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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 
FORM 8-K
 
 
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
October 24, 2023
Date of Report
(Date of earliest event reported) 
 
SYNCHRONY FINANCIAL
(Exact name of registrant as specified in its charter) 
 
Delaware 001-36560 51-0483352
(State or other jurisdiction
of incorporation)
 (Commission
File Number)
 (I.R.S. Employer
Identification No.)

777 Long Ridge Road 
Stamford,Connecticut06902
(Address of principal executive offices) (Zip Code)
(203) 585-2400
(Registrant’s telephone number, including area code)
N/A
(Former name or former address, if changed since last report)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions: 
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities Registered Pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, par value $0.001 per shareSYFNew York Stock Exchange
Depositary Shares Each Representing a 1/40th Interest in a Share of 5.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series ASYFPrANew York Stock Exchange



Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ¨



Item 2.02    Results of Operations and Financial Condition.
On October 24, 2023, Synchrony Financial (the “Company”) issued a press release setting forth the Company’s third quarter 2023 earnings. A copy of the Company’s press release is being furnished as Exhibit 99.1 and hereby incorporated by reference. The information furnished pursuant to this Item 2.02, including Exhibits, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities under that Section and shall not be deemed to be incorporated by reference into any filing of the Company under the Securities Act of 1933 or the Exchange Act.
 
Item 9.01    Financial Statements and Exhibits.
(d) Exhibits
The following exhibits are being furnished as part of this report:

Number  Description
99.1  Press release, dated October 24, 2023, issued by Synchrony Financial
99.2Financial Data Supplement of the Company for the quarter ended September 30, 2023
99.3Financial Results Presentation of the Company for the quarter ended September 30, 2023
99.4Explanation of Non-GAAP Measures
104The cover page from this Current Report on Form 8-K, formatted in Inline XBRL




SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

SYNCHRONY FINANCIAL
Date: October 24, 2023
By:
/s/ Jonathan Mothner
Name:
Jonathan Mothner
Title:
Executive Vice President, General Counsel and Secretary





EXHIBIT INDEX
 
Number  Description
  
104The cover page from this Current Report on Form 8-K, formatted in Inline XBRL



Exhibit 99.1
For Immediate Release
Synchrony Financial (NYSE: SYF)
October 24, 2023
synchonylogoa.jpg
THIRD QUARTER 2023 RESULTS AND KEY METRICS
2.3%

Return on
Assets
12.4%

CET1
Ratio

$254M

Capital
Returned
CEO COMMENTARY
“Synchrony’s financial performance highlights the strength of our differentiated model and the continued resilience of our customers, who continue to gradually revert to historic spend and payment norms,” said Brian Doubles, Synchrony’s President and Chief Executive Officer.

“Our diversified product suite and advanced digital capabilities enabled Synchrony to continue to deliver consistently strong outcomes in an ever-evolving environment. We are increasingly at the center of customers’ every day financing needs, and positioned as the partner of choice for retailers, merchants and providers alike, as they seek enhanced value, greater utility and best-in-class omnichannel experiences.

“Synchrony remains intently focused on optimizing the outcomes for our many stakeholders. As we continue to prioritize sustainable growth at appropriate risk-adjusted returns through changing market conditions and selectively invest to meet the increasingly digital demands of our customers in a safe and secure manner, we are confident in our ability to continue to deliver on our financial commitments and drive long-term value.”


$97.9B

Loan Receivables
a2021-07x09_14x35x25a.jpg
Net Earnings of $628 Million or $1.48 per Diluted Share
a2021-07x09_14x35x41a.jpg
Record Third Quarter Purchase Volume, and Continued Strong Receivables Growth
a2021-07x09_14x35x57a.jpg
Returned $254 Million of Capital to Shareholders, including $150 Million of Share Repurchases
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced third quarter 2023 net earnings of $628 million, or $1.48 per diluted share, compared to $703 million, or $1.47 per diluted share in the third quarter 2022.
KEY OPERATING & FINANCIAL METRICS*
PERFORMANCE REFLECTS DIFFERENTIATED BUSINESS MODEL AND CONTINUED CONSUMER RESILIENCE
Purchase volume increased 5% to $47.0 billion
Loan receivables increased 14% to $97.9 billion
Average active accounts increased 6% to 70.3 million
New accounts decreased 2% to 5.7 million
Net interest margin decreased 16 basis points to 15.36%
Efficiency ratio decreased 330 basis points to 33.2%
Return on assets decreased 50 basis points to 2.3%
Return on equity decreased 3 percentage points to 18.1%; return on tangible common equity** decreased 3.7 percentage points to 22.9%



CFO COMMENTARY
BUSINESS AND FINANCIAL RESULTS FOR
THE THIRD QUARTER OF 2023*
“Synchrony’s third quarter results reflected the strength of our financial model, demonstrated through our consistent growth and strong risk-adjusted returns,” said Brian Wenzel, Synchrony’s Executive Vice President and Chief Financial Officer.

“Our diverse product suite and compelling value propositions continued to deeply resonate with customers, driving broad-based purchase volume and receivables growth.

“Synchrony’s advanced underwriting capabilities and digital-first servicing strategy continued to support the gradual normalization of our credit performance and drive improvement in our operating efficiency. In addition, our Retailer Share Arrangements continued to functionally align our partners’ interests as higher net interest income was partially offset by the impact of credit normalization.

“As Synchrony continues to leverage our core strengths – our advanced data analytics, our disciplined approach to underwriting and credit management, and our stable funding model – we are confident in our ability to execute on our key strategic priorities and drive market leading returns over the long-term.”

BUSINESS HIGHLIGHTS
CONTINUED TO EXPAND PORTFOLIO, ENHANCE PRODUCTS AND EXTEND REACH
Added or renewed more than 9 programs, including Belk, Installation Made Easy, York and Park West Gallery
Expanded digital wallet provisioning to include PayPal and Venmo
Broadened access to pet care financing through partnerships with Virginia Tech, the University of Missouri and Oregon State University, making CareCredit available at more than 95% of veterinary university hospitals nationwide
FINANCIAL HIGHLIGHTS
EARNINGS DRIVEN BY CORE BUSINESS DRIVERS
Interest and fees on loans increased 21% to $5.2 billion, driven primarily by growth in average loan receivables, higher benchmark rates and lower payment rate.
Net interest income increased $434 million, or 11%, to $4.4 billion, driven by higher interest and fees on loans, partially offset by an increase in interest expense from higher benchmark rates and higher funding liabilities.
Retailer share arrangements decreased $78 million, or 7%, to $979 million, reflecting higher net charge-offs partially offset by higher Net Interest Income.
Provision for credit losses increased $559 million to $1.5 billion, driven by higher net charge-offs and a higher reserve build.
Other expense increased $90 million, or 8%, to $1.2 billion, driven primarily by growth related items, as well as technology investments and operational losses, partially offset by additional marketing and growth reinvestment of Gain on Sale proceeds in the prior year.
Net earnings decreased to $628 million, compared to $703 million.
CREDIT QUALITY
CREDIT CONTINUES TO NORMALIZE IN LINE WITH EXPECTATIONS
Loans 30+ days past due as a percentage of total period-end loan receivables were 4.40% compared to 3.28% in the prior year, an increase of 112 basis points.
Net charge-offs as a percentage of total average loan receivables were 4.60% compared to 3.00% in the prior year, an increase of 160 basis points, and continued to normalize within our expectations toward our underwriting target of 5.5-6.0%
The allowance for credit losses as a percentage of total period-end loan receivables was 10.40%, compared to 10.34% in the second quarter 2023.



