FOR IMMEDIATE RELEASE
CNA FINANCIAL ANNOUNCES FIRST QUARTER 2021
NET INCOME OF $1.14 PER SHARE AND CORE INCOME OF $0.96 PER SHARE
•Net income was $312 million versus net loss of $61 million in the prior year quarter; core income was $263 million versus $108 million in the prior year quarter.
•The P&C combined ratio was 98.1% compared with 97.3% in the prior year quarter, including 6.8 points of catastrophe loss impact compared with 4.3 points in the prior year quarter.
•Net catastrophe losses were $125 million pretax versus $75 million in the prior year quarter. Net catastrophe losses in the current quarter were primarily driven by Winter Storms Uri and Viola.
•The underlying combined ratio was 91.9% compared with 93.7% in the prior year quarter. The underlying loss ratio was 60.1% compared with 60.2% in the prior year quarter and the expense ratio was 31.5% compared with 33.1% in the prior year quarter.
•P&C segments, excluding third party captives, generated gross written premium growth of 8% and net written premium growth of 4%.
•Rate of +11% consistent with full year 2020.
•Net investment income of $504 million pretax includes $61 million of income from limited partnerships and common stock compared with $329 million of pretax net investment income which included $125 million of losses from limited partnerships and common stock in the prior year quarter.
•Book value per share of $44.50; book value per share excluding AOCI of $43.81, a 2% increase from year-end 2020 adjusting for $1.13 of dividends per share.
•Board of Directors declares regular quarterly cash dividend of $0.38 per share.
CHICAGO, May 3, 2021 --- CNA Financial Corporation (NYSE: CNA) today announced first quarter 2021 net income of $312 million, or $1.14 per share, versus net loss of $61 million, or $(0.23) per share, in the prior year quarter. Core income for the quarter was $263 million, or $0.96 per share, versus $108 million, or $0.40 per share, in the prior year quarter.
Our Property & Casualty segments produced core income of $263 million for the first quarter of 2021, an increase of $142 million compared to the prior year quarter primarily due to higher net investment income driven by limited partnership and common stock returns and improved non-catastrophe current accident year underwriting results. These results were partially offset by higher net catastrophe losses.
Our Life & Group and Corporate & Other segments produced core income (loss) for the first quarter of 2021 of $36 million and $(36) million, respectively.
CNA Financial declared a quarterly dividend of $0.38 per share, payable June 3, 2021 to stockholders of record on May 17, 2021.
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| Results for the Three Months Ended March 31 |
| ($ millions, except per share data) | 2021 | | 2020 |
| Net income (loss) | $ | 312 | | | $ | (61) | |
Core income (a) | 263 | | | 108 | |
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| Net income (loss) per diluted share | $ | 1.14 | | | $ | (0.23) | |
| Core income per diluted share | 0.96 | | | 0.40 | |
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| March 31, 2021 | | December 31, 2020 |
| Book value per share | $ | 44.50 | | | $ | 46.82 | |
| Book value per share excluding AOCI | | 43.81 | | | | 43.86 | |
(a)Management utilizes the core income (loss) financial measure to monitor the Company's operations. Please refer herein to the Reconciliation of GAAP Measures to Non-GAAP Measures section of this press release for further discussion of this non-GAAP measure.
“I am very pleased with our results as we achieved the best underlying combined ratio in over 12 years, offsetting substantially elevated catastrophes in the first quarter, as well as continued double-digit rate increases and strong new business growth. We remain bullish about our growth opportunities for the remainder of the year as we expect favorable market conditions to persist," said Dino E. Robusto, Chairman & Chief Executive Officer of CNA Financial Corporation.
Property & Casualty Operations
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| Results for the Three Months Ended March 31 |
| ($ millions) | 2021 | | 2020 |
Gross written premiums ex. 3rd party captives | $ | 2,270 | | | | $ | 2,107 | | |
GWP ex. 3rd party captives change (% year over year) | 8 | | % | | | |
| Net written premiums | $ | 1,937 | | | | $ | 1,863 | | |
| NWP change (% year over year) | 4 | | % | | | |
| Net investment income | $ | 279 | | | | $ | 113 | | |
| Core income | 263 | | | | 121 | | |
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| Loss ratio excluding catastrophes and development | 60.1 | | % | | 60.2 | | % |
| Effect of catastrophe impacts | 6.8 | | | | 4.3 | | |
| Effect of development-related items | (0.6) | | | | (0.7) | | |
| Loss ratio | 66.3 | | % | | 63.8 | | % |
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| Expense ratio | 31.5 | | % | | 33.1 | | % |
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| Combined ratio | 98.1 | | % | | 97.3 | | % |
| Combined ratio excluding catastrophes and development | 91.9 | | % | | 93.7 | | % |
•The combined ratio excluding catastrophes and development improved 1.8 points as compared with the prior year quarter. The expense ratio improved 1.6 points driven by net earned premium growth of 6%. The underlying loss ratio was largely consistent with the prior year quarter.
•The combined ratio increased 0.8 points as compared with the prior year quarter. Net catastrophe losses were $125 million, or 6.8 points of the loss ratio in the quarter compared with $75 million, or 4.3 points of the loss ratio, for the prior year quarter. Favorable net prior period development improved the loss ratio by 0.6 points in the current quarter compared with 0.7 points of improvement in the prior year quarter.
•P&C segments, excluding third party captives, generated gross written premium growth of 8% and net written premium growth of 4%.
Business Operating Highlights
Specialty
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| Results for the Three Months Ended March 31 |
| ($ millions) | 2021 | | 2020 |
Gross written premiums ex. 3rd party captives | $ | 816 | | | | $ | 741 | | |
GWP ex. 3rd party captives change (% year over year) | 10 | | % | | | |
| Net written premiums | $ | 742 | | | | $ | 694 | | |
| NWP change (% year over year) | 7 | | % | | | |
| Core income | $ | 170 | | | | $ | 96 | | |
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| Loss ratio excluding catastrophes and development | 59.4 | | % | | 59.5 | | % |
| Effect of catastrophe impacts | 0.7 | | | | 1.1 | | |
| Effect of development-related items | (2.1) | | | | (1.5) | | |
| Loss ratio | 58.0 | | % | | 59.1 | | % |
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| Expense ratio | 30.6 | | % | | 32.0 | | % |
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| Combined ratio | 88.8 | | % | | 91.3 | | % |
| Combined ratio excluding catastrophes and development | 90.2 | | % | | 91.7 | | % |
•The combined ratio excluding catastrophes and development improved 1.5 points as compared with the prior year quarter. The expense ratio improved 1.4 points driven by net earned premium growth of 7%. The underlying loss ratio was largely consistent with the prior year quarter.
•The combined ratio improved by 2.5 points as compared with the prior year quarter. Net catastrophe losses were $5 million, or 0.7 points of the loss ratio in the first quarter of 2021 compared with $8 million, or 1.1 points of the loss ratio, for the prior year quarter. Favorable net prior period development improved the loss ratio by 2.1 points in the quarter compared with 1.5 points of improvement in the prior year quarter.
