chrw-20230802
0001043277false00010432772023-08-022023-08-02
    
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K

CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

Date of Report: August 2, 2023
(Date of earliest event reported)
C.H. ROBINSON WORLDWIDE, INC.
(Exact name of registrant as specified in its charter)

Commission File Number: 000-23189
Delaware 41-1883630
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)

14701 Charlson Road
Eden Prairie, Minnesota 55347
(Address of principal executive offices, including zip code)

Registrant's telephone number, including area code: 952-937-8500

Not Applicable
(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.10 par valueCHRWNasdaq Global Select Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company  

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  




    
Item 2.02    Results of Operations and Financial Condition.

The following information is being "furnished" in accordance with the General Instruction B.2 of Form 8-K and shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or otherwise subject to the liabilities of that section, nor shall it be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as expressly set forth by specific reference in such filing.

Furnished herewith as Exhibits 99.1 and 99.2, respectively, and incorporated by reference herein are the text of the Company's announcement regarding its financial results for the quarter ended June 30, 2023 and its earnings conference call slides.


Item 9.01    Financial Statements and Exhibits.

(d)    Exhibits
NumberDescription
99.1
99.2
104The cover page from the Current Report on Form 8-K formatted in Inline XBRL




    
SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
C.H. ROBINSON WORLDWIDE, INC.
By:/s/ Ben G. Campbell
Ben G. Campbell
Chief Legal Officer and Secretary
Date: August 2, 2023



C.H. Robinson
14701 Charlson Rd.
Eden Prairie, MN 55347
www.chrobinson.com

FOR IMMEDIATE RELEASE
FOR INQUIRIES, CONTACT:
Chuck Ives, Director of Investor Relations

C.H. Robinson Reports 2023 Second Quarter Results
Eden Prairie, MN, August 2, 2023 - C.H. Robinson Worldwide, Inc. (“C.H. Robinson”) (Nasdaq: CHRW) today reported financial results for the quarter ended June 30, 2023.
Second Quarter Key Metrics:
Gross profits decreased 35.9% to $656.7 million
Income from operations decreased 71.8% to $132.6 million
Adjusted operating margin(1) decreased 2,560 basis points to 19.9%
Diluted earnings per share (EPS) decreased 69.7% to $0.81
Adjusted EPS(1) decreased 64.3% to $0.90
Cash generated by operations decreased by $40.4 million to $224.8 million
(1) Adjusted operating margin and adjusted EPS are non-GAAP financial measures. The same factors described in this release that impacted these non-GAAP measures also impacted the comparable GAAP measures. Refer to pages 11 through 13 for further discussion and GAAP to Non-GAAP Reconciliations.


C.H. Robinson's recently appointed President and Chief Executive Officer, Dave Bozeman, said "It is an absolute privilege to be leading C.H. Robinson, a market leader with enormous scale, a strong base of loyal customers, and a resilient business model that generates profits and free cash flow through the entirety of the freight cycle."

The company noted that global freight markets in the second quarter continued to be impacted by weak demand, high inventories and excess capacity, which resulted in a more competitive marketplace with suppressed transportation rates. North American surface transportation volumes and load-to-truck ratios remain near the low levels of 2019. In the freight forwarding market, ocean vessel and air freight capacity
1


continues to exceed demand, which has kept ocean and air freight rates low during this period of significant decline that has continued since the second half of 2022.

"We are staying focused on what we can control, providing superior service to our customers and carriers and streamlining our processes by removing waste and manual touches," added Bozeman.

"I know from my time in the transportation market that other freight providers and new entrants look to Robinson as an example of a commercial engine with the breadth, scale, expertise and financial strength that they aspire to achieve. However, there is always room for improvement, and I recognize the tremendous opportunity in front of us to accelerate growth in a very fragmented market. Our goal is to provide such a compelling offering that customers feel like C.H. Robinson is essential to the success of their supply chain. As I aim to reinvigorate the winning culture, my focus will be on people, products, processes, technology, collaboration and excellence. To enable greater agility and flexibility and to accelerate our clock speed, I’m empowering our people to uncover new ways to challenge the status quo, move faster and act boldly to better anticipate our customers’ needs, exceed their expectations and make us indispensable. As a Lean practitioner, I'm passionate about continuously improving how organizations operate. Lean principles work and are applicable at Robinson to further improve efficiency."

"Shippers are looking for stable and innovative logistics partners," continued Bozeman. "Robinson has shown the strength of its model through cycles, our balance sheet continues to be strong, and we plan to invest in initiatives that we expect to amplify the expertise of our people and generate high returns on investment. We have some of the best people in the logistics industry, with the grit, grind and hustle needed to solve challenges for our customers and carriers, and I'm confident that together we will win for our customers, carriers and shareholders. While the near-term freight environment presents some challenges, the strength of our people, scaled network, financial model and investments in improving efficiency position us well for the eventual rebound."

"I'm excited about our opportunities and our future. I look forward to leading this great company to new heights and sharing our progress with all of you along our journey," Bozeman concluded.
2


Summary of Second Quarter Results Compared to the Second Quarter of 2022
Total revenues decreased 35.0% to $4.4 billion, primarily driven by lower pricing in our ocean and truckload services.
Gross profits decreased 35.9% to $656.7 million. Adjusted gross profits decreased 35.5% to $665.5 million, primarily driven by lower adjusted gross profit per transaction in truckload and ocean.
Operating expenses decreased 5.2% to $532.9 million. Personnel expenses decreased 15.2% to $377.3 million, primarily due to cost optimization efforts and lower variable compensation. Average headcount declined 10.1%. Selling, general and administrative (“SG&A”) expenses of $155.6 million increased 32.8%, primarily due to the $25.3 million gain on the sale-leaseback of our Kansas City regional center recorded in the prior year and increased claims and warehouse expenses in the current year.
Income from operations totaled $132.6 million, down 71.8% due to the decrease in adjusted gross profits, partially offset by the decline in operating expenses. Adjusted operating margin of 19.9% declined 2,560 basis points.
Interest and other income/expense, net totaled $18.3 million of expense, consisting primarily of $23.2 million of interest expense, which increased $6.3 million versus last year due to higher variable interest rates. This was partially offset by a $3.5 million gain of foreign currency revaluation and realized foreign currency gains and losses, compared to a $10.3 million loss last year, driven by foreign currency impacts on intercompany assets and liabilities.
The effective tax rate in the quarter was 14.9% compared to 21.3% in the second quarter last year. The lower rate in the second quarter of this year was driven by lower income before taxes, increased U.S. tax credits and incentives, fewer non-deductible expenses, and incremental benefits from foreign tax credit utilization.
Net income totaled $97.3 million, down 72.1% from a year ago. Diluted EPS of $0.81 decreased 69.7%. Adjusted EPS of $0.90 decreased 64.3%.


