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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 6-K
Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16 under the
Securities Exchange Act of 1934
For the month of August, 2024
Commission File Number 001-14928
SANTANDER UK PLC
(Translation of registrant's name into English)
2 Triton Square,
Regent's Place,
London NW1 3AN, England
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F . . . .X. . . . Form 40-F . . . . . . . .
THE REGISTRANT HEREBY INCORPORATES ALL PARTS OF THIS REPORT ON FORM 6-K BY REFERENCE INTO REGISTRATION STATEMENT NO.
333-265891 FILED BY THE REGISTRANT WITH THE SECURITIES AND EXCHANGE COMMISSION ON FORM F-3ASR UNDER THE SECURITIES ACT
OF 1933.
This Report on Form 6-K contains references to websites of the registrant and its affiliates. The registrant is not incorporating by reference any information posted
on such websites.
Santander UK plc
Half Yearly Financial Report 2024
Important information for readers
Santander UK plc and its subsidiaries (collectively called Santander UK or the Santander UK group) operate primarily in the UK and are part of Banco Santander
(comprising Banco Santander SA and its subsidiaries). Santander UK plc is regulated by the UK Prudential Regulation Authority (PRA) and the Financial
Conduct Authority (FCA) and certain other companies within the Santander UK group are regulated by the FCA.
This Half Yearly Financial Report contains forward-looking statements that involve inherent risks and uncertainties. Actual results may differ materially from those
contained in such forward-looking statements. See ‘Forward-looking statements’ in the Shareholder information section.
None of the websites referred to in this Half Yearly Financial Report on Form 6-K for the six months ended 30 June 2024 (the Form 6-K), including where a link is
provided, nor any of the information contained on such websites, is incorporated by reference into the Form 6-K.
Santander UK plc
Half Yearly Financial Report 2024
Contents
CEO review
Financial overview
Risk review
Financial statements
Shareholder information
Santander UK plc1
CEO review
Mike Regnier, Chief Executive Officer, commented
"We remain focused on supporting our customers and delivering products and services that help them make the most of their money.  Our expanded digital offer
- including OneApp, our new mobile banking app which has new functionality for an improved customer experience - is making it easier to use our services.
We're also offering competitive savings rates and improved access to mortgage financing.
We've seen an increase in customers choosing our products with more businesses using Banco Santander's global network to trade abroad and continued
success with our Edge current account. We will continue to leverage the scale and expertise of Banco Santander to ensure we're offering customers innovative
and sustainable products. Looking ahead, we remain well positioned to support our retail and business customers as they benefit from the fall in inflation and
improving economic picture.
Our first half financial results were in line with our expectations, with a more positive trajectory reflecting improvements in the second quarter. Our continued
prudent approach to risk and balance sheet management means we remain well capitalised with a CET1 capital ratio of 15.4% after dividends and we expect the
impact of our pricing actions and the increasing yield from the structural hedge to provide tailwinds in H224."
H124 Financial and Business highlights
We continued to help and support our customers
Delivered our new mobile banking app to six million UK customers, following introduction across Spain, Portugal and Poland.
Working towards completion of Consumer Duty Phase 2 by 31 July 2024, to ensure continued delivery of good customer outcomes.
Grew our CCB business with 320 new clients, providing connections to our global network to support their UK and overseas growth.
Half yearly profit before tax of £813m (H123: £1,122m)
Net interest income down 11%, largely due to higher customer deposit costs.
Operating expenses up 5%, following further investment in efficiency and customer experience and two years of high inflation.
Credit impairment charges down 42%, given the improved economic outlook.
Stage 3 ratio of 1.59%, up 8bps from 2023, due to a smaller mortgage book and additional single name cases in CCB.
Customer loans and deposits reduced following further disciplined pricing actions
While H124 mortgage loans reduced by £4.3bn, we saw improved new business margins and gross lending in the second quarter.
Customer deposits reduced by £6.2bn in H124, following savings outflows due to repricing actions taken in Q224.
Strong liquidity, capital and funding
RFB DolSub LCR of 140% reducing following TFSME repayments (2023: 157%) with liquidity pool of £45.7bn (2023: £48.3bn).
In June 2024 we paid £554bn in interim dividends.
CET1 capital ratio of 15.4% (2023: 15.4%), well above minimum requirements.
Stable and diversified wholesale funding programmes.
Looking ahead
We intend to continue to prioritise profitability, capital generation and our core banking franchise in 2024, through planned balance sheet optimisation, resulting
in lower mortgage lending and customer deposits.
Pricing actions taken and increasing yield from the structural hedge positively impacted our net interest margin towards the end of Q224, providing a tailwind
into H224.
Mike Regnier
Chief Executive Officer
CEO review
Financial overview
Risk review
Financial
statements
Shareholder
information
Santander UK plc2
Financial overview
Angel Santodomingo, Chief Financial Officer, commented
"These results reflect the hard work of all our people and the actions we have taken to improve our margins and reduce expenses, which started to gain
momentum in the second quarter. Our prudent approach to risk and balance sheet management means we remain strongly capitalised and are well positioned to
benefit from tailwinds in the second half of the year."
Income statement review
SUMMARISED CONSOLIDATED INCOME STATEMENT
For the half year to
30 June 2024
30 June 2023
£m
£m
Net interest income
2,104
2,361
Non-interest income(1)
191
233
Total operating income
2,295
2,594
Operating expenses before credit impairment charges, provisions and charges
(1,279)
(1,219)
Credit impairment charges
(61)
(105)
Provisions for other liabilities and charges
(142)
(148)
Total credit impairment charges, provisions and charges
(203)
(253)
Profit before tax
813
1,122
Tax on profit
(213)
(308)
Profit after tax
600
814
Attributable to:
Equity holders of the parent
600
814
Profit after tax
600
814
(1)Comprises ‘Net fee and commission income’ and ‘Other operating income’.
A more detailed Consolidated Income Statement is contained in the Condensed Consolidated Interim Financial Statements.
H124 compared to H123
Profit before tax down 28%.
Net interest income down 11%, largely due to higher customer deposit costs.
Non-interest income down 18%, primarily due to lower operating lease income in Consumer Finance.
Operating expenses before credit impairment charges, provisions and charges up 5% following two years of high inflation and further investment in efficiency
and customer experience.
Credit impairment charges down 42%, given the improved economic outlook with lower unemployment and higher house prices now expected.
Tax on profit decreased 31%, reflecting the reduction in profit.
CEO review
Financial overview
Risk review
Financial
statements
Shareholder
information
Santander UK plc3
Balance sheet review
CUSTOMER BALANCES
This section analyses customer loans and customer deposits at a consolidated level and by business segment. The customer balances below exclude Joint
ventures and Other items, mainly accrued interest that we have not yet charged to the customer's account and cash collateral. A reconciliation between the
customer balances below and the total assets as presented in the Condensed Consolidated Balance Sheet is set out in the Risk review.
Consolidated
30 June 2024
31 December 2023
£bn
£bn
Customer loans
198.3
203.1
Other assets(1)
65.9
72.3
Total assets
264.2
275.4
Customer deposits
181.2
187.4
Total wholesale funding
52.7
55.6
Other liabilities
16.1
17.8
Total liabilities
250.0
260.8
Shareholders' equity(2)
14.1
14.6
Total liabilities and equity
264.2
275.4
(1)At 30 June 2024, included £13m (2023: £13m) of property assets classified as held for sale.
(2)Decrease in shareholders’ equity largely a result of rising SONIA rates on cash flow hedging, reducing the fair value of derivatives relating to the structural hedge.
For more analysis of credit risk on customer loans, see the Credit risk section of the Risk review.
Customer deposits by segment
30 June 2024
31 December 2023
£bn
£bn
Retail & Business Banking
151.0
158.3
- Current accounts
62.8
65.0
- Savings accounts
73.2
77.5
- Business banking accounts
9.7
10.6
- Other retail products
5.3
5.2
Corporate & Commercial Banking
25.4
24.1
Corporate Centre
4.8
5.0
Total
181.2
187.4
For an analysis of customer loans by segment, see the 'Credit Performance' table in the Credit risk section of the Risk review.
Summary segmental results
SEGMENTAL ANALYSIS
For the half year to
Customer
loans(1)
Customer
deposits
RWA
Profit/(loss)
before tax
30 June 2024
£bn
£bn
£bn
£m
Retail & Business Banking
175.3
151.0
600
Consumer Finance
4.9
57
Corporate & Commercial Banking
18.1
25.4
224
Corporate Centre
4.8
(68)
Total
198.3
181.2
67.1
813
30 June 2023
£bn
£bn
£bn
£m
Retail & Business Banking
183.3
155.7
880
Consumer Finance
5.3
89
Corporate & Commercial Banking
18.4
23.5
270
Corporate Centre
4.7
(117)
Total
207.0
183.9
70.7
1,122
(1)CCB customer loans included £4.9bn of CRE loans (31 December 2023: £4.6bn).
CEO review
Financial overview
Risk review
Financial
statements
Shareholder
information
Santander UK plc4
Retail & Business Banking
Profitability decreased with higher costs of deposits seen across the market. Pricing actions on deposits started to impact margins in the second quarter and
will provide a tailwind in H224.
Consumer Finance
Lower lending than H123, as a decision was made to focus on value and capital generation.
Corporate and Commercial Banking
Profitability decreased in line with the factors described above that led to the decrease in profit before tax on a consolidated basis. Growth from high value new
to bank clients and balance sheet management. Focus on clients' international needs, connecting 1,500 companies to our global network to support their
international growth in 2024.
Principal risks and uncertainties
A description of our principal risks and uncertainties for the remaining six months of the financial year is set out in the Risk governance section of the Risk review,
mainly in Top risks and Emerging risks as well as a discussion of how the relevant risks and uncertainties have changed since our 2023 Annual Report was
published.
CEO review
Financial overview
Risk review
Financial
statements
Shareholder
information
Santander UK plc5
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CEO review
Financial overview
Risk review
Financial
statements
Shareholder
information
Santander UK plc6
Risk review
Contents
Risk governance
Credit risk
Santander UK group level
Retail & Business Banking
Consumer Finance
Corporate & Commercial Banking
Corporate Centre
Liquidity risk
Capital risk
Market risk
Pension risk
Strategic and business risk
Reputational risk
Non Financial Risks:
Operational risk
Financial crime risk
Model risk
Conduct and regulatory risk
CEO review
Financial overview
Risk review
Financial
statements
Shareholder
information
Santander UK plc7
Risk governance
INTRODUCTION
As a financial services provider, managing risk is a core part of our day-to-day activities. To be able to manage our business effectively, it is critical that we
understand and control risk in everything we do. We aim to use a prudent approach, underpinned by advanced risk management techniques to help us deliver
robust financial performance, withstand stresses, and build sustainable value for our stakeholders. We aim to keep a predictable medium-low risk profile,
consistent with our business model. This is key to achieving our strategic objectives.
RISK FRAMEWORK
How we define risk
Key risk types
Our key risk types help us define the risks to which we are exposed. For definitions of our key risk types, see ‘How we define risk’ in the 2023 Annual Report.
30 June 2024 compared to 31 December 2023
In H124, our key risk types remained as described in the 2023 Annual report, except for that Operational risk and resilience is now referred to as Operational risk.
Top and emerging risks
Several of our risk types also have top and/or emerging risks associated with them. For more, see 'Top and emerging risks' in the 2023 Annual Report.
30 June 2024 compared to 31 December 2023
In H124, there were no significant changes in our risk governance and our top and emerging risks, as described in the 2023 Annual Report, except as follows:
Top risks
In H124, our focus shifted away from Inflationary and Supply Chain pressures to Margin Compression risk. UK headline inflation reduced towards the 2% UK
government target and markets indicated a peak in the bank rate. Our Asset & Liability Committee approved and implemented a strategy to manage and mitigate
the risks of margin compression. We also introduced Resiliency, Payments Transformation and Artificial Intelligence (AI) / Machine Learning risks as new specific
top risks, although these were already monitored within the existing risk types and through our Emerging Risks assessment. We removed People risk as a top
risk, though this continues to be monitored as part of our strategic transformation programme.
Other Top risk profile movements
We continued maturing our Financial Crime (FC) oversight capabilities and our Centre of Excellence operations to further integrate FC risk management across
the business. We continued to review our operations and processes to maintain an appropriate response to the fluidity and complexity of global sanctions
regimes and deploying supplemental technology in our screening processes. Enhancements in fraud prevention, delivered by our Fraud Transformation
Programme, led to a reduction in fraud losses in H124 compared to the same period in 2023. Our planning is progressing well to meet the Payment Systems
Regulator (PSR) new mandatory reimbursement requirement implementation date of 7 October 2024.
We continued to focus on Conduct and Regulatory risk matters, with significant regulatory engagement across a number of areas. These include FC, Technology,
Regulatory models, Outsourcing and Third-Party Risk Management, Data Privacy, and Operational Resiliency. We maintained our focus and attention on the
Consumer Duty, with a significant number of enhancements realised for on-sale and off-sale products and services across business and support areas, aligned
to the requirements of the Duty. Additionally, we enhanced and implemented processes and tools to evolve our monitoring and delivery of good customer
outcomes.
Technology remains at the centre of our non financial risk activities, and we continued to progress our bank-wide programme to address key risks in our IT
estate, including platform obsolescence. The programme continues to deliver risk reduction, with improvements being monitored closely through our risk
governance framework. There was elevated media coverage relating to a Banco Santander Group cybersecurity incident, including access of certain information.
Updates on root cause analysis are being finalised with the PRA and FCA. The incident did not have a material effect on Santander UK. The cybersecurity threat
remains elevated given heightened geopolitical tensions, with additional risks presented by advances in technology (including AI).
Risks associated with our strategic transformation plans include execution risks, funding prioritisation, and risks from ongoing cost reduction and efficiency
focused initiatives. We have robust governance oversight and continuous change portfolio reviews to ensure appropriate strategic and risk-based prioritisation
whilst ensuring that we have the capacity and sequencing in place to deliver.
In H124 we introduced three new specific top risks. Resiliency risk reflects the importance of complying with operational resiliency requirements by the regulatory
deadline of March 2025. Payment Transformation risk addresses the rapidly-evolving payments industry landscape with new regulatory requirements and
scheme changes and adoption of new technology and standards. Thirdly, AI / Machine Learning risk considers our preparedness to safely manage and respond
to AI developments given the pace and scale of change anticipated in this space.
Emerging risks
Macroeconomic and geopolitical risks remain in our top areas of focus with the potential to reignite inflationary pressures and impact the UK economy and the
financial services industry. Geopolitical tensions could also escalate further and increase operational resilience risks via cybersecurity attacks. We continued to
enhance our threat prevention controls and test our business area recovery plans against a range of scenarios. In the UK, political risks to the banking sector are
in focus, driven by potential risks from changes in government policy following the 2024 General Election, which could impact our business plans. We monitor the
political landscape closely, and our Public Affairs team gives specialist insights and analysis which we use to assess potential impacts to Santander UK.
Other Emerging risk profile movements
Complex regulatory agenda and fast technological change remain our other top ranked emerging risks. In H124 the Bank of England and HM Treasury published
their response to the Digital Pound consultation. We monitor progress related to this initiative via our Regulatory Liaison team and will review the potential
impacts on us and the wider industry, such as risks of loss of customer deposits and higher wholesale funding costs.
Our risk culture programme
In H124, we enhanced our approach to how we think about risk by formally introducing Risk Pro. Risk Pro is how we think and behave when it comes to risk, and
builds on the focus on processes and risk management of I AM Risk. Risk Pro will help build our risk-related skills and capabilities, so everyone has the bravery
and belief in their ability to do the right thing, using our TEAMS behaviours as described in the 2023 Annual Report. Risk Pro also aligns our approach more
closely with the wider Banco Santander group. To help develop a Risk Pro mindset, we re-designed our risk mandatory training to focus on the risk mindset and
behaviours.
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Credit risk
Overview
Credit risk is the risk of financial loss due to the default or credit quality deterioration of a
customer or counterparty to which we provided credit, or for whom we assumed a
financial obligation.
Credit risk management
In H124, there were no significant changes in the way we manage credit risk as
described in the 2023 Annual Report except for the new impairment models for Retail
Mortgages and CCB, and updates to our Significant Increase In Credit Risk (SICR)
rules. These are explained below. 
Credit risk review
In this section, we analyse our key credit risk metrics.
Key metrics
Stage 3 ratio of 1.59% (2023: 1.51%).
Loss allowances of £958m (2023: £992m).
Balance weighted average LTV of 65% (2023: 66%) on
new mortgage lending.
Introduction
We manage credit risk across all our business segments in line with the credit risk lifecycle. We tailor the way we manage risk across the lifecycle to the type of
customer. There have been no significant changes in the way we manage credit risk as described in the 2023 Annual Report except for:
We implemented new impairment models for Retail Mortgages and CCB to embed long standing JAs into the model, update the model's calibration and refine
the methodology for Loss Given Default (LGD) and increase the speed of production.
We also took the opportunity to update our Stage 2 SICR criteria to enhance and improve consistency across portfolios.
The changes from SICR and model changes increased Stage 2 exposures by £0.7bn across all portfolios with only a modest impact on ECL of £30m. The
implementation of the second generation models for Retail mortgages and CCB resulted in a £23m release.
Recognising ECL
The ECL approach estimates the credit losses arising from defaults in the next 12 months on qualifying exposures, or defaults over the lifetime of the exposure
where there is evidence of a SICR since the origination date. The ECL approach takes into account forward-looking data, including a range of possible outcomes,
which should be unbiased and probability-weighted to reflect the risk of a loss being incurred even when it is unlikely.
Multiple economic scenarios and probability weights
For all our portfolios we use five forward-looking economic scenarios. At 30 June 2024, they consisted of a central base case, one upside scenario and three
downside scenarios. We use five scenarios to reflect a wide range of possible outcomes for the UK economy.
Our forecasting approach
In H124, there were no significant changes in our forecasting approach as described in the 2023 Annual Report.
Base case
We review the scenarios and associated weights every quarter to ensure they appropriately reflect the current economic circumstances, and UK Government
policy which is subject to change in this fluid environment.
In summary, the outlook for the UK economy in 2024 sees GDP recovering after two years of trivial growth, inflation remaining slightly above the 2% target and
bank rate falling further. Geopolitical events may create the potential for further inflationary episodes and with productivity growth expected to remain weak, this
will limit medium-term prospects. In addition, robust wage growth remains a key risk to inflation remaining at the 2% target. 
Base case key macroeconomic assumptions
House price growth: The sharp rise in mortgage rates triggered a slowdown in house price growth in recent months, with survey indicators pointing to a
slump in buyer demand as confidence is hit by a squeeze on affordability. However, once the bank rate starts to fall in H224, this should result in a modest
recovery in house price growth. We forecast a 2.5% year-on-year rise in house prices by the end of 2024, with a further increase of 3% by the end of 2025.
In the medium term, annual property price increases are projected to remain broadly in line with average household disposable income growth of c.3-4%.
GDP: GDP rebounded in Q124 ending the mild technical recession at the end of 2023. PMI data suggests that positive growth was maintained in Q224,
albeit at a weaker pace than Q124's 0.7% expansion. Zero growth in April and 0.4% expansion in May means that even if output flatlines in June, activity in
Q2 will be similar to Q1. With business and consumer confidence improving in response to lower inflation and interest rates, these factors are expected to
support a consumer-led recovery in GDP with growth averaging 1.3% per annum over the forecast period. The main headwind to economic growth is weak
productivity. The evolution of AI and other government policies may allow the UK’s services-orientated economy to exploit new technologies to improve
efficiency.
Unemployment rate: Unemployment rose to 4.4% in the three months to May 2024, up from 4.2% in January 2024 and 3.9% at the end of 2023. Job
vacancies fell to 889k in the three months to June 2024, 151k lower than a year earlier but still 93k above pre-pandemic levels. With companies under
pressure from rising debt servicing costs and higher wages, it is likely that some will become insolvent, although we do not envisage a large rise in
unemployment. The jobless rate peaks at 4.4% by the end of 2024, in part impacted by the ongoing return of previously inactive workers to the labour force.  
Bank Rate: The Monetary Policy Committee (MPC) cut the Bank rate by 0.25% to 5.00% at the August 2024 meeting. Our base case had assumed a
25bps cut in August 2024 followed by a further reduction in November 2024, taking the bank rate to 4.75% by the end of 2024. Four cuts are projected in
2025 to leave the bank rate at 3.75%, followed by another 75bps of loosening through the rest of the five-year forecast period taking the terminal rate to
3.00%.
CRE price growth: CRE is assumed to have reached its trough in 2024 with growth rates improving for the rest of the five-year forecast period. However,
the bounce back in growth remains relatively muted as although the bank rate is cut, it is not to a level that would help create stronger growth. The issue of
fully utilised office space and the effect this has on price growth remains, due to the shift to working from home.
In the medium-term, the projections assume that current demographic and productivity trends will continue, limiting scope for an improvement in the UK’s growth
potential. For instance, it is likely that the reduction in the UK workforce continues and that this will have a knock-on impact for the economy, particularly if there
are shortages of skilled workers in particular sectors. This is reflected in an average annual growth expectation of 1.3%, below the OBR’s latest estimate of the
UK’s long run average growth rate. CPI inflation is forecast to remain above the 2% target rate for most of the initial five-year forecast period.
