ldi-20220201
FALSE000183163100018316312022-02-012022-02-01

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_____________________
FORM 8-K
_____________________
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report: February 1, 2022
_____________________
loanDepot, Inc.
(Exact Name of Registrant as Specified in its Charter)
_____________________
Delaware001-4000385-3948939
(State or other jurisdiction
of incorporation)
(Commission
File Number)
(I.R.S. Employer
Identification Number)
26642 Towne Centre Drive
Foothill Ranch, California 92610
(Address of Principal Executive Offices) (Zip Code)
Registrant’s telephone number, including area code: (888) 337-6888
_____________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading
Symbol(s)
Name of each exchange
on which registered
Class A Common Stock, $0.001 Par ValueLDINew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  o



Explanatory Notes

Item 2.02 Results of Operations and Financial Condition.

On February 1, 2022, loanDepot, Inc. (the "Company") issued a press release announcing its results for the fourth quarter and year ending December 31, 2021 (the “Earnings Press Release”). The full press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K.

Item 7.01 Regulation FD Disclosure.

On February 1, 2022, the Company posted on its website at www.loandepot.com a presentation (the “loanDepot Presentation”) on certain financial and operating initiatives available for viewing during the Company’s conference call and webcast announcing its financial results for the fourth quarter and year ending December 31, 2021 at 11:00 a.m. Eastern time on February 1, 2022.

A copy of the loanDepot Presentation is furnished pursuant to this Item 7.01 as Exhibit 99.2 to this Current Report on Form 8-K and incorporated by reference herein in its entirety. The loanDepot Presentation includes references to non-GAAP financial information. Reconciliations between the non-GAAP financial measures and the comparable GAAP financial measures are available in the loanDepot Presentation. The loanDepot Presentation should be read in conjunction with the Earnings Press Release. The Company reserves the right to discontinue availability of the loanDepot Presentation from its website at any time.

The information furnished pursuant to Items 2.02 and 7.01, including Exhibits 99.1 and 99.2, shall not be deemed “filed” for purposes of Section 18 of the Exchange Act nor shall it be deemed incorporated by reference into any filing under the Securities Act of 1933, or the Exchange Act, as amended, except as specifically identified therein as being incorporated by reference.

Additionally, the submission of the information set forth in this Item 7.01 is not deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely by Regulation FD.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits

Exhibit
Description
99.1
99.2
104
Cover Page Interactive Data File (embedded within the Inline XBRL document)


SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
loanDepot, Inc.
By:
/s/ Patrick Flanagan
Name: Patrick Flanagan
Title: Chief Financial Officer

Date: February 1, 2022

logo-color.jpg
loanDepot announces year-end and fourth quarter 2021 financial results

Successfully concludes its first year as a public company with a nationally-recognized and growing brand, increased diversification, and continued growth in market share during a year of changing market conditions

Achieved market share growth of 3.4% for the full year 2021, up from 2.5% in 20201.
Grew number of in-market retail loan officers by 18% and added four new joint venture partnerships during 2021, contributing to a corresponding 39% increase in purchase volume.
Increased awareness for our nationally recognized brand by 80% through national advertising campaigns and successful partnerships with Major League Baseball and the Miami Marlins.
Ended the year with a servicing portfolio of $162.1 billion in unpaid principal balance; continued to invest in building our in-house servicing platform, allowing us to maintain world-class service standards with our customers over the life of their loan and diversify our revenues.
Returned capital to our shareholders with annual dividends totaling $0.85 per share2.
Reported quarterly total revenue of $705.0 million, diluted earnings per share of $0.05 and adjusted diluted earnings per share of $0.09, reflecting lower rate lock volume and lower gain on sale margins, partially offset by lower expenses.

FOOTHILL RANCH, Calif., February 1, 2022 - loanDepot, Inc. (NYSE: LDI), (together with its subsidiaries, “loanDepot” or the “Company”), the innovative consumer lending and real estate services provider that is using its proprietary mello® technology to deliver best-in-class experiences to its customers, today announced results for year-end and the fourth quarter ended December 31, 2021.

“2021 demonstrated the success of our strategy, successfully increasing market share during a period of changing market conditions,” said loanDepot Founder and CEO Anthony Hsieh. “Our industry is a cyclical one, and the market conditions we face today have been faced before by loanDepot’s experienced leadership team, the members of which have collectively navigated many housing and interest rate cycles over the last 35 years. Our business was purpose-built with periods of pressure in mind. Our proprietary tech stack, our intentionally diverse mix of channels and our sophisticated performance marketing machine mean we control our lead flow, our customer contact strategy and the point of loan origination. This is a critical competitive advantage, enabling us to pivot and adjust our production as market trends demand.

Conditions like those we enjoyed in 2020 are when loanDepot drives revenue, but the conditions we expect in 2022 present an incredible opportunity for us to capture market share. We are well positioned to demonstrate the long-term value of loanDepot by remaining focused on our strategic priorities while seizing market share from competitors that are less capable of withstanding these challenging conditions.”

“We are doing the necessary work to ensure our operations appropriately reflect these changing market dynamics. But we will continue to invest in technology to drive operational efficiencies, invest in our in-house servicing platform, and grow our in-market retail mortgage origination capabilities. We have all the necessary tools to seize market share even as total origination volume falls. We believe this will pay dividends when the market returns, as we will be poised to start the next cycle in a dominant competitive position.

1 Total market originations based on data as of January 21, 2022, from the Mortgage Bankers Association.
2 Total dividends include $0.612 per share special dividend announced on April 21. 2021.
1


Hsieh concluded, “The results of 2021 are only a preview of what’s to come as we leverage our brand, develop and apply innovative technology solutions, drive down costs and add more products and services to help our customers successfully navigate one of the most important financial transactions of their lives. We remain focused on our long-term strategy and vision to become the most trusted homeowner fulfillment company in the world. loanDepot represents an incredible value, and we are confident we will continue to increase our market share, serve our customers, employees, shareholders and communities while outperforming in the long term.”

Current Market Conditions:

Higher interest rates resulting in lower refinance transaction volumes.
Continuing strong demand for purchase transactions, which is somewhat adversely impacted by supply constraints on new and resale housing and seasonal slowdown in buying activity.
Increasing homeowner equity supports strong demand for cash-out refinance volume.
Decreasing number of borrowers experiencing distress, with lower delinquencies and fewer borrowers in forbearance.
Sharper focus on industry consolidation, driven partly by the strategic appetite of non-mortgage technology companies, and expansion of ancillary products and services to capture additional revenue sources by expanding customer engagement points.

