Delaware | 001-38856 | 27-2793871 |
(State or Other Jurisdiction of Incorporation) | (Commission File Number) | (IRS Employer Identification No.) |
600 Townsend St., Suite 200 San Francisco, California | 94103 | |
(Address of Principal Executive Offices) | (Zip Code) | |
¨ | Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) |
¨ | Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) |
¨ | Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) |
¨ | Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Title of each class | Trading symbol(s) | Name of each exchange on which registered | ||
Common Stock, $0.000005 par value | PD | New York Stock Exchange (NYSE) | ||
Exhibit No. | Description | |
PagerDuty, Inc. | ||||
Dated: March 18, 2020 | By: | /s/ Stacey A. Giamalis | ||
Stacey A. Giamalis | ||||
Senior Vice President, Legal, General Counsel, and Secretary | ||||

• | Gross Margin: GAAP gross margin was 86.2%. Non-GAAP gross margin was 86.7% compared to Non-GAAP gross margin of 85.9% in the fourth quarter of fiscal 2019. |
• | Operating Loss: GAAP operating loss was $11.8 million, or GAAP operating margin of negative 25.6%, compared to a $6.4 million loss, or GAAP operating margin of negative 19.0%, in the fourth quarter of fiscal 2019. Non-GAAP operating loss was $3.9 million, or non-GAAP operating margin of negative 8.6%, compared to a $3.2 million loss, or non-GAAP operating margin of negative 9.5%, in the fourth quarter of fiscal 2019. |
• | Net Loss: GAAP net loss was $10.4 million, compared to $6.2 million in the fourth quarter of fiscal 2019. GAAP net loss per share was $0.14, compared to $0.28 in the fourth quarter of fiscal 2019. Non-GAAP net loss was $2.6 million, compared to $3.0 million in the fourth quarter of fiscal 2019. Non-GAAP net loss per share was $0.03, compared to $0.14 in the fourth quarter of fiscal 2019. |
• | Cash Flow: Net cash provided by operations was $1.8 million, or 3.9% of revenue, compared to net cash provided by operations of $0.6 million, or 1.9% of revenue, in the fourth quarter of fiscal 2019. Free cash flow was negative $0.2 million, or 0.4% of revenue, compared to negative $0.2 million, or 0.6% of revenue, in the fourth quarter of fiscal 2019. |
• | Cash and Cash Equivalents and Investments were $351.4 million as of January 31, 2020. |
• | Gross Margin: GAAP gross margin was 85.2%. Non-GAAP gross margin was 85.8% compared to Non-GAAP gross margin of 85.6% for fiscal 2019. |
• | Operating Loss: GAAP operating loss was $55.6 million, or GAAP operating margin of negative 33.4%, compared to a $42.3 million loss, or GAAP operating margin of negative 35.9%, for fiscal 2019. Non-GAAP operating loss was $28.4 million, or non-GAAP operating margin of negative 17.0%, compared to a $17.0 million loss, or non-GAAP operating margin of negative 14.5%, for fiscal 2019. |
• | Net Loss: GAAP net loss was $50.3 million, compared to $40.7 million for fiscal 2019. GAAP net loss per share was $0.77, compared to $1.90 for fiscal 2019. Non-GAAP net loss was $23.1 million, compared to $15.4 million for fiscal 2019. Non-GAAP net loss per share was $0.35, compared to $0.72 for fiscal 2019. |
• | Cash Flow: Net cash used in operations was $0.2 million, or 0.1% of revenue, compared to net cash used in operations of $5.6 million, or 4.8% of revenue, for fiscal 2019. Free cash flow was negative $5.3 million, or 3.2% of revenue, compared to negative $9.7 million, or 8.3% of revenue, for fiscal 2019. |
