pnc-20240416
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934
April 16, 2024
Date of Report (Date of earliest event reported)
THE PNC FINANCIAL SERVICES GROUP, INC.
(Exact name of registrant as specified in its charter)
Commission File Number 001-09718
Pennsylvania25-1435979
(State or other jurisdiction of(I.R.S. Employer
incorporation)Identification No.)
The Tower at PNC Plaza
300 Fifth Avenue
Pittsburgh, Pennsylvania 15222-2401
(Address of principal executive offices, including zip code)
(888) 762-2265
(Registrant’s telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
 
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to 12(b) of the Act:
Title of Each ClassTrading Symbol(s)
 Name of Each Exchange
    on Which Registered    
Common Stock, par value $5.00PNCNew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  



Item 2.02 Results of Operations and Financial Condition.

On April 16, 2024, The PNC Financial Services Group, Inc. (“PNC”) issued a press release regarding PNC’s earnings and business results for the first quarter of 2024. A copy of PNC’s press release is included in this Report as Exhibit 99.1 and is furnished herewith.

In connection therewith, PNC provided supplementary financial information on its website. A copy of PNC’s supplementary financial information is included in this Report as Exhibit 99.2 and is furnished herewith.

Item 8.01. Other Events.

William S. Demchak, Chairman and Chief Executive Officer of PNC, intends to sell up to approximately 64,500 shares of his holdings in PNC for financial diversification purposes. The shares may be sold starting in June 2024 over a period of up to one year and represent a small portion of the approximately 570,000 shares that Mr. Demchak currently holds in PNC. The shares will be sold subject to a stock trading plan in accordance with Rule 10b5-1 of the Securities Exchange Act of 1934.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits.  
NumberDescriptionMethod of Filing
99.1Furnished herewith
99.2Furnished herewith
104The cover page of this Current Report on Form 8-K, formatted in Inline XBRL.


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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
THE PNC FINANCIAL SERVICES GROUP, INC.
(Registrant)
Date:April 16, 2024By:/s/ Gregory H. Kozich
Gregory H. Kozich
Senior Vice President and Controller
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Exhibit 99.1
PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS,
or $3.36 Excluding a $130 million FDIC Special Assessment
Grew liquidity and capital; reduced expenses; credit quality stable
PITTSBURGH, Apr. 16, 2024 – The PNC Financial Services Group, Inc. (NYSE: PNC) today reported:
For the quarter
In millions, except per share data and as noted1Q244Q231Q23First Quarter Highlights

Financial Results
Comparisons reflect 1Q24 vs. 4Q23
Revenue$5,145$5,361$5,603

Income Statement
Revenue decreased 4%
Core noninterest expenses declined 6%
Generated positive operating leverage; efficiency improved
Provision for credit losses of $155 million
Balance Sheet
Average loans decreased 1%
Average deposits decreased 1%
Spot deposits increased 1%
ACL to total loans stable at 1.7%
Net loan charge-offs were $243 million, or 0.30% annualized to average loans
AOCI was negative $8.0 billion, compared to negative $7.7 billion, reflecting higher interest rates
TBV per share increased to $85.70
Federal Reserve Bank balances averaged $47.8 billion, an increase of $5.6 billion
Maintained strong capital position
CET1 capital ratio of 10.1%
Repurchased $0.1 billion of common shares
Noninterest expense (NIE)3,3344,0743,321
Non-core NIE adjustments130665
Core NIE (non-GAAP)
3,2043,4093,321
Pretax, pre-provision earnings - as adjusted (non-GAAP)
1,9411,9522,282
Provision for credit losses155232235
Net income 1,3448831,694
Per Common Share
Diluted earnings$3.10$1.85$3.98
Impact from non-core NIE adjustments 0.261.31
Diluted earnings - as adjusted (non-GAAP)
3.363.163.98
Average diluted common shares outstanding400401402
Book value113.30112.72104.76
Tangible book value (TBV) (non-GAAP)
85.7085.0876.90
Balance Sheet & Credit Quality
Average loans In billions
$320.6$324.6$325.5
Average deposits In billions
420.2423.9436.2
Accumulated other comprehensive income (loss) (AOCI) In billions
(8.0)(7.7)(9.1)
Net loan charge-offs243 200 195 
Allowance for credit losses (ACL) to total loans1.68 %1.70 %1.66 %
Selected Ratios
Return on average common shareholders' equity11.39 %6.93 %16.11 %
Return on average assets0.97 0.62 1.22 
Net interest margin (NIM) (non-GAAP)
2.57 2.66 2.84 
Noninterest income to total revenue37 37 36 
Efficiency65 76 59 
Efficiency - as adjusted (non-GAAP)
62 64 59 
Common equity Tier 1 (CET1) capital ratio10.1 9.9 9.2 
Core NIE is a non-GAAP measure calculated by excluding non-core NIE adjustments from noninterest expense. Non-core NIE adjustments include the pre-tax impact from the FDIC special assessment for the recovery of Silicon Valley Bank and Signature Bank ($130 million in 1Q24 and $515 million in 4Q23); 4Q23 also excludes charges related to the workforce reduction ($150 million). See this and other non-GAAP financial measures in the Consolidated Financial Highlights accompanying this release.

From Bill Demchak, PNC Chairman and Chief Executive Officer:
"PNC delivered solid first quarter results generating net income of $1.3 billion which included an additional $130 million pre-tax FDIC special assessment. During the quarter, we grew customers, reduced expenses, increased spot deposits, maintained stable credit quality and continued to build upon our strong liquidity and capital positions. The strength of our balance sheet, diverse business mix, and the quality of our people, position us well for continued growth across our franchise as the year progresses."

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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 2
Income Statement Highlights
First quarter 2024 compared with fourth quarter 2023
Total revenue of $5.1 billion decreased $216 million, or 4%, due to lower net interest income and noninterest income.
Net interest income of $3.3 billion decreased $139 million, or 4%, reflecting increased funding costs, lower loan balances and one fewer day in the quarter.
Net interest margin of 2.57% decreased 9 basis points.
Noninterest income of $1.9 billion decreased $77 million, or 4%.
Fee income of $1.7 billion decreased $74 million, or 4%, primarily due to lower capital markets and advisory activity and a seasonal decline in card and cash management fees.
Other noninterest income of $135 million decreased $3 million.
Noninterest expense of $3.3 billion decreased $740 million, or 18%, and included non-core noninterest expenses of $130 million in the first quarter and $665 million in the fourth quarter.
Core noninterest expense of $3.2 billion decreased $205 million, or 6%, driven by lower or stable expenses across all categories, reflecting a continued focus on expense management.
Provision for credit losses was $155 million in the first quarter, reflecting portfolio activity and improved macroeconomic factors. The fourth quarter of 2023 included a provision for credit losses of $232 million.
The effective tax rate was 18.8% for the first quarter and 16.3% for the fourth quarter.
Balance Sheet Highlights
First quarter 2024 compared with fourth quarter 2023 or March 31, 2024 compared with December 31, 2023
Average loans of $320.6 billion decreased $4.0 billion, or 1%.
Average commercial loans of $219.2 billion decreased $3.4 billion, or 2%, driven by lower utilization of loan commitments and paydowns outpacing new production.
Average consumer loans of $101.4 billion declined less than 1%.
Credit quality performance:
Delinquencies of $1.3 billion decreased $109 million, or 8%, driven by lower consumer and commercial loan delinquencies.
Total nonperforming loans of $2.4 billion increased $200 million, or 9%, primarily due to higher commercial real estate nonperforming loans.
Net loan charge-offs of $243 million increased $43 million, primarily due to higher commercial net loan charge-offs.
The allowance for credit losses of $5.4 billion was relatively unchanged. The allowance for credit losses to total loans was 1.68% at March 31, 2024, and 1.70% at December 31, 2023.
Average deposits of $420.2 billion decreased $3.8 billion, or 1%, reflecting seasonally lower commercial deposits.
Deposits at March 31, 2024, of $425.6 billion increased $4.2 billion, or 1%, reflecting higher commercial and consumer deposits balances.
Average investment securities of $135.4 billion decreased $2.0 billion, or 1%.
Average Federal Reserve Bank balances of $47.8 billion increased $5.6 billion.
Federal Reserve Bank balances at March 31, 2024, of $53.2 billion increased $9.9 billion, or 23%, reflecting higher period end deposits.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 3
Average borrowed funds of $75.6 billion increased $2.7 billion, or 4%, primarily due to parent company senior debt issuances early in the quarter.
PNC maintained a strong capital and liquidity position.
On April 3, 2024, the PNC board of directors declared a quarterly cash dividend on common stock of $1.55 per share to be paid on May 6, 2024 to shareholders of record at the close of business April 15, 2024.
PNC returned $0.8 billion of capital to shareholders, reflecting more than $0.6 billion of dividends on common shares and more than $0.1 billion of common share repurchases, representing 0.9 million shares.
The Basel III common equity Tier 1 capital ratio was an estimated 10.1% at March 31, 2024 and 9.9% at December 31, 2023.
PNC's average LCR for the three months ended March 31, 2024, was 107%, exceeding the regulatory minimum requirement throughout the quarter.
Earnings Summary
In millions, except per share data1Q244Q231Q23
Net income$1,344 $883 $1,694 
Net income attributable to
diluted common shares - as reported
$1,240 $740 $1,599 
Net income attributable to
diluted common shares - as adjusted (non-GAAP)
$1,343 $1,265 $1,599 
Diluted earnings per common share - as reported$3.10 $1.85 $3.98 
Diluted earnings per common share - as adjusted (non-GAAP)
$3.36 $3.16 $3.98 
Average diluted common shares outstanding400 401 402 
Cash dividends declared per common share$1.55 $1.55 $1.50 
See non-GAAP financial measures included in the Consolidated Financial Highlights accompanying this news release

First quarter 2024 net income of $1.3 billion, or $3.10 per diluted common share, included $103 million of post-tax expenses pertaining to the increased FDIC special assessment. Excluding the impact of this item, adjusted diluted earnings per common share was $3.36.
The Consolidated Financial Highlights accompanying this news release include additional information regarding reconciliations of non-GAAP financial measures to reported (GAAP) amounts. This information supplements results as reported in accordance with GAAP and should not be viewed in isolation from, or as a substitute for, GAAP results. Fee income, a non-GAAP financial measure, refers to noninterest income in the following categories: asset management and brokerage, capital markets and advisory, card and cash management, lending and deposit services, and residential and commercial mortgage. Information in this news release, including the financial tables, is unaudited.
CONSOLIDATED REVENUE REVIEW
RevenueChangeChange
1Q24 vs1Q24 vs
In millions1Q244Q231Q234Q231Q23
Net interest income$3,264 $3,403 $3,585 (4)%(9)%
Noninterest income1,881 1,958 2,018 (4)%(7)%
Total revenue$5,145 $5,361 $5,603 (4)%(8)%

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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 4
Total revenue for the first quarter of 2024 decreased $216 million from the fourth quarter of 2023 and $458 million compared with the first quarter of 2023. In both comparisons, the decline was due to lower net interest income and noninterest income.
Net interest income of $3.3 billion decreased $139 million compared to the fourth quarter of 2023, reflecting increased funding costs, lower loan balances and one fewer day in the quarter. Net interest margin was 2.57% in the first quarter of 2024, decreasing 9 basis points in comparison with the fourth quarter of 2023, primarily as a result of higher funding costs.
Compared to the first quarter of 2023, net interest income decreased $321 million and net interest margin declined 27 basis points, as the benefit of higher interest-earning asset yields was more than offset by increased funding costs.
Noninterest IncomeChangeChange
1Q24 vs1Q24 vs
In millions1Q244Q231Q234Q231Q23
Asset management and brokerage$364 $360 $356 %%
Capital markets and advisory259 309 262 (16)%(1)%
Card and cash management671 688 659 (2)%%
Lending and deposit services305 314 306 (3)%— 
Residential and commercial mortgage147 149 177 (1)%(17)%
Fee income1,746 1,820 1,760 (4)%(1)%
Other135 138 258 (2)%(48)%
Total noninterest income$1,881 $1,958 $2,018 (4)%(7)%

