Document
false0001099219 0001099219 2020-08-05 2020-08-05 0001099219 us-gaap:CommonStockMember 2020-08-05 2020-08-05 0001099219 us-gaap:SeriesEPreferredStockMember 2020-08-05 2020-08-05 0001099219 us-gaap:SeriesAMember 2020-08-05 2020-08-05 0001099219 us-gaap:SeriesFPreferredStockMember 2020-08-05 2020-08-05


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549  
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
Date of report (Date of earliest event reported): August 5, 2020
METLIFE, INC.
(Exact Name of Registrant as Specified in Its Charter)
Delaware
(State or Other Jurisdiction of Incorporation)
 
1-15787
 
13-4075851
(Commission File Number)
 
(IRS Employer Identification No.)
 
 
 
 
 
 
 
200 Park Avenue,
New York,
NY

 
10166-0188
(Address of Principal Executive Offices)
 
(Zip Code)
(212) 578-9500
(Registrant’s Telephone Number, Including Area Code)
N/A
(Former Name or Former Address, if Changed Since Last Report) 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
☐
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Common Stock, par value $0.01
MET
New York Stock Exchange
Floating Rate Non-Cumulative Preferred Stock,
Series A, par value $0.01
MET PRA
New York Stock Exchange
Depositary Shares, each representing a 1/1,000th
interest in a share of 5.625% Non-Cumulative
Preferred Stock, Series E
MET PRE
New York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 4.75% Non-Cumulative Preferred Stock, Series F
MET PRF
New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company    ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ☐





Item 2.02 Results of Operations and Financial Condition.
On August 5, 2020, MetLife, Inc. issued (i) a news release announcing its results for the quarter ended June 30, 2020 (the “Earnings Release”), a copy of which is attached hereto as Exhibit 99.1 and is incorporated herein by reference, and (ii) a Quarterly Financial Supplement for the quarter ended June 30, 2020 (the “Quarterly Financial Supplement”), a copy of which is attached hereto as Exhibit 99.2 and is incorporated herein by reference. The Earnings Release and the Quarterly Financial Supplement are furnished and not filed pursuant to instruction B.2 of Form 8-K.
Item 7.01 Regulation FD Disclosure.
On August 5, 2020, MetLife, Inc. issued a supplemental slide presentation for the quarter ended June 30, 2020 (the “Supplemental Slides”), a copy of which is attached hereto as Exhibit 99.3 and is incorporated herein by reference. The slides highlight information in MetLife, Inc.’s Earnings Release and Quarterly Financial Supplement, and provide certain outlook information for the quarter ending September 30, 2020. The Supplemental Slides are furnished and not filed pursuant to instruction B.2 of Form 8-K.
Item 8.01 Other Events.
As used herein, “MetLife,” the “Company,” “we,” “our” and “us” refer to MetLife, Inc., a Delaware corporation incorporated in 1999, its subsidiaries and affiliates.
Consolidated Company Outlook
The following information should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Executive Summary - Consolidated Company Outlook” included in the 2019 Annual Report. There have been no material changes to our consolidated company outlook from that previously discussed in the 2019 Annual Report except as noted below.
We continue to closely monitor developments relating to the COVID-19 Pandemic and assess its impact on our business. The COVID-19 Pandemic continues to impact the global economy and financial markets and has caused volatility in the global equity, credit and real estate markets. Governments and businesses have taken numerous measures to try to contain the virus, such as travel bans and restrictions, quarantines, social distancing, shelter in place or total lock down orders, and business limitations and shutdowns. Some governments and businesses have begun to ease some restrictions. Others have reinstated restrictions they previously lifted. Nevertheless, these measures have disrupted and will continue to disrupt business activity and have resulted in an economic slowdown and volatility in the financial markets, to which central banks around the world have responded with unprecedented fiscal and monetary policies.
In addition, a prolonged low, zero, or negative interest rate environment remains possible. We anticipate that the current low interest rate environment will continue in 2020, and potentially longer. We believe that our investment portfolio is highly diversified and well positioned to withstand economic downturns; however, we expect that the market-related effects of the COVID-19 Pandemic, as well as the sustained low interest rate environment, will continue to have an impact across our investment portfolio. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Industry Trends - Impact of a Sustained Low Interest Rate Environment” included in the 2019 Annual Report for discussion of the mitigating actions the Company has taken to reduce interest rate sensitivity as market interest rates are a key driver of our results.
Events related to the COVID-19 Pandemic may continue to adversely affect our business operations, investment portfolio, derivatives, financial results or financial condition. See “Risk Factors -The Course of the Novel Coronavirus (COVID-19) Pandemic, and Responses to It, Are Uncertain and Difficult to Predict, But Have Adversely Affected and May Continue to Adversely Affect Our Business, Results of Operations, and Financial Condition” disclosed from time to time in MetLife, Inc.’s periodic reports. We have implemented risk management and business continuity plans and taken preventive measures and other precautions, such as employee business travel restrictions and remote work arrangements which, to date, have enabled us to maintain our critical business processes, customer service levels, relationships with key vendors, financial reporting systems, internal controls over financial reporting and disclosure controls and procedures.
We granted accommodations to our customers, borrowers and lessees, including (i) waiving exclusions, such as deferred rate increases, extending premium grace periods, waiving late payment fees, and relaxing claim documentation requirements, (ii) credits on auto and insured dental premiums, (iii) payment deferrals and other loan modifications on certain commercial, agricultural and residential mortgage loans, and (iv) certain operating and direct financing lease concessions.
During the first quarter of 2020, MetLife, Inc. proactively raised $2.0 billion from the capital markets ($1.0 billion of preferred stock and $1.0 billion of senior debt), providing us with additional capital flexibility in dealing with cash flow volatility related to the current environment, as well as demonstrating our ongoing access to capital markets. As of June 30, 2020, we had $6.6 billion of cash and liquid assets at the holding companies.





Our capital stress testing and longstanding commitment to liquidity position us to withstand the current crisis. We have, and may continue to maintain, a higher than normal level of short-term liquidity, which may adversely affect net investment income if the reinvestment process occurs over an extended period of time. We do not expect any material liquidity deficiencies, and we expect to remain able to comply with the financial covenants of our credit agreements. We will continue reviewing accounting estimates, asset valuations and various financial scenarios for capital and liquidity. See “- Industry Trends - Regulatory Developments,” “- Investments - Current Environment” and “Risk Factors” disclosed from time to time in MetLife, Inc.’s periodic reports for additional information.
As noted in our 2019 Annual Report, we expected (i) the average annual ratio of free cash flow to adjusted earnings over the two-year period of 2020 and 2021 to be 65% to 75%, assuming interest rates follow the observable forward yield curves as of December 31, 2019, including a 10-year U.S. Treasury rate between 1.5% and 4.5%, and (ii) to generate approximately $20.0 billion of free cash flow over the next five years. Equity market prices have increased during the second quarter of 2020, but remain volatile. Interest rates remain low and we continue to see equity market volatility; as a result, our ability to meet these targets could be challenged.
Assuming (i) interest rates follow the observable forward yield curves as of June 30, 2020, including a 10-year U.S. Treasury rate of 0.66% at June 30, 2020, 0.75% at December 31, 2020 and 0.91% at December 31, 2021, (ii) a mid-single digit S&P Global Ratings 500 equity index decline for the full year 2020, and (iii) a mid-single digit S&P 500 equity index increase for the full year 2021, we expect the average annual ratio of free cash flow to adjusted earnings over the two-year period of 2019 and 2020 to be 65% to 75%. Over the two-year period of 2020 and 2021, if equity markets and credit spreads revert back to the March 31, 2020 levels, our average annual ratio of free cash flow to adjusted earnings could be 40% to 60% reflecting the impact of regulatory cash flow testing on our New York domiciled insurance entity, Metropolitan Life Insurance Company, and the related impact of the COVID-19 Pandemic on investment credit losses.
We continue to target an adjusted return on equity, excluding accumulated other comprehensive income other than foreign currency translation adjustments of 12% to 14% over the near-term under non-recessionary market conditions. However, with (i) recent macroeconomic changes and equity market volatility, (ii) actual private equity returns of negative 8% in the second quarter of 2020, and (iii) assuming (a) interest rates follow the observable forward yield curves as of June 30, 2020, including our updated assumptions for the 10-year U.S. Treasury rates noted above, (b) a mid-single digit S&P 500 equity index decline for the full year 2020, and (c) positive mid-single digit private equity returns in the third quarter of 2020, we expect to be below the low end of the target range. This target range also included the completion of restructuring charges related to our unit cost improvement program which, as we noted in our 2019 Annual Report, is expected to result in an approximately $900 million of pre-tax expense margin expansion in 2020, or approximately a 12.3% direct expense ratio, excluding total notable items related to direct expenses and pension risk transfers, in 2020. We remain committed to achieving this direct expense ratio in 2020 while creating additional capacity to fund over $1.0 billion in incremental technology and innovative investments to accelerate our growth over the next five years and to manage expense margins and protect profit margins in more challenging environments.
Furthermore, we remain fully committed to our Next Horizon Strategy, which was introduced at our December 2019 Investor Day.
Our outlook relies on the accuracy of our assumptions about future economic and business conditions, which can be affected by known and unknown risks and other uncertainties, such as those posed by the COVID-19 Pandemic. Due to the evolving and highly uncertain nature of the COVID-19 Pandemic, we are continually reviewing our assumptions, implementing plans, and taking precautions. As we obtain more information regarding the effects of the COVID-19 Pandemic, the effect and efficacy of efforts taken to respond to it, and the impact of these events on our business operations, investment portfolio, derivatives, financial results and financial condition, we may revise our outlook. Additional guidance from the U.S. Treasury, the U.S. Securities and Exchange Commission or the Financial Accounting Standards Board may also require us to revise our outlook in future periods.
Forward-Looking Statements and Other Financial Information
The forward-looking statements in this Item 8.01 of MetLife’s Current Report on Form 8-K such as “accelerate,” “anticipate,” “assuming,” “believe,” “can be affected,” “committed to,” “continue,” “could,” “expect,” “if,” “may,” “next,” “possible,” “potential,” “remain,” “target,” “well positioned,” and “will” are based on assumptions and expectations that involve risks and uncertainties, including the “Risk Factors” MetLife, Inc. describes in its U.S. Securities and Exchange Commission filings. MetLife’s future results could differ, and it has no obligation to correct or update any of these statements.
We refer to observable forward yield curves as of a particular date in connection with making our estimates for future results. The observable forward yield curves at a given time are based on implied future interest rates along a range of interest rate durations. This includes the 10-year U.S. Treasury rate which we use as a benchmark rate to describe longer-term interest rates used in our estimates for future results.





Item 9.01 Financial Statements and Exhibits.
101
Pursuant to Rule 406 of Regulation S-T, the cover page is formatted in Inline XBRL (Inline eXtensible Business Reporting Language)
104
Cover Page Interactive Data File (embedded within the Inline XBRL document and included in Exhibit 101)





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
 
 
METLIFE, INC.
 
 
By:
 
/s/ Tamara L. Schock
 
 
Name:
 
Tamara L. Schock
 
 
Title:
 
Executive Vice President and
Chief Accounting Officer
Date: August 5, 2020



Exhibit 99.1



mllogonewa21.jpg
For Immediate Release İ Global Communications İ MetLife, Inc.


METLIFE ANNOUNCES SECOND QUARTER 2020 RESULTS
NEW YORK, Aug. 5, 2020 - MetLife, Inc. (NYSE: MET) today announced its second quarter 2020 results.
Second Quarter Results Summary
•
Net income of $68 million, or $0.07 per share, compared to net income of $1.7 billion, or $1.77 per share in the second quarter of 2019.
•
Adjusted earnings of $758 million, or $0.83 per share, compared to adjusted earnings of $1.3 billion, or $1.38 per share in the second quarter 2019.
•
Adjusted earnings, excluding total notable items, of $758 million, or $0.83 per share, compared to adjusted earnings, excluding total notable items, of $1.4 billion, or $1.46 per share in the second quarter 2019.
•
Book value of $78.65 per share, up 22 percent from $64.61 per share at June 30, 2019.
•
Book value, excluding accumulated other comprehensive income (AOCI) other than foreign currency translation adjustments (FCTA), of $52.27 per share, up 11 percent from $47.09 per share at June 30, 2019.
•
Return on equity (ROE) of 0.4 percent.
•
Adjusted ROE, excluding AOCI other than FCTA, of 6.4 percent.
•
Holding company cash and liquid assets of $6.6 billion at June 30, 2020, which is above our target cash buffer of $3.0 - 4.0 billion.


“MetLife delivered solid underlying business performance in the second quarter,” said MetLife President and CEO Michel Khalaf. “The decline in our private equity portfolio was squarely within our expectations.  On underwriting, our well-diversified set of businesses provided meaningful offsets to increased claims from COVID-19. The quarter also demonstrated our ongoing commitment to consistent execution, which was evident in our strong cash generation and expense discipline."
“During these extraordinarily challenging times, our people remain committed to keeping our promises and fulfilling our obligations - to our customers, who are counting on us to be there for them; to our shareholders, who are depending on us to create long-term value; and to our communities, who are looking to us to help build a more secure, stable and equitable future.”



Page 1 of 27




Second Quarter 2020 Summary
($ in millions, except per share data)
 
Three months ended
June 30,
 
 
 
2020
 
2019
 
Change
 
Premiums, fees and other revenues
 
$
10,491

 
$
12,019

 
(13)%
 
Net investment income
 
4,087

 
4,693

 
(13)%
 
Net investment gains (losses)
 
231

 
61

 

 
Net derivative gains (losses)
 
(710
)
 
724

 

 
Total revenues
 
$
14,099

 
$
17,497

 
(19)%
 
 
 
 
 
 
 

 
Total adjusted revenues
 
$
13,845

 
$
16,454

 
(16)%
 
Adjusted premiums, fees and other revenues
 
$
10,401

 
$
11,900

 
(13)%
 
Adjusted premiums, fees and other revenues, excluding pension risk transfer (PRT)
 
$
10,407

 
$
11,344

 
(8)%
 
 
 
 
 
 
 
 
 
Net income (loss)
 
$
68

 
$
1,684

 
(96)%
 
Net income (loss) per share
 
$
0.07

 
$
1.77

 
(96)%
 
 
 
 
 
 
 

 
Adjusted earnings
 
$
758

 
$
1,319

 
(43)%
 
Adjusted earnings per share
 
$
0.83

 
$
1.38

 
(40)%
 
Adjusted earnings, excluding total notable items
 
$
758

 
$
1,389

 
(45)%
 
Adjusted earnings, excluding total notable items per share
 
$
0.83

 
$
1.46

 
(43)%
 
 
 
 
 
 
 
 
 
Book value per share
 
$
78.65


$
64.61


22%
 
Book value per share, excluding AOCI other than FCTA
 
$
52.27


$
47.09


11%
 
 
 
 
 
 
 
 
 
Expense ratio
 
21.0
%
 
20.3
%
 
   
 
Direct expense ratio, excluding total notable items related to direct expenses and PRT
 
12.4
%
 
12.3
%
 
 
 
Adjusted expense ratio, excluding total notable items related to other expenses and PRT
 
20.6
%
 
20.0
%
 
 
 
 
 
 
 
 
 
 
 
ROE
 
0.4
%
 
11.6
%
 
 
 
Adjusted ROE, excluding AOCI other than FCTA
 
6.4
%
 
12.1
%
 
 
 
Adjusted ROE, excluding total notable items (excludes AOCI other than FCTA)
 
6.4
%
 
12.7
%
 
 
 
MetLife reported second quarter 2020 premiums, fees and other revenues of $10.5 billion, down 13 percent over the second quarter of 2019. Adjusted premiums, fees and other revenues were $10.4 billion, down 13 percent, and down 11 percent on a constant currency basis from the prior-year period.
Net investment income was $4.1 billion, down 13 percent from the second quarter of 2019. Adjusted net investment income was $3.4 billion, down 24 percent from the prior-year period. The decline in net investment income was primarily driven by a loss in variable investment income, which reflects a one quarter reporting lag for private equity results.

Page 2 of 27




Net derivative losses amounted to $710 million, or $561 million after tax during the quarter, driven by stronger equity markets and higher longer-term interest rates.
Net income was $68 million, compared to net income of $1.7 billion in the second quarter of 2019. On a per share basis, net income was $0.07, compared to net income of $1.77 in the prior-year period.
MetLife reported adjusted earnings of $758 million, down 43 percent, and down 41 percent on a constant currency basis, from the second quarter of 2019. On a per share basis, adjusted earnings were $0.83, down 40 percent from the prior-year period.

Information regarding the non-GAAP and other financial measures included in this news release and reconciliation of the non-GAAP financial measures to GAAP measures are in “Non-GAAP and Other Financial Disclosures” below and in the tables that accompany this news release.

Details about projected impacts of COVID-19 and other developments to MetLife are available under the heading “3Q20 Outlook” in MetLife’s second quarter 2020 supplemental slides, titled “2Q20 Supplemental Slides,” which are available together with MetLife’s Quarterly Financial Supplement for this period on the MetLife Investor Relations website at www.metlife.com, and in the Form 8-K furnished by MetLife to the U.S. Securities and Exchange Commission in connection with this earnings release.

Adjusted Earnings by Segment Summary*
 
Three months ended
June 30, 2020
Segment
Change from
prior-year period
Change from
prior-year
period (on a
constant
currency
basis)
U.S.
(29)%
 
Asia
(29)%
(27)%
Latin America
(17)%
3%
Europe, the Middle East and Africa (EMEA)
51%
59%
MetLife Holdings
(93)%
 
*The percentages in this table are on a reported and constant currency basis, and do not exclude notable items.

Business Discussions
All comparisons of the results for the second quarter of 2020 in the business discussions that follow are with the second quarter of 2019, unless otherwise noted. The second quarter of 2020 notable items table follows the Business Discussions section of this release.

Page 3 of 27




U.S.
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$523
$732
(29)%
Adjusted premiums, fees and other revenues
$5,692
$6,731
(15)%
Adjusted premiums, fees and other revenues, excluding PRT
$5,698
$6,175
(8)%
Notable item(s)
$0
$0
 
•
Adjusted earnings were $523 million, down 29 percent, primarily driven by a decline in variable investment income.
•
Adjusted return on allocated equity was 18.9 percent, and adjusted return on allocated tangible equity was 21.8 percent.
•
Adjusted premiums, fees and other revenues were $5.7 billion, down 15 percent.
Group Benefits
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$248
$311
(20)%
Adjusted premiums, fees and other revenues
$4,346
$4,594
(5)%
Notable item(s)
$0
$0
 
•
Adjusted earnings were $248 million, down 20 percent, as volume growth and favorable non-medical health underwriting were more than offset by higher mortality.
•
Adjusted premiums, fees and other revenues were $4.3 billion, down 5 percent, primarily driven by the establishment of an unearned premium reserve and a premium credit to dental customers.
•
Sales were down 12 percent year-to-date due to lower jumbo case activity compared to the first half of 2019.

Page 4 of 27



Retirement and Income Solutions
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$192
$351
(45)%
Adjusted premiums, fees and other revenues
$511
$1,220
(58)%
Adjusted premiums, fees and other revenues, excluding PRT
$517
$664
(22)%
Notable item(s)
$0
$0
 
•
Adjusted earnings were $192 million, down 45 percent, driven by a decline in variable investment income, partially offset by favorable underwriting, volume growth and expense margins.
•
Adjusted premiums, fees and other revenues were $511 million, down 58 percent, primarily due to lower pension risk transfer activity in the current-year period.
•
Excluding pension risk transfers, adjusted premiums, fees and other revenues were $517 million, down 22 percent, driven by lower structured settlement and institutional income annuity sales.
•
Sales were up 53 percent year-to-date, primarily driven by higher sales of stable value products.
Property & Casualty
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$83
$70
19%
Adjusted premiums, fees and other revenues
$835
$917
(9)%
Notable item(s)
$0
$0
 
•
Adjusted earnings were $83 million, up 19 percent, driven by
favorable underwriting, partially offset by a decline in variable investment income.
•
Adjusted premiums, fees and other revenues were $835 million, down 9 percent, primarily driven by premium credits provided to our automobile customers and a higher provision for bad debt.
•
Pre-tax catastrophe losses and prior year development totaled $120 million, compared to $73 million in the prior-year period.
•
Sales were $111 million, down 31 percent, primarily driven by lower quote activity.


Page 5 of 27




ASIA
($ in millions)
At or for the three months ended June 30, 2020
At or for the three months ended June 30, 2019
Change
Adjusted earnings
$256
$359
(29)%
Adjusted earnings (constant currency)
$256
$353
(27)%
Adjusted premiums, fees and other revenues
$2,018
$2,063
(2)%
Notable item(s)
$0
$0
 
General account assets under management (at amortized cost)

$121,429
$116,009
5%
•
Adjusted earnings were $256 million, down 29 percent, and down 27 percent on a constant currency basis, as volume growth and expense margins were more than offset by a decline in variable investment income.
•
Adjusted return on allocated equity was 7.2 percent, and adjusted return on allocated tangible equity was 10.9 percent.
•
Adjusted premiums, fees and other revenues were $2.0 billion, down 2 percent, and down 3 percent on a constant currency basis.
•
General account assets under management (at amortized cost) were $121.4 billion, up 5 percent on both a reported and constant currency basis.
•
Sales were $337 million, down 44 percent on a constant currency basis, primarily driven by lower sales in Japan.
LATIN AMERICA
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$132
$159
(17)%
Adjusted earnings (constant currency)
$132
$128
3%
Adjusted premiums, fees and other revenues
$737
$1,064
(31)%
Notable item(s)
$0
$0
 
•
Adjusted earnings were $132 million, down 17 percent, primarily due to foreign exchange rates. On a constant currency basis, adjusted earnings were up 3 percent as higher equity markets impacting Chilean encaje returns and favorable underwriting were partially offset by unfavorable investment margins.
•
Adjusted return on allocated equity was 17.2 percent, and adjusted return on allocated tangible equity was 28.1 percent.
•
Adjusted premiums, fees and other revenues were $737 million, down 31 percent, and down 16 percent on a constant currency basis, driven by lower annuity sales in Chile.
•
Sales were $128 million, down 32 percent on a constant currency basis, as COVID-19 and related economic challenges impacted sales across the region.

Page 6 of 27




EMEA
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$116
$77
51%
Adjusted earnings (constant currency)
$116
$73
59%
Adjusted premiums, fees and other revenues
$660
$669
(1)%
Notable item(s)
$0
$0
 
•
Adjusted earnings were $116 million, up 51 percent, and up 59 percent on a constant currency basis, primarily driven by favorable underwriting and expense margins.
•
Adjusted return on allocated equity was 16.3 percent, and adjusted return on allocated tangible equity was 28.6 percent.
•
Adjusted premiums, fees and other revenues were $660 million, down 1 percent, and up 2 percent on a constant currency basis.
•
Sales were $193 million, down 11 percent on a constant currency basis.
METLIFE HOLDINGS
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$20
$299
(93)%
Adjusted premiums, fees and other revenues
$1,208
$1,275
(5)%
Notable item(s)
$0
$0
 
•
Adjusted earnings were $20 million, down 93 percent, driven primarily by a decline in variable investment income and unfavorable underwriting margins driven by higher mortality.
•
Adjusted return on allocated equity was 0.8 percent, and adjusted return on allocated tangible equity was 1.1 percent.
•
Adjusted premiums, fees and other revenues were $1.2 billion, down 5 percent.
CORPORATE & OTHER
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted earnings
$(289)
$(307)

Notable item(s)
$0
$(70)
 
•
Corporate & Other had an adjusted loss of $289 million, compared to an adjusted loss of $307 million in the second quarter of 2019. The notable item in the prior-year period is related to the company's recently completed cost saving initiative.

Page 7 of 27




INVESTMENTS
($ in millions)
Three months ended June 30, 2020
Three months ended June 30, 2019
Change
Adjusted net investment income
$3,444
$4,554
(24)%
•
Adjusted net investment income was $3.4 billion, down 24 percent. Variable investment income was a loss of $555 million, compared to income of $334 million in the second quarter of 2019. The loss was driven by private equity performance.
SECOND QUARTER 2020 NOTABLE ITEMS
($ in millions)
Adjusted Earnings
Three months ended June 30, 2020
Notable Items
U.S.
Asia
Latin
America
EMEA
MetLife
Holdings
Corporate
&
Other
Total
Group Benefits
Retirement and Income Solutions
Property &
Casualty
Total notable items
$0
$0
$0
$0
$0
$0
$0
$0
$0

###

Contacts:     For Media:        Ashia Razzaq    (212) 578-1538    
For Investors:         John Hall (347) 401-3404

About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit www.metlife.com.
Conference Call
MetLife will hold its second quarter 2020 earnings conference call and audio webcast on Thursday, August 6, 2020, from 9-10 a.m. (ET). The conference call will be available live via telephone and the internet. To listen via telephone, dial 844-291-6362 (U.S.) or 234-720-6995 (outside the U.S.). The participant access code is 2510803. To listen to the conference call via the internet, visit www.metlife.com through a link on the Investor Relations page. Those who want to listen to the call via telephone or the internet should dial in or go to the website at least 15 minutes prior to the call to register, and/or download and install any necessary audio software.
The conference call will be available for replay via telephone and the internet beginning at 11:00 a.m. (ET) on Thursday, August 6, 2020, until Thursday, August 13, 2020, at 11:59 p.m. (ET). To listen to a replay of the conference call via telephone, dial 866-207-1041 (U.S.) or 402-970-0847 (outside the U.S.). The access code for the replay is 3537992. To access the replay of the conference call over the internet, visit the above-mentioned website.

Page 8 of 27




Non-GAAP and Other Financial Disclosures
Any references in this news release (except in this section and the tables that accompany this release) to:
 
should be read as, respectively:
 
 
 
 
(i)
net income (loss);
 
(i) 
net income (loss) available to MetLife, Inc.’s common shareholders;
(ii)
net income (loss) per share;
 
(ii)
net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share;
(iii)
adjusted earnings;
 
(iii)
adjusted earnings available to common shareholders;
(iv)
adjusted earnings per share;
 
(iv)
adjusted earnings available to common shareholders per diluted common share;
(v)
book value per share;
 
(v)
book value per common share;
(vi)
book value per share, excluding AOCI other than FCTA;
 
(vi)
book value per common share, excluding AOCI other than FCTA;
(vii)
book value per share-tangible common stockholders’ equity;
 
(vii) 
book value per common share-tangible common stockholders’ equity;
(viii)
premiums, fees and other revenues;
 
(viii)
premiums, fees and other revenues (adjusted);
(ix)
return on equity;
 
(ix)
return on MetLife, Inc.’s common stockholders’ equity;
(x)
adjusted return on equity, excluding AOCI other than FCTA;
 
(x)
adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA;
(xi)
adjusted tangible return on equity.
 
(xi)
adjusted return on MetLife, Inc.’s tangible common stockholders’ equity.
In this news release, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with accounting principles generally accepted in the United States of America (GAAP). MetLife believes that these non-GAAP financial measures enhance the understanding of MetLife’s performance by highlighting the results of operations and the underlying profitability drivers of the business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment.

Page 9 of 27




The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP:
Non-GAAP financial measures:
 
Comparable GAAP financial measures:
 
 
 
 
(i)
total adjusted revenues;
 
(i)
total revenues;
(ii)
total adjusted expenses;
 
(ii)
total expenses;
(iii)
adjusted premiums, fees and other revenues;
 
(iii)
premiums, fees and other revenues;
(iv)
adjusted premiums, fees and other revenues, excluding PRT;
 
(iv)
premiums, fees and other revenues;
(v)
adjusted earnings;
 
(v)
income (loss) from continuing operations, net of income tax;
(vi)
adjusted net investment income;
 
(vi)
net investment income;
(vii)
adjusted capitalization of deferred policy acquisition costs (DAC);
 
(vii)
capitalization of DAC;
(viii)
adjusted earnings available to common shareholders;
 
(viii)
net income (loss) available to MetLife, Inc.’s common shareholders;
(ix)
adjusted earnings available to common shareholders, excluding total notable items;
 
(ix)
net income (loss) available to MetLife, Inc.’s common shareholders;
(x)
adjusted earnings available to common shareholders per diluted common share;
 
(x)
net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share;
(xi)
adjusted earnings available to common shareholders, excluding total notable items, per diluted common share;
 
(xi)
net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share;
(xii)
adjusted return on equity;
 
(xii)
return on equity;
(xiii)
adjusted return on equity, excluding AOCI other than FCTA;
 
(xiii)
return on equity;
(xiv)
adjusted return on equity, excluding total notable items (excludes AOCI other than FCTA);
 
(xiv)
return on equity;
(xv)
adjusted tangible return on equity;
 
(xv)
return on equity;
(xvi)
investment portfolio gains (losses);
 
(xvi)
net investment gains (losses);
(xvii)
derivative gains (losses);
 
(xvii)
net derivative gains (losses);
(xviii)
total MetLife, Inc.’s tangible common stockholders’ equity;
 
(xviii)
total MetLife, Inc.’s stockholders’ equity;
(xix)
total MetLife, Inc.’s tangible common stockholders’ equity, excluding total notable items;
 
(xix)
total MetLife, Inc.’s stockholders’ equity;
(xx)
total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA;
 
(xx)
total MetLife, Inc.’s stockholders’ equity;
(xxi)
total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA);
 
(xxi)
total MetLife, Inc.’s stockholders’ equity;
(xxii)
book value per common share, excluding AOCI other than FCTA;
 
(xxii)
book value per common share;
(xxiii)
book value per common share - tangible common stockholders' equity;
 
(xxiii)
book value per common share;

Page 10 of 27




(xxiv)
free cash flow of all holding companies;
 
(xxiv)
MetLife, Inc. (parent company only) net cash provided by (used in) operating activities;
(xxv)
adjusted other expenses;
 
(xxv)
other expenses;
(xxvi)
adjusted other expenses, net of adjusted capitalization of DAC;
 
(xxvi)
other expenses, net of capitalization of DAC;
(xxvii)
adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses;
 
(xxvii)
other expenses, net of capitalization of DAC;
(xxviii)
adjusted expense ratio;
 
(xxviii)
expense ratio;
(xxix)
adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT;
 
(xxix)
expense ratio;
(xxx)
direct expenses;
 
(xxx)
other expenses;
(xxxi)
direct expenses, excluding total notable items related to direct expenses;
 
(xxxi)
other expenses;

(xxxii)
direct expense ratio; and
 
(xxxii)
expense ratio; and
(xxxiii)
direct expense ratio, excluding total notable items related to direct expenses and PRT.
 
