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As filed with the Securities and Exchange Commission on April 15, 2021
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
Date of Report (Date of earliest event reported):
April 15, 2021
BANK OF AMERICA CORPORATION
(Exact name of registrant as specified in its charter)
 
Delaware 1-6523 56-0906609
(State or Other Jurisdiction of Incorporation) (Commission File Number) (IRS Employer Identification No.)
100 North Tryon Street
Charlotte, North Carolina 28255
(Address of principal executive offices)
(704) 386-5681
(Registrant’s telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report)
 
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
 
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))



Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareBACNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of Floating Rate Non-Cumulative Preferred Stock, Series EBAC PrENew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.000% Non-Cumulative Preferred Stock, Series EEBAC PrANew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 6.000% Non-Cumulative Preferred Stock, Series GGBAC PrBNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 5.875% Non-Cumulative Preferred Stock, Series HHBAC PrKNew York Stock Exchange
7.25% Non-Cumulative Perpetual Convertible Preferred Stock, Series LBAC PrLNew York Stock Exchange
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrGNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 1
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrHNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 2
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrJNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 4
Depositary Shares, each representing a 1/1,200th interest in a share of BML PrLNew York Stock Exchange
Bank of America Corporation Floating Rate Non-Cumulative
Preferred Stock, Series 5
Floating Rate Preferred Hybrid Income Term Securities of BAC Capital Trust XIII (and the guarantee related thereto)BAC/PFNew York Stock Exchange
5.63% Fixed to Floating Rate Preferred Hybrid Income Term Securities of BAC Capital Trust XIV (and the guarantee related thereto)BAC/PGNew York Stock Exchange
Income Capital Obligation Notes initially due December 15, 2066 of Bank of America CorporationMER PrKNew York Stock Exchange
Senior Medium-Term Notes, Series A, Step Up Callable Notes, due BAC/31BNew York Stock Exchange
November 28, 2031 of BofA Finance LLC (and the guarantee of the
Registrant with respect thereto)
Depositary Shares, each representing a 1/1,000th interest in a share of 5.375% Non-Cumulative Preferred Stock, Series KKBAC PrMNew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 5.000% Non-Cumulative Preferred Stock, Series LLBAC PrN
New York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 4.375% Non-Cumulative Preferred Stock, Series NNBAC PrONew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 4.125% Non-Cumulative Preferred Stock, Series PPBAC PrPNew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR 230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR 240.12b-2).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.




ITEM 2.02. RESULTS OF OPERATIONS AND FINANCIAL CONDITION.
On April 15, 2021, Bank of America Corporation (the "Corporation") announced financial results for the first quarter ended March 31, 2021, reporting first quarter net income of $8.1 billion, or $0.86 per diluted share. A copy of the press release announcing the Corporation's results for the first quarter ended March 31, 2021 (the "Earnings Press Release") is attached hereto as Exhibit 99.1 and is incorporated by reference in this Item 2.02. The Earnings Press Release is available on the Corporation's website.
The information provided in Item 2.02 of this report, including Exhibit 99.1, shall be deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.
ITEM 7.01. REGULATION FD DISCLOSURE.
On April 15, 2021, the Corporation will hold an investor conference call and webcast to discuss financial results for the first quarter ended March 31, 2021, including the Earnings Press Release and other matters relating to the Corporation.
The Corporation has also made available on its website presentation materials containing certain historical and forward-looking information relating to the Corporation (the "Presentation Materials") and materials that contain additional information about the Corporation's financial results for the first quarter ended March 31, 2021 (the "Supplemental Information"). The Presentation Materials and the Supplemental Information are furnished herewith as Exhibit 99.2 and Exhibit 99.3, respectively, and are incorporated by reference in this Item 7.01. All information in Exhibits 99.2 and 99.3 is presented as of the particular date or dates referenced therein, and the Corporation does not undertake any obligation to, and disclaims any duty to, update any of the information provided.
The information provided in Item 7.01 of this report, including Exhibits 99.2 and 99.3, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall the information or Exhibits 99.2 or 99.3 be deemed incorporated by reference in any filings under the Securities Act of 1933, as amended.
ITEM 8.01. OTHER EVENTS.
On April 15, 2021, the Corporation issued a press release (the "Repurchase Press Release") announcing that the Corporation’s Board of Directors (the "Board") has authorized the repurchase of up to $25 billion of common stock over time. The Board also authorized repurchases to offset shares awarded under equity-based compensation plans.

A copy of the Repurchase Press Release is attached hereto as Exhibit 99.4 and incorporated by reference into this Item 8.01. Exhibit 99.4 shall be deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.

ITEM 9.01. FINANCIAL STATEMENTS AND EXHIBITS.
(d) Exhibits.
Exhibits 99.1 and 99.4 filed herewith. Exhibits 99.2 and 99.3 are furnished herewith.
EXHIBIT NO.  DESCRIPTION OF EXHIBIT
  
  
  
104Cover Page Interactive Data File (embedded in the cover page formatted in Inline XBRL)



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Corporation has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
BANK OF AMERICA CORPORATION
By: /s/ Rudolf A. Bless
 Rudolf A. Bless
 Chief Accounting Officer

Dated: April 15, 2021


1 Q1-21 Financial Highlights1 Q1-21 Business Segment Highlights1,2(C) Consumer Banking Global Wealth and Investment Management Global Banking Global Markets Bank of America Reports Q1 Net Income of $8.1 Billion, EPS of $0.86 Provision for Credit Losses Benefit of $1.9 Billion Reflects a $2.7 Billion Reserve Release(A) CET1 Ratio Improved to 11.8%, Average Deposits up $366 Billion to $1.8 Trillion(B) See page 10 for endnotes. 1 Financial Highlights and Business Segment Highlights are compared to the year-ago quarter unless noted. Loan and deposit balances are shown on an average basis unless noted. 2 The Corporation reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis. 3 Tangible book value per common share and Tangible common equity ratio represent non-GAAP financial measures. For more information, see page 17. 4 Source: Dealogic as of April 1, 2021. Global Capital Raise includes Equity, Debt, Loans (MBS, ABS, and self-funded deals are excluded). Shown on a proportional share basis. • Net income of $2.7 billion • Deposits up 25% to $924 billion; loans down 8% to $291 billion • Record Consumer investment assets up $112 billion, or 53%, to $324 billion, driven by market valuations and client flows of $25 billion since Q1-20 • Client Support Actions: – ~473,000 Paycheck Protection Program loans to small business owners since inception, including ~130,000 in Q1-21; ~$21 billion in outstanding balances – 70% of overall households actively using digital platforms • Net income of $8.1 billion, or $0.86 per diluted share • Revenue, net of interest expense, increased 0.2% to $22.8 billion – Net interest income (NII)(D) declined 16% to $10.2 billion, driven primarily by lower interest rates – Noninterest income rose 19% to $12.6 billion, reflecting strong capital markets results, as well as higher investment and brokerage income • Provision for credit losses decreased $6.6 billion to a benefit of $1.9 billion, reflecting a reserve release of $2.7 billion amid an improved macroeconomic outlook and balance declines(A) • Noninterest expense rose 15% to $15.5 billion, driven by elevated net COVID-19 costs; an acceleration of expenses due to incentive compensation award changes; an impairment charge for real estate rationalization; higher revenue-related expenses; higher severance costs and special compensation awards for associates • Loan and lease balances in the business segments declined 7% to $887 billion, driven primarily by declines in commercial loans and lower card balances • Deposits rose $366 billion, or 25%, to $1.8 trillion • Common equity tier 1 (CET1) ratio increased 102 basis points YoY to 11.8% (Standardized)(B) • Average Global Liquidity Sources rose $438 billion, or 78%, to a record $1.0 trillion, reflecting strong deposit balance growth(E) • Returned $5 billion of capital to shareholders through common dividends and share repurchases • Return on average common shareholders' equity ratio of 12.3%; return on average tangible common shareholders' equity ratio of 17.1%3 • Book value per common share rose 4% to $29.07; tangible book value per common share rose 6% to $20.903 • Net income of $2.1 billion • Sales and trading revenue of $5.1 billion, including net debit valuation adjustment (DVA) losses of $2 million • Excluding net DVA, sales and trading revenue of $5.1 billion increased 17% – FICC increased 22% to $3.3 billion(F) – Equities increased 10% to $1.8 billion(F) • Client Support Action: – Supported clients by providing liquidity and a strong and resilient trading platform From Chairman and CEO Brian Moynihan "Our team produced exceptional results this quarter: record or near-record levels of deposits, investment flows, investment banking revenue, digital users and client engagement. Meanwhile, brand loyalty, customer satisfaction and employee engagement reached new highs. "While low interest rates continued to challenge revenue, credit costs improved and we believe that progress in the health crisis and the economy point to an accelerating recovery. "The strength of our balance sheet, our complementary and diverse set of businesses, and our talented teammates position us to perform well in that environment." • Net income of $881 million • Record client balances of $3.5 trillion, up $822 billion, or 31%, driven by higher market valuations and positive client flows; including Consumer Investments, total client balances of $3.9 trillion, up 32% • Deposits up 24% to $326 billion; loans up 6% to $188 billion • Merrill Lynch added ~6,400 net new households, up 26% QoQ • Private Bank added ~675 net new relationships, up 74% QoQ • Client Support Actions: – 183,000 wealth planning reports generated for clients and prospects in Q1, up 26% QoQ – Private Bank 1,800+ client interactions per day, up 10% QoQ, including ~300 prospect meetings per day • Net income of $2.2 billion • Record Firmwide investment banking fees (excl. self-led) of $2.2 billion, up 62% – Record equity underwriting fees of $900 million, up 218% – Advisory fees of $400 million, up 49% • Deposits up 27% to $487 billion; loans down 15% to $330 billion • Client Support Actions: – Raised $245 billion in capital on behalf of clients4


 
2 Bank of America Financial Highlights(G) Three Months Ended ($ in billions, except per share data) 3/31/2021 12/31/2020 3/31/2020 Total revenue, net of interest expense $22.8 $20.1 $22.8 Provision for credit losses (1.9) 0.1 4.8 Noninterest expense 15.5 13.9 13.5 Pretax income 9.2 6.1 4.5 Pretax, pre-provision income1(G) 7.3 6.2 9.3 Income tax expense 1.1 0.6 0.5 Net Income 8.1 5.5 4.0 Diluted earnings per share $0.86 $0.59 $0.40 1 Pretax, pre-provision income represents a non-GAAP financial measure. For more information, see page 17. From Chief Financial Officer Paul Donofrio: "Because of the responsible way we have operated the company over many years, coupled with government stimulus and strong customer liquidity, we were able to report improved asset quality metrics and lower credit costs. We saw strong growth in our capital markets and wealth management businesses, which allowed us to absorb additional expenses and still report $8.1 billion in earnings. We believe our strong balance sheet, the diversity of our business lines, and the careful way we have managed risk for many years should enable us to continue to return to our shareholders the excess capital that is not needed to support economic growth, deliver for customers and communities, invest in our future and sustain strength and stability through future economic cycles." CET1 Capital ($B, EOP) Well Capitalized $168 $177 $178 Q1-20 Q4-20 Q1-21 Avg. Global Liquidity Sources ($B) Strong Liquidity $565 $943 $1,003 Q1-20 Q4-20 Q1-21 Net Charge-off Ratio Low Loss Rates 0.46% 0.38% 0.37% Q1-20 Q4-20 Q1-21 Strength of Responsible Growth (B) (E)


 
3 Consumer Banking1,2 Financial Results1 Three months ended ($ in millions) 3/31/2021 12/31/2020 3/31/2020 Total revenue2 $8,069 $8,242 $9,129 Provision for credit losses (617) 4 2,258 Noninterest expense 5,131 4,809 4,496 Pretax income 3,555 3,429 2,375 Income tax expense 871 840 582 Net income $2,684 $2,589 $1,793 Business Highlights1,3(C) Three months ended ($ in billions) 3/31/2021 12/31/2020 3/31/2020 Average deposits $924.1 $885.2 $736.7 Average loans and leases 290.9 305.1 316.9 Consumer investment assets (EOP) 324.5 306.1 212.2 Active mobile banking users (MM) 31.5 30.8 29.8 Number of financial centers 4,324 4,312 4,297 Efficiency ratio 64 % 58 % 49 % Return on average allocated capital 28 27 19 Total Consumer Credit Card3 Average credit card outstanding balances $74.2 $78.2 $94.5 Total credit/debit spend 172.5 173.7 153.0 Risk-adjusted margin 9.3 % 10.8 % 7.9 % 1 Comparisons are to the year-ago quarter unless noted. 2 Revenue, net of interest expense. 3 The Consumer credit card portfolio includes Consumer Banking and GWIM. • Net income increased $891 million to $2.7 billion, driven by lower provision for credit losses, reflecting an improved macroeconomic outlook • Revenue of $8.1 billion decreased 12% due to lower NII from lower rates and lower loan balances • Provision for credit losses improved $2.9 billion to a benefit of $617 million, reflecting a reserve release(A) of $1.4 billion versus a build in the year-ago quarter – Net charge-off ratio improved to 1.13%, compared to 1.22% • Noninterest expense increased 14% to $5.1 billion, driven primarily by a $240 million impairment charge for real estate rationalization, along with incremental expense to support customers and employees as a result of the COVID-19 pandemic Business Highlights1,3(C) • Average deposits grew $187 billion, or 25%; average loans fell $26 billion, or 8%, driven by lower card balances • Consumer investment assets grew $112 billion, or 53%, to $324 billion, driven by market performance and strong client flows – $25 billion of client flows since Q1-20 – 3.1 million client accounts, up 10% • Combined credit/debit card spend up 13%; debit card up 22% and credit card up slightly • 7.3 million Consumer clients enrolled in Preferred Rewards, up 17%, with 99% annualized retention rate Digital Usage Continued to Grow1 • 40.3 million active digital banking users, up 3% • Digital sales were 49% of all Consumer Banking sales • 2.6 billion digital logins in Q1-21 • 13.5 million active Zelle® users, now including small businesses; sent and received 170 million transfers worth $49.5 billion, up 66% and 83% YoY respectively • Clients booked a record ~786,000 digital appointments with an associate Continued Business Leadership • No. 1 Consumer Deposit Market Share (Estimated retail consumer deposits based on June 30, 2020 FDIC deposit data) • No. 1 Small Business Lender (FDIC, Q4-20) • No. 1 Online Banking and Mobile Banking Functionality (Keynova Q4-20, Online Banker Scorecard, Keynova Q1-21 Mobile Banker Scorecard, Javelin 2020 Online and Mobile Banking Scorecards) • No. 1 in Prime Auto Credit Distribution of New Originations Among Peers (Experian AutoCount; Franchised Dealers; largest percentage of 680+ Vantage 3.0 loan originations among key competitors as of January 2021) • Best Mortgage Lender for First-Time Homebuyers (Nerdwallet, 2021) • Merrill Guided Investing - Best Robo-Advisor for Education (Investopedia, October 2020) • Merrill Edge Self-Directed - No. 1 for Overall Client Experience, ESG Investing, Client Dashboard and Banking (StockBrokers.com, January 2021) • Merrill Edge Self-Directed - No. 1 User Experience (Kiplinger's, August 2020)


 
4 Global Wealth and Investment Management1,2 Financial Results1 Three months ended ($ in millions) 3/31/2021 12/31/2020 3/31/2020 Total revenue2 $4,971 $4,677 $4,936 Provision for credit losses (65) 8 189 Noninterest expense 3,869 3,571 3,606 Pretax income 1,167 1,098 1,141 Income tax expense 286 269 280 Net income $881 $829 $861 Business Highlights1(C) Three months ended ($ in billions) 3/31/2021 12/31/2020 3/31/2020 Average deposits $326.4 $305.9 $263.4 Average loans and leases 188.5 187.2 178.6 Total client balances (EOP) 3,480.3 3,349.8 2,658.6 AUM flows 18.2 7.6 7.0 Pretax margin 23 % 23 % 23 % Return on average allocated capital 22 22 23 1 Comparisons are to the year-ago quarter unless noted. 2 Revenue, net of interest expense. Continued Business Leadership • Most advisors (286) on Barron’s 2021 Top 1,200 Financial Advisors list for the 12th consecutive year • Most advisors (1,319) on Forbes’ Best-In-State Wealth Advisors list • No. 1 in Forbes’ Top Next Generation Advisors (2020) • No. 1 in Financial Times Top 401K Retirement Plan Advisors (2020) • No. 1 in Barron’s Top 100 Women Advisors (2020) • No. 1 in personal trust assets under management (industry Q4-20 FDIC call reports) • Recognized as best Private Bank for Customer Service (North America) and Best Private Bank for Philanthropy Services (globally) by Professional Wealth Management (2020) Digital Investment Recognition • Won 2021 Celent Award for Wealth Management Emerging Technology for the Merrill Client Engagement Workstation initiative • Digital Wealth Impact Innovation Award for Digital Engagement (AITE Group, 2020) • Wealth Tech Award – Professional Wealth Management (A Financial Times publication, 2020) – Best Wealth Manager in North America for using technology • WealthManagement.com – 2020 Best Technology for Digital Advice & Collaboration and Best Social Media Leadership (Socialize) • Net income increased $20 million to $881 million, reflecting record asset management fees and lower credit costs • Revenue increased 1% to $5.0 billion as 12% higher asset management fees more than offset lower NII from lower rates • Noninterest expense increased 7% to $3.9 billion, primarily driven by higher revenue-related incentives and investments in client professionals Business Highlights1(C) • Total client balances up $822 billion, or 31%, to a record of $3.5 trillion, driven by higher market valuations and positive client flows – Average deposits increased $63 billion, or 24%, to $326 billion; average loans and leases grew $10 billion, or 6%, to $188 billion, driven by year-over- year improvement in securities-based lending, custom lending and residential mortgage – Strong AUM flows of $18 billion in Q1-21 Merrill Lynch Wealth Management Highlights1 • Strong Client Growth and Advisor Engagement – Record client balances of $2.9 trillion, up 32% – Record AUM balances of $1.1 trillion, up 36% – Added ~6,400 net new households in Q1-21 • Digital Usage Continued to Grow – Record 80% of Merrill Lynch households actively using an online or mobile platform; record 40% Merrill Lynch mobile app usage, up from 31% – Continued growth of advisor/client digital communications; 380,000 households exchanged ~1.8 million messages through Secure Messaging – 315,000 forms signed digitally in Q1, over 50% of eligible transactions – Number of checks deposited through automated channels: 50% of all eligible checks deposited in Q1, up from 32% • Strong Client Engagement – Record client balances of $558 billion, up 26% – Record AUM balances of $325 billion, up 28% – Added ~675 net new relationships in Q1-21 – Conducted 8,000 client WebEx sessions in Q1-21 Bank of America Private Bank Highlights1 • Digital Usage Continued to Grow – 73% of checks deposited through automated channels, up from 64% – Record logins up 18%; once clients are digitally engaged they are using features more frequently: – Erica sessions up 245%, – Zelle transactions up 85%, – Digital wallet transactions up 19%


 
5 Global Banking1,2 Financial Results1 Three months ended ($ in millions) 3/31/2021 12/31/2020 3/31/2020 Total revenue2,3 $4,633 $4,779 $4,600 Provision for credit losses (1,126) 48 2,093 Noninterest expense 2,781 2,432 2,318 Pretax income 2,978 2,299 189 Income tax expense 804 621 51 Net income $2,174 $1,678 $138 Business Highlights1,2(C) Three months ended ($ in billions) 3/31/2021 12/31/2020 3/31/2020 Average deposits $487.0 $478.3 $382.4 Average loans and leases 330.1 346.3 386.5 Total Corp. IB fees (excl. self- led)2 2.2 1.9 1.4 Global Banking IB fees2 1.2 1.1 0.8 Business Lending revenue 1.6 1.9 2.0 Global Transaction Services revenue 1.6 1.6 2.0 Efficiency ratio 60 % 51 % 50 % Return on average allocated capital 21 16 1 1 Comparisons are to the year-ago quarter unless noted. 2 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 3 Revenue, net of interest expense. • Net income increased $2.0 billion to $2.2 billion • Revenue of $4.6 billion increased 1%, as higher investment banking fees and improved market valuations more than offset lower NII and weather- related impairment charges on certain renewable energy investments • Provision for credit losses improved $3.2 billion to a benefit of $1.1 billion, reflecting a reserve release in the current quarter — compared to reserve build in the year-ago quarter — due to an improved macroeconomic outlook and loan balance declines • Noninterest expense increased $463 million, or 20%, to $2.8 billion, reflecting higher revenue-related incentives, as well as an acceleration in expenses from incentive-compensation award changes Business Highlights1,2(C) • Average deposits increased $105 billion, or 27%, to $487 billion, reflecting client liquidity and valued relationships • Average loans and leases declined $56 billion, or 15%, to $330 billion, driven by continued paydowns and lower demand • Total corporation investment banking fees increased 62%, to $2.2 billion (excl. self-led), driven by strong equity underwriting and advisory fees Continued Business Leadership • North America’s Best Bank for Small to Medium-sized Enterprises (Euromoney, 2020) • Best Global Bank for Cash Management and Payments & Collections (Global Finance Treasury & Cash Management Awards, 2021) • Best Mobile Cash Management Software (Global Finance Treasury & Cash Management Awards, 2021) • North America and Latin America’s Best Bank for Transaction Services (Euromoney, 2020) • 2020 Quality, Share and Excellence Awards for U.S. Large Corporate Banking and Cash Management (Greenwich, 2021) • Relationships with 74% of the Global Fortune 500; 95% of the U.S. Fortune 1,000 (2020) Digital Usage Continued to Grow1 • 74% digitally active clients across commercial, corporate, and business banking clients (CashPro & BA360 platforms) (as of February 2021) • CashPro App active users increased 49% and sign- ins increased 37% (rolling 12 months), surpassing 1 million sign-ins in the past year • CashPro App payment approvals value was $211 billion, with volumes increasing 38% (rolling 12 months) • Number of checks deposited via CashPro App increased 99% and dollar volume increased 151% (rolling 12 months) • ~20 million incoming receivables were digitally matched in last 12 months using Intelligent Receivables, which uses AI to match payments and accounts receivables (as of February 2021) • Digital Wallet Enrollment adoption for commercial cards grew by 5% YoY (as of February 2021) • Global Digital disbursements up 35% YTD YoY (as of February 2021), 90% of Dollars Disbursed sent via Zelle (as of February 2021)


