syf-20230419

Exhibit 99.1


For Immediate Release Synchrony Financial (NYSE: SYF) April 19, 2023

FIRST QUARTER 2023 RESULTS AND KEY METRICS

2.3%

Return on

Assets

12.5%

CET1

Ratio

$500M

Capital

Returned

CEO COMMENTARY

“Once again, the power of Synchrony’s differentiated business model, matched with the continued strength of the customers we serve, delivered strong, consistent growth across our diversified set of partners and products,” said Brian Doubles, Synchrony’s President and Chief Executive Officer.

“We drove record first quarter purchase volume, executed on our strategy by winning partners and diversifying our products, and demonstrated the resilience of our funding model as we grew deposit accounts and balances in our bank.

“Over decades, and through economic cycles and waves of technological innovation, Synchrony has prioritized strategies that deliver sustainable, long-term growth at attractive risk-adjusted returns. Our track record of execution reflects a differentiated approach to serving our customers and our partners, and that execution has fueled consistent results for our stakeholders.”

$91.1B

Loan Receivables

Net Earnings of $601 Million or $1.35 per Diluted Share

Delivered Record First Quarter Purchase Volume and Strong Receivables Growth

Returned $500 Million of Capital to Shareholders, including $400 Million of Share Repurchases

STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2023 net earnings of $601 million, or $1.35 per diluted share, compared to $932 million, or $1.77 per diluted share in the first quarter 2022.

KEY OPERATING & FINANCIAL METRICS*

PERFORMANCE REFLECTS DIFFERENTIATED BUSINESS MODEL AND CONTINUED STRENGTH OF THE CONSUMER

•Purchase volume increased 3% to $41.6 billion, or 11% on a Core basis**

•Loan receivables were $91.1 billion and increased 15%, or 16% on a Core basis

•Average active accounts decreased 1% to 69.5 million, and increased 8% on a Core basis

•New accounts decreased 7% to $5.2 million, and decreased 1% on a Core basis

•Net interest margin decreased 58 basis points to 15.22%

•Efficiency ratio decreased 220 basis points to 35.0%

•Return on assets decreased 170 basis points to 2.3%

•Return on equity decreased 9.3% to 18.2%; return on tangible common equity*** decreased 11.7% to 23.2%

CFO COMMENTARY

BUSINESS AND FINANCIAL RESULTS FOR

THE FIRST QUARTER OF 2023*

“Synchrony’s first quarter performance was highlighted by broad based purchase volume and receivables growth, as well as credit normalization that is tracking in line with our expectations. In addition, our financial results demonstrated both the power of our RSA — which continued to provide some offset to the impact of higher net charge-offs — and the strength of our balance sheet,” said Brian Wenzel, Synchrony’s Executive Vice President and Chief Financial Officer.

“Synchrony’s funding model is anchored on a loyal retail deposit base, the vast majority of which is insured and diversified by geography. During a period of heightened uncertainty in the banking industry, Synchrony served as a stable foundation for both our existing and new customers. And while we see no effects of recent industry events on Synchrony’s delinquency metrics, our reserves now include consideration of the potential effects of credit contraction across the industry on consumers and the economy.

“Looking forward, while the macroeconomic environment remains uncertain, we remain confident in our business performance and financial outlook for the remainder of this year.”

BUSINESS HIGHLIGHTS

CONTINUED TO EXPAND PORTFOLIO, ENHANCE PRODUCTS AND EXTEND REACH

•Added or renewed more than 15 programs, including Havertys and LoveSac

•Extended our partnerships with the two largest dental associations, the American Dental Association and the Academy of General Dentistry

•Launched the Synchrony Outdoors Card, enabling easy and affordable financing solutions to powersports enthusiasts

FINANCIAL HIGHLIGHTS

EARNINGS DRIVEN BY CORE BUSINESS DRIVERS

•Interest and fees on loans increased 15% to $4.6 billion, driven primarily by growth in average loan receivables, partially offset by impacts of portfolios sold during Q2’22.

•Net interest income increased $262 million, or 7%, to $4.1 billion, driven by higher interest and fees on loans, partially offset by higher benchmark rates and higher funding liabilities.

•Retailer share arrangements decreased $187 million, or 17%, to $917 million, reflecting the impact of portfolios sold during Q2’22 and higher net charge-offs, partially offset by higher net interest income.

•Provision for credit losses increased $769 million to $1.3 billion, driven by higher net charge-offs and also a reserve build in Q1’23 mainly driven by higher loan receivables and the potential effects of industry credit contraction on the economy, compared to a reserve release in prior year.

•Other income decreased $43 million, or 40%, to $65 million, driven primarily by higher loyalty costs as well as lower investment gains/losses, partially offset by higher debt cancellation income.

•Other expense increased $80 million, or 8%, to $1.1 billion, driven by higher employee costs, operational losses and technology investments.

•Net earnings decreased to $601 million, compared to $932 million.

CREDIT QUALITY

CREDIT CONTINUES TO NORMALIZE IN LINE WITH EXPECTATIONS

•Loans 30+ days past due as a percentage of total period-end loan receivables were 3.81% compared to 2.78% in the prior year, an increase of 103 basis points.

•Net charge-offs as a percentage of total average loan receivables were 4.49% compared to 2.73% in the prior year, an increase of 176 basis points, but remain well below our underwriting target of 5.5%-6.0%.

•The allowance for credit losses as a percentage of total period-end loan receivables was 10.44%, which included a $294 million reduction related to the elimination of a separate allowance for Troubled Debt Restructurings (TDRs), compared to 10.30% in the fourth quarter 2022.

SALES PLATFORM HIGHLIGHTS

DIVERSITY ACROSS OUR PLATFORMS CONTINUES TO PROVIDE RESILIENCE

•Home & Auto purchase volume increased 6%, driven primarily by strong commercial spend and higher transaction values in Furniture and Home Specialty. Period-end loan receivables increased 12%, reflecting higher purchase volume and lower payment rates. Interest and fees on loans were up by 13%, primarily driven by the growth in loan receivables. Average active accounts increased 6%.

•Digital purchase volume increased 10%, reflecting growth in average active accounts and strong customer engagement. Period-end loan receivables increased 18%, reflecting lower payment rates and continued purchase volume growth. Interest and fees on loans increased 33%, reflecting the growth in loan receivables and higher benchmark rates. Average active accounts increased 8%.

•Diversified & Value purchase volume increased 16%, driven by higher out-of-partner spend, strong retailer performance and penetration growth. Period-end loan receivables increased 17%, reflecting purchase volume growth and lower payment rates. Interest and fees on loans increased 30%, driven by the growth in loan receivables and higher benchmark rates. Average active accounts increased 8%.

•Health & Wellness purchase volume increased 19%, reflecting broad-based growth in active accounts and higher spend per active account. Period-end loan receivables increased 21%, driven by continued higher promotional purchase volume and lower payment rates. Interest and fees on loans increased 19%, reflecting the growth in loan receivables and higher revolve rate. Average active accounts increased 14%.

•Lifestyle purchase volume increased 9%, reflecting stronger transaction values in Outdoor and Luxury. Period-end loan receivables increased 11%, driven by purchase volume growth and lower payment rates. Interest and fees on loans increased 17%, driven primarily by the growth in loan receivables and higher benchmark rates. Average active accounts increased 1%.

BALANCE SHEET, LIQUIDITY & CAPITAL

FUNDING, CAPITAL & LIQUIDITY REMAIN ROBUST

•Loan receivables of $91.1 billion increased 15%; purchase volume increased 3% and average active accounts decreased 1%.

•Deposits increased $10.8 billion, or 17%, to $74.4 billion and comprised 83% of funding.

•Total liquidity, consisting of liquid assets and undrawn credit facilities, was $21.7 billion, or 20.2% of total assets.

