trv-20230419
0000086312false00000863122023-04-192023-04-19


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 _______________________________________
 FORM 8-K
 ______________________________________

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 
Date of Report (Date of earliest event reported): April 19, 2023
 _______________________________________________
The Travelers Companies, Inc.
(Exact name of registrant as specified in its charter)
 _______________________________________________
 
Minnesota 001-10898 41-0518860
(State or other jurisdiction of
incorporation)
 (Commission File Number) (I.R.S. Employer
Identification No.)
485 Lexington Avenue
New York, New York 10017
(Address of principal executive offices) (Zip Code)
 
(917) 778-6000
(Registrant’s telephone number, including area code)
 
Not Applicable
(Former name or former address, if changed since last report)
 _________________________________________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
 
            Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
            Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
            Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
            Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol(s) Name of each exchange on which registered
Common stock, without par value TRV New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
 
Emerging growth company  
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o




Item 2.02.  Results of Operations and Financial Condition.
 
On April 19, 2023, The Travelers Companies, Inc. (the “Company”) issued a press release announcing the results of the Company’s operations for the quarter ended March 31, 2023, and the availability of the Company’s first quarter financial supplement on the Company’s web site.  The press release and the financial supplement are furnished as Exhibits 99.1 and 99.2 to this Report and are hereby incorporated by reference in this Item 2.02.
 
As provided in General Instruction B.2 of Form 8-K, the information and exhibits contained in this Form 8-K shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such a filing.
 
Item 9.01.  Financial Statements and Exhibits.
 
(d)                                 Exhibits.
 
Exhibit No. Description
99.1 
   
99.2 
101.1Pursuant to Rule 406 of Regulation S-T, the cover page to this Current Report on Form 8-K is formatted in Inline XBRL.
104.1Cover Page Interactive Data File (Embedded within the Inline XBRL document and included in Exhibit 101.1.)





SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, The Travelers Companies, Inc. has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
  THE TRAVELERS COMPANIES, INC.
   
   
Date: April 19, 2023By:/S/   CHRISTINE K. KALLA
  Name: Christine K. Kalla
  Executive Vice President and General Counsel



g34651mo25i001b12.gif                                            Exhibit 99.1
                                            The Travelers Companies, Inc.
                            485 Lexington Avenue
                                    New York, NY 10017-2630
                                        www.travelers.com
NYSE: TRV

Travelers Reports Strong First Quarter Results

First Quarter 2023 Net Income per Diluted Share of $4.13 and Return on Equity of 17.5%

First Quarter 2023 Core Income per Diluted Share of $4.11 and Core Return on Equity of 14.5%

Board of Directors Declares 8% Increase in Regular Quarterly Cash Dividend to $1.00 per Share and Authorizes an Additional $5.0 Billion of Share Repurchases

First quarter net income of $975 million and core income of $970 million.
Quarter included an elevated level of catastrophe losses of $535 million pre-tax ($422 million after-tax); quarter also included a one-time tax benefit of $211 million.
Consolidated combined ratio of 95.4% and underlying combined ratio of 90.6%.
Record net written premiums of $9.396 billion, up 12% compared to the prior year quarter, with growth in all three segments.
Total capital returned to shareholders of $680 million, including $462 million of share repurchases.
Book value per share of $99.80, down 6% from March 31, 2022, driven by higher interest rates; adjusted book value per share of $116.55, up 4% over March 31, 2022.

New York, April 19, 2023 — The Travelers Companies, Inc. today reported net income of $975 million, or $4.13 per diluted share, for the quarter ended March 31, 2023, compared to $1.018 billion, or $4.15 per diluted share, in the prior year quarter. Core income in the current quarter was $970 million, or $4.11 per diluted share, compared to $1.037 billion, or $4.22 per diluted share, in the prior year quarter. Core income decreased primarily due to higher catastrophe losses and lower net favorable prior year reserve development, partially offset by a higher underlying underwriting gain (i.e., excluding net prior year reserve development and catastrophe losses) and higher net investment income. The underlying underwriting gain in the current quarter included a one-time tax benefit of $211 million. This tax benefit is included in the income tax line in the Consolidated Statement of Income and accordingly does not impact the combined ratio or the underlying combined ratio. Net realized investment gains in the current quarter were $6 million pre-tax ($5 million after-tax), compared to net realized investment losses of $23 million pre-tax ($19 million after-tax) in the prior year quarter. Per diluted share amounts benefited from the impact of share repurchases.
Consolidated Highlights
($ in millions, except for per share amounts, and after-tax, except for premiums and revenues)Three Months Ended March 31,
20232022Change
Net written premiums$9,396 $8,367 12 %
Total revenues$9,704 $8,809 10 
Net income$975 $1,018 (4)
per diluted share$4.13 $4.15 — 
Core income$970 $1,037 (6)
per diluted share$4.11 $4.22 (3)
Diluted weighted average shares outstanding234.4 243.7 (4)
Combined ratio95.4 %91.3 %4.1 pts
Underlying combined ratio90.6 %91.2 %(0.6)pts
Return on equity17.5 %15.0 %2.5 pts
Core return on equity14.5 %15.5 %(1.0)pts
As ofChange From
March 31,
2023
December 31,
2022
March 31,
2022
December 31,
2022
March 31,
2022
Book value per share$99.80 $92.90 $106.40 7 %(6)%
Adjusted book value per share116.55 114.00 112.19 2 %4 %
See Glossary of Financial Measures for definitions and the statistical supplement for additional financial data.
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“We are very pleased to report excellent results for the quarter, particularly in light of the high level of severe weather activity across the United States,” said Alan Schnitzer, Chairman and Chief Executive Officer. “Core income for the quarter was $970 million, or $4.11 per diluted share, generating core return on equity of 14.5%. Core income benefited from record net earned premiums of $8.9 billion, up 10% compared to the prior year period, an excellent underlying combined ratio of 90.6% and a one-time tax benefit. Catastrophe losses in the quarter were elevated at $535 million pre-tax ($422 million after-tax). Our high-quality investment portfolio generated after-tax net investment income of $557 million.

“Our best-in-class marketplace execution delivered 12% growth in net written premiums this quarter to a record $9.4 billion, with all three segments contributing. In Business Insurance, we grew net written premiums by 15% to $5.2 billion. Renewal premium change in the segment remained historically high at 9.6%, while retention remained very strong at 87%. Record new business of $639 million was up 17%. In Bond & Specialty Insurance, net written premiums increased slightly, with excellent retention of 90% and new business growth of 25% in our management liability business. Surety net written premiums were once again strong. Given the attractive returns, we are very pleased with the strong production results in both of our commercial business segments. In Personal Insurance, top-line growth of 12% was driven by higher pricing. Renewal premium change increased to 20.2% in our Homeowners and Other business and 13.9% in our Auto business.

“Our results, along with our strong balance sheet, enabled us to return $680 million of excess capital to our shareholders this quarter, including $462 million of share repurchases. In recognition of our strong financial position and confidence in the outlook for our business, I am pleased to share that our Board of Directors declared an 8% increase in our quarterly cash dividend to $1.00 per share, marking 19 consecutive years of dividend increases with a compound annual growth rate of 8% over that period. The Board also authorized an additional $5 billion of share repurchases.

“The year is off to a terrific start with another strong quarter of profitability and growth driven by our underwriting and investment expertise. At the same time, we continue to successfully execute on our innovation strategy, which has contributed to significantly accelerated premium growth, superior returns and industry low volatility over the past decade. With the best talent in the industry, we remain well positioned for success through a wide range of economic and operating environments and confident in our ability to continue to create shareholder value over time.”

Consolidated Results
Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise)20232022Change
Underwriting gain:$367 $659 $(292)
Underwriting gain includes:
Net favorable prior year reserve development105 153 (48)
Catastrophes, net of reinsurance(535)(160)(375)
Net investment income663 637 26 
Other income (expense), including interest expense
(108)(91)(17)
Core income before income taxes922 1,205 (283)
Income tax expense (benefit)(48)168 (216)
Core income970 1,037 (67)
Net realized investment gains (losses) after income taxes5 (19)24 
Net income$975 $1,018 $(43)
Combined ratio95.4 %91.3 %4.1 pts
Impact on combined ratio
Net favorable prior year reserve development(1.2)pts(1.9)pts0.7 pts
Catastrophes, net of reinsurance6.0 pts2.0 pts4.0 pts
Underlying combined ratio90.6 %91.2 %(0.6)pts
Net written premiums
Business Insurance$5,157$4,50215 %
Bond & Specialty Insurance886882— 
Personal Insurance3,3532,98312 
Total$9,396$8,36712 %

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First Quarter 2023 Results
(All comparisons vs. first quarter 2022, unless noted otherwise)

Net income of $975 million decreased $43 million, due to lower core income, partially offset by net realized investment gains compared to net realized investment losses in the prior year quarter. Core income of $970 million decreased $67 million, primarily due to higher catastrophe losses and lower net favorable prior year reserve development, partially offset by a higher underlying underwriting gain and higher net investment income. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current quarter also included a one-time tax benefit of $211 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year quarter included a $47 million reduction in income tax expense as a result of the resolution of prior year tax matters. These tax benefits are included in the income tax line in the Consolidated Statement of Income and accordingly do not impact the combined ratio or the underlying combined ratio. Net realized investment gains were $6 million pre-tax ($5 million after-tax), compared to net realized investment losses of $23 million pre-tax ($19 million after-tax) in the prior year quarter.

Combined ratio: 

The combined ratio of 95.4% increased 4.1 points due to higher catastrophe losses (4.0 points) and lower net favorable prior year reserve development (0.7 points), partially offset by a lower underlying combined ratio (0.6 points).

The underlying combined ratio of 90.6% improved 0.6 points. See below for further details by segment.

Net favorable prior year reserve development occurred in all three segments. See below for further details by segment.

Catastrophe losses primarily resulted from severe wind and hail storms in multiple states.

Net investment income of $663 million pre-tax ($557 million after-tax) increased 4%. Income from the fixed income investment portfolio increased over the prior year quarter due to a higher average yield and growth in fixed maturity investments. Income from the non-fixed income investment portfolio decreased from the prior year quarter, primarily due to lower private equity and real estate partnership returns. Non-fixed income returns are generally reported on a one-quarter lagged basis and directionally follow the broader equity markets.

Net written premiums of $9.396 billion increased 12%. See below for further details by segment.

Shareholders’ Equity

Shareholders’ equity of $23.052 billion increased 7% over year-end 2022, primarily due to lower net unrealized investment losses and net income of $975 million, partially offset by common share repurchases and dividends to shareholders. Net unrealized investment losses included in shareholders’ equity were $4.912 billion pre-tax ($3.868 billion after-tax), compared to $6.220 billion pre-tax ($4.898 billion after-tax) at year-end 2022. The decrease in net unrealized investment losses was driven by lower interest rates. Book value per share of $99.80 decreased 6% from March 31, 2022, and increased 7% over year-end 2022. Adjusted book value per share of $116.55, which excludes net unrealized investment gains (losses), increased 4% over March 31, 2022, and increased 2% over year-end 2022.

The Company repurchased 2.5 million shares during the first quarter at an average price of $183.33 per share for a total cost of $462 million. At the end of the quarter, statutory capital and surplus was $23.689 billion, and the ratio of debt-to-capital was 24.0%. The ratio of debt-to-capital excluding after-tax net unrealized investment gains (losses) included in shareholders’ equity was 21.3%, within the Company’s target range of 15% to 25%.

The Board of Directors declared an 8% increase in the regular quarterly dividend to $1.00 per share. The dividend is payable June 30, 2023, to shareholders of record at the close of business on June 9, 2023. The Board of Directors also authorized an additional $5.0 billion of share repurchases. This amount is in addition to the $1.605 billion that remained from previous authorizations as of March 31, 2023. This authorization does not have a stated expiration date. The timing and actual number of shares to be repurchased will depend on a variety of factors, including the factors described below in the Forward-Looking Statements section.

