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ANNUAL REPORT
2022
Part 1 - Annual review
Multitude SE in brief 04
Year in brief 06
Remarks from the CEO 08
Multitude’s history 12
What is Multitude? 14
Multitude growth platform 14
SweepBank 16
Ferratum 20
CapitalBox 24
Why investors trust us? Our USPs 28
ESG 30
Legal and regulatory environment 72
Part 2 - Financial review
Board of Directors’ report 2022 76
Financial highlights 78
Key developments and progress 2022 92
Shares of company 100
Consolidated financial statements 2022 (audited) 106
Multitude SE standalone financial statements (audited) 176
Contents
3
Multitude SE
in brief
Multitude SE in brief
Multitude aims to become the most valued financial ecosystem by acting as a growth platform that
creates success stories in FinTech. With profound know-how in technology, regulation, funding and
cross-selling, Multitude offers a range of sustainable banking and financial services for FinTechs to
grow and scale rapidly. Multitude and its three independent business units, SweepBank, Ferratum
and CapitalBox, employ approx. 700 people in 19 countries, and they together generated EUR
212 million revenue in 2022. Multitude was founded in 2005 in Finland and is listed in the Prime
Standard segment of the Frankfurt Stock Exchange under the symbol ‘FRU.
4
Founded in Finland in
2005, HQ in Helsinki
Gr
oup Revenue 2022
Listed on the
Frankfurt Stock
Exchange
Full European
banking licence
Employees
CustomersCountries
Company facts
Our current business units
5
Year in brief
The year 2022 in brief
KEY HIGHLIGHTS:
• We exceeded our guidance and achieved EBIT of EUR 31.6 million, compared to EUR 27.2
million in 2021 (16.2% y-o-y)
• The loan portfolio grew to EUR 509.5 million, a 12.8% increase from the end of December
2021
• Our revenue increased 4.0% from EUR 204.2 million in 2021 to EUR 212.4 million (net of
directly attributable transaction costs)
• Our net profit increased to EUR 12.0 million compared to EUR 2.3 million last year (-3.5
million after loss from discontinued operations)
• Our equity ratio increased to 24.1% in December 2022 compared to 21.2% in December 2021
• Earnings per share increased to EUR 0.39 from a loss of EUR (0.32) in 2021
SIGNIFICANT EVENTS:
• Payment behaviour remains strong
• Major restructuring in SweepBank, shifting focus from fast growth to moderate growth with
profitability
• Solid performance continues in Ferratum
• New management started in CapitalBox and we are moving towards new path of growth and
profitability
• Improvements in our centralised growth platform and development of new opportunities
continues
• Successful placement of EUR 50 million in senior unsecured bonds by Multitude, despite the
challenging economic environment
• Rebranding continues: Ferratum Bank changed its name to Multitude Bank and our IT devel-
opment hub was renamed to Multitude IT Labs
• We confirm our EBIT guidance of EUR 45 million for year 2023
• The Board proposes to the Annual General Meeting a dividend of EUR 0.12 per share
6
8.3
1.5
5.8
6.8
9.1
9.9
Q3
2021
Q4
2021
Q1
2022
Q2
2022
Q3
2022
Q4
2022
0
2
4
6
8
10
12
2021 2022
* Delta relates to netting of directly attributable transaction costs (IFRS adj.)
REVENUE in EURm*
NET AR in EURm
EBIT in EURm
428.5
451.7
465.4
477.4
484.7
509.5
Q3
2021
Q4
2021
Q1
2022
Q2
2022
Q3
2022
Q4
2022
380.0
400.0
420.0
440.0
460.0
480.0
500.0
520.0
2021 2022
2021 2022
51.8
52.0
51.8
51.8
54.0
54.8
54.3
54.6
53.8
54.3
56.6
57.5
Q3
2021
Q4
2021
Q1
2022
Q2
2022
Q3
2022
Q4
2022
46.0
48.0
50.0
52.0
54.0
56.0
58.0
60.0
7
Remarks
from the CEO
Dear Shareholders,
In 2021, we published a four-year EBIT guidance, starting at EUR 20 million for 2021 and with 50%
growth year on year. In the first year of 2021, we successfully surpassed this, and I am proud to say
that we again, in 2022, exceeded our guidance by generating EUR 31.6 million in EBIT from EUR
212.4 million in revenue. This means that in 2022, we delivered a 16.2% increase in EBIT and a 4.0%
increase in revenue y-o-y. This is an impressive performance from our team! We are also confirming
our EBIT guidance of EUR 45 million for 2023. Our confidence comes from building scalability, a
stronger focus on countries and products with the highest profitability, and a favorable macroeco-
nomic environment for us currently.
In 2022, our loan portfolio amounted to EUR 509.5 million at the end of the year, a 13% increase
from the previous year. Our net income increased to EUR 12.0 million and our earnings per share
increased to EUR 0.39. In December 2022, our equity ratio stood at 24.1%, compared to 21.2% in
December 2021. We are proud of this positive development that our business units have achieved.
We have taken concrete actions for profit in each of our tribes and expect a further positive impact
from these in 2023.
We announced our growth platform strategy and vision of becoming the most valued financial
ecosystem and repositioned ourselves from Ferratum Group to Multitude SE in 2021. In 2022, we
enforced the elements of our growth platform. This has allowed us to make our internal business
units, SweepBank, Ferratum and CapitalBox, leaner and them to truly focus on delivering on their
unique customer promise. It also allowed us to close partnerships with external players, which are
now utilising our growth platform for funding. Funding is one of the four benefits our platform
offers alongside regulatory know-how and tools, technological know-how, and cross-resourcing
and selling opportunities. Naturally, we want to further expand our platform’s usage externally.
8
The year 2022 has again been peculiar, bringing negative economic drivers, such as high inflation,
increasing interest rates, electricity costs, and global geopolitical instability. At the same time,
looking from our point of view, many of the developments support our future performance. During
the COVID-19 pandemic, customers’ spending decreased, which decreased the demand for loans.
Now, spending has increased again and inflated living costs, which has resulted in higher demand
for loans. As mortgage interest rates at high street banks, tied to reference rates, have risen, we
have seen a new customer segment of higher-income consumers who need financial flexibility. The
low unemployment rates in Europe, paired with intense pressure to increase salaries, support good
payment behaviour.
In 2022, we restructured SweepBank to improve future profitability. We crystallised our focus and
decreased the future cost base significantly. We launched the credit card business in 2022 and
see good potential in expanding it. We aim for EUR -10 million EBIT in 2023, which means that
SweepBank is covering its own costs. In 2024, SweepBank plans to be EBIT positive.
Ferratum exceeded expectations and is back on track to profitable growth, contributing 84%, EUR
178.2 million, to the Group’s revenues. The EBIT increased from EUR 45.4 million in 2021 to EUR
54.9 million in 2022. The development shows how Ferratum can rapidly navigate the market to
capture the highest ROI and shows there is still potential to grow in Europe. Our target for 2023
and 2024 is to achieve an improvement of 5% in EBIT y-o-y.
For CapitalBox, the year started weak, and H2 was one of a turnaround after a change in its
management. Through an internal task force, we reduced the cost base, including credit losses,
increased automation, and improved the overall approach and actions to capture the growing
business opportunity in the market. In Q4, a new CEO took over and joined our Leadership Team.
In 2023, we want to achieve EUR 5 million in EBIT, and in 2024, we will raise this number to EUR
10 million.
We are proud that, despite the challenging economic environment, we were able to place EUR 50
million in senior unsecured bonds under Multitude SE in December 2022 and earlier in the year,
EUR 40 million as a subsequent bond issue under Ferratum Capital Germany GmbH. It tells a tale
of our strength and the trust of investors in us, which we genuinely appreciate.
9
Jorma Jokela
Founder and CEO, Multitude SE
ESG continues to be an essential topic and focus for us. We started our ESG journey in 2021,
convening the Group ESG Steering Committee that enables the implementation of ESG initiatives
across business units and functions. We wrote down our 2025 ESG goals that define our ambitions
for people, processes, and the environment. The publication of our first ESG Report under a new
Group strategy followed. In 2022, we published several policies and finalised ESG metrics and tar-
gets for each goal, except the environment, where we piloted the carbon footprint measurement
programme. We continue our journey with plans to accelerate our efforts regarding our processes
to manage ESG risks, impacts and opportunities, to engage our employees on ESG, and drive
engagement towards broad ownership of ESG activities within the organisation. ESG is deeply
rooted in our mission of democratising financial services and making them fast, easy, and green.
Creating and maximising shareholder value is an important topic for us. We want to be on a mutu-
ally beneficial journey and strengthen our value as a growth and dividend stock. We ensure to align
our employees’ incentives with those of our investors, which is reflected in our decision-making,
remuneration and incentivisation models.
I owe my gratitude to our team, partners, and investors for positively contributing to and making
this journey with us. We would not be here today without all of you.
For nearly two decades, we have been vanguards and trailblazers in FinTech, and we intend to
keep it that way.
Best regards,
10
11
Multitude’s
history
Our journey to positive impact
It is commonly known that access to finance and banking services is vital to the functioning of
our society. Less widely known is that lack of access to it is not only a problem in the developing
world. Due to cost, bureaucracy, and tightening regulation, access to financial services is getting
increasingly difficult for the average person – the majority of our population. According to the
World Savings and Retail Banking Institute, close to 40 million EU citizens are outside the bank-
ing mainstream.
As a result, an ever-increasing number of people have a decreasing number of options available.
At Multitude, we create a three-fold positive effect by giving these people access to finance. The
businesses we foster give individuals access to bank accounts and can help them out of financial
distress; they allow business ideas to prosper and build employment; and help develop financial
acumen that can lead to economic prosperity - even wealth.
12
A few significant events in our history:
• Multitude, founded in 2005, started its operations in Finland, Sweden and the Baltics, but
has since then expanded into new markets and now operates in 19 countries. Back then, it
had the mission to disrupt financial services by digitalising consumer lending and bringing
the service online.
• With a European banking licence in place in 2012, we expanded our offering and geographical
footprint further within the EU and subsequently also benefited from deposits as a source
of funding.
• In 2015, we listed our shares on the Frankfurt Stock Exchange and launched the first version
of our mobile banking platform.
• In recent years, we shifted our operations towards longer maturity products with higher
customer lifetime value, and established SME lending operations.
• In May 2021, we announced a strategic shift and repositioning to become Multitude, and to
support our three business units in operating independently, but backed by our experience,
tools, and resources.
• Today, with a track record of profitable growth for 17+ years, Multitude is a fully regulated
growth platform for financial technology with the ambition to become the most valued fi-
nancial ecosystem.
Currently, Multitude has three independent business units on the growth platform: SweepBank as
a shopping and financing app, Ferratum as a consumer lender and CapitalBox as a business lender.
Multitude continued to strengthen the growth platform in 2022, a key achievement is the publica-
tion of two customers to the growth platform, which are currently utilising its funding capabilities.
What is
Multitude?
Multitude growth platform
Platforms and platform thinking have been a hot topic amongst many FinTechs and other tech-
nology companies across industries, and a wide variety of platform models are in use globally.
At Multitude, we refer to a platform business as one that offers a suite of business processes and
services to help other businesses scale and grow faster than they could on their own, by allowing
them to leverage network effects of the platform ecosystem, increase their user base, and enhance
their value proposition.
The key to our growth platform thinking is that we can seamlessly deliver robust and reliable
services to the customers of it, our business units, and extend these services to other partners.
How Multitude will reach its ambitious vision of being the most valued
financial ecosystem
Our growth platform, at the heart of this ecosystem, is built from various components, such as
our technology platform, legal framework, Multitude Bank’s banking processes and licence, and a
variety of centralised functions to support business operations.
The benefits of our platform can be divided into four main categories:
• Access to funding, supported by Multitude Bank
• Regulatory and compliance expertise (KYC, AML, anti-fraud, scoring, reporting)
• Technological support (API integration, security)
• Cross-resourcing and selling opportunities
14
Based on a unique combination of these four features, complemented with a solid track record
despite macroeconomic challenges and changes during our history, Multitude continues to build
an ecosystem for sustainable finance for its own business units, as well as for external customers.
Internally, Multitude’s customers are SweepBank as a shopping and financing app, Ferratum as a
consumer lender, and CapitalBox as a business lender. Each business unit can leverage centralised
core operations such as finance, customer service, IT, and legal for lean operations and strong
synergies through data exchange. First external customers were successfully added to the growth
platform in Q3 2022 and are currently utilising its funding benefits.
The underlying technology platform is based on highly available cloud-native infrastructure, flex-
ible domain-driven design, automated business processes and workflows, unified identity and ac-
cess management, fast and secure APIs, scalable event-driven architecture, real-time monitoring,
data integration and data analytics, a vast number of external integrations and a variety of mobile
and web platforms that aim to transcend the hassle of physical banking and manual financial
transactions. This platform has been developed by 200 tech and IT professionals at Multitude and
lies at the core of what we do.
Over the past 17 years, Multitude has developed proprietary data and credit scoring algorithms
that deliver instant credit decisions digitally, allowing to make fully risk-assessed scoring at a
pace and scale unmatched by traditional banking, neo banks, or the general lending industry. This
technology and data, paired with the regulatory experience from global operations over so many
years, brings Multitude a significant competitive advantage in large scale disruption of the finan-
cial industry. Our platform served 400,000 customers in 19 countries in 2022 through its internal
customers SweepBank, Ferratum and CapitalBox.
CUSTOMERS WHO BENEFIT
FROM MULTITUDE’S GROWTH
PLATFORM RESOURCES
BENEFITS THAT WE
PRODUCE
REGULATORY
KNOW-HOW AND
BANKING LICENCE
TECH
KNOW-HOW
ATTRACTIVE
FUNDING
CROSS-RESOURCING
AND SELLING
EXTERNAL
CUSTOMERS
MULTITUDE GROWTH PLATFORM
GROWTH
PLATFORM
MULTITUDE BANK
15
Products and services
Through its three independent business units, SweepBank, Ferratum and CapitalBox, Multitude
provides customers with digital financial solutions to suit a wide range of financial needs and
circumstances.
Business unit: SweepBank
SweepBank, an independent business unit introduced in Q1 2021 and successfully utilising the Mul-
titude growth platform, simplifies and personalises shopping and financing for young, tech-savvy
adults and other underserved segments, such as expatriates, into one user-friendly app. Aiming
at true financial inclusion, SweepBank puts personalised offering and user experience above all.
SweepBank is a key component to achieving Multitude’s vision of becoming the most valued finan-
cial ecosystem, as it enables connecting different financial services into one place for customers.
This includes the other business units on Multitude’s growth platform and third parties through
an open API architecture, thus creating cross-selling and funding opportunities and accelerated
revenue generation and profitability for all sides.
During 2022, SweepBank offered three products and operated with over 64,000 customers across
five markets, Finland, Germany, Denmark, Sweden, and Latvia.
16
Vision: Becoming the most valuable
financial platform
Customers
The primary customer segment of SweepBank, young adults in the
EU, expects nothing less than a strongly personalised experience in
everything they do, including financial services. SweepBank offers
precisely that and more. These customers are currently underserved
by traditional banks and neo-banks, as traditional financial institutions
are bureaucratic, slow, and inflexible. Neo banks need more experi-
ence and data to serve them successfully from a credit risk perspec-
tive for financing. The latter is a prime example of the benefits of
synergies created from allowing independent businesses to grow on
the Multitude growth platform, as SweepBank can tap into Multitude’s
17+ years of experience in intelligent data usage and AI-based credit
scoring.
Products
Credit Card
The SweepBank Credit Card, a Mastercard® without annual or monthly
fees, allows financing smaller purchases of up to EUR 8,000. The card
offers free liability coverage for purchases with it and an interest-free
period of up to 60 days. Virtual card integrations with Apple Pay and
NFC payments allow easy usage online and at physical points of sale.
Customers onboard the app within minutes and are automatically
scored. Upon successful onboarding, the free card is immediately
ready to use. Customers can also use the card as a flexible credit fa-
cility by withdrawing money from it directly into their bank account, a
feature that is growing in popularity among customers.
Prime Loan
Prime Loans, longer-term instalment loans for consumers, enable
higher purchases, like home renovations, cars and other more signifi-
cant purchases. The loans can amount to up to EUR 30,000 with loan
maturities ranging between 1-10 years.
Bank Account
SweepBank offers current accounts with up to 0.2% interest p.a. and
fixed-term deposit accounts with up to 1% interest p.a. (max. deposit
EUR 100,000) for up to three years. The current account includes a
virtual Mastercard® debit card that is instantly ready to use online and
in physical stores after successful onboarding to the app.
In addition, SweepBank has a loyalty program that allows custom-
ers to earn up to 5% loyalty points and get discounted offers when
they purchase from selected partners. Customers can convert loyalty
points directly into cash in the SweepBank app.
17
Highlights 2022
In 2022, SweepBank generated nearly 7% of the Groups revenue, EUR 13.9 million, compared to
EUR 6.9 million in 2021, translating to 102% growth y-o-y. Net AR stood at EUR 122.7 million at the
end of 2022, an increase of 39% compared to 2021. The main revenue driver and net AR growth
was growing the Prime Loan business. The impairments for 2022 stood at EUR 11.5 million, an
increase of 86% compared to 2021. This was partially driven by the grown portfolio and the IFRS
rules related to high credit loss reservations at the beginning of a loan. At the end of 2022, EBIT
was EUR -22.1 million, compared to EUR -20.5 million in 2021. SweepBank realised an extensive
restructuring of the organisation during H2 and the full impact of reduced operational and direct
costs will realise in 2023.
SweepBank launched the Credit Card in Finland end of 2021, taking a cautious approach to scaling
by ensuring quality and solid processes first. In addition to the card’s utilisation for purchases, it
enables customers to withdraw money to their accounts. In Q4 2022, SweepBank launched the
“credit card light”. The card has lower limits than the regular credit card and is a further step into
a widened customer base and financial inclusion. SweepBank launched the SweepBank app in
Germany in Q2 2022. As additional measures to enhance customers’ shopping and financing expe-
rience, SweepBank expanded the Sweep Loyalty program and launched a physical, biodegradable
debit card for customers that want or need one due to local customs or requirements.
To continuously enhance customer experience, SweepBank updated and enhanced its app based
on data and feedback from customer usage. This included, e.g., supplementing the app with the
possibility of web onboarding in the same manner as the longest-standing business unit within
Multitude, Ferratum, onboards its customers - within minutes and including a complete, automat-
ed credit scoring. Customers appreciated this feature, leading to an increased number of new
credit card customers.
During Q4 2022, SweepBank suspended lending in Sweden, Denmark, and Germany as a response
to macroeconomic changes and to increase overall profitability by focusing on higher-margin cus-
tomer segments in Finland and Latvia. SweepBank increased the total customer number by 35%
compared to 2021 and had a total of over 64,000 customers of the app or with an open loan bal-
ance in 2022 - this includes customers that remain to have an open balance in the markets where
SweepBank suspended lending during the year. At the end of 2022, SweepBank was operational
in 3 countries: Finland, Latvia, and Germany.
Outlook and key growth drivers for 2023
The main focus in the new year is to further simplify shopping and financing in the app and to ac-
celerate profitable growth. SweepBank wants to grow the Instalment Loan business and the Credit
Card business, and actively explore new partnerships and commission-based business models
within the app. SweepBank aims to further enhance EBIT to EUR -10 million in 2023 and achieve
a positive EBIT result in 2024.
18
19
Business Unit: Ferratum
Ferratum, an independent business unit on the Multitude growth platform, offers digital loans for
the daily needs of consumers. It has the longest history in the Group, as consumer lending was the
Groups initial offering as a FinTech pioneer in 2005. It is a key source of data and experience which
caters to Multitude’s growth platform.
To apply for any of Ferratum’s loans, the customer only fills in a handful of data while the in-house
developed and automated, AI-powered scoring algorithms handle the rest. This end-to-end digital
process enables a finished and scored application within minutes. On average, it takes less than
15 minutes from an approved application for the customer to have the loan amount in their bank
account.
At the end of 2022, Ferratum had three products and operated across 15 markets: Australia, Brazil,
Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Latvia, The Netherlands,
Norway, Romania, Slovenia, and Sweden.
20
Vision: To be the first choice of customers
that seek small financial support to meet
everyday needs.
Customers
Ferratum customers seek to fulfil their financial needs in unforeseen
life events. They choose Ferratum due to its speed, digital customer
experience, and reputation as a trustworthy, reliable partner.
Products
Micro Loan
Micro Loans, so-called bullet loans, serve the need for instant, short-
term financing with quick repayment. Micro Loans range from EUR
25 to EUR 1,000, which customers pay back in one instalment within
7-60 days.
Plus Loan
A Plus Loan caters to a customer’s higher need for instant finance,
with loan amounts ranging from EUR 300 to EUR 4,000 and maturity
periods between 2-18 months with equal repayments over the loan
term.
Credit Limit
Credit Limit, the most popular service under Ferratum, is a pre-ap-
proved credit line, also called a revolving credit, which enables
financial flexibility on a more continuous basis. Eligible customers
are pre-approved for up to EUR 5,000 and can withdraw money and
repay without fixed amounts or timelines.
21
Highlights 2022
Of the EUR 212.4 million in revenue for the whole Group, 84%, or EUR 178.2 million, was generated
by Ferratum. Notably, while the revenue remained comparable to 2021 with EUR 175.8 million,
Ferratum suspended lending in Brazil and Australia during 2022, meaning that Ferratum grew
revenues in the countries it is active. The EBIT increased from EUR 45.4 million in 2021 to EUR 54.9
million in 2022. This development shows how Ferratum can rapidly navigate the market to capture
the highest ROI. It also shows that there is still potential to grow within the markets it operates in
and within the EU as green-field or M&A operations. Ferratum explores markets outside of Europe
cautiously through potential partnerships or M&A. After a soft launch in Q4 2021, Ferratum offi-
cially launched Slovenia in Q1 2022. Ferratum is the first and only fully digital lender in the country.
The war in Ukraine caused a slightly reduced amount of loan applications in Eastern European
countries in Q1. However, the demand recovered by Q2. As a typical trend, the demand was high-
er in H2 than in H1, resulting in a stronger second half of the year. Net AR increased from EUR
287.5 million in 2021 to EUR 299.3 million at the end of 2022. During a typical year, Ferratum
sells non-performing loan portfolios as part of the ordinary course of business. However, during
COVID-19 in 2020 and 2021, Ferratum had to put many of such agreements on hold. In 2022,
Ferratum resumed sales of non-performing loans, resulting in a healthy and solid portfolio. During
the year, Ferratum adjusted risk policy rules to ensure stability in payment behaviour and for
a forward-looking effect on portfolio performance, as we may see pressure caused by inflation
impacting selected customer groups. Overall, impairments stood at 33% of revenues at the end of
2022, compared to 34% in 2021.
In addition to the web offering, Ferratum launched a progressive web application. A progressive
web app (PWA) is a website that looks and behaves like a mobile app. PWAs take advantage of
native mobile device features without requiring the end user to visit an app store, purchase the
app, and download software locally. Instead, a PWA can be located with a search engine query
and accessed immediately through a browser. Customers now have a faster and more convenient
way to access their “MyAccount” to make additional withdrawals or for making repayments. The
web application has been well received by customers, leading to thousands of Ferratum customers
already using it.
Throughout the year, Ferratum has continuously increased and improved the level of automation
in its processes, which has led to more efficiency, customer happiness and profitability. Ferratum
continued implementing, e.g., additional data sources for faster and better credit risk scoring,
new customer-friendly KYC solutions, and added payment options for incoming and outgoing
payments. Processes and efficiency in customer service also improved in 2022. By year-end, ef-
fortless and automated self-service channels handled around 80% of customer enquiries. The main
contributor of service automation was an AI chatbot, which handles 74% of customer queries
without transferring them to a human assistant. For customers, this means less effort and no
waiting, and for Ferratum, it means cost efficiency and refocuses Ferratum specialists on sales and
retention-related activities.
22
Ferratum is a pioneer in implementing the most advanced AI service tools, such as predictive
service utilising data analyses and providing more personalised experience, real-time customer
sentiment analyses, or AI video avatars with tutorial content explaining our services and products.
During the year, Ferratum successfully established a service centre offshore. Opening a service
hub in Asia results from labour - talent shortage in Europe and makes the operations more scalable
and cost-efficient. Ferratum also utilises a unique AI translation tool, which enables specialists to
serve customers in multiple languages without employing native speakers. Ferratum is a pioneer
with this innovative concept. As a result of these highly advanced service tools, our thoroughly
trained, native-speaking operational specialists in Malta can focus on more complex queries and
quality aspects.
At the end of 2022, Ferratum’s NPS score stood at 67, a 1pp increase from 2021. Ferratum customers
appreciate the effortless digital experience balanced with friendly and professional support from
our loan and service specialists, which give a good standing for long-term customer relationships
and business referrals.
Outlook and key growth drivers for 2023
The further roll-out of Credit Limit, the most popular financing service within Ferratum, together
with scaling the most profitable markets, are key growth drivers for 2023. The targets of increasing
EBIT in 2023 and 2024 by 5%, respectively, compared to the respective previous year, are supported
by continuing tight cost control, process efficiency, and automation. In addition, Ferratum actively
investigates growth opportunities for widening its service portfolio and geographic footprint.
23
Business Unit: CapitalBox
CapitalBox offers small and medium-sized companies (SMEs) financing through Credit Lines and
instalment loans. With a unique, fully digitalised process that allows needed funds to reach SMEs
as fast as within minutes from approved application, CapitalBox is the partner for short-term busi-
ness financing needs.
SMEs account for 99.8% of European businesses but are widely underserved, even unserved, by
traditional banks. The old-fashioned processes and offerings do not match the needs of SMEs
today. CapitalBox caters to these needs through its fast and reliable offering, backed by advanced
technology, experience, and resources offered by Multitude’s growth platform.
At the end of 2022, CapitalBox had three products across five markets, Finland, Sweden, Denmark,
Lithuania and the Netherlands.
24
Vision: Becoming Europe’s leading digital
SME lender
Customers
A typical CapitalBox customer has been in business for seven years,
has three employees and EUR 500,000 in annual revenues. They need
financing to grow and expand their business or to get through liquid-
ity fluctuations and seasonality, and value the innovative technology
approach and fast financial support that CapitalBox enables.
Products
Instalment Loan
Instalment Loans are working capital loans up to EUR 100,000. These
6–48-month solutions help SMEs finance, e.g., expansion, inventory,
marketing, hiring new talent, and purchasing and leasing new equip-
ment.
Credit Line
CapitalBox offers a Credit Line as a flexible form of finance to SMEs.
The approved Credit Line can range from EUR 2,000 to EUR 350,000.
Purchase Finance
Through partnerships with retailers, CapitalBox financing is available
to business customers for their purchases at a point of sale.
25
Highlights 2022
In 2022, CapitalBox reached EUR 20.3 million in revenue, a decrease of 6% compared to 2021 with
EUR 21.6 million. The EBIT stood at EUR -1.1 million, compared to EUR 2.4 million in 2021. The loan
portfolio increased from EUR 76.1 million at the end of 2021 to EUR 87.5 million at the end of 2022.
Improved performance resulted from a new underwriting process, tightened credit control, and
firm cost control throughout the operations.
At the end of Q2, the Group set up an internal team of experienced leaders to review the entire
CapitalBox operations. This team contained one designated leader for processes, IT, and opera-
tions, one for credit risk management, and one for marketing and sales. The team restructured
the CapitalBox organisation to a temporary change management organisation for the highest
efficiency and results. The key aims of the task force were to reduce operational and marketing
costs and to decrease credit losses.
During H2 2022, due to the organisation’s restructuring, operational costs were reduced. A signif-
icant contributor to this decrease was ensuring a broader channel mix. Due to solid actions in the
summer of 2022, the EBIT increased significantly in H2 2022 compared to H1 2022. As with other
costs, the impairments show a considerable decrease, 34%, in H2 2022 compared to H1 2022 due
to enhanced scoring of loan applications and implemented changes in the collection process. A
key contributor to lower impairments was moving the early collections to Multitude’s centralised
collections company, Pactum Collections. The ability to do so is a prime example of the benefits
for a business on Multitude’s growth platform. A further example of these benefits is CapitalBox’s
risk and analysis team integration into the Groups resources. This move allows CapitalBox as a
tribe to focus more on its core business while utilising the 17+ years of experience and expertise
in credit risk and analysis that the Group has. It also brings financial benefits in terms of reduced
costs within the tribe.
CapitalBox enhanced the application process by investing in higher automation in the onboarding
and KYC processes, which CapitalBox will continue to roll out across all operational countries
throughout 2023. Previously, CapitalBox was able to process and score applications within one
business day, already faster than most competition. With the new, improved process, CapitalBox
reviewed, scored and signed loans as quickly as in eight minutes without human involvement.
In Q4 2021, CapitalBox started a first pilot in purchase finance with Finnish furniture retailer Masku,
which continued in 2022. Credit Line has proven to be a significant positive contributor to the
development of CapitalBox. After a launch in December 2021 in Sweden, it is now live in all five
countries CapitalBox is operational. The product is fully standardised and thus allows rapid market
entry and expansion into further markets.
A new CEO for the CapitalBox tribe, Mantvydas Štareika, joined in December 2022, indirectly
succeeding Oscar Barkman who left the company to pursue new opportunities outside the Group.
26
Outlook and key growth drivers for 2023
CapitalBox expects the full impact of all actions taken in H2 2022 to realise during H1 2023. A key
contributor to growing revenues is the further increase of Credit Line. In 2023, CapitalBox aims to
achieve EUR 5 million in EBIT, increasing the equivalent number to EUR 10 million in 2024. Capital-
Box will achieve its goals through continued tight control of costs, growth of the Credit Line, the
expansion of distribution channels, and further implementation of the enhanced onboarding and
KYC processes, leading to further increased automation.
27
Why investors
trust us?
Our USPs
Why investors trust us?
We have a strong foothold in a market with high entry barriers
We offer financial and banking services across segments in a highly regulated field across 19 coun-
tries and their individual regulations. The regulatory environment makes it hard for new businesses
to enter the market and, even more, to operate across borders. We have repeatedly proven to
successfully navigate shifts in the regulatory environment and adapt accordingly in the market
while delivering good financial results and superior customer experience.
Our independent business units focus on unique customer segments and
unique customer experience
Each business unit serves an attractive, growing customer segment with a uniquely tailored cus-
tomer experience. These segments range from short-term consumer loans to digital wallet users
and sophisticated SME customers.
We have a diversified risk portfolio and the ability to react fast
We have a diversified customer portfolio across three customer segments and operate in 10 cur-
rencies. We possess financial and behavioral data from two decades; this data, paired with the
most recent technology and algorithms, makes us uniquely positioned to react to any regional or
global changes rapidly, be they financial, geopolitical or macroeconomic.
Our customers love us
The overall customer base of all brands on our growth platform consists of approx. 400,000
active customers. Our ability to attract new customers and offer them added value through an
increasing service portfolio allows us to expand further. Positive customer satisfaction numbers
across business units prove our success in keeping customers happy, leading to predictability and
recurring revenues for us.
28
We are well-positioned to strengthen our platform
A large customer base, a vast amount of intelligent and actionable data, profound scoring know-
how, funding capabilities, KYC processes and solutions, and unmatched regulatory expertise in
the field give us an industry-leading position to continue our transformation into an ecosystem
for further, exponential growth across a variety of financial services. We can achieve this growth
organically and in cooperation with partners to develop value-adding, next-generation financial
services for customers.
We have the means to democratise finance
Through the amount of data, knowledge, technology and geographical access we have built over
the past two decades, we are uniquely positioned to serve customers that have been, and remain,
underserved by traditional financial institutions - and even by the newer players in FinTech.
29
30
Multitude
Group ESG
Report 2022 –
The sustainable
growth
platform
ESG Report 2022
32
Our business 34
What we believe In 36
About the ESG Report 2022 38
The sustainable growth platform 38
ESG approach 40
Materiality assessment – Defining our ESG topics 42
Embedding ESG conscious practices – Our processes 44
Monitoring, reporting on, and improving
stakeholder well-being 50
Understanding and reducing our environmental impact 56
ESG KPIs dashboard – Progress towards our ESG goals 60
EU taxonomy report 61
Appendix: GRI Index 2022
Non-financial statement reference table 62
Contents
ESG Report 2022
33
ESG Report
2022
Our business
Multitude is creating an ecosystem through a growth platform that offers tried and tested services
as benefits to our own business units and to a wider pool of FinTech companies.
Our three business units, SweepBank, Ferratum, and CapitalBox enable us to meet the unique
needs of a broad range of customers, while the growth platform enables internal and external
businesses to grow and scale faster by utilising our centralised core operations, fostering finan-
cial inclusion and local economic growth.
Our Business Units
SweepBank
SweepBank seeks to provide customers with a personalised shopping and financing experience,
aligned with their expectations for sustainable financial solutions and backed by innovation and
partnerships for added value. With its partnerships, SweepBank is increasing efforts towards the
inclusion of businesses with a strong environmental and social focus.
The app is based on customer needs and the result of collaborating with customers in development.
It offers innovative features and can flexibly address shifting expectations, including sustainable
financing products and services.
Customers benefit from a green banking experience by using a cardless and paperless bank ac-
count. SweepBank promotes this experience, while providing the option to obtain a physical card
made of biodegradable material to cater individual market needs. SweepBank is also working
towards increasing the share of digital purchases which are considered greener than in-store pur-
chases.
ESG Report 2022
34
Ferratum
Ferratum gives customers the freedom to finance their lifestyles on their terms by offering solu-
tions appropriate to their individual financial circumstances and risk profile.
Customers needing a financial safety net benefit from the offering as a means to access finance
through a responsible, robust, fast, and easy application and loan decision process that is enabled
by state-of-the-art technology with AI.
As a seamless digital offering, Ferratum allows anyone with an internet connection, in those coun-
tries it operates in, a chance at flexible finance.
CapitalBox
European SME’s need for fast, uncomplicated access to finance is addressed as a one-stop solution.
Where traditional financing solutions are often unavailable to the customer due to the economic
environment or unable to meet SME needs in terms of speed of service, CapitalBox delivers fast,
digital processes to help.
CapitalBox leverages its strong financial expertise in digital lending, thereby supporting SME growth
and empowering further development and contribution to the resilience of local economies.
ESG Report 2022
35
What we believe in
ESG Report 2022
36
Multitude’s ESG values
Create positive change for customers and society.
Reduce our negative environmental and social impact.
Demonstrate empathy to customers and each other.
Ensure the holistic well-being of our employees.
Ensure transparency throughout the customer journey.
Conduct ourselves ethically and with integrity.
Protect the financial well-being of our customers.
ESG Report 2022
37
About the ESG Report 2022
This ESG Report 2022 presents information on our approach and progress as Multitude SE ("Multi-
tude" or "Group") in managing environmental, social and governance matters for the financial year
ending 31 December 2022. As a result of a materiality assessment engaging our key stakeholders
in 2022, we have set key topics. The report serves to meet obligations under Chapter 3a of the
Finnish Accounting Act 1336/1997 based on Directive 2014/95/EU.
The Global Reporting Initiative has been referenced for specific indicators and topics. In 2022,
we decided to review our level of voluntary disclosure framework alignment. In the future, it will
include full alignment with frameworks that support compliance with ESG disclosure regulation,
such as the Corporate Sustainability Reporting Directive and the European Sustainability Report-
ing Standards.
The sustainable growth platform
In 2022, Multitude launched the growth platform as part of unpacking the Group strategy, whilst
ensuring ESG remains core to our strategy by building a sustainable growth platform. The year
2022 has been a year of growth, as we commenced implementation of actions previously high-
lighted under the ESG strategy.
Our ESG efforts took place in uncertain economic times for customers, within the context of geo-
political crises, rising inflation, and prevailing attention to employee well-being in the new era of
hybrid work. We maintained our customer and employee focus in accordance with our values and
ambition to be the employer of choice in FinTech.
Globally and in the EU, governments have intensified ESG regulation, and ESG regulatory risks are
increasingly cited in leading risk reports as key risks. We are preparing for these requirements,
including those under the Corporate Sustainability Reporting Directive, which will require robust
reporting on ESG.
ESG journey
We started our ESG journey in 2021, convening the Group ESG Steering Committee that enables
the implementation of ESG initiatives across business units and functions. The publication of our
first ESG Report under a new Group strategy followed.
In 2022, the ESG Steering Committee outlined metrics and targets to support the 2025 ESG goals,
including the launch of a new Responsibility Index which surveys customers on how responsible
our practices are, in addition to other factors comprising the index.
We published several policies in 2022 to support ESG integration and management progress: the
ESG Policy incorporating the Environmental Policy, the Human Rights statement, the Hybrid Policy
and the Diversity and Inclusion Statement.
ESG Report 2022
38
Early on our journey, we increased Board level engagement in ESG. This engagement was increased
by including ESG in Board Committee charters, addressing, e.g., topics such as diversity and in-
clusion on the agenda of the People and Culture Committee (former Remuneration Committee).
During 2022, we started measuring the carbon footprint of our operations and lending. Our goal is
to align with broader societal aims of combatting climate change by taking action to understand
our negative impact and to reduce it.
We continue our journey with plans to accelerate our efforts regarding our processes to manage
ESG risks, impact and opportunities, to engage our employees in ESG, and drive engagement
towards broad ownership of ESG activities within the organisation.
Q3 2021
• ESG Steering Committee
convened
• 2025 ESG Goals
published
• ESG Values Survey
March 2022
• First ESG Report
published under new
Group strategy
June 2022
• Metrics and targets set
• ESG Policy published
• Human Rights Statement
published
• New Hybrid Policy finalised
April 2022
• Responsible Lending
Index launched
December 2022
• Diversity and Inclusion
statement and targets
published
ESG milestones
ESG Report 2022
39
ESG approach
Our definition of ESG is at the core of who we are as an organisation. We have the vision of
becoming the most valued financial ecosystem and believe that this can only be achieved if we
understand our impact on society. Backed by our regulatory and technology know-how, we work
to serve the underserved through our growth platform that supports our business units in democ-
ratising financial services and consciously making them faster, easier to access, and greener.
Our ESG approach focuses on three areas of impact, the first two are people and processes, where
we believe our impact is most significant. This means widening access to financial products and
services whilst ensuring that our customers and employees have positive experiences underpinned
by a responsible policy environment. This approach is complemented by building towards a sus-
tainable growth platform that minimises the negative impact of operations and product offerings
on the environment.
ESG Report 2022
40
Our ESG ambitions
In 2021, we articulated our 2025 ESG goals that define our ambitions on people, processes, and
the environment. During the first half of 2022, we finalised ESG metrics and targets for each of the
goals with the exception of the environment, where we piloted the carbon footprint measurement
programme.
PROCESSES
1. Embed ESG conscious practices
We want to consciously embed ESG in our business unit activities and relationships with partners,
suppliers, and other stakeholders. We are evolving our processes and governance mechanisms
towards the integration of ESG.
PEOPLE
2. Monitor, report on and improve stakeholder well-being
Our customers are the reason we exist, and our people are why we can deliver fast, easy, and
fully digitalised financial services to customers. We have implemented NPS for our customers and
employees and a Responsibility Index to measure how responsible our customers feel we are.
ENVIRONMENT
3. Understand and reduce Multitude’s environmental footprint
Given the urgency of collectively addressing climate change as a society, we want to play our
part in supporting the transition to a low-carbon economy. Through our digital platform, we offer
cardless banking and paperless processes and seek to measure and manage our impact and our
efforts in this area.
1. Embed ESG Conscious
Practices
2. Monitor, report on, and
improve stakeholder
well-being
3. Understand and reduce
the Group Environmental
Footprint
Sustainable Growth
Platform
E S G
ENVIRONMENT PEOPLE PROCESSES
ESG Report 2022
41
Materiality assessment – defining our
ESG topics
In 2022, we conducted a materiality assessment to understand and prioritise issues that matter
most to our stakeholders and to the execution of our strategy. The prioritised issues informed the
focus of this ESG Report and support alignment with our ESG programme and KPIs with what
matters to our stakeholders and performance.
A long list of potential issues was identified, and internal experts then assessed the list of potential
ESG topics for relevance to their areas of focus. These experts included investor relations, legal and
compliance, customer relations, financial planning, and risk management.