(xxxiii)
expense ratio.

Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period and applied to the comparable prior period.
Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this earnings news release and in this period’s quarterly financial supplement, which is available at www.metlife.com.
MetLife’s definitions of non-GAAP and other financial measures discussed in this news release may differ from those used by other companies:
Adjusted earnings and related measures
•
adjusted earnings;
•
adjusted earnings available to common shareholders;
•
adjusted earnings available to common shareholders on a constant currency basis;
•
adjusted earnings available to common shareholders, excluding total notable items;
•
adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis;
•
adjusted earnings available to common shareholders per diluted common share;
•
adjusted earnings available to common shareholders on a constant currency basis per diluted common share;
•
adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and
•
adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis per diluted common share.


Page 11 of 27




These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its Business Plan and facilitate comparisons to industry results.
Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted loss is defined as negative adjusted earnings. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends.
Adjusted revenues and adjusted expenses
These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non-core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP and are referred to as divested businesses. Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP.

Adjusted revenues also excludes net investment gains (losses) (NIGL) and net derivative gains (losses) (NDGL). Adjusted expenses also excludes goodwill impairments.
The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues:
•
Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (Unearned revenue adjustments) and certain variable annuity guaranteed minimum income benefits (GMIB) fees (GMIB fees);
•
Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments but do not qualify for hedge accounting treatment (Investment hedge adjustments), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method (Operating joint venture adjustments), (iii) excludes certain amounts related to contractholder-directed equity securities (Unit-linked contract income), (iv) excludes certain amounts related to securitization entities that are variable interest entities (VIEs) consolidated under GAAP (Securitization entities income); and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP (Certain partnership distributions); and
•
Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements (TSA fees).

Page 12 of 27




The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses:
•
Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits (PBC hedge adjustments), (ii) changes in the policyholder dividend obligation related to NIGL and NDGL (PDO adjustments), (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments (Inflation and pass-through adjustments), (iv) benefits and hedging costs related to GMIBs (GMIB costs), and (v) market value adjustments associated with surrenders or terminations of contracts (Market value adjustments);
•
Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment (PAB hedge adjustments) and excludes certain amounts related to net investment income earned on contractholder-directed equity securities (Unit-linked contract costs);
•
Amortization of DAC and value of business acquired (VOBA) excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs and (iii) Market value adjustments;
•
Amortization of negative VOBA excludes amounts related to Market value adjustments;
•
Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (Securitization entities debt expense); and
•
Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (Regulatory implementation costs), and (iii) acquisition, integration and other costs. Other expenses includes TSA fees.
Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance.
The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife’s effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms.

Page 13 of 27




Investment portfolio gains (losses) and derivative gains (losses)
These are measures of investment and hedging activity. Investment portfolio gains (losses) principally excludes amounts that are reported within net investment gains (losses) but do not relate to the performance of the investment portfolio, such as gains (losses) on sales and divestitures of businesses and goodwill impairment. Derivative gains (losses) principally excludes earned income on derivatives and amortization of premium on derivatives, where such derivatives are either hedges of investments or are used to replicate certain investments, and where such derivatives do not qualify for hedge accounting. This earned income and amortization of premium is reported within adjusted earnings and not within derivative gains (losses).
Return on equity, allocated equity, tangible equity and related measures
•
Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses) and defined benefit plans adjustment components of AOCI, net of income tax.
•
Total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses), defined benefit plans adjustment components of AOCI and total notable items, net of income tax.
•
Return on MetLife, Inc.’s common stockholders’ equity: net income (loss) available to MetLife, Inc.’s common shareholders divided by MetLife, Inc.’s average common stockholders’ equity.
•
Adjusted return on MetLife, Inc.'s common stockholders' equity: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders' equity.
•
Adjusted return on MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders' equity, excluding AOCI other than FCTA.
•
Adjusted return on MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA): adjusted earnings available to common shareholders, excluding total notable items, divided by MetLife, Inc.'s average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA).
•
Allocated equity: portion of MetLife, Inc.’s common stockholders’ equity that management allocates to each of its segments and sub-segments based on local capital requirements and economic capital. Economic capital is an internally developed risk capital model, the purpose of which is to measure the risk in the business and to provide a basis upon which capital is deployed. MetLife management periodically reviews this model to ensure that it remains consistent with emerging industry practice standards and the local capital requirements; allocated equity may be adjusted if warranted by such review. Allocated equity excludes the impact of AOCI other than FCTA.
•
Adjusted return on allocated equity: adjusted earnings available to common shareholders divided by allocated equity.

Page 14 of 27




The above measures represent a level of equity consistent with the view that, in the ordinary course of business, MetLife does not plan to sell most investments for the sole purpose of realizing gains or losses. Also, refer to the utilization of adjusted earnings and components of, or other financial measures based on, adjusted earnings mentioned above.
•
Total MetLife, Inc.’s tangible common stockholders’ equity or tangible equity: total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, value of distribution agreements (VODA) and value of customer relationships acquired (VOCRA), all net of income tax.
•
Total MetLife, Inc.’s tangible common stockholders’ equity, adjusted for total notable items: total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, value of distribution agreements (VODA), value of customer relationships acquired (VOCRA) and total notable items, all net of income tax.
•
Adjusted return on MetLife, Inc.'s tangible common stockholders' equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by MetLife, Inc.'s average tangible common stockholders' equity.
•
Allocated tangible equity: allocated equity reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
•
Adjusted return on allocated tangible equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by allocated tangible equity.
The above measures are, when considered in conjunction with regulatory capital ratios, a measure of capital adequacy.
Expense ratio, direct expense ratio, adjusted expense ratio and related measures
•
Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues.
•
Direct expense ratio: adjusted direct expenses, divided by adjusted premiums, fees and other revenues.
•
Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
•
Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues.
•
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
General account (GA) assets under management (GA AUM) and related measures
GA AUM is used by MetLife to describe assets in its GA investment portfolio which are actively managed and stated at estimated fair value. GA AUM is comprised of GA total investments and cash and cash equivalents, excluding policy loans, contractholder-directed equity securities, fair value option securities and certain other invested assets, as substantially all of these assets are not actively managed in MetLife’s GA investment portfolio. Mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures included in GA AUM (at net asset value, net of deduction for encumbering debt) have been adjusted from carrying value to estimated fair value. At the segment level, intersegment balances (intercompany activity, primarily related to investments in subsidiaries, that eliminate at the MetLife consolidated level) are excluded from GA AUM.
GA AUM (at amortized cost) excludes the following adjustments: (i) unrealized gain (loss) on investments carried at estimated fair value and (ii) adjustments from carrying value to estimated fair value on mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures. GA AUM (at amortized cost) is presented net of related allowance for credit loss.

Page 15 of 27





Statistical sales information:
•
U.S.:
▪
Group Benefits: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees from recurring premium policy sales of all products.
▪
Retirement and Income Solutions: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees only from recurring premium policy sales of specialized benefit resources and corporate-owned life insurance.
▪
Property & Casualty: calculated based on first year direct written premium, net of cancellation and endorsement activity.
•
Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group).

Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity.
The following additional information is relevant to an understanding of MetLife’s performance results and outlook:
•
Volume growth, as discussed in the context of business growth, is the period over period percentage change in adjusted earnings available to common shareholders attributable to adjusted premiums, fees and other revenues and assets under management levels, applying a model in which certain margins and factors are held constant. The most significant of such items are underwriting margins, investment margins, changes in equity market performance, expense margins and the impact of changes in foreign currency exchange rates.
•
MetLife uses a measure of free cash flow to facilitate an understanding of its ability to generate cash for reinvestment into its businesses or use in non-mandatory capital actions. MetLife defines free cash flow as the sum of cash available at MetLife’s holding companies from dividends from operating subsidiaries, expenses and other net flows of the holding companies (including capital contributions to subsidiaries), and net contributions from debt to be at or below target leverage ratios. This measure of free cash flow is prior to capital actions, such as common stock dividends and repurchases, debt reduction and mergers and acquisitions. Free cash flow should not be viewed as a substitute for net cash provided by (used in) operating activities calculated in accordance with GAAP. The free cash flow ratio is typically expressed as a percentage of annual adjusted earnings available to common shareholders.
•
Notable items represent a positive (negative) impact to adjusted earnings available to common shareholders. Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results.
•
We refer to observable forward yield curves as of a particular date in connection with making our estimates for future results. The observable forward yield curves at a given time are based on implied future interest rates along a range of interest rate durations. This includes the 10-year U.S. Treasury rate which we use as a benchmark rate to describe longer-term interest rates used in our estimates for future results.

Page 16 of 27





Forward-Looking Statements
This news release may contain or incorporate by reference information that includes or is based upon forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give expectations or forecasts of future events. These statements can be identified by the fact that they do not relate strictly to historical or current facts. They use words and terms such as "3Q," “anticipate,” "assuming," “believe,” “estimate,” “confident,” “continue,” “expect,” “target,” “hypothetical,” “long-term,” “managing,” “navigate,” “ongoing,” “outlook,” “position,” “remain,” “return,” “second half of the year,” “should,” “third quarter,” “well-positioned,” and other words and terms of similar meaning, in each of their forms of speech, or that are tied to future periods, in connection with a discussion of future performance. In particular, these include statements relating to future actions, prospective services or products, future performance or results of current and anticipated services or products, sales efforts, expenses, the outcome of contingencies such as legal proceedings, trends in operations and financial results.

Many factors will be important in determining the results of MetLife, Inc., its subsidiaries and affiliates. Forward-looking statements are based on our assumptions and current expectations, which may be inaccurate, and on the current economic environment, which may change. These statements are not guarantees of future performance. They involve a number of risks and uncertainties that are difficult to predict. Results could differ materially from those expressed or implied in the forward-looking statements. Risks, uncertainties, and other factors that might cause such differences include the risks, uncertainties and other factors identified in MetLife, Inc.’s filings with the U.S. Securities and Exchange Commission. These factors include: (1) the course of the COVID-19 pandemic and responses to it, which may also precipitate or exacerbate the remaining risks; (2) difficult economic conditions, including risks relating to interest rates, credit spreads, equity, real estate, obligors and counterparties, currency exchange rates, derivatives, and terrorism and security; (3) adverse global capital and credit market conditions, which may affect our ability to meet liquidity needs and access capital, including through credit facilities; (4) downgrades in our claims paying ability, financial strength or credit ratings; (5) availability and effectiveness of reinsurance, hedging or indemnification arrangements; (6) increasing cost and limited market capacity for statutory life insurance reserve financings; (7) the impact on us of changes to and implementation of the wide variety of laws and regulations to which we are subject; (8) regulatory, legislative or tax changes relating to our operations that may affect the cost of, or demand for, our products or services; (9) adverse results or other consequences from litigation, arbitration or regulatory investigations; (10) legal, regulatory and other restrictions affecting MetLife, Inc.’s ability to pay dividends and repurchase common stock; (11) MetLife, Inc.’s primary reliance, as a holding company, on dividends from subsidiaries to meet free cash flow targets and debt payment obligations and the applicable regulatory restrictions on the ability of the subsidiaries to pay such dividends; (12) investment losses, defaults and volatility; (13) potential liquidity and other risks resulting from our participation in a securities lending program and other transactions; (14) changes to securities and investment valuations, allowances and impairments taken on investments, and methodologies, estimates and assumptions;

Page 17 of 27




(15) differences between actual claims experience and underwriting and reserving assumptions; (16) political, legal, operational, economic and other risks relating to our global operations; (17) competitive pressures, including with respect to pricing, entry of new competitors, consolidation of distributors, the development of new products by new and existing competitors, and for personnel; (18) the impact of technological changes on our businesses; (19) catastrophe losses; (20) a deterioration in the experience of the closed block established in connection with the reorganization of Metropolitan Life Insurance Company; (21) impairment of goodwill or other long-lived assets, or the establishment of a valuation allowance against our deferred income tax asset; (22) changes in assumptions related to deferred policy acquisition costs, deferred sales inducements or value of business acquired; (23) exposure to losses related to guarantees in certain products; (24) ineffectiveness of risk management policies and procedures or models; (25) a failure in cybersecurity systems or other information security systems or disaster recovery plans; (26) any failure to protect the confidentiality of client information; (27) changes in accounting standards; (28) associates taking excessive risks; (29) difficulties in or complications from marketing and distributing products through our distribution channels; (30) increased expenses relating to pension and other postretirement benefit plans; (31) inability to protect our intellectual property rights or claims of infringement of others’ intellectual property rights; (32) difficulties, unforeseen liabilities, asset impairments, or rating agency actions arising from business acquisitions and dispositions, joint ventures, or other legal entity reorganizations; (33) unanticipated or adverse developments that could harm our expected operational or other benefits from the separation of Brighthouse Financial, Inc. and its subsidiaries; (34) the possibility that MetLife, Inc.’s Board of Directors may influence the outcome of stockholder votes through the voting provisions of the MetLife Policyholder Trust; (35) provisions of laws and our incorporation documents that may delay, deter or prevent takeovers and corporate combinations involving MetLife; and (36) other risks and uncertainties described from time to time in MetLife, Inc.’s filings with the U.S. Securities and Exchange Commission.

MetLife, Inc. does not undertake any obligation to publicly correct or update any forward-looking statement if MetLife, Inc. later becomes aware that such statement is not likely to be achieved. Please consult any further disclosures MetLife, Inc. makes on related subjects in reports to the U.S. Securities and Exchange Commission.


Page 18 of 27




MetLife, Inc.
GAAP Interim Condensed Consolidated Statements of Operations
(Unaudited)
(In millions)
 
 
 
 
 
 
 
For the Three Months Ended
 
 
June 30,
 
 
2020
 
2019
Revenues
 
 
 
 
Premiums
 
$
8,736

 
$
10,129

Universal life and investment-type product policy fees
 
1,299

 
1,412

Net investment income
 
4,087

 
4,693

Other revenues
 
456

 
478

Net investment gains (losses)
 
231

 
61

Net derivative gains (losses)
 
(710
)
 
724

Total revenues
 
14,099

 
17,497

 
 
 
 
 
Expenses
 
 
 
 
Policyholder benefits and claims
 
8,667

 
9,993

Interest credited to policyholder account balances
 
1,962

 
1,515

Policyholder dividends
 
290

 
302

Capitalization of DAC
 
(671
)
 
(837
)
Amortization of DAC and VOBA
 
560

 
689

Amortization of negative VOBA
 
(10
)
 
(10
)
Interest expense on debt
 
232

 
274

Other expenses
 
2,872

 
3,274

Total expenses
 
13,902

 
15,200

 
 
 
 
 
Income (loss) from continuing operations before provision for income tax
 
197

 
2,297

Provision for income tax expense (benefit)
 
47

 
551

Income (loss) from continuing operations, net of income tax
 
150

 
1,746

Income (loss) from discontinued operations, net of income tax
 
—

 
—

Net income (loss)
 
150

 
1,746

Less: Net income (loss) attributable to noncontrolling interests
 
5

 
5

Net income (loss) attributable to MetLife, Inc.
 
145

 
1,741

Less: Preferred stock dividends
 
77

 
57

Net income (loss) available to MetLife, Inc.'s common shareholders
 
$
68

 
$
1,684

 
 
 
 
 
See footnotes on last page.
 
 
 
 

Page 19 of 27




MetLife, Inc.
(Unaudited)
(In millions, except per share data)
 
 
 
 
 
For the Three Months Ended
 
 
June 30,
 
 
2020
 
2019
Reconciliation to Adjusted Earnings Available to Common Shareholders
 
 
 
Earnings Per
Weighted Average
Common Share Diluted (1)
 
 
 
Earnings Per
Weighted Average
Common Share Diluted (1)
Net income (loss) available to MetLife, Inc.'s common shareholders
 
$
68

 
$
0.07

 
$
1,684

 
$
1.77

 
 
 
 
 
 
 
 
 
Adjustments from net income (loss) available to common shareholders to adjusted earnings available to common shareholders:
 
 
 
 
 
 
 
 
Less: Net investment gains (losses)
 
231

 
0.25

 
61

 
0.06

Net derivative gains (losses)
 
(710
)
 
(0.78
)
 
724

 
0.76

Premiums
 
20

 
0.02

 
—

 
—

Universal life and investment-type product policy fees
 
31

 
0.03

 
48

 
0.05

Net investment income
 
643

 
0.71

 
139

 
0.16

Other revenues
 
39

 
0.04

 
71

 
0.07

Policyholder benefits and claims and policyholder dividends
 
(244
)
 
(0.27
)
 
(112
)
 
(0.12
)
Interest credited to policyholder account balances
 
(801
)
 
(0.87
)
 
(251
)
 
(0.26
)
Capitalization of DAC
 
2

 
—

 
—

 
—

Amortization of DAC and VOBA
 
8

 
0.01

 
8

 
0.01

Amortization of negative VOBA
 
—

 
—

 
—

 
—

Interest expense on debt
 
—

 
—

 
—

 
—

Other expenses
 
(55
)
 
(0.06
)
 
(82
)
 
(0.09
)
Goodwill impairment
 
—

 
—

 
—

 
—

Provision for income tax (expense) benefit
 
151

 
0.17

 
(236
)
 
(0.24
)
Income (loss) from discontinued operations, net of income tax
 
—

 
—

 
—

 
—

Add: Net income (loss) attributable to noncontrolling interests
 
5

 
0.01

 
5

 
0.01

Adjusted earnings available to common shareholders
 
758

 
0.83

 
1,319

 
1.38

Less: Total notable items (2)
 
—

 
—

 
(70
)
 
(0.07
)
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
758

 
$
0.83

 
$
1,389

 
$
1.46


 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders on a constant currency basis
 
$
758

 
$
0.83

 
$
1,278

 
$
1.34

Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)
 
$
758

 
$
0.83

 
$
1,348

 
$
1.41

 
 
 
 
 
 
 
 
 
Weighted average common shares outstanding - diluted
 
 
 
913.1

 
 
 
952.9

 
 
 
 
 
 
 
 
 
See footnotes on last page.
 
 
 
 
 
 
 
 

Page 20 of 27




MetLife, Inc.
(Unaudited)
(In millions)
 
 
 
 
 
 For the Three Months Ended
 
June 30,
 
2020
 
2019
Premiums, Fees and Other Revenues
 
 
 
Premiums, fees and other revenues
$
10,491

 
$
12,019

Less: Unearned revenue adjustments
5

 
20

GMIB fees
25

 
28

Settlement of foreign currency earnings hedges
—

 
2

TSA fees
39


69

Divested businesses
21

 
—

Adjusted premiums, fees and other revenues
$
10,401

 
$
11,900

 
 
 
 
Adjusted premiums, fees and other revenues, on a constant currency basis
$
10,401

 
$
11,708

Less: Pension risk transfer (PRT) (3)
(6
)
 
556

Adjusted premiums, fees and other revenues, excluding PRT, on a constant currency basis
$
10,407

 
$
11,152

 
 
 
 
Net Investment Income (4)
 
 
 
Net investment income
$
4,087

 
$
4,693

Less: Investment hedge adjustments
(188
)
 
(118
)
Operating joint venture adjustments
—

 
—

Unit-linked contract income
818

 
261

Securitization entities income
—

 
—

Certain partnership distributions
(1
)

(4
)
Divested businesses
14

 
—

Adjusted net investment income
$
3,444

 
$
4,554

 
 
 
 
Revenues and Expenses
 
 
 
Total revenues
$
14,099

 
$
17,497

Less: Net investment gains (losses)
231

 
61

Less: Net derivative gains (losses)
(710
)
 
724

Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)
5

 
20

Less: Other adjustments to revenues:


 


GMIB fees
25

 
28

Investment hedge adjustments
(188
)
 
(118
)
Operating joint venture adjustments
—

 
—

Unit-linked contract income
818

 
261

Securitization entities income
—

 
—

Certain partnership distributions
(1
)
 
(4
)
Settlement of foreign currency earnings hedges
—

 
2

TSA fees
39

 
69

Divested businesses
35

 
—

Total adjusted revenues
$
13,845

 
$
16,454

 
 
 
 
Total expenses
$
13,902

 
$
15,200

Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)
(6
)
 
(5
)
Less: Goodwill impairment
—

 
—

Less: Other adjustments to expenses:


 


PBC hedge adjustments
9


—

Inflation and pass-through adjustments
106

 
84

GMIB costs and amortization of DAC and VOBA related to GMIB fees and GMIB costs
85

 
36

Market value adjustments and amortization of DAC, VOBA and negative VOBA related to market value adjustments
21

 
(11
)
PAB hedge adjustments
(2
)
 
(6
)
Unit-linked contract costs
796

 
257

Securitization entities debt expense
—

 
—

Noncontrolling interest
(7
)
 
(6
)
Regulatory implementation costs
—

 
7

Acquisition, integration and other costs
—

 
6

TSA fees
39


69

Divested businesses
49

 
6

Total adjusted expenses
$
12,812

 
$
14,763

 
 
 
 
See footnotes on last page.
 
 
 

Page 21 of 27




MetLife, Inc.
(Unaudited)
(In millions, except per share and ratio data)
 
 
 
 
 
For the Three Months Ended
 
 
June 30,
 
 
2020
 
2019
Expense Detail and Ratios
 
 
 
 
 
 
 
 
 
Reconciliation of Capitalization of DAC to Adjusted Capitalization of DAC
 
 
 
 
Capitalization of DAC
 
$
(671
)
 
$
(837
)
Less: Divested businesses
 
(2
)
 
—

Adjusted capitalization of DAC
 
$
(669
)
 
$
(837
)
 
 
 
 
 
Reconciliation of Other Expenses to Adjusted Other Expenses
 
 
 
 
Other expenses
 
$
2,872

 
$
3,274

Less: Noncontrolling interest
 
(7
)
 
(6
)
Less: Regulatory implementation costs
 
—

 
7

Less: Acquisition, integration and other costs
 
—

 
6

Less: TSA fees
 
39

 
69

Less: Divested businesses
 
23

 
6

Adjusted other expenses
 
$
2,817

 
$
3,192

 
 
 
 
 
Other Detail and Ratios
 
 
 
 
Other expenses
 
$
2,872

 
$
3,274

Capitalization of DAC
 
(671
)
 
(837
)
Other expenses, net of capitalization of DAC
 
$
2,201

 
$
2,437

 
 


 


Premiums, fees and other revenues
 
$
10,491

 
$
12,019

 
 


 


Expense ratio
 
21.0
%
 
20.3
%
 
 
 
 
 
Direct expenses
 
$
1,287

 
$
1,485

Less: Total notable items related to direct expenses (2)
 
—

 
88

Direct expenses, excluding total notable items related to direct expenses (2)
 
$
1,287

 
$
1,397

 
 
 
 
 
Adjusted other expenses
 
$
2,817

 
$
3,192

Adjusted capitalization of DAC
 
(669
)
 
(837
)
Adjusted other expenses, net of adjusted capitalization of DAC
 
2,148

 
2,355

Less: Total notable items related to adjusted other expenses (2)
 
—

 
88

Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (2)
 
$
2,148

 
$
2,267

 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
10,401

 
$
11,900

Less: PRT
 
(6
)
 
556

Adjusted premiums, fees and other revenues, excluding PRT
 
$
10,407

 
$
11,344

 
 
 
 
 
Direct expense ratio
 
12.4
%
 
12.5
%
Direct expense ratio, excluding total notable items related to direct expenses and PRT (2)
 
12.4
%
 
12.3
%
Adjusted expense ratio
 
20.7
%
 
19.8
%
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT (2)
 
20.6
%
 
20.0
%
 
 
 
 
 
See footnotes on last page.

Page 22 of 27




MetLife, Inc.
(Unaudited)
(In millions, except per share data)
 
 
For the Three Months Ended
 
 
June 30,
Equity Details
 
2020
 
2019
Total MetLife, Inc.'s stockholders' equity
 
$
75,693

 
$
63,811

Less: Preferred stock
 
4,312

 
3,340

MetLife, Inc.'s common stockholders' equity
 
71,381

 
60,471

Less: Net unrealized investment gains (losses), net of income tax
 
25,913

 
18,381

  Defined benefit plans adjustment, net of income tax
 
(1,968
)
 
(1,984
)
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA

47,436

 
44,074

Less: Goodwill, net of income tax
 
8,910

 
9,071

  VODA and VOCRA, net of income tax
 
264

 
288

Total MetLife, Inc.'s tangible common stockholders' equity
 
$
38,262

 
$
34,715

 
 
 
 
 
June 30,
 
 
2020
 
2019
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA
 
$
47,436

 
$
44,074

Less: Accumulated year-to-date total notable items (2)
 
—

 
(125
)
Total MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)
 
47,436

 
44,199

Less: Goodwill, net of income tax
 
8,910

 
9,071

  VODA and VOCRA, net of income tax
 
264

 
288

Total MetLife, Inc.'s tangible common stockholders' equity, excluding total notable items (2)
 
$
38,262

 
$
34,840

 
 
 
 
 
 
 
June 30,
Book Value (5)
 
2020

2019
Book value per common share
 
$
78.65

 
$
64.61

Less: Net unrealized investment gains (losses), net of income tax
 
28.55

 
19.64

   Defined benefit plans adjustment, net of income tax
 
(2.17
)
 
(2.12
)
Book value per common share, excluding AOCI other than FCTA
 
52.27

 
47.09

Less: Goodwill, net of income tax
 
9.82

 
9.69

   VODA and VOCRA, net of income tax
 
0.29

 
0.31

Book value per common share - tangible common stockholders' equity
 
$
42.16

 
$
37.09

 
 
 
 
 
Common shares outstanding, end of period
 
907.6

 
935.9

 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
June 30,
Average Common Stockholders' Equity
 
2020
 
2019
Average common stockholders' equity
 
$
68,645

 
$
57,820

Average common stockholders' equity, excluding AOCI other than FCTA
 
$
47,481

 
$
43,693

Average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)
 
$
47,481

 
$
43,783

Average tangible common stockholders' equity
 
$
38,342

 
$
34,323

Average tangible common stockholders' equity, excluding total notable items (2)
 
$
38,342

 
$
34,413

 
 
 
 
 
See footnotes on last page.
 
 
 
 

Page 23 of 27




MetLife, Inc.
(Unaudited)
 
 
 
 
 
 
 
For the Three Months Ended
 
 
June 30, (6)
 
 
2020

2019
Return on Equity
 
 
 
 
Return on MetLife, Inc.'s:
 
 
 
 
Common stockholders' equity
 
0.4
%
 
11.6
%
 
 
 
 
 
Adjusted return on MetLife, Inc.'s:
 
 
 
 
Common stockholders' equity
 
4.4
%
 
9.1
%
Common stockholders' equity, excluding AOCI other than FCTA
 
6.4
%
 
12.1
%
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)
 
6.4
%
 
12.7
%
Tangible common stockholders' equity (7)
 
8.0
%
 
15.5
%
Tangible common stockholders' equity, excluding total notable items (2), (7)
 
8.0
%
 
16.2
%
 
 
 
 
 
Adjusted Return on Allocated Equity:
 
 
 
 
U.S.
 
18.9
%
 
27.3
%
Asia
 
7.2
%
 
10.1
%
Latin America
 
17.2
%
 
21.5
%
EMEA
 
16.3
%
 
11.0
%
MetLife Holdings
 
0.8
%
 
12.5
%
 
 
 
 
 
Adjusted Return on Allocated Tangible Equity:
 
 
 
 
U.S.
 
