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As filed with the Securities and Exchange Commission on January 19, 2021
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
Date of Report (Date of earliest event reported):
January 19, 2021
BANK OF AMERICA CORPORATION
(Exact name of registrant as specified in its charter)
 
Delaware 1-6523 56-0906609
(State or Other Jurisdiction of Incorporation) (Commission File Number) (IRS Employer Identification No.)
100 North Tryon Street
Charlotte, North Carolina 28255
(Address of principal executive offices)
(704) 386-5681
(Registrant’s telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report)
 
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
 
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))



Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareBACNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of Floating Rate Non-Cumulative Preferred Stock, Series EBAC PrENew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.200% Non-Cumulative Preferred Stock, Series CCBAC PrCNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.000% Non-Cumulative Preferred Stock, Series EEBAC PrANew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.000% Non-Cumulative Preferred Stock, Series GGBAC PrBNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 5.875% Non-Cumulative Preferred Stock, Series HHBAC PrKNew York Stock Exchange
7.25% Non-Cumulative Perpetual Convertible Preferred Stock, Series LBAC PrLNew York Stock Exchange
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrGNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 1
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrHNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 2
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrJNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 4
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrLNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 5
Floating Rate Preferred Hybrid Income Term Securities of BAC Capital Trust XIII (and the guarantee related thereto)BAC/PFNew York Stock Exchange
5.63% Fixed to Floating Rate Preferred Hybrid Income Term Securities of BAC Capital Trust XIV (and the guarantee related thereto)BAC/PGNew York Stock Exchange
Income Capital Obligation Notes initially due December 15, 2066 of Bank of America CorporationMER PrKNew York Stock Exchange
Senior Medium-Term Notes, Series A, Step Up Callable Notes, due BAC/31BNew York Stock Exchange
November 28, 2031 of BofA Finance LLC (and the guarantee of the
Registrant with respect thereto)
Depositary Shares, each representing a 1/1,000th interest in a share of 5.375% Non-Cumulative Preferred Stock, Series KKBAC PrMNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 5.000% Non-Cumulative Preferred Stock, Series LLBAC PrN
New York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 4.375% Non-Cumulative Preferred Stock, Series NNBAC PrONew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR 230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR 240.12b-2).
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐




ITEM 2.02. RESULTS OF OPERATIONS AND FINANCIAL CONDITION.
On January 19, 2021, Bank of America Corporation (the "Corporation") announced financial results for the fourth quarter and year ended December 31, 2020, reporting fourth quarter net income of $5.5 billion, or $0.59 per diluted share, and net income for the year of $17.9 billion, or $1.87 per diluted share. A copy of the press release announcing the Corporation's results for the fourth quarter and year ended December 31, 2020 (the "Earnings Press Release") is attached hereto as Exhibit 99.1 and is incorporated by reference in this Item 2.02. The Earnings Press Release is available on the Corporation's website.
The information provided in Item 2.02 of this report, including Exhibit 99.1, shall be deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.
ITEM 7.01. REGULATION FD DISCLOSURE.
On January 19, 2021, the Corporation will hold an investor conference call and webcast to discuss financial results for the fourth quarter and year ended December 31, 2020, including the Earnings Press Release and other matters relating to the Corporation.
The Corporation has also made available on its website presentation materials containing certain historical and forward-looking information relating to the Corporation (the "Presentation Materials") and materials that contain additional information about the Corporation's financial results for the fourth quarter and year ended December 31, 2020 (the "Supplemental Information"). The Presentation Materials and the Supplemental Information are furnished herewith as Exhibit 99.2 and Exhibit 99.3, respectively, and are incorporated by reference in this Item 7.01. All information in Exhibits 99.2 and 99.3 is presented as of the particular date or dates referenced therein, and the Corporation does not undertake any obligation to, and disclaims any duty to, update any of the information provided.
The information provided in Item 7.01 of this report, including Exhibits 99.2 and 99.3, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall the information or Exhibits 99.2 or 99.3 be deemed incorporated by reference in any filings under the Securities Act of 1933, as amended.
ITEM 8.01. OTHER EVENTS.
On January 19, 2021, the Corporation issued a press release (the "Dividend and Repurchase Press Release") announcing that the Corporation’s Board of Directors (the"Board") declared a regular quarterly cash dividend on the Corporation’s common stock of $0.18 per share, payable on March 26, 2021, to shareholders of record as of March 5, 2021. The Dividend and Repurchase Press Release also announced that the Board authorized the repurchase of $2.9 billion in common stock through March 31, 2021, plus repurchases to offset shares awarded under equity-based compensation plans during the same period, estimated to be approximately $0.3 billion.
A copy of the Dividend and Repurchase Press Release is attached hereto as Exhibit 99.4 and incorporated by reference into this Item 8.01. Exhibit 99.4 shall be deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.

ITEM 9.01. FINANCIAL STATEMENTS AND EXHIBITS.
(d) Exhibits.
Exhibits 99.1 and 99.4 are filed herewith. Exhibits 99.2 and 99.3 are furnished herewith.
EXHIBIT NO.  DESCRIPTION OF EXHIBIT
  
  
  
104Cover Page Interactive Data File (embedded in the cover page formatted in Inline XBRL)



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Corporation has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
BANK OF AMERICA CORPORATION
By: /s/ Rudolf A. Bless
 Rudolf A. Bless
 Chief Accounting Officer

Dated: January 19, 2021


1 Bank of America Reports Q4 Net Income of $5.5 Billion, EPS of $0.59 CET1 Ratio Improved to 11.9%, Average Deposits up $327 billion to $1.7 trillion(A) Full-Year 2020 Net Income of $17.9 billion, EPS of $1.87 Q4-20 Financial Highlights1 Q4-20 Business Segment Highlights1,2(C) Consumer Banking Global Wealth and Investment Management Global Banking Global Markets See page 10 for endnotes. 1 Financial Highlights and Business Segment Highlights are compared to the year-ago quarter unless noted. Loan and deposit balances are shown on an average basis unless noted. 2 The Corporation reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis. 3 Tangible book value per common share and Tangible common equity ratio represent non-GAAP financial measures. For more information, see page 18. • Net income of $2.6 billion • Deposits up 23% to $885 billion; loans down 2% to $305 billion • Consumer investment assets up 27% to $306 billion; record client flows of $26 billion since Q4-19 • Client Support Actions: – ~343,000 Paycheck Protection Program loans to small business owners in 2020; ~$23 billion in outstanding balances – Processed ~2 million payment deferrals in 2020, of which ~77,000 were still in place as of December 31 • Net income of $5.5 billion, or $0.59 per diluted share • Revenue, net of interest expense, decreased 10% to $20.1 billion – Net interest income (NII)(B) declined 16% to $10.3 billion, driven by lower interest rates – Noninterest income declined 4% to $9.8 billion, reflecting a decline in other income while trading and investment banking results improved • Provision for credit losses decreased to $53 million, reflecting a reserve release of $828 million(H) • Noninterest expense increased 5% to $13.9 billion, driven primarily by higher net COVID-19 costs • Loan and lease balances in the business segments declined $23 billion, or 2%, to $913 billion, driven primarily by lower card balances and declines in commercial loans • Deposits rose $327 billion, or 23%, to $1.7 trillion • Common equity tier 1 (CET1) ratio increased 76 basis points YoY to 11.9% (Standardized)(A) • Average Global Liquidity Sources rose $367 billion, or 64%, to $943 billion(D) • Book value per common share rose 5% to $28.72; tangible book value per common share rose 6% to $20.603 • Return on average common shareholders' equity ratio of 8.4%; return on average tangible common shareholders' equity ratio of 11.7%3 • Net income of $791 million • Sales and trading revenue of $3.0 billion, including net debit valuation adjustment (DVA) losses of $56 million • Excluding net DVA, sales and trading revenue of $3.1 billion increased 7%, led by Equities(F) • Client Support Action: – Supported clients by providing liquidity and a strong and resilient trading platform From Chairman and CEO Brian Moynihan: "During 2020, we witnessed the dramatic effects of the health crisis on the economy and our company's operations. In the fourth quarter, we continued to see signs of a recovery, led by increased consumer spending, stabilizing loan demand by our commercial customers, and strong markets and investing activity. The latest stimulus package, continued progress on vaccines, and our talented teammates – who performed well helping their customers through this crisis – position us well as the recovery continues. "In the fourth quarter, we saw higher net interest income, higher Consumer revenue, record asset management fees, strong results from our Global Markets teams, and a stronger balance sheet. In 2020, we earned nearly $18 billion and achieved several key strategic objectives: gaining market share in deposits, expanding our digital leadership, and adding thousands of wealth management clients. In addition, we gained market share in investment banking and supported clients with liquidity and superior trading execution. "Also we made progress in support of our communities, committing $300 million of our $1 billion four-year initiative to help drive racial equality and economic opportunity." • Net income of $836 million • Record client balances of more than $3.3 trillion, up 10%, driven by higher market valuations and client flows • Deposits up 20% to $306 billion; loans up 7% to $187 billion • Merrill added ~22,000 net new households in 2020, and Private Bank added ~1,800 net new relationships in 2020 • Client Support Actions: – 77% of Wealth Management clients used online or mobile platforms – Record 137K WebEx meetings hosted by Merrill Lynch Wealth Management Financial Advisors, nearly 8 times Q4-19 levels – Private Bank averaged 1,800+ client interactions per day in 2020 • Net income of $1.7 billion • Firmwide investment banking fees (excl. self-led) up 26% to $1.9 billion; record 2020 investment banking fees of $7.2 billion • Improved industry ranking for investment banking fees to No. 3 for 2020(E) • Deposits up 26% to $478 billion; loans down 8% to $346 billion • Client Support Actions: – Raised $772 billion in capital in 2020 on behalf of clients


 
2 Bank of America Financial Highlights(G) ($ in billions, except per share data) Q4-20 Q4-19 Total revenue, net of interest expense $20.1 $22.3 Provision for credit losses 0.1 0.9 Noninterest expense 13.9 13.2 Pretax income 6.1 8.2 Pretax, pre-provision income1(G) 6.2 9.1 Income tax expense 0.6 1.2 Net Income 5.5 7.0 Diluted earnings per share $0.59 $0.74 From Chief Financial Officer Paul Donofrio: "Despite one of the worst economic environments in modern memory, we ended the year stronger than before the health crisis and well positioned to support our clients. We grew deposits by $361 billion, improved our capital ratios and increased liquidity to record levels, exceeding loans. Because of the responsible way we have operated the company over many years, we were able to support the economy by raising $772 billion in capital on behalf of clients, invest in our franchise and still be in a position to return $4.8 billion in capital to our shareholders in the first quarter of 2021 in the form of common stock repurchases and dividends." ($ in billions, except per share data) FY 2020 FY 2019 Total revenue, net of interest expense $85.5 $91.2 Provision for credit losses 11.3 3.6 Noninterest expense 55.2 54.9 Pretax income 19.0 32.8 Pretax, pre-provision income1(G) 30.3 36.3 Income tax expense 1.1 5.3 Net Income 17.9 27.4 Diluted earnings per share $1.87 $2.75 1 Pretax, pre-provision income represents a non-GAAP financial measure. For more information, see page 18.


 
3 Consumer Banking1,2 Financial Results1 Three months ended ($ in millions) 12/31/2020 9/30/2020 12/31/2019 Total revenue2 $8,242 $8,039 $9,514 Provision for credit losses 4 479 934 Noninterest expense 4,807 4,842 4,468 Pretax income 3,431 2,718 4,112 Income tax expense 841 666 1,007 Net income $2,590 $2,052 $3,105 Business Highlights1,3(C) Three months ended ($ in billions) 12/31/2020 9/30/2020 12/31/2019 Average deposits $885.2 $861.0 $719.7 Average loans and leases 305.1 318.8 311.0 Consumer investment assets (EOP) 306.1 266.7 240.1 Active mobile banking users (MM) 30.8 30.6 29.2 Number of financial centers 4,312 4,309 4,300 Efficiency ratio 58 % 60 % 47 % Return on average allocated capital 27 21 33 Total Consumer Credit Card3 Average credit card outstanding balances $78.2 $81.3 $95.0 Total credit/debit spend 173.7 166.1 167.2 Risk-adjusted margin 10.8 % 9.7 % 8.7 % 1 Comparisons are to the year-ago quarter unless noted. 2 Revenue, net of interest expense. 3 The Consumer credit card portfolio includes Consumer Banking and GWIM. • Net income declined $515 million to $2.6 billion, reflecting the impact of lower interest rates, lower consumer fees and higher operating costs associated with measures to protect the health and safety of employees and clients • Revenue of $8.2 billion decreased 13%, due to lower NII from lower rates, as well as lower service charges, and lower card income driven by reduced credit card activity • Provision for credit losses decreased $930 million to $4 million, reflecting a Q4-20 reserve release(H) of $559 million – Net charge-off ratio improved to 0.73%, compared to 1.18% • Noninterest expense increased 8% to $4.8 billion, driven primarily by incremental expense to support customers and employees during COVID-19 Business Highlights1,3(C) • Average deposits grew $166 billion, or 23%; average loans fell $6 billion, or 2%, driven by lower card balances • Consumer investment assets grew $66 billion, or 27%, to $306 billion, driven by market performance and client flows – $26 billion of client flows since Q4-19 set a new record – 3 million client accounts, up 10% YoY • Combined credit/debit card spend up 4%; debit card up 12% and credit card down 6% • 7.2 million Consumer customers enrolled in Preferred Rewards, with 99% retention rate Digital Usage Continued to Grow1 • 39.3 million active digital banking users, up 3% • 30.8 million active mobile banking users, up 6% • Digital sales were 45% of all Consumer Banking sales • 2.4 billion digital logins in Q4-20 • 12.9 million active Zelle® users, now including small businesses; sent and received 157 million transfers worth $43 billion, up 65% and 79% YoY respectively • Clients booked ~636,000 digital appointments with an associate Continued Business Leadership • No. 1 Consumer Deposit Market Share (Estimated retail consumer deposits based on June 30, 2020 FDIC deposit data) • No. 1 Small Business Lender (FDIC, Q3-20) • No. 1 Online Banking and Mobile Banking Functionality (Keynova Q4-20 Online Banker Scorecard, Javelin 2020 Online and Mobile Banking Scorecards) • No. 1 in Prime Auto Credit Distribution of New Originations Among Peers (Experian AutoCount; Franchised Dealers; largest percentage of 680+ Vantage 3.0 loan originations among key competitors as of October 2020) • Named North America’s Best Digital Bank (Euromoney, July 2020) • Best Mortgage Lender for First-Time Homebuyers (Nerdwallet, 2020) • Merrill Guided Investing - Best Robo-Advisor for Education (Investopedia, October 2020)


 
4 Global Wealth and Investment Management1,2 Financial Results1 Three months ended ($ in millions) 12/31/2020 9/30/2020 12/31/2019 Total revenue2 $4,677 $4,546 $4,913 Provision for credit losses 8 24 19 Noninterest expense 3,561 3,530 3,523 Pretax income 1,108 992 1,371 Income tax expense 272 243 336 Net income $836 $749 $1,035 Business Highlights1(C) Three months ended ($ in billions) 12/31/2020 9/30/2020 12/31/2019 Average deposits $305.9 $291.8 $255.9 Average loans and leases 187.2 185.6 174.4 Total client balances (EOP) 3,349.8 3,066.6 3,047.8 AUM flows 7.6 1.4 8.1 Pretax margin 24 % 22 % 28 % Return on average allocated capital 22 20 28 1 Comparisons are to the year-ago quarter unless noted. 2 Revenue, net of interest expense. • Net income decreased $199 million to $836 million, reflecting the impact of lower interest rates • Revenue decreased 5% to $4.7 billion as lower NII from lower rates more than offset a 6% rise in asset management fees • Noninterest expense increased 1% to $3.6 billion, mainly driven by investments in primary sales professionals Business Highlights1(C) • Total client balances up $302 billion, or 10%, to a record of more than $3.3 trillion, driven by market valuations and positive client flows – Average deposits increased $50 billion, or 20%, to $306 billion; average loans and leases grew $13 billion, or 7%, to $187 billion, driven by residential mortgage, custom lending and securities-based lending – AUM flows of $8 billion in Q4-20 Merrill Lynch Wealth Management Highlights1 • Strong Client Growth and Advisor Engagement – Record client balances of $2.8 trillion, up 10% – Record AUM balances of $1.1 trillion, up 11% – Added ~5,100 net new households in Q4-20 and ~22,000 in 2020 • Digital Usage Continued to Grow – 77% of Merrill Lynch households actively using online or mobile platforms; record 38% Merrill Lynch mobile app adoption, up from 26% – Continued growth of advisor/client digital communications; ~420k households used Secure Messaging, up 70k+ or ~20% QoQ – Record number of checks deposited through automated channels; 50% of all eligible checks deposited in Q4, up from 33% – Clients are using features more frequently: Record eDelivery enrollment of 70% (up from 60% last year), and Zelle transactions up 77% YoY Continued Business Leadership • No. 1 U.S. wealth management market position across client assets, deposits and loans (U.S.-based, full-service wirehouse peers based on Q3-20 earnings releases) • No. 1 in personal trust assets under management (industry Q3-20 FDIC call reports) • Most advisors (284) on Barron’s 2020 Top 1,200 Financial Advisors list for the 11th consecutive year • Most advisors (240) named to Forbes’ Top Women Wealth Advisors list • Most advisors (1,013) on Forbes’ Best-In-State Wealth Advisors list • No. 1 in Forbes’ Top Next Generation Advisors (2020) • No. 1 in Financial Times Top 401K Retirement Plan Advisors (2020) • No. 1 in Barron’s Top 100 Women Advisors (2020) • Digital Wealth Impact Innovation Award for Digital Engagement (AITE Group, 2020) • Wealth Tech Award (Professional Wealth Management, a Financial Times publication, 2020) – Best Wealth Manager in North America for use of technology • Recognized as best Private Bank for Customer Service (North America) and Best Private Bank for Philanthropy Services (globally) by Professional Wealth Management, a Financial Times publication (2020) • Recognized as best Private Bank in the U.S. for clients with $5-$30 million in assets by Euromoney (2020) • Strong Client Engagement – Record client balances of $541 billion, up 11% – Added ~400 net new relationships in Q4-20 and ~1,800 in 2020 Bank of America Private Bank Highlights1 • Digital Usage Continued to Grow – Record 77% client adoption across online and mobile platforms; record 22% Private Bank mobile app usage, up from 12% – Record 71% of checks deposited through automated channels, up from 63% last year – Record logins up 33%; once logged in, clients are using features more frequently: Erica sessions up 111%, Zelle transactions up 82%, and digital wallet transactions up 26%


 
5 Global Banking1,2 Financial Results1 Three months ended ($ in millions) 12/31/2020 9/30/2020 12/31/2019 Total revenue2,3 $4,779 $4,517 $5,141 Provision for credit losses 48 883 58 Noninterest expense 2,433 2,364 2,318 Pretax income 2,298 1,270 2,765 Income tax expense 620 343 746 Net income $1,678 $927 $2,019 Business Highlights1,2(C) Three months ended ($ in billions) 12/31/2020 9/30/2020 12/31/2019 Average deposits $478.3 $471.3 $378.5 Average loans and leases 346.3 373.1 377.4 Total Corp. IB fees (excl. self- led)2 1.9 1.8 1.5 Global Banking IB fees2 1.1 1.0 0.8 Business Lending revenue 1.9 1.8 2.1 Global Transaction Services revenue 1.6 1.6 2.1 Efficiency ratio 51 % 52 % 45 % Return on average allocated capital 16 9 20 1 Comparisons are to the year-ago quarter unless noted. 2 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 3 Revenue, net of interest expense. • Net income decreased $341 million to $1.7 billion • Revenue of $4.8 billion decreased 7%, as higher investment banking fees were more than offset by lower NII • Provision for credit losses decreased $10 million to $48 million • Noninterest expense increased 5% to $2.4 billion, driven by continued investments in the business, including for Merchant Services Business Highlights1,2(C) • Average deposits increased $100 billion, or 26%, to $478 billion, reflecting client liquidity and valued relationships • Average loans and leases declined $31 billion, or 8%, to $346 billion, driven by client paydowns • Total corporation investment banking fees increased 26%, to $1.9 billion (excl. self-led), driven by strong equity underwriting and M&A fees Continued Business Leadership • North America’s Best Bank for Small to Medium-sized Enterprises (Euromoney, 2020) • Best Overall Brand Middle Market Banking (Greenwich, 2019) • North America and Latin America’s Best Bank for Transaction Services (Euromoney, 2020) • 2019 Quality, Share and Excellence Awards for U.S. Large Corporate Banking and Cash Management (Greenwich, 2019) • Relationships with 74% of the Global Fortune 500; 95% of the U.S. Fortune 1,000 (2020) Digital Usage Continued to Grow1 • ~500K CashPro® users (digital banking platform) across our commercial, corporate and business banking businesses • CashPro App Active Users increased 49% and sign- ins increased 40% (rolling 12 months), surpassing 1 million sign-ins in 2020 • CashPro App Payment Approvals value was $174 billion, with volumes increasing 53% (rolling 12 months) • Number of checks deposited via CashPro App increased 114% and dollar volume increased 181% (rolling 12 months) • ~19 million incoming receivables were digitally matched in last 12 months using Intelligent Receivables, which uses AI to match payments and accounts receivables (as of November 2020) • Digital Wallet adoption for commercial cards grew by 18% YoY (as of November 2020)


 
6 Global Markets1,2 Financial Results1 Three months ended ($ in millions) 12/31/2020 9/30/2020 12/31/2019 Total revenue2,3 $3,907 $4,283 $3,425 Net DVA4 (56) (116) (86) Total revenue (excl. net DVA)2,3,4 $3,963 $4,399 $3,511 Provision for credit losses 18 21 9 Noninterest expense 2,820 3,103 2,615 Pretax income 1,069 1,159 801 Income tax expense 278 301 228 Net income $791 $858 $573 Net income (excl. net DVA)4 $834 $946 $638 Business Highlights1,2(C) Three months ended ($ in billions) 12/31/2020 9/30/2020 12/31/2019 Average total assets $683.1 $681.0 $680.1 Average trading-related assets 476.6 485.3 489.3 Average loans and leases 74.1 72.3 73.0 Sales and trading revenue2 3.0 3.2 2.8 Sales and trading revenue (excl. net DVA)2(F) 3.1 3.3 2.9 Global Markets IB fees2 0.7 0.7 0.6 Efficiency ratio 72 % 72 % 76 % Return on average allocated capital 9 9 7 1 Comparisons are to the year-ago quarter unless noted. 2 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 3 Revenue, net of interest expense. 4 Revenue and net income, excluding net DVA, are non-GAAP financial measures. See endnote F on page 10 for more information. 5 VaR model uses a historical simulation approach based on three years of historical data and an expected shortfall methodology equivalent to a 99% confidence level. Average VaR was $81MM, $109MM and $35MM for Q4-20, Q3-20 and Q4-19, respectively. • Net income increased $218 million to $791 million – Excluding net DVA, net income increased 31% to $834 million4 • Revenue of $3.9 billion increased 14%, driven by increases in sales and trading, equity underwriting fees, and card income – Excluding net DVA, revenue increased 13%4 • Noninterest expense increased $205 million, or 8%, to $2.8 billion, driven by higher activity-based expenses for both card and trading • Average VaR of $81 million primarily driven by the inclusion of market volatility from the COVID-19 crisis in the look-back period5 Business Highlights1,2(C) • Reported sales and trading revenue of $3.0 billion • Excluding net DVA, sales and trading revenue increased 7% to $3.1 billion(F) – FICC revenue decreased 5% to $1.7 billion, as weaker trading performance in macro products and mortgages outweighed gains in credit – Equities revenue increased 30% to $1.3 billion, driven by strong trading performance in cash and derivatives and increased client activity Continued Business Leadership • CMBS Bank of the Year (GlobalCapital US Securitization Awards, 2020) • Derivatives House of the Year (Risk Awards, 2020) • Equity Derivatives House of the Year (GlobalCapital, 2020) • Derivatives and Interest Rate Derivatives House of the Year (IFR Awards, 2019) • No. 1 Global Research Firm (Institutional Investor, 2019) • No. 1 Global Fixed Income Research Team (Institutional Investor, 2019) • No. 1 Quality Leader in U.S. Fixed Income Overall Trading Quality and No. 1 U.S. Fixed Income Overall Service Quality (Greenwich, 2019) • Quality Leader in Global Foreign Exchange Sales and Corporate FX Sales (Greenwich, 2019) • Share Leader in U.S. Fixed Income Market Share (Greenwich, 2019) • No. 1 Municipal Bonds Underwriter (Refinitiv, 2020) Additional Highlights • 675+ research analysts covering 3,300+ companies, 1,350+ corporate bond issuers across 55+ economies and 24 industries


 
7 All Other1 Financial Results1 Three months ended ($ in millions) 12/31/2020 9/30/2020 12/31/2019 Total revenue2 $(1,393) $(935) $(499) Provision for credit losses (25) (18) (79) Noninterest expense 306 562 315 Pretax loss (1,674) (1,479) (735) Income tax expense (benefit) (1,249) (1,774) (997) Net income (loss) $(425) $295 $262 1 Comparisons are to the year-ago quarter unless noted. 2 Revenue, net of interest expense. Note: All Other consists of asset and liability management (ALM) activities, equity investments, non-core mortgage loans and servicing activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass certain residential mortgages, debt securities, and interest rate and foreign currency risk management activities. Substantially all of the results of ALM activities are allocated to our business segments. • Net loss of $425 million, compared to net income of $262 million • Revenue declined, primarily due to higher client- driven ESG investment activity, resulting in higher partnership losses on these tax-advantaged investments, as well as lower equity investment income, lower gains on sales of debt securities and lower net interest income • Tax credit partnership losses from ESG investment activities were offset by tax credits; the corporate tax rate for the fourth quarter was 11% • For the full year, the total corporate tax rate was 5.8%; excluding the ESG investment activities, the tax rate would have been 21%


 
8 Credit Quality Highlights1 Three months ended ($ in millions) 12/31/2020 9/30/2020 12/31/2019 Provision for credit losses $53 $1,389 $941 Net charge-offs 881 972 959 Net charge-off ratio2 0.38 % 0.40 % 0.39 % At period-end Nonperforming loans and leases $4,952 $4,550 $3,552 Nonperforming loan and leases ratio 0.54 % 0.48 % 0.36 % Allowance for loan and lease losses $18,802 $19,596 $9,416 Allowance for loan and lease losses ratio3 2.04 % 2.07 % 0.97 % 1 Comparisons are to the year-ago quarter unless noted. 2 Net charge-off ratio is calculated as annualized net charge-offs divided by average outstanding loans and leases during the period. 3 Allowance for loan and lease losses ratio is calculated as allowance for loan and lease losses divided by loans and leases outstanding at the end of the period. 4 The Company’s adoption of the new CECL accounting standard effective January 1, 2020 measures the allowance based on management’s best estimate of lifetime expected credit losses inherent in the Company’s lending activities. December 31, 2019 reflects measurement of the allowance based on management’s estimate of probable incurred credit losses. Note: Ratios do not include loans accounted for under the fair value option. Charge-offs • Total net charge-offs decreased $91 million, or 9%, from Q3-20 to $881 million – Consumer net charge-offs decreased $82 million to $482 million, reflecting the benefit of deferrals and government stimulus in the Card business – Commercial net charge-offs were relatively flat at $399 million • Net charge-off ratio decreased 2 basis points from the prior quarter to 0.38% Provision for credit losses • Provision expense decreased $1.3 billion from the prior quarter to $53 million – Consumer reserve release of $621 million, driven by Card, due to the improved macroeconomic outlook – Commercial reserve release of $207 million, driven by the improved macroeconomic outlook and reduced exposures to industries more heavily impacted by COVID-19 – The reserve assessment continues to factor in the uncertainty resulting from the unprecedented nature of the current health crisis Allowance for credit losses4 • Allowance for credit losses, including unfunded commitments, decreased 4% from the prior quarter to $20.7 billion – Allowance for loan and lease losses decreased $794 million, or 4%, from the prior quarter to $18.8 billion, representing 2.04% of total loans and leases • Nonperforming loans (NPLs) increased $402 million, or 9%, from the prior quarter to $5.0 billion, driven by consumer real estate due to deferral activities • Commercial reservable criticized utilized exposure increased $3.0 billion, or 8%, from the prior quarter to $38.7 billion, driven by Commercial Real Estate, primarily Hotels See page 10 for endnotes.


