(State or other jurisdiction of incorporation) | (Commission File Number) | (I.R.S. Employer Identification No.) | ||
(Address of principal executive offices) | (Zip Code) | ||
Title of each class | Trading Symbol(s) | Name of each exchange on which registered | ||
Item 2.02. | Results of Operations and Financial Condition. |
Exhibit | Description | |||
104 | Cover Page Interactive Data File (formatted as Inline XBRL). | |||
UNITEDHEALTH GROUP INCORPORATED | ||||
By: | /s/ Dannette L. Smith | |||
Dannette L. Smith | ||||
Secretary to the Board of Directors | ||||
N E W S R E L E A S E | ![]() |
Investors: | Brett Manderfeld | Media: | Matt Stearns | ||
Senior Vice President | Senior Vice President | ||||
952-936-7216 | 202-276-0085 | ||||
• | Full Year Revenues of $242 Billion Grew $16 Billion or 7% Year-Over-Year |
• | Full Year and Fourth Quarter Net Earnings Per Share of $14.33 and $3.68 Grew 18% and 19% Year-Over-Year |
• | Full Year and Fourth Quarter Adjusted Net Earnings Per Share of $15.11 and $3.90 Grew 17% and 19% Year-Over-Year |
• | Full Year Cash Flows from Operations were $18.5 Billion |

Quarterly and Annual Financial Performance | |||||||
Three Months Ended | Year Ended | ||||||
December 31, | December 31, | September 30, | December 31, | December 31, | |||
2019 | 2018 | 2019 | 2019 | 2018 | |||
Revenues | $60.9 billion | $58.4 billion | $60.4 billion | $242.2 billion | $226.2 billion | ||
Earnings From Operations | $5.1 billion | $4.5 billion | $5.0 billion | $19.7 billion | $17.3 billion | ||
Net Margin | 5.8% | 5.2% | 5.9% | 5.7% | 5.3% | ||
• | UnitedHealth Group’s full year 2019 revenues of $242.2 billion grew $15.9 billion or 7.0 percent year-over-year, reflecting balanced, broad-based revenue growth across the businesses. |
• | Full year 2019 earnings from operations grew $2.3 billion or 13.5 percent year-over-year to $19.7 billion, with both UnitedHealthcare and Optum contributing strongly. |
• | Full year adjusted net earnings grew 17.3 percent to $15.11 per share, with fourth quarter adjusted net earnings growing 18.9 percent to $3.90 per share. |
• | Cash flows from operations in 2019 of $18.5 billion, or 1.3 times net income, grew 17.5 percent year-over-year. Fourth quarter cash flows were stronger than anticipated, partly on timing factors. |
• | The full year 2019 medical care ratio of 82.5 percent increased from 81.6 percent in 2018, as the impact of the health insurance tax deferral was partially offset by improved medical cost-efficiency. Favorable medical reserve development was $270 million in the quarter, with $150 million related to 2019 and $120 million related to previous years. Year end days claims payable were 50.8 days compared to 49.3 days in the third quarter 2019 and 49.5 in the fourth quarter 2018. |
• | The full year 2019 operating cost ratio of 14.5 percent declined from 15.1 percent in 2018, as the health insurance tax deferral and operating efficiencies were partially offset by business mix changes and investments in service, innovation and growth. |
• | Return on equity of 25.7 percent in 2019 reflected the Company’s strong overall operating performance and efficient capital structure. The debt to total capital ratio was 40.2 percent at December 31, 2019, full year dividend payments grew 18.4 percent year-over-year to $3.9 billion, and the Company repurchased 22.4 million shares for $5.5 billion in 2019. |

Quarterly and Annual Financial Performance | |||||||
Three Months Ended | Year Ended | ||||||
December 31, | December 31, | September 30, | December 31, | December 31, | |||
2019 | 2018 | 2019 | 2019 | 2018 | |||
Revenues | $48.2 billion | $46.2 billion | $48.1 billion | $193.8 billion | $183.5 billion | ||