SALES PLATFORM HIGHLIGHTS
DIVERSITY ACROSS OUR PLATFORMS CONTINUES TO PROVIDE RESILIENCE
Home & Auto purchase volume remained flat, as growth in commercial, Home Specialty and Auto Network was generally offset by lower retail traffic in Furniture and Electronics and the impact of lower gas and lumber prices. Period-end loan receivables increased 9%, reflecting lower payment rates. Interest and fees on loans were up 13%, primarily driven by loan receivables growth, higher benchmark rates and lower payment rate. Average active accounts increased 5%.
Digital purchase volume increased 7%, reflecting growth in average active accounts. Period-end loan receivables increased 16%, driven by lower payment rates and continued purchase volume growth. Interest and fees on loans increased 28%, reflecting the impacts of loan receivables growth, lower payment rate, higher benchmark rates and maturation of newer programs. Average active accounts increased 7%.
Diversified & Value purchase volume increased 7%, driven by higher out-of-partner spend and strong retailer performance. Period-end loan receivables increased 14%, reflecting purchase volume growth and lower payment rates. Interest and fees on loans increased 25%, driven by the impacts of loan receivables growth, lower payment rate and higher benchmark rates. Average active accounts increased 5%.
Health & Wellness purchase volume increased 14%, reflecting broad-based growth in active accounts led by Dental, Pet and Cosmetic. Period-end loan receivables increased 21%, driven by continued higher promotional purchase volume and lower payment rates. Interest and fees on loans increased 20%, reflecting the impacts of growth in volume and loan receivables as well as lower payment rate. Average active accounts increased 13%.
Lifestyle purchase volume increased 8%, reflecting stronger transaction values in Outdoor and Luxury. Period-end loan receivables increased 14%, driven by purchase volume growth and lower payment rates. Interest and fees on loans increased 20%, driven primarily by the impacts of loan receivables growth, lower payment rate and higher benchmark rates. Average active accounts increased 1%.
BALANCE SHEET, LIQUIDITY & CAPITAL
FUNDING, CAPITAL & LIQUIDITY REMAIN ROBUST
Loan receivables of $97.9 billion increased 14%; purchase volume increased 5% and average active accounts increased 6%.
Deposits increased $9.7 billion, or 14%, to $78.1 billion and comprised 84% of funding.
Total liquidity, consisting of liquid assets and undrawn credit facilities, was $20.5 billion, or 18.2% of total assets.
The company returned $254 million in capital to shareholders, including $150 million of share repurchases and $104 million of common stock dividends.
As of September 30, 2023, the Company had a total remaining share repurchase authorization of $850 million.
The estimated Common Equity Tier 1 ratio was 12.4% compared to 14.3%, and the estimated Tier 1 Capital ratio was 13.2% compared to 15.2%.
*All comparisons are for the third quarter of 2023 compared to the third quarter of 2022, unless otherwise noted.
         ** Tangible common equity is a non-GAAP financial measure. See non-GAAP reconciliation in the financial tables.

CORRESPONDING FINANCIAL TABLES AND INFORMATION
No representation is made that the information in this news release is complete. Investors are encouraged to review the foregoing summary and discussion of Synchrony Financial's earnings and financial condition in conjunction with the detailed financial tables and information that follow and the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2022, as filed February 9, 2023, and the Company’s forthcoming Quarterly Report on Form 10-Q for the quarter ended September 30, 2023. The detailed financial tables and other information are also available on the Investor Relations page of the Company’s website at www.investors.synchronyfinancial.com. This information is also furnished in a Current Report on Form 8-K filed with the SEC today.




CONFERENCE CALL AND WEBCAST
On Tuesday, October 24, 2023, at 8:00 a.m. Eastern Time, Brian Doubles, President and Chief Executive Officer, and Brian Wenzel Sr., Executive Vice President and Chief Financial Officer, will host a conference call to review the financial results and outlook for certain business drivers. The conference call can be accessed via an audio webcast through the Investor Relations page on the Synchrony Financial corporate website, www.investors.synchronyfinancial.com, under Events and Presentations. A replay will also be available on the website.


ABOUT SYNCHRONY FINANCIAL
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally-enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoor, pet and more. We have an established and diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which we refer to as our “partners.” We connect our partners and consumers through our dynamic financial ecosystem and provide them with a diverse set of financing solutions and innovative digital capabilities to address their specific needs and deliver seamless, omnichannel experiences. We offer the right financing products to the right customers in their channel of choice.

For more information, visit www.synchrony.com and Twitter: @Synchrony.



synchonylogoa.jpg

Investor RelationsMedia Relations
Kathryn MillerLisa Lanspery
(203) 585-6291(203) 585-6143



CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
This news release contains certain forward-looking statements as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the "safe harbor" created by those sections. Forward-looking statements may be identified by words such as "expects," "intends," "anticipates," "plans," "believes," "seeks," "targets," "outlook," "estimates," "will," "should," "may" or words of similar meaning, but these words are not the exclusive means of identifying forward-looking statements. Forward-looking statements are based on management's current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified develop as anticipated, including the future impacts of the novel coronavirus disease (“COVID-19”) outbreak and measures taken in response thereto for which future developments are highly uncertain and difficult to predict; retaining existing partners and attracting new partners, concentration of our revenue in a small number of partners, and promotion and support of our products by our partners; cyber-attacks or other security breaches; disruptions in the operations of our and our outsourced partners' computer systems and data centers; the financial performance of our partners; the sufficiency of our allowance for credit losses and the accuracy of the assumptions or estimates used in preparing our financial statements, including those related to the CECL accounting guidance; higher borrowing costs and adverse financial market conditions impacting our funding and liquidity, and any reduction in our credit ratings; our ability to grow our deposits in the future; damage to our reputation; our ability to securitize our loan receivables, occurrence of an early amortization of our securitization facilities, loss of the right to service or subservice our securitized loan receivables, and lower payment rates on our securitized loan receivables; changes in market interest rates and the impact of any margin compression; effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, our ability to manage our credit risk; our ability to offset increases in our costs in retailer share arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced products and services; our ability to realize the value of acquisitions and strategic investments; reductions in interchange fees; fraudulent activity; failure of third parties to provide various services that are important to our operations; international risks and compliance and regulatory risks and costs associated with international operations; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and/or interpretations, and state sales tax rules and regulations; regulation, supervision, examination and enforcement of our business by governmental authorities, the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act and other legislative and regulatory developments and the impact of the Consumer Financial Protection Bureau’s regulation of our business; impact of capital adequacy rules and liquidity requirements; restrictions that limit our ability to pay dividends and repurchase our common stock, and restrictions that limit the Bank’s ability to pay dividends to us; regulations relating to privacy, information security and data protection; use of third-party vendors and ongoing third-party business relationships; and failure to comply with anti-money laundering and anti-terrorism financing laws.




CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are included elsewhere in this news release and in our public filings, including under the heading "Risk Factors" in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2022, as filed on February 9, 2023. You should not consider any list of such factors to be an exhaustive statement of all the risks, uncertainties, or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by law.


NON-GAAP MEASURES
The information provided herein includes measures we refer to as "tangible common equity," and certain “CECL fully phased-in" capital measures, which are not prepared in accordance with U.S. generally accepted accounting principles ("GAAP"). For a reconciliation of these non-GAAP measures to the most directly comparable GAAP measures, please see the detailed financial tables and information that follow. For a statement regarding the usefulness of these measures to investors, please see the Company's Current Report on Form 8-K filed with the SEC today.