 
6 Global Markets1,2 Financial Results1 Three months ended ($ in millions) 3/31/2021 12/31/2020 3/31/2020 Total revenue2,3 $6,198 $3,907 $5,226 Net DVA4 (2) (56) 300 Total revenue (excl. net DVA)2,3,4 $6,200 $3,963 $4,926 Provision for credit losses (5) 18 107 Noninterest expense 3,427 2,821 2,815 Pretax income 2,776 1,068 2,304 Income tax expense 722 278 599 Net income $2,054 $790 $1,705 Net income (excl. net DVA)4 $2,056 $833 $1,477 Business Highlights1,2(C) Three months ended ($ in billions) 3/31/2021 12/31/2020 3/31/2020 Average total assets $723.3 $683.1 $713.1 Average trading-related assets 501.8 476.6 503.1 Average loans and leases 77.4 74.1 71.7 Sales and trading revenue2 5.1 3.0 4.6 Sales and trading revenue (excl. net DVA)2(F) 5.1 3.1 4.3 Global Markets IB fees2 1.0 0.7 0.6 Efficiency ratio 55 % 72 % 54 % Return on average allocated capital 22 9 19 1 Comparisons are to the year-ago quarter unless noted. 2 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 3 Revenue, net of interest expense. 4 Revenue and net income, excluding net DVA, are non-GAAP financial measures. See endnote F on page 10 for more information. 5 VaR model uses a historical simulation approach based on three years of historical data and an expected shortfall methodology equivalent to a 99% confidence level. Average VaR was $74MM, $81MM and $48MM for Q1-21, Q4-20 and Q1-20, respectively. • Net income increased $349 million to $2.1 billion – Excluding net DVA, net income increased 39% to $2.1 billion4 • Revenue of $6.2 billion increased 19%, driven by increases in sales and trading and equity underwriting fees – Excluding net DVA, revenue increased 26%4 • Noninterest expense increased $612 million, or 22%, to $3.4 billion, driven by volume-related expenses in both card and sales and trading; and an acceleration in expenses from incentive- compensation award changes • Average VaR of $74 million reflects higher implied volatilities related to the COVID-19 pandemic observed in 20205 Business Highlights1,2(C) • Reported sales and trading revenue of $5.1 billion • Excluding net DVA, sales and trading revenue increased 17% to $5.1 billion(F) – FICC revenue of $3.3 billion increased 22%, reflecting a strong performance in credit, mortgage, and municipal products and gains in commodities (partially offset by related losses in another segment) from market volatility driven by a weather-related event, partially offset by reduced activity in other macro products – Equities revenue increased 10% to $1.8 billion, driven by a strong trading performance in cash Continued Business Leadership • CMBS Bank of the Year (GlobalCapital US Securitization Awards, 2020) • Equity Derivatives House of the Year (GlobalCapital, 2020) • No. 2 Global Research Firm (Institutional Investor, 2020) • No. 2 Global Fixed Income Research Team (Institutional Investor, 2020) • No. 1 Municipal Bonds Underwriter (Refinitiv, 2020) Additional Highlights • 650+ research analysts covering 3,300+ companies, 1,250+ corporate bond issuers across 55+ economies and 24 industries


 
7 All Other1 Financial Results1 Three months ended ($ in millions) 3/31/2021 12/31/2020 3/31/2020 Total revenue2 $(939) $(1,393) $(980) Provision for credit losses (47) (25) 114 Noninterest expense 307 294 240 Pretax loss (1,199) (1,662) (1,334) Income tax expense (benefit) (1,456) (1,246) (847) Net income (loss) $257 $(416) $(487) 1 Comparisons are to the year-ago quarter unless noted. 2 Revenue, net of interest expense. Note: All Other primarily consists of asset and liability management (ALM) activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass interest rate and foreign currency risk management activities for which substantially all of the results are allocated to our business segments. • Net income of $257 million, compared to a net loss of $487 million, reflecting a larger tax benefit related to tax credits associated with increased ESG activities • Q1-21 total corporate effective tax rate of 12%; excluding the ESG tax credits, the effective tax rate for the quarter would have been approximately 23%


 
8 Credit Quality Highlights1 Three months ended ($ in millions) 3/31/2021 12/31/2020 3/31/2020 Provision for credit losses ($1,860) $53 $4,761 Net charge-offs 823 881 1,122 Net charge-off ratio2 0.37 % 0.38 % 0.46 % At period-end Nonperforming loans and leases $5,162 $4,952 $4,056 Nonperforming loan and leases ratio 0.58 % 0.54 % 0.39 % Allowance for loan and lease losses $16,168 $18,802 $15,766 Allowance for loan and lease losses ratio3 1.80 % 2.04 % 1.51 % 1 Comparisons are to the year-ago quarter unless noted. 2 Net charge-off ratio is calculated as annualized net charge-offs divided by average outstanding loans and leases during the period. 3 Allowance for loan and lease losses ratio is calculated as allowance for loan and lease losses divided by loans and leases outstanding at the end of the period. Note: Ratios do not include loans accounted for under the fair value option. Charge-offs • Total net charge-offs decreased $58 million, or 7%, from the prior quarter to $823 million – Consumer net charge-offs increased $211 million to $693 million, driven by credit card deferrals that expired in 2020 – Commercial net charge-offs decreased $269 million to $130 million • Net charge-off ratio decreased 1 basis point from the prior quarter to 0.37% Provision for credit losses • Provision for credit losses improved from the prior quarter to a benefit of $1.9 billion, reflecting an improved macroeconomic outlook and loan balance declines – Consumer reserve release of $1.4 billion, driven primarily by Card – Commercial reserve release of $1.2 billion – The reserve assessment continues to factor in the uncertainty resulting from the unprecedented nature of the current health crisis and risks that may prevent full recovery Allowance for credit losses • Allowance for credit losses, including unfunded commitments, decreased 13% from the prior quarter to $18.0 billion – Allowance for loan and lease losses decreased $2.6 billion, or 14%, from the prior quarter to $16.2 billion, representing 1.8% of total loans and leases • Nonperforming loans increased $210 million from the prior quarter to $5.2 billion, driven by consumer real estate due to deferral activity • Commercial reservable criticized utilized exposure decreased $4.4 billion from the prior quarter to $34.3 billion, driven by broad-based declines across industries See page 10 for endnotes.


 
9 Balance Sheet, Liquidity and Capital Highlights ($ in billions except per share data, end of period, unless otherwise noted)(B)(C)(D) Three months ended 3/31/2021 12/31/2020 3/31/2020 Ending Balance Sheet Total assets $2,970.0 $2,819.6 $2,620.0 Total loans and leases 903.1 927.9 1,050.8 Total loans and leases in business segments (excluding All Other) 883.2 906.6 1,014.7 Total deposits 1,884.1 1,795.5 1,583.3 Average Balance Sheet Average total assets $2,879.2 $2,791.9 $2,494.9 Average loans and leases 907.7 934.8 990.3 Average deposits 1,805.7 1,737.1 1,439.3 Funding and Liquidity Long-term debt $251.2 $262.9 $256.7 Global Liquidity Sources, average(E) 1,003 943 565 Equity Common shareholders’ equity $249.7 $248.4 $241.5 Common equity ratio 8.4 % 8.8 % 9.2 % Tangible common shareholders’ equity1 $179.5 $178.2 $171.7 Tangible common equity ratio1 6.2 % 6.5 % 6.7 % Per Share Data Common shares outstanding (in billions) 8.59 8.65 8.68 Book value per common share $29.07 $28.72 $27.84 Tangible book value per common share1 20.90 20.60 19.79 Regulatory Capital(B) CET1 capital $177.8 $176.7 $168.1 Standardized approach Risk-weighted assets $1,508 $1,480 $1,561 CET1 ratio 11.8 % 11.9 % 10.8 % Advanced approaches Risk-weighted assets $1,366 $1,371 $1,512 CET1 ratio 13.0 % 12.9 % 11.1 % Supplementary leverage Supplementary leverage ratio (SLR) 7.0 % 7.2 % 6.4 % 1 Represents a non-GAAP financial measure. For reconciliation, see page 17.


 
10 A Reserve Build (or Release) is calculated by subtracting net charge-offs for the period from the provision for credit losses recognized in that period. The period-end allowance, or reserve, for credit losses reflects the beginning of the period allowance adjusted for net charge-offs recorded in that period plus the provision for credit losses recognized in that period. B Regulatory capital ratios at March 31, 2021 are preliminary. The Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for all quarters presented. Supplementary leverage exposure at both March 31, 2021 and December 31, 2020 excludes U.S. Treasury securities and deposits at Federal Reserve Banks. C We present certain key financial and nonfinancial performance indicators (KPIs) that management uses when assessing consolidated and/or segment results. We believe this information is useful because it provides management and investors with information about underlying operational performance and trends. KPIs are presented in Balance Sheet, Liquidity and Capital Highlights and on the Segment pages for each segment. D We measure net interest income on an FTE basis, which is a non-GAAP financial measure. FTE basis is a performance measure used in operating the business that management believes provides investors a more accurate picture of the interest margin for comparative purposes. We believe that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practice. Net interest income on an FTE basis was $10.3 billion, $10.4 billion and $12.3 billion for the three months ended March 31, 2021, December 31, 2020 and March 31, 2020, respectively. The FTE adjustment was $111 million, $113 million and $144 million for the three months ended March 31, 2021, December 31, 2020 and March 31, 2020, respectively. E Global Liquidity Sources (GLS) include cash and high-quality, liquid, unencumbered securities, inclusive of U.S. government securities, U.S. agency securities, U.S. agency MBS, and a select group of non-U.S. government and supranational securities, and other investment-grade securities, and are readily available to meet funding requirements as they arise. It does not include Federal Reserve Discount Window or Federal Home Loan Bank borrowing capacity. Transfers of liquidity among legal entities may be subject to certain regulatory and other restrictions. F Global Markets revenue and net income, excluding net debit valuation adjustments (DVA), and sales and trading revenue, excluding net DVA, are non- GAAP financial measures. Net DVA gains (losses) were $(2) million, $(56) million and $300 million for the three months ended March 31, 2021, December 31, 2020 and March 31, 2020, respectively. FICC net DVA gains (losses) were $(9) million, $(52) million and $274 million for the three months ended March 31, 2021, December 31, 2020 and March 31, 2020, respectively. Equities net DVA gains (losses) were $7 million, $(4) million and $26 million for the three months ended March 31, 2021, December 31, 2020 and March 31, 2020, respectively. G Pretax, pre-provision income (PTPI) at the consolidated level is a non-GAAP financial measure calculated by adjusting consolidated pretax income to add back provision for credit losses. Management believes that PTPI is a useful financial measure as it enables an assessment of the Company’s ability to generate earnings to cover credit losses through a credit cycle and provides an additional basis for comparing the Company's results of operations between periods by isolating the impact of provision for credit losses, which can vary significantly between periods. For Reconciliations to GAAP financial measures, see page 17. Endnotes


 
11 Contact Information and Investor Conference Call Invitation Investor Call Information Note: Chief Executive Officer Brian Moynihan and Chief Financial Officer Paul Donofrio will discuss first- quarter 2021 financial results in a conference call at 9.00 a.m. ET today. The presentation and supporting materials can be accessed on the Bank of America Investor Relations website at https://investor.bankofamerica.com. For a listen-only connection to the conference call, dial 1.877.200.4456 (U.S.) or 1.785.424.1732 (international). The conference ID is 79795. Please dial in 10 minutes prior to the start of the call. Investors can access replays of the conference call by visiting the Investor Relations website or by calling 1.800.934.4850 (U.S.) or 1.402.220.1178 (international) from April 15 through 11:59 p.m. ET on April 25. Bank of America Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,700 lending centers, 2,600 financial centers with a Consumer Investment Financial Solutions Advisor and approximately 2,400 business centers; approximately 17,000 ATMs; and award-winning digital banking with approximately 40 million active users, including approximately 31 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry- leading support to approximately 3 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange. Forward-Looking Statements Bank of America Corporation (the “Company”) and its management may make certain statements that constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipates,” “targets,” “expects,” “hopes,” “estimates,” “intends,” “plans,” “goals,” “believes,” “continue” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements represent the Company’s current expectations, plans or forecasts of its future results, revenues, provision for credit losses, expenses, efficiency ratio, capital measures, strategy, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Company’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any of these forward-looking statements. Reporters May Contact: Jerry Dubrowski, Bank of America, 1.646.855.1195 (office) or 1.508.843.5626 (mobile) [email protected] Christopher Feeney, Bank of America, 1.980.386.6794 (office) [email protected] Investors May Contact: Lee McEntire, Bank of America, 1.980.388.6780 [email protected] Jonathan Blum, Bank of America (Fixed Income), 1.212.449.3112 [email protected]


 
12 You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more fully discussed under Item 1A. Risk Factors of the Company’s 2020 Annual Report on Form 10-K and in any of the Company’s subsequent Securities and Exchange Commission filings: the Company’s potential judgments, damages, penalties, fines and reputational damage resulting from pending or future litigation, regulatory proceedings and enforcement actions; the possibility that the Company's future liabilities may be in excess of its recorded liability and estimated range of possible loss for litigation, and regulatory and government actions, including as a result of our participation in and execution of government programs related to the Coronavirus Disease 2019 (COVID-19) pandemic; the possibility that the Company could face increased claims from one or more parties involved in mortgage securitizations; the Company’s ability to resolve representations and warranties repurchase and related claims; the risks related to the discontinuation of the London Interbank Offered Rate and other reference rates, including increased expenses and litigation and the effectiveness of hedging strategies; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign debt, and related stresses on financial markets, currencies and trade, and the Company’s exposures to such risks, including direct, indirect and operational; the impact of U.S. and global interest rates, inflation, currency exchange rates, economic conditions, trade policies and tensions, including tariffs, and potential geopolitical instability; the impact of the interest rate environment on the Company’s business, financial condition and results of operations; the possibility that future credit losses may be higher than currently expected due to changes in economic assumptions, customer behavior, adverse developments with respect to U.S. or global economic conditions and other uncertainties; the Company’s concentration of credit risk; the Company's ability to achieve its expense targets and expectations regarding revenue, net interest income, provision for credit losses, net charge-offs, effective tax rate, loan growth or other projections; adverse changes to the Company’s credit ratings from the major credit rating agencies; an inability to access capital markets or maintain deposits or borrowing costs; estimates of the fair value and other accounting values, subject to impairment assessments, of certain of the Company’s assets and liabilities; the estimated or actual impact of changes in accounting standards or assumptions in applying those standards; uncertainty regarding the content, timing and impact of regulatory capital and liquidity requirements; the impact of adverse changes to total loss-absorbing capacity requirements, stress capital buffer requirements and/or global systemically important bank surcharges; the potential impact of actions of the Board of Governors of the Federal Reserve System on the Company’s capital plans; the effect of changes in or interpretations of income tax laws and regulations; the impact of implementation and compliance with U.S. and international laws, regulations and regulatory interpretations, including, but not limited to, recovery and resolution planning requirements, Federal Deposit Insurance Corporation assessments, the Volcker Rule, fiduciary standards, derivatives regulations and the Coronavirus Aid, Relief, and Economic Security Act and any similar or related rules and regulations; a failure or disruption in or breach of the Company’s operational or security systems or infrastructure, or those of third parties, including as a result of cyber-attacks or campaigns; the impact on the Company’s business, financial condition and results of operations from the United Kingdom's exit from the European Union; the impact of climate change; the impact of any future federal government shutdown and uncertainty regarding the federal government’s debt limit or changes in fiscal, monetary or regulatory policy; the emergence of widespread health emergencies or pandemics, including the magnitude and duration of the COVID-19 pandemic and its impact on the U.S. and/or global, financial market conditions and our business, results of operations, financial condition and prospects; the impact of natural disasters, extreme weather events, military conflict, terrorism or other geopolitical events; and other matters. Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made. “Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”) or other affiliates, including, in the United States, BofA Securities, Inc., Merrill Lynch Professional Clearing Corp. and Merrill Lynch, Pierce, Fenner & Smith, each of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA. Investment products offered by Investment Banking Affiliates:  Are Not FDIC Insured · May Lose Value · Are Not Bank Guaranteed. Bank of America Corporation’s broker-dealers are not banks and are separate legal entities from their bank affiliates. The obligations of the broker-dealers are not obligations of their bank affiliates (unless explicitly stated otherwise), and these bank affiliates are not responsible for securities sold, offered, or recommended by the broker-dealers. The foregoing also applies to other non-bank affiliates. For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom at https://newsroom.bankofamerica.com. www.bankofamerica.com


 
Current-period information is preliminary and based on company data available at the time of the presentation. 13 Bank of America Corporation and Subsidiaries Selected Financial Data (In millions, except per share data) First Quarter 2021 Fourth Quarter 2020 First Quarter 2020Summary Income Statement Net interest income $ 10,197 $ 10,253 $ 12,130 Noninterest income 12,624 9,846 10,637 Total revenue, net of interest expense 22,821 20,099 22,767 Provision for credit losses (1,860) 53 4,761 Noninterest expense 15,515 13,927 13,475 Income before income taxes 9,166 6,119 4,531 Income tax expense 1,116 649 521 Net income $ 8,050 $ 5,470 $ 4,010 Preferred stock dividends 490 262 469 Net income applicable to common shareholders $ 7,560 $ 5,208 $ 3,541 Average common shares issued and outstanding 8,700.1 8,724.9 8,815.6 Average diluted common shares issued and outstanding 8,755.6 8,785.0 8,862.7 Summary Average Balance Sheet Total debt securities $ 788,638 $ 653,189 $ 465,215 Total loans and leases 907,723 934,798 990,283 Total earning assets 2,481,925 2,416,153 2,120,029 Total assets 2,879,221 2,791,874 2,494,928 Total deposits 1,805,747 1,737,139 1,439,336 Common shareholders’ equity 249,648 246,840 241,078 Total shareholders’ equity 274,047 271,020 264,534 Performance Ratios Return on average assets 1.13 % 0.78 % 0.65 % Return on average common shareholders’ equity 12.28 8.39 5.91 Return on average tangible common shareholders’ equity (1) 17.08 11.73 8.32 Per Common Share Information Earnings $ 0.87 $ 0.60 $ 0.40 Diluted earnings 0.86 0.59 0.40 Dividends paid 0.18 0.18 0.18 Book value 29.07 28.72 27.84 Tangible book value (1) 20.90 20.60 19.79 Summary Period-End Balance Sheet March 31 2021 December 31 2020 March 31 2020 Total debt securities $ 856,912 $ 684,850 $ 475,852 Total loans and leases 903,088 927,861 1,050,785 Total earning assets 2,548,811 2,480,665 2,265,254 Total assets 2,969,992 2,819,627 2,619,954 Total deposits 1,884,058 1,795,480 1,583,325 Common shareholders’ equity 249,681 248,414 241,491 Total shareholders’ equity 274,000 272,924 264,918 Common shares issued and outstanding 8,589.7 8,650.8 8,675.5 First Quarter 2021 Fourth Quarter 2020 First Quarter 2020Credit Quality Total net charge-offs $ 823 $ 881 $ 1,122 Net charge-offs as a percentage of average loans and leases outstanding (2) 0.37 % 0.38 % 0.46 % Provision for credit losses $ (1,860) $ 53 $ 4,761 March 31 2021 December 31 2020 March 31 2020 Total nonperforming loans, leases and foreclosed properties (3) $ 5,299 $ 5,116 $ 4,331 Nonperforming loans, leases and foreclosed properties as a percentage of total loans, leases and foreclosed properties (3) 0.59 % 0.56 % 0.42 % Allowance for loan and lease losses $ 16,168 $ 18,802 $ 15,766 Allowance for loan and lease losses as a percentage of total loans and leases outstanding (2) 1.80 % 2.04 % 1.51 % For footnotes, see page 14.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 14 Bank of America Corporation and Subsidiaries Selected Financial Data (continued) (Dollars in millions) Capital Management     March 31 2021 December 31 2020 March 31 2020    Regulatory capital metrics (4): Common equity tier 1 capital $ 177,789 $ 176,660 $ 168,115 Common equity tier 1 capital ratio - Standardized approach 11.8 % 11.9 % 10.8 % Common equity tier 1 capital ratio - Advanced approaches 13.0 12.9 11.1 Tier 1 leverage ratio 7.2 7.4 7.9 Supplementary leverage ratio 7.0 7.2 6.4 Tangible equity ratio (5) 7.0 7.4 7.7 Tangible common equity ratio (5) 6.2 6.5 6.7 (1) Return on average tangible common shareholders’ equity and tangible book value per share of common stock are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. Tangible book value per share provides additional useful information about the level of tangible assets in relation to outstanding shares of common stock. See Reconciliations to GAAP Financial Measures on page 17. (2) Ratios do not include loans accounted for under the fair value option. Charge-off ratios are annualized for the quarterly presentation. (3) Balances do not include past due consumer credit card loans, consumer loans secured by real estate where repayments are insured by the Federal Housing Administration and individually insured long-term stand-by agreements (fully insured home loans), and in general, other consumer and commercial loans not secured by real estate, and nonperforming loans held for sale or accounted for under the fair value option. (4) Regulatory capital ratios at March 31, 2021 are preliminary. Bank of America Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for all periods presented. Supplementary leverage exposure at March 31, 2021 and December 31, 2020 excluded U.S. Treasury securities and deposits at Federal Reserve Banks. (5) Tangible equity ratio equals period-end tangible shareholders’ equity divided by period-end tangible assets. Tangible common equity ratio equals period-end tangible common shareholders’ equity divided by period-end tangible assets. Tangible shareholders’ equity and tangible assets are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. See Reconciliations to GAAP Financial Measures on page 17.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 15 Bank of America Corporation and Subsidiaries Quarterly Results by Business Segment and All Other (Dollars in millions)   First Quarter 2021 Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 8,069 $ 4,971 $ 4,633 $ 6,198 $ (939) Provision for credit losses (617) (65) (1,126) (5) (47) Noninterest expense 5,131 3,869 2,781 3,427 307 Net income (loss) 2,684 881 2,174 2,054 257 Return on average allocated capital (1) 28 % 22 % 21 % 22 % n/m Balance Sheet Average Total loans and leases $ 290,891 $ 188,495 $ 330,107 $ 77,415 $ 20,815 Total deposits 924,137 326,370 487,034 53,852 14,354 Allocated capital (1) 38,500 16,500 42,500 38,000 n/m Quarter end Total loans and leases $ 282,935 $ 190,060 $ 325,996 $ 84,247 $ 19,850 Total deposits 971,709 333,254 505,132 61,450 12,513   Fourth Quarter 2020   Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 8,242 $ 4,677 $ 4,779 $ 3,907 $ (1,393) Provision for credit losses 4 8 48 18 (25) Noninterest expense 4,809 3,571 2,432 2,821 294 Net income (loss) 2,589 829 1,678 790 (416) Return on average allocated capital (1) 27 % 22 % 16 % 9 % n/m Balance Sheet Average Total loans and leases $ 305,146 $ 187,167 $ 346,323 $ 74,133 $ 22,029 Total deposits 885,210 305,870 478,269 54,539 13,251 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Quarter end Total loans and leases $ 299,934 $ 188,562 $ 339,649 $ 78,415 $ 21,301 Total deposits 912,652 322,157 493,748 53,925 12,998   First Quarter 2020   Consumer Banking GWIM Global Banking Global Markets All Other Total revenue, net of interest expense $ 9,129 $ 4,936 $ 4,600 $ 5,226 $ (980) Provision for credit losses 2,258 189 2,093 107 114 Noninterest expense 4,496 3,606 2,318 2,815 240 Net income (loss) 1,793 861 138 1,705 (487) Return on average allocated capital (1) 19 % 23 % 1 % 19 % n/m Balance Sheet Average Total loans and leases $ 316,946 $ 178,639 $ 386,483 $ 71,660 $ 36,555 Total deposits 736,669 263,411 382,373 33,323 23,560 Allocated capital (1) 38,500 15,000 42,500 36,000 n/m Quarter end Total loans and leases $ 317,535 $ 181,492 $ 437,122 $ 78,591 $ 36,045 Total deposits 762,387 282,395 477,108 38,536 22,899 (1) Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently. n/m = not meaningful Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation. The Company reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 16 Bank of America Corporation and Subsidiaries Supplemental Financial Data (Dollars in millions) First Quarter 2021 Fourth Quarter 2020 First Quarter 2020FTE basis data (1) Net interest income $ 10,308 $ 10,366 $ 12,274 Total revenue, net of interest expense 22,933 20,212 22,911 Net interest yield 1.68 % 1.71 % 2.33 % Efficiency ratio 67.65 68.90 58.82 Other Data March 31 2021 December 31 2020 March 31 2020 Number of financial centers - U.S. 4,324 4,312 4,297 Number of branded ATMs - U.S. 16,905 16,904 16,855 Headcount 212,201 212,505 208,931 (1) FTE basis is a non-GAAP financial measure. FTE basis is a performance measure used by management in operating the business that management believes provides investors with a more accurate picture of the interest margin for comparative purposes. The Corporation believes that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. Net interest income includes FTE adjustments of $111 million, $113 million and $144 million for the first quarter of 2021 and the fourth and first quarters of 2020, respectively. Certain prior-period amounts have been reclassified to conform to current-period presentation.


