hig-20210204

NEWS RELEASE

The Hartford Announces Fourth Quarter And Full Year 2020 Financial Results, 2021 Outlook For Select Business Metrics

•Fourth quarter 2020 net income available to common stockholders of $532 million ($1.47 per diluted share) decreased 2% from fourth quarter 2019, and core earnings* of $636 million (core earnings per diluted share* of $1.76) rose 22% from fourth quarter 2019

•Full year 2020 net income available to common stockholders of $1.7 billion ($4.76 per diluted share) decreased 17% from full year 2019. Full year 2020 core earnings of $2.1 billion ($5.78 per diluted share) increased 1% from full year 2019

•Net income ROE for the trailing 12-month period ended Dec. 31, 2020, was 10.0% and core earnings ROE* for the same period was 12.7%

•Book value per diluted share was $50.39, compared to $43.85 at Dec. 31, 2019; book value per diluted share excluding accumulated other comprehensive income (AOCI)* rose 8% to $47.16

•Commercial Lines combined ratio of 91.8 compared with 98.2 in fourth quarter 2019; underlying combined ratio* of 90.7 was 5.2 points better than fourth quarter 2019 with underlying margin improvement across Small Commercial, Middle & Large Commercial and Global Specialty. Commercial Lines included $28 million, before tax, or 1.3 points of COVID-19 losses in the quarter

•Group Benefits net income margin was 3.9% in fourth quarter 2020 compared with 10.5% in the year prior. Core earnings margin* was 3.3% in fourth quarter 2020, compared with 10.6% in the year prior. Group Benefits experienced excess mortality of $152 million, before tax, or 8.1 points of margin impact, in fourth quarter 2020, primarily caused by direct and indirect impacts of COVID-19

•Capital management actions include a quarterly dividend increase of 8% to $0.35 per common share, payable Apr. 2, 2021 to shareholders of record at the close of business on Mar. 1, 2021, and the previously announced share repurchase authorization of $1.5 billion, effective Jan.1, 2021 through Dec. 31, 2022

* Denotes financial measure not calculated in accordance with generally accepted accounting principles (non-GAAP); definitions of non-GAAP measures and reconciliations to their closest GAAP measures can be found in this news release under the heading Discussion of Non-GAAP Financial Measures

HARTFORD, Conn., Feb. 04, 2021 – The Hartford (NYSE: HIG) today announced financial results for the fourth quarter and year ended Dec. 31, 2020.

“We have been through one of the most turbulent years in recent history, which was shaped by the COVID-19 pandemic, the economic shutdown, social unrest and a significant number of catastrophe events. Despite these challenges we delivered strong core earnings of $2.1 billion, or $5.78 per diluted share, and a twelve-month core earnings ROE of 12.7 percent. In the P&C business, underlying margin expansion reflects higher pricing, disciplined underwriting, and operating efficiencies through our Hartford Next initiative. Our investment portfolio performed well with strong partnership returns. Group Benefits results in the fourth quarter were impacted by higher mortality rates in Group life primarily related to COVID-19,” said The Hartford’s Chairman and CEO Christopher Swift.

The Hartford's President, Doug Elliot, said, “Hartford’s P&C business results were strong during 2020 despite the challenges faced by our company and the industry. Small Commercial delivered record new business from our Spectrum package product during the last four months of the year. In Middle & Large Commercial and Global Specialty, significant positive pricing and underwriting discipline has improved underlying results. In Personal Lines we are looking forward to the launch of our new auto and home product during the first half of 2021. Our underwriting execution during this very difficult year, combined with expectations for continued strong pricing will drive margin improvement and set the foundation for growth in 2021.”

Swift added, “Our businesses showed strong performance in a challenging year as the benefit of strategic priorities were evident in our results. As we manage through the pandemic, continued execution on our initiatives will generate further improvement in results and enhance value for all of our stakeholders."

CONSOLIDATED RESULTS:


	Three Months Ended			Twelve Months Ended
($ in millions except per share data)	Dec 31 2020	Dec 31 2019	Change1	Dec 31 2020	Dec 31 2019	Change
Net income available to common stockholders	$532	$543	(2)%	$1,716	$2,064	(17)%
Net income available to common stockholders per diluted share2	$1.47	$1.49	(1)%	$4.76	$5.66	(16)%

Core earnings	$636	$522	22%	$2,086	$2,062	1%
Core earnings per diluted share	$1.76	$1.43	23%	$5.78	$5.65	2%

Book value per diluted share				$50.39	$43.85	15%
Book value per diluted share (ex. AOCI)				$47.16	$43.71	8%

Net income available to common stockholders' return on equity (ROE)3, last 12-months				10.0%	14.4%	(4.4)
Core earnings ROE3, last 12-months				12.7%	13.6%	(0.9)

[1] The Hartford defines increases or decreases greater than or equal to 200%, or changes from a net gain to a net loss position, or vice versa, as "NM" or not meaningful

[2] Includes dilutive potential common shares; for net income available to common stockholders per diluted share, the numerator is net income less preferred dividends

[3] Return on equity (ROE) is calculated based on last 12-months net income available to common stockholders and core earnings, respectively; for net income ROE, the denominator is stockholders’ equity including AOCI; for core earnings ROE, the denominator is stockholders’ equity excluding AOCI

Fourth quarter 2020 net income available to common stockholders was $532 million, or $1.47 per diluted share, down 2% from fourth quarter 2019 due to:

•$208 million, before tax, charge for asbestos and environmental (A&E) reserve development due to recording a deferred gain on retroactive reinsurance

•Excess mortality in group life of $152 million, before tax, primarily caused by direct and indirect impacts of COVID-19

Partially offset by:

•Lower current accident year (CAY) losses before CATs and lower operating expenses in P&C

•An increase in limited partnership (LP) income to $152 million, before tax, from $51 million in fourth quarter 2019

Fourth quarter core earnings of $636 million, or $1.76 per diluted share, rose 22% from fourth quarter 2019. The increase was primarily due to:

•Underlying P&C loss ratio improvement of 3.5 points to 58.3% in fourth quarter 2020 from 61.8% in fourth quarter 2019

•P&C expense ratio improvement of 3.2 points, to 30.5% in fourth quarter 2020 from 33.7% in fourth quarter 2019

•Lower P&C CAY CAT losses of $55 million, before tax, in fourth quarter 2020 compared with $115 million in fourth quarter 2019

•Increase in net investment income to $556 million, before tax, from $503 million in fourth quarter 2019

Partially offset by:

•$152 million, before tax, of excess mortality in group life, primarily caused by direct and indirect impacts of COVID-19

•Less favorable P&C prior accident year development (PYD) within core earnings with $31 million, before tax, in fourth quarter 2020, compared to $58 million favorable PYD in fourth quarter 2019. The $31 million of net favorable development in fourth quarter 2020 included a $116 million, before tax, reserve reduction for prior year CAT reserves and a decrease in reserves for workers' compensation and package business, partially offset by a $125 million, before tax, increase in reserves for sexual molestation and abuse claims

•Decrease of $22 million, before tax, in income from the retained investment in Talcott Resolution

Net investment income of $556 million, before tax, increased $53 million compared with the prior year period, primarily driven by an increase in LP income to $152 million, before tax, from $51 million in fourth quarter 2019, partially offset by lower reinvestment rates.

Full year 2020 net income available to common stockholders of $1.7 billion, or $4.76 per diluted share, decreased 17% and 16%, respectively, from full year 2019 due to:

•A change to net realized capital losses from capital gains in 2019

•A $312 million, before tax, deferred gain on retroactive reinsurance in 2020, primarily driven by adverse A&E reserve development and adverse PYD on Navigators reserves

•Excess mortality on group life claims of $239 million, before tax, primarily caused by direct and indirect impacts of COVID-19

•Lower net investment income of $1.85 billion, before tax, compared to $1.95 billion in 2019

•Restructuring costs of $104 million, before tax, in 2020

Partially offset by:

•Charges in the 2019 period, including a $90 million, before tax, loss on extinguishment of debt and a $91 million, before tax, loss on reinsurance related to ceded premium paid for the Navigators adverse development cover (ADC)

•Higher CAY P&C underwriting gain

•An increase in net favorable P&C PYD before deferred gain on retroactive reinsurance

Full year 2020 core earnings of $2.1 billion, or $5.78 per diluted share, increased 1% from full year 2019. The increase was primarily due to:

•An increase in net favorable P&C PYD in core earnings of $299 million, before tax, due to:

◦Higher CAT reserve releases of $487 million, before tax, which was largely driven by lower reserve estimates for the 2017 and 2019 California wildfires, including a $289 million, before tax, subrogation benefit from PG&E, and more favorable development in personal auto liability, financial lines and certain general liability reserves, partially offset by an increase in sexual molestation and abuse claims of $254 million, before tax

•Higher favorable prior incurral development in Group Benefits

•Improved underlying P&C underwriting results, primarily driven by:

◦Lower non-CAT property losses

◦Reduced Personal Lines auto frequency, net of premium refunds

◦Lower P&C insurance operating costs and expenses, mostly due to reduced incentive compensation, benefits from the Hartford Next initiative, and, to a lesser extent, lower travel and employee benefits costs

◦Partially offset by $278 million, before tax, of COVID-19 claims

Partially offset by:

•Excess mortality in group life of $239 million, before tax, primarily caused by direct and indirect impacts of COVID-19

•Lower net investment income of $1.85 billion, before tax, versus $1.95 billion, largely due to lower reinvestment rates and a lower yield on variable rate securities due to the decline in interest rates

•Higher CAY CAT losses of $606 million, before tax, compared with $463 million, before tax, in 2019 primarily due to civil unrest claims in 2020

Dec. 31, 2020 book value per diluted share of $50.39 increased 15% from $43.85 at Dec. 31, 2019, principally due to an increase in net unrealized gains on investments within AOCI and net income in excess of common stockholder dividends.

Book value per diluted share (excluding AOCI) of $47.16 as of Dec. 31, 2020, increased 8% from $43.71 at Dec. 31, 2019, primarily due to net income in excess of common stockholder dividends.

The net income available to common stockholders' ROE (net income ROE) was 10.0% at Dec. 31, 2020, decreasing from 14.4% for the twelve months ended Dec. 31, 2019 due to a decrease in twelve month trailing net income available to common stockholders and an increase in average stockholders' equity. The core earnings ROE at Dec. 31, 2020 was 12.7%, down from the 13.6% recognized in the same period of 2019 due to an increase in average stockholders' equity, excluding AOCI.

2021 KEY BUSINESS METRICS OUTLOOK

The Hartford also announced its outlook for several 2021 key business metrics. The company does not provide an outlook for consolidated net income or core earnings. The key business metrics shown below are management estimates based on business, competitive, capital market, catastrophe and other assumptions.


Key Business Metrics	2020 Actual	2021 Outlook Range	2021 Outlook Range ex. Pandemic Losses
Commercial Lines combined ratio [1][2]	100.4	93.5 - 95.5	92.0 - 94.0
Commercial Lines underlying combined ratio	95.5	90.0 - 92.0	88.5 - 90.5
Personal Lines combined ratio [1][2]	75.5	94.0 - 96.0	N/A
Personal Lines underlying combined ratio	83.1	87.0 - 89.0	N/A
Group Benefits net income margin [3] [4]	6.4%	3.5% - 4.5%	5.9% - 6.9%
Group Benefits core earnings margin [4]	6.4%	3.7% - 4.7%	6.0% - 7.0%

[1] 2021 combined ratio metrics include an estimated consolidated P&C current accident year catastrophe loss ratio of 4.1 points, comprised of 3.1 points in Commercial Lines and 7.2 points in Personal Lines; actual 2021 catastrophes are likely to be different and will fluctuate quarterly due to seasonal variations

[2] Commercial Lines combined ratio outlook includes an estimated 0.4 points for accretion of discount on workers' compensation reserves as PYD. Personal Lines does not include any estimated PYD

[3] Group Benefits 2021 net income margin outlook includes integration costs of $9 million, before tax, compared with $18 million, before tax, in 2020

[4] Group Benefits 2021 net income margin and core earnings margin outlooks include pandemic losses of $160 million, before tax, associated with excess mortality and $17 million, before tax, of short-term disability claims

Actual 2021 results are subject to unusual or unpredictable items such as weather or catastrophe losses, impacts from the COVID-19 pandemic, change in loss frequency and severity, regulatory changes or assessments, prior year development, capital markets or investment results and other factors that are not within management's control. The company has frequently experienced unusual or unpredictable changes in revenues, expenses or other items that were not anticipated in prior outlooks.

BUSINESS RESULTS:

Commercial Lines


	Three Months Ended			Twelve Months Ended
($ in millions, unless otherwise noted)	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change
Net income	$478	$302	58%	$856	$1,192	(28)%
Core earnings	$444	$292	52%	$998	$1,173	(15)%
Written premiums	$2,197	$2,190	—%	$8,969	$8,452	6%
Underwriting gain (loss)*	$183	$42	NM	$(37)	$189	NM
Underlying underwriting gain*	$208	$94	121%	$404	$497	(19)%
Losses and loss adjustment expense ratio
Current accident year before catastrophes	58.4	59.8	(1.4)	61.6	59.3	2.3
Current accident year catastrophes	1.9	3.9	(2.0)	4.5	3.9	0.6
Prior accident year development (PYD)	(0.8)	(1.6)	0.8	0.5	(0.5)	1.0
Expenses	32.0	35.8	(3.8)	33.5	34.7	(1.2)
Policyholder dividends	0.3	0.3	—	0.3	0.4	(0.1)

Combined ratio	91.8	98.2	(6.4)	100.4	97.7	2.7
Impact of catastrophes and PYD on combined ratio	(1.1)	(2.3)	1.2	(5.0)	(3.4)	(1.6)
Current accident year change in loss reserves upon acquisition of a business	-	-	—	0.0	(0.3)	0.3
Underlying combined ratio*	90.7	95.9	(5.2)	95.5	94.0	1.5

Fourth quarter 2020 net income of $478 million increased from $302 million in fourth quarter 2019 principally due to an increase in underwriting gain and higher net investment income. The higher underwriting gain was driven by lower CAY losses before considering COVID-19 losses and lower underwriting expenses, partially offset by COVID-19 incurred losses and less favorable PYD as a $125 million, before tax, increase in reserves for sexual molestation and abuse claims was partially offset by a $77 million, before tax, reduction in prior accident year catastrophe reserves.

COVID-19 incurred losses of $28 million, before tax, in the quarter included $14 million in workers' compensation, net of favorable frequency on other workers' compensation claims, and $14 million in financial and other lines.

Fourth quarter 2020 written premiums of $2.2 billion were flat with fourth quarter 2019, reflecting higher new business premium in Small Commercial and higher rate increases in Middle & Large Commercial and Global Specialty, offset by lower retention, and lower audit and endorsement premium in workers' compensation due to a declining exposure base.

•Small Commercial underlying combined ratio of 87.0 improved by 4.7 points from fourth quarter 2019 driven primarily by lower expenses and lower non-CAT property losses, partially offset by workers' compensation pricing-related margin compression

•Middle & Large Commercial underlying combined ratio of 93.0 improved by 4.4 points from fourth quarter 2019 primarily due to lower expenses and margin improvement in excess liability, partially offset by incurred COVID-19 losses

•Global Specialty underlying combined ratio of 93.3 compared to 100.8 in fourth quarter 2019 due to lower expenses and margin improvement in U.S. wholesale, international, and Global Re books of business, partially offset by incurred COVID-19 losses in financial and other lines

Combined ratio was 91.8 in fourth quarter 2020, 6.4 points lower than 98.2 in fourth quarter 2019, primarily due to a lower underlying combined ratio and lower CAY CAT losses, partially offset by less favorable PYD. Underlying combined ratio was 90.7, down 5.2 points from fourth quarter 2019, due to lower underwriting expenses and lower loss ratios, primarily in non-CAT property, U.S. wholesale, international and Global Re, partially offset by COVID-19 incurred losses of $28 million, before tax.

Personal Lines


	Three Months Ended			Twelve Months Ended
($ in millions, unless otherwise noted)	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change
Net income	$170	$66	158%	$718	$318	126%
Core earnings	$164	$61	169%	$722	$285	153%
Written premiums	$673	$714	(6)%	$2,936	$3,131	(6)%
Underwriting gain	$154	$28	NM	$737	$160	NM
Underlying underwriting gain	$125	$37	NM	$508	$258	97%
Losses and loss adjustment expense ratio
Current accident year before catastrophes	57.8	67.8	(10.0)	56.3	65.3	(9.0)
Current accident year catastrophes	1.7	3.3	(1.6)	6.9	4.4	2.5
Prior accident year development (PYD)	(5.5)	(2.1)	(3.4)	(14.6)	(1.3)	(13.3)
Expenses	25.8	27.5	(1.7)	26.8	26.7	0.1
Combined ratio	79.8	96.5	(16.7)	75.5	95.0	(19.5)
Impact of catastrophes and PYD on combined ratio	3.8	(1.2)	5.0	7.7	(3.1)	10.8
Underlying combined ratio	83.6	95.3	(11.7)	83.1	91.9	(8.8)

Net income of $170 million in fourth quarter 2020 was up $104 million from fourth quarter 2019, while core earnings of $164 million rose by $103 million. The improvement was driven by favorable auto frequency, higher net favorable PYD, lower CAY CAT losses, lower non-CAT property losses in homeowners and lower underwriting expenses.

Written premiums in fourth quarter 2020 were $673 million compared to $714 million in fourth quarter 2019 primarily due to a reduction in auto as non-renewed premium exceeded new business. Moderating claim frequency has led to lower renewal written price increases in auto while renewal written price increases in home increased to 8.8% in fourth quarter 2020. The auto underlying combined ratio of 89.6 improved 12.9 points from fourth quarter 2019, primarily due to lower auto frequency resulting from fewer miles driven as well as lower underwriting expenses.

The fourth quarter 2020 homeowners underlying combined ratio of 69.9 improved 9.2 points from fourth quarter 2019, primarily due to lower non-CAT property losses and lower underwriting expenses.

Combined ratio of 79.8 in fourth quarter 2020 was 16.7 points lower than fourth quarter 2019, primarily due to lower CAY loss costs and higher net favorable PYD. Underlying combined ratio of 83.6 was 11.7 points better than fourth quarter 2019, primarily due to lower auto claim frequency from fewer miles driven, lower non-CAT property losses in homeowners, and lower underwriting expenses.

Group Benefits


	Three Months Ended			Twelve Months Ended
($ in millions, unless otherwise noted)	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change
Net income	$59	$159	(63)%	$383	$536	(29)%
Core earnings	$49	$161	(70)%	$382	$539	(29)%
Fully insured ongoing premiums (ex. buyout premiums)	$1,317	$1,344	(2)%	$5,305	$5,416	(2)%
Loss ratio	80.2%	68.8%	11.4	74.5%	72.3%	2.2
Expense ratio	24.6%	25.8%	(1.2)	25.2%	24.5%	0.7
Net income margin	3.9%	10.5%	(6.6)	6.4%	8.8%	(2.4)
Core earnings margin	3.3%	10.6%	(7.3)	6.4%	8.9%	(2.5)

Net income and core earnings were $59 million and $49 million, respectively, decreasing 63% and 70%, respectively, from fourth quarter 2019, largely driven by $152 million, before tax, of excess mortality in group life, primarily caused by direct and indirect impacts of COVID-19, partially offset by lower insurance operating costs and other expenses.

Fully insured ongoing premiums were down 2%, compared to fourth quarter 2019, primarily due to lower insured exposure on in-force policies.

Loss ratio of 80.2% increased 11.4 points from fourth quarter 2019 with increases in both group life and group disability:

•Total group life loss ratio increased 23.9 points, primarily due to excess mortality, primarily caused by direct and indirect impacts of COVID-19

•Total disability loss ratio of 65.1% increased 3.1 points compared with fourth quarter 2019, with fourth quarter 2020 including $5 million, before tax, or 0.7 points, of short-term disability COVID-19 related losses and less favorable prior period development compared to fourth quarter 2019

Expense ratio of 24.6% improved 1.2 points from fourth quarter 2019, primarily driven by lower incentive compensation and benefits expenses.

Hartford Funds


	Three Months Ended			Twelve Months Ended
($ in millions, unless otherwise noted)	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change
Net income	$51	$41	24%	$170	$149	14%
Core earnings	$46	$40	15%	$163	$145	12%
Daily average Hartford Funds AUM	$130,485	$121,709	7%	$120,908	$117,914	3%
Mutual Funds and exchange-traded products (ETP) net flows	$281	$218	29%	$(3,084)	$187	NM
Total Hartford Funds assets under management (AUM)	$139,436	$126,958	10%	$139,436	$126,958	10%

Net income of $51 million increased 24% compared with fourth quarter 2019, partly due to an increase in net realized capital gains due to mark-to-market gains on company assets invested in some of the funds. The remainder of the increase in net income and the $6 million increase in core earnings, to $46 million, was primarily due to an increase in fee income and lower administrative expenses, including a reduction in state income taxes and travel expenses. The increase in fee income, which was largely attributable to higher daily average Hartford Funds AUM, was partially offset by a continued shift to lower fee generating funds.

Daily average AUM of $130 billion in fourth quarter 2020 rose 7% from fourth quarter 2019 driven by increases in market values.

Mutual fund and ETP net inflows totaled $281 million in fourth quarter 2020, compared with net inflows of $218 million in fourth quarter 2019.

Corporate


	Three Months Ended			Twelve Months Ended
($ in millions, unless otherwise noted)	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change
Net loss	$(41)	$(29)	(41)%	$(222)	$(171)	(30)%
Core loss	$(51)	$(39)	(31)%	$(178)	$(126)	(41)%
Other revenue (loss)	$(1)	$28	(104)%	$53	$96	(45)%
Net investment income, before tax	$6	$15	(60)%	$22	$66	(67)%


Interest expense and preferred dividends, before tax	$62	$70	(11)%	$257	$280	(8)%

Net loss of $41 million in fourth quarter 2020 compared with a net loss of $29 million in fourth quarter 2019, with the decrease due to lower income from the company's retained equity interest in Talcott Resolution, planned restructuring costs of $17 million, before tax, related to Hartford Next and lower net investment income, partially offset by an increase in net realized capital gains and lower interest expense. Fourth quarter 2020 core loss of $51 million increased $12 million compared with fourth quarter 2019 mostly due to the decrease in income from the

company's retained equity interest in Talcott Resolution recognized within other revenues, and a decrease in net investment income, partially offset by a decrease in interest expense.

INVESTMENT INCOME AND PORTFOLIO DATA:


	Three Months Ended			Twelve Months Ended
($ in millions, unless otherwise noted)	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change

Net investment income, before tax	$556	$503	11%	$1,846	$1,951	(5)%
Annualized investment yield, before tax	4.3%	4.0%	0.3	3.6%	4.1%	(0.5)
Annualized investment yield, before tax, excluding LPs*	3.2%	3.8%	(0.6)	3.3%	3.7%	(0.4)
Annualized LP yield, before tax	32.3%	11.9%	20.4	12.3%	14.4%	(2.1)
Annualized investment yield, after tax	3.5%	3.3%	0.2	3.0%	3.4%	(0.4)

Fourth quarter 2020 consolidated net investment income of $556 million increased $53 million from fourth quarter 2019 as higher income from LPs and other alternative investments was partially offset by lower income from fixed maturities. Income from fixed maturities declined as a result of reinvesting at lower rates and lower yields on variable rate securities, partially offset by higher asset levels.

Income from LPs was $152 million, before tax, in fourth quarter 2020, increasing from $51 million, before tax, in fourth quarter 2019, mostly driven by higher private equity valuations and distributions and the sale of two underlying real estate properties. Income from LPs, including from private equity and other funds, is generally reported on a three-month lag.