• | Leadership team bolstered: During the last quarter, Joe Militello joined as the Company’s new Chief People Officer. We also welcomed Sameer Dholakia, Twilio SendGrid CEO, to the PagerDuty Board of Directors. |
• | Customer Growth: PagerDuty had over 12,700 customers as of January 31, 2020. New and expansion customers include Vanguard, Shopify, TripActions, WPP, Snowflake, Peloton, American Express and Bill.com. |
• | Product Innovation: We made significant improvements to our Service Directory which was launched at Summit in September of 2019. Our searchable Service Directory creates a designated place for customers to go to for a wealth of important service-related information. Our recent improvements vastly improve the user interface, making the information customers need easy to access. This functionality becomes particularly critical as organizations scale, more services and micro services are created, and new individuals are brought into the team. With Service Directory, PagerDuty brings all these critical elements together so teams can take a service approach to real-time work in a single intuitive, consumer experience across web and mobile. |
• | Platform Expansion: Our initial integration with Salesforce Service Cloud helped break down the walls between development and customer service teams by allowing incidents to be proactively shared with customer service teams. The integration also links incidents with customer cases in Salesforce. With our most recent enhancement to this integration, our customers can now easily integrate with other Salesforce clouds including Marketing Cloud, Commerce Cloud, Quip and more. Integrations like these are more important than ever in that they allow our customers to easily integrate PagerDuty into their preferred way of working. |
• | Total revenue of $48.0 million - $49.0 million, representing a growth rate of 29% - 31% year-over-year |
• | Non-GAAP net loss per share of $0.09 - $0.08, assuming approximately 78 million shares |
• | Total revenue of $208.0 million - $213.0 million, representing a growth rate of 25% - 28% year-over-year |
• | Non-GAAP net loss per share of $0.31 - $0.25, assuming approximately 79 million shares |
Three Months Ended January 31, | Year Ended January 31, | ||||||||||||||
2020 | 2019 | 2020 | 2019 | ||||||||||||
Revenue | $ | 45,926 | $ | 33,830 | $ | 166,351 | $ | 117,823 | |||||||
Cost of revenue(1) | 6,353 | 4,859 | 24,579 | 17,255 | |||||||||||
Gross profit | 39,573 | 28,971 | 141,772 | 100,568 | |||||||||||
Operating expenses: | |||||||||||||||
Research and development(1) | 13,851 | 8,757 | 49,011 | 38,858 | |||||||||||
Sales and marketing(1) | 24,972 | 16,709 | 97,350 | 64,060 | |||||||||||
General and administrative(1) | 12,506 | 9,919 | 50,970 | 39,971 | |||||||||||
Total operating expenses | 51,329 | 35,385 | 197,331 | 142,889 | |||||||||||
Loss from operations | (11,756 | ) | (6,414 | ) | (55,559 | ) | (42,321 | ) | |||||||
Interest income | 1,409 | 653 | 5,692 | 1,249 | |||||||||||
Other income, net | (143 | ) | (55 | ) | 203 | 1,032 | |||||||||
Loss before benefit from (provision for) income taxes | (10,490 | ) | (5,816 | ) | (49,664 | ) | (40,040 | ) | |||||||
Benefit from (provision for) income taxes | 50 | (391 | ) | (675 | ) | (701 | ) | ||||||||