Noninterest income for the first quarter of 2024 decreased $77 million compared with the fourth quarter of 2023. Asset management and brokerage revenue increased $4 million and included the impact of favorable equity markets. Capital markets and advisory revenue declined $50 million, driven by lower merger and acquisition advisory activity, partially offset by higher underwriting fees. Card and cash management fees decreased $17 million as seasonally lower consumer transaction volumes were partially offset by higher treasury management fees. Lending and deposit services declined $9 million reflecting the reduction of certain checking product fees. Residential and commercial mortgage revenue decreased $2 million reflecting lower residential mortgage activity. Other noninterest income decreased $3 million, and included lower gains on sales. The first quarter also included negative Visa Class B derivative fair value adjustments of $7 million. Visa Class B derivative fair value adjustments were negative $100 million in the fourth quarter.
Noninterest income for the first quarter of 2024, decreased $137 million from the first quarter of 2023. Fee income declined $14 million, as growth in card and cash management and asset management and brokerage fees were more than offset by lower residential and commercial mortgage revenue. Other noninterest income decreased $123 million primarily driven by a decline in private equity revenue. The first quarter of 2023 also included negative Visa Class B derivative fair value adjustments of $45 million.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 5
CONSOLIDATED EXPENSE REVIEW
Noninterest ExpenseChangeChange
1Q24 vs1Q24 vs
In millions1Q244Q231Q234Q231Q23
Personnel$1,794 $1,983 $1,826 (10)%(2)%
Occupancy244 243 251 — (3)%
Equipment341 365 350 (7)%(3)%
Marketing64 74 74 (14)%(14)%
Other891 1,409 820 (37)%%
Total noninterest expense$3,334 $4,074 $3,321 (18)%— 
Non-core noninterest expense adjustments130 665 — 
Core noninterest expense (non-GAAP)
$3,204 $3,409 $3,321 (6)%(4)%
See non-GAAP financial measures included in the Consolidated Financial Highlights accompanying this news release

Noninterest expense for the first quarter of 2024 decreased $740 million in comparison to the fourth quarter of 2023. The first quarter of 2024 included non-core noninterest expenses of $130 million related to the increased FDIC special assessment and the fourth quarter of 2023 included $515 million pertaining to the FDIC special assessment as well as $150 million of workforce reduction charges. Excluding the impact of these items, core noninterest expense was $3.2 billion for the first quarter of 2024, decreasing $205 million, or 6%, from the fourth quarter of 2023 driven by lower or stable expenses across all categories, reflecting a continued focus on expense management.
Noninterest expense of $3.3 billion for the first quarter of 2024, which included a $130 million FDIC special assessment, was stable compared with the first quarter of 2023. Excluding the impact of this item, core noninterest expense was $3.2 billion for the first quarter of 2024, decreasing $117 million, or 4%, from the first quarter of 2023.
The effective tax rate was 18.8% for the first quarter of 2024, 16.3% for the fourth quarter of 2023 and 17.2% for the first quarter of 2023.
CONSOLIDATED BALANCE SHEET REVIEW
Average total assets were $562.8 billion in the first quarter of 2024, relatively stable in comparison to both the fourth quarter of 2023 and the first quarter of 2023.
Average Loans ChangeChange
1Q24 vs1Q24 vs
In billions1Q244Q231Q234Q231Q23
Commercial$219.2 $222.6 $224.6 (2)%(2)%
Consumer101.4 102.0 100.9 (1)%— 
Total$320.6 $324.6 $325.5 (1)%(2)%
Average loans for the first quarter of 2024 decreased $4.0 billion compared to the fourth quarter of 2023. Average commercial loans decreased $3.4 billion driven by lower utilization of loan commitments and paydowns outpacing new production. Average consumer loans declined $0.6 billion compared to the fourth quarter of 2023, primarily driven by lower credit card and home equity balances.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 6
Average loans for the first quarter of 2024 decreased $4.9 billion in comparison to the first quarter of 2023. Average commercial loans decreased $5.3 billion compared to the first quarter of 2023, driven by lower utilization of loan commitments. Average consumer loans were relatively stable.
Average Investment SecuritiesChangeChange
1Q24 vs1Q24 vs
In billions1Q244Q231Q234Q231Q23
Available for sale$46.0 $46.1 $48.2 — (5)%
Held to maturity89.4 91.3 95.2 (2)%(6)%
Total$135.4 $137.4 $143.4 (1)%(6)%
Average investment securities of $135.4 billion in the first quarter of 2024 declined $2.0 billion and $8.0 billion from the fourth quarter of 2023 and the first quarter of 2023, respectively. In both comparisons, limited purchase activity was more than offset by portfolio paydowns and maturities. The duration of the investment securities portfolio was 4.0 years at March 31, 2024, 4.1 years at December 31, 2023 and 4.4 years at March 31, 2023.
Net unrealized losses on available for sale securities were $4.0 billion at March 31, 2024 increasing from $3.6 billion at December 31, 2023 and $3.8 billion at March 31, 2023. In both comparisons, the increase primarily reflected the impact of higher interest rates.
Average Federal Reserve Bank balances for the first quarter of 2024 were $47.8 billion, increasing $5.6 billion from the fourth quarter of 2023 and $14.3 billion from the first quarter of 2023. In both comparisons, the increase reflected lower loans and securities balances as well as higher average borrowed funds.
Federal Reserve Bank balances at March 31, 2024 were $53.2 billion, increasing $9.9 billion from December 31, 2023.
Average DepositsChangeChange
1Q24 vs1Q24 vs
In billions1Q244Q231Q234Q231Q23
Commercial$202.5 $207.0 $210.0 (2)%(4)%
Consumer217.6 216.9 226.2 — (4)%
Total$420.2 $423.9 $436.2 (1)%(4)%
IB % of total avg. deposits76%75%72%
NIB % of total avg. deposits24%25%28%
IB - Interest-bearing
NIB - Noninterest-bearing
Totals may not sum due to rounding
Average deposits for the first quarter of 2024 were $420.2 billion, decreasing $3.8 billion from the fourth quarter of 2023 driven by seasonally lower commercial deposits. Compared to the first quarter of 2023, average deposits decreased $16.1 billion due to lower consumer and commercial deposits, reflecting the impact of quantitative tightening by the Federal Reserve and increased customer spending. Noninterest-bearing balances as a percentage of average deposits decreased in both comparisons reflecting growth in interest-bearing deposits as a result of the higher interest rate environment, as well as a slowing pace of decline in noninterest-bearing balances in the comparison to fourth quarter 2023.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 7
Deposits at March 31, 2024, were $425.6 billion and increased $4.2 billion, or 1%, from December 31, 2023, reflecting higher commercial and consumer deposits.
Average Borrowed FundsChangeChange
1Q24 vs1Q24 vs
In billions1Q244Q231Q234Q231Q23
Total $75.6 $72.9 $63.0 %20 %

Average borrowed funds of $75.6 billion in the first quarter of 2024 increased $2.7 billion compared to the fourth quarter of 2023 and $12.6 billion compared to the first quarter of 2023. In both comparisons, the increase was driven primarily by parent company senior debt issuances.
Capital March 31, 2024December 31, 2023March 31, 2023
Common shareholders' equity In billions
$45.1 $44.9 $41.8 
Accumulated other comprehensive income (loss)
In billions
$(8.0)$(7.7)$(9.1)
Basel III common equity Tier 1 capital ratio *10.1 %9.9 %9.2 %
Basel III common equity Tier 1 fully implemented capital ratio (estimated)10.0 %9.8 %9.1 %
*March 31, 2024 ratio is estimated
PNC maintained a strong capital position. Common shareholders' equity at March 31, 2024 increased $0.2 billion from December 31, 2023, driven by the benefit of net income, partially offset by dividends paid and share repurchases as well as a decline in accumulated other comprehensive income.
As a Category III institution, PNC has elected to exclude accumulated other comprehensive income related to both available for sale securities and pension and other post-retirement plans from CET1 capital. Accumulated other comprehensive income at March 31, 2024 declined $0.3 billion from December 31, 2023 due to securities and swaps valuation changes as the benefit of paydowns and maturities was more than offset by the impact of higher interest rates. Compared to March 31, 2023, accumulated other comprehensive income improved $1.1 billion, reflecting the benefit of paydowns and maturities.
In the first quarter of 2024, PNC returned $0.8 billion of capital to shareholders, reflecting more than $0.6 billion of dividends on common shares and more than $0.1 billion of common share repurchases, representing 0.9 million shares. Consistent with the Stress Capital Buffer (SCB) framework, which allows for capital return in amounts in excess of the SCB minimum levels, our board of directors has authorized a repurchase framework under the previously approved repurchase program of up to 100 million common shares, of which approximately 44% were still available for repurchase at March 31, 2024.
In light of the Federal banking agencies proposed rules to adjust the Basel III capital framework, second quarter 2024 share repurchase activity is expected to approximate recent quarterly average share repurchase levels. PNC continues to evaluate the potential impact of the proposed rules and may adjust share repurchase activity depending on market and economic conditions, as well as other factors.
PNC's SCB for the four-quarter period beginning October 1, 2023 is the regulatory minimum of 2.5%.
On April 3, 2024, the PNC board of directors declared a quarterly cash dividend on common stock of $1.55 per share to be paid on May 6, 2024 to shareholders of record at the close of business April 15, 2024.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 8
At March 31, 2024, PNC was considered “well capitalized” based on applicable U.S. regulatory capital ratio requirements. For additional information regarding PNC's Basel III capital ratios, see Capital Ratios in the Consolidated Financial Highlights. PNC elected a five-year transition provision effective March 31, 2020 to delay until December 31, 2021 the full impact of the Current Expected Credit Losses (CECL) standard on regulatory capital, followed by a three-year transition period. Effective for the first quarter of 2022, PNC is now in the three-year transition period, and the full impact of the CECL standard is being phased-in to regulatory capital through December 31, 2024. The fully implemented ratios reflect the full impact of CECL and exclude the benefits of this transition provision.
CREDIT QUALITY REVIEW
Credit QualityChangeChange
March 31, 2024December 31, 2023March 31, 202303/31/24 vs03/31/24 vs
In millions12/31/2303/31/23
Provision for credit losses (a)$155 $232 $235 $(77)$(80)
Net loan charge-offs (a)$243 $200 $195 22 %25 %
Allowance for credit losses (b)$5,365 $5,454 $5,413 (2)%(1)%
Total delinquencies (c)$1,275 $1,384 $1,326 (8)%(4)%
Nonperforming loans$2,380 $2,180 $2,010 %18 %
Net charge-offs to average loans (annualized)0.30 %0.24 %0.24 %
Allowance for credit losses to total loans1.68 %1.70 %1.66 %
Nonperforming loans to total loans0.74 %0.68 %0.62 %
(a) Represents amounts for the three months ended for each respective period
(b) Excludes allowances for investment securities and other financial assets
(c) Total delinquencies represent accruing loans more than 30 days past due
Provision for credit losses was $155 million in the first quarter of 2024, reflecting portfolio activity and improved macroeconomic factors. The fourth quarter of 2023 included a provision for credit losses of $232 million.
Net loan charge-offs were $243 million in the first quarter of 2024, increasing $43 million compared to the fourth quarter of 2023 and $48 million compared to the first quarter of 2023. In both comparisons, the increase was driven by higher commercial and consumer net loan charge-offs.
The allowance for credit losses was $5.4 billion at March 31, 2024, $5.5 billion at December 31, 2023 and $5.4 billion at March 31, 2023. The allowance for credit losses as a percentage of total loans was 1.68% at March 31, 2024, 1.70% at December 31, 2023 and 1.66% at March 31, 2023.
Delinquencies at March 31, 2024 were $1.3 billion, decreasing $109 million from December 31, 2023 due to lower consumer and commercial loan delinquencies. Compared to March 31, 2023, delinquencies decreased $51 million due to lower commercial loan delinquencies.
Nonperforming loans at March 31, 2024 were $2.4 billion, increasing $200 million from December 31, 2023, primarily due to higher commercial real estate nonperforming loans. Compared to March 31, 2023, nonperforming loans increased $370 million, reflecting higher commercial nonperforming loans, partially offset by lower consumer nonperforming loans.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 9
BUSINESS SEGMENT RESULTS
Business Segment Income (Loss)
In millions1Q244Q231Q23
Retail Banking$1,085 $1,073 $647 
Corporate & Institutional Banking1,121 1,213 1,059 
Asset Management Group97 72 52 
Other(973)(1,494)(81)
Net income excluding noncontrolling interests$1,330 $864 $1,677 
Retail BankingChangeChange
1Q24 vs1Q24 vs
In millions1Q244Q231Q234Q231Q23
Net interest income$2,617 $2,669 $2,281 $(52)$336 
Noninterest income$764 $722 $743 $42 $21 
Noninterest expense$1,837 $1,848 $1,927 $(11)$(90)
Provision for credit losses$118 $130 $238 $(12)$(120)
Earnings$1,085 $1,073 $647 $12 $438 