 
9 Balance Sheet, Liquidity and Capital Highlights ($ in billions except per share data, end of period, unless otherwise noted)(A)(B)(C) Three months ended 12/31/2020 9/30/2020 12/31/2019 Ending Balance Sheet Total assets $2,819.6 $2,738.5 $2,434.1 Total loans and leases 927.9 955.2 983.4 Total loans and leases in business segments (excluding All Other) 906.6 932.1 946.3 Total deposits 1,795.5 1,702.9 1,434.8 Average Balance Sheet Average total assets $2,791.9 $2,739.7 $2,450.0 Average loans and leases 934.8 974.0 974.0 Average deposits 1,737.1 1,695.5 1,410.4 Funding and Liquidity Long-term debt $262.9 $255.7 $240.9 Global Liquidity Sources, average(D) 943 859 576 Equity Common shareholders’ equity $248.4 $245.4 $241.4 Common equity ratio 8.8 % 9.0 % 9.9 % Tangible common shareholders’ equity1 $178.2 $175.2 $171.5 Tangible common equity ratio1 6.5 % 6.6 % 7.3 % Per Share Data Common shares outstanding (in billions) 8.65 8.66 8.84 Book value per common share $28.72 $28.33 $27.32 Tangible book value per common share1 20.60 20.23 19.41 Regulatory Capital(A) CET1 capital $176.7 $173.2 $166.8 Standardized approach Risk-weighted assets $1,480 $1,460 $1,493 CET1 ratio 11.9 % 11.9 % 11.2 % Advanced approaches Risk-weighted assets $1,372 $1,364 $1,447 CET1 ratio 12.9 % 12.7 % 11.5 % Supplementary leverage Supplementary leverage ratio (SLR) 7.2 % 6.9 % 6.4 % 1 Represents a non-GAAP financial measure. For reconciliation, see page 18.


 
10 A Regulatory capital ratios at December 31, 2020 are preliminary. The Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for all quarters presented. Supplementary leverage exposure at both December 31, 2020 and September 30, 2020 excludes U.S. Treasury securities and deposits at Federal Reserve Banks. B We also measure net interest income on an FTE basis, which is a non-GAAP financial measure. FTE basis is a performance measure used in operating the business that management believes provides investors a more accurate picture of the interest margin for comparative purposes. We believe that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practice. Net interest income on an FTE basis was $10.4 billion, $10.2 billion and $12.3 billion for the three months ended December 31, 2020, September 30, 2020 and December 31, 2019, respectively. The FTE adjustment was $113 million, $114 million and $145 million for the three months ended December 31, 2020, September 30, 2020 and December 31, 2019, respectively. C We present certain key financial and nonfinancial performance indicators (KPIs) that management uses when assessing consolidated and/or segment results. We believe this information is useful because it provides management and investors with information about underlying operational performance and trends. KPIs are presented in Balance Sheet, Liquidity and Capital Highlights and on the Segment pages for each segment. D Global Liquidity Sources (GLS) include cash and high-quality, liquid, unencumbered securities, inclusive of U.S. government securities, U.S. agency securities, U.S. agency MBS, and a select group of non-U.S. government and supranational securities, and other investment-grade securities, and are readily available to meet funding requirements as they arise. It does not include Federal Reserve Discount Window or Federal Home Loan Bank borrowing capacity. Transfers of liquidity among legal entities may be subject to certain regulatory and other restrictions. E Source: Dealogic as of January 1, 2021. F Global Markets revenue and net income, excluding net debit valuation adjustments (DVA), and sales and trading revenue, excluding net DVA, are non- GAAP financial measures. Net DVA losses were $56 million, $116 million and $86 million for the three months ended December 31, 2020, September 30, 2020 and December 31, 2019, respectively. FICC net DVA losses were $52 million, $107 million and $81 million for the three months ended December 31, 2020, September 30, 2020 and December 31, 2019, respectively. Equities net DVA losses were $4 million, $9 million and $5 million for the three months ended December 31, 2020, September 30, 2020 and December 31, 2019, respectively. G Pretax, pre-provision income (PTPI) at the consolidated level is a non-GAAP financial measure calculated by adjusting consolidated pretax income to add back provision for credit losses. Management believes that PTPI is a useful financial measure as it enables an assessment of the Company’s ability to generate earnings to cover credit losses through a credit cycle and provides an additional basis for comparing the Company's results of operations between periods by isolating the impact of provision for credit losses, which can vary significantly between periods. For Reconciliations to GAAP financial measures, see page 18. H Endnotes Reserve Build (or Release) is calculated by subtracting net charge-offs for the period from the provision for credit losses recognized in that period. The period-end allowance, or reserve, for credit losses reflects the beginning of the period allowance adjusted for net charge-offs recorded in that period plus the provision for credit losses recognized in that period.


 
11 Contact Information and Investor Conference Call Invitation Investor Call Information Note: Chief Executive Officer Brian Moynihan and Chief Financial Officer Paul Donofrio will discuss fourth- quarter 2020 financial results in a conference call at 8:30 a.m. ET today. The presentation and supporting materials can be accessed on the Bank of America Investor Relations website at http://investor.bankofamerica.com. For a listen-only connection to the conference call, dial 1.877.200.4456 (U.S.) or 1.785.424.1732 (international). The conference ID is 79795. Please dial in 10 minutes prior to the start of the call. Investors can access replays of the conference call by visiting the Investor Relations website or by calling 1.800.934.4850 (U.S.) or 1.402.220.1178 (international) from January 19 through January 29. Bank of America Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,700 lending centers, 2,600 financial centers with a Consumer Investment Financial Solutions Advisor and approximately 2,400 business centers; approximately 17,000 ATMs; and award-winning digital banking with approximately 39 million active users, including approximately 31 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry- leading support to approximately 3 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange. Forward-Looking Statements Bank of America Corporation (the “Company”) and its management may make certain statements that constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipates,” “targets,” “expects,” “hopes,” “estimates,” “intends,” “plans,” “goals,” “believes,” “continue” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements represent the Company’s current expectations, plans or forecasts of its future results, revenues, provision for credit losses, expenses, efficiency ratio, capital measures, strategy, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Company’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any of these forward-looking statements. Reporters May Contact: Jerry Dubrowski, Bank of America, 1.646.855.1195 (office) or 1.508.843.5626 (mobile) [email protected] Christopher Feeney, Bank of America, 1.980.386.6794 (office) [email protected] Investors May Contact: Lee McEntire, Bank of America, 1.980.388.6780 [email protected] Jonathan Blum, Bank of America (Fixed Income), 1.212.449.3112 [email protected]


 
12 You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more fully discussed under Item 1A. Risk Factors of the Company’s 2019 Annual Report on Form 10-K and in any of the Company’s subsequent Securities and Exchange Commission filings: the Company’s potential judgments, claims, damages, penalties, fines and reputational damage resulting from pending or future litigation and regulatory and government actions, including as a result of our participation in and execution of government programs related to the Coronavirus Disease 2019 (COVID-19) pandemic; the possibility that the Company’s future liabilities may be in excess of its recorded liability and estimated range of possible loss for litigation, regulatory, and representations and warranties exposures; the possibility that the Company could face increased servicing, fraud, indemnity, contribution or other claims from one or more counterparties, including trustees, purchasers of loans, underwriters, issuers, monolines, private-label and other investors, or other parties involved in securitizations; the Company’s ability to resolve representations and warranties repurchase and related claims, including claims brought by investors or trustees seeking to avoid the statute of limitations for repurchase claims; the risks related to the discontinuation of the London Interbank Offered Rate and other reference rates, including increased expenses and litigation and the effectiveness of hedging strategies; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign debt, and related stresses on financial markets, currencies and trade, and the Company’s exposures to such risks, including direct, indirect and operational; the impact of U.S. and global interest rates, inflation, currency exchange rates, economic conditions, trade policies and tensions, including tariffs, and potential geopolitical instability; the impact of the interest rate environment on the Company’s business, financial condition and results of operations; the possibility that future credit losses may be higher than currently expected due to changes in economic assumptions, customer behavior, adverse developments with respect to U.S. or global economic conditions and other uncertainties; the Company’s ability to achieve its expense targets and expectations regarding revenue, net interest income, provision for credit losses, net charge-offs, effective tax rate, loan growth or other projections; adverse changes to the Company’s credit ratings from the major credit rating agencies; an inability to access capital markets or maintain deposits or borrowing costs; estimates of the fair value and other accounting values, subject to impairment assessments, of certain of the Company’s assets and liabilities; the estimated or actual impact of changes in accounting standards or assumptions in applying those standards; uncertainty regarding the content, timing and impact of regulatory capital and liquidity requirements; the impact of adverse changes to total loss-absorbing capacity requirements, stress capital buffer requirements and/or global systemically important bank surcharges; the potential impact of actions of the Board of Governors of the Federal Reserve System on the Company’s capital plans; the effect of regulations, other guidance or additional information on the impact from the Tax Cuts and Jobs Act; the impact of implementation and compliance with U.S. and international laws, regulations and regulatory interpretations, including, but not limited to, recovery and resolution planning requirements, Federal Deposit Insurance Corporation assessments, the Volcker Rule, fiduciary standards, derivatives regulations and the Coronavirus Aid, Relief, and Economic Security Act and any similar or related rules and regulations; a failure or disruption in or breach of the Company’s operational or security systems or infrastructure, or those of third parties, including as a result of cyber-attacks or campaigns; the impact on the Company’s business, financial condition and results of operations from the United Kingdom's exit from the European Union; the impact of any future federal government shutdown and uncertainty regarding the federal government’s debt limit or changes to the U.S. presidential administration and Congress; the emergence of widespread health emergencies or pandemics, including the magnitude and duration of the COVID-19 pandemic and its impact on the U.S. and/or global economy, financial market conditions and our business, results of operations and financial condition; the impact of natural disasters, military conflict, terrorism or other geopolitical events; and other matters. Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made. “Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”) or other affiliates, including, in the United States, BofA Securities, Inc., Merrill Lynch Professional Clearing Corp. and Merrill Lynch, Pierce, Fenner & Smith, each of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA. Investment products offered by Investment Banking Affiliates:  Are Not FDIC Insured · May Lose Value · Are Not Bank Guaranteed. Bank of America Corporation’s broker-dealers are not banks and are separate legal entities from their bank affiliates. The obligations of the broker-dealers are not obligations of their bank affiliates (unless explicitly stated otherwise), and these bank affiliates are not responsible for securities sold, offered, or recommended by the broker-dealers. The foregoing also applies to other non-bank affiliates. For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom at https://newsroom.bankofamerica.com. www.bankofamerica.com


 
Current-period information is preliminary and based on company data available at the time of the presentation. 13 Bank of America Corporation and Subsidiaries Selected Financial Data (In millions, except per share data) Year Ended December 31 Fourth Quarter 2020 Third Quarter 2020 Fourth Quarter 2019Summary Income Statement 2020 2019 Net interest income $ 43,360 $ 48,891 $ 10,253 $ 10,129 $ 12,140 Noninterest income 42,168 42,353 9,846 10,207 10,209 Total revenue, net of interest expense 85,528 91,244 20,099 20,336 22,349 Provision for credit losses 11,320 3,590 53 1,389 941 Noninterest expense 55,213 54,900 13,927 14,401 13,239 Income before income taxes 18,995 32,754 6,119 4,546 8,169 Income tax expense 1,101 5,324 649 (335) 1,175 Net income $ 17,894 $ 27,430 $ 5,470 $ 4,881 $ 6,994 Preferred stock dividends 1,421 1,432 262 441 246 Net income applicable to common shareholders $ 16,473 $ 25,998 $ 5,208 $ 4,440 $ 6,748 Average common shares issued and outstanding 8,753.2 9,390.5 8,724.9 8,732.9 9,017.1 Average diluted common shares issued and outstanding 8,796.9 9,442.9 8,785.0 8,777.5 9,079.5 Summary Average Balance Sheet Total debt securities $ 532,266 $ 450,090 $ 653,189 $ 533,261 $ 464,884 Total loans and leases 982,467 958,416 934,798 974,018 973,986 Total earning assets 2,317,899 2,040,263 2,416,153 2,374,926 2,086,481 Total assets 2,683,122 2,405,830 2,791,874 2,739,684 2,450,005 Total deposits 1,632,998 1,380,326 1,737,139 1,695,488 1,410,439 Common shareholders’ equity 243,685 244,853 246,840 243,896 243,439 Total shareholders’ equity 267,309 267,889 271,020 267,323 266,900 Performance Ratios Return on average assets 0.67 % 1.14 % 0.78 % 0.71 % 1.13 % Return on average common shareholders’ equity 6.76 10.62 8.39 7.24 11.00 Return on average tangible common shareholders’ equity (1) 9.48 14.86 11.73 10.16 15.43 Per Common Share Information Earnings $ 1.88 $ 2.77 $ 0.60 $ 0.51 $ 0.75 Diluted earnings 1.87 2.75 0.59 0.51 0.74 Dividends paid 0.72 0.66 0.18 0.18 0.18 Book value 28.72 27.32 28.72 28.33 27.32 Tangible book value (1) 20.60 19.41 20.60 20.23 19.41 Summary Period-End Balance Sheet December 31 2020 September 30 2020 December 31 2019 Total debt securities $ 684,850 $ 584,397 $ 472,197 Total loans and leases 927,861 955,172 983,426 Total earning assets 2,480,665 2,360,146 2,094,296 Total assets 2,819,627 2,738,452 2,434,079 Total deposits 1,795,480 1,702,880 1,434,803 Common shareholders’ equity 248,414 245,423 241,409 Total shareholders’ equity 272,924 268,850 264,810 Common shares issued and outstanding 8,650.8 8,661.5 8,836.1 Year Ended December 31 Fourth Quarter 2020 Third Quarter 2020 Fourth Quarter 2019Credit Quality 2020 2019 Total net charge-offs $ 4,121 $ 3,648 $ 881 $ 972 $ 959 Net charge-offs as a percentage of average loans and leases outstanding (2) 0.42 % 0.38 % 0.38 % 0.40 % 0.39 % Provision for credit losses $ 11,320 $ 3,590 $ 53 $ 1,389 $ 941 December 31 2020 September 30 2020 December 31 2019 Total nonperforming loans, leases and foreclosed properties (3) $ 5,116 $ 4,730 $ 3,837 Nonperforming loans, leases and foreclosed properties as a percentage of total loans, leases and foreclosed properties (3) 0.56 % 0.50 % 0.39 % Allowance for loan and lease losses $ 18,802 $ 19,596 $ 9,416 Allowance for loan and lease losses as a percentage of total loans and leases outstanding (2) 2.04 % 2.07 % 0.97 % For footnotes, see page 14.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 14 Bank of America Corporation and Subsidiaries Selected Financial Data (continued) (Dollars in millions) Capital Management     December 31 2020 September 30 2020 December 31 2019    Regulatory capital metrics (4): Common equity tier 1 capital $ 176,682 $ 173,213 $ 166,760 Common equity tier 1 capital ratio - Standardized approach 11.9 % 11.9 % 11.2 % Common equity tier 1 capital ratio - Advanced approaches 12.9 12.7 11.5 Tier 1 leverage ratio 7.4 7.4 7.9 Tangible equity ratio (5) 7.4 7.4 8.2 Tangible common equity ratio (5) 6.5 6.6 7.3 (1) Return on average tangible common shareholders’ equity and tangible book value per share of common stock are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. Tangible book value per share provides additional useful information about the level of tangible assets in relation to outstanding shares of common stock. See Reconciliations to GAAP Financial Measures on page 18. (2) Ratios do not include loans accounted for under the fair value option. Charge-off ratios are annualized for the quarterly presentation. (3) Balances do not include past due consumer credit card loans, consumer loans secured by real estate where repayments are insured by the Federal Housing Administration and individually insured long-term stand-by agreements (fully insured home loans), and in general, other consumer and commercial loans not secured by real estate, and nonperforming loans held for sale or accounted for under the fair value option. (4) Regulatory capital ratios at December 31, 2020 are preliminary. Bank of America Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for all periods presented. (5) Tangible equity ratio equals period-end tangible shareholders’ equity divided by period-end tangible assets. Tangible common equity ratio equals period-end tangible common shareholders’ equity divided by period-end tangible assets. Tangible shareholders’ equity and tangible assets are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. See Reconciliations to GAAP Financial Measures on page 18.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 15 Bank of America Corporation and Subsidiaries Quarterly Results by Business Segment and All Other (Dollars in millions)   Fourth Quarter 2020 Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 8,242 $ 4,677 $ 4,779 $ 3,907 $ (1,393) Provision for credit losses 4 8 48 18 (25) Noninterest expense 4,807 3,561 2,433 2,820 306 Net income (loss) 2,590 836 1,678 791 (425) Return on average allocated capital (1) 27 % 22 % 16 % 9 % n/m Balance Sheet Average Total loans and leases $ 305,146 $ 187,167 $ 346,323 $ 74,133 $ 22,029 Total deposits 885,210 305,870 478,269 54,539 13,251 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Quarter end Total loans and leases $ 299,934 $ 188,562 $ 339,649 $ 78,415 $ 21,301 Total deposits 912,652 322,157 493,748 53,925 12,998   Third Quarter 2020   Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 8,039 $ 4,546 $ 4,517 $ 4,283 $ (935) Provision for credit losses 479 24 883 21 (18) Noninterest expense 4,842 3,530 2,364 3,103 562 Net income 2,052 749 927 858 295 Return on average allocated capital (1) 21 % 20 % 9 % 9 % n/m Balance Sheet Average Total loans and leases $ 318,751 $ 185,587 $ 373,118 $ 72,319 $ 24,243 Total deposits 860,999 291,845 471,288 56,475 14,881 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Quarter end Total loans and leases $ 312,447 $ 187,211 $ 356,919 $ 75,475 $ 23,120 Total deposits 872,022 295,893 465,399 56,727 12,839   Fourth Quarter 2019   Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 9,514 $ 4,913 $ 5,141 $ 3,425 $ (499) Provision for credit losses 934 19 58 9 (79) Noninterest expense 4,468 3,523 2,318 2,615 315 Net income 3,105 1,035 2,019 573 262 Return on average allocated capital (1) 33 % 28 % 20 % 7 % n/m Balance Sheet Average Total loans and leases $ 311,008 $ 174,374 $ 377,359 $ 73,044 $ 38,201 Total deposits 719,668 255,912 378,510 32,866 23,483 Allocated capital (1) 37,000 14,500 41,000 35,000 n/m Quarter end Total loans and leases $ 317,409 $ 176,600 $ 379,268 $ 72,993 $ 37,156 Total deposits 730,745 263,113 383,180 34,676 23,089 (1) Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently. n/m = not meaningful Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation. The Company reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 16 Bank of America Corporation and Subsidiaries Annual Results by Business Segment and All Other (Dollars in millions)   Year Ended December 31, 2020   Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 33,262 $ 18,584 $ 18,987 $ 18,766 $ (3,572) Provision for credit losses 5,765 357 4,897 251 50 Noninterest expense 18,878 14,154 9,337 11,422 1,422 Net income (loss) 6,507 3,075 3,470 5,249 (407) Return on average allocated capital (1) 17 % 21 % 8 % 15 % n/m Balance Sheet Average Total loans and leases $ 315,580 $ 183,402 $ 382,264 $ 73,062 $ 28,159 Total deposits 823,666 287,123 456,562 47,400 18,247 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Period end Total loans and leases $ 299,934 $ 188,562 $ 339,649 $ 78,415 $ 21,301 Total deposits 912,652 322,157 493,748 53,925 12,998   Year Ended December 31, 2019   Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 38,587 $ 19,538 $ 20,483 $ 15,614 $ (2,383) Provision for credit losses 3,772 82 414 (9) (669) Noninterest expense 17,646 13,825 9,011 10,728 3,690 Net income (loss) 12,962 4,251 8,073 3,500 (1,356) Return on average allocated capital (1) 35 % 29 % 20 % 10 % n/m Balance Sheet Average Total loans and leases $ 300,933 $ 168,910 $ 374,304 $ 71,334 $ 42,935 Total deposits 708,340 256,516 362,731 31,380 21,359 Allocated capital (1) 37,000 14,500 41,000 35,000 n/m Period end Total loans and leases $ 317,409 $ 176,600 $ 379,268 $ 72,993 $ 37,156 Total deposits 730,745 263,113 383,180 34,676 23,089 (1) Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently. n/m = not meaningful Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 17 Bank of America Corporation and Subsidiaries Supplemental Financial Data (Dollars in millions) Year Ended December 31 Fourth Quarter 2020 Third Quarter 2020 Fourth Quarter 2019FTE basis data (1) 2020 2019 Net interest income $ 43,859 $ 49,486 $ 10,366 $ 10,243 $ 12,285 Total revenue, net of interest expense 86,027 91,839 20,212 20,450 22,494 Net interest yield 1.90 % 2.43 % 1.71 % 1.72 % 2.35 % Efficiency ratio 64.18 59.78 68.90 70.42 58.85 Other Data     December 31 2020 September 30 2020 December 31 2019 Number of financial centers - U.S. 4,312 4,309 4,300 Number of branded ATMs - U.S. 16,904 16,962 16,788 Headcount 212,505 211,225 208,131 (1) FTE basis is a non-GAAP financial measure. FTE basis is a performance measure used by management in operating the business that management believes provides investors with a more accurate picture of the interest margin for comparative purposes. The Corporation believes that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. Net interest income includes FTE adjustments of $499 million and $595 million for the years ended December 31, 2020 and 2019, $113 million and $114 million for the fourth and third quarters of 2020, and $145 million for the fourth quarter of 2019. Certain prior-period amounts have been reclassified to conform to current-period presentation.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 18 The Corporation evaluates its business based on the following ratios that utilize tangible equity, a non-GAAP financial measure. Tangible equity represents an adjusted shareholders’ equity or common shareholders’ equity amount which has been reduced by goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible common shareholders’ equity measures the Corporation’s net income applicable to common shareholders as a percentage of adjusted average common shareholders’ equity. The tangible common equity ratio represents adjusted ending common shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible shareholders’ equity measures the Corporation’s net income as a percentage of adjusted average total shareholders’ equity. The tangible equity ratio represents adjusted ending shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Tangible book value per common share represents adjusted ending common shareholders’ equity divided by ending common shares outstanding. These measures are used to evaluate the Corporation’s use of equity. In addition, profitability, relationship and investment models all use return on average tangible shareholders’ equity as key measures to support our overall growth goals. See the tables below for reconciliations of these non-GAAP financial measures to the most closely related financial measures defined by GAAP for the years ended December 31, 2020 and 2019 and the three months ended December 31, 2020, September 30, 2020 and December 31, 2019. The Corporation believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. Other companies may define or calculate supplemental financial data differently. Bank of America Corporation and Subsidiaries Reconciliations to GAAP Financial Measures (Dollars in millions, except per share information)   Year Ended December 31 Fourth Quarter 2020 Third Quarter 2020 Fourth Quarter 2019  2020 2019 Reconciliation of income before income taxes to pretax, pre-provision income Income before income taxes $ 18,995 $ 32,754 $ 6,119 $ 4,546 $ 8,169 Provision for credit losses 11,320 3,590 53 1,389 941 Pretax, pre-provision income $ 30,315 $ 36,344 $ 6,172 $ 5,935 $ 9,110 Reconciliation of average shareholders’ equity to average tangible shareholders’ equity and average tangible common shareholders’ equity Shareholders’ equity $ 267,309 $ 267,889 $ 271,020 $ 267,323 $ 266,900 Goodwill (68,951) (68,951) (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (1,862) (1,721) (2,173) (1,976) (1,678) Related deferred tax liabilities 821 773 910 855 730 Tangible shareholders’ equity $ 197,317 $ 197,990 $ 200,806 $ 197,251 $ 197,001 Preferred stock (23,624) (23,036) (24,180) (23,427) (23,461) Tangible common shareholders’ equity $ 173,693 $ 174,954 $ 176,626 $ 173,824 $ 173,540 Reconciliation of period-end shareholders’ equity to period-end tangible shareholders’ equity and period-end tangible common shareholders’ equity Shareholders’ equity $ 272,924 $ 264,810 $ 272,924 $ 268,850 $ 264,810 Goodwill (68,951) (68,951) (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (2,151) (1,661) (2,151) (2,185) (1,661) Related deferred tax liabilities 920 713 920 910 713 Tangible shareholders’ equity $ 202,742 $ 194,911 $ 202,742 $ 198,624 $ 194,911 Preferred stock (24,510) (23,401) (24,510) (23,427) (23,401) Tangible common shareholders’ equity $ 178,232 $ 171,510 $ 178,232 $ 175,197 $ 171,510 Reconciliation of period-end assets to period-end tangible assets Assets $ 2,819,627 $ 2,434,079 $ 2,819,627 $ 2,738,452 $ 2,434,079 Goodwill (68,951) (68,951) (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (2,151) (1,661) (2,151) (2,185) (1,661) Related deferred tax liabilities 920 713 920 910 713 Tangible assets $ 2,749,445 $ 2,364,180 $ 2,749,445 $ 2,668,226 $ 2,364,180 Book value per share of common stock Common shareholders’ equity $ 248,414 $ 241,409 $ 248,414 $ 245,423 $ 241,409 Ending common shares issued and outstanding 8,650.8 8,836.1 8,650.8 8,661.5 8,836.1 Book value per share of common stock $ 28.72 $ 27.32 $ 28.72 $ 28.33 $ 27.32 Tangible book value per share of common stock Tangible common shareholders’ equity $ 178,232 $ 171,510 $ 178,232 $ 175,197 $ 171,510 Ending common shares issued and outstanding 8,650.8 8,836.1 8,650.8 8,661.5 8,836.1 Tangible book value per share of common stock $ 20.60 $ 19.41 $ 20.60 $ 20.23 $ 19.41 Certain prior-period amounts have been reclassified to conform to current-period presentation.


