cna-20210503
0000021175falseCommon Stock, Par value $2.50"CNA"00000211752021-05-032021-05-030000021175exch:XNYS2021-05-032021-05-030000021175exch:XCHI2021-05-032021-05-03

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported) May 3, 2021

CNA FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)

Delaware1-582336-6169860
(State or other jurisdiction(Commission(IRS Employer
of incorporation)File Number)Identification No.)

151 N. Franklin
Chicago, IL 60606
(Address of principal executive offices) (Zip Code)
(312) 822-5000
(Registrant's telephone number, including area code)

NOT APPLICABLE
(Former name or former address, if changed since last report.)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, Par value $2.50"CNA"New York Stock Exchange
Chicago Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.




ITEM 2.02 RESULTS OF OPERATIONS AND FINANCIAL CONDITION.
On May 3, 2021, the registrant issued a press release and posted on its website (www.cna.com) a financial supplement providing information on its results of operations for the first quarter 2021. The press release is furnished as Exhibit 99.1 and the financial supplement is furnished as Exhibit 99.2 to this Form 8-K.
The information under Item 2.02 and in Exhibits 99.1 and 99.2 in this Current Report is being furnished and shall not be deemed “filed” for the purpose of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that Section. The information under Item 2.02 and in Exhibits 99.1 and 99.2 in this Current Report shall not be incorporated by reference into any registration statement or other document pursuant to the Securities Act of 1933, as amended.

ITEM 9.01 FINANCIAL STATEMENTS AND EXHIBITS.
(d) Exhibits:
See Exhibit Index.





EXHIBIT INDEX

Exhibit No.Description
CNA Financial Corporation press release, issued May 3, 2021, providing information on the first quarter 2021 results of operations.
CNA Financial Corporation financial supplement, posted on its website May 3, 2021, providing supplemental financial information on the first quarter 2021.
104Cover Page Interactive Data File (embedded within the Inline XBRL document)




SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

CNA Financial Corporation
(Registrant)
Date:  May 3, 2021By/s/ Albert J. Miralles
(Signature)
Albert J. Miralles
Executive Vice President and
Chief Financial Officer




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FOR IMMEDIATE RELEASE

CNA FINANCIAL ANNOUNCES FIRST QUARTER 2021
NET INCOME OF $1.14 PER SHARE AND CORE INCOME OF $0.96 PER SHARE
Net income was $312 million versus net loss of $61 million in the prior year quarter; core income was $263 million versus $108 million in the prior year quarter.
The P&C combined ratio was 98.1% compared with 97.3% in the prior year quarter, including 6.8 points of catastrophe loss impact compared with 4.3 points in the prior year quarter.
Net catastrophe losses were $125 million pretax versus $75 million in the prior year quarter. Net catastrophe losses in the current quarter were primarily driven by Winter Storms Uri and Viola.
The underlying combined ratio was 91.9% compared with 93.7% in the prior year quarter. The underlying loss ratio was 60.1% compared with 60.2% in the prior year quarter and the expense ratio was 31.5% compared with 33.1% in the prior year quarter.
P&C segments, excluding third party captives, generated gross written premium growth of 8% and net written premium growth of 4%.
Rate of +11% consistent with full year 2020.
Net investment income of $504 million pretax includes $61 million of income from limited partnerships and common stock compared with $329 million of pretax net investment income which included $125 million of losses from limited partnerships and common stock in the prior year quarter.
Book value per share of $44.50; book value per share excluding AOCI of $43.81, a 2% increase from year-end 2020 adjusting for $1.13 of dividends per share.
Board of Directors declares regular quarterly cash dividend of $0.38 per share.













1


CHICAGO, May 3, 2021 --- CNA Financial Corporation (NYSE: CNA) today announced first quarter 2021 net income of $312 million, or $1.14 per share, versus net loss of $61 million, or $(0.23) per share, in the prior year quarter. Core income for the quarter was $263 million, or $0.96 per share, versus $108 million, or $0.40 per share, in the prior year quarter.
Our Property & Casualty segments produced core income of $263 million for the first quarter of 2021, an increase of $142 million compared to the prior year quarter primarily due to higher net investment income driven by limited partnership and common stock returns and improved non-catastrophe current accident year underwriting results. These results were partially offset by higher net catastrophe losses.
Our Life & Group and Corporate & Other segments produced core income (loss) for the first quarter of 2021 of $36 million and $(36) million, respectively.
CNA Financial declared a quarterly dividend of $0.38 per share, payable June 3, 2021 to stockholders of record on May 17, 2021.
Results for the Three Months Ended March 31
($ millions, except per share data)20212020
Net income (loss)$312 $(61)
Core income (a)
263 108 
Net income (loss) per diluted share$1.14 $(0.23)
Core income per diluted share0.96 0.40 
March 31, 2021December 31, 2020
Book value per share$44.50 $46.82 
Book value per share excluding AOCI43.81 43.86 
(a)Management utilizes the core income (loss) financial measure to monitor the Company's operations. Please refer herein to the Reconciliation of GAAP Measures to Non-GAAP Measures section of this press release for further discussion of this non-GAAP measure.
“I am very pleased with our results as we achieved the best underlying combined ratio in over 12 years, offsetting substantially elevated catastrophes in the first quarter, as well as continued double-digit rate increases and strong new business growth. We remain bullish about our growth opportunities for the remainder of the year as we expect favorable market conditions to persist," said Dino E. Robusto, Chairman & Chief Executive Officer of CNA Financial Corporation.
2