In billions


Average loans$97.2 $97.4 $97.4 $(0.2)$(0.2)
Average deposits$249.0 $251.3 $262.5 $(2.3)$(13.5)
Net loan charge-offs In millions
$139 $128 $112 $11 $27 
Retail Banking Highlights
First quarter 2024 compared with fourth quarter 2023
Earnings increased 1%, as higher noninterest income, a lower provision for credit losses and lower noninterest expense were partially offset by lower net interest income.
Noninterest income increased 6%, reflecting lower negative Visa Class B derivative fair value adjustments, partially offset by lower residential mortgage banking activity and a seasonal decline in card and cash management fees. Visa Class B derivative fair value adjustments were negative $7 million in the first quarter of 2024 compared to negative $100 million in the fourth quarter of 2023.
Noninterest expense decreased 1%, reflecting a continued focus on expense management partially offset by higher technology investment.
Provision for credit losses of $118 million in the first quarter of 2024 reflected the impact of portfolio activity and improved macroeconomic factors.
Average loans were stable.
Average deposits decreased 1%, reflecting the impact of continued inflationary pressures and competitive pricing dynamics.
First quarter 2024 compared with first quarter 2023
Earnings increased 68%, primarily due to higher revenue, a lower provision for credit losses as well as lower noninterest expense.
Noninterest income increased 3%, reflecting lower negative Visa Class B derivative fair value adjustments, partially offset by lower card and cash management fees. The first quarter of 2023 included negative Visa Class B derivative fair value adjustments of $45 million.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 10
Noninterest expense decreased 5%, and included lower personnel expense.
Average loans were stable.
Average deposits decreased 5%, reflecting the impact of quantitative tightening by the Federal Reserve and competitive pricing dynamics.
Corporate & Institutional BankingChangeChange
1Q24 vs1Q24 vs
In millions1Q244Q231Q234Q231Q23
Net interest income$1,549 $1,642 $1,414 $(93)$135 
Noninterest income$888 $995 $886 $(107)$
Noninterest expense$922 $975 $939 $(53)$(17)
Provision for (recapture of) credit losses $47 $115 $(28)$(68)$75 
Earnings$1,121 $1,213 $1,059 $(92)$62 
In billions
Average loans$204.2 $208.1 $209.9 $(3.9)$(5.7)
Average deposits$142.7 $144.5 $145.4 $(1.8)$(2.7)
Net loan charge-offs In millions
$108 $76 $85 $32 $23 
Corporate & Institutional Banking Highlights
First quarter 2024 compared with fourth quarter 2023
Earnings decreased 8%, driven by lower noninterest and net interest income, partially offset by lower provision for credit losses and lower noninterest expense.
Noninterest income decreased 11%, due to lower capital markets and advisory fees and gains on sales.
Noninterest expense decreased 5%, driven by lower business activity and a continued focus on expense management.
Provision for credit losses of $47 million in the first quarter of 2024 reflected portfolio activity and improved macroeconomic factors.
Average loans decreased 2%, driven by lower utilization of loan commitments and paydowns outpacing new production.
Average deposits decreased 1%, reflecting seasonal declines in corporate deposits.
First quarter 2024 compared with first quarter 2023
Earnings increased 6%, due to higher net interest income and a decline in noninterest expense, partially offset by a higher provision for credit losses.
Noninterest income remained stable, as higher treasury management product revenue was largely offset by lower commercial mortgage banking activity.
Noninterest expense decreased 2%, reflecting a continued focus on expense management.
Average loans decreased 3%, driven by lower utilization of loan commitments.
Average deposits decreased 2%, reflecting the impact of quantitative tightening by the Federal Reserve and competitive pricing dynamics.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 11
Asset Management GroupChangeChange
1Q24 vs1Q24 vs
In millions1Q244Q231Q234Q231Q23
Net interest income$157 $156 $127 $$30 
Noninterest income$230 $224 $230 $— 
Noninterest expense$265 $284 $280 $(19)$(15)
Provision for (recapture of) credit losses $(5)$$$(7)$(14)
Earnings$97 $72 $52 $25 $45 
In billions
Discretionary client assets under management$195 $189 $177 $$18 
Nondiscretionary client assets under administration$199 $179 $156 $20 $43 
Client assets under administration at quarter end$394 $368 $333 $26 $61 
In billions
Average loans$16.3 $16.1 $14.6 $0.2 $1.7 
Average deposits$28.7 $28.2 $28.2 $0.5 $0.5 
Net loan charge-offs (recoveries) In millions
— $(1)— $— 
Asset Management Group Highlights
First quarter 2024 compared with fourth quarter 2023
Earnings increased 35%, reflecting lower noninterest expense and higher noninterest income.
Noninterest income increased 3%, reflecting higher average equity markets.
Noninterest expense decreased 7%, driven by lower personnel expense.
Discretionary client assets under management increased 3%, driven by higher spot equity markets.
Average loans increased 1%, primarily due to growth in residential mortgage loans.
Average deposits increased 2%, and included growth in CD and deposit sweep balances.
First quarter 2024 compared with first quarter 2023
Earnings increased 87%, due to higher net interest income, a decline in noninterest expense and a provision recapture.
Noninterest income was stable.
Noninterest expense decreased 5%, reflecting a continued focus on expense management.
Discretionary client assets under management increased 10%, primarily driven by higher spot equity markets.
Average loans increased 12%, primarily driven by growth in residential mortgage loans.
Average deposits increased 2%, reflecting growth in CD and deposit sweep balances, partially offset by the impact of quantitative tightening by the Federal Reserve and redeployment of funds to assets under management.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 12
Other
The “Other” category, for the purposes of this release, includes residual activities that do not meet the criteria for disclosure as a separate reportable business, such as asset and liability management activities, including net securities gains or losses, ACL for investment securities, certain trading activities, certain runoff consumer loan portfolios, private equity investments, intercompany eliminations, corporate overhead net of allocations, tax adjustments that are not allocated to business segments, exited businesses and the residual impact from funds transfer pricing operations.
CONFERENCE CALL AND SUPPLEMENTAL FINANCIAL INFORMATION
PNC Chairman and Chief Executive Officer William S. Demchak and Executive Vice President and Chief Financial Officer Robert Q. Reilly will hold a conference call for investors today at 10:00 a.m. Eastern Time regarding the topics addressed in this news release and the related earnings materials. Dial-in numbers for the conference call are (866) 604-1697 and (215) 268-9875 (international) and Internet access to the live audio listen-only webcast of the call is available at www.pnc.com/investorevents. PNC's first quarter 2024 earnings materials to accompany the conference call remarks will be available at www.pnc.com/investorevents prior to the beginning of the call. A telephone replay of the call will be available for one week at (877) 660-6853 and (201) 612-7415 (international), Access ID 13744434 and a replay of the audio webcast will be available on PNC's website for 30 days.
The PNC Financial Services Group, Inc. is one of the largest diversified financial services institutions in the United States, organized around its customers and communities for strong relationships and local delivery of retail and business banking including a full range of lending products; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management and asset management. For information about PNC, visit www.pnc.com.
CONTACTS
MEDIA:INVESTORS:
Timothy MillerBryan Gill
(412) 762-4550(412) 768-4143
[email protected][email protected]


[TABULAR MATERIAL FOLLOWS]
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 13
2
The PNC Financial Services Group, Inc.
Consolidated Financial Highlights (Unaudited)
FINANCIAL RESULTSThree months ended
Dollars in millions, except per share data March 31December 31March 31
202420232023
Revenue
Net interest income$3,264 $3,403 $3,585 
Noninterest income1,881 1,958 2,018 
Total revenue5,145 5,361 5,603 
Provision for credit losses155 232 235 
Noninterest expense3,334 4,074 3,321 
Income before income taxes and noncontrolling interests$1,656 $1,055 $2,047 
Income taxes312 172 353 
Net income$1,344 

$883 

$1,694 
Less:
Net income attributable to noncontrolling interests14 19 17 
Preferred stock dividends (a)81 118 68 
Preferred stock discount accretion and redemptions
Net income attributable to common shareholders$1,247 $744 $1,607 
Per Common Share
Basic$3.10 $1.85 $3.98 
Diluted$3.10 $1.85 $3.98 
Cash dividends declared per common share$1.55 

$1.55 

$1.50 
Effective tax rate (b)18.8 %16.3 %17.2 %
PERFORMANCE RATIOS
Net interest margin (c)2.57 %2.66 %2.84 %
Noninterest income to total revenue37 %37 %36 %
Efficiency (d)65 %76 %59 %
Return on:
Average common shareholders' equity11.39 %6.93 %16.11 %
Average assets0.97 %0.62 %1.22 %
(a)Dividends are payable quarterly, other than Series S preferred stock, which is payable semiannually.
(b)The effective income tax rates are generally lower than the statutory rate due to the relationship of pretax income to tax credits and earnings that are not subject to tax.
(c)Net interest margin is the total yield on interest-earning assets minus the total rate on interest-bearing liabilities and includes the benefit from use of noninterest-bearing sources. To provide more meaningful comparisons of net interest margins, we use net interest income on a taxable-equivalent basis in calculating average yields used in the calculation of net interest margin by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under generally accepted accounting principles (GAAP) in the Consolidated Income Statement. The taxable-equivalent adjustments to net interest income for the three months ended March 31, 2024, December 31, 2023 and March 31, 2023 were $34 million, $36 million and $38 million, respectively.
(d)Calculated as noninterest expense divided by total revenue.

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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 14
The PNC Financial Services Group, Inc.
Consolidated Financial Highlights (Unaudited)
March 31December 31March 31
202420232023
BALANCE SHEET DATA
Dollars in millions, except per share data and as noted
Assets$566,162 $561,580 $561,777 
Loans (a)$319,781 $321,508 $326,475 
Allowance for loan and lease losses$4,693 $4,791 $4,741 
Interest-earning deposits with banks$53,612 $43,804 $33,865 
Investment securities$130,460 $132,569 $138,239 
Total deposits$425,624 $421,418 $436,833 
Borrowed funds (a)$72,707 $72,737 $60,822 
Allowance for unfunded lending related commitments$672 $663 $672 
Total shareholders' equity$51,340 $51,105 $49,044 
Common shareholders' equity$45,097 $44,864 $41,809 
Accumulated other comprehensive income (loss)$(8,042)$(7,712)$(9,108)
Book value per common share$113.30 $112.72 $104.76 
Tangible book value per common share (non-GAAP) (b)
$85.70 $85.08 $76.90 
Period end common shares outstanding (In millions)
398 398 399 
Loans to deposits75 %76 %75 %
Common shareholders' equity to total assets8.0 %8.0 %7.4 %
CLIENT ASSETS (In billions)
Discretionary client assets under management$195 $189 $177 
Nondiscretionary client assets under administration199 179 156 
Total client assets under administration394 368 333 
Brokerage account client assets83 80 77 
Total client assets $477 $448 $410 
CAPITAL RATIOS
Basel III (c) (d)
Common equity Tier 110.1 %9.9 %9.2 %
Common equity Tier 1 fully implemented (e)10.0 %9.8 %9.1 %
Tier 1 risk-based11.5 %11.4 %10.9 %
Total capital risk-based13.4 %13.2 %12.8 %
Leverage8.7 %8.7 %8.5 %
  Supplementary leverage7.3 %7.2 %7.2 %
ASSET QUALITY
Nonperforming loans to total loans0.74 %0.68 %0.62 %
Nonperforming assets to total loans, OREO and foreclosed assets0.76 %0.69 %0.63 %
Nonperforming assets to total assets0.43 %0.39 %0.36 %
Net charge-offs to average loans (for the three months ended) (annualized)0.30 %0.24 %0.24 %
Allowance for loan and lease losses to total loans1.47 %1.49 %1.45 %
Allowance for credit losses to total loans (f) 1.68 %1.70 %1.66 %
Allowance for loan and lease losses to nonperforming loans197 %220 %236 %
Total delinquencies (In millions) (g)
$1,275 $1,384 $1,326 
(a)Amounts include assets and liabilities for which we have elected the fair value option. Our 2023 Form 10-K included, and our first quarter 2024 Form 10-Q will include, additional information regarding these Consolidated Balance Sheet line items.
(b)See the Tangible Book Value per Common Share table on page 18 for additional information.
(c)All ratios are calculated using the regulatory capital methodology applicable to PNC during each period presented and calculated based on the standardized approach. See Capital Ratios on page 15 for additional information. The ratios as of March 31, 2024 are estimated.
(d)The ratios are calculated to reflect PNC's election to adopt the CECL optional five-year transition provision.
(e)The estimated fully implemented ratios are calculated to reflect the full impact of CECL and exclude the benefits of the five-year transition provision.
(f)Excludes allowances for investment securities and other financial assets.
(g)Total delinquencies represent accruing loans more than 30 days past due.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 15
The PNC Financial Services Group, Inc. Consolidated Financial Highlights (Unaudited)

