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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549  
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
Date of report (Date of earliest event reported): November 3, 2021
METLIFE, INC.
(Exact Name of Registrant as Specified in Its Charter)
Delaware
(State or Other Jurisdiction of Incorporation)
 
1-1578713-4075851
(Commission File Number)(IRS Employer Identification No.)
200 Park Avenue,New York,NY10166-0188
(Address of Principal Executive Offices)(Zip Code)
(212) 578-9500
(Registrant’s Telephone Number, Including Area Code)
N/A
(Former Name or Former Address, if Changed Since Last Report) 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01METNew York Stock Exchange
Floating Rate Non-Cumulative Preferred Stock,
Series A, par value $0.01
MET PRANew York Stock Exchange
Depositary Shares, each representing a 1/1,000th
interest in a share of 5.625% Non-Cumulative
Preferred Stock, Series E
MET PRENew York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 4.75% Non-Cumulative Preferred Stock, Series FMET PRF
New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company    
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    



Item 2.02 Results of Operations and Financial Condition.
On November 3, 2021, MetLife, Inc. issued (i) a news release announcing its results for the quarter ended September 30, 2021 (the “Earnings Release”), a copy of which is attached hereto as Exhibit 99.1 and is incorporated herein by reference, and (ii) a Quarterly Financial Supplement for the quarter ended September 30, 2021 (the “Quarterly Financial Supplement”), a copy of which is attached hereto as Exhibit 99.2 and is incorporated herein by reference. The Earnings Release and the Quarterly Financial Supplement are furnished and not filed pursuant to instruction B.2 of Form 8-K.
Item 7.01 Regulation FD Disclosure.
On November 3, 2021, MetLife, Inc. issued a supplemental slide presentation for the quarter ended September 30, 2021 (the “Supplemental Slides”), a copy of which is attached hereto as Exhibit 99.3 and is incorporated herein by reference. The slides highlight information in MetLife, Inc.’s Earnings Release and Quarterly Financial Supplement. The Supplemental Slides are furnished and not filed pursuant to instruction B.2 of Form 8-K.
Item 9.01 Financial Statements and Exhibits.
101Pursuant to Rule 406 of Regulation S-T, the cover page is formatted in Inline XBRL (Inline eXtensible Business Reporting Language)
104Cover Page Interactive Data File (embedded within the Inline XBRL document and included in Exhibit 101)
2


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
METLIFE, INC.
By:/s/ Tamara L. Schock
Name:Tamara L. Schock
Title:Executive Vice President and
Chief Accounting Officer
Date: November 3, 2021
3

Exhibit 99.1

mllogonewa22.jpg
                    For Immediate Release İ Global Communications İ MetLife, Inc.


METLIFE ANNOUNCES THIRD QUARTER 2021 RESULTS
NEW YORK, Nov. 3, 2021 - MetLife, Inc. (NYSE: MET) today announced its third quarter 2021 results.
Third Quarter Results Summary
Net income of $1.5 billion, or $1.77 per share, compared to net income of $633 million, or $0.69 per share, in the third quarter of 2020.
Adjusted earnings of $2.1 billion, or $2.39 per share, compared to adjusted earnings of $1.6 billion, or $1.73 per share, in the third quarter of 2020.
Book value of $77.24 per share, up 1 percent from $76.20 per share at September 30, 2020.
Book value, excluding accumulated other comprehensive income (AOCI) other than foreign currency translation adjustments (FCTA), of $57.29 per share, up 8 percent from $53.10 per share at September 30, 2020.
Return on equity (ROE) of 9.3 percent.
Adjusted ROE, excluding AOCI other than FCTA, of 17.0 percent.
Holding company cash and liquid assets of $5.1 billion at September 30, 2021, which is above the target cash buffer of $3.0 - $4.0 billion.


Commenting on the company’s results, MetLife President and CEO Michel Khalaf said: “MetLife delivered another very strong quarter. Outstanding variable investment income more than offset elevated COVID claims, underlying PFO growth was strong, and expense discipline held firm. Having the right strategy, a superior asset mix, and consistent execution continues to generate exceptional earnings.”















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Third Quarter 2021 Summary
($ in millions, except per share data)
Three months ended
September 30,
20212020Change
Premiums, fees and other revenues
$11,639 $11,887 (2)%
Net investment income
5,568 4,729 18%
Net investment gains (losses)
(84)(20)
Net derivative gains (losses)
(218)(581)
Total revenues
$16,905 $16,015 
Adjusted premiums, fees and other revenues
$11,419 $11,820 (3)%
Adjusted premiums, fees and other revenues, excluding pension risk transfers (PRT)$11,443 $11,333 1%
Net income (loss)
$1,521 $633 140%
Net income (loss) per share
$1.77 $0.69 157%
Adjusted earnings
$2,062 $1,578 31%
Adjusted earnings per share
$2.39 $1.73 38%
Adjusted earnings, excluding total notable items
$2,202 $1,781 24%
Adjusted earnings, excluding total notable items per share
$2.56 $1.95 31%
Book value per share
$77.24 $76.20 1%
Book value per share, excluding AOCI other than FCTA
$57.29 $53.10 8%
Expense ratio
19.2 %18.4 %   
Direct expense ratio, excluding total notable items related to direct expenses and PRT
11.1 %11.4 %
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT18.7 %18.8 %
ROE
9.3 %3.6 %
Adjusted ROE, excluding AOCI other than FCTA
17.0 %13.2 %
Adjusted ROE, excluding total notable items (excludes AOCI other than FCTA)
18.2 %14.9 %


Information regarding the non-GAAP and other financial measures included in this news release and reconciliation of the non-GAAP financial measures to GAAP measures are in “Non-GAAP and Other Financial Disclosures” below and in the tables that accompany this news release.

Supplemental slides for the third quarter of 2021, titled "3Q21 Supplemental Slides," are available on the MetLife Investor Relations website at https://investor.metlife.com and in the
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Form 8-K furnished by MetLife to the U.S. Securities and Exchange Commission in connection with this earnings news release.

Total Company Discussion
MetLife reported third quarter 2021 premiums, fees and other revenues of $11.6 billion, down 2 percent from the third quarter of 2020. Adjusted premiums, fees and other revenues were $11.4 billion, down 3 percent on both a reported and constant currency basis from the prior-year period.
Net investment income was $5.6 billion, up 18 percent from the third quarter of 2020. Adjusted net investment income was $5.7 billion, up 21 percent from the prior-year period. These increases were largely driven by higher variable investment income primarily due to strong private equity returns.
Net derivative losses amounted to $218 million, or $172 million after tax during the quarter, driven by foreign currency exchange rate changes.
Net income was $1.5 billion, compared to net income of $633 million in the third quarter of 2020. On a per share basis, net income was $1.77, compared to net income of $0.69 in the prior-year period.
MetLife reported adjusted earnings of $2.1 billion, up 31 percent, and up 30 percent on a constant currency basis, from the third quarter of 2020. On a per share basis, adjusted earnings were $2.39, up 38 percent from the prior-year period.


Annual Actuarial Assumption Review
In the third quarter of 2021, MetLife performed the company's annual global actuarial assumption review. The actuarial assumption review during the quarter reduced net income by $216 million, of which $140 million impacted adjusted earnings.



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Adjusted Earnings by Segment Summary*
Three months ended
September 30, 2021
SegmentChange from
prior-year period
Change from
prior-year
period (on a
constant
currency
basis)
U.S.(1)%
Asia22%22%
Latin America (26)%(29)%
Europe, the Middle East and Africa (EMEA)
81%81%
MetLife Holdings140%
*The percentages in this table are on a reported and constant currency basis, and do not exclude notable items. For the three months ended September 30, 2021, U.S. results exclude Property & Casualty as MetLife completed the sale of the business. U.S. results for the three months ended September 30, 2020, include Property & Casualty.

Business Discussions
All comparisons of the results for the third quarter of 2021 in the business discussions that follow are with the third quarter of 2020, unless otherwise noted. The third quarter of 2021 notable items table follows the Business Discussions section of this release.
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U.S.*
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted earnings
$895$900(1)%
Adjusted premiums, fees and other revenues
$6,408$6,833(6)%
Adjusted premiums, fees and other revenues, excluding PRT
$6,432$6,3461%
Notable item(s)
$0$0
* For the three months ended September 30, 2021, U.S. results exclude Property & Casualty as MetLife completed the sale of the business. U.S. results for the three months ended September 30, 2020, include Property & Casualty.

Adjusted earnings were $895 million, down 1 percent, with unfavorable group life underwriting largely offset by higher variable investment income. In the prior-year period, adjusted earnings included $18 million from Property & Casualty.
Adjusted return on allocated equity was 38.4 percent, and adjusted return on allocated tangible equity was 44.8 percent.
Adjusted premiums, fees and other revenues were $6.4 billion, down 6 percent. In the prior-year period, adjusted premiums, fees and other revenues included $908 million from Property & Casualty.

Group Benefits
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted earnings
$111$392(72)%
Adjusted premiums, fees and other revenues
$5,517$4,90113%
Notable item(s)$0$0
Adjusted earnings were $111 million, down 72 percent, largely driven by unfavorable group life underwriting as a result of COVID-19 and dental utilization returning to normal levels. Volume growth and the addition of Versant Health provided partial offsets.
Adjusted premiums, fees and other revenues were $5.5 billion, up 13 percent, driven by solid growth across most products, including voluntary, and the addition of Versant Health.
Sales were up 40 percent year-to-date due to higher jumbo case activity.
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Retirement and Income Solutions
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted earnings
$784$49060%
Adjusted premiums, fees and other revenues
$891$1,024(13)%
Adjusted premiums, fees and other revenues, excluding PRT
$915$53770%
Notable item(s)$0$0 
Adjusted earnings were $784 million, up 60 percent, largely driven by higher variable investment income, as well as favorable underwriting and volume growth.
Adjusted premiums, fees and other revenues were $891 million, down 13 percent, largely driven by pension risk transfer sales in the prior-year period.
Excluding pension risk transfers, adjusted premiums, fees and other revenues were $915 million, up 70 percent, primarily from higher single-premium annuity and life insurance sales and UK longevity reinsurance.
Sales were down 15 percent year-to-date, primarily driven by lower sales of stable value products.
ASIA
($ in millions)At or for the three months ended September 30, 2021At or for the three months ended September 30, 2020Change
Adjusted earnings$569$46522%
Adjusted earnings (constant currency)
$569$46622%
Adjusted premiums, fees and other revenues
$2,088$2,265(8)%
Notable item(s)$(79)$(28)
Asia general account assets under management (at amortized cost)$130,777$125,1714%
Adjusted earnings were $569 million, up 22 percent on both a reported and constant currency basis, largely driven by higher variable investment income, as well as volume growth. Negative impacts from the annual actuarial assumption review and lower accident and health utilization in the prior-year period were partial offsets.
Excluding notable items from both periods, adjusted earnings were up 31 percent on both a reported and constant currency basis.
Adjusted return on allocated equity was 15.5 percent, and adjusted return on allocated tangible equity was 23.2 percent.
Adjusted premiums, fees and other revenues were $2.1 billion, down 8 percent, and down 6 percent on a constant currency basis, driven by positive actuarial assumption updates in the prior-year period.
Asia general account assets under management (at amortized cost) were $130.8 billion, up 4 percent, and up 7 percent on a constant currency basis.
Sales were $498 million, down 12 percent on a constant currency basis. Year-to-date, sales were up 10 percent on a constant currency basis.
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LATIN AMERICA
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted earnings$29$39(26)%
Adjusted earnings (constant currency)
$29$41(29)%
Adjusted premiums, fees and other revenues
$988$76130%
Notable item(s)$(2)$(9)
Adjusted earnings were $29 million, down 26 percent, and down 29 percent on a constant currency basis, primarily driven by higher COVID-19 related claims. Higher variable investment income provided a partial offset.
Excluding notable items from both periods, adjusted earnings were down 35 percent, and down 38 percent on a constant currency basis.
Adjusted return on allocated equity was 4.2 percent, and adjusted return on allocated tangible equity was 6.6 percent.
Adjusted premiums, fees and other revenues were $988 million, up 30 percent, and up 22 percent on a constant currency basis, driven by strong sales and persistency across the region.
Sales were $234 million, up 45 percent on a constant currency basis, driven by growth across most markets.

EMEA*
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted earnings
$94$5281%
Adjusted earnings (constant currency)
$94$5281%
Adjusted premiums, fees and other revenues
$670$680(1)%
Notable item(s)
$(6)$(31)
* For the three months ended September 30, 2021, EMEA results exclude MetLife Russia, which has been sold, and Poland and Greece, which are reported as divested businesses. These businesses are included in the prior-year period.

Adjusted earnings were $94 million, up 81 percent on both a reported and constant currency basis, primarily driven by a smaller negative impact in the current-year period from the annual actuarial assumption review, volume growth, and favorable underwriting.
Excluding notable items from both periods, adjusted earnings were up 20 percent on both a reported and constant currency basis.
Adjusted return on allocated equity was 13.2 percent, and adjusted return on allocated tangible equity was 22.8 percent.
Adjusted premiums, fees and other revenues were $670 million, down 1 percent, and down 2 percent on a constant currency basis.
Sales were $195 million, down 5 percent on a constant currency basis, primarily driven by divested businesses, partially offset by growth in Turkey and Europe.
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METLIFE HOLDINGS
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted earnings
$606$253140%
Adjusted premiums, fees and other revenues
$1,141$1,206(5)%
Notable item(s)
$(53)$(135)
Adjusted earnings were $606 million, up 140 percent, largely driven by higher variable investment income and a smaller negative impact in the current-year period from the annual actuarial assumption review. Unfavorable underwriting was a partial offset.
Excluding notable items from both periods, adjusted earnings were up 70 percent.
Adjusted return on allocated equity was 23.2 percent, and adjusted return on allocated tangible equity was 25.4 percent.
Adjusted premiums, fees and other revenues were $1.1 billion, down 5 percent.

CORPORATE & OTHER
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted earnings$(131)$(131)
Notable item(s)$0$0
Adjusted losses were flat at $131 million.


INVESTMENTS
($ in millions)Three months ended September 30, 2021Three months ended September 30, 2020Change
Adjusted net investment income
$5,668$4,68821%
Adjusted net investment income was $5.7 billion, up 21 percent. Variable investment income was $1.8 billion, compared to $652 million in the prior-year period, primarily driven by private equity returns of 12.6 percent.

THIRD QUARTER 2021 NOTABLE ITEMS
($ in millions)
Adjusted Earnings
Three months ended September 30, 2021
Notable ItemsU.S.AsiaLatin
America
EMEAMetLife
Holdings
Corporate
&
Other
Total
Group BenefitsRetirement and Income Solutions
Actuarial assumption review and other insurance adjustments
$0$0$(79)$(2)$(6)$(53)$0$(140)
Total notable items
$0$0$(79)$(2)$(6)$(53)$0$(140)

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###

Contacts:     For Media:        Randy Clerihue (646) 552-0533    
For Investors:         John Hall (212) 578-7888

About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit www.metlife.com.
Conference Call
MetLife will hold its third quarter 2021 earnings conference call and audio webcast on Thursday, November 4, 2021, from 9-10 a.m. (ET). The conference call will be available live via telephone and the internet. To listen via telephone, dial 877-692-8955 (U.S.) or 234-720-6979 (outside the U.S.). The participant access code is 2510803. To listen to the conference call via the internet, click the link to the webcast on the MetLife Investor Relations web page (https://investor.metlife.com). Those who want to listen to the call via telephone or the internet should dial in or go to the website at least 15 minutes prior to the call to register, and/or download and install any necessary audio software.

The conference call will be available for replay via telephone and the internet beginning at 11 a.m. (ET) on Thursday, November 4, 2021, until Thursday, November 11, 2021, at 11:59 p.m. (ET). To listen to a replay of the conference call via telephone, dial 866-207-1041 (U.S.) or 402-970-0847 (outside the U.S.). The access code for the replay is 7756549. To access the replay of the conference call over the internet, visit the above-mentioned website.
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Non-GAAP and Other Financial Disclosures
Any references in this news release (except in this section and the tables that accompany this release) to:should be read as, respectively:
(i)net income (loss);(i) net income (loss) available to MetLife, Inc.’s common shareholders;
(ii)net income (loss) per share;(ii)net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share;
(iii)adjusted earnings;(iii)adjusted earnings available to common shareholders;
(iv)adjusted earnings per share;(iv)adjusted earnings available to common shareholders per diluted common share;
(v)book value per share;(v)book value per common share;
(vi)book value per share, excluding AOCI other than FCTA;(vi)book value per common share, excluding AOCI other than FCTA;
(vii)book value per share-tangible common stockholders’ equity;(vii) book value per common share-tangible common stockholders’ equity;
(viii)return on equity;(viii)return on MetLife, Inc.’s common stockholders’ equity;
(ix)adjusted return on equity, excluding AOCI other than FCTA; and(ix)adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA; and
(x)adjusted tangible return on equity.(x)adjusted return on MetLife, Inc.’s tangible common stockholders’ equity.
In this news release, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with accounting principles generally accepted in the United States of America (GAAP). MetLife believes that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of the business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment.
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The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP:
Non-GAAP financial measures:Comparable GAAP financial measures:
(i)total adjusted revenues;(i)total revenues;
(ii)total adjusted expenses;(ii)total expenses;
(iii)adjusted premiums, fees and other revenues;(iii)premiums, fees and other revenues;
(iv)adjusted premiums, fees and other revenues, excluding PRT;(iv)premiums, fees and other revenues;
(v)adjusted net investment income;(v)net investment income;
(vi)adjusted capitalization of deferred policy acquisition costs (DAC);(vi)capitalization of DAC;
(vii)adjusted earnings available to common shareholders;(vii)net income (loss) available to MetLife, Inc.’s common shareholders;
(viii)adjusted earnings available to common shareholders, excluding total notable items;(viii)net income (loss) available to MetLife, Inc.’s common shareholders;
(ix)adjusted earnings available to common shareholders per diluted common share;(ix)net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share;
(x)adjusted earnings available to common shareholders, excluding total notable items, per diluted common share;(x)net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share;
(xi)adjusted return on equity;(xi)return on equity;
(xii)adjusted return on equity, excluding AOCI other than FCTA;(xii)return on equity;
(xiii)adjusted return on equity, excluding total notable items (excludes AOCI other than FCTA);(xiii)return on equity;
(xiv)adjusted tangible return on equity;(xiv)return on equity;
(xv)investment portfolio gains (losses);(xv)net investment gains (losses);
(xvi)derivative gains (losses);(xvi)net derivative gains (losses);
(xvii)total MetLife, Inc.’s tangible common stockholders’ equity;(xvii)total MetLife, Inc.’s stockholders’ equity;
(xviii)total MetLife, Inc.’s tangible common stockholders’ equity, excluding total notable items;(xviii)total MetLife, Inc.’s stockholders’ equity;
(xix)total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA;(xix)total MetLife, Inc.’s stockholders’ equity;
(xx)total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA);(xx)total MetLife, Inc.’s stockholders’ equity;
(xxi)book value per common share, excluding AOCI other than FCTA;(xxi)book value per common share;
(xxii)book value per common share - tangible common stockholders' equity;(xxii)book value per common share;
(xxiii)free cash flow of all holding companies;(xxiii)MetLife, Inc. (parent company only) net cash provided by (used in) operating activities;
(xxiv)adjusted other expenses;(xxiv)other expenses;
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(xxv)adjusted other expenses, net of adjusted capitalization of DAC;(xxv)other expenses, net of capitalization of DAC;
(xxvi)adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses;(xxvi)other expenses, net of capitalization of DAC;
(xxvii)adjusted expense ratio;(xxvii)expense ratio;
(xxviii)adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT;(xxviii)expense ratio;
(xxix)direct expenses;(xxix)other expenses;
(xxx)direct expenses, excluding total notable items related to direct expenses;(xxx)other expenses;
(xxxi)direct expense ratio; and(xxxi)expense ratio; and
(xxxii)direct expense ratio, excluding total notable items related to direct expenses and PRT.(xxxii)expense ratio.

Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period and applied to the comparable prior period.
Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this earnings news release and in this period’s quarterly financial supplement, which is available at www.metlife.com.
MetLife’s definitions of non-GAAP and other financial measures discussed in this news release may differ from those used by other companies:
Adjusted earnings and related measures
adjusted earnings;
adjusted earnings available to common shareholders;
adjusted earnings available to common shareholders on a constant currency basis;
adjusted earnings available to common shareholders, excluding total notable items;
adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis;
adjusted earnings available to common shareholders per diluted common share;
adjusted earnings available to common shareholders on a constant currency basis per diluted common share;
adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and
adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis per diluted common share.

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These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its business plan and facilitate comparisons to industry results.
Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted loss is defined as negative adjusted earnings. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends.
Adjusted revenues and adjusted expenses
These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non-core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP and are referred to as divested businesses. Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP.

Adjusted revenues also excludes net investment gains (losses) (NIGL) and net derivative gains (losses) (NDGL). Adjusted expenses also excludes goodwill impairments.
The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues:
Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (Unearned revenue adjustments) and certain variable annuity guaranteed minimum income benefits (GMIB) fees (GMIB fees);
Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments, but do not qualify for hedge accounting treatment (Investment hedge adjustments), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method (Operating joint venture adjustments), (iii) excludes certain amounts related to contractholder-directed equity securities (Unit-linked contract income), (iv) excludes certain amounts related to securitization entities that are variable interest entities (VIEs) consolidated under GAAP (Securitization entities income); and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP (Certain partnership distributions); and
Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements (TSA fees).
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The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses:
Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits (PBC hedge adjustments), (ii) changes in the policyholder dividend obligation related to NIGL and NDGL (PDO adjustments), (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments (Inflation and pass-through adjustments), (iv) benefits and hedging costs related to GMIBs (GMIB costs), and (v) market value adjustments associated with surrenders or terminations of contracts (Market value adjustments);
Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment (PAB hedge adjustments) and excludes certain amounts related to net investment income earned on contractholder-directed equity securities (Unit-linked contract costs);
Amortization of DAC and value of business acquired (VOBA) excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs and (iii) Market value adjustments;
Amortization of negative VOBA excludes amounts related to Market value adjustments;
Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (Securitization entities debt expense); and
Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (Regulatory implementation costs), and (iii) acquisition, integration and other costs. Other expenses includes TSA fees.
Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance.
The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife’s effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms.
In addition, adjusted earnings available to common shareholders excludes the impact of preferred stock redemption premium, which is reported as a reduction to net income (loss) available to MetLife, Inc.’s common shareholders.
Page 14 of 29



Investment portfolio gains (losses) and derivative gains (losses)
These are measures of investment and hedging activity. Investment portfolio gains (losses) principally excludes amounts that are reported within net investment gains (losses) but do not relate to the performance of the investment portfolio, such as gains (losses) on sales and divestitures of businesses and goodwill impairment, as well as investment portfolio gains (losses) of divested businesses. Derivative gains (losses) principally excludes earned income on derivatives and amortization of premium on derivatives, where such derivatives are either hedges of investments or are used to replicate certain investments, and where such derivatives do not qualify for hedge accounting. This earned income and amortization of premium is reported within adjusted earnings and not within derivative gains (losses).
Return on equity, allocated equity, tangible equity and related measures
Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses) and defined benefit plans adjustment components of AOCI, net of income tax.
Total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses), defined benefit plans adjustment components of AOCI and total notable items, net of income tax.
Return on MetLife, Inc.’s common stockholders’ equity: net income (loss) available to MetLife, Inc.’s common shareholders divided by MetLife, Inc.’s average common stockholders’ equity.
Adjusted return on MetLife, Inc.'s common stockholders' equity: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders' equity.
Adjusted return on MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders' equity, excluding AOCI other than FCTA.
Adjusted return on MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA): adjusted earnings available to common shareholders, excluding total notable items, divided by MetLife, Inc.'s average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA).
Allocated equity: portion of MetLife, Inc.’s common stockholders’ equity that management allocates to each of its segments and sub-segments based on local capital requirements and economic capital. Economic capital is an internally developed risk capital model, the purpose of which is to measure the risk in the business and to provide a basis upon which capital is deployed. MetLife management periodically reviews this model to ensure that it remains consistent with emerging industry practice standards and the local capital requirements; allocated equity may be adjusted if warranted by such review. Allocated equity excludes the impact of AOCI other than FCTA.
Adjusted return on allocated equity: adjusted earnings available to common shareholders divided by allocated equity.
Page 15 of 29



The above measures represent a level of equity consistent with the view that, in the ordinary course of business, MetLife does not plan to sell most investments for the sole purpose of realizing gains or losses.
Total MetLife, Inc.’s tangible common stockholders’ equity or tangible equity: total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, value of distribution agreements (VODA) and value of customer relationships acquired (VOCRA), all net of income tax.
Total MetLife, Inc.’s tangible common stockholders’ equity, adjusted for total notable items: total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, VODA, VOCRA and total notable items, all net of income tax.
Adjusted return on MetLife, Inc.'s tangible common stockholders' equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by MetLife, Inc.'s average tangible common stockholders' equity.
Allocated tangible equity: allocated equity reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
Adjusted return on allocated tangible equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by allocated tangible equity.
The above measures are, when considered in conjunction with regulatory capital ratios, a measure of capital adequacy.
Expense ratio, direct expense ratio, adjusted expense ratio and related measures
Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues.
Direct expense ratio: adjusted direct expenses, divided by adjusted premiums, fees and other revenues.
Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues.
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
Asia General account (GA) assets under management (GA AUM) and related measures
Asia GA AUM is used by MetLife to describe assets in its Asia GA investment portfolio which are actively managed and stated at estimated fair value. Asia GA AUM is comprised of Asia GA total investments and cash and cash equivalents, excluding policy loans, contractholder-directed equity securities, fair value option securities and certain other invested assets, as substantially all of these assets are not actively managed in MetLife’s Asia GA investment portfolio. Mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures included in Asia GA AUM (at net asset value, net of deduction for encumbering debt) have been adjusted from carrying value to estimated fair value. At the segment level, intersegment balances (intercompany activity, primarily related to investments in subsidiaries, that eliminate at the MetLife consolidated level) are excluded from Asia GA AUM.
Asia GA AUM (at amortized cost) excludes the following adjustments: (i) unrealized gain (loss) on investments carried at estimated fair value and (ii) adjustments from carrying value to estimated fair value on mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures. Asia GA AUM (at amortized cost) is presented net of related allowance for credit loss.
Page 16 of 29



Statistical sales information:
U.S.:
Group Benefits: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees from recurring premium policy sales of all products.
Retirement and Income Solutions: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees only from recurring premium policy sales of specialized benefit resources and corporate-owned life insurance.
Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group).

Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity.
The following additional information is relevant to an understanding of MetLife’s performance results and outlook:
Volume growth, as discussed in the context of business growth, is the period over period percentage change in adjusted earnings available to common shareholders attributable to adjusted premiums, fees and other revenues and assets under management levels, applying a model in which certain margins and factors are held constant. The most significant of such items are underwriting margins, investment margins, changes in equity market performance, expense margins and the impact of changes in foreign currency exchange rates.
MetLife uses a measure of free cash flow to facilitate an understanding of its ability to generate cash for reinvestment into its businesses or use in non-mandatory capital actions. MetLife defines free cash flow as the sum of cash available at MetLife’s holding companies from dividends from operating subsidiaries, expenses and other net flows of the holding companies (including capital contributions to subsidiaries), and net contributions from debt to be at or below target leverage ratios. This measure of free cash flow is prior to capital actions, such as common stock dividends and repurchases, debt reduction and mergers and acquisitions. Free cash flow should not be viewed as a substitute for net cash provided by (used in) operating activities calculated in accordance with GAAP. The free cash flow ratio is typically expressed as a percentage of annual adjusted earnings available to common shareholders.
Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items represent a positive (negative) impact to adjusted earnings available to common shareholders.
We refer to observable forward yield curves as of a particular date in connection with making our estimates for future results. The observable forward yield curves at a given time are based on implied future interest rates along a range of interest rate durations. This includes the 10-year U.S. Treasury rate which we use as a benchmark rate to describe longer-term interest rates used in our estimates for future results.
Page 17 of 29




Forward-Looking Statements
This news release may contain or incorporate by reference information that includes or is based upon forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give expectations or forecasts of future events and do not relate strictly to historical or current facts. They use words and terms such as “anticipate,” “assume,” “believe,” “continue,” “could,” “estimate,” “expect,” “if,” “intend,” “likely,” “may,” “plan,” “potential,” “project,” “should,” “will,” “would,” and other words and terms of similar meaning or that are otherwise tied to future periods or future performance, in each case in all derivative forms. They include statements relating to future actions, prospective services or products, future performance or results of current and anticipated services or products, future sales efforts, future expenses, the outcome of contingencies such as legal proceedings, and future trends in operations and financial results.

Many factors determine the results of MetLife, Inc., its subsidiaries and affiliates, and they involve unpredictable risks and uncertainties. Our forward-looking statements depend on our assumptions, our expectations, and our understanding of the economic environment, but they may be inaccurate and may change. MetLife, Inc. does not guarantee any future performance. Our results could differ materially from those MetLife, Inc. expresses or implies in forward-looking statements. The risks, uncertainties and other factors identified in MetLife, Inc.’s filings with the U.S. Securities and Exchange Commission, and others, may cause such differences. These factors include:

(1)economic condition difficulties, including risks relating to public health, interest rates, credit spreads, equity, real estate, obligors and counterparties, currency exchange rates, derivatives, and terrorism and security;
(2)global capital and credit market adversity;
(3)credit facility inaccessibility;
(4)financial strength or credit ratings downgrades;
(5)unavailability, unaffordability, or inadequate reinsurance;
(6)statutory life insurance reserve financing costs or limited market capacity;
(7)legal, regulatory, and supervisory and enforcement policy changes;
(8)changes in tax rates, tax laws or interpretations;
(9)litigation and regulatory investigations;
(10)London Interbank Offered Rate termination and transition to alternative reference rates;
(11)unsuccessful efforts to meet all environmental, social, and governance standards or to enhance our sustainability;
(12)MetLife, Inc.’s inability to pay dividends and repurchase common stock;
(13)MetLife, Inc.’s subsidiaries’ inability to pay it dividends;
(14)investment defaults, downgrades, or volatility;
(15)investment sales or lending difficulties;
(16)collateral or derivative-related payments;
(17)investment valuations, allowances, or impairments changes;
(18)claims or other results that differ from our estimates, assumptions, or models;
(19)global political, legal, or operational risks;
(20)business competition;
(21)technological change;
(22)catastrophes;
(23)climate changes or responses to it;
(24)deficiencies in our closed block;
(25)goodwill or other asset impairment, or deferred income tax asset allowance;
(26)acceleration of amortization of DAC, deferred sales inducements, VOBA, or VOCRA;
(27)product guarantee volatility, costs, and counterparty risks;
(28)risk management failures;
(29)insufficient protection from operational risks;
(30)confidential information protection or other cybersecurity or disaster recovery failures;
Page 18 of 29



(31)accounting standards changes;
(32)excessive risk-taking;
(33)marketing and distribution difficulties;
(34)pension and other postretirement benefit assumption changes;
(35)inability to protect our intellectual property or avoid infringement claims;
(36)acquisition, integration, growth, disposition, or reorganization difficulties;
(37)Brighthouse Financial, Inc. separation risks;
(38)MetLife, Inc.’s Board of Directors influence over the outcome of stockholder votes through the voting provisions of the MetLife Policyholder Trust; and
(39)legal- and corporate governance-related effects on business combinations.

MetLife, Inc. will not publicly correct or update any forward-looking statements if MetLife, Inc. believes it is not likely to achieve them or for any other reasons. Please consult any further disclosures MetLife, Inc. makes on related subjects in subsequent reports to the U.S. Securities and Exchange Commission.


Page 19 of 29



MetLife, Inc.
GAAP Interim Condensed Consolidated Statements of Operations
(Unaudited)
(In millions)
For the Three Months Ended
September 30,
20212020
Revenues
Premiums$9,455 $9,935 
Universal life and investment-type product policy fees1,521 1,497 
Net investment income5,568 4,729 
Other revenues663 455 
Net investment gains (losses)(84)(20)
Net derivative gains (losses)(218)(581)
Total revenues16,905 16,015 
Expenses
Policyholder benefits and claims10,103 10,000 
Interest credited to policyholder account balances1,287 1,416 
Policyholder dividends189 206 
Capitalization of DAC(635)(764)
Amortization of DAC and VOBA816 1,066 
Amortization of negative VOBA(6)(15)
Interest expense on debt240 229 
Other expenses2,869 2,954 
Total expenses14,863 15,092 
Income (loss) before provision for income tax2,042 923 
Provision for income tax expense (benefit)453 214 
Net income (loss)1,589 709 
Less: Net income (loss) attributable to noncontrolling interests
Net income (loss) attributable to MetLife, Inc.1,584 706 
Less: Preferred stock dividends63 59 
         Preferred stock redemption premium— 14 
Net income (loss) available to MetLife, Inc.'s common shareholders$1,521 $633 
See footnotes on last page.
Page 20 of 29



MetLife, Inc.
(Unaudited)
(In millions, except per share data)
For the Three Months Ended
September 30,
20212020
Reconciliation to Adjusted Earnings Available to Common ShareholdersEarnings Per
Weighted Average
Common Share Diluted (1)
Earnings Per
Weighted Average
Common Share Diluted (1)
Net income (loss) available to MetLife, Inc.'s common shareholders$1,521 $1.77 $633 $0.69 
Adjustments from net income (loss) available to common shareholders to adjusted earnings available to common shareholders:
Less: Net investment gains (losses)(84)(0.10)(20)(0.02)
Net derivative gains (losses)(218)(0.25)(581)(0.64)
Premiums57 0.07 — — 
Universal life and investment-type product policy fees84 0.10 28 0.03 
Net investment income(100)(0.12)41 0.04 
Other revenues79 0.09 39 0.04 
Policyholder benefits and claims and policyholder dividends(181)(0.20)(237)(0.26)
Interest credited to policyholder account balances(120)(0.14)(267)(0.28)
Capitalization of DAC15 0.02 — — 
Amortization of DAC and VOBA(58)(0.07)(71)(0.08)
Amortization of negative VOBA— — — — 
Interest expense on debt— — — — 
Other expenses(109)(0.12)(55)(0.06)
Goodwill impairment— — — — 
Provision for income tax (expense) benefit99 0.11 195 0.21 
Add: Net income (loss) attributable to noncontrolling interests0.01 — 
  Preferred stock redemption premium— — 14 0.02 
Adjusted earnings available to common shareholders2,062 2.39 1,578 1.73 
Less: Total notable items (2)(140)(0.16)(203)(0.22)
Adjusted earnings available to common shareholders, excluding total notable items (2)$2,202 $2.56 $1,781 $1.95 
Adjusted earnings available to common shareholders on a constant currency basis$2,062 $2.39 $1,581 $1.73 
Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)$2,202 $2.56 $1,784 $1.95 
Weighted average common shares outstanding - diluted861.2 913.7 
See footnotes on last page.
Page 21 of 29



MetLife, Inc.
(Unaudited)
(In millions)
 For the Three Months Ended
September 30,
20212020
Premiums, Fees and Other Revenues
Premiums, fees and other revenues$11,639 $11,887 
Less: Unearned revenue adjustments46 
GMIB fees25 26 
Settlement of foreign currency earnings hedges— — 
TSA fees73 39 
Divested businesses76 — 
Adjusted premiums, fees and other revenues$11,419 $11,820 
Adjusted premiums, fees and other revenues, on a constant currency basis
$11,419 $11,828 
Less: Pension risk transfers (PRT) (3)(24)487 
Adjusted premiums, fees and other revenues, excluding PRT, on a constant currency basis
$11,443 $11,341 
Net Investment Income
Net investment income$5,568 $4,729 
Less: Investment hedge adjustments(228)(229)
Operating joint venture adjustments(1)— 
Unit-linked contract income114 262 
Securitization entities income— — 
Certain partnership distributions(1)— 
Divested businesses16 
Adjusted net investment income$5,668 $4,688 
Revenues and Expenses
Total revenues$16,905 $16,015 
Less: Net investment gains (losses)(84)(20)
Less: Net derivative gains (losses)(218)(581)
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)46 
Less: Other adjustments to revenues:
GMIB fees25 26 
Investment hedge adjustments(228)(229)
Operating joint venture adjustments(1)— 
Unit-linked contract income114 262 
Securitization entities income— — 
Certain partnership distributions(1)— 
Settlement of foreign currency earnings hedges— — 
TSA fees73 39 
Divested businesses92 
Total adjusted revenues$17,087 $16,508 
Total expenses$14,863 $15,092 
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)31 64 
Less: Goodwill impairment— — 
Less: Other adjustments to expenses:
PBC hedge adjustments
Inflation and pass-through adjustments— (37)
GMIB costs and amortization of DAC and VOBA related to GMIB fees and GMIB costs129 238 
Market value adjustments and amortization of DAC, VOBA and negative VOBA related to market value adjustments21 21 
PAB hedge adjustments(1)(1)
Unit-linked contract costs116 266 
Securitization entities debt expense— — 
Noncontrolling interest(7)(4)
Regulatory implementation costs— 
Acquisition, integration and other costs
TSA fees73 39 
Divested businesses81 22 
Total adjusted expenses$14,410 $14,462 
See footnotes on last page.
Page 22 of 29



MetLife, Inc.
(Unaudited)
(In millions, except per share and ratio data)
For the Three Months Ended
September 30,
20212020
Expense Detail and Ratios
Reconciliation of Capitalization of DAC to Adjusted Capitalization of DAC
Capitalization of DAC $(635)$(764)
Less: Divested businesses(15)— 
Adjusted capitalization of DAC$(620)$(764)
Reconciliation of Other Expenses to Adjusted Other Expenses
Other expenses $2,869 $2,954 
Less: Noncontrolling interests
(7)(4)
Less: Regulatory implementation costs
— 
Less: Acquisition, integration and other costs
Less: TSA fees
73 39 
Less: Divested businesses
41 
Adjusted other expenses$2,760 $2,899 
Other Detail and Ratios
Other expenses$2,869 $2,954 
Capitalization of DAC(635)(764)
Other expenses, net of capitalization of DAC$2,234 $2,190 
Premiums, fees and other revenues$11,639 $11,887 
Expense ratio19.2 %18.4 %
Direct expenses$1,266 $1,288 
Less: Total notable items related to direct expenses (2)— — 
Direct expenses, excluding total notable items related to direct expenses (2)
$1,266 $1,288 
Adjusted other expenses$2,760 $2,899 
Adjusted capitalization of DAC(620)(764)
Adjusted other expenses, net of adjusted capitalization of DAC2,140 2,135 
Less: Total notable items related to adjusted other expenses (2)— — 
Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (2)
$2,140 $2,135 
Adjusted premiums, fees and other revenues$11,419 $11,820 
Less: PRT(24)487 
Adjusted premiums, fees and other revenues, excluding PRT$11,443 $11,333 
Direct expense ratio 11.1 %10.9 %
Direct expense ratio, excluding total notable items related to direct expenses and PRT (2)11.1 %11.4 %
Adjusted expense ratio18.7 %18.1 %
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT (2)
18.7 %18.8 %
See footnotes on last page.
Page 23 of 29