3


Summary of Year-to-Date Results Compared to 2022

Total revenues decreased 33.6% to $9.0 billion, primarily driven by lower pricing in our ocean and truckload services.
Gross profits decreased 30.7% to $1.3 billion. Adjusted gross profits decreased 30.3% to $1.4 billion, primarily driven by lower adjusted gross profit per transaction in truckload and ocean.
Operating expenses decreased 5.8% to $1.1 billion. Personnel expenses decreased 11.4% to $760.4 million, primarily due to cost optimization efforts and lower variable compensation. Average headcount declined 5.9%. SG&A expenses increased 12.3% to $297.1 million, primarily due to the $25.3 million gain on the sale-leaseback of our Kansas City regional center recorded in the prior year and increased depreciation and amortization in the current year.
Income from operations totaled $293.7 million, down 64.0% from last year, due to the decrease in adjusted gross profits, partially offset by the decline in operating expense. Adjusted operating margin of 21.7% decreased 2,040 basis points.
Interest and other income/expense, net totaled $46.5 million of expense, which primarily consisted of $46.8 million of interest expense, which increased $15.3 million versus last year due to higher variable interest rates. The year-to-date results also included a $6.0 million loss from foreign currency revaluation and realized foreign currency gains and losses, compared to an $11.8 million loss last year, driven by foreign currency impacts on intercompany assets and liabilities.
The effective tax rate for the six months ended June 30, 2023 was 14.1% compared to 20.0% in the year-ago period. The lower rate in the current period was driven by lower income before taxes, increased U.S. tax credits and incentives, and fewer non-deductible expenses in the current year.
Net income totaled $212.2 million, down 65.7% from a year ago. Diluted EPS of $1.77 decreased 62.4%. Adjusted EPS of $1.88 decreased 58.8%.

4


North American Surface Transportation (“NAST”) Results
Summarized financial results of our NAST segment are as follows (dollars in thousands):
Three Months Ended June 30,Six Months Ended June 30,
20232022% change20232022% change
Total revenues$3,079,268 $4,147,046 (25.7)%$6,383,455 $8,261,935 (22.7)%
Adjusted gross profits(1)
400,532 624,551 (35.9)%827,187 1,130,651 (26.8)%
Income from operations117,859 276,499 (57.4)%251,881 458,853 (45.1)%
____________________________________________
(1) Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.

Second quarter total revenues for the NAST segment totaled $3.1 billion, a decrease of 25.7% over the prior year, primarily driven by lower truckload pricing, reflecting an oversupply of truckload capacity compared to soft freight demand. NAST adjusted gross profits decreased 35.9% in the quarter to $400.5 million. Adjusted gross profits in truckload decreased 45.4% due to a 41.5% decrease in adjusted gross profit per shipment and a 6.5% decline in truckload shipments. Our average truckload linehaul rate per mile charged to our customers, which excludes fuel surcharges, decreased approximately 23.0% in the quarter compared to the prior year, while truckload linehaul cost per mile, excluding fuel surcharges, decreased approximately 19.0%, resulting in a 41.5% decrease in truckload adjusted gross profit per mile. LTL adjusted gross profits decreased 18.8% versus the year-ago period, as adjusted gross profit per order decreased 19.0% and LTL shipments were flat. NAST overall volume growth was down 2.5% for the quarter. Operating expenses decreased 18.8% primarily due to lower variable compensation and lower average employee headcount. NAST average employee headcount was down 14.0% in the quarter. Income from operations decreased 57.4% to $117.9 million, and adjusted operating margin declined 1,490 basis points to 29.4%.


5


Global Forwarding Results
Summarized financial results of our Global Forwarding segment are as follows (dollars in thousands):
Three Months Ended June 30,Six Months Ended June 30,
20232022% change20232022% change
Total revenues$779,867 $2,093,190 (62.7)%$1,569,845 $4,287,587 (63.4)%
Adjusted gross profits(1)
179,231 324,443 (44.8)%357,150 646,291 (44.7)%
Income from operations29,647 167,557 (82.3)%59,763 335,195 (82.2)%
____________________________________________
(1) Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.

Second quarter total revenues for the Global Forwarding segment decreased 62.7% to $779.9 million, primarily driven by lower pricing in our ocean service, reflecting an oversupply of vessel capacity compared to soft freight demand. Adjusted gross profits decreased 44.8% in the quarter to $179.2 million. Ocean adjusted gross profits decreased 52.9%, driven by a 49.5% decrease in adjusted gross profit per shipment and a 7.0% decline in shipments. Air adjusted gross profits decreased 40.3%, driven by a 39.5% decrease in adjusted gross profit per metric ton shipped and a 2.0% decline in metric tons shipped. Customs adjusted gross profits decreased 9.7%, driven by a 14.5% reduction in transaction volume. Operating expenses decreased 4.7%, primarily driven by lower variable compensation and lower average employee headcount, which was partially offset by an increase in credit losses. Second quarter average employee headcount decreased 9.3%. Income from operations decreased 82.3% to $29.6 million, and adjusted operating margin declined 3,510 basis points to 16.5% in the quarter.


6


All Other and Corporate Results

Total revenues and adjusted gross profits for Robinson Fresh, Managed Services and Other Surface Transportation are summarized as follows (dollars in thousands):
Three Months Ended June 30,Six Months Ended June 30,
20232022% change20232022% change
Total revenues$562,721 $558,239 0.8 %$1,080,226 $1,064,906 1.4 %
Adjusted gross profits(1):
Robinson Fresh$37,895 $34,981 8.3 %$69,040 $65,486 5.4 %
Managed Services28,953 27,618 4.8 %57,923 55,700 4.0 %
Other Surface Transportation18,885 20,020 (5.7)%39,836 39,681 0.4 %
____________________________________________
(1) Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.

Second quarter Robinson Fresh adjusted gross profits increased 8.3% to $37.9 million, primarily driven by a 10.0% increase in case volume and integrated supply chain solutions for foodservice and wholesale customers. Managed Services adjusted gross profits increased 4.8% in the quarter, due to growth with existing and new customers. Other Surface Transportation adjusted gross profits decreased 5.7% to $18.9 million, primarily due to a 7.3% decrease in Europe truckload adjusted gross profits.

Other Income Statement Items
The second quarter effective tax rate was 14.9%, down from 21.3% last year. The lower rate in the second quarter of this year was driven by lower income before taxes, increased U.S. tax credits and incentives, fewer non-deductible expenses, and incremental benefits from foreign tax credit utilization. We now expect our 2023 full-year effective tax rate to be 16% to 18%.
Interest and other income/expense, net totaled $18.3 million of expense, consisting primarily of $23.2 million of interest expense, which increased $6.3 million versus the second quarter of 2022 due to higher variable interest rates, and a $3.5 million gain of foreign currency revaluation and realized foreign currency gains and losses on intercompany assets and liabilities.
Diluted weighted average shares outstanding in the quarter were down 8.1% due to share repurchases over the past twelve months.


