FORM 8-K | ||

Delaware | 001-38312 | 77-0142404 |
(State or other jurisdiction of incorporation) | (Commission File Number) | (I.R.S. Employer Identification Number) |
Title of each class COMMON STOCK, PAR VALUE $.001 PER SHARE | Trading Symbol EGHT | Name of each exchange on which registered New York Stock Exchange |
Exhibit | Description |
8X8, INC. | ||
By: /s/ Steven Gatoff | ||
Steven Gatoff | ||
Chief Financial Officer | ||

• | Total revenue increased 29.6% year-over-year to $121.5 million. |
• | Service revenue increased 30.2% year-over-year to $116.0 million. |
• | GAAP Pre-Tax Loss was $50.0 million; Non-GAAP Pre-Tax Loss was $12.7 million. |
• | Total revenue increased 26.6% year-over-year to $446.2 million. |
• | Service revenue increased 27.5% year-over-year to $426.5 million. |
• | GAAP Pre-Tax Loss was $171.5 million; Non-GAAP Pre-Tax Loss was $58.6 million. |
• | Bookings greater than $100K ARR: The Company closed a record 42 new customer deals in the fourth quarter of fiscal 2020 with ARR (annual recurring revenue) greater than $100,000. These deals represented 34% of new bookings for the quarter. |
• | Channel bookings grew 63% year-over-year and represented 54% of new bookings. |
• | Contact center bookings represented 30% of total new bookings and grew 76% year-over-year. |
• | Total ARR: The Company's total annual recurring revenue is $426.4 million, an increase of 34% from the same period last year. |
• | Total ARR greater than $100K: The Company had 611 customers that generated ARR greater than $100,000, compared with 408 customers in the same period last year, a 50% year-over-year growth. |
• | Strong ARR growth by customer size: |
• | Small Business customers (defined as companies whose revenue is less than $50 million) comprised 54% of Total ARR which grew 16% year-over-year. |
• | Mid-market customers (defined as companies whose revenue is between $50 million and $1 billion) comprised 28% of Total ARR which grew 55% year-over-year. |
• | Enterprise customers (defined as companies whose revenue is more than $1 billion) comprised 17% of Total ARR which grew 79% year-over-year. |
• | Average annual service revenue per customer:* |
◦ | Small business was $4,748, compared with $4,577 in the same period last year, a 4% increase year-over-year. |
◦ | Mid-market was $42,934, compared with $34,484 in the same period last year, a 25% increase year-over-year. |
◦ | Enterprise was $174,305 compared with $137,857 in the same period last year, a 26% increase year-over-year. |
• | GAAP service margin was 62% compared with 73% in the same period last year and Non-GAAP service margin was 67%, compared with 76% in the same period last year.* |
• | GAAP gross margin was 53%, compared with 63% in the same period last year. Non-GAAP gross margin was 58%, compared with 66% in the same period last year. |
• | Cash used in operating activities was $31.1 million. Cash and cash equivalents, restricted cash, and investments were $206.0 million at March 31, 2020. |
• | Launched 8x8 Meetings Pro, a paid video conference solution powered by Jitsi, an open source community for secure video meetings technology. Jitsi.org and 8x8 video meetings solutions will run on the Oracle Cloud Infrastructure, which offers optimized cloud security and performance. |
• | Announced 8x8 video meetings solutions are available in the Oracle Cloud Marketplace. |
