SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report: January 28, 2021

INDEPENDENT BANK CORPORATION
(Exact name of registrant as specified in its charter)

Michigan
0-7818
38-2032782
(State or other jurisdiction of incorporation)
(Commission File Number)
(IRS Employer Identification No.)

4200 East Beltline
Grand Rapids, Michigan
 
49525
(Address of principal executive office)
 
(Zip Code)

Registrant's telephone number,
including area code:
(616) 527-5820

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):


Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)


Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)


Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))


Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Trading symbol(s)
Name of each exchange on which registered
Common stock, no par value
IBCP
NASDAQ Global Select Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐



Item 2.02.
Results of Operations and Financial Condition

On January 28, 2021, Independent Bank Corporation issued a press release announcing its financial results for the quarter ended December 31, 2020.  A copy of the press release is attached as Exhibit 99.1.  Attached Exhibit 99.2 contains supplemental data to that press release and attached Exhibit 99.3 contains a slide presentation for our earnings conference call.

The information in this Form 8-K and the attached Exhibits shall not be deemed filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing.

Item 9.01.
Financial Statements and Exhibits

Exhibits.

Press release dated January 28, 2021.
   
Supplemental data to the Registrant's press release dated January 28, 2021.
   
Earnings conference call presentation.


SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

       
INDEPENDENT BANK CORPORATION
       
(Registrant)
   

Date
 
January 28, 2021
 
By
 
s/Gavin A. Mohr
 
       
Gavin A. Mohr, Principal Financial Officer


2


Exhibit 99.1


News Release

Independent Bank Corporation
4200 East Beltline
Grand Rapids, MI 49525
616.527.5820

For Release:
Immediately
   
Contact:
William B. Kessel, President and CEO, 616.447.3933
 
Gavin A. Mohr, Chief Financial Officer, 616.447.3929

 INDEPENDENT BANK CORPORATION REPORTS
2020 FOURTH QUARTER AND FULL YEAR RESULTS

GRAND RAPIDS, Mich., Jan. 28, 2021 - Independent Bank Corporation (NASDAQ: IBCP) reported fourth quarter 2020 net income of $17.0 million, or $0.77 per diluted share, versus net income of $13.9 million, or $0.61 per diluted share, in the prior-year period.  For the year ended December 31, 2020, the Company reported net income of $56.2 million, or $2.53 per diluted share, compared to net income of $46.4 million, or $2.00 per diluted share, in 2019.  The increase in 2020 fourth quarter and full-year 2020 earnings as compared to 2019 primarily reflects increases in non-interest income that were partially offset by a decrease in interest income and an increase in non-interest expense and income tax expense.

Fourth quarter 2020 highlights include:


Increases in net income and diluted earnings per share of  22.4% and 26.2%, respectively, compared to 2019;

Return on average assets and return on average equity of 1.61% and 17.82%, respectively, compared to 1.56% and 15.92%, respectively, in 2019;

Net gains on mortgage loans of $15.9 million (up 148.5% over 2019) and total mortgage loan origination volume of $502.5 million;

Deposit net growth of $39.6 million (or 1.1%);

Continued strong asset quality metrics as evidenced by net loan recoveries during the quarter, a low level of non-performing loans and non-performing assets;

COVID related forbearances declined to 0.83% of total loans; and

The payment of a 20 cent per share dividend on common stock on November 16, 2020.

Full year 2020 highlights include:


Increases in net income and diluted earnings per share of  20.9% and 26.3%, respectively, compared to 2019;

Return on average assets and return on average equity of 1.43% and 15.68 %, respectively, compared to 1.35% and 13.63%, respectively, in 2019;

Net gains on mortgage loans of $62.6 million (up 213.1% over 2019) and total mortgage loan origination volume of $1.8 billion;

Deposit net growth of $600.6 million (or 19.8 %); and

Tangible common equity per share increased by 16% to $16.33 from $14.08.

1

Significant items impacting comparable quarterly and year to date 2020 and 2019 results include the following:


As a result of hedge de-designation the company realized an increase in interest expense of $1.6 million ($0.06 per diluted share, after tax) due to accelerated amortization of deferred losses on certain derivative instruments. As cash flow hedges these losses were previously recorded in accumulated other comprehensive income (loss).

Changes in the fair value due to price of capitalized mortgage loan servicing rights (the “MSR Changes”) of a negative $0.9 million ($0.03 per diluted share, after taxes) and a negative $10.8 million ($0.39 per diluted share, after taxes) for the three-months and full-year ended December 31, 2020, respectively, as compared to a positive $0.6 million ($0.02 per diluted share, after taxes) and a negative $6.4 million ($0.22 per diluted share, after taxes) for the three-months and full year ended December 31, 2019, respectively.

Approximately $1.54 million ($0.06 per diluted share, after taxes) and $3.0 million ($0.11 per diluted share, after taxes) of expenses related to the ongoing data processing conversion and the completed bank branch closures (as described further below under “Operating Results”) for the three-months and full-year ended December 31, 2020, respectively.

William B. (“Brad”) Kessel, the President and Chief Executive Officer of Independent Bank Corporation, commented: “We are pleased to report very strong financial performance in the fourth quarter and for the full-year 2020 as we continue to navigate the many challenges brought on by the COVID-19 pandemic.  Our associates continued their amazing efforts during this quarter!  We closed over one-half billion dollars of mortgage loans, helping our customers buy new homes or refinance existing mortgage loans. We assisted our customers in completing and submitting PPP forgiveness applications to the SBA, with over 38% of outstanding balances submitted. We continued to effectively operate our Business Continuity Plan to safely serve our customers and protect our employees.  Finally, we maintained solid asset quality metrics during the fourth quarter of 2020. COVID-19 related loan forbearance balances decreased by 62.7% during the fourth quarter of 2020. As we look ahead to 2021 and beyond, we are mindful of the ongoing challenges from the COVID-19 pandemic, however, we are confident of our continued ability to effectively respond to these challenges and remain optimistic about our future.”

COVID-19 Pandemic Update

The Company continues to respond to the challenges arising from the COVID-19 pandemic. Our response was initially formulated during the month of February 2020 as we prepared our infrastructure to allow the majority of our associates to work remotely.  In March 2020 we activated our Business Continuity Plan to protect our customers, employees and business.  We will continue to take the necessary steps to serve our communities while doing our part to minimize the spread of COVID-19.  The following is a brief description of our current initiatives:


Customer Safety and Service Levels – From mid-March 2020 to mid-June 2020 we limited our branch lobbies to appointment only and kept drive-through windows open.  In mid-June 2020 our bank branch lobbies fully reopened.  On November 13, 2020 we again limited our branch lobbies to appointment only in response to increasing COVID-19 cases in the State of Michigan. Branch lobbies were reopened January 4, 2021.  With the ability to use drive through service, ATMs or our electronic banking solutions there was minimal disruption to our customers.


Employee Safety – For employees that are in our bank branches servicing our customers, we have expanded sick and vacation time.  All non-branch employees either have the option or are required to work remotely.  We currently have approximately 38% of our total staff working remotely every day.  We have installed “customer friendly” shields throughout our delivery network and have implemented a variety of other protective processes to promote the safety of our employees and put both customers and staff at ease.


Loan Forbearances – We have forbearance programs in place to proactively work with our customers who have experienced financial difficulty due to the COVID-19 pandemic. Totals for these programs by loan type are presented in the table below under the caption “Asset Quality”. The level of these loans is down significantly after peaking in mid-June 2020, as many customers’ economic situations have improved, allowing them to pay their loans current or return to their original payment terms.


U.S. Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”) – We built an effective process to manage the high volume of applications that we received.  Customer demand for this program was extraordinary.  As of December 31, 2020, we had 1,483 PPP loans outstanding with a total balance of $169.8 million.  The average balance of PPP loans in the fourth quarter of 2020 was $220.2 million with an average yield of 6.91% (including the accretion of approximately $3.3 million of net of fees).  At December 31, 2020, there was $3.2 million remaining unaccreted net fees related to PPP loans.  These net fees are expected to be accreted into interest income over the next 6 months, and the pace of such accretion will depend on payment activity (including loan forgiveness) within the PPP loan portfolio.  As of December 31, 2020, 808 forgiveness applications (totaling $123.0 million) have been submitted to the SBA with 751 (totaling $92.0 million) applications approved. We are currently taking applications for the second round of the Paycheck Protection Program.

2

Operating Results

The Company’s net interest income totaled $31.0 million during the fourth quarter of 2020, an increase of $0.3 million, or 0.9% from the year-ago period, and down $1.0 million, or 3.0%, from the third quarter of 2020. The Company realized an increase in interest expense of $1.6 million due to accelerated amortization of deferred loss on certain derivative instruments that have been de-designated.  The Company’s tax equivalent net interest income as a percent of average interest-earning assets (the “net interest margin”) was 3.12% during the fourth quarter of 2020, compared to 3.70% in the year-ago period, and 3.31% in the third quarter of 2020. The year-over-year quarterly increase in net interest income is due to an increase in average interest-earning assets that was partially offset by a decline in the net interest margin.  Average interest-earning assets were $3.98 billion in the fourth quarter of 2020, compared to $3.32 billion in the year ago quarter and $3.89 billion in the third quarter of 2020.

For the full year 2020, net interest income totaled $123.6 million, an increase of $1.0 million, or 0.8% from 2019.  The Company’s net interest margin for the full year of 2020 was 3.34% compared to 3.80% in 2019.  The increase in net interest income for the full year of 2020 compared to 2019 is also due to an increase in average interest-earning assets that was largely offset by a decline in the net interest margin.

Due to the economic impact of COVID-19, the Federal Reserve has taken a variety of actions to stimulate the economy, including significantly lowering short-term interest rates.  These actions have placed continued pressure on the Company’s net interest margin.

Non-interest income totaled $22.4 million and $80.7 million, respectively, for the fourth quarter and full year 2020, compared to $15.6 million and $47.7 million in the respective comparable year ago periods.  These changes were primarily due to variances in mortgage banking related revenues (net gains on mortgage loans and mortgage loan servicing, net).

Net gains on mortgage loans in the fourth quarters of 2020 and 2019, were approximately $15.9 million and $6.4 million, respectively.  For full year 2020, net gains on mortgage loans totaled $62.6 million compared to $20.0 million in 2019.  The increase in net gains on mortgage loans in 2020 was primarily due to a significant increase in mortgage loan sales volume (principally reflecting the rise in mortgage loan refinance levels), as well as improved profit margins on mortgage loan sales and fair value adjustments on the mortgage loan pipeline.

Mortgage loan servicing, net, generated a loss of $0.4 million and a gain of $1.3 million in the fourth quarters of 2020 and 2019, respectively. For full year 2020 and 2019, mortgage loan servicing, net, generated a loss of $9.4 million and $3.3 million, respectively.  The significant variances in mortgage loan servicing, net are primarily due to changes in the fair value of capitalized mortgage loan servicing rights associated with changes in mortgage loan interest rates and expected future prepayment levels. Mortgage loan servicing, net activity is summarized in the following table:

   
Three Months Ended
   
Twelve Months Ended
 
   
12/31/2020
   
12/31/2019
   
12/31/2020
   
12/31/2019
 
Mortgage loan servicing, net:
       
(Dollars in thousands)

   
 
Revenue, net
 
$
1,812
   
$
1,622
   
$
6,874
   
$
6,196
 
Fair value change due to price
   
(892
)
   
628
     
(10,833
)
   
(6,408
)
Fair value change due to pay-downs
   
(1,304
)
   
(902
)
   
(5,391
)
   
(3,124
)
Total
 
$
(384
)
 
$
1,348
   
$
(9,350
)
 
$
(3,336
)

Non-interest expenses totaled $32.7 million in the fourth quarter of 2020, compared to $29.3 million in the year-ago period.  For full year 2020, non-interest expenses totaled $122.4 million versus $111.7 million in 2019.  These year-over-year increases in non-interest expense are primarily due to increases in compensation and employee benefits, FDIC deposit insurance and data processing conversion related expenses. Full year 2020 performance based compensation expense increased $7.7 million primarily as a result of actual performance relative to established management incentive plan targets. The fourth quarter and full year 2020 includes $1.5 million and $2.6 million, respectively, of expenses related to the Company’s core data processing conversion that is in process (this conversion is expected to be completed in April 2021). The full-year 2020 non-interest expense also includes $0.4 million of expenses (primarily write-downs of fixed assets and leases) related to the closures of eight bank branch offices that occurred in June and July 2020.

