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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
FORM 8-K
 

CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the
Securities Exchange Act of 1934

Date of Report (date of earliest event reported): October 23, 2025


Capture.jpg

(Exact name of registrant as specified in its charter)
Customers Bancorp, Inc.
Pennsylvania001-3554227-2290659
(State or other jurisdiction of
incorporation or organization)		(Commission File number)(IRS Employer
Identification No.)
701 Reading Avenue
West Reading PA 19611
(Address of principal executive offices, including zip code)
(610) 933-2000
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)

Check the appropriate box below if the form 8-K filing is intended to simultaneously satisfy the filing obligations of the registrant under any of the following provisions (see General Instructions A.2. below):
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))





Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolsName of Each Exchange on which Registered
Voting Common Stock, par value $1.00 per shareCUBINew York Stock Exchange
Fixed-to-Floating Rate Non-Cumulative Perpetual
Preferred Stock, Series F, par value $1.00 per share		CUBI/PFNew York Stock Exchange
5.375% Subordinated Notes due 2034CUBBNew York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2). Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐


Item 2.02.         Results of Operations and Financial Condition

On October 23, 2025, Customers Bancorp, Inc. (the "Company") issued a press release announcing unaudited financial information for the quarter ended September 30, 2025, a copy of which is included as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein.


Item 7.01         Regulation FD Disclosure

The Company has posted to its website a slide presentation which is attached hereto as Exhibit 99.2 to this Current Report on Form 8-K and incorporated into this Item 7.01 by reference.

The information in this Current Report on Form 8-K, including Exhibits 99.1 and 99.2 attached hereto and incorporated by reference into Item 2.02 and Item 7.01, respectively, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities under that Section. Furthermore, such information, including the exhibits attached hereto, shall not be deemed incorporated by reference into any of the Company's reports or filings with the SEC, whether made before or after the date hereof, except as expressly set forth by specific reference in such report or filing. The information in this Current Report on Form 8-K, including the exhibits attached hereto, shall not be deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely to satisfy the requirements of Regulation FD.

Item 9.01.        Financial Statements and Exhibits

(d) Exhibits.
ExhibitDescription
Press Release dated October 23, 2025
Slide presentation dated October 2025



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.

CUSTOMERS BANCORP, INC.
By: /s/ Mark R. McCollom
Name: Mark R. McCollom
Title: Executive Vice President - Chief Financial Officer


Date: October 23, 2025




EXHIBIT INDEX

Exhibit No.Description
Press Release dated October 23, 2025
Slide presentation dated October 2025



Exhibit 99.1
customersbancorp_logoxprima.jpg
Customers Bancorp, Inc. (NYSE:CUBI)
701 Reading Avenue
West Reading, PA 19611

Contacts:
Jordan Baucum, Head of Corporate Communications 951-608-8314
Customers Bancorp Reports Results for Third Quarter 2025
Third Quarter 2025 Highlights
•Q3 2025 net income available to common shareholders was $73.7 million, or $2.20 per diluted share; ROAA was 1.26% and ROCE was 15.57%.
•Q3 2025 core earnings*1 were $73.5 million, or $2.20 per diluted share; Core ROAA* was 1.25% and Core ROCE* was 15.52%.
•Q3 2025 net interest margin, tax equivalent (“NIM”) was 3.46%, compared to Q2 2025 NIM of 3.27%, an increase of 19 basis points, primarily due to higher interest income from loan and leases and higher average non-interest bearing deposit balances.
•CET 1 ratio of 13.0%2 at September 30, 2025, compared to 12.1% at June 30, 2025 primarily driven by the successful common equity raise.
•Q3 2025 book value per share and tangible book value per share* both grew by approximately $3.48, or 6.2% over Q2 2025, or 24.8% annualized, with a tangible book value per share* of $59.72 at September 30, 2025.
CEO Commentary
West Reading, Pa, October 23, 2025 - “We are pleased with our third quarter results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value,” said Customers Bancorp Chairman and CEO Jay Sidhu.
“During the quarter, we successfully raised $163 million of common equity (net of issuance costs) which further strengthened our already solid capital position and gives us flexibility to potentially redeem the remaining tranche of preferred stock in our capital structure in the fourth quarter of 2025. The success of this offering reflects a clear vote of confidence in our strategy, our team, and the disciplined execution of our business model. We appreciate the trust our new shareholders have placed in us, and we are fully committed to execute to continue to deliver top tier returns.
Our Q3 2025 GAAP earnings were $73.7 million, or $2.20 per diluted share, and core earnings* were $73.5 million, or $2.20 per diluted share. Asset quality remains strong with our NPA ratio at just 0.25% of total assets and reserve levels are robust at 534% of total non-performing loans at the end of Q3 2025. Our TCE / TA ratio* increased by 50 basis points to 8.4% while our balance sheet grew by 7.6%. We believe that our unique strategy, the investments we have continued to make, and the exceptional talent across our organization position us strongly for continued success,” Jay Sidhu continued.
*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
1 Excludes pre-tax gains on investment securities of $0.3 million.
2 Regulatory capital ratios as of September 30, 2025 are estimates.
1

Key Balance Sheet Trends
Loans and Leases Held for Investment
Loans and leases held for investment were $16.3 billion at September 30, 2025, up $893 million, or 5.8%, from June 30, 2025. Specialized lending increased by $629 million, or 9.7% quarter-over-quarter, to $7.1 billion. Multifamily loans increased by $109 million, or 4.9% to $2.4 billion. Consumer installment loans increased by $89 million, or 11.1% to $891 million. Non-owner occupied commercial real estate loans increased by $85 million, or 5.7% to $1.6 billion. Construction loans increased by $25 million, or 25.0% to $123 million and other commercial & industrial loans increased by $18 million, or 1.8% to $1.1 billion. These increases were partially offset by decreases in mortgage finance loans of $49 million, or 3.0% to $1.6 billion, and owner-occupied commercial real estate loans of $6 million, or 0.6% to $1.1 billion.
Loans and leases held for investment of $16.3 billion at September 30, 2025 were up $2.5 billion, or 18.1%, year-over-year. Specialized lending increased by $1.6 billion, or 29.5%, year-over-year. Non-owner occupied commercial real estate loans increased by $256 million, or 19.3%. Multifamily loans increased by $241 million, or 11.4%. Mortgage finance loans increased by $209 million, or 15.3%. Consumer installment loans increased $171 million, or 23.8%, inclusive of the transfer from loans held for sale in Q1 2025. Owner-occupied commercial real estate loans increased by $77 million, or 7.8%. These increases were partially offset by decreases in construction loans of $51 million, or 29.4%, and other commercial and industrial loans of $31 million, or 2.9%.
Investment Securities
At September 30, 2025, total investment securities were $2.8 billion, an increase of $82 million compared to June 30, 2025 and a decrease of $664 million compared to a year ago.
At September 30, 2025, the AFS debt securities portfolio had a spot yield of 5.81%, an effective duration of approximately 2.1 years, and approximately 29% are variable rate. Additionally, 67% of the AFS securities portfolio was AAA rated at September 30, 2025.
At September 30, 2025, the HTM debt securities portfolio represented only 3.3% of total assets, had a spot yield of 3.68% and an effective duration of approximately 3.7 years. Additionally, at September 30, 2025, approximately 58% of the HTM securities were AAA rated and $0.3 billion were credit enhanced asset backed securities with no current expectation of credit losses.
Deposits
Total deposits increased $1.4 billion to $20.4 billion at September 30, 2025 as compared to the prior quarter. The total average cost of deposits decreased by 8 basis points to 2.77% in Q3 2025 from 2.85% in the prior quarter. Total estimated uninsured deposits were $6.8 billion1, or 33% of total deposits (inclusive of accrued interest) at September 30, 2025 with immediately available liquidity covering approximately 146% of these deposits.
Total deposits increased $2.3 billion, or 13%, to $20.4 billion at September 30, 2025 as compared to a year ago. The total average cost of deposits decreased by 69 basis points to 2.77% in Q3 2025 from 3.46% in the prior year.
Borrowings
Total borrowings increased slightly to $1.5 billion at September 30, 2025 as compared to the prior quarter. Total borrowings increased $79 million, or 6%, to $1.5 billion at September 30, 2025 as compared to a year ago. This increase primarily resulted from net draws of $85 million in FHLB advances.
1 Uninsured deposits (estimate) of $8.7 billion to be reported on the Bank’s call report, less deposits of $1.7 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $227 million.
2

Capital
Customers Bancorp’s common equity increased $263 million to $2.0 billion, and tangible common equity* increased $263 million to $2.0 billion, at September 30, 2025 compared to the prior quarter, respectively, primarily from earnings of $74 million and the issuance of 2,518,248 shares at $68.50 (before issuance costs) on September 5, 2025. Customers Bancorp’s common equity increased $380 million to $2.0 billion, and tangible common equity* increased $380 million to $2.0 billion, at September 30, 2025 compared to a year ago, respectively, primarily from earnings of $162 million, the issuance of 2,518,248 shares and a decrease in AOCI of $55 million (net of taxes) mostly from decreased unrealized losses on investment securities, offset in part by $7 million of common share repurchases. Book value per common share increased to $59.83 from $56.36 and $53.07, and tangible book value per common share* increased to $59.72 from $56.24 and $52.96, at September 30, 2025, June 30, 2025 and September 30, 2024, respectively.
Credit Quality
The provision for credit losses in Q3 2025 was $27 million, compared to $21 million in Q2 2025 and $17 million in Q3 2024.
Net charge-offs were $15 million in Q3 2025, compared to $13 million in Q2 2025, and $17 million in Q3 2024.
The allowance for credit losses on loans and leases was $152 million at September 30, 2025, compared to $147 million at June 30, 2025 and $133 million at September 30, 2024.
Non-performing loans at September 30, 2025 decreased to 0.17% of total loans and leases, compared to 0.18% at June 30, 2025 and 0.34% at September 30, 2024.
Key Profitability Trends
Net Interest Income
Net interest income totaled $201.9 million in Q3 2025, an increase of $25.2 million from Q2 2025. This increase was driven by an increase in interest income of $33.5 million primarily due to higher average loan balances, higher average interesting earning deposits, and higher discount accretion.
“Net interest margin continued to expand in the quarter as we realized the benefits of deposit led loan growth, growth in non-interest bearing and lower-cost deposits, and well managed funding costs,” stated Customers Bancorp President Sam Sidhu. “We continue to have positive drivers to net interest income on both sides of the balance sheet. We have a strong loan pipeline and our primarily deposit focused commercial banking team recruitment strategy continued to gain momentum with an additional 4 teams joining in the third quarter. This represents 7 new teams in 2025 and our recruitment pipeline remains strong,” stated Sam Sidhu.
Net interest income totaled $201.9 million in Q3 2025, an increase of $43.4 million from Q3 2024. This increase was primarily due to lower interest expense from a favorable shift in deposit mix and lower market interest rates, and higher interest income primarily due to higher average loan balances, higher average interesting earning deposits, and higher discount accretion.
Non-Interest Income
Reported non-interest income totaled $30.2 million for Q3 2025, an increase of $0.6 million compared to $29.6 million for Q2 2025. The increase was primarily due to an increase in loan fees primarily resulting from the settlement of certain stock warrants and a decrease in net loss on sale of investment securities, partially offset by a decrease in other non-interest income of $4.3 million primarily from a decrease of $1.5 million in gain on sale of leased assets and $1.8 million of fees in Q2 2025 associated with the sunsetting of a loan origination program with a fintech company, which was acquired by a bank.
3