CAPITAL RATIOS

PNC's regulatory risk-based capital ratios in 2024 are calculated using the standardized approach for determining risk-weighted assets. Under the standardized approach for determining credit risk-weighted assets, exposures are generally assigned a pre-defined risk weight. Exposures to high volatility commercial real estate, past due exposures and equity exposures are generally subject to higher risk weights than other types of exposures.
PNC elected a five-year transition provision effective March 31, 2020 to delay until December 31, 2021 the full impact of the CECL standard on regulatory capital, followed by a three-year transition period. Effective for the first quarter 2022, PNC is now in the three-year transition period, and the full impact of the CECL standard is being phased-in to regulatory capital through December 31, 2024. See the table below for the December 31, 2023, March 31, 2023 and estimated March 31, 2024 ratios. For the full impact of PNC's adoption of CECL, which excludes the benefits of the five-year transition provision, see the March 31, 2024 and December 31, 2023 (Fully Implemented) estimates presented in the table below.
Our Basel III capital ratios may be impacted by changes to the regulatory capital rules and additional regulatory guidance or analysis.
Basel lll Common Equity Tier 1 Capital Ratios (a)
Basel III
March 31
2024
(estimated) (b)
December 31
2023 (b)
March 31
 2023 (b)
March 31, 2024 (Fully Implemented)
(estimated) (c)
December 31, 2023 (Fully Implemented)
(estimated) (c)
Dollars in millions
Common stock, related surplus and retained earnings, net of treasury stock$53,380 $53,059 $51,400 $53,139 $52,576 
Less regulatory capital adjustments:
Goodwill and disallowed intangibles, net of deferred tax liabilities(10,983)(11,000)(11,119)(10,983)(11,000)
All other adjustments(87)(85)(92)(89)(86)
Basel III Common equity Tier 1 capital$42,310 $41,974 $40,189 $42,067 $41,490 
Basel III standardized approach risk-weighted assets (d)$420,475 $424,408 $435,827 $420,532 $424,546 
Basel III Common equity Tier 1 capital ratio10.1 %9.9 %9.2 %10.0 %9.8 %
(a)All ratios are calculated using the regulatory capital methodology applicable to PNC during each period presented.
(b)The ratios are calculated to reflect PNC's election to adopt the CECL optional five-year transition provisions.
(c)The March 31, 2024 and December 31, 2023 ratios are calculated to reflect the full impact of CECL and exclude the benefits of the five-year transition provisions.
(d)Basel III standardized approach risk-weighted assets are based on the Basel III standardized approach rules and include credit and market risk-weighted assets.































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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 16
The PNC Financial Services Group, Inc. Consolidated Financial Highlights (Unaudited)

NON-GAAP MEASURES

Core Noninterest Expense (non-GAAP)
Efficiency Ratio - as adjusted (non-GAAP)
Three months ended
March 31December 31March 31
Dollars in millions202420232023
Noninterest expense$3,334 $4,074 $3,321 
Less non-core noninterest expense adjustments:
FDIC special assessment costs130 515 
Workforce reduction charges150 
Total non-core noninterest expense adjustments$130 $665 
Core noninterest expense (non-GAAP)
$3,204 $3,409 $3,321 
Total revenue$5,145 $5,361 $5,603 
Efficiency ratio (a)65 %76 %59 %
Efficiency ratio - as adjusted (non-GAAP) (b)
62 %64 %59 %
(a)Calculated as noninterest expense divided by total revenue.
(b)Calculated as core noninterest expense divided by total revenue.


Core noninterest expense is a non-GAAP measure calculated based on noninterest expense less costs related to the FDIC special assessment as well as restructuring expenses incurred as part of the workforce reduction executed in the fourth quarter of 2023. We believe this non-GAAP measure to be a useful tool for comparison of operating expenses incurred during the normal course of business. The exclusion of FDIC special assessment costs and workforce reduction charges increases comparability across periods, demonstrates the impact of significant items and provides a useful measure for determining PNC’s expenses that are core to our business operations and expected to recur over time.

The efficiency ratio - as adjusted is a non-GAAP measure and excludes non-core noninterest expense adjustments comprised of costs related to the FDIC special assessment as well as restructuring expenses incurred as part of the workforce reduction executed in the fourth quarter of 2023. It is calculated based on adjusting the efficiency ratio calculation to use core noninterest expense which excludes the non-core noninterest expense adjustments. We believe that this non-GAAP measure is a useful tool for the purpose of evaluating PNC’s results.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 17
The PNC Financial Services Group, Inc.
Consolidated Financial Highlights (Unaudited)

Pretax Pre-Provision Earnings (non-GAAP)
Pretax Pre-Provision Earnings - as adjusted (non-GAAP)
Three months ended
March 31December 31March 31
Dollars in millions202420232023
Income before income taxes and noncontrolling interests$1,656 $1,055 $2,047 
Provision for credit losses155 232 235 
Pretax pre-provision earnings (non-GAAP)
$1,811 $1,287 $2,282 
Total non-core noninterest expense adjustments130 665 
Pretax pre-provision earnings - as adjusted (non-GAAP)
$1,941 $1,952 $2,282 

Pretax pre-provision earnings is a non-GAAP measure and is based on adjusting income before income taxes and noncontrolling interests to exclude provision for credit losses. We believe that pretax, pre-provision earnings is a useful tool to help evaluate the ability to provide for credit costs through operations and provides an additional basis to compare results between periods by isolating the impact of provision for credit losses, which can vary significantly between periods.

Pretax pre-provision earnings - as adjusted is a non-GAAP measure and is based on adjusting pretax pre-provision earnings to exclude non-core noninterest expense adjustments comprised of costs related to the FDIC special assessment as well as restructuring expenses incurred as part of the workforce reduction executed in the fourth quarter of 2023. We believe that this non-GAAP measure is a useful tool in understanding PNC’s results by providing greater comparability between periods, as well as demonstrating the effect of significant items.

Diluted Earnings per Common Share - as adjusted (non-GAAP)
Three months ended
March 31Per CommonDecember 31Per CommonMarch 31Per Common
Dollars in millions, except per share data2024Share2023Share2023Share
Net income attributable to common shareholders$1,247 $744 $1,607 
Dividends and undistributed earnings allocated to nonvested restricted shares(7)(4)(8)
Net income attributable to diluted common shareholders$1,240 $3.10 $740 $1.85 $1,599 $3.98 
Total non-core noninterest expense adjustments after tax (a)103 $0.26 525 $1.31 
Net income attributable to diluted common shareholders - as adjusted (non-GAAP)
$1,343 $3.36 $1,265 $3.16 $1,599 $3.98 
Average diluted common shares outstanding
(In millions)
400401402
(a)Statutory tax rate of 21% used to calculate impacts.

The diluted earnings per common share - as adjusted is a non-GAAP measure and excludes non-core noninterest expense adjustments comprised of costs related to the FDIC special assessment as well as restructuring expenses incurred as part of the workforce reduction executed in the fourth quarter of 2023. It is calculated based on adjusting net income attributable to diluted common shareholders by removing post-tax non-core noninterest expense adjustments in the period. We believe this non-GAAP measure serves as a useful tool in understanding PNC’s results by providing greater comparability between periods, as well as demonstrating the effect of significant items.
















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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 18
The PNC Financial Services Group, Inc.
Consolidated Financial Highlights (Unaudited)

Tangible Book Value per Common Share (non-GAAP)
March 31December 31March 31
Dollars in millions, except per share data202420232023
Book value per common share$113.30 

$112.72 $104.76 
Tangible book value per common share
Common shareholders' equity$45,097 $44,864 $41,809 
Goodwill and other intangible assets(11,225)(11,244)(11,378)
Deferred tax liabilities on goodwill and other intangible assets242 244 260 
Tangible common shareholders' equity$34,114 $33,864 $30,691 
Period-end common shares outstanding (In millions)
398 398 399 
Tangible book value per common share (non-GAAP)
$85.70 

$85.08 $76.90 

Tangible book value per common share is a non-GAAP measure and is calculated based on tangible common shareholders' equity divided by period-end common shares outstanding. We believe this non-GAAP measure serves as a useful tool to help evaluate the strength and discipline of a company’s capital management strategies and as an additional, conservative measure of total company value.

Taxable-Equivalent Net Interest Income (non-GAAP) Three months ended
March 31December 31March 31
Dollars in millions202420232023
Net interest income$3,264 $3,403 $3,585 
Taxable-equivalent adjustments34 36 38 
Net interest income (Fully Taxable-Equivalent - FTE) (non-GAAP)
$3,298 $3,439 $3,623 

The interest income earned on certain earning assets is completely or partially exempt from federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. To provide more meaningful comparisons of net interest income, we use interest income on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP. Taxable-equivalent net interest income is only used for calculating net interest margin. Net interest income shown elsewhere in this presentation is GAAP net interest income.
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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 19
Cautionary Statement Regarding Forward-Looking Information

We make statements in this news release and related conference call, and we may from time to time make other statements, regarding our outlook for financial performance, such as earnings, revenues, expenses, tax rates, capital and liquidity levels and ratios, asset levels, asset quality, financial position, and other matters regarding or affecting us and our future business and operations, including our sustainability strategy, that are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. Forward-looking statements are typically identified by words such as “believe,” “plan,” “expect,” “anticipate,” “see,” “look,” “intend,” “outlook,” “project,” “forecast,” “estimate,” “goal,” “will,” “should” and other similar words and expressions.

Forward-looking statements are necessarily subject to numerous assumptions, risks and uncertainties, which change over time. Future events or circumstances may change our outlook and may also affect the nature of the assumptions, risks and uncertainties to which our forward-looking statements are subject. Forward-looking statements speak only as of the date made. We do not assume any duty and do not undertake any obligation to update forward-looking statements. Actual results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as from historical performance. As a result, we caution against placing undue reliance on any forward-looking statements.

Our forward-looking statements are subject to the following principal risks and uncertainties.
Our businesses, financial results and balance sheet values are affected by business and economic conditions, including:
Changes in interest rates and valuations in debt, equity and other financial markets,
Disruptions in the U.S. and global financial markets,
Actions by the Federal Reserve Board, U.S. Treasury and other government agencies, including those that impact money supply, market interest rates and inflation,
Changes in customer behavior due to changing business and economic conditions or legislative or regulatory initiatives,
Changes in customers', suppliers' and other counterparties' performance and creditworthiness,
Impacts of sanctions, tariffs and other trade policies of the U.S. and its global trading partners,
Impacts of changes in federal, state and local governmental policy, including on the regulatory landscape, capital markets, taxes, infrastructure spending and social programs,
Our ability to attract, recruit and retain skilled employees, and
Commodity price volatility.
Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than those we are currently expecting and do not take into account potential legal and regulatory contingencies. These statements are based on our views that:
PNC’s baseline forecast is for slower economic growth in 2024 as consumer spending growth slows and higher interest rates remain a drag on the economy. The ongoing strength of the labor market will continue to support consumer spending. The Federal Open Market Committee is indicating that it will start to cut the federal funds rate later this year, with rate cuts supporting economic growth toward the end of 2024.
GDP growth this year will be close to trend at below 2%, and the unemployment rate will increase modestly to somewhat above 4% by the end of 2024. Inflation will continue to slow as wage pressures abate, moving back to the Federal Reserve’s 2% long-term objective by the first half of 2025.
PNC expects the federal funds rate to remain unchanged in the first part of 2024, between 5.25% and 5.50%, with federal funds rate cuts starting in mid-2024 with easing inflationary pressures. PNC expects two federal funds rate cuts in 2024, with the rate ending this year in a range between 4.75% and 5.00%.

PNC's ability to take certain capital actions, including returning capital to shareholders, is subject to PNC meeting or exceeding minimum capital levels, including a stress capital buffer established by the Federal Reserve Board in connection with the Federal Reserve Board's Comprehensive Capital Analysis and Review (CCAR) process.

PNC's regulatory capital ratios in the future will depend on, among other things, PNC's financial performance, the scope and terms of final capital regulations then in effect and management actions affecting the composition of PNC's balance sheet. In addition, PNC's ability to determine, evaluate and forecast regulatory capital ratios, and to take actions (such as capital distributions) based on actual or forecasted capital ratios, will be dependent at least in part on the development, validation and regulatory review of related models and the reliability of and risks resulting from extensive use of such models.



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PNC Reports First Quarter 2024 Net Income of $1.3 Billion, $3.10 Diluted EPS or $3.36 As Adjusted – Page 20

Cautionary Statement Regarding Forward-Looking Information (Continued)

Legal and regulatory developments could have an impact on our ability to operate our businesses, financial condition, results of operations, competitive position, reputation, or pursuit of attractive acquisition opportunities. Reputational impacts could affect matters such as business generation and retention, liquidity, funding, and ability to attract and retain employees. These developments could include:
Changes to laws and regulations, including changes affecting oversight of the financial services industry, changes in the enforcement and interpretation of such laws and regulations, and changes in accounting and reporting standards.
Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries resulting in monetary losses, costs, or alterations in our business practices, and potentially causing reputational harm to PNC.
Results of the regulatory examination and supervision process, including our failure to satisfy requirements of agreements with governmental agencies.
Costs associated with obtaining rights in intellectual property claimed by others and of adequacy of our intellectual property protection in general.