Exhibit 99.2

SYNCHRONY FINANCIAL
FINANCIAL SUMMARY
(unaudited, in millions, except per share statistics)
Quarter EndedNine Months Ended
Sep 30,
2023
Jun 30,
2023
Mar 31,
2023
Dec 31,
2022
Sep 30,
2022
3Q'23 vs. 3Q'22Sep 30,
2023
Sep 30,
2022
YTD'23 vs. YTD'22
EARNINGS
Net interest income$4,362 $4,120 $4,051 $4,106 $3,928 $434 11.0 %$12,533  $11,519 $1,014 8.8 %
Retailer share arrangements(979)(887)(917)(1,043)(1,057)78 (7.4)%(2,783)(3,288)505 (15.4)%
Provision for credit losses1,488 1,383 1,290 1,201 929 559 60.2 %4,161 2,174 1,987 91.4 %
Net interest income, after retailer share arrangements and provision for credit losses1,895 1,850 1,844 1,862 1,942 (47)(2.4)%5,589 6,057 (468)(7.7)%
Other income92 61 65 30 44 48 109.1 %218 350 (132)(37.7)%
Other expense1,154 1,169 1,119 1,151 1,064 90 8.5 %3,442 3,186 256 8.0 %
Earnings before provision for income taxes833 742 790 741 922 (89)(9.7)%2,365 3,221 (856)(26.6)%
Provision for income taxes205 173 189 164 219 (14)(6.4)%567 782 (215)(27.5)%
Net earnings$628 $569 $601 $577 $703 $(75)(10.7)%$1,798 $2,439 $(641)(26.3)%
Net earnings available to common stockholders$618 $559 $590 $567 $692 $(74)(10.7)%$1,767 $2,407 $(640)(26.6)%
COMMON SHARE STATISTICS
Basic EPS $1.49 $1.32 $1.36 $1.27 $1.48 $0.01 0.7 %$4.16 $4.89 $(0.73)(14.9)%
Diluted EPS $1.48 $1.32 $1.35 $1.26 $1.47 $0.01 0.7 %$4.14 $4.86 $(0.72)(14.8)%
Dividend declared per share$0.25 $0.23 $0.23 $0.23 $0.23 $0.02 8.7 %$0.71 $0.67 $0.04 6.0 %
Common stock price$30.57 $33.92 $29.08 $32.86 $28.19 $2.38 8.4 %$30.57 $28.19 $2.38 8.4 %
Book value per share $31.50 $30.25 $29.08 $27.70 $26.76 $4.74 17.7 %$31.50 $26.76 $4.74 17.7 %
Tangible common equity per share(1)
$26.00 $24.67 $23.48 $22.24 $22.10 $3.90 17.6 %$26.00 $22.10 $3.90 17.6 %
Beginning common shares outstanding418.1 428.4 438.2 458.9 487.8 (69.7)(14.3)%438.2 526.8 (88.6)(16.8)%
Issuance of common shares— — — — — — NM— — — — %
Stock-based compensation0.2 0.2 1.5 0.1 0.4 (0.2)(50.0)%1.9 2.0 (0.1)(5.0)%
Shares repurchased(4.5)(10.5)(11.3)(20.8)(29.3)24.8 (84.6)%(26.3)(69.9)43.6 (62.4)%
Ending common shares outstanding413.8 418.1 428.4 438.2 458.9 (45.1)(9.8)%413.8 458.9 (45.1)(9.8)%
Weighted average common shares outstanding 416.0 422.7 434.4 445.8 468.5 (52.5)(11.2)%424.3 492.1 (67.8)(13.8)%
Weighted average common shares outstanding (fully diluted) 418.4 424.2 437.2 448.9 470.7 (52.3)(11.1)%426.5 495.0 (68.5)(13.8)%
(1) Tangible Common Equity ("TCE") is a non-GAAP measure. For corresponding reconciliation of TCE to a GAAP financial measure, see Reconciliation of Non-GAAP Measures and Calculations of Regulatory Measures.
1


SYNCHRONY FINANCIAL
SELECTED METRICS
(unaudited, $ in millions)
Quarter EndedNine Months Ended
Sep 30,
2023
Jun 30,
2023
Mar 31,
2023
Dec 31,
2022
Sep 30,
2022
3Q'23 vs. 3Q'22Sep 30,
2023
Sep 30,
2022
YTD'23 vs. YTD'22
PERFORMANCE METRICS
Return on assets(1)
2.3 %2.1 %2.3 %2.2 %2.8 %(0.5)%2.2 %3.4 %(1.2)%
Return on equity(2)
18.1 %17.0 %18.2 %17.5 %21.1 %(3.0)%17.8 %24.2 %(6.4)%
Return on tangible common equity(3)
22.9 %21.7 %23.2 %22.1 %26.6 %(3.7)%22.6 %30.6 %(8.0)%
Net interest margin(4)
15.36 %14.94 %15.22 %15.58 %15.52 %(0.16)%15.17 %15.64 %(0.47)%
Efficiency ratio(5)
33.2 %35.5 %35.0 %37.2 %36.5 %(3.3)%34.5 %37.1 %(2.6)%
Other expense as a % of average loan receivables, including held for sale4.76 %5.07 %5.00 %5.16 %5.02 %(0.26)%4.94 %5.11 %(0.17)%
Effective income tax rate24.6 %23.3 %23.9 %22.1 %23.8 %0.8 %24.0 %24.3 %(0.3)%
CREDIT QUALITY METRICS
Net charge-offs as a % of average loan receivables, including held for sale4.60 %4.75 %4.49 %3.48 %3.00 %1.60 %4.62 %2.82 %1.80 %
30+ days past due as a % of period-end loan receivables(6)
4.40 %3.84 %3.81 %3.65 %3.28 %1.12 %4.40 %3.28 %1.12 %
90+ days past due as a % of period-end loan receivables(6)
2.06 %1.77 %1.87 %1.69 %1.43 %0.63 %2.06 %1.43 %0.63 %
Net charge-offs$1,116 $1,096 $1,006 $776 $635 $481 75.7 %$3,218 $1,760 $1,458 82.8 %
Loan receivables delinquent over 30 days(6)
$4,304 $3,641 $3,474 $3,377 $2,818 $1,486 52.7 %$4,304 $2,818 $1,486 52.7 %
Loan receivables delinquent over 90 days(6)
$2,020 $1,677 $1,705 $1,562 $1,232 $788 64.0 %$2,020 $1,232 $788 64.0 %
Allowance for credit losses (period-end)$10,176 $9,804 $9,517 $9,527 $9,102 $1,074 11.8 %$10,176 $9,102 $1,074 11.8 %
Allowance coverage ratio(7)
10.40 %10.34 %10.44 %10.30 %10.58 %(0.18)%10.40 %10.58 %(0.18)%
BUSINESS METRICS
Purchase volume(8)(9)
$47,006 $47,276 $41,557 $47,923 $44,557 $2,449 5.5 %$135,839 $132,264 $3,575 2.7 %
Period-end loan receivables$97,873 $94,801 $91,129 $92,470 $86,012 $11,861 13.8 %$97,873 $86,012 $11,861 13.8 %
Credit cards$92,078 $89,299 $86,113 $87,630 $81,254 $10,824 13.3 %$92,078 $81,254 $10,824 13.3 %
Consumer installment loans$3,784 $3,548 $3,204 $3,056 $2,945 $839 28.5 %$3,784 $2,945 $839 28.5 %
Commercial credit products$1,879 $1,826 $1,690 $1,682 $1,723 $156 9.1 %$1,879 $1,723 $156 9.1 %
Other$132 $128 $122 $102 $90 $42 46.7 %$132 $90 $42 46.7 %
Average loan receivables, including held for sale$96,230 $92,489 $90,815 $88,436 $84,038 $12,192 14.5 %$93,198 $83,404 $9,794 11.7 %
Period-end active accounts (in thousands)(10)
70,137 70,269 68,589 70,763 66,503 3,634 5.5 %70,137 66,503 3,634 5.5 %
Average active accounts (in thousands)(9)(10)
70,308 69,517 69,494 68,373 66,266 4,042 6.1 %69,842 68,517 1,325 1.9 %
LIQUIDITY
Liquid assets
Cash and equivalents$15,643 $12,706 $15,303 $10,294 $11,962 $3,681 30.8 %$15,643 $11,962 $3,681 30.8 %
Total liquid assets$17,598 $16,448 $18,778 $14,201 $16,566 $1,032 6.2 %$17,591 $16,566 $1,025 6.2 %
Undrawn credit facilities
Undrawn credit facilities$2,950 $2,950 $2,950 $2,950 $3,700 $(750)(20.3)%$2,950 $3,700 $(750)(20.3)%
Total liquid assets and undrawn credit facilities$20,548 $19,398 $21,728 $17,151 $20,266 $282 1.4 %$20,541 $20,266 $275 1.4 %
Liquid assets % of total assets15.58 %15.13 %17.41 %13.58 %16.44 %(0.86)%15.58 %16.44 %(0.86)%
Liquid assets including undrawn credit facilities % of total assets18.19 %17.85 %20.15 %16.40 %20.11 %(1.92)%18.19 %20.11 %(1.92)%
(1) Return on assets represents net earnings as a percentage of average total assets.
(2) Return on equity represents net earnings as a percentage of average total equity.
(3) Return on tangible common equity represents net earnings available to common stockholders as a percentage of average tangible common equity. Tangible common equity ("TCE") is a non-GAAP measure. For corresponding reconciliation of TCE to a GAAP financial measure, see Reconciliation of Non-GAAP Measures and Calculations of Regulatory Measures.
(4) Net interest margin represents net interest income divided by average interest-earning assets.
(5) Efficiency ratio represents (i) other expense, divided by (ii) net interest income, plus other income, less retailer share arrangements.
(6) Based on customer statement-end balances extrapolated to the respective period-end date.
(7) Allowance coverage ratio represents allowance for credit losses divided by total period-end loan receivables.
(8) Purchase volume, or net credit sales, represents the aggregate amount of charges incurred on credit cards or other credit product accounts less returns during the period.
(9) Includes activity and accounts associated with loan receivables held for sale.
(10) Active accounts represent credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month.
2