MetLife, Inc.
(Unaudited)
(In millions, except per share data)
September 30,
Equity Details20212020
Total MetLife, Inc.'s stockholders' equity$69,050 $73,316 
Less: Preferred stock3,818 4,312 
MetLife, Inc.'s common stockholders' equity 65,232 69,004 
Less: Net unrealized investment gains (losses), net of income tax18,658 22,869 
  Defined benefit plans adjustment, net of income tax(1,805)(1,954)
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA48,379 48,089 
Less: Goodwill, net of income tax9,317 9,021 
  VODA and VOCRA, net of income tax763 253 
Total MetLife, Inc.'s tangible common stockholders' equity$38,299 $38,815 
September 30,
20212020
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA$48,379 $48,089 
Less: Accumulated year-to-date total notable items (2)(74)(203)
Total MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)
48,453 48,292 
Less: Goodwill, net of income tax
9,317 9,021 
  VODA and VOCRA, net of income tax763 253 
Total MetLife, Inc.'s tangible common stockholders' equity, excluding total notable items (2)$38,373 $39,018 
September 30,
Book Value (4)20212020
Book value per common share$77.24 $76.20 
Less: Net unrealized investment gains (losses), net of income tax22.09 25.26 
   Defined benefit plans adjustment, net of income tax(2.14)(2.16)
Book value per common share, excluding AOCI other than FCTA57.29 53.10 
Less: Goodwill, net of income tax11.04 9.96 
   VODA and VOCRA, net of income tax0.90 0.28 
Book value per common share - tangible common stockholders' equity$45.35 $42.86 
Common shares outstanding, end of period (5)844.5 905.6 
For the Three Months Ended
September 30,
Average Common Stockholders' Equity 20212020
Average common stockholders' equity$65,276 $70,193 
Average common stockholders' equity, excluding AOCI other than FCTA$48,464 $47,763 
Average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)$48,468 $47,864 
Average tangible common stockholders' equity$38,335 $38,539 
Average tangible common stockholders' equity, excluding total notable items (2)$38,339 $38,640 
See footnotes on last page.
Page 24 of 29



MetLife, Inc.
(Unaudited)
For the Three Months Ended
September 30, (6)
20212020
Return on Equity
Return on MetLife, Inc.'s:
Common stockholders' equity9.3 %3.6 %
Adjusted return on MetLife, Inc.'s:
Common stockholders' equity12.6 %9.0 %
Common stockholders' equity, excluding AOCI other than FCTA17.0 %13.2 %
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)18.2 %14.9 %
Tangible common stockholders' equity (7)21.7 %16.5 %
Tangible common stockholders' equity, excluding total notable items (2), (7)23.2 %18.5 %
Adjusted Return on Allocated Equity:
U.S.38.4 %32.5 %
Asia15.5 %13.0 %
Latin America4.2 %5.1 %
EMEA13.2 %7.3 %
MetLife Holdings23.2 %10.2 %
Adjusted Return on Allocated Tangible Equity:
U.S.44.8 %37.3 %
Asia23.2 %19.6 %
Latin America6.6 %8.3 %
EMEA22.8 %12.9 %
MetLife Holdings25.4 %11.4 %
See footnotes on last page.

Page 25 of 29



MetLife, Inc.
Adjusted Earnings Available to Common Shareholders
(Unaudited)
(In millions)
For the Three Months Ended
September 30,
20212020
U.S. (3), (8):
Adjusted earnings available to common shareholders$895 $900 
Less: Total notable items (2)— — 
Adjusted earnings available to common shareholders, excluding total notable items (2)$895 $900 
Adjusted premiums, fees and other revenues$6,408 $6,833 
Less: PRT(24)487 
Adjusted premiums, fees and other revenues, excluding PRT$6,432 $6,346 
Group Benefits (3):
Adjusted earnings available to common shareholders$111 $392 
Less: Total notable items (2)— — 
Adjusted earnings available to common shareholders, excluding total notable items (2)$111 $392 
Adjusted premiums, fees and other revenues$5,517 $4,901 
Retirement & Income Solutions (3):
Adjusted earnings available to common shareholders$784 $490 
Less: Total notable items (2)— — 
Adjusted earnings available to common shareholders, excluding total notable items (2)$784 $490 
Adjusted premiums, fees and other revenues$891 $1,024 
Less: PRT(24)487 
Adjusted premiums, fees and other revenues, excluding PRT$915 $537 
Property & Casualty (3), (8):
Adjusted earnings available to common shareholders$— $18 
Less: Total notable items (2)— — 
Adjusted earnings available to common shareholders, excluding total notable items (2)$— $18 
Adjusted premiums, fees and other revenues$— $908 
See footnotes on last page.
Page 26 of 29



MetLife, Inc.
Adjusted Earnings Available to Common Shareholders (Continued)
(Unaudited)
(In millions)
For the Three Months Ended
September 30,
20212020
Asia:
Adjusted earnings available to common shareholders$569 $465 
Less: Total notable items (2)(79)(28)
Adjusted earnings available to common shareholders, excluding total notable items (2)$648 $493 
Adjusted earnings available to common shareholders on a constant currency basis $569 $466 
Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)$648 $494 
Adjusted premiums, fees and other revenues$2,088 $2,265 
Adjusted premiums, fees and other revenues, on a constant currency basis $2,088 $2,225 
Latin America:
Adjusted earnings available to common shareholders$29 $39 
Less: Total notable items (2)(2)(9)
Adjusted earnings available to common shareholders, excluding total notable items (2)$31 $48 
Adjusted earnings available to common shareholders on a constant currency basis $29 $41 
Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)$31 $50 
Adjusted premiums, fees and other revenues$988 $761 
Adjusted premiums, fees and other revenues, on a constant currency basis $988 $807 
EMEA:
Adjusted earnings available to common shareholders$94 $52 
Less: Total notable items (2)(6)(31)
Adjusted earnings available to common shareholders, excluding total notable items (2)$100 $83 
Adjusted earnings available to common shareholders on a constant currency basis$94 $52 
Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)$100 $83 
Adjusted premiums, fees and other revenues$670 $680 
Adjusted premiums, fees and other revenues, on a constant currency basis$670 $682 
MetLife Holdings (3):
Adjusted earnings available to common shareholders$606 $253 
Less: Total notable items (2)(53)(135)
Adjusted earnings available to common shareholders, excluding total notable items (2)$659 $388 
Adjusted premiums, fees and other revenues$1,141 $1,206 
Corporate & Other (3):
Adjusted earnings available to common shareholders$(131)$(131)
Less: Total notable items (2)— — 
Adjusted earnings available to common shareholders, excluding total notable items (2)$(131)$(131)
Adjusted premiums, fees and other revenues$124 $75 
See footnotes on last page.



Page 27 of 29









MetLife, Inc.
(Unaudited)
(In millions)
For the Three Months Ended
September 30,
20212020
Variable investment income (post-tax, in millions) (9)
U.S.
Group Benefits$17 $
Retirement and Income Solutions449 164 
Property & Casualty (8)— 16 
Total U.S.466 186 
Asia373 148 
Latin America22 (3)
EMEA— — 
MetLife Holdings487 172 
Corporate & Other65 12 
Total variable investment income$1,413 $515 
Segments: U.S., Asia, Latin America and EMEA (10)
Capital DeployedValue Added (VNB)Internal Rate of Return (IRR)Payback (Years)
Value of new business ($ in billions)
2020$3.2 $1.9 17 %
2019$3.8 $1.8 15 %
2018$3.8 $2.1 15 %
2017$3.1 $1.3 14 %
2016$2.9 $1.0 14 %
See footnotes on last page.
Page 28 of 29



MetLife, Inc.
(Unaudited)
Cash & Capital (11), (12)
(In billions)
September 30
20212020
Holding Companies Cash & Liquid Assets
$5.1 $7.8 
Group Benefits Underwriting (13)
For the Three Months Ended
September 30,
20212020
Group Life Mortality Ratio (14)106.2 %89.6 %
Footnotes
(1)
Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share is calculated on a standalone basis and may not equal (i) adjusted earnings available to common shareholders per diluted common share, less (ii) total notable items per diluted common share.
(2)
Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively.
(3)Results on a constant currency basis are not included as constant currency impact is not significant.
(4)Book values exclude $3,818 million and $4,312 million of equity related to preferred stock at September 30, 2021 and 2020, respectively.
(5)There were share repurchases of $1.0 billion for the three months ended September 30, 2021.
(6)Annualized using quarter-to-date results.
(7)Adjusted earnings available to common shareholders, used to calculate the adjusted return on tangible common stockholders' equity, excludes the impact of amortization of VODA and VOCRA, net of income tax, for the three months ended September 30, 2021 and 2020 of $20 million and $7 million, respectively.
(8)
For the three months ended September 30, 2021, U.S. results exclude Property & Casualty as MetLife completed the sale of the business. U.S. results for the three months ended September 30, 2020, include Property & Casualty.
(9)
Assumes a 21% tax rate.
(10)
Excludes the MetLife Holdings segment; Value of New Business is the present value of future profits net of the cost of capital and time value of guarantees from new sales.
(11)
The total U.S. statutory adjusted capital is expected to be approximately $19.7 billion at September 30, 2021, up 16% from December 31, 2020. This balance includes MetLife, Inc.'s principal U.S. insurance subsidiaries, excluding American Life Insurance Company and Metropolitan Property and Casualty Insurance Company from both periods.
(12)
As of June 30, 2021, the solvency margin ratio of MetLife's insurance subsidiary in Japan was 960%, which is calculated quarterly and does not reflect conditions and factors occurring after June 30, 2021.
(13)
Results are derived from insurance and non-administrative services-only contracts.
(14)
Excludes certain experience-rated contracts and includes accidental death and dismemberment. For the three months ended September 30, 2021 there was an estimated (18) percentage point impact to the ratio due to COVID-19 reported deaths with an estimated impact to adjusted earnings of ($290) million.

Page 29 of 29

Table of Contents
Exhibit 99.2



 image0a45a.jpg
Third Quarter
Financial Supplement
September 30, 2021
3


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METLIFE
TABLE OF CONTENTS
 
 
 
 
 
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METLIFE
As used in this QFS, “MetLife," “we” and “our” refer to MetLife, Inc., a Delaware corporation incorporated in 1999, its subsidiaries and affiliates. In this QFS, MetLife presents certain measures of its performance that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of our business. See Appendix for definitions of non-GAAP financial measures and other financial disclosures.
GAAP INTERIM CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Revenues
Premiums$9,935 $13,897 $10,327 $9,132 $9,455 $28,137 $28,914 
Universal life and investment-type product policy fees1,497 1,376 1,391 1,422 1,521 4,227 4,334 
Net investment income4,729 5,240 5,314 5,280 5,568 11,877 16,162 
Other revenues455 499 631 664 663 1,350 1,958 
Net investment gains (losses)(20)(33)134 1,605 (84)(77)1,655 
Net derivative gains (losses)(581)(1,561)(2,235)421 (218)2,910 (2,032)
Total revenues16,015 19,418 15,562 18,524 16,905 48,424 50,991 
Expenses
Policyholder benefits and claims10,000 13,772 10,523 9,405 10,103 27,689 30,031 
Interest credited to policyholder account balances1,416 1,756 1,351 1,515 1,287 3,458 4,153 
Policyholder dividends206 302 247 236 189 788 672 
Capitalization of DAC(764)(804)(775)(642)(635)(2,209)(2,052)
Amortization of DAC and VOBA1,066 746 590 537 816 2,414 1,943 
Amortization of negative VOBA(15)(10)(9)(10)(6)(35)(25)
Interest expense on debt229 230 228 228 240 683 696 
Other expenses2,954 3,262 3,116 2,768 2,869 8,873 8,753 
Total expenses15,092 19,254 15,271 14,037 14,863 41,661 44,171 
Income (loss) before provision for income tax923 164 291 4,487 2,042 6,763 6,820 
Provision for income tax expense (benefit)214 (72)1,075 453 1,503 1,456 
Net income (loss) 709 158 363 3,412 1,589 5,260 5,364 
Less: Net income (loss) attributable to noncontrolling interests— 11 15 
Net income (loss) attributable to MetLife, Inc.706 158 358 3,407 1,584 5,249 5,349 
Less: Preferred stock dividends59 34 68 35 63 168 166 
 Preferred stock redemption premium 14 — — — 14 
Net income (loss) available to MetLife, Inc.'s common shareholders$633 $124 $290 $3,366 $1,521 $5,067 $5,177 
Premiums, fees and other revenues$11,887 $15,772 $12,349 $11,218 $11,639 $33,714 $35,206 
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METLIFE
CORPORATE OVERVIEW
For the Three Months Ended
Unaudited (In millions, except per share data)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Net income (loss) available to MetLife, Inc.'s common shareholders$633 $124 $290 $3,366 $1,521 
Adjustments from net income (loss) available to MetLife, Inc.'s common shareholders to adjusted earnings available to common shareholders:
Less: Net investment gains (losses) (20)(33)134 1,605 (84)
Less: Net derivative gains (losses)(581)(1,561)(2,235)421 (218)
Less: Goodwill impairment— — — — — 
Less: Other adjustments to net income (loss) (1)(522)(575)(174)(247)(333)
Less: Provision for income tax (expense) benefit 195 455 605 (491)99 
Add: Net income (loss) attributable to noncontrolling interests— 
Add: Preferred stock redemption premium14 — — — 
Adjusted earnings available to common shareholders1,578 1,838 1,965 2,089 2,062 
Less: Total notable items (2)(203)— — 66 (140)
Adjusted earnings available to common shareholders, excluding total notable items (2)$1,781 $1,838 $1,965 $2,023 $2,202 
Net income (loss) available to MetLife, Inc.'s common shareholders per diluted common share$0.69 $0.14 $0.33 $3.83 $1.77 
Less: Net investment gains (losses)(0.02)(0.04)0.15 1.82 (0.10)
Less: Net derivative gains (losses)(0.64)(1.72)(2.51)0.48 (0.25)
Less: Goodwill impairment— — — — — 
Less: Other adjustments to net income (loss)(0.57)(0.63)(0.19)(0.27)(0.37)
Less: Provision for income tax (expense) benefit0.21 0.50 0.69 (0.55)0.11 
Add: Net income (loss) attributable to noncontrolling interests— — 0.01 0.01 0.01 
Add: Preferred stock redemption premium0.02 — — 0.01 — 
Adjusted earnings available to common shareholders per diluted common share 1.73 2.03 2.20 2.37 2.39 
Less: Total notable items per diluted common share (2)(0.22)— — 0.08 (0.16)
Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share (2), (3)$1.95 $2.03 $2.20 $2.30 $2.56 
For the Three Months Ended
Unaudited (In millions, except per share data)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Notable items impacting adjusted earnings available to common shareholders (2):
Actuarial assumption review and other insurance adjustments$(203)$— $— $— $(140)
Litigation reserves and settlement costs— — — 66 — 
Total notable items $(203)$— $— $66 $(140)
Notable items impacting adjusted earnings available to common shareholders per diluted common share (2):
Actuarial assumption review and other insurance adjustments$(0.22)$— $— $— $(0.16)
Litigation reserves and settlement costs$— $— $— $0.08 $— 
Total notable items $(0.22)$— $— $0.08 $(0.16)
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Weighted average common shares outstanding - diluted913.7 906.0 892.1 879.7 861.2 
(1)See Page A-1 for further detail.
(2)These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders and adjusted earnings available to common shareholders per diluted common share. The per share data for each notable item is calculated on a standalone basis and may not sum to total notable items. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. See Page A-2 for further detail.
(3)Calculated on a standalone basis and may not equal (i) adjusted earnings available to common shareholders per diluted common share, less (ii) total notable items per diluted common share.

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METLIFE
CORPORATE OVERVIEW (CONTINUED)
UnauditedSeptember 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Book value per common share (1) $76.20 $78.67 $70.08 $75.86 $77.24 
Book value per common share, excluding AOCI other than FCTA (1) $53.10 $54.18 $53.16 $56.38 $57.29 
Book value per common share - tangible common stockholders' equity (1) $42.86 $41.94 $41.34 $44.56 $45.35 
For the Three Months Ended
UnauditedSeptember 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Return on MetLife, Inc.'s (2):
Common stockholders' equity 3.6 %0.7 %1.8 %21.2 %9.3 %
Adjusted return on MetLife, Inc.'s (2):
Common stockholders' equity 9.0 %10.6 %11.9 %13.2 %12.6 %
Common stockholders' equity, excluding AOCI other than FCTA 13.2 %15.2 %16.5 %17.5 %17.0 %
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (3)14.9 %15.2 %16.5 %17.0 %18.2 %
Tangible common stockholders' equity16.5 %19.4 %21.5 %22.6 %21.7 %
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Common shares outstanding, beginning of period907.6 905.6 892.9 878.3 861.1 
Share repurchases (2.1)(13.6)(18.6)(17.6)(16.7)
Newly issued shares0.1 0.9 4.0 0.4 0.1 
Common shares outstanding, end of period 905.6 892.9 878.3 861.1 844.5 
Weighted average common shares outstanding - basic908.7 899.9 885.4 873.3 854.9 
Dilutive effect of the exercise or issuance of stock-based awards 5.0 6.1 6.7 6.4 6.3 
Weighted average common shares outstanding - diluted913.7 906.0 892.1 879.7 861.2 
MetLife Policyholder Trust Shares137.3 136.0 134.4 132.4 131.1 
(1) Calculated using common shares outstanding, end of period.
(2) Annualized using quarter-to-date results. See Page A-3 for further detail.
(3)Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.