Earnings From Operations | $2.1 billion | $1.8 billion | $2.7 billion | $10.3 billion | $9.1 billion | ||
Operating Margin | 4.3% | 3.9% | 5.5% | 5.3% | 5.0% | ||
• | UnitedHealthcare full year revenues of $193.8 billion increased by $10.4 billion, or 5.6 percent, primarily due to growth in people served in Medicare Advantage and commercial benefits. Full year earnings from operations grew $1.2 billion or 13.3 percent to $10.3 billion. Fourth quarter 2019 earnings from operations increased $278 million year-over-year, with positive contributions coming from each of the benefits businesses. |
– | UnitedHealthcare Employer & Individual full year 2019 revenues of $56.9 billion increased $2.2 billion year-over-year, as UnitedHealthcare served 845,000 more people with commercial benefits, including growth in both commercial risk and fee based products. |
– | UnitedHealthcare Medicare & Retirement revenues grew by $7.8 billion or 10.3 percent to $83.3 billion in 2019, as the business grew to serve 5.3 million people in Medicare Advantage at year end, an increase of 325,000 in 2019. Medicare Advantage growth was diversified, reflecting strong performance in both the individual and group retiree markets. |
– | UnitedHealthcare Community & State 2019 revenues grew modestly year-over-year to $43.8 billion as growth in serving more people with complex conditions was nearly offset by proactive market withdrawals, as well as states balancing carriers and managing eligibility. |
– | UnitedHealthcare Global revenues for full year 2019 were stable year-over-year at $9.9 billion. |

Quarterly Financial Performance | |||||||
Three Months Ended | Year Ended | ||||||
December 31, | December 31, | September 30, | December 31, | December 31, | |||
2019 | 2018 | 2019 | 2019 | 2018 | |||
Revenues | $29.8 billion | $27.6 billion | $28.8 billion | $113.0 billion | $101.3 billion | ||
Earnings From Operations | $3.0 billion | $2.7 billion | $2.4 billion | $9.4 billion | $8.2 billion | ||
Operating Margin | 10.1% | 9.8% | 8.2% | 8.3% | 8.1% | ||
• | Optum 2019 full year revenues grew by $11.7 billion or 11.5 percent year-over-year to $113.0 billion, with notably strong growth in OptumHealth. Full year earnings from operations advanced $1.1 billion or 13.7 percent year-over-year to $9.4 billion, driven by strong revenue growth and 20 basis points of operating margin expansion to 8.3 percent. Each Optum business had double-digit operating earnings growth for the full year. |
– | OptumHealth full year revenues of $30.3 billion in 2019 expanded $6.2 billion or 25.6 percent year-over-year. OptumHealth served approximately 96 million people at year end 2019 and revenue per consumer served increased 26 percent year-over-year in the quarter, driven by growth in value-based care arrangements. |
– | OptumInsight revenues grew 11.1 percent to $10.0 billion in 2019, reflecting continued growth and expansion in managed services, which contributed strongly to OptumInsight’s contract backlog growth of 13.5 percent or $2.3 billion year-over-year to $19.3 billion. |
– | OptumRx revenues advanced $4.8 billion in 2019 or 6.8 percent year-over-year to $74.3 billion reflecting a growing mix of diversified pharmacy care services. OptumRx fulfilled 1.34 billion adjusted scripts in 2019, consistent with 2018 despite the effects of a previously announced large client transition. |
• | Condensed Consolidated Statements of Operations |
• | Condensed Consolidated Balance Sheets |
• | Condensed Consolidated Statements of Cash Flows |
• | Supplemental Financial Information - Businesses |
• | Supplemental Financial Information - Business Metrics |
• | Reconciliation of Non-GAAP Financial Measure |
Three Months Ended December 31, | Year Ended December 31, | |||||||