3


Business Insurance Segment Financial Results
 Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise)20232022Change
Underwriting gain:$273 $358 $(85)
Underwriting gain includes:
Net favorable prior year reserve development19 113 (94)
Catastrophes, net of reinsurance
(199)(79)(120)
Net investment income473 468 5 
Other income (expense) (33)(17)(16)
Segment income before income taxes713 809 (96)
Income tax expense (benefit)(43)140 (183)
Segment income$756 $669 $87 
Combined ratio93.6 %90.9 %2.7 pts
Impact on combined ratio
Net favorable prior year reserve development(0.4)pts(2.8)pts2.4 pts
Catastrophes, net of reinsurance
4.4 pts1.9 pts2.5 pts
Underlying combined ratio89.6 %91.8 %(2.2)pts
Net written premiums by market
Domestic
Select Accounts$908 $819 11 %
Middle Market2,926 2,616 12 
National Accounts294 303 (3)
National Property and Other590 497 19 
Total Domestic4,718 4,235 11 
International439 267 64 
Total$5,157 $4,502 15 %
 
First Quarter 2023 Results
(All comparisons vs. first quarter 2022, unless noted otherwise)
 
Segment income for Business Insurance was $756 million after-tax, an increase of $87 million. Segment income increased primarily due to a higher underlying underwriting gain, partially offset by higher catastrophe losses and lower net favorable prior year reserve development. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current quarter also included a one-time tax benefit of $171 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year quarter included a $3 million reduction in income tax expense as a result of the resolution of prior year tax matters. These tax benefits are included in the income tax line and accordingly do not impact the combined ratio or the underlying combined ratio.

Combined ratio:

The combined ratio of 93.6% increased 2.7 points due to higher catastrophe losses (2.5 points) and lower net favorable prior year reserve development (2.4 points), partially offset by a lower underlying combined ratio (2.2 points).

The underlying combined ratio improved 2.2 points to a very strong 89.6%, driven by property losses that were lower than a somewhat elevated level in the prior year quarter and the benefit of earned pricing.

Net favorable prior year reserve development was primarily driven by better than expected loss experience in the domestic operations’ workers’ compensation product line for multiple accident years, partially offset by
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higher than expected loss experience in the general liability product line for excess coverages for multiple accident years. Net prior year reserve development also included an increase in environmental reserves.

Net written premiums of $5.157 billion increased 15%, reflecting strong renewal premium change and retention, as well as higher levels of new business. The increase in net written premiums also included the impact of the Company’s quota share reinsurance agreement with subsidiaries of Fidelis Insurance Holdings Limited (Fidelis) effective January 1, 2023, which is included in the segment’s International results.

Bond & Specialty Insurance Segment Financial Results
Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise)20232022Change
Underwriting gain:$171 $177 $(6)
Underwriting gain includes:
Net favorable prior year reserve development58 35 23 
Catastrophes, net of reinsurance(5)(1)(4)
Net investment income73 59 14 
Other income4 3 1 
Segment income before income taxes248 239 9 
Income tax expense41 22 19 
Segment income$207 $217 $(10)
Combined ratio80.0 %78.0 %2.0 pts
Impact on combined ratio
Net favorable prior year reserve development(6.7)pts(4.3)pts(2.4)pts
Catastrophes, net of reinsurance0.6 pts0.1 pts0.5 pts
Underlying combined ratio86.1 %82.2 %3.9 pts
Net written premiums
Domestic
Management Liability$511 $505 %
Surety257 257 — 
Total Domestic768 762 
International118 120 (2)
Total$886 $882  %

First Quarter 2023 Results
(All comparisons vs. first quarter 2022, unless noted otherwise)
 
Segment income for Bond & Specialty Insurance was $207 million after-tax, a decrease of $10 million. Segment income decreased primarily due to a lower underlying underwriting gain, partially offset by higher net favorable prior year reserve development and higher net investment income. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current quarter included a one-time tax benefit of $9 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year quarter included a $24 million reduction in income tax expense as a result of the resolution of prior year tax matters. These tax benefits are included in the income tax line and accordingly do not impact the combined ratio or the underlying combined ratio.
Combined ratio:

The combined ratio of 80.0% increased 2.0 points due to a higher underlying combined ratio (3.9 points) and higher catastrophe losses (0.5 points), partially offset by higher net favorable prior year reserve development (2.4 points).

The underlying combined ratio increased 3.9 points, primarily driven by loss activity related to the disruption in the banking sector and a higher expense ratio, partially offset by the benefit of earned pricing.
5


Net favorable prior year reserve development was primarily driven by better than expected loss experience in the domestic operations’ fidelity and surety product lines and in the general liability product line for management liability coverages for recent accident years.

Net written premiums of $886 million increased slightly over the very strong prior year quarter, reflecting strong retention, new business and renewal premium change in management liability, as well as strong production in surety.

Personal Insurance Segment Financial Results
Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise)20232022Change
Underwriting gain (loss):$(77)$124 $(201)
Underwriting gain (loss) includes:
Net favorable prior year reserve development28 23 
Catastrophes, net of reinsurance(331)(80)(251)
Net investment income117 110 7 
Other income18 18  
Segment income before income taxes58 252 (194)
Income tax expense (benefit)(25)27 (52)
Segment income$83 $225 $(142)
Combined ratio101.5 %95.3 %6.2 pts
Impact on combined ratio
Net favorable prior year reserve development(0.8)pts(0.1)pts(0.7)pts
Catastrophes, net of reinsurance9.4 pts2.6 pts6.8 pts
Underlying combined ratio92.9 %92.8 %0.1 pts
Net written premiums
Domestic
Automobile$1,654 $1,496 11 %
Homeowners and Other1,565 1,344 16 
Total Domestic3,219 2,840 13 
International134 143 (6)
Total$3,353 $2,983 12 %

First Quarter 2023 Results
(All comparisons vs. first quarter 2022, unless noted otherwise)
 
Segment income for Personal Insurance was $83 million after-tax, a decrease of $142 million. Segment income decreased primarily due to higher catastrophe losses, partially offset by a higher underlying underwriting gain and higher net favorable prior year reserve development. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the current quarter included a one-time tax benefit of $31 million due to the expiration of the statute of limitations with respect to a tax item, while the prior year quarter included a $20 million reduction in income tax expense as a result of the resolution of prior year tax matters. These tax benefits are included in the income tax line and accordingly do not impact the combined ratio or the underlying combined ratio.

Combined ratio:

The combined ratio of 101.5% increased 6.2 points due to higher catastrophe losses (6.8 points) and a slightly higher underlying combined ratio (0.1 points), partially offset by higher net favorable prior year reserve development (0.7 points).

The underlying combined ratio of 92.9% increased 0.1 points, driven primarily by elevated losses in the automobile product line, largely offset by the benefit of earned pricing in both the automobile and
6


homeowners and other product lines, lower losses in the homeowners and other product line and a lower expense ratio.

Net favorable prior year reserve development was primarily driven by better than expected loss experience in the domestic operations’ homeowners and other product line for recent accident years.

Net written premiums of $3.353 billion increased 12%, primarily reflecting higher pricing. Renewal premium change increased to 20.2% in Domestic Homeowners and Other and 13.9% in Domestic Automobile.

Financial Supplement and Conference Call
 
The information in this press release should be read in conjunction with the financial supplement that is available on our website at www.travelers.com. Travelers management will discuss the contents of this release and other relevant topics via webcast at 9 a.m. Eastern (8 a.m. Central) on Wednesday, April 19, 2023. Investors can access the call via webcast at http://investor.travelers.com or by dialing 1.888.440.6281 within the United States or 1.646.960.0218 outside the United States. Prior to the webcast, a slide presentation pertaining to the quarterly earnings will be available on the Company’s website.

Following the live event, replays will be available via webcast for one year at http://investor.travelers.com and by telephone for 30 days by dialing 1.800.770.2030 within the United States or 1.647.362.9199 outside the United States. All callers should use conference ID 5449478.

About Travelers
 
The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $37 billion in 2022. For more information, visit www.travelers.com.

Travelers may use its website and/or social media outlets, such as Facebook and Twitter, as distribution channels of material Company information. Financial and other important information regarding the Company is routinely accessible through and posted on our website at http://investor.travelers.com, our Facebook page at https://www.facebook.com/travelers and our Twitter account (@Travelers) at https://twitter.com/travelers. In addition, you may automatically receive email alerts and other information about Travelers when you enroll your email address by visiting the Email Notifications section at http://investor.travelers.com.

Travelers is organized into the following reportable business segments:
 
Business Insurance - Business Insurance offers a broad array of property and casualty insurance products and services to its customers, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world, including as a corporate member of Lloyd’s.

Bond & Specialty Insurance - Bond & Specialty Insurance offers surety, fidelity, management liability, professional liability, and other property and casualty coverages and related risk management services to its customers, primarily in the United States, and certain surety and specialty insurance products in Canada, the United Kingdom and the Republic of Ireland, as well as Brazil through a joint venture, in each case utilizing various degrees of financially-based underwriting approaches.

Personal Insurance - Personal Insurance offers a broad range of property and casualty insurance products and services covering individuals’ personal risks, primarily in the United States, as well as in Canada. Personal Insurance’s primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.
 * * * * *
Forward-Looking Statements
 
This press release contains, and management may make, certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Words such as “may,” “will,” “should,” “likely,” “probably,” “anticipates,” “expects,”
7


“intends,” “plans,” “projects,” “believes,” “views,” “estimates” and similar expressions are used to identify these forward-looking statements. These statements include, among other things, the Company’s statements about:

the Company’s outlook, the impact of trends on its business, such as the impact of elevated industrywide loss costs in Personal Insurance, and its future results of operations and financial condition;
the impact of legislative or regulatory actions or court decisions;
share repurchase plans;
future pension plan contributions;
the sufficiency of the Company’s asbestos and other reserves;
the impact of emerging claims issues as well as other insurance and non-insurance litigation;
the cost and availability of reinsurance coverage;
catastrophe losses and modeling;
the impact of investment, economic and underwriting market conditions, including interest rates, inflation and disruption in the banking and commercial real estate sectors;
the Company’s approach to managing its investment portfolio;
the impact of changing climate conditions;
strategic and operational initiatives to improve profitability and competitiveness;
the Company’s competitive advantages and innovation agenda;
new product offerings;
the impact of developments in the tort environment; and
the impact of developments in the geopolitical environment.

The Company cautions investors that such statements are subject to risks and uncertainties, many of which are difficult to predict and generally beyond the Company’s control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Some of the factors that could cause actual results to differ include, but are not limited to, the following:

Insurance-Related Risks

high levels of catastrophe losses;
actual claims may exceed the Company’s claims and claim adjustment expense reserves, or the estimated level of claims and claim adjustment expense reserves may increase, including as a result of, among other things, changes in the legal/tort, regulatory and economic environments, including increased inflation;
the Company’s potential exposure to asbestos and environmental claims and related litigation;
the Company is exposed to, and may face adverse developments involving, mass tort claims; and
the effects of emerging claim and coverage issues on the Company’s business are uncertain, and court decisions or legislative changes that take place after the Company issues its policies can result in an unexpected increase in the number of claims.

Financial, Economic and Credit Risks

a period of financial market disruption or an economic downturn (including as a result of a failure to raise the “debt ceiling”);
the Company’s investment portfolio is subject to credit and interest rate risk, and may suffer reduced or low returns or material realized or unrealized losses;
the Company is exposed to credit risk related to reinsurance and structured settlements, and reinsurance coverage may not be available to the Company;
the Company is exposed to credit risk in certain of its insurance operations and with respect to certain guarantee or indemnification arrangements that it has with third parties;
a downgrade in the Company’s claims-paying and financial strength ratings; and
the Company’s insurance subsidiaries may be unable to pay dividends to the Company’s holding company in sufficient amounts.

Business and Operational Risks

the ongoing impact of COVID-19 and related risks, and any future pandemics (including new variants of COVID-19);
8


the intense competition that the Company faces, including with respect to attracting and retaining employees, and the impact of innovation, technological change and changing customer preferences on the insurance industry and the markets in which it operates;
disruptions to the Company’s relationships with its independent agents and brokers or the Company’s inability to manage effectively a changing distribution landscape;
the Company’s efforts to develop new products or services, expand in targeted markets, improve business processes and workflows or make acquisitions may not be successful and may create enhanced risks;
the Company's pricing and capital models may provide materially different indications than actual results;
loss of or significant restrictions on the use of particular types of underwriting criteria, such as credit scoring, or other data or methodologies, in the pricing and underwriting of the Company’s products; and
the Company is subject to additional risks associated with its business outside the United States.