Non-interest income totaled $30.2 million for Q3 2025, an increase of $21.6 million compared to Q3 2024. The increase was primarily due to $14.3 million of loss on leases of commercial clean vehicles that were accounted for as sales-type leases and included within net gain (loss) on sale of loans and leases in Q3 2024 and increases in loan fees of $3.4 million primarily resulting from the settlement of certain stock warrants and deposit account fees of $1.8 million. The commercial clean vehicle leases generated the same amount of investment tax credits that were included as a benefit to income tax expense in Q3 2024.
Non-Interest Expense
Non-interest expenses totaled $105.2 million in Q3 2025, a decrease of $1.4 million compared to Q2 2025. The decrease was primarily attributable to decreases of $3.4 million in FDIC assessments and $1.6 million in professional fees, partially offset by an increase of $2.9 million in salaries and employee benefits primarily due to higher headcount and incentives.
“As previously communicated, we continued to reinvest a portion of the benefit of our operational excellence initiatives to further strengthen our human capital, risk management and technology infrastructure to support the next phase of growth. Even with these investments our efficiency ratio declined for the fourth consecutive quarter as we drove positive operating leverage,” stated Sam Sidhu.
Non-interest expenses totaled $105.2 million in Q3 2025, an increase of $1.2 million compared to Q3 2024. The increase was primarily attributable to increases of $3.2 million in professional fees including the investment in our risk management infrastructure, $1.7 million in commercial lease depreciation, $1.4 million in occupancy and $1.0 million in salaries and employee benefits associated with the Bank’s growth. These increases were partially offset by decreases of $3.2 million in technology, communication and bank operations primarily due to lower deposit servicing fees, provision for credit losses on unfunded lending commitments and fees paid to a fintech company related to a consumer installment loan origination program.
Taxes
Income tax expense increased by $6.6 million to a provision of $24.6 million in Q3 2025 from $18.0 million in Q2 2025 primarily due to higher pre-tax income, and increased by $25.3 million from a benefit of $0.7 million in Q3 2024 primarily due to higher pre-tax income and lower estimated income tax credits for 2025. The effective tax rate was 24.5% for Q3 2025.
Outlook
“We were very pleased with our third quarter results and remain focused on executing in those areas which differentiate us from our peers. We believe that truly exceptional service, sophisticated product offerings, recruitment of top talent, and a single-point-of-contact service model will deliver sustainable long-term growth. Importantly, our cubiX platform is proving to be a mission-critical real-time payments solution for our commercial clients and our team recruitment strategy is continuing to gain momentum, which we feel will continue to differentiate our company and drive long-term franchise value. We believe we are incredibly well positioned to continue to take market share winning new client relationships and that we have the right strategy, the right team, and a client-centric culture to achieve our goals in 2025 and beyond,” concluded Sam Sidhu.
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Webcast
Date:            Friday, October 24, 2025        
Time:            9:00 AM EDT
The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 3rd Quarter Earnings Webcast.
You may submit questions in advance of the live webcast by emailing our Head of Corporate Communications, Jordan Baucum at [email protected].
The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.
Institutional Background
Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with over $24 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I lending, commercial real estate lending and multifamily lending, Customers Bank also provides a number of national corporate banking services to specialized lending clients. Major accolades include:
•Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
•No. 72 out of the 100 largest publicly traded banks in 2025 Forbes Best Banks list
•2024 Inc. Magazine Best in Business List in Financial Services Category
•Net Promoter Score of 73 compared to industry average of 41
A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.
“Safe Harbor” Statement
In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions,
5

including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2024, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.
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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED
(Dollars in thousands, except per share data and stock price data)
Q3Q2Q1Q4Q3Nine Months Ended September 30,
2025202520252024202420252024
GAAP Profitability Metrics:
Net income available to common shareholders
$73,726 $55,846 $9,523 $23,266 $42,937 $139,095 $143,163 
Per share amounts:
Earnings per share - diluted$2.20 $1.73 $0.29 $0.71 $1.31 $4.24 $4.37 
Book value per common share
$59.83 $56.36 $54.85 $54.20 $53.07 $59.83 $53.07 
Return on average assets (“ROAA”)
1.26 %1.09 %0.23 %0.48 %0.88 %0.87 %0.97 %
Return on average common equity (“ROCE”)
15.57 %12.79 %2.23 %5.50 %10.44 %10.41 %12.10 %
Net interest margin, tax equivalent 3.46 %3.27 %3.13 %3.11 %3.06 %3.30 %3.16 %
Efficiency ratio45.39 %51.23 %52.94 %56.86 %62.40 %49.62 %55.97 %
Non-GAAP Profitability Metrics (1):
Core earnings$73,473 $58,147 $50,002 $44,168 $43,838 $181,622 $138,937 
Per share amounts:
Core earnings per share - diluted$2.20 $1.80 $1.54 $1.36 $1.34 $5.54 $4.24 
Tangible book value per common share
$59.72 $56.24 $54.74 $54.08 $52.96 $59.72 $52.96 
Core ROAA1.25 %1.10 %0.97 %0.86 %0.89 %1.11 %0.95 %
Core ROCE15.52 %13.32 %11.72 %10.44 %10.66 %13.59 %11.74 %
Core efficiency ratio45.40 %51.56 %52.69 %56.12 %61.69 %49.65 %56.29 %
Balance Sheet Trends:
Total assets
$24,260,163 $22,550,800 $22,423,044 $22,308,241 $21,456,082 $24,260,163 $21,456,082 
Total cash and investment securities
$6,997,783 $6,234,043 $6,424,406 $6,797,562 $6,564,528 $6,997,783 $6,564,528 
Total loans and leases
$16,303,147 $15,412,400 $15,097,968 $14,653,556 $14,053,116 $16,303,147 $14,053,116 
Non-interest bearing demand deposits
$6,380,879 $5,481,065 $5,552,605 $5,608,288 $4,670,809 $6,380,879 $4,670,809 
Total deposits
$20,405,023 $18,976,018 $18,932,925 $18,846,461 $18,069,389 $20,405,023 $18,069,389 
Asset Quality:
Net charge-offs $15,371 $13,115 $17,144 $14,612 $17,044 $45,630 $53,723 
Annualized net charge-offs to average total loans and leases0.39 %0.35 %0.48 %0.41 %0.50 %0.40 %0.54 %
Nonaccrual / non-performing loans (“NPLs”)
$28,421 $28,443 $43,513 $43,275 $47,326 $28,421 $47,326 
NPLs to total loans and leases
0.17 %0.18 %0.29 %0.30 %0.34 %0.17 %0.34 %
Reserves to NPLs
534.14 %518.29 %324.22 %316.06 %281.36 %534.14 %281.36 %
Non-performing assets (“NPAs”)
$61,057 $60,778 $57,960 $55,807 $47,326 $61,057 $47,326 
NPAs to total assets
0.25 %0.27 %0.26 %0.25 %0.22 %0.25 %0.22 %

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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data and stock price data)
Q3Q2Q1Q4Q3Nine Months Ended September 30,
2025202520252024202420252024
Capital Metrics:
Common equity to total assets
8.4 %7.9 %7.7 %7.6 %7.8 %8.4 %7.8 %
Tangible common equity to tangible assets (1)
8.4 %7.9 %7.7 %7.6 %7.7 %8.4 %7.7 %
Common equity Tier 1 capital ratio (2)
13.0 %12.05 %11.72 %12.09 %12.46 %13.0 %12.46 %
Total risk based capital ratio (2)
15.4 %14.49 %14.61 %14.88 %15.36 %15.4 %15.36 %
Customers Bank Capital Ratios (2):
Common equity Tier 1 capital to risk-weighted assets13.3 %13.00 %12.40 %12.96 %13.64 %13.3 %13.64 %
Total capital to risk-weighted assets 14.6 %14.43 %13.92 %14.34 %15.06 %14.6 %15.06 %
Tier 1 capital to average assets (leverage ratio) 8.8 %8.86 %8.43 %8.65 %9.08 %8.8 %9.08 %
Share amounts:
Average shares outstanding - basic32,340,813 31,585,390 31,447,623 31,346,920 31,567,797 31,794,547 31,563,660 
Average shares outstanding - diluted33,460,055 32,374,061 32,490,572 32,557,621 32,766,488 32,778,447 32,773,365 
Shares outstanding
34,163,506 31,606,934 31,479,132 31,346,507 31,342,107 34,163,506 31,342,107 
(1) Customers’ reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
(2) Regulatory capital ratios are estimated for Q3 2025 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected to apply the CECL capital transition provisions which delayed the effects of CECL on regulatory capital for two years until January 1, 2022, followed by a three-year transition period. The cumulative CECL capital transition impact as of December 31, 2021 which amounted to $61.6 million was phased in at 25% per year beginning on January 1, 2022 through December 31, 2024. As of September 30, 2025, our regulatory capital ratios reflected the full effect of CECL on regulatory capital.