We surveyed key stakeholders on shortlisted topics, grouped into themes, and consulted our inter-
nal stakeholders to provide insight into their importance for the execution of our strategy.
Internally, we further engaged a panel on significant employee matters. We have identified the fol-
lowing ESG issues as priorities due to their relevance to strategic execution and to our stakehold-
ers. The identified topics are addressed in our ESG metrics and targets and throughout sections
of this report.
2022 Materiality assessment
Environmental Social Governance
1. SME lending carbon emission 2. Responsible lending
3. Transparency
4. Financial inclusion
5. Customer satisfaction
6. Employee well-being
7. Cybersecurity and financial crime
prevention
8. Data protection
9. Business ethics and integrity
Priority issues
ESG Report 2022
42
1
Diversity and inclusion
2
Skills development
3
Transparency
5
Responsible lending
4
Well-being
Relevant UN SDGs
As part of the decision to review the use of voluntary frameworks, we will be reviewing our process
to identify material issues and enhance our implementation of the double materiality perspective
in accordance with the Corporate Sustainability Reporting Directive and the European Sustain-
ability Reporting Standards with the requirement to report commencing the 2024 financial year.
The European Sustainability Reporting Standards define a process for determining impact and
financial materiality under the double materiality perspective.
Top employee issues
ESG Report 2022
43
Embedding ESG conscious practices –
our processes
ESG risk management
As Multitude, we are in the initial stages of embedding ESG risk management. Prior to this, we had
been managing certain ESG risks in operational risk management frameworks, such as data pro-
tection. Our ESG risk management integration efforts are therefore aimed at explicitly assessing
ESG towards holistic risk management and supplementing processes for existing risk categories,
with consideration of additional risks or risk drivers.
Responsibilities for effective oversight of risk management reside with the Chief Risk Officer and
the Group Risk Committee. These are, on ESG matters, supported by the Group ESG Officer, who
provides input on the integration of ESG into the risk management framework and the ESG risk
assessment process.
In June 2022, we published the Group ESG Policy, outlining Group policies to manage ESG matters
and risks. A newly convened ESG Risk Forum, comprising members of the Risk and ESG teams,
will further support implementation of the ESG Risk Policy and integration of ESG into the Group
risk management framework.
ESG governance
We have established a governance structure for ESG with clearly defined responsibilities. The
governance structure supports our efforts to be a sustainable growth platform that serves the
underserved responsibly, demonstrating accountability at multiple levels of our company.
The Group Board of Directors oversees the development of the ESG strategy, as well as goals and
policies relating to ESG. Drawing from the diverse knowledge, skills, and experience, including in
ESG, the Board provides insight on key ESG matters, reviewing progress on KPIs and the imple-
mentation of our strategy.
The Board is supported by committees that review specific ESG topics. In 2022, the Remuneration
Committee was renamed to the People and Culture Committee, with the inclusion of human re-
sources matters, such as diversity and inclusion addressed in its charter, and the Risk Committee
explicitly included ESG risk in the committee charter.
Executional oversight of the ESG strategy lies with the Group Chief Executive Officer, who co-
chairs the ESG Steering Committee with the Group ESG Officer. The ESG Officer drives ESG strat-
egy development and implementation, supported by the ESG Steering Committee that enables
the embedding of ESG across business units and functions. The cross-functional and ESG Steering
Committee comprises leadership from the business units, IT, HR, Investor Relations, and Risk Man-
agement.
ESG Report 2022
44
• ESG Strategy approval and performance monitoring
• ESG incorporation into strategic objectives
• Integration of ESG into Board and Committee practices
• ESG risk management
oversight
• Preparation of ESG risk matters
for the Board
• Monitoring of ESG internal
controls
• Monitoring of ESG reporting
process
• Preparation of ESG audit
matter for the Board
• Review of matters and
reporting to the Board on HR
policy, including Diversity and
Inclusion, leadership and
remuneration
BOARD OF DIRECTORS
• Overview of company compliance with ESG strategy
and regular reporting to the Board on ESG
CEO
RISK COMMITTEE AUDIT COMMITTEE
PEOPLE & CULTURE
COMMITTEE
• Leading ESG strategy develop-
ment and implementation
• Reporting to the Board and
committees
• Chairing ESG Steering Committee
and ESG stakeholder engagement
• Chaired by Group CEO and Group
ESG Officer
• Supporting development and
implementation of ESG strategy
• Development of relevant ESG
goals, KPIs and initiatives
• Implementation of business unit or
function ESG strategy
GROUP ESG OFFICER
ESG STEERING
COMMITTEE
BUSINESS UNITS
& FUNCTIONS
ESG governance structure
ESG Report 2022
45
Lending responsibly
Responsible lending is a driver of our sustainability and legitimacy as a credit provider in the
communities we serve. Serving the underserved consumer responsibly can only be achieved by
selecting the right customer through the implementation of credit-worthiness procedures that
reduce the risk of over-indebtedness and negative impact on financial well-being. This means pro-
viding sufficient information to potential customers, collecting the right information, and utilising
the right tools to determine a customer’s ability to repay the loan in full and on time.
Over the past nearly two decades, we have designed robust processes and procedures that gener-
ally incorporate a range of controls, such as independent credit-worthiness checks on public and
private databases and credit bureaus, which are carried out in accordance with legal requirements.
We ensure that the right customer is paired with the right product by applying strict policy rules
and filtering, a sophisticated loan scoring system combining access to internally, privately, and
publicly available data with proprietary self-learning algorithms, and by evaluating customer af-
fordability and product suitability.
In addition, our employees are regularly trained and expected to demonstrate a high level of skill,
knowledge, and best practices when dealing with customers, ensuring that we provide appropriate
and consistent quality support throughout the customer journey.
Our responsible lending principles
1. Only lending to customers that can repay the loan in full and on time
2. Providing all legal documentation in a clear and transparent way for informed decision-mak-
ing
3. Abiding by applicable consumer protection laws
4. Ensuring a non-discriminatory customer selection process
5. In many cases, subject to applicable conditions, we seek to prevent negative cycles of debt
by only granting one loan to a customer at a time and adhering to a one-day "cooling off"
period after repayment
6. Not allowing loan roll-overs or granting advances to finance a customer’s unpaid interest or
fees until the customer’s outstanding loan has been paid*
*Does not apply to revolving loans due to their nature
ESG Report 2022
46
Percentage employees that received training is calculated based on the total number of employees at the time of training.
Responsible business
We strive to demonstrate high ethical and responsible business principles in decision-making, un-
derpinned by a robust compliance framework and policy environment. We have a Code of Business
Conduct and Ethics that is communicated to all employees and has been approved by the Board
of Directors. The Code of Business Conduct and Ethics sets out the minimum standards for em-
ployee interactions with customers, competitors, business authorities and shareholders, including
on bribery and corruption, and conflicts of interest.
Anti-bribery and corruption
We have implemented a zero-tolerance approach to bribery and corruption. It is described com-
prehensively in the Code of Business Conduct and Ethics, which defines bribery as the offer, prom-
ise, transfer, request or agreement to receive anything of value, whether directly or indirectly, to or
from any person, in order to induce that person to perform their roles improperly or, to influence
them with the intention of obtaining or retaining business or an advantage in the conduct of busi-
ness and corruption is defined as the misuse of entrusted power or public office for private gain.
Employees are required to conduct an appropriate level of due diligence regarding suppliers and,
where necessary, include clauses relating to anti-bribery and corruption in agreements. Employees
are, in addition, required to report suspicious activity to the Chief Legal and Compliance Officer.
In 2022, no incidents of bribery or corruption were reported within Multitude Group.
Whistleblowing
Multitude’s Whistleblowing Policy is outlined in the Code of Business Conduct and Ethics, which
defines whistleblowers as persons who expose improper practices such as serious misconduct,
dishonest or illegal activity within the Group. Whistleblowing is, therefore, the disclosure by a
person with information regarding improper practices within the Group. The code provides a list
of improper practices and sets out internal reporting mechanisms.
Reports of improper practices can be submitted in several ways, including as an anonymous report
via an intranet channel ensuring confidentiality, protecting the reporting person’s identity and any
third parties mentioned in the report.
As Multitude, we make room for escalation of suspected violations of financial markets regulation
and bribery and corruption concerns to the Leadership Team, with audits conducted depending
on the nature, scale and complexity of the situation.
Anti-bribery and corruption training
In 2022, we undertook a training programme extended to all employees on compliance topics,
including anti-bribery and corruption. Employees were required to read the code and to complete
tests to confirm understanding of concepts.
No. of employees that received training % Employees that received training
542 96%
ESG Report 2022
47
Protection of customer data
Ensuring the protection of customer data is central to our ability to maintain integrity and trust
in our countries of operation. We employ robust data protection procedures and policies that ad-
dress protection of customer information from theft, damage, and destruction, and are committed
to upholding data protection laws and regulations and aligning with best practices and principles
on data protection.
We ensure that we are lawful, fair, and transparent with regard to data handling, communicating
to customers on how data is used and protected and that we have the lawful basis to handle their
data. Data is collected and stored for specified, explicit and legitimate purposes.
In instances where the nature of our services require that we share personal data as part of our
operations, we strictly adhere to financial industry secrecy obligations and work with carefully
selected and trusted partners that need the data to provide the requested service, third parties
performing duties arising from the law, and those that the customer has given consent that we
share data with.
Training on data protection is provided to employees annually and new employees receive the
training as part of the onboarding programme, within the first two weeks of joining. Additional
training programmes are implemented for team members with close and regular interaction with
customers and their personal data.
We monitor our performance with regard to data protection against our policies with regular
audits conducted to ensure continuous compliance and prevention of breaches and violations. Our
robust data protection framework is described on our website and in our ESG Policy published in
June 2022.
In 2022, no substantiated customer complaints concerning breaches of customer privacy or leaks,
thefts and losses of customer data were recorded. This demonstrates the effectiveness of our
framework to protect customer data in accordance with our values and commitment to the highest
ethical principles with regard to the handling of data.
Cybercrime prevention
We consider the prevention of cybercrime to be a key driver of our success. We have invested in
our cyber security management programme with focus on increasing security in systems, net-
works, and processes. We implement information security controls at all levels of the company
with every control designed using a ‘plan-for-failure’ approach to ensure that should one control
level fail, it does not put Multitude’s systems, networks, or data at risk. These efforts are supported
by a robust reporting environment including the Information Security Team giving regular updates
to the IT Governance, Risk and Compliance (IT GRC) Committee. Such updates include reporting
on established Key Risk Indicators (KRI) in various information security domains. In addition, the
Group Risk Committee receives updates upon request. Other matters related to information se-
curity, such as fraud, are addressed in relevant areas, including the Group Fraud and Risk teams.
Training and security awareness initiatives are a central part of our approach to cybercrime pre-
vention, and we train employees throughout every year. We utilise several methods and platforms
for employee training including games, audio-visuals with mandatory tests for each online course,
and regularly conduct phishing assessments to monitor employee risk scores. Employees can ac-
cess their scores at any time, track their performance, and upskill where needed.
ESG Report 2022
48
Responsible tax governance
We seek to demonstrate the highest ethical conduct with regard to tax matters, meeting the ex-
pectations of our stakeholders including investors, customers, and society. Our tax team oversees
the tax strategy, which is reviewed annually and when material changes to the tax environment
occur.
Our Group value of transparency is central to our approach and commitment to be responsible in
dealing with tax matters in jurisdictions in which we operate.
This means:
• Meeting all statutory and regulatory tax obligations
• Acting with reasonable care in relation to all tax filing and payments
• Disclosing all relevant facts and circumstances to the tax authorities
• Resolving ongoing matters in a collaborative, courteous and timely manner
• Actively engaging with Tax Authorities on a real-time basis to minimise tax risk as part of the
Group’s effective tax management
Due to the complexity of the tax system within which Multitude operates, our long-term tax goals
are consistent with our mission and relate to avoiding tax risks, as well as making tax payments at
the currently required level. To avoid these risks, we update the identification and analysis of risks
on an ongoing basis, taking analysis of our historical data, analysis of external data including court
rulings and tax interpretations, reports and advice received from tax experts, tax advisors, legal
advisors, or auditors into account. The assumption is that the maximum level or type of tax risk
that an organisation can accept to achieve a financial or strategic goal is low. This means that we
are unwilling to bear risks, and when in doubt, choose a safe solution that does not generate risks.
In instances where a tax law issue requires additional analysis by an external advisor, our personnel
reports such a need to the Tax Team. The Tax Team decides on the performance of the relevant
analysis. Legal issues that may directly or indirectly affect tax settlements are consulted with the
Tax Team.
During 2022, we continued to enhance the training platform to maximise the effectiveness of
delivered training by using a risk score feedback-loop mechanism to enrol employees on specific
follow-up topics, depending on where needed. Training hours increased to 5,168 during 2022, com-
pared to 1,763 hours in 2021 when we first launched the new training platform. Following significant
efforts regarding security awareness on phishing attacks, there was a substantial improvement of
70% in the phishing simulation click rates when comparing the monthly average click rates of 2022
to 2021. Cybersecurity training and awareness initiatives are supported by the engagement of em-
ployees on our security culture. In 2022, as part of monitoring the overall approach to information
security by employees and providing feedback to employees on progress on security awareness,
we conducted the annual Security Culture Awareness survey.
2021 2022
Total training hours 1,763 5,168
Employees that received training in
cybercrime prevention
91% 89%
Total number of employees trained 939 921
Cybercrime prevention training
ESG Report 2022
49
Monitoring, reporting on, and
improving stakeholder well-being
Our customers
Customer centricity is enshrined in our Group values and is core to our ESG approach. We hold
ourselves to the highest standard regarding the quality and speed of services provided to cus-
tomers. This high quality and speedy service is enabled using a fully digital customer journey that
offers "click to serve" user-friendly self-help tools and a well-trained customer service team. Smart,
AI-based virtual assistants can solve most customer queries, meaning that customers receive as-
sistance faster.
The digital journey is supplemented by empathetic customer support that considers changing
circumstances of customers, fairness, and transparency throughout.
Our approach favours strong customer engagement, including through customer surveys that so-
licit feedback on products, services, and quality of support. Each of our business units undertakes
a Net Promoter Survey.
We also support customers with educational initiatives for a better understanding of financial
products and are aiming to increase the level of educational content accessible on our website
over time. In setting our ESG ambitions we focused on education for the Ferratum business unit
which has been developing initiatives to better support customers in line with efforts to be a
responsible lender with an educated customer base.
Business unit
NPS score as of 31 December
2022
2025 Target
Ferratum** 67 ≥ 65
SweepBank* 42 ≥ 65
CapitalBox** 63 ≥ 65
*SweepBank NPS is based on revenue driving customers with active Prime or Credit Card product.
**NPS as at 31 December 2022, except for CapitalBox with average NPS on account of smaller sample size
Ferratum educational content as at 31 December
2022
2025 Target
15% ≥ 50%
ESG Report 2022
50
Monitoring our lending practices – Responsible Lending Index
Our commitment to responsible lending extends to monitoring of our practices. In 2022, we
launched a Responsible Lending Index. It was piloted by Ferratum, the business unit with our
largest share of consumer credit customers and one that is aiming to be a leader in responsible
lending.
Index components
a. Gender bias in lending assessments
b. Default score measured by the 90DPD*
c. Responsible Lending Survey: customers are asked to indicate perceptions on transparency,
flexibility, and ease of understanding the loan conditions and trustworthiness.
*Days past due
Each component’s score is weighted to determine the overall index score. The responsible lending
survey score was the highest score achieved as at 31 December 2022, followed by the gender bias
score. The higher score in the survey signals customers benefitting from the business unit commit-
ment to transparent product pricing, with no hidden fees and ensuring that we meet expectations
on information provided throughout the customer journey.
The current overall score is 4.3 out of 5, which we consider to be a high level of performance across
the components. Our 2025 target is 4.5.
4.3
4.3
Responsible Lending
Index Score as at 31
December 2022
4.5
2025 Target
1 5
Average
• Gender Score
• Default Score
• Responsible Lending
Survey Score
Responsible Lending Index score
ESG Report 2022
51
Our people
As an aspiring leader in FinTech, attracting and retaining the best talent and people are key to
our success. We aim to foster an engaged workforce where everyone can participate in meaning-
ful work in an environment that encourages entrepreneurial spirit, candour, and personal career
growth, underpinned by an agile way of working.
Employee development
We value our ability to grow talent from within and seek to empower employees through training
and development opportunities along the employee journey. Employees have access to a learning
platform comprising over 16,000 courses, and after conducting a survey in 2022 to assess training
needs of employees, we plan to expand these programmes. In addition, we provide training on
compliance, AML, anti-bribery and corruption, data protection, cyber security, and specific training
to teams, such as sales teams.
Performance development and career reviews are conducted bi-annually, providing regular feed-
back to employees in line with our Group values of transparency and candour. Over the course
of 2022, we have invested in building a core competency framework together with experts in the
field, and gathered feedback across the organisation. We are now in the process of finalising
Multitude’s tailor-made core competency model that reflects our values and way of work.
The competency framework will be embedded in all people-related processes over the course of
2023 to further enable leaders to grow their teams, as well as enhance the employee journey and
experience with Multitude.
ESG Report 2022
52
Diversity and inclusion is embedded in our DNA
We pride ourselves in having a diverse workforce with nationalities from multiple countries across
the world. Our products and services are available across the EU to customers with different and
unique needs, and we seek to embody this diversity of our clients in our approach to provide ser-
vice in their respective languages and with an understanding of the customers we serve, including
their culture.
We strive to be inclusive, celebrating our differences and having a zero-tolerance approach to
discrimination based on gender, gender identity, race, age, sexual orientation, ethnicity, nationality,
country of origin, religion/non-religion, skills, work experience, socio-economic background, family
structure or marital status. Inclusion to us means every voice finding a place to thrive at Multitude.
In 2022, the Group outlined its commitment to fostering diversity and inclusion in a statement
approved by the Board of Directors and published on our website. The Diversity and Inclusion
Statement lays the foundation to the diversity and inclusion programme and sets the pillars and
targets regarding gender diversity in the management and Board. Subsidiaries are expected to
align with these core principles over the next year. The Group has, in the Equal Opportunities
Policy, Code of Business Conduct and Ethics and Anti-harassment Policy, outlined how we ensure
a working environment that is fair and free of discriminatory practices or harassment.
Employee engagement
Employee engagement is an important pillar in our approach as Multitude. We want to drive a cul-
ture of openness that allows diverse views and encourages employee feedback on our practices.
We conduct a bi-annual survey to determine the employer net promoter score (eNPS) and gather
insights to inform areas of focus regarding employee matters.
With the new macro-economic environment in 2022, and in line with the business strategy, we
continued to streamline the teams’ setups to further enable their ability to thrive. Following a
norming phase, the teams are in a good position to grow and improve employee engagement.
eNPS 2021 eNPS 2022 2025 Target
12 7 25
Average training hours 2025 Group target
17 15 Training Hours Per Year
Total employees Managers Other employees Females Males
76% 62% 78% 75% 81%
Employee training
Performance and career development reviews
ESG Report 2022
53
Employee well-being
The well-being of our employees is a material issue for us. In 2022, an essential step has been
to formalise the Hybrid Policy which addresses the need for a flexible working environment to
support a healthy work-life balance. Our new Hybrid Policy guides our employees on our hybrid
model, enabling work from home partially whilst maintaining a culture of engagement with fellow
employees.
In addition, we take matters of safety seriously in our offices across the world by ensuring to
comply with safety standards and regulations relevant to the respective jurisdiction. For example,
during the COVID-19 pandemic, we adhered to regulations and prioritised the safety of our staff
with work-from-home being the first option.
We continue to prioritise health and safety similarly between offices, depending on relevance,
implementing health and safety training or awareness days. For example, we organised first aid
and fire warden training in Malta, and an ergonomics evaluation in Germany. Our offices provide
first aid kits, and some include tools such as AED machines for emergencies.
In 2023, we will launch a bi-annual employee wellness survey to get a frequent pulse on our em-
ployees’ emotional well-being to allow us to further improve the employee journey within Multitude.
Employee benefits
In addition to the hybrid working environment, we offer a Matching Share Plan to all employees,
which supports all employees in becoming Multitude shareholders. All employees can invest up to
10% of their annual salary towards the purchasing of shares, which are matched 1:1 by the company
after a two-year holding period.
Females Male
44% 56%
Employee diversity
Female Managers Male Managers Female Board Members Male Board Members
36% 64% 25% 75%
Employees under 30
years old
Employees 30 – 50
years old
Employees over 50
years old
Total 25% 68% 7%
Management 10% 80% 10%
Board 0% 25% 75%
Employee data as at 31 December 2022
ESG Report 2022
54
Permanent Temporary Full-time Part-time
Female 286 1 271 15
Male 363 46 399 10
Female hires Male hires Female turnover Male turnover
108 82 72 102
Total no. employees as of 31 December 2022 649
Employee information
All employees are encouraged and supported to learn and grow by us giving access to an online
learning tool with more than 16,000 courses to choose from, anytime, anywhere and in any subject
they prefer. The tool offers a wide range of courses taught by industry experts in business, IT, soft
skills, leadership, and in creative subjects to name a few.
We offer several other benefits, such as a wellness benefit, food allowance, or weekly breakfast/
lunch. Benefits are unique to the contexts and needs of our different and diverse locations.
Multitude IT internship program
We are committed to nurturing the next generation of IT leaders through training and devel-
opment initiatives for local communities. Our Information Technology hub, Multitude IT Labs,
provides internship opportunities to students preparing them for joining the job market. Interns
gain hands-on work experience by working with a mentor that supports their growth and learning.
During 2022, two interns joined the programme and one of them joined the team permanently.
This female intern, now a full team member, further supports our Group-wide efforts in increasing
gender diversity in recognition of the prevailing gender gap in FinTech.
Serving our communities
We recognise that to be a good corporate citizen in the communities in which we provide products
and services, we need to be aware of our impact, including the positive impact we can make on the
lives around us through our support for the right causes.
In 2022, we supported non-profit organisations through donations in the areas of environment,
health and humanitarian efforts, poverty, human rights, and animal rights. Our programmes in-
volved our employees by allowing them to nominate and vote for the causes we supported. The
active participation of our employees in our donations programme demonstrates a strong align-
ment within the company and being a force for positive impact in the lives of people. During 2022,
we donated EUR 70,000 to charities globally.
Our approach to community contribution is responsive when needed, supporting, e.g., in the event
of wars and political instability. We also donate IT equipment to organisations in need, allowing us
to support educational initiatives in some of our countries of operation.
ESG Report 2022
55
Understanding and reducing our
environmental impact
As Multitude, we recognise our responsibility to minimise adverse environmental impact and con-
tribute towards societal goals to mitigate climate change, including by implementing policies and
carbon reduction plans.
In 2022, we published our first Environmental Policy. It lays the foundation for our actions related
to the environment and outlines commitments towards protecting the environment and managing
environmental matters. We expect the Environmental Policy to evolve to align with best practices
and implemented measures by us and our subsidiaries.
The next step in the programme is to enhance our monitoring of environmental actions and com-
munication on the application of the Environmental Policy. We want to support the Policy with
meaningful targets, enabling us to track and communicate our progress.
We already encourage our offices to implement actions that reduce negative impact on the envi-
ronment. Our office actions include recycling, reuse, and selection of glassware, requesting digital
processes from vendors, water control valves, LED lighting with motion sensors, a paperless cus-
tomer experience, and where paper is needed, use FSC certified paper.
In selecting buildings to lease, we encourage the selection of buildings demonstrating strong
sustainability ratings. Some of our leased offices and buildings have achieved a BREEAM rating
of "Very Good" to "Excellent", e.g., our office in the Multitude IT Labs building in Slovakia, which
serves as our technology hub. In 2022 the total energy consumption of our office buildings was
534,813kWh.
We also take care to minimise waste with regard to our IT equipment, which includes allowing em-
ployees to purchase equipment or obtain it at no cost. IT equipment is also donated for education
purposes. In some of our offices, we have facilitated the reuse of office furniture by our employees,
reducing waste.
ESG Report 2022
56
Group environmental commitments
The Group commits to:
1. Promoting initiatives to minimise environmental degradation and support sustainable natural
resource management
2. Contributing towards global efforts to combat climate change through actions undertaken
on and off our office premises
3. Educating ourselves on climate and environmental matters through awareness training
4. Integrating environmental matter consideration into our processes and governance
5. Integrating environmental criteria into our procurement processes
6. Complying with environmental regulations relevant for the office of operation or requesting
evidence of such compliance as part of contractual lease agreements
7. Evolving our environmental performance monitoring and practices to align with best prac-
tice and the expectations of our stakeholders
ESG Report 2022
57
Measuring our carbon footprint
In 2022, we began our efforts in measuring the carbon footprint of our operations, from offices to
purchases and lending. The programme’s initial phase focused on addressing data gaps and build-
ing collaborative teams with champions to support data provision to our carbon measurement
partner.
Scope 3
For scope 3 emissions, we started to assess emission levels of business loans, partially based
on Partnership for Carbon Accounting Financials (PCAF) framework, which we aim to continue
to reference as we progress in this area. Additionally, under scope 3, we assessed the impact of
purchases.
Scope 2
In measuring scope 2 emissions, we engaged our colleagues across our offices to collect building
data and have initially focused on addressing emissions arising from electricity consumption. We
will continue to enhance data collection in this area towards disclosing further indicators.
Scope 1
We will also be assessing our Scope 1 emissions in the next phase of our carbon footprint measure-
ment programme.
2022 Carbon Emissions Unit Emissions
Scope 2: Indirect Emissions Tons CO₂e 196
Purchased electricity and heating Tons CO₂e 196
Scope 3: Indirect Emissions Tons CO₂e 29.591
Purchases Tons CO₂e 8.575
SME Lending Tons CO₂e 21.016
Total Tons CO₂e 29.787
Emissions per €M revenue Tons CO₂e 140
Emissions per €M financed
through SME loans
Tons CO₂e 200
Emissions per employee Tons CO₂e 46
Notes
1. All data is subject to ongoing review to enhance quality in accordance with relevant standards and best practice
2. Financed emissions refers to CapitalBox loans with methodology based on the The Partnership for Carbon Accounting
Financials (PCAF) Global GHG Accounting and Reporting standard.
3. PCAF Score 5 methodology was used in calculating financed emissions and the Group aims to improve data quality
towards lower score levels.
4. The financed emissions calculation factored in outstanding loan amounts, sectoral asset turnover ratios and emissions
per unit revenue using Exiobase as source.
5. Outstanding loan amount is refers to loans outstanding as at 31 December 2022 excluding accrued interest
6. Employees total is FTE as at 31 December 2022 (649 employees)
ESG Report 2022
58
Greening purchases and finance
In our business units, we aim to provide products and services that support the transition to a
greener economy, including through the paperless customer experience.
SweepBank wants to offer simplified banking and financing solutions to underserved customers
in a way that minimises negative impact on the environment. Early in 2022, the business unit set
a goal of the online share of digital transactions reaching 65% by 2025, significantly more than
point-of-sale transactions. Later in the year, we redirected focus to our credit card customers
as part of the business near-term strategic objectives. As at 31 December 2022, point-of-sale
transactions stood at 42%. The commitment to being a shopping and financing app remains core
to our approach and, in 2023, we expect an increase in our digital purchases.
ESG Report 2022
59
ESG KPIs dashboard
Set & meet emission reduction targets for 2025
> 65% of Sweep app purchases are digital
Ferratum Responsible Lending Index Score ≥ 4.5* with 5 as
maximum score achievable
Q4 Score: 4.3/5
44% of purchases digital as at 31 December 2022
Scope 2 & 3 measurement – Publication in Q1 2023
≥ 50% Ferratum customer content educational
Bi-annual Performance and Development Reviews
Average 15 hrs training per employee per year
eNPS of 25
38% of board and 38% of management are female
Materiality Assessment Integration in ESG Strategy
ESG Policy and Human Rights Statement implemented
ESG assessment implemented for key suppliers and business
relationships
15% as at 31 December 2022
Ongoing to be concluded in Q1 2023
Achieved for 2022
Updated Materiality Assessment completed and
double-materiality assessment planned for 2023.
ESG Policy and Human Rights Statement published
June 2022
ESG assessment framework under revised
procurement strategy in development
NPS ≥ 65 NPS ≥ 65 NPS ≥ 65 NPS: 67 NPS: 42 NPS: 63
• eNPS of 7 and Group efforts on track for
eNPS of 25
• New Hybrid Policy Implemented
• Diversity and Inclusion Statement finalised
• Management Female: 36% Board Female:
25%
UNDERSTAND AND
REDUCE THE GROUP
ENVIRONMENTAL
FOOTPRINT
MONITOR, REPORT
ON AND IMPROVE
STAKEHOLDER
WELL-BEING -
CUSTOMERS
EMPLOYEES
EMBED ESG
CONSCIOUS
PRACTICES
PROGRESS TO
2025 GOALS
2025 TARGETS2025 GOAL
E
S
G
ESG Report 2022
60
EU taxonomy report
Article 8(1) of Regulation (EU) 2020/852 (the "Taxonomy Regulation") obligates certain large
undertakings subject to Articles 19a or 29a of Directive 2013/34/EU to publicly disclose informa-
tion on how and to what extent their activities are associated with environmentally sustainable
economic activities as defined under the EU Taxonomy legislation.
The Commission Delegated Regulation 2021/2178 (the "Disclosures Delegated Act") specifies the
disclosure obligations under Article 8 of the Taxonomy Regulation. This report fulfils the obligation
under Article 8 of the Taxonomy Regulation and Article 10 of the Disclosures Delegated Act to
disclose the proportion of taxonomy-eligible and taxonomy non-eligible activities for the financial
year ending 31 December 2022.
Multitude did not identify any eligible activities during 2022.
Taxonomy-eligible activities as a proportion of total
covered assets. *
0%
Taxonomy non-eligible activities as a proportion of
total covered assets.
100%
Exposures to governments, central banks, and
supranational issuers as a proportion of total covered
assets**
9.65%
Derivatives as a proportion of total covered assets*** 0.46%
Exposures to undertakings that are not obliged to
publish non-financial information pursuant to Article
19a or 29a of Directive 2013/34/EU
12.63%
Trading book as proportion of total covered assets 0%
On-demand interbank exposure as a proportion of
covered assets. ****
22.15%
Total Covered Assets in EURm 692.3
*Article 7 of the Disclosures Delegated Act states "exposures to undertakings that are not obliged to publish non-fi-
nancial information pursuant to Article 19a or 29a of Directive 2013/34/EU shall be excluded from the numerator of key
performance indicators of financial undertakings." 1. Given that SMEs are not obliged to publish non-financial information,
Multitude deemed exposures to SMEs to be not eligible activities for the purposes of the assessment. 2. Multitude has
bond receivables from entities not required to publish non-financial information.
**Includes receivables from Central Bank of Malta, Central Bank of Czech, Central Bank of Lithuania, and Central Bank of
Sweden
*** Includes all derivative financial assets (all our derivatives are non-trading)
**** Cash and cash equivalents
Covered Assets: 1. Covered assets include cash and cash equivalents (on-demand interbank exposure). 2. Excludes
investments in subsidiaries as eliminated in the Group’s consolidated financial statements. Total covered assets refer to all
on-balance sheet exposures except for sovereign exposures.
ESG Report 2022
61
Appendix
GRI Index 2022
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE
OMISSION/
COMMENT
General Disclosures 2-1 Organisational Details
Our Business, p.34-35
Annual Report 2022
Multitude SE in brief, p.4-5
What is Multitude?, p.15
General Disclosures 2-2
Entities included in the
organization’s
sustainability reporting
About the ESG Report
2022, p.38
All entities covered in
the Group Annual
Report 2022 are
included in the ESG
Report 2022.
General Disclosures 2-3
Reporting period,
frequency and contact
point
About the ESG Report
2022, p.38
General Disclosures 2-4
Restatements of
information
No restatements
General Disclosures 2-5 External assurance
External assurance is
not conducted
Activities and workers
General Disclosures 2-6
Activities, value chain
and other business
relationships
Our Business, p.34-35
Annual Report 2022
Multitude SE in brief, p.4-5
What is Multitude?, p.15
General Disclosures 2-7 Employees
Our people: Employee
Information, p.55
General Disclosures 2-8
Workers who are not
employees
Our people: Employee
Information, p.55
ESG Report 2022
62
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE
OMISSION/
COMMENT
Governance
General Disclosures 2-9
Governance structure and
composition
Multitude SE Corporate
Governance Statement
2022
General Disclosures 2-10
Nomination and selection of
the highest governance
body
Multitude SE Corporate
Governance Statement
2022
General Disclosures 2-11
Chair of the highest
governance body
Multitude SE Corporate
Governance Statement
2022
General Disclosures 2-12
Role of the highest
governance body in
overseeing the management
of impacts
Multitude SE Corporate
Governance Statement
2022
General Disclosures 2-13
Delegation of responsibility
for managing impacts
Embedding ESG
Conscious Practices – Our
Processes: Risk
Management, ESG
Governance, p. 44-45
General Disclosures 2-14
Role of the highest
governance body in
sustainability reporting
ESG Governance, p.44-45
General Disclosures 2-15 Conflicts of interest
Multitude SE Corporate
Governance Statement
2022
General Disclosures 2-16
Communication of critical
concerns
Multitude SE Corporate
Governance Statement
2022
General Disclosures 2-17
Collective knowledge of the
highest governance body
Multitude SE Corporate
Governance Statement
2022
General Disclosures 2-18
Evaluation of the
performance of the highest
governance body
Remuneration Report
2022
General Disclosures 2-19 Remuneration policies
Remuneration Report
2022
General Disclosures 2-20
Process to determine
remuneration
Remuneration Report
2022
General Disclosures 2-21
Annual total compensation
ratio
Remuneration Report
2022
ESG Report 2022
63
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE
OMISSION/
COMMENT
Strategy, policies and practices
General Disclosures 2-22
Statement on
sustainable
development
strategy
Remarks from the CEO, p.9-10
General Disclosures 2-23
Policy
commitments
Lending Responsibly, Anti-bribery and
Corruption, Whistleblowing, p.46-47
ESG Journey, p.38-39
The Group Human Rights Statement
ESG Policy (inclusive of Environmental
Policy and Collective Barganing
statements) and Diversity and
Inclusion Statements and policies are
located at:
https://www.multitude.com/esg/
esg-policies
General Disclosures 2-24
Embedding policy
commitments
ESG Governance, p.44-45
ESG Policy
https://www.multitude.com/esg/
esg-policies
General Disclosures 2-25
Processes to
remediate negative
impacts
Anti-bribery and Corruption,
Whistleblowing, p.47
General Disclosures 2-26
Mechanisms for
seeking advice and
raising concerns
Anti-bribery and Corruption,
Whistleblowing, p.47
General Disclosures 2-27
Compliance with
laws and
regulations
The Financial Intelligence and Analysis
Unit (“FIAU”) informed Multitude Bank
p.l.c. (“the Bank”, formerly Ferratum Bank
p.l.c.) in August 2022 that it imposed an
administrative penalty of €653,637 for a
number of findings that were considered
as breaches of some provisions of the
financial crime prevention framework. The
FIAU’s decision followed a compliance
examination that was carried out on the
Bank between December 2018 and May
2019. The Bank disagrees with the FIAU’s
decision and has submitted an appeal
against this decision in front of the Court
of Appeal in Malta.
General Disclosures 2-28
Membership
associations
• The Malta Bankers Association
• The Association of Financial Companies in
Poland (ZPF)
• Polish Association of Loan Institutions (PZIP)
• The Romanian Banking Association
• Bulgaria AONK - Association for Responsible
Lending
ESG Report 2022
64
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE
OMISSION/
COMMENT
Stakeholder engagement
General Disclosures 2-29
Approach to
stakeholder
engagement
Monitoring, reporting on, and
improving stakeholder well-being,
Our customers, Monitoring our
responsible lending practices,
Materiality Assessment – Defining
our ESG topics, p.42-43
General Disclosures 2-30
Collective
bargaining
agreements
ESG Policy refers to respect for
employee rights to collective
bargaining .
https://www.multitude.com/esg/
esg-policies
Material Topics
Material Topics 3-1
Process to
determine
material topics
Materiality Assessment – Defining
our ESG topics, p.42-43
Material Topics 3-2
List of material
topics
Materiality Assessment – Defining
our ESG topics, p.42-43
Material Topic Topic-Specific Standards
Economic Performance
Economic
Performance
3-3
Management of
material topics
Materiality Assessment – Defining
our ESG topics, p.42-43
Economic
Performance
201-1
Direct economic
value generated
and distributed
Year in Brief, Board of Directors
Report 2022
Economic
Performance
201-2
Financial
implications and
other risks and
opportunities due
to climate change
Not reported for 2021, planned
reporting by financial year ended 31
December 2024
Economic
Performance
201-3
Defined benefit
plan obligations
and other
retirement plans
Not reported
Economic
Performance
201-3
Financial
assistance
received from
government
Multitude SE did
not receive financial
assistance from the
government during
the financial year
ended 31 December
2022.
ESG Report 2022
65
Anti-corruption
Anti-corruption 3-3
Management of material
topics
Anti-bribery and corruption,
Whistleblowing, p.47
Anti-corruption 205-1
Operations assessed for
risks related to
corruption
Anti-bribery and corruption,
Whistleblowing, p.47
Anti-corruption 205-2
Communication and
training about anti-
corruption policies and
procedures
Anti-bribery and corruption,
Whistleblowing, p.47
Anti-corruption 205-3
Confirmed incidents of
corruption and actions
taken
Anti-bribery and corruption,
p.47
Employment
Employment 3-3
Management of material
topics
Our people; Employee
development, Employee
engagement, Employee
well-being, p.52-54
Employment 401-1
New employee hires and
employee turnover
Employee Information, p.55
Employment 401-2
Benefits provided to
full-time employees that
are not provided to
temporary or part-time
employees
Employee benefits, p.54-55
Employment 401-3 Parental leave Employee benefits, p.54-55
Multitude applies
regulatory
requirements n
respect of
countries of
location.
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE
OMISSION/
COMMENT
ESG Report 2022
66
Labor/Management Relations
Labor/Management
Relations
3-3
Management of material
topics
Our people, p.52-55
Labor/Management
Relations
402-1
Minimum notice periods
regarding operational
changes
Employees are
informed regarding
operatonal changes
at earliest possible
date post deci-
sion-making.
Training and Education
Training and
Education
3-3
Management of material
topics
Employee development,
p.52-53
Training and
Education
404-1
Average hours of training
per year per employee
Employee training, p.53
Training and
Education
404-2
Programs for upgrading
employee skills and
transition assistance
programs
Employee development,
p.52-53
Training and
Education
404-3
Percentage of employees
receiving regular
performance and career
development reviews
Performance and career
development reviews, p.53
Gender Diversity and Equal Opportunity
Gender Diversity
and Equal
Opportunity
3-3
Management of material
topics
Diversity and Inclusion is
embedded in our DNA, p.53
Gender Diversity
and Equal
Opportunity
405-1
Diversity of governance
bodies and employees
Employee Diversity,
Leadership Diversity, p.53-54
Gender Diversity
and Equal
Opportunity
405-2
Ratio of basic salary and
remuneration of women
to men
Not reported
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE
OMISSION/
COMMENT
ESG Report 2022
67
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE
OMISSION/
COMMENT
Non-discrimination
Non-discrimination 3-3
Management of material
topics
Diversity and Inclusion is
embedded in our DNA, p.53
Non-discrimination 406-1
Incidents of
discrimination and
corrective actions taken
Diversity and Inclusion is
embedded in our DNA, p.53
There were no
incidents of
discrimination
during the
financial year
ended 31
December 2022.
Customer Privacy
Customer Privacy 3-3
Management of material
topics
Protection of customer data,
p.48-49
Customer Privacy 418-1
Substantiated complaints
concerning breaches of
customer privacy and
losses of customer data
Protection of customer data,
p.48-49
ESG Report 2022
68
Statement of use
Multitude SE has reported information in this index with reference to the GRI
standards for the period 01 January 2022 to 31 December 2022
GRI 1 Used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE REFERENCE OMISSION/COMMENT
Marketing and Labelling
Marketing and
Labelling
3-3
Management of
material topics
Lending responsibly, p.46
Monitoring our Responsible
Lending Practices –
Responsible Lending Index,
p.51
The Group has
implemented internal
guidelines that obligate
it and its business units
to not advertise
any services or
products in a
misleading, false, or
deceptive manner, and
to ensure that
customers can
access all information
that is relevant to their
decision-making.