Total invested assets of $57 billion rose 7% from Dec. 31, 2019, due to increased book value and an increase in valuations as a result of a decline in interest rates.

CONFERENCE CALL

The Hartford will discuss its fourth quarter and full year 2020 financial results on a webcast at 9 a.m. EST on Friday, Feb. 5, 2021. The call can be accessed via a live listen-only webcast or as a replay through the Investor Relations section of The Hartford's website at https://ir.thehartford.com. The replay will be accessible approximately one hour after the conclusion of the call and be available along with a transcript of the event for at least one year.

More detailed financial information can be found in The Hartford's Investor Financial Supplement for Dec. 31, 2020, and the fourth quarter 2020 Financial Results Presentation, both of which are available at https://ir.thehartford.com.

About The Hartford

The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at https://www.thehartford.com. Follow us on Twitter at https://twitter.com/thehartford_pr.

The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. For additional details, please read https://www.thehartford.com/legal-notice.

HIG-F

From time to time, The Hartford may use its website and/or social media outlets, such as Twitter and Facebook, to disseminate material company information. Financial and other important information regarding The Hartford is routinely accessible through and posted on our website at https://ir.thehartford.com, Twitter account at www.twitter.com/TheHartford_pr and Facebook at https://facebook.com/thehartford. In addition, you may automatically receive email alerts and other information about The Hartford when you enroll your email address by visiting the “Email Alerts” section at https://ir.thehartford.com.

Media Contacts: Investor Contact:

Michelle Loxton Susan Spivak Bernstein

860-547-7413 860-547-6233

[email protected] [email protected]

Matthew Sturdevant

860-547-8664

[email protected]


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CONSOLIDATING INCOME STATEMENTS
Three Months Ended December 31, 2020
($ in millions)
	Commercial Lines		Personal Lines		P&C Other Ops		Group Benefits		Hartford Funds		Corporate			Consolidated
Earned premiums	$	2,237	$	761	$	—	$	1,318	$	—	$	—		$	4,316
Fee income	9		8		—		43		265		11			336
Net investment income	363		47		15		124		1		6			556
Other revenue (loss)	1		18		—		—		—		(1)			18
Net realized capital gains	45		7		2		18		6		24			102
Total revenues	2,655		841		17		1,503		272		40			5,328
Benefits, losses, and loss adjustment expenses	1,332		411		243		1,092		—		2			3,080
Amortization of DAC	346		59		—		11		3		—			419
Insurance operating costs and other expenses	388		158		2		317		204		17			1,086

Restructuring and other costs	—		—		—		—		—		17			17
Interest expense	—		—		—		—		—		57			57
Amortization of other intangible assets	6		1		—		10		—		—			17
Total benefits, losses and expenses	2,072		629		245		1,430		207		93			4,676
Income (loss) before income taxes	583		212		(228)		73		65		(53)			652
Income tax expense (benefit)	105		42		(48)		14		14		(12)			115

Net income (loss)	478		170		(180)		59		51		(41)			537
Preferred stock dividends	—		—		—		—		—		5			5
Net income (loss) available to common stockholders	478		170		(180)		59		51		(46)			532
Adjustments to reconcile net income (loss) available to common stockholders to core earnings (losses)
Net realized capital gains, excluded from core earnings, before tax	(46)		(6)		(2)		(17)		(6)		(24)			(101)

Restructuring and other costs	—		—		—		—		—		17			17
Change in deferred gain on retroactive reinsurance, before tax	5		—		210		—		—		—		—	215
Integration and transaction costs associated with an acquired business, before tax	8		—		—		3		—		—			11
Income tax expense (benefit)	(1)		—		(44)		4		1		2			(38)
Core earnings (losses)	$	444	$	164	$	(16)	$	49	$	46	$	(51)		$	636


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CONSOLIDATING INCOME STATEMENTS
Three Months Ended December 31, 2019
($ in millions)
	Commercial Lines		Personal Lines		P&C Other Ops		Group Benefits		Hartford Funds		Corporate		Consolidated
Earned premiums	$	2,276	$	795	$	2	$	1,345	$	—	$	5	$	4,423
Fee income	9		9		—		45		256		12		331
Net investment income	298		45		20		123		2		15		503
Other revenue	—		18		—		—		—		23		41
Net realized capital gains	42		7		3		8		2		1		63
Total revenues	2,625		874		25		1,521		260		56		5,361
Benefits, losses, and loss adjustment expenses	1,413		548		12		957		—		9		2,939
Amortization of DAC	356		65		—		13		3		1		438
Insurance operating costs and other expenses	479		177		3		343		206		16		1,224


Interest expense	—		—		—		—		—		65		65
Amortization of other intangible assets	7		2		—		10		—		—		19
Total benefits, losses and expenses	2,255		792		15		1,323		209		91		4,685
Income (loss) before income taxes	370		82		10		198		51		(35)		676
Income tax expense (benefit)	68		16		1		39		10		(6)		128
Income (loss) from continuing operations, net of tax	302		66		9		159		41		(29)		548

Net income (loss)	302		66		9		159		41		(29)		548
Preferred stock dividends	—		—		—		—		—		5		5
Net income (loss) available to common stockholders	302		66		9		159		41		(34)		543
Adjustments to reconcile net income (loss) available to common stockholders to core earnings (losses)
Net realized capital gains, excluded from core earnings, before tax	(42)		(7)		(3)		(7)		(1)		(2)		(62)


Change in deferred gain on retroactive reinsurance, before tax	16		—		—		—		—		—		16
Integration and transaction costs, before tax	12		—		—		8		—		1		21

Income tax expense (benefit)	4		2		1		1		—		(4)		4

Core earnings (losses)	$	292	$	61	$	7	$	161	$	40	$	(39)	$	522


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CONSOLIDATING INCOME STATEMENTS
Year Ended December 31, 2020
($ in millions)
	Commercial Lines		Personal Lines		P&C Other Ops		Group Benefits		Hartford Funds		Corporate		Consolidated
Earned premiums	$	8,910	$	3,008	$	—	$	5,361	$	—	$	9	$	17,288
Fee income	30		34		—		175		989		49		1,277
Net investment income	1,160		157		55		448		4		22		1,846
Other revenue	1		81		—		—		—		44		126
Net realized capital gains (losses)	(60)		(5)		(1)		22		8		22		(14)
Total revenues	10,041		3,275		54		6,006		1,001		146		20,523
Benefits, losses, and loss adjustment expenses	5,929		1,466		258		4,137		—		15		11,805
Amortization of DAC	1,397		244		—		50		14		1		1,706
Insurance operating costs and other expenses	1,655		659		10		1,308		773		75		4,480


Restructuring and other costs	—		—		—		—		—		104		104
Interest expense	—		—		—		—		—		236		236
Amortization of other intangible assets	28		4		—		40		—		—		72
Total benefits and expenses	9,009		2,373		268		5,535		787		431		18,403
Income (loss) before income taxes	1,032		902		(214)		471		214		(285)		2,120
Income tax expense (benefit)	176		184		(46)		88		44		(63)		383


Net income (loss)	856		718		(168)		383		170		(222)		1,737
Preferred stock dividends	—		—		—		—		—		21		21
Net Income available to common stockholders	856		718		(168)		383		170		(243)		1,716
Adjustments to reconcile net income (loss) available to common stockholders to core earnings (losses)
Net realized capital losses (gains), excluded from core earnings, before tax	61		6		1		(20)		(8)		(22)		18


Restructuring costs, before tax	—		—		—		—		—		104		104
Integration and transaction costs, before tax	33		—		—		18		—		—		51

Change in deferred gain on retroactive reinsurance, before tax	102		—		210		—		—		—		312
Income tax expense (benefit)	(54)		(2)		(44)		1		1		(17)		(115)

Core earnings (losses)	$	998	$	722	$	(1)	$	382	$	163	$	(178)	$	2,086


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
CONSOLIDATING INCOME STATEMENTS
Year Ended December 31, 2019
($ in millions)
	Commercial Lines	Personal Lines	P&C Other Ops	Group Benefits	Hartford Funds	Corporate	Consolidated
Earned premiums	8,290	3,198	2	5,423	—	10	16,923
Fee income	35	37	—	180	999	50	1,301
Net investment income	1,129	179	84	486	7	66	1,951
Other revenue	1	83	—	—	—	86	170
Net realized capital gains (losses)	271	43	20	34	5	22	395
Total revenues	9,726	3,540	106	6,123	1,011	234	20,740
Benefits, losses, and loss adjustment expenses	5,192	2,185	21	4,055	—	19	11,472
Amortization of DAC	1,296	259	—	54	12	1	1,622
Insurance operating costs and other expenses	1,667	696	12	1,311	813	82	4,580
Loss on extinguishment of debt	—	—	—	—	—	90	90
Loss on reinsurance transaction	91	—	—	—	—	—	91
Interest expense	—	—	—	—	—	259	259
Amortization of other intangible assets	18	6	—	41	—	1	66
Total benefits and expenses	8,264	3,146	33	5,461	825	451	18,180
Income (loss) before income taxes	1,462	394	73	662	186	(217)	2,560
Income tax expense (benefit)	270	76	12	126	37	(46)	475
Income (loss) from continuing operations, net of tax	1,192	318	61	536	149	(171)	2,085

Net income (loss)	1,192	318	61	536	149	(171)	2,085
Preferred stock dividends	—	—	—	—	—	21	21
Net income (loss) available to common stockholders	1,192	318	61	536	149	(192)	2,064
Adjustments to reconcile net income (loss) available to common stockholders to core earnings (losses)
Net realized capital losses (gains), excluded from core earnings, before tax	(268)	(42)	(19)	(33)	(4)	(23)	(389)
Loss on extinguishment of debt, before tax	—	—	—	—	—	90	90
Change in loss reserves upon acquisition of a business, before tax	97	—	—	—	—	—	97
Integration and transaction costs, before tax	38	—	—	36	—	17	91
Loss on reinsurance transaction, before tax	91	—	—	—	—	—	91
Change in deferred gain on retroactive reinsurance, before tax	16	—	—	—	—	—	16
Income tax expense (benefit)	7	9	4	—	—	(18)	2

Core earnings (losses)	1,173	285	46	539	145	(126)	2,062

DISCUSSION OF NON-GAAP FINANCIAL MEASURES

The Hartford uses non-GAAP financial measures in this press release to assist investors in analyzing the company's operating performance for the periods presented herein. Because The Hartford's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing The Hartford's non-GAAP financial measures to those of other companies. Definitions and calculations of other financial measures used in this press release can be found below and in The Hartford's Investor Financial Supplement for fourth quarter 2020, which is available on The Hartford's website, https://ir.thehartford.com.

Annualized investment yield, excluding limited partnerships and other alternative investments - This non-GAAP measure is calculated as (a) the annualized net investment income, on a Consolidated, P&C or Group Benefits level, excluding limited partnerships and other alternative investments, divided by (b) the monthly average invested assets at amortized cost, excluding repurchase agreement and securities lending collateral, derivatives book value, and limited partnerships and other alternative investments. The Company believes that annualized investment yield, excluding limited partnerships and other alternative investments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative investments. Annualized investment yield is the most directly comparable GAAP measure.


	Three Months Ended
	Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019
	Consolidated				P&C				Group Benefits
Annualized investment yield, before tax	4.3	%	4.0	%	4.4	%	4.0	%	4.3	%	4.3	%
Impact on annualized investment yield of limited partnerships and other alternative investments, before tax	(1.1)	%	(0.2)	%	(1.2)	%	(0.3)	%	(0.8)	%	(0.4)	%
Annualized investment yield excluding limited partnerships and other alternative investments, before tax	3.2	%	3.8	%	3.2	%	3.7	%	3.5	%	3.9	%


	Twelve Months Ended
	Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019
	Consolidated				P&C				Group Benefits
Annualized investment yield, before tax	3.6	%	4.1	%	3.7	%	4.1	%	3.9	%	4.2	%
Impact on annualized investment yield of limited partnerships and other alternative investments, before tax	(0.3)	%	(0.4)	%	(0.4)	%	(0.4)	%	(0.2)	%	(0.3)	%
Annualized investment yield excluding limited partnerships and other alternative investments, before tax	3.3	%	3.7	%	3.3	%	3.7	%	3.7	%	3.9	%

Book value per diluted share (excluding AOCI) - This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Book value per diluted share is the most directly comparable U.S. GAAP measure.


	As of
	Dec 31 2020	Dec 31 2019	Change
Book value per diluted share	$50.39	$43.85	15%
Per diluted share impact of AOCI	$(3.23)	$(0.14)	NM
Book value per diluted share (excluding AOCI)	$47.16	$43.71	8%

Core earnings - The Hartford uses the non-GAAP measure core earnings as an important measure of the Company’s operating performance. The Hartford believes that core earnings provides investors with a valuable measure of the performance of the Company’s ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. Therefore, the following items are excluded from core earnings:

•Certain realized capital gains and losses - Some realized capital gains and losses are primarily driven by investment decisions and external economic developments, the nature and timing of which are unrelated to the insurance and underwriting aspects of our business. Accordingly, core earnings excludes the effect of all realized gains and losses that tend to be highly variable from period to period based on capital market conditions. The Hartford believes, however, that some realized capital gains and losses are integrally related to our insurance operations, so core earnings includes net realized gains and losses such as net periodic settlements on credit derivatives. These net realized gains and losses are directly related to an offsetting item included in the income statement such as net investment income.

•Restructuring and other costs - Costs incurred as part of a restructuring plan are not a recurring operating expense of the business.

•Loss on extinguishment of debt - Largely consisting of make-whole payments or tender premiums upon paying debt off before maturity, these losses are not a recurring operating expense of the business.

•Gains and losses on reinsurance transactions - Gains or losses on reinsurance, such as those entered into upon sale of a business or to reinsure loss reserves, are not a recurring operating expense of the business.

•Integration and transaction costs in connection with an acquired business - As transaction costs are incurred upon acquisition of a business and integration costs are completed within a short period after an acquisition, they do not represent ongoing costs of the business.

•Change in loss reserves upon acquisition of a business - These changes in loss reserves are excluded from core earnings because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition.

•Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and including the full benefit from retroactive reinsurance in core earnings provides greater insight into the economics of the business.

•Change in valuation allowance on deferred taxes related to non-core components of pre-tax income - These changes in valuation allowances are excluded from core earnings because they relate to non-core components of pre-tax income, such as tax attributes like capital loss carryforwards.

•Results of discontinued operations - These results are excluded from core earnings for businesses sold or held for sale because such results could obscure the ability to compare period over period results for our ongoing businesses.

In addition to the above components of net income available to common stockholders that are excluded from core earnings, preferred stock dividends declared, which are excluded from net income available to common stockholders, are included in the determination of core earnings. Preferred stock dividends are a cost of financing more akin to interest expense on debt and are expected to be a recurring expense as long as the preferred stock is outstanding.

Net income (loss) and net income (loss) available to common stockholders are the most directly comparable U.S. GAAP measures to core earnings. Core earnings should not be considered as a substitute for net income (loss) or net income (loss) available to common stockholders and does not reflect the overall profitability of the Company’s business. Therefore, The Hartford believes that it is useful for investors to evaluate net income (loss), net income (loss) available to common stockholders, and core earnings when reviewing the Company’s performance.

A reconciliation of net income (loss) to core earnings for the quarterly periods and twelve-months ended Dec. 31, 2020 and 2019, is included in this press release. A reconciliation of net income (loss) to core earnings for individual reporting segments can be found in this press release under the heading "The Hartford Financial Services Group, Inc. Consolidating Income Statements" and in The Hartford's Investor Financial Supplement for the quarter ended Dec. 31, 2020.

Core earnings margin - The Hartford uses the non-GAAP measure core earnings margin to evaluate, and believes it is an important measure of, the Group Benefits segment's operating performance. Core earnings margin is calculated by dividing core earnings by revenues, excluding buyouts and realized gains (losses). Net income margin, calculated by dividing net income by revenues, is the most directly comparable U.S. GAAP measure. The Company believes that core earnings margin provides investors with a valuable measure of the performance of Group Benefits because it reveals trends in the business that may be obscured by the effect of buyouts and realized gains (losses) as well as other items excluded in the calculation of core earnings. Core earnings margin should not be considered as a substitute for net income margin and does not reflect the overall profitability of Group Benefits. Therefore, the Company believes it is important for investors to evaluate both core earnings margin and net income margin when reviewing performance. A reconciliation of net income margin to core earnings margin for the quarterly periods and twelve-months ended Dec. 31, 2020 and 2019, is set forth below.


	Three Months Ended			Twelve Months Ended
Margin	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change
Net income margin	3.9%	10.5%	(6.6)	6.4%	8.8%	(2.4)
Adjustments to reconcile net income margin to core earnings margin
Net realized capital losses (gains) excluded from core earnings, before tax	(1.1)%	(0.5)%	(0.6)	(0.4)%	(0.5)%	0.1
Integration and transaction costs associated with acquired business, before tax	0.2%	0.5%	(0.3)	0.3%	0.6%	(0.3)
Income tax expense	0.3%	0.1%	0.2	—%	—%	—
Impact of excluding buyouts from denominator of core earnings margin	—%	—%	—	0.1%	—%	0.1
Core earnings margin	3.3%	10.6%	(7.3)	6.4%	8.9%	(2.5)

Core earnings per diluted share - This non-GAAP per share measure is calculated using the non-GAAP financial measure core earnings rather than the GAAP measure net income. The Company believes that core earnings per diluted share provides investors with a valuable measure of the Company's operating performance for the same reasons applicable to its underlying measure, core earnings. Net income (loss) available to common stockholders per diluted common share is the most directly comparable GAAP measures. Core earnings per diluted share should not be considered as a substitute for net income (loss) available to common stockholders per diluted common share and does not reflect the overall profitability of the Company's business. Therefore, the Company believes that it is useful for investors to evaluate net income (loss) available to common stockholders per diluted common share and core earnings per diluted share when reviewing the Company's performance. A reconciliation of net income (loss) available to common stockholders per diluted common share to core earnings per diluted share for the quarterly periods and twelve-months ended Dec. 31, 2020 and 2019 is provided in the table below.


	Three Months Ended			Twelve Months Ended
	Dec 31 2020	Dec 31 2019	Change	Dec 31 2020	Dec 31 2019	Change
PER SHARE DATA
Diluted earnings per common share:
Net income available to common stockholders per share1	$1.47	$1.49	(1)%	$4.76	$5.66	(16)%


Adjustment made to reconcile net income available to common stockholders per share to core earnings per share
Net realized capital losses (gains), excluded from core earnings, before tax	(0.28)	(0.17)	(65)%	0.05	(1.07)	NM


Loss on reinsurance transactions, before tax	—	—	—%	—	0.25	(100)%

Restructuring and other costs, before tax	0.05	—	100%	0.29	—	NM
Loss on extinguishment of debt, before tax	—	—	—%	—	0.25	(100)%
Integration and transaction costs associated with an acquired business, before tax	0.03	0.06	(50)%	0.14	0.25	(44)%
Change in deferred gain on retroactive reinsurance, before tax	0.59	0.04	NM	0.87	0.04	NM
Change in loss reserves upon acquisition of a business, before tax	—	—	—%	—	0.27	(100)%
Income tax expense (benefit) on items excluded from core earnings	(0.10)	0.01	NM	(0.33)	—	NM
Core earnings per diluted share	$1.76	$1.43	23%	$5.78	$5.65	2%

[1] Net income (loss) available to common stockholders includes dilutive potential common shares

Core Earnings Return on Equity - The Company provides different measures of the return on stockholders' equity (ROE). Core earnings ROE is calculated based on non-GAAP financial measures. Core earnings ROE is calculated by dividing (a) the non-GAAP measure core earnings for the prior four fiscal quarters by (b) the non-GAAP measure average common stockholders' equity, excluding AOCI. Net income ROE is the most directly comparable U.S. GAAP measure. The Company excludes AOCI in the calculation of core earnings ROE to provide investors with a measure of how effectively the Company is investing the portion of the Company's net worth that is primarily attributable to the Company's business operations. The Company provides to investors return on equity measures based on its non-GAAP core earnings financial measure for the reasons set forth in the core earnings definition.

A reconciliation of consolidated net income (loss) ROE to Consolidated Core earnings ROE is set forth below.


	Last Twelve Months Ended
	Dec 31 2020	Dec 31 2019
Net income (loss) available to common stockholders ROE	10.0%	14.4%
Adjustments to reconcile net income (loss) available to common stockholders ROE to core earnings ROE

Net realized capital losses (gains) excluded from core earnings, before tax	0.1	(2.7)
Restructuring and other costs, before tax	0.6	—

Loss on extinguishment of debt, before tax	—	0.6
Loss on reinsurance transactions, before tax	—	0.6

Integration and transaction costs associated with an acquired business, before tax	0.3	0.6
Changes in loss reserves upon acquisition of a business, before tax	—	0.7
Change in deferred gain on retroactive reinsurance, before tax	1.8	0.1
Income tax expense (benefit) on items not included in core earnings	(0.7)	—

Impact of AOCI, excluded from core earnings ROE	0.6	(0.7)
Core earnings ROE	12.7%	13.6%

Net investment income, excluding limited partnerships and other alternative investments -This non-GAAP measure is the amount of net investment income, on a Consolidated, P&C or Group Benefits level earned from invested assets, excluding the net investment income related to limited partnerships and other alternative investments. The Company believes that net investment income, excluding limited partnerships and other alternative instruments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative instruments. Net investment income is the most directly comparable GAAP measure.


	Three Months Ended
	Dec 31 2020	Dec 31 2019	Dec 31 2020	Dec 31 2019	Dec 31 2020	Dec 31 2019
	Consolidated		P&C		Group Benefits
Total net investment income	$556	$503	$425	$363	$124	$123
Loss (income) from limited partnerships and other alternative assets	(152)	(51)	(128)	(38)	(24)	(13)
Net investment income excluding limited partnerships and other alternative investments	$404	$452	$297	$325	$100	$110


	Twelve Months Ended
	Dec 31 2020	Dec 31 2019	Dec 31 2020	Dec 31 2019	Dec 31 2020	Dec 31 2019
	Consolidated		P&C		Group Benefits
Total net investment income	$1,846	$1,951	$1,372	$1,392	$448	$486
Loss (income) from limited partnerships and other alternative assets	(222)	(232)	(186)	(186)	(36)	(46)
Net investment income excluding limited partnerships and other alternative investments	$1,624	$1,719	$1,186	$1,206	$412	$440

Underlying combined ratio- This non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, prior accident year development and current accident year change in loss reserves upon acquisition of a business. Combined ratio is the most directly comparable GAAP measure. The underlying combined ratio represents the combined ratio for the current accident year, excluding the impact of current accident year catastrophes and current accident year change in loss reserves upon acquisition of a business. The Company believes this ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. The changes to loss reserves upon acquisition of a business are excluded from underlying combined ratio because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. A reconciliation of the combined ratio to the underlying combined ratio for individual reporting segments can be found in this press release under the heading "Business Results" for Commercial Lines" and "Personal Lines"

Underwriting gain (loss) - The Hartford's management evaluates profitability of the Commercial and Personal Lines segments primarily on the basis of underwriting gain or loss. Underwriting gain (loss) is a before tax non-GAAP measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. Net income (loss) is the most directly comparable GAAP measure. Underwriting gain (loss) is influenced significantly by earned premium growth and the adequacy of The Hartford's pricing. Underwriting profitability over time is also greatly influenced by The Hartford's underwriting discipline, as management strives to manage exposure to loss through favorable risk selection and diversification, effective management of claims, use of reinsurance and its ability to manage its expenses. The Hartford believes that the measure underwriting gain (loss) provides investors with a valuable measure of profitability, before tax, derived from underwriting activities, which are managed separately from the Company's investing activities. A reconciliation of net income to underwriting results for the quarterly periods and twelve-months ended Dec. 31, 2020 and 2019, is set forth below.