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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
(Dollars in thousands, except per share data)Nine Months Ended
Q3Q2Q1Q4Q3September 30,
2025202520252024202420252024
Interest income:
Loans and leases$272,131 $246,869 $231,008 $230,534 $228,659 $750,008 $670,923 
Investment securities36,091 37,381 34,339 39,638 46,265 107,811 140,653 
Interest earning deposits49,639 39,972 42,914 48,147 44,372 132,525 142,695 
Loans held for sale1,589 1,806 4,761 9,447 10,907 8,156 36,626 
Other2,029 1,973 1,887 2,140 1,910 5,889 7,031 
Total interest income361,479 328,001 314,909 329,906 332,113 1,004,389 997,928 
Interest expense:
Deposits141,983 134,045 131,308 144,974 155,829 407,336 458,338 
FHLB advances12,945 12,717 11,801 12,595 12,590 37,463 39,512 
Subordinated debt3,251 3,229 3,212 3,349 3,537 9,692 8,960 
Other borrowings1,388 1,307 1,142 1,167 1,612 3,837 4,535 
Total interest expense159,567 151,298 147,463 162,085 173,568 458,328 511,345 
Net interest income201,912 176,703 167,446 167,821 158,545 546,061 486,583 
Provision for credit losses26,543 20,781 28,297 21,194 17,066 75,621 52,257 
Net interest income after provision for credit losses175,369 155,922 139,149 146,627 141,479 470,440 434,326 
Non-interest income:
Commercial lease income11,536 11,056 10,668 10,604 10,093 33,260 30,058 
Loan fees11,443 9,106 7,235 8,639 8,011 27,784 18,524 
Bank-owned life insurance 2,165 2,249 4,660 2,125 2,049 9,074 7,317 
Mortgage finance transactional fees1,298 1,175 933 1,010 1,087 3,406 3,091 
Net gain (loss) on sale of loans and leases— — 2 (852)(14,548)2 (14,776)
Net gain (loss) on sale of investment securities186 (1,797)— (26,260)— (1,611)(749)
Impairment loss on debt securities— — (51,319)— — (51,319)— 
Unrealized gain on equity method investments— — — 389 — — 11,041 
Other3,563 7,817 3,331 3,954 1,865 14,711 6,319 
Total non-interest income (loss)30,191 29,606 (24,490)(391)8,557 35,307 60,825 
Non-interest expense:
Salaries and employee benefits48,723 45,848 42,674 47,147 47,717 137,245 128,689 
Technology, communication and bank operations10,415 10,382 11,312 13,435 13,588 32,109 51,719 
Commercial lease depreciation9,463 8,743 8,463 8,933 7,811 26,669 23,610 
Professional services12,281 13,850 11,857 13,473 9,048 37,988 21,505 
Loan servicing4,167 4,053 4,630 4,584 3,778 12,850 11,325 
Occupancy4,370 3,551 3,412 3,335 2,987 11,333 8,454 
FDIC assessments, non-income taxes and regulatory fees8,505 11,906 11,750 10,077 7,902 32,161 31,607 
Advertising and promotion636 461 528 1,645 908 1,625 2,844 
Other6,657 7,832 8,145 7,746 10,279 22,634 26,886 
Total non-interest expense105,217 106,626 102,771 110,375 104,018 314,614 306,639 
Income before income tax expense (benefit)100,343 78,902 11,888 35,861 46,018 191,133 188,512 
Income tax expense (benefit)24,598 17,963 (1,024)8,946 (725)41,537 33,958 
Net income75,745 60,939 12,912 26,915 46,743 149,596 154,554 
Preferred stock dividends2,019 3,185 3,389 3,649 3,806 8,593 11,391 
Loss on redemption of preferred stock— 1,908 — — — 1,908 — 
Net income available to common shareholders$73,726 $55,846 $9,523 $23,266 $42,937 $139,095 $143,163 
Basic earnings per common share$2.28 $1.77 $0.30 $0.74 $1.36 $4.37 $4.54 
Diluted earnings per common share 2.20 1.73 0.29 0.71 1.31 4.24 4.37 
9

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20252025202520242024
ASSETS
Cash and due from banks$57,951 $72,986 $62,146 $56,787 $39,429 
Interest earning deposits4,127,688 3,430,525 3,366,544 3,729,144 3,048,593 
Cash and cash equivalents4,185,639 3,503,511 3,428,690 3,785,931 3,088,022 
Investment securities, at fair value2,010,820 1,877,406 2,057,555 2,019,694 2,412,069 
Investment securities held to maturity801,324 853,126 938,161 991,937 1,064,437 
Loans held for sale30,897 32,963 37,529 204,794 275,420 
Loans and leases receivable14,673,636 13,719,829 13,555,820 13,127,634 12,527,283 
Loans receivable, mortgage finance, at fair value1,486,978 1,536,254 1,366,460 1,321,128 1,250,413 
Loans receivable, installment, at fair value111,636 123,354 138,159 — — 
Allowance for credit losses on loans and leases(151,809)(147,418)(141,076)(136,775)(133,158)
Total loans and leases receivable, net of allowance for credit losses on loans and leases16,120,441 15,232,019 14,919,363 14,311,987 13,644,538 
FHLB, Federal Reserve Bank, and other restricted stock103,290 100,590 96,758 96,214 95,035 
Accrued interest receivable106,379 101,481 105,800 108,351 115,588 
Bank premises and equipment, net15,340 5,978 6,653 6,668 6,730 
Bank-owned life insurance303,212 300,747 298,551 297,641 295,531 
Other real estate owned12,432 12,306 — — — 
Goodwill and other intangibles3,629 3,629 3,629 3,629 3,629 
Other assets566,760 527,044 530,355 481,395 455,083 
Total assets$24,260,163 $22,550,800 $22,423,044 $22,308,241 $21,456,082 
LIABILITIES AND SHAREHOLDERS’ EQUITY
Demand, non-interest bearing deposits$6,380,879 $5,481,065 $5,552,605 $5,608,288 $4,670,809 
Interest bearing deposits14,024,144 13,494,953 13,380,320 13,238,173 13,398,580 
Total deposits20,405,023 18,976,018 18,932,925 18,846,461 18,069,389 
FHLB advances1,195,437 1,195,377 1,133,456 1,128,352 1,117,229 
Other borrowings99,173 99,138 99,103 99,068 99,033 
Subordinated debt182,718 182,649 182,579 182,509 182,439 
Accrued interest payable and other liabilities251,753 234,060 210,421 215,168 186,812 
Total liabilities22,134,104 20,687,242 20,558,484 20,471,558 19,654,902 
Preferred stock82,201 82,201 137,794 137,794 137,794 
Common stock36,161 36,123 35,995 35,758 35,734 
Additional paid in capital662,252 572,473 570,172 575,333 571,609 
Retained earnings1,465,106 1,391,380 1,335,534 1,326,011 1,302,745 
Accumulated other comprehensive income (loss), net(51,089)(71,325)(67,641)(96,560)(106,082)
Treasury stock, at cost(68,572)(147,294)(147,294)(141,653)(140,620)
Total shareholders’ equity2,126,059 1,863,558 1,864,560 1,836,683 1,801,180 
Total liabilities and shareholders’ equity$24,260,163 $22,550,800 $22,423,044 $22,308,241 $21,456,082 

10

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
Three Months Ended
September 30, 2025June 30, 2025September 30, 2024
Average BalanceInterest Income or Expense
Average Yield or Cost (%)
Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
Assets
Interest earning deposits $4,409,220 $49,639 4.47%$3,565,168 $39,972 4.50%$3,224,940 $44,372 5.47%
Investment securities (1)
2,931,351 36,091 4.88%2,890,878 37,381 5.19%3,706,974 46,265 4.97%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)
7,317,299 136,652 7.41%6,785,684 126,854 7.50%5,805,389 124,667 8.54%
Other commercial & industrial loans (2)
1,492,155 35,475 9.43%1,484,528 25,862 6.99%1,533,057 24,654 6.40%
Mortgage finance loans1,478,871 18,454 4.95%1,501,484 18,349 4.90%1,267,656 17,723 5.56%
Multifamily loans2,306,373 25,931 4.46%2,317,381 25,281 4.38%2,071,340 21,147 4.06%
Non-owner occupied commercial real estate loans1,635,937 24,148 5.86%1,581,087 23,003 5.84%1,411,533 21,065 5.94%
Residential mortgages551,436 6,647 4.78%537,008 6,344 4.74%525,285 6,082 4.61%
Installment loans938,890 26,413 11.16%879,972 22,982 10.48%1,029,812 24,228 9.36%
Total loans and leases (3)
15,720,961 273,720 6.91%15,087,144 248,675 6.61%13,644,072 239,566 6.99%
Other interest-earning assets140,011 2,029 5.75%133,824 1,973 5.91%118,914 1,910 6.39%
Total interest-earning assets23,201,543 361,479 6.19%21,677,014 328,001 6.07%20,694,900 332,113 6.39%
Non-interest-earning assets729,180 685,975 535,504 
Total assets $23,930,723 $22,362,989 $21,230,404 
Liabilities
Interest checking accounts$4,983,168 $48,105 3.83%$4,935,587 $47,245 3.84%$5,787,026 $65,554 4.51%
Money market deposit accounts4,360,446 42,980 3.91%4,137,035 40,397 3.92%3,676,994 42,128 4.56%
Other savings accounts1,485,652 14,724 3.93%1,325,639 12,767 3.86%1,563,970 18,426 4.69%
Certificates of deposit3,108,831 36,174 4.62%2,852,645 33,636 4.73%2,339,937 29,721 5.05%
Total interest-bearing deposits (4)
13,938,097 141,983 4.04%13,250,906 134,045 4.06%13,367,927 155,829 4.64%
Borrowings1,429,981 17,584 4.88%1,417,370 17,253 4.88%1,334,905 17,739 5.29%
Total interest-bearing liabilities15,368,078 159,567 4.12%14,668,276 151,298 4.14%14,702,832 173,568 4.70%
Non-interest-bearing deposits (4)
6,362,360 5,593,581 4,557,815 
Total deposits and borrowings21,730,438 2.91%20,261,857 2.99%19,260,647 3.59%
Other non-interest-bearing liabilities239,969 221,465 195,722 
Total liabilities 21,970,407 20,483,322 19,456,369 
Shareholders’ equity1,960,316 1,879,667 1,774,035 
Total liabilities and shareholders’ equity$23,930,723 $22,362,989 $21,230,404 
Net interest income201,912 176,703 158,545 
Tax-equivalent adjustment360 366 392 
Net interest earnings$202,272 $177,069 $158,937 
Interest spread3.27%3.07%2.80%
Net interest margin3.46%3.27%3.05%
Net interest margin tax equivalent (5)
3.46%3.27%3.06%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.77%, 2.85% and 3.46% for the three months ended September 30, 2025, June 30, 2025 and September 30, 2024, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended September 30, 2025, June 30, 2025 and September 30, 2024, presented to approximate interest income as a taxable asset.
11