Net loss | $ | (10,440 | ) | $ | (6,207 | ) | $ | (50,339 | ) | $ | (40,741 | ) | |||
Comprehensive income | |||||||||||||||
Unrealized gain on investments | 187 | — | 137 | — | |||||||||||
Total other comprehensive loss | $ | (10,253 | ) | $ | (6,207 | ) | $ | (50,202 | ) | $ | (40,741 | ) | |||
Net loss per share, basic and diluted | $ | (0.14 | ) | $ | (0.28 | ) | $ | (0.77 | ) | $ | (1.90 | ) | |||
Weighted-average shares used in calculating net loss per share, basic and diluted | 77,165 | 21,957 | 65,544 | 21,410 | |||||||||||
Three Months Ended January 31, | Year Ended January 31, | ||||||||||||||
2020 | 2019 | 2020 | 2019 | ||||||||||||
Cost of revenue | $ | 245 | $ | 80 | $ | 1,018 | $ | 282 | |||||||
Research and development | 1,807 | 491 | 5,566 | 8,171 | |||||||||||
Sales and marketing | 2,839 | 1,018 | 8,924 | 3,982 | |||||||||||
General and administrative(1) | 2,922 | 1,627 | 11,697 | 12,860 | |||||||||||
Total | $ | 7,813 | $ | 3,216 | $ | 27,205 | $ | 25,295 | |||||||
As of January 31, | As of January 31, | ||||||
2020 | 2019 | ||||||
Assets | |||||||
Current assets: | |||||||
Cash and cash equivalents | $ | 124,024 | $ | 127,875 | |||
Accounts receivable, net of allowance for doubtful accounts of $810 and $2,360 as of January 31, 2020 and January 31, 2019, respectively | 37,128 | 33,538 | |||||
Investments, current | 227,375 | — | |||||
Deferred contract costs, current | 9,301 | 6,002 | |||||
Prepaid expenses and other current assets | 7,163 | 5,422 | |||||
Total current assets | 404,991 | 172,837 | |||||
Property and equipment, net | 12,369 | 5,772 | |||||
Deferred contract costs, non-current | 16,387 | 11,470 | |||||
Other assets | 1,651 | 7,155 | |||||
Total assets | $ | 435,398 | $ | 197,234 | |||
Liabilities, redeemable convertible preferred stock and stockholders’ equity (deficit) | |||||||
Current liabilities: | |||||||
Accounts payable | $ | 6,434 | $ | 7,657 | |||
Accrued expenses and other current liabilities | 7,197 | 7,145 | |||||
Accrued compensation | 13,911 | 10,050 | |||||
Deferred revenue, current | 87,490 | 63,957 | |||||
Total current liabilities | 115,032 | 88,809 | |||||
Deferred revenue, non-current | 5,079 | 147 | |||||
Other liabilities | 7,349 | 4,185 | |||||
Total liabilities | 127,460 | 93,141 | |||||
Redeemable convertible preferred stock | — | 173,023 | |||||
Stockholders’ equity (deficit): | |||||||
Common stock | — | — | |||||
Additional paid-in-capital | 487,008 | 59,938 | |||||
Accumulated other comprehensive income | 137 | — | |||||
Accumulated deficit | (179,207 | ) | (128,868 | ) | |||
Total stockholders’ equity (deficit) | 307,938 | (68,930 | ) | ||||
Total liabilities, redeemable convertible preferred stock and stockholders’ equity (deficit) | $ | 435,398 | $ | 197,234 | |||
Three Months Ended January 31, | Year Ended January 31, | ||||||||||||||
2020 | 2019 | 2020 | 2019 | ||||||||||||
Cash flows from operating activities | |||||||||||||||
Net loss | $ | (10,440 | ) | $ | (6,207 | ) | $ | (50,339 | ) | $ | (40,741 | ) | |||
Adjustments to reconcile net loss to net cash used in operating activities: | |||||||||||||||
Depreciation and amortization | 662 | 438 | 2,337 | 1,692 | |||||||||||
Amortization of deferred contract costs | 2,281 | 1,440 | 7,780 | 4,495 | |||||||||||
Stock-based compensation | 7,813 | 3,216 | 27,205 | 19,078 | |||||||||||