21.8
%
 
31.0
%
Asia
 
10.9
%
 
15.3
%
Latin America
 
28.1
%
 
35.5
%
EMEA
 
28.6
%
 
19.8
%
MetLife Holdings
 
1.1
%
 
14.0
%
 
 
 
 
 
See footnotes on last page.
 
 
 
 


Page 24 of 27




MetLife, Inc.
Adjusted Earnings Available to Common Shareholders
(Unaudited)
(In millions)
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
 
June 30,
 
 
 
2020
 
2019
 
 
 
 
 
 
U.S. (3):
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
523

 
$
732

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
523

 
$
732

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
5,692

 
$
6,731

 
Less: PRT
 
(6
)
 
556

 
Adjusted premiums, fees and other revenues, excluding PRT
 
$
5,698

 
$
6,175

 
 
 
 
 
 
 
 
 
 
 
 
 
Variable investment income (post-tax)
 
$
(128
)
 
$
125

 
 
 
 
 
 
 
 
 
 
 
 
Group Benefits (3):
 

 

 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
248

 
$
311

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
248

 
$
311

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues

$
4,346

 
$
4,594

 
Variable investment income (post-tax)
 
$
3

 
$
20

 
 
 
 
 
 
 
 
 
 
 
 
Retirement & Income Solutions (3):
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
192

 
$
351

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
192

 
$
351

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
511

 
$
1,220

 
Less: PRT
 
(6
)
 
556

 
Adjusted premiums, fees and other revenues, excluding PRT
 
$
517

 
$
664

 
 
 
 
 
 
 
 
 
 
 
 
 
Variable investment income (post-tax)
 
$
(122
)
 
$
100

 
 
 
 
 
 
 
 
 
 
 
 
Property & Casualty (3):
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
83

 
$
70

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
83

 
$
70

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
835

 
$
917

 
Variable investment income (post-tax)
 
$
(9
)
 
$
5

 
 
 
 
 
 
See footnotes on last page.
 
 
 
 

Page 25 of 27




MetLife, Inc.
Adjusted Earnings Available to Common Shareholders (Continued)
(Unaudited)
(In millions)
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
 
June 30,
 
 
 
2020
 
2019
 
 
 
 
 
 
Asia:
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
256

 
$
359

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
256

 
$
359

 
 
 
 
 
 
 
Adjusted earnings available to common shareholders on a constant currency basis
 
$
256

 
$
353

 
Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)
 
$
256

 
$
353

 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
2,018

 
$
2,063

 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
$
2,018

 
$
2,073

 
Variable investment income (post-tax)
 
$
(77
)
 
$
45

 
 
 
 
 
 
Latin America:
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
132

 
$
159

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
132

 
$
159

 
 
 
 
 
 
 
Adjusted earnings available to common shareholders on a constant currency basis
 
$
132

 
$
128

 
Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)
 
$
132

 
$
128

 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
737

 
$
1,064

 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
$
737

 
$
882

 
Variable investment income (post-tax)
 
$
(7
)
 
$
(2
)
 
 
 
 
 
 
EMEA:
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
116

 
$
77

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
116

 
$
77

 
 
 
 
 
 
 
Adjusted earnings available to common shareholders on a constant currency basis
 
$
116

 
$
73

 
Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis (2)
 
$
116

 
$
73

 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
660

 
$
669

 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
$
660

 
$
649

 
Variable investment income (post-tax)
 
$
—

 
$
—

 
 
 
 
 
 
MetLife Holdings (3):
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
20

 
$
299

 
Less: Total notable items (2)
 
—

 
—

 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
20

 
$
299

 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
1,208

 
$
1,275

 
Variable investment income (post-tax)
 
$
(161
)
 
$
89

 
 
 
 
 
 
Corporate & Other (3):
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
(289
)
 
$
(307
)
 
Less: Total notable items (2)
 
—

 
(70
)
 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
(289
)
 
$
(237
)
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
86

 
$
98

 
Variable investment income (post-tax)
 
$
(65
)
 
$
7

 
 
 
 
 
 
See footnotes on last page.
 
 
 
 

Page 26 of 27




MetLife, Inc.
(Unaudited)
 
Cash & Capital (8), (9)
 
 
 
(In billions)
 
 
 
June 30,
 
 
2020
 
2019
Holding Companies Cash & Liquid Assets
$
6.6

 
$
4.2

 
 
 
 
 
 
 
 
 
 
Group Non-Medical Health
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
June 30,
 
 
2020
 
2019
Non-Medical Health Interest Adjusted Benefit Ratio (IABR) (10), (11)
58.5
%
 
75.4
%
 
 
 
 
 
Footnotes
 
 
 
 
 
 
 
 
(1)
Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share is calculated on a standalone basis and may not equal the result of (i) adjusted earnings available to common shareholders per diluted common share less (ii) total notable items per diluted common share.
 
 
 
 
 
(2)
Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively.
 
 
 
 
 
(3)
Results on a constant currency basis are not included as constant currency impact is not significant.
 
 
 
 
 
(4)
Results include private equity returns of (8.2%) and 3.6% for the three months ended June 30, 2020 and 2019, respectively.
 
 
 
 
 
(5)
Book values exclude $4,312 million and $3,340 million of equity related to preferred stock at June 30, 2020 and 2019, respectively.
 
 
 
 
 
(6)
Annualized using quarter-to-date results.
 
 
 
 
 
(7)
Adjusted earnings available to common shareholders used to calculate the return on tangible common stockholders' equity excludes the impact of amortization of VODA and VOCRA, net of income tax, for the three months ended June 30, 2020 and 2019 of $10 million and $9 million, respectively.
 
 
 
 
 
(8)
The total U.S. statutory adjusted capital is expected to be $21.1 billion at June 30, 2020. This balance includes MetLife, Inc.'s principal U.S. insurance subsidiaries, excluding American Life Insurance Company.
 
 
 
 
 
(9)
As of March 31, 2020 the solvency margin ratio of MetLife's insurance subsidiary in Japan was 799%, which is calculated quarterly and does not reflect conditions and factors occurring after March 31, 2020.

 
 
 
 
 
(10)
Results are derived from insurance contracts and include dental, group and individual disability, accident & health, critical illness, vision and other health. The three months ended June 30, 2020 includes a dental unearned premium reserve of 7.1%, representing approximately $300 million reduction of premium revenue (assuming an equal amount of benefits) primarily related to the significant decrease in the availability of dental services in 2Q, and a dental premium credit of 3.9%, representing approximately $200 million reduction of premium revenue (assuming an equal amount of benefits) related to dental credits for April and May 2020. Excluding these, the non-medical health IABR for the three months ended June 30, 2020 would be 69.5%.
 
 
 
 
 
(11)
Reflects actual claims experience and excludes the impact of interest credited on future policyholder benefits. The product within Group Non-Medical Health with interest credited on future policyholder benefits is disability.



Page 27 of 27

Table of Contents
Exhibit 99.2




 image0a44.jpg
Second Quarter
Financial Supplement
June 30, 2020
2



Table of Contents
image2a31.jpg

 
 
 
 
METLIFE
TABLE OF CONTENTS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

1

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As used in this QFS, “MetLife," “we” and “our” refer to MetLife, Inc., a Delaware corporation incorporated in 1999, its subsidiaries and affiliates. In this QFS, MetLife presents certain measures of its performance that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding of our performance by highlighting the results of operations and the underlying profitability drivers of our business. See Appendix for definitions of non-GAAP financial measures and other financial disclosures.
 
GAAP INTERIM CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
June 30, 2020
 
 
June 30, 2019
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
10,129

 
$
10,781

 
$
11,920

 
$
9,466

 
$
8,736

 
 
$
19,534

 
$
18,202

 
 
Universal life and investment-type product policy fees
 
1,412

 
1,440

 
1,386

 
1,431

 
1,299

 
 
2,777

 
2,730

 
 
Net investment income
 
4,693

 
4,623

 
4,644

 
3,061

 
4,087

 
 
9,601

 
7,148

 
 
Other revenues
 
478

 
419

 
451

 
439

 
456

 
 
972

 
895

 
 
Net investment gains (losses)
 
61

 
161

 
207

 
(288
)
 
231

 
 
76

 
(57
)
 
 
Net derivative gains (losses)
 
724

 
1,254

 
(1,465
)
 
4,201

 
(710
)
 
 
839

 
3,491

 
 
Total revenues
 
17,497

 
18,678

 
17,143

 
18,310

 
14,099

 
 
33,799

 
32,409

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Expenses
 

 

 

 

 

 
 

 

 
 
Policyholder benefits and claims
 
9,993

 
10,648

 
11,748

 
9,022

 
8,667

 
 
19,065

 
17,689

 
 
Interest credited to policyholder account balances
 
1,515

 
1,500

 
1,488

 
80

 
1,962

 
 
3,476

 
2,042

 
 
Policyholder dividends
 
302

 
296

 
313

 
292

 
290

 
 
602

 
582

 
 
Capitalization of DAC
 
(837
)
 
(882
)
 
(827
)
 
(774
)
 
(671
)
 
 
(1,649
)
 
(1,445
)
 
 
Amortization of DAC and VOBA
 
689

 
797

 
786

 
788

 
560

 
 
1,313

 
1,348

 
 
Amortization of negative VOBA
 
(10
)
 
(4
)
 
(9
)
 
(10
)
 
(10
)
 
 
(20
)
 
(20
)
 
 
Interest expense on debt
 
274

 
223

 
224

 
222

 
232

 
 
508

 
454

 
 
Other expenses
 
3,274

 
3,309

 
3,457

 
3,047

 
2,872

 
 
6,463

 
5,919

 
 
Total expenses
 
15,200

 
15,887

 
17,180

 
12,667

 
13,902

 
 
29,758

 
26,569

 
 
Income (loss) from continuing operations before provision for income tax
 
2,297

 
2,791

 
(37
)
 
5,643

 
197

 
 
4,041

 
5,840

 
 
Provision for income tax expense (benefit)
 
551

 
601

 
(625
)
 
1,242

 
47

 
 
910

 
1,289

 
 
Income (loss) from continuing operations, net of income tax
 
1,746

 
2,190

 
588

 
4,401

 
150

 
 
3,131

 
4,551

 
 
Income (loss) from discontinued operations, net of income tax
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Net income (loss)
 
1,746

 
2,190

 
588

 
4,401

 
150

 
 
3,131

 
4,551

 
 
Less: Net income (loss) attributable to noncontrolling interests
 
5

 
6

 
(5
)
 
3

 
5

 
 
9

 
8

 
 
Net income (loss) attributable to MetLife, Inc.
 
1,741

 
2,184

 
593

 
4,398

 
145

 
 
3,122

 
4,543

 
 
Less: Preferred stock dividends
 
57

 
32

 
57

 
32

 
77

 
 
89

 
109

 
 
Net income (loss) available to MetLife, Inc.'s common shareholders
 
$
1,684

 
$
2,152

 
$
536

 
$
4,366

 
$
68

 
 
$
3,033

 
$
4,434

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums, fees and other revenues
 
$
12,019

 
$
12,640

 
$
13,757

 
$
11,336

 
$
10,491

 
 
$
23,283

 
$
21,827

 

2

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
CORPORATE OVERVIEW
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
Unaudited (In millions, except per share data)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss) available to MetLife, Inc.'s common shareholders
 
$
1,684

 
 
$
2,152

 
 
$
536

 
 
$
4,366

 
 
$
68

 
 
Adjustments from net income (loss) available to MetLife, Inc.'s common shareholders to adjusted earnings available to common shareholders:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Less: Net investment gains (losses)
 
61

 
 
161

 
 
207

 
 
(288
)
 
 
231

 
 
Less: Net derivative gains (losses)
 
724

 
 
1,254

 
 
(1,465
)
 
 
4,201

 
 
(710
)
 
 
Less: Goodwill impairment
 
—

 
 
—

 
 
—

 
 
—

 
 
—

 
 
Less: Other adjustments to continuing operations (1)
 
(179
)
 
 
(107
)
 
 
(418
)
 
 
(65
)
 
 
(357
)
 
 
Less: Provision for income tax (expense) benefit
 
(236
)
 
 
(340
)
 
 
373

 
 
(928
)
 
 
151

 
 
Less: Income (loss) from discontinued operations, net of income tax
 
—

 
 
—

 
 
—

 
 
—

 
 
—

 
 
Add: Net income (loss) attributable to noncontrolling interests
 
5

 
 
6

 
 
(5
)
 
 
3

 
 
5

 
 
Adjusted earnings available to common shareholders
 
1,319

 
 
1,190

 
 
1,834

 
 
1,449

 
 
758

 
 
Less: Total notable items (2)
 
(70
)
 
 
(248
)
 
 
420

 
 
—

 
 
—

 
 
Adjusted earnings available to common shareholders, excluding total notable items (2)
 
$
1,389

 
 
$
1,438

 
 
$
1,414

 
 
$
1,449

 
 
$
758

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss) available to MetLife, Inc.'s common shareholders per diluted common share
 
$
1.77

 
 
$
2.30

 
 
$
0.58

 
 
$
4.75

 
 
$
0.07

 
 
Less: Net investment gains (losses)
 
0.06

 
 
0.17

 
 
0.22

 
 
(0.31
)
 
 
0.25

 
 
Less: Net derivative gains (losses)
 
0.76

 
 
1.34

 
 
(1.58
)
 
 
4.57

 
 
(0.78
)
 
 
Less: Goodwill impairment
 
—

 
 
—

 
 
—

 
 
—

 
 
—

 
 
Less: Other adjustments to continuing operations
 
(0.18
)
 
 
(0.11
)
 
 
(0.45
)
 
 
(0.08
)
 
 
(0.39
)
 
 
Less: Provision for income tax (expense) benefit
 
(0.24
)
 
 
(0.36
)
 
 
0.40

 
 
(1.01
)
 
 
0.17

 
 
Less: Income (loss) from discontinued operations, net of income tax
 
—

 
 
—

 
 
—

 
 
—

 
 
—

 
 
Add: Net income (loss) attributable to noncontrolling interests
 
0.01

 
 
0.01

 
 
(0.01
)
 
 
—

 
 
0.01

 
 
Adjusted earnings available to common shareholders per diluted common share
 
1.38

 
 
1.27

 
 
1.98

 
 
1.58

 
 
0.83

 
 
Less: Total notable items per diluted common share (2)
 
(0.07
)
 
 
(0.26
)
 
 
0.45

 
 
—

 
 
—

 
 
Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share (2), (3)
 
$
1.46

 
 
$
1.54

 
 
$
1.53

 
 
$
1.58

 
 
$
0.83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
Unaudited (In millions, except per share data)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notable items impacting adjusted earnings available to common shareholders (2):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Actuarial assumption review and other insurance adjustments
 
$
—

 
 
$
(160
)
 
 
$
—

 
 
$
—

 
 
$
—

 
 
Expense initiative costs
 
(70
)
 
 
(88
)
 
 
(119
)
 
 
—

 
 
—

 
 
Interest on tax adjustments
 
—

 
 
—

 
 
64

 
 
—

 
 
—

 
 
Tax adjustments
 
—

 
 
—

 
 
475

 
 
—

 
 
—

 
 
Total notable items 
 
$
(70
)
 
 
$
(248
)
 
 
$
420

 
 
$
—

 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notable items impacting adjusted earnings available to common shareholders per diluted common share (2):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Actuarial assumption review and other insurance adjustments
 
$
—

 
 
$
(0.17
)
 
 
$
—

 
 
$
—

 
 
$
—

 
 
Expense initiative costs
 
$
(0.07
)
 
 
$
(0.09
)
 
 
$
(0.13
)
 
 
$
—

 
 
$
—

 
 
Interest on tax adjustments
 
$
—

 
 
$
—

 
 
$
0.07

 
 
$
—

 
 
$
—

 
 
Tax adjustments
 
$
—

 
 
$
—

 
 
$
0.51

 
 
$
—

 
 
$
—

 
 
Total notable items 
 
$
(0.07
)
 
 
$
(0.26
)
 
 
$
0.45

 
 
$
—

 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
Weighted average common shares outstanding - diluted
 
952.9

 
 
936.4

 
 
925.7

 
 
920.0

 
 
913.1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) See Page A-1 for further detail.
 
 
(2) These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders and adjusted earnings available to common shareholders per diluted common share. The per share data for each notable item is calculated on a standalone basis and may not sum to total notable items. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. See Page A-2 for further detail.
 
 
(3) Calculated on a standalone basis and may not equal the result of (i) adjusted earnings available to common shareholders per diluted common share less (ii) total notable items per diluted common share.
 


3

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
CORPORATE OVERVIEW (CONTINUED)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unaudited
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Book value per common share (1)
 
$
64.61

 
$
70.71

 
$
68.62

 
$
72.62

 
$
78.65

 
 
Book value per common share, excluding AOCI other than FCTA (1)
 
$
47.09

 
$
48.56

 
$
48.97

 
$
52.36

 
$
52.27

 
 
Book value per common share - tangible common stockholders' equity (1)
 
$
37.09

 
$
38.52

 
$
38.86

 
$
42.33

 
$
42.16

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
Unaudited
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
Return on MetLife, Inc.'s (2):
 
 
 
 
 
 
 
 
 
 
 
 
Common stockholders' equity
 
11.6
%
 
13.7
%
 
3.4
%
 
27.1
%
 
0.4
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted return on MetLife, Inc.'s (2):
 
 
 
 
 
 
 
 
 
 
 
 
Common stockholders' equity
 
9.1
%
 
7.6
%
 
11.5
%
 
9.0
%
 
4.4
%
 
 
Common stockholders' equity, excluding AOCI other than FCTA
 
12.1
%
 
10.7
%
 
16.4
%
 
12.6
%
 
6.4
%
 
 
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (3)

 
12.7
%
 
12.9
%
 
12.6
%
 
12.6
%
 
6.4
%
 
 
Tangible common stockholders' equity
 
15.5
%
 
13.7
%
 
20.7
%
 
15.8
%
 
8.0
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common shares outstanding, beginning of period
 
950.2

 
935.9

 
919.6

 
915.3

 
907.6

 
 
Share repurchases
 
(15.8
)
 
(17.1
)
 
(5.1
)
 
(10.6
)
 
—

 
 
Newly issued shares
 
1.5

 
0.8

 
0.8

 
2.9

 
—

 
 
Common shares outstanding, end of period
 
935.9

 
919.6

 
915.3

 
907.6

 
907.6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Weighted average common shares outstanding - basic
 
946.2

 
929.6

 
918.7

 
914.1

 
908.8

 
 
Dilutive effect of the exercise or issuance of stock-based awards
 
6.7

 
6.8

 
7.0

 
5.9

 
4.3

 
 
Weighted average common shares outstanding - diluted
 
952.9

 
936.4

 
925.7

 
920.0

 
913.1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MetLife Policyholder Trust Shares
 
144.3

 
142.8

 
140.7

 
139.2

 
138.4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Calculated using common shares outstanding, end of period.
 
 
(2) Annualized using quarter-to-date results. See Page A-3 for further detail.
 
 
(3) Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.
 


4

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019


June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total revenues
 
$
17,497

 
$
18,678

 
$
17,143

 
$
18,310

 
$
14,099

 
 
$
33,799

 
$
32,409

 
 
Less: Net investment gains (losses)
 
61

 
161

 
207

 
(288
)
 
231

 
 
76

 
(57
)
 
 
Less: Net derivative gains (losses)
 
724

 
1,254

 
(1,465
)
 
4,201

 
(710
)
 
 
839

 
3,491

 
 
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)
 
20

 
59

 
18

 
18

 
5

 
 
20

 
23

 
 
Less: Other adjustments to revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GMIB fees
 
28

 
27

 
26

 
26

 
25

 
 
55

 
51

 
 
Investment hedge adjustments
 
(118
)
 
(121
)
 
(125
)
 
(138
)
 
(188
)
 
 
(223
)
 
(326
)
 
 
Operating joint venture adjustments
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Unit-linked contract income
 
261

 
250

 
228

 
(1,140
)
 
818

 
 
997

 
(322
)
 
 
Securitization entities income
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Certain partnership distributions
 
(4
)
 
(2
)
 
(5
)
 
(4
)
 
(1
)
 
 
(8
)
 
(5
)
 
 
Settlement of foreign currency earnings hedges
 
2

 
3

 
2

 
—

 
—

 
 
4

 
—

 
 
TSA fees
 
69

 
69

 
40

 
42

 
39

 
 
137

 
81

 
 
Divested businesses
 
—

 
60

 
63

 
56

 
35

 
 
—

 
91

 
 
Total adjusted revenues
 
$
16,454

 
$
16,918

 
$
18,154

 
$
15,537

 
$
13,845

 
 
$
31,902

 
$
29,382

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net investment income
 
$
4,693

 
$
4,623

 
$
4,644

 
$
3,061

 
$
4,087

 
 
$
9,601

 
$
7,148

 
 
Less: Adjustments to net investment income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment hedge adjustments
 
(118
)
 
(121
)
 
(125
)
 
(138
)
 
(188
)
 
 
(223
)
 
(326
)
 
 
Operating joint venture adjustments
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Unit-linked contract income
 
261

 
250

 
228

 
(1,140
)
 
818

 
 
997

 
(322
)
 
 
Securitization entities income
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Certain partnership distributions
 
(4
)
 
(2
)
 
(5
)
 
(4
)
 
(1
)
 
 
(8
)
 
(5
)
 
 
Divested businesses
 
—

 
23

 
24

 
22

 
14

 
 
—

 
36

 
 
Adjusted net investment income
 
$
4,554

 
$
4,473

 
$
4,522

 
$
4,321

 
$
3,444

 
 
$
8,835

 
$
7,765

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Variable investment income (Included in net investment income above)
 
$
334

 
$
326

 
$
327

 
$
351

 
$
(555
)
 
 
$
508

 
$
(204
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums, fees and other revenues
 
$
12,019

 
$
12,640

 
$
13,757

 
$
11,336

 
$
10,491

 
 
$
23,283

 
$
21,827

 
 
Less: Adjustments to premiums, fees and other revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unearned revenue adjustments
 
20

 
59

 
18

 
18

 
5

 
 
20

 
23

 
 
GMIB fees
 
28

 
27

 
26

 
26

 
25

 
 
55

 
51

 
 
Settlement of foreign currency earnings hedges
 
2

 
3

 
2

 
—

 
—

 
 
4

 
—

 
 
TSA fees
 
69

 
69

 
40

 
42

 
39

 
 
137

 
81

 
 
Divested businesses
 
—

 
37

 
39

 
34

 
21

 
 
—

 
55

 
 
Adjusted premiums, fees and other revenues
 
$
11,900

 
$
12,445

 
$
13,632

 
$
11,216

 
$
10,401

 
 
$
23,067

 
$
21,617

 
 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
$
11,708

 
$
12,262

 
$
13,490

 
$
11,124

 
$
10,401

 
 
 
 
 
 

5

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS (CONTINUED)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total expenses
$
15,200

 
$
15,887

 
$
17,180

 
$
12,667

 
$
13,902

 
 
$
29,758

 
$
26,569

 
 
Less: Adjustments related to net investment gains (losses) and net derivative gains (losses)
(5
)
 
39

 
106

 
30

 
(6
)
 
 
(29
)
 
24

 
 
Less: Goodwill impairment
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Less: Other adjustments to expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PBC hedge adjustment
—

 
9

 
10

 
9

 
9

 
 
—

 
18

 
 
Inflation and pass-through adjustments
84

 
87

 
(6
)
 
48

 
106

 
 
163

 
154

 
 
GMIB costs and amortization of DAC and VOBA related to GMIB fees and GMIB costs
36

 
(47
)
 
105

 
(128
)
 
85

 
 
85

 
(43
)
 
 
Market value adjustments and amortization of DAC, VOBA and negative VOBA related to market value adjustments
(11
)
 
3

 
8

 
11

 
21

 
 
(15
)
 
32

 
 
PAB hedge adjustments
(6
)
 
(5
)
 
(5
)
 
(5
)
 
(2
)
 
 
(9
)
 
(7
)
 
 
Unit-linked contract costs
257

 
223

 
240

 
(1,138
)
 
796

 
 
973

 
(342
)
 
 
Securitization entities debt expense
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Noncontrolling interest
(6
)
 
(8
)
 
5

 
(3
)
 
(7
)
 
 
(12
)
 
(10
)
 
 
Regulatory implementation costs
7

 
5

 
3

 
2

 
—

 
 
10

 
2

 
 
Acquisition, integration and other costs
6

 
8

 
7

 
6

 
—

 
 
29

 
6

 
 
TSA fees
69

 
69


40


42


39


 
137


81


 
Divested businesses
6

 
69

 
152

 
51

 
49

 
 
6

 
100

 
 
Total adjusted expenses
$
14,763

 
$
15,435

 
$
16,515

 
$
13,742

 
$
12,812

 
 
$
28,420

 
$
26,554

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 


 
 
 
 
 
 
 
Capitalization of DAC
$
(837
)
 
$
(882
)
 
$
(827
)
 
$
(774
)
 
$
(671
)
 
 
$
(1,649
)
 
$
(1,445
)
 
 
Less: Divested businesses
—

 
(11
)
 
(9
)
 
(3
)
 
(2
)
 
 
—

 
(5
)
 
 
Adjusted capitalization of DAC
$
(837
)
 
$
(871
)
 
$
(818
)
 
$
(771
)
 
$
(669
)
 
 
$
(1,649
)
 
$
(1,440
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other expenses
$
3,274

 
$
3,309

 
$
3,457

 
$
3,047

 
$
2,872

 
 
$
6,463

 
$
5,919

 
 
Less: Noncontrolling interest
(6
)
 
(8
)
 
5

 
(3
)
 
(7
)
 
 
(12
)
 
(10
)
 
 
Less: Regulatory implementation costs
7

 
5

 
3

 
2

 
—

 
 
10

 
2

 
 
Less: Acquisition, integration and other costs
6

 
8

 
7

 
6

 
—

 
 
29

 
6

 
 
Less: TSA fees
69

 
69

 
40

 
42

 
39

 
 
137

 
81

 
 
Less: Divested businesses
6

 
36

 
116

 
19

 
23

 
 
6

 
42

 
 
Adjusted other expenses
$
3,192

 
$
3,199

 
$
3,286

 
$
2,981

 
$
2,817

 
 
$
6,293

 
$
5,798

 
 
Adjusted other expenses on a constant currency basis
$
3,130

 
$
3,131

 
$
3,229

 
$
2,949

 
$
2,817

 
 
 
 
 
 


6

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
EXPENSE DETAIL AND RATIOS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions, except ratio data)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
Other expenses
$
3,274

 
$
3,309

 
$
3,457

 
$
3,047

 
$
2,872

 
 
$
6,463

 
$
5,919

 
 
Capitalization of DAC
(837
)
 
(882
)
 
(827
)
 
(774
)
 
(671
)
 
 
(1,649
)
 
(1,445
)
 
 
Other expenses, net of capitalization of DAC
$
2,437

 
$
2,427

 
$
2,630

 
$
2,273

 
$
2,201

 
 
$
4,814

 
$
4,474

 
 
 


 
 
 
 
 
 
 


 
 
 
 
 
 
 
Premiums, fees and other revenues
$
12,019

 
$
12,640

 
$
13,757

 
$
11,336

 
$
10,491

 
 
$
23,283

 
$
21,827

 
 
 


 
 
 
 
 
 
 


 
 
 
 
 
 
 
Expense ratio
20.3
%
 
19.2
%
 
19.1
%
 
20.1
%
 
21.0
%
 
 
20.7
%
 
20.5
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
Adjusted other expenses by major category


 


 


 


 


 
 


 


 
 
Direct expenses
$
1,485

 
$
1,475

 
$
1,597

 
$
1,344

 
$
1,287

 
 
$
2,905

 
$
2,631

 
 
Pension, postretirement and postemployment benefit costs
57

 
57

 
63

 
39

 
37

 
 
113

 
76

 
 
Premium taxes, other taxes, and licenses & fees
174

 
164

 
165

 
193

 
176

 
 
344

 
369

 
 
Commissions and other variable expenses
1,476

 
1,503

 
1,461

 
1,405

 
1,317

 
 
2,931

 
2,722

 
 
Adjusted other expenses
3,192

 
3,199

 
3,286

 
2,981

 
2,817

 
 
6,293

 
5,798

 
 
Adjusted capitalization of DAC
(837
)
 
(871
)
 
(818
)
 
(771
)
 
(669
)
 
 
(1,649
)
 
(1,440
)
 
 
Adjusted other expenses, net of adjusted capitalization of DAC
2,355

 
2,328

 
2,468

 
2,210

 
2,148

 
 
4,644

 
4,358

 
 
Less: Total notable items related to adjusted other expenses (1)
88

 
111

 
69

 
—

 
—

 
 
158

 
—

 
 
Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1)
$
2,267

 
$
2,217

 
$
2,399

 
$
2,210

 
$
2,148

 
 
$
4,486

 
$
4,358

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions, except ratio data)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
Employee related costs
$
916

 
$
871

 
$
948

 
$
866

 
$
840

 
 
$
1,838

 
$
1,706

 
 
Third party staffing costs
419

 
422

 
536

 
343

 
300

 
 
794

 
643

 
 
General and administrative expenses
150

 
182

 
113

 
135

 
147

 
 
273

 
282

 
 
Direct expenses
1,485

 
1,475

 
1,597

 
1,344

 
1,287

 
 
2,905

 
2,631

 
 
Less: Total notable items related to direct expenses (1)
88

 
111

 
69

 
—

 
—

 
 
158

 
—

 
 
Direct expenses, excluding total notable items related to direct expenses (1)
$
1,397

 
$
1,364

 
$
1,528

 
$
1,344

 
$
1,287

 
 
$
2,747

 
$
2,631

 
 
 


 


 


 


 


 
 


 


 
 
Adjusted other expenses, net of adjusted capitalization of DAC
$
2,355

 
$
2,328

 
$
2,468

 
$
2,210

 
$
2,148

 
 
$
4,644

 
$
4,358

 
 
Less: Total notable items related to adjusted other expenses (1)
88

 
111

 
69

 
—

 
—

 
 
158

 
—

 
 
Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1)
$
2,267

 
$
2,217

 
$
2,399

 
$
2,210

 
$
2,148

 
 
$
4,486

 
$
4,358

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
$
11,900

 
$
12,445

 
$
13,632

 
$
11,216

 
$
10,401

 
 
$
23,067

 
$
21,617

 
 
Less: PRT
556

 
1,293

 
2,499

 
(9
)
 
(6
)
 
 
554

 
(15
)
 
 
Adjusted premiums, fees and other revenues, excluding PRT
$
11,344

 
$
11,152

 
$
11,133

 
$
11,225

 
$
10,407

 
 
$
22,513

 
$
21,632

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct expense ratio
12.5
%
 
11.9
%
 
11.7
%
 
12.0
%
 
12.4
%
 
 
12.6
%
 
12.2
%
 
 
Direct expense ratio, excluding total notable items related to direct expenses and PRT (1)
12.3
%
 
12.2
%
 
13.7
%
 
12.0
%
 
12.4
%
 
 
12.2
%
 
12.2
%
 
 
 


 


 


 


 


 
 


 


 
 
Adjusted expense ratio
19.8
%
 
18.7
%
 
18.1
%
 
19.7
%
 
20.7
%
 
 
20.1
%
 
20.2
%
 
 
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT (1)
20.0
%
 
19.9
%
 
21.5
%
 
19.7
%
 
20.6
%
 
 
19.9
%
 
20.1
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Notable items are related to “interest on tax adjustments” and “expense initiative costs”. Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.
 


