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As filed with the Securities and Exchange Commission on October 14, 2020
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
Date of Report (Date of earliest event reported):
October 14, 2020
BANK OF AMERICA CORPORATION
(Exact name of registrant as specified in its charter)
 
Delaware 1-6523 56-0906609
(State or Other Jurisdiction of Incorporation) (Commission File Number) (IRS Employer Identification No.)
100 North Tryon Street
Charlotte, North Carolina 28255
(Address of principal executive offices)
(704) 386-5681
(Registrant’s telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report)
 
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
 
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))



Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareBACNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of Floating Rate Non-Cumulative Preferred Stock, Series EBAC PrENew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.200% Non-Cumulative Preferred Stock, Series CCBAC PrCNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.000% Non-Cumulative Preferred Stock, Series EEBAC PrANew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.000% Non-Cumulative Preferred Stock, Series GGBAC PrBNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 5.875% Non-Cumulative Preferred Stock, Series HHBAC PrKNew York Stock Exchange
7.25% Non-Cumulative Perpetual Convertible Preferred Stock, Series LBAC PrLNew York Stock Exchange
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrGNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 1
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrHNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 2
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrJNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 4
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrLNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 5
Floating Rate Preferred Hybrid Income Term Securities of BAC Capital Trust XIII (and the guarantee related thereto)BAC/PFNew York Stock Exchange
5.63% Fixed to Floating Rate Preferred Hybrid Income Term Securities of BAC Capital Trust XIV (and the guarantee related thereto)BAC/PGNew York Stock Exchange
Income Capital Obligation Notes initially due December 15, 2066 of Bank of America CorporationMER PrKNew York Stock Exchange
Senior Medium-Term Notes, Series A, Step Up Callable Notes, due BAC/31BNew York Stock Exchange
November 28, 2031 of BofA Finance LLC (and the guarantee of the
Registrant with respect thereto)
Depositary Shares, each representing a 1/1,000th interest in a share of 5.375% Non-Cumulative Preferred Stock, Series KKBAC PrMNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 5.000% Non-Cumulative Preferred Stock, Series LLBAC PrN
New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR 230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR 240.12b-2).
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐




ITEM 2.02. RESULTS OF OPERATIONS AND FINANCIAL CONDITION.
On October 14, 2020, Bank of America Corporation (the "Corporation") announced financial results for the third quarter ended September 30, 2020, reporting third quarter net income of $4.9 billion, or $0.51 per diluted share. A copy of the press release announcing the Corporation's results for the third quarter ended September 30, 2020 (the "Press Release") is attached hereto as Exhibit 99.1 and is incorporated by reference in this Item 2.02. The Press Release is available on the Corporation's website.
The information provided in Item 2.02 of this report, including Exhibit 99.1, shall be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.
ITEM 7.01. REGULATION FD DISCLOSURE.
On October 14, 2020, the Corporation will hold an investor conference call and webcast to discuss financial results for the third quarter ended September 30, 2020, including the Press Release and other matters relating to the Corporation.
The Corporation has also made available on its website presentation materials containing certain historical and forward-looking information relating to the Corporation (the "Presentation Materials") and materials that contain additional information about the Corporation's financial results for the third quarter ended September 30, 2020 (the "Supplemental Information"). The Presentation Materials and the Supplemental Information are furnished herewith as Exhibit 99.2 and Exhibit 99.3, respectively, and are incorporated by reference in this Item 7.01. All information in Exhibits 99.2 and 99.3 is presented as of the particular date or dates referenced therein, and the Corporation does not undertake any obligation to, and disclaims any duty to, update any of the information provided.
The information provided in Item 7.01 of this report, including Exhibits 99.2 and 99.3, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall the information or Exhibits 99.2 or 99.3 be deemed incorporated by reference in any filings under the Securities Act of 1933, as amended.

ITEM 9.01. FINANCIAL STATEMENTS AND EXHIBITS.
(d) Exhibits.
Exhibit 99.1 is filed herewith. Exhibits 99.2 and 99.3 are furnished herewith.
 
EXHIBIT NO.  DESCRIPTION OF EXHIBIT
  
  
  
104Cover Page Interactive Data File (embedded in the cover page formatted in Inline XBRL)



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Corporation has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
BANK OF AMERICA CORPORATION
By: /s/ Rudolf A. Bless
 Rudolf A. Bless
 Chief Accounting Officer

Dated: October 14, 2020


Bank of America Reports Quarterly Net Income of $4.9 Billion, EPS of $0.51 CET1 Ratio Improved to 11.9%, Average Deposits up $320 Billion to $1.7 Trillion, Average Global Liquidity Sources Grew $307 Billion to $859 Billion(A)(B) Q3-20 Financial Highlights1 Q3-20 Business Segment Highlights1,2(C) • Net income of $4.9 billion, or $0.51 per diluted Consumer Banking share • Net income of $2.1 billion • Provision for credit losses increased to $1.4 billion, • Loans up 5% to $319 billion; deposits up 21% to $861 billion driven by COVID-19 impacts in commercial • Consumer investment assets up 20% to $267 billion, driven by flows • Revenue, net of interest expense, decreased 11% of $24 billion since Q3-19 to $20.3 billion • Client Support Actions: (D) – Net interest income (NII) down 17% to $10.1 – ~343,000 Paycheck Protection Program loans to small business billion, driven by lower interest rates owners YTD; ~$25 billion in outstanding balances – Noninterest income declined 4% to $10.2 billion, – Processed ~1.8 million payment deferrals YTD, of which ~100,000 primarily reflecting lower consumer fees as well were still in place as of September 30 as improved trading and investment banking results Global Wealth and Investment Management • Noninterest expense decreased 5% to $14.4 billion • Net income of $749 million as higher net costs related to COVID-19 and higher • Record client balances of $3.1 trillion, up 6%, driven by higher market litigation expense were more than offset by the valuations and client flows absence of a $2.1 billion Merchant Services • Loans up 9% to $186 billion; deposits up 15% to $292 billion impairment charge recorded in the year-ago • Merrill added ~17,000 net new households YTD, and Private Bank quarter added more than 1,400 net new relationships YTD • Loan and lease balances in the business segments • Client Support Actions: rose $27 billion, or 3%, to $950 billion – 77% of Wealth Management clients used online or mobile platform • Deposits rose $320 billion, or 23%, to $1.7 trillion – Record 100,000+ WebEx meetings hosted by Merrill Lynch Wealth • Common equity tier 1 (CET1) ratio increased 50 Management Financial Advisors, up nearly 7 times vs. Q3-19 basis points to 11.9% (Standardized approach), – Private Bank teams averaged 1,850 client interactions/day YTD versus 9.5% required minimum(A) • Book value per common share rose 5% to $28.33; Global Banking tangible book value per common share rose 5% to $20.233 • Net income of $926 million From Chairman and CEO Brian Moynihan: • Firmwide investment banking fees (excl. self-led) up 15% to $1.8 billion; second-best quarter in firm's history "As the economy continued to recover, we generated • No. 3 ranking in investment banking fees YTD(E) nearly $5 billion in earnings this quarter, reflecting the diversity of our business model, our industry-leading • Loans down 1% to $373 billion; deposits up 31% to $471 billion market position and digital capabilities, and our • Client Support Actions: adherence to responsible growth. – Raised $617 billion in capital YTD on behalf of clients – Issued $2 billion Equality Progress Sustainability Bond to help "Our Consumer business earned $2.1 billion as asset reduce inequalities in Black and Hispanic/Latino communities quality remained sound and spending rebounded. Our Wealth Management business showed once again why Global Markets it is an industry leader in providing timely advice and guidance to clients, and our Global Banking and Global • Net income of $857 million Markets businesses continued to support the global • Sales and trading revenue of $3.2 billion, including net debit valuation economy by helping clients raise capital, manage risk adjustment (DVA) losses of $116 million and increase liquidity. • Excluding net DVA, sales and trading revenue increased 4% to $3.3 billion(F) "We also supported our communities by making – FICC increased 3% to $2.1 billion(F) progress on our $1 billion commitment to drive racial – Equities increased 6% to $1.2 billion(F) equality and issuing a $2 billion Equality Progress • Client Support Action: Sustainability Bond. I want to thank our teammates for – Supported clients by providing liquidity and a strong and resilient their exceptional work under extraordinarily difficult trading platform circumstances." See page 10 for endnotes. 1 Financial Highlights and Business Segment Highlights are compared to the year-ago quarter unless noted. Loan and deposit balances are shown on an average basis unless noted. 2 The Corporation reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis. 3 Tangible book value per common share represents a non-GAAP financial measure. For more information, see page 18. 1


 
Bank of America Financial Highlights(G) Three months ended ($ in billions, except per share data) 9/30/2020 6/30/2020 9/30/2019 Total revenue, net of interest expense $20.3 $22.3 $22.8 Provision for credit losses 1.4 5.1 0.8 Noninterest expense 14.4 13.4 15.2 Pretax income 4.5 3.8 6.9 Pretax, pre-provision income1(G) 5.9 8.9 7.6 Income tax expense (0.3) 0.3 1.1 Net Income 4.9 3.5 5.8 Diluted earnings per share $0.51 $0.37 $0.56 1 Pretax, pre-provision income represents a non-GAAP financial measure. For more information, see page 18. From Chief Financial Officer Paul Donofrio: "The past nine months have tested us and I’m proud to say that our teammates have responded extraordinarily well – continuing to deliver for our customers, our communities and our shareholders. In addition to providing billions of dollars in credit and liquidity to clients, and committing billions more to the communities in which we live and work, we have earned more than twice our dividend in every quarter since the crisis began. Equally important, our capital position and credit reserves increased this quarter, which positions us to continue to be a source of strength for all of our stakeholders." Supporting Employees, Clients and Communities Employees Clients – Extensive steps to help protect and support employees working – Extensive efforts to keep clients safe, including enhanced cleanings, in offices, including enhanced cleanings, providing personal personal protective equipment, wellness barriers, physical distancing, protective equipment and installing thousands of wellness virtual client meetings and opening drive-up windows barriers – Proactive client outreach across all businesses, including: – Expanded employee benefits (no-cost coronavirus testing in – Millions of letters and emails and placing outbound calls to U.S.; no-fee Teladoc; enhanced backup child care, including Consumer and Small Business clients reimbursement of up to $100 per day; physical and emotional – Thousands of calls, meetings and broadcasts to actively advise and wellness resources; and vacation and personal day flexibility) connect with Wealth Management and Private Bank clients – Proactive guidance and market insight from BofA Global Research – Dedicated communications and outreach to employees and and Investment Insights teams family members about available resources, including Life Event Services and Employee Assistance Program counseling services – ~343,000 Paycheck Protection Program loans to small business owners YTD; ~$25 billion in outstanding balances (avg. of $74,000; – Employee Relief Fund provides grants to U.S.-based 99% of loans to businesses with <100 employees) employees experiencing emergency hardships – Processed more than 16 million Economic Impact Payments YTD, – 24K,000 employees have been reskilled and realigned YTD to totaling more than $26 billion for clients and non-clients serve in new capacities and support our clients – Provided relief from various fees, including overdraft, non- – Committed to no COVID-19-related layoffs in 2020 sufficient funds, monthly maintenance and late charges Communities – Processed ~1.8 million payment deferral requests YTD across credit – Announced $1 billion, four-year initiative to help drive racial card, auto, mortgage and home equity, and small business loans equality and economic opportunity in communities of color through our Client Assistance Program, of which ~100,000 are still in – Announced $25 million commitment to the launch of a new place Smithsonian Institution initiative to further how Americans – No negative credit bureau reporting for previously up-to-date clients understand, experience and confront issues involving race requesting financial relief – Committed $100 million to support and address pressing needs – Raised $617 billion in capital for clients across debt/equity markets of health crisis, including health care, food and education YTD – Committed to provide up to $250 million in capital to community– Ensuring reliable access for clients’ financial needs through 24/7 access development financial institutions (CDFIs) and up to $10 million to mobile and online banking tools, virtual communication tools, in philanthropic grants to help fund CDFI operations continued access to cash, and ~4,300 financial centers and other bank offices – Issued $2 billion Equality Progress Sustainability Bond to advance racial equality, economic opportunity and environmental – Supported clients by providing liquidity and a strong and resilient sustainability trading platform – Issued $1 billion corporate social bond; first bond issued by a U.S. commercial bank entirely focused on fighting COVID-19 2


 
Consumer Banking1,2 Financial Results1 • Net income declined $1.3 billion to $2.1 billion, Three months ended reflecting the impact of lower interest rates, lower consumer fees and higher operating costs associated ($ in millions) 9/30/2020 6/30/2020 9/30/2019 with measures to protect the health and safety of Total revenue2 $8,039 $7,852 $9,724 employees and clients Provision for credit losses 479 3,024 917 • Revenue of $8.0 billion decreased 17%, driven by Noninterest expense 4,842 4,734 4,399 lower NII from lower rates, as well as lower service Pretax income 2,718 94 4,408 charges and lower card income, driven by reduced credit card activity Income tax expense 666 23 1,080 • Provision for credit losses decreased 48% to $479 Net income $2,052 $71 $3,328 million, driven by a reserve release(H) of $179 million due to an improved macroeconomic environment and Business Highlights1,3 (C) lower credit card balances Three months ended – Net charge-off ratio improved to 0.82%, compared ($ in billions) 9/30/2020 6/30/2020 9/30/2019 to 1.18% Average deposits $861.0 $810.7 $709.3 • Noninterest expense increased 10% to $4.8 billion, Average loans and leases 318.8 321.6 303.8 driven primarily by incremental expense to support customers and employees during COVID-19 Consumer investment assets 266.7 246.1 223.2 (EOP) – Continued investment in new and renovated financial centers, client professionals and digital Active mobile banking users 30.6 30.3 28.7 (MM) capabilities, offset by the benefits of digital usage Number of financial centers 4,309 4,298 4,302 Efficiency ratio 60 % 60 % 45 % Business Highlights1,3(C) Return on average allocated 21 1 36 capital • Average deposits grew $152 billion, or 21%; average loans grew $15 billion, or 5%, driven by growth in Total Consumer Credit Card3 residential mortgages and Small Business (PPP) loans Average credit card $81.3 $86.2 $94.4 • Consumer investment assets grew $44 billion, or outstanding balances 20%, to $267 billion, driven by client flows and Total credit/debit spend 166.1 143.3 162.0 market performance Risk-adjusted margin 9.7 % 8.5 % 8.5 % – $24 billion of client flows since Q3-19 1 Comparisons are to the year-ago quarter unless noted. – 3 million client accounts, up 10% YoY 2 Revenue, net of interest expense. 3 The Consumer credit card portfolio includes Consumer Banking and GWIM. • Combined credit/debit card spend up 2% • 6.9 million Consumer customers enrolled in Preferred Rewards, with 99% retention rate Continued Business Leadership • No. 1 Consumer Deposit Market Share (Estimated retail consumer Digital Usage Continued to Grow1 deposits based on June 30, 2020 FDIC deposit data) • 39.3 million active digital banking users, up 3% • No. 1 Small Business Lender (FDIC, Q2-20) • 30.6 million active mobile banking users, up 7% • No. 1 Online Banking and Mobile Banking Functionality (Keynova Q2-20 • Digital sales were 44% of all Consumer Banking Online Banker Scorecard, Javelin 2020 Online and Mobile Banking sales Scorecards) • 2.3 billion digital logins in Q3-20 • No. 1 in Prime Auto Credit Distribution of New Originations Among • 12.2 million active Zelle® users, now including small Peers (Experian AutoCount; franchised dealers; largest percentage of businesses; sent and received 140 million transfers 680+ Vantage 3.0 loan originations among key competitors as of July worth $39 billion in Q3-20, up 88% 2020) • ~688,000 digital appointments with an associate • No. 1 Digital Checking Account Sales Functionality (Forrester, January 2020) • Named North America’s Best Digital Bank (Euromoney, July 2020) • Best Mortgage Lender for First-Time Homebuyers (Nerdwallet, 2020) • Five Star Ranking Overall - Named a Top Online Stock Broker (Nerdwallet, 2020) 3


 
Global Wealth and Investment Management1,2 Financial Results1 • Net income down $348 million to $749 million • Revenue decreased 7% to $4.5 billion as lower NII Three months ended more than offset higher asset management fees ($ in millions) 9/30/2020 6/30/2020 9/30/2019 • Provision for credit losses decreased $13 million to Total revenue2 $4,546 $4,425 $4,904 $24 million Provision for credit losses 24 136 37 • Noninterest expense increased $116 million to $3.5 billion, driven primarily by higher revenue-related Noninterest expense 3,530 3,463 3,414 incentives and investments in primary sales Pretax income 992 826 1,453 professionals Income tax expense 243 202 356 Business Highlights1(C) Net income $749 $624 $1,097 • Total client balances up $161 billion, or 6%, to a record $3.1 trillion Business Highlights1(C) – Average deposits increased $37 billion, or 15%, to Three months ended $292 billion; average loans and leases grew $15 billion, or 9%, to $186 billion ($ in billions) 9/30/2020 6/30/2020 9/30/2019 – AUM flows of $1 billion in Q3-20 Average deposits $291.8 $287.1 $254.5 Average loans and leases 185.6 182.2 170.4 Merrill Lynch Wealth Management Highlights1 Total client balances (EOP) 3,066.6 2,927.8 2,906.0 • Strong Client Growth and Advisor Engagement AUM flows 1.4 3.6 5.5 – Record client balances of $2.6 trillion, up 5% – Record AUM balances of nearly $1 trillion, up 6% Pretax margin 22 % 19 % 30 % – Added ~3,600 net new households in Q3-20 Return on average allocated 20 17 30 capital – Record number of forms signed via eSignature and 1 Comparisons are to the year-ago quarter unless noted. Mobile Easy Sign in Q3, up more than 4 times 2 Revenue, net of interest expense. • Digital Usage Continued to Grow – 77% of clients actively using online or mobile Continued Business Leadership platform; record 36% Merrill Lynch mobile app • No. 1 U.S. wealth management market position across client assets, usage, up 39% deposits and loans (U.S.-based, full-service wirehouse peers based on – Record levels of advisor/client digital Q2-20 earnings releases) communications; 370,000+ secure texts, up 58% • No. 1 in personal trust assets under management (Industry Q2-20 FDIC call reports) – Record number of checks deposited digitally on • Most advisors (284) on Barron's 2020 Top 1,200 Financial Advisors list Merrill Lynch; 48% of all eligible checks deposited for the 11th consecutive year digitally, up 47% • Most advisors (240) named to Forbes' Top Womens Wealth Advisors list Bank of America Private Bank Highlights1 • Most advisors (1,013) on Forbes' Best-In-State Wealth Advisors list • Strong Client Engagement • No. 1 in Forbes’ Top Next-Generation Advisors (2020) – Record client balances of $496 billion, up 7% • No. 1 in Financial Times' Top 401k Retirement Plan Advisers (2019) • No. 1 in Barron’s Top 100 Women Advisors (2020) – Added more than 200 net new relationships in Q3 • Digital Wealth Impact Innovation Award for Digital Engagement – Client teams averaged 1,850 client (AITE Group, 2020) interactions per day YTD • Digital Usage Continued to Grow – Record 77% client adoption across online and mobile platforms; record 20% Private Bank mobile app usage, up from 12% – Record 71% of checks deposited digitally on BAC platform, up 14% – Record logins in Q3-20, up 45% – Once logged in, clients are using features more frequently: Erica sessions up 95%, Zelle transactions up 79%, and digital wallet transactions up 35% 4


 
Global Banking1,2 1 • Net income decreased $1.2 billion to $926 million Financial Results • Revenue of $4.5 billion decreased 13%, as lower NII Three months ended more than offset higher investment banking fees ($ in millions) 9/30/2020 6/30/2020 9/30/2019 • Provision for credit losses increased $763 million to Total revenue2,3 $4,517 $5,091 $5,212 (H) $883 million, due to higher reserve build from Provision for credit losses 883 1,873 120 COVID-19-impacted industries, such as travel and entertainment Noninterest expense 2,365 2,224 2,219 • Noninterest expense increased 7% to $2.4 billion, Pretax income 1,269 994 2,873 driven by continued investments in the business, Income tax expense 343 268 776 including for Merchant Services Net income $926 $726 $2,097 Business Highlights1,2(C) Business Highlights1,2(C) • Average deposits increased $111 billion, or 31%, to $471 billion, reflecting client flight to safety Three months ended • Average loans and leases declined $4 billion, or 1%, ($ in billions) 9/30/2020 6/30/2020 9/30/2019 to $373 billion, driven by client paydowns Average deposits $471.3 $493.9 $360.5 • Total corporation investment banking fees increased Average loans and leases 373.1 423.6 377.1 15%, to $1.8 billion (excl. self-led), driven by strong Total Corp. IB fees (excl. self- 1.8 2.2 1.5 equity performance, up 116% led)2 Global Banking IB fees2 1.0 1.2 0.9 1 Digital Usage Continued to Grow Business Lending revenue 1.8 1.9 2.1 • ~500,000 CashPro® Online users (digital banking Global Transaction Services 1.6 1.8 2.1 platform) across commercial, corporate and revenue business banking businesses Efficiency ratio 52 % 44 % 43 % • CashPro Mobile active users increased 39% and Return on average allocated 9 7 20 logins increased 54% (rolling 12 months, YoY) capital • CashPro Mobile app payment approvals value is 1 Comparisons are to the year-ago quarter unless noted. $187 billion, volume increased 111% (rolling 12 2 Global Banking and Global Markets share in certain deal economics from investment banking, months, YoY) loan origination activities, and sales and trading activities. 3 Revenue, net of interest expense. • Number of checks deposited via CashPro Mobile app is up 117%, and dollar volume increased 185% Continued Business Leadership (rolling 12 months, YoY) • North America’s Best Bank for Small to medium-sized enterprises • 16 million incoming receivables were digitally (Euromoney, 2020) matched in last 12 months using Intelligent • Best Overall Brand: Middle Market Banking (Greenwich, 2019) Receivables, which uses AI to match payments • North America and Latin America's Best Bank for Transaction Services and accounts receivables (August 2020) (Euromoney, 2020) • Mobile Wallet adoption for commercial cards • 2019 Quality, Share and Excellence Awards for U.S. Large Corporate grew by 67% YoY (August 2020) Banking and Cash Management (Greenwich, 2019) • Relationships with 74% of Global Fortune 500 and 95% of U.S. Fortune 1000 (2020) 5


 
Global Markets1,2 • Net income increased $9 million to $857 million Financial Results1 – Excluding net DVA, net income increased 10% to Three months ended $945 million4 ($ in millions) 9/30/2020 6/30/2020 9/30/2019 • Revenue of $4.3 billion increased 11%, driven by 2,3 increases in sales and trading, investment banking Total revenue $4,283 $5,350 $3,863 fees, and card income Net DVA4 (116) (261) (15) – Excluding net DVA, revenue increased 13%4 Total revenue $4,399 $5,611 $3,878 (excl. net DVA)2,3,4 • Noninterest expense increased $427 million, or 16%, to $3.1 billion, driven by higher activity-based Provision for credit losses 21 105 0 expenses for both card and trading Noninterest expense 3,104 2,682 2,677 5 • Average VaR of $109 million driven by the inclusion Pretax income 1,158 2,563 1,186 of market volatility from the COVID-19 crisis in the Income tax expense 301 666 338 look-back period Net income $857 $1,897 $848 Business Highlights1,2(C) Net income (excl. net $945 $2,095 $859 DVA)4 • Reported sales and trading revenue of $3.2 billion • Excluding net DVA, sales and trading revenue increased 4% to $3.3 billion(F) Business Highlights1,2(C) – FICC revenue increased 3% to $2.1 billion, driven Three months ended by stronger performance in mortgage and foreign ($ in billions) 9/30/2020 6/30/2020 9/30/2019 exchange products Average total assets $681.0 $663.1 $687.4 – Equities revenue increased 6% to $1.2 billion, driven by increased client activity in Asia Average trading-related 485.3 467.0 498.8 assets Additional Highlights Average loans and leases 72.3 74.1 71.6 2 • 675+ research analysts covering 3,250+ companies, Sales and trading revenue 3.2 4.2 3.2 1,350+ corporate bond issuers across 55+ economies Sales and trading revenue 3.3 4.4 3.2 and 24 industries (excl. net DVA)2(F) Global Markets IB fees2 0.7 0.9 0.6 Efficiency ratio 72 % 50 % 69 % Return on average allocated 9 21 10 capital 1 Comparisons are to the year-ago quarter unless noted. 2 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 3 Revenue, net of interest expense. 4 Revenue and net income, excluding net DVA, are non-GAAP financial measures. See endnote F on page 10 for more information. 5 VaR model uses a historical simulation approach based on three years of historical data and an expected shortfall methodology equivalent to a 99% confidence level. Average VaR was $109MM, $81MM and $34MM for Q3-20, Q2-20 and Q3-19, respectively. Continued Business Leadership • CMBS Bank of the Year (GlobalCapital US Securitization Awards, 2020) • Derivatives House of the Year (Risk Awards 2020) • Equity Derivatives House of the Year (GlobalCapital, 2020) • Derivatives and Interest Rate Derivatives House of the Year (IFR Awards, 2019) • No. 1 Global Research Firm (Institutional Investor, 2019) • No. 1 Global Fixed Income Research Team (Institutional Investor, 2019) • No. 1 Quality Leader in U.S. Fixed Income Overall Trading Quality and No. 1 U.S. Fixed Income Overall Service Quality (Greenwich, 2019) • Quality Leader in Global Foreign Exchange Sales and Corporate FX Sales (Greenwich, 2019) • Share Leader in U.S. Fixed Income Market Share (Greenwich, 2019) • No. 1 Municipal Bonds Underwriter (Refinitiv, 2020) 6