Warrant issued in conjunction with charitable contribution | — | — | — | 6,217 | |||||||||||
Other | 52 | 776 | (331 | ) | 1,440 | ||||||||||
Changes in operating assets and liabilities: | |||||||||||||||
Accounts receivable | (7,934 | ) | (9,219 | ) | (3,601 | ) | (15,464 | ) | |||||||
Deferred contract costs | (5,051 | ) | (4,885 | ) | (15,996 | ) | (13,809 | ) | |||||||
Prepaid expenses and other assets | 2,752 | (466 | ) | (2,112 | ) | (2,914 | ) | ||||||||
Accounts payable | 276 | 1,037 | (1,110 | ) | 1,356 | ||||||||||
Accrued expenses and other liabilities | 1,204 | (196 | ) | 3,668 | 1,931 | ||||||||||
Accrued compensation | (1,758 | ) | 2,336 | 3,861 | 5,176 | ||||||||||
Deferred revenue | 11,945 | 12,358 | 28,465 | 25,935 | |||||||||||
Net cash provided by (used in) operating activities | 1,802 | 628 | (173 | ) | (5,608 | ) | |||||||||
Cash flows from investing activities | |||||||||||||||
Purchases of property and equipment | (1,984 | ) | (652 | ) | (5,174 | ) | (3,730 | ) | |||||||
Capitalized internal-use software costs | — | (165 | ) | — | (389 | ) | |||||||||
Purchases of held-to-maturity investments | — | — | (45,736 | ) | — | ||||||||||
Proceeds from maturities of held-to-maturity of investments | 9,000 | — | 17,950 | — | |||||||||||
Purchases of available-for-sale investments | (91,404 | ) | — | (224,110 | ) | — | |||||||||
Proceeds from maturities of available-for-sale investments | 25,000 | — | 25,000 | — | |||||||||||
Net cash used in investing activities | (59,388 | ) | (817 | ) | (232,070 | ) | (4,119 | ) | |||||||
Cash flows from financing activities | |||||||||||||||
Proceeds from issuance of redeemable convertible preferred stock, net of issuance costs | — | — | — | 89,819 | |||||||||||
Proceeds from initial public offering, net of underwriters' discounts and commissions | — | — | 220,086 | — | |||||||||||
Payments of costs related to initial public offering | (342 | ) | (445 | ) | (5,945 | ) | (445 | ) | |||||||
Proceeds from repayment of promissory note | — | — | 515 | — | |||||||||||
Proceeds from issuance of common stock upon exercise of stock options | 1,437 | 220 | 7,187 | 1,525 | |||||||||||
Proceeds from Employee Stock Purchase Program | 4,117 | — | 4,117 | — | |||||||||||
Proceeds from early exercised stock options, net of repurchases | — | (7 | ) | — | 2,227 | ||||||||||
Proceeds from issuance of common stock upon exercise of warrant | — | — | — | 473 | |||||||||||
Employee payroll taxes paid related to net share settlement of restricted stock units | (2 | ) | — | (16 | ) | — | |||||||||
Net cash provided by (used in) financing activities | 5,210 | (232 | ) | 225,944 | 93,599 | ||||||||||
Net (decrease) increase in cash, cash equivalents, and restricted cash | (52,376 | ) | (421 | ) | (6,299 | ) | 83,872 | ||||||||
Cash, cash equivalents, and restricted cash at beginning of year | 176,400 | 130,744 | 130,323 | 46,451 | |||||||||||
Cash, cash equivalents, and restricted cash at end of year | $ | 124,024 | $ | 130,323 | $ | 124,024 | $ | 130,323 | |||||||
Three Months Ended January 31, 2020 | |||||||||||
GAAP | Stock-based Compensation | Non-GAAP | |||||||||
Cost of revenue | $ | 6,353 | $ | (245 | ) | $ | 6,108 | ||||
Gross profit | 39,573 | 245 | 39,818 | ||||||||
Gross margin | 86.2 | % | 0.5 | % | 86.7 | % | |||||
Operating expenses: | |||||||||||
Research and development | 13,851 | (1,807 | ) | 12,044 | |||||||