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Key changes to our base case in H124
Our base case has been updated to reflect stronger growth seen in H124. We now forecast two bank rate cuts rather than three later in 2024, this
contributes to a slower rise in house price growth.
For our base case, we expect the economy to recover gradually following the mild technical recession in H223. Headwinds include weak productivity
growth, an unstable geopolitical environment.
The key changes to our base case assumptions in H124 were: (i) the 2024 GDP growth forecast was revised up in response to stronger growth momentum
and the improvement in business and consumer confidence indicators; (ii) the strength of services inflation (linked to robust wage growth) means headline CPI
remains above the 2% target for most of the forecast period; (iii) a shallower bank rate profile, with cuts starting in H224; and (iv) house prices are 2.5% higher by
the end of 2024 with a further increase of 3% by the end of 2025.
Other scenarios
Based on this revised base case, we have reviewed our suite of scenarios to ensure that they capture the wide range of potential outcomes for the UK economy.
These include (i) reflecting persistent above target inflation over the forecast period; (ii) a slower recovery that is more akin to the ‘U’ shape of past recessions; (iii)
labour market frictions due to skills mismatches and a shrinking workforce as some discouraged workers leave altogether (for example older UK-born workers
retiring early and longer term sickness levels remaining above pre-pandemic levels); and (iv) the global economy recovering more swiftly from higher inflation. 
To reflect these potential outcomes, we decided to continue to use the base case and four additional scenarios, which we consider provides a range wide enough
to reflect all the above potential outcomes. With risks still skewed to the downside we concluded that only one upside scenario was needed to reflect the upside
risks to the base case.
The four other scenarios are:
One upside scenario
This scenario has a quicker recovery in growth than the Baseline and is a bull case to the base forecasts. It assumes that inflation falls slightly below target at the
start of the forecast period helped by lower wage growth, and rises back above 2% over the period. This allows the Bank of England to cut rates earlier, bringing
them back towards what might be considered the neutral rate, earlier than the base case. This results in higher consumer and business confidence enabling
higher levels of spending and investment, with savings rates returning to levels consistent with economic growth as real earnings growth returns. GDP remains
stronger than the base case, with house prices remaining relatively stable despite a modest increase in unemployment and inflation falling back to target and
remaining there over the forecast horizon.
Three downside scenarios
Downside 1 - This scenario is a bear case to the baseline. In this scenario, consumers opt to save more rather than spend, as consumer confidence remains
low, partly reflecting concerns about the unstable geopolitical environment. House prices fall as more households look to downsize to lower their mortgage
repayments in case of unemployment or a squeeze on incomes due to the higher tax burden. With inflation remaining above target, the bank rate remains in
restrictive territory as core inflation stays above the baseline view, before cuts start as inflation falls back.
Stubborn inflation - The scenario considers the effect on the UK economy of a persistent inflationary environment. Here inflation fluctuates but remains above
the Bank of England target for the entire forecast period due to both UK specific issues such as higher wage growth but also due to external factors such as
geopolitical instability. Although inflation does not rise to the peak seen in 2022, it remains stubbornly above the 2% inflation target throughout the five-year
forecast period. This causes a peak to trough fall in GDP of c-2.5% and a much higher bank rate profile with a peak of 6% to combat persistently higher inflation.
House prices fall c.20% which is similar to the Global Financial Crisis (GFC).
Downside 2 - This scenario is similar in severity to a typical stress test scenario. It shows a marked fall in GDP, with unemployment rising to levels consistent
with the GFC and house prices falling by almost a third. The scenario also reflects ongoing strike action by various unions pushing for stronger pay growth,
alongside the increase in geopolitical risk which affects market sentiment and causes further fragmentation of the global economy. It also assumes that major risk
events continue to occur, exposing countries’ fiscal vulnerabilities and their ability to respond to such events. For this scenario, an overlay to the UK
unemployment rate was also made to the model output from the OGEM. This was to account for the possibility of a recession of similar size to that of 2008/09
where the unemployment rate peaked at 8.5%.
Key changes to our alternative scenarios in H124
The downside scenarios capture a range of risks, including further escalation of geopolitical events, continuing weaker investment; reflecting the unstable
environment; a continuing and significant mismatch between job vacancies and skills, as well as a smaller labour force; and political uncertainty due to a change
of government following the July 2024 general election.
In H124, there were no significant changes in our alternative scenarios as described in the 2023 Annual Report.
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The table below sets out our macroeconomic assumptions and their evolution throughout the forecast period for each of the five scenarios at 30 June 2024:
Upside
Base case
Downside 1
Stubborn
Inflation
Downside 2
Weighted
%
%
%
%
%
%
GDP(1)
2023 (actual)
0.1
0.1
0.1
0.1
0.1
0.1
2024
1.1
0.8
0.6
(0.5)
(1.2)
0.5
2025
2.1
1.3
0.4
(1.4)
(3.5)
0.5
2026
2.4
1.5
0.3
1.0
2027
2.5
1.4
0.3
0.7
1.9
1.3
2028
2.5
1.4
0.2
0.8
2.7
1.4
5-year average increase/decrease
2.3
1.3
0.4
(0.1)
0.1
n/a
Start to trough(2)
n/a
n/a
n/a
(2.4)
(5.2)
n/a
Bank Rate(1)
2023 (actual)
5.25
5.25
5.25
5.25
5.25
5.25
2024
4.50
4.75
5.50
6.00
4.00
4.93
2025
3.50
3.75
4.25
5.75
2.00
3.85
2026
3.00
3.50
3.25
4.00
2.00
3.30
2027
3.00
3.00
3.00
3.00
2.50
2.95
2028
3.00
3.00
3.00
3.00
3.00
3.00
5-year end period
3.00
3.00
3.00
3.00
3.00
3.00
5-year peak
5.25
5.25
5.50
6.00
5.25
5.25
HPI(1)
2023 (actual)
(0.7)
(0.7)
(0.7)
(0.7)
(0.7)
(0.7)
2024
9.1
2.5
(1.7)
(4.4)
(9.2)
0.4
2025
8.7
3.0
(5.0)
(9.0)
(16.5)
(0.8)
2026
8.0
3.0
(2.3)
(4.2)
(9.2)
1.0
2027
7.4
3.0
1.2
3.8
5.8
3.5
2028
4.8
3.0
2.7
5.1
8.4
3.7
5-year average increase/decrease
7.4
2.6
(1.3)
(2.0)
(4.7)
n/a
Start to trough(2)
n/a
n/a
(10.9)
(18.9)
(33.0)
(2.7)
Unemployment(1)
2023 (actual)
3.8
3.8
3.8
3.8
3.8
3.8
2024
4.2
4.4
4.4
4.9
6.6
4.7
2025
4.1
4.3
4.7
5.8
8.3
4.9
2026
4.0
4.2
5.1
6.1
7.7
4.9
2027
4.0
4.2
5.5
6.2
7.1
4.9
2028
4.0
4.2
5.8
6.3
6.5
4.9
5-year end period
4.0
4.2
5.8
6.3
6.5
n/a
5-year peak
4.3
4.4
6.0
6.3
8.5
4.9
CRE price growth(1)
2023 (actual)
(5.6)
(5.6)
(5.6)
(5.6)
(5.6)
(5.6)
2024
1.3
(0.5)
(1.7)
(4.7)
(6.7)
(1.6)
2025
2.2
0.5
(0.9)
(1.2)
(2.2)
2026
4.2
3.1
2.0
3.9
3.3
3.1
2027
3.4
2.7
2.4
3.9
4.2
3.0
2028
2.6
2.3
2.4
3.3
4.3
2.6
5-year end period
2.9
1.9
1.1
1.3
0.8
n/a
Start to trough(2)
n/a
n/a
(2.0)
(5.7)
(8.5)
(1.4)
(1)GDP is the calendar year annual growth rate, HPI and CRE price growth is Q4 annual growth rate and all other data points are at 31 December in the year indicated.
(2)GDP, HPI and CRE start is taken from level at Q124.
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The table below sets out our macroeconomic assumptions and their evolution for each of the five scenarios at 31 December 2023:
Upside
Base case
Downside 1
Stubborn
Inflation
Downside 2
Weighted
%
%
%
%
%
%
GDP(1)
2022 (actual)
4.3
4.3
4.3
4.3
4.3
4.3
2023
0.6
0.5
0.5
0.5
0.3
0.5
2024
1.0
0.4
(0.1)
(1.8)
(3.3)
(0.4)
2025
2.1
1.3
0.2
(0.9)
(1.4)
0.6
2026
2.4
1.5
0.5
0.4
0.6
1.1
2027
2.4
1.4
0.3
0.7
2.2
1.4
5-year average increase/decrease
2.1
1.2
0.3
(0.2)
0.1
n/a
Peak/(trough) at(2)
(0.2)
(2.8)
(5.1)
(1.1)
Bank Rate(1)
2022 (actual)
3.50
3.50
3.50
3.50
3.50
3.50
2023
5.25
5.25
5.25
5.25
5.25
5.25
2024
4.25
4.50
5.25
6.50
3.75
4.88
2025
3.25
3.50
4.00
5.00
2.00
3.68
2026
2.75
3.25
3.25
3.75
2.00
3.18
2027
2.75
3.00
3.00
3.00
2.50
2.93
5-year end period
2.75
3.00
3.00
3.00
2.50
n/a
Peak/(trough) at
5.25
5.25
5.75
6.50
5.25
5.55
HPI(1)
2022 (actual)
5.0
5.0
5.0
5.0
5.0
5.0
2023
(1.7)
(2.2)
(4.7)
(6.3)
(7.8)
(3.8)
2024
2.0
(1.0)
(11.7)
(18.8)
(25.8)
(7.8)
2025
6.5
2.5
3.4
3.6
3.6
3.3
2026
5.1
3.0
2.1
1.6
1.6
2.7
2027
4.0
3.0
3.0
1.6
1.6
2.7
5-year average increase/decrease
4.3
2.0
(0.8)
(3.3)
(5.4)
n/a
Peak/(trough) at(2)
(3.7)
(6.5)
(17.5)
(25.5)
(33.0)
(13.8)
Unemployment(1)
2022 (actual)
3.7
3.7
3.7
3.7
3.7
3.7
2023
4.3
4.3
4.3
4.3
4.4
4.3
2024
4.3
4.8
4.8
5.6
8.5
5.3
2025
3.7
4.4
4.9
5.9
8.0
5.1
2026
3.4
4.3
5.2
6.2
7.4
5.0
2027
3.0
4.3
5.4
6.1
6.8
4.9
5-year end period
3.0
4.2
5.3
5.8
6.2
n/a
Peak/(trough) at
4.5
4.8
5.5
6.2
8.5
5.5
(1)GDP is the calendar year annual growth rate, HPI is Q4 annual growth rate and all other data points are at 31 December in the year indicated.
(2)GDP peak taken from GDP level at Q2-23 and HPI peak taken from HPI level at Q3-22.
Scenario weights
Each quarter, we undertake a full review of the scenario weights we apply. We consider the weighting of the economic scenarios as a whole, while ensuring that
the scenarios capture the non-linear distribution of losses across a reasonable range. To support our initial assessment of the weighting of a scenario, we
undertake a Monte Carlo analysis to find out the likelihood of a five-year average GDP forecast growth rate occurring based on the long run historically observed
average. Creating a standard distribution bell curve around this long run average provides an estimate of the probability of a given GDP scenario occurring based
on past experience and therefore assign a provisional weight to that scenario.
The scenario weights we applied for 30 June 2024 and 31 December 2023 were:
Upside
Base case
Downside 1
Stubborn
Inflation
Downside 2
Weighted
Scenario weights
%
%
%
%
%
%
30 June 2024
10
50
20
10
10
100
31 December 2023
10
50
10
20
10
100
30 June 2024 compared to 31 December 2023
Now that the effects of the pandemic in terms of large GDP growth swings have passed, the Monte Carlo analysis returns to being based on data in the post
GFC period from 2009 onwards in line with how it was being used pre-pandemic. For H124, all downside scenarios sit between the 60th and 80th percentiles
suggesting a lower weight than the base case remains appropriate.
We also need to consider the UK's economic and political environment when applying the weights. With risks still heavily skewed to the downside we believe it is
appropriate to weigh the scenarios to reflect this. These risks include: the ongoing cost of living challenges for households given the c.25% rise in prices since the
start of the pandemic; a further escalation in geopolitical tensions creating extra challenges for economies globally including the UK; a continuation of upside
inflation surprises causing inflation to stay above target for longer; continuing weak investment reflecting the uncertain economic environment, and a continuing
and significant mismatch between vacancies and skills alongside a smaller labour force.
In H124, we increased the weight on the Downside 1 scenario by 10% with a corresponding decrease in our Stubborn Inflation scenario to rebalance the overall
weighted ECL and to reflect the fact that the economic growth outlook has improved since the end of 2023.
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Significant Increase in Credit Risk (SICR)
Loans which have suffered a SICR since origination are subject to a lifetime ECL assessment which extends to a maximum of the contractual term of the loan, or
the behavioural term for a revolving facility. Loans which have not experienced a SICR are subject to 12-month ECL. We assess the credit risk profile of each
facility to determine which of three stages to allocate them to:
Stage 1: when there has been no SICR since initial recognition. We apply a loss allowance equal to a 12-month ECL i.e. the proportion of lifetime expected
losses that relate to that default event expected in the next 12 months
Stage 2: when there has been a SICR since initial recognition, but the exposure is not considered credit impaired. We apply a loss allowance equal to the
lifetime ECL i.e. the expected loss resulting from all possible defaults throughout the residual life of a facility
Stage 3: when the exposure is considered credit impaired. We apply a loss allowance equal to the lifetime ECL. Objective evidence of credit impairment is
needed. For more, see the section ‘Definition of default (Credit impaired)’ in the 'Credit risk' section of the Risk review in the 2023 Annual Report.
We use quantitative, qualitative and backstop criteria to identify exposures that suffer a SICR. The Credit Risk Provisions Forum (CRPF) reviews and approves
our SICR thresholds periodically. The Board Audit Committee reviews and challenges their appropriateness each year, or more often if we change them.
Key changes in H124
In H124, alongside our new ECL models, we updated our SICR criteria to enhance and improve consistency across portfolios. As a result, we now treat the
following accounts as Stage 2:
Quantitative:
Accounts with a 12-month PD between 30bps (0.3%) and 2000bps (20%) where the annualised lifetime PD has doubled from origination.
PD threshold: Accounts where the annualised lifetime PD has increased above 2000bps (20%).
Low Credit Risk Exemption (LCRE): we introduced an LCRE where, if the 12-month PD is less than 30bps, we retain the account in Stage 1, unless the
qualitative or backstop criteria are met.
These changes increased the number of accounts in Stage 2 for Credit Cards and Overdrafts mainly due to the lower absolute PD thresholds with no material
increase in ECL.
Qualitative:
For Mortgages, over-indebted customers and Interest-only accounts 24 months pre-maturity.
For CCB, customers operating in a high-risk sector.
These enhancements enabled us to retire related JAs.
Quantitative criteria
We use quantitative criteria to identify where an exposure has increased in credit risk. We base our criteria on whether any increase in the lifetime PD since
origination exceeds a threshold in relative and absolute terms. We base the value anticipated at origination on similar assumptions and data to the ones we use
at the reporting date, adjusted to reflect the account surviving to that date. The comparison uses either an annualised lifetime PD, where the lifetime PD is divided
by the forecast period, or the absolute change in lifetime PD since origination. 
The criteria for H124 and 2023 were: accounts above the lower absolute PD thresholds below, where the PD has doubled since origination, are treated as Stage
2. At 30 June 2024, any account above the upper threshold (i.e. 20%) is also treated as Stage 2:
Retail and Business Banking
Consumer
Finance(2)
Corporate &
Commercial
Banking
Corporate Centre
Mortgages
Everyday Banking(1)
Personal loans
Credit cards
Overdrafts
30 June 2024
30bps
30bps
30bps
30bps
300bps
30bps
Internal rating method
31 December 2023
30bps
30bps
340bps
260bps
300bps
30bps
Internal rating method
(1)For larger business banking customers, we apply the same criteria as we use for CCB. Credit cards and Overdrafts lower PD thresholds aligned with the rest of Everyday Banking at 30 June 2024 for
consistency.
(2)Consumer Finance use the comparison of lifetime PDs to determine Stage allocation, unlike other products which first turn the lifetime PD into an average yearly PD (annualised) and then do the comparison. In
addition, Consumer Finance does not apply the upper absolute PD threshold criteria.
Qualitative criteria
We also use qualitative criteria to identify where an exposure has increased in credit risk, independent of changes in PD. The criteria for H124 and 2023 were:
Retail and Business Banking
Consumer Finance
Corporate &
Commercial Banking
Corporate Centre
Mortgages
Everyday Banking(1)
Personal loans
Credit cards
Overdrafts
– In forbearance
– Default in last 24m
– 30 Days Past Due (DPD) in last 12m
– Bankrupt
– £100+ arrears
New in H124:
– Over-indebted customers
– Interest Only accounts 24m pre-maturity
– In Collections
– Default in last
12m
– £50+ arrears
– In forbearance
– Default in last
12m
– In Collections
– £100+ arrears
– Behaviour score
indicators
– Fees
suspended
– Default in last
12m
– Debit dormant
>35 days
– Any excess in
month
– In forbearance
– Deceased or Insolvent
– Court ‘Return of goods’
order or Police watchlist
– Agreement terminated
– Payment holiday
– Cash Collection
– In forbearance
– Default in last 12m
– Watchlist: proactive
management
– Default at proxy
origination
– New in H124:
Customers in a high-risk
sector
– Watchlist:
proactive
management
(1)For larger business banking customers, we apply the same criteria that we use for Corporate & Commercial Banking.
If needed, we apply additional qualitative assessment as part of Judgemental Adjustments in response to situations where known or expected risk factors and
information are not considered in the modelling process. See 'Judgemental Adjustments (JAs)' below for more on this.
Backstop criteria
As a backstop, we classify all exposures more than 30 or 90 DPD in at least Stage 2 or in Stage 3, respectively. This means that we do not rebut the backstop
presumptions in IFRS 9 (i.e. credit risk has significantly increased if contractual payments are more than 30 DPD) relating to either a SICR or default.
Improvement in credit risk or cure
We transfer Stage 3 exposures to Stage 2 or Stage 1 when we no longer consider them to be credit impaired. We transfer Stage 2 exposures to Stage 1 when
we no longer consider them to have suffered a SICR. Where we identified a SICR using quantitative criteria, we transfer the exposures to Stage 1 when they no
longer meet the original PD-based transfer criteria. Where we identified a SICR using qualitative criteria, the issues that led to the transfer must be cured before
we transfer the exposure to Stage 1. For a loan to exit forbearance, it must meet the conditions set out in the section ‘Forbearance’ in the 'Credit risk' section of
the Risk review in the 2023 Annual Report.
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Judgemental Adjustments (JAs)
Retail & Business Banking
Everyday Banking
Consumer
Finance
Corporate &
Commercial
Banking
Corporate
Centre
Total
Mortgages
Credit Cards
Other
30 June 2024
£m
£m
£m
£m
£m
£m
£m
Modelled ECL
170
152
119
67
178
686
Individually assessed
3
175
178
ECL before JAs
173
152
119
67
353
864
JAs (excluding Affordability and Cost of Living JAs)
UPL loss floor
20
20
Mortgages LGD
20
20
Corporate single large exposure
10
10
Other
1
6
3
10
Total JAs (excluding Affordability and Cost of Living JAs)
20
1
26
3
10
60
Affordability and Cost of Living JAs
Corporate lending to segments affected by supply chain pressures
14
14
Mortgage refinancing risk
14
14
SME debt burden
6
6
Total Affordability and Cost of Living JAs
14
6
14
34
Total JAs
34
1
32
3
24
94
Total ECL
207
153
151
70
377
958
31 December 2023
£m
£m
£m
£m
£m
£m
£m
Modelled ECL
132
123
123
62
240
680
Individually assessed
4
124
128
ECL before JAs
136
123
123
62
364
808
JAs (excluding Affordability and Cost of Living JAs)
Long-term indeterminate arrears
16
16
12+ months in arrears
14
14
UPL loss floor
6
6
Model underestimation
36
36
Corporate single large exposure
23
23
Other
12
1
3
4
(31)
(11)
Total JAs (excluding Affordability and Cost of Living JAs)
78
1
9
4
(8)
84
Affordability and Cost of Living JAs
Corporate lending to segments affected by supply chain pressures
24
24
Secured affordability
9
4
13
Unsecured affordability
16
22
38
Mortgage refinancing risk
19
19
SME debt burden
6
6
Total Affordability and Cost of Living JAs
28
16
28
4
24
100
Total JAs
106
17
37
8
16
184
Total ECL
242
140
160
70
380
992
30 June 2024 compared to 31 December 2023
In H124, we implemented new Retail Mortgages and CCB impairment models, which now embed Long-term underlying arrears, 12+months arrears, Model
Underestimation, and Mortgages Secured Affordability JAs. The new CCB model also captures the risks associated with Corporate customers operating within
higher risk sectors reducing the level of CCB JAs.
In response to the improved economic data, specifically inflation, we re-assessed the need for cost of living JAs and retired the Secured and Unsecured
Affordability JAs.
