Document
false0001468174 0001468174 2020-02-19 2020-02-19


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
 
FORM 8-K
 
 
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of report (Date of earliest event reported): February 19, 2020
 
 
HYATT HOTELS CORPORATION
(Exact Name of Registrant as Specified in Charter)
 
 
Delaware
 
001-34521
 
20-1480589
(State or Other Jurisdiction
of Incorporation)
 
(Commission
File Number)
 
(IRS Employer
Identification No.)
150 North Riverside Plaza
 
 
 
 
 
8th Floor,
Chicago,
Illinois
 
 
 
 
60606
(Address of Principal Executive Offices)
 
 
 
(Zip Code)
Registrant’s telephone number, including area code: (312750-1234

Securities registered pursuant to Section 12(b) of the Act:
Title of each class
 
Trading Symbol
 
Name of each exchange on which registered
Class A Common Stock, $0.01 par value

H
 
New York Stock Exchange
Former Name or Former Address, if Changed Since Last Report: Not Applicable
 
 Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933
(§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for
complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.






Item 2.02. Results of Operations and Financial Condition.
On February 19, 2020, Hyatt Hotels Corporation (the "Company") issued a press release announcing its results for its quarter and fiscal year ended December 31, 2019. The full text of the press release is attached as Exhibit 99.1 to this Form 8-K and is incorporated herein by reference.
The information in this Form 8-K and Exhibit 99.1 attached hereto shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that section and shall not be deemed incorporated by reference in any filing made by Hyatt Hotels Corporation under the Securities Act of 1933 or the Securities Exchange Act of 1934, except as set forth by specific reference in such filing.

Item 9.01. Financial Statements and Exhibits.
(d) Exhibits.
 
 
99.1

 
101

 
Interactive Data File - XBRL tags are embedded within the Inline XBRL document
104

 
Cover Page Interactive Data File (embedded within the Inline XBRL document)







SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
 
 
 
 
Hyatt Hotels Corporation
 
 
 
Date: February 19, 2020
 
By:
/s/ Joan Bottarini
 
 
 
Joan Bottarini
 
 
 
Executive Vice President, Chief Financial Officer

 



Page 1

logoa06.jpg Exhibit 99.1
Investor Contact:
 
Media Contact:
Amanda Bryant, 312.780.5539
 
Franziska Weber, 312.780.6106
 

HYATT REPORTS FOURTH QUARTER 2019 RESULTS
Record Openings Drive 7.4% Net Rooms Growth in 2019
Pipeline Expands to Over 100,000 Hotel Rooms


CHICAGO (February 19, 2020) - Hyatt Hotels Corporation ("Hyatt" or the "Company") (NYSE: H) today reported fourth quarter 2019 financial results. Net income attributable to Hyatt was $321 million, or $3.08 per diluted share, in the fourth quarter of 2019, compared to $44 million, or $0.40 per diluted share, in the fourth quarter of 2018. Adjusted net income attributable to Hyatt was $49 million, or $0.47 per diluted share, in the fourth quarter of 2019, compared to $69 million, or $0.62 per diluted share, in the fourth quarter of 2018. Refer to the table on page 16 of the schedules for a summary of special items impacting Adjusted net income and Adjusted earnings per share in the three months ended December 31, 2019.

Mark S. Hoplamazian, president and chief executive officer of Hyatt Hotels Corporation, said, "We had a strong finish to the year, delivering nearly 12% growth in fee revenues and 7.4% net rooms growth, fueled by a record-setting 90 new hotels opened across our system in 2019. We ended the year with a material increase in the percentage of our earnings coming from our managed and franchise fee business. This was driven by consistent execution of our strategy to concurrently drive our organic growth and continue to reduce our holdings of hotel real estate at attractive valuations."

Fourth quarter 2019 financial results as compared to fourth quarter 2018 are as follows:
Net income increased 621.5% to $321 million.
Adjusted EBITDA increased 5.3% to $191 million, up 5.7% in constant currency.
Comparable system-wide RevPAR decreased 0.5%, and was negatively impacted by approximately 110 basis points as a result of political unrest in Hong Kong, and by approximately 60 basis points from the timing of the Jewish holidays. RevPAR increased 1.4% at comparable owned and leased hotels.
Comparable U.S. hotel RevPAR decreased 1.3%; full service and select service U.S. hotel RevPAR decreased 1.1% and 1.8%, respectively.
Comparable owned and leased hotels operating margin was flat at 24.6%.
Adjusted EBITDA margin increased 100 basis points to 29.7% in constant currency.

Fiscal year 2019 financial results as compared to fiscal year 2018 are as follows:
Net income decreased 0.4% to $766 million.

Note: All RevPAR and ADR percentage changes are in constant dollars. This release includes references to non-GAAP financial measures. Refer to the definitions of the non-GAAP measures presented beginning on page 14 and non-GAAP reconciliations included in the schedules.

Page 2

Adjusted EBITDA decreased 2.9% to $754 million, down 2.0% in constant currency, reflecting significant transaction activity.
Comparable system-wide RevPAR increased 0.7%, including an increase of 1.0% at comparable owned and leased hotels. Comparable system-wide RevPAR growth was negatively impacted by approximately 40 basis points as a result of political unrest in Hong Kong.
Comparable U.S. hotel RevPAR decreased 0.6%; full service U.S. hotel RevPAR was flat and select service U.S. hotel RevPAR decreased 2.0%.
Comparable owned and leased hotels operating margin was flat at 24.2%.
Adjusted EBITDA margin decreased 170 basis points to 29.2% in constant currency.
Net rooms growth was 7.4% in 2019.
As of December 31, 2019, the Company's pipeline consisted of approximately 500 hotels, or approximately 101,000 rooms.
The Company repurchased 5,621,281 shares of common stock for $421 million in 2019, compared to 12,723,895 shares for $966 million in 2018.

Mr. Hoplamazian continued, "We have successfully completed the integration of the Two Roads brands. We have had significant developer interest for these brands since acquisition, and expect these new brands to drive further growth in the future. We believe our pipeline supports sustainable growth over time, and in 2019, our pipeline expanded by over 13% to approximately 101,000 hotel rooms, equivalent to 45% of our global rooms portfolio open today."

Fourth quarter of 2019 financial results as compared to the fourth quarter of 2018 are as follows:

Management, Franchise and Other Fees
Total fee revenues increased 11.8% (12.1% in constant currency) to $161 million. Base management fees increased 12.3% to $65 million and incentive management fees increased 4.0% to $45 million, driven primarily by new and ramping system-wide hotels. Franchise fees increased 10.1% to $34 million. Other fee revenues increased 39.2% to $17 million.

Americas Management and Franchising Segment
Americas management and franchising segment Adjusted EBITDA increased 6.0% (6.3% in constant currency). RevPAR for comparable Americas full service hotels decreased 0.6%; occupancy decreased 60 basis points and ADR increased 0.3%. RevPAR for comparable Americas select service hotels decreased 1.8%; occupancy increased 10 basis points and ADR decreased 2.0%. Total Americas management and franchising adjusted revenues increased 25.5% (25.9% in constant currency), which was primarily attributable to the acquisition of Two Roads and recently opened hotels.
Group rooms revenue at comparable U.S. full service hotels decreased 2.6%; room nights decreased 2.8% and ADR increased 0.2%. Transient rooms revenue at comparable U.S. full service hotels increased 0.2%; room nights increased 0.9% and ADR decreased 0.7%.
Americas net rooms increased 5.1% compared to the fourth quarter of 2018.



Note: All RevPAR and ADR percentage changes are in constant dollars. This release includes references to non-GAAP financial measures. Refer to the definitions of the non-GAAP measures presented beginning on page 14 and non-GAAP reconciliations included in the schedules.

Page 3

Southeast Asia, Greater China, Australia, South Korea, Japan and Micronesia (ASPAC) Management and Franchising Segment
ASPAC management and franchising segment Adjusted EBITDA increased 20.2% (consistent in constant currency). RevPAR for comparable ASPAC full service hotels decreased 3.5%, driven primarily by political unrest in Hong Kong, offset partially by strength in Japan and South Korea. Occupancy decreased 70 basis points and ADR decreased 2.7%. RevPAR for comparable ASPAC select service hotels increased 4.2%; occupancy increased 510 basis points and ADR decreased 3.4%. Revenue from management, franchise and other fees increased 8.2% (8.3% in constant currency).
ASPAC net rooms increased 11.2% compared to the fourth quarter of 2018.

Europe, Africa, Middle East and Southwest Asia (EAME/SW Asia) Management and Franchising Segment
EAME/SW Asia management and franchising segment Adjusted EBITDA increased 25.9% (27.6% in constant currency). RevPAR for comparable EAME/SW Asia full service hotels increased 7.2%, driven by strong growth in most European markets. Occupancy increased 410 basis points and ADR increased 1.2%. RevPAR for comparable EAME/SW Asia select service hotels increased 5.2%; occupancy increased 500 basis points and ADR decreased 1.9%. Revenue from management, franchise and other fees increased 17.5% (18.2% in constant currency).
EAME/SW Asia net rooms increased 15.0% compared to the fourth quarter of 2018.

Owned and Leased Hotels Segment
Total owned and leased hotels segment Adjusted EBITDA decreased 8.6% (8.3% in constant currency) including a 4.1% decrease (3.9% in constant currency) in pro rata share of unconsolidated hospitality ventures Adjusted EBITDA. The decrease in total segment Adjusted EBITDA was primarily driven by transaction activity. Refer to the table on page 11 of the schedules for a detailed list of portfolio changes and the year-over-year net impact to fourth quarter owned and leased hotels segment Adjusted EBITDA. Owned and leased hotels segment revenues decreased 3.7% (3.2% in constant currency).
RevPAR for comparable owned and leased hotels increased 1.4%. Occupancy increased 10 basis points and ADR increased 1.4%.

Selling, General, and Administrative Expenses
Selling, general, and administrative expenses increased 85.6%, driven by the performance of marketable securities held to fund rabbi trusts during the period. Adjusted selling, general, and administrative expenses increased 3.9%. Refer to the table on page 19 of the schedules for a reconciliation of selling, general, and administrative expenses to Adjusted selling, general, and administrative expenses.

OPENINGS AND FUTURE EXPANSION
The Company's net rooms were 7.4% higher in the fourth quarter of 2019, compared to the fourth quarter of 2018. During the 2019 fiscal year, the Company added a record 72 net hotels, representing 15,656 rooms.
As of December 31, 2019, the Company had executed management or franchise contracts for approximately 500 hotels (approximately 101,000 rooms), compared to approximately 445 hotels

Note: All RevPAR and ADR percentage changes are in constant dollars. This release includes references to non-GAAP financial measures. Refer to the definitions of the non-GAAP measures presented beginning on page 14 and non-GAAP reconciliations included in the schedules.

Page 4

(approximately 89,000 rooms) at December 31, 2018. Refer to the table on page 22 of the schedules for a breakdown of the pipeline.