Marketing and
Labelling
417-1
Requirements for
product and
service
information and
labelling
Lending responsibly, p.46
Monitoring our Responsible
Lending Practices –
Responsible Lending Index,
p.51
Marketing and
Labelling
417-2
Incidents of
non-compliance
concerning
product and
service
information and
labelling
No incidents in financial
year ending 31 December
2022
Marketing and
Labelling
417-3
Incidents of
non-compliance
concerning
marketing
communications
No incidents in financial
year ending 31 December
2022
ESG Report 2022
69
Non-financial statement reference table
NFS disclosure
EU Non-Financial Reporting
Directive Art. 19a (1)(a-e)
Report topics
Business Model
(a) a brief description of the
undertaking’s business model
• Our Business
• What is Multitude?
Policies and Due Diligence
b) a description of the policy
pursued by the
undertaking in relation to those
matters,
including due diligence processes
implemented;
• Our ESG Approach
• Embedding ESG Conscious
Practices – Our Processes
• Understanding and reducing
our environmental impact
Outcomes (c) the outcome of those policies; ESG KPIs Dashboard
Principal Impacts and Risks
(d) the principal risks related to
those matters linked to the
undertaking’s operations including,
where relevant and proportionate,
its business relationships, products
or services which are likely to cause
adverse impacts in those areas, and
how the undertaking manages
those risks;
• Materiality Assessment –
Defining our ESG topics
• Embedding ESG Conscious
Practices – Our Processes
• Understanding and reducing
our environmental impact
Key Performance Indicators
(e) non-financial key performance
indicators relevant to the particular
business.
ESG KPIs Dashboard
ESG Report 2022
70
Approval of the non-financial statement
Frederik Strange
Chairman of the Board
Jorma Jokela
CEO, Vice Chairman of the Board
Goutam N. Challagalla
Member of the Board
Michael A. Cusumano
Member of the Board
Lea Liigus
Chief Legal and Compliance Officer
Member of the Board
Kristiina Leppänen
Member of the Board
Juhani Vanhala
Member of the Board
Jussi Mekkonen
Member of the Board
ESG Report 2022
71
Legal and
regulatory
environment
General overview
Within the business community, 2022 will mostly be remembered as the year when the market
upheavals triggered by the invasion of Ukraine brought the much-awaited post-COVID economic
recovery rapidly into disarray. The raft of sanctions introduced or expanded by countries and
supra-national institutions against the ‘Russian establishment’ and associated legal entities were
just one manifestation of the war’s indirect impact on businesses. Sanction screening is an em-
bedded process within the Multitude Group. While the sanctions against the Russian regime have
not impacted the Group’s operations directly, they have had an indirect impact in the Group’s
operations through an additional layer of rigorous scrutiny that it introduced to ensure the Group
always remaining compliant with its obligations in all markets in which it operates.
Legislative changes
As in previous years, also during 2022 Multitude dedicated significant resources to closely monitor
legal changes and developments impacting the markets in which it is active.
Material legal changes tracked during the past year included the following:
Consumer Credit Directive
Amendments are presently being considered to the EU’s Consumer Credit Directive (CCD) with
proposals aiming to, among others, extend its scope and enhance the rights of the consumer.
Transposition of the CCD into national law should take place within 24 months from the date of
adoption of the Directive. The new rules should apply within 6 months of transposition for large
companies and within 18 months of transposition for SME lenders. The key points of the currently
adopted draft include an increase in scope of the existing Directive, further rules on creditworthi-
ness assessment, setting caps for costs/APR/borrowing rate, more information to consumers and
further regulation of credit advertising.
72
New EU directive on credit purchasers and credit servicers
The European Parliament and Council published a new EU Directive 2021/216 on credit servicers
and credit purchasers, regulating the sale, purchase and servicing of non-performing loans (NPLs)
derived from EU banks. In essence, this Directive provides a regime for the introduction of a strat-
egy addressing NPLs in the EU through the creation of a secondary market. Member States will be
required to adopt measures to transpose the requirements by the 30th December 2023.
Proposal for a regulation on instant payments
A proposal for a regulation on Instant Payments (IPs) was published on the 26th October 2022.
This regulation would oblige payment service providers (PSPs) that provide credit transfers in Euro
to offer the service of sending and receiving also instant payments in Euro. A number of technical
specifications are laid down for this service, including the requirement to receive payment orders
and be reachable for instant payments 24 hours a day, 365 days a year, without any possibility
to set up cut-off times or limit the processing of instant payments to business days only. It is
expected that this proposal will be finalised by June 2023. The introduction of the requirements
would be staggered, with four separate dates starting from 6 months after entry into force of the
Regulation, to 36 months after entry into force. Multitude Bank p.l.c., one of the subsidiaries within
the Group, already offers instant payments.
Croatia
On the 12th July 2022, the EU Council adopted the final three legal acts that were required to
enable Croatia to introduce the Euro on the 1st January 2023. Croatia adopted the legal acts to
make dual pricing mandatory as from September 2022 until the end of 2023.
Finland
A new law on a positive information register was adopted in Finland in 2022, which will see Multi-
tude Bank p.l.c. reporting positive credit information in the register as from February 2024.
A further legislative proposal aimed at protecting consumers’ interests was published on the 13th
March 2022 and is aimed at regulating the marketing of credits and to revise the current interest
rate cap proposing a variable and a fixed cap. The variable interest rate is proposed to be 15%
above the reference rate, as per article 12 of the Finnish Interest Rate Act (base rate). There is also
a fixed cap of 20%. No changes are proposed to caps on fees.
73
Norway
The new Financial Contracts Act which, among other matters, implements the Payment Services
Directive 1 entered into force on the 1st January 2023 . It covers changes on interest rates that are
in obvious disproportion to the credit, legal consequences for inadequate credit assessments, and
the marketing of credit.
Poland
The law to counteract usury adjusting the thresholds of non-interest costs, the definition of what
constitutes non-interest costs, costs of services that are additional to the granting of credit, and
new rules on creditworthiness assessments was recently passed into law. Some amendments come
into force on the 18th December 2022, while others come into force at a later stage.
Romania
A payments moratorium was introduced in Romania in May 2022 for a period of up to 9 months.
The moratorium does not apply to the Credit Limit product.
A legislative proposal was further announced on the protection of consumer rights which, among
other matters, includes obligations on establishment in Romania and a proposal for a platform
aimed at educating consumers.
74
75
Company structure and business model
Multitude SE and its subsidiaries form the Multitude Group ("Multitude", "We", or the "Group"). Multitude is a fully reg-
ulated growth platform for financial technology. Our ambition is to become the most valued financial ecosystem. This
vision is backed by +17 years of solid track record in building and scaling financial technology. Through a full Europe-
an banking licence and profound know-how in technology, regulation, cross-selling, and funding, Multitude enables
a range of sustainable banking and financial services to grow and scale. Currently, the Group has three independent
business units on the growth platform: SweepBank as a shopping and financing app, Ferratum as a consumer lender
and CapitalBox as a business lender.
Multitude, headquartered in Helsinki, Finland, was established in 2005 and currently serves approx. 400,000 active
customers. These customers have or have had an active loan balance with at least one of the independent business
units in Multitude within the past 12 months or are active users of the SweepBank app, or a combination of these.
The business units within Multitude operate across 19 mainly in Europe. Multitude Bank p.l.c., is a wholly-owned
subsidiary of Multitude SE, a credit institution licensed by the Malta Financial Services Authority (MFSA), allowing
Multitude to passport financial services and products to all European Economic Area (EEA) member states.
Board of
Directors’
report 2022
76
Multitude Group Annual Report 2022 – Board of Directors’ Report
Board of
Directors’
report 2022
Over the past +17 years, Multitude has developed proprietary data and credit scoring algorithms that can deliver
instant credit decisions digitally, allowing to make fully risk-assessed scoring at a pace and scale unmatched by tra-
ditional banking, neo banks, or the general lending industry. This technology and data, paired with the regulatory
experience from global operations over so many years, brings Multitude a significant competitive advantage in large
scale disruption of the financial industry.
Each offering of the independent business units within Multitude is built based on the combination of behavioural
data and direct customer feedback, ensuring a customer experience focused offering for each segment. Each busi-
ness unit can leverage centralised core operations such as finance, customer service, IT, and legal for lean operations
and strong synergies through data exchange.
Multitude SE is listed in the Prime Standard of Frankfurt Stock Exchange under the symbol "FRU".
77
Multitude Group Annual Report 2022 – Board of Directors’ Report
Financial key figures and ratios
EUR ’000 2022 2021* 2020
Revenue, continuing operations 212,366 204,189 230,472**
Profit before interests and taxes ("EBIT"), continuing
operations
31,611 27,203 28,514
Profit before tax, continuing operations 13,841 4,688 6,210
Profit before tax ratio, continuing operations, in % 6.5 2.3 2.2
Net cash flows from operating activities before movements in
loan portfolio and deposits received
112,195 67,710 110,681
Net cash flows from operating activities (8,322) 71,723 140,360
Net cash flows used in investing activities (35,328) (13,677) (13,701)
Net cash flows from (used in) financing activities (100,687) 7,056 (43,313)
Net increase in cash and cash equivalents (144,338) 65,102 83,345
EUR ’000 31 Dec 2022 31 Dec 2021* 31 Dec 2020*
Loans to customers 509,463 451,698 365,372
Impaired loan coverage ratio, in % 17.8 21.6 28.6
Deposits from customers 501,734 484,764 339,522
Cash and cash equivalents 153,325 301,592 236,564
Total assets 755,228 824,550 679,498
Non-current liabilities 132,462 140,934 242,960
Current liabilities 440,807 508,813 306,734
Interest-bearing liabilities, excluding deposits from customers 51,358 143,508 179,228
Total equity 181,959 174,802 129,804
Equity ratio, in % 24.1 21.2 19.1
Net debt to equity ratio 2.31 1.99 2.41
*Restated
**Revenue amount is not adjusted by deducting broker fee. Comparable amounts for 2022 and 2021 are 222,215 and 213,671, respectively
Calculation of key financial ratios
Profit before tax (%) = 100x
Profit before tax
Revenue
Impaired Loan coverage ratio (%) = 100x
Credit loss allowance
Gross loans to customers
Equity ratio (%) = 100x
Total equity
Total assets
Net debt to equity ratio =
Total liabilities – cash and cash equivalents
Total equity
*Restated
78
Multitude Group Annual Report 2022 – Board of Directors’ Report
EUR ’000 2022 2021 2020
Earnings per share** 0.39 (0.32)* 0.02
Equity per share 8.43 8.10* 6.02*
Dividend per share - - -
Dividend / net profit, in % - - -
Effective dividend yield, in % - - -
Price / Earnings ratio 7.4 (12.1)* 225.6
Share price on 31 December 2.86 3.83 5.06
Average share price 3.20 5.18 5.78
Lowest share price 2.20 3.78 2.86
Highest share price 4.90 7.84 14.16
Weighted average number of ordinary shares in issue 21,578 21,578 21,578
Market capitalisation 61,713 82,644 109,185
Volume of the trading with the company’s share 2,242 6,387 13,452
Volume of the trading with the company’s share, in % 10.4 29.6 62.3
Number of shares on 31 December 21,578 21,578 21,578
Share related key figures and ratios
Calculation of key share ratios
Earnings per share =
Profit attributable to shareholders of parent company
Weighted average number of ordinary shares in issue
Equity per share =
Equity attributable to shareholders of parent company
Number of shares on 31 December
Dividend per share =
Dividends paid for financial period
Number of shares on 31 December
Dividend / net profit, in % = 100x
Dividends paid for financial year
Profit (loss) for the year
Effective dividend yield, in % = 100x
Dividend per share
Share price on 31 December
Price / Earnings ratio =
Share price on 31 December
Earnings per share
Weighted average number of ordinary shares in
issue =
Number of shares at the end of each day
Number of days in year
Market capitalisation =
Number of shares on 31 December x Share price on 31
December
Multitude share data
Market: Frankfurt Stock Exchange, Prime Standard
ISIN: FI4000106299
Symbol: FRU
*Restated ** Look at Note 14
79
Products and services
Through its three independent business units, SweepBank, Ferratum and CapitalBox, Multitude provides customers
with digital financial solutions to suit a wide range of financial needs and circumstances.
Business Unit: SweepBank
SweepBank, an independent business unit introduced in Q1 2021 and successfully utilising the Multitude growth
platform, simplifies and personalises shopping and financing for young, tech-savvy adults and other underserved
segments, such as expatriates, into one user-friendly app. Aiming at true financial inclusion, SweepBank puts person-
alised offering and user experience above all.
SweepBank is a key component to achieving Multitude’s vision of becoming the most valued financial ecosystem, as
it enables connecting different financial services into one place for customers. This includes the other business units
on Multitude’s growth platform and third parties through an open API architecture, thus creating cross-selling and
funding opportunities and accelerated revenue generation and profitability for all sides.
During 2022, SweepBank offered three products and operated with over 64,624 customers across five markets, Fin-
land, Germany, Denmark, Sweden, and Latvia.
80
Vision: Becoming the most valuable
financial platform
Customers
The primary customer segment of SweepBank, young adults in the EU, expects noth-
ing less than a strongly personalised experience in everything they do, including
financial services. SweepBank offers precisely that and more. These customers are
currently underserved by traditional banks and neo-banks, as traditional financial
institutions are bureaucratic, slow, and inflexible. Neo banks need more experience
and data to serve them successfully from a credit risk perspective for financing. The
latter is a prime example of the benefits of synergies created from allowing inde-
pendent businesses to grow on the Multitude growth platform, as SweepBank can
tap into Multitude’s 17+ years of experience in intelligent data usage and AI-based
credit scoring.
Products
Credit Card
The SweepBank Credit Card, a Mastercard® without annual or monthly fees, allows
financing smaller purchases of up to EUR 8,000. The card offers free liability coverage
for purchases with it and up to 60 days interest-free period. Virtual card integrations
with Apple Pay and NFC payments allow easy usage online and at physical points
of sale. Customers onboard the app within minutes and are automatically scored.
Upon successful onboarding, the free card is immediately ready to use. Custom-
ers can also use the card as a flexible credit facility by withdrawing money from
it directly into their bank account, a feature that is growing in popularity among
customers.
Prime Loan
Prime Loans, longer-term instalment loans for consumers, enable higher purchases,
like home renovations, cars and other more significant purchases. The loans can
amount to up to EUR 30,000 with loan maturities ranging between 1-10 years.
Bank Account
SweepBank offers current accounts with up to 0.2% interest p.a. and fixed-term de-
posit accounts with up to 1% interest p.a. (max. deposit EUR 100,000) for up to three
years. The current account includes a virtual Mastercard® debit card that is instantly
ready to use online and in physical stores after successful onboarding to the app.
In addition, SweepBank has a loyalty program that allows customers to earn up to
5% loyalty points and get discounted offers when they purchase from selected part-
ners. Customers can convert loyalty points directly into cash in the SweepBank app.
81
Highlights 2022
In 2022, SweepBank generated nearly 7% of the Groups revenue, EUR 13.9 million, compared to EUR 6.9 million in 2021,
translating to 102% growth y-o-y. Net AR stood at EUR 122.7 million at the end of 2022, an increase of 39% compared to
2021. The main revenue driver and net AR growth was growing the Prime Loan business. The impairments for 2022 stood
at EUR 11.5 million, an increase of 86% compared to 2021. This was partially driven by the grown portfolio and the IFRS
rules related to high credit loss reservations at the beginning of a loan. At the end of 2022, EBIT was EUR -22.1 million,
compared to EUR -20.5 million in 2021. SweepBank realised an extensive restructuring of the organisation during H2 and
the full impact of reduced operational and direct costs will realise in 2023.
SweepBank launched the Credit Card in Finland end of 2021, taking a cautious approach to scaling by ensuring quality
and solid processes first. In addition to the card’s utilisation for purchases, it enables customers to withdraw money to
their accounts. Though not actively advertised, this feature has rapidly gained users as it will enable them to, e.g., pay
bills and other expenses with flexible repayment options in the app. In Q4 2022, SweepBank launched the “credit card
light”. The card has lower limits than the regular credit card and is a further step into a widened customer base and
financial inclusion. SweepBank launched the SweepBank app in Germany in Q2 2022. As additional measures to enhance
customers’ shopping and financing experience, SweepBank expanded the Sweep Loyalty program and launched a phys-
ical, biodegradable debit card for customers that want or need one due to local customs or requirements.
To continuously enhance customer experience, SweepBank updated and enhanced its app based on data and feedback
from customer usage. This included, e.g., supplementing the app with the possibility of web onboarding in the same
manner as the longest-standing business unit within Multitude, Ferratum, onboards its customers - within minutes and
including a complete, automated credit scoring. Customers appreciated this feature, leading to an increased number of
new credit card customers.
During Q4 2022, SweepBank suspended lending in Sweden, Denmark, and Germany as a response to macroeconomic
changes and to increase overall profitability by focusing on higher-margin customer segments in Finland and Latvia.
SweepBank increased the total customer number by 35% compared to 2021 and had a total of over 64,624 customers
of the app or with an open loan balance in 2022 - this includes customers that remain to have an open balance in the
markets where SweepBank suspended lending during the year. At the end of 2022, SweepBank was operational in 3
countries: Finland, Latvia, and Germany.
Outlook and key growth drivers for 2023
The main focus in the new year is to further simplify shopping and financing in the app and to accelerate profitable
growth. SweepBank wants to grow the Instalment Loan business in Latvia and the Credit Card business in Finland, and
actively explore new partnerships and commission-based business models within the app. SweepBank aims to further
enhance EBIT to EUR -10 million in 2023 and achieve a positive EBIT result in 2024.
82
83
Business Unit: Ferratum
Ferratum, an independent business unit on the Multitude growth platform, offers digital loans for the daily needs of
consumers. It has the longest history in the Group, as consumer lending was the Groups initial offering as a FinTech
pioneer in 2005. It is a key source of data and experience which caters to Multitude’s growth platform.
To apply for any of Ferratum’s loans, the customer only fills in a handful of data while the in-house developed and
automated, AI-powered scoring algorithms handle the rest. This end-to-end digital process enables a finished and
scored application within minutes. On average, it takes less than 15 minutes from an approved application for the
customer to have the loan amount in their bank account.
At the end of 2022, Ferratum had three products and operated across 15 markets: Australia, Brazil, Bulgaria, Croatia,
Czech Republic, Denmark, Estonia, Finland, Germany, Latvia, The Netherlands, Norway, Romania, Slovenia, and Swe-
den.
84
Vision: To be the first choice of customers that seek
small financial support to meet everyday needs.
Customers
Ferratum customers seek to fulfil their financial needs in unforeseen life events.
They choose Ferratum due to its speed, digital customer experience, and reputation
as a trustworthy, reliable partner.
Products
Micro Loan
Micro Loans, so-called bullet loans, serve the need for instant, short-term financing
with quick repayment. Micro Loans range from EUR 25 to EUR 1,000, which custom-
ers pay back in one instalment within 7-60 days.
Plus Loan
A Plus Loan caters to a customer’s higher need for instant finance, with loan amounts
ranging from EUR 300 to EUR 4,000 and maturity periods between 2-18 months
with equal repayments over the loan term.
Credit Limit
Credit Limit, the most popular service under Ferratum, is a pre-approved credit
line, also called a revolving credit, which enables financial flexibility on a more
continuous basis. Eligible customers are pre-approved for up to EUR 5,000 and can
withdraw money and repay without fixed amounts or timelines.
85
Highlights 2022
Of the EUR 212.4 million in revenue for the whole Group, 84%, or EUR 178.2 million, was generated by Ferratum. No-
tably, while the revenue remained comparable to 2021 with EUR 175.8 million, Ferratum suspended lending in Brazil
and Australia during 2022, meaning that Ferratum grew revenues in the countries it is active. The EBIT increased from
EUR 45.4 million in 2021 to EUR 54.9 million in 2022. This development shows how Ferratum can rapidly navigate the
market to capture the highest ROI. It also shows that there is still potential to grow within the markets it operates in
and within the EU as green-field or M&A operations. Ferratum explores markets outside of Europe cautiously through
potential partnerships or M&A. After a soft launch in Q4 2021, Ferratum officially launched Slovenia in Q1 2022. Ferra-
tum is the first and only fully digital lender in the country.
The war in Ukraine caused a slightly reduced amount of loan applications in Eastern European countries in Q1. How-
ever, the demand recovered by Q2. As a typical trend, the demand was higher in H2 than in H1, resulting in a stronger
second half of the year. Net AR increased from EUR 287.5 million in 2021 to EUR 299.3 million at the end of 2022.
During a typical year, Ferratum sells non-performing loan portfolios as part of the ordinary course of business. How-
ever, during COVID-19 in 2020 and 2021, Ferratum had to put many of such agreements on hold. In 2022, Ferratum
resumed sales of non-performing loans, resulting in a healthy and solid portfolios. During the year, Ferratum adjusted
risk policy rules to ensure stability in payment behaviour and for a forward-looking effect on portfolio performance,
as we may see pressure caused by inflation impacting selected customer groups. Overall, impairments stood at 33%
of revenues at the end of 2022, compared to 34% in 2021.
In addition to the web offering, Ferratum launched a progressive web application. A progressive web app (PWA) is
a website that looks and behaves like a mobile app. PWAs take advantage of native mobile device features without
requiring the end user to visit an app store, purchase the app, and download software locally. Instead, a PWA can be
located with a search engine query and accessed immediately through a browser. Customers now have a faster and
more convenient way to access their “MyAccount” to make additional withdrawals or for making repayments. The
web application has been well received by customers, leading to thousands of Ferratum customers already using it.
Throughout the year, Ferratum has continuously increased and improved the level of automation in its processes,
which has led to more efficiency, customer happiness and profitability. Ferratum continued implementing, e.g., addi-
tional data sources for faster and better credit risk scoring, new customer-friendly KYC solutions, and added payment
options for incoming and outgoing payments. Processes and efficiency in customer service also improved in 2022.
By year-end, effortless and automated self-service channels handled around 80% of customer enquiries. The main
contributor of service automation was an AI chatbot, which handles 74% of customer queries without transferring
them to a human assistant. For customers, this means less effort and no waiting, and for Ferratum, it means cost
efficiency and refocuses Ferratum specialists on sales and retention-related activities.
Ferratum is a pioneer in implementing the most advanced AI service tools, such as predictive service utilising data
analyses and providing more personalised experience, real-time customer sentiment analyses, or AI video avatars
with tutorial content explaining our services and products. During the year, Ferratum successfully established a
service centre offshore. Opening a service hub in Asia results from labour - talent shortage in Europe and makes
the operations more scalable and cost-efficient. Ferratum also utilises a unique AI translation tool, which enables
specialists to serve customers in multiple languages without employing native speakers.
86
Ferratum is a pioneer with this innovative concept. As a result of these highly advanced service tools, our thoroughly
trained, native-speaking operational specialists in Malta can focus on more complex queries and quality aspects.
At the end of 2022, Ferratum’s NPS score stood at 67, a 1pp increase from 2021. Ferratum customers appreciate the
effortless digital experience balanced with friendly and professional support from our loan and service specialists,
which give a good standing for long-term customer relationships and business referrals.
Outlook and key growth drivers for 2023
The further roll-out of Credit Limit, the most popular financing service within Ferratum, together with scaling the
most profitable markets, are key growth drivers for 2023. The targets of increasing EBIT in 2023 and 2024 by 5%,
respectively, compared to the respective previous year, are supported by continuing tight cost control, process ef-
ficiency, and automation. In addition, Ferratum actively investigates growth opportunities for widening its service
portfolio and geographic footprint.
87
Business Unit: CapitalBox
CapitalBox offers small and medium-sized companies (SMEs) financing through Credit Lines and Instalment Loans.
With a unique, fully digitalised process that allows needed funds to reach SMEs as fast as within minutes from ap-
proved application, CapitalBox is the partner for short-term business financing needs.
SMEs account for 99.8% of European businesses but are widely underserved, even unserved, by traditional banks.
The old-fashioned processes and offerings do not match the needs of SMEs today. CapitalBox caters to these needs
through its fast and reliable offering, backed by advanced technology, experience, and resources offered by Multi-
tude’s growth platform.
At the end of 2022, CapitalBox had three products across five markets, Finland, Sweden, Denmark, Lithuania and the
Netherlands.
88
Vision: Becoming Europe’s leading
digital lender
Customers
A typical CapitalBox customer has been in business for seven years, has three employ-
ees and EUR 500,000 in annual revenues. They need financing to grow and expand
their business or to get through liquidity fluctuations and seasonality, and value the
innovative technology approach and fast financial support that CapitalBox enables.
Products
Instalment Loan
Instalment Loans are working capital loans up to EUR 100,000. These 6–48-month
solutions help SMEs finance, e.g., expansion, inventory, marketing, hiring new talent,
and purchasing and leasing new equipment.
Credit Line
CapitalBox offers a Credit Line as a flexible form of finance to SMEs. The approved
Credit Line can range from EUR 2,000 to EUR 350,000.
Purchase Finance
Through partnerships with retailers, CapitalBox financing is available to business
customers for their purchases at a point of sale.
89
Highlights 2022
In 2022, CapitalBox reached EUR 20.3 million in revenue, a decrease of 6% compared to 2021 with EUR 21.6 million.
The EBIT stood at EUR -1.1 million, compared to EUR 2.4 million in 2021. The loan portfolio increased from EUR 76.1
million at the end of 2021 to EUR 87.5 million at the end of 2022. Improved performance resulted from a new under-
writing process, tightened credit control, and firm cost control throughout the operations.
At the end of Q2, the Group set up an internal team of experienced leaders to review the entire CapitalBox operations.
This team contained one designated leader for processes, IT, and operations, one for credit risk management, and
one for marketing and sales. The team restructured the CapitalBox organisation to a temporary change management
organisation for the highest efficiency and results. The key aims of the task force were to reduce operational and
marketing costs and to decrease credit losses.
During H2 2022, due to the organisation’s restructuring, operational costs were reduced. A significant contributor to
this decrease was ensuring a broader channel mix. Due to solid actions in the summer of 2022, the EBIT increased
significantly in H2 2022 compared to H1 2022. As with other costs, the impairments show a considerable decrease,
34%, in H2 2022 compared to H1 2022 due to enhanced scoring of loan applications and implemented changes in the
collection process. A key contributor to lower impairments was moving the early collections to Multitude’s centralised
collections company, Pactum Collections. The ability to do so is a prime example of the benefits for a business on
Multitude’s growth platform. A further example of these benefits is CapitalBox’s risk and analysis team integration
into the Groups resources. This move allows CapitalBox as a tribe to focus more on its core business while utilising the
17+ years of experience and expertise in credit risk and analysis that the Group has. It also brings financial benefits in
terms of reduced costs within the tribe.
CapitalBox enhanced the application process by investing in higher automation in the onboarding and KYC process-
es, which CapitalBox will continue to roll out across all operational countries throughout 2023. Previously, CapitalBox
was able to process and score applications within one business day, already faster than most competition. With the
new, improved process, CapitalBox reviewed, scored and signed loans as quickly as in eight minutes without human
involvement.
In Q4 2021, CapitalBox started a first pilot in purchase finance with Finnish furniture retailer Masku, which continued
in 2022. Credit Line has proven to be a significant positive contributor to the development of CapitalBox. After a
launch in December 2021 in Sweden, it is now live in all five countries CapitalBox is operational. The product is fully
standardised and thus allows rapid market entry and expansion into further markets.
A new CEO for the CapitalBox tribe, Mantvydas Štareika, joined in December 2022, indirectly succeeding Oscar Bark-
man who left the company to pursue new opportunities outside the Group.
90
Outlook and key growth drivers for 2023
CapitalBox expects the full impact of all actions taken in H2 2022 to realise during H1 2023. A key contributor to
growing revenues is the further increase of Credit Line. In 2023, CapitalBox aims to achieve EUR 5 million in EBIT,
increasing the equivalent number to EUR 10 million in 2024. CapitalBox will achieve its goals through continued tight
control of costs, growth of the Credit Line, the expansion of distribution channels, and further implementation of the
enhanced onboarding and KYC processes, leading to further increased automation.
91
Key developments and
progress
2022
Financial overview
Enhanced financial reporting structure
Following a restructuring and reinforcing internal business units as independent tribes, the Group has revised its
financial reporting structure as at and for the years ended 31 December 2022 and 2021. Segment information is pre-
sented based on the tribes – SweepBank, Ferratum and CapitalBox, representing operating and reportable segments
disclosed in Note 7 of the Group’s 2022 consolidated financial statements. The Group’s consolidated statements of
profit or loss, total comprehensive income, and cash flows, including relevant note disclosures, have also been adjust-
ed to reflect the impact of discontinued operations.
The Group has further revised the presentation of certain financial statement line items in its consolidated statements
of profit or loss to provide more useful information to investors and better align with IFRS and ESEF reporting tax-
onomies. This includes presenting gains and losses that do not directly arise from the results of the Group’s ordinary
course of business operations into other income and other expenses below the operating profit or loss and enhanc-
ing the presentation of certain operating expenses to reflect the nature of the underlying expenditures. Other similar
enhancements have been made to the Group’s consolidated statement of financial position and accompanying note
disclosures. The Group reports on the revenues net of broker fees, however chooses to present the gross revenue
occasionally to improve comparison to the previous revenue numbers.
The financial information presented in this section reflects the results of continuing operations and as if the new
financial reporting structure had been in operation for full years ended 31 December 2022 and 2021. Results of dis-
continued operations are separately presented in Note 6 of the Group’s 2022 consolidated financial statements. The
Group also defines earnings before interests and taxes ("EBIT") as the total of its operating profit (loss) and other
income (expenses), before considering the impact of financial income (costs), income tax expense (benefit), and profit
(loss) from discontinued operations.
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Restatement of financial positions and comparative period
The Group revised accounting practicies related to the application of effective interest rates, classification of loans to
customers and the impact of discontinued operations. Such revision invoked changes to the presentation of financial
results and positions for the comparative periods found in Note 24. The consolidated statement of financial position
includes comparative reporting date of 1 January 2021 while other consolidated statements and most of the disclo-
sures for 2021 are labelled as "restated".
Steady growth of economic activity
Group revenue amounted to EUR 212.4 million in 2022, an increase of EUR 8.2 million (4.0%), compared to EUR 204.2
million in 2021. The total revenue comprises interest revenue generated by loans to customers for the amount of
EUR 209.0 million in 2022 (EUR 200.9 million in 2021) and servicing fee revenue for the amount of EUR 3.3 million in
2022 (EUR 3.3 million in 2021). Interest revenue presented net of directly attributable transaction costs incurred for
the acquisition of clients in the consolidated statement of profit or loss. Interest revenue growth is driven mainly by
SweepBank products, where the growth showed a remarkable 102.4% from EUR 6.8 million in 2021 to EUR 13.8 mil-
lion in 2022. Ferratum is the only tribe that generates servicing fee revenue and due to the stable portfolio structure,
it shows similar economic results for 2022 and 2021. CapitalBox shows a decline in interest revenue from EUR 21.6
million in 2021 to EUR 20.3 million mainly due to the higher broker fee costs netted from gross interest revenue.
The Group decided to apply a diversified approach to the management of the portfolios depending on the product
types of each tribe, which resulted in different growth rates in each. Namely, the Ferratum tribe continued investing
in the development of products in stable markets with the proven customer base. As a result, the amount of loans to
customers grew only by 4.1% from EUR 287.5 million in 2021 to EUR 299.3 million in 2022. SweepBank had the highest
growth rates in loans to customers due to proactive lending in new markets that resulted in an increase of 39.3% from
EUR 88.1 million in 2021 to EUR 122.7 million in 2022. A significant factor for the SweepBank growth in 2022 was the
change in accounting policy for broker fees, that the Group started to capitalise in 2022 with a balance value added
to the outstanding amount of loans to customers. Also, the emerging warehouse lending model by Multitude Bank
has now been included to SweepBank numbers. CapitalBox tribe showed an increase on 14.9% of loans to customers
from EUR 76.1 million in 2021 to EUR 87.5 million in 2022. These resulted in an increase of EUR 57.8 million (12.8%) in
the Group’s collective loans to customers, which stand at EUR 509.5 million at the end of 2022 as compared to EUR
451.7 million at the end of 2021. The Group classified EUR 103.7 million of loans to customers as non-current based
on the expected contractual cash flows. The non-current portion is equal to 20.4% of total loans to customers at the
end of 2022 (19.9% in 2021).
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Accordingly, the main operating activities resulted in a decrease in the Group’s bank and lending costs by EUR 0.5 mil-
lion (-3.8%), a decrease in selling and marketing expense by EUR 3.4 million (-22.0%) and an increase in depreciation
and amortisation expense by EUR 2.2 million (14.4%), when comparing 2022 and 2021 continuing operations. Higher
depreciation and amortisation expense is driven by a revision of the economic utility of the internally generated
software, with a part of the intangible assets amortised at an increased rate in 2022.
At the same time, Multitude operated in a less favorable economic environment dictated by higher inflation and
increased interest rates which were results of the economic uncertainty partly caused by the Russo-Ukrainian war.
These uncertainties combined with business growth, particularly in SweepBank, resulted in an increase in impairment
loss on loans to customers from EUR 71.9 million (35.2% of revenue) in 2021 to EUR 78.7 million (37.0% of revenue) in
2022 – an increase of EUR 6.7 million (9.3%).
Stable personnel expense year-on-year
During the year, personnel expense remained relatively stable with a slight increase from EUR 33.0 million in 2021
to EUR 34.0 million in 2022 (an increase of EUR 1.0 million or 2.9%), with a minor increase in the Group average
headcount from 674 in 2021 to 683 in 2022.
Optimisation of administrative expense
The Group’s general and administrative expense amounted to EUR 24.4 million in 2022 and EUR 26.5 million in 2021
(a decrease of EUR 2.1 million or 7.9%) mainly due to a more efficient Group structure.
Significant improvement in EBIT
The Group’s EBIT from continuing operations reached EUR 31.6 million in 2022 compared to EUR 27.2 million in 2021,
which include net other expense of EUR -0.6 million and EUR -0.6 million in 2022 and 2021, respectively.
The increase in EBIT from continuing operations amounting to EUR 4.4 million (16.2%), was driven mostly by an
improvement in operating profit margins via the careful procurement process and lower relative customer acquisition
costs compared to the generated interest revenue.
Lower net finance costs
Net finance costs decreased by EUR 4.7 million (20.9%), amounting to EUR 17.8 million in 2022, compared to EUR
22.5 million in 2021. Both foreign exchange losses and interest expenses were lower during the year – the latter of
which was a result of the perpetual bonds issuance in 2021, where interests are charged directly to retained earnings
instead of profit or loss. The decrease in foreign exchange losses is explained by the larger volume of currency hedging
transactions.
Remarkable profit level
After the net loss of EUR 3.5 million in 2021 the Group generated profits from continuing operations of EUR 12.0
million in 2022.
Solid asset position
Total assets at the end of 2022 amounted to EUR 755.2 million, a decrease of EUR 69.3 million (8.4%), compared to EUR
824.6 million at the end of 2021. This is mainly due to the decrease in cash and cash equivalents by 49.2%.
A total change of intangible assets equal to EUR -4.5 million in 2022 (EUR 31.4 million in 2022, EUR 35.9 million in
2021) mainly driven by a decrease in computer software value down to EUR 9.6 million in 2022 as compared to EUR
14.1 million in 2021). Total capitalised expenses for 2022 consist of EUR 4.3 million of personnel expense and EUR
5.3 million of general and administrative expense. Externally generated software is capitalised from payments of
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Multitude Group Annual Report 2022 – Board of Directors’ Report
trade payable amounting to EUR 1.6 million in 2022 (EUR 2.1 million in 2021). There are R&D expenses incurred prior
reaching the development phase neither in 2022, nor in 2021 that were capitalised during the respective reporting
periods.
Other impactful changes in non-current assets are driven by the upvaluation of the majority of the right-of-use assets
due to revision of rental agreements and an increase in other non-current financial assets. Other non-current financial
assets increased from EUR 6.2 million in 2021 to EUR 28.9 million due to introduction of new type of business where
the Group is investing in collateralised bonds issued by other consumer lenders on the European Union territory.
Utilisation of liquid assets
Cash and cash equivalents decreased by EUR 148.3 million (49.2%), amounting to EUR 153.3 million at the end of 2022
(2021 - EUR 301.6 million) mainly due to the repayment of current borrowings and increase in investments in financial
assets.
Current assets amounted to EUR 576.3 million, representing 76.3% of the Group’s total assets at the end of 2022 (2021
- EUR 680.5 million, 82.5%), while non-current assets stood at EUR 178.9 million or 23.7% of total assets at the end of
2022 (2021 - EUR 144.1 million, 17.4%). The decrease in portion of current assets is caused by reclassification of loans
to customers to non-current assets.
Shareholders’ equity increased from EUR 174.8 million at the end of 2021 to EUR 182.0 million at the end of 2022,
resulting in an improved equity ratio of 24.1% (2021 - 21.2%). On the other hand, Multitude shows an increase in the
net debt-to-equity ratio from 1.99 at the end of 2021 to 2.31 at the end of 2022. These changes were primarily driven
by the redemption of the 2018 and 2019 bonds which was partially offset by the issue of a 50 million new bond by
Multitude SE in December 2022.
Current liabilities amounted to EUR 440.8 million, representing 76.9% of the Group’s total liabilities at the end of 2022,
a decrease of EUR 68.0 million (-13.4%), as compared to EUR 508.8 million at the end of 2021, representing 78.3%
of total liabilities at the end of 2021. The changes in current liabilities are primarily due to the increase in current
customer deposits, which stood at EUR 420.1 million at the end of 2022 as compared to EUR 402.0 million at the end
of 2021 to - an increase of EUR 18.2 million (4.5%) and change in the composition of bonds issued by the Group and
classified as borrowings.
Total current and non-current customer deposits amounted to EUR 501.7 million at the end of 2022 (2021 - EUR 484.8
million). Out of the total customer deposits in 2022, EUR 81.6 million is classified as long-term deposits, compared to
EUR 82.8 million in 2021. Total short-term and long-term borrowings equaled to EUR 46.8 million at the end of 2022
(2021 - EUR 141.8 million).
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Treasury update
During 2022, Multitude continued to actively manage its Group cash position with the objective to reduce interest
costs, reduce regulatory cash reserves at the Central Bank of Malta and to utilise existing funds to redeem outstanding
capital market bonds. Hence, the Group’s cash position reduced by 49.2% to EUR 153.3 million (2021 - EUR 301.6
million) at the end of 2022.
On 28 February 2022, Fitch Ratings affirmed Multitude SE’s Long-Term Issuer Default Rating ("IDR") and the long-
term rating of the senior unsecured callable floating rate bonds, issued by Ferratum Capital Germany GmbH (ISIN:
SE0012453835 and ISIN: SE0011167972), at "B+" and revised the outlook to "Stable". Fitch Ratings reconfirmed the
ratings throughout 2022, particularly for the successful bond placement of Multitude’s new EUR 50 million bond issue
(ISIN: NO0012702549). This new bond issue was successfully launched on 7 December 2022.
Proceeds from the transaction and existing cash reserves of Multitude SE were jointly used to redeem early the out-
standing bond issue of Ferratum Capital Germany (ISIN: SE0012453835). The new bonds are listed on the Frankfurt
Stock Exchange Open Market with a trading commencement date of 21 December 2022.
During the 2022 Annual General Meeting ("AGM"), the Board of Directors was authorised to repurchase a maximum
of 2,172,396 shares of Multitude SE, which represents approximately 10% of all outstanding shares of the company.
The Board of Directors was also authorised to issue a maximum of 3,258,594 shares. The Board of Directors may either
issue new shares or transfer existing shares held by the Group. The authorisation also includes the right to issue
special rights, in the meaning of Chapter 10 Section 1 of the Finnish Limited Liability Companies Act, which entitles
the shareholders to receive new shares, or the treasury shares held by the Group against consideration. Subscribed
shares arising from these special rights are included in the maximum number of shares authorised for issue. These
authorisations are in force until the next Annual General Meeting, but not later than 30 June 2023.