The Company recorded an income tax expense of $4.1 million and $13.3 million in the fourth quarter and full-year 2020, respectively.  This compares to an income tax expense of $3.3 million and $11.3 million in the fourth quarter and full-year 2019, respectively.  The changes in income tax expense primarily reflect changes in pre-tax earnings in 2020 relative to 2019.

3

Asset Quality

A breakdown of loan forbearance totals by loan type is as follows:

 
12/31/20
   
9/30/20
   
% change vs. prior quarter
 
 Loan Type
   
#
   

$(000’s)

 
% of portfolio
     
#
   
$ (000's)
   
% of portfolio
     
#
   

$
 
Loans serviced for others
   
288
   
$
42,897
     
1.4
%
   
416
   
$
66,279
     
2.3
%
   
(30.8
)%
   
(35.3
)%
                                                                 
Commercial
   
2
   
$
163
     
0.0
%
   
17
   
$
25,105
     
1.9
%
   
(88.2
%)
   
(99.4
%)
Mortgage
   
134
     
19,830
     
2.0
%
   
197
     
32,091
     
3.1
%
   
(32.0
)%
   
(38.2
)%
Installment
   
48
     
1,412
     
0.3
%
   
97
     
2,631
     
0.5
%
   
(50.5
)%
   
(46.3
)%
  Total
   
184
   
$
21,405
     
0.8
%
   
311
   
$
59,827
     
2.1
%
   
(40.8
)%
   
(64.2
)%

Note:  The % of portfolio is based on the dollar amount of forbearances to the total for the loan portfolio segment.

A breakdown of non-performing loans(1) by loan type is as follows:

Loan Type
 
12/31/2020
   
12/31/2019
   
12/31/2018
 
   
(Dollars in thousands)
 
Commercial
 
$
1,440
   
$
1,377
   
$
2,220
 
Mortgage
   
6,353
     
7,996
     
6,033
 
Installment
   
519
     
805
     
781
 
Subtotal
   
8,312
     
10,178
     
9,034
 
Less – government guaranteed loans
   
439
     
646
     
460
 
Total non-performing loans
 
$
7,873
   
$
9,532
   
$
8,574
 
Ratio of non-performing loans to total portfolio loans
   
0.29
%
   
0.35
%
   
0.33
%
Ratio of non-performing assets to total assets
   
0.21
%
   
0.32
%
   
0.29
%
Ratio of the allowance for loan losses to non-performing loans
   
450.01
%
   
274.32
%
   
290.27
%


(1)
Excludes loans that are classified as “troubled debt restructured” that are still performing.

Non-performing loans have decreased $1.7 million from December 31, 2019, due primarily to a decrease in non-performing mortgage loans.

The provision for loan losses was a credit of $0.4 million and $0.2 million in the fourth quarters of 2020 and 2019, respectively.  The provision for loan losses was an expense of $12.5 million and 0.8 million for the full-year 2020 and 2019, respectively. The level of the provision for loan losses in each period reflects the Company’s overall assessment of the allowance for loan losses, taking into consideration factors such as loan growth, loan mix, levels of non-performing and classified loans, loan forbearances and loan net charge-offs.  In addition, the higher 2020 full-year provision for loan losses includes an $11.2 million (or 128.3%) increase in the qualitative/subjective portion of the allowance for loan losses.  This increase principally reflects the unique challenges and economic uncertainty resulting from the COVID-19 pandemic and the potential impact on the loan portfolio that is not otherwise captured elsewhere within the allowance for loan losses.  The Company recorded loan net recoveries of $0.1 million and loan net charge offs of $3.2 million in the fourth quarter and full-year 2020, respectively.  This compares to loan net recoveries of $0.2 million and $0.4 million, in the fourth quarter and full-year 2019, respectively.  At December 31, 2020, the allowance for loan losses totaled $35.4 million, or 1.30% of total portfolio loans, compared to $26.1 million, or 0.96% of total portfolio loans, at December 31, 2019. Excluding PPP loans and the remaining Traverse City State Bank acquired loan balances, the allowance for loan losses was equal to 1.43% of portfolio loans at December 31, 2020.

The provision for the loan loss was calculated utilizing the incurred model for the full year 2020. The adoption of CECL was delayed following the updated guidance included in the second COVID-19 relief bill passed in December 2020. The Company is expecting to adopt CECL on January 1, 2021 as allowed under the CARES Act extension. We expect to recognize an cumulative effect adjustment through retained earnings increasing the allowance for loan losses. We are estimating this increase to the allowance for loan losses to be in the range of $10.5 million to $12.5 million.

4

Balance Sheet, Liquidity and Capital

Total assets were $4.2 billion at December 31, 2020, an increase of $639.3 million from December 31, 2019.  Loans, excluding loans held for sale, were $2.73 billion at December 31, 2020, compared to $2.73 billion at December 31, 2019.  Deposits totaled $3.64 billion at December 31, 2020, an increase of $600.6 million from December 31, 2019.  This increase is primarily due to growth in non-interest bearing, savings and interest-bearing checking and reciprocal deposit account balances.

Cash and cash equivalents totaled $118.7 million at December 31, 2020, versus $65.3 million at December 31, 2019. Securities available for sale totaled $1.1 billion at December 31, 2020, versus $518.4 million at December 31, 2019.  The significant increase in securities available for sale is due to the deployment of funds generated from the growth in deposits.

In May 2020, the Company issued $40.0 million of subordinated notes with a ten year maturity, a five year call option and an initial coupon interest rate (fixed for the first five years) of 5.95%.

Total shareholders’ equity was $389.5 million at December 31, 2020, or 9.27% of total assets.  Tangible common equity totaled $356.9 million at December 31, 2020, or $16.33 per share.  The Company’s wholly owned subsidiary, Independent Bank, remains significantly above “well capitalized” for regulatory purposes with the following ratios:

 
 
Regulatory Capital Ratios
 
12/31/2020
   
12/31/2019
   
Well
Capitalized Minimum
 
Tier 1 capital to average total assets
   
8.81
%
   
9.49
%
   
5.00
%
Tier 1 common equity  to risk-weighted assets
   
12.81
%
   
11.96
%
   
6.50
%
Tier 1 capital to risk-weighted assets
   
12.81
%
   
11.96
%
   
8.00
%
Total capital to risk-weighted assets
   
14.06
%
   
12.96
%
   
10.00
%

Share Repurchase Plan

On December 18, 2020, the Board of Directors of the Company authorized the 2021 share repurchase plan.  Under the terms of the 2021 share repurchase plan, the Company is authorized to purchase up to 1,100,000 shares, or approximately 5% of its outstanding common stock.    The repurchase plan is authorized to last through December 31, 2021.

Due primarily to the economic uncertainty brought on by the COVID-19 pandemic, the Company suspended its share repurchase plan in March 2020. However, as a result of the Company’s strong financial performance and improved economic conditions, the Company reactivated the share repurchased plan in the fourth quarter of 2020 and acquired 30,027 shares at a weighted average price of $14.90. For the full-year 2020 the Company repurchased 708,956 shares at a weighted average price of $20.07.

Earnings Conference Call

Brad Kessel, President and CEO and Gavin A. Mohr, CFO will review the quarterly results in a conference call for investors and analysts beginning at 11:00 am ET on Thursday, January 28, 2021.
 
To participate in the live conference call, please dial 1-866-200-8394. Also the conference call will be accessible through an audio webcast with user-controlled slides via the following site/URL:  https://services.choruscall.com/links/ibcp210128.html.

A playback of the call can be accessed by dialing 1-877-344-7529 (Conference ID # 10150378). The replay will be available through February 4, 2021.
 
About Independent Bank Corporation

Independent Bank Corporation (NASDAQ: IBCP) is a Michigan-based bank holding company with total assets of approximately $4.2 billion.  Founded as First National Bank of Ionia in 1864, Independent Bank Corporation operates a branch network across Michigan's Lower Peninsula through one state-chartered bank subsidiary.  This subsidiary (Independent Bank) provides a full range of financial services, including commercial banking, mortgage lending, investments and insurance.  Independent Bank Corporation is committed to providing exceptional personal service and value to its customers, stockholders and the communities it serves.

For more information, please visit our Web site at:  IndependentBank.com.

5

Forward-Looking Statements

This press release contains forward-looking statements about Independent Bank Corporation. Statements that are not historical or current facts, including statements about beliefs and expectations, are forward-looking statements and are based on the information available to, and assumptions and estimates made by, management as of the date hereof. These forward-looking statements cover, among other things, anticipated future revenue and expenses and the future plans and prospects of Independent Bank Corporation. Forward-looking statements involve inherent risks and uncertainties, and important factors could cause actual results to differ materially from those anticipated. The COVID-19 pandemic is adversely affecting Independent Bank Corporation, its customers, counterparties, employees, and third-party service providers, and the ultimate extent of the impacts on its business, financial position, results of operations, liquidity, and prospects is uncertain. Continued deterioration in general business and economic conditions or turbulence in domestic or global financial markets could adversely affect Independent Bank Corporation’s revenues and the values of its assets and liabilities, reduce the availability of funding from certain financial institutions, lead to a tightening of credit, and increase stock price volatility. In addition, changes to statutes, regulations, or regulatory policies or practices could affect Independent Bank Corporation in substantial and unpredictable ways. Independent Bank Corporation’s results could also be adversely affected by changes in interest rates; further increases in unemployment rates; deterioration in the credit quality of its loan portfolios or in the value of the collateral securing those loans; deterioration in the value of its investment securities; legal and regulatory developments; litigation; increased competition from both banks and non-banks; changes in the level of tariffs and other trade policies of the United States and its global trading partners; changes in customer behavior and preferences; breaches in data security; failures to safeguard personal information; effects of mergers and acquisitions and related integration; effects of critical accounting policies and judgments; and management’s ability to effectively manage credit risk, market risk, operational risk, compliance risk, strategic risk, interest rate risk, liquidity risk and reputation risk.

Certain risks and important factors that could affect Independent Bank Corporation's future results are identified in its Annual Report on Form 10-K for the year ended December 31, 2019 and other reports filed with the SEC, including among other things under the heading “Risk Factors” in such Annual Report on Form 10-K. Any forward-looking statement speaks only as of the date on which it is made, and Independent Bank Corporation undertakes no obligation to update any forward-looking statement, whether to reflect events or circumstances, after the date on which the statement is made, to reflect new information or the occurrence of unanticipated events, or otherwise.

6

INDEPENDENT BANK CORPORATION AND SUBSIDIARIES
Consolidated Statements of Financial Condition

   
December 31,
 
   
2020
   
2019
 
   
(unaudited)
 
   
(In thousands, except share
 
   
amounts)
 
Assets
 
Cash and due from banks
 
$
56,006
   
$
53,295
 
Interest bearing deposits
   
62,699
     
12,009
 
Cash and Cash Equivalents
   
118,705
     
65,304
 
Interest bearing deposits - time
   
-
     
350
 
Securities available for sale
   
1,072,159
     
518,400
 
Federal Home Loan Bank and Federal Reserve Bank stock, at cost
   
18,427
     
18,359
 
Loans held for sale, carried at fair value
   
92,434
     
69,800
 
Loans
               
Commercial
   
1,242,415
     
1,166,695
 
Mortgage
   
1,015,926
     
1,098,911
 
Installment
   
475,337
     
459,417
 
Total Loans
   
2,733,678
     
2,725,023
 
Allowance for loan losses
   
(35,429
)
   
(26,148
)
Net Loans
   
2,698,249
     
2,698,875
 
Other real estate and repossessed assets
   
766
     
1,865
 
Property and equipment, net
   
36,127
     
38,411
 
Bank-owned life insurance
   
55,180
     
55,710
 
Capitalized mortgage loan servicing rights
   
16,904
     
19,171
 
Other intangibles
   
4,306
     
5,326
 
Goodwill
   
28,300
     
28,300
 
Accrued income and other assets
   
62,456
     
44,823
 
Total Assets
 
$
4,204,013
   
$
3,564,694
 
                 
Liabilities and Shareholders' Equity
 
Deposits
               
Non-interest bearing
 
$
1,153,473
   
$
852,076
 
Savings and interest-bearing checking
   
1,526,465
     
1,186,745
 
Reciprocal
   
556,185
     
431,027
 
Time
   
287,402
     
376,877
 
Brokered time
   
113,830
     
190,002
 
Total Deposits
   
3,637,355
     
3,036,727
 
Other borrowings
   
30,012
     
88,646
 
Subordinated debt
   
39,281
     
-
 
Subordinated debentures
   
39,524
     
39,456
 
Accrued expenses and other liabilities
   
68,319
     
49,696
 
Total Liabilities
   
3,814,491
     
3,214,525
 
                 
Shareholders’ Equity
               
Preferred stock, no par value, 200,000 shares authorized; none issued or outstanding
   