Business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including, where appropriate, through effective use of systems and controls, third-party insurance, derivatives, and capital management techniques, and to meet evolving regulatory capital and liquidity standards.

Our reputation and business and operating results may be affected by our ability to appropriately meet or address environmental, social or governance targets, goals, commitments or concerns that may arise.

We grow our business in part through acquisitions and new strategic initiatives. Risks and uncertainties include those presented by the nature of the business acquired and strategic initiative, including in some cases those associated with our entry into new businesses or new geographic or other markets and risks resulting from our inexperience in those new areas, as well as risks and uncertainties related to the acquisition transactions themselves, regulatory issues, the integration of the acquired businesses into PNC after closing or any failure to execute strategic or operational plans.

Competition can have an impact on customer acquisition, growth and retention and on credit spreads and product pricing, which can affect market share, deposits and revenues. Our ability to anticipate and respond to technological changes can also impact our ability to respond to customer needs and meet competitive demands.

Business and operating results can also be affected by widespread manmade, natural and other disasters (including severe weather events), health emergencies, dislocations, geopolitical instabilities or events, terrorist activities, system failures or disruptions, security breaches, cyberattacks, international hostilities, or other extraordinary events beyond PNC's control through impacts on the economy and financial markets generally or on us or our counterparties, customers or third-party vendors and service providers specifically.

We provide greater detail regarding these as well as other factors in our 2023 Form 10-K, including in the Risk Factors and Risk Management sections and the Legal Proceedings and Commitments Notes of the Notes To Consolidated Financial Statements in that report, and in our subsequent SEC filings. Our forward-looking statements may also be subject to other risks and uncertainties, including those we may discuss elsewhere in this news release or in our SEC filings, accessible on the SEC's website at www.sec.gov and on our corporate website at www.pnc.com/secfilings. We have included these web addresses as inactive textual references only. Information on these websites is not part of this document.
###

Exhibit 99.2






logo3.jpg


THE PNC FINANCIAL SERVICES GROUP, INC.

FINANCIAL SUPPLEMENT
FIRST QUARTER 2024
(Unaudited)




THE PNC FINANCIAL SERVICES GROUP, INC.
FINANCIAL SUPPLEMENT
FIRST QUARTER 2024
(UNAUDITED)
Consolidated Results:
Page
6-7
9-11
Business Segment Results:
14-15
18-19

The information contained in this Financial Supplement is preliminary, unaudited and based on data available on April 16, 2024. This information speaks only as of the particular date or dates included in the schedules. We do not undertake any obligation to, and disclaim any duty to, correct or update any of the information provided in this Financial Supplement. Our future financial performance is subject to risks and uncertainties as described in our United States Securities and Exchange Commission (SEC) filings.

BUSINESS
PNC is one of the largest diversified financial services companies in the United States (U.S.) and is headquartered in Pittsburgh, Pennsylvania. PNC has businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of its products and services nationally. PNC's retail branch network is located coast-to-coast. PNC also has strategic international offices in four countries outside the U.S.




THE PNC FINANCIAL SERVICES GROUP, INC.
Cross Reference Index to First Quarter 2024 Financial Supplement (Unaudited)
Financial Supplement Table Reference
TableDescriptionPage
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2
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4
5
6
7
8
9
10
11
12
13
14
15
16
14-15
17
18



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 1

Table 1: Consolidated Income Statement (Unaudited)
Three months ended
March 31December 31September 30June 30March 31
In millions, except per share data20242023202320232023
Interest Income
Loans$4,819 $4,875 $4,643 $4,523 $4,258 
Investment securities883 885 892 883 885 
Other798 742 668 538 516 
Total interest income6,500 6,502 6,203 5,944 5,659 
Interest Expense
Deposits2,077 1,995 1,792 1,531 1,291 
Borrowed funds1,159 1,104 993 903 783 
Total interest expense3,236 3,099 2,785 2,434 2,074 
Net interest income3,264 3,403 3,418 3,510 3,585 
Noninterest Income
Asset management and brokerage364 360 348 348 356 
Capital markets and advisory259 309 168 213 262 
Card and cash management671 688 689 697 659 
Lending and deposit services305 314 315 298 306 
Residential and commercial mortgage147 149 201 98 177 
Other (a) (b)135 138 94 129 258 
Total noninterest income1,881 1,958 1,815 1,783 2,018 
Total revenue5,145 5,361 5,233 5,293 5,603 
Provision For Credit Losses155 232 129 146 235 
Noninterest Expense
Personnel1,794 1,983 1,773 1,846 1,826 
Occupancy244 243 244 244 251 
Equipment341 365 347 349 350 
Marketing64 74 93 109 74 
Other891 1,409 788 824 820 
Total noninterest expense3,334 4,074 3,245 3,372 3,321 
Income before income taxes and noncontrolling interests1,656 1,055 1,859 1,775 2,047 
Income taxes312 172 289 275 353 
Net income1,344 883 1,570 1,500 1,694 
Less: Net income attributable to noncontrolling interests14 19 16 17 17 
Preferred stock dividends (c)81 118 104 127 68 
Preferred stock discount accretion and redemptions
Net income attributable to common shareholders$1,247 $744 $1,448 $1,354 $1,607 
Earnings Per Common Share
Basic$3.10 $1.85 $3.60 $3.36 $3.98 
Diluted$3.10 $1.85 $3.60 $3.36 $3.98 
Average Common Shares Outstanding
Basic400 400 400 401 401 
Diluted400 401 400 401 402 
Efficiency65 %76 %62 %64 %59 %
Noninterest income to total revenue37 %37 %35 %34 %36 %
Effective tax rate (d)18.8 %16.3 %15.5 %15.5 %17.2 %
(a)Includes net gains (losses) on sale of securities of less than $1 million, less than $1 million, less than $1 million, $(2) million and less than $1 million for the quarters ended March 31, 2024, December 31, 2023, September 30, 2023, June 30, 2023 and March 31, 2023, respectively.
(b)Includes Visa Class B derivative fair value adjustments of $(7) million, $(100) million, $(51) million, $(83) million and $(45) million for the quarters ended March 31, 2024, December 31, 2023, September 30, 2023, June 30, 2023 and March 31, 2023, respectively.
(c)Dividends are payable quarterly, other than Series S preferred stock, which is payable semiannually.
(d)The effective income tax rates are generally lower than the statutory rate due to the relationship of pretax income to tax credits and earnings that are not subject to tax.












THE PNC FINANCIAL SERVICES GROUP, INC.

Page 2
Table 2: Consolidated Balance Sheet (Unaudited)
March 31December 31September 30June 30March 31
In millions, except par value20242023202320232023
Assets
Cash and due from banks$5,933 $6,921 $5,300 $6,191 $5,940 
Interest-earning deposits with banks (a)53,612 43,804 41,484 38,259 33,865 
Loans held for sale (b)743 734 923 835 998 
Investment securities – available for sale 42,280 41,785 40,590 41,787 43,220 
Investment securities – held to maturity88,180 90,784 91,797 93,874 95,019 
Loans (b)319,781 321,508 318,416 321,761 326,475 
Allowance for loan and lease losses (4,693)(4,791)(4,767)(4,737)(4,741)
Net loans315,088 316,717 313,649 317,024 321,734 
Equity investments8,280 8,314 8,046 8,015 8,323 
Mortgage servicing rights3,762 3,686 4,006 3,455 3,293 
Goodwill10,932 10,932 10,987 10,987 10,987 
Other (b) 37,352 37,903 40,552 37,780 38,398 
Total assets$566,162 $561,580 $557,334 $558,207 $561,777 
Liabilities
Deposits
Noninterest-bearing$98,061 $101,285 $105,672 $110,527 $118,014 
Interest-bearing327,563 320,133 317,937 316,962 318,819 
Total deposits425,624 421,418 423,609 427,489 436,833 
Borrowed funds
Federal Home Loan Bank borrowings37,000 38,000 36,000 34,000 32,020 
Senior debt27,907 26,836 22,407 22,005 19,622 
Subordinated debt4,827 4,875 4,728 5,548 5,630 
Other (b)2,973 3,026 3,032 3,831 3,550 
Total borrowed funds72,707 72,737 66,167 65,384 60,822 
Allowance for unfunded lending related commitments 672 663 640 663 672 
Accrued expenses and other liabilities (b)15,785 15,621 17,437 15,325 14,376 
Total liabilities514,788 510,439 507,853 508,861 512,703 
Equity
Preferred stock (c)
Common stock - $5 par value
Authorized 800,000,000 shares, issued 543,116,260, 543,116,271, 543,012,047, 543,012,047 and 542,874,855 shares2,716 2,716 2,715 2,715 2,714 
Capital surplus19,032 19,020 19,971 19,934 19,864 
Retained earnings56,913 56,290 56,170 55,346 54,598 
Accumulated other comprehensive income (loss)(8,042)(7,712)(10,261)(9,525)(9,108)
Common stock held in treasury at cost: 145,068,954, 145,087,054, 144,671,252, 144,763,739 and 143,781,812 shares(19,279)(19,209)(19,141)(19,150)(19,024)
Total shareholders’ equity51,340 51,105 49,454 49,320 49,044 
Noncontrolling interests34 36 27 26 30 
Total equity51,374 51,141 49,481 49,346 49,074 
Total liabilities and equity$566,162 $561,580 $557,334 $558,207 $561,777 
(a)Amounts include balances held with the Federal Reserve Bank of $53.2 billion, $43.3 billion, $41.1 billion, $37.8 billion and $32.5 billion as of March 31, 2024, December 31, 2023, September 30, 2023, June 30, 2023 and March 31, 2023, respectively.
(b)Amounts include assets and liabilities for which PNC has elected the fair value option. Our 2023 Form 10-K included, and our first quarter 2024 Form 10-Q will include, additional information regarding these items.
(c)Par value less than $0.5 million at each date.





THE PNC FINANCIAL SERVICES GROUP, INC.