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METLIFE
KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Total revenues$16,015 $19,418 $15,562 $18,524 $16,905 $48,424 $50,991 
Less: Net investment gains (losses)(20)(33)134 1,605 (84)(77)1,655 
Less: Net derivative gains (losses)(581)(1,561)(2,235)421 (218)2,910 (2,032)
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)— 12 46 25 58 
Less: Other adjustments to revenues:
GMIB fees
26 25 25 24 25 77 74 
Investment hedge adjustments
(229)(260)(220)(212)(228)(555)(660)
Operating joint venture adjustments
— — — (1)— (1)
Unit-linked contract income
262 628 207 378 114 (60)699 
Securitization entities income
— — — — — — — 
Certain partnership distributions
— (6)(3)(3)(1)(5)(7)
Settlement of foreign currency earnings hedges
— — — — — — — 
TSA fees
39 39 35 60 73 120 168 
Divested businesses
912 — 92 99 1,004 
Total adjusted revenues$16,508 $20,575 $16,707 $16,239 $17,087 $45,890 $50,033 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Net investment income$4,729 $5,240 $5,314 $5,280 $5,568 $11,877 $16,162 
Less: Adjustments to net investment income:
Investment hedge adjustments(229)(260)(220)(212)(228)(555)(660)
Operating joint venture adjustments— — — (1)— (1)
Unit-linked contract income262 628 207 378 114 (60)699 
Securitization entities income— — — — — — — 
Certain partnership distributions— (6)(3)(3)(1)(5)(7)
Divested businesses 36 — 16 44 52 
Adjusted net investment income$4,688 $4,875 $5,294 $5,117 $5,668 $12,453 $16,079 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Variable investment income (Included in net investment income above)$652 $778 $1,390 $1,202 $1,789 $448 $4,381 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Premiums, fees and other revenues$11,887 $15,772 $12,349 $11,218 $11,639 $33,714 $35,206 
Less: Adjustments to premiums, fees and other revenues:
Unearned revenue adjustments
— 12 46 25 58 
GMIB fees
26 25 25 24 25 77 74 
Settlement of foreign currency earnings hedges
— — — — — — — 
TSA fees
39 39 35 60 73 120 168 
Divested businesses
— — 876 — 76 55 952 
Adjusted premiums, fees and other revenues$11,820 $15,700 $11,413 $11,122 $11,419 $33,437 $33,954 
Adjusted premiums, fees and other revenues, on a constant currency basis$11,828 $15,623 $11,321 $11,067 $11,419 
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METLIFE
KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS (CONTINUED)
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Total expenses$15,092 $19,254 $15,271 $14,037 $14,863 $41,661 $44,171 
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)64 65 (3)31 88 37 
Less: Goodwill impairment— — — — — — — 
Less: Other adjustments to expenses:
PBC hedge adjustment
10 27 25 
Inflation and pass-through adjustments
(37)53 (78)(18)— 117 (96)
GMIB costs and amortization of DAC and VOBA related to GMIB fees and GMIB costs
238 169 115 58 129 195 302 
Market value adjustments and amortization of DAC, VOBA and negative VOBA related to market value adjustments
21 17 23 16 21 53 60 
PAB hedge adjustments
(1)(1)— (1)(1)(8)(2)
Unit-linked contract costs
266 612 210 366 116 (76)692 
Securitization entities debt expense
— — — — — — — 
Noncontrolling interests(4)(2)(6)(6)(7)(14)(19)
Regulatory implementation costs
12 (3)— 
Acquisition, integration and other costs
29 13 10 
TSA fees
39 39 35 60 73 120 168 
Divested businesses
22 824 81 122 909 
Total adjusted expenses$14,462 $18,242 $14,141 $13,531 $14,410 $41,016 $42,082 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Capitalization of DAC $(764)$(804)$(775)$(642)$(635)$(2,209)$(2,052)
Less: Divested businesses— — (89)— (15)(5)(104)
Adjusted capitalization of DAC$(764)$(804)$(686)$(642)$(620)$(2,204)$(1,948)
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Other expenses $2,954 $3,262 $3,116 $2,768 $2,869 $8,873 $8,753 
Less: Noncontrolling interests
(4)(2)(6)(6)(7)(14)(19)
Less: Regulatory implementation costs
12 (3)— 
Less: Acquisition, integration and other costs
29 13 10 
Less: TSA fees
39 39 35 60 73 120 168 
Less: Divested businesses
232 41 49 277 
Adjusted other expenses$2,899 $3,175 $2,854 $2,700 $2,760 $8,697 $8,314 
Adjusted other expenses on a constant currency basis$2,895 $3,136 $2,815 $2,680 $2,760 

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METLIFE
EXPENSE DETAIL AND RATIOS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions, except ratio data)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Other expenses$2,954 $3,262 $3,116 $2,768 $2,869 $8,873 $8,753 
Capitalization of DAC(764)(804)(775)(642)(635)(2,209)(2,052)
Other expenses, net of capitalization of DAC$2,190 $2,458 $2,341 $2,126 $2,234 $6,664 $6,701 
Premiums, fees and other revenues$11,887 $15,772 $12,349 $11,218 $11,639 $33,714 $35,206 
Expense ratio18.4 %15.6 %19.0 %19.0 %19.2 %19.8 %19.0 %
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted other expenses by major category
Direct expenses$1,288 $1,423 $1,259 $1,188 $1,266 $3,919 $3,713 
Pension, postretirement and postemployment benefit costs37 52 25 43 44 113 112 
Premium taxes, other taxes, and licenses & fees194 201 149 169 142 563 460 
Commissions and other variable expenses1,380 1,499 1,421 1,300 1,308 4,102 4,029 
Adjusted other expenses
2,899 3,175 2,854 2,700 2,760 8,697 8,314 
Adjusted capitalization of DAC(764)(804)(686)(642)(620)(2,204)(1,948)
Adjusted other expenses, net of adjusted capitalization of DAC
2,135 2,371 2,168 2,058 2,140 6,493 6,366 
Less: Total notable items related to adjusted other expenses (1)— — — (84)— — (84)
Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1)
$2,135 $2,371 $2,168 $2,142 $2,140 $6,493 $6,450 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions, except ratio data)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Employee related costs$865 $937 $897 $793 $789 $2,571 $2,479 
Third party staffing costs306 357 302 333 347 949 982 
General and administrative expenses117 129 60 62 130 399 252 
Direct expenses1,288 1,423 1,259 1,188 1,266 3,919 3,713 
Less: Total notable items related to direct expenses (1)— — — (84)— — (84)
Direct expenses, excluding total notable items related to direct expenses (1)$1,288 $1,423 $1,259 $1,272 $1,266 $3,919 $3,797 
Adjusted other expenses, net of adjusted capitalization of DAC
$2,135 $2,371 $2,168 $2,058 $2,140 $6,493 $6,366 
Less: Total notable items related to adjusted other expenses (1)— — — (84)— — (84)
Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1)
$2,135 $2,371 $2,168 $2,142 $2,140 $6,493 $6,450 
Adjusted premiums, fees and other revenues$11,820 $15,700 $11,413 $11,122 $11,419 $33,437 $33,954 
Less: PRT487 4,163 — (14)(24)472 (38)
Adjusted premiums, fees and other revenues, excluding PRT$11,333 $11,537 $11,413 $11,136 $11,443 $32,965 $33,992 
Direct expense ratio 10.9 %9.1 %11.0 %10.7 %11.1 %11.7 %10.9 %
Direct expense ratio, excluding total notable items related to direct expenses and PRT (1)11.4 %12.3 %11.0 %11.4 %11.1 %11.9 %11.2 %
Adjusted expense ratio18.1 %15.1 %19.0 %18.5 %18.7 %19.4 %18.7 %
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT (1)18.8 %20.6 %19.0 %19.2 %18.7 %19.7 %19.0 %
(1)Notable items are related to “litigation reserves and settlement costs.” Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.

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METLIFE
CONSOLIDATED BALANCE SHEETS
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
ASSETS
Investments:
Fixed maturity securities available-for-sale, at estimated fair value$353,809 $354,809 $332,941 $340,695 $341,038 
Equity securities, at estimated fair value1,111 1,079 1,063 1,001 941 
Contractholder-directed equity securities and fair value option securities, at estimated fair value 12,276 13,319 12,975 12,177 12,055 
Mortgage loans82,881 83,919 83,015 81,497 80,964 
Policy loans9,580 9,493 9,334 9,256 9,186 
Real estate and real estate joint ventures11,643 11,933 12,007 11,901 12,182 
Other limited partnership interests8,569 9,470 10,961 11,980 13,480 
Short-term investments, principally at estimated fair value3,832 3,904 4,781 3,759 7,150 
Other invested assets22,544 20,593 18,677 18,977 18,683 
Total investments506,245 508,519 485,754 491,243 495,679 
Cash and cash equivalents, principally at estimated fair value24,405 19,795 19,635 25,037 18,956 
Accrued investment income3,424 3,388 3,363 3,202 3,354 
Premiums, reinsurance and other receivables20,712 17,870 18,727 18,236 17,816 
Deferred policy acquisition costs and value of business acquired16,179 16,389 17,214 16,527 16,191 
Current income tax recoverable— — 214 52 — 
Goodwill9,360 10,112 9,944 9,768 9,638 
Assets held-for-sale— 7,418 6,599 7,590 7,462 
Other assets10,471 11,685 12,164 11,651 11,614 
Separate account assets189,696 199,970 196,200 189,947 180,954 
Total assets$780,492 $795,146 $769,814 $773,253 $761,664 
LIABILITIES AND EQUITY
Liabilities
Future policy benefits$203,929 $206,656 $197,755 $199,376 $197,086 
Policyholder account balances201,072 205,176 205,186 204,948 203,973 
Other policy-related balances16,883 17,101 18,045 17,527 17,735 
Policyholder dividends payable595 587 562 572 525 
Policyholder dividend obligation2,944 2,969 1,546 2,115 1,952 
Payables for collateral under securities loaned and other transactions34,772 29,475 28,694 30,620 31,382 
Short-term debt351 393 302 393 346 
Long-term debt 14,539 14,603 14,509 14,518 14,010 
Collateral financing arrangement924 845 833 818 806 
Junior subordinated debt securities3,152 3,153 3,153 3,154 3,155 
Current income tax payable638 129 — — 103 
Deferred income tax liability10,839 11,008 8,570 9,748 9,850 
Liabilities held-for-sale— 4,650 3,865 6,844 6,757 
Other liabilities 26,589 23,614 24,457 23,250 23,697 
Separate account liabilities189,696 199,970 196,200 189,947 180,954 
Total liabilities706,923 720,329 703,677 703,830 692,331 
Equity
Preferred stock, at par value— — — — — 
Common stock, at par value12 12 12 12 12 
Additional paid-in capital33,744 33,812 33,910 33,440 33,457 
Retained earnings36,782 36,491 36,373 39,318 40,426 
Treasury stock, at cost(13,258)(13,829)(14,828)(15,941)(16,956)
Accumulated other comprehensive income (loss)16,036 18,072 10,397 12,309 12,111 
Total MetLife, Inc.'s stockholders' equity73,316 74,558 65,864 69,138 69,050 
Noncontrolling interests253 259 273 285 283 
Total equity73,569 74,817 66,137 69,423 69,333 
Total liabilities and equity$780,492 $795,146 $769,814 $773,253 $761,664 

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METLIFE
SUMMARY OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS 
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Adjusted earnings before provision for income tax
U.S.
GROUP BENEFITS$502 $490 $119 $315 $141 
RETIREMENT AND INCOME SOLUTIONS618 663 872 826 989 
PROPERTY & CASUALTY (1)19 138 — — — 
TOTAL U.S.$1,139 $1,291 $991 $1,141 $1,130 
ASIA662 694 868 741 806 
LATIN AMERICA63 17 53 131 28 
EMEA72 100 92 129 116 
METLIFE HOLDINGS314 533 776 672 761 
CORPORATE & OTHER(204)(302)(214)(106)(164)
Total adjusted earnings before provision for income tax
$2,046 $2,333 $2,566 $2,708 $2,677 
Provision for income tax expense (benefit)
U.S.
GROUP BENEFITS$110 $107 $26 $67 $30 
RETIREMENT AND INCOME SOLUTIONS128 137 181 172 205 
PROPERTY & CASUALTY (1)26 — — — 
TOTAL U.S.$239 $270 $207 $239 $235 
ASIA197 200 245 221 237 
LATIN AMERICA24 13 34 (1)
EMEA20 19 21 35 22 
METLIFE HOLDINGS61 107 158 136 155 
CORPORATE & OTHER(132)(138)(111)(81)(96)
Total provision for income tax expense (benefit)
$409 $461 $533 $584 $552 
Adjusted earnings available to common shareholders
U.S.
GROUP BENEFITS$392 $383 $93 $248 $111 
RETIREMENT AND INCOME SOLUTIONS490 526 691 654 784 
PROPERTY & CASUALTY (1)18 112 — — — 
TOTAL U.S.$900 $1,021 $784 $902 $895 
ASIA465 494 623 520 569 
LATIN AMERICA39 14 40 97 29 
EMEA52 81 71 94 94 
METLIFE HOLDINGS253 426 618 536 606 
CORPORATE & OTHER (2)(131)(198)(171)(60)(131)
Total adjusted earnings available to common shareholders (2)
$1,578 $1,838 $1,965 $2,089 $2,062 
(1)For the three months ended March 31, 2021, U.S. results exclude Property & Casualty, which was reported as divested business. MetLife subsequently completed the sale of the business and, therefore, Property & Casualty results are not reported for the three months ended June 30, 2021 and September 30, 2021. See the Non-GAAP and Other Financial Disclosures section for further information on divested business.
(2)Includes impact of preferred stock dividends of $59 million, $34 million, $68 million, $35 million and $63 million for the three months ended September 30, 2020, December 31, 2020, March 31, 2021, June 30, 2021 and September 30, 2021, respectively.
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METLIFE
ADJUSTED RETURN ON ALLOCATED EQUITY AND ALLOCATED TANGIBLE EQUITY (1), (2)
 
ADJUSTED RETURN ON ALLOCATED EQUITY
  For the Three Months Ended
Unaudited September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
U.S.
GROUP BENEFITS54.1%52.9%12.8%34.2%15.3%
RETIREMENT AND INCOME SOLUTIONS31.7%34.0%43.1%40.8%48.9%
PROPERTY & CASUALTY (3)3.6%22.5%
TOTAL U.S.32.5%36.9%33.7%38.7%38.4%
ASIA13.0%13.8%17.0%14.2%15.5%
LATIN AMERICA5.1%1.8%5.8%14.1%4.2%
EMEA7.3%11.3%10.0%13.2%13.2%
METLIFE HOLDINGS10.2%17.2%23.7%20.6%23.2%
ADJUSTED RETURN ON ALLOCATED TANGIBLE EQUITY (4)
  For the Three Months Ended
Unaudited September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
U.S.
37.3%42.4%39.3%45.1%44.8%
ASIA
19.6%20.9%25.4%21.3%23.2%
LATIN AMERICA
8.3%3.0%9.1%22.1%6.6%
EMEA
12.9%20.1%17.1%22.6%22.8%
METLIFE HOLDINGS
11.4%19.1%26.0%22.5%25.4%
(1) Annualized using quarter-to-date results.
(2) Allocated equity and allocated tangible equity are presented below:
  ALLOCATED EQUITYALLOCATED TANGIBLE EQUITY
Unaudited (In millions)2020202120202021
U.S.
GROUP BENEFITS
$2,896 $2,899 
RETIREMENT AND INCOME SOLUTIONS
6,187 6,418 
PROPERTY & CASUALTY (3)1,991 — 
TOTAL U.S.
$11,074 $9,317 $9,652 $8,116 
ASIA
$14,313 $14,648 $9,490 $9,824 
LATIN AMERICA
$3,074 $2,757 $1,876 $1,757 
EMEA
$2,855 $2,844 $1,649 $1,683 
METLIFE HOLDINGS
$9,893 $10,428 $9,022 $9,581 
(3) For the three months ended March 31, 2021, U.S. results exclude Property & Casualty, which was reported as divested business. MetLife subsequently completed the sale of the business and, therefore, Property & Casualty results are not reported for the three months ended June 30, 2021 and September 30, 2021. See the Non-GAAP and Other Financial Disclosures section for further information on divested business.
(4) Adjusted earnings available to common shareholders used to calculate the adjusted return on allocated tangible equity excludes the impact of amortization on VODA and VOCRA, net of income tax, as presented below:
For the Three Months Ended
Unaudited (In millions)
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
U.S.
$1$1$14$13$14
ASIA
$1$1$1$2$1
LATIN AMERICA
$$$$$
EMEA
$1$2$1$1$2
METLIFE HOLDINGS
$4$4$4$4$3

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U.S. (1)
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
  For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$6,333 $10,074 $5,699 $5,474 $5,746 $17,191 $16,919 
Universal life and investment-type product policy fees263 264 297 282 279 806 858 
Net investment income1,827 1,885 2,010 1,998 2,098 5,018 6,106 
Other revenues237 240 396 380 383 717 1,159 
Total adjusted revenues8,660 12,463 8,402 8,134 8,506 23,732 25,042 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends6,108 9,728 6,142 5,739 6,118 16,581 17,999 
Interest credited to policyholder account balances381 371 359 359 362 1,251 1,080 
Capitalization of DAC(119)(100)(18)(13)(17)(353)(48)
Amortization of DAC and VOBA123 114 16 26 357 50 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses1,026 1,058 911 898 886 3,104 2,695 
Total adjusted expenses7,521 11,172 7,411 6,993 7,376 20,946 21,780 
Adjusted earnings before provision for income tax1,139 1,291 991 1,141 1,130 2,786 3,262 
Provision for income tax expense (benefit)239 270 207 239 235 583 681 
Adjusted earnings900 1,021 784 902 895 2,203 2,581 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$900 $1,021 $784 $902 $895 $2,203 $2,581 
Adjusted premiums, fees and other revenues$6,833 $10,578 $6,392 $6,136 $6,408 $18,714 $18,936 
Less: PRT
487 4,163 — (14)(24)472 (38)
Adjusted premiums, fees and other revenues, excluding PRT$6,346 $6,415 $6,392 $6,150 $6,432 $18,242 $18,974 
(1)For the three months ended March 31, 2021, U.S. results exclude Property & Casualty, which was reported as divested business. MetLife subsequently completed the sale of the business and, therefore, Property & Casualty results are not reported for the three months ended June 30, 2021 and September 30, 2021. U.S. results prior to the three months ended March 31, 2021 include Property & Casualty. See page 9 for further information on adjusted earnings available to common shareholders related to Property & Casualty and see the Non-GAAP and Other Financial Disclosures section for further information on divested business.
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U.S.
GROUP BENEFITS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$4,545 $4,659 $5,106 $5,085 $5,006 $13,021 $15,197 
Universal life and investment-type product policy fees200 205 212 207 204 604 623 
Net investment income290 283 279 295 290 844 864 
Other revenues156 156 318 307 307 473 932 
Total adjusted revenues5,191 5,303 5,915 5,894 5,807 14,942 17,616 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends3,965 4,061 4,970 4,761 4,853 11,540 14,584 
Interest credited to policyholder account balances31 33 32 30 33 96 95 
Capitalization of DAC(5)(5)(5)(5)(5)(18)(15)
Amortization of DAC and VOBA12 26 21 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt— — — — — 
Other expenses685 716 794 785 777 2,075 2,356 
Total adjusted expenses4,689 4,813 5,796 5,579 5,666 13,720 17,041 
Adjusted earnings before provision for income tax502 490 119 315 141 1,222 575 
Provision for income tax expense (benefit)110 107 26 67 30 270 123 
Adjusted earnings392 383 93 248 111 952 452 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$392 $383 $93 $248 $111 $952 $452 
Adjusted premiums, fees and other revenues$4,901 $5,020 $5,636 $5,599 $5,517 $14,098 $16,752 
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U.S.
RETIREMENT AND INCOME SOLUTIONS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$885 $4,520 $593 $389 $740 $1,527 $1,722 
Universal life and investment-type product policy fees63 59 85 75 75 202 235 
Net investment income1,484 1,546 1,731 1,703 1,808 4,054 5,242 
Other revenues76 86 78 73 76 223 227 
Total adjusted revenues2,508 6,211 2,487 2,240 2,699 6,006 7,426 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends1,428 5,086 1,172 978 1,265 3,207 3,415 
Interest credited to policyholder account balances350 338 327 329 329 1,155 985 
Capitalization of DAC(8)(2)(13)(8)(12)(28)(33)
Amortization of DAC and VOBA11 — 18 20 29 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses112 120 117 113 109 337 339 
Total adjusted expenses1,890 5,548 1,615 1,414 1,710 4,696 4,739 
Adjusted earnings before provision for income tax618 663 872 826 989 1,310 2,687 
Provision for income tax expense (benefit)128 137 181 172 205 269 558 
Adjusted earnings490 526 691 654 784 1,041 2,129 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$490 $526 $691 $654 $784 $1,041 $2,129 
Adjusted premiums, fees and other revenues$1,024 $4,665 $756 $537 $891 $1,952 $2,184 
Less: PRT
487 4,163 — (14)(24)472 (38)
Adjusted premiums, fees and other revenues, excluding PRT$537 $502 $756 $551 $915 $1,480 $2,222 
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U.S.
GROUP BENEFITS
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$19,665 $20,024 $19,932 $19,694 $19,783 
Premiums and deposits5,298 5,299 6,068 6,014 5,897 
Surrenders and withdrawals(565)(571)(642)(700)(673)
Benefit payments(4,078)(4,147)(4,970)(4,795)(4,895)
Net flows655 581 456 519 329 
Net transfers from (to) separate accounts
Interest131 134 123 123 125 
Policy charges(145)(143)(149)(147)(146)
Other(288)(668)(670)(408)(410)
Balance, end of period$20,024 $19,932 $19,694 $19,783 $19,682 
SEPARATE ACCOUNT LIABILITIES
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$945 $1,003 $1,123 $1,161 $1,233 
Premiums and deposits64 63 68 67 68 
Surrenders and withdrawals(17)(13)(18)(18)(16)
Benefit payments(4)(2)(1)(2)(2)
Net flows43 48 49 47 50 
Investment performance77 131 49 85 (4)
Net transfers from (to) general account(6)(4)(2)(2)(1)
Policy charges(56)(55)(57)(58)(58)
Other— — (1)— — 
Balance, end of period$1,003 $1,123 $1,161 $1,233 $1,220 
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U.S.
GROUP BENEFITS
OTHER EXPENSES BY MAJOR CATEGORY
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Direct and allocated expenses$332 $356 $405 $392 $400 
Pension, postretirement and postemployment benefit costs(1)
Premium taxes, other taxes, and licenses & fees93 87 70 83 73 
Commissions and other variable expenses256 269 320 303 296 
Adjusted other expenses$685 $716 $794 $785 $777 
OTHER STATISTICAL INFORMATION (1)
  For the Three Months Ended
Unaudited (In millions, except ratios)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Group Life (2)
Adjusted premiums, fees and other revenues$1,915 $1,915 $2,088 $2,078 $2,074 
Mortality ratio89.6 %96.3 %106.3 %94.3 %106.2 %
Group Non-Medical Health (3)
Adjusted premiums, fees and other revenues$1,977 $2,079 $2,371 $2,341 $2,352 
Interest adjusted benefit ratio (4)67.4 %61.7 %71.1 %73.8 %70.7 %
(1) Results are derived from insurance and non-administrative services-only contracts.
(2) Excludes certain experience-rated contracts and includes accidental death and dismemberment.
(3) Includes dental, group and individual disability, accident & health, critical illness, vision and other health.
(4) Reflects actual claims experience and excludes the impact of interest credited on future policyholder benefits. The product within Group Non-Medical Health with interest credited on future policyholder benefits is disability.

