6
REVIEW BY THE CEO
The year 2022 was a year of change and renewal
for QPR and it included successes on many fronts.
For already more than three decades QPR Software
has been leading innovation in software solutions
and services that have produced concrete and deep
understanding of processes for our customers around
the world. As companies continue their transformation,
automation, and digitization paths, we are here to
help them to operate at their full potential through
intelligent technology.
I am satisfied with the Company's fourth quarter
growth. SaaS (Software as a Service) revenue grew
significantly, by 53%, compared to the comparison
period, mainly due to the significant agreement
signed with a leading international pharmaceutical
company at the end of December to expand their
SaaS process mining solution. The turnover increased
compared to the fourth quarter of 2021, while the
operating profit remained unchanged, if the write-
down of 2021 is not taken into account. The consulting
turnover was also slightly higher than during the
comparison period (+2%).
I’m also pleased that the SaaS business showed clear
growth (+35%) throughout the year 2022, which is in
line with the company’s strategy. In addition to closing
deals with the SaaS subscription model with new
customers, we successfully transitioned some existing
customers into the SaaS model while simultaneously
expanding the business value (+45%).
Net sales in 2022 fell short of the last year (-14%).
EBITDA and operating profit decreased clearly
compared with 2021. The most significant factors were
the decrease in perpetual licenses and challenges with
the Middle East software delivery projects that were
sold during previous years. The revenue of renewable
software licenses decreased (-27%) which, however,
is in line with our transition to SaaS business. Also,
following Russia’s attack on Ukraine in February 2022,
we exited Russian market. Regarding the acquisition of
new customers, the general economic uncertainty has
partly postponed customers' decision making and the
launch of new tenders.
Consulting revenues were below the previous
year primarily due to the previously mentioned
difficulties with certain Middle East software delivery
projects, which will be completed in the beginning
of the second quarter of 2023. The company had
to reassess the timing of revenue and invoicing of
several contracts related to software delivery projects
concluded in 2020 and early 2021, as well as the project
profitability, which weakened the consulting revenues
and software maintenance revenues significantly in
2022.
The projects in question are fixed-price
implementations of software solutions in the
application area of strategy and performance
management for public administration customers
in the Middle East. Primarily because of this, on
September 7, 2022, the company published a profit
warning, as the revenue and operating profit were
estimated to clearly fall short of the key figures
reported for 2021. On September 20, 2022, QPR
announced its plan to start change negotiations.
The change negotiations were completed on 7
November 2022. As a result of the negotiations, QPR
aims to achieve significant annual cost savings.
The intention of change negotiations was to
adjust operations, improve the profitability of the
business, and enhance the implementation of the
company's strategy. The company is consolidating its
organizational structure in such a way that it enables
more efficient implementation of growth investments.
In addition, the company has implemented and
initiated significant measures to improve cost
efficiency and to minimize the effects of the general
rise in cost levels in all operations. The company has
also initiated measures to find outsourcing partners
for customer deliveries of software solutions in
the application area of strategy and performance
management.
In March 2022, we published the company's new
growth strategy. Adhering to the renewed strategy for
2022 – 2026, the company focuses on the international
growth of the process mining SaaS business. The
strategy enables growth through investments that are
scalable and targeted at selected application areas of
process mining. Additionally, the company builds new
strategic partnerships to extend its offering. Consulting
is also a key part of QPR's offering. QPR provides
professional advice, guidance, and actionable solutions
to businesses experiencing issues that they are unable
to solve internally.
We have taken important steps in implementing the
new strategy during the past year. The year 2022 was
also significant due to renewed sales and marketing
activities, the creation of significant new partnerships,
and the development of our global ecosystem. I am
very happy about the oversubscription of QPR's rights
issue in May-June and the great interest of investors in
the implementation of our company's growth strategy.
QPR is fortunate to have owners and shareholders who
have shown us their unwavering support, particularly
during 2022, by investing in our transformation.
During the year, we succeeded in launching
ground-breaking new process mining solutions
to the market. In May 2022, we announced a new