-
     
-
 
Common stock, no par value, 500,000,000 shares authorized; issued and outstanding: 21,853,800 shares at December 31, 2020 and 22,481,643 shares at December 31, 2019
   
339,353
     
352,344
 
Retained earnings
   
40,145
     
1,611
 
Accumulated other comprehensive income (loss)
   
10,024
     
(3,786
)
Total Shareholders’ Equity
   
389,522
     
350,169
 
Total Liabilities and Shareholders’ Equity
 
$
4,204,013
   
$
3,564,694
 

7

INDEPENDENT BANK CORPORATION AND SUBSIDIARIES
Consolidated Statements of Operations

   
Three Months Ended
   
Twelve Months Ended
 
   
December 31,
   
September 30,
   
December 31,
   
December 31,
 
   
2020
   
2020
   
2019
   
2020
   
2019
 
   
(unaudited)
 
Interest Income
 
(In thousands, except per share amounts)
 
Interest and fees on loans
 
$
31,139
   
$
30,393
   
$
33,140
   
$
123,159
   
$
133,883
 
Interest on securities available for sale
                                       
Taxable
   
3,299
     
3,450
     
3,031
     
12,655
     
11,842
 
Tax-exempt
   
789
     
954
     
325
     
2,926
     
1,342
 
Other investments
   
235
     
237
     
412
     
1,089
     
1,861
 
Total Interest Income
   
35,462
     
35,034
     
36,908
     
139,829
     
148,928
 
Interest Expense
                                       
Deposits
   
3,516
     
2,062
     
5,487
     
12,666
     
23,425
 
Other borrowings and subordinated debt and debentures
   
953
     
1,006
     
711
     
3,551
     
2,922
 
Total Interest Expense
   
4,469
     
3,068
     
6,198
     
16,217
     
26,347
 
Net Interest Income
   
30,993
     
31,966
     
30,710
     
123,612
     
122,581
 
Provision for loan losses
   
(421
)
   
975
     
(221
)
   
12,463
     
824
 
Net Interest Income After Provision for Loan Losses
   
31,414
     
30,991
     
30,931
     
111,149
     
121,757
 
Non-interest Income
                                       
Service charges on deposit accounts
   
2,218
     
2,085
     
2,885
     
8,517
     
11,208
 
Interchange income
   
2,819
     
3,428
     
2,553
     
11,230
     
10,297
 
Net gains on assets
                                       
Mortgage loans
   
15,873
     
20,205
     
6,388
     
62,560
     
19,978
 
Securities available for sale
   
14
     
-
     
3
     
267
     
307
 
Mortgage loan servicing, net
   
(384
)
   
(644
)
   
1,348
     
(9,350
)
   
(3,336
)
Other
   
1,823
     
1,937
     
2,420
     
7,521
     
9,282
 
Total Non-interest Income
   
22,363
     
27,011
     
15,597
     
80,745
     
47,736
 
Non-interest Expense
                                       
Compensation and employee benefits
   
20,039
     
21,954
     
18,546
     
74,781
     
67,501
 
Occupancy, net
   
2,120
     
2,199
     
2,216
     
8,938
     
9,013
 
Data processing
   
2,374
     
2,215
     
2,308
     
8,534
     
8,905
 
Furniture, fixtures and equipment
   
964
     
999
     
1,055
     
4,089
     
4,113
 
Interchange expense
   
926
     
831
     
883
     
3,342
     
3,215
 
Communications
   
785
     
806
     
728
     
3,194
     
2,947
 
Loan and collection
   
708
     
768
     
709
     
3,037
     
2,685
 
Conversion related expenses
   
1,541
     
643
     
-
     
2,586
     
-
 
Advertising
   
594
     
589
     
515
     
2,230
     
2,450
 
Legal and professional
   
600
     
566
     
533
     
2,027
     
1,814
 
FDIC deposit insurance
   
385
     
411
     
(38
)
   
1,596
     
685
 
Branch closure costs
   
-
     
-
             
417
     
-
 
Correspondent bank service fees
   
101
     
101
     
111
     
395
     
411
 
Net (gains) losses on other real estate and repossessed assets
   
(82
)
   
46
     
(63
)
   
64
     
(90
)
Other
   
1,652
     
1,513
     
1,800
     
7,183
     
8,084
 
Total Non-interest Expense
   
32,707
     
33,641
     
29,303
     
122,413
     
111,733
 
Income Before Income Tax
   
21,070
     
24,361
     
17,225
     
69,481
     
57,760
 
Income tax expense
   
4,084
     
4,777
     
3,346
     
13,329
     
11,325
 
Net Income
 
$
16,986
   
$
19,584
   
$
13,879
   
$
56,152
   
$
46,435
 
Net Income Per Common Share
                                       
Basic
 
$
0.78
   
$
0.90
   
$
0.62
   
$
2.56
   
$
2.03
 
Diluted
 
$
0.77
   
$
0.89
   
$
0.61
   
$
2.53
   
$
2.00
 

8

INDEPENDENT BANK CORPORATION AND SUBSIDIARIES
Selected Financial Data

     
December 31,
2020
     
September 30,
2020
     
June 30,
2020
     
March 31,
2020
     
December 31,
2019
  
   
(unaudited)
 
   
(Dollars in thousands except per share data)
 
Three Months Ended
                             
Net interest income
 
$
30,993
   
$
31,966
   
$
30,462
   
$
30,191
   
$
30,710
 
Provision for loan losses
   
(421
)
   
975
     
5,188
     
6,721
     
(221
)
Non-interest income
   
22,363
     
27,011
     
20,367
     
11,004
     
15,597
 
Non-interest expense
   
32,707
     
33,641
     
27,346
     
28,719
     
29,303
 
Income before income tax
   
21,070
     
24,361
     
18,295
     
5,755
     
17,225
 
Income tax expense
   
4,084
     
4,777
     
3,523
     
945
     
3,346
 
Net income
 
$
16,986
   
$
19,584
   
$
14,772
   
$
4,810
   
$
13,879
 
                                         
Basic earnings per share
 
$
0.78
   
$
0.90
   
$
0.67
   
$
0.22
   
$
0.62
 
Diluted earnings per share
   
0.77
     
0.89
     
0.67
     
0.21
     
0.61
 
Cash dividend per share
   
0.20
     
0.20
     
0.20
     
0.20
     
0.18
 
                                         
Average shares outstanding
   
21,866,326
     
21,881,562
     
21,890,761
     
22,271,412
     
22,481,551
 
Average diluted shares outstanding
   
22,112,829
     
22,114,692
     
22,113,187
     
22,529,370
     
22,776,908
 
                                         
Performance Ratios
                                       
Return on average assets
   
1.61
%
   
1.90
%
   
1.54
%
   
0.54
%
   
1.56
%
Return on average equity
   
17.82
     
21.36
     
17.39
     
5.54
     
15.92
 
Efficiency ratio (1)
   
60.59
     
56.36
     
53.07
     
69.32
     
62.56
 
                                         
As a Percent of Average Interest-Earning Assets (1)
                                 
Interest income
   
3.57
%
   
3.62
%
   
3.72
%
   
4.28
%
   
4.44
%
Interest expense
   
0.45
     
0.31
     
0.36
     
0.65
     
0.74
 
Net interest income
   
3.12
     
3.31
     
3.36
     
3.63
     
3.70
 
                                         
Average Balances
                                       
Loans
 
$
2,876,795
   
$
2,925,872
   
$
2,913,857
   
$
2,766,770
   
$
2,776,037
 
Securities available for sale
   
1,009,578
     
891,975
     
660,126
     
527,395
     
488,016
 
Total earning assets
   
3,984,080
     
3,887,455
     
3,659,614
     
3,350,948
     
3,320,828
 
Total assets
   
4,195,546
     
4,102,318
     
3,868,408
     
3,565,829
     
3,529,744
 
Deposits
   
3,632,758
     
3,559,070
     
3,303,302
     
3,066,298
     
3,040,099
 
Interest bearing liabilities
   
2,574,306
     
2,532,481
     
2,402,361
     
2,309,995
     
2,251,928
 
Shareholders' equity
   
379,232
     
364,714
     
341,606
     
348,963
     
345,910
 
                                         
End of Period
                                       
Capital
                                       
Tangible common equity ratio
   
8.56
%
   
8.23
%
   
8.03
%
   
8.40
%
   
8.96
%
Average equity to average assets
   
9.04
     
8.89
     
8.83
     
9.79
     
9.80
 
Common shareholders' equity per share of common stock
 
$
17.82
   
$
17.05
   
$
16.23
   
$
15.33
   
$
15.58
 
Tangible common equity per share of common stock
   
16.33
     
15.55
     
14.72
     
13.81
     
14.08
 
Total shares outstanding
   
21,853,800
     
21,885,368
     
21,880,183
     
21,892,001
     
22,481,643
 
                                         
Selected Balances
                                       
Loans
 
$
2,733,678
   
$
2,855,479
   
$
2,866,663
   
$
2,718,115
   
$
2,725,023
 
Securities available for sale
   
1,072,159
     
985,050
     
856,280
     
594,284
     
518,400
 
Total earning assets
   
3,979,397
     
3,962,824
     
3,833,523
     
3,416,845
     
3,343,941
 
Total assets
   
4,204,013
     
4,168,944
     
4,043,315
     
3,632,387
     
3,564,694
 
Deposits
   
3,637,355
     
3,597,745
     
3,485,125
     
3,083,564
     
3,036,727
 
Interest bearing liabilities
   
2,553,418
     
2,515,185
     
2,456,193
     
2,350,056
     
2,312,753
 
Shareholders' equity
   
389,522
     
373,092
     
355,123
     
335,618
     
350,169
 

(1)
Presented on a fully tax equivalent basis assuming a marginal tax rate of 21%.

9

Reconciliation of Non-GAAP Financial Measures
Independent Bank Corporation

Independent Bank Corporation believes non-GAAP measures are meaningful because they reflect adjustments commonly made by management, investors, regulators and analysts to evaluate the adequacy of common equity and performance trends.  Tangible common equity is used by the Company to measure the quality of capital.

Reconciliation of Non-GAAP Financial Measures

     
Three Months Ended
December 31,
     
Twelve Months Ended
December 31,
  
   
2020
   
2019
   
2020
   
2019
 
   
(Dollars in thousands)
 
Net Interest Margin, Fully Taxable Equivalent ("FTE")
                       
                         
Net interest income
 
$
30,993
   
$
30,710
   
$
123,612
   
$
122,581
 
Add:  taxable equivalent adjustment
   
221
     
104
     
823
     
423
 
Net interest income - taxable equivalent
 
$
31,214
   
$
30,814
   
$
124,435
   
$
123,004
 
Net interest margin (GAAP) (1)
   
3.10
%
   
3.68
%
   
3.32
%
   
3.79
%
Net interest margin (FTE) (1)
   
3.12
%
   
3.70
%
   
3.34
%
   
3.80
%

(1)
Annualized for three months ended December 31, 2020 and 2019.