Property & Casualty Operations
Results for the Three Months Ended March 31
($ millions)20212020
Gross written premiums ex. 3rd party captives
$2,270 $2,107 
GWP ex. 3rd party captives change (% year over year)
%
Net written premiums$1,937 $1,863 
NWP change (% year over year)%
Net investment income$279 $113 
Core income263 121 
Loss ratio excluding catastrophes and development60.1 %60.2 %
Effect of catastrophe impacts6.8 4.3 
Effect of development-related items(0.6)(0.7)
Loss ratio66.3 %63.8 %
Expense ratio31.5 %33.1 %
Combined ratio98.1 %97.3 %
Combined ratio excluding catastrophes and development91.9 %93.7 %
The combined ratio excluding catastrophes and development improved 1.8 points as compared with the prior year quarter. The expense ratio improved 1.6 points driven by net earned premium growth of 6%. The underlying loss ratio was largely consistent with the prior year quarter.
The combined ratio increased 0.8 points as compared with the prior year quarter. Net catastrophe losses were $125 million, or 6.8 points of the loss ratio in the quarter compared with $75 million, or 4.3 points of the loss ratio, for the prior year quarter. Favorable net prior period development improved the loss ratio by 0.6 points in the current quarter compared with 0.7 points of improvement in the prior year quarter.
P&C segments, excluding third party captives, generated gross written premium growth of 8% and net written premium growth of 4%.
3


Business Operating Highlights
Specialty
Results for the Three Months Ended March 31
($ millions)20212020
Gross written premiums ex. 3rd party captives
$816 $741 
GWP ex. 3rd party captives change (% year over year)
10 %
Net written premiums$742 $694 
NWP change (% year over year)%
Core income$170 $96 
Loss ratio excluding catastrophes and development59.4 %59.5 %
Effect of catastrophe impacts0.7 1.1 
Effect of development-related items(2.1)(1.5)
Loss ratio58.0 %59.1 %
Expense ratio30.6 %32.0 %
Combined ratio88.8 %91.3 %
Combined ratio excluding catastrophes and development90.2 %91.7 %
The combined ratio excluding catastrophes and development improved 1.5 points as compared with the prior year quarter. The expense ratio improved 1.4 points driven by net earned premium growth of 7%. The underlying loss ratio was largely consistent with the prior year quarter.
The combined ratio improved by 2.5 points as compared with the prior year quarter. Net catastrophe losses were $5 million, or 0.7 points of the loss ratio in the first quarter of 2021 compared with $8 million, or 1.1 points of the loss ratio, for the prior year quarter. Favorable net prior period development improved the loss ratio by 2.1 points in the quarter compared with 1.5 points of improvement in the prior year quarter.
Gross written premiums, excluding third party captives, grew 10% and net written premiums grew 7% for the first quarter of 2021.
4


Commercial
Results for the Three Months Ended March 31
($ millions)20212020
Gross written premiums ex. 3rd party captives
$1,111 $1,059 
GWP ex. 3rd party captives change (% year over year)
%
Net written premiums$960 $950 
NWP change (% year over year)%
Core income$69 $23 
Loss ratio excluding catastrophes and development60.8 %60.8 %
Effect of catastrophe impacts13.4 7.0 
Effect of development-related items0.5 — 
Loss ratio74.7 %67.8 %
Expense ratio31.4 %33.2 %
Combined ratio106.7 %101.6 %
Combined ratio excluding catastrophes and development92.8 %94.6 %
The combined ratio excluding catastrophes and development improved 1.8 points as compared with the prior year quarter due to an improvement in the expense ratio driven by net earned premium growth of 5%. The underlying loss ratio was consistent with the prior year quarter.
The combined ratio increased 5.1 points as compared with the prior year quarter. Net catastrophe losses were $115 million, or 13.4 points of the loss ratio in the first quarter of 2021 compared with $57 million, or 7.0 points of the loss ratio, for the prior year quarter.
Gross written premiums, excluding third party captives, grew 5% and net written premiums grew 1% for the first quarter of 2021.