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Personnel
The average number of employees in 2022 is equal to 683 (2021 - 674). Personnel expense amounted to EUR 34.0
million (2021 - EUR 33.0 million).
Appointment of new Leadership Team members
Lasse Mäkelä joined the Leadership Team in October 2022 as Chief Strategy and IR Officer. Lasse joined Multitude
in 2021 to head the mergers and acquisitions activities. In addition, Lasse leads external communications and is an
active contributor to the overall Group strategy, which strongly bridges to Investor Relations. Lasse joined the Group
as an established international financial and M&A executive with over 20 years of broad experience from various
investment banking and finance roles. He was most recently the Founder and CEO of a Finnish equity-based crowd-
funding platform, Invesdor, which operates as a matching service between investors and growth companies, where
he, together with his team, successfully helped more than 170 companies raise growth funding.
Mantvydas Štareika, joined Multitude and the Leadership Team in December 2022 as Tribe CEO for CapitalBox. Man-
tvydas is a seasoned leader with over 16 years of experience in financial services. He has led insurance and lending
businesses, e.g., as the CEO for Coface and SME Bank. With the latter, he was instrumental to obtaining its banking
licence, the bank is now successfully operating across the Baltics and Finland, and positioning the business well for
expansion.
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Risk factors and risk management
Multitude takes moderate and calculated risks in conducting its business. The prudent management of risks min-
imises the probability of unexpected losses and threats to the reputation of the Group. Therefore, it can enhance
profitability and shareholder value.
The Leadership Team and tribe management monitor operations regularly and are ultimately responsible for ade-
quate risk management and ensuring that the Group has access to the appropriate software, including instructions
on controlling and monitoring risks. Each Leadership Team member the ultimately bears responsibility for identifying
and controlling the risks related to their functions in line with instructions from the Board.
Multitude proactively follows all legal regulations, monitors changes that might occur in the countries it operates in
and adjusts its operations accordingly.
The Group’s risk exposures can be divided into three main categories: credit risks (receivables from customers), market
risks (including foreign exchange risks, interest rate risks and other price risks) and operational risks (such as IT risks,
legal and regulatory risks and other operational risks).
Exposure to credit risks arises principally from the Group’s lending activities. The risk is managed by proprietary risk
management tools, which assist subsidiaries in evaluating the customer’s payment behaviour. These tools, which are
continuously updated and refined, ensure that only customers with a satisfactory credit profile are accepted. Expe-
rienced risk teams manage the Group’s subsdiaries scoring system and credit policies. The risk departments are also
responsible for the measurement of the payment behaviour of the credit portfolio on a daily, weekly, and monthly
basis.
Multitude uses derivative financial instruments to hedge certain risk exposures. Market risks arise from open positions
in the interest rate and currency products. They are managed by the Group’s treasury functions, which are also, in
close cooperation with FP&A, responsible for the Group’s cash flow planning and ensure the necessary liquidity level
for all Group entities.
Operational, IT, legal and regulatory risks are highly relevant for the Group. The Group’s legal function manages regu-
latory and legal risks in close cooperation with the authorities in the respective countries and relevant stakeholders.
Potential or foreseeable changes in applicable laws are analysed on an ongoing basis and any necessary modifications
to the company’s operations are implemented proactively.
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Changes in Group structure
Several legal entities changed their names in 2022: "Swespar AB" is now called "Multitude Services Sweden AB" and
"Ferratum International Services Oy" is now called "Multitude International Services Oy", "Ferratum Bank p.l.c." is now
called "Multitude Bank p.l.c.". Multitude Global Services Corp. started its operations in 2022 in the Philippines as a
shared service centre that facilitates customer support for the Group.
Pactum Poland Sp. z.o.o. and Ferratum Czech s.r.o. are registered for liquidation while the liquidation process was
finalised for Ferratum New Zealand Ltd.
Subsequent events
Fitch rating affirmation
On 23 February 2023, Fitch Ratings affirmed Multitude SE’s Long-Term Issuer Default Rating (IDR) at ‘B+’ with Stable
Outlook. The senior unsecured notes have been affirmed at ‘B+’/RR4 and the subordinated hybrid perpetual capital
notes at ‘B-’/RR6.
Change of functional currency in Croatia
Croatia has been a member of the European Union since 1 July 2013. On 12 July 2022 the Council of the European
Union approved the accession of Croatia to the euro area on 1 January 2023 and determined the conversion rate for
the Croatian kuna. Multitude converted all local balances and operations at the conversion rate of HRK 7.53450 per
EUR 1.
Changes in shareholdings
The Group did not receive any notification of changes in the number of shares held by shareholders with at least five
percent (5%) ownership in Multitude SE.
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Shares of the company
Largest shareholdings as at 31 December 2022
The table below describes the shareholder structure and summarises shareholders with the largest holdings, excluding
nominee-registered shares, in Multitude SE as at 31 December 2022. The table shows shareholdings representing at
least five percent (5%) ownership in the Group are updated based on the latest notification of major holdings.
Largest shareholders Shares % of shares % of voting rights
Jorma Jokela* 11,999,807 55.24% 55.61%
Total free float**: 9, 577,953 44.09% 44.39%
- Universal Investment Gesellschaft GmbH 2,167,660 9.98% 10.05%
- Dorval AM 1,105,012 5.09% 5.12%
- Board of Directors and Leadership Team*** 472,518 2.18% 2.19%
- Other shareholders 5,832,763 26.85% 27.03%
Multitude SE**** 146,200 0.67% -
Total 21,723,960 100.00% 100.00%
Board of Directors’ shareholdings as at 31 December 2022
Name Position
Holdings and
voting righs*
% of holdings and
voting rights**
Jokela, Jorma Member
11,999,807 55.24% (55.61%)
Liigus, Lea Member 125,859 0.58%
Vanhala, Erkki Juhani Member 84,458 0.39%
Strange, Frederik Chairman 5,300 0.02%
Leppänen, Kristiina Member 1,300 0.01%
Cusumano, Michael Member - 0.00%
Challagalla, Goutam Member - 0.00%
Mekkonen, Jussi Member - 0.00%
Total
12,216,724 56.24% (56.62%)
All information of shareholders holding based on the latest shareholder notifications received
* Jorma Jokela holds directly 167,933 shares (0.77%), through Jokela Capital OÜ 5,773,139 shares (26.57%) and through JT Capital Limited
6,058,735 shares (27.89%). The shares held by Jokela Capital OÜ and JT Capital Limited are nominee registered.
**Total free float excludes shares held by Jorma Jokela and treasury shares held by Multitude SE
***Excluding Jorma Jokela
**** Treasury shares held by Multitude SE (no voting right and no dividend paid on treasury shares)
*Include shareholdings held directly and indirectly by BOD
**Number in parentheses shows share of voting rights
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Name Position
Holdings and voting
righs*
% of holdings and
voting rights**
Jokela, Jorma Chief Executive Officer 11,999,807 55.24% (55.61%)
Liigus, Lea Chief Legal and Compliance Officer 125,859 0.58%
Krause, Clemens Chief Risk Officer 93,231 0.43%
Mäkelä, Lasse Chief Strategy and IR Officer 42,462 0.20%
Egger, Bernd Chief Financial Officer 32,183 0.15%
Kumpulainen, Antti CEO of Multitude Bank 20,922 0.10%
Kajakas, Kristjan Tribe CEO - Ferratum 18,975 0.09%
Tiukkanen, Ari Deputy Chief Executive Officer 15,912 0.07%
Hansson - Tönning, Adam Chief Financial Planning Analyst 13,134 0.06%
Chatterjee, Julie Tribe CEO - SweepBank 9,468 0.04%
Kabele, Kornel Chief Technology Officer 5,862 0.03%
Vella, Shaun Chief HR Officer 3,452 0.02%
Štareika, Mantvydas Tribe CEO - CapitalBox 0 0.00%
Total 12,381,267 56.99% (57.38%)
*Includes shareholdings held directly and indirectly by Leadership Team
**Number in parentheses shows share of voting rights
Leadership Team shareholdings as at 31 December 2022
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Distribution of holdings by number of shares held as at 31 December 2022
Distribution of holdings by group as at 31 December 2022
Lower
Limit
Number of
shareholders
% of
shareholders
Total number
of shares with
voting righs
% of share capital
with voting rights
1-100 48 26.81% 2,196 0.01%
101-500 60 33.52% 14,851 0.07%
501-1 000 21 11.73% 15,613 0.07%
1 001-5 000 27 15.08% 61,079 0.28%
5 001-10 000 7 3.91% 44,579 0.21%
10 001-50 000 10 5.59% 195,020 0.89%
50 001-100 000 2 1.12% 161,763 0.75%
100 001-500 000 2 1.12% 314,133 1.45%
500 001 and over 2 1.12% 20,914,726 96.27%
Total 179 100.00% 21,723,960 100.00%
Nominee registered 5 - 20,950,534 96.44%
Treasury shares held by Multitude SE - - 146,200 -
Sector Total number of shares
(book-entries)
Total number of shares
(nominee-registered)
Total number
of shares and
voting rights
% of share
capital and
voting rights
Financial and insurance
corporations
146,200 0.67% 975,333 4.49% 1,121,533 5.16%
Households 627,226 2.89% - - 627,226 2.89%
Shares registered in the
member states of the
Euro area
- - 19,975,201 91.95% 19,975,201 91.95%
Total 773,426 3.56% 20,950,534 96.44% 20,950,534 100.00%
Table includes shares reported by Euroclear Finland Ltd
Table includes shares reported by Euroclear Finland Ltd
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Multitude Group Annual Report 2022 – Board of Directors’ Report
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Multitude Group Annual Report 2022 – Board of Directors’ Report
Annual general meeting 2023
Multitude’s Annual General Meeting will be held on 27 April 2023 at 10:00 EEST at the offices of Castren & Snellman
Attorneys Ltd, Eteläesplanadi 14, Helsinki, Finland. The meeting will be held as a physical meeting, and no remote
participation or video link to the meeting venue will be provided. Shareholders may also use their voting rights by
voting in advance.
Instructions for shareholders as well as proposals made for the AGM are provided in the AGM notice published on the
Group’s website.
Financial calendar
Date Publication
16.03.2023
Multitude SE: 2022 preliminary
results
30.03.2023 Multitude SE: full year 2022 results
30.03.2023
Multitude Bank p.l.c.: full year 2022
results
30.03.2023
Ferratum Capital Germany GmbH:
full year 2022 results
27.04.2023
Multitude SE: Annual General
Meeting
11.05.2023 Multitude SE: Q1 2023 results
24.08.2023 Multitude SE: H1 2023 results
24.08.2023 Multitude Bank p.l.c.: H1 2023 results
24.08.2023
Ferratum Capital Germany GmbH:
H1 2023 results
16.11. 2023 Multitude SE: 9M 2023 results
104
Multitude Group Annual Report 2022 – Board of Directors’ Report
Board of Directors’ proposals for profit distribution
The operations of the Group’s parent company, Multitude SE, for the year ended 31 December 2022 amounted into a
loss of EUR 9.3 million (2021 - EUR 4.3 million, loss), which resulted into a distributable equity amounting to EUR 50.8
million as at 31 December 2022 (2021 - EUR 60.1 million). Accordingly, the Board of Directors proposed during the
Annual General Meeting to distribute dividend of EUR 0.12 per share in relation to the 2022 results and that 2022 loss
to be carried forward.
Corporate governance statement
Multitude’s Corporate Governance Statement has been prepared in accordance with the reporting requirements
set out by the Corporate Governance Code 2020 issued by the Finnish Securities Market Association. The Corporate
Governance Statement is published separately from the Board of Directors’ report, and it is available on Multitude’s
website at: https://www.multitude.com/investors/corporate-governance/corporate-governance-statement.
Company management and auditor
Frederik Strange served as Chairman of the Board. Other members of the Board were Jorma Jokela, Lea Liigus, Mi-
chael A. Cusumano, Goutam Challagalla, Juhani Vanhala, Kristiina Leppänen and Jussi Mekkonen. Dr. Clemens Krause
stepped down from the Board after the 2022 Annual General Meeting. The Chief Executive Officer is Jorma Jokela. The
2022 Annual General Meeting re-appointed PricewaterhouseCoopers Oy as the company’s auditor, with APA Jukka
Karinen as the auditor with principal responsibility.
105
Multitude Group Annual Report 2022 – Board of Directors’ Report
Consolidated
financial
statements 2022
(audited)
Consolidated statement of profit or loss
EUR ’000
Notes
Restated
2021
Interest revenue
8, 24
20 9, 03 0
20 0 , 857
Servicing fee revenue
8
3, 33 6
3, 3 32
Total revenue
212 , 36 6
204,1 89
Operating expenses:
Impairment loss on loans to customers
4.2, 10
(7 8,660)
(71,949)
Bank and lending costs
10
(13 , 4 0 5)
(13,94 1)
Personnel expense
9
(33,95 6)
(33,010)
Selling and marketing expense
10
(12 , 2 0 5)
(15 , 6 4 4)
General and administrative expense
10
(24, 40 8)
(26, 49 9)
Depreciation and amortisation
10, 15-17
(17, 5 2 2)
(15,323)
Operating profit
32 , 210
27, 8 2 3
Other income
11
37
1, 3 8 6
Other expense
11, 24
(63 6)
(2, 0 0 6)
Profit before interests and taxes ("EBIT")
3 1 , 6 11
2 7, 2 0 3
Finance income
12
460
3,603
Finance costs
12, 24
(18 , 2 3 0)
(26,1 18)
Profit before income taxes
13 , 8 41
4 ,688
Income tax expense
13
(1, 8 4 6)
(2,384)
Profit (loss) from continuing operations
11, 9 9 5
2,30 4
Loss from discontinued operations
-
(5,808)
Profit (loss) for the year
11, 9 9 5
(3, 50 4)
Earnings (loss) per share:
14, 24
Weighted average number of ordinary shares in issue
21, 57 8
21,578
Earnings (loss) per share from continuing operations, EUR
0. 39
(0.05)
Earnings (loss) per share from discontinued operations, EUR
-
(0.27)
Total earnings (loss) per share, EUR
0. 39
(0.3 2)
106
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Consolidated statement of comprehensive income
EUR ’000
Restated 2021
Profit from continuing operations
11 ,9 9 5
2, 304
Other comprehensive income (expense) from continuing operations:
Items that may be reclassified to profit or loss
Currency translation difference from continuing operations
(9 0 0)
(55)
Currency translation difference from discontinued operations
-
2 , 019
Total other comprehensive income (loss) from continuing operations
(9 0 0)
1, 9 6 4
Total comprehensive income (loss) from continuing operations
11, 0 9 4
2, 250
Total comprehensive loss from discontinued operations
-
(3,789)
Total comprehensive income (loss) for the period
11, 0 9 4
(1, 539)
107
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Consolidated statement of financial position
31 December RestatedRestated
EUR ’000
Notes
202231 December 1 January
20212021
ASSETS
Non-current assets:
Property, plant and equipment
15
3, 0 81
3,404
3,907
Right-of-use assets
16
4 , 6 13
1,618
4, 207
Intangible assets
17
31, 4 0 0
35,850
3 8,9 0 4
Deferred tax assets
13
7,1 7 9
6,981
7, 8 9 7
Loans to customers
18, 24
1 03,727
89, 98 8
42 , 89 2
Other non-current financial assets
18
28 ,8 83
6,215
5 ,02 8
Total non-current assets
17 8 , 8 8 3
14 4 , 0 5 6
102 , 83 5
Current assets:
Loans to customers
18, 24
405,73 6
3 61, 7 10
322,480
Other current financial assets
18
10 , 32 6
13,344
12, 3 4 8
Derivative financial assets
18
3 ,1 8 0
324
496
Current tax assets
13
2, 230
2,200
1, 5 67
Prepaid expenses and other current assets
19
1, 5 4 8
1, 32 4
3,208
Cash and cash equivalents
4.2, 18
153,325
301,592
236, 56 4
Total current assets
5 76 , 3 4 5
6 80 ,49 4
5 76 , 6 6 3
Total assets
755, 228
8 24, 55 0
679, 49 8
EQUITY AND LIABILITIES
Equity:
Share capital
4 0 ,13 4
40,134
40,134
Treasury shares
(14 2)
(142)
(142)
Retained earnings
7 7, 6 79
70, 4 66
7 7, 93 1
Perpetual bonds
2.3
50 ,000
5 0,000
-
Unrestricted equity reserve
14 , 7 0 8
14,708
14,708
Translation differences
24
(3, 0 49)
(2,995)
(5,458)
Other reserves
2 , 631
2,631
2,631
Total equity
181, 9 6 0
174 , 8 02
12 9, 8 0 4
Liabilities:
Non-current liabilities:
Long-term borrowings
20
4 6, 791
57,656
174 , 8 49
Deposits from customers
20
81, 610
82,793
63,6 89
Other non-current finance liabilities
1.1, 20
-
-
2 ,16 0
Lease liabilities
16, 20
3,0 95
282
1, 9 61
Deferred tax liabilities
13
966
203
3 01
Total non-current liabilities
13 2 , 4 6 2
140,934
24 2,960
Current liabilities:
Short-term borrowings
20
-
84,158
-
Deposits from customers
20
4 2 0 ,12 4
401,971
2 75, 8 33
Derivative financial liabilities
20
4 46
1,232
3,23 0
Lease liabilities
16, 20
1, 472
1,412
2,418
Current tax liabilities
13, 24
921
3,45 5
3 , 42 3
Trade payables
20
6 , 314
1,426
9,9 32
Accruals and other current liabilities
20, 21
11 , 5 30
15,160
1 1, 89 8
Total current liabilities
4 4 0 , 8 07
508,81 4
30 6,734
Total liabilities
573,269
649,748
549,694
Total equity and liabilities
755, 228
8 24, 55 0
679, 49 8
108
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Consolidated statement of cash flows
EUR ’000
Notes
Restated 2021
CASH FLOWS FROM OPERATING ACTIVITIES
Profit (loss) for the year
11, 9 9 5
(3, 50 4)
Adjustments for:
Depreciation and amortisation
10, 15, 16, 17
18 ,14 4
17,237
Finance costs, net
12
15 , 2 8 6
22,690
Tax on income from operations
13
1, 8 4 6
2,440
Other adjustments
(17 2)
(1,466)
Impairments on loans
78,660
72, 4 87
Working capital changes:
Increase (-) / decrease (+) in current receivables
1, 0 78
(11,4 70)
Increase (+) / decrease (-) in trade payables and other liabilities
(453)
(12 , 5 6 5)
Interest paid
(11 , 2 5 1)
(16,815)
Interest received
699
1,102
Income taxes paid
(3 , 637)
(2,427)
Net cash flows from operating activities before movements
1 12 ,19 5
6 7, 7 1 0
in loan portfolio
Movements in gross portfolio
4.2
(13 8 , 3 4 6)
(141, 4 3 2)
Net cash flows used in operating activities
(26,1 51)
(73,722)
CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of tangible and intangible assets
15, 16, 17
(10 , 9 0 3)
(11,542)
Purchase of investments and other assets
(3, 625)
(747)
Disposal of subsidiaries
6
-
(1,388)
Purchase of non-current financial assets
(20 ,8 0 0)
-
Net cash flows used in investing activities
(35, 32 8)
(13,677)
CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds from issue of perpetual bonds
-
50,000
Repayment of long-term borrowings
20
-
(21,441)
Repayment of short-term borrowings
20
(1 82, 1 5 0)
(15,861)
Perpetual bonds interests and issuance costs
1.12.3
(3 , 670)
(3,342)
Repayment of finance lease liabilities
(1 ,939)
(2,297)
Proceeds from long-term borrowings
47, 6 7 2
-
Proceeds from short-term borrowings
39, 4 0 0
-
Deposits from customers
17, 8 2 8
145,443
Net cash flows from (used in) financing activities
(8 2, 8 59)
152 , 5 02
Cash and cash equivalents, as at 1 January
18
3 01, 59 2
236,564
Exchange gains (losses) on cash and cash equivalents
(3,93 0)
(74)
Net increase in cash and cash equivalents
(14 4 , 3 3 8)
65,103
Cash and cash equivalents, as at 31 December
18, 4.2
153,325
301,592
109
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Consolidated statement of changes in equity
EUR ’000
Share
Treasury Retained Perpetual Unrestricted Translation Other Total equity
capitalsharesearningsbondsequity reservedifferencesreserves
As at 1 January 2021
40,134
(142)
73,696
-
14,708
(5,458)
2,631
12 5 , 5 6 9
Restatement and adjustments to
opening balance
-
-
4, 2 35
-
-
-
-
4, 235
Comprehensive income
Restated profit or loss
-
-
(3, 50 4)
-
-
-
-
(3, 50 4)
Restated currency translation
-
-
(49 8)
-
-
2,4 63
-
1, 9 6 5
difference
Total comprehensive income
-
-
(4 ,0 02)
-
-
2,4 63
-
(1, 53 9)
Transactions with owners
Proceeds from perpetual
-
-
-
50,000
-
-
-
50 ,000
bonds
Perpetual bonds interests and
issuance costs
-
-
(3 , 3 42)
-
-
-
-
(3, 3 42)
Share-based payments (Note
-
-
156
-
-
-
-
15 6
22)
Other changes
-
-
(277)
-
-
-
-
(277)
Total transactions with owners
-
-
(3, 4 63)
50 ,000
-
-
-
4 6, 537
Restated as at 31 December 2021
40,134
(142)
70 ,4 6 6
5 0,000
14,708
(2,9 95)
2,631
174 , 8 0 2
Restated as at 1 January 2022
4 0 ,13 4
(14 2)
70 ,4 6 6
50 ,000
14 , 7 0 8
(2,9 95)
2 , 6 31
17 4 , 8 02
Comprehensive income
Profit or loss
-
-
11 , 9 9 5
-
-
-
-
11, 9 9 5
Currency translation difference
-
-
(8 9 1)
-
-
(9)
-
(9 0 0)
Total comprehensive income
-
-
11 , 1 0 4
-
-
(9)
-
11, 0 9 5
Transactions with owners
Proceeds from perpetual
-
-
-
-
-
-
-
-
bonds
Perpetual bonds interests and
issuance costs
-
-
(3 , 670)
-
-
-
-
(3 , 670)
Share-based payments (Note
-
-
483
-
-
-
-
483
22)
Other changes
-
-
(70 4)
-
-
(4 4)
-
(74 8)
Total transactions with owners
-
-
(3 , 8 9 1)
-
-
(4 4)
-
(3,935)
As at 31 December 2022
4 0 ,13 4
(14 2)
7 7, 6 7 9
5 0,000
14 , 7 0 8
(3, 049)
2 , 6 31
1 81 ,960
110
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
111
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
1. General information
Multitude SE and its subsidiaries ("Multitude" or the "Group"), is a leading FinTech company that aims to transcend the
hassle of physical banking and manual financial transactions through a financial ecosystem. This ecosystem comprises
mobile and digital platforms to promote a paperless, borderless, and real-time banking experience, to end customers
and small and medium enterprises ("SMEs"). The parent company Multitude SE (business identity code 1950969-1)
was established in 2005 and is headquartered at Ratamestarinkatu 11 A, FI-00520 Helsinki. Multitude SE is listed in
the Prime Standard of Frankfurt Stock Exchange under the symbol "FRU". The Group also owns Multitude Bank p.l.c.,
licensed by the Malta Financial Services Authority ("MFSA"), which is a significant part of the Group that allows it to
provide financial services and products to European Economic Area ("EEA") member states.
On 30 March 2022, Multitude’s Board of Directors authorised the Group’s consolidated financial statements as at and
for the year ended 31 December 2022 and comparative year 31 December 2021 for issuance and filing.
1.1 Significant changes in the current reporting period
The financial position and performance of the Group was particularly affected by the following events and transac-
tions during the reporting period:
2022 Multitude SE bond issue
On 7 December 2022, Multitude SE successfully placed EUR 50 million in senior unsecured bonds (ISIN: NO0012702549)
with maturity in December 2025 (the "2022 MSE Bonds"). The net proceeds from the Bonds were, together with ex-
isting cash, used towards refinancing Ferratum Capital Germany GmbH's outstanding bonds maturing in April 2023
(ISIN: SE0012453835). The bond will carry a floating rate coupon of 3-month Euribor plus 7.5%, priced at 97% of
the nominal amount. The Bonds will be listed on a regulated market within six months and on the Frankfurt Stock
Exchange Open Market within 60 days (with the intention to list within 30 days).
112
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
2019 FCGE bonds tap issue and redemption
On 8 April 2022, the Group announced a successful placement of EUR 40 million worth of nominal bonds under
the existing 2019 Capital Germany GmbH bond framework (ISIN: SE0012453835) ("2019 FCGE tap issue"). This brings
down the remaining unissued portion of the 2019 FCGE bond framework to EUR 30 million. The bonds, quoted at
99.25% in the Frankfurt Stock Exchange Open Market, were issued at 99% of their nominal values on 21 April 2022
and followed the bond covenants associated with the outstanding 2019 FCGE Bonds.
The balance of 2019 FCGE including the 2019 FCGE tap issue was settled via roll-over into 2022 MSE Bonds for the
nominal amount of EUR 24.6 million on 21 December 2022. On 29 December 2022, the remaining 2019 FCGE bonds
with an outstanding nominal amount of EUR 99.0 million and carrying amounts of EUR 97.3 million were fully re-
deemed.
2018 FCGE bonds roll-over and redemption
In conjunction with the 2019 FCGE bonds tap issue, holders of the existing 2018 FCGE bonds (ISIN: AS5772809/
SE0011167972) were given the option to roll-over their bond holdings and effectively convert them into the 2019
FCGE tap issue bonds ("2018 FCGE roll-over bonds") at a 1:1 conversion ratio. The transaction extinguished the un-
derlying 2018 FCGE roll-over bonds with nominal and carrying amounts of EUR 19.9 million. On 25 May 2022, the
remaining 2018 FCGE bonds with outstanding nominal and carrying amounts of EUR 0.1 million were redeemed in
full. The roll-over and redemption of the 2018 FCGE bonds resulted in a net gain of EUR 0.4 million.
Multitude Bank unsecured subordinated bonds issue
On 13 April 2022, the Group issued a total of EUR 5,052 thousand worth of unsecured subordinated bonds, out of the
EUR 20 million base prospectus listed in the Malta Stocks Exchange with a series no. 1/2022 (ISIN: MT0000911215),
Tranche No 1 ("Tranche 1 bonds") through its wholly owned subsidiary, Multitude Bank p.l.c. ("MBM"). The Tranche 1
bonds will mature on 13 April 2032 and includes a coupon rate of 6%.
Out of the EUR 5,052 thousand issued bonds, MBM has issued EUR 2.0 million to its parent company Multitude SE,
which is eliminated at the Group level as part of the consolidation process.
113
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Matching Share Plans - April and October 2022
On 11 April and 17 October 2022, the Group granted a total of 31,638 and 57,055 matching shares, respectively, to
participating employees as part of the Group’s Matching Share Plan ("MSP") introduced in 2021. The MSP scheme
allows employees to invest up to 10% of their annual gross salary in Multitude shares. Investment shares will vest
after 2 years, provided the participants have held the shares and have uninterrupted employment during the holding
period. Afterwards, the Group will provide free matching shares with a 1:1 ratio for all vested investment shares.
Investment in debt instruments
Multitude Bank has concluded strategic investments in debt instruments, representing the acquisition by the Bank of
secured bonds issued by corporate entities, as outlined in Note 4.2.1.
Based on the solely payments of principal and interest ("SPPI") test, the Group has classified the investment in debt
securities as a financial asset at amortised cost, presented as part of other non-current financial assets in the Group’s
consolidated statement of financial position.
Restatement of 2021 financial results and position
Some of the amounts reported for the previous period were restated due to correction of accounting treatment and
change in accounting policy. Detailed information about these adjustments can be found in note 24.
2. Summary of significant accounting policies
2.1 Basis of preparation
Multitude Group’s consolidated financial statements are prepared in accordance with International Financial Report-
ing Standards ("IFRS") as issued by the International Accounting Standards Board ("IASB") and as adopted by the
European Union ("EU"). The consolidated financial statements are presented in thousand euros ("EUR 000"), except
when otherwise indicated, and are prepared under the historical cost convention, except as disclosed in the summary
of significant accounting policies in Note 2.3.
114
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
2.2 New and amended standards and interpretations
On 1 January 2022, the Group adopted the following amendments to the accounting standards issued by the IASB
and endorsed by the EU with no material impact on the Group’s consolidated financial statements:
Title
Key requirements
Effective Date
The
amendment
to
IAS
16
Property,
Plant
and
Equipment
(PP&E)
prohibits an entity from deducting from the cost of an item of PP&E any
Property, Plant and proceeds received from selling items produced while the entity is
Equipment: Proceeds preparing the asset for its intended use. It also clarifies that an entity is
before intended use atesting whether the asset is functioning properly when it assesses the 1 January 2022
– Amendments to IAS 16
technical
and
physical
performance
of
the
asset.
The
financial
performance of the asset is not relevant to this assessment. Entities
must disclose separately the amounts of proceeds and costs relating to
items produced that are not an output of the entity’s ordinary activities.
Minor amendments were made to IFRS 3 Business Combinations to
update
the
references
to
the
Conceptual
Framework
for
Financial
Reference to the Reporting and add an exception for the recognition of liabilities and
Conceptual Framework contingent liabilities within the scope of IAS 37 Provisions, Contingent 1 January 2022
– Amendments to IFRS 3 Liabilities and Contingent Assets and IFRIC 21 Levies. The amendments
also confirm that contingent assets should not be recognised at the
date.
acquisition
These
updates
do
not
change
the
accounting
requirements for business combinations.
The amendment to IAS 37 clarifies that the direct costs of fulfilling a
Onerous Contracts – Cost contract include both the incremental costs of fulfilling the contract
of Fulfilling a Contract and an allocation of other costs directly related to fulfilling contracts. 1 January 2022
Amendments to IAS 37 Before recognising a separate provision for an onerous contract, the
entity recognises any impairment loss that has occurred on assets used
in fulfilling the contract.
in the 10% test for derecognition of financial liabilities. The following improvements were finalised in May 2020: • IFRS 9 Financial Instruments – clarifies which fees should be included
• IFRS 16 Leases – amendment of illustrative example 13 to remove the
Annual Improvements to
illustration
of
payments
from
the
lessor
relating
to
leasehold
IFRS Standards 2018– incentives. improvements, to remove any confusion about the treatment of lease 1 January 2022
2020 • IAS 41 Agriculture – removal of the requirement for entities to exclude
cash flows for taxation when measuring fair value under IAS 41. This
amendment is intended to align with the requirement in the standard
to discount cash flows on a post-tax basis.
115
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
2.3 Summary of significant accounting policies
Consolidation
The consolidated financial statements comprise the financial statements of the Parent Company, and each of those
companies over which it exercises control. Control over an entity exists when the Group is exposed, or has rights, to
variable returns from its involvement with the entity and can affect those returns through its power over the entity.
When the Group has less than a majority of voting or similar rights in an entity, it considers all relevant facts and
circumstances in assessing whether it has power over an entity, including contractual arrangements, voting rights
and potential voting rights. The Group reassesses whether it controls an entity if facts and circumstances indicate that
there are changes to the elements of control.
Consolidation of a subsidiary begins when the Group obtains control over the subsidiary and ceases when the Group
loses control over the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during
the year are included in the consolidated financial statements from the date the Group gains control until the date the
Group ceases to control the subsidiary. A change in the ownership interest of a subsidiary, without a loss of control,
is accounted for as an equity transaction. Suppose the Group loses control over a subsidiary; in that case, the related
assets, liabilities, non-controlling interests, and other components of equity are derecognised from the consolidated
statement of financial positions with any gains or losses recognised in the consolidated statement of profit or loss.
Any investment retained in the former subsidiary is measured at fair value.
All intercompany transactions are eliminated as part of the consolidation process. Since Multitude wholly owns all
its subsidiaries, no components of non-controlling interests ("NCI") are presented separately as a component of the
Group’s consolidated financial statements.
Business combinations
Business combinations are accounted for using the acquisition method. The consideration transferred in a business
combination is measured as the aggregate of the fair values of the assets transferred, liabilities incurred towards the
former owners of the acquired entity or business, and equity instruments issued. Acquisition-related costs are rec-
ognised as expenses in the consolidated statement of profit or loss in the period in which the costs are incurred and
the related services are received with the exception of costs directly attributable to the issuance of equity instruments
that are accounted for as a deduction from equity.
Identifiable assets acquired and liabilities assumed are measured at the acquisition date fair values. The Group elects
whether to measure the non-controlling interests in the acquiree at fair value or the proportionate share of the
acquiree’s identifiable net assets on a business combination by business combination basis. The excess of the consid-
eration transferred over the aggregate amount of the non-controlling interests and the fair values of the identifiable
net assets acquired is recorded as goodwill .
Non-current assets or disposal groups held for sale and discontinued operations
Non-current assets or disposal groups are classified as assets held for sale if their carrying amounts will be recovered
principally through a sale transaction rather than through continuing use. For this to be the case, the asset, or the
disposal group, must be available for immediate sale in its present condition subject only to the usual and customary
terms for sales of such assets or disposal groups, and the sale must be highly probable. These assets, or in the case of
disposal groups, assets and liabilities, are presented separately in the consolidated statement of financial position and
measured at the lower of the carrying amount and fair value less costs to sell. Non-current assets classified as held for
sale or included in a disposal group classified as held for sale, are not depreciated or amortised.
Discontinued operations are reported when a component of the Group, comprising operations and cash flows that
can be clearly distinguished both operationally and for financial reporting purposes from the rest of the Group, is
classified as held for sale or disposal group, or the component represents a major line of business or geographical area
116
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
of operations, or is a part of a single coordinated plan to dispose of a separate major line of business or geographical
area of operations. Profit or loss from discontinued operations is reported separately from income and expenses from
continuing operations in the consolidated statement of profit or loss, with prior periods presented on a comparative
basis. Cash flows from discontinued operations are presented separately in the consolidated financial statements
and accompanying notes. Intra-group revenues and expenses between continuing and discontinued operations are
eliminated.
Revenue recognition
The Group recognises revenue from interest and fee charges arising from its banking and lending activities.
Interest revenue
IThe Group’s revenue streams consist of process fees, rescheduling fees (charged when a customer applies to extend
the repayment date), reminder fees (charged when reminder actions are effected with respect to a loan) and other
fees and interest charged on revolving and longer term credit products. All these fees are considered to be an inte-
gral part of the effective interest rate of the loans and advances taking cognisance of the nature of these fees, the
purposes for which these fees are assessed and the substance of the services provided. Interest revenue is calculated
and recognised based on the effective interest rate method. The effective interest includes fees considered an integral
part of the effective interest rate on loans to customers. The effective interest rate is the rate that discounts estimated
future cash flows to the net carrying amount of loans to customers. Interest revenue recognition starts when the
customer loan agreement is executed and the proceeds from the loan are transferred to the customer and accrued
on a day-to-day basis until the derecognition of the underlying loan to customer. Interest revenue is presented net of
directly attributable transaction cost in the consolidated statement of profit or loss.
Loan servicing fees
The Group charges origination and commitment fees that are considered an integral part of the effective interest
rate on loans to customers and are under the scope of IFRS 9. Other fees, including invoicing, penalty, and additional
similar loan servicing fees, that are not considered to be an integral part of the effective interest rate on loans to
customers are accounted for under IFRS 15. These fees are recognised at the point in time when the Group satisfies
the underlying performance obligations, typically when such fees are due from the customers or upon invoicing.
There are no contract assets and liabilities relating to loan servicing fees as at 31 December 2022 and 2021 .
Segment reporting
Operating segments are reported in a manner consistent with the internal reports provided to the senior manage-
ment team who is identified as chief operating decision-maker within the scope of IFRS 8. The senior management
team is responsible for allocating resources and assessing the performance of the operating segments. The Group’s
operating and reportable segments comprise 100% of the Group’s external revenue .
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Employee benefits
Post-retirement plans
The Group companies have various post-employment plans in accordance with local regulations and practices in the
countries in which they operate. Group companies’ pension plans are generally considered to be defined contribution
plans that employees and relevant Group companies fund through pension insurance contracts, local government
retirement schemes, and other external post-employment retirement plan arrangements, where the Group does not
retain or incur any additional legal or constructive obligations on top of its regular contributions to such plans. These
contributions are recognised as expense in the consolidated statement of profit or loss in the period they incurred .
Share-based payments
The Group’s share-based payments granted are equity-settled share-based payment transactions. They are booked as
employee benefit expense and as increases in equity based on the grant date fair value of the options or shares grant-
ed. The total expense is recognised over the vesting period, when all of the specified vesting conditions are satisfied.
At the end of each period, the Group revises its estimates of the number of options or shares that are expected to vest
based on the vesting and service conditions. It recognises the impact of the revision to original estimates, if any, in
profit or loss, with a corresponding adjustment to equity. The cancellation of a share-based payment arrangement is
accounted for as an acceleration of vesting, and the Group recognises immediately the amount that would have been
settled with employees at the end of the original vesting period. Any payment made to the employee is accounted
for as a deduction from equity, except to the extent that the payment exceeds the fair value of the equity instruments
granted, measured at the cancellation date.
Finance income and costs
Interest income and expense
Interest income is recognised based on the amount receivable or received from deposits in the bank and other finan-
cial institutions and other financial assets at amortised cost apart from loans to customers, which is recognized as
finance income in the consolidated statement of profit or loss.. Interest derived from loans to customers is recorded in
interest revenue. Interest expense arises primarily from the current and non-current portion of borrowings, deposits
from customers, and lease liabilities. Similar to interest income, interest expense is calculated and recognised based
on the effective interest rate method, and considers transaction costs, premiums, or discounts that are integral parts
of the origination of the underlying financial liability .
Other operating income and expenses
Gains and losses not arising from the Group’s ordinary course of business, such as those deriving from impairment,
sale, and disposal of non-current assets, among others, are recognised under other operating income (expenses) in
the Group’s consolidated statement of profit or loss .
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Foreign currency translation
Functional and presentation currency
The financial statements of all Group companies are measured using functional currency, the currency of the primary
economic environment in which the entity operates. The consolidated financial statements are presented in euro
("EUR"), the functional and presentation currency of the Parent Company.
Transactions and balances in foreign currencies
Transactions in foreign currencies are recorded at exchange rates prevailing at the dates of the individual transac-
tions. For practical reasons, a rate that approximates the actual rate as of the date of the transaction is often used in
day-to-day accounting. Monetary assets and liabilities denominated in foreign currency are valued at the exchange
rates prevailing at the end of the reporting period.
Foreign exchange gains and losses, realised or otherwise, arising from foreign currency denominated transactions
and balances, including those arising from hedging activities, are recognised in financial income (cost) in the consol-
idated statement of profit or loss.
Group companies with different functional currencies
On consolidation, the assets and liabilities of Group companies, whose functional currency is other than the euro, are
translated into euros at the exchange rates prevailing at the end of the reporting period. The income and expenses
of these foreign operations are translated into euros at the average exchange rates for the reporting period. The
exchange differences arising from translation for consolidation are recognised as translation differences in the con-
solidated statement of comprehensive income.
Income taxes
The income taxes comprise current tax and deferred tax. Income tax income or expense is recognised in the con-
solidated statement of profit or loss, except to the extent that it relates to items recognised in other comprehensive
income, or directly in equity. The related tax is recognised in other comprehensive income or equity, respectively.
Current taxes
Current taxes are based on the results of Group companies and are calculated using local tax regulations and tax
rates that are enacted or substantively enacted at each reporting date. Corporate taxes withheld at the source of
the income, on behalf of Group companies, are accounted for in income tax expense, where they are determined to
represent tax on profit or loss for the period .
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Deferred taxes
Deferred tax assets and liabilities are determined using the balance sheet liability method for all temporary differenc-
es between the tax bases of assets and liabilities and their carrying amounts in the consolidated financial statements.