Fourth Quarter Highlights:

Financial Summary
Three Months EndedYear Ended
($ in thousands)
(Unaudited)
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Rate lock volume$34,761,321 $43,673,515 $49,711,270 $166,263,478 $160,984,531 
Pull through weighted lock volume(1)
23,025,038 30,354,123 35,516,887 116,628,597 114,205,923 
Loan origination volume29,041,625 31,985,805 37,395,352 137,000,747 100,760,151 
Gain on sale margin(2)
2.23 %2.84 %3.29 %2.61 %4.13 %
Pull through weighted gain on sale margin(3)
2.81 %2.99 %3.46 %3.07 %3.65 %
Financial Results
Total revenue$705,026 $923,756 $1,298,394 $3,724,704 $4,312,174 
Total expense694,133 744,771 750,433 3,058,187 2,296,816 
Net income14,732 154,277 547,170 623,146 2,013,110 
Diluted EPS(4)
$0.05 $0.40 N/A$0.87 N/A
Non-GAAP Financial Measures(5)
Adjusted total revenue$723,642 $948,770 $1,252,767 $3,739,182 $4,253,276 
Adjusted net income28,907 147,533 375,755 555,576 1,486,137 
Adjusted EBITDA63,747 238,261 530,424 869,368 2,084,905 
Adjusted Diluted EPS$0.09 $0.46 N/A$1.72 N/A
(1)Pull through weighted rate lock volume is the unpaid principal balance of loans subject to interest rate lock commitments, net of a pull-through factor for the loan funding probability.
(2)Gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by loan origination volume during period.
(3)Pull through weighted gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by the pull through weighted rate lock volume.
2


(4)On February 11, 2021, the Company’s common stock began trading on the New York Stock Exchange. Since loanDepot did not have any shares outstanding prior to this date, earnings per share (“EPS”) information was not determinable. The diluted EPS calculation includes net income attributable to loanDepot, Inc. divided by the diluted weighted average shares of Class A and Class D common stock outstanding for the period after February 11, 2021.
(5)See “Non-GAAP Financial Measures” for a discussion of how we define and calculate Adjusted Total Revenue, Adjusted Net Income, Adjusted EBITDA, and Adjusted Diluted EPS and for a reconciliation of these metrics to their closest GAAP measure.

Fourth Quarter Operational Results
Pull through weighted lock volume of $23.0 billion for the three months ended December 31, 2021 resulted in quarterly total revenue of $705.0 million, which represents a decrease of $218.7 million, or 24%, from the third quarter of 2021.
Loan origination volume for the fourth quarter of 2021 was $29.0 billion, a decrease of $2.9 billion or 9% from the third quarter of 2021.
Our Retail and Partner strategies delivered $10.0 billion of purchase loan originations and $19.0 billion of refinance loan originations during the fourth quarter of 2021.
Net income for the fourth quarter of 2021 decreased to $14.7 million as compared to $154.3 million in the prior quarter. The quarter over quarter decrease was primarily driven by the decrease in rate lock volume and gain on sale margin, partially offset by a decrease in total expense.
Primarily as a result of lower net income, adjusted EBITDA for the fourth quarter of 2021 decreased to $63.7 million as compared to $238.3 million for the third quarter of 2021. Adjusted EBITDA excludes the impact of fair value changes of our mortgage servicing rights, net of hedging results, and other non-core operating expenses.
Total expenses for the fourth quarter of 2021 decreased by $50.6 million, or 7% from the third quarter of 2021, due to lower personnel expenses, primarily lower commissions, and lower marketing expenses reflecting seasonal declines in spending.

Other Highlights
Bolstered governance during 2021 by adding Mike Linton and Pamela Hughes Patenaude to our board of directors.
Returned value to shareholders through a regular cash dividend of $0.08 per share paid on January 18, 2022, to shareholders of record on January 3, 2022.
For the year ended December 31, 2021, our preliminary organic refinance consumer direct recapture rate3 increased to 72% as compared to the final recapture rate of 64% for the year ended December 31, 2020. This highlights the efficacy of our marketing efforts and the strength of our customer relationships, which includes our growing servicing portfolio that reached a record level of $162.1 billion in unpaid principal balance serviced as of December 31, 2021. This increase was against the backdrop of growing our servicing portfolio in-house and relying less on third party sub-servicing arrangements. We also recently announced that we are bringing the servicing of FHA, VA and USDA funded Ginnie Mae loans in-house.
We believe our position as the second largest independent retail mortgage brand4 grew even stronger in 2021, delivering approximately 14.4 billion linear TV household impressions and 876 million digital impressions during 2021. Our marketing reach resulted in an increase in website traffic of 51% over the previous year.
Millions of consumers interacted with the loanDepot brand as the presenting sponsor of two of the nation’s preeminent sporting events - Major League Baseball’s American League Championship Series and National League Championship Series, both of which averaged approximately five million viewers per
3 We define organic refinance consumer direct recapture rate as the total unpaid principal balance (“UPB”) of loans in our servicing portfolio that are paid in full for purposes of refinancing the loan on the same property, with the Company acting as lender on both the existing and new loan, divided by the UPB of all loans in our servicing portfolio that paid in full for the purpose of refinancing the loan on the same property. The recapture rate is finalized following the publication date of this release when external data becomes available.
4 Based on data through September 30, 2021, published by Inside Mortgage Finance.
3


game over each six-game series. loanDepot was featured during 54 commercials played during both series and delivered more than 198 million impressions across MLB and club digital channels resulting in a 50% increase in brand awareness from viewers.
Continued to deliver momentum in building our joint venture channel, which is an attractive source of purchase mortgage volume. We signed a national homebuilder JV partner in December, making it the fourth deal of the year, and bringing the total to ten JV partnerships.


Strategic Channel Overview
Our diverse origination strategy ensures we can serve customers in the way they want to be served, with the right mortgage professional, with the right product, at the right price, and at the right time. Complementing our origination strategy is our servicing portfolio, which ensures we can serve the customer through their entire mortgage journey.

Retail Channel
Three Months EndedYear Ended
($ in thousands)
(Unaudited)
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Volume data:
Rate locks$27,751,625 $35,924,760 $40,066,201 $134,676,230 $132,448,124 
Loan originations22,461,394 24,938,035 29,665,251 108,708,990 80,256,667 
Gain on sale margin2.61 %3.28 %3.47 %2.93 %4.41 %

The Company employs more than 3,000 licensed mortgage loan professionals who work in our Retail Channel that reach customers through our organic marketing or their own relationships in either our proprietary call centers or local in-market branches. During the fourth quarter of 2021, our Retail Channel accounted for $22.5 billion, or 77%, of our loan originations.