SYNCHRONY FINANCIAL
STATEMENTS OF EARNINGS
(unaudited, $ in millions)
Quarter EndedNine Months Ended
Sep 30,
 2023
Jun 30,
2023
Mar 31,
2023
Dec 31,
2022
Sep 30,
2022
3Q'23 vs. 3Q'22Sep 30,
2023
Sep 30,
2022
YTD'23 vs. YTD'22
Interest income: 
Interest and fees on loans$5,151 $4,812 $4,616 $4,576 $4,258 $893 21.0 %$14,579 $12,305 $2,274 18.5 %
Interest on cash and debt securities203 209 170 132 84 119 141.7 %582 133 449 NM
Total interest income5,354 5,021 4,786 4,708 4,342 1,012 23.3 %15,161 12,438 2,723 21.9 %
Interest expense:
Interest on deposits800 717 557 441 280 520 185.7 %2,074 567 1,507 265.8 %
Interest on borrowings of consolidated securitization entities86 78 77 69 54 32 59.3 %241 127 114 89.8 %
Interest on senior unsecured notes106 106 101 92 80 26 32.5 %313 225 88 39.1 %
Total interest expense992 901 735 602 414 578 139.6 %2,628 919 1,709 186.0 %
Net interest income4,362 4,120 4,051 4,106 3,928 434 11.0 %12,533 11,519 1,014 8.8 %
Retailer share arrangements(979)(887)(917)(1,043)(1,057)78 (7.4)%(2,783)(3,288)505 (15.4)%
Provision for credit losses1,488 1,383 1,290 1,201 929 559 60.2 %4,161 2,174 1,987 91.4 %
Net interest income, after retailer share arrangements and provision for credit losses1,895 1,850 1,844 1,862 1,942 (47)(2.4)%5,589 6,057 (468)(7.7)%
Other income:
Interchange revenue267 262 232 251 238 29 12.2 %761 731 30 4.1 %
Debt cancellation fees131 125 115 102 103 28 27.2 %371 285 86 30.2 %
Loyalty programs(358)(345)(298)(351)(326)(32)9.8 %(1,001)(906)(95)10.5 %
Other52 19 16 28 29 23 79.3 %87 240 (153)(63.8)%
Total other income92 61 65 30 44 48 109.1 %218 350 (132)(37.7)%
Other expense:
Employee costs444 451 451 459 416 28 6.7 %1,346 1,222 124 10.1 %
Professional fees219 209 186 233 204 15 7.4 %614 599 15 2.5 %
Marketing and business development125 133 131 121 115 10 8.7 %389 366 23 6.3 %
Information processing177 179 166 165 150 27 18.0 %522 458 64 14.0 %
Other189 197 185 173 179 10 5.6 %571 541 30 5.5 %
Total other expense1,154 1,169 1,119 1,151 1,064 90 8.5 %3,442 3,186 256 8.0 %
Earnings before provision for income taxes833 742 790 741 922 (89)(9.7)%2,365 3,221 (856)(26.6)%
Provision for income taxes205 173 189 164 219 (14)(6.4)%567 782 (215)(27.5)%
Net earnings$628 $569 $601 $577 $703 $(75)(10.7)%$1,798 $2,439 $(641)(26.3)%
Net earnings available to common stockholders$618 $559 $590 $567 $692 $(74)(10.7)%$1,767 $2,407 $(640)(26.6)%

3


SYNCHRONY FINANCIAL
STATEMENTS OF FINANCIAL POSITION
(unaudited, $ in millions)
Quarter Ended
Sep 30,
 2023
Jun 30,
2023
Mar 31,
2023
Dec 31,
2022
Sep 30,
2022
Sep 30, 2023 vs.
Sep 30, 2022
Assets
Cash and equivalents$15,643 $12,706 $15,303 $10,294 $11,962 $3,681 30.8 %
Debt securities2,882 4,294 4,008 4,879 5,082 (2,200)(43.3)%
Loan receivables:
Unsecuritized loans held for investment78,470 75,532 72,079 72,638 67,651 10,819 16.0 %
Restricted loans of consolidated securitization entities19,403 19,269 19,050 19,832 18,361 1,042 5.7 %
Total loan receivables97,873 94,801 91,129 92,470 86,012 11,861 13.8 %
Less: Allowance for credit losses(10,176)(9,804)(9,517)(9,527)(9,102)(1,074)11.8 %
Loan receivables, net87,697 84,997 81,612 82,943 76,910 10,787 14.0 %
Goodwill1,105 1,105 1,105 1,105 1,105 — — %
Intangible assets, net1,169 1,226 1,297 1,287 1,033 136 13.2 %
Other assets4,443 4,369 4,528 4,056 4,674 (231)(4.9)%
Total assets$112,939 $108,697 $107,853 $104,564 $100,766 $12,173 12.1 %
Liabilities and Equity
Deposits:
Interest-bearing deposit accounts$77,669 $75,344 $74,008 $71,336 $68,032 $9,637 14.2 %
Non-interest-bearing deposit accounts397 421 417 399 372 25 6.7 %
Total deposits78,066 75,765 74,425 71,735 68,404 9,662 14.1 %
Borrowings:
Borrowings of consolidated securitization entities6,519 5,522 6,228 6,227 6,360 159 2.5 %
Senior and Subordinated unsecured notes8,712 8,709 8,706 7,964 7,961 751 9.4 %
Total borrowings15,231 14,231 14,934 14,191 14,321 910 6.4 %
Accrued expenses and other liabilities5,875 5,321 5,301 5,765 5,029 846 16.8 %
Total liabilities99,172 95,317 94,660 91,691 87,754 11,418 13.0 %
Equity:
Preferred stock734 734 734 734 734 — — %
Common stock— — %
Additional paid-in capital9,750 9,727 9,705 9,718 9,685 65 0.7 %
Retained earnings18,338 17,828 17,369 16,716 16,252 2,086 12.8 %
Accumulated other comprehensive income (loss)(96)(96)(102)(125)(187)91 (48.7)%
Treasury stock(14,960)(14,814)(14,514)(14,171)(13,473)(1,487)11.0 %
Total equity13,767 13,380 13,193 12,873 13,012 755 5.8 %
Total liabilities and equity$112,939 $108,697 $107,853 $104,564 $100,766 $12,173 12.1 %