Tangible Common Equity Ratio

     
December 31,
2020
     
September 30,
2020
     
June 30,
2020
     
March 31,
2020
     
December 31,
2019
  
   
(Dollars in thousands)
 
Common shareholders' equity
 
$
389,522
   
$
373,092
   
$
355,123
   
$
335,618
   
$
350,169
 
Less:
                                       
Goodwill
   
28,300
     
28,300
     
28,300
     
28,300
     
28,300
 
Other intangibles
   
4,306
     
4,561
     
4,816
     
5,071
     
5,326
 
Tangible common equity
 
$
356,916
   
$
340,231
   
$
322,007
   
$
302,247
   
$
316,543
 
                                         
Total assets
 
$
4,204,013
   
$
4,168,944
   
$
4,043,315
   
$
3,632,387
   
$
3,564,694
 
Less:
                                       
Goodwill
   
28,300
     
28,300
     
28,300
     
28,300
     
28,300
 
Other intangibles
   
4,306
     
4,561
     
4,816
     
5,071
     
5,326
 
Tangible assets
 
$
4,171,407
   
$
4,136,083
   
$
4,010,199
   
$
3,599,016
   
$
3,531,068
 
                                         
Common equity ratio
   
9.27
%
   
8.95
%
   
8.78
%
   
9.24
%
   
9.82
%
Tangible common equity ratio
   
8.56
%
   
8.23
%
   
8.03
%
   
8.40
%
   
8.96
%
                                         
Tangible Common Equity per Share of Common Stock:
                                 
                                         
Common shareholders' equity
 
$
389,522
   
$
373,092
   
$
355,123
   
$
335,618
   
$
350,169
 
Tangible common equity
 
$
356,916
   
$
340,231
   
$
322,007
   
$
302,247
   
$
316,543
 
Shares of common stock outstanding (in thousands)
   
21,854
     
21,885
     
21,880
     
21,892
     
22,482
 
                                         
Common shareholders' equity per share of common stock
 
$
17.82
   
$
17.05
   
$
16.23
   
$
15.33
   
$
15.58
 
Tangible common equity per share of common stock
 
$
16.33
   
$
15.55
   
$
14.72
   
$
13.81
   
$
14.08
 

The tangible common equity ratio removes the effect of goodwill and other intangible assets from capital and total assets.  Tangible common equity per share of common stock removes the effect of goodwill and other intangible assets from common shareholders’ equity per share of common stock.


10


Exhibit 99.2

INDEPENDENT BANK CORPORATION AND SUBSIDIARIES
Supplemental Data

Non-performing assets (1)

    
December 31,
2020
   
September 30,
2020
   
June 30,
2020
   
March 31,
2020
   
December 31,
2019
 
   
(Dollars in thousands)
 
Non-accrual loans
 
$
8,312
   
$
10,481
   
$
12,938
   
$
17,454
   
$
10,178
 

                                       
Loans 90 days or more past due and still accruing interest
   
-
     
266
     
5
     
-
     
-
 
Subtotal
   
8,312
     
10,747
     
12,943
     
17,454
     
10,178
 
Less:  Government guaranteed loans
   
439
     
510
     
604
     
676
     
646
 
Total non-performing loans
   
7,873
     
10,237
     
12,339
     
16,778
     
9,532
 
Other real estate and repossessed assets
   
766
     
1,487
     
1,569
     
1,494
     
1,865
 
Total non-performing assets
 
$
8,639
   
$
11,724
   
$
13,908
   
$
18,272
   
$
11,397
 
As a percent of Portfolio Loans
                                       
Non-performing loans
   
0.29
%
   
0.36
%
   
0.43
%
   
0.62
%
   
0.35
%
Allowance for loan losses
   
1.30
     
1.25
     
1.20
     
1.20
     
0.96
 
Non-performing assets to total assets
   
0.21
     
0.28
     
0.34
     
0.50
     
0.32
 
Allowance for loan losses as a percent of non-performing loans
   
450.01
     
349.43
     
279.60
     
193.68
     
274.32
 

(1)
Excludes loans classified as "trouble debt restructured" that are not past due.

  Troubled debt restructurings ("TDR")

   
December 31, 2020
 
   
Commercial
   
Retail (1)
   
Total
 
   
(In thousands)
 
Performing TDR's
 
$
7,956
   
$
36,385
   
$
44,341
 
Non-performing TDR's (2)
   
1,148
     
1,584
(3) 
   
2,732
 
Total
 
$
9,104
   
$
37,969
   
$
47,073
 

   
December 31, 2019
 
   
Commercial
   
Retail (1)
   
Total
 
   
(In thousands)
 
Performing TDR's
 
$
7,974
   
$
39,601
   
$
47,575
 
Non-performing TDR's (2)
   
540
     
2,607
(3) 
   
3,147
 
Total
 
$
8,514
   
$
42,208
   
$
50,722
 
                         
(1)
Retail loans include mortgage and installment loan segments.
(2)
Included in non-performing assets table above.
(3)
Also includes loans on non-accrual at the time of modification until six payments are received on a timely basis.

1

Allowance for loan losses

    
Twelve months ended
December 31,
 
   
2020
   
2019
 
    
Loans
   
Unfunded
Commitments
   
Loans
   
Unfunded
Commitments
 
   
(Dollars in thousands)
 
Balance at beginning of period
 
$
26,148
   
$
1,542
   
$
24,888
   
$
1,296
 
Additions (deductions)
                               
Provision for loan losses
   
12,463
     
-
     
824
     
-
 
Recoveries credited to allowance
   
3,069
     
-
     
3,961
     
-
 
Loans charged against the allowance
   
(6,251
)
   
-
     
(3,525
)
   
-
 
Additions included in non-interest expense
   
-
     
263
     
-
     
246
 
Balance at end of period
 
$
35,429
   
$
1,805
   
$
26,148
   
$
1,542
 
                                 
Net loans charged against the allowance to average Portfolio Loans
   
0.11
%
           
(0.02
)%
       

Capitalization

   
December 31,
 
   
2020
   
2019
 
   
(In thousands)
 
Subordinated debt
 
$
39,281
   
$
-
 
Subordinated debentures
   
39,524
     
39,456
 
Amount not qualifying as regulatory capital
   
(505
)
   
(1,224
)
Amount qualifying as regulatory capital
   
78,300
     
38,232
 
Shareholders’ equity
               
Common stock
   
339,353
     
352,344
 
Retained earnings
   
40,145
     
1,611
 
Accumulated other comprehensive income (loss)
   
10,024
     
(3,786
)
Total shareholders’ equity
   
389,522
     
350,169
 
Total capitalization
 
$
467,822
   
$
388,401
 

2

Non-Interest Income

   
Three months ended
   
Twelve months ended
 
   
December 31,
   
September 30,
   
December 31,
   
December 31,
 
   
2020
   
2020
   
2019
   
2020
   
2019
 
   
(In thousands)
 
Service charges on deposit accounts
 
$
2,218
   
$
2,085
   
$
2,885
   
$
8,517
   
$
11,208
 
Interchange income
   
2,819
     
3,428
     
2,553
   
$
11,230
   
$
10,297
 
Net gains on assets
                                       
Mortgage loans
   
15,873
     
20,205
     
6,388
     
62,560
     
19,978
 
Securities
   
14
     
-
     
3
     
267
     
307
 
Mortgage loan servicing, net
   
(384
)
   
(644
)
   
1,348
     
(9,350
)
   
(3,336
)
Investment and insurance commissions
   
493
     
530
     
461
     
1,971
     
1,658
 
Bank owned life insurance
   
160
     
215
     
298
     
910
     
1,111
 
Other
   
1,170
     
1,192
     
1,661
     
4,640
     
6,513
 
Total non-interest income
 
$
22,363
   
$
27,011
   
$
15,597
   
$
80,745
   
$
47,736
 

Capitalized Mortgage Loan Servicing Rights

   
Three months ended
   
Twelve months ended
 
   
December 31,
   
December 31,
 
   
2020
   
2019
   
2020
   
2019
 
   
(In thousands)
 
Balance at beginning of period
 
$
15,403
   
$
16,906
   
$
19,171
   
$
21,400
 
Originated servicing rights capitalized
   
3,697
     
2,539
     
13,957
     
7,303
 
Change in fair value
   
(2,196
)
   
(274
)
   
(16,224
)
   
(9,532
)
Balance at end of period
 
$
16,904
   
$
19,171
   
$
16,904
   
$
19,171
 

3

Mortgage Loan Activity

   
Three months ended
   
Twelve months ended
 
   
December 31,
   
September 30,
   
December 31,
   
December 31,
 
   
2020
   
2020
   
2019
   
2020
   
2019
 
   
(Dollars in thousands)
             
Mortgage loans originated
 
$
502,491
   
$
536,502
   
$
302,520
   
$
1,820,697
   
$
1,011,141
 
Mortgage loans sold
   
388,631
     
417,092
     
248,691
     
1,447,031
     
738,910
 
Net gains on mortgage loans
   
15,873
     
20,205
     
6,388
     
62,560
     
19,978
 
Net gains as a percent of mortgage loans sold  ("Loan Sales Margin")
   
4.08
%
   
4.84
%
   
2.57
%
   
4.32
%
   
2.70
%
Fair value adjustments included in the Loan Sales Margin
   
(0.53
)
   
0.50
     
(0.38
)
   
0.47
     
0.22
 

Non-Interest Expense

   
Three months ended
   
Twelve months ended
 
   
December 31,
   
September 30,
   
December 31,
   
December 31,
 
   
2020
   
2020
   
2019
   
2020
   
2019
 
   
(In thousands)
 
Compensation
 
$
10,852
   
$
10,294
   
$
10,726
   
$
41,517
   
$
41,719
 
Performance-based compensation
   
5,485
     
8,310
     
4,336
     
19,725
     
12,066
 
Payroll taxes and employee benefits
   
3,702
     
3,350
     
3,484
     
13,539
     
13,716
 
Compensation and employee benefits
   
20,039
     
21,954
     
18,546
     
74,781
     
67,501
 
Occupancy, net
   
2,120
     
2,199
     
2,216
     
8,938
     
9,013
 
Data processing
   
2,374
     
2,215
     
2,308
     
8,534
     
8,905
 
Furniture, fixtures and equipment
   
964
     
999
     
1,055
     
4,089
     
4,113
 
Interchange expense
   
926
     
831
     
883
     
3,342
     
3,215
 
Communications
   
785
     
806
     
728
     
3,194
     
2,947
 
Loan and collection
   
708
     
768
     
709
     
3,037
     
2,685
 
Conversion related expenses
   
1,541
     
643
     
-
     
2,586
     
-
 
Advertising
   
594
     
589
     
515
     
2,230
     
2,450
 
Legal and professional fees
   
600
     
566
     
533
     
2,027
     
1,814
 
FDIC deposit insurance
   
385
     
411
     
(38
)
   
1,596
     
685
 
Amortization of intangible assets
   
255
     
255
     
272
     
1,020
     
1,089
 
Supplies
   
167
     
126
     
164
     
680
     
638
 
Branch closure costs
   
-
     
-
             
417
         
Correspondent bank service fees
   
101
     
101
     
111
     
395
     
411
 
Costs (recoveries) related to unfunded lending commitments
   
(8
)
   
41
     
(95
)
   
263
     
246
 
Provision for loss reimbursement on sold loans
   
40
     
46
     
50
     
200
     
229
 
Net (gains) losses on other real estate and repossessed assets
   
(82
)
   
46
     
(63
)
   
64
     
(90
)
Other
   
1,198
     
1,045
     
1,409
     
5,020
     
5,882
 
Total non-interest expense
 
$
32,707
   
$
33,641
   
$
29,303
   
$
122,413
   
$
111,733
 

4

Average Balances and Tax Equivalent Rates

   
Three Months Ended
December 31,
 

 
2020
   
2019
 
   
Average
               
Average
             
   
Balance
   
Interest
   
Rate (2)
   
Balance
   
Interest
   
Rate (2)
 
   
(Dollars in thousands)
 
Assets
                                   
Taxable loans
 
$
2,870,011
   
$
31,071
     
4.31
%
 
$
2,767,857
   
$
33,061
     
4.75
%
Tax-exempt loans (1)
   
6,784
     
87
     
5.10
     
8,180
     
100
     
4.85
 
Taxable securities
   
803,322
     
3,299
     
1.64
     
437,087
     
3,031
     
2.77
 
Tax-exempt securities (1)
   
206,256
     
991
     
1.92
     
50,929
     
408
     
3.20
 
Interest bearing cash
   
79,280
     
24
     
0.12
     
38,416
     
163
     
1.68
 
Other investments
   
18,427
     
211
     
4.56
     
18,359
     
249
     
5.38
 
Interest Earning Assets
   
3,984,080
     
35,683
     
3.57
     
3,320,828
     
37,012
     
4.44
 
Cash and due from banks
   
51,497
                     
48,095
                 
Other assets, net
   
159,969
                     
160,821
                 
Total Assets
 
$
4,195,546
                   
$
3,529,744
                 
                                                 
Liabilities
                                               
Savings and interest-bearing checking
 
$
1,988,438
     
761
     
0.15
   
$
1,547,860
     
2,441
     
0.63
 
Time deposits
   
477,079
     
2,755
     
2.30
     
611,914
     
3,046
     
1.97
 
Other borrowings
   
108,789
     
953
     
3.48
     
92,154
     
711
     
3.06
 
Interest Bearing Liabilities
   
2,574,306
     
4,469
     
0.69
     
2,251,928
     
6,198
     
1.09
 
Non-interest bearing deposits
   
1,167,241
                     
880,325
                 
Other liabilities
   
74,767
                     
51,581
                 
Shareholders’ equity
   
379,232
                     
345,910
                 
Total liabilities and shareholders’ equity
 
$
4,195,546
                   
$
3,529,744
                 
                                                 
Net Interest Income
         
$
31,214
                   
$
30,814
         
                                                 
Net Interest Income as a Percent of Average Interest Earning Assets
                   
3.12
%
                   
3.70
%


(1)
Interest on tax-exempt loans and securities is presented on a fully tax equivalent basis assuming a marginal tax rate of 21%.
(2)
Annualized