7

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
CONSOLIDATED BALANCE SHEETS

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASSETS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investments:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fixed maturity securities available-for-sale, at estimated fair value
 
$
318,689

 
 
$
326,049

 
 
$
327,820

 
 
$
326,685

 
 
$
340,005

 
 
Equity securities, at estimated fair value
 
1,476

 
 
1,341

 
 
1,342

 
 
1,050

 
 
1,105

 
 
Contractholder-directed equity securities and fair value option securities, at estimated fair value
 
13,000

 
 
12,671

 
 
13,102

 
 
11,145

 
 
11,911

 
 
Mortgage loans
 
77,997

 
 
78,959

 
 
80,529

 
 
81,344

 
 
82,890

 
 
Policy loans
 
9,705

 
 
9,671

 
 
9,680

 
 
9,638

 
 
9,639

 
 
Real estate and real estate joint ventures
 
10,326

 
 
10,246

 
 
10,741

 
 
11,250

 
 
11,524

 
 
Other limited partnership interests
 
7,054

 
 
7,441

 
 
7,716

 
 
8,230

 
 
7,794

 
 
Short-term investments, principally at estimated fair value
 
2,811

 
 
3,536

 
 
3,850

 
 
5,930

 
 
5,345

 
 
Other invested assets
 
20,036

 
 
21,979

 
 
19,015

 
 
27,839

 
 
24,731

 
 
Total investments
 
461,094

 
 
471,893

 
 
473,795

 
 
483,111

 
 
494,944

 
 
Cash and cash equivalents, principally at estimated fair value
 
18,435

 
 
19,452

 
 
16,598

 
 
24,094

 
 
24,289

 
 
Accrued investment income
 
3,535

 
 
3,561

 
 
3,523

 
 
3,828

 
 
3,388

 
 
Premiums, reinsurance and other receivables
 
20,425

 
 
20,723

 
 
20,443

 
 
21,224

 
 
20,848

 
 
Deferred policy acquisition costs and value of business acquired
 
17,880

 
 
17,382

 
 
17,833

 
 
17,254

 
 
16,353

 
 
Current income tax recoverable
 
97

 
 
—

 
 
—

 
 
—

 
 
—

 
 
Goodwill
 
9,408

 
 
9,278

 
 
9,308

 
 
9,159

 
 
9,245

 
 
Other assets
 
10,029

 
 
10,166

 
 
10,518

 
 
10,617

 
 
11,173

 
 
Separate account assets
 
191,264

 
 
190,357

 
 
188,445

 
 
168,454

 
 
187,343

 
 
Total assets
 
$
732,167

 
 
$
742,812

 
 
$
740,463

 
 
$
737,741

 
 
$
767,583

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LIABILITIES AND EQUITY
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Future policy benefits
 
$
191,139

 
 
$
193,310

 
 
$
194,909

 
 
$
193,106

 
 
$
196,522

 
 
Policyholder account balances
 
190,033

 
 
189,060

 
 
192,627

 
 
193,875

 
 
198,147

 
 
Other policy-related balances
 
16,815

 
 
16,960

 
 
17,171

 
 
16,755

 
 
16,870

 
 
Policyholder dividends payable
 
689

 
 
692

 
 
681

 
 
654

 
 
670

 
 
Policyholder dividend obligation
 
1,834

 
 
2,370

 
 
2,020

 
 
1,677

 
 
2,798

 
 
Payables for collateral under securities loaned and other transactions
 
25,354

 
 
28,443

 
 
26,745

 
 
35,530

 
 
34,133

 
 
Short-term debt
 
158

 
 
142

 
 
235

 
 
298

 
 
303

 
 
Long-term debt
 
13,346

 
 
13,443

 
 
13,466

 
 
14,510

 
 
14,513

 
 
Collateral financing arrangements
 
1,026

 
 
1,013

 
 
993

 
 
981

 
 
968

 
 
Junior subordinated debt securities
 
3,149

 
 
3,149

 
 
3,150

 
 
3,151

 
 
3,151

 
 
Current income tax payable
 
—

 
 
31

 
 
363

 
 
708

 
 
928

 
 
Deferred income tax liability
 
8,766

 
 
10,153

 
 
9,097

 
 
10,009

 
 
11,334

 
 
Other liabilities
 
24,548

 
 
25,070

 
 
24,179

 
 
27,570

 
 
23,963

 
 
Separate account liabilities
 
191,264

 
 
190,357

 
 
188,445

 
 
168,454

 
 
187,343

 
 
Total liabilities
 
668,121

 
 
674,193

 
 
674,081

 
 
667,278

 
 
691,643

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Preferred stock, at par value
 
—

 
 
—

 
 
—

 
 
—

 
 
—

 
 
Common stock, at par value
 
12

 
 
12

 
 
12

 
 
12

 
 
12

 
 
Additional paid-in capital
 
32,602

 
 
32,639

 
 
32,680

 
 
33,711

 
 
33,728

 
 
Retained earnings
 
31,209

 
 
32,948

 
 
33,078

 
 
36,919

 
 
36,568

 
 
Treasury stock, at cost
 
(11,643
)
 
 
(12,428
)
 
 
(12,678
)
 
 
(13,178
)
 
 
(13,178
)
 
 
Accumulated other comprehensive income (loss)
 
11,631

 
 
15,197

 
 
13,052

 
 
12,757

 
 
18,563

 
 
Total MetLife, Inc.'s stockholders' equity
 
63,811

 
 
68,368

 
 
66,144

 
 
70,221

 
 
75,693

 
 
Noncontrolling interests
 
235

 
 
251

 
 
238

 
 
242

 
 
247

 
 
Total equity
 
64,046

 
 
68,619

 
 
66,382

 
 
70,463

 
 
75,940

 
 
Total liabilities and equity
 
$
732,167

 
 
$
742,812

 
 
$
740,463

 
 
$
737,741

 
 
$
767,583

 


8

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
SUMMARY OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019
 
 
September 30, 2019
 
 
December 31, 2019
 
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings before provision for income tax
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GROUP BENEFITS
 
$
393

 
 
$
464

 
 
$
416

 
 
$
401

 
 
$
319

 
 
RETIREMENT AND INCOME SOLUTIONS
 
442

 
 
357

 
 
404

 
 
452

 
 
240

 
 
PROPERTY & CASUALTY
 
84

 
 
67

 
 
27

 
 
134

 
 
101

 
 
TOTAL U.S.
 
$
919

 
 
$
888

 
 
$
847

 
 
$
987

 
 
$
660

 
 
ASIA
 
516

 
 
501

 
 
468

 
 
491

 
 
361

 
 
LATIN AMERICA
 
216

 
 
220

 
 
204

 
 
139

 
 
188

 
 
EMEA
 
99

 
 
74

 
 
71

 
 
99

 
 
137

 
 
METLIFE HOLDINGS
 
372

 
 
183

 
 
333

 
 
344

 
 
19

 
 
CORPORATE & OTHER
 
(431
)
 
 
(383
)
 
 
(284
)
 
 
(265
)
 
 
(332
)
 
 
Total adjusted earnings before provision for income tax
 
$
1,691

 
 
$
1,483

 
 
$
1,639

 
 
$
1,795

 
 
$
1,033

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for income tax expense (benefit)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GROUP BENEFITS
 
$
82

 
 
$
98

 
 
$
87

 
 
$
89

 
 
$
71

 
 
RETIREMENT AND INCOME SOLUTIONS
 
91

 
 
73

 
 
83

 
 
93

 
 
48

 
 
PROPERTY & CASUALTY
 
14

 
 
10

 
 
2

 
 
25

 
 
18

 
 
TOTAL U.S.
 
$
187

 
 
$
181

 
 
$
172

 
 
$
207

 
 
$
137

 
 
ASIA
 
157

 
 
152

 
 
127

 
 
141

 
 
105

 
 
LATIN AMERICA
 
57

 
 
65

 
 
43

 
 
44

 
 
56

 
 
EMEA
 
22

 
 
21

 
 
5

 
 
21

 
 
21

 
 
METLIFE HOLDINGS
 
73

 
 
34

 
 
64

 
 
67

 
 
(1
)
 
 
CORPORATE & OTHER
 
(181
)
 
 
(192
)
 
 
(663
)
 
 
(166
)
 
 
(120
)
 
 
Total provision for income tax expense (benefit)
 
$
315

 
 
$
261

 
 
$
(252
)
 
 
$
314

 
 
$
198

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GROUP BENEFITS
 
$
311

 
 
$
366

 
 
$
329

 
 
$
312

 
 
$
248

 
 
RETIREMENT AND INCOME SOLUTIONS
 
351

 
 
284

 
 
321

 
 
359

 
 
192

 
 
PROPERTY & CASUALTY
 
70

 
 
57

 
 
25

 
 
109

 
 
83

 
 
TOTAL U.S.
 
$
732

 
 
$
707

 
 
$
675

 
 
$
780

 
 
$
523

 
 
ASIA
 
359

 
 
349

 
 
341

 
 
350

 
 
256

 
 
LATIN AMERICA
 
159

 
 
155

 
 
161

 
 
95

 
 
132

 
 
EMEA
 
77

 
 
53

 
 
66

 
 
78

 
 
116

 
 
METLIFE HOLDINGS
 
299

 
 
149

 
 
269

 
 
277

 
 
20

 
 
CORPORATE & OTHER (1)
 
(307
)
 
 
(223
)
 
 
322

 
 
(131
)
 
 
(289
)
 
 
Total adjusted earnings available to common shareholders (1)
 
$
1,319

 
 
$
1,190

 
 
$
1,834

 
 
$
1,449

 
 
$
758

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Includes impact of preferred stock dividends of $57 million, $32 million, $57 million, $32 million and $77 million for the three months ended June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020, respectively.

9

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE
ADJUSTED RETURN ON ALLOCATED EQUITY AND ALLOCATED TANGIBLE EQUITY (1), (2)
 
 
 
 
ADJUSTED RETURN ON ALLOCATED EQUITY
 
  
 
For the Three Months Ended
 
 
Unaudited
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
 
 
 
 
 
 
 
 
 
 
 
 
 
GROUP BENEFITS
 
44.2
%
 
52.0
%
 
46.7
%
 
43.1
%
 
 
34.3
%
 
 
RETIREMENT AND INCOME SOLUTIONS
 
23.9
%
 
19.3
%
 
21.9
%
 
23.2
%
 
 
12.4
%
 
 
PROPERTY & CASUALTY
 
13.9
%
 
11.3
%
 
5.0
%
 
21.9
%
 
 
16.7
%
 
 
TOTAL U.S.
 
27.3
%
 
26.4
%
 
25.2
%
 
28.2
%
 
 
18.9
%
 
 
ASIA
 
10.1
%
 
9.8
%
 
9.6
%
 
9.8
%
 
 
7.2
%
 
 
LATIN AMERICA
 
21.5
%
 
20.9
%
 
21.7
%
 
12.4
%
 
 
17.2
%
 
 
EMEA
 
11.0
%
 
7.6
%
 
9.4
%
 
10.9
%
 
 
16.3
%
 
 
METLIFE HOLDINGS
 
12.5
%
 
6.2
%
 
11.2
%
 
11.2
%
 
 
0.8
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADJUSTED RETURN ON ALLOCATED TANGIBLE EQUITY (3)
 
 
  
 
For the Three Months Ended
 
 
Unaudited
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
 
31.0
%
 
30.0
%
 
28.6
%
 
32.4
%
 
 
21.8
%
 
 
ASIA
 
15.3
%
 
14.9
%
 
14.6
%
 
14.8
%
 
 
10.9
%
 
 
LATIN AMERICA
 
35.5
%
 
34.6
%
 
36.0
%
 
20.3
%
 
 
28.1
%
 
 
EMEA
 
19.8
%
 
13.8
%
 
16.8
%
 
19.2
%
 
 
28.6
%
 
 
METLIFE HOLDINGS
 
14.0
%
 
7.1
%
 
12.5
%
 
12.5
%
 
 
1.1
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Annualized using quarter-to-date results.
 
(2) Allocated equity and allocated tangible equity are presented below:
 
 
  
 
 
ALLOCATED EQUITY
 
ALLOCATED TANGIBLE EQUITY
 
 
 
Unaudited (In millions)
 
 
2019
 
2020
 
2019
 
 
2020
 
 
 
U.S.
 
 
 
 
 
 
 
 
 
 
 
 
 
GROUP BENEFITS
 
 
$
2,817

 
$
2,896

 
 
 
 
 
 
 
 
RETIREMENT AND INCOME SOLUTIONS
 
 
5,876

 
6,187

 
 
 
 
 
 
 
 
PROPERTY & CASUALTY
 
 
2,020

 
1,991

 
 
 
 
 
 
 
 
TOTAL U.S.
 
 
$
10,713

 
$
11,074

 
$
9,447

 
 
$
9,652

 
 
 
ASIA
 
 
$
14,274

 
$
14,313

 
$
9,396

 
 
$
9,490

 
 
 
LATIN AMERICA
 
 
$
2,965

 
$
3,074

 
$
1,791

 
 
$
1,876

 
 
 
EMEA
 
 
$
2,802

 
$
2,855

 
$
1,595

 
 
$
1,649

 
 
 
METLIFE HOLDINGS
 
 
$
9,599

 
$
9,893

 
$
8,715

 
 
$
9,022

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3) Adjusted earnings available to common shareholders used to calculate the adjusted return on allocated tangible equity excludes the impact of amortization on VODA and VOCRA, net of income tax, as presented below:
 
 
 
 
For the Three Months Ended
 
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
U.S.
 
$
1

 
$
1

 
$
—

 
$
1

 
 
$
2

 
 
 
ASIA
 
$
1

 
$
1

 
$
2

 
$
1

 
 
$
2

 
 
 
LATIN AMERICA
 
$
—

 
$
—

 
$
—

 
$
—

 
 
$
—

 
 
 
EMEA
 
$
2

 
$
2

 
$
1

 
$
1

 
 
$
2

 
 
 
METLIFE HOLDINGS
 
$
5

 
$
5

 
$
3

 
$
4

 
 
$
4

 


10

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS

 
 
 
  
For the Three Months Ended
 
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
6,234

 
$
6,903

 
$
8,097

 
$
5,674

 
$
5,184

 
 
$
11,801

 
$
10,858

 
 
Universal life and investment-type product policy fees
 
274

 
264

 
270

 
275

 
268

 
 
544

 
543

 
 
Net investment income
 
1,795

 
1,760

 
1,747

 
1,766

 
1,425

 
 
3,514

 
3,191

 
 
Other revenues
 
223

 
224

 
219

 
240

 
240

 
 
444

 
480

 
 
Total adjusted revenues
 
8,526

 
9,151

 
10,333

 
7,955

 
7,117

 
 
16,303

 
15,072

 
 

 

 

 

 

 
 
 
 
 
 
 
 
 
Adjusted expenses
 

 

 

 

 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
6,101

 
6,759

 
7,932

 
5,435

 
5,038

 
 
11,474

 
10,473

 
 
Interest credited to policyholder account balances
 
504

 
507

 
472

 
458

 
412

 
 
1,005

 
870

 
 
Capitalization of DAC
 
(127
)
 
(131
)
 
(112
)
 
(112
)
 
(122
)
 
 
(241
)
 
(234
)
 
 
Amortization of DAC and VOBA
 
117

 
121

 
123

 
119

 
115

 
 
231

 
234

 
 
Amortization of negative VOBA
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Interest expense on debt
 
3

 
3

 
2

 
2

 
2

 
 
5

 
4

 
 
Other expenses
 
1,009

 
1,004

 
1,069

 
1,066

 
1,012

 
 
2,002

 
2,078

 
 
Total adjusted expenses
 
7,607

 
8,263

 
9,486

 
6,968

 
6,457

 
 
14,476

 
13,425

 
 
Adjusted earnings before provision for income tax
 
919

 
888

 
847

 
987

 
660

 
 
1,827

 
1,647

 
 
Provision for income tax expense (benefit)
 
187

 
181

 
172

 
207

 
137

 
 
371

 
344

 
 
Adjusted earnings
 
732

 
707

 
675

 
780

 
523

 
 
1,456

 
1,303

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
732

 
$
707

 
$
675

 
$
780

 
$
523

 
 
$
1,456

 
$
1,303

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
6,731

 
$
7,391

 
$
8,586

 
$
6,189

 
$
5,692

 
 
$
12,789

 
$
11,881

 
 
Less: PRT
 
556

 
1,293

 
2,499

 
(9
)
 
(6
)
 
 
554

 
(15
)
 
 
Adjusted premiums, fees and other revenues, excluding PRT
 
$
6,175

 
$
6,098

 
$
6,087

 
$
6,198

 
$
5,698

 
 
$
12,235

 
$
11,896

 

11

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
GROUP BENEFITS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
4,247

 
$
4,239

 
$
4,217

 
$
4,487

 
$
3,989

 
 
$
8,455

 
$
8,476

 
 
Universal life and investment-type product policy fees
 
203

 
198

 
194

 
204

 
200

 
 
397

 
404

 
 
Net investment income
 
292

 
293

 
297

 
277

 
277

 
 
572

 
554

 
 
Other revenues
 
144

 
145

 
143

 
160

 
157

 
 
287

 
317

 
 
Total adjusted revenues
 
4,886

 
4,875

 
4,851

 
5,128

 
4,623

 
 
9,711

 
9,751

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
3,812

 
3,724

 
3,685

 
3,973

 
3,602

 
 
7,523

 
7,575

 
 
Interest credited to policyholder account balances
 
39

 
42

 
37

 
34

 
31

 
 
78

 
65

 
 
Capitalization of DAC
 
(6
)
 
(9
)
 
(5
)
 
(7
)
 
(6
)
 
 
(14
)
 
(13
)
 
 
Amortization of DAC and VOBA
 
8

 
8

 
10

 
7

 
7

 
 
17

 
14

 
 
Amortization of negative VOBA
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Interest expense on debt
 
1

 
—

 
—

 
—

 
—

 
 
1

 
—

 
 
Other expenses
 
639

 
646

 
708

 
720

 
670

 
 
1,280

 
1,390

 
 
Total adjusted expenses
 
4,493

 
4,411

 
4,435

 
4,727

 
4,304

 
 
8,885

 
9,031

 
 
Adjusted earnings before provision for income tax
 
393

 
464

 
416

 
401

 
319

 
 
826

 
720

 
 
Provision for income tax expense (benefit)
 
82

 
98

 
87

 
89

 
71

 
 
173

 
160

 
 
Adjusted earnings
 
311

 
366

 
329

 
312

 
248

 
 
653

 
560

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
311

 
$
366

 
$
329

 
$
312

 
$
248

 
 
$
653

 
$
560

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
4,594

 
$
4,582

 
$
4,554

 
$
4,851

 
$
4,346

 
 
$
9,139

 
$
9,197

 

12

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
RETIREMENT AND INCOME SOLUTIONS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
1,075

 
$
1,739

 
$
2,955

 
$
275

 
$
367

 
 
$
1,536

 
$
642

 
 
Universal life and investment-type product policy fees
 
71

 
66

 
76

 
71

 
68

 
 
147

 
139

 
 
Net investment income
 
1,458

 
1,419

 
1,409

 
1,444

 
1,126

 
 
2,853

 
2,570

 
 
Other revenues
 
74

 
73

 
73

 
71

 
76

 
 
146

 
147

 
 
Total adjusted revenues
 
2,678

 
3,297

 
4,513

 
1,861

 
1,637

 
 
4,682

 
3,498

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
1,647

 
2,361

 
3,550

 
870

 
909

 
 
2,718

 
1,779

 
 
Interest credited to policyholder account balances
 
465

 
465

 
435

 
424

 
381

 
 
927

 
805

 
 
Capitalization of DAC
 
(12
)
 
(5
)
 
—

 
(8
)
 
(12
)
 
 
(20
)
 
(20
)
 
 
Amortization of DAC and VOBA
 
7

 
5

 
6

 
8

 
5

 
 
12

 
13

 
 
Amortization of negative VOBA
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Interest expense on debt
 
2

 
3

 
2

 
2

 
2

 
 
4

 
4

 
 
Other expenses
 
127

 
111

 
116

 
113

 
112

 
 
241

 
225

 
 
Total adjusted expenses
 
2,236

 
2,940

 
4,109

 
1,409

 
1,397

 
 
3,882

 
2,806

 
 
Adjusted earnings before provision for income tax
 
442

 
357

 
404

 
452

 
240

 
 
800

 
692

 
 
Provision for income tax expense (benefit)
 
91

 
73

 
83

 
93

 
48

 
 
164

 
141

 
 
Adjusted earnings
 
351

 
284

 
321

 
359

 
192

 
 
636

 
551

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
351

 
$
284

 
$
321

 
$
359

 
$
192

 
 
$
636

 
$
551

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
1,220

 
$
1,878

 
$
3,104

 
$
417

 
$
511

 
 
$
1,829

 
$
928

 
 
Less: PRT
 
556

 
1,293

 
2,499

 
(9
)
 
(6
)
 
 
554

 
(15
)
 
 
Adjusted premiums, fees and other revenues, excluding PRT
 
$
664

 
$
585

 
$
605

 
$
426

 
$
517

 
 
$
1,275

 
$
943

 

13

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
PROPERTY & CASUALTY
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
 
  
 
For the Three Months Ended
 
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
912

 
$
925

 
$
925

 
$
912

 
$
828

 
 
$
1,810

 
$
1,740

 
 
Universal life and investment-type product policy fees
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Net investment income
 
45

 
48

 
41

 
45

 
22

 
 
89

 
67

 
 
Other revenues
 
5

 
6

 
3

 
9

 
7

 
 
11

 
16

 
 
Total adjusted revenues
 
962

 
979

 
969

 
966

 
857

 
 
1,910

 
1,823

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
642

 
674

 
697

 
592

 
527

 
 
1,233

 
1,119

 
 
Interest credited to policyholder account balances
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Capitalization of DAC
 
(109
)
 
(117
)
 
(107
)
 
(97
)
 
(104
)
 
 
(207
)
 
(201
)
 
 
Amortization of DAC and VOBA
 
102

 
108

 
107

 
104

 
103

 
 
202

 
207

 
 
Amortization of negative VOBA
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Interest expense on debt
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Other expenses
 
243

 
247

 
245

 
233

 
230

 
 
481

 
463

 
 
Total adjusted expenses
 
878

 
912

 
942

 
832

 
756

 
 
1,709

 
1,588

 
 
Adjusted earnings before provision for income tax
 
84

 
67

 
27

 
134

 
101

 
 
201

 
235

 
 
Provision for income tax expense (benefit)
 
14

 
10

 
2

 
25

 
18

 
 
34

 
43

 
 
Adjusted earnings
 
70

 
57

 
25

 
109

 
83

 
 
167

 
192

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
70

 
$
57

 
$
25

 
$
109

 
$
83

 
 
$
167

 
$
192

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
917

 
$
931

 
$
928

 
$
921

 
$
835

 
 
$
1,821

 
$
1,756

 

14

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
GROUP BENEFITS
 
 
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
18,926

 
$
18,965

 
$
18,963

 
$
18,965

 
 
$
18,935

 
 
Premiums and deposits
 
5,081

 
5,051

 
5,001

 
5,327

 
 
5,220

 
 
Surrenders and withdrawals
 
(619
)
 
(638
)
 
(592
)
 
(625
)
 
 
(537
)
 
 
Benefit payments
 
(3,887
)
 
(3,798
)
 
(3,757
)
 
(4,072
)
 
 
(3,655
)
 
 
Net flows
 
575

 
615

 
652

 
630

 
 
1,028

 
 
Net transfers from (to) separate account
 
—

 
—

 
—

 
—

 
 
5

 
 
Interest
 
152

 
149

 
145

 
138

 
 
130

 
 
Policy charges
 
(150
)
 
(145
)
 
(149
)
 
(146
)
 
 
(149
)
 
 
Other
 
(538
)
 
(621
)
 
(646
)
 
(652
)
 
 
(284
)
 
 
Balance, end of period
 
$
18,965

 
$
18,963

 
$
18,965

 
$
18,935

 
 
$
19,665

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SEPARATE ACCOUNT LIABILITIES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
902

 
$
925

 
$
905

 
$
970

 
 
$
793

 
 
Premiums and deposits
 
64

 
62

 
65

 
64

 
 
64

 
 
Surrenders and withdrawals
 
(18
)
 
(28
)
 
(18
)
 
(19
)
 
 
(12
)
 
 
Benefit payments
 
(1
)
 
(1
)
 
(1
)
 
—

 
 
(1
)
 
 
Net flows
 
45

 
33

 
46

 
45

 
 
51

 
 
Investment performance
 
34

 
1

 
74

 
(162
)
 
 
160

 
 
Net transfers from (to) general account
 
—

 
—

 
—

 
—

 
 
(5
)
 
 
Policy charges
 
(54
)
 
(53
)
 
(54
)
 
(55
)
 
 
(55
)
 
 
Other
 
(2
)
 
(1
)
 
(1
)
 
(5
)
 
 
1

 
 
Balance, end of period
 
$
925

 
$
905

 
$
970

 
$
793

 
 
$
945

 

15

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
GROUP BENEFITS
 
 
OTHER EXPENSES BY MAJOR CATEGORY
 
 
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct and allocated expenses
 
$
314

 
 
$
316

 
 
$
363

 
 
$
354

 
$
326

 
 
Pension, postretirement and postemployment benefit costs
 
15

 
 
15

 
 
19

 
 
5

 
4

 
 
Premium taxes, other taxes, and licenses & fees
 
67

 
 
62

 
 
66

 
 
88

 
89

 
 
Commissions and other variable expenses
 
243

 
 
253

 
 
260

 
 
273

 
251

 
 
Adjusted other expenses
 
$
639

 
 
$
646

 
 
$
708

 
 
$
720

 
$
670

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OTHER STATISTICAL INFORMATION (1)
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions, except ratios)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Life (2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
1,805

 
 
$
1,846

 
 
$
1,858

 
 
$
1,920

 
$
1,943

 
 
Mortality ratio
 
85.3
%
 
 
87.0
%
 
 
85.4
%
 
 
87.9
%
 
95.9
%
 
 
Group Non-Medical Health (3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
1,820

 
 
$
1,830

 
 
$
1,849

 
 
$
1,959

 
$
1,376

 
 
Interest adjusted benefit ratio (4)
 
75.4
%
 
 
70.3
%
 
 
71.4
%
 
 
71.7
%
 
58.5
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Results are derived from insurance contracts.
 
 
(2) Excludes certain experience-rated contracts and includes accidental death and dismemberment.
 
 
(3) Includes dental, group and individual disability, accident & health, critical illness, vision and other health.
 