SHARE REPURCHASE/DIVIDEND
As part of the Company's intention to return meaningful capital to shareholders, on February 14, 2020, the Company announced a 5.3% increase in its quarterly cash dividend to $0.20 per share from $0.19 per share, representing an annualized dividend of $0.80 per share. The first quarter dividend will be payable on March 9, 2020 to Class A and Class B shareholders on record as of February 26, 2020.
During the 2019 fiscal year, the Company repurchased $421 million of shares, consisting of 5,621,281 shares of common stock (4,943,897 Class A shares and 677,384 Class B shares). Including common dividends, the Company achieved its target of returning approximately $500 million to shareholders in 2019. During the fourth quarter of 2019, the Company repurchased 1,791,854 shares of Class A common stock for an aggregate purchase price of $141 million. The Company ended the fourth quarter with 36,109,179 Class A and 65,463,274 Class B shares issued and outstanding.
From January 1 through February 14, 2020, the Company repurchased 444,384 shares of Class A common stock for an aggregate purchase price of nearly $39 million. As of February 14, 2020, the Company had approximately $959 million remaining under its share repurchase authorization.

CAPITAL STRATEGY
The Company remains on track to successfully execute plans to sell approximately $1.5 billion of real estate by March 2022 as part of its capital strategy, and as of December 31, 2019, the Company has realized proceeds of almost $1.0 billion from the disposition of owned assets. In a Form 8-K filed on December 18, 2019, the Company announced the sale of the 615-room Grand Hyatt Seoul for approximately $481 million (approximately $467 million, net of closing costs and proration adjustments) to an unrelated third party and entered into a long-term management agreement for the property upon sale. The purchase price is inclusive of undeveloped land adjacent to Grand Hyatt Seoul intended for residential development.

BALANCE SHEET / OTHER ITEMS
As of December 31, 2019, the Company reported the following:
Total debt of $1.623 billion.
Pro rata share of unconsolidated hospitality venture debt of $572 million, substantially all of which is non-recourse to Hyatt and a portion of which Hyatt guarantees pursuant to separate agreements.
Cash and cash equivalents, including investments in highly-rated money market funds and similar investments, of $893 million, short-term investments of $68 million and restricted cash of $150 million.
Undrawn borrowing availability of $1.5 billion under its revolving credit facility.






Note: All RevPAR and ADR percentage changes are in constant dollars. This release includes references to non-GAAP financial measures. Refer to the definitions of the non-GAAP measures presented beginning on page 14 and non-GAAP reconciliations included in the schedules.

Page 5

2020 OUTLOOK
The Company is providing the following information for the 2020 fiscal year:
Net income is expected to be approximately $113 million to $144 million.
Adjusted EBITDA is expected to be approximately $760 million to $780 million. Refer to the table on page 15 of the schedules for a reconciliation of Net Income to Adjusted EBITDA.
Comparable system-wide RevPAR growth is expected to be in the range of (0.5)% to 1.5%, as compared to fiscal year 2019.
Adjusted selling, general, and administrative expenses are expected to be approximately $320 million. This excludes approximately $36 million of stock-based compensation expense and any impacts related to benefit programs funded through rabbi trusts.
Capital expenditures are expected to be approximately $250 million.
Depreciation and amortization expense is expected to be approximately $328 million to $332 million.
Interest expense is expected to be approximately $77 million.
Other income (loss), net is expected to be negatively impacted by approximately $23 million related to performance guarantee expense for the four managed hotels in France prior to the expiration of this guarantee on April 30, 2020.
The effective tax rate is expected to be approximately 26% to 28%.
The Company expects to grow units, on a net rooms basis, by approximately 6.5% to 7.0%, reflecting over 80 new hotel openings.
The Company expects to return approximately $400 million to shareholders through a combination of cash dividends on its common stock and share repurchases.

The 2020 outlook does not include the impact of the current outbreak of the coronavirus (COVID-19) on our business performance as such impact cannot be reasonably estimated at this time. No disposition or acquisition activity beyond what has been completed as of the date of this release has been included in the 2020 Outlook. The Company's 2020 Outlook is based on a number of assumptions that are subject to change and many of which are outside the control of the Company. If actual results vary from these assumptions, the Company's expectations may change. There can be no assurance that Hyatt will achieve these results.

Note: All RevPAR and ADR percentage changes are in constant dollars. This release includes references to non-GAAP financial measures. Refer to the definitions of the non-GAAP measures presented beginning on page 14 and non-GAAP reconciliations included in the schedules.

Page 6

CONFERENCE CALL INFORMATION
The Company will hold an investor conference call tomorrow, February 20, 2020, at 10:30 a.m. CT. All interested persons may listen to a simultaneous webcast of the conference call, which may be accessed through the Company's website at investors.hyatt.com, or by dialing 647.689.4468 or 833.238.7946, passcode #1384809, approximately 10 minutes before the scheduled start time. For those unable to listen to the live broadcast, a replay will be available from 1:30 p.m. CT on February 20, 2020 through February 22, 2020 at midnight by dialing 416.621.4642 or 800.585.8367, passcode #1384809. Additionally, an archive of the webcast will be available on the Company's website for 90 days.

FORWARD-LOOKING STATEMENTS
Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include statements about our plans, strategies, outlook, occupancy, ADR and growth trends, market share, the number of properties we expect to open in the future, the dollar value of owned real estate we expect to sell and the timeline for such sale, our expected adjusted SG&A expense, our estimated comparable system-wide RevPAR growth, our estimated Adjusted EBITDA growth, our expected net rooms growth, our expected level of return of capital to stockholders, maintenance and enhancement to existing properties capital expenditures, investments in new properties capital expenditures, depreciation and amortization expense and interest expense estimates, financial performance, prospects or future events and involve known and unknown risks that are difficult to predict. As a result, our actual results, performance or achievements may differ materially from those expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by the use of words such as "may," "could," "expect," "intend," "plan," "seek," "anticipate," "believe," "estimate," "predict," "potential," "continue," "likely," "will," "would" and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by us and our management, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to, general economic uncertainty in key global markets and a worsening of global economic conditions or low levels of economic growth; the rate and the pace of economic recovery following economic downturns; levels of spending in business and leisure segments as well as consumer confidence; declines in occupancy and average daily rate; limited visibility with respect to future bookings; loss of key personnel; domestic and international political and geo-political conditions, including political or civil unrest or changes in trade policy; hostilities, or fear of hostilities, including future terrorist attacks, that affect travel; travel-related accidents; natural or man-made disasters such as earthquakes, tsunamis, tornadoes, hurricanes, floods, wildfires, oil spills, nuclear incidents, and global outbreaks of pandemics or contagious diseases or fear of such outbreaks; such as the recent Covid-19 outbreak; our ability to successfully achieve certain levels of operating profits at hotels that have performance tests or guarantees in favor of our third-party owners; the impact of hotel renovations and redevelopments; risks associated with our capital allocation plans and common stock repurchase program and other forms of shareholder capital return, including the risk that our common stock repurchase program could increase volatility and fail to enhance shareholder value; our intention to pay a quarterly cash dividend and the amounts thereof, if any; the seasonal and cyclical nature of the real estate and hospitality businesses; changes in distribution arrangements, such as through internet travel intermediaries; changes in the tastes and preferences of our customers; relationships with colleagues and labor unions and changes in labor laws; the financial condition of, and our relationships with, third-party property owners, franchisees, and hospitality venture partners; the possible inability of third-party owners, franchisees, or development partners to access capital necessary to fund current operations or implement our plans for growth; risks associated with potential acquisitions and dispositions and the introduction of new brand concepts; the timing of acquisitions and dispositions, and our ability to successfully integrate completed acquisitions with existing operations; failure to successfully complete proposed transactions (including the failure to satisfy closing conditions or obtain required approvals); our ability to successfully execute on our strategy to expand our management and franchising business while at the same time reducing our real estate asset base within targeted timeframes and at expected values; declines in the value of our real estate assets; unforeseen terminations of our management or franchise agreements; changes in federal, state, local, or foreign tax law; increases in interest rates and operating costs; foreign exchange rate fluctuations or currency restructurings; lack of acceptance of new brands or innovation; general volatility of the capital markets and our ability to access such markets; changes in the competitive environment in our industry, including as a result of industry consolidation, and the markets where we operate; our ability to successfully grow the World of Hyatt loyalty program; cyber incidents and information technology failures; outcomes of legal or administrative proceedings; violations of regulations or laws related to our franchising business; and other risks discussed in the Company's filings with the SEC, including our annual report on Form 10-K, which filings are available from the SEC. All forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements set forth above. We caution you not to place undue reliance



Page 7

on any forward-looking statements, which are made only as of the date of this press release. We do not undertake or assume any obligation to update publicly any of these forward-looking statements to reflect actual results, new information or future events, changes in assumptions or changes in other factors affecting forward-looking statements, except to the extent required by applicable law. If we update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.


NON-GAAP FINANCIAL MEASURES
The Company refers to certain financial measures that are not recognized under U.S. generally accepted accounting principles (GAAP) in this press release, including: net income, adjusted for special items; diluted EPS, adjusted for special items; Adjusted EBITDA; Adjusted EBITDA margin; and Adjusted SG&A. See the schedules to this earnings release, including the "Definitions" section, for additional information and reconciliations of such non-GAAP financial measures.

AVAILABILITY OF INFORMATION ON HYATT'S WEBSITE AND SOCIAL MEDIA CHANNELS
Investors and others should note that Hyatt routinely announces material information to investors and the marketplace using U.S. Securities and Exchange Commission (SEC) filings, press releases, public conference calls, webcasts and the Hyatt Investor Relations website. The Company uses these channels as well as social media channels (e.g., the Hyatt Facebook account (facebook.com/hyatt); the Hyatt Instagram account (instagram.com/hyatt/); the Hyatt Twitter account (twitter.com/hyatt); the Hyatt LinkedIn account (linkedin.com/company/hyatt/); and the Hyatt YouTube account (youtube.com/user/hyatt) as a means of disclosing information about the Company's business to our guests, customers, colleagues, investors, and the public. While not all of the information that the Company posts to the Hyatt Investor Relations website or on the Company's social media channels is of a material nature, some information could be deemed to be material. Accordingly, the Company encourages investors, the media, and others interested in Hyatt to review the information that it shares at the Investor Relations link located at the bottom of the page on hyatt.com and on the Company's social media channels. Users may automatically receive email alerts and other information about the Company when enrolling an email address by visiting "Sign up for Email Alerts" in the "Investor Resources" section of Hyatt's website at investors.hyatt.com.

ABOUT HYATT HOTELS CORPORATION
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a portfolio of 20 premier brands. As of December 31, 2019, the Company's portfolio included more than 900 hotel, all-inclusive, and wellness resort properties in 65 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. The Company's subsidiaries develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, vacation ownership properties, and fitness and spa locations, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination®Hyatt Regency®, Hyatt®, Hyatt Ziva, Hyatt Zilara, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, Joie de Vivre®Hyatt House®, Hyatt Place®, tommie™Hyatt Residence Club® and Exhale® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. For more information, please visit www.hyatt.com. 