5

Average Balances and Tax Equivalent Rates

   
Twelve Months Ended
December 31,
 

 
2020
   
2019
 
   
Average
               
Average
             
   
Balance
   
Interest
   
Rate
   
Balance
   
Interest
   
Rate
 
   
(Dollars in thousands)
 
Assets
                                   
Taxable loans
 
$
2,863,846
   
$
122,875
     
4.29
%
 
$
2,713,690
   
$
133,574
     
4.92
%
Tax-exempt loans (1)
   
7,145
     
360
     
5.04
     
7,937
     
391
     
4.93
 
Taxable securities
   
635,914
     
12,655
     
1.99
     
397,598
     
11,842
     
2.98
 
Tax-exempt securities (1)
   
137,330
     
3,673
     
2.67
     
52,324
     
1,683
     
3.22
 
Interest bearing cash
   
59,056
     
184
     
0.31
     
48,023
     
818
     
1.70
 
Other investments
   
18,410
     
905
     
4.92
     
18,359
     
1,043
     
5.68
 
Interest Earning Assets
   
3,721,701
     
140,652
     
3.78
     
3,237,931
     
149,351
     
4.61
 
Cash and due from banks
   
49,886
                     
37,575
                 
Other assets, net
   
162,068
                     
164,726
                 
Total Assets
 
$
3,933,655
                   
$
3,440,232
                 
                                                 
Liabilities
                                               
Savings and interest-bearing checking
 
$
1,821,115
     
3,882
     
0.21
   
$
1,453,061
     
10,228
     
0.70
 
Time deposits
   
516,306
     
8,784
     
1.70
     
655,718
     
13,197
     
2.01
 
Other borrowings
   
117,904
     
3,551
     
3.01
     
77,254
     
2,922
     
3.78
 
Interest Bearing Liabilities
   
2,455,325
     
16,217
     
0.66
     
2,186,033
     
26,347
     
1.21
 
Non-interest bearing deposits
   
1,054,230
                     
867,314
                 
Other liabilities
   
65,943
                     
46,153
                 
Shareholders’ equity
   
358,157
                     
340,732
                 
Total liabilities and shareholders’ equity
 
$
3,933,655
                   
$
3,440,232
                 
                                                 
Net Interest Income
         
$
124,435
                   
$
123,004
         
                                                 
Net Interest Income as a Percent of Average Interest Earning Assets
                   
3.34
%
                   
3.80
%


(1)
Interest on tax-exempt loans and securities is presented on a fully tax equivalent basis assuming a marginal tax rate of 21%.

6

Commercial Loan Portfolio Analysis as of December 31, 2020

   
Total Commercial Loans
 
         
Watch Credits
   
Percent of Loan
 
Loan Category
 
All Loans
   
Performing
   
Non-accrual
   
Total
   
Category in Watch Credit
 
   
(Dollars in thousands)
 
Land
 
$
14,567
   
$
116
   
$
-
   
$
116
     
0.8
%
Land Development
   
12,176
     
36
     
-
     
36
     
0.3
 
Construction
   
68,724
     
36
     
-
     
36
     
0.1
 
Income Producing
   
358,603
     
3,699
     
-
     
3,699
     
1.0
 
Owner Occupied
   
360,510
     
24,693
     
745
     
25,438
     
7.1
 
Total Commercial Real Estate Loans
 
$
814,580
   
$
28,580
     
745
   
$
29,325
     
3.6
 
                                         
Other Commercial Loans
 
$
427,835
   
$
16,059
     
695
   
$
16,754
     
3.9
 
Total non-performing commercial loans
                 
$
1,440
                 

Commercial Loan Portfolio Analysis as of December 31, 2019

   
Total Commercial Loans
 
   
   
Watch Credits
   
Percent of Loan
 
Loan Category
 
All Loans
   
Performing
   
Non-accrual
   
Total
   
Category in
Watch Credit
 
   
(Dollars in thousands)
 
Land
 
$
11,235
   
$
275
   
$
735
   
$
1,010
     
9.0
%
Land Development
   
12,899
     
-
     
-
     
-
     
0.0
 
Construction
   
97,463
     
-
     
-
     
-
     
0.0
 
Income Producing
   
409,897
     
15,347
     
-
     
15,347
     
3.7
 
Owner Occupied
   
323,694
     
35,485
     
295
     
35,780
     
11.1
 
Total Commercial Real Estate Loans
 
$
855,188
   
$
51,107
     
1,030
   
$
52,137
     
6.1
 
                                         
Other Commercial Loans
 
$
311,507
   
$
20,580
     
347
   
$
20,927
     
6.7
 
Total non-performing commercial loans
                 
$
1,377
                 


7


Exhibit 99.3

 Q4 EARNINGS Independent Bank Corporation (IBCP)Conference Call – January 28, 2021 
 

 Cautionary note regarding forward-looking statements  This presentation contains forward-looking statements about Independent Bank Corporation. Statements that are not historical or current facts, including statements about beliefs and expectations, are forward-looking statements and are based on the information available to, and assumptions and estimates made by, management as of the date hereof. These forward-looking statements cover, among other things, anticipated future revenue and expenses and the future plans and prospects of Independent Bank Corporation. Forward-looking statements involve inherent risks and uncertainties, and important factors could cause actual results to differ materially from those anticipated. The COVID-19 pandemic is adversely affecting Independent Bank Corporation, its customers, counterparties, employees, and third-party service providers, and the ultimate extent of the impacts on its business, financial position, results of operations, liquidity, and prospects is uncertain. Continued deterioration in general business and economic conditions or turbulence in domestic or global financial markets could adversely affect Independent Bank Corporation’s revenues and the values of its assets and liabilities, reduce the availability of funding from certain financial institutions, lead to a tightening of credit, and increase stock price volatility. In addition, changes to statutes, regulations, or regulatory policies or practices could affect Independent Bank Corporation in substantial and unpredictable ways. Independent Bank Corporation’s results could also be adversely affected by changes in interest rates; further increases in unemployment rates; deterioration in the credit quality of its loan portfolios or in the value of the collateral securing those loans; deterioration in the value of its investment securities; legal and regulatory developments; litigation; increased competition from both banks and non-banks; changes in the level of tariffs and other trade policies of the United States and its global trading partners; changes in customer behavior and preferences; breaches in data security; failures to safeguard personal information; effects of mergers and acquisitions and related integration; effects of critical accounting policies and judgments; and management’s ability to effectively manage credit risk, market risk, operational risk, compliance risk, strategic risk, interest rate risk, liquidity risk and reputation risk. Certain risks and important factors that could affect Independent Bank Corporation's future results are identified in its Annual Report on Form 10-K for the year ended December 31, 2019 and other reports filed with the SEC, including among other things under the heading “Risk Factors” in such Annual Report on Form 10-K. Any forward-looking statement speaks only as of the date on which it is made, and Independent Bank Corporation undertakes no obligation to update any forward-looking statement, whether to reflect events or circumstances after the date on which the statement is made, to reflect new information or the occurrence of unanticipated events, or otherwise.  2 
 

 Agenda  Formal Remarks.William B. (Brad) Kessel, President and Chief Executive OfficerGavin A. Mohr, Executive Vice President and Chief Financial OfficerQuestion and Answer session.Closing Remarks.Note: This presentation is available at www.IndependentBank.com in the Investor Relations area under the “Presentations” tab.  3 
 

   COVID-19 ResponseSupporting Employees, Clients & Communities   4  Employees  Clients & Communities      Work from home. Providing the technology, culture, and operational infrastructure for the workforce to work remotely as needed.Granting additional sick and vacation time. Complying with applicable Michigan requirements (MI Safe Start Plan, etc.).Performing additional routine and on-demand sanitization of facilities using enhanced methods.  Pro-actively reaching out to our business customers to understand needs. Supporting local businesses. Closed over $250 million in SBA Payroll Protection Program (PPP) loans in 2020. Working with business and consumer customers on temporary payment relief.  When it became apparent that the Coronavirus (COVID-19) pandemic could pose a threat to our people and business, we activated our Business Continuity and Crisis Communication Core Teams to take early and decisive action 
 

 Historical Quarterly Results  5        Quarter Ended,          ($M except per share data)    12/31/19  3/31/20  6/30/20  9/30/20  12/31/20                       Balance Sheet:              Total Assets    $3,565   $3,632   $4,043   $4,169   $4,204   Portfolio Loans     $2,725   $2,718   $2,867   $2,855   $2,734   Deposits    $3,037   $3,084   $3,485   $3,598   $3,637   Tangible Common Equity    $317   $302   $322   $340   $357   Profitability:               Pre-Tax, Pre-Provision Income    $17.0   $12.5   $23.5   $25.3   $20.6   Pre-Tax, Pre-Prov / Avg. Assets    1.91%  1.41%  2.44%  2.46%  1.98%  Net Income(1)    $13.9   $4.8   $14.8   $19.6   $17.0   Return on Average Assets(1)    1.56%  0.54%  1.54%  1.90%  1.61%  Return on Average Equity(1)    15.9%  5.5%  17.4%  21.4%  17.8%  Net Interest Margin (FTE)    3.70%  3.63%  3.36%  3.31%  3.12%  Efficiency Ratio    62.6%  69.3%  53.1%  56.4%  60.6%  Asset Quality:               NPAs / Assets    0.32%  0.50%  0.34%  0.28%  0.21%  NPAs / Loans + OREO    0.42%  0.67%  0.48%  0.41%  0.32%  Reserves / Total Loans    0.96%  1.20%  1.20%  1.25%  1.30%  NCOs / Avg. Loans    (0.01%)  0.06%  0.45%  (0.04%)  (0.02%)  Capital Ratios:              TCE Ratio    9.0%  8.4%  8.0%  8.2%  8.6%  Leverage Ratio     10.1%  9.6%  9.1%  9.0%  9.2%  Tier 1 Capital Ratio    12.7%  12.2%  12.6%  13.0%  13.3%  Total Capital Ratio    13.7%  13.4%  15.3%  15.6%  16.0% 
 

 4Q 2020 Financial Highlights  Income StatementPre-tax, pre-provision income was $20.6 million in the fourth quarter of 2020 compared to $17.0 million in the fourth quarter of 2019.Net income of $17.0 million, or $0.77 per diluted share compared to $13.9 million, or $0.61 per diluted share for the year ago quarter.Net interest income of $31.0 million, compared to $30.7 million, for the year ago quarter.Mortgage loan originations of $502.5 million, also, $388.6 million in mortgage loans sold with $15.9 million in net gains on mortgage loans compared to $6.4 million in net gains from the year ago quarter. Mortgage servicing rights change (the “MSR Change”) due to price of negative $0.9 million ($0.03 per diluted share, after taxes) compared to $0.6 million ($0.02 per diluted share, after taxes) in the fourth quarter of 2019. Provision for loan loss credit of $0.4 million compared to a credit of $0.2 million in the fourth quarter of 2019. Included within the fourth quarter 2020 provision for loan losses is a $0.5 million increase in the subjective/qualitative reserve.Balance Sheet/CapitalSecurities available for sale increased by $87.1 million.Total portfolio loans declined by $121.8 million.Total deposits grew by $39.6 million.Total stockholder’s equity increased by $16.4 million and tangible book value per share increased by 5.0% to $16.33 per share at December 31, 2020. Paid a 20 cent per share cash dividend on common stock on November 16, 2020.  6 
 