• | Signed strategic partnership with Virgin Media Business, one of the UK’s largest business data network providers, to accelerate the cloud-adoption of voice, video meetings, chat and contact center solutions to over 50,000 private and public sector businesses. |
• | Introduced 8x8 X Series and 8x8 Contact Center in Canada. |
• | Introduced 8x8 Express in the United Kingdom. |
• | Launched 8x8 Rapid Expansion Program to provide customers with the flexibility to quickly extend cloud communications to newly remote employees with no time or term commitment. |
• | Partnered with Jabra to expand equipment offerings to include thirty-two models across the Jabra headset families can be used with 8x8 X Series, 8x8 Video Meetings and 8x8 Contact Center. |
• | Launched 8x8 Referral Program for individuals, IT consultants, technology advisors and 8x8 customers in the United States, Canada and the United Kingdom to recommend 8x8 solutions. |
• | Awarded 12 new patents in the quarter for a total of 221 patents awarded. |
• | Service revenue increased 29.9% year-over-year to $112.5 million for the fourth quarter of fiscal 2020. Service revenue increased 27.3% year-over-year to $414.1 million for the full-year of fiscal 2020. |
• | In the fourth quarter of fiscal 2020, GAAP service margin was 62% compared with 73% in the same period last year and Non-GAAP service margin was 67%, compared with 76% in the same period last year. |
• | For the full-year of fiscal 2020, GAAP service margin was 65% compared with 74% in the same period last year and Non-GAAP service margin was 69%, compared with 76% in the same period last year. |
• | Total Revenue in the range of $120.0 million to $121.0 million, representing approximately 24% to 25% year-over-year growth. |
• | Service Revenue in the range of $112.5 million to $113.5 million, representing approximately 25% to 26% year-over-year growth. |
• | Non-GAAP Pre-tax Loss of approximately $12.0 million. |
Three Months Ended | Years Ended | |||||||||||||||
March 31, | March 31, | |||||||||||||||
2020 | 2019 | 2020 | 2019 | |||||||||||||
Service revenue | $ | 112,531 | $ | 86,632 | $ | 414,078 | $ | 325,305 | ||||||||
Other revenue | 8,947 | 7,135 | 32,159 | 27,281 | ||||||||||||
Total revenue | 121,478 | 93,767 | 446,237 | 352,586 | ||||||||||||
Cost of revenue and operating expenses: | ||||||||||||||||
Cost of service revenue | 43,114 | 23,163 | 145,013 | 86,122 | ||||||||||||
Cost of other revenue | 14,507 | 11,430 | 56,215 | 43,850 | ||||||||||||
Research and development | 20,155 | 18,064 | 77,790 | 62,063 | ||||||||||||
Sales and marketing | 65,420 | 49,525 | 240,013 | 177,976 | ||||||||||||
General and administrative | 24,436 | 19,010 | 87,025 | 72,208 | ||||||||||||
Total operating expenses | 167,632 | 121,192 | 606,056 | 442,219 | ||||||||||||
Loss from operations | (46,154 | ) | (27,425 | ) | (159,819 | ) | (89,633 | ) | ||||||||
Other income (expense), net | (3,798 | ) | (470 | ) | (11,717 | ) | 1,463 | |||||||||
Loss from operations before provision for income taxes | (49,952 | ) | (27,895 | ) | (171,536 | ) | (88,170 | ) | ||||||||
Provision for income taxes | 148 | 236 | 832 | 569 | ||||||||||||
Net loss | $ | (50,100 | ) | $ | (28,131 | ) | $ | (172,368 | ) | $ | (88,739 | ) | ||||
Net loss per share: | ||||||||||||||||
Basic and diluted | $ | (0.49 | ) | $ | (0.29 | ) | $ | (1.72 | ) | $ | (0.94 | ) | ||||