 
Current-period information is preliminary and based on company data available at the time of the presentation. 17 The Corporation evaluates its business based on the following ratios that utilize tangible equity, a non-GAAP financial measure. Tangible equity represents an adjusted shareholders’ equity or common shareholders’ equity amount which has been reduced by goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible common shareholders’ equity measures the Corporation’s net income applicable to common shareholders as a percentage of adjusted average common shareholders’ equity. The tangible common equity ratio represents adjusted ending common shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible shareholders’ equity measures the Corporation’s net income as a percentage of adjusted average total shareholders’ equity. The tangible equity ratio represents adjusted ending shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Tangible book value per common share represents adjusted ending common shareholders’ equity divided by ending common shares outstanding. These measures are used to evaluate the Corporation’s use of equity. In addition, profitability, relationship and investment models all use return on average tangible shareholders’ equity as key measures to support our overall growth goals. See the tables below for reconciliations of these non-GAAP financial measures to the most closely related financial measures defined by GAAP for the three months ended March 31, 2021, December 31, 2020 and March 31, 2020. The Corporation believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. Other companies may define or calculate supplemental financial data differently. Bank of America Corporation and Subsidiaries Reconciliations to GAAP Financial Measures (Dollars in millions, except per share information)   First Quarter 2021 Fourth Quarter 2020 First Quarter 2020  Reconciliation of income before income taxes to pretax, pre-provision income Income before income taxes $ 9,166 $ 6,119 $ 4,531 Provision for credit losses (1,860) 53 4,761 Pretax, pre-provision income $ 7,306 $ 6,172 $ 9,292 Reconciliation of average shareholders’ equity to average tangible shareholders’ equity and average tangible common shareholders’ equity Shareholders’ equity $ 274,047 $ 271,020 $ 264,534 Goodwill (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (2,146) (2,173) (1,655) Related deferred tax liabilities 920 910 728 Tangible shareholders’ equity $ 203,870 $ 200,806 $ 194,656 Preferred stock (24,399) (24,180) (23,456) Tangible common shareholders’ equity $ 179,471 $ 176,626 $ 171,200 Reconciliation of period-end shareholders’ equity to period-end tangible shareholders’ equity and period-end tangible common shareholders’ equity Shareholders’ equity $ 274,000 $ 272,924 $ 264,918 Goodwill (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (2,134) (2,151) (1,646) Related deferred tax liabilities 915 920 790 Tangible shareholders’ equity $ 203,830 $ 202,742 $ 195,111 Preferred stock (24,319) (24,510) (23,427) Tangible common shareholders’ equity $ 179,511 $ 178,232 $ 171,684 Reconciliation of period-end assets to period-end tangible assets Assets $ 2,969,992 $ 2,819,627 $ 2,619,954 Goodwill (68,951) (68,951) (68,951) Intangible assets (excluding mortgage servicing rights) (2,134) (2,151) (1,646) Related deferred tax liabilities 915 920 790 Tangible assets $ 2,899,822 $ 2,749,445 $ 2,550,147 Book value per share of common stock Common shareholders’ equity $ 249,681 $ 248,414 $ 241,491 Ending common shares issued and outstanding 8,589.7 8,650.8 8,675.5 Book value per share of common stock $ 29.07 $ 28.72 $ 27.84 Tangible book value per share of common stock Tangible common shareholders’ equity $ 179,511 $ 178,232 $ 171,684 Ending common shares issued and outstanding 8,589.7 8,650.8 8,675.5 Tangible book value per share of common stock $ 20.90 $ 20.60 $ 19.79 Certain prior-period amounts have been reclassified to conform to current-period presentation.


 
April 15, 2021 Bank of America 1Q21 Financial Results


 
We Are in a Position of Strength as the Economy Recovers The Company has grown stronger during the pandemic which supports our Responsible Growth model — More capital, more deposits, record liquidity and improved capital ratios Diverse and complementary businesses are competitive advantage — Markets-related businesses grew while asset and credit sensitive businesses recovered Leading portfolio of products and services across all client segments Industry-leading digital capabilities, with over 40MM digital consumer and 500K wholesale users Highest brand, client, and employee favorability scores in Company history Delivering for teammates, clients, communities and shareholders — Costs remain elevated as we continue to facilitate customers’ access to government assistance programs (e.g. Paycheck Protection Program (PPP) origination, unemployment payments, stimulus payments, PPP forgiveness)       2


 
(30%) (20%) (10%) 0% 10% 20% 30% 40% Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Credit Spend YTD Debit Spend YTD Total Payments YTD Total Payments Monthly Jan-21 Feb-21 Mar-21 Payment Spend Year-over-Year % Change U.S. Unemployment TrendBofA Global Research 2021 GDP Estimate Trend Economic Recovery Has Gained Speed 1 Includes consumer and small business credit card portfolios in Consumer Banking and GWIM. 2 Total payments include total credit card, debit card, ACH, wires, bill pay, person-to-person, cash and checks. 79% 1 2 2 vs. 2020 3.4% 3.8% 4.6% 6.0% 6.5% 7.0% U.S. GDP 5.8%5.6%5.4%5.4%5.6% 5.8% Global GDP 0% 2% 4% 6% 8% 10% 12% 14% 16% 3 vs. 2019 Mar-21: 6%


 
Credit Card Days Past Due Trend $0 $1,000 $2,000 $3,000 $4,000 Ju n- 1 9 Ju l- 1 9 A ug -1 9 S ep -1 9 O ct -1 9 N o v- 1 9 D ec -1 9 Ja n- 2 0 F eb -2 0 M ar -2 0 A pr -2 0 M ay -2 0 Ju n- 2 0 Ju l- 2 0 A ug -2 0 S ep -2 0 O ct -2 0 N o v- 2 0 D ec -2 0 Ja n- 2 1 F eb -2 1 M ar -2 1 5-29 days 30-59 days 60-89 days 90+ days Credit Card Days Past Due ($MM) $0 $500 $1,000 $1,500 $2,000 $2,500 Ju n- 1 9 S ep -1 9 D ec -1 9 M ar -2 0 Ju n- 2 0 S ep -2 0 D ec -2 0 M ar -2 1 5-29 days ($MM) $0 $100 $200 $300 $400 $500 $600 $700 Ju n- 1 9 S ep -1 9 D ec -1 9 M ar -2 0 Ju n- 2 0 S ep -2 0 D ec -2 0 M ar -2 1 30-59 days ($MM) $0 $100 $200 $300 $400 $500 Ju n- 1 9 S ep -1 9 D ec -1 9 M ar -2 0 Ju n- 2 0 S ep -2 0 D ec -2 0 M ar -2 1 60-89 days ($MM) $0 $200 $400 $600 $800 $1,000 $1,200 Ju n- 1 9 S ep -1 9 D ec -1 9 M ar -2 0 Ju n- 2 0 S ep -2 0 D ec -2 0 M ar -2 1 90+ days ($MM) Trend • Early stage credit card delinquencies have declined below pre-pandemic levels as deferrals expired and balances declined • As expected, increased later-stage delinquencies led to higher credit card net charge-offs in 1Q21, but net charge-offs are expected to decline in 2Q21 given recent positive delinquency trends • As of the end of 1Q21 most early-stage delinquency categories are at or near historic lows 4


 
300 350 400 450 70 80 90 100 110 120 Global Corporate and Investment Banking Global Commercial Banking Business Banking Global Banking Loans and Leases Trend Global Banking Funded Loans and Leases (EOP, $B) Indexed Funded Loans and Leases by Business1 5 1 EOP loan and lease balances indexed to 100.


 
Total revenue, net of interest expense $22.8 $20.1 $2.7 $22.8 $0.1 Provision (benefit) for credit losses (1.9) 0.1 (1.9) 4.8 (6.6) Net charge-offs 0.8 0.9 (0.1) 1.1 (0.3) Reserve build (release) 1 (2.7) (0.8) (1.9) 3.6 (6.3) Noninterest expense 15.5 13.9 1.6 13.5 2.0 Pretax income 9.2 6.1 3.0 4.5 4.6 Pretax, pre-provision income 2 7.3 6.2 1.1 9.3 (2.0) Income tax expense 1.1 0.6 0.5 0.5 0.6 Net income $8.1 $5.5 $2.6 $4.0 $4.0 Diluted earnings per share $0.86 $0.59 $0.27 $0.40 $0.46 Average diluted common shares (in millions) 8,756 8,785 (29) 8,863 (107) Return Metrics and Efficiency Ratio Return on average assets 1.13 % 0.78 % 0.65 % Return on average common shareholders' equity 12.3 8.4 5.9 Return on average tangible common shareholders' equity2 17.1 11.7 8.3 Efficiency ratio 68 69 59 Summary Income Statement ($B, except per share data) 1Q21 1Q204Q20 $ Inc / (Dec) $ Inc / (Dec) 1Q21 Financial Results 6 Note: Amounts may not total due to rounding. 1 For more information on reserve build (release), see note A on slide 28. 2 Represent non-GAAP financial measures. For more information on pretax, pre-provision income and a reconciliation to GAAP, see note B on slide 28. For important presentation information about these measures, see slide 31.


 
1Q21 Highlights (Comparisons are to 4Q20 unless otherwise noted) • Diluted earnings per share of $0.86, up 46% • Net income of $8.1B increased $2.6B, or 47%, driven by reserve release and higher noninterest income, partially offset by higher expenses — Revenue of $22.8B increased 14%, as higher noninterest income was partially offset by modestly lower net interest income  Net interest income of $10.2B ($10.3B FTE1) decreased $56MM, primarily driven by lower loan balances and two fewer accrual days  Higher market-making revenues, investment banking fees and investment and brokerage services fees were partially offset by lower card income — Provision benefit of $1.9B versus modest provision expense in 4Q20  Included a $2.7B net reserve release, reflecting an improved macroeconomic outlook and lower loan balances  Net charge-offs of $0.8B improved $58MM — Noninterest expense of $15.5B increased $1.6B and included ~$300MM for the acceleration of expenses due to incentive compensation award changes, a $240MM impairment charge for real estate rationalization, $160MM in severance, and ~$100MM in special compensation awards for associates, as well as seasonally elevated payroll taxes • Strengthened balance sheet — Deposits (EOP) increased $89B from 4Q20 and are up $301B from 1Q20 — Common Equity Tier 1 capital rose to $178B; Standardized CET1 ratio 11.8% — Book value per share improved to $29.07 — Paid $1.6B in common dividends to shareholders and repurchased $3.5B common shares in 1Q21, including repurchases to offset shares awarded under equity-based compensation plans 7Note: FTE stands for fully taxable-equivalent basis. 1 Represents a non-GAAP financial measure. For important presentation information, see slide 31.


 
Balance Sheet ($B) Total assets $2,970.0 $2,819.6 $2,620.0 Total loans and leases 903.1 927.9 1,050.8 Total loans and leases in business segments1 883.2 906.6 1,014.7 Total debt securities 856.9 684.9 475.9 Funding & Liquidity ($B) Total deposits $1,884.1 $1,795.5 $1,583.3 Long-term debt 251.2 262.9 256.7 Global Liquidity Sources (average)2 1,003 943 565 Equity ($B) Common shareholders' equity $249.7 $248.4 $241.5 Common equity ratio 8.4 % 8.8 % 9.2 % Tangible common shareholders' equity3 $179.5 $178.2 $171.7 Tangible common equity ratio3 6.2 % 6.5 % 6.7 % Per Share Data Book value per common share $29.07 $28.72 $27.84 Tangible book value per common share3 20.90 20.60 19.79 Common shares outstanding (in billions) 8.59 8.65 8.68 1Q21 4Q20 1Q20 Basel 3 Capital ($B) 4 Common equity tier 1 capital (CET1) $177.8 $176.7 $168.1 Standardized approach Risk-weighted assets (RWA) $1,508 $1,480 $1,561 CET1 ratio 11.8 % 11.9 % 10.8 % Advanced approaches Risk-weighted assets $1,366 $1,371 $1,512 CET1 ratio 13.0 % 12.9 % 11.1 % Supplementary leverage (SLR) SLR as Reported5 7.0 % 7.2 % 6.4 % SLR (without temporary exclusions) 6.1 6.2 1Q21 4Q20 1Q20 • CET1 ratio increased ~100 bps vs. 1Q204 — 1Q21 CET1 ratio (Standardized) of 11.8% — 1Q21 CET1 ratio (Advanced) of 13.0% — CET1 capital of $178B was up $1.1B from 4Q20 — Standardized RWA of $1,508B increased $28B from 4Q20 • Book value per share increased 4% from 1Q20, to $29.07 • $1.0T in average Global Liquidity Sources,2 up $438B, or 78%, from 1Q20 8 1 Excludes loans and leases in All Other. 2 See note C on slide 28 for definition of Global Liquidity Sources. 3 Represent non-GAAP financial measures. For important presentation information, see slide 31. 4 Regulatory capital ratios at March 31, 2021 are preliminary. The Corporation reports regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy, which for Common equity tier 1 (CET1) is the Standardized approach for all periods presented. 5 Supplementary leverage exposure at March 31, 2021 and December 31, 2020 excludes U.S. Treasury securities and deposits at Federal Reserve Banks. Balance Sheet, Liquidity and Capital (EOP basis unless noted)


 
32 25 20 18 17 5 5 4 4 4 $37 $30 $24 $22 $21 $0 $10 $20 $30 $40 $50 1Q20 2Q20 3Q20 4Q20 1Q21 Residential mortgage Home equity $990 $1,031 $974 $935 $908 $0 $250 $500 $750 $1,000 $1,250 1Q20 2Q20 3Q20 4Q20 1Q21 Loans and Leases in Business Segments ($B) Total Loans and Leases ($B) Total Loans and Leases in All Other ($B) 317 322 319 305 291 179 182 186 187 188 386 424 373 346 330 72 74 72 74 77 $954 $1,001 $950 $913 $887 $0 $400 $800 $1,200 1Q20 2Q20 3Q20 4Q20 1Q21 Consumer Banking GWIM Global Banking Global Markets (8%) +6% (15%) +8% Average Loans and Leases1 YoY (8%) YoY (7%) Total Loans and Leases by Portfolio ($B) $465 $456 $446 $432 $418 $525 $575 $528 $502 $489 $0 $250 $500 $750 1Q20 2Q20 3Q20 4Q20 1Q21 Consumer loans Commercial loans YoY (43%) 9 Note: Amounts may not total due to rounding. 1 Includes balances related to PPP of $23.1B recorded in Consumer $13.9B, GWIM $0.7B and Global Banking $8.5B for 1Q21, balances of $24.5B recorded in Consumer $14.5B, GWIM $0.8B and Global Banking $9.2B for 4Q20, balances of $24.7B recorded in Consumer $14.5B, GWIM $0.8B and Global Banking $9.4B for 3Q20 and balances of $16.0B recorded in Consumer $9.2B, GWIM $0.5B and Global Banking $6.2B for 2Q20.


 
207 242 190 170 165 176 252 281 309 322 $382 $494 $471 $478 $487 $0 $100 $200 $300 $400 $500 1Q20 2Q20 3Q20 4Q20 1Q21 Interest-bearing Noninterest-bearing 339 362 378 389 405 184 199 207 213 224 214 250 276 283 295 $737 $811 $861 $885 $924 $0 $250 $500 $750 $1,000 1Q20 2Q20 3Q20 4Q20 1Q21 Money market, Savings, CD/IRA Interest checking Noninterest-bearing 1,020 1,116 1,083 1,091 1,130 419 542 612 646 675 $1,439 $1,658 $1,695 $1,737 $1,806 $0 $500 $1,000 $1,500 $2,000 1Q20 2Q20 3Q20 4Q20 1Q21 Interest-bearing Noninterest-bearing 248 270 273 285 304 16 17 19 20 23$263 $287 $292 $306 $326 $0 $100 $200 $300 $400 1Q20 2Q20 3Q20 4Q20 1Q21 Interest-bearing Noninterest-bearing Consumer Banking ($B) GWIM ($B) Global Banking ($B) Total Corporation ($B) YoY +25% +61% +11% YoY +25% +19% YoY +24% +45% +23% YoY +27% +84% (20%) +31% Average Deposits Bank of America Ranked #1 in U.S. Deposit Market Share1 10Note: Amounts may not total due to rounding. Total Corporation also includes Global Markets and All Other. 1 Based on June 30, 2020 FDIC deposit data.


 
2.33% 1.87% 1.72% 1.71% 1.68% 2.77% 2.06% 1.92% 1.90% 1.90% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 1Q20 2Q20 3Q20 4Q20 1Q21 Reported net interest yield Net interest yield excl. GM $12.13 $10.85 $10.13 $10.25 $10.20 $12.27 $10.98 $10.24 $10.37 $10.31 $0.0 $5.0 $10.0 $15.0 1Q20 2Q20 3Q20 4Q20 1Q21 Net interest income (GAAP) FTE adjustment Net Interest Income (FTE, $B)1 • Net interest income of $10.2B ($10.3B FTE1) — Decreased $56MM from 4Q20, primarily driven by lower loan balances, two fewer accrual days and higher premium amortization expense, partially offset by higher investment securities balances due to the deployment of excess cash • Net interest yield of 1.68% decreased 3 bps from 4Q201 — Excluding Global Markets, net interest yield stable at 1.90% • Interest rate sensitivity as of March 31, 20212 — +100 bps parallel shift in interest rate yield curve is estimated to benefit net interest income by $8.3B over the next 12 months Net Interest Income Net Interest Yield (FTE)1 11 Notes: FTE stands for fully taxable-equivalent basis. GM stands for Global Markets. 1 Represent non-GAAP financial measures. Net interest yield adjusted to exclude Global Markets NII of $1.0B, $1.1B, $1.1B, $1.3B and $1.2B and average earning assets of $495.3B, $472.4B, $476.2B, $478.6B and $501.6B for 1Q21, 4Q20, 3Q20, 2Q20 and 1Q20, respectively. The Company believes the presentation of net interest yield excluding Global Markets provides investors with transparency of NII and net interest yield in core banking activities. For important presentation information, see slide 31. 2 NII asset sensitivity represents banking book positions.


 
8.5 7.9 7.7 7.7 8.2 8.0 7.8 8.0 8.3 8.0 8.2 8.2 9.7 5.4 5.3 5.3 5.3 5.0 5.3 5.3 5.3 5.1 5.4 6.2 5.7 5.8 2.1 $13.8 $13.2 $13.0 $13.1 $13.2 $13.3 $15.2 $13.2 $13.5 $13.4 $14.4 $13.9 $15.5 $0.0 $5.0 $10.0 $15.0 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 Compensation and benefits Other JV impairment charge • Noninterest expense of $15.5B increased $1.6B from 4Q20, driven by higher revenue and activity related costs, seasonally elevated payroll taxes, ~$300MM for the acceleration of expenses due to incentive compensation award changes, a $240MM impairment charge for real estate rationalization, $160MM in severance, and ~$100MM in special compensation awards for associates • 1Q21 expenses increased $2.0B from 1Q20, driven by elevated net COVID-19 costs, ~$300MM for the acceleration of expenses due to incentive compensation award changes, a $240MM impairment charge for real estate rationalization, higher revenue-related expenses, $160MM in severance, and ~$100MM in special compensation awards for associates Total Noninterest Expense ($B) Efficiency Ratio Expense and Efficiency 60% 59% 57% 58% 57% 57% 57% 59% 59% 60% 71% 69% 68% 50% 55% 60% 65% 70% 75% 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q211 1 12Note: Amounts may not total due to rounding. 1 3Q19 efficiency ratio is adjusted to exclude the 3Q19 impairment charge of $2.1B related to the termination of the merchant services joint venture, which represents a non-GAAP financial measure. Reported 3Q19 efficiency ratio was 67%. See note D on slide 28 for reconciliations.


 
$1,122 $1,146 $972 $881 $823 0.46% 0.45% 0.40% 0.38% 0.37% 0.00% 0.25% 0.50% 0.75% 1.00% $0 $250 $500 $750 $1,000 $1,250 1Q20 2Q20 3Q20 4Q20 1Q21 Net charge-offs Net charge-off ratio $4,761 $5,117 $1,389 $53 ($1,860)($3,000) $0 $3,000 $6,000 1Q20 2Q20 3Q20 4Q20 1Q21 • Total net charge-offs of $823MM1 decreased $58MM from 4Q20 — Consumer net charge-offs of $693MM increased $211MM, driven by Card due to expired deferrals, but were $179MM lower than 1Q20 — Commercial net charge-offs of $130MM decreased $269MM • Net charge-off ratio of 37 bps decreased 1 bps from 4Q20 • Provision benefit of $1.9B included a $2.7B net reserve release reflecting an improved macroeconomic outlook and balance declines — Consumer reserve release of $1.4B, primarily driven by Card — Commercial reserve release of $1.2B — The reserve assessment continues to factor in the uncertainty resulting from the unprecedented nature of the current health crisis and risks that may prevent full recovery • Allowance for loan and lease losses of $16.2B represented 1.8% of total loans and leases1 — Total allowance of $18.0B includes $1.8B for unfunded commitments • Nonperforming loans (NPLs) increased $0.2B from 4Q20, driven by consumer real estate due to deferral activity — 51% of Consumer NPLs are contractually current • Commercial reservable criticized utilized exposure of $34.3B decreased $4.4B from 4Q20, driven by broad-based declines across industries — Approximately two-thirds of risk rating changes in 1Q21 were upgrades2 Net Charge-offs ($MM)1 Provision for Credit Losses ($MM) Asset Quality 13 1 Excludes loans measured at fair value. 2 Represents risk rating changes to pass and criticized committed exposures.


 
$872 $734 $564 $482 $693 0.75% 0.65% 0.50% 0.44% 0.67% 0.00% 0.25% 0.50% 0.75% 1.00% 1.25% 1.50% $0 $250 $500 $750 $1,000 1Q20 2Q20 3Q20 4Q20 1Q21 Credit card Other Consumer NCO ratio Commercial Net Charge-offs ($MM) $250 $412 $408 $399 $1300.19% 0.29% 0.31% 0.32% 0.11% 0.00% 0.10% 0.20% 0.30% 0.40% 0.50% $0 $100 $200 $300 $400 $500 1Q20 2Q20 3Q20 4Q20 1Q21 C&I Small business and other Commercial NCO ratio Consumer Net Charge-offs ($MM) Consumer Metrics ($MM) Provision ($756) ($139) $2,093 Nonperforming loans and leases 3,091 2,725 2,204 % of loans and leases1 0.75 % 0.64 % 0.47 % Consumer 30+ days performing past due $3,863 $4,498 $5,437 Fully-insured2 1,030 1,090 1,598 Non fully-insured 2,833 3,408 3,839 Consumer 90+ days performing past due 1,508 1,698 1,972 Allowance for loans and leases 8,635 10,071 9,066 % of loans and leases1 2.10 % 2.35 % 1.95 % # times annualized NCOs 3.07 x 5.25 x 2.59 x 1Q21 4Q20 1Q20 Commercial Metrics ($MM) Provision ($1,104) $192 $2,668 Reservable criticized utilized exposure 34,283 38,666 17,400 Nonperforming loans and leases 2,071 2,227 1,852 % of loans and leases1 0.43 % 0.45 % 0.32 % Allowance for loans and leases $7,533 $8,731 $6,700 % of loans and leases1 1.55 % 1.77 % 1.16 % 1Q21 4Q20 1Q20 Asset Quality – Consumer and Commercial Portfolios 14 1 Excludes loans measured at fair value. 2 Fully-insured loans are FHA-insured loans and other loans individually insured under long-term standby agreements.