7


Cash Flow Generation and Capital Distribution
Cash generated from operations totaled $224.8 million in the second quarter, compared to $265.3 million of cash generated from operations in the second quarter of 2022. The $40.4 million decrease was primarily due to a $250.9 million decrease in net income, partially offset by a $143.7 million sequential decrease in net operating working capital in the second quarter of 2023 compared to a $45.3 million sequential increase in the second quarter of 2022. The decrease in net operating working capital in the second quarter of 2023 resulted primarily from a $180.0 million sequential decrease in accounts receivable and contract assets, partially offset by a $36.3 million sequential decrease in total accounts payable and accrued transportation expense.
In the second quarter of 2023, cash returned to shareholders totaled $106.1 million, with $72.8 million in cash dividends and $33.4 million in repurchases of common stock.
Capital expenditures totaled $24.4 million in the quarter. Capital expenditures for 2023 are expected to be $90 million to $100 million.

8



About C.H. Robinson
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $30 billion in freight under management and 20 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our 100,000 customers and 96,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees. For more information, visit us at www.chrobinson.com (Nasdaq: CHRW).

Except for the historical information contained herein, the matters set forth in this release are forward-looking statements that represent our expectations, beliefs, intentions or strategies concerning future events. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience or our present expectations, including, but not limited to, factors such as changes in economic conditions, including uncertain consumer demand; changes in market demand and pressures on the pricing for our services; fuel price increases or decreases, or fuel shortages; competition and growth rates within the global logistics industry; freight levels and increasing costs and availability of truck capacity or alternative means of transporting freight; risks associated with significant disruptions in the transportation industry; changes in relationships with existing contracted truck, rail, ocean, and air carriers; changes in our customer base due to possible consolidation among our customers; risks with reliance on technology to operate our business; cyber-security related risks; risks associated with operations outside of the United States; our ability to successfully integrate the operations of acquired companies with our historic operations; climate change related risks; risks associated with our indebtedness; interest rates related risks; risks associated with litigation, including contingent auto liability and insurance coverage; risks associated with the potential impact of changes in government regulations; risks associated with the changes to income tax regulations; risks associated with the produce industry, including food safety and contamination issues; the impact of war on the economy; changes to our capital structure; changes due to catastrophic events including pandemics such as COVID-19; and other risks and uncertainties detailed in our Annual and Quarterly Reports.

Any forward-looking statement speaks only as of the date on which such statement is made, and we undertake no obligation to update such statement to reflect events or circumstances arising after such date. All remarks made during our financial results conference call will be current at the time of the call, and we undertake no obligation to update the replay.

Conference Call Information:
C.H. Robinson Worldwide Second Quarter 2023 Earnings Conference Call
Wednesday, August 2, 2023; 5:00 p.m. Eastern Time
Presentation slides and a simultaneous live audio webcast of the conference call may be accessed through the Investor Relations link on C.H. Robinson’s website at www.chrobinson.com.
To participate in the conference call by telephone, please call ten minutes early by dialing: 877-269-7756
International callers dial +1-201-689-7817

9



Adjusted Gross Profit by Service Line
(in thousands)

This table of summary results presents our service line adjusted gross profits on an enterprise basis. The service line adjusted gross profits in the table differ from the service line adjusted gross profits discussed within the segments as our segments may have revenues from multiple service lines.

Three Months Ended June 30,Six Months Ended June 30,
20232022% change20232022% change
Adjusted gross profits(1):
  Transportation
     Truckload$261,147 $456,260 (42.8)%$549,801 $816,047 (32.6)%
     LTL137,185 168,298 (18.5)%275,822 320,610 (14.0)%
     Ocean107,497 227,958 (52.8)%217,576 449,421 (51.6)%
     Air33,728 56,871 (40.7)%65,045 118,305 (45.0)%
     Customs25,128 27,820 (9.7)%48,462 55,315 (12.4)%
     Other logistics services66,582 61,561 8.2 %131,495 117,197 12.2 %
     Total transportation631,267 998,768 (36.8)%1,288,201 1,876,895 (31.4)%
  Sourcing34,229 32,845 4.2 %62,935 60,914 3.3 %
Total adjusted gross profits$665,496 $1,031,613 (35.5)%$1,351,136 $1,937,809 (30.3)%
____________________________________________
(1) Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.
10


GAAP to Non-GAAP Reconciliation
(unaudited, in thousands)
Our adjusted gross profit is a non-GAAP financial measure. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. We believe adjusted gross profit is a useful measure of our ability to source, add value, and sell services and products that are provided by third parties, and we consider adjusted gross profit to be a primary performance measurement. Accordingly, the discussion of our results of operations often focuses on the changes in our adjusted gross profit. The reconciliation of gross profit to adjusted gross profit is presented below (in thousands):
 Three Months Ended June 30,Six Months Ended June 30,
20232022% change20232022% change
Revenues:
Transportation$4,084,827 $6,465,642 (36.8)%$8,412,792 $12,993,993 (35.3)%
Sourcing337,029 332,833 1.3 %620,734 620,435 — %
Total revenues4,421,856 6,798,475 (35.0)%9,033,526 13,614,428 (33.6)%
Costs and expenses:
Purchased transportation and related services3,453,560 5,466,874 (36.8)%7,124,591 11,117,098 (35.9)%
Purchased products sourced for resale302,800 299,988 0.9 %557,799 559,521 (0.3)%
Direct internally developed software amortization8,749 6,640 31.8 %16,066 12,374 29.8 %
Total direct expenses3,765,109 5,773,502 (34.8)%7,698,456 11,688,993 (34.1)%
Gross profit$656,747 $1,024,973 (35.9)%$1,335,070 $1,925,435 (30.7)%
Plus: Direct internally developed software amortization8,749 6,640 31.8 %16,066 12,374 29.8 %
Adjusted gross profit$665,496 $1,031,613 (35.5)%$1,351,136 $1,937,809 (30.3)%
Our adjusted operating margin is a non-GAAP financial measure calculated as operating income divided by adjusted gross profit. We believe adjusted operating margin is a useful measure of our profitability in comparison to our adjusted gross profit which we consider a primary performance metric as discussed above. The comparison of operating margin to adjusted operating margin is presented below:
Three Months Ended June 30,Six Months Ended June 30,
20232022% change20232022% change
Total revenues$4,421,856 $6,798,475 (35.0)%$9,033,526 $13,614,428 (33.6)%
Income from operations132,623 469,665 (71.8)%293,656 815,139 (64.0)%
Operating margin3.0 %6.9 %(390) bps3.3 %6.0 %(270) bps
Adjusted gross profit$665,496 $1,031,613 (35.5)%$1,351,136 $1,937,809 (30.3)%
Income from operations132,623 469,665 (71.8)%293,656 815,139 (64.0)%
Adjusted operating margin19.9 %45.5 %(2,560) bps21.7 %42.1 %(2,040) bps