Page 3
Table 3: Average Consolidated Balance Sheet (Unaudited) (a) (b)
Three months ended
March 31December 31September 30June 30March 31
In millions20242023202320232023
Assets
Interest-earning assets:
Investment securities
Securities available for sale
Residential mortgage-backed
Agency$30,411 $30,980 $31,020 $31,180 $31,850 
Non-agency578 599627663689
Commercial mortgage-backed2,622 2,7272,8802,9483,102
Asset-backed1,4141,080989575218
U.S. Treasury and government agencies8,1997,7887,9968,2319,088
Other2,7762,8992,9312,9973,263
Total securities available for sale46,00046,07346,44346,59448,210
Securities held to maturity
Residential mortgage-backed42,633 43,336 44,112 45,033 45,616 
Commercial mortgage-backed2,252 2,318 2,346 2,396 2,453 
Asset-backed5,627 6,040 6,463 6,712 7,026
U.S. Treasury and government agencies35,86036,457 37,04336,912 36,748
Other3,0623,1643,2563,3913,338
Total securities held to maturity89,43491,31593,22094,44495,181
Total investment securities135,434137,388139,663141,038143,391
Loans
Commercial and industrial177,258180,566175,206180,878182,017
Commercial real estate35,52235,61736,03235,93836,110
Equipment lease financing6,4686,4306,4416,3646,452
Consumer53,93354,51254,74455,07055,020
Residential real estate47,42847,44447,08146,28445,927
Total loans320,609324,569319,504324,534325,526
Interest-earning deposits with banks (c)48,25042,62738,35231,43334,054
Other interest-earning assets8,0028,7388,7779,2158,806
Total interest-earning assets512,295513,322506,296506,220511,777
Noninterest-earning assets50,55348,99748,66749,28750,555
Total assets$562,848 $562,319 $554,963 $555,507 $562,332 
Liabilities and Equity
Interest-bearing liabilities:
Interest-bearing deposits
Money market$67,838 $66,393 $64,310 $63,691 $65,753 
Demand122,748124,124123,730124,111124,376
Savings97,71998,490100,643102,415104,408
Time deposits32,97530,35725,87222,34220,519
Total interest-bearing deposits321,280319,364314,555312,559315,056
Borrowed funds
Federal Home Loan Bank borrowings37,71737,78334,109 33,75232,056
Senior debt28,47526,63423,47920,91019,679
Subordinated debt5,0825,0915,2935,8506,100
Other4,3163,3844,5845,1805,133
Total borrowed funds75,59072,89267,46565,69262,968
Total interest-bearing liabilities396,870392,256382,020378,251378,024
Noninterest-bearing liabilities and equity:
Noninterest-bearing deposits98,875104,567107,981113,178121,176
Accrued expenses and other liabilities16,40416,32815,62915,06316,014
Equity50,69949,16849,33349,01547,118
Total liabilities and equity$562,848 $562,319 $554,963 $555,507 $562,332 
(a)Calculated using average daily balances.
(b)Nonaccrual loans are included in loans, net of unearned income. The impact of financial derivatives used in interest rate risk management is included in the interest income/expense and average yields/rates of the related assets and liabilities. Basis adjustments related to hedged items are included in noninterest-earning assets and noninterest-bearing liabilities. Average balances of securities are based on amortized historical cost (excluding adjustments to fair value, which are included in other assets). Average balances for certain loans and borrowed funds accounted for at fair value are included in noninterest-earning assets and noninterest-bearing liabilities, with changes in fair value recorded in Noninterest income.
(c)Amounts include average balances held with the Federal Reserve Bank of $47.8 billion, $42.2 billion, $37.9 billion, $30.6 billion and $33.5 billion for the three months ended March 31, 2024, December 31, 2023, September 30, 2023, June 30, 2023 and March 31, 2023, respectively.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 4
Table 4: Details of Net Interest Margin (Unaudited)
Three months ended
March 31December 31September 30June 30March 31
20242023202320232023
Average yields/rates (a)
Yield on interest-earning assets
Investment securities
Securities available for sale
Residential mortgage-backed
Agency2.88 %2.83 %2.73 %2.67 %2.67 %
Non-agency9.65 %9.15 %10.42 %9.39 %8.53 %
Commercial mortgage-backed2.99 %3.00 %3.41 %2.84 %2.62 %
Asset-backed6.02 %6.41 %6.30 %6.56 %7.04 %
U.S. Treasury and government agencies2.67 %2.22 %2.28 %2.20 %2.05 %
Other2.63 %2.61 %2.58 %2.55 %2.47 %
Total securities available for sale3.01 %2.89 %2.87 %2.73 %2.64 %
Securities held to maturity
Residential mortgage-backed2.77 %2.75 %2.72 %2.72 %2.74 %
Commercial mortgage-backed5.46 %5.53 %5.55 %5.35 %4.95 %
Asset-backed4.49 %4.57 %4.36 %4.10 %3.97 %
U.S. Treasury and government agencies1.31 %1.32 %1.34 %1.34 %1.33 %
Other4.52 %4.72 %4.57 %4.65 %4.62 %
Total securities held to maturity2.42 %2.44 %2.42 %2.41 %2.41 %
Total investment securities2.62 %2.59 %2.57 %2.52 %2.49 %
Loans
Commercial and industrial6.18 %6.13 %5.86 %5.70 %5.34 %
Commercial real estate6.67 %6.68 %6.59 %6.37 %6.02 %
Equipment lease financing5.17 %4.98 %4.72 %4.51 %4.28 %
Consumer7.16 %7.00 %6.89 %6.57 %6.34 %
Residential real estate3.65 %3.60 %3.52 %3.41 %3.35 %
Total loans6.01 %5.94 %5.75 %5.57 %5.29 %
Interest-earning deposits with banks5.47 %5.53 %5.44 %5.10 %4.58 %
Other interest-earning assets6.92 %6.96 %6.66 %5.96 %5.75 %
Total yield on interest-earning assets5.08 %5.03 %4.87 %4.70 %4.46 %
Rate on interest-bearing liabilities
Interest-bearing deposits
Money market3.45 %3.32 %3.10 %2.79 %2.40 %
Demand2.26 %2.26 %2.15 %1.89 %1.58 %
Savings1.81 %1.68 %1.49 %1.26 %1.03 %
Time deposits4.44 %4.11 %3.67 %3.26 %3.00 %
Total interest-bearing deposits2.60 %2.48 %2.26 %1.96 %1.66 %
Borrowed funds
Federal Home Loan Bank borrowings5.65 %5.66 %5.55 %5.28 %4.80 %
Senior debt6.59 %6.25 %6.17 %5.91 %5.39 %
Subordinated debt6.64 %6.63 %6.52 %6.19 %5.69 %
Other
5.59 %5.55 %4.49 %3.79 %3.70 %
Total borrowed funds6.07 %5.94 %5.77 %5.44 %4.98 %
Total rate on interest-bearing liabilities3.24 %3.10 %2.86 %2.56 %2.20 %
Interest rate spread1.84 %1.93 %2.01 %2.14 %2.26 %
Benefit from use of noninterest-bearing sources (b)0.73 %0.73 %0.70 %0.65 %0.58 %
Net interest margin2.57 %2.66 %2.71 %2.79 %2.84 %
(a)Yields and rates are calculated using the applicable annualized interest income or interest expense divided by the applicable average earning assets or interest-bearing liabilities. Net interest margin is the total yield on interest-earning assets minus the total rate on interest-bearing liabilities and includes the benefit from use of noninterest-bearing sources. To provide more meaningful comparisons of net interest margins, we use net interest income on a taxable-equivalent basis in calculating average yields used in the calculation of net interest margin by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP in the Consolidated Income Statement. The taxable-equivalent adjustments to net interest income for the three months ended March 31, 2024, December 31, 2023, September 30, 2023, June 30, 2023 and March 31, 2023 were $34 million, $36 million, $36 million, $37 million and $38 million, respectively.
(b)Represents the positive effects of investing noninterest-bearing sources in interest-earning assets.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 5
Table 5: Details of Loans (Unaudited)
March 31December 31September 30June 30March 31
In millions20242023202320232023
Commercial
Commercial and industrial
Manufacturing$29,402 $28,989 $29,163 $30,586 $32,132 
Retail/wholesale trade28,92328,19828,28428,75129,172
Financial services27,64028,42222,77021,82322,534
Service providers21,41321,35421,68022,27723,186
Real estate related (a)15,58316,23516,18217,20017,548
Health care10,1939,80810,09210,18610,537
Technology, media & telecommunications10,15810,24910,98911,15811,338
Transportation and warehousing7,5237,7337,8918,0487,824
Other industries25,95726,59227,11227,60028,726
Total commercial and industrial176,792 177,580 174,163 177,629 182,997 
Commercial real estate35,591 35,436 35,776 35,928 35,991 
Equipment lease financing6,462 6,542 6,493 6,400 6,424 
Total commercial218,845219,558216,432219,957225,412
Consumer
Residential real estate47,386 47,544 47,359 46,834 46,067 
Home equity25,896 26,150 26,159 26,200 26,203 
Automobile14,788 14,860 14,940 15,065 14,923 
Credit card6,887 7,180 7,060 7,092 6,961 
Education1,859 1,945 2,020 2,058 2,131 
Other consumer4,120 4,271 4,446 4,555 4,778 
Total consumer100,936 101,950 101,984 101,804 101,063 
Total loans$319,781 $321,508 $318,416 $321,761 $326,475 
(a)Represents loans to customers in the real estate and construction industries.



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 6
Allowance for Credit Losses (Unaudited)

Table 6: Change in Allowance for Loan and Lease Losses
Three months ended
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Allowance for loan and lease losses
Beginning balance$4,791 $4,767 $4,737 $4,741 $4,741 
Adoption of ASU 2022-02 (a)  (35)
Beginning balance, adjusted4,791 4,767 4,737 4,741 4,706 
Gross charge-offs:
Commercial and industrial(84)(52)(43)(45)(104)
Commercial real estate(56)(56)(25)(87)(12)
Equipment lease financing(8)(7)(4)(3)(4)
Residential real estate(1)(2)(1)(2)(3)
Home equity(10)(6)(4)(5)(6)
Automobile(32)(30)(30)(28)(33)
Credit card(92)(87)(78)(80)(74)
Education(4)(4)(4)(5)(4)
Other consumer(43)(40)(44)(38)(42)
Total gross charge-offs(330)(284)(233)(293)(282)
Recoveries:
Commercial and industrial19 24 45 33 20 
Commercial real estate 
Equipment lease financing
Residential real estate
Home equity10 12 13 11 
Automobile25 23 26 27 24 
Credit card15 11 10 11 11 
Education
Other consumer10 11 11 
Total recoveries87 84 112 99 87 
Net (charge-offs) / recoveries:
Commercial and industrial(65)(28)(12)(84)
Commercial real estate(54)(54)(23)(87)(10)
Equipment lease financing(6)(6)(2)(1)
Residential real estate
Home equity(1)
Automobile(7)(7)(4)(1)(9)
Credit card(77)(76)(68)(69)(63)
Education(2)(2)(3)(3)(2)
Other consumer(33)(32)(33)(32)(31)
Total net (charge-offs) (243)(200)(121)(194)(195)
Provision for credit losses (b)147 221 153 189 229 
Other(2)(2)
Ending balance$4,693 $4,791 $4,767 $4,737 $4,741 
Supplemental Information
Net charge-offs
Commercial net charge-offs$(125)$(88)$(23)$(99)$(95)
Consumer net charge-offs(118)(112)(98)(95)(100)
Total net charge-offs $(243)$(200)$(121)$(194)$(195)
Net charge-offs to average loans (annualized)0.30 %0.24 %0.15 %0.24 %0.24 %
Commercial0.23 %0.16 %0.04 %0.18 %0.17 %
Consumer0.47 %0.44 %0.38 %0.38 %0.40 %
(a)Represents the impact of adopting ASU 2022-02 Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures on January 1, 2023. Refer to our 2023 Form 10-K for additional information related to our adoption of this ASU.
(b)See Table 7 for the components of the Provision for credit losses being reported on the Consolidated Income Statement.




THE PNC FINANCIAL SERVICES GROUP, INC.

Page 7
Allowance for Credit Losses (Unaudited) (Continued)

Table 7: Components of the Provision for Credit Losses
Three months ended
March 31December 31September 30June 30March 31
In millions20242023202320232023
Provision for credit losses
Loans and leases$147 $221 $153 $189 $229 
Unfunded lending related commitments23 (23)(9)(22)
Investment securities (7)(10)(1)
Other financial assets(2)(5)(34)29 
Total provision for credit losses$155 $232 $129 $146 $235 


Table 8: Allowance for Credit Losses by Loan Class (a)
March 31, 2024December 31, 2023March 31, 2023

Dollars in millions
Allowance AmountTotal Loans% of Total LoansAllowance AmountTotal Loans% of Total LoansAllowance AmountTotal Loans% of Total Loans
Allowance for loan and lease losses
Commercial
Commercial and industrial$1,673 $176,792 0.95 %$1,806 $177,580 1.02 %$1,771 $182,997 0.97 %
Commercial real estate1,468 35,591 4.12 %1,371 35,436 3.87 %1,171 35,991 3.25 %
Equipment lease financing76 6,462 1.18 %82 6,542 1.25 %104 6,424 1.62 %
Total commercial3,217 218,845 1.47 %3,259 219,558 1.48 %3,046 225,412 1.35 %
Consumer
Residential real estate39 47,386 0.08 %61 47,544 0.13 %95 46,067 0.21 %
Home equity272 25,896 1.05 %276 26,150 1.06 %316 26,203 1.21 %
Automobile173 14,788 1.17 %173 14,860 1.16 %199 14,923 1.33 %
Credit card749 6,887 10.88 %766 7,180 10.67 %782 6,961 11.23 %
Education56 1,859 3.01 %56 1,945 2.88 %64 2,131 3.00 %
Other consumer187 4,120 4.54 %200 4,271 4.68 %239 4,778 5.00 %
Total consumer1,476 100,936 1.46 %1,532 101,950 1.50 %1,695 101,063 1.68 %
Total
4,693 $319,781 1.47 %4,791 $321,508 1.49 %4,741 $326,475 1.45 %
Allowance for unfunded lending related commitments
672 663 672 
Allowance for credit losses
$5,365 $5,454 $5,413 
Supplemental Information
Allowance for credit losses to total loans
1.68 %1.70 %1.66 %
Commercial1.71 %1.73 %1.60 %
Consumer1.60 %1.62 %1.79 %
(a)    Excludes allowances for investment securities and other financial assets, which together totaled $117 million, $120 million and $205 million at March 31, 2024, December 31, 2023 and March 31, 2023, respectively.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 8
Details of Nonperforming Assets (Unaudited)

Table 9: Nonperforming Assets by Type
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Nonperforming loans
Commercial
Commercial and industrial
Technology, media & telecommunications$177 $156 $51 $55 $22 
Service providers158 157 162 114 128 
Manufacturing60 32 34 50 105 
Transportation and warehousing40 35 44 33 24 
Health care40 36 37 60 57 
Retail/wholesale trade30 30 41 41 82 
Real estate related (a)23 30 31 42 43 
Other industries50 83 58 75 87 
Total commercial and industrial578 559 458 470 548 
Commercial real estate923 735 723 350 337 
Equipment lease financing13 13 30 
Total commercial1,514 1,307 1,211 827 891 
Consumer (b)
Residential real estate 284 294 330 429 432 
Home equity464 458 446 506 523 
Automobile97 104 114 133 145 
Credit card13 10 11 10 
Other consumer11 10 
Total consumer866 873 912 1,086 1,119 
Total nonperforming loans (c)2,380 2,180 2,123 1,913 2,010 
OREO and foreclosed assets35 36 35 36 38 
Total nonperforming assets$2,415 $2,216 $2,158 $1,949 $2,048 
Nonperforming loans to total loans0.74 %0.68 %0.67 %0.59 %0.62 %
Nonperforming assets to total loans, OREO and foreclosed assets0.76 %0.69 %0.68 %0.61 %0.63 %
Nonperforming assets to total assets0.43 %0.39 %0.39 %0.35 %0.36 %
Allowance for loan and lease losses to nonperforming loans 197 %220 %225 %248 %236 %
(a)Represents loans related to customers in the real estate and construction industries.
(b)Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
(c)Nonperforming loans exclude certain government insured or guaranteed loans, loans held for sale and loans accounted for under the fair value option.