In H124, we introduced a new Mortgage LGD JA which adjusts the historically observed experience for Stage 3 accounts due to specific factors which have
temporarily suppressed possession and litigation activity.
As a result, JAs reduced from £184m to £94m. The proportion of JAs to total ECL decreased from 19% to 10%.
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Sensitivity of ECL allowance
The ECL allowance is sensitive to the methods, assumptions and estimates underlying its calculation. For example, management could have applied different
probability weights to the economic scenarios. In addition, the ECL for residential mortgages is significantly affected by the HPI assumptions which determine the
valuation of collateral used in the calculations.
Had management used different assumptions on probability weights and HPI, a larger or smaller ECL charge would have resulted that could have had a material
impact on the ECL allowance and profit before tax. We have incorporated JAs into the sensitivity analysis, and these assumptions are set out below.
Scenario sensitivity
The tables below show the ECL allowances that would have arisen had management applied a 100% weight to each economic scenario. The allowances were
calculated using a stage allocation appropriate to each scenario and differs from the probability-weighted stage allocation used to determine the ECL allowance
shown above. For exposures subject to individual assessment, the distribution of ECL which could reasonably be expected has also been considered, assuming
no change in the number of cases subject to individual assessment, and within the context of a potential best to worst case outcome.
Upside
Base case
Downside 1
Stubborn
Inflation
Downside 2
Weighted
30 June 2024
£m
£m
£m
£m
£m
£m
Exposure
288,999
288,999
288,999
288,999
288,999
288,999
Retail & Business Banking
199,685
199,685
199,685
199,685
199,685
199,685
Of which:
  – Mortgages
179,088
179,088
179,088
179,088
179,088
179,088
Consumer Finance
4,880
4,880
4,880
4,880
4,880
4,880
Corporate & Commercial Banking
30,838
30,838
30,838
30,838
30,838
30,838
Corporate Centre
53,596
53,596
53,596
53,596
53,596
53,596
ECL
779
842
992
1,137
1,545
958
Retail & Business Banking
381
435
565
653
1,038
511
Of which:
  – Mortgages
99
146
241
322
705
207
Consumer Finance
69
69
70
72
72
70
Corporate & Commercial Banking
329
338
357
412
435
377
Corporate Centre
31 December 2023
£m
£m
£m
£m
£m
£m
Exposure
294,877
294,877
294,877
294,877
294,877
294,877
Retail & Business Banking
201,977
201,977
201,977
201,977
201,977
201,977
Of which:
  – Mortgages
181,188
181,188
181,188
181,188
181,188
181,188
Consumer Finance
5,228
5,228
5,228
5,228
5,228
5,228
Corporate & Commercial Banking
27,277
27,277
27,277
27,277
27,277
27,277
Corporate Centre
60,395
60,395
60,395
60,395
60,395
60,395
ECL
833
896
991
1,176
1,410
992
Retail & Business Banking
419
465
536
689
889
542
Of which:
  – Mortgages
141
174
234
363
562
242
Consumer Finance
68
69
70
72
72
70
Corporate & Commercial Banking
346
362
385
415
449
380
Corporate Centre
30 June 2024 compared to 31 December 2023
ECL reduced by £34m since 31 December 2023. Mortgages, CCB and EDB - Other all decreased due to an improved economic outlook driving ECL model
releases. The ECL on Credit Cards increased due to updated SICR rules. The value of JAs decreased in H124 due to the implementation of new impairment
models for Mortgages and CCB, as well as the release of the cost of living JAs on the Unsecured portfolio.
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SANTANDER UK GROUP LEVEL – CREDIT RISK REVIEW
Rating distribution
The tables below show the credit rating of our financial assets to which the impairment requirements in IFRS 9 apply. JAs are incorporated in the balances. For
more on the credit rating profiles of key portfolios, see the credit risk review section for each business segment.
The Santander UK risk grade consists of eight grades for non-defaulted exposures ranging from 9 (lowest risk) to 2 (highest risk). For details, including the
approximate equivalent credit rating grade used by Standard & Poor's Rating Services, see 'Single credit rating scale' in the 'Santander UK group level - credit
risk review' section of the Risk review in the 2023 Annual Report.
Santander UK risk grade
Loss
allowance
Total
9
8
7
6
5
4
3 to 1
Other(1)(2)
30 June 2024
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
Exposures - On balance sheet
Financial assets at amortised cost:
–Loans and advances to customers(2)
4.9
32.5
84.4
47.5
14.1
7.5
5.8
7.2
(0.9)
203.0
    –Stage 1
4.8
31.3
79.7
41.5
11.1
2.9
0.6
7.0
(0.1)
178.8
    –Stage 2
0.1
1.2
4.7
6.0
2.9
4.5
2.5
0.1
(0.4)
21.6
    –Stage 3
0.1
0.1
2.7
0.1
(0.4)
2.6
Of which mortgages:
4.4
30.3
78.2
42.0
6.7
3.7
3.3
(0.2)
168.4
    –Stage 1
4.4
29.2
73.6
36.0
4.3
0.7
148.2
    –Stage 2
1.1
4.6
6.0
2.4
2.9
1.4
(0.1)
18.3
    –Stage 3
0.1
1.9
(0.1)
1.9
Santander UK risk grade
Total
Coverage
Ratio
9
8
7
6
5
4
3 to 1
Other(1)(2)
30 June 2024
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
%
ECL - On balance sheet
Financial assets at amortised cost:
Loans and advances to customers(2)
0.1
0.2
0.1
0.5
0.9
0.4
Stage 1
0.1
0.1
0.1
Stage 2
0.1
0.1
0.1
0.1
0.4
1.8
Stage 3
0.4
0.4
13.3
Of which mortgages:
0.1
0.1
0.2
0.1
Stage 1
Stage 2
0.1
0.1
0.5
Stage 3
0.1
0.1
5.0
Santander UK risk grade
Loss
allowance
9
8
7
6
5
4
3 to 1
Other(1)(2)
Total
31 December 2023
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
Exposures - On balance sheet
Financial assets at amortised cost:
Loans and advances to customers(2)
5.3
34.2
84.4
48.9
14.6
8.3
5.4
7.2
(0.9)
207.4
Stage 1
5.3
33.1
80.4
43.6
10.3
2.8
0.3
6.9
(0.1)
182.6
Stage 2
1.1
4.0
5.3
4.3
5.4
2.4
0.1
(0.4)
22.2
Stage 3
0.1
2.7
0.2
(0.4)
2.6
Of which mortgages:
5.2
32.5
79.9
41.5
6.6
3.7
3.5
(0.2)
172.7
Stage 1
5.2
31.4
75.9
36.3
3.6
0.4
0.2
153.0
Stage 2
1.1
4.0
5.2
3.0
3.2
1.4
(0.1)
17.8
Stage 3
0.1
1.9
(0.1)
1.9
Santander UK risk grade
Coverage
Ratio
9
8
7
6
5
4
3 to 1
Other(1)(2)
Total
31 December 2023
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
%
ECL - On balance sheet
Financial assets at amortised cost:
Loans and advances to customers(2)
0.2
0.2
0.5
0.9
0.4
Stage 1
0.1
0.1
0.1
Stage 2
0.1
0.2
0.1
0.4
1.8
Stage 3
0.4
0.4
13.3
Of which mortgages:
0.1
0.1
0.2
0.1
Stage 1
Stage 2
0.1
0.1
0.6
Stage 3
0.1
0.1
5.0
(1)Includes Joint Ventures and Bounce Back Loans (BBLs) balances. We use scorecards for these items, rather than rating models.
(2)Includes interest we have charged to the customer’s account and accrued interest we have not charged to the account yet.
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Arrears over 90 days past due
30 June 2024
31 December 2023
%
%
Mortgages
0.85
0.80
Credit Cards
0.54
0.51
UPL
0.85
0.73
Overdrafts
2.58
2.43
Business Banking
4.13
4.15
Consumer Finance
0.52
0.43
Corporate & Commercial Banking
1.30
1.04
30 June 2024 compared to 31 December 2023
Mortgage assets continued to fall following further disciplined pricing actions to optimise the balance sheet given higher funding costs continuing to contribute to a
reduction in mortgage lending. In H124, early and late arrears remained at low levels despite a slight increase across the portfolio over the period.
Loans in Stage 2 and 3 remain low compared to historic trends although, as expected we saw an increase in arrears in H124. While underlying asset quality
remains good, we saw an impact from changes to our SICR criteria. These were updated in H124 and increased Stage 2 loans for mortgages and credit cards.
For more on the credit performance of our key portfolios by business segment, see the credit risk review section for each business segment.
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Credit quality
Total on-balance sheet exposures at 30 June 2024 comprised £198.3bn of customer loans, loans and advances to banks of £1.0bn, £17.1bn of sovereign assets
measured at amortised cost £8.6bn of assets measured at FVOCI, and £26.9bn of cash and balances at central banks.
Stage 1
Stage 2
Stage 3
Total
30 June 2024
£m
£m
£m
£m
Exposures
On-balance sheet
Retail & Business Banking
153,690
19,375
2,197
175,262
Consumer Finance
4,539
305
36
4,880
Corporate & Commercial Banking
14,966
2,339
779
18,084
Corporate Centre
53,596
53,596
Total on-balance sheet
226,791
22,019
3,012
251,822
Off-balance sheet
Retail & Business Banking(1)
23,568
793
62
24,423
Consumer Finance
Corporate & Commercial Banking
12,229
449
76
12,754
Corporate Centre
Total off-balance sheet(2)
35,797
1,242
138
37,177
Total exposures
262,588
23,261
3,150
288,999
ECL
On-balance sheet
Retail & Business Banking
55
258
154
467
Consumer Finance
16
28
26
70
Corporate & Commercial Banking
45
73
205
323
Corporate Centre
Total on-balance sheet
116
359
385
860
Off-balance sheet
Retail & Business Banking
14
29
1
44
Consumer Finance
Corporate & Commercial Banking
21
16
17
54
Corporate Centre
Total off-balance sheet
35
45
18
98
Total ECL
151
404
403
958
Coverage ratio(3)
%
%
%
%
On-balance sheet
Retail & Business Banking
1.3
7.0
0.3
Consumer Finance
0.4
9.3
70.3
1.4
Corporate & Commercial Banking
0.3
3.1
26.3
1.8
Corporate Centre
Total on-balance sheet
0.1
1.6
12.8
0.3
Off-balance sheet
Retail & Business Banking
0.1
3.7
2.8
0.2
Consumer Finance
Corporate & Commercial Banking
0.2
3.5
21.7
0.4
Corporate Centre
Total off-balance sheet
0.1
3.6
13.3
0.3
Total coverage
0.1
1.7
12.8
0.3
(1)Off-balance sheet exposures include£5.6bn of residential mortgage offers in the pipeline.
(2)Off-balance sheet amounts consist of contingent liabilities and commitments. For more, see Note 24.
(3)ECL as a percentage of the related exposure.
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Total on-balance sheet exposures at 31 December 2023 comprised £203.1bn of customer loans, loans and advances to banks of £1.1bn, £12.6bn of sovereign
assets measured at amortised cost, £8.5bn of assets measured at FVOCI, and £38.2bn of cash and balances at central banks.
Stage 1
Stage 2
Stage 3
Total
31 December 2023
£m
£m
£m
£m
Exposures
On-balance sheet
Retail & Business Banking
158,782
18,866
2,239
179,887
Consumer Finance
4,870
330
28
5,228
Corporate & Commercial Banking
13,822
3,418
699
17,939
Corporate Centre
60,395
60,395
Total on-balance sheet
237,869
22,614
2,966
263,449
Off-balance sheet
Retail & Business Banking(1)
21,597
434
59
22,090
Consumer Finance
Corporate & Commercial Banking
8,745
547
46
9,338
Corporate Centre
Total off-balance sheet(2)
30,342
981
105
31,428
Total exposures
268,211
23,595
3,071
294,877
ECL
On-balance sheet
Retail & Business Banking
57
273
169
499
Consumer Finance
21
30
19
70
Corporate & Commercial Banking
64
118
163
345
Corporate Centre
Total on-balance sheet
142
421
351
914
Off-balance sheet
Retail & Business Banking
16
26
1
43
Consumer Finance
Corporate & Commercial Banking
12
14
9
35
Total off-balance sheet
28
40
10
78
Total ECL
170
461
361
992
Coverage ratio(3)
%
%
%
%
On-balance sheet
Retail & Business Banking
1.4
7.5
0.3
Consumer Finance
0.4
9.0
68.5
1.3
Corporate & Commercial Banking
0.5
3.5
23.4
1.9
Corporate Centre
Total on-balance sheet
0.1
1.9
11.8
0.3
Off-balance sheet
Retail & Business Banking
0.1
6.0
2.8
0.2
Consumer Finance
Corporate & Commercial Banking
0.1
2.5
20.2
0.4
Total off-balance sheet
0.1
4.1
10.4
0.2
Total coverage
0.1
2.0
11.8
0.3
(1)Off-balance sheet exposures include £3.3bn of residential mortgage offers in the pipeline.
(2)Off-balance sheet amounts consist of contingent liabilities and commitments. For more, see Note 24
(3)ECL as a percentage of the related exposure.
30 June 2024 compared to 31 December 2023
The ECL provision at 30 June 2024 decreased by £34m to £958m (2023: £992m) with a £37m release of JAs related to cost of living and a change in our
economic assumptions and weightings.
6-month gross write-off utilisation of £98m (H123: £97m) largely driven by unsecured retail.
Key movements in exposures and ECL in H124 by Stage were:
Stage 1 exposures reduced mainly due to lower mortgage new business, slowing of the housing market and customers reducing debt in response to
continued higher interest. Stage 1 ECL also reduced due to the reduction in mortgage assets and the economic assumption updates.
Stage 2 exposures also reduced during the period driven by Corporate and Commercial Banking assets moving from Stage 1 to Stage 2 following the
implementation of new impairment models. Stage 2 ECL reduced primarily due to the update of economic assumptions and the implementation of new
impairment models.
Stage 3 exposures increased in H124 primarily due to the deterioration of single name cases in Corporate and Commercial Banking. This also drove an
increase in ECL for Corporate and Commercial Banking, however Mortgages ECL reduced following the implementation of new impairment models.
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Stage 2 analysis
The following table analyses our Stage 2 exposures and ECL by the reason the exposure is classified as Stage 2.
30 June 2024
Backstop
Quantitative
Qualitative
JAs
Total
30 DPD
PD deterioration
PD threshold
Forbearance(1)
Other(2)
Mortgage
Refinancing
Retail & Business
Banking
Exposure £m
714
9,911
482
377
4,086
3,805
19,375
ECL £m
26
155
28
6
29
14
258
Of which
-Mortgages
Exposure £m
578
9,299
366
374
4,016
3,805
18,438
ECL £m
9
65
5
5
13
14
111
Consumer Finance
Exposure £m
28
146
131
305
ECL £m
10
11
7
28
Corporate &
Commercial Banking
Exposure £m
18
1,342
82
897
2,339
ECL £m
3
54
1
15
73
Corporate Centre
Exposure £m
ECL £m
Total Drawn
Exposure £m
760
11,399
482
459
5,114
3,805
22,019
ECL £m
39
220
28
7
51
14
359
Undrawn
ECL £m
1
32
5
1
6
45
Total Reported
Exposure £m
765
12,174
534
492
5,489
3,807
23,261
ECL £m
40
252
33
8
57
14
404
31 December 2023
Backstop
Quantitative
Qualitative
JAs
Total
30 DPD
PD
deterioration
Forbearance(1)
Other
Secured
affordability
Unsecured
affordability
Mortgage
Refinancing
High risk
corporate
Retail & Business
Banking
Exposure £m
738
6,421
516
301
2,889
232
7,769
18,866
ECL £m
33
164
2
11
9
35
19
273
Of which
-Mortgages
Exposure £m
560
5,877
516
265
2,889
7,769
17,876
ECL £m
11
65
2
3
9
19
109
Consumer Finance
Exposure £m
25
115
126
64
330
ECL £m
11
10
5
4
30
Corporate &
Commercial Banking
Exposure £m
93
1,809
85
533
898
3,418
ECL £m
2
75
2
17
22
118
Corporate Centre
Exposure £m
ECL £m
Total Drawn
Exposure £m
856
8,345
601
960
2,953
232
7,769
898
22,614
ECL £m
46
249
4
33
13
35
19
22
421
Undrawn
ECL £m
3
28
4
3
2
40
Total Reported
Exposure £m
893
9,160
601
1,152
2,889
233
7,769
898
23,595
ECL £m
49
277
4
37
13
38
19
24
461
(1)Where the values of ECL and/or exposures are not nil, but round to nil when presented in £millions, the coverage ratio is still presented in the table.
(2)Mainly consists of the former Affordability JAs now embedded into the model.
Where balances satisfy more than one of the criteria above for determining a SICR, we have assigned the corresponding gross carrying amount and ECL in
order of the categories presented.
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Reconciliation of exposures, loss allowance and net carrying amounts
The table below shows the relationships between disclosures in this Credit risk review section which refer to drawn exposures and the associated ECL, and the
total assets as presented in the Consolidated Balance Sheet. The Credit risk review disclosures exclude Joint ventures, as they carry low credit risk and therefore
have an immaterial ECL, and Other items, mainly accrued interest that we have not yet charged to the customer's account and cash collateral.
On-balance sheet
Off-balance sheet
Exposures
Loss
allowance
Net carrying
amount
Exposures
Loss
allowance
30 June 2024
£m
£m
£m
£m
£m
Retail & Business Banking(1)
175,262
467
174,795
24,423
44
Consumer Finance
4,880
70
4,810
Corporate & Commercial Banking
18,084
323
17,761
12,754
54
Corporate Centre
53,596
53,596
Total exposures presented in Credit Quality tables
251,822
860
250,962
37,177
98
Joint ventures
4,901
Other items
776
Adjusted net carrying amount
256,639
Assets classified at FVTPL
1,380
Non-financial assets(2)
6,169
Total assets per the Consolidated Balance Sheet
264,188
31 December 2023
Retail & Business Banking(1)
179,887
499
179,388
22,090
43
Consumer Finance
5,228
70
5,158
Corporate & Commercial Banking
17,939
345
17,594
9,338
35
Corporate Centre
60,395
60,395
Total exposures presented in Credit Quality tables
263,449
914
262,535
31,428
78
Joint ventures
4,544
Other items
751
Adjusted net carrying amount
267,830
Assets classified at FVTPL
1,694
Non-financial assets(2)
5,924
Total assets per the Consolidated Balance Sheet
275,448
(1)Off-balance sheet exposures include offers in the pipeline, undrawn flexible mortgage products and credit cards.
(2)Non-financial assets include £1,034m (2023: £632m) of Macro hedge of interest rate risk.
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Movement in total exposures and the corresponding ECL
The following table shows changes in total on and off-balance sheet exposures, subject to ECL assessment, and the corresponding ECL, in the period. The table
presents total gross carrying amounts and ECLs at a Santander UK group level. We present segmental views in the sections below.
Stage 1
Stage 2
Stage 3
Total
Exposures(1)
ECL
Exposures(1)
ECL
Exposures(1)
ECL
Exposures(1)
ECL
£m
£m
£m
£m
£m
£m
£m
£m
At 1 January 2024
268,211
170
23,595
461
3,071
361
294,877
992
Transfers from Stage 1 to Stage 2(3)
(10,701)
(14)
10,701
14
Transfers from Stage 2 to Stage 1(3)
7,780
112
(7,780)
(112)
Transfers to Stage 3(3)
(221)
(1)
(688)
(37)
909
38
Transfers from Stage 3(3)
12
304
24
(316)
(24)
Transfers of financial instruments
(3,130)
97
2,537
(111)
593
14
Net ECL remeasurement on stage transfer(4)
(98)
115
101
118
Change in economic scenarios(2)
(9)
(19)
1
(27)
Change to ECL models
(2,287)
(5)
2,361
37
(74)
(26)
6
New lending and assets purchased(5)
18,165
31
721
31
122
27
19,008
89
Redemptions, repayments and assets sold(7)
(23,128)
(30)
(2,574)
(41)
(652)
(52)
(26,354)
(123)
Changes in risk parameters and other movements(6)
4,757
(5)
(3,379)
(69)
225
75
1,603
1
Assets written off(7)
(135)
(98)
(135)
(98)
At 30 June 2024
262,588
151
23,261
404
3,150
403
288,999
958
Net movement in the period
(5,623)
(19)
(334)
(57)
79
42
(5,878)
(34)
ECL (release)/charge to the Income Statement
(19)
(57)
140
64
Less: Discount unwind
(11)
(11)
Less: Recoveries net of collection costs
8
8
Total ECL (release)/charge to the Income Statement
(19)
(57)
137
61
At 1 January 2023
284,428
170
19,127
516
2,729
319
306,284
1,005
Transfers from Stage 1 to Stage 2(3)
(6,132)
(16)
6,132
16
Transfers from Stage 2 to Stage 1(3)
4,186
79
(4,186)
(79)
Transfers to Stage 3(3)
(244)
(3)
(654)
(44)
898
47
Transfers from Stage 3(3)
11
225
14
(236)
(14)
Transfers of financial instruments
(2,179)
60
1,517
(93)
662
33
Net ECL remeasurement on stage transfer(4)
(72)
136
61
125
Change in economic scenarios(2)
9
(37)
15
(13)
Change to ECL models
New lending and assets purchased(5)
11,845
15
151
15
11
3
12,007
33
Redemptions, repayments and assets sold(7)
(17,872)
(18)
(1,651)
(33)
(502)
(34)
(20,025)
(85)
Changes in risk parameters and other movements(6)
2,132
2
334
(12)
176
59
2,642
49
Assets written off(7)
(178)
(97)
(178)
(97)
At 30 June 2023
278,354
166
19,478
492
2,898
359
300,730
1,017
Net movement in the period
(6,074)
(4)
351
(24)
169
40
(5,554)
12
ECL charge/(release) to the Income Statement
(4)
(24)
137
109
Less: Discount unwind
(10)
(10)
Less: Recoveries net of collection costs
6
6
Total ECL charge/(release) to the Income Statement
(4)
(24)
133
105
(1)Exposures that have attracted an ECL, and as reported in the Credit Quality table above.