11


GAAP to Non-GAAP Reconciliation
(unaudited, in thousands)

Our adjusted income (loss) from operations and adjusted net income per share (diluted) are non-GAAP financial measures. Adjusted income (loss) from operations and adjusted net income per share (diluted) is calculated as income (loss) from operations and net income per share (diluted) excluding the impact of restructuring and related costs. We believe that these measures provide useful information to investors and include them within our internal reporting to our chief operating decision maker. Accordingly, the discussion of our results of operations includes discussion on the changes in our adjusted income (loss) from operations and adjusted net income per share (diluted). The reconciliation of income (loss) from operations and net income per share (diluted) to adjusted income (loss) from operations and adjusted net income per share (diluted) is presented below (in thousands except per share data):
NASTGlobal ForwardingAll
Other and Corporate
Consolidated
Three Months Ended June 30, 2023
Income (loss) from operations$117,859 $29,647 $(14,883)$132,623 
Severance323 626 10,732 11,681 
Other personnel expenses65 1,377 1,446 
Other selling, general, and administrative expenses39 962 1,005 
Total restructuring and related costs(1)
331 730 13,071 14,132 
Adjusted income (loss) from operations$118,190 $30,377 $(1,812)$146,755 
Net income per share (diluted)$0.81 
Restructuring and related costs(1)
0.09 
Adjusted net income per share (diluted)$0.90 
NASTGlobal ForwardingAll
Other and Corporate
Consolidated
Six Months Ended June 30, 2023
Income (loss) from operations$251,881 $59,763 $(17,988)$293,656 
Severance933 2,140 11,746 14,819 
Other personnel expenses223 89 1,594 1,906 
Other selling, general, and administrative expenses163 962 1,129 
Total restructuring and related costs(1)
1,160 2,392 14,302 17,854 
Adjusted income (loss) from operations$253,041 $62,155 $(3,686)$311,510 
Net income per share (diluted)$1.77 
Restructuring and related costs(1)
0.11 
Adjusted net income per share (diluted)$1.88 
____________________________________________
(1) In the three months ended June 30, 2023, we incurred restructuring expenses of $13.1 million related to workforce reductions and $1.0 million of other charges. In the six months ended June 30, 2023, we incurred restructuring expenses of $16.7 million related to workforce reductions and $1.1 million of other charges.
12


GAAP to Non-GAAP Reconciliation
(unaudited, in thousands)

Our adjusted income from operations and adjusted net income per share (diluted) are non-GAAP financial measures. Adjusted income from operations and adjusted net income per share (diluted) is calculated as income from operations and net income per share (diluted) excluding the impact of the gain on sale-leaseback of our Kansas City regional center. We believe that these measures provide useful information to investors and include them within our internal reporting to our chief operating decision maker. Accordingly, the discussion of our results of operations includes discussion on the changes in our adjusted income from operations and adjusted net income per share (diluted). The reconciliation of income from operations and net income per share (diluted) to adjusted income from operations and adjusted net income per share (diluted) is presented below (in thousands except per share data):
Three Months Ended June 30, 2022Six Months Ended June 30, 2022
Income from operations$469,665 $815,139 
Gain on sale of property and equipment(1)
(25,296)(25,296)
Adjusted income from operations$444,369 $789,843 
Net income per share (diluted)$2.67 $4.71 
Gain on sale of property and equipment(1)
(0.15)(0.15)
Adjusted net income per share (diluted)$2.52 $4.56 
_______________________________________
(1) The gain on sale of property and equipment related to the sale-leaseback of our Kansas City regional center is included within other selling, general, and administrative expenses in our condensed consolidated statements of income.


13


Condensed Consolidated Statements of Income
(unaudited, in thousands, except per share data)
Three Months Ended June 30,Six Months Ended June 30,
20232022% change20232022% change
Revenues:
 Transportation$4,084,827 $6,465,642 (36.8)%$8,412,792 $12,993,993 (35.3)%
 Sourcing337,029 332,833 1.3 %620,734 620,435 0.0 %
   Total revenues4,421,856 6,798,475 (35.0)%9,033,526 13,614,428 (33.6)%
Costs and expenses:
 Purchased transportation and related services3,453,560 5,466,874 (36.8)%7,124,591 11,117,098 (35.9)%
 Purchased products sourced for resale302,800 299,988 0.9 %557,799 559,521 (0.3)%
 Personnel expenses377,277 444,764 (15.2)%760,383 858,125 (11.4)%
Other selling, general, and administrative expenses155,596 117,184 32.8 %297,097 264,545 12.3 %
   Total costs and expenses4,289,233 6,328,810 (32.2)%8,739,870 12,799,289 (31.7)%
Income from operations132,623 469,665 (71.8)%293,656 815,139 (64.0)%
Interest and other income/expense, net(18,259)(27,395)(33.3)%(46,524)(41,569)11.9 %
Income before provision for income taxes114,364 442,270 (74.1)%247,132 773,570 (68.1)%
Provision for income taxes17,048 94,085 (81.9)%34,925 155,037 (77.5)%
Net income$97,316 $348,185 (72.1)%$212,207 $618,533 (65.7)%
Net income per share (basic)$0.82 $2.71 (69.7)%$1.79 $4.78 (62.6)%
Net income per share (diluted)$0.81 $2.67 (69.7)%$1.77 $4.71 (62.4)%
Weighted average shares outstanding (basic)118,500 128,405 (7.7)%118,567 129,447 (8.4)%
Weighted average shares outstanding (diluted)119,807 130,338 (8.1)%119,820 131,218 (8.7)%


14


Business Segment Information
(unaudited, in thousands, except average employee headcount)
NASTGlobal Forwarding
All
Other and Corporate
Consolidated
Three Months Ended June 30, 2023
Total revenues$3,079,268 $779,867 $562,721 $4,421,856 
Adjusted gross profits(1)
400,532 179,231 85,733 665,496 
Income (loss) from operations117,859 29,647 (14,883)132,623 
Depreciation and amortization5,856 5,484 14,635 25,975 
Total assets(2)
3,106,092 1,149,091 1,150,078 5,405,261 
Average employee headcount6,497 5,225 4,363 16,085 
NASTGlobal Forwarding
All
Other and Corporate
Consolidated
Three Months Ended June 30, 2022
Total revenues$4,147,046 $2,093,190 $558,239 $6,798,475 
Adjusted gross profits(1)
624,551 324,443 82,619 1,031,613 
Income from operations276,499 167,557 25,609 469,665 
Depreciation and amortization6,123 5,471 11,668 23,262 
Total assets(2)
3,688,215 2,851,114 918,110 7,457,439 
Average employee headcount7,552 5,759 4,582 17,893 
____________________________________________
(1) Adjusted gross profits is a non-GAAP financial measure explained above. The difference between adjusted gross profits and gross profits is not material.
(2) All cash and cash equivalents are included in All Other and Corporate.