Weighted average number of shares: | ||||||||||||||||
Basic and diluted | 102,743 | 95,879 | 99,999 | 94,533 | ||||||||||||
March 31, 2020 | March 31, 2019 | |||||||
ASSETS | ||||||||
Current assets | ||||||||
Cash and cash equivalents | $ | 137,394 | $ | 276,583 | ||||
Restricted cash, current | 10,376 | — | ||||||
Short-term investments | 33,458 | 69,899 | ||||||
Accounts receivable, net | 37,811 | 20,181 | ||||||
Deferred sales commission costs, current | 22,444 | 15,601 | ||||||
Other current assets | 35,679 | 15,127 | ||||||
Total current assets | 277,162 | 397,391 | ||||||
Property and equipment, net | 94,382 | 52,835 | ||||||
Operating lease, right-of-use assets | 78,963 | — | ||||||
Intangible assets, net | 24,001 | 11,680 | ||||||
Goodwill | 128,300 | 39,694 | ||||||
Restricted cash, non-current | 8,641 | 8,100 | ||||||
Long-term investments | 16,083 | — | ||||||
Deferred sales commission costs, non-current | 53,307 | 33,693 | ||||||
Other assets | 19,802 | 2,965 | ||||||
Total assets | $ | 700,641 | $ | 546,358 | ||||
LIABILITIES AND STOCKHOLDERS' EQUITY | ||||||||
Current liabilities | ||||||||
Accounts payable | $ | 40,261 | $ | 32,280 | ||||
Accrued compensation | 22,656 | 18,437 | ||||||
Accrued taxes | 10,251 | 13,862 | ||||||
Operating lease liabilities, current | 5,875 | — | ||||||
Deferred revenue | 7,105 | 3,336 | ||||||
Other accrued liabilities | 37,277 | 6,790 | ||||||
Total current liabilities | 123,425 | 74,705 | ||||||
Operating lease liabilities, non-current | 92,452 | — | ||||||
Convertible senior notes, net | 291,537 | 216,035 | ||||||
Other liabilities, non-current | 2,496 | 6,228 | ||||||
Total liabilities | 509,910 | 296,968 | ||||||
Stockholders' equity: | ||||||||
Common stock | 103 | 96 | ||||||
Additional paid-in capital | 625,474 | 506,949 | ||||||
Accumulated other comprehensive loss | (12,176 | ) | (7,353 | ) | ||||
Accumulated deficit | (422,670 | ) | (250,302 | ) | ||||
Total stockholders' equity | 190,731 | 249,390 | ||||||
Total liabilities and stockholders' equity | $ | 700,641 | $ | 546,358 | ||||
Years Ended March 31, | ||||||||
2020 | 2019 | |||||||
Cash flows from operating activities: | ||||||||
Net loss | $ | (172,368 | ) | $ | (88,739 | ) | ||
Adjustments to reconcile net loss to net cash used in operating activities: | ||||||||
Depreciation | 9,360 | 8,748 | ||||||
Amortization of intangible assets | 8,842 | 6,175 | ||||||
Amortization of capitalized software | 19,025 | 9,748 | ||||||
Amortization of debt discount and issuance costs | 14,045 | 1,355 | ||||||
Amortization of deferred sales commission costs | 19,541 | 14,204 | ||||||
Operating lease expense, net of accretion | 14,971 | — | ||||||
Non-cash lease expenses | — | 4,802 | ||||||
Stock-based compensation expense | 70,878 | 44,508 | ||||||
Provision for doubtful accounts | 3,479 | 1,115 | ||||||
Other | 3,522 | 178 | ||||||
Changes in assets and liabilities: | ||||||||
Accounts receivable, net | (12,737 | ) | (5,393 | ) | ||||
Deferred sales commission costs | (46,421 | ) | (25,286 | ) | ||||
Other current and non-current assets | (33,137 | ) | (4,337 | ) | ||||
Accounts payable and accruals | 2,159 | 17,252 | ||||||
Deferred revenue | 4,936 | 802 | ||||||
Net cash used in operating activities | (93,905 | ) | (14,868 | ) | ||||
Cash flows from investing activities: | ||||||||
Purchases of property and equipment | (35,834 | ) | (9,096 | ) | ||||