(2)Changes to assumptions in the period. Isolates the impact on ECL from changes to the economic variables for each scenario, the scenarios themselves, and the probability weights from all other movements.
Also includes the impact of quarterly revaluation of collateral. The impact of changes in economics on exposure Stage allocations are shown in Transfers of financial instruments.
(3)Total impact of facilities that moved Stage(s) in the period. This means, for example, that where risk parameter changes (model inputs) or model changes (methodology) result in a facility moving Stage, the full
impact is reflected here (rather than in Other). Stage flow analysis only applies to facilities that existed at both the start and end of the period. Transfers between Stages are based on opening balances and ECL
at the start of the period.
(4)Relates to the revaluation of ECL following the transfer of an exposure from one Stage to another.
(5)Exposures and ECL of facilities that did not exist at the start of the period but did at the end. Amounts in Stage 2 and 3 represent assets which deteriorated in the period after origination in Stage 1.
(6)Residual movements on existing facilities that did not change Stage in the period, and which were not acquired in the period. Includes the net increase or decrease in the period of the mortgage pipeline, cash at
central banks, the impact of changes in risk parameters in the period, unwind of discount rates and increases in ECL requirements of accounts which ultimately were written off in the period.
(7)Exposures and ECL for facilities that existed at the start of the period but not at the end.
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RETAIL & BUSINESS BANKING – CREDIT RISK REVIEW
We provide detailed credit risk analysis for Retail & Business Banking in separate sections below for Mortgages, our largest portfolio, and our Everyday Banking
portfolio.
RETAIL & BUSINESS BANKING: MORTGAGES – CREDIT RISK REVIEW
Borrower profile
Stock
New business
30 June 2024
31 December 2023
30 June 2024
30 June 2023
£m
%
£m
%
£m
%
£m
%
Home movers(1)
70,315
41
71,931
42
2,909
43
1,753
43
Remortgagers(2)
46,575
28
48,475
28
1,950
29
1,163
29
First-time buyers
36,571
22
36,868
21
1,799
26
1,028
26
Buy-to-let
15,128
9
15,585
9
156
2
70
2
168,589
100
172,859
100
6,814
100
4,014
100
(1)'Home movers’ include both existing customers moving house and taking out a new mortgage with us, and customers who switch their mortgage to us when they move house.
(2)'Remortgagers are new customers who are taking a new mortgage with us.
As well as the new business in the table above, there were £18.1bn (H123: £15.4bn) of remortgages where we moved our customers with maturing mortgages
onto new ones. We also provided £0.4bn (H123: £0.4bn) of further advances and flexible mortgage drawdowns. 77% (2023: 77%) of customers with a maturing
mortgage were retained, which applied to mortgages three months post maturity, based on a 12-month average of retention rates to March 2024.
30 June 2024 compared to 31 December 2023
In H124, mortgage asset stock decreased across all sectors, with the stock borrower profile unchanged. Our new business increased year-on-year in all sectors
due to increased lending appetite as economic pressures continued to ease, allowing for improved lending margins. However, this increase in new business
lending has not offset repayments and redemptions in the period, so the book continued to deleverage. In H124, we helped first-time buyers buy their new home
with £1.8bn of gross lending (H123: £1.0bn).
Interest rate profile
The interest rate profile of our maturing mortgage asset stock was:
30 June 2024
31 December 2023
£m
%
£m
%
Fixed rate
149,904
89
153,207
89
Of which maturing:
< 12 months
32,221
19
37,630
22
Later than 1 year but no later than 3 years
79,535
47
65,502
38
Later than 3 years but no later than 4 years
21,691
13
34,725
20
Later than 4 years but no later than 5 years
12,374
7
10,977
6
Later than 5 years
4,083
3
4,373
3
Variable rate
13,335
8
13,761
8
Standard Variable Rate (SVR)
3,506
2
3,915
2
Follow on Rate (FoR)
1,844
1
1,976
1
168,589
100
172,859
100
30 June 2024 compared to 31 December 2023
In H124, we continued to see customers refinance from SVR and FoR to fixed rate products influenced by continued higher interest rates, with a slight increase
in demand for variable rate products tracking the Bank of England base rate. We continued to see more customers choosing shorter-term fixed rate products in
H124.
Geographical distribution
The geographical distribution of our mortgage asset stock and new business was:
Stock
New business
30 June 2024
31 December 2023
30 June 2024
30 June 2023
Region
£bn
£bn
£bn
£bn
London
43.0
44.0
1.7
1.0
Midlands and East Anglia
23.6
24.2
1.0
0.6
North
22.3
22.9
0.9
0.5
Northern Ireland
2.5
2.6
0.1
0.0
Scotland
6.2
6.4
0.3
0.2
South East excluding London
53.5
54.8
2.1
1.3
South West, Wales and other
17.5
18.0
0.7
0.4
168.6
172.9
6.8
4.0
30 June 2024 compared to 31 December 2023
The portfolio's geographical distribution continued to represent a broad footprint across the UK, with a concentration around London and the South East. The
loan-to-income multiple of mortgage lending in the period, based on average earnings of new business at inception, was 2.93 (2023: 2.98).
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Mortgage loan size
The split of our mortgage asset by size was:
Mortgage loan size
30 June 2024
31 December 2023
>£1.0m
2%
2%
£0.5m to £1.0m
10%
10%
£0.25m to £0.5m
31%
31%
<£0.25m
57%
57%
Average loan size (stock) (1)
£190k
£187k
Average loan size (new business)
£234k
£228k
(1) Average initial advance of existing stock.
Loan-to-value analysis
This table shows the LTV distribution for the gross carrying amount and the related ECL of our total mortgage portfolio and Stage 3 mortgages, and new
business. We also show the collateral value and average LTV. We use our estimate of the property value at the balance sheet date and include fees that have
been added to the loan. For flexible products, we only include the drawn amount, not undrawn limits.
30 June 2024
31 December 2023
Stock
Stage 3
New
Stock
Stage 3
New
Total
ECL
Total
ECL
Business
Total
ECL
Total
ECL
Business
LTV
£m
£m
£m
£m
£m
£m
£m
£m
£m
£m
Up to 50%
76,214
38
1,052
15
1,588
78,673
31
1,106
12
2,616
>50-60%
32,291
24
337
9
1,003
32,837
24
347
10
1,604
>60-70%
29,469
30
254
11
965
30,874
40
246
16
1,977
>70-80%
18,497
31
155
12
1,501
18,721
48
138
19
2,736
>80-90%
9,272
24
80
9
1,277
8,893
35
67
15
2,318
>90-100%
2,440
17
44
8
472
2,416
20
39
11
900
>100%
406
43
56
21
8
445
44
65
25
13
168,589
207
1,978
85
6,814
172,859
242
2,008
108
12,164
Collateral value (1)
168,537
 
1,968
 
6,814
172,803
1,997
12,164
%
%
%
%
%
%
Average LTV - Balance weighted(2)
52
50
65
51
49
66
(1)Collateral value is limited to the balance of each loan and excludes the impact of any over-collateralisation. Includes collateral against loans in negative equity of £355m (2023: £389m).
(2)Balance weighted LTV = (Loan 1 balance x (Loan 1 Balance/Loan 1 latest property valuation) + (Loan 2 balance x (Loan 2 balance/Loan 2 latest property valuation) +  ...) /(Loan 1 balance + Loan 2 balance+...).
At 30 June 2024, the parts of loans in negative equity which were effectively uncollateralised before deducting loss allowances was £52m (2023: £56m). The
balance weighted average LTV of new business in the period in London was 64% (2023: 65%). £70.5bn of new business and internal transfers were priced in
2023 and H124, and by the end of the year a further £17bn will reach the end of the incentive period. Arrears from recent internal transfers remain low, with less
than 1% of customers entering arrears within 12 months.
30 June 2024 compared to 31 December 2023
There were no significant changes in collateral quality in H124. Balance weighted average LTVs of stock and new business were broadly flat as economic
pressures eased and mortgage market trends remain steady. We monitor the profile of new lending and take action as needed to ensure the LTV mix of
completions is in line with our risk appetite.
Credit performance
30 June 2024
31 December 2023
£m
£m
Mortgage loans and advances to customers
168,589
172,859
of which:
Stage 1
148,173
152,975
Stage 2
18,438
17,876
Stage 3
1,978
2,008
Loss allowances(1)
207
242
%
%
Stage 1 ratio(2)
87.89
88.50
Stage 2 ratio(2)
10.94
10.34
Stage 3 ratio
1.19
1.17
(1)The ECL allowance is for both on and off–balance sheet exposures.
(2)Stage 1/Stage 2 exposures as a percentage of customer loans.
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Movement in total exposures and the corresponding ECL
The following tables show changes in total on and off-balance sheet exposures and ECL in the period. The footnotes to the Santander UK group level table on
page 22 also apply to these tables.
Stage 1
Stage 2
Stage 3
Total
Exposures(1)
ECL
Exposures(1)
ECL
Exposures(1)
ECL
Exposures(1)
ECL
£m
£m
£m
£m
£m
£m
£m
£m
At 1 January 2024
161,163
24
17,997
110
2,028
108
181,188
242
Transfers from Stage 1 to Stage 2(3)
(8,703)
(2)
8,703
2
Transfers from Stage 2 to Stage 1(3)
6,184
22
(6,184)
(22)
Transfers to Stage 3(3)
(113)
(402)
(8)
515
8
Transfers from Stage 3(3)
3
244
8
(247)
(8)
Transfers of financial instruments
(2,629)
20
2,361
(20)
268
Net ECL remeasurement on stage transfer(4)
(22)
38
7
23
Change in economic scenarios(2)
(7)
(11)
2
(16)
Change to ECL models
(1,859)
(3)
1,869
21
(10)
(37)
(19)
New lending and assets purchased(5)
12,720
3
71
1
11
1
12,802
5
Redemptions, repayments and assets sold(7)
(11,368)
(2)
(1,736)
(7)
(316)
(13)
(13,420)
(22)
Changes in risk parameters and other movements(6)
335
(2)
(1,834)
(21)
33
22
(1,466)
(1)
Assets written off (7)
(16)
(5)
(16)
(5)
At 30 June 2024
158,362
11
18,728
111
1,998
85
179,088
207
Net movement in the period
(2,801)
(13)
731
1
(30)
(23)
(2,100)
(35)
ECL (release)/charge to the Income Statement
(13)
1
(18)
(30)
Less: Discount unwind
(1)
(1)
Less: Recoveries net of collection costs
15
15
Total ECL (release)/charge to the Income Statement
(13)
1
(4)
(16)
At 1 January 2023
176,965
25
13,533
131
1,848
95
192,346
251
Transfers from Stage 1 to Stage 2(3)
(4,444)
(2)
4,444
2
Transfers from Stage 2 to Stage 1(3)
3,336
19
(3,336)
(19)
Transfers to Stage 3(3)
(142)
(2)
(392)
(10)
534
12
Transfers from Stage 3(3)
4
190
5
(194)
(5)
Transfers of financial instruments
(1,246)
15
906
(22)
340
7
Net ECL remeasurement on stage transfer(4)
(17)
22
9
14
Change in economic scenarios(2)
(4)
(18)
2
(20)
Change to ECL models
New lending and assets purchased(5)
4,488
2
21
1
4,509
3
Redemptions, repayments and assets sold(7)
(12,245)
(3)
(833)
(6)
(231)
(8)
(13,309)
(17)
Changes in risk parameters and other movements(6)
2,760
3
144
(5)
17
2
2,921
Assets written off(7)
(24)
(6)
(24)
(6)
At 30 June 2023
170,722
21
13,771
103
1,950
101
186,443
225
Net movement in the period
(6,243)
(4)
238
(28)
102
6
(5,903)
(26)
ECL charge/(release) to the Income Statement
(4)
(28)
12
(20)
Less: Discount unwind
(1)
(1)
Less: Recoveries net of collection costs
(1)
(1)
Total ECL charge/(release) to the Income Statement
(4)
(28)
10
(22)
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RETAIL & BUSINESS BANKING: MORTGAGES – PORTFOLIOS OF PARTICULAR
INTEREST
Credit performance
Portfolio of particular interest(1)
Total
Interest-only
Part interest-
only, part
repayment (2)
Flexible
LTV >100%
Buy-to-let
Other
portfolio
30 June 2024
£m
£m
£m
£m
£m
£m
£m
Mortgage portfolio
168,589
37,261
12,158
4,850
406
15,128
116,870
Stage 1
148,173
29,987
10,135
3,638
116
13,657
106,048
Stage 2
18,438
6,354
1,772
975
234
1,420
10,055
Stage 3
1,978
920
251
237
56
51
767
Stage 3 ratio
1.19%
2.49%
2.07%
5.30%
13.90%
0.34%
0.66%
Properties in possession
32
17
5
4
6
1
10
Balance weighted LTV (indexed)
52%
49%
52%
37%
116%
60%
53%
31 December 2023
Mortgage portfolio
172,859
38,825
12,584
5,418
445
15,585
118,981
Stage 1
152,975
32,012
10,896
4,420
276
13,887
107,834
Stage 2
17,876
5,829
1,449
744
104
1,647
10,402
Stage 3
2,008
984
239
254
65
51
745
Stage 3 ratio
1.17%
2.55%
1.90%
5.01%
14.57%
0.33%
0.63%
Properties in possession
23
12
3
2
5
1
8
Balance weighted LTV (indexed)
51%
48%
51%
37%
116%
60%
53%
(1)Where a loan falls into more than one category, we include it in all the categories that apply. As a result, the sum of the mortgages in the segments of particular interest and the other portfolio does not agree to
the total mortgage portfolio.
(2)Mortgage balance includes both the interest-only part of £9,244m (2023: £9,531m) and the non-interest-only part of the loan.
30 June 2024 compared to 31 December 2023
In H124, the combined total proportion of interest-only loans, part interest-only, part repayment loans and flexible loans was broadly stable at 32.2% (2023:
32.9%).
BTL mortgage balances decreased £0.5bn to £15.1bn (2023: £15.6bn) driven by our strategy to deleverage our mortgage portfolio and changes in market
dynamics. In H124, the balance weighted average LTV of mortgage total new BTL lending was 56% (2023: 58%).
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RETAIL & BUSINESS BANKING: EVERYDAY BANKING – CREDIT RISK REVIEW
Credit performance
Business
banking
Other unsecured
Personal
loans
Credit
cards
Overdrafts
Total other
unsecured
Total
30 June 2024
£m
£m
£m
£m
£m
£m
Loans and advances to customers
1,504
2,136
2,597
436
5,169
6,673
of which:
Stage 1
1,297
1,927
2,081
212
4,220
5,517
Stage 2
101
177
464
195
836
937
Stage 3
106
32
52
29
113
219
Loss allowances(1)
16
67
153
68
288
304
Stage 3 undrawn exposures
2
36
4
40
42
Stage 3 ratio
7.16%
1.48%
3.32%
7.55%
2.92%
3.87%
Gross write-offs (6 months)
5
29
25
14
68
73
31 December 2023
Loans and advances to customers
1,819
2,064
2,674
471
5,209
7,028
of which:
Stage 1
1,574
1,743
2,283
207
4,233
5,807
Stage 2
115
294
345
236
875
990
Stage 3
130
27
46
28
101
231
Loss allowances(1)
16
66
140
78
284
300
Stage 3 undrawn exposures
2
33
4
37
39
Stage 3 ratio
7.25%
1.32%
2.95%
6.73%
2.65%
3.83%
Gross write-offs (12 months)
11
48
46
25
119
130
(1)The ECL allowance is for both on and off–balance sheet exposures.
30 June 2024 compared to 31 December 2023
Business Banking assets continued to reduce primarily due to the pay down of the BBLs portfolio. Total Stage 2 assets also reduced driven by Personal Loans
and Overdrafts, due to the release of the cost of living JAs. However, Credit Cards saw an increase due to the updated SICR rules. 57% (2023: 55%) of credit
card customers repay their balance in full each month and UPL average customer balances remained unchanged at £6,000.
CONSUMER FINANCE – CREDIT RISK REVIEW
Credit performance
30 June 2024
31 December 2023
£m
£m
Loans and advances to customers
4,880
5,228
of which:
Stage 1
4,539
4,870
Stage 2
305
330
Stage 3
36
28
Loss allowances(1)
70
70
Stage 3 ratio
0.75%
0.53 %
Gross write-offs
11
23
(1)The ECL allowance is for both on and off–balance sheet exposures.
30 June 2024 compared to 31 December 2023
In H124, we maintained our prudent Consumer (auto) finance underwriting criteria. The product mix was broadly unchanged, with wholesale balances
decreasing slightly.
Lower lending in H124 than H123, as a decision was made to focus on value and capital generation. At 30 June 2024, Consumer (auto) finance gross lending
(new business) was £752m (H123: £1,114m). Wholesale loans (Stock finance) to car dealerships at 30 June 2024 were approximately 8.6% (2023: 9.9%) of the
Consumer loan book. At 30 June 2024, the average Consumer (auto) finance loan size was £15,484 (2023: £17,308). 
The risk profile was stable in terms of our credit scoring acceptance policies. The overall risk performance was good with the vast majority of customers paying.
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CORPORATE & COMMERCIAL BANKING – CREDIT RISK REVIEW
Rating distribution
These tables show our credit risk exposure according to our internal rating scale (see the ‘Santander UK group level – credit risk review’ section) for each
portfolio. On this scale, the higher the rating, the better the quality of the counterparty.
Santander UK risk grade
9
8
7
6
5
4
3 to 1
Other(1)
Total
30 June 2024
£m
£m
£m
£m
£m
£m
£m
£m
£m
SME and mid corporate
241
870
2,869
3,822
3,120
1,551
112
12,585
Commercial Real Estate
641
1,774
2,238
713
215
5,581
Social Housing
9
2,968
5,067
8,044
9
3,209
6,578
4,643
6,060
3,833
1,766
112
26,210
Of which:
Stage 1
9
3,209
6,577
4,577
5,552
2,351
184
107
22,566
Stage 2
1
66
508
1,482
727
5
2,789
Stage 3
855
855
31 December 2023
SME and mid corporate
166
911
2,970
3,497
3,575
1,439
118
12,676
Commercial Real Estate
360
1,684
2,132
972
209
1
5,358
Social Housing
43
3,032
4,881
7,956
43
3,198
6,152
4,654
5,629
4,547
1,648
119
25,990
Of which:
Stage 1
43
3,130
6,152
4,618
4,715
2,363
141
118
21,280
Stage 2
68
36
914
2,184
762
1
3,965
Stage 3
745
745
(1)Typically smaller exposures which use scorecards instead of a rating model.
30 June 2024 compared to 31 December 2023
In H124, committed exposure increased by less than 1%, driven by an increase in the Commercial Real Estate portfolio, which was up by 4.2%. The rating
distribution saw a slight improvement in Commercial Real Estate, with the SME and mid corporate portfolios broadly stable.
Credit performance
We monitor exposures that show potentially higher risk characteristics using our Watchlist process. The table below shows the exposures we monitor, and those
we classify as Stage 3 by portfolio at 30 June 2024 and 31 December 2023.
Committed exposure
Watchlist
Fully
performing
Enhanced
monitoring
Proactive
management
Stage 3
Total(1)
Loss
allowances
30 June 2024
£m
£m
£m
£m
£m
£m
SME and mid corporate
10,168
466
1,202
749
12,585
339
Commercial Real Estate
5,064
21
390
106
5,581
37
Social Housing
7,775
269
8,044
1
23,007
487
1,861
855
26,210
377
31 December 2023
SME and mid corporate
10,140
462
1,447
627
12,676
341
Commercial Real Estate
4,734
10
496
118
5,358
39
Social Housing
7,752
204
7,956
22,626
472
2,147
745
25,990
380
(1)Includes committed facilities and derivatives.
30 June 2024 compared to 31 December 2023
In H124, Watchlist exposures decreased by £271m, driven by reductions in Proactive Management of 13.3%. The 31.9% (£65m) increase in Proactive
Management in the Social Housing portfolio was driven by a single borrower which was downgraded following concerns raised by the Social Housing regulators
rather than financial concerns.
PORTFOLIOS OF PARTICULAR INTEREST
Commercial Real Estate
In H124, committed exposure in our CRE portfolio increased by 4.2% and the rating distribution improved slightly. Watchlist exposures decreased by 18.8%,
driven by a small number of borrowers returning to fully performing. 