5


International
Results for the Three Months Ended March 31
($ millions)20212020
Gross written premiums$343 $307 
GWP change (% year over year)12 %
Net written premiums$235 $219 
NWP change (% year over year)%
Core income$24 $
Loss ratio excluding catastrophes and development59.6 %60.3 %
Effect of catastrophe impacts2.0 4.3 
Effect of development-related items(0.1)(0.1)
Loss ratio61.5 %64.5 %
Expense ratio34.4 %35.4 %
Combined ratio95.9 %99.9 %
Combined ratio excluding catastrophes and development94.0 %95.7 %
The combined ratio excluding catastrophes and development improved 1.7 points as compared with the prior year quarter. The expense ratio improved 1.0 point driven by net earned premium growth of 5%. The underlying loss ratio improved 0.7 points.
The combined ratio improved 4.0 points as compared with the prior year quarter. Net catastrophe losses were $5 million, or 2.0 points of the loss ratio in the first quarter of 2021, compared with $10 million, or 4.3 points of the loss ratio, for the prior year quarter.
Excluding currency fluctuations, gross written premiums for International increased 6% and net written premiums increased 1% for the first quarter of 2021 as compared with the prior year quarter driven by growth in Europe and Canada.
6


Life & Group
Results for the Three Months Ended March 31
($ millions)20212020
Net earned premiums$120 $127 
Net investment income219 208 
Core income36 
Core income improved $32 million for the first quarter of 2021 as compared with the same period in 2020 driven by better than expected morbidity in the long term care business and higher net investment income.
Corporate & Other
Results for the Three Months Ended March 31
($ millions)20212020
Net investment income$$
Interest expense28 31 
Core loss(36)(17)
Core loss increased $19 million for the first quarter of 2021 as compared with the prior year quarter driven by the recognition of a $12 million after-tax loss resulting from the cession of a legacy portfolio of excess workers' compensation policies under a retroactive reinsurance agreement.
Net Investment Income
Results for the Three Months Ended March 31
20212020
Net investment income$504 $329 
Net investment income increased $175 million as compared with the prior year quarter. The increase was driven by limited partnership and common stock investments, which returned 3.4%, or $61 million for the first quarter of 2021 compared with (7.0)%, or $(125) million in the prior year quarter.
7


About the Company
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 120 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.  For more information, please visit CNA at www.cna.com.
Contact
Media:Analysts:
Cara McCall, 312-822-1309Amy C. Adams, 312-822-5533
Conference Call and Webcast/Presentation Information
A conference call for investors and the professional investment community will be held at 8:00 a.m. (CT) today. On the conference call will be Dino E. Robusto, Chairman and Chief Executive Officer of CNA Financial Corporation, Al Miralles, Executive Vice President and Chief Financial Officer of CNA Financial Corporation and other members of senior management. Participants can access the call by dialing (800) 289-0571, or for international callers, +1 (720) 543-0206. The call will also be broadcast live on the internet and may be accessed from the Investor Relations page of the CNA website (www.cna.com). A presentation will be posted and available on the CNA website and will provide additional insight into the results.
The call is available to the media, but questions will be restricted to investors and the professional investment community. An online replay will be available on CNA's website following the call. Financial supplement information related to the results is available on the investor relations pages of the CNA website or by contacting [email protected].
Definition of Reported Segments
Specialty provides management and professional liability and other coverages through property and casualty products and services using a network of brokers, independent agencies and managing general underwriters.
Commercial works with a network of brokers and independent agents to market a broad range of property and casualty insurance products and services to small, middle-market and large businesses.
International underwrites property and casualty coverages on a global basis through two insurance companies based in the U.K. and Luxembourg, a branch operation in Canada as well as through our Lloyd's Syndicate.
Life & Group primarily includes the results of the individual and group long term care businesses that are in run off.
Corporate & Other primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including CNA Re, asbestos and environmental pollution (A&EP), excess workers' compensation and legacy mass tort.
Financial Measures
Management utilizes the following metrics in their evaluation of the Property & Casualty Operations. These ratios are calculated using financial results prepared in accordance with accounting principles generally accepted in the United States of America (GAAP).
Loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums.
Underlying loss ratio represents the loss ratio excluding catastrophes and development.
Expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums.
Dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums.
Combined ratio is the sum of the loss, expense and dividend ratios.
Underlying combined ratio is the sum of the underlying loss, expense and dividend ratios.
Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes.
Rate represents the average change in price on policies that renew excluding exposure change. For certain products within Small Business, where quantifiable, rate includes the influence of new business as well.
Retention represents the percentage of premium dollars renewed in comparison to the expiring premium dollars from policies available to renew.
New business represents premiums from policies written with new customers and additional policies written with existing customers.
Gross written premiums ex. 3rd party captives represents gross written premiums excluding business which is ceded to third party captives, including business related to large warranty programs.
The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk.
8