Cost of capitalized software | (31,573 | ) | (25,622 | ) | ||||
Purchases of investments | (42,223 | ) | (54,127 | ) | ||||
Sales of investments | 36,515 | 54,642 | ||||||
Proceeds from maturity of investments | 25,950 | 50,700 | ||||||
Acquisition of businesses, net of cash acquired | (59,129 | ) | (5,625 | ) | ||||
Net cash (used in) provided by investing activities | (106,294 | ) | 10,872 | |||||
Cash flows from financing activities: | ||||||||
Finance lease payments | (315 | ) | (949 | ) | ||||
Tax-related withholding of common stock | (6,550 | ) | (7,823 | ) | ||||
Proceeds from issuance of common stock under employee stock plans | 14,330 | 12,202 | ||||||
Purchase of capped call transactions | (9,288 | ) | (33,724 | ) | ||||
Net proceeds from issuance of convertible debt | 73,918 | 279,532 | ||||||
Net cash provided by financing activities | 72,095 | 249,238 | ||||||
Effect of exchange rate changes on cash | (168 | ) | (362 | ) | ||||
Net increase (decrease) in cash, cash equivalents and restricted cash | (128,272 | ) | 244,880 | |||||
Cash, cash equivalents and restricted cash, beginning of period | 284,683 | 39,803 | ||||||
Cash, cash equivalents and restricted cash, end of period | $ | 156,411 | $ | 284,683 | ||||
Three Months Ended | Years Ended | |||||||||||||||||||||||||||
Reconciliation of GAAP to Non-GAAP Expenses: | March 31, 2020 | March 31, 2019 | March 31, 2020 | March 31, 2019 | ||||||||||||||||||||||||
GAAP cost of service revenue | $ | 43,114 | $ | 23,163 | $ | 145,013 | $ | 86,122 | ||||||||||||||||||||
Amortization of acquired intangible assets | (1,818 | ) | (1,310 | ) | (6,727 | ) | (4,874 | ) | ||||||||||||||||||||
Stock-based compensation expense and related employer payroll taxes(1) | (1,622 | ) | (1,061 | ) | (5,449 | ) | (3,752 | ) | ||||||||||||||||||||
Severance and related termination costs(2) | (2,182 | ) | — | (2,744 | ) | — | ||||||||||||||||||||||
Non-GAAP cost of service revenue | $ | 37,492 | $ | 20,792 | $ | 130,093 | $ | 77,496 | ||||||||||||||||||||
Non-GAAP service margin (as a percentage of service revenue) | $ | 75,039 | 66.7 | % | $ | 65,840 | 76.0 | % | $ | 283,985 | 68.6 | % | $ | 247,809 | 76.2 | % | ||||||||||||
GAAP cost of other revenue | $ | 14,507 | $ | 11,430 | $ | 56,215 | $ | 43,850 | ||||||||||||||||||||
Stock-based compensation expense and related employer payroll taxes(1) | (728 | ) | (499 | ) | (3,122 | ) | (1,775 | ) | ||||||||||||||||||||
Acquisition and integration costs | — | — | (6 | ) | — | |||||||||||||||||||||||
Severance and related termination costs(2) | (287 | ) | — | (716 | ) | — | ||||||||||||||||||||||
Non-GAAP cost of other revenue | $ | 13,492 | $ | 10,931 | $ | 52,371 | $ | 42,075 | ||||||||||||||||||||
Non-GAAP other margin (as a percentage of other revenue) | (4,545 | ) | (50.8 | )% | (3,796 | ) | (53.2 | )% | (20,212 | ) | (62.9 | )% | (14,794 | ) | (54.2 | )% | ||||||||||||
Non-GAAP gross margin (as a percentage of revenue) | $ | 70,494 | 58.0 | % | $ | 62,044 | 66.2 | % | $ | 263,773 | 59.1 | % | $ | 233,015 | 66.1 | % | ||||||||||||
GAAP research and development | $ | 20,155 | $ | 18,064 | $ | 77,790 | $ | 62,063 | ||||||||||||||||||||
Stock-based compensation expense and related employer payroll taxes(1) | (5,856 | ) | (3,726 | ) | (20,173 | ) | (12,313 | ) | ||||||||||||||||||||
Acquisition and integration costs | (95 | ) | — | (225 | ) | — | ||||||||||||||||||||||