Technology and Intellectual Property Risks

as a result of cyber attacks (the risk of which could be exacerbated by geopolitical tensions) or otherwise, the Company may experience difficulties with technology, data and network security or outsourcing relationships;
the Company’s dependence on effective information technology systems and on continuing to develop and implement improvements in technology; and
the Company may be unable to protect and enforce its own intellectual property or may be subject to claims for infringing the intellectual property of others.

Regulatory and Compliance Risks

changes in regulation, including higher tax rates; and
the Company's compliance controls may not be effective.

In addition, the Company’s share repurchase plans depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels appropriate for the Company’s business operations, changes in levels of written premiums, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions, changes in tax laws (including the Inflation Reduction Act) and other factors.

Our forward-looking statements speak only as of the date of this press release or as of the date they are made, and we undertake no obligation to update forward-looking statements. For a more detailed discussion of these factors, see the information under the captions “Risk Factors,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Forward Looking Statements” in the quarterly report on Form 10-Q filed with the Securities and Exchange Commission (SEC) on April 19, 2023, and in our most recent annual report on Form 10-K filed with the SEC on February 16, 2023, in each case as updated by our periodic filings with the SEC.

GLOSSARY OF FINANCIAL MEASURES AND RECONCILIATIONS OF GAAP MEASURES TO NON-GAAP MEASURES
 
The following measures are used by the Company’s management to evaluate financial performance against historical results, to establish performance targets on a consolidated basis and for other reasons as discussed below. In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure. Reconciliations of these measures to the most comparable GAAP measures also follow.

In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance.

9


Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, included in shareholders’ equity, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.
 
RECONCILIATION OF NET INCOME TO CORE INCOME AND CERTAIN OTHER NON-GAAP MEASURES
 
Core income (loss) is consolidated net income (loss) excluding the after-tax impact of net realized investment gains (losses), discontinued operations, the effect of a change in tax laws and tax rates at enactment, and cumulative effect of changes in accounting principles when applicable. Segment income (loss) is determined in the same manner as core income (loss) on a segment basis. Management uses segment income (loss) to analyze each segment’s performance and as a tool in making business decisions. Financial statement users also consider core income (loss) when analyzing the results and trends of insurance companies. Core income (loss) per share is core income (loss) on a per common share basis.

Reconciliation of Net Income to Core Income less Preferred Dividends
Three Months Ended March 31,
($ in millions, after-tax)20232022
Net income$975 $1,018 
Adjustments:
Net realized investment (gains) losses(5)19 
Core income$970 $1,037 
 
Three Months Ended March 31,
($ in millions, pre-tax)20232022
Net income$928 $1,182 
Adjustments:
Net realized investment (gains) losses(6)23 
Core income$922 $1,205 
 
 Twelve Months Ended December 31,Average Annual
($ in millions, after-tax)202220212020201920182005 - 2017
Net income$2,842 $3,662 $2,697 $2,622 $2,523 $3,074 
Less: Loss from discontinued operations— — — — — (34)
Income from continuing operations2,842 3,662 2,697 2,622 2,523 3,108 
Adjustments:
Net realized investment (gains) losses156 (132)(11)(85)(93)(37)
Impact of changes in tax laws and/or tax rates (1) (2)— (8)— — — 10 
Core income2,998 3,522 2,686 2,537 2,430 3,081 
Less: Preferred dividends— — — — — 
Core income, less preferred dividends$2,998 $3,522 $2,686 $2,537 $2,430 $3,079 
(1) Impact is recognized in the accounting period in which the change is enacted
(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

10


Reconciliation of Net Income per Share to Core Income per Share on a Diluted Basis
Three Months Ended March 31,
 20232022
Diluted income per share  
Net income$4.13 $4.15 
Adjustments:
Net realized investment (gains) losses, after-tax(0.02)0.07 
Core income$4.11 $4.22 

Reconciliation of Segment Income to Total Core Income
Three Months Ended March 31,
($ in millions, after-tax)20232022
Business Insurance$756 $669 
Bond & Specialty Insurance207 217 
Personal Insurance83 225 
Total segment income1,046 1,111 
Interest Expense and Other(76)(74)
Total core income$970 $1,037 
 
RECONCILIATION OF SHAREHOLDERS’ EQUITY TO ADJUSTED SHAREHOLDERS’ EQUITY AND CALCULATION OF RETURN ON EQUITY AND CORE RETURN ON EQUITY

Adjusted shareholders’ equity is shareholders’ equity excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity, net realized investment gains (losses), net of tax, for the period presented, the effect of a change in tax laws and tax rates at enactment (excluding the portion related to net unrealized investment gains (losses)), preferred stock and discontinued operations.
 
Reconciliation of Shareholders’ Equity to Adjusted Shareholders’ Equity
As of March 31,
($ in millions)20232022
Shareholders’ equity$23,052 $25,531 
Adjustments:
Net unrealized investment (gains) losses, net of tax, included in shareholders’ equity3,868 1,391 
Net realized investment (gains) losses, net of tax(5)19 
Adjusted shareholders’ equity$26,915 $26,941 

As of December 31,Average Annual
($ in millions)202220212020201920182005 - 2017
Shareholders’ equity$21,560 $28,887 $29,201 $25,943 $22,894 $24,794 
Adjustments:
Net unrealized investment (gains) losses, net of tax, included in shareholders’ equity4,898 (2,415)(4,074)(2,246)113 (1,335)
Net realized investment (gains) losses, net of tax156 (132)(11)(85)(93)(37)
Impact of changes in tax laws and/or tax rates (1) (2)— (8)— — — 22 
Preferred stock— — — — — (49)
Loss from discontinued operations— — — — — 34 
Adjusted shareholders’ equity$26,614 $26,332 $25,116 $23,612 $22,914 $23,429 
(1) Impact is recognized in the accounting period in which the change is enacted
(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

Return on equity is the ratio of annualized net income (loss) less preferred dividends to average shareholders’ equity for the periods presented. Core return on equity is the ratio of annualized core income (loss) less preferred dividends to adjusted average shareholders’ equity for the periods presented. In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management.
11



Average shareholders’ equity is (a) the sum of total shareholders’ equity excluding preferred stock at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two. Adjusted average shareholders’ equity is (a) the sum of total adjusted shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.
Calculation of Return on Equity and Core Return on Equity
Three Months Ended March 31,
($ in millions, after-tax)20232022
Annualized net income$3,900 $4,073 
Average shareholders’ equity22,306 27,209 
Return on equity17.5 %15.0 %
Annualized core income$3,881 $4,148 
Adjusted average shareholders’ equity26,687 26,706 
Core return on equity14.5 %15.5 %
 
 Twelve Months Ended 
December 31,
Average Annual
($ in millions, after-tax)202220212020201920182005 - 2017
Net income, less preferred dividends$2,842 $3,662 $2,697 $2,622 $2,523 $3,072 
Average shareholders' equity23,384 28,735 26,892 24,922 22,843 24,818 
Return on equity12.2 %12.7 %10.0 %10.5 %11.0 %12.4 %
Core income, less preferred dividends$2,998 $3,522 $2,686 $2,537 $2,430 $3,079 
Adjusted average shareholders’ equity26,588 25,718 23,790 23,335 22,814 23,446 
Core return on equity11.3 %13.7 %11.3 %10.9 %10.7 %13.1 %

RECONCILIATION OF NET INCOME TO UNDERWRITING GAIN EXCLUDING CERTAIN ITEMS

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses. In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business. This measure is used to assess each segment’s business performance and as a tool in making business decisions. Underwriting gain, excluding the impact of catastrophes and net favorable (unfavorable) prior year loss reserve development, is the underwriting gain adjusted to exclude claims and claim adjustment expenses, reinstatement premiums and assessments related to catastrophes and loss reserve development related to time periods prior to the current year. In the opinion of the Company’s management, this measure is meaningful to users of the financial statements to understand the Company’s periodic earnings and the variability of earnings caused by the unpredictable nature (i.e., the timing and amount) of catastrophes and loss reserve development. This measure is also referred to as underlying underwriting gain, underlying underwriting margin, underlying underwriting income or underlying underwriting result.

A catastrophe is a severe loss designated a catastrophe by internationally recognized organizations that track and report on insured losses resulting from catastrophic events, such as Property Claim Services (PCS) for events in the United States and Canada. Catastrophes can be caused by various natural events, including, among others, hurricanes, tornadoes and other windstorms, earthquakes, hail, wildfires, severe winter weather, floods, tsunamis, volcanic eruptions and other naturally-occurring events, such as solar flares. Catastrophes can also be man-made, such as terrorist attacks and other intentionally destructive acts including those involving nuclear, biological, chemical and radiological events, cyber events, explosions and destruction of infrastructure. Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount. Their effects are included in net and core income and claims and claim adjustment expense reserves upon occurrence. A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.

The Company’s threshold for disclosing catastrophes is primarily determined at the reportable segment level. If a threshold for one segment or a combination thereof is exceeded and the other segments have losses from the same event, losses from the event are identified as catastrophe losses in the segment results and for the consolidated
12


results of the Company. Additionally, an aggregate threshold is applied for international business across all reportable segments. The threshold for 2023 ranges from $20 million to $30 million of losses before reinsurance and taxes.

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years. In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and core income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.

Reconciliation of Net Income to Pre-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)
Three Months Ended March 31,
($ in millions, after-tax, except as noted)20232022
Net income$975 $1,018 
Net realized investment (gains) losses(5)19 
Core income970 1,037 
Net investment income(557)(539)
Other (income) expense, including interest expense88 77 
Underwriting income501 575 
Income tax expense (benefit) on underwriting results(134)84 
Pre-tax underwriting income367 659 
Pre-tax impact of net favorable prior year reserve development(105)(153)
Pre-tax impact of catastrophes535 160 
Pre-tax underlying underwriting income$797 $666 
Reconciliation of Net Income to After-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)
 Three Months Ended March 31,
($ in millions, after-tax)20232022
Net income$975 $1,018 
Net realized investment (gains) losses(5)19 
Core income970 1,037 
Net investment income(557)(539)
Other (income) expense, including interest expense88 77 
Underwriting income501 575 
Impact of net favorable prior year reserve development(83)(122)
Impact of catastrophes422 127 
Underlying underwriting income$840 $580 
13


 Twelve Months Ended December 31,
($ in millions, after-tax)20222021202020192018201720162015201420132012
Net income$2,842 $3,662 $2,697 $2,622 $2,523 $2,056 $3,014 $3,439 $3,692 $3,673 $2,473 
Net realized investment (gains) losses156 (132)(11)(85)(93)(142)(47)(2)(51)(106)(32)
Impact of changes in tax laws and/or tax rates (1) (2)
— (8)— — — 129 — — — — — 
Core income2,998 3,522 2,686 2,537 2,430 2,043 2,967 3,437 3,641 3,567 2,441 
Net investment income(2,170)(2,541)(1,908)(2,097)(2,102)(1,872)(1,846)(1,905)(2,216)(2,186)(2,316)
Other (income) expense, including interest expense277 235 232 214 248 179 78 193 159 61 171 
Underwriting income1,105 1,216 1,010 654 576 350 1,199 1,725 1,584 1,442 296 
Impact of net (favorable) unfavorable prior year reserve development(512)(424)(276)47 (409)(378)(510)(617)(616)(552)(622)
Impact of catastrophes1,480 1,459 1,274 699 1,355 1,267 576 338 462 387 1,214 
Underlying underwriting income$2,073 $2,251 $2,008 $1,400 $1,522 $1,239 $1,265 $1,446 $1,430 $1,277 $888 
(1) Impact is recognized in the accounting period in which the change is enacted
(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

COMBINED RATIO AND ADJUSTMENTS FOR UNDERLYING COMBINED RATIO
 
Combined ratio: For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators. The combined ratio, as used in this earnings release, is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premiums and the underwriting expense ratio as used in this earnings release is based on net earned premiums.

For SAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this earnings release is calculated in the same manner as the SAP ratio.

For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees and other, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this earnings release, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services fee income, billing and policy fees and other, to net earned premiums.

The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company’s underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.

Underlying combined ratio represents the combined ratio excluding the impact of net prior year reserve development and catastrophes. The underlying combined ratio is an indicator of the Company’s underwriting discipline and underwriting profitability for the current accident year.

Other companies’ method of computing similarly titled measures may not be comparable to the Company’s method of computing these ratios.

14


Calculation of the Combined Ratio
Three Months Ended March 31,
($ in millions, pre-tax)20232022
Loss and loss adjustment expense ratio
Claims and claim adjustment expenses$5,959 $5,039 
Less:
Policyholder dividends12 11 
Allocated fee income42 35 
Loss ratio numerator$5,905 $4,993 
Underwriting expense ratio
Amortization of deferred acquisition costs$1,462 $1,310 
General and administrative expenses (G&A)1,267 1,191 
Less:
Non-insurance G&A95 82 
Allocated fee income64 68 
Billing and policy fees and other28 27 
Expense ratio numerator$2,542 $2,324 
Earned premium$8,854 $8,014 
Combined ratio (1)
Loss and loss adjustment expense ratio66.7 %62.3 %
Underwriting expense ratio28.7 %29.0 %
Combined ratio95.4 %91.3 %
Impact on combined ratio:
Net favorable prior year reserve development(1.2)%(1.9)%
Catastrophes, net of reinsurance6.0 %2.0 %
Underlying combined ratio90.6 %91.2 %
(1)  For purposes of computing ratios, billing and policy fees and other (which are a component of other revenues) are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses. These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio. 
 
RECONCILIATION OF BOOK VALUE PER SHARE AND SHAREHOLDERS’ EQUITY TO CERTAIN NON-GAAP MEASURES
 
Book value per share is total common shareholders’ equity divided by the number of common shares outstanding. Adjusted book value per share is total common shareholders’ equity excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value per share is useful in an analysis of a property casualty company’s book value per share as it removes the effect of changing prices on invested assets (i.e., net unrealized investment gains (losses), net of tax), which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves. Tangible book value per share is adjusted book value per share excluding the after-tax value of goodwill and other intangible assets divided by the number of common shares outstanding. In the opinion of the Company’s management, tangible book value per share is useful in an analysis of a property casualty company’s book value on a nominal basis as it removes certain effects of purchase accounting (i.e., goodwill and other intangible assets), in addition to the effect of changing prices on invested assets.

15


Reconciliation of Shareholders’ Equity to Tangible Shareholders’ Equity, Excluding Net Unrealized Investment Gains (Losses), Net of Tax and Calculation of Book Value Per Share, Adjusted Book Value Per Share and Tangible Book Value Per Share
 As of
($ in millions, except per share amounts)March 31,
2023
December 31,
2022
March 31,
2022
Shareholders’ equity$23,052 $21,560 $25,531 
Less: Net unrealized investment gains (losses), net of tax, included in shareholders’ equity(3,868)(4,898)(1,391)
Shareholders’ equity, excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity26,920 26,458 26,922 
Less:
Goodwill3,959 3,952 4,001 
Other intangible assets285 287 301 
Impact of deferred tax on other intangible assets(63)(60)(64)
Tangible shareholders’ equity, excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity$22,739 $22,279 $22,684 
Common shares outstanding231.0 232.1 240.0 
Book value per share$99.80 $92.90 $106.40 
Adjusted book value per share116.55 114.00 112.19 
Tangible book value per share, excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity98.45 96.00 94.53 

RECONCILIATION OF TOTAL CAPITALIZATION TO TOTAL CAPITALIZATION EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES), NET OF TAX
 
Total capitalization is the sum of total shareholders’ equity and debt. Debt-to-capital ratio excluding net unrealized gain (loss) on investments, net of tax, included in shareholders’ equity, is the ratio of debt to total capitalization excluding the after-tax impact of net unrealized investment gains and losses included in shareholders’ equity. In the opinion of the Company’s management, the debt-to-capital ratio is useful in an analysis of the Company’s financial leverage.
 As of
($ in millions)March 31,
2023
December 31,
2022
Debt    $7,292 $7,292 
Shareholders’ equity  23,052 21,560 
Total capitalization  
30,344 28,852 
Less: Net unrealized investment gains (losses), net of tax, included in shareholders’ equity(3,868)(4,898)
Total capitalization excluding net unrealized gain (loss) on investments, net of tax, included in shareholders’ equity$34,212 $33,750 
Debt-to-capital ratio  24.0 %25.3 %
Debt-to-capital ratio excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity21.3 %21.6 %
 

16


RECONCILIATION OF INVESTED ASSETS TO INVESTED ASSETS EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES)

 As of March 31,
($ in millions)20232022
Invested assets$82,035 $83,664 
Less: Net unrealized investment gains (losses), pre-tax(4,912)(1,770)
Invested assets excluding net unrealized investment gains (losses)$86,947 $85,434 

  As of December 31,
($ in millions)202220212020201920182017201620152014201320122011
Invested assets$80,454 $87,375 $84,423 $77,884 $72,278 $72,502 $70,488 $70,470 $73,261 $73,160 $73,838 $72,701 
Less: Net unrealized investment gains (losses), pre-tax(6,220)3,060 5,175 2,853 (137)1,414 1,112 1,974 3,008 2,030 4,761 4,399 
Invested assets excluding net unrealized investment gains (losses)$86,674 $84,315 $79,248 $75,031 $72,415 $71,088 $69,376 $68,496 $70,253 $71,130 $69,077 $68,302 

OTHER DEFINITIONS

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract. Net written premiums reflect gross written premiums less premiums ceded to reinsurers.

For Business Insurance and Bond & Specialty Insurance, retention is the amount of premium available for renewal that was retained, excluding rate and exposure changes. For Personal Insurance, retention is the ratio of the expected number of renewal policies that will be retained throughout the annual policy period to the number of available renewal base policies. For all of the segments, renewal rate change represents the estimated change in average premium on policies that renew, excluding exposure changes. Exposure is the measure of risk used in the pricing of an insurance product. The change in exposure is the amount of change in premium on policies that renew attributable to the change in portfolio risk. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. New business is the amount of written premium related to new policyholders and additional products sold to existing policyholders. These are operating statistics, which are in part dependent on the use of estimates and are therefore subject to change. For Business Insurance, retention, renewal premium change and new business exclude National Accounts. For Bond & Specialty Insurance, retention, renewal premium change and new business exclude surety and other products that are generally sold on a non-recurring, project specific basis. For each of the segments, production statistics referred to herein are domestic only unless otherwise indicated.

Statutory capital and surplus represents the excess of an insurance company’s admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices.

Holding company liquidity is the total funds available at the holding company level to fund general corporate purposes, primarily the payment of shareholder dividends and debt service. These funds consist of total cash, short-term invested assets and other readily marketable securities held by the holding company.

For a glossary of other financial terms used in this press release, we refer you to the Company’s most recent annual report on Form 10-K filed with the SEC on February 16, 2023, and subsequent periodic filings with the SEC.
 
###
 
Contacts
Media:
Institutional Investors:
Patrick LinehanAbbe Goldstein
917.778.6267917.778.6825


17
The Travelers Companies, Inc.
Financial Supplement - First Quarter 2023
Exhibit 99.2 image2.gif
Page Number
Consolidated Results
Financial Highlights1
Reconciliation to Net Income and Earnings Per Share2
Statement of Income 3
Net Income by Major Component and Combined Ratio4
Core Income5
Selected Statistics - Property and Casualty Operations6
Written and Earned Premiums - Property and Casualty Operations7
Business Insurance
Segment Income 8
Segment Income by Major Component and Combined Ratio9
Selected Statistics10
Net Written Premiums11
Bond & Specialty Insurance
Segment Income12
Segment Income by Major Component and Combined Ratio13
Selected Statistics14
Net Written Premiums15
Personal Insurance
Segment Income (Loss)16
Segment Income (Loss) by Major Component and Combined Ratio17
Selected Statistics18
Net Written Premiums19
Selected Statistics - Automobile20
Selected Statistics - Homeowners and Other21
Supplemental Detail
Interest Expense and Other22
Consolidated Balance Sheet23
Investment Portfolio24
Investment Portfolio - Fixed Maturities Data25
Investment Income26
Net Realized Investment Gains (Losses) and Net Unrealized Investment Gains (Losses) included in Shareholders’ Equity27
Reinsurance Recoverables28
Net Reserves for Losses and Loss Adjustment Expense29
Asbestos Reserves30
Capitalization31
Statutory Capital and Surplus to GAAP Shareholders’ Equity Reconciliation32
Statement of Cash Flows33
Statement of Cash Flows (continued)34
Glossary of Financial Measures and Description of Reportable Business Segments35-36
 The information included in the Financial Supplement is unaudited.  This document should be read in conjunction with the Company’s Form 10-Q which will be filed with the Securities and Exchange Commission.
Index

The Travelers Companies, Inc.
Financial Highlights
image2.gif
($ and shares in millions, except for per share data)1Q20222Q20223Q20224Q20221Q2023
Net income$1,018 $551 $454 $819 $975 
Net income per share:
Basic$4.20 $2.29 $1.91 $3.49 $4.18 
Diluted$4.15 $2.27 $1.89 $3.44 $4.13 
Core income$1,037 $625 $526 $810 $970 
Core income per share:
Basic$4.27 $2.60 $2.22 $3.45 $4.16 
Diluted$4.22 $2.57 $2.20 $3.40 $4.11 
Return on equity15.0 %9.1 %8.5 %15.8 %17.5 %
Core return on equity15.5 %9.3 %7.9 %12.3 %14.5 %
Total assets, at period end$118,592 $116,587 $114,317 $115,717 $118,352 
Total equity, at period end$25,531 $22,874 $19,906 $21,560 $23,052 
Book value per share, at period end$106.40 $96.39 $84.94 $92.90 $99.80 
Less: Net unrealized investment gains (losses), net of tax(5.79)(15.98)(26.96)(21.10)(16.75)
Adjusted book value per share, at period end$112.19 $112.37 $111.90 $114.00 $116.55 
Weighted average number of common shares outstanding (basic)240.9 238.4 235.4 233.2 231.7 
Weighted average number of common shares outstanding and common stock equivalents (diluted)243.7 241.1 237.9 236.3 234.4 
Common shares outstanding at period end240.0 237.3 234.3 232.1 231.0 
Common stock dividends declared$214 $225 $221 $220 $218 
Common stock repurchased:
Under Board of Directors authorization
Shares2.9 2.9 3.1 2.7 2.2 
Cost$500 $500 $500 $500 $400 
Other
Shares0.4 — — — 0.3 
Cost$59 $— $$$62 




See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
1

The Travelers Companies, Inc.
Reconciliation to Net Income and Earnings per Share
image2.gif

($ and shares in millions, except earnings per share)1Q20222Q20223Q20224Q20221Q2023
Net income
Net income$1,018 $551 $454 $819 $975 
Adjustments:
Net realized investment (gains) losses, after-tax19 74 72 (9)(5)
Core income $1,037 $625 $526 $810 $970 
Basic earnings per share
Net income $4.20 $2.29 $1.91 $3.49 $4.18 
Adjustments:
Net realized investment (gains) losses, after-tax0.07 0.31 0.31 (0.04)(0.02)
Core income $4.27 $2.60 $2.22 $3.45 $4.16 
Diluted earnings per share
Net income $4.15 $2.27 $1.89 $3.44 $4.13 
Adjustments:
Net realized investment (gains) losses, after-tax0.07 0.30 0.31 (0.04)(0.02)
Core income $4.22 $2.57 $2.20 $3.40 $4.11 
Adjustments to net income and weighted average shares for net income EPS calculations: (1)
Basic and Diluted1Q20222Q20223Q20224Q20221Q2023
Net income, as reported$1,018 $551 $454 $819 $975 
Participating share-based awards - allocated income(7)(4)(4)(5)(7)
Net income available to common shareholders - basic and diluted$1,011 $547 $450 $814 $968 
Common Shares
Basic
Weighted average shares outstanding240.9 238.4 235.4 233.2 231.7 
Diluted
Weighted average shares outstanding240.9 238.4 235.4 233.2 231.7 
Weighted average effects of dilutive securities - stock options and performance shares2.8 2.7 2.5 3.1 2.7 
Diluted weighted average shares outstanding243.7 241.1 237.9 236.3 234.4 
(1) Adjustments to net income and weighted average shares for net income EPS calculations can generally be used for the core income EPS calculations.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
2