Underlying underwriting gain (loss) - This non-GAAP measure of underwriting profitability represents underwriting gain (loss) before current accident year catastrophes, PYD and current accident year change in loss reserves upon acquisition of a business. The most directly comparable GAAP measure is net income (loss). The Company believes underlying underwriting gain (loss) is important to understand the Company’s periodic earnings because the volatile and unpredictable nature (i.e., the timing and amount) of catastrophes and prior accident year reserve development could obscure underwriting trends. The changes to loss reserves upon acquisition of a business are also excluded from underlying underwriting gain (loss) because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. A reconciliation of net income (loss) to underlying underwriting gain (loss) for individual reporting segments for the quarterly periods ended Dec. 31, 2020 and 2019, is set forth below.

COMMERCIAL LINES


	Three Months Ended				Twelve Months Ended
	Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019
Net income	$	478	$	302	$	856	$	1,192
Adjustments to reconcile net income to underwriting gain
Net servicing loss (income)	(2)		1		(4)		(2)
Net investment income	(363)		(298)		(1,160)		(1,129)
Net realized capital losses (gains)	(45)		(42)		60		(271)
Other expense (income)	10		11		35		38
Loss on reinsurance transaction	—		—		—		91
Income tax expense	105		68		176		270
Underwriting gain	183		42		(37)		189
Adjustments to reconcile underwriting gain to underlying underwriting gain
Current accident year catastrophes	42		89		397		323
Prior accident year development	(17)		(37)		44		(44)
Current accident year change in loss reserves upon acquisition of a business	—		—		—		29
Underlying underwriting gain	$	208	$	94	$	404	$	497

PERSONAL LINES


	Three Months Ended				Twelve Months Ended
	Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019
Net income	$	170	$	66	$	718	$	318
Adjustments to reconcile net income to underwriting gain
Net servicing income	(4)		(2)		(14)		(13)
Net investment income	(47)		(45)		(157)		(179)
Net realized capital losses (gains)	(7)		(7)		5		(43)
Other expense	—		—		1		1
Income tax expense (benefit)	42		16		184		76
Underwriting gain	154		28		737		160
Adjustments to reconcile underwriting gain to underlying underwriting gain
Current accident year catastrophes	13		26		209		140
Prior accident year development	(42)		(17)		(438)		(42)
Underlying underwriting gain	$	125	$	37	$	508	$	258

PROPERTY & CASUALTY


	Three Months Ended				Twelve Months Ended
	Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019
Net income	$	468	$	377	$	1,406	$	1,571
Adjustments to reconcile net income to underwriting gain
Net investment income	(425)		(363)		(1,372)		(1,392)
Net realized capital losses (gains)	(54)		(52)		66		(334)
Net servicing and other expense (income)	3		10		17		24
Loss on reinsurance transaction	—		—		—		91
Income tax expense	99		85		314		358
Underwriting gain	91		57		431		318
Adjustments to reconcile underwriting gain to underlying underwriting gain
Current accident year catastrophes	55		115		606		463
Prior accident year development	184		(42)		(136)		(65)
Current accident year change in loss reserves upon acquisition of a business	—		—		—		29
Underlying underwriting gain	$	330	$	130	$	901	$	745

SAFE HARBOR STATEMENT

Certain of the statements contained herein are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as “anticipates,” “intends,” “plans,” “seeks,” “believes,” “estimates,” “expects,” “projects,” and similar references to future periods.

Forward-looking statements are based on management's current expectations and assumptions regarding future economic, competitive, legislative and other developments and their potential effect upon The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the "Company" or "The Hartford"). Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Actual results could differ materially from expectations, depending on the evolution of various factors, including the risks and uncertainties identified below, as well as factors described in such forward-looking statements; or in Part I, Item 1A, Risk Factors, in Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations, and those identified from time to time in our other filings with the Securities and Exchange Commission.

Risks relating to the pandemic caused by the spread of the novel strain of coronavirus, specifically identified as the Coronavirus Disease 2019 (“COVID-19”) including impacts to the Company's insurance and product-related, regulatory/legal, recessionary and other global economic, capital and liquidity and operational risks;

Risks Relating to Economic, Political and Global Market Conditions: challenges related to the Company’s current operating environment, including global political, economic and market conditions, and the effect of financial market disruptions, economic downturns, changes in trade regulation including tariffs and other barriers or other potentially adverse macroeconomic developments on the demand for our products and returns in our investment portfolios; market risks associated with our business, including changes in credit spreads, equity prices, interest rates, inflation rate, foreign currency exchange rates and market volatility;the impact on our investment portfolio if our investment portfolio is concentrated in any particular segment of the economy; the impacts of changing climate and weather patterns on our businesses, operations and investment portfolio including on claims, demand and pricing of our products, the availability and cost of reinsurance, our modeling data used to evaluate and manage risks of catastrophes and severe weather events, the value of our investment portfolios and credit risk with reinsurers and other counterparties; the risks associated with the discontinuance of the London Inter-Bank Offered Rate ("LIBOR") on the securities we hold or may have issued, other financial instruments and any other assets and liabilities whose value is tied to LIBOR; the impacts associated with the withdrawal of the United Kingdom (“U.K.”) from the European Union (“E.U.”) on our international operations in the U.K. and E.U.

Insurance Industry and Product-Related Risks: the possibility of unfavorable loss development, including with respect to long-tailed exposures; the significant uncertainties that limit our ability to estimate the ultimate reserves necessary for asbestos and environmental claims; the possibility of another pandemic, civil unrest, earthquake, or other natural or man-made disaster that may adversely affect our businesses; weather and other natural physical events, including the intensity and frequency of storms, hail, wildfires, flooding, winter storms, hurricanes and tropical storms, as well as climate change and its potential impact on weather patterns; the possible occurrence of terrorist attacks and the Company’s inability to contain its exposure as a result of, among other factors, the inability to exclude coverage for terrorist attacks from workers' compensation policies and limitations on reinsurance coverage from the federal

government under applicable laws; the Company’s ability to effectively price its property and casualty policies, including its ability to obtain regulatory consents to pricing actions or to non-renewal or withdrawal of certain product lines; actions by competitors that may be larger or have greater financial resources than we do; technological changes, including usage-based methods of determining premiums, advancements in automotive safety features, the development of autonomous vehicles, and platforms that facilitate ride sharing, the Company's ability to market, distribute and provide insurance products and investment advisory services through current and future distribution channels and advisory firms; the uncertain effects of emerging claim and coverage issues;

Financial Strength, Credit and Counterparty Risks: risks to our business, financial position, prospects and results associated with negative rating actions or downgrades in the Company’s financial strength and credit ratings or negative rating actions or downgrades relating to our investments; capital requirements which are subject to many factors, including many that are outside the Company’s control, such as National Association of Insurance Commissioners ("NAIC") risk based capital formulas, rating agency capital models, Funds at Lloyd's and Solvency Capital Requirement, which can in turn affect our credit and financial strength ratings, cost of capital, regulatory compliance and other aspects of our business and results; losses due to nonperformance or defaults by others, including credit risk with counterparties associated with investments, derivatives, premiums receivable, reinsurance recoverables and indemnifications provided by third parties in connection with previous dispositions; the potential for losses due to our reinsurers' unwillingness or inability to meet their obligations under reinsurance contracts and the availability, pricing and adequacy of reinsurance to protect the Company against losses; state and international regulatory limitations on the ability of the Company and certain of its subsidiaries to declare and pay dividends;

Risks Relating to Estimates, Assumptions and Valuations: risk associated with the use of analytical models in making decisions in key areas such as underwriting, pricing, capital management, reserving, investments, reinsurance and catastrophe risk management; the potential for differing interpretations of the methodologies, estimations and assumptions that underlie the Company’s fair value estimates for its investments and the evaluation of intent-to-sell impairments and allowance for credit losses on available-for-sale securities and mortgage loans; the potential for further impairments of our goodwill;

Strategic and Operational Risks: the Company’s ability to maintain the availability of its systems and safeguard the security of its data in the event of a disaster, cyber or other information security incident or other unanticipated event; the potential for difficulties arising from outsourcing and similar third-party relationships; the risks, challenges and uncertainties associated with capital management plans, expense reduction initiatives and other actions, which may include acquisitions, divestitures or restructurings; risks associated with acquisitions and divestitures, including the challenges of integrating acquired companies or businesses, which may result in our inability to achieve the anticipated benefits and synergies and may result in unintended consequences; difficulty in attracting and retaining talented and qualified personnel, including key employees, such as executives, managers and employees with strong technological, analytical and other specialized skills; the Company’s ability to protect its intellectual property and defend against claims of infringement;

Regulatory and Legal Risks: the cost and other potential effects of increased federal, state and international regulatory and legislative developments, including those that could adversely impact the demand for the Company’s products, operating costs and required capital levels; unfavorable judicial or legislative developments; the impact of changes in federal, state or foreign tax laws; regulatory requirements that could delay, deter or prevent a takeover attempt

that stockholders might consider in their best interests; and the impact of potential changes in accounting principles and related financial reporting requirements.

Any forward-looking statement made by the Company in this document speaks only as of the date of the filing of this release. Factors or events that could cause the Company’s actual results to differ may emerge from time to time, and it is not possible for the Company to predict all of them. The Company undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise.

INVESTOR FINANCIAL SUPPLEMENT

December 31, 2020

Measures used in these financial statements and exhibits that are not based on generally accepted accounting principles ("non-GAAP") are denoted with an asterisk (*) the first time they appear in this document. These measures are defined within the Discussion of Non-GAAP and Other Financial Measures section and are reconciled to the most directly comparable generally accepted accounting principles ("GAAP") measure herein.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

As of February 2, 2021

Address:

One Hartford Plaza

A.M. Best

Standard & Poor’s

Moody’s

Hartford, CT 06155

Insurance Financial Strength Ratings:

Hartford Fire Insurance Company

A+

Hartford Life and Accident Insurance Company

A+

Navigators Insurance Company

A+

- Hartford Fire Insurance Company ratings are on stable outlook at A.M. Best, Moody’s, and Standard and Poor’s

- Hartford Life and Accident Insurance Company ratings are on stable outlook at A.M. Best, Moody’s, and Standard and Poor’s

Internet address:

- Navigators Insurance Company ratings are on stable outlook at A.M. Best and Standard and Poor's

http://www.thehartford.com

NR- Not Rated

Other Ratings:

Contact:

Senior debt

BBB+

Baa1

Susan Spivak Bernstein

Preferred stock

bbb

BBB-

Baa3

Senior Vice President

Junior subordinated debentures

bbb

BBB-

Baa2

Investor Relations

Phone (860) 547-6233

- Hartford Financial Services Group, Inc. senior debt and junior subordinated debentures are on stable outlook at A.M. Best, Standard and Poor’s, and Moody's.

TRANSFER AGENT

Stockholder correspondence should be mailed to:

Overnight correspondence should be mailed to:

Computershare

P.O. Box 505000

462 South 4th Street, Suite 1600

Louisville, KY 40233

Louisville, KY 40202

Common stock and preferred stock of The Hartford Financial Services Group, Inc. are traded on the New York Stock Exchange under the symbols “HIG” and "HIG PR G", respectively.

This report is for information purposes only. It should be read in conjunction with documents filed by The Hartford Financial Services Group, Inc. with the U.S. Securities and Exchange

Commission, including, without limitation, the most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

INVESTOR FINANCIAL SUPPLEMENT

TABLE OF CONTENTS


CONSOLIDATED	Consolidated Financial Results	1
	Consolidated Statements of Operations	2
	Operating Results by Segment	3
	Consolidating Balance Sheets	4
	Capital Structure	5
	Statutory Capital to GAAP Stockholders’ Equity Reconciliation	6
	Accumulated Other Comprehensive Income (Loss)	7
	Property & Casualty Unpaid Losses and Loss Adjustment Expenses Reserve Rollforward	8

PROPERTY & CASUALTY	Property & Casualty Income Statements	9
	Property & Casualty Income Statements (Continued)	10
	Property & Casualty Underwriting Ratios	11
	Commercial Lines Income Statements	12
	Commercial Lines Income Statements (Continued)	13
	Commercial Lines Underwriting Ratios	14
	Commercial Lines Supplemental Data	15
	Personal Lines Income Statements	16
	Personal Lines Income Statements (Continued)	17
	Personal Lines Underwriting Ratios	18
	Personal Lines Supplemental Data	19
	Personal Lines Supplemental Data (Continued)	20
	P&C Other Operations Income Statements	21

GROUP BENEFITS	Income Statements	22
	Supplemental Data	23

HARTFORD FUNDS	Income Statements	24
	Asset Value Rollforward - Assets Under Management By Asset Class	25


CORPORATE	Income Statements	26


INVESTMENTS	Investment Earnings Before Tax - Consolidated	27
	Investment Earnings Before Tax - Property & Casualty	28
	Investment Earnings Before Tax - Group Benefits	29
	Net Investment Income	30
	Components of Net Realized Capital Gains (Losses)	31
	Composition of Invested Assets	32
	Invested Asset Exposures	33

APPENDIX	Basis of Presentation and Definitions	34
	Discussion of Non-GAAP and Other Financial Measures	35

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

CONSOLIDATED FINANCIAL RESULTS


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020		Dec 31 2019
HIGHLIGHTS

Net income	$	537		$	459		$	468		$	273		$	548		$	535		$	372		$	630		$	1,737	$	2,085
Net income available to common stockholders [1]	$	532		$	453		$	463		$	268		$	543		$	524		$	372		$	625		$	1,716	$	2,064
Core earnings*	$	636		$	527		$	438		$	485		$	522		$	548		$	485		$	507		$	2,086	$	2,062
Total revenues	$	5,328		$	5,171		$	5,068		$	4,956		$	5,361		$	5,347		$	5,092		$	4,940		$	20,523	$	20,740
Total assets	$	74,111		$	72,319		$	70,990		$	68,724		$	70,817		$	70,256		$	69,472		$	63,324
PER SHARE AND SHARES DATA
Basic earnings per common share

Net income available to common stockholders	$	1.48		$	1.26		$	1.29		$	0.75		$	1.51		$	1.45		$	1.03		$	1.74		$	4.79	$	5.72
Core earnings*	$	1.77		$	1.47		$	1.22		$	1.35		$	1.45		$	1.52		$	1.34		$	1.41		$	5.82	$	5.71
Diluted earnings per common share

Net income available to common stockholders	$	1.47		$	1.26		$	1.29		$	0.74		$	1.49		$	1.43		$	1.02		$	1.71		$	4.76	$	5.66
Core earnings*	$	1.76		$	1.46		$	1.22		$	1.34		$	1.43		$	1.50		$	1.33		$	1.39		$	5.78	$	5.65
Weighted average common shares outstanding (basic)	358.4			358.3			358.1			358.5			360.5			361.4			361.4			360.0			358.3		360.9
Dilutive effect of stock compensation	3.1			2.2			1.2			2.6			3.8			4.0			3.2			3.3			2.3		3.5
Dilutive effect of warrants	—			—			—			—			—			—			0.5			1.4			—		0.5
Weighted average common shares outstanding and dilutive potential common shares (diluted)	361.5			360.5			359.3			361.1			364.3			365.4			365.1			364.7			360.6		364.9
Common shares outstanding	358.5			358.2			358.1			357.9			359.6			361.0			361.6			360.9
Book value per common share	$	50.83		$	48.77		$	46.74		$	41.72		$	44.32		$	43.61		$	41.37		$	38.81
Per common share impact of accumulated other comprehensive income [2]	(3.27)			(2.39)			(1.34)			2.68			(0.15)			(0.59)			0.54			2.45
Book value per common share (excluding AOCI)*	$	47.56		$	46.38		$	45.40		$	44.40		$	44.17		$	43.02		$	41.91		$	41.26
Book value per diluted share	$	50.39		$	48.47		$	46.59		$	41.42		$	43.85		$	43.13		$	41.00		$	38.36
Per diluted share impact of AOCI	(3.23)			(2.38)			(1.34)			2.65			(0.14)			(0.58)			0.55			2.43
Book value per diluted share (excluding AOCI)*	$	47.16		$	46.09		$	45.25		$	44.07		$	43.71		$	42.55		$	41.55		$	40.79
Common shares outstanding and dilutive potential common shares	361.6			360.4			359.3			360.5			363.4			365.0			364.8			365.1
RETURN ON COMMON STOCKHOLDER'S EQUITY ("ROE") [3]
Net income (loss) available to common stockholders' ROE ("Net income (loss) ROE")	10.0		%	10.4		%	11.3		%	11.8		%	14.4		%	12.0		%	11.8		%	13.5		%
Core earnings ROE*	12.7		%	12.3		%	12.7		%	13.3		%	13.6		%	12.3		%	11.7		%	11.5		%

[1]Net income available to common stockholders includes the impact of preferred stock dividends.

[2]Accumulated other comprehensive income ("AOCI") represents net of tax unrealized gain (loss) on fixed maturities, net gain (loss) on cash flow hedging instruments, foreign currency translation adjustments, and pension and other postretirement benefit plan adjustments.

[3]For reconciliation of Net income (loss) ROE to Core earnings ROE, see Appendix, page 37.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Earned premiums	$	4,316	$	4,347	$	4,234	$	4,391	$	4,423	$	4,394	$	4,166	$	3,940	$	17,288	$	16,923
Fee income	336		323		298		320		331		330		326		314		1,277		1,301
Net investment income	556		492		339		459		503		490		488		470		1,846		1,951





Net realized capital gains (losses) [1]	102		6		109		(231)		63		89		80		163		(14)		395
Other revenues	18		3		88		17		41		44		32		53		126		170
Total revenues	5,328		5,171		5,068		4,956		5,361		5,347		5,092		4,940		20,523		20,740
Benefits, losses and loss adjustment expenses [2]	3,080		2,962		2,847		2,916		2,939		2,914		2,934		2,685		11,805		11,472
Amortization of deferred acquisition costs ("DAC")	419		421		429		437		438		437		392		355		1,706		1,622
Insurance operating costs and other expenses	1,086		1,093		1,125		1,176		1,224		1,167		1,141		1,048		4,480		4,580
Loss on extinguishment of debt	—		—		—		—		—		90		—		—		—		90
Loss on reinsurance transaction	—		—		—		—		—		—		91		—		—		91
Interest expense	57		58		57		64		65		67		63		64		236		259
Amortization of other intangible assets	17		18		18		19		19		19		15		13		72		66
Restructuring and other costs [3]	17		87		—		—		—		—		—		—		104		—
Total benefits, losses and expenses	4,676		4,639		4,476		4,612		4,685		4,694		4,636		4,165		18,403		18,180
Income before income taxes	652		532		592		344		676		653		456		775		2,120		2,560
Income tax expense	115		73		124		71		128		118		84		145		383		475


Net income	537		459		468		273		548		535		372		630		1,737		2,085
Preferred stock dividends	5		6		5		5		5		11		—		5		21		21
Net income available to common stockholders	532		453		463		268		543		524		372		625		1,716		2,064

Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [1]	(101)		(6)		(107)		232		(62)		(88)		(79)		(160)		18		(389)
Restructuring and other costs, before tax [3]	17		87		—		—		—		—		—		—		104		—
Loss on extinguishment of debt, before tax	—		—		—		—		—		90		—		—		—		90
Loss on reinsurance transaction, before tax	—		—		—		—		—		—		91		—		—		91


Integration and transaction costs associated with acquired business, before tax [4]	11		14		13		13		21		29		31		10		51		91

Change in loss reserves upon acquisition of a business, before tax [5]	—		—		—		—		—		—		97		—		—		97
Change in deferred gain on retroactive reinsurance, before tax [6] [7]	215		14		54		29		16		—		—		—		312		16
Income tax expense (benefit) [8]	(38)		(35)		15		(57)		4		(7)		(27)		32		(115)		2

Core earnings	$	636	$	527	$	438	$	485	$	522	$	548	$	485	$	507	$	2,086	$	2,062

[1]The year ended December 31, 2020 included a loss on sale of Continental Europe Operations of $48 before-tax and $30 after-tax.

[2]The three and twelve months ended December 31, 2020 included $28 and $278, respectively, of P&C incurred losses arising from the Coronavirus Disease 2019 ("COVID-19") pandemic, net of favorable frequency in workers' compensation. In addition, for the three and twelve months ended December 31, 2020, Group Benefits incurred $152 and $239, respectively, of incurred losses from excess mortality, primarily caused by direct and indirect impacts of COVID-19 and recognized net losses (benefits) of $5 and ($9), respectively, in COVID-19 related losses from short-term disability and New York Paid Family Leave claims, net of favorable frequency on other short-term disability claims.

[3]The three and twelve months ended December 31, 2020 represents restructuring costs related to the Company's Hartford Next operational transformation and cost reduction plan and included an increase (decrease) in accrued severance costs of ($5) and $73, respectively.

[4]The three and twelve month periods ended December 31, 2020 included Navigators Group acquisition integration costs of $8 and $33, respectively, and integration costs related to the 2017 acquisition of Aetna's group benefits business of $3 and $18, respectively. The three and twelve month periods ended December 31, 2019 included Navigators Group acquisition transaction and integration costs of $13 and $55, respectively, as well as integration costs related to the 2017 acquisition of Aetna's group benefits business of $8 and $36, respectively.

[5]Upon acquisition of Navigators Group and a review of Navigators Insurers reserves, the twelve months ended December 30, 2019 included $68 of prior accident year reserve increases and $29 of current accident year reserve increases included in net income.

[6]As of December 31, 2020, the Company has cumulatively ceded $209 of losses to the Navigators adverse development cover ("Navigators ADC") that reinsures adverse development on Navigators' 2018 and prior accident year reserves, including $102 ceded for the year ended December 31, 2020. Of the $209 of cumulative losses ceded, $118 of the ceded losses has been recognized as a deferred gain within other liabilities as of December 31, 2020 since the Navigators ADC has been accounted for as retroactive reinsurance and cumulative losses ceded exceed the ceded premium paid of $91. As the Company has ceded $209 of the $300 available limit, there is $91 of remaining limit available as of December 31, 2020.

[7]As of December 31, 2020, the Company has incurred $860 in cumulative adverse development on asbestos and environmental reserves that have been ceded under the A&E ADC treaty with National Indemnity Company ("NICO") with $640 of available limit remaining under the A&E ADC. The Company has recorded a $210 deferred gain within other liabilities, representing the difference between the reinsurance recoverable of $860 and ceded premium paid of $650.