2019 | 2018 | 2019 | 2018 | |||||
Revenues | ||||||||
Premiums | $47,625 | $44,932 | $189,699 | $178,087 | ||||
Products | 7,626 | 8,551 | 31,597 | 29,601 | ||||
Services | 5,217 | 4,593 | 18,973 | 17,183 | ||||
Investment and other income | 433 | 341 | 1,886 | 1,376 | ||||
Total revenues | 60,901 | 58,417 | 242,155 | 226,247 | ||||
Operating costs | ||||||||
Medical costs | 39,276 | 36,955 | 156,440 | 145,403 | ||||
Operating costs | 9,301 | 8,703 | 35,193 | 34,074 | ||||
Cost of products sold | 6,511 | 7,625 | 28,117 | 26,998 | ||||
Depreciation and amortization | 718 | 637 | 2,720 | 2,428 | ||||
Total operating costs | 55,806 | 53,920 | 222,470 | 208,903 | ||||
Earnings from operations | 5,095 | 4,497 | 19,685 | 17,344 | ||||
Interest expense | (437) | (374) | (1,704) | (1,400) | ||||
Earnings before income taxes | 4,658 | 4,123 | 17,981 | 15,944 | ||||
Provision for income taxes | (990) | (959) | (3,742) | (3,562) | ||||
Net earnings | 3,668 | 3,164 | 14,239 | 12,382 | ||||
Earnings attributable to noncontrolling interests | (127) | (124) | (400) | (396) | ||||
Net earnings attributable to UnitedHealth Group common shareholders | $3,541 | $3,040 | $13,839 | $11,986 | ||||
Diluted earnings per share attributable to UnitedHealth Group common shareholders | $3.68 | $3.10 | $14.33 | $12.19 | ||||
Adjusted earnings per share attributable to UnitedHealth Group common shareholders (a) | $3.90 | $3.28 | $15.11 | $12.88 | ||||
Diluted weighted-average common shares outstanding | 962 | 982 | 966 | 983 | ||||
December 31, 2019 | December 31, 2018 | |||
Assets | ||||
Cash and short-term investments | $14,245 | $14,324 | ||
Accounts receivable, net | 11,822 | 11,388 | ||
Other current assets | 16,567 | 12,980 | ||
Total current assets | 42,634 | 38,692 | ||
Long-term investments | 37,209 | 32,510 | ||
Other long-term assets | 94,046 | 81,019 | ||
Total assets | $173,889 | $152,221 | ||
Liabilities, redeemable noncontrolling interests and equity | ||||
Medical costs payable | $21,690 | $19,891 | ||
Commercial paper and current maturities of long-term debt | 3,870 | 1,973 | ||
Other current liabilities | 36,222 | 31,345 | ||
Total current liabilities | 61,782 | 53,209 | ||
Long-term debt, less current maturities | 36,808 | 34,581 | ||
Other long-term liabilities | 13,137 | 8,204 | ||
Redeemable noncontrolling interests | 1,726 | 1,908 | ||
Equity | 60,436 | 54,319 | ||
Total liabilities, redeemable noncontrolling interests and equity | $173,889 | $152,221 | ||
Year Ended December 31, | ||||
2019 | 2018 | |||
Operating Activities | ||||
Net earnings | $14,239 | $12,382 | ||
Noncash items: | ||||
Depreciation and amortization | 2,720 | 2,428 | ||
Deferred income taxes and other | 124 | (29) | ||
Share-based compensation | 697 | 638 | ||
Net changes in operating assets and liabilities | 683 | 294 | ||
Cash flows from operating activities | 18,463 | 15,713 | ||
Investing Activities | ||||
Purchases of investments, net of sales and maturities | (2,504) | (4,099) | ||
Purchases of property, equipment and capitalized software | (2,071) | (2,063) | ||
Cash paid for acquisitions, net | (8,343) | (5,997) | ||
Other, net | 219 | (226) | ||
Cash flows used for investing activities | (12,699) | (12,385) | ||
Financing Activities | ||||
Common share repurchases | (5,500) | (4,500) | ||
Dividends paid | (3,932) | (3,320) | ||
Net change in commercial paper and long-term debt | 3,994 | 4,134 | ||
Other, net | (187) | (679) | ||
Cash flows used for financing activities | (5,625) | (4,365) | ||
Effect of exchange rate changes on cash and cash equivalents | (20) | (78) | ||
Increase (decrease) in cash and cash equivalents | 119 | (1,115) | ||
Cash and cash equivalents, beginning of period | 10,866 | 11,981 | ||