Reconciliation of GAAP Measures to Non-GAAP Measures
This press release also contains financial measures that are not in accordance with GAAP.  Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. The Company believes the presentation of these measures provides investors with a better understanding of the significant factors that comprise the Company's operating performance. Reconciliations of these measures to the most comparable GAAP measures follow below.
Reconciliation of Net Income (Loss) to Core Income (Loss)
Core income (loss) is calculated by excluding from net income (loss) the after-tax effects of net investment gains or losses and any cumulative effects of changes in accounting guidance. The calculation of core income (loss) excludes net investment gains or losses because net investment gains or losses are generally driven by economic factors that are not necessarily reflective of our primary operations. Management monitors core income (loss) for each business segment to assess segment performance. Presentation of consolidated core income (loss) is deemed to be a non-GAAP financial measure.
Results for the Three Months Ended March 31
($ millions)20212020
Net income (loss)$312 $(61)
Less: Net investment gains (losses)49 (169)
Core income$263 $108 
Reconciliation of Net Income (Loss) per Diluted Share to Core Income (Loss) per Diluted Share
Core income (loss) per diluted share provides management and investors with a valuable measure of the Company's operating performance for the same reasons applicable to its underlying measure, core income (loss). Core income (loss) per diluted share is core income (loss) on a per diluted share basis.
Results for the Three Months Ended March 31
20212020
Net income (loss) per diluted share$1.14 $(0.23)
Less: Net investment gains (losses) 0.18 (0.63)
Core income per diluted share$0.96 $0.40 
Reconciliation of Book Value per Share to Book Value per Share Excluding AOCI
Book value per share excluding AOCI allows management and investors to analyze the amount of the Company's net worth primarily attributable to the Company's business operations. The Company believes this measurement is useful as it reduces the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates.
March 31, 2021December 31, 2020
Book value per share$44.50 $46.82 
Less: Per share impact of AOCI0.69 2.96 
Book value per share excluding AOCI$43.81 $43.86 
9


Calculation of Return on Equity and Core Return on Equity
Core return on equity provides management and investors with a measure of how effectively the Company is investing the portion of the Company's net worth that is primarily attributable to its business operations.
Results for the Three Months Ended March 31
($ millions)20212020
Annualized net income (loss)$1,247 $(245)
Average stockholders' equity including AOCI (a)
12,398 11,288 
Return on equity10.1 %(2.2)%
Annualized core income$1,053 $433 
Average stockholders' equity excluding AOCI (a)
11,903 11,797 
Core return on equity8.8 %3.7 %
(a)Average stockholders' equity is calculated using a simple average of the beginning and ending balances for the period.
For additional information, please refer to CNA's most recent 10-K on file with the Securities and Exchange Commission, as well as the financial supplement, available at www.cna.com.
Forward-Looking Statements
This press release includes statements that relate to anticipated future events (forward-looking statements) rather than actual present conditions or historical events. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates” and similar expressions. Forward-looking statements, by their nature, are subject to a variety of inherent risks and uncertainties that could cause actual results to differ materially from the results projected. Many of these risks and uncertainties cannot be controlled by CNA. For a detailed description of these risks and uncertainties please refer to CNA’s filings with the Securities and Exchange Commission, available at www.cna.com.
Any forward-looking statements made in this press release are made by CNA as of the date of this press release. Further, CNA does not have any obligation to update or revise any forward-looking statement contained in this press release, even if CNA’s expectations or any related events, conditions or circumstances change.
Any descriptions of coverage under CNA policies or programs in this press release are provided for convenience only and are not to be relied upon with respect to questions of coverage, exclusions or limitations. With regard to all such matters, the terms and provisions of relevant insurance policies are primary and controlling. In addition, please note that all coverages may not be available in all states.
“CNA" is a registered trademark of CNA Financial Corporation. Certain CNA Financial Corporation subsidiaries use the "CNA" trademark in connection with insurance underwriting and claims activities. Copyright © 2021 CNA. All rights reserved.

# # #
10



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CNA Financial Corporation
Supplemental Financial Information


March 31, 2021



This report is for informational purposes only and includes consolidated financial statements and financial exhibits that are unaudited. This report should be read in conjunction with documents filed with the U.S. Securities and Exchange Commission, including the most recent Annual Report on Form 10-K.



Table of Contents
Page
Consolidated Results
Results of Operations
Investment Information
Other




Statements of Operations
Three months ended March 31
(In millions)20212020Change
Revenues:
Net earned premiums$1,962$1,869%
Net investment income50432953 
Net investment gains (losses)57(216)
Non-insurance warranty revenue338301
Other revenues58

Total revenues2,866 2,291 25 
Claims, Benefits and Expenses:
Insurance claims and policyholders' benefits1,5061,425
Amortization of deferred acquisition costs359344
Non-insurance warranty expense311281
Other operating expenses284299
Interest2831
Total claims, benefits and expenses2,488 2,380 (5)
Income (loss) before income tax378 (89)
Income tax (expense) benefit(66)28 
Net income (loss)$312 $(61)N/M%
1




Components of Income (Loss), Per Share Data and Return on Equity
Three months ended March 31
(In millions, except per share data)20212020
Components of Income (Loss)
Core income (loss)$263 $108 
Net investment gains (losses)49 (169)
Net income (loss)$312 $(61)
Diluted Earnings (Loss) Per Common Share
Core income (loss)$0.96 $0.40 
Net investment gains (losses)0.18 (0.63)
Diluted earnings (loss) per share$1.14 $(0.23)
Weighted Average Outstanding Common Stock and Common Stock Equivalents
Basic271.9 271.5 
Diluted272.9 271.5 
Return on Equity
Net income (loss) (1)
10.1 %(2.2)%
Core income (loss) (2)
8.8 3.7 
(1) Annualized net income (loss) divided by the average stockholders' equity including accumulated other comprehensive income (loss) (AOCI) for the period. Average equity including AOCI is calculated using a simple average of the beginning and ending balances for the period.
(2) Annualized core income (loss) divided by the average stockholders' equity excluding AOCI for the period. Average equity excluding AOCI is calculated using a simple average of the beginning and ending balances for the period.