Partner Channel
Three Months EndedYear Ended
($ in thousands)
(Unaudited)
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Volume data:
Rate locks$7,009,696 $7,748,755 $9,645,069 $31,587,248 $28,536,407 
Loan originations6,580,231 7,047,770 7,730,101 28,291,757 20,503,484 
Gain on sale margin1.01 %1.24 %2.58 %1.38 %3.06 %

Our Partner Channel originates loans through our network of approved mortgage brokers, as well as a series of exclusive joint ventures with some of the nation’s largest homebuilders and depositories, who market our broad spectrum of products utilizing our innovative mello® technology platform to efficiently underwrite, process and fund mortgage loans, while delivering an exceptional customer experience. During the fourth quarter of 2021, our Partner Channel accounted for $6.6 billion, or 23%, of our loan originations. Margins in this channel have been adversely impacted by increased competitive pressures from some of the larger wholesale focused lenders.

The returns were complemented by $3.8 million of income recorded from our joint ventures for the fourth quarter of 2021, reflecting the wide variety of industry partners we work with in the channel.


4


Servicing
Three Months EndedYear Ended
Servicing Revenue Data:
($ in thousands)
(Unaudited)
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Changes in fair value:
Due to changes in valuation inputs or assumptions$(29,896)$(3,461)$16,294 $68,399 $(95,764)
Other changes in fair value(1)
(98,516)(99,230)(80,007)(421,624)(200,546)
Realized gains (losses) on sales of servicing rights(1,536)(14,218)(151)(9,759)(2,701)
Net gain (loss) from derivatives hedging servicing rights11,280 (21,553)29,332 (82,878)154,663 
Changes in fair value of servicing rights, net$(118,668)$(138,462)$(34,532)$(445,862)$(144,348)
Servicing fee income$113,942 $102,429 $64,375 $393,680 $185,895 
(1)Other changes in fair value include fallout and decay from loan payoffs and principal amortization.



Three Months EndedYear Ended
Servicing Rights, at Fair Value:
($ in thousands)
(Unaudited)
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Balance at beginning of period$1,836,694 $1,776,395 $776,993 $1,124,302 $444,443 
Additions307,712 345,882 411,282 1,610,596 986,050 
Sales proceeds, net(16,592)(182,892)(260)(382,271)(9,881)
Changes in fair value:
Due to changes in valuation inputs or assumptions(29,896)(3,461)16,294 68,399 (95,764)
Other changes in fair value(98,516)(99,230)(80,007)(421,624)(200,546)
Balance at end of period (1)
$1,999,402 $1,836,694 $1,124,302 $1,999,402 $1,124,302 
(1)Balances are net of $7.3 million, $4.8 million, and $3.6 million of servicing rights liability as of December 31, 2021, September 30, 2021, and December 31, 2020, respectively.

5


% Change
Servicing Portfolio Data:
($ in thousands)
(Unaudited)
December 31,
2021
September 30,
2021
December 31,
2020
Dec-21
vs
Sep-21
Dec-21
vs
Dec-20
Servicing portfolio (unpaid principal balance)$162,112,965 $145,305,182 $102,931,258 11.6 %57.5 %
Total servicing portfolio (units)524,992 469,019 342,600 11.9 53.2 
60+ days delinquent ($)$1,510,261 $1,679,691 $2,162,585 (10.1)(30.2)
60+ days delinquent (%)0.9 %1.2 %2.1 %
Servicing rights, net to UPB1.2 %1.3 %1.1 %

The increase in unpaid principal balance of our servicing portfolio was driven by servicing-retained loan sales. We continued to invest in growing our high-quality servicing portfolio, which is also a valuable origination source for us.

As of December 31, 2021, approximately 0.6%, or $1.0 billion, of our servicing portfolio was in active forbearance. This represents a decrease from 1.1%, or $1.6 billion as of September 30, 2021.


Balance Sheet Highlights
% Change

($ in thousands)
(Unaudited)
December 31,
2021
September 30,
2021
December 31,
2020
Dec-21
vs
Sep-21
Dec-21
vs
Dec-20
Cash and cash equivalents$419,571 $506,608 $284,224 (17.2)%47.6 %
Loans held for sale, at fair value8,136,817 8,873,736 6,955,424 (8.3)17.0 
Servicing rights, at fair value2,006,712 1,841,512 1,127,866 9.0 77.9 
Total assets11,812,313 12,749,278 10,893,228 (7.3)8.4 
Warehouse and other lines of credit7,457,199 8,212,142 6,577,429 (9.2)13.4 
Total liabilities10,182,953 11,091,114 9,236,615 (8.2)10.2 
Total equity1,629,360 1,658,164 1,656,613 (1.7)(1.6)

The decrease in cash and cash equivalents from September 30, 2021 reflects the timing of increased restricted cash balances posted to our warehouse lines and derivative counterparties at quarter end. A decrease in loans held for sale at December 31, 2021, resulted in a corresponding decrease in the balance on our warehouse lines of credit as loans sold exceeded loan originations. Total funding capacity with our lending partners increased to $11.8 billion at December 31, 2021 from $11.1 billion at September 30, 2021. The funding capacity increase of $0.7 billion was primarily due to the addition of one new facility and the increase on an existing facility, partially offset by the expiration of one facility. Available borrowing capacity was $4.3 billion at December 31, 2021.
6








Consolidated Statements of Operations

($ in thousands)Three Months EndedYear Ended
December 31, 2021September 30, 2021December 31, 2020December 31, 2021December 31, 2020
(Unaudited)(Unaudited)
REVENUES:
Interest income$74,854 $71,020 $44,730 $262,478 $142,879 
Interest expense(53,327)(56,785)(42,562)(218,457)(131,443)
Net interest income21,527 14,235 2,168 44,021 11,436 
Gain on origination and sale of loans, net566,022 821,275 1,138,847 3,213,351 3,905,986 
Origination income, net81,433 86,601 91,253 362,257 258,807 
Servicing fee income113,942 102,429 64,375 393,680 185,895 
Change in fair value of servicing rights, net(118,668)(138,462)(34,532)(445,862)(144,348)
Other income40,770 37,678 36,283 157,257 94,398 
Total net revenues705,026 923,756 1,298,394 3,724,704 4,312,174 
EXPENSES:
Personnel expense406,739 449,152 508,638 1,929,752 1,531,371 
Marketing and advertising expense111,860 131,971 90,709 467,590 264,337 
Direct origination expense46,712 49,559 36,127 193,264 124,754 
General and administrative expense64,980 50,013 51,146 214,965 171,712 
Occupancy expense9,487 9,686 9,826 38,443 39,262 
Depreciation and amortization9,715 8,688 8,547 35,541 35,669 
Subservicing expense22,337 22,879 29,556 99,068 81,710 
Other interest expense22,303 22,823 15,884 79,564 48,001 
Total expenses694,133 744,771 750,433 3,058,187 2,296,816 
Income before income taxes10,893 178,985 547,961 666,517 2,015,358 
Income tax (benefit) expense(3,839)24,708 791 43,371 2,248 
Net income14,732 154,277 547,170 623,146 2,013,110 
Net income attributable to noncontrolling interests6,119 102,802 547,170 509,622 2,013,110 
Net income attributable to loanDepot, Inc.$8,613 $51,475 $— $113,524 $— 
Basic EPS$0.06 $0.40 N/A$0.87 N/A
Diluted EPS$0.05 $0.40 N/A$0.87 N/A
7