Hyatt Hotels Corporation
Table of Contents
Financial Information (unaudited)
1.
2.
3.
4.
5.
6.
7.
8. - 9.
10.
11. - 13.
14. - 20.
a.
b.
c.
d.
e.
f.
21.
22.
23. - 26.

Percentages on the following schedules may not recompute due to rounding. Not meaningful percentage changes are presented as "NM".




Hyatt Hotels Corporation
Consolidated Statements of Income
(in millions, except per share amounts)
(unaudited)
 
 
 
Three Months Ended
December 31,
 
Year Ended
December 31,
 
 
 
2019
 
2018
 
2019
 
2018
REVENUES:
 
 
 
 
 
 
 
 
 
Owned and leased hotels
 
 
$
458

 
$
468

 
$
1,848

 
$
1,918

Management, franchise, and other fees
 
 
161

 
145

 
608

 
552

Amortization of management and franchise agreement assets constituting payments to customers
 
 
(6
)
 
(5
)
 
(22
)
 
(20
)
Net management, franchise, and other fees
 
 
155

 
140

 
586

 
532

Other revenues
 
 
27

 
21

 
125

 
48

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
 
 
635

 
509

 
2,461

 
1,956

Total revenues
 
 
1,275

 
1,138

 
5,020

 
4,454

DIRECT AND SELLING, GENERAL, AND ADMINISTRATIVE EXPENSES:
 
 
 
 
 
 
 
 
 
Owned and leased hotels
 
 
354

 
351

 
1,424

 
1,446

Depreciation and amortization
 
 
81

 
84

 
329

 
327

Other direct costs
 
 
30

 
25

 
133

 
48

Selling, general, and administrative
 
 
111

 
60

 
417

 
320

Costs incurred on behalf of managed and franchised properties
 
 
649

 
534

 
2,520

 
1,981

Direct and selling, general, and administrative expenses
 
 
1,225

 
1,054

 
4,823

 
4,122

Net gains (losses) and interest income from marketable securities held to fund rabbi trusts
 
 
21

 
(30
)
 
62

 
(11
)
Equity earnings (losses) from unconsolidated hospitality ventures
 
 
(8
)
 
25

 
(10
)
 
8

Interest expense
 
 
(17
)
 
(19
)
 
(75
)
 
(76
)
Gains on sales of real estate
 
 
349

 
3

 
723

 
772

Asset impairments
 
 
(5
)
 
(4
)
 
(18
)
 
(25
)
Other income (loss), net
 
 
23

 
(27
)
 
127

 
(49
)
INCOME BEFORE INCOME TAXES
 
 
413

 
32

 
1,006

 
951

(PROVISION) BENEFIT FOR INCOME TAXES
 
 
(92
)
 
12

 
(240
)
 
(182
)
NET INCOME
 
 
321

 
44

 
766

 
769

NET INCOME AND ACCRETION ATTRIBUTABLE TO NONCONTROLLING INTERESTS
 
 

 

 

 

NET INCOME ATTRIBUTABLE TO HYATT HOTELS CORPORATION
 
 
$
321

 
$
44

 
$
766

 
$
769

 
 
 
 
 
 
 
 
 
 
EARNINGS PER SHARE - Basic
 
 
 
 
 
 
 
 
 
Net income
 
 
$
3.13

 
$
0.41

 
$
7.33

 
$
6.79

Net income attributable to Hyatt Hotels Corporation
 
 
$
3.13

 
$
0.41

 
$
7.33

 
$
6.79

EARNINGS PER SHARE - Diluted
 
 
 
 
 
 
 
 
 
Net income
 
 
$
3.08

 
$
0.40

 
$
7.21

 
$
6.68

Net income attributable to Hyatt Hotels Corporation
 
 
$
3.08

 
$
0.40

 
$
7.21

 
$
6.68

 
 
 
 
 
 
 
 
 
 
Basic share counts
 
 
102.7

 
108.6

 
104.6

 
113.3

Diluted share counts
 
 
104.4

 
110.2

 
106.3

 
115.1



Page 1


Hyatt Hotels Corporation
Segment Financial Summary
(in millions)
 
 
Three Months Ended
December 31,
 
 
 
 
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
Change in Constant $
 
Change in Constant $ (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
 
Change in Constant $
 
Change in Constant $ (%)
Owned and leased hotels
 
$
444

 
$
461

 
$
(17
)
 
(3.7
)%
 
$
(15
)
 
(3.2
)%
 
$
1,808

 
$
1,889

 
$
(81
)
 
(4.3
)%
 
$
(64
)
 
(3.4
)%
Americas management and franchising
 
125

 
99

 
26

 
25.5
 %
 
27

 
25.9
 %
 
522

 
400

 
122

 
30.4
 %
 
123

 
30.8
 %
ASPAC management and franchising
 
40

 
37

 
3

 
8.2
 %
 
4

 
8.3
 %
 
136

 
127

 
9

 
6.9
 %
 
12

 
9.2
 %
EAME/SW Asia management and franchising
 
25

 
22

 
3

 
17.5
 %
 
3

 
18.2
 %
 
83

 
80

 
3

 
4.3
 %
 
6

 
7.3
 %
Corporate and other
 
39

 
43

 
(4
)
 
(8.2
)%
 
(4
)
 
(8.2
)%
 
140

 
132

 
8

 
6.3
 %
 
8

 
6.3
 %
Eliminations (a)
 
(27
)
 
(28
)
 
1

 
4.5
 %
 

 
(4.2
)%
 
(108
)
 
(110
)
 
2

 
1.8
 %
 
1

 
1.2
 %
Adjusted revenues
 
$
646

 
$
634

 
$
12

 
2.0
 %
 
$
15

 
2.5
 %
 
$
2,581

 
$
2,518

 
$
63

 
2.5
 %
 
$
86

 
3.4
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Owned and leased hotels
 
$
84

 
$
91

 
$
(7
)
 
(9.3
)%
 
$
(7
)
 
(9.0
)%
 
$
337

 
$
373

 
$
(36
)
 
(9.9
)%
 
$
(34
)
 
(9.5
)%
Pro rata share of unconsolidated hospitality ventures
 
12

 
13

 
(1
)
 
(4.1
)%
 
(1
)
 
(3.9
)%
 
50

 
55

 
(5
)
 
(8.4
)%
 
(4
)
 
(6.6
)%
Total owned and leased hotels
 
96

 
104

 
(8
)
 
(8.6
)%
 
(8
)
 
(8.3
)%
 
387

 
428

 
(41
)
 
(9.7
)%
 
(38
)
 
(9.1
)%
Americas management and franchising
 
91

 
86

 
5

 
6.0
 %
 
6

 
6.3
 %
 
376

 
352

 
24

 
6.9
 %
 
25

 
7.2
 %
ASPAC management and franchising
 
28

 
23

 
5

 
20.2
 %
 
5

 
20.2
 %
 
87

 
78

 
9

 
11.6
 %
 
11

 
14.7
 %
EAME/SW Asia management and franchising
 
16

 
13

 
3

 
25.9
 %
 
3

 
27.6
 %
 
49

 
46

 
3

 
7.3
 %
 
4

 
11.2
 %
Corporate and other
 
(39
)
 
(42
)
 
3

 
11.3
 %
 
3

 
11.3
 %
 
(146
)
 
(127
)
 
(19
)
 
(14.3
)%
 
(19
)
 
(14.5
)%
Eliminations
 
(1
)
 
(2
)
 
1

 
54.7
 %
 
1

 
54.7
 %
 
1

 

 
1

 
162.4
 %
 
1

 
162.4
 %
Adjusted EBITDA
 
$
191

 
$
182

 
$
9

 
5.3
 %
 
$
10

 
5.7
 %
 
$
754

 
$
777

 
$
(23
)
 
(2.9
)%
 
$
(16
)
 
(2.0
)%
(a)
These intersegment eliminations represent management fee revenues and expenses related to our owned and leased hotels and promotional award redemption revenues and expenses related to our co-branded credit cards at our owned and leased hotels.



Page 2


Hyatt Hotels Corporation
Hotel Chain Statistics
Comparable Hotels
In Constant $
 
Three Months Ended December 31,
 
Year Ended December 31,
 
RevPAR
 
Occupancy
 
ADR
 
RevPAR
 
Occupancy
 
ADR
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
Owned and leased hotels (# of hotels) (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Owned and leased hotels (31)
$
181.03

1.4
 %
 
74.1
%
0.1% pts
 
$
244.42

1.4
 %
 
$
182.79

1.0
 %
 
76.8
%
(0.1)% pts
 
$
238.02

1.0
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Managed and franchised hotels (# of hotels) (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
System-wide hotels (703)
$
130.93

(0.5)
 %
 
72.0
%
0.2% pts
 
$
181.74

(0.9)
 %
 
$
136.27

0.7
 %
 
74.5
%
0.5% pts
 
$
182.97

0.0
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Americas
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Full service hotels (165)
$
147.84

(0.6)
 %
 
70.5
%
(0.6)% pts
 
$
209.83

0.3
 %
 
$
158.68

1.7
 %
 
74.9
%
0.1% pts
 
$
211.75

1.5
 %
Select service hotels (355)
$
96.13

(1.8)
 %
 
71.8
%
0.1% pts
 
$
133.84

(2.0)
 %
 
$
104.97

(2.0)
 %
 
75.7
%
(0.6)% pts
 
$
138.60

(1.3)
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASPAC
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Full service hotels (80)
$
154.63

(3.5)
 %
 
75.3
%
(0.7)% pts
 
$
205.26

(2.7)
 %
 
$
149.35

(0.8)
 %
 
74.5
%
0.3% pts
 
$
200.57

(1.1)
 %
Select service hotels (14)
$
60.03

4.2
 %
 
69.7
%
5.1% pts
 
$
86.14

(3.4)
 %
 
$
57.79

8.4
 %
 
68.5
%
8.2% pts
 
$
84.36

(4.6)
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EAME/SW Asia
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Full service hotels (74)
$
135.31

7.2
 %
 
73.7
%
4.1% pts
 
$
183.50

1.2
 %
 
$
128.94

3.9
 %
 
70.6
%
3.2% pts
 
$
182.73

(0.8)
 %
Select service hotels (15)
$
67.84

5.2
 %
 
73.9
%
5.0% pts
 
$
91.80

(1.9)
 %
 
$
65.24

3.6
 %
 
73.0
%
6.5% pts
 
$
89.34

(5.7)
 %
(a) Owned and leased hotels figures do not include unconsolidated hospitality ventures.
(b) Managed and franchised hotels figures include owned and leased hotels.