 Historical Annual Results  7  (1) Excluding the impact of the $5.96 million re-measurement of net deferred tax assets in 2017, net income is $26.44 million, ROA is 1.00% and ROE is 10.10%.         Year Ended December 31,             ($M except per share data)    2016  2017  2018  2019  2020  5 Year CAGR                          Balance Sheet:                 Total Assets    $2,549   $2,789   $3,353   $3,565   $4,204   10.5%  Portfolio Loans     $1,608   $2,019   $2,583   $2,725   $2,734   11.2%  Deposits    $2,226   $2,401   $2,913   $3,037   $3,637   10.3%  Tangible Common Equity    $247   $263   $304   $317   $357   7.6%  Profitability:                 Pre-Tax, Pre-Provision Income    $31.6   $39.6   $50.6   $58.6   $81.9   21.0%  Pre-Tax, Pre-Prov / Avg. Assets    1.28%  1.50%  1.62%  1.70%  2.08%  -  Net Income(1)    $22.8   $20.5   $39.8   $46.4   $56.2   19.8%  Diluted EPS     1.05%  0.95%  1.68%  2.00%  2.53%  19.2%  Return on Average Assets(1)    0.92%  0.77%  1.27%  1.35%  1.43%  -  Return on Average Equity(1)    9.21%  7.82%  12.38%  13.63%  15.68%  -  Net Interest Margin (FTE)    3.52%  3.65%  3.88%  3.80%  3.34%  -  Efficiency Ratio     73.70%  69.20%  67.20%  64.90%  59.24%  -  Asset Quality:                 NPAs / Assets    0.72%  0.35%  0.29%  0.32%  0.21%  -  NPAs / Loans + OREO    1.14%  0.49%  0.38%  0.42%  0.32%  -  Reserves / Total Loans    1.26%  1.12%  0.96%  0.96%  1.30%  -  NCOs / Avg. Loans    0.06%  (0.06%)  (0.03%)  (0.02%)  0.11%  -  Capital Ratios:                 TCE Ratio    9.7%  9.4%  9.2%  9.0%  8.6%  -  Leverage Ratio     10.5%  10.6%  10.5%  10.1%  9.2%  -  Tier 1 Capital Ratio    14.7%  14.0%  13.3%  12.7%  13.3%  -  Total Capital Ratio    15.9%  15.2%  14.3%  13.7%  16.0%  -  Shareholder Value:                TBV/Share      $ 11.62    $ 12.34    $ 12.90    $ 14.08    $ 16.33   7.0%  Dividends Paid per Share     $ 0.34    $ 0.42    $ 0.60    $ 0.72    $ 0.80   18.7%  Value of Shares Repurchased      $ 16.85    $ -    $ 12.68    $ 26.28    $ 14.23   - 
 

 Incurred Loss Model vs CECL  25  Incurred vs. CECL ($ in Thousands)  12/31/20 “As If” ACL and percent of loans calculated at midpoint of incremental range with additional $11.5 million at Day. The ACL to total loans ratio is approximately 1.80% excluding PPP loans.   % Loans  0.96%  1.30%  1.72%(1)  “As-if CECL” Illustrative Only    Incurred Loss Build  We delayed adopting CECL under the CARES Act:Increased visibility into the economic (local, regional, national) impact of the COVID-19 pandemic. Unemployment forecast sources exhibiting wide disparity.Relationship between unemployment and credit impacted by non-traditional factors, including “stay at home” executive orders, increased unemployment eligibility as well as supplemental unemployment benefits. Incurred Model:4Q’20 provision was a credit of $0.4 millionDecember 31, 2020 allowance for loan losses of $35.4 million or,1.30% of portfolio loans;1.43% of portfolio loans excluding PPP loans and remaining Traverse City State Bank acquired loans; and450% of non-performing loans.Qualitative/subjective allocation increased $0.5 million in 4Q’20 (and by $11.2 million for full-year 2020) due to impact of: increased economic shock to high risk industries, elevated unemployment claims and the level of retail forbearance requests.CECL:Expect to adopt CECL on January 1, 2021 as allowed under the CARES Act extension. ECL day 1 impact range is $10.5 million to $12.5 million with $0.5 million to $1.5 million for unfunded commitments.Increase in the estimated day 1 adjustment range is due to certain discounted cash flow model enhancements.CECL Model Details:Discounted cash flow model with fourteen loan segments.Probability of default and loss given default based on long-term average for commercial loans and regression for mortgage and installment loans.Regression uses one year forecast / with immediate reversion to mean driven primarily by unemployment.Unemployment data: median of Bloomberg survey: 6.7% Q4, falls to 5.9% at the end of the one year forecast.Q factors: economic shock, forbearance activity, and loans in high risk industries.   Allocation of Incurred ALLL                $26,148   $35,429   $46,929  (1)  $9,281   $10,500  to  $12,500      12/31/19  ALLL  Reserve  Build  Under  Incurred Loss  12/31/20  Incurred  Loss  Reserve  "As If"  Day 1  CECL  Reserve    1/1/21  "As If"  ACL
 Historical Annual Results  6  (1) Excluding the impact of the $5.96 million re-measurement of net deferred tax assets in 2017, net income is $26.44 million, ROA is 1.00% and ROE is 10.10%.         Year Ended December 31,             ($M except per share data)    2016  2017  2018  2019  2020  5 Year CAGR                          Balance Sheet:                 Total Assets    $2,549   $2,789   $3,353   $3,565   $4,204   10.5%  Portfolio Loans     $1,608   $2,019   $2,583   $2,725   $2,734   11.2%  Deposits    $2,226   $2,401   $2,913   $3,037   $3,637   10.3%  Tangible Common Equity    $247   $263   $304   $317   $357   7.6%  Profitability:                 Pre-Tax, Pre-Provision Income    $31.6   $39.6   $50.6   $58.6   $81.9   21.0%  Pre-Tax, Pre-Prov / Avg. Assets    1.28%  1.50%  1.62%  1.70%  2.08%  -  Net Income(1)    $22.8   $20.5   $39.8   $46.4   $56.2   19.8%  Diluted EPS     1.05%  0.95%  1.68%  2.00%  2.53%  19.2%  Return on Average Assets(1)    0.92%  0.77%  1.27%  1.35%  1.43%  -  Return on Average Equity(1)    9.21%  7.82%  12.38%  13.63%  15.68%  -  Net Interest Margin (FTE)    3.52%  3.65%  3.88%  3.80%  3.34%  -  Efficiency Ratio     73.70%  69.20%  67.20%  64.90%  59.24%  -  Asset Quality:                 NPAs / Assets    0.72%  0.35%  0.29%  0.32%  0.21%  -  NPAs / Loans + OREO    1.14%  0.49%  0.38%  0.42%  0.32%  -  Reserves / Total Loans    1.26%  1.12%  0.96%  0.96%  1.30%  -  NCOs / Avg. Loans    0.06%  (0.06%)  (0.03%)  (0.02%)  0.11%  -  Capital Ratios:                 TCE Ratio    9.7%  9.4%  9.2%  9.0%  8.6%  -  Leverage Ratio     10.5%  10.6%  10.5%  10.1%  9.2%  -  Tier 1 Capital Ratio    14.7%  14.0%  13.3%  12.7%  13.3%  -  Total Capital Ratio    15.9%  15.2%  14.3%  13.7%  16.0%  -  Shareholder Value:                TBV/Share      $ 11.62    $ 12.34    $ 12.90    $ 14.08    $ 16.33   7.0%  Dividends Paid per Share     $ 0.34    $ 0.42    $ 0.60    $ 0.72    $ 0.80   18.7%  Value of Shares Repurchased      $ 16.85    $ -    $ 12.68    $ 26.28    $ 14.23   - 
 4Q 2020 Financial Highlights  Income StatementPre-tax, pre-provision income was $20.6 million in the fourth quarter of 2020 compared to $17.0 million in the fourth quarter of 2019.Net income of $17.0 million, or $0.77 per diluted share compared to $13.9 million, or $0.61 per diluted share for the year ago quarter.Net interest income of $31.0 million, compared to $30.7 million, for the year ago quarter.Mortgage loan originations of $502.5 million, also, $388.6 million in mortgage loans sold with $15.9 million in net gains on mortgage loans compared to $6.4 million in net gains from the year ago quarter. Mortgage servicing rights change (the “MSR Change”) due to price of negative $0.9 million ($0.03 per diluted share, after taxes) compared to $0.6 million ($0.02 per diluted share, after taxes) in the fourth quarter of 2019. Provision for loan loss credit of $0.4 million compared to a credit of $0.2 million in the fourth quarter of 2019. Included within the fourth quarter 2020 provision for loan losses is a $0.5 million increase in the subjective/qualitative reserve.Balance Sheet/CapitalSecurities available for sale increased by $87.1 million.Total portfolio loans declined by $121.8 million.Total deposits grew by $39.6 million.Total stockholder’s equity increased by $16.4 million and tangible book value per share increased by 5.0% to $16.33 per share at December 31, 2020. Paid a 20 cent per share cash dividend on common stock on November 16, 2020.  7 
 Our Michigan Markets  8  Source: S&P Global Market Intelligence and Company documents. Map does not include loan production offices. Deposit market share data based on FDIC Summary of Deposits Annual Survey as of June 30, 2020.Note: Loan and deposit balances exclude the loans and deposits (such as brokered deposits) that are not clearly allocable to a certain market region. Loans specifically exclude: $160 million of Ohio mortgage loans, $54 million of resort loans and $17 million of purchased mortgage loans.      94          96          75          69      Michigan’s premier community bank. #1 deposit market share amongst Michigan banks < $10B in assets and #10 deposit market share overall. Top 10 market share in 20 of 23 counties of operation – with opportunity to gain market share in attractive Michigan markets.Low cost and stable deposit base in East/”Thumb” and Central regions utilized to fund loan growth in the West and Southeast regions (higher growth & more metropolitan).Eight bank branches were closed (two on June 26, 2020 and six on July 31, 2020). The closures by region were: 3 in the East/”Thumb”, 2 in the Central and 1 each in the West, Northwest and Southeast. New full service bank branch opened in Brighton, Michigan in 4Q’20.11 Loan Production Offices (LPOs), including 9 throughout Michigan and 2 in Ohio (residential mortgage lending only).    Branches (61)    East / “Thumb”Branches: 20Deposits: $1,133MLoans: $460M  SoutheastBranches: 7Deposits: $468MLoans: $722M  CentralBranches: 10Deposits: $528MLoans: $205M  WestBranches: 20Deposits: $1,051MLoans: $803M  NorthwestBranches: 4Deposits: $289MLoans: $300M 
 

   Select Economic Statistics  Unemployment Trends (%)  Total Employees (Thousands)  Regional Average Home Sales Price (Thousands)  Annualized Home Sales (Thousands)  9  Elevated unemployment rates due to COVID-19  As of Nov ‘20  Stable prices in key markets  Strong job growth prior to COVID-19  Slowing Michigan home sales 
 

     Low Cost Deposit Franchise Focused on Core Deposit Growth  10  Substantially core funding – $3.2 billion of non-maturity deposit accounts (89.0% of total deposits).Total deposits increased $600.6 million (19.8%) since 12/31/19 with non-interest bearing up $301.2 million, savings and interest- bearing checking up $339.7 million, reciprocal up $125.2 million and time down $89.5 million.Cost of deposits increased due to a $1.6 million increase in interest expense due to accelerated amortization of deferred losses on de-designated derivative instruments. Deposits by Customer Type:Retail – 52.3%Commercial – 34.1%Municipal – 13.6%  Deposit Composition – 12/31/20  Deposit Highlights  Michigan Deposit Market Share  $3.6B  Core Deposits: 89.0%  Cost of Deposits (%)/Total Deposits ($B)  Note: Core deposits defined as total deposits less maturity deposits. Market share data as of 6/30/20.        Deposits in  Mkt.  Market  Share  Rank  Institution  ($M)  (%)  1  JPMorgan Chase & Co.   $63,501  22.3%  2  Comerica Inc.   $35,492  12.5%  3  Bank of America Corporation   $29,285  10.3%  4  Fifth Third Bancorp   $21,632  7.6%  5  PNC Financial Services Group   $21,220  7.5%  6  TCF Financial Corp.   $20,073  7.1%  7  Huntington Bancshares Inc.   $19,670  6.9%  8  Flagstar Bancorp Inc.   $17,184  6.0%  9  Citizens Financial Group Inc.   $6,372  2.2%  10  Independent Bank Corp.   $3,561  1.3%  Total for Institutions in Market  $284,300                                     
 