 
• Net income of $2.7B increased $0.9B, or 50%, from 1Q20, driven by lower provision for credit losses, reflecting a strong reserve release as the macroeconomic outlook improved and our credit quality remained strong • Revenue of $8.1B decreased $1.1B from 1Q20 due to lower NII from lower average interest rates and lower loan balances • Noninterest expense of $5.1B increased 14% from 1Q20, primarily driven by a $240MM impairment charge for real estate rationalization, and the incremental expense to support customers and employees during the COVID-19 pandemic — Continued investment in financial centers in new markets, client professionals and digital capabilities offset the continued benefits of digital usage; 70% of households are digitally active • Average deposits of $924B grew $187B, or 25%, from 1Q20 — 56% of deposits in checking accounts; 92% primary accounts5 — Average checking account balance ~$10k, up 27% from 1Q20 — Average cost of deposits2 of 1.42%; 1.31% excluding real estate rationalization • Average loans and leases of $291B decreased $26B, or 8%, from 1Q20 • Consumer investment assets3 of $324B grew $112B, or 53%, from 1Q20, driven by market performance and inflows from new and existing clients — $25B of client flows — 3.1MM client accounts, up 10% • Combined credit / debit card spend4 increased 13% from 1Q20 — Debit up 22%; credit up from 1Q20 • 7.3MM consumer clients enrolled in Preferred Rewards, up 1MM, or 17%, from 1Q20; 99% annualized retention rate Summary Income Statement ($MM) Total revenue, net of interest expense $8,069 ($173) ($1,060) Provision (benefit) for credit losses (617) (621) (2,875) Net charge-offs 810 247 (153) Reserve build (release) (1,427) (868) (2,722) Noninterest expense 5,131 322 635 Pretax income 3,555 126 1,180 Pretax, pre-provision income 1 2,938 (495) (1,695) Income tax expense 871 31 289 Net income $2,684 $95 $891 Key Indicators ($B) Average deposits $924.1 $885.2 $736.7 Rate paid on deposits 0.03 % 0.04 % 0.11 % Cost of deposits2 1.42 1.35 1.50 Average loans and leases $290.9 $305.1 $316.9 Net charge-off ratio 1.13 % 0.73 % 1.22 % Consumer investment assets3 $324.5 $306.1 $212.2 Active mobile banking users (MM) 31.5 30.8 29.8 % Consumer sales through digital channels 49 % 45 % 33 % Number of financial centers 4,324 4,312 4,297 Combined credit / debit purchase volumes4 $172.5 $173.7 $153.0 Total consumer credit card risk-adjusted margin4 9.29 % 10.84 % 7.94 % Return on average allocated capital 28 27 19 Allocated capital $38.5 $38.5 $38.5 Efficiency ratio 64 % 58 % 49 % Inc / (Dec) 1Q21 4Q20 1Q20 1Q21 4Q20 1Q20 Consumer Banking 15 1 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 28. For important presentation information, see slide 31. 2 Cost of deposits calculated as annualized noninterest expense as a percentage of total average deposits within the Deposits sub-segment. 3 Consumer investment assets include client brokerage assets, deposit sweep balances and assets under management (AUM) in Consumer Banking. 4 Includes consumer credit card portfolios in Consumer Banking and GWIM. 5 Represents the percentage of consumer checking accounts that are estimated to be the customer’s primary account based on multiple relationship factors (e.g., linked to their direct deposit).


 
Total Expense ($B) and Efficiency $4.5 $4.7 $4.8 $4.8 $5.1 49% 60% 60% 58% 64% 35% 45% 55% 65% 75% $0.0 $2.0 $4.0 $6.0 1Q20 2Q20 3Q20 4Q20 1Q21 Noninterest expense Efficiency ratio Business Leadership1 • #1 Consumer Deposit Market Share(A) • #1 Small Business Lender(B) • #1 Online Banking and Mobile Banking Functionality(C) • #1 in Prime Auto Credit Distribution of New Originations Among Peers(D) • Best Mortgage Lender for First Time Home Buyers(E) • Merrill Guided Investing - Best Robo-Advisor for Education(F) • Merrill Edge Self-Directed - #1 for Overall Client Experience, ESG Investing, Client Dashboard and Banking(G) • Merrill Edge Self-Directed - #1 User Experience(H) Total Revenue ($B) Average Deposits ($B) Consumer Investment Assets (EOP, $B)3Average Loans and Leases ($B)2 122 127 128 121 114 92 84 79 76 72 51 50 48 47 47 32 31 30 28 26 21 29 34 33 32 $317 $322 $319 $305 $291 $0 $50 $100 $150 $200 $250 $300 $350 1Q20 2Q20 3Q20 4Q20 1Q21 Residential mortgage Consumer credit card Vehicle lending Home equity Small business / other $212 $246 $267 $306 $324 $0 $50 $100 $150 $200 $250 $300 $350 1Q20 2Q20 3Q20 4Q20 1Q21 Consumer Banking Trends 395 446 480 492 515 342 364 381 393 409 $737 $811 $861 $885 $924 0.11% 0.07% 0.05% 0.04% 0.03% 0.00% 0.04% 0.08% 0.12% 0.16% $0 $250 $500 $750 $1,000 1Q20 2Q20 3Q20 4Q20 1Q21 Checking Other Rate paid (%) 6.9 6.0 5.9 6.0 5.9 2.3 1.9 2.1 2.3 2.1 $9.1 $7.9 $8.0 $8.2 $8.1 $0.0 $2.0 $4.0 $6.0 $8.0 $10.0 1Q20 2Q20 3Q20 4Q20 1Q21 Net interest income Noninterest income 16 Note: Amounts may not total due to rounding. 1 See slide 29 for business leadership sources. 2 Average loans and leases include PPP balances of $13.9B in 1Q21, $14.5B in 4Q20, $14.5B in 3Q20 and $9.2B in 2Q20. 3 Consumer investment assets include client brokerage assets, deposit sweep balances and AUM in Consumer Banking.


 
Digital Channel Usage3,4 1,846 1,953 2,166 2,579 445 523 586 786 0 200 400 600 800 1,000 600 1,000 1,400 1,800 2,200 2,600 3,000 1Q18 1Q19 1Q20 1Q21 Digital Channel Usage (MM) Digital Appointments (000's) Person-to-Person Payments (Zelle)5 29 58 102 170 $9 $16 $27 $49 $0 $20 $40 $60 $80 0 50 100 150 200 1Q18 1Q19 1Q20 1Q21 Transactions (MM) Volume ($B) users (MM) 13.510.47.24.9 More Than 40MM Digital Users, ~1MM Added in 1Q21 Digital % of Total SalesDigital Banking Users and Households1,2 35.5 37.0 39.1 40.3 61% 64% 68% 70% 50% 60% 70% 80% 90% 100% 20.0 25.0 30.0 35.0 40.0 45.0 1Q18 1Q19 1Q20 1Q21 Digital Active Users (MM) Digital Household Adoption % Deposit Transactions by Channel 75% 77% 79% 85% 25% 23% 21% 15% 0% 25% 50% 75% 100% 1Q18 1Q19 1Q20 1Q21 Digital / ATM Financial Center Total Erica Users and Interactions (MM) 6.3 12.2 19.5 16.5 27.8 105.6 0.0 25.0 50.0 75.0 100.0 125.0 150.0 0.0 5.0 10.0 15.0 20.0 25.0 1Q19 1Q20 1Q21 Erica Users Erica Interactions 30% 30% 33% 49% 0% 10% 20% 30% 40% 50% 60% 1Q18 1Q19 1Q20 1Q21 17 Note: Amounts may not total due to rounding. 1 Digital active users represents mobile and/or online 90-day active users. 2 Household adoption represents households with consumer bank login activities in a 90-day period. 3 Digital channel usage represents the total number of desktop and mobile banking sessions. 4 Digital appointments represent the number of client-scheduled appointments made via online, smartphone or tablet. 5 Includes Bank of America person-to-person payments sent and received through e-mail or mobile identification. Zelle users represent 90-day active users.


 
Global Wealth & Investment Management Summary Income Statement ($MM) Total revenue, net of interest expense $4,971 $294 $35 Provision (benefit) for credit losses (65) (73) (254) Net charge-offs 13 4 4 Reserve build (release) (78) (77) (258) Noninterest expense 3,869 298 263 Pretax income 1,167 69 26 Pretax, pre-provision income 1 1,102 (4) (228) Income tax expense 286 17 6 Net income $881 $52 $20 Key Indicators ($B) Average deposits $326.4 $305.9 $263.4 Rate paid on deposits 0.03 % 0.03 % 0.51 % Average loans and leases 188.5 187.2 178.6 Net charge-off ratio 0.03 % 0.02 % 0.02 % AUM flows $18.2 $7.6 $7.0 Pretax margin 23 % 23 % 23 % Return on average allocated capital 22 22 23 Allocated capital $16.5 $15.0 $15.0 Inc / (Dec) 1Q21 4Q20 1Q20 1Q21 4Q20 1Q20 18 • Net income of $0.9B increased $20MM from 1Q20 — Pretax margin of 23% in 1Q21 • Revenue of $5.0B increased 1% compared to 1Q20, as record asset management fees more than offset lower NII from lower rates • Noninterest expense up 7% vs. 1Q20, mainly driven by higher revenue-related incentives and investments in client professionals • Record client balances of $3.5T, up 31% from 1Q20, driven by higher market valuations and positive client flows — Strong AUM flows of $18B in 1Q21 • Average deposits of $326B increased $63B, or 24%, from 1Q20 • Average loans and leases of $188B increased $10B, or 6%, from 1Q20, driven by securities-based lending, custom lending and residential mortgage — 44th consecutive quarter of average loan growth • ~6,400 net new households in Merrill Lynch and ~675 net new relationships in Private Bank in 1Q21 • 80% of Merrill Lynch households actively using online or mobile platforms — In 1Q21, 50% of eligible checks were deposited through automated channels by Merrill Lynch clients and 73% by Private Bank clients, up from 32% and 64%, respectively, in 1Q20 1 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 28. For important presentation information, see slide 31.


 
Global Wealth & Investment Management Trends Client Balances (EOP, $B)3,4 Total Revenue ($B) Average Loans and Leases ($B)2Average Deposits ($B) Business Leadership1 • #1 in Barron’s Top 1,200 ranked Financial Advisors (2021) and Top 100 Women Advisors (2020) • #1 in Forbes’ Top Next Generation Advisors (2020) and Best-in-State Wealth Advisors (2020) • Best Private Bank for Customer Service (North America)(I) • #1 in Financial Times Top 401K Retirement Plan Advisors (2020) • #1 in personal trust assets under management(J) • Digital Wealth Impact Innovation Award for Digital Engagement(K) • Wealth Tech Award – Best Wealth Manager in North America for use of technology(I) • Best Private Bank for Philanthropy Services (globally)(I) 1,155 1,282 1,345 1,480 1,535 1,092 1,220 1,286 1,408 1,467 282 292 296 322 333 184 187 190 191 193$2,659 $2,928 $3,067 $3,350 $3,480 $0 $1,000 $2,000 $3,000 $4,000 1Q20 2Q20 3Q20 4Q20 1Q21 Brokerage / Other AUM Deposits Loans and leases 90 92 93 92 91 40 39 41 43 45 47 49 49 50 50 $179 $182 $186 $187 $188 $0 $50 $100 $150 $200 1Q20 2Q20 3Q20 4Q20 1Q21 Consumer real estate Securities-based lending Custom lending Credit card / Other 1.6 1.4 1.2 1.3 1.3 2.7 2.5 2.7 2.8 3.0 0.7 0.6 0.6 0.6 0.7 $4.9 $4.4 $4.5 $4.7 $5.0 $0.0 $2.0 $4.0 $6.0 1Q20 2Q20 3Q20 4Q20 1Q21 Net interest income Asset management fees Brokerage / Other $263 $287 $292 $306 $326 $0 $50 $100 $150 $200 $250 $300 $350 1Q20 2Q20 3Q20 4Q20 1Q21 19 Note: Amounts may not total due to rounding. 1 See slide 29 for business leadership sources. 2 Average loans and leases include PPP balances of $0.7B in 1Q21, $0.8B in 4Q20, $0.8B in 3Q20 and $0.5B in 2Q20. 3 Loans and leases include margin receivables which are classified in customer and other receivables on the Consolidated Balance Sheet. 4 Managed deposits in investment accounts of $49B, $52B, $50B, $53B and $56B for 1Q21, 4Q20, 3Q20, 2Q20 and 1Q20, respectively, are included in both AUM and Deposits. Total client balances only include these balances once.


 
• Record 80% of Merrill Lynch households actively using online or mobile platforms across Merrill Lynch and Bank of America, up from 77% in 1Q20 • Record 40% of households now leveraging Merrill Lynch mobile, up 9 percentage points YoY — In 1Q21, record 37MM+ Merrill Lynch digital logins; mobile logins accounted for 50% of total logins, the highest percentage ever • Record digital engagement among Private Bank clients, with total 1Q21 online and mobile logins of 3MM, up 18% YoY — 1Q21 mobile logins across Private Bank and Bank of America apps reached 49% of total The Value of Digitally Engaged Wealth Management Relationships Record online and mobile adoption in 1Q21 • 315K forms signed in Merrill Lynch via eSignature process in 1Q21; 53% of eligible forms signed digitally • 50% of checks deposited through automated channels by Merrill Lynch clients; 73% by Private Bank clients • Record ~1.8MM messages exchanged through Secure Messaging in Merrill Lynch 1Q21, up 58% YoY • Record growth in key BofA feature usage among Private Bank Clients; Erica sessions +245% and Zelle Transactions +85% YoY • Record Private Bank client enrollment in eDelivery at 47%, up from 43% in 2020 Digital is the key channel for clients interactions • Launched end-to-end Digital Account Opening & Maintenance Experience for Merrill Lynch clients • Continued Digital Transformation in 2021: — Integrated Erica-based AI capabilities and Client Insights into Advisor Workstation — Evolving Personal Wealth Analysis: new, streamlined planning platform bringing in substantially higher net new money from clients and prospects that received a report since August 2020 • Digitizing manual processes executed within Merrill Lynch branch and Private Bank offices • Launched new Private Bank online experience with enhanced user interface, account views and simple access to holdings and activity • Launched My Financial Picture account aggregation capability for Private Bank clients with advisor-sharing option for holistic advice Continued modernization of tools and capabilities Four industry awards in the last 12 months for Technology Platform, Use of Technology and Digital Strategy Continued recognition 20


 
Summary Income Statement ($MM) Total revenue, net of interest expense1 $4,633 ($146) $33 Provision (benefit) for credit losses (1,126) (1,174) (3,219) Net charge-offs 36 (278) (124) Reserve build (release) (1,162) (896) (3,095) Noninterest expense 2,781 349 463 Pretax income 2,978 679 2,789 Pretax, pre-provision income 2 1,852 (495) (430) Income tax expense 804 183 753 Net income $2,174 $496 $2,036 Selected Revenue Items ($MM) Total Corporation IB fees (excl. self-led)1 $2,246 $1,864 $1,388 Global Banking IB fees1 1,172 1,098 761 Business Lending revenue 1,607 1,876 2,014 Global Transaction Services revenue 1,645 1,620 2,005 Key Indicators ($B) Average deposits $487.0 $478.3 $382.4 Average loans and leases 330.1 346.3 386.5 Net charge-off ratio 0.05 % 0.37 % 0.17 % Return on average allocated capital 21 % 16 % 1 % Allocated capital $42.5 $42.5 $42.5 Efficiency ratio 60 % 51 % 50 % Inc/(Dec) 4Q20 1Q201Q21 1Q21 4Q20 1Q20 1Q21 4Q20 1Q20 Global Banking 21 • Net income of $2.2B increased $2.0B from 1Q20, due to a lower provision for credit losses • Revenue of $4.6B increased 1% from 1Q20, as higher investment banking fees and improved market valuations more than offset lower NII and weather-related impairment charges on certain renewable energy investments • Total Corporation investment banking fees of $2.2B (excl. self-led) increased $0.9B, or 62%, from 1Q20, driven by equity underwriting and advisory fees — Record equity underwriting fees of $0.9B, up 218% YoY — Advisory fees of $0.4B, up 49% YoY • Provision for credit losses improvement primarily reflects the current quarter reserve release, compared to a reserve build in the year-ago quarter, due to an improved macroeconomic outlook and loan balance declines • Noninterest expense of $2.8B increased 20% from 1Q20, reflecting higher revenue-related incentives, as well as an acceleration in expenses from incentive compensation award changes • Average deposits of $487B increased $105B, or 27%, from 1Q20, reflecting client liquidity and valued relationships • Average loans and leases of $330B decreased 15% from 1Q20, driven by continued paydowns and decreased new originations due to lower demand 1 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities and sales and trading activities. 2 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 28. For important presentation information about this measure, see slide 31.


 
Average Deposits ($B) Average Loans and Leases ($B)2 Total Corporation IB Fees ($MM) Total Revenue ($B)3 927 1,058 740 718 988 283 740 664 641 900 269 406 397 549 400 (91) (45) (32) (44) (42) $1,388 $2,159 $1,769 $1,864 $2,246 1Q20 2Q20 3Q20 4Q20 1Q21 Debt Equity Advisory Self-led deals Business Leadership1 • North America’s Best Bank for Small to Medium-sized Enterprises(L) • Best Global Bank for Cash Management and Payments & Collections(M) • Best Mobile Cash Management Software(M) • North America and Latin America’s Best Bank for Transaction Services(L) • 2020 Quality, Share and Excellence Awards for U.S. Large Corporate Banking and Cash Management(N) • Relationships with 74% of the Global Fortune 500; 95% of the U.S. Fortune 1,000 (2020) 2.6 2.4 2.0 2.0 2.0 0.8 1.2 1.0 1.1 1.2 0.8 0.7 0.8 0.9 0.8 0.4 0.8 0.7 0.8 0.6 $4.6 $5.1 $4.5 $4.8 $4.6 $0.0 $2.0 $4.0 $6.0 1Q20 2Q20 3Q20 4Q20 1Q21 Net interest income IB fees Service charges All other income 4 189 200 176 165 160 183 202 174 159 148 15 15 14 13 13 $386 $424 $373 $346 $330 $0 $100 $200 $300 $400 $500 1Q20 2Q20 3Q20 4Q20 1Q21 Commercial Corporate Business Banking 46% 51% 60% 65% 66% 54% 49% 40% 35% 34% $382 $494 $471 $478 $487 $0 $100 $200 $300 $400 $500 1Q20 2Q20 3Q20 4Q20 1Q21 Noninterest-bearing Interest-bearing Global Banking Trends 22 Note: Amounts may not total due to rounding. 1 See slide 29 for business leadership sources. 2 Average loans and leases include PPP balances of $8.5B in 1Q21, $9.2B in 4Q20, $9.4B in 3Q20 and $6.2B in 2Q20. 3 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 4 Advisory includes fees on debt and equity advisory and mergers and acquisitions.


 
Global Banking Digital Update Creating an innovative digital experience for our clients Digitally Active Clients across commercial, corporate, and business banking clients (CashPro® & BA360 platforms) 3% YoY1 74% Active Digital Clients Sign-ins on the CashPro® App Rolling 12 months2 Payment Approvals on the CashPro® App 38% in volume, rolling 12 months2 $211B Global Digital Disbursements YTD YoY1 90%1of Dollars Disbursed sent via Zelle® 35% Digital Wallet Enrollment for Commercial Cards YoY (North America)1 5% Checks Deposited on the CashPro® App Rolling 12 months2 99% Intelligent Receivables Incoming receivables digitally matched in last 12 months1 ~20M Customer Engagement Online Mobile Connect API Volume 23 37% 1 As of February, 2021. 2 As of March 31, 2021.


 
Summary Income Statement ($MM) Total revenue, net of interest expense1 $6,198 $2,291 $972 Net DVA (2) 54 (302) Total revenue (excl. net DVA) 1,2 6,200 2,237 1,274 Provision (benefit) for credit losses (5) (23) (112) Net charge-offs 3 (21) (4) Reserve build (release) (8) (2) (108) Noninterest expense 3,427 606 612 Pretax income 2,776 1,708 472 Pretax, pre-provision income 3 2,771 1,685 360 Income tax expense 722 444 123 Net income $2,054 $1,264 $349 Net income (excl. net DVA) 2 $2,056 $1,223 $579 Selected Revenue Items ($MM)1 Sales and trading revenue $5,078 $3,007 $4,635 Sales and trading revenue (excl. net DVA)2 5,080 3,063 4,335 FICC (excl. net DVA)2 3,251 1,742 2,671 Equities (excl. net DVA)2 1,829 1,321 1,664 Global Markets IB fees 981 712 602 Key Indicators ($B) Average total assets $723.3 $683.1 $713.1 Average trading-related assets 501.8 476.6 503.1 Average 99% VaR ($MM)4 74 81 48 Average loans and leases 77.4 74.1 71.7 Return on average allocated capital 22 % 9 % 19 % Allocated capital $38.0 $36.0 $36.0 Efficiency ratio 55 % 72 % 54 % Inc/(Dec) 1Q21 4Q20 1Q20 1Q21 4Q20 1Q20 1Q21 4Q20 1Q20 Global Markets 24 • Net income of $2.1B increased $0.3B from 1Q20 — Excluding net DVA, net income of $2.1B increased 39%2 • Revenue of $6.2B increased 19% from 1Q20; excluding net DVA, revenue increased 26%2 — Driven by increases in sales and trading revenues and equity underwriting fees • Excluding net DVA, sales and trading revenue of $5.1B increased 17% from 1Q202 — FICC revenue of $3.3B increased 22%, reflecting a strong performance in credit, mortgage, and municipal products, and gains in commodities (partially offset by related losses in another segment) from market volatility driven by a weather-related event, partially offset by reduced activity in other macro products2 — Equities revenue of $1.8B increased 10%, driven by a strong trading performance in cash2 • Noninterest expense increased 22% vs. 1Q20 driven by volume-related expenses in both card and sales and trading, as well as an acceleration in expenses from incentive-compensation award changes • Average VaR of $74MM in 1Q214 reflects higher implied volatilities related to the COVID-19 pandemic observed in 2020 1 Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities. 2 Represents a non-GAAP financial measure. See note E on slide 28 and slide 31 for important presentation information. 3 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 28. For important presentation information, see slide 31. 4 See note F on slide 28 for the definition of VaR.


 
1Q21 Total FICC S&T Revenue Mix (excl. net DVA)2 49% 51% Credit / Other Macro 1Q21 Global Markets Revenue Mix (excl. net DVA)2 68% 32% U.S. / Canada International Average Trading-Related Assets ($B) and VaR ($MM)4 $474 $503 $502 $37 $48 $74 $0 $25 $50 $75 $100 $0 $200 $400 $600 1Q19 1Q20 1Q21 Avg. trading-related assets Avg. VaR Total Sales and Trading Revenue (excl. net DVA) ($B)2 2.4 2.7 3.3 1.2 1.7 1.8$3.6 $4.3 $5.1 $0.0 $1.0 $2.0 $3.0 $4.0 $5.0 $6.0 1Q19 1Q20 1Q21 FICC Equities Business Leadership1 • CMBS Bank of the Year(O) • Equity Derivatives House of the Year(P) • #2 Global Research Firm(Q) • #2 Global Fixed Income Research Team(Q) • #1 Municipal Bonds Underwriter(R) 3 Global Markets Trends and Revenue Mix 25 Note: Amounts may not total due to rounding. 1 See slide 29 for business leadership sources. 2 Represents a non-GAAP financial measure. Reported sales and trading revenue was $5.1B, $4.6B and $3.5B for 1Q21, 1Q20 and 1Q19, respectively. Reported FICC sales and trading revenue was $3.2B, $2.9B and $2.3B for 1Q21, 1Q20 and 1Q19, respectively. Reported Equities sales and trading revenue was $1.8B, $1.7B and $1.2B for 1Q21, 1Q20 and 1Q19, respectively. See note E on slide 28 and slide 31 for important presentation information. 3 Macro includes currencies, interest rates and commodities products. 4 See note F on slide 28 for definition of VaR.