The Travelers Companies, Inc.
Statement of Income - Consolidated
image2.gif



($ in millions)1Q20222Q20223Q20224Q20221Q2023
Revenues
Premiums$8,014 $8,317 $8,615 $8,817 $8,854 
Net investment income637 707 593 625 663 
Fee income103 100 104 105 106 
Net realized investment gains (losses)(23)(95)(93)
Other revenues78 107 84 82 75 
Total revenues8,809 9,136 9,303 9,636 9,704 
Claims and expenses
Claims and claim adjustment expenses5,039 5,803 6,088 5,924 5,959 
Amortization of deferred acquisition costs1,310 1,365 1,406 1,434 1,462 
General and administrative expenses1,191 1,223 1,193 1,203 1,267 
Interest expense87 88 88 88 88 
Total claims and expenses7,627 8,479 8,775 8,649 8,776 
Income before income taxes1,182 657 528 987 928 
Income tax expense (benefit)164 106 74 168 (47)
Net income $1,018 $551 $454 $819 $975 
Other statistics
Effective tax rate on net investment income15.4 %15.8 %14.8 %15.1 %16.0 %
Net investment income (after-tax)$539 $595 $505 $531 $557 
Catastrophes, net of reinsurance:
Pre-tax$160 $746 $512 $459 $535 
After-tax$127 $587 $404 $362 $422 
Prior year reserve development - favorable (unfavorable):
Pre-tax$153 $291 $20 $185 $105 
After-tax$122 $229 $16 $145 $83 





See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
3

The Travelers Companies, Inc.
Net Income by Major Component and Combined Ratio - Consolidated
image2.gif
($ in millions, net of tax)1Q20222Q20223Q20224Q20221Q2023
Underwriting gain $575 $86 $90 $354 $501 
Net investment income539 595 505 531 557 
Other income (expense), including interest expense(77)(56)(69)(75)(88)
Core income 1,037 625 526 810 970 
Net realized investment gains (losses)(19)(74)(72)
Net income $1,018 $551 $454 $819 $975 
Combined ratio (1) (2)
Loss and loss adjustment expense ratio62.3 %69.3 %70.1 %66.6 %66.7 %
Underwriting expense ratio29.0 %29.0 %28.1 %27.9 %28.7 %
Combined ratio91.3 %98.3 %98.2 %94.5 %95.4 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development(1.9)%(3.5)%(0.2)%(2.1)%(1.2)%
Catastrophes, net of reinsurance2.0 %9.0 %5.9 %5.2 %6.0 %
Underlying combined ratio91.2 %92.8 %92.5 %91.4 %90.6 %
(1)  Before policyholder dividends.
(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses.  These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio.  See following:
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Billing and policy fees and other$27 $27 $27 $28 $28 
Fee income:
Loss and loss adjustment expenses$35 $39 $38 $39 $42 
Underwriting expenses68 61 66 66 64 
Total fee income$103 $100 $104 $105 $106 
Non-insurance general and administrative expenses$82 $87 $83 $88 $95 



See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
4

The Travelers Companies, Inc.
Core Income - Consolidated
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Revenues
Premiums$8,014 $8,317 $8,615 $8,817 $8,854 
Net investment income637 707 593 625 663 
Fee income103 100 104 105 106 
Other revenues78 107 84 82 75 
Total revenues
8,832 9,231 9,396 9,629 9,698 
Claims and expenses
Claims and claim adjustment expenses5,039 5,803 6,088 5,924 5,959 
Amortization of deferred acquisition costs1,310 1,365 1,406 1,434 1,462 
General and administrative expenses1,191 1,223 1,193 1,203 1,267 
Interest expense87 88 88 88 88 
Total claims and expenses
7,627 8,479 8,775 8,649 8,776 
Core income before income taxes1,205 752 621 980 922 
Income tax expense (benefit)168 127 95 170 (48)
Core income $1,037 $625 $526 $810 $970 
Other statistics
Effective tax rate on net investment income15.4 %15.8 %14.8 %15.1 %16.0 %
Net investment income (after-tax)$539 $595 $505 $531 $557 
Catastrophes, net of reinsurance:
Pre-tax$160 $746 $512 $459 $535 
After-tax$127 $587 $404 $362 $422 
Prior year reserve development - favorable (unfavorable):
Pre-tax$153 $291 $20 $185 $105 
After-tax$122 $229 $16 $145 $83 









See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

5

The Travelers Companies, Inc.
Selected Statistics - Property and Casualty Operations
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Statutory underwriting
Gross written premiums$9,283 $9,536 $9,812 $9,245 $10,347 
Net written premiums$8,367 $9,020 $9,198 $8,829 $9,396 
Net earned premiums$8,016 $8,316 $8,615 $8,817 $8,854 
Losses and loss adjustment expenses4,994 5,758 6,034 5,870 5,906 
Underwriting expenses2,441 2,568 2,533 2,450 2,727 
Statutory underwriting gain (loss) 581 (10)48 497 221 
Policyholder dividends11 14 12 
Statutory underwriting gain (loss) after policyholder dividends$570 $(16)$34 $488 $209 
Other statutory statistics
Reserves for losses and loss adjustment expenses$49,027 $49,676 $50,139 $50,762 $51,164 
Increase (decrease) in reserves$438 $649 $463 $623 $402 
Statutory capital and surplus$24,168 $23,776 $23,375 $23,677 $23,689 
Net written premiums/surplus (1)1.36:11.42:11.48:11.50:11.54:1

(1)  Based on 12 months of rolling net written premiums.
 

















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

6

The Travelers Companies, Inc.
Written and Earned Premiums - Property and Casualty Operations
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Written premiums
Gross$9,283 $9,536 $9,812 $9,245 $10,347 
Ceded(916)(516)(614)(416)(951)
Net$8,367 $9,020 $9,198 $8,829 $9,396 
Earned premiums
Gross$8,565 $8,897 $9,216 $9,415 $9,469 
Ceded(551)(580)(601)(598)(615)
Net$8,014 $8,317 $8,615 $8,817 $8,854 






























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

7

The Travelers Companies, Inc.
Segment Income - Business Insurance
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Revenues
Premiums$4,071 $4,218 $4,353 $4,453 $4,477 
Net investment income468 521 426 449 473 
Fee income96 93 96 97 99 
Other revenues53 85 56 54 47 
Total revenues
4,688 4,917 4,931 5,053 5,096 
Claims and expenses
Claims and claim adjustment expenses2,514 2,698 2,959 2,736 2,907 
Amortization of deferred acquisition costs668 691 708 721 742 
General and administrative expenses697 714 704 712 734 
Total claims and expenses
3,879 4,103 4,371 4,169 4,383 
Segment income before income taxes809 814 560 884 713 
Income tax expense (benefit)140 148 89 159 (43)
Segment income $669 $666 $471 $725 $756 
Other statistics
Effective tax rate on net investment income15.3 %15.8 %14.6 %14.9 %15.8 %
Net investment income (after-tax)$396 $439 $364 $382 $398 
Catastrophes, net of reinsurance:
Pre-tax$79 $234 $216 $125 $199 
After-tax$63 $184 $170 $98 $157 
Prior year reserve development - favorable (unfavorable):
Pre-tax$113 $202 $(61)$127 $19 
After-tax$90 $159 $(48)$100 $15 












See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
8

The Travelers Companies, Inc.
Segment Income by Major Component and Combined Ratio - Business Insurance
image2.gif


($ in millions, net of tax)1Q20222Q20223Q20224Q20221Q2023
Underwriting gain$291 $220 $117 $361 $388 
Net investment income396 439 364 382 398 
Other income (expense)(18)(10)(18)(30)
Segment income$669 $666 $471 $725 $756 
Combined ratio (1) (2)
Loss and loss adjustment expense ratio60.7 %63.0 %66.9 %60.4 %63.8 %
Underwriting expense ratio30.2 %30.2 %29.4 %29.1 %29.8 %
Combined ratio90.9 %93.2 %96.3 %89.5 %93.6 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development(2.8)%(4.8)%1.4 %(2.8)%(0.4)%
Catastrophes, net of reinsurance1.9 %5.6 %4.9 %2.8 %4.4 %
Underlying combined ratio91.8 %92.4 %90.0 %89.5 %89.6 %
(1)  Before policyholder dividends.
(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses.  These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio.  See following:
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Billing and policy fees and other$$$$$
Fee income:
Loss and loss adjustment expenses$35 $39 $38 $39 $42 
Underwriting expenses61 54 58 58 57 
Total fee income$96 $93 $96 $97 $99 
Non-insurance general and administrative expenses$70 $73 $70 $76 $80 
 
 
 


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
9

The Travelers Companies, Inc.
Selected Statistics - Business Insurance
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Statutory underwriting
Gross written premiums$5,148 $4,786 $4,864 $4,723 $5,828 
Net written premiums$4,502 $4,373 $4,370 $4,390 $5,157 
Net earned premiums$4,073 $4,217 $4,353 $4,453 $4,477 
Losses and loss adjustment expenses2,472 2,656 2,911 2,682 2,858 
Underwriting expenses1,313 1,325 1,281 1,282 1,492 
Statutory underwriting gain288 236 161 489 127 
Policyholder dividends
Statutory underwriting gain after policyholder dividends$280 $232 $154 $480 $119 





























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

10

The Travelers Companies, Inc.
Net Written Premiums - Business Insurance
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Net written premiums by market     
Domestic     
Select Accounts$819 $807 $739 $734 $908 
Middle Market2,616 2,329 2,465 2,513 2,926 
National Accounts303 240 247 295 294 
National Property and Other497 690 702 578 590 
Total Domestic4,235 4,066 4,153 4,120 4,718 
International267 307 217 270 439 
Total$4,502 $4,373 $4,370 $4,390 $5,157 
Net written premiums by product line     
Domestic     
Workers’ compensation$1,008 $823 $787 $779 $1,051 
Commercial automobile781 759 762 759 851 
Commercial property551 763 756 701 693 
General liability789 678 738 757 866 
Commercial multi-peril1,085 1,041 1,067 1,111 1,241 
Other21 43 13 16 
Total Domestic4,235 4,066 4,153 4,120 4,718 
International267 307 217 270 439 
Total$4,502 $4,373 $4,370 $4,390 $5,157 










See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
11

The Travelers Companies, Inc.
Segment Income - Bond & Specialty Insurance
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Revenues
Premiums$820 $851 $877 $870 $875 
Net investment income59 64 65 70 73 
Other revenues
Total revenues883 919 948 946 953 
Claims and expenses
Claims and claim adjustment expenses354 331 334 359 380 
Amortization of deferred acquisition costs149 155 162 159 160 
General and administrative expenses141 148 148 153 165 
Total claims and expenses644 634 644 671 705 
Segment income before income taxes239 285 304 275 248 
Income tax expense22 57 62 54 41 
Segment income$217 $228 $242 $221 $207 
Other statistics
Effective tax rate on net investment income15.1 %15.4 %15.6 %15.7 %16.5 %
Net investment income (after-tax)$50 $55 $54 $59 $61 
Catastrophes, net of reinsurance:
Pre-tax$$$11 $$
After-tax$$$$$
Prior year reserve development - favorable:
Pre-tax$35 $73 $63 $51 $58 
After-tax$28 $57 $50 $40 $46 