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CORPORATE CENTRE – CREDIT RISK REVIEW
Committed exposures
Rating distribution
Corporate Centre committed exposures mainly comprise Sovereign exposures and Structured Products (High Quality Liquid Assets, mainly Asset Backed
Securities and covered bonds) managed as part of our Eligible Liquidity Pool. These are low risk, high quality, investment grade exposures with a credit rating of
8 or 9 according to our internal rating scale (see the ‘Santander UK group level – credit risk review’ section).
Geographical distribution
We typically classify geographical location according to the counterparty’s country of domicile unless a full risk transfer guarantee is in place, in which case we
use the guarantor’s country of domicile instead. At 30 June 2024 and 31 December 2023 this is mainly focused in the UK.
Credit performance
We monitor exposures that show potentially higher risk characteristics using our Watchlist process. In Corporate Centre, committed exposures were all fully
performing at 30 June 2024 and 31 December 2023.
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Liquidity risk
Overview
Liquidity risk is the risk that, while still being solvent, we do not have the liquid financial
resources to meet our obligations when they fall due, or we can only get them at high
cost.
Liquidity risk management
In H124, there were no significant changes in the way we manage liquidity risk as
described in the 2023 Annual Report.
Liquidity risk review
In this section, we analyse our key liquidity metrics and our wholesale funding. We also
provide information on asset encumbrance.
Key metrics
RFB DoLSub NSFR of 132% (2023: 136%)
RFB DoLSub LCR of 140% (2023: 157%)
Wholesale funding with maturity <1 year £10.1bn (2023:
£11.9bn)
RFB DoLSub LCR eligible liquidity pool of £45.7bn (2023:
£48.3bn)
LIQUIDITY RISK REVIEW
Liquidity Coverage Ratio
This table shows our LCR at 30 June 2024 and 31 December 2023.
30 June 2024
31 December 2023
RFB DoLSub LCR(2)
£bn
£bn
Eligible liquidity pool (liquidity value)(1)
45.1
47.8
Net stress outflows
(32.2)
(30.4)
Surplus
12.9
17.4
Eligible liquidity pool as a percentage of anticipated net cash flows
140%
157%
(1)The liquidity value is calculated as applying an applicable haircut to the carrying value.
(2)The RFB LCR was 142% (2023:159%).
30 June 2024 compared to 31 December 2023
Strong LCR of 140% (2023: 157%), reduced following TFSME repayments.
LCR eligible liquidity pool
RFB DolSub LCR eligible liquidity pool of £45.7bn (2023: £48.3bn) includes £26.0bn cash and central bank reserves (2023: £36.1bn).
Term duration in the LCR eligible liquidity pool is hedged with swaps to offset mark to market movements from interest rate changes.
RFB DoLSub Net Stable Funding Ratio (NSFR)
30 June 2024
31 December 2023
%
%
RFB DoLSub NSFR
132
136
30 June 2024 compared to 31 December 2023
We remained in a strong liquidity position. We held sufficient liquid resources and had adequate governance and controls in place to manage the liquidity risks
arising from our business and strategy. At 30 June 2024 and 31 December 2023, the LCR and NSFR significantly exceeded regulatory requirements.
In H124, Santander UK purchased UK Gilts on a 'Hold-To-Collect-Cash-flows' basis. The notional value at 30 June 2024 was £1.5bn (2023: £nil).This means that
there is an increased allocation of liquid assets to longer-dated UK sovereign bonds to support ongoing HQLA requirements. In line with the rest of the LCR
eligible liquidity pool, term duration is hedged with swaps to offset mark to market movements from interest rate changes.
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FUNDING RISK REVIEW
Our funding strategy continues to be based on maintaining a conservatively structured balance sheet and diverse sources of funding to meet the needs of our
business strategy and plans. The CFO Division maintains a funding plan that complies with our LRA and regulatory liquidity and capital requirements.
Maturity profile of wholesale funding
This table shows our main sources of wholesale funding. It does not include securities finance agreements. The table is based on exchange rates at issue and
scheduled repayments and call dates. It does not reflect the final contractual maturity of the funding.
For details of the maturities of financial liabilities and off-balance sheet commitments, see Note 28 to the Condensed Consolidated Interim Financial Statements.
≤ 1
month
>1 and ≤ 3
months
>3 and ≤ 6
months
>6 and ≤ 9
months
>9 and ≤
12 months
Sub-total
≤ 1 year
>1 and
≤ 2 years
>2 and
≤ 5 years
>5 years
Total
30 June 2024
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
£bn
Downstreamed from Santander UK Group Holdings plc to Santander UK plc(1)
Senior unsecured – public benchmark
0.4
0.4
3.2
5.6
0.5
9.7
          –privately placed
0.1
0.1
Subordinated liabilities and equity (incl. AT1)
0.5
0.5
0.4
1.5
0.9
3.3
0.5
0.4
0.9
3.6
7.2
1.4
13.1
Other Santander UK plc
Deposits by banks
0.4
1.1
1.5
1.5
Certificates of deposit and commercial paper
1.8
2.6
4.4
4.4
Senior unsecured – public benchmark
0.4
0.4
0.3
0.7
            –privately placed
0.3
0.5
0.8
Covered bonds
0.4
1.0
0.9
2.3
3.8
9.6
1.2
16.9
Securitisation & structured issuance(2)
0.1
0.1
2.1
0.8
3.0
TFSME
9.1
3.9
13.0
Subordinated liabilities
0.7
0.7
2.2
4.1
1.1
1.3
8.7
12.9
15.9
3.5
41.0
Other group entities
Securitisation & structured issuance(3)
0.5
0.5
0.5
Total at 30 June 2024
2.2
4.1
1.1
1.8
0.9
10.1
16.5
23.1
4.9
54.6
Of which:
– Secured
0.4
1.1
0.9
0.5
2.9
12.9
15.6
2.0
33.4
– Unsecured
2.2
3.7
0.9
0.4
7.2
3.6
7.5
2.9
21.2
Total at 31 December 2023
1.4
7.3
1.6
0.5
1.1
11.9
22.3
19.7
3.7
57.6
Of which:
– Secured
0.1
1.0
0.9
0.4
1.1
3.5
18.6
11.3
1.1
34.5
– Unsecured
1.3
6.3
0.7
0.1
8.4
3.7
8.4
2.6
23.1
(1)95% of senior unsecured debt issued from Santander UK Group Holdings plc has been downstreamed to Santander UK plc as ‘secondary non-preferential debt’ in line with the guidelines from the Bank of
England for Internal MREL.
(2)Includes funding from mortgage-backed securitisation vehicles where Santander UK plc is the asset originator.
(3)Includes funding from asset-backed securitisation vehicles where entities other than Santander UK plc are the asset originator.
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Term issuance
In H124, our external term issuance (sterling equivalent) was:
Sterling
US Dollar
Euro
Other
Total H124
Total H123
£bn
£bn
£bn
£bn
£bn
£bn
Downstreamed from Santander UK Group Holdings plc to Santander UK plc
Senior unsecured – public benchmark
1.0
Subordinated debt and equity (inc. AT1)
0.4
0.4
0.3
0.4
0.4
1.3
Other Santander UK plc
Securitisations and other secured funding
0.8
0.8
0.8
Covered bonds
1.3
2.6
0.2
4.1
1.5
Senior unsecured – privately placed
0.2
0.2
2.3
2.6
0.2
5.1
2.3
Other group entities
Securitisations
0.5
Total gross issuances
2.7
2.6
0.2
5.5
4.1
Encumbrance
Encumbrance of customer loans and advances
We issued securitised products to a diverse investor base through our prime mortgage-backed and other asset-backed funding programmes. We raised funding
with mortgage-backed notes, both issued to third parties and retained – the latter being central bank eligible collateral for funding purposes in other Bank of
England facilities. We also have a covered bond programme, under which we issue securities to investors secured by a pool of residential mortgages. For more
on these programmes, see Notes 14 and 26 to the Consolidated Financial Statements in the 2023 Annual Report.
30 June 2024 compared to 31 December 2023
Our level of encumbrance from external and internal issuance of securitisations and covered bonds increased in H124 to £33.2bn (2023: £27.9bn). For more,
see Note 14 to the Consolidated Financial Statements in the 2023 Annual Report and Note 10 to the Condensed Consolidated Interim Financial Statements.
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Capital risk
Overview
Capital risk is the risk that we do not have an adequate amount or quality of capital to
meet our internal business needs, regulatory requirements and market expectations.
Capital risk management
In H124, there were no significant changes in the way we manage capital risk as
described in the 2023 Annual Report.
Capital risk review
In this section, we analyse our capital resources and key capital ratios.
Key metrics
CET1 capital ratio of 15.4% (2023: 15.4%)
Total qualifying regulatory capital of £14.3bn (2023:
£14.6bn)
CAPITAL RISK REVIEW
Meeting evolving capital requirements
We target a CET1 management buffer of sufficient size to absorb volatility in CET1 deductions, capital supply and capital demand whilst remaining above the
current and expected future regulatory CET1 requirement. Distribution restrictions would be expected to be applied if we were unable to meet both our minimum
requirement, which consists of the Pillar 1 minimum plus Pillar 2A, the CRD IV buffers consisting of the Capital Conservation Buffer (CCB), the Countercyclical
Capital Buffer (CCyB), and the Other Systemically Important Institutions Buffer (O-SII).
Key capital ratios
30 June 2024
31 December 2023
%
%
CET1 capital ratio
15.4
15.4
AT1
2.7
2.9
Tier 2
3.2
3.2
Total capital ratio
21.3
21.5
The total subordination available to Santander UK plc senior unsecured bondholders was 21.3% (2023: 21.5%) of RWAs.
Return on assets - profit after tax divided by average total assets was 0.22% (H123: 0.29%).
30 June 2024 compared to 31 December 2023
The CET1 capital ratio remained stable at 15.4%, following interim dividends paid in H124.
Regulatory capital resources
This table shows our qualifying regulatory capital:
30 June 2024
31 December 2023
£m
£m
CET1 capital
10,305
10,443
AT1 capital
1,860
1,956
Tier 1 capital
12,165
12,399
Tier 2 capital
2,147
2,172
Total regulatory capital(1)
14,312
14,571
(1)Capital resources include a transitional IFRS 9 benefit at 30 June 2024 of £15m (2023: £43m).
30 June 2024 compared to 31 December 2023
We paid £554m interim dividends (2023: £1.5bn).
Risk-weighted assets
Total Risk-weighted assets at 30 June 2024 were £67.1bn (2023: £67.8bn), which are consistent with our regulatory filings.
30 June 2024 compared to 31 December 2023
We completed a Significant Risk Transfer securitisation transaction covering a portfolio of CCB corporate and commercial real estate exposures. Further risk
reduction transactions will be considered to manage risk exposure and RWA levels.
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Santander UK plc33
Market risk
Overview
Market risk comprises banking market risk and trading market risk.
Market risk management
In H124, there were no significant changes in the way we manage market risk as
described in the 2023 Annual Report.
Market risk review
In this section, we analyse our key banking and trading market risk metrics.
Key metrics
Net Interest Income (NII) sensitivity to +100bps was
£119m and to ‑100bps was £(119)m (2023: £220m and
£(220)m).
Economic Value of Equity (EVE) sensitivity to +100bps
was £(621)m and to ‑100bps was £599m (2023: £(299)m
and £265m).
NON-TRADED MARKET RISK REVIEW
Interest rate risk
Yield curve risk
The table below shows how our net interest income would be affected by a parallel shift (both up and down) applied instantaneously to the yield curve at 30 June
2024 and 31 December 2023. Sensitivity to parallel shifts represents the amount of risk in a way that we think is both simple and scalable.
30 June 2024
31 December 2023
+100bps
-100bps
+100bps
-100bps
£m
£m
£m
£m
NII sensitivity(1)
119
(119)
220
(220)
EVE sensitivity
(621)
599
(299)
265
(1) Based on modelling assumptions of repricing behaviour.
30 June 2024 compared to 31 December 2023
In H124, we continued to actively manage the structural position in line with non-rate sensitive liabilities in order to manage interest rate risk.
NII sensitivity is adversely exposed to down shock-scenarios driven by margin compression of core liabilities, offset by the structural position. EVE sensitivity is
adversely exposed to rising interest rate scenarios. In H124 EVE sensitivity increased and NII sensitivity decreased mainly reflecting the overall increase in the
structural position relative to non-rate sensitive liabilities.
TRADED MARKET RISK REVIEW
30 June 2024 compared to 31 December 2023
In H124, there were no significant changes to our traded market risk exposures. The Internal VaR for exposure to traded market risk at 30 June 2024 was less
than £1m (2023: less than £1m).
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Santander UK plc34
Pension risk
Overview
Pension risk is the risk caused by our statutory contractual or other liabilities with respect
to a pension scheme (whether set up for our employees or those of a related company
or otherwise). It also refers to the risk that we will need to make payments or other
contributions with respect to a pension scheme due to some other reason.
Pension risk management
In H124, there were no significant changes in the way we manage pension risk as
described in the 2023 Annual Report.   
Pension risk review
In this section, we give an update on key movements in pension risk profile in H124. 
Key metrics
Funding Deficit at Risk was £860m (2023: £980m)
Funded defined benefit pension scheme accounting
surplus was £622m (2023: £723m)
PENSION RISK REVIEW
30 June 2024 compared to 31 December 2023
The underlying level of risk in the Scheme reduced during H124, primarily driven by increased interest and inflation hedging and the continuing disposals of
illiquid assets, including the sale of some private equity assets.
Risk monitoring and measurement
Our main focus is to ensure the Scheme achieves the right balance between risk and reward whilst minimising the impact on our capital and financial position. At
30 June 2024, the Funding Deficit at Risk decreased to £860m (2023: £980m), mainly due to the hedging noted above with the interest rate hedge ratio at 98%
(2023: 89%) and the inflation hedge ratio at 97% (2023: 82%) on a funding basis.
The impact from variations in the IAS 19 position on CET1 capital was not significant in H124. For more on the impact of our defined benefit schemes on capital,
see the 'Capital risk' section.
In H124, we adopted a new version of the model that we use to set the IAS19 discount rate. The updated model is based on an expanded data set which is
expected to improve the stability of the model. We also updated the mortality improvement assumption we use to value the floating leg of the longevity swap
following a mortality basis review carried out by the insurer and the Trustee.
Accounting position
The accounting position deteriorated in H124. The Scheme sections in surplus had an aggregate surplus of £622m at 30 June 2024 (2023: £723m) while there
was one section which had a deficit of £6m (2023: £41m). The overall funded position was a £616m surplus (2023: £682m surplus). We reported unfunded
liabilities of £24m at 30 June 2024 (2023: £25m). A number of factors caused the position to deteriorate over H124, with notable drivers being rises in gilt yields
reducing the value of the assets; a reduction in the value of the longevity swap following a change in the mortality assumption used to value the floating leg; some
decreases in return seeking asset values; and deterioration caused by pension increases being higher than expected based on our assumptions. These factors
were partially offset by a fall in the liability value, driven by the rise in the gilt yields and an increase in credit spreads, deficit contributions paid over the period,
and a change in Scheme actuarial factors following a review by the Trustee. There remains considerable market uncertainty and our position could change
materially over a short period.
For more on our pension schemes, including the asset allocation and our accounting assumptions, see Note 23 to the Condensed Consolidated Interim Financial
Statements.
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Santander UK plc35
Strategic and business risk
Overview
Strategic and business risk is the risk of significant loss or underperformance against planned objectives; damage arising from strategic decisions or their
poor implementation; an inability to adapt to external developments that impact the long-term interests of our key stakeholders.
Strategic and business risk management
In H124, there were no significant changes in the way we manage strategic and business risk as described in the 2023 Annual Report.   
Strategic and business risk review
In this section, we give an update on key movements in strategic and business risk in H124. 
STRATEGIC AND BUSINESS RISK REVIEW
30 June 2024 compared to 31 December 2023
We are in a constantly changing environment, and this impacts the way we do business. The geopolitical uncertainty continued due to the ongoing conflicts in
Ukraine and in the Middle East, as well as the outcomes of significant elections around the world. This slowed the pace of economic recovery. We managed our
balance sheet in a higher for longer interest rate environment and continued to simplify our operating model, which supports the transformation of our
organisation. We proactively reached out to our customers and gave them financial support where needed. We also helped our customers manage their finances
by providing them with multiple planning tools and financial health checks.
Our business model is focused on building customer loyalty, through being digital first with a human touch. We made progress in executing our transformation
programme with a key focus on improving customer experience, simplifying our products, digitalisation, automation and consolidation of platforms by leveraging
the Group’s common platforms. We continued to prioritise our customers’ needs, underlining our commitment to Consumer Duty.
Our climate ambitions and commitment to managing climate-related impacts are strategically important to our business. So far, we raised and facilitated £15bn of
Green Finance against our 2025 target of £20bn. Aligned to our commitment to support our customers, we launched three test and learn propositions. These are
a smart heating controls partnership with Tado, a solar partnership with Octopus and an enhanced EPC offering with Vibrant to support our mortgage customers
to decarbonise their homes.
Competitive pressures continued in H124, and we saw a renewed focus on Mergers and Acquisition activity with several relevant transactions in the UK banking
market in recent months. We remained competitive by launching new products such as our Edge Credit Card which offers cashback, 95% loan to value
mortgages for new builds and an improved mobile app for all our retail customers. We grew our business and corporate customers and gave them connections
to our global network to support their ambitions of overseas expansion. We continued to invest in our technology to provide a high-quality customer experience. 
Overall, we remain focused on securing good customer outcomes, improving efficiency, and building a responsible and sustainable business, while continuing to
progress with our agenda to tackle climate change. This will allow us to meet the changing needs of our customers and deliver improved returns over the long-
term.
Reputational risk
Overview
Reputational risk is the risk of damage to the way our reputation and brand are perceived by the public, clients, government, colleagues, investors, or any
other interested party.
Reputational risk management
In H124, there were no significant changes in the way we manage reputational risk as described in the 2023 Annual Report.   
Reputational risk review
In this section, we provide an update on key movements in reputational risk in H124.
REPUTATIONAL RISK REVIEW
30 June 2024 compared to 31 December 2023
In H124, our key reputational risks arose from prolonged cost of living pressures and a changing political landscape. To manage this, we regularly and proactively
shared information with key external stakeholders on the actions we took to support customers, colleagues and communities. Particular areas of external focus
included our support for customers facing financial difficulties and for mortgage holders.
We also faced significant scrutiny from the UK media on financial crime. To manage this, we responded promptly to enquiries and increased our engagement
with key journalists to proactively set our position.
We faced significant reputational risks arising from the Santander global data breach, even though the breach had no material effect on Santander UK. To
manage this, we worked closely with colleagues across the Group to develop communications for both external and internal audiences in order to mitigate risks.
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Operational risk
Overview
Operational risk is the risk of loss due to inadequate or failed internal processes, people
and systems, or external events.
Operational risk management
In H124, there were no significant changes in the way we manage operational risk as
described in the 2023 Annual Report.
Operational risk review
In this section, we give an update on key movements in operational risk in H124.
Key metrics
Operational risk losses (over £10,000) reduced by 45%
compared to H123.
OPERATIONAL RISK REVIEW
30 June 2024 compared to 31 December 2023
Operational risk event losses
H124 losses remained within our risk appetite. We did not experience any material (greater than £10m) operational risk losses, with the exception of overall fraud
losses. We continued to maintain provisions to cover customer remediation programmes and their associated costs.
Business disruption
We continued to address the vulnerabilities identified as part of complying with the Operational Resilience regulatory requirements by March 2025, as described
in the 2023 Annual Report. This included embedding resilience through our business disruption response, including communication to our customers and
stakeholders. We continued acting on lessons learned from the analysis of live events and severe but plausible scenario tests. We progressed implementation of
a target operating model to support operational resilience. The Board approved our last annual operational resilience self-assessment in March 2024 and
regularly monitors our progress on enhancing all our operational resilience capabilities.
Cybersecurity
Information and cybersecurity remain a key focus. In H124 we experienced a reportable data breach at one of our suppliers affecting staff personal information.
We also responded to a number of other third-party incidents that did not result in notable impacts. We continued to enhance our threat prevention controls and
test our business area recovery plans against a range of scenarios. We continued to see increasing ransomware attacks across all sectors, driven by
compromises in supply chain tools, and we expect this trend to remain. We continued to invest in the right skills and resources to manage data and cyber risks,
and constantly monitor cyber threats, including those from the geopolitical environment.
Data management
In H124, we continued to monitor and mitigate data risk through enhanced governance structures and processes. The key focus is on continuing to build a strong
data foundation for the future by prioritising the critical data universe, supported by a new operating model including business process ownership with enhanced
focus on end-to-end controls. Our multiyear data programme is delivering in line with the data strategy driven by the Chief Data Officer, with a renewed focus on
improving the quality and architecture of the key data underpinning our critical business and regulatory processes.
Fraud
Fraud risk losses remain a material driver of our operational risk loss position, in line with the wider UK financial services industry. Social engineering techniques
used by fraudsters are a significant threat to customers and are outside of our controls. Authorised Push Payment (APP) fraud is our largest fraud type, and we
focus on preventative measures in response to increasing fraud attacks. In H124, we continued to enhance our preventative capabilities and our controls,
including further changes to our dynamic 'scam warnings' in our online banking payment process. We continued to focus on customer education, and a key part
of our strategy is presenting customers with tailored questions and warnings specific to their payment journey. We also played a collaborative role in fraud
management with industry partners, through UK Finance and Stop Scams UK, alongside our customer awareness campaigns on the most common fraud
scams.