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U.S.
RETIREMENT AND INCOME SOLUTIONS
 
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$129,030 $132,376 $136,703 $134,056 $136,524 
Premiums and deposits18,957 20,961 22,008 20,382 20,813 
Surrenders and withdrawals(18,536)(17,176)(19,926)(19,759)(20,936)
Benefit payments(1,206)(1,182)(1,317)(1,344)(1,379)
Net flows(785)2,603 765 (721)(1,502)
Net transfers from (to) separate accounts— 17 — — 
Interest953 946 946 938 942 
Policy charges(42)(41)(10)(44)(43)
Other3,220 802 (4,348)2,287 (1,638)
Balance, end of period$132,376 $136,703 $134,056 $136,524 $134,283 
SEPARATE ACCOUNT LIABILITIES
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$81,486 $83,887 $84,193 $82,183 $82,432 
Premiums and deposits1,709 2,138 1,393 1,443 1,027 
Surrenders and withdrawals (1)(2,127)(2,971)(2,390)(2,329)(3,214)
Benefit payments(25)(24)(22)(64)(27)
Net flows(443)(857)(1,019)(950)(2,214)
Investment performance1,447 2,069 (1,302)2,167 256 
Net transfers from (to) general account— (17)— (8)— 
Policy charges(83)(94)(84)(83)(87)
Other1,480 (795)395 (877)704 
Balance, end of period$83,887 $84,193 $82,183 $82,432 $81,091 
SYNTHETIC GICS (2)
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$34,921 $36,330 $38,646 $38,514 $37,773 
Premiums and deposits (1)1,598 2,704 482 314 1,857 
Surrenders and withdrawals(417)(621)(829)(1,251)(463)
Net flows 1,181 2,083 (347)(937)1,394 
Interest228 233 215 196 198 
Balance, end of period$36,330 $38,646 $38,514 $37,773 $39,365 
LONGEVITY REINSURANCE (3)
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, end of period$896 $3,894 $8,833 $9,502 $9,358 
(1)Includes $616 million, $360 million, $86 million, $0 and $119 million of transfers from separate account GICs to synthetic GICs at September 30, 2020, December 31, 2020, March 31, 2021, June 30, 2021 and September 30, 2021, respectively. These transfers are reported as surrenders and withdrawals on the separate account liabilities table and premiums and deposits on the synthetic GICs table.
(2)A synthetic GIC is a contract that simulates the performance of a traditional GIC through the use of financial instruments and is reported as a derivative. A key difference between a synthetic GIC and a traditional GIC is that the contractholder owns the assets underlying the synthetic GIC. The assets and corresponding contractholder account balance are not on MetLife, Inc.'s consolidated balance sheet, as they are for a traditional GIC. The contractholder account balance is reported at contract value in the table above.
(3)The contract value presented represents notional amounts based on the present value of fixed annuity premiums related to longevity reinsurance contracts associated with the UK pension risk transfer market.

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U.S.
RETIREMENT AND INCOME SOLUTIONS
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Direct and allocated expenses$57 $60 $61 $58 $57 
Pension, postretirement and postemployment benefit costs— 
Premium taxes, other taxes, and licenses & fees10 11 
Commissions and other variable expenses48 48 52 42 47 
Adjusted other expenses$112 $120 $117 $113 $109 
SPREAD
For the Three Months Ended
UnauditedSeptember 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Investment income yield excluding variable investment income yield3.99 %3.98 %3.77 %3.82 %3.77 %
Variable investment income yield0.58 %0.73 %1.46 %1.26 %1.63 %
Total investment income yield4.57 %4.71 %5.23 %5.08 %5.40 %
Average crediting rate3.01 %2.94 %2.89 %2.84 %2.84 %
Annualized general account spread1.56 %1.77 %2.34 %2.24 %2.56 %
Annualized general account spread excluding variable investment income yield0.98 %1.04 %0.88 %0.98 %0.93 %

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ASIA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$1,654 $1,697 $1,685 $1,582 $1,594 $4,874 $4,861 
Universal life and investment-type product policy fees595 447 458 436 477 1,445 1,371 
Net investment income1,088 1,146 1,264 1,158 1,354 2,792 3,776 
Other revenues16 17 18 19 17 44 54 
Total adjusted revenues3,353 3,307 3,425 3,195 3,442 9,155 10,062 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends1,291 1,346 1,297 1,233 1,220 3,867 3,750 
Interest credited to policyholder account balances470 472 489 496 513 1,362 1,498 
Capitalization of DAC(431)(449)(435)(395)(373)(1,203)(1,203)
Amortization of DAC and VOBA506 310 314 296 470 1,105 1,080 
Amortization of negative VOBA(14)(7)(7)(8)(5)(30)(20)
Interest expense on debt— — — — — — — 
Other expenses869 941 899 832 811 2,540 2,542 
Total adjusted expenses2,691 2,613 2,557 2,454 2,636 7,641 7,647 
Adjusted earnings before provision for income tax662 694 868 741 806 1,514 2,415 
Provision for income tax expense (benefit)197 200 245 221 237 443 703 
Adjusted earnings465 494 623 520 569 1,071 1,712 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$465 $494 $623 $520 $569 $1,071 $1,712 
Adjusted premiums, fees and other revenues$2,265 $2,161 $2,161 $2,037 $2,088 $6,363 $6,286 
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ASIA
ADJUSTED PREMIUMS, FEES AND OTHER REVENUES
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Adjusted premiums, fees and other revenues$2,265 $2,161 $2,161 $2,037 $2,088 
Adjusted premiums, fees and other revenues, on a constant currency basis $2,225 $2,076 $2,089 $2,011 $2,088 
Add: Operating joint ventures, on a constant currency basis (1), (2)300 293 343 278 321 
Adjusted premiums, fees and other revenues, including operating joint ventures, on a constant currency basis$2,525 $2,369 $2,432 $2,289 $2,409 
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Direct and allocated expenses$313 $354 $318 $314 $305 
Pension, postretirement and postemployment benefit costs24 35 23 22 22 
Premium taxes, other taxes, and licenses & fees42 41 46 45 39 
Commissions and other variable expenses490 511 512 451 445 
Adjusted other expenses$869 $941 $899 $832 $811 
Adjusted other expenses, net of adjusted capitalization of DAC$438 $492 $464 $437 $438 
Adjusted other expenses on a constant currency basis$850 $900 $870 $824 $811 
Add: Operating joint ventures, on a constant currency basis (1), (2)105 109 115 92 100 
Adjusted other expenses, including operating joint ventures, on a constant currency basis$955 $1,009 $985 $916 $911 
Adjusted other expenses, including operating joint ventures, net of adjusted capitalization of DAC, on a constant currency basis
$507 $551 $533 $502 $513 
SALES ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Japan:
Life$222 $150 $167 $163 $165 
Accident & Health75 71 60 70 64 
Annuities38 72 91 76 66 
Other
Total Japan337 295 319 310 297 
Other Asia228 243 257 183 201 
   Total sales$565 $538 $576 $493 $498 
OTHER STATISTICAL INFORMATION
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Adjusted earnings available to common shareholders$465 $494 $623 $520 $569 
Adjusted earnings available to common shareholders, on a constant currency basis$466 $490 $613 $515 $569 
(1)Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statements of adjusted earnings available to common shareholders for operating joint ventures.
(2)Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting.

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ASIA
ASIA GENERAL ACCOUNT ASSETS UNDER MANAGEMENT AND RELATED MEASURES
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
GA AUM $139,445 $144,267 $137,258 $140,875 $141,304 
GA AUM (at amortized cost)$125,171 $129,661 $127,695 $129,411 $130,777 
GA AUM (at amortized cost), on a constant currency basis$122,095 $123,505 $125,957 $128,116 $130,777 
  Add: Operating joint ventures, on a constant currency basis (1)5,396 5,628 5,789 5,973 6,136 
GA AUM (at amortized cost), including operating joint ventures, on a constant currency basis$127,491 $129,133 $131,746 $134,089 $136,913 
(1)Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting and reported in other invested assets, a component of total investments.

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LATIN AMERICA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$529 $607 $595 $636 $705 $1,658 $1,936 
Universal life and investment-type product policy fees225 261 270 287 274 733 831 
Net investment income221 293 299 308 306 699 913 
Other revenues10 10 11 28 30 
Total adjusted revenues982 1,171 1,174 1,242 1,294 3,118 3,710 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends575 772 761 724 885 1,634 2,370 
Interest credited to policyholder account balances52 62 59 60 63 178 182 
Capitalization of DAC(84)(104)(95)(100)(109)(258)(304)
Amortization of DAC and VOBA62 70 60 83 62 206 205 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses313 353 335 343 363 965 1,041 
Total adjusted expenses919 1,154 1,121 1,111 1,266 2,728 3,498 
Adjusted earnings before provision for income tax63 17 53 131 28 390 212 
Provision for income tax expense (benefit)24 13 34 (1)124 46 
Adjusted earnings39 14 40 97 29 266 166 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$39 $14 $40 $97 $29 $266 $166 
Adjusted premiums, fees and other revenues$761 $878 $875 $934 $988 $2,419 $2,797 
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LATIN AMERICA
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Direct and allocated expenses$117 $125 $121 $120 $126 
Pension, postretirement and postemployment benefit costs
Premium taxes, other taxes, and licenses & fees11 12 11 11 10 
Commissions and other variable expenses184 215 202 211 225 
Adjusted other expenses$313 $353 $335 $343 $363 
Adjusted other expenses, net of adjusted capitalization of DAC$229 $249 $240 $243 $254 
Adjusted other expenses on a constant currency basis$328 $355 $332 $336 $363 
Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis$239 $251 $238 $238 $254 
SALES ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Mexico$76 $80 $92 $92 $96 
Chile43 46 49 57 67 
All other42 45 41 69 71 
Total sales$161 $171 $182 $218 $234 
OTHER STATISTICAL INFORMATION
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Adjusted premiums, fees and other revenues$761 $878 $875 $934 $988 
Adjusted earnings available to common shareholders$39 $14 $40 $97 $29 
Adjusted premiums, fees and other revenues, on a constant currency basis$807 $887 $869 $915 $988 
Adjusted earnings available to common shareholders, on a constant currency basis$41 $15 $35 $91 $29 

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EMEA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$551 $583 $598 $621 $532 $1,676 $1,751 
Universal life and investment-type product policy fees116 109 67 107 128 324 302 
Net investment income67 70 63 62 46 199 171 
Other revenues13 15 13 16 10 37 39 
Total adjusted revenues747 777 741 806 716 2,236 2,263 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends304 319 343 333 268 877 944 
Interest credited to policyholder account balances29 26 24 25 17 83 66 
Capitalization of DAC(122)(124)(127)(122)(110)(367)(359)
Amortization of DAC and VOBA125 114 62 94 118 340 274 
Amortization of negative VOBA(1)(3)(2)(2)(1)(5)(5)
Interest expense on debt— — — — — — 
Other expenses340 344 349 349 308 1,000 1,006 
Total adjusted expenses675 677 649 677 600 1,928 1,926 
Adjusted earnings before provision for income tax72 100 92 129 116 308 337 
Provision for income tax expense (benefit)20 19 21 35 22 62 78 
Adjusted earnings52 81 71 94 94 246 259 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$52 $81 $71 $94 $94 $246 $259 
Adjusted premiums, fees and other revenues$680 $707 $678 $744 $670 $2,037 $2,092 
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EMEA
OTHER EXPENSES BY MAJOR CATEGORY
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Direct and allocated expenses$119 $120 $112 $116 $98 
Pension, postretirement and postemployment benefit costs
Premium taxes, other taxes, and licenses & fees
Commissions and other variable expenses213 215 228 225 202 
Adjusted other expenses$340 $344 $349 $349 $308 
Adjusted other expenses, net of adjusted capitalization of DAC$218 $220 $222 $227 $198 
Adjusted other expenses on a constant currency basis $340 $344 $342 $344 $308 
Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis$219 $221 $218 $224 $198 
OTHER STATISTICAL INFORMATION
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Adjusted premiums, fees and other revenues$680 $707 $678 $744 $670 
Adjusted earnings available to common shareholders$52 $81 $71 $94 $94 
Adjusted premiums, fees and other revenues, on a constant currency basis$682 $706 $664 $734 $670 
Adjusted earnings available to common shareholders, on a constant currency basis$52 $80 $68 $92 $94 
Total sales on a constant currency basis$206 $218 $261 $232 $195 
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METLIFE HOLDINGS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$876 $931 $827 $839 $805 $2,669 $2,471 
Universal life and investment-type product policy fees269 261 274 273 279 812 826 
Net investment income1,427 1,461 1,646 1,543 1,771 3,723 4,960 
Other revenues61 72 62 69 57 166 188 
Total adjusted revenues2,633 2,725 2,809 2,724 2,912 7,370 8,445 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends1,697 1,675 1,523 1,549 1,611 5,063 4,683 
Interest credited to policyholder account balances217 214 210 210 212 654 632 
Capitalization of DAC(5)(24)(8)(9)(8)(15)(25)
Amortization of DAC and VOBA177 82 54 56 80 288 190 
Amortization of negative VOBA— — — — — — — 
Interest expense on debt
Other expenses231 244 253 244 255 698 752 
Total adjusted expenses2,319 2,192 2,033 2,052 2,151 6,693 6,236 
Adjusted earnings before provision for income tax314 533 776 672 761 677 2,209 
Provision for income tax expense (benefit)61 107 158 136 155 127 449 
Adjusted earnings253 426 618 536 606 550 1,760 
Preferred stock dividends— — — — — — — 
Adjusted earnings available to common shareholders$253 $426 $618 $536 $606 $550 $1,760 
Adjusted premiums, fees and other revenues$1,206 $1,264 $1,163 $1,181 $1,141 $3,647 $3,485 
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METLIFE HOLDINGS
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
LIFE & OTHER (1)
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$81,497 $83,021 $83,004 $81,446 $81,993 
Premiums and deposits (2), (3)1,236 1,216 1,142 1,100 1,070 
Surrenders and withdrawals(607)(567)(529)(538)(532)
Benefit payments(830)(832)(936)(790)(818)
Net flows(201)(183)(323)(228)(280)
Net transfers from (to) separate accounts12 12 
Interest836 836 831 834 838 
Policy charges(184)(184)(185)(183)(183)
Other1,068 (498)(1,883)115 (265)
Balance, end of period$83,021 $83,004 $81,446 $81,993 $82,115 
ANNUITIESFor the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$19,538 $19,466 $19,029 $18,367 $18,270 
Premiums and deposits (2), (3)91 111 107 91 72 
Surrenders and withdrawals(286)(356)(340)(306)(326)
Benefit payments(149)(158)(171)(150)(144)
Net flows(344)(403)(404)(365)(398)
Net transfers from (to) separate accounts188 170 96 29 61 
Interest130 131 129 125 125 
Policy charges(4)(4)(4)(4)(4)
Other(42)(331)(479)118 287 
Balance, end of period$19,466 $19,029 $18,367 $18,270 $18,341 
SEPARATE ACCOUNT LIABILITIES
LIFE & OTHER
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$5,583 $6,039 $6,848 $7,021 $7,424 
Premiums and deposits (3)59 59 62 57 56 
Surrenders and withdrawals(51)(55)(68)(67)(61)
Benefit payments(10)(11)(16)(18)(15)
Net flows(2)(7)(22)(28)(20)
Investment performance527 895 260 508 (80)
Net transfers from (to) general account(5)(12)(2)(9)(12)
Policy charges(65)(66)(66)(66)(66)
Other(1)(2)
Balance, end of period$6,039 $6,848 $7,021 $7,424 $7,248 
ANNUITIES
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Balance, beginning of period$36,852 $37,883 $40,825 $40,444 $41,543 
Premiums and deposits (3)65 75 79 83 61 
Surrenders and withdrawals(812)(942)(1,062)(1,094)(1,127)
Benefit payments(106)(107)(128)(121)(116)
Net flows(853)(974)(1,111)(1,132)(1,182)
Investment performance
2,269 4,282 1,017 2,460 (258)
Net transfers from (to) general account(188)(170)(96)(29)(61)
Policy charges(197)(196)(190)(200)(203)
Other— — (1)— 
Balance, end of period$37,883 $40,825 $40,444 $41,543 $39,840 
(1) Long-term care and Japan reinsurance are reported as part of "Other" within Life & Other.
(2) Includes premiums and deposits directed to the general account investment option of variable products.
(3) Includes company-sponsored internal exchanges.
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METLIFE HOLDINGS
OTHER EXPENSES BY MAJOR CATEGORY
  For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Direct and allocated expenses$155 $149 $166 $164 $165 
Pension, postretirement and postemployment benefit costs— 
Premium taxes, other taxes, and licenses & fees17 25 14 18 16 
Commissions and other variable expenses56 67 73 58 70 
Adjusted other expenses$231 $244 $253 $244 $255 
OTHER STATISTICAL INFORMATION
For the Three Months Ended
Unaudited (In millions, except ratios)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Life (1)
Adjusted premiums, fees and other revenues$811 $843 $762 $766 $734 
Interest adjusted benefit ratio60.2 %59.6 %54.8 %47.1 %53.3 %
Lapse Ratio (2)
Traditional life4.3 %4.1 %4.0 %4.0 %4.0 %
Variable & universal life3.7 %3.5 %3.3 %3.3 %3.3 %
Fixed annuity8.5 %6.5 %6.6 %6.7 %6.8 %
Variable annuity9.2 %8.8 %8.5 %9.2 %9.7 %
(1) Represents the traditional life and variable & universal life components of Life & Other. Results are derived from insurance contracts.                                        
(2) Lapse ratios are calculated based on the average of the most recent 12 months of experience.