15


Business Segment Information
(unaudited, in thousands, except average employee headcount)
NASTGlobal Forwarding
All
Other and Corporate
Consolidated
Six Months Ended June 30, 2023
Total revenues$6,383,455 $1,569,845 $1,080,226 $9,033,526 
Adjusted gross profits(1)
827,187 357,150 166,799 1,351,136 
Income (loss) from operations251,881 59,763 (17,988)293,656 
Depreciation and amortization11,507 10,964 27,884 50,355 
Total assets(2)
3,106,092 1,149,091 1,150,078 5,405,261 
Average employee headcount6,713 5,356 4,454 16,523 
NASTGlobal Forwarding
All
Other and Corporate
Consolidated
Six Months Ended June 30, 2022
Total revenues$8,261,935 $4,287,587 $1,064,906 $13,614,428 
Adjusted gross profits(1)
1,130,651 646,291 160,867 1,937,809 
Income from operations458,853 335,195 21,091 815,139 
Depreciation and amortization12,362 11,026 22,360 45,748 
Total assets(2)
3,688,215 2,851,114 918,110 7,457,439 
Average employee headcount7,442 5,690 4,422 17,554 

____________________________________________
(1) Adjusted gross profits is a non-GAAP financial measure explained above. The difference between adjusted gross profits and gross profits is not material.
(2)All cash and cash equivalents are included in All Other and Corporate.




16


Condensed Consolidated Balance Sheets
(unaudited, in thousands)
June 30, 2023December 31, 2022
Assets
   Current assets:
     Cash and cash equivalents$210,155 $217,482 
     Receivables, net of allowance for credit loss2,505,130 2,991,753 
     Contract assets, net of allowance for credit loss188,207 257,597 
     Prepaid expenses and other147,993 122,406 
        Total current assets3,051,485 3,589,238 
 
  Property and equipment, net of accumulated depreciation and amortization159,222 159,432 
  Right-of-use lease assets343,734 372,141 
  Intangible and other assets, net of accumulated amortization1,850,820 1,833,753 
Total assets$5,405,261 $5,954,564 
Liabilities and stockholders’ investment
  Current liabilities:
     Accounts payable and outstanding checks$1,449,588 $1,570,559 
     Accrued expenses:
        Compensation112,421 242,605 
        Transportation expense142,568 199,092 
        Income taxes9,763 15,210 
        Other accrued liabilities159,065 168,009 
Current lease liabilities72,223 73,722 
Current portion of debt815,863 1,053,655 
        Total current liabilities2,761,491 3,322,852 
Long-term debt920,495 920,049 
Noncurrent lease liabilities288,960 313,742 
Noncurrent income taxes payable28,104 28,317 
Deferred tax liabilities15,099 14,256 
Other long-term liabilities3,005 1,926 
Total liabilities4,017,154 4,601,142 
Total stockholders’ investment1,388,107 1,353,422 
Total liabilities and stockholders’ investment$5,405,261 $5,954,564 

17


Condensed Consolidated Statements of Cash Flow
(unaudited, in thousands, except operational data)
Six Months Ended June 30,
Operating activities:20232022
Net income$212,207 $618,533 
Adjustments to reconcile net income to net cash provided by (used for) operating activities:
 Depreciation and amortization50,355 45,748 
 Provision for credit losses(8,397)(2,142)
 Stock-based compensation21,642 52,535 
 Deferred income taxes(21,825)(5,844)
 Excess tax benefit on stock-based compensation(8,645)(7,553)
Other operating activities3,080 (26,356)
Changes in operating elements, net of acquisitions:
Receivables501,210 (378,641)
Contract assets 69,662 (65,362)
Prepaid expenses and other(23,834)(14,170)
Accounts payable and outstanding checks(125,090)37,207 
Accrued compensation(130,197)(9,673)
Accrued transportation expenses(56,524)62,506 
Accrued income taxes3,308 (54,964)
Other accrued liabilities(9,611)1,391 
Other assets and liabilities2,035 (1,886)
Net cash provided by operating activities479,376 251,329 
Investing activities:
Purchases of property and equipment(21,679)(36,781)
Purchases and development of software(29,622)(32,622)
Proceeds from sale of property and equipment— 63,208 
Net cash (used for) investing activities(51,301)(6,195)
Financing activities:
Proceeds from stock issued for employee benefit plans36,684 53,574 
Total repurchases of common stock(84,607)(514,483)
Cash dividends(146,195)(145,268)
Proceeds from long-term borrowings— 200,000 
Proceeds from short-term borrowings1,861,750 2,735,000 
Payments on short-term borrowings(2,099,750)(2,586,000)
Net cash (used for) provided by financing activities(432,118)(257,177)
Effect of exchange rates on cash(3,284)(6,445)
Net change in cash and cash equivalents(7,327)(18,488)
Cash and cash equivalents, beginning of period217,482 257,413 
Cash and cash equivalents, end of period$210,155 $238,925 
As of June 30,
Operational Data:20232022
Employees 15,763 18,146 

Source: C.H. Robinson
CHRW-IR
18
1 Q2 2023 August 2, 2023 Earnings Presentation Dave Bozeman, President & CEO Arun Rajan, Chief Operating Officer Mike Zechmeister, Chief Financial Officer Chuck Ives, Director of Investor Relations


 
Safe Harbor Statement Except for the historical information contained herein, the matters set forth in this presentation and the accompanying earnings release are forward-looking statements that represent our expectations, beliefs, intentions or strategies concerning future events. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience or our present expectations, including, but not limited to factors such as changes in economic conditions, including uncertain consumer demand; changes in market demand and pressures on the pricing for our services; fuel price increases or decreases, or fuel shortages; competition and growth rates within the global logistics industry; freight levels and increasing costs and availability of truck capacity or alternative means of transporting freight; risks associated with significant disruptions in the transportation industry; changes in relationships with existing contracted truck, rail, ocean, and air carriers; changes in our customer base due to possible consolidation among our customers; risks with reliance on technology to operate our business; cyber- security related risks; risks associated with operations outside of the United States; our ability to successfully integrate the operations of acquired companies with our historic operations; climate change related risks; risks associated with our indebtedness; interest rates related risks; risks associated with litigation, including contingent auto liability and insurance coverage; risks associated with the potential impact of changes in government regulations; risks associated with the changes to income tax regulations; risks associated with the produce industry, including food safety and contamination issues; the impact of war on the economy; changes to our capital structure; changes due to catastrophic events including pandemics such as COVID-19; and other risks and uncertainties detailed in our Annual and Quarterly Reports. Any forward-looking statement speaks only as of the date on which such statement is made, and we undertake no obligation to update such statement to reflect events or circumstances arising after such date. 2©2023 C.H. Robinson Worldwide, Inc. All Rights Reserved.