 Diversified Loan PortfolioFocused on High Quality Growth  11  Lending Highlights  Note: Portfolio loans exclude loans HFS.  Portfolio loan changes in 4Q’20:Commercial – decreased $109.4 million. PPP loan balances decreased $91.4 million and totaled $169.8 million at December 31, 2020.Mortgage – decreased $8.1 million due to portfolio pay-downs and higher salable mix in new loan origination volume. Installment – decreased $4.3 million.Mortgage loan portfolio weighted average FICO and LTV of 748 and 71%, respectively and average balance of $191,000.Installment weighted average FICO of 759 and average balance of $21,000.Commercial loan rate mix:60% fixed / 40% variable.Indices – 59% tied to Prime, 38% tied to LIBOR and 3% tied to a US Treasury rate.Mortgage loan (including HECL) rate mix: 49% fixed / 51% adjustable or variable. Indices – 19% tied to Prime, 62% tied to LIBOR , 18% tied to a US Treasury rate and 1% tied to SOFR  Loan Composition – 12/31/20  $2.8B  Yield on Loans (%)/Total Portfolio Loans ($B) 
 

 COVID-19 Programs – Loan Forbearances  12  Highlights  Loan Forbearances       12/31/2020      9/30/2020      6/30/2020      Current % Change from 6/30     Loan Type  #  $ (000’s)  % of portfolio  #  $ (000’s)  % of portfolio  #  $ (000's)  % of portfolio  #  $   Commercial  2  $163   0.01%  17  $25,105   1.90%  386  $210,486   15.40%  -99.5%  -99.9%   Mortgage  134  19,830  1.95%  197  32,091  3.10%  388  81,212  7.80%  -65.5%  -75.6%   Installment  48  1,412  0.30%  97  2,631  0.50%  280  7,459  1.60%  -82.9%  -81.1%   Total Portfolio Loans    184    $21,405   0.78%   311    $59,827   2.10%   1,054    $299,157   10.40%  -82.5%  -92.8%   Loans Serviced for Others  288  $42,897   1.44%  416  $66,279   2.30%  773  $114,839    4.2%  -62.7%  -62.6%  The table above reflects the status of loan forbearances for the last three quarters. The percent of the loan portfolio is based on loan dollars.Loan Forbearances:Forbearance period is generally three months for mortgage and installment loans and three or six months for commercial loans. Retail (mortgage and installment) loan forbearances are primarily principal & interest deferrals.Commercial loan forbearances are primarily principal deferrals only.Forbearance requests peaked in early June 2020 and have since significantly abated. 
 

 COVID-19 Programs – Paycheck Protection Program (“PPP”)  13  Highlights  PPP Loan Portfolio  The table above reflects the status of PPP loans as of December 31, and September 30, 2020.Paycheck Protection Program:Forgiveness applications began to be submitted to the SBA in August 2020. SBA generally has 90 days to process forgiveness applications.Forgiveness application approvals and payments from the SBA began to be received in October 2020.Expect remaining unaccreted fees at December 31, 2020 to be accreted into interest income over the next 6 months with the heaviest activity over the next two quarters. This excludes any volume from the second round of the Paycheck Protection Program.   Description  12/31/20    9/30/20      #  ($ in 000’s)  #  ($ in 000’s)  Loans outstanding at quarter-end  1483    $ 169,782  2,117    $ 261,182   Average loans outstanding for the quarter  n/a   220,214  n/a   261,543    Forgiveness applications submitted to the SBA  808   122,962  197    37,223   Forgiveness applications processed and approved by the SBA  755   91,972  0   0   Fees accreted into interest income during the quarter  n/a    3,250  n/a    1,321   Unaccreted fees remaining at quarter-end  n/a   3,216  n/a   6,494   Average loan yield for the quarter  n/a   6.91%  n/a   3.04%  
 

 Loan Portfolio Concentrations by Industry   Percentage concentrations are based on the entire commercial portfolio of $1.242 billion as of December 31, 2020.  Loans by Industry as a % of Total Commercial Loans ($ in millions)  Investor RE by Collateral Type as a % of Total Commercial Loans ($ in millions)  $830 million, or 66.9% of the commercial loan portfolio is C&I or owner occupied, while $412 million, or 33.3% is investment real estate.   14  Commercial Loan Portfolio Concentrations 
 

 Investment Securities Portfolio  15  Highlights  High quality, liquid, diverse portfolio with relatively short duration.Fair value of $1.07 billion, an increase of $87.1 million in 4Q’20.Net unrealized gain of $20.0 million, representing 1.90% of amortized cost.Portfolio ratings: 63% AAA rated (or backed by the U.S. Government); 20% AA rated; 7% A rated; 7% BAA rated and 3% unrated.3.00 year estimated average duration with a weighted average yield of 2.12% (with TE gross up).Approximately 25.20% of the portfolio is variable rate.    $1.1B  Investment Portfolio by Type (12/31/20)  Investment Securities Activity – 4Q’20    Agency MBS, CMO & CMBS   Municipal/Govern-ment   Asset-backed  Private Label Mortgage    Corp.    Total     (Dollars in 000’s)            Purchases (at cost)  $51,811  $92,336  $40,624  $500  $11,798  $197,069  Repayments (a)  43,1961  15,018  50,427  2,262  168  111,434  Sales  --  --  --  --  --  --                Purchases in 4Q’20              Yield (TE)  1.56%  2.20%  1.36%  1.68%  3.07%  1.91%  Duration   2.78%  8.71%  0.36%  7.89%  4.49%  5.17%  Total repayments include $0.36 million of repayments on Treasury/Agency securities not shown in the table. 
 

 Strong Capital Position  16   Source: S&P Global Market Intelligence and Company documents.Note: Company closed acquisition of TCSB Bancorp, Inc. in Q2 ‘18.  TCE / TA (%)   Leverage Ratio (%)   CET1 Ratio (%)   Total RBC Ratio (%)   IBCP Target 8.50% - 9.50 %  Capital retention to support (i) organic growth and (ii) acquisitions; and Return of capital through (i) strong and consistent dividend and (ii) share repurchases  Long-Term Capital Priorities:  Strong Capital Position 
 

 HighlightsInterest rate sensitivity profile of the loan and securities portfolios, in combination with a low cost core deposit base, positions us as slightly asset sensitive.Net interest income decreased $1.0 million, or 3.0%, in 4Q’20 vs. 3Q’20 due primarily to a $1.5 million increase in interest expense on deposits. This increase is due to accelerated amortization of deferred loss on certain de-designated instruments. Net interest margin was 3.12% during the fourth quarter of 2020, compared to 3.70% in the year-ago quarter and 3.31% in the third quarter of 2020.  Yields, NIM and Cost of Funds (%)  Net Interest Income ($ in Millions)   Net Interest Margin/Income  17 
 

 Linked Quarter Analysis  18  4Q’20 NIM Changes  Linked Quarter Average Balances and FTE Rates  Yield on average interest-earning assets declined 5 basis points.Earning asset growth was primarily in investments where the overall yield declined by 39 basis points due to elevated premium write downs on callable bonds and new investments being added at lower interest rates.Commercial loan yield benefited from the acceleration of PPP fees totaling $3.3 million. Funding costs increased by 21 basis points due primarily to $1.6 million in accelerated amortization of deferred loss on certain derivative instruments.  4Q’20 Highlights 
 

 Strong Non-interest Income  19  Diverse sources of non-interest income – representing 41.9% of operating revenue in 4Q’20.COVID-19 has adversely impacted service charges on deposits. In addition, we have suspended certain electronic banking fees due to the enhanced need for customers to access this channel.Mortgage banking: $15.9 million in net gains on mortgage loans in 4Q’20 vs. $6.4million in the year ago quarter. A combination of higher sales volumes, stronger profit margins and fair value adjustments on the pipeline led to this increase.$502.5 million in mortgage loan originations in 4Q’20 vs. $302.5 million in 4Q’19 and $536.5 million in 3Q’20.4Q’20 mortgage loan servicing includes a $0.9 million ($0.03 per diluted share, after tax) decrease in fair value adjustment due to price compared to an increase of $0.6 million ($0.02 per diluted share, after tax) in the year ago quarter.       Source: Company documents.  $80.7M  2020 YTD Non-interest Income (millions)  Non-interest Income Trends ($M)  Highlights 
 

 Focus on Improved Efficiency   20  Source: Company documents.  Non-interest Expense ($M)  Highlights   Efficiency Ratio (4 quarter rolling average)   Continued focus on expense control and driving positive operating leverage. 4Q’20 performance based compensation was $5.5 million compared to $4.3 million in 4Q’19 due primarily to an increase in the accrual for the annual management incentive compensation plan as a result of significant improvements in performance metrics reflecting the strong 4Q’20 results.4Q’20 non-interest expense included $1.54 million of conversion related expenses (associated with core data processing conversion that is in process).Eight branch closings in June/July 2020 with anticipated annual savings in excess of $1.3 million.Opportunities exist to gain additional efficiencies as we continue to optimize our delivery channels. 
 

 Credit Quality Summary  Note 1: Non-performing loans and non-performing assets exclude troubled debt restructurings that are performing.Note 2: 12/31/16 30 to 89 days delinquent data excludes $1.63 million of payment plan receivables that were held for sale.  Non-performing Assets ($ in Millions)  ORE/ORA ($ in Millions)  Non-performing Loans ($ in Millions)  30 to 89 Days Delinquent ($ in Millions)  21 
 

 Classified Assets and New Default Trends  Note: Dollars all in millions.  Total Classified Assets  Commercial Loan New Defaults  Total Loan New Defaults  Retail Loan New Defaults  22 
 

 Troubled Debt Restructurings (TDRs)  TDR HighlightsWorking with client base to maximize sustainable performance.The specific reserves allocated to TDRs totaled $4.8 million at 12/31/20.A majority of our TDRs are performing under their modified terms but remain in TDR status for the life of the loan.87.3% of TDRs are current as of 12/31/20.Commercial TDR Statistics:30 loans with $10.1 million book balance.88.6% performing.WAR of 6.06% (accruing loans).Well seasoned portfolio; 87% of accruing loans are not only performing but have been for over a year since modification.Retail TDR Statistics:451 loans with $38.0 million book balance.95.8% performing.WAR of 4.57% (accruing loans).Well seasoned portfolio; over 94% of accruing loans are not only performing but have been for over a year since modification.  TDRs ($ in Millions)  87% of TDRs are Current  23 
 

 Note: Dollars all in millions.   Provision for Loan Losses   Loan Net Charge-Offs/Recoveries   Allowance for Loan Losses  Credit Cost Summary  24 
 