•The company returned $500 million in capital to shareholders, including $400 million of share repurchases and $100 million of common stock dividends.

•As of March 31, 2023, the Company had a total remaining share repurchase authorization of $300 million.

•The estimated Common Equity Tier 1 ratio was 12.5% compared to 15.0%, and the estimated Tier 1 Capital ratio was 13.3% compared to 15.9%.

*All comparisons are for the first quarter of 2023 compared to the first quarter of 2022, unless otherwise noted.

** Financial measures shown on a Core basis are non-GAAP measures and exclude from both the prior and current years

amounts related to portfolios sold in the second quarter of 2022. See non-GAAP reconciliation in

the financial tables.

*** Tangible common equity is a non-GAAP financial measure. See non-GAAP reconciliation in the financial tables.

CORRESPONDING FINANCIAL TABLES AND INFORMATION

No representation is made that the information in this news release is complete. Investors are encouraged to review the foregoing summary and discussion of Synchrony Financial's earnings and financial condition in conjunction with the detailed financial tables and information that follow and the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2022, as filed February 9, 2023, and the Company’s forthcoming Quarterly Report on Form 10-Q for the quarter ended March 31, 2023. The detailed financial tables and other information are also available on the Investor Relations page of the Company’s website at www.investors.synchronyfinancial.com. This information is also furnished in a Current Report on Form 8-K filed with the SEC today.

CONFERENCE CALL AND WEBCAST

On Wednesday, April 19, 2023, at 8:00 a.m. Eastern Time, Brian Doubles, President and Chief Executive Officer, and Brian Wenzel Sr., Executive Vice President and Chief Financial Officer, will host a conference call to review the financial results and outlook for certain business drivers. The conference call can be accessed via an audio webcast through the Investor Relations page on the Synchrony Financial corporate website, www.investors.synchronyfinancial.com, under Events and Presentations. A replay will also be available on the website.

ABOUT SYNCHRONY FINANCIAL

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally-enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoor, pet and more. We have an established and diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which we refer to as our “partners.” We connect our partners and consumers through our dynamic financial ecosystem and provide them with a diverse set of financing solutions and innovative digital capabilities to address their specific needs and deliver seamless, omnichannel experiences. We offer the right financing products to the right customers in their channel of choice.

For more information, visit www.synchrony.com and Twitter: @Synchrony.


Investor Relations			Media Relations
Kathryn Miller			Lisa Lanspery
(203) 585-6291			(203) 585-6143

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This news release contains certain forward-looking statements as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the "safe harbor" created by those sections. Forward-looking statements may be identified by words such as "expects," "intends," "anticipates," "plans," "believes," "seeks," "targets," "outlook," "estimates," "will," "should," "may" or words of similar meaning, but these words are not the exclusive means of identifying forward-looking statements. Forward-looking statements are based on management's current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified develop as anticipated, including the future impacts of the novel coronavirus disease (“COVID-19”) outbreak and measures taken in response thereto for which future developments are highly uncertain and difficult to predict; retaining existing partners and attracting new partners, concentration of our revenue in a small number of partners, and promotion and support of our products by our partners; cyber-attacks or other security breaches; disruptions in the operations of our and our outsourced partners' computer systems and data centers; the financial performance of our partners; the sufficiency of our allowance for credit losses and the accuracy of the assumptions or estimates used in preparing our financial statements, including those related to the CECL accounting guidance; higher borrowing costs and adverse financial market conditions impacting our funding and liquidity, and any reduction in our credit ratings; our ability to grow our deposits in the future; damage to our reputation; our ability to securitize our loan receivables, occurrence of an early amortization of our securitization facilities, loss of the right to service or subservice our securitized loan receivables, and lower payment rates on our securitized loan receivables; changes in market interest rates and the impact of any margin compression; effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, our ability to manage our credit risk; our ability to offset increases in our costs in retailer share arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced products and services; our ability to realize the value of acquisitions and strategic investments; reductions in interchange fees; fraudulent activity; failure of third parties to provide various services that are important to our operations; international risks and compliance and regulatory risks and costs associated with international operations; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and/or interpretations, and state sales tax rules and regulations; regulation, supervision, examination and enforcement of our business by governmental authorities, the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act and other legislative and regulatory developments and the impact of the Consumer Financial Protection Bureau’s regulation of our business; impact of capital adequacy rules and liquidity requirements; restrictions that limit our ability to pay dividends and repurchase our common stock, and restrictions that limit the Synchrony Bank’s ability to pay dividends to us; regulations relating to privacy, information security and data protection; use of third-party vendors and ongoing third-party business relationships; and failure to comply with anti-money laundering and anti-terrorism financing laws.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are included elsewhere in this news release and in our public filings, including under the heading "Risk Factors" in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2022, as filed on February 9, 2023. You should not consider any list of such factors to be an exhaustive statement of all the risks, uncertainties, or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by law.

NON-GAAP MEASURES

The information provided herein includes measures we refer to as “Core,” "tangible common equity," and certain “CECL fully phased-in" capital measures, which are not prepared in accordance with U.S. generally accepted accounting principles ("GAAP"). For a reconciliation of these non-GAAP measures to the most directly comparable GAAP measures, please see the detailed financial tables and information that follow. For a statement regarding the usefulness of these measures to investors, please see the Company's Current Report on Form 8-K filed with the SEC today.

Exhibit 99.2


SYNCHRONY FINANCIAL
FINANCIAL SUMMARY
(unaudited, in millions, except per share statistics)
	Quarter Ended
	Mar 31, 2023		Dec 31, 2022		Sep 30, 2022		June 30, 2022		Mar 31, 2022		1Q'23 vs. 1Q'22
EARNINGS
Net interest income	$	4,051	$	4,106	$	3,928	$	3,802	$	3,789	$	262	6.9	%
Retailer share arrangements	(917)		(1,043)		(1,057)		(1,127)		(1,104)		187		(16.9)	%

Provision for credit losses	1,290		1,201		929		724		521		769		147.6	%
Net interest income, after retailer share arrangements and provision for credit losses	1,844		1,862		1,942		1,951		2,164		(320)		(14.8)	%
Other income	65		30		44		198		108		(43)		(39.8)	%
Other expense	1,119		1,151		1,064		1,083		1,039		80		7.7	%
Earnings before provision for income taxes	790		741		922		1,066		1,233		(443)		(35.9)	%
Provision for income taxes	189		164		219		262		301		(112)		(37.2)	%
Net earnings	$	601	$	577	$	703	$	804	$	932	$	(331)	(35.5)	%
Net earnings available to common stockholders	$	590	$	567	$	692	$	793	$	922	$	(332)	(36.0)	%



COMMON SHARE STATISTICS
Basic EPS	$	1.36	$	1.27	$	1.48	$	1.61	$	1.79	$	(0.43)	(24.0)	%
Diluted EPS	$	1.35	$	1.26	$	1.47	$	1.60	$	1.77	$	(0.42)	(23.7)	%

Dividend declared per share	$	0.23	$	0.23	$	0.23	$	0.22	$	0.22	$	0.01	4.5	%
Common stock price	$	29.08	$	32.86	$	28.19	$	27.62	$	34.82	$	(5.74)	(16.5)	%
Book value per share	$	29.08	$	27.70	$	26.76	$	25.95	$	25.06	$	4.02	16.0	%
Tangible common equity per share(1)	$	23.48	$	22.24	$	22.10	$	21.39	$	20.60	$	2.88	14.0	%

Beginning common shares outstanding	438.2		458.9		487.8		506.2		526.8		(88.6)		(16.8)	%
Issuance of common shares	—		—		—		—		—		—		—	%
Stock-based compensation	1.5		0.1		0.4		0.2		1.4		0.1		7.1	%
Shares repurchased	(11.3)		(20.8)		(29.3)		(18.6)		(22.0)		10.7		(48.6)	%
Ending common shares outstanding	428.4		438.2		458.9		487.8		506.2		(77.8)		(15.4)	%

Weighted average common shares outstanding	434.4		445.8		468.5		493.0		515.3		(80.9)		(15.7)	%
Weighted average common shares outstanding (fully diluted)	437.2		448.9		470.7		495.3		519.5		(82.3)		(15.8)	%

(1) Tangible Common Equity ("TCE") is a non-GAAP measure. For corresponding reconciliation of TCE to a GAAP financial measure, see Reconciliation of Non-GAAP Measures and Calculations of Regulatory Measures.