 
January 19, 2021 Bank of America 4Q20 Financial Results


 
Total revenue, net of interest expense $85.5 $91.2 ($5.7) (6) Provision for credit losses 11.3 3.6 7.7 N/M Net charge-offs 4.1 3.6 0.5 13 Reserve build / (release) 2 7.2 (0.1) 7.3 N/M Noninterest expense 55.2 54.9 0.3 1 Pretax income 19.0 32.8 (13.8) (42) Pretax, pre-provision income 3 30.3 36.3 (6.0) (17) Income tax expense 1.1 5.3 (4.2) (79) Net income $17.9 $27.4 ($9.5) (35) Diluted earnings per share $1.87 $2.75 ($0.88) (32) Average diluted common shares (in millions) 8,797 9,443 (646) (7) Return Metrics and Efficiency Ratio Return on average assets 0.67 % 1.14 % Return on average common shareholders' equity 6.8 10.6 Return on average tangible common shareholders' equity 3 9.5 14.9 Efficiency ratio 65 60 Summary Income Statement ($B, except per share data) FY20 FY19 $ Inc / (Dec) % Inc / (Dec) Full Year 2020 Financial Results 1 2 Note: Amounts may not total due to rounding. N/M stands for not meaningful. 1 Provision for credit losses, allowance for credit losses and related credit metrics in this presentation reflect the Company’s adoption of the accounting standard on current expected credit losses (CECL) effective January 1, 2020. For more information, see important presentation information on slide 34. 2 For more information on reserve build / (release), see note A on slide 31. 3 Represent non-GAAP financial measures. For more information on pretax, pre-provision income and a reconciliation to GAAP, see note B on slide 31. For important presentation information about these measures, see slide 34.


 
(30%) (20%) (10%) 0% 10% 20% Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Credit Spend YTD Debit Spend YTD Total Payments YTD Total Payments Monthly1 2 FY 2020 – YoY Change in Transaction VolumeFY 2020 – Dollar Volume by Payment Type Consumer and Small Business Spending and Payments Trend 3 Payment Spend Year-over-Year % Growth Note: Amounts may not total due to rounding. 1 Includes consumer and small business credit card portfolios in Consumer Banking and GWIM. 2 Total payments include total credit card, debit card, ACH, wires, bill pay, person-to-person, cash and checks. 9% 12% 28% 8% 18% 6% 19%Credit Debit ACH Wires P2B/P2P Cash Check $3.1T 79% (8%) (21%) 7% 22% Credit/Debit Cash/Check ACH/Wire P2B/P2P 2 % of Total Transaction Volume 75% 7% 10% 7%


 
300 350 400 450 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 12/1 12/7 12/14 12/21 12/28 12/31 80 90 100 110 120 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 12/1 12/7 12/14 12/21 12/28 12/31 Global Corporate & Investment Banking Global Commercial Banking Business Banking 4 Global Banking Loan Trend Global Banking Funded Loans and Leases (EOP, $B) Indexed Funded Loans and Leases by Business


 
5 2020 Strategic Progress Consumer • Record deposit balances and retained the #1 deposit market share position for retail deposits 1 • Held a top 3 leadership position for retail deposits in 25 of the top 30 U.S. markets, including 14 #1 positions 1 • Record Consumer investment balances surpassed major milestones: — >$300B in balances — >3MM accounts GWIM • Record client balances of >$3.3T 2 • Product integration continued to improve as more Merrill Lynch clients utilized our bank platform services, with deposit balances up 28% YoY • In 2020, Merrill Lynch added ~22k net new relationships and Private Bank added ~1,800 — Record year for $10MM+ relationships across the two businesses Digital • 69% of Consumer and Wealth Management households are digitally active, generating 9B logins in 2020 • Digital accounted for 42% of consumer sales this year • Erica: — Users grew 67% to 17MM — 1.4MM hours of client interactions — 58% of all interactions were in 2020 • Zelle volume grew 80% YoY • Launched Life Plan in September, 2.1MM plans already created • Record sign-ins through CashPro App, surpassing 1MM in 2020 Global Banking • Focused on supporting our clients through the COVID-19 crisis with calls to clients up ~60% • Record annual Investment Banking (IB) fees with three of our strongest quarters in the Company’s history • Improved IB ranking to #3 and grew market share 70 bps, including highest ever share in ECM and M&A 3 Global Markets • #1 Research platform in the world 4 • FY 2020 Sales and Trading revenue up 17% YoY, excluding net DVA; 5 highest annual revenues since 2010 — Record post-merger Equities revenues, up 10% on previous best year of 2018 • FY 2020 net income of $5.2B; highest since 2009 ESG Proprietary research, sustainable financing initiatives, societal investments including $1B commitment to address racial injustice, achieved carbon neutrality goals, $20 per hour minimum wage, joined the Partnership for Carbon Accounting Financials (PCAF) initiative 1 Estimated retail consumer deposits based on June 30, 2020 FDIC deposit data. 2 EOP balances as of December 31, 2020. 3 Per Dealogic as of January 1, 2021. 4 Institutional Investor, 2019. 5 Represents a non-GAAP financial measure. See note E on slide 31 and slide 34 for important presentation information.


 
Total revenue, net of interest expense $20.1 $20.3 ($0.2) $22.3 ($2.3) Provision for credit losses 0.1 1.4 (1.3) 0.9 (0.9) Net charge-offs 0.9 1.0 (0.1) 1.0 (0.1) Reserve build / (release) 2 (0.8) 0.4 (1.2) (0.0) (0.8) Noninterest expense 13.9 14.4 (0.5) 13.2 0.7 Pretax income 6.1 4.5 1.6 8.2 (2.1) Pretax, pre-provision income 3 6.2 5.9 0.2 9.1 (2.9) Income tax expense 0.6 (0.3) 1.0 1.2 (0.5) Net income $5.5 $4.9 $0.6 $7.0 ($1.5) Diluted earnings per share $0.59 $0.51 $0.08 $0.74 ($0.15) Average diluted common shares (in millions) 8,785 8,777 8 9,080 (294) Return Metrics and Efficiency Ratio Return on average assets 0.78 % 0.71 % 1.13 % Return on average common shareholders' equity 8.4 7.2 11.0 Return on average tangible common shareholders' equity 3 11.7 10.2 15.4 Efficiency ratio 69 71 59 4Q193Q20 $ Inc / (Dec) $ Inc / (Dec) Summary Income Statement ($B, except per share data) 4Q20 4Q20 Financial Results 1 6 Note: Amounts may not total due to rounding. 1 Provision for credit losses, allowance for credit losses and related credit metrics in this presentation reflect the Company’s adoption of the accounting standard on current expected credit losses (CECL) effective January 1, 2020. For more information, see important presentation information on slide 34. 2 For more information on reserve build / (release), see note A on slide 31. 3 Represent non-GAAP financial measures. For more information on pretax, pre-provision income and a reconciliation to GAAP, see note B on slide 31. For important presentation information about these measures, see slide 34.


 
7 4Q20 Highlights (Comparisons are to 3Q20 unless otherwise noted) • Diluted earnings per share of $0.59, up 16% • Net income of $5.5B increased $0.6B, or 12%, driven by lower provision expense — Revenue of $20.1B declined 1%, as lower noninterest income was partially offset by higher net interest income  Net interest income of $10.25B ($10.37B FTE 1) increased $124MM driven by higher investment securities balances  Higher Investment and brokerage services fees and Investment banking fees were more than offset by lower other income and a less robust trading performance — Provision expense of $53MM declined $1.3B  Included a $0.8B net reserve release reflecting an improved macroeconomic outlook  Net charge-offs of $0.9B were down $0.1B — Noninterest expense of $13.9B decreased $0.5B, or 3%, driven by lower litigation expense • Strengthened balance sheet — Common Equity Tier 1 capital rose to $177B — Book value per share improved to $28.72 — Paid $1.6B in common dividends to shareholders in 4Q20 • Will recommence share repurchases in line with the Federal Reserve's requirements — The Board authorized the repurchase of $2.9B in common stock through March 31, 2021, plus repurchases to offset shares awarded under equity-based compensation plans during the same period, estimated to be $0.3B — Dividend to remain at $0.18 per share in 1Q21 Note: FTE stands for fully taxable-equivalent basis. 1 Represents a non-GAAP financial measure. For important presentation information, see slide 34.


 
Balance Sheet, Liquidity and Capital (EOP basis unless noted) 8 Balance Sheet ($B) Total assets $2,819.6 $2,738.5 $2,434.1 Total loans and leases 927.9 955.2 983.4 Total loans and leases in business segments 1 906.6 932.1 946.3 Total debt securities 684.9 584.4 472.2 Funding & Liquidity ($B) Total deposits $1,795.5 $1,702.9 $1,434.8 Long-term debt 262.9 255.7 240.9 Global Liquidity Sources (average) 2 943 859 576 Equity ($B) Common shareholders' equity $248.4 $245.4 $241.4 Common equity ratio 8.8 % 9.0 % 9.9 % Tangible common shareholders' equity 3 $178.2 $175.2 $171.5 Tangible common equity ratio 3 6.5 % 6.6 % 7.3 % Per Share Data Book value per common share $28.72 $28.33 $27.32 Tangible book value per common share 3 20.60 20.23 19.41 Common shares outstanding (in billions) 8.65 8.66 8.84 4Q20 3Q20 4Q19 Basel 3 Capital ($B) 4 Common equity tier 1 capital (CET1) $176.7 $173.2 $166.8 Standardized approach Risk-weighted assets $1,480 $1,460 $1,493 CET1 ratio 11.9 % 11.9 % 11.2 % Advanced approaches Risk-weighted assets $1,372 $1,364 $1,447 CET1 ratio 12.9 % 12.7 % 11.5 % Supplementary leverage Supplementary leverage ratio (SLR) 7.2 % 6.9 % 6.4 % 4Q20 3Q20 4Q19 1 Excludes loans and leases in All Other. 2 See note C on slide 31 for definition of Global Liquidity Sources. 3 Represent non-GAAP financial measures. For important presentation information, see slide 34. 4 Regulatory capital ratios at December 31, 2020 are preliminary. The Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for all periods presented. Supplementary leverage exposure at December 31, 2020 and September 30, 2020 excludes U.S. Treasury securities and deposits at Federal Reserve Banks. SLR would have been 6.2% as of both 4Q20 and 3Q20 without the benefit of the exclusions. • In 4Q20, the Standardized approach yielded the lower CET1 ratio and was therefore used to assess capital adequacy; CET1 ratio was flat vs. 3Q20 — 4Q20 CET1 ratio (Standardized) of 11.9% 4 — 4Q20 CET1 ratio (Advanced) of 12.9% 4 — CET1 capital of $176.7B was up $3.5B from 3Q20 — Standardized RWA of $1,480B increased $20B from 3Q20 • Book value per share increased 5% from 4Q19 to $28.72 • $943B of average Global Liquidity Sources; 2 up $367B from 4Q19


 
Loans and Leases in Business Segments ($B) Total Loans and Leases ($B) $908 $928 $935 $974 $935 $0 $250 $500 $750 $1,000 4Q16 4Q17 4Q18 4Q19 4Q20 Total Loans and Leases in All Other ($B) Note: Amounts may not total due to rounding. 1 Includes balances related to the Coronavirus Aid, Relief, and Economic Security (CARES) Act Paycheck Protection Program (PPP) of $24.5B recorded in Consumer $14.5B, GWIM $0.8B and Global Banking $9.2B for 4Q20. 254 276 290 311 305 146 157 164 174 187 338 350 357 377 346 71 74 71 73 74 $808 $857 $881 $936 $913 $0 $400 $800 $1,200 4Q16 4Q17 4Q18 4Q19 4Q20 Consumer Banking GWIM Global Banking Global Markets (2%) +7% (8%) +1% Average Loans and Leases 1 9 YoY (4%) YoY (2%) Total Loans and Leases by Portfolio ($B) 454 451 448 459 432455 477 487 515 502 $0 $200 $400 $600 4Q16 4Q17 4Q18 4Q19 4Q20 Consumer loans Commercial loans 73 58 43 33 18 18 14 10 5 4 9 $100 $71 $53 $38 $22 $0 $25 $50 $75 $100 $125 4Q16 4Q17 4Q18 4Q19 4Q20 Residential mortgage Home equity Other YoY (42%)


 
801 852 923 1,002 1,091 450 442 422 409 646 $1,251 $1,294 $1,345 $1,410 $1,737 $0 $250 $500 $750 $1,000 $1,250 $1,500 $1,750 4Q16 4Q17 4Q18 4Q19 4Q20 Interest-bearing Noninterest-bearing Consumer Banking ($B) GWIM ($B) Note: Amounts may not total due to rounding. Total Corporation also includes Global Markets and All Other. 1 Based on June 30, 2020 FDIC deposit data. 10 Global Banking ($B) 239 223 231 240 285 17 17 16 15 20$257 $240 $247 $256 $306 $0 $50 $100 $150 $200 $250 $300 $350 4Q16 4Q17 4Q18 4Q19 4Q20 Interest-bearing Noninterest-bearing 73 107 163 209 170 242 223 196 169 309 $315 $330 $360 $379 $478 $0 $100 $200 $300 $400 $500 4Q16 4Q17 4Q18 4Q19 4Q20 Interest-bearing Noninterest-bearing Total Corporation ($B) YoY +23% +58% +9% YoY +23% +17% YoY +20% +32% +19% YoY +26% +82% (19%) Average Deposits Bank of America Ranked #1 in U.S. Deposit Market Share 1 309 328 327 333 389 140 154 165 178 213 169 183 195 209 283$618 $666 $687 $720 $885 $0 $300 $600 $900 4Q16 4Q17 4Q18 4Q19 4Q20 Money market, Savings, CD/IRA Interest checking Noninterest-bearing +28%


 
$12.14 $12.13 $10.85 $10.13 $10.25 $12.29 $12.27 $10.98 $10.24 $10.37 $0 $5 $10 $15 4Q19 1Q20 2Q20 3Q20 4Q20 Net interest income (GAAP) FTE adjustment Net Interest Income 11 • Net interest income of $10.25B ($10.37B FTE 1) — Increased $0.1B from 3Q20, driven by higher investment securities balances due to the deployment of excess cash, partially offset by lower loan balances and higher premium amortization expense • Net interest yield of 1.71% decreased 1 bp from 3Q20 1 — Average rate paid on interest-bearing deposits declined 2 bps from 3Q20 to 0.06% • Interest rate sensitivity as of December 31, 2020 2 — +100 bps parallel shift in interest rate yield curve is estimated to benefit NII by $10.5B over the next 12 months Notes: FTE stands for fully taxable-equivalent basis. GM stands for Global Markets. 1 Represent non-GAAP financial measures. Net interest yield adjusted to exclude Global Markets NII of $1.1B, $1.1B, $1.3B, $1.2B and $1.1B and average earning assets of $472.4B, $476.2B, $478.6B, $501.6B and $481.4B for 4Q20, 3Q20, 2Q20, 1Q20 and 4Q19, respectively. The Company believes the presentation of net interest yield excluding Global Markets provides investors with transparency of NII and net interest yield in core banking activities. For important presentation information, see slide 34. 2 NII asset sensitivity represents banking book positions. Net Interest Income (FTE, $B) 1 Net Interest Yield (FTE) 1 2.35% 2.33% 1.87% 1.72% 1.71% 2.77% 2.77% 2.06% 1.92% 1.90% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4Q19 1Q20 2Q20 3Q20 4Q20 Reported net interest yield Net interest yield excl. GM


 
• Noninterest expense of $13.9B — Decreased $0.5B from 3Q20, driven by lower litigation and net COVID-19 expenses, partially offset by higher marketing costs — Increased $0.7B from 4Q19, driven primarily by higher costs related to COVID-19 and merchant services expenses 2 • Compared to 4Q20, 1Q21 expenses expected to include approximately $350MM for seasonally elevated personnel cost Note: Amounts may not total due to rounding. 1 3Q19 efficiency ratio is adjusted to exclude the 3Q19 impairment charge of $2.1B related to the termination of the merchant services joint venture, which represents a non-GAAP financial measure. Reported 3Q19 efficiency ratio was 67%. See note D on slide 31 for reconciliations. 2 Merchant services expenses were previously included in Other income as part of joint venture net earnings. Total Noninterest Expense ($B) Efficiency Ratio Expense and Efficiency 12 1 8.5 7.9 7.7 7.7 8.2 8.0 7.8 8.0 8.3 8.0 8.2 8.2 5.4 5.3 5.3 5.3 5.0 5.3 5.3 5.3 5.1 5.4 6.2 5.7 2.1 $13.8 $13.2 $13.0 $13.1 $13.2 $13.3 $15.2 $13.2 $13.5 $13.4 $14.4 $13.9 $0 $5 $10 $15 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 Compensation and benefits Other JV impairment charge 60% 59% 57% 58% 57% 57% 57% 59% 59% 60% 71% 69% 50% 55% 60% 65% 70% 75% 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1 1


 
1 Excludes loans measured at fair value. Asset Quality 13 $941 $4,761 $5,117 $1,389 $53 $0 $2,000 $4,000 $6,000 4Q19 1Q20 2Q20 3Q20 4Q20 • Total net charge-offs of $881MM decreased $91MM from 3Q20 — Consumer net charge-offs of $482MM decreased $82MM, driven by Card — Commercial net charge-offs of $399MM were largely flat • Net charge-off ratio of 38 bps decreased 2 bps from 3Q20 • Provision expense of $53MM decreased $1.3B from 3Q20, reflecting a $0.8B net reserve release — Consumer reserve release of $0.6B driven by Card, due to the improved macroeconomic outlook — Commercial reserve release of $0.2B driven by the improved macroeconomic outlook and reduced exposures to industries more heavily impacted by COVID-19 — The reserve assessment continues to factor in the uncertainty resulting from the unprecedented nature of the current health crisis • Allowance for loan and lease losses of $18.8B represented 2.04% of total loans and leases 1 — Total allowance of $20.7B includes $1.9B for unfunded commitments • Consumer 30+ and 90+ days performing past due increased from 3Q20 but remain well below 4Q19 • Nonperforming loans (NPLs) increased $0.4B from 3Q20, driven by consumer real estate due to deferral activities — 45% of Consumer NPLs are contractually current • Commercial reservable criticized utilized exposure of $38.7B increased $3.0B from 3Q20, driven by Commercial Real Estate, primarily Hotels Net Charge-offs ($MM) 1 Provision for Credit Losses ($MM) $959 $1,122 $1,146 $972 $881 0.39% 0.46% 0.45% 0.40% 0.38% 0.00% 0.25% 0.50% 0.75% 1.00% $0 $400 $800 $1,200 4Q19 1Q20 2Q20 3Q20 4Q20 Net charge-offs Net charge-off ratio


 
$121 $250 $412 $408 $399 0.09% 0.19% 0.29% 0.31% 0.32% 0.00% 0.10% 0.20% 0.30% 0.40% 0.50% $0 $100 $200 $300 $400 $500 4Q19 1Q20 2Q20 3Q20 4Q20 C&I Small business and other Commercial NCO ratio Asset Quality – Consumer and Commercial Portfolios 14 Consumer Net Charge-offs ($MM) $838 $872 $734 $564 $482 0.72% 0.75% 0.65% 0.50% 0.44% 0.00% 0.25% 0.50% 0.75% 1.00% 1.25% 1.50% $0 $250 $500 $750 $1,000 4Q19 1Q20 2Q20 3Q20 4Q20 Credit card Other Consumer NCO ratio 1 Excludes loans measured at fair value. 2 Fully-insured loans are FHA-insured loans and other loans individually insured under long-term standby agreements. Consumer Metrics ($MM) Provis ion ($139) $295 $798 Nonperforming loans and leases 2,725 2,357 2,053 % of loans and leases 1 0.64 % 0.54 % 0.44 % Consumer 30+ days performing past due $4,498 $4,386 $5,776 Ful ly-insured 2 1,090 1,213 1,811 Non ful ly-insured 3,408 3,173 3,965 Consumer 90+ days performing past due 1,698 1,410 2,163 Al lowance for loans and leases 10,071 10,691 4,542 % of loans and leases 1 2.35 % 2.43 % 0.98 % # times annual i zed NCOs 5.25 x 4.76 x 1.37 x 4Q20 3Q20 4Q19 Commercial Net Charge-offs ($MM) Commercial Metrics ($MM) Provis ion $192 $1,094 $143 Reservable cri tici zed uti l i zed exposure 38,666 35,710 11,452 Nonperforming loans and leases 2,227 2,193 1,499 % of loans and leases 1 0.45 % 0.43 % 0.29 % Al lowance for loans and leases $8,731 $8,905 $4,874 % of loans and leases 1 1.77 % 1.75 % 0.96 % 4Q20 3Q20 4Q19


 
• Net income of $2.6B declined $0.5B from 4Q19 driven by: — Lower NII from lower interest rates, as well as lower service charges due to higher client deposits and lower card income driven by reduced credit card activity — Higher operating costs related to the pandemic — Partially offset by lower provision • Net income increased $0.5B from 3Q20, driven by lower provision expense and continued improvement in client activity, which drove noninterest income higher • Noninterest expense of $4.8B increased 8% from 4Q19, primarily driven by incremental expense to support customers and employees during COVID-19 — Continued investment in new and renovated financial centers, client professionals and digital capabilities offset the continued benefits of digital usage; 70% digitally active • Average deposits of $885B grew $166B, or 23%, from 4Q19 — 56% of deposits in checking accounts; 92% primary accounts 5 — Average cost of deposits of 1.35%; 2 rate paid of 4 bps • Average loans and leases of $305B decreased $6B, or 2%, from 4Q19 • Consumer investment assets 3 of $306B grew $66B, or 27%, from 4Q19, driven by market performance and client flows — $26B of client flows in 2020 set a new record — 3.0MM client accounts, up 10% • Combined credit / debit card spend 4 increased 4% from 4Q19 — Up 5% from 3Q20, with growth in both debit and credit • 7.2MM consumer clients enrolled in Preferred Rewards, up 1.1MM, or 18%, from 4Q19; 99% retention Consumer Banking 15 1 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 31. For important presentation information, see slide 34. 2 Cost of deposits calculated as annualized noninterest expense as a percentage of total average deposits within the Deposits subsegment. 3 Consumer investment assets include client brokerage assets, deposit sweep balances and assets under management (AUM) in Consumer Banking. 4 Includes consumer credit card portfolios in Consumer Banking and GWIM. 5 Represents the percentage of consumer checking accounts that are estimated to be the customer’s primary account based on multiple relationship factors (e.g., linked to their direct deposit). Summary Income Statement ($MM) Total revenue, net of interest expense $8,242 $203 ($1,272) Provision for credit losses 4 (475) (930) Net charge-offs 563 (95) (361) Reserve build / (release) (559) (380) (569) Noninterest expense 4,807 (35) 339 Pretax income 3,431 713 (681) Pretax, pre-provision income 1 3,435 238 (1,611) Income tax expense 841 175 (166) Net income $2,590 $538 ($515) Key Indicators ($B) Average deposits $885.2 $861.0 $719.7 Rate paid on deposits 0.04 % 0.05 % 0.11 % Cost of deposits 2 1.35 1.37 1.52 Average loans and leases $305.1 $318.8 $311.0 Net charge-off ratio 0.73 % 0.82 % 1.18 % Consumer investment assets 3 $306.1 $266.7 $240.1 Active mobile banking users (MM) 30.8 30.6 29.2 % Consumer sales through digital channels 45 % 44 % 32 % Number of financial centers 4,312 4,309 4,300 Combined credit / debit purchase volumes 4 $173.7 $166.1 $167.2 Total consumer credit card risk-adjusted margin 4 10.84 % 9.66 % 8.68 % Return on average allocated capital 27 21 33 Allocated capital $38.5 $38.5 $37.0 Efficiency ratio 58 % 60 % 47 % Inc / (Dec) 4Q20 3Q20 4Q19 4Q20 3Q20 4Q19


 
Business Leadership 1 • #1 Consumer Deposit Market Share A • #1 Small Business Lender B • #1 Online Banking and Mobile Banking Functionality C • #1 in Prime Auto Credit Distribution of New Originations Among Peers D • Named North America's Best Digital Bank E • Best Mortgage Lender for First Time Home Buyers F • Merrill Guided Investing - Best Robo-Advisor for Education G 16 115 122 127 128 121 92 92 84 79 76 51 51 50 48 47 32 32 31 30 28 21 21 29 34 33 $311 $317 $322 $319 $305 $0 $50 $100 $150 $200 $250 $300 $350 4Q19 1Q20 2Q20 3Q20 4Q20 Residential mortgage Consumer credit card Vehicle lending Home equity Small business / other Average Loans and Leases ($B) Total Expense ($B) and Efficiency Total Revenue ($B) Note: Amounts may not total due to rounding. 1 See slide 32 for business leadership sources. 2 Consumer investment assets include client brokerage assets, deposit sweep balances and assets under management (AUM) in Consumer Banking. Average Deposits ($B) $240 $212 $246 $267 $306 $0 $50 $100 $150 $200 $250 $300 $350 4Q19 1Q20 2Q20 3Q20 4Q20 Consumer Investment Assets (EOP, $B) 2 Consumer Banking Trends 384 395 446 480 492 335 342 364 381 393 $720 $737 $811 $861 $885 0.11% 0.11% 0.07% 0.05% 0.04% 0.04% 0.08% 0.12% 0.16% 0.20% 0.24% $0 $150 $300 $450 $600 $750 $900 4Q19 1Q20 2Q20 3Q20 4Q20 Checking Other Rate paid (%) 6.9 6.9 6.0 5.9 6.0 2.6 2.3 1.9 2.1 2.3 $9.5 $9.1 $7.9 $8.0 $8.2 $0 $2 $4 $6 $8 $10 4Q19 1Q20 2Q20 3Q20 4Q20 Net interest income Noninterest income $4.5 $4.5 $4.7 $4.8 $4.8 47% 49% 60% 60% 58% 35% 45% 55% 65% 75% $0 $1 $2 $3 $4 $5 4Q19 1Q20 2Q20 3Q20 4Q20 Noninterest expense Efficiency ratio