 
All Other1 1 • Net income of $297 million, compared to a loss of Financial Results $1.6 billion Three months ended – Q3-19 included Merchant Services impairment ($ in millions) 9/30/2020 6/30/2020 9/30/2019 charge of $2.1 billion (pretax) related to the Total revenue2 $(935) $(264) $(748) notice of termination of the merchant services joint venture Provision for credit losses (18) (21) (295) • Q3-20 total corporation effective tax rate includes Noninterest expense 560 307 2,460 a positive $700 million tax adjustment to increase Pretax loss (1,477) (550) (2,913) the carrying value of U.K. deferred tax assets, Income tax expense (benefit) (1,774) (765) (1,320) driven by enactment of U.K. tax rate change in the quarter, and reflects a partial reversal of amounts Net income (loss) $297 $215 $(1,593) written down in prior years 1 Comparisons are to the year-ago quarter unless noted. 2 • Total corporate litigation expense increased $284 Revenue, net of interest expense. million to $636 million Note: All Other consists of asset and liability management (ALM) activities, equity investments, non-core mortgage loans and servicing activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass certain residential mortgages, debt securities, and interest rate and foreign currency risk management activities. Substantially all of the results of ALM activities are allocated to our business segments. 7


 
Credit Quality Charge-offs Highlights1 • Total net charge-offs decreased $174 million, or Three months ended 15%, from Q2-20 to $972 million ($ in millions) 9/30/2020 6/30/2020 9/30/2019 – Consumer net charge-offs decreased $170 million from the prior quarter to $564 million, Provision for credit losses $1,389 $5,117 $779 aided by benefits of deferrals and government Net charge-offs 972 1,146 811 stimulus 2 – Commercial net charge-offs relatively flat Net charge-off ratio 0.40 % 0.45 % 0.34 % from the prior quarter at $408 million At period-end • Net charge-off ratio decreased 5 basis points Nonperforming loans and $4,550 $4,393 $3,476 from the prior quarter to 0.40% leases Provision for credit losses Nonperforming loan and 0.48 % 0.44 % 0.36 % • Provision expense decreased $3.7 billion from the leases ratio prior quarter to $1.4 billion; net reserve build(H) of Allowance for loan and lease $19,596 $19,389 $9,433 $417 million in Q3-20 losses – Commercial reserve build of $686 million, Allowance for loan and lease 2.07 % 1.96 % 0.98 % driven by COVID-19 impacted industries such losses ratio3 as travel and entertainment 1 Comparisons are to the year-ago quarter unless noted. 2 Net charge-off ratio is calculated as annualized net charge-offs divided by average – Consumer reserve release of $269 million due outstanding loans and leases during the period. 3 to improving macroeconomic environment and Allowance for loan and lease losses ratio is calculated as allowance for loan and lease losses divided by loans and leases outstanding at the end of the period. lower credit card balances 4 The Company’s adoption of the new CECL accounting standard effective January 1, 2020 measures the allowance based on management’s best estimate of lifetime expected credit 4 losses inherent in the Company’s lending activities. Prior periods presented reflect Allowance for credit losses measurement of the allowance based on management’s estimate of probable incurred credit • Allowance for credit losses, including unfunded losses. commitments, increased 2% from the prior quarter to $21.5 billion, driven by a net reserve Note: Ratios do not include loans accounted for under the fair value option. build of $417 million – Allowance for loan and lease losses increased $207 million, or 1%, from the prior quarter to $19.6 billion, representing 2.07% of total loans and leases • Nonperforming loans (NPLs) increased $157 million from Q2-20 to $4.6 billion, driven by consumer real estate due to expired deferrals • Commercial reservable criticized utilized exposure increased $9.8 billion from the prior quarter to $35.7 billion – Largest increases included Hotels and Airlines See page 10 for endnotes. 8


 
Balance Sheet, Liquidity and Capital Highlights ($ in billions except per share data, end of period, unless otherwise noted)(A)(B)(C) Three months ended 9/30/2020 6/30/2020 9/30/2019 Ending Balance Sheet Total assets $2,738.5 $2,741.7 $2,426.3 Total loans and leases 955.2 998.9 972.9 Total loans and leases in business segments (excluding All Other) 932.1 973.8 933.2 Total deposits 1,702.9 1,718.7 1,392.8 Average Balance Sheet Average total assets $2,739.7 $2,704.2 $2,412.2 Average loans and leases 974.0 1,031.4 964.7 Average deposits 1,695.5 1,658.2 1,375.1 Funding and Liquidity Long-term debt $255.7 $261.6 $243.4 Global Liquidity Sources, average(B) 859 796 552 Equity Common shareholders’ equity $245.4 $242.2 $244.8 Common equity ratio 9.0 % 8.8 % 10.1 % Tangible common shareholders’ equity1 $175.2 $172.4 $174.9 Tangible common equity ratio1 6.6 % 6.5 % 7.4 % Per Share Data Common shares outstanding (in billions) 8.66 8.66 9.08 Book value per common share $28.33 $27.96 $26.96 Tangible book value per common share1 20.23 19.90 19.26 Regulatory Capital(A) CET1 capital $173.2 $171.0 $169.2 Standardized approach Risk-weighted assets $1,459 $1,475 $1,484 CET1 ratio 11.9 % 11.6 % 11.4 % Advanced approaches Risk-weighted assets $1,363 $1,504 $1,440 CET1 ratio 12.7 % 11.4 % 11.7 % Supplementary leverage Supplementary leverage ratio (SLR) 6.9 % 7.1 % 6.6 % 1 Represents a non-GAAP financial measure. For reconciliation, see page 18 of this press release. 9


 
Endnotes A Regulatory capital ratios at September 30, 2020 are preliminary. The Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for both quarters ended September 30, 2020 and 2019 and the Advanced approaches for the quarter ended June 30, 2020. Supplementary leverage exposure at both September 30, 2020 and June 30, 2020 excludes U.S. Treasury Securities and deposits at Federal Reserve Banks. B Global Liquidity Sources (GLS) include cash and high-quality, liquid, unencumbered securities, inclusive of U.S. government securities, U.S. agency securities, U.S. agency MBS, and a select group of non-U.S. government and supranational securities, and other investment-grade securities, and are readily available to meet funding requirements as they arise. It does not include Federal Reserve Discount Window or Federal Home Loan Bank borrowing capacity. Transfers of liquidity among legal entities may be subject to certain regulatory and other restrictions. C We present certain key financial and nonfinancial performance indicators (KPIs) that management uses when assessing consolidated and/or segment results. We believe this information is useful because it provides management and investors with information about underlying operational performance and trends. KPIs are presented in Balance Sheet, Liquidity and Capital Highlights and on the Segment pages for each segment. D We also measure net interest income on an FTE basis, which is a non-GAAP financial measure. FTE basis is a performance measure used in operating the business that management believes provides investors a more accurate picture of the interest margin for comparative purposes. We believe that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practice. Net interest income on an FTE basis was $10.2 billion, $11.0 billion and $12.3 billion for the three months ended September 30, 2020, June 30, 2020 and September 30, 2019, respectively. The FTE adjustment was $114 million, $128 million and $148 million for the three months ended September 30, 2020, June 30, 2020 and September 30, 2019, respectively. E Source: Dealogic as of October 1, 2020. F Global Markets revenue and net income, excluding net debit valuation adjustments (DVA), and sales and trading revenue, excluding net DVA, are non- GAAP financial measures. Net DVA (losses) were $(116) million, $(261) million and $(15) million for the three months ended September 30, 2020, June 30, 2020 and September 30, 2019, respectively. FICC net DVA (losses) were $(107) million, $(245) million and $(18) million for the three months ended September 30, 2020, June 30, 2020 and September 30, 2019, respectively. Equities net DVA gains (losses) were $(9) million, $(16) million and $3 million for the three months ended September 30, 2020, June 30, 2020 and September 30, 2019, respectively. G Pretax, pre-provision income (PTPI) at the consolidated level is a non-GAAP financial measure calculated by adjusting consolidated pretax income to add back provision for credit losses. Similarly, PTPI at the segment level is a non-GAAP financial measure calculated by adjusting the segments' pretax income to add back the provision for credit losses. Management believes that PTPI (both at the consolidated and segment level) is a useful financial measure as it enables an assessment of the Company’s ability to generate earnings to cover credit losses through a credit cycle and provides an additional basis for comparing the Company's results of operations between periods by isolating the impact of provision for credit losses, which can vary significantly between periods. For Reconciliations to GAAP financial measures, see below for segments and page 18 for total company. (Dollars in millions) Third Quarter 2020 Consumer Global Global Banking GWIM Banking Markets All Other Pretax income $ 2,718 $ 992 $ 1,269 $ 1,158 $ (1,477) Provision for credit losses 479 24 883 21 (18) Pretax, pre-provision income $ 3,197 $ 1,016 $ 2,152 $ 1,179 $ (1,495) Second Quarter 2020 Consumer Global Global Banking GWIM Banking Markets All Other Pretax income $ 94 $ 826 $ 994 $ 2,563 $ (550) Provision for credit losses 3,024 136 1,873 105 (21) Pretax, pre-provision income $ 3,118 $ 962 $ 2,867 $ 2,668 $ (571) Third Quarter 2019 Consumer Global Global Banking GWIM Banking Markets All Other Pretax income $ 4,408 $ 1,453 $ 2,873 $ 1,186 $ (2,913) Provision for credit losses 917 37 120 — (295) Pretax, pre-provision income $ 5,325 $ 1,490 $ 2,993 $ 1,186 $ (3,208) H Reserve Build (or Release) is calculated by subtracting net charge-offs for the period from the provision for credit losses recognized in that period. The period-end allowance, or reserve, for credit losses reflects the beginning of the period allowance adjusted for net charge-offs recorded in that period plus the provision for credit losses recognized in that period. 10


 
Contact Information and Investor Conference Call Invitation Investor Call Note: Chief Executive Officer Brian Moynihan and Chief Financial Officer Paul Donofrio will discuss third- Information quarter 2020 financial results in a conference call at 8:30 a.m. ET today. The presentation and supporting materials can be accessed on the Bank of America Investor Relations website at http://investor.bankofamerica.com. For a listen-only connection to the conference call, dial 1.877.200.4456 (U.S.) or 1.785.424.1732 (international). The conference ID is 79795. Please dial in 10 minutes prior to the start of the call. Investors can access replays of the conference call by visiting the Investor Relations website or by calling 1.800.934.4850 (U.S.) or 1.402.220.1178 (international) from October 14 through October 23. Investors May Contact: Reporters May Contact: Lee McEntire, Bank of America, 1.980.388.6780 Jerry Dubrowski, Bank of America, 1.646.855.1195 (office) or lee.mcentire@bofa.com 1.508.843.5626 (mobile) jerome.f.dubrowski@bofa.com Jonathan Blum, Bank of America (Fixed Income), 1.212.449.3112 jonathan.blum@bofa.com Bank of America Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,900 lending centers, 2,500 financial centers with a Consumer Investment Financial Solutions Advisor and approximately 2,300 business centers; approximately 17,000 ATMs; and award-winning digital banking with approximately 39 million active users, including approximately 31 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry- leading support to approximately 3 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange. Forward-Looking Statements Bank of America Corporation (the “Company”) and its management may make certain statements that constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipates,” “targets,” “expects,” “hopes,” “estimates,” “intends,” “plans,” “goals,” “believes,” “continue” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements represent the Company’s current expectations, plans or forecasts of its future results, revenues, expenses, efficiency ratio, capital measures, strategy, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Company’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any of these forward-looking statements. 11


 
You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more fully discussed under Item 1A. Risk Factors of the Company’s 2019 Annual Report on Form 10-K and in any of the Company’s subsequent Securities and Exchange Commission filings: the Company’s potential judgments, claims, damages, penalties, fines and reputational damage resulting from pending or future litigation and regulatory and government actions, including as a result of our participation in and execution of government programs related to the Coronavirus Disease 2019 (COVID-19) pandemic; the possibility that the Company’s future liabilities may be in excess of its recorded liability and estimated range of possible loss for litigation, regulatory, and representations and warranties exposures; the possibility that the Company could face increased servicing, fraud, indemnity, contribution or other claims from one or more counterparties, including trustees, purchasers of loans, underwriters, issuers, monolines, private-label and other investors, or other parties involved in securitizations; the Company’s ability to resolve representations and warranties repurchase and related claims, including claims brought by investors or trustees seeking to avoid the statute of limitations for repurchase claims; the risks related to the discontinuation of the London InterBank Offered Rate and other reference rates, including increased expenses and litigation and the effectiveness of hedging strategies; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign debt, and related stresses on financial markets, currencies and trade, and the Company’s exposures to such risks, including direct, indirect and operational; the impact of U.S. and global interest rates, inflation, currency exchange rates, economic conditions, trade policies and tensions, including tariffs, and potential geopolitical instability; the impact of the interest rate environment on the Company’s business, financial condition and results of operations; the possibility that future credit losses may be higher than currently expected due to changes in economic assumptions, customer behavior, adverse developments with respect to U.S. or global economic conditions and other uncertainties; the Company’s ability to achieve its expense targets and expectations regarding revenue, net interest income, provision for credit losses, net charge-offs, effective tax rate, loan growth or other projections; adverse changes to the Company’s credit ratings from the major credit rating agencies; an inability to access capital markets or maintain deposits or borrowing costs; estimates of the fair value and other accounting values, subject to impairment assessments, of certain of the Company’s assets and liabilities; the estimated or actual impact of changes in accounting standards or assumptions in applying those standards; uncertainty regarding the content, timing and impact of regulatory capital and liquidity requirements; the impact of adverse changes to total loss-absorbing capacity requirements, stress capital buffer requirements and/or global systemically important bank surcharges; the potential impact of actions of the Board of Governors of the Federal Reserve System on the Company’s capital plans; the effect of regulations, other guidance or additional information on the impact from the Tax Cuts and Jobs Act; the impact of implementation and compliance with U.S. and international laws, regulations and regulatory interpretations, including, but not limited to, recovery and resolution planning requirements, Federal Deposit Insurance Corporation assessments, the Volcker Rule, fiduciary standards, derivatives regulations and the Coronavirus Aid, Relief, and Economic Security Act and any similar or related rules and regulations; a failure or disruption in or breach of the Company’s operational or security systems or infrastructure, or those of third parties, including as a result of cyber-attacks or campaigns; the impact on the Company’s business, financial condition and results of operations from the United Kingdom's exit from the European Union; the impact of any future federal government shutdown and uncertainty regarding the federal government’s debt limit or changes to the U.S. presidential administration and Congress; the emergence of widespread health emergencies or pandemics, including the magnitude and duration of the COVID-19 pandemic and its impact on the U.S. and/or global economy, financial market conditions and our business, results of operations and financial condition; the impact of natural disasters, military conflict, terrorism or other geopolitical events; and other matters. Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made. “Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”) or other affiliates, including, in the United States, BofA Securities, Inc., Merrill Lynch Professional Clearing Corp. and Merrill Lynch, Pierce, Fenner & Smith, each of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA. Investment products offered by Investment Banking Affiliates:  Are Not FDIC Insured · May Lose Value · Are Not Bank Guaranteed. Bank of America Corporation’s broker-dealers are not banks and are separate legal entities from their bank affiliates. The obligations of the broker-dealers are not obligations of their bank affiliates (unless explicitly stated otherwise), and these bank affiliates are not responsible for securities sold, offered, or recommended by the broker-dealers. The foregoing also applies to other non-bank affiliates. For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom at https://newsroom.bankofamerica.com. 12 www.bankofamerica.com


 
13 Bank of America Corporation and Subsidiaries Selected Financial Data (In millions, except per share data) Nine Months Ended Third Second Third September 30 Quarter Quarter Quarter Summary Income Statement 2020 2019 2020 2020 2019 Net interest income $ 33,107 $ 36,751 $ 10,129 $ 10,848 $ 12,187 Noninterest income 32,322 32,144 10,207 11,478 10,620 Total revenue, net of interest expense 65,429 68,895 20,336 22,326 22,807 Provision for credit losses 11,267 2,649 1,389 5,117 779 Noninterest expense 41,286 41,661 14,401 13,410 15,169 Income before income taxes 12,876 24,585 4,546 3,799 6,859 Income tax expense 452 4,149 (335) 266 1,082 Net income $ 12,424 $ 20,436 $ 4,881 $ 3,533 $ 5,777 Preferred stock dividends 1,159 1,186 441 249 505 Net income applicable to common shareholders $ 11,265 $ 19,250 $ 4,440 $ 3,284 $ 5,272 Average common shares issued and outstanding 8,762.6 9,516.2 8,732.9 8,739.9 9,303.6 Average diluted common shares issued and outstanding 8,800.5 9,565.7 8,777.5 8,768.1 9,353.0 Summary Average Balance Sheet Total debt securities $ 491,664 $ 445,104 $ 533,261 $ 476,060 $ 447,126 Total loans and leases 998,473 953,169 974,018 1,031,387 964,733 Total earning assets 2,284,909 2,024,687 2,374,926 2,358,782 2,038,720 Total assets 2,646,607 2,390,943 2,739,684 2,704,186 2,412,223 Total deposits 1,598,031 1,370,178 1,695,488 1,658,197 1,375,052 Common shareholders’ equity 242,626 245,329 243,896 242,889 246,630 Total shareholders’ equity 266,062 268,223 267,323 266,316 270,430 Performance Ratios Return on average assets 0.63 % 1.14 % 0.71 % 0.53 % 0.95 % Return on average common shareholders’ equity 6.20 10.49 7.24 5.44 8.48 Return on average tangible common shareholders’ equity (1) 8.71 14.67 10.16 7.63 11.84 Per Common Share Information Earnings $ 1.29 $ 2.02 $ 0.51 $ 0.38 $ 0.57 Diluted earnings 1.28 2.01 0.51 0.37 0.56 Dividends paid 0.54 0.48 0.18 0.18 0.18 Book value 28.33 26.96 28.33 27.96 26.96 Tangible book value (1) 20.23 19.26 20.23 19.90 19.26 September 30 June 30 September 30 Summary Period-End Balance Sheet 2020 2020 2019 Total debt securities $ 584,397 $ 471,861 $ 444,594 Total loans and leases 955,172 998,944 972,910 Total earning assets 2,360,146 2,391,043 2,051,511 Total assets 2,738,452 2,741,688 2,426,330 Total deposits 1,702,880 1,718,666 1,392,836 Common shareholders’ equity 245,423 242,210 244,781 Total shareholders’ equity 268,850 265,637 268,387 Common shares issued and outstanding 8,661.5 8,664.1 9,079.3 Nine Months Ended Third Second Third September 30 Quarter Quarter Quarter Credit Quality 2020 2019 2020 2020 2019 Total net charge-offs $ 3,240 $ 2,689 $ 972 $ 1,146 $ 811 Net charge-offs as a percentage of average loans and leases outstanding (2) 0.44 % 0.38 % 0.40 % 0.45 % 0.34 % Provision for credit losses $ 11,267 $ 2,649 $ 1,389 $ 5,117 $ 779 September 30 June 30 September 30 2020 2020 2019 Total nonperforming loans, leases and foreclosed properties (3) $ 4,730 $ 4,611 $ 3,723 Nonperforming loans, leases and foreclosed properties as a percentage of total loans, leases and foreclosed properties (3) 0.50 % 0.47 % 0.39 % Allowance for loan and lease losses $ 19,596 $ 19,389 $ 9,433 Allowance for loan and lease losses as a percentage of total loans and leases outstanding (2) 2.07 % 1.96 % 0.98 % For footnotes, see page 14. Current period information is preliminary and based on company data available at the time of the presentation.


 
14 Bank of America Corporation and Subsidiaries Selected Financial Data (continued) (Dollars in millions) Capital Management     September 30 June 30 September 30     2020 2020 2019 Regulatory capital metrics (4): Common equity tier 1 capital $ 173,213 $ 171,020 $ 169,203 Common equity tier 1 capital ratio - Standardized approach 11.9 % 11.6 % 11.4 % Common equity tier 1 capital ratio - Advanced approaches 12.7 11.4 11.7 Tier 1 leverage ratio 7.4 7.4 8.2 Tangible equity ratio (5) 7.4 7.3 8.4 Tangible common equity ratio (5) 6.6 6.5 7.4 (1) Return on average tangible common shareholders’ equity and tangible book value per share of common stock are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. Tangible book value per share provides additional useful information about the level of tangible assets in relation to outstanding shares of common stock. See Reconciliations to GAAP Financial Measures on page 18. (2) Ratios do not include loans accounted for under the fair value option. Charge-off ratios are annualized for the quarterly presentation. (3) Balances do not include past due consumer credit card loans, consumer loans secured by real estate where repayments are insured by the Federal Housing Administration and individually insured long-term stand-by agreements (fully insured home loans), and in general, other consumer and commercial loans not secured by real estate, and nonperforming loans held for sale or accounted for under the fair value option. (4) Regulatory capital ratios at September 30, 2020 are preliminary. Bank of America Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for both quarters ended September 30, 2020 and 2019 and the Advanced approaches for the quarter ended June 30, 2020. (5) Tangible equity ratio equals period-end tangible shareholders’ equity divided by period-end tangible assets. Tangible common equity ratio equals period-end tangible common shareholders’ equity divided by period-end tangible assets. Tangible shareholders’ equity and tangible assets are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. See Reconciliations to GAAP Financial Measures on page 18. Current period information is preliminary and based on company data available at the time of the presentation.


 
15 Bank of America Corporation and Subsidiaries Quarterly Results by Business Segment and All Other (Dollars in millions)   Third Quarter 2020 Consumer Global Global All Banking GWIM Banking Markets Other Total revenue, net of interest expense $ 8,039 $ 4,546 $ 4,517 $ 4,283 $ (935) Provision for credit losses 479 24 883 21 (18) Noninterest expense 4,842 3,530 2,365 3,104 560 Net income 2,052 749 926 857 297 Return on average allocated capital (1) 21 % 20 % 9 % 9 % n/m Balance Sheet Average Total loans and leases $ 318,751 $ 185,587 $ 373,118 $ 72,319 $ 24,243 Total deposits 860,999 291,845 471,288 56,475 14,881 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Quarter end Total loans and leases $ 312,447 $ 187,211 $ 356,919 $ 75,475 $ 23,120 Total deposits 872,022 295,893 465,399 56,727 12,839   Second Quarter 2020 Consumer Global Global All   Banking GWIM Banking Markets Other Total revenue, net of interest expense $ 7,852 $ 4,425 $ 5,091 $ 5,350 $ (264) Provision for credit losses 3,024 136 1,873 105 (21) Noninterest expense 4,734 3,463 2,224 2,682 307 Net income (loss) 71 624 726 1,897 215 Return on average allocated capital (1) 1 % 17 % 7 % 21 % n/m Balance Sheet Average Total loans and leases $ 321,558 $ 182,150 $ 423,625 $ 74,131 $ 29,923 Total deposits 810,700 287,109 493,918 45,083 21,387 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Quarter end Total loans and leases $ 325,105 $ 184,293 $ 390,108 $ 74,342 $ 25,096 Total deposits 854,017 291,740 500,918 52,842 19,149   Third Quarter 2019 Consumer Global Global All   Banking GWIM Banking Markets Other Total revenue, net of interest expense $ 9,724 $ 4,904 $ 5,212 $ 3,863 $ (748) Provision for credit losses 917 37 120 — (295) Noninterest expense 4,399 3,414 2,219 2,677 2,460 Net income 3,328 1,097 2,097 848 (1,593) Return on average allocated capital (1) 36 % 30 % 20 % 10 % n/m Balance Sheet Average Total loans and leases $ 303,832 $ 170,414 $ 377,109 $ 71,589 $ 41,789 Total deposits 709,339 254,460 360,457 30,155 20,641 Allocated capital (1) 37,000 14,500 41,000 35,000 n/m Quarter end Total loans and leases $ 307,925 $ 172,677 $ 377,658 $ 74,979 $ 39,671 Total deposits 715,778 252,478 371,887 30,885 21,808 (1) Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently. n/m = not meaningful Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation. The Company reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis. Current period information is preliminary and based on company data available at the time of the presentation.


 
16 Bank of America Corporation and Subsidiaries Year-to-Date Results by Business Segment and All Other (Dollars in millions)   Nine Months Ended September 30, 2020 Consumer Global Global All   Banking GWIM Banking Markets Other Total revenue, net of interest expense $ 25,020 $ 13,907 $ 14,208 $ 14,859 $ (2,179) Provision for credit losses 5,761 349 4,849 233 75 Noninterest expense 14,071 10,593 6,910 8,598 1,114 Net income (loss) 3,917 2,239 1,788 4,461 19 Return on average allocated capital (1) 14 % 20 % 6 % 17 % n/m Balance Sheet Average Total loans and leases $ 319,084 $ 182,138 $ 394,331 $ 72,702 $ 30,218 Total deposits 803,002 280,828 449,273 45,002 19,926 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Period end Total loans and leases $ 312,447 $ 187,211 $ 356,919 $ 75,475 $ 23,120 Total deposits 872,022 295,893 465,399 56,727 12,839   Nine Months Ended September 30, 2019 Consumer Global Global All   Banking GWIM Banking Markets Other Total revenue, net of interest expense $ 29,073 $ 14,625 $ 15,342 $ 12,189 $ (1,884) Provision for credit losses 2,838 63 356 (18) (590) Noninterest expense 13,178 10,302 6,697 8,109 3,375 Net income (loss) 9,858 3,216 6,051 2,930 (1,619) Return on average allocated capital (1) 36 % 30 % 20 % 11 % n/m Balance Sheet Average Total loans and leases $ 297,538 $ 167,069 $ 373,275 $ 70,757 $ 44,530 Total deposits 704,522 256,720 357,413 30,878 20,645 Allocated capital (1) 37,000 14,500 41,000 35,000 n/m Period end Total loans and leases $ 307,925 $ 172,677 $ 377,658 $ 74,979 $ 39,671 Total deposits 715,778 252,478 371,887 30,885 21,808 (1) Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently. n/m = not meaningful Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation. Current period information is preliminary and based on company data available at the time of the presentation.