 
(4) Reflects actual claims experience and excludes the impact of interest credited on future policyholder benefits. The product within Group Non-Medical Health with interest credited on future policyholder benefits is disability.
 


16

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
RETIREMENT AND INCOME SOLUTIONS
 
 
 
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
115,419

 
$
118,073

 
$
118,134

 
$
121,853

 
 
$
124,174

 
 
Premiums and deposits
 
17,898

 
21,104

 
21,132

 
20,967

 
 
22,473

 
 
Surrenders and withdrawals
 
(16,582
)
 
(21,018
)
 
(17,718
)
 
(17,441
)
 
 
(20,125
)
 
 
Benefit payments
 
(1,021
)
 
(1,100
)
 
(1,040
)
 
(1,132
)
 
 
(1,176
)
 
 
Net flows
 
295

 
(1,014
)
 
2,374

 
2,394

 
 
1,172

 
 
Net transfers from (to) separate account
 
—

 
—

 
—

 
—

 
 
—

 
 
Interest
 
1,051

 
1,053

 
1,029

 
1,032

 
 
988

 
 
Policy charges
 
(46
)
 
(47
)
 
(23
)
 
(43
)
 
 
(42
)
 
 
Other
 
1,354

 
69

 
339

 
(1,062
)
 
 
2,738

 
 
Balance, end of period
 
$
118,073

 
$
118,134

 
$
121,853

 
$
124,174

 
 
$
129,030

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SEPARATE ACCOUNT LIABILITIES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019


September 30, 2019


December 31, 2019


March 31, 2020



June 30, 2020

 
 
Balance, beginning of period
 
$
73,691

 
$
76,596

 
$
78,346

 
$
74,959

 
 
$
76,838

 
 
Premiums and deposits
 
1,469

 
1,472

 
1,681

 
4,051

 
 
2,167

 
 
Surrenders and withdrawals (1)
 
(1,780
)
 
(1,461
)
 
(4,360
)
 
(2,729
)
 
 
(2,319
)
 
 
Benefit payments
 
(29
)
 
(21
)
 
(27
)
 
(34
)
 
 
(24
)
 
 
Net flows
 
(340
)
 
(10
)
 
(2,706
)
 
1,288

 
 
(176
)
 
 
Investment performance
 
2,184

 
1,508

 
865

 
(414
)
 
 
3,618

 
 
Net transfers from (to) general account
 
—

 
—

 
—

 
—

 
 
—

 
 
Policy charges
 
(75
)
 
(83
)
 
(85
)
 
(80
)
 
 
(83
)
 
 
Other
 
1,136

 
335

 
(1,461
)
 
1,085

 
 
1,289

 
 
Balance, end of period
 
$
76,596

 
$
78,346

 
$
74,959

 
$
76,838

 
 
$
81,486

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SYNTHETIC GICS (2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
26,501

 
$
27,219

 
$
28,098

 
$
30,341

 
 
$
33,588

 
 
Premiums and deposits (1)
 
770

 
1,054

 
3,019

 
3,906

 
 
1,424

 
 
Surrenders and withdrawals
 
(236
)
 
(369
)
 
(985
)
 
(863
)
 
 
(318
)
 
 
Net flows
 
534

 
685

 
2,034

 
3,043

 
 
1,106

 
 
Interest
 
184

 
194

 
209

 
204

 
 
227

 
 
Balance, end of period
 
$
27,219

 
$
28,098

 
$
30,341

 
$
33,588

 
 
$
34,921

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Includes $102 million, $20 million, $2.4 billion, $0 and $0 of transfers from separate account GICs to synthetic GICs at June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020, respectively. These transfers are reported as surrenders and withdrawals on the separate account liabilities table and premiums and deposits on the synthetic GICs table.
 
(2) A synthetic GIC is a contract that simulates the performance of a traditional GIC through the use of financial instruments and is reported as a derivative. A key difference between a synthetic GIC and a traditional GIC is that the contractholder owns the assets underlying the synthetic GIC. The assets and corresponding contractholder account balance are not on MetLife, Inc.'s consolidated balance sheet, as they are for a traditional GIC. The contractholder account balance is reported at contract value in the table above.


17

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S.
RETIREMENT AND INCOME SOLUTIONS
 
 
OTHER EXPENSES BY MAJOR CATEGORY
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct and allocated expenses
 
$
64

 
 
$
56

 
 
$
61

 
 
$
61

 
 
$
56

 
 
Pension, postretirement and postemployment benefit costs
 
3

 
 
2

 
 
3

 
 
2

 
 
1

 
 
Premium taxes, other taxes, and licenses & fees
 
9

 
 
4

 
 
12

 
 
8

 
 
4

 
 
Commissions and other variable expenses
 
51

 
 
49

 
 
40

 
 
42

 
 
51

 
 
Adjusted other expenses
 
$
127

 
 
$
111

 
 
$
116

 
 
$
113

 
 
$
112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SPREAD
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment income yield excluding variable investment income yield
 
4.50
%
 
 
4.43
%
 
 
4.32
%
 
 
4.24
%
 
 
4.02
 %
 
 
Variable investment income yield
 
0.35
%
 
 
0.23
%
 
 
0.23
%
 
 
0.31
%
 
 
(0.60
)%
 
 
Total investment income yield
 
4.85
%
 
 
4.66
%
 
 
4.55
%
 
 
4.55
%
 
 
3.42
 %
 
 
Average crediting rate
 
3.66
%
 
 
3.64
%
 
 
3.49
%
 
 
3.41
%
 
 
3.17
 %
 
 
Annualized general account spread
 
1.19
%
 
 
1.02
%
 
 
1.06
%
 
 
1.14
%
 
 
0.25
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annualized general account spread excluding variable investment income yield
 
0.84
%
 
 
0.79
%
 
 
0.83
%
 
 
0.83
%
 
 
0.85
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


18

Table of Contents
image2a31.jpg

 
U.S.
PROPERTY & CASUALTY
 
 
OTHER EXPENSES BY MAJOR CATEGORY
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct and allocated expenses
 
$
100

 
$
101

 
$
105

 
$
94

 
 
$
89

 
 
Pension, postretirement and postemployment benefit costs
 
2

 
2

 
3

 
1

 
 
1

 
 
Premium taxes, other taxes, and licenses & fees
 
27

 
24

 
23

 
21

 
 
25

 
 
Commissions and other variable expenses
 
114

 
120

 
114

 
117

 
 
115

 
 
Adjusted other expenses
 
$
243

 
$
247

 
$
245

 
$
233

 
 
$
230

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NET WRITTEN PREMIUMS BY PRODUCT AND SELECTED FINANCIAL INFORMATION AND SUPPLEMENTAL DATA
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions, except ratios)
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
Net Written Premiums by Product
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
$
615

 
$
623

 
$
576

 
$
564

 
 
$
517

 
 
Homeowners & Other
 
347

 
354

 
321

 
283

 
 
333

 
 
Total
 
$
962

 
$
977

 
$
897

 
$
847

 
 
$
850

 
 
Selected Financial Information and Supplemental Data (1)
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Property & Casualty
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premium
 
$
912

 
$
925

 
$
925

 
$
912

 
 
$
828

 
 
Loss and loss adjustment expense ratio
 
70.4
 %
 
72.9
 %
 
75.3
 %
 
64.9
 %
 
 
63.7
 %
 
 
Other expense ratio
 
25.7
 %
 
25.5
 %
 
26.3
 %
 
26.1
 %
 
 
27.4
 %
 
 
Total combined ratio
 
96.1
 %
 
98.4
 %
 
101.6
 %
 
91.0
 %
 
 
91.1
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Effect of catastrophe losses
 
8.6
 %
 
7.6
 %
 
1.4
 %
 
4.7
 %
 
 
13.7
 %
 
 
Combined ratio excluding catastrophes
 
87.5
 %
 
90.8
 %
 
100.2
 %
 
86.3
 %
 
 
77.4
 %
 
 
Prior year development
 
(0.6)
 %
 
(0.6)
 %
 
6.3
 %
 
2.7
 %
 
 
0.8
 %
 
 
Combined ratio excluding catastrophes and prior year development before provision for income tax
 
88.1
 %
 
91.4
 %
 
93.9
 %
 
83.6
 %
 
 
76.6
 %
 
 
Auto
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premium
 
$
598

 
$
603

 
$
599

 
$
588

 
 
$
512

 
 
Loss and loss adjustment expense ratio
 
67.8
 %
 
73.8
 %
 
92.8
 %
 
64.8
 %
 
 
52.4
 %
 
 
Other expense ratio
 
25.2
 %
 
24.9
 %
 
25.8
 %
 
25.2
 %
 
 
27.3
 %
 
 
Total combined ratio
 
93.0
 %
 
98.7
 %
 
118.6
 %
 
90.0
 %
 
 
79.7
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Effect of catastrophe losses
 
1.7
 %
 
2.1
 %
 
0.3
 %
 
0.5
 %
 
 
1.3
 %
 
 
Combined ratio excluding catastrophes
 
91.3
 %
 
96.6
 %
 
118.3
 %
 
89.5
 %
 
 
78.4
 %
 
 
Prior year development
 
(0.7)
 %
 
(0.8
)%
 
10.9
 %
 
(0.1)
 %
 
 
1.4
 %
 
 
Combined ratio excluding catastrophes and prior year development before provision for income tax
 
92.0
 %
 
97.4
 %
 
107.4
 %
 
89.6
 %
 
 
77.0
 %
 
 
Homeowners & Other
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premium
 
$
314

 
$
322

 
$
326

 
$
324

 
 
$
316

 
 
Loss and loss adjustment expense ratio
 
75.4
 %
 
71.2
 %
 
43.2
 %
 
65.1
 %
 
 
82.1
 %
 
 
Other expense ratio
 
26.7
 %
 
26.6
 %
 
27.1
 %
 
27.8
 %
 
 
27.4
 %
 
 
Total combined ratio
 
102.1
 %
 
97.8
 %
 
70.3
 %
 
92.9
 %
 
 
109.5
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Effect of catastrophe losses
 
21.6
 %
 
17.9
 %
 
3.5
 %
 
12.3
 %
 
 
33.9
 %
 
 
Combined ratio excluding catastrophes
 
80.5
 %
 
79.9
 %
 
66.8
 %
 
80.6
 %
 
 
75.6
 %
 
 
Prior year development
 
(0.2)
 %
 
(0.3)
 %
 
(2.0)
 %
 
8.0
 %
 
 
(0.2)
 %
 
 
Combined ratio excluding catastrophes and prior year development before provision for income tax
 
80.7
 %
 
80.2
 %
 
68.8
 %
 
72.6
 %
 
 
75.8
 %
 
 
Catastrophe Losses Before Provision for Income Tax
 
 
 
 
 
 
 
 
 
 
 
 
 
Auto
 
$
10

 
$
13

 
$
2

 
$
3

 
 
$
6

 
 
Homeowners & Other
 
68

 
57

 
11

 
40

 
 
107

 
 
Total
 
$
78

 
$
70

 
$
13

 
$
43

 
 
$
113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) This selected financial information and supplemental data are presented and calculated based on general industry standards.
 

19

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASIA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
1,631

 
$
1,654

 
$
1,648

 
$
1,636

 
$
1,584

 
 
$
3,330

 
$
3,220

 
 
Universal life and investment-type product policy fees
 
419

 
430

 
419

 
430

 
420

 
 
825

 
850

 
 
Net investment income
 
944

 
915

 
952

 
937

 
767

 
 
1,824

 
1,704

 
 
Other revenues
 
13

 
14

 
13

 
14

 
14

 
 
29

 
28

 
 
Total adjusted revenues
 
3,007

 
3,013

 
3,032

 
3,017

 
2,785

 
 
6,008

 
5,802

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
1,279

 
1,264

 
1,323

 
1,321

 
1,255

 
 
2,598

 
2,576

 
 
Interest credited to policyholder account balances
 
424

 
440

 
443

 
445

 
447

 
 
827

 
892

 
 
Capitalization of DAC
 
(472
)
 
(498
)
 
(464
)
 
(421
)
 
(351
)
 
 
(951
)
 
(772
)
 
 
Amortization of DAC and VOBA
 
312

 
353

 
316

 
315

 
284

 
 
619

 
599

 
 
Amortization of negative VOBA
 
(7
)
 
(2
)
 
(7
)
 
(8
)
 
(8
)
 
 
(16
)
 
(16
)
 
 
Interest expense on debt
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Other expenses
 
955

 
955

 
953

 
874

 
797

 
 
1,910

 
1,671

 
 
Total adjusted expenses
 
2,491

 
2,512

 
2,564

 
2,526

 
2,424

 
 
4,987

 
4,950

 
 
Adjusted earnings before provision for income tax
 
516

 
501

 
468

 
491

 
361

 
 
1,021

 
852

 
 
Provision for income tax expense (benefit)
 
157

 
152

 
127

 
141

 
105

 
 
306

 
246

 
 
Adjusted earnings
 
359

 
349

 
341

 
350

 
256

 
 
715

 
606

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
359

 
$
349

 
$
341

 
$
350

 
$
256

 
 
$
715

 
$
606

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
2,063

 
$
2,098

 
$
2,080

 
$
2,080

 
$
2,018

 
 
$
4,184

 
$
4,098

 

20

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASIA
 
 
ADJUSTED PREMIUMS, FEES AND OTHER REVENUES
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019
 
 
September 30, 2019
 
 
December 31, 2019
 
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
2,063

 
 
$
2,098

 
 
$
2,080

 
 
$
2,080

 
 
$
2,018

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
$
2,073

 
 
$
2,082

 
 
$
2,081

 
 
$
2,092

 
 
$
2,018

 
 
Add: Operating joint ventures, on a constant currency basis (1), (2)
 
269

 
 
244

 
 
273

 
 
271

 
 
260

 
 
Adjusted premiums, fees and other revenues, including operating joint ventures, on a constant currency basis
 
$
2,342

 
 
$
2,326

 
 
$
2,354

 
 
$
2,363

 
 
$
2,278

 
 
 
 
 
OTHER EXPENSES BY MAJOR CATEGORY
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019
 
 
September 30, 2019
 
 
December 31, 2019
 
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct and allocated expenses
 
$
332

 
 
$
316

 
 
$
343

 
 
$
321

 
 
$
309

 
 
Pension, postretirement and postemployment benefit costs
 
23

 
 
23

 
 
23

 
 
23

 
 
24

 
 
Premium taxes, other taxes, and licenses & fees
 
43

 
 
43

 
 
51

 
 
40

 
 
34

 
 
Commissions and other variable expenses
 
557

 
 
573

 
 
536

 
 
490

 
 
430

 
 
Adjusted other expenses
 
$
955

 
 
$
955

 
 
$
953

 
 
$
874

 
 
$
797

 
 
Adjusted other expenses, net of adjusted capitalization of DAC
 
$
483

 
 
$
457

 
 
$
489

 
 
$
453

 
 
$
446

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted other expenses on a constant currency basis
 
$
962

 
 
$
948

 
 
$
953

 
 
$
880

 
 
$
797

 
 
Add: Operating joint ventures, on a constant currency basis (1), (2)
 
105

 
 
102

 
 
109

 
 
92

 
 
102

 
 
Adjusted other expenses, including operating joint ventures, on a constant currency basis
 
$
1,067

 
 
$
1,050

 
 
$
1,062

 
 
$
972

 
 
$
899

 
 
Adjusted other expenses, including operating joint ventures, net of adjusted capitalization of DAC, on a constant currency basis
 
$
555

 
 
$
522

 
 
$
562

 
 
$
522

 
 
$
517

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SALES ON A CONSTANT CURRENCY BASIS
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019
 
 
September 30, 2019
 
 
December 31, 2019
 
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Japan:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Life
 
$
163

 
 
$
169

 
 
$
156

 
 
$
174

 
 
$
101

 
 
Accident & Health
 
105

 
 
91

 
 
93

 
 
79

 
 
50

 
 
Annuities
 
135

 
 
122

 
 
65

 
 
61

 
 
29

 
 
Other
 
2

 
 
4

 
 
5

 
 
2

 
 
2

 
 
Total Japan
 
405

 
 
386

 
 
319

 
 
316

 
 
182

 
 
Other Asia
 
195

 
 
265

 
 
201

 
 
188

 
 
155

 
 
   Total sales
 
$
600

 
 
$
651

 
 
$
520

 
 
$
504

 
 
$
337

 
 
 
 
 
OTHER STATISTICAL INFORMATION
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019
 
 
September 30, 2019
 
 
December 31, 2019
 
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted earnings available to common shareholders
 
$
359

 
 
$
349

 
 
$
341

 
 
$
350

 
 
$
256

 
 
Adjusted earnings available to common shareholders, on a constant currency basis
 
$
353

 
 
$
345

 
 
$
337

 
 
$
350

 
 
$
256

 
 
 
 
(1) Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statement of adjusted earnings available to common shareholders for operating joint ventures.
 
(2) Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting.


21

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASIA
 
 
 
 
 
GENERAL ACCOUNT ASSETS UNDER MANAGEMENT AND RELATED MEASURES (1)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unaudited (In millions)
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GA AUM
 
$
127,809

 
$
131,309

 
$
130,861

 
$
131,521

 
 
$
134,769

 
 
GA AUM (at amortized cost)
 
$
116,009

 
$
117,917

 
$
119,044

 
$
120,490

 
 
$
121,429

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GA AUM (at amortized cost), on a constant currency basis
 
$
115,321

 
$
118,316

 
$
118,817

 
$
122,362

 
 
$
121,429

 
 
  Add: Operating joint ventures, on a constant currency basis (2)
 
4,083

 
4,253

 
4,505

 
4,682

 
 
4,900

 
 
GA AUM (at amortized cost), including operating joint ventures, on a constant currency basis
 
$
119,404

 
$
122,569

 
$
123,322

 
$
127,044

 
 
$
126,329

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) In June 2020, MetLife completed the sale of MetLife Limited and Metropolitan Life Insurance Company of Hong Kong Limited (collectively, “MetLife Hong Kong”) to a third party. The GA AUM (at amortized cost) related to MetLife Hong Kong was historically reported in the Asia segment and is reflected in the above table for the periods through March 31, 2020. The GA AUM (at amortized cost) disposed in the sale was $2,226 million at June 30, 2020.
 
(2) Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting and reported in other invested assets, a component of total investments.


22

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LATIN AMERICA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
773

 
$
703

 
$
601

 
$
640

 
$
489

 
 
$
1,419

 
$
1,129

 
 
Universal life and investment-type product policy fees
 
280

 
256

 
274

 
270

 
238

 
 
564

 
508

 
 
Net investment income
 
360

 
295

 
320

 
218

 
260

 
 
656

 
478

 
 
Other revenues
 
11

 
8

 
13

 
11

 
10

 
 
23

 
21

 
 
Total adjusted revenues
 
1,424

 
1,262

 
1,208

 
1,139

 
997

 
 
2,662

 
2,136

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
790

 
656

 
580

 
610

 
449

 
 
1,387

 
1,059

 
 
Interest credited to policyholder account balances
 
86

 
74

 
78

 
70

 
56

 
 
180

 
126

 
 
Capitalization of DAC
 
(100
)
 
(102
)
 
(100
)
 
(100
)
 
(74
)
 
 
(194
)
 
(174
)
 
 
Amortization of DAC and VOBA
 
79

 
58

 
76

 
74

 
70

 
 
157

 
144

 
 
Amortization of negative VOBA
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Interest expense on debt
 
1

 
—

 
1

 
1

 
1

 
 
2

 
2

 
 
Other expenses
 
352

 
356

 
369

 
345

 
307

 
 
718

 
652

 
 
Total adjusted expenses
 
1,208

 
1,042

 
1,004

 
1,000

 
809

 
 
2,250

 
1,809

 
 
Adjusted earnings before provision for income tax
 
216

 
220

 
204

 
139

 
188

 
 
412

 
327

 
 
Provision for income tax expense (benefit)
 
57

 
65

 
43

 
44

 
56

 
 
119

 
100

 
 
Adjusted earnings
 
159

 
155

 
161

 
95

 
132

 
 
293

 
227

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
159

 
$
155

 
$
161

 
$
95

 
$
132

 
 
$
293

 
$
227

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
1,064

 
$
967

 
$
888

 
$
921

 
$
737

 
 
$
2,006

 
$
1,658

 

23

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LATIN AMERICA
 
 
OTHER EXPENSES BY MAJOR CATEGORY
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct and allocated expenses
 
$
134

 
 
$
130

 
 
$
145

 
 
$
129

 
 
$
119

 
 
Pension, postretirement and postemployment benefit costs
 
1

 
 
1

 
 
2

 
 
2

 
 
1

 
 
Premium taxes, other taxes, and licenses & fees
 
14

 
 
15

 
 
14

 
 
15

 
 
8

 
 
Commissions and other variable expenses
 
203

 
 
210

 
 
208

 
 
199

 
 
179

 
 
Adjusted other expenses
 
$
352

 
 
$
356

 
 
$
369

 
 
$
345

 
 
$
307

 
 
Adjusted other expenses, net of adjusted capitalization of DAC
 
$
252

 
 
$
254

 
 
$
269

 
 
$
245

 
 
$
233

 
 
Adjusted other expenses on a constant currency basis
 
$
294

 
 
$
303

 
 
$
322

 
 
$
313

 
 
$
307

 
 
Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis
 
$
211

 
 
$
217

 
 
$
236

 
 
$
224

 
 
$
233

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SALES ON A CONSTANT CURRENCY BASIS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mexico
 
$
69

 
 
$
69

 
 
$
83

 
 
$
105

 
 
$
57

 
 
Chile
 
79

 
 
76

 
 
60

 
 
82

 
 
39

 
 
All other
 
40

 
 
43

 
 
61

 
 
45

 
 
32

 
 
Total sales
 
$
188

 
 
$
188

 
 
$
204

 
 
$
232

 
 
$
128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OTHER STATISTICAL INFORMATION
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
1,064

 
 
$
967

 
 
$
888

 
 
$
921

 
 
$
737

 
 
Adjusted earnings available to common shareholders
 
$
159

 
 
$
155

 
 
$
161

 
 
$
95

 
 
$
132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
$
882

 
 
$
815

 
 
$
764

 
 
$
831

 
 
$
737

 
 
Adjusted earnings available to common shareholders, on a constant currency basis
 
$
128

 
 
$
127

 
 
$
138

 
 
$
77

 
 
$
132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


24

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EMEA
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
551

 
$
526

 
$
558

 
$
568

 
$
557

 
 
$
1,093

 
$
1,125

 
 
Universal life and investment-type product policy fees
 
105

 
117

 
98

 
116

 
92

 
 
208

 
208

 
 
Net investment income
 
73

 
73

 
71

 
69

 
63

 
 
147

 
132

 
 
Other revenues
 
13

 
13

 
14

 
13

 
11

 
 
27

 
24

 
 
Total adjusted revenues
 
742

 
729

 
741

 
766

 
723

 
 
1,475

 
1,489

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
292

 
291

 
309

 
310

 
263

 
 
576

 
573

 
 
Interest credited to policyholder account balances
 
23

 
25

 
26

 
27

 
27

 
 
47

 
54

 
 
Capitalization of DAC
 
(126
)
 
(128
)
 
(134
)
 
(130
)
 
(115
)
 
 
(243
)
 
(245
)
 
 
Amortization of DAC and VOBA
 
107

 
128

 
101

 
130

 
85

 
 
199

 
215

 
 
Amortization of negative VOBA
 
(3
)
 
(2
)
 
(2
)
 
(2
)
 
(2
)
 
 
(4
)
 
(4
)
 
 
Interest expense on debt
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Other expenses
 
350

 
341

 
370

 
332

 
328

 
 
688

 
660

 
 
Total adjusted expenses
 
643

 
655

 
670

 
667

 
586

 
 
1,263

 
1,253

 
 
Adjusted earnings before provision for income tax
 
99

 
74

 
71

 
99

 
137

 
 
212

 
236

 
 
Provision for income tax expense (benefit)
 
22

 
21

 
5

 
21

 
21

 
 
49

 
42

 
 
Adjusted earnings
 
77

 
53

 
66

 
78

 
116

 
 
163

 
194

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
77

 
$
53

 
$
66

 
$
78

 
$
116

 
 
$
163

 
$
194

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
669

 
$
656

 
$
670

 
$
697

 
$
660

 
 
$
1,328

 
$
1,357

 

25

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EMEA
 
 
OTHER EXPENSES BY MAJOR CATEGORY
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
 
June 30, 2019
 
 
September 30, 2019
 
 
December 31, 2019
 
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct and allocated expenses
 
 
$
128

 
 
$
115

 
 
$
142

 
 
$
110

 
 
$
110

 
 
Pension, postretirement and postemployment benefit costs
 
 
2

 
 
2

 
 
1

 
 
2

 
 
2

 
 
Premium taxes, other taxes, and licenses & fees
 
 
7

 
 
7

 
 
6

 
 
7

 
 
8

 
 
Commissions and other variable expenses
 
 
213

 
 
217

 
 
221

 
 
213

 
 
208

 
 
Adjusted other expenses
 
 
$
350

 
 
$
341

 
 
$
370

 
 
$
332

 
 
$
328

 
 
Adjusted other expenses, net of adjusted capitalization of DAC
 
 
$
224

 
 
$
213

 
 
$
236

 
 
$
202

 
 
$
213

 
 
Adjusted other expenses on a constant currency basis
 
 
$
339

 
 
$
333

 
 
$
360

 
 
$
326

 
 
$
328

 
 
Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis
 
 
$
218

 
 
$
209

 
 
$
232

 
 
$
200

 
 
$
213

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OTHER STATISTICAL INFORMATION
 
 
  
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
 
June 30, 2019
 
 
September 30, 2019
 
 
December 31, 2019
 
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
 
$
669

 
 
$
656

 
 
$
670

 
 
$
697

 
 
$
660

 
 
Adjusted earnings available to common shareholders
 
 
$
77

 
 
$
53

 
 
$
66

 
 
$
78

 
 
$
116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
 
$
649

 
 
$
641

 
 
$
651

 
 
$
683

 
 
$
660

 
 
Adjusted earnings available to common shareholders, on a constant currency basis
 
 
$
73

 
 
$
49

 
 
$
62

 
 
$
74

 
 
$
116

 
 
Total sales on a constant currency basis
 
 
$
216

 
 
$
200

 
 
$
213

 
 
$
248

 
 
$
193

 

26

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE HOLDINGS
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
924

 
$
925

 
$
972

 
$
904

 
$
889

 
 
$
1,851

 
$
1,793

 
 
Universal life and investment-type product policy fees
 
286

 
284

 
280

 
294

 
249

 
 
560

 
543

 
 
Net investment income
 
1,338

 
1,316

 
1,340

 
1,315

 
981

 
 
2,625

 
2,296

 
 
Other revenues
 
65

 
52

 
69

 
35

 
70

 
 
132

 
105

 
 
Total adjusted revenues
 
2,613

 
2,577

 
2,661

 
2,548

 
2,189

 
 
5,168

 
4,737

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
1,703

 
1,856

 
1,763

 
1,661

 
1,705

 
 
3,351

 
3,366

 
 
Interest credited to policyholder account balances
 
227

 
228

 
224

 
218

 
219

 
 
453

 
437

 
 
Capitalization of DAC
 
(8
)
 
(9
)
 
(5
)
 
(5
)
 
(5
)
 
 
(14
)
 
(10
)
 
 
Amortization of DAC and VOBA
 
80

 
94

 
62

 
100

 
11

 
 
143

 
111

 
 
Amortization of negative VOBA
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Interest expense on debt
 
2

 
2

 
2

 
2

 
1

 
 
4

 
3

 
 
Other expenses
 
237

 
223

 
282

 
228

 
239

 
 
464

 
467

 
 
Total adjusted expenses
 
2,241

 
2,394

 
2,328

 
2,204

 
2,170

 
 
4,401

 
4,374

 
 
Adjusted earnings before provision for income tax
 
372

 
183

 
333

 
344

 
19

 
 
767

 
363

 
 
Provision for income tax expense (benefit)
 
73

 
34

 
64

 
67

 
(1
)
 
 
151

 
66

 
 
Adjusted earnings
 
299

 
149

 
269

 
277

 
20

 
 
616

 
297

 
 
Preferred stock dividends
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Adjusted earnings available to common shareholders
 
$
299

 
$
149

 
$
269

 
$
277

 
$
20

 
 
$
616

 
$
297

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
1,275

 
$
1,261

 
$
1,321

 
$
1,233

 
$
1,208

 
 
$
2,543

 
$
2,441

 

27

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE HOLDINGS
 
FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES
 
 
 
 
 
 
 
 
 
LIFE & OTHER (1)
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
80,645

 
$
80,830

 
$
81,118

 
$
81,161

 
 
$
81,458

 
 
Premiums and deposits (2), (3)
 
1,167

 
1,177

 
1,322

 
1,236

 
 
1,227

 
 
Surrenders and withdrawals
 
(607
)
 
(682
)
 
(680
)
 
(642
)
 
 
(554
)
 
 
Benefit payments
 
(736
)
 
(717
)
 
(813
)
 
(800
)
 
 
(892
)
 
 
Net flows
 
(176
)
 
(222
)
 
(171
)
 
(206
)
 
 
(219
)
 
 
Net transfers from (to) separate account
 
14

 
12

 
20

 
(1
)
 
 
31

 
 
Interest
 
826

 
833

 
834

 
832

 
 
833

 
 
Policy charges
 
(189
)
 
(190
)
 
(188
)
 
(188
)
 
 
(186
)
 
 
Other
 
(290
)
 
(145
)
 
(452
)
 
(140
)
 
 
(420
)
 
 
Balance, end of period
 
$
80,830

 
$
81,118

 
$
81,161

 
$
81,458

 
 
$
81,497

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ANNUITIES
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
19,371

 
$
19,309

 
$
19,402

 
$
18,755

 
 
$
19,895

 
 
Premiums and deposits (2), (3)
 
106

 
100

 
97

 
116

 
 
107

 
 
Surrenders and withdrawals
 
(414
)
 
(389
)
 
(512
)
 
(390
)
 
 
(277
)
 
 
Benefit payments
 
(160
)
 
(149
)
 
(161
)
 
(168
)
 
 
(158
)
 
 
Net flows
 
(468
)
 
(438
)
 
(576
)
 
(442
)
 
 
(328
)
 
 
Net transfers from (to) separate account
 
110

 
93

 
80

 
177

 
 
73

 
 
Interest
 
139

 
138

 
134

 
134

 
 
132

 
 
Policy charges
 
(4
)
 
(4
)
 
(4
)
 
(4
)
 
 
(4
)
 
 
Other
 
161

 
304

 
(281
)
 
1,275

 
 
(230
)
 
 
Balance, end of period
 
$
19,309

 
$
19,402

 
$
18,755

 
$
19,895

 
 
$
19,538

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SEPARATE ACCOUNT LIABILITIES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LIFE & OTHER
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
5,220

 
$
5,368

 
$
5,324

 
$
5,647

 
 
$
4,586

 
 
Premiums and deposits (3)
 
63

 
62

 
62

 
63

 
 
60

 
 
Surrenders and withdrawals
 
(62
)
 
(61
)
 
(59
)
 
(60
)
 
 
(38
)
 
 
Benefit payments
 
(9
)
 
(9
)
 
(7
)
 
(10
)
 
 
(10
)
 
 
Net flows
 
(8
)
 
(8
)
 
(4
)
 
(7
)
 
 
12

 
 
Investment performance
 
241

 
(9
)
 
409

 
(987
)
 
 
1,082

 
 
Net transfers from (to) general account
 
(14
)
 
(12
)
 
(20
)
 
1

 
 
(31
)
 
 
Policy charges
 
(66
)
 
(67
)
 
(66
)
 
(65
)
 
 
(65
)
 
 
Other
 
(5
)
 
52

 
4

 
(3
)
 
 
(1
)
 
 
Balance, end of period
 
$
5,368

 
$
5,324

 
$
5,647

 
$
4,586

 
 
$
5,583

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ANNUITIES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
Balance, beginning of period
 
$
40,136

 
$
40,255

 
$
39,122

 
$
39,962

 
 
$
32,942

 
 
Premiums and deposits (3)
 
91

 
77

 
79

 
85

 
 
77

 
 
Surrenders and withdrawals
 
(1,126
)
 
(1,070
)
 
(1,147
)
 
(1,111
)
 
 
(641
)
 
 
Benefit payments
 
(106
)
 
(104
)
 
(105
)
 
(100
)
 
 
(98
)
 
 
Net flows
 
(1,141
)
 
(1,097
)
 
(1,173
)
 
(1,126
)
 
 
(662
)
 
 
Investment performance
 
1,574

 
269

 
2,294

 
(5,531
)
 
 
4,831

 
 
Net transfers from (to) general account
 
(110
)
 
(93
)
 
(80
)
 
(177
)
 
 
(73
)
 
 
Policy charges
 
(205
)
 
(212
)
 
(201
)
 
(187
)
 
 
(185
)
 
 
Other
 
1

 
—

 
—

 
1

 
 
(1
)
 
 
Balance, end of period
 
$
40,255

 
$
39,122

 
$
39,962

 
$
32,942

 
 
$
36,852

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Long-term care and Japan reinsurance are reported as part of "Other" within Life & Other.
 