 
Summary Income Statement ($MM) Total revenue, net of interest expense ($939) $454 $41 Provision (benefit) for credit losses (47) (22) (161) Net charge-offs (39) (10) (22) Reserve build (release) (8) (12) (139) Noninterest expense 307 13 67 Pretax income (loss) (1,199) 463 135 Pretax, pre-provision income 2 (1,246) 441 (26) Income tax expense (benefit) (1,456) (210) (609) Net income (loss) $257 $673 $744 Inc/(Dec) 4Q20 1Q201Q21 All Other1 26 • Net income of $257MM in 1Q21 vs. net loss of $487MM in 1Q20, reflecting a larger tax benefit related to tax credits associated with increased ESG activities — Revenue improved QoQ, primarily due to the seasonally elevated ESG investment activity in 4Q20 • Total Corporate effective tax rate for the quarter of 12%, excluding the ESG tax credits, the effective tax rate for the quarter would have been approximately 23% 1 All Other primarily consists of asset and liability management (ALM) activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass interest rate and foreign currency risk management activities for which substantially all of the results are allocated to our business segments. 2 Represents a non-GAAP financial measure. For more information and a reconciliation to GAAP, see note B on slide 28. For important presentation information, see slide 31.


 
Appendix 27


 
A Reserve Build (or Release) is calculated by subtracting net charge-offs for the period from the provision for credit losses recognized in that period. The period-end allowance, or reserve, for credit losses reflects the beginning of the period allowance adjusted for net charge-offs recorded in that period plus the provision for credit losses recognized in that period. B Pretax, pre-provision income (PTPI) at the consolidated level is a non-GAAP financial measure calculated by adjusting consolidated pretax income to add back provision for credit losses. Similarly, PTPI at the segment level is a non-GAAP financial measure calculated by adjusting the segments’ pretax income to add back provision for credit losses. Management believes that PTPI (both at the consolidated and segment level) is a useful financial measure as it enables an assessment of the Company’s ability to generate earnings to cover credit losses through a credit cycle as well as provides an additional basis for comparing the Company's results of operations between periods by isolating the impact of provision for credit losses, which can vary significantly between periods. See reconciliation below. C Global Liquidity Sources (GLS) include cash and high-quality, liquid, unencumbered securities, inclusive of U.S. government securities, U.S. agency securities, U.S. agency MBS, and a select group of non-U.S. government and supranational securities, and other investment-grade securities, and are readily available to meet funding requirements as they arise. It does not include Federal Reserve Discount Window or Federal Home Loan Bank borrowing capacity. Transfers of liquidity among legal entities may be subject to certain regulatory and other restrictions. D The non-cash impairment charge related to the notice of termination of the merchant services joint venture reduced 3Q19 net income by $1.7B, which included an increase in noninterest expense and a reduction in pretax income of $2.1B and a reduction in income tax expense of $373MM. The impairment charge negatively impacted the Company’s 3Q19 efficiency ratio by 909 bps. E Revenue for all periods included net debit valuation adjustments (DVA) on derivatives, as well as amortization of own credit portion of purchase discount and realized DVA on structured liabilities. Net DVA gains (losses) were ($2MM), ($56MM), $300MM and ($90MM) for 1Q21, 4Q20, 1Q20 and 1Q19, respectively. Net DVA gains (losses) included in FICC revenue were ($9MM), ($52MM), $274MM and ($79MM) for 1Q21, 4Q20, 1Q20 and 1Q19, respectively. Net DVA gains (losses) included in Equities revenue were $7MM, ($4MM), $26MM and ($11MM) for 1Q21, 4Q20, 1Q20 and 1Q19, respectively. F VaR model uses historical simulation approach based on three years of historical data and an expected shortfall methodology equivalent to a 99% confidence level. Using a 95% confidence level, average VaR was $26MM, $23MM, $27MM and $21MM for 1Q21, 4Q20, 1Q20 and 1Q19 respectively. Notes 28 Pretax Income (GAAP) Provision for Credit Losses (GAAP) Pretax, Pre- provision Income Pretax Income (GAAP) Provision for Credit Losses (GAAP) Pretax, Pre- provision Income Pretax Income (GAAP) Provision for Credit Losses (GAAP) Pretax, Pre- provision Income Consumer Banking $ 3,555 $ (617) $ 2,938 $ 3,429 $ 4 $ 3,433 $ 2,375 $ 2,258 $ 4,633 Global Wealth & Investment Management 1,167 (65) 1,102 1,098 8 1,106 1,141 189 1,330 Global Banking 2,978 (1,126) 1,852 2,299 48 2,347 189 2,093 2,282 Global Markets 2,776 (5) 2,771 1,068 18 1,086 2,304 107 2,411 All Other (1,199) (47) (1,246) (1,662) (25) (1,687) (1,334) 114 (1,220) Total Corporation $ 9,166 $ (1,860) $ 7,306 $ 6,119 $ 53 $ 6,172 $ 4,531 $ 4,761 $ 9,292 1Q20 $ Millions 1Q21 4Q20


 
Sources 29 A Estimated retail consumer deposits based on June 30, 2020 FDIC deposit data. B FDIC, 4Q20. C Keynova 4Q20 Online Banker Scorecard; Keynova 1Q21 Mobile Banker Scorecard; Javelin 2020 Online and Mobile Banking Scorecards. D Experian Autocount; Franchised Dealers; Largest percentage of 680+ Vantage 3.0 loan originations among key competitors as of January 2021. E Nerdwallet, 2021. F Investopedia, October 2020. G StockBrokers.com, January 2021. H Kiplinger's, August 2020. I Professional Wealth Management, a Financial Times publication, 2020. J Industry 4Q20 FDIC call reports. K AITE Group, 2020. L Euromoney, 2020. M Global Finance Treasury & Cash Management Awards, 2021. N Greenwich, 2021. O GlobalCapital US Securitization Awards, 2020. P GlobalCapital, 2020. Q Institutional Investor, 2020. R Refinitiv, 2020.


 
Forward-Looking Statements Bank of America Corporation (the “Company”) and its management may make certain statements that constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipates,” “targets,” “expects,” “hopes,” “estimates,” “intends,” “plans,” “goals,” “believes,” “continue” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements represent the Company’s current expectations, plans or forecasts of its future results, revenues, provision for credit losses, expenses, efficiency ratio, capital measures, strategy, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Company’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any of these forward-looking statements. You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more fully discussed under Item 1A. Risk Factors of the Company’s 2020 Annual Report on Form 10-K and in any of the Company’s subsequent Securities and Exchange Commission filings: the Company’s potential judgments, damages, penalties, fines and reputational damage resulting from pending or future litigation, regulatory proceedings and enforcement actions; the possibility that the Company’s future liabilities may be in excess of its recorded liability and estimated range of possible loss for litigation, and regulatory and government actions, including as a result of our participation in and execution of government programs related to the Coronavirus Disease 2019 (COVID-19) pandemic; the possibility that the Company could face increased claims from one or more parties involved in mortgage securitizations; the Company’s ability to resolve representations and warranties repurchase and related claims; the risks related to the discontinuation of the London Interbank Offered Rate and other reference rates, including increased expenses and litigation and the effectiveness of hedging strategies; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign debt, and related stresses on financial markets, currencies and trade, and the Company’s exposures to such risks, including direct, indirect and operational; the impact of U.S. and global interest rates, inflation, currency exchange rates, economic conditions, trade policies and tensions, including tariffs, and potential geopolitical instability; the impact of the interest rate environment on the Company’s business, financial condition and results of operations; the possibility that future credit losses may be higher than currently expected due to changes in economic assumptions, customer behavior, adverse developments with respect to U.S. or global economic conditions and other uncertainties; the Company’s concentration of credit risk; the Company's ability to achieve its expense targets and expectations regarding revenue, net interest income, provision for credit losses, net charge-offs, effective tax rate, loan growth or other projections; adverse changes to the Company’s credit ratings from the major credit rating agencies; an inability to access capital markets or maintain deposits or borrowing costs; estimates of the fair value and other accounting values, subject to impairment assessments, of certain of the Company’s assets and liabilities; the estimated or actual impact of changes in accounting standards or assumptions in applying those standards; uncertainty regarding the content, timing and impact of regulatory capital and liquidity requirements; the impact of adverse changes to total loss-absorbing capacity requirements, stress capital buffer requirements and/or global systemically important bank surcharges; the potential impact of actions of the Board of Governors of the Federal Reserve System on the Company’s capital plans; the effect of changes in or interpretations of income tax laws and regulations; the impact of implementation and compliance with U.S. and international laws, regulations and regulatory interpretations, including, but not limited to, recovery and resolution planning requirements, Federal Deposit Insurance Corporation assessments, the Volcker Rule, fiduciary standards, derivatives regulations and the Coronavirus Aid, Relief, and Economic Security Act and any similar or related rules and regulations; a failure or disruption in or breach of the Company’s operational or security systems or infrastructure, or those of third parties, including as a result of cyber-attacks or campaigns; the impact on the Company’s business, financial condition and results of operations from the United Kingdom's exit from the European Union; the impact of climate change; the impact of any future federal government shutdown and uncertainty regarding the federal government’s debt limit or changes in fiscal, monetary or regulatory policy; the emergence of widespread health emergencies or pandemics, including the magnitude and duration of the COVID-19 pandemic and its impact on the U.S. and/or global, financial market conditions and our business, results of operations, financial condition and prospects; the impact of natural disasters, extreme weather events, military conflict, terrorism or other geopolitical events; and other matters. Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made. 30


 
• The information contained herein is preliminary and based on Company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying slides. Bank of America does not undertake an obligation to, and disclaims any duty to, update any of the information provided. • The Company may present certain metrics and ratios, including year-over-year comparisons of revenue, noninterest expense and pretax income, excluding certain items (e.g., DVA) that are non-GAAP financial measures. The Company believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. For more information about the non-GAAP financial measures contained herein, please see the presentation of the most directly comparable financial measures calculated in accordance with GAAP and accompanying reconciliations in the earnings press release for the quarter ended March 31, 2021, and other earnings-related information available through the Bank of America Investor Relations website at: https://investor.bankofamerica.com. • The Company presents certain key financial and nonfinancial performance indicators that management uses when assessing consolidated and/or segment results. The Company believes this information is useful because it provides management with information about underlying operational performance and trends. KPIs are presented in 1Q21 Financial Results on slide 6 and on the Summary Income Statement for each segment. • The Company views net interest income and related ratios and analyses on a fully taxable-equivalent (FTE) basis, which when presented on a consolidated basis are non-GAAP financial measures. The Company believes managing the business with net interest income on an FTE basis provides investors with a more accurate picture of the interest margin for comparative purposes. The Company believes that the presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. The FTE adjustment was $111MM, $113MM, $114MM, $128MM and $144MM for 1Q21, 4Q20, 3Q20, 2Q20 and 1Q20, respectively. • The Company allocates capital to its business segments using a methodology that considers the effect of regulatory capital requirements in addition to internal risk-based capital models. The Company's internal risk-based capital models use a risk-adjusted methodology incorporating each segment's credit, market, interest rate, business and operational risk components. Allocated capital is reviewed periodically and refinements are made based on multiple considerations that include, but are not limited to, risk-weighted assets measured under Basel 3 Standardized and Advanced approaches, business segment exposures and risk profile, and strategic plans. As a result of this process, in the first quarter of 2021, the Company adjusted the amount of capital being allocated to its business segments. Important Presentation Information 31


 


 




baclogo20201a.jpg


Supplemental Information
First Quarter 2021

                










Current-period information is preliminary and based on company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying pages. Bank of America Corporation (the Corporation) does not undertake an obligation to, and disclaims any duty to, update any of the information provided. Any forward-looking statements in this information are subject to the forward-looking language contained in the Corporation’s reports filed with the SEC pursuant to the Securities Exchange Act of 1934, which are available at the SEC’s website (www.sec.gov) or at the Corporation’s website (www.bankofamerica.com). The Corporation’s future financial performance is subject to risks and uncertainties as described in its SEC filings.



Bank of America Corporation and Subsidiaries
Table of ContentsPage
 
Consumer Banking
Global Wealth & Investment Management
Global Banking
Global Markets
All Other
Key Performance Indicators
The Corporation presents certain key financial and nonfinancial performance indicators that management uses when assessing consolidated and/or segment results. The Corporation believes this information is useful because it provides management with information about underlying operational performance and trends. Key performance indicators are presented in Consolidated Financial Highlights on page 2 and on the Key Indicators pages for each segment.
Business Segment Operations
The Corporation reports the results of operations of its four business segments and All Other on a fully taxable-equivalent (FTE) basis. Additionally, the results for the total Corporation as presented on pages 11 - 12 are reported on an FTE basis.




Bank of America Corporation and Subsidiaries
Consolidated Financial Highlights
(In millions, except per share information)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Income statement
Net interest income$10,197 $10,253 $10,129 $10,848 $12,130 
Noninterest income12,624 9,846 10,207 11,478 10,637 
Total revenue, net of interest expense22,821 20,099 20,336 22,326 22,767 
Provision for credit losses(1,860)53 1,389 5,117 4,761 
Noninterest expense15,515 13,927 14,401 13,410 13,475 
Income before income taxes9,166 6,119 4,546 3,799 4,531 
Pretax, pre-provision income (1)
7,306 6,172 5,935 8,916 9,292 
Income tax expense1,116 649 (335)266 521 
Net income 8,050 5,470 4,881 3,533 4,010 
Preferred stock dividends490 262 441 249 469 
Net income applicable to common shareholders7,560 5,208 4,440 3,284 3,541 
Diluted earnings per common share0.86 0.59 0.51 0.37 0.40 
Average diluted common shares issued and outstanding8,755.6 8,785.0 8,777.5 8,768.1 8,862.7 
Dividends paid per common share$0.18 $0.18 $0.18 $0.18 $0.18 
Performance ratios
Return on average assets1.13 %0.78 %0.71 %0.53 %0.65 %
Return on average common shareholders’ equity12.28 8.39 7.24 5.44 5.91 
Return on average shareholders’ equity11.91 8.03 7.26 5.34 6.10 
Return on average tangible common shareholders’ equity (2)
17.08 11.73 10.16 7.63 8.32 
Return on average tangible shareholders’ equity (2)
16.01 10.84 9.84 7.23 8.29 
Efficiency ratio 67.98 69.29 70.81 60.06 59.19 
At period end
Book value per share of common stock$29.07 $28.72 $28.33 $27.96 $27.84 
Tangible book value per share of common stock (2)
20.90 20.60 20.23 19.90 19.79 
Market capitalization332,337 262,206 208,656 205,772 184,181 
Number of financial centers - U.S.4,324 4,312 4,309 4,298 4,297 
Number of branded ATMs - U.S.16,905 16,904 16,962 16,862 16,855 
Headcount212,201 212,505 211,225 212,796 208,931 
(1)    Pretax, pre-provision income (PTPI) is a non-GAAP financial measure calculated by adjusting pretax income to add back provision for credit losses. Management believes that PTPI is a useful financial measure because it enables an assessment of the Corporation's ability to generate earnings to cover credit losses through a credit cycle.
(2)    Tangible equity ratios and tangible book value per share of common stock are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. Tangible book value per share provides additional useful information about the level of tangible assets in relation to outstanding shares of common stock. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on page 31.)


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
2


Bank of America Corporation and Subsidiaries
Consolidated Statement of Income
(In millions, except per share information)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Net interest income
Interest income$11,395 $11,461 $11,486 $12,540 $16,098 
Interest expense1,198 1,208 1,357 1,692 3,968 
Net interest income10,197 10,253 10,129 10,848 12,130 
Noninterest income
Fees and commissions9,536 9,061 8,777 8,392 8,321 
Market making and similar activities3,529 1,372 1,689 2,487 2,807 
Other income (loss)(441)(587)(259)599 (491)
Total noninterest income12,624 9,846 10,207 11,478 10,637 
Total revenue, net of interest expense22,821 20,099 20,336 22,326 22,767 
Provision for credit losses(1,860)53 1,389 5,117 4,761 
Noninterest expense
Compensation and benefits9,736 8,190 8,200 7,994 8,341 
Occupancy and equipment1,830 1,839 1,798 1,802 1,702 
Information processing and communications1,425 1,415 1,333 1,265 1,209 
Product delivery and transaction related977 915 930 811 777 
Marketing371 463 308 492 438 
Professional fees403 488 450 381 375 
Other general operating773 617 1,382 665 633 
Total noninterest expense15,515 13,927 14,401 13,410 13,475 
Income before income taxes9,166 6,119 4,546 3,799 4,531 
Income tax expense1,116 649 (335)266 521 
Net income$8,050 $5,470 $4,881 $3,533 $4,010 
Preferred stock dividends490 262 441 249 469 
Net income applicable to common shareholders$7,560 $5,208 $4,440 $3,284 $3,541 
Per common share information
Earnings$0.87 $0.60 $0.51 $0.38 $0.40 
Diluted earnings0.86 0.59 0.51 0.37 0.40 
Average common shares issued and outstanding8,700.1 8,724.9 8,732.9 8,739.9 8,815.6 
Average diluted common shares issued and outstanding8,755.6 8,785.0 8,777.5 8,768.1 8,862.7 

Consolidated Statement of Comprehensive Income
(Dollars in millions)
First Quarter 2021Fourth Quarter 2020Third Quarter 2020Second Quarter 2020First Quarter 2020
Net income $8,050 $5,470 $4,881 $3,533 $4,010 
Other comprehensive income (loss), net-of-tax:
Net change in debt securities(840)101 (102)4,795 
Net change in debit valuation adjustments116 (493)(58)(1,293)1,346 
Net change in derivatives(1,114)18 76 315 417 
Employee benefit plan adjustments51 (242)44 57 43 
Net change in foreign currency translation adjustments(29)34 21 (19)(88)
Other comprehensive income (loss)(1,816)(678)184 (1,042)6,513 
Comprehensive income$6,234 $4,792 $5,065 $2,491 $10,523 


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
3


Bank of America Corporation and Subsidiaries
Net Interest Income and Noninterest Income
(Dollars in millions) 
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Net interest income
Interest income
Loans and leases$7,234 $7,603 $7,894 $8,569 $9,963 
Debt securities2,730 2,377 2,130 2,440 2,843 
Federal funds sold and securities borrowed or purchased under agreements to resell
(7)55 26 819 
Trading account assets872 925 948 1,008 1,247 
Other interest income566 553 459 497 1,226 
Total interest income11,395 11,461 11,486 12,540 16,098 
Interest expense
Deposits133 159 227 373 1,184 
Short-term borrowings(79)(37)(24)(72)1,120 
Trading account liabilities246 210 212 223 329 
Long-term debt898 876 942 1,168 1,335 
Total interest expense1,198 1,208 1,357 1,692 3,968 
Net interest income$10,197 $10,253 $10,129 $10,848 $12,130 
Noninterest income
Fees and commissions
Card income
Interchange fees (1)
$1,067 $1,160 $1,172 $830 $792 
Other card income368 407 396 419 480 
Total card income1,435 1,567 1,568 1,249 1,272 
Service charges
Deposit-related fees1,495 1,550 1,515 1,299 1,627 
Lending-related fees297 309 302 263 276 
Total service charges1,792 1,859 1,817 1,562 1,903 
Investment and brokerage services
Asset management fees3,002 2,803 2,740 2,483 2,682 
Brokerage fees1,061 968 883 939 1,076 
Total investment and brokerage services
4,063 3,771 3,623 3,422 3,758 
Investment banking fees
Underwriting income1,546 1,088 1,239 1,523 848 
Syndication fees300 227 133 230 271 
Financial advisory services400 549 397 406 269 
Total investment banking fees2,246 1,864 1,769 2,159 1,388 
Total fees and commissions9,536 9,061 8,777 8,392 8,321 
Market making and similar activities3,529 1,372 1,689 2,487 2,807 
Other income (loss)(441)(587)(259)599 (491)
Total noninterest income$12,624 $9,846 $10,207 $11,478 $10,637 
(1)Gross interchange fees were $2.4 billion, $2.5 billion, $2.4 billion, $2.0 billion and $2.3 billion and are presented net of $1.4 billion, $1.5 billion, $1.4 billion, $1.2 billion and $1.5 billion of expenses for rewards and partner payments as well as certain other card costs for the first quarter of 2021 and the fourth, third, second and first quarters of 2020, respectively.
    

Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
4


Bank of America Corporation and Subsidiaries
Consolidated Balance Sheet
(Dollars in millions)
March 31
2021
December 31
2020
March 31
2020
Assets
Cash and due from banks$33,560 $36,430 $30,052 
Interest-bearing deposits with the Federal Reserve, non-U.S. central banks and other banks292,541 344,033 220,338 
Cash and cash equivalents326,101 380,463 250,390 
Time deposits placed and other short-term investments7,859 6,546 12,283 
Federal funds sold and securities borrowed or purchased under agreements to resell259,147 304,058 301,969 
Trading account assets276,881 198,854 193,323 
Derivative assets45,898 47,179 57,654 
Debt securities:  
Carried at fair value280,912 246,601 221,104 
Held-to-maturity, at cost576,000 438,249 254,748 
Total debt securities856,912 684,850 475,852 
Loans and leases903,088 927,861 1,050,785 
Allowance for loan and lease losses(16,168)(18,802)(15,766)
Loans and leases, net of allowance886,920 909,059 1,035,019 
Premises and equipment, net10,803 11,000 10,792 
Goodwill68,951 68,951 68,951 
Loans held-for-sale7,895 9,243 7,862 
Customer and other receivables66,404 64,221 69,238 
Other assets156,221 135,203 136,621 
Total assets$2,969,992 $2,819,627 $2,619,954 
Liabilities
Deposits in U.S. offices:
Noninterest-bearing$703,822 $650,674 $484,342 
Interest-bearing1,079,551 1,038,341 1,008,922 
Deposits in non-U.S. offices:
Noninterest-bearing22,423 17,698 13,695 
Interest-bearing78,262 88,767 76,366 
Total deposits1,884,058 1,795,480 1,583,325 
Federal funds purchased and securities loaned or sold under agreements to repurchase199,443 170,323 170,043 
Trading account liabilities102,788 71,320 77,151 
Derivative liabilities42,325 45,526 54,658 
Short-term borrowings21,724 19,321 30,118 
Accrued expenses and other liabilities194,443 181,799 183,029 
Long-term debt251,211 262,934 256,712 
Total liabilities2,695,992 2,546,703 2,355,036 
Shareholders’ equity
Preferred stock, $0.01 par value; authorized – 100,000,000 shares; issued and outstanding – 3,923,686, 3,931,440 and 3,887,440 shares
24,319 24,510 23,427 
Common stock and additional paid-in capital, $0.01 par value; authorized – 12,800,000,000 shares; issued and outstanding – 8,589,731,470, 8,650,814,105 and 8,675,487,435 shares
83,071 85,982 85,745 
Retained earnings170,082 164,088 155,866 
Accumulated other comprehensive income (loss)(3,472)(1,656)(120)
Total shareholders’ equity274,000 272,924 264,918 
Total liabilities and shareholders’ equity$2,969,992 $2,819,627 $2,619,954 
Assets of consolidated variable interest entities included in total assets above (isolated to settle the liabilities of the variable interest entities)
Trading account assets$4,530 $5,225 $5,405 
Loans and leases19,346 23,636 37,009 
Allowance for loan and lease losses(1,261)(1,693)(1,472)
Loans and leases, net of allowance18,085 21,943 35,537 
All other assets1,387 1,387 536 
Total assets of consolidated variable interest entities$24,002 $28,555 $41,478 
Liabilities of consolidated variable interest entities included in total liabilities above
Short-term borrowings$338 $454 $1,147 
Long-term debt5,286 7,053 6,787 
All other liabilities11 16 39 
Total liabilities of consolidated variable interest entities$5,635 $7,523 $7,973 


Certain prior-period amounts have been reclassified to conform to current-period presentation.