Page 3


Hyatt Hotels Corporation
Hotel Brand Statistics
Comparable System-wide Managed and Franchised Hotels (a)
In Constant $
 
 
Three Months Ended December 31,
 
Year Ended December 31,
 
 
RevPAR
 
Occupancy
 
ADR
 
RevPAR
 
Occupancy
 
ADR
Brand (# of hotels)
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
 
2019
vs. 2018
Park Hyatt (38)
 
$
250.78

4.5
 %
 
70.8
%
1.2% pts
 
$
354.27

2.7
 %
 
$
237.27

2.6
 %
 
69.8
%
0.5% pts
 
$
340.05

1.9
 %
Grand Hyatt (48)
 
$
166.94

(2.2)
 %
 
75.7
%
0.9% pts
 
$
220.42

(3.4)
 %
 
$
167.71

1.1
 %
 
76.0
%
1.8% pts
 
$
220.80

(1.2)
 %
Andaz (18)
 
$
251.42

3.6
 %
 
80.6
%
3.2% pts
 
$
311.80

(0.6)
 %
 
$
238.16

6.3
 %
 
78.3
%
4.5% pts
 
$
304.25

0.2
 %
Composite Luxury1
 
$
191.28

0.1
 %
 
75.3
%
1.2% pts
 
$
253.95

(1.5)
 %
 
$
187.95

2.1
 %
 
75.0
%
1.7% pts
 
$
250.46

(0.3)
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Hyatt Regency (177)
 
$
124.46

(0.4)
 %
 
70.4
%
(0.4)% pts
 
$
176.69

0.0
 %
 
$
132.58

1.0
 %
 
73.5
%
0.2% pts
 
$
180.38

0.7
 %
Hyatt Centric (18)
 
$
188.17

(1.0)
 %
 
76.0
%
(3.4)% pts
 
$
247.66

3.6
 %
 
$
189.15

1.7
 %
 
79.1
%
(1.2)% pts
 
$
239.02

3.2
 %
Composite Upper-Upscale2
 
$
127.80

(0.5)
 %
 
70.7
%
(0.3)% pts
 
$
180.75

0.0
 %
 
$
135.50

0.9
 %
 
73.7
%
0.1% pts
 
$
183.81

0.7
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Hyatt Place (299)
 
$
87.08

(1.6
)%
 
70.8
%
0.7% pts
 
$
123.05

(2.5)
 %
 
$
94.35

(2.7
)%
 
74.3
%
(0.1)% pts
 
$
126.93

(2.6)
 %
Hyatt House (85)
 
$
113.95

(1.1)
 %
 
75.5
%
0.2% pts
 
$
150.98

(1.4)
 %
 
$
123.55

1.3
 %
 
78.6
%
1.1% pts
 
$
157.27

(0.1)
 %
Composite Upscale3
 
$
93.18

(1.4
)%
 
71.8
%
0.5% pts
 
$
129.71

(2.2)
 %
 
$
100.98

(1.6
)%
 
75.3
%
0.2% pts
 
$
134.12

(1.9)
 %
(a) Managed and franchised hotels figures include owned and leased hotels.
1 Includes Park Hyatt, Grand Hyatt, and Andaz.
2 Includes The Unbound Collection by Hyatt, Hyatt Regency, Hyatt Centric, and Hyatt.
3 Includes Hyatt Place and Hyatt House.


Page 4


Hyatt Hotels Corporation
Fee Summary
(in millions)
 
 
Three Months Ended
December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
Base management fees
 
$
65

 
$
58

 
$
7

 
12.3
%
 
$
260

 
$
225

 
$
35

 
15.7
%
Incentive management fees
 
45

 
43

 
2

 
4.0
%
 
151

 
148

 
3

 
1.7
%
Franchise fees
 
34

 
31

 
3

 
10.1
%
 
141

 
127

 
14

 
11.3
%
Management and franchise fees
 
144

 
132

 
12

 
9.1
%
 
552

 
500

 
52

 
10.5
%
Other fee revenues
 
17

 
13

 
4

 
39.2
%
 
56

 
52

 
4

 
9.0
%
Management, franchise, and other fees
 
$
161

 
$
145

 
$
16

 
11.8
%
 
$
608

 
$
552

 
$
56

 
10.3
%

 
 
Three Months Ended
December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
Management, franchise, and other fees
 
$
161

 
$
145

 
$
16

 
11.8
 %
 
$
608

 
$
552

 
$
56

 
10.3
 %
Contra revenue from management agreements
 
(3
)
 
(3
)
 

 
(17.2
)%
 
(14
)
 
(13
)
 
(1
)
 
(8.4
)%
Contra revenue from franchise agreements
 
(3
)
 
(2
)
 
(1
)
 
(15.1
)%
 
(8
)
 
(7
)
 
(1
)
 
(17.0
)%
Net management, franchise, and other fees
 
$
155

 
$
140

 
$
15

 
11.7
 %
 
$
586

 
$
532

 
$
54

 
10.3
 %


Page 5


Hyatt Hotels Corporation
Net Gains (Losses) and Interest Income From Marketable Securities Held to Fund Rabbi Trusts
The table below provides a reconciliation of net gains (losses) and interest income from marketable securities held to fund rabbi trusts, all of which are completely offset within other line items on our consolidated statements of income, thus having no net impact to our earnings. The gains or losses on securities held in rabbi trusts are offset within our owned and leased hotels expenses for our hotel employees and to selling, general, and administrative expenses for our corporate employees and personnel supporting our business segments. The table below shows the amounts recorded to the respective offsetting financial statement line item.
(in millions)
 
 
Three Months Ended
December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
Rabbi trust impact allocated to selling, general, and administrative expenses
 
$
17

 
$
(25
)
 
$
42

 
172.9
%
 
$
53

 
$
(9
)
 
$
62

 
693.6
%
Rabbi trust impact allocated to owned and leased hotels expense
 
4

 
(5
)
 
9

 
165.5
%
 
9

 
(2
)
 
11

 
741.7
%
Net gains (losses) and interest income from marketable securities held to fund rabbi trusts
 
$
21

 
$
(30
)
 
$
51

 
171.7
%
 
$
62

 
$
(11
)
 
$
73

 
700.2
%


Page 6


Hyatt Hotels Corporation
Capital Expenditures Summary
(in millions)

 
Three Months Ended
December 31,
 
Year Ended
December 31,
 
 
 
2019
 
2018
 
2019
 
2018
Investment in new properties under development or recently opened
$
39

 
$
28

 
$
139

 
$
79

Enhancements to existing properties
47

 
40

 
137

 
137

Maintenance and technology
39

 
34

 
93

 
81

Total capital expenditures
$
125

 
$
102

 
$
369

 
$
297

 
 
 
 
 
 
 
 


Page 7


Hyatt Hotels Corporation
Properties and Rooms by Geography
Owned and leased hotels (a)
 
 
 
 
December 31, 2019
 
December 31, 2018
 
Change
 
 
 
 
Properties
 
Rooms
 
Properties
 
Rooms
 
Properties
 
Rooms
 
 
Full service hotels
 
 
United States
 
21

 
12,198

 
22

 
13,440

 
(1
)
 
(1,242
)
 
 
Other Americas
 
2

 
795

 
2

 
795

 

 

 
 
ASPAC
 

 

 
1

 
615

 
(1
)
 
(615
)
 
 
EAME/SW Asia
 
8

 
1,593

 
8

 
1,591

 

 
2

 
 
Select service hotels
 
 
 
 
 
 
 
 
 
 
 
 
 
 
United States
 
1

 
171

 
1

 
171

 

 

 
 
Other Americas
 
2

 
293

 
2

 
293

 

 

 
 
EAME/SW Asia
 
1

 
330

 
1

 
330

 

 

Total full service and select service hotels
 
35

 
15,380

 
37

 
17,235

 
(2
)
 
(1,855
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wellness
3

 
410

 
3

 
410

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
Total owned and leased
 
38

 
15,790

 
40

 
17,645

 
(2
)
 
(1,855
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

(a) Figures do not include unconsolidated hospitality ventures or branded spas and fitness studios.





Page 8


Hyatt Hotels Corporation
Properties and Rooms by Geography
Managed and franchised properties (includes owned and leased properties)
 
 
 
 
 
December 31, 2019
 
December 31, 2018
 
Change
 
 
 
 
 
Properties
 
Rooms
 
Properties
 
Rooms
 
Properties
 
Rooms
Americas
 
 
Full service hotels
 
 
United States managed
 
131

 
62,377

 
143

 
63,282

 
(12
)
 
(905
)
 
 
Other Americas managed
 
26

 
9,020

 
26

 
8,935

 

 
85

 
 
United States franchised
 
61

 
19,388

 
52

 
17,153

 
9

 
2,235

 
 
Other Americas franchised
 
6

 
968

 
5

 
828

 
1

 
140

 
 
Subtotal
 
224

 
91,753

 
226

 
90,198

 
(2
)
 
1,555

 
 
Select service hotels
 
 
United States managed
 
50

 
7,320

 
48

 
6,917

 
2

 
403

 
 
Other Americas managed
 
12

 
1,734

 
10

 
1,476

 
2

 
258

 
 
United States franchised
 
349

 
48,256

 
320

 
44,069

 
29

 
4,187

 
 
Other Americas franchised
 
7

 
955

 
5

 
684

 
2

 
271

 
 
Subtotal
 
418

 
58,265

 
383

 
53,146

 
35

 
5,119

ASPAC
 
 
Full service hotels
 
 
ASPAC managed
 
110

 
36,026

 
102

 
33,570

 
8

 
2,456

 
 
ASPAC franchised
 
6

 
1,933

 
4

 
1,591

 
2

 
342

 
 
Subtotal
 
116

 
37,959

 
106

 
35,161

 
10

 
2,798

 
 
Select service hotels
 
 
ASPAC managed
 
29

 
5,307

 
23

 
3,903

 
6

 
1,404

 
 
ASPAC franchised
 
1

 
160

 

 

 
1

 
160

 
Subtotal
 
30

 
5,467

 
23

 
3,903

 
7

 
1,564

EAME/SW Asia
 
 
Full service hotels
 
 
EAME managed
 
54

 
13,075

 
45

 
11,226

 
9

 
1,849

 
 
SW Asia managed
 
41

 
11,248

 
36

 
10,376

 
5

 
872

 
 
EAME franchised
 
9

 
1,770

 
5

 
967

 
4

 
803

 
 
SW Asia franchised
 
2

 
328

 
1

 
248

 
1

 
80

 
 
Subtotal
 
106

 
26,421

 
87

 
22,817

 
19

 
3,604

 
 
Select service hotels
 
 
EAME managed
 
6

 
1,217

 
7

 
1,309

 
(1
)
 
(92
)
 
 
SW Asia managed
 
11

 
1,586

 
9

 
1,222

 
2

 
364

 
 
EAME franchised
 
2

 
443

 
2

 
451

 

 
(8
)
 
 
Subtotal
 
19

 
3,246

 
18

 
2,982

 
1

 
264

Total full service and select service hotels
 
913

 
223,111

 
843

 
208,207

 
70

 
14,904

Americas
 
 
All-inclusive
 
 
Other Americas franchised
 
8

 
3,153

 
6

 
2,401

 
2

 
752

 
 
Subtotal
 
8

 
3,153

 
6

 
2,401

 
2

 
752

 
 
Wellness
 
 
United States managed
 
3

 
410

 
3

 
410

 

 

 
 
Subtotal
 
3

 
410

 
3

 
410

 

 

Total managed and franchised (a)
 
924

 
226,674

 
852

 
211,018

 
72

 
15,656

 
 
Vacation ownership
 
16

 
 
 
16

 
 
 

 


 
 
Residential
 
36

 
 
 
21

 
 
 
15

 


 
 
Condominium ownership
 
38

 
 
 
10

 
 
 
28

 
 
(a) Figures do not include vacation ownership, residential, branded spas and fitness studios, or condominium ownership units.