 
17 Bank of America Corporation and Subsidiaries Supplemental Financial Data (Dollars in millions) Nine Months Ended Third Second Third September 30 Quarter Quarter Quarter FTE basis data (1) 2020 2019 2020 2020 2019 Net interest income $ 33,493 $ 37,201 $ 10,243 $ 10,976 $ 12,335 Total revenue, net of interest expense 65,815 69,345 20,450 22,454 22,955 Net interest yield 1.96 % 2.45 % 1.72 % 1.87 % 2.41 % Efficiency ratio 62.73 60.08 70.42 59.72 66.08 September 30 June 30 September 30 Other Data     2020 2020 2019 Number of financial centers - U.S. 4,309 4,298 4,302 Number of branded ATMs - U.S. 16,962 16,862 16,626 Headcount 211,225 212,796 208,561 (1) FTE basis is a non-GAAP financial measure. FTE basis is a performance measure used by management in operating the business that management believes provides investors with a more accurate picture of the interest margin for comparative purposes. The Corporation believes that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. Net interest income includes FTE adjustments of $386 million and $450 million for the nine months ended September 30, 2020 and 2019, respectively; $114 million and $128 million for the third and second quarters of 2020, respectively, and $148 million for the third quarter of 2019. Certain prior-period amounts have been reclassified to conform to current-period presentation. Current period information is preliminary and based on company data available at the time of the presentation.


 
18 Bank of America Corporation and Subsidiaries Reconciliations to GAAP Financial Measures (Dollars in millions, except per share information) The Corporation evaluates its business based on the following ratios that utilize tangible equity, a non-GAAP financial measure. Tangible equity represents an adjusted shareholders’ equity or common shareholders’ equity amount which has been reduced by goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible common shareholders’ equity measures the Corporation’s net income applicable to common shareholders as a percentage of adjusted average common shareholders’ equity. The tangible common equity ratio represents adjusted ending common shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible shareholders’ equity measures the Corporation’s net income as a percentage of adjusted average total shareholders’ equity. The tangible equity ratio represents adjusted ending shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Tangible book value per common share represents adjusted ending common shareholders’ equity divided by ending common shares outstanding. These measures are used to evaluate the Corporation’s use of equity. In addition, profitability, relationship and investment models all use return on average tangible shareholders’ equity as key measures to support our overall growth goals. See the tables below for reconciliations of these non-GAAP financial measures to the most closely related financial measures defined by GAAP for the nine months ended September 30, 2020 and 2019 and the three months ended September 30, 2020, J une 30, 2020 and S eptember 30, 2019. The Corporation believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. Other companies may define or calculate supplemental financial data differently. Nine Months Ended Third Second Third   September 30 Quarter Quarter Quarter   2020 2019 2020 2020 2019 Reconciliation of income before income taxes to pretax, pre-provision income Income before income taxes $ 12,876 $ 24,585 $ 4,546 $ 3,799 $ 6,859 Provision for credit losses 11,267 2,649 1,389 5,117 779 Pretax, pre-provision income $ 24,143 $ 27,234 $ 5,935 $ 8,916 $ 7,638 Reconciliation of average shareholders’ equity to average tangible shareholders’ equity and average tangible common shareholders’ equity Shareholders’ equity $ 266,062 $ 268,223 $ 267,323 $ 266,316 $ 270,430 Goodwill (68,951) (68,951) (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (1,758) (1,735) (1,976) (1,640) (1,707) Related deferred tax liabilities 791 787 855 790 752 Tangible shareholders’ equity $ 196,144 $ 198,324 $ 197,251 $ 196,515 $ 200,524 Preferred stock (23,437) (22,894) (23,427) (23,427) (23,800) Tangible common shareholders’ equity $ 172,707 $ 175,430 $ 173,824 $ 173,088 $ 176,724 Reconciliation of period-end shareholders’ equity to period-end tangible shareholders’ equity and period-end tangible common shareholders’ equity Shareholders’ equity $ 268,850 $ 268,387 $ 268,850 $ 265,637 $ 268,387 Goodwill (68,951) (68,951) (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (2,185) (1,690) (2,185) (1,630) (1,690) Related deferred tax liabilities 910 734 910 789 734 Tangible shareholders’ equity $ 198,624 $ 198,480 $ 198,624 $ 195,845 $ 198,480 Preferred stock (23,427) (23,606) (23,427) (23,427) (23,606) Tangible common shareholders’ equity $ 175,197 $ 174,874 $ 175,197 $ 172,418 $ 174,874 Reconciliation of period-end assets to period-end tangible assets Assets $ 2,738,452 $ 2,426,330 $ 2,738,452 $ 2,741,688 $ 2,426,330 Goodwill (68,951) (68,951) (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (2,185) (1,690) (2,185) (1,630) (1,690) Related deferred tax liabilities 910 734 910 789 734 Tangible assets $ 2,668,226 $ 2,356,423 $ 2,668,226 $ 2,671,896 $ 2,356,423 Book value per share of common stock Common shareholders’ equity $ 245,423 $ 244,781 $ 245,423 $ 242,210 $ 244,781 Ending common shares issued and outstanding 8,661.5 9,079.3 8,661.5 8,664.1 9,079.3 Book value per share of common stock $ 28.33 $ 26.96 $ 28.33 $ 27.96 $ 26.96 Tangible book value per share of common stock Tangible common shareholders’ equity $ 175,197 $ 174,874 $ 175,197 $ 172,418 $ 174,874 Ending common shares issued and outstanding 8,661.5 9,079.3 8,661.5 8,664.1 9,079.3 Tangible book value per share of common stock $ 20.23 $ 19.26 $ 20.23 $ 19.90 $ 19.26 Certain prior-period amounts have been reclassified to conform to current-period presentation. Current period information is preliminary and based on company data available at the time of the presentation.


 
Bank of America 3Q20 Financial Results October 14, 2020


 
3Q Earnings Themes • Solid, diverse earnings of $4.9B, or $0.51 per diluted share — Revenue pressured by low interest rates — Expense elevated from COVID-related costs and litigation — Credit costs improved • Strong balance sheet and capital positions • Digital Banking adoption by customers across the company continued to accelerate • Economy continued to recover in the quarter — Consumer spending improved — Consumer deposit growth was strong — Capital markets remained active — Loan demand weakened 2


 
Credit Quality Trends Provision Expense ($MM) Active Consumer Deferrals $5,117 $4,761 1.5 1.7 1.7 1,146 1,122 1.1 $1,389 $39 3,639 3,971 0.5 $35 $37 $779 $941 0.2 0.1 972 $20 811 959 417 $9 $13 $9 (32) (18) March April May June July August September 3Q19 4Q19 1Q20 2Q20 3Q20 Balances on Deferral ($B) Accounts on Deferral (MM) Reserve Build (Release) Net charge-offs Commercial Reservable Criticized Utilized Exposure ($B) Nonperforming Loans ($B) $4.6 $4.4 $4.1 $36 $3.6 $3.5 0.48% 0.44% $26 0.39% 6.6% 0.36% 0.36% $17 4.5% $2.2 $2.1 $12 $11 $2.2 $2.2 $2.2 $2.4 $2.2 $1.9 2.8% $1.5 2.2% 2.1% $1.3 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Commercial Reservable Criticized Utilized Exposure Consumer Commercial NPL Ratio Commercial Reservable Criticized Utilized Exposure Ratio 3


 
Digital Engagement (Data is for 3Q20 and comparisons are YoY unless otherwise noted) • 2.3B digital banking logins • Average logins per user up 5% • Erica users rose to ~15.9MM • Zelle users rose to ~12.2MM • 2.3MM Spanish mobile users, up 12% • Record high of 688K digitally scheduled appointments • Merrill Edge self-directed trading up 151% • ~500K CashPro online users • CashPro mobile logins up 54% • CashPro app has seen 19 “billion dollar days” since March • Nearly 4,400 patents granted or applied for with ~275 granted in 2020 • 370K secure texts with Merrill clients, up 58% • Over 100K WebEx meetings hosted by advisors, up nearly 7x • Record logins on Merrill Lynch digital platforms of ~95MM YTD • Record Private Bank client adoption of 77% across online and mobile platforms • 813K new mobile check deposit users, ~20% of which were baby boomers and seniors • Digital sales represented 44% of total consumer sales, up from 29% Continued to deliver on high-tech, high-touch strategy 4


 
3Q20 Financial Results 1 Summary Income Statement $ Inc / $ Inc / 3Q20 2Q20 3Q19 ($B, except per share data) (Dec) (Dec) Total revenue, net of interest expense $20.3 $22.3 ($2.0) $22.8 ($2.5) Provision for credit losses 1.4 5.1 (3.7) 0.8 0.6 Net charge-offs 1.0 1.1 (0.2) 0.8 0.2 Reserve build 2 0.4 4.0 (3.6) (0.0) 0.4 Noninterest expense 14.4 13.4 1.0 15.2 (0.8) Pretax income 4.5 3.8 0.7 6.9 (2.3) Pretax, pre-provision income 3 5.9 8.9 (3.0) 7.6 (1.7) Income tax expense (0.3) 0.3 (0.6) 1.1 (1.4) Net income $4.9 $3.5 $1.3 $5.8 ($0.9) Diluted earnings per share $0.51 $0.37 $0.14 $0.56 ($0.05) Average diluted common shares (in millions) 8,777 8,768 9 9,353 (576) Return Metrics and Efficiency Ratio Return on average assets 0.71 % 0.53 % 0.95 % Return on average common shareholders' equity 7.2 5.4 8.5 3 Return on average tangible common shareholders' equity 10.2 7.6 11.8 Efficiency ratio 71 60 67 Note: Amounts may not total due to rounding. 1 3Q20 provision for credit losses, allowance for credit losses and related credit metrics in this presentation reflect the Company’s adoption of the accounting standard on current expected credit losses (CECL) effective January 1, 2020. For more information, see important presentation information on slide 32. 2 For more information on reserve build, see note A on slide 29. 3 Represent non-GAAP financial measures. For more information on pretax, pre-provision income and a reconciliation to GAAP, see note B on slide 29. For important presentation 5 information about these measures, see slide 32.


 
3Q20 Highlights (Comparisons are to 2Q20 unless otherwise noted) • Diluted earnings per share of $0.51, up 38% • Net income of $4.9B increased $1.3B, or 38% — Revenue of $20.3B declined 9%, driven by lower net interest income and noninterest income . Net interest income of $10.1B ($10.2B FTE 1), down 7%, driven primarily by lower interest rates as well as lower loan levels . Sales and Trading revenue of $3.2B and Investment Banking fees of $1.8B, declined from robust 2Q20 levels — Noninterest expense of $14.4B increased $1.0B, or 7%, driven by elevated litigation expense, higher net COVID-19 expenses, and the addition of merchant services expenses 2 — Provision expense of $1.4B declined $3.7B . Included a $0.4B net reserve build in allowance for credit losses . Net charge-offs of $1.0B were down $0.2B • Strengthened balance sheet — Common Equity Tier 1 capital rose to $173B — Common Equity Tier 1 capital ratio of 11.9% increased 50bps (minimum requirement is 9.5%) — Book value per share of $28.33 improved — Paid $1.6B in common dividends to shareholders in 3Q Note: FTE stands for fully taxable-equivalent basis. 1 Represents a non-GAAP financial measure. For important presentation information, see slide 32. 2 Merchant services expenses were previously included in Other income as part of joint venture net earnings. 6


 
Balance Sheet, Liquidity and Capital (EOP basis unless noted) Standardized became binding constraint; advanced benefited from lower operational risk RWA 4 Balance Sheet ($B) 3Q20 2Q20 3Q19 Basel 3 Capital ($B) 3Q20 2Q20 3Q19 Total assets $2,738.5 $2,741.7 $2,426.3 Common equity tier 1 capital (CET1) $173.2 $171.0 $169.2 Total loans and leases 955.2 998.9 972.9 Standardized approach Total loans and leases in business segments 1 932.1 973.8 933.2 Risk-weighted assets $1,459 $1,475 $1,484 Total debt securities 584.4 471.9 444.6 CET1 ratio 11.9 % 11.6 % 11.4 % Advanced approaches Funding & Liquidity ($B) Risk-weighted assets $1,363 $1,504 $1,440 Total deposits $1,702.9 $1,718.7 $1,392.8 CET1 ratio 12.7 % 11.4 % 11.7 % Long-term debt 255.7 261.6 243.4 Supplementary leverage Global Liquidity Sources (average) 2 859 796 552 Supplementary leverage ratio (SLR) 6.9 % 7.1 % 6.6 % Equity ($B) • In 3Q20, risk-weighted assets under the Standardized approach Common shareholders' equity $245.4 $242.2 $244.8 yielded the lower CET1 ratio and was therefore used to assess Common equity ratio 9.0 % 8.8 % 10.1 % capital adequacy; CET1 ratio improved 50bps 3 Tangible common shareholders' equity $175.2 $172.4 $174.9 — 3Q20 CET1 ratio (Standardized) of 11.9% 4 Tangible common equity ratio 3 6.6 % 6.5 % 7.4 % — 3Q20 CET1 ratio (Advanced) of 12.7% 4 Per Share Data — CET1 capital of $173.2B was up $2.2B from 2Q20 Book value per common share $28.33 $27.96 $26.96 — Standardized RWA of $1,459B decreased $16B from 2Q20 3 Tangible book value per common share 20.23 19.90 19.26 • Returned $1.6B of capital to shareholders via dividends in 3Q20 Common shares outstanding (in billions) 8.66 8.66 9.08 • Book value per share increased 5% from 3Q19 to $28.33 • $859B of average Global Liquidity Sources;2 up $307B from 3Q19 1 Excludes loans and leases in All Other. 2 See Note C on slide 29 for definition of Global Liquidity Sources. 3 Represent non-GAAP financial measures. For important presentation information, see slide 32. 4 Regulatory capital ratios at September 30, 2020 are preliminary. The Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for both quarters ended September 30, 7 2020 and 2019 and the Advanced approaches for the quarter ended June 30, 2020. Supplementary leverage exposure at September 30, 2020 and June 30, 2020 excludes U.S. Treasury Securities and deposits at Federal Reserve Banks. SLR would have been 6.2% and 6.3% as of 3Q20 and 2Q20 without the benefit of the exclusions.


 
Average Loans and Leases 1 Total Loans and Leases ($B) Total Loans and Leases in All Other ($B) $1,250 YoY $125 $105 YoY $965 $974 +1% (42%) $1,000 $901 $918 $931 $100 9 19 $77 $750 $75 0 $60 15 $42 $500 $50 12 77 6 $24 62 $250 $25 48 36 4 20 $0 $0 3Q16 3Q17 3Q18 3Q19 3Q20 3Q16 3Q17 3Q18 3Q19 3Q20 Residential mortgage Home equity Other Loans and Leases in Business Segments ($B) Year-Over-Year Growth in Business Segments $1,200 YoY 15% $950 +3% $871 $923 $795 $842 72 +1% 71 72 11% $800 69 72 10% 373 -1% 353 377 334 346 14% 6% 6% 6% $400 170 186 +9% 5% 143 154 162 8% 7% 6% 6% 6% 6% 5% 3% 249 269 285 304 319 +5% 3% 3% $0 0% 3Q16 3Q17 3Q18 3Q19 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Consumer Banking GWIM Global Banking Global Markets Consumer loans Commercial loans Total in business segments Note: Amounts may not total due to rounding. 1 Includes balances related to the Coronavirus Aid, Relief, and Economic Security (CARES) Act Paycheck Protection Program (PPP) of $24.7B recorded in Consumer $14.5B, GWIM $0.8B and Global Banking $9.4B for 3Q20 and balances of $16.0B recorded in Consumer $9.2B, GWIM $0.5B and Global Banking $6.2B for 2Q20. 8


 
Average Deposits Bank of America Ranked #1 in U.S. Deposit Market Share 1 Total Corporation ($B) Consumer Banking ($B) YoY YoY $1,695 $861 $1,750 +23% $900 +21% $1,316 $1,375 $709 $1,400 $1,227 $1,272 $659 $688 612 +55% $606 276 423 396 $600 194 206 +27% $1,050 439 437 181 166 207 174 $700 136 151 163 $300 979 1,083 +11% 789 835 894 $350 304 327 331 330 378 +15% $0 $0 3Q16 3Q17 3Q18 3Q19 3Q20 3Q16 3Q17 3Q18 3Q19 3Q20 Interest-bearing Noninterest-bearing Money market, Savings, CD/IRA Interest checking Noninterest-bearing GWIM ($B) Global Banking ($B) YoY $292 $471 +31% $300 YoY $500 $254 $254 19 $240 $238 +15% 17 15 +26% $400 $360 17 16 $338 $307 $316 +73% $200 281 $300 163 273 +14% 198 237 240 $200 235 221 $100 223 222 -4% $100 198 190 140 72 94 $0 $0 3Q16 3Q17 3Q18 3Q19 3Q20 3Q16 3Q17 3Q18 3Q19 3Q20 Interest-bearing Noninterest-bearing Interest-bearing Noninterest-bearing Note: Amounts may not total due to rounding. Total Corporation also includes Global Markets and All Other. 1 Based on June 30, 2020 FDIC deposit data. 9


 
Net Interest Income 1 Net Interest Income (FTE, $B) • Net interest income of $10.13B ($10.24B FTE 1) $15 – Decreased $0.7B from 2Q20, driven by lower interest rates $12.34 $12.29 $12.27 $10.98 and lower loan levels, partially offset by lower deposit rate $10.24 paid and one additional interest accrual day $10 • Net interest yield of 1.72% decreased 15 bps from 2Q20 1 $12.19 $12.14 $12.13 $5 $10.85 $10.13 – Average rate paid on interest-bearing deposits declined 5 bps from 2Q20 to 0.08% $0 • Asset sensitivity position increased compared to 2Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Net interest income (GAAP) FTE adjustment Net Interest Yield (FTE) 1 QoQ Net Interest Yield (FTE) 1 Drivers Impact of higher 3.5% Impact of lower NIY premium rates (ex. amortization 2.89% 2.77% 2.77% 1.87% premium 3.0% (6) bps amortization) (6) bps Other NIY 2.5% 2.06% (3) bps 1.72% 1.92% 2.0% 2.41% 2.35% 2.33% 1.87% 1.5% 1.72% 1.0% 3Q19 4Q19 1Q20 2Q20 3Q20 2Q20 3Q20 Reported net interest yield Net interest yield excl. GM Notes: FTE stands for fully taxable-equivalent basis. GM stands for Global Markets. 1 Represent non-GAAP financial measures. Net interest yield adjusted to exclude Global Markets NII of $1.1B, $1.3B, $1.2B, $1.1B and $1.0B and average earning assets of $476.2B, $478.6B, $501.6B, $481.4B and $476.9B for 3Q20, 2Q20, 1Q20, 4Q19 and 3Q19, respectively. The Company believes the presentation of net interest yield excluding Global Markets 10 provides investors with transparency of NII and net interest yield in core banking activities. For important presentation information, see slide 32.


 
Expense and Efficiency Total Noninterest Expense ($B) $15.2 $14.4 $15 $13.8 $13.3 $13.5 $13.4 $13.2 $13.0 $13.1 $13.2 2.1 $13.2 Includes $0.6B 5.4 5.1 6.2 in litigation $10 5.3 5.3 5.3 5.0 5.3 5.3 5.3 5.4 expense $5 8.5 7.9 7.7 7.7 8.2 8.0 7.8 8.0 8.3 8.0 8.2 $0 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 1 4Q19 1Q20 2Q20 3Q20 Compensation and benefits Other JV impairment charge Efficiency Ratio 75% 70% 71% 65% 60% 55% 60% 59% 59% 60% 59% 57% 58% 57% 57% 57% 50% 1 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 • Noninterest expense of $14.4B – Decreased $0.8B from 3Q19, as the absence of the $2.1B joint venture impairment charge was partially offset by higher net COVID-19 expenses as well as higher litigation expense1 – Increased $1.0B from 2Q20, driven by elevated litigation expense, higher net COVID-19 expenses, and the addition of merchant services expenses 2 Note: Amounts may not total due to rounding. 1 3Q19 efficiency ratio is adjusted to exclude the 3Q19 impairment charge of $2.1B related to the termination of the merchant services joint venture, which represents a non-GAAP financial measure. Reported 3Q19 efficiency ratio was 67%. See Note D on slide 29 for reconciliations. 11 2 Merchant services expenses were previously included in Other income as part of joint venture net earnings.


 
Asset Quality 1 Net Charge-offs ($MM) • Total net charge-offs of $972MM decreased $174MM from $1,200 $1,122 $1,146 1.0% 2Q20 $972 $959 — Consumer net charge-offs of $564MM decreased $811 $170MM aided by the benefits of deferrals and $800 government stimulus 0.5% 0.46% 0.45% 0.39% 0.40% — Commercial net charge-offs of $408MM were flat to 2Q20 $400 0.34% • Net charge-off ratio of 40 bps decreased 5 bps from 2Q20 $0 0.0% • Provision expense of $1.4B decreased $3.7B from 2Q20 driven 3Q19 4Q19 1Q20 2Q20 3Q20 by lower net reserve build Net charge-offs Net charge-off ratio — 3Q20 included a net reserve build of $0.4B 3Q19 included recoveries from the sale of previously charged-off non-core consumer real estate loans of $198MM; NCO ratio of 0.42% excluding these sales; impact of sales on . Commercial reserve build of $0.7B for COVID-19 other periods presented was immaterial impacted industries such as travel and entertainment Provision for Credit Losses ($MM) . Consumer reserve release of $0.3B driven by improved economic outlook and lower card balances $6,000 $5,117 $4,761 • Allowance for loan and lease losses of $19.6B represented 2.07% of total loans and leases 1 $4,000 • Nonperforming loans increased $0.2B from 2Q20 driven by consumer real estate due to expired deferrals $2,000 $1,389 — 35% of Consumer NPLs are contractually current $779 $941 • Commercial reservable criticized utilized exposure of $35.7B $0 increased $9.8B from 2Q20 3Q19 4Q19 1Q20 2Q20 3Q20 — Largest increases included hotels and airlines 1 Excludes loans measured at fair value. 12


 
Asset Quality – Consumer and Commercial Portfolios Consumer Net Charge-offs ($MM) Consumer Metrics ($MM) 3Q20 2Q20 3Q19 $1,000 $872 1.3% $838 Provision $295 $2,614 $564 $800 $622 $734 Nonperforming loans and leases 2,357 2,191 2,189 $564 $600 0.72% 0.75% 0.7% % of loans and leases 1 0.54 % 0.49 % 0.48 % 0.65% $400 0.55% 0.50% Consumer 30+ days performing past due $4,386 $3,927 $5,530 Fully-insured 2 1,213 1,153 1,919 $200 0.2% Non fully-insured 3,173 2,774 3,611 $0 Allowance for loans and leases 10,691 10,955 4,576 3Q19 4Q19 1Q20 2Q20 3Q20 ($200) -0.3% % of loans and leases 1 2.43 % 2.43 % 1.01 % Credit card Other Consumer NCO ratio # times annualized NCOs 4.76 x 3.71 x 1.85 x Commercial Net Charge-offs ($MM) Commercial Metrics ($MM) 3Q20 2Q20 3Q19 $450 $412 $408 0.4% Provision $1,094 $2,503 $215 0.31% Reservable criticized utilized exposure 35,710 25,950 11,835 0.29% 0.3% $300 $250 Nonperforming loans and leases 2,193 2,202 1,287 1 $189 0.19% 0.2% % of loans and leases 0.43 % 0.41 % 0.25 % $150 0.15% $121 Allowance for loans and leases $8,905 $8,434 $4,857 0.1% 0.09% % of loans and leases 1 1.75 % 1.57 % 0.95 % $0 0.0% 3Q19 4Q19 1Q20 2Q20 3Q20 C&I Small business and other Commercial NCO ratio 1 Excludes loans measured at fair value. 13 2 Fully-insured loans are FHA-insured loans and other loans individually insured under long-term standby agreements.


 
Consumer Banking Inc / (Dec) Net income of $2.1B declined from 3Q19 as lower interest rates drove Summary Income Statement ($MM) 3Q20 2Q20 3Q19 • NII down and also reflected lower service charges due to higher client Total revenue, net of interest expense $8,039 $187 ($1,685) deposits as well as increased operating costs related to the pandemic Provision for credit losses 479 (2,545) (438) and for the health and safety of employees and clients Net charge-offs 658 (185) (247) — Net income increased $2.0B from 2Q20 driven by absence of Reserve build / (release) (179) (2,360) (191) previous quarter’s COVID-19 reserve build as well as client Noninterest expense 4,842 108 443 activity driving noninterest income higher Pretax income 2,718 2,624 (1,690) • Noninterest expense of $4.8B increased 10% from 3Q19, primarily Pretax, pre-provision income 1 3,197 79 (2,128) driven by incremental expense to support customers and employees Income tax expense 666 643 (414) during COVID-19 Net income $2,052 $1,981 ($1,276) — Continued investment in new and renovated financial centers, Key Indicators ($B) 3Q20 2Q20 3Q19 client professionals and digital capabilities offset the continued benefits of digital usage Average deposits $861.0 $810.7 $709.3 Rate paid on deposits 0.05 % 0.07 % 0.11 % • Average deposits of $861B grew $152B, or 21%, from 3Q19 Cost of deposits 2 1.37 1.43 1.50 — 56% of deposits in checking accounts; 92% primary accounts 5 Average loans and leases $318.8 $321.6 $303.8 — Average cost of deposits of 1.37%;2 rate paid of 5 bps Net charge-off ratio 0.82 % 1.05 % 1.18 % • Average loans and leases of $319B increased $15B, or 5%, from 3Q19, Consumer investment assets 3 $266.7 $246.1 $223.2 driven by growth in residential mortgages and Small Business (PPP Active mobile banking users (MM) 30.6 30.3 28.7 loans) % Consumer sales through digital channels 44 % 47 % 29 % • Consumer investment assets of $267B grew $44B, or 20%, from 3Q19, Number of financial centers 4,309 4,298 4,302 driven by client flows and market performance 4 Combined credit / debit purchase volumes $166.1 $143.3 $162.0 — $24B of client flows since 3Q19 Total consumer credit card risk-adjusted margin 4 9.66 % 8.49 % 8.45 % 3.0MM client accounts, up 10% Return on average allocated capital 21 1 36 — Allocated capital $38.5 $38.5 $37.0 • Combined credit / debit card spend increased 2% from 3Q19 Efficiency ratio 60 % 60 % 45 % — Up 16% from 2Q20 • 6.9MM consumer clients enrolled in Preferred Rewards; 99% retention 1 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 29. For important presentation information, see slide 32. 2 Cost of deposits calculated as annualized noninterest expense as a percentage of total average deposits within the Deposits subsegment. 3 Consumer investment assets include client brokerage assets, deposit sweep balances and assets under management in Consumer Banking. 4 Includes consumer credit card portfolios in Consumer Banking and GWIM. 14 5 Represents the percentage of consumer checking accounts that are estimated to be the customer’s primary account based on multiple relationship factors (e.g., linked to their direct deposit).