See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

12

The Travelers Companies, Inc.
Segment Income by Major Component and Combined Ratio - Bond & Specialty Insurance
image2.gif
($ in millions, net of tax)1Q20222Q20223Q20224Q20221Q2023
Underwriting gain$165 $171 $185 $158 $143 
Net investment income50 55 54 59 61 
Other income
Segment income$217 $228 $242 $221 $207 
Combined ratio (1)
Loss and loss adjustment expense ratio42.8 %38.5 %37.3 %41.3 %43.0 %
Underwriting expense ratio35.2 %35.5 %35.2 %35.6 %37.0 %
Combined ratio78.0 %74.0 %72.5 %76.9 %80.0 %
Impact on combined ratio:
Net favorable prior year reserve development(4.3)%(8.6)%(7.2)%(5.8)%(6.7)%
Catastrophes, net of reinsurance0.1 %0.4 %1.3 %1.0 %0.6 %
Underlying combined ratio82.2 %82.2 %78.4 %81.7 %86.1 %
(1) General and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio. See following:
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Non-insurance general and administrative expenses$$$$$

















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
13

The Travelers Companies, Inc.
Selected Statistics - Bond & Specialty Insurance
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Statutory underwriting     
Gross written premiums$1,009 $1,036 $1,043 $994 $1,010 
Net written premiums$882 $962 $964 $924 $886 
Net earned premiums$820 $851 $877 $870 $875 
Losses and loss adjustment expenses351 328 328 359 376 
Underwriting expenses319 319 326 306 346 
Statutory underwriting gain150 204 223 205 153 
Policyholder dividends— 
Statutory underwriting gain after policyholder dividends$147 $202 $216 $205 $149 
 




























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

14

The Travelers Companies, Inc.
Net Written Premiums - Bond & Specialty Insurance
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Net written premiums by market
Domestic
Management Liability$505 $533 $554 $520 $511 
Surety257 287 284 253 257 
Total Domestic762 820 838 773 768 
International120 142 126 151 118 
Total$882 $962 $964 $924 $886 
Net written premiums by product line
Domestic
Fidelity & surety$320 $346 $350 $313 $318 
General liability389 419 424 407 399 
Other53 55 64 53 51 
Total Domestic762 820 838 773 768 
International120 142 126 151 118 
Total$882 $962 $964 $924 $886 



















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

15

The Travelers Companies, Inc.
Segment Income (Loss) - Personal Insurance
image2.gif

($ in millions)1Q20222Q20223Q20224Q20221Q2023
Revenues
Premiums$3,123 $3,248 $3,385 $3,494 $3,502 
Net investment income110 122 102 106 117 
Fee income
Other revenues21 18 22 22 23 
Total revenues3,261 3,395 3,517 3,630 3,649 
Claims and expenses
Claims and claim adjustment expenses2,171 2,774 2,795 2,829 2,672 
Amortization of deferred acquisition costs493 519 536 554 560 
General and administrative expenses345 352 333 332 359 
Total claims and expenses3,009 3,645 3,664 3,715 3,591 
Segment income (loss) before income taxes252 (250)(147)(85)58 
Income tax expense (benefit)27 (57)(36)(24)(25)
Segment income (loss)$225 $(193)$(111)$(61)$83 
Other statistics
Effective tax rate on net investment income15.9 %16.3 %15.4 %15.6 %16.3 %
Net investment income (after-tax)$93 $101 $87 $90 $98 
Catastrophes, net of reinsurance:
Pre-tax$80 $508 $285 $325 $331 
After-tax$63 $400 $225 $257 $261 
Prior year reserve development - favorable:
Pre-tax$$16 $18 $$28 
After-tax$$13 $14 $$22 












See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
16

The Travelers Companies, Inc.
Segment Income (Loss) by Major Component and Combined Ratio - Personal Insurance
image2.gif

($ in millions, net of tax)1Q20222Q20223Q20224Q20221Q2023
Underwriting gain (loss)$119 $(305)$(212)$(165)$(30)
Net investment income93 101 87 90 98 
Other income13 11 14 14 15 
Segment income (loss)$225 $(193)$(111)$(61)$83 
Combined ratio (1)
Loss and loss adjustment expense ratio69.5 %85.4 %82.6 %81.0 %76.3 %
Underwriting expense ratio25.8 %25.8 %24.6 %24.3 %25.2 %
Combined ratio95.3 %111.2 %107.2 %105.3 %101.5 %
Impact on combined ratio:
Net favorable prior year reserve development(0.1)%(0.5)%(0.5)%(0.2)%(0.8)%
Catastrophes, net of reinsurance2.6 %15.6 %8.4 %9.3 %9.4 %
Underlying combined ratio92.8 %96.1 %99.3 %96.2 %92.9 %
(1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio. See following:
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Billing and policy fees and other$24 $23 $23 $24 $24 
Fee income$$$$$
Non-insurance general and administrative expenses$$$$$


 









See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

17

The Travelers Companies, Inc.
Selected Statistics - Personal Insurance
image2.gif

($ in millions)1Q20222Q20223Q20224Q20221Q2023
Statutory underwriting
Gross written premiums$3,126 $3,714 $3,905 $3,528 $3,509 
Net written premiums$2,983 $3,685 $3,864 $3,515 $3,353 
Net earned premiums$3,123 $3,248 $3,385 $3,494 $3,502 
Losses and loss adjustment expenses2,171 2,774 2,795 2,829 2,672 
Underwriting expenses809 924 926 862 889 
Statutory underwriting gain (loss)$143 $(450)$(336)$(197)$(59)
Policies in force (in thousands)
Automobile3,212 3,243 3,283 3,278 3,248 
Homeowners and Other6,284 6,338 6,367 6,375 6,355 




























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

18

The Travelers Companies, Inc.
Net Written Premiums - Personal Insurance
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Net written premiums by product line
Domestic
Automobile$1,496 $1,629 $1,743 $1,614 $1,654 
Homeowners and Other1,344 1,868 1,952 1,752 1,565 
Total Domestic2,840 3,497 3,695 3,366 3,219 
International143 188 169 149 134 
Total$2,983 $3,685 $3,864 $3,515 $3,353 































See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
19

The Travelers Companies, Inc.
Selected Statistics - Personal Insurance - Automobile
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Statutory underwriting
Gross written premiums$1,605 $1,755 $1,857 $1,717 $1,751 
Net written premiums$1,591 $1,749 $1,849 $1,709 $1,741 
Net earned premiums$1,568 $1,620 $1,679 $1,727 $1,723 
Losses and loss adjustment expenses1,188 1,311 1,510 1,542 1,406 
Underwriting expenses382 408 408 387 409 
Statutory underwriting gain (loss)$(2)$(99)$(239)$(202)$(92)
Other statistics
Combined ratio (1):
Loss and loss adjustment expense ratio75.8 %80.9 %90.0 %89.3 %81.7 %
Underwriting expense ratio23.5 %23.4 %22.2 %22.1 %23.0 %
Combined ratio99.3 %104.3 %112.2 %111.4 %104.7 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development0.3 %0.3 %0.4 %0.5 %0.4 %
Catastrophes, net of reinsurance0.2 %2.2 %7.9 %0.4 %0.9 %
Underlying combined ratio98.8 %101.8 %103.9 %110.5 %103.4 %
Catastrophes, net of reinsurance:
Pre-tax$$35 $133 $$15 
After-tax$$28 $105 $$11 
Prior year reserve development - favorable (unfavorable):
Pre-tax$(4)$(6)$(8)$(8)$(7)
After-tax$(3)$(4)$(6)$(7)$(6)
Policies in force (in thousands)3,212 3,243 3,283 3,278 3,248 
Change from prior year quarter5.1 %4.7 %4.5 %3.1 %1.1 %
Change from prior quarter1.0 %1.0 %1.2 %(0.2)%(0.9)%
(1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses.
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Billing and policy fees and other$14 $14 $14 $14 $14 
Fee income$$$$$


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
20

The Travelers Companies, Inc.
Selected Statistics - Personal Insurance - Homeowners and Other
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Statutory underwriting
Gross written premiums$1,521 $1,959 $2,048 $1,811 $1,758 
Net written premiums$1,392 $1,936 $2,015 $1,806 $1,612 
Net earned premiums$1,555 $1,628 $1,706 $1,767 $1,779 
Losses and loss adjustment expenses983 1,463 1,285 1,287 1,266 
Underwriting expenses427 516 518 475 480 
Statutory underwriting gain (loss)$145 $(351)$(97)$$33 
Other statistics
Combined ratio (1):
Loss and loss adjustment expense ratio63.2 %89.9 %75.4 %72.8 %71.2 %
Underwriting expense ratio28.0 %28.1 %26.9 %26.6 %27.3 %
Combined ratio91.2 %118.0 %102.3 %99.4 %98.5 %
Impact on combined ratio:
Net favorable prior year reserve development(0.6)%(1.3)%(1.5)%(0.8)%(2.0)%
Catastrophes, net of reinsurance4.9 %29.0 %8.9 %18.0 %17.8 %
Underlying combined ratio86.9 %90.3 %94.9 %82.2 %82.7 %
Catastrophes, net of reinsurance:
Pre-tax$76 $473 $152 $318 $316 
After-tax$60 $372 $120 $252 $250 
Prior year reserve development - favorable:
Pre-tax$$22 $26 $15 $35 
After-tax$$17 $20 $12 $28 
Policies in force (in thousands)6,284 6,338 6,367 6,375 6,355 
Change from prior year quarter5.7 %4.3 %3.2 %2.3 %1.1 %
Change from prior quarter0.9 %0.9 %0.5 %0.1 %(0.3)%
(1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses.
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Billing and policy fees and other$10 $$$10 $10 
Fee income$$$$$


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
21

The Travelers Companies, Inc.
Interest Expense and Other
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Revenues
Other revenues$— $— $— $— $— 
Claims and expenses
Interest expense87 88 88 88 88 
General and administrative expenses
Total claims and expenses95 97 96 94 97 
Loss before income tax benefit(95)(97)(96)(94)(97)
Income tax benefit(21)(21)(20)(19)(21)
Loss$(74)$(76)$(76)$(75)$(76)




























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

22

The Travelers Companies, Inc.
Consolidated Balance Sheet
image2.gif
($ and shares in millions)March 31,
2023
December 31,
2022
Assets
Fixed maturities, available for sale, at fair value (amortized cost $77,827 and $77,380; allowance for expected credit losses of $4 and $3)
$72,914 $71,160 
Equity securities, at fair value (cost $592 and $747)
649 807 
Real estate investments953 952 
Short-term securities3,243 3,470 
Other investments4,276 4,065 
Total investments82,035 80,454 
Cash767 799 
Investment income accrued594 650 
Premiums receivable (net of allowance for expected credit losses of $77 and $77)
9,483 8,922 
Reinsurance recoverables (net of allowance for estimated uncollectible reinsurance of $131 and $132)
8,091 8,063 
Ceded unearned premiums1,360 1,024 
Deferred acquisition costs3,005 2,836 
Deferred taxes1,568 1,877 
Contractholder receivables (net of allowance for expected credit losses of $19 and $17)
3,598 3,579 
Goodwill3,959 3,952 
Other intangible assets285 287 
Other assets3,607 3,274 
Total assets$118,352 $115,717 
Liabilities
Claims and claim adjustment expense reserves$59,064 $58,649 
Unearned premium reserves19,143 18,240 
Contractholder payables3,617 3,596 
Payables for reinsurance premiums761 419 
Debt7,292 7,292 
Other liabilities5,423 5,961 
Total liabilities95,300 94,157 
Shareholders’ equity
Common stock (1,750.0 shares authorized; 231.0 and 232.1 shares issued and outstanding)
24,703 24,565 
Retained earnings44,273 43,516 
Accumulated other comprehensive loss(5,386)(6,445)
Treasury stock, at cost (556.0 and 553.5 shares)
(40,538)(40,076)
Total shareholders’ equity23,052 21,560 
Total liabilities and shareholders’ equity$118,352 $115,717 


23

The Travelers Companies, Inc.
Investment Portfolio
image2.gif
(at carrying value, $ in millions)March 31,
2023
Pre-tax Book
Yield (1)
December 31,
2022
Pre-tax Book
Yield (1)
Investment portfolio
Taxable fixed maturities$47,018 3.09 %$43,664 2.94 %
Tax-exempt fixed maturities25,896 2.92 %27,496 2.91 %
Total fixed maturities72,914 3.03 %71,160 2.93 %
Non-redeemable preferred stocks46 2.18 %44 2.24 %
Common stocks603 763 
Total equity securities649 807 
Real estate investments953 952 
Short-term securities3,243 4.92 %3,470 4.38 %
Private equities2,793 2,785 
Hedge funds230 225 
Real estate partnerships843 862 
Other investments410 193 
Total other investments4,276 4,065 
Total investments$82,035 $80,454 
Net unrealized investment gains (losses), net of tax, included in shareholders’ equity$(3,868)$(4,898)

(1)  Yields are provided for those investments with an embedded book yield.