SYNCHRONY FINANCIAL
SELECTED METRICS
(unaudited, $ in millions)
	Quarter Ended
	Mar 31, 2023			Dec 31, 2022			Sep 30, 2022			June 30, 2022			Mar 31, 2022			1Q'23 vs. 1Q'22
PERFORMANCE METRICS
Return on assets(1)	2.3		%	2.2		%	2.8		%	3.4		%	4.0		%			(1.7)	%
Return on equity(2)	18.2		%	17.5		%	21.1		%	24.0		%	27.5		%			(9.3)	%
Return on tangible common equity(3)	23.2		%	22.1		%	26.6		%	30.3		%	34.9		%			(11.7)	%



Net interest margin(4)	15.22		%	15.58		%	15.52		%	15.60		%	15.80		%			(0.58)	%
Efficiency ratio(5)	35.0		%	37.2		%	36.5		%	37.7		%	37.2		%			(2.2)	%
Other expense as a % of average loan receivables, including held for sale	5.00		%	5.16		%	5.02		%	5.21		%	5.09		%			(0.09)	%
Effective income tax rate	23.9		%	22.1		%	23.8		%	24.6		%	24.4		%			(0.5)	%


CREDIT QUALITY METRICS
Net charge-offs as a % of average loan receivables, including held for sale	4.49		%	3.48		%	3.00		%	2.73		%	2.73		%			1.76	%
30+ days past due as a % of period-end loan receivables(6)	3.81		%	3.65		%	3.28		%	2.74		%	2.78		%			1.03	%
90+ days past due as a % of period-end loan receivables(6)	1.87		%	1.69		%	1.43		%	1.22		%	1.30		%			0.57	%
Net charge-offs	$	1,006		$	776		$	635		$	567		$	558		$	448	80.3	%
Loan receivables delinquent over 30 days(6)	$	3,474		$	3,377		$	2,818		$	2,262		$	2,194		$	1,280	58.3	%
Loan receivables delinquent over 90 days(6)	$	1,705		$	1,562		$	1,232		$	1,005		$	1,026		$	679	66.2	%

Allowance for credit losses (period-end)	$	9,517		$	9,527		$	9,102		$	8,808		$	8,651		$	866	10.0	%
Allowance coverage ratio(7)	10.44		%	10.30		%	10.58		%	10.65		%	10.96		%			(0.52)	%

BUSINESS METRICS
Purchase volume(8)(9)	$	41,557		$	47,923		$	44,557		$	47,217		$	40,490		$	1,067	2.6	%
Period-end loan receivables	$	91,129		$	92,470		$	86,012		$	82,674		$	78,916		$	12,213	15.5	%
Credit cards	$	86,113		$	87,630		$	81,254		$	78,062		$	74,596		$	11,517	15.4	%
Consumer installment loans	$	3,204		$	3,056		$	2,945		$	2,847		$	2,719		$	485	17.8	%
Commercial credit products	$	1,690		$	1,682		$	1,723		$	1,689		$	1,530		$	160	10.5	%
Other	$	122		$	102		$	90		$	76		$	71		$	51	71.8	%
Average loan receivables, including held for sale	$	90,815		$	88,436		$	84,038		$	83,412		$	82,747		$	8,068	9.8	%
Period-end active accounts (in thousands)(9)(10)	68,589			70,763			66,503			65,969			69,122			(533)		(0.8)	%
Average active accounts (in thousands)(9)(10)	69,494			68,373			66,266			68,671			70,127			(633)		(0.9)	%

LIQUIDITY
Liquid assets
Cash and equivalents	$	15,303		$	10,294		$	11,962		$	10,682		$	10,541		$	4,762	45.2	%
Total liquid assets	$	18,778		$	14,201		$	16,566		$	15,177		$	14,687		$	4,091	27.9	%
Undrawn credit facilities
Undrawn credit facilities	$	2,950		$	2,950		$	3,700		$	3,700		$	3,100		$	(150)	(4.8)	%
Total liquid assets and undrawn credit facilities	$	21,728		$	17,151		$	20,266		$	18,877		$	17,787		$	3,941	22.2	%
Liquid assets % of total assets	17.41		%	13.58		%	16.44		%	15.94		%	15.42		%			1.99	%
Liquid assets including undrawn credit facilities % of total assets	20.15		%	16.40		%	20.11		%	19.83		%	18.67		%			1.48	%



(1) Return on assets represents net earnings as a percentage of average total assets.
(2) Return on equity represents net earnings as a percentage of average total equity.
(3) Return on tangible common equity represents net earnings available to common stockholders as a percentage of average tangible common equity. Tangible common equity ("TCE") is a non-GAAP measure. For corresponding reconciliation of TCE to a GAAP financial measure, see Reconciliation of Non-GAAP Measures and Calculations of Regulatory Measures.
(4) Net interest margin represents net interest income divided by average interest-earning assets.
(5) Efficiency ratio represents (i) other expense, divided by (ii) net interest income, plus other income, less retailer share arrangements.
(6) Based on customer statement-end balances extrapolated to the respective period-end date.
(7) Allowance coverage ratio represents allowance for credit losses divided by total period-end loan receivables.
(8) Purchase volume, or net credit sales, represents the aggregate amount of charges incurred on credit cards or other credit product accounts less returns during the period.
(9) Includes activity and accounts associated with loan receivables held for sale.
(10) Active accounts represent credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month.


SYNCHRONY FINANCIAL
STATEMENTS OF EARNINGS
(unaudited, $ in millions)
	Quarter Ended
	Mar 31, 2023		Dec 31, 2022		Sep 30, 2022		June 30, 2022		Mar 31, 2022		1Q'23 vs. 1Q'22
Interest income:
Interest and fees on loans	$	4,616	$	4,576	$	4,258	$	4,039	$	4,008	$	608	15.2	%
Interest on cash and debt securities	170		132		84		35		14		156		NM
Total interest income	4,786		4,708		4,342		4,074		4,022		764		19.0	%

Interest expense:
Interest on deposits	557		441		280		160		127		430		NM
Interest on borrowings of consolidated securitization entities	77		69		54		40		33		44		133.3	%
Interest on senior unsecured notes	101		92		80		72		73		28		38.4	%

Total interest expense	735		602		414		272		233		502		215.5	%

Net interest income	4,051		4,106		3,928		3,802		3,789		262		6.9	%

Retailer share arrangements	(917)		(1,043)		(1,057)		(1,127)		(1,104)		187		(16.9)	%


Provision for credit losses	1,290		1,201		929		724		521		769		147.6	%
Net interest income, after retailer share arrangements and provision for credit losses	1,844		1,862		1,942		1,951		2,164		(320)		(14.8)	%

Other income:
Interchange revenue	232		251		238		263		230		2		0.9	%
Debt cancellation fees	115		102		103		93		89		26		29.2	%
Loyalty programs	(298)		(351)		(326)		(322)		(258)		(40)		15.5	%
Other	16		28		29		164		47		(31)		(66.0)	%
Total other income	65		30		44		198		108		(43)		(39.8)	%