 
23.1 51.6 95.0 157.2 $7 $14 $24 $43 $0 $20 $40 $60 0 35 70 105 140 175 4Q17 4Q18 4Q19 4Q20 Transactions (MM) Volume ($B) users (MM) Person-to-Person Payments (Zelle) 1 12.99.76.74.2 17 Note: Amounts may not total due to rounding. 1 Includes Bank of America person-to-person payments sent and received through e-mail or mobile identification. Zelle users represent 90-day active users. 2 Digital channel usage represents the total number of desktop and mobile banking sessions. 3 Digital appointments represent the number of client-scheduled appointments made via online, smartphone or tablet. Total Erica Users and Interactions (MM) More Than 39 Million Active Consumer Digital Users Deposit Transactions by Channel 1,763 1,949 2,094 2,355 394 490 547 636 0 250 500 750 1,000 600 1,000 1,400 1,800 2,200 2,600 4Q17 4Q18 4Q19 4Q20 Digital Channel Usage (MM) Digital Appointments (000's) Digital Channel Usage 2, 3 (13% ) 341 388 440 511 334 340 341 314 $675 $728 $781 $825 $0 $300 $600 $900 4Q17 4Q18 4Q19 4Q20 Digital Non-Digital Total Payments ($B) +6% (8%) +16% YoY Digital % of Total Sales 41% 49% 53% 58% 59% 51% 47% 42%30% 31% 32% 45% 0% 10% 20% 30% 40% 50% 4Q17 4Q18 4Q19 4Q20 Mobile Desktop 4.8 10.3 17.2 11.9 22.2 35.4 10.0 20.0 30.0 40.0 50.0 0.0 5.0 10.0 15.0 20.0 4Q18 4Q19 4Q20 Erica Users Erica Interactions YoY YoY +67% +12% +16% 75% 78% 79% 86% 25% 22% 21% 14% 0% 25% 50% 75% 100% 4Q17 4Q18 4Q19 4Q20 Digital / ATM Financial Center +60%


 
Global Wealth & Investment Management 181 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 31. For important presentation information, see slide 34. • Net income of $0.8B decreased $0.2B from 4Q19 — Pretax margin of 24% in 4Q20 — Net income increased 12% from 3Q20 • Revenue of $4.7B decreased 5% from 4Q19, as lower NII from lower rates more than offset 6% higher asset management fees • Noninterest expense up 1% vs. 4Q19, mainly driven by investments in primary sales professionals • Record client balances of more than $3.3T, up 10% from 4Q19, driven by market valuations and positive client flows — AUM flows of $20B in 2020 • Average deposits of $306B increased $50B, or 20%, from 4Q19 • Average loans and leases of $187B increased $13B, or 7%, from 4Q19, driven by residential mortgage, custom lending and securities-based lending • ~ 22,000 net new households in Merrill Lynch and ~ 1,800 net new relationships in Private Bank in 2020 • Referrals to/from GWIM increased 9% in 2020, demonstrating the value of the franchise and deepening client relationships • 77% of Wealth Management clients actively using online or mobile platforms — In 4Q20, 50% of eligible checks deposited through automated channels by Merrill Lynch clients and 71% by Private Bank clients, up from 33% and 63% respectively in 4Q19 • Wealth advisor headcount stable vs. 4Q19 at 19,373 Summary Income Statement ($MM) Total revenue, net of interest expense $4,677 $131 ($236) Provision for credit losses 8 (16) (11) Net charge-offs 9 15 (8) Reserve build / (release) (1) (31) (3) Noninterest expense 3,561 31 38 Pretax income 1,108 116 (263) Pretax, pre-provision income 1 1,116 100 (274) Income tax expense 272 29 (64) Net income $836 $87 ($199) Key Indicators ($B) Average deposits $305.9 $291.8 $255.9 Rate paid on deposits 0.03 % 0.04 % 0.70 % Average loans and leases 187.2 185.6 174.4 Net charge-off ratio 0.02 % (0.01) % 0.04 % AUM flows $7.6 $1.4 $8.1 Pretax margin 24 % 22 % 28 % Return on average allocated capital 22 20 28 Allocated capital $15.0 $15.0 $14.5 Inc / (Dec) 4Q20 3Q20 4Q19 4Q20 3Q20 4Q19


 
Global Wealth & Investment Management Trends 19 Average Loans and Leases ($B)Average Deposits ($B) Business Leadership 1 • #1 U.S. wealth management market position across client assets, deposits and loans H • #1 in personal trust assets under management I • #1 in Barron’s Top 1,200 ranked Financial Advisors (2020) and Top 100 Women Advisors (2020) • #1 in Forbes’ Top Next Generation Advisors (2020) and Best-in-State Wealth Advisors (2020) • #1 in Financial Times Top 401K Retirement Plan Advisors (2020) • Digital Wealth Impact Innovation Award for Digital Engagement J • Wealth Tech Award – Best Wealth Manager in North America for use of technology K • Best Private Bank for Customer Service (North America) K • Best Private Bank for Philanthropy Services (globally) K 1,373 1,155 1,282 1,345 1,480 1,276 1,092 1,220 1,286 1,408 263 282 292 296 322179 184 187 190 191$3,048 $2,659 $2,928 $3,067 $3,350 $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 4Q19 1Q20 2Q20 3Q20 4Q20 Brokerage / Other AUM Deposits Loans and leases Client Balances (EOP, $B) 2, 3 87 90 92 93 92 39 40 39 41 43 45 47 49 49 50 $174 $179 $182 $186 $187 $0 $50 $100 $150 $200 4Q19 1Q20 2Q20 3Q20 4Q20 Consumer real estate Securities-based lending Custom lending Credit card / Other Note: Amounts may not total due to rounding. 1 See slide 32 for business leadership sources. 2 Loans and leases include margin receivables which are classified in customer and other receivables on the Consolidated Balance Sheet. 3 Managed deposits in investment accounts of $52B, $50B, $53B, $56B and $43B for 4Q20, 3Q20, 2Q20, 1Q20 and 4Q19, respectively, are included in both AUM and Deposits. Total client balances only include these balances once. 1.6 1.6 1.4 1.2 1.3 2.6 2.7 2.5 2.7 2.8 0.7 0.7 0.6 0.6 0.6 $4.9 $4.9 $4.4 $4.5 $4.7 $0 $1 $2 $3 $4 $5 4Q19 1Q20 2Q20 3Q20 4Q20 Net interest income Asset management fees Brokerage / Other Total Revenue ($B) $256 $263 $287 $292 $306 $0 $50 $100 $150 $200 $250 $300 $350 4Q19 1Q20 2Q20 3Q20 4Q20


 
Global Banking 20 1 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities and sales and trading activities. 2 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 31. For important presentation information about this measure, see slide 34. 3 Per Dealogic as of January 1, 2021. • Net income of $1.7B decreased $0.3B from 4Q19, due to lower revenue and higher noninterest expense • Revenue of $4.8B decreased 7% from 4Q19, as higher investment banking fees were more than offset by lower NII • Total Corporation investment banking fees of $1.9B (excl. self- led) increased $0.4B or 26% from 4Q19, driven by equity underwriting and M&A fees — Record quarterly M&A fees of $0.5B • FY 2020 Total Corporation investment banking fees of $7.2B (excl. self-led) increased $1.5B or 27% — Ranked #3 in global investment banking fees in FY 2020 3 • Provision for credit losses relatively flat compared to 4Q19 • Noninterest expense of $2.4B increased 5% from 4Q19, driven by continued investments in the business, including for Merchant Services • Average deposits of $478B increased 26% from 4Q19, reflecting client liquidity and valued relationships • Average loans and leases of $346B declined 8% from 4Q19, driven by client paydowns Summary Income Statement ($MM) Total revenue, net of interest expense 1 $4,779 $262 ($362) Provision for credit losses 48 (835) (10) Net charge-offs 314 (14) 274 Reserve build / (release) (266) (821) (284) Noninterest expense 2,433 69 115 Pretax income 2,298 1,028 (467) Pretax, pre-provision income 2 2,346 193 (477) Income tax expense 620 277 (126) Net income $1,678 $751 ($341) Selected Revenue Items ($MM) Total Corporation IB fees (excl. self-led) 1 $1,864 $1,769 $1,474 Global Banking IB fees 1 1,098 970 809 Business Lending revenue 1,876 1,803 2,122 Global Transaction Services revenue 1,620 1,612 2,136 Key Indicators ($B) Average deposits $478.3 $471.3 $378.5 Average loans and leases 346.3 373.1 377.4 Net charge-off ratio 0.37 % 0.36 % 0.04 % Return on average allocated capital 16 % 9 % 20 % Allocated capital $42.5 $42.5 $41.0 Efficiency ratio 51 % 52 % 45 % Inc/(Dec) 3Q20 4Q194Q20 4Q20 3Q20 4Q19 4Q20 3Q20 4Q19


 
Global Banking Trends 21 Note: Amounts may not total due to rounding. 1 See slide 32 for business leadership sources. 2 Average loans and leases include CARES Act PPP balances of $9.2B in 4Q20, $9.4B in 3Q20 and $6.2B in 2Q20. 3 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 4 Advisory includes fees on debt and equity advisory and mergers and acquisitions. 797 927 1,058 740 718 322 283 740 664 641 377 269 406 397 549 (22) (91) (45) (32) (44) $1,474 $1,388 $2,159 $1,769 $1,864 4Q19 1Q20 2Q20 3Q20 4Q20 Debt Equity Advisory Self-led deals Total Corporation IB Fees ($MM) Business Leadership 1 • North America’s Best Bank for Small to Medium-sized Enterprises L • Best Overall Brand Middle Market Banking M • North America and Latin America’s Best Bank for Transaction Services L • 2019 Quality, Share and Excellence Awards for U.S. Large Corporate Banking and Cash Management M • Relationships with 74% of the Global Fortune 500; 95% of the U.S. Fortune 1,000 (2020) 2.6 2.6 2.4 2.0 2.0 0.8 0.8 1.2 1.0 1.1 0.8 0.8 0.7 0.8 0.9 1.0 0.4 0.8 0.7 0.8 $5.1 $4.6 $5.1 $4.5 $4.8 $0 $2 $4 $6 4Q19 1Q20 2Q20 3Q20 4Q20 Net interest income IB fees Service charges All other income Total Revenue ($B) 3 4 183 189 200 176 165 180 183 202 174 159 15 15 15 14 13 $377 $386 $424 $373 $346 $0 $100 $200 $300 $400 $500 4Q19 1Q20 2Q20 3Q20 4Q20 Commercial Corporate Business Banking Average Deposits ($B) Average Loans and Leases ($B) 45% 46% 51% 60% 65% 55% 54% 49% 40% 35% $379 $382 $494 $471 $478 $0 $100 $200 $300 $400 $500 4Q19 1Q20 2Q20 3Q20 4Q20 Noninterest-bearing Interest-bearing 2


 
SMART Intelligent Receivables Bringing AI to Receivables with award-winning solution eSignature Also on CashPro Mobile Leveraging Data and Intelligence Notifications For added visibility CashPro® Assistant Driving a fast, smart, secure experience Email Assist Intelligently casing service requests 22 Global Banking Digital Update 1 CashPro® App Checks Deposited CashPro® Users across commercial, corporate and business banking clients ~500K CashPro® App Payment Approvals Value $174B up 8% rolling 12 mos. CashPro® App Sign-ins +40% Rolling 12 mos. FAST Digital Wallet For Commercial Card Improving Connectivity and Access CashPro® App Expanding access and capabilities CashPro® API Supporting real-time access Digitizing KYC refreshes Faster and easier through CashPro Assistant Real Time Payments For U.S. payments Incoming receivables digitally matched with Intelligent Receivables Digital Wallet for Commercial Cards +18% 2 YoY 1 Metrics as of December 31, 2020 unless otherwise indicated. 2 As of November 2020. +114% Rolling 12 mos. SECURE Mobile Token Expanding access Confidently Doing Business Anytime, Anywhere Paperless Statements For commercial card Biometrics For CashPro Mobile Document Exchange Online and Mobile 19MM 2 In last 12 months Supporting, Advising and Investing in Our Clients’ Business Continuity, and Anytime, Anywhere with Digital Solutions that are:


 
Global Markets 23 • [ Bullets to come ] 1 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 2 Represents a non-GAAP financial measure. See note E on slide 31 and slide 34 for important presentation information. 3 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 31. For important presentation information, see slide 34. 4 See note F on slide 31 for the definition of VaR. • Net income of $0.8B increased $0.2B from 4Q19 — Excluding net DVA, net income of $0.8B increased 31% 2 • Revenue of $3.9B increased 14% from 4Q19; excluding net DVA, revenue increased 13% 2 — Driven by increases in sales and trading revenues, equity underwriting fees and card income • Excluding net DVA, sales and trading revenue of $3.1B increased 7% from 4Q19 2 — FICC revenue of $1.7B decreased 5%, as weaker trading performance in macro products and mortgages outweighed gains in credit 2 — Equities revenue of $1.3B increased 30%, driven by strong trading performance in cash and derivatives and increased client activity 2 • Noninterest expense increased 8% vs. 4Q19 driven by higher activity-based expenses for both card and trading • Average VaR was $81MM in 4Q20 4 driven by the inclusion of market volatility from the COVID-19 crisis in the look-back period Summary Income Statement ($MM) Total revenue, net of interest expense 1 $3,907 ($376) $482 Net DVA (56) 60 30 Total revenue (excl. net DVA) 1,2 3,963 (436) 452 Provision for credit losses 18 (3) 9 Net charge-offs 24 7 15 Reserve build/ (release) (6) (10) (6) Noninterest expense 2,820 (283) 205 Pretax income 1,069 (90) 268 Pretax, pre-provision income 3 1,087 (93) 277 Income tax expense 278 (23) 50 Net income $791 ($67) $218 Net income (excl. net DVA) 2 $834 ($112) $196 Selected Revenue Items ($MM) 1 Sales and trading revenue $3,007 $3,224 $2,769 Sales and trading revenue (excl. net DVA) 2 3,063 3,340 2,855 FICC (excl. net DVA) 2 1,742 2,126 1,835 Equities (excl. net DVA) 2 1,321 1,214 1,020 Global Markets IB fees 712 738 581 Key Indicators ($B) Average total assets $683.1 $681.0 $680.1 Average trading-related assets 476.6 485.3 489.3 Average 99% VaR ($MM) 4 81 109 35 Average loans and leases 74.1 72.3 73.0 Return on average allocated capital 9 % 9 % 7 % Allocated capital $36.0 $36.0 $35.0 Efficiency ratio 72 % 72 % 76 % Inc/(Dec) 4Q20 3Q20 4Q19 4Q20 3Q20 4Q19 4Q20 3Q20 4Q19


 
67% 33% U.S. / Canada International $442 $465 $490 $483 $40 $34 $35 $80 $0 $25 $50 $75 $100 $0 $200 $400 $600 2017 2018 2019 2020 Avg. trading-related assets Avg. VaR 9.1 8.4 8.4 9.7 4.2 4.9 4.5 5.4 $13.2 $13.3 $12.9 $15.2 $0 $2 $4 $6 $8 $10 $12 $14 $16 2017 2018 2019 2020 FICC Equities Global Markets Trends and Revenue Mix 24 Business Leadership 1 • CMBS Bank of the Year N • Derivatives House of the Year O • Equity Derivative House of the Year P • Derivatives and Interest Rate Derivatives House of the Year Q • #1 Global Research Firm R • #1 Global Fixed Income Research Team R • #1 Quality Leader for U.S. FICC Overall Trading Quality and #1 for U.S. FICC Overall Service Quality M • Quality Leader in Global Foreign Exchange Sales and Corporate FX Sales M • Share Leader in U.S. Fixed Income Market Share M • #1 Municipal Bonds Underwriter S Note: Amounts may not total due to rounding. 1 See slide 32 for business leadership sources. 2 Represents a non-GAAP financial measure. Reported sales and trading revenue was $15.0B, $12.7B, $13.2B and $12.8B for 2020, 2019, 2018 and 2017, respectively. Reported FICC sales and trading revenue was $9.6B, $8.2B, $8.3B and $8.7B for 2020, 2019, 2018 and 2017, respectively. Reported Equities sales and trading revenue was $5.4B, $4.5B, $4.9B and $4.1B for 2020, 2019, 2018 and 2017, respectively. See note E on slide 31 and slide 34 for important presentation information. 3 Macro includes currencies, interest rates and commodities products. 4 See note F on slide 31 for definition of VaR. 43% 57% Credit / Other Macro 2020 Total FICC S&T Revenue Mix (excl. net DVA) 2 2020 Global Markets Revenue Mix (excl. net DVA) 2 3 Total Sales and Trading Revenue (excl. net DVA) ($B) 2 Average Trading-Related Assets ($B) and VaR ($MM) 4


 
• Net loss of $425MM in 4Q20 vs. net income of $262MM in 4Q19 • Revenue declined, primarily due to higher client-driven ESG investment activity, resulting in higher partnership losses on these tax-advantaged investments, as well as lower equity investment income, lower gains on sales of debt securities and lower net interest income • Tax credit partnership losses from ESG investment activities were offset by tax credits; the Corporate tax rate for 4Q20 was 11% • For the full year, the Corporate tax rate was 5.8%; excluding the ESG investment activities the tax rate would have been 21% 1 All Other consists of asset and liability management (ALM) activities, equity investments, non-core mortgage loans and servicing activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass certain residential mortgages, debt securities, and interest rate and foreign currency risk management activities. Substantially all of the results of ALM activities are allocated to our business segments. 2 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 31. For important presentation information, see slide 34. 25 Summary Income Statement ($MM) Total revenue, net of interest expense ($1,393) ($458) ($894) Provision (benefit) for credit losses (25) (7) 54 Net charge-offs (29) (4) 2 Reserve build / (release) 4 (3) 52 Noninterest expense 306 (256) (9) Pretax income (loss) (1,674) (195) (939) Pretax, pre-provision income 2 (1,699) (202) (885) Income tax expense (benefit) (1,249) 525 (252) Net income (loss) ($425) ($720) ($687) Inc/(Dec) 3Q20 4Q194Q20 All Other 1


 
Appendix


 
Credit Card Days Past Due Trend 27 $0 $1,000 $2,000 $3,000 $4,000 $5,000 Ju n- 19 Ju l-1 9 A ug -1 9 Se p- 19 O ct -1 9 N ov -1 9 D ec -1 9 Ja n- 20 Fe b- 20 M ar -2 0 A pr -2 0 M ay -2 0 Ju n- 20 Ju l-2 0 A ug -2 0 Se p- 20 O ct -2 0 N ov -2 0 D ec -2 0 5-29 days 30-59 days 60-89 days 90+ days Credit Card Days Past Due ($MM) $0 $500 $1,000 $1,500 $2,000 $2,500 Ju n- 19 Se p- 19 D ec -1 9 M ar -2 0 Ju n- 20 Se p- 20 D ec -2 0 5-29 days ($MM) $0 $100 $200 $300 $400 $500 $600 $700 Ju n- 19 Se p- 19 D ec -1 9 M ar -2 0 Ju n- 20 Se p- 20 D ec -2 0 30-59 days ($MM) $0 $100 $200 $300 $400 $500 Ju n- 19 Se p- 19 D ec -1 9 M ar -2 0 Ju n- 20 Se p- 20 D ec -2 0 60-89 days ($MM) $0 $200 $400 $600 $800 $1,000 $1,200 Ju n- 19 Se p- 19 D ec -1 9 M ar -2 0 Ju n- 20 Se p- 20 D ec -2 0 90+ days ($MM) Trend • Credit card delinquencies declined in March through July, driven by loan deferrals and government stimulus • Beginning in August, we saw modest delinquency increases as deferrals expired • In 4Q20, we saw early stage delinquencies recede below pre-pandemic levels as expired deferrals progressed to 90+ days past due • The increase in later stage delinquencies is expected to lead to modestly higher card net charge-offs in 1Q21, that are expected to decline again in 2Q21 • As of 4Q20, the 5-29 day past due population was 31% lower than 4Q19


 
28 748 801 852 923 1,002 1,091438 450 442 422 409 646$1,186 $1,251 $1,294 $1,345 $1,410 $1,737 0.11% 0.14% 0.32% 0.67% 0.61% 0.06% 4Q15 4Q16 4Q17 4Q18 4Q19 4Q20 Interest-Bearing ($B) Noninterest-Bearing ($B) Interest-Bearing Rate Paid (%) $886 $908 $928 $935 $974 $935 3.63% 3.71% 4.04% 4.58% 4.25% 3.26% 4Q15 4Q16 4Q17 4Q18 4Q19 4Q20 Average Loans ($B) Loan Yield (%) $9.9 $10.5 $11.9 $12.7 $12.3 $10.4 2.14% 2.23% 2.42% 2.52% 2.35% 1.71% 4Q15 4Q16 4Q17 4Q18 4Q19 4Q20 Net Interest Income ($B) Net Interest Yield (%) $399 $431 $442 $441 $465 $653 $148 $126 $129 $130 $123 $322 2.48% 2.11% 2.48% 2.76% 2.48% 1.48% 4Q15 4Q16 4Q17 4Q18 4Q19 4Q20 Securities Cash Securities Yield (%) 0.25% 0.60% 1.33% 2.35% 1.79% 0.15% 2.18% 2.14% 2.37% 3.04% 1.79% 0.86% 4Q15 4Q16 4Q17 4Q18 4Q19 4Q20 1M LIBOR 10 Yr UST Net Interest Income, Net Interest Yield, Average Balances, and Rates Average Debt Securities and Cash Balances ($B) Average Deposits ($B) Average Loans ($B) Net Interest Income (FTE, $B) 1 Quarterly Average of 1M LIBOR and 10YR UST Rates Note: FTE stands for fully taxable-equivalent basis. 1 Represent non-GAAP financial measures. For important presentation information, see slide 34.


 
$983 $1,051 $999 $955 $928 $0 $200 $400 $600 $800 $1,000 $1,200 4Q19 1Q20 2Q20 3Q20 4Q20 Total Corporation ($B) Consumer Banking ($B) Global Banking ($B) End of Period Loans and Leases 1 29 YoY (6%) YoY (10%) GWIM ($B) YoY (6%) YoY +7% Note: Total Corporation also includes Global Markets and All Other. 1 Includes CARES Act PPP balances of $22.7B recorded in Consumer $13.4B, GWIM $0.7B and Global Banking $8.6B for 4Q20, balances of $24.7B recorded in Consumer $14.6B, GWIM $0.8B and Global Banking $9.4B for 3Q20 and balances of $24.4B recorded in Consumer $14.3B, GWIM $0.8B and Global Banking $9.4B for 2Q20. $317 $318 $325 $312 $300 $0 $50 $100 $150 $200 $250 $300 $350 4Q19 1Q20 2Q20 3Q20 4Q20 $379 $437 $390 $357 $340 $0 $100 $200 $300 $400 $500 4Q19 1Q20 2Q20 3Q20 4Q20 $177 $181 $184 $187 $189 $0 $50 $100 $150 $200 4Q19 1Q20 2Q20 3Q20 4Q20


 
Consumer Banking ($B) GWIM ($B) 30 Global Banking ($B) Total Corporation ($B) YoY +25% YoY +25% YoY +22% YoY +29% End of Period Deposits Bank of America Ranked #1 in U.S. Deposit Market Share 1 Note: Total Corporation also includes Global Markets and All Other. 1 Based on June 30, 2020 FDIC deposit data. $1,435 $1,583 $1,719 $1,703 $1,795 $0 $500 $1,000 $1,500 $2,000 4Q19 1Q20 2Q20 3Q20 4Q20 $731 $762 $854 $872 $913 $0 $200 $400 $600 $800 $1,000 4Q19 1Q20 2Q20 3Q20 4Q20 $263 $282 $292 $296 $322 $0 $50 $100 $150 $200 $250 $300 $350 4Q19 1Q20 2Q20 3Q20 4Q20 $383 $477 $501 $465 $494 $0 $100 $200 $300 $400 $500 $600 4Q19 1Q20 2Q20 3Q20 4Q20


 
31 A Reserve Build (or Release) is calculated by subtracting net charge-offs for the period from the provision for credit losses recognized in that period. The period-end allowance, or reserve, for credit losses reflects the beginning of the period allowance adjusted for net charge-offs recorded in that period plus the provision for credit losses recognized in that period. B Pretax, pre-provision income (PTPI) at the consolidated level is a non-GAAP financial measure calculated by adjusting consolidated pretax income to add back provision for credit losses. Similarly, PTPI at the segment level is a non-GAAP financial measure calculated by adjusting the segments’ pretax income to add back provision for credit losses. Management believes that PTPI (both at the consolidated and segment level) is a useful financial measure as it enables an assessment of the Company’s ability to generate earnings to cover credit losses through a credit cycle as well as provides an additional basis for comparing the Company's results of operations between periods by isolating the impact of provision for credit losses, which can vary significantly between periods. See reconciliation below. C Global Liquidity Sources (GLS) include cash and high-quality, liquid, unencumbered securities, inclusive of U.S. government securities, U.S. agency securities, U.S. agency MBS, and a select group of non-U.S. government and supranational securities, and other investment-grade securities, and are readily available to meet funding requirements as they arise. It does not include Federal Reserve Discount Window or Federal Home Loan Bank borrowing capacity. Transfers of liquidity among legal entities may be subject to certain regulatory and other restrictions. D The non-cash impairment charge related to the notice of termination of the merchant services joint venture reduced 3Q19 net income by $1.7B, which included an increase in noninterest expense and a reduction in pretax income of $2.1B and a reduction in income tax expense of $373MM. The impairment charge negatively impacted the Company’s 3Q19 efficiency ratio by 909 bps. E Revenue for all periods included net debit valuation adjustments (DVA) on derivatives, as well as amortization of own credit portion of purchase discount and realized DVA on structured liabilities. Net DVA losses were $56MM, $116MM and $86MM for 4Q20, 3Q20 and 4Q19, respectively, and $133MM, $222MM, $162MM and $428MM for 2020, 2019, 2018 and 2017, respectively. Net DVA losses included in FICC revenue were $52MM, $107MM and $81MM for 4Q20, 3Q20 and 4Q19, respectively and $130MM, $208MM, $142MM and $394MM for 2020, 2019, 2018 and 2017, respectively. Net DVA losses included in Equities revenue were $4MM, $9MM and $5MM for 4Q20, 3Q20 and 4Q19, respectively and $3MM, $14MM, $20MM and $34MM for 2020, 2019, 2018 and 2017, respectively. F VaR model uses historical simulation approach based on three years of historical data and an expected shortfall methodology equivalent to a 99% confidence level. Using a 95% confidence level, average VaR was $23MM, $22MM and $20MM for 4Q20, 3Q20 and 4Q19, respectively, and $23MM, $20MM, $19MM and $20MM for 2020, 2019, 2018 and 2017, respectively. Notes $ Millions Pretax Income (GAAP) Provision for Credit Losses (GAAP) Pretax, Pre- provision Income Pretax Income (GAAP) Provision for Credit Losses (GAAP) Pretax, Pre- provision Income Pretax Income (GAAP) Provision for Credit Losses (GAAP) Pretax, Pre- provision Income Consumer Banking $ 3,431 $ 4 $ 3,435 $ 2,718 $ 479 $ 3,197 $ 4,112 $ 934 $ 5,046 Global Wealth & Investment Management 1,108 8 1,116 992 24 1,016 1,371 19 1,390 Global Banking 2,298 48 2,346 1,270 883 2,153 2,765 58 2,823 Global Markets 1,069 18 1,087 1,159 21 1,180 801 9 810 All Other (1,674) (25) (1,699) (1,479) (18) (1,497) (735) (79) (814) Total Corporation $ 6,119 $ 53 $ 6,172 $ 4,546 $ 1,389 $ 5,935 $ 8,169 $ 941 $ 9,110 Total Corporation $ 18,995 $ 11,320 $ 30,315 $ 32,754 $ 3,590 $ 36,344 4Q20 3Q20 FY20 FY19 4Q19


 
32 Sources A Estimated retail consumer deposits based on June 30, 2020 FDIC deposit data. B FDIC, 3Q20. C Keynova 4Q20 Online Banker Scorecard; Javelin 2020 Online and Mobile Banking Scorecards. D Experian Autocount; Franchised Dealers; Largest percentage of 680+ Vantage 3.0 loan originations among key competitors as of October 2020. E Euromoney, July 2020. F Nerdwallet, 2020. G Investopedia, October 2020. H U.S.-based full-service wirehouse peers based on 3Q20 earnings releases. I Industry 3Q20 FDIC call reports. J AITE Group, 2020. K Professional Wealth Management, a Financial Times publication, 2020. L Euromoney, 2020. M Greenwich, 2019. N GlobalCapital US Securitization Awards, 2020. O Risk Awards, 2020. P GlobalCapital, 2020. Q IFR Awards, 2019. R Institutional Investor, 2019. S Refinitiv, 2020.