Table 10: Change in Nonperforming Assets
Three months ended
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Beginning balance$2,216 $2,158 $1,949 $2,048 $2,019 
New nonperforming assets616 496 641 410 452 
Charge-offs and valuation adjustments(133)(104)(91)(135)(122)
Principal activity, including paydowns and payoffs(188)(250)(112)(297)(172)
Asset sales and transfers to loans held for sale(16)(6)(7)(12)(46)
Returned to performing status (a)(80)(78)(222)(65)(83)
Ending balance$2,415 $2,216 $2,158 $1,949 $2,048 
(a)Amounts for the three months ended September 30, 2023 included updates to our return to accrual guidelines to bring consistency across consumer loan classes as to how and when loans become eligible to return to performing status.




THE PNC FINANCIAL SERVICES GROUP, INC.

Page 9
Accruing Loans Past Due (Unaudited)                  

Table 11: Accruing Loans Past Due 30 to 59 Days (a) (b)
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Commercial
Commercial and industrial$125$104$84$64$119
Commercial real estate2721025
Equipment lease financing2241251433
Total commercial14915211188177
Consumer
Residential real estate
Non government insured 179201179151167
Government insured7881787778
Home equity6463595648
Automobile8191838479
Credit card4954504948
Education
Non government insured 55656
Government insured
2022262829
Other consumer1116151713
Total consumer487533496467468
Total$636$685$607$555$645
Supplemental Information
Total accruing loans past due 30-59 days to total loans0.20 %0.21 %0.19 %0.17 %0.20 %
Commercial0.07 %0.07 %0.05 %0.04 %0.08 %
Consumer0.48 %0.52 %0.49 %0.46 %0.46 %
(a)Excludes loans held for sale.
(b)The CARES Act Credit reporting rules expired in the third quarter of 2023 and as such, delinquency status at March 31, 2024, December 31, 2023 and September 30, 2023 is being reported for all loans based on the contractual terms of the loan. Prior period amounts continue to be presented in accordance with the credit reporting rules under the CARES Act, which required certain loans modified due to pandemic related hardships to not be reported as past due based on the contractual terms of the loan, even when borrowers may not have made payments on their loans during the modification period.









THE PNC FINANCIAL SERVICES GROUP, INC.

Page 10
Accruing Loans Past Due (Unaudited) (Continued)

Table 12: Accruing Loans Past Due 60 to 89 Days (a) (b)
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Commercial
Commercial and industrial$35$45$32$47$21
Commercial real estate21
Equipment lease financing48655
Total commercial3953405227
Consumer
Residential real estate
Non government insured 5050523643
Government insured4251515055
Home equity2427221818
Automobile1920192018
Credit card3739383635
Education
Non government insured
43324
Government insured
1316191517
Other consumer711998
Total consumer196217213186198
Total$235$270$253$238$225
Supplemental Information
Total accruing loans past due 60-89 days to total loans0.07 %0.08 %0.08 %0.07 %0.07 %
Commercial0.02 %0.02 %0.02 %0.02 %0.01 %
Consumer0.19 %0.21 %0.21 %0.18 %0.20 %
(a)Excludes loans held for sale.
(b)The CARES Act Credit reporting rules expired in the third quarter of 2023 and as such, delinquency status at March 31, 2024, December 31, 2023 and September 30, 2023 is being reported for all loans based on the contractual terms of the loan. Prior period amounts continue to be presented in accordance with the credit reporting rules under the CARES Act, which required certain loans modified due to pandemic related hardships to not be reported as past due based on the contractual terms of the loan, even when borrowers may not have made payments on their loans during the modification period.






THE PNC FINANCIAL SERVICES GROUP, INC.

Page 11
Accruing Loans Past Due (Unaudited) (Continued)

Table 13: Accruing Loans Past Due 90 Days or More (a) (b)
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Commercial
Commercial and industrial$90$76$102$112$134
Commercial real estate9
Total commercial9085102112134
Consumer
Residential real estate
Non government insured 3838363026
Government insured137154146144152
Automobile57655
Credit card8286807174
Education
Non government insured 32222
Government insured
4047464654
Other consumer910999
Total consumer314344325307322
Total$404$429$427$419$456
Supplemental Information
Total accruing loans past due 90 days or more to total loans0.13 %0.13 %0.13 %0.13 %0.14 %
Commercial0.04 %0.04 %0.05 %0.05 %0.06 %
Consumer0.31 %0.34 %0.32 %0.30 %0.32 %
Total accruing loans past due$1,275$1,384$1,287$1,212$1,326
Commercial$278$290$253$252$338
Consumer$997$1,094$1,034$960$988
Total accruing loans past due to total loans0.40 %0.43 %0.40 %0.38 %0.41 %
Commercial0.13 %0.13 %0.12 %0.11 %0.15 %
Consumer0.99 %1.07 %1.01 %0.94 %0.98 %
(a)Excludes loans held for sale.
(b)The CARES Act Credit reporting rules expired in the third quarter of 2023 and as such, delinquency status at March 31, 2024, December 31, 2023 and September 30, 2023 is being reported for all loans based on the contractual terms of the loan. Prior period amounts continue to be presented in accordance with the credit reporting rules under the CARES Act, which required certain loans modified due to pandemic related hardships to not be reported as past due based on the contractual terms of the loan, even when borrowers may not have made payments on their loans during the modification period.



































THE PNC FINANCIAL SERVICES GROUP, INC.

Page 12
Business Segment Descriptions (Unaudited)

Retail Banking provides deposit, lending, brokerage, insurance services, investment management and cash management products and services to consumer and small business customers who are serviced through our coast-to-coast branch network, digital channels, ATMs, or through our phone-based customer contact centers. Deposit products include checking, savings and money market accounts and time deposits. Lending products include residential mortgages, home equity loans and lines of credit, auto loans, credit cards, education loans and personal and small business loans and lines of credit. The residential mortgage loans are directly originated within our branch network and nationwide, and are typically underwritten to agency and/or third-party standards, and either sold, servicing retained or held on our balance sheet. Brokerage, investment management and cash management products and services include managed, education, retirement and trust accounts.

Corporate & Institutional Banking provides lending, treasury management, capital markets and advisory products and services to mid-sized and large corporations and government and not-for-profit entities. Lending products include secured and unsecured loans, letters of credit and equipment leases. The Treasury Management business provides corporations with cash and investment management services, receivables and disbursement management services, funds transfer services and access to online/mobile information management and reporting services. Capital markets and advisory includes services and activities primarily related to merger and acquisitions advisory, equity capital markets advisory, asset-backed financing, loan syndication, securities underwriting and customer-related trading. We also provide commercial loan servicing and technology solutions for the commercial real estate finance industry. Products and services are provided nationally.

Asset Management Group provides private banking for high net worth and ultra high net worth clients and institutional asset management. The Asset Management group is composed of two operating units:
PNC Private Bank provides products and services to emerging affluent, high net worth and ultra high net worth individuals and their families, including investment and retirement planning, customized investment management, credit and cash management solutions, trust management and administration. In addition, multi-generational family planning services are also provided to ultra high net worth individuals and their families, which include estate, financial, tax, fiduciary and customized performance reporting through PNC Private Bank Hawthorn.
Institutional Asset Management provides outsourced chief investment officer, custody, private real estate, cash and fixed income client solutions, retirement plan fiduciary investment services to institutional clients, including corporations, healthcare systems, insurance companies, unions, municipalities and non-profits.

Table 14: Period End Employees
March 31December 31September 30June 30March 31
20242023202320232023
Full-time employees
Retail Banking28,580 28,761 29,692 30,446 31,583 
Other full-time employees25,861 26,052 27,725 27,785 27,874 
Total full-time employees54,441 54,813 57,417 58,231 59,457 
Part-time employees
Retail Banking1,554 1,540 1,480 1,567 1,537 
Other part-time employees56 58 70 503 79 
Total part-time employees1,610 1,598 1,550 2,070 1,616 
Total56,051 56,411 58,967 60,301 61,073 



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 13
Table 15: Summary of Business Segment Net Income and Revenue (Unaudited) (a)
Three months ended
March 31December 31September 30June 30March 31
In millions20242023202320232023
Net Income
Retail Banking$1,085 $1,073 $1,094 $954 $647 
Corporate & Institutional Banking1,121 1,213 960 817 1,059 
Asset Management Group97 72 73 63 52 
Other(973)(1,494)(573)(351)(81)
Net income excluding noncontrolling interests$1,330 $864 $1,554 $1,483 $1,677 
  
Revenue
Retail Banking$3,381 $3,391 $3,360 $3,150 $3,024 
Corporate & Institutional Banking2,437 2,637 2,254 2,202 2,300 
Asset Management Group387 380 362 353 357 
Other(1,060)(1,047)(743)(412)(78)
Total revenue$5,145 $5,361 $5,233 $5,293 $5,603 
(a)Our business information is presented based on our internal management reporting practices. Net interest income in business segment results reflects PNC’s internal funds transfer pricing methodology. Assets receive a funding charge and liabilities and capital receive a funding credit based on a transfer pricing methodology that incorporates product repricing characteristics, tenor and other factors.



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 14
Table 16: Retail Banking (Unaudited) (a)
Three months ended
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Income Statement
Net interest income $2,617 $2,669 $2,576 $2,448 $2,281 
Noninterest income764 722 784 702 743 
Total revenue3,381 3,391 3,360 3,150 3,024 
Provision for (recapture of) credit losses118 130 42 (14)238 
Noninterest expense1,837 1,848 1,876 1,904 1,927 
Pretax earnings 1,426 1,413 1,442 1,260 859 
Income taxes333 329 337 295 202 
Noncontrolling interests11 11 11 10 
Earnings $1,085 $1,073 752 $1,094 322 $954 $647 
Average Balance Sheet
Loans held for sale$478 $488 $633 $614 $542 
Loans
Consumer
Residential real estate$34,600 $34,951 $35,107 $35,150 $35,421 
Home equity24,462 24,569 24,591 24,663 24,571 
Automobile14,839 14,875 14,976 15,005 14,918 
Credit card6,930 7,084 7,075 7,015 6,904 
Education1,933 2,001 2,057 2,115 2,188 
Other consumer1,771 1,840 1,882 1,929 1,990 
Total consumer 84,535 85,320 85,688 85,877 85,992 
Commercial 12,620 12,088 11,733 11,708 11,438 
Total loans$97,155 $97,408 $97,421 $97,585 $97,430 
Total assets$114,199 $114,730 $114,724 $114,826 $115,384 
Deposits
Noninterest-bearing $53,395 $55,948 $58,110 $59,464 $60,801 
Interest-bearing 195,615 195,314 195,560 197,854 201,720 
Total deposits$249,010 $251,262 $253,670 $257,318 $262,521 
Performance Ratios
Return on average assets3.85 %3.71 %3.78 %3.33 %2.27 %
Noninterest income to total revenue23 %21 %23 %22 %25 %
Efficiency54 %54 %56 %60 %64 %
(a)See note (a) on page 13.



