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Annual review Governance Review by the Board of Directors Financial statements
Review by the Board of Directors Sustainability statement Key figures Calculation of key figures
related to employee safety. The Principle is applicable to
all employees of Neste and to anyone working for or rep-
resenting any business entity within the Neste Group. It
is available internally in the Neste Management System.
Members of the Neste Leadership team are responsible
for overseeing the implementation of the Safety Lead-
ership Principle in business areas and functions, where
relevant.
Human Rights
Neste Human Rights Principle describes Neste’s
commitment to respect human rights and engage in the
remediation of adverse human rights impacts through-
out its business operations and value chains. As stated
in the Principle, Neste demonstrates and meets this
commitment by implementing, and acting in accordance
with, the United Nations Guiding Principles on Business
and Human Rights (UNGPs) and OECD Guidelines for
Multinational Enterprises. Neste respects internationally
recognized human rights as set out in the International
Bill of Human Rights (consisting of the Universal Decla-
ration of Human Rights, the International Covenant on
Civil and Political Rights and the International Covenant
on Economic, Social and Cultural Rights) and the prin-
ciples concerning fundamental rights set out in the ILO
Declaration on Fundamental Principles and Rights at
Work.
The Human Rights Principle explains how Neste
implements an ongoing process of human rights due
diligence to identify, prevent, mitigate and account for
how it addresses adverse human rights impacts on
people. This covers actual and potential human rights
impacts that Neste may cause or contribute to through
its own activities, or which may be directly linked to its
business operations, products or services. The Principle
outlines seven priority areas for human rights at Neste:
Fair Employment, Health & Safety, Equity, Diversity &
Non-Discrimination, Children & Young Workers, Modern
Slavery, Fair Treatment, and Economic, Social & Cultural
Rights.
Stakeholder engagement is a key component of
Neste’s human rights due diligence activities. Neste
implements stakeholder engagement as an ongoing
process of interaction and dialogue with its affected
stakeholders, including its own employees, employees
of contractors and service providers, supply chain work-
ers, communities and customers. The Human Rights
Principle also outlines Neste’s approach to remediating
adverse impacts. Neste provides access to appropri-
ate and effective remedy by making efficient grievance
mechanisms available. Where Neste identifies that it has
caused or contributed to adverse impacts, Neste pro-
vides for or cooperates in remediation through legitimate
processes intended to deliver remedy. Where adverse
impacts have occurred that Neste has not caused or
contributed to, but which are directly linked to Neste’s
activities through its business relationships, Neste seeks
to use its leverage to prevent or mitigate the risk of the
impacts continuing or recurring.
The Human Rights Principle explicitly addresses traf-
ficking in human beings, forced labour or compulsory
labour and child labour. It also specifically addresses
discrimination and harassment, and the promotion of
equal opportunities and other ways to advance diver-
sity and inclusion. The Human Rights Principle prohib-
its discrimination on the basis of any grounds, includ-
ing race, ethnicity, age, gender, gender identity, sex,
sexual orientation, disability, medical condition, genetic
information, color, religion, country of origin, nationality,
ancestry, caste, marital status, pregnancy, dependants,
social class, role, union membership, political views or
any other characteristic protected by local law or regula-
tion. This applies to all areas of employment. The Neste
Human Rights Principle applies to the entire Neste group
and is publicly available on Neste’s website.
Major updates to the Human Rights Principle are
informed by extensive consultation with both internal
and external stakeholders. During the external con-
sultation process, Neste seeks recommendations for
improvements from a range of recognized topic experts,
such as human rights NGOs, government representa-
tives and trade union experts. Internally consultation and
feedback is gathered broadly with for example Sustain-
ability, Human Resources, Safety, Public Affairs, Compli-
ance and Legal.
General governance, including the highest level of
accountability for policies, and stakeholder engagement
related to policy implementation are described in the
ESRS 2 General disclosures -section of this report.
Processes for engaging with own
workers and workers’ representatives
Continuous engagement and communication ensures
information sharing with and consultation of employees
at Neste. Neste conducts global employee engagement
surveys annually to understand how the company’s
operations impact its employees and what expectations
employees have on Neste. The surveys engage employ-
ees directly on a range of topics, like, engagement, strat-
egy, belonging, leadership, wellbeing and safety. The
global employee engagement survey results are regu-
larly discussed, and both measures and action plans are
agreed and followed within teams at each level of the
organization. The effectiveness of the defined actions
is evaluated e.g. based on the employee engagement
score in the next conducted survey. The EVP, People &
Culture is responsible for ensuring these engagement
activities take place at Neste.
At a local level, employee cooperation is driven by
local requirements in each country of operation. Neste
is committed to following applicable local collective
agreements. Neste also has local cooperation bodies; In
2024, there is a cooperation committee or works coun-
cil in Finland, the Netherlands and Singapore.
Neste’s Safety Leadership Principle sets requirements
for engaging the workforce in occupational health and
safety issues, development of work practices, investiga-
tion of incidents and risk assessments throughout Neste
globally. Neste conducts OEMS audits to follow the ful-
filment of requirements and evaluate the effectiveness of
the processes and management system. The President
and CEO and members of the Neste Leadership Team
are responsible for overseeing the implementation of the
Safety Leadership Principle in business areas and func-
tions, where relevant.
Safety topics are further discussed in team safety dis-
cussions, with the purpose of enabling sharing of knowl-
edge and experience and learning directly between team
members. Team leaders are accountable for ensuring
that team safety discussions are held regularly, and tar-
get frequency and amount of team safety discussion are
defined on the organization-level. Feedback from the
team safety discussions is used to improve safety man-
agement and culture in the organization.
Processes to remediate negative
impacts and channels for own workers
to raise concerns
Grievance channel
Neste provides mechanisms for employees to express
concerns or grievances without fear of retaliation, and
is committed to addressing issues fairly, confidentially
and promptly. Neste’s process for reporting and han-
dling grievances is described more in detail under the
G1 Business Conduct -chapter. Adverse impacts are
remediated by providing and promoting access to griev-
ance mechanisms and complaints channels, and by
cooperating in the remediation of the adverse impacts
that Neste has caused or contributed to.
Remediation process for material negative
impacts related to employee safety
In addition to general grievance channels, Neste’s Haz-
ard Identification, Risk Assessment and Control
Principle includes processes, Standards and Work
Procedures for workers to identify, assess and control
workplace hazards. Key common requirements include
process hazard analysis, process risk classification, pro-
cess safety information and work risk management.
Neste applies the hierarchy of controls to guide hazard
elimination and control. All Neste’s employees and con-
tractors have the license to use the Stop Work Authority
which authorizes anyone to stop work and remove per-
sonnel from hazardous situations.
Neste’s OEMS also includes Emergency Manage-
ment and Crisis Management Principles. The pur-
pose of these principles is to ensure sufficient capability