Deferred tax assets are recognised to the extent that future taxable profit will be available against which the unused
tax losses, unused tax credits and deductible temporary differences can be utilised in the relevant jurisdictions. De-
ferred tax assets are assessed for realisability as of each reporting date. When circumstances indicate it is no longer
probable that deferred tax assets will be utilised, adjustments are made as necessary.
Deferred tax liabilities are recognised for temporary taxable differences, and for temporary differences that arise
between the fair value and the tax base of identifiable net assets acquired in business combinations. Deferred tax lia-
bilities are not recognised if they arise from the initial recognition of goodwill. Deferred tax liabilities are provided for
the taxable temporary differences arising from investments in subsidiaries, except for deferred tax liability where the
Group controls the timing of the reversal of the temporary difference, and it is probable that the temporary difference
will not reverse in the foreseeable future.
The enacted or substantively enacted tax rates as of each reporting date, expected to apply in the period when the
asset is realised or the liability is settled, are used in the measurement of deferred tax assets and deferred tax liabilities.
Deferred tax assets and liabilities are not discounted. The Group periodically evaluates positions taken in tax returns
with respect to the situations in which applicable tax regulation is subject to interpretation. The Group adjusts the
amounts of current and deferred tax assets and liabilities recorded, where it is considered probable, i.e., more likely
than not, that certain tax positions may not be fully sustained upon review by tax authorities. The amounts recorded
are based on the most likely amount or the expected value, depending on which method the Group expects to
predict the resolution of the uncertainty better.
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Deferred tax assets and deferred tax liabilities are offset for presentation purposes when there is a legally enforceable
right to set off current tax assets against current tax liabilities. The deferred tax assets and deferred tax liabilities relate
to income taxes levied by the same taxation authority on either the same taxable entity or different taxable entities,
which intend either to settle current tax liabilities and assets on a net basis, or to realise the assets and settle the
liabilities simultaneously in each future period where significant amounts of deferred tax liabilities or deferred tax
assets are expected to be settled or recovered.
Property, plant and equipment
Property, plant and equipment are recognised in the financial statements at their carrying amount, equal to the cost
of acquisition less cumulative depreciation, and where applicable, cumulative impairment. The acquisition cost in-
cludes costs directly attributable to the acquisition of the asset.
Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only
when it is probable that future economic benefits associated with the item will flow to the Group and the cost of the
item can be measured reliably. All other repairs and maintenance costs are recognised as expense in the consolidated
statement of profit or loss when they are incurred.
Property, plant and equipment are depreciated using the straight-line method towards their residual values and over
their estimated useful lives, as follows:
Office Buildings 3 – 8 years
Furnitures, fittings, and equipment 3 – 8 years
The asset’s residual value and useful life are reviewed and adjusted, if appropriate, at the end of each reporting period.
Gain or loss on disposal is determined as the difference between the net disposal proceeds, if any, and the carrying
amount. The gain or loss from disposal is recognised in non-operating income and expenses in the consolidated
statement of profit or loss .
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Intangible assets
The Group’s intangible assets mainly consist of internally generated and capitalised software development costs,
and computer software purchased from third parties. The Group also has licences and trademarks that are presented
under other intangible assets.
Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired
in a business combination is their fair value as of the date of acquisition. Research costs associated with internally gen-
erated intangible assets, except for development costs that may be capitalised, are expensed in the period when they
are incurred. Development costs are capitalised only if the Group has the technical feasibility to complete the asset,
has an ability and intention to use or sell the asset, can demonstrate that the asset will generate future economic ben-
efits, has resources available to complete the asset, and can measure reliably the expenditure during development.
The useful economic life of the Group’s intangible assets, other than goodwill, is finite. After initial recognition, finite
intangible assets are carried at cost less accumulated amortisation and accumulated impairment losses. Intangible
assets are amortised using the straight-line method, which is considered to reflect best the pattern in which the
asset’s future economic benefits are expected to be consumed, over their useful economic lives as follows:
Capitalised development costs: 2 – 5 years
Computer software: 2 – 10 years
Trademarks: 3 – 5 years
Licences: 2 – 10 years
Leases
The Group’s lease agreements primarily consist of office buildings and equipment. At contract inception, the Group
assesses whether a contract is, or contains, a lease if the contract conveys the right to control the use of an identified
asset for a period in exchange for consideration and, accordingly, recognises a right-of-use asset and a lease liability
for all leases with a lease term exceeding 12 months. The commencement date is when the lessor makes the underly-
ing leased asset available for use by the Group.
The Group applies a practical expedient whereby leases for which the lease term is 12 months or less at the lease
commencement date ("short-term leases") are not recognised in its consolidated statement of financial position.
Instead, the Group recognises the lease payments associated with short-term leases as an operating expense on a
straight-line basis over the lease term. At the same time, Group designates any long-term lease with a monthly lease
payment less than EUR 500 as a "low value lease". It recognises lease payments as an operating expense in the case
when an estimated value of right-of-use asset for such lease agreement is less than EUR 60 thousand at the start of the
contractual period. In addition, as a practical expedient, the Group does not separate certain non-lease components
from lease components but instead accounts for each lease component and associated specified non-lease compo-
nent as a single lease component. Other payments for non-lease components, variable based on consumption (e.g.,
property taxes, insurance payments and variable property service costs), are recognised as an expense when incurred .
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Right-of-use asset
The right-of-use asset is initially measured at cost, which includes the amount of the initial measurement of the lease
liability, any lease payments made at or before the commencement date, and estimated restoration costs of the leased
asset to the condition required by the contract at the end of the lease period, less any lease incentives (e.g., lease-free
months) and any direct costs of the lease.
After initial measurement, right-of-use assets are measured at cost less any accumulated depreciation and any accu-
mulated impairment losses and adjusted for certain remeasurements of the lease liability. The right-of-use asset is
depreciated using the straight-line method, from the commencement date to the earlier of the end of the contractual
lease term, or the estimated useful economic lives of the right-of-use assets, as follows:
Office buildings: 3 – 6 years
Office equipment: 3 – 4 years
At the end of each reporting period, the Group assesses the lease terms of open-ended contracts to determine
whether an extension or reduction in the lease term is appropriate.
Lease liability
At commencement date, lease liabilities are measured at the present value of lease payments to be made over the
lease term. The Group determines the lease term as the non-cancellable term of the lease, together with any periods
covered by an option to extend the lease if it is reasonably certain to be exercised, as well as any periods covered by
an option to terminate the lease if it is reasonably certain not to be exercised. The lease payments include fixed lease
payments and certain fixed non-lease components less any lease incentives receivable, variable lease payments that
depend on an index or a rate, and appropriate termination fees whenever the lease term was determined based on
the expectation that the Group will exercise its option to terminate. The Group does not generally enter into lease
contracts with variable lease payments linked to future performance or use of an underlying asset.
Lease payments are allocated between principal and finance cost. The finance cost is charged to profit or loss over
the lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for
each period. In addition, the carrying amounts for the right-of-use asset and lease liability are remeasured if there
is a modification, a change in the lease term or a change in the future lease payments resulting from a change in an
index or rate used to determine such lease payments. The interest component of the lease payments is recognised as
interest expense within finance costs in the consolidated statement of profit or loss .
Incremental borrowing rate
The lease payments are discounted using the Group’s incremental borrowing rate. This rate is calculated at the begin-
ning of the lease and is equal to the weighted nominal interest rate paid on the Group’s long-term borrowings. At the
beginning of each period, the Group reviews and assesses the need to modify the applicable incremental borrowing
rate based on whether there are significant changes in the economic conditions and assumptions used for modelling
the incremental borrowing rate .
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Impairment of non-financial assets
Property, plant and equipment, intangible assets, excluding goodwill, and right-of-use assets are reviewed annually
for impairment whenever events or changes in circumstances indicate that their carrying amounts may not be recov-
erable.
Goodwill arises from business combinations accounted for using the acquisition method, where the Group is the
acquirer. Goodwill is not subject to amortisation, but is tested annually for impairment, or more frequently if events or
changes in circumstances indicate impairment may have occurred.
The impairment loss is recognised as a non-operating expense in the consolidated statement of profit or loss when
the asset’s carrying amount exceeds its recoverable amount, which is the higher of the asset’s fair value less costs of
disposal and value-in-use .
Financial assets
Initial recognition and measurement
The Group recognises a financial asset in its statement of financial position when it becomes a party to the contractual
provisions of the instrument. Regular way purchases and sales of financial assets are recognised on the trade date,
which is the date on which the Bank commits to purchase or sell the asset. Accordingly, the Group uses trade date
accounting for regular way contracts when recording financial asset transactions.
At initial recognition, the Group measures a financial asset at its fair value plus or minus, in the case of a financial asset
not at fair value through profit or loss (FVPL), transaction costs that are incremental and directly attributable to the
acquisition or issue of the financial asset, such as fees and commissions. Transaction costs of financial assets carried
at FVPL are expensed in profit or loss. Immediately after initial recognition, an expected credit loss allowance (ECL)
is recognised for financial assets measured at amortised cost and investments in debt instruments measured at fair
value through other comprehensive (FVOCI), which results in an accounting loss being recognised in profit or loss
when an asset is newly originated.
When the fair value of financial assets differs from the transaction price on initial recognition, the Group recognises
the difference as follows:
- When the fair value is evidenced by a quoted price in an active market for an identical asset (i.e. a Level 1
input) or based on a valuation technique that uses only data from observable markets, the difference is recognised as
a gain or loss.
- In all other cases, the difference is deferred and the timing of recognition of deferred day one profit or loss is
determined individually. It is either amortised over the life of the instrument, deferred until the instrument's fair value
can be determined using market observable inputs, or realised through settlement .
Classification and subsequent measurement
The Group classifies its financial assets as financial assets subsequently measured at amortised cost (carrying amount
less loss allowances calculated using expected credit losses), financial assets measured at fair value with changes
recognised through other comprehensive income ("FVOCI"), and financial assets measured at fair value with changes
recognised through profit and loss ("FVPL"). The appropriate category is selected based on the Group’s business mod-
el for managing the financial asset and the contractual cash flow characteristics of the asset.
The Group’s business model for managing financial assets is assessed at the portfolio level as this best reflects how the
business and financial assets are managed to generate cash flows, and how information is provided to management.
Similarly, the Group assesses contractual cash flow characteristics of financial assets at the portfolio level, and where
applicable, at the individual product level. The Group assesses whether the contractual cash flows are generated
solely through payments of principal and interest ("SPPI"), by considering contractual terms that might introduce
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elements of variability in the contractual cash flows in relation to contingent events, leverage features, prepayment
clauses, the extension of payment terms, and similar modifications to the contract giving rise to a recognition of the
financial asset.
Financial assets measured at amortised cost are debt instruments held within a business model that has an objective
to hold assets to collect contractual cash flows. The Group’s financial assets measured at amortised cost include loans
to customers, cash and cash equivalents, receivables from sold portfolio, receivables from banks and other current
and non-current financial assets from third parties. After initial measurement, the Group determines loss allowances
related to financial assets, using the expected credit loss ("ECL") model. The Group’s ECL model, inputs, and assump-
tions are disclosed in Note 3.1.
Financial assets at FVOCI are either debt instruments held within a business model which objective is achieved both by
holding the financial assets to collect contractual cash flows and by selling the financial assets, or equity instruments
that would otherwise be classified as financial assets at FVPL that are irrevocably designated as financial assets at
FVOCI at initial recognition. The Group did not have any financial assets classified as FVOCI, designated or otherwise,
as at and for the years ended 31 December 2022 and 2021.
Financial assets at FVPL are either equity instruments that do not meet the definition of equity under IAS 32, debt in-
struments that do not fall in either of the preceding categories, or debt instruments that fall in either of the preceding
categories but are irrevocably designated as financial asset at FVPL at initial recognition to eliminate or significantly
reduce measurement or recognition inconsistency. The Group’s financial assets at FVPL consist of derivative financial
assets that are used to hedge the cash flow impact of changes in exchange rates in relation to the foreign currency
denominated intercompany loans, and as a result, do not fall in either of the preceding categories . The Group did not
have any financial assets irrevocably designated as financial asset at FVPL at initial recognition as at and for the years
ended 31 December 2022 and 2021.
Derecognition
The Group generally derecognises a financial asset, or a part of a financial asset, when it ceases to have control of the
contractual rights that comprise the financial asset, or a part of a financial asset.
In determining the date when the Group ceases to have control of the financial asset, or a part of a financial asset, the
Group considers the earliest date when the rights to the cash flows from the asset has expired; when the Group has
transferred its rights to receive the cash flows and substantially all risks and rewards from the asset to another entity;
and when the Group has assumed an obligation to pay the cash flows from the asset to another entity that meets the
requirements set out in IFRS 9 and has transferred substantially all risks and rewards from the asset to the said entity.
At derecognition, the Group recognises the difference between the net proceeds received from the transfer of the fi-
nancial asset, or a part of a financial asset, to another entity, if any. The carrying amount of the financial asset, or a part
of a financial asset, transferred as gain or loss on derecognition of the financial asset in the consolidated statement of
profit or loss .
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Modification of contractual cash flows
When the contractual cash flows of a financial asset are renegotiated or modified, the Group assesses whether there
are substantial differences between the terms and conditions, and the contractual cash flows associated with the
financial asset after the modification. If so, the Group derecognises the carrying amount of the underlying financial as-
set, recalculates and recognises the gross carrying amount of the new financial asset based on the revised contractual
terms and cash flows, and recognises any gains or losses arising from such modification in its consolidated statement
of profit or loss .
Modifications of terms and conditions and contractual cash flows related to loans to customers normally arise from
various product features included in the terms and conditions of loan agreements with customers, including re-
scheduling, payment holidays, due date changes, modification to the payment schedule, and payment-free months,
which do not necessarily constitute forbearance as defined by EU Regulation 575/2013 ("CRR2"). These arrangements
typically arise from short-term consumer loans that are not considered to be individually significant at the Group
level. Usually, they occur without substantially modifying the contractual terms and cash flows of the underlying loan
agreements apart from upfront payments of minor rescheduling and extension fees. As a result, the Group does not
usually recognise any gain or loss arising from modifications of low-value consumer loans, instead, upfront resched-
uling and extension fees are recognised as revenue at the point in time when the Group’s performance obligation to
reschedule or extend the underlying loan agreement was satisfied.
Financial liabilities
Classification
The Group generally recognises and classifies all its issued debt instruments as financial liabilities subsequently
measured at amortised cost, except for derivative financial liabilities that are classified as financial liabilities at FVPL
and issued debt instruments with characteristics of an equity instrument, classified as such. The Group’s financial
liabilities measured at amortised cost consist of borrowings, deposits from customers, lease liabilities, trade payables,
and other current and non-current liabilities that will be extinguished through cash payments.
At initial recognition, the Group assesses whether an issued debt instrument should be classified as an equity in-
strument. The Group considers all relevant contractual terms to determine whether the instrument does not include
a contractual obligation to deliver cash or another financial asset to another entity, or to exchange financial assets
or liabilities with another entity under conditions that are potentially unfavourable to the Group. In applying these
criteria, the Group considers that discretionary payments of the principal amount, or any interests thereon, to the
holders of the issued debt instrument do not necessarily constitute a contractual obligation to deliver cash or another
financial asset to another entity . As at 31 December 2021 and 31 December 2022, the carrying amount of issued
perpetual bonds classified as an equity instrument in the Group’s consolidated statement of financial position is EUR
50 million.
Measurement
The Group generally recognises financial liabilities on initial measurement at their fair value including transaction
costs, and subsequently at amortised cost using the effective interest method, with resulting interest expense rec-
ognised as a financial cost in the consolidated statement of profit or loss, except for financial liabilities at FVPL, which
are initially measured at fair value, excluding transaction costs, and after that are carried at fair value, with changes in
fair value recognised through profit or loss. The Group’s financial liabilities at FVPL consist of derivative financial lia -
bilities used to hedge the cash flow impact of changes in exchange rates in relation to foreign currency denominated
intercompany loans .
Derecognition and modification
The Group derecognises a financial liability, or portion of a financial liability, when its contractual obligations that
comprise the financial liability are extinguished .
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An exchange between the Group and the lender of debt instruments with substantially different terms is extin-
guishment of the original financial liability and the recognition of a new financial liability. Similarly, a substantial
modification of the terms of an existing financial liability, or a part of an existing financial liability, is accounted for as
an extinguishment of the original financial liability and the recognition of a new financial liability.
The Group recognises the difference between the carrying amount of a financial liability or part of a financial liability,
extinguished or transferred to another party and the consideration paid, including any non-cash assets transferred,
or liabilities assumed, as gain or loss in the consolidated statement of profit or loss.
When the Group repurchases a part of a financial liability, the Group allocates the previous carrying amount of the
financial liability between the part that continues to be recognised and the part that is derecognised based on the rel-
ative fair values of those parts on the date of the repurchase. Similarly, the Group recognises the difference between
the carrying amount allocated to the part derecognised and the consideration paid, including any non-cash assets
transferred, or liabilities assumed, for the part derecognised in the consolidated statement of profit or loss .
Cash and cash equivalents
Cash and cash equivalents include cash at bank and on hand as well as short-term highly liquid investments that are
readily convertible to known amounts of cash with the maturities at the acquisition of three months or less, as well as
bank deposits with maturities or contractual call periods at the acquisition of three months or less.
Bank deposits, that are set aside as collateral to fund the Group’s swaps and forward contracts and do not meet the
definition of cash and cash equivalents, are classified as financial assets at amortised cost and presented as receivables
from banks under other current financial assets in the consolidated statement of financial position .
Derivative instruments
Tracker forwards and currency forward contracts are part of the Group’s risk management policy. All derivatives arising
from such contracts are recognised initially at fair value when a derivative contract is entered into and subsequently
remeasured at fair value. Derivative financial assets and liabilities are presented in the consolidated statement of
financial position under the current assets and current liabilities section, respectively.
The Group does not apply hedge accounting. As a result, realised and unrealised gains and losses arising from chang-
es in fair values of the derivative financial assets and liabilities, as well as accumulated interest income and expenses
for interest swaps and forward contracts during the financial period, are recognised as finance income or cost in the
Group’s consolidated statement of profit or loss .
Fair value measurement
Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction
between market participants at the measurement date. The fair value of an asset or a liability is measured using the
assumptions that market participants would use when pricing the asset or liability, assuming that market participants
act in their economic best interest, by using quoted market rates, discounted cash flow analyses and other appropri-
ate valuation models. In contrast, equity instruments are mainly valued using Multitude’s market share price, adjusted
using valuation techniques that can include both observable and unobservable inputs, where applicable. The Group
uses valuation techniques that are appropriate in the circumstances and for which sufficient data is available to mea-
sure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs.
All financial instruments for which fair values are being measured or disclosed in the consolidated financial statements
are categorised within the fair value hierarchy, described as follows, based on the lowest level input that is significant
to the fair value measurement as a whole:
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Level 1 - Quoted (unadjusted) market prices for exchange-traded products in active markets for identical assets or
liabilities
Level 2 - Valuation techniques for which significant inputs other than quoted prices are directly or indirectly observ-
able; and
Level 3 - Valuation techniques for which significant inputs are unobservable.
The Group categorises assets and liabilities that are measured at fair value on a recurring basis into an appropriate
level of the fair value hierarchy at the end of each reporting period as presented in Notes 17 and 19 for financial assets
and liabilities, respectively .
Contingent assets and contingent liabilities
The Group discloses probable assets and contingent liabilities such as commitments, guarantees, pledges, and other
items that do not meet the recognition criteria for an asset or a liability, as outlined in the conceptual framework, to the
extent that the amount can be measured reliably and that upon meeting such measurement criteria, the underlying
asset or liability could have significant impact to the Group’s consolidated statements of financial position, profit or
loss, and cash flows. The Group does not disclose contingent assets and contingent liabilities wherein the probability
of the occurrence or non-occurrence of one or more uncertain future events that can confirm the existence of the
underlying asset or liability is considered remote.
At each reporting period, the Group performs a continuous assessment and monitoring of whether underlying events
and circumstances give a rise to assets and liabilities that require disclosure and recognition in its consolidated state-
ment of financial position. As at 31 December 2022, and 2021, the Group does not have any contingent assets or
contingent liabilities requiring disclosure of its consolidated financial statements .
Equity
Share capital
The Group has 21,577,760 shares issued and outstanding as at 31 December 2022 and 2021, with par value of EUR
1.00 per share. The difference between the share par value and the fair value of considerations received in exchange
for such shares are accounted for as additional paid-in capital.
Treasury shares
The Group recognises its equity instruments that are acquired (treasury shares) as a reduction of equity at the cost of
acquisition. When cancelled or reissued, the acquisition cost of treasury shares is recognised in retained earnings or
other distributable equity reserves . The Group holds 146,200 shares, representing 0.7% of total shares issued, held as
treasury shares as at 31 December 2022 and 2021. No consideration is paid to the treasury shares in the distribution
of equity .
Perpetual bonds
The carrying amount of perpetual bonds issued by the Group, classified as an equity instrument, is presented as part
of the consolidated statement of shareholders’ equity. Transaction costs, interest payments, and principal repayments
are deducted directly from retained earnings, net of tax .
Multitude SE issued a EUR 50 million worth of unsecured and subordinated perpetual capital bonds("perpetual
bonds") on 5 July 2021, at of 99.50% of the nominal amount. The perpetual bonds (ISIN NO0011037327) were drawn
against a total authorised framework of EUR 100 million with a floating coupon rate of 8.90% plus 3-month Euribor..
The Group has a right to postpone the interest payment due on the perpetual bonds, provided it has informed the
bondholders of the postponement within the timeframe specified in the terms and conditions. Any discretionary
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dividend distribution by the Company triggers an interest payment obligation on the perpetual bonds
Unrestricted and other reserves
The unrestricted equity reserve contains the amount paid for shares in a share issue, while other reserves include
Multitude’s legal reserves.
The Group did not declare any dividend distributions in relation to the results of its operations for the year ended 31
December 2021. The Board of Directors proposed to Annual General Meeting a dividend of EUR 0.12 per share in 2022 .
Subsequent events
The Group monitors subsequent events or those transactions occurring after the end of the reporting period but
before its consolidated financial statements are authorised for issue. The Group assesses whether each subsequent
event provides evidence of conditions that existed at the end of the reporting period, constituting an adjusting event,
or whether such subsequent events are indicative of conditions that arose after the reporting period, constituting a
non-adjusting event.
The Group further assesses whether each identified subsequent event would significantly impact the fair presenta-
tion of the Group’s consolidated financial statements, including the accompanying note disclosures, and accordingly
adjusts or discloses the nature, timing, and amount relating to each significant adjusting or non-adjusting subsequent
events, respectively.
Significant adjusting or non-adjusting subsequent events that require adjustments or additional disclosures occurring
after 31 December 2022 and before 30 March 2023, when Multitude’s Board of Directors authorised the consolidated
financial statements as at and for the year ended 31 December 2022, are disclosed in Note 26.
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3. Critical accounting estimates and judgements
The preparation of financial statements requires the use of management judgment in electing and applying ac-
counting policies, as well as making estimates and assumptions about the future. These judgments, estimates and
assumptions may significantly affect the amounts recognised in the financial statements.
The estimates and assumptions used in determining the carrying amounts of assets and liabilities are based on
historical experience, expected outcomes and various other factors that were available when these consolidated
financial statements were prepared, and they are believed to be reasonable under the circumstances. The estimates
and assumptions are reviewed continually and revised if changes in circumstances occur or due to new information or
more experience. As estimates and assumptions inherently contain varying uncertainty, actual outcomes may differ
resulting in adjustments to the carrying amounts of assets and liabilities in the subsequent periods.
The accounting matters presented in this note are determined to involve the most difficult, subjective or complex
judgments or are considered as key sources of estimation uncertainty.
3.1 ECL model, inputs, and assumptions
The measurement of the expected credit loss allowance for financial assets measured at amortised cost is an area that
requires the use of complex models and significant assumptions about future economic conditions and credit be-
haviour. Explanation of the inputs, assumptions and estimation techniques used in measuring ECL is further detailed
below.
A number of significant judgements are required in measurement of expected credit loss, such as:
• Determining criteria for significant increase in credit risk;
• Choosing appropriate models and assumptions for the measurement of ECL;
• Determining the value of the recoverable value of loans to customers, including the ability of the Group to
sell credit portfolios as at predetermined price in the future; and
• Establishing the number and relative weightings of forward-looking scenarios and associated ECL.
During 2022 the levels of economic uncertainty were exacerbated again by the geopolitical developments which
were unleashed by the military conflict between Russia and Ukraine which occurred on the back of pressures which
were already being experienced in supply chain disruptions - as different economies struggled to recover from the
impacts of the pandemic. These new conditions triggered new spiraling inflationary pressures across the world and
pushed central banks, including the European Central Bank (‘ECB’), to invoke specific monetary policy actions at their
disposal, namely the increase of interest rates to manage demand with a view curb inflation.
In a reaction to this, a number of governments implemented different levels of price mitigating fiscal measures to
support the respective economies and ease pressures especially, on energy prices, which were particularly subject to
significant price volatility.
The consequential effect of this new economic landscape implied new economic uncertainties which affected,
amongst other things, the disposable income of households, individuals and SMEs in different European territories,
and which represent the customer base of the Group.
The Group calculates expected credit losses ("ECL") as a function of the estimated exposure of default ("EAD"), prob-
ability of default ("PD"), loss given default ("LGD"), and where applicable, discounting using the effective interest rate
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("EIR").
3.1.1 Exposure at default
For Micro Loans, the Group considers the gross balance, including the principal and processing fees charged at the
loan's inception, of its outstanding loans to customers at the reporting date to be a reasonable estimate of EAD
regarding this facility.
On the other hand, Plus Loans, Prime Loans and SME loans are typically subject to a monthly repayment schedule
expected to impact EAD at different points in time throughout the residual life of such facilities. Similarly, the Group
charges daily interest on outstanding balances in relation to Credit Limit facilities and Credit Cards, and collects
monthly minimum repayments, which ultimately impacts EAD. However, due to the high volume and low value of in-
dividual Plus Loans, Prime Loans, SME loans, Credit Limit facilities, and Credit Cards, the Group does not calculate the
amortisation profile to estimate the EAD over the different points in time throughout the residual life of such facilities.
Rather, the Group considers the gross balance, inclusive of both principal and accrued interests, of its outstanding
loans to customers at the reporting date to be a reasonable estimate of EAD regarding these facilities.
3.1.2 Probability of default
For Micro Loans, the Group utilises a roll-rate methodology at the country level, which employs statistical analysis
of historical data and experience of delinquency to estimate the number of loans that are expected to reach default
status as a result of events which the Group is not able to identify on an individual loan basis. Under this methodology,
loans are grouped into buckets according to the number of days past due ("DPD buckets"). Statistical analysis (Markov
Model) is used to estimate the likelihood that loans in each bucket will progress through the various stages of delin-
quency until default status is achieved.
In line with IFRS 9, the Group adopted the curve-stitching methodology to estimate the unconditional PDs for its Plus
Loans, Prime Loans, SME loans, Credit Limit facilities, and Credit Cards. Under this approach, historical default data
analysis is carried out to estimate cumulative monthly loss rates at various snapshot dates. Subsequently, statistical
analysis is employed to combine curves with different historical performance windows into a single PD curve over
the expected lifetime of the short-term credit exposures. Loans are further grouped into ranges according to the
number of days past due, with an individual lifetime PD curve calculated for each range. Similar to Micro Loans, this
methodology is also applied at the territory or country level to incorporate adaptations to reflect the nature of the
different markets in which the Group operates.
The unconditional PD for each loan portfolio is further adjusted to consider forward-looking information through
macro-economic modelling to arrive at the applicable PD.
3.1.3 Loss given default
The Group calculates LGD based on the loan sales price and loan repayment recoveries. Based on historical data on
past portfolio sales, the Group estimates that it will take approximately 12 months after the occurrence of default
before it can sell the underlying portfolio, and that the average loan sales price of each portfolio will be between 15%
and 48%. The average loan sales price will be approximately 2% lower at each subsequent DPD bucket.
For Micro Loans, the Group utilises statistical information and the roll-rate methodology to estimate the level of recov-
eries from loan repayments it expects after loan facilities reaching a non-performing status.
For Plus Loans, Prime Loans, SME loans, Credit Limit facilities, and Credit Cards, the Group estimates the level of re-
coveries from loan repayments it expects after loan facilities reaching a non-performing status. The Group calculates
the marginal recovery rates up to 12 months after default by tracking the monthly recoveries from loan repayments
experienced over each performance window as a percentage of the total balance of defaulted exposures at each
snapshot date. Expected recoveries are calculated on a discounted cash flow basis using the contractual default
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interest rate as the discounting factor.
3.1.4 Discounting using effective interest rate
The Group discounts the recoverable amount, which represents the future cash flows expected to be received from
loan sales and loan repayment recoveries using the EIR at the date of default at a rate reflective of the late payment
interest based on the applicable discount period, considering all relevant contractual terms relating to the loan. In
the case of loan sales, a time-to-sell period of 12 months is assumed, whereas repayment recoveries are discounted
monthly based on the month of occurrence. Subsequently, the Group discounts the ECL at the date of default at the
reporting date.
3.1.5 Forward-looking considerations
The calculation of ECL incorporates forward-looking information. The Group performs a historical analysis to identify
the key economic variables affecting credit risk and expected credit losses for each product portfolio at a territory
level. These economic variables and their associated impact on PD, EAD and LGD may vary by portfolio or territory.
The Group has identified key drivers of credit risk and credit losses for each portfolio of financial instruments and us-
ing an analysis of historical data, has analysed relationships between macroeconomic variables, credit risk and credit
losses. This analysis was conducted at a territory and sub portfolio level in order to take into consideration possible
differences in customer behaviour and default experience arising from different product characteristics.
The determination impact of the territories specific macroeconomic variables have been determined by performing
statistical regression analysis to understand the correlation between these macroeconomic variables and the histor-
ical default rates.
In those territories where due to certain risk data limitations, statistical relationships to macroeconomic variables
were not deemed to be statistically significant (e.g. in those territories where the Group has recently launched new
products resulting in limited available historical default experience), the Group has utilised proxy statistical data
available in other territories with close geographical and demographic similarities.
The Group has improved the reliability of its macroeconomic modelling approach by incorporating multiple for-
ward-looking economic conditions into its ECL estimates
The Group considers the "base line" scenario as most likely outcome based on published authoritative sources,
whereas the "downside" and "upside" scenarios represent a more pessimistic and optimistic views, respectively, as
they factor in current top and emergent risks and opportunities. As the Group considers that each scenario represents
a plausible outcome, probability weightings are assigned to each scenario based on the current global economic
outlook – 60% for "base line" scenario, and 20% each for "downside" and "upside" scenarios.
To be able to determine the manner in which economic conditions will be impacting the ECL estimates, the Group
first performs an assessment to select the Macroeconomic Variable (‘MEV’) which has the highest correlation to credit
risk factors for a certain country and product. The Group does this through the implementation of a one-step Error
Correction Model (‘ECM’). The ECM is a multiple regression model that automatically corrects short-term deviations
from the long-term equilibrium relationship such that the defaulted loan amount is restored back to its long-term
equilibrium at a specific speed of adjustment.
Through the utilisation of this model the Group has determined a set of four MEVs to which the Group’s portfolios are
the most sensitive, namely Gross Domestic Product (‘GDP’), Personal Disposable Income (‘PDI), and Unemployment
Rate (‘UR’) for Micro Loans, Plus Loans, Credit Limit facilities and Prime Loans, whereas Consumption Rate Private
(‘CRP’) is the key driver for SME Loans. The choice of macroeconomic variable to be used for a particular territory and
product is determined through an optimised approach in which the ECM is run separately for each of these variables.
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The variable that is ultimately applied for the territory / product is the one that produces the most statistically signif-
icant result.
In order to capture a range of possible future outcomes, three possible scenarios are considered in the determination
of the Group’s ECL. The ‘base line’ scenario represents the most-likely outcome. It is based on forecasted economic
variables, provided by Oxford Economics, referred to above and providing the best estimate view of each respective
country within the Group’s lending portfolio. Apart from the ‘base line’ scenario, the Group considers two other mac-
ro-economic scenarios – ‘Upside’ and ‘Downside’ scenarios – which respectively represent a more optimistic and a
more pessimistic outcome, as further explained in this section. The more optimistic and more pessimistic scenarios are
economically plausible and will not necessarily be as severe as scenarios used in stress testing.
Each scenario is weighted by a probability of occurrence, determined by a combination of macroeconomic research
and expert credit judgement, taking account the range of possible outcomes each chosen scenario represents. The
Group measures ECL as either a probability weighted 12-month ECL (Stage 1), or a probability weighted lifetime ECL
(Stages 2 and 3). These probability-weighted ECLs are determined by running each scenario through the relevant ECL
model and multiplying it by the appropriate scenario weighting (as opposed to weighting the inputs).
As with any macro-economic forecasts, the projections and likelihoods of occurrence are subject to a degree of uncer-
tainty, and therefore, the actual outcomes may be different to those projected. The Group considers these forecasts to
represent its best estimate of the possible outcomes.
The weightings assigned to each economic scenario, which are unchanged from 2021 were 60%, for the ‘Base’ sce-
nario, 20% for the ‘Downside’ scenario and 20% for the ‘Upside’ scenario. The number of scenarios used is based on
the analysis of each major product type to ensure that non-linearities are captured. The number of scenarios and
their attributes are reassessed at each reporting date. The probability weightings assigned to the respective scenarios
reflect an unbiased evaluation of range of possible outcomes.
For baseline scenario, the global economic outlook had become less positive than previously assumed. As a result,
Oxford Economics have revised down the baseline forecast for world GDP for 2023 to 1.3%. World GDP forecast has
been downgraded on the basis of severe energy market disruption, being the key near term downside risk to the
global economy, and other inflation related risks, which also remain prominent. Albeit, an early end to the supply
chain turmoil is expected to alleviate some of the pressures on the global economy. Overall, Oxford Economics expect
the US, Eurozone, UK, and Canada all to record GDP contractions in 2023 as high inflation bites alongside monetary
policy tightening and falling house prices.
For the downside scenario, management has considered the current gas rationing scenario to be more severe in terms
of outlook. This scenario incorporates a complete stop to all flows of natural gas from Russia to Europe. The supply of
oil is also more limited than in the baseline forecast. It is expected that the energy market disruption weighs heavily on
Europe in such scenario. Against the backdrop of a relatively cold European winter, governments prioritise household
heating needs and agree to ration natural gas use in the industry. With higher energy prices pushing up inflation and
inflation expectations, central banks in Europe tighten policy further in the near term. European equity prices fall
sharply, weighing additionally on domestic demand. The global economy thus contracts in the very near term, with
global GDP standing at 0.8% in 2023, 0.5ppts below baseline.
An optimistic scenario was modelled for global economy in which inflationary pressures ease through the end of
the supply-chain crisis. In this scenario, supply-chains normalise more quickly than expected, aided by an early and
successful pivot by the Chinese authorities away from their zero-Covid policy. With commodity market disruption
also more limited than anticipated, earlier rises in producer prices partially unwind. In financial markets, sentiment
improves, with equities rising and government bond yields falling below baseline. Business and consumer confidence
also improve, aiding the recovery in demand. Central banks remain cautious, with policy rates in the major economies
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on hold throughout 2023, but lower inflation then allows a sharper loosening of monetary policy than in the baseline
forecast. Overall, the global economy expands by 2.2% in 2023, 0.9ppts above baseline.
In relation to the Bank's investments in debt instruments, the Bank also incorporates these macro-economic forecasts
in its periodical assessments on the pledged loan portfolios, in order to assess whether the Bank should provide for
expected credit losses. Such assessments are based on the credit information supplied by the bond issuers which
the Bank has invested in. In order for its ECL methodology to represent an appropriate estimation of its credit risk
emanating from said investments, the Bank assesses the ECL on each credit portfolio securing the Group’s investment
separately.
Consistent with regulatory and industry best practices, the Bank's ECL calculations are based on Probability of Default
(PD), Exposure at Default (EAD) and Loss Given Default (LGD). The 12-month PD applicable for a stage 1 financial asset
is derived from information obtained by external credit bureaus, the EAD equates to the investment itself, whilst
the LGD is derived based on the loss arising on default when comparing the initial investment and the expected
recoverability of the pledged portfolio.
The respective macro-economic variables as applicable to the consumer lending portfolio as at 31 December 2022
used in the multiple regression were obtained from Oxford Economics and were as follows:
Australia, Gross domestic product
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AUS$ Millions: 2020Q3/2021Q2 prices
2023
2024
2025
Baseline
188,304
193,129
201,378
Downside
188,314
192,846
200,940
Upside
194,291
194,291
202,770
Brazil, Personal Disposable Income
Real millions: 2000 prices
2023
2024
2025
Baseline
129,984
130,496
131,371
Downside
129,438
130,417
131,035
Upside
132,193
132,193
132,085
Bulgaria, Gross domestic product
Lev millions: chained 2015 prices
2023
2024
2025
Baseline
9,013
9,238
9,455
Downside
8,977
9,163
9,360
Upside
9,134
9,402
9,594
Croatia, Personal Disposable Income
Kunas Millions 2015 prices
2023
2024
2025
Baseline
21,678
22,478
23,156
Downside
21,697
22,537
23,209
Upside
22,718
22,718
23,349
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Annualised %
2023
2024
2025
Baseline
4.09
3.74
3.61
Downside
4.36
4.11
4.14
Upside
3.92
3.50
3.43
Denmark, Personal disposable income
Kroner billions: 2010 prices
2023
2024
2025
Baseline
86
89
92
Downside
86
89
92
Upside
87
90
93
Estonia, Gross domestic product
Euro millions: chained 2015 prices
2023
2024
2025
Baseline
2,189
2,304
2,387
Downside
2,146
2,270
2,362
Upside
2,206
2,330
2,412
Finland, Personal disposable income
Euro billions: 2015 prices
2023
2024
2025
Baseline
10
11
11
Downside
10
11
11
Upside
11
11
11
Germany, Gross domestic product
Euro billions: chained 2015 prices
2023
2024
2025
Baseline
271
278
283
Downside
267
275
279
Upside
276
283
286
Latvia, Personal disposable income
Euro millions: chained 2015 prices
2023
2024
2025
Baseline
946
977
992
Downside
930
964
980
Upside
960
993
1,005
The Netherlands, Personal disposable income
Euro Billons: chained 2015 prices
2023
2024
2025
Baseline
33
34
34
Downside
33
34
34
Upside
34
34
34
Czech Republic, Unemployment rate
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Kroner billions: chained 2020 prices
2023
2024
2025
Baseline
318
322
327
Downside
316
320
325
Upside
321
326
330
Poland, Unemployment rate
Annualised %
2023
2024
2025
Baseline
6.08
4.88
4.88
Downside
6.35
5.24
5.36
Upside
5.87
4.71
4.70
Romania, Unemployment rate
Annualised %
2023
2024
2025
Baseline
2.46
2.16
2.18
Downside
2.71
2.60
2.67
Upside
2.22
2.04
2.04
Slovenia, Personal disposable income
Euro millions
2023
2024
2025
Baseline
2,670
2,744
2,807
Downside
2,624
2,703
2,773
Upside
2,703
2,800
2,861
Sweden, Personal disposable income
Kronor millions: chained 2021 prices
2023
2024
2025
Baseline
212,354
216,694
220,849
Downside
211,945
216,345
220,487
Upside
214,176
218,966
223,567
Norway, Gross domestic product
The respective macro-economic variables as applicable to the SME lending portfolio as at 31 December 2022 used in
the multiple regression were obtained from Oxford Economics and were as follows:
Denmark, Consumption rate private
Kronor billions: 2010 prices
2023
2024
2025
Baseline
84
87
91
Downside
84
87
90
Upside
89
89
92
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The chained prices in respect to Gross Domestic Product and Personal Disposable Income outlined above adjust the
respective real currency amounts for inflation over time to allow the comparison of figures from different periods.
Management monitors, on an ongoing basis, the economic forecasts releases and adjusts its model inputs and assess
the connected outcomes in the light of revised macroeconomic data and other quantitative and qualitative informa-
tion.