Current-period information is preliminary and based on company data available at the time of the presentation.
5


Bank of America Corporation and Subsidiaries
Capital Management
(Dollars in millions)
March 31
2021
December 31
2020
March 31
2020
Risk-based capital metrics (1):
Standardized Approach
Common equity tier 1 capital$177,789 $176,660 $168,115 
Tier 1 capital201,226 200,096 191,532 
Total capital235,974 237,936 228,511 
Risk-weighted assets1,507,545 1,479,749 1,561,031 
Common equity tier 1 capital ratio11.8 %11.9 %10.8 %
Tier 1 capital ratio13.3 13.5 12.3 
Total capital ratio15.7 16.1 14.6 
Advanced Approaches
Common equity tier 1 capital$177,789 $176,660 $168,115 
Tier 1 capital201,226 200,096 191,532 
Total capital227,672 227,685 221,009 
Risk-weighted assets1,365,978 1,371,316 1,512,390 
Common equity tier 1 capital ratio13.0 %12.9 %11.1 %
Tier 1 capital ratio14.7 14.6 12.7 
Total capital ratio16.7 16.6 14.6 
Leverage-based metrics (1):
Adjusted average assets$2,805,023 $2,718,802 $2,421,943 
Tier 1 leverage ratio7.2 %7.4 %7.9 %
Supplementary leverage exposure$2,868,240 $2,785,747 $2,984,135 
Supplementary leverage ratio7.0 %7.2 %6.4 %
Tangible equity ratio (2)
7.0 7.4 7.7 
Tangible common equity ratio (2)
6.2 6.5 6.7 
(1)Regulatory capital ratios at March 31, 2021 are preliminary. We report regulatory capital ratios under both the Standardized and Advanced approaches. The approach that yields the lower ratio is used to assess capital adequacy. Supplementary leverage exposure at March 31, 2021 and December 31, 2020 excludes U.S. Treasury securities and deposits at Federal Reserve Banks.
(2)Tangible equity ratio equals period-end tangible shareholders’ equity divided by period-end tangible assets. Tangible common equity ratio equals period-end tangible common shareholders’ equity divided by period-end tangible assets. Tangible shareholders’ equity and tangible assets are non-GAAP financial measures. We believe the use of ratios that utilize tangible equity provides additional useful information because they present measures of those assets that can generate income. (See Exhibit A: Non-GAAP Reconciliations - Reconciliation to GAAP Financial Measures on page 31.)


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
6


Bank of America Corporation and Subsidiaries
Capital Composition under Basel 3
(Dollars in millions)
March 31
2021
December 31
2020
March 31
2020
Total common shareholders' equity$249,681 $248,414 $241,491 
CECL transitional amount (1)
3,544 4,213 3,299 
Goodwill, net of related deferred tax liabilities(68,565)(68,565)(68,570)
Deferred tax assets arising from net operating loss and tax credit carryforwards(5,904)(5,773)(5,337)
Intangibles, other than mortgage servicing rights, net of related deferred tax liabilities(1,604)(1,617)(1,236)
Defined benefit pension plan net assets(1,181)(1,164)(1,014)
Cumulative unrealized net (gain) loss related to changes in fair value of financial liabilities attributable to own creditworthiness, net-of-tax1,625 1,753 (370)
Other193 (601)(148)
Common equity tier 1 capital177,789 176,660 168,115 
Qualifying preferred stock, net of issuance cost23,440 23,437 23,426 
Other(3)(1)(9)
Tier 1 capital201,226 200,096 191,532 
Tier 2 capital instruments21,109 22,213 24,076 
Qualifying allowance for credit losses13,642 15,649 12,909 
Other(3)(22)(6)
Total capital under the Standardized approach235,974 237,936 228,511 
Adjustment in qualifying allowance for credit losses under the Advanced approaches (2)
(8,302)(10,251)(7,502)
Total capital under the Advanced approaches$227,672 $227,685 $221,009 
(1)Includes the impact of the Corporation's adoption of the current expected credit losses (CECL) accounting standard on January 1, 2020 and 25 percent of the increase in reserves since the initial adoption.
(2)Includes the impact of transition provisions related to the CECL accounting standard.



Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
7


Bank of America Corporation and Subsidiaries
Quarterly Average Balances and Interest Rates – Fully Taxable-equivalent Basis
(Dollars in millions)
 First Quarter 2021Fourth Quarter 2020First Quarter 2020
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Average
Balance
Interest
Income/
Expense (1)
Yield/
Rate
Earning assets
Interest-bearing deposits with the Federal Reserve, non-U.S. central banks and other banks
$278,098 $29 0.04 %$321,612 $48 0.06 %$130,282 $268 0.83 %
Time deposits placed and other short-term investments8,742 4 0.18 8,154 (2)(0.09)10,894 30 1.11 
Federal funds sold and securities borrowed or purchased under agreements to resell
249,985 (7)(0.01)264,048 — 278,794 819 1.18 
Trading account assets145,089 885 2.47 145,319 938 2.57 156,685 1,266 3.25 
Debt securities788,638 2,745 1.41 653,189 2,391 1.48 465,215 2,868 2.49 
Loans and leases (2)
   
Residential mortgage 219,005 1,529 2.80 228,069 1,660 2.91 239,994 1,987 3.31 
Home equity33,634 281 3.38 35,789 277 3.07 40,040 421 4.22 
Credit card74,165 1,947 10.65 78,210 2,069 10.53 94,471 2,464 10.49 
Direct/Indirect and other consumer91,430 559 2.48 90,424 583 2.57 90,954 746 3.30 
Total consumer418,234 4,316 4.17 432,492 4,589 4.23 465,459 5,618 4.85 
U.S. commercial322,010 2,051 2.58 327,650 2,111 2.56 330,420 2,910 3.54 
Non-U.S. commercial90,904 409 1.83 95,739 427 1.77 111,388 738 2.66 
Commercial real estate59,736 365 2.48 61,540 384 2.48 63,418 583 3.70 
Commercial lease financing16,839 132 3.15 17,377 132 3.03 19,598 161 3.29 
Total commercial489,489 2,957 2.45 502,306 3,054 2.42 524,824 4,392 3.36 
Total loans and leases 907,723 7,273 3.24 934,798 7,643 3.26 990,283 10,010 4.06 
Other earning assets103,650 577 2.26 89,033 553 2.47 87,876 981 4.49 
Total earning assets2,481,925 11,506 1.87 2,416,153 11,574 1.91 2,120,029 16,242 3.08 
Cash and due from banks33,925 35,524  27,997 
Other assets, less allowance for loan and lease losses
363,371 340,197   346,902 
Total assets$2,879,221 $2,791,874   $2,494,928 
Interest-bearing liabilities
U.S. interest-bearing deposits
Savings$67,588 $2 0.01 %$63,600 $0.01 %$50,600 $0.01 %
Demand and money market deposit accounts889,793 77 0.04 854,723 79 0.04 770,474 653 0.34 
Consumer CDs and IRAs38,207 26 0.28 41,049 47 0.45 53,363 151 1.14 
Negotiable CDs, public funds and other deposits
52,780 23 0.18 52,624 27 0.21 67,985 209 1.23 
Total U.S. interest-bearing deposits1,048,368 128 0.05 1,011,996 155 0.06 942,422 1,014 0.43 
Non-U.S. interest-bearing deposits   
Banks located in non-U.S. countries1,030  0.12 1,092 0.26 1,904 0.60 
Governments and official institutions199   214 — — 161 — 0.05 
Time, savings and other80,737 5 0.02 77,552 0.02 75,625 167 0.89 
Total non-U.S. interest-bearing deposits81,966 5 0.02 78,858 0.02 77,690 170 0.88 
Total interest-bearing deposits1,130,334 133 0.05 1,090,854 159 0.06 1,020,112 1,184 0.47 
Federal funds purchased, securities loaned or sold under agreements to repurchase, short-term borrowings and other interest-bearing liabilities
293,236 (79)(0.11)287,459 (37)(0.05)304,503 1,120 1.48 
Trading account liabilities42,923 246 2.32 37,061 210 2.24 48,142 329 2.75 
Long-term debt220,836 898 1.65 225,423 876 1.54 210,816 1,335 2.54 
Total interest-bearing liabilities1,687,329 1,198 0.29 1,640,797 1,208 0.29 1,583,573 3,968 1.01 
Noninterest-bearing sources   
Noninterest-bearing deposits675,413 646,285   419,224 
Other liabilities (3)
242,432 233,772   227,597 
Shareholders’ equity274,047 271,020   264,534 
Total liabilities and shareholders’ equity$2,879,221 $2,791,874   $2,494,928 
Net interest spread1.58 %  1.62 %2.07 %
Impact of noninterest-bearing sources0.10   0.09 0.26 
Net interest income/yield on earning assets (4)
$10,308 1.68 % $10,366 1.71 %$12,274 2.33 %
(1)Includes the impact of interest rate risk management contracts.
(2)Nonperforming loans are included in the respective average loan balances. Income on these nonperforming loans is generally recognized on a cost recovery basis.
(3)Includes $31.3 billion, $31.8 billion and $35.7 billion of structured notes and liabilities for the first quarter of 2021 and the fourth and first quarters of 2020, respectively.
(4)Net interest income includes FTE adjustments of $111 million, $113 million and $144 million for the first quarter of 2021 and the fourth and first quarters of 2020, respectively.


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
8


Bank of America Corporation and Subsidiaries
Debt Securities
(Dollars in millions)
 March 31, 2021
 Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
Available-for-sale debt securities
Mortgage-backed securities:
Agency$52,395 $2,169 $(30)$54,534 
Agency-collateralized mortgage obligations4,618 132 (17)4,733 
Commercial16,013 840 (53)16,800 
Non-agency residential871 30 (43)858 
Total mortgage-backed securities73,897 3,171 (143)76,925 
U.S. Treasury and agency securities158,352 2,161 (492)160,021 
Non-U.S. securities14,767 7 (6)14,768 
Other taxable securities, substantially all asset-backed securities2,519 43 (4)2,558 
Total taxable securities249,535 5,382 (645)254,272 
Tax-exempt securities16,023 328 (10)16,341 
Total available-for-sale debt securities265,558 5,710 (655)270,613 
Other debt securities carried at fair value (1)
10,322 143 (166)10,299 
Total debt securities carried at fair value275,880 5,853 (821)280,912 
Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities576,031 6,895 (13,668)569,258 
Total debt securities$851,911 $12,748 $(14,489)$850,170 
 December 31, 2020
Available-for-sale debt securities
Mortgage-backed securities:   
Agency$59,518 $2,370 $(39)$61,849 
Agency-collateralized mortgage obligations5,112 161 (13)5,260 
Commercial15,470 1,025 (4)16,491 
Non-agency residential899 127 (17)1,009 
Total mortgage-backed securities80,999 3,683 (73)84,609 
U.S. Treasury and agency securities114,157 2,236 (13)116,380 
Non-U.S. securities14,009 15 (7)14,017 
Other taxable securities, substantially all asset-backed securities2,656 61 (6)2,711 
Total taxable securities211,821 5,995 (99)217,717 
Tax-exempt securities16,417 389 (32)16,774 
Total available-for-sale debt securities228,238 6,384 (131)234,491 
Other debt securities carried at fair value (1)
11,720 429 (39)12,110 
Total debt securities carried at fair value239,958 6,813 (170)246,601 
Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities438,279 10,095 (194)448,180 
Total debt securities$678,237 $16,908 $(364)$694,781 
(1)    Primarily includes non-U.S. securities used to satisfy certain international regulatory requirements.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
9


Bank of America Corporation and Subsidiaries
Supplemental Financial Data
(Dollars in millions)
First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
FTE basis data (1)
Net interest income$10,308 $10,366 $10,243 $10,976 $12,274 
Total revenue, net of interest expense 22,933 20,212 20,450 22,454 22,911 
Net interest yield1.68 %1.71 %1.72 %1.87 %2.33 %
Efficiency ratio 67.65 68.90 70.42 59.72 58.82 
(1)FTE basis is a non-GAAP financial measure. FTE basis is a performance measure used by management in operating the business that management believes provides investors with a more accurate picture of the interest margin for comparative purposes. The Corporation believes that this presentation allows for comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. Net interest income includes FTE adjustments of $111 million, $113 million, $114 million, $128 million and $144 million for the first quarter of 2021 and the fourth, third, second and first quarters of 2020, respectively.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
10


Bank of America Corporation and Subsidiaries
Quarterly Results by Business Segment and All Other
(Dollars in millions)
 First Quarter 2021
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$10,308 $5,920 $1,331 $1,980 $990 $87 
Noninterest income
Fees and commissions:
Card income1,435 1,189 19 150 76 1 
Service charges1,792 831 18 847 94 2 
Investment and brokerage services4,063 77 3,391 41 560 (6)
Investment banking fees2,246  135 1,172 981 (42)
Total fees and commissions9,536 2,097 3,563 2,210 1,711 (45)
Market making and similar activities3,529  11 31 3,470 17 
Other income (loss)
(441)52 66 412 27 (998)
Total noninterest income (loss)12,624 2,149 3,640 2,653 5,208 (1,026)
Total revenue, net of interest expense 22,932 8,069 4,971 4,633 6,198 (939)
Provision for credit losses(1,860)(617)(65)(1,126)(5)(47)
Noninterest expense15,515 5,131 3,869 2,781 3,427 307 
Income (loss) before income taxes9,277 3,555 1,167 2,978 2,776 (1,199)
Income tax expense (benefit)1,227 871 286 804 722 (1,456)
Net income $8,050 $2,684 $881 $2,174 $2,054 $257 
Average
Total loans and leases$907,723 $290,891 $188,495 $330,107 $77,415 $20,815 
Total assets (1)
2,879,221 999,769 372,594 576,145 723,264 207,449 
Total deposits1,805,747 924,137 326,370 487,034 53,852 14,354 
Quarter end
Total loans and leases$903,088 $282,935 $190,060 $325,996 $84,247 $19,850 
Total assets (1)
2,969,992 1,047,413 378,655 594,235 745,681 204,008 
Total deposits1,884,058 971,709 333,254 505,132 61,450 12,513 
 Fourth Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$10,366 $5,955 $1,282 $2,010 $1,088 $31 
Noninterest income
Fees and commissions:
Card income1,567 1,289 22 166 89 
Service charges1,859 879 18 859 97 
Investment and brokerage services3,771 68 3,189 29 487 (2)
Investment banking fees1,864 — 99 1,098 712 (45)
Total fees and commissions9,061 2,236 3,328 2,152 1,385 (40)
Market making and similar activities1,372 — 11 15 1,413 (67)
Other income (loss)(587)51 56 602 21 (1,317)
Total noninterest income (loss)9,846 2,287 3,395 2,769 2,819 (1,424)
Total revenue, net of interest expense20,212 8,242 4,677 4,779 3,907 (1,393)
Provision for credit losses53 48 18 (25)
Noninterest expense13,927 4,809 3,571 2,432 2,821 294 
Income (loss) before income taxes6,232 3,429 1,098 2,299 1,068 (1,662)
Income tax expense (benefit)762 840 269 621 278 (1,246)
Net income (loss)$5,470 $2,589 $829 $1,678 $790 $(416)
Average
Total loans and leases$934,798 $305,146 $187,167 $346,323 $74,133 $22,029 
Total assets (1)
2,791,874 960,376 348,693 566,845 683,146 232,814 
Total deposits1,737,139 885,210 305,870 478,269 54,539 13,251 
Quarter end
Total loans and leases$927,861 $299,934 $188,562 $339,649 $78,415 $21,301 
Total assets (1)
2,819,627 988,580 369,738 580,561 616,609 264,139 
Total deposits1,795,480 912,652 322,157 493,748 53,925 12,998 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
11


Bank of America Corporation and Subsidiaries
Quarterly Results by Business Segment and All Other (continued)
(Dollars in millions)
 First Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal BankingGlobal MarketsAll
Other
Net interest income$12,274 $6,862 $1,571 $2,612 $1,153 $76 
Noninterest income
Fees and commissions:
Card income1,272 1,110 17 123 21 
Service charges1,903 995 17 796 87 
Investment and brokerage services3,758 70 3,122 567 (8)
Investment banking fees1,388 — 115 761 602 (90)
Total fees and commissions8,321 2,175 3,271 1,687 1,277 (89)
Market making and similar activities2,807 21 87 2,973 (275)
Other income (loss)(491)91 73 214 (177)(692)
Total noninterest income (loss)10,637 2,267 3,365 1,988 4,073 (1,056)
Total revenue, net of interest expense22,911 9,129 4,936 4,600 5,226 (980)
Provision for credit losses4,761 2,258 189 2,093 107 114 
Noninterest expense13,475 4,496 3,606 2,318 2,815 240 
Income (loss) before income taxes4,675 2,375 1,141 189 2,304 (1,334)
Income tax expense (benefit)665 582 280 51 599 (847)
Net income (loss)$4,010 $1,793 $861 $138 $1,705 $(487)
Average
Total loans and leases$990,283 $316,946 $178,639 $386,483 $71,660 $36,555 
Total assets (1)
2,494,928 811,277 303,173 465,926 713,051 201,501 
Total deposits1,439,336 736,669 263,411 382,373 33,323 23,560 
Quarter end
Total loans and leases$1,050,785 $317,535 $181,492 $437,122 $78,591 $36,045 
Total assets (1)
2,619,954 837,522 323,867 562,529 654,939 241,097 
Total deposits1,583,325 762,387 282,395 477,108 38,536 22,899 
(1)Total assets include asset allocations to match liabilities (i.e., deposits).


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
12


Bank of America Corporation and Subsidiaries
Consumer Banking Segment Results
(Dollars in millions)
First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Net interest income$5,920 $5,955 $5,890 $5,991 $6,862 
Noninterest income:
Card income1,189 1,289 1,220 1,053 1,110 
Service charges831 879 837 706 995 
All other income129 119 92 102 162 
Total noninterest income2,149 2,287 2,149 1,861 2,267 
Total revenue, net of interest expense8,069 8,242 8,039 7,852 9,129 
Provision for credit losses(617)479 3,024 2,258 
Noninterest expense5,131 4,809 4,842 4,735 4,496 
Income before income taxes3,555 3,429 2,718 93 2,375 
Income tax expense871 840 666 23 582 
Net income$2,684 $2,589 $2,052 $70 $1,793 
Net interest yield2.51 %2.58 %2.61 %2.85 %3.57 %
Return on average allocated capital (1)
28 27 21 19 
Efficiency ratio63.59 58.34 60.24 60.31 49.24 
Balance Sheet
Average
Total loans and leases$290,891 $305,146 $318,751 $321,558 $316,946 
Total earning assets (2)
957,112 918,086 896,867 845,236 773,635 
Total assets (2)
999,769 960,376 936,112 885,568 811,277 
Total deposits924,137 885,210 860,999 810,700 736,669 
Allocated capital (1)
38,500 38,500 38,500 38,500 38,500 
Period end
Total loans and leases$282,935 $299,934 $312,447 $325,105 $317,535 
Total earning assets (2)
1,004,896 945,343 906,994 890,244 800,144 
Total assets (2)
1,047,413 988,580 947,513 929,193 837,522 
Total deposits971,709 912,652 872,022 854,017 762,387 
(1)    Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)    Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
13


Bank of America Corporation and Subsidiaries
Consumer Banking Key Indicators
(Dollars in millions)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Average deposit balances
Checking$515,430 $492,332 $479,963 $446,445 $394,678 
Savings65,863 62,070 59,817 55,607 49,358 
MMS303,719 289,682 277,896 263,703 247,018 
CDs and IRAs35,488 37,674 40,163 42,256 42,743 
Other3,637 3,452 3,160 2,689 2,872 
Total average deposit balances$924,137 $885,210 $860,999 $810,700 $736,669 
Deposit spreads (excludes noninterest costs)
Checking1.99 %2.02 %2.07 %2.14 %2.22 %
Savings2.28 2.31 2.35 2.39 2.45 
MMS1.32 1.52 1.59 1.68 2.19 
CDs and IRAs0.48 0.58 0.72 0.93 1.28 
Other0.31 0.34 0.60 1.28 1.88 
Total deposit spreads1.73 1.81 1.87 1.94 2.17 
Consumer investment assets$324,479 $306,104 $266,733 $246,146 $212,227 
Active digital banking users (units in thousands) (1)
40,286 39,315 39,267 39,294 39,075 
Active mobile banking users (units in thousands)31,487 30,783 30,601 30,307 29,820 
Financial centers4,324 4,312 4,309 4,298 4,297 
ATMs16,905 16,904 16,962 16,862 16,855 
Total credit card (2)
Loans
Average credit card outstandings$74,165 $78,210 $81,309 $86,191 $94,471 
Ending credit card outstandings72,786 78,708 79,834 84,244 91,890 
Credit quality
Net charge-offs$634 $405 $509 $665 $770 
3.47 %2.06 %2.49 %3.10 %3.28 %
30+ delinquency$1,317 $1,689 $1,270 $1,420 $1,900 
1.81 %2.15 %1.59 %1.69 %2.07 %
90+ delinquency$755 $903 $545 $782 $991 
1.04 %1.15 %0.68 %0.93 %1.08 %
Other total credit card indicators (2)
Gross interest yield10.52 %10.49 %10.16 %9.95 %10.49 %
Risk-adjusted margin9.29 10.84 9.66 8.49 7.94 
New accounts (in thousands)674 514 487 449 1,055 
Purchase volumes$64,591 $69,466 $64,060 $53,694 $64,379 
Debit card data
Purchase volumes$107,907 $104,280 $102,004 $89,631 $88,588 
Loan production (3)
Consumer Banking:
First mortgage$9,182 $7,969 $7,298 $15,049 $12,881 
Home equity410 375 738 3,176 2,641 
Total (4):
First mortgage$15,233 $13,664 $13,360 $23,124 $18,938 
Home equity503 469 984 3,683 3,024 
(1)    Digital active users represents mobile and/or online 90 day active users.
(2)    In addition to the credit card portfolio in Consumer Banking, the remaining credit card portfolio is in GWIM.
(3)    Loan production amounts represent the unpaid principal balance of loans and, in the case of home equity, the principal amount of the total line of credit.
(4)    In addition to loan production in Consumer Banking, there is also first mortgage and home equity loan production in GWIM.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
14


Bank of America Corporation and Subsidiaries
Consumer Banking Quarterly Results
(Dollars in millions)
First Quarter 2021Fourth Quarter 2020
Total Consumer BankingDepositsConsumer
Lending
Total Consumer BankingDepositsConsumer
Lending
Net interest income$5,920 $3,278 $2,642 $5,955 $3,247 $2,708 
Noninterest income:
Card income1,189 (5)1,194 1,289 (5)1,294 
Service charges831 830 1 879 879 — 
All other income 129 73 56 119 67 52 
Total noninterest income2,149 898 1,251 2,287 941 1,346 
Total revenue, net of interest expense8,069 4,176 3,893 8,242 4,188 4,054 
Provision for credit losses(617)74 (691)51 (47)
Noninterest expense5,131 3,209 1,922 4,809 2,977 1,832 
Income before income taxes3,555 893 2,662 3,429 1,160 2,269 
Income tax expense871 219 652 840 284 556 
Net income $2,684 $674 $2,010 $2,589 $876 $1,713 
Net interest yield2.51 %1.46 %3.74 %2.58 %1.48 %3.58 %
Return on average allocated capital (1)
28 23 31 27 29 26 
Efficiency ratio63.59 76.87 49.34 58.34 71.08 45.19 
Balance Sheet
Average
Total loans and leases$290,891 $4,607 $286,284 $305,146 $4,786 $300,360 
Total earning assets (2)
957,112 912,135 286,720 918,086 871,583 300,694 
Total assets (2)
999,769 950,803 290,709 960,376 910,735 303,832 
Total deposits924,137 917,319 6,818 885,210 877,656 7,554 
Allocated capital (1)
38,500 12,000 26,500 38,500 12,000 26,500 
Period end
Total loans and leases$282,935 $4,490 $278,445 $299,934 $4,673 $295,261 
Total earning assets (2)
1,004,896 960,132 278,984 945,343 899,951 295,627 
Total assets (2)
1,047,413 997,601 284,032 988,580 939,629 299,185 
Total deposits971,709 964,406 7,303 912,652 906,092 6,560 
First Quarter 2020
Total Consumer BankingDepositsConsumer
Lending
Net interest income$6,862 $3,948 $2,914 
Noninterest income:
Card income1,110 (8)1,118 
Service charges995 995 — 
All other income162 97 65 
Total noninterest income2,267 1,084 1,183 
Total revenue, net of interest expense9,129 5,032 4,097 
Provision for credit losses2,258 115 2,143 
Noninterest expense4,496 2,725 1,771 
Income before income taxes2,375 2,192 183 
Income tax expense582 537 45 
Net income$1,793 $1,655 $138 
Net interest yield3.57 %2.17 %3.76 %
Return on average allocated capital (1)
19 55 
Efficiency ratio49.24 54.14 43.23 
Balance Sheet
Average
Total loans and leases$316,946 $5,435 $311,511 
Total earning assets (2)
773,635 731,928 312,127 
Total assets (2)
811,277 764,117 317,580 
Total deposits736,669 731,277 5,392 
Allocated capital (1)
38,500 12,000 26,500 
Period end
Total loans and leases$317,535 $5,466 $312,069 
Total earning assets (2)
800,144 756,869 312,739 
Total assets (2)
837,522 789,846 317,141 
Total deposits762,387 756,873 5,514 
(1)    Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)    For presentation purposes, in segments or businesses where the total of liabilities and equity exceeds assets, the Corporation allocates assets from All Other to match the segments’ and businesses’ liabilities and allocated shareholders’ equity. As a result, total earning assets and total assets of the businesses may not equal total Consumer Banking.
Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
15




Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management Segment Results
(Dollars in millions)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Net interest income $1,331 $1,282 $1,237 $1,378 $1,571 
Noninterest income:
Investment and brokerage services3,391 3,189 3,105 2,854 3,122 
All other income249 206 204 193 243 
Total noninterest income3,640 3,395 3,309 3,047 3,365 
Total revenue, net of interest expense 4,971 4,677 4,546 4,425 4,936 
Provision for credit losses(65)24 136 189 
Noninterest expense3,869 3,571 3,540 3,469 3,606 
Income before income taxes 1,167 1,098 982 820 1,141 
Income tax expense 286 269 241 201 280 
Net income$881 $829 $741 $619 $861 
Net interest yield 1.50 %1.52 %1.53 %1.76 %2.17 %
Return on average allocated capital (1)
22 22 20 17 23 
Efficiency ratio77.85 76.35 77.86 78.40 73.06 
Balance Sheet
Average
Total loans and leases$188,495 $187,167 $185,587 $182,150 $178,639 
Total earning assets (2)
360,099 336,165 321,410 315,258 290,919 
Total assets (2)
372,594 348,693 333,794 327,594 303,173 
Total deposits326,370 305,870 291,845 287,109 263,411 
Allocated capital (1)
16,500 15,000 15,000 15,000 15,000 
Period end
Total loans and leases$190,060 $188,562 $187,211 $184,293 $181,492 
Total earning assets (2)
365,854 356,874 324,890 321,846 311,124 
Total assets (2)
378,655 369,738 337,577 334,191 323,867 
Total deposits333,254 322,157 295,893 291,740 282,395 
(1)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
16


Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management Key Indicators
(Dollars in millions, except as noted)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Revenue by Business
Merrill Lynch Global Wealth Management$4,185 $3,846 $3,748 $3,625 $4,073 
Bank of America Private Bank786 831 798 800 863 
Total revenue, net of interest expense $4,971 $4,677 $4,546 $4,425 $4,936 
Client Balances by Business, at period end
Merrill Lynch Global Wealth Management$2,922,770 $2,808,340 $2,570,252 $2,449,305 $2,215,531 
Bank of America Private Bank557,569 541,464 496,369 478,521 443,080 
Total client balances$3,480,339 $3,349,804 $3,066,621 $2,927,826 $2,658,611 
Client Balances by Type, at period end
Assets under management (1)
$1,467,487 $1,408,465 $1,286,145 $1,219,748 $1,092,482 
Brokerage and other assets1,535,424 1,479,614 1,344,538 1,282,044 1,155,461 
Deposits333,254 322,157 295,893 291,740 282,395 
Loans and leases (2)
192,725 191,124 189,952 187,004 184,011 
Less: Managed deposits in assets under management(48,551)(51,556)(49,907)(52,710)(55,738)
Total client balances$3,480,339 $3,349,804 $3,066,621 $2,927,826 $2,658,611 
Assets Under Management Rollforward
Assets under management, beginning balance$1,408,465 $1,286,145 $1,219,748 $1,092,482 $1,275,555 
Net client flows18,208 7,603 1,385 3,573 7,035 
Market valuation/other40,814 114,717 65,012 123,693 (190,108)
Total assets under management, ending balance$1,467,487 $1,408,465 $1,286,145 $1,219,748 $1,092,482 
Advisors, at period end
Total wealth advisors (3)
19,808 20,103 20,487 20,622 20,393 
(1)Defined as managed assets under advisory and/or discretion of GWIM.
(2)Includes margin receivables which are classified in customer and other receivables on the Consolidated Balance Sheet.
(3)Includes advisors across all wealth management businesses in GWIM and Consumer Banking.



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
17


Bank of America Corporation and Subsidiaries
Global Banking Segment Results
(Dollars in millions)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Net interest income $1,980 $2,010 $2,028 $2,363 $2,612 
Noninterest income:
Service charges847 859 846 738 796 
Investment banking fees1,172 1,098 970 1,181 761 
All other income634 812 673 809 431 
Total noninterest income2,653 2,769 2,489 2,728 1,988 
Total revenue, net of interest expense 4,633 4,779 4,517 5,091 4,600 
Provision for credit losses(1,126)48 883 1,873 2,093 
Noninterest expense2,781 2,432 2,364 2,222 2,318 
Income before income taxes 2,978 2,299 1,270 996 189 
Income tax expense 804 621 343 269 51 
Net income$2,174 $1,678 $927 $727 $138 
Net interest yield 1.56 %1.57 %1.61 %1.82 %2.57 %
Return on average allocated capital (1)
21 16 
Efficiency ratio 60.03 50.88 52.34 43.65 50.40 
Balance Sheet
Average
Total loans and leases$330,107 $346,323 $373,118 $423,625 $386,483 
Total earning assets (2)
515,880 509,759 501,572 521,930 409,052 
Total assets (2)
576,145 566,845 557,889 578,106 465,926 
Total deposits487,034 478,269 471,288 493,918 382,373 
Allocated capital (1)
42,500 42,500 42,500 42,500 42,500 
Period end
Total loans and leases$325,996 $339,649 $356,919 $390,108 $437,122 
Total earning assets (2)
533,852 522,650 496,825 531,649 505,451 
Total assets (2)
594,235 580,561 553,776 586,078 562,529 
Total deposits505,132 493,748 465,399 500,918 477,108 
(1)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.
(2)Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
18


Bank of America Corporation and Subsidiaries
Global Banking Key Indicators
(Dollars in millions)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Investment Banking fees (1)
Advisory (2)
$357 $510 $356 $345 $247 
Debt issuance423 308 320 503 424 
Equity issuance392 280 294 333 90 
Total Investment Banking fees (3)
$1,172 $1,098 $970 $1,181 $761 
Business Lending
Corporate$654 $894 $791 $916 $951 
Commercial898 928 953 881 981 
Business Banking55 54 59 66 82 
Total Business Lending revenue$1,607 $1,876 $1,803 $1,863 $2,014 
Global Transaction Services
Corporate$690 $672 $658 $785 $871 
Commercial744 737 745 809 878 
Business Banking211 211 209 217 256 
Total Global Transaction Services revenue$1,645 $1,620 $1,612 $1,811 $2,005 
Average deposit balances
Interest-bearing$164,633 $169,637 $190,417 $242,408 $206,851 
Noninterest-bearing322,401 308,632 280,871 251,510 175,522 
Total average deposits$487,034 $478,269 $471,288 $493,918 $382,373 
Loan spread1.60 %1.58 %1.52 %1.37 %1.40 %
Provision for credit losses$(1,126)$48 $883 $1,873 $2,093 
Credit quality (4, 5)
Reservable criticized utilized exposure$29,954 $34,001 $30,803 $22,900 $15,187 
8.66 %9.45 %8.18 %5.62 %3.34 %
Nonperforming loans, leases and foreclosed properties$1,812 $1,979 $1,935 $2,035 $1,700 
0.56 %0.59 %0.55 %0.53 %0.39 %
Average loans and leases by product
U.S. commercial$192,628 $200,670 $218,063 $252,649 $220,967 
Non-U.S. commercial70,573 76,634 83,950 96,742 92,526 
Commercial real estate49,685 51,254 52,607 54,938 53,009 
Commercial lease financing17,221 17,765 18,498 19,293 19,980 
Other — — 
Total average loans and leases$330,107 $346,323 $373,118 $423,625 $386,483 
Total Corporation Investment Banking fees
Advisory (2)
$400 $549 $397 $406 $269 
Debt issuance988 718 740 1,058 927 
Equity issuance900 641 664 740 283 
Total investment banking fees including self-led deals
2,288 1,908 1,801 2,204 1,479 
Self-led deals(42)(44)(32)(45)(91)
Total Investment Banking fees$2,246 $1,864 $1,769 $2,159 $1,388 
(1)Investment banking fees represent total investment banking fees for Global Banking inclusive of self-led deals and fees included within Business Lending.
(2)Advisory includes fees on debt and equity advisory and mergers and acquisitions.
(3)Investment banking fees represent only the fee component in Global Banking and do not include certain other items shared with the Investment Banking Group under internal revenue sharing agreements.
(4)Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure is on an end-of-period basis and is also shown as a percentage of total commercial reservable utilized exposure, including loans and leases, standby letters of credit, financial guarantees, commercial letters of credit and bankers’ acceptances.
(5)Nonperforming loans, leases and foreclosed properties are on an end-of-period basis. The nonperforming ratio is nonperforming assets divided by loans, leases and foreclosed properties.

Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
19




Bank of America Corporation and Subsidiaries
Global Markets Segment Results
(Dollars in millions)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Net interest income$990 $1,088 $1,108 $1,297 $1,153 
Noninterest income:
Investment and brokerage services560 487 439 480 567 
Investment banking fees981 712 738 939 602 
Market making and similar activities3,470 1,413 1,725 2,360 2,973 
All other income197 207 273 274 (69)
Total noninterest income5,208 2,819 3,175 4,053 4,073 
Total revenue, net of interest expense (1)
6,198 3,907 4,283 5,350 5,226 
Provision for credit losses(5)18 21 105 107 
Noninterest expense3,427 2,821 3,103 2,684 2,815 
Income before income taxes2,776 1,068 1,159 2,561 2,304 
Income tax expense722 278 301 666 599 
Net income$2,054 $790 $858 $1,895 $1,705 
Return on average allocated capital (2)
22 %%%21 %19 %
Efficiency ratio55.30 72.20 72.44 50.17 53.85 
Balance Sheet
Average
Total trading-related assets$501,789 $476,607 $485,314 $466,990 $503,119 
Total loans and leases77,415 74,133 72,319 74,131 71,660 
Total earning assets495,324 472,410 476,182 478,648 501,616 
Total assets723,264 683,146 680,983 663,072 713,051 
Total deposits53,852 54,539 56,475 45,083 33,323 
Allocated capital (2)
38,000 36,000 36,000 36,000 36,000 
Period end
Total trading-related assets$524,188 $421,698 $477,552 $468,309 $439,684 
Total loans and leases84,247 78,415 75,475 74,342 78,591 
Total earning assets496,103 447,350 461,855 462,184 465,632 
Total assets 745,681 616,609 676,242 652,068 654,939 
Total deposits61,450 53,925 56,727 52,842 38,536 
Trading-related assets (average)
Trading account securities$265,181 $248,785 $251,735 $216,157 $257,254 
Reverse repurchases99,886 97,932 100,395 104,883 115,698 
Securities borrowed89,253 82,331 86,508 96,448 83,271 
Derivative assets47,469 47,559 46,676 49,502 46,896 
Total trading-related assets$501,789 $476,607 $485,314 $466,990 $503,119 
(1)Substantially all of Global Markets total revenue is sales and trading revenue and investment banking fees, with a small portion related to certain revenue sharing agreements with other business segments. For additional sales and trading revenue information, see page 21.
(2)Return on average allocated capital is calculated as net income, adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Other companies may define or calculate these measures differently.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
20


Bank of America Corporation and Subsidiaries
Global Markets Key Indicators
(Dollars in millions)
First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Sales and trading revenue (1)
Fixed-income, currencies and commodities$3,242 $1,690 $2,019 $2,941 $2,945 
Equities1,836 1,317 1,205 1,210 1,690 
Total sales and trading revenue$5,078 $3,007 $3,224 $4,151 $4,635 
Sales and trading revenue, excluding net debit valuation adjustment (2)
Fixed-income, currencies and commodities$3,251 $1,742 $2,126 $3,186 $2,671 
Equities1,829 1,321 1,214 1,226 1,664 
Total sales and trading revenue, excluding net debit valuation adjustment
$5,080 $3,063 $3,340 $4,412 $4,335 
Sales and trading revenue breakdown
Net interest income$899 $999 $960 $1,158 $1,024 
Commissions548 476 429 470 557 
Trading3,470 1,412 1,725 2,360 2,973 
Other161 120 110 163 81 
Total sales and trading revenue$5,078 $3,007 $3,224 $4,151 $4,635 
(1)    Includes Global Banking sales and trading revenue of $104 million, $101 million, $85 million, $65 million and $227 million for the first quarter of 2021 and the fourth, third, second and first quarters of 2020, respectively.
(2)    For this presentation, sales and trading revenue excludes net debit valuation adjustment (DVA) gains (losses) which include net DVA on derivatives, as well as amortization of own credit portion of purchase discount and realized DVA on structured liabilities. Sales and trading revenue excluding net DVA gains (losses) represents a non-GAAP financial measure. We believe the use of this non-GAAP financial measure provides additional useful information to assess the underlying performance of these businesses and to allow better comparison of period-to-period operating performance.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
21


Bank of America Corporation and Subsidiaries
All Other Results (1)
(Dollars in millions)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
 
Net interest income$87 $31 $(20)$(53)$76 
Noninterest income (loss)(1,026)(1,424)(915)(211)(1,056)
Total revenue, net of interest expense(939)(1,393)(935)(264)(980)
Provision for credit losses(47)(25)(18)(21)114 
Noninterest expense307 294 552 300 240 
Loss before income taxes(1,199)(1,662)(1,469)(543)(1,334)
Income tax expense (benefit)(1,456)(1,246)(1,772)(765)(847)
Net income (loss)$257 $(416)$303 $222 $(487)
Balance Sheet
Average
Total loans and leases$20,815 $22,029 $24,243 $29,923 $36,555 
Total assets (2)
207,449 232,814 230,906 249,846 201,501 
Total deposits14,354 13,251 14,881 21,387 23,560 
Period end
Total loans and leases$19,850 $21,301 $23,120 $25,096 $36,045 
Total assets (3)
204,008 264,139 223,344 240,158 241,097 
Total deposits12,513 12,998 12,839 19,149 22,899 
(1)All Other primarily consists of asset and liability management (ALM) activities, liquidating businesses and certain expenses not otherwise allocated to a business segment. ALM activities encompass interest rate and foreign currency risk management activities for which substantially all of the results are allocated to our business segments.
(2)Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity of $1.0 trillion, $908.7 billion, $828.3 billion, $740.7 billion and $572.2 billion for the first quarter of 2021 and the fourth, third, second and first quarters of 2020, respectively.
(3)Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) and allocated shareholders’ equity of $1.1 trillion, $977.7 billion, $857.8 billion, $829.1 billion and $665.8 billion at March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020, respectively.


Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
22


Bank of America Corporation and Subsidiaries
Outstanding Loans and Leases
(Dollars in millions)
March 31
2021
December 31
2020
March 31
2020
Consumer
Residential mortgage$214,779 $223,555 $243,545 
Home equity32,078 34,311 39,567 
Credit card72,786 78,708 91,890 
Direct/Indirect consumer (1) 
91,737 91,363 90,246 
Other consumer (2) 
132 124 150 
Total consumer loans excluding loans accounted for under the fair value option411,512 428,061 465,398 
Consumer loans accounted for under the fair value option (3) 
693 735 556 
Total consumer412,205 428,796 465,954 
Commercial
U.S. commercial283,229 288,728 358,504 
Non-U.S. commercial91,335 90,460 116,612 
Commercial real estate (4) 
58,764 60,364 66,654 
Commercial lease financing16,359 17,098 19,180 
449,687 456,650 560,950 
U.S. small business commercial (5)
34,886 36,469 15,421 
Total commercial loans excluding loans accounted for under the fair value option484,573 493,119 576,371 
Commercial loans accounted for under the fair value option (3) 
6,310 5,946 8,460 
Total commercial490,883 499,065 584,831 
Total loans and leases $903,088 $927,861 $1,050,785 
(1)Includes primarily auto and specialty lending loans and leases of $45.4 billion, $46.4 billion and $50.0 billion, U.S. securities-based lending loans of $42.4 billion, $41.1 billion and $36.4 billion and non-U.S. consumer loans of $3.1 billion, $3.0 billion and $3.0 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(2)Substantially all of other consumer is consumer overdrafts.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $275 million, $298 million and $231 million and home equity loans of $418 million, $437 million and $325 million at March 31, 2021, December 31, 2020 and March 31, 2020, respectively. Commercial loans accounted for under the fair value option include U.S. commercial loans of $4.2 billion, $2.9 billion and $5.1 billion and non-U.S. commercial loans of $2.1 billion, $3.0 billion and $3.4 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(4)Includes U.S. commercial real estate loans of $55.8 billion, $57.2 billion and $62.9 billion and non-U.S. commercial real estate loans of $3.0 billion, $3.2 billion and $3.8 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(5)Includes card-related products.


Certain prior-period amounts have been reclassified to conform to current-period presentation.

Current-period information is preliminary and based on company data available at the time of the presentation.
23


Bank of America Corporation and Subsidiaries
Quarterly Average Loans and Leases by Business Segment and All Other
(Dollars in millions)
 First Quarter 2021
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$219,005 $113,729 $88,532 $ $ $16,744 
Home equity33,634 26,490 2,812  284 4,048 
Credit card74,165 71,805 2,360    
Direct/Indirect and other consumer91,430 46,320 45,107   3 
Total consumer418,234 258,344 138,811  284 20,795 
Commercial
U.S. commercial322,010 32,535 44,436 192,628 52,016 395 
Non-U.S. commercial90,904  932 70,573 19,369 30 
Commercial real estate59,736 12 4,316 49,685 5,717 6 
Commercial lease financing16,839   17,221 29 (411)
Total commercial489,489 32,547 49,684 330,107 77,131 20 
Total loans and leases$907,723 $290,891 $188,495 $330,107 $77,415 $20,815 
 Fourth Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$228,069 $120,548 $89,278 $— $— $18,243 
Home equity35,789 28,300 2,977 — 293 4,219 
Credit card78,210 75,748 2,463 — — (1)
Direct/Indirect and other consumer90,424 47,094 43,327 — — 
Total consumer432,492 271,690 138,045 — 293 22,464 
Commercial
U.S. commercial327,650 33,443 43,832 200,670 49,760 (55)
Non-U.S. commercial95,739 — 933 76,634 18,143 29 
Commercial real estate61,540 13 4,357 51,254 5,909 
Commercial lease financing17,377 — — 17,765 28 (416)
Total commercial502,306 33,456 49,122 346,323 73,840 (435)
Total loans and leases $934,798 $305,146 $187,167 $346,323 $74,133 $22,029 
 First Quarter 2020
 Total
Corporation
Consumer BankingGWIMGlobal
Banking
Global
Markets
All 
Other
Consumer
Residential mortgage$239,994 $121,718 $86,375 $$— $31,900 
Home equity40,040 31,712 3,129 — 308 4,891 
Credit card94,471 91,709 2,762 — — — 
Direct/Indirect and other consumer90,954 50,752 40,198 — — 
Total consumer465,459 295,891 132,464 308 36,795 
Commercial
U.S. commercial330,420 21,040 41,085 220,967 47,176 152 
Non-U.S. commercial111,388 — 800 92,526 18,038 24 
Commercial real estate63,418 15 4,288 53,009 6,097 
Commercial lease financing19,598 — 19,980 41 (425)
Total commercial524,824 21,055 46,175 386,482 71,352 (240)
Total loans and leases$990,283 $316,946 $178,639 $386,483 $71,660 $36,555 



Certain prior-period amounts have been reclassified among the segments to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
24


Bank of America Corporation and Subsidiaries
Commercial Credit Exposure by Industry (1, 2, 3, 4, 6)
(Dollars in millions)
Commercial UtilizedTotal Commercial Committed
March 31
2021
December 31
2020
March 31
2020
March 31
2021
December 31
2020
March 31
2020
Asset managers and funds$68,863 $68,093 $75,625 $106,681 $101,540 $111,531 
Real estate (5)
66,477 69,267 75,958 90,604 92,414 95,783 
Capital goods37,231 39,911 48,272 78,372 80,959 85,525 
Finance companies49,483 46,948 46,089 76,246 70,004 66,609 
Healthcare equipment and services32,022 33,759 40,695 56,458 57,880 58,691 
Government and public education39,093 41,669 45,171 51,381 56,212 56,296 
Materials23,506 24,548 30,712 50,739 50,792 53,332 
Retailing24,843 24,749 33,505 48,962 49,710 49,501 
Consumer services29,881 32,000 34,753 47,503 48,026 46,304 
Food, beverage and tobacco22,701 22,871 28,039 44,861 44,628 47,770 
Commercial services and supplies21,187 21,154 25,572 37,830 38,149 36,774 
Energy13,602 13,936 18,328 32,425 32,983 38,041 
Transportation22,044 23,426 28,160 32,394 33,444 36,476 
Utilities11,681 12,387 14,505 29,481 29,234 31,710 
Individuals and trusts22,029 18,784 20,052 29,150 25,881 28,657 
Software and services11,690 11,709 11,337 27,198 23,647 19,817 
Media12,906 13,144 13,604 25,832 24,677 24,512 
Technology hardware and equipment9,846 10,515 12,837 25,034 24,796 23,799 
Telecommunication services8,752 9,411 10,082 24,422 15,605 15,919 
Global commercial banks21,232 20,751 31,316 23,380 22,922 33,510 
Automobiles and components11,858 10,956 11,846 20,528 20,765 17,289 
Consumer durables and apparel8,507 9,232 12,648 19,484 20,223 20,541 
Pharmaceuticals and biotechnology4,617 5,217 6,285 17,410 16,349 19,554 
Vehicle dealers13,487 15,028 18,315 16,877 18,696 21,196 
Insurance6,208 5,921 7,890 14,783 13,491 15,271 
Food and staples retailing5,499 5,209 6,797 10,585 11,810 10,667 
Financial markets infrastructure (clearinghouses)4,271 4,939 7,117 7,275 8,648 9,534 
Religious and social organizations4,598 4,769 4,372 6,513 6,759 6,135 
Total commercial credit exposure by industry$608,114 $620,303 $719,882 $1,052,408 $1,040,244 $1,080,744 
(1)Includes loans and leases, standby letters of credit and financial guarantees, derivative assets, assets held-for-sale, commercial letters of credit, bankers’ acceptances, securitized assets, foreclosed properties and other collateral acquired. Derivative assets are carried at fair value, reflect the effects of legally enforceable master netting agreements and have been reduced by cash collateral of $35.3 billion, $42.5 billion and $53.3 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively. Not reflected in utilized and committed exposure is additional non-cash derivative collateral held of $39.4 billion, $39.3 billion and $35.7 billion, which consists primarily of other marketable securities, at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(2)Total utilized and total committed exposure includes loans of $6.3 billion, $5.9 billion and $8.5 billion and issued letters of credit with a notional amount of $79 million, $89 million and $156 million accounted for under the fair value option at March 31, 2021, December 31, 2020 and March 31, 2020, respectively. In addition, total committed exposure includes unfunded loan commitments accounted for under the fair value option with a notional amount of $4.5 billion, $3.9 billion and $3.6 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(3)Includes U.S. small business commercial exposure.
(4)Includes the notional amount of unfunded legally binding lending commitments net of amounts distributed (e.g., syndicated or participated) to other financial institutions.
(5)Industries are viewed from a variety of perspectives to best isolate the perceived risks. For purposes of this table, the real estate industry is defined based on the primary business activity of the borrowers or the counterparties using operating cash flows and primary source of repayment as key factors.
(6)March 31, 2021 and December 31, 2020 include $21.1 billion and $22.7 billion of Paycheck Protection Program loan exposure across impacted industries.


Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
25


Bank of America Corporation and Subsidiaries
Top 20 Non-U.S. Countries Exposure
(Dollars in millions)
Funded Loans and Loan Equivalents (1)
Unfunded Loan CommitmentsNet Counterparty Exposure
Securities/
Other
Investments (2)
Country Exposure at March 31
2021
Hedges and Credit Default Protection (3)
Net Country Exposure at March 31 2021 (4)
Increase (Decrease) from December 31
2020
United Kingdom$32,750 $17,379 $6,245 $3,585 $59,959 $(1,172)$58,787 $(685)
Germany30,236 9,504 2,020 3,296 45,056 (1,543)43,513 (1,390)
Canada8,071 16,428 1,725 2,743 28,967 (376)28,591 7,457 
Japan19,846 1,228 2,688 1,852 25,614 (632)24,982 7,486 
France12,356 8,806 1,256 3,013 25,431 (1,025)24,406 3,615 
Australia6,764 5,378 485 2,603 15,230 (323)14,907 1,820 
China10,315 269 1,152 1,322 13,058 (311)12,747 (673)
Brazil5,707 780 411 4,231 11,129 (291)10,838 545 
Netherlands5,498 4,042 671 803 11,014 (424)10,590 906 
Singapore4,844 335 431 4,057 9,667 (54)9,613 331 
India5,427 180 493 2,649 8,749 (173)8,576 765 
South Korea5,253 883 448 2,075 8,659 (154)8,505 (46)
Switzerland4,922 2,921 436 267 8,546 (271)8,275 1,380 
Hong Kong4,791 565 534 1,154 7,044 (27)7,017 480 
Italy2,325 1,415 540 2,746 7,026 (711)6,315 623 
Ireland4,416 1,035 113 343 5,907 (19)5,888 1,723 
Mexico3,264 1,268 174 1,179 5,885 (360)5,525 (762)
Belgium2,906 1,303 297 615 5,121 (144)4,977 10 
Spain2,655 1,009 248 702 4,614 (290)4,324 (492)
Sweden1,190 903 217 434 2,744 (159)2,585 29 
Total top 20 non-U.S. countries exposure
$173,536 $75,631 $20,584 $39,669 $309,420 $(8,459)$300,961 $23,122 
(1)Includes loans, leases, and other extensions of credit and funds, including letters of credit and due from placements, which have not been reduced by collateral, hedges or credit default protection. Funded loans and loan equivalents are reported net of charge-offs but prior to any allowance for loan and lease losses.
(2)Long securities exposures are netted on a single-name basis to, but not below, zero by short exposures and net credit default swaps purchased, consisting of single-name and net indexed and tranched credit default swaps.
(3)Represents credit default protection purchased, net of credit default protection sold, which is used to mitigate the Corporation’s risk to country exposures as listed, consisting of net single-name and net indexed and tranched credit default swaps. Amounts are calculated based on the credit default swaps notional amount assuming a zero recovery rate less any fair value receivable or payable.
(4)    Represents country exposure less hedges and credit default protection purchased, net of credit default protection sold.


Certain prior-period amounts have been reclassified to conform to current-period presentation.


Current-period information is preliminary and based on company data available at the time of the presentation.
26


Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties
(Dollars in millions)
March 31
2021
December 31
2020
September 30
2020
June 30
2020
March 31
2020
Residential mortgage$2,366 $2,005 $1,675 $1,552 $1,580 
Home equity669 649 640 594 578 
Direct/Indirect consumer56 71 42 45 46 
Total consumer3,091 2,725 2,357 2,191 2,204 
U.S. commercial1,228 1,243 1,351 1,247 1,240 
Non-U.S. commercial342 418 338 387 90 
Commercial real estate354 404 414 474 408 
Commercial lease financing80 87 14 17 44 
2,004 2,152 2,117 2,125 1,782 
U.S. small business commercial67 75 76 77 70 
Total commercial2,071 2,227 2,193 2,202 1,852 
Total nonperforming loans and leases5,162 4,952 4,550 4,393 4,056 
Foreclosed properties (1)
137 164 180 218 275 
Total nonperforming loans, leases and foreclosed properties (2, 3)
$5,299 $5,116 $4,730 $4,611 $4,331 
Fully-insured home loans past due 30 days or more and still accruing$1,030 $1,090 $1,213 $1,153 $1,598 
Consumer credit card past due 30 days or more and still accruing 1,317 1,689 1,270 1,420 1,900 
Other loans past due 30 days or more and still accruing3,506 3,398 3,322 2,980 3,904 
Total loans past due 30 days or more and still accruing (4, 5)
$5,853 $6,177 $5,805 $5,553 $7,402 
Fully-insured home loans past due 90 days or more and still accruing$728 $762 $837 $854 $951 
Consumer credit card past due 90 days or more and still accruing
755 903 546 782 991 
Other loans past due 90 days or more and still accruing309 417 365 579 384 
Total loans past due 90 days or more and still accruing (4, 5)
$1,792 $2,082 $1,748 $2,215 $2,326 
Nonperforming loans, leases and foreclosed properties/Total assets (6)
0.18 %0.18 %0.17 %0.17 %0.17 %
Nonperforming loans, leases and foreclosed properties/Total loans, leases and foreclosed properties (6)
0.59 0.56 0.50 0.47 0.42 
Nonperforming loans and leases/Total loans and leases (6)
0.58 0.54 0.48 0.44 0.39 
Commercial reservable criticized utilized exposure (7)
$34,283 $38,666 $35,710 $25,950 $17,400 
Commercial reservable criticized utilized exposure/Commercial reservable utilized exposure (7)
6.59 %7.31 %6.55 %4.51 %2.84 %
Total commercial criticized utilized exposure/Commercial utilized exposure (7)
6.41 7.22 6.34 4.34 2.65 
(1)Foreclosed property balances do not include properties insured by certain government-guaranteed loans, principally loans insured by the Federal Housing Administration (FHA), that entered foreclosure of $87 million, $119 million, $131 million, $124 million and $224 million at March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020, respectively.
(2)Balances do not include past due consumer credit card, consumer loans secured by real estate where repayments are insured by the FHA and individually insured long-term stand-by agreements (fully-insured home loans), and in general, other consumer and commercial loans not secured by real estate.
(3)Balances do not include nonperforming loans held-for-sale of $384 million, $359 million, $184 million, $151 million and $223 million and nonperforming loans accounted for under the fair value option of $12 million, $11 million, $9 million, $79 million and $6 million at March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020, respectively.
(4)Balances do not include loans held-for-sale past due 30 days or more and still accruing of $75 million, $38 million, $93 million, $209 million and $354 million at March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020, respectively, and loans held-for-sale past due 90 days or more and still accruing of $18 million, $32 million, $41 million, $5 million and $0 at March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020, respectively. At March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020, there were $12 million, $15 million, $119 million, $18 million and $52 million, respectively, of loans accounted for under the fair value option past due 30 days or more and still accruing interest.
(5)These balances are excluded from total nonperforming loans, leases and foreclosed properties.
(6)Total assets and total loans and leases do not include loans accounted for under the fair value option of $7.0 billion, $6.7 billion, $7.2 billion, $9.2 billion and $9.0 billion at March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020, respectively.
(7)Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure excludes loans held-for-sale, exposure accounted for under the fair value option and other nonreservable exposure.

Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
27


Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties Activity (1)
 (Dollars in millions)
First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
Nonperforming Consumer Loans and Leases:
Balance, beginning of period$2,725 $2,357 $2,191 $2,204 $2,053 
Additions851 860 587 354 477 
Reductions:
Paydowns and payoffs(123)(137)(113)(84)(106)
Sales(1)(7)— (25)(6)
Returns to performing status (2)
(347)(325)(291)(233)(165)
Charge-offs (3)
(12)(16)(13)(22)(27)
Transfers to foreclosed properties(2)(7)(4)(3)(22)
Total net additions (reductions) to nonperforming loans and leases366 368 166 (13)151 
Total nonperforming consumer loans and leases, end of period3,091 2,725 2,357 2,191 2,204 
Foreclosed properties101 123 135 169 226 
Nonperforming consumer loans, leases and foreclosed properties, end of period$3,192 $2,848 $2,492 $2,360 $2,430 
Nonperforming Commercial Loans and Leases (4):
Balance, beginning of period$2,227 $2,193 $2,202 $1,852 $1,499 
Additions472 1,192 656 889 781 
Reductions:
Paydowns(312)(397)(216)(177)(212)
Sales(22)(274)(50)(10)(16)
Return to performing status (5)
(28)(127)(21)(8)(16)
Charge-offs(78)(313)(367)(344)(184)
Transfers to foreclosed properties (2)— — — 
Transfers to loans held-for-sale(188)(45)(11)— — 
Total net additions (reductions) to nonperforming loans and leases(156)34 (9)350 353 
Total nonperforming commercial loans and leases, end of period2,071 2,227 2,193 2,202 1,852 
Foreclosed properties36 41 45 49 49 
Nonperforming commercial loans, leases and foreclosed properties, end of period$2,107 $2,268 $2,238 $2,251 $1,901 
(1)For amounts excluded from nonperforming loans, leases and foreclosed properties, see footnotes to Nonperforming Loans, Leases and Foreclosed Properties table on page 27.
(2)Consumer loans and leases may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. Certain troubled debt restructurings are classified as nonperforming at the time of restructuring and may only be returned to performing status after considering the borrower’s sustained repayment performance for a reasonable period, generally six months.
(3)Our policy is not to classify consumer credit card and non-bankruptcy related consumer loans not secured by real estate as nonperforming; therefore, the charge-offs on these loans have no impact on nonperforming activity and, accordingly, are excluded from this table.
(4)Includes U.S. small business commercial activity. Small business card loans are excluded as they are not classified as nonperforming.
(5)Commercial loans and leases may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. Troubled debt restructurings are generally classified as performing after a sustained period of demonstrated payment performance.


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
28


Bank of America Corporation and Subsidiaries
Quarterly Net Charge-offs and Net Charge-off Ratios (1) 
(Dollars in millions)
 First
Quarter
2021
Fourth
Quarter
2020
Third
Quarter
2020
Second
Quarter
2020
First
Quarter
2020
AmountPercentAmountPercentAmountPercentAmountPercentAmountPercent
Net Charge-offs
Residential mortgage (2)
$(4)(0.01)%$(3)— %$(6)(0.01)%$(20)(0.03)%$(1)— %
Home equity(35)(0.42)(28)(0.31)(20)(0.21)(14)(0.14)(11)(0.11)
Credit card634 3.47 405 2.06 509 2.49 665 3.10 770 3.28 
Direct/Indirect consumer31 0.14 38 0.17 18 0.08 26 0.12 40 0.18 
Other consumer67 n/m70 n/m63 n/m77 n/m74 n/m
Total consumer693 0.67 482 0.44 564 0.50 734 0.65 872 0.75 
U.S. commercial 12 0.02 182 0.25 154 0.20 219 0.26 163 0.21 
Non-U.S. commercial26 0.12 65 0.28 57 0.23 32 0.12 — 
Total commercial and industrial38 0.04 247 0.26 211 0.21 251 0.22 164 0.16 
Commercial real estate11 0.07 101 0.66 106 0.66 57 0.35 0.04 
Commercial lease financing  (1)(0.03)24 0.53 31 0.66 0.10 
49 0.04 347 0.30 341 0.28 339 0.25 175 0.14 
U.S. small business commercial81 0.89 52 0.53 67 0.69 73 0.96 75 1.95 
Total commercial130 0.11 399 0.32 408 0.31 412 0.29 250 0.19 
Total net charge-offs$823 0.37 $881 0.38 $972 0.40 $1,146 0.45 $1,122 0.46 
By Business Segment and All Other
Consumer Banking$810 1.13 %$563 0.73 %$658 0.82 %$843 1.05 %$963 1.22 %
Global Wealth & Investment Management13 0.03 0.02 (6)(0.01)0.02 0.02 
Global Banking36 0.05 314 0.37 328 0.36 330 0.32 160 0.17 
Global Markets3 0.01 24 0.13 17 0.10 — — 0.04 
All Other (39)(0.78)(29)(0.53)(25)(0.40)(36)(0.49)(17)(0.19)
Total net charge-offs$823 0.37 $881 0.38 $972 0.40 $1,146 0.45 $1,122 0.46 
(1)Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option during the period for each loan and lease category.
(2)Includes loan sale net charge-offs (recoveries) of $0, $0, $0, $(16) million and $0 for the first quarter of 2021 and the fourth, third, second and first quarters of 2020, respectively.
n/m = not meaningful




Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
29


Bank of America Corporation and Subsidiaries
Allocation of the Allowance for Credit Losses by Product Type
(Dollars in millions)
March 31, 2021December 31, 2020March 31, 2020
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Amount
Percent of
Loans and
Leases
Outstanding 
(1, 2)
Amount
Percent of
Loans and
Leases
Outstanding (1, 2)
Allowance for loan and lease losses
Residential mortgage$428 0.20%$459 0.21%$430 0.18%
Home equity261 0.81399 1.16378 0.96
Credit card7,278 10.008,420 10.707,583 8.25
Direct/Indirect consumer617 0.67752 0.82623 0.69
Other consumer51 n/m41 n/m52 n/m
Total consumer8,635 2.1010,071 2.359,066 1.95
U.S. commercial (3)
4,131 1.305,043 1.554,135 1.11
Non-U.S.commercial1,154 1.261,241 1.371,041 0.89
Commercial real estate2,148 3.662,285 3.791,439 2.16
Commercial lease financing100 0.61162 0.9585 0.45
Total commercial 7,533 1.558,731 1.776,700 1.16
Allowance for loan and lease losses16,168 1.8018,802 2.0415,766 1.51
Reserve for unfunded lending commitments1,829 1,878 1,360  
Allowance for credit losses$17,997 $20,680 $17,126  
Asset Quality Indicators
Allowance for loan and lease losses/Total loans and leases (2)
1.80%2.04%1.51%
Allowance for loan and lease losses/Total nonperforming loans and leases (4)
313380389
Ratio of the allowance for loan and lease losses/Annualized net charge-offs
4.855.373.49
(1)Ratios are calculated as allowance for loan and lease losses as a percentage of loans and leases outstanding excluding loans accounted for under the fair value option. Consumer loans accounted for under the fair value option include residential mortgage loans of $275 million, $298 million and $231 million and home equity loans of $418 million, $437 million and $325 million at March 31, 2021, December 31, 2020 and March 31, 2020, respectively. Commercial loans accounted for under the fair value option include U.S. commercial loans of $4.2 billion, $2.9 billion and $5.1 billion and non-U.S. commercial loans of $2.1 billion, $3.0 billion and $3.4 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(2)Total loans and leases do not include loans accounted for under the fair value option of $7.0 billion, $6.7 billion and $9.0 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(3)Includes allowance for loan and lease losses for U.S. small business commercial loans of $1.5 billion, $1.5 billion and $1.1 billion at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
(4)Allowance for loan and lease losses includes $8.7 billion, $9.9 billion and $8.6 billion allocated to products (primarily the Consumer Lending portfolios within Consumer Banking) that are excluded from nonperforming loans and leases at March 31, 2021, December 31, 2020 and March 31, 2020, respectively. Excluding these amounts, allowance for loan and lease losses as a percentage of total nonperforming loans and leases was 144 percent, 181 percent and 178 percent at March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
n/m = not meaningful

Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
30


Exhibit A: Non-GAAP Reconciliations
Bank of America Corporation and Subsidiaries
Reconciliations to GAAP Financial Measures
(Dollars in millions, except per share information)

The Corporation evaluates its business based on the following ratios that utilize tangible equity, a non-GAAP financial measure. Tangible equity represents an adjusted shareholders’ equity or common shareholders’ equity amount which has been reduced by goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible common shareholders’ equity measures the Corporation’s net income applicable to common shareholders as a percentage of adjusted average common shareholders’ equity. The tangible common equity ratio represents adjusted ending common shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible shareholders’ equity measures the Corporation’s net income as a percentage of adjusted average total shareholders’ equity. The tangible equity ratio represents adjusted ending shareholders’ equity divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Tangible book value per common share represents adjusted ending common shareholders’ equity divided by ending common shares outstanding. These measures are used to evaluate the Corporation’s use of equity. In addition, profitability, relationship and investment models all use return on average tangible shareholders’ equity as key measures to support our overall growth goals.

See the tables below for reconciliations of these non-GAAP financial measures to the most closely related financial measures defined by GAAP for the three months ended March 31, 2021, December 31, 2020, September 30, 2020, June 30, 2020 and March 31, 2020. The Corporation believes the use of these non-GAAP financial measures provides additional clarity in understanding its results of operations and trends. Other companies may define or calculate supplemental financial data differently.
 First Quarter 2021Fourth Quarter 2020Third Quarter 2020Second Quarter 2020First Quarter 2020
 
Reconciliation of income before income taxes to pretax, pre-provision income
Income before income taxes$9,166 $6,119 $4,546 $3,799 $4,531 
Provision for credit losses(1,860)53 1,389 5,117 4,761 
Pretax, pre-provision income$7,306 $6,172 $5,935 $8,916 $9,292 
Reconciliation of average shareholders’ equity to average tangible shareholders’ equity and average tangible
common shareholders’ equity
Shareholders’ equity$274,047 $271,020 $267,323 $266,316 $264,534 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(2,146)(2,173)(1,976)(1,640)(1,655)
Related deferred tax liabilities920 910 855 790 728 
Tangible shareholders’ equity$203,870 $200,806 $197,251 $196,515 $194,656 
Preferred stock(24,399)(24,180)(23,427)(23,427)(23,456)
Tangible common shareholders’ equity$179,471 $176,626 $173,824 $173,088 $171,200 
Reconciliation of period-end shareholders’ equity to period-end tangible shareholders’ equity and period-end
tangible common shareholders’ equity
Shareholders’ equity$274,000 $272,924 $268,850 $265,637 $264,918 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(2,134)(2,151)(2,185)(1,630)(1,646)
Related deferred tax liabilities915 920 910 789 790 
Tangible shareholders’ equity$203,830 $202,742 $198,624 $195,845 $195,111 
Preferred stock(24,319)(24,510)(23,427)(23,427)(23,427)
Tangible common shareholders’ equity
$179,511 $178,232 $175,197 $172,418 $171,684 
Reconciliation of period-end assets to period-end tangible assets
Assets$2,969,992 $2,819,627 $2,738,452 $2,741,688 $2,619,954 
Goodwill(68,951)(68,951)(68,951)(68,951)(68,951)
Intangible assets (excluding mortgage servicing rights)(2,134)(2,151)(2,185)(1,630)(1,646)
Related deferred tax liabilities915 920 910 789 790 
Tangible assets$2,899,822 $2,749,445 $2,668,226 $2,671,896 $2,550,147 
Book value per share of common stock
Common shareholders’ equity$249,681 $248,414 $245,423 $242,210 $241,491 
Ending common shares issued and outstanding8,589.7 8,650.8 8,661.5 8,664.1 8,675.5 
Book value per share of common stock$29.07 $28.72 $28.33 $27.96 $27.84 
Tangible book value per share of common stock
Tangible common shareholders’ equity$179,511 $178,232 $175,197 $172,418 $171,684 
Ending common shares issued and outstanding8,589.7 8,650.8 8,661.5 8,664.1 8,675.5 
Tangible book value per share of common stock$20.90 $20.60 $20.23 $19.90 $19.79 


Certain prior-period amounts have been reclassified to conform to current-period presentation.
Current-period information is preliminary and based on company data available at the time of the presentation.
31


    
April 15, 2021 image_01.jpg

Bank of America Announces $25 Billion Common Stock Repurchase Plan

CHARLOTTE – Bank of America Corporation today announced that its Board of Directors has authorized the repurchase of up to $25 billion of common stock over time. This authorization reflects the company’s commitment to return to shareholders excess capital that is not needed to support economic growth, deliver for customers and communities, invest in the future and sustain strength and stability through the cycle. The Board also authorized repurchases to offset shares awarded under equity-based compensation plans.

For the second quarter 2021, the company’s repurchase plans will be consistent with Federal Reserve System’s (FRB) restrictions that common stock repurchases and common stock dividends be correlated to the average quarterly net income for the previous four quarters.

Following the expiration of the restrictions, Bank of America expects to distribute additional capital to shareholders. Bank of America’s ability to make capital distributions depends, in part, on its ability to maintain regulatory capital levels above the 9.5% CET1 requirement: the sum of the FRB regulatory minimum of 4.5% and applicable regulatory buffers; including the Stress Capital Buffer (SCB) of 2.5%; and the Global Systemically Important Bank Holding Company surcharge of 2.5%. As of March 31, 2021, Bank of America’s CET1 ratio was 11.8%, which equated to approximately $35 billion excess CET1 capital above the 9.5% CET1 requirement.

The timing and amount of common stock repurchases made pursuant to the Bank of America common stock repurchase program are subject to various factors, including the company's capital position, liquidity, financial performance and alternative uses of capital, stock trading price, regulatory requirements and general market conditions. Also, it may be suspended at any time. The common stock repurchases may be effected through open market purchases or privately negotiated transactions, including repurchase plans that satisfy the conditions of Rule 10b5-1 of the Securities Exchange Act of 1934, as amended.

Forward-Looking Statements
Certain statements contained in this news release may constitute “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements represent the current expectations, plans or forecasts of Bank of America based on available information. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. These statements often use words like “expects,” “anticipates,” “believes,” “estimates,” “targets,” “intends,” “plans,” “predict,” “goal” and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements speak only as of the date they are made, and Bank of America undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made.




    

Forward-looking statements represent Bank of America’s current expectations, plans or forecasts of its future results, revenues, expenses, efficiency ratio, capital measures, and future business and economic conditions more generally, and other future matters. These statements are not guarantees of its future results or performance and involve certain known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond Bank of America’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any forward-looking statements. You should not place undue reliance on any forward-looking statement and should consider all of the uncertainties and risks discussed under Item 1A. “Risk Factors” of Bank of America’s Annual Report on Form 10-K for the year ended December 31, 2020 and in any of Bank of America’s other subsequent Securities and Exchange Commission filings.

Bank of America
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,700 lending centers, 2,600 financial centers with a Consumer Investment Financial Solutions Advisor and approximately 2,400 business centers; approximately 17,000 ATMs; and award-winning digital banking with approximately 40 million active users, including approximately 31 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom and register for email news alerts.

www.bankofamerica.com

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Investors May Contact:
Lee McEntire, Bank of America
Phone: 1.980.388.6780
[email protected]

Jonathan Blum, Bank of America (Fixed Income)
Phone: 1.212.449.3112
[email protected]

Reporters May Contact:
Jerry Dubrowski, Bank of America
Phone: 1.646.855.1195 (office) or 1.508.843.5626 (mobile)
[email protected]

Christopher P. Feeney, Bank of America
Phone: 1.980.386.6794
[email protected]