Sales and marketing | 24,972 | (2,839 | ) | 22,133 | |||||||
General and administrative | 12,506 | (2,922 | ) | 9,584 | |||||||
Operating loss | (11,756 | ) | 7,813 | (3,943 | ) | ||||||
Operating margin | (25.6 | )% | 17.0 | % | (8.6 | )% | |||||
Net loss | $ | (10,440 | ) | $ | 7,813 | $ | (2,627 | ) | |||
Net loss per share | $ | (0.14 | ) | $ | (0.03 | ) | |||||
Three Months Ended January 31, 2019 | |||||||||||
GAAP | Stock-based Compensation | Non-GAAP | |||||||||
Cost of revenue | $ | 4,859 | $ | (80 | ) | $ | 4,779 | ||||
Gross profit | 28,971 | 80 | 29,051 | ||||||||
Gross margin | 85.6 | % | 0.2 | % | 85.9 | % | |||||
Operating expenses: | |||||||||||
Research and development | 8,757 | (491 | ) | 8,266 | |||||||
Sales and marketing | 16,709 | (1,018 | ) | 15,691 | |||||||
General and administrative | 9,919 | (1,627 | ) | 8,292 | |||||||
Operating loss | (6,414 | ) | 3,216 | (3,198 | ) | ||||||
Operating margin | (19.0 | )% | 9.5 | % | (9.5 | )% | |||||
Net loss | $ | (6,207 | ) | $ | 3,216 | $ | (2,991 | ) | |||
Net loss per share | $ | (0.28 | ) | $ | (0.14 | ) | |||||
Year Ended January 31, 2020 | |||||||||||
GAAP | Stock-based Compensation | Non-GAAP | |||||||||
Cost of revenue | $ | 24,579 | $ | (1,018 | ) | $ | 23,561 | ||||
Gross profit | 141,772 | 1,018 | 142,790 | ||||||||
Gross margin | 85.2 | % | 0.6 | % | 85.8 | % | |||||
Operating expenses: | |||||||||||
Research and development | 49,011 | (5,566 | ) | 43,445 | |||||||
Sales and marketing | 97,350 | (8,924 | ) | 88,426 | |||||||
General and administrative | 50,970 | (11,697 | ) | 39,273 | |||||||
Operating loss | (55,559 | ) | 27,205 | (28,354 | ) | ||||||
Operating margin | (33.4 | )% | 16.4 | % | (17.0 | )% | |||||
Net loss | $ | (50,339 | ) | $ | 27,205 | $ | (23,134 | ) | |||
Net loss per share | $ | (0.77 | ) | $ | (0.35 | ) | |||||
Year Ended January 31, 2019 | |||||||||||
GAAP | Stock-based Compensation(1) | Non-GAAP | |||||||||
Cost of revenue | $ | 17,255 | $ | (282 | ) | $ | 16,973 | ||||
Gross profit | 100,568 | 282 | 100,850 | ||||||||
Gross margin | 85.4 | % | 0.2 | % | 85.6 | % | |||||
Operating expenses: | |||||||||||
Research and development | 38,858 | (8,171 | ) | 30,687 | |||||||
Sales and marketing | 64,060 | (3,982 | ) | 60,078 | |||||||
General and administrative | 39,971 | (12,860 | ) | 27,111 | |||||||
Operating loss | (42,321 | ) | 25,295 | (17,026 | ) | ||||||
Operating margin | (35.9 | )% | 21.5 | % | (14.5 | )% | |||||
Net loss | $ | (40,741 | ) | $ | 25,295 | $ | (15,446 | ) | |||
Net loss per share | $ | (1.90 | ) | $ | (0.72 | ) | |||||
Three Months Ended January 31, | Year Ended January 31, | ||||||||||||||
2020 | 2019 | 2020 | 2019 | ||||||||||||
Net cash provided by (used in) operating activities | $ | 1,802 | $ | 628 | $ | (173 | ) | $ | (5,608 | ) | |||||
Less: | |||||||||||||||
Purchases of property and equipment | (1,984 | ) | (652 | ) | (5,174 | ) | (3,730 | ) | |||||||
Capitalization of internal-use software | — | (165 | ) | — | (389 | ) | |||||||||
Free cash flow | $ | (182 | ) | $ | (189 | ) | $ | (5,347 | ) | $ | (9,727 | ) | |||
Net cash used in investing activities | $ | (59,388 | ) | $ | (817 | ) | $ | (232,070 | ) | $ | (4,119 | ) | |||
Net cash provided by financing activities | $ | 5,210 | $ | (232 | ) | $ | 225,944 | $ | 93,599 | ||||||
Free cash flow margin | (0.4 | )% | (0.6 | )% | (3.2 | )% | (8.3 | )% | |||||||