3.2. Recoverability of deferred tax assets
The recognition of deferred tax assets is based on assessing whether sufficient taxable profit will be available in the
future to utilise the deductible temporary differences, unused tax losses and unused tax credits before the unused tax
losses and unused tax credits expire. The Group uses judgment in determining the extent to which deferred tax assets
can be recognised. This assessment requires estimates of the future financial performance of a particular legal entity
or a tax group that has recognised the deferred tax asset.
3.3. Fair value of rewards shares
The Group applies a valuation methodology based on geometric Brownian motion and the assumption that loga-
rithmic returns are normally distributed, considering the dividend-adjusted share price at valuation dates, expected
rate of return, and risk-free volatility. Since the performance share plan is essentially a derivative, the Group applies
a risk-neutral valuation concept that uses a risk-free rate as the expected return. Using this methodology, the Group
calculated the performance share valuation by modelling potential outcomes of the Group’s share price at the end of
the performance period and discounted the average calculated payoffs from each outcome to get the present value
of the average payoffs after the performance period.
%
2023
2024
2025
Baseline
6
6
5
Downside
8
7
7
Upside
6
6
5
The Netherlands, Personal disposable income
%
2023
2024
2025
Baseline
7
7
6
Downside
8
7
7
Upside
6
6
6
Lithuania,
Unemployment rate
Euro billions: chained 2015 prices
2023
2024
2025
Baseline
33
34
34
Downside
33
34
34
Upside
34
34
34
Sweden, Consumption rate private
Kronor millions: chained 2021 prices
2023
2024
2025
Baseline
206,472
212,329
217,274
Downside
204,966
209,527
213,502
Upside
215,473
215,473
221,174
Finland, Unemployment rate
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4. Financial risk management
4.1 Financial risk factors
The Group’s activities are exposed to various financial risks, including credit risk, market risk (foreign exchange, cash
flow and fair value interest), and liquidity risk. The Group’s aim is to achieve an appropriate balance between risk and
return and minimise potential adverse effects on the Group's financial performance.
The Group’s Board of Ddirectors oversees credit, market, funding and liquidity, operational and strategic business
risks. The Group has developed an integrated risk management framework to identify, assess, manage and report risks
and risk adjusted returns.
The Group’s risk management policies are designed to identify and analyse risks, to set appropriate risk limits and
controls, and to monitor the risks and adherence to limits by means of reliable and up-to date information systems.
The Board is responsible for the overall effectiveness of the risk management function, which function is however
carried out by the members of the Group’s management team.
The Board may delegate any of its powers to a Committee. The Board establishes Committees in order to focus on
specific risk areas and issues and consider certain issues and functions in greater detail.
These Committees may only act in accordance with the powers and responsibilities delegated to them by the Board,
and in this regard, the extent to which a Committee is empowered to make decisions is carefully defined.
The Group’s governance structure comprises three Board Committees, namely the Audit Committee, the Risk
Committee and the Remuneration Committee, in addition to additional committees established at the Multitude
Bank level.
The Group’s Audit Committee is established to ensure the proper functioning of corporate governance, in particular
to ensure the overseeing of the accounting and financial reporting, the Group's internal control systems and work of
external auditors. In addition, the Committee assists the Board of Directors in other duties related to the committee’s
work as specified by the Board.
The Group’s Risk Committee is established to ensure that risks are identified, monitored and can be managed. In
addition, the Committee assists the Board in other duties related to the Committee’s work as specified by the Board.
The purpose of the Committee is to assist the Board by preparing the committee dedicated matters for the Board. The
members of the committee must be sufficiently qualified to perform the responsibilities of the committee.
The task of the Group’s Remuneration Committee is to ensure the proper functioning of corporate governance, in
particular, to ensure the efficient preparation of matters pertaining to the remuneration of the members of the Board,
the CEO and other executives of the Company as well as the remuneration schemes of the personnel. In addition, the
Committee assists the Board in other duties related to the Committee’s work as specified by the Board.
Furthermore, Multitude Bank's governance structure comprises three Board Committees, namely the Audit
Committee, the Risk Committee and the Remuneration Committee, as well as four Management Committees, namely
the Executive Committee (EXCO), Asset Liability Management Committee (ALCO), the Credit Committee and the
Reserving Committee.
The Bank’s Executive Committee (EXCO) is responsible to oversee the activities of the Bank and its Management in
the implementation of its strategy, and is accountable for the soundness of the Bank’s lending portfolio and for the
implementation of the Capital Requirements Directive (as transposed into the Maltese regulatory framework) and
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capital allocation decisions.
The Bank’s Asset and Liability Committee (ALCO) is responsible for managing assets, liabilities and the overall financial
position and is also responsible for the management of funding and liquidity risks.
The Bank’s Risk Committee is responsible for overseeing the policy and framework for all banking and operational
risks, for developing and overseeing the risk management framework including the Bank’s risk appetite and tolerance
levels, for ensuring the ongoing execution of all risk policies, and for ensuring that all risk controls operating throughout
the Bank are in accordance with regulatory requirements and best practices.
The Bank’s Credit Committee is responsible to ensure the effective management of the Bank’s credit portfolio
through the implementation of sound and transparent credit scoring and decision-making processes around its
various product lines. The Bank’s Reserving Committee is primarily responsible for safeguarding the soundness of
the valuation of the Bank’s lending portfolio by inter alia ensuring that the Bank has appropriate credit risk practices
to determine adequate expected credit loss (ECL) allowances in accordance with IFRS 9, as well as, the Bank’s stated
policies.
The Bank’s Audit Committee is responsible for reviewing the adequacy and proper operation of internal controls
in individual areas of operation, overseeing the quality and integrity of the Bank’s financial reports, monitoring the
Bank’s compliance with legal, ethical and regulatory requirements, and for recommending areas of improvement
across the business.
The Group’s Risk Management function has the overall responsibility for the development of the entity’s risk strategy
and the implementation of risk principles, framework, policies and related limits.
The Group’s objective is to deploy an integrated risk management approach that ensures an awareness of, and
accountability for, the risks taken throughout the Group and also to develop the tools needed to address those risks.
Strong risk management and internal controls are core elements of the Group’s strategy. The Group has adopted a
risk management and internal control structure, referred to as the Three Lines of Defence, to ensure it achieves its
strategic objectives while meeting regulatory and legal requirements and fulfilling its responsibilities to shareholders,
customers and staff.
In the three lines of defence model, business line management is the first line of defence, the various risk control and
compliance oversight functions established by management represent the second line of defence, and internal audit
is the third. Each of these three “lines” play a distinct role within the Group’s wider governance framework.
4.2 Credit risk
4.2.1 Credit risk management
Credit risk is defined as the potential for financial losses arising from financial instruments due to the failure of
the counterparty to meet their obligations to the Group. Multitude’s credit risk arises from exposure from loans to
customers, cash and cash equivalents, and other financial assets at amortised cost, receivables from sold portfolio,
and other current and non-current receivables, advances, and deposits to other third parties.
During the financial year 31 December 2022, the impact of the COVID-19 pandemic which had dominated the
previous two financial years declined and the different territories in which the Group operates experienced, albeit to
different extents, signals of an economic rebound close to the levels experienced prior to the onset of the pandemic
in early months of 2020.
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In view of the tightening of the credit origination protocols which were introduced by the Group during 2020 as a
reaction to the pandemic, which had triggered a consequential pressure on consumer spending which was mitigated,
in part, through different forms of levels of government induced support and relief in the respective territories, the
Group has not experienced an anomalous level of defaults during the preceding financial years.
Nonetheless, during 2022 the levels of economic uncertainty were exacerbated again by the geopolitical developments
which were unleashed by the military conflict between Russia and Ukraine which occurred on the back of pressures
which were already being experienced in supply chain disruptions - as different economies struggled to recover from
the impacts of the pandemic. These new conditions triggered new spiraling inflationary pressures across the world
and pushed central banks, including the European Central Bank (‘ECB’), to invoke specific monetary policy actions at
their disposal, namely the increase of interest rates to manage demand with a view curb inflation.
In a reaction to this, a number of governments implemented different levels of price mitigating fiscal measures to
support the respective economies and ease pressures especially, on energy prices, which were particularly subject to
significant price volatility.
The consequential effect of this new economic landscape implied new economic uncertainties which affected,
amongst other things, the disposable income of households, individuals and SMEs in different European territories,
and which represent the customer base of the Group.
In view of the above, during financial year 2022, the Group was engaged in a process of macroeconomic forecasting
and modelling to assess how the Group’s different geographical portfolios are affected by current economic
developments. The model considers the equivalent of a ‘Macro Exposure Score’ to each country by factoring several
parameters, including actual payment behavior trends, inflation, other macro indicators and government aid. Based
on the assessments of the outcomes of the modelling process, the Group executed strategic decisions to tighten
lending in certain markets where the model indicated unfavorable expectations. This process further assisted the
Group to monitor its customer payment behavior in different territories and enabled agile action where circumstances
necessitated the tightening or loosening of underwriting scorecards accordingly.
The calibration of the forward-looking information incorporated in the expected credit losses model (Note 3.1.5)
and the determination of weightings assigned to the different scenarios also considered the new elevated level of
economic uncertainty. The unfolding economic scenario was also considered in the process of collectively managing
the loan portfolios and in determining whether particular cohort of debtors exhibited any significant increase in
credit risk or demonstrated any unlikely to pay indicators as a result of prevailing economic conditions.
The Group reviews and grades advances to customers using the following internal risk grades:
Performing
• Regular
• Watch
• Substandard
Non-performing
• Doubtful
• Loss
The Group manages the credit quality of its loans and advances to customers by using internal risk grades, which
provide a progressively increasing risk profile ranging from ‘Regular’ (best quality, less risky) to ‘Loss’. These risk grades
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are an essential tool for the Group to identify both non-performing exposures and better-performing customers. The
internal risk grades used by the Group are as follows:
• Performing: Internal grade ‘Regular’
• Under performing: Internal grades ‘Watch’ and ‘Substandard’; and
• Non-performing: Internal grades ‘Doubtful’ and ‘Loss’.
Regular
The Group’s loans and advances to customers which are categorised as ‘Regular’ are principally debts in respect of
which payment is not overdue by 30 days and no recent history of customer default exists. Management does not
expect losses from non-performance by these customers, which are considered as fully performing.
Watch
Loans and advances that attract this category principally comprise those where:
• payment becomes overdue by 30 days, but does not exceed 60 days where a loan is deemed to be as non-
performing when past due for more than 90 days;
• payment becomes overdue by 30 days but does not exceed 45 days where a loan is deemed to be as non-
performing when past due for more than 60 days; and
• there are indicators of a significant increase in credit risk in instances when loans were granted a payment holiday
in a specific portfolio.
Substandard
Exposures that are categorised within this category comprise those where:
• payment becomes overdue by 61 days but does not exceed 90 days for where a loan is deemed to be as non-
performing when past due for more than 90 days; and
• where payment becomes overdue by 46 days, but does not exceed 60 days where a loan is deemed to be as
non-performing when past due for more than 60 days;
Doubtful
Loans and advances which attract a ‘Doubtful’ grading are principally those assets in respect of which:
• repayment becomes overdue by 61 days and over but not exceeding 180 days for where a loan is deemed to be
as non-performing when past due for more than 60 days;
• repayment becomes overdue by 91 days and over but not exceeding 180 days for a loan is deemed to be as
non-performing when past due for more than 90 days; or
• have indicated Unlikeliness-To-Pay criteria, as outlined in Note 4.2.3.
Loss
Loans and advances in respect of which payment becomes overdue by 180 days.
The Group’s maximum credit risk exposure without collateral held or other credit enhancements as at 31 December
are as follows:
142
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000
2022
Restated 2021
Loans to customers (gross)
619,794
573,708
Cash and cash equivalents
153,325
301,592
Other financial assets at amortised cost:
Receivables from banks
4,362
5,108
Receivables from sold portfolio
2,263
4,657
Other non-current financial assets
28,883
6,215
Other current financial assets
3,701
3,579
Total
812,328
894,859
143
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Use of External Credit Assessment Institutions
The Group runs the risk of loss of funds due to the possible delay in the repayment of existing and future obligations by
counterparty banks. Within its daily operations the Group transacts, carrying out transactions through correspondent
accounts, with banks and other financial institutions which are pre-approved and subject to a limits framework. In the
normal course of business, the Group mainly places funds with good credit quality banks and financial institutions.
By conducting these transactions, the Group is running the risk of losing funds due to the possible delays in the
repayment to the Group of the existing and future obligations of the counterparty banks. The positions are checked
against the limits on a regular basis, comprising real-time and end of day monitoring. Accordingly, such exposures are
monitored through the practical use of exposure limits.
As part of the Group's credit risk management, Multitude Bank uses an External Credit Assessment Institution (‘ECAI’)
in calculating its risk-weighted exposure amounts for Institutions for which a credit assessment is available. The credit
quality of such exposures is determined by reference to credit ratings applicable to issuers published by Fitch Ratings.
The Bank maps Fitch’s ratings to the credit quality steps prescribed in the CRR as required by CEBS publication ‘Stan-
dardised approach: Mapping of ECAIs’ credit assessments to credit quality steps’.
Loans to customers
The Group’s loans to customers can be grouped into several portfolios based on the structure of the underlying con-
tracts with customers:
Prime Loans are longer-term instalment loans of up to EUR 30,000 for consumers, with loan maturity ranging between
1-10 years. The average loan amount is EUR 8,000 and the average loan term is five years.
A Micro Loan is a rapid and easy loan for instant, short-term need and quick payback. Micro Loans range from EUR
50 to EUR 1,000 and are paid back in one single instalment within 30–45 days. The average term of a Micro Loan is 33
days, with an average loan of EUR 372 .
144
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
A Plus Loan is a larger loan, currently ranging from EUR 300-4,000 with maturity periods of between 2–18 months. The
average term for a Plus Loan is 416 days and the average loan amount is EUR 1,252.
Credit Limit is a pre-approved credit line, also called revolving credit, allowing customers financial flexibility. Eligible
customers are pre-approved for up to EUR 5,000 and can draw money or repay without fixed amounts or timelines.
Credit Limit is like a credit card without a physical card. The average loan amount for a Credit Limit is EUR 2,620, the
average first withdrawal amount is EUR 1,332 and the term is open-ended.
CapitalBox provides working capital instalment loans of up to EUR 350,000. These 6–48-month solutions are designed
to help SMEs, e.g., finance expansion, inventory, marketing, hiring new talent, and purchasing or leasing equipment.
The average loan amount is EUR 21,300 and the average term is 22 months.
Credit risk exposure from loans to customers pertains to short and long-term lending as part of the Group’s principal
activities and business model. Multitude considers this exposure the most critical risk and the biggest risk driver in its
operating structure.
Customer credit rating and grading systems are in place to facilitate early identification and management of potential
deteriorations in loan quality. Credit decisions are based on established risk governance framework, business credit
policies, customer behaviour scorecards and risk categories, and country-specific legislations.
The creditworthiness of potential customers is assessed by reference to the calculation of a credit score for each loan
application received and based on the customer’s specific affordability. The relevant credit score is computed through
the application scorecard for first time customers and through the behaviour scorecard for repeat customers. Based
on the credit score registered, customers are grouped into risk classes. The respective risk class determines the maxi-
mum credit amount allowable for each customer. The scoring model and linked scorecards are monitored by the Risk
management function of the Group. These are applied in all jurisdictions in which the Group operates with specific
adaptations at country level taking cognisance of the different characteristics of each market; with the adaptations
being centrally approved.
The scorecards are reviewed on an ongoing basis by the management team of the Group and updated according to
market trends, political circumstances in the particular jurisdiction, legislative and socio-economic changes.
Credit risk exposure, including recognition and measurement of expected credit losses on loans to customers are
discussed in more detail in Note 4.2.3 .
Cash and cash equivalents
Credit risk exposure from cash and cash equivalents arises mainly from potential liquidity issues, coupled with liability
caps applicable in various jurisdictions of banks and other financial institutions which hold the Group’s cash and cash
equivalents. The Group diversifies its deposits amongst 350 bank accounts in 19 countries to manage this risk.
145
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000
2022
2021
AAA
6,988
-
AA
-
-
AA-
2,364
1,773
A+
31,911
103,773
A
41,776
59,757
A-
24,309
69,696
BBB+
5,919
5,796
BBB
680
23
BBB-
3,161
17,488
BB+
300
-
BB
-
8,575
BB-
-
208
B
29
151
B-
-
-
No rating available
35,887
34,351
Total
153,325
301,592
The table below shows the amount of cash and cash equivalents deposited in various bank accounts, grouped based
on Fitch’s credit ratings for the years ended 31 December :
Above mentioned balances include amounts deposited with central banks and loans and advances to banks.
EUR ’000
2022
2021
Balance with the Central Bank of Czech
474
-
Balance with the Central Bank of Malta
37,045
98,019
Balance with the Central Bank of Lithuania
22,301
40,902
Balance with the Central Bank of Sweden
6,988
-
Total
66,808
138,921
146
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
The balances with Central Bank of Malta include a reserve deposit amounting to EUR 4.2 million (2021: EUR 4.3
million) held in terms of regulation. The Group shows this deposit as cash and cash equivalent for the purposes of
statement of cash flows .
EUR ’000
2022
2021
Loans to banks repayable on call and at short notice
27, 356
48,165
Information on credit quality of balances with other banks
In the normal course of business, the Group places funds and carries out transactions through correspondent
accounts with high credit quality local listed banks and international banks having a good credit rating, subject
to the operational requirements and the application of a limit framework. Accordingly, such exposures are moni-
tored through the practical use of exposure limits. In certain countries, the Group had to utilise unrated financial
institutions due to operational constraints within such country, in view of the profile of the banking sector in those
territories. The Group would carry out a comprehensive due diligence on such banks, prior to engaging with the
banks, and on an event-driven basis throughout the term of the relationship.
At 31 December 2022, loans and advances to banks consisted primarily of immediately withdrawable nostro bal-
ances and term placements maturing within one month.
The Group runs the risk of loss of funds due to the possible political, economic and other events in a particular
country where funds have been placed or invested with several counterparties domiciled in the same country or
region. Countries are assessed according to their size, economic data and prospects together with credit ratings
issued by international rating agencies. Existing country credit risk exposures, based on groupings of individual
counterparties, are monitored and reviewed periodically. The Group’s assets are predominantly in Europe.
At the end of the reporting period, none of the financial assets referred to were past due or impaired.
The following tables set out information about the credit quality of specific financial assets measured at amortised
cost. The credit quality of the financial assets is determined by credit ratings applicable to issuers or counterparties
based on external ratings published by reputable credit rating agencies:
147
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
2022,
EUR ’000
Stage 1 Stage 2 Stage 3 Total
Lifetime ECL
12-month ECL Lifetime ECL
Balances with Central Banks
at amortised cost
66,808
-
-
66,808
A+ to A-
Gross carrying amount
Loss allowance
66,808
-
-
66,808
Carrying amount –
net of loss allowance
66,808
-
-
66,808
148
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
In this regard, the Government of Malta and Government of Lithuania as at 31 December 2022 had both a rating of
A2, as issued by Moody’s on 18 November 2022 and 29 April 2022, respectively. (2021: A2, as issued by Moody’s on 06
August 2021 and 12 February 2021, respectively.) The Government of Sweden as at 31 December 2022 had a rating of
AAA as issued by Moody’s on 25 March 2022 (2021: AAA, as issued by Moody’s on 27 March 2020). The Government
of Czech as at 31 December 2022 had a rating of AA3 as issued by Moody’s on 5 August 2022 (2021: AA3, as issued by
Moody’s on 5 February 2021).
As at 31 December 2022, expected credit loss allowances in respect of balances with the Central Banks (which are
assumed to have the same credit quality as the Government of Malta, Government of Lithuania, Government of Czech
and Government of Sweden) were deemed to be insignificant .
Similarly, the Group holds immediately withdrawable balances with highly rated and reputable financial institutions.
As at 31 December 2022, expected credit loss allowances in respect of such balances were deemed to be insignificant .
2021,
EUR ’000
Stage 1 Stage 2 Stage 3 Total
Lifetime ECL
12-month ECL Lifetime ECL
Balances with Central Banks
at amortised cost
138,921
-
-
138,921
A+ to A-
Gross carrying amount
Loss allowance
138,921
-
-
138,921
Carrying amount –
net of loss allowance
138,921
-
-
138,921
2022,
EUR ’000
Stage 1 Stage 2 Stage 3 Total
Lifetime ECL
12-month ECL Lifetime ECL
Loans and advances to banks
at amortised cost
3,795
-
-
3,795
A+ to A-
BBB+ to BBB-
4,478
-
-
4,478
BB+ to BB-
241
-
-
241
Unrated
18,842
-
-
18,842
Gross carrying amount
27, 356
-
-
27, 356
Loss allowance
Carrying amount –
net of loss allowance
27, 356
-
-
27, 356
149
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
As at 31 December 2022 and 2021, there were no acquired credit-impaired assets.
After the end of the reporting period there were no significant changes in credit ratings reflected in the tables
above which have a material impact on the credit quality of the financial assets.
2021,
EUR ’000
Stage 1 Stage 2 Stage 3 Total
Lifetime ECL
12-month ECL Lifetime ECL
Loans and advances to banks
at amortised cost
14,283
-
-
14,283
A+ to A-
BBB+ to BBB-
19,063
-
-
19,063
BB+ to BB-
1,016
-
-
1,016
Unrated
13,803
-
-
13,803
Gross carrying amount
48,165
-
-
48,165
Loss allowance
Carrying amount –
net of loss allowance
48,165
-
-
48,165
150
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Other financial assets at amortised cost
The Group’s other financial assets are mainly comprised of receivables from banks, receivables from sold portfolio, and
other current and non-current financial assets as shown in Note 18.
Receivables from banks include bank deposits set aside to fund the Group’s swaps and forward contracts and do not
meet the definition of cash and cash equivalents. Credit risks associated with these receivables are similar to those
of cash and cash equivalents. They are managed by the Group’s treasury function as part of its hedging activities as
discussed in Note 4.3.1.
Receivables from sold portfolio include mostly loans to customers considered to be non-performing and credit im-
paired. The Group manages the credit risk associated with these loans by selling related portfolios, in part or as a
whole, to other financial institutions, generally on a non-recourse basis. The Group has defined vetting procedures to
ensure the credit risk exposure arising from any amounts receivable from sold portfolio are minimised. Such portfolio
sales are backed by strict contractual terms and conditions regarding payment terms and settlement of the amount
due to the Group.
Other current and non-current financial assets include investment in bonds, non-operative receivables and deposits
from various third parties. The Group individually assesses credit risk exposure arising from underlying financial assets
at the end of each reporting period based on the applicable measurement guidelines under IFRS 9.
Recognition and measurement of expected credit losses in relation to other financial assets at amortised cost are
discussed in detail in Note 4.2.3.
Investments in debt securities
The investment in debt instruments represent the acquisition by the Multitude Bank of secured bonds issued by
corporate entities. Such bonds are secured by a number of loan portfolios which are pledged in favour of the Bank,
and are subject to a number of covenants including predetermined ratios of ageing portfolios and advance rates.
Such covenants are monitored on a regular basis by management. Moreover, the Bank also has additional collateral
in the form of cash deposited in its accounts or pledged financial instruments. Additionally, the investment in debt
instruments encompass several clauses and covenants to reduce the credit risk in relation to such investments.
The Risk Management team evaluates and assesses these investments at inception to determine the credit quality of
the investment and potential credit risks that may arise. Moreover, on an ongoing basis, the Bank actively monitors
respective credit risk related clauses to ensure that these are still being adhered to.
Credit risk exposure, also including recognition and measurement of expected credit losses on investment securities
are discussed in more detail in Note 4.2.5.
4.2.2 Expected credit losses
IFRS 9 requires that an entity recognise loss allowance for ECL relating financial assets measured at amortised cost
and financial assets at FVOCI, both at initial recognition and after that at each reporting date. Since Multitude does
not have any financial assets at FVOCI, this section only applies to the Group’s financial assets measured at amortised
cost, including loans to customers, and other financial assets measured at amortised cost, as outlined in Note 3.2.1.
151
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
4.2.3 ECL for loans to customers
Following the "three-stage" model for recognising ECL under IFRS 9, at initial recognition, the Group presumes that
loans to customers are not credit-impaired (Stage 1) and measures the related loss allowance at an amount equal to
the portion of credit losses from expected defaults occurring within the next 12 months ("12-month ECL").
At each reporting period, the Group assesses whether a significant increase in credit risk ("SICR") since initial recog-
nition is identified (Stage 2) or whether the underlying financial assets are credit-impaired (Stage 3). In doing this
assessment, the Group compares the risk of a default occurring over the expected lifetime of its loans to customers at
initial recognition and as at the reporting date, considering relevant, reasonable, and supportable information based
on historical data, credit scoring, delinquency status, days past due ("DPD"), and other forward-looking factors.
Due to the relatively high volume and low value of the underlying loans to customers, the Group generally considers
that a significant increase in credit risk has occurred for Micro Loans, Plus Loans, Credit Cards, and Credit Limit facilities
when the outstanding loan balances exceed 30 DPD, and accordingly categorises the underlying loans to customers
and measures ECL under Stage 2.
Accordingly, the Group considers that default has occurred when outstanding balances for Micro Loans exceed 90
DPD, and outstanding balances for Plus Loans, Prime Loans, Credit Limit facilities and SME loans exceed 60 to 90
DPD, depending on the market where the portfolios were originated. ECL for the underlying loans to customers is
categorised under Stage 3. Loss allowances on loans to customers under Stages 2 and Stage 3 are measured based on
expected credit losses occurring throughout the lifetime of the financial assets ("lifetime ECL").
Moreover, the Group has also implemented elements and observable events which may indicate Unlikeliness-To-Pay
("UTP"), in addition to the quantitative criteria of days past due, in its internal credit risk assessment as part of its
ECL methodology. By doing so, the Group is no longer looking at its loans as a number of homogenous portfolios,
assessing performance and staging solely based on the DPD criterion. The UTP criteria adopted are the following:
• Simulated Termination - The UTP flag is implemented when a loan has reached the days past due of termina-
tion for the portfolio, in cases where termination occurs before default definition;
• Suspected Fraud - Unlikeliness to pay is triggered if a loan is identified as possible fraud in the fraud manage-
ment tool;
• Insolvency - Unlikeliness to pay is triggered if a customer has notified the Group of insolvency, through either
collection tool or debt manager systems; and
• Death - Unlikeliness to pay is triggered if a customer has notified the Group of death, through either collection
tool or debt manager systems.
The UTP assessment enhances the ECL methodology by checking on a loan-by-loan level whether a customer’s
performance has deteriorated based on other criteria that can be observed before meeting the hard DPD criterion.
Under this methodology, apart from the defined NPL DPD criteria to be reclassified as Stage 3, by applying the UTP
assessment, if the customer meets certain behavioural unlikeliness to pay criteria then the loan would accordingly be
reclassified as Stage 3.
The Group further categorises outstanding loans to customers using an internal risk grading system based on their
credit quality and performance, with "Regular" considered to be "performing" and not-credit impaired (Stage 1),
"Watch" and "Substandard" regarded as "underperforming" with an occurrence of SICR since initial recognition (Stage
2), and "Sub-standard" and "Doubtful" considered to be "non-performing" and credit-impaired (Stage 3).
152
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Days past due*
Risk grade
Category
Basis for ECL
Lower Upper
UTP
2022
2021
range range
Regular
Performing
Stage 1 (12-month
0 to 30
-
464,238
394,447
ECL)
Watch
Underperforming
Stage 2 (lifetime ECL)
31 - 45
31 - 60
-
20,755
20,208
Substandard
Underperforming
Stage 2 (lifetime ECL)
46 - 60
61 - 90
-
14,862
9,416
Doubtful
Non-performing
Stage 3 (lifetime ECL)
61 - 180
91 - 180
Yes
24,868
27,971
Loss
Non-performing
Stage 3 (lifetime ECL)
More than 180 days
-
95,072
121,666
Total
619,794
573,708
*Lower and upper ranges of days past due are based on DPD thresholds of 60 and 90 days, respectively, to be considered as
non-performing .
The table below shows the Group’s gross outstanding loans to customers balances, risk grading, and basis for ECL
recognition and measurement as at the years ended 31 December:
153
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
In addition, the table below summarises the movements and the balances of loss allowances for loans to customers
for the years ended and as at 31 December:
Stage 1 Stage 2 Stage 3
EUR ’000 12-month Lifetime Lifetime ECL Total
ECL ECL
GROSS LOANS TO CUSTOMERS
As at 1 January 2022
394,447
29,623
149,637
573,708
Transfers in between stages:
Transfers out of Stage 1
(47,743)
14,126
33,618
-
Transfers out of Stage 2
3,029
(11,6 4 0)
8,610
-
Total changes from transfers in between Stages
(44,714)
2,486
42,228
-
Other changes in gross loans to customers
New loans originated during the year
736,697
36,481
68,225
841,404
Loans derecognised during the year
(613,537)
(32,294)
(123,464)
(769,295)
Write-offs
-
-
(15,006)
(15,006)
Changes in forex and other movements
(8,655)
(680)
(1,681)
(11,016)
Net changes in gross loans to customers
69,791
5,993
(29,698)
46,087
Gross loans to customers as at 31 December 2022
464,238
35,617
119,939
619,794
LOSS ALLOWANCES
Loss allowances, as at 1 January 2022
20,608
8,806
92,595
122,009
Transfers in between stages:
Transfers out of Stage 1
(3,349)
824
2,525
-
Increase (decrease) due to transfers out of Stage 1
-
3,387
14,069
17,455
Transfers out of Stage 2
795
(3,433)
2,638
-
Increase (decrease) due to transfers out of Stage 2
(540)
-
2,607
2,067
Increase (decrease) due to changes in DPD buckets
777
65
7,6 41
8,484
Total changes from transfers in between Stages
(2,317)
843
29,480
28,006
Other changes in loss allowances:
New financial assets originated during the year
46,412
11, 80 6
34,539
92,757
Financial assets derecognised during the year
(39,136)
(9,976)
(67,668)
(116,781)
Write-offs
-
-
(15,006)
(15,006)
Remeasurements from changes in model
(153)
(286)
678
239
Unwind of discount
-
-
480
480
Changes in forex and other movements
(465)
(169)
(740)
(1,373)
Net changes in loss allowances
4,341
2,218
(18,236)
(11,677)
Loss allowances as at 31 December 2022
24,949
11,024
74,359
110,332
Impaired loan coverage ratio ("ICLR")
5.37%
30.95%
62.00%
17. 80%
154
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Transfers out of Stage 1 are driven by the underlying gross loans to customers to have a significant increase in credit risks since
initial recognition (Stage 2) or become credit-impaired (Stage 3), whereas transfers out of Stages 2 or 3 result from the underlying
gross loans to customers no longer meeting said definitions.
Transfers in between Stages or changes within DPD bucket that do not necessarily impact ECL stages could also result in an
increase (decrease) in loss allowances during the year.
Remeasurements from changes in the ECL model, inputs and assumptions are mainly driven by updating the calculations, statistics
and modelling parameters relating to EAD, PD, LGD, and EIR based on the most recent available information at the reporting date.
The unwind of discount is driven by the amortisation of the ECL's present value for long-outstanding loans to customers.
Stage 1 Stage 2 Stage 3
EUR ’000 12-month Lifetime Lifetime ECL Total
ECL ECL
GROSS LOANS TO CUSTOMERS
As at 1 January 2021
308,529
23,970
179,290
511,789
Transfers in between stages:
Transfers out of Stage 1
(42,494)
8,358
34,135
-
Transfers out of Stage 2
2,473
(12,069)
9,597
-
Total changes from transfers in between Stages
(40,021)
(3,711)
43,732
-
Other changes in gross loans to customers
New loans originated during the year
708,135
28,796
62,357
799,288
Loans derecognised during the year
(581,363)
(19,451)
(119,038)
(719,852)
Write-offs
-
-
(17,451)
(17,451)
Changes in forex and other movements
(833)
20
747
(66)
Net changes in gross loans to customers
85,918
5,653
(29,653)
61,919
Gross loans to customers as at 31 December 2021
394,447
29,623
149,637
573,708
LOSS ALLOWANCES
Loss allowances, as at 1 January 2021
20,589
7,818
118,010
146,417
Transfers in between stages:
Transfers out of Stage 1
(3,743)
603
3,141
-
Increase (decrease) due to transfers out of Stage 1
-
1,718
13,471
15,189
Transfers out of Stage 2
583
(3,834)
3,250
0
Increase (decrease) due to transfers out of Stage 2
(393)
-
2,428
2,035
Increase (decrease) due to changes in DPD buckets
340
16
9,997
10,353
Total changes from transfers in between Stages
(3,212)
(1,497)
32,286
27,577
Other changes in loss allowances:
New loans originated during the year
42,576
9,321
31,472
83,368
Loans derecognised during the year
(38,204)
(6,801)
(74,639)
(119,644)
Write-offs
-
-
(17,451)
(17,451)
Remeasurements from changes in model
(1,126)
(58)
1,358
174
Unwind of discount
-
-
787
787
Changes in forex and other movements
(14)
23
772
781
Net changes in loss allowances
20
988
(25,415)
(24,407)
Loss allowances as at 31 December 2021
20,608
8,806
92,595
122,009
Impaired loan coverage ratio ("ICLR")
5.22%
29.73%
61.88%
21.27%
155
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
4.2.4 ECL for other financial assets at amortised cost
IFRS 9 provides a practical expedient for recognising 12-month ECL for financial instruments deemed to have low
credit risk at the reporting date. Where applicable, the Group applies this practical expedient in determining loss
allowances regarding other financial assets measured at amortised cost. This is to the extent that the underlying
receivables from counterparties are "investment grade" based on the definition of external rating agencies – between
AAA to BBB- (Standard & Poor’s, Fitch) or Aaa-Baa3 (Moody’s).
At each reporting date, the Group assesses whether there were any changes in circumstances that would result into a
significant increase in credit risk since initial recognition in relation to its other financial assets at amortised cost and
determines whether loss allowances should be recognised using lifetime ECL.
4.2.5 ECL for investments in debt instruments
For the investments in debt instruments that are classified as non-current financial assets in the consolidated state-
ment of financial positions of the Group, Multitude Bank conducts periodical assessments in relation to the respective
portfolio to assess whether the Bank should provide for expected credit losses. In order for its ECL methodology to
represent an appropriate estimation of its credit risk emanating from said investments, the Bank assesses the ECL on
each investment separately. Consistent with the regulatory and industry best practices, the Bank’s ECL calculations are
based on Probability of Default ("PD"), Exposure at Default ("EAD") and Loss Given Default ("LGD"). This is consistent to
the approach used for the purposes of measuring ECL under IFRS 9 (Note 18).
Albeit following the same methodology based on the above components, the Bank ensures that the assumptions of
the underlying ECL methodology are reflective of the different natures and characteristics of each respective invest-
ment.
4.2.6 Write-off policy
The Group writes off and derecognises loans to customers and other financial assets at amortised cost when it de-
termines that these are credit-impaired for a significant period, and the Group has exhausted all practical efforts
and debt recovery strategies. In some cases, the Group may opt to conduct a one-off sale of the underlying financial
assets, in part or as a whole, to third parties.
In case of a sale, the Group recognises the gain or loss from the sale of loans to customers or other financial assets
as the difference between the consideration received, and the carrying amount (gross amount less any loss allow-
ances) of such financial assets and costs incurred during the sale, in the statement of profit or loss. In the case of the
write-offs, loss on disposal is recognised as equal to the carrying amount of such financial assets in the consolidated
statement of profit or loss.
156
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
4.2.7 Credit concentration risk
Credit concentration risk exposure results from inadequate diversification of the Group’s loans to customers. The
Group manages this risk by actively and regularly monitoring, measuring, and analysing credit concentrations at the
portfolio and market levels, and where applicable, with other counterparties.
Credit concentration risk for loans to customers
The Group’s loans to customers do not include any significant credit risk concentrations. These are comprised of retail
exposures which are individually insignificant, with the biggest value per customer arising from SME loans, granted
through the standard underwriting process of the Group, at a cap of EUR 350,000 or 0.01% of total Group loans to
customers for the years ended 31 December 2022 and 2021. Albeit, the Group has one particular exposure to an SME
which exceeds this cap. Multitude does not have clients that individually generate more than 10% of total revenue for
the years ended 31 December 2022 and 2021.
Credit concentration risk by geographic region
The Group has also assessed and analysed the credit concentration risk exposure by geographical region based on
the country of domicile of the respective customers or counter parties. The top three credit exposure by country
accounts for 20.1% 18.2%, and 14.3% (22.5% 16.8%, and 9.0% in 2021) of the Group’s loans to customers, cash and
cash equivalents, and other financial assets at amortised cost. The 20.1% credit concentration risk as at 31 December
2022 (22.5% in 2021) relates to loans to customers, cash and cash equivalents, and other financial assets at amortised
cost in Finland .
Following table shows credit concentration of the Group by country:
4.3 Market risk
The Group’s operations in different markets expose it to various market risks, including foreign exchange risk, interest
rate risk, and fair value risk.
4.3.1 Foreign exchange risk
The Group operates in different markets, mainly within and selectively outside of the Euro zone and generates signif-
icant transactions and balances in various currencies and therefore is exposed to foreign exchange risk. In addition,
intercompany transactions and loans between entities with different functional currencies are often carried out
within the Group due to the nature and wide geographic scope of its operations. As a result, the Group is exposed to
EUR ’000 Loans to Other current
Total
2022
customers financial assets
Finland
106,297
34,694
140,991
20.1%
Sweden
122,443
5,064
127,507
18.2%
Malta
-
100,352
100,352
14.3%
Latvia
83,603
123
83,726
11.9 %
Denmark
58,176
-
58,176
8.3%
Germany
39,920
1,362
41,282
5.9%
Estonia
23,290
1,152
24,442
3.5%
The Netherlands
15,895
-
15,895
2.3%
Czech Republic
10,623
229
10,852
1.5%
Others
49,216
49,471
98,687
14.1%
157
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
SEK
CZK
NOK
PLN
EUR ‘000
2022
2021
2022
2021
2022
2021
2022
2021
Cash in Bank
18,732
12,549
5,083
12,995
2,192
2,820
1,039
4,790
Portfolio
98,610
105,551
10,480
12,262
5,745
7,372
268
2,653
Intercompany loan
20,198
30,460
-
4,001
-
-
18,020
Net position
137,541
148,559
15,563
29,259
7,938
10,193
1,306
25,463
Hedging
127,417
138,943
15,276
30,155
8,427
11, 216
1,816
14,143
Hedging coverage in %
92.64%
93.53%
98.16%
103.06%
106.16%
110.04%
139.00%
55.54%
fluctuations in future cash flows arising from foreign currency denominated assets and liabilities, both with external
and internal parties, primarily driven by changes in foreign exchange rates between the euro and other currencies.
Multitude manages foreign exchange risks through its treasury risk management policy that aims to hedge and mit-
igate the potential adverse impact of fluctuations in foreign exchange rates between the euro and other currencies.
In addition, the Group also enters into foreign exchange swaps and forward contracts to hedge material intercom-
pany loans and balances that are not denominated in euros. Group treasury policy further requires all Group entities
to fully manage and hedge all significant foreign currency denominated transactions and balances against their own
and, ultimately, the Group’s functional currencies.
As at 31 December 2022 and 2021, the Group’s primary foreign exchange exposure arises from intercompany loans
and other monetary assets and liabilities denominated in Swedish crown ("SEK"), Czech crown ("CZK"), Norwegian
crown ("NOK") and Polish zloty ("PLN"). Accordingly, the Group hedges the foreign exchange risks from the net assets
denominated in these currencies. SEK and CZK constitute roughly 91% of the hedged volume for 2022. The Group is
mainly using CZK-to-EUR and SEK-to-EUR foreign exchange forward contracts for its hedging purposes. The Group is
also subject to RON, HRK, GBP, DKK and BGN but they are assessed to be not material for both 2021 and 2022.