Other expense:
Employee costs	451		459		416		404		402		49		12.2	%
Professional fees	186		233		204		185		210		(24)		(11.4)	%
Marketing and business development	131		121		115		135		116		15		12.9	%
Information processing	166		165		150		163		145		21		14.5	%
Other	185		173		179		196		166		19		11.4	%
Total other expense	1,119		1,151		1,064		1,083		1,039		80		7.7	%

Earnings before provision for income taxes	790		741		922		1,066		1,233		(443)		(35.9)	%
Provision for income taxes	189		164		219		262		301		(112)		(37.2)	%
Net earnings	$	601	$	577	$	703	$	804	$	932	$	(331)	(35.5)	%

Net earnings available to common stockholders	$	590	$	567	$	692	$	793	$	922	$	(332)	(36.0)	%


SYNCHRONY FINANCIAL
STATEMENTS OF FINANCIAL POSITION
(unaudited, $ in millions)
	Quarter Ended
	Mar 31, 2023		Dec 31, 2022		Sep 30, 2022		June 30, 2022		Mar 31, 2022		Mar 31, 2023 vs. Mar 31, 2022
Assets
Cash and equivalents	$	15,303	$	10,294	$	11,962	$	10,682	$	10,541	$	4,762	45.2	%
Debt securities	4,008		4,879		5,082		5,012		4,677		(669)		(14.3)	%
Loan receivables:
Unsecuritized loans held for investment	72,079		72,638		67,651		63,350		59,643		12,436		20.9	%
Restricted loans of consolidated securitization entities	19,050		19,832		18,361		19,324		19,273		(223)		(1.2)	%
Total loan receivables	91,129		92,470		86,012		82,674		78,916		12,213		15.5	%
Less: Allowance for credit losses	(9,517)		(9,527)		(9,102)		(8,808)		(8,651)		(866)		10.0	%
Loan receivables, net	81,612		82,943		76,910		73,866		70,265		11,347		16.1	%
Loan receivables held for sale	—		—		—		—		4,046		(4,046)		(100.0)	%
Goodwill	1,105		1,105		1,105		1,105		1,105		—		—	%
Intangible assets, net	1,297		1,287		1,033		1,118		1,149		148		12.9	%
Other assets	4,528		4,056		4,674		3,417		3,484		1,044		30.0	%
Total assets	$	107,853	$	104,564	$	100,766	$	95,200	$	95,267	$	12,586	13.2	%

Liabilities and Equity
Deposits:
Interest-bearing deposit accounts	$	74,008	$	71,336	$	68,032	$	64,328	$	63,180	$	10,828	17.1	%
Non-interest-bearing deposit accounts	417		399		372		381		395		22		5.6	%
Total deposits	74,425		71,735		68,404		64,709		63,575		10,850		17.1	%
Borrowings:
Borrowings of consolidated securitization entities	6,228		6,227		6,360		5,687		6,139		89		1.4	%

Senior and subordinated unsecured notes	8,706		7,964		7,961		6,470		7,221		1,485		20.6	%

Total borrowings	14,934		14,191		14,321		12,157		13,360		1,574		11.8	%
Accrued expenses and other liabilities	5,301		5,765		5,029		4,941		4,914		387		7.9	%
Total liabilities	94,660		91,691		87,754		81,807		81,849		12,811		15.7	%
Equity:
Preferred stock	734		734		734		734		734		—		—	%
Common stock	1		1		1		1		1		—		—	%
Additional paid-in capital	9,705		9,718		9,685		9,663		9,643		62		0.6	%
Retained earnings	17,369		16,716		16,252		15,679		15,003		2,366		15.8	%
Accumulated other comprehensive income (loss)	(102)		(125)		(187)		(149)		(121)		19		(15.7)	%
Treasury stock	(14,514)		(14,171)		(13,473)		(12,535)		(11,842)		(2,672)		22.6	%
Total equity	13,193		12,873		13,012		13,393		13,418		(225)		(1.7)	%
Total liabilities and equity	$	107,853	$	104,564	$	100,766	$	95,200	$	95,267	$	12,586	13.2	%


SYNCHRONY FINANCIAL
AVERAGE BALANCES, NET INTEREST INCOME AND NET INTEREST MARGIN
(unaudited, $ in millions)

	Quarter Ended
	Mar 31, 2023						Dec 31, 2022						Sep 30, 2022						Jun 30, 2022						Mar 31, 2022
			Interest		Average				Interest		Average				Interest		Average				Interest		Average				Interest		Average
	Average		Income/		Yield/		Average		Income/		Yield/		Average		Income/		Yield/		Average		Income/		Yield/		Average		Income/		Yield/
	Balance		Expense		Rate		Balance		Expense		Rate		Balance		Expense		Rate		Balance		Expense		Rate		Balance		Expense		Rate
Assets
Interest-earning assets:
Interest-earning cash and equivalents	$	12,365	$	140	4.59	%	$	11,092	$	104	3.72	%	$	11,506	$	65	2.24	%	$	9,249	$	20	0.87	%	$	8,976	$	5	0.23	%
Securities available for sale	4,772		30		2.55	%	5,002		28		2.22	%	4,861		19		1.55	%	5,063		15		1.19	%	5,513		9		0.66	%

Loan receivables, including held for sale:
Credit cards	85,904		4,497		21.23	%	83,597		4,462		21.18	%	79,354		4,153		20.76	%	78,912		3,943		20.04	%	78,564		3,913		20.20	%
Consumer installment loans	3,103		83		10.85	%	2,991		78		10.35	%	2,884		74		10.18	%	2,775		69		9.97	%	2,682		66		9.98	%
Commercial credit products	1,697		34		8.13	%	1,757		34		7.68	%	1,720		30		6.92	%	1,654		25		6.06	%	1,434		28		7.92	%
Other	111		2		7.31	%	91		2		8.72	%	80		1		4.96	%	71		2		11.30		67		1		NM
Total loan receivables, including held for sale	90,815		4,616		20.61	%	88,436		4,576		20.53	%	84,038		4,258		20.10	%	83,412		4,039		19.42	%	82,747		4,008		19.64	%
Total interest-earning assets	107,952		4,786		17.98	%	104,530		4,708		17.87	%	100,405		4,342		17.16	%	97,724		4,074		16.72	%	97,236		4,022		16.78	%

Non-interest-earning assets:
Cash and due from banks	1,024						1,071						1,580						1,614						1,626
Allowance for credit losses	(9,262)						(9,167)						(8,878)						(8,651)						(8,675)
Other assets	6,128						5,772						5,587						5,386						5,369
Total non-interest-earning assets	(2,110)						(2,324)						(1,711)						(1,651)						(1,680)

Total assets	$	105,842					$	102,206					$	98,694					$	96,073					$	95,556

Liabilities
Interest-bearing liabilities:
Interest-bearing deposit accounts	$	72,216	$	557	3.13	%	$	69,343	$	441	2.52	%	$	66,787	$	280	1.66	%	$	63,961	$	160	1.00	%	$	62,314	$	127	0.83	%
Borrowings of consolidated securitization entities	6,229		77		5.01	%	6,231		69		4.39	%	6,258		54		3.42	%	6,563		40		2.44	%	6,827		33		1.96	%

Senior and subordinated unsecured notes	8,442		101		4.85	%	7,962		92		4.58	%	7,102		80		4.47	%	6,974		72		4.14	%	7,219		73		4.10	%

Total interest-bearing liabilities	86,887		735		3.43	%	83,536		602		2.86	%	80,147		414		2.05	%	77,498		272		1.41	%	76,360		233		1.24	%

Non-interest-bearing liabilities
Non-interest-bearing deposit accounts	411						388						371						396						374
Other liabilities	5,130						5,217						4,938						4,717						5,091
Total non-interest-bearing liabilities	5,541						5,605						5,309						5,113						5,465

Total liabilities	92,428						89,141						85,456						82,611						81,825

Equity
Total equity	13,414						13,065						13,238						13,462						13,731

Total liabilities and equity	$	105,842					$	102,206					$	98,694					$	96,073					$	95,556
Net interest income			$	4,051					$	4,106					$	3,928					$	3,802					$	3,789

Interest rate spread(1)					14.55	%					15.01	%					15.11	%					15.31	%					15.54	%
Net interest margin(2)					15.22	%					15.58	%					15.52	%					15.60	%					15.80	%



(1) Interest rate spread represents the difference between the yield on total interest-earning assets and the rate on total interest-bearing liabilities.
(2) Net interest margin represents net interest income divided by average interest-earning assets.