IT
The importance of IT remains at the centre of our activities and we continued to progress a bank-wide programme to address key risks in our IT estate, including
increasing obsolescence, partly due to the fast pace of technological evolution. We expect the programme to deliver risk reduction over a two-year period and we
closely monitor improvements.
Legal
Our legal risk profile remained heightened but broadly stable in H124, reflecting the number and value of legal risks that we continue to manage. We continued to
evaluate and respond to the evolving legal and regulatory environment, including the implementation of the Consumer Duty in relation to off-sale products, the
introduction of the access to cash regime and APP fraud mandatory reimbursement regime under the Financial Services and Markets Act 2023 and the Digital
Markets, Competition and Consumer Act 2024. We expect the new government will introduce new legislation that is likely to impact the Santander UK group’s
business. We made substantial progress to align material third party contracts to PRA Supervisory Statement 2/21 and to enable international data transfers in
line with the Schrems II judgement. While litigated PPI claim volumes remained stable, we continued to prepare for the trial in March 2025 of the on-going large
scale complex PPI related litigation brought by AXA and to respond to initiatives by claimant law firms to re-open cases subject to the FCA redress regime for PPI
complaints. Litigation, FOS complaints and the FCA review relating to historical motor finance discretionary commission arrangements remained an area of
focus. There were no material developments in H124 in relation to the German criminal and tax investigation relating to historical dividend tax arbitrage
transactions. We continued to manage our legal risk in relation to thematic Court actions and FOS complaints related to fraud, mortgages and unaffordable
lending. For more, see Note 24 to the Condensed Consolidated Interim Financial Statements.
People
People risk continues to be affected by changes in our operating models and the execution of our strategies. We continued to adapt and respond to these risks;
in particular, the risks associated with the phased relocation of our Head Office to Unity Place in Milton Keynes, which are under close monitoring and
management. H124 continued to show lower levels of wellbeing-related absence. Attrition rates stabilised after periods of successive rises in 2022 reflecting the
buoyant job market. We continued to advocate hybrid working and encourage colleagues to attend our offices regularly. We also give support in response to the
impact of external economic factors on some colleagues.
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Outsourcing and third party supplier
We continued to rely extensively on third parties for a range of goods and services, provided by both Banco Santander and external suppliers. In H124, we
reassessed our major suppliers against a revised set of controls and implemented new metrics to manage our risk exposure.
Transformation and change
We continued our transformation to simplify, digitise processes and customer journeys, reduce costs, extend internal capabilities and ensure a resilient operating
model. This includes delivery against a broad transformation agenda with focus on cloud migration, further digitalisation and managing obsolescence. We are
also focusing on ensuring transformation and change is safely and sustainably transitioned into business as usual without unacceptable impact on our risk profile
underpinning strategic decisions.
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Financial crime risk
Overview
Financial crime (FC) risk is the risk that we are used to further financial crime, including money laundering, terrorist financing, sanctions evasion, bribery
and corruption, and the facilitation of tax evasion.
Financial crime risk management
In H124, there were no significant changes in the way we manage financial crime risk as described in the 2023 Annual Report.
Financial crime risk review
In this section, we give an update on key developments in financial crime risk in H124.
FINANCIAL CRIME RISK REVIEW
30 June 2024 compared to 31 December 2023
We take our financial crime responsibilities extremely seriously. Protecting the communities we serve from the social and economic impacts of financial crime
remains a top priority. The financial crime landscape continues to be complex, with evolving regulatory and legal requirements, geo-political factors and ever-
changing criminal methods influencing the risks we face. In H124, we:
Continued maturing our financial crime oversight capabilities and our FC Centre of Excellence operations, to further integrate financial crime risk management
operations across the business.
Maintained Board and Senior management focus on the management of financial crime risk as one of our top priorities, including through the Executive
Economic Crime Committee.
Updated our financial crime policies and standards to reflect the latest external requirements and best practice, and to align with Banco Santander policy
requirements. We supported business areas with implementation guidance.
Continuously reviewed our operations and processes to maintain appropriate responses to the fluidity and complexity of global sanctions regimes, deploying
supplemental technology in our screening processes.
Continued efforts to simplify and digitise customer due diligence processes for new and existing customers.
Introduced additional Transaction Monitoring Technology to increase the tools available to us to fight against modern slavery and human trafficking.
Improved the data we hold for our customers through our remediation programme.
Continued working with the Banco Santander Group to collaborate in sharing best practice and exploring opportunities to leverage its platforms and
technologies.
Continued to play an active role across the public-private partnerships, working closely with government, trade bodies and industry on issues that may impact
our Financial Crime Compliance capabilities. This included extensive work across the sanctions portfolio, such as raising awareness across the Santander UK
group and joint work with the UK Government on identifying new risks and sanctions evasion methodologies. It also included horizon scanning and
engagement on ongoing and forthcoming legislation and on emerging jurisdictional and sectoral risks we face.
Took part in external engagements and responded to key consultations, such as the HM Treasury AML Supervisory Reform and the Money Laundering
Regulations, and various Financial Action Task Force consultations.
Continued engaging externally on critical strategic public sector documents, such as the implementation of the Economic Crime Plan 2 and Fraud Strategy,
forthcoming publications including the new UK National Risk Assessment, and ongoing work on system prioritisation within the economic crime ecosystem.
Model risk
Overview
Model risk is the risk that the predictions from models may be inaccurate, causing sub-optimal decisions to be made; or that a model may be used
inappropriately. These potential adverse consequences can lead to reputational damage, regulatory non-compliance, a deterioration in prudential position,
or financial losses.
Model risk management
In H124, there were no significant changes in the way we manage model risk as described in the 2023 Annual Report.
Model risk review
In this section, we give an update on key developments in model risk in H124.
MODEL RISK REVIEW
30 June 2024 compared to 31 December 2023
We maintain a risk-based approach to management and control, focusing on model monitoring and independent model reviews of our more material models,
such as those for credit losses and those with defined regulatory standards.
We continued work to fully embed requirements relating to the regulations introduced by the PRA in 2023 (Supervisory Statement SS1/23) that increased focus
on model risk management across the industry. We carried on developing our regulatory model suite in line with supervisory expectations, focusing on capital
adequacy. In H124, we implemented new impairment models for Retail Mortgages and CCB to embed long standing JAs into the models.
As part of our ESG commitment and the overall industry focus, we continued to develop our internal risk models that consider climate change risk factors with
longer forecast horizons. We intend to increase internal climate change risk expertise to reduce reliance on our external providers and to continue evolving the
models. This allows us to future proof capabilities for future regulation.
As the use of AI tools is increasing within the industry, we continued to develop a robust control environment to support these tools.
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Conduct and regulatory risk
Overview
We manage the conduct and non-financial regulatory risk types in one framework. We
do this to reflect their similarities.
Conduct and regulatory risk management
In H124, there were no significant changes in the way we manage conduct and
regulatory risk as described in the 2023 Annual Report.
Conduct and regulatory risk review
In this section, we give an update on key developments in conduct and regulatory risk
in H124.
Key metrics
Customer remediation provision was £73m (2023:
£106m)
Litigation and other regulatory provision was £104m
(2023: £132m)
CONDUCT AND REGULATORY RISK REVIEW
30 June 2024 compared to 31 December 2023
The Conduct and Regulatory environment continues to see a demanding agenda. To fully consider customer and conduct impacts across our business, our
customers remain at the centre of our culture and purpose. We monitor and regularly review our customers' experiences and take action to ensure they receive
good outcomes.
As part of this, we:
Continued to proactively contact customers who may be at risk of experiencing early signs of financial stress, to try and help them avoid longer term financial
difficulty by referring them to internal and external sources of assistance alongside ongoing customer engagement and support plans.
Continued to focus on providing financial support for business customers. We continued to further evolve our Financial Support team and support to SMEs,
with increased investment in people and IT to ensure we continue to drive good outcomes for customers and can tailor help to our customers, whilst managing
the increased inflow of customers affected by cost of living pressures.
Delivered a significant number of enhancements of our products and services across the business and support areas to align to the Consumer Duty
requirements. These include improving the clarity and understanding of communications, simplifying and digitising customer journeys, and adjusting fees and
charges in light of the new fair value requirements. In addition, we have designed, enhanced and implemented the necessary capabilities, processes and tools
to further evolve our monitoring and delivery of good customer outcomes.
Continued to actively participate in schemes to ensure the long-term future of access to cash, including supporting the set-up of shared banking hubs and
wider engagement with LINK and industry partners.
Assessed ongoing and new policy areas in the FCA's 2024/25 Business Plan. The FCA's key focus continues to be on reducing and preventing serious
consumer harm; setting and testing higher standards; and promoting competition and positive change. We continued to address these in our controls, product
and service processes and frameworks, to adapt in line with the evolution of a digital economy.
Actively worked with the PSR, UK Finance, Pay.UK and other industry partners, on the PSR’s upcoming Mandatory Reimbursement regulations which comes
into force in October 2024. Our focus is ensuring consistent standards can be agreed across the industry whilst also ensuring our operational environment will
be ready for the implementation date and we are able to meet our obligations.
Like all UK banks, we continued to see a demanding regulatory agenda focused on consumer outcomes and customer vulnerability, including Consumer Duty.
We continued to evaluate the evolving regulatory environment, particularly given the Financial Services and Markets Act. Conduct risks will likely continue to rise
in the near and medium-term, as banks deal with increasing numbers of personal and business borrowers who are impacted by the rising cost of living under the
Consumer Duty framework.
When we implement change, we focus on ensuring that our strategy, leadership, governance arrangements, and approach to managing and rewarding staff
does not lead to a detrimental impact on our customers, competition, or to market integrity.
We also remain committed to protecting the personal data we collect and use, and respecting the data protection rights of our customers, our people and others
associated with us. Our data protection policy and processes reflect current data protection laws and regulations, and all employees, businesses and third-party
suppliers are required to comply with them.
For key movements in our financial crime risk profile, see the 'Financial crime risk review' section.
Accounting position
For more on our provisions, see Note 22 to the Condensed Consolidated Interim Financial Statements. For more on our contingent liabilities, see Note 24 to the
Condensed Consolidated Interim Financial Statements.
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Financial statements
Contents
Primary financial statements
Condensed Consolidated Income Statement
Condensed Consolidated Statement of
Comprehensive Income
Condensed Consolidated Balance Sheet
Condensed Consolidated Cash Flow Statement
Condensed Consolidated Statement of Changes in
Equity
Notes to the financial statements
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Condensed Consolidated Income Statement (unaudited)
For the half year to
30 June 2024
30 June 2023
Notes
£m
£m
Interest and similar income
6,279
5,346
Interest expense and similar charges
(4,175)
(2,985)
Net interest income
2,104
2,361
Fee and commission income
370
401
Fee and commission expense
(242)
(251)
Net fee and commission income
128
150
Other operating income
63
83
Total operating income
2,295
2,594
Operating expenses before credit impairment charges, provisions and charges
3
(1,279)
(1,219)
Credit impairment charges
4
(61)
(105)
Provisions for other liabilities and charges
4
(142)
(148)
Total credit impairment charges, provisions and charges
(203)
(253)
Profit before tax
813
1,122
Tax on profit
5
(213)
(308)
Profit after tax
600
814
Attributable to:
Equity holders of the parent
600
814
Profit after tax
600
814
The accompanying Notes to the Financial Statements form an integral part of these Condensed Consolidated Interim Financial Statements.
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Condensed Consolidated Statement of Comprehensive Income (unaudited)
For the half year to
30 June 2024
30 June 2023
£m
£m
Profit after tax
600
814
Other comprehensive (expense)/income that may be reclassified to profit or loss subsequently:
Movement in fair value reserve (debt instruments):
- Change in fair value
(29)
(12)
- Income statement transfers
39
8
- Taxation
(3)
1
7
(3)
Cash flow hedges:
- Effective portion of changes in fair value
(412)
(1,187)
- Income statement transfers
72
1,112
- Taxation
95
21
(245)
(54)
Net other comprehensive expense that may be reclassified to profit or loss subsequently
(238)
(57)
Other comprehensive (expense)/income that will not be reclassified to profit or loss subsequently:
Pension remeasurement:
- Change in fair value
(159)
(160)
- Taxation
45
45
(114)
(115)
Own credit adjustment:
- Change in fair value
(11)
(7)
- Taxation
3
2
(8)
(5)
Net other comprehensive expense that will not be reclassified to profit or loss subsequently
(122)
(120)
Total other comprehensive expense net of tax
(360)
(177)
Total comprehensive income
240
637
Attributable to:
Equity holders of the parent
240
637
Total comprehensive income
240
637
The accompanying Notes to the Financial Statements form an integral part of these Condensed Consolidated Interim Financial Statements.
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Condensed Consolidated Balance Sheet (unaudited)
At 30 June 2024
30 June 2024
31 December 2023
Notes
£m
£m
Assets
Cash and balances at central banks
26,875
38,214
Derivative financial instruments
7
1,131
1,432
Other financial assets at fair value through profit or loss
8
249
262
Loans and advances to customers
9
203,043
207,435
Loans and advances to banks
1,040
1,080
Reverse repurchase agreements - non-trading
11
15,319
12,468
Other financial assets at amortised cost
12
1,744
152
Macro hedge of interest rate risk
(1,034)
(632)
Financial assets at fair value through other comprehensive income
8,618
8,481
Interests in other entities
13
266
245
Intangible assets
14
1,521
1,548
Property, plant and equipment
15
1,455
1,494
Current tax assets
5
557
490
Retirement benefit assets
23
622
723
Other assets
2,769
2,043
Assets held for sale
29
13
13
Total assets
264,188
275,448
Liabilities
Derivative financial instruments
7
741
818
Other financial liabilities at fair value through profit or loss
16
973
899
Deposits by customers
17
184,874
190,850
Deposits by banks
18
16,499
20,332
Repurchase agreements - non-trading
19
6,623
8,411
Debt securities in issue
20
34,053
33,910
Subordinated liabilities
21
2,397
2,386
Macro hedge of interest rate risk
52
86
Other liabilities
3,269
2,479
Provisions
22
380
402
Deferred tax liabilities
5
154
186
Retirement benefit obligations
23
30
66
Total liabilities
250,045
260,825
Equity
Share capital
3,105
3,105
Share premium
5,620
5,620
Other equity instruments
25
1,860
1,956
Retained earnings
4,149
4,295
Other reserves
(591)
(353)
Total equity
14,143
14,623
Total liabilities and equity
264,188
275,448
The accompanying Notes to the Financial Statements form an integral part of these Condensed Consolidated Interim Financial Statements.
The Financial Statements were approved and authorised for issue by the Board on 8 August 2024 and signed on its behalf by:
Mike Regnier
Angel Santodomingo
Chief Executive Officer
Chief Financial Officer
Company Registered Number: 02294747
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Condensed Consolidated Cash Flow Statement (unaudited)
For the half year to
30 June 2024
30 June 2023
£m
£m
Cash flows from operating activities
Profit before tax
813
1,122
Adjustments for:
Non-cash items included in profit
327
1,029
Change in operating assets
4,724
8,032
Change in operating liabilities
(10,898)
(9,355)
Corporation taxes paid
(171)
(295)
Effects of exchange rate differences
154
(437)
Net cash flows from operating activities
(5,051)
96
Cash flows from investing activities
Purchase of property, plant and equipment and intangible assets
(176)
(235)
Proceeds from sale of property, plant and equipment and intangible assets
91
78
Purchase of financial assets at amortised cost and financial assets at FVOCI
(7,017)
(3,417)
Proceeds from sale and redemption of financial assets at amortised cost and financial assets at FVOCI
4,875
2,088
Net cash flows from investing activities
(2,227)
(1,486)
Cash flows from financing activities
Issue of other equity instruments
400
Issue of debt securities and subordinated notes
5,135
2,326
Issuance costs of debt securities and subordinated notes
(14)
(10)
Repayment of debt securities and subordinated notes
(4,791)
(1,598)
Repurchase of other equity instruments
(500)
Dividends paid on ordinary shares
(554)
(410)
Dividends paid on preference shares and other equity instruments
(66)
(61)
Principal elements of lease payments
(20)
(34)
Net cash flows from financing activities
(410)
213
Change in cash and cash equivalents
(7,688)
(1,177)
Cash and cash equivalents at beginning of the period
42,502
46,484
Effects of exchange rate changes on cash and cash equivalents
(14)
(197)
Cash and cash equivalents at the end of the period
34,800
45,110
Cash and cash equivalents consist of:
Cash and balances at central banks
26,875
39,612
Less: restricted balances
(1,330)
(2,076)
25,545
37,536
Other cash equivalents: Loans and advances to banks - Non-trading
859
925
Other cash equivalents: Reverse repurchase agreements
8,396
6,649
Cash and cash equivalents at the end of the period
34,800
45,110
The accompanying Notes to the Financial Statements form an integral part of these Condensed Consolidated Interim Financial Statements.
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Condensed Consolidated Statement of Changes in Equity (unaudited)
For the half year to
Other reserves
Share
capital
Share
premium
Other equity
instruments
Fair value
Cash flow
hedging
Currency
translation
Retained
earnings
Total
£m
£m
£m
£m
£m
£m
£m
£m
At 1 January 2024
3,105
5,620
1,956
(6)
(348)
1
4,295
14,623
Profit after tax
600
600
Other comprehensive income/(expense), net of tax:
- Fair value reserve (debt instruments)
7
7
- Cash flow hedges
(245)
(245)
- Pension remeasurement
(114)
(114)
- Own credit adjustment
(8)
(8)
Total other comprehensive income/(expense)
7
(245)
(122)
(360)
Total comprehensive income/(expense)
7
(245)
478
240
Issue of other equity instruments
400
400
Repurchase of other equity instruments
(496)
(4)
(500)
Dividends on ordinary shares
(554)
(554)
Dividends on preference shares and other equity instruments
(66)
(66)
At 30 June 2024
3,105
5,620
1,860
1
(593)
1
4,149
14,143
At 1 January 2023
3,105
5,620
1,956
5
(1,128)
1
4,848
14,407
Profit after tax
814
814
Other comprehensive (expense), net of tax:
- Fair value reserve (debt instruments)
(3)
(3)
- Cash flow hedges
(54)
(54)
- Pension remeasurement
(115)
(115)
- Own credit adjustment
(5)
(5)
Total other comprehensive (expense)
(3)
(54)
(120)
(177)
Total comprehensive (expense)/income
(3)
(54)
694
637
Dividends on ordinary shares
(410)
(410)
Dividends on preference shares and other equity instruments
(61)
(61)
At 30 June 2023
3,105
5,620
1,956
2
(1,182)
1
5,071
14,573
The accompanying Notes to the Financial Statements form an integral part of these Condensed Consolidated Interim Financial Statements.
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1. ACCOUNTING POLICIES
The financial information in these Condensed Consolidated Interim Financial Statements is unaudited and does not constitute statutory accounts as defined in
section 434 of the UK Companies Act 2006. Statutory accounts for the year ended 31 December 2023 have been delivered to the Registrar of Companies.
The Condensed Consolidated Interim Financial Statements reflect all adjustments that, in the opinion of management, are necessary for a fair statement of the
results of operations for the interim period. All such adjustments to the financial information are of a normal, recurring nature. Because the results from common
banking activities are so closely related and responsive to changes in market conditions, the results for any interim period are not necessarily indicative of the
results that can be expected for the year.
The Condensed Consolidated Interim Financial Statements have been prepared in accordance with International Accounting Standard IAS 34 ‘Interim Financial
Reporting', as issued by the International Accounting Standards Board (IASB) and adopted in the UK, and the Disclosure Guidance and Transparency Rules
sourcebook of the UK's Financial Conduct Authority (FCA). They do not include all the information and disclosures normally required for full annual financial
statements and should be read in conjunction with the Consolidated Financial Statements of Santander UK plc (the Company) and its subsidiaries (collectively
Santander UK or the Santander UK group) for the year ended 31 December 2023 which were prepared in accordance with UK-adopted International Accounting
Standards (IAS). Those consolidated financial statements were also prepared in accordance with International Financial Reporting Standards (IFRS) as issued
by the IASB, including interpretations issued by the IFRS Interpretations Committee, as there were no applicable differences from IFRS as issued by the IASB for
the periods presented.
The same accounting policies, presentation and methods of computation are followed in these Condensed Consolidated Interim Financial Statements as were
applied in the presentation of the Santander UK group’s 2023 Annual Report.
Future accounting developments
The IASB issued the following new/amended accounting standards which are not yet effective and have not been endorsed for use in the UK:
Effective 1 January 2026: ‘Amendments to the Classification and Measurement of Financial Instruments’ (Amendments to IFRS 9 ‘Financial Instruments’ and
IFRS 7 ‘Financial Instruments: Disclosures’) - the amendments set out changes to settling financial liabilities using an electronic payment system, assessing
contractual cash flow characteristics of financial assets including those with environmental, social and governance (ESG)-linked features and requiring
additional disclosures for certain financial instruments.
Effective 1 January 2027: IFRS 18 ‘Presentation and Disclosure in Financial Statements’ – the new standard will replace IAS 1 ‘Presentation of Financial
Statements’ and introduces changes to the categories for classifying income and expenses and subtotals presented in the income statement and new or
amended disclosures in respect of management-defined performance measures and specified expenses by nature.