[8]Primarily represents federal income tax expense (benefit) related to before tax items not included in core earnings. The year ended December 31, 2020 included a tax benefit of $18 related to the loss on sale of Continental Europe Operations.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

OPERATING RESULTS BY SEGMENT


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net income (loss):
Commercial Lines	$	478	$	323	$	(66)	$	121	$	302	$	336	$	191	$	363	$	856	$	1,192
Personal Lines	170		79		371		98		66		94		62		96		718		318
P&C Other Operations	(180)		2		5		5		9		18		11		23		(168)		61
Property & Casualty ("P&C")	468		404		310		224		377		448		264		482		1,406		1,571
Group Benefits	59		119		101		104		159		146		113		118		383		536
Hartford Funds	51		44		39		36		41		40		38		30		170		149
Sub-total	578		567		450		364		577		634		415		630		1,959		2,256

Corporate	(41)		(108)		18		(91)		(29)		(99)		(43)		—		(222)		(171)
Net income	537		459		468		273		548		535		372		630		1,737		2,085
Preferred stock dividends	5		6		5		5		5		11		—		5		21		21
Net income available to common stockholders	$	532	$	453	$	463	$	268	$	543	$	524	$	372	$	625	$	1,716	$	2,064

Core earnings (losses):
Commercial Lines	$	444	$	349	$	(57)	$	262	$	292	$	303	$	304	$	274	$	998	$	1,173
Personal Lines	164		77		364		117		61		87		55		82		722		285
P&C Other Operations	(16)		2		2		11		7		15		8		16		(1)		46
P&C	592		428		309		390		360		405		367		372		1,719		1,504
Group Benefits	49		116		102		115		161		141		115		122		382		539
Hartford Funds	46		40		33		44		40		39		38		28		163		145
Sub-total	687		584		444		549		561		585		520		522		2,264		2,188

Corporate	(51)		(57)		(6)		(64)		(39)		(37)		(35)		(15)		(178)		(126)
Core earnings	$	636	$	527	$	438	$	485	$	522	$	548	$	485	$	507	$	2,086	$	2,062

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

CONSOLIDATING BALANCE SHEETS


	PROPERTY & CASUALTY				GROUP BENEFITS				HARTFORD FUNDS				CORPORATE [1]				CONSOLIDATED
	Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019		Dec 31 2020		Dec 31 2019
Investments
Fixed maturities, available-for-sale ("AFS"), at fair value	$	34,173	$	31,294	$	10,521	$	10,310	$	—	$	25	$	341	$	519	$	45,035	$	42,148

Equity securities, at fair value	961		1,295		204		85		74		67		199		210		1,438		1,657
Mortgage loans, net	3,133		2,944		1,360		1,271		—		—		—		—		4,493		4,215
Limited partnerships and other alternative investments	1,711		1,463		371		295		—		—		—		—		2,082		1,758
Other investments	143		131		7		10		30		31		21		159		201		331
Short-term investments	1,086		1,476		254		361		238		185		1,705		899		3,283		2,921
Total investments	41,207		38,603		12,717		12,332		342		308		2,266		1,787		56,532		53,030
Cash	120		163		13		13		15		8		3		1		151		185
Restricted cash	82		72		6		5		—		—		—		—		88		77
Premiums receivable and agents’ balances, net	3,779		3,901		489		483		—		—		—		—		4,268		4,384
Reinsurance recoverables, net [2]	5,461		4,954		244		253		—		—		306		320		6,011		5,527
DAC	744		726		38		51		7		8		—		—		789		785

Deferred income taxes	(240)		(168)		(277)		(179)		2		6		561		640		46		299
Goodwill	778		780		723		723		181		181		229		229		1,911		1,913
Property and equipment, net	961		1,011		83		86		12		14		66		70		1,122		1,181
Other intangible assets	462		541		478		519		10		10		—		—		950		1,070
Other assets	1,425		1,328		218		309		93		99		330		630		2,066		2,366
Assets held for sale [3]	177		—		—		—		—		—		—		—		177		—
Total assets	$	54,956	$	51,911	$	14,732	$	14,595	$	662	$	634	$	3,761	$	3,677	$	74,111	$	70,817
Unpaid losses and loss adjustment expenses	$	29,622	$	28,261	$	8,233	$	8,256	$	—	$	—	$	—	$	—	$	37,855	$	36,517
Reserves for future policy benefits [2]	—		—		420		411		—		—		218		224		638		635
Other policyholder funds and benefits payable [2]	—		—		415		459		—		—		286		296		701		755
Unearned premiums	6,589		6,596		40		39		—		—		—		—		6,629		6,635
Debt	—		—		—		—		—		—		4,352		4,848		4,352		4,848
Other liabilities	2,631		2,384		259		422		211		227		2,121		2,124		5,222		5,157
Liabilities held for sale [3]	158		—		—		—		—		—		—		—		158		—
Total liabilities	39,000		37,241		9,367		9,587		211		227		6,977		7,492		55,555		54,547
Common stockholders' equity, excluding AOCI*	13,997		13,520		4,565		4,547		451		407		(1,961)		(2,590)		17,052		15,884
Preferred stock	—		—		—		—		—		—		334		334		334		334
AOCI, net of tax	1,959		1,150		800		461		—		—		(1,589)		(1,559)		1,170		52
Total stockholders' equity	15,956		14,670		5,365		5,008		451		407		(3,216)		(3,815)		18,556		16,270
Total liabilities and equity	$	54,956	$	51,911	$	14,732	$	14,595	$	662	$	634	$	3,761	$	3,677	$	74,111	$	70,817

[1]Corporate includes fixed maturities, short-term investments, investment sales receivable and cash of $1.8 billion and $1.2 billion as of December 31, 2020 and December 31, 2019, respectively, held by the holding company of The Hartford Financial Services Group, Inc. Corporate also includes investments held by Hartford Life and Accident Insurance Company ("HLA") that support reserves for run-off structured settlement and terminal funding agreement liabilities.

[2]Corporate includes retained reserves and reinsurance recoverables for the run-off life and annuity business sold.

[3]Related to the sale of Continental Europe Operations classified as held for sale beginning in the third quarter of 2020.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

CAPITAL STRUCTURE


	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019
DEBT
Short-term debt	$	—		$	—		$	—		$	—		$	500		$	500		$	500		$	499
Senior notes	3,262			3,261			3,260			3,260			3,259			3,257			2,961			2,678
Junior subordinated debentures	1,090			1,090			1,090			1,089			1,089			1,089			1,089			1,089
Total debt	$	4,352		$	4,351		$	4,350		$	4,349		$	4,848		$	4,846		$	4,550		$	4,266
STOCKHOLDERS’ EQUITY
Total stockholders’ equity	$	18,556		$	17,802		$	17,072		$	15,266		$	16,270		$	16,078		$	15,292		$	14,340
Less: Preferred stock	334			334			334			334			334			334			334			334
Less: AOCI	1,170			856			479			(957)			52			214			(198)			(885)
Common stockholders' equity, excluding AOCI	$	17,052		$	16,612		$	16,259		$	15,889		$	15,884		$	15,530		$	15,156		$	14,891
CAPITALIZATION
Total capitalization, including AOCI, net of tax	$	22,908		$	22,153		$	21,422		$	19,615		$	21,118		$	20,924		$	19,842		$	18,606
Total capitalization, excluding AOCI, net of tax*	$	21,738		$	21,297		$	20,943		$	20,572		$	21,066		$	20,710		$	20,040		$	19,491
DEBT TO CAPITALIZATION RATIOS
Total debt to capitalization, including AOCI	19.0		%	19.6		%	20.3		%	22.2		%	23.0		%	23.2		%	22.9		%	22.9		%
Total debt to capitalization, excluding AOCI*	20.0		%	20.4		%	20.8		%	21.1		%	23.0		%	23.4		%	22.7		%	21.9		%
Total debt and preferred stock to capitalization, including AOCI	20.5		%	21.1		%	21.9		%	23.9		%	24.5		%	24.8		%	24.6		%	24.7		%
Total debt and preferred stock to capitalization, excluding AOCI*	21.6		%	22.0		%	22.4		%	22.8		%	24.6		%	25.0		%	24.4		%	23.6		%
Total rating agency adjusted debt to capitalization [1] [2]	21.8		%	22.9		%	23.5		%	25.6		%	26.1		%	26.6		%	26.6		%	25.7		%
FIXED CHARGE COVERAGE RATIOS
Total earnings to total fixed charges [3]	8:9:1			8.2:1			7.7:1			5.4:1			9.8:1			9.7:1			10.1:1			11.9:1

[1]The leverage calculation reflects adjustments related to the Company’s defined benefit plans' unfunded pension liability, the Company's rental expense on operating leases and uncollateralized letters of credit for Lloyd's of London for a total adjustment of $1.0 billion and $1.1 billion as of December 31, 2020 and 2019, respectively.

[2]Reflects 25% equity credit for the Company's outstanding junior subordinated debentures and 50% equity credit for the Company’s outstanding preferred stock.

[3]Calculated as year to date total earnings divided by year to date total fixed charges. Total earnings represent income before income taxes and total fixed charges (excluding the impact of preferred stock dividends), less undistributed earnings from limited partnerships and other alternative investments. Total fixed charges include interest expense, preferred stock dividends, interest factor attributable to rent expense, capitalized interest and amortization of debt issuance costs.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

STATUTORY CAPITAL TO GAAP STOCKHOLDERS’ EQUITY RECONCILIATION

DECEMBER 31, 2020


	P&C		GROUP BENEFITS
U.S. statutory net income [1][6]	$	1,598	$	310
U.S. statutory capital [2][6]	$	10,795	$	2,601
U.S. GAAP adjustments [6]:
DAC	744		38
Non-admitted deferred tax assets [3]	214		165
Deferred taxes [4]	(1,049)		(594)
Goodwill	126		723
Other intangible assets	66		478
Non-admitted assets other than deferred taxes	894		113
Asset valuation and interest maintenance reserve	—		259
Benefit reserves	(82)		51
Unrealized gains on investments	2,315		1,060
Deferred gain on retroactive reinsurance agreements [5]	(271)		—
Other, net	987		471
U.S. GAAP stockholders’ equity of U.S. insurance entities [6]	14,739		5,365
U.S. GAAP stockholders’ equity of international subsidiaries as well as goodwill and other intangible assets related to the acquisition of Navigators Group	1,217		—
Total U.S. GAAP stockholders’ equity	$	15,956	$	5,365

[1]Statutory net income is for the year ended December 31, 2020.

[2]For reporting purposes, statutory capital and surplus is referred to collectively as "statutory capital".

[3]Represents the limitations on the recognition of deferred tax assets under U.S. statutory accounting principles ("U.S. STAT").

[4]Represents the tax timing differences between U.S. GAAP and U.S. STAT.

[5]Represents the deferred gain on retroactive reinsurance associated with U.S. entities for losses ceded to the Navigators and A&E ADC agreements that is recognized within a special category of surplus under U.S. STAT but is recorded within other liabilities under U.S. GAAP.

[6]Excludes insurance operations in the U.K. and Continental Europe.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)


	AS OF
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019
Net unrealized gain on fixed maturities, AFS	$	2,834	$	2,431	$	2,055	$	627	$	1,684	$	1,768	$	1,367	$	703
Unrealized loss on fixed maturities, AFS with ACL	(2)		(2)		(2)		(2)
OTTI losses recognized in AOCI									(3)		(3)		(3)		(3)
Net gains (losses) on cash flow hedging instruments	12		31		48		53		9		17		11		—
Total net unrealized gain	$	2,844	$	2,460	$	2,101	$	678	$	1,690	$	1,782	$	1,375	$	700
Foreign currency translation adjustments	43		33		27		26		34		30		34		31
Pension and other postretirement plan adjustments	(1,717)		(1,637)		(1,649)		(1,661)		(1,672)		(1,598)		(1,607)		(1,616)
Total AOCI	$	1,170	$	856	$	479	$	(957)	$	52	$	214	$	(198)	$	(885)

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PROPERTY & CASUALTY

UNPAID LOSSES AND LOSS ADJUSTMENT EXPENSES RESERVE ROLLFORWARD


	THREE MONTHS ENDED DEC 31, 2020
	Commercial Lines		Personal Lines		P&C Other Operations		Total P&C
Beginning liabilities for unpaid losses and loss adjustment expenses, gross	$	24,783	$	1,905	$	2,463	$	29,151
Reinsurance and other recoverables	4,261		27		1,133		5,421
Beginning liabilities for unpaid losses and loss adjustment expenses, net	20,522		1,878		1,330		23,730

Provision for unpaid losses and loss adjustment expenses
Current accident year before catastrophes	1,307		440		—		1,747
Current accident year catastrophes	42		13		—		55
Prior accident year development [1]	(17)		(42)		243		184
Total provision for unpaid losses and loss adjustment expenses	1,332		411		243		1,986
Change in deferred gain on retroactive reinsurance included in other liabilities [1]	(5)		—		(210)		(215)
Payments	(1,077)		(481)		(61)		(1,619)
Net reserves transferred to liabilities held for sale	(2)		—		—		(2)
Foreign currency adjustment	17		—		—		17
Ending liabilities for unpaid losses and loss adjustment expenses, net	20,787		1,808		1,302		23,897
Reinsurance and other recoverables	4,271		28		1,426		5,725
Ending liabilities for unpaid losses and loss adjustment expenses, gross	$	25,058	$	1,836	$	2,728	$	29,622


	YEAR ENDED DEC 31, 2020
	Commercial Lines		Personal Lines		P&C Other Operations		Total P&C
Beginning liabilities for unpaid losses and loss adjustment expenses, gross	$	23,363	$	2,201	$	2,697	$	28,261
Reinsurance and other recoverables	4,029		68		1,178		5,275
Beginning liabilities for unpaid losses and loss adjustment expenses, net	19,334		2,133		1,519		22,986

Provision for unpaid losses and loss adjustment expenses
Current accident year before catastrophes	5,493		1,695		—		7,188
Current accident year catastrophes	397		209		—		606
Prior accident year development [1]	44		(438)		258		(136)
Total provision for unpaid losses and loss adjustment expenses	5,934		1,466		258		7,658
Change in deferred gain on retroactive reinsurance included in other liabilities [1]	(102)		—		(210)		(312)
Payments	(4,348)		(1,791)		(265)		(6,404)
Net reserves transferred to liabilities held for sale	(45)		—		—		(45)
Foreign currency adjustment	14		—		—		14
Ending liabilities for unpaid losses and loss adjustment expenses, net	20,787		1,808		1,302		23,897
Reinsurance and other recoverables	4,271		28		1,426		5,725
Ending liabilities for unpaid losses and loss adjustment expenses, gross	$	25,058	$	1,836	$	2,728	$	29,622

[1]Prior accident year development does not include the benefit of a portion of losses ceded under the Navigators and A&E ADC which, under retroactive reinsurance accounting, is deferred and is recognized over the period the ceded losses are recovered in cash from NICO.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PROPERTY & CASUALTY

INCOME STATEMENTS


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020		Dec 31 2019
Written premiums	$	2,870		$	2,980		$	2,903		$	3,152		$	2,904		$	3,057		$	2,902		$	2,720		$	11,905	$	11,583
Change in unearned premium reserve	(128)			(50)			52			113			(169)			4			114			144			(13)		93
Earned premiums	2,998			3,030			2,851			3,039			3,073			3,053			2,788			2,576			11,918		11,490
Fee income	17			16			14			17			18			17			19			18			64		72
Losses and loss adjustment expenses
Current accident year before catastrophes [1][2]	1,747			1,802			1,828			1,806			1,900			1,867			1,696			1,537			7,183		7,000
Current accident year catastrophes	55			229			248			74			115			106			138			104			606		463
Prior accident year development [1][3]	184			(75)			(268)			23			(42)			(47)			35			(11)			(136)		(65)
Total losses and loss adjustment expenses	1,986			1,956			1,808			1,903			1,973			1,926			1,869			1,630			7,653		7,398
Amortization of DAC	405			404			412			420			421			420			375			339			1,641		1,555
Underwriting expenses [4]	520			539			540			597			625			567			550			495			2,196		2,237
Amortization of other intangible assets	7			8			9			8			9			8			4			3			32		24
Dividends to policyholders	6			8			7			8			6			12			6			6			29		30
Underwriting gain* [5]	91			131			89			120			57			137			3			121			431		318
Net investment income	425			371			242			334			363			358			348			323			1,372		1,392
Net realized capital gains (losses) [6]	54			(21)			74			(173)			52			73			66			143			(66)		334
Loss on reinsurance transaction	—			—			—			—			—			—			(91)			—			—		(91)
Net servicing and other income (expense)	(3)			(4)			(7)			(3)			(10)			(14)			(2)			2			(17)		(24)
Income before income taxes	567			477			398			278			462			554			324			589			1,720		1,929
Income tax expense	99			73			88			54			85			106			60			107			314		358


Net income	468			404			310			224			377			448			264			482			1,406		1,571
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [6]	(54)			20			(71)			173			(52)			(72)			(65)			(140)			68		(329)
Loss on reinsurance transaction, before tax	—			—			—			—			—			—			91			—			—		91
Integration and transaction costs associated with an acquired business, before tax	8			9			8			8			12			19			6			1			33		38
Change in loss reserves upon acquisition of a business, before tax [1]	—			—			—			—			—			—			97			—			—		97
Change in deferred gain on retroactive reinsurance, before tax [3]	215			14			54			29			16			—			—			—			312		16
Income tax expense (benefit) [7]	(45)			(19)			8			(44)			7			10			(26)			29			(100)		20
Core earnings	$	592		$	428		$	309		$	390		$	360		$	405		$	367		$	372		$	1,719	$	1,504
ROE
Net income available to common stockholders [8]	10.6		%	10.2		%	11.0		%	12.7		%	16.1		%	12.0		%	11.6		%	15.2		%
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [6]	0.6		%	0.6		%	(0.2		%)	(0.2		%)	(3.7		%)	(1.6		%)	(1.2)		%	(1.2)		%
Loss on reinsurance transaction, before tax	—		%	—		%	—		%	1.0		%	1.0		%	1.0		%	1.0		%	—		%
Integration and transaction costs associated with an acquired business, before tax	0.3		%	0.3		%	0.4		%	0.5		%	0.4		%	0.3		%	0.1		%	—		%
Changes in loss reserves upon acquisition of a business, before tax [1]	—		%	—		%	—		%	1.1		%	1.1		%	1.1		%	1.1		%	—		%
Change in deferred gain on retroactive reinsurance, before tax [3]	2.6		%	1.0		%	0.9		%	0.5		%	0.2		%	—		%	—		%	—		%
Income tax expense (benefit) [7]	(0.8		%)	(0.4		%)	(0.2		%)	(0.6		%)	0.2		%	(0.3		%)	(0.3)		%	0.1		%


Impact of AOCI, excluded from core earnings ROE	1.7		%	1.5		%	1.4		%	0.5		%	0.8		%	0.8		%	0.6		%	0.7		%
Core earnings [8]	15.0		%	13.2		%	13.3		%	15.5		%	16.1		%	13.3		%	12.9		%	14.8		%

[1]See [5] on page 2 for impact of Navigators Group acquisition for the twelve months ended December 31, 2019.

[2]The three months ended December 31, 2020 included $28 of COVID-19 losses and loss adjustment expenses, including $14 for financial lines and other and $14 for workers' compensation net of favorable frequency. The twelve months ended December 31, 2020 included $278 of COVID-19 losses and loss adjustment expenses, including $141 for commercial property, $71 for financial lines and other and $66 for workers' compensation net of favorable frequency.

[3]Prior accident year development does not include a benefit for the portion of losses ceded to NICO in excess of ceded premium paid under the Navigators and A&E ADC agreements which is recognized as a deferred gain under retroactive reinsurance accounting.

[4]The three and twelve months ended December 31, 2020 included an increase (decrease) in the allowance for credit losses ("ACL") on premiums receivable of $(8) and $39 respectively, due to the economic impacts of COVID-19.

[5]Excluding the non-core change in loss reserves upon acquisition of Navigators Group (see [5] on page 2), underwriting gain for the twelve months ended December 31, 2019 was $415.

[6]See [1] on page 2 for impact of the loss on sale of Continental Europe Operations.

[7]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.

[8]Net income ROE and Core earnings ROE are calculated by allocating a portion of debt, interest expense, preferred stock and preferred stock dividends accounted for within Corporate to Property & Casualty.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PROPERTY & CASUALTY

INCOME STATEMENTS (CONTINUED)


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
UNFAVORABLE (FAVORABLE) PRIOR ACCIDENT YEAR DEVELOPMENT
Auto liability - Commercial Lines	$	—	$	—	$	22	$	5	$	—	$	25	$	2	$	—	$	27	$	27
Auto liability - Personal Lines	(8)		(32)		(15)		(6)		(10)		(23)		—		(5)		(61)		(38)
Homeowners	4		3		2		(2)		3		(1)		—		1		7		3

Marine	2		—		1		—		—		(2)		10		—		3		8
Professional liability	2		(21)		4		1		(3)		(1)		33		—		(14)		29
Package business	(34)		(18)		(7)		1		(15)		(23)		(14)		5		(58)		(47)
General liability [1]	125		(2)		102		12		(1)		19		37		6		237		61
Bond	(9)		—		(10)		—		(1)		(2)		—		—		(19)		(3)
Assumed Reinsurance	1		—		(7)		—		—		—		3		—		(6)		3
Commercial property	2		(4)		5		(7)		5		(1)		(13)		(2)		(4)		(11)
Net asbestos reserves [2]	(2)		—		—		—		—		—		—		—		(2)		—

Workers’ compensation	(38)		(34)		(21)		(17)		(30)		(40)		(30)		(20)		(110)		(120)

Workers' compensation discount accretion	8		9		9		9		8		8		9		8		35		33
Catastrophes [3]	(116)		—		(400)		(13)		(15)		(5)		(14)		(8)		(529)		(42)
Uncollectible reinsurance	—		(6)		(2)		—		(30)		—		—		—		(8)		(30)
Other reserve re-estimates	32		16		(5)		11		31		(1)		12		4		54		46

Prior accident year development before change in deferred gain	(31)		(89)		(322)		(6)		(58)		(47)		35		(11)		(448)		(81)
Change in deferred gain on retroactive reinsurance included in other liabilities [2] [4]	215		14		54		29		16		—		—		—		312		16
Total prior accident year development [5]	$	184	$	(75)	$	(268)	$	23	$	(42)	$	(47)	$	35	$	(11)	$	(136)	$	(65)

[1]The three and twelve months ended December 31, 2020 included reserve increases for sexual molestation and sexual abuse claims of $125 and $254, respectively, principally related to exposure on claims asserted against the Boy Scouts of America.

[2]Asbestos and environmental reserves were reviewed in fourth quarter 2020 resulting in a $218 increase in reserves before ADC reinsurance, including a $236 reserve increase in P&C Other Operations, partially offset by an $18 reserve decrease in Commercial Lines and Personal Lines. The $218 increase in reserves before ADC reinsurance included $127 for asbestos and $91 for environmental. Of the $218 increase in A&E reserves, the Company ceded $220 to the A&E ADC resulting in a net reserve release of $2 in fourth quarter 2020. Of the $220 of adverse development ceded to the A&E ADC, the Company recognized a $210 deferred gain on retroactive reinsurance, all recognized within P&C Other Operations. See note [4] below.

[3]The three months ended June 30, 2020 and twelve months ended December 31, 2020, included reductions in catastrophe reserves for various 2018 and 2019 wind and hail events and for the 2017 and 2018 wildfires, including a $289 subrogation benefit, including $260 in Personal Lines and $29 in Commercial Lines. The three months ended December 31, 2020 was primarily attributable to reserve reductions for tornado/hail and other windstorm events from the 2017 to 2019 accident years.

[4]See [3] on page 9 for discussion related to the deferred gain on retroactive reinsurance. For the three months ended December 31, 2020, the $215 increase in the deferred gain primarily represented adverse development for A&E of $210 in excess of the ceded premium paid for the A&E ADC. Apart from the A&E deferred gain in fourth quarter 2020, the change in deferred gain for all periods presented relates to ceding losses to the Navigators ADC in excess of ceded premium paid resulting in a deferred reinsurance benefit including $5 and $102 for the three and twelve months ended December 31, 2020, respectively.