•Gross written premiums, excluding third party captives, grew 10% and net written premiums grew 7% for the first quarter of 2021.
Commercial
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| Results for the Three Months Ended March 31 |
| ($ millions) | 2021 | | 2020 |
Gross written premiums ex. 3rd party captives | $ | 1,111 | | | | $ | 1,059 | | |
GWP ex. 3rd party captives change (% year over year) | 5 | | % | | | |
| Net written premiums | $ | 960 | | | | $ | 950 | | |
| NWP change (% year over year) | 1 | | % | | | |
| Core income | $ | 69 | | | | $ | 23 | | |
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| Loss ratio excluding catastrophes and development | 60.8 | | % | | 60.8 | | % |
| Effect of catastrophe impacts | 13.4 | | | | 7.0 | | |
| Effect of development-related items | 0.5 | | | | — | | |
| Loss ratio | 74.7 | | % | | 67.8 | | % |
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| Expense ratio | 31.4 | | % | | 33.2 | | % |
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| Combined ratio | 106.7 | | % | | 101.6 | | % |
| Combined ratio excluding catastrophes and development | 92.8 | | % | | 94.6 | | % |
•The combined ratio excluding catastrophes and development improved 1.8 points as compared with the prior year quarter due to an improvement in the expense ratio driven by net earned premium growth of 5%. The underlying loss ratio was consistent with the prior year quarter.
•The combined ratio increased 5.1 points as compared with the prior year quarter. Net catastrophe losses were $115 million, or 13.4 points of the loss ratio in the first quarter of 2021 compared with $57 million, or 7.0 points of the loss ratio, for the prior year quarter.
•Gross written premiums, excluding third party captives, grew 5% and net written premiums grew 1% for the first quarter of 2021.
International
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| Results for the Three Months Ended March 31 |
| ($ millions) | 2021 | | 2020 |
| Gross written premiums | $ | 343 | | | | $ | 307 | | |
| GWP change (% year over year) | 12 | | % | | | |
| Net written premiums | $ | 235 | | | | $ | 219 | | |
| NWP change (% year over year) | 7 | | % | | | |
| Core income | $ | 24 | | | | $ | 2 | | |
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| Loss ratio excluding catastrophes and development | 59.6 | | % | | 60.3 | | % |
| Effect of catastrophe impacts | 2.0 | | | | 4.3 | | |
| Effect of development-related items | (0.1) | | | | (0.1) | | |
| Loss ratio | 61.5 | | % | | 64.5 | | % |
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| Expense ratio | 34.4 | | % | | 35.4 | | % |
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| Combined ratio | 95.9 | | % | | 99.9 | | % |
| Combined ratio excluding catastrophes and development | 94.0 | | % | | 95.7 | | % |
•The combined ratio excluding catastrophes and development improved 1.7 points as compared with the prior year quarter. The expense ratio improved 1.0 point driven by net earned premium growth of 5%. The underlying loss ratio improved 0.7 points.
•The combined ratio improved 4.0 points as compared with the prior year quarter. Net catastrophe losses were $5 million, or 2.0 points of the loss ratio in the first quarter of 2021, compared with $10 million, or 4.3 points of the loss ratio, for the prior year quarter.
•Excluding currency fluctuations, gross written premiums for International increased 6% and net written premiums increased 1% for the first quarter of 2021 as compared with the prior year quarter driven by growth in Europe and Canada.
Life & Group
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| Results for the Three Months Ended March 31 |
| ($ millions) | 2021 | | 2020 |
| Net earned premiums | $ | 120 | | | | $ | 127 | | |
| Net investment income | 219 | | | | 208 | | |
| Core income | 36 | | | | 4 | | |
Core income improved $32 million for the first quarter of 2021 as compared with the same period in 2020 driven by better than expected morbidity in the long term care business and higher net investment income.
Corporate & Other
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| Results for the Three Months Ended March 31 |
| ($ millions) | 2021 | | 2020 |
| Net investment income | $ | 6 | | | | $ | 8 | | |
| Interest expense | 28 | | | | 31 | | |
| Core loss | (36) | | | | (17) | | |
Core loss increased $19 million for the first quarter of 2021 as compared with the prior year quarter driven by the recognition of a $12 million after-tax loss resulting from the cession of a legacy portfolio of excess workers' compensation policies under a retroactive reinsurance agreement.
Net Investment Income
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| Results for the Three Months Ended March 31 |
| 2021 | | 2020 |
| Net investment income | $ | 504 | | | | $ | 329 | | |
Net investment income increased $175 million as compared with the prior year quarter. The increase was driven by limited partnership and common stock investments, which returned 3.4%, or $61 million for the first quarter of 2021 compared with (7.0)%, or $(125) million in the prior year quarter.
About the Company
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 120 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe. For more information, please visit CNA at www.cna.com.
Contact
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| Media: | | Analysts: |
| Cara McCall, 312-822-1309 | | Amy C. Adams, 312-822-5533 |
Conference Call and Webcast/Presentation Information
A conference call for investors and the professional investment community will be held at 8:00 a.m. (CT) today. On the conference call will be Dino E. Robusto, Chairman and Chief Executive Officer of CNA Financial Corporation, Al Miralles, Executive Vice President and Chief Financial Officer of CNA Financial Corporation and other members of senior management. Participants can access the call by dialing (800) 289-0571, or for international callers, +1 (720) 543-0206. The call will also be broadcast live on the internet and may be accessed from the Investor Relations page of the CNA website (www.cna.com). A presentation will be posted and available on the CNA website and will provide additional insight into the results.
The call is available to the media, but questions will be restricted to investors and the professional investment community. An online replay will be available on CNA's website following the call. Financial supplement information related to the results is available on the investor relations pages of the CNA website or by contacting [email protected]. Definition of Reported Segments
•Specialty provides management and professional liability and other coverages through property and casualty products and services using a network of brokers, independent agencies and managing general underwriters.
•Commercial works with a network of brokers and independent agents to market a broad range of property and casualty insurance products and services to small, middle-market and large businesses.
•International underwrites property and casualty coverages on a global basis through two insurance companies based in the U.K. and Luxembourg, a branch operation in Canada as well as through our Lloyd's Syndicate.
•Life & Group primarily includes the results of the individual and group long term care businesses that are in run off.
•Corporate & Other primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including CNA Re, asbestos and environmental pollution (A&EP), excess workers' compensation and legacy mass tort.
Financial Measures
Management utilizes the following metrics in their evaluation of the Property & Casualty Operations. These ratios are calculated using financial results prepared in accordance with accounting principles generally accepted in the United States of America (GAAP).
•Loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums.
•Underlying loss ratio represents the loss ratio excluding catastrophes and development.
•Expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums.
•Dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums.
•Combined ratio is the sum of the loss, expense and dividend ratios.
•Underlying combined ratio is the sum of the underlying loss, expense and dividend ratios.
•Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes.
•Rate represents the average change in price on policies that renew excluding exposure change. For certain products within Small Business, where quantifiable, rate includes the influence of new business as well.
•Retention represents the percentage of premium dollars renewed in comparison to the expiring premium dollars from policies available to renew.