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
(Dollars in thousands)
Nine Months Ended
September 30, 2025September 30, 2024
Average Balance
Interest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
Assets
Interest earning deposits $3,946,022 $132,525 4.49%$3,471,011 $142,695 5.49%
Investment securities (1)
2,973,600 107,811 4.85%3,736,770 140,653 5.03%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)
6,862,095 384,457 7.49%5,507,963 361,234 8.76%
Other commercial & industrial loans (2)
1,506,324 85,270 7.57%1,575,815 76,487 6.48%
Mortgage finance loans1,411,814 51,555 4.88%1,151,173 45,640 5.30%
Multifamily loans2,299,335 74,876 4.35%2,100,501 63,863 4.06%
Non-owner occupied commercial real estate loans1,589,446 68,715 5.78%1,385,685 61,714 5.95%
Residential mortgages539,762 19,219 4.76%522,876 17,745 4.53%
Installment loans919,021 74,072 10.78%1,131,633 80,866 9.55%
Total loans and leases (3)
15,127,797 758,164 6.70%13,375,646 707,549 7.07%
Other interest-earning assets133,921 5,889 5.88%112,365 7,031 8.36%
Total interest-earning assets22,181,340 1,004,389 6.05%20,695,792 997,928 6.44%
Non-interest-earning assets694,136 487,991 
Total assets $22,875,476 $21,183,783 
Liabilities
Interest checking accounts$5,090,947 $145,253 3.81%$5,682,240 $191,132 4.49%
Money market deposit accounts4,128,528 121,144 3.92%3,419,880 117,106 4.57%
Other savings accounts1,322,135 38,182 3.86%1,708,625 61,008 4.77%
Certificates of deposit2,905,047 102,757 4.73%2,374,982 89,092 5.01%
Total interest-bearing deposits (4)
13,446,657 407,336 4.05%13,185,727 458,338 4.64%
Borrowings1,398,401 50,992 4.88%1,431,520 53,007 4.95%
Total interest-bearing liabilities14,845,058 458,328 4.13%14,617,247 511,345 4.67%
Non-interest-bearing deposits (4)
5,891,249 4,626,580 
Total deposits and borrowings20,736,307 2.95%19,243,827 3.55%
Other non-interest-bearing liabilities235,938 221,278 
Total liabilities 20,972,245 19,465,105 
Shareholders’ equity1,903,231 1,718,678 
Total liabilities and shareholders’ equity$22,875,476 $21,183,783 
Net interest income546,061 486,583 
Tax-equivalent adjustment1,089 1,179 
Net interest earnings$547,150 $487,762 
Interest spread3.10%2.89%
Net interest margin3.29%3.15%
Net interest margin tax equivalent (5)
3.30%3.16%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.82% and 3.44% for the nine months ended September 30, 2025 and 2024, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the nine months ended September 30, 2025 and 2024, presented to approximate interest income as a taxable asset.
12

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20252025202520242024
Loans and leases held for investment
Commercial:
Commercial & industrial:
Specialized lending$7,083,620 $6,454,661 $6,070,093 $5,842,420 $5,468,507 
Other commercial & industrial
1,056,173 1,037,684 1,062,933 1,062,631 1,087,222 
Mortgage finance
1,577,038 1,625,764 1,477,896 1,440,847 1,367,617 
Multifamily2,356,590 2,247,282 2,322,123 2,252,246 2,115,978 
Commercial real estate owner occupied1,058,741 1,065,006 1,139,126 1,100,944 981,904 
Commercial real estate non-owner occupied1,582,332 1,497,385 1,438,906 1,359,130 1,326,591 
Construction123,290 98,626 154,647 147,209 174,509 
Total commercial loans and leases14,837,784 14,026,408 13,665,724 13,205,427 12,522,328 
Consumer:
Residential514,544 520,570 496,772 496,559 500,786 
Manufactured housing28,749 30,287 31,775 33,123 34,481 
Installment:
Personal570,768 457,728 493,276 463,854 453,739 
Other320,405 344,444 372,892 249,799 266,362 
Total installment loans891,173 802,172 866,168 713,653 720,101 
Total consumer loans1,434,466 1,353,029 1,394,715 1,243,335 1,255,368 
Total loans and leases held for investment$16,272,250 $15,379,437 $15,060,439 $14,448,762 $13,777,696 
Loans held for sale
Commercial:
Commercial real estate non-owner occupied$4,700 $— $— $— $— 
Total commercial loans and leases4,700 — — — — 
Consumer:
Residential2,229 5,180 1,465 1,836 2,523 
Installment:
Personal23,728 27,682 36,000 40,903 55,799 
Other240 101 64 162,055 217,098 
Total installment loans23,968 27,783 36,064 202,958 272,897 
Total consumer loans26,197 32,963 37,529 204,794 275,420 
Total loans held for sale$30,897 $32,963 $37,529 $204,794 $275,420 
Total loans and leases portfolio$16,303,147 $15,412,400 $15,097,968 $14,653,556 $14,053,116 

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END DEPOSIT COMPOSITION - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20252025202520242024
Demand, non-interest bearing$6,380,879 $5,481,065 $5,552,605 $5,608,288 $4,670,809 
Demand, interest bearing5,050,437 4,912,839 5,137,961 5,553,698 5,606,500 
Total demand deposits11,431,316 10,393,904 10,690,566 11,161,986 10,277,309 
Savings1,554,533 1,375,072 1,327,854 1,131,819 1,399,968 
Money market4,339,371 4,206,516 4,057,458 3,844,451 3,961,028 
Time deposits3,079,803 3,000,526 2,857,047 2,708,205 2,431,084 
Total deposits$20,405,023 $18,976,018 $18,932,925 $18,846,461 $18,069,389 

13


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED
(Dollars in thousands)
As of September 30, 2025As of June 30, 2025As of September 30, 2024
Loan typeTotal loansAllowance for credit lossesTotal reserves to total loansTotal loansAllowance for credit lossesTotal reserves to total loansTotal loansAllowance for credit lossesTotal reserves to total loans
Commercial:
Commercial & industrial, including specialized lending
$8,229,853 $34,395 0.42 %$7,581,855 $36,262 0.48 %$6,672,933 $25,191 0.38 %
Multifamily2,356,590 19,973 0.85 %2,247,282 20,864 0.93 %2,115,978 18,090 0.85 %
Commercial real estate owner occupied1,058,741 10,991 1.04 %1,065,006 12,514 1.18 %981,904 10,913 1.11 %
Commercial real estate non-owner occupied1,582,332 19,784 1.25 %1,497,385 20,679 1.38 %1,326,591 17,303 1.30 %
Construction123,290 1,978 1.60 %98,626 2,160 2.19 %174,509 1,606 0.92 %
Total commercial loans and leases receivable13,350,806 87,121 0.65 %12,490,154 92,479 0.74 %11,271,915 73,103 0.65 %
Consumer:
Residential514,544 6,345 1.23 %520,570 6,331 1.22 %500,786 5,838 1.17 %
Manufactured housing28,749 3,508 12.20 %30,287 3,721 12.29 %34,481 4,080 11.83 %
Installment779,537 54,835 7.03 %678,818 44,887 6.61 %720,101 50,137 6.96 %
Total consumer loans receivable1,322,830 64,688 4.89 %1,229,675 54,939 4.47 %1,255,368 60,055 4.78 %
Loans and leases receivable held for investment
14,673,636 151,809 1.03 %13,719,829 147,418 1.07 %12,527,283 133,158 1.06 %
Loans receivable, mortgage finance, at fair value1,486,978 — — %1,536,254 — — %1,250,413 — — %
Loans receivable, installment, at fair value111,636 — — %123,354 — — %— — — %
Loans held for sale30,897 — — %32,963 — — %275,420 — — %
Total loans and leases portfolio$16,303,147 $151,809 0.93 %$15,412,400 $147,418 0.96 %$14,053,116 $133,158 0.95 %
14


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED (CONTINUED)
(Dollars in thousands)
As of September 30, 2025As of June 30, 2025As of September 30, 2024
Loan typeNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLsNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLsNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLs
Commercial:
Commercial & industrial, including specialized lending
$4,430 0.05 %776.41 %$4,218 0.06 %859.70 %$4,615 0.07 %545.85 %
Multifamily— — %— %— — %— %11,834 0.56 %152.86 %
Commercial real estate owner occupied3,932 0.37 %279.53 %7,005 0.66 %178.64 %8,613 0.88 %126.70 %
Commercial real estate non-owner occupied— — %— %62 0.00 %33353.23 %763 0.06 %2267.76 %
Construction— — %— %— — %— %— — %— %
Total commercial loans and leases receivable8,362 0.06 %1041.87 %11,285 0.09 %819.49 %25,825 0.23 %283.07 %
Consumer:
Residential7,631 1.48 %83.15 %8,234 1.58 %76.89 %7,997 1.60 %73.00 %
Manufactured housing1,315 4.57 %266.77 %1,608 5.31 %231.41 %1,869 5.42 %218.30 %
Installment4,225 0.54 %1297.87 %4,944 0.73 %907.91 %6,328 0.88 %792.30 %
Total consumer loans receivable13,171 1.00 %491.14 %14,786 1.20 %371.56 %16,194 1.29 %370.85 %
Loans and leases receivable21,533 0.15 %705.01 %26,071 0.19 %565.45 %42,019 0.34 %316.90 %
Loans receivable, mortgage finance, at fair value— — %— %— — %— %— — %— %
Loans receivable, installment, at fair value1,872 1.68 %— %1,961 1.59 %— %— — %— %
Loans held for sale5,016 16.23 %— %411 1.25 %— %5,307 1.93 %— %
Total loans and leases portfolio$28,421 0.17 %534.14 %$28,443 0.18 %518.29 %$47,326 0.34 %281.36 %
15