24

The Travelers Companies, Inc.
Investment Portfolio - Fixed Maturities Data
image2.gif
(at carrying value, $ in millions)March 31,
2023
December 31,
2022
Fixed maturities
U.S. Treasury securities and obligations of U.S. Government corporations and agencies$6,352 $5,438 
Obligations of U.S. states and political subdivisions:
Pre-refunded1,725 2,339 
All other28,308 29,040 
Total30,033 31,379 
Debt securities issued by foreign governments1,010 994 
Mortgage-backed securities - principally obligations of U.S. Government agencies2,864 1,991 
Corporate and all other bonds32,655 31,358 
Total fixed maturities$72,914 $71,160 
Fixed Maturities
Quality Characteristics (1)
March 31, 2023December 31, 2022
Amount% of TotalAmount% of Total
Quality Ratings
Aaa$32,574 44.7 %$31,688 44.6 %
Aa16,083 22.1 16,217 22.8 
A14,025 19.2 13,333 18.7 
Baa9,267 12.7 8,992 12.6 
Total investment grade71,949 98.7 70,230 98.7 
Ba578 0.8 580 0.8 
B317 0.4 281 0.4 
Caa and lower70 0.1 69 0.1 
Total below investment grade965 1.3 930 1.3 
Total fixed maturities$72,914 100.0 %$71,160 100.0 %
Average weighted quality Aa2, AA Aa2, AA
Weighted average duration of fixed maturities and short-term securities, net of securities lending activities and net receivables and payables on investment sales and purchases4.5 4.6 

 

(1)  Rated using external rating agencies or by Travelers when a public rating does not exist.  Below investment grade assets refer to securities rated “Ba” or below.
25

The Travelers Companies, Inc.
Investment Income
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Gross investment income
Fixed maturities$505 $512 $534 $562 $575 
Short-term securities23 39 47 
Other142 197 46 34 53 
649 718 603 635 675 
Investment expenses12 11 10 10 12 
Net investment income, pre-tax637 707 593 625 663 
Income taxes98 112 88 94 106 
Net investment income, after-tax$539 $595 $505 $531 $557 
Effective tax rate15.4 %15.8 %14.8 %15.1 %16.0 %
Average invested assets (1)$86,345$86,660$87,315$88,242$88,740
Average yield pre-tax (1)2.9 %3.3 %2.7 %2.8 %3.0 %
Average yield after-tax2.5 %2.7 %2.3 %2.4 %2.5 %

(1)  Excludes net unrealized investment gains (losses), and is adjusted for cash, receivables for investment sales, payables on investment purchases and accrued investment income.

26

The Travelers Companies, Inc.
Net Realized Investment Gains (Losses) and Net Unrealized Investment Gains (Losses) included in Shareholders' Equity
image2.gif

($ in millions)1Q20222Q20223Q20224Q20221Q2023
Net realized investment gains (losses)
Fixed maturities$$(21)$(42)$(37)$(11)
Equity securities (19)(64)(26)40 18 
Other (6)(10)(25)(1)
Realized investment gains (losses) before tax(23)(95)(93)
Related taxes(4)(21)(21)(2)
Net realized investment gains (losses)$(19)$(74)$(72)$$
Gross investment gains$13 $16 $15 $69 $46 
Gross investment losses before impairments(35)(91)(94)(59)(39)
Net investment gains (losses) before impairments(22)(75)(79)10 
Net impairment (charges) recoveries(1)(20)(14)(3)(1)
Net realized investment gains (losses) before tax(23)(95)(93)
Related taxes(4)(21)(21)(2)
Net realized investment gains (losses)$(19)$(74)$(72)$$
($ in millions)March 31,
2022
June 30,
2022
September 30,
2022
December 31,
2022
March 31,
2023
Net unrealized investment gains (losses), net of tax, included in shareholders’ equity, by asset type
Fixed maturities$(1,768)$(4,814)$(8,018)$(6,217)$(4,909)
Other (2)(3)(3)(3)(3)
Unrealized investment gains (losses) before tax(1,770)(4,817)(8,021)(6,220)(4,912)
Related taxes (379)(1,025)(1,704)(1,322)(1,044)
Balance, end of period$(1,391)$(3,792)$(6,317)$(4,898)$(3,868)




27

The Travelers Companies, Inc.
Reinsurance Recoverables
image2.gif
($ in millions)March 31, 2023December 31, 2022
Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses (1)$3,784 $3,792 
Gross structured settlements (2)2,784 2,802 
Mandatory pools and associations (3) 1,654 1,601 
Gross reinsurance recoverables (4)8,222 8,195 
Allowance for estimated uncollectible reinsurance (5)(131)(132)
Net reinsurance recoverables$8,091 $8,063 
(1)  The Company’s top five reinsurer groups, including retroactive reinsurance, included in gross reinsurance recoverables is as follows:
ReinsurerA.M. Best Rating of Group's Predominant ReinsurerMarch 31, 2023
Swiss Re GroupA+ second highest of 16 ratings$582 
Berkshire HathawayA++ highest of 16 ratings478 
Munich Re GroupA+ second highest of 16 ratings320 
Axa GroupA+ second highest of 16 ratings156 
PartnerRe GroupA+ second highest of 16 ratings138 
The gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses represent the current and estimated future amounts due from reinsurers on known and incurred but not reported claims.  The ceded reserves are estimated in a manner consistent with the underlying direct and assumed reserves.  Although this total comprises recoverables due from nearly one thousand different reinsurance entities, about half is attributable to 10 reinsurer groups.


(2)  Included in reinsurance recoverables are certain amounts related to structured settlements, which comprise annuities purchased from various life insurance companies to settle certain personal physical injury claims, of which workers’ compensation claims comprise a significant portion.  In cases where the Company did not receive a release from the claimant, the amounts due from the life insurance company related to the structured settlement are included in both the claims and claim adjustment expense reserves and reinsurance recoverables in the Company’s consolidated balance sheet, as the Company retains the liability to pay the claimant in the event that the life insurance company fails to make the required annuity payments.  The Company would be required to make such payments, to the extent the purchased annuities are not covered by state guaranty associations.

The Company’s top five groups included in gross structured settlements is as follows:
GroupA.M. Best Rating of Group's Predominant InsurerMarch 31, 2023
Fidelity & Guaranty Life Group  A- fourth highest of 16 ratings$694 
Genworth Financial Group B- eighth highest of 16 ratings307 
John Hancock Group A+ second highest of 16 ratings248 
Symetra Financial CorporationA third highest of 16 ratings213 
Brighthouse Financial, Inc.A third highest of 16 ratings205 


(3)  The mandatory pools and associations represent various involuntary assigned risk pools that the Company is required to participate in.  These pools principally involve workers’ compensation and automobile insurance, which provide various insurance coverages to insureds that otherwise are unable to purchase coverage in the open market.  The costs of these mandatory pools in most states are usually charged back to the participating members in proportion to voluntary writings of related business in that state.  In the event that a member of the pool becomes insolvent, the remaining members assume an additional pro rata share of the pool’s liabilities. 

(4) Of the total reinsurance recoverables at March 31, 2023, after deducting mandatory pools and associations and before allowances for estimated uncollectible reinsurance, $5.69 billion, or 87%, were rated by A.M. Best Company.  The Company utilizes updated A.M. Best credit ratings on a quarterly basis when determining the allowance. Of the total rated by A.M. Best Company, 94% were rated A- or better.  The remaining 13% of reinsurance recoverables comprised the following:  6% related to captive insurance companies, 1% related to the Company’s participation in voluntary pools and 6% were balances from other companies not rated by A.M. Best Company.  Certain of the Company's reinsurance recoverables are collateralized by letters of credit, funds held or trust agreements.

(5) The Company reports its reinsurance recoverables net of an allowance for estimated uncollectible reinsurance. The allowance is based upon the Company’s ongoing review of amounts outstanding, length of collection periods, changes in reinsurer credit standing, disputes, applicable coverage defenses and other relevant factors.  For structured settlements, the allowance is also based upon the Company’s ongoing review of life insurers’ creditworthiness and estimated amounts of coverage that would be available from state guaranty funds if a life insurer defaults. A probability-of-default methodology which reflects current and forecasted economic conditions is used to estimate the amount of uncollectible reinsurance due to credit-related factors and the estimate is reported in an allowance for estimated uncollectible reinsurance. The allowance also includes estimated uncollectible amounts related to dispute risk with reinsurers. 
28

The Travelers Companies, Inc.
Net Reserves for Losses and Loss Adjustment Expense
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Statutory Reserves for Losses and Loss Adjustment Expenses
Business Insurance
Beginning of period$38,233 $38,450 $38,618 $38,905 $39,027 
Incurred2,472 2,656 2,911 2,682 2,858 
Paid(2,242)(2,411)(2,516)(2,631)(2,620)
Foreign exchange and other(13)(77)(108)71 14 
End of period$38,450 $38,618 $38,905 $39,027 $39,279 
Bond & Specialty Insurance
Beginning of period$3,938 $4,079 $4,118 $4,042 $4,167 
Incurred351 328 328 359 376 
Paid(197)(242)(345)(282)(238)
Foreign exchange and other(13)(47)(59)48 13 
End of period$4,079 $4,118 $4,042 $4,167 $4,318 
Personal Insurance
Beginning of period$6,418 $6,498 $6,940 $7,192 $7,568 
Incurred2,171 2,774 2,795 2,829 2,672 
Paid(2,103)(2,306)(2,486)(2,467)(2,674)
Foreign exchange and other12 (26)(57)14 
End of period$6,498 $6,940 $7,192 $7,568 $7,567 
Total
Beginning of period$48,589 $49,027 $49,676 $50,139 $50,762 
Incurred4,994 5,758 6,034 5,870 5,906 
Paid(4,542)(4,959)(5,347)(5,380)(5,532)
Foreign exchange and other(14)(150)(224)133 28 
End of period$49,027 $49,676 $50,139 $50,762 $51,164 
Prior Year Reserve Development: Unfavorable (Favorable)
Business Insurance
Asbestos$— $— $212 $— $— 
All other(113)(202)(151)(127)(19)
Total Business Insurance (1)(113)(202)61 (127)(19)
Bond & Specialty Insurance(35)(73)(63)(51)(58)
Personal Insurance(5)(16)(18)(7)(28)
Total$(153)$(291)$(20)$(185)$(105)
(1)  Excludes accretion of discount.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
29

The Travelers Companies, Inc.
Asbestos Reserves
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Asbestos reserves
Beginning reserves:
Gross$1,687 $1,635 $1,547 $1,765 $1,674 
Ceded(346)(331)(322)(372)(369)
Net1,341 1,304 1,225 1,393 1,305 
Incurred losses and loss expenses:
Gross— — 287 — — 
Ceded— — (75)— — 
Paid loss and loss expenses:
Gross52 85 68 93 54 
Ceded(16)(8)(25)(4)(21)
Foreign exchange and other:
Gross— (3)(1)— 
Ceded(1)— (1)— 
Ending reserves:
Gross1,635 1,547 1,765 1,674 1,620 
Ceded(331)(322)(372)(369)(348)
Net$1,304 $1,225 $1,393 $1,305 $1,272 





















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
30

The Travelers Companies, Inc.
Capitalization
image2.gif
($ in millions)March 31,
2023
December 31,
2022
Debt
Short-term debt
Commercial paper$100 $100 
Total short-term debt100 100 
Long-term debt
7.75% Senior notes due April 15, 2026200 200 
7.625% Junior subordinated debentures due December 15, 2027125 125 
6.375% Senior notes due March 15, 2033 (1)500 500 
6.75% Senior notes due June 20, 2036 (1)400 400 
6.25% Senior notes due June 15, 2037 (1)800 800 
5.35% Senior notes due November 1, 2040 (1)750 750 
4.60% Senior notes due August 1, 2043 (1)500 500 
4.30% Senior notes due August 25, 2045 (1)400 400 
8.50% Junior subordinated debentures due December 15, 204556 56 
3.75% Senior notes due May 15, 2046 (1)500 500 
8.312% Junior subordinated debentures due July 1, 204673 73 
4.00% Senior notes due May 30, 2047 (1)700 700 
4.05% Senior notes due March 7, 2048 (1)500 500 
4.10% Senior notes due March 4, 2049 (1)500 500 
2.55% Senior notes due April 27, 2050 (1)500 500 
3.05% Senior notes due June 8, 2051 (1)750 750 
Total long-term debt7,254 7,254 
Unamortized fair value adjustment37 38 
Unamortized debt issuance costs(99)(100)
7,192 7,192 
Total debt7,292 7,292 
Common equity (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity)26,920 26,458 
Total capital (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity)$34,212 $33,750 
Total debt to capital (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity)21.3 %21.6 %
(1)  Redeemable anytime with “make-whole” premium. 