Consolidated Balance Sheets
($ in thousands)December 31,
2021
September 30,
2021
December 31,
2020
(Unaudited)
ASSETS
Cash and cash equivalents$419,571 $506,608 $284,224 
Restricted cash201,025 97,805 204,465 
Accounts receivable, net56,183 68,050 138,122 
Loans held for sale, at fair value8,136,817 8,873,736 6,955,424 
Derivative assets, at fair value194,665 341,359 647,939 
Servicing rights, at fair value2,006,712 1,841,512 1,127,866 
Trading securities, at fair value72,874 56,412 — 
Property and equipment, net104,262 103,556 85,002 
Operating lease right-of-use asset55,646 58,002 66,433 
Prepaid expenses and other assets140,315 108,720 77,241 
Loans eligible for repurchase363,373 632,722 1,246,158 
Investments in joint ventures18,553 18,353 17,528 
Goodwill and other intangible assets, net42,317 42,443 42,826 
        Total assets$11,812,313 $12,749,278 $10,893,228 
LIABILITIES AND EQUITY
LIABILITIES:
Warehouse and other lines of credit$7,457,199 $8,212,142 $6,577,429 
Accounts payable and accrued expenses624,444 715,615 446,370 
Derivative liabilities, at fair value37,797 48,899 168,169 
Liability for loans eligible for repurchase363,373 632,722 1,246,158 
Operating lease liability71,932 72,985 86,023 
Debt obligations, net1,628,208 1,408,751 712,466 
        Total liabilities10,182,953 11,091,114 9,236,615 
EQUITY:
Total equity1,629,360 1,658,164 1,656,613 
Total liabilities and equity$11,812,313 $12,749,278 $10,893,228 

8









Loan Origination and Sales Data

($ in thousands)
(Unaudited)
Three Months EndedYear Ended
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Loan origination volume by type:
Conventional conforming$21,405,365 $23,621,149 $31,389,431 $108,129,659 $79,960,680 
FHA/VA/USDA4,287,947 4,784,112 5,013,338 18,385,497 17,584,601 
Jumbo2,962,898 3,049,321 591,739 9,072,305 1,821,700 
Other385,415 531,223 400,844 1,413,286 1,393,170 
Total$29,041,625 $31,985,805 $37,395,352 $137,000,747 $100,760,151 
Loan origination volume by channel:
Retail$22,461,394 $24,938,035 $29,665,251 $108,708,990 $80,256,666 
Partnership6,580,231 7,047,770 7,730,101 28,291,757 20,503,485 
Total$29,041,625 $31,985,805 $37,395,352 $137,000,747 $100,760,151 
Loan origination volume by purpose:
Purchase$10,013,662 $11,008,399 $9,813,921 $39,321,538 $28,301,076 
Refinance19,027,963 20,977,406 27,581,431 97,679,209 72,459,075 
Total$29,041,625 $31,985,805 $37,395,352 $137,000,747 $100,760,151 
Loans sold:
Servicing retained$22,996,748 $26,520,547 $33,989,511 $117,934,385 $87,186,118 
Servicing released6,673,702 5,672,551 1,394,979 18,148,290 10,353,541 
Total$29,670,450 $32,193,098 $35,384,490 $136,082,675 $97,539,659 
Loan origination margins:
Gain on sale margin2.23 %2.84 %3.29 %2.61 %4.13 %
    

Fourth Quarter Earnings Call
Management will host a conference call and live webcast today at 11:00 a.m. ET on loanDepot’s Investor Relations website, investors.loandepot.com, to discuss its earnings results.

The conference call can also be accessed by dialing (888) 440-6385 using conference ID number 2021948. Please call five minutes in advance to ensure that you are connected prior to the call. A replay of the webcast and transcript will also be made available on the Investor Relations website following the conclusion of the event, or can be accessed by dialing (800) 770-2030 using conference ID number 2021948.

For more information about loanDepot, please visit the company’s Investor Relations website: investors.loandepot.com.
9









Non-GAAP Financial Measures
To provide investors with information in addition to our results as determined by GAAP, we disclose Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA as non-GAAP measures. We believe Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA provide useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. They facilitate company-to-company operating performance comparisons by backing out potential differences caused by variations in hedging strategies, changes in valuations, capital structures (affecting net interest expense), taxation, the age and book depreciation of facilities (affecting relative depreciation expense) and the amortization of intangibles, which may vary for different companies for reasons unrelated to operating performance, as well as certain historical cost (benefit) items which may vary for different companies for reasons unrelated to operating performance. These measures are not financial measures calculated in accordance with GAAP and should not be considered as a substitute for revenue, net income, or any other operating performance measure calculated in accordance with GAAP, and may not be comparable to a similarly titled measure reported by other companies.

We define “Adjusted Total Revenue” as total revenues, net of the change in fair value of mortgage servicing rights (“MSRs”) and the related hedging gains and losses. We define “Adjusted Net Income” as tax-effected earnings before change in fair value of contingent consideration, stock compensation expense and management fees, IPO expense, and the change in fair value of MSRs, net of the related hedging gains and losses, and the tax effects of those adjustments. We define “Adjusted Diluted EPS” as Adjusted Net Income divided by the diluted weighted average number of shares of Class A common stock and Class D common stock outstanding for the applicable period, which assumes the proforma exchange of all outstanding Class C common shares for shares of Class A common stock. We define “Adjusted EBITDA” as earnings before interest expense and amortization of debt issuance costs on non-funding debt, income taxes, depreciation and amortization, change in fair value of MSRs, net of the related hedging gains and losses, change in fair value of contingent consideration, stock compensation expense and management fees, and IPO related expense. Adjustments for income taxes are made to reflect historical results of operations on the basis that it was taxed as a corporation under the Internal Revenue Code, and therefore subject to U.S. federal, state and local income taxes. We exclude from each of these non-GAAP measures the change in fair value of MSRs and related hedging gains and losses as this represents a non-cash non-realized adjustment to our total revenues, reflecting changes in assumptions including discount rates and prepayment speed assumptions, mostly due to changes in market interest rates, which is not indicative of our performance or results of operations. We also exclude stock compensation expense, which is a non-cash expense, management fees and IPO expenses as management does not consider these costs to be indicative of our performance or results of operations. Adjusted EBITDA includes interest expense on funding facilities, which are recorded as a component of “net interest income (expense)”, as these expenses are a direct operating expense driven by loan origination volume. By contrast, interest and amortization expense on non-funding debt is a function of our capital structure and is therefore excluded from Adjusted EBITDA.

Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA have limitations as analytical tools, and you should not consider them in isolation or as a substitute for analysis of our results as reported under U.S. GAAP. Some of these limitations are:

they do not reflect every cash expenditure, future requirements for capital expenditures or contractual commitments;
Adjusted EBITDA does not reflect the significant interest expense or the cash requirements necessary to service interest or principal payment on our debt;
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced or require improvements in the future, and Adjusted Total Revenue,
10








Adjusted Net Income, and Adjusted EBITDA do not reflect any cash requirement for such replacements or improvements; and
they are not adjusted for all non-cash income or expense items that are reflected in our statements of cash flows.

Because of these limitations, Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA are not intended as alternatives to total revenue, net income (loss), net income attributable to the Company, or Diluted EPS or as an indicator of our operating performance and should not be considered as measures of discretionary cash available to us to invest in the growth of our business or as measures of cash that will be available to us to meet our obligations. We compensate for these limitations by using Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA along with other comparative tools, together with U.S. GAAP measurements, to assist in the evaluation of operating performance. See below for a reconciliation of these non-GAAP measures to their most comparable U.S. GAAP measures.
Reconciliation of Total Revenue to Adjusted Total Revenue
($ in thousands)
(Unaudited)
Three Months EndedYear Ended
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
(Unaudited)(Unaudited)
Total net revenue$705,026 $923,756 $1,298,394 $3,724,704 $4,312,174 
Change in fair value of servicing rights, net of hedging gains and losses(1)
18,616 25,014 (45,627)14,478 (58,898)
Adjusted total revenue$723,642 $948,770 $1,252,767 $3,739,182 $4,253,276 
(1)Represents the change in the fair value of servicing rights attributable to changes in assumptions, net of hedging gains and losses.

11








Reconciliation of Net Income to Adjusted Net Income
($ in thousands)
(Unaudited)
Three Months EndedYear Ended
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Net income attributable to loanDepot, Inc.$8,613 $51,475 $— $113,524 $— 
Net income from the pro forma conversion of Class C common shares to Class A common shares (1)
6,119 102,802 547,170 509,622 2,013,110 
Net income$14,732 $154,277 $547,170 $623,146 $2,013,110 
Adjustments to the provision for income taxes(2)
(1,512)(27,171)(140,249)(132,502)(516,485)
Tax-effected net income13,220 127,106 406,921 490,644 1,496,625 
Change in fair value of servicing rights, net of hedging gains and losses(3)
18,616 25,014 (45,627)14,478 (58,898)
Change in fair value - contingent consideration— (77)— (77)32,650 
Stock compensation expense and management fees2,220 2,882 1,099 67,304 9,565 
IPO expenses— (54)2,560 6,041 2,560 
Tax effect of adjustments(4)
(5,149)(7,338)10,802 (22,814)3,635 
Adjusted net income$28,907 $147,533 $375,755 $555,576 $1,486,137 

(1)Reflects net income to Class A common stock and Class D common stock from the pro forma exchange of Class C common stock.
(2)loanDepot, Inc. is subject to federal, state and local income taxes. Adjustments to income tax (benefit) reflect the effective income tax rates below, and the pro forma assumption that loanDepot, Inc. owns 100% of LD Holdings.
Three Months EndedYear Ended
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Statutory U.S. federal income tax rate21.00 %21.00 %21.00 %21.00 %21.00 %
State and local income taxes (net of federal benefit)3.71 %5.43 %4.74 %5.00 %4.74 %
Effective income tax rate24.71 %26.43 %25.74 %26.00 %25.74 %
(3)Represents the change in the fair value of servicing rights attributable to changes in assumptions, net of hedging gains and losses.
(4)Amounts represent the income tax effect of (a) change in fair value of servicing rights, net of hedging gains and losses, (b) change in fair value of contingent consideration (c) stock compensation expense and management fees, and (d) IPO expense at the aforementioned effective income tax rates.

12








Reconciliation of Adjusted Diluted Weighted Average Shares Outstanding to Diluted Weighted Average Shares Outstanding(1)
($ in thousands except per share)
(Unaudited)
Three Months EndedYear Ended
December 31,
2021
September 30,
2021
December 31,
2021
Net income attributable to loanDepot, Inc.$8,613 $51,475 $113,524 
Adjusted net income28,907 147,533 555,576 
Share Data:
Diluted weighted average shares of Class A and Class D common stock outstanding135,187,530 130,297,565 129,998,894 
Assumed pro forma conversion of Class C shares to Class A common stock (2)
185,521,379 191,579,524 192,465,222 
Adjusted diluted weighted average shares outstanding320,708,909321,877,089322,464,116
Diluted EPS$0.05 $0.40 $0.87 
Adjusted Diluted EPS0.09 0.46 1.72 
(1)This non-GAAP measure was not applicable for the three months or year ended December 31, 2020 as the IPO and reorganization transaction had not yet occurred.
(2)Reflects the assumed pro forma conversion of all outstanding shares of Class C common stock to Class A common stock.
Reconciliation of Net Income to Adjusted EBITDA
($ in thousands)
(Unaudited)
Three Months EndedYear Ended
December 31,
2021
September 30,
2021
December 31,
2020
December 31,
2021
December 31,
2020
Net income$14,732 $154,277 $547,170 $623,146 $2,013,110 
Interest expense - non-funding debt (1)
22,303 22,823 15,884 79,564 48,001 
Income tax (benefit) expense(3,839)24,708 791 43,371 2,248 
Depreciation and amortization9,715 8,688 8,547 35,541 35,669 
Change in fair value of servicing rights, net of
hedging gains and losses(2)
18,616 25,014 (45,627)14,478 (58,898)
Change in fair value - contingent consideration— (77)— (77)32,650 
Stock compensation expense and management fees2,220 2,882 1,099 67,304 9,565 
IPO expense— (54)2,560 6,041 2,560 
Adjusted EBITDA$63,747 $238,261 $530,424 $869,368 $2,084,905 
(1)Represents other interest expense, which includes amortization of debt issuance costs, in the Company’s consolidated statement of operations.
(2)Represents the change in the fair value of servicing rights attributable to changes in assumptions, net of hedging gains and losses.