 
Thoughts from new President & CEO, Dave Bozeman 3 ■ Privilege to be leading C.H. Robinson, a market leader with enormous scale, a strong base of loyal customers, and a resilient business model that generates profits and free cash flow through the entirety of the freight cycle ■ Tremendous opportunity in front of us to accelerate growth in a very fragmented market ■ Goal is to provide such a compelling offering that customers feel like C.H. Robinson is essential to the success of their supply chain ■ Empowering our people to uncover new ways to challenge the status quo, remove waste, accelerate our clock speed and act boldly to better anticipate our customers’ needs and exceed their expectations ■ As a Lean practitioner, I'm passionate about continuously improving how organizations operate. Lean principles can further improve our efficiency. ■ Excited about the potential benefits from generative AI, in conjunction with the machine learning and AI that the company has already been utilizing ■ Strength of our people, scaled network, financial model and investments in improving efficiency position us well for the eventual freight market rebound


 
Q2 Highlights 4 ■ Global freight markets continue to be impacted by weak demand, high inventories and excess capacity, resulting in a more competitive market and suppressed transportation rates ■ Focused on providing superior service to our customers and carriers and continuing to streamline our processes by removing waste and manual touches ■ On track to deliver $300 million of net annualized cost savings by Q4 of this year ■ 12% YTD improvement in shipments/person/day against a goal of 15% Y/Y improvement by Q4 ■ Balance sheet continues to be strong, we continue to invest for the long-term, and we're positioned well for the eventual freight market rebound $4.4B Total Revenues -35.0% Y/Y $665M Adj. Gross Profit -35.5% Y/Y $133M Income from Ops. -71.8% Y/Y $0.81 Net Income/Share -69.7% Y/Y Q2 2023 1. Adjusted net income per share is a non-GAAP financial measure. Refer to page 23 for further discussion and a GAAP to Non-GAAP reconciliation. $0.90 of adjusted net income per share, excluding $14.1M of restructuring charges(1)


 
All Other & Corporate ■ Robinson Fresh integrated supply chain solutions generating increased AGP ■ Managed Services Q2 AGP up 4.8%, driven primarily by new customer business ■ Other Surface Transportation AGP decreased 5.7% Y/Y Global Forwarding (GF) ■ Destocking of inventory, reduced global demand and excess capacity has led to declining prices for ocean and air freight ■ Sequential increase in air & ocean volume ■ Continuing to diversify our trade lane and industry vertical exposure North American Surface Transportation (NAST) ■ Adjusted gross profit (AGP) per load/order declined Y/Y in both TL and LTL ■ Load-to-truck ratios indicate the truckload market remains soft by historical standards ■ Significant market share opportunities remain in highly fragmented market ■ Solid progress on initiatives that improve the customer and carrier experience and lower our costs ■ 12% YTD improvement in productivity driven by increased automation of in-transit tracking, case management & appointments drove Complementary Global Suite of Services 5 Q2 2023 Adjusted Gross Profit(2) -35.9% Y/Y +3.8% Y/Y -44.8% Y/Y 1. Measured over trailing twelve months. 2. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. Over half of total revenues and adjusted gross profits came from customers to whom we provide both surface transportation and global forwarding services.(1)


 
NAST Q2’23 Results by Service 6 ■ Truckload volume down 6.5% year-over-year(2) ■ Truckload AGP per shipment decreased 41.5% due to declining profit per shipment on both contractual and transactional volume(2) ■ LTL volume was flat and AGP per order decreased 19.0%(2) ■ Other AGP increased primarily due to growth in warehousing services ■ Added 4,500 new carriers in Q2 vs. 12,300 in Q2 last year 2Q23 2Q22 %▲ Truckload (“TL”) $236.1 $432.0 (45.4)% Less than Truckload (“LTL”) $135.4 $166.9 (18.8)% Other $29.0 $25.6 13.2% Total Adjusted Gross Profits $400.5 $624.6 (35.9)% Adjusted Gross Profit Margin % 13.0% 15.1% (210 bps) Adjusted Gross Profit(1) ($ in millions) 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. 2. Growth rates are rounded to the nearest 0.5 percent.


 
Truckload Price and Cost Change (1)(2)(3) 7 Truckload Q2 Volume(2)(4) -6.5 % Price/Mile(1)(2)(3) -23.0 % Cost/Mile(1)(2)(3) -19.0 % Adjusted Gross Profit(4) -45.4 % 1. Price and cost change represents YoY change for North America truckload shipments across all segments. 2. Growth rates are rounded to the nearest 0.5 percent. ■ 70% / 30% truckload contractual / transactional volume mix in Q2 ■ Average routing guide depth of 1.1 in Managed Services business vs. 1.4 in Q2 last year 3. Pricing and cost measures exclude fuel surcharges and costs. 4. Truckload volume and adjusted gross profit growth represents YoY change for NAST truckload. Yo Y % C ha ng e in P ric e an d C os t p er M ile YoY Price Change YoY Cost Change 2016 2017 2018 2019 2020 2021 2022 2023 -30% -20% -10% 0% 10% 20% 30% 40% 50%


 
Truckload AGP $ per Shipment Trend 8 ■ AGP $ per Truckload Shipment reflects market conditions better than AGP Margin % (1) ■ Contractual pricing continued to decline while purchased transportation costs began to level off and increase sequentially in May and June. N A ST A dj us te d G ro ss P ro fit $ p er T ru ck lo ad Sh ip m en t N A ST A djusted G ross Profit M argin % NAST Adjusted Gross Profit $ per Truckload Shipment (left axis) NAST Adjusted Gross Profit Margin % (right axis) Average NAST AGP $ per Truckload Shipment (left axis) 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers.


 
Global Forwarding Q2’23 Results by Service 9 2Q23 2Q22 %▲ Ocean $107.4 $228.1 (52.9)% Air $33.5 $56.1 (40.3)% Customs $25.1 $27.8 (9.7)% Other $13.2 $12.4 6.3% Total Adjusted Gross Profits $179.2 $324.4 (44.8)% Adjusted Gross Profit Margin % 23.0% 15.5% 750 bps Adjusted Gross Profit (1) ($ in millions) ■ Destocking of inventories and a slowdown in global demand impacted ocean and air pricing and volumes on a year-over-year basis ■ Ocean AGP decreased due to a 49.5% decrease in AGP per shipment and a 7.0% decline in shipments(2) ■ Air AGP decreased due to a 39.5% decrease in AGP per metric ton shipped and a 2.0% decline in metric tons shipped(2) ■ Customs AGP decreased due to a 14.5% decrease in volume(2) ■ On a sequential basis, both ocean and air volume increased, displaying our improved trade lane diversity 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. 2. Growth rates are rounded to the nearest 0.5 percent.