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
31

The Travelers Companies, Inc.
Statutory Capital and Surplus to GAAP Shareholders' Equity Reconciliation
image2.gif
($ in millions)March 31,
2023 (1)
December 31,
2022
Statutory capital and surplus$23,689 $23,677 
GAAP adjustments
Goodwill and intangible assets3,546 3,551 
Investments(4,533)(5,893)
Noninsurance companies(4,304)(4,412)
Deferred acquisition costs3,005 2,836 
Deferred federal income tax330 630 
Current federal income tax(2)(2)
Reinsurance recoverables65 65 
Furniture, equipment & software832 742 
Agents balances185 156 
Other239 210 
Total GAAP adjustments(637)(2,117)
GAAP shareholders’ equity$23,052 $21,560 

(1) Estimated and Preliminary
 




















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
32

The Travelers Companies, Inc.
Statement of Cash Flows
image2.gif

($ in millions)1Q20222Q20223Q20224Q20221Q2023
Cash flows from operating activities
Net income$1,018 $551 $454 $819 $975 
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized investment (gains) losses23 95 93 (7)(6)
Depreciation and amortization234 210 195 187 204 
Deferred federal income tax expense (benefit)40 (68)(102)(56)32 
Amortization of deferred acquisition costs1,310 1,365 1,406 1,434 1,462 
Equity in income from other investments(118)(177)(24)(17)(30)
Premiums receivable(509)(562)210 (16)(557)
Reinsurance recoverables(282)198 269 159 (24)
Deferred acquisition costs(1,413)(1,504)(1,502)(1,405)(1,629)
Claims and claim adjustment expense reserves679 593 422 356 381 
Unearned premium reserves727 671 635 (171)893 
Other(443)428 57 (689)
Net cash provided by operating activities1,266 1,375 2,484 1,340 1,012 
Cash flows from investing activities
Proceeds from maturities of fixed maturities1,879 1,818 1,784 1,356 1,538 
Proceeds from sales of investments:
Fixed maturities1,044 1,657 1,250 1,706 2,364 
Equity securities63 21 20 34 28 
Real estate investments— — 10 — — 
Other investments81 92 69 60 64 
Purchases of investments:
Fixed maturities(4,409)(3,589)(4,102)(3,808)(4,335)
Equity securities(63)(23)(26)(24)(34)
Real estate investments(9)(7)(12)(13)(14)
Other investments(135)(117)(162)(160)(139)
Net sales (purchases) of short-term securities367 (110)(364)462 228 
Securities transactions in the course of settlement613 (377)(22)(193)(35)
Acquisition, net of cash acquired(4)— — — — 
Other(84)(75)(132)(94)(120)
Net cash used in investing activities(657)(710)(1,687)(674)(455)

33

The Travelers Companies, Inc.
Statement of Cash Flows (Continued)
image2.gif
($ in millions)1Q20222Q20223Q20224Q20221Q2023
Cash flows from financing activities
Treasury stock acquired - share repurchase authorizations(500)(500)(500)(500)(398)
Treasury stock acquired - net employee share-based compensation(59)— (1)(1)(62)
Dividends paid to shareholders(213)(223)(220)(219)(215)
Issuance of common stock - employee share options159 35 11 62 82 
Net cash used in financing activities(613)(688)(710)(658)(593)
Effect of exchange rate changes on cash(5)(19)(24)18 
Net increase (decrease) in cash(9)(42)63 26 (32)
Cash at beginning of period761 752 710 773 799 
Cash at end of period$752 $710 $773 $799 $767 
Income taxes paid (received)$10 $542 $111 $154 $(16)
Interest paid$59 $115 $60 $115 $60 

34

The Travelers Companies, Inc.
Glossary of Financial Measures and Description of Reportable Business Segments
image2.gif
The following measures are used by the Company’s management to evaluate financial performance against historical results, to establish performance targets on a consolidated basis, and for other reasons as discussed below.  In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure.
 
In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance. 
 
Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, included in shareholders’ equity, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.
 
Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.
 
Core income (loss) is consolidated net income (loss) excluding the after-tax impact of net realized investment gains (losses), discontinued operations, the effect of a change in tax laws and tax rates at enactment, and cumulative effect of changes in accounting principles when applicable.  Segment income (loss) is determined in the same manner as core income (loss) on a segment basis.  Management uses segment income (loss) to analyze each segment’s performance and as a tool in making business decisions.  Financial statement users also consider core income (loss) when analyzing the results and trends of insurance companies.  Core income (loss) per share is core income (loss) on a per common share basis.
 
Average shareholders’ equity is (a) the sum of total shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.  Adjusted shareholders’ equity is shareholders’ equity excluding net realized investment gains (losses), net of tax, net unrealized investment gains (losses), net of tax, included in shareholders’ equity for the periods presented and the effect of a change in tax laws and tax rates at enactment (excluding the portion related to net unrealized investment gains (losses)).  Adjusted average shareholders’ equity is (a) the sum of total adjusted shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.

Reconciliation of Shareholders’ Equity to Adjusted Shareholders’ Equity
As of
($ in millions)March 31, 2022June 30, 2022September 30, 2022December 31, 2022March 31, 2023
Shareholders’ equity$25,531 $22,874 $19,906 $21,560 $23,052 
Adjustments:
Net unrealized investment (gains) losses, net of tax, included in shareholders’ equity1,391 3,792 6,317 4,898 3,868 
Net realized investment (gains) losses, net of tax19 93 165 156 (5)
Adjusted shareholders’ equity$26,941 $26,759 $26,388 $26,614 $26,915 
Return on equity is the ratio of annualized net income (loss) to average shareholders’ equity for the periods presented.  Core return on equity is the ratio of annualized core income (loss) to adjusted average shareholders’ equity for the periods presented.  In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management. 

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses.  In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business.  This measure is used to assess each segment’s business performance and as a tool in making business decisions.
 
A catastrophe is a severe loss designated a catastrophe by internationally recognized organizations that track and report on insured losses resulting from catastrophic events, such as Property Claim Services (PCS) for events in the United States and Canada.  Catastrophes can be caused by various natural events, including, among others, hurricanes, tornadoes and other windstorms, earthquakes, hail, wildfires, severe winter weather, floods, tsunamis, volcanic eruptions and other naturally-occurring events, such as solar flares. Catastrophes can also be man-made, such as terrorist attacks and other intentionally destructive acts including those involving nuclear, biological, chemical and radiological events, cyber events, explosions and destruction of infrastructure.  Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount.  Their effects are included in net and core income and claims and claim adjustment expense reserves upon occurrence.  A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.  The Company’s threshold for disclosing catastrophes is primarily determined at the reportable segment level. If a threshold for one segment or a combination thereof is exceeded and the other segments have losses from the same event, losses from the event are identified as catastrophe losses in the segment results and for the consolidated results of the Company.  Additionally, an aggregate threshold is applied for international business across all reportable segments. The threshold for 2023 ranges from $20 million to $30 million of losses before reinsurance and taxes.
 
Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years.  In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and core income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.
 
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The Travelers Companies, Inc.
Glossary of Financial Measures and Description of Reportable Business Segments
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Combined ratio  For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators.  The combined ratio, as used in this financial supplement, is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premiums and the underwriting expense ratio as used in this financial supplement is based on net earned premiums.  For SAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this financial supplement is calculated in the same manner as the SAP ratio.  For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees and other, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this financial supplement, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services fee income and billing and policy fees, to net earned premiums.  Underlying combined ratio is the combined ratio adjusted to exclude the impact of prior year reserve development and catastrophes, net of reinsurance.
 
The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company’s underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.
 
Other companies’ method of computing similarly titled measures may not be comparable to the Company’s method of computing these ratios.
 
Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract.  Net written premiums reflect gross written premiums less premiums ceded to reinsurers.
 
Book value per share is total common shareholders’ equity divided by the number of common shares outstanding.  Adjusted book value per share is total common shareholders’ equity excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value per share is useful in an analysis of a property casualty company’s book value per share as it removes the effect of changing prices on invested assets, (i.e., net unrealized investment gains (losses), net of tax) which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves.
 
Total capital is the sum of total shareholders’ equity and debt.  Debt-to-capital ratio excluding net unrealized gain (loss) on investments, net of tax, included in shareholders’ equity is the ratio of debt to total capital excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity.  In the opinion of the Company’s management, the debt to capital ratio is useful in an analysis of the Company’s financial leverage.
 
Statutory capital and surplus represents the excess of an insurance company’s admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices.
 
Travelers has organized its businesses into the following reportable business segments:
 
Business Insurance - Business Insurance offers a broad array of property and casualty insurance products and services to its customers, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world, including as a corporate member of Lloyd’s.  Business Insurance is organized as follows:  Select Accounts; Middle Market including Commercial Accounts, Construction, Technology, Public Sector Services, Oil & Gas, Excess Casualty, Inland Marine, Ocean Marine, and Boiler & Machinery; National Accounts; National Property and Other including National Property, Northland Transportation, Agribusiness, Northfield and National Programs; and International, including Global Services and a 20% quota-share reinsurance agreement with subsidiaries of Fidelis Insurance Holdings Limited.  Business Insurance also includes Simply Business, a leading provider of small business insurance policies primarily in the United Kingdom, and Business Insurance Other, which primarily comprises the Company’s asbestos and environmental liabilities, and the assumed reinsurance and certain other runoff operations.
 
Bond & Specialty Insurance - Bond & Specialty Insurance offers surety, fidelity, management liability, professional liability, and other property and casualty coverages and related risk management services to its customers, primarily in the United States, and certain surety and specialty insurance products in Canada, the United Kingdom, the Republic of Ireland and Brazil (through a joint venture as described below), in each case utilizing various degrees of financially-based underwriting approaches.  The range of coverages includes performance, payment and commercial surety bonds for construction and general commercial enterprises; management liability coverages including directors’ and officers’ liability, employment practices liability, fidelity liability, fiduciary liability and cyber risk for public corporations, private companies, not-for-profit organizations and financial institutions; professional liability coverage for a variety of professionals including, among others, lawyers and design professionals; in the United States only, property, workers’ compensation, auto and general liability for financial institutions; and transactional liability coverages to public and private companies.
 
Bond & Specialty Insurance’s surety business in Brazil and Colombia is conducted through Junto Holding Brasil S.A. (Junto) and Junto Holding Latam S.A. in Brazil. The Company owns 49.5% of both Junto, a market leader in surety coverages in Brazil, and Junto Holding Latam S.A., which owns a majority interest in JMalucelli Travelers Seguros S.A., a Colombian surety provider. These joint venture investments are accounted for using the equity method and are included in “other investments” on the consolidated balance sheet.
 
Personal Insurance - Personal Insurance offers a broad range of property and casualty insurance products and services covering individuals’ personal risks, primarily in the United States, as well as in Canada. The primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.

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