2




Selected Balance Sheet Data and Statement of Cash Flows Data
(In millions, except per share data)March 31, 2021December 31, 2020
Total investments$48,671 $50,293 
Reinsurance receivables, net of allowance for uncollectible receivables5,111 4,457 
Total assets63,713 64,026 
Insurance reserves41,147 41,143 
Debt2,777 2,776 
Total liabilities51,624 51,319 
Accumulated other comprehensive income (loss) (1)
187 803 
Total stockholders' equity12,089 12,707 
Book value per common share$44.50 $46.82 
Book value per common share excluding AOCI$43.81 $43.86 
Outstanding shares of common stock (in millions of shares)271.6 271.4 
Statutory capital and surplus - Combined Continental Casualty Companies (2)
$10,628 $10,708 
Three months ended March 3120212020
Net cash flows provided (used) by operating activities$82 $212 
Net cash flows provided (used) by investing activities408 1,087 
Net cash flows provided (used) by financing activities(321)(675)
Net cash flows provided (used) by operating, investing and financing activities$169 $624 
(1) As of March 31, 2021 and December 31, 2020, the net unrealized gains on investments included in AOCI were net of after-tax Shadow Adjustments of $2,301 million and $2,773 million. To the extent that unrealized gains on fixed income securities supporting certain products within the Life & Group segment would result in a premium deficiency if realized, an increase in Insurance reserves are recorded, net of tax, as a reduction of net unrealized gains through Other comprehensive income (loss) (Shadow Adjustments).
(2) Statutory capital and surplus as of March 31, 2021 is preliminary.
3




Property & Casualty - Results of Operations
Three months ended March 31
(In millions)20212020Change
Gross written premiums$3,250 $3,083 %
Gross written premiums ex. 3rd party captives
2,270 2,107 
Net written premiums1,937 1,863 
Net earned premiums1,842 1,742 
Net investment income279 113 
Non-insurance warranty revenue338 301 
Other revenues
Total operating revenues2,464 2,165 14 
Insurance claims and policyholders' benefits1,227 1,120 
Amortization of deferred acquisition costs359 344 
Non-insurance warranty expense311 281 
Other insurance related expenses220 232 
Other expenses15 32 
Total claims, benefits and expenses2,132 2,009 (6)
Core income (loss) before income tax332 156 
Income tax (expense) benefit on core income (loss)(69)(35)
Core income (loss)$263 $121 117 %
Other Performance Metrics
Underwriting gain (loss)$36 $46 (22)%
Loss & LAE ratio66.3 %63.8 %(2.5)pts
Expense ratio31.5 33.1 1.6 
Dividend ratio0.3 0.4 0.1 
Combined ratio98.1 %97.3 %(0.8)pts
Combined ratio excluding catastrophes and development91.9 %93.7 %1.8 pts
Net accident year catastrophe losses incurred$125 $75 
Effect on loss & LAE ratio6.8 %4.3 %(2.5)pts
Net prior year development and other: (favorable) / unfavorable$(11)$(11)
Effect on loss & LAE ratio(0.6)%(0.7)%(0.1)pts
Rate11 %%pts
Renewal premium change%%— pts
Retention83 %82 %pts
New business $394 $340 16 %

4




Specialty - Results of Operations
Three months ended March 31
(In millions)20212020Change
Gross written premiums$1,794 $1,714 %
Gross written premiums ex. 3rd party captives
816 741 10 
Net written premiums742 694 
Net earned premiums735 685 
Net investment income117 56 
Non-insurance warranty revenue338 301 
Other revenues— 
Total operating revenues1,190 1,043 14 
Insurance claims and policyholders' benefits428 406 
Amortization of deferred acquisition costs154 151 
Non-insurance warranty expense311 281 
Other insurance related expenses70 69 
Other expenses11 13 
Total claims, benefits and expenses974 920 (6)
Core income (loss) before income tax216 123 
Income tax (expense) benefit on core income (loss)(46)(27)
Core income (loss)$170 $96 77 %
Other Performance Metrics
Underwriting gain (loss)$83 $59 41 %
Loss & LAE ratio58.0 %59.1 %1.1 pts
Expense ratio30.6 32.0 1.4 
Dividend ratio0.2 0.2 — 
Combined ratio88.8 %91.3 %2.5 pts
Combined ratio excluding catastrophes and development90.2 %91.7 %1.5 pts
Net accident year catastrophe losses incurred$$
Effect on loss & LAE ratio0.7 %1.1 %0.4 pts
Net prior year development and other: (favorable) / unfavorable$(15)$(11)
Effect on loss & LAE ratio(2.1)%(1.5)%0.6 pts
Rate10 %10 %— pts
Renewal premium change%11 %(2)pts
Retention86 %83 %pts
New business$103 $74 39 %
5