Cash and cash equivalents, end of period | $10,985 | $10,866 | ||
Three Months Ended December 31, | Year Ended December 31, | |||||||||||
2019 | 2018 | 2019 | 2018 | |||||||||
Revenues | ||||||||||||
UnitedHealthcare | $48,247 | $46,234 | $193,842 | $183,476 | ||||||||
Optum | 29,798 | 27,562 | 112,950 | 101,280 | ||||||||
Eliminations | (17,144) | (15,379) | (64,637) | (58,509) | ||||||||
Total consolidated revenues | $60,901 | $58,417 | $242,155 | $226,247 | ||||||||
Earnings from Operations | ||||||||||||
UnitedHealthcare | $2,075 | $1,797 | $10,326 | $9,113 | ||||||||
Optum (a) | 3,020 | 2,700 | 9,359 | 8,231 | ||||||||
Total consolidated earnings from operations | $5,095 | $4,497 | $19,685 | $17,344 | ||||||||
Operating Margin | ||||||||||||
UnitedHealthcare | 4.3 | % | 3.9 | % | 5.3 | % | 5.0 | % | ||||
Optum | 10.1 | % | 9.8 | % | 8.3 | % | 8.1 | % | ||||
Consolidated operating margin | 8.4 | % | 7.7 | % | 8.1 | % | 7.7 | % | ||||
Revenues | ||||||||||||
UnitedHealthcare Employer & Individual | $14,538 | $13,905 | $56,945 | $54,761 | ||||||||
UnitedHealthcare Medicare & Retirement | 20,603 | 18,900 | 83,252 | 75,473 | ||||||||
UnitedHealthcare Community & State | 10,752 | 10,955 | 43,790 | 43,426 | ||||||||
UnitedHealthcare Global | 2,354 | 2,474 | 9,855 | 9,816 | ||||||||
OptumHealth | $8,323 | $6,393 | $30,317 | $24,145 | ||||||||
OptumInsight | 2,861 | 2,500 | 10,006 | 9,008 | ||||||||
OptumRx | 19,094 | 19,052 | 74,288 | 69,536 | ||||||||
Optum eliminations | (480) | (383) | (1,661) | (1,409) | ||||||||
People Served | December 31, 2019 | September 30, 2019 | December 31, 2018 | ||||||
Commercial: | |||||||||
Risk-based | 8,575 | 8,605 | 8,495 | ||||||
Fee-based | 19,185 | 19,230 | 18,420 | ||||||
Total Commercial | 27,760 | 27,835 | 26,915 | ||||||
Medicare Advantage | 5,270 | 5,230 | 4,945 | ||||||
Medicaid | 5,900 | 5,965 | 6,450 | ||||||
Medicare Supplement (Standardized) | 4,500 | 4,510 | 4,545 | ||||||
Total Public and Senior | 15,670 | 15,705 | 15,940 | ||||||
Total UnitedHealthcare - Domestic Medical | 43,430 | 43,540 | 42,855 | ||||||
International | 5,720 | 5,845 | 6,220 | ||||||
Total UnitedHealthcare - Medical | 49,150 | 49,385 | 49,075 | ||||||
Supplemental Data | |||||||||
Medicare Part D stand-alone | 4,405 | 4,415 | 4,710 | ||||||
December 31, 2019 | September 30, 2019 | December 31, 2018 | ||||
OptumHealth Consumers Served (in millions) | 96 | 95 | 93 | |||
OptumInsight Contract Backlog (in billions) | $19.3 | $19.0 | $17.0 | |||
OptumRx Quarterly Adjusted Scripts (in millions) | 333 | 325 | 348 | |||
Three Months Ended December 31, | Year Ended December 31, | Projected Year Ended December 31, | ||||||||
2019 | 2018 | 2019 | 2018 | 2020 | ||||||
GAAP net earnings attributable to UnitedHealth Group common shareholders | $3,541 | $3,040 | $13,839 | $11,986 | $14,750 - $15,050 | |||||
Intangible amortization | 275 | 238 | 1,004 | 899 | ~1,025 | |||||
Tax effect of intangible amortization | (68) | (60) | (248) | (225) | ~(250) | |||||
Adjusted net earnings attributable to UnitedHealth Group common shareholders | $3,748 | $3,218 | $14,595 | $12,660 | $15,525 - $15,825 | |||||
GAAP diluted earnings per share | $3.68 | $3.10 | $14.33 | $12.19 | $15.45 - $15.75 | |||||
Intangible amortization per share | 0.29 | 0.24 | 1.04 | 0.91 | ~1.05 | |||||
Tax effect per share of intangible amortization | (0.07) | (0.06) | (0.26) | (0.22) | ~(0.25) | |||||
Adjusted diluted earnings per share | $3.90 | $3.28 | $15.11 | $12.88 | $16.25 - $16.55 | |||||
(a) | Adjusted net earnings per share is a non-GAAP financial measure. Non-GAAP financial measures should be considered in addition to, but not as a substitute for, or superior to, financial measures prepared in accordance with GAAP. |