The Santander UK group is assessing these new/amended accounting standards to determine the potential impacts on the financial statements when they
become effective or if they are otherwise earlier adopted when available.
Going concern
In light of geopolitical and economic uncertainty, the Directors updated their going concern assessment in preparing these Condensed Consolidated Interim
Financial Statements. In making their going concern assessment, the Directors considered a wide range of information that included Santander UK's long term
business and strategic plans, forecasts and projections, estimated capital, funding and liquidity requirements, contingent liabilities and the reasonably possible
changes in trading performance arising from potential economic, market and product developments.
After making enquiries, the Directors have a reasonable expectation that Santander UK has adequate resources to continue in operational existence for at least
twelve months from the date of this report and, therefore, having reassessed the principal risks and uncertainties, the Directors consider it appropriate for the
Condensed Consolidated Interim Financial Statements to be prepared on a going concern basis.
Critical judgements and accounting estimates
The preparation of Santander UK's condensed consolidated financial statements in accordance with IFRS requires management to make judgements and
assumptions in applying the accounting policies that affect the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in
making estimates, actual results reported in future periods may be based on amounts which differ from those estimates. Estimates, judgements and assumptions
are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable
under the circumstances.
There has been no change in the inherent sensitivity of the areas of judgement in the period. Management have considered the impact of developments in
principal risks and uncertainties, as set out in the Risk review, on critical judgements and accounting estimates.
The significant judgements, apart from those involving estimation, made by management in applying Santander UK's accounting policies in these financial
statements (key judgements) and the key sources of estimation uncertainty that may have a significant risk of causing a material adjustment to the carrying
amount of assets and liabilities within the next financial year (key estimates), which together are considered critical to Santander UK's results and financial
position, are as follows:
a) Credit impairment allowance
Key judgements
Determining an appropriate definition of default
Establishing the criteria for a significant increase in credit risk (SICR) and, for corporate borrowers, internal credit risk rating
Determining the need for any judgemental adjustments
Determining the need to assess corporate Stage 3 exposures individually
Key estimates
Forward-looking multiple economic scenario assumptions
Probability weights assigned to multiple economic scenarios
For more on each of these key judgements and estimates, see 'Critical judgements and accounting estimates applied in calculating ECL' in the ‘Credit risk –
credit risk management’ section of the Risk review in the 2023 Annual Report.
Sensitivity of ECL allowance
For detailed disclosures, see 'Sensitivity of ECL allowance' in the ‘Credit risk – credit risk management’ section of the Risk review.
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b) Provisions and contingent liabilities
Key judgements
Determining whether a present obligation exists
Determining the likely outcome of future legal decisions
Key estimates
Probability, timing, nature and amount of any outflows that may arise from past events
Included in Litigation and other regulatory provisions in Note 22 are amounts in respect of management’s best estimates of liability relating to a legal dispute
regarding allocation of responsibility for a specific PPI portfolio of complaints, and Plevin related litigation. Note 24 provides disclosure relating to ongoing factual
issues and reviews that could impact the timing and amount of any outflows. It includes disclosure relating to an investigation in relation to the historical
involvement of Santander UK plc, Santander Financial Services plc and Cater Allen International Limited (all subsidiaries of Santander UK Group Holdings plc) in
German dividend tax arbitrage transactions. It also includes disclosure relating to the historical use of discretionary commission arrangements by Santander
Consumer (UK) plc.
These judgements are based on the specific facts available and often require specialist professional advice. There can be a wide range of possible outcomes
and uncertainties, particularly in relation to legal actions, and regulatory and consumer credit matters. As a result, it is often not possible to make reliable
estimates of the likelihood and amount of any potential outflows, or to calculate any resulting sensitivities. For more on each of these key judgements and
estimates, see Notes 22 and 24.
c) Retirement benefit plans
Key judgements
Setting the criteria for constructing the corporate bond yield curve used to determine the discount rate
Determining the methodology for setting the inflation assumption
Key estimates
Discount rate applied to future cash flows
Rate of price inflation
Expected lifetime of the schemes' members
Valuation of pension fund assets whose values are not based on market observable data
For more on each of these key judgements and estimates, see Note 23.
Sensitivity of defined benefit pension scheme estimates
For detailed disclosures, see ‘Actuarial assumption sensitivities’ in Note 23.
The Scheme is invested in certain assets whose values are not based on market observable data, such as investments in private equity funds and property. Due
diligence has been conducted to support the values obtained in respect of these assets represent fair value. Given the nature of these investments, we are
unable to prepare sensitivities on how their values could vary as market conditions or other variables change.
d) Goodwill
Key judgements:
Determining the basis of goodwill impairment testing methodology, including the need for planning assumptions and internal capital allocations
Identifying the indicators of potential impairment
Key estimates:
Forecast cash flows for cash generating units, including estimated allocations of regulatory capital
Growth rate beyond initial cash flow projections
Discount rates which factor in risk-free rates and applicable risk premiums
All of these variables are subject to fluctuations in external market rates and economic conditions beyond management’s control
For more on each of these key judgements and estimates, see Note 14.
Sensitivity of goodwill
For detailed disclosures, see ‘Sensitivities of key assumptions in calculating VIU’ in Note 20 to the Consolidated Financial Statements in the 2023 Annual Report.
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2. SEGMENTS
Santander UK’s principal activity is financial services, mainly in the UK. The business is managed and reported on the basis of four segments, which are strategic
business units that offer different products and services, have different customers and require different technology and marketing strategies. Geographical
information is not provided, as substantially all of Santander UK’s activities are in the UK.
Results by segment
For the half year to
Retail &
Business
Banking
Consumer
Finance
Corporate &
Commercial
Banking
Corporate
Centre
Total
30 June 2024
£m
£m
£m
£m
£m
Net interest income/(expense)
1,684
74
383
(37)
2,104
Non-interest income/(expense)
62
83
67
(21)
191
Total operating income/(expense)
1,746
157
450
(58)
2,295
Operating expenses before credit impairment charges, provisions and charges
(999)
(77)
(205)
2
(1,279)
Credit impairment charges
(49)
(8)
(3)
(1)
(61)
Provisions for other liabilities and charges
(98)
(15)
(18)
(11)
(142)
Total credit impairment charges, provisions and charges
(147)
(23)
(21)
(12)
(203)
Profit/(loss) before tax
600
57
224
(68)
813
Revenue/(expense) from external customers
1,686
360
264
(15)
2,295
Inter-segment revenue/(expense)
60
(203)
186
(43)
Total operating income/(expense)
1,746
157
450
(58)
2,295
Revenue from external customers includes the following fee and commission income:(1)
Current account and debit card fees
212
26
238
Insurance, protection and investments
25
25
Credit cards
45
45
Non-banking and other fees(2)
2
14
37
9
62
Total fee and commission income
284
14
63
9
370
Fee and commission expense
(221)
(4)
(6)
(11)
(242)
Net fee and commission income/(expense)
63
10
57
(2)
128
Customer loans
175,262
4,880
18,084
198,226
Customer deposits
150,982
25,372
4,794
181,148
30 June 2023
£m
£m
£m
£m
£m
Net interest income
1,865
79
405
12
2,361
Non-interest income/(expense)
88
100
67
(22)
233
Total operating income
1,953
179
472
(10)
2,594
Operating expenses before credit impairment charges, provisions and charges
(912)
(73)
(170)
(64)
(1,219)
Credit impairment charges
(55)
(14)
(36)
(105)
Provisions for other liabilities and charges
(106)
(3)
4
(43)
(148)
Total credit impairment charges, provisions and charges
(161)
(17)
(32)
(43)
(253)
Profit/(loss) before tax
880
89
270
(117)
1,122
Revenue from external customers
1,856
313
364
61
2,594
Inter-segment revenue/(expense)
97
(134)
108
(71)
Total operating income/(expense)
1,953
179
472
(10)
2,594
Revenue from external customers includes the following fee and commission income:(1)
Current account and debit card fees
227
31
258
Insurance, protection and investments
24
24
Credit cards
49
49
Non-banking and other fees(2)
1
12
53
4
70
Total fee and commission income
301
12
84
4
401
Fee and commission expense
(216)
(3)
(26)
(6)
(251)
Net fee/(expense) and commission income
85
9
58
(2)
150
31 December 2023
Customer loans
179,887
5,228
17,939
203,054
Customer deposits
158,329
24,066
5,050
187,445
(1)The disaggregation of fees and commission income as shown above is not included in reports provided to the chief operating decision maker but is provided to show the split by reportable segments.
(2)Non-banking and other fees include mortgages (except mortgage account fees), consumer finance, commitment commission, asset finance, invoice finance and trade finance.
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The table below shows the relationship between Customer assets and Loans and advances to customers as presented in the Condensed Consolidated Balance
Sheet. Customer assets exclude Joint ventures, as they carry low credit risk and therefore have an immaterial ECL, and Other items, mainly accrued interest that
we have not yet charged to the customer's account and cash collateral. It also shows the relationship between customer liabilities (see above) and Deposits by
customers as presented in the Condensed Consolidated Balance Sheet.
Net carrying amount
Assets
Liabilities
30 June 2024
31 December 2023
30 June 2024
31 December 2023
£m
£m
£m
£m
Customer balances (gross)
198,226
203,054
181,148
187,445
Loan loss allowance
(860)
(914)
Customer balances (net)
197,366
202,140
181,148
187,445
Intercompany balances
4,901
4,544
3,406
2,825
Accrued interest
434
739
1,002
830
Other items
342
12
(682)
(250)
Loans and advances to customers / Deposits by customers
203,043
207,435
184,874
190,850
3. OPERATING EXPENSES BEFORE CREDIT IMPAIRMENT CHARGES,
PROVISIONS AND CHARGES
For the half year to
30 June 2024
30 June 2023
£m
£m
Staff costs
641
611
Other administration expenses
488
474
Depreciation, amortisation and impairment
150
134
1,279
1,219
4. CREDIT IMPAIRMENT CHARGES AND PROVISIONS
For the half year to
30 June 2024
30 June 2023
£m
£m
Credit impairment charges:
Loans and advances to customers
33
98
Recoveries of loans and advances, net of collection costs
8
4
Off-balance sheet credit exposures (See Note 22)
20
3
61
105
Provisions for other liabilities and charges (excluding off-balance sheet credit exposures) (See Note 22)
141
149
Charge/(release) for residual value and voluntary termination
1
(1)
142
148
203
253
In H124 and H123 there were no material credit impairment charges on loans and advances to banks, non-trading reverse repurchase agreements, other
financial assets at amortised cost and financial assets at FVOCI.
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5. TAXATION
The Santander UK group’s effective tax rate for H124 was 26.2% (H123: 27.5%). Tax on profit differs from that calculated at the statutory rate as follows:
For the half year to
30 June 2024
30 June 2023
£m
£m
Profit before tax
813
1,122
Tax calculated at the statutory rate of 25% (H123: 23.5%)
203
264
Bank surcharge on profits
23
44
Non-deductible preference dividends paid
4
5
Non-deductible UK Bank Levy
5
8
Non-deductible conduct remediation, fines and penalties
3
Other non-deductible costs and non-taxable income
2
3
Tax relief on dividends in respect of other equity instruments
(20)
(19)
Adjustment to prior year provisions
(4)
Tax on profit
213
308
Interim period corporation tax is accrued based on the estimated average annual effective corporation tax for the year.
The Santander UK group engages in discussion, and co-operates, with HM Revenue & Customs (HMRC) in their oversight of the Santander UK group’s tax
matters. The Santander UK group has consistently applied the UK’s Code of Practice on Taxation for Banks following first adoption in 2010.
6. DIVIDENDS ON ORDINARY SHARES
An interim dividend of £554m was declared on the Company’s ordinary shares in issue (H123: £410m).
7. DERIVATIVE FINANCIAL INSTRUMENTS
The table below includes the notional amounts of transactions outstanding at the balance sheet date; they do not represent actual exposures.
30 June 2024
31 December 2023
Fair value
Fair value
Notional
amount
Assets
Liabilities
Notional
amount
Assets
Liabilities
£m
£m
£m
£m
£m
£m
Derivatives held for trading:
Exchange rate contracts
13,170
91
97
12,927
92
217
Interest rate contracts(1)
25,892
326
549
28,351
389
583
Equity and credit contracts
727
141
19
765
133
20
Total derivatives held for trading
39,789
558
665
42,043
614
820
Derivatives held for hedging
Designated as fair value hedges:
Exchange rate contracts
1,398
40
1
1,145
29
2
Interest rate contracts
137,260
1,101
488
107,540
1,275
839
138,658
1,141
489
108,685
1,304
841
Designated as cash flow hedges:
Exchange rate contracts
20,544
729
288
21,618
1,008
289
Interest rate contracts(1)
62,615
468
1,064
50,896
553
915
83,159
1,197
1,352
72,514
1,561
1,204
Total derivatives held for hedging
221,817
2,338
1,841
181,199
2,865
2,045
Derivative netting(2)
(1,765)
(1,765)
(2,047)
(2,047)
Total derivatives
261,606
1,131
741
223,242
1,432
818
(1)Interest rate contracts include inflation rate contracts.
(2)Derivative netting excludes the effect of cash collateral, which is offset against the gross derivative position. The amount of cash collateral received that had been offset against the gross derivative assets was
£682m (2023: £472m) and the amount of cash collateral paid that had been offset against the gross derivative liabilities was £1m (2023: £12m).
At 30 June 2024, the fair value of derivative assets included amounts due from Banco Santander group entities of £484m (2023: £762m) and the fair value of
derivative liabilities included amounts due to Banco Santander group entities of £254m (2023: £230m).
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8. OTHER FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
30 June 2024
31 December 2023
£m
£m
Loans and advances to customers
44
46
Debt securities
165
167
Other debt instruments
40
49
249
262
9. LOANS AND ADVANCES TO CUSTOMERS
30 June 2024
31 December 2023
£m
£m
Loans and advances to customers
203,925
208,370
Credit impairment loss allowances on loans and advances to customers
(860)
(914)
Residual value and voluntary termination provisions on finance leases
(22)
(21)
Net loans and advances to customers
203,043
207,435
For movements in expected credit losses, see the 'Movement in total exposures and the corresponding ECL' table in the Santander UK group level - Credit risk
review section of the Risk review.
10. SECURITISATIONS AND COVERED BONDS
The information in this Note relates to securitisations and covered bonds for consolidated structured entities, used to obtain funding or collateral. It excludes
structured entities relating to credit protection transactions.
The gross assets securitised, or for the covered bond programme assigned, at 30 June 2024 and 31 December 2023 were:
30 June 2024
31 December 2023
£m
£m
Mortgage-backed master trust structures:
Holmes
4,669
3,242
Fosse
2,724
2,048
7,393
5,290
Other asset-backed securitisation structures:
Repton
766
757
766
757
Total securitisation programmes
8,159
6,047
Covered bond programme:
Euro 35bn Global Covered Bond Programme
25,030
21,880
Total securitisation and covered bond programmes
33,189
27,927
The following table sets out the internal and external issuances and redemptions in H124 and H123 for each securitisation and covered bond programme.
Internal issuances
External issuances
Internal redemptions
External redemptions
H124
H123
H124
H123
H124
H123
H124
H123
£m
£m
£m
£m
£m
£m
£m
£m
Mortgage-backed master trust structures:
Holmes
106
118
750
750
30
142
Fosse
760
Other asset-backed securitisation structures:
Motor
7
Repton
550
Covered bond programme:
Euro 35bn Global Covered Bond Programme
1,100
4,099
1,500
41
5
1,962
1,017
866
1,218
4,849
2,800
41
35
1,962
1,166
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11. REVERSE REPURCHASE AGREEMENTS – NON-TRADING
30 June 2024
31 December 2023
£m
£m
Agreements with banks
1,949
2,397
Agreements with customers
13,370
10,071
15,319
12,468
12. OTHER FINANCIAL ASSETS AT AMORTISED COST
30 June 2024
31 December 2023
£m
£m
Debt securities
1,744
152
1,744
152
A significant portion of the debt securities are held in our eligible liquidity pool and consist mainly of government bonds and covered bonds. In H124, Santander
UK increased the allocation of liquid assets to longer-dated, duration-hedged UK Gilts to support ongoing HQLA requirements. Detailed disclosures can be found
in the 'Liquidity risk' section of the Risk review.
13. INTERESTS IN OTHER ENTITIES
There have been no significant changes to the Santander UK group's interests in subsidiaries, joint ventures and unconsolidated structured entities, as set out in
Note 19 to the Consolidated Financial Statements in the 2023 Annual Report.
14. INTANGIBLE ASSETS
At 30 June 2024, intangible assets comprised goodwill of £1,199m (2023: £1,199m) and computer software of £322m (2023: £349m).
At 30 June 2024, a review was performed to identify any potential impairment indicators for goodwill. No indicators of impairment were identified and so a full
impairment test was not performed for the half year.
Details of the sensitivity of value in use (VIU) to changes in assumptions, including changes required to achieve nil headroom, are set out in Note 20 to the
Consolidated Financial Statements in the 2023 Annual Report.
15. PROPERTY, PLANT AND EQUIPMENT
Property
Office fixtures and
equipment
Computer
software
Operating lease
assets
Right-of-use
assets
Total(1)
£m
£m
£m
£m
£m
£m
Cost:
At 1 January 2024
918
877
67
635
263
2,760
Additions
21
104
16
141
Disposals
(3)
(16)
(117)
(13)
(149)
At 30 June 2024
915
882
67
622
266
2,752
Accumulated depreciation:
At 1 January 2024
226
653
67
147
173
1,266
Charge for the period
11
32
37
9
89
Disposals
(2)
(15)
(41)
(58)
At 30 June 2024
235
670
67
143
182
1,297
Carrying amount
680
212
479
84
1,455
(1)Property, plant and equipment includes investment properties of £16m (2023: £17m).
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16. OTHER FINANCIAL LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS
30 June 2024
31 December 2023
£m
£m
Structured Notes Programmes
362
369
Structured deposits
518
426
Zero Amortising Guaranteed Notes
93
104
973
899
17. DEPOSITS BY CUSTOMERS
30 June 2024
31 December 2023
£m
£m
Demand and time deposits(1)
181,468
188,004
Amounts due to other Santander UK Group Holdings plc subsidiaries
123
114
Amounts due to Santander UK Group Holdings plc(2)
1,778
1,772
Amounts due to fellow Banco Santander subsidiaries and joint ventures
1,505
960
184,874
190,850
(1)Includes capital amount guaranteed / protected equity index-linked deposits of £232m (2023: £304m).
(2)Includes downstreamed funding from our immediate parent company Santander UK Group Holdings plc.
18. DEPOSITS BY BANKS
30 June 2024
31 December 2023
£m
£m
Items in the course of transmission
973
732
Deposits held as collateral
578
860
Other deposits(1)
14,944
18,737
Amounts due to Santander UK subsidiaries
4
3
16,499
20,332
(1)Includes balance drawn from the TFSME of £13.0bn (2023: £17.0bn).
19. REPURCHASE AGREEMENTS – NON-TRADING
30 June 2024
31 December 2023
£m
£m
Agreements with banks
616
551
Agreements with customers
6,007
7,860
6,623
8,411
20. DEBT SECURITIES IN ISSUE
                                                                                                               
30 June 2024
31 December 2023
£m
£m
Medium-term notes
8,879
11,656
Euro 35bn Global Covered Bond Programme
16,896
15,000
US $20bn Commercial Paper Programmes
2,968
2,761
Certificates of deposit
1,397
1,530
Credit linked notes
387
194
Securitisation programmes
3,526
2,769
34,053
33,910
21. SUBORDINATED LIABILITIES
30 June 2024
31 December 2023
£m
£m
£325m Sterling preference shares
343
343
Undated subordinated liabilities
205
205
Dated subordinated liabilities
1,849
1,838
2,397
2,386
In H124, no subordinated liabilities were repurchased as part of ongoing liability management exercises. In H123, certain subordinated liabilities were
repurchased, resulting in a profit of £3m.
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22. PROVISIONS
Customer
remediation
Litigation
and other
regulatory
Regulatory
levies and
fees
Bank Levy
Property
ECL on
undrawn
facilities
and
guarantees
Restructuring
Other
Total
£m
£m
£m
£m
£m
£m
£m
£m
£m
At 1 January 2024
106
132
47
78
32
7
402
Additional provisions (See Note 4)
6
4
41
20
13
83
167
Provisions released (See Note 4)
(4)
(1)
(5)
Utilisation and other
(39)
(28)
(1)
(13)
(27)
(76)
(184)
At 30 June 2024
73
104
40
33
98
18
14
380
Net provisions of £6m were recognised in H124 for customer remediations, relating to our mortgage book. The provisions remain subject to change as additional
data becomes available and remediation boundaries are finalised.
Litigation and other regulatory provisions principally comprised amounts in respect of litigation and other regulatory charges, operational loss and operational risk
provisions, and related expenses. A number of uncertainties exist with respect to these provisions given the uncertainties inherent in litigation and other regulatory
matters, that affect the amount and timing of any potential outflows with respect to which provisions have been established. These provisions are reviewed at
least quarterly.
In H124 there were charges of £4m for legal provisions. The balance also includes an amount in respect of our best estimate of liability relating to legal dispute
regarding allocation of responsibility for a specific PPI portfolio of complaints, further described in Note 24. No further information on the best estimate is provided
on the basis that it would be seriously prejudicial.