 
Consumer Banking Trends Business Leadership 1 Total Revenue ($B) Total Expense ($B) and Efficiency • #1 Consumer Deposit Market Share A $9.7 $9.5 $4.7 $4.8 • #1 Small Business Lender B $10 $9.1 $5 $4.4 $4.5 $4.5 65% • #1 Online Banking and Mobile Banking $7.9 $8.0 60% $8 2.7 2.6 $4 60% Functionality C 2.3 1.9 2.1 • #1 in Prime Auto Credit distribution of new $6 $3 D originations among peers 49% 50% E $4 $2 47% • #1 Digital Checking Account Sales Functionality 7.0 6.9 6.9 45% F 6.0 5.9 • Named North America's Best Digital Bank $2 $1 • Best Mortgage Lender for First Time Home Buyers G • 5 Star Ranking Overall – Named a Top Online Stock $0 $0 35% Broker G 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Net interest income Noninterest income Noninterest expense Efficiency ratio Average Deposits ($B) Average Loans and Leases ($B) Consumer Investment Assets (EOP, $B) 2 $861 $900 $811 0.20% $350 $317 $322 $319 $300 $737 $304 $311 $267 $709 $720 21 29 $240 $246 $750 $300 20 21 34 $250 $223 34 32 32 31 30 $212 381 $250 $600 364 0.15% 51 50 335 342 51 51 48 $200 333 $200 $450 92 92 84 79 $150 0.11% 0.11% 0.11% $150 92 $300 0.10% $100 480 $100 384 395 446 $150 377 115 122 127 128 0.07% $50 108 $50 $0 0.05% 0.05% $0 $0 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Residential mortgage Consumer credit card Checking Other Rate paid (%) Vehicle lending Home equity Small business / other Note: Amounts may not total due to rounding. 1 See slide 30 for business leadership sources. 2 Consumer investment assets include client brokerage assets, deposit sweep balances and assets under management (AUM) in Consumer Banking. 15


 
1 Consumer Banking Digital Usage Trends (13% ) Active Digital Banking Users (MM) Total Payments ($B) Person-to-Person Payments (Zelle) 4 YoY YoY 3.7 6.1 8.9 12.2 15.9MM Erica users $900 users (MM) 50 $760 $817 $704 175 $60 38.0 39.3 +3% $646 +8% 40 34.5 36.2 324 139.9 $600 140 340 (5%) 30 30.6 +7% 334 $40 28.7 325 105 $39 23.6 26.0 80.9 20 $300 70 493 +18% 42.5 $21 $20 370 420 10 320 35 17.8 $12 $6 0 $0 0 $0 3Q17 3Q18 3Q19 3Q20 3Q17 3Q18 3Q19 3Q20 3Q17 3Q18 3Q19 3Q20 Digital banking users Mobile banking users Digital Non-Digital Transactions (MM) Volume ($B) 2, 3 Digital Channel Usage YoY Deposit Transactions by Channel Digital % of Total Sales 2,600 1,000 +9% 100% 50% 44% 15% 2,259 26% 23% 21% 2,200 2,077 40% 750 75% 1,799 688 +12% 27% 27% 29% 42% 1,800 1,613 613 30% 515 500 50% 85% 48% 1,400 414 74% 77% 79% 20% 59% 52% 250 25% 58% 1,000 10% 41% 48% 52% 600 0 0% 0% 3Q17 3Q18 3Q19 3Q20 3Q17 3Q18 3Q19 3Q20 3Q17 3Q18 3Q19 3Q20 Digital Channel Usage (MM) Digital Financial Center Mobile Desktop Digital Appointments (000's) Note: Amounts may not total due to rounding. 1 Digital users represent mobile and/or desktop users. 2 Digital channel usage represents the total number of desktop and mobile banking sessions. 3 Digital appointments represent the number of client-scheduled appointments made via online, smartphone or tablet. 16 4 Includes Bank of America person-to-person payments sent and received through e-mail or mobile identification. Zelle users represent 90-day active users.


 
Global Wealth & Investment Management Inc / (Dec) Net income of $0.7B decreased 32% from 3Q19 Summary Income Statement ($MM) 3Q20 2Q20 3Q19 • Total revenue, net of interest expense $4,546 $121 ($358) — Pretax margin of 22% in 3Q20 Provision for credit losses 24 (112) (13) — Net income increased 20% from 2Q20 Net charge-offs (6) (15) (45) • Revenue of $4.5B decreased 7% from 3Q19, as lower NII more Reserve build 30 (97) 32 than offset 5% higher asset management fees Noninterest expense 3,530 67 116 • Noninterest expense up 3% vs. 3Q19, primarily driven by higher Pretax income 992 166 (461) revenue-related incentives as well as investments in primary sales 1 Pretax, pre-provision income 1,016 54 (474) professionals Income tax expense 243 41 (113) Record client balances of $3.1T, up 6% from 3Q19, driven by Net income $749 $125 ($348) • higher market valuations and client flows AUM flows of $1B in 3Q20 2 Key Indicators ($B) 3Q20 2Q20 3Q19 — Average deposits $291.8 $287.1 $254.5 — Average deposits of $292B increased $37B, or 15%, from Rate paid on deposits 0.04 % 0.06 % 0.97 % 3Q19 Average loans and leases 185.6 182.2 170.4 — Average loans and leases of $186B increased $15B, or 9%, Net charge-off ratio (0.01) % 0.02 % 0.09 % from 3Q19, driven by residential mortgage and custom AUM flows 2 $1.4 $3.6 $5.5 lending Pretax margin 22 % 19 % 30 % • Nearly 17,000 net new households in Merrill Lynch and more than Return on average allocated capital 20 17 30 1,400 net new relationships in Private Bank YTD Allocated capital $15.0 $15.0 $14.5 • 77% GWIM clients actively using online or mobile, with a record 50% mobile app usage, up 17% YoY — In 3Q20, 48% of eligible checks deposited digitally in Merrill Lynch, up 47%, and 71% of checks deposited digitally on BAC Platform in Private Bank, up 14% • Wealth advisor headcount stable from 3Q19 at 19,673 1 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 29. For important presentation information, see slide 32. 17 2 Starting in 2Q19, AUM flows include managed deposits in investment accounts.


 
Global Wealth & Investment Management Trends Business Leadership 1 Average Deposits ($B) Average Loans and Leases ($B) • #1 U.S. wealth management market position $350 across client assets, deposits and loans H $200 $182 $186 $287 $292 $170 $174 $179 • #1 in personal trust assets under management I $300 $254 $256 $263 • #1 in Barron’s Top 1,200 ranked Financial Advisors 49 49 $250 $150 44 45 47 (2020) $200 39 41 • #1 in Forbes’ Top Next Generation Advisors (2020) $100 39 39 40 and Best-in-State Wealth Advisors (2020) $150 • #1 in Financial Times Top 401K Retirement Plan $100 $50 Advisers (2019) 84 87 90 92 93 $50 • #1 in Barron’s Top 100 Women Advisors (2020) $0 $0 • #1 in Forbes’ Top Women Advisors (2019) 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 • Digital Wealth Impact Innovation Award for Digital Consumer real estate Securities-based lending Engagement J Custom lending Credit card / Other Total Revenue ($B) Client Balances (EOP, $B) 2, 3 $4.9 $4.9 $4.9 $5 $4.4 $4.5 $3,500 $3,048 $3,067 0.7 0.7 0.7 $2,906 $2,928 $3,000 $2,659 190 $4 0.6 0.6 176 179 187 252 263 184 292 296 $2,500 282 $3 2.6 2.6 2.7 2.5 $2,000 1,212 1,276 1,220 1,286 2.7 1,092 $2 $1,500 $1,000 $1 1,306 1,373 1,282 1,345 1.6 1.6 1.6 1.4 1.2 $500 1,155 $0 $0 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Net interest income Asset management fees Brokerage / Other Brokerage / Other AUM Deposits Loans and leases Note: Amounts may not total due to rounding. 1 See slide 30 for business leadership sources. 2 Loans and leases include margin receivables which are classified in customer and other receivables on the Consolidated Balance Sheet. 3 Managed deposits in investment accounts of $50B, $53B, $56B, $43B and $40B for 3Q20, 2Q20, 1Q20, 4Q19 and 3Q19, respectively, are included in both AUM and Deposits. Total 18 client balances only include these balances once.


 
Global Banking Inc/(Dec) Summary Income Statement ($MM) 3Q20 2Q20 3Q19 • Net income of $0.9B decreased $1.2B from 3Q19 due to higher provision expense as well as lower revenue Total revenue, net of interest expense 1 $4,517 ($574) ($695) Provision for credit losses 883 (990) 763 • Revenue of $4.5B decreased 13% from 3Q19, as lower NII more Net charge-offs 328 (2) 212 than offset higher investment banking fees Reserve build 555 (988) 551 • Total Corporation investment banking fees of $1.8B (excl. self- Noninterest expense 2,365 141 146 led) increased 15% from 3Q19, driven by an increase in equity Pretax income 1,269 275 (1,604) underwriting fees Pretax, pre-provision income 2 2,152 (715) (841) 3 Income tax expense 343 75 (433) — YTD 2020 ranked #3 in global investment banking fees Net income $926 $200 ($1,171) • Provision for credit losses increased $0.8B from 3Q19, primarily due to a reserve build associated with higher-risk sectors (travel, Selected Revenue Items ($MM) 3Q20 2Q20 3Q19 entertainment) 1 Total Corporation IB fees (excl. self-led) $1,769 $2,159 $1,533 Noninterest expense of $2.4B increased 7% from 3Q19 driven by 1 • Global Banking IB fees 970 1,181 902 continued investments in the business, including for Merchant Business Lending revenue 1,803 1,863 2,135 Services Global Transaction Services revenue 1,612 1,811 2,096 • Average deposits of $471B increased 31% from 3Q19, reflecting Key Indicators ($B) 3Q20 2Q20 3Q19 client liquidity and valued relationships Average deposits $471.3 $493.9 $360.5 • Average loans and leases of $373B declined 1% from 3Q19, Average loans and leases 373.1 423.6 377.1 driven by continued client paydowns Net charge-off ratio 0.36 % 0.32 % 0.12 % Return on average allocated capital 9 % 7 % 20 % Allocated capital $42.5 $42.5 $41.0 Efficiency ratio 52 % 44 % 43 % 1 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities and sales and trading activities. 2 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 29. For important presentation information about this measure, see slide 32. 19 3 Per Dealogic as of October 1, 2020.


 
Global Banking Trends 2 Business Leadership 1 Average Deposits ($B) Average Loans and Leases ($B) North America’s Best Bank for Small to • $494 $471 K $500 Medium-sized Enterprises $500 $424 • Best Overall Brand Middle Market Banking L $379 $382 $377 $377 $386 $373 $400 $360 $400 15 40% 15 • North America and Latin America’s Best Bank 49% 15 15 14 K for Transaction Services $300 $300 54% 183 202 • 2019 Quality, Share and Excellence Awards 55% 55% 179 180 174 for U.S. Large Corporate Banking and Cash $200 $200 L Management 51% 60% $100 $100 • Relationships with 74% of the Global Fortune 45% 45% 46% 183 183 189 200 176 500; 95% of the U.S. Fortune 1,000 (2020) $0 $0 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Noninterest-bearing Interest-bearing Commercial Corporate Business Banking Total Revenue ($B) 3 Total Corporation IB Fees ($MM) 4 $2,159 $6 $5.2 $5.1 $5.1 406 $1,769 $4.6 $4.5 $1,533 0.9 0.8 $1,474 $1,388 1.0 0.4 397 $4 0.7 0.8 0.8 0.8 0.7 452 269 740 0.8 377 0.9 0.8 0.8 1.2 283 664 1.0 308 322 $2 1,058 2.6 927 2.6 2.6 2.4 2.0 816 797 740 $0 3Q19 4Q19 1Q20 2Q20 3Q20 (43) (22) (91) (45) (32) 3Q19 4Q19 1Q20 2Q20 3Q20 Net interest income IB fees Service charges All other income Debt Equity Advisory 4 Self-led deals Note: Amounts may not total due to rounding. 1 See slide 30 for business leadership sources. 2 Average loans and leases include CARES Act PPP balances of $9.4B in 3Q20 and $6.2B in 2Q20. 3 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 20 4 Advisory includes fees on debt and equity advisory and mergers and acquisitions.


 
Global Banking Digital Update 1 CashPro® Online Users CashPro® Mobile CashPro® Mobile across commercial, corporate and business App Logins Payment Approvals Value banking clients +54% $187B ~500K Rolling 12 mos. YoY up 30% Rolling 12 mos. YoY CashPro® Mobile Incoming receivables digitally matched with Mobile Wallet for Checks Deposited Intelligent Receivables Commercial Cards +117% 16MM 2 +67% 2 Rolling 12 mos. YoY In last 12 months YoY Supporting, Advising and Investing in Our Clients’ Business Continuity, and Anytime, Anywhere with Digital Solutions that are: FAST SMART SECURE CashPro Mobile App Notifications Mobile Token Expanding access and capabilities For added visibility Expanding access Mobile Wallet Intelligent Receivables For Commercial Card Bringing AI to Receivables with award- Document Exchange winning solution Online and Mobile Real Time Payments For U.S. payments Email Assist Intelligently casing service requests CashPro API Paperless Statements Supporting real-time access CashPro Assistant For commercial card Driving a fast, smart, secure experience Digitizing KYC refreshes Faster and easier through CashPro eSignature Biometrics Assistant Also on CashPro Mobile For CashPro Mobile Improving Leveraging Data and Confidently doing business Connectivity and Access Intelligence anytime, anywhere 1 Metrics as of September 30, 2020 unless otherwise indicated. 2 As of August 2020. 21


 
Global Markets Inc/(Dec) Summary Income Statement ($MM) 3Q20 2Q20 3Q19 • Net income of $0.9B increased 1% from 3Q19 1 [ Bullets to come ] Total revenue, net of interest expense $4,283 ($1,067) $420 • — Excluding net DVA, net income of $0.9B increased 10% 2 Net DVA (116) 145 (101) 1,2 Revenue of $4.3B increased 11% from 3Q19; excluding net DVA, Total revenue (excl. net DVA) 4,399 (1,212) 521 • 2 Provision for credit losses 21 (84) 21 revenue increased 13% Net charge-offs 17 17 17 — Driven by increases in sales and trading revenues, Reserve build 4 (101) 4 investment banking fees and card income Noninterest expense 3,104 422 427 • Excluding net DVA, sales and trading revenue of $3.3B increased Pretax income 1,158 (1,405) (28) 4% from 3Q19 2 Pretax, pre-provision income 3 1,179 (1,489) (7) Income tax expense 301 (365) (37) — FICC revenue of $2.1B increased 3%, driven by stronger 2 Net income $857 ($1,040) $9 performance in mortgage and foreign exchange products Net income (excl. net DVA) 2 $945 ($1,150) $86 — Equities revenue of $1.2B increased 6%, driven by increased client activity in Asia 2 1 3Q20 2Q20 3Q19 Selected Revenue Items($MM) • Noninterest expense increased 16% vs. 3Q19 driven by higher Sales and trading revenue $3,224 $4,151 $3,208 activity-based expenses for both card and trading Sales and trading revenue (excl. net DVA) 2 3,340 4,412 3,223 4 2 Average VaR was $109MM in 3Q20 driven by the inclusion of FICC (excl. net DVA) 2,126 3,186 2,074 • market volatility from the COVID-19 crisis in the look-back period Equities (excl. net DVA) 2 1,214 1,226 1,149 Global Markets IB fees 739 939 585 Key Indicators ($B) 3Q20 2Q20 3Q19 Average total assets $681.0 $663.1 $687.4 Average trading-related assets 485.3 467.0 498.8 Average 99% VaR ($MM) 4 109 81 34 Average loans and leases 72.3 74.1 71.6 Return on average allocated capital 9 % 21 % 10 % Allocated capital $36.0 $36.0 $35.0 Efficiency ratio 72 % 50 % 69 % 1 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 2 Represents a non-GAAP financial measure. See Note E on slide 29 and slide 32 for important presentation information. 3 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 29. For important presentation information, see slide 32. 22 4 See Note F on slide 29 for the definition of VaR.


 
Global Markets Trends and Revenue Mix Business Leadership 1 2020 YTD Global Markets Revenue Mix 2020 YTD Total FICC S&T Revenue Mix • CMBS Bank of the Year M (excl. net DVA) 2 (excl. net DVA) 2 • Derivatives House of the Year O • Equity Derivative House of the Year N • Derivatives and Interest Rate Derivatives House of the Year P 68% • #1 Global Research Firm Q 58% • #1 Global Fixed Income Research Team Q 42% • #1 Quality Leader for U.S. FICC Overall Trading 32% Quality and #1 for U.S. FICC Overall Service Quality L • Quality Leader in Global Foreign Exchange Sales and Corporate FX Sales L L 3 • Share Leader in U.S. Fixed Income Market Share U.S. / Canada International Credit / Other Macro • #1 Municipal Bonds Underwriter R Total Sales and Trading Revenue (excl. net DVA) ($B) 2 Average Trading-Related Assets ($B) and VaR ($MM) 4 $14 $12.1 $600 $150 $12 $10.6 $10.8 $490 $485 $10.0 $439 $466 $10 4.1 3.2 3.9 $400 $8 3.5 $79 $75 $6 $4 8.0 $200 7.4 6.9 6.6 $41 $34 $35 $2 $0 $0 $0 2017 YTD 2018 YTD 2019 YTD 2020 YTD 2017 YTD 2018 YTD 2019 YTD 2020 YTD FICC Equities Avg. trading-related assets Avg. VaR Note: Amounts may not total due to rounding. 1 See slide 30 for business leadership sources. 2 Represents a non-GAAP financial measure. Reported sales and trading revenue was $12.0B, $9.9B, $10.6B and $10.3B for 2020 YTD, 2019 YTD, 2018 YTD and 2017 YTD, respectively. Reported FICC sales and trading revenue was $7.9B, $6.4B, $6.8B and $7.1B for 2020 YTD, 2019 YTD, 2018 YTD and 2017 YTD, respectively. Reported Equities sales and trading revenue was $4.1B, $3.5B, $3.8B and $3.2B for 2020 YTD, 2019 YTD, 2018 YTD and 2017 YTD, respectively. See Note E on slide 29 and slide 32 for important presentation information. 23 3 Macro includes currencies, interest rates and commodities products. 4 See Note F on slide 29 for definition of VaR.


 
All Other 1 Inc/(Dec) Summary Income Statement ($MM) 3Q20 2Q20 3Q19 • Net income of $297MM in 3Q20 Total revenue, net of interest expense ($935) ($671) ($187) • 3Q20 total corporation litigation expense of $0.6B Provision (benefit) for credit losses (18) 3 277 Net charge-offs (25) 11 224 • 3Q20 total corporation effective tax rate includes a positive Reserve build 7 (8) 53 $700MM tax adjustment to increase the carrying value of U.K. Noninterest expense 560 253 (1,900) deferred tax assets, driven by enactment of U.K. tax rate change Pretax income (loss) (1,477) (927) 1,436 in the quarter and reflects a partial reversal of amounts written Pretax, pre-provision income 2 (1,495) (924) 1,713 down in prior years Income tax expense (benefit) (1,774) (1,009) (454) • Notable items in comparative periods Net income (loss) $297 $82 $1,890 — 2Q20 included a $0.7B gain on certain mortgage loan sales — 3Q19 included a pretax impairment charge of $2.1B related to the notice of termination of the merchant services joint venture 1 All Other consists of asset and liability management (ALM) activities, equity investments, non-core mortgage loans and servicing activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass certain residential mortgages, debt securities, and interest rate and foreign currency risk management activities. Substantially all of the results of ALM activities are allocated to our business segments. 24 2 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 29. For important presentation information, see slide 32.


 
Appendix


 
Consumer and Small Business Payments Trend Credit/Debit Combined Spend Year-over-year Payment Dollar Volumes – Year-over-year Percentage Percentage by Category 30% 30% 20% 20% 10% 10% 0% 0% -10% -20% -10% -30% -20% -40% -30% -50% -60% -40% -70% Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Travel & Entertainment Gas Food Retail Services Credit spend YoY Debit spend YoY Other Payments YoY Total Payments YoY • On a YoY basis, total monthly payments were down 26% at its lowest point during 2Q20, but steadily improved, turning positive in June and modestly up since then • Debit spend continued to improve steadily, led by necessary spending • Credit spend had a small and gradual improvement but continued to be heavily impacted by much lower travel & entertainment spending • Spending was influenced by stimulus and unemployment stop and start but was offset in large part by reopening of parts of the economy • Retail and services led the improvement and made up over half of debit and credit spend; travel & entertainment spend in September was down 37% YoY and restaurant spend down 18% YoY (but improved from April lows) 1 Total payments include total credit card, debit card, ACH, wires, bill pay, person-to-person, cash and checks. 2 Includes consumer and small business credit card portfolios in Consumer Banking and GWIM. 26 3 Other payments includes ACH, wires, Bill Pay, P2P, Cash, and checks.


 
End of Period Loans and Leases 1 Total Corporation ($B) Consumer Banking ($B) YoY $325 $1,200 $1,051 YoY $350 $308 $317 $318 $312 +1% $973 $983 $999 $955 $1,000 (2%) $300 $250 $800 $200 $600 $150 $400 $100 $200 $50 $0 $0 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 GWIM ($B) Global Banking ($B) $200 $177 $181 $184 $187 YoY $500 $173 +8% $437 YoY $378 $379 $390 (5%) $150 $400 $357 $300 $100 $200 $50 $100 $0 $0 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Note: Amounts may not total due to rounding. Total Corporation also includes Global Markets and All Other. 27 1 Includes CARES Act PPP balances of $24.7B recorded in Consumer $14.6B, GWIM $0.8B and Global Banking $9.4B for 3Q20 and balances of $24.4B recorded in Consumer $14.3B, GWIM $0.8B and Global Banking $9.4B for 2Q20.


 
End of Period Deposits Bank of America Ranked #1 in U.S. Deposit Market Share 1 Total Corporation ($B) Consumer Banking ($B) $2,000 YoY $1,000 YoY $1,719 $1,703 +22% $854 $872 +22% $1,583 $762 $1,435 $800 $716 $731 $1,500 $1,393 $600 $1,000 $400 $500 $200 $0 $0 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 GWIM ($B) Global Banking ($B) $350 YoY $600 YoY $292 $296 +17% $501 +25% $282 $477 $465 $300 $252 $263 $500 $250 $383 $400 $372 $200 $300 $150 $100 $200 $50 $100 $0 $0 3Q19 4Q19 1Q20 2Q20 3Q20 3Q19 4Q19 1Q20 2Q20 3Q20 Note: Amounts may not total due to rounding. Total Corporation also includes Global Markets and All Other. 1 Based on June 30, 2020 FDIC deposit data. 28


 
Notes A Reserve Build (or Release) is calculated by subtracting net charge-offs for the period from the provision for credit losses recognized in that period. The period-end allowance, or reserve, for credit losses reflects the beginning of the period allowance adjusted for net charge-offs recorded in that period plus the provision for credit losses recognized in that period. B Pretax, pre-provision income (PTPI) at the consolidated level is a non-GAAP financial measure calculated by adjusting consolidated pretax income to add back provision for credit losses. Similarly, PTPI at the segment level is a non-GAAP financial measure calculated by adjusting the segments’ pretax income to add back provision for credit losses. Management believes that PTPI (both at the consolidated and segment level) is a useful financial measure as it enables an assessment of the Company’s ability to generate earnings to cover credit losses through a credit cycle as well as provides an additional basis for comparing the Company's results of operations between periods by isolating the impact of provision for credit losses, which can vary significantly between periods. See reconciliation below. 3Q20 2Q20 3Q19 Provision for Pretax, Pre- Provision for Pretax, Pre- Provision for Pretax, Pre- $ Millions Pretax Income Credit Losses provision Income Pretax Income Credit Losses provision Income Pretax Income Credit Losses provision Income Consumer Banking $ 2,718 $ 479 $ 3,197 $ 94 $ 3,024 $ 3,118 $ 4,408 $ 917 $ 5,325 Global Wealth & Investment Management 992 24 1,016 826 136 962 1,453 37 1,490 Global Banking 1,269 883 2,152 994 1,873 2,867 2,873 120 2,993 Global Markets 1,158 21 1,179 2,563 105 2,668 1,186 - 1,186 All Other (1,477) (18) (1,495) (550) (21) (571) (2,913) (295) (3,208) Total Corporation (GAAP) $ 4,546 $ 1,389 $ 5,935 $ 3,799 $ 5,117 $ 8,916 $ 6,859 $ 779 $ 7,638 C Global Liquidity Sources (GLS) include cash and high-quality, liquid, unencumbered securities, inclusive of U.S. government securities, U.S. agency securities, U.S. agency MBS, and a select group of non-U.S. government and supranational securities, and other investment-grade securities, and are readily available to meet funding requirements as they arise. It does not include Federal Reserve Discount Window or Federal Home Loan Bank borrowing capacity. Transfers of liquidity among legal entities may be subject to certain regulatory and other restrictions. D The non-cash impairment charge related to the notice of termination of the merchant services joint venture reduced 3Q19 net income by $1.7B, which included an increase in noninterest expense and a reduction in pretax income of $2.1B and a reduction in income tax expense of $373MM. The impairment charge negatively impacted the Company’s 3Q19 efficiency ratio by 909 bps. E Revenue for all periods included net debit valuation adjustments (DVA) on derivatives, as well as amortization of own credit portion of purchase discount and realized DVA on structured liabilities. Net DVA gains (losses) were ($116MM), ($261MM) and ($15MM) for 3Q20, 2Q20 and 3Q19, respectively, and ($77MM), ($136MM), ($214MM) and ($310MM) for 2020 YTD, 2019 YTD, 2018 YTD and 2017 YTD, respectively. Net DVA gains (losses) included in FICC revenue were ($107MM), ($245MM) and ($18MM) for 3Q20, 2Q20 and 3Q19, respectively and ($78MM), ($127MM), ($187MM) and ($282MM) for 2020 YTD, 2019 YTD, 2018 YTD and 2017 YTD, respectively. Net DVA gains (losses) included in Equities revenue were ($9MM), ($16MM) and $3MM for 3Q20, 2Q20 and 3Q19, respectively and $1MM, ($9MM), ($27MM) and ($28MM) for 2020 YTD, 2019 YTD, 2018 YTD and 2017 YTD, respectively. F VaR model uses historical simulation approach based on three years of historical data and an expected shortfall methodology equivalent to a 99% confidence level. Using a 95% confidence level, average VaR was $22MM, $21MM and $19MM for 3Q20, 2Q20 and 3Q19, respectively, and $23MM, $20MM, $18MM and $21MM for 2020 YTD, 2019 YTD, 2018 YTD and 2017 YTD, respectively. 29