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CORPORATE & OTHER
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Adjusted revenues
Premiums$(8)$$58 $(20)$16 $17 $54 
Universal life and investment-type product policy fees— — 
Net investment income58 20 12 48 93 22 153 
Other revenues82 106 86 109 108 238 303 
Total adjusted revenues133 132 156 138 217 279 511 
Adjusted expenses
Policyholder benefits and claims and policyholder dividends(6)(26)40 (13)23 36 
Interest credited to policyholder account balances— — — — — — — 
Capitalization of DAC(3)(3)(3)(3)(3)(8)(9)
Amortization of DAC and VOBA
Amortization of negative VOBA— — — — — — — 
Interest expense on debt224 226 224 223 236 669 683 
Other expenses120 235 107 34 137 390 278 
Total adjusted expenses337 434 370 244 381 1,080 995 
Adjusted earnings before provision for income tax(204)(302)(214)(106)(164)(801)(484)
Provision for income tax expense (benefit)(132)(138)(111)(81)(96)(418)(288)
Adjusted earnings(72)(164)(103)(25)(68)(383)(196)
Preferred stock dividends59 34 68 35 63 168 166 
Adjusted earnings available to common shareholders$(131)$(198)$(171)$(60)$(131)$(551)$(362)
Adjusted premiums, fees and other revenues$75 $112 $144 $90 $124 $257 $358 
ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS BY SOURCE
  For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Business activities$30 $36 $29 $28 $41 $60 $98 
Net investment income59 28 13 51 95 26 159 
Interest expense on debt(238)(238)(234)(235)(247)(705)(716)
Corporate initiatives and projects(27)(76)(25)(24)(25)(83)(74)
Other(28)(52)74 (28)(99)49 
Provision for income tax (expense) benefit and other tax-related items132 138 111 81 96 418 288 
Preferred stock dividends(59)(34)(68)(35)(63)(168)(166)
Adjusted earnings available to common shareholders$(131)$(198)$(171)$(60)$(131)$(551)$(362)
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INVESTMENTS
INVESTMENT PORTFOLIO RESULTS BY ASSET CATEGORY AND ANNUALIZED YIELDS
This yield table presentation is consistent with how we measure our investment performance for management purposes, and we believe it enhances understanding of our investment portfolio results.
At or For the Three Months Ended (1)At or For the Year Ended (1)
Unaudited (In millions, except yields)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Fixed Maturity Securities
Yield3.87 %3.83 %3.72 %3.76 %3.71 %3.89 %3.73 %
Investment income (2), (3)$2,849 $2,883 $2,784 $2,785 $2,761 $8,473 $8,330 
Investment gains (losses)113 31 (64)130 263 72 
Ending carrying value (4)355,220 356,420 334,594 342,344 342,591 355,220 342,591 
Mortgage Loans
Yield4.27 %4.25 %4.11 %4.29 %4.12 %4.28 %4.18 %
Investment income (3)885 887 861 885 837 2,631 2,583 
Investment gains (losses)(5)(65)60 (2)43 (148)101 
Ending carrying value82,881 83,919 83,015 81,497 80,964 82,881 80,964 
Real Estate and Real Estate Joint Ventures
Yield0.39 %2.30 %3.18 %3.65 %6.00 %1.30 %4.28 %
Investment income11 68 95 109 181 110 385 
Investment gains (losses)48 368 66 482 
Ending carrying value11,643 11,933 12,007 11,901 12,182 11,643 12,182 
Policy Loans
Yield5.15 %5.18 %5.14 %5.18 %5.09 %5.18 %5.14 %
Investment income124 124 121 120 118 374 359 
Ending carrying value9,580 9,493 9,334 9,256 9,186 9,580 9,186 
Equity Securities
Yield5.56 %4.19 %4.90 %4.30 %4.85 %5.03 %4.69 %
Investment income15 10 11 40 28 
Investment gains (losses)73 75 55 (33)(210)97 
Ending carrying value1,111 1,079 1,063 1,001 941 1,111 941 
Other Limited Partnership Interests
Yield (5)28.28 %31.63 %50.30 %36.58 %48.43 %4.90 %45.04 %
Investment income (5)578 714 1,285 1,050 1,542 296 3,877 
Investment gains (losses)(4)(16)(5)(8)(4)(17)
Ending carrying value (6)8,569 9,470 10,961 11,980 13,480 8,569 13,480 
Cash and Short-term Investments
Yield1.28 %1.01 %0.87 %0.72 %0.70 %1.44 %0.76 %
Investment income34 24 21 21 20 116 62 
Investment gains (losses)(19)(8)(20)12 
Ending carrying value (7)28,234 23,696 24,416 28,796 26,106 28,234 26,106 
Other Invested Assets
Investment income 331 318 298 266 342 844 906 
Investment gains (losses)54 49 17 19 12 181 48 
Ending carrying value22,544 20,593 18,677 18,977 18,683 22,544 18,683 
Total Investments
Investment income yield4.52 %4.63 %5.05 %4.85 %5.36 %4.07 %5.09 %
Investment fees and expenses yield(0.12)%(0.14)%(0.13)%(0.12)%(0.12)%(0.12)%(0.12)%
Net Investment Income Yield4.40 %4.49 %4.92 %4.73 %5.24 %3.95 %4.97 %
Investment income$4,827 $5,028 $5,476 $5,245 $5,809 $12,884 $16,530 
Investment fees and expenses(131)(151)(146)(128)(125)(387)(399)
Net investment income including divested businesses4,696 4,877 5,330 5,117 5,684 12,497 16,131 
Less: Net investment income from divested businesses36 — 16 44 52 
Adjusted Net Investment Income (8)$4,688 $4,875 $5,294 $5,117 $5,668 $12,453 $16,079 
Ending Carrying Value$519,782 $516,603 $494,067 $505,752 $504,133 $519,782 $504,133 
Investment Portfolio Gains (Losses) including divested businesses$142 $67 $135 $440 $220 $71 $795 
Less: Divested businesses18 — 28 — — 18 28 
Investment Portfolio Gains (Losses) (9)$124 $67 $107 $440 $220 $53 $767 
Gross investment gains289 338 372 656 352 1,402 1,380 
Gross investment losses(202)(178)(288)(164)(156)(1,036)(608)
Net credit loss (provision) release and (impairments)37 (93)23 (52)24 (313)(5)
Investment Portfolio Gains (Losses) (9)124 67 107 440 220 53 767 
Investment portfolio gains (losses) income tax (expense) benefit(19)15 (25)(78)(60)(116)(163)
Investment Portfolio Gains (Losses), Net of Income Tax$105 $82 $82 $362 $160 $(63)$604 
Derivative gains (losses) including Divested businesses $(809)$(1,820)$(2,455)$210 $(445)$2,363 $(2,690)
Less: Derivative gains (losses) from divested businesses— — (1)— — — (1)
Derivative gains (losses) (9)(809)(1,820)(2,454)210 (445)2,363 (2,689)
Derivative gains (losses) income tax (expense) benefit165 390 599 (63)127 (525)663 
Derivative Gains (Losses), Net of Income Tax$(644)$(1,430)$(1,855)$147 $(318)$1,838 $(2,026)
See footnotes on Page 32.

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INVESTMENTS
 
SUMMARY OF FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE
BY SECTOR AND QUALITY DISTRIBUTION
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Unaudited (In millions, except ratios)Amount% of TotalAmount% of TotalAmount% of TotalAmount% of TotalAmount% of Total
U.S. corporate securities$90,622 25.6 %$93,416 26.3 %$88,002 26.4 %$91,371 26.8 %$92,012 27.0 %
Foreign corporate securities65,394 18.5 %69,408 19.5 %65,883 19.8 %65,605 19.2 %63,922 18.7 %
Foreign government securities68,611 19.4 %71,699 20.2 %67,137 20.2 %64,630 19.0 %63,380 18.6 %
U.S. government and agency securities51,644 14.6 %47,100 13.3 %41,402 12.4 %46,556 13.7 %48,100 14.1 %
Residential mortgage-backed securities33,454 9.5 %30,435 8.6 %29,302 8.8 %29,848 8.8 %30,267 8.9 %
Asset-backed securities17,355 4.9 %17,119 4.8 %16,217 4.9 %16,713 4.9 %17,403 5.1 %
Municipals14,958 4.2 %13,722 3.9 %13,212 4.0 %13,923 4.1 %14,040 4.1 %
Commercial mortgage-backed securities11,771 3.3 %11,910 3.4 %11,786 3.5 %12,049 3.5 %11,914 3.5 %
Fixed Maturity Securities Available-For-Sale$353,809 100.0 %$354,809 100.0 %$332,941 100.0 %$340,695 100.0 %$341,038 100.0 %
NAICNRSRO
DESIGNATIONRATING
1Aaa / Aa / A$255,171 72.1 %$250,013 70.5 %$231,570 69.6 %$237,231 69.6 %$239,158 70.1 %
2Baa82,519 23.3 %87,702 24.7 %84,467 25.4 %86,293 25.3 %84,831 24.9 %
3Ba11,710 3.3 %12,812 3.6 %12,825 3.8 %12,978 3.8 %12,876 3.8 %
4B3,672 1.1 %3,702 1.1 %3,397 1.0 %3,534 1.1 %3,584 1.0 %
5Caa and lower721 0.2 %503 0.1 %633 0.2 %604 0.2 %565 0.2 %
6In or near default16 — %77 — %49 — %55 — %24 — %
Fixed Maturity Securities Available-For-Sale (10)$353,809 100.0 %$354,809 100.0 %$332,941 100.0 %$340,695 100.0 %$341,038 100.0 %
GROSS UNREALIZED GAINS AND LOSSES
FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Gross unrealized gains$42,902 $45,519 $31,251 $35,681 $33,349 
Gross unrealized losses2,114 1,440 2,973 1,989 2,247 
Net Unrealized Gains (Losses)$40,788 $44,079 $28,278 $33,692 $31,102 
See footnotes on Page 32.

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INVESTMENTS
SUMMARY OF MORTGAGE LOANS
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
          
Commercial mortgage loans$51,448 $52,434 $52,300 $51,602 $51,336 
Agricultural mortgage loans17,402 18,128 18,051 18,044 18,353 
Residential mortgage loans14,551 13,947 13,192 12,421 11,838 
Mortgage Loans83,401 84,509 83,543 82,067 81,527 
Valuation allowances(520)(590)(528)(570)(563)
Mortgage Loans, net$82,881 $83,919 $83,015 $81,497 $80,964 
SUMMARY OF COMMERCIAL MORTGAGE LOANS
BY REGION AND PROPERTY TYPE
 
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Unaudited (In millions, except ratios)Amount% of TotalAmount% of TotalAmount% of TotalAmount% of TotalAmount% of Total
Pacific$10,374 20.2 %$10,235 19.5 %$10,401 19.9 %$10,161 19.7 %$10,249 20.0 %
Non-U.S.9,828 19.1 %10,581 20.2 %10,507 20.1 %10,227 19.8 %9,501 18.5 %
Middle Atlantic8,234 16.0 %8,233 15.7 %8,170 15.6 %8,115 15.7 %7,877 15.3 %
South Atlantic6,661 13.0 %7,217 13.8 %7,134 13.6 %7,186 13.9 %7,047 13.7 %
West South Central3,973 7.7 %3,887 7.4 %3,655 7.0 %3,636 7.0 %3,434 6.7 %
New England2,019 3.9 %2,126 4.0 %2,148 4.1 %2,214 4.3 %2,623 5.1 %
East North Central2,518 4.9 %2,494 4.8 %2,555 4.9 %2,197 4.3 %2,229 4.3 %
Mountain1,753 3.4 %1,777 3.4 %1,650 3.2 %1,903 3.7 %1,996 3.9 %
East South Central499 1.0 %700 1.3 %753 1.4 %781 1.5 %824 1.6 %
West North Central635 1.2 %609 1.2 %616 1.2 %649 1.3 %649 1.3 %
Multi-Region and Other4,954 9.6 %4,575 8.7 %4,711 9.0 %4,533 8.8 %4,907 9.6 %
Total$51,448 100.0 %$52,434 100.0 %$52,300 100.0 %$51,602 100.0 %$51,336 100.0 %
Office$23,657 46.0 %$23,928 45.6 %$23,443 44.8 %$22,883 44.3 %$22,573 44.0 %
Apartment8,651 16.8 %8,764 16.7 %8,748 16.7 %8,699 16.9 %8,910 17.4 %
Retail8,903 17.3 %8,911 17.0 %9,028 17.3 %8,960 17.4 %8,684 16.9 %
Industrial4,770 9.3 %5,365 10.2 %5,625 10.7 %5,437 10.5 %5,562 10.8 %
Hotel3,361 6.5 %3,377 6.5 %3,281 6.3 %3,187 6.2 %3,175 6.2 %
Other2,106 4.1 %2,089 4.0 %2,175 4.2 %2,436 4.7 %2,432 4.7 %
Total$51,448 100.0 %$52,434 100.0 %$52,300 100.0 %$51,602 100.0 %$51,336 100.0 %

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INVESTMENTS
FOOTNOTES
(1)We calculate yields using adjusted net investment income as a percent of average quarterly asset carrying values. Adjusted net investment income excludes recognized gains and losses, includes the impact of changes in foreign currency exchange rates and reflects the adjustments described on Page A-6 and presented on Page A-1. Asset carrying values exclude unrealized gains (losses), collateral received in connection with our securities lending program, annuities funding structured settlement claims, freestanding derivative assets, collateral received from derivative counterparties, the effects of consolidating under GAAP certain VIEs that are treated as CSEs and contractholder-directed equity securities. In addition, average quarterly asset carrying values include invested assets reclassified to held-for-sale, while ending carrying values exclude invested assets reclassified to held-for-sale. A yield is not presented for other invested assets, as it is not considered a meaningful measure of performance for this asset class.
(2)Fixed maturity securities includes investment income related to fair value option securities of $36 million, $68 million, $36 million, $50 million and $6 million for the three months ended September 30, 2020, December 31, 2020, March 31, 2021, June 30, 2021 and September 30, 2021, respectively, and $72 million and $92 million for the year-to-date period ended September 30, 2020 and September 30, 2021, respectively.
(3)Investment income from fixed maturity securities and mortgage loans includes prepayment fees.
(4)The following table presents the components of total fixed maturity securities and a reconciliation to ending carrying value presented for fixed maturity securities.
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Fixed maturity securities available-for-sale$353,809 $354,809 $332,941 $340,695 $341,038 
Contractholder-directed equity securities and fair value option securities12,276 13,319 12,975 12,177 12,055 
Total fixed maturity securities366,085 368,128 345,916 352,872 353,093 
Less: Contractholder-directed equity securities10,865 11,708 11,322 10,528 10,502 
Less: Effects of consolidating under GAAP certain VIEs that are treated as CSEs— — — — — 
Fixed maturity securities$355,220 $356,420 $334,594 $342,344 $342,591 
(5)Other limited partnership interests includes investment income related to private equity investments of $504 million, $705 million, $1,278 million, $1,045 million and $1,516 million for the three months ended September 30, 2020, December 31, 2020, March 31, 2021, June 30, 2021 and September 30, 2021, respectively, and $208 million and $3,839 million for the year-to-date period ended September 30, 2020 and September 30, 2021, respectively. The annualized yields for these periods were 26.57%, 33.61%, 53.35%, 38.60%, 50.19%, 3.71% and 47.26%, respectively.
(6)Other limited partnership interests includes ending carrying value related to private equity investments of $7,942 million, $8,827 million, $10,321 million, $11,337 million and $12,811 million at September 30, 2020, December 31, 2020, March 31, 2021, June 30, 2021 and September 30, 2021, respectively.
(7)Ending carrying value excludes the effects of consolidating under GAAP certain VIEs that are treated as CSEs of $3 million at September 30, 2020 and December 31, 2020, and less than $1 million at March 31, 2021, June 30, 2021 and September 30, 2021.
(8)Adjusted net investment income reflects the adjustments as presented on Page 5.
(9)Investment portfolio gains (losses) and Derivative gains (losses) reflect the non-GAAP adjustments as presented below:
For the Three Months EndedFor the Year-to-Date Period Ended
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Net investment gains (losses) $(20)$(33)$134 $1,605 $(84)$(77)$1,655 
Less: Operating joint venture adjustments— (1)— — — 
Less: Change in estimated fair value of other limited partnership interests and real estate joint ventures(9)23 
Less: Non-investment portfolio gains (losses)(165)(104)(10)1,160 (314)(139)836 
Less: Divested businesses18 — 28 — — 18 28 
Investment portfolio gains (losses) $124 $67 $107 $440 $220 $53 $767 
For the Three Months EndedFor the Year-to-Date Period Ended
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Net derivative gains (losses) $(581)$(1,561)$(2,235)$421 $(218)$2,910 $(2,032)
Less: Investment hedge adjustments229 260 220 212 228 555 660 
Less: Settlement of foreign currency earnings hedges— — — — — — — 
Less: PAB hedge adjustments(1)(1)— (1)(1)(8)(2)
Less: Divested businesses$— $— $(1)$— $— $— $(1)
Derivative gains (losses) $(809)$(1,820)$(2,454)$210 $(445)$2,363 $(2,689)
(10)Amounts presented are based on ratings of NRSRO and the applicable NAIC designation from the NAIC published comparison of NRSRO ratings to NAIC designations, except for certain mortgage-backed securities (non-agency residential mortgage-backed securities and commercial mortgage-backed securities). NRSRO ratings are based on availability of applicable ratings. If no NRSRO rating is available, then an internally developed rating is used. Over time, credit ratings can migrate, up or down, through the NRSRO continuous monitoring process. Amounts presented for certain mortgage-backed securities held by MetLife, Inc.'s insurance subsidiaries that maintain the NAIC statutory basis of accounting reflect designations based on revised NAIC methodologies. The NAIC's present methodology is to evaluate certain mortgage-backed securities held by insurers using revised NAIC methodologies on an annual basis. An internally developed designation is used until a final designation becomes available from the NAIC annual review. These revised NAIC designations may not correspond to NRSRO ratings.
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Appendix