[5]Total prior accident year development for the three months ended June 30, 2019 and twelve months ended December 31, 2019 included $68 of reserve increases related to the Navigators Group acquisition, consisting of $34 for general liability, $25 for professional liability, $10 for marine, $3 for assumed reinsurance and $2 for commercial automobile liability, partially offset by a reserve decrease of $6 for commercial property.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PROPERTY & CASUALTY

UNDERWRITING RATIOS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
UNDERWRITING GAIN (LOSS)	$	91	$	131	$	89	$	120	$	57	$	137	$	3	$	121	$	431	$	318
UNDERWRITING RATIOS
Losses and loss adjustment expenses
Current accident year before catastrophes [1] [2]	58.3		59.5		64.1		59.4		61.8		61.2		60.8		59.7		60.3		60.9
Current accident year catastrophes	1.8		7.6		8.7		2.4		3.7		3.5		4.9		4.0		5.1		4.0
Prior accident year development [3][4]	6.1		(2.5)		(9.4)		0.8		(1.4)		(1.5)		1.3		(0.4)		(1.1)		(0.6)
Total losses and loss adjustment expenses	66.2		64.6		63.4		62.6		64.2		63.1		67.0		63.3		64.2		64.4
Expenses [5][6]	30.5		30.9		33.2		33.2		33.7		32.0		32.6		31.8		31.9		32.6
Policyholder dividends	0.2		0.3		0.2		0.3		0.2		0.4		0.2		0.2		0.2		0.3
Combined ratio	97.0		95.7		96.9		96.1		98.1		95.5		99.9		95.3		96.4		97.2
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes and prior accident year development [3]	(7.9)		(5.1)		0.7		(3.2)		(2.3)		(2.0)		(6.2)		(3.6)		(4.0)		(3.4)
Current accident year change in loss reserves upon acquisition of a business	—		—		—		—		—		—		(1.1)		—		—		(0.3)
Underlying combined ratio *	89.0		90.6		97.6		92.9		95.8		93.6		92.6		91.7		92.4		93.5

[1]The three and twelve months ended December 31, 2020 included COVID-19 losses, net of favorable workers' compensation frequency, of 0.9 points and 2.3 points, respectively. See note [2] on page 9.

[2]The three months ended June 30, 2019 and twelve months ended December 31, 2019, includes an increase in loss reserves of $29 upon acquisition of Navigators Group (see [5] on page 2).

[3]The three months ended June 30, 2019 and twelve months ended December 31, 2019 include an increase in loss reserves of $68 upon acquisition of Navigators Group (see [5] on page 2).

[4]See [3] on page 9 for discussion related to the deferred gain on retroactive reinsurance.

[5]Integration and transaction costs related to the acquisition of Navigators Group are not included in the expense ratio.

[6]The three and twelve months ended December 31, 2020 included an increase (decrease) in the ACL on premiums receivable of $(8) and $39 respectively, due to the economic impacts of COVID-19 representing (0.3) points and 0.3 points of the expense ratio, respectively.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

COMMERCIAL LINES

INCOME STATEMENTS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Written premiums	$	2,197	$	2,199	$	2,165	$	2,408	$	2,190	$	2,235	$	2,078	$	1,949	$	8,969	$	8,452
Change in unearned premium reserve	(40)		(52)		8		143		(86)		(15)		91		172		59		162
Earned premiums	2,237		2,251		2,157		2,265		2,276		2,250		1,987		1,777		8,910		8,290
Fee income	9		8		5		8		9		8		9		9		30		35
Losses and loss adjustment expenses
Current accident year before catastrophes [1][2]	1,307		1,366		1,472		1,343		1,361		1,336		1,179		1,037		5,488		4,913
Current accident year catastrophes	42		107		193		55		89		74		90		70		397		323
Prior accident year development [1][3]	(17)		(57)		77		41		(37)		(19)		22		(10)		44		(44)
Total losses and loss adjustment expenses	1,332		1,416		1,742		1,439		1,413		1,391		1,291		1,097		5,929		5,192
Amortization of DAC	346		344		351		356		356		356		310		274		1,397		1,296
Underwriting expenses	373		391		387		443		461		410		392		337		1,594		1,600
Amortization of other intangible assets	6		8		7		7		7		7		2		2		28		18
Dividends to policyholders	6		8		7		8		6		12		6		6		29		30
Underwriting gain (loss) [4]	183		92		(332)		20		42		82		(5)		70		(37)		189
Net servicing income (loss)	2		1		—		1		(1)		2		2		(1)		4		2
Net investment income	363		316		204		277		298		291		281		259		1,160		1,129
Net realized capital gains (losses) [5]	45		(26)		64		(143)		42		60		54		115		(60)		271
Loss on reinsurance transaction	—		—		—		—		—		—		(91)		—		—		(91)
Other expenses	(10)		(8)		(11)		(6)		(11)		(20)		(6)		(1)		(35)		(38)
Income (loss) before income taxes	583		375		(75)		149		370		415		235		442		1,032		1,462
Income tax expense (benefit)	105		52		(9)		28		68		79		44		79		176		270


Net income (loss)	478		323		(66)		121		302		336		191		363		856		1,192
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax [5]	(46)		25		(61)		143		(42)		(59)		(54)		(113)		61		(268)
Integration and transaction costs associated with an acquired business, before tax [6]	8		9		8		8		12		19		6		1		33		38
Change in loss reserves upon acquisition of a business, before tax [1]	—		—		—		—		—		—		97		—		—		97
Change in deferred gain on retroactive reinsurance, before tax [3]	5		14		54		29		16		—		—		—		102		16
Loss on reinsurance transaction, before tax	—		—		—		—		—		—		91				—		91
Income tax expense (benefit) [7]	(1)		(22)		8		(39)		4		7		(27)		23		(54)		7
Core earnings (loss)	$	444	$	349	$	(57)	$	262	$	292	$	303	$	304	$	274	$	998	$	1,173

[1]See [5] on page 2 for impact related to Navigators Group acquisition for the twelve months ended December 31, 2019.

[2]See [2] on page 9 for impact related to COVID-19.

[3]See [3] on page 9 for discussion related to the deferred gain on retroactive reinsurance.

[4]Excluding the non-core change in loss reserves upon acquisition of Navigators Group of $97 (see [5] on page 2), underwriting gain for the twelve months ended December 31, 2019 was $286.

[5]See [1] on page 2 for impact of the loss on sale of Continental Europe Operations.

[6]Includes Navigators Group integration costs.

[7]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

COMMERCIAL LINES

INCOME STATEMENTS (CONTINUED)

Prior accident year development included the following unfavorable (favorable) reserve development:


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Auto liability	$	—	$	—	$	22	$	5	$	—	$	25	$	2	$	—	$	27	$	27

Professional liability	2		(21)		4		1		(3)		(1)		33		—		(14)		29
Package business	(34)		(18)		(7)		1		(15)		(23)		(14)		5		(58)		(47)
General liability [1]	125		(2)		102		12		(1)		19		37		6		237		61
Marine	2		—		1		—		—		(2)		10		—		3		8
Bond	(9)		—		(10)		—		(1)		(2)		—		—		(19)		(3)
Assumed Reinsurance	1		—		(7)		—		—		—		3		—		(6)		3
Commercial property	2		(4)		5		(7)		5		(1)		(13)		(2)		(4)		(11)


Workers’ compensation	(38)		(34)		(21)		(17)		(30)		(40)		(30)		(20)		(110)		(120)

Workers' compensation discount accretion	8		9		9		9		8		8		9		8		35		33
Catastrophes [2]	(77)		—		(67)		(5)		(7)		(5)		(16)		(12)		(149)		(40)
Uncollectible reinsurance	—		—		—		—		(5)		—		—		—		—		(5)
Other reserve re-estimates	(4)		(1)		(8)		13		(4)		3		1		5		—		5


Prior accident year development before change in deferred gain	(22)		(71)		23		12		(53)		(19)		22		(10)		(58)		(60)

Change in deferred gain on retroactive reinsurance included in other liabilities [3]	5		14		54		29		16		—		—		—		102		16
Total prior accident year development [4]	$	(17)	$	(57)	$	77	$	41	$	(37)	$	(19)	$	22	$	(10)	$	44	$	(44)

[1]See [1] on page 10 for discussion related to general liability prior year development.

[2]See [3] on page 10 for discussion related to catastrophes prior year development.

[3]See [6] on page 2 for discussion related to the deferred gain on retroactive reinsurance. The change in deferred gain on retroactive reinsurance for the three months ended December 31, 2020 relates to ceding losses to the Navigators ADC in excess of ceded premium paid resulting in a deferred reinsurance benefit.

[4]The prior accident year reserve increase of $68 related to the Navigators Group acquisition is included in the three months ended June 30, 2019 and year ended December 31, 2019 (see [5] on page 2). The change in loss reserves upon acquisition represented increases of $34 for general liability, $25 for professional liability, $10 for marine, $3 for assumed reinsurance and $2 for commercial auto liability, partially offset by a reserve decrease of $6 for commercial property.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

COMMERCIAL LINES

UNDERWRITING RATIOS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
UNDERWRITING GAIN (LOSS)	$	183	$	92	$	(332)	$	20	$	42	$	82	$	(5)	$	70	$	(37)	$	189
UNDERWRITING RATIOS
Losses and loss adjustment expenses
Current accident year before catastrophes [1]	58.4		60.7		68.2		59.3		59.8		59.4		59.3		58.4		61.6		59.3
Current accident year catastrophes	1.9		4.8		8.9		2.4		3.9		3.3		4.5		3.9		4.5		3.9
Prior accident year development [2]	(0.8)		(2.5)		3.6		1.8		(1.6)		(0.8)		1.1		(0.6)		0.5		(0.5)
Total losses and loss adjustment expenses	59.5		62.9		80.8		63.5		62.1		61.8		65.0		61.7		66.5		62.6
Expenses [3]	32.0		32.7		34.3		35.2		35.8		34.0		35.0		34.0		33.5		34.7
Policyholder dividends	0.3		0.4		0.3		0.4		0.3		0.5		0.3		0.3		0.3		0.4
Combined ratio [4]	91.8		95.9		115.4		99.1		98.2		96.4		100.3		96.1		100.4		97.7
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes and prior accident year development	(1.1)		(2.3)		(12.5)		(4.2)		(2.3)		(2.5)		(5.6)		(3.3)		(5.0)		(3.4)
Current accident year change in loss reserves upon acquisition of a business	—		—		—		—		—		—		(1.5)		—		—		(0.3)
Underlying combined ratio	90.7		93.7		102.9		94.9		95.9		93.9		93.2		92.7		95.5		94.0

COMBINED RATIOS BY LINE OF BUSINESS
SMALL COMMERCIAL
Combined ratio	80.2		89.5		97.4		93.2		93.0		86.6		89.2		92.4		90.0		90.3
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes	(2.9)		(5.5)		(13.2)		(2.6)		(4.4)		(1.9)		(5.6)		(3.4)		(6.0)		(3.8)
Prior accident year development	9.7		3.7		8.7		(1.3)		3.1		3.2		4.3		(0.1)		5.1		2.6

Underlying combined ratio	87.0		87.7		92.9		89.3		91.7		87.9		87.8		88.9		89.2		89.1
MIDDLE & LARGE COMMERCIAL
Combined ratio	86.5		101.2		124.3		103.8		100.5		107.3		105.8		103.0		103.8		104.1
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes	0.2		(5.1)		(9.8)		(3.6)		(4.2)		(5.4)		(4.1)		(5.0)		(4.5)		(4.7)
Prior accident year development	6.3		1.6		(1.6)		0.2		1.1		(2.4)		(0.7)		0.2		1.6		(0.4)

Underlying combined ratio	93.0		97.7		112.9		100.4		97.4		99.6		100.9		98.1		100.9		99.0
GLOBAL SPECIALTY
Combined ratio [2] [4] [5]	95.1		99.6		113.8		102.2		104.5		97.9		120.4		85.7		102.6		103.6
Adjustments to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes	(3.0)		(3.2)		(1.2)		(0.6)		(2.7)		(2.9)		(2.3)		(2.3)		(2.0)		(2.6)
Prior accident year development [2]	1.3		1.8		(7.1)		(5.2)		(1.1)		1.1		(18.2)		5.9		(2.3)		(3.1)
Current accident year change in loss reserves upon acquisition of a business	—		—		—		—		—		—		(9.1)		—		—		(1.9)
Underlying combined ratio	93.3		98.2		105.5		96.4		100.8		96.2		90.7		89.4		98.3		96.0

[1]The three and twelve months ended December 31, 2020 included COVID-19 losses, net of favorable workers' compensation frequency, of 1.3 points and 3.1 points, respectively. See note [2] on page 9.

[2]See [4] on page 10 for discussion related to the change in deferred gain on retroactive reinsurance for the three months ended December 31, 2020.

[3]Integration and transaction costs related to the acquisition of Navigators Group are not included in the expense ratio.

[4]The three and twelve months ended December 31, 2020 included a change in deferred gain on retroactive reinsurance related to the Navigators ADC of $5 and $102, respectively, representing 0.2 points and 1.1 points, respectively of the Commercial Lines combined ratio and 0.9 points and 4.6 points, respectively, of the global specialty combined ratio.

[5]Combined ratio for the year ended December 31, 2019 includes loss reserve increases upon acquisition of Navigators Group of $97 (prior accident year reserve increases of $68 and current accident year reserve increases of $29), or 1.2 points of the Commercial Lines combined ratio and 5.9 points of the global specialty combined ratio.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

COMMERCIAL LINES

SUPPLEMENTAL DATA


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020			Dec 31 2019
WRITTEN PREMIUMS
Small Commercial	$	873		$	890		$	877		$	1,011		$	881		$	897		$	960		$	1,010		$	3,651		$	3,748
Middle & Large Commercial	746			750			683			797			779			768			757			757			2,976			3,061
Middle Market	647			653			609			680			673			675			673			641			2,589			2,662
National Accounts and Other	99			97			74			117			106			93			84			116			387			399
Global Specialty [1]	568			549			595			589			519			559			353			171			2,301			1,602
U.S.	395			395			389			379			364			376			274			171			1,558			1,185
International	107			88			119			98			113			115			43			—			412			271
Global Re	66			66			87			112			42			68			36			—			331			146
Other	10			10			10			11			11			11			8			11			41			41
Total	$	2,197		$	2,199		$	2,165		$	2,408		$	2,190		$	2,235		$	2,078		$	1,949		$	8,969		$	8,452
EARNED PREMIUMS
Small Commercial	$	908		$	935		$	877		$	930		$	939		$	936		$	933		$	910		$	3,650		$	3,718
Middle & Large Commercial	742			749			713			772			786			765			729			703			2,976			2,983
Middle Market	649			646			625			673			683			674			637			608			2,593			2,602
National Accounts and Other	93			103			88			99			103			91			92			95			383			381
Global Specialty [1]	577			555			557			552			542			538			314			153			2,241			1,547
U.S.	386			387			368			374			360			362			241			153			1,515			1,116
International	99			101			117			112			106			101			44			—			429			251
Global Re	92			67			72			66			76			75			29			—			297			180
Other	10			12			10			11			9			11			11			11			43			42
Total	$	2,237		$	2,251		$	2,157		$	2,265		$	2,276		$	2,250		$	1,987		$	1,777		$	8,910		$	8,290

COMMERCIAL LINES STATISTICAL PREMIUM INFORMATION
Small Commercial
Net New Business Premium	$	153		$	129		$	118		$	157		$	138		$	150		$	183		$	175		$	557		$	646
Renewal Written Price Increases	1.9		%	1.6		%	1.8		%	2.4		%	2.1		%	2.3		%	1.8		%	1.1		%	2.0		%	1.8		%

Premium Retention [2]	81		%	82		%	86		%	86		%	86		%	85		%	86		%	85		%	84		%	85		%

Policies in Force (in thousands)	1,283			1,278			1,297			1,291			1,291			1,294			1,291			1,280
Middle Market [3]
Net New Business Premium	$	124		$	131		$	99		$	125		$	121		$	146		$	177		$	140		$	479		$	584
Renewal Written Price Increases	6.9		%	7.7		%	7.4		%	7.7		%	5.7		%	4.3		%	2.5		%	2.4		%	7.4		%	3.8		%

Premium Retention [2]	74		%	75		%	77		%	82		%	81		%	83		%	86		%	84		%	77		%	84		%

Policies in Force (in thousands)	59			59			60			62			62			64			64			64
Global Specialty
U.S. - Renewal Written Price Increases	19.2		%	20.1		%	19.2		%	11.4		%	12.0		%	6.7		%							17.6		%
Gross New Business Premium [4]	$	184		$	185		$	186		$	197		$	188		$	192								$	752

[1]U.S. business includes a small amount of business issued by U.S. insurance entities to U.S. policyholders with international-based exposures ("multinational exposure"). International represents Navigators Group business written in either Lloyd's market or other international markets, which includes U.S.-based exposures. Global Re includes assumed premiums previously written by Navigators Re.

[2]Contributing to the decline in premium retention for both Small Commercial and Middle Market beginning in the third and fourth quarter of 2020 was the effect of lower insured exposure, primarily lower payroll on workers' compensation policies.

[3]Middle market disclosures exclude loss sensitive and programs businesses.

[4]Excludes Global Re and Continental Europe Operations and is before ceded reinsurance.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PERSONAL LINES

INCOME STATEMENTS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Written premiums [1]	$	673	$	781	$	738	$	744	$	714	$	822	$	824	$	771	$	2,936	$	3,131
Change in unearned premium reserve	(88)		2		44		(30)		(81)		19		23		(28)		(72)		(67)
Earned premiums [1]	761		779		694		774		795		803		801		799		3,008		3,198
Fee income	8		8		9		9		9		9		10		9		34		37
Losses and loss adjustment expenses
Current accident year before catastrophes	440		436		356		463		539		531		517		500		1,695		2,087
Current accident year catastrophes	13		122		55		19		26		32		48		34		209		140
Prior accident year development	(42)		(29)		(349)		(18)		(17)		(28)		4		(1)		(438)		(42)
Total losses and loss adjustment expenses	411		529		62		464		548		535		569		533		1,466		2,185
Amortization of DAC	59		60		61		64		65		64		65		65		244		259
Underwriting expenses	144		146		150		151		161		154		155		155		591		625
Amortization of other intangible assets	1		—		2		1		2		1		2		1		4		6
Underwriting gain	154		52		428		103		28		58		20		54		737		160
Net servicing income	4		5		3		2		2		4		4		3		14		13
Net investment income	47		41		28		41		45		46		46		42		157		179
Net realized capital gains (losses)	7		3		8		(23)		7		9		8		19		(5)		43
Other income (expense)	—		(2)		1		—		—		—		(2)		1		(1)		(1)
Income before income taxes	212		99		468		123		82		117		76		119		902		394
Income tax expense	42		20		97		25		16		23		14		23		184		76
Net income	170		79		371		98		66		94		62		96		718		318
Adjustments to reconcile net income (loss) to core earnings (losses):
Net realized capital losses (gains), excluded from core earnings, before tax	(6)		(3)		(8)		23		(7)		(9)		(8)		(18)		6		(42)
Income tax expense (benefit) [2]	—		1		1		(4)		2		2		1		4		(2)		9
Core earnings	$	164	$	77	$	364	$	117	$	61	$	87	$	55	$	82	$	722	$	285

[1]Written and earned premiums for the three months ended June 30, 2020 and twelve months ended December 31, 2020 included a reduction of $81 for automobile premium credits given to policyholders because of the reduction in miles driven resulting from shelter-in-place guidelines due to COVID-19.

[2]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PERSONAL LINES

INCOME STATEMENTS (CONTINUED)

Prior accident year development included the following unfavorable (favorable) reserve development:


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Auto liability	$	(8)	$	(32)	$	(15)	$	(6)	$	(10)	$	(23)	$	—	$	(5)	$	(61)	$	(38)
Homeowners	4		3		2		(2)		3		(1)		—		1		7		3

Catastrophes [1]	(39)		—		(333)		(8)		(8)		—		2		4		(380)		(2)
Other reserve re-estimates, net	1		—		(3)		(2)		(2)		(4)		2		(1)		(4)		(5)

Total prior accident year development	$	(42)	$	(29)	$	(349)	$	(18)	$	(17)	$	(28)	$	4	$	(1)	$	(438)	$	(42)

[1] See [3] on page 10 for discussion related to catastrophes prior year development

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PERSONAL LINES

UNDERWRITING RATIOS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
UNDERWRITING GAIN	$	154	$	52	$	428	$	103	$	28	$	58	$	20	$	54	$	737	$	160
UNDERWRITING RATIOS
Losses and loss adjustment expenses
Current accident year before catastrophes	57.8		56.0		51.3		59.8		67.8		66.1		64.5		62.6		56.3		65.3
Current accident year catastrophes	1.7		15.7		7.9		2.5		3.3		4.0		6.0		4.3		6.9		4.4
Prior accident year development	(5.5)		(3.7)		(50.3)		(2.3)		(2.1)		(3.5)		0.5		(0.1)		(14.6)		(1.3)
Total losses and loss adjustment expenses	54.0		67.9		8.9		59.9		68.9		66.6		71.0		66.7		48.7		68.3
Expenses	25.8		25.4		29.4		26.7		27.5		26.2		26.5		26.5		26.8		26.7
Combined ratio	79.8		93.3		38.3		86.7		96.5		92.8		97.5		93.2		75.5		95.0
Adjustment to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes and prior accident year development	3.8		(12.0)		42.4		(0.2)		(1.2)		(0.5)		(6.5)		(4.2)		7.7		(3.1)
Underlying combined ratio	83.6		81.4		80.7		86.6		95.3		92.3		91.0		89.1		83.1		91.9
PRODUCT
Automobile
Combined ratio	88.3		81.3		82.5		89.8		100.3		95.7		97.2		93.1		85.5		96.6
Adjustment to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes	(0.5)		(1.5)		(1.8)		(0.3)		(0.6)		(1.2)		(0.9)		(0.6)		(1.0)		(0.8)
Prior accident year development	1.9		5.2		5.6		1.5		2.8		4.2		0.5		1.1		3.5		2.1
Underlying combined ratio	89.6		84.9		86.3		90.9		102.5		98.8		96.7		93.6		88.0		97.9
Homeowners
Combined ratio	60.3		122.9		(45.8)		79.2		87.8		86.5		99.3		93.1		54.2		91.7
Adjustment to reconcile combined ratio to underlying combined ratio:
Current accident year catastrophes	(4.5)		(47.7)		(20.1)		(7.0)		(9.2)		(10.6)		(17.6)		(12.7)		(19.9)		(12.5)
Prior accident year development	14.0		(1.2)		136.0		4.0		0.4		0.7		(2.6)		(2.1)		38.2		(0.9)
Underlying combined ratio	69.9		74.0		70.1		76.2		79.1		76.6		79.2		78.4		72.5		78.3

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PERSONAL LINES

SUPPLEMENTAL DATA


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
DISTRIBUTION
WRITTEN PREMIUMS
AARP Direct	$	564	$	666	$	627	$	627	$	590	$	690	$	692	$	643	$	2,484	$	2,615
AARP Agency	53		53		50		57		58		59		60		62		213		239
Other Agency	51		54		54		52		58		64		63		58		211		243
Other	5		8		7		8		8		9		9		8		28		34
Total	$	673	$	781	$	738	$	744	$	714	$	822	$	824	$	771	$	2,936	$	3,131
EARNED PREMIUMS
AARP Direct	$	644	$	657	$	581	$	647	$	664	$	667	$	663	$	657	$	2,529	$	2,651
AARP Agency	56		56		52		60		61		62		63		65		224		251
Other Agency	54		57		54		60		63		64		66		68		225		261
Other	7		9		7		7		7		10		9		9		30		35
Total	$	761	$	779	$	694	$	774	$	795	$	803	$	801	$	799	$	3,008	$	3,198
PRODUCT LINE
WRITTEN PREMIUMS
Automobile	$	459	$	529	$	481	$	534	$	495	$	562	$	564	$	555	$	2,003	$	2,176
Homeowners	214		252		257		210		219		260		260		216		933		955
Total	$	673	$	781	$	738	$	744	$	714	$	822	$	824	$	771	$	2,936	$	3,131
EARNED PREMIUMS
Automobile	$	525	$	541	$	456	$	536	$	551	$	558	$	557	$	555	$	2,058	$	2,221
Homeowners	236		238		238		238		244		245		244		244		950		977
Total	$	761	$	779	$	694	$	774	$	795	$	803	$	801	$	799	$	3,008	$	3,198

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

PERSONAL LINES

SUPPLEMENTAL DATA (CONTINUED)


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020			Dec 31 2019
STATISTICAL PREMIUM INFORMATION (YEAR OVER YEAR)
New Business Premium
Automobile	$	45		$	55		$	65		$	58		$	47		$	58		$	59		$	56		$	223		$	220
Homeowners	$	12		$	16		$	18		$	17		$	16		$	21		$	20		$	16		$	63		$	73
Renewal Written Price Increases
Automobile	1.8		%	2.2		%	2.5		%	3.1		%	3.8		%	4.1		%	4.8		%	5.5		%	2.4		%	4.6		%
Homeowners	8.8		%	7.2		%	5.1		%	4.7		%	5.1		%	5.9		%	7.0		%	7.9		%	6.4		%	6.5		%
Renewal Earned Price Increases
Automobile	2.6		%	3.1		%	3.6		%	4.2		%	4.6		%	5.1		%	5.6		%	6.5		%	3.4		%	5.5		%
Homeowners	5.9		%	5.3		%	5.4		%	6.1		%	7.0		%	8.0		%	8.9		%	9.6		%	5.7		%	8.4		%
Policy Count Retention [1]
Automobile	84		%	84		%	90		%	86		%	85		%	85		%	85		%	85		%	86		%	85		%
Homeowners	84		%	84		%	89		%	86		%	85		%	86		%	85		%	84		%	86		%	85		%
Premium Retention
Automobile [2]	84		%	85		%	74		%	86		%	86		%	87		%	87		%	87		%	82		%	87		%
Homeowners	92		%	91		%	92		%	89		%	88		%	90		%	90		%	89		%	91		%	89		%
Policies in Force (in thousands)
Automobile	1,369			1,392			1,416			1,410			1,422			1,445			1,465			1,485
Homeowners	826			846			865			868			877			893			903			913

[1] Policy count retention increased in the three month period ended June 30, 2020 and decreased in the three month period ended December 31, 2020 largely due to suspension of cancellations for non-payment of premium in second quarter 2020 as a result of providing policyholders additional time to pay their premium (until May 31, 2020 in most states) and resumption of non-payment cancellations in third quarter 2020.