•New business represents premiums from policies written with new customers and additional policies written with existing customers.
Gross written premiums ex. 3rd party captives represents gross written premiums excluding business which is ceded to third party captives, including business related to large warranty programs.
The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk.
Reconciliation of GAAP Measures to Non-GAAP Measures
This press release also contains financial measures that are not in accordance with GAAP. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. The Company believes the presentation of these measures provides investors with a better understanding of the significant factors that comprise the Company's operating performance. Reconciliations of these measures to the most comparable GAAP measures follow below.
Reconciliation of Net Income (Loss) to Core Income (Loss)
Core income (loss) is calculated by excluding from net income (loss) the after-tax effects of net investment gains or losses and any cumulative effects of changes in accounting guidance. The calculation of core income (loss) excludes net investment gains or losses because net investment gains or losses are generally driven by economic factors that are not necessarily reflective of our primary operations. Management monitors core income (loss) for each business segment to assess segment performance. Presentation of consolidated core income (loss) is deemed to be a non-GAAP financial measure.
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| Results for the Three Months Ended March 31 |
| ($ millions) | 2021 | | 2020 |
| Net income (loss) | $ | 312 | | | $ | (61) | |
| Less: Net investment gains (losses) | 49 | | | (169) | |
| Core income | $ | 263 | | | $ | 108 | |
Reconciliation of Net Income (Loss) per Diluted Share to Core Income (Loss) per Diluted Share
Core income (loss) per diluted share provides management and investors with a valuable measure of the Company's operating performance for the same reasons applicable to its underlying measure, core income (loss). Core income (loss) per diluted share is core income (loss) on a per diluted share basis.
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| Results for the Three Months Ended March 31 |
| 2021 | | 2020 |
| Net income (loss) per diluted share | $ | 1.14 | | | $ | (0.23) | |
| Less: Net investment gains (losses) | 0.18 | | | (0.63) | |
| Core income per diluted share | $ | 0.96 | | | $ | 0.40 | |
Reconciliation of Book Value per Share to Book Value per Share Excluding AOCI
Book value per share excluding AOCI allows management and investors to analyze the amount of the Company's net worth primarily attributable to the Company's business operations. The Company believes this measurement is useful as it reduces the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates.
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| March 31, 2021 | | December 31, 2020 |
| Book value per share | $ | 44.50 | | | $ | 46.82 | |
| Less: Per share impact of AOCI | 0.69 | | | 2.96 | |
| Book value per share excluding AOCI | $ | 43.81 | | | $ | 43.86 | |
Calculation of Return on Equity and Core Return on Equity
Core return on equity provides management and investors with a measure of how effectively the Company is investing the portion of the Company's net worth that is primarily attributable to its business operations.
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| Results for the Three Months Ended March 31 | |
| ($ millions) | 2021 | | 2020 | |
| Annualized net income (loss) | $ | 1,247 | | | $ | (245) | | |
Average stockholders' equity including AOCI (a) | 12,398 | | | 11,288 | | |
| Return on equity | 10.1 | | % | (2.2) | | % |
| | | | |
| Annualized core income | $ | 1,053 | | | $ | 433 | | |
Average stockholders' equity excluding AOCI (a) | 11,903 | | | 11,797 | | |
| Core return on equity | 8.8 | | % | 3.7 | | % |
(a)Average stockholders' equity is calculated using a simple average of the beginning and ending balances for the period.
For additional information, please refer to CNA's most recent 10-K on file with the Securities and Exchange Commission, as well as the financial supplement, available at www.cna.com.
Forward-Looking Statements
This press release includes statements that relate to anticipated future events (forward-looking statements) rather than actual present conditions or historical events. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates” and similar expressions. Forward-looking statements, by their nature, are subject to a variety of inherent risks and uncertainties that could cause actual results to differ materially from the results projected. Many of these risks and uncertainties cannot be controlled by CNA. For a detailed description of these risks and uncertainties please refer to CNA’s filings with the Securities and Exchange Commission, available at www.cna.com.
Any forward-looking statements made in this press release are made by CNA as of the date of this press release. Further, CNA does not have any obligation to update or revise any forward-looking statement contained in this press release, even if CNA’s expectations or any related events, conditions or circumstances change.
Any descriptions of coverage under CNA policies or programs in this press release are provided for convenience only and are not to be relied upon with respect to questions of coverage, exclusions or limitations. With regard to all such matters, the terms and provisions of relevant insurance policies are primary and controlling. In addition, please note that all coverages may not be available in all states.
“CNA" is a registered trademark of CNA Financial Corporation. Certain CNA Financial Corporation subsidiaries use the "CNA" trademark in connection with insurance underwriting and claims activities. Copyright © 2021 CNA. All rights reserved.
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CNA Financial Corporation
Supplemental Financial Information
March 31, 2021
This report is for informational purposes only and includes consolidated financial statements and financial exhibits that are unaudited. This report should be read in conjunction with documents filed with the U.S. Securities and Exchange Commission, including the most recent Annual Report on Form 10-K.
Table of Contents
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| Consolidated Results | |
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| Results of Operations | |
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| Investment Information | |
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Statements of Operations
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| Three months ended March 31 | | | | | | |
| (In millions) | 2021 | | 2020 | | Change | |
| Revenues: | | | | | | |
| Net earned premiums | $ | 1,962 | | $ | 1,869 | | 5 | | % |
| Net investment income | 504 | | 329 | | 53 | | |
| Net investment gains (losses) | 57 | | (216) | | | |
| Non-insurance warranty revenue | 338 | | 301 | | | |
| Other revenues | 5 | | 8 | |
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| Total revenues | 2,866 | | | 2,291 | | | 25 | | |
| Claims, Benefits and Expenses: | | | | | | |
| Insurance claims and policyholders' benefits | 1,506 | | 1,425 | | | |
| Amortization of deferred acquisition costs | 359 | | 344 | | | |
| Non-insurance warranty expense | 311 | | 281 | | | |
| Other operating expenses | 284 | | 299 | | | |
| Interest | 28 | | 31 | | | |
| Total claims, benefits and expenses | 2,488 | | | 2,380 | | | (5) | | |
| Income (loss) before income tax | 378 | | | (89) | | | | |
| Income tax (expense) benefit | (66) | | | 28 | | | | |
| Net income (loss) | $ | 312 | | | $ | (61) | | | N/M | % |
Components of Income (Loss), Per Share Data and Return on Equity
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| Three months ended March 31 | | |
| (In millions, except per share data) | 2021 | | 2020 | |
| Components of Income (Loss) | | | | |
| Core income (loss) | $ | 263 | | | $ | 108 | | |
| Net investment gains (losses) | 49 | | | (169) | | |
| Net income (loss) | $ | 312 | | | $ | (61) | | |
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| Diluted Earnings (Loss) Per Common Share | | | | |
| Core income (loss) | $ | 0.96 | | | $ | 0.40 | | |
| Net investment gains (losses) | 0.18 | | | (0.63) | | |
| Diluted earnings (loss) per share | $ | 1.14 | | | $ | (0.23) | | |
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| Weighted Average Outstanding Common Stock and Common Stock Equivalents | | | | |
| Basic | 271.9 | | | 271.5 | | |
| Diluted | 272.9 | | | 271.5 | | |
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| Return on Equity | | | | |
Net income (loss) (1) | 10.1 | | % | (2.2) | | % |
Core income (loss) (2) | 8.8 | | | 3.7 | | |
(1) Annualized net income (loss) divided by the average stockholders' equity including accumulated other comprehensive income (loss) (AOCI) for the period. Average equity including AOCI is calculated using a simple average of the beginning and ending balances for the period.