Severance and related termination costs(2) | (2,722 | ) | — | (3,559 | ) | — | ||||||||||||||||||||||
Non-GAAP research and development (as a percentage of revenue) | $ | 11,482 | 9.5 | % | $ | 14,338 | 15.3 | % | $ | 53,833 | 12.1 | % | $ | 49,750 | 14.1 | % | ||||||||||||
GAAP sales and marketing | $ | 65,420 | $ | 49,525 | $ | 240,013 | $ | 177,976 | ||||||||||||||||||||
Amortization of acquired intangible assets | (875 | ) | (314 | ) | (2,115 | ) | (1,301 | ) | ||||||||||||||||||||
Stock-based compensation expense and related employer payroll taxes(1) | (5,688 | ) | (3,549 | ) | (20,534 | ) | (11,951 | ) | ||||||||||||||||||||
Acquisition and integration costs | (4 | ) | — | (11 | ) | — | ||||||||||||||||||||||
Severance and related termination costs(2) | (2,544 | ) | (203 | ) | (4,437 | ) | (516 | ) | ||||||||||||||||||||
Non-GAAP sales and marketing (as a percentage of revenue) | $ | 56,309 | 46.4 | % | $ | 45,459 | 48.5 | % | $ | 212,916 | 47.7 | % | $ | 164,208 | 46.6 | % | ||||||||||||
GAAP general and administrative | $ | 24,436 | $ | 19,010 | $ | 87,025 | $ | 72,208 | ||||||||||||||||||||
Stock-based compensation expense and related employer payroll taxes(1) | (5,832 | ) | (4,098 | ) | (22,818 | ) | (14,717 | ) | ||||||||||||||||||||
Acquisition and integration costs | (162 | ) | — | (2,371 | ) | — | ||||||||||||||||||||||
Legal and regulatory costs | (117 | ) | (2,971 | ) | 730 | (13,727 | ) | |||||||||||||||||||||
Severance and related termination costs(2) | (2,682 | ) | (617 | ) | (4,661 | ) | (1,202 | ) | ||||||||||||||||||||
Non-GAAP general and administrative (as a percentage of revenue) | $ | 15,643 | 12.9 | % | $ | 11,324 | 12.1 | % | $ | 57,905 | 13.0 | % | $ | 42,562 | 12.1 | % | ||||||||||||
Three Months Ended | Years Ended | |||||||||||||||||||||||||||
Reconciliation of GAAP to Non-GAAP Expenses: | March 31, 2020 | March 31, 2019 | March 31, 2020 | March 31, 2019 | ||||||||||||||||||||||||
GAAP other income (expense), net | $ | (3,798 | ) | $ | (470 | ) | $ | (11,717 | ) | $ | 1,463 | |||||||||||||||||
Debt amortization expense | 4,058 | 1,355 | 14,045 | 1,355 | ||||||||||||||||||||||||
Non-GAAP other income, net (as a percentage of revenue) | $ | 260 | 0.2 | % | $ | 885 | 0.9 | % | $ | 2,328 | 0.5 | % | $ | 2,818 | 0.8 | % | ||||||||||||
Reconciliation of GAAP Net Loss to Non-GAAP Net Loss: | ||||||||||||||||||||||||||||
GAAP net loss | $ | (50,100 | ) | $ | (28,131 | ) | $ | (172,368 | ) | $ | (88,739 | ) | ||||||||||||||||
Amortization of acquired intangible assets | 2,693 | 1,624 | 8,842 | 6,175 | ||||||||||||||||||||||||
Stock-based compensation expense and related employer payroll taxes(1) | 19,726 | 12,933 | 72,096 | 44,508 | ||||||||||||||||||||||||
Acquisition and integration costs | 261 | — | 2,613 | — | ||||||||||||||||||||||||
Legal and regulatory costs | 117 | 2,971 | (730 | ) | 13,727 | |||||||||||||||||||||||
Severance and related termination costs(2) | 10,417 | 820 | 16,117 | 1,718 | ||||||||||||||||||||||||
Debt amortization expense | 4,058 | 1,355 | 14,045 | 1,355 | ||||||||||||||||||||||||
Provision for income taxes | 148 | 236 | 832 | 569 | ||||||||||||||||||||||||
Non-GAAP net loss before taxes (as a percentage of revenue) | $ | (12,680 | ) | (10.4 | )% | $ | (8,192 | ) | (8.7 | )% | $ | (58,553 | ) | (13.1 | )% | $ | (20,687 | ) | (5.9 | )% | ||||||||
Non-GAAP tax expense | 148 | 236 | 832 | 569 | ||||||||||||||||||||||||