 
All Other & Corporate Q2’23 Results 10 Robinson Fresh ■ Increased AGP driven by a 10.0%(2) increase in case volume and integrated supply chain solutions for foodservice and wholesale customers Managed Services ■ AGP growth driven by new customer business, as well as growth with existing customers ■ Total freight under management of $1.4B in Q2 Other Surface Transportation ■ 7.3% decrease in Europe truckload AGP 2Q23 2Q22 %▲ Robinson Fresh $37.9 $35.0 8.3% Managed Services $29.0 $27.6 4.8% Other Surface Transportation $18.9 $20.0 (5.7)% Total $85.7 $82.6 3.8% Adjusted Gross Profit (1) ($ in millions) 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. 2. Growth rates are rounded to the nearest 0.5 percent.


 
Sustainable Profitable Growth Strategy 11 Optimize Processes Spend Strategically Grow Globally Scale Digitally Increase Share ■ Leverage integrated service model to grow market share and expand globally ■ Industry-leading tech, people and processes to provide best-in-class service ■ Expand modal capabilities ■ Expand Global Forwarding business as provider of choice for multinational customers ■ Leverage scale to capitalize on secularly growing market and unique global footprint ■ Grow capabilities and presence in key industry verticals, trade lanes and geographies ■ Digitize more internal tools and processes and drive down costs ■ Free customer and carrier reps’ capacity for higher- value touchpoints ■ Drive more revenue synergy across business units ■ Execute on cost savings program ■ Provide customers and carriers the digital products they value ■ Leverage data, scale and information advantage ■ Bring meaningful products, features and insights to both sides of the two- sided marketplace ■ Increase digital execution of all touch points in the lifecycle of a load ■ Support organic growth by leveraging strong cash flow ■ Modernize core for future integrations ■ Complement with opportunistic M&A


 
Streamlining & Automating Processes to Drive Profitable Growth 12 12


 
New Carrier & Customer Experiences Driving Digital Adoption 13 ■ Improving customer outcomes with technology that supports our people and processes ■ Shipments per person per day increased 12% YTD as of Q2, as we progress toward our goal of 15% year-over-year improvement by Q4 2023 – Accelerated the digital execution of critical touch points in the lifecycle of a load: • Reducing manual tasks per shipment • Reducing time per task 13


 
Pillars of Our Customer Promise ■ Diversified, global suite of servicesTM - we can reliably meet all logistics services needs today and in the future ■ An information advantage driving smarter solutionsTM and better outcomes through our experience, data and scale ■ Solutions delivered through people you can rely onTM as an extension of your team ■ Technology built by and for supply chain expertsTM - tailored, market-leading solutions that drive better supply chain outcomes 14 Best-in-class solutions delivered through a global network of experts you can rely on


 
Capital Allocation Priorities: Balanced and Opportunistic 15 Cash Flow from Operations & Capital Distribution ($M) ■ $106 million of cash returned to shareholders in Q2 2023 ■ Q2 2023 capital distribution equates to 109% of our Q2 net income ■ 346,000 shares repurchased at an average price of $96.53 ■ More than 25 years of annually increasing dividends, on a per share basis ■ As the cost and price of purchased transportation (inclusive of fuel surcharges) has come down over the last four quarters, we've realized a benefit to net operating working capital and cash flow of $1.4 billion. ■ We'll continue to manage our capital structure to maintain our investment grade credit rating.


 
16 Appendix


 
Q2 2023 Transportation Results(1) 17 Three Months Ended June 30 Six Months Ended June 30 $ in thousands 2023 2022 % Change 2023 2022 % Change Total Revenues $4,084,827 $6,465,642 (36.8) % $8,412,792 $12,993,993 (35.3) % Total Adjusted Gross Profits(2) $631,267 $998,768 (36.8) % $1,288,201 $1,876,895 (31.4) % Adjusted Gross Profit Margin % 15.5 % 15.4 % 10 bps 15.3 % 14.4 % 90 bps Transportation Adjusted Gross Profit Margin % 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Q1 15.3% 16.8% 19.7% 17.3% 16.4% 18.6% 15.3% 14.9% 13.5% 15.2% Q2 16.0% 17.5% 19.3% 16.2% 16.2% 18.3% 17.5% 13.8% 15.4% 15.5% Q3 16.2% 18.4% 17.6% 16.4% 16.6% 16.9% 14.4% 13.7% 15.1% Q4 15.9% 19.0% 17.2% 16.6% 17.7% 15.6% 14.3% 13.3% 15.5% Total 15.9% 17.9% 18.4% 16.6% 16.7% 17.3% 15.3% 13.8% 14.8% 1. Includes results across all segments. 2. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material.


 
Q2 2023 NAST Results 181. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. 2. Includes $0.3 million of restructuring charges in the Three Months Ended June 30, 2023 and $1.2 million of restructuring charges in the Six Months Ended June 30, 2023 mainly related to workforce reductions. Three Months Ended June 30 Six Months Ended June 30, $ in thousands 2023 2022 % Change 2023 2022 % Change Total Revenues $3,079,268 $4,147,046 (25.7) % $6,383,455 $8,261,935 (22.7) % Total Adjusted Gross Profits(1) $400,532 $624,551 (35.9) % $827,187 $1,130,651 (26.8) % Adjusted Gross Profit Margin % 13.0 % 15.1 % (210 bps) 13.0 % 13.7 % (70 bps) Income from Operations(2) $117,859 $276,499 (57.4) % $251,881 $458,853 (45.1) % Adjusted Operating Margin % 29.4 % 44.3 % (1490 bps) 30.5 % 40.6 % (1010 bps) Depreciation and Amortization $5,856 $6,123 (4.4) % $11,507 $12,362 (6.9) % Total Assets $3,106,092 $3,688,215 (15.8) % $3,106,092 $3,688,215 (15.8) % Average Headcount 6,497 7,552 (14.0) % 6,713 7,442 (9.8) %


 
Q2 2023 Global Forwarding Results 191. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. 2. Includes $0.7 million of restructuring charges in the Three Months Ended June 30, 2023 and $2.4 million of restructuring charges in the Six Months Ended June 30, 2023 mainly related to workforce reductions. Three Months Ended June 30 Six Months Ended June 30 $ in thousands 2023 2022 % Change 2023 2022 % Change Total Revenues $779,867 $2,093,190 (62.7) % $1,569,845 $4,287,587 (63.4) % Total Adjusted Gross Profits(1) $179,231 $324,443 (44.8) % $357,150 $646,291 (44.7) % Adjusted Gross Profit Margin % 23.0 % 15.5 % 750 bps 22.8 % 15.1 % 770 bps Income from Operations(2) $29,647 $167,557 (82.3) % $59,763 $335,195 (82.2) % Adjusted Operating Margin % 16.5 % 51.6 % (3510 bps) 16.7 % 51.9 % (3520 bps) Depreciation and Amortization $5,484 $5,471 0.2 % $10,964 $11,026 (0.6) % Total Assets $1,149,091 $2,851,114 (59.7) % $1,149,091 $2,851,114 (59.7) % Average Headcount 5,225 5,759 (9.3) % 5,356 5,690 (5.9) %