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APPENDIX
METLIFE
RECONCILIATION DETAIL
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Reconciliation to Adjusted Earnings Available to Common Shareholders
Net income (loss) available to MetLife, Inc.'s common shareholders$633 $124 $290 $3,366 $1,521 $5,067 $5,177 
Add: Preferred stock dividends59 34 68 35 63 168 166 
Add: Preferred stock redemption premium14 — — — 14 
Add: Net Income (loss) attributable to noncontrolling interests— 11 15 
Net income (loss) 709 158 363 3,412 1,589 $5,260 $5,364 
Less: adjustments from net income (loss) to adjusted earnings:
Net investment gains (losses)(20)(33)134 1,605 (84)(77)1,655 
Net derivative gains (losses)(581)(1,561)(2,235)421 (218)2,910 (2,032)
Premiums - Divested businesses
— — 865 — 57 52 922 
Universal life and investment-type product policy fees
Unearned revenue adjustments— 12 46 25 58 
GMIB fees26 25 25 24 25 77 74 
Divested businesses— — — — 13 13 
Net investment income
Investment hedge adjustments(229)(260)(220)(212)(228)(555)(660)
Operating joint venture adjustments— — — (1)— (1)
Unit-linked contract income262 628 207 378 114 (60)699 
Securitization entities income— — — — — — — 
Certain partnership distributions— (6)(3)(3)(1)(5)(7)
Divested businesses36 — 16 44 52 
Other revenues
Settlement of foreign currency earnings hedges— — — — — — — 
TSA fees39 39 35 60 73 120 168 
Divested businesses— — 11 — — 17 
Policyholder benefits and claims and policyholder dividends
PBC hedge adjustments(9)(10)(9)(8)(8)(27)(25)
PDO adjustments— — — — — — — 
Inflation and pass-through adjustments37 (53)78 18 — (117)96 
GMIB costs(231)(180)(128)(70)(116)(180)(314)
Market value adjustments(21)(17)(23)(16)(21)(53)(60)
Divested businesses(13)— (582)— (36)(55)(618)
Interest credited to policyholder account balances
PAB hedge adjustments— 
Unit-linked contract costs(266)(612)(210)(366)(116)76 (692)
Divested businesses(2)— — — (5)(14)(5)
Capitalization of DAC - Divested businesses
— — 89 — 15 104 
Amortization of DAC and VOBA
Related to NIGL and NDGL(64)(65)(9)(31)(88)(37)
Related to GMIB fees and GMIB costs(7)11 13 12 (13)(15)12 
Related to market value adjustments— — — — — — — 
Divested businesses— — (98)— (14)(9)(112)
Amortization of negative VOBA
Related to market value adjustments— — — — — — — 
Divested businesses— — — — — — — 
Interest expense on debt
Securitization entities debt expense— — — — — — — 
Divested businesses— — (1)— — — (1)
Other expenses
Noncontrolling interests14 19 
Regulatory implementation costs(6)(12)(6)— (8)(3)
Acquisition, integration and other costs(7)(29)(4)(4)(2)(13)(10)
TSA fees(39)(39)(35)(60)(73)(120)(168)
Divested businesses(7)(9)(232)(4)(41)(49)(277)
Goodwill impairment— — — — — — — 
Provision for income tax (expense) benefit195 455 605 (491)99 (582)213 
Adjusted earnings1,637 1,872 2,033 2,124 2,125 3,953 6,282 
Less: Preferred stock dividends59 34 68 35 63 168 166 
Adjusted earnings available to common shareholders$1,578 $1,838 $1,965 $2,089 $2,062 $3,785 $6,116 
A-1

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APPENDIX
METLIFE
NOTABLE ITEMS (1)
METLIFE TOTAL
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Actuarial assumption review and other insurance adjustments$(203)$— $— $— $(140)$(203)$(140)
Litigation reserves and settlement costs— — — 66 — — 66 
Total notable items$(203)$— $— $66 $(140)$(203)$(74)
ASIA
  For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Actuarial assumption review and other insurance adjustments
$(28)$— $— $— $(79)$(28)$(79)
Total notable items
$(28)$— $— $— $(79)$(28)$(79)
LATIN AMERICA
  
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Actuarial assumption review and other insurance adjustments
$(9)$— $— $— $(2)$(9)$(2)
Total notable items
$(9)$— $— $— $(2)$(9)$(2)
EMEA
  
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Actuarial assumption review and other insurance adjustments
$(31)$— $— $— $(6)$(31)$(6)
Total notable items
$(31)$— $— $— $(6)$(31)$(6)
METLIFE HOLDINGS
  
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Actuarial assumption review and other insurance adjustments
$(135)$— $— $— $(53)$(135)$(53)
Total notable items
$(135)$— $— $— $(53)$(135)$(53)
CORPORATE & OTHER
  
For the Three Months EndedFor the Year-to-Date Period Ended
Unaudited (In millions)
September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021September 30, 2020September 30, 2021
Litigation reserves and settlement costs
$— $— $— $66 $— $— $66 
Total notable items
$— $— $— $66 $— $— $66 
(1)These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results.
A-2

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APPENDIX
METLIFE
EQUITY DETAILS, BOOK VALUE DETAILS AND RETURN ON EQUITY
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Total MetLife, Inc.'s stockholders' equity$73,316 $74,558 $65,864 $69,138 $69,050 
Less: Preferred stock
4,312 4,312 4,312 3,818 3,818 
MetLife, Inc.'s common stockholders' equity 69,004 70,246 61,552 65,320 65,232 
Less: Net unrealized investment gains (losses), net of income tax
22,869 23,730 16,712 18,608 18,658 
  Defined benefit plans adjustment, net of income tax(1,954)(1,863)(1,848)(1,836)(1,805)
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA$48,089 $48,379 $46,688 $48,548 $48,379 
Less: Goodwill, net of income tax
9,021 10,090 9,571 9,398 9,317 
  VODA and VOCRA, net of income tax
253 844 807 779 763 
Total MetLife, Inc.'s tangible common stockholders' equity$38,815 $37,445 $36,310 $38,371 $38,299 
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA$48,089 $48,379 $46,688 $48,548 $48,379 
Less: Accumulated year-to-date total notable items (2)
(203)(203)— 66 (74)
Total MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)$48,292 $48,582 $46,688 $48,482 $48,453 
Unaudited (In millions, except per share data)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Book value per common share $76.20 $78.67 $70.08 $75.86 $77.24 
Less: Net unrealized investment gains (losses), net of income tax
25.26 26.58 19.02 21.61 22.09 
  Defined benefit plans adjustment, net of income tax
(2.16)(2.09)(2.10)(2.13)(2.14)
Book value per common share, excluding AOCI other than FCTA$53.10 $54.18 $53.16 $56.38 $57.29 
Less: Goodwill, net of income tax
9.96 11.29 10.90 10.92 11.04 
  VODA and VOCRA, net of income tax
0.28 0.95 0.92 0.90 0.90 
Book value per common share - tangible common stockholders' equity$42.86 $41.94 $41.34 $44.56 $45.35 
Common shares outstanding, end of period 905.6 892.9 878.3 861.1 844.5 
For the Three Months Ended (1)
Unaudited (In millions, except ratios)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
Return on MetLife, Inc.'s:
Common stockholders' equity 3.6 %0.7 %1.8 %21.2 %9.3 %
Adjusted return on MetLife, Inc.'s:
Common stockholders' equity 9.0 %10.6 %11.9 %13.2 %12.6 %
Common stockholders' equity, excluding AOCI other than FCTA 13.2 %15.2 %16.5 %17.5 %17.0 %
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)14.9 %15.2 %16.5 %17.0 %18.2 %
Tangible common stockholders' equity (3) 16.5 %19.4 %21.5 %22.6 %21.7 %
Average common stockholders' equity $70,193 $69,625 $65,899 $63,436 $65,276 
Average common stockholders' equity, excluding AOCI other than FCTA $47,763 $48,234 $47,534 $47,618 $48,464 
Average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)$47,864 $48,437 $47,534 $47,585 $48,468 
Average tangible common stockholders' equity
$38,539 $38,130 $36,878 $37,341 $38,335 
(1) Annualized using quarter-to-date results.
(2)Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.
(3)Adjusted earnings available to common shareholders used to calculate the adjusted return on tangible common stockholders' equity excludes the impact of amortization of VODA and VOCRA, net of income tax, for the three months ended September 30, 2020, December 31, 2020, March 31, 2021, June 30, 2021 and September 30, 2021 of $7 million, $8 million, $20 million, $20 million and $20 million, respectively.
A-3

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APPENDIX
METLIFE
ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, OTHER EXPENSES AND ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS - CONSTANT CURRENCY BASIS
 ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
U.S. (1)$6,833 $10,578 $6,392 $6,136 $6,408 
ASIA 2,225 2,076 2,089 2,011 2,088 
LATIN AMERICA807 887 869 915 988 
EMEA 682 706 664 734 670 
METLIFE HOLDINGS (1)1,206 1,264 1,163 1,181 1,141 
CORPORATE & OTHER (1)75 112 144 90 124 
Adjusted premiums, fees and other revenues, on a constant currency basis$11,828 $15,623 $11,321 $11,067 $11,419 
Adjusted premiums, fees and other revenues$11,820 $15,700 $11,413 $11,122 $11,419 
ASIA (including operating joint ventures) (2), (3)$2,525 $2,369 $2,432 $2,289 $2,409 
 OTHER EXPENSES ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
U.S. (1)$1,026 $1,058 $911 $898 $886 
ASIA 850 900 870 824 811 
LATIN AMERICA328 355 332 336 363 
EMEA340 344 342 344 308 
METLIFE HOLDINGS (1)231 244 253 244 255 
CORPORATE & OTHER (1)120 235 107 34 137 
Adjusted other expenses on a constant currency basis$2,895 $3,136 $2,815 $2,680 $2,760 
Adjusted other expenses$2,899 $3,175 $2,854 $2,700 $2,760 
ASIA (including operating joint ventures) (2), (3)$955 $1,009 $985 $916 $911 
 ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS ON A CONSTANT CURRENCY BASIS
For the Three Months Ended
Unaudited (In millions)September 30, 2020December 31, 2020March 31, 2021June 30, 2021September 30, 2021
U.S. (1)$900 $1,021 $784 $902 $895 
ASIA 466 490 613 515 569 
LATIN AMERICA41 15 35 91 29 
EMEA 52 80 68 92 94 
METLIFE HOLDINGS (1)253 426 618 536 606 
CORPORATE & OTHER (1)(131)(198)(171)(60)(131)
Adjusted earnings available to common shareholders on a constant currency basis$1,581 $1,834 $1,947 $2,076 $2,062 
Adjusted earnings available to common shareholders$1,578 $1,838 $1,965 $2,089 $2,062 
 (1) Amounts on a reported basis, as constant currency impact is not significant.
 (2) Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statements of adjusted earnings available to common shareholders on Page 18 for operating joint ventures.
 (3) Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting.
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METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES

In this QFS, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of our business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment.

The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP:
Non-GAAP financial measures:Comparable GAAP financial measures:
(i)total adjusted revenues(i)total revenues
(ii)total adjusted expenses(ii)total expenses
(iii)adjusted premiums, fees and other revenues(iii)premiums, fees and other revenues
(iv)adjusted premiums, fees & other revenues, excluding PRT (iv)premiums, fees and other revenues
(v)adjusted net investment income(v)net investment income
(vi)adjusted earnings(vi)net income (loss)
(vii)adjusted earnings available to common shareholders(vii)net income (loss) available to MetLife, Inc.’s common shareholders
(viii)adjusted earnings available to common shareholders, excluding total notable items(viii)net income (loss) available to MetLife, Inc.’s common shareholders
(ix)adjusted earnings available to common shareholders per diluted common share(ix)net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
(x)adjusted earnings available to common shareholders, excluding total notable items, per diluted common share(x)net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
(xi)adjusted return on equity(xi)return on equity
(xii)adjusted return on equity, excluding AOCI other than FCTA(xii)return on equity
(xiii)adjusted return on equity, excluding total notable items (excludes AOCI other than FCTA)(xiii)return on equity
(xiv)adjusted tangible return on equity(xiv)return on equity
(xv)investment portfolio gains (losses)(xv)net investment gains (losses)
(xvi)derivative gains (losses)(xvi)net derivative gains (losses)
(xvii)adjusted capitalization of DAC(xvii)capitalization of DAC
(xviii)total MetLife, Inc.’s tangible common stockholders’ equity(xviii)total MetLife, Inc.’s stockholders’ equity
(xix)total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA(xix)total MetLife, Inc.’s stockholders’ equity
(xx)total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA)(xx)total MetLife, Inc.’s stockholders’ equity
(xxi)book value per common share, excluding AOCI other than FCTA(xxi)book value per common share
(xxii)book value per common share - tangible common stockholders' equity(xxii)book value per common share
(xxiii)adjusted other expenses(xxiii)other expenses
(xxiv)adjusted other expenses, net of adjusted capitalization of DAC(xxiv)other expenses, net of capitalization of DAC
(xxv)adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses(xxv)other expenses, net of capitalization of DAC
(xxvi)adjusted expense ratio(xxvi)expense ratio
(xxvii)adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT(xxvii)expense ratio
(xxviii)direct expenses(xxviii)other expenses
(xxix)direct expenses, excluding total notable items related to direct expenses(xxix)other expenses
(xxx)direct expense ratio(xxx)expense ratio
(xxxi)direct expense ratio, excluding total notable items related to direct expenses and PRT(xxxi)expense ratio
Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period. As a result, comparable prior period amounts are updated each period to reflect the most recent period average foreign currency exchange rates.
Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this QFS and in this period’s earnings news release, which is available at www.metlife.com.

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METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
Our definitions of non-GAAP and other financial measures discussed in this QFS may differ from those used by other companies:

Adjusted earnings and related measures
adjusted earnings;
adjusted earnings available to common shareholders;
adjusted earnings available to common shareholders, excluding total notable items;
adjusted earnings available to common shareholders per diluted common share;
adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and
adjusted earnings available to common shareholders on a constant currency basis.
These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its business plan and facilitate comparisons to industry results.

Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends.
Adjusted revenues and adjusted expenses
These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non-core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP (“Divested businesses”). Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP. Adjusted revenues also excludes NIGL and NDGL. Adjusted expenses also excludes goodwill impairments.
The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues:
Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (“Unearned revenue adjustments”) and certain variable annuity GMIB fees (“GMIB fees”);
Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments, but do not qualify for hedge accounting treatment (“Investment hedge adjustments”), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method (“Operating joint venture adjustments”), (iii) excludes certain amounts related to contractholder-directed equity securities (“Unit-linked contract income”), (iv) excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities income”), and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP ("Certain partnership distributions"); and
Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements ("TSA fees").
The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses:
Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits ("PBC hedge adjustments"), (ii) changes in the policyholder dividend obligation related to NIGL and NDGL (“PDO adjustments”), (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments (“Inflation and pass-through adjustments”), (iv) benefits and hedging costs related to GMIBs (“GMIB costs”), and (v) market value adjustments associated with surrenders or terminations of contracts (“Market value adjustments”);
Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment (“PAB hedge adjustments”) and excludes certain amounts related to net investment income earned on contractholder-directed equity securities (“Unit-linked contract costs”);
Amortization of DAC and VOBA excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs, and (iii) Market value adjustments;
Amortization of negative VOBA excludes amounts related to Market value adjustments;
Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities debt expense”); and
Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (“Regulatory implementation costs”) and (iii) acquisition, integration and other costs. Other expenses includes TSA fees.
Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance.

The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife's effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms.

In addition, adjusted earnings available to common shareholders excludes the impact of preferred stock redemption premium which is reported as a reduction to net income (loss) available to MetLife, Inc.’s common shareholders.
Investment portfolio gains (losses) and derivative gains (losses)

These are measures of investment and hedging activity. Investment portfolio gains (losses) principally excludes amounts that are reported within net investment gains (losses) but do not relate to the performance of the investment portfolio, such as gains (losses) on sales and divestitures of businesses and goodwill impairment, as well as investment portfolio gains (losses) of divested businesses. Derivative gains (losses) principally excludes earned income on derivatives and amortization of premium on derivatives, where such derivatives are either hedges of investments or are used to replicate certain investments, and where such derivatives do not qualify for hedge accounting. This earned income and amortization of premium is reported within adjusted earnings and not within derivative gains (losses).
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METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
Return on equity, allocated equity, tangible equity and related measures
Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses) and defined benefit plans adjustment components of AOCI, net of income tax.
Total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses), defined benefit plans adjustment components of AOCI and total notable items, net of income tax.
Return on MetLife, Inc.’s common stockholders’ equity: net income (loss) available to MetLife, Inc.’s common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
Adjusted return on MetLife, Inc.’s common stockholders’ equity: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity, excluding AOCI other than FCTA.
Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): adjusted earnings available to common shareholders, excluding total notable items, divided by MetLife, Inc.'s average common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA).
Allocated equity: portion of MetLife, Inc.’s common stockholders’ equity that management allocates to each of its segments and sub-segments based on local capital requirements and economic capital. Economic capital is an internally developed risk capital model, the purpose of which is to measure the risk in the business and to provide a basis upon which capital is deployed. MetLife management periodically reviews this model to ensure that it remains consistent with emerging industry practice standards and the local capital requirements; allocated equity may be adjusted if warranted by such review. Allocated equity excludes the impact of AOCI other than FCTA.
Adjusted return on allocated equity: adjusted earnings available to common shareholders divided by allocated equity.
The above measures represent a level of equity consistent with the view that, in the ordinary course of business, we do not plan to sell most investments for the sole purpose of realizing gains or losses.
Total MetLife, Inc.’s tangible common stockholders’ equity or tangible equity: Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
Adjusted return on MetLife, Inc.’s tangible common stockholders’ equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by MetLife, Inc.’s average tangible common stockholders’ equity.
Allocated tangible equity: Allocated equity reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
Adjusted return on allocated tangible equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by allocated tangible equity.
The above measures are, when considered in conjunction with regulatory capital ratios, a measure of capital adequacy.
Expense ratio, direct expense ratio, adjusted expense ratio and related measures
Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues.
Direct expense ratio: adjusted direct expenses divided by adjusted premiums, fees and other revenues.
Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues.
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
Asia general account assets under management and related measures
Asia GA AUM is used by MetLife to describe assets in its Asia GA investment portfolio which are actively managed and stated at estimated fair value. Asia GA AUM is comprised of Asia GA total investments and cash and cash equivalents, excluding policy loans, contractholder-directed equity securities, fair value option securities and certain other invested assets, as substantially all of these assets are not actively managed in MetLife’s Asia GA investment portfolio. Mortgage loans (including commercial, agricultural and residential) and real estate equity (including real estate and real estate joint ventures) included in Asia GA AUM (at net asset value, net of deduction for encumbering debt) have been adjusted from carrying value to estimated fair value. At the segment level, intersegment balances (intercompany activity, primarily related to investments in subsidiaries, that eliminate at the MetLife consolidated level) are excluded from Asia GA AUM.

Asia GA AUM (at amortized cost) excludes the following adjustments: (i) unrealized gain (loss) on investments carried at estimated fair value and (ii) adjustments from carrying value to estimated fair value on mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures. Asia GA AUM (at amortized cost) is presented net of related allowance for credit loss.
Other items
The following additional information is relevant to an understanding of our performance results:
Statistical sales information for Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group). Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity.
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METLIFE
ACRONYMS
 
AOCIAccumulated other comprehensive income (loss)
CSEConsolidated securitization entity
DACDeferred policy acquisition costs
EMEAEurope, the Middle East and Africa
FCTAForeign currency translation adjustments
GAGeneral account
GA AUMGeneral account assets under management
GAAPAccounting principles generally accepted in the United States of America
GICsGuaranteed interest contracts
GMIBGuaranteed minimum income benefits
NAICNational Association of Insurance Commissioners
NDGLNet derivative gains (losses)
NIGLNet investment gains (losses)
NRSRONationally Recognized Statistical Rating Organizations
PABPolicyholder account balances
PBCPolicyholder benefits and claims
PDOPolicyholder dividend obligation
PRTPension risk transfers
QFSQuarterly financial supplement
TSATransition service agreement
VIEVariable interest entity
VOBAValue of business acquired
VOCRAValue of customer relationships acquired
VODAValue of distribution agreements
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3Q21 Supplemental Slides1 John McCallion Chief Financial Officer Exhibit 99.3 1 These slides highlight information in MetLife, Inc.'s earnings release, quarterly financial supplement and other prior public disclosures.


 
2 Table of contents Topic Page No. Net income (loss) to adjusted earnings 3 Actuarial assumption review 4 Adjusted earnings, ex. notable items, by segment 5 Group Benefits mortality 6 Variable investment income (VII) 7 Direct expense ratio 9 Value of new business 10 Cash & capital 11 Appendix 12


 
3 Net income (loss) to adjusted earnings 3Q21 (post-tax) $ in millions $ per share1 Net Income (Loss) $1,521 $1.77 Less: Net Investment Gains (Losses) (66) (0.08) Net Derivative Gains (Losses) (172) (0.20) Investment Hedge Adjustments (180) (0.21) Actuarial Assumption Review (76) (0.09) Other (47) (0.05) Adjusted Earnings $2,062 $2.39 Less Notable Item: Actuarial Assumption Review (140) (0.16) Adjusted Earnings ex. Notable Item $2,202 $2.56 1 The per share data for each item is calculated on a standalone basis and may not sum to the total.