SYNCHRONY FINANCIAL
BALANCE SHEET STATISTICS
(unaudited, $ in millions, except per share statistics)

	Quarter Ended
	Mar 31, 2023			Dec 31, 2022			Sep 30, 2022			June 30, 2022			Mar 31, 2022			Mar 31, 2023 vs. Mar 31, 2022
BALANCE SHEET STATISTICS
Total common equity	$	12,459		$	12,139		$	12,278		$	12,659		$	12,684		$	(225)	(1.8)	%
Total common equity as a % of total assets	11.55		%	11.61		%	12.18		%	13.30		%	13.31		%			(1.76)	%

Tangible assets	$	105,451		$	102,172		$	98,628		$	92,977		$	93,013		$	12,438	13.4	%
Tangible common equity(1)	$	10,057		$	9,747		$	10,140		$	10,436		$	10,430		$	(373)	(3.6)	%
Tangible common equity as a % of tangible assets(1)	9.54		%	9.54		%	10.28		%	11.22		%	11.21		%			(1.67)	%
Tangible common equity per share(1)	$	23.48		$	22.24		$	22.10		$	21.39		$	20.60		$	2.88	14.0	%

REGULATORY CAPITAL RATIOS(2)(3)
	Basel III - CECL Transition
Total risk-based capital ratio(4)	15.4		%	15.0		%	16.5		%	17.4		%	17.2		%
Tier 1 risk-based capital ratio(5)	13.3		%	13.6		%	15.2		%	16.1		%	15.9		%

Tier 1 leverage ratio(6)	11.6		%	12.3		%	13.2		%	13.8		%	13.9		%
Common equity Tier 1 capital ratio	12.5		%	12.8		%	14.3		%	15.2		%	15.0		%



(1) Tangible common equity ("TCE") is a non-GAAP measure. We believe TCE is a more meaningful measure of the net asset value of the Company to investors. For corresponding reconciliation of TCE to a GAAP financial measure, see Reconciliation of Non-GAAP Measures and Calculations of Regulatory Measures.
(2) Regulatory capital ratios at March 31, 2023 are preliminary and therefore subject to change.
(3) Capital ratios reflect the phase-in of an estimate of CECL’s effect on regulatory capital over a three-year transitional period beginning in the first quarter of 2022 through 2024. Capital ratios for 2023 and 2022 reflect 50% and 25%, respectively, of the phase-in of CECL effects.
(4) Total risk-based capital ratio is the ratio of total risk-based capital divided by risk-weighted assets.
(5) Tier 1 risk-based capital ratio is the ratio of Tier 1 capital divided by risk-weighted assets.
(6) Tier 1 leverage ratio is the ratio of Tier 1 capital divided by total average assets, after certain adjustments.


SYNCHRONY FINANCIAL
PLATFORM RESULTS
(unaudited, $ in millions)
	Quarter Ended
	Mar 31, 2023		Dec 31, 2022		Sep 30, 2022		June 30, 2022		Mar 31, 2022		1Q'23 vs. 1Q'22
HOME & AUTO
Purchase volume(1)	$	10,863	$	11,860	$	12,273	$	12,895	$	10,260	$	603	5.9	%
Period-end loan receivables	$	29,733	$	29,978	$	29,017	$	27,989	$	26,532	$	3,201	12.1	%
Average loan receivables, including held for sale	$	29,690	$	29,402	$	28,387	$	27,106	$	26,406	$	3,284	12.4	%
Average active accounts (in thousands)(3)	18,521		18,539		18,350		17,942		17,473		1,048		6.0	%

Interest and fees on loans	$	1,225	$	1,264	$	1,210	$	1,108	$	1,088	$	137	12.6	%
Other income	$	25	$	23	$	20	$	23	$	21	$	4	19.0	%




DIGITAL
Purchase volume(1)	$	12,261	$	14,794	$	12,941	$	12,463	$	11,196	$	1,065	9.5	%
Period-end loan receivables	$	24,944	$	25,522	$	22,925	$	21,842	$	21,075	$	3,869	18.4	%
Average loan receivables, including held for sale	$	24,982	$	23,931	$	22,361	$	21,255	$	21,160	$	3,822	18.1	%
Average active accounts (in thousands)(3)	20,564		20,073		19,418		19,069		19,000		1,564		8.2	%

Interest and fees on loans	$	1,363	$	1,322	$	1,197	$	1,058	$	1,022	$	341	33.4	%
Other income	$	1	$	(14)	$	(22)	$	(13)	$	(12)	$	13	(108.3)	%




DIVERSIFIED & VALUE
Purchase volume(1)	$	13,439	$	16,266	$	14,454	$	14,388	$	11,558	$	1,881	16.3	%
Period-end loan receivables	$	17,702	$	18,617	$	16,566	$	16,076	$	15,166	$	2,536	16.7	%
Average loan receivables, including held for sale	$	17,713	$	17,274	$	16,243	$	15,498	$	15,128	$	2,585	17.1	%
Average active accounts (in thousands)(3)	20,807		20,386		19,411		19,026		19,201		1,606		8.4	%

Interest and fees on loans	$	1,070	$	1,023	$	935	$	826	$	826	$	244	29.5	%
Other income	$	(14)	$	(42)	$	(19)	$	(35)	$	(9)	$	(5)	55.6	%




HEALTH & WELLNESS
Purchase volume(1)	$	3,690	$	3,505	$	3,514	$	3,443	$	3,107	$	583	18.8	%
Period-end loan receivables	$	12,581	$	12,179	$	11,590	$	10,932	$	10,407	$	2,174	20.9	%
Average loan receivables, including held for sale	$	12,309	$	11,846	$	11,187	$	10,596	$	10,251	$	2,058	20.1	%
Average active accounts (in thousands)(3)	6,887		6,673		6,411		6,177		6,027		860		14.3	%

Interest and fees on loans	$	735	$	744	$	706	$	644	$	616	$	119	19.3	%
Other income	$	61	$	60	$	55	$	49	$	53	$	8	15.1	%


LIFESTYLE
Purchase volume(1)	$	1,302	$	1,498	$	1,374	$	1,431	$	1,195	$	107	9.0	%
Period-end loan receivables	$	5,971	$	5,970	$	5,686	$	5,558	$	5,381	$	590	11.0	%
Average loan receivables, including held for sale	$	5,919	$	5,772	$	5,610	$	5,443	$	5,379	$	540	10.0	%
Average active accounts (in thousands)(3)	2,611		2,585		2,524		2,510		2,582		29		1.1	%

Interest and fees on loans	$	223	$	221	$	208	$	194	$	191	$	32	16.8	%
Other income	$	7	$	7	$	8	$	7	$	6	$	1	16.7	%


CORP, OTHER(4)
Purchase volume(1)(2)	$	2	$	—	$	1	$	2,597	$	3,174	$	(3,172)	(99.9)	%
Period-end loan receivables	$	198	$	204	$	228	$	277	$	355	$	(157)	(44.2)	%
Average loan receivables, including held for sale	$	202	$	211	$	250	$	3,514	$	4,423	$	(4,221)	(95.4)	%
Average active accounts (in thousands)(2)(3)	104		117		152		3,947		5,844		(5,740)		(98.2)	%