 
Q2 2023 All Other and Corporate Results 20 1. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. 2. Includes $13.1 million of restructuring charges in the Three Months Ended June 30, 2023 and $14.3 million of restructuring charges in the Six Months Ended June 30, 2023 mainly related to workforce reductions. Includes a $25.3 million gain on the sale and leaseback of a facility in Kansas City for Three and Six Months Ended June 30, 2022 Three Months Ended June 30 Six Months Ended June 30, $ in thousands 2023 2022 % Change 2023 2022 % Change Total Revenues $562,721 $558,239 0.8 % $1,080,226 $1,064,906 1.4 % Total Adjusted Gross Profits(1) $85,733 $82,619 3.8 % $166,799 $160,867 3.7 % Income (loss) from Operations(2) -$14,883 $25,609 N/M -$17,988 $21,091 N/M Depreciation and Amortization $14,635 $11,668 25.4 % $27,884 $22,360 24.7 % Total Assets $1,150,078 $918,110 25.3 % $1,150,078 $918,110 25.3 % Average Headcount 4,363 4,582 (4.8) % 4,454 4,422 0.7 %


 
21 Our adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. Adjusted gross profit margin is calculated as adjusted gross profit divided by total revenues. We believe adjusted gross profit and adjusted gross profit margin are useful measures of our ability to source, add value, and sell services and products that are provided by third parties, and we consider adjusted gross profit to be a primary performance measurement. The reconciliation of gross profit to adjusted gross profit and gross profit margin to adjusted gross profit margin are presented below: Three Months Ended June 30 Six Months Ended June 30, $ in thousands 2023 2022 2023 2022 Revenues: Transportation $4,084,827 $6,465,642 $8,412,792 $12,993,993 Sourcing 337,029 332,833 620,734 620,435 Total Revenues 4,421,856 6,798,475 9,033,526 13,614,428 Costs and expenses: Purchased transportation and related services 3,453,560 5,466,874 7,124,591 11,117,098 Purchased produced sourced for resale 302,800 299,988 557,799 559,521 Direct internally developed software amortization 8,749 6,640 16,066 12,374 Total direct costs 3,765,109 5,773,502 7,698,456 11,688,993 Gross profit & Gross profit margin $656,747 14.9 % $1,024,973 15.1 % $1,335,070 14.8 % $1,925,435 14.1 % Plus: Direct internally developed software amortization 8,749 6,640 16,066 12,374 Adjusted gross profit/Adjusted gross profit margin $665,496 15.1 % $1,031,613 15.2 % $1,351,136 15.0 % $1,937,809 14.2 % Non-GAAP Reconciliations


 
Non-GAAP Reconciliations 22 Our adjusted operating margin is a non-GAAP financial measure calculated as operating income divided by adjusted gross profit. We believe adjusted operating margin is a useful measure of our profitability in comparison to our adjusted gross profit which we consider a primary performance metric as discussed above. The reconciliation of operating margin to adjusted operating margin is presented below: Three Months Ended June 30 Six Months Ended June 30, $ in thousands 2023 2022 2023 2022 Total Revenues $4,421,856 $6,798,475 $9,033,526 $13,614,428 Income from operations 132,623 469,665 293,656 815,139 Operating margin 3.0 % 6.9 % 3.3 % 6.0 % Adjusted gross profit $665,496 $1,031,613 $1,351,136 $1,937,809 Income from operations 132,623 469,665 293,656 815,139 Adjusted operating margin 19.9 % 45.5 % 21.7 % 42.1 %


 
Non-GAAP Reconciliations 23 Our adjusted income (loss) from operations and adjusted net income per share (diluted) are non-GAAP financial measures. Adjusted income (loss) from operations and adjusted net income per share (diluted) is calculated as income (loss) from operations and net income per share (diluted) excluding the impact of restructuring and related costs. We believe that these measures provide useful information to investors and include them within our internal reporting to our chief operating decision maker. Accordingly, the discussion of our results of operations includes discussion on the changes in our adjusted income (loss) from operations and adjusted net income per share (diluted). The reconciliation of income (loss) from operations and net income per share (diluted) to adjusted income (loss) from operations and adjusted net income per share (diluted) is presented below (in thousands except per share data): Three Months Ended June 30, 2023 Six Months Ended June 30, 2023 NAST Global Forwarding All Other and Corporate Consolidated NAST Global Forwarding All Other and Corporate Consolidated Income (loss) from operations $117,859 $29,647 -$14,883 $132,623 $251,881 $59,763 -$17,988 $293,656 Severance 323 626 10,732 11,681 933 2,140 11,746 14,819 Other personnel expenses 4 65 1,377 1,446 223 89 1,594 1,906 Other selling, general, and administrative expenses 4 39 962 1,005 4 163 962 1,129 Total restructuring and related costs(1) 331 730 13,071 14,132 1,160 2,392 14,302 17,854 Adjusted income (loss) from operations $118,190 $30,377 -$1,812 $146,755 $253,041 $62,155 -$3,686 $311,510 Net income per share (diluted) $0.81 $1.77 Restructuring and related costs(1) 0.09 0.11 Adjusted net income per share (diluted) $0.90 $1.88 1. In the Three Months Ended June 30, 2023, we incurred restructuring expenses of $13.1 million related to workforce reductions and $1.0 million of other charges. In the Six Months Ended June 30, 2023, we incurred restructuring expenses of $16.7 million related to workforce reductions and $1.1 million of other charges.


 
Non-GAAP Reconciliations 24 Our adjusted income from operations and adjusted net income per share (diluted) are non-GAAP financial measures. Adjusted income from operations and adjusted net income per share (diluted) is calculated as income from operations and net income per share (diluted) excluding the impact of the gain on sale-leaseback of our Kansas City regional center. We believe that these measures provide useful information to investors and include them within our internal reporting to our chief operating decision maker. Accordingly, the discussion of our results of operations includes discussion on the changes in our adjusted income from operations and adjusted net income per share (diluted). The reconciliation of income from operations and net income per share (diluted) to adjusted income from operations and adjusted net income per share (diluted) is presented below (in thousands except per share data): Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 Income from operations $469,665 $815,139 Gain on sale of property and equipment1) -25,296 -25,296 Adjusted income from operations $444,369 $789,843 Net income per share (diluted) $2.67 $4.71 Gain on sale of property and equipment(1) -0.15 -0.15 Adjusted net income per share (diluted) $2.52 $4.56 1. The gain on sale of property and equipment related to the sale-leaseback of our Kansas City regional center is included within other selling, general, and administrative expenses in our condensed consolidated statements of income.


 
25 Thank you INVESTOR RELATIONS: Chuck Ives 952-683-2508 [email protected]