 
Forward-Looking Statements 33 Bank of America Corporation (the “Company”) and its management may make certain statements that constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipates,” “targets,” “expects,” “hopes,” “estimates,” “intends,” “plans,” “goals,” “believes,” “continue” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements represent the Company’s current expectations, plans or forecasts of its future results, revenues, provision for credit losses, expenses, efficiency ratio, capital measures, strategy, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Company’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any of these forward-looking statements. You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more fully discussed under Item 1A. Risk Factors of the Company’s 2019 Annual Report on Form 10-K and in any of the Company’s subsequent Securities and Exchange Commission filings: the Company’s potential judgments, claims, damages, penalties, fines and reputational damage resulting from pending or future litigation and regulatory and government actions, including as a result of our participation in and execution of government programs related to the Coronavirus Disease 2019 (COVID-19) pandemic; the possibility that the Company’s future liabilities may be in excess of its recorded liability and estimated range of possible loss for litigation, regulatory, and representations and warranties exposures; the possibility that the Company could face increased servicing, fraud, indemnity, contribution or other claims from one or more counterparties, including trustees, purchasers of loans, underwriters, issuers, monolines, private-label and other investors, or other parties involved in securitizations; the Company’s ability to resolve representations and warranties repurchase and related claims, including claims brought by investors or trustees seeking to avoid the statute of limitations for repurchase claims; the risks related to the discontinuation of the London Interbank Offered Rate and other reference rates, including increased expenses and litigation and the effectiveness of hedging strategies; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign debt, and related stresses on financial markets, currencies and trade, and the Company’s exposures to such risks, including direct, indirect and operational; the impact of U.S. and global interest rates, inflation, currency exchange rates, economic conditions, trade policies and tensions, including tariffs, and potential geopolitical instability; the impact of the interest rate environment on the Company’s business, financial condition and results of operations; the possibility that future credit losses may be higher than currently expected due to changes in economic assumptions, customer behavior, adverse developments with respect to U.S. or global economic conditions and other uncertainties; the Company’s ability to achieve its expense targets and expectations regarding revenue, net interest income, provision for credit losses, net charge-offs, effective tax rate, loan growth or other projections; adverse changes to the Company’s credit ratings from the major credit rating agencies; an inability to access capital markets or maintain deposits or borrowing costs; estimates of the fair value and other accounting values, subject to impairment assessments, of certain of the Company’s assets and liabilities; the estimated or actual impact of changes in accounting standards or assumptions in applying those standards; uncertainty regarding the content, timing and impact of regulatory capital and liquidity requirements; the impact of adverse changes to total loss-absorbing capacity requirements, stress capital buffer requirements and/or global systemically important bank surcharges; the potential impact of actions of the Board of Governors of the Federal Reserve System on the Company’s capital plans; the effect of regulations, other guidance or additional information on the impact from the Tax Cuts and Jobs Act; the impact of implementation and compliance with U.S. and international laws, regulations and regulatory interpretations, including, but not limited to, recovery and resolution planning requirements, Federal Deposit Insurance Corporation assessments, the Volcker Rule, fiduciary standards, derivatives regulations and the Coronavirus Aid, Relief, and Economic Security Act and any similar or related rules and regulations; a failure or disruption in or breach of the Company’s operational or security systems or infrastructure, or those of third parties, including as a result of cyber-attacks or campaigns; the impact on the Company’s business, financial condition and results of operations from the United Kingdom's exit from the European Union; the impact of any future federal government shutdown and uncertainty regarding the federal government’s debt limit or changes to the U.S. presidential administration and Congress; the emergence of widespread health emergencies or pandemics, including the magnitude and duration of the COVID-19 pandemic and its impact on the U.S. and/or global economy, financial market conditions and our business, results of operations and financial condition; the impact of natural disasters, military conflict, terrorism or other geopolitical events; and other matters. Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made.


 
• The information contained herein is preliminary and based on Company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying slides. Bank of America does not undertake an obligation to, and disclaims any duty to, update any of the information provided. • Effective January 1, 2020, the Company adopted the new current expected credit losses (CECL) accounting standard that measures the allowance based on management’s best estimate of lifetime expected credit losses inherent in the Company’s lending activities. Prior periods included in this presentation for 2019 reflect measurement of the allowance based on management’s estimate of probable incurred credit losses. • The Company may present certain metrics and ratios, including year-over-year comparisons of revenue, noninterest expense and pretax income, excluding certain items (e.g., DVA) that are in non-GAAP financial measures. The Company believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. For more information about the non-GAAP financial measures contained herein, please see the presentation of the most directly comparable financial measures calculated in accordance with GAAP and accompanying reconciliations in the earnings press release for the quarter ended December 31, 2020, and other earnings-related information available through the Bank of America Investor Relations website at: http://investor.bankofamerica.com. • The Corporation presents certain key financial and nonfinancial performance indicators that management uses when assessing consolidated and/or segment results. The Corporation believes this information is useful because it provides management with information about underlying operational performance and trends. KPIs are presented in 4Q20 Financial Results on slide 6 and on the Summary Income Statement for each segment. • The Company views net interest income and related ratios and analyses on a fully taxable-equivalent (FTE) basis, which when presented on a consolidated basis are non-GAAP financial measures. The Company believes managing the business with net interest income on an FTE basis provides investors with a more accurate picture of the interest margin for comparative purposes. The Company believes that the presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. The FTE adjustment was $113MM, $114MM, $128MM, $144MM and $145MM for 4Q20, 3Q20, 2Q20, 1Q20 and 4Q19, respectively. • The Company allocates capital to its business segments using a methodology that considers the effect of regulatory capital requirements in addition to internal risk-based capital models. The Company's internal risk-based capital models use a risk-adjusted methodology incorporating each segment's credit, market, interest rate, business and operational risk components. Allocated capital is reviewed periodically and refinements are made based on multiple considerations that include, but are not limited to, risk-weighted assets measured under Basel 3 Standardized and Advanced approaches, business segment exposures and risk profile, and strategic plans. As a result of this process, in the first quarter of 2020, the Company adjusted the amount of capital being allocated to its business segments. Important Presentation Information 34


 


 




baclogo20201.jpg


Supplemental Information
Fourth Quarter 2020

                










Current-period information is preliminary and based on company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying pages. Bank of America Corporation (the Corporation) does not undertake an obligation to, and disclaims any duty to, update any of the information provided. Any forward-looking statements in this information are subject to the forward-looking language contained in the Corporation’s reports filed with the SEC pursuant to the Securities Exchange Act of 1934, which are available at the SEC’s website (www.sec.gov) or at the Corporation’s website (www.bankofamerica.com). The Corporation’s future financial performance is subject to risks and uncertainties as described in its SEC filings.



Bank of America Corporation and Subsidiaries
Table of ContentsPage
 
Consumer Banking
Global Wealth & Investment Management
Global Banking
Global Markets
All Other
Current Expected Credit Losses Accounting Standard
Effective January 1, 2020, the Corporation adopted the new current expected credit losses (CECL) accounting standard that measures the allowance based on management’s best estimate of lifetime expected credit losses inherent in the Corporation’s lending activities. Prior periods presented for 2019 reflect measurement of the allowance based on management’s estimate of probable incurred credit losses.
Key Performance Indicators
The Corporation presents certain key financial and nonfinancial performance indicators that management uses when assessing consolidated and/or segment results. The Corporation believes this information is useful because it provides management with information about underlying operational performance and trends. Key performance indicators are presented in Consolidated Financial Highlights on page 2 and on the Key Indicators pages for each segment.
Business Segment Operations
The Corporation reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis. Additionally, the results for the total Corporation as presented on pages 11 - 13 are reported on an FTE basis.




Bank of America Corporation and Subsidiaries
Consolidated Financial Highlights
(In millions, except per share information)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Income statement
Net interest income$43,360 $48,891 $10,253 $10,129 $10,848 $12,130 $12,140 
Noninterest income42,168 42,353 9,846 10,207 11,478 10,637 10,209 
Total revenue, net of interest expense85,528 91,244 20,099 20,336 22,326 22,767 22,349 
Provision for credit losses11,320 3,590 53 1,389 5,117 4,761 941 
Noninterest expense55,213 54,900 13,927 14,401 13,410 13,475 13,239 
Income before income taxes18,995 32,754 6,119 4,546 3,799 4,531 8,169 
Pretax, pre-provision income (1)
30,315 36,344 6,172 5,935 8,916 9,292 9,110 
Income tax expense1,101 5,324 649 (335)266 521 1,175 
Net income 17,894 27,430 5,470 4,881 3,533 4,010 6,994 
Preferred stock dividends1,421 1,432 262 441 249 469 246 
Net income applicable to common shareholders16,473 25,998 5,208 4,440 3,284 3,541 6,748 
Diluted earnings per common share1.87 2.75 0.59 0.51 0.37 0.40 0.74 
Average diluted common shares issued and outstanding8,796.9 9,442.9 8,785.0 8,777.5 8,768.1 8,862.7 9,079.5 
Dividends paid per common share$0.72 $0.66 $0.18 $0.18 $0.18 $0.18 $0.18 
Performance ratios
Return on average assets0.67 %1.14 %0.78 %0.71 %0.53 %0.65 %1.13 %
Return on average common shareholders’ equity6.76 10.62 8.39 7.24 5.44 5.91 11.00 
Return on average shareholders’ equity6.69 10.24 8.03 7.26 5.34 6.10 10.40 
Return on average tangible common shareholders’ equity (2)
9.48 14.86 11.73 10.16 7.63 8.32 15.43 
Return on average tangible shareholders’ equity (2)
9.07 13.85 10.84 9.84 7.23 8.29 14.09 
Efficiency ratio 64.55 60.17 69.29 70.81 60.06 59.19 59.24 
At period end
Book value per share of common stock$28.72 $27.32 $28.72 $28.33 $27.96 $27.84 $27.32 
Tangible book value per share of common stock (2)
20.60 19.41 20.60 20.23 19.90 19.79 19.41 
Market capitalization262,206 311,209 262,206 208,656 205,772 184,181 311,209 
Number of financial centers - U.S.4,312 4,300 4,312 4,309 4,298 4,297 4,300 
Number of branded ATMs - U.S.16,904 16,788 16,904 16,962 16,862 16,855 16,788 
Headcount212,505 208,131 212,505 211,225 212,796 208,931 208,131 
(1)    Pretax, pre-provision income (PTPI) is a non-GAAP financial measure calculated by adjusting pretax income to add back provision for credit losses. Management believes that PTPI is a useful financial measure because it enables an assessment of the Corporation's ability to generate earnings to cover credit losses through a credit cycle.
(2)    Tangible equity ratios and tangible book value per share of common stock are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. Tangible book value per share provides additional useful information about the level of tangible assets in relation to outstanding shares of common stock. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on page 34.)


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
2


Bank of America Corporation and Subsidiaries
Consolidated Statement of Income
(In millions, except per share information)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Net interest income
Interest income$51,585 $71,236 $11,461 $11,486 $12,540 $16,098 $16,926 
Interest expense8,225 22,345 1,208 1,357 1,692 3,968 4,786 
Net interest income43,360 48,891 10,253 10,129 10,848 12,130 12,140 
Noninterest income
Fees and commissions34,551 33,015 9,061 8,777 8,392 8,321 8,520 
Market making and similar activities8,355 9,034 1,372 1,689 2,487 2,807 1,767 
Other income (loss)(738)304 (587)(259)599 (491)(78)
Total noninterest income42,168 42,353 9,846 10,207 11,478 10,637 10,209 
Total revenue, net of interest expense85,528 91,244 20,099 20,336 22,326 22,767 22,349 
Provision for credit losses11,320 3,590 53 1,389 5,117 4,761 941 
Noninterest expense
Compensation and benefits32,725 31,977 8,190 8,200 7,994 8,341 7,977 
Occupancy and equipment7,141 6,588 1,839 1,798 1,802 1,702 1,680 
Information processing and communications5,222 4,646 1,415 1,333 1,265 1,209 1,162 
Product delivery and transaction related3,433 2,762 915 930 811 777 695 
Marketing1,701 1,934 463 308 492 438 524 
Professional fees1,694 1,597 488 450 381 375 442 
Other general operating3,297 5,396 617 1,382 665 633 759 
Total noninterest expense55,213 54,900 13,927 14,401 13,410 13,475 13,239 
Income before income taxes18,995 32,754 6,119 4,546 3,799 4,531 8,169 
Income tax expense1,101 5,324 649 (335)266 521 1,175 
Net income$17,894 $27,430 $5,470 $4,881 $3,533 $4,010 $6,994 
Preferred stock dividends1,421 1,432 262 441 249 469 246 
Net income applicable to common shareholders$16,473 $25,998 $5,208 $4,440 $3,284 $3,541 $6,748 
Per common share information
Earnings$1.88 $2.77 $0.60 $0.51 $0.38 $0.40 $0.75 
Diluted earnings1.87 2.75 0.59 0.51 0.37 0.40 0.74 
Average common shares issued and outstanding8,753.2 9,390.5 8,724.9 8,732.9 8,739.9 8,815.6 9,017.1 
Average diluted common shares issued and outstanding8,796.9 9,442.9 8,785.0 8,777.5 8,768.1 8,862.7 9,079.5 

Consolidated Statement of Comprehensive Income
(Dollars in millions)
Year Ended December 31Fourth Quarter 2020Third Quarter 2020Second Quarter 2020First Quarter 2020Fourth Quarter 2019
20202019
Net income $17,894 $27,430 $5,470 $4,881 $3,533 $4,010 $6,994 
Other comprehensive income (loss), net-of-tax:
Net change in debt securities4,799 5,875 5 101 (102)4,795 (356)
Net change in debit valuation adjustments(498)(963)(493)(58)(1,293)1,346 (691)
Net change in derivatives826 616 18 76 315 417 (35)
Employee benefit plan adjustments(98)136 (242)44 57 43 53 
Net change in foreign currency translation adjustments(52)(86)34 21 (19)(88)13 
Other comprehensive income (loss)4,977 5,578 (678)184 (1,042)6,513 (1,016)
Comprehensive income$22,871 $33,008 $4,792 $5,065 $2,491 $10,523 $5,978 


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
3


Bank of America Corporation and Subsidiaries
Net Interest Income and Noninterest Income
(Dollars in millions) 
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Net interest income
Interest income
Loans and leases$34,029 $43,086 $7,603 $7,894 $8,569 $9,963 $10,365 
Debt securities9,790 11,806 2,377 2,130 2,440 2,843 2,841 
Federal funds sold and securities borrowed or purchased under agreements to resell
903 4,843 3 55 26 819 1,097 
Trading account assets4,128 5,196 925 948 1,008 1,247 1,234 
Other interest income2,735 6,305 553 459 497 1,226 1,389 
Total interest income51,585 71,236 11,461 11,486 12,540 16,098 16,926 
Interest expense
Deposits1,943 7,188 159 227 373 1,184 1,548 
Short-term borrowings987 7,208 (37)(24)(72)1,120 1,483 
Trading account liabilities974 1,249 210 212 223 329 282 
Long-term debt4,321 6,700 876 942 1,168 1,335 1,473 
Total interest expense8,225 22,345 1,208 1,357 1,692 3,968 4,786 
Net interest income$43,360 $48,891 $10,253 $10,129 $10,848 $12,130 $12,140 
Noninterest income
Fees and commissions
Card income
Interchange fees (1)
$3,954 $3,834 $1,160 $1,172 $830 $792 $1,007 
Other card income1,702 1,963 407 396 419 480 504 
Total card income5,656 5,797 1,567 1,568 1,249 1,272 1,511 
Service charges
Deposit-related fees5,991 6,588 1,550 1,515 1,299 1,627 1,680 
Lending-related fees1,150 1,086 309 302 263 276 277 
Total service charges7,141 7,674 1,859 1,817 1,562 1,903 1,957 
Investment and brokerage services
Asset management fees10,708 10,241 2,803 2,740 2,483 2,682 2,650 
Brokerage fees3,866 3,661 968 883 939 1,076 928 
Total investment and brokerage services
14,574 13,902 3,771 3,623 3,422 3,758 3,578 
Investment banking fees
Underwriting income4,698 2,998 1,088 1,239 1,523 848 800 
Syndication fees861 1,184 227 133 230 271 297 
Financial advisory services1,621 1,460 549 397 406 269 377 
Total investment banking fees7,180 5,642 1,864 1,769 2,159 1,388 1,474 
Total fees and commissions34,551 33,015 9,061 8,777 8,392 8,321 8,520 
Market making and similar activities8,355 9,034 1,372 1,689 2,487 2,807 1,767 
Other income (loss)(738)304 (587)(259)599 (491)(78)
Total noninterest income$42,168 $42,353 $9,846 $10,207 $11,478 $10,637 $10,209 
(1)Gross interchange fees were $9.2 billion and $10.0 billion and are presented net of $5.5 billion and $6.2 billion of expenses for rewards and partner payments as well as certain other card costs for the years ended December 31, 2020 and 2019, respectively. Gross interchange fees were $2.5 billion, $2.4 billion, $2.0 billion, $2.3 billion and $2.6 billion and are presented net of $1.5 billion, $1.4 billion, $1.2 billion, $1.5 billion and $1.6 billion of expenses for rewards and partner payments as well as certain other card costs for the fourth, third, second and first quarters of 2020 and the fourth quarter of 2019, respectively.
    

Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
4


Bank of America Corporation and Subsidiaries
Consolidated Balance Sheet
(Dollars in millions)
December 31
2020
September 30
2020
December 31
2019
Assets
Cash and due from banks$36,430 $32,922 $30,152 
Interest-bearing deposits with the Federal Reserve, non-U.S. central banks and other banks344,033 268,084 131,408 
Cash and cash equivalents380,463 301,006 161,560 
Time deposits placed and other short-term investments6,546 5,088 7,107 
Federal funds sold and securities borrowed or purchased under agreements to resell304,058 326,745 274,597 
Trading account assets198,854 255,500 229,826 
Derivative assets47,179 44,297 40,485 
Debt securities:  
Carried at fair value246,601 245,997 256,467 
Held-to-maturity, at cost438,249 338,400 215,730 
Total debt securities684,850 584,397 472,197 
Loans and leases927,861 955,172 983,426 
Allowance for loan and lease losses(18,802)(19,596)(9,416)
Loans and leases, net of allowance909,059 935,576 974,010 
Premises and equipment, net11,000 10,902 10,561 
Goodwill68,951 68,951 68,951 
Loans held-for-sale9,243 4,434 9,158 
Customer and other receivables64,221 61,684 55,937 
Other assets135,203 139,872 129,690 
Total assets$2,819,627 $2,738,452 $2,434,079 
Liabilities
Deposits in U.S. offices:
Noninterest-bearing$650,674 $616,925 $403,305 
Interest-bearing1,038,341 996,804 940,731 
Deposits in non-U.S. offices:
Noninterest-bearing17,698 15,158 13,719 
Interest-bearing88,767 73,993 77,048 
Total deposits1,795,480 1,702,880 1,434,803 
Federal funds purchased and securities loaned or sold under agreements to repurchase170,323 190,769 165,109 
Trading account liabilities71,320 84,681 83,270 
Derivative liabilities45,526 41,728 38,229 
Short-term borrowings19,321 17,861 24,204 
Accrued expenses and other liabilities181,799 175,960 182,798 
Long-term debt262,934 255,723 240,856 
Total liabilities2,546,703 2,469,602 2,169,269 
Shareholders’ equity
Preferred stock, $0.01 par value; authorized – 100,000,000 shares; issued and outstanding – 3,931,440, 3,887,440 and 3,887,440 shares
24,510 23,427 23,401 
Common stock and additional paid-in capital, $0.01 par value; authorized – 12,800,000,000 shares; issued and outstanding – 8,650,814,105, 8,661,522,562 and 8,836,148,954 shares
85,982 85,954 91,723 
Retained earnings164,088 160,447 156,319 
Accumulated other comprehensive income (loss)(1,656)(978)(6,633)
Total shareholders’ equity272,924 268,850 264,810 
Total liabilities and shareholders’ equity$2,819,627 $2,738,452 $2,434,079 
Assets of consolidated variable interest entities included in total assets above (isolated to settle the liabilities of the variable interest entities)
Trading account assets$5,225 $4,492 $5,811 
Loans and leases23,636 24,094 38,837 
Allowance for loan and lease losses(1,693)(1,812)(807)
Loans and leases, net of allowance21,943 22,282 38,030 
All other assets1,387 191 540 
Total assets of consolidated variable interest entities$28,555 $26,965 $44,381 
Liabilities of consolidated variable interest entities included in total liabilities above
Short-term borrowings$454 $739 $2,175 
Long-term debt7,053 5,742 8,718 
All other liabilities16 19 22 
Total liabilities of consolidated variable interest entities$7,523 $6,500 $10,915 


Certain prior-period amounts have been reclassified to conform to current-period presentation.



Current-period information is preliminary and based on company data available at the time of the presentation.
5


Bank of America Corporation and Subsidiaries
Capital Management
(Dollars in millions)
December 31
2020
September 30
2020
December 31
2019
Risk-based capital metrics (1):
Standardized Approach
Common equity tier 1 capital$176,682 $173,213 $166,760 
Tier 1 capital200,118 196,637 188,492 
Total capital237,964 235,446 221,230 
Risk-weighted assets1,480,439 1,459,993 1,493,460 
Common equity tier 1 capital ratio11.9 %11.9 %11.2 %
Tier 1 capital ratio13.5 13.5 12.6 
Total capital ratio16.1 16.1 14.8 
Advanced Approaches
Common equity tier 1 capital$176,682 $173,213 $166,760 
Tier 1 capital200,118 196,637 188,492 
Total capital227,718 224,541 213,098 
Risk-weighted assets1,371,548 1,364,259 1,446,529 
Common equity tier 1 capital ratio12.9 %12.7 %11.5 %
Tier 1 capital ratio14.6 14.4 13.0 
Total capital ratio16.6 16.5 14.7 
Leverage-based metrics (1):
Adjusted average assets$2,718,824 $2,666,645 $2,374,185 
Tier 1 leverage ratio7.4 %7.4 %7.9 %
Supplementary leverage exposure$2,785,561 $2,866,899 $2,945,636 
Supplementary leverage ratio7.2 %6.9 %6.4 %
Tangible equity ratio (2)
7.4 7.4 8.2 
Tangible common equity ratio (2)
6.5 6.6 7.3 
(1)Regulatory capital ratios at December 31, 2020 are preliminary. We report regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy. Supplementary leverage exposure at December 31, 2020 and September 30, 2020 excludes U.S. Treasury securities and deposits at Federal Reserve Banks.
(2)Tangible equity ratio equals period-end tangible shareholders’ equity divided by period-end tangible assets. Tangible common equity ratio equals period-end tangible common shareholders’ equity divided by period-end tangible assets. Tangible shareholders’ equity and tangible assets are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. (See Exhibit A: Non-GAAP Reconciliations - Reconciliation to GAAP Financial Measures on page 34.)