[2] Premium retention for automobile decreased in the three month period ended June 30, 2020 largely due to $81 of premium credits given to automobile policyholders. Excluding the impact of the premium credits, automobile premium retention would have been 88% in second quarter 2020. See footnote [1] on page 16 for further information.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

P&C OTHER OPERATIONS

INCOME STATEMENTS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Written premiums	$	—	$	—	$	—	$	—	$	—	$	—	$	—	$	—	$	—	$	—
Change in unearned premium reserve	—		—		—		—		(2)		—		—		—		—		(2)
Earned premiums	—		—		—		—		2		—		—		—		—		2
Losses and loss adjustment expenses

Prior accident year development [1]	243		11		4		—		12		—		9		—		258		21
Total losses and loss adjustment expenses	243		11		4		—		12		—		9		—		258		21
Underwriting expenses	3		2		3		3		3		3		3		3		11		12
Underwriting loss	(246)		(13)		(7)		(3)		(13)		(3)		(12)		(3)		(269)		(31)

Net investment income	15		14		10		16		20		21		21		22		55		84
Net realized capital gains (losses)	2		2		2		(7)		3		4		4		9		(1)		20



Other income	1		—		—		—		—		—		—		—		1		—
Income (loss) before income taxes	(228)		3		5		6		10		22		13		28		(214)		73
Income tax expense (benefit)	(48)		1		—		1		1		4		2		5		(46)		12
Net income (loss)	(180)		2		5		5		9		18		11		23		(168)		61

Adjustments to reconcile net income to core earnings (losses):
Net realized capital losses (gains), excluded from core earnings, before tax	(2)		(2)		(2)		7		(3)		(4)		(3)		(9)		1		(19)

Change in deferred gain on retroactive reinsurance, before tax [1]	210		—		—		—		—		—		—		—		210		—
Income tax expense (benefit) [2]	(44)		2		(1)		(1)		1		1		—		2		(44)		4
Core earnings	$	(16)	$	2	$	2	$	11	$	7	$	15	$	8	$	16	$	(1)	$	46

[1]Asbestos and environmental reserves were reviewed in fourth quarter 2020 resulting in a $236 increase in reserves in P&C Other Operations, including $130 for asbestos and $106 for environmental. Of the $236 increase in A&E reserves, the Company recognized a $210 deferred gain on retroactive reinsurance, all recognized within P&C Other Operations, as cumulative losses ceded to the A&E ADC exceed the $650 of ceded premium paid by $210. See [2] and [4] on page 10 for additional discussion related to the deferred gain on retroactive reinsurance.

[2]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

GROUP BENEFITS

INCOME STATEMENTS


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020			Dec 31 2019
Earned premiums	$	1,318		$	1,317		$	1,378		$	1,348		$	1,345		$	1,337		$	1,377		$	1,364		$	5,361		$	5,423
Fee income	43			44			45			43			45			45			45			45			175			180
Net investment income	124			117			92			115			123			121			121			121			448			486
Net realized capital gains (losses)	18			9			3			(8)			8			14			7			5			22			34
Total revenues	1,503			1,487			1,518			1,498			1,521			1,517			1,550			1,535			6,006			6,123
Benefits, losses and loss adjustment expenses [1]	1,092			1,005			1,033			1,007			957			983			1,062			1,053			4,137			4,055
Amortization of DAC	11			13			13			13			13			14			14			13			50			54
Insurance operating costs and other expenses [2]	317			312			340			339			343			329			324			315			1,308			1,311
Amortization of other intangible assets	10			10			9			11			10			10			11			10			40			41
Total benefits, losses and expenses	1,430			1,340			1,395			1,370			1,323			1,336			1,411			1,391			5,535			5,461
Income before income taxes	73			147			123			128			198			181			139			144			471			662
Income tax expense	14			28			22			24			39			35			26			26			88			126
Net income	59			119			101			104			159			146			113			118			383			536
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax	(17)			(9)			(2)			8			(7)			(15)			(6)			(5)			(20)			(33)
Integration and transaction costs associated with acquired business, before tax	3			5			5			5			8			9			10			9			18			36
Income tax expense (benefit) [3]	4			1			(2)			(2)			1			1			(2)			—			1			—
Core earnings	$	49		$	116		$	102		$	115		$	161		$	141		$	115		$	122		$	382		$	539
Margin
Net income margin	3.9		%	8.0		%	6.7		%	6.9		%	10.5		%	9.6		%	7.3		%	7.7		%	6.4		%	8.8		%
Core earnings margin*	3.3		%	7.9		%	6.9		%	7.8		%	10.6		%	9.4		%	7.5		%	8.0		%	6.4		%	8.9		%
ROE
Net income available to common stockholders [4]	8.3		%	11.0		%	12.0		%	13.4		%	14.2		%	12.9		%	11.2		%	11.1		%
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax	(0.5		%)	(0.3		%)	(0.4		%)	(0.6		%)	(1.0		%)	(0.1		%)	0.4		%	0.6		%
Integration and transaction costs associated with acquired business, before tax	0.4		%	0.6		%	0.7		%	0.9		%	1.1		%	1.2		%	1.3		%	1.4		%
Income tax benefit [3]	—		%	(0.1		%)	(0.1		%)	(0.1		%)	—		%	(0.4		%)	(0.1)		%	(0.1)		%
Impact of AOCI, excluded from core earnings ROE	1.4		%	1.8		%	1.5		%	0.6		%	0.5		%	0.7		%	0.5		%	0.3		%
Core earnings [4]	9.6		%	13.0		%	13.7		%	14.2		%	14.8		%	14.3		%	13.3		%	13.3		%

[1]The three and twelve months ended December 31, 2020 included $152 and $239, respectively, of incurred losses from excess mortality, primarily caused by direct and indirect impacts of COVID-19. The three and twelve months ended December 31, 2020 included net losses (benefits) of $5 and ($9), respectively, representing $11 and $29, respectively, in COVID-19 related losses from short-term disability and New York Paid Family Leave claims, net of favorable frequency on other short-term disability claims of $6 and $38, respectively.

[2]The three and twelve months ended December 31, 2020 included ($7) and $1, respectively, of before tax increases (decreases) in the ACL on uncollectible premiums receivable with the increase for the twelve month period due to the economic impacts of COVID-19.

[3]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.

[4]Net income ROE and core earnings ROE are calculated by allocating a portion of debt, interest expense, preferred stock and preferred stock dividends accounted for within Corporate to Group Benefits.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

GROUP BENEFITS

SUPPLEMENTAL DATA


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020			Dec 31 2019
PREMIUMS
Fully insured ongoing premiums
Group disability	$	646		$	652		$	672		$	660		$	657		$	652		$	679		$	659		$	2,630		$	2,647
Group life	601			594			605			605			620			621			633			641			2,405			2,515
Other [1]	70			70			72			58			67			64			61			62			270			254
Total fully insured ongoing premiums	1,317			1,316			1,349			1,323			1,344			1,337			1,373			1,362			5,305			5,416
Total buyouts [2]	1			1			29			25			1			—			4			2			56			7
Total premiums	$	1,318		$	1,317		$	1,378		$	1,348		$	1,345		$	1,337		$	1,377		$	1,364		$	5,361		$	5,423
SALES (GROSS ANNUALIZED NEW PREMIUMS)
Fully insured ongoing sales
Group disability	$	28		$	55		$	65		$	213		$	43		$	29		$	48		$	219		$	361		$	339
Group life	15			69			73			136			16			30			43			143			293			232
Other [1]	6			10			11			36			8			15			8			45			63			76
Total fully insured ongoing sales	49			134			149			385			67			74			99			407			717			647
Total buyouts [2]	1			1			29			25			1			—			4			2			56			7
Total sales	$	50		$	135		$	178		$	410		$	68		$	74		$	103		$	409		$	773		$	654
RATIOS, EXCLUDING BUYOUTS
Group disability loss ratio [3]	65.1		%	65.3		%	62.6		%	71.5		%	62.0		%	64.4		%	72.9		%	69.6		%	66.1		%	67.3		%
Group life loss ratio [4]	102.0		%	87.5		%	85.9		%	74.6		%	78.1		%	80.8		%	77.8		%	81.3		%	87.5		%	79.5		%
Total loss ratio	80.2		%	73.8		%	72.0		%	71.9		%	68.8		%	71.1		%	74.6		%	74.7		%	74.5		%	72.3		%
Expense ratio [5]	24.6		%	24.3		%	25.6		%	26.2		%	25.8		%	24.9		%	23.9		%	23.4		%	25.2		%	24.5		%

[1]Includes other group coverages such as retiree health insurance, critical illness, accident, hospital indemnity and participant accident coverages.

[2]Takeover of open claim liabilities and other non-recurring premium amounts. The year ended December 31, 2020 included buyout premiums primarily from two large accounts.

[3]The three and twelve months ended December 31, 2020 included 0.7 points and (0.3) points, respectively, of incurred losses from COVID-19 short-term disability and New York paid family leave claims, net of favorable frequency on other short-term disability claims.

[4]The three and twelve months ended December 31, 2020 included 25.3 points and 9.9 points, respectively, of incurred losses from excess mortality, primarily caused by direct and indirect impacts of COVID-19.

[5]Integration and transaction costs related to the acquisition of Aetna's U.S. group life and disability business are not included in the expense ratio.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

HARTFORD FUNDS

INCOME STATEMENTS


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020		Dec 31 2019
Investment management fees	$	194		$	182		$	165		$	178		$	185		$	183		$	180		$	171		$	719	$	719
Shareholder servicing fees	22			22			20			22			22			22			21			21			86		86
Other revenue	50			47			43			48			51			50			52			48			188		201
Net realized capital gains (losses)	6			5			8			(11)			2			1			—			2			8		5
Total revenues	272			256			236			237			260			256			253			242			1,001		1,011
Sub-advisory expense	70			66			60			64			67			67			65			62			260		261
Employee compensation and benefits	30			29			28			32			28			26			28			32			119		114
Distribution and service	84			82			75			80			83			84			84			81			321		332
General, administrative and other [1]	23			24			23			17			31			28			29			30			87		118

Total expenses	207			201			186			193			209			205			206			205			787		825
Income before income taxes	65			55			50			44			51			51			47			37			214		186
Income tax expense	14			11			11			8			10			11			9			7			44		37
Net income	$	51		$	44		$	39		$	36		$	41		$	40		$	38		$	30		$	170	$	149
Adjustments to reconcile net income to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax	(6)			(5)			(8)			11			(1)			(1)			—			(2)			(8)		(4)
Income tax expense (benefit) [2]	1			1			2			(3)			—			—			—			—			1		—
Core earnings	$	46		$	40		$	33		$	44		$	40		$	39		$	38		$	28		$	163	$	145
Daily average Hartford Funds AUM	$	130,485		$	122,528		$	110,864		$	119,632		$	121,709		$	119,738		$	117,875		$	112,210		$	120,908	$	117,914
Return on assets (bps, net of tax) [3]
Net income	15.6			14.4			14.1			12.0			13.0			13.3			12.9			10.9			14.1		12.5
Core earnings*	14.1			13.1			11.9			14.7			12.7			12.9			12.9			10.3			13.5		12.2
ROE
Net income available to common stockholders [4]	49.9		%	48.2		%	48.2		%	50.2		%	49.7		%	48.0		%	49.7		%	51.3		%

Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains) excluded from core earnings, before tax	(2.4		%)	(0.9		%)	0.3		%	3.0		%	(1.4		%)	—		%	0.4		%	0.7		%
Income tax benefit [2]	0.3		%	—		%	(0.3		%)	(1.0		%)	—		%	(0.3		%)	(0.4)		%	(0.4)		%
Impact of AOCI, excluded from core earnings ROE	0.3		%	0.3		%	0.1		%	(0.7		%)	(0.5		%)	(0.6		%)	(0.6)		%	(0.4)		%
Core earnings [4]	48.1		%	47.6		%	48.3		%	51.5		%	47.8		%	47.1		%	49.1		%	51.2		%

[1]The year ended December 31, 2020 and 2019 include a state tax expense (benefit) of ($2) and $2 respectively.

[2]Represents federal income tax benefit related to before tax items not included in core earnings.

[3]Represents annualized earnings divided by daily average assets under management ("AUM"), as measured in basis points ("bps") which represents one hundredth of one percent.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

HARTFORD FUNDS

ASSET VALUE ROLLFORWARD

ASSETS UNDER MANAGEMENT BY ASSET CLASS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Equity Funds
Beginning balance	$	70,649	$	66,838	$	55,076	$	71,629	$	66,999	$	68,474	$	66,158	$	56,986	$	71,629	$	56,986
Sales	4,303		3,545		5,038		5,313		2,888		3,003		3,761		4,358		18,199		14,010
Redemptions	(4,873)		(5,102)		(5,083)		(5,701)		(3,554)		(3,867)		(4,153)		(3,893)		(20,759)		(15,467)
Net flows	(570)		(1,557)		(45)		(388)		(666)		(864)		(392)		465		(2,560)		(1,457)
Change in market value and other	12,044		5,368		11,807		(16,165)		5,296		(611)		2,708		8,707		13,054		16,100
Ending balance	$	82,123	$	70,649	$	66,838	$	55,076	$	71,629	$	66,999	$	68,474	$	66,158	$	82,123	$	71,629
Fixed Income Funds
Beginning balance	$	15,655	$	14,771	$	14,558	$	16,130	$	15,685	$	15,569	$	15,070	$	14,467	$	16,130	$	14,467
Sales	2,108		1,640		1,667		1,782		1,421		1,420		1,274		1,314		7,197		5,429
Redemptions	(1,142)		(1,121)		(2,241)		(2,632)		(1,122)		(1,491)		(1,121)		(1,138)		(7,136)		(4,872)
Net flows	966		519		(574)		(850)		299		(71)		153		176		61		557
Change in market value and other	413		365		787		(722)		146		187		346		427		843		1,106
Ending balance	$	17,034	$	15,655	$	14,771	$	14,558	$	16,130	$	15,685	$	15,569	$	15,070	$	17,034	$	16,130
Multi-Strategy Investments Funds [1]
Beginning balance	$	21,116	$	20,526	$	18,407	$	21,332	$	20,429	$	20,095	$	19,540	$	18,233	$	21,332	$	18,233
Sales	688		693		801		1,026		952		776		672		640		3,208		3,040
Redemptions	(798)		(841)		(733)		(1,145)		(825)		(768)		(823)		(869)		(3,517)		(3,285)
Net flows	(110)		(148)		68		(119)		127		8		(151)		(229)		(309)		(245)
Change in market value and other	1,639		738		2,051		(2,806)		776		326		706		1,536		1,622		3,344
Ending balance	$	22,645	$	21,116	$	20,526	$	18,407	$	21,332	$	20,429	$	20,095	$	19,540	$	22,645	$	21,332
Exchange-traded Products ("ETP") AUM
Beginning balance	$	2,621	$	2,586	$	2,574	$	3,442	$	2,847	$	2,751	$	2,457	$	1,871	$	3,442	$	1,871
Net flows	(5)		(80)		(124)		(67)		458		127		285		462		(276)		1,332
Change in market value and other	209		115		136		(801)		137		(31)		9		124		(341)		239
Ending balance	$	2,825	$	2,621	$	2,586	$	2,574	$	3,442	$	2,847	$	2,751	$	2,457	$	2,825	$	3,442
Mutual Fund and ETP AUM
Beginning balance	$	110,041	$	104,721	$	90,615	$	112,533	$	105,960	$	106,889	$	103,225	$	91,557	$	112,533	$	91,557
Sales - mutual fund	7,099		5,878		7,506		8,121		5,261		5,199		5,707		6,312		28,604		22,479
Redemptions - mutual fund	(6,813)		(7,064)		(8,057)		(9,478)		(5,501)		(6,126)		(6,097)		(5,900)		(31,412)		(23,624)
Net flows - ETP	(5)		(80)		(124)		(67)		458		127		285		462		(276)		1,332
Net flows - mutual fund and ETP	281		(1,266)		(675)		(1,424)		218		(800)		(105)		874		(3,084)		187
Change in market value and other	14,305		6,586		14,781		(20,494)		6,355		(129)		3,769		10,794		15,178		20,789
Ending balance	124,627		110,041		104,721		90,615		112,533		105,960		106,889		103,225		124,627		112,533
Talcott Resolution life and annuity separate account AUM [2]	14,809		13,669		13,123		11,538		14,425		14,021		14,412		14,364		14,809		14,425
Hartford Funds AUM	$	139,436	$	123,710	$	117,844	$	102,153	$	126,958	$	119,981	$	121,301	$	117,589	$	139,436	$	126,958

[1]Includes balanced, allocation, and alternative investment products.

[2]Represents AUM of the life and annuity business sold in May 2018 that is still managed by the Company's Hartford Funds segment.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

CORPORATE

INCOME STATEMENTS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Fee income	$	11	$	13	$	12	$	13	$	12	$	14	$	11	$	13	$	49	$	50


Other revenue (loss) [1]	(1)		(21)		73		2		28		24		10		34		53		96
Net investment income	6		3		4		9		15		10		17		24		22		66
Net realized capital gains (losses)	24		13		24		(39)		1		1		7		13		22		22
Total revenues	40		8		113		(15)		56		49		45		84		146		234
Benefits, losses and loss adjustment expenses [2]	2		1		6		6		9		5		3		2		15		19


Insurance operating costs and other expenses	17		9		29		21		17		20		33		13		76		83

Loss on extinguishment of debt	—		—		—		—		—		90		—		—		—		90

Interest expense	57		58		57		64		65		67		63		64		236		259

Restructuring and other costs	17		87		—		—		—		—		—		—		104		—
Total expenses	93		155		92		91		91		182		99		79		431		451
Income (loss) before income taxes	(53)		(147)		21		(106)		(35)		(133)		(54)		5		(285)		(217)
Income tax expense (benefit)	(12)		(39)		3		(15)		(6)		(34)		(11)		5		(63)		(46)


Net income (loss)	(41)		(108)		18		(91)		(29)		(99)		(43)		—		(222)		(171)
Preferred stock dividends	5		6		5		5		5		11		—		5		21		21
Net income (loss) available to common stockholders	(46)		(114)		13		(96)		(34)		(110)		(43)		(5)		(243)		(192)
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized capital losses (gains), excluded from core earnings, before tax	(24)		(12)		(26)		40		(2)		—		(8)		(13)		(22)		(23)
Restructuring and other costs, before tax	17		87		—		—		—		—		—		—		104		—
Loss on extinguishment of debt, before tax	—		—		—		—		—		90		—		—		—		90



Transaction costs, before tax [3]	—		—		—		—		1		1		15		—		—		17
Income tax expense (benefit) [4]	2		(18)		7		(8)		(4)		(18)		1		3		(17)		(18)

Core losses	$	(51)	$	(57)	$	(6)	$	(64)	$	(39)	$	(37)	$	(35)	$	(15)	$	(178)	$	(126)

[1]The three months ended December 31, 2020 and 2019 include $(1) and $21, respectively, and the year ended December 31, 2020 and 2019 include $42 and $66, respectively, of income (loss) before tax from the Company's retained 9.7% equity interest in the limited partnership that acquired the life and annuity business sold in May 2018.

[2]Includes benefits, losses and loss adjustment expenses for run-off structured settlement and terminal funding agreement liabilities.

[3]Related to transaction costs incurred in connection with the acquisition of Navigators Group that are included in insurance operating costs and other expenses.

[4]Represents federal income tax expense (benefit) related to before tax items not included in core earnings.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

INVESTMENT INCOME BEFORE TAX

CONSOLIDATED


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020			Dec 31 2019
Net Investment Income
Fixed maturities [1]
Taxable	$	280		$	287		$	280		$	298		$	319		$	306		$	296		$	284		$	1,145		$	1,205
Tax-exempt	69			72			77			79			81			86			90			97			297			354
Total fixed maturities	349			359			357			377			400			392			386			381			1,442			1,559
Equity securities	12			9			6			12			15			12			12			7			39			46
Mortgage loans	44			44			42			42			47			37			41			40			172			165
Limited partnerships and other alternative investments [2]	152			83			(71)			58			51			65			60			56			222			232
Other [3]	19			14			21			(12)			11			5			7			9			42			32
Subtotal	576			509			355			477			524			511			506			493			1,917			2,034
Investment expense	(20)			(17)			(16)			(18)			(21)			(21)			(18)			(23)			(71)			(83)
Total net investment income	$	556		$	492		$	339		$	459		$	503		$	490		$	488		$	470		$	1,846		$	1,951
Annualized investment yield, before tax [4]	4.3		%	3.8		%	2.7		%	3.7		%	4.0		%	4.0		%	4.2		%	4.1		%	3.6		%	4.1		%
Annualized limited partnerships and other alternative investment yield, before tax [4]	32.3		%	18.3		%	(15.3		%)	13.2		%	11.9		%	15.3		%	13.9		%	13.4		%	12.3		%	14.4		%
Annualized investment yield, before tax, excluding limited partnership and other alternative investments [4]*	3.2		%	3.3		%	3.4		%	3.3		%	3.8		%	3.6		%	3.8		%	3.7		%	3.3		%	3.7		%
Annualized investment yield, net of tax [4]	3.5		%	3.2		%	2.2		%	3.0		%	3.3		%	3.3		%	3.4		%	3.4		%	3.0		%	3.4		%
Annualized investment yield, net of tax, excluding limited partnership and other alternative investments [4]*	2.6		%	2.7		%	2.8		%	2.7		%	3.1		%	3.0		%	3.1		%	3.1		%	2.7		%	3.1		%
Average reinvestment rate [5]	2.5		%	2.1		%	2.7		%	2.9		%	3.1		%	3.1		%	3.5		%	4.1		%	2.5		%	3.4		%
Average sales/maturities yield [6]	3.2		%	3.5		%	3.6		%	3.3		%	3.8		%	4.1		%	4.0		%	4.1		%	3.4		%	4.0		%
Portfolio duration (in years) [7]	4.9			5.0			5.0			4.8			5.0			4.9			4.9			4.8			4.9			5.0

[1]Includes income on short-term investments.