 
4 ($ in millions - post-tax) Adjusted Earnings Non-Adjusted Earnings Net Income Asia ($79) — ($79) Latin America (2) — (2) EMEA (6) 4 (2) MetLife Holdings (53) (80) (133) Total ($140) ($76) ($216) Total per share1 ($0.16) ($0.09) ($0.25) 3Q21 Actuarial Assumption Review Impact by Segment Highlights • U.S. mean reversion interest rate unchanged at 2.75% • No long-term impact from COVID-19 assumed for mortality • MLH: Refined variable annuity lapse rate assumptions • Asia: Lowered earned rate assumption in Japan 1 The per share data for each item is calculated on a standalone basis and may not sum to the total.


 
5 ($ in millions - post-tax) 3Q21 3Q20 % Change % Change (Constant Rate) Highlights1 Group Benefits $111 $392 (72%) - Underwriting Margins; + Volume Growth; + Expense Margins Retirement and Income Solutions 784 490 60% + Investment Margins; + Underwriting Margins; + Volume Growth Property & Casualty2 — 18 U.S. 895 900 (1%) Asia 648 493 31% 31% + Investment Margins; + Volume Growth; - Underwriting Margins Latin America 31 48 (35%) (38%) - Underwriting Margins; + Investment Margins; + Expense Margins; + Taxes EMEA 100 83 20% 20% + Volume Growth; + Underwriting Margins MetLife Holdings 659 388 70% + Investment Margins; - Underwriting Margins Corporate & Other (131) (131) - Taxes; + Net Investment Income Adjusted Earnings ex. Notable Items $2,202 $1,781 24% 23% Adjusted EPS ex. Notable Items $2.56 $1.95 31% 31% Adjusted earnings, ex. notable items, by segment 1 To be discussed on MetLife, Inc.'s third quarter 2021 earnings conference call and audio webcast. 2 The Property & Casualty business was sold to Farmers Group, Inc. in April 2021.


 
6 Group Benefits underwriting impacted by COVID-19 mortality 1 Results are derived from insurance and non-administrative services-only contracts. 2 Excludes certain experience-rated contracts and includes accidental death and dismemberment. 3 COVID-19 reported deaths. 4 Includes claims that appear to be COVID-19 related, but were not specifically identified as COVID-19 on the death certificate. Group Benefits Adjusted Earnings 106.3% 94.3% 106.2% Ratio (as reported) Ratio ex. COVID-19 1Q 2021 2Q 2021 3Q 2021 85.0% 90.0% 95.0% 100.0% 105.0% 110.0% 3Q21 Group Life Mortality Ratio1,2 3Q21 Highlights COVID-19 Impact to Adjusted Earnings (~$280M) (~$75M) (~$290M) $93M $248M $111M COVID-19 Impact on Ratio3 85-90% target range ~17 pts ~5 pts ~18 pts • Higher frequency and severity due to greater percentage of COVID-19 deaths under age 65 • Additional 1 - 2% point impact from suspected COVID-19 related excess mortality4 • Year-to-date Group Benefits adjusted earnings of ~$450M despite COVID-19 claims • 3Q21 Group Benefits adjusted PFOs of $5.5B, up 13% year-over-year


 
7 $652 $778 $1,390 $1,202 $1,789 3Q20 4Q20 1Q21 2Q21 3Q21 1 Quarterly VII range of $300 million - $350 million, based on full year 2021 guidance range of $1.2 - $1.4 billion. 3Q21 VII driven by strong private equity returns ($ in millions - pre-tax) Private Equity Other Top end of quarterly range1


 
8 ($ in millions - post-tax1) 1Q21 2Q21 3Q21 Group Benefits $11 $14 $17 Retirement and Income Solutions 390 351 449 U.S. 401 365 466 Asia 273 218 373 Latin America 17 22 22 EMEA — — — MetLife Holdings 381 301 487 Corporate & Other 26 44 65 Total Variable Investment Income $1,098 $950 $1,413 1 Assumes a 21% tax rate. VII by segment


 
9 11.4% 12.3% 12.0% 11.0% 11.4% 11.1% 3Q20 4Q20 2020 1Q21 2Q21 3Q21 1 Direct expense ratio, excluding total notable items related to direct expenses and pension risk transfers (PRT). 12.3% Target Favorable 3Q21 direct expense ratio1 driven by adjusted PFO growth and ongoing discipline


 
10 Value of new business1 $2.9 $3.1 $3.8 $3.8 $3.2 $1.0 $1.3 $2.1 $1.8 $1.9 Capital Deployed Value of New Business 2016 2017 2018 2019 2020 ($ in billions) IRR Payback Period 15% 7 Years 15% 7 Years 17% 6 Years 14% 7 Years 14% 7 Years 1 Excludes the MetLife Holdings segment; Value of New Business (VNB) is the present value of future profits net of the cost of capital and time value of guarantees from new sales.


 
11 Holding Company Cash1 $7.8 $4.5 $6.5 $5.1 3Q20 4Q20 1Q21 2Q21 3Q21 Cash & capital 1 Includes cash and liquid assets at MetLife, Inc. and other holding companies at quarter-end. 2 Includes MetLife, Inc.'s principal U.S. insurance subsidiaries, excluding American Life Insurance Company and Metropolitan Property and Casualty Insurance Company for both periods. 3 Solvency ratio of MetLife's insurance subsidiary in Japan, which is calculated quarterly and does not reflect conditions and factors occurring after June 30, 2021. $3.0B to $4.0B Cash Buffer Capital • $1.0B of share repurchases and ~$400M in common stock dividends paid in 3Q21 • $500M of long-term debt repayment in 3Q21 • Expected total U.S. Statutory Adjusted Capital2 of $19.7B at 9/30/21, up 16% from 12/31/20 • Japan Solvency Margin ratio3 of 960% at 6/30/21 $3.8 ($ in billions)


 
Appendix


 
13 Cautionary Statement on Forward-Looking Statements The forward-looking statements in this presentation, which contain words such as "anticipate,” “assume,” “believe,” “continue,” “could,” “estimate,” “expect,” “if,” “intend,” “likely,” “may,” “plan,” “potential,” “project,” “should,” “will,” and “would,” are based on assumptions and expectations that involve risks and uncertainties, including the “Risk Factors” MetLife, Inc. describes in its U.S. Securities and Exchange Commission filings. MetLife’s future results could differ, and it has no obligation to correct or update any of these statements.


 
14 Explanatory Note on Non-GAAP and Other Financial Information Any references in this presentation (except in this Explanatory Note on Non-GAAP Financial Information and Reconciliations) to: Should be read as, respectively: (i) net income (loss); (i) net income (loss) available to MetLife, Inc.’s common shareholders; (ii) net income (loss) per share; (ii) net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share; (iii) adjusted earnings; and (iii) adjusted earnings available to common shareholders; and (iv) adjusted earnings per share. (iv) adjusted earnings available to common shareholders per diluted common share. In this presentation, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with accounting principles generally accepted in the United States of America (GAAP). MetLife believes that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of the business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment. The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP: Non-GAAP financial measures: Comparable GAAP financial measures: (i) adjusted premiums, fees and other revenues; (i) premiums, fees and other revenues; (ii) adjusted premiums, fees and other revenues, excluding pension risk transfers (PRT); (ii) premiums, fees and other revenues; (iii) adjusted capitalization of deferred policy acquisition costs (DAC); (iii) capitalization of DAC; (iv) adjusted earnings available to common shareholders; (iv) net income (loss) available to MetLife, Inc.’s common shareholders; (v) adjusted earnings available to common shareholders, excluding total notable items; (v) net income (loss) available to MetLife, Inc.’s common shareholders; (vi) adjusted earnings available to common shareholders per diluted common share; (vi) net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share; (vii) adjusted earnings available to common shareholders, excluding total notable items, per diluted common share; (vii) net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share; (viii) adjusted other expenses; (viii) other expenses; (ix) adjusted other expenses, net of adjusted capitalization of DAC; (ix) other expenses, net of capitalization of DAC; (x) adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses; (x) other expenses, net of capitalization of DAC; (xi) adjusted expense ratio; (xi) expense ratio; (xii) adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT; (xii) expense ratio; (xiii) direct expenses; (xiii) other expenses; (xiv) direct expenses, excluding total notable items related to direct expenses; (xiv) other expenses; (xv) direct expense ratio; and (xv) expense ratio; and (xvi) direct expense ratio, excluding total notable items related to direct expenses and PRT. (xvi) expense ratio.


 
15 Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period and applied to the comparable prior period. Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this presentation and in this period’s quarterly financial supplement and earnings news release, which are available at www.metlife.com. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are not accessible on a forward-looking basis because we believe it is not possible without unreasonable effort to provide other than a range of net investment gains and losses and net derivative gains and losses, which can fluctuate significantly within or outside the range and from period to period and may have a material impact on net income. MetLife’s definitions of non-GAAP and other financial measures discussed in this presentation may differ from those used by other companies: Adjusted earnings and related measures • adjusted earnings; • adjusted earnings available to common shareholders; • adjusted earnings available to common shareholders on a constant currency basis; • adjusted earnings available to common shareholders, excluding total notable items; • adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis; • adjusted earnings available to common shareholders per diluted common share; • adjusted earnings available to common shareholders on a constant currency basis per diluted common share; • adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and • adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis per diluted common share. These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its business plan and facilitate comparisons to industry results. Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted loss is defined as negative adjusted earnings. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends. Adjusted revenues and adjusted expenses These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non- core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP (Divested businesses). Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP. Adjusted revenues also excludes net investment gains (losses) (NIGL) and net derivative gains (losses) (NDGL). Adjusted expenses also excludes goodwill impairments. Explanatory Note on Non-GAAP and Other Financial Information (Continued)


 
16 Explanatory Note on Non-GAAP and Other Financial Information (Continued) The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues: • Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (Unearned revenue adjustments) and certain variable annuity guaranteed minimum income benefits (GMIB) fees (GMIB fees); • Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments, but do not qualify for hedge accounting treatment (Investment hedge adjustments), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method, (iii) excludes certain amounts related to contractholder- directed equity securities, (iv) excludes certain amounts related to securitization entities that are variable interest entities (VIEs) consolidated under GAAP and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP; and • Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements (TSA fees). The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses: • Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits, (ii) changes in the policyholder dividend obligation related to NIGL and NDGL, (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments, (iv) benefits and hedging costs related to GMIBs (GMIB costs), and (v) market value adjustments associated with surrenders or terminations of contracts (Market value adjustments); • Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment and excludes certain amounts related to net investment income earned on contractholder-directed equity securities; • Amortization of DAC and value of business acquired (VOBA) excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs and (iii) Market value adjustments; • Amortization of negative VOBA excludes amounts related to Market value adjustments; • Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP; and • Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (Regulatory implementation costs), and (iii) acquisition, integration and other costs. Other expenses includes TSA fees. Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance. The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife's effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms. In addition, adjusted earnings available to common shareholders excludes the impact of preferred stock redemption premium, which is reported as a reduction to net income (loss) available to MetLife, Inc.’s common shareholders. Expense ratio, direct expense ratio, adjusted expense ratio and related measures: • Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues. • Direct expense ratio: adjusted direct expenses, divided by adjusted premiums, fees and other revenues. • Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT. • Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues. • Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.


 
17 Explanatory Note on Non-GAAP and Other Financial Information (Continued) Statistical sales information: • U.S.: ◦ Group Benefits: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees from recurring premium policy sales of all products. ◦ Retirement and Income Solutions: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees only from recurring premium policy sales of specialized benefit resources and corporate- owned life insurance. • Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group). Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity. The following additional information is relevant to an understanding of MetLife’s performance results and Outlook: • Volume growth, as discussed in the context of business growth, is the period over period percentage change in adjusted earnings available to common shareholders attributable to adjusted premiums, fees and other revenues and assets under management levels, applying a model in which certain margins and factors are held constant. The most significant of such items are underwriting margins, investment margins, changes in equity market performance, expense margins and the impact of changes in foreign currency exchange rates. • Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items represent a positive (negative) impact to adjusted earnings available to common shareholders.


 
18 Reconciliation of Net Income (Loss) Available to MetLife, Inc.'s Common Shareholders to Adjusted Earnings Available to Common Shareholders 3Q21 3Q20 Earnings Per Weighted Average Common Share Diluted1 Earnings Per Weighted Average Common Share Diluted1 (In millions, except per share data) Net Income (loss) available to MetLife, Inc.'s common shareholders $ 1,521 $ 1.77 $ 633 $ 0.69 Adjustments from net income (loss) available to MetLife, Inc.'s common shareholders to adjusted earnings available to common shareholders: Less: Net investment gains (losses) (84) (0.10) (20) (0.02) Less: Net derivative gains (losses) (218) (0.25) (581) (0.64) Less: Other adjustments to net income (loss) (333) (0.37) (522) (0.57) Less: Provision for income tax (expense) benefit 99 0.11 195 0.21 Add: Net income (loss) attributable to noncontrolling interests 5 0.01 3 — Add: Preferred stock redemption premium — — — — Adjusted earnings available to common shareholders 2,062 2.39 1,578 1.73 Less: Total notable items (140) (0.16) (203) (0.22) Adjusted earnings available to common shareholders, excluding total notable items $ 2,202 $ 2.56 $ 1,781 $ 1.95 Adjusted earnings available to common shareholders on a constant currency basis $ 2,062 $ 2.39 $ 1,581 $ 1.73 Adjusted earnings available to common shareholders, excluding total notable items, on a $ 2,202 $ 2.56 $ 1,784 $ 1.95 constant currency basis Weighted average common shares outstanding - diluted 861.2 913.7 1Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share is calculated on a standalone basis and may not equal (i) adjusted earnings available to common shareholders per diluted common share, less (ii) total notable items per diluted common share.


 
19 Reconciliation to Adjusted Earnings Available to Common Shareholders, Excluding Total Notable Items 3Q21 U.S.1,2 Group Benefits1 Retirement & Income Solutions1 Property & Casualty1,2 Asia Latin America EMEA MetLife Holdings1 Corporate & Other1 (In millions) Adjusted earnings available to common shareholders $ 895 $ 111 $ 784 $ — $ 569 $ 29 $ 94 $ 606 $ (131) Less: Total notable items — — — — (79) (2) (6) (53) — Adjusted earnings available to common shareholders, excluding total notable items $ 895 $ 111 $ 784 $ — $ 648 $ 31 $ 100 $ 659 $ (131) Adjusted earnings available to common shareholders on a constant currency basis $ 569 $ 29 $ 94 Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis $ 648 $ 31 $ 100 3Q20 U.S.1,2 Group Benefits1 Retirement & Income Solutions1 Property & Casualty1,2 Asia Latin America EMEA MetLife Holdings1 Corporate & Other1 (In millions) Adjusted earnings available to common shareholders $ 900 $ 392 $ 490 $ 18 $ 465 $ 39 $ 52 $ 253 $ (131) Less: Total notable items — — — — (28) (9) (31) (135) — Adjusted earnings available to common shareholders, excluding total notable items $ 900 $ 392 $ 490 $ 18 $ 493 $ 48 $ 83 $ 388 $ (131) Adjusted earnings available to common shareholders on a constant currency basis $ 466 $ 41 $ 52 Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis $ 494 $ 50 $ 83 1Results on a constant currency basis are not included as constant currency impact is not significant. 2 For the three months ended September 30, 2021, U.S. results exclude Property & Casualty as MetLife completed the sale of the business. U.S. results for the three months ended September 30, 2020, include Property & Casualty.


 
20 Expense Detail and Ratios (In millions, except ratio data) 3Q20 4Q20 2020 1Q21 2Q21 3Q21 Reconciliation of Capitalization of DAC to Adjusted Capitalization of DAC Capitalization of DAC $ (764) $ (804) $ (3,013) $ (775) $ (642) $ (635) Less: Divested businesses — — (5) (89) — (15) Adjusted capitalization of DAC $ (764) $ (804) $ (3,008) $ (686) $ (642) $ (620) Reconciliation of Other Expenses to Adjusted Other Expenses Other expenses $ 2,954 $ 3,262 $ 12,135 $ 3,116 $ 2,768 $ 2,869 Less: Noncontrolling interests (4) (2) (16) (6) (6) (7) Less: Regulatory implementation costs 6 12 20 (3) 6 — Less: Acquisition, integration and other costs 7 29 42 4 4 2 Less: TSA fees 39 39 159 35 60 73 Less: Divested businesses 7 9 58 232 4 41 Adjusted other expenses $ 2,899 $ 3,175 $ 11,872 $ 2,854 $ 2,700 $ 2,760 Other Detail and Ratios Other expenses $ 2,954 $ 3,262 $ 12,135 $ 3,116 $ 2,768 $ 2,869 Capitalization of DAC (764) (804) (3,013) (775) (642) (635) Other expenses, net of capitalization of DAC $ 2,190 $ 2,458 $ 9,122 $ 2,341 $ 2,126 $ 2,234 Premiums, fees and other revenues $ 11,887 $ 15,772 $ 49,486 $ 12,349 $ 11,218 $ 11,639 Expense ratio 18.4 % 15.6 % 18.4 % 19.0 % 19.0 % 19.2 % Direct expenses $ 1,288 $ 1,423 $ 5,342 $ 1,259 $ 1,188 $ 1,266 Less: Total notable items related to direct expenses — — — — (84) — Direct expenses, excluding total notable items related to direct expenses $ 1,288 $ 1,423 $ 5,342 $ 1,259 $ 1,272 $ 1,266 Adjusted other expenses $ 2,899 $ 3,175 $ 11,872 $ 2,854 $ 2,700 $ 2,760 Adjusted capitalization of DAC (764) (804) (3,008) (686) (642) (620) Adjusted other expenses, net of adjusted capitalization of DAC $ 2,135 $ 2,371 $ 8,864 $ 2,168 $ 2,058 $ 2,140 Less: Total notable items related to adjusted other expenses — — — — (84) — Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses $ 2,135 $ 2,371 $ 8,864 $ 2,168 $ 2,142 $ 2,140 Adjusted premiums, fees and other revenues $ 11,820 $ 15,700 $ 49,137 $ 11,413 $ 11,122 $ 11,419 Less: PRT 487 4,163 4,635 — (14) (24) Adjusted premiums, fees and other revenues, excluding PRT $ 11,333 $ 11,537 $ 44,502 $ 11,413 $ 11,136 $ 11,443 Direct expense ratio 10.9 % 9.1 % 10.9 % 11.0 % 10.7 % 11.1 % Direct expense ratio, excluding total notable items related to direct expenses and PRT 11.4 % 12.3 % 12.0 % 11.0 % 11.4 % 11.1 % Adjusted expense ratio 18.1 % 15.1 % 18.0 % 19.0 % 18.5 % 18.7 % Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT 18.8 % 20.6 % 19.9 % 19.0 % 19.2 % 18.7 %


 
21 Premiums, Fees and Other Revenues (In millions) 3Q20 4Q20 2020 1Q21 2Q21 3Q21 Total Company - Premiums, Fees and Other Revenues Premiums, fees and other revenues $ 11,887 $ 15,772 $ 49,486 $ 12,349 $ 11,218 $ 11,639 Less: Unearned revenue adjustments 2 8 33 — 12 46 Less: GMIB fees 26 25 102 25 24 25 Less: Settlement of foreign currency earnings hedges — — — — — — Less: TSA fees 39 39 159 35 60 73 Less: Divested businesses — — 55 876 — 76 Adjusted premiums, fees and other revenues $ 11,820 $ 15,700 $ 49,137 $ 11,413 $ 11,122 $ 11,419


 
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