(2) Annualized core income (loss) divided by the average stockholders' equity excluding AOCI for the period. Average equity excluding AOCI is calculated using a simple average of the beginning and ending balances for the period.
Selected Balance Sheet Data and Statement of Cash Flows Data
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| (In millions, except per share data) | March 31, 2021 | | December 31, 2020 |
| Total investments | $ | 48,671 | | | $ | 50,293 | |
| Reinsurance receivables, net of allowance for uncollectible receivables | 5,111 | | | 4,457 | |
| Total assets | 63,713 | | | 64,026 | |
| Insurance reserves | 41,147 | | | 41,143 | |
| Debt | 2,777 | | | 2,776 | |
| Total liabilities | 51,624 | | | 51,319 | |
Accumulated other comprehensive income (loss) (1) | 187 | | | 803 | |
| Total stockholders' equity | 12,089 | | | 12,707 | |
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| Book value per common share | $ | 44.50 | | | $ | 46.82 | |
| Book value per common share excluding AOCI | $ | 43.81 | | | $ | 43.86 | |
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| Outstanding shares of common stock (in millions of shares) | 271.6 | | | 271.4 | |
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Statutory capital and surplus - Combined Continental Casualty Companies (2) | $ | 10,628 | | | $ | 10,708 | |
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| Three months ended March 31 | 2021 | | 2020 |
| Net cash flows provided (used) by operating activities | $ | 82 | | | $ | 212 | |
| Net cash flows provided (used) by investing activities | 408 | | | 1,087 | |
| Net cash flows provided (used) by financing activities | (321) | | | (675) | |
| Net cash flows provided (used) by operating, investing and financing activities | $ | 169 | | | $ | 624 | |
(1) As of March 31, 2021 and December 31, 2020, the net unrealized gains on investments included in AOCI were net of after-tax Shadow Adjustments of $2,301 million and $2,773 million. To the extent that unrealized gains on fixed income securities supporting certain products within the Life & Group segment would result in a premium deficiency if realized, an increase in Insurance reserves are recorded, net of tax, as a reduction of net unrealized gains through Other comprehensive income (loss) (Shadow Adjustments).
(2) Statutory capital and surplus as of March 31, 2021 is preliminary.
Property & Casualty - Results of Operations
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| Three months ended March 31 | | | | | | |
| (In millions) | 2021 | | 2020 | | Change | |
| Gross written premiums | $ | 3,250 | | | $ | 3,083 | | | 5 | | % |
Gross written premiums ex. 3rd party captives | 2,270 | | | 2,107 | | | 8 | | |
| Net written premiums | 1,937 | | | 1,863 | | | 4 | | |
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| Net earned premiums | 1,842 | | | 1,742 | | | 6 | | |
| Net investment income | 279 | | | 113 | | | | |
| Non-insurance warranty revenue | 338 | | | 301 | | | | |
| Other revenues | 5 | | | 9 | | | | |
| Total operating revenues | 2,464 | | | 2,165 | | | 14 | | |
| Insurance claims and policyholders' benefits | 1,227 | | | 1,120 | | | | |
| Amortization of deferred acquisition costs | 359 | | | 344 | | | | |
| Non-insurance warranty expense | 311 | | | 281 | | | | |
| Other insurance related expenses | 220 | | | 232 | | | | |
| Other expenses | 15 | | | 32 | | | | |
| Total claims, benefits and expenses | 2,132 | | | 2,009 | | | (6) | | |
| Core income (loss) before income tax | 332 | | | 156 | | | | |
| Income tax (expense) benefit on core income (loss) | (69) | | | (35) | | | | |
| Core income (loss) | $ | 263 | | | $ | 121 | | | 117 | | % |
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| Other Performance Metrics | | | | | | |
| Underwriting gain (loss) | $ | 36 | | | $ | 46 | | | (22) | | % |
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| Loss & LAE ratio | 66.3 | | % | 63.8 | | % | (2.5) | | pts |
| Expense ratio | 31.5 | | | 33.1 | | | 1.6 | | |
| Dividend ratio | 0.3 | | | 0.4 | | | 0.1 | | |
| Combined ratio | 98.1 | | % | 97.3 | | % | (0.8) | | pts |
| Combined ratio excluding catastrophes and development | 91.9 | | % | 93.7 | | % | 1.8 | | pts |
| | | | | | |
| Net accident year catastrophe losses incurred | $ | 125 | | | $ | 75 | | | | |
| Effect on loss & LAE ratio | 6.8 | | % | 4.3 | | % | (2.5) | | pts |
| | | | | | |
| Net prior year development and other: (favorable) / unfavorable | $ | (11) | | | $ | (11) | | | | |
| Effect on loss & LAE ratio | (0.6) | | % | (0.7) | | % | (0.1) | | pts |
| | | | | | |
| Rate | 11 | | % | 9 | | % | 2 | | pts |
| Renewal premium change | 9 | | % | 9 | | % | — | | pts |
| Retention | 83 | | % | 82 | | % | 1 | | pts |
| New business | $ | 394 | | | $ | 340 | | | 16 | | % |
Specialty - Results of Operations
| | | | | | | | | | | | | | | | | | | | |
| Three months ended March 31 | | | | | | |
| (In millions) | 2021 | | 2020 | | Change | |
| Gross written premiums | $ | 1,794 | | | $ | 1,714 | | | 5 | | % |
Gross written premiums ex. 3rd party captives | 816 | | | 741 | | | 10 | | |
| Net written premiums | 742 | | | 694 | | | 7 | | |
| | | | | | |
| Net earned premiums | 735 | | | 685 | | | 7 | | |
| Net investment income | 117 | | | 56 | | | | |
| Non-insurance warranty revenue | 338 | | | 301 | | | | |
| Other revenues | — | | | 1 | | | | |
| Total operating revenues | 1,190 | | | 1,043 | | | 14 | | |
| Insurance claims and policyholders' benefits | 428 | | | 406 | | | | |
| Amortization of deferred acquisition costs | 154 | | | 151 | | | | |
| Non-insurance warranty expense | 311 | | | 281 | | | | |
| Other insurance related expenses | 70 | | | 69 | | | | |
| Other expenses | 11 | | | 13 | | | | |
| Total claims, benefits and expenses | 974 | | | 920 | | | (6) | | |
| Core income (loss) before income tax | 216 | | | 123 | | | | |
| Income tax (expense) benefit on core income (loss) | (46) | | | (27) | | | | |
| Core income (loss) | $ | 170 | | | $ | 96 | | | 77 | | % |
| | | | | | |
| Other Performance Metrics | | | | | | |