Commercial - Results of Operations
Three months ended March 31
(In millions)20212020Change
Gross written premiums$1,113 $1,062 %
Gross written premiums ex. 3rd party captives
1,111 1,059 
Net written premiums960 950 
Net earned premiums855 818 
Net investment income148 42 
Other revenues
Total operating revenues1,008 868 16 
Insurance claims and policyholders' benefits644 560 
Amortization of deferred acquisition costs153 144 
Other insurance related expenses115 127 
Other expenses
Total claims, benefits and expenses921 837 (10)
Core income (loss) before income tax87 31 
Income tax (expense) benefit on core income (loss)(18)(8)
Core income (loss)$69 $23 N/M%
Other Performance Metrics
Underwriting gain (loss)$(57)$(13)N/M%
Loss & LAE ratio74.7 %67.8 %(6.9)pts
Expense ratio31.4 33.2 1.8 
Dividend ratio0.6 0.6 — 
Combined ratio106.7 %101.6 %(5.1)pts
Combined ratio excluding catastrophes and development 92.8 %94.6 %1.8 pts
Net accident year catastrophe losses incurred$115 $57 
Effect on loss & LAE ratio13.4 %7.0 %(6.4)pts
Net prior year development and other: (favorable) / unfavorable$$— 
Effect on loss & LAE ratio0.5 %— %(0.5)pts
Rate10 %%pts
Renewal premium change%%(1)pts
Retention84 %86 %(2)pts
New business$211 $198 %
6




International - Results of Operations
Three months ended March 31
(In millions)20212020Change
Gross written premiums$343 $307 12 %
Net written premiums235 219 
Net earned premiums252 239 
Net investment income14 15 
Other revenues— — 
Total operating revenues266 254 
Insurance claims and policyholders' benefits155 154 
Amortization of deferred acquisition costs52 49 
Other insurance related expenses35 36 
Other expenses(5)13 
Total claims, benefits and expenses237 252 
Core income (loss) before income tax29 
Income tax (expense) benefit on core income (loss)(5)— 
Core income (loss)$24 $N/M%
Other Performance Metrics
Underwriting gain (loss)$10 $— N/M%
Loss & LAE ratio61.5 %64.5 %3.0 pts
Expense ratio34.4 35.4 1.0 
Dividend ratio— — — 
Combined ratio95.9 %99.9 %4.0 pts
Combined ratio excluding catastrophes and development94.0 %95.7 %1.7 pts
Net accident year catastrophe losses incurred$$10 
Effect on loss & LAE ratio2.0 %4.3 %2.3 pts
Net prior year development and other: (favorable) / unfavorable$— $— 
Effect on loss & LAE ratio(0.1)%(0.1)%— pts
Rate14 %%pts
Renewal premium change11 %%pts
Retention74 %70 %pts
New business $80 $68 18 %
7




Life & Group - Results of Operations
Three months ended March 31
(In millions)20212020
Net earned premiums$120 $127 
Net investment income219 208 
Other revenues— 
Total operating revenues340 335 
Insurance claims and policyholders' benefits281 316 
Other insurance related expenses25 26 
Other expenses
Total claims, benefits and expenses308 345 
Core income (loss) before income tax32 (10)
Income tax (expense) benefit on core income (loss)14 
Core income (loss)$36 $

8




Corporate & Other - Results of Operations
Three months ended March 31
(In millions)20212020
Net earned premiums$— $— 
Net investment income
Other revenues(1)(1)
Total operating revenues
Insurance claims and policyholders' benefits(2)(11)
Other insurance related expenses10 — 
Other expenses40 37 
Total claims, benefits and expenses48 26 
Core income (loss) before income tax(43)(19)
Income tax (expense) benefit on core income (loss)
Core income (loss)$(36)$(17)

9




Investment Summary - Consolidated
March 31, 2021December 31, 2020
(In millions)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)
Fixed maturity securities:
Corporate and other bonds$23,690 $2,573 $24,352 $3,556 
States, municipalities and political subdivisions:
Tax-exempt8,2731,1618,4991,311
Taxable3,3273983,093552
Total states, municipalities and political subdivisions11,600 1,559 11,592 1,863 
Asset-backed:
RMBS3,283 68 3,587 145 
CMBS1,988 52 1,967 51 
Other ABS2,345 64 2,251 72 
Total asset-backed7,616 184 7,805 268 
U.S. Treasury and obligations of government-sponsored enterprises132 (6)338 (1)
Foreign government529 21 544 32 
Redeemable preferred stock12 — — — 
Total fixed maturity securities43,579 4,331 44,631 5,718 
Equities:
Common stock198 — 195 — 
Non-redeemable preferred stock786 — 797 — 
Total equities984 — 992 — 
Limited partnership investments1,654 — 1,619 — 
Other invested assets77 — 76 — 
Mortgage loans1,043 — 1,068 — 
Short term investments1,334 — 1,907 — 
Total investments$48,671 $4,331 $50,293 $5,718 
Net receivable/(payable) on investment activity$(81)$22 
Effective duration (in years)6.56.3
Weighted average rating AA
RMBS - Residential mortgage-backed securities
CMBS - Commercial mortgage-backed securities
Other ABS - Other asset-backed securities
10