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
(Dollars in thousands)
Q3Q2Q1Q4Q3Nine Months Ended September 30,
2025
2025
2025
2024
2024
20252024
Loan type
Commercial & industrial, including specialized lending$2,180 $3,871 $3,231 $3,653 $5,056 $9,282 $14,393 
Multifamily— — 3,834 — 2,167 3,834 4,073 
Commercial real estate owner occupied335 411 16 339 4 762 26 
Commercial real estate non-owner occupied3,073 — — 145 — 3,073 — 
Construction— (3)(3)— (3)(6)(10)
Residential25 (4)— (18)(21)21 (23)
Installment9,758 8,840 10,066 10,493 9,841 28,664 35,264 
Total net charge-offs (recoveries) from loans held for investment$15,371 $13,115 $17,144 $14,612 $17,044 $45,630 $53,723 

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
LOANS AND LEASES RISK RATINGS - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20252025202520242024
Loans and leases (1) risk ratings:
Commercial loans and leases
Pass$12,927,467 $12,047,656 $11,815,403 $11,403,930 $10,844,500 
Special Mention
187,794 174,587 189,155 175,055 178,026 
Substandard
230,079 256,849 276,018 282,563 218,921 
Total commercial loans and leases13,345,340 12,479,092 12,280,576 11,861,548 11,241,447 
Consumer loans
Performing1,308,987 1,209,377 1,242,753 1,227,359 1,240,581 
Non-performing13,843 20,298 13,803 15,976 14,787 
Total consumer loans1,322,830 1,229,675 1,256,556 1,243,335 1,255,368 
Loans and leases receivable (1)
$14,668,170 $13,708,767 $13,537,132 $13,104,883 $12,496,815 
(1)    Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value, loans receivable, installment, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.
16


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED
We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance.
The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.

Core Earnings and Adjusted Core Earnings - Customers Bancorp
Nine Months Ended
September 30,
Q3 2025Q2 2025Q1 2025Q4 2024Q3 202420252024
(Dollars in thousands, except per share data)
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
GAAP net income to common shareholders$73,726 $2.20 $55,846 $1.73 $9,523 $0.29 $23,266 $0.71 $42,937 $1.31 $139,095 $4.24 $143,163 $4.37 
Reconciling items (after tax):
Severance expense— — — — — — 1,198 0.04 540 0.02 — — 2,468 0.08 
Impairment loss on debt securities— — — — 39,875 1.23 — — — — 39,875 1.22 — — 
Legal settlement— — — — — — 157 0.00 — — — — — — 
(Gains) losses on investment securities(253)(0.01)1,388 0.04 (124)0.00 20,035 0.62 (322)(0.01)1,011 0.03 296 0.01 
Derivative credit valuation adjustment— — — — 210 0.01 (306)(0.01)185 0.01 210 0.01 310 0.01 
FDIC special assessment— — — — — — — — — — — — 518 0.02 
Unrealized (gain) on equity method investments— — — — — — (292)(0.01)— — — — (8,316)(0.25)
Loss on redemption of preferred stock— — 1,908 0.06 — — — — — — 1,908 0.06 — — 
Unrealized (gain) loss on loans held for sale— — (223)(0.01)518 0.02 110 0.00 498 0.02 295 0.01 498 0.02 
Loan program termination fees— — (772)(0.02)— — — — — — (772)(0.02)— — 
Core earnings$73,473 $2.20 $58,147 $1.80 $50,002 $1.54 $44,168 $1.36 $43,838 $1.34 $181,622 $5.54 $138,937 $4.24 
17


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)

Core Return on Average Assets and Adjusted Core Return on Average Assets - Customers Bancorp
Nine Months Ended
September 30,
(Dollars in thousands, except per share data)Q3 2025Q2 2025Q1 2025Q4 2024Q3 202420252024
GAAP net income$75,745 $60,939 $12,912 $26,915 $46,743 $149,596 $154,554 
Reconciling items (after tax):
Severance expense— — — 1,198 540 — 2,468 
Impairment loss on debt securities— — 39,875 — — 39,875 — 
Legal settlement— — — 157 — — — 
(Gains) losses on investment securities(253)1,388 (124)20,035 (322)1,011 296 
Derivative credit valuation adjustment— — 210 (306)185 210 310 
FDIC special assessment— — — — — — 518 
Unrealized (gain) on equity method investments— — — (292)— — (8,316)
Unrealized (gain) loss on loans held for sale— (223)518 110 498 295 498 
Loan program termination fees— (772)— — — (772)— 
Core net income
$75,492 $61,332 $53,391 $47,817 $47,644 $190,215 $150,328 
Average total assets
$23,930,723 $22,362,989 $22,314,963 $22,179,970 $21,230,404 $22,875,476 $21,183,783 
Core return on average assets1.25 %1.10 %0.97 %0.86 %0.89 %1.11 %0.95 %
Core Return on Average Common Equity and Adjusted Core Return on Average Common Equity - Customers Bancorp
Nine Months Ended
September 30,
(Dollars in thousands, except per share data)Q3 2025Q2 2025Q1 2025Q4 2024Q3 202420252024
GAAP net income to common shareholders$73,726 $55,846 $9,523 $23,266 $42,937 $139,095 $143,163 
Reconciling items (after tax):
Severance expense— — — 1,198 540 — 2,468 
Impairment loss on debt securities— — 39,875 — — 39,875 — 
Legal settlement— — — 157 — — — 
(Gains) losses on investment securities(253)1,388 (124)20,035 (322)1,011 296 
Derivative credit valuation adjustment— — 210 (306)185 210 310 
FDIC special assessment— — — — — — 518 
Unrealized (gain) on equity method investments— — — (292)— — (8,316)
Loss on redemption of preferred stock— 1,908 — — — 1,908 — 
Unrealized (gain) loss on loans held for sale— (223)518 110 498 295 498 
Loan program termination fees— (772)— — — (772)— 
Core earnings$73,473 $58,147 $50,002 $44,168 $43,838 $181,622 $138,937 
Average total common shareholders’ equity
$1,878,115 $1,751,037 $1,730,910 $1,683,838 $1,636,242 $1,787,227 $1,580,885 
Core return on average common equity15.52 %13.32 %11.72 %10.44 %10.66 %13.59 %11.74 %


18


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Core Efficiency Ratio and Adjusted Core Efficiency Ratio - Customers Bancorp
Nine Months Ended
September 30,
(Dollars in thousands, except per share data)Q3 2025Q2 2025Q1 2025Q4 2024Q3 202420252024
GAAP net interest income$201,912 $176,703 $167,446 $167,821 $158,545 $546,061 $486,583 
GAAP non-interest income (loss)
$30,191 $29,606 $(24,490)$(391)$8,557 $35,307 $60,825 
(Gains) losses on investment securities(334)1,797 (160)26,678 (394)1,303 425 
Derivative credit valuation adjustment— — 270 (407)226 270 390 
Unrealized (gain) on equity method investments— — — (389)— — (11,041)
Unrealized (gain) loss on loans held for sale— (289)667 147 607 378 607 
Impairment loss on debt securities— — 51,319 — — 51,319 — 
Loan program termination fees— (1,000)— — — (1,000)— 
Core non-interest income29,857 30,114 27,606 25,638 8,996 87,577 51,206 
Core revenue$231,769 $206,817 $195,052 $193,459 $167,541 $633,638 $537,789 
GAAP non-interest expense$105,217 $106,626 $102,771 $110,375 $104,018 $314,614 $306,639 
Severance expense— — — (1,595)(659)— (3,219)
FDIC special assessment— — — — — — (683)
Legal settlement— — — (209)— — — 
Core non-interest expense$105,217 $106,626 $102,771 $108,571 $103,359 $314,614 $302,737 
Core efficiency ratio (1)
45.40 %51.56 %52.69 %56.12 %61.69 %49.65 %56.29 %
(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.

Tangible Common Equity to Tangible Assets - Customers Bancorp
(Dollars in thousands, except per share data)Q3 2025Q2 2025Q1 2025Q4 2024Q3 2024
GAAP total shareholders’ equity
$2,126,059 $1,863,558 $1,864,560 $1,836,683 $1,801,180 
Reconciling items:
   Preferred stock(82,201)(82,201)(137,794)(137,794)(137,794)
   Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible common equity$2,040,229 $1,777,728 $1,723,137 $1,695,260 $1,659,757 
GAAP total assets$24,260,163 $22,550,800 $22,423,044 $22,308,241 $21,456,082 
Reconciling items:
Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible assets$24,256,534 $22,547,171 $22,419,415 $22,304,612 $21,452,453 
Tangible common equity to tangible assets8.4 %7.9 %7.7 %7.6 %7.7 %

19


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)

Tangible Book Value per Common Share - Customers Bancorp
(Dollars in thousands, except share and per share data)Q3 2025Q2 2025Q1 2025Q4 2024Q3 2024
GAAP total shareholders’ equity
$2,126,059 $1,863,558 $1,864,560 $1,836,683 $1,801,180 
Reconciling Items:
   Preferred stock(82,201)(82,201)(137,794)(137,794)(137,794)
   Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible common equity$2,040,229 $1,777,728 $1,723,137 $1,695,260 $1,659,757 
Common shares outstanding34,163,506 31,606,934 31,479,132 31,346,507 31,342,107 
Tangible book value per common share$59.72 $56.24 $54.74 $54.08 $52.96 
20

Let’s take on tomorrow. Investor Presentation: Q3’25 October 2025

 
Let’s take on tomorrow. 2 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2024, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law. Forward-Looking Statements

 
Let’s take on tomorrow. 3 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers Bancorp Franchise Customers Bancorp, Inc. NYSE: CUBI FTE Employees ~850 Total Assets $24.3B Data as of 9/30/2025 41 Banking Industry Benchmark1 73 Customers Bank Net Promoter Score Measuring business customer satisfaction and loyalty Community Banking Serves small and medium sized businesses and individuals • Regional Community C&I • Multifamily and Investment CRE • SBA • Residential Mortgages Corporate and Specialized Banking Serves sophisticated business customers • Commercial Banking Teams • Venture Banking • Fund Finance • Healthcare • Real Estate Specialty Finance • Financial Institutions Group • Equipment Finance • Mortgage Finance Digital Banking Serves businesses and individuals through products and services delivered through digital channels Commercial: • Transaction Banking (Payments & Treasury Services, cubiX) • Fintech Banking Consumer: • Personal Loans • Checking & Savings 1. The Qualtrics U.S. Banking Relational Net Promoter® Score (NPS®) benchmark is derived from Qualtrics' vast Customer Experience dataset. The dataset includes 2022-2023 anonymized results from 50+ U.S. banking organizations, covering 80+ separate relationship surveys, and encompassing 400,000 individual survey respondents.