Page 9


Hyatt Hotels Corporation
Properties and Rooms by Brand
 
December 31, 2019
 
December 31, 2018
 
Change
Brand
Properties
 
Rooms
 
Properties
 
Rooms
 
Properties
 
Rooms
Park Hyatt
42

 
7,799

 
39

 
7,337

 
3

 
462

Grand Hyatt
56

 
30,023

 
53

 
29,133

 
3

 
890

Hyatt Regency
205

 
88,082

 
192

 
84,137

 
13

 
3,945

Hyatt
12

 
2,058

 
13

 
2,421

 
(1
)
 
(363
)
Andaz
22

 
5,008

 
18

 
3,970

 
4

 
1,038

Hyatt Centric
34

 
6,958

 
25

 
4,929

 
9

 
2,029

The Unbound Collection by Hyatt
21

 
5,259

 
15

 
4,532

 
6

 
727

Alila
15

 
1,789

 
17

 
2,076

 
(2
)
 
(287
)
Destination
13

 
3,713

 
24

 
5,931

 
(11
)
 
(2,218
)
Joie de Vivre
15

 
2,439

 
14

 
2,281

 
1

 
158

Thompson
10

 
2,205

 
9

 
1,429

 
1

 
776

Hyatt Place
367

 
52,459

 
331

 
46,491

 
36

 
5,968

Hyatt House
100

 
14,519

 
93

 
13,540

 
7

 
979

Other
1

 
800

 

 

 
1

 
800

Total full service and select service hotels
913

 
223,111

 
843

 
208,207

 
70

 
14,904

 
 
 
 
 
 
 
 
 
 
 
 
Hyatt Ziva
5

 
2,234

 
4

 
1,860

 
1

 
374

Hyatt Zilara
3

 
919

 
2

 
541

 
1

 
378

Miraval
3

 
410

 
3

 
410

 

 

Total managed and franchised properties and rooms (a)
924

 
226,674

 
852

 
211,018

 
72

 
15,656

 
 
 
 
 
 
 
 
 
 
 
 
Hyatt Residence Club
16

 
 
 
16

 
 
 

 


(a) Figures do not include vacation ownership, residential, branded spas and fitness studios, or condominium ownership units.

Page 10


Hyatt Hotels Corporation
Year-over-Year Net Impact of Portfolio Changes to Owned and Leased Hotels Segment Adjusted EBITDA
($ in millions)
 
 
Rooms
 
Transaction / Opening Date
 
Three Months Ended December 31, 2019 Adjusted EBITDA Impact
Dispositions
 
 
 
 
 
 
Owned and Leased Hotels
 
 
 
 
 
 
Hyatt House Irvine / John Wayne Airport
 
149
 
4Q18
 
 
Property adjacent to Grand Hyatt San Francisco
 
 
3Q19
 
 
Hyatt Regency Atlanta
 
1,260
 
3Q19
 
 
Grand Hyatt Seoul
 
615
 
4Q19
 
 
Total Owned and Leased Hotels Dispositions (d)
 
 
 
 
 
$
(8
)
 
 
 
 
 
 
 
Unconsolidated Hospitality Venture Hotels
 
 
 
 
 
 
Hyatt Regency Minneapolis
 
644
 
4Q18
 
 
Hyatt Place San Francisco / Downtown
 
230
 
2Q19
 
 
Total Unconsolidated Hospitality Venture Hotels Dispositions (a) (b)
 
 
 
 
 
NM

 
 
 
 
 
 
 
Year-over-Year Net Impact of Dispositions to Owned and Leased Hotels Segment Adjusted EBITDA
 
 
 
 
 
$
(8
)
 
 
 
 
 
 
 
Acquisitions or Openings
 
 
 
 
 
 
Unconsolidated Hospitality Venture Hotels
 
 
 
 
 
 
Hyatt House Nashville at Vanderbilt
 
201
 
4Q18
 
 
Hyatt Regency Bali
 
363
 
4Q18
 
 
Andaz Vienna Am Belvedere
 
303
 
2Q19
 
 
Hyatt Place San Jose Airport
 
190
 
3Q19
 
 
Hyatt Place Atlanta / Centennial Park
 
175
 
3Q19
 
 
Hyatt House San Jose Airport
 
165
 
4Q19
 
 
Total Unconsolidated Hospitality Venture Hotels Acquisitions or Openings (a) (c)
 
 
 
 
 
$
1

 
 
 
 
 
 
 
Year-over-Year Net Impact of Acquisitions and Openings to Owned and Leased Segment Adjusted EBITDA
 
 
 
 
 
$
1

 
 
 
 
 
 
 
Year-over-Year Net Impact of Dispositions, Acquisitions, and Openings to Owned and Leased Segment Adjusted EBITDA
 
 
 
 
 
$
(7
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 


(a) Reflects Hyatt's pro rata share of unconsolidated hospitality ventures Adjusted EBITDA.
(b) Includes the sale of the hotel by the venture, the Company's sale of our equity interest in the venture, or the Company's equity interest no longer qualifying for the equity method of accounting.
(c) Includes the opening of a hotel by the venture.
(d) Includes the financial impact of property for which we sold the contractual right to purchase.












Page 11


Hyatt Hotels Corporation
Year-over-Year Net Impact of Portfolio Changes to Owned and Leased Hotels Segment Adjusted EBITDA
($ in millions)
 
 
Rooms
 
Transaction / Opening Date
 
Twelve Months Ended December 31, 2019 Adjusted EBITDA Impact
Dispositions
 
 
 
 
 
 
Owned and Leased Hotels
 
 
 
 
 
 
Andaz Maui at Wailea Resort
 
301
 
1Q18
 
 
Grand Hyatt San Francisco
 
668
 
1Q18
 
 
Hyatt Regency Coconut Point Resort and Spa
 
454
 
1Q18
 
 
Hyatt Regency Mexico City
 
755
 
3Q18
 
 
Hyatt House Irvine / John Wayne Airport
 
149
 
4Q18
 
 
Property adjacent to Grand Hyatt San Francisco
 
 
3Q19
 
 
Hyatt Regency Atlanta
 
1,260
 
3Q19
 
 
Grand Hyatt Seoul
 
615
 
4Q19
 
 
Total Owned and Leased Hotels Dispositions (d)
 
 
 
 
 
$
(49
)
 
 
 
 
 
 
 
Unconsolidated Hospitality Venture Hotels
 
 
 
 
 
 
The Bellevue Hotel
 
172
 
1Q18
 
 
Hyatt House Boston / Waltham
 
135
 
2Q18
 
 
Hyatt Place São José do Rio Preto
 
152
 
2Q18
 
 
Hyatt Place Macaé
 
141
 
2Q18
 
 
Hyatt Place Fair Lawn / Paramus
 
143
 
3Q18
 
 
Hyatt Place La Paz
 
151
 
3Q18
 
 
Hyatt Place Ciudad del Carmen
 
140
 
3Q18
 
 
Hyatt Place San Juan / City Center
 
149
 
3Q18
 
 
Hyatt Regency Minneapolis
 
644
 
4Q18
 
 
Hyatt Place San Francisco / Downtown
 
230
 
2Q19
 
 
Total Unconsolidated Hospitality Venture Hotels Dispositions (a) (b)
 
 
 
 
 
$
(8
)
 
 
 
 
 
 
 
Year-over-Year Net Impact of Dispositions to Owned and Leased Hotels Segment Adjusted EBITDA
 
 
 
 
 
$
(57
)


























Page 12


Hyatt Hotels Corporation
Year-over-Year Net Impact of Portfolio Changes to Owned and Leased Hotels Segment Adjusted EBITDA
($ in millions)
 
 
Rooms
 
Transaction / Opening Date
 
Twelve Months Ended December 31, 2019 Adjusted EBITDA Impact
Acquisitions or Openings
 
 
 
 
 
 
Owned and Leased Hotels
 
 
 
 
 
 
Hyatt Place São José do Rio Preto
 
152
 
2Q18
 
 
Hyatt Place Macaé
 
141
 
2Q18
 
 
Hyatt Regency Phoenix
 
693
 
3Q18
 
 
Hyatt Regency Indian Wells Resort & Spa
 
530
 
3Q18
 
 
Total Owned and Leased Hotels Acquisitions or Openings (d)
 
 
 
 
 
$
15

 
 
 
 
 
 
 
Unconsolidated Hospitality Venture Hotels
 
 
 
 
 
 
Hyatt Place Glendale / Los Angeles
 
179
 
3Q18
 
 
Hyatt House Nashville / Vanderbilt
 
201
 
4Q18
 
 
Hyatt Regency Bali
 
363
 
4Q18
 
 
Hyatt Place San Francisco / Downtown
 
230
 
1Q19
 
 
Andaz Vienna Am Belvedere
 
303
 
2Q19
 
 
Hyatt Place San Jose Airport
 
190
 
3Q19
 
 
Hyatt Place Atlanta / Centennial Park
 
175
 
3Q19
 
 
Hyatt House San Jose Airport
 
165
 
4Q19
 
 
Total Unconsolidated Hospitality Venture Hotels Acquisitions or Openings (a) (c)
 
 
 
 
 
$
2

 
 
 
 
 
Year-over-Year Net Impact of Acquisitions and Openings to Owned and Leased Segment Adjusted EBITDA
 
 
 
 
 
$
17

 
 
 
 
 
 
 
Year-over-Year Net Impact of Dispositions, Acquisitions and Openings to Owned and Leased Segment Adjusted EBITDA
 
 
 
 
 
$
(40
)


(a) Reflects Hyatt's pro rata share of unconsolidated hospitality ventures Adjusted EBITDA.
(b) Includes the sale of the hotel by the venture, the Company's sale of our equity interest in the venture, or the Company's equity interest no longer qualifying for the equity method of accounting.
(c) Includes the opening of a hotel by the venture.
(d) Includes the financial impact of properties expected to open at a future date at which time the property will be owned by Hyatt.