4


SYNCHRONY FINANCIAL
AVERAGE BALANCES, NET INTEREST INCOME AND NET INTEREST MARGIN
(unaudited, $ in millions)
Quarter Ended
Sep 30, 2023Jun 30, 2023Mar 31, 2023Dec 31, 2022Sep 30, 2022
InterestAverageInterestAverageInterestAverageInterestAverageInterestAverage
AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/
BalanceExpenseRateBalanceExpenseRateBalanceExpenseRateBalanceExpenseRateBalanceExpenseRate
Assets
Interest-earning assets:
Interest-earning cash and equivalents$12,753 $172 5.35 %$14,198 $178 5.03 %$12,365 $140 4.59 %$11,092 $104 3.72 %$11,506 $65 2.24 %
Securities available for sale3,706 31 3.32 %3,948 31 3.15 %4,772 30 2.55 %5,002 28 2.22 %4,861 19 1.55 %
Loan receivables, including held for sale:
Credit cards90,587 5,003 21.91 %87,199 4,679 21.52 %85,904 4,497 21.23 %83,597 4,462 21.18 %79,354 4,153 20.76 %
Consumer installment loans3,656 108 11.72 %3,359 94 11.22 %3,103 83 10.85 %2,991 78 10.35 %2,884 74 10.18 %
Commercial credit products1,861 38 8.10 %1,808 36 7.99 %1,697 34 8.13 %1,757 34 7.68 %1,720 30 6.92 %
Other126 6.30 %123 9.78 %111 7.31 %91 8.72 %80 4.96 %
Total loan receivables, including held for sale96,230 5,151 21.24 %92,489 4,812 20.87 %90,815 4,616 20.61 %88,436 4,576 20.53 %84,038 4,258 20.10 %
Total interest-earning assets112,689 5,354 18.85 %110,635 5,021 18.20 %107,952 4,786 17.98 %104,530 4,708 17.87 %100,405 4,342 17.16 %
Non-interest-earning assets:
Cash and due from banks964 976 1,024 1,071 1,580 
Allowance for credit losses(9,847)(9,540)(9,262)(9,167)(8,878)
Other assets6,529 6,330 6,128 5,772 5,587 
Total non-interest-earning assets(2,354)(2,234)(2,110)(2,324)(1,711)
Total assets$110,335 $108,401 $105,842 $102,206 $98,694 
Liabilities
Interest-bearing liabilities:
Interest-bearing deposit accounts$75,952 $800 4.18 %$74,812 $717 3.84 %$72,216 $557 3.13 %$69,343 $441 2.52 %$66,787 $280 1.66 %
Borrowings of consolidated securitization entities6,096 86 5.60 %5,863 78 5.34 %6,229 77 5.01 %6,231 69 4.39 %6,258 54 3.42 %
Senior and Subordinated unsecured notes8,710 106 4.83 %8,707 106 4.88 %8,442 101 4.85 %7,962 92 4.58 %7,102 80 4.47 %
Total interest-bearing liabilities90,758 992 4.34 %89,382 901 4.04 %86,887 735 3.43 %83,536 602 2.86 %80,147 414 2.05 %
Non-interest-bearing liabilities
Non-interest-bearing deposit accounts401 420 411 388 371 
Other liabilities5,418 5,164 5,130 5,217 4,938 
Total non-interest-bearing liabilities5,819 5,584 5,541 5,605 5,309 
Total liabilities96,577 94,966 92,428 89,141 85,456 
Equity
Total equity13,758 13,435 13,414 13,065 13,238 
Total liabilities and equity$110,335 $108,401 $105,842 $102,206 $98,694 
Net interest income$4,362 $4,120 $4,051 $4,106 $3,928 
Interest rate spread(1)
14.51 %14.16 %14.55 %15.01 %15.11 %
Net interest margin(2)
15.36 %14.94 %15.22 %15.58 %15.52 %
(1) Interest rate spread represents the difference between the yield on total interest-earning assets and the rate on total interest-bearing liabilities.
(2) Net interest margin represents net interest income divided by average interest-earning assets.

5


SYNCHRONY FINANCIAL
AVERAGE BALANCES, NET INTEREST INCOME AND NET INTEREST MARGIN
(unaudited, $ in millions)
Nine Months Ended
Sep 30, 2023
Nine Months Ended
Sep 30, 2022
InterestAverageInterestAverage
AverageIncome/Yield/AverageIncome/Yield/
BalanceExpenseRateBalanceExpenseRate
Assets
Interest-earning assets:
Interest-earning cash and equivalents$13,107 $490 5.00 %$9,920 $90 1.21 %
Securities available for sale4,138 92 2.97 %5,143 43 1.12 %
Loan receivables, including held for sale:
Credit cards87,914 14,179 21.56 %78,946 12,009 20.34 %
Consumer installment loans3,375 285 11.29 %2,781 209 10.05 %
Commercial credit products1,789 108 8.07 %1,604 83 6.92 %
Other120 7.80 %73 7.33 %
Total loan receivables, including held for sale93,198 14,579 20.91 %83,404 12,305 19.73 %
Total interest-earning assets110,443 15,161 18.35 %98,467 12,438 16.89 %
Non-interest-earning assets:
Cash and due from banks987 1,607 
Allowance for credit losses(9,552)(8,735)
Other assets6,331 5,447 
Total non-interest-earning assets(2,234)(1,681)
Total assets$108,209 $96,786 
Liabilities
Interest-bearing liabilities:
Interest-bearing deposit accounts$74,340 $2,074 3.73 %$64,371 $567 1.18 %
Borrowings of consolidated securitization entities6,062 241 5.32 %6,547 127 2.59 %
Senior and subordinated unsecured notes8,621 313 4.85 %7,098 225 4.24 %
Total interest-bearing liabilities89,023 2,628 3.95 %78,016 919 1.57 %
Non-interest-bearing liabilities
Non-interest-bearing deposit accounts410 380 
Other liabilities5,239 4,915 
Total non-interest-bearing liabilities5,649 5,295 
Total liabilities94,672 83,311 
Equity
Total equity13,537 13,475 
Total liabilities and equity$108,209 $96,786 
Net interest income$12,533 $11,519 
Interest rate spread(1)
14.41 %15.32 %
Net interest margin(2)
15.17 %15.64 %
(1) Interest rate spread represents the difference between the yield on total interest-earning assets and the rate on total interest-bearing liabilities.
(2) Net interest margin represents net interest income divided by average interest-earning assets.
6


SYNCHRONY FINANCIAL
BALANCE SHEET STATISTICS
(unaudited, $ in millions, except per share statistics)
Quarter Ended
Sep 30,
 2023
Jun 30,
2023
Mar 31,
2023
Dec 31,
2022
Sep 30,
2022
Sep 30, 2023 vs.
Sep 30, 2022
BALANCE SHEET STATISTICS
Total common equity$13,033 $12,646 $12,459 $12,139 $12,278 $755 6.1 %
Total common equity as a % of total assets11.54 %11.63 %11.55 %11.61 %12.18 %(0.64)%
Tangible assets$110,665 $106,366 $105,451 $102,172 $98,628 $12,037 12.2 %
Tangible common equity(1)
$10,759 $10,315 $10,057 $9,747 $10,140 $619 6.1 %
Tangible common equity as a % of tangible assets(1)
9.72 %9.70 %9.54 %9.54 %10.28 %(0.56)%
Tangible common equity per share(1)
$26.00 $24.67 $23.48 $22.24 $22.10 $3.90 17.6 %
REGULATORY CAPITAL RATIOS(2)(3)
Basel III - CECL Transition
Total risk-based capital ratio(4)
15.3 %15.2 %15.4 %15.0 %16.5 %
Tier 1 risk-based capital ratio(5)
13.2 %13.1 %13.3 %13.6 %15.2 %
Tier 1 leverage ratio(6)
11.8 %11.6 %11.6 %12.3 %13.2 %
Common equity Tier 1 capital ratio12.4 %12.3 %12.5 %12.8 %14.3 %
(1) Tangible common equity ("TCE") is a non-GAAP measure. We believe TCE is a more meaningful measure of the net asset value of the Company to investors. For corresponding reconciliation of TCE to a GAAP financial measure, see Reconciliation of Non-GAAP Measures and Calculations of Regulatory Measures.
(2) Regulatory capital ratios at September 30, 2023 are preliminary and therefore subject to change.
(3) Capital ratios reflect the phase-in of an estimate of CECL’s effect on regulatory capital over a three-year transitional period beginning in the first quarter of 2022 through 2024. Capital ratios for 2023 and 2022 reflect 50% and 25%, respectively, of the phase-in of CECL effects.
(4) Total risk-based capital ratio is the ratio of total risk-based capital divided by risk-weighted assets.
(5) Tier 1 risk-based capital ratio is the ratio of Tier 1 capital divided by risk-weighted assets.
(6) Tier 1 leverage ratio is the ratio of Tier 1 capital divided by total average assets, after certain adjustments.