 
Let’s take on tomorrow. 4 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q3’25 Key Accomplishments 1. Includes commercial banking teams hired since Q2’23 2. 2025 proxy peers most recent quarter (“MRQ”); MRQ represents Q3’25 for proxy peer banks that have reported earnings data before October 23, 2025. Otherwise represents Q2’25 data 3. Non-GAAP measure, refer to appendix for reconciliation 4. Q4’2019 to Q3’2025 5. Net of issuance costs Let’s take on tomorrow. 6% QoQ loan growth and 11% YTD Diversified across the franchise driven by corporate and specialized banking groups $1.4 billion growth in deposits QoQ including $900 million of non-interest bearing deposits Achieved a record $6.4 billion of non-interest bearing balances, now 31% of total deposits $350 million of deposit growth from new banking teams1 Solid Loan GrowthAccretive Deposit Performance NIM expansion of 19 bps QoQ NII increased $25 million or 14% QoQ Fourth consecutive quarter of NIM expansion Net Interest Income (NII) & Net Interest Margin (NIM) Raised $163 million5 in common equity in an offering that was nearly 10x oversubscribed CET1 ratio increased to 13.0% TCE/TA4 increased 50 bps QoQ to 8.4% Tangible book value per share stood at approximately $60 per share3 QoQ growth of 6% or 25% annualized 15%+ CAGR over the last five+ years4 Strong Capital & LiquidityTangible Book Value Growth Efficiency Ratio improved to 45.4% Non-interest expense as percent of average assets of 1.74% is the lowest among regional bank peers2 Positive Operating Leverage

 
5 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q3’25 (vs. Q2’25) Profitability Balance Sheet Credit 3.46% vs. 3.27% NIM $24.3B +8% Total Assets 0.16% +3 bps Commercial NCOs Ratio1 $16.3B +6% Total Loans and Leases $28.4M -0% NPLs Financial Highlights - GAAP Highlights Q3’25 EARNINGS REVIEW Total Deposits $20.4B +8% Reserves to NPLs 534% vs. 518% $2.20 Diluted EPS $73.7M Net Income ROCE 15.6% ROAA 1.26% vs. 1.09% 1. Q3’25 annualized NCOs as percentage of total loans and leases for Q3’25 was 0.39%, up 4 bps compared to Q2’25.

 
6 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q3’25 (vs. Q2’25) Profitability Balance Sheet Credit 3.46% vs. 3.27% NIM $24.3B +8% Total Assets 0.16% +3 bps Commercial NCOs Ratio3 $16.3B +6% Total Loans and Leases $28.4M -0% NPLs Financial Highlights - Core Highlights Q3’25 EARNINGS REVIEW Total Deposits $20.4B +8% Reserves to NPLs 534% vs. 518% $2.20 Core EPS1,2 $73.5M Core Earnings1,2 Core ROCE1,2 15.5% Core ROAA1,2 1.25% vs. 1.10% 1. Excludes pretax gains on investment securities of $0.3 million. 2. Non-GAAP measure, refer to appendix for reconciliation 3. Q3’25 annualized NCOs as percentage of total loans and leases for Q3’25 was 0.39%, up 4 bps compared to Q2’25.

 
7 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Let’s take on tomorrow. Total Deposits $ billions Steady Deposit Growth and Mix Improvement Over $20 billion in deposits with record non-interest bearing balances Average cost of deposits 2.85% ACCRETIVE DEPOSIT PERFORMANCE $4.7 $5.6 $7.8 Q3’24 $5.6 $5.6 $7.7 Q4’24 $5.6 $5.1 $8.2 Q1’25 $5.5 $4.9 $8.6 Q2’25 $6.4 (31%) $5.0 $9.0 Q3’25 $18.1 $18.8 $18.9 $19.0 $20.4 +13% Non-Interest Bearing DDA Interest Bearing DDA Non-DDA Non-interest Bearing Deposit Composition % 1. 2025 proxy peers most recent quarter (“MRQ”); MRQ represents Q3’25 for proxy peer banks that have reported earnings data before October 23, 2025. Otherwise represents Q2’25 data • New banking teams hired since Q2’23 continued deposit gathering momentum with approximately $350 million of growth in the quarter • Teams hired since Q2’23 manage $2.8 billion as of Q3’25 Top Quartile (29%) • Non-interest bearing deposits increased by about $900 million in the quarter to a record $6.4 billion or 31% of total deposits, representing top quartile of peer banks1 31%CUBI 2.77% Regional Bank Peers (MRQ) CUBI

 
8 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Let’s take on tomorrow. Kk s 1. Includes commercial banking teams hired since Q2’23 2. U.S. BHCs as defined by S&P CapIQ with total assets $10-$100 billion 3. Q4’22 to MRQ; most recent quarter (“MRQ”); MRQ represents Q3’25 for banks that have reported earnings data before October 23, 2025. Otherwise represents Q2’25 data Deposit Transformation at Q3’25 Successful Execution of Deposit Franchise Transformation led by New Banking Teams1 and cubiX Deposits 69% NIB 1.06% Total Cost ACCRETIVE DEPOSIT PERFORMANCE $4.0 $2.8 Q3’25 $6.8 New Banking Teams1 cubiX Clients o Since Q4’22, we have transformed our deposit franchise with nearly $7 billion of new, high-quality deposits at a cost of 1.06% o Customers Bank’s average total cost of deposits has remained relatively flat since Q4’22 despite the average effective federal funds rate being 65 bps higher in Q3’25 compared to Q4’22 Change in Total Deposit Costs (Q4’22 to Q3’25) vs. Fed Funds Rate % 0.04% 0.65% 1.28% CUBI Fed Funds Rate Regional Bank Peer Median2,3 Product Mix Shift (Q4’22 vs. Q3’25) Ending deposit balances, $ billions Product Q4’22 Q3’25 Period Change Non-interest Bearing DDA 10% 31% +21% Wholesale CDs 22% 9% -13% All Other Interest Bearing Deposits 68% 60% -8% Total Deposits (billions) $18.2 $20.4 $2.2

 
9 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 2025 Team Recruitment Driving Franchise Value Building off 2023 and 2024 Success ACCRETIVE DEPOSIT PERFORMANCE Title Solutions • Outlined strategy in Q1’25 to continue team recruitment • Deepen market share in existing geographies • Bolster slate of specialized deposit focused verticals 2025 Organic Growth Strategy Entrepreneurial Culture Recruiter of Top Talent Comp. Model Driven by Client Success Single Point of Contact Client-Driven Tech Solutions • Approximately 30 FTEs across 7 new teams have joined the Bank YTD’25 • Continues strategy from 2023 (Venture Banking Group) and 2024 (commercial banking teams) • 2025 teams represent a mix of geographic C&I teams and national specialized verticals 2025 Team Recruitment – YTD Update • Attract franchise enhancing top talent from across banking industry • Future teams will continue building on the momentum of teams that have joined over last 2 years • Older vintage teams will continue scaling deposit portfolios while newest teams will begin to ramp up balances 2026+ Organic Growth Strategy Q4’23 Q4’24 Q4’25 Q4’26 2027+ 2023 Teams 2024 Teams 2025 Teams 2026+ Teams IllustrativeSports and Entertainment Municipal Finance ’25 Geographic C&I Team

 
10 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Let’s take on tomorrow. Strong Loan Growth With Diversified Contributions Across The Franchise Loan Profile1 $ billions $0.7 $5.7 $7.4 Q3’24 $0.7 $5.8 $7.9 Q4’24 $0.9 $5.9 $8.2 Q1’25 $0.8 $5.9 $8.7 Q2’25 $0.9 $6.1 $9.3 Q3’25 $13.8 $14.4 $15.1 $15.4 $16.3 6.99% 6.78% 6.57% 6.61% 6.91% Yield on Loans • Loan growth of approximately $900 million or 6% QoQ • Growth has been diversified across business units with focus on holistic relationships ROBUST LOAN GROWTH Corporate & Specialized Banking Community Banking Consumer Installment HFI 1. HFI loans 2. Includes Investment CRE, Construction, and Multifamily 3. Includes Regional Community Banking C&I, Real Estate Specialty Finance, Mortgages, SBA, Financial Institution Group, PPP QoQ Loan Growth1 by Verticals $ millions Fund Finance CRE2 Venture Banking Consumer Installment HFI Commercial Banking Teams Equipment Finance Healthcare Other3 Mortgage Finance Total Loan Growth $505 $218 $99 $88 $22 $15 $6 -$13 -$49 $893 • Top growth verticals included fund finance, CRE, and venture banking • Diversified loan growth focused on adding franchise value

 
11 © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Let’s take on tomorrow. Continued Margin Expansion in the Quarter Net Interest Income & Net Interest Margin $ millions, percent 3.06% 3.11% 3.13% 3.27% 3.46% Q3’24 Q4’24 Q1’25 Q2’25 Q3’25 $158.5 $167.8 $167.4 $176.7 $201.9 +27% NET INTEREST INCOME & NET INTEREST MARGIN • Fourth consecutive quarter of margin expansion • Net interest income surpassed $200 million, representing a 27% YoY increase • 19 basis points margin expansion in the quarter driven by higher average loan balances, increased loan yields, and reduced funding costs Key Highlights Net Interest Income NIM