| Underwriting gain (loss) | $ | 83 | | | $ | 59 | | | 41 | | % |
| | | | | | |
| Loss & LAE ratio | 58.0 | | % | 59.1 | | % | 1.1 | | pts |
| Expense ratio | 30.6 | | | 32.0 | | | 1.4 | | |
| Dividend ratio | 0.2 | | | 0.2 | | | — | | |
| Combined ratio | 88.8 | | % | 91.3 | | % | 2.5 | | pts |
| Combined ratio excluding catastrophes and development | 90.2 | | % | 91.7 | | % | 1.5 | | pts |
| | | | | | |
| Net accident year catastrophe losses incurred | $ | 5 | | | $ | 8 | | | | |
| Effect on loss & LAE ratio | 0.7 | | % | 1.1 | | % | 0.4 | | pts |
| | | | | | |
| Net prior year development and other: (favorable) / unfavorable | $ | (15) | | | $ | (11) | | | | |
| Effect on loss & LAE ratio | (2.1) | | % | (1.5) | | % | 0.6 | | pts |
| | | | | | |
| Rate | 10 | | % | 10 | | % | — | | pts |
| Renewal premium change | 9 | | % | 11 | | % | (2) | | pts |
| Retention | 86 | | % | 83 | | % | 3 | | pts |
| New business | $ | 103 | | | $ | 74 | | | 39 | | % |
Commercial - Results of Operations
| | | | | | | | | | | | | | | | | | | | |
| Three months ended March 31 | | | | | | |
| (In millions) | 2021 | | 2020 | | Change | |
| Gross written premiums | $ | 1,113 | | | $ | 1,062 | | | 5 | | % |
Gross written premiums ex. 3rd party captives | 1,111 | | | 1,059 | | | 5 | | |
| Net written premiums | 960 | | | 950 | | | 1 | | |
| | | | | | |
| Net earned premiums | 855 | | | 818 | | | 5 | | |
| Net investment income | 148 | | | 42 | | | | |
| Other revenues | 5 | | | 8 | | | | |
| Total operating revenues | 1,008 | | | 868 | | | 16 | | |
| Insurance claims and policyholders' benefits | 644 | | | 560 | | | | |
| Amortization of deferred acquisition costs | 153 | | | 144 | | | | |
| Other insurance related expenses | 115 | | | 127 | | | | |
| Other expenses | 9 | | | 6 | | | | |
| Total claims, benefits and expenses | 921 | | | 837 | | | (10) | | |
| Core income (loss) before income tax | 87 | | | 31 | | | | |
| Income tax (expense) benefit on core income (loss) | (18) | | | (8) | | | | |
| Core income (loss) | $ | 69 | | | $ | 23 | | | N/M | % |
| | | | | | |
| Other Performance Metrics | | | | | | |
| Underwriting gain (loss) | $ | (57) | | | $ | (13) | | | N/M | % |
| | | | | | |
| Loss & LAE ratio | 74.7 | | % | 67.8 | | % | (6.9) | | pts |
| Expense ratio | 31.4 | | | 33.2 | | | 1.8 | | |
| Dividend ratio | 0.6 | | | 0.6 | | | — | | |
| Combined ratio | 106.7 | | % | 101.6 | | % | (5.1) | | pts |
| Combined ratio excluding catastrophes and development | 92.8 | | % | 94.6 | | % | 1.8 | | pts |
| | | | | | |
| Net accident year catastrophe losses incurred | $ | 115 | | | $ | 57 | | | | |
| Effect on loss & LAE ratio | 13.4 | | % | 7.0 | | % | (6.4) | | pts |
| | | | | | |
| Net prior year development and other: (favorable) / unfavorable | $ | 4 | | | $ | — | | | | |
| Effect on loss & LAE ratio | 0.5 | | % | — | | % | (0.5) | | pts |
| | | | | | |
| Rate | 10 | | % | 8 | | % | 2 | | pts |
| Renewal premium change | 8 | | % | 9 | | % | (1) | | pts |
| Retention | 84 | | % | 86 | | % | (2) | | pts |
| New business | $ | 211 | | | $ | 198 | | | 7 | | % |
International - Results of Operations
| | | | | | | | | | | | | | | | | | | | |
| Three months ended March 31 | | | | | | |
| (In millions) | 2021 | | 2020 | | Change | |
| Gross written premiums | $ | 343 | | | $ | 307 | | | 12 | | % |
| Net written premiums | 235 | | | 219 | | | 7 | | |
| Net earned premiums | 252 | | | 239 | | | 5 | | |
| Net investment income | 14 | | | 15 | | | | |
| Other revenues | — | | | — | | | | |
| Total operating revenues | 266 | | | 254 | | | 5 | | |
| Insurance claims and policyholders' benefits | 155 | | | 154 | | | | |
| Amortization of deferred acquisition costs | 52 | | | 49 | | | | |
| Other insurance related expenses | 35 | | | 36 | | | | |
| Other expenses | (5) | | | 13 | | | | |
| Total claims, benefits and expenses | 237 | | | 252 | | | 6 | | |
| Core income (loss) before income tax | 29 | | | 2 | | | | |
| Income tax (expense) benefit on core income (loss) | (5) | | | — | | | | |
| Core income (loss) | $ | 24 | | | $ | 2 | | | N/M | % |
| | | | | | |
| Other Performance Metrics | | | | | | |
| Underwriting gain (loss) | $ | 10 | | | $ | — | | | N/M | % |
| | | | | | |
| Loss & LAE ratio | 61.5 | | % | 64.5 | | % | 3.0 | | pts |
| Expense ratio | 34.4 | | | 35.4 | | | 1.0 | | |
| Dividend ratio | — | | | — | | | — | | |
| Combined ratio | 95.9 | | % | 99.9 | | % | 4.0 | | pts |
| Combined ratio excluding catastrophes and development | 94.0 | | % | 95.7 | | % | 1.7 | | pts |
| | | | | | |
| Net accident year catastrophe losses incurred | $ | 5 | | | $ | 10 | | | | |
| Effect on loss & LAE ratio | 2.0 | | % | 4.3 | | % | 2.3 | | pts |
| | | | | | |
| Net prior year development and other: (favorable) / unfavorable | $ | — | | | $ | — | | | | |
| Effect on loss & LAE ratio | (0.1) | | % | (0.1) | | % | — | | pts |
| | | | | | |
| Rate | 14 | | % | 9 | | % | 5 | | pts |
| Renewal premium change | 11 | | % | 9 | | % | 2 | | pts |
| Retention | 74 | | % | 70 | | % | 4 | | pts |
| New business | $ | 80 | | | $ | 68 | | | 18 | | % |
Life & Group - Results of Operations
| | | | | | | | | | | |
| Three months ended March 31 | | | |
| (In millions) | 2021 | | 2020 |
| Net earned premiums | $ | 120 | | | $ | 127 | |
| Net investment income | 219 | | | 208 | |
| Other revenues | 1 | | | — | |
| Total operating revenues | 340 | | | 335 | |
| Insurance claims and policyholders' benefits | 281 | | | 316 | |
| Other insurance related expenses | 25 | | | 26 | |
| Other expenses | 2 | | | 3 | |
| Total claims, benefits and expenses | 308 | | | 345 | |
| Core income (loss) before income tax | 32 | | | (10) | |
| Income tax (expense) benefit on core income (loss) | 4 | | | 14 | |
| Core income (loss) | $ | 36 | | | $ | 4 | |
Corporate & Other - Results of Operations
| | | | | | | | | | | |
| Three months ended March 31 | | | |
| (In millions) | 2021 | | 2020 |
| Net earned premiums | $ | — | | | $ | — | |
| Net investment income | 6 | | | 8 | |
| Other revenues | (1) | | | (1) | |
| Total operating revenues | 5 | | | 7 | |