Interest and fees on loans	$	—	$	2	$	2	$	209	$	265	$	(265)	(100.0)	%
Other income	$	(15)	$	(4)	$	2	$	167	$	49	$	(64)	(130.6)	%


TOTAL SYF
Purchase volume(1)(2)	$	41,557	$	47,923	$	44,557	$	47,217	$	40,490	$	1,067	2.6	%
Period-end loan receivables	$	91,129	$	92,470	$	86,012	$	82,674	$	78,916	$	12,213	15.5	%
Average loan receivables, including held for sale	$	90,815	$	88,436	$	84,038	$	83,412	$	82,747	$	8,068	9.8	%
Average active accounts (in thousands)(2)(3)	69,494		68,373		66,266		68,671		70,127		(633)		(0.9)	%

Interest and fees on loans	$	4,616	$	4,576	$	4,258	$	4,039	$	4,008	$	608	15.2	%
Other income	$	65	$	30	$	44	$	198	$	108	$	(43)	(39.8)	%



(1) Purchase volume, or net credit sales, represents the aggregate amount of charges incurred on credit cards or other credit product accounts less returns during the period.
(2) Includes activity and balances associated with loan receivables held for sale.
(3) Active accounts represent credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month.
(4) Includes activity and balances associated with the Gap Inc. and BP portfolios which were both sold in 2Q 2022.


SYNCHRONY FINANCIAL
RECONCILIATION OF NON-GAAP MEASURES AND CALCULATIONS OF REGULATORY MEASURES(1)
(unaudited, $ in millions, except per share statistics)
	Quarter Ended
	Mar 31, 2023		Dec 31, 2022		Sep 30, 2022		Jun 30, 2022		Mar 31, 2022
COMMON EQUITY AND REGULATORY CAPITAL MEASURES(2)
GAAP Total equity	$	13,193	$	12,873	$	13,012	$	13,393	$	13,418
Less: Preferred stock	(734)		(734)		(734)		(734)		(734)
Less: Goodwill	(1,105)		(1,105)		(1,105)		(1,105)		(1,105)
Less: Intangible assets, net	(1,297)		(1,287)		(1,033)		(1,118)		(1,149)
Tangible common equity	$	10,057	$	9,747	$	10,140	$	10,436	$	10,430
Add: CECL transition amount	1,146		1,719		1,719		1,719		1,719



Adjustments for certain deferred tax liabilities and certain items in accumulated comprehensive income (loss)	270		293		419		391		371
Common equity Tier 1	$	11,473	$	11,759	$	12,278	$	12,546	$	12,520
Preferred stock	734		734		734		734		734
Tier 1 capital	$	12,207	$	12,493	$	13,012	$	13,280	$	13,254

Add: Subordinated debt	740		—		—		—		—
Add: Allowance for credit losses includible in risk-based capital	1,233		1,220		1,142		1,099		1,106
Total Risk-based capital	$	14,180	$	13,713	$	14,154	$	14,379	$	14,360

ASSET MEASURES(2)
Total average assets	$	105,842	$	102,206	$	98,694	$	96,073	$	95,556
Adjustments for:
Add: CECL transition amount	1,146		1,719		1,719		1,719		1,719
Disallowed goodwill and other disallowed intangible assets (net of related deferred tax liabilities) and other	(2,081)		(2,046)		(1,776)		(1,878)		(1,964)

Total assets for leverage purposes	$	104,907	$	101,879	$	98,637	$	95,914	$	95,311


Risk-weighted assets - Basel III (fully phased-in)	$	91,873	$	91,596	$	85,664	$	82,499	$	83,251

CECL FULLY PHASED-IN CAPITAL MEASURES
Tier 1 capital	$	12,207	$	12,493	$	13,012	$	13,280	$	13,254
Less: CECL transition adjustment	(1,146)		(1,719)		(1,719)		(1,719)		(1,719)
Tier 1 capital (CECL fully phased-in)	$	11,061	$	10,774	$	11,293	$	11,561	$	11,535
Add: Allowance for credit losses	9,517		9,527		9,102		8,808		8,651
Tier 1 capital (CECL fully phased-in) + Reserves for credit losses	$	20,578	$	20,301	$	20,395	$	20,369	$	20,186

Risk-weighted assets	$	91,873	$	91,596	$	85,664	$	82,499	$	83,251
Less: CECL transition adjustment	(580)		(870)		(870)		(870)		(870)
Risk-weighted assets (CECL fully phased-in)	$	91,293	$	90,726	$	84,794	$	81,629	$	82,381

TANGIBLE COMMON EQUITY PER SHARE
GAAP book value per share	$	29.08	$	27.70	$	26.76	$	25.95	$	25.06
Less: Goodwill	(2.58)		(2.52)		(2.41)		(2.27)		(2.18)
Less: Intangible assets, net	(3.02)		(2.94)		(2.25)		(2.29)		(2.28)
Tangible common equity per share	$	23.48	$	22.24	$	22.10	$	21.39	$	20.60


(1) Regulatory measures at March 31, 2023 are presented on an estimated basis.
(2) Capital ratios reflect the phase-in of an estimate of CECL’s effect on regulatory capital over a three-year transitional period beginning in the first quarter of 2022 through 2024. Capital ratios for 2023 and 2022 reflect 50% and 25%, respectively, of the phase-in of CECL effects.


SYNCHRONY FINANCIAL
RECONCILIATION OF NON-GAAP MEASURES (Continued)
(unaudited, $ and accounts in millions)
	Quarter Ended
	Mar 31, 2023		Mar 31, 2022










PURCHASE VOLUME
Purchase Volume	$	41,557	$	40,490
Less: Gap and BP Purchase volume	—		(3,173)
Core Purchase volume	$	41,557	$	37,317

LOAN RECEIVABLES
Loan receivables	$	91,129	$	78,916




Less: Gap and BP Loan receivables	(80)		(234)
Core Loan receivables	$	91,049	$	78,682









AVERAGE ACTIVE ACCOUNTS
Average active accounts	69.5		70.1
Less: Gap and BP Average active accounts	(0.1)		(5.8)
Core Average active accounts	69.4		64.3









NEW ACCOUNTS
New accounts	5.2		5.5
Less: Gap and BP New accounts	—		(0.3)
Core New accounts	5.2		5.2

1Q'23 FINANCIAL RESULTS April 19, 2023 Exhibit 99.3

2 Cautionary Statement Regarding Forward-Looking Statements The following slides are part of a presentation by Synchrony Financial in connection with reporting quarterly financial results. No representation is made that the information in these slides is complete. For additional information, see the earnings release and financial supplement included as exhibits to our Current Report on Form 8-K filed today and available on our website (www.synchronyfinancial.com) and the SEC's website (www.sec.gov). All references to net earnings and net income are intended to have the same meaning. All comparisons are for the first quarter of 2023 compared to the first quarter of 2022, unless otherwise noted. This presentation contains certain forward-looking statements as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the "safe harbor" created by those sections. Forward-looking statements may be identified by words such as "expects," "intends," "anticipates," "plans," "believes," "seeks," "targets," "outlook," "estimates," "will," "should," "may" or words of similar meaning, but these words are not the exclusive means of identifying forward-looking statements. Forward- looking statements are based on management's current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified develop as anticipated, including the future impacts of the novel coronavirus disease (“COVID-19”) outbreak and measures taken in response thereto for which future developments are highly uncertain and difficult to predict; retaining existing partners and attracting new partners, concentration of our revenue in a small number of partners, and promotion and support of our products by our partners; cyber-attacks or other security breaches; disruptions in the operations of our and our outsourced partners' computer systems and data centers; the financial performance of our partners; the sufficiency of our allowance for credit losses and the accuracy of the assumptions or estimates used in preparing our financial statements, including those related to the CECL accounting guidance; higher borrowing costs and adverse financial market conditions impacting our funding and liquidity, and any reduction in our credit ratings; our ability to grow our deposits in the future; damage to our reputation; our ability to securitize our loan receivables, occurrence of an early amortization of our securitization facilities, loss of the right to service or sub-service our securitized loan receivables, and lower payment rates on our securitized loan receivables; changes in market interest rates and the impact of any margin compression; effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, our ability to manage our credit risk; our ability to offset increases in our costs in retailer share arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced products and services; our ability to realize the value of acquisitions and strategic investments; reductions in interchange fees; fraudulent activity; failure of third-parties to provide various services that are important to our operations; international risks and compliance and regulatory risks and costs associated with international operations; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and/or interpretations, and state sales tax rules and regulations; regulation, supervision, examination and enforcement of our business by governmental authorities, the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) and other legislative and regulatory developments and the impact of the Consumer Financial Protection Bureau’s (the “CFPB”) regulation of our business; impact of capital adequacy rules and liquidity requirements; restrictions that limit our ability to pay dividends and repurchase our common stock, and restrictions that limit the Bank’s ability to pay dividends to us; regulations relating to privacy, information security and data protection; use of third-party vendors and ongoing third-party business relationships; and failure to comply with anti-money laundering and anti-terrorism financing laws. For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are included elsewhere in this presentation and in our public filings, including under the heading “Risk Factors Relating to Our Business” and “Risk Factors Relating to Regulation” in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2022, as filed on February 9, 2023. You should not consider any list of such factors to be an exhaustive statement of all the risks, uncertainties, or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by law. Disclaimers

