
Group’s operations, imposing additional conditions to the licence or cancella-
tion of the licence. The above may also lead to higher costs, force the Group to
stop providing some products or services, or prevent or delay development of its
operations, or the Group may end up in legal proceedings or become subject
to legal claims.
Enento Group has a lot of goodwill recognised on acquisitions. Impairment of
goodwill and other assets could have a material effect on the Group’s reported
result.
Operational risks
Safe and uninterrupted functioning of Enento Group’s IT network and sys-
tems, cyber security and mitigation of cyber risks are critical for the company’s
business. Unauthorised access to or disclosure of information as well as loss
or abuse of information may lead to a breach of data protection and other
applicable laws by Enento Group, harm to reputation, loss of income, claims or
measures taken by the authorities.
In its business, Enento Group relies on information from external sources, such
as government offices and other public sources, customers and other sources. If
one or more of them stopped providing information for any reason or considerably
increased the price of the information provided, this could have a harmful effect
on Enento Group’s ability to offer its products and services to its customers.
Enento Group believes that its continued success will be influenced by its ability
to meet customers’ needs through the development of products and services that
are easy to use and that seek to increase customers’ business process efficiency,
offer cost savings, and facilitate better business decisions. The Group’s financial
result may suffer if the development of new products or services or improvements
to existing products are delayed for reasons related to possible technical chal-
lenges, problems related to external IT development resources, information ac-
quisition or regulatory requirements.
Enento Group has invested and will continue to invest in its technical infra-
structure, including equipment and software. If Enento Group fails in its techno-
logical investments, its income may not develop as expected and its expenses
may increase. In addition, the Group may end up in an unfavourable competitive
position in the market if it cannot, for example, offer certain new products and
services or gather certain type of new information.
Despite testing and information quality control, products and services devel-
oped and supplied by Enento Group as well as the operating systems and soft-
ware it uses may contain errors or faults. Material defects or errors in the Group’s
information, products or services as well as delays in providing products and ser-
vices may harm its reputation or lead to loss of income, increased costs, regulato-
ry measures or legal claims. Enento Group’s IT network and infrastructure may be
exposed to damage and problems resulting from many reasons. Such damage or
problem may lead to a failure of Enento Group’s IT infrastructure, which in turn may
complicate the company’s work and lead, for instance, to breaches of contract.
The Group’s brands and reputation are important competitive advantages.
The company’s success is also based on its own technologies, processes, methods
and information. The company protects its intellectual rights with trademarks and
domain names, for instance, and by relying on business secrets and the develop-
ment of products and technology. Failure to protect intellectual rights, damage
to reputation or negative views of the company in the market may have a neg-
ative effect on the company.
Enento Group’s success also depends on its management and other profes-
sional personnel as well as its ability to recruit competent personnel and develop,
train and retain them. The Group’s inability to retain or recruit new employees may
have a material harmful effect on the Group.
Disproportionately high sickness absences and especially long sick leaves for
key personnel pose a risk to the development of the Group’s business. In infor-
mation work, the most significant health hazards consist of inadequate work er-
gonomics and stress caused by work pressure. A good working atmosphere and
high-quality management, as well as early intervention in problem areas, prevent
the need for sick leaves. The current pandemic has also shown that, in excep-
tional circumstances, the protection of workers’ health requires compliance with
government guidelines, active measures and special arrangements.
Enento Group has taken out insurances to cover various risks or loss events. The
Group’s insurance coverage may be insufficient or the Group may not be able to
maintain its current insurance coverage, in which case the company may suffer
losses not covered by its insurances.
Enento Group is exposed to various financing risks, including currency exposure,
interest rate risk and solvency risk. The Group’s financing risks and their manage-
ment are described in note 4 in Notes to the consolidated financial statements.
2021 Enento Group FINANCIAL REVIEW 16
BOARD OF DIRECTOR’S REPORT
CONSOLIDATED
FINANCIAL STATEMENTS
PARENT COMPANY
FINANCIAL STATEMENTS
CORPORATE
GOVERNANCE STATEMENT
SHARES AND SHAREHOLDERS