7


SYNCHRONY FINANCIAL
PLATFORM RESULTS
(unaudited, $ in millions)
Quarter EndedNine Months Ended
Sep 30,
 2023
Jun 30,
2023
Mar 31,
2023
Dec 31,
2022
Sep 30,
2022
3Q'23 vs. 3Q'22Sep 30,
2023
Sep 30,
2022
YTD'23 vs. YTD'22
HOME & AUTO
Purchase volume(1)
$12,273 $12,853 $10,863 $11,860 $12,273 $— — %$35,989 $35,428 $561 1.6 %
Period-end loan receivables$31,648 $30,926 $29,733 $29,978 $29,017 $2,631 9.1 %$31,648 $29,017 $2,631 9.1 %
Average loan receivables, including held for sale$31,239 $30,210 $29,690 $29,402 $28,387 $2,852 10.0 %$30,386 $27,307 $3,079 11.3 %
Average active accounts (in thousands)(3)
19,223 18,935 18,521 18,539 18,350 873 4.8 %18,894 17,923 971 5.4 %
Interest and fees on loans$1,367 $1,275 $1,225 $1,264 $1,210 $157 13.0 %$3,867 $3,406 $461 13.5 %
Other income$28 $27 $25 $23 $20 $40.0 %$80 $64 $16 25.0 %
DIGITAL
Purchase volume(1)
$13,808 $13,472 $12,261 $14,794 $12,941 $867 6.7 %$39,541 $36,600 $2,941 8.0 %
Period-end loan receivables$26,685 $25,758 $24,944 $25,522 $22,925 $3,760 16.4 %$26,685 $22,925 $3,760 16.4 %
Average loan receivables, including held for sale$26,266 $25,189 $24,982 $23,931 $22,361 $3,905 17.5 %$25,484 $21,596 $3,888 18.0 %
Average active accounts (in thousands)(3)
20,768 20,559 20,564 20,073 19,418 1,350 7.0 %20,641 19,176 1,465 7.6 %
Interest and fees on loans$1,530 $1,422 $1,363 $1,322 $1,197 $333 27.8 %$4,315 $3,277 $1,038 31.7 %
Other income$(6)$(2)$$(14)$(22)$16 (72.7)%$(7)$(47)$40 (85.1)%
DIVERSIFIED & VALUE
Purchase volume(1)
$15,445 $15,356 $13,439 $16,266 $14,454 $991 6.9 %$44,240 $40,400 $3,840 9.5 %
Period-end loan receivables$18,865 $18,329 $17,702 $18,617 $16,566 $2,299 13.9 %$18,865 $16,566 $2,299 13.9 %
Average loan receivables, including held for sale$18,565 $17,935 $17,713 $17,274 $16,243 $2,322 14.3 %$18,074 $15,627 $2,447 15.7 %
Average active accounts (in thousands)(3)
20,410 20,346 20,807 20,386 19,411 999 5.1 %20,571 19,258 1,313 6.8 %
Interest and fees on loans$1,168 $1,091 $1,070 $1,023 $935 $233 24.9 %$3,329 $2,587 $742 28.7 %
Other income$(28)$(21)$(14)$(42)$(19)$(9)47.4 %$(63)$(63)$— — %
HEALTH & WELLNESS
Purchase volume(1)
$3,990 $4,015 $3,690 $3,505 $3,514 $476 13.5 %$11,695 $10,064 $1,631 16.2 %
Period-end loan receivables$14,019 $13,327 $12,581 $12,179 $11,590 $2,429 21.0 %$14,019 $11,590 $2,429 21.0 %
Average loan receivables, including held for sale$13,600 $12,859 $12,309 $11,846 $11,187 $2,413 21.6 %$12,927 $10,681 $2,246 21.0 %
Average active accounts (in thousands)(3)
7,276 7,063 6,887 6,673 6,411 865 13.5 %7,076 6,207 869 14.0 %
Interest and fees on loans$844 $786 $735 $744 $706 $138 19.5 %$2,365 $1,966 $399 20.3 %
Other income$74 $54 $61 $60 $55 $19 34.5 %$189 $157 $32 20.4 %
LIFESTYLE
Purchase volume(1)
$1,490 $1,580 $1,302 $1,498 $1,374 $116 8.4 %$4,372 $4,000 $372 9.3 %
Period-end loan receivables$6,483 $6,280 $5,971 $5,970 $5,686 $797 14.0 %$6,483 $5,686 $797 14.0 %
Average loan receivables, including held for sale$6,383 $6,106 $5,919 $5,772 $5,610 $773 13.8 %$6,137 $5,478 $659 12.0 %
Average active accounts (in thousands)(3)
2,556 2,529 2,611 2,585 2,524 32 1.3 %2,572 2,546 26 1.0 %
Interest and fees on loans$249 $232 $223 $221 $208 $41 19.7 %$704 $593 $111 18.7 %
Other income$$$$$$— — %$22 $21 $4.8 %
CORP, OTHER(4)
Purchase volume(1)(2)
$— $— $$— $$(1)(100.0)%$$5,772 $(5,770)(100.0)%
Period-end loan receivables$173 $181 $198 $204 $228 $(55)(24.1)%$173 $228 $(55)(24.1)%
Average loan receivables, including held for sale$177 $190 $202 $211 $250 $(73)(29.2)%$190 $2,715 $(2,525)(93.0)%
Average active accounts (in thousands)(2)(3)
75 85 104 117 152 (77)(50.7)%88 3,407 (3,319)(97.4)%
Interest and fees on loans$(7)$$— $$$(9)NM$(1)$476 $(477)(100.2)%
Other income$16 $(4)$(15)$(4)$$14 NM$(3)$218 $(221)(101.4)%
TOTAL SYF
Purchase volume(1)(2)
$47,006 $47,276 $41,557 $47,923 $44,557 $2,449 5.5 %$135,839 $132,264 $3,575 2.7 %
Period-end loan receivables$97,873 $94,801 $91,129 $92,470 $86,012 $11,861 13.8 %$97,873 $86,012 $11,861 13.8 %
Average loan receivables, including held for sale$96,230 $92,489 $90,815 $88,436 $84,038 $12,192 14.5 %$93,198 $83,404 $9,794 11.7 %
Average active accounts (in thousands)(2)(3)
70,308 69,517 69,494 68,373 66,266 4,042 6.1 %69,842 68,517 1,325 1.9 %
Interest and fees on loans$5,151 $4,812 $4,616 $4,576 $4,258 $893 21.0 %$14,579 $12,305 $2,274 18.5 %
Other income$92 $61 $65 $30 $44 $48 109.1 %$218 $350 $(132)(37.7)%
(1) Purchase volume, or net credit sales, represents the aggregate amount of charges incurred on credit cards or other credit product accounts less returns during the period.
(2) Includes activity and balances associated with loan receivables held for sale.
(3) Active accounts represent credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month.
(4) YTD 2022 includes activity and balances associated with Gap Inc. and BP portfolios which were both sold in 2Q 2022.
8