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 15
Retail Banking (Unaudited) (Continued)
Three months ended
March 31December 31September 30June 30March 31
Dollars in millions, except as noted20242023202320232023
Supplemental Noninterest Income Information
Asset management and brokerage $137 $139 $130 $123 $131 
Card and cash management$306 $326 $329 $344 $324 
Lending and deposit services $178 $186 $193 $176 $181 
Residential and commercial mortgage $97 $117 $128 $75 $104 
Residential Mortgage Information
Residential mortgage servicing statistics (in billions, except as noted) (a)
Serviced portfolio balance (b)$207 $209 $213 $191 $188 
MSR asset value (b)$2.7 $2.7 $2.8 $2.3 $2.2 
Servicing income: (in millions)
Servicing fees, net (c)$82 $89 $67 $67 $78 
Mortgage servicing rights valuation net of economic hedge
$(6)$11 $37 $(9)$14 
Residential mortgage loan statistics
Loan origination volume (in billions)$1.3 $1.5 $2.1 $2.4 $1.4 
Loan sale margin percentage2.53 %2.45 %2.43 %2.23 %2.26 %
Other Information
Credit-related statistics
Nonperforming assets (b)$841 $834 $856 $981 $1,009 
Net charge-offs - loans and leases$139 $128 $114 $109 $112 
Other statistics
Branches (b) (d)2,271 2,299 2,303 2,361 2,450 
Brokerage account client assets (in billions) (b) (e)$81 $78 $73 $75 $73 
(a)Represents mortgage loan servicing balances for third parties and the related income.
(b)Presented as of period end.
(c)Servicing fees net of impact of decrease in MSR value due to passage of time, including the impact from regularly scheduled loan principal payments, prepayments and loans paid off during the period.
(d)Reflects all branches and solution centers excluding standalone mortgage offices and satellite offices (e.g., drive-ups, electronic branches and retirement centers) that provide limited products and/or services.
(e)Includes cash and money market balances.






THE PNC FINANCIAL SERVICES GROUP, INC.

Page 16
Table 17: Corporate & Institutional Banking (Unaudited) (a)
Three months ended
March 31December 31September 30June 30March 31
Dollars in millions20242023202320232023
Income Statement
Net interest income $1,549 $1,642 $1,419 $1,381 $1,414 
Noninterest income888 995 835 821 886 
Total revenue2,437 2,637 2,254 2,202 2,300 
Provision for (recapture of) credit losses47 115 102 209 (28)
Noninterest expense922 975 895 921 939 
Pretax earnings1,468 1,547 1,257 1,072 1,389 
Income taxes 342 330 292 250 325 
Noncontrolling interests
Earnings$1,121 $1,213 $960 $817 $1,059 
Average Balance Sheet
Loans held for sale$151 $450 $283 $440 $456 
Loans
Commercial
Commercial and industrial $163,326 $167,185 $161,810 $167,357 $168,874 
Commercial real estate34,420 34,488 34,587 34,410 34,605 
Equipment lease financing6,467 6,430 6,441 6,364 6,451 
Total commercial 204,213 208,103 202,838 208,131 209,930 
Consumer
Total loans$204,216 $208,108 $202,842 $208,136 $209,937 
Total assets $228,698 $234,590 $230,082 $234,174 $234,536 
Deposits
Noninterest-bearing $43,854 $46,880 $48,123 $51,948 $58,529 
Interest-bearing98,841 97,660 93,563 89,068 86,832 
Total deposits$142,695 $144,540 $141,686 $141,016 $145,361 
Performance Ratios
Return on average assets1.99 %2.05 %1.66 %1.40 %1.83 %
Noninterest income to total revenue36 %38 %37 %37 %39 %
Efficiency38 %37 %40 %42 %41 %
Other Information
Consolidated revenue from:
Treasury Management (b)$936 $1,044 $849 $778 $785 
Commercial mortgage banking activities:
Commercial mortgage loans held for sale (c)$10 $17 $17 $13 $27 
Commercial mortgage loan servicing income (d)67 59 43 44 39 
Commercial mortgage servicing rights valuation, net of economic hedge37 19 54 41 
Total$114 $95 $114 $61 $107 
Commercial mortgage servicing statistics
Serviced portfolio balance (in billions) (e)$287 $288 $282 $280 $281 
MSR asset value (e)$1,075 $1,032 $1,169 $1,106 $1,061 
Average loans by C&IB business
Corporate Banking$116,845 $119,916 $113,538 $117,259 $119,602 
Real Estate46,608 47,028 47,234 47,692 47,297 
Business Credit28,929 29,252 29,900 30,613 30,180 
Commercial Banking7,546 7,591 7,861 8,225 8,430 
Other4,288 4,321 4,309 4,347 4,428 
Total average loans$204,216 $208,108 $202,842 $208,136 $209,937 
Credit-related statistics
Nonperforming assets (e)$1,419 $1,217 $1,130 $738 $801 
Net charge-offs - loans and leases$108 $76 $12 $93 $85 
(a)See note (a) on page 13.
(b)Amounts are reported in net interest income and noninterest income.
(c)Represents commercial mortgage banking income for valuations on commercial mortgage loans held for sale and related commitments, derivative valuations, origination fees, gains on sale of loans held for sale and net interest income on loans held for sale.
(d)Represents net interest income and noninterest income from loan servicing, net of reduction in commercial mortgage servicing rights due to time and payoffs. Commercial mortgage servicing rights valuation, net of economic hedge is shown separately.
(e)Presented as of period end.



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 17
Table 18: Asset Management Group (Unaudited) (a)
Three months ended
March 31December 31September 30June 30March 31
Dollars in millions, except as noted20242023202320232023
Income Statement
Net interest income$157 $156 $139 $125 $127 
Noninterest income230 224 223 228 230 
Total revenue387 380 362 353 357 
Provision for (recapture of) credit losses(5)(4)(10)
Noninterest expense265 284 271 280 280 
Pretax earnings127 94 95 83 68 
Income taxes 30 22 22 20 16 
Earnings$97 $72 $73 $63 $52 
Average Balance Sheet
Loans
Consumer
Residential real estate $11,688 $11,314 $10,750 $9,855 $9,174 
Other consumer3,758 3,893 3,901 4,065 4,156 
Total consumer 15,446 15,207 14,651 13,920 13,330 
Commercial849 867 1,090 1,229 1,246 
Total loans$16,295 $16,074 $15,741 $15,149 $14,576 
Total assets$16,728 $16,505 $16,161 $15,562 $14,997 
Deposits
Noninterest-bearing $1,617 $1,742 $1,756 $1,787 $1,846 
Interest-bearing27,064 26,479 25,417 25,482 26,337 
Total deposits$28,681 $28,221 $27,173 $27,269 $28,183 
Performance Ratios
Return on average assets2.35 %1.73 %1.79 %1.62 %1.41 %
Noninterest income to total revenue59 %59 %62 %65 %64 %
Efficiency68 %75 %75 %79 %78 %
Other Information
Nonperforming assets (b)$28 $39 $39 $41 $42 
Net charge-offs (recoveries) - loans and leases  $(1)$(2)
Client Assets Under Administration (in billions) (b) (c)
Discretionary client assets under management
 PNC Private Bank$124 $117 $109 $111 $108 
Institutional Asset Management71 72 67 65 69 
Total discretionary clients assets under management195 189 176 176 177 
Nondiscretionary client assets under administration199 179 170 168 156 
Total$394 $368 $346 $344 $333 
(a)See note (a) on page 13.
(b)Presented as of period end.
(c)Excludes brokerage account client assets.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 18
Glossary of Terms

Allowance for credit losses (ACL) – A valuation account that is deducted from or added to the amortized cost basis of the related
financial assets to present the net carrying value at the amount expected to be collected on the financial asset.

Amortized cost basis – Amount at which a financial asset is originated or acquired, adjusted for applicable accretion or amortization of premiums, discounts and net deferred fees or costs, collection of cash, charge-offs, foreign exchange and fair value hedge accounting adjustments.

Basel III common equity Tier 1 (CET1) capital (Tailoring Rules) – Common stock plus related surplus, net of treasury stock, plus retained earnings, less goodwill, net of associated deferred tax liabilities, less other disallowed intangibles, net of deferred tax liabilities and plus/less other adjustments. Investments in unconsolidated financial institutions, as well as mortgage servicing rights and deferred tax assets, must then be deducted to the extent such items (net of associated deferred tax liabilities) individually exceed 25% of our adjusted Basel III common equity Tier 1 capital.

Basel III common equity Tier 1 capital ratio – Common equity Tier 1 capital divided by period-end risk-weighted assets (as applicable).

Basel III Tier 1 capital – Common equity Tier 1 capital, plus qualifying preferred stock, plus certain trust preferred capital securities, plus certain noncontrolling interests that are held by others and plus/less other adjustments.

Basel III Tier 1 capital ratio – Tier 1 capital divided by period-end risk-weighted assets (as applicable).

Basel III Total capital – Tier 1 capital plus qualifying subordinated debt, plus certain trust preferred securities, plus, under the Basel III transitional rules and the standardized approach, the allowance for loan and lease losses included in Tier 2 capital and other.

Basel III Total capital ratio – Basel III Total capital divided by period-end risk-weighted assets (as applicable).

Charge-off – Process of removing a loan or portion of a loan from our balance sheet because it is considered uncollectible. We also record a charge-off when a loan is transferred from portfolio holdings to held for sale by reducing the loan carrying amount to the fair value of the loan, if fair value is less than carrying amount.

Common shareholders’ equity – Total shareholders' equity less the liquidation value of preferred stock.

Credit valuation adjustment – Represents an adjustment to the fair value of our derivatives for our own and counterparties’ non-performance risk.

Criticized commercial loans – Loans with potential or identified weaknesses based upon internal risk ratings that comply with the regulatory classification definitions of “special mention,” “substandard” or “doubtful.”

Current Expected Credit Loss (CECL) – Methodology for estimating the allowance for credit losses on in-scope financial assets held at amortized cost and unfunded lending related commitments which uses a combination of expected losses over a reasonable and supportable forecast period, a reversion period and long run average credit losses for their estimated contractual term.

Discretionary client assets under management – Assets over which we have sole or shared investment authority for our customers/clients. We do not include these assets on our Consolidated Balance Sheet.

Earning assets – Assets that generate income, which include: interest-earning deposits with banks; loans held for sale; loans; investment securities; and certain other assets.

Effective duration – A measurement, expressed in years, that, when multiplied by a change in interest rates, would approximate the percentage change in value of on- and off- balance sheet positions.

Efficiency – Noninterest expense divided by total revenue.

Fair value – The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.

Fee income – Refers to the following categories within Noninterest income: Asset management and brokerage, Capital markets and advisory, Card and cash management, Lending and deposit services, and Residential and commercial mortgage.

GAAP – Accounting principles generally accepted in the United States of America.

Leverage ratio – Basel III Tier 1 capital divided by average quarterly adjusted total assets.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 19

Nondiscretionary client assets under administration – Assets we hold for our customers/clients in a nondiscretionary, custodial capacity. We do not include these assets on our Consolidated Balance Sheet.

Nonperforming assets – Nonperforming assets include nonperforming loans, OREO and foreclosed assets. We do not accrue interest income on assets classified as nonperforming.

Nonperforming loans – Loans accounted for at amortized cost whose credit quality has deteriorated to the extent that full collection of contractual principal and interest is not probable. Interest income is not recognized on nonperforming loans. Nonperforming loans exclude certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest, loans held for sale and loans accounted for under the fair value option.

Operating leverage – The period to period dollar or percentage change in total revenue less the dollar or percentage change in noninterest expense. A positive variance indicates that revenue growth exceeded expense growth (i.e., positive operating leverage) while a negative variance implies expense growth exceeded revenue growth (i.e., negative operating leverage).

Other real estate owned (OREO) and foreclosed assets – Assets taken in settlement of troubled loans primarily through deed-in-lieu of foreclosure or foreclosure. Foreclosed assets include real and personal property. Certain assets that have a government-guarantee which are classified as other receivables are excluded.

Risk-weighted assets – Computed by the assignment of specific risk-weights (as defined by the Board of Governors of the Federal Reserve System) to assets and off-balance sheet instruments.

Servicing rights – Intangible assets or liabilities created by an obligation to service assets for others. Typical servicing rights include the right to receive a fee for collecting and forwarding payments on loans and related taxes and insurance premiums held in escrow.

Supplementary leverage ratio – Basel III Tier 1 capital divided by Supplementary leverage exposure.

Tailoring Rules – Rules adopted by the federal banking agencies to better tailor the application of their capital, liquidity, and enhanced prudential requirements for banking organizations to the asset size and risk profile (as measured by certain regulatory metrics) of the banking organization. Effective January 1, 2020, the agencies' capital and liquidity rules classify all BHCs with $100 billion or more in total assets into one of four categories (Category I, Category II, Category III, and Category IV).

Taxable-equivalent interest income – The interest income earned on certain assets that is completely or partially exempt from federal income tax. These tax-exempt instruments typically yield lower returns than taxable investments.

Troubled debt restructuring (TDR) – A loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. On January 1, 2023, we adopted ASU 2022-02, which eliminated the accounting guidance for TDRs.

Unfunded lending related commitments – Standby letters of credit, financial guarantees, commitments to extend credit and similar unfunded obligations that are not unilaterally, unconditionally, cancelable at PNC’s option.