(2) Includes premiums and deposits directed to the general account investment option of variable products.
 
(3) Includes company-sponsored internal exchanges.

28

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE HOLDINGS
 
 
OTHER EXPENSES BY MAJOR CATEGORY
 
 
 
 
 
 
 
 
 
  
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct and allocated expenses
 
$
154

 
 
$
141

 
 
$
184

 
 
$
151

 
 
$
149

 
 
Pension, postretirement and postemployment benefit costs
 
8

 
 
7

 
 
9

 
 
3

 
 
3

 
 
Premium taxes, other taxes, and licenses & fees
 
18

 
 
17

 
 
14

 
 
17

 
 
17

 
 
Commissions and other variable expenses
 
57

 
 
58

 
 
75

 
 
57

 
 
70

 
 
Adjusted other expenses
 
$
237

 
 
$
223

 
 
$
282

 
 
$
228

 
 
$
239

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OTHER STATISTICAL INFORMATION
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions, except ratios)
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Life (1)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
851

 
 
$
845

 
 
$
906

 
 
$
830

 
 
$
817

 
 
Interest adjusted benefit ratio
 
53.9
%
 
 
67.5
%
 
 
55.5
%
 
 
51.0
%
 
 
59.1
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lapse Ratio (2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Traditional life
 
4.8
%
 
 
4.8
%
 
 
4.8
%
 
 
4.7
%
 
 
4.5
%
 
 
Variable & universal life
 
4.2
%
 
 
4.2
%
 
 
4.1
%
 
 
4.1
%
 
 
3.9
%
 
 
Fixed annuity
 
10.7
%
 
 
10.7
%
 
 
11.3
%
 
 
9.6
%
 
 
9.1
%
 
 
Variable annuity
 
10.2
%
 
 
10.2
%
 
 
10.2
%
 
 
10.6
%
 
 
9.8
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Represents traditional life and variable & universal life, components of Life & Other. Results are derived from insurance contracts.                                        
 
 
(2) Lapse ratios are calculated based on the average of the most recent 12 months of experience.
 


29

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CORPORATE & OTHER
STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
Adjusted revenues
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
16

 
$
35

 
$
8

 
$
12

 
$
13

 
 
$
40

 
$
25

 
 
Universal life and investment-type product policy fees
 
—

 
1

 
—

 
—

 
1

 
 
1

 
1

 
 
Net investment income
 
44

 
114

 
92

 
16

 
(52
)
 
 
69

 
(36
)
 
 
Other revenues
 
82

 
36

 
79

 
84

 
72

 
 
176

 
156

 
 
Total adjusted revenues
 
142

 
186

 
179

 
112

 
34

 
 
286

 
146

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Policyholder benefits and claims and policyholder dividends
 
18

 
32

 
3

 
26

 
3

 
 
38

 
29

 
 
Interest credited to policyholder account balances
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Capitalization of DAC
 
(4
)
 
(3
)
 
(3
)
 
(3
)
 
(2
)
 
 
(6
)
 
(5
)
 
 
Amortization of DAC and VOBA
 
2

 
2

 
1

 
1

 
3

 
 
3

 
4

 
 
Amortization of negative VOBA
 
—

 
—

 
—

 
—

 
—

 
 
—

 
—

 
 
Interest expense on debt
 
268

 
218

 
219

 
217

 
228

 
 
497

 
445

 
 
Other expenses
 
289

 
320

 
243

 
136

 
134

 
 
511

 
270

 
 
Total adjusted expenses
 
573

 
569

 
463

 
377

 
366

 
 
1,043

 
743

 
 
Adjusted earnings before provision for income tax
 
(431
)
 
(383
)
 
(284
)
 
(265
)
 
(332
)
 
 
(757
)
 
(597
)
 
 
Provision for income tax expense (benefit)
 
(181
)
 
(192
)
 
(663
)
 
(166
)
 
(120
)
 
 
(346
)
 
(286
)
 
 
Adjusted earnings
 
(250
)
 
(191
)
 
379

 
(99
)
 
(212
)
 
 
(411
)
 
(311
)
 
 
Preferred stock dividends
 
57

 
32

 
57

 
32

 
77

 
 
89

 
109

 
 
Adjusted earnings available to common shareholders
 
$
(307
)
 
$
(223
)
 
$
322

 
$
(131
)
 
$
(289
)
 
 
$
(500
)
 
$
(420
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted premiums, fees and other revenues
 
$
98

 
$
72

 
$
87

 
$
96

 
$
86

 
 
$
217

 
$
182

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS BY SOURCE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business activities
 
$
12

 
$
25

 
$
20

 
$
18

 
$
12

 
 
$
25

 
$
30

 
 
Net investment income
 
46

 
114

 
101

 
17

 
(50
)
 
 
75

 
(33
)
 
 
Interest expense on debt
 
(280
)
 
(229
)
 
(230
)
 
(229
)
 
(238
)
 
 
(519
)
 
(467
)
 
 
Corporate initiatives and projects
 
(117
)
 
(151
)
 
(195
)
 
(31
)
 
(25
)
 
 
(217
)
 
(56
)
 
 
Other
 
(92
)
 
(142
)
 
(67
)
 
(40
)
 
(31
)
 
 
(121
)
 
(71
)
 
 
Provision for income tax (expense) benefit and other tax-related items
 
181

 
192

 
750

 
166

 
120

 
 
346

 
286

 
 
Preferred stock dividends
 
(57
)
 
(32
)
 
(57
)
 
(32
)
 
(77
)
 
 
(89
)
 
(109
)
 
 
Adjusted earnings available to common shareholders
 
$
(307
)
 
$
(223
)
 
$
322

 
$
(131
)
 
$
(289
)
 
 
$
(500
)
 
$
(420
)
 

30

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INVESTMENTS
INVESTMENT PORTFOLIO RESULTS BY ASSET CATEGORY AND ANNUALIZED YIELDS
 
 
This yield table presentation is consistent with how we measure our investment performance for management purposes, and we believe it enhances understanding of our investment portfolio results.
 
 
 
At or For the Three Months Ended (1)
 
 
 
At or For the Year-to-Date Period Ended (1)
 
 
Unaudited (In millions, except yields)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
June 30, 2019

 
June 30, 2020

 
 
Fixed Maturity Securities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield
 
4.30
 %
 
4.15
 %
 
4.19
 %
 
3.82
 %
 
 
3.99
 %
 
 
 
4.27
 %
 
3.91
 %
 
 
Investment income (2), (3)
 
$
2,975

 
$
2,901

 
$
2,965

 
$
2,739

 
 
$
2,885

 
 
 
$
5,877

 
$
5,624

 
 
Investment gains (losses)
 
138

 
82

 
71

 
4

 
 
146

 
 
 
114

 
150

 
 
Ending carrying value (4)
 
319,696

 
327,203

 
329,067

 
327,913

 
 
341,365

 
 
 
319,696

 
341,365

 
 
Mortgage Loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield
 
4.82
 %
 
4.74
 %
 
5.00
 %
 
4.37
 %
 
 
4.20
 %
 
 
 
4.77
 %
 
4.28
 %
 
 
Investment income (3)
 
943

 
929

 
998

 
884

 
 
862

 
 
 
1,855

 
1,746

 
 
Investment gains (losses)
 
14

 
(16
)
 
6

 
(63
)
 
 
(80
)
 
 
 
(1
)
 
(143
)
 
 
Ending carrying value
 
77,997

 
78,959

 
80,529

 
81,344

 
 
82,890

 
 
 
77,997

 
82,890

 
 
Real Estate and Real Estate Joint Ventures
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield
 
3.62
 %
 
3.53
 %
 
3.58
 %
 
2.95
 %
 
 
0.62
 %
 
 
 
2.84
 %
 
1.76
 %
 
 
Investment income
 
92

 
91

 
94

 
81

 
 
18

 
 
 
142

 
99

 
 
Investment gains (losses)
 
1

 
96

 
297

 
1

 
 
2

 
 
 
6

 
3

 
 
Ending carrying value
 
10,326

 
10,246

 
10,741

 
11,250

 
 
11,524

 
 
 
10,326

 
11,524

 
 
Policy Loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield
 
5.34
 %
 
5.33
 %
 
5.21
 %
 
5.23
 %
 
 
5.15
 %
 
 
 
5.31
 %
 
5.19
 %
 
 
Investment income
 
129

 
129

 
126

 
126

 
 
124

 
 
 
257

 
250

 
 
Ending carrying value
 
9,705

 
9,671

 
9,680

 
9,638

 
 
9,639

 
 
 
9,705

 
9,639

 
 
Equity Securities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield
 
5.15
 %
 
4.62
 %
 
5.85
 %
 
5.43
 %
 
 
4.12
 %
 
 
 
5.29
 %
 
4.77
 %
 
 
Investment income
 
16

 
13

 
16

 
14

 
 
11

 
 
 
32

 
25

 
 
Investment gains (losses)
 
(2
)
 
17

 
12

 
(284
)
 
 
72

 
 
 
105

 
(212
)
 
 
Ending carrying value
 
1,476

 
1,341

 
1,342

 
1,050

 
 
1,105

 
 
 
1,476

 
1,105

 
 
Other Limited Partnership Interests
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield
 
14.28
 %
 
15.37
 %
 
9.87
 %
 
16.22
 %
 
 
(30.23
)%
 
 
 
10.99
 %
 
(7.06
)%
 
 
Investment income
 
247

 
279

 
187

 
323

 
 
(605
)
 
 
 
374

 
(282
)
 
 
Investment gains (losses)
 
1

 
3

 
3

 
4

 
 
1

 
 
 
—

 
5

 
 
Ending carrying value
 
7,054

 
7,441

 
7,716

 
8,230

 
 
7,794

 
 
 
7,054

 
7,794

 
 
Cash and Short-term Investments
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield
 
2.39
 %
 
2.31
 %
 
2.09
 %
 
1.73
 %
 
 
1.35
 %
 
 
 
2.73
 %
 
1.53
 %
 
 
Investment income
 
65

 
62

 
50

 
44

 
 
38

 
 
 
144

 
82

 
 
Investment gains (losses)
 
(5
)
 
(1
)
 
9

 
4

 
 
(5
)
 
 
 
(5
)
 
(1
)
 
 
Ending carrying value (5)
 
21,246

 
22,988

 
20,448

 
30,024

 
 
29,631

 
 
 
21,246

 
29,631

 
 
Other Invested Assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment income
 
225

 
226

 
247

 
266

 
 
247

 
 
 
428

 
513

 
 
Investment gains (losses)
 
(38
)
 
(30
)
 
(10
)
 
21

 
 
106

 
 
 
(105
)
 
127

 
 
Ending carrying value
 
20,036

 
21,979

 
19,015

 
27,839

 
 
24,731

 
 
 
20,036

 
24,731

 
 
Total Investments
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment income yield
 
4.66
 %
 
4.57
 %
 
4.57
 %
 
4.30
 %
 
 
3.40
 %
 
 
 
4.55
 %
 
3.84
 %
 
 
Investment fees and expenses yield
 
(0.14
)%
 
(0.13
)%
 
(0.13
)%
 
(0.13
)%
 
 
(0.12
)%
 
 
 
(0.14
)%
 
(0.12
)%
 
 
Net Investment Income Yield
 
4.52
 %
 
4.44
 %
 
4.44
 %
 
4.17
 %
 
 
3.28
 %
 
 
 
4.41
 %
 
3.72
 %
 
 
Investment income
 
$
4,692

 
$
4,630

 
$
4,683

 
$
4,477

 
 
$
3,580

 
 
 
$
9,109

 
$
8,057

 
 
Investment fees and expenses
 
(138
)
 
(134
)
 
(137
)
 
(134
)
 
 
(122
)
 
 
 
(274
)
 
(256
)
 
 
Net investment income including Divested businesses
 
4,554

 
4,496

 
4,546

 
4,343

 
 
3,458

 
 
 
8,835

 
7,801

 
 
Less: Net investment income from Divested businesses
 
—

 
23

 
24

 
22

 
 
14

 
 
 
—

 
36

 
 
Adjusted Net Investment Income (6)
 
$
4,554

 
$
4,473

 
$
4,522

 
$
4,321

 
 
$
3,444

 
 
 
$
8,835

 
$
7,765

 
 
Ending Carrying Value
 
$
467,536

 
$
479,828

 
$
478,538

 
$
497,288

 
 
$
508,679

 
 
 
$
467,536

 
$
508,679

 
 
Gross investment gains
 
$
328

 
$
332

 
$
672

 
$
436

 
 
$
677

 
 
 
$
703

 
$
1,113

 
 
Gross investment losses
 
(189
)
 
(159
)
 
(144
)
 
(495
)
 
 
(339
)
 
 
 
(460
)
 
(834
)
 
 
Net credit loss (provision) release and (impairments)
 
(30
)
 
(22
)
 
(140
)
 
(254
)
 
 
(96
)
 
 
 
(129
)
 
(350
)
 
 
Investment Portfolio Gains (Losses) (7)
 
109

 
151

 
388

 
(313
)
 
 
242

 
 
 
114

 
(71
)
 
 
Investment portfolio gains (losses) income tax (expense) benefit
 
(26
)
 
(64
)
 
(96
)
 
69

 
 
(166
)
 
 
 
(43
)
 
(97
)
 
 
Investment Portfolio Gains (Losses), Net of Income Tax
 
$
83

 
$
87

 
$
292

 
$
(244
)
 
 
$
76

 
 
 
$
71

 
$
(168
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Derivative gains (losses) (7)
 
$
614

 
$
1,141

 
$
(1,583
)
 
$
4,068

 
 
$
(896
)
 
 
 
$
629

 
$
3,172

 
 
Derivative gains (losses) income tax (expense) benefit
 
(150
)
 
(259
)
 
364

 
(885
)
 
 
195

 
 
 
(168
)
 
(690
)
 
 
Derivative Gains (Losses), Net of Income Tax
 
$
464

 
$
882

 
$
(1,219
)
 
$
3,183

 
 
$
(701
)
 
 
 
$
461

 
$
2,482

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
See footnotes on Page 34.
 
 
 
 
 
 


31

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INVESTMENTS
 
 
 
SUMMARY OF FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE
BY SECTOR AND QUALITY DISTRIBUTION
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
Unaudited (In millions, except ratios)
 
Amount
 
% of Total
 
Amount
 
% of Total
 
Amount
 
% of Total
 
Amount
 
% of Total
 
 
Amount
 
% of Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. corporate securities
 
$
83,712

 
26.3
%
 
$
87,114

 
26.7
%
 
$
87,753

 
26.8
%
 
$
85,071

 
26.0
%
 
 
$
90,112

 
26.5
%
 
 
Foreign government securities
 
67,554

 
21.2
%
 
67,547

 
20.7
%
 
67,229

 
20.5
%
 
64,844

 
19.9
%
 
 
65,706

 
19.3
%
 
 
Foreign corporate securities
 
62,398

 
19.6
%
 
63,100

 
19.3
%
 
64,165

 
19.6
%
 
59,195

 
18.1
%
 
 
62,817

 
18.5
%
 
 
U.S. government and agency securities
 
40,003

 
12.6
%
 
40,802

 
12.5
%
 
42,084

 
12.8
%
 
47,959

 
14.7
%
 
 
47,287

 
13.9
%
 
 
Residential mortgage-backed securities
 
29,049

 
9.1
%
 
29,591

 
9.1
%
 
28,547

 
8.7
%
 
30,469

 
9.3
%
 
 
31,875

 
9.4
%
 
 
Asset-backed securities
 
13,712

 
4.3
%
 
14,345

 
4.4
%
 
14,542

 
4.4
%
 
14,838

 
4.5
%
 
 
16,324

 
4.8
%
 
 
Municipals
 
12,255

 
3.8
%
 
12,942

 
4.0
%
 
13,053

 
4.0
%
 
13,871

 
4.3
%
 
 
14,611

 
4.3
%
 
 
Commercial mortgage-backed securities
 
10,006

 
3.1
%
 
10,608

 
3.3
%
 
10,447

 
3.2
%
 
10,438

 
3.2
%
 
 
11,273

 
3.3
%
 
 
Fixed Maturity Securities Available-For-Sale
 
$
318,689

 
100.0
%
 
$
326,049

 
100.0
%
 
$
327,820

 
100.0
%
 
$
326,685

 
100.0
%
 
 
$
340,005

 
100.0
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NAIC
 
NRSRO
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DESIGNATION
 
RATING
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
 
Aaa / Aa / A
 
$
223,594

 
70.2
%
 
$
229,104

 
70.3
%
 
$
230,708

 
70.4
%
 
$
235,650

 
72.1
%
 
 
$
243,645

 
71.7
%
 
 
2
 
Baa
 
78,943

 
24.8
%
 
81,478

 
25.0
%
 
81,425

 
24.8
%
 
76,239

 
23.3
%
 
 
80,714

 
23.7
%
 
 
3
 
Ba
 
11,490

 
3.6
%
 
11,400

 
3.5
%
 
11,652

 
3.6
%
 
10,999

 
3.4
%
 
 
11,250

 
3.3
%
 
 
4
 
B
 
4,176

 
1.3
%
 
3,423

 
1.0
%
 
3,337

 
1.0
%
 
3,200

 
1.0
%
 
 
3,654

 
1.1
%
 
 
5
 
Caa and lower
 
451

 
0.1
%
 
609

 
0.2
%
 
693

 
0.2
%
 
564

 
0.2
%
 
 
640

 
0.2
%
 
 
6
 
In or near default
 
35

 
—
%
 
35

 
—
%
 
5

 
—
%
 
33

 
—
%
 
 
102

 
—
%
 
 
Fixed Maturity Securities Available-For-Sale (8)
 
$
318,689

 
100.0
%
 
$
326,049

 
100.0
%
 
$
327,820

 
100.0
%
 
$
326,685

 
100.0
%
 
 
$
340,005

 
100.0
%
 
 
 
 
 
 
 
GROSS UNREALIZED GAINS AND LOSSES AGING SCHEDULE
 
 
 
 
FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE
 
 
 
 
 
 
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
Unaudited (In millions, except ratios)
 
Amount
 
% of Total
 
Amount
 
% of Total
 
Amount
 
% of Total
 
Amount
 
% of Total
 
 
Amount
 
% of Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Less than 20%
 
$
1,542

 
80.6
%
 
$
1,499

 
73.3
%
 
$
1,370

 
83.2
%
 
$
5,301

 
68.3
%
 
 
$
2,539

 
80.1
%
 
 
20% or more for less than six months
 
215

 
11.2
%
 
370

 
18.1
%
 
116

 
7.0
%
 
2,371

 
30.6
%
 
 
574

 
18.1
%
 
 
20% or more for six months or greater
 
156

 
8.2
%
 
176

 
8.6
%
 
161

 
9.8
%
 
85

 
1.1
%
 
 
57

 
1.8
%
 
 
Gross Unrealized Losses
 
$
1,913

 
100.0
%
 
$
2,045

 
100.0
%
 
$
1,647

 
100.0
%
 
$
7,757

 
100.0
%
 
 
$
3,170

 
100.0
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross Unrealized Gains
 
$
29,373

 
 
 
$
34,964

 
 
 
$
31,812

 
 
 
$
32,005

 
 
 
 
$
40,479

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
See footnotes on Page 34.


32

Table of Contents
image2a31.jpg

 
INVESTMENTS
 
 
 
 
SUMMARY OF MORTGAGE LOANS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unaudited (In millions)
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
 
 
  
 
  
 
  
 
  
 
 
  
 
 
Commercial mortgage loans
 
$
49,570

 
 
 
$
49,898

 
 
 
$
49,624

 
 
 
$
50,077

 
 
 
 
$
51,043

 
 
 
 
Agricultural mortgage loans
 
15,334

 
 
 
15,752

 
 
 
16,695

 
 
 
16,788

 
 
 
 
17,167

 
 
 
 
Residential mortgage loans
 
13,450

 
 
 
13,659

 
 
 
14,504

 
 
 
14,943

 
 
 
 
15,235

 
 
 
 
Mortgage loans held-for-sale
 
—

 
 
 
—

 
 
 
59

 
 
 
—

 
 
 
 
—

 
 
 
 
Mortgage Loans
 
78,354

 
 
 
79,309

 
 
 
80,882

 
 
 
81,808

 
 
 
 
83,445

 
 
 
 
Valuation allowances
 
(357
)
 
 
 
(350
)
 
 
 
(353
)
 
 
 
(464
)
 
 
 
 
(555
)
 
 
 
 
Mortgage Loans, net
 
$
77,997

 
 
 
$
78,959

 
 
 
$
80,529

 
 
 
$
81,344

 
 
 
 
$
82,890

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SUMMARY OF COMMERCIAL MORTGAGE LOANS
BY REGION AND PROPERTY TYPE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
June 30, 2019
 
September 30, 2019
 
December 31, 2019
 
March 31, 2020
 
 
June 30, 2020
 
 
Unaudited (In millions, except ratios)
 
Amount
 
% of Total
 
Amount
 
% of Total
 
Amount
 
% of Total
 
Amount
 
% of Total
 
 
Amount
 
% of Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pacific
 
$
10,511

 
21.2
%
 
$
10,079

 
20.2
%
 
$
10,169

 
20.5
%
 
$
10,183

 
20.3
%
 
 
$
10,275

 
20.1
%
 
 
Non-U.S.
 
9,463

 
19.1
%
 
9,480

 
19.0
%
 
10,093

 
20.3
%
 
9,424

 
18.8
%
 
 
9,542

 
18.7
%
 
 
Middle Atlantic
 
7,952

 
16.0
%
 
8,210

 
16.4
%
 
8,302

 
16.7
%
 
7,967

 
15.9
%
 
 
8,257

 
16.2
%
 
 
South Atlantic
 
6,459

 
13.0
%
 
6,896

 
13.8
%
 
6,487

 
13.1
%
 
6,461

 
12.9
%
 
 
6,513

 
12.8
%
 
 
West South Central
 
4,386

 
8.9
%
 
4,454

 
8.9
%
 
4,255

 
8.6
%
 
3,970

 
7.9
%
 
 
3,945

 
7.7
%
 
 
East North Central
 
3,245

 
6.6
%
 
3,225

 
6.5
%
 
3,066

 
6.2
%
 
2,183

 
4.4
%
 
 
2,443

 
4.8
%
 
 
Mountain
 
1,729

 
3.5
%
 
1,774

 
3.6
%
 
1,602

 
3.2
%
 
1,755

 
3.5
%
 
 
1,755

 
3.4
%
 
 
New England
 
1,628

 
3.3
%
 
1,705

 
3.4
%
 
1,433

 
2.9
%
 
1,670

 
3.3
%
 
 
1,719

 
3.4
%
 
 
West North Central
 
593

 
1.2
%
 
592

 
1.2
%
 
607

 
1.2
%
 
635

 
1.3
%
 
 
633

 
1.2
%
 
 
East South Central
 
563

 
1.1
%
 
530

 
1.1
%
 
502

 
1.0
%
 
483

 
1.0
%
 
 
482

 
1.0
%
 
 
Multi-Region and Other
 
3,041

 
6.1
%
 
2,953

 
5.9
%
 
3,108

 
6.3
%
 
5,346

 
10.7
%
 
 
5,479

 
10.7
%
 
 
Total
 
$
49,570

 
100.0
%
 
$
49,898

 
100.0
%
 
$
49,624

 
100.0
%
 
$
50,077

 
100.0
%
 
 
$
51,043

 
100.0
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Office
 
$
23,755

 
47.9
%
 
$
23,455

 
47.0
%
 
$
22,925

 
46.2
%
 
$
22,857

 
45.6
%
 
 
$
23,359

 
45.8
%
 
 
Retail
 
9,577

 
19.3
%
 
9,707

 
19.5
%
 
9,052

 
18.2
%
 
8,842

 
17.7
%
 
 
8,906

 
17.4
%
 
 
Apartment
 
6,960

 
14.1
%
 
6,906

 
13.8
%
 
8,212

 
16.6
%
 
8,869

 
17.7
%
 
 
8,639

 
16.9
%
 
 
Industrial
 
3,748

 
7.6
%
 
4,226

 
8.5
%
 
3,985

 
8.0
%
 
4,101

 
8.2
%
 
 
4,431

 
8.7
%
 
 
Hotel
 
3,688

 
7.4
%
 
3,617

 
7.2
%
 
3,471

 
7.0
%
 
3,328

 
6.6
%
 
 
3,333

 
6.5
%
 
 
Other
 
1,842

 
3.7
%
 
1,987

 
4.0
%
 
1,979

 
4.0
%
 
2,080

 
4.2
%
 
 
2,375

 
4.7
%
 
 
Total
 
$
49,570

 
100.0
%
 
$
49,898

 
100.0
%
 
$
49,624

 
100.0
%
 
$
50,077

 
100.0
%
 
 
$
51,043

 
100.0
%
 


33

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
INVESTMENTS
FOOTNOTES
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) We calculate yields using average quarterly asset carrying values. Yields exclude the impact of recognized gains and losses, includes the impact of changes in foreign currency exchange rates and reflects the adjustments described on Page A-6 and presented on Page 5. Asset carrying values exclude unrealized gains (losses), collateral received in connection with our securities lending program, annuities funding structured settlement claims, freestanding derivative assets, collateral received from derivative counterparties, the effects of consolidating under GAAP certain VIEs that are treated as CSEs and contractholder-directed equity securities. A yield is not presented for other invested assets, as it is not considered a meaningful measure of performance for this asset class.
 