[2]Other alternative investments include an insurer-owned life insurance policy, which is primarily invested in fixed income, private equity, and hedge funds.

[3]Includes changes in fair value of certain equity fund investments and income from derivatives that qualify for hedge accounting and are used to hedge fixed maturities.

[4]Represents annualized net investment income divided by the monthly average invested assets at amortized cost as applicable, excluding repurchase agreement and securities lending collateral, if any, and derivatives book value.

[5]Represents the annualized yield on fixed maturities and mortgage loans that were purchased during the respective period. Excludes U.S. Treasury securities and repurchase agreement and securities lending collateral, if any.

[6]Represents the annualized yield on fixed maturities and mortgage loans that were sold, matured, or redeemed, including calls and pay-downs, during the respective period. Excludes U.S. Treasury securities, cash equivalent securities, and repurchase agreement and securities lending collateral, if any.

[7]Excludes certain short-term investments.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

INVESTMENT INCOME BEFORE TAX

PROPERTY & CASUALTY


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020			Dec 31 2019
Net Investment Income
Fixed maturities [1]
Taxable	$	207		$	210		$	206		$	216		$	232		$	218		$	201		$	182		$	839		$	833
Tax-exempt	52			53			57			58			59			65			68			73			220			265
Total fixed maturities	259			263			263			274			291			283			269			255			1,059			1,098
Equity securities	7			6			3			10			9			9			8			5			26			31
Mortgage loans	30			31			30			29			32			26			28			27			120			113
Limited partnerships and other alternative investments [2]	128			72			(62)			48			38			52			50			46			186			186
Other [3]	15			12			19			(14)			9			3			7			7			32			26
Subtotal	439			384			253			347			379			373			362			340			1,423			1,454
Investment expense	(14)			(13)			(11)			(13)			(16)			(15)			(14)			(17)			(51)			(62)
Total net investment income	$	425		$	371		$	242		$	334		$	363		$	358		$	348		$	323		$	1,372		$	1,392
Annualized investment yield, before tax [4]	4.4		%	3.9		%	2.6		%	3.6		%	4.0		%	4.0		%	4.2		%	4.2		%	3.7		%	4.1		%
Annualized limited partnerships and other alternative investment yield, before tax [4]	32.9		%	19.2		%	(15.9		%)	13.1		%	10.6		%	14.6		%	13.9		%	13.0		%	12.5		%	13.7		%
Annualized investment yield, before tax, excluding limited partnership and other alternative investments [4]	3.2		%	3.3		%	3.5		%	3.2		%	3.7		%	3.6		%	3.8		%	3.8		%	3.3		%	3.7		%
Annualized investment yield, net of tax [4]	3.6		%	3.3		%	2.2		%	3.0		%	3.3		%	3.3		%	3.5		%	3.6		%	3.0		%	3.4		%
Annualized investment yield, net of tax, excluding limited partnership and other alternative investments [4]	2.6		%	2.7		%	2.9		%	2.7		%	3.1		%	3.0		%	3.2		%	3.2		%	2.7		%	3.1		%
Average reinvestment rate [5]	2.6		%	2.0		%	2.7		%	2.9		%	3.0		%	3.1		%	3.5		%	4.1		%	2.5		%	3.4		%
Average sales/maturities yield [6]	3.0		%	3.4		%	3.5		%	3.2		%	3.8		%	4.1		%	3.9		%	4.1		%	3.3		%	3.9		%
Portfolio duration (in years) [7]	4.9			5.0			4.9			4.7			4.8			4.8			4.8			4.9			4.9			4.8

Footnotes [1] through [7] are explained on page 27.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

INVESTMENT INCOME BEFORE TAX

GROUP BENEFITS


	THREE MONTHS ENDED																								YEAR ENDED
	Dec 31 2020			Sept 30 2020			Jun 30 2020			Mar 31 2020			Dec 31 2019			Sept 30 2019			Jun 30 2019			Mar 31 2019			Dec 31 2020			Dec 31 2019
Net Investment Income
Fixed maturities [1]
Taxable	$	72		$	76		$	73		$	76		$	79		$	81		$	81		$	81		$	297		$	322
Tax-exempt	16			17			18			19			20			20			20			22			70			82
Total fixed maturities	88			93			91			95			99			101			101			103			367			404
Equity securities	1			2			1			1			—			1			1			—			5			2
Mortgage loans	14			13			12			13			15			11			13			13			52			52
Limited partnerships and other alternative investments [2]	24			11			(9)			10			13			13			10			10			36			46
Other [3]	3			2			2			1			1			1			—			1			8			3
Subtotal	130			121			97			120			128			127			125			127			468			507
Investment expense	(6)			(4)			(5)			(5)			(5)			(6)			(4)			(6)			(20)			(21)
Total net investment income	$	124		$	117		$	92		$	115		$	123		$	121		$	121		$	121		$	448		$	486
Annualized investment yield, before tax [4]	4.3		%	4.1		%	3.2		%	4.0		%	4.3		%	4.2		%	4.2		%	4.2		%	3.9		%	4.2		%
Annualized limited partnerships and other alternative investment yield, before tax [4]	29.4		%	13.8		%	(12.4		%)	14.0		%	18.2		%	19.0		%	14.0		%	15.6		%	11.5		%	17.8		%
Annualized investment yield, before tax, excluding limited partnership and other alternative investments [4]	3.5		%	3.8		%	3.6		%	3.7		%	3.9		%	3.8		%	3.9		%	3.9		%	3.7		%	3.9		%
Annualized investment yield, net of tax [4]	3.5		%	3.3		%	2.6		%	3.3		%	3.5		%	3.4		%	3.4		%	3.4		%	3.2		%	3.4		%
Annualized investment yield, net of tax, excluding limited partnership and other alternative investments [4]	2.9		%	3.1		%	3.0		%	3.0		%	3.2		%	3.1		%	3.2		%	3.2		%	3.0		%	3.2		%
Average reinvestment rate [5]	2.7		%	2.4		%	3.3		%	3.2		%	3.3		%	3.4		%	3.8		%	4.0		%	2.9		%	3.7		%
Average sales/maturities yield [6]	4.0		%	3.8		%	3.9		%	4.0		%	4.1		%	4.3		%	4.2		%	4.0		%	4.0		%	4.1		%
Portfolio duration (in years) [7]	6.0			6.2			6.1			5.9			6.1			6.0			5.9			5.8			6.0			6.1

Footnotes [1] through [7] are explained on page 27.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

NET INVESTMENT INCOME

CONSOLIDATED


	THREE MONTHS ENDED																YEAR ENDED
Net Investment Income by Segment	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net Investment Income
Commercial Lines	$	363	$	316	$	204	$	277	$	298	$	291	$	281	$	259	$	1,160	$	1,129
Personal Lines	47		41		28		41		45		46		46		42		157		179
P&C Other Operations	15		14		10		16		20		21		21		22		55		84
Total Property & Casualty	425		371		242		334		363		358		348		323		1,372		1,392
Group Benefits	124		117		92		115		123		121		121		121		448		486
Hartford Funds	1		1		1		1		2		1		2		2		4		7
Corporate	6		3		4		9		15		10		17		24		22		66
Total net investment income by segment	$	556	$	492	$	339	$	459	$	503	$	490	$	488	$	470	$	1,846	$	1,951


	THREE MONTHS ENDED																YEAR ENDED
Net Investment Income From Limited Partnerships and Other Alternative Investments	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Total Property & Casualty	$	128	$	72	$	(62)	$	48	$	38	$	52	$	50	$	46	$	186	$	186
Group Benefits	24		11		(9)		10		13		13		10		10		36		46
Total net investment income from limited partnerships and other alternative investments [1]	$	152	$	83	$	(71)	$	58	$	51	$	65	$	60	$	56	$	222	$	232

[1]Amounts are included above in total net investment income by segment.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

COMPONENTS OF NET REALIZED CAPITAL GAINS (LOSSES)

CONSOLIDATED


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net Realized Capital Gains (Losses)
Gross gains on sales	$	54	$	27	$	96	$	78	$	44	$	77	$	69	$	44	$	255	$	234
Gross losses on sales	(8)		(12)		(22)		(8)		(12)		(4)		(19)		(21)		(50)		(56)
Equity securities [1]	55		42		75		(386)		73		19		30		132		(214)		254
Net credit losses on fixed maturities, AFS	5		(1)		(20)		(12)										(28)
Change in ACL on mortgage loans	—		5		(22)		(2)										(19)
Intent-to-sell impairments	—		—		—		(5)		—		—		—		—		(5)		—
Net impairment losses									—		(1)		—		(2)				(3)
Valuation allowances on mortgage loans									—		—		1		—				1
Other net gains (losses) [2]	(4)		(55)		2		104		(42)		(2)		(1)		10		47		(35)



Total net realized capital gains (losses)	102		6		109		(231)		63		89		80		163		(14)		395
Net realized capital gains, included in core earnings, before tax	(1)		—		(2)		(1)		(1)		(1)		(1)		(3)		(4)		(6)
Total net realized capital gains (losses) excluded from core earnings, before tax	101		6		107		(232)		62		88		79		160		(18)		389
Income tax benefit (expense) related to net realized capital gains (losses) excluded from core earnings	(21)		5		(21)		48		(11)		(18)		(18)		(34)		11		(81)
Total net realized capital gains (losses) excluded from core earnings, after tax	$	80	$	11	$	86	$	(184)	$	51	$	70	$	61	$	126	$	(7)	$	308

[1]Includes all changes in fair value and trading gains and losses for equity securities.

[2]Includes changes in value of non-qualifying derivatives, including credit derivatives, interest rate derivatives used to manage duration, and equity derivatives. Also includes periodic net coupon settlements on credit derivatives, which are included in core earnings, as well as transactional foreign currency revaluation.The twelve months ended December 31, 2020 included $75 of realized gains on terminated derivatives used to hedge against a decline in equity market levels and $48 of realized losses on sale of Continental Europe Operations.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

COMPOSITION OF INVESTED ASSETS

CONSOLIDATED


	Dec 31 2020				Sept 30 2020				Jun 30 2020				Mar 31 2020				Dec 31 2019
	Amount [1]		Percent		Amount		Percent		Amount		Percent		Amount		Percent		Amount [1]		Percent
Total investments	$	56,532	100.0	%	$	54,778	100.0	%	$	53,028	100.0	%	$	50,359	100.0	%	$	53,030	100.0	%
Asset-backed securities	$	1,564	3.5	%	$	1,490	3.4	%	$	1,416	3.3	%	$	1,348	3.4	%	$	1,476	3.5	%
Collateralized loan obligations	2,780		6.2	%	2,449		5.6	%	2,187		5.2	%	1,989		5.0	%	2,183		5.2	%
Commercial mortgage-backed securities	4,484		9.9	%	4,444		10.1	%	4,211		10.0	%	4,302		10.6	%	4,338		10.3	%
Corporate	20,273		45.0	%	19,416		44.1	%	18,563		44.0	%	16,798		41.8	%	17,396		41.4	%
Foreign government/government agencies	919		2.0	%	984		2.2	%	972		2.3	%	1,063		2.6	%	1,123		2.7	%
Municipal [2]	9,503		21.1	%	9,310		21.1	%	9,394		22.2	%	9,497		23.6	%	9,498		22.5	%
Residential mortgage-backed securities	4,107		9.2	%	4,548		10.3	%	3,895		9.3	%	4,086		10.2	%	4,869		11.4	%
U.S. Treasuries	1,405		3.1	%	1,403		3.2	%	1,562		3.7	%	1,122		2.8	%	1,265		3.0	%
Total fixed maturities, AFS	$	45,035	100.0	%	$	44,044	100.0	%	$	42,200	100.0	%	$	40,205	100.0	%	$	42,148	100.0	%
U.S. government/government agencies	$	5,214	11.6	%	$	5,650	12.8	%	$	5,204	12.3	%	$	5,126	12.8	%	$	5,644	13.4	%
AAA	6,848		15.2	%	6,789		15.4	%	6,471		15.3	%	6,395		15.9	%	6,617		15.7	%
AA	8,453		18.8	%	8,152		18.5	%	8,013		19.0	%	7,755		19.3	%	8,146		19.3	%
A	11,595		25.7	%	11,414		25.9	%	11,289		26.8	%	10,541		26.2	%	10,843		25.7	%
BBB	10,856		24.1	%	10,291		23.4	%	9,590		22.7	%	8,962		22.3	%	9,530		22.6	%
BB	1,507		3.3	%	1,222		2.8	%	1,112		2.6	%	974		2.4	%	877		2.1	%
B	523		1.2	%	480		1.1	%	481		1.2	%	408		1.0	%	456		1.1	%
CCC	31		0.1	%	37		0.1	%	31		0.1	%	35		0.1	%	26		0.1	%
CC & below	8		—	%	9		—	%	9		—	%	9		—	%	9		—	%
Total fixed maturities, AFS	$	45,035	100.0	%	$	44,044	100.0	%	$	42,200	100.0	%	$	40,205	100.0	%	$	42,148	100.0	%

[1]Amount represents the value at which the assets are presented in the Consolidating Balance Sheets (page 4).

[2]Primarily comprised of $7.0 billion in Property & Casualty, $2.3 billion in Group Benefits, and $0.2 billion in Corporate as of December 31, 2020.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

INVESTED ASSET EXPOSURES

DECEMBER 31, 2020



	Cost or Amortized Cost		Fair Value		Percent of Total Invested Assets
Top Ten Corporate Fixed Maturity, AFS and Equity Exposures by Sector
Financial services	$	5,087	$	5,460	9.7	%
Consumer non-cyclical	2,974		3,284		5.8	%
Technology and communications	2,832		3,199		5.7	%
Utilities	2,025		2,275		4.0	%
Capital goods	1,526		1,663		2.9	%
Energy [1]	1,495		1,637		2.9	%
Consumer cyclical	1,530		1,636		2.9	%
Transportation	757		839		1.5	%
Basic industry	752		820		1.4	%
Other	861		898		1.6	%
Total	$	19,839	$	21,711	38.4	%
Top Ten Exposures by Issuer [2]
Apple Inc.	$	212	$	244	0.4	%
IBM Corporation	203		232		0.4	%
New York State Dormitory Authority	200		212		0.4	%
Bank of America Corporation	184		209		0.4	%
Comcast Corporation	163		198		0.4	%
Commonwealth of Massachusetts	179		193		0.4	%
Morgan Stanley	167		191		0.3	%
Government of Canada	180		184		0.3	%
Goldman Sachs Group Inc.	160		181		0.3	%
Bristol-Myers Squibb Company	156		180		0.3	%
Total	$	1,804	$	2,024	3.6	%

[1]Excludes investments in foreign government, government agency securities or other fixed maturities that are correlated to energy exposure but are not direct obligations of, or exposures to, energy-related companies.

[2]Excludes U.S. government and government agency securities, mortgage obligations issued by government sponsored agencies, cash equivalent securities, exchange-traded mutual funds, and exposures resulting from derivative transactions.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.

APPENDIX

BASIS OF PRESENTATION AND DEFINITIONS

All amounts are in millions, except for per share and ratio information, unless otherwise stated. Amounts presented throughout this document have been rounded for presentation purposes.

The Hartford Financial Services Group, Inc. (the "Company", "we", or "our") currently conducts business principally in five reporting segments: Commercial Lines, Personal Lines, Property & Casualty Other Operations ("P&C Other Operations"), Group Benefits and Hartford Funds, as well as a Corporate category.

Property & Casualty ("P&C") businesses consist of three reporting segments: Commercial Lines, Personal Lines and P&C Other Operations. Commercial Lines provides workers’ compensation, property, automobile, general liability, umbrella, professional liability, bond, marine, livestock and accident and health reinsurance to businesses in the United States ("U.S.") and internationally. Commercial Lines generally consists of products written for small businesses, middle market companies as well as national and multi-national accounts, largely distributed through retail agents and brokers, wholesale agents and global and specialty reinsurance brokers. Small commercial and middle market lines within middle & large commercial are generally referred to as standard commercial lines. Global specialty provides a variety of customized insurance products, including reinsurance. Personal Lines provides automobile, homeowners and personal umbrella coverages to individuals across the U.S., including a special program designed exclusively for members of AARP. P&C Other Operations includes certain property and casualty operations, managed by the Company, that have discontinued writing new business and represent approximately 90% of the Company's asbestos and environmental exposures.

Group Benefits provides group life, accident and disability coverage, group retiree health and voluntary benefits to individual members of employer groups and associations. Group Benefits offers disability underwriting, administration, claims processing and reinsurance to other insurers and self-funded employer plans.

Hartford Funds provides investment management, administration, distribution and related services to investors through investment products in domestic markets. Mutual fund and exchange-traded products are sold primarily through retail, bank trust and registered investment advisor channels.

The Company includes in the Corporate category reserves for run-off structured settlement and terminal funding agreement liabilities, restructuring costs, capital raising activities (including equity financing, debt financing and related interest expense), transaction expenses incurred in connection with an acquisition, purchase accounting adjustments related to goodwill, and other expenses not allocated to the reporting segments. Corporate also includes investment management fees and expenses related to managing third party business, including management of the invested assets of Talcott Resolution Life, Inc. and its subsidiaries ("Talcott Resolution"). Talcott Resolution is the holding company of the life and annuity business that we sold in May 2018. In addition, Corporate includes a 9.7% ownership interest in the legal entity that acquired the life and annuity business sold.

Certain operating and statistical measures for P&C Commercial Lines and for Personal Lines have been incorporated herein to provide supplemental data that indicate current trends in the Company's business. These measures include policies in-force, net new business premium, gross new business premium, premium retention, policy count retention and renewal earned and written price increases. Premium retention is defined as renewal premium written in the current period divided by total premium written in the prior period. Policy count retention represents the ratio of the number of policies renewed during the period divided by the number of policies from the previous policy term period. Renewal earned price increases represent the portions of the prior and current period renewal written price increases that have been earned based on the period of time the underlying renewal policies have been in effect. Renewal written price increases for Commercial Lines represent the combined effect of rate changes, amount of insurance and individual risk pricing decisions per unit of exposure since the prior year on policies that renewed and includes the combined effect of rate changes, amount of insurance and other changes in exposure. Net new business premium represents the amount of premiums charged, after ceded reinsurance, for policies issued to customers who were not insured with the Company in the previous policy term. Net new business premium plus renewal written premium equals total written premium. Gross new business premium represents the amount of premiums charged, before ceded reinsurance, for policies issued to customers who were not insured with the Company in the previous policy term. Gross new business premium plus gross renewal written premium less ceded reinsurance equals total written premium. For global specialty, gross new business premium is used by management, as it is thought to be more indicative of future growth, due to a significant portion of the book that is comprised of Global Re. For Personal Lines, renewal written price increases represent the total change in premium per policy since the prior year on those policies that renewed and includes the combined effect of rate changes, amount of insurance and other changes in exposure. For Personal Lines, other changes in exposure include, but are not limited to, the effect of changes in number of drivers, vehicles and incidents, as well as changes in customer policy elections, such as deductibles and limits.

The Company, along with others in the property and casualty insurance industry, uses underwriting ratios as measures of performance. The loss and loss adjustment expense ratio is the ratio of losses and loss adjustment expenses to earned premiums. The expense ratio is the ratio of underwriting expenses less fee income to earned premiums. Underwriting expenses included in the expense ratio consists of amortization of deferred policy acquisition costs and insurance operating costs and expenses, including certain centralized services and bad debt expense, but excluding integration and transaction costs associated with an acquired business.The policyholder dividend ratio is the ratio of policyholder dividends to earned premiums. The combined ratio is the sum of the loss and loss adjustment expense ratio, the expense ratio and the policyholder dividend ratio. These ratios are relative measurements that describe the related cost of losses, expenses and policyholder dividends for every $100 of earned premiums. A combined ratio below 100 demonstrates underwriting profit; a combined ratio above 100 demonstrates underwriting losses. The current accident year catastrophe ratio (a component of the loss ratio) represents the ratio of catastrophe losses and loss adjustment expenses incurred in the current accident year to earned premiums. The prior accident year loss and loss adjustment expense ratio (a component of the loss ratio) represents the increase (decrease) in the estimated cost of settling catastrophe and non-catastrophe claims incurred in prior accident years as recorded in the current calendar year divided by earned premiums.

A catastrophe is a severe loss, resulting from natural or man-made events, including risks such as fire, earthquake, windstorm, explosion, terrorist attack, civil unrest and similar events. Each catastrophe has unique characteristics and the events are unpredictable as to timing or loss amount. Catastrophe losses are not included in either earnings or in losses and loss adjustment expense reserves prior to occurrence of the catastrophe event. The Company believes that a discussion of the effect of catastrophes is meaningful for investors to understand the variability of periodic earnings. For U.S. events, a catastrophe is an event that causes $25 or more in industry insured property losses and affects a significant number of property and casualty policyholders and insurers, as defined by the Property Claim Service office of Verisk. For international events, the Company's approach is similar, informed, in part, by how Lloyd's of London defines catastrophes. The Company does not treat incurred benefits and losses arising from the COVID-19 pandemic as catastrophe losses.

The Company, along with others in the insurance industry, uses loss and expense ratios as measures of the Group Benefits segment's performance. The loss ratio is the ratio of benefits, losses and loss adjustment expenses, excluding those related to buyout premiums, to premiums and other considerations, excluding buyout premiums. The expense ratio is the ratio of insurance operating costs and other expenses (excluding integration and transaction costs associated with an acquired business) to premiums and other considerations, excluding buyout premiums. Buyout premiums represent takeover of open claim liabilities and other non-recurring premium amounts.

The Hartford Funds segment provides supplemental data on sales, redemptions, net flows and account value that indicate current trends in that segment.

DISCUSSION OF NON-GAAP AND OTHER FINANCIAL MEASURES

The Company uses non-GAAP and other financial measures in this Investor Financial Supplement to assist investors in analyzing the Company's operating performance. Because the Company's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing the Company's non-GAAP and other financial measures to those of other companies. Non-GAAP measures are indicated with an asterisk the first time they appear in this document.

Core earnings- The Hartford uses the non-GAAP measure core earnings as an important measure of the Company’s operating performance. The Hartford believes that core earnings provides investors with a valuable measure of the performance of the Company’s ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. Therefore, the following items are excluded from core earnings:

•Restructuring and other costs - Costs incurred as part of a restructuring plan are not a recurring operating expense of the business.

Core earnings per share-This is a non-GAAP per share measure calculated using the non-GAAP financial measure core earnings rather than the GAAP measure net income. The Company believes that core earnings per share provides investors with a valuable measure of the Company's operating performance for the same reasons applicable to its underlying measure, core earnings. Net income (loss) available to common stockholders per share (defined as "net income (loss) per share") is the most directly comparable U.S. GAAP measures. Core earnings per share should not be considered as a substitute for net income (loss) per share and does not reflect the overall profitability of the Company's business. Therefore, the Company believes that it is useful for investors to evaluate net income (loss) per share and core earnings per share when reviewing our performance. A reconciliation of net income (loss) available to common stockholders per share to core earnings per share is set forth below.