 
Sources A Estimated retail consumer deposits based on June 30, 2020 FDIC deposit data. B FDIC, 2Q20. C Keynova 2Q20 Online Banker Scorecard; Javelin 2020 Online and Mobile Banking Scorecards. D Experian Autocount; Franchised Dealers; Largest percentage of 680+ Vantage 3.0 loan originations among key competitors as of July 2020. E Forrester, Jan 2020. F Euromoney, July 2020. G Nerdwallet, 2020. H U.S.-based full-service wirehouse peers based on 2Q20 earnings releases. I Industry 2Q20 FDIC call reports. J AITE Group, 2020. K Euromoney, 2020. L Greenwich, 2019. M GlobalCapital US Securitization Awards, 2020. N GlobalCapital, 2020. O Risk Awards, 2020. P IFR Awards, 2019. Q Institutional Investor, 2019. R Refinitiv, 2020. 30


 
Forward-Looking Statements Bank of America Corporation (the “Company”) and its management may make certain statements that constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipates,” “targets,” “expects,” “hopes,” “estimates,” “intends,” “plans,” “goals,” “believes,” “continue” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements represent the Company’s current expectations, plans or forecasts of its future results, revenues, expenses, efficiency ratio, capital measures, strategy, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Company’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any of these forward-looking statements. You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more fully discussed under Item 1A. Risk Factors of the Company’s 2019 Annual Report on Form 10-K and in any of the Company’s subsequent Securities and Exchange Commission filings: the Company’s potential judgments, claims, damages, penalties, fines and reputational damage resulting from pending or future litigation and regulatory and government actions, including as a result of our participation in and execution of government programs related to the Coronavirus Disease 2019 (COVID-19) pandemic; the possibility that the Company’s future liabilities may be in excess of its recorded liability and estimated range of possible loss for litigation, regulatory, and representations and warranties exposures; the possibility that the Company could face increased servicing, fraud, indemnity, contribution or other claims from one or more counterparties, including trustees, purchasers of loans, underwriters, issuers, monolines, private-label and other investors, or other parties involved in securitizations; the Company’s ability to resolve representations and warranties repurchase and related claims, including claims brought by investors or trustees seeking to avoid the statute of limitations for repurchase claims; the risks related to the discontinuation of the London InterBank Offered Rate and other reference rates, including increased expenses and litigation and the effectiveness of hedging strategies; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign debt, and related stresses on financial markets, currencies and trade, and the Company’s exposures to such risks, including direct, indirect and operational; the impact of U.S. and global interest rates, inflation, currency exchange rates, economic conditions, trade policies and tensions, including tariffs, and potential geopolitical instability; the impact of the interest rate environment on the Company’s business, financial condition and results of operations; the possibility that future credit losses may be higher than currently expected due to changes in economic assumptions, customer behavior, adverse developments with respect to U.S. or global economic conditions and other uncertainties; the Company’s ability to achieve its expense targets and expectations regarding revenue, net interest income, provision for credit losses, net charge-offs, effective tax rate, loan growth or other projections; adverse changes to the Company’s credit ratings from the major credit rating agencies; an inability to access capital markets or maintain deposits or borrowing costs; estimates of the fair value and other accounting values, subject to impairment assessments, of certain of the Company’s assets and liabilities; the estimated or actual impact of changes in accounting standards or assumptions in applying those standards; uncertainty regarding the content, timing and impact of regulatory capital and liquidity requirements; the impact of adverse changes to total loss-absorbing capacity requirements, stress capital buffer requirements and/or global systemically important bank surcharges; the potential impact of actions of the Board of Governors of the Federal Reserve System on the Company’s capital plans; the effect of regulations, other guidance or additional information on the impact from the Tax Cuts and Jobs Act; the impact of implementation and compliance with U.S. and international laws, regulations and regulatory interpretations, including, but not limited to, recovery and resolution planning requirements, Federal Deposit Insurance Corporation assessments, the Volcker Rule, fiduciary standards, derivatives regulations and the Coronavirus Aid, Relief, and Economic Security Act and any similar or related rules and regulations; a failure or disruption in or breach of the Company’s operational or security systems or infrastructure, or those of third parties, including as a result of cyber-attacks or campaigns; the impact on the Company’s business, financial condition and results of operations from the United Kingdom's exit from the European Union; the impact of any future federal government shutdown and uncertainty regarding the federal government’s debt limit or changes to the U.S. presidential administration and Congress; the emergence of widespread health emergencies or pandemics, including the magnitude and duration of the COVID-19 pandemic and its impact on the U.S. and/or global economy, financial market conditions and our business, results of operations and financial condition; the impact of natural disasters, military conflict, terrorism or other geopolitical events; and other matters. Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made. 31


 
Important Presentation Information • The information contained herein is preliminary and based on Company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying slides. Bank of America does not undertake an obligation to, and disclaims any duty to, update any of the information provided. • Effective January 1, 2020, the Company adopted the new current expected credit losses (CECL) accounting standard that measures the allowance based on management’s best estimate of lifetime expected credit losses inherent in the Company’s lending activities. Prior periods included in this presentation reflect measurement of the allowance based on management’s estimate of probable incurred credit losses. • The Company may present certain metrics and ratios, including year-over-year comparisons of revenue, noninterest expense and pretax income, excluding certain items (e.g., DVA) that are in non-GAAP financial measures. The Company believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. For more information about the non-GAAP financial measures contained herein, please see the presentation of the most directly comparable financial measures calculated in accordance with GAAP and accompanying reconciliations in the earnings press release for the quarter ended September 30, 2020, and other earnings-related information available through the Bank of America Investor Relations website at: http://investor.bankofamerica.com. • The Corporation presents certain key financial and nonfinancial performance indicators that management uses when assessing consolidated and/or segment results. The Corporation believes this information is useful because it provides management with information about underlying operational performance and trends. KPIs are presented in 3Q20 Financial Results on slide 5 and on the Summary Income Statement for each segment. • The Company views net interest income and related ratios and analyses on a fully taxable-equivalent (FTE) basis, which when presented on a consolidated basis are non-GAAP financial measures. The Company believes managing the business with net interest income on an FTE basis provides investors with a more accurate picture of the interest margin for comparative purposes. The Company believes that the presentation allows for comparison of amounts from both taxable and tax- exempt sources and is consistent with industry practices. The FTE adjustment was $114MM, $128MM, $144MM, $145MM and $148MM for 3Q20, 2Q20, 1Q20, 4Q19 and 3Q19, respectively. • The Company allocates capital to its business segments using a methodology that considers the effect of regulatory capital requirements in addition to internal risk- based capital models. The Company's internal risk-based capital models use a risk-adjusted methodology incorporating each segment's credit, market, interest rate, business and operational risk components. Allocated capital is reviewed periodically and refinements are made based on multiple considerations that include, but are not limited to, risk-weighted assets measured under Basel 3 Standardized and Advanced approaches, business segment exposures and risk profile, and strategic plans. As a result of this process, in the first quarter of 2020, the Company adjusted the amount of capital being allocated to its business segments. 32


 


 




baclogo202011.jpg


Supplemental Information
Third Quarter 2020

                











Current-period information is preliminary and based on company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying pages. Bank of America Corporation (the Corporation) does not undertake an obligation to, and disclaims any duty to, update any of the information provided. Any forward-looking statements in this information are subject to the forward-looking language contained in the Corporation’s reports filed with the SEC pursuant to the Securities Exchange Act of 1934, which are available at the SEC’s website (www.sec.gov) or at the Corporation’s website (www.bankofamerica.com). The Corporation’s future financial performance is subject to risks and uncertainties as described in its SEC filings.



Bank of America Corporation and Subsidiaries
Table of ContentsPage
 
Consumer Banking
Global Wealth & Investment Management
Global Banking
Global Markets
All Other
Current Expected Credit Losses Accounting Standard
Effective January 1, 2020, the Corporation adopted the new current expected credit losses (CECL) accounting standard that measures the allowance based on management’s best estimate of lifetime expected credit losses inherent in the Corporation’s lending activities. Prior periods presented reflect measurement of the allowance based on management’s estimate of probable incurred credit losses.
Key Performance Indicators
The Corporation presents certain key financial and nonfinancial performance indicators that management uses when assessing consolidated and/or segment results. The Corporation believes this information is useful because it provides management with information about underlying operational performance and trends. Key performance indicators are presented in Consolidated Financial Highlights on page 2 and on the Key Indicators pages for each segment.
Business Segment Operations
The Corporation reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis. Additionally, the results for the total Corporation as presented on pages 11 - 13 are reported on an FTE basis.




Bank of America Corporation and Subsidiaries
Consolidated Financial Highlights
(In millions, except per share information)
 Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
Income statement
Net interest income$33,107 $36,751 $10,129 $10,848 $12,130 $12,140 $12,187 
Noninterest income32,322 32,144 10,207 11,478 10,637 10,209 10,620 
Total revenue, net of interest expense65,429 68,895 20,336 22,326 22,767 22,349 22,807 
Provision for credit losses11,267 2,649 1,389 5,117 4,761 941 779 
Noninterest expense41,286 41,661 14,401 13,410 13,475 13,239 15,169 
Income before income taxes12,876 24,585 4,546 3,799 4,531 8,169 6,859 
Pretax, pre-provision income (1)
24,143 27,234 5,935 8,916 9,292 9,110 7,638 
Income tax expense452 4,149 (335)266 521 1,175 1,082 
Net income 12,424 20,436 4,881 3,533 4,010 6,994 5,777 
Preferred stock dividends1,159 1,186 441 249 469 246 505 
Net income applicable to common shareholders11,265 19,250 4,440 3,284 3,541 6,748 5,272 
Diluted earnings per common share1.28 2.01 0.51 0.37 0.40 0.74 0.56 
Average diluted common shares issued and outstanding8,800.5 9,565.7 8,777.5 8,768.1 8,862.7 9,079.5 9,353.0 
Dividends paid per common share$0.54 $0.48 $0.18 $0.18 $0.18 $0.18 $0.18 
Performance ratios
Return on average assets0.63 %1.14 %0.71 %0.53 %0.65 %1.13 %0.95 %
Return on average common shareholders’ equity6.20 10.49 7.24 5.44 5.91 11.00 8.48 
Return on average shareholders’ equity6.24 10.19 7.26 5.34 6.10 10.40 8.48 
Return on average tangible common shareholders’ equity (2)
8.71 14.67 10.16 7.63 8.32 15.43 11.84 
Return on average tangible shareholders’ equity (2)
8.46 13.78 9.84 7.23 8.29 14.09 11.43 
Efficiency ratio 63.10 60.47 70.81 60.06 59.19 59.24 66.51 
At period end
Book value per share of common stock$28.33 $26.96 $28.33 $27.96 $27.84 $27.32 $26.96 
Tangible book value per share of common stock (2)
20.23 19.26 20.23 19.90 19.79 19.41 19.26 
Market capitalization208,656 264,842 208,656 205,772 184,181 311,209 264,842 
Number of financial centers - U.S.4,309 4,302 4,309 4,298 4,297 4,300 4,302 
Number of branded ATMs - U.S.16,962 16,626 16,962 16,862 16,855 16,788 16,626 
Headcount211,225 208,561 211,225 212,796 208,931 208,131 208,561 
(1)    Pretax, pre-provision income (PTPI) is a non-GAAP financial measure calculated by adjusting pretax income to add back provision for credit losses. Management believes that PTPI is a useful financial measure because it enables an assessment of the Company's ability to generate earnings to cover credit losses through a credit cycle.
(2)    Tangible equity ratios and tangible book value per share of common stock are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. Tangible book value per share provides additional useful information about the level of tangible assets in relation to outstanding shares of common stock. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on page 34.)


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
2


Bank of America Corporation and Subsidiaries
Consolidated Statement of Income
(In millions, except per share information)
 Nine Months Ended September 30Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
Net interest income
Interest income$40,124 $54,310 $11,486 $12,540 $16,098 $16,926 $17,916 
Interest expense7,017 17,559 1,357 1,692 3,968 4,786 5,729 
Net interest income33,107 36,751 10,129 10,848 12,130 12,140 12,187 
Noninterest income
Fees and commissions25,490 24,495 8,777 8,392 8,321 8,520 8,467 
Market making and similar activities6,983 7,267 1,689 2,487 2,807 1,767 2,118 
Other income (loss)(151)382 (259)599 (491)(78)35 
Total noninterest income32,322 32,144 10,207 11,478 10,637 10,209 10,620 
Total revenue, net of interest expense65,429 68,895 20,336 22,326 22,767 22,349 22,807 
Provision for credit losses11,267 2,649 1,389 5,117 4,761 941 779 
Noninterest expense
Compensation and benefits24,535 24,000 8,200 7,994 8,341 7,977 7,779 
Occupancy and equipment5,302 4,908 1,798 1,802 1,702 1,680 1,663 
Information processing and communications3,807 3,484 1,333 1,265 1,209 1,162 1,163 
Product delivery and transaction related2,518 2,067 930 811 777 695 696 
Marketing1,238 1,410 308 492 438 524 440 
Professional fees1,206 1,155 450 381 375 442 386 
Other general operating2,680 4,637 1,382 665 633 759 3,042 
Total noninterest expense41,286 41,661 14,401 13,410 13,475 13,239 15,169 
Income before income taxes12,876 24,585 4,546 3,799 4,531 8,169 6,859 
Income tax expense452 4,149 (335)266 521 1,175 1,082 
Net income$12,424 $20,436 $4,881 $3,533 $4,010 $6,994 $5,777 
Preferred stock dividends1,159 1,186 441 249 469 246 505 
Net income applicable to common shareholders$11,265 $19,250 $4,440 $3,284 $3,541 $6,748 $5,272 
Per common share information
Earnings$1.29 $2.02 $0.51 $0.38 $0.40 $0.75 $0.57 
Diluted earnings1.28 2.01 0.51 0.37 0.40 0.74 0.56 
Average common shares issued and outstanding8,762.6 9,516.2 8,732.9 8,739.9 8,815.6 9,017.1 9,303.6 
Average diluted common shares issued and outstanding8,800.5 9,565.7 8,777.5 8,768.1 8,862.7 9,079.5 9,353.0 

Consolidated Statement of Comprehensive Income
(Dollars in millions)
Nine Months Ended September 30Third Quarter 2020Second Quarter 2020First Quarter 2020Fourth Quarter 2019Third Quarter 2019
20202019
Net income $12,424 $20,436 $4,881 $3,533 $4,010 $6,994 $5,777 
Other comprehensive income (loss), net-of-tax:
Net change in debt securities4,794 6,231 101 (102)4,795 (356)1,538 
Net change in debit valuation adjustments(5)(272)(58)(1,293)1,346 (691)229 
Net change in derivatives808 651 76 315 417 (35)118 
Employee benefit plan adjustments144 83 44 57 43 53 26 
Net change in foreign currency translation adjustments(86)(99)21 (19)(88)13 (51)
Other comprehensive income (loss)5,655 6,594 184 (1,042)6,513 (1,016)1,860 
Comprehensive income$18,079 $27,030 $5,065 $2,491 $10,523 $5,978 $7,637 


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
3


Bank of America Corporation and Subsidiaries
Net Interest Income and Noninterest Income
(Dollars in millions) 
 Nine Months Ended September 30Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
Net interest income
Interest income
Loans and leases$26,426 $32,721 $7,894 $8,569 $9,963 $10,365 $10,894 
Debt securities7,413 8,965 2,130 2,440 2,843 2,841 2,829 
Federal funds sold and securities borrowed or purchased under agreements to resell
900 3,746 55 26 819 1,097 1,242 
Trading account assets3,203 3,962 948 1,008 1,247 1,234 1,319 
Other interest income2,182 4,916 459 497 1,226 1,389 1,632 
Total interest income40,124 54,310 11,486 12,540 16,098 16,926 17,916 
Interest expense
Deposits1,784 5,640 227 373 1,184 1,548 1,880 
Short-term borrowings1,024 5,725 (24)(72)1,120 1,483 1,876 
Trading account liabilities764 967 212 223 329 282 303 
Long-term debt3,445 5,227 942 1,168 1,335 1,473 1,670 
Total interest expense7,017 17,559 1,357 1,692 3,968 4,786 5,729 
Net interest income$33,107 $36,751 $10,129 $10,848 $12,130 $12,140 $12,187 
Noninterest income
Fees and commissions
Card income
Interchange fees (1)
$2,794 $2,827 $1,172 $830 $792 $1,007 $963 
Other card income1,295 1,459 396 419 480 504 502 
Total card income4,089 4,286 1,568 1,249 1,272 1,511 1,465 
Service charges
Deposit-related fees4,441 4,908 1,515 1,299 1,627 1,680 1,690 
Lending-related fees841 809 302 263 276 277 285 
Total service charges5,282 5,717 1,817 1,562 1,903 1,957 1,975 
Investment and brokerage services
Asset management fees7,905 7,591 2,740 2,483 2,682 2,650 2,597 
Brokerage fees2,898 2,733 883 939 1,076 928 897 
Total investment and brokerage services
10,803 10,324 3,623 3,422 3,758 3,578 3,494 
Investment banking fees
Underwriting income3,610 2,198 1,239 1,523 848 800 740 
Syndication fees634 887 133 230 271 297 341 
Financial advisory services1,072 1,083 397 406 269 377 452 
Total investment banking fees5,316 4,168 1,769 2,159 1,388 1,474 1,533 
Total fees and commissions25,490 24,495 8,777 8,392 8,321 8,520 8,467 
Market making and similar activities6,983 7,267 1,689 2,487 2,807 1,767 2,118 
Other income (loss)(151)382 (259)599 (491)(78)35 
Total noninterest income$32,322 $32,144 $10,207 $11,478 $10,637 $10,209 $10,620 
(1)Gross interchange fees were $6.9 billion and $7.4 billion and are presented net of $4.1 billion and $4.6 billion of expenses for rewards and partner payments for the nine months ended September 30, 2020 and 2019, respectively. Gross interchange fees were $2.5 billion, $2.0 billion, $2.3 billion, $2.6 billion and $2.6 billion and are presented net of $1.4 billion, $1.2 billion, $1.5 billion, $1.6 billion and $1.6 billion of expenses for rewards and partner payments for the third, second and first quarters of 2020 and the fourth and third quarters of 2019, respectively.


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
4


Bank of America Corporation and Subsidiaries
Consolidated Balance Sheet
(Dollars in millions)
September 30
2020
June 30
2020
September 30
2019
Assets
Cash and due from banks$32,922 $33,915 $26,939 
Interest-bearing deposits with the Federal Reserve, non-U.S. central banks and other banks268,084 255,431 130,155 
Cash and cash equivalents301,006 289,346 157,094 
Time deposits placed and other short-term investments5,088 6,071 7,557 
Federal funds sold and securities borrowed or purchased under agreements to resell326,745 451,179 271,595 
Trading account assets255,500 226,465 263,684 
Derivative assets44,297 45,184 45,123 
Debt securities:  
Carried at fair value245,997 202,912 254,342 
Held-to-maturity, at cost338,400 268,949 190,252 
Total debt securities584,397 471,861 444,594 
Loans and leases955,172 998,944 972,910 
Allowance for loan and lease losses(19,596)(19,389)(9,433)
Loans and leases, net of allowance935,576 979,555 963,477 
Premises and equipment, net10,902 10,790 10,493 
Goodwill68,951 68,951 68,951 
Loans held-for-sale4,434 7,381 9,811 
Customer and other receivables61,684 55,392 52,560 
Other assets139,872 129,513 131,391 
Total assets$2,738,452 $2,741,688 $2,426,330 
Liabilities
Deposits in U.S. offices:
Noninterest-bearing$616,925 $580,667 $394,379 
Interest-bearing996,804 1,048,012 917,401 
Deposits in non-U.S. offices:
Noninterest-bearing15,158 15,082 13,138 
Interest-bearing73,993 74,905 67,918 
Total deposits1,702,880 1,718,666 1,392,836 
Federal funds purchased and securities loaned or sold under agreements to repurchase190,769 179,024 202,067 
Trading account liabilities84,681 80,912 78,642 
Derivative liabilities41,728 42,511 38,025 
Short-term borrowings17,861 17,998 30,682 
Accrued expenses and other liabilities175,960 175,302 172,286 
Long-term debt255,723 261,638 243,405 
Total liabilities2,469,602 2,476,051 2,157,943 
Shareholders’ equity
Preferred stock, $0.01 par value; authorized – 100,000,000 shares; issued and outstanding – 3,887,440, 3,887,440 and 3,895,685 shares
23,427 23,427 23,606 
Common stock and additional paid-in capital, $0.01 par value; authorized – 12,800,000,000 shares; issued and outstanding – 8,661,522,562, 8,664,081,625 and 9,079,264,535 shares
85,954 85,794 99,215 
Retained earnings160,447 157,578 151,183 
Accumulated other comprehensive income (loss)(978)(1,162)(5,617)
Total shareholders’ equity268,850 265,637 268,387 
Total liabilities and shareholders’ equity$2,738,452 $2,741,688 $2,426,330 
Assets of consolidated variable interest entities included in total assets above (isolated to settle the liabilities of the variable interest entities)
Trading account assets$4,492 $4,390 $5,758 
Loans and leases24,094 25,532 39,387 
Allowance for loan and lease losses(1,812)(1,869)(835)
Loans and leases, net of allowance22,282 23,663 38,552 
All other assets191 563 555 
Total assets of consolidated variable interest entities$26,965 $28,616 $44,865 
Liabilities of consolidated variable interest entities included in total liabilities above
Short-term borrowings$739 $739 $2,274 
Long-term debt5,742 6,861 8,560 
All other liabilities19 22 26 
Total liabilities of consolidated variable interest entities$6,500 $7,622 $10,860 


Certain prior-period amounts have been reclassified to conform to current-period presentation.



Current-period information is preliminary and based on company data available at the time of the presentation.
5


Bank of America Corporation and Subsidiaries
Capital Management
(Dollars in millions)
September 30
2020
June 30
2020
September 30
2019
Risk-based capital metrics (1):
Standardized Approach
Common equity tier 1 capital$173,213 $171,020 $169,203 
Tier 1 capital196,637 194,441 192,029 
Total capital235,480 233,764 225,430 
Risk-weighted assets1,459,187 1,475,133 1,483,756 
Common equity tier 1 capital ratio11.9 %11.6 %11.4 %
Tier 1 capital ratio13.5 13.2 12.9 
Total capital ratio16.1 15.8 15.2 
Advanced Approaches
Common equity tier 1 capital$173,213 $171,020 $169,203 
Tier 1 capital196,637 194,441 192,029 
Total capital224,570 223,225 217,247 
Risk-weighted assets1,363,467 1,503,565 1,440,088 
Common equity tier 1 capital ratio12.7 %11.4 %11.7 %
Tier 1 capital ratio14.4 12.9 13.3 
Total capital ratio16.5 14.8 15.1 
Leverage-based metrics (1)
Adjusted average assets$2,666,645 $2,632,225 $2,335,840 
Tier 1 leverage ratio7.4 %7.4 %8.2 %
Supplementary leverage exposure$2,866,655 $2,756,799 $2,897,885 
Supplementary leverage ratio6.9 %7.1 %6.6 %
Tangible equity ratio (2)
7.4 7.3 8.4 
Tangible common equity ratio (2)
6.6 6.5 7.4 
(1)Regulatory capital ratios at September 30, 2020 are preliminary. We report regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy. Supplementary leverage exposure at September 30, 2020 and June 30, 2020 excludes U.S. Treasury Securities and deposits at Federal Reserve Banks.
(2)Tangible equity ratio equals period-end tangible shareholders’ equity divided by period-end tangible assets. Tangible common equity ratio equals period-end tangible common shareholders’ equity divided by period-end tangible assets. Tangible shareholders’ equity and tangible assets are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. (See Exhibit A: Non-GAAP Reconciliations - Reconciliation to GAAP Financial Measures on page 34.)