Non-GAAP net loss after taxes (as a percentage of revenue) | $ | (12,828 | ) | (10.6 | )% | $ | (8,428 | ) | (9.0 | )% | $ | (59,385 | ) | (13.3 | )% | $ | (21,256 | ) | (6.0 | )% | ||||||||
Shares used in computing non-GAAP net loss per share: | ||||||||||||||||||||||||||||
Basic and diluted | 102,743 | 95,879 | 99,999 | 94,533 | ||||||||||||||||||||||||
GAAP net loss per share - Diluted | $ | (0.49 | ) | $ | (0.29 | ) | $ | (1.72 | ) | $ | (0.94 | ) | ||||||||||||||||
Non-GAAP net loss before taxes per share - Diluted | $ | (0.12 | ) | $ | (0.09 | ) | $ | (0.59 | ) | $ | (0.22 | ) | ||||||||||||||||
Non-GAAP net loss after taxes per share - Diluted | $ | (0.12 | ) | $ | (0.09 | ) | $ | (0.59 | ) | $ | (0.22 | ) | ||||||||||||||||
As Previously Reported | |||||||||||||||||||||||
Three Months Ended | Year Ended | Three Months Ended | |||||||||||||||||||||
March 31, | March 31, | June 30, | September 30, | December 31, | March 31, | ||||||||||||||||||
2019 | 2019 | 2019 | 2019 | 2019 | 2020 | ||||||||||||||||||
REVENUE | |||||||||||||||||||||||
Pre-Reclassification | |||||||||||||||||||||||
Service revenue | $ | 89,060 | $ | 334,438 | $ | 92,372 | $ | 104,529 | $ | 113,566 | $ | 115,995 | |||||||||||
Product revenue | 4,707 | 18,148 | 4,303 | 4,988 | 5,001 | 5,483 | |||||||||||||||||
Total revenue | 93,767 | 352,586 | 96,675 | 109,517 | 118,567 | 121,478 | |||||||||||||||||
Reclassifications | |||||||||||||||||||||||
Service revenue(1) | $ | (2,428 | ) | $ | (9,133 | ) | $ | (2,533 | ) | $ | (3,184 | ) | $ | (3,203 | ) | $ | (3,464 | ) | |||||
Product revenue(2) | (4,707 | ) | (18,148 | ) | (4,303 | ) | (4,988 | ) | (5,001 | ) | (5,483 | ) | |||||||||||
Other revenue | 7,135 | 27,281 | 6,836 | 8,172 | 8,204 | 8,947 | |||||||||||||||||
Total revenue | — | — | — | — | — | — | |||||||||||||||||
Post-Reclassification | |||||||||||||||||||||||
Service revenue | $ | 86,632 | $ | 325,305 | $ | 89,839 | $ | 101,345 | $ | 110,363 | $ | 112,531 | |||||||||||
Other revenue | 7,135 | 27,281 | 6,836 | 8,172 | 8,204 | 8,947 | |||||||||||||||||
Total revenue | 93,767 | 352,586 | 96,675 | 109,517 | 118,567 | 121,478 | |||||||||||||||||
COST OF REVENUE | |||||||||||||||||||||||
Pre-Reclassification | |||||||||||||||||||||||
Cost of service revenue | $ | 25,939 | $ | 96,791 | 28,926 | $ | 39,042 | $ | 44,393 | $ | 44,745 | ||||||||||||
Cost of product revenue | 5,784 | 22,780 | 5,724 | 6,502 | 6,893 | 6,239 | |||||||||||||||||
Non-GAAP cost of revenue | 31,723 | 119,571 | 34,650 | 45,544 | 51,286 | 50,984 | |||||||||||||||||
Reclassifications | |||||||||||||||||||||||
Cost of service revenue(1) | $ | (5,147 | ) | $ | (19,295 | ) | $ | (5,933 | ) | $ | (6,483 | ) | $ | (7,344 | ) | $ | (7,253 | ) | |||||
Cost of product revenue(2) | (5,784 | ) | (22,780 | ) | (5,724 | ) | (6,502 | ) | (6,893 | ) | (6,239 | ) | |||||||||||
Cost of other revenue | 10,931 | 42,075 | 11,657 | 12,985 | 14,237 | 13,492 | |||||||||||||||||
Non-GAAP cost of revenue | — | — | — | — | — | — | |||||||||||||||||
Post-Reclassification | |||||||||||||||||||||||
Cost of service revenue | $ | 20,792 | $ | 77,496 | $ | 22,993 | $ | 32,559 | $ | 37,049 | $ | 37,492 | |||||||||||
Cost of other revenue | 10,931 | 42,075 | 11,657 | 12,985 | 14,237 | 13,492 | |||||||||||||||||
Non-GAAP cost of revenue | 31,723 | 119,571 | 34,650 | 45,544 | 51,286 | 50,984 | |||||||||||||||||