13









Forward-Looking Statements
This press release may contain "forward-looking statements," which reflect loanDepot's current views with respect to, among other things, its operations and financial performance. You can identify these statements by the use of words such as "outlook," "potential," "continue," "may," "seek," "approximately," "predict," "believe," "expect," "plan," "intend," "estimate" or "anticipate" and similar expressions or the negative versions of these words or comparable words, as well as future or conditional verbs such as "will," "should," "would" and "could." These forward-looking statements are based on current available operating, financial, economic and other information, and are not guarantees of future performance and are subject to risks, uncertainties and assumptions, including the risks in the "Risk Factors" section of loanDepot, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2020, which are difficult to predict. Therefore, current plans, anticipated actions, financial results, as well as the anticipated development of the industry, may differ materially from what is expressed or forecasted in any forward-looking statement. loanDepot does not undertake any obligation to publicly update or revise any forward-looking statement to reflect future events or circumstances, except as required by applicable law.


About loanDepot
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster and less stressful to purchase or refinance a home. Today, as the nation's second largest retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional and national philanthropic efforts.

Investor Relations Contact:
Gerhard Erdelji
Senior Vice President, Investor Relations
(949) 822-4074
[email protected]

Media Contact:
Rebecca Anderson
Senior Vice President, Communications & Public Relations
(949) 822-4024
[email protected]


LDI-IR


14
4Q 2021 INVESTOR PRESENTATION February 1, 2022


 
DISCLAIMER 2 Forward-Looking Statements and Other Information This presentation may contain "forward-looking statements," which reflect loanDepot's current views with respect to, among other things, its operations and financial performance. You can identify these statements by the use of words such as "outlook," "potential," "continue," "may," "seek," "approximately," "predict," "believe," "expect,“ "plan," "intend," "estimate" or "anticipate" and similar expressions or the negative versions of these words or comparable words, as well as future or conditional verbs such as "will," "should," "would" and "could.” All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, but not limited to, guidance to our pull-through weighted rate lock volume, origination volume and pull-through weighted gain-on-sale margin. These forward-looking statements are based on current available operating, financial, economic and other information, and are not guarantees of future performance and are subject to risks, uncertainties and assumptions, including the risks in the "Risk Factors" section of loanDepot, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2020, which are difficult to predict. Therefore, current plans, anticipated actions, financial results, as well as the anticipated development of the industry, may differ materially from what is expressed or forecasted in any forward-looking statement. loanDepot does not undertake any obligation to publicly update or revise any forward-looking statement to reflect future events or circumstances, except as required by applicable law. Non-GAAP Financial Information To provide investors with information in addition to our results as determined by GAAP, we disclose Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA as non-GAAP measures. We believe Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA provide useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. They facilitate company-to-company operating performance comparisons by backing out potential differences caused by variations in hedging strategies, changes in valuations, capital structures (affecting net interest expense), taxation, the age and book depreciation of facilities (affecting relative depreciation expense) and the amortization of intangibles, which may vary for different companies for reasons unrelated to operating performance, as well as certain historical cost (benefit) items which may vary for different companies for reasons unrelated to operating performance. These measures are not financial measures calculated in accordance with GAAP and should not be considered as a substitute for revenue, net income, or any other operating performance measure calculated in accordance with GAAP, and may not be comparable to a similarly titled measure reported by other companies. Market and Industry Data This presentation also contains information regarding the loanDepot’s market and industry that is derived from third-party research and publications. That information may rely upon a number of assumptions and limitations, and the Company has not independently verified its accuracy or completeness.


 
$12 trillion total addressable market Culture focused on continuous innovation Relentless focus on delighting the customer Model positioned to continue capturing market share WE ARE DISRUPTING CONSUMER FINANCE THROUGH CONTINUOUS INNOVATION 3


 
WHY loanDepot WINS Scaled Leader in a Massive Ecosystem that is Ripe for Disruption Founder-Led Management Team with Unique Skillsets Innovative Workplace and Customer-Centric Culture Attractive Financial Model with Earnings Growth Opportunity Market-Leading Brand and Data-Driven Customer Acquisition Capabilities Interconnected Origination Strategy that Leverages the Same Technology Platform to Thrive in Any Market Environment Purpose-Built End-to-End Technology Platform that Drives Efficiency and Superior Customer Experience 4 1 2 6 3 4 5 7


 
5 UNIQUELY POSITIONED TO OUTRUN THE COMPETITION Young and Entrepreneurial Founder & CEO-led 12 Year Old Company Industry Leading Growth Origination CAGR of 40% vs. 23% for Industry(1) Room to Run 3.4% Market Share with Strong Growth Outlook(2) Purchase Strength 34% Purchase Composition(3) Purpose-Built Technology Organically Built, Diversified Platform ✓ In-Market ✓ Consumer Direct 1) Represents origination CAGR for period 2017 – 2021, loanDepot origination volume based on company financials, industry origination volume based on Mortgage Bankers Association (MBA); 2) Market Share is based on latest MBA market size for 2021 as of 1/21/2022 ; 3) For Q4’21 period ® ✓Wholesale ✓ JV Partnerships


 
6 $29bn Q4’21 Origination Volume 57% YoY Q4 Growth in Servicing UPB $ Founder-led, tech-empowered platform with relentless focus on the customer #2 Retail-focused non-bank U.S. mortgage originator(1) Grown to scale through two interconnected strategies − Retail: consumer direct & in-market mortgage professionals − Partner: brokers, realtors, JVs and referral partners End-to-end mello® technology driving a seamless experience throughout customer homeownership journeys Develop life-long customer relationships by retaining servicing and enhance lifetime value by utilizing data and analytics ✓ 3.4% Market Share In 2021(3) ✓ ✓ ✓ ✓ 49% 2010 – 2021 Origination CAGR(2) $623m 2021 Net Income >3x Market Share Growth Since 2014(3)(4) (1) Per IMF for Q3 ’21 period; (2) CAGR includes annualized volume for 2010; (3) Mortgage Bankers Association market size as of 1/21/2022; 4) Compared to market share for 2021; A SCALED PLATFORM POISED FOR CONTINUED GROWTH


 
SAEED GHASEMZADEH Enterprise Contact Strategy 10+ Years Experience 7 FOUNDER LED MANAGEMENT TEAM WITH UNIQUE SKILLSETS ANTHONY HSIEH Founder, Chairman & CEO 30+ Years Experience Prior: PATRICK FLANAGAN Chief Financial Officer 30+ Years Experience Prior: JEFF WALSH Chief Revenue Officer 30+ Years Experience Prior: GEORGE BRADY Chief Digital Officer 30+ Years Experience Prior: TJ FREEBORN Chief Administrative Officer 25+ Years Experience Prior: RICK CALLE Chief Strategy Officer 10+ Years Experience Prior: JEFF DERGURAHIAN Chief Capital Markets Officer 20+ Years Experience Prior: NICOLE CARRILLO Chief Accounting Officer 15+ Years Experience Prior: PETER MACDONALD General Counsel 25+ Years Experience Prior: Town & Country Credit Corp. Tuttle Risk Management JOHN LEE Chief Analytics Officer 30+ Years Experience Prior: KARIN LOCKOVITCH Chief Risk Officer 15+ Years Experience Prior:


 
Extend Data Analytics Advantage Leverage Local Presence to Grow in All Market Environments Expand the Funnel WELL-DEFINED STRATEGIES FOR PROFITABLE GROWTH THAT LEVERAGE OUR UNIQUE ADVANTAGES Leverage Our Brand Increasing Retention and Lifetime Value 8


 
• Expanded in-market reach through acquisitions • Leveraged infrastructure to launch LD Wholesale • Strategic decision to begin retaining servicing • Launched with the goal of disrupting mortgage • Created scalable platform and infrastructure loanDepot Annual Mortgage Origination Volume (1) CAGR includes annualized volume for 2010 Source: Historical market share based on MBA industry volume as of 1/21/2022 and historical loanDepot origination volume CONTEMPORARY 11 YEAR OLD COMPANY INVESTED FOR THE FUTURE 2010 - 2021 Origination CAGR: 49%(1) 9 • Built proprietary mello® technology • >$1.8bn marketing investment since inception • Launched mellohome and melloInsurance • Acquired leading title insurance company Established Scalable Infrastructure 2010-2012 Diversification & Expansion 2013-2015 Brand, Technology and Operations Transformation 2016-Present $1.6 loanDepot Originations loanDepot Market Share $1.4 $2.0 $1.8 $1.3 $1.7 $2.1 $1.8 $1.7 $2.3 $4.1 Total market volume ($ trillion) ($ in billions) $4.0 $2 $3 $6 $8 $13 $29 $38 $35 $33 $45 $101 $137 0.1% 0.2% 0.3% 0.5% 1.0% 1.7% 1.9% 2.0% 2.0% 2.0% 2.5% 3.4% – 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 0 20 40 60 80 100 120 140 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021


 
10 ORIGINATION STRATEGY BUILT FOR ALL MARKETS RETAIL STRATEGY PARTNER STRATEGY Consumer Direct PartnerIn-Market Description Significant brand investment supporting customer acquisition through the digital channel High-tech, high-touch service powered by mello® and +1,650 in- market mortgage professionals covering 75% of the U.S. population Joint ventures, integrated referral partners and wholesale Relationships Individual customers Builders and realtors Home builders, real estate brokers and banks Drivers Marketing spend & marketing efficiency Number of loan officers & loan officer productivity Number of account executives and partners 2021 Volumes $109 billion $28 billion Growth (’17 - ’21 CAGR) 41% 37% Tech Empowerment Technology investments automating and expediting broker processes Leads routed to maximize conversion based on dynamic lead scoring Matching the right lead with right mortgage professional to optimize conversion +3,000 mortgage professionals covering all 50 states


 
DIFFERENTIATED AND DISRUPTIVE MODEL CREATES BARRIERS TO ENTRY 11 Scaled Branded Disruptors Traditional Mortgage v1.0 Integrated Proprietary Technology Platform Powerful B2C Brand Multiple Retail Customer Engagement Strategies Powered by Big Data DTC & In-Market Retail Purchase High Growth


 
12 Conditions Engine Servicing & Customer Portal Enterprise Lead Management Services Marketplace Digital Validation Infrastructure Product & Pricing Engine SAY HELLO TO mello® | DIGITAL DISRUPTION HAS ARRIVED One end-to-end ecosystem built to seamlessly meet the needs of our customers and team members ® 1.6x Increase in Conversion(1) in Consumer Direct from Jan’20(2) through 2021 5% Faster Speed to Funding cycle time reduction in from Jan’20 through 2021 46% Increase in Productivity avg. monthly closings per LLO from Q1’20 through 2021 21% CAC Reduction lower customer acquisition cost from Jan’20 through 2021 The AdvantageThe mello® Ecosystem (1) Conversion defined as % of funded units from static pool leads over a given period of time; (2) Average leads and units for Q1’20


 
13 GROWING BRAND DRIVING SCALE AND EXPANDING OUR REACH Client Leads by Year (in millions) Source: Unmetric Data Increased scale from investment allows us to continue expanding our brand into the future • Digital Leads • Affiliate Relationships • Brand Recognition • Social Media Engagement • Local In-Market Relationships • Existing Customers Existing Lead Sources ✓ Optimizing Digital Lead Sources ✓ Growing Brand Recognition ✓ Growing Recapture Opportunities ✓ Leverage In-Market Presence ✓ Add New Affiliates Massive Top-of-the-Funnel Expansion New Opportunities 3.7 4.4 6.4 7.9 9.2 10.6 7.8 10.6 2014 2015 2016 2017 2018 2019 2020 2021


 
VAST MEDIA PRESENCE INTERACTS WITH MILLIONS OF CUSTOMERS DAILY 14 TV & Digital Media Social Media Web site visits in 2021 YoY growth in daily website users from 2020 +51%19.1mm +17% Growth in Engagement from 2020 to 2021 MLB Partnership impressions since 2021 launch LCS coincided with ad spend increase 795m Impressions, in billions 0.8 1.7 2020 2021


 
OUTSIZED ORIGINATIONS GROWTH RELATIVE TO INDUSTRY (1) MBA as of 1/21/2022 Note: Pull through weighted rate lock volume is the unpaid principal balance of loans subject to interest rate lock commitments, net of a pull-through factor for the loan funding probability 15 2017-2021 Origination CAGR 40% 23%Industry(1) Purchase Mix % : 26% 31% 26%29% Retail mix % : 82% 80% 79%77% ($ in billions) Total Market Share (%) : 2.1% 2.4% 2.8%2.5% 3.8% 81% 19% 3.3% 81% 30% 78% 34% 3.4% 3.3% 77% 34% $18 $25 $36 $36 $33 $30 $30 $23 $15 $21 $27 $37 $41 $34 $32 $29 270 447 372 346 369 264 299 281 - 50 100 150 200 250 300 350 400 450 500 $0 $10 $20 $30 $40 $50 $60 $70 $80 Q1 2020A Q2 2020A Q3 2020A Q4 2020A Q1 2021A Q2 2021A Q3 2021 Q4 2021 Pull-Through Weighted (PTW) Lock Volume Origination Volume PTW GOS Margin, bps