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
6


Bank of America Corporation and Subsidiaries
Capital Composition under Basel 3
(Dollars in millions)
September 30
2020
June 30
2020
September 30
2019
Total common shareholders' equity$245,423 $242,210 $244,781 
CECL transitional amount (1)
4,411 4,302 — 
Goodwill, net of related deferred tax liabilities(68,569)(68,570)(68,571)
Deferred tax assets arising from net operating loss and tax credit carryforwards(5,853)(5,263)(5,210)
Intangibles, other than mortgage servicing rights and goodwill, net of related deferred tax liabilities(1,656)(1,221)(1,335)
Defined benefit pension plan net assets(1,056)(1,025)(986)
Cumulative unrealized net (gain) loss related to changes in fair value of financial liabilities attributable to own creditworthiness, net-of-tax1,245 1,108 521 
Other(732)(521)3 
Common equity tier 1 capital173,213 171,020 169,203 
Qualifying preferred stock, net of issuance cost23,426 23,426 23,400 
Other(2)(5)(574)
Total tier 1 capital196,637 194,441 192,029 
Tier 2 capital instruments22,605 23,424 23,160 
Eligible credit reserves included in tier 2 capital16,243 5,378 2,059 
Other(5)(18)(1)
Total capital (2)
$235,480 $223,225 $217,247 
(1)The CECL transitional amount includes the impact of the Corporation's adoption of the new CECL accounting standard on January 1, 2020 and 25 percent of the increase in reserves from January 1, 2020 through September 30, 2020.
(2)The Corporation reports Total capital under both the Standardized and Advanced approaches. The approach that yields the lower Total capital ratio is used to assess capital adequacy, which is the Standardized approach at September 30, 2020 and the Advanced approaches at June 30, 2020 and September 30, 2019. Total capital under the Advanced approaches differs from the Standardized approach due to differences in the amount permitted in Tier 2 capital related to the qualifying allowance for credit losses.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
7


Bank of America Corporation and Subsidiaries
Quarterly Average Balances and Interest Rates – Fully Taxable-equivalent Basis
(Dollars in millions)
 Third Quarter 2020Second Quarter 2020Third Quarter 2019
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Earning assets
Interest-bearing deposits with the Federal Reserve, non-U.S. central banks and other banks
$245,682 $10 0.02 %$314,661 $33 0.04 %$122,033 $453 1.47 %
Time deposits placed and other short-term investments7,686 (4)(0.25)8,644 5 0.25 9,863 47 1.87 
Federal funds sold and securities borrowed or purchased under agreements to resell
384,221 55 0.06 312,404 26 0.03 269,129 1,242 1.83 
Trading account assets146,972 960 2.60 143,370 1,021 2.86 157,818 1,338 3.37 
Debt securities533,261 2,147 1.63 476,060 2,462 2.10 447,126 2,856 2.56 
Loans and leases (2):
   
Residential mortgage 237,414 1,811 3.05 241,486 1,880 3.11 224,084 1,937 3.46 
Home equity37,897 284 2.99 39,308 308 3.15 43,616 552 5.03 
Credit card81,309 2,086 10.20 86,191 2,140 9.99 94,370 2,581 10.85 
Direct/Indirect and other consumer89,559 593 2.63 88,962 623 2.81 90,813 824 3.59 
Total consumer446,179 4,774 4.26 455,947 4,951 4.36 452,883 5,894 5.18 
U.S. commercial343,533 2,099 2.43 374,965 2,462 2.64 324,436 3,279 4.01 
Non-U.S. commercial102,938 531 2.05 116,040 642 2.22 105,003 905 3.42 
Commercial real estate63,262 393 2.47 65,515 430 2.64 62,185 687 4.38 
Commercial lease financing18,106 138 3.04 18,920 128 2.71 20,226 182 3.58 
Total commercial527,839 3,161 2.38 575,440 3,662 2.56 511,850 5,053 3.92 
Total loans and leases 974,018 7,935 3.25 1,031,387 8,613 3.35 964,733 10,947 4.51 
Other earning assets83,086 497 2.39 72,256 508 2.82 68,018 1,181 6.90 
Total earning assets2,374,926 11,600 1.95 2,358,782 12,668 2.16 2,038,720 18,064 3.52 
Cash and due from banks32,714 31,256  25,588 
Other assets, less allowance for loan and lease losses
332,044 314,148   347,915 
Total assets$2,739,684 $2,704,186   $2,412,223 
Interest-bearing liabilities
U.S. interest-bearing deposits:
Savings$61,228 $1 0.01 %$56,931 $2 0.01 %$51,277 $1 0.01 %
Demand and money market deposit accounts842,987 93 0.04 850,274 152 0.07 741,602 1,172 0.63 
Consumer CDs and IRAs45,921 84 0.73 50,882 123 0.97 49,811 136 1.08 
Negotiable CDs, public funds and other deposits
57,499 31 0.21 81,532 56 0.29 63,936 354 2.19 
Total U.S. interest-bearing deposits1,007,635 209 0.08 1,039,619 333 0.13 906,626 1,663 0.73 
Non-U.S. interest-bearing deposits:   
Banks located in non-U.S. countries1,108 — 0.08 1,807 — 0.04 1,721 5 1.13 
Governments and official institutions177 — — 183 — — 188 — 0.02 
Time, savings and other74,200 18 0.10 74,158 40 0.21 70,234 212 1.20 
Total non-U.S. interest-bearing deposits75,485 18 0.09 76,148 40 0.21 72,143 217 1.19 
Total interest-bearing deposits1,083,120 227 0.08 1,115,767 373 0.13 978,769 1,880 0.76 
Federal funds purchased, securities loaned or sold under agreements to repurchase, short-term borrowings and other interest-bearing liabilities
286,582 (24)(0.03)295,465 (72)(0.10)280,123 1,876 2.66 
Trading account liabilities39,689 212 2.13 40,717 223 2.20 45,750 303 2.63 
Long-term debt224,254 942 1.67 221,167 1,168 2.12 202,620 1,670 3.28 
Total interest-bearing liabilities1,633,645 1,357 0.33 1,673,116 1,692 0.41 1,507,262 5,729 1.51 
Noninterest-bearing sources:   
Noninterest-bearing deposits612,368 542,430   396,283 
Other liabilities (3)
226,348 222,324   238,248 
Shareholders’ equity267,323 266,316   270,430 
Total liabilities and shareholders’ equity$2,739,684 $2,704,186   $2,412,223 
Net interest spread1.62 %  1.75 %2.01 %
Impact of noninterest-bearing sources0.10   0.12 0.40 
Net interest income/yield on earning assets (4)
$10,243 1.72 % $10,976 1.87 %$12,335 2.41 %
(1)Includes the impact of interest rate risk management contracts.
(2)Nonperforming loans are included in the respective average loan balances. Income on these nonperforming loans is generally recognized on a cost recovery basis.
(3)Includes $34.2 billion, $35.5 billion and $38.1 billion of structured notes and liabilities for the third and second quarters of 2020 and the third quarter of 2019, respectively.
(4)Net interest income includes FTE adjustments of $114 million, $128 million and $148 million for the third and second quarters of 2020 and the third quarter of 2019, respectively.



Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
8


Bank of America Corporation and Subsidiaries
Debt Securities
(Dollars in millions)
 September 30, 2020
 Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
Available-for-sale debt securities
Mortgage-backed securities:
Agency$67,566 $2,349 $(51)$69,864 
Agency-collateralized mortgage obligations5,663 189 (15)5,837 
Commercial15,190 1,017 (1)16,206 
Non-agency residential1,167 146 (30)1,283 
Total mortgage-backed securities89,586 3,701 (97)93,190 
U.S. Treasury and agency securities100,508 2,377 (7)102,878 
Non-U.S. securities16,333 34 (13)16,354 
Other taxable securities, substantially all asset-backed securities3,628 58 (10)3,676 
Total taxable securities210,055 6,170 (127)216,098 
Tax-exempt securities17,299 340 (45)17,594 
Total available-for-sale debt securities227,354 6,510 (172)233,692 
Other debt securities carried at fair value (1)
11,982 399 (76)12,305 
Total debt securities carried at fair value239,336 6,909 (248)245,997 
Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities338,418 9,727 (228)347,917 
Total debt securities$577,754 $16,636 $(476)$593,914 
 June 30, 2020
Available-for-sale debt securities
Mortgage-backed securities:   
Agency$76,539 $2,501 $(41)$78,999 
Agency-collateralized mortgage obligations6,113 198 (16)6,295 
Commercial14,926 996 (1)15,921 
Non-agency residential903 127 (39)991 
Total mortgage-backed securities98,481 3,822 (97)102,206 
U.S. Treasury and agency securities50,304 2,368 (8)52,664 
Non-U.S. securities13,334 12 (14)13,332 
Other taxable securities, substantially all asset-backed securities4,244 48 (40)4,252 
Total taxable securities166,363 6,250 (159)172,454 
Tax-exempt securities17,791 279 (92)17,978 
Total available-for-sale debt securities184,154 6,529 (251)190,432 
Other debt securities carried at fair value (1)
12,266 295 (81)12,480 
Total debt securities carried at fair value196,420 6,824 (332)202,912 
Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities268,967 10,937 (32)279,872 
Total debt securities$465,387 $17,761 $(364)$482,784 
(1)    Primarily includes non-U.S. securities used to satisfy certain international regulatory requirements.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
9


Bank of America Corporation and Subsidiaries
Supplemental Financial Data
(Dollars in millions)
Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
FTE basis data (1)
Net interest income$33,493 $37,201 $10,243 $10,976 $12,274 $12,285 $12,335 
Total revenue, net of interest expense 65,815 69,345 20,450 22,454 22,911 22,494 22,955 
Net interest yield1.96 %2.45 %1.72 %1.87 %2.33 %2.35 %2.41 %
Efficiency ratio 62.73 60.08 70.42 59.72 58.82 58.85 66.08 
(1)FTE basis is a non-GAAP financial measure. FTE basis is a performance measure used by management in operating the business that management believes provides investors with a more accurate picture of the interest margin for comparative purposes. The Corporation believes that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. Net interest income includes FTE adjustments of $386 million and $450 million for the nine months ended September 30, 2020 and 2019, $114 million, $128 million and $144 million for the third, second and first quarters of 2020, and $145 million and $148 million for the fourth and third quarters of 2019, respectively.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
10


Bank of America Corporation and Subsidiaries
Quarterly Results by Business Segment and All Other
(Dollars in millions)
 Third Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$10,243 $5,890 $1,237 $2,028 $1,108 $(20)
Noninterest income
Fees and commissions:
Card income1,568 1,221 21 156 169 1 
Service charges1,817 837 18 845 108 9 
Investment and brokerage services3,623 68 3,105 15 440 (5)
Investment banking fees1,769 — 93 970 739 (33)
Total fees and commissions8,777 2,126 3,237 1,986 1,456 (28)
Market making and similar activities1,689 — 13 16 1,726 (66)
Other income (loss)
(259)23 59 487 (7)(821)
Total noninterest income (loss)10,207 2,149 3,309 2,489 3,175 (915)
Total revenue, net of interest expense 20,450 8,039 4,546 4,517 4,283 (935)
Provision for credit losses1,389 479 24 883 21 (18)
Noninterest expense14,401 4,842 3,530 2,365 3,104 560 
Income (loss) before income taxes4,660 2,718 992 1,269 1,158 (1,477)
Income tax expense (benefit)(221)666 243 343 301 (1,774)
Net income$4,881 $2,052 $749 $926 $857 $297 
Average
Total loans and leases$974,018 $318,751 $185,587 $373,118 $72,319 $24,243 
Total assets (1)
2,739,684 936,112 333,794 557,889 680,983 230,906 
Total deposits1,695,488 860,999 291,845 471,288 56,475 14,881 
Quarter end
Total loans and leases$955,172 $312,447 $187,211 $356,919 $75,475 $23,120 
Total assets (1)
2,738,452 947,513 337,576 553,776 676,242 223,345 
Total deposits1,702,880 872,022 295,893 465,399 56,727 12,839 
 Second Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$10,976 $5,991 $1,378 $2,363 $1,297 $(53)
Noninterest income
Fees and commissions:
Card income1,249 1,053 18 68 111 (1)
Service charges1,562 706 14 738 95 9 
Investment and brokerage services3,422 66 2,854 23 480 (1)
Investment banking fees2,159 — 84 1,181 939 (45)
Total fees and commissions8,392 1,825 2,970 2,010 1,625 (38)
Market making and similar activities2,487 1 18 (15)2,360 123 
Other income (loss)599 35 59 733 68 (296)
Total noninterest income (loss)11,478 1,861 3,047 2,728 4,053 (211)
Total revenue, net of interest expense22,454 7,852 4,425 5,091 5,350 (264)
Provision for credit losses5,117 3,024 136 1,873 105 (21)
Noninterest expense13,410 4,734 3,463 2,224 2,682 307 
Income (loss) before income taxes3,927 94 826 994 2,563 (550)
Income tax expense (benefit)394 23 202 268 666 (765)
Net income$3,533 $71 $624 $726 $1,897 $215 
Average
Total loans and leases$1,031,387 $321,558 $182,150 $423,625 $74,131 $29,923 
Total assets (1)
2,704,186 885,568 327,594 578,106 663,072 249,846 
Total deposits1,658,197 810,700 287,109 493,918 45,083 21,387 
Quarter end
Total loans and leases$998,944 $325,105 $184,293 $390,108 $74,342 $25,096 
Total assets (1)
2,741,688 929,193 334,190 586,078 652,068 240,159 
Total deposits1,718,666 854,017 291,740 500,918 52,842 19,149 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
11


Bank of America Corporation and Subsidiaries
Quarterly Results by Business Segment and All Other (continued)
(Dollars in millions)
 Third Quarter 2019
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$12,335 $7,031 $1,609 $2,617 $1,016 $62 
Noninterest income
Fees and commissions:
Card income1,465 1,289 25 133 18 — 
Service charges1,975 1,098 16 763 92 6 
Investment and brokerage services3,494 74 3,001 9 419 (9)
Investment banking fees1,533 — 89 902 585 (43)
Total fees and commissions8,467 2,461 3,131 1,807 1,114 (46)
Market making and similar activities2,118 1 27 85 1,580 425 
Other income (loss)35 231 137 703 153 (1,189)
Total noninterest income (loss)10,620 2,693 3,295 2,595 2,847 (810)
Total revenue, net of interest expense22,955 9,724 4,904 5,212 3,863 (748)
Provision for credit losses779 917 37 120 — (295)
Noninterest expense15,169 4,399 3,414 2,219 2,677 2,460 
Income (loss) before income taxes7,007 4,408 1,453 2,873 1,186 (2,913)
Income tax expense (benefit)1,230 1,080 356 776 338 (1,320)
Net income (loss)$5,777 $3,328 $1,097 $2,097 $848 $(1,593)
Average
Total loans and leases$964,733 $303,832 $170,414 $377,109 $71,589 $41,789 
Total assets (1)
2,412,223 781,739 289,460 441,186 687,398 212,440 
Total deposits1,375,052 709,339 254,460 360,457 30,155 20,641 
Quarter end
Total loans and leases$972,910 $307,925 $172,677 $377,658 $74,979 $39,671 
Total assets (1)
2,426,330 788,814 288,332 452,642 689,029 207,513 
Total deposits1,392,836 715,778 252,478 371,887 30,885 21,808 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
12


Bank of America Corporation and Subsidiaries
Year-to-Date Results by Business Segment and All Other
(Dollars in millions) 
 Nine Months Ended September 30, 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$33,493 $18,743 $4,186 $7,003 $3,558 $3 
Noninterest income
Fees and commissions:
Card income4,089 3,384 56 347 301 1 
Service charges5,282 2,538 49 2,379 290 26 
Investment and brokerage services10,803 204 9,081 45 1,487 (14)
Investment banking fees5,316 — 292 2,912 2,280 (168)
Total fees and commissions25,490 6,126 9,478 5,683 4,358 (155)
Market making and similar activities6,983 2 52 88 7,059 (218)
Other income (loss)(151)149 191 1,434 (116)(1,809)
Total noninterest income (loss)32,322 6,277 9,721 7,205 11,301 (2,182)
Total revenue, net of interest expense65,815 25,020 13,907 14,208 14,859 (2,179)
Provision for credit losses11,267 5,761 349 4,849 233 75 
Noninterest expense41,286 14,071 10,593 6,910 8,598 1,114 
Income (loss) before income taxes13,262 5,188 2,965 2,449 6,028 (3,368)
Income tax expense (benefit)838 1,271 726 661 1,567 (3,387)
Net income$12,424 $3,917 $2,239 $1,788 $4,461 $19 
Average
Total loans and leases$998,473 $319,084 $182,138 $394,331 $72,702 $30,218 
Total assets (1)
2,646,607 877,866 321,565 534,061 685,685 227,430 
Total deposits1,598,031 803,002 280,828 449,273 45,002 19,926 
Period end
Total loans and leases $955,172 $312,447 $187,211 $356,919 $75,475 $23,120 
Total assets (1)
2,738,452 947,513 337,576 553,776 676,242 223,345 
Total deposits1,702,880 872,022 295,893 465,399 56,727 12,839 
 Nine Months Ended September 30, 2019
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$37,201 $21,253 $4,917 $8,116 $2,780 $135 
Noninterest income
Fees and commissions:
Card income4,286 3,754 73 398 61 — 
Service charges5,717 3,163 50 2,225 261 18 
Investment and brokerage services10,324 223 8,805 26 1,296 (26)
Investment banking fees4,168 — 296 2,328 1,707 (163)
Total fees and commissions24,495 7,140 9,224 4,977 3,325 (171)
Market making and similar activities7,267 5 90 190 5,623 1,359 
Other income (loss)382 675 394 2,059 461 (3,207)
Total noninterest income (loss)32,144 7,820 9,708 7,226 9,409 (2,019)
Total revenue, net of interest expense69,345 29,073 14,625 15,342 12,189 (1,884)
Provision for credit losses2,649 2,838 63 356 (18)(590)
Noninterest expense41,661 13,178 10,302 6,697 8,109 3,375 
Income (loss) before income taxes25,035 13,057 4,260 8,289 4,098 (4,669)
Income tax expense (benefit)4,599 3,199 1,044 2,238 1,168 (3,050)
Net income (loss)$20,436 $9,858 $3,216 $6,051 $2,930 $(1,619)
Average
Total loans and leases$953,169 $297,538 $167,069 $373,275 $70,757 $44,530 
Total assets (1)
2,390,943 776,884 292,114 437,570 679,040 205,335 
Total deposits1,370,178 704,522 256,720 357,413 30,878 20,645 
Period end
Total loans and leases$972,910 $307,925 $172,677 $377,658 $74,979 $39,671 
Total assets (1)
2,426,330 788,814 288,332 452,642 689,029 207,513 
Total deposits1,392,836 715,778 252,478 371,887 30,885 21,808 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
13


Bank of America Corporation and Subsidiaries
Consumer Banking Segment Results
(Dollars in millions)
Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
20202019
Net interest income$18,743 $21,253 $5,890 $5,991 $6,862 $6,905 $7,031 
Noninterest income:
Card income3,384 3,754 1,221 1,053 1,110 1,330 1,289 
Service charges2,538 3,163 837 706 995 1,056 1,098 
All other income355 903 91 102 162 223 306 
Total noninterest income6,277 7,820 2,149 1,861 2,267 2,609 2,693 
Total revenue, net of interest expense25,020 29,073 8,039 7,852 9,129 9,514 9,724 
Provision for credit losses5,761 2,838 479 3,024 2,258 934 917 
Noninterest expense14,071 13,178 4,842 4,734 4,495 4,468 4,399 
Income before income taxes5,188 13,057 2,718 94 2,376 4,112 4,408 
Income tax expense1,271 3,199 666 23 582 1,007 1,080 
Net income$3,917 $9,858 $2,052 $71 $1,794 $3,105 $3,328 
Net interest yield2.98 %3.87 %2.61 %2.85 %3.57 %3.65 %3.77 %
Return on average allocated capital (1)
14 36 21 1 19 33 36 
Efficiency ratio56.24 45.33 60.23 60.30 49.23 46.96 45.23 
Balance Sheet
Average
Total loans and leases$319,084 $297,538 $318,751 $321,558 $316,946 $311,008 $303,832 
Total earning assets (2)
838,792 735,014 896,867 845,236 773,635 750,064 739,802 
Total assets (2)
877,866 776,884 936,112 885,568 811,277 792,190 781,739 
Total deposits803,002 704,522 860,999 810,700 736,669 719,668 709,339 
Allocated capital (1)
38,500 37,000 38,500 38,500 38,500 37,000 37,000 
Period end
Total loans and leases$312,447 $307,925 $312,447 $325,105 $317,535 $317,409 $307,925 
Total earning assets (2)
906,994 747,279 906,994 890,244 800,143 760,174 747,279 
Total assets (2)
947,513 788,814 947,513 929,193 837,522 804,093 788,814 
Total deposits872,022 715,778 872,022 854,017 762,387 730,745 715,778 
(1)    Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)    Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
14


Bank of America Corporation and Subsidiaries
Consumer Banking Key Indicators
(Dollars in millions)
 Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
20202019
Average deposit balances
Checking$440,507 $371,924 $479,963 $446,445 $394,678 $384,256 $376,821 
Savings54,945 50,994 59,817 55,607 49,358 49,048 50,013 
MMS262,927 241,141 277,896 263,703 247,018 242,147 239,941 
CDs and IRAs41,715 37,639 40,163 42,256 42,743 41,378 39,727 
Other2,908 2,824 3,160 2,689 2,872 2,839 2,837 
Total average deposit balances$803,002 $704,522 $860,999 $810,700 $736,669 $719,668 $709,339 
Deposit spreads (excludes noninterest costs)
Checking2.14 %2.32 %2.07 %2.14 %2.22 %2.26 %2.31 %
Savings2.40 2.53 2.35 2.39 2.45 2.47 2.53 
MMS1.81 2.47 1.59 1.68 2.19 2.25 2.46 
CDs and IRAs0.98 2.16 0.72 0.93 1.28 1.57 1.88 
Other1.21 2.60 0.60 1.28 1.88 2.11 2.42 
Total deposit spreads1.98 2.38 1.87 1.94 2.17 2.23 2.35 
Consumer investment assets$266,733 $223,199 $266,733 $246,146 $212,227 $240,132 $223,199 
Active digital banking users (units in thousands) (1)
39,267 37,981 39,267 39,294 39,075 38,266 37,981 
Active mobile banking users (units in thousands)30,601 28,703 30,601 30,307 29,820 29,174 28,703 
Financial centers4,309 4,302 4,309 4,298 4,297 4,300 4,302 
ATMs16,962 16,626 16,962 16,862 16,855 16,788 16,626 
Total credit card (2)
Loans
Average credit card outstandings$87,302 $94,333 $81,309 $86,191 $94,471 $94,951 $94,370 
Ending credit card outstandings79,834 94,946 79,834 84,244 91,890 97,608 94,946 
Credit quality
Net charge-offs$1,944 $2,224 $509 $665 $770 $724 $717 
2.97 %3.15 %2.49 %3.10 %3.28 %3.03 %3.01 %
30+ delinquency$1,270 $1,937 $1,270 $1,420 $1,900 $2,035 $1,937 
1.59 %2.04 %1.59 %1.69 %2.07 %2.09 %2.04 %
90+ delinquency$545 $960 $545 $782 $991 $1,042 $960 
0.68 %1.01 %0.68 %0.93 %1.08 %1.07 %1.01 %
Other total credit card indicators (2)
Gross interest yield10.21 %10.80 %10.16 %9.95 %10.49 %10.63 %10.85 %
Risk-adjusted margin8.66 8.14 9.66 8.49 7.94 8.68 8.45 
New accounts (in thousands)1,991 3,274 487 449 1,055 1,046 1,172 
Purchase volumes$182,133 $204,135 $64,060 $53,694 $64,379 $73,717 $71,096 
Debit card data
Purchase volumes$280,222 $267,204 $102,004 $89,631 $88,588 $93,468 $90,942 
Loan production (3)
Consumer Banking:
First mortgage$35,228 $34,534 $7,298 $15,049 $12,881 $14,645 $13,622 
Home equity6,555 7,109 738 3,176 2,641 2,646 2,219 
Total (4):
First mortgage$55,422 $50,353 $13,360 $23,124 $18,938 $22,114 $20,664 
Home equity7,691 8,132 984 3,683 3,024 2,999 2,539 
(1)    Active digital banking users represents mobile and/or online users.
(2)    In addition to the credit card portfolio in Consumer Banking, the remaining credit card portfolio is in GWIM.
(3)    Loan production amounts represent the unpaid principal balance of loans and, in the case of home equity, the principal amount of the total line of credit.
(4)    In addition to loan production in Consumer Banking, there is also first mortgage and home equity loan production in GWIM.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
15


Bank of America Corporation and Subsidiaries
Consumer Banking Quarterly Results
(Dollars in millions)
Third Quarter 2020Second Quarter 2020
Total Consumer BankingDepositsConsumer
Lending
Total Consumer BankingDepositsConsumer
Lending
Net interest income$5,890 $3,244 $2,646 $5,991 $3,299 $2,692 
Noninterest income:
Card income1,221 (3)1,224 1,053 (4)1,057 
Service charges837 836 1 706 706 — 
All other income 91 85 6 102 62 40 
Total noninterest income2,149 918 1,231 1,861 764 1,097 
Total revenue, net of interest expense8,039 4,162 3,877 7,852 4,063 3,789 
Provision for credit losses479 59 420 3,024 154 2,870 
Noninterest expense4,842 2,938 1,904 4,734 2,869 1,865 
Income (loss) before income taxes2,718 1,165 1,553 94 1,040 (946)
Income tax expense (benefit)666 285 381 23 255 (232)
Net income (loss)$2,052 $880 $1,172 $71 $785 $(714)
Net interest yield2.61 %1.52 %3.35 %2.85 %1.66 %3.42 %
Return on average allocated capital (1)
21 29 18 1 26 (11)
Efficiency ratio60.23 70.60 49.10 60.30 70.62 49.23 
Balance Sheet
Average
Total loans and leases$318,751 $5,046 $313,705 $321,558 $5,314 $316,244 
Total earning assets (2)
896,867 849,189 314,079 845,236 801,391 316,622 
Total assets (2)
936,112 886,406 316,107 885,568 837,367 320,978 
Total deposits860,999 853,452 7,547 810,700 804,418 6,282 
Allocated capital (1)
38,500 12,000 26,500 38,500 12,000 26,500 
Period end
Total loans and leases$312,447 $4,909 $307,538 $325,105 $5,146 $319,959 
Total earning assets (2)
906,994 859,659 307,985 890,244 843,131 320,461 
Total assets (2)
947,513 897,182 310,981 929,193 879,641 322,900 
Total deposits872,022 864,100 7,922 854,017 846,622 7,395 
Third Quarter 2019
Total Consumer BankingDepositsConsumer
Lending
Net interest income$7,031 $4,196 $2,835 
Noninterest income:
Card income1,289 (11)1,300 
Service charges1,098 1,098 — 
All other income306 232 74 
Total noninterest income2,693 1,319 1,374 
Total revenue, net of interest expense9,724 5,515 4,209 
Provision for credit losses917 84 833 
Noninterest expense4,399 2,664 1,735 
Income before income taxes4,408 2,767 1,641 
Income tax expense1,080 678 402 
Net income$3,328 $2,089 $1,239 
Net interest yield3.77 %2.37 %3.76 %
Return on average allocated capital (1)
36 69 20 
Efficiency ratio45.23 48.29 41.23 
Balance Sheet
Average
Total loans and leases$303,832 $5,404 $298,428 
Total earning assets (2)
739,802 703,926 299,041 
Total assets (2)
781,739 735,913 308,991 
Total deposits709,339 703,628 5,711 
Allocated capital (1)
37,000 12,000 25,000 
Period end
Total loans and leases$307,925 $5,447 $302,478 
Total earning assets (2)
747,279 711,052 303,195 
Total assets (2)
788,814 742,654 313,128 
Total deposits715,778 710,212 5,566 
(1)    Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)    For presentation purposes, in segments or businesses where the total of liabilities and equity exceeds assets, the Corporation allocates assets from All Other to match the segments’ and businesses’ liabilities and allocated shareholders’ equity. As a result, total earning assets and total assets of the businesses may not equal total Consumer Banking.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
16