 
12 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Peer Leading Efficiency While Investing In Our Business $103.4 $108.6 $102.8 $106.6 $105.2 61.7% Q3’24 56.1% Q4’24 52.7% Q1’25 51.6% Q2’25 45.4% Q3’25 Core Non-Interest Expense1 $ millions • Strong core efficiency ratio1 while continuing to invest in the franchise • Fourth consecutive quarterly decline in core efficiency ratio1 with continued positive operating leverage Non-Interest Expense / Average Assets percent • CUBI’s non-interest expense as percent of average assets1 is the lowest among regional bank peers2 1.74% CUBI (Q3’25) Regional Bank Peers (MRQ) 1. Non-GAAP measure, refer to appendix for reconciliation 2. 2025 proxy peers most recent quarter (“MRQ”); MRQ represents Q3’25 for proxy peer banks that have reported earnings data before October 23, 2025. Otherwise represents Q2’25 data Top Quartile (2.01%) Median (2.13%) OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS Core Noninterest Expense Core Efficiency Ratio

 
13 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Tangible Book Value1 per share Tangible Book Value Approaching Approximately $60 Per Share 1. Non-GAAP measure, refer to appendix for reconciliation 2. CAGR from Q4’19 to Q3’25 inclusive of impact of AOCI mark-to-market; Q4’19 and Q3’25 AOCI impact of $(0.04) and $(1.58) per share, respectively 3. 2025 proxy peers most recent quarter (“MRQ”); MRQ represents Q3’25 for proxy peer banks that have reported earnings data before October 23, 2025. Otherwise represents Q2’25 data $26.17 $27.92 $37.21 $38.97 $47.61 $54.08 $59.72 2019 2020 2021 2022 2023 2024 Q3’25 +15% TANGIBLE BOOK VALUE GROWTH • TBVPS1 increased 6% QoQ or 25% annualized • Tangible book value1 per share has more than doubled since Q4’192 • 15+%2 CAGR in TBVPS1 since Q4’192 compared to 5% for regional bank peers3 Key Highlights 15+ 2

 
14 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED ` ` 15.4% 14.9% 14.6% 14.5% 15.4% Total Risk-Based Capital percent 7.7% 7.6% 7.7% 7.9% 8.4% TCE/TA2,3 percent 1. Capital ratios are estimated pending final regulatory report 2. TCE/TA negatively impacted by 20 bps in Q3’25 due to AOCI 3. Non-GAAP measure, refer to appendix for reconciliation Strong Capital Levels Provide Significant Flexibility 12.5% 12.1% 11.7% 12.1% 13.0% CET1 Risk-Based Capital percent STRONG CAPITAL AND LIQUIDITY • Common equity raise significantly increased capital ratios • Strong capital ratios provide flexibility • TCE/TA3 Ratio up 50 basis points QoQ and 70 basis points YoY Q3’24 Q4’24 Q1’25 8.6%2 Key Highlights AOCI Q2’25 Q3’251

 
15 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Commercial NCOs percent NPAs % of Total Assets percent Credit Metrics Remain Stable 0.24% 0.13% 0.22% 0.13% 0.16% 2.51% 2.67% 2.78% 2.50% 2.60% 0.50% 0.41% 0.48% 0.35% 0.39% Consumer NCOs percent Total NCOs percent MAINTAINING SUPERIOR CREDIT QUALITY v 1. 2025 proxy peers most recent quarter (“MRQ”); MRQ represents Q3’25 for proxy peer banks that have reported earnings data before October 23, 2025. Otherwise represents Q2’25 data 2. As of Q3’25; Excludes owner occupied CRE; 31% total CRE including owner occupied CRE 3. 2025 proxy peers Q2’25 data 14% 7% 10% 30%1% 7% CUBI2 Regional Bank Peers3 25% 44% Construction Commercial Real Estate Multifamily CRE % of Loans-HFI percent V • Reserves to NPLs strong at 534% • NPA to total assets remain low at 25 bps and below regional bank peer median1 • Total NCO ratio below prior four quarter average Q3’24 Q4’24 Q1’25 Q2’25 Q3’25 0.22% 0.25% 0.26% 0.27% 0.25%0.36% 0.36% 0.37% 0.32% 0.34% CUBI Regional Bank Peers1

 
16 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 2025 Management Outlook Metrics Prior Outlook FY 2025 Core Efficiency Ratio Low-mid 50’s (Lower end of range) 5% - 9%Deposit Growth Loan Growth Net Interest Income 8% - 11% 7% - 10% Tax Rate 22% - 25% CET1 (%) 11.5% FY 2024 56% $18.8B $14.7B $654M 19% 12.1% NotesCurrent Outlook FY 2025 13% - 14% 13% - 15% 8% - 10% Below 50% ~13% YE’25

 
ANALYST COVERAGE D.A. Davidson Companies Peter Winter Hovde Group David Bishop Keefe, Bruyette & Woods Inc. Kelly Motta Maxim Group LLC Michael Diana Stephens Inc. Matt Breese Raymond James Steve Moss B. Riley Securities, Inc. Hal Goetsch TD Cowen Janet Lee 2025 New Analyst

 
APPENDIX

 
19 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Robust Liquidity Position Immediately Available Liquidity $ billions $3.5 $0.9 $4.1 Q2’25 $4.2 $0.9 $4.8 Q3’25 $8.6 $9.9 Cash FHLB Available Committed Capacity FRB Available Committed Capacity 1. Uninsured deposits (estimate) of $8.7 billion to be reported on the Bank’s call report, less deposits of $1.7 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $227 million 2. 2025 proxy peers most recent quarter (“MRQ”); MRQ represents Q3’25 for proxy peer banks that have reported earnings data before October 23, 2025. Otherwise represents Q2’25 data STRONG CAPITAL AND LIQUIDITY • Immediately available liquidity to uninsured deposits1 of 146% • Total overall liquidity of $10.9 billion as of Q3’25 Loans-HFI to Deposits Q3’25, percent CUBI Regional Bank Peers2 80% 88% Borrowings % of Total Liabilities Q3’25, percent CUBI Regional Bank Peers2 7% 5%

 
20 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 16% 42% 35% 6% FICO Score1 660-679 680-699 700-749 750+ 19% 32%25% 14% 7% 2% 0% 0-9.99% 10 – 19.99% 20 – 29.99% 30 – 39.99% 40 – 49.99% > 50% Unknown Geography Profession Debt to Income Ratio1 Borrower Income 14% 40% 46% <$50K $50K -$100K >$100K 18% 10% 18% 27% 27% West Southwest Midwest Southeast Northeast Consumer Installment Loans – Portfolio Credit Metrics Purpose 64% 17% 15% 4% Personal Loan Specialty Home Improvement Student Loan 98% 1% 1% Non COVID-19 Impacted Segments Non-Professional Retail & Restaurants Average FICO Score1 ~737 Average DTI1 ~20% Average Borrower Income ~$116k Weighted average life of ~2.2 years Note: Data as of September 30, 2025; includes consumer installment HFS loans 1. DTI and FICO scores as of time of origination

 
21 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Investment Securities – AFS percent, Q3’25 Securities Portfolio Characteristics • Spot yield: 5.81% • Effective duration: 2.1 years • Floating rate securities: ~29% • Credit rating: 67% AAA with only 3% at BB Investment Securities – HTM percent, Q3’25 • Spot yield: 3.68% • Effective duration: 3.7 years • Floating rate securities: 28% • Credit rating: 58% AAA with no rated securities non- investment graded • ABS: $0.3 billion of credit enhanced asset backed securities 62% 38% MBS & CMO Credit Enhanced ABS Total: $0.8 billion Corporate ABS Other MBS & CMO Total: $2.0 billion 15% 15% 69% 2%

 
22 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVEDh h h cubiX Delivers Industry Leading Mission Critical Payments Platform ACCRETIVE DEPOSIT PERFORMANCE cubiX is the Bank-built platform that powers real-time payment capabilities for commercial clients, including the digital assets ecosystem $2.6 $3.1 $3.9 Q3’24 Q2’25 Q3’25 +$1.3bn Meaningful Deposit Growth Year-over-Year $ billions Average Deposit Balances • Experienced steady increase in average deposit balance • Increase in deposit balances almost exclusively driven by increased activity on cubiX platform from existing institutional clients Steadily Increasing Deposit Balances over the TTM $ billions FY 2023 FY 2024 $1.5 FY 2025e $0.4 $1.5 ~4x cubiX volume1 2025 YTD cubiX network activity1 already in line with 2024 FY activity $ trillions Rolling 30 day average ending deposit balances Rolling 30 day average cubiX transaction volume1 Nov 2024: US presidential election 1. Daily cubiX volume available beginning 10/16/24. The network was previously referred to as CBIT before cubiX launch in Q4’24. Includes Internal Transfer Activity and Wire Transfers from cubiX/CBIT Client Base. July 2025: GENIUS Act signed into law annualized

 
23 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Robust Sources of Liquidity 1. Includes CLOs Liquidity Sources ($000's) 3Q 25 2Q 25 QoQ Change Cash and Cash Equivalents $4,185,639 $3,503,511 $682,128 FHLB Available Borrowing Capacity $903,095 $919,835 ($16,740) FRB Available Borrowing Capacity $4,819,938 $4,134,678 $685,260 Investments (MV AFS + HTM) Agency & Non-Agency MBS & CMO $1,887,941 $1,741,455 $146,486 Corporates $299,432 $366,207 ($66,775) ABS (1) $593,784 $592,030 $1,754 Other $30,988 $30,840 $148 Less: Pledged Securities HTM & AFS ($1,779,020) ($1,615,219) ($163,801) Net Unpledged Securities $1,033,125 $1,115,313 ($82,188) $10,941,798 $9,673,337 $1,268,461