Page 13


Hyatt Hotels Corporation
Reconciliation of Non-GAAP Financial Measure: Net Income Attributable to Hyatt Hotels Corporation to EBITDA and EBITDA to Adjusted EBITDA and Total Revenues to Adjusted Revenues
(in millions)
 
 
 
Three Months Ended
December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
 
2019
 
2018
 
Change $
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
Net income attributable to Hyatt Hotels Corporation
 
 
$
321

 
$
44

 
$
277

 
621.5
 %
 
$
766

 
$
769

 
$
(3
)
 
(0.4
)%
Interest expense
 
 
17

 
19

 
(2
)
 
(8.8
)%
 
75

 
76

 
(1
)
 
(1.2
)%
Provision (benefit) for income taxes
 
 
92

 
(12
)
 
104

 
794.3
 %
 
240

 
182

 
58

 
32.2
 %
Depreciation and amortization
 
 
81

 
84

 
(3
)
 
(3.6
)%
 
329

 
327

 
2

 
0.7
 %
EBITDA
 
 
511

 
135

 
376

 
281.5
 %
 
1,410

 
1,354

 
56

 
4.2
 %
Contra revenue
 
 
6

 
5

 
1

 
16.4
 %
 
22

 
20

 
2

 
11.5
 %
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
 
 
(635
)
 
(509
)
 
(126
)
 
(24.8
)%
 
(2,461
)
 
(1,956
)
 
(505
)
 
(25.9
)%
Costs incurred on behalf of managed and franchised properties
 
 
649

 
534

 
115

 
21.6
 %
 
2,520

 
1,981

 
539

 
27.2
 %
Equity earnings (losses) from unconsolidated hospitality ventures
 
 
8

 
(25
)
 
33

 
133.2
 %
 
10

 
(8
)
 
18

 
215.1
 %
Stock-based compensation expense
 
 
7

 
1

 
6

 
521.4
 %
 
35

 
29

 
6

 
19.9
 %
Gains on sales of real estate
 
 
(349
)
 
(3
)
 
(346
)
 
NM

 
(723
)
 
(772
)
 
49

 
6.3
 %
Asset impairments
 
 
5

 
4

 
1

 
12.8
 %
 
18

 
25

 
(7
)
 
(27.2
)%
Other (income) loss, net
 
 
(23
)
 
27

 
(50
)
 
(186.2
)%
 
(127
)
 
49

 
(176
)
 
(358.6
)%
Pro rata share of unconsolidated hospitality ventures Adjusted EBITDA
 
 
12

 
13

 
(1
)
 
(4.1
)%
 
50

 
55

 
(5
)
 
(8.4
)%
Adjusted EBITDA
 
 
$
191

 
$
182

 
$
9

 
5.3
 %
 
$
754

 
$
777

 
$
(23
)
 
(2.9
)%
 
 
 
Three Months Ended December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
Total revenues
 
 
$
1,275

 
$
1,138

 
$
137

 
12.1
 %
 
$
5,020

 
$
4,454

 
$
566

 
12.7
 %
Add: Contra revenue
 
 
6

 
5

 
1

 
16.4
 %
 
22

 
20

 
2

 
11.5
 %
Less: Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
 
 
(635
)
 
(509
)
 
(126
)
 
(24.8
)%
 
(2,461
)
 
(1,956
)
 
(505
)
 
(25.9
)%
Adjusted revenues
 
 
$
646

 
$
634

 
$
12

 
2.0
 %
 
$
2,581

 
$
2,518

 
$
63

 
2.5
 %
Adjusted EBITDA Margin %
 
 
29.7
%
 
28.7
%
 
 
 
1.0
%
 
29.2
%
 
30.9
%
 
 
 
(1.7
)%
Adjusted EBITDA Margin % Change in Constant Currency
 
 
 
 
 
 
 
 
1.0
%
 
 
 
 
 
 
 
(1.7
)%

Page 14


Hyatt Hotels Corporation
Reconciliation of Non-GAAP Financial Measure: Guidance: Net Income Attributable to Hyatt Hotels Corporation to EBITDA and EBITDA to Adjusted EBITDA
For the Year Ended December 31, 2020

No additional disposition or acquisition activity beyond what has been completed as of the date of this release has been included in the forecast. The Company's outlook is based on a number of assumptions that are subject to change and many of which are outside the control of the Company. If actual results vary from these assumptions, the Company's expectations may change. There can be no assurance that the Company will achieve these results.
(in millions)

 
 
 
2020 Forecast Range
 
 
 
Low Case
 
High Case
Net income attributable to Hyatt Hotels Corporation
 
 
$
113

 
$
144

Interest expense
 
 
77

 
77

Provision for income taxes
 
 
44

 
50

Depreciation and amortization
 
 
332

 
328

EBITDA
 
 
566

 
599

Contra revenue
 
 
23

 
23

Costs incurred on behalf of managed and franchised properties, net of revenues for the reimbursement of costs
 
 
92

 
82

Equity (earnings) losses from unconsolidated hospitality ventures
 
 
2

 
6

Stock-based compensation expense
 
 
36

 
36

Gains on sales of real estate and other
 
 
-

 
-

Asset impairments
 
 
-

 
-

Other (income) loss, net
 
 
(23
)
 
(34
)
Pro rata share of unconsolidated hospitality ventures Adjusted EBITDA
 
 
64

 
68

Adjusted EBITDA
 
 
$
760

 
$
780

 
 
 
 
 
 
Adjusted EBITDA (as reported) % change, compared to prior year
 
 
1
%
 
3
%
Favorable (unfavorable) impact of foreign exchange
 
 
$
(3
)
 
$
2

Adjusted EBITDA (in constant currency) % change, compared to prior year
 
 
1
%
 
3
%




Page 15


Hyatt Hotels Corporation
Reconciliation of Non-GAAP Financial Measure: Earnings per Diluted Share and Net Income Attributable to Hyatt Hotels Corporation, to Earnings per Diluted Share, Adjusted for Special Items and Adjusted Net Income Attributable to Hyatt Hotels Corporation - Three Months Ended December 31, 2019 and December 31, 2018

(in millions, except per share amounts)
 
 
Location on Consolidated Statements of Income
 
Three Months Ended
December 31,
 
 
 
 
2019
 
2018
Net income attributable to Hyatt Hotels Corporation
 
 
 
$
321

 
$
44

Earnings per diluted share
 
 
 
$
3.08

 
$
0.40

Special items
 
 
 
 
 
 
Gains on sales of real estate (a)
 
Gains on sales of real estate
 
(349
)
 
(3
)
Gain on sale of contractual right (b)
 
Other income (loss), net
 
(16
)
 

Unrealized (gains) losses (c)
 
Other income (loss), net
 
(3
)
 
26

Utilization of Avendra proceeds (d)
 
Costs incurred on behalf of managed and franchised properties; depreciation and amortization
 
10

 
14

Asset impairments (e)
 
Asset impairments
 
5

 
4

Fund deficits (f)
 
Revenues for the reimbursement of costs incurred and costs incurred on behalf of managed and franchised properties; other income (loss), net
 
3

 
10

Transaction costs (g)
 
Other income (loss), net
 

 
8

Unconsolidated hospitality ventures (h)
 
Equity earnings (losses) from unconsolidated hospitality ventures
 

 
(27
)
Other
 
Other income (loss), net
 
(2
)
 
1

Special items - pre-tax
 
 
 
(352
)
 
33

Income tax benefit (provision) for special items
 
(Provision) benefit for income taxes
 
80

 
(8
)
Total special items - after-tax
 
 
 
(272
)
 
25

Special items impact per diluted share
 
 
 
$
(2.61
)
 
$
0.22

Adjusted net income attributable to Hyatt Hotels Corporation
 
 
 
$
49

 
$
69

Earnings per diluted share, adjusted for special items
 
 
 
$
0.47

 
$
0.62


(a) Gains on sales of real estate - During the three months ended December 31, 2019 (Q4 2019), we recognized a $349 million gain on the sale of shares of the entity which owns Grand Hyatt Seoul and adjacent land. During the three months ended December 31, 2018 (Q4 2018), we recognized a $4 million gain on the sale of a Hyatt House hotel.
(b) Gain on sale of contractual right - During Q4 2019, we recognized a $16 million gain on the sale of our contractual right to purchase Hyatt Regency Portland at the Oregon Convention Center.
(c) Unrealized (gains) losses - During Q4 2019 and Q4 2018, we recognized unrealized gains and losses, respectively, due to the change in fair value of our marketable securities.
(d) Utilization of Avendra proceeds - During Q4 2019 and Q4 2018, we recognized expenses related to the partial utilization of the Avendra LLC sale proceeds for the benefit of our hotels. The gain recognized in conjunction with the sale of Avendra LLC was included as a special item during the year ended December 31, 2017.
(e) Asset impairments - During Q4 2019, we recognized a $5 million impairment charge related to intangible assets. During Q4 2018, we recognized a $4 million goodwill impairment charge.
(f) Fund deficits - During Q4 2019 and Q4 2018, we recognized net deficits on certain funds due to the timing of revenue and expense recognition that we expect will reverse in future periods.
(g) Transaction costs - During Q4 2018, we recognized $8 million of transaction costs related to the acquisition of Two Roads.
(h) Unconsolidated hospitality ventures - During Q4 2018, we recognized a $28 million net gain in connection with the sale of our ownership interest in an unconsolidated hospitality venture.

Page 16


Hyatt Hotels Corporation
Reconciliation of Non-GAAP Financial Measure: Earnings per Diluted Share and Net Income Attributable to Hyatt Hotels Corporation, to Earnings per Diluted Share, Adjusted for Special Items and Adjusted Net Income Attributable to Hyatt Hotels Corporation - Year Ended December 31, 2019 and December 31, 2018

(in millions, except per share amounts)
 
 
Location on Consolidated Statements of Income
 
Year Ended
December 31,
 
 
 
 
2019
 
2018
Net income attributable to Hyatt Hotels Corporation
 
 
 
$
766

 
$
769

Earnings per diluted share
 
 
 
$
7.21

 
$
6.68

Special items
 
 
 
 
 
 
Gains on sales of real estate (a)
 
Gains on sales of real estate
 
(723
)
 
(772
)
Release of contingent consideration liability (b)
 
Other income (loss), net
 
(30
)
 

Unrealized (gains) losses (c)
 
Other income (loss), net
 
(26
)
 
47

Gain on sale of contractual right (d)
 
Other income (loss), net
 
(16
)
 

Unconsolidated hospitality ventures (e)
 
Equity earnings (losses) from unconsolidated hospitality ventures
 
(1
)
 
(24
)
Utilization of Avendra proceeds (f)
 
Costs incurred on behalf of managed and franchised properties; depreciation and amortization
 
40

 
27

Asset impairments (g)
 
Asset impairments; other income (loss), net
 
18

 
47

Fund (surpluses) deficits (h)
 
Revenues for the reimbursement of costs incurred and costs incurred on behalf of managed and franchised properties; other income (loss), net
 
12

 
(1
)
Transaction costs (i)
 
Other income (loss), net
 
1

 
10

Pre-condemnation income (j)
 
Other income (loss), net
 

 
(4
)
Loss on extinguishment of debt (k)
 
Other income (loss), net
 

 
7

Other (l)
 
Other income (loss), net
 
(2
)
 

Special items - pre-tax
 
 
 
(727
)
 
(663
)
U.S. tax reform impact (m)
 
(Provision) benefit for income taxes
 

 
1

Income tax benefit for special items
 
(Provision) benefit for income taxes
 
179

 
121

Total special items - after-tax
 
 
 
(548
)
 
(541
)
Special items impact per diluted share
 
 
 
$
(5.16
)
 
$
(4.70
)
Adjusted net income attributable to Hyatt Hotels Corporation
 
 
 
$
218

 
$
228

Earnings per diluted share, adjusted for special items
 
 
 
$
2.05

 
$
1.98


(a) Gains on sales of real estate - During the year ended December 31, 2019 (YTD 2019), we recognized a $349 million gain on the sale of shares of the entity which owns Grand Hyatt Seoul and adjacent land, a $272 million gain on the sale of Hyatt Regency Atlanta, and a $101 million gain on the sale of the property adjacent to Grand Hyatt San Francisco and assignment of the related Apple store lease. During the year ended December 31, 2018 (YTD 2018), we recognized a $531 million gain on the portfolio sale of Andaz Maui at Wailea, Grand Hyatt San Francisco, and Hyatt Regency Coconut Point, a $238 million gain on the sale of shares of the entity which owns Hyatt Regency Mexico City, an investment in an unconsolidated hospitality venture, and adjacent land (HRMC transaction), and a $4 million gain on the sale of a Hyatt House hotel.
(b) Release of contingent consideration liability - During YTD 2019, we recognized $30 million of income related to the release of the contingent consideration liability recorded in connection with the acquisition of Two Roads in 2018.