Bank of America Corporation and Subsidiaries
Consumer Banking Year-to-Date Results
(Dollars in millions)
Nine Months Ended September 30
20202019
Total Consumer BankingDepositsConsumer
Lending
Total Consumer BankingDepositsConsumer
Lending
Net interest income$18,743 $10,491 $8,252 $21,253 $12,867 $8,386 
Noninterest income:
Card income3,384 (15)3,399 3,754 (24)3,778 
Service charges2,538 2,537 1 3,163 3,162 1 
All other income355 244 111 903 673 230 
Total noninterest income6,277 2,766 3,511 7,820 3,811 4,009 
Total revenue, net of interest expense25,020 13,257 11,763 29,073 16,678 12,395 
Provision for credit losses5,761 328 5,433 2,838 173 2,665 
Noninterest expense14,071 8,532 5,539 13,178 7,993 5,185 
Income before income taxes5,188 4,397 791 13,057 8,512 4,545 
Income tax expense1,271 1,077 194 3,199 2,086 1,113 
Net income$3,917 $3,320 $597 $9,858 $6,426 $3,432 
Net interest yield2.98 %1.76 %3.51 %3.87 %2.46 %3.83 %
Return on average allocated capital (1)
14 37 3 36 72 18 
Efficiency ratio56.24 64.36 47.09 45.33 47.92 41.84 
Balance Sheet
Average
Total loans and leases$319,084 $5,264 $313,820 $297,538 $5,350 $292,188 
Total earning assets (2)
838,792 794,370 314,275 735,014 699,944 292,641 
Total assets (2)
877,866 829,505 318,214 776,884 731,593 302,862 
Total deposits803,002 796,591 6,411 704,522 699,280 5,242 
Allocated capital (1)
38,500 12,000 26,500 37,000 12,000 25,000 
Period end
Total loans and leases$312,447 $4,909 $307,538 $307,925 $5,447 $302,478 
Total earning assets (2)
906,994 859,659 307,985 747,279 711,052 303,195 
Total assets (2)
947,513 897,182 310,981 788,814 742,654 313,128 
Total deposits872,022 864,100 7,922 715,778 710,212 5,566 
For footnotes, see page 16.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
17



Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management Segment Results
(Dollars in millions)
 Nine Months Ended
September 30
Third Quarter 2020Second Quarter 2020First Quarter 2020Fourth Quarter 2019Third Quarter 2019
 20202019
Net interest income $4,186 $4,917 $1,237 $1,378 $1,571 $1,587 $1,609 
Noninterest income:
Investment and brokerage services9,081 8,805 3,105 2,854 3,122 3,065 3,001 
All other income640 903 204 193 243 261 294 
Total noninterest income9,721 9,708 3,309 3,047 3,365 3,326 3,295 
Total revenue, net of interest expense 13,907 14,625 4,546 4,425 4,936 4,913 4,904 
Provision for credit losses349 63 24 136 189 19 37 
Noninterest expense10,593 10,302 3,530 3,463 3,600 3,523 3,414 
Income before income taxes 2,965 4,260 992 826 1,147 1,371 1,453 
Income tax expense 726 1,044 243 202 281 336 356 
Net income$2,239 $3,216 $749 $624 $866 $1,035 $1,097 
Net interest yield 1.81 %2.35 %1.53 %1.76 %2.17 %2.25 %2.30 %
Return on average allocated capital (1)
20 30 20 17 23 28 30 
Efficiency ratio76.17 70.44 77.63 78.25 72.94 71.71 69.61 
Balance Sheet
Average
Total loans and leases$182,138 $167,069 $185,587 $182,150 $178,639 $174,374 $170,414 
Total earning assets (2)
309,240 279,784 321,410 315,258 290,919 279,374 277,343 
Total assets (2)
321,565 292,114 333,794 327,594 303,173 291,723 289,460 
Total deposits280,828 256,720 291,845 287,109 263,411 255,912 254,460 
Allocated capital (1)
15,000 14,500 15,000 15,000 15,000 14,500 14,500 
Period end
Total loans and leases$187,211 $172,677 $187,211 $184,293 $181,492 $176,600 $172,677 
Total earning assets (2)
324,889 275,872 324,889 321,846 311,124 287,201 275,872 
Total assets (2)
337,576 288,332 337,576 334,190 323,866 299,770 288,332 
Total deposits295,893 252,478 295,893 291,740 282,395 263,113 252,478 
(1)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
18


Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management Key Indicators
(Dollars in millions, except as noted)
 Nine Months Ended
September 30
Third Quarter 2020Second Quarter 2020First Quarter 2020Fourth Quarter 2019Third Quarter 2019
 20202019
Revenue by Business
Merrill Lynch Global Wealth Management$11,446 $12,065 $3,748 $3,625 $4,073 $4,046 $4,053 
Bank of America Private Bank2,461 2,559 798 800 863 867 851 
Total revenue, net of interest expense $13,907 $14,624 $4,546 $4,425 $4,936 $4,913 $4,904 
Client Balances by Business, at period end
Merrill Lynch Global Wealth Management$2,570,252 $2,443,614 $2,570,252 $2,449,305 $2,215,531 $2,558,102 $2,443,614 
Bank of America Private Bank496,369 462,347 496,369 478,521 443,080 489,690 462,347 
Total client balances$3,066,621 $2,905,961 $3,066,621 $2,927,826 $2,658,611 $3,047,792 $2,905,961 
Client Balances by Type, at period end
Assets under management (1)
$1,286,145 $1,212,120 $1,286,145 $1,219,748 $1,092,482 $1,275,555 $1,212,120 
Brokerage and other assets1,344,538 1,305,926 1,344,538 1,282,044 1,155,461 1,372,733 1,305,926 
Deposits295,893 252,466 295,893 291,740 282,395 263,103 252,466 
Loans and leases (2)
189,952 175,579 189,952 187,004 184,011 179,296 175,579 
Less: Managed deposits in assets under management(49,907)(40,130)(49,907)(52,710)(55,738)(42,895)(40,130)
Total client balances$3,066,621 $2,905,961 $3,066,621 $2,927,826 $2,658,611 $3,047,792 $2,905,961 
Assets Under Management Rollforward
Assets under management, beginning balance$1,275,555 $1,072,234 $1,219,748 $1,092,482 $1,275,555 $1,212,120 $1,203,783 
Net client flows11,993 16,721 1,385 3,573 7,035 8,144 5,529 
Market valuation/other(1,403)123,165 65,012 123,693 (190,108)55,291 2,808 
Total assets under management, ending balance$1,286,145 $1,212,120 $1,286,145 $1,219,748 $1,092,482 $1,275,555 $1,212,120 
Associates, at period end
Number of financial advisors17,760 17,657 17,760 17,888 17,646 17,458 17,657 
Total wealth advisors, including financial advisors19,673 19,672 19,673 19,851 19,628 19,440 19,672 
Total primary sales professionals, including financial advisors and wealth advisors
21,271 20,775 21,271 21,198 20,851 20,586 20,775 
Merrill Lynch Global Wealth Management Metric
Financial advisor productivity (in thousands)$1,111 $1,073 $1,125 $1,069 $1,138 $1,108 $1,096 
Bank of America Private Bank Metric, at period end
Primary sales professionals1,770 1,811 1,770 1,781 1,778 1,766 1,811 
(1)Defined as managed assets under advisory and/or discretion of GWIM.
(2)Includes margin receivables which are classified in customer and other receivables on the Consolidated Balance Sheet.



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
19


Bank of America Corporation and Subsidiaries
Global Banking Segment Results
(Dollars in millions)
 Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
Net interest income $7,003 $8,116 $2,028 $2,363 $2,612 $2,559 $2,617 
Noninterest income:
Service charges2,379 2,225 845 738 796 790 763 
Investment banking fees2,912 2,328 970 1,181 761 809 902 
All other income1,914 2,673 674 809 431 983 930 
Total noninterest income7,205 7,226 2,489 2,728 1,988 2,582 2,595 
Total revenue, net of interest expense 14,208 15,342 4,517 5,091 4,600 5,141 5,212 
Provision for credit losses4,849 356 883 1,873 2,093 58 120 
Noninterest expense6,910 6,697 2,365 2,224 2,321 2,320 2,219 
Income before income taxes 2,449 8,289 1,269 994 186 2,763 2,873 
Income tax expense 661 2,238 343 268 50 746 776 
Net income$1,788 $6,051 $926 $726 $136 $2,017 $2,097 
Net interest yield 1.96 %2.84 %1.61 %1.82 %2.57 %2.51 %2.69 %
Return on average allocated capital (1)
6 20 9 7 1 20 20 
Efficiency ratio 48.63 43.65 52.36 43.68 50.44 45.11 42.58 
Balance Sheet
Average
Total loans and leases$394,331 $373,275 $373,118 $423,625 $386,483 $377,359 $377,109 
Total earning assets (2)
477,606 382,711 501,572 521,930 409,052 404,299 385,999 
Total assets (2)
534,061 437,570 557,889 578,106 465,926 459,444 441,186 
Total deposits449,273 357,413 471,288 493,918 382,373 378,510 360,457 
Allocated capital (1)
42,500 41,000 42,500 42,500 42,500 41,000 41,000 
Period end
Total loans and leases$356,919 $377,658 $356,919 $390,108 $437,122 $379,268 $377,658 
Total earning assets (2)
496,825 397,589 496,825 531,649 505,451 407,180 397,589 
Total assets (2)
553,776 452,642 553,776 586,078 562,529 464,032 452,642 
Total deposits465,399 371,887 465,399 500,918 477,108 383,180 371,887 
(1)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
20


Bank of America Corporation and Subsidiaries
Global Banking Key Indicators
(Dollars in millions)
 Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
Investment Banking fees (1)
Advisory (2)
$948 $984 $356 $345 $247 $352 $427 
Debt issuance1,247 1,007 320 503 424 341 356 
Equity issuance717 337 294 333 90 116 119 
Total Investment Banking fees (3)
$2,912 $2,328 $970 $1,181 $761 $809 $902 
Business Lending
Corporate$2,658 $2,992 $791 $916 $951 $1,002 $1,024 
Commercial2,815 3,100 953 881 981 1,032 1,020 
Business Banking207 275 59 66 82 88 91 
Total Business Lending revenue$5,680 $6,367 $1,803 $1,863 $2,014 $2,122 $2,135 
Global Transaction Services
Corporate$2,314 $2,979 $658 $785 $871 $1,015 $967 
Commercial2,432 2,642 745 809 878 857 862 
Business Banking682 800 209 217 256 264 267 
Total Global Transaction Services revenue$5,428 $6,421 $1,612 $1,811 $2,005 $2,136 $2,096 
Average deposit balances
Interest-bearing$213,142 $189,517 $190,417 $242,408 $206,851 $209,343 $197,801 
Noninterest-bearing236,131 167,896 280,871 251,510 175,522 169,167 162,656 
Total average deposits$449,273 $357,413 $471,288 $493,918 $382,373 $378,510 $360,457 
Loan spread1.43 %1.42 %1.52 %1.37 %1.40 %1.37 %1.41 %
Provision for credit losses$4,849 $356 $883 $1,873 $2,093 $58 $120 
Credit quality (4, 5)
Reservable criticized utilized exposure$30,803 $10,346 $30,803 $22,900 $15,187 $9,996 $10,346 
8.18 %2.61 %8.18 %5.62 %3.34 %2.51 %2.61 %
Nonperforming loans, leases and foreclosed properties$1,935 $1,208 $1,935 $2,035 $1,700 $1,333 $1,208 
0.55 %0.32 %0.55 %0.53 %0.39 %0.36 %0.32 %
Average loans and leases by product
U.S. commercial$230,514 $216,653 $218,063 $252,649 $220,967 $217,326 $219,324 
Non-U.S. commercial91,046 84,326 83,950 96,742 92,526 87,872 86,016 
Commercial real estate53,515 50,866 52,607 54,938 53,009 51,761 51,069 
Commercial lease financing19,255 21,429 18,498 19,293 19,980 20,399 20,700 
Other1 1 — 3 1 1 — 
Total average loans and leases$394,331 $373,275 $373,118 $423,625 $386,483 $377,359 $377,109 
Total Corporation Investment Banking fees
Advisory (2)
$1,072 $1,083 $397 $406 $269 $377 $452 
Debt issuance2,725 2,310 740 1,058 927 797 816 
Equity issuance1,687 937 664 740 283 322 308 
Total investment banking fees including self-led deals
5,484 4,330 1,801 2,204 1,479 1,496 1,576 
Self-led deals(168)(162)(32)(45)(91)(22)(43)
Total Investment Banking fees$5,316 $4,168 $1,769 $2,159 $1,388 $1,474 $1,533 
(1)Investment banking fees represent total investment banking fees for Global Banking inclusive of self-led deals and fees included within Business Lending.
(2)Advisory includes fees on debt and equity advisory and mergers and acquisitions.
(3)Investment banking fees represent only the fee component in Global Banking and do not include certain other items shared with the Investment Banking Group under internal revenue sharing agreements.
(4)Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure is on an end-of-period basis and is also shown as a percentage of total commercial reservable utilized exposure, including loans and leases, standby letters of credit, financial guarantees, commercial letters of credit and bankers’ acceptances.
(5)Nonperforming loans, leases and foreclosed properties are on an end-of-period basis. The nonperforming ratio is nonperforming assets divided by loans, leases and foreclosed properties.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
21




Bank of America Corporation and Subsidiaries
Global Markets Segment Results
(Dollars in millions)
 Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
Net interest income$3,558 $2,780 $1,108 $1,297 $1,153 $1,135 $1,016 
Noninterest income:
Investment and brokerage services1,487 1,296 440 480 567 442 419 
Investment banking fees2,280 1,707 739 939 602 581 585 
Market making and similar activities7,059 5,623 1,726 2,360 2,973 1,441 1,580 
All other income475 783 270 274 (69)(174)263 
Total noninterest income11,301 9,409 3,175 4,053 4,073 2,290 2,847 
Total revenue, net of interest expense (1)
14,859 12,189 4,283 5,350 5,226 3,425 3,863 
Provision for credit losses233 (18)21 105 107 9 — 
Noninterest expense8,598 8,109 3,104 2,682 2,812 2,613 2,677 
Income before income taxes6,028 4,098 1,158 2,563 2,307 803 1,186 
Income tax expense1,567 1,168 301 666 600 229 338 
Net income$4,461 $2,930 $857 $1,897 $1,707 $574 $848 
Return on average allocated capital (2)
17 %11 %9 %21 %19 %7 %10 %
Efficiency ratio57.86 66.53 72.42 50.15 53.81 76.29 69.31 
Balance Sheet
Average
Total trading-related assets$485,142 $489,858 $485,314 $466,990 $503,119 $489,260 $498,796 
Total loans and leases72,702 70,757 72,319 74,131 71,660 73,044 71,589 
Total earning assets485,448 474,481 476,182 478,648 501,616 481,401 476,919 
Total assets685,685 679,040 680,983 663,072 713,051 680,071 687,398 
Total deposits45,002 30,878 56,475 45,083 33,323 32,866 30,155 
Allocated capital (2)
36,000 35,000 36,000 36,000 36,000 35,000 35,000 
Period end
Total trading-related assets$477,552 $497,212 $477,552 $468,309 $439,684 $452,499 $497,212 
Total loans and leases75,475 74,979 75,475 74,342 78,591 72,993 74,979 
Total earning assets461,855 478,303 461,855 462,184 465,632 471,701 478,303 
Total assets 676,242 689,029 676,242 652,068 654,939 641,809 689,029 
Total deposits56,727 30,885 56,727 52,842 38,536 34,676 30,885 
Trading-related assets (average)
Trading account securities$241,753 $246,077 $251,735 $216,157 $257,254 $247,097 $261,182 
Reverse repurchases106,968 117,087 100,395 104,883 115,698 116,280 110,907 
Securities borrowed88,734 82,772 86,508 96,448 83,271 84,533 80,641 
Derivative assets47,687 43,922 46,676 49,502 46,896 41,350 46,066 
Total trading-related assets$485,142 $489,858 $485,314 $466,990 $503,119 $489,260 $498,796 
(1)Substantially all of Global Markets total revenue is sales and trading revenue and investment banking fees, with a small portion related to certain revenue sharing agreements with other business segments. For additional sales and trading revenue information, see page 23.
(2)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
22


Bank of America Corporation and Subsidiaries
Global Markets Key Indicators
(Dollars in millions)
Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
20202019
Sales and trading revenue (1)
Fixed-income, currencies and commodities$7,905 $6,435 $2,019 $2,941 $2,945 $1,754 $2,056 
Equities4,105 3,478 1,205 1,210 1,690 1,015 1,152 
Total sales and trading revenue$12,010 $9,913 $3,224 $4,151 $4,635 $2,769 $3,208 
Sales and trading revenue, excluding net debit valuation adjustment (2)
Fixed-income, currencies and commodities$7,983 $6,562 $2,126 $3,186 $2,671 $1,835 $2,074 
Equities4,104 3,487 1,214 1,226 1,664 1,020 1,149 
Total sales and trading revenue, excluding net debit valuation adjustment
$12,087 $10,049 $3,340 $4,412 $4,335 $2,855 $3,223 
Sales and trading revenue breakdown
Net interest income$3,142 $2,301 $960 $1,158 $1,024 $1,008 $886 
Commissions1,456 1,266 429 470 557 432 410 
Trading7,058 5,621 1,725 2,360 2,973 1,441 1,580 
Other354 725 110 163 81 (112)332 
Total sales and trading revenue$12,010 $9,913 $3,224 $4,151 $4,635 $2,769 $3,208 
(1)    Includes Global Banking sales and trading revenue of $378 million and $399 million for the nine months ended September 30, 2020 and 2019, and $86 million, $65 million and $227 million for the third, second and first quarters of 2020, and $139 million and $152 million for the fourth and third quarters of 2019, respectively.
(2)    For this presentation, sales and trading revenue excludes net debit valuation adjustment (DVA) gains (losses) which include net DVA on derivatives, as well as amortization of own credit portion of purchase discount and realized DVA on structured liabilities. Sales and trading revenue excluding net DVA gains (losses) represents a non-GAAP financial measure. We believe the use of this non-GAAP financial measure provides additional useful information to assess the underlying performance of these businesses and to allow better comparison of period-to-period operating performance.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
23


Bank of America Corporation and Subsidiaries
All Other Results (1)
(Dollars in millions)
 Nine Months Ended
September 30
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
 20202019
Net interest income$3 $135 $(20)$(53)$76 $99 $62 
Noninterest income (loss)(2,182)(2,019)(915)(211)(1,056)(598)(810)
Total revenue, net of interest expense(2,179)(1,884)(935)(264)(980)(499)(748)
Provision for credit losses75 (590)(18)(21)114 (79)(295)
Noninterest expense1,114 3,375 560 307 247 315 2,460 
Loss before income taxes(3,368)(4,669)(1,477)(550)(1,341)(735)(2,913)
Income tax expense (benefit)(3,387)(3,050)(1,774)(765)(848)(998)(1,320)
Net income (loss)$19 $(1,619)$297 $215 $(493)$263 $(1,593)
Balance Sheet
Average
Total loans and leases$30,218 $44,530 $24,243 $29,923 $36,555 $38,201 $41,789 
Total assets (2)
227,430 205,335 230,906 249,846 201,501 226,577 212,440 
Total deposits19,926 20,645 14,881 21,387 23,560 23,483 20,641 
Period end
Total loans and leases$23,120 $39,671 $23,120 $25,096 $36,045 $37,156 $39,671 
Total assets (3)
223,345 207,513 223,345 240,159 241,098 224,375 207,513 
Total deposits12,839 21,808 12,839 19,149 22,899 23,089 21,808 
(1)All Other consists of asset and liability management (ALM) activities, equity investments, non-core mortgage loans and servicing activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass certain residential mortgages, debt securities, and interest rate and foreign currency risk management activities. Substantially all of the results of ALM activities are allocated to our business segments.
(2)Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity of $714.2 billion and $540.9 billion for the nine months ended September 30, 2020 and 2019, $828.3 billion, $740.7 billion and $572.2 billion for the third, second and first quarters of 2020, and $554.2 billion and $536.8 billion for the fourth and third quarters of 2019, respectively.
(3)Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity of $857.8 billion, $829.1 billion, $665.8 billion, $565.4 billion and $546.5 billion at September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019, respectively.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
24


Bank of America Corporation and Subsidiaries
Outstanding Loans and Leases
(Dollars in millions)
September 30
2020
June 30
2020
September 30
2019
Consumer
Residential mortgage$232,718 $239,500 $227,472 
Home equity36,530 38,396 41,574 
Credit card79,834 84,244 94,946 
Direct/Indirect consumer (1) 
89,914 88,628 90,836 
Other consumer (2) 
140 120 208 
Total consumer loans excluding loans accounted for under the fair value option439,136 450,888 455,036 
Consumer loans accounted for under the fair value option (3) 
657 684 640 
Total consumer439,793 451,572 455,676 
Commercial
U.S. commercial293,934 313,938 310,982 
Non-U.S. commercial96,151 103,684 101,084 
Commercial real estate (4) 
62,454 64,095 62,798 
Commercial lease financing17,413 18,200 20,107 
469,952 499,917 494,971 
U.S. small business commercial (5)
38,850 38,963 15,229 
Total commercial loans excluding loans accounted for under the fair value option508,802 538,880 510,200 
Commercial loans accounted for under the fair value option (3) 
6,577 8,492 7,034 
Total commercial515,379 547,372 517,234 
Total loans and leases $955,172 $998,944 $972,910 
(1)Includes primarily auto and specialty lending loans and leases of $47.1 billion, $48.4 billion and $50.3 billion, U.S. securities-based lending loans of $39.0 billion, $36.6 billion and $36.5 billion and non-U.S. consumer loans of $2.9 billion, $2.8 billion and $3.0 billion at September 30, 2020, June 30, 2020 and September 30, 2019, respectively.
(2)Substantially all of other consumer is consumer overdrafts.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $314 million, $330 million and $275 million and home equity loans of $343 million, $354 million and $365 million at September 30, 2020, June 30, 2020 and September 30, 2019, respectively. Commercial loans accounted for under the fair value option include U.S. commercial loans of $3.4 billion, $5.1 billion and $4.7 billion and non-U.S. commercial loans of $3.2 billion, $3.4 billion and $2.4 billion at September 30, 2020, June 30, 2020 and September 30, 2019, respectively.
(4)Includes U.S. commercial real estate loans of $58.7 billion, $60.6 billion and $58.1 billion and non-U.S. commercial real estate loans of $3.7 billion, $3.5 billion and $4.7 billion at September 30, 2020, June 30, 2020 and September 30, 2019, respectively.
(5)Includes card-related products.