 
Historical expenses in bps of funded mortgage volume HISTORICAL COST STRUCTURE COMPARISON 16 338 bps 295 bps 428 bps362 bps Total Revenue (bps funded volume): Pre-tax Net Income (bps funded volume): (31) bps 7 bps 200 bps8 bps Salary Expense Marketing and Advertising Expense Direct Origination Expense (incl. Investor Fees) Subservicing Expense Other G&A Technology and brand investments have improved our expense structure and will continue to reduce costs on an ongoing basis 272 bps 49 bps Commission Expense 128 129 96 78 72 79 78 73 74 68 61 58 41 26 34 22 25 21 12 14 11 15 9 8 7 53 64 48 29 27 354 bps 369 bps 288 bps 228 bps 223 bps 2017 2018 2019 2020 2021


 
HISTORICAL SERVICING PORTFOLIO TREND 17 ($ in billions) Retention %(2) : Recapture %(1) : 58% 70% 94% 64% 95% 54% 96% 66% 94% 72% 90% 78% 82% 68% (1) Organic refinance consumer direct recapture rate is defined as the total unpaid principal balance (“UPB”) of loans in our servicing portfolio that are paid in full for purposes of refinancing the loan on the same property, with the Company acting as lender on both the existing and new loan, divided by the UPB of loans in our servicing portfolio that paid in full for the purpose of refinancing the loan on the same property. (2) Portion of loan originated volume that was held for servicing in the period divided by the sold volume in the period. $42 $58 $77 $103 $130 $139 $145 $162 102 98 101 109 136 128 126 123 - 20 40 60 80 100 120 140 $- $20 $40 $60 $80 $100 $120 $140 $160 $180 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 UPB $ MSR FV, bps 78% 70% Total Serv Exp$ to Avg. UPB $, bps : 4.1 3.9 4.1 3.6 3.1 2.6 2.4 2.3


 
18 DELIVERING CUSTOMERS A COMPLETE SOLUTION Leads routed to maximize conversion based on dynamic lead scoring Mortgage Lending Title Insurance Escrow Services Homeowners Insurance Real Estate Home Improvement (Coming Soon) (1) Other Income during the quarter was $41m. The difference primarily comprised of Joint Venture income Ancillary businesses contributed $37m in revenue in Q4, and we expect them to become a more meaningful contributor to net income as they mature(1)


 
19 Q1 2022 OUTLOOK Q1 2022 Guidance Metric Low High Pull-through Weighted Rate Lock Volume ($bn) $ 19 $ 29 Origination Volume ($bn) $ 19 $ 24 Pull-through Weighted GOS Margin, bps 200 250 Current Market Conditions • Higher interest rates resulting in lower refinance transaction volumes • Continuing strong demand for purchase transactions, which is somewhat adversely impacted by supply constraints on new and resale housing and seasonal slowdown in buying activity • Increasing homeowners’ equity supports strong demand for cash-out refinance volume • Decreasing number of borrowers experiencing distress, with lower delinquencies and fewer borrowers in forbearance • Sharper focus on industry consolidation, driven partly by the strategic appetite of non-mortgage technology companies, and expansion of ancillary products and services to capture additional revenue sources by expanding customer engagement points. Q1 2022 outlook reflects the recent increase in interest rates and increased competitive pressure


 
NON-GAAP FINANCIAL RECONCILIATION 20 ($MM) 4Q’21A 3Q’21A 4Q’20A YTD’21 YTD’20 Adjusted Revenue Total Net Revenue $ 705.0 $ 923.8 $ 1,298.4 $ 3,724.7 $ 4,312.2 Change in FV of Servicing Rights, Net of Hedge 18.6 25.0 (45.6) 14.5 (58.9) Adjusted Total Revenue $ 723.6 $ 948.8 $ 1,252.8 $ 3,739.2 $ 4,253.3 Adjusted EBITDA Net Income $ 14.7 $ 154.3 $ 547.2 $ 623.1 $ 2,013.1 Interest Expense - Non-Funding Debt 22.3 22.8 15.9 79.6 48.0 Income Tax Expense (Benefit) (3.8) 24.7 0.8 43.4 2.2 Depreciation and Amortization 9.7 8.7 8.5 35.5 35.7 Change in FV of Servicing Rights, Net of Hedge 18.6 25.0 (45.6) 14.5 (58.9) Change in FV of Contingent Consideration 0.0 (0.1) 0.0 (0.1) 32.7 Stock Compensation Expense and Management Fees 2.2 2.9 1.1 67.3 9.6 IPO Expenses 0.0 (0.1) 2.6 6.0 2.6 Adjusted EBITDA $ 63.7 $ 238.3 $ 530.4 $ 869.4 $ 2,084.9 Adjusted Net Income Net Income $ 14.7 $ 154.3 $ 547.2 $ 623.1 $ 2,013.1 Adjustments to Income Taxes (1.5) (27.2) (140.2) (132.5) (516.5) Tax-Effected Net Income $ 13.2 $ 127.1 $ 406.9 $ 490.6 $ 1,496.6 Change in FV of Servicing Rights, Net of Hedge 18.6 25.0 (45.6) 14.5 (58.9) Change in FV of Contingent Consideration 0.0 (0.1) 0.0 (0.1) 32.7 Stock Compensation Expense and Management Fees 2.2 2.9 1.1 67.3 9.6 IPO Expenses 0.0 (0.1) 2.6 6.0 2.6 Tax Effect of Adjustments (5.1) (7.3) 10.8 (22.8) 3.6 Adjusted Net Income $ 28.9 $ 147.5 $ 375.8 $ 555.6 $ 1,486.1


 
BALANCE SHEET & SERVICING PORTFOLIO HIGHLIGHTS 21 $ in MM except units and % 4Q’21A 3Q’21A 4Q’20A 4Q’21 vs 3Q’21 4Q’21 vs 4Q’20 Cash and cash equivalents $ 419.6 $ 506.6 $ 284.2 (17.2%) 47.6% Loans held for sale, at fair value 8,136.8 8,873.7 6,955.4 (8.3) 17.0 Servicing rights, at fair value 2,006.7 1,841.5 1,127.9 9.0 77.9 Total assets 11,812.3 12,749.3 10,893.2 (7.3) 8.4 Warehouse and other lines of credit 7,457.2 8,212.1 6,577.4 (9.2) 13.4 Total liabilities 10,183.0 11,091.1 9,236.6 (8.2) 10.2 Total equity 1,629.4 1,658.2 1,656.6 (1.7) (1.6) Servicing portfolio (unpaid principal balance) $ 162,113.0 $ 145,305.2 $ 102,931.3 11.6% 57.5% Total servicing portfolio (units) 524,992 469,019 342,600 11.9 53.2 60+ days delinquent ($) 1,510.3 1,679.7 2,162.6 (10.1) (30.2) 60+ days delinquent (%) 0.9% 1.2% 2.1% n.m. n.m. Servicing rights, net to UPB 1.2% 1.3% 1.1% n.m. n.m.


 
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