Regulatory levies and fees are payable to regulatory bodies such as the FCA, PRA and Bank of England in the ordinary course of business. In H124 there were
charges of £37m relating to the new Bank of England levy.
In H124, other provisions included charges for operational risk provisions of £71m (H123: £87m), including fraud losses of £54m (H123: £75m).
23. RETIREMENT BENEFIT PLANS
The amounts recognised in the balance sheet were as follows:
30 June 2024
31 December 2023
£m
£m
Assets/(liabilities)
Funded defined benefit pension scheme - surplus
622
723
Funded defined benefit pension scheme - deficit
(6)
(41)
Unfunded pension and post-retirement medical benefits
(24)
(25)
Total net assets
592
657
a) Defined contribution pension plans
An expense of £40m (H123: £33m) was recognised for defined contribution plans in the period and is included in staff costs within operating expenses (see Note
3).
b) Defined benefit pension schemes
The total amount charged to the income statement was £6m (H123: charge of £16m).
The amounts recognised in other comprehensive income were as follows:
For the half year to
30 June 2024
30 June 2023
£m
£m
Return on plan assets (excluding amounts included in net interest expense)
634
470
Actuarial (gains) arising from changes in demographic assumptions
(88)
Actuarial losses arising from experience adjustments
64
89
Actuarial (gains) arising from changes in financial assumptions
(451)
(399)
Pension remeasurement
159
160
The net assets recognised in the balance sheet were determined as follows:
30 June 2024
31 December 2023
£m
£m
Present value of defined benefit obligations
(7,725)
(8,201)
Fair value of scheme assets
8,317
8,858
Net defined benefit assets
592
657
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Actuarial assumptions
The principal actuarial assumptions used for the Scheme were:
30 June 2024
31 December 2023
%
%
To determine benefit obligations(1):
Discount rate for scheme liabilities
5.2
4.6
General price inflation
3.1
3.0
General salary increase
1
1.0
Expected rate of pension increase
2.9
3.0
Years
Years
Longevity at 60 for current pensioners, on the valuation date:
Males
27.1
27.0
Females
29.8
29.8
Longevity at 60 for future pensioners currently aged 40, on the valuation date:
Males
28.7
28.6
Females
31.4
31.3
(1) The discount rate and inflation related assumptions set out in the table above reflect the assumptions calculated based on the Scheme’s duration and cash flow profile as a whole. The actual assumptions used
were determined for each section independently based on each section’s duration and cash flow profile.
The majority of the liability movement in H124 was due to increased fixed interest gilt yields.
In H124, we adopted a new version of the model that we currently use to set the discount rate. The updated model is based on an expanded data set which
improves stability of the model.
Actuarial assumption sensitivities
The sensitivity analyses below have been determined based on reasonably possible changes of the respective assumptions occurring at the end of the reporting
period, while holding all other assumptions constant.
(Decrease)/increase
30 June 2024
31 December 2023
Assumption
Change in pension obligation at period end from
£m
£m
Discount rate
50bps increase
(460)
(507)
General price inflation
50bps increase
348
385
Mortality
Each additional year of longevity assumed
201
223
24. CONTINGENT LIABILITIES AND COMMITMENTS
30 June 2024
31 December 2023
£m
£m
Guarantees given to third parties
420
452
Formal standby facilities, credit lines and other commitments
36,757
30,976
37,177
31,428
Where the items set out below can be reliably estimated, they are disclosed in the table above.
Other legal, regulatory or tax matters
Santander UK engages in discussion, and co-operates, with the FCA, PRA, CMA and other regulators and government agencies in various jurisdictions in their
supervision and review of Santander UK including reviews exercised under statutory powers, regarding its interaction with past and present customers, both as
part of general thematic work and in relation to specific products, services and activities. During the ordinary course of business, Santander UK is also subject to
complaints and threatened legal proceedings brought by or on behalf of current or former employees, customers, investors or other third parties. In addition,
Santander UK is subject to audits, reviews, challenges and tax, regulatory or law enforcement investigations or proceedings by relevant regulators or government
agencies in various jurisdictions. All such matters are assessed periodically to determine the likelihood of Santander UK incurring a liability.
In those instances where it is concluded that it is not yet probable that a quantifiable payment will be made, for example because the facts are unclear or further
time is required to fully assess the merits of the case or to reasonably quantify the expected payment, no provision is made. In addition, where it is not currently
practicable to estimate the possible financial effect of these matters, no provision is made.
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Payment Protection Insurance
AXA France IARD and AXA France Vie (former GE Capital Corporation Group entities (GE Capital), known as Financial Insurance Company Ltd (FICL) and
Financial Assurance Company Ltd (FACL), acquired by AXA SA in 2015) (together, AXA France) have brought a claim for £552m (plus interest) against (i)
Santander Cards UK Limited (former GE Capital entity known as GE Capital Bank Limited (GECB), which was acquired by Banco Santander SA in 2008 and
subsequently transferred to Santander UK plc); and (ii) Santander Insurance Services UK Limited (a Banco Santander SA subsidiary) (together the Santander
Entities). The claim relates to the allocation of liability for compensation and associated costs in respect of a large number of PPI policies distributed by GECB
pre-2005, which were underwritten by FICL and FACL. AXA France reduced their claim from £670m (plus interest) to £552m (plus interest) in their Re-Re-
Amended Particulars of Claim dated 29 June 2023. The Santander Entities strongly refute the claim. Trial has been fixed for six weeks, beginning on 3 March
2025.
There are ongoing factual issues to be resolved which may have legal consequences including in relation to liability. These issues create uncertainties which
mean that it is difficult to reliably predict the outcome or the timing of the resolution of the matter. The litigation and other regulatory provision in Note 22 includes
our best estimate of the Santander Entities’ liability to the specific portfolio. Further information has not been provided on the basis that it would be seriously
prejudicial to the Santander Entities’ interests in connection with the dispute.
In addition, and in relation to PPI more generally, the PPI provision includes an amount relating to legal claims challenging the FCA’s industry guidance on the
treatment of Plevin / recurring non-disclosure assessments. This provision is based on current stock levels, future projected claims, and average redress. There
remains a risk that volumes received in future may be higher than forecast. The provision in Note 22 includes our best estimate of Santander UK’s liability for the
specific issue. The actual cost of customer compensation could differ from the amount provided. It is not currently practicable to provide an estimate of the risk
and amount of any further financial impact.
German dividend tax arbitrage transactions
In June 2018 the Cologne Criminal Prosecution Office and the German Federal Tax Office commenced an investigation in relation to the historical involvement of
Santander UK plc, Santander Financial Services plc and Cater Allen International Limited (all subsidiaries of Santander UK Group Holdings plc) in German
dividend tax arbitrage transactions (known as cum/ex transactions). These transactions allegedly exploited a loophole of a specific German settlement
mechanism through short-selling and complex derivative structuring which resulted in the German government either refunding withholding tax where such tax
had not been paid or refunding it more than once. The German authorities are investigating numerous institutions and individuals in connection with alleged
transactions and practices which may be found to be illegal under German law.
During H124 we continued to cooperate with the German authorities and, with the assistance of external experts, to progress an internal investigation into the
matters in question. From Santander UK plc’s perspective, the investigation is focused principally on the period 2009-2011 and remains on-going. There remain
factual issues to be resolved which may have legal consequences including potentially material financial penalties. These issues create uncertainties which mean
that it is difficult to predict the resolution of the matter including timing or the significance of the possible impact. These uncertainties mean it is not currently
practicable to make a reliable assessment of the size of any related potential liability. Any potential losses, claims or expenses suffered or incurred by Santander
Financial Services plc in respect of these matters have been fully indemnified by Santander UK plc, as part of the ring-fencing transfer scheme between
Santander UK plc, Santander Financial Services plc and Banco Santander SA.
SCUK - Motor Finance Broker Commissions
Following the FCA’s Motor Market review in 2019 which resulted in a change in rules in January 2021, Santander Consumer (UK) plc (SCUK) has received a
number of county court claims and complaints in respect of its historical use of discretionary commission arrangements (DCAs) prior to the 2021 rule changes. In
the context of the complaints made to the Financial Ombudsman Service relating to such commission arrangements, the FCA commenced in January a review
of the use of DCAs between lenders and credit brokers (the FCA review). A claim has also been issued against SCUK, Santander UK plc and others in the
Competition Appeal Tribunal (CAT), alleging that SCUK’s historical commission arrangements in respect of used car financing operated in breach of the
Competition Act 1998. 
In July 2024, the FCA extended the timeline for its review to May 2025 and proposed an extension of the current pause on complaints handling related to
discretionary commission arrangements from September 2024 to 4 December 2025. While it is possible that certain charges may be incurred in relation to the
FCA’s review or related existing or future county court claims, Financial Ombudsman Service (FOS) complaints and the Competition Appeal Tribunal (CAT)
proceedings, it is not considered that a legal or constructive obligation has been incurred in relation to these matters that would require a provision to be
recognised at this stage. The resolution of such matters is not possible to predict with any certainty and there remain significant inherent uncertainties regarding
the existence, scope and timing of any possible outflow which make it impracticable to disclose the extent of any potential financial impact.
Other
On 2 November 2015, Visa Europe Ltd agreed to sell 100% of its share capital to Visa Inc. The deal closed on 21 June 2016. As a member and shareholder of
Visa Europe Ltd, Santander UK received upfront consideration made up of cash and convertible preferred stock. Conversion of the preferred stock into Class A
Common Stock of Visa Inc. depends on the outcome of litigation against Visa involving UK & Ireland multilateral interchange fees (UK&I MIFs). The convertible
preferred stock is now held by Santander Equity Investments Limited (SEIL), outside the ring-fenced bank.
In addition, Santander UK plc and certain other UK&I banks have agreed to indemnify Visa Inc. in the event that the preferred stock is insufficient to meet the
costs of this litigation. Visa Inc. has recourse to this indemnity once more than 1bn of losses relating to UK&I MIFs have arisen or once the total value of the
preferred stock issued to UK&I banks on closing has been reduced to nil. Santander UK plc's liability under this indemnity is capped at 39.85m. At this stage, it
is unclear whether the litigation will give rise to more than 1bn of losses relating to UK&I MIFs which means it is not practicable to predict the resolution of the
matter including the timing or the significance of the possible impact.
As part of the sale of subsidiaries, businesses and other entities, and as is normal in such circumstances, entities within the Santander UK group have given
warranties and/or indemnities to the purchasers.
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25. OTHER EQUITY INSTRUMENTS
Interest rate
30 June 2024
31 December 2023
%
Next call date
£m
£m
AT1 securities:
- £500m Perpetual Capital Securities
6.75
June 2024
496
- £500m Perpetual Capital Securities
6.30
March 2025
500
500
- £210m Perpetual Capital Securities
4.25
March 2026
210
210
- £750m Perpetual Capital Securities
6.50
June 2027
750
750
- £400m Perpetual Capital Securities
8.75
Sept 2029
400
1,860
1,956
26. ASSETS CHARGED AS SECURITY FOR LIABILITIES AND COLLATERAL
ACCEPTED AS SECURITY FOR ASSETS
Securitisations and covered bonds
As described in Note 14, to the Consolidated Financial Statements in the 2023 Annual Report, Santander UK plc and certain of its subsidiaries issue
securitisations and covered bonds through or involving structured entities. At 30 June 2024, there were £33,189m (2023: £27,927m) of gross assets in these
secured programmes and £1,637m (2023: £839m) of these related to internally retained issuances that were available for use as collateral for liquidity purposes
in the future.
At 30 June 2024, £3,753m (2023: £2,928m) of notes issued under securitisation and covered bond programmes had been retained internally, a proportion of
which had been used as collateral via third party bilateral secured funding transactions, which totalled £1,500m at 30 June 2024 (2023: £1,500m), or for use as
collateral for liquidity purposes in the future.
27. RELATED PARTY DISCLOSURES
Related party transactions in the period were similar in nature to those in Note 38 to the Consolidated Financial Statements in the 2023 Annual Report. The
financial position and performance of the Santander UK group were not materially affected in H124 by any related party transactions, or changes to related party
transactions, other than as disclosed herein.
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28. FINANCIAL INSTRUMENTS
a) Measurement basis of financial assets and liabilities
Disclosures relating to fair value measurement and hierarchy, valuation techniques and the control framework and related aspects pertaining to financial
instruments at fair value are included in the 2023 Annual Report. Valuation, sensitivity methodologies and inputs at 30 June 2024 are consistent with those
described in Note 39 to the Consolidated Financial Statements in the 2023 Annual Report.
b) Fair values of financial instruments carried at amortised cost
The following tables analyse the fair value of the financial instruments carried at amortised cost at 30 June 2024 and 31 December 2023. Cash and balances at
central banks, which consist of demand deposits with the Bank of England, together with cash in tills and ATMs, have been excluded from the table as the
carrying amount is deemed an appropriate approximation of fair value. Details of the valuation methodology of the financial assets and financial liabilities carried
at amortised cost can be found in Note 39(d) to the Consolidated Financial Statements in the 2023 Annual Report.
30 June 2024
31 December 2023
Fair
Carrying
Fair
Carrying
value
value
value
value
£m
£m
£m
£m
Assets
Loans and advances to customers
200,648
203,043
205,917
207,435
Loans and advances to banks
1,040
1,040
1,080
1,080
Reverse repurchase agreements - non-trading
15,315
15,319
12,470
12,468
Other financial assets at amortised cost
1,737
1,744
144
152
218,740
221,146
219,611
221,135
Liabilities
Deposits by customers
184,436
184,874
190,632
190,850
Deposits by banks
16,524
16,499
20,382
20,332
Repurchase agreements - non-trading
6,626
6,623
8,413
8,411
Debt securities in issue
34,059
34,053
33,621
33,910
Subordinated liabilities
2,613
2,397
2,800
2,386
244,258
244,446
255,848
255,889
c) Fair values of financial instruments measured at fair value
The following tables summarise the fair values of the financial assets and liabilities accounted for at fair value at 30 June 2024 and 31 December 2023, analysed
by their levels in the fair value hierarchy - Level 1, Level 2 and Level 3.
30 June 2024
31 December 2023
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
Total
Valuation
£m
£m
£m
£m
£m
£m
£m
£m
technique
Assets
Derivative financial instruments
Exchange rate contracts
860
860
1,129
1,129
A
Interest rate contracts
1,895
1,895
2,216
1
2,217
A & C
Equity and credit contracts
104
37
141
98
35
133
B & D
Netting
(1,765)
(1,765)
(2,047)
(2,047)
1,094
37
1,131
1,396
36
1,432
Other financial assets at FVTPL
Loans and advances to customers
44
44
46
46
A
Debt securities
165
40
205
167
49
216
A, B & D
165
84
249
167
95
262
Financial assets at FVOCI
Debt securities
8,293
325
8,618
8,293
188
8,481
D
8,293
325
8,618
8,293
188
8,481
Total assets at fair value
8,293
1,584
121
9,998
8,293
1,751
131
10,175
Liabilities
Derivative financial instruments
Exchange rate contracts
386
386
508
508
A
Interest rate contracts
2,101
2,101
2,336
1
2,337
A & C
Equity and credit contracts
6
13
19
11
9
20
B & D
Netting
(1,765)
(1,765)
(2,047)
(2,047)
728
13
741
808
10
818
Other financial liabilities at FVTPL
Debt securities in issue
362
362
369
369
A
Structured deposits
518
518
426
426
A
Zero Amortising Guaranteed Notes
93
93
104
104
D
973
973
899
899
Total liabilities at fair value
1,701
13
1,714
1,707
10
1,717
Transfers between levels of the fair value hierarchy
In H124 there were no significant (H123: no significant) transfers of financial instruments between levels of the fair value hierarchy.
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d) Valuation techniques
The main valuation techniques employed in internal models to measure the fair value of the financial instruments are disclosed in Note 39(b) to the Consolidated
Financial Statements in the 2023 Annual Report.
e) Fair value adjustments
The internal models incorporate assumptions that Santander UK believes would be made by a market participant to establish fair value. Fair value adjustments
are adopted when Santander UK considers that there are additional factors that would be considered by a market participant that are not incorporated in the
valuation model.
Santander UK classifies fair value adjustments as either ‘risk-related’ or ‘model-related’. The fair value adjustments form part of the portfolio fair value and are
included in the balance sheet values of the product types to which they have been applied.
The fair value adjustments are set out in the following table:
30 June 2024
31 December 2023
£m
£m
Risk-related:
- Bid-offer and trade specific adjustments
8
(6)
- Uncertainty
5
6
- Credit risk adjustment
1
- Funding fair value adjustment
1
13
2
Day One profit
1
1
14
3
Risk-related adjustments
Risk-related adjustments are driven, in part, by the magnitude of Santander UK’s market or credit risk exposure, and by external market factors, such as the size
of market spreads. For more details, see ‘Risk-related adjustments’ in Note 39(f) to the Consolidated Financial Statements in the 2023 Annual Report.
f) Internal models based on information other than market data (Level 3)
Valuation techniques
There have been no significant changes to the valuation techniques as set out in Note 39(g) to the Consolidated Financial Statements in the 2023 Annual Report.
Reconciliation of fair value measurement in Level 3 of the fair value hierarchy
The following table sets out the movements in Level 3 financial instruments in H124:
Assets
Liabilities
Derivatives
Other
financial
assets at
FVTPL
Total
Derivatives
Total
£m
£m
£m
£m
£m
At 1 January 2024
36
95
131
(10)
(10)
Total gains/(losses) recognised:
Fair value movements(1)
6
(1)
5
(4)
(4)
Settlements
(5)
(10)
(15)
1
1
At 30 June 2024
37
84
121
(13)
(13)
Gains/(losses) recognised in profit or loss/other comprehensive income relating to assets and liabilities held at the
end of the period(1)
6
(1)
5
(4)
(4)
(1)Fair value movements relating to derivatives and other financial assets at FVTPL are recognised in other operating income in the income statement.
Effect of changes in significant unobservable assumptions to reasonably possible alternatives (Level 3)
There has been no significant change to the unobservable inputs and sensitivities used in Level 3 fair values as set out in Note 39(g) to the Consolidated
Financial Statements in the 2023 Annual Report.
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29. ASSETS HELD FOR SALE
Assets held for sale
Sale of property
Management considered the sale of part of Santander House (Milton Keynes) under a proposed transaction with the developer for the construction of Unity Place
and Buckingham House (Bletchley), to be highly probable at the balance sheet date. As such, the Santander UK group classified these properties, which are
included in the Corporate Centre segment and carried at their sales prices, as held for sale. Both sales are expected to complete in 2024 with no gain or loss.
At 30 June 2024 and 31 December 2023, assets held for sale comprised:
30 June 2024
31 December 2023
£m
£m
Assets
Property, plant and equipment
13
13
Total assets held for sale
13
13
30. EVENTS AFTER THE BALANCE SHEET DATE
There have been no significant events between 30 June 2024 and the date of approval of these financial statements which would require a change to or
additional disclosure in the financial statements.
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Shareholder information
Contents
Board changes
Glossary
Forward-looking statements
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Board changes
The following changes to the Board of Directors of Santander UK Group Holdings plc and Santander UK plc have taken effect in the year to date or have been
announced as a future change:
Angel Santodomingo was appointed to the Boards of the two companies as an Executive Director with effect from 5 March 2024, following receipt of regulatory
approval. Angel joined the two companies as Chief Financial Officer in December 2023.
David Gledhill will join the Boards of the two companies as an Independent Non-Executive Director (INED) with effect from 1 September 2024.
Glossary
There have been no significant changes from the glossary in the 2023 Annual Report
Forward-looking statements
The Company and its subsidiaries (together Santander UK) may from time to time make written or oral forward-looking statements. The Company makes written
forward-looking statements in this Half Yearly Financial Report and may also make forward-looking statements in its periodic reports to the SEC on Forms 20-F
and 6-K, in its offering circulars and prospectuses, in press releases and other written materials and in oral statements made by its officers, directors or
employees to third parties.
By their very nature, forward-looking statements are not statements of historical or current facts; they cannot be objectively verified, are speculative and involve
inherent risks and uncertainties, both general and specific, and risks exist that the predictions, forecasts, projections and other forward-looking statements will not
be achieved. Santander UK cautions readers that a number of important factors, could cause actual results to differ materially from the plans, objectives,
expectations, estimates and intentions expressed in such forward-looking statements made by Santander UK or on its behalf. For more, see ‘Forward-looking
statements’ in the Shareholder information section of the 2023 Annual Report.
Please also refer to our latest filings with the SEC (including, without limitation, our Annual Report on Form 20-F for the year ended 31 December 2023) for a
discussion of certain risk factors and forward-looking statements. Undue reliance should not be placed on forward-looking statements when making decisions
with respect to any Santander UK member and/or its securities. Investors and others should take into account the inherent risks and uncertainties of forward-
looking statements and should carefully consider the non-exhaustive list of important factors in the 2023 Annual Report, and how it could affect our operations
and financial position. Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and
views taken on the date on which they are made; such knowledge, information and views may change at any time. Santander UK does not undertake any
obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned,
thereunto duly authorized.
SANTANDER UK plc
By:
/s/ Mike Regnier
Mike Regnier
Chief Executive Officer
Dated: 12 August, 2024