The table below shows the nominal value of the Group’s net asset exposures and the hedging coverage from foreign
exchange and forward contracts in relation to SEK, CZK, NOK and PLN as at 31 December:
The impact to the after-tax profit or loss if euro had weakened/strengthened by 10% against PLN and SEK, with all
other variables held constant, for the years ended 31 December are as follows :
SEK
CZK
NOK
PLN
EUR ’000
2022
2021
2022
2021
2022
2021
2022
2021
Currency up by 10%
1,012
962
29
(90)
(49)
(102)
(51)
1,132
Currency down by 10%
(1,012)
(962)
(29)
90
49
102
51
(1,132)
158
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
4.3.2 Interest rate risk
The Group is exposed to interest rate risk either through market value fluctuations of items in the consolidated state-
ment of financial position (price risk) or changes in interest income or expenses. Interest rate risk mainly arises through
interest-bearing liabilities and assets. Estimated future changes in cash flows and the structure of the consolidated
statement of financial position also expose the Group to interest rate risk.
The objective of interest rate risk management is to mitigate adverse impacts arising from interest rate fluctuations on
the consolidated statements of profit or loss, cash flows, and financial position while considering the Group’s target
capital structure and the resulting net interest rate exposure. The Group maintains a diverse portfolio of financial
assets and liabilities that yield interest income and expenses; based on fixed and variable interest rates. The Group’s
financial assets and liabilities with variable and a combination of fixed and variable interest rates are based on Euribor,
which is the basic rate of interest used in lending between banks and is commonly used as a reference for setting
the interest rate on loans within the European union ("EU"). Per 31.12.2022, the Group is not engaged in interest rate
hedging transactions.
The interest rate profile of the Group's financial assets and liabilities as at 31 December are as follows :
Variable Fixed Non-interest
EUR ‘000 interest rate interest rate
bearing
Total
31 December 2022
Loans to customers
10,688
498,775
-
509,463
Cash and cash equivalents
86,517
-
66,808
153,325
Receivables from banks
-
4,362
-
4,362
Other financial assets
21,107
7,776
5,964
34,847
Total
118,312
510,913
72,772
701,997
Deposits from customers
(93,170)
(402,719)
(5,845)
(501,734)
Perpetual bonds
(50,000)
-
-
(50,000)
Long-term borrowings
(49,052)
-
-
(49,052)
Lease liabilities
-
(3,669)
-
(3,669)
Total
(192,222)
(406,388)
(5,845)
(604,455)
Net exposure
(73,910)
104,525
66,927
97,542
31 December 2021
Loans to customers
62,704
381,168
-
443,872
Cash and cash equivalents
134,589
125,964
41,039
301,592
Receivables from banks
-
5,108
5,108
Total
197,293
512,240
41,039
750,572
Deposits from customers
1,276
(477,969)
(8,071)
(484,764)
Short-term borrowings
(84,371)
-
-
(84,371)
Long-term borrowings
(58,979)
-
-
(58,979)
Lease liabilities
-
(1,764)
-
(1,764)
Total
(142,074)
(479,733)
(8,071)
(629,878)
Net exposure
55,219
32,507
32,968
120,694
159
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
The Group analyses its interest rate exposures on a periodic basis. Various scenarios are simulated considering refi-
nancing, renewal of existing positions, alternative financing, and hedging. Based on these scenarios, the Group calcu-
lates the impact on profit and loss of a defined interest rate shift for the assets and liabilities held by Multitude Bank
p.l.c. that constitute the majority of interest-bearing items. The same interest rate shift is used for each simulation for
all currencies. The scenarios are run only for liabilities that represent the major interest-bearing positions.
Notwithstanding the above, the Group will keep monitoring the materiality of interest rate risk on a regular basis and
when there are significant changes to the business model or strategy which might impact the assessment.
The Group is exposed to cash flow interest rate risk in respect of certain financial assets and liabilities which are sub-
ject to floating interest rates. Taking cognisance of the nature of Multitude Bank’s financial assets and liabilities, under
the requirements of IFRS 7, a sensitivity analysis in respect of interest rate changes is applied in relation to the majority
of the net floating rate instruments to which the Group is exposed to via Multitude Bank p.l.c. These instruments are
the net resultant of floating rate assets, which mainly constitute the surplus liquidity placed with banks, and floating
rate liabilities, consisting of funding through customer deposits.
At the end of the reporting periods, if the interest rates on the floating rate instruments had increased/decreased
by 100 basis points (assuming a parallel shift of 100 basis points in yields) with all other variables held constant, the
pre-tax result for the year for Multitude Bank would change by the following amounts determined by applying the
shift to the net variable interest exposure at the end of the reporting periods :
The amounts above are not impacted by intercompany funding arrangements.
4.4 Liquidity risk
Liquidity risk is defined as financial distress or extraordinarily high financing costs arising from a shortage of liquid
funds in a situation where outstanding debt needs to be refinanced or where business conditions unexpectedly
deteriorate and require financing. Transactional liquidity risk is defined as the risk of executing a financial transaction
below fair market value or not being able to execute the transaction within a specific period. The objective of liquidity
risk management is to maintain sufficient liquidity and to ensure that it is readily available without endangering its
value to avoid uncertainty related to financial distress at all times.
Cash flow forecasting is performed at the market level in each operating entity and aggregated centrally by the
Group's treasury. The Group’s treasury function monitors rolling forecasts of the Group’s liquidity requirements to
ensure that it has sufficient cash to meet operational needs while maintaining sufficient headroom for its borrow-
ing facilities and other non-current liabilities to avoid breaches in debt agreements. Such forecasting considers the
Group’s debt financing plans, debt covenants, internal balance sheet ratio targets, legal and regulatory requirements,
and currency restrictions. Group Treasury is, together with Bank Treasury, jointly ensuring and aligning that the Group
is sufficiently liquid at all times .
EUR ’000
2022
2021
(+) 100 bp
(1,844)
(2,476)
(-) 100 bp
1,844
2,476
160
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
The undiscounted repayment schedule for financial assets, including future interest payments, as at 31 December are
as follows:
Less than Between Over
EUR ‘000 12 months 1-2 years
2 years
Total
31 December 2022
Cash and cash equivalents
153,325
-
-
153,325
Loans to customers
405,736
39,828
63,899
509,463
Prepaid expenses and other assets
1,549
-
-
1,549
Other financial assets
10,326
-
28,883
39,209
Total
570,935
39,828
92,782
703,545
31 December 2021
Cash and cash equivalents
301,592
-
-
301,592
Loans to customers
361,710
55,181
34,807
451,698
Prepaid expenses and other assets
1,324
-
-
1,324
Other financial assets
13,344
6,215
-
19,559
Total
677,970
96,203
-
774,173
The undiscounted repayment schedule for financial liabilities, including future interest payments, as at 31 December
are as follows:
Less than Between Between
EUR ‘000 12 months 1-2 years
2-5 years
Total
31 December 2022
Deposits from customers*
420,124
53,862
27,748
501,734
Borrowings:
Principal
-
3,052
46,000
49,052
Interests
-
-
-
-
Trade payables and other liabilities**
15,576
-
-
15,576
Lease liabilities
1,180
1,142
1,347
3,669
Total
436,880
58,056
75,095
570,031
31 December 2021
Deposits from customers*
401,971
65,015
17,778
484,764
Borrowings:
Principal
84,731
58,619
-
143,350
Interests
5,014
995
-
6,009
Trade payables and other liabilities*
15,221
-
-
15,221
Lease liabilities
1,467
181
116
1,764
Total
508,404
124,810
17, 894
651,108
*
Deposits from customers include EUR 119.9 million at 31 December 2022 and EUR 120.2 million at 31 December 2021 of payable on demand.
**Trade payables and other liabilities exclude accrued interests on borrowings .
The Group manages this risk, by maintaining a strong base of shareholders’ capital considering the stage of develop-
ment of its operations. The Group manages its asset base with liquidity in mind and monitors future cash flows and
changes in available liquid assets on a regular basis. As at 31 December 2022 and 2021, the Group’s pool of liquid
assets consists mainly of balances with banks. The Group’s financial liabilities comprise predominantly of deposits
from customers i.e. amounts owed to customers. The Group’s objective is to maintain an adequate level of liquid
161
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
assets by reference to cash outflows expected in relation to amounts owed to customers and other liabilities.
The tables below show the maturity of deposits from customers of Multitude Bank plc as well as the split of such
deposits by contractual terms:
Within Between three
As at 31 December 2022, EUR ’000 three months months More than one Total
and one year year
Maturity of:
161,430
260,337
81,610
503,377
Deposits from customers
Within Between three
As at 31 December 2021, EUR ’000 three months months More than one Total
and one year year
Maturity of:
212,168
190,190
83,682
486,040
Deposits from customers
Deposits from customers by contractual terms, EUR ’000
2022
2021
Term deposits
402,362
394,498
Call accounts
101,015
91,542
503,377
486,040
Deposits from customers, reflected in the table above and consisting of customer deposits, are not expected to be
withdrawn in accordance with contractual terms, taking cognisance of the nature of these instruments. Hence, the
Group is in a position to manage liquidity risk due to maturity mismatches between deposits and loans to customers.
162
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
4.5 Capital management
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern to
provide returns to shareholders and benefits for the Group’s stakeholders and to maintain an optimal capital structure
to reduce the cost of capital. To maintain or adjust the capital structure, the Group may adjust the amount of dividends
paid to shareholders, issue new bonds, or sell assets to reduce debt.
The Group's funding structure and cost of capital is primarily comprised of deposits received from customers and
issued financial instruments such as the German bonds issued in 2018 and 2019, Multitude SE 2022 senior unsecured
bonds, and Multitude Bank tranche bonds, presented borrowings, in the consolidated statement of financial position.
To generate additional capitalisation, the Group issued a perpetual bond, accounted for as restricted reserves in equi-
ty, with a nominal value of EUR 50 million on 5 July 2021 (Note 1.1) .
The nominal values, grouped by liquidity and interest characteristics, of the Group's costs of capital as compared to
cash and cash equivalents ("net debt"), and the movements for the years ended and as at 31 December are as follows :
EUR ’000
2022
2021
Cash and cash equivalents
153,325
301,592
Gross debt, due within 1 year
(420,124)
(486,342)
Gross debt, due after 1 year
(130,662)
(141,772)
Perpetual bonds with no maturity date
(50,000)
(50,000)
Net debt
(4
47,461)
(376,522)
Cash and cash equivalents
153,325
301,592
Gross debt - non-interest bearing
(402,719)
(477,969)
Gross debt - variable interest rates
(192,222)
(192,074)
Gross debt - fixed interest rates
(5,845)
(8,071)
Net debt
(4
47,461)
(376,522)
EUR ‘000
Cash and cash
Gross debt, Gross debt, Perpetual Net debt
equivalents due within 1 due after 1 bonds
year year
AS AT 1 JANUARY 2021
236,564
(275,833)
(243,689)
-
(282,958)
Issuance of perpetual bonds
-
-
-
(50,000)
(50,000)
Repayment of borrowings
-
15,629
21,021
-
36,650
Net (increase) decrease in deposits
-
(226,138)
80,896
-
(145,242)
Net increase in cash and
cash equivalents
65,103
-
-
-
65,103
Foreign exchange adjustments
(75)
-
-
-
(75)
AT 31 DECEMBER 2021
301,592
(486,342)
(141,772)
(50,000)
(376,522)
Issuance of perpetual bonds
-
-
-
-
-
Proceeds from borrowings
-
87,072
-
-
87,072
Repayment of borrowings
-
(182,150)
-
-
(182,150)
Net (increase) decrease in deposits
-
161,296
11,110
-
172,406
Net increase in cash and
cash equivalents
(142,209)
-
-
-
(142,209)
Foreign exchange adjustments
(6,059)
-
-
-
(6,059)
AT 31 DECEMBER 2022
153,325
(420,124)
(130,662)
(50,000)
(4
47,461)
163
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
In addition to managing capital at Group level as described above, Multitude Bank monitors its capital require-
ments in compliance with applicable regulations by Malta Financial Services Authority (MFSA) due to the banking
license, and through the net equity covenants for Multitude SE as prescribed by terms and conditions of 2022 senior
unsecured floating rate bonds. Capital adequacy and the use of regulatory capital are monitored on an ongoing
basis by the management, employing techniques based on the guidelines developed by the Basel Committee
and the European Union Directives and regulations, as implemented by the MFSA for supervisory purposes. The
level of own funds represents the Multitude Bank p.l.c. available capital and reserves for the purposes of assessing
capital adequacy from a regulatory perspective. Multitude Bank. is required to maintain a ratio of total regulatory
capital to risk-weighted assets (“Capital requirements ratio”) as well as a CET 1 capital ratio above a minimum level
as prescribed by banking regulations. The Bank has processes to ensure that the minimum regulatory requirements
in relation to own funds are met at all times.
According to bond documentation the Multitude SE is obliged to ensure that Group’s consolidated equity is
maintained at the certain levels on each reporting date. These measurements include Maintenance Covenant and
Distribution Test. The Maintenance Covenant shall be calculated in accordance with the Accounting Principles
applicable to the Group and tested by reference to each of the consolidated financial statements on each reference
date with respect to the reference period ending on such reference date. The first test date shall be 31 December
2022. Multitude SE shall ensure that the Net Equity Ratio is at all times at least 18%.
The calculation of the Net Equity Ratio for the purpose of the Distribution Test shall be on the most recent consol-
idated financial statements, adjusted for any Restricted Distributions made after the end of the period covered by
such consolidated financial statements but before the date of the Restricted Distribution and include the contem-
plated Restricted Distribution on a pro forma basis. The Distribution Test is met if the Net Equity Ratio exceeds 25%.
In relation to this test, Restricted Distribution shall be understood as dividends and other restricted payments that
may be distributed to 50% of a Group's previous year's net profit and up to 10% of cash on the Group level (exclud-
ing Multitude Bank p.l.c.). Moreover, the Distribution Test shall be met at the time of distribution when calculated
pro forma, including the relevant Restricted Distribution. Net Equity Ratio is 30.2% as of 31 December 2022.
164
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
5. Group companies
The Group organisational structure as at 31 December 2022 and comparative 31 December 2021 is shown in the table
below:
Ownership in Group companies
Country
2022
2021
Bhawana Capital Private Limited
India
99.27%
99%
Bidellus Bangladesh Ltd
Bangladesh
100%
100%
CapitalBox AB
Sweden
100%
100%
CapitalBox GmbH
Germany
100%
100%
Ferratum (Malta) Holding Limited
Malta
100%
100%
Ferratum Australia Pty Ltd
Australia
100%
100%
Multitude Bank p.l.c.
Malta
100%
100%
Ferratum Brazil Servicos De Correspondente Bancario Ltda
Brazil
100%
100%
Ferratum Bulgaria EOOD
Bulgaria
100%
100%
Vector Procurement Solutions Inc.
Canada
100%
100%
Ferratum Capital Germany GmbH
Germany
100%
100%
Ferratum Capital Oy
Finland
100%
100%
Ferratum Czech s.r.o.
Czech Republic
100%
100%
Ferratum Latvia SIA
Latvia
100%
100%
Ferratum Mexico S. de R.L. de C.V.
Mexico
100%
100%
Ferratum New Zealand Ltd. (liquidated)
New Zealand
-
100%
Ferratum Portfolio S.à r.l.
Luxembourg
100%
100%
Ferratum Romania I.F.N.S.A.
Romania
100%
99.94%
fe Business Services OÜ
Estonia
100%
100%
Guarantee Services OÜ
Estonia
100%
100%
Multitude IT Labs s.r.o.
Slovakia
100%
100%
Inari Serviços Financeiros Ltda
Brazil
100%
100%
Mr Credit Pty Ltd
Australia
100%
100%
Multitude Global Services Corp
Philippines
99.94%
-
Multitude International Services Oy
Finland
100%
100%
Multitude Services Sweden AB
Sweden
100%
100%
Numeratum d.o.o.
Croatia
100%
100%
Pactum Collections GmbH
Germany
100%
100%
Pactum Poland Sp. z.o.o.
Poland
100%
100%
Saldodipje SL
Spain
100%
100%
Saldo Gestion SL
Spain
100%
100%
Suomen Joustava Oy
Finland
100%
100%
Multitude Services Lithuania UAB
Lithuania
100%
100%
165
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Net assets and loss on disposal of subsidiaries
Immediately prior to their disposals, the Group has determined the fair values and carrying amounts of FGB and FDK’s
assets and liabilities as follows :
In addition, immediately prior to their disposal, there were no components of non-controlling interests or other com-
prehensive income attributable to FGB or FDK. Total consideration from the disposals included cash receipts of EUR
100 and EUR 27 for FGB and FDK, respectively. Losses from these disposals are calculated as follows :
EUR ’000 Ferratum UK Ferratum Denmark
at 31 October 2021 at 31 December 2021
ASSETS
Right-of-use assets
-
52
Loans to customers
1,058
-
Other current financial assets
-
35
Current tax assets
-
555
Prepaid expenses and other current assets
87
21
Cash and cash equivalents
927
461
Total assets
2,072
1,124
LIABILITIES
Lease liabilities
-
(53)
Trade payables
(8)
-
Accruals and other current liabilities
(73)
(863)
Total liabilities
(81)
(916)
Net assets
1,991
208
EUR
Ferratum UK
Ferratum Denmark
Consideration received
100
27
Carrying amount of net assets sold
1,990,540
208,361
Loss on disposal
1,990,440
208,324
*Loss on disposal of FDK is presented in other income (expenses) in Note 11 .
166
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
6. Discontinued operations
On 31 October 2021, the Group disposed of its total shareholdings, representing 100% ownership interest in Ferratum
UK Ltd. ("FGB"), which was accounted for as discontinued operations. Accordingly, the Group carved out the results of
operations relating to FGB from its consolidated statements of profit or loss and the accompanying note disclosures
at the financial statement line-item level after the elimination of intra-group income and expenses.
Loss from discontinued operations
The loss from discontinued operations, including the loss arising from the disposal of FGB for the years ended 31
December, as in the table below, is presented as a single line item in the consolidated statement of profit or loss. The
Group did not retain any operations in FGB for the year ended 31 December 2022.
Net cash flows from discontinued operations
*The net cash flows from (used in) investing activities include cash and cash equivalents transferred, net of cash proceeds
received, from the disposals of FGB amounting to EUR 0.9 million .
EUR ’000
Restated 2021
Interest revenue
(459)
Servicing fee revenue
Operating expenses:
Impairment loss on loans to customers
(538)
Bank and lending costs
(530)
Personnel expense
(403)
Selling and marketing expense
(1)
General and administrative expense
(457)
Operating loss
(2,388)
Loss on disposal of discontinued operations
(1,991)
Other income, net
4
Loss before interests and taxes ("EBIT")
(4,375)
Finance costs, net
(1,351)
Loss before income tax
(5,726)
Income tax expense
(82)
Loss from discontinued operations
(5,808)
The net cash flows from operating, investing, and financing activities relating to FGB for the years ended 31 December
are as follows:
EUR ’000
2021
Net cash flows from (used in) operating activities
26
Net cash flows from (used in) investing activities
8,755
Net cash flows from (used in) discontinued operations
8,781
167
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
7. Segment information
The results of operations from the Group's operating and reportable segments for current period 2022 and compara-
ble period 2021 are shown in the tables below.
Multitude has three independent business units, SweepBank, Ferratum and CapitalBox. There are no transactions
between segments.
SweepBank simplifies and personalises shopping and financing for young, tech-savvy adults and other underserved
segments, such as expatriates, into one user-friendly app. During 2022, SweepBank offered three products: Prime
Loan, Credit Card and Bank Account and operated across five markets, Finland, Germany, Denmark, Sweden, and Lat-
via. Sweep bank’s offering is serviced solely through Multitude Bank p.l.c. Multitude also aggregates the transactions
arising from its investments in Cream Finance and ESTO Holding into the SweepBank segment.
Credit Card
The SweepBank Credit Card, a Mastercard® without annual or monthly fees, allows financing smaller purchases of
up to EUR 8,000. The card offers free liability coverage for purchases with it and up to 60 days interest-free period.
Virtual card integrations with Apple Pay and NFC payments allow easy usage online and at physical points of sale.
Customers onboard the app within minutes and are automatically scored. Upon successful onboarding, the free card
is immediately ready to use. Customers can also use the card as a flexible credit facility by withdrawing money from it
directly into their bank account, a feature that is growing in popularity among customers.
Prime Loan
Prime Loans, longer-term instalment loans for consumers, enable higher purchases, like home renovations, cars and
other more significant purchases. The loans can amount to up to EUR 30,000 with loan maturities ranging between
1-10 years.
Bank Account
SweepBank offers current accounts with up to 0.2% interest p.a. and fixed-term deposit accounts with up to 1% inter-
est p.a. (max. deposit EUR 100,000) for up to three years. The current account includes a virtual Mastercard® debit card
that is instantly ready to use online and in physical stores after successful onboarding to the app
Ferratum offers digital loans for the daily needs of consumers. At the end of 2022, Ferratum had three products: Credit
Limit, Plus Loan and Micro Loans and operated across 15 markets: Australia, Brazil, Bulgaria, Croatia, Czech Republic,
Denmark, Estonia, Finland, Germany, Latvia, The Netherlands, Norway, Romania, Slovenia, and Sweden. Ferratum’s
offering is serviced both through Multitude Bank p.l.c. and other group entities with 92 % of loans to customers and
75 % of revenues in Multitude Bank p.l.c.
Credit Limit Credit Limit, the most popular service under Ferratum, is a pre-approved credit line, also called a revolving
credit, which enables financial flexibility on a more continuous basis. Eligible customers are pre-approved for up to
EUR 5,000 and can withdraw money and repay without fixed amounts or timelines.
Plus Loan caters to a customer’s higher need for instant finance, with loan amounts ranging from EUR 300 to EUR
4,000 and maturity periods between 2-18 months with equal repayments over the loan term. Micro Loans, so-called
bullet loans, serve the need for instant, shortterm financing with quick repayment. Micro Loans range from EUR 25 to
EUR 1,000, which customers pay back in one instalment within 7-60 days.
CapitalBox offers small and medium-sized companies (SMEs) financing through Credit Lines and Instalment Loans.
At the end of 2022, CapitalBox had two products across five markets, Finland, Sweden, Denmark, Lithuania and the
Netherlands. CapitalBox service offering, and organization is organized into CapitalBox AB.
168
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
CapitalBox provides working capital instalment loans of up to EUR 350,000. These 6–48-month solutions are designed
to help SMEs, e.g., finance expansion, inventory, marketing, hiring new talent, and purchasing or leasing equipment.
The average loan amount is EUR 21,300 and the average term is 22 months.
Instalment Loan
Instalment Loans are working capital loans up to EUR 350,000. These 6–48-month solutions help SMEs finance, e.g.,
expansion, inventory, marketing, hiring new talent, and purchasing and leasing new equipment.
Credit Line
CapitalBox offers a Credit Line as a flexible form of finance to SMEs. The approved Credit Line can range from EUR
2,000 to EUR 350,000.
Purchase Finance
Through partnerships with retailers, CapitalBox financing is available to business customers for their purchases at a
point of sale
169
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000
Ferratum
Sweep-
CapitalBox
Central
Total
Bank
Gross interest revenue
181,980
15,457
21,443
-
218,879
Transaction costs
(7,080)
(1,642)
(1,127)
-
(9,849)
Interest revenue
174,900
13,815
20,316
-
209,030
Servicing fee revenue
3,259
77
-
-
3,336
Total revenue
178,158
13,892
20,316
-
212,366
Share in revenue, in %
83.9%
6.5%
9.6%
-
100%
Operating expenses:
Impairment loss on loans to customers
(59,259)
(11,541)
(7,860)
-
(78,660)
% of revenue
(33.3%)
(83.1%)
(38.7%)
(37.0%)
Bank and lending costs
(10,672)
(1,328)
(1,405)
-
(13,405)
Personnel expense
(19,337)
(9,364)
(5,255)
-
(33,956)
Selling and marketing expense
(8,070)
(1,586)
(2,549)
-
(12,205)
General and administrative expense
(13,980)
(6,865)
(3,563)
-
(24,408)
Depreciation and amortisation
(11,431)
(5,316)
(775)
-
(17,522)
Operating profit (loss)
55,410
(22,108)
(1,091)
-
32,211
Other income (expense), net
(503)
(39)
(57)
-
(600)
Profit (loss) before interests and taxes ("EBIT")
54,907
(22,148)
(1,149)
-
31,611
EBIT margin, in %
30.8%
(159.4%)
(5.7%)
14.9%
Allocated finance costs, net
(8,179)
(3,353)
(2,390)
-
(13,922)
Unallocated foreign exchange losses, net
-
-
-
(3,848)
(3,848)
Profit before income taxes
46,728
(25,501)
(3,539)
(3,848)
13,841
Profit before tax margin, in %
26.2%
(183.6%)
(17.4%)
-
6.5%
Loans to customers
299,297
122,705
87,461
-
509,463
Unallocated assets
-
-
-
-
245,766
Unallocated liabilities
-
-
-
-
573,269
Operating and reportable segments for 2022:
170
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000
Ferratum
Sweep-
CapitalBox
Central
Total
Bank
Gross interest revenue
179,361
8,945
22,035
-
210,339
Transaction costs
(6,881)
(2,120)
(481)
-
(9,482)
Interest revenue
172,480
6,825
21,554
-
200,857
Servicing fee revenue
3,294
37
-
-
3,332
Total revenue
175,774
6,862
21,554
-
204,189
Share in revenue, in %
86.1%
3.4%
10.6%
-
100%
Operating expenses:
Impairment loss on loans to customers
(60,206)
(6,220)
(5,522)
-
(71,949)
% of revenue
(34.3%)
(90.6%)
(25.6%)
-
(35.2%)
Bank and lending costs
(11,998)
(974)
(968)
-
(13,941)
Personnel expense
(18,584)
(8,771)
(5,656)
-
(33,010)
Selling and marketing expense
(9,944)
(2,481)
(3,220)
-
(15,644)
General and administrative expense
(15,423)
(7,591)
(3,484)
-
(26,499)
Depreciation and amortisation
(13,676)
(1,365)
(281)
-
(15,323)
Operating profit (loss)
45,944
(20,539)
2,422
-
27,823
Other income (expense), net
(590)
17
(47)
-
(620)
Profit (loss) before interests and taxes ("EBIT")
45,354
(20,522)
2,375
-
27,203
EBIT margin, in %
25.8%
(299.1%)
11.0%
-
13.3%
Allocated finance costs, net
(13,649)
(3,400)
(3,037)
-
(20,087)
Unallocated foreign exchange losses, net
-
-
(2,428)
-
(2,428)
Profit before income taxes
31,705
(23,922)
(662)
(2,428)
4,688
Profit before tax margin, in %
18.0%
(348.6%)
(3.1%)
-
2.3%
Loans to customers
287,454
88,098
76,147
-
451,698
Unallocated assets
-
-
-
-
372,852
Unallocated liabilities
-
-
-
-
649,747
Operating and reportable segments for restated 2021:
171
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
8. Revenue
The Group analyses revenues by type and geographic market that represents how economic factors impact the na-
ture, amount, timing, uncertainty, and cash flows of the above revenue streams. Revenues recognised per geographic
market, including the composition of each geographic market, for the comparative periods and presented for each
type separately, are as follows:
Interest revenue by geographic market
EUR ’000
2022
Restated 2021
Country of domicile
Finland
25,322
30,420
Northern Europe
Sweden, Denmark, Norway
66,521
57,633
Western Europe
Germany, Netherlands, Spain
36,619
31,734
Eastern Europe*
Bulgaria, Croatia, Czechia, Estonia, Latvia,
74,355
72,914
Lithuania, Poland, Romania
Other
Australia, Brazil, Mexico, New Zealand
6,212
8,157
Interest revenue
209,030
200,858
172
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Interest revenue is calculated using the effective interest rate method based on loans to customers after considering
fees directly attributable to the origination of the loans.
Servicing fee revenue by geographic market
EUR ’000
2022
Restated 2021
Country of domicile
Finland
190
249
Northern Europe
Sweden, Denmark, Norway
1,116
967
Western Europe
Germany, Netherlands, Spain
644
558
Eastern Europe*
Bulgaria, Croatia, Czechia, Estonia, Latvia,
1,324
1,408
Lithuania, Poland, Romania
Other
Australia, Brazil, Mexico, New Zealand
62
149
Servicing fee revenue
3,336
3,332
* There are no active business or portfolios in Belarus, Ukraine, or Russian Federation .
173
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000
Note
2022
2021
Wages and salaries (27,526) (26,776)
Social security costs (3,554) (3,089)
Post-employment benefit expense (1,599) (1,572)
Share-based payment expense
22
(483) (156)
Other personnel expense (793) (1,417)
Total personnel expenses
(33,956)
(33,010)
9. Personnel expenses
Servicing fee revenue includes charges to customers that are not directly attributable to loan origination and are
recognised at the point in time when the Group satisfies the underlying performance obligations, typically when such
fees are due from the customer upon invoicing. There are no significant payment terms concerning the servicing fee
revenue and no discounting to present value is applied.
The Group recognises interest revenue minus the amortised transaction costs directly attributable to the acquisition
of the financial asset following sections 5.1 and 5.4 of IFRS 9. The transaction costs are mainly composed of fees paid
to brokers and affiliates that are irrevocably charged for the actual drawn-downs of new loans. The following table
shows transaction costs deducted from the gross revenue:
EUR ’000
2022
Restated 2021
Gross interest revenue
218,879
210,339
Transaction costs
(9,849)
(9,482)
Interest revenue
209,030
200,857
174
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000
Notes
2022
Restated 2021
Impairment loss on loans to customers
4.2.3
(78,660)
(71,949)
Bank and lending costs:
Invoicing and collection costs
(5,734)
(6,288)
Scoring costs
(3,877)
(3,877)
Loan handling costs
(3,594)
(3,600)
Other bank and lending costs
(199)
(177)
Total bank and lending costs
(13,405)
(13,942)
Selling and marketing expenses:
Marketing expenses
(6,260)
(13,315)
Commissions
(633)
(438)
Other selling and marketing expense
(5,312)
(1,892)
Total selling and marketing expense
(12,205)
(15,645)
Personnel expenses
9
(33,956)
(33,010)
Depreciation and amortisation:
Amortisation expense
17
(14,926)
(12,380)
Depreciation expense
15, 16
(2,596)
(2,944)
Total depreciation and amortisation
(17,522)
(15,324)
General and administrative expense
Professional fees
(12,281)
(11,56
8)
Other tax expense
(2,475)
(6,379)
Repairs and maintenance costs
(5,880)
(6,042)
Administrative expense
(1,451)
(1,152)
Fees and charges
(1,219)
(727)
Other operating expense
(1,103)
(627)
Total general and administrative expense
(24,408)
(26,495)
Total operating expenses
(180,155)
(176,365)
10. Operating expenses by nature
EUR ’000
2022
2021
PWC:
Audit fees
(698)
(1,011)
Non-audit fees:
Audit-related services
-
(134)
Tax advice
(16)
(48)
Other non-audit services
(91)
(67)
OTHER AUDIT COMPANIES:
Audit fees
(146)
(128)
Non-audit fees:
Tax advice
-
(24)
Other services
-
-
Total audit fees
(844)
(1,139)
Total non-audit fees
(107)
(273)
Total fees from audit companies
(951)
(1,412)
Audit and non-audit fees from audit companies
175
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Only non-audit fees paid by Multitude Group companies to audit companies performing the local statutory audits of
said Multitude Group companies are included in the above disclosure.
PricewaterhouseCoopers Oy provided non-audit services to entities of Multitude Group in total 62 thousand euros
during the financial year 2022 for other services (ESEF assurance).
11. Other income and expenses
12. Finance income and costs
EUR ’000
Notes
2022
Restated 2021
OTHER INCOME:
Other income
37
1,386
OTHER EXPENSES:
Impairment losses
-
(1,387)
Loss from disposal of non-current assets
-
(404)
Loss from disposal of subsidiaries
5
(636)
(208)
Other expense
-
(7)
Total other expenses
(636)
(2,006)
Net other income
(600)
(620)
EUR ’000
Note
2022
Restated 2021
FINANCE INCOME
Net realised foreign exchange gain
-
2,526
Interest income
460
1,077
Total finance income
460
3,603
FINANCE COSTS
Interest expense on borrowings
(13,691)
(17,605)
Net realised foreign exchange loss
(1,739)
-
Net unrealised foreign exchange loss
(1,604)
(5,194)
Interest expense on lease liabilities
(230)
(194)
Net unrealised foreign exchange loss on derivatives
(506)
(78)
Other finance costs
(460)
(3,047)
Total finance costs
(18,230)
(26,118)
Net finance costs
(17,770)
(22,515)
176
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
13. Income tax expenses
EUR ’000
2022
Restated 2021
CURRENT TAX:
Current tax on profits for the year
(877)
(947)
Adjustments in respect of prior years
(45)
(216)
Other direct taxes
(302)
(668)
Total current tax
(1,223)
(1,831)
DEFERRED TAX:
Origination and reversal of temporary differences
(624)
(554)
Total deferred tax
(624)
(554)
Total income tax expense
(1,846)
(2,385)
The tax on the Group’s profit before tax differs from the theoretical amount that would arise using the weighted
average tax rate applicable to profits of the consolidated entities as follows:
EUR ’000
2022
Restated 2021
Profit before tax
13,841
4,688
Tax calculated at Finnish tax rate
(2,768)
(717)
Tax effects of:
Difference between Finnish tax rate and rates in other countries
2,289
2,774
Income not subject to tax
317
258
Expenses not deductible for tax purposes
(54)
(1,997)
Utilisation of previously unrecognised tax losses
213
-
Tax losses for which no deferred income tax asset was recognised
(727)
(951)
Write down of previously recognised tax losses
(770)
(875)
Adjustment in respect of prior years
(45)
(216)
Other direct taxes
(302)
(660)
Total income tax expense
(1,846)
(2,384)
EUR ’000
2022
2021
Losses on carried forward balance as at 31 December
32,729
41,136
of which
Expires in one year
-
2,116
Expires in two years
-
-
Expires in later than two years
32,729
39,020
As at 31 December 2022, the Group has EUR 32.7 million (2021 - EUR 41.1 million) losses carried forward, with an
average maturity of 5 years.
Aggregate tax arising in the reporting period and not recognised in net profit or loss or other comprehensive income
but directly debited or credited to equity :
EUR ’000
2022
2021
CURRENT TAX:
Current tax benefit from perpetual bond interest
917
763
177
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Deferred tax assets and liabilities
Changes in and balances of deferred tax assets and liabilities for the years ended and as at 31 December:
EUR ’000
As at
Recognised Translation As at
1 Jan 2021 in profit or loss difference 31 Dec 2021
DEFERRED TAX ASSETS:
Tax losses carried forward
6,267
125
101
6,492
Deferred revenue and credit loss reserve
1,630
(1,142)
-
488
Derivative
-
-
-
-
Total deferred tax assets
7,897
(1,017)
101
6,980
DEFERRED TAX LIABILITIES:
Discretionary provisions
301
(92)
(5)
203
Total deferred tax liabilities
301
(92)
(5)
203
EUR ’000
As at
Recognised Translation As at
1 Jan 2022 in profit or loss difference 31 Dec 2022
DEFERRED TAX ASSETS:
Tax losses carried forward
6,492
173
24
6,689
Deferred revenue and credit loss reserve
488
1
-
489
Total deferred tax assets
6,980
174
24
7,178
DEFERRED TAX LIABILITIES:
Discretionary provisions
203
778
(15)
966
Total deferred tax liabilities
203
778
(15)
966
14. Earnings per share
EUR ’000
2022
Restated 2021
Profit (loss) for the period from continuing operations
11,995
2,304
Perpetual bonds interests recognised directly in retained earnings, net of tax*
(3,670)
(3,342)
Profit (loss) for the period from continuing operations, after perpetual bond interest
8,325
(1,038)
Profit (loss) for the period from discontinued operations
-
(5,808)
Profit (loss) for the period, after perpetual bond interest
8,325
(6,846)
Weighted average number of ordinary shares in issue **
21,578
21,578
Earnings per share from continuing operations, EUR
0.39
(0.05)
Earnings per share from discontinued operations, EUR
-
(0.27)
Total earnings per share attributable to the ordinary equity, EUR
0.39
(0.32)
*Earnings per share are calculated using profit (loss) adjusted for interest expense from perpetual bonds that are recorded directly in retained
earnings
**No items that have dilutive impact on the weighted average number of ordinary shares, and as such, basic and diluted for all periods presented.
178
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
15. Property, plant and equipment
EUR ’000
Office building
Furnitures, fittings,
Total
and equipment
ACQUISITION COSTS
As at 1 January 2021
2,563
4,409
6,972
For the year ended 31 December 2021:
Additions
67
381
448
Disposals
-
(234)
(234)
Reclassifications and adjustments
(107)
-
(107)
Acquisition costs, as at 31 December 2021
2,523
4,556
7,079
ACCUMULATED DEPRECIATION
As at 1 January 2021
(597)
(2,468)
(3,065)
For the year ended 31 December 2021
Depreciation (Note 10)
(128)
(725)
(853)
Disposals
-
136
136
Reclassifications and adjustments
107
-
107
Cumulative depreciation, as at 31 December 2021
(618)
(3,057)
(3,675)
Net carrying amount, as at 1 January 2021
1,966
1,941
3,907
Net carrying amount, as at 31 December 2021
1,905
1,499
3,404
ACQUISITION COSTS
As at 1 January 2022
2,523
4,556
7,079
For the year ended 31 December 2022:
Additions
184
285
470
Disposals
-
(1,298)
(1,298)
Reclassifications and adjustments
-
(10)
(10)
Acquisition costs, as at 31 December 2022
2,707
3,533
6,241
ACCUMULATED DEPRECIATION
As at 1 January 2022
(618)
(3,057)
(3,675)
For the year ended 31 December 2022
Depreciation (Note 10)
(143)
(640)
(783)
Disposals
-
1,298
1,298
Reclassifications and adjustments
-
-
-
Cumulative depreciation, as at 31 December 2022
(761)
(2,399)
(3,160)
Net carrying amount, as at 1 January 2022
1,905
1,499
3,404
Net carrying amount, as at 31 December 2022
1,947
1,135
3,081
179
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
16. Leases
Right-of-use assets, for the years ended and as at 31 December
EUR ’000
Office
Office Total
buildings equipment
ACQUISITION COSTS
As at 1 January 2021
7,9 46
764
8,710
For the year ended 31 December 2021:
Additions
218
-
218
Disposals
(727)
-
(727)
Reclassifications and adjustments
(757)
(7)
(764)
Acquisition costs, as at 31 December 2021
6,680
757
7,437
ACCUMULATED DEPRECIATION
As at 1 January 2021
(4,102)
(402)
(4,504)
For the year ended 31 December 2021:
Disposals
727
-
727
Depreciation (Note 10)
(1,849)
(194)
(2,043)
Cumulative depreciation, as at 31 December 2021
(5,224)
(596)
(5,819)
Net carrying amount, as at 1 January 2021
3,845
362
4,207
Net carrying amount, as at 31 December 2021
1,457
161
1,618
ACQUISITION COSTS
As at 1 January 2022
6,680
757
7,437
For the year ended 31 December 2022:
Additions
4,230
857
5,087
Disposals
(455)
-
(455)
Reclassifications and adjustments
(76)
(15)
(91)
Acquisition costs, as at 31 December 2022
10,380
1,599
11,978
ACCUMULATED DEPRECIATION
Cumulative depreciation, as at 1 January 2022
(5,233)
(596)
(5,819)
For the year ended 31 December 2022:
Disposals
455
-
455
Reclassifications and adjustments
(203)
15
(188)
Depreciation (Note 10)
(1,634)
(179)
(1,813)
Cumulative depreciation, as at 31 December 2022
(6,606)
(760)
(7,365)
Net carrying amount, as at 1 January 2022
1,457
161
1,618
Net carrying amount, as at 31 December 2022
3,774
839
4,613
180
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Lease liabilities, as at 31 December
EUR '000
2022
2021
Current
1,472
1,412
Non-current
3,095
282
Total
4,566
1,694
The above lease liabilities are presented in the consolidated statement of financial position. The maturity analysis of
these lease liabilities is disclosed in Note 4.4
Rent expense on leases and depreciation of ROU assets are presented under other operating expense and deprecia-
tion and amortisation expenses, respectively, in operating expenses (Note 10). Interest expense on lease liabilities is
presented under finance costs under finance income and expense (Note 12).