3 $1.35 DILUTED EPS compared to $1.77 15.22% NET INTEREST MARGIN compared to 15.80% 12.5% CET1 liquid assets of $18.7 billion, 17.4% of total assets SUMMARY FINANCIAL METRICS CAPITAL 1Q'23 Financial Highlights $91.1 billion LOAN RECEIVABLES compared to $78.9 billion $74.4 billion DEPOSITS 83% of current funding 4.49% NET CHARGE-OFFS compared to 2.73% 69.5 million AVERAGE ACTIVE ACCOUNTS compared to 70.1 million $500 million CAPITAL RETURNED $400 million share repurchases 35.0% EFFICIENCY RATIO compared to 37.2%

4 Dual Card / Co-Brand(b) BUSINESS EXPANSION CONSUMER PERFORMANCE (7)% 4% New Accounts Purchase Volume per Account Average Balance per Account (c) 11% (d) (e) GROWTH METRICS 3% 15% (1)% Purchase Volume Average active accounts 16% Loan receivables $78.7 $91.0Core(a) in millions $17.0 Dual Card / Co-Brand(b) $13.9 22%$17.0 $ billions $22.1 $ billions (a) All metrics shown above on a Core basis are non-GAAP measures and exclude from both prior year and current year amounts related to portfolios that were sold in 2Q’22. See non- GAAP reconciliation in the appendix. 1Q'23 Business Highlights 11% 8% Core(a) $37.3 $41.6 Core(a) 64.3 69.4 5.25.2 Core(a) (1)% 29%

5 B/(W) $ in millions, except per share statistics 1Q'23 1Q'22 $ % Total interest income $4,786 $4,022 $764 19 % Total interest expense 735 233 (502) (215) % Net interest income (NII) 4,051 3,789 262 7 % Retailer share arrangements (RSA) (917) (1,104) 187 17 % Provision for credit losses 1,290 521 (769) (148) % Other income 65 108 (43) (40) % Other expense 1,119 1,039 (80) (8) % Pre-tax earnings 790 1,233 (443) (36) % Provision for income taxes 189 301 112 37 % Net earnings 601 932 (331) (36) % Preferred dividends 11 10 (1) NM Net earnings available to common stockholders $590 $922 $(332) (36) % Diluted earnings per share $1.35 $1.77 $(0.42) (24) % Summary earnings statement Financial Results 1Q'23 Highlights $601 million Net earnings, $1.35 diluted EPS • Net interest income up 7% – Interest and fees on loans up 15% driven primarily by growth in average loan receivables, partially offset by impacts of portfolios sold during 2Q’22 − Interest expense increase attributed to higher benchmark rates and higher funding liabilities • Retailer share arrangements decreased (17)% − Decrease driven by the impact of portfolios sold during 2Q’22 and higher net charge-offs, partially offset by higher net interest income • Provision for credit losses up 148% − Higher provision driven by higher net charge-offs and also a reserve build in 1Q’23 primarily driven by higher loan receivables and the potential effects of industry credit contraction compared to a reserve release in prior year • Other income down (40)% − Decrease driven primarily by higher loyalty costs as well as lower investment gains/losses, partially offset by higher debt cancellation income • Total Other expense up 8% − Increase primarily driven by higher employee costs, operational losses and technology investments

6 1Q'23 Platform Results Home & Auto Digital Diversified & Value Health & Wellness Lifestyle 12% 17% 21% 11%18% 1Q'22 1Q'23 V% $10.3 $10.9 6% 17.5 18.5 6% $1,088 $1,225 13% 1Q'22 1Q'23 V% $11.2 $12.3 10% 19.0 20.6 8% $1,022 $1,363 33% 1Q'22 1Q'23 V% $11.6 $13.4 16% 19.2 20.8 8% $826 $1,070 30% 1Q'22 1Q'23 V% $3.1 $3.7 19% 6.0 6.9 14% $616 $735 19% 1Q'22 1Q'23 V% $1.2 $1.3 9% 2.6 2.6 1% $191 $223 17% Loan receivables $ in billions (a) Purchase Volume Accounts Interest & Fees on Loans

7 Net Interest Income Net Interest Income $ in millions % of average interest-earning assets NIM Walk Payment Rate Trends (both periods exclude portfolios sold in 2Q’22) (a) 7% 1Q'22 NIM 15.80% Interest-bearing liabilities cost (1.79)% Loan receivables yield 0.83% Liquidity portfolio yield 0.54% Mix of Interest-earning assets (0.16)% 1Q'23 NIM 15.22% 1Q'23 Highlights (b) • Net interest income increased 7% − Interest and fees on loans up 15% driven by growth in average loan receivables, partially offset by impacts of portfolios sold during 2Q’22 − Interest expense increase attributed to higher benchmark rates and higher funding liabilities • Net interest margin (NIM) decreased 58 bps − Interest-bearing liabilities cost: (179) bps − Total cost increased 219 bps to 3.43% − Loan receivables yield: 83 bps − Loan receivables yield of 20.61%, up 97 bps − Liquidity portfolio yield: 54 bps − Mix of Interest-earnings assets: (16) bps − Loan receivable mix as a percent of total Earning Assets decreased from 85.1% to 84.1% • 1Q’23 payment rate ~85 bps lower than prior year and ~150 bps higher than 5-year historical average (‘15-’19)

8 Asset Quality Metrics Allowance for credit losses $ in millions, % of period-end loan receivables Net charge-offs $ in millions, % of average loan receivables including held for sale 30+ days past due $ in millions, % of period-end loan receivables 90+ days past due $ in millions, % of period-end loan receivables (a)

9 B/(W) 1Q'22 1Q'23 V$ V% Employee costs $402 $451 $(49) (12)% Professional fees $210 $186 $24 11% Marketing/BD $116 $131 $(15) (13)% Information processing $145 $166 $(21) (14)% Other $166 $185 $(19) (11)% Other expense $1,039 $1,119 $(80) (8)% Efficiency(a) 37.2% 35.0% (2.2) pts. Other Expense Other expense $ in millions 1Q'23 Highlights8% • Total other expense up 8% − Increase primarily driven by higher employee costs, operational losses and technology investments − Employee cost increase primarily driven by higher headcount and increased average compensation rates − Increased technology investments drove higher information processing expenses • Efficiency ratio 35.0% vs. 37.2% prior year − Decrease in ratio driven by higher revenue partially offset by higher expenses