Investment Summary - Property & Casualty and Corporate & Other
March 31, 2021December 31, 2020
(In millions)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)
Fixed maturity securities:
Corporate and other bonds$15,128 $913 $15,560 $1,348 
States, municipalities and political subdivisions:
Tax-exempt1,667851,711114
Taxable1,581501,286110
Total states, municipalities and political subdivisions3,248 135 2,997 224 
Asset-backed:
RMBS3,221 64 3,507 140 
CMBS1,908 48 1,879 46 
Other ABS2,149 51 2,056 52 
Total asset-backed7,278 163 7,442 238 
U.S. Treasury and obligations of government-sponsored enterprises113 (3)327 (1)
Foreign government515 19 529 29 
Redeemable preferred stock12 — — — 
Total fixed maturity securities26,294 1,227 26,855 1,838 
Equities:
Common stock198 — 195 — 
Non-redeemable preferred stock188 — 202 — 
Total equities386 — 397 — 
Limited partnership investments915 — 896 — 
Other invested assets77 — 76 — 
Mortgage loans795 — 782 — 
Short term investments1,280 — 1,772 — 
Total investments$29,747 $1,227 $30,778 $1,838 
Net receivable/(payable) on investment activity$(96)$10 
Effective duration (in years)4.94.5
Weighted average ratingA-A
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Investment Summary - Life & Group
March 31, 2021December 31, 2020
(In millions)Carrying ValueNet Unrealized Gains (Losses)Carrying ValueNet Unrealized Gains (Losses)
Fixed maturity securities:
Corporate and other bonds$8,562 $1,660 $8,792 $2,208 
States, municipalities and political subdivisions:
Tax-exempt6,6061,0766,7881,197
Taxable1,7463481,807442
Total states, municipalities and political subdivisions8,352 1,424 8,595 1,639 
Asset-backed:
RMBS62 80 
CMBS80 88 
Other ABS196 13 195 20 
Total asset-backed338 21 363 30 
U.S. Treasury and obligations of government-sponsored enterprises19 (3)11 — 
Foreign government14 15 
Redeemable preferred stock— — — — 
Total fixed maturity securities17,285 3,104 17,776 3,880 
Equities:
Common stock— — — — 
Non-redeemable preferred stock598 — 595 — 
Total equities598 — 595 — 
Limited partnership investments739 — 723 — 
Other invested assets— — — — 
Mortgage loans248 — 286 — 
Short term investments54 — 135 — 
Total investments$18,924 $3,104 $19,515 $3,880 
Net receivable/(payable) on investment activity$15 $12 
Effective duration (in years)9.19.2
Weighted average ratingAA
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Investments - Fixed Maturity Securities by Credit Rating
March 31, 2021U.S. Government, Government agencies and Government-sponsored enterprisesAAAAAABBBNon-investment gradeTotal
(In millions)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)Fair ValueNet Unrealized Gains (Losses)
Corporate and other bonds$— $— $48 $— $478 $28 $5,109 $605 $15,866 $1,830 $2,189 $110 $23,690 $2,573 
States, municipalities and political subdivisions— — 3,009 364 5,539 727 2,675 417 363 50 14 11,600 1,559 
Asset-backed:
RMBS3,014 42 — 18 — 71 21 156 19 3,283 68 
CMBS— 307 16 790 35 271 469 (5)148 1,988 52 
Other ABS— — 74 128 1,169 19 945 42 29 — 2,345 64 
Total asset-backed3,017 42 384 17 936 37 1,511 30 1,435 38 333 20 7,616 184 
U.S. Treasury and obligations of government-sponsored enterprises132 (6)— — — — — — — — — — 132 (6)
Foreign government— — 148 268 10 85 28 — — 529 21 
Redeemable preferred stock— — — — — — — — — — 12 — 12 — 
Total fixed maturity securities$3,149 $36 $3,589 $385 $7,221 $802 $9,380 $1,057 $17,692 $1,920 $2,548 $131 $43,579 $4,331 
Percentage of total fixed maturity securities%%17 %21 %41 %%100 %
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Components of Net Investment Income
Three months ended March 31Consolidated
(In millions)20212020
Taxable fixed income securities$359 $371 
Tax-exempt fixed income securities80 78 
Total fixed income securities 439 449 
Limited partnership and common stock investments61 (125)
Other, net of investment expense
Net investment income$504 $329 
Effective income yield for fixed income securities portfolio4.4 %4.6 %
Limited partnership and common stock return3.4 (7.0)
Property & Casualty and Corporate & Other
Three months ended March 31
(In millions)20212020
Taxable fixed income securities$225 $234 
Tax-exempt fixed income securities12 
Total fixed income securities 237 239 
Limited partnership and common stock investments42 (125)
Other, net of investment expense
Net investment income$285 $121 
Effective income yield for fixed income securities portfolio3.8 %4.0 %
Three months ended March 31Life & Group
(In millions)20212020
Taxable fixed income securities$134 $137 
Tax-exempt fixed income securities68 73 
Total fixed income securities 202 210 
Limited partnership and common stock investments19 — 
Other, net of investment expense(2)(2)
Net investment income$219 $208 
Effective income yield for fixed income securities portfolio5.5 %5.6 %
14