SYNCHRONY FINANCIAL
RECONCILIATION OF NON-GAAP MEASURES AND CALCULATIONS OF REGULATORY MEASURES(1)
(unaudited, $ in millions, except per share statistics)
Quarter Ended
Sep 30,
2023
Jun 30,
2023
Mar 31,
2023
Dec 31,
2022
Sep 30,
2022
COMMON EQUITY AND REGULATORY CAPITAL MEASURES(2)
GAAP Total equity$13,767 $13,380 $13,193 $12,873 $13,012 
Less: Preferred stock(734)(734)(734)(734)(734)
Less: Goodwill(1,105)(1,105)(1,105)(1,105)(1,105)
Less: Intangible assets, net(1,169)(1,226)(1,297)(1,287)(1,033)
Tangible common equity$10,759 $10,315 $10,057 $9,747 $10,140 
Add: CECL transition amount1,146 1,146 1,146 1,719 1,719 
Adjustments for certain deferred tax liabilities and certain items in accumulated comprehensive income (loss)267 267 270 293 419 
Common equity Tier 1 $12,172 $11,728 $11,473 $11,759 $12,278 
Preferred stock734 734 734 734 734 
Tier 1 capital$12,906 $12,462 $12,207 $12,493 $13,012 
Add: Subordinated debt741 741 740 — — 
Add: Allowance for credit losses includible in risk-based capital1,317 1,276 1,233 1,220 1,142 
Total Risk-based capital$14,964 $14,479 $14,180 $13,713 $14,154 
ASSET MEASURES(2)
Total average assets$110,335 $108,401 $105,842 $102,206 $98,694 
Adjustments for:
Add: CECL transition amount1,146 1,146 1,146 1,719 1,719 
Less: Disallowed goodwill and other disallowed intangible assets
(net of related deferred tax liabilities) and other
(1,984)(2,035)(2,081)(2,046)(1,776)
Total assets for leverage purposes$109,497 $107,512 $104,907 $101,879 $98,637 
Risk-weighted assets$97,987 $95,060 $91,873 $91,596 $85,664 
CECL FULLY PHASED-IN CAPITAL MEASURES
Tier 1 capital$12,906 $12,462 $12,207 $12,493 $13,012 
Less: CECL transition adjustment(1,146)(1,146)(1,146)(1,719)(1,719)
Tier 1 capital (CECL fully phased-in)$11,760 $11,316 $11,061 $10,774 $11,293 
Add: Allowance for credit losses10,176 9,804 9,517 9,527 9,102 
Tier 1 capital (CECL fully phased-in) + Reserves for credit losses$21,936 $21,120 $20,578 $20,301 $20,395 
Risk-weighted assets$97,987 $95,060 $91,873 $91,596 $85,664 
Less: CECL transition adjustment(580)(580)(580)(870)(870)
Risk-weighted assets (CECL fully phased-in)$97,407 $94,480 $91,293 $90,726 $84,794 
TANGIBLE COMMON EQUITY PER SHARE
GAAP book value per share$31.50 $30.25 $29.08 $27.70 $26.76 
Less: Goodwill(2.67)(2.65)(2.58)(2.52)(2.41)
Less: Intangible assets, net(2.83)(2.93)(3.02)(2.94)(2.25)
Tangible common equity per share$26.00 $24.67 $23.48 $22.24 $22.10 
(1) Regulatory measures at September 30, 2023 are presented on an estimated basis.
(2) Capital ratios reflect the phase-in of an estimate of CECL’s effect on regulatory capital over a three-year transitional period beginning in the first quarter of 2022 through 2024. Capital ratios for 2023 and 2022 reflect 50% and 25%, respectively, of the phase-in of CECL effects.
9
3Q'23 FINANCIAL RESULTS October 24, 2023 Exhibit 99.3


 
2 Cautionary Statement Regarding Forward-Looking Statements The following slides are part of a presentation by Synchrony Financial in connection with reporting quarterly financial results. No representation is made that the information in these slides is complete. For additional information, see the earnings release and financial supplement included as exhibits to our Current Report on Form 8-K filed today and available on our website (www.synchronyfinancial.com) and the SEC's website (www.sec.gov). All references to net earnings and net income are intended to have the same meaning. All comparisons are for the third quarter of 2023 compared to the third quarter of 2022, unless otherwise noted. This presentation contains certain forward-looking statements as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the "safe harbor" created by those sections. Forward-looking statements may be identified by words such as "expects," "intends," "anticipates," "plans," "believes," "seeks," "targets," "outlook," "estimates," "will," "should," "may" or words of similar meaning, but these words are not the exclusive means of identifying forward-looking statements. Forward- looking statements are based on management's current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified develop as anticipated, including the future impacts of the novel coronavirus disease (“COVID-19”) outbreak and measures taken in response thereto for which future developments are highly uncertain and difficult to predict; retaining existing partners and attracting new partners, concentration of our revenue in a small number of partners, and promotion and support of our products by our partners; cyber-attacks or other security breaches; disruptions in the operations of our and our outsourced partners' computer systems and data centers; the financial performance of our partners; the sufficiency of our allowance for credit losses and the accuracy of the assumptions or estimates used in preparing our financial statements, including those related to the CECL accounting guidance; higher borrowing costs and adverse financial market conditions impacting our funding and liquidity, and any reduction in our credit ratings; our ability to grow our deposits in the future; damage to our reputation; our ability to securitize our loan receivables, occurrence of an early amortization of our securitization facilities, loss of the right to service or sub-service our securitized loan receivables, and lower payment rates on our securitized loan receivables; changes in market interest rates and the impact of any margin compression; effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, our ability to manage our credit risk; our ability to offset increases in our costs in retailer share arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced products and services; our ability to realize the value of acquisitions and strategic investments; reductions in interchange fees; fraudulent activity; failure of third-parties to provide various services that are important to our operations; international risks and compliance and regulatory risks and costs associated with international operations; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and/or interpretations, and state sales tax rules and regulations; regulation, supervision, examination and enforcement of our business by governmental authorities, the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) and other legislative and regulatory developments and the impact of the Consumer Financial Protection Bureau’s (the “CFPB”) regulation of our business; impact of capital adequacy rules and liquidity requirements; restrictions that limit our ability to pay dividends and repurchase our common stock, and restrictions that limit the Bank’s ability to pay dividends to us; regulations relating to privacy, information security and data protection; use of third-party vendors and ongoing third-party business relationships; and failure to comply with anti-money laundering and anti-terrorism financing laws. For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are included elsewhere in this presentation and in our public filings, including under the heading “Risk Factors Relating to Our Business” and “Risk Factors Relating to Regulation” in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2022, as filed on February 9, 2023. You should not consider any list of such factors to be an exhaustive statement of all the risks, uncertainties, or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by law. Disclaimers


 
3 $1.48 DILUTED EPS compared to $1.47 15.36% NET INTEREST MARGIN compared to 15.52% 12.4% CET1 liquid assets of $17.6 billion, 15.6% of total assets SUMMARY FINANCIAL METRICS CAPITAL 3Q'23 Financial Highlights $97.9 billion LOAN RECEIVABLES compared to $86.0 billion $78.1 billion DEPOSITS 84% of current funding 4.60% NET CHARGE-OFFS compared to 3.00% 70.3 million AVERAGE ACTIVE ACCOUNTS compared to 66.3 million $254 million CAPITAL RETURNED $150 million share repurchases 33.2% EFFICIENCY RATIO compared to 36.5%


 
4 8% Average active accounts Dual Card / Co-Brand BUSINESS EXPANSION CONSUMER PERFORMANCE (2)% —% New accounts Purchase volume per account Average balance per account (a) (b) (c) GROWTH METRICS 5% 14% 6% Purchase volume Loan receivables in millions $19.8 Dual Card / Co-Brand $17.5 13%$19.8 $ billions $25.1 $ billions 3Q'23 Business Highlights 27%


 
5 B/(W) $ in millions, except per share statistics 3Q'23 3Q'22 $ % Total interest income $5,354 $4,342 $1,012 23 % Total interest expense 992 414 (578) (140) % Net interest income (NII) 4,362 3,928 434 11 % Retailer share arrangements (RSA) (979) (1,057) 78 7 % Provision for credit losses 1,488 929 (559) (60) % Other income 92 44 48 109 % Other expense 1,154 1,064 (90) (8) % Pre-tax earnings 833 922 (89) (10) % Provision for income taxes 205 219 14 6 % Net earnings 628 703 (75) (11) % Preferred dividends 10 11 1 NM Net earnings available to common stockholders $618 $692 $(74) (11) % Diluted earnings per share $1.48 $1.47 $0.01 1 % Summary earnings statement Financial Results 3Q'23 Highlights $628 million Net earnings, $1.48 diluted EPS • Net interest income up 11% – Interest and fees on loans up 21% driven primarily by growth in average loan receivables, higher benchmark rates, and lower payment rate – Interest expense increase attributed to higher benchmark rates and higher funding liabilities • Retailer share arrangements decreased (7)% – Decrease driven by higher net charge-offs partially offset by higher net interest income • Provision for credit losses up 60% – Higher provision driven by higher net charge-offs and a higher reserve build • Total Other expense up 8% – Increase primarily driven by growth related items as well as technology investments and operational losses – Increases were partially offset by additional marketing and growth reinvestment of Gain on Sale proceeds in prior year


 
6 3Q'23 Platform Results Home & Auto Digital Diversified & Value Health & Wellness Lifestyle 9% 14% 21% 14%16% 3Q'22 3Q'23 V% $12.9 $13.8 7% 19.4 20.8 7% $1,197 $1,530 28% 3Q'22 3Q'23 V% $14.5 $15.4 7% 19.4 20.4 5% $935 $1,168 25% 3Q'22 3Q'23 V% $3.5 $4.0 14% 6.4 7.3 13% $706 $844 20% 3Q'22 3Q'23 V% $1.4 $1.5 8% 2.5 2.6 1% $208 $249 20% Loan receivables $ in billions Purchase volume Accounts Interest & fees on loans (a) 3Q'22 3Q'23 V% $12.3 $12.3 —% 18.4 19.2 5% $1,210 $1,367 13%