10 Tier 1 Capital + Credit Loss Reserve Ratio* Capital ratios Funding, Capital and Liquidity Funding sources $ in billions V$ $1.6 $0.1 $10.8 V% Liquidity $ in billions CET1 Capital Ratio Tier 1 Capital Ratio Total Capital Ratio * The “Tier 1 Capital + Credit Loss Reserve Ratio” is the sum of our “Tier 1 Capital” and “Allowance for Credit Losses,” divided by our “Total Risk-Weighted Assets”. Tier 1 Capital and Risk-Weighted Assets are adjusted to reflect the fully phased-in impact of CECL. These adjusted metrics are non-GAAP measures, see non-GAAP reconciliation in appendix. Unsecured Securitization Deposits Deposits 83% 83% 0 pts. Securitization 8% 7% (1) pts. Unsecured 9% 10% 1 pts. Liquid assets $14.7 $18.7 Undrawn credit facilities $ 3.1 $ 3.0 Total liquidity $17.8 $21.7 % of Total assets 18.7 % 20.2 % (a) (b)

11 Synchrony Bank Direct Deposit Overview 14% 23% 34% 29% Direct Deposit Customer Profile Predominantly Consumer 1Q’23 Net Direct Deposit Flows $ in billions Insured/Uninsured Direct Deposit Balance Mix ~90% ~91% ~10% ~9% 1Q'22 1Q'23 Insured Uninsured Retail: Commercial: West Mid West Northeast South • Our customer demographic and focus on consumer deposits results in a stable and largely insured deposit base • Coverage of cash at the Federal Reserve is ~2x the uninsured deposit balance • While gross flows were elevated in the period post 3/10, each week of March was characterized by net inflows and new account origination Observations 0.1% 99.9% Commercial Retail Geographically Diverse $2.0 $0.7 $1.0 Jan'23 Feb'23 Mar'23 1Q’23 Monthly Net Flows $0.33 $0.12 $0.28 $0.28 8-Mar 16-Mar 24-Mar 31-Mar Mar’23 Weekly Net Flows 16% 6% 78% ≤1 year 1 – 3 years >3 years Average Relationship Tenure: ~5 years (a)

12 2023 Outlook Key Driver Previous Current Trends / Update Loan Receivables Growth 8 – 10% 10+% • 1Q Purchase Volume growth & payment rate moderation exceeded expectations • Expect payment rate moderation to continue through year, but remain above pre-pandemic levels through year-end Net Interest Margin 15.00 – 15.25% No change • 1Q deposit betas trended better than expected, balanced by higher liquidity • Expect NIM to fluctuate within range driven by potential variables: • Higher liquidity in response to market uncertainty/growth pre-funding • Competitive pressures on deposit betas as industry navigates market uncertainty/funds growth • Interest & fee growth, partly offset by rising reversals Net Charge-Offs 4.75 – 5.00% No change • Credit normalization remains in line with expectations • Delinquencies will approach pre-pandemic levels by mid-year • Net charge-off dollars to generally rise sequentially through year; not expected to reach pre-pandemic levels on an annual basis until 2024 RSA / Average Loan Receivables 4.00 – 4.25% No change • Moderation expected to be driven by continued credit normalization and lower Net Interest Margin, partially offset by higher Purchase Volume Operating Expenses ~$1,125MM per quarter No change • Managing expenses to deliver positive operating leverage (expense growth lower than NII growth) for the full year (comments and trends in comparison to 2022, except where noted) Full Year 2023

13 Footnotes All amounts and metrics included in this presentation are as of, or for the three months ended, March 31, 2023, unless otherwise stated. 1Q'23 Business Highlights (b) Dual Card / Co-Brand metrics shown above are consumer only and excludes amounts related to portfolios that were sold in 2Q’22. (c) New Accounts represent accounts that were approved in the respective period, in millions. (d) Purchase Volume per Account is calculated as total Purchase volume divided by Average active accounts, in $. (e) Average Balance per Account is calculated as the Average loan receivables divided by Average active accounts, in $. Platform Results (a) Accounts represent average active accounts in millions, which are credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month. Purchase volume $ in billions and Interest and fees on loans $ in millions. Net Interest Income: (a) Payment rate is calculated as customer payments divided by beginning of period loan receivables and excludes loan receivables and payments related to portfolios that were sold in 2Q’22. (b) Historical payment rate excludes portfolios sold in 2019 and 2022. Asset Quality: (a) Allowance for credit losses reflects the adoption of ASU 2022-22, “Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures” on January 1, 2023, which included a $294 million reduction to the allowance for credit losses upon adoption. Other Expense (a) Other expense divided by sum of Net interest income plus Other income less Retailer share arrangements (RSA). Funding, Capital and Liquidity (a) Does not include unencumbered assets in the Bank that could be pledged. (b) Capital ratios reflect the phase-in of an estimate of CECL’s effect on regulatory capital over a three-year transitional period beginning in the first quarter of 2022 through 2024. CET1, Tier 1, and Total Capital Ratio are presented on a Transition basis and capital ratios for 2023 and 2022 reflect 50% and 25%, respectively, of the phase-in of CECL effects. Synchrony Bank Direct Deposit Overview (a) Excludes non-interest-bearing deposits.

15 Non-GAAP Reconciliation The following table sets forth the components of our Core key metrics for the periods indicated below. $ and accounts in millions Quarter Ended March 31 Total 2022 2023 Loan receivables $78,916 $91,129 Less: Gap and BP Loan receivables (234) (80) Core Loan receivables $78,682 $91,049 Purchase volume $40,490 $41,557 Less: Gap and BP Purchase volume (3,173) — Core Purchase volume $37,317 $41,557 Average active accounts 70.1 69.5 Less: Gap and BP Average active accounts (5.8) (0.1) Core Average active accounts 64.3 69.4 New Accounts 5.5 5.2 Less: Gap and BP New Accounts (0.3) — Core New Accounts 5.2 5.2

16 Non-GAAP Reconciliation Continued The following table sets forth the components of our Tier 1 Capital + Reserves ratio for the periods indicated below. $ in millions At March 31 Total 2022 2023 Tier 1 Capital $ 13,254 $ 12,207 Less: CECL transition adjustment (1,719) (1,146) Tier 1 capital (CECL fully phased-in) $ 11,535 $ 11,061 Add: Allowance for credit losses 8,651 9,517 Tier 1 capital (CECL fully phased-in) plus Reserves for credit losses $ 20,186 $ 20,578 Risk-weighted assets $ 83,251 $ 91,873 Less: CECL transition adjustment (870) (580) Risk-weighted assets (CECL fully phased-in) $ 82,381 $ 91,293


777 Long Ridge Road
Stamford,	Connecticut	06902
(Address of principal executive offices)		(Zip Code)


Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common stock, par value $0.001 per share	SYF	New York Stock Exchange
Depositary Shares Each Representing a 1/40th Interest in a Share of 5.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series A	SYFPrA	New York Stock Exchange



Number						Description

99.1						Press release, dated April 19, 2023, issued by Synchrony Financial
99.2						Financial Data Supplement of the Company for the quarter ended March 31, 2023
99.3						Financial Results Presentation of the Company for the quarter ended March 31, 2023
99.4						Explanation of Non-GAAP Measures
104						The cover page from this Current Report on Form 8-K, formatted in Inline XBRL



Number						Description

99.1						Press release, dated April 19, 2023, issued by Synchrony Financial
99.2						Financial Data Supplement of the Company for the quarter ended March 31, 2023
99.3						Financial Results Presentation of the Company for the quarter ended March 31, 2023
99.4						Explanation of Non-GAAP Measures
104						The cover page from this Current Report on Form 8-K, formatted in Inline XBRL


☐			Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)


☐			Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)


☐			Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))