Claim & Claim Adjustment Expense Reserve Rollforward
Three months ended March 31, 2021
(In millions)

Specialty

Commercial
InternationalP&C OperationsLife & Group Corporate & Other Total Operations
Claim & claim adjustment expense reserves, beginning of period
Gross$5,748 $8,250 $2,091 $16,089 $3,743 $2,874 $22,706 
Ceded850 775 269 1,894 128 1,983 4,005 
Net4,898 7,475 1,822 14,195 3,615 891 18,701 
Reduction of net reserves due to Excess Workers' Compensation Loss Portfolio Transfer— — — — — (632)(632)
Net incurred claim & claim adjustment expenses427 640 155 1,222 248 — 1,470 
Net claim & claim adjustment expense payments(329)(459)(114)(902)(244)(6)(1,152)
Foreign currency translation adjustment and other(1)(11)(11)(21)— (32)
Claim & claim adjustment expense reserves, end of period
Net4,995 7,657 1,852 14,504 3,598 253 18,355 
Ceded921 792 290 2,003 128 2,570 4,701 
Gross$5,916 $8,449 $2,142 $16,507 $3,726 $2,823 $23,056 
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Life & Group Policyholder Reserves
March 31, 2021
(In millions)Claim and claim adjustment expensesFuture policy benefitsTotal
Long term care$2,855 $9,795 12,650 
Structured settlement annuities537— 537 
Other9— 
Total 3,401 9,795 13,196 
Shadow adjustments1972,716 2,913 
Ceded reserves128261 389 
Total gross reserves$3,726 $12,772 16,498 
December 31, 2020
(In millions)Claim and claim adjustment expensesFuture policy benefitsTotal
Long term care$2,844 $9,762 $12,606 
Structured settlement annuities543— 543 
Other10— 10 
Total 3,397 9,762 13,159 
Shadow adjustments 2183,293 3,511 
Ceded reserves128263 391 
Total gross reserves$3,743 $13,318 17,061 
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Definitions and Presentation
Collectively, CNA Financial Corporation (CNAF) and its subsidiaries are referred to as CNA or the Company.
P&C Operations includes Specialty, Commercial and International.
Life & Group segment primarily includes the results of long term care businesses that are in run-off.
Corporate & Other segment primarily includes certain corporate expenses including interest on corporate debt and the results of certain property and casualty business in run-off, including CNA Re, asbestos and environmental pollution, excess workers' compensation and legacy mass tort. Intersegment eliminations are also included in this segment.
Management uses the core income (loss) financial measure to monitor the Company’s operations. Please refer to Note O to the Consolidated Financial Statements within the December 31, 2020 Form 10-K for further discussion of this non-GAAP financial measure.
Management uses underwriting results to monitor insurance operations. Underwriting results are pretax and are calculated as net earned premiums less total insurance expenses, which includes insurance claims and policyholders' benefits, amortization of deferred acquisition costs and other insurance related expenses.
In the evaluation of the results of Specialty, Commercial and International, management uses the loss ratio, the expense ratio, the dividend ratio and the combined ratio. These ratios are calculated using financial results prepared in accordance with accounting principles generally accepted in the United States of America. The loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums. The expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums. The dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums. The combined ratio is the sum of the loss, expense and dividend ratios. In addition, management also utilizes renewal premium change, rate, retention and new business in evaluating operating trends. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. Rate represents the average change in price on policies that renew excluding exposure change. For certain products within Small Business, where quantifiable, rate includes the influence of new business as well. Exposure represents the measure of risk used in the pricing of the insurance product. Retention represents the percentage of premium dollars renewed in comparison to the expiring premium dollars from policies available to renew. Rate, renewal premium change and retention presented for the prior year is updated to reflect subsequent activity on policies written in the period. New business represents premiums from policies written with new customers and additional policies written with existing customers.
This financial supplement may also reference or contain financial measures that are not in accordance with GAAP. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. Core income, which is derived from certain income statement amounts, is used by management to monitor performance of the Company's insurance operations. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk.
17




Core income (loss) is calculated by excluding from net income (loss) the after-tax effects of net investment gains or losses and any cumulative effects of changes in accounting guidance. The calculation of core income (loss) excludes net investment gains or losses because net investment gains or losses are generally driven by economic factors that are not necessarily reflective of our primary operations. Management monitors core income (loss) for each business segment to assess segment performance. Presentation of consolidated core income (loss) is deemed to be a non-GAAP financial measure. For reconciliations of non-GAAP measures to the most comparable GAAP measures and other information, please refer herein and/or to CNA's most recent 10-K on file with the Securities and Exchange Commission, as well as the press release, available at www.cna.com.
Gross written premiums ex. 3rd party captives represents gross written premiums excluding business which is ceded to third party captives, including business related to large warranty programs.
Pretax net prior year development and other includes the effects of interest accretion and change in allowance for uncollectible reinsurance and deductible amounts.
Net investment income from fixed income securities, as presented, includes both fixed maturity securities and non-redeemable preferred stock.
Certain immaterial differences are due to rounding.
N/M = Not Meaningful

18