Amounts recognised in the consolidated statement of profit or loss for the years ended 31 December:
Amounts presented in the in the consolidated statement of cash flows for the years ended 31 December:
EUR '000
2022
2021
Total cash outflow for leases
(1,939)
(2,297)
EUR '000
Notes
2022
2021
Expenses relating to short-term leases
10
47
102
Expenses relating to low value leases
10
(7)
(14)
Depreciation on ROU assets
10
(1,813)
(2,043)
Interest expense on lease liabilities
12
(230)
(194)
181
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
17. Intangible assets
EUR ‘000
Internally
Computer Other Total
generated Software intangible
software assets
ACQUISITION AND DEVELOPMENT COSTS
As at 1 January 2021
35,156
28,412
3,108
66,676
For the year ended 31 December 2021:
Additions
8,970
1,956
77
11,003
Disposals
-
(292)
-
(292)
Reclassifications and adjustments
-
-
(220)
(220)
As at 31 December 2021
44,127
30,075
2,965
77,167
ACCUMULATED AMORTISATION
As at 1 January 2021
(14,271)
(12,374)
(1,127)
(27,772)
For the year ended 31 December 2021:
Reclassifications
-
195
22
217
Amortisation (Note 10)
(8,483)
(3,776)
(117)
(12,376)
Impairments (Note 11)
-
-
(1,386)
(1,386)
As at 31 December 2021
(22,754)
(15,955)
(2,608)
(41,317)
Net carrying amount, as at 1 January 2021
20,886
16,037
1,981
38,904
Net carrying amount, as at 31 December 2021
21,373
14,120
357
35,850
ACQUISITION AND DEVELOPMENT COSTS
As at 1 January 2022
44,127
30,075
2,965
77,167
For the year ended 31 December 2022:
Additions
9,594
262
-
9,855
Disposals
-
-
-
-
Reclassifications and adjustments
968
(239)
(61)
668
As at 31 December 2022
54,688
30,098
2,905
87,691
ACCUMULATED AMORTISATION AND IMPAIRMENT
As at 1 January 2022
(22,754)
(15,955)
(2,608)
(41,317)
For the year ended 31 December 2022:
Reclassifications
-
(98)
-
-
Cumulative amortization on disposals
-
-
-
-
Amortisation (Note 10)
(9,633)
(5,244)
(49)
(14,926)
Impairments (Note 1.1, 11)
-
54
(5)
49
As at 31 December 2022
(32,387)
(21,243)
(2,662)
(56,293)
Net carrying amount, as at 1 January 2022
21,373
14,120
357
35,850
Net carrying amount, as at 31 December 2022
22,301
8,855
243
31,399
*Majority of internally generated software is driven by development of Wallet, lending systems and FerraOS.
182
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
18. Financial assets
The table below summarises the Group’s financial assets presented based on their classification based on their sub-
sequent measurement, at amortised cost or FVPL; and based on their fair value measurement hierarchy, level 1, 2 or
3; as at 31 December:
2022
Restated 2021
EUR ’000 Fair value Carrying Carrying
measurement Fair value Fair value
amount amount
FINANCIAL ASSETS AT FVPL
Derivative financial assets
Level 2
3,180
3,180
324
324
FINANCIAL ASSETS AT AMORTISED COST
Loans to customers
Level 3
509,463
509,463
451,698
451,698
Cash and cash equivalents
Level 3
153,325
153,325
301,592
301,592
Other non-current financial assets
Level 3
28,883
28,883
6,215
6,215
Receivables from banks
Level 3
4,362
4,362
5,108
5,108
Receivables from sold portfolios
Level 2
2,263
2,263
4,657
4,657
Other current financial assets
Level 3
3,701
3,701
3,579
3,579
Total
705,177
705,177
773,173
773,173
Receivables from banks include deposits held with other banks for the purpose of hedging.
Other non-current financial assets as at 31 December 2022 include investment in Cream Finance bonds amounting
to EUR 10 million, with a 4-year maturity term. The value of this investment is determined using level 3 fair value mea-
surement due to private placement. Other non-current financial assets as at 31 December 2022 include investment
in ESTO Holding bonds amounting to EUR 10.8 million with a 3-year maturity term. The value of this investment is
determined using level 3 fair value measurement due to private placement.
The fair value of derivative financial assets is determined using level 2 fair value measurement. The derivative assets
include currency forwards and tracker forwards. It is calculated as the present value of the estimated future cash flows
based on observable yield curves (income method). With currency forwards, the Group agrees to sell a predetermined
amount of its foreign currency exposure at a predetermined price. In the case of tracker forwards, the Group agrees
to sell a predetermined amount of its foreign currency exposure at a predetermined price and buy its functional
currency at the higher of the spot rate and a predetermined rate, thereby limiting the Group’s downwards exposure
The fair values of the remaining financial assets measured at amortised cost are determined using level 3 fair value
measurement based significantly on unobservable inputs. The Group estimates that the carrying amounts of these
financial assets reasonably approximate their fair values as at 31 December 2022 and 2021 .
183
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
2019 FCGE bonds
Ferratum Capital Germany GmbH (ISIN: SE0012453835) ("FCGE 2019 bonds") were issued on 24 April 2019 with a
coupon rate of 5.5% plus a 3-month Euribor, maturing on 24 April 2023. As at 31 December 2021, the 2019 FCGE
bonds were presented under long-term borrowings in the Group’s consolidated statement of financial position and
had outstanding nominal and carrying amounts of EUR 59.0 million and EUR 57.7 million, respectively.
On 21 April 2022, the Group made a tap issue which increased the outstanding nominal value of the 2019 FCGE bonds
by EUR 40 million with the same coupon rate and maturing date as the original issue. During September 2022, the
Group executed several repurchases amounting to EUR 1.7 million. There are no outstanding 2019 FCGE bonds in the
Group’s consolidated statement of financial position as at 31 December 2022.
2018 FCGE bonds
2022
2021
EUR ’000 Fair value Carrying Fair value Carrying Fair value
hierarchy amount amount
FINANCIAL LIABILITIES AT FVPL
Derivative financial liabilities
Level 2
446
446
1,232
1,232
FINANCIAL LIABILITIES AT AMORTISED COST
Deposits from customers
Level 3
501,734
501,734
484,764
484,764
Short-term borrowings
Level 1
-
-
84,158
83,949
Long-term borrowings
Level 1
46,791
48,439
57,656
59,038
Lease liabilities
4,566
4,566
1,694
1,694
Trade payables
Level 3
6,314
6,314
1,426
1,426
Other current liabilities
Level 3
11, 531
11,531
15,159
15,159
Total
571,382
573,030
646,089
647,262
20. Financial liabilities
The table below summarises the Group’s financial liabilities presented based on their classification based on their
subsequent measurement, at amortised cost or FVPL; and based on their fair value measurement hierarchy, level 1, 2
or 3; as at 31 December:
19. Other non-financial assets
EUR ’000
2022
Restated 2021
Prepaid expenses
(3)
1,077
VAT receivables
239
207
Other current assets
1,312
40
Total
1,549
1,324
184
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
2022 Multitude Bank tranche bonds
The Multitude Bank p.l.c. tranche bonds (series no. 1/2022 - ISIN: MT0000911215) ("2022 FBM tranche bonds") were
issued on 13 April 2022 with a coupon rate of 6% maturing on 13 April 2032. Out of the EUR 5.1 million bonds issued,
EUR 2 million was issued to Multitude SE, which was eliminated at the Group level as part of the consolidation pro-
cess. As at 31 December 2022, the 2022 FBM tranche bonds are presented as long-term borrowings in the Group’s
consolidated statement of financial position and have outstanding nominal and carrying amounts of EUR 3.1 million
and EUR 2.9 million, respectively.
2022 Multitude SE senior unsecured bonds
Multitude SE senior unsecured bonds (ISIN: NO0012702549) were issued on 7 December 2022 with a coupon rate of
7.5% plus 3-month Euribor, maturing in December 2025 (the "2022 MSE Bonds"). As at 31 December 2022, the MSE
Bonds are presented as long-term borrowings in the Group’s consolidated statement of financial position and have
outstanding nominal and carrying amounts of EUR 46.0 million and EUR 43.9 million, respectively .
Financial liabilities fair value measurements
The fair value of derivative financial liabilities is determined using level 2 fair value measurement. It is calculated as the
present value of the estimated future cash flows based on observable yield curves.
The fair value of long-term and short-term borrowings that includes only listed bonds (2018 FCGE bonds, 2019 FCGE
bonds, 2022 Multitude Bank tranche bonds and 2022 Multitude SE senior unsecured bonds) is determined using level
1 fair value measurement based on the published quotes in the Frankfurt Stock Exchange Open Market, Frankfurt
Stock Exchange Prime Standard, and Malta Stocks Exchange, respectively.
The fair value of the remaining financial liabilities measured at amortised cost is determined using level 3 fair value
measurement based significantly on unobservable inputs. The Group estimates that the carrying amounts of these
financial liabilities reasonably approximate their fair values at the periods presented .
Ferratum Capital Germany GmbH (ISIN: AS5772809/SE0011167972) ("FCGE 2018 bonds") were issued on 25 May 2018
with a coupon rate of 5.5% plus 3-month Euribor, maturing on 25 May 2022. As at 31 December 2021, the 2018 FCGE
bonds were presented under short-term borrowings in the Group’s consolidated statement of financial position and
had outstanding nominal and carrying amounts of EUR 83.7 million and EUR 83.9 million, respectively.
On 21 April 2022, the Group settled and rolled over EUR 19.9 million worth of 2018 nominal FCGE bonds in conjunc-
tion with the 2019 FCGE tap issue and on 25 May 2022, the remaining 2018 FCGE bonds were fully settled by the
Group. There are no outstanding 2018 FCGE bonds in the Group’s consolidated statement of financial position as at
31 December 2022 .
185
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
21. Accruals and other liabilities
22. Share-based payments
Performance share plan
During 2021, the Group introduced a new performance share plan ("PSP") wherein key personnel are awarded several
of Multitude shares based on defined vesting conditions at the end of the performance period.
The PSP issued on 1 June 2021 has a maximum reward share of 1,159,185, of which, 10% to 100%, will be awarded to
eligible participants if Multitude’s market share price reaches EUR 12 to EUR 30, respectively, and provided that par-
ticipants will have uninterrupted employment in Multitude at the end of the performance period, 31 December 2023.
Multitude applies Monte Carlo simulation model for valuation of PSP at the grant date. The Group determines the total
fair value of outstanding PSP reward shares by reference to their fair value at the grant date, calculated by determining
the present value of average payoffs at the end of the performance period based on a range of potential outcomes
regarding Multitude’s market share price (Level 2). The table below summarises the outstanding PSP reward shares
and related expenses as at and for year ended 31 December:
EUR ’000
2022
2021
Interest payable
2,268
3,008
Accrued personnel expenses
2,948
2,551
Other accrued expenses
6,315
9,600
Total
11,531
15,159
Grant date
2021
Performance Reward Dividend Realised Risk-free Total FV Outstanding Forfeited Vested Total FV Expense
period shares adj. share volatility volatility in EUR shares shares shares in EUR in EUR
price
1 Jun 21 -
31 Dec 23
1,159,175
4.11
62.1%
(0.4%)
743,285
1,064,925
94,250
-
682,850
154,192
On 30 September 2022 the Group decided to review the vesting conditions of PSP issued on 1 June 2021 to reflect de-
teriorating macroeconomic conditions. It was decided to increase the duration of the performance period up until 31
December 2024 and change the target share price conditions to reduce the minimum target of EUR 12 to EUR 6 and
the maximum target of 30 EUR to EUR 25. The incremental fair value granted as the difference between the fair value
of the modified PSP, estimated at the date of the modification and that of the original PSP, is equal to EUR 169,165 .
186
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
The difference between the number of reward shares outstanding at the grant date and reporting date, before the
end of the performance period, pertains to reward shares attributable to participants who have ceased employment
at Multitude and are no longer eligible to receive reward shares. Modified shares include a number of shares removed
from the share plan during the reporting period compared to the previous reporting date or grant date (if reporting
period includes the grant date) as well as granted shares as result of the plan modification. Vested shares include a
number of shares vested during the reporting period compared either to previous reporting date or grant date (if the
reporting period includes the grant date).
Matching Share Plan
During 2021, the Group introduced a Matching Share Plan ("MSP") that allows all employees to invest up to 10% of
their annual gross salary in Multitude shares. Investment shares will vest after 2 years provided that the participants
have held the shares and have uninterrupted employment during the holding period. After which, the Group will
provide free matching shares with a 1:1 ratio for all vested investment shares.
The Group determines the total fair value of outstanding MSP investment shares by reference to Multitude’s share
price at the grant date (Level 1), assessed number of forfeited shares, and applicable social security costs. The table
below summarises the outstanding MSP investment shares and related expenses as at and for the year ended 31
December:
Grant date
2022
Perfor- Reward Dividend Realised Risk-free Total FV
Outstand
-
Modified Vested Total FV Expense
mance shares adj. share volatility volatility in EUR ing shares shares shares in EUR in EUR
period price
1 Jun 21 -
31 Dec 23
1,159,175
4.11
62.1%
(0.4%)
743,285
1,114,985
50,060
-
714,950
264,329
Grant date
2022
Holding period Investment Share price Outstanding Forfeited Vested Total FV Expense
shares in EUR shares shares shares in EUR In EUR
31 Mar 21- 14 Mar 23
39,746
6.05
35,819
2,408
-
220,688
105,959
30 Sep 21 - 30 Sep 23
27,784
4.94
22,609
4,370
-
116,423
57,809
16 Mar 22 - 13 Apr 24
31,602
3.50
30,317
1,285
-
104,039
39,186
19 Sep 22 - 18 Oct 24
58,598
2.70
57,055
1,543
-
152,718
15,856
Total
157, 592
145,800
9,468
-
593,868
218,809
Differences between the number of investment shares outstanding at the grant date and reporting date, before
the end of the holding period, pertain to either those investment shares withdrawn from the plan or those that are
attributable to participants who have seized employment in Multitude, and therefore are no longer eligible to receive
matching shares. Forfeited shares include a number of shares removed from the share plan during the reporting
period compared to the previous reporting date or grant date (if reporting period includes the grant date). Vested
shares include a number of shares vested during the reporting period compared either to previous reporting date or
grant date (if the reporting period includes the grant date).
Grant date
2021
Holding period Investment Share price Outstanding Forfeited Vested Total FV Expense
shares in EUR shares shares shares in EUR In EUR
31 Mar 21- 14 Mar 23
39,746
6.05
38,165
1,581
-
226,446
85,155
30 Sep 21 - 30 Sep 23
27,784
4.94
27,585
199
-
134,905
17,050
Total
67,530
65,750
1,780
-
361,351
102,205
187
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
23. Related party transactions
The Group is controlled by Jorma Jokela who owns 55.24% of Multitude SE's issued and outstanding shares as at 31
December 2022 (2021 - 55.20%). The Group’s related parties include members of the Board of Directors and Leader-
ship Team. This includes their close family members, the companies in which the Member of the Board or Leadership
Team and their close family members have control or joint control. As a main principle, all transactions with related
parties are conducted at arm’s length and are part of the ordinary course of business. Transactions with related parties
for the years ended 31 December 2022 and 2021 are as follows:
EUR ’000
2022
2021
Purchase of consultancy fees and other services
780
656
Rent and utilities
107
125
Total
887
781
Outstanding balances arising from the above transactions with related parties as at the years ended 31 December are
as follows:
EUR ’000
2022
2021
Trade payables to related parties
-
49
Post-employment funds also meet the definition of related parties under IAS 24. The Group companies have various
post-employment plans in accordance with local conditions and practices in the countries in which they operate. To-
tal contributions made to these post-employment funds are recognised as an expense in the period they are incurred.
Total post-employment benefit expense recognised arising from these contributions are presented in Note 9 .
188
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000
2022
2021
COMPENSATION FOR MEMBERS OF THE BOARD OF DIRECTORS AND CEO:
Jorma Jokela, CEO
Salaries and other short-term employee benefits*
240
222
Share-based payments
16
-
Frederik Strange, Chairman
Salaries and other short-term employee benefits
48
48
Lea Liigus, Member
Salaries and other short-term employee benefits
60
60
Share-based payments
6
-
Juhani Vanhala, Member
Salaries and other short-term employee benefits
48
48
Michael Cusumano, Member
Salaries and other short-term employee benefits
48
48
Goutam Challagalla, Member
Salaries and other short-term employee benefits
48
48
Kristiina Leppänen, Member
Salaries and other short-term employee benefits
28
-
Jussi Mekkonen, Member
Salaries and other short-term employee benefits
29
-
Total
571
542
COMPENSATION OF KEY MANAGEMENT PERSONNEL
Salaries and other short-term employee benefits
3,068
3,009
Share-based payments
229
154
Total
3,297
3,163
*The retirement age of CEO is 65 years, and he has no pension plan .
Key management compensation
The following table summarises the related party transactions with other related parties and they key management
remuneration is specified in a table further below:
189
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
24. Correction of a prior period errors and a change of presentation
The following corrections had material impact on the results and financial position of the Group as at 1 January 2021
and 31 December 2021:
Brokerage fees on loans and deposits
During the financial year ended 31 December 2022, the Group corrected the manner in which sales and commission
fees payable to third parties of specific lending products are recognised, and the pattern and method of recognition
of the fees within the consolidated statement of profit or loss. Previously these costs were expensed as incurred
and presented within selling and marketing expense. Subsequent to the correction, such fees which are transaction
costs directly attributable to the acquisition of loans to customers and deposits from customers, are adjusted against
the initial fair value of the instrument and are amortised to the statement of profit or loss over the estimated life of
the related loans and deposits received applying the effective interest rate method. The impact of the correction is
that the timing of the expense recognition changes, and both the interest income and fee expenses decrease within
the statement of profit or loss. Interest revenue decreased by EUR 9.5 million and selling and marketing expense
decreased by EUR 11.6 million. Similarly, finance costs increased due to adjustment of customer deposit related
brokerage fees from fee expense to interest expense with impact of EUR 1.0 million in 2021. At the same time, loans
to customers increased by EUR 7.8 million as of 31 December 2021 and EUR 4.4 million as of 1 January 2021. The
correction with impacts to profit or loss led to an increase in deferred tax liability by EUR 0.2 million as of 31 December
2021 and EUR 0.2 million as of 1 January 2021. Retained earnings increased by EUR 5.3 million as of 31 December 2021
and EUR 4.2 million as of 1 January 2021.
Comparative financial information presented within the consolidated statement of financial position and consolidat-
ed statement of profit or loss has been restated, as presented in the tables below. The impact of the correction for the
year ended 31 December 2021 was EUR 1.1 million of increase in profit (loss) from continuing operations. The impact
on the earnings per share is included in the following tables.
Classification of loans to customers as non-current or current
The Group has corrected the classification of loans to customers as current and non-current in the statement of finan-
cial position and restated the comparative financial information accordingly. Previously, the Group incorrectly classi-
fied loans to customers which did not meet the current asset criteria in IAS 1 as current assets. The Group reclassified
loans to customers with maturity exceeding 12 months from current assets to non-current assets totalling to EUR 42.9
million and EUR 90.0 million as of 1 January 2021 and 31 December 2021 respectively. The correction relates solely to
the presentation in the statement of financial position, and it has no impact on the results.
Translation differences in the UK
The Group discontinued its operations in the UK in 2021 by divesting its local subsidiary Ferratum UK Ltd. The divest-
ment was presented as discontinued operations in the consolidated statement of profit or loss and the loss recognised
in 2021 amounted to EUR 2.0 million. The Group had cumulative translation differences related to the disposed UK
subsidiary which were not recognised correctly through the 2021 statement of profit or loss upon disposal. The Group
restated the 2021 loss from discontinued operations by releasing the cumulative translation differences amounting
to EUR 2.0 million as an increase of the previously recognised loss from the discontinued operations. The restatement
has no impact on the profit (loss) from continuing operations.
Classification of depositor guarantee contributions
The Group analysed the composition and nature of its finance costs in 2022 and changed the presentation of the
contributions to the guarantee funds directly attributable to deposits received from customers to provide more rel-
evant information about the effects of such costs on the financing of the Group and to better reflect the economic
substance of the transactions. Consequently, these costs were reclassified from general and administrative expense
to finance costs since these costs are directly attributable to the funding of the Group. As a result of the change, the
190
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Reported 31 Brokerage Classification Translation Total Restated 31
EUR '000 December fee of loans difference correction December
2021 2021
Assets
Non-current assets
Loans to customers
-
-
89,988
-
89,988
89,988
Current assets:
Loans to customers
443,872
7, 826
(89,988)
-
(82,162)
361,710
Prepaid expenses and other
current assets
3,628
(2,304)
-
-
(2,304)
1,324
Equity
Retained earnings
67,172
5,313
-
(2,019)
3,294
70,466
Translation differences
(5,014)
-
-
2,019
2,019
(2,995)
Liabilities
Current liabilities:
Current tax liabilities
3,247
208
-
-
208
3,455
general and administrative expense decreased by EUR 1.2 million and finance costs increased by EUR 1.2 million in
2021. The restatement has no impact on the result of the financial year 2021.
Classification of cash flows on deposits from customers to cash flows from financing activities
The Group corrected the presentation of cash flows from deposits from customers in the consolidated statement
of cash flows to cash flows from financing and restated the comparative period. Previously the Group classified the
deposit related cash flows as part of the cash flows from its net cash flows from operating activities. As a result, net
cash flows from operating activities decreased by EUR 145.4 million in 2021 with corresponding increase in cash flows
from financing activities.
Reclassification of certain costs
The Group has analysed the composition of its operational costs presented by function in the consolidated statement
of profit or loss in 2022. As a result, the Group has made reclassification of certain costs between selling and marketing
expense bank and lending costs, general and administrative expense and other expenses to align the grouping with
its current operational model. The reclassification aims to enhance the quality of the financial information and to
better reflect the economic substance of transactions providing more relevant information about the nature of such
costs by functions. The 2021 selling and marketing expense increased by EUR 0.7 million, bank and lending costs
decreased by EUR 0.4 million, general and administrative expense decreased by EUR 1.2 million and other expense
increased by EUR 0.9 million. The restatement has no impact on the results.
Tables below show movement between financial statement line items related to above mentioned cases:
Consolidated statement of financial position
191
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Guar- Cost Trans-
EUR '000 Reported antee optimisa- Brokerage lation Total Restated
2021 contribu- tion fee differ- correction 2021
tions ence
Statement of profit or loss:
Revenue
213,671
-
-
(9,482)
-
(9,482)
204,189
Selling and marketing expense
(26,535)
-
(718)
11,609
-
10,891
(15,644)
Bank and lending costs
(14,338)
-
397
-
-
397
(13,941)
General and administrative expense
(28,896)
1,175
1,222
-
-
2,397
(26,499)
Operating profit
23,620
1,175
901
2,127
-
4,203
27, 823
Other income (expense)
281
-
(901)
-
-
(901)
(620)
Profit before interests and taxes
23,901
1,175
-
2,127
-
3,302
27,203
("EBIT")
Finance income (costs)
(20,316)
(1,175)
-
(1,023)
-
(2,199)
(22,515)
Profit before income taxes
3,585
-
-
1,104
-
1,103
4,688
Income tax expense
(2,358)
-
-
(26)
-
(26)
(2,384)
Profit from continuing operations
1,227
-
-
1,077
-
1,077
2,304
Profit (loss) for the period from
discontinued operations
(3,789)
-
-
-
(2,019)
(2,019)
(5,808)
Profit (loss) for the year
(2,562)
-
-
1,077
(2,019)
(942)
(3,504)
Statement of comprehensive
income:
Currency translation difference from
discontinued operations
-
-
-
-
2,019
2,019
2,019
Earnings per share:
Earnings per share from continuing
operations, EUR*
(0.10)
-
-
0.05
-
0.05
(0.05)
Earnings per share from
discontinued operations, EUR
(0.18)
-
-
-
(0.09)
(0.09)
(0.27)
Total earnings per share, EUR
(0.28)
-
-
0.05
(0.09)
(0.04)
(0.32)
Consolidated statement of profit or loss and Consolidated statement of comprehensive income
EUR '000 Reported 1 Brokerage fee Classification Total Restated 1
January 2021 of loans correction January 2021
Assets
Non-current assets:
Loans to customers
-
-
42,892
42,892
42,892
Current assets:
Loans to customers
360,955
4,417
(42,892)
(38,475)
322,480
Equity
Retained earnings
73,696
4,235
-
4,235
77,931
Liabilities
Current liabilities:
Current tax liabilities
3,241
182
-
182
3,423
*Adjusted for perpetual bond interest in Note 14
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Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
Consolidated statement of cash flows
EUR '000
Reported 2021
Broker- Translation Customer Total Restated 2021
age fee difference deposits correction
CASH FLOWS FROM OPERATING
ACTIVITIES
Profit (loss) for the year
(2,562)
1,078
(2,019)
-
(942)
(3,504)
Finance costs, net
19,648
1,023
2,019
-
3,042
22,690
Increase (+) / decrease (-) in trade
payables and other current liabilities
(10,464)
(2,101)
-
-
(2,101)
(12,565)
(excl. Interest liabilities)
Deposits from customers
145,443
-
-
(145,443)
(145,443)
-
Net cash flows from operating activities
71,721
-
-
(145,443)
-
(73,722)
Deposits from customers
-
-
-
145,443
145,443
-
Net cash flows from financing activities
7,059
-
-
145,443
145,443
152,502
25. Subsequent events
Fitch rating affirmation
On 23 February 2023, Fitch Ratings affirmed Multitude SE's Long-Term Issuer Default Rating (IDR) at 'B+' with Stable
Outlook. The senior unsecured notes have been affirmed at 'B+'/RR4 and the subordinated hybrid perpetual capital
notes at 'B-'/RR6.
Change of functional currency in Croatia
Croatia has been a member of the European Union since 1 July 2013. On 12 July 2022 the Council of the European
Union approved the accession of Croatia to the euro area on 1 January 2023 and determined the conversion rate for
the Croatian kuna. Multitude converted all local balances and operations at the conversion rate of HRK 7.53450 per
EUR 1.
Banking crisis 2023
Subsequent to the year ended 31 December 2022, the banking sector has faced some turmoil due to the fall of banks
in the US (Silicon Valley Bank et al.) and Europe (Credit Suisse) which may be considered to increase liquidity risk and
uncertainty in the sector. None of the Group's legal entities has direct or indirect exposures to any of these banks.
On the Bank level, liquidity position was managed by increasing the deposit portfolio by circa EUR 80 million in the
first quarter of 2023, in order to maintain a healthy liquidity position. The Bank has a very well diversified depositor
base, with 99% of its deposits from customers being covered by the depositor compensation scheme.
193
Multitude Group Annual Report 2022 – Consolidated Financial Statements (Audited)
EUR ’000 Notes 2022 2021
Other operating income 4 11,880 13,379
Material and services - -
Wages and salaries (3,159) (3,697)
Pension expenses (474) (571)
Other social expenses (70) (101)
Total personnel expenses (3,703) (4,369)
Depreciation, amortisation and impairment 5 (17, 395) (2,566)
Other operating expenses 6, 7 (17,155) (30,860)
Operating loss (26,372) (24,416)
Financial income
Intra-group dividend income 20,767 20,485
Other interest and financial income Group companies 3,065 5,941
Other interest and financial income from others 415 292
Total finance income 24,248 26,717
Financial expenses
Other interest and financial expenses, Group companies (8,718) (11,4 4 0)
Other interest and financial expenses, others (6,044) (3,548)
Total financial expenses (14,762) (14,988)
Net financial income 9,486 11,729
Loss before appropriations and taxes (16,886) (12,687)
Group Contribution 7,583 8,340
Income tax (1) -
Loss for the year (9,304) (4,347)
Multitude SE standalone financial statements 2022
Statement of profit or loss
Multitude SE
standalone financial state-
ments 2022
176
Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
Statement of financial position
EUR ’000 Notes 31 Dec 2022 31 Dec 2021
ASSETS
Non-current assets
Intangible assets 8 2,862 6,585
Tangible assets 9 1,328 1,367
Investments 10 181,336 165,462
Non-current receivables 11 2,393 51,540
Total non-current assets 187,919 224,955
Current assets
Current receivables 12 18,722 28,749
Cash and bank 8,148 42,528
Total current assets 26,870 71,277
Total assets 214,789 296,232
EQUITY AND LIABILITIES
Equity
Share capital 13 40,134 40,134
Treasury shares (142) (142)
Other reserves total 14,708 14,708
Retained earnings 45,436 49,783
Profit/loss for the period (9,304) (4,347)
Total equity 90,831 100,136
Liabilities
Non-current liabilities, interest-bearing 14 118 ,4 46 190,416
Current liabilities, interest-free 15, 16 5,511 5,680
Total liabilities 123,957 196,097
Total equity and liabilities 214,789 296,232
177
Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
Statement of cash flows
EUR ’000 31 Dec 2022 31 Dec 2021
CASH FLOWS FROM OPERATING ACTIVITIES
Loss for the year (9,304) (4,347)
Adjustments for:
Depreciation, amortization & impairment loss 3,877 3,542
Financial income and expenses (9,724) (11,9 49)
Other adjustments 13,757 (34,254)
Operating profit before working capital changes (1,394) (47,009)
Working capital changes:
Increase (-) /decrease(+) in trade and other receivables 1,710 5,258
Increase (+) / decrease (-) in trade payables 1,394 (957)
Cash generated from operations 1,710 (42,708)
Interest paid (14,847) (29,032)
Dividends received 20,767 20,485
Interest received 1,656 8,806
Other financing items (1,312) (1,160)
Income taxes paid 487 (509)
Net cash from operating activities 8,461 (44,118)
CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of tangible and intangible assets (114) (168)
Acquisition of subsidiaries (17,604) (20,650)
Disposal of subsidiaries - -
Loans granted (-) / Repayments of loans (+) 39,266 49,803
Net cash used in investing activities 21,548 28,985
CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds from borrowings (+) / Repayment (-) (71,972) 27,601
Dividends paid - -
Group contribution received (+) / paid (-) 7,583 11,365
Net cash used in financing activities (64,389) 38,966
Net increase/decrease in cash and cash equivalents (34,380) 23,833
Cash and cash equivalents at the beginning of the period 42,528 18,694
Net increase/decrease in cash and cash equivalents (34,380) 23,833
Cash and cash equivalents at the end of the period 8,148 42,528
178
Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
1. Basis of preparation of the parent company
Parent company information
Multitude SE, registered in Helsinki, is the parent company of Multitude Group. Copies of the consolidated financial
statements can be obtained from Multitude SE, located in Ratamestarinkatu 11 A, 00520 Helsinki.
Share capital
The share capital of the company is EUR 40,133,560 and the number of shares is 21,723,960. The shares have no
nominal value. All the shares are attached with equal voting rights and equal right when distributing dividend.
Accounting principles and methods
Multitude SE financial statements have been prepared in accordance with the Finnish Accounting Standards, FAS.
Valuation methods
Tangible assets have been valued at acquisition cost.
Receivables, financial assets and liabilities
Receivables are stated at face value, but no more than probable value. Securities and other financial assets included in
financial assets are carried at cost or, if lower, at their probable value at the balance sheet date. Liabilities are stated at
nominal value or, if the debt is linked to an index or other benchmark, at a higher nominal amount than the changed
benchmark.
Allocation principles and methods
The acquisition cost of tangible assets is depreciated according to the amortisation plan. The difference between the
acquisition cost and residual value of the asset is booked as depreciation over the economic period of the asset.
Depreciation periods
• Renovation in own premises - 10 years
• Intangible assets - 3 to 10 years
• Tangible assets - 25% declining depreciation
Receivables and liabilities denominated in foreign currency
Foreign currency transactions are recorded at the exchange rate on the transaction date. Other assets and liabilities
denominated in foreign currencies outstanding at the end of the financial year have been translated into Finnish cur-
rency at the exchange prevailing in the balance sheet date and exchange differences have been recognized through
profit or loss.
Deferred tax assets and liabilities
Deferred tax assets and liabilities are disclosed in the notes to the income statement in connection with income taxes.
Comparative data
The company’s financial year is the calendar year. The comparative figures used are the previous year’s financial state-
ments.
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Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
2. Average personnel 2022 2021
During financial year 45 50
3. Management compensation, EUR ’000 2022 2021
Board of directors and CEO (490) (480)
4. Other operating income, EUR ’000 2022 2021
Sales to Group companies 11,880 13,379
Extraordinary income from selling to Group companies - -
Notes to the income statement of the parent company
5. Depreciation and amortization by asset class category, EUR ’000 2022 2021
Intangible assets - -
Other capitalized expenditure (3,838) (3,479)
Tangible assets - -
Machinery and equipment (39) (62)
Impairment of investment - -
Impairment of investment in subsidiaries (13,518) 975
Total depreciation and amortization (17, 395) (2,566)
6. Other operating expenses, EUR ’000 2022 2021
Other expenses for Group companies (9,867) (8,316)
Other operating cost (2,080) (1,710)
Professional fees (3,685) (3,383)
Marketing cost (524) (1,195)
Administration costs (309) (697)
Audit fees (689) (609)
Other operational expenses of selling to Group companies - (14,950)
Total other operating expenses (17,155) (30,860)
180
Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
7. Audit fees and other services from audit companies
EUR ’000 2022 2021
PWC
Audit fees 198 508
Non-audit fees:
Audit related services - 4
Tax advice - -
Other services 62 43
Total audit fees 198 508
Total non-audit fees 62 47
8a. Intangible assets, EUR ’000 Other capitalized expenditures
Acquisition cost on 1 January 2022 19,340
Additions during the year ended 31 December 2022 114
Disposals during the year ended 31 December 2022 (731)
Acquisition cost on 31 December 2022 18,724
Accumulated depreciation on 1 January 2022 (12,755)
Depreciation during the year ended 31 December 2022 (3,838)
Depreciation on disposals during the year ended 31 December 2022
731
Accumulated depreciation on 31 December 2022 (15,862)
Net book value on 31 December 2022 2,862
Net book value on 1 January 2022 6,585
Notes to the statement of financial position of the parent company
8b. Intangible assets, EUR ’000 Other capitalized expenditures
Acquisition cost on 1 January 2021 19,238
Additions during the year ended 31 December 2021 102
Acquisition cost on 31 December 2021 19,340
Accumulated depreciation on 1 January 2021 (9,275)
Depreciation during the year ended 31 December 2021 (3,480)
Accumulated depreciation on 31 December 2021 (12,755)
Net book value on 31 December 2021 6,585
Net book value on 1 January 2021 9,964
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Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
9a. Tangible assets, EUR ’000
Real estate
shares
Machinery and
equipment
Other tangible
assets
Total
Acquisition cost on 1 January 2022 1,308 606 1 1,915
Additions during the year ended 31 December 2022 - - - -
Acquisition cost on 31 December 2022 1,308 606 1 1,915
Accumulated depreciation on 1 January 2022 - (548) - (548)
Depreciation during the year ended 31 December 2022 - (39) - (39)
Accumulated depreciation at 31 December 2022 - (587) - (587)
Net book value on 31 December 2022 1,308 20 1 1,328
Net book value on 1 January 2022 1,308 59 1 1,367
9b. Tangible assets, EUR ’000
Real estate
shares
Machinery and
equipment
Other tangible
assets
Total
Acquisition cost on 1 January 2021 1,241 606 1 1,848
Additions during the year ended 31 December 2021 67 - - 67
Acquisition cost on 31 December 2021 1,308 606 1 1,915
Accumulated depreciation on 1 January 2021 - (485) - (485)
Depreciation during the year ended 31 December 2021 - (62) - (62)
Accumulated depreciation at 31 December 2021 - (548) - (548)
Net book value on 31 December 2021 1,308 59 1 1,367
Net book value on 1 January 2021 1,241 121 1 1,363
10a. Investments, EUR ’000
Other shares and
equity interests
Acquisition cost on 1 January 2022 165,462
Additions during the year ended 31 December 2022 20,450
Disposals during the year ended 31 December 2022 -
Impairment of investment during the year ended 31 December 2022 (4,576)
Acquisition cost on 31 December 2022 181,336
Book value on 31 December 2022 181,336
Book value on 1 January 2022 165,462
182
Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
11. Non-current receivables, EUR ’000 31 Dec 2022 31 Dec 2021
Receivables from intra-group companies 1,691 44,930
Non-current receivables from employees - -
Non-current receivables from external parties 703 6,610
Total non-current receivables 2,393 51,540
12. Current receivables, EUR ’000 31 Dec 2022 31 Dec 2021
Other receivables 4,514 790
Receivables from intra-group companies, accounts receivables 2,811 4,610
Receivables from intra-group companies, other 7,456 20,044
Accruals 3,941 3,306
Total current receivables 18,722 28,750
10b. Investments, EUR ’000
Other shares and
equity interests
Acquisition cost on 1 January 2021 121,786
Additions during the year ended 31 December 2021 61,131
Disposals during the year ended 31 December 2021 (15,948)
Impairment of investment during the year ended 31 December 2021 (1,507)
Acquisition cost on 31 December 2021 165,462
Book value on 31 December 2021 165,462
Book value on 1 January 2021 121,786
13a. Change in equity 2022, EUR ’000
Share
capital
SVOP reserve
Retained
earnings
Equity
total
Total Equity on 1 January 2022 40,134 14,708 45,294 100,136
Other changes - - - -
Dividend distribution - - - -
Loss for the year - - (9,304) (9,304)
Total equity on 31 December 2022 40,134 14,708 35,990 90,831
13b. Change in equity 2021, EUR ’000
Share
capital
SVOP reserve
Retained
earnings
Equity
total
Total equity on 1 January 2021 40,134 14,708 49,641 104,483
Other changes - - - -
Dividend distribution - - - -
Loss for the year - - (4,347) (4,347)
Total equity on 31 December 2021 40,134 14,708 45,294 100,136
183
Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
14. Non-current liabilities, EUR ’000 31 Dec 2022 31 Dec 2021
Non-current liabilities others* 100,000 50,000
Non-current intra-group debts 18,446 140,416
Total non-current liabilities 118 ,4 46 190,416
* On 5 July 2021, Multitude SE issued EUR 50 million worth of unsecured and subordinated perpetual capital notes
("capital notes") at of 99.50% of the nominal amount. The capital notes (ISIN: NO0011037327) were drawn against a
total authorised framework of EUR 100 million with a floating coupon rate of 8.90% plus 3-month Euribor. Capital
notes do not meet the definition of capital bond under Finnish companies Act 12 par. 1§ and as such, accounted
and presented as liabilities in Multitude SE financial statements. Capital notes treated as equity according to the IFRS
requirements in the Group consolidated financial statements (Note 2.3).
15. Current liabilities, EUR ’000 31 Dec 2022 31 Dec 2021
Trade payables 496 965
Other liabilities 489 417
Accruals 2,643 1,293
Intra-group liabilities 1,884 3,005
Total current liabilities 5,511 5,680
16. Accruals (current), EUR ’000 31 Dec 2022 31 Dec 2021
Accruals of personnel expenses 898 557
Other accruals 1,745 736
Total accruals (current) 2,643 1,293
17. Other rental liabilities, EUR ’000 31 Dec 2022 31 Dec 2021
Current rental liabilities 2 2
18. Commitments, EUR ’000 31 Dec 2022 31 Dec 2021
Commitments for intra-group companies - 143,350
Multitude SE was the guarantor of the bonds issued by Ferratum Capital Germany GmbH. With redemption of the
bonds the guarantee is no longer applicable.
19. Related party transactions
No loans and or any other commitments were issued to any related parties during 2022.
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Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)
26. Approval of the consolidated financial statements and the Board of
Directors' report
Helsinki, 30 March 2023
Frederik Strange Chairman of the Board
Juhani Vanhala Member of the Board
Lea Liigus Member of the Board
Jorma Jokela CEO Member of the Board
Goutam Challagalla Member of the Board
Michael Cusumano Member of the Board
Jussi Mekkonen Member of the Board
Kristiina Leppänen Member of the Board
The Auditor’s Note
A report on the audit performed has been issued today
Helsinki, 30 March 2023
PricewaterhouseCoopers Oy
Authorized Public Accountants
Jukka Karinen
Authorized Public Accountant
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Multitude SE Annual Report 2022 – Standalone Financial Statements (Audited)