(2) Fixed maturity securities includes investment income related to fair value option securities of $38 million, $59 million, $32 million, ($78) million and $114 million for the three months ended June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020, respectively, and $93 million and $36 million for the year-to-date period ended June 30, 2019 and June 30, 2020, respectively.
 
(3) Investment income from fixed maturity securities and mortgage loans includes prepayment fees.
 
(4) The following table presents the components of total fixed maturity securities and a reconciliation to ending carrying value presented for fixed maturity securities.
 
 
June 30, 2019

September 30, 2019

December 31, 2019

March 31, 2020

June 30, 2020

 
 
 
 
Fixed maturity securities available-for-sale
$
318,689

$
326,049

$
327,820

$
326,685

$
340,005

 
 
 
 
Contractholder-directed equity securities and fair value option securities
13,000

12,671

13,102

11,145

11,911

 
 
 
 
Total fixed maturity securities
331,689

338,720

340,922

337,830

351,916

 
 
 
 
Less: Contractholder-directed equity securities
11,990

11,514

11,852

9,914

10,548

 
 
 
 
Less: Effects of consolidating under GAAP certain VIEs that are treated as CSEs
3

3

3

3

3

 
 
 
 
Fixed maturity securities
$
319,696

$
327,203

$
329,067

$
327,913

$
341,365

 
 
 
 
 
 
 
 
 
 
 
 
 
 
(5) Ending carrying value excludes the effects of consolidating under GAAP certain VIEs that are treated as CSEs of $3 million at June 30, 2020 and less than $1 million for each of the other periods presented.
 
(6) Adjusted net investment income reflects the adjustments as presented on Page 5.
 
(7) Investment portfolio gains (losses) and Derivative gains (losses) reflect the non-GAAP adjustments as presented below:
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
 
June 30, 2019

September 30, 2019

December 31, 2019

March 31, 2020

June 30, 2020

 
June 30, 2019

June 30, 2020

 
Net investment gains (losses)
$
61

$
161

$
207

$
(288
)
$
231

 
$
76

$
(57
)
 
Less: Change in estimated fair value of other limited partnership interests and real estate joint ventures
3

(1
)
(1
)
1

(13
)
 
(12
)
(12
)
 
Less: Non-investment portfolio gains (losses)
(51
)
11

(180
)
24

2

 
(26
)
26

 
Investment portfolio gains (losses)
$
109

$
151

$
388

$
(313
)
$
242

 
$
114

$
(71
)
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
 
June 30, 2019

September 30, 2019

December 31, 2019

March 31, 2020

June 30, 2020

 
June 30, 2019

June 30, 2020

 
Net derivative gains (losses)
$
724

$
1,254

$
(1,465
)
$
4,201

$
(710
)
 
$
839

$
3,491

 
Less: Investment hedge adjustments
118

121

125

138

188

 
223

326

 
Less: Settlement of foreign currency earnings hedges
(2
)
(3
)
(2
)
—

—

 
(4
)
—

 
Less: PAB hedge adjustments
(6
)
(5
)
(5
)
(5
)
(2
)
 
(9
)
(7
)
 
Derivative gains (losses)
$
614

$
1,141

$
(1,583
)
$
4,068

$
(896
)
 
$
629

$
3,172

 
 
 
 
 
 
 
 
 
 
 
(8) Amounts presented are based on ratings of NRSRO and the applicable NAIC designation from the NAIC published comparison of NRSRO ratings to NAIC designations, except for certain mortgage-backed securities (non-agency residential mortgage-backed securities and commercial mortgage-backed securities). NRSRO ratings are based on availability of applicable ratings. If no NRSRO rating is available, then an internally developed rating is used. Over time, credit ratings can migrate, up or down, through the NRSRO continuous monitoring process. Amounts presented for certain mortgage-backed securities held by MetLife, Inc.'s insurance subsidiaries that maintain the NAIC statutory basis of accounting reflect designations based on revised NAIC methodologies. The NAIC's present methodology is to evaluate certain mortgage-backed securities held by insurers using revised NAIC methodologies on an annual basis. An internally developed designation is used until a final designation becomes available from the NAIC annual review. These revised NAIC designations may not correspond to NRSRO ratings.

34

Table of Contents
image2a31.jpg

imagk02.jpg
Appendix






Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
APPENDIX
METLIFE
RECONCILIATION DETAIL
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
June 30, 2019

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation to Adjusted Earnings Available to Common Shareholders
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss) available to MetLife, Inc.'s common shareholders
 
$
1,684

 
$
2,152

 
$
536

 
$
4,366

 
 
$
68

 
 
$
3,033

 
$
4,434

 
 
Add: Preferred stock dividends
 
57

 
32

 
57

 
32

 
 
77

 
 
89

 
109

 
 
Add: Net Income (loss) attributable to noncontrolling interests
 
5

 
6

 
(5
)
 
3

 
 
5

 
 
9

 
8

 
 
Less: Income (loss) from discontinued operations, net of income tax
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Income (loss) from continuing operations, net of income tax
 
1,746

 
2,190

 
588

 
4,401

 
 
150

 
 
$
3,131

 
$
4,551

 
 
Less: adjustments from income (loss) from continuing operations, net of income tax, to adjusted earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net investment gains (losses)
 
61

 
161

 
207

 
(288
)
 
 
231

 
 
76

 
(57
)
 
 
Net derivative gains (losses)
 
724

 
1,254

 
(1,465
)
 
4,201

 
 
(710
)
 
 
839

 
3,491

 
 
Premiums - Divested businesses
 
—

 
35

 
36

 
32

 
 
20

 
 
—

 
52

 
 
Universal life and investment-type product policy fees
 

 

 

 

 
 

 
 

 
 
 
 
Unearned revenue adjustments
 
20

 
59

 
18

 
18

 
 
5

 
 
20

 
23

 
 
GMIB fees
 
28

 
27

 
26

 
26

 
 
25

 
 
55

 
51

 
 
Divested businesses
 
—

 
2

 
1

 
2

 
 
1

 
 
—

 
3

 
 
Net investment income
 

 

 

 

 
 

 
 

 

 
 
Investment hedge adjustments
 
(118
)
 
(121
)
 
(125
)
 
(138
)
 
 
(188
)
 
 
(223
)
 
(326
)
 
 
Operating joint venture adjustments
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Unit-linked contract income
 
261

 
250

 
228

 
(1,140
)
 
 
818

 
 
997

 
(322
)
 
 
Securitization entities income
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Certain partnership distributions
 
(4
)
 
(2
)
 
(5
)
 
(4
)
 
 
(1
)
 
 
(8
)
 
(5
)
 
 
Divested businesses
 
—

 
23

 
24

 
22

 
 
14

 
 
—

 
36

 
 
Other revenues
 

 

 

 

 
 

 
 

 

 
 
Settlement of foreign currency earnings hedges
 
2

 
3

 
2

 
—

 
 
—

 
 
4

 
—

 
 
TSA fees
 
69

 
69

 
40

 
42

 
 
39

 
 
137

 
81

 
 
Divested businesses
 
—

 
—

 
2

 
—

 
 
—

 
 
—

 
—

 
 
Policyholder benefits and claims and policyholder dividends
 

 

 

 

 
 

 
 

 

 
 
PBC hedge adjustments
 
—

 
(9
)
 
(10
)
 
(9
)
 
 
(9
)
 
 
—

 
(18
)
 
 
PDO adjustments
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Inflation and pass-through adjustments
 
(84
)
 
(87
)
 
6

 
(48
)
 
 
(106
)
 
 
(163
)
 
(154
)
 
 
GMIB costs
 
(39
)
 
47

 
(106
)
 
141

 
 
(90
)
 
 
(95
)
 
51

 
 
Market value adjustments
 
11

 
(3
)
 
(8
)
 
(11
)
 
 
(21
)
 
 
15

 
(32
)
 
 
Divested businesses
 
—

 
(34
)
 
(33
)
 
(24
)
 
 
(18
)
 
 
—

 
(42
)
 
 
Interest credited to policyholder account balances
 

 

 

 

 
 

 
 

 

 
 
PAB hedge adjustments
 
6

 
5

 
5

 
5

 
 
2

 
 
9

 
7

 
 
Unit-linked contract costs
 
(257
)
 
(223
)
 
(240
)
 
1,138

 
 
(796
)
 
 
(973
)
 
342

 
 
Divested businesses
 
—

 
(8
)
 
(10
)
 
(5
)
 
 
(7
)
 
 
—

 
(12
)
 
 
Capitalization of DAC - Divested businesses
 
—

 
11

 
9

 
3

 
 
2

 
 
—

 
5

 
 
Amortization of DAC and VOBA
 

 

 

 

 
 

 
 

 

 
 
Related to NIGL and NDGL
 
5

 
(39
)
 
(106
)
 
(30
)
 
 
6

 
 
29

 
(24
)
 
 
Related to GMIB fees and GMIB costs
 
3

 
—

 
1

 
(13
)
 
 
5

 
 
10

 
(8
)
 
 
Related to market value adjustments
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Divested businesses
 
—

 
(2
)
 
(2
)
 
(6
)
 
 
(3
)
 
 
—

 
(9
)
 
 
Amortization of negative VOBA
 

 

 

 

 
 

 
 

 

 
 
Related to market value adjustments
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Divested businesses
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Interest expense on debt
 

 

 

 

 
 

 
 

 

 
 
Securitization entities debt expense
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Divested businesses
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Other expenses
 

 

 

 

 
 

 
 

 

 
 
Noncontrolling interest
 
6

 
8

 
(5
)
 
3

 
 
7

 
 
12

 
10

 
 
Regulatory implementation costs
 
(7
)
 
(5
)
 
(3
)
 
(2
)
 
 
—

 
 
(10
)
 
(2
)
 
 
Acquisition, integration and other costs
 
(6
)
 
(8
)
 
(7
)
 
(6
)
 
 
—

 
 
(29
)
 
(6
)
 
 
TSA fees
 
(69
)
 
(69
)
 
(40
)
 
(42
)
 
 
(39
)
 
 
(137
)
 
(81
)
 
 
Divested businesses
 
(6
)
 
(36
)
 
(116
)
 
(19
)
 
 
(23
)
 
 
(6
)
 
(42
)
 
 
Goodwill impairment
 
—

 
—

 
—

 
—

 
 
—

 
 
—

 
—

 
 
Provision for income tax (expense) benefit
 
(236
)
 
(340
)
 
373

 
(928
)
 
 
151

 
 
(260
)
 
(777
)
 
 
Adjusted earnings
 
1,376

 
1,222

 
1,891

 
1,481

 
 
835

 
 
2,832

 
2,316

 
 
Less: Preferred stock dividends
 
57

 
32

 
57

 
32

 
 
77

 
 
89

 
109

 
 
Adjusted earnings available to common shareholders
 
$
1,319

 
$
1,190

 
$
1,834

 
$
1,449

 
 
$
758

 
 
$
2,743

 
$
2,207

 

A-1

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
APPENDIX
METLIFE
NOTABLE ITEMS (1)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE TOTAL
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
June 30, 2019

 
 
June 30, 2020

 
 
Actuarial assumption review and other insurance adjustments
 
$
—

 
$
(160
)
 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
Expense initiative costs
 
(70
)
 
(88
)
 
(119
)
 
—

 
 
—

 
 
 
(125
)
 
 
—

 
 
Interest on tax adjustments
 
—

 
—

 
64

 
—

 
 
—

 
 
 
—

 
 
—

 
 
Tax adjustments
 
—

 
—

 
475

 
—

 
 
—

 
 
 
—

 
 
—

 
 
Total notable items
 
$
(70
)
 
$
(248
)
 
$
420

 
$
—

 
 
$
—

 
 
 
$
(125
)
 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASIA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
June 30, 2019

 
 
June 30, 2020

 
 
Actuarial assumption review and other insurance adjustments
 
$
—

 
$
(19
)
 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
Total notable items
 
$
—

 
$
(19
)
 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LATIN AMERICA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
June 30, 2019

 
 
June 30, 2020

 
 
Actuarial assumption review and other insurance adjustments
 
$
—

 
$
10

 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
Total notable items
 
$
—

 
$
10

 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EMEA
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
June 30, 2019

 
 
June 30, 2020

 
 
Actuarial assumption review and other insurance adjustments
 
$
—

 
$
(13
)
 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
Total notable items
 
$
—

 
$
(13
)
 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
METLIFE HOLDINGS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
June 30, 2019

 
 
June 30, 2020

 
 
Actuarial assumption review and other insurance adjustments
 
$
—

 
$
(138
)
 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
Total notable items
 
$
—

 
$
(138
)
 
$
—

 
$
—

 
 
$
—

 
 
 
$
—

 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CORPORATE & OTHER
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
For the Three Months Ended
 
For the Year-to-Date Period Ended
 
 
Unaudited (In millions)
 
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
 
June 30, 2020

 
 
 
June 30, 2019

 
 
June 30, 2020

 
 
Expense initiative costs
 
(70
)
 
(88
)
 
(119
)
 
—

 
 
—

 
 
 
(125
)
 
 
—

 
 
Interest on tax adjustments
 
—

 
—

 
64

 
—

 
 
—

 
 
 
—

 
 
—

 
 
Tax adjustments
 
—

 
—

 
475

 
—

 
 
—

 
 
 
—

 
 
—

 
 
Total notable items
 
$
(70
)
 
$
(88
)
 
$
420

 
$
—

 
 
$
—

 
 
 
$
(125
)
 
 
$
—

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan to help investors have a better understanding of MetLife's results and to evaluate and forecast those results.
 

A-2

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
APPENDIX
METLIFE
EQUITY DETAILS, BOOK VALUE DETAILS AND RETURN ON EQUITY
 
 
 
 
 
 
 
 
 
 
 
Unaudited (In millions)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total MetLife, Inc.'s stockholders' equity
$
63,811

 
$
68,368

 
$
66,144

 
$
70,221

 
$
75,693

 
 
Less: Preferred stock
3,340

 
3,340

 
3,340

 
4,312

 
4,312

 
 
MetLife, Inc.'s common stockholders' equity
60,471

 
65,028

 
62,804

 
65,909

 
71,381

 
 
Less: Net unrealized investment gains (losses), net of income tax
18,381

 
22,330

 
19,981

 
20,369

 
25,913

 
 
  Defined benefit plans adjustment, net of income tax
(1,984
)
 
(1,961
)
 
(2,002
)
 
(1,985
)
 
(1,968
)
 
 
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA
$
44,074

 
$
44,659

 
$
44,825

 
$
47,525

 
$
47,436

 
 
Less: Goodwill, net of income tax
9,071

 
8,955

 
8,986

 
8,828

 
8,910

 
 
  VODA and VOCRA, net of income tax
288

 
279

 
268

 
276

 
264

 
 
Total MetLife, Inc.'s tangible common stockholders' equity
$
34,715

 
$
35,425

 
$
35,571

 
$
38,421

 
$
38,262

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unaudited (In millions)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA

$
44,074

 
$
44,659

 
$
44,825

 
$
47,525

 
$
47,436

 
 
Less: Accumulated year-to-date total notable items (2)

(125
)
 
(373
)
 
47

 
—

 
—

 
 
Total MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)

$
44,199

 
$
45,032

 
$
44,778

 
$
47,525

 
$
47,436

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unaudited (In millions, except per share data)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Book value per common share
$
64.61

 
$
70.71

 
$
68.62

 
$
72.62

 
$
78.65

 
 
Less: Net unrealized investment gains (losses), net of income tax
19.64

 
24.28

 
21.84

 
22.45

 
28.55

 
 
  Defined benefit plans adjustment, net of income tax
(2.12
)
 
(2.13
)
 
(2.19
)
 
(2.19
)
 
(2.17
)
 
 
Book value per common share, excluding AOCI other than FCTA
$
47.09

 
$
48.56

 
$
48.97

 
$
52.36

 
$
52.27

 
 
Less: Goodwill, net of income tax
9.69

 
9.74

 
9.82

 
9.73

 
9.82

 
 
  VODA and VOCRA, net of income tax
0.31

 
0.30

 
0.29

 
0.30

 
0.29

 
 
Book value per common share - tangible common stockholders' equity
$
37.09

 
$
38.52

 
$
38.86

 
$
42.33

 
$
42.16

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common shares outstanding, end of period
935.9

 
919.6

 
915.3

 
907.6

 
907.6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended (1)
 
Unaudited (In millions, except ratios)
June 30, 2019

 
September 30, 2019

 
December 31, 2019

 
March 31, 2020

 
June 30, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Return on MetLife, Inc.'s:
 
 
 
 
 
 
 
 
 
 
 
Common stockholders' equity
11.6
%
 
13.7
%
 
3.4
%
 
27.1
%
 
0.4
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted return on MetLife, Inc.'s:
 
 
 
 
 
 
 
 
 
 
 
Common stockholders' equity
9.1
%
 
7.6
%
 
11.5
%
 
9.0
%
 
4.4
%
 
 
Common stockholders' equity, excluding AOCI other than FCTA
12.1
%
 
10.7
%
 
16.4
%
 
12.6
%
 
6.4
%
 
 
Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)

12.7
%
 
12.9
%
 
12.6
%
 
12.6
%
 
6.4
%
 
 
Tangible common stockholders' equity (3)
15.5
%
 
13.7
%
 
20.7
%
 
15.8
%
 
8.0
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average common stockholders' equity
$
57,820

 
$
62,750

 
$
63,916

 
$
64,357

 
$
68,645

 
 
Average common stockholders' equity, excluding AOCI other than FCTA
$
43,693

 
$
44,367

 
$
44,742

 
$
46,175

 
$
47,481

 
 
Average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2)

$
43,783

 
$
44,616

 
$
44,905

 
$
46,175

 
$
47,481

 
 
Average tangible common stockholders' equity
$
34,323

 
$
35,070

 
$
35,498

 
$
36,996

 
$
38,342

 
 
 
 
(1) Annualized using quarter-to-date results.
 
(2) Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail.
 
(3) Adjusted earnings available to common shareholders used to calculate the return on tangible common stockholders' equity excludes the impact of amortization of VODA and VOCRA, net of income tax, for the three months ended June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020 of $9 million, $9 million, $6 million, $8 million and $10 million, respectively.

A-3

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
APPENDIX
METLIFE
ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, OTHER EXPENSES AND ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS - CONSTANT CURRENCY BASIS
 
 
 
 
 
 ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, ON A CONSTANT CURRENCY BASIS
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
U.S. (1)
 
 
$
6,731

 
 
$
7,391

 
 
$
8,586

 
 
$
6,189

 
 
$
5,692

 
 
ASIA
 
 
2,073

 
 
2,082

 
 
2,081

 
 
2,092

 
 
2,018

 
 
LATIN AMERICA
 
 
882

 
 
815

 
 
764

 
 
831

 
 
737

 
 
EMEA
 
 
649

 
 
641

 
 
651

 
 
683

 
 
660

 
 
METLIFE HOLDINGS (1)
 
 
1,275

 
 
1,261

 
 
1,321

 
 
1,233

 
 
1,208

 
 
CORPORATE & OTHER (1)
 
 
98

 
 
72

 
 
87

 
 
96

 
 
86

 
 
Adjusted premiums, fees and other revenues, on a constant currency basis
 
 
$
11,708

 
 
$
12,262

 
 
$
13,490

 
 
$
11,124

 
 
$
10,401

 
 
Adjusted premiums, fees and other revenues
 
 
$
11,900

 
 
$
12,445

 
 
$
13,632

 
 
$
11,216

 
 
$
10,401

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASIA (including operating joint ventures) (2), (3)
 
 
$
2,342

 
 
$
2,326

 
 
$
2,354

 
 
$
2,363

 
 
$
2,278

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 OTHER EXPENSES ON A CONSTANT CURRENCY BASIS
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
U.S. (1)
 
 
$
1,009

 
 
$
1,004

 
 
$
1,069

 
 
$
1,066

 
 
$
1,012

 
 
ASIA
 
 
962

 
 
948

 
 
953

 
 
880

 
 
797

 
 
LATIN AMERICA
 
 
294

 
 
303

 
 
322

 
 
313

 
 
307

 
 
EMEA
 
 
339

 
 
333

 
 
360

 
 
326

 
 
328

 
 
METLIFE HOLDINGS (1)
 
 
237

 
 
223

 
 
282

 
 
228

 
 
239

 
 
CORPORATE & OTHER (1)
 
 
289

 
 
320

 
 
243

 
 
136

 
 
134

 
 
Adjusted other expenses on a constant currency basis
 
 
$
3,130

 
 
$
3,131

 
 
$
3,229

 
 
$
2,949

 
 
$
2,817

 
 
Adjusted other expenses
 
 
$
3,192

 
 
$
3,199

 
 
$
3,286

 
 
$
2,981

 
 
$
2,817

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASIA (including operating joint ventures) (2), (3)
 
 
$
1,067

 
 
$
1,050

 
 
$
1,062

 
 
$
972

 
 
$
899

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS ON A CONSTANT CURRENCY BASIS
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended
 
 
Unaudited (In millions)
 
 
June 30, 2019

 
 
September 30, 2019

 
 
December 31, 2019

 
 
March 31, 2020

 
 
June 30, 2020

 
 
U.S. (1)
 
 
$
732

 
 
$
707

 
 
$
675

 
 
$
780

 
 
$
523

 
 
ASIA
 
 
353

 
 
345

 
 
337

 
 
350

 
 
256

 
 
LATIN AMERICA
 
 
128

 
 
127

 
 
138

 
 
77

 
 
132

 
 
EMEA
 
 
73

 
 
49

 
 
62

 
 
74

 
 
116

 
 
METLIFE HOLDINGS (1)
 
 
299

 
 
149

 
 
269

 
 
277

 
 
20

 
 
CORPORATE & OTHER (1)
 
 
(307
)
 
 
(223
)
 
 
322

 
 
(131
)
 
 
(289
)
 
 
Adjusted earnings available to common shareholders on a constant currency basis
 
 
$
1,278

 
 
$
1,154

 
 
$
1,803

 
 
$
1,427

 
 
$
758

 
 
Adjusted earnings available to common shareholders
 
 
$
1,319

 
 
$
1,190

 
 
$
1,834

 
 
$
1,449

 
 
$
758

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 (1) Amounts on a reported basis, as constant currency impact is not significant.
 
 (2) Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statement of adjusted earnings available to common shareholders for operating joint ventures.
 
 
 (3) Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting.

A-4

Table of Contents
image2a31.jpg

 
 
 
 
 
 
METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES

In this QFS, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding of our performance by highlighting the results of operations and the underlying profitability drivers of our business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment.

The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP:
 
Non-GAAP financial measures:
Comparable GAAP financial measures:
 
(i)
total adjusted revenues
(i)
total revenues
 
(ii)
total adjusted expenses
(ii)
total expenses
 
(iii)
adjusted premiums, fees and other revenues
(iii)
premiums, fees and other revenues
 
(iv)
adjusted premiums, fees & other revenues, excluding PRT
(iv)
premiums, fees and other revenues
 
(v)
adjusted net investment income
(v)
net investment income
 
(vi)
adjusted earnings
(vi)
income (loss) from continuing operations, net of income tax
 
(vii)
adjusted earnings available to common shareholders
(vii)
net income (loss) available to MetLife, Inc.’s common shareholders
 
(viii)
adjusted earnings available to common shareholders, excluding total notable items
(viii)
net income (loss) available to MetLife, Inc.’s common shareholders
 
(ix)
adjusted earnings available to common shareholders per diluted common share
(ix)
net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
 
(x)
adjusted earnings available to common shareholders, excluding total notable items, per diluted common share
(x)
net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
 
(xi)
adjusted return on equity
(xi)
return on equity
 
(xii)
adjusted return on equity, excluding AOCI other than FCTA
(xii)
return on equity
 
(xiii)
adjusted return on equity, excluding total notable items (excludes AOCI other than FCTA)
(xiii)
return on equity
 
(xiv)
adjusted tangible return on equity
(xiv)
return on equity
 
(xv)
investment portfolio gains (losses)
(xv)
net investment gains (losses)
 
(xvi)
derivative gains (losses)
(xvi)
net derivative gains (losses)
 
(xvii)
adjusted capitalization of DAC
(xvii)
capitalization of DAC
 
(xviii)
total MetLife, Inc.’s tangible common stockholders’ equity
(xviii)
total MetLife, Inc.’s stockholders’ equity
 
(xix)
total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA
(xix)
total MetLife, Inc.’s stockholders’ equity
 
(xx)
total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA)
(xx)
total MetLife, Inc.’s stockholders’ equity
 
(xxi)
book value per common share, excluding AOCI other than FCTA
(xxi)
book value per common share
 
(xxii)
book value per common share - tangible common stockholders' equity
(xxii)
book value per common share
 
(xxiii)
adjusted other expenses
(xxiii)
other expenses
 
(xxiv)
adjusted other expenses, net of adjusted capitalization of DAC
(xxiv)
other expenses, net of capitalization of DAC
 
(xxv)
adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses
(xxv)
other expenses, net of capitalization of DAC
 
(xxvi)
adjusted expense ratio
(xxvi)
expense ratio
 
(xxvii)
adjusted expense ratio, excluding total notable items related to other adjusted expenses and PRT
(xxvii)
expense ratio
 
(xxviii)
direct expenses
(xxviii)
other expenses
 
(xxix)
direct expenses, excluding total notable items related to direct expenses
(xxix)
other expenses
 
(xxx)
direct expense ratio
(xxx)
expense ratio
 
(xxxi)
direct expense ratio, excluding total notable items related to direct expenses and PRT
(xxxi)
expense ratio
 
 
 
 
 
 
Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period. As a result, comparable prior period amounts are updated each period to reflect the most recent period average foreign currency exchange rates.
 
Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this QFS and in this period’s earnings news release which is available at www.metlife.com.


A-5

Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
 
Our definitions of non-GAAP and other financial measures discussed in this QFS may differ from those used by other companies:

Adjusted earnings and related measures
 
•
adjusted earnings;
 
•
adjusted earnings available to common shareholders;
 
•
adjusted earnings available to common shareholders, excluding total notable items;
 
•
adjusted earnings available to common shareholders per diluted common share;
 
•
adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and
 
•
adjusted earnings available to common shareholders on a constant currency basis.
 
These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its Business Plan and facilitate comparisons to industry results.

Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends.
 
Adjusted revenues and adjusted expenses
 
These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non-core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP (“Divested businesses”). Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP. Adjusted revenues also excludes NIGL and NDGL. Adjusted expenses also excludes goodwill impairments.
 
 
 
The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues:
 
•
Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (“Unearned revenue adjustments”) and certain variable annuity GMIB fees (“GMIB fees”);
 
•
Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments but do not qualify for hedge accounting treatment (“Investment hedge adjustments”), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method (“Operating joint venture adjustments”), (iii) excludes certain amounts related to contractholder-directed equity securities (“Unit-linked contract income”), (iv) excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities income”), and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP ("Certain partnership distributions"); and
 
•
Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements ("TSA fees").
 
 
 
The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses:
 
•
Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits ("PBC hedge adjustments"), (ii) changes in the policyholder dividend obligation related to NIGL and NDGL (“PDO adjustments”), (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments (“Inflation and pass-through adjustments”), (iv) benefits and hedging costs related to GMIBs (“GMIB costs”), and (v) market value adjustments associated with surrenders or terminations of contracts (“Market value adjustments”);
 
•
Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment (“PAB hedge adjustments”) and excludes certain amounts related to net investment income earned on contractholder-directed equity securities (“Unit-linked contract costs”);
 
•
Amortization of DAC and VOBA excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs, and (iii) Market value adjustments;
 
•
Amortization of negative VOBA excludes amounts related to Market value adjustments;
 
•
Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities debt expense”); and
 
•
Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (“Regulatory implementation costs”) and (iii) acquisition, integration and other costs. Other expenses includes TSA fees.
 
 
 
 
 
 
Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance.

The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife's effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms.
 
Investment portfolio gains (losses) and derivative gains (losses)

These are measures of investment and hedging activity. Investment portfolio gains (losses) principally excludes amounts that are reported within net investment gains (losses) but do not relate to the performance of the investment portfolio, such as gains (losses) on sales and divestitures of businesses and goodwill impairment. Derivative gains (losses) principally excludes earned income on derivatives and amortization of premium on derivatives, where such derivatives are either hedges of investments or are used to replicate certain investments, and where such derivatives do not qualify for hedge accounting. This earned income and amortization of premium is reported within adjusted earnings and not within derivative gains (losses).