 
24 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 1. Excludes mortgage finance and installment reported at fair value, loans held for sale 2. Utilized Moody’s September 2025 baseline and adverse forecast scenario with qualitative adjustments for Q3’25 provision for credit losses 3. Utilized Moody’s June 2025 baseline and adverse forecast scenario with qualitative adjustments for Q2’25 provision for credit losses Allowance for Credit Losses for Loans and Leases September 30, 2025 June 30, 2025 Amortized Cost Allowance for Credit Losses Lifetime Loss Rate Amortized Cost Allowance for Credit Losses Lifetime Loss Rate ($ in thousands) Loans and Leases Receivable: Commercial: Commercial and Industrial, including Specialized Lending $ 8,229,853 $ 34,395 0.42 % $ 7,581,855 $ 36,262 0.48 % Multifamily 2,356,590 19,973 0.85 % 2,247,282 20,864 0.93 % Commercial Real Estate Owner Occupied 1,058,741 10,991 1.04 % 1,065,006 12,514 1.18 % Commercial Real Estate Non-Owner Occupied 1,582,332 19,784 1.25 % 1,497,385 20,679 1.38 % Construction 123,290 1,978 1.60 % 98,626 2,160 2.19 % Total Commercial Loans and Leases Receivable $ 13,350,806 $ 87,121 0.65 % $ 12,490,154 $ 92,479 0.74 % Consumer: Residential Real Estate $ 514,544 $ 6,345 1.23 % $ 520,570 $ 6,331 1.22 % Manufacturing Housing 28,749 3,508 12.20 % 30,287 3,721 12.29 % Installment 779,537 54,835 7.03 % 678,818 44,887 6.61 % Total Consumer Loans Receivable $ 1,322,830 $ 64,688 4.89 % $ 1,229,675 $ 54,939 4.47 % Total Loans and Leases Receivable $ 14,673,636 $ 151,809 1.03 % $ 13,719,829 $ 147,418 1.07 %

 
25 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in Customers' industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance. The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document. Reconciliation of Non-GAAP Measures - Unaudited

 
26 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp ` Nine Months Ended September 30, Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 73,726 $ 2.20 $ 55,846 $ 1.73 $ 9,523 $ 0.29 $ 23,266 $ 0.71 $ 42,937 $ 1.31 $ 139,095 $ 4.24 $ 143,163 $ 4.37 Reconciling items (after tax): Severance expense — — — — — — 1,198 0.04 540 0.02 — — 2,468 0.08 Impairment loss on debt securities — — — — 39,875 1.23 — — — — 39,875 1.22 — — Legal settlement — — — — — — 157 0.00 — — — — — — (Gains) losses on investment securities (253) (0.01) 1,388 0.04 (124) 0.00 20,035 0.62 (322) (0.01) 1,011 0.03 296 0.01 Derivative credit valuation adjustment — — — — 210 0.01 (306) (0.01) 185 0.01 210 0.01 310 0.01 FDIC special assessment — — — — — — — — — — — — 518 0.02 Unrealized (gain) on equity method investments — — — — — — (292) (0.01) — — — — (8,316) (0.25) Loss on redemption of preferred stock — — 1,908 0.06 — — — — — — 1,908 0.06 — — Unrealized (gain) loss on loans held for sale — — (223) (0.01) 518 0.02 110 0.00 498 0.02 295 0.01 498 0.02 Loan program termination fees — — (772) (0.02) — — — — — — (772) (0.02) — — Core earnings $ 73,473 $ 2.20 $ 58,147 $ 1.80 $ 50,002 $ 1.54 $ 44,168 $ 1.36 $ 43,838 $ 1.34 $ 181,622 $ 5.54 $ 138,937 $ 4.24

 
27 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Assets - Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 GAAP net income $ 75,745 $ 60,939 $ 12,912 $ 26,915 $ 46,743 $ 149,596 $ 154,554 Reconciling items (after tax): Severance expense — — — 1,198 540 — 2,468 Impairment loss on debt securities — — 39,875 — — 39,875 — Legal settlement — — — 157 — — — (Gains) losses on investment securities (253) 1,388 (124) 20,035 (322) 1,011 296 Derivative credit valuation adjustment — — 210 (306) 185 210 310 FDIC special assessment — — — — — — 518 Unrealized (gain) on equity method investments — — — (292) — — (8,316) Unrealized (gain) loss on loans held for sale — (223) 518 110 498 295 498 Loan program termination fees — (772) — — — (772) — Core net income $ 75,492 $ 61,332 $ 53,391 $ 47,817 $ 47,644 $ 190,215 $ 150,328 Average total assets $ 23,930,723 $ 22,362,989 $ 22,314,963 $ 22,179,970 $ 21,230,404 $ 22,875,476 $ 21,183,783 Core return on average assets 1.25 % 1.10 % 0.97 % 0.86 % 0.89 % 1.11 % 0.95 %

 
28 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Common Equity – Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 GAAP net income to common shareholders $ 73,726 $ 55,846 $ 9,523 $ 23,266 $ 42,937 $ 139,095 $ 143,163 Reconciling items (after tax): Severance expense — — — 1,198 540 — 2,468 Impairment loss on debt securities — — 39,875 — — 39,875 — Legal settlement — — — 157 — — — (Gains) losses on investment securities (253) 1,388 (124) 20,035 (322) 1,011 296 Derivative credit valuation adjustment — — 210 (306) 185 210 310 FDIC special assessment — — — — — — 518 Unrealized (gain) on equity method investments — — — (292) — — (8,316) Loss on redemption of preferred stock — 1,908 — — — 1,908 — Unrealized (gain) loss on loans held for sale — (223) 518 110 498 295 498 Loan program termination fees 0 (772) 0 0 0 (772) 0 Core earnings $ 73,473 $ 58,147 $ 50,002 $ 44,168 $ 43,838 $ 181,622 $ 138,937 Average total common shareholders' equity $ 1,878,115 $ 1,751,037 $ 1,730,910 $ 1,683,838 $ 1,636,242 $ 1,787,227 $ 1,580,885 Core return on average common equity 15.52 % 13.32 % 11.72 % 10.44 % 10.66 % 13.59 % 11.74 %

 
29 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) 1. Core efficiency ratio calculated as non-interest expense divided by core revenue Core Efficiency Ratio – Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 GAAP net interest income $ 201,912 $ 176,703 $ 167,446 $ 167,821 $ 158,545 $ 546,061 $ 486,583 GAAP non-interest income (loss) $ 30,191 $ 29,606 $ (24,490) $ (391) $ 8,557 $ 35,307 $ 60,825 (Gains) losses on investment securities (334) 1,797 (160) 26,678 (394) 1,303 425 Derivative credit valuation adjustment — — 270 (407) 226 270 390 Unrealized (gain) on equity method investments — — — (389) — — (11,041) Unrealized (gain) loss on loans held for sale — (289) 667 147 607 378 607 Impairment loss on debt securities — — 51,319 — — 51,319 — Loan program termination fees — (1,000) — — — (1,000) — Core non-interest income 29,857 30,114 27,606 25,638 8,996 87,577 51,206 Core revenue $ 231,769 $ 206,817 $ 195,052 $ 193,459 $ 167,541 $ 633,638 $ 537,789 GAAP non-interest expense $ 105,217 $ 106,626 $ 102,771 $ 110,375 $ 104,018 $ 314,614 $ 306,639 Severance expense — — — (1,595) (659) — (3,219) FDIC special assessment — — — — — — (683) Legal settlement — — — (209) — — — Core non-interest expense $ 105,217 $ 106,626 $ 102,771 $ 108,571 $ 103,359 $ 314,614 $ 302,737 Core efficiency ratio (1) 45.40 % 51.56 % 52.69 % 56.12 % 61.69 % 49.65 % 56.29 %

 
30 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Non-Interest Expense to Average Total Assets and Adjusted Core Non-Interest Expense to Average Total Assets- Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 GAAP non-interest expense $ 105,217 $ 106,626 $ 102,771 $ 110,375 $ 104,018 $ 314,614 $ 306,639 Severance expense — — — (1,595) (659) — (3,219) FDIC special assessment — — — — — — (683) Legal settlement — — — (209) — — — Core non-interest expense $ 105,217 $ 106,626 $ 102,771 $ 108,571 $ 103,359 $ 314,614 $ 302,737 One-time non-interest expense items recorded in 2024: Deposit servicing fees prior to 2024 — — — — — — (7,106) FDIC premiums prior to 2024 — — — — — — (4,208) Non-income taxes prior to 2024 — — — — 2,997 — 2,997 Total one-time non-interest expense items — — — — 2,997 — (8,317) Adjusted core non-interest expense $ 105,217 $ 106,626 $ 102,771 $ 108,571 $ 106,356 $ 314,614 $ 294,420 Average total assets $ 23,930,723 $ 22,362,989 $ 22,314,963 $ 22,179,970 $ 21,230,404 $ 22,875,476 $ 21,183,783 Core Non-interest Expense to average assets 1.74 % 1.91 % 1.87 % 1.95 % 1.94 % 1.84 % 1.91 %

 
31 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 GAAP total shareholders' equity $ 2,126,059 $ 1,863,558 $ 1,864,560 $ 1,836,683 $ 1,801,180 Reconciling items: Preferred stock (82,201) (82,201) (137,794) (137,794) (137,794) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 2,040,229 $ 1,777,728 $ 1,723,137 $ 1,695,260 $ 1,659,757 GAAP Total assets $ 24,260,163 $ 22,550,800 $ 22,423,044 $ 22,308,241 $ 21,456,082 Reconciling items: Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible assets $ 24,256,534 $ 22,547,171 $ 22,419,415 $ 22,304,612 $ 21,452,453 Tangible common equity to tangible assets 8.4 % 7.9 % 7.7 % 7.6 % 7.7 %

 
32 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 GAAP total shareholders' equity $ 2,126,059 $ 1,863,558 $ 1,864,560 $ 1,836,683 $ 1,801,180 Reconciling Items: Preferred stock (82,201) (82,201) (137,794) (137,794) (137,794) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 2,040,229 $ 1,777,728 $ 1,723,137 $ 1,695,260 $ 1,659,757 Common shares outstanding 34,163,506 31,606,934 31,479,132 31,346,507 31,342,107 Tangible book value per common share $ 59.72 $ 56.24 $ 54.74 $ 54.08 $ 52.96

 
33 Let’s take on tomorrow. © 2025 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 1,836,683 $ 1,638,394 $ 1,402,961 $ 1,366,217 $ 1,117,086 $ 1,052,795 Reconciling Items: Preferred stock (137,794) (137,794) (137,794) (137,794) (217,471) (217,471) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,736) (14,298) (15,195) Tangible common equity $ 1,695,260 $ 1,496,971 $ 1,261,538 $ 1,224,687 $ 885,317 $ 820,129 Common shares outstanding 31,346,507 31,440,906 32,373,697 32,913,267 31,705,088 31,336,791 Tangible book value per common share $ 54.08 $ 47.61 $ 38.97 $ 37.21 $ 27.92 $ 26.17