 
7 Net Interest Income Net Interest Income $ in millions % of average interest-earning assets NIM Walk (a) 11% • Net interest income increased 11% – Interest and fees on loans up 21% driven primarily by growth in average loan receivables, higher benchmark rates, and lower payment rate – Interest expense increase attributed to higher benchmark rates and higher funding liabilities • Net interest margin (NIM) decreased 16 bps – Interest-bearing liabilities cost: (185) bps – Total cost increased 229 bps to 4.34% – Loan receivables yield: 95 bps – Loan receivables yield of 21.24%, up 114 bps – Liquidity portfolio yield: 46 bps – Mix of Interest-earnings assets: 28 bps – Loan receivable mix as a percent of total earning assets increased from 83.7% to 85.4% 3Q’23 payment rate ~130 bps higher than 5-year historical average (‘15-’19) 3Q'22 NIM 15.52% Interest-bearing liabilities cost (1.85)% Loan receivables yield 0.95% Liquidity portfolio yield 0.46% Mix of Interest-earning assets 0.28% 3Q'23 NIM 15.36% 3Q'23 Highlights Payment Rate Trends (b)


 
8 Asset Quality Metrics Allowance for credit losses $ in millions, % of period-end loan receivables Net charge-offs $ in millions, % of average loan receivables including held for sale 30+ days past due $ in millions, % of period-end loan receivables 90+ days past due $ in millions, % of period-end loan receivables (a)


 
9 • Total other expense up 8% – Increase primarily driven by growth related items as well as technology investments and operational losses – Increases were partially offset by additional marketing and growth reinvestment of Gain on Sale proceeds in prior year – Employee cost increase primarily attributable to an increase in headcount driven by growth – Increased technology investments drove higher professional fees and information processing expenses • Efficiency ratio 33.2% vs. 36.5% prior year – Decrease in ratio driven by higher revenue partially offset by higher expenses B/(W) 3Q'22 3Q'23 V$ V% Employee costs $416 $444 $(28) (7)% Professional fees $204 $219 $(15) (7)% Marketing/BD $115 $125 $(10) (9)% Information processing $150 $177 $(27) (18)% Other $179 $189 $(10) (6)% Other expense $1,064 $1,154 $(90) (8)% Efficiency(a) 36.5% 33.2% (3.3) pts. Other Expense Other Expense $ in millions 3Q'23 Highlights8%


 
10 Tier 1 Capital + Credit Loss Reserve Ratio* Capital ratios Funding, Capital and Liquidity Funding sources $ in billions V$ $0.8 $0.1 $9.7 V% Liquidity $ in billions CET1 Capital Ratio Tier 1 Capital Ratio Total Capital Ratio * The “Tier 1 Capital + Credit Loss Reserve Ratio” is the sum of our “Tier 1 Capital” and “Allowance for Credit Losses,” divided by our “Total Risk-Weighted Assets”. Tier 1 Capital and Risk-Weighted Assets are adjusted to reflect the fully phased-in impact of CECL. These adjusted metrics are non-GAAP measures, see non-GAAP reconciliation in appendix. Unsecured Securitization Deposits Deposits 82% 84% 2 pts. Securitization 8% 7% (1) pts. Unsecured 10% 9% (1) pts. (a) (b) Liquid assets $16.6 $17.6 Undrawn credit facilities $3.7 $2.9 Total liquidity $20.3 $20.5 % of Total assets 20.1% 18.2%


 
11 2023 Outlook Key Driver Original Current Trends / Update Loan receivables growth 8 – 10% ~11% • 3Q driven by payment rate moderation and purchase volume growth • Expect purchase volume growth rate to slow and payment rate moderation to continue, but remain above pre-pandemic levels through year-end Net interest margin 15.00 – 15.25% ~15.15% • 3Q NIM influenced by: – Higher interest and fees on loans growth, driven by higher average receivables growth and payment rate moderation – Better than expected deposit betas • Expect 4Q NIM to be driven by potential variables: – Higher average liquidity to pre-fund seasonal growth – Higher deposit betas driven by competition and benchmark rate increases – Interest and fees on loans growth, partly offset by rising reversals Net charge-offs 4.75 – 5.00% ~4.85% • Credit performance remains in line with expectations – Delinquencies expected to follow seasonal trends moving forward – NCO dollars to continue rising through year; NCO rate not expected to reach pre-pandemic levels on an annual basis until 2024 RSA / Average loan receivables 4.00 – 4.25% ~3.95% • Improvement in RSA driven by continued credit normalization, lower net interest margin, and the mix of loan receivables growth, partially offset by higher purchase volume Operating expenses ~$1,125MM per qtr ~$1,150MM per qtr • Expense increase driven by growth, technology investments and operational losses • Managing expenses to deliver positive operating leverage (expense growth lower than NII growth) for the full year (comments and trends in comparison to 2022, except where noted) Full Year 2023


 
12 Footnotes All amounts and metrics included in this presentation are as of, or for the three months ended, September 30, 2023, unless otherwise stated. 3Q'23 Business Highlights a. New accounts represent accounts that were approved in the respective period, in millions. b. Purchase volume per account is calculated as total Purchase volume divided by Average active accounts, in $. c. Average balance per account is calculated as the Average loan receivables divided by Average active accounts, in $. Platform Results a. Accounts represent average active accounts in millions, which are credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month. Purchase volume $ in billions and Interest and fees on loans $ in millions. Net Interest Income: a. Payment rate is calculated as customer payments divided by beginning of period loan receivables. b. Historical payment rate excludes portfolios sold in 2019 and 2022. Asset Quality: a. Allowance for credit losses reflects the adoption of ASU 2022-22, “Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures” on January 1, 2023, which included a $294 million reduction to the allowance for credit losses upon adoption. Other Expense a. Other expense divided by sum of Net interest income plus Other income less Retailer share arrangements (RSA). Funding, Capital and Liquidity a. Does not include unencumbered assets in the Bank that could be pledged. b. Capital ratios reflect the phase-in of an estimate of CECL’s effect on regulatory capital over a three-year transitional period beginning in the first quarter of 2022 through 2024. CET1, Tier 1, and Total Capital Ratio are presented on a Transition basis and capital ratios for 2023 and 2022 reflect 50% and 25%, respectively, of the phase-in of CECL effects.


 


 
14 Non-GAAP Reconciliation* The following table sets forth the components of our Tier 1 Capital + Reserves ratio for the periods indicated below. $ in millions At September 30 Total 2022 2023 Tier 1 Capital $ 13,012 $ 12,906 Less: CECL transition adjustment (1,719) (1,146) Tier 1 capital (CECL fully phased-in) $ 11,293 $ 11,760 Add: Allowance for credit losses 9,102 10,176 Tier 1 capital (CECL fully phased-in) plus Reserves for credit losses $ 20,395 $ 21,936 Risk-weighted assets $ 85,664 $ 97,987 Less: CECL transition adjustment (870) (580) Risk-weighted assets (CECL fully phased-in) $ 84,794 $ 97,407 * Estimated at September 30, 2023


 
Exhibit 99.4
Explanation of Non-GAAP Measures
The information provided in this Form 8-K and exhibits includes measures which are not prepared in accordance with U.S. generally accepted accounting principles ("GAAP").
We present certain capital measures in this Form 8-K and exhibits. Our “fully-phased Tier 1 Capital and Credit Loss Reserve Ratio” is not required by regulators to be disclosed, and therefore is considered a non-GAAP measure. We believe this ratio is a useful measure to investors as it provides a meaningful measure of what the Company’s total loss absorption capacity would be if the transitional rules currently in effect, which permit the temporary deferral of the regulatory capital effects of CECL, were no longer available for us to apply.
We also present a measure we refer to as “tangible common equity” in this Form 8-K and exhibits. Tangible common equity itself is not a measure presented in accordance with GAAP. We believe tangible common equity is a more meaningful measure to investors of the net asset value of the Company.
The reconciliations of these capital and equity related non-GAAP measures to the applicable comparable GAAP financial measures are included in the detailed financial tables included in Exhibit 99.2.