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
6


Bank of America Corporation and Subsidiaries
Capital Composition under Basel 3
(Dollars in millions)
December 31
2020
September 30
2020
December 31
2019
Total common shareholders' equity$248,414 $245,423 $241,409 
CECL transitional amount (1)
4,213 4,411 — 
Goodwill, net of related deferred tax liabilities(68,565)(68,569)(68,570)
Deferred tax assets arising from net operating loss and tax credit carryforwards(5,751)(5,853)(5,193)
Intangibles, other than mortgage servicing rights and goodwill, net of related deferred tax liabilities(1,617)(1,656)(1,328)
Defined benefit pension plan net assets(1,164)(1,056)(1,003)
Cumulative unrealized net (gain) loss related to changes in fair value of financial liabilities attributable to own creditworthiness, net-of-tax1,753 1,245 1,278 
Other(601)(732)167 
Common equity tier 1 capital176,682 173,213 166,760 
Qualifying preferred stock, net of issuance cost23,437 23,426 22,329 
Other(1)(2)(597)
Tier 1 capital200,118 196,637 188,492 
Tier 2 capital instruments22,219 22,571 22,538 
Qualifying allowance for credit losses (2)
15,649 16,243 10,229 
Other(22)(5)(29)
Total capital under the Standardized approach237,964 235,446 221,230 
Adjustment in qualifying allowance for credit losses under the Advanced approaches (2)
(10,246)(10,905)(8,132)
Total capital under the Advanced approaches$227,718 $224,541 $213,098 
(1)The CECL transitional amount includes the impact of the Corporation's adoption of the new CECL accounting standard on January 1, 2020 and 25 percent of the increase in reserves from January 1, 2020 through December 31, 2020.
(2)The balance at December 31, 2020 and September 30, 2020 includes the impact of transition provisions related to the new CECL accounting standard.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
7


Bank of America Corporation and Subsidiaries
Quarterly Average Balances and Interest Rates – Fully Taxable-equivalent Basis
(Dollars in millions)
 Fourth Quarter 2020Third Quarter 2020Fourth Quarter 2019
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Earning assets
Interest-bearing deposits with the Federal Reserve, non-U.S. central banks and other banks
$321,612 $48 0.06 %$245,682 $10 0.02 %$123,000 $369 1.19 %
Time deposits placed and other short-term investments8,154 (2)(0.09)7,686 (4)(0.25)9,574 40 1.67 
Federal funds sold and securities borrowed or purchased under agreements to resell
264,048 3 — 384,221 55 0.06 293,819 1,097 1.48 
Trading account assets145,319 938 2.57 146,972 960 2.60 147,210 1,253 3.38 
Debt securities653,189 2,391 1.48 533,261 2,147 1.63 464,884 2,866 2.48 
Loans and leases (2):
   
Residential mortgage 228,069 1,660 2.91 237,414 1,811 3.05 231,849 1,953 3.37 
Home equity35,789 277 3.07 37,897 284 2.99 41,230 462 4.45 
Credit card78,210 2,069 10.53 81,309 2,086 10.20 94,951 2,544 10.63 
Direct/Indirect and other consumer90,424 583 2.57 89,559 593 2.63 90,924 786 3.43 
Total consumer432,492 4,589 4.23 446,179 4,774 4.26 458,954 5,745 4.98 
U.S. commercial327,650 2,111 2.56 343,533 2,165 2.51 326,945 3,069 3.73 
Non-U.S. commercial95,739 427 1.77 102,938 465 1.80 104,787 799 3.03 
Commercial real estate61,540 384 2.48 63,262 393 2.47 63,324 632 3.96 
Commercial lease financing17,377 132 3.03 18,106 138 3.04 19,976 168 3.37 
Total commercial502,306 3,054 2.42 527,839 3,161 2.38 515,032 4,668 3.60 
Total loans and leases 934,798 7,643 3.26 974,018 7,935 3.25 973,986 10,413 4.25 
Other earning assets89,033 553 2.47 83,086 497 2.39 74,008 1,033 5.53 
Total earning assets2,416,153 11,574 1.91 2,374,926 11,600 1.95 2,086,481 17,071 3.25 
Cash and due from banks35,524 32,714  27,398 
Other assets, less allowance for loan and lease losses
340,197 332,044   336,126 
Total assets$2,791,874 $2,739,684   $2,450,005 
Interest-bearing liabilities
U.S. interest-bearing deposits:
Savings$63,600 $2 0.01 %$61,228 $1 0.01 %$50,287 $1 0.01 %
Demand and money market deposit accounts854,723 79 0.04 842,987 93 0.04 754,517 914 0.48 
Consumer CDs and IRAs41,049 47 0.45 45,921 84 0.73 53,183 156 1.16 
Negotiable CDs, public funds and other deposits
52,624 27 0.21 57,499 31 0.21 67,603 278 1.63 
Total U.S. interest-bearing deposits1,011,996 155 0.06 1,007,635 209 0.08 925,590 1,349 0.58 
Non-U.S. interest-bearing deposits:   
Banks located in non-U.S. countries1,092 1 0.26 1,108 — 0.08 1,615 4 1.09 
Governments and official institutions214 — — 177 — — 180 — 0.01 
Time, savings and other77,552 3 0.02 74,200 18 0.10 74,129 195 1.04 
Total non-U.S. interest-bearing deposits78,858 4 0.02 75,485 18 0.09 75,924 199 1.04 
Total interest-bearing deposits1,090,854 159 0.06 1,083,120 227 0.08 1,001,514 1,548 0.61 
Federal funds purchased, securities loaned or sold under agreements to repurchase, short-term borrowings and other interest-bearing liabilities
287,459 (37)(0.05)286,582 (24)(0.03)282,022 1,483 2.09 
Trading account liabilities37,061 210 2.24 39,689 212 2.13 43,449 282 2.57 
Long-term debt225,423 876 1.54 224,254 942 1.67 206,026 1,473 2.85 
Total interest-bearing liabilities1,640,797 1,208 0.29 1,633,645 1,357 0.33 1,533,011 4,786 1.24 
Noninterest-bearing sources:   
Noninterest-bearing deposits646,285 612,368   408,925 
Other liabilities (3)
233,772 226,348   241,169 
Shareholders’ equity271,020 267,323   266,900 
Total liabilities and shareholders’ equity$2,791,874 $2,739,684   $2,450,005 
Net interest spread1.62 %  1.62 %2.01 %
Impact of noninterest-bearing sources0.09   0.10 0.34 
Net interest income/yield on earning assets (4)
$10,366 1.71 % $10,243 1.72 %$12,285 2.35 %
(1)Includes the impact of interest rate risk management contracts.
(2)Nonperforming loans are included in the respective average loan balances. Income on these nonperforming loans is generally recognized on a cost recovery basis.
(3)Includes $31.8 billion, $34.2 billion and $37.2 billion of structured notes and liabilities for the fourth and third quarters of 2020 and the fourth quarter of 2019, respectively.
(4)Net interest income includes FTE adjustments of $113 million, $114 million and $145 million for the fourth and third quarters of 2020 and the fourth quarter of 2019, respectively.


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
8


Bank of America Corporation and Subsidiaries
Debt Securities
(Dollars in millions)
 December 31, 2020
 Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
Available-for-sale debt securities
Mortgage-backed securities:
Agency$59,518 $2,370 $(39)$61,849 
Agency-collateralized mortgage obligations5,112 161 (13)5,260 
Commercial15,470 1,025 (4)16,491 
Non-agency residential899 127 (17)1,009 
Total mortgage-backed securities80,999 3,683 (73)84,609 
U.S. Treasury and agency securities114,157 2,236 (13)116,380 
Non-U.S. securities14,009 15 (7)14,017 
Other taxable securities, substantially all asset-backed securities2,656 61 (6)2,711 
Total taxable securities211,821 5,995 (99)217,717 
Tax-exempt securities16,417 389 (32)16,774 
Total available-for-sale debt securities228,238 6,384 (131)234,491 
Other debt securities carried at fair value (1)
11,720 429 (39)12,110 
Total debt securities carried at fair value239,958 6,813 (170)246,601 
Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities438,279 10,095 (194)448,180 
Total debt securities$678,237 $16,908 $(364)$694,781 
 September 30, 2020
Available-for-sale debt securities
Mortgage-backed securities:   
Agency$67,566 $2,349 $(51)$69,864 
Agency-collateralized mortgage obligations5,663 189 (15)5,837 
Commercial15,190 1,017 (1)16,206 
Non-agency residential1,167 146 (30)1,283 
Total mortgage-backed securities89,586 3,701 (97)93,190 
U.S. Treasury and agency securities100,508 2,377 (7)102,878 
Non-U.S. securities16,333 34 (13)16,354 
Other taxable securities, substantially all asset-backed securities3,628 58 (10)3,676 
Total taxable securities210,055 6,170 (127)216,098 
Tax-exempt securities17,299 340 (45)17,594 
Total available-for-sale debt securities227,354 6,510 (172)233,692 
Other debt securities carried at fair value (1)
11,982 399 (76)12,305 
Total debt securities carried at fair value239,336 6,909 (248)245,997 
Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities338,418 9,727 (228)347,917 
Total debt securities$577,754 $16,636 $(476)$593,914 
(1)    Primarily includes non-U.S. securities used to satisfy certain international regulatory requirements.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
9


Bank of America Corporation and Subsidiaries
Supplemental Financial Data
(Dollars in millions)
Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
FTE basis data (1)
Net interest income$43,859 $49,486 $10,366 $10,243 $10,976 $12,274 $12,285 
Total revenue, net of interest expense 86,027 91,839 20,212 20,450 22,454 22,911 22,494 
Net interest yield1.90 %2.43 %1.71 %1.72 %1.87 %2.33 %2.35 %
Efficiency ratio 64.18 59.78 68.90 70.42 59.72 58.82 58.85 
(1)FTE basis is a non-GAAP financial measure. FTE basis is a performance measure used by management in operating the business that management believes provides investors with a more accurate picture of the interest margin for comparative purposes. The Corporation believes that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. Net interest income includes FTE adjustments of $499 million and $595 million for the years ended December 31, 2020 and 2019, and $113 million, $114 million, $128 million, $144 million and $145 million for the fourth, third, second and first quarters of 2020 and the fourth quarter of 2019, respectively.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
10


Bank of America Corporation and Subsidiaries
Quarterly Results by Business Segment and All Other
(Dollars in millions)
 Fourth Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$10,366 $5,955 $1,282 $2,010 $1,088 $31 
Noninterest income
Fees and commissions:
Card income1,567 1,290 22 166 89 — 
Service charges1,859 879 19 858 97 6 
Investment and brokerage services3,771 69 3,189 30 487 (4)
Investment banking fees1,864 — 99 1,098 712 (45)
Total fees and commissions9,061 2,238 3,329 2,152 1,385 (43)
Market making and similar activities1,372 — 10 15 1,413 (66)
Other income (loss)
(587)49 56 602 21 (1,315)
Total noninterest income (loss)9,846 2,287 3,395 2,769 2,819 (1,424)
Total revenue, net of interest expense 20,212 8,242 4,677 4,779 3,907 (1,393)
Provision for credit losses53 4 8 48 18 (25)
Noninterest expense13,927 4,807 3,561 2,433 2,820 306 
Income (loss) before income taxes6,232 3,431 1,108 2,298 1,069 (1,674)
Income tax expense (benefit)762 841 272 620 278 (1,249)
Net income (loss)$5,470 $2,590 $836 $1,678 $791 $(425)
Average
Total loans and leases$934,798 $305,146 $187,167 $346,323 $74,133 $22,029 
Total assets (1)
2,791,874 960,376 348,693 566,845 683,146 232,814 
Total deposits1,737,139 885,210 305,870 478,269 54,539 13,251 
Quarter end
Total loans and leases$927,861 $299,934 $188,562 $339,649 $78,415 $21,301 
Total assets (1)
2,819,627 988,580 369,736 580,561 616,609 264,141 
Total deposits1,795,480 912,652 322,157 493,748 53,925 12,998 
 Third Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$10,243 $5,890 $1,237 $2,028 $1,108 $(20)
Noninterest income
Fees and commissions:
Card income1,568 1,220 21 156 170 1 
Service charges1,817 837 17 846 108 9 
Investment and brokerage services3,623 68 3,105 14 439 (3)
Investment banking fees1,769 — 93 970 738 (32)
Total fees and commissions8,777 2,125 3,236 1,986 1,455 (25)
Market making and similar activities1,689 — 14 16 1,725 (66)
Other income (loss)(259)24 59 487 (5)(824)
Total noninterest income (loss)10,207 2,149 3,309 2,489 3,175 (915)
Total revenue, net of interest expense20,450 8,039 4,546 4,517 4,283 (935)
Provision for credit losses1,389 479 24 883 21 (18)
Noninterest expense14,401 4,842 3,530 2,364 3,103 562 
Income (loss) before income taxes4,660 2,718 992 1,270 1,159 (1,479)
Income tax expense (benefit)(221)666 243 343 301 (1,774)
Net income$4,881 $2,052 $749 $927 $858 $295 
Average
Total loans and leases$974,018 $318,751 $185,587 $373,118 $72,319 $24,243 
Total assets (1)
2,739,684 936,112 333,794 557,889 680,983 230,906 
Total deposits1,695,488 860,999 291,845 471,288 56,475 14,881 
Quarter end
Total loans and leases$955,172 $312,447 $187,211 $356,919 $75,475 $23,120 
Total assets (1)
2,738,452 947,513 337,576 553,776 676,242 223,345 
Total deposits1,702,880 872,022 295,893 465,399 56,727 12,839 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
11


Bank of America Corporation and Subsidiaries
Quarterly Results by Business Segment and All Other (continued)
(Dollars in millions)
 Fourth Quarter 2019
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$12,285 $6,905 $1,587 $2,559 $1,135 $99 
Noninterest income
Fees and commissions:
Card income1,511 1,330 29 133 19 — 
Service charges1,957 1,056 18 790 87 6 
Investment and brokerage services3,578 70 3,065 8 442 (7)
Investment banking fees1,474 — 106 809 581 (22)
Total fees and commissions8,520 2,456 3,218 1,740 1,129 (23)
Market making and similar activities1,767 1 23 44 1,441 258 
Other income (loss)(78)152 85 798 (280)(833)
Total noninterest income (loss)10,209 2,609 3,326 2,582 2,290 (598)
Total revenue, net of interest expense22,494 9,514 4,913 5,141 3,425 (499)
Provision for credit losses941 934 19 58 9 (79)
Noninterest expense13,239 4,468 3,523 2,318 2,615 315 
Income (loss) before income taxes8,314 4,112 1,371 2,765 801 (735)
Income tax expense (benefit)1,320 1,007 336 746 228 (997)
Net income$6,994 $3,105 $1,035 $2,019 $573 $262 
Average
Total loans and leases$973,986 $311,008 $174,374 $377,359 $73,044 $38,201 
Total assets (1)
2,450,005 792,190 291,723 459,444 680,071 226,577 
Total deposits1,410,439 719,668 255,912 378,510 32,866 23,483 
Quarter end
Total loans and leases$983,426 $317,409 $176,600 $379,268 $72,993 $37,156 
Total assets (1)
2,434,079 804,093 299,770 464,032 641,809 224,375 
Total deposits1,434,803 730,745 263,113 383,180 34,676 23,089 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
12


Bank of America Corporation and Subsidiaries
Annual Results by Business Segment and All Other
(Dollars in millions) 
 Year Ended December 31, 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$43,859 $24,698 $5,468 $9,013 $4,646 $34 
Noninterest income
Fees and commissions:
Card income5,656 4,673 78 513 391 1 
Service charges7,141 3,417 67 3,238 387 32 
Investment and brokerage services14,574 273 12,270 74 1,973 (16)
Investment banking fees7,180 — 391 4,010 2,991 (212)
Total fees and commissions34,551 8,363 12,806 7,835 5,742 (195)
Market making and similar activities8,355 2 63 103 8,471 (284)
Other income (loss)(738)199 247 2,036 (93)(3,127)
Total noninterest income (loss)42,168 8,564 13,116 9,974 14,120 (3,606)
Total revenue, net of interest expense86,027 33,262 18,584 18,987 18,766 (3,572)
Provision for credit losses11,320 5,765 357 4,897 251 50 
Noninterest expense55,213 18,878 14,154 9,337 11,422 1,422 
Income (loss) before income taxes19,494 8,619 4,073 4,753 7,093 (5,044)
Income tax expense (benefit)1,600 2,112 998 1,283 1,844 (4,637)
Net income (loss)$17,894 $6,507 $3,075 $3,470 $5,249 $(407)
Average
Total loans and leases$982,467 $315,580 $183,402 $382,264 $73,062 $28,159 
Total assets (1)
2,683,122 898,606 328,384 542,302 685,047 228,783 
Total deposits1,632,998 823,666 287,123 456,562 47,400 18,247 
Period end
Total loans and leases $927,861 $299,934 $188,562 $339,649 $78,415 $21,301 
Total assets (1)
2,819,627 988,580 369,736 580,561 616,609 264,141 
Total deposits1,795,480 912,652 322,157 493,748 53,925 12,998 
 Year Ended December 31, 2019
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$49,486 $28,158 $6,504 $10,675 $3,915 $234 
Noninterest income
Fees and commissions:
Card income5,797 5,084 101 532 80 — 
Service charges7,674 4,218 68 3,015 348 25 
Investment and brokerage services13,902 293 11,870 34 1,738 (33)
Investment banking fees5,642 — 401 3,137 2,288 (184)
Total fees and commissions33,015 9,595 12,440 6,718 4,454 (192)
Market making and similar activities9,034 6 113 235 7,065 1,615 
Other income (loss)304 828 481 2,855 180 (4,040)
Total noninterest income (loss)42,353 10,429 13,034 9,808 11,699 (2,617)
Total revenue, net of interest expense91,839 38,587 19,538 20,483 15,614 (2,383)
Provision for credit losses3,590 3,772 82 414 (9)(669)
Noninterest expense54,900 17,646 13,825 9,011 10,728 3,690 
Income (loss) before income taxes33,349 17,169 5,631 11,058 4,895 (5,404)
Income tax expense (benefit)5,919 4,207 1,380 2,985 1,395 (4,048)
Net income (loss)$27,430 $12,962 $4,251 $8,073 $3,500 $(1,356)
Average
Total loans and leases$958,416 $300,933 $168,910 $374,304 $71,334 $42,935 
Total assets (1)
2,405,830 780,742 292,016 443,083 679,300 210,689 
Total deposits1,380,326 708,340 256,516 362,731 31,380 21,359 
Period end
Total loans and leases$983,426 $317,409 $176,600 $379,268 $72,993 $37,156 
Total assets (1)
2,434,079 804,093 299,770 464,032 641,809 224,375 
Total deposits1,434,803 730,745 263,113 383,180 34,676 23,089 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
13


Bank of America Corporation and Subsidiaries
Consumer Banking Segment Results
(Dollars in millions)
Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
20202019
Net interest income$24,698 $28,158 $5,955 $5,890 $5,991 $6,862 $6,905 
Noninterest income:
Card income4,673 5,084 1,290 1,220 1,053 1,110 1,330 
Service charges3,417 4,218 879 837 706 995 1,056 
All other income474 1,127 118 92 102 162 223 
Total noninterest income8,564 10,429 2,287 2,149 1,861 2,267 2,609 
Total revenue, net of interest expense33,262 38,587 8,242 8,039 7,852 9,129 9,514 
Provision for credit losses5,765 3,772 4 479 3,024 2,258 934 
Noninterest expense18,878 17,646 4,807 4,842 4,734 4,495 4,468 
Income before income taxes8,619 17,169 3,431 2,718 94 2,376 4,112 
Income tax expense2,112 4,207 841 666 23 582 1,007 
Net income$6,507 $12,962 $2,590 $2,052 $71 $1,794 $3,105 
Net interest yield2.88 %3.81 %2.58 %2.61 %2.85 %3.57 %3.65 %
Return on average allocated capital (1)
17 35 27 21 1 19 33 
Efficiency ratio56.76 45.73 58.33 60.23 60.30 49.23 46.96 
Balance Sheet
Average
Total loans and leases$315,580 $300,933 $305,146 $318,751 $321,558 $316,946 $311,008 
Total earning assets (2)
858,724 738,807 918,086 896,867 845,236 773,635 750,064 
Total assets (2)
898,606 780,742 960,376 936,112 885,568 811,277 792,190 
Total deposits823,666 708,340 885,210 860,999 810,700 736,669 719,668 
Allocated capital (1)
38,500 37,000 38,500 38,500 38,500 38,500 37,000 
Period end
Total loans and leases$299,934 $317,409 $299,934 $312,447 $325,105 $317,535 $317,409 
Total earning assets (2)
945,343 760,174 945,343 906,994 890,244 800,143 760,174 
Total assets (2)
988,580 804,093 988,580 947,513 929,193 837,522 804,093 
Total deposits912,652 730,745 912,652 872,022 854,017 762,387 730,745 
(1)    Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)    Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
14


Bank of America Corporation and Subsidiaries
Consumer Banking Key Indicators
(Dollars in millions)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
20202019
Average deposit balances
Checking$453,534 $375,033 $492,332 $479,963 $446,445 $394,678 $384,256 
Savings56,736 50,503 62,070 59,817 55,607 49,358 49,048 
MMS269,653 241,395 289,682 277,896 263,703 247,018 242,147 
CDs and IRAs40,699 38,581 37,674 40,163 42,256 42,743 41,378 
Other3,044 2,828 3,452 3,160 2,689 2,872 2,839 
Total average deposit balances$823,666 $708,340 $885,210 $860,999 $810,700 $736,669 $719,668 
Deposit spreads (excludes noninterest costs)
Checking2.11 %2.30 %2.02 %2.07 %2.14 %2.22 %2.26 %
Savings2.37 2.52 2.31 2.35 2.39 2.45 2.47 
MMS1.73 2.41 1.52 1.59 1.68 2.19 2.25 
CDs and IRAs0.89 2.00 0.58 0.72 0.93 1.28 1.57 
Other0.96 2.47 0.34 0.60 1.28 1.88 2.11 
Total deposit spreads1.94 2.34 1.81 1.87 1.94 2.17 2.23 
Consumer investment assets$306,104 $240,132 $306,104 $266,733 $246,146 $212,227 $240,132 
Active digital banking users (units in thousands) (1)
39,315 38,266 39,315 39,267 39,294 39,075 38,266 
Active mobile banking users (units in thousands)30,783 29,174 30,783 30,601 30,307 29,820 29,174 
Financial centers4,312 4,300 4,312 4,309 4,298 4,297 4,300 
ATMs16,904 16,788 16,904 16,962 16,862 16,855 16,788 
Total credit card (2)
Loans
Average credit card outstandings$85,017 $94,488 $78,210 $81,309 $86,191 $94,471 $94,951 
Ending credit card outstandings78,708 97,608 78,708 79,834 84,244 91,890 97,608 
Credit quality
Net charge-offs$2,349 $2,948 $405 $509 $665 $770 $724 
2.76 %3.12 %2.06 %2.49 %3.10 %3.28 %3.03 %
30+ delinquency$1,689 $2,035 $1,689 $1,270 $1,420 $1,900 $2,035 
2.15 %2.09 %2.15 %1.59 %1.69 %2.07 %2.09 %
90+ delinquency$903 $1,042 $903 $545 $782 $991 $1,042 
1.15 %1.07 %1.15 %0.68 %0.93 %1.08 %1.07 %
Other total credit card indicators (2)
Gross interest yield10.27 %10.76 %10.49 %10.16 %9.95 %10.49 %10.63 %
Risk-adjusted margin9.16 8.28 10.84 9.66 8.49 7.94 8.68 
New accounts (in thousands)2,505 4,320 514 487 449 1,055 1,046 
Purchase volumes$251,599 $277,852 $69,466 $64,060 $53,694 $64,379 $73,717 
Debit card data
Purchase volumes$384,503 $360,672 $104,280 $102,004 $89,631 $88,588 $93,468 
Loan production (3)
Consumer Banking:
First mortgage$43,197 $49,179 $7,969 $7,298 $15,049 $12,881 $14,645 
Home equity6,930 9,755 375 738 3,176 2,641 2,646 
Total (4):
First mortgage$69,086 $72,467 $13,664 $13,360 $23,124 $18,938 $22,114 
Home equity8,160 11,131 469 984 3,683 3,024 2,999 
(1)    Active digital banking users represents mobile and/or online users.
(2)    In addition to the credit card portfolio in Consumer Banking, the remaining credit card portfolio is in GWIM.
(3)    Loan production amounts represent the unpaid principal balance of loans and, in the case of home equity, the principal amount of the total line of credit.
(4)    In addition to loan production in Consumer Banking, there is also first mortgage and home equity loan production in GWIM.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
15


Bank of America Corporation and Subsidiaries
Consumer Banking Quarterly Results
(Dollars in millions)
Fourth Quarter 2020Third Quarter 2020
Total Consumer BankingDepositsConsumer
Lending
Total Consumer BankingDepositsConsumer
Lending
Net interest income$5,955 $3,247 $2,708 $5,890 $3,245 $2,645 
Noninterest income:
Card income1,290 (4)1,294 1,220 (4)1,224 
Service charges879 878 1 837 837 — 
All other income 118 67 51 92 84 8 
Total noninterest income2,287 941 1,346 2,149 917 1,232 
Total revenue, net of interest expense8,242 4,188 4,054 8,039 4,162 3,877 
Provision for credit losses4 51 (47)479 59 420 
Noninterest expense4,807 2,975 1,832 4,842 2,939 1,903 
Income (loss) before income taxes3,431 1,162 2,269 2,718 1,164 1,554 
Income tax expense (benefit)841 285 556 666 285 381 
Net income (loss)$2,590 $877 $1,713 $2,052 $879 $1,173 
Net interest yield2.58 %1.48 %3.58 %2.61 %1.52 %3.35 %
Return on average allocated capital (1)
27 29 26 21 29 18 
Efficiency ratio58.33 71.08 45.17 60.23 70.60 49.10 
Balance Sheet
Average
Total loans and leases$305,146 $4,786 $300,360 $318,751 $5,046 $313,705 
Total earning assets (2)
918,086 871,583 300,694 896,867 849,189 314,079 
Total assets (2)
960,376 910,735 303,832 936,112 886,406 316,107 
Total deposits885,210 877,656 7,554 860,999 853,452 7,547 
Allocated capital (1)
38,500 12,000 26,500 38,500 12,000 26,500 
Period end
Total loans and leases$299,934 $4,673 $295,261 $312,447 $4,909 $307,538 
Total earning assets (2)
945,343 899,951 295,627 906,994 859,659 307,985 
Total assets (2)
988,580 939,629 299,186 947,513 897,182 310,981 
Total deposits912,652 906,092 6,560 872,022 864,100 7,922 
Fourth Quarter 2019
Total Consumer BankingDepositsConsumer
Lending
Net interest income$6,905 $4,037 $2,868 
Noninterest income:
Card income1,330 (8)1,338 
Service charges1,056 1,056 — 
All other income223 158 65 
Total noninterest income2,609 1,206 1,403 
Total revenue, net of interest expense9,514 5,243 4,271 
Provision for credit losses934 95 839 
Noninterest expense4,468 2,727 1,741 
Income before income taxes4,112 2,421 1,691 
Income tax expense1,007 593 414 
Net income$3,105 $1,828 $1,277 
Net interest yield3.65 %2.24 %3.72 %
Return on average allocated capital (1)
33 60 20 
Efficiency ratio46.96 52.01 40.78 
Balance Sheet
Average
Total loans and leases$311,008 $5,434 $305,574 
Total earning assets (2)
750,064 713,977 306,171 
Total assets (2)
792,190 746,293 315,981 
Total deposits719,668 713,924 5,744 
Allocated capital (1)
37,000 12,000 25,000 
Period end
Total loans and leases$317,409 $5,467 $311,942 
Total earning assets (2)
760,174 724,573 312,684 
Total assets (2)
804,093 758,459 322,717 
Total deposits730,745 725,665 5,080 
(1)    Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)    For presentation purposes, in segments or businesses where the total of liabilities and equity exceeds assets, the Corporation allocates assets from All Other to match the segments’ and businesses’ liabilities and allocated shareholders’ equity. As a result, total earning assets and total assets of the businesses may not equal total Consumer Banking.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
16