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
25


Bank of America Corporation and Subsidiaries
Quarterly Average Loans and Leases by Business Segment and All Other
(Dollars in millions)
 Third Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$237,414 $127,546 $89,926 $— $— $19,942 
Home equity37,897 30,069 3,128 — 302 4,398 
Credit card81,309 78,915 2,394 — — — 
Direct/Indirect and other consumer89,559 48,137 41,420 — — 2 
Total consumer446,179 284,667 136,868 — 302 24,342 
Commercial
U.S. commercial343,533 34,069 43,401 218,063 47,691 309 
Non-U.S. commercial102,938 — 837 83,950 18,146 5 
Commercial real estate63,262 15 4,480 52,607 6,154 6 
Commercial lease financing18,106 — 1 18,498 26 (419)
Total commercial527,839 34,084 48,719 373,118 72,017 (99)
Total loans and leases$974,018 $318,751 $185,587 $373,118 $72,319 $24,243 
 Second Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$241,486 $127,380 $88,718 $3 $— $25,385 
Home equity39,308 31,220 3,160 — 304 4,624 
Credit card86,191 83,890 2,301 — — — 
Direct/Indirect and other consumer88,962 49,390 39,569 — — 3 
Total consumer455,947 291,880 133,748 3 304 30,012 
Commercial
U.S. commercial374,965 29,662 43,244 252,649 49,184 226 
Non-U.S. commercial116,040 — 675 96,742 18,520 103 
Commercial real estate65,515 16 4,482 54,938 6,069 10 
Commercial lease financing18,920 — 1 19,293 54 (428)
Total commercial575,440 29,678 48,402 423,622 73,827 (89)
Total loans and leases $1,031,387 $321,558 $182,150 $423,625 $74,131 $29,923 
 Third Quarter 2019
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$224,084 $107,527 $80,959 $— $— $35,598 
Home equity43,616 33,585 3,326 — 352 6,353 
Credit card94,370 91,595 2,775 — — — 
Direct/Indirect and other consumer90,813 50,738 40,072 — — 3 
Total consumer452,883 283,445 127,132 — 352 41,954 
Commercial
U.S. commercial324,436 20,372 39,289 219,324 45,083 368 
Non-U.S. commercial105,003 — 88 86,016 18,967 (68)
Commercial real estate62,185 15 3,902 51,069 7,187 12 
Commercial lease financing20,226 — 3 20,700 — (477)
Total commercial511,850 20,387 43,282 377,109 71,237 (165)
Total loans and leases$964,733 $303,832 $170,414 $377,109 $71,589 $41,789 



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
26


Bank of America Corporation and Subsidiaries
Commercial Credit Exposure by Industry (1, 2, 3, 4, 6)
(Dollars in millions)
Commercial UtilizedTotal Commercial Committed
September 30
2020
June 30
2020
September 30
2019
September 30
2020
June 30
2020
September 30
2019
Asset managers and funds$63,360 $64,237 $73,822 $97,508 $100,773 $109,841 
Real estate (5)
72,105 74,181 70,643 95,251 96,124 93,625 
Capital goods42,899 47,711 41,651 83,115 85,715 79,308 
Finance companies43,396 40,661 37,502 66,949 63,767 59,923 
Healthcare equipment and services36,554 39,716 34,563 61,077 63,759 56,649 
Government and public education43,699 43,787 42,802 56,785 55,972 54,177 
Materials25,478 28,771 27,647 51,305 52,417 52,293 
Retailing27,085 29,564 27,354 49,599 49,813 48,874 
Consumer services32,016 34,245 25,959 48,631 48,300 46,335 
Food, beverage and tobacco22,706 24,633 23,587 44,967 46,159 44,609 
Commercial services and supplies22,274 24,686 22,328 39,211 38,147 37,855 
Transportation25,157 26,309 25,440 34,661 35,473 34,638 
Energy15,432 16,954 15,660 34,495 37,386 35,750 
Utilities12,488 13,310 11,938 29,501 29,978 28,899 
Individuals and trusts21,171 20,460 18,887 27,954 28,364 26,303 
Media13,616 14,457 13,285 25,802 26,396 23,645 
Global commercial banks21,295 25,096 23,602 23,424 27,507 25,687 
Technology hardware and equipment9,875 10,280 11,287 22,563 22,485 25,379 
Software and services10,767 11,721 10,257 21,104 20,963 20,098 
Consumer durables and apparel10,053 10,931 10,174 20,972 21,061 21,459 
Automobiles and components11,916 12,417 8,033 19,391 18,609 15,176 
Vehicle dealers14,598 15,369 17,332 18,457 19,798 20,580 
Pharmaceuticals and biotechnology5,142 6,790 6,261 15,634 17,565 27,051 
Insurance6,310 6,791 6,966 13,962 14,227 13,804 
Telecommunication services7,063 7,939 8,580 13,441 13,581 15,980 
Food and staples retailing5,166 6,383 5,642 10,449 10,628 9,871 
Financial markets infrastructure (clearinghouses)4,587 4,852 11,864 7,216 7,330 14,316 
Religious and social organizations4,987 5,404 4,104 6,910 7,240 5,950 
Total commercial credit exposure by industry$631,195 $667,655 $637,170 $1,040,334 $1,059,537 $1,048,075 
(1)Includes loans and leases, standby letters of credit and financial guarantees, derivative assets, assets held-for-sale, commercial letters of credit, bankers’ acceptances, securitized assets, foreclosed properties and other collateral acquired. Derivative assets are carried at fair value, reflect the effects of legally enforceable master netting agreements and have been reduced by cash collateral of $41.3 billion, $42.2 billion and $40.7 billion at September 30, 2020, June 30, 2020 and September 30, 2019, respectively. Not reflected in utilized and committed exposure is additional non-cash derivative collateral held of $35.0 billion, $32.2 billion and $35.1 billion, which consists primarily of other marketable securities, at September 30, 2020, June 30, 2020 and September 30, 2019, respectively.
(2)Total utilized and total committed exposure includes loans of $6.6 billion, $8.5 billion and $7.0 billion and issued letters of credit with a notional amount of $121 million, $152 million and $115 million accounted for under the fair value option at September 30, 2020, June 30, 2020 and September 30, 2019, respectively. In addition, total committed exposure includes unfunded loan commitments accounted for under the fair value option with a notional amount of $3.2 billion, $2.6 billion and $4.7 billion at September 30, 2020, June 30, 2020 and September 30, 2019, respectively.
(3)Includes U.S. small business commercial exposure.
(4)Includes the notional amount of unfunded legally binding lending commitments net of amounts distributed (e.g., syndicated or participated) to other financial institutions.
(5)Industries are viewed from a variety of perspectives to best isolate the perceived risks. For purposes of this table, the real estate industry is defined based on the primary business activity of the borrowers or the counterparties using operating cash flows and primary source of repayment as key factors.
(6)September 30, 2020 and June 30, 2020 include $24.7 billion and $24.4 billion of Paycheck Protection Program loan exposure across impacted industries.


Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
27


Bank of America Corporation and Subsidiaries
Top 20 Non-U.S. Countries Exposure
(Dollars in millions)
Funded Loans and Loan Equivalents (1)
Unfunded Loan CommitmentsNet Counterparty Exposure
Securities/
Other
Investments (2)
Country Exposure at September 30
2020
Hedges and Credit Default Protection (3)
Net Country Exposure at September 30 2020 (4)
Increase (Decrease) from June 30
2020
United Kingdom$31,825 $16,188 $6,197 $2,836 $57,046 $(2,015)$55,031 $(5,983)
Germany35,523 9,366 2,389 5,353 52,631 (2,564)50,067 143 
Japan20,481 1,004 1,560 2,558 25,603 (983)24,620 (40)
France11,340 8,436 1,308 4,942 26,026 (1,740)24,286 3,204 
Canada8,148 9,043 1,323 2,082 20,596 (720)19,876 (619)
Australia6,610 3,660 454 2,893 13,617 (367)13,250 422 
China9,182 41 1,126 2,343 12,692 (203)12,489 (339)
Brazil6,478 730 272 3,907 11,387 (320)11,067 (230)
Netherlands6,579 3,081 590 1,592 11,842 (810)11,032 (513)
India5,597 151 448 3,897 10,093 (224)9,869 (13)
Switzerland5,752 2,921 156 230 9,059 (395)8,664 (503)
South Korea5,486 854 459 1,824 8,623 (127)8,496 (111)
Singapore3,997 230 354 3,809 8,390 (57)8,333 918 
Mexico3,920 1,225 201 1,663 7,009 (139)6,870 (220)
Belgium4,271 1,310 534 901 7,016 (250)6,766 365 
Hong Kong4,723 220 512 1,167 6,622 (26)6,596 (192)
Spain2,926 1,343 306 789 5,364 (303)5,061 (200)
Ireland3,272 930 103 389 4,694 (11)4,683 63 
Italy2,610 1,222 562 1,310 5,704 (1,065)4,639 (1,377)
United Arab Emirates2,545 139 217 52 2,953 (41)2,912 (585)
Total top 20 non-U.S. countries exposure
$181,265 $62,094 $19,071 $44,537 $306,967 $(12,360)$294,607 $(5,810)
(1)Includes loans, leases, and other extensions of credit and funds, including letters of credit and due from placements, which have not been reduced by collateral, hedges or credit default protection. Funded loans and loan equivalents are reported net of charge-offs but prior to any allowance for loan and lease losses.
(2)Long securities exposures are netted on a single-name basis to, but not below, zero by short exposures and net credit default swaps purchased, consisting of single-name and net indexed and tranched credit default swaps.
(3)Represents credit default protection purchased, net of credit default protection sold, which is used to mitigate the Corporation’s risk to country exposures as listed, consisting of net single-name and net indexed and tranched credit default swaps. Amounts are calculated based on the credit default swaps notional amount assuming a zero recovery rate less any fair value receivable or payable.
(4)    Represents country exposure less hedges and credit default protection purchased, net of credit default protection sold.


Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
28


Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties
(Dollars in millions)
September 30
2020
June 30
2020
March 31
2020
December 31
2019
September 30
2019
Residential mortgage$1,675 $1,552 $1,580 $1,470 $1,551 
Home equity640 594 578 536 585 
Direct/Indirect consumer42 45 46 47 53 
Total consumer2,357 2,191 2,204 2,053 2,189 
U.S. commercial1,351 1,247 1,240 1,094 966 
Non-U.S. commercial338 387 90 43 51 
Commercial real estate414 474 408 280 185 
Commercial lease financing14 17 44 32 35 
2,117 2,125 1,782 1,449 1,237 
U.S. small business commercial76 77 70 50 50 
Total commercial2,193 2,202 1,852 1,499 1,287 
Total nonperforming loans and leases4,550 4,393 4,056 3,552 3,476 
Foreclosed properties (1)
180 218 275 285 247 
Total nonperforming loans, leases and foreclosed properties (2, 3, 4)
$4,730 $4,611 $4,331 $3,837 $3,723 
Fully-insured home loans past due 30 days or more and still accruing$1,213 $1,153 $1,598 $1,811 $1,919 
Consumer credit card past due 30 days or more and still accruing 1,270 1,420 1,900 2,035 1,937 
Other loans past due 30 days or more and still accruing3,322 2,980 3,904 3,746 3,286 
Total loans past due 30 days or more and still accruing (3, 5, 6)
$5,805 $5,553 $7,402 $7,592 $7,142 
Fully-insured home loans past due 90 days or more and still accruing$837 $854 $951 $1,088 $1,203 
Consumer credit card past due 90 days or more and still accruing
546 782 991 1,042 960 
Other loans past due 90 days or more and still accruing365 579 384 283 496 
Total loans past due 90 days or more and still accruing (3, 5, 6)
$1,748 $2,215 $2,326 $2,413 $2,659 
Nonperforming loans, leases and foreclosed properties/Total assets (7)
0.17 %0.17 %0.17 %0.16 %0.15 %
Nonperforming loans, leases and foreclosed properties/Total loans, leases and foreclosed properties (7)
0.50 0.47 0.42 0.39 0.39 
Nonperforming loans and leases/Total loans and leases (7)
0.48 0.44 0.39 0.36 0.36 
Commercial reservable criticized utilized exposure (8)
$35,710 $25,950 $17,400 $11,452 $11,835 
Commercial reservable criticized utilized exposure/Commercial reservable utilized exposure (8)
6.55 %4.51 %2.84 %2.09 %2.17 %
Total commercial criticized utilized exposure/Commercial utilized exposure (8)
6.34 4.34 2.65 2.00 2.02 
(1)Foreclosed property balances do not include properties insured by certain government-guaranteed loans, principally loans insured by the Federal Housing Administration (FHA), that entered foreclosure of $131 million, $124 million, $224 million, $260 million and $275 million at September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019, respectively.
(2)Balances do not include past due consumer credit card, consumer loans secured by real estate where repayments are insured by the FHA and individually insured long-term stand-by agreements (fully-insured home loans), and in general, other consumer and commercial loans not secured by real estate.
(3)For periods prior to 2020, balances do not include purchased credit-impaired loans even though the customer may be contractually past due. Purchased credit-impaired loans were recorded at fair value upon acquisition and accrete interest income over the remaining life of the loan.
(4)Balances do not include nonperforming loans held-for-sale of $184 million, $151 million, $223 million, $239 million and $237 million and nonperforming loans accounted for under the fair value option of $9 million, $79 million, $6 million, $6 million and $7 million at September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019, respectively.
(5)Balances do not include loans held-for-sale past due 30 days or more and still accruing of $93 million, $209 million, $354 million, $21 million and $44 million at September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019, respectively, and loans held-for-sale past due 90 days or more and still accruing of $41 million, $5 million, $0, $11 million and $3 million at September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019, respectively. At September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019, there were $119 million, $18 million, $52 million, $6 million and $9 million, respectively, of loans accounted for under the fair value option past due 30 days or more and still accruing interest.
(6)These balances are excluded from total nonperforming loans, leases and foreclosed properties.
(7)Total assets and total loans and leases do not include loans accounted for under the fair value option of $7.2 billion, $9.2 billion, $9.0 billion, $8.3 billion and $7.7 billion at September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019, respectively.
(8)Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure excludes loans held-for-sale, exposure accounted for under the fair value option and other nonreservable exposure.

Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
29


Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties Activity (1)
 (Dollars in millions)
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
Nonperforming Consumer Loans and Leases:
Balance, beginning of period$2,191 $2,204 $2,053 $2,189 $3,027 
Additions587 354 477 291 335 
Reductions:
Paydowns and payoffs(113)(84)(106)(121)(197)
Sales— (25)(6)(109)(748)
Returns to performing status (2)
(291)(233)(165)(143)(185)
Charge-offs (3)
(13)(22)(27)(31)(23)
Transfers to foreclosed properties(4)(3)(22)(23)(20)
Total net additions (reductions) to nonperforming loans and leases166 (13)151 (136)(838)
Total nonperforming consumer loans and leases, end of period2,357 2,191 2,204 2,053 2,189 
Foreclosed properties135 169 226 229 188 
Nonperforming consumer loans, leases and foreclosed properties, end of period$2,492 $2,360 $2,430 $2,282 $2,377 
Nonperforming Commercial Loans and Leases (4):
Balance, beginning of period$2,202 $1,852 $1,499 $1,287 $1,160 
Additions656 889 781 527 492 
Reductions:
Paydowns(216)(177)(212)(169)(161)
Sales(50)(10)(16)(22)(33)
Return to performing status (5)
(21)(8)(16)(15)(48)
Charge-offs(367)(344)(184)(107)(123)
Transfers to foreclosed properties— — — (2)— 
Transfers to loans held-for-sale(11)— — — — 
Total net additions (reductions) to nonperforming loans and leases(9)350 353 212 127 
Total nonperforming commercial loans and leases, end of period2,193 2,202 1,852 1,499 1,287 
Foreclosed properties45 49 49 56 59 
Nonperforming commercial loans, leases and foreclosed properties, end of period$2,238 $2,251 $1,901 $1,555 $1,346 
(1)For amounts excluded from nonperforming loans, leases and foreclosed properties, see footnotes to Nonperforming Loans, Leases and Foreclosed Properties table on page 29.
(2)Consumer loans and leases may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. Certain troubled debt restructurings are classified as nonperforming at the time of restructuring and may only be returned to performing status after considering the borrower’s sustained repayment performance for a reasonable period, generally six months.
(3)Our policy is not to classify consumer credit card and non-bankruptcy related consumer loans not secured by real estate as nonperforming; therefore, the charge-offs on these loans have no impact on nonperforming activity and, accordingly, are excluded from this table.
(4)Includes U.S. small business commercial activity. Small business card loans are excluded as they are not classified as nonperforming.
(5)Commercial loans and leases may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. Troubled debt restructurings are generally classified as performing after a sustained period of demonstrated payment performance.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
30


Bank of America Corporation and Subsidiaries
Quarterly Net Charge-offs and Net Charge-off Ratios (1) 
(Dollars in millions)
 Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Fourth
Quarter
2019
Third
Quarter
2019
AmountPercentAmountPercentAmountPercentAmountPercentAmountPercent
Net Charge-offs
Residential mortgage (2)
$(6)(0.01)%$(20)(0.03)%$(1)— %$4 0.01 %$(38)(0.07)%
Home equity (3)
(20)(0.21)(14)(0.14)(11)(0.11)(12)(0.12)(202)(1.85)
Credit card509 2.49 665 3.10 770 3.28 724 3.03 717 3.01 
Direct/Indirect consumer18 0.08 26 0.12 40 0.18 39 0.17 76 0.33 
Other consumer63 n/m77 n/m74 n/m83 n/m69 n/m
Total consumer564 0.50 734 0.65 872 0.75 838 0.72 622 0.55 
U.S. commercial 154 0.20 219 0.26 163 0.21 54 0.07 53 0.07 
Non-U.S. commercial57 0.23 32 0.12 1 — (31)(0.12)67 0.26 
Total commercial and industrial211 0.21 251 0.22 164 0.16 23 0.02 120 0.12 
Commercial real estate106 0.66 57 0.35 6 0.04 21 0.13 (1)— 
Commercial lease financing24 0.53 31 0.66 5 0.10 7 0.13 1 0.02 
341 0.28 339 0.25 175 0.14 51 0.04 120 0.10 
U.S. small business commercial67 0.69 73 0.96 75 1.95 70 1.83 69 1.83 
Total commercial408 0.31 412 0.29 250 0.19 121 0.09 189 0.15 
Total net charge-offs$972 0.40 $1,146 0.45 $1,122 0.46 $959 0.39 $811 0.34 
By Business Segment and All Other
Consumer Banking$658 0.82 %$843 1.05 %$963 1.22 %$924 1.18 %$905 1.18 %
Global Wealth & Investment Management(6)(0.01)9 0.02 9 0.02 17 0.04 39 0.09 
Global Banking328 0.36 330 0.32 160 0.17 40 0.04 116 0.12 
Global Markets17 0.10 — — 7 0.04 9 0.05 — — 
All Other (25)(0.40)(36)(0.49)(17)(0.19)(31)(0.32)(249)(2.43)
Total net charge-offs$972 0.40 $1,146 0.45 $1,122 0.46 $959 0.39 $811 0.34 
(1)Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option during the period for each loan and lease category.
(2)Includes loan sale net charge-offs (recoveries) of $0, $(16) million and $0 for the third, second and first quarters of 2020, and $2 million and $(25) million for the fourth and third quarters of 2019, respectively.
(3)Includes loan sale net charge-offs (recoveries) of $0, $0 and $0 for the third, second and first quarters of 2020, and $9 million and $(173) million for the fourth and third quarters of 2019, respectively.
n/m = not meaningful




Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
31


Bank of America Corporation and Subsidiaries
Year-to-Date Net Charge-offs and Net Charge-off Ratios (1) 
(Dollars in millions)
 Nine Months Ended September 30
 20202019
AmountPercentAmountPercent
Net Charge-offs
Residential mortgage (2)
$(27)(0.02)%$(51)(0.03)%
Home equity (3)
(45)(0.16)(346)(1.02)
Credit card1,944 2.97 2,224 3.15 
Direct/Indirect consumer84 0.13 170 0.25 
Other consumer214 n/m151 n/m
Total consumer2,170 0.64 2,148 0.64 
U.S. commercial 536 0.23 202 0.09 
Non-U.S. commercial90 0.11 115 0.15 
Total commercial and industrial626 0.20 317 0.11 
Commercial real estate169 0.35 8 0.02 
Commercial lease financing60 0.43 14 0.09 
855 0.23 339 0.09 
U.S. small business commercial215 1.01 202 1.83 
Total commercial1,070 0.27 541 0.15 
Total net charge-offs$3,240 0.44 $2,689 0.38 
By Business Segment and All Other
Consumer Banking$2,464 1.03 %$2,745 1.23 %
Global Wealth & Investment Management12 0.01 63 0.05 
Global Banking818 0.28 327 0.12 
Global Markets24 0.05 — — 
All Other(78)(0.35)(446)(1.36)
Total net charge-offs$3,240 0.44 $2,689 0.38 
(1)Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option during the period for each loan and lease category.
(2)Includes loan sale net charge-offs (recoveries) of $(16) million and $35 million for the nine months ended September 30, 2020 and 2019.
(3)Includes loan sale net recoveries of $0 and $267 million for the nine months ended September 30, 2020 and 2019.
n/m = not meaningful



Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
32


Bank of America Corporation and Subsidiaries
Allocation of the Allowance for Credit Losses by Product Type
(Dollars in millions)
September 30, 2020June 30, 2020January 1, 2020September 30, 2019
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Amount
Percent of
Loans and
Leases
Outstanding 
(1, 2)
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Allowance for loan and lease losses
Residential mortgage$457 0.20%$439 0.18%$212 0.09%$341 0.15%
Home equity398 1.09394 1.03228 0.57250 0.60
Credit card8,972 11.249,247 10.986,809 6.983,709 3.91
Direct/Indirect consumer800 0.89800 0.90566 0.62234 0.26
Other consumer64 n/m75 n/m55 n/m42 n/m
Total consumer10,691 2.4310,955 2.437,870 1.694,576 1.01
U.S. commercial (3)
5,163 1.554,788 1.362,723 0.843,038 0.93
Non-U.S.commercial1,353 1.411,321 1.27668 0.64669 0.66
Commercial real estate2,283 3.662,235 3.491,036 1.65992 1.58
Commercial lease financing106 0.6090 0.5061 0.31158 0.79
Total commercial 8,905 1.758,434 1.574,488 0.884,857 0.95
Allowance for loan and lease losses19,596 2.0719,389 1.9612,358 1.279,433 0.98
Reserve for unfunded lending commitments1,910 1,702 1,123 809  
Allowance for credit losses$21,506 $21,091 $13,481 $10,242  
Asset Quality Indicators
Allowance for loan and lease losses/Total loans and leases (2)
2.07%1.96%1.27%0.98%
Allowance for loan and lease losses/Total nonperforming loans and leases (4)
431441331271
Ratio of the allowance for loan and lease losses/Annualized net charge-offs
5.074.21n/m2.93
(1)Ratios are calculated as allowance for loan and lease losses as a percentage of loans and leases outstanding excluding loans accounted for under the fair value option. Consumer loans accounted for under the fair value option include residential mortgage loans of $314 million, $330 million, $257 million and $275 million and home equity loans of $343 million, $354 million, $337 million and $365 million at September 30, 2020, June 30, 2020, January 1, 2020 and September 30, 2019, respectively. Commercial loans accounted for under the fair value option include U.S. commercial loans of $3.4 billion, $5.1 billion, $5.1 billion and $4.7 billion and non-U.S. commercial loans of $3.2 billion, $3.4 billion, $3.2 billion and $2.4 billion at September 30, 2020, June 30, 2020, January 1, 2020 and September 30, 2019, respectively.
(2)Total loans and leases do not include loans accounted for under the fair value option of $7.2 billion, $9.2 billion, $8.9 billion and $7.7 billion at September 30, 2020, June 30, 2020, January 1, 2020 and September 30, 2019, respectively.
(3)Includes allowance for loan and lease losses for U.S. small business commercial loans of $1.5 billion, $1.4 billion, $831 million and $518 million at September 30, 2020, June 30, 2020, January 1, 2020 and September 30, 2019, respectively.
(4)Allowance for loan and lease losses includes $10.3 billion, $10.5 billion, $7.5 billion and $4.1 billion allocated to products (primarily the Consumer Lending portfolios within Consumer Banking) that are excluded from nonperforming loans and leases at September 30, 2020, June 30, 2020, January 1, 2020 and September 30, 2019, respectively. Excluding these amounts, allowance for loan and lease losses as a percentage of total nonperforming loans and leases was 204 percent, 202 percent, 129 percent and 152 percent at September 30, 2020, June 30, 2020, January 1, 2020 and September 30, 2019, respectively.
n/m = not meaningful

Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
33


Exhibit A: Non-GAAP Reconciliations
Bank of America Corporation and Subsidiaries
Reconciliations to GAAP Financial Measures
(Dollars in millions, except per share information)

The Corporation evaluates its business based on the following ratios that utilize tangible equity, a non-GAAP financial measure. Tangible equity represents an adjusted shareholders’ equity or common shareholders’ equity amount which has been reduced by goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible common shareholders’ equity measures the Corporation’s net income applicable to common shareholders as a percentage of adjusted average common shareholders’ equity. The tangible common equity ratio represents adjusted ending common shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible shareholders’ equity measures the Corporation’s net income as a percentage of adjusted average total shareholders’ equity. The tangible equity ratio represents adjusted ending shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Tangible book value per common share represents adjusted ending common shareholders’ equity divided by ending common shares outstanding. These measures are used to evaluate the Corporation’s use of equity. In addition, profitability, relationship and investment models all use return on average tangible shareholders’ equity as key measures to support our overall growth goals.

See the tables below for reconciliations of these non-GAAP financial measures to the most closely related financial measures defined by GAAP for the nine months ended September 30, 2020 and 2019 and the three months ended September 30, 2020, June 30, 2020, March 31, 2020, December 31, 2019 and September 30, 2019. The Corporation believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. Other companies may define or calculate supplemental financial data differently.
 Nine Months Ended
September 30
Third Quarter 2020Second Quarter 2020First Quarter 2020Fourth Quarter 2019Third Quarter 2019
 20202019
Reconciliation of income before income taxes to pretax, pre-provision income
Income before income taxes$12,876 $24,585 $4,546 $3,799 $4,531 $8,169 $6,859 
Provision for credit losses11,267 2,649 1,389 5,117 4,761 941 779 
Pretax, pre-provision income$24,143 $27,234 $5,935 $8,916 $9,292 $9,110 $7,638 
Reconciliation of average shareholders’ equity to average tangible shareholders’ equity and average tangible common shareholders’ equity
Shareholders’ equity$266,062 $268,223 $267,323 $266,316 $264,534 $266,900 $270,430 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(1,758)(1,735)(1,976)(1,640)(1,655)(1,678)(1,707)
Related deferred tax liabilities791 787 855 790 728 730 752 
Tangible shareholders’ equity$196,144 $198,324 $197,251 $196,515 $194,656 $197,001 $200,524 
Preferred stock(23,437)(22,894)(23,427)(23,427)(23,456)(23,461)(23,800)
Tangible common shareholders’ equity$172,707 $175,430 $173,824 $173,088 $171,200 $173,540 $176,724 
Reconciliation of period-end shareholders’ equity to period-end tangible shareholders’ equity and period-end tangible common shareholders’ equity
Shareholders’ equity$268,850 $268,387 $268,850 $265,637 $264,918 $264,810 $268,387 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(2,185)(1,690)(2,185)(1,630)(1,646)(1,661)(1,690)
Related deferred tax liabilities910 734 910 789 790 713 734 
Tangible shareholders’ equity$198,624 $198,480 $198,624 $195,845 $195,111 $194,911 $198,480 
Preferred stock(23,427)(23,606)(23,427)(23,427)(23,427)(23,401)(23,606)
Tangible common shareholders’ equity
$175,197 $174,874 $175,197 $172,418 $171,684 $171,510 $174,874 
Reconciliation of period-end assets to period-end tangible assets
Assets$2,738,452 $2,426,330 $2,738,452 $2,741,688 $2,619,954 $2,434,079 $2,426,330 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(2,185)(1,690)(2,185)(1,630)(1,646)(1,661)(1,690)
Related deferred tax liabilities910 734 910 789 790 713 734 
Tangible assets$2,668,226 $2,356,423 $2,668,226 $2,671,896 $2,550,147 $2,364,180 $2,356,423 
Book value per share of common stock
Common shareholders’ equity$245,423 $244,781 $245,423 $242,210 $241,491 $241,409 $244,781 
Ending common shares issued and outstanding8,661.5 9,079.3 8,661.5 8,664.1 8,675.5 8,836.1 9,079.3 
Book value per share of common stock$28.33 $26.96 $28.33 $27.96 $27.84 $27.32 $26.96 
Tangible book value per share of common stock
Tangible common shareholders’ equity$175,197 $174,874 $175,197 $172,418 $171,684 $171,510 $174,874 
Ending common shares issued and outstanding8,661.5 9,079.3 8,661.5 8,664.1 8,675.5 8,836.1 9,079.3 
Tangible book value per share of common stock$20.23 $19.26 $20.23 $19.90 $19.79 $19.41 $19.26 


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
34