| Insurance claims and policyholders' benefits | (2) | | | (11) | |
| Other insurance related expenses | 10 | | | — | |
| Other expenses | 40 | | | 37 | |
| Total claims, benefits and expenses | 48 | | | 26 | |
| Core income (loss) before income tax | (43) | | | (19) | |
| Income tax (expense) benefit on core income (loss) | 7 | | | 2 | |
| Core income (loss) | $ | (36) | | | $ | (17) | |
| | | |
Investment Summary - Consolidated
| | | | | | | | | | | | | | | | | | | | | | | | |
| March 31, 2021 | | December 31, 2020 | |
| (In millions) | Carrying Value | | Net Unrealized Gains (Losses) | | Carrying Value | | Net Unrealized Gains (Losses) | |
| Fixed maturity securities: | | | | | | | | |
| Corporate and other bonds | $ | 23,690 | | | $ | 2,573 | | | $ | 24,352 | | | $ | 3,556 | | |
| States, municipalities and political subdivisions: | | | | | | | | |
| Tax-exempt | 8,273 | | 1,161 | | 8,499 | | 1,311 | |
| Taxable | 3,327 | | 398 | | 3,093 | | 552 | |
| Total states, municipalities and political subdivisions | 11,600 | | | 1,559 | | | 11,592 | | | 1,863 | | |
| Asset-backed: | | | | | | | | |
| RMBS | 3,283 | | | 68 | | | 3,587 | | | 145 | | |
| CMBS | 1,988 | | | 52 | | | 1,967 | | | 51 | | |
| Other ABS | 2,345 | | | 64 | | | 2,251 | | | 72 | | |
| Total asset-backed | 7,616 | | | 184 | | | 7,805 | | | 268 | | |
| U.S. Treasury and obligations of government-sponsored enterprises | 132 | | | (6) | | | 338 | | | (1) | | |
| Foreign government | 529 | | | 21 | | | 544 | | | 32 | | |
| Redeemable preferred stock | 12 | | | — | | | — | | | — | | |
| Total fixed maturity securities | 43,579 | | | 4,331 | | | 44,631 | | | 5,718 | | |
| Equities: | | | | | | | | |
| Common stock | 198 | | | — | | | 195 | | | — | | |
| Non-redeemable preferred stock | 786 | | | — | | | 797 | | | — | | |
| Total equities | 984 | | | — | | | 992 | | | — | | |
| Limited partnership investments | 1,654 | | | — | | | 1,619 | | | — | | |
| Other invested assets | 77 | | | — | | | 76 | | | — | | |
| Mortgage loans | 1,043 | | | — | | | 1,068 | | | — | | |
| Short term investments | 1,334 | | | — | | | 1,907 | | | — | | |
| Total investments | $ | 48,671 | | | $ | 4,331 | | | $ | 50,293 | | | $ | 5,718 | | |
| | | | | | | | |
| Net receivable/(payable) on investment activity | $ | (81) | | | | | $ | 22 | | | | |
| | | | | | | | |
| Effective duration (in years) | 6.5 | | | | 6.3 | | | |
| Weighted average rating | A | | | | A | | | |
RMBS - Residential mortgage-backed securities
CMBS - Commercial mortgage-backed securities
Other ABS - Other asset-backed securities
Investment Summary - Property & Casualty and Corporate & Other
| | | | | | | | | | | | | | | | | | | | | | | |
| March 31, 2021 | | December 31, 2020 |
| (In millions) | Carrying Value | | Net Unrealized Gains (Losses) | | Carrying Value | | Net Unrealized Gains (Losses) |
| Fixed maturity securities: | | | | | | | |
| Corporate and other bonds | $ | 15,128 | | | $ | 913 | | | $ | 15,560 | | | $ | 1,348 | |
| States, municipalities and political subdivisions: | | | | | | | |
| Tax-exempt | 1,667 | | 85 | | 1,711 | | 114 |
| Taxable | 1,581 | | 50 | | 1,286 | | 110 |
| Total states, municipalities and political subdivisions | 3,248 | | | 135 | | | 2,997 | | | 224 | |
| Asset-backed: | | | | | | | |
| RMBS | 3,221 | | | 64 | | | 3,507 | | | 140 | |
| CMBS | 1,908 | | | 48 | | | 1,879 | | | 46 | |
| Other ABS | 2,149 | | | 51 | | | 2,056 | | | 52 | |
| Total asset-backed | 7,278 | | | 163 | | | 7,442 | | | 238 | |
| U.S. Treasury and obligations of government-sponsored enterprises | 113 | | | (3) | | | 327 | | | (1) | |
| Foreign government | 515 | | | 19 | | | 529 | | | 29 | |
| Redeemable preferred stock | 12 | | | — | | | — | | | — | |
| Total fixed maturity securities | 26,294 | | | 1,227 | | | 26,855 | | | 1,838 | |
| Equities: | | | | | | | |
| Common stock | 198 | | | — | | | 195 | | | — | |
| Non-redeemable preferred stock | 188 | | | — | | | 202 | | | — | |
| Total equities | 386 | | | — | | | 397 | | | — | |
| Limited partnership investments | 915 | | | — | | | 896 | | | — | |
| Other invested assets | 77 | | | — | | | 76 | | | — | |
| Mortgage loans | 795 | | | — | | | 782 | | | — | |
| Short term investments | 1,280 | | | — | | | 1,772 | | | — | |
| Total investments | $ | 29,747 | | | $ | 1,227 | | | $ | 30,778 | | | $ | 1,838 | |
| | | | | | | |
| Net receivable/(payable) on investment activity | $ | (96) | | | | | $ | 10 | | | |
| | | | | | | |
| Effective duration (in years) | 4.9 | | | | 4.5 | | |
| Weighted average rating | A- | | | | A | | |
Investment Summary - Life & Group
| | | | | | | | | | | | | | | | | | | | | | | |
| March 31, 2021 | | December 31, 2020 |
| (In millions) | Carrying Value | | Net Unrealized Gains (Losses) | | Carrying Value | | Net Unrealized Gains (Losses) |
| Fixed maturity securities: | | | | | | | |
| Corporate and other bonds | $ | 8,562 | | | $ | 1,660 | | | $ | 8,792 | | | $ | 2,208 | |
| States, municipalities and political subdivisions: | | | | | | | |
| Tax-exempt | 6,606 | | 1,076 | | 6,788 | | 1,197 |
| Taxable | 1,746 | | 348 | | 1,807 | | 442 |
| Total states, municipalities and political subdivisions | 8,352 | | | 1,424 | | | 8,595 | | | 1,639 | |
| Asset-backed: | | | | | | | |
| RMBS | 62 | | | 4 | | | 80 | | | 5 | |
| CMBS | 80 | | | 4 | | | 88 | | | 5 | |
| Other ABS | 196 | | | 13 | | | 195 | | | 20 | |
| Total asset-backed | 338 | | | 21 | | | 363 | | | 30 | |
| U.S. Treasury and obligations of government-sponsored enterprises | 19 | | | (3) | | | 11 | | | — | |
| Foreign government | 14 | | | 2 | | | 15 | | | 3 | |
| Redeemable preferred stock | — | | | — | | | — | | | — | |
| Total fixed maturity securities | 17,285 | | | 3,104 | | | 17,776 | | | 3,880 | |
| Equities: | | | | | | | |
| Common stock | — | | | — | | | — | | | — | |
| Non-redeemable preferred stock | 598 | | | — | | | 595 | | | — | |
| Total equities | 598 | | | — | | | 595 | | | — | |
| Limited partnership investments | 739 | | | — | | | 723 | | | — | |
| Other invested assets | — | | | — | | | — | | | — | |