BASIC EARNINGS PER SHARE


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net Income available to common stockholders per share	$	1.48	$	1.26	$	1.29	$	0.75	$	1.51	$	1.45	$	1.03	$	1.74	$	4.79	$	5.72


Adjustments made to reconcile net income available to common stockholders per share to core earnings per share:
Net realized capital losses (gains), excluded from core earnings, before tax	(0.28)		(0.02)		(0.30)		0.65		(0.17)		(0.24)		(0.22)		(0.44)		0.05		(1.08)
Restructuring and other costs, before tax	0.05		0.24		—		—		—		—		—				0.29		—
Loss on extinguishment of debt, before tax	—		—		—		—		—		0.25		—		—		—		0.25
Loss on reinsurance transactions, before tax	—		—		—		—		—		—		0.25		—		—		0.25
Integration and transaction costs associated with an acquired business, before tax	0.03		0.04		0.04		0.04		0.06		0.08		0.09		0.03		0.14		0.25
Change in loss reserves upon acquisition of a business, before tax	—		—		—		—		—		—		0.27		—		—		0.27
Change in deferred gain on retroactive reinsurance, before tax	0.60		0.04		0.15		0.08		0.04		—		—		—		0.87		0.04
Income tax expense (benefit) on items excluded from core earnings	(0.11)		(0.09)		0.04		(0.17)		0.01		(0.02)		(0.08)		0.08		(0.32)		0.01

Core earnings per share	$	1.77	$	1.47	$	1.22	$	1.35	$	1.45	$	1.52	$	1.34	$	1.41	$	5.82	$	5.71

Core earnings per diluted share-This non-GAAP per share measure is calculated using the non-GAAP financial measure core earnings rather than the GAAP measure net income. The Company believes that core earnings per diluted share provides investors with a valuable measure of the Company's operating performance for the same reasons applicable to its underlying measure, core earnings. Net income (loss) available to common stockholders per diluted common share is the most directly comparable GAAP measures. Core earnings per diluted share should not be considered as a substitute for net income (loss) available to common stockholders per diluted common share and does not reflect the overall profitability of the Company's business. Therefore, the Company believes that it is useful for investors to evaluate net income (loss) available to common stockholders per diluted common share and core earnings per diluted share when reviewing the Company's performance. A reconciliation of net income available to common stockholders per diluted share to core earnings per diluted share is set forth below.

DILUTED EARNINGS PER SHARE


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net Income available to common stockholders per diluted share	$	1.47	$	1.26	$	1.29	$	0.74	$	1.49	$	1.43	$	1.02	$	1.71	$	4.76	$	5.66


Adjustments made to reconcile net income available to common stockholders per diluted share to core earnings per diluted share:
Net realized capital losses (gains), excluded from core earnings, before tax	(0.28)		(0.02)		(0.30)		0.64		(0.17)		(0.24)		(0.22)		(0.44)		0.05		(1.07)
Restructuring and other costs, before tax	0.05		0.24		—		—		—		—		—				0.29		—
Loss on extinguishment of debt, before tax	—		—		—		—		—		0.25		—		—		—		0.25
Loss on reinsurance transactions, before tax	—		—		—		—		—		—		0.25		—		—		0.25
Integration and transaction costs associated with an acquired business, before tax	0.03		0.04		0.04		0.04		0.06		0.08		0.08		0.03		0.14		0.25
Change in loss reserves upon acquisition of a business, before tax	—		—		—		—		—		—		0.27		—		—		0.27
Change in deferred gain on retroactive reinsurance, before tax	0.59		0.04		0.15		0.08		0.04		—		—		—		0.87		0.04
Income tax expense (benefit) on items excluded from core earnings	(0.10)		(0.10)		0.04		(0.16)		0.01		(0.02)		(0.07)		0.09		(0.33)		—
Core earnings per diluted share	$	1.76	$	1.46	$	1.22	$	1.34	$	1.43	$	1.50	$	1.33	$	1.39	$	5.78	$	5.65

Book value per diluted share (excluding AOCI)-This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Book value per diluted share is the most directly comparable U.S. GAAP measure. Reconciliations of book value per common share and book value per diluted share to book value per common share, excluding AOCI and book value per diluted share, excluding AOCI, are set forth on page 1.

Core Earnings Return on Equity- The Company provides different measures of the return on stockholders' equity (ROE). Core earnings ROE is calculated based on non-GAAP financial measures. Core earnings ROE is calculated by dividing (a) the non-GAAP measure core earnings for the prior four fiscal quarters by (b) the non-GAAP measure average common stockholders' equity, excluding AOCI. Net income ROE is the most directly comparable U.S. GAAP measure. The Company excludes AOCI in the calculation of core earnings ROE to provide investors with a measure of how effectively the Company is investing the portion of the Company's net worth that is primarily attributable to the Company's business operations. The Company provides to investors return on equity measures based on its non-GAAP core earnings financial measure for the reasons set forth in the core earnings definition. A reconciliation of Net income (loss) ROE to Core earnings ROE is set forth below:


	LAST TWELVE MONTHS ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019
Net income ROE	10.0	%	10.4	%	11.3	%	11.8	%	14.4	%	12.0	%	11.8	%	13.5	%

Adjustments to reconcile net income (loss) ROE to core earnings ROE:
Net realized capital losses (gains), excluded from core earnings, before tax	0.1	%	0.3	%	(0.2	%)	—	%	(2.7	%)	(1.1	%)	(0.7)	%	(0.5)	%

Restructuring and other costs, before tax	0.6	%	0.5	%	—	%	—	%	—	%	—	%	—	%	—	%
Loss on extinguishment of debt, before tax	—	%	—	%	0.6	%	0.6	%	0.6	%	0.6	%	—	%	—	%
Loss on reinsurance transaction, before tax	—	%	—	%	—	%	0.6	%	0.6	%	0.6	%	0.7	%	—	%

Integration and transaction costs associated with an acquired business, before tax	0.3	%	0.4	%	0.5	%	0.6	%	0.6	%	0.6	%	0.5	%	0.3	%
Changes in loss reserves upon acquisition of a business, before tax	—	%	—	%	—	%	0.7	%	0.7	%	0.7	%	0.7	%	—	%
Change in deferred gain on retroactive reinsurance, before tax	1.8	%	0.7	%	0.6	%	0.3	%	0.1	%	—	%	—	%	—	%
Income tax expense (benefit) on items not included in core earnings	(0.7	%)	(0.4	%)	(0.3	%)	(0.6	%)	—	%	(0.7	%)	(0.5)	%	(0.3)	%
Income from discontinued operations, net of tax	—	%	—	%	—	%	—	%	—	%	—	%	—	%	(1.1)	%

Impact of AOCI, excluded from denominator of core earnings ROE	0.6	%	0.4	%	0.2	%	(0.7	%)	(0.7	%)	(0.4	%)	(0.8)	%	(0.4)	%
Core earnings ROE	12.7	%	12.3	%	12.7	%	13.3	%	13.6	%	12.3	%	11.7	%	11.5	%

Common stockholders' equity, excluding AOCI- This non-GAAP measure is calculated as total stockholders' equity less preferred stock and AOCI. Total stockholders' equity is the most directly comparable GAAP measure. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. The Company believes that excluding AOCI is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. A reconciliation of common stockholders' equity to its most directly comparable GAAP measure, total stockholders' equity, is set forth on page 5.

Total capitalization, excluding AOCI, net of tax- This non-GAAP measure is calculated as total debt plus total stockholders' equity, excluding the impacts of AOCI included in shareholders’ equity. Total capitalization, including AOCI, net of tax is the most directly comparable GAAP measure. Total debt to capitalization ratio excluding, AOCI is calculated by dividing total debt to total capitalization excluding, AOCI, net of tax. The Company provides this measure to enable investors to analyze the Company’s financial leverage. The Company believes that excluding AOCI is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Reconciliations of capitalization metrics, are set forth on page 5.

Underwriting gain (loss)- The Hartford's management evaluates profitability of the Commercial and Personal Lines segments primarily on the basis of underwriting gain or loss. Underwriting gain (loss) is a before tax non-GAAP measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. Net income (loss) is the most directly comparable GAAP measure. Underwriting gain (loss) is influenced significantly by earned premium growth and the adequacy of The Hartford's pricing. Underwriting profitability over time is also greatly influenced by The Hartford's underwriting discipline, as management strives to manage exposure to loss through favorable risk selection and diversification, effective management of claims, use of reinsurance and its ability to manage its expenses. The Hartford believes that the measure underwriting gain (loss) provides investors with a valuable measure of profitability, before tax, derived from underwriting activities, which are managed separately from the Company's investing activities. Reconciliations of net income (loss) to underwriting gain (loss) for the Company's P&C businesses are set forth below.

Underlying underwriting gain (loss)-This non-GAAP measure of underwriting profitability represents underwriting gain (loss) before current accident year catastrophes, PYD and current accident year change in loss reserves upon acquisition of a business. The most directly comparable GAAP measure is net income (loss). The Company believes underlying underwriting gain (loss) is important to understand the Company’s periodic earnings because the volatile and unpredictable nature (i.e., the timing and amount) of catastrophes and prior accident year reserve development could obscure underwriting trends. The changes to loss reserves upon acquisition of a business are also excluded from underlying underwriting gain (loss) because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. Reconciliation of net income (loss) to underlying underwriting gain (loss) for the Company's P&C businesses are set forth below.

PROPERTY & CASUALTY


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net income	$	468	$	404	$	310	$	224	$	377	$	448	$	264	$	482	$	1,406	$	1,571
Adjustments to reconcile net income to underlying underwriting gain:
Net investment income	(425)		(371)		(242)		(334)		(363)		(358)		(348)		(323)		(1,372)		(1,392)
Net realized capital losses (gains)	(54)		21		(74)		173		(52)		(73)		(66)		(143)		66		(334)
Net servicing and other expense (income)	3		4		7		3		10		14		2		(2)		17		24
Loss on reinsurance transaction	—		—		—		—		—		—		91		—		—		91
Income tax expense	99		73		88		54		85		106		60		107		314		358
Underwriting gain	91		131		89		120		57		137		3		121		431		318
Current accident year catastrophes	55		229		248		74		115		106		138		104		606		463
Prior accident year development	184		(75)		(268)		23		(42)		(47)		35		(11)		(136)		(65)
Current accident year change in loss reserves upon acquisition of a business	—		—		—		—		—		—		29		—		—		29
Underlying underwriting gain	$	330	$	285	$	69	$	217	$	130	$	196	$	205	$	214	$	901	$	745

COMMERCIAL LINES


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net income	$	478	$	323	$	(66)	$	121	$	302	$	336	$	191	$	363	$	856	$	1,192
Adjustments to reconcile net income to underlying underwriting gain:
Net servicing loss (income)	(2)		(1)		—		(1)		1		(2)		(2)		1		(4)		(2)
Net investment income	(363)		(316)		(204)		(277)		(298)		(291)		(281)		(259)		(1,160)		(1,129)
Net realized capital losses (gains)	(45)		26		(64)		143		(42)		(60)		(54)		(115)		60		(271)
Other expense	10		8		11		6		11		20		6		1		35		38
Loss on reinsurance transaction	—		—		—		—		—		—		91		—		—		91
Income tax expense (benefit)	105		52		(9)		28		68		79		44		79		176		270
Underwriting gain (loss)	183		92		(332)		20		42		82		(5)		70		(37)		189
Current accident year catastrophes	42		107		193		55		89		74		90		70		397		323
Prior accident year development	(17)		(57)		77		41		(37)		(19)		22		(10)		44		(44)
Current accident year change in loss reserves upon acquisition of a business	—		—		—		—		—		—		29		—		—		29
Underlying underwriting gain (loss)	$	208	$	142	$	(62)	$	116	$	94	$	137	$	136	$	130	$	404	$	497

PERSONAL LINES


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net income	$	170	$	79	$	371	$	98	$	66	$	94	$	62	$	96	$	718	$	318
Adjustments to reconcile net income (loss) to underlying underwriting gain:
Net servicing income	(4)		(5)		(3)		(2)		(2)		(4)		(4)		(3)		(14)		(13)
Net investment income	(47)		(41)		(28)		(41)		(45)		(46)		(46)		(42)		(157)		(179)
Net realized capital losses (gains)	(7)		(3)		(8)		23		(7)		(9)		(8)		(19)		5		(43)
Other expense (income)	—		2		(1)		—		—		—		2		(1)		1		1
Income tax expense	42		20		97		25		16		23		14		23		184		76
Underwriting gain	154		52		428		103		28		58		20		54		737		160
Current accident year catastrophes	13		122		55		19		26		32		48		34		209		140
Prior accident year development	(42)		(29)		(349)		(18)		(17)		(28)		4		(1)		(438)		(42)
Underlying underwriting gain	$	125	$	145	$	134	$	104	$	37	$	62	$	72	$	87	$	508	$	258

P&C OTHER OPERATIONS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net income (loss)	$	(180)	$	2	$	5	$	5	$	9	$	18	$	11	$	23	$	(168)	$	61
Adjustments to reconcile net income to underlying underwriting gain (loss):
Net investment income	(15)		(14)		(10)		(16)		(20)		(21)		(21)		(22)		(55)		(84)
Net realized capital losses (gains)	(2)		(2)		(2)		7		(3)		(4)		(4)		(9)		1		(20)

Other expense income	(1)		—		—		—		—		—		—		—		(1)		—
Income tax expense (benefit)	(48)		1		—		1		1		4		2		5		(46)		12
Underwriting loss	(246)		(13)		(7)		(3)		(13)		(3)		(12)		(3)		(269)		(31)

Prior accident year development	243		11		4		—		12		—		9		—		258		21
Underlying underwriting loss	$	(3)	$	(2)	$	(3)	$	(3)	$	(1)	$	(3)	$	(3)	$	(3)	$	(11)	$	(10)

Underlying combined ratio-This non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, prior accident year development and current accident year change in loss reserves upon acquisition of a business. Combined ratio is the most directly comparable GAAP measure. The underlying combined ratio represents the combined ratio for the current accident year, excluding the impact of current accident year catastrophes and current accident year change in loss reserves upon acquisition of a business. The Company believes this ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. The changes to loss reserves upon acquisition of a business are excluded from underlying combined ratio because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. A reconciliation of the combined ratio to the underlying combined ratio for Property & Casualty, Commercial Lines, and Personal Lines is set forth on pages 11, 14 and 18, respectively.

Core earnings margin- The Hartford uses the non-GAAP measure core earnings margin to evaluate, and believes it is an important measure of, the Group Benefits segment's operating performance. Core earnings margin is calculated by dividing core earnings by revenues, excluding buyouts and realized gains (losses). Net income margin, calculated by dividing net income by revenues, is the most directly comparable U.S. GAAP measure. The Company believes that core earnings margin provides investors with a valuable measure of the performance of Group Benefits because it reveals trends in the business that may be obscured by the effect of buyouts and realized gains (losses) as well as other items excluded in the calculation of core earnings. Core earnings margin should not be considered as a substitute for net income margin and does not reflect the overall profitability of Group Benefits. Therefore, the Company believes it is important for investors to evaluate both core earnings margin and net income margin when reviewing performance. A reconciliation of net income margin to core earnings margin is set forth below.


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Net income margin	3.9	%	8.0	%	6.7	%	6.9	%	10.5	%	9.6	%	7.3	%	7.7	%	6.4	%	8.8	%
Adjustments to reconcile net income margin to core earnings margin:
Net realized capital losses (gains) excluded from core earnings, before tax	(1.1)	%	(0.6)	%	(0.1)	%	0.6	%	(0.5)	%	(0.9)	%	(0.4)	%	(0.3)	%	(0.4)	%	(0.5)	%
Integration and transaction costs associated with acquired business, before tax	0.2	%	0.3	%	0.3	%	0.3	%	0.5	%	0.6	%	0.7	%	0.6	%	0.3	%	0.6	%
Income tax expense (benefit)	0.3	%	0.2	%	(0.1)	%	(0.1)	%	0.1	%	0.1	%	(0.1)	%	—	%	—	%	—	%
Impact of excluding buyouts from denominator of core earnings margin	—	%	—	%	0.1	%	0.1	%	—	%	—	%	—	%	—	%	0.1	%	—	%
Core earnings margin	3.3	%	7.9	%	6.9	%	7.8	%	10.6	%	9.4	%	7.5	%	8.0	%	6.4	%	8.9	%

Return on Assets ("ROA"), Core Earnings- The Company uses this non-GAAP financial measure to evaluate, and believes is an important measure of, the Hartford Funds segment’s operating performance. ROA, core earnings is calculated by dividing annualized core earnings by a daily average AUM. ROA is the most directly comparable U.S. GAAP measure. The Company believes that ROA, core earnings, provides investors with a valuable measure of the performance of the Hartford Funds segment because it reveals trends in our business that may be obscured by the effect of items excluded in the calculation of core earnings. ROA, core earnings, should not be considered as a substitute for ROA and does not reflect the overall profitability of our Hartford Funds business. Therefore, the Company believes it is important for investors to evaluate both ROA, and ROA, core earnings when reviewing the Hartford Funds segment performance. A reconciliation of ROA to ROA, core earnings is set forth below.


	THREE MONTHS ENDED								YEAR ENDED
	Dec 31 2020	Sept 30 2020	Jun 30 2020	Mar 31 2020	Dec 31 2019	Sept 30 2019	Jun 30 2019	Mar 31 2019	Dec 31 2020	Dec 31 2019
Return on Assets ("ROA")	15.6	14.4	14.1	12.0	13.0	13.3	12.9	10.9	14.1	12.5
Adjustments to reconcile ROA to ROA, core earnings:
Effect of net realized capital losses (gains), excluded from core earnings, before tax	(1.8)	(1.6)	(2.9)	3.7	(0.3)	(0.4)	—	(0.6)	(0.7)	(0.3)
Effect of income tax expense	0.3	0.3	0.7	(1.0)	—	—	—	—	0.1	—
Return on Assets ("ROA"), core earnings	14.1	13.1	11.9	14.7	12.7	12.9	12.9	10.3	13.5	12.2

Net investment income, excluding limited partnerships and other alternative investments- This non-GAAP measure is the amount of net investment income, on a Consolidated, P&C or Group Benefits level earned from invested assets, excluding the net investment income related to limited partnerships and other alternative investments. The Company believes that net investment income, excluding limited partnerships and other alternative instruments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative instruments. Net investment income is the most directly comparable GAAP measure. A reconciliation of net investment income to net investment income, excluding limited partnerships and other alternative investments is set forth below.

CONSOLIDATED


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Total net investment income	$	556	$	492	$	339	$	459	$	503	$	490	$	488	$	470	$	1,846	$	1,951
Adjustment for loss (gain) from limited partnerships and other alternative investments	(152)		(83)		71		(58)		(51)		(65)		(60)		(56)		(222)		(232)
Net investment income excluding limited partnerships and other alternative investments	$	404	$	409	$	410	$	401	$	452	$	425	$	428	$	414	$	1,624	$	1,719

PROPERTY & CASUALTY


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Total net investment income	$	425	$	371	$	242	$	334	$	363	$	358	$	348	$	323	$	1,372	$	1,392
Adjustment for loss (gain) from limited partnerships and other alternative investments	(128)		(72)		62		(48)		(38)		(52)		(50)		(46)		(186)		(186)
Net investment income excluding limited partnerships and other alternative investments	$	297	$	299	$	304	$	286	$	325	$	306	$	298	$	277	$	1,186	$	1,206

GROUP BENEFITS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Total net investment income	$	124	$	117	$	92	$	115	$	123	$	121	$	121	$	121	$	448	$	486
Adjustment for loss (gain) from limited partnerships and other alternative investments	(24)		(11)		9		(10)		(13)		(13)		(10)		(10)		(36)		(46)
Net investment income excluding limited partnerships and other alternative investments	$	100	$	106	$	101	$	105	$	110	$	108	$	111	$	111	$	412	$	440

Annualized investment yield, excluding limited partnerships and other alternative investments-This non-GAAP measure is calculated as (a) the annualized net investment income, on a Consolidated, P&C or Group Benefits level, excluding limited partnerships and other alternative investments, divided by (b) the monthly average invested assets at amortized cost, excluding repurchase agreement and securities lending collateral, derivatives book value, and limited partnerships and other alternative investments. The Company believes that annualized investment yield, excluding limited partnerships and other alternative investments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative investments. Annualized investment yield is the most directly comparable GAAP measure. A reconciliation of annualized investment yield to annualized investment yield, excluding limited partnerships and other alternative investments is set forth below.

CONSOLIDATED


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Annualized investment yield	4.3	%	3.8	%	2.7	%	3.7	%	4.0	%	4.0	%	4.2	%	4.1	%	3.6	%	4.1	%
Adjustment for loss (gain) from limited partnerships and other alternative investments	(1.1)	%	(0.5)	%	0.7	%	(0.4)	%	(0.2)	%	(0.4)	%	(0.4)	%	(0.4)	%	(0.3)	%	(0.4)	%
Annualized investment yield excluding limited partnerships and other alternative investments	3.2	%	3.3	%	3.4	%	3.3	%	3.8	%	3.6	%	3.8	%	3.7	%	3.3	%	3.7	%

PROPERTY & CASUALTY


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Annualized investment yield	4.4	%	3.9	%	2.6	%	3.6	%	4.0	%	4.0	%	4.2	%	4.2	%	3.7	%	4.1	%
Adjustment for loss (gain) from limited partnerships and other alternative investments	(1.2)	%	(0.6)	%	0.9	%	(0.4)	%	(0.3)	%	(0.4)	%	(0.4)	%	(0.4)	%	(0.4)	%	(0.4)	%
Annualized investment yield excluding limited partnerships and other alternative investments	3.2	%	3.3	%	3.5	%	3.2	%	3.7	%	3.6	%	3.8	%	3.8	%	3.3	%	3.7	%

GROUP BENEFITS


	THREE MONTHS ENDED																YEAR ENDED
	Dec 31 2020		Sept 30 2020		Jun 30 2020		Mar 31 2020		Dec 31 2019		Sept 30 2019		Jun 30 2019		Mar 31 2019		Dec 31 2020		Dec 31 2019
Annualized investment yield	4.3	%	4.1	%	3.2	%	4.0	%	4.3	%	4.2	%	4.2	%	4.2	%	3.9	%	4.2	%
Adjustment for loss (gain) from limited partnerships and other alternative investments	(0.8)	%	(0.3)	%	0.4	%	(0.3)	%	(0.4)	%	(0.4)	%	(0.3)	%	(0.3)	%	(0.2)	%	(0.3)	%
Annualized investment yield excluding limited partnerships and other alternative investments	3.5	%	3.8	%	3.6	%	3.7	%	3.9	%	3.8	%	3.9	%	3.9	%	3.7	%	3.9	%


Delaware	001-13958	13-3317783
(State or Other Jurisdiction of Incorporation)	(Commission File Number)	(IRS Employer Identification No.)


Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, par value $0.01 per share	HIG	The New York Stock Exchange
6.10% Notes due October 1, 2041	HIG 41	The New York Stock Exchange
7.875% Fixed-to-Floating Rate Junior Subordinated Debentures due 2042	HGH	The New York Stock Exchange
Depositary Shares, Each Representing a 1/1,00th Interest in a Share of 6.000% Non-Cumulative Preferred Stock, Series G, par value $0.01 per share	HIG PR G	The New York Stock Exchange


Exhibit No.

99.1			Press Release of The Hartford Financial Services Group, Inc. dated February 04, 2021

99.2			Investor Financial Supplement of The Hartford Financial Services Group, Inc. for the quarterly period ended December 31, 2020

101			Cover Page Interactive Data File - the cover page XBRL tags are embedded within the Inline XBRL document.

104			The cover page from this Current Report on Form 8-K, formatted as Inline XBRL.


Date:	February 4, 2021	By:	/s/ Scott R. Lewis
		Name:	Scott R. Lewis
		Title:	Senior Vice President and Controller