Bank of America Corporation and Subsidiaries
Consumer Banking Annual Results
(Dollars in millions)
Year Ended December 31, 2020Year Ended December 31, 2019
Total Consumer BankingDepositsConsumer
Lending
Total Consumer BankingDepositsConsumer
Lending
Net interest income$24,698 $13,739 $10,959 $28,158 $16,904 $11,254 
Noninterest income:
Card income4,673 (20)4,693 5,084 (33)5,117 
Service charges3,417 3,416 1 4,218 4,216 2 
All other income474 310 164 1,127 833 294 
Total noninterest income8,564 3,706 4,858 10,429 5,016 5,413 
Total revenue, net of interest expense33,262 17,445 15,817 38,587 21,920 16,667 
Provision for credit losses5,765 379 5,386 3,772 269 3,503 
Noninterest expense18,878 11,508 7,370 17,646 10,718 6,928 
Income before income taxes8,619 5,558 3,061 17,169 10,933 6,236 
Income tax expense2,112 1,362 750 4,207 2,679 1,528 
Net income$6,507 $4,196 $2,311 $12,962 $8,254 $4,708 
Net interest yield2.88 %1.69 %3.53 %3.81 %2.40 %3.80 %
Return on average allocated capital (1)
17 35 9 35 69 19 
Efficiency ratio56.76 65.97 46.60 45.73 48.90 41.56 
Balance Sheet
Average
Total loans and leases$315,580 $5,144 $310,436 $300,933 $5,371 $295,562 
Total earning assets (2)
858,724 813,779 310,862 738,807 703,481 296,051 
Total assets (2)
898,606 849,924 314,599 780,742 735,298 306,169 
Total deposits823,666 816,968 6,698 708,340 702,972 5,368 
Allocated capital (1)
38,500 12,000 26,500 37,000 12,000 25,000 
Year end
Total loans and leases$299,934 $4,673 $295,261 $317,409 $5,467 $311,942 
Total earning assets (2)
945,343 899,951 295,627 760,174 724,573 312,684 
Total assets (2)
988,580 939,629 299,186 804,093 758,459 322,717 
Total deposits912,652 906,092 6,560 730,745 725,665 5,080 
For footnotes, see page 16.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
17



Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management Segment Results
(Dollars in millions)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Net interest income $5,468 $6,504 $1,282 $1,237 $1,378 $1,571 $1,587 
Noninterest income:
Investment and brokerage services12,270 11,870 3,189 3,105 2,854 3,122 3,065 
All other income846 1,164 206 204 193 243 261 
Total noninterest income13,116 13,034 3,395 3,309 3,047 3,365 3,326 
Total revenue, net of interest expense 18,584 19,538 4,677 4,546 4,425 4,936 4,913 
Provision for credit losses357 82 8 24 136 189 19 
Noninterest expense14,154 13,825 3,561 3,530 3,463 3,600 3,523 
Income before income taxes 4,073 5,631 1,108 992 826 1,147 1,371 
Income tax expense 998 1,380 272 243 202 281 336 
Net income$3,075 $4,251 $836 $749 $624 $866 $1,035 
Net interest yield 1.73 %2.33 %1.52 %1.53 %1.76 %2.17 %2.25 %
Return on average allocated capital (1)
21 29 22 20 17 23 28 
Efficiency ratio76.16 70.76 76.14 77.63 78.25 72.94 71.71 
Balance Sheet
Average
Total loans and leases$183,402 $168,910 $187,167 $185,587 $182,150 $178,639 $174,374 
Total earning assets (2)
316,008 279,681 336,165 321,410 315,258 290,919 279,374 
Total assets (2)
328,384 292,016 348,693 333,794 327,594 303,173 291,723 
Total deposits287,123 256,516 305,870 291,845 287,109 263,411 255,912 
Allocated capital (1)
15,000 14,500 15,000 15,000 15,000 15,000 14,500 
Period end
Total loans and leases$188,562 $176,600 $188,562 $187,211 $184,293 $181,492 $176,600 
Total earning assets (2)
356,873 287,201 356,873 324,889 321,846 311,124 287,201 
Total assets (2)
369,736 299,770 369,736 337,576 334,190 323,866 299,770 
Total deposits322,157 263,113 322,157 295,893 291,740 282,395 263,113 
(1)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
18


Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management Key Indicators
(Dollars in millions, except as noted)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Revenue by Business
Merrill Lynch Global Wealth Management$15,292 $16,112 $3,846 $3,748 $3,625 $4,073 $4,046 
Bank of America Private Bank3,292 3,426 831 798 800 863 867 
Total revenue, net of interest expense $18,584 $19,538 $4,677 $4,546 $4,425 $4,936 $4,913 
Client Balances by Business, at period end
Merrill Lynch Global Wealth Management$2,808,340 $2,558,102 $2,808,340 $2,570,252 $2,449,305 $2,215,531 $2,558,102 
Bank of America Private Bank541,464 489,690 541,464 496,369 478,521 443,080 489,690 
Total client balances$3,349,804 $3,047,792 $3,349,804 $3,066,621 $2,927,826 $2,658,611 $3,047,792 
Client Balances by Type, at period end
Assets under management (1)
$1,408,465 $1,275,555 $1,408,465 $1,286,145 $1,219,748 $1,092,482 $1,275,555 
Brokerage and other assets1,479,614 1,372,733 1,479,614 1,344,538 1,282,044 1,155,461 1,372,733 
Deposits322,157 263,103 322,157 295,893 291,740 282,395 263,103 
Loans and leases (2)
191,124 179,296 191,124 189,952 187,004 184,011 179,296 
Less: Managed deposits in assets under management(51,556)(42,895)(51,556)(49,907)(52,710)(55,738)(42,895)
Total client balances$3,349,804 $3,047,792 $3,349,804 $3,066,621 $2,927,826 $2,658,611 $3,047,792 
Assets Under Management Rollforward
Assets under management, beginning balance$1,275,555 $1,072,234 $1,286,145 $1,219,748 $1,092,482 $1,275,555 $1,212,120 
Net client flows19,596 24,865 7,603 1,385 3,573 7,035 8,144 
Market valuation/other113,314 178,456 114,717 65,012 123,693 (190,108)55,291 
Total assets under management, ending balance$1,408,465 $1,275,555 $1,408,465 $1,286,145 $1,219,748 $1,092,482 $1,275,555 
Associates, at period end
Number of financial advisors17,331 17,458 17,331 17,760 17,888 17,646 17,458 
Total wealth advisors, including financial advisors19,373 19,440 19,373 19,673 19,851 19,628 19,440 
Total primary sales professionals, including financial advisors and wealth advisors
21,213 20,586 21,213 21,271 21,198 20,851 20,586 
Merrill Lynch Global Wealth Management Metric
Financial advisor productivity (in thousands)$1,126 $1,082 $1,170 $1,125 $1,069 $1,138 $1,108 
Bank of America Private Bank Metric, at period end
Primary sales professionals1,759 1,766 1,759 1,770 1,781 1,778 1,766 
(1)Defined as managed assets under advisory and/or discretion of GWIM.
(2)Includes margin receivables which are classified in customer and other receivables on the Consolidated Balance Sheet.



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
19


Bank of America Corporation and Subsidiaries
Global Banking Segment Results
(Dollars in millions)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Net interest income $9,013 $10,675 $2,010 $2,028 $2,363 $2,612 $2,559 
Noninterest income:
Service charges3,238 3,015 858 846 738 796 790 
Investment banking fees4,010 3,137 1,098 970 1,181 761 809 
All other income2,726 3,656 813 673 809 431 983 
Total noninterest income9,974 9,808 2,769 2,489 2,728 1,988 2,582 
Total revenue, net of interest expense 18,987 20,483 4,779 4,517 5,091 4,600 5,141 
Provision for credit losses4,897 414 48 883 1,873 2,093 58 
Noninterest expense9,337 9,011 2,433 2,364 2,222 2,318 2,318 
Income before income taxes 4,753 11,058 2,298 1,270 996 189 2,765 
Income tax expense 1,283 2,985 620 343 269 51 746 
Net income$3,470 $8,073 $1,678 $927 $727 $138 $2,019 
Net interest yield 1.86 %2.75 %1.57 %1.61 %1.82 %2.57 %2.51 %
Return on average allocated capital (1)
8 20 16 9 7 1 20 
Efficiency ratio 49.17 43.99 50.88 52.34 43.65 50.40 45.07 
Balance Sheet
Average
Total loans and leases$382,264 $374,304 $346,323 $373,118 $423,625 $386,483 $377,359 
Total earning assets (2)
485,688 388,152 509,759 501,572 521,930 409,052 404,299 
Total assets (2)
542,302 443,083 566,845 557,889 578,106 465,926 459,444 
Total deposits456,562 362,731 478,269 471,288 493,918 382,373 378,510 
Allocated capital (1)
42,500 41,000 42,500 42,500 42,500 42,500 41,000 
Period end
Total loans and leases$339,649 $379,268 $339,649 $356,919 $390,108 $437,122 $379,268 
Total earning assets (2)
522,650 407,180 522,650 496,825 531,649 505,451 407,180 
Total assets (2)
580,561 464,032 580,561 553,776 586,078 562,529 464,032 
Total deposits493,748 383,180 493,748 465,399 500,918 477,108 383,180 
(1)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
20


Bank of America Corporation and Subsidiaries
Global Banking Key Indicators
(Dollars in millions)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Investment Banking fees (1)
Advisory (2)
$1,458 $1,336 $510 $356 $345 $247 $352 
Debt issuance1,555 1,348 308 320 503 424 341 
Equity issuance997 453 280 294 333 90 116 
Total Investment Banking fees (3)
$4,010 $3,137 $1,098 $970 $1,181 $761 $809 
Business Lending
Corporate$3,552 $3,994 $894 $791 $916 $951 $1,002 
Commercial3,743 4,132 928 953 881 981 1,032 
Business Banking261 363 54 59 66 82 88 
Total Business Lending revenue$7,556 $8,489 $1,876 $1,803 $1,863 $2,014 $2,122 
Global Transaction Services
Corporate$2,986 $3,994 $672 $658 $785 $871 $1,015 
Commercial3,169 3,499 737 745 809 878 857 
Business Banking893 1,064 211 209 217 256 264 
Total Global Transaction Services revenue$7,048 $8,557 $1,620 $1,612 $1,811 $2,005 $2,136 
Average deposit balances
Interest-bearing$202,207 $194,514 $169,637 $190,417 $242,408 $206,851 $209,343 
Noninterest-bearing254,355 168,217 308,632 280,871 251,510 175,522 169,167 
Total average deposits$456,562 $362,731 $478,269 $471,288 $493,918 $382,373 $378,510 
Loan spread1.46 %1.41 %1.58 %1.52 %1.37 %1.40 %1.37 %
Provision for credit losses$4,897 $414 $48 $883 $1,873 $2,093 $58 
Credit quality (4, 5)
Reservable criticized utilized exposure$34,001 $9,996 $34,001 $30,803 $22,900 $15,187 $9,996 
9.45 %2.51 %9.45 %8.18 %5.62 %3.34 %2.51 %
Nonperforming loans, leases and foreclosed properties$1,979 $1,333 $1,979 $1,935 $2,035 $1,700 $1,333 
0.59 %0.36 %0.59 %0.55 %0.53 %0.39 %0.36 %
Average loans and leases by product
U.S. commercial$223,012 $216,822 $200,670 $218,063 $252,649 $220,967 $217,326 
Non-U.S. commercial87,424 85,220 76,634 83,950 96,742 92,526 87,872 
Commercial real estate52,946 51,092 51,254 52,607 54,938 53,009 51,761 
Commercial lease financing18,880 21,170 17,765 18,498 19,293 19,980 20,399 
Other2 — — — 3 1 1 
Total average loans and leases$382,264 $374,304 $346,323 $373,118 $423,625 $386,483 $377,359 
Total Corporation Investment Banking fees
Advisory (2)
$1,621 $1,460 $549 $397 $406 $269 $377 
Debt issuance3,443 3,107 718 740 1,058 927 797 
Equity issuance2,328 1,259 641 664 740 283 322 
Total investment banking fees including self-led deals
7,392 5,826 1,908 1,801 2,204 1,479 1,496 
Self-led deals(212)(184)(44)(32)(45)(91)(22)
Total Investment Banking fees$7,180 $5,642 $1,864 $1,769 $2,159 $1,388 $1,474 
(1)Investment banking fees represent total investment banking fees for Global Banking inclusive of self-led deals and fees included within Business Lending.
(2)Advisory includes fees on debt and equity advisory and mergers and acquisitions.
(3)Investment banking fees represent only the fee component in Global Banking and do not include certain other items shared with the Investment Banking Group under internal revenue sharing agreements.
(4)Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure is on an end-of-period basis and is also shown as a percentage of total commercial reservable utilized exposure, including loans and leases, standby letters of credit, financial guarantees, commercial letters of credit and bankers’ acceptances.
(5)Nonperforming loans, leases and foreclosed properties are on an end-of-period basis. The nonperforming ratio is nonperforming assets divided by loans, leases and foreclosed properties.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
21




Bank of America Corporation and Subsidiaries
Global Markets Segment Results
(Dollars in millions)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Net interest income$4,646 $3,915 $1,088 $1,108 $1,297 $1,153 $1,135 
Noninterest income:
Investment and brokerage services1,973 1,738 487 439 480 567 442 
Investment banking fees2,991 2,288 712 738 939 602 581 
Market making and similar activities8,471 7,065 1,413 1,725 2,360 2,973 1,441 
All other income685 608 207 273 274 (69)(174)
Total noninterest income14,120 11,699 2,819 3,175 4,053 4,073 2,290 
Total revenue, net of interest expense (1)
18,766 15,614 3,907 4,283 5,350 5,226 3,425 
Provision for credit losses251 (9)18 21 105 107 9 
Noninterest expense11,422 10,728 2,820 3,103 2,684 2,815 2,615 
Income before income taxes7,093 4,895 1,069 1,159 2,561 2,304 801 
Income tax expense1,844 1,395 278 301 666 599 228 
Net income$5,249 $3,500 $791 $858 $1,895 $1,705 $573 
Return on average allocated capital (2)
15 %10 %9 %9 %21 %19 %7 %
Efficiency ratio60.86 68.71 72.19 72.44 50.17 53.85 76.35 
Balance Sheet
Average
Total trading-related assets$482,996 $489,708 $476,607 $485,314 $466,990 $503,119 $489,260 
Total loans and leases73,062 71,334 74,133 72,319 74,131 71,660 73,044 
Total earning assets482,171 476,225 472,410 476,182 478,648 501,616 481,401 
Total assets685,047 679,300 683,146 680,983 663,072 713,051 680,071 
Total deposits47,400 31,380 54,539 56,475 45,083 33,323 32,866 
Allocated capital (2)
36,000 35,000 36,000 36,000 36,000 36,000 35,000 
Period end
Total trading-related assets$421,698 $452,499 $421,698 $477,552 $468,309 $439,684 $452,499 
Total loans and leases78,415 72,993 78,415 75,475 74,342 78,591 72,993 
Total earning assets447,350 471,701 447,350 461,855 462,184 465,632 471,701 
Total assets 616,609 641,809 616,609 676,242 652,068 654,939 641,809 
Total deposits53,925 34,676 53,925 56,727 52,842 38,536 34,676 
Trading-related assets (average)
Trading account securities$243,519 $246,336 $248,785 $251,735 $216,157 $257,254 $247,097 
Reverse repurchases104,697 116,883 97,932 100,395 104,883 115,698 116,280 
Securities borrowed87,125 83,216 82,331 86,508 96,448 83,271 84,533 
Derivative assets47,655 43,273 47,559 46,676 49,502 46,896 41,350 
Total trading-related assets$482,996 $489,708 $476,607 $485,314 $466,990 $503,119 $489,260 
(1)Substantially all of Global Markets total revenue is sales and trading revenue and investment banking fees, with a small portion related to certain revenue sharing agreements with other business segments. For additional sales and trading revenue information, see page 23.
(2)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
22


Bank of America Corporation and Subsidiaries
Global Markets Key Indicators
(Dollars in millions)
Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
20202019
Sales and trading revenue (1)
Fixed-income, currencies and commodities$9,595 $8,189 $1,690 $2,019 $2,941 $2,945 $1,754 
Equities5,422 4,493 1,317 1,205 1,210 1,690 1,015 
Total sales and trading revenue$15,017 $12,682 $3,007 $3,224 $4,151 $4,635 $2,769 
Sales and trading revenue, excluding net debit valuation adjustment (2)
Fixed-income, currencies and commodities$9,725 $8,397 $1,742 $2,126 $3,186 $2,671 $1,835 
Equities5,425 4,507 1,321 1,214 1,226 1,664 1,020 
Total sales and trading revenue, excluding net debit valuation adjustment
$15,150 $12,904 $3,063 $3,340 $4,412 $4,335 $2,855 
Sales and trading revenue breakdown
Net interest income$4,141 $3,309 $999 $960 $1,158 $1,024 $1,008 
Commissions1,932 1,698 476 429 470 557 432 
Trading8,470 7,062 1,412 1,725 2,360 2,973 1,441 
Other474 613 120 110 163 81 (112)
Total sales and trading revenue$15,017 $12,682 $3,007 $3,224 $4,151 $4,635 $2,769 
(1)    Includes Global Banking sales and trading revenue of $478 million and $538 million for the years ended December 31, 2020 and 2019, and $101 million, $85 million, $65 million, $227 million and $139 million for the fourth, third, second and first quarters of 2020 and the fourth quarter of 2019, respectively.
(2)    For this presentation, sales and trading revenue excludes net debit valuation adjustment (DVA) gains (losses) which include net DVA on derivatives, as well as amortization of own credit portion of purchase discount and realized DVA on structured liabilities. Sales and trading revenue excluding net DVA gains (losses) represents a non-GAAP financial measure. We believe the use of this non-GAAP financial measure provides additional useful information to assess the underlying performance of these businesses and to allow better comparison of period-to-period operating performance.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
23


Bank of America Corporation and Subsidiaries
All Other Results (1)
(Dollars in millions)
 Year Ended
December 31
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
 20202019
Net interest income$34 $234 $31 $(20)$(53)$76 $99 
Noninterest income (loss)(3,606)(2,617)(1,424)(915)(211)(1,056)(598)
Total revenue, net of interest expense(3,572)(2,383)(1,393)(935)(264)(980)(499)
Provision for credit losses50 (669)(25)(18)(21)114 (79)
Noninterest expense1,422 3,690 306 562 307 247 315 
Loss before income taxes(5,044)(5,404)(1,674)(1,479)(550)(1,341)(735)
Income tax expense (benefit)(4,637)(4,048)(1,249)(1,774)(766)(848)(997)
Net income (loss)$(407)$(1,356)$(425)$295 $216 $(493)$262 
Balance Sheet
Average
Total loans and leases$28,159 $42,935 $22,029 $24,243 $29,923 $36,555 $38,201 
Total assets (2)
228,783 210,689 232,814 230,906 249,846 201,501 226,577 
Total deposits18,247 21,359 13,251 14,881 21,387 23,560 23,483 
Period end
Total loans and leases$21,301 $37,156 $21,301 $23,120 $25,096 $36,045 $37,156 
Total assets (3)
264,141 224,375 264,141 223,345 240,159 241,098 224,375 
Total deposits12,998 23,089 12,998 12,839 19,149 22,899 23,089 
(1)All Other consists of asset and liability management (ALM) activities, equity investments, non-core mortgage loans and servicing activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass certain residential mortgages, debt securities, and interest rate and foreign currency risk management activities. Substantially all of the results of ALM activities are allocated to our business segments.
(2)Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity of $763.1 billion and $544.3 billion for the years ended December 31, 2020 and 2019, and $908.7 billion, $828.3 billion, $740.7 billion, $572.2 billion and $554.2 billion for the fourth, third, second and first quarters of 2020 and the fourth quarter of 2019, respectively.
(3)Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity of $977.7 billion, $857.8 billion, $829.1 billion, $665.8 billion and $565.4 billion at December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019, respectively.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
24


Bank of America Corporation and Subsidiaries
Outstanding Loans and Leases
(Dollars in millions)
December 31
2020
September 30
2020
December 31
2019
Consumer
Residential mortgage$223,555 $232,718 $236,169 
Home equity34,311 36,530 40,208 
Credit card78,708 79,834 97,608 
Direct/Indirect consumer (1) 
91,363 89,914 90,998 
Other consumer (2) 
124 140 192 
Total consumer loans excluding loans accounted for under the fair value option428,061 439,136 465,175 
Consumer loans accounted for under the fair value option (3) 
735 657 594 
Total consumer428,796 439,793 465,769 
Commercial
U.S. commercial288,403 293,934 307,048 
Non-U.S. commercial90,785 96,151 104,966 
Commercial real estate (4) 
60,364 62,454 62,689 
Commercial lease financing17,098 17,413 19,880 
456,650 469,952 494,583 
U.S. small business commercial (5)
36,469 38,850 15,333 
Total commercial loans excluding loans accounted for under the fair value option493,119 508,802 509,916 
Commercial loans accounted for under the fair value option (3) 
5,946 6,577 7,741 
Total commercial499,065 515,379 517,657 
Total loans and leases $927,861 $955,172 $983,426 
(1)Includes primarily auto and specialty lending loans and leases of $46.4 billion, $47.1 billion and $50.4 billion, U.S. securities-based lending loans of $41.1 billion, $39.0 billion and $36.7 billion and non-U.S. consumer loans of $3.0 billion, $2.9 billion and $2.8 billion at December 31, 2020, September 30, 2020 and December 31, 2019, respectively.
(2)Substantially all of other consumer is consumer overdrafts.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $298 million, $314 million and $257 million and home equity loans of $437 million, $343 million and $337 million at December 31, 2020, September 30, 2020 and December 31, 2019, respectively. Commercial loans accounted for under the fair value option include U.S. commercial loans of $2.9 billion, $3.4 billion and $4.7 billion and non-U.S. commercial loans of $3.0 billion, $3.2 billion and $3.1 billion at December 31, 2020, September 30, 2020 and December 31, 2019, respectively.
(4)Includes U.S. commercial real estate loans of $57.2 billion, $58.7 billion and $59.0 billion and non-U.S. commercial real estate loans of $3.2 billion, $3.7 billion and $3.7 billion at December 31, 2020, September 30, 2020 and December 31, 2019, respectively.
(5)Includes card-related products.


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
25


Bank of America Corporation and Subsidiaries
Quarterly Average Loans and Leases by Business Segment and All Other
(Dollars in millions)
 Fourth Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$228,069 $120,548 $89,278 $— $— $18,243 
Home equity35,789 28,300 2,977 — 293 4,219 
Credit card78,210 75,748 2,463 — — (1)
Direct/Indirect and other consumer90,424 47,094 43,327 — — 3 
Total consumer432,492 271,690 138,045 — 293 22,464 
Commercial
U.S. commercial327,650 33,443 43,832 200,670 49,760 (55)
Non-U.S. commercial95,739 — 933 76,634 18,143 29 
Commercial real estate61,540 13 4,357 51,254 5,909 7 
Commercial lease financing17,377 — — 17,765 28 (416)
Total commercial502,306 33,456 49,122 346,323 73,840 (435)
Total loans and leases$934,798 $305,146 $187,167 $346,323 $74,133 $22,029 
 Third Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$237,414 $127,546 $89,926 $— $— $19,942 
Home equity37,897 30,069 3,128 — 302 4,398 
Credit card81,309 78,915 2,394 — — — 
Direct/Indirect and other consumer89,559 48,137 41,420 — — 2 
Total consumer446,179 284,667 136,868 — 302 24,342 
Commercial
U.S. commercial343,533 34,069 43,401 218,063 47,691 309 
Non-U.S. commercial102,938 — 837 83,950 18,146 5 
Commercial real estate63,262 15 4,480 52,607 6,154 6 
Commercial lease financing18,106 — 1 18,498 26 (419)
Total commercial527,839 34,084 48,719 373,118 72,017 (99)
Total loans and leases $974,018 $318,751 $185,587 $373,118 $72,319 $24,243 
 Fourth Quarter 2019
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$231,849 $114,871 $83,899 $1 $— $33,078 
Home equity41,230 32,447 3,192 — 295 5,296 
Credit card94,951 92,131 2,820 — — — 
Direct/Indirect and other consumer90,924 50,827 40,091 — — 6 
Total consumer458,954 290,276 130,002 1 295 38,380 
Commercial
U.S. commercial326,945 20,716 39,704 217,326 48,967 232 
Non-U.S. commercial104,787 — 532 87,872 16,373 10 
Commercial real estate63,324 16 4,134 51,761 7,404 9 
Commercial lease financing19,976 — 2 20,399 5 (430)
Total commercial515,032 20,732 44,372 377,358 72,749 (179)
Total loans and leases$973,986 $311,008 $174,374 $377,359 $73,044 $38,201 



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
26


Bank of America Corporation and Subsidiaries
Commercial Credit Exposure by Industry (1, 2, 3, 4, 6)
(Dollars in millions)
Commercial UtilizedTotal Commercial Committed
December 31
2020
September 30
2020
December 31
2019
December 31
2020
September 30
2020
December 31
2019
Asset managers and funds$68,093 $63,360 $71,386 $101,540 $97,518 $110,069 
Real estate (5)
69,267 72,105 70,361 92,414 95,251 96,370 
Capital goods39,911 42,899 41,082 80,959 83,159 80,892 
Finance companies46,948 43,396 40,173 70,004 66,964 63,942 
Healthcare equipment and services33,759 36,554 34,353 57,880 61,094 55,918 
Government and public education41,669 43,699 41,889 56,212 56,785 53,566 
Materials24,548 25,478 26,663 50,792 51,316 52,129 
Retailing24,749 27,085 25,868 49,710 49,602 48,317 
Consumer services32,000 32,016 28,434 48,026 48,631 49,071 
Food, beverage and tobacco22,871 22,706 24,163 44,628 45,019 45,956 
Commercial services and supplies21,154 22,274 23,103 38,149 39,219 38,944 
Transportation23,426 25,157 23,449 33,444 34,668 33,028 
Energy13,936 15,432 16,406 32,983 34,514 36,326 
Utilities12,387 12,488 12,383 29,234 29,501 36,060 
Individuals and trusts18,784 21,171 18,927 25,881 27,954 27,817 
Technology hardware and equipment10,515 9,875 10,646 24,796 22,563 24,072 
Media13,144 13,616 12,445 24,677 25,802 23,645 
Software and services11,709 10,767 10,432 23,647 21,104 20,556 
Global commercial banks20,751 21,295 30,171 22,922 23,444 32,345 
Automobiles and components10,956 11,916 7,345 20,765 19,391 14,910 
Consumer durables and apparel9,232 10,053 10,193 20,223 20,972 21,245 
Vehicle dealers15,028 14,598 18,013 18,696 18,457 21,435 
Pharmaceuticals and biotechnology5,217 5,142 5,964 16,349 15,634 20,206 
Telecommunication services9,411 7,063 9,154 15,605 13,441 16,113 
Insurance5,921 6,310 6,673 13,491 13,962 15,218 
Food and staples retailing5,209 5,166 6,290 11,810 10,470 10,392 
Financial markets infrastructure (clearinghouses)4,939 4,587 5,496 8,648 7,216 7,997 
Religious and social organizations4,769 4,987 3,844 6,759 6,910 5,756 
Total commercial credit exposure by industry$620,303 $631,195 $635,306 $1,040,244 $1,040,561 $1,062,295 
(1)Includes loans and leases, standby letters of credit and financial guarantees, derivative assets, assets held-for-sale, commercial letters of credit, bankers’ acceptances, securitized assets, foreclosed properties and other collateral acquired. Derivative assets are carried at fair value, reflect the effects of legally enforceable master netting agreements and have been reduced by cash collateral of $42.5 billion, $41.3 billion and $33.9 billion at December 31, 2020, September 30, 2020 and December 31, 2019, respectively. Not reflected in utilized and committed exposure is additional non-cash derivative collateral held of $39.3 billion, $35.0 billion and $33.3 billion, which consists primarily of other marketable securities, at December 31, 2020, September 30, 2020 and December 31, 2019, respectively.
(2)Total utilized and total committed exposure includes loans of $5.9 billion, $6.6 billion and $7.7 billion and issued letters of credit with a notional amount of $89 million, $121 million and $170 million accounted for under the fair value option at December 31, 2020, September 30, 2020 and December 31, 2019, respectively. In addition, total committed exposure includes unfunded loan commitments accounted for under the fair value option with a notional amount of $3.9 billion, $3.2 billion and $4.2 billion at December 31, 2020, September 30, 2020 and December 31, 2019, respectively.
(3)Includes U.S. small business commercial exposure.
(4)Includes the notional amount of unfunded legally binding lending commitments net of amounts distributed (e.g., syndicated or participated) to other financial institutions.
(5)Industries are viewed from a variety of perspectives to best isolate the perceived risks. For purposes of this table, the real estate industry is defined based on the primary business activity of the borrowers or the counterparties using operating cash flows and primary source of repayment as key factors.
(6)December 31, 2020 and September 30, 2020 include $22.7 billion and $24.7 billion of Paycheck Protection Program loan exposure across impacted industries.


Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
27


Bank of America Corporation and Subsidiaries
Top 20 Non-U.S. Countries Exposure
(Dollars in millions)
Funded Loans and Loan Equivalents (1)
Unfunded Loan CommitmentsNet Counterparty Exposure
Securities/
Other
Investments (2)
Country Exposure at December 31
2020
Hedges and Credit Default Protection (3)
Net Country Exposure at December 31 2020 (4)
Increase (Decrease) from September 30
2020
United Kingdom$31,817 $18,201 $6,601 $4,086 $60,705 $(1,233)$59,472 $4,441 
Germany29,169 10,772 2,155 4,492 46,588 (1,685)44,903 (5,164)
Canada8,657 8,681 1,624 2,628 21,590 (456)21,134 1,258 
France8,219 8,353 988 4,329 21,889 (1,098)20,791 (3,495)
Japan12,679 1,286 1,115 3,325 18,405 (709)17,696 (6,924)
China10,098 67 1,529 1,952 13,646 (226)13,420 931 
Australia6,559 4,242 372 2,235 13,408 (321)13,087 (163)
Brazil5,854 696 708 3,288 10,546 (253)10,293 (774)
Netherlands4,654 4,109 486 997 10,246 (562)9,684 (1,348)
Singapore4,115 278 359 4,603 9,355 (73)9,282 949 
South Korea5,161 856 488 2,214 8,719 (168)8,551 55 
India5,428 221 353 1,989 7,991 (180)7,811 (2,058)
Switzerland3,811 2,817 412 130 7,170 (275)6,895 (1,769)
Hong Kong4,434 452 584 1,128 6,598 (61)6,537 (59)
Mexico3,712 1,379 205 1,112 6,408 (121)6,287 (583)
Italy2,456 1,784 553 1,568 6,361 (669)5,692 1,053 
Belgium2,471 1,334 505 797 5,107 (140)4,967 (1,799)
Spain2,835 1,156 262 914 5,167 (351)4,816 (245)
Ireland2,785 1,050 100 253 4,188 (23)4,165 (518)
United Arab Emirates2,218 136 266 77 2,697 (10)2,687 (225)
Total top 20 non-U.S. countries exposure
$157,132 $67,870 $19,665 $42,117 $286,784 $(8,614)$278,170 $(16,437)
(1)Includes loans, leases, and other extensions of credit and funds, including letters of credit and due from placements, which have not been reduced by collateral, hedges or credit default protection. Funded loans and loan equivalents are reported net of charge-offs but prior to any allowance for loan and lease losses.
(2)Long securities exposures are netted on a single-name basis to, but not below, zero by short exposures and net credit default swaps purchased, consisting of single-name and net indexed and tranched credit default swaps.
(3)Represents credit default protection purchased, net of credit default protection sold, which is used to mitigate the Corporation’s risk to country exposures as listed, consisting of net single-name and net indexed and tranched credit default swaps. Amounts are calculated based on the credit default swaps notional amount assuming a zero recovery rate less any fair value receivable or payable.
(4)    Represents country exposure less hedges and credit default protection purchased, net of credit default protection sold.


Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
28


Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties
(Dollars in millions)
December 31
2020
September 30
2020
June 30
2020
March 31
2020
December 31
2019
Residential mortgage$2,005 $1,675 $1,552 $1,580 $1,470 
Home equity649 640 594 578 536 
Direct/Indirect consumer71 42 45 46 47 
Total consumer2,725 2,357 2,191 2,204 2,053 
U.S. commercial1,243 1,351 1,247 1,240 1,094 
Non-U.S. commercial418 338 387 90 43 
Commercial real estate404 414 474 408 280 
Commercial lease financing87 14 17 44 32 
2,152 2,117 2,125 1,782 1,449 
U.S. small business commercial75 76 77 70 50 
Total commercial2,227 2,193 2,202 1,852 1,499 
Total nonperforming loans and leases4,952 4,550 4,393 4,056 3,552 
Foreclosed properties (1)
164 180 218 275 285 
Total nonperforming loans, leases and foreclosed properties (2, 3, 4)
$5,116 $4,730 $4,611 $4,331 $3,837 
Fully-insured home loans past due 30 days or more and still accruing$1,090 $1,213 $1,153 $1,598 $1,811 
Consumer credit card past due 30 days or more and still accruing 1,689 1,270 1,420 1,900 2,035 
Other loans past due 30 days or more and still accruing3,398 3,322 2,980 3,904 3,746 
Total loans past due 30 days or more and still accruing (3, 5, 6)
$6,177 $5,805 $5,553 $7,402 $7,592 
Fully-insured home loans past due 90 days or more and still accruing$762 $837 $854 $951 $1,088 
Consumer credit card past due 90 days or more and still accruing
903 546 782 991 1,042 
Other loans past due 90 days or more and still accruing417 365 579 384 283 
Total loans past due 90 days or more and still accruing (3, 5, 6)
$2,082 $1,748 $2,215 $2,326 $2,413 
Nonperforming loans, leases and foreclosed properties/Total assets (7)
0.18 %0.17 %0.17 %0.17 %0.16 %
Nonperforming loans, leases and foreclosed properties/Total loans, leases and foreclosed properties (7)
0.56 0.50 0.47 0.42 0.39 
Nonperforming loans and leases/Total loans and leases (7)
0.54 0.48 0.44 0.39 0.36 
Commercial reservable criticized utilized exposure (8)
$38,666 $35,710 $25,950 $17,400 $11,452 
Commercial reservable criticized utilized exposure/Commercial reservable utilized exposure (8)
7.31 %6.55 %4.51 %2.84 %2.09 %
Total commercial criticized utilized exposure/Commercial utilized exposure (8)
7.22 6.34 4.34 2.65 2.00 
(1)Foreclosed property balances do not include properties insured by certain government-guaranteed loans, principally loans insured by the Federal Housing Administration (FHA), that entered foreclosure of $119 million, $131 million, $124 million, $224 million and $260 million at December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019, respectively.
(2)Balances do not include past due consumer credit card, consumer loans secured by real estate where repayments are insured by the FHA and individually insured long-term stand-by agreements (fully-insured home loans), and in general, other consumer and commercial loans not secured by real estate.
(3)For periods prior to 2020, balances do not include purchased credit-impaired loans even though the customer may be contractually past due. Purchased credit-impaired loans were recorded at fair value upon acquisition and accrete interest income over the remaining life of the loan.
(4)Balances do not include nonperforming loans held-for-sale of $359 million, $184 million, $151 million, $223 million and $239 million and nonperforming loans accounted for under the fair value option of $11 million, $9 million, $79 million, $6 million and $6 million at December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019, respectively.
(5)Balances do not include loans held-for-sale past due 30 days or more and still accruing of $38 million, $93 million, $209 million, $354 million and $21 million at December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019, respectively, and loans held-for-sale past due 90 days or more and still accruing of $32 million, $41 million, $5 million, $0 and $11 million at December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019, respectively. At December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019, there were $15 million, $119 million, $18 million, $52 million and $6 million, respectively, of loans accounted for under the fair value option past due 30 days or more and still accruing interest.
(6)These balances are excluded from total nonperforming loans, leases and foreclosed properties.
(7)Total assets and total loans and leases do not include loans accounted for under the fair value option of $6.7 billion, $7.2 billion, $9.2 billion, $9.0 billion and $8.3 billion at December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019, respectively.
(8)Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure excludes loans held-for-sale, exposure accounted for under the fair value option and other nonreservable exposure.

Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
29


Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties Activity (1)
 (Dollars in millions)
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Nonperforming Consumer Loans and Leases:
Balance, beginning of period$2,357 $2,191 $2,204 $2,053 $2,189 
Additions860 587 354 477 291 
Reductions:
Paydowns and payoffs(137)(113)(84)(106)(121)
Sales(7)— (25)(6)(109)
Returns to performing status (2)
(325)(291)(233)(165)(143)
Charge-offs (3)
(16)(13)(22)(27)(31)
Transfers to foreclosed properties(7)(4)(3)(22)(23)
Total net additions (reductions) to nonperforming loans and leases368 166 (13)151 (136)
Total nonperforming consumer loans and leases, end of period2,725 2,357 2,191 2,204 2,053 
Foreclosed properties123 135 169 226 229 
Nonperforming consumer loans, leases and foreclosed properties, end of period$2,848 $2,492 $2,360 $2,430 $2,282 
Nonperforming Commercial Loans and Leases (4):
Balance, beginning of period$2,193 $2,202 $1,852 $1,499 $1,287 
Additions1,192 656 889 781 527 
Reductions:
Paydowns(397)(216)(177)(212)(169)
Sales(274)(50)(10)(16)(22)
Return to performing status (5)
(127)(21)(8)(16)(15)
Charge-offs(313)(367)(344)(184)(107)
Transfers to foreclosed properties(2)— — — (2)
Transfers to loans held-for-sale(45)(11)— — — 
Total net additions (reductions) to nonperforming loans and leases34 (9)350 353 212 
Total nonperforming commercial loans and leases, end of period2,227 2,193 2,202 1,852 1,499 
Foreclosed properties41 45 49 49 56 
Nonperforming commercial loans, leases and foreclosed properties, end of period$2,268 $2,238 $2,251 $1,901 $1,555 
(1)For amounts excluded from nonperforming loans, leases and foreclosed properties, see footnotes to Nonperforming Loans, Leases and Foreclosed Properties table on page 29.
(2)Consumer loans and leases may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. Certain troubled debt restructurings are classified as nonperforming at the time of restructuring and may only be returned to performing status after considering the borrower’s sustained repayment performance for a reasonable period, generally six months.
(3)Our policy is not to classify consumer credit card and non-bankruptcy related consumer loans not secured by real estate as nonperforming; therefore, the charge-offs on these loans have no impact on nonperforming activity and, accordingly, are excluded from this table.
(4)Includes U.S. small business commercial activity. Small business card loans are excluded as they are not classified as nonperforming.
(5)Commercial loans and leases may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. Troubled debt restructurings are generally classified as performing after a sustained period of demonstrated payment performance.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
30


Bank of America Corporation and Subsidiaries
Quarterly Net Charge-offs and Net Charge-off Ratios (1) 
(Dollars in millions)
 Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
AmountPercentAmountPercentAmountPercentAmountPercentAmountPercent
Net Charge-offs
Residential mortgage (2)
$(3)— %$(6)(0.01)%$(20)(0.03)%$(1)— %$4 0.01 %
Home equity (3)
(28)(0.31)(20)(0.21)(14)(0.14)(11)(0.11)(12)(0.12)
Credit card405 2.06 509 2.49 665 3.10 770 3.28 724 3.03 
Direct/Indirect consumer38 0.17 18 0.08 26 0.12 40 0.18 39 0.17 
Other consumer70 n/m63 n/m77 n/m74 n/m83 n/m
Total consumer482 0.44 564 0.50 734 0.65 872 0.75 838 0.72 
U.S. commercial 182 0.25 154 0.20 219 0.26 163 0.21 54 0.07 
Non-U.S. commercial65 0.28 57 0.23 32 0.12 1 — (31)(0.12)
Total commercial and industrial247 0.26 211 0.21 251 0.22 164 0.16 23 0.02 
Commercial real estate101 0.66 106 0.66 57 0.35 6 0.04 21 0.13 
Commercial lease financing(1)(0.03)24 0.53 31 0.66 5 0.10 7 0.13 
347 0.30 341 0.28 339 0.25 175 0.14 51 0.04 
U.S. small business commercial52 0.53 67 0.69 73 0.96 75 1.95 70 1.83 
Total commercial399 0.32 408 0.31 412 0.29 250 0.19 121 0.09 
Total net charge-offs$881 0.38 $972 0.40 $1,146 0.45 $1,122 0.46 $959 0.39 
By Business Segment and All Other
Consumer Banking$563 0.73 %$658 0.82 %$843 1.05 %$963 1.22 %$924 1.18 %
Global Wealth & Investment Management9 0.02 (6)(0.01)9 0.02 9 0.02 17 0.04 
Global Banking314 0.37 328 0.36 330 0.32 160 0.17 40 0.04 
Global Markets24 0.13 17 0.10 — — 7 0.04 9 0.05 
All Other (29)(0.53)(25)(0.40)(36)(0.49)(17)(0.19)(31)(0.32)
Total net charge-offs$881 0.38 $972 0.40 $1,146 0.45 $1,122 0.46 $959 0.39 
(1)Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option during the period for each loan and lease category.
(2)Includes loan sale net charge-offs (recoveries) of $0, $0, $(16) million and $0 for the fourth, third, second and first quarters of 2020, and $2 million for the fourth quarter of 2019, respectively.
(3)Includes loan sale net charge-offs (recoveries) of $0 for all quarters of 2020, and $9 million for the fourth quarter of 2019.
n/m = not meaningful




Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
31


Bank of America Corporation and Subsidiaries
Annual Net Charge-offs and Net Charge-off Ratios (1) 
(Dollars in millions)
 Year Ended December 31
 20202019
AmountPercentAmountPercent
Net Charge-offs
Residential mortgage (2)
$(30)(0.01)%$(47)(0.02)%
Home equity (3)
(73)(0.19)(358)(0.81)
Credit card2,349 2.76 2,948 3.12 
Direct/Indirect consumer122 0.14 209 0.23 
Other consumer284 n/m234 n/m
Total consumer2,652 0.59 2,986 0.66 
U.S. commercial 718 0.23 256 0.08 
Non-U.S. commercial155 0.15 84 0.08 
Total commercial and industrial873 0.21 340 0.08 
Commercial real estate270 0.43 29 0.05 
Commercial lease financing59 0.32 21 0.10 
1,202 0.24 390 0.08 
U.S. small business commercial267 0.86 272 1.83 
Total commercial1,469 0.28 662 0.13 
Total net charge-offs$4,121 0.42 $3,648 0.38 
By Business Segment and All Other
Consumer Banking$3,027 0.96 %$3,669 1.22 %
Global Wealth & Investment Management21 0.01 80 0.05 
Global Banking1,132 0.30 367 0.10 
Global Markets48 0.07 9 0.01 
All Other(107)(0.38)(477)(1.13)
Total net charge-offs$4,121 0.42 $3,648 0.38 
(1)Net charge-off ratios are calculated as net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option during the period for each loan and lease category.
(2)Includes loan sale net recoveries of $16 million and $33 million for the years ended December 31, 2020 and 2019.
(3)Includes loan sale net recoveries of $0 and $258 million for the years ended December 31, 2020 and 2019.
n/m = not meaningful



Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
32


Bank of America Corporation and Subsidiaries
Allocation of the Allowance for Credit Losses by Product Type
(Dollars in millions)
December 31, 2020September 30, 2020January 1, 2020December 31, 2019
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Amount
Percent of
Loans and
Leases
Outstanding 
(1, 2)
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Allowance for loan and lease losses
Residential mortgage$459 0.21%$457 0.20%$212 0.09%$325 0.14%
Home equity399 1.16398 1.09228 0.57221 0.55
Credit card8,420 10.708,972 11.246,809 6.983,710 3.80
Direct/Indirect consumer752 0.82800 0.89566 0.62234 0.26
Other consumer41 n/m64 n/m55 n/m52 n/m
Total consumer10,071 2.3510,691 2.437,870 1.694,542 0.98
U.S. commercial (3)
5,043 1.555,163 1.552,723 0.843,015 0.94
Non-U.S.commercial1,241 1.371,353 1.41668 0.64658 0.63
Commercial real estate2,285 3.792,283 3.661,036 1.651,042 1.66
Commercial lease financing162 0.95106 0.6061 0.31159 0.80
Total commercial 8,731 1.778,905 1.754,488 0.884,874 0.96
Allowance for loan and lease losses18,802 2.0419,596 2.0712,358 1.279,416 0.97
Reserve for unfunded lending commitments1,878 1,910 1,123 813  
Allowance for credit losses$20,680 $21,506 $13,481 $10,229  
Asset Quality Indicators
Allowance for loan and lease losses/Total loans and leases (2)
2.04%2.07%1.27%0.97%
Allowance for loan and lease losses/Total nonperforming loans and leases (4)
380431331265
Ratio of the allowance for loan and lease losses/Annualized net charge-offs
5.375.07n/m2.48
(1)Ratios are calculated as allowance for loan and lease losses as a percentage of loans and leases outstanding excluding loans accounted for under the fair value option. Consumer loans accounted for under the fair value option include residential mortgage loans of $298 million, $314 million, $257 million and $257 million and home equity loans of $437 million, $343 million, $337 million and $337 million at December 31, 2020, September 30, 2020, January 1, 2020 and December 31, 2019, respectively. Commercial loans accounted for under the fair value option include U.S. commercial loans of $2.9 billion, $3.4 billion, $5.1 billion and $4.7 billion and non-U.S. commercial loans of $3.0 billion, $3.2 billion, $3.2 billion and $3.1 billion at December 31, 2020, September 30, 2020, January 1, 2020 and December 31, 2019, respectively.
(2)Total loans and leases do not include loans accounted for under the fair value option of $6.7 billion, $7.2 billion, $8.9 billion and $8.3 billion at December 31, 2020, September 30, 2020, January 1, 2020 and December 31, 2019, respectively.
(3)Includes allowance for loan and lease losses for U.S. small business commercial loans of $1.5 billion, $1.5 billion, $831 million and $523 million at December 31, 2020, September 30, 2020, January 1, 2020 and December 31, 2019, respectively.
(4)Allowance for loan and lease losses includes $9.9 billion, $10.3 billion, $7.5 billion and $4.2 billion allocated to products (primarily the Consumer Lending portfolios within Consumer Banking) that are excluded from nonperforming loans and leases at December 31, 2020, September 30, 2020, January 1, 2020 and December 31, 2019, respectively. Excluding these amounts, allowance for loan and lease losses as a percentage of total nonperforming loans and leases was 181 percent, 204 percent, 129 percent and 148 percent at December 31, 2020, September 30, 2020, January 1, 2020 and December 31, 2019, respectively.
n/m = not meaningful

Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
33


Exhibit A: Non-GAAP Reconciliations
Bank of America Corporation and Subsidiaries
Reconciliations to GAAP Financial Measures
(Dollars in millions, except per share information)

The Corporation evaluates its business based on the following ratios that utilize tangible equity, a non-GAAP financial measure. Tangible equity represents an adjusted shareholders’ equity or common shareholders’ equity amount which has been reduced by goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible common shareholders’ equity measures the Corporation’s net income applicable to common shareholders as a percentage of adjusted average common shareholders’ equity. The tangible common equity ratio represents adjusted ending common shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible shareholders’ equity measures the Corporation’s net income as a percentage of adjusted average total shareholders’ equity. The tangible equity ratio represents adjusted ending shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Tangible book value per common share represents adjusted ending common shareholders’ equity divided by ending common shares outstanding. These measures are used to evaluate the Corporation’s use of equity. In addition, profitability, relationship and investment models all use return on average tangible shareholders’ equity as key measures to support our overall growth goals.

See the tables below for reconciliations of these non-GAAP financial measures to the most closely related financial measures defined by GAAP for the years ended December 31, 2020 and 2019 and the three months ended December 31, 2020, September 30, 2020, June 30, 2020, March 31, 2020 and December 31, 2019. The Corporation believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. Other companies may define or calculate supplemental financial data differently.
 Year Ended
December 31
Fourth Quarter 2020Third Quarter 2020Second Quarter 2020First Quarter 2020Fourth Quarter 2019
 20202019
Reconciliation of income before income taxes to pretax, pre-provision income
Income before income taxes$18,995 $32,754 $6,119 $4,546 $3,799 $4,531 $8,169 
Provision for credit losses11,320 3,590 53 1,389 5,117 4,761 941 
Pretax, pre-provision income$30,315 $36,344 $6,172 $5,935 $8,916 $9,292 $9,110 
Reconciliation of average shareholders’ equity to average tangible shareholders’ equity and average tangible common shareholders’ equity
Shareholders’ equity$267,309 $267,889 $271,020 $267,323 $266,316 $264,534 $266,900 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(1,862)(1,721)(2,173)(1,976)(1,640)(1,655)(1,678)
Related deferred tax liabilities821 773 910 855 790 728 730 
Tangible shareholders’ equity$197,317 $197,990 $200,806 $197,251 $196,515 $194,656 $197,001 
Preferred stock(23,624)(23,036)(24,180)(23,427)(23,427)(23,456)(23,461)
Tangible common shareholders’ equity$173,693 $174,954 $176,626 $173,824 $173,088 $171,200 $173,540 
Reconciliation of period-end shareholders’ equity to period-end tangible shareholders’ equity and period-end tangible common shareholders’ equity
Shareholders’ equity$272,924 $264,810 $272,924 $268,850 $265,637 $264,918 $264,810 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(2,151)(1,661)(2,151)(2,185)(1,630)(1,646)(1,661)
Related deferred tax liabilities920 713 920 910 789 790 713 
Tangible shareholders’ equity$202,742 $194,911 $202,742 $198,624 $195,845 $195,111 $194,911 
Preferred stock(24,510)(23,401)(24,510)(23,427)(23,427)(23,427)(23,401)
Tangible common shareholders’ equity
$178,232 $171,510 $178,232 $175,197 $172,418 $171,684 $171,510 
Reconciliation of period-end assets to period-end tangible assets
Assets$2,819,627 $2,434,079 $2,819,627 $2,738,452 $2,741,688 $2,619,954 $2,434,079 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(2,151)(1,661)(2,151)(2,185)(1,630)(1,646)(1,661)
Related deferred tax liabilities920 713 920 910 789 790 713 
Tangible assets$2,749,445 $2,364,180 $2,749,445 $2,668,226 $2,671,896 $2,550,147 $2,364,180 
Book value per share of common stock
Common shareholders’ equity$248,414 $241,409 $248,414 $245,423 $242,210 $241,491 $241,409 
Ending common shares issued and outstanding8,650.8 8,836.1 8,650.8 8,661.5 8,664.1 8,675.5 8,836.1 
Book value per share of common stock$28.72 $27.32 $28.72 $28.33 $27.96 $27.84 $27.32 
Tangible book value per share of common stock
Tangible common shareholders’ equity$178,232 $171,510 $178,232 $175,197 $172,418 $171,684 $171,510 
Ending common shares issued and outstanding8,650.8 8,836.1 8,650.8 8,661.5 8,664.1 8,675.5 8,836.1 
Tangible book value per share of common stock$20.60 $19.41 $20.60 $20.23 $19.90 $19.79 $19.41 


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
34


    
January 19, 2021 image_01a.jpg

Bank of America Announces Stock Dividends and Common Stock Repurchase Plan for Q1-21

CHARLOTTE – Bank of America today announced the Board of Directors declared a regular quarterly cash dividend on Bank of America common stock of $0.18 per share, payable on March 26, 2021 to shareholders of record as of March 5, 2021.

Also, the Board authorized the repurchase of $2.9 billion in common stock through March 31, 2021, plus repurchases to offset shares awarded under equity-based compensation plans during the same period, estimated to be approximately $0.3 billion. This authorization equals the maximum allowed for the period, according to guidelines established by the Federal Reserve Board following the results of the latest Comprehensive Capital Analysis and Review examination.

The Board’s decision reflects the strength of the company’s balance sheet and its continued focus on growing responsibly. At December 31, 2020 the company’s common equity tier 1 (CET1) ratio was at an all-time high of 11.9 percent. This translates into $36 billion in capital above the minimum requirement.

The repurchase program will be subject to various factors, including the company's capital position, liquidity, financial performance and alternative uses of capital, stock trading price, and general market conditions, and may be suspended at any time. The common stock repurchases may be effected through open market purchases or privately negotiated transactions, including Rule 10b5-1 plans.

The Board also declared a regular quarterly cash dividend of $1.75 per share on the
7% Cumulative Redeemable Preferred Stock, Series B. The dividend is payable on April 23, 2021 to shareholders of record as of April 9, 2021.

Forward-Looking Statements
Certain statements contained in this news release may constitute “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements represent the current expectations, plans or forecasts of Bank of America based on available information. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. These statements often use words like “expects,” “anticipates,” “believes,” “estimates,” “targets,” “intends,” “plans,” “predict,” “goal” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements speak only as of the date they are made, and Bank of America undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made.





    
Forward-looking statements represent Bank of America’s current expectations, plans or forecasts of its future results, revenues, expenses, efficiency ratio, capital measures, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of its future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Bank of America’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any forward-looking statements. You should not place undue reliance on any forward-looking statement and should consider all of the uncertainties and risks discussed under Item 1A. “Risk Factors” of Bank of America’s Annual Report on Form 10-K for the year ended December 31, 2019 and in any of the Bank of America’s other subsequent Securities and Exchange Commission filings.

Bank of America
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,700 lending centers, 2,600 financial centers with a Consumer Investment Financial Solutions Advisor and approximately 2,400 business centers; approximately 17,000 ATMs; and award-winning digital banking with approximately 39 million active users, including approximately 31 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the
New York Stock Exchange.

For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom and register for email news alerts.

www.bankofamerica.com

###













    
Investors May Contact:
Lee McEntire, Bank of America
Phone: 1.980.388.6780
[email protected]

Jonathan G. Blum, Bank of America (Fixed Income)
Phone: 1.212.449.3112
[email protected]

Reporters May Contact:
Jerry Dubrowski, Bank of America
Phone: 1.646.855.1195 (office) or 1.508.843.5626 (mobile)
[email protected]

Christopher P. Feeney, Bank of America
Phone: 1.980.386.6794
[email protected]