| Mortgage loans | 248 | | | — | | | 286 | | | — | |
| Short term investments | 54 | | | — | | | 135 | | | — | |
| Total investments | $ | 18,924 | | | $ | 3,104 | | | $ | 19,515 | | | $ | 3,880 | |
| | | | | | | |
| Net receivable/(payable) on investment activity | $ | 15 | | | | | $ | 12 | | | |
| | | | | | | |
| Effective duration (in years) | 9.1 | | | | 9.2 | | |
| Weighted average rating | A | | | | A | | |
Investments - Fixed Maturity Securities by Credit Rating
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| March 31, 2021 | U.S. Government, Government agencies and Government-sponsored enterprises | | AAA | | AA | | A | | BBB | | Non-investment grade | | Total |
| (In millions) | Fair Value | | Net Unrealized Gains (Losses) | | Fair Value | | Net Unrealized Gains (Losses) | | Fair Value | | Net Unrealized Gains (Losses) | | Fair Value | | Net Unrealized Gains (Losses) | | Fair Value | | Net Unrealized Gains (Losses) | | Fair Value | | Net Unrealized Gains (Losses) | | Fair Value | | Net Unrealized Gains (Losses) |
| Corporate and other bonds | $ | — | | | $ | — | | | $ | 48 | | | $ | — | | | $ | 478 | | | $ | 28 | | | $ | 5,109 | | | $ | 605 | | | $ | 15,866 | | | $ | 1,830 | | | $ | 2,189 | | | $ | 110 | | | $ | 23,690 | | | $ | 2,573 | |
| States, municipalities and political subdivisions | — | | | — | | | 3,009 | | | 364 | | | 5,539 | | | 727 | | | 2,675 | | | 417 | | | 363 | | | 50 | | | 14 | | | 1 | | | 11,600 | | | 1,559 | |
| Asset-backed: | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| RMBS | 3,014 | | | 42 | | | 3 | | | — | | | 18 | | | — | | | 71 | | | 6 | | | 21 | | | 1 | | | 156 | | | 19 | | | 3,283 | | | 68 | |
| CMBS | 3 | | | — | | | 307 | | | 16 | | | 790 | | | 35 | | | 271 | | | 5 | | | 469 | | | (5) | | | 148 | | | 1 | | | 1,988 | | | 52 | |
| Other ABS | — | | | — | | | 74 | | | 1 | | | 128 | | | 2 | | | 1,169 | | | 19 | | | 945 | | | 42 | | | 29 | | | — | | | 2,345 | | | 64 | |
| Total asset-backed | 3,017 | | | 42 | | | 384 | | | 17 | | | 936 | | | 37 | | | 1,511 | | | 30 | | | 1,435 | | | 38 | | | 333 | | | 20 | | | 7,616 | | | 184 | |
| U.S. Treasury and obligations of government-sponsored enterprises | 132 | | | (6) | | | — | | | — | | | — | | | — | | | — | | | — | | | — | | | — | | | — | | | — | | | 132 | | | (6) | |
| Foreign government | — | | | — | | | 148 | | | 4 | | | 268 | | | 10 | | | 85 | | | 5 | | | 28 | | | 2 | | | — | | | — | | | 529 | | | 21 | |
| Redeemable preferred stock | — | | | — | | | — | | | — | | | — | | | — | | | — | | | — | | | — | | | — | | | 12 | | | — | | | 12 | | | — | |
| Total fixed maturity securities | $ | 3,149 | | | $ | 36 | | | $ | 3,589 | | | $ | 385 | | | $ | 7,221 | | | $ | 802 | | | $ | 9,380 | | | $ | 1,057 | | | $ | 17,692 | | | $ | 1,920 | | | $ | 2,548 | | | $ | 131 | | | $ | 43,579 | | | $ | 4,331 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Percentage of total fixed maturity securities | 7 | % | | | | 8 | % | | | | 17 | % | | | | 21 | % | | | | 41 | % | | | | 6 | % | | | | 100 | % | | |
Components of Net Investment Income
| | | | | | | | | | | | | | |
| Three months ended March 31 | Consolidated | |
| (In millions) | 2021 | | 2020 | |
| Taxable fixed income securities | $ | 359 | | | $ | 371 | | |
| Tax-exempt fixed income securities | 80 | | | 78 | | |
| Total fixed income securities | 439 | | | 449 | | |
| Limited partnership and common stock investments | 61 | | | (125) | | |
| Other, net of investment expense | 4 | | | 5 | | |
| Net investment income | $ | 504 | | | $ | 329 | | |
| | | | |
| Effective income yield for fixed income securities portfolio | 4.4 | | % | 4.6 | | % |
| Limited partnership and common stock return | 3.4 | | | (7.0) | | |
| | | | | | | | | | | | | | |
| Property & Casualty and Corporate & Other | |
| Three months ended March 31 | |
| (In millions) | 2021 | | 2020 | |
| Taxable fixed income securities | $ | 225 | | | $ | 234 | | |
| Tax-exempt fixed income securities | 12 | | | 5 | | |
| Total fixed income securities | 237 | | | 239 | | |
| Limited partnership and common stock investments | 42 | | | (125) | | |
| Other, net of investment expense | 6 | | | 7 | | |
| Net investment income | $ | 285 | | | $ | 121 | | |
| | | | |
| Effective income yield for fixed income securities portfolio | 3.8 | | % | 4.0 | | % |
| | | | |
| | | | | | | | | | | | | | |
| Three months ended March 31 | Life & Group | |
| (In millions) | 2021 | | 2020 | |
| Taxable fixed income securities | $ | 134 | | | $ | 137 | | |
| Tax-exempt fixed income securities | 68 | | | 73 | | |
| Total fixed income securities | 202 | | | 210 | | |
| Limited partnership and common stock investments | 19 | | | — | | |
| Other, net of investment expense | (2) | | | (2) | | |
| Net investment income | $ | 219 | | | $ | 208 | | |
| | | | |
| Effective income yield for fixed income securities portfolio | 5.5 | | % | 5.6 | | % |
Claim & Claim Adjustment Expense Reserve Rollforward
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Three months ended March 31, 2021 (In millions) | Specialty | | Commercial | | International | | P&C Operations | | Life & Group | | Corporate & Other | | Total Operations |
| Claim & claim adjustment expense reserves, beginning of period | | | | | | | | | | | | | |
| Gross | $ | 5,748 | | | $ | 8,250 | | | $ | 2,091 | | | $ | 16,089 | | | $ | 3,743 | | | $ | 2,874 | | | $ | 22,706 | |
| Ceded | 850 | | | 775 | | | 269 | | | 1,894 | | | 128 | | | 1,983 | | | 4,005 | |
| Net | 4,898 | | | 7,475 | | | 1,822 | | | 14,195 | | | 3,615 | | | 891 | | | 18,701 | |
| | | | | | | | | | | | | |
| Reduction of net reserves due to Excess Workers' Compensation Loss Portfolio Transfer | — | | | — | | | — | | | — | | | — | | | (632) | | | (632) | |
| Net incurred claim & claim adjustment expenses | 427 | | | 640 | | | 155 | | | 1,222 | | | 248 | | | — | | | 1,470 | |
| Net claim & claim adjustment expense payments | (329) | | | (459) | | | (114) | | | (902) | | | (244) | | | (6) | | | (1,152) | |
| Foreign currency translation adjustment and other | (1) | | | 1 | | | (11) | | | (11) | | | (21) | | | — | | | (32) | |