A-6


Table of Contents
image2a31.jpg

 
 
 
 
 
 
 
 
 
 
 
METLIFE
NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
 
Return on equity, allocated equity, tangible equity and related measures
 
•
Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses) and defined benefit plans adjustment components of AOCI, net of income tax.
 
•
Total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses), defined benefit plans adjustment components of AOCI and total notable items, net of income tax.
 
•
Return on MetLife, Inc.’s common stockholders’ equity: net income (loss) available to MetLife, Inc.’s common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
 
•
Adjusted return on MetLife, Inc.’s common stockholders’ equity: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
 
•
Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity, excluding AOCI other than FCTA.
 
•
Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): adjusted earnings available to common shareholders, excluding total notable items, divided by MetLife, Inc.'s average common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA).
 
•
Allocated equity: portion of MetLife, Inc.’s common stockholders’ equity that management allocates to each of its segments and sub-segments based on local capital requirements and economic capital. Economic capital is an internally developed risk capital model, the purpose of which is to measure the risk in the business and to provide a basis upon which capital is deployed. MetLife management periodically reviews this model to ensure that it remains consistent with emerging industry practice standards and the local capital requirements; allocated equity may be adjusted if warranted by such review. Allocated equity excludes the impact of AOCI other than FCTA.
 
•
Adjusted return on allocated equity: adjusted earnings available to common shareholders divided by allocated equity.
 
 
The above measures represent a level of equity consistent with the view that, in the ordinary course of business, we do not plan to sell most investments for the sole purpose of realizing gains or losses. Also, refer to the utilization of adjusted earnings and components of, or other financial measures based on, adjusted earnings mentioned above.
 
•
Total MetLife, Inc.’s tangible common stockholders’ equity or tangible equity: Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
 
•
Adjusted return on MetLife, Inc.’s tangible common stockholders’ equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by MetLife, Inc.’s average tangible common stockholders’ equity.
 
•
Allocated tangible equity: Allocated equity reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
 
•
Adjusted return on allocated tangible equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by allocated tangible equity.
 
 
The above measures are, when considered in conjunction with regulatory capital ratios, a measure of capital adequacy.
 
 
 
Expense ratio, direct expense ratio, adjusted expense ratio and related measures
 
•
Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues.
 
•
Direct expense ratio: adjusted direct expenses divided by adjusted premiums, fees and other revenues.
 
•
Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
 
•
Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues.
 
•
Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
 
 
 
General account assets under management and related measures
 
GA AUM is used by MetLife to describe assets in its GA investment portfolio which are actively managed and stated at estimated fair value. GA AUM is comprised of GA total investments and cash and cash equivalents, excluding policy loans, contractholder-directed equity securities, fair value option securities and certain other invested assets, as substantially all of these assets are not actively managed in MetLife’s GA investment portfolio. Mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures included in GA AUM (at net asset value, net of deduction for encumbering debt) have been adjusted from carrying value to estimated fair value. At the segment level, intersegment balances (intercompany activity, primarily related to investments in subsidiaries, that eliminate at the MetLife consolidated level) are excluded from GA AUM.
 

GA AUM (at amortized cost) excludes the following adjustments: (i) unrealized gain (loss) on investments carried at estimated fair value and (ii) adjustments from carrying value to estimated fair value on mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures. GA AUM (at amortized cost) is presented net of related allowance for credit loss.
 
 
 
Other items
 
The following additional information is relevant to an understanding of our performance results:
 
•
Statistical sales information for Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group). Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity.

A-7

Table of Contents
image2a31.jpg

 
 
 
 
METLIFE
ACRONYMS
 
 
 
 
AOCI
Accumulated other comprehensive income (loss)
 
CSE
Consolidated securitization entity
 
DAC
Deferred policy acquisition costs
 
EMEA
Europe, the Middle East and Africa
 
FVA
Fair value adjustments
 
FCTA
Foreign currency translation adjustments
 
GA
General account
 
GA AUM
General account assets under management
 
GAAP
Accounting principles generally accepted in the United States of America
 
GICs
Guaranteed interest contracts
 
GMIB
Guaranteed minimum income benefits
 
NAIC
National Association of Insurance Commissioners
 
NDGL
Net derivative gains (losses)
 
NIGL
Net investment gains (losses)
 
NRSRO
Nationally Recognized Statistical Rating Organizations
 
PAB
Policyholder account balances
 
PBC
Policyholder benefits and claims
 
PDO
Policyholder dividend obligation
 
PRT
Pension risk transfers
 
QFS
Quarterly financial supplement
 
TSA
Transition service agreement
 
VIE
Variable interest entity
 
VOBA
Value of business acquired
 
VOCRA
Value of customer relationships acquired
 
VODA
Value of distribution agreements

A-8

Table of Contents


imagk03.jpg
navigatinglifetogethera03.jpg

Exhibit 99.3 2Q20 Supplemental Slides1 John McCallion Chief Financial Officer 1 These slides highlight information in MetLife, Inc.'s earnings release, quarterly financial supplement and other prior public disclosures.


 
Table of Contents Topic Page No. Net Income (Loss) to Adjusted Earnings 3 Adjusted Earnings ex. Total Notable Items by Segment 4 2Q20 Variable Investment Income (VII) Driven by Negative Private Equity Returns 5 2Q20 VII by Segment 6 2Q20 Adjusted EPS Impact of Variable Investment Income 7 Group Non-Medical Health Interest Adjusted Benefit Ratio (IABR) 8 Direct Expense Ratio 9 3Q20 Outlook 10 Sensitivities for Hypothetical Long-Term Interest Rate Assumption Changes 11 Cash & Capital 12 Appendix 13 2


 
Net Income (Loss) to Adjusted Earnings 2Q20 1 ($ in millions - post-tax) $ in millions $ Per Share Net Income (Loss) $68 $0.07 Less: Net Investment Gains (Losses) 182 0.20 Net Derivative Gains (Losses) (561) (0.61) Investment Hedge Adjustments (149) (0.16) Other (162) (0.18) Adjusted Earnings $758 $0.83 Variable Investment Income (438) (0.48) 1 The per share data for each item is calculated on a standalone basis and may not sum to the total. See Appendix for non-GAAP financial information, definitions and/or reconciliations. 3


 
Adjusted Earnings ex. Total Notable Items by Segment % % Change 1 ($ in millions - post-tax) 2Q20 2Q19 Change (Constant Rate) Highlights Group Benefits $248 $311 (20%) - Underwriting Margins; + Volume Growth Retirement and Income Solutions 192 351 (45%) - Investment Margins; + Underwriting Margins Property & Casualty 83 70 19% + Underwriting Margins; - Investment Margins U.S. $523 $732 (29%) - Investment Margins; + Volume Growth; Asia 256 359 (29%) (27%) + Expense Margins + Equity Markets; + Underwriting Margins; Latin America 132 159 (17%) 3% - Investment Margins EMEA 116 77 51% 59% + Underwriting Margins; + Expense Margins MetLife Holdings 20 299 (93%) - Investment Margins; - Underwriting Margins - Investment Margins; - Taxes Corporate & Other (289) (237) (22%) - Preferred Stock Dividend; + Expense Margins Adjusted Earnings, ex. $758 $1,389 (45%) (44%) Total Notable Items Adjusted EPS, ex. $0.83 $1.46 (43%) (41%) Total Notable Items 1 To be discussed on MetLife, Inc.'s second quarter 2020 earnings conference call and audio webcast. 4 See Appendix for non-GAAP financial information, definitions and/or reconciliations.


 
2Q20 VII Driven by Negative Private Equity Returns ($ in millions - pre-tax) $334 $326 $327 $351 $0 ($555) 2Q19 3Q19 4Q19 1Q20 2Q20 Private Equity Other 5


 
2Q20 VII by Segment ($ in millions - post-tax) 2Q20 Group Benefits $3 Retirement and Income Solutions (122) Property & Casualty (9) U.S. $(128) Asia (77) Latin America (7) EMEA — MetLife Holdings (161) Corporate & Other (65) Total Variable Investment Income $(438) 6


 
2Q20 Adjusted EPS Impact of Variable Investment Income VII at Mid-Point of Quarterly Target Range1 +$0.222 $0 VII of ($0.48) driven by -8.2% Private Equity Returns 1 Full year 2020 pre-tax VII target range of $900 million to $1.1 billion or $225 million to $275 million per quarter. 2 Calculated using the mid-point of the VII quarterly range amount of $198 million, post-tax, divided by 913.1 million, which is the number of MetLife, Inc. weighted average common shares outstanding on a diluted basis for the three months ending June 30, 2020. 7 See Appendix for non-GAAP financial information, definitions and/or reconciliations.


 
Group Non-Medical Health IABR1 2Q20 Non-Medical Health IABR (As Reported) 58.5% Dental Premium Credit2 3.9% Dental Unearned Premium Reserve3 7.1% Non-Medical Health IABR, ex. Dental Items 69.5% 1 Reflects actual claims experience and excludes the impact of interest credited on future policyholder benefits. The product within Group Non-Medical Health with interest credited on future policyholder benefits is disability. 2 Represents approximately $200 million reduction of premium revenue (assuming an equal amount of benefits) related to 3 dental credits for April and May 2020. Represents approximately $300 million reduction of premium revenue (assuming an equal amount of benefits) primarily related to the 8 significant decrease in the availability of dental services in 2Q.


 
Managing to ~12.3% Direct Expense Ratio Direct Expense Ratio1 14.3% -170bps 13.3% 13.3% 12.9% 12.6% 12.4% 12.0% 2015 2016 2017 2018 2019 1Q20 2Q20 1 Direct expense ratio, excluding total notable items related to direct expenses and pension risk transfers (PRT). 9 See Appendix for non-GAAP financial information, definitions and/or reconciliations.


 
3Q20 Outlook Key Considerations Highlights • Best estimate of positive mid-single digit private equity returns Investments • Favorable short-end yield curve persists • Investment portfolio remains well-positioned for economic downturn • Largely offsetting global claims impact from COVID-19 • Decrease in U.S. life claims frequency, significant increase in Latin America claims frequency Underwriting Margins • Group Benefits non-medical health ratio close to low end of annual target range of 72-77% • Longevity offset impact in Retirement and Income Solutions • Global face-to-face sales environment remains challenging Sales / Adjusted PFOs • Continued sales pressure in most segments, sequential increase expected in Japan • Lower adjusted PFOs in most segments, expect mid-single digit growth in Group Benefits • Year-to-date 2Q20 direct expense ratio1 of 12.2% Expenses / Corporate & Other • Expect to achieve ~12.3% direct expense ratio1 target for full year 2020 • 2H20 Corporate & Other loss of $325M to $375M 1 Direct expense ratio, excluding total notable items related to direct expenses and PRT. 10 See Appendix for non-GAAP financial information, definitions and/or reconciliations.


 
Sensitivities for Hypothetical Long-Term Interest Rate Assumption Changes • Hypothetical impact if long-term interest rate assumption changes from 3.75%1: Assumption Change Impact to Net Income GAAP Loss Recognition ($ in millions - post-tax) -25 bps ($100) No -50 bps ($175) No -100 bps ($300) No -150 bps ($425) No 1 Included in the assumptions that the Company used to measure its insurance contract liabilities, DAC and related actuarial items for its U.S. and MetLife Holdings segments, as of December 31, 2019, is the assumption that the 10-year Treasury rate will rise to 3.75% in 8 years, by 2027, and remain level afterwards. The hypothetical impact illustrated is 11 the estimated effect of the assumed rate of 3.75% being reduced by the amounts indicated.


 
Cash & Capital Holding Company Cash1 Capital $6.6B • 2019 Combined NAIC Risk-Based Capital ratio2,3 of 395%, above 360% target $5.3B • Expected total U.S. Statutory Adjusted Capital2 $4.2B $4.2B $3.5B of $21.1B at June 30, 2020, up 13% from year-end 2019 • Japan Solvency Margin ratio4 of 799% at March 31, 2020 2Q19 3Q19 4Q19 1Q20 2Q20 $3.0B to $4.0B Cash Buffer 1 At quarter-end. Includes cash and liquid assets. 2 Includes MetLife, Inc.'s principal U.S. insurance subsidiaries, excluding American Life Insurance Company. 3 MetLife calculates RBC annually as of December 31 and, accordingly, the calculation does not reflect conditions and factors occurring after the year end. 4 Solvency ratio of MetLife's insurance subsidiary in Japan, which is calculated quarterly and does not reflect conditions and factors occurring after March 31, 2020. 12


 
Appendix


 
Cautionary Statement on Forward-Looking Statements The forward-looking statements in this presentation, such as "expect," "3Q20 outlook," "well-positioned," "remains," "persists," "continued," "full year 2020," "hypothetical," "if," "assumption," "estimate," "target," "2H20," "long-term," "will," and "assuming," are based on assumptions and expectations that involve risks and uncertainties, including the “Risk Factors” MetLife, Inc. describes in its U.S. Securities and Exchange Commission filings. MetLife’s future results could differ, and it has no obligation to correct or update any of these statements.   14


 
Explanatory Note on Non-GAAP and Other Financial Information Any references in this presentation (except in this Explanatory Note on Non- GAAP Financial Information and Reconciliations) to: Should be read as, respectively: (i) net income (loss); (i) net income (loss) available to MetLife, Inc.’s common shareholders; (ii) net income (loss) per share; (ii) net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share; (iii) adjusted earnings; and (iii) adjusted earnings available to common shareholders; and (iv) adjusted earnings per share. (iv) adjusted earnings available to common shareholders per diluted common share. In this presentation, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with accounting principles generally accepted in the United States of America (GAAP). MetLife believes that these non-GAAP financial measures enhance the understanding of MetLife’s performance by highlighting the results of operations and the underlying profitability drivers of the business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment. The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP:      Non-GAAP financial measures: Comparable GAAP financial measures: (i) adjusted premiums, fees and other revenues; (i) premiums, fees and other revenues; (ii) adjusted premiums, fees and other revenues, excluding pension risk transfers (PRT); (ii) premiums, fees and other revenues; (iii) adjusted capitalization of deferred policy acquisition costs (DAC) (iii) capitalization of DAC; (iv) adjusted other expenses (iv) other expenses; (v) adjusted earnings available to common shareholders; (v) net income (loss) available to MetLife, Inc.’s common shareholders; (vi) adjusted earnings available to common shareholders, excluding total notable items; (vi) net income (loss) available to MetLife, Inc.’s common shareholders; (vii) adjusted earnings available to common shareholders per diluted common share; (vii) net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share; (viii) adjusted earnings available to common shareholders, excluding total notable items, per (viii) net income (loss) available to MetLife, Inc.’s common shareholders per diluted diluted common share; common share; (ix) adjusted other expenses; (ix) other expenses; (x) adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable (x) other expenses, net of capitalization of DAC; items related to adjusted other expenses; (xi) adjusted expense ratio; (xi) expense ratio; (xii) adjusted expense ratio, excluding total notable items related to adjusted other (xii) expense ratio; expenses and PRT; (xiii) direct expenses; (xiii) other expenses; (xiv) direct expenses, excluding total notable items related to direct expenses; (xiv) other expenses; (xv) direct expense ratio; and (xv) expense ratio; and (xvi) direct expense ratio, excluding total notable items related to direct expenses and PRT. (xvi) expense ratio. 15


 
Explanatory Note on Non-GAAP and Other Financial Information (Continued) Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period and applied to the comparable prior period. Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this presentation and in this period’s quarterly financial supplement and earnings news release, which are available at www.metlife.com. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are not accessible on a forward-looking basis because we believe it is not possible without unreasonable effort to provide other than a range of net investment gains and losses and net derivative gains and losses, which can fluctuate significantly within or outside the range and from period to period and may have a material impact on net income. MetLife’s definitions of non-GAAP and other financial measures discussed in this presentation may differ from those used by other companies: Adjusted earnings and related measures • adjusted earnings; • adjusted earnings available to common shareholders; • adjusted earnings available to common shareholders on a constant currency basis; • adjusted earnings available to common shareholders, excluding total notable items; • adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis; • adjusted earnings available to common shareholders per diluted common share; • adjusted earnings available to common shareholders on a constant currency basis per diluted common share; • adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and • adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis per diluted common share. These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its Business Plan and facilitate comparisons to industry results.   Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted loss is defined as negative adjusted earnings. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends. Adjusted revenues and adjusted expenses These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non- core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP (Divested businesses). Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP. In addition, for the year ended December 31, 2016, adjusted revenues and adjusted expenses exclude the financial impact of converting the Company’s Japan operations to calendar year-end reporting without retrospective application of this change to prior periods and is referred to as lag elimination. Adjusted revenues also excludes net investment gains (losses) (NIGL) and net derivative gains (losses) (NDGL). Adjusted expenses also excludes goodwill impairments.   16


 
Explanatory Note on Non-GAAP and Other Financial Information (Continued) The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues: • Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (Unearned revenue adjustments) and certain variable annuity guaranteed minimum income benefits (GMIB) fees (GMIB fees); • Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments but do not qualify for hedge accounting treatment (Investment hedge adjustments), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method, (iii) excludes certain amounts related to contractholder-directed equity securities, (iv) excludes certain amounts related to securitization entities that are variable interest entities (VIEs) consolidated under GAAP and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP; and • Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements (TSA fees). The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses:   • Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits, (ii) changes in the policyholder dividend obligation related to NIGL and NDGL, (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments, (iv) benefits and hedging costs related to GMIBs (GMIB costs), and (v) market value adjustments associated with surrenders or terminations of contracts (Market value adjustments); • Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment and excludes certain amounts related to net investment income earned on contractholder-directed equity securities; • Amortization of DAC and value of business acquired (VOBA) excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs and (iii) Market value adjustments; • Amortization of negative VOBA excludes amounts related to Market value adjustments; • Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP; and • Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (Regulatory implementation costs), and (iii) acquisition, integration and other costs. Other expenses includes TSA fees. Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance.   The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife's effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms. Expense ratio, direct expense ratio, adjusted expense ratio and related measures: • Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues. • Direct expense ratio: adjusted direct expenses, divided by adjusted premiums, fees and other revenues. • Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT. • Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues. • Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT. 17


 
Explanatory Note on Non-GAAP and Other Financial Information (Continued) Statistical sales information: • U.S.: • Group Benefits: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees from recurring premium policy sales of all products. • Retirement and Income Solutions: calculated using 10% of single premium deposits and 100% of annualized full-year premiums and fees only from recurring premium policy sales of specialized benefit resources and corporate-owned life insurance. • Property & Casualty: calculated based on first year direct written premium, net of cancellation and endorsement activity. • Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group). Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity. The following additional information is relevant to an understanding of MetLife’s performance results and outlook: • Volume growth, as discussed in the context of business growth, is the period over period percentage change in adjusted earnings available to common shareholders attributable to adjusted premiums, fees and other revenues and assets under management levels, applying a model in which certain margins and factors are held constant. The most significant of such items are underwriting margins, investment margins, changes in equity market performance, expense margins and the impact of changes in foreign currency exchange rates. • Notable items represent a positive (negative) impact to adjusted earnings available to common shareholders. Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its Business Plan. Notable items also include certain items regardless of the extent anticipated in the Business Plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. 18


 
Reconciliation of Net Income (Loss) Available to MetLife, Inc.'s Common Shareholders to Adjusted Earnings Available to Common Shareholders 2Q20 2Q19 Earnings Earnings Per Per Weighted Weighted Average Average Common Common Share Share Diluted1 Diluted1 (In millions, except per share data) Net Income (loss) available to MetLife, Inc.'s common shareholders $ 68 $ 0.07 $ 1,684 $ 1.77 Adjustments from net income (loss) available to MetLife, Inc.'s common shareholders to adjusted earnings available to common shareholders: Less: Net investment gains (losses) 231 0.25 61 0.06 Less: Net derivative gains (losses) (710) (0.78) 724 0.76 Less: Other adjustments to continuing operations2 (357) (0.39) (179) (0.18) Less: Provision for income tax (expense) benefit 151 0.17 (236) (0.24) Add: Net income (loss) attributable to noncontrolling interests 5 0.01 5 0.01 Adjusted earnings available to common shareholders 758 0.83 1,319 1.38 Less: Total notable items — — (70) (0.07) Adjusted earnings available to common shareholders, excluding total notable items $ 758 $ 0.83 $ 1,389 $ 1.46 Adjusted earnings available to common shareholders on a constant currency basis $ 758 $ 0.83 $ 1,278 $ 1.34 Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis $ 758 $ 0.83 $ 1,348 $ 1.41 Weighted average common shares outstanding - diluted 913.1 952.9 1Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share is calculated on a standalone basis and may not equal the result of (i) adjusted earnings available to common shareholders per diluted common share less (ii) total notable items per diluted common share. 19 2 Includes investment hedge adjustments.


 
Reconciliation to Adjusted Earnings Available to Common Shareholders, Excluding Total Notable Items 2Q20 Retirement and Group Income Property & Latin MetLife Corporate U.S.1 Benefits1 Solutions1 Casualty1 Asia America EMEA Holdings1 & Other1 (In millions) Adjusted earnings available to common shareholders $ 523 $ 248 $ 192 $ 83 $ 256 $ 132 $ 116 $ 20 $ (289) Less: Total notable items — — — — — — — — — Adjusted earnings available to common shareholders, excluding total notable items $ 523 $ 248 $ 192 $ 83 $ 256 $ 132 $ 116 $ 20 $ (289) Adjusted earnings available to common shareholders on a constant currency basis $ 256 $ 132 $ 116 Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis $ 256 $ 132 $ 116 2Q19 Retirement and Group Income Property & Latin MetLife Corporate U.S.1 Benefits1 Solutions1 Casualty1 Asia America EMEA Holdings1 & Other1 (In millions) Adjusted earnings available to common shareholders $ 732 $ 311 $ 351 $ 70 $ 359 $ 159 $ 77 $ 299 $ (307) Less: Total notable items — — — — — — — — (70) Adjusted earnings available to common shareholders, excluding total notable items $ 732 $ 311 $ 351 $ 70 $ 359 $ 159 $ 77 $ 299 $ (237) Adjusted earnings available to common shareholders on a constant currency basis $ 353 $ 128 $ 73 Adjusted earnings available to common shareholders, excluding total notable items, on a constant currency basis $ 353 $ 128 $ 73 1Results on a constant currency basis are not included as constant currency impact is not significant. 20


 
Expense Detail and Ratios (In millions, except ratio data) 2015 2016 2017 2018 2019 Reconciliation of Capitalization of DAC to Adjusted Capitalization of DAC Capitalization of DAC $ (3,319) $ (3,152) $ (3,002) $ (3,254) $ (3,358) Less: Divested businesses and lag elimination1 120 (1) 34 (1) (20) Adjusted capitalization of DAC $ (3,439) $ (3,151) $ (3,036) $ (3,253) $ (3,338) Reconciliation of Other Expenses to Adjusted Other Expenses Other expenses $ 14,105 $ 13,295 $ 12,953 $ 12,927 $ 13,229 Less: Noncontrolling interest (13) (6) (12) (10) (15) Less: Regulatory implementation costs 2 1 — 11 18 Less: Acquisition, integration and other costs 28 64 65 24 44 Less: TSA fees — — — 305 246 Less: Divested businesses1 265 296 491 68 158 Adjusted other expenses $ 13,823 $ 12,940 $ 12,409 $ 12,529 $ 12,778 Other Detail and Ratios Other expenses $ 14,105 $ 13,295 $ 12,953 $ 12,927 $ 13,229 Capitalization of DAC (3,319) (3,152) (3,002) (3,254) (3,358) Other expenses, net of capitalization of DAC $ 10,786 $ 10,143 $ 9,951 $ 9,673 $ 9,871 Premiums, fees and other revenues $ 43,900 $ 44,370 $ 45,843 $ 51,222 $ 49,680 Expense ratio 24.6% 22.9% 21.7% 18.9% 19.9% Direct expenses $ 6,444 $ 5,754 $ 6,006 $ 5,874 $ 5,977 Less: Total notable items related to direct expenses 362 79 296 214 338 Direct expenses, excluding total notable items related to direct expenses $ 6,082 $ 5,675 $ 5,710 $ 5,660 $ 5,639 Adjusted other expenses $ 13,823 $ 12,940 $ 12,409 $ 12,529 $ 12,778 Adjusted capitalization of DAC (3,439) (3,151) (3,036) (3,253) (3,338) Adjusted other expenses, net of capitalization of DAC $ 10,384 $ 9,789 $ 9,373 $ 9,276 $ 9,440 Less: Total notable items related to adjusted other expenses 362 507 377 214 338 Adjusted other expenses, net of capitalization of DAC, excluding total notable items related to adjusted other expenses $ 10,022 $ 9,282 $ 8,996 $ 9,062 $ 9,102 Adjusted premiums, fees and other revenues $ 44,329 $ 44,479 $ 46,200 $ 50,778 $ 49,144 Less: PRT 1,740 1,761 3,305 6,894 4,346 Adjusted premiums, fees and other revenues, excluding PRT $ 42,589 $ 42,718 $ 42,895 $ 43,884 $ 44,798 Direct expense ratio 14.5% 12.9% 13.0% 11.6% 12.2% Direct expense ratio, excluding total notable items related to direct expenses and PRT 14.3% 13.3% 13.3% 12.9% 12.6% Adjusted expense ratio 23.4% 22.0% 20.3% 18.3% 19.2% Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT 23.5% 21.7% 21.0% 20.6% 20.3% 1For the year ended December 31, 2016, Divested businesses and lag elimination includes adjustments related to the financial impact of converting MetLife’s 21 Japan operations to calendar year end reporting without retrospective application of this change to prior periods.


 
Expense Detail and Ratios (Continued) (In millions, except ratio data) 1Q 2020 2Q 2020 QTD 2Q 2020 YTD Reconciliation of Capitalization of DAC to Adjusted Capitalization of DAC Capitalization of DAC $ (774) $ (671) $ (1,445) Less: Divested businesses (3) (2) (5) Adjusted capitalization of DAC $ (771) $ (669) $ (1,440) Reconciliation of Other Expenses to Adjusted Other Expenses Other expenses $ 3,047 $ 2,872 $ 5,919 Less: Noncontrolling interest (3) (7) (10) Less: Regulatory implementation costs 2 — 2 Less: Acquisition, integration and other costs 6 — 6 Less: TSA fees 42 39 81 Less: Divested businesses 19 23 42 Adjusted other expenses $ 2,981 $ 2,817 $ 5,798 Other Detail and Ratios Other expenses $ 3,047 $ 2,872 $ 5,919 Capitalization of DAC (774) (671) (1,445) Other expenses, net of capitalization of DAC $ 2,273 $ 2,201 $ 4,474 Premiums, fees and other revenues $ 11,336 $ 10,491 $ 21,827 Expense ratio 20.1% 21.0% 20.5% Direct expenses $ 1,344 $ 1,287 $ 2,631 Less: Total notable items related to direct expenses — — — Direct expenses, excluding total notable items related to direct expenses $ 1,344 $ 1,287 $ 2,631 Adjusted other expenses $ 2,981 $ 2,817 $ 5,798 Adjusted capitalization of DAC (771) (669) (1,440) Adjusted other expenses, net of capitalization of DAC $ 2,210 $ 2,148 $ 4,358 Less: Total notable items related to adjusted other expenses — — — Adjusted other expenses, net of capitalization of DAC, excluding total notable items related to adjusted other expenses $ 2,210 $ 2,148 $ 4,358 Adjusted premiums, fees and other revenues $ 11,216 $ 10,401 $ 21,617 Less: PRT (9) (6) (15) Adjusted premiums, fees and other revenues, excluding PRT $ 11,225 $ 10,407 $ 21,632 Direct expense ratio 12.0% 12.4% 12.2% Direct expense ratio, excluding total notable items related to direct expenses and PRT 12.0% 12.4% 12.2% Adjusted expense ratio 19.7% 20.7% 20.2% Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT 19.7% 20.6% 20.1% 22


 
Premiums, Fees and Other Revenues (In millions) 2015 2016 2017 2018 2019 1Q 2020 2Q 2020 QTD 2Q 2020 YTD Total Company - Premiums, Fees and Other Revenues Premiums, fees and other revenues $ 43,900 $ 44,370 $ 45,843 $ 51,222 $ 49,680 $ 11,336 $ 10,491 $ 21,827 Less: Unearned revenue adjustments 7 30 12 (7) 97 18 5 23 Less: GMIB fees 97 124 125 120 108 26 25 51 Less: Settlement of foreign currency earnings hedges (37) 4 22 19 9 — — — Less: TSA fees — — — 305 246 42 39 81 Less: Divested businesses and lag elimination1 (496) (267) (516) 7 76 34 21 55 Adjusted premiums, fees and other revenues $ 44,329 $ 44,479 $ 46,200 $ 50,778 $ 49,144 $ 11,216 $ 10,401 $ 21,617 1For the year ended December 31, 2016, Divested businesses and lag elimination includes adjustments related to the financial impact of converting MetLife’s Japan operations to calendar year end reporting without retrospective application of this change to prior periods. 23


 
24