 Incurred Loss Model vs CECL  25  Incurred vs. CECL ($ in Thousands)  12/31/20 “As If” ACL and percent of loans calculated at midpoint of incremental range with additional $11.5 million at Day. The ACL to total loans ratio is approximately 1.80% excluding PPP loans.   % Loans  0.96%  1.30%  1.72%(1)  “As-if CECL” Illustrative Only    Incurred Loss Build  We delayed adopting CECL under the CARES Act:Increased visibility into the economic (local, regional, national) impact of the COVID-19 pandemic. Unemployment forecast sources exhibiting wide disparity.Relationship between unemployment and credit impacted by non-traditional factors, including “stay at home” executive orders, increased unemployment eligibility as well as supplemental unemployment benefits. Incurred Model:4Q’20 provision was a credit of $0.4 millionDecember 31, 2020 allowance for loan losses of $35.4 million or,1.30% of portfolio l
 Incurred Loss Model vs CECL  25  Incurred vs. CECL ($ in Thousands)  12/31/20 “As If” ACL and percent of loans calculated at midpoint of incremental range with additional $11.5 million at Day. The ACL to total loans ratio is approximately 1.80% excluding PPP loans.   % Loans  0.96%  1.30%  1.72%(1)  “As-if CECL” Illustrative Only    Incurred Loss Build  We delayed adopting CECL under the CARES Act:Increased visibility into the economic (local, regional, national) impact of the COVID-19 pandemic. Unemployment forecast sources exhibiting wide disparity.Relationship between unemployment and credit impacted by non-traditional factors, including “stay at home” executive orders, increased unemployment eligibility as well as supplemental unemployment benefits. Incurred Model:4Q’20 provision was a credit of $0.4 millionDecember 31, 2020 allowance for loan losses of $35.4 million or,1.30% of portfolio loans;1.43% of portfolio loans excluding PPP loans and remaining Traverse City State Bank acquired loans; and450% of non-performing loans.Qualitative/subjective allocation increased $0.5 million in 4Q’20 (and by $11.2 million for full-year 2020) due to impact of: increased economic shock to high risk industries, elevated unemployment claims and the level of retail forbearance requests.CECL:Expect to adopt CECL on January 1, 2021 as allowed under the CARES Act extension. CECL day 1 impact range is $10.5 million to $12.5 million with $0.5 million to $1.5 million for unfunded commitments.Increase in the estimated day 1 adjustment range is due to certain discounted cash flow model enhancements.CECL Model Details:Discounted cash flow model with fourteen loan segments.Probability of default and loss given default based on long-term average for commercial loans and regression for mortgage and installment loans.Regression uses one year forecast / with immediate reversion to mean driven primarily by unemployment.Unemployment data: median of Bloomberg survey: 6.7% Q4, falls to 5.9% at the end of the one year forecast.Q factors: economic shock, forbearance activity, and loans in high risk industries.   Allocation of Incurred ALLL                $26,148   $35,429   $46,929  (1)  $9,281   $10,500  to  $12,500      12/31/19  ALLL  Reserve  Build  Under  Incurred Loss  12/31/20  Incurred  Loss  Reserve  "As If"  Day 1  CECL  Reserve    1/1/21  "As If"  ACL 
 

oans;1.38% of portfolio loans excluding PPP loans and remaining Traverse City State Bank acquired loans; and450% of non-performing loans.Qualitative/subjective allocation increased $0.5 million in 4Q’20 (and by $11.2 million for full-year 2020) due to impact of: increased economic shock to high risk industries, elevated unemployment claims and the level of retail forbearance requests.CECL:Expect to adopt CECL on January 1, 2021 as allowed under the CARES Act extension. CECL day 1 impact range is $10.5 million to $12.5 million with $0.5 million to $1.5 million for unfunded commitments.Increase in the estimated day 1 adjustment range is due to certain discounted cash flow model enhancements.CECL Model Details:Discounted cash flow model with fourteen loan segments.Probability of default and loss given default based on long-term average for commercial loans and regression for mortgage and installment loans.Regression uses one year forecast / with immediate reversion to mean driven primarily by unemployment.Unemployment data: median of Bloomberg survey: 6.7% Q4, falls to 5.9% at the end of the one year forecast.Q factors: economic shock, forbearance activity, and loans in high risk industries.   Allocation of Incurred ALLL                $26,148   $35,429   $46,929  (1)  $9,281   $10,500  to  $12,500      12/31/19  ALLL  Reserve  Build  Under  Incurred Loss  12/31/20  Incurred  Loss  Reserve  "As If"  Day 1  CECL  Reserve    1/1/21  "As If"  ACL 
 
 2020 Outlook Update  Category  Outlook  Lending  Continued growthIBCP goal of mid- single digit (approximately 7%) overall loan growth in 2020, primarily supported by increases in commercial loans, mortgage loans and consumer loans. Expect much of this growth to occur in the last three quarters of 2020. This growth forecast also assumes a stable Michigan economy.Q4 Update: Loans decreased $121.8 million in the quarter due primarily to PPP loan forgiveness. Total loans increased $8.7 million from the prior year period. The economic impact of the COVID-19 pandemic created challenges in the companies lending environment that were unforeseen at the beginning of 2020.   Net Interest Income  Growth driven primarily by higher portfolio loan balances, expect total deposits (including brokered time) to grow by approximately 5% in 2020 IBCP goal of approximately a 2% increase in net interest income (NII) over 2019. Expect the net interest margin (NIM) to be relatively stable in 2020 and comparable to the 4Q’19 level but lower than the full year 2019 NIM. The forecast assumes no changes in the target federal funds rate in 2020 and long-term interest rates up very slightly over year end 2019 levels. Q4 Update: The interest rate environment for full-year 2020 has been very different than the original forecast. Actual short term rates declined 150 bps and long-term rates declined by approximately 100 bps. Actual NIM compression of 0.19% on a linked quarter basis. The decline in NIM was primarily driven by a onetime increase in interest expense of $1.6 million due to accelerated amortization of deferred loss on certain derivative instruments.  Provision for Loan Losses  Steady asset quality metricsVery difficult area to forecast. Future provision levels under CECL will be particularly sensitive to loan growth and mix, projected economic conditions, watch credit levels and loan default volumes. The allowance as a percentage of total loans was at 0.96% at 12/31/19. The initial (effective 1/1/2020) CECL adjustment is now expected to be approximately $8 million to $10 million. This revised lower range (compared to the 3Q’19 CECL estimate) primarily reflects the following factors: (i) a decline in commercial loan watch credits; (ii) a 4Q’19 update of the credit scoring of the retail loan portfolio reflecting improved scores; (iii) slightly higher prepayment rates in the retail loan portfolio; (iv) methodology refinements in the retail construction loan portfolio; and (v) changes in specific reserves. This CECL adjustment is still subject to certain final review procedures that will be completed in 1Q’20. A full year 2020 provision (expense) for loan losses of approximately 0.15% to 0.20% of average total portfolio loans would not be unreasonable.Q4 Update: We opted to delay implementation of CECL as described earlier. Actual YTD 2020 provision of $12.5 million (or 0.43% annualized of average total loans). This provision includes an increase in the qualitative/subjective reserve under the incurred method of $11.2 million (or 0.39% annualized of average total loans), due to the economic shock from the COVID-19 pandemic, elevated unemployment and forbearance activity. Future provision levels will depend on how deep and how long this economic disruption lasts and the impact on the loan portfolio. 1Q’21 provision will primarily depend on level of net loan charge-offs, new loan defaults and new forbearance activity (all were low in 4Q’20).  Non-interest Income  IBCP forecasted 2020 quarterly range of $11 million to $13.5 million with the total for the year up 3% to 4% from 2019 actual of $47.7 millionExpect mortgage loan origination volumes in 2020 to be down by approximately 15% due primarily to a decline in refinance activity. Expect overall mortgage banking revenues (gain on sale and mortgage loan servicing) to improve in 2020 due to not having any fair value write downs due to price for MSRs. Expect service charges on deposits and interchange income in 2020 to be collectively comparable to 2019 (i.e. a decline in servicing charges on deposits due to lower NSF fees to be largely offset by an increase in interchange income). Q4 Update: Actual non-interest income of $22.4 million was well above the high end of the range of $13.5 million. Very strong 4Q’20 mortgage loan origination volumes due to heavy refinance activity and solid purchase activity. $15.9 million in gains on mortgage loans were partially offset by $0.9 million of negative MSR fair value change due to price.   Non-interest Expenses  IBCP forecasted 2020 quarterly range of $27.5 to $28.5 million with the total for the year up very slightly (less than 1%) from the 2019 actual of $111.7 million.Expect total compensation and employee benefits to be slightly lower in 2020 compared to 2019 due primarily to a reduction in incentive compensation. Most other categories of non-interest expense expected to have small (1% to 2%) increases.Q4 Update: Actual non-interest expenses of $32.7 million were well above the high end of the range due primarily to an increased accrual for incentive compensation due to strong YTD financial performance and $1.5 million of conversion related expenses. Full-year 2020 non-interest expense totaled $122.4 million. The increase in 2020 compared to 2019 was driven primarily an increase in performance based compensation and expensive related to our data conversion.  Income Taxes  Approximately a 20% effective income tax rate in 2020. This assumes a 21% statutory federal corporate income tax rate during 2020.Q4 Update: Full-year 2020 actual effective income tax rate of 19.8%.  Share Repurchases  2020 share repurchase authorization at approximately 5% of outstanding shares. Expect total share repurchases in 2020 at just above the mid-point of this authorization.Q4 Update: Share repurchase activity initially ceased on March 16, 2020. Share repurchase plan was reactivated effective October 30, 2020. The Company purchased 30,027 shares at an average cost of $14.90 in fourth quarter of 2020. Total cost of the shares purchased was $0.4 million.   26 
 

 2021 Outlook Update  Category  Outlook  Lending  Continued growthLoan payoffs related to the Paycheck Protection Program will make loan growth challenging in 2021. IBCP goal of low (1%) single digit overall loan growth (5% - 7% excluding PPP impact), primarily supported by increases in commercial loans, mortgage loans and consumer loans. This growth forecast also assumes an improving Michigan economy.  Net Interest Income  Growth driven primarily by higher average earning assetsIBCP goal of approximately a 0.5% increase in net interest income (NII) over 2020. Expect the net interest margin (NIM) to trend lower (0.10% - 0.15%) in 2021 compared to full-year 2020. Primary driver is a reduction in earing asset yield. The forecast assumes no changes in the target federal funds rate in 2021 and long-term interest rates up very slightly over year end 2020 levels.   Provision for Loan Losses  Steady asset quality metricsVery difficult area to forecast. Future provision levels under CECL will be particularly sensitive to loan growth and mix, projected economic conditions, watch credit levels and loan default volumes. The allowance as a percentage of total loans was at 1.30% at 12/31/20. The initial (effective 1/1/20210) CECL adjustment is now expected to be approximately $10.5 million to $12.5 million. This CECL adjustment is still subject to certain final review procedures that will be completed in 1Q’21. A full year 2021 provision (expense) for loan losses of approximately 0.25% to 0.35% of average total portfolio loans would not be unreasonable.  Non-interest Income  IBCP forecasted 2021 quarterly range of $13 million to $16 million with the total for the year down 30% to 35% from 2020 actual of $80.7 millionExpect mortgage loan origination volumes in 2021 to be down by approximately 30%. Expect overall mortgage banking revenues (gain on sale and mortgage loan servicing) to decline in 2020 due to lower volume as well as margin on loans sold. Expect service charges on deposits and interchange income in 2021 to be collectively comparable to 2020 (i.e. a decline in servicing charges on deposits due to lower NSF fees to be largely offset by an increase in interchange income).   Non-interest Expenses  IBCP forecasted 2021 quarterly range of $28.5 to $29.5 million with the total for the year down (4%-6%) from the 2020 actual of $122.4 million.Expect total compensation and employee benefits to be lower in 2021 compared to 2020 due primarily to a reduction in incentive compensation. Most other categories of non-interest expense expected to have small (1% to 2%) increases.  Income Taxes  Approximately a 20% effective income tax rate in 2021. This assumes a 21% statutory federal corporate income tax rate during 2021.   Share Repurchases  2021 share repurchase authorization at approximately 5% of outstanding shares. Expect total share repurchases in 2021 at the mid-point of this authorization.  27 
 

  Strategic Initiatives  28    Improve net interest income via balanced loan growth, disciplined risk adjusted loan pricing and active management of deposit pricing. Innovative and targeted customer acquisition, retention and cross sales strategies leveraging data analytics, inside sales staff, and intra-company referrals with strategic business unit partners.Add new customers and grow revenue through outbound calling.Add new customers and grow revenue through the addition of new talented sales professionals in our existing markets. Supplement our organic growth initiatives via selective and opportunistic bank acquisitions and branch acquisitions.    Growth      Completion of core data processing provider contract.On-going branch optimization: including assessing existing locations; new locations; service hours; staffing; workflow; and our leveraging of existing technology. Modernize branch delivery technology/systems.Expand Digital Branch (Call Center) services.All business lines and departments: streamline/automate operating processes and workflows Build/enhance dashboard reporting and business intelligence.   Process Improvement & Cost Controls      We recognize that the path to organizational success is through the success of each and every one of our team members. Accordingly we encourage and support the professional development of our colleagues through our IB Leadership Program, mentoring and other initiatives. We are passionate about our desire to ensure that our team members are empowered and supported in a way that will best position them to serve our customers. We believe that if we are committed to the well-being of our team members, and recognize and reward their contributions, they will ensure our success.   Talent Management       Maintain strong, high quality, capital levels – augmented by consistent earnings. Maintain excellent asset quality and strong proactive monitoring.Active liquidity and interest rate risk monitoring and management.Strong, independent and collaborative risk management, utilizing 3 layers of defense (business unit, risk management and internal audit). Effective operational controls with special emphasis on cyber security, fraud prevention, regulatory compliance, crisis communications and business continuity plan.Effective working relationships with banking regulators and other key outside oversight partners.   Risk Management    
 

 Q&A and Closing Remarks  Question and Answer SessionClosing RemarksThank you for attending!NASDAQ: IBCP  29