| | | | | | | | | | | | | |
| Claim & claim adjustment expense reserves, end of period | | | | | | | | | | | | | |
| Net | 4,995 | | | 7,657 | | | 1,852 | | | 14,504 | | | 3,598 | | | 253 | | | 18,355 | |
| Ceded | 921 | | | 792 | | | 290 | | | 2,003 | | | 128 | | | 2,570 | | | 4,701 | |
| Gross | $ | 5,916 | | | $ | 8,449 | | | $ | 2,142 | | | $ | 16,507 | | | $ | 3,726 | | | $ | 2,823 | | | $ | 23,056 | |
Life & Group Policyholder Reserves
| | | | | | | | | | | | | | | | | |
| March 31, 2021 | | | | | |
| (In millions) | Claim and claim adjustment expenses | | Future policy benefits | | Total |
| Long term care | $ | 2,855 | | | $ | 9,795 | | | 12,650 | |
| Structured settlement annuities | 537 | | — | | | 537 | |
| Other | 9 | | — | | | 9 | |
| Total | 3,401 | | | 9,795 | | | 13,196 | |
| Shadow adjustments | 197 | | 2,716 | | | 2,913 | |
| Ceded reserves | 128 | | 261 | | | 389 | |
| Total gross reserves | $ | 3,726 | | | $ | 12,772 | | | 16,498 | |
| | | | | | | | | | | | | | | | | |
| December 31, 2020 | | | | | |
| (In millions) | Claim and claim adjustment expenses | | Future policy benefits | | Total |
| Long term care | $ | 2,844 | | | $ | 9,762 | | | $ | 12,606 | |
| Structured settlement annuities | 543 | | — | | | 543 | |
| Other | 10 | | — | | | 10 | |
| Total | 3,397 | | | 9,762 | | | 13,159 | |
| Shadow adjustments | 218 | | 3,293 | | | 3,511 | |
| Ceded reserves | 128 | | 263 | | | 391 | |
| Total gross reserves | $ | 3,743 | | | $ | 13,318 | | | 17,061 | |
Definitions and Presentation
•Collectively, CNA Financial Corporation (CNAF) and its subsidiaries are referred to as CNA or the Company.
•P&C Operations includes Specialty, Commercial and International.
•Life & Group segment primarily includes the results of long term care businesses that are in run-off.
•Corporate & Other segment primarily includes certain corporate expenses including interest on corporate debt and the results of certain property and casualty business in run-off, including CNA Re, asbestos and environmental pollution, excess workers' compensation and legacy mass tort. Intersegment eliminations are also included in this segment.
•Management uses the core income (loss) financial measure to monitor the Company’s operations. Please refer to Note O to the Consolidated Financial Statements within the December 31, 2020 Form 10-K for further discussion of this non-GAAP financial measure.
•Management uses underwriting results to monitor insurance operations. Underwriting results are pretax and are calculated as net earned premiums less total insurance expenses, which includes insurance claims and policyholders' benefits, amortization of deferred acquisition costs and other insurance related expenses.
•In the evaluation of the results of Specialty, Commercial and International, management uses the loss ratio, the expense ratio, the dividend ratio and the combined ratio. These ratios are calculated using financial results prepared in accordance with accounting principles generally accepted in the United States of America. The loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums. The expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums. The dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums. The combined ratio is the sum of the loss, expense and dividend ratios. In addition, management also utilizes renewal premium change, rate, retention and new business in evaluating operating trends. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. Rate represents the average change in price on policies that renew excluding exposure change. For certain products within Small Business, where quantifiable, rate includes the influence of new business as well. Exposure represents the measure of risk used in the pricing of the insurance product. Retention represents the percentage of premium dollars renewed in comparison to the expiring premium dollars from policies available to renew. Rate, renewal premium change and retention presented for the prior year is updated to reflect subsequent activity on policies written in the period. New business represents premiums from policies written with new customers and additional policies written with existing customers.
•This financial supplement may also reference or contain financial measures that are not in accordance with GAAP. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. Core income, which is derived from certain income statement amounts, is used by management to monitor performance of the Company's insurance operations. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk.
•Core income (loss) is calculated by excluding from net income (loss) the after-tax effects of net investment gains or losses and any cumulative effects of changes in accounting guidance. The calculation of core income (loss) excludes net investment gains or losses because net investment gains or losses are generally driven by economic factors that are not necessarily reflective of our primary operations. Management monitors core income (loss) for each business segment to assess segment performance. Presentation of consolidated core income (loss) is deemed to be a non-GAAP financial measure. For reconciliations of non-GAAP measures to the most comparable GAAP measures and other information, please refer herein and/or to CNA's most recent 10-K on file with the Securities and Exchange Commission, as well as the press release, available at www.cna.com.
•Gross written premiums ex. 3rd party captives represents gross written premiums excluding business which is ceded to third party captives, including business related to large warranty programs.
•Pretax net prior year development and other includes the effects of interest accretion and change in allowance for uncollectible reinsurance and deductible amounts.
•Net investment income from fixed income securities, as presented, includes both fixed maturity securities and non-redeemable preferred stock.
•Certain immaterial differences are due to rounding.
•N/M = Not Meaningful