Page 17


(c) Unrealized (gains) losses - During YTD 2019 and YTD 2018, we recognized unrealized gains and losses, respectively, due to the change in fair value of our marketable securities.
(d) Gain on sale of contractual right - During YTD 2019, we recognized a $16 million gain on the sale of our contractual right to purchase Hyatt Regency Portland at the Oregon Convention Center.
(e) Unconsolidated hospitality ventures - During YTD 2019 and YTD 2018, we recognized a $8 million gain and $40 million of net gains, respectively, attributable to sales activity related to certain unconsolidated hospitality ventures. During YTD 2019 and YTD 2018, the gains were offset by impairment charges of $7 million and $16 million, respectively.
(f) Utilization of Avendra proceeds - During YTD 2019 and YTD 2018, we recognized expenses related to the partial utilization of the aforementioned Avendra LLC sale proceeds for the benefit of our hotels.
(g) Asset impairments - During YTD 2019, we recognized an $18 million impairment charge related to intangible assets. During YTD 2018, we recognized a $22 million impairment charge related to an investment in an equity security, a $21 million goodwill impairment charge in connection with the HRMC transaction, and an additional $4 million goodwill impairment charge.
(h) Fund (surpluses) deficits - During YTD 2019 and YTD 2018, we recognized a net deficit and a net surplus, respectively, on certain funds due to the timing of revenue and expense recognition that we expect will reverse in future periods.
(i) Transaction costs - During YTD 2018, we recognized $10 million of transaction costs primarily related to the acquisition of Two Roads.
(j) Pre-condemnation income - During YTD 2018, we recognized $4 million primarily related to pre-condemnation income for relinquishment of subterranean space at an owned hotel.
(k) Loss on extinguishment of debt - During YTD 2018, we recognized a $7 million loss on extinguishment of debt for the redemption of our 2019 senior notes.
(l) Other - YTD 2019 and YTD 2018 other includes realized gains and losses, respectively, recognized on the sale of marketable securities. YTD 2018 also includes insurance settlement income.
(m) U.S. tax reform impact - During YTD 2018, we finalized our U.S. tax reform analysis and recognized a $1 million net measurement period adjustment.

Page 18


Hyatt Hotels Corporation
Reconciliation of Non-GAAP Financial Measure: SG&A Expenses to Adjusted SG&A Expenses
Results of operations as presented on the consolidated statements of income include expenses recognized with respect to deferred compensation plans funded through rabbi trusts. Certain of these expenses are recognized in SG&A expenses and are completely offset by the corresponding net gains (losses) and interest income from marketable securities held to fund rabbi trusts, thus having no net impact to our earnings. SG&A expenses also include expenses related to stock-based compensation. Below is a reconciliation of this measure excluding the impact of our rabbi trust investments and stock-based compensation expense.
(in millions)
 
 
 
Three Months Ended
December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
SG&A expenses
 
$
111

 
$
60

 
$
51

 
85.6
 %
 
$
417

 
$
320

 
$
97

 
30.2
 %
Less: rabbi trust impact
 
(17
)
 
25

 
(42
)
 
(172.9
)%
 
(53
)
 
9

 
(62
)
 
(693.6
)%
Less: stock-based compensation expense
 
(7
)
 
(1
)
 
(6
)
 
(521.4
)%
 
(35
)
 
(29
)
 
(6
)
 
(19.9
)%
Adjusted SG&A expenses
 
$
87

 
$
84

 
$
3

 
3.9
 %
 
$
329

 
$
300

 
$
29

 
9.6
 %

The table below provides a segment breakdown for Adjusted SG&A expenses.

 
 
Three Months Ended
December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
Americas management and franchising
 
$
15

 
$
13

 
$
2

 
15.5
 %
 
$
62

 
$
48

 
$
14

 
28.0
 %
ASPAC management and franchising
 
13

 
15

 
(2
)
 
(9.8
)%
 
50

 
50

 

 
(0.3
)%
EAME/SW Asia management and franchising
 
10

 
9

 
1

 
4.8
 %
 
34

 
34

 

 
0.3
 %
Owned and leased hotels
 
2

 
1

 
1

 
80.2
 %
 
16

 
15

 
1

 
9.0
 %
Corporate and other
 
47

 
46

 
1

 
2.0
 %
 
167

 
153

 
14

 
9.1
 %
Adjusted SG&A expenses
 
$
87

 
$
84

 
$
3

 
3.9
 %
 
$
329

 
$
300

 
$
29

 
9.6
 %




Page 19


Hyatt Hotels Corporation
Reconciliation of Non-GAAP Financial Measure: Comparable Owned and Leased Hotels Operating Margin to Owned and Leased Hotels Operating Margin
Below is a reconciliation of consolidated owned and leased hotels revenues and expenses, as used in calculating comparable owned and leased hotels operating margin percentages. Results of operations as presented on the consolidated statements of income include expenses recognized with respect to deferred compensation plans funded through rabbi trusts. Certain of these expenses are recognized in owned and leased hotels expenses and are completely offset by the corresponding net gains (losses) and interest income from marketable securities held to fund rabbi trusts, thus having no net impact to our earnings. Below is a reconciliation of the margins excluding the impact of our rabbi trusts and excluding the impact of non-comparable hotels.
(in millions)
 
 
Three Months Ended
December 31,
 
 
 
 
 
Year Ended
December 31,
 
 
 
 
 
 
2019
 
2018
 
Change ($)
 
Change (%)
 
2019
 
2018
 
Change ($)
 
Change (%)
Revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparable owned and leased hotels
 
$
406

 
$
391

 
$
15

 
3.7
 %
 
$
1,563

 
$
1,559

 
$
4

 
0.3
 %
Non-comparable owned and leased hotels
 
52

 
77

 
(25
)
 
(32.9
)%
 
285

 
359

 
(74
)
 
(20.8
)%
Owned and leased hotels revenues
 
$
458

 
$
468

 
$
(10
)
 
(2.3
)%
 
$
1,848

 
$
1,918

 
$
(70
)
 
(3.7
)%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparable owned and leased hotels
 
$
306

 
$
295

 
$
11

 
3.7
 %
 
$
1,185

 
$
1,183

 
$
2

 
0.2
 %
Non-comparable owned and leased hotels
 
44

 
61

 
(17
)
 
(27.1
)%
 
230

 
265

 
(35
)
 
(13.1
)%
Rabbi trust impact
 
4

 
(5
)
 
9

 
165.5
 %
 
9

 
(2
)
 
11

 
741.7
 %
Owned and leased hotels expenses
 
$
354

 
$
351

 
$
3

 
0.8
 %
 
$
1,424

 
$
1,446

 
$
(22
)
 
(1.5
)%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Owned and leased hotels operating margin percentage
 
22.8
%
 
25.2
%
 
 
 
(2.4
)%
 
22.9
%
 
24.6
%
 
 
 
(1.7
)%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparable owned and leased hotels operating margin percentage
 
24.6
%
 
24.6
%
 
 
 
 %
 
24.2
%
 
24.2
%
 
 
 
 %



Page 20


Hyatt Hotels Corporation
Owned and Leased Hotels Segment Mix by Market and Brand

Owned and Leased Hotels Segment Adjusted EBITDA Mix by Market
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Region
 
% of 2019 Earnings (a)
 
Top 10 U.S. Markets (b)
 
% of 2019 Earnings (a)
 
Top 5 International Markets
 
% of 2019 Earnings (a)
Americas
 
88%
 
Orlando, FL
 
20%
 
Aruba
 
6%
EAME/SW Asia
 
10%
 
San Antonio, TX
 
12%
 
Switzerland
 
3%
ASPAC
 
2%
 
Austin, TX
 
9%
 
United Kingdom
 
3%
 
 
 
 
New York, NY
 
9%
 
France
 
2%
 
 
 
 
Atlanta, GA
 
8%
 
Korea
 
2%
 
 
 
 
Los Angeles-Long Beach, CA
 
5%
 
 
 
 
 
 
 
 
Nevada (Exc Las Vegas)
 
5%
 
 
 
 
 
 
 
 
Miami-Hialeah, FL
 
4%
 
 
 
 
 
 
 
 
Phoenix, AZ
 
3%
 
 
 
 
 
 
 
 
Riverside-San Bernadino, CA
 
2%
 
 
 
 
 
 
 
 
Total Top 10
 
77%
 
Total Top 5
 
16%
 
 
 
 
     Other U.S.
 
6%
 
     Other International
 
1%
Total
 
100%
 
Total U.S.
 
83%
 
Total International
 
17%
 
 
 
 
 
 
 
 
 
 
 
 


Owned and Leased Hotels Segment Adjusted EBITDA Mix by Brand
 
 
 
 
 
Brand
 
% of 2019 Earnings (a)
 
 
Park Hyatt, Grand Hyatt, Andaz
 
27%
 
 
Hyatt Regency, Hyatt Centric, The Unbound Collection by Hyatt
 
72%
 
 
Hyatt Place
 
1%
 
 
Total
 
100%
 
 
 
 
 
 
 

(a) Earnings represent 2019 owned and leased hotels segment Adjusted EBITDA of $337 million, excluding our pro rata share of unconsolidated hospitality ventures Adjusted EBITDA. Adjusted EBITDA includes intercompany expenses related to management fees paid to the Company's management and franchising segments, which are eliminated in consolidation.
(b) Markets are defined according to STR market definitions.

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Hyatt Hotels Corporation
Pipeline Approximate Mix
(Pipeline: approximately 500 Hotels or approximately 101,000 Rooms)
 
 
December 31, 2019
 
 
Approx. Hotels
 
Approx. Rooms
Region
 
 
 
 
Americas
 
220
 
34,000
ASPAC
 
160
 
42,000
EAME/SW Asia
 
120
 
25,000
Total
 
500
 
101,000
 
 
 
 
 
Market
 
 
 
 
U.S.
 
175
 
27,000
China
 
115
 
30,000
India
 
40
 
7,000
Canada
 
25
 
4,000
Saudi Arabia
 
15
 
4,000
Other
 
130
 
29,000
Total
 
500
 
101,000
 
 
 
 
 
Brand
 
 
 
 
Park Hyatt, Grand Hyatt, Andaz
 
65
 
20,000
Hyatt Regency
 
90
 
25,000
Hyatt, Hyatt Centric
 
40
 
9,000
The Unbound Collection by Hyatt, Hyatt Ziva, Hyatt Zilara
 
10
 
2,000
Hyatt Place, Hyatt House
 
265
 
40,000
Alila, Thompson, Tommie, Joie de Vivre, Destination
 
30
 
5,000
Total
 
500
 
101,000
 
 
 
 
 
Ownership / Contract Type
 
 
 
 
Owned, Leased and Unconsolidated Hospitality Ventures
 
10
 
2,000
Managed
 
300
 
68,000
Franchised
 
190
 
31,000
Total
 
500
 
101,000
 

Page 22


DEFINITIONS
Adjusted Earnings Before Interest Expense, Taxes, Depreciation and Amortization (Adjusted EBITDA) and EBITDA
We use the terms Adjusted EBITDA and EBITDA throughout this earnings release. Adjusted EBITDA and EBITDA, as the Company defines them, are non-GAAP measures. We define Adjusted EBITDA as net income attributable to Hyatt Hotels Corporation plus its pro rata share of unconsolidated owned and leased hospitality ventures Adjusted EBITDA based on its ownership percentage of each owned and leased venture, adjusted to exclude the following items:
interest expense;
provision for income taxes;
depreciation and amortization;
amortization of management and franchise agreement assets constituting payments to customers (Contra revenue);
revenues for the reimbursement of costs incurred on behalf of managed and franchised properties;
costs incurred on behalf of managed and franchised properties;
equity earnings (losses) from unconsolidated hospitality ventures;
stock-based compensation expense;
gains (losses) on sales of real estate;
asset impairments; and
other income (loss), net

We calculate consolidated Adjusted EBITDA by adding the Adjusted EBITDA of each of our reportable segments and eliminations to corporate and other Adjusted EBITDA. Our board of directors and executive management team focus on Adjusted EBITDA as a key performance and compensation measure both on a segment and on a consolidated basis. Adjusted EBITDA assists us in comparing our performance over various reporting periods on a consistent basis because it removes from our operating results the impact of items that do not reflect our core operations both on a segment and on a consolidated basis. Our president and chief executive officer, who is our chief operating decision maker, also evaluates the performance of each of our reportable segments and determines how to allocate resources to those segments, in significant part, by assessing the Adjusted EBITDA of each segment. In addition, the compensation committee of our board of directors determines the annual variable compensation for certain members of our management based in part on consolidated Adjusted EBITDA, segment Adjusted EBITDA, or some combination of both. We believe Adjusted EBITDA is useful to investors because it provides investors the same information that the Company uses internally for purposes of assessing operating performance and making compensation decisions and facilitates our comparison of results before these items with results from other companies within our industry.

Adjusted EBITDA excludes certain items that can vary widely across different industries and among companies within the same industry. For instance, interest expense and provision for income taxes are dependent upon company specifics, including capital structure, credit ratings, tax policies, and jurisdictions in which they operate, and therefore, can vary significantly across companies. Depreciation and amortization, as well as Contra revenue, are dependent on company policies including how the assets

Page 23


are utilized as well as the lives assigned to the assets. We exclude revenues for the reimbursement of costs and costs incurred on behalf of managed and franchised properties which relate to the reimbursement of payroll costs and for system-wide services and programs that we operate for the benefit of our hotel owners as contractually we do not provide services or operate the related programs to generate a profit over the terms of the respective contracts. Over the long term, these programs and services are not designed to impact our economics, either positively or negatively. Therefore, we exclude the net impact when evaluating period-over-period changes in our operating results. We exclude stock-based compensation expense to remove the variability amongst companies resulting from different compensation plans companies have adopted. Finally, we exclude other items that are not core to our operations, such as asset impairments and unrealized and realized gains and losses on marketable securities.

Adjusted EBITDA and EBITDA are not substitutes for net income attributable to Hyatt Hotels Corporation, net income, or any other measure prescribed by GAAP. There are limitations to using non-GAAP measures such as Adjusted EBITDA and EBITDA. Although we believe that Adjusted EBITDA can make an evaluation of our operating performance more consistent because it removes items that do not reflect our core operations, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named non-GAAP measures that other companies may use to compare the performance of those companies to our performance. Because of these limitations, Adjusted EBITDA should not be considered as a measure of the income generated by our business. Our management compensates for these limitations by reference to its GAAP results and using Adjusted EBITDA supplementally.

Adjusted EBITDA Margin
We define Adjusted EBITDA margin as Adjusted EBITDA divided by total revenues excluding Contra revenue and revenues for the reimbursement of costs incurred on behalf of managed and franchised properties (Adjusted revenues). We believe Adjusted EBITDA margin is useful to investors because it provides investors the same information that the Company uses internally for purposes of assessing operating performance.

Adjusted Net Income
Adjusted net income, as we define it, is a non-GAAP measure. We define Adjusted net income as net income attributable to Hyatt Hotels Corporation excluding special items, which are those items deemed not to be reflective of ongoing operations. We consider Adjusted net income to be an indicator of operating performance because excluding special items allows for period-over-period comparisons of our ongoing operations.

Adjusted net income is not a substitute for net income attributable to Hyatt Hotels Corporation, net income, or any other measure prescribed by GAAP. There are limitations to using non-GAAP measures such as Adjusted net income. Although we believe that Adjusted net income can make an evaluation of our operating performance more consistent because it removes special items that are deemed not to be reflective of ongoing operations, other companies in our industry may define Adjusted net income differently than we do. As a result, it may be difficult to use Adjusted net income or similarly named non-GAAP measures that other companies may use to compare the performance of those companies to our performance. Because of these limitations, Adjusted net income should not be considered as a measure of

Page 24


the income generated by our business. Our management compensates for these limitations by reference to its GAAP results and using Adjusted net income supplementally.

Adjusted Selling, General, and Administrative (SG&A) Expenses
Adjusted SG&A expenses, as we define it, is a non-GAAP measure. Adjusted SG&A expenses exclude the impact of deferred compensation plans funded through rabbi trusts and stock-based compensation expense. Adjusted SG&A expenses assist us in comparing our performance over various reporting periods on a consistent basis because it removes from our operating results the impact of items that do not reflect our core operations, both on a segment and consolidated basis.

Comparable Owned and Leased Hotels Operating Margin
We define comparable owned and leased hotels operating margin as the difference between comparable owned and leased hotels revenues and comparable owned and leased hotels expenses. Comparable owned and leased hotels revenues is calculated by removing non-comparable hotels revenues from owned and leased hotels revenues as reported in our condensed consolidated statements of income. Comparable owned and leased hotels expenses is calculated by removing both non-comparable owned and leased hotels expenses and the impact of expenses funded through rabbi trusts from owned and leased hotels expenses as reported in our condensed consolidated statements of income. We believe comparable owned and leased hotels operating margin is useful to investors because it provides investors the same information that the Company uses internally for purposes of assessing operating performance.

Comparable Hotels
"Comparable system-wide hotels" represents all properties we manage or franchise (including owned and leased properties) and that are operated for the entirety of the periods being compared and that have not sustained substantial damage, business interruption, or undergone large scale renovations during the periods being compared or for which comparable results are not available. We may use variations of comparable system-wide hotels to specifically refer to comparable system-wide Americas full service or select service hotels for those properties that we manage or franchise within the Americas management and franchising segment, comparable system-wide ASPAC full service or select service hotels for those properties we manage or franchise within the ASPAC management and franchising segment, or comparable system-wide EAME/SW Asia full service or select service hotels for those properties that we manage or franchise within the EAME/SW Asia management and franchising segment. "Comparable owned and leased hotels" represents all properties we own or lease and that are operated and consolidated for the entirety of the periods being compared and have not sustained substantial damage, business interruption, or undergone large scale renovations during the periods being compared or for which comparable results are not available. Comparable system-wide hotels and comparable owned and leased hotels are commonly used as a basis of measurement in our industry. "Non-comparable system-wide hotels" or "non-comparable owned and leased hotels" represent all hotels that do not meet the respective definition of "comparable" as defined above.


Page 25


Constant Dollar Currency
We report the results of our operations both on an as reported basis, as well as on a constant dollar basis. Constant dollar currency, which is a non-GAAP measure, excludes the effects of movements in foreign currency exchange rates between comparative periods. We believe constant dollar analysis provides valuable information regarding our results as it removes currency fluctuations from our operating results. We calculate constant dollar currency by restating prior-period local currency financial results at the current period's exchange rates. These restated amounts are then compared to our current period reported amounts to provide operationally driven variances in our results.

Revenue per Available Room (RevPAR)
RevPAR is the product of the average daily rate and the average daily occupancy percentage. RevPAR does not include non-room revenues, which consist of ancillary revenues generated by a hotel property, such as food and beverage, parking, and other guest service revenues. Our management uses RevPAR to identify trend information with respect to room revenues from comparable properties and to evaluate hotel performance on a regional and segment basis. RevPAR is a commonly used performance measure in our industry. RevPAR changes that are driven predominantly by changes in occupancy have different implications for overall revenue levels and incremental profitability than do changes that are driven predominantly by changes in average room rates. For example, increases in occupancy at a hotel would lead to increases in room revenues and additional variable operating costs (including housekeeping services, utilities, and room amenity costs), and could also result in increased ancillary revenues (including food and beverage). In contrast, changes in average room rates typically have a greater impact on margins and profitability as average room rate changes result in minimal impacts to variable operating costs.

Average Daily Rate (ADR)
ADR represents hotel room revenues, divided by the total number of rooms sold in a given period. ADR measures average room price attained by a hotel and ADR trends provide useful information concerning the pricing environment and the nature of the customer base of a hotel or group of hotels. ADR is a commonly used performance measure in our industry, and we use ADR to assess the pricing levels that we are able to generate by customer group, as changes in rates have a different effect on overall revenues and incremental profitability than changes in occupancy, as described above.

Occupancy
Occupancy represents the total number of rooms sold divided by the total number of rooms available at a hotel or group of hotels. Occupancy measures the utilization of a hotel's available capacity. We use occupancy to gauge demand at a specific hotel or group of hotels in a given period. Occupancy levels also help us determine achievable ADR levels as demand for hotel rooms increases or decreases.

Page 26