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Report by the Board of Directors1)
Consolidated Financial Statements
(IFRS)
FINANCIAL RISK MANAGEMENT AND CAPITAL
STRUCTURE
8. Intangible assets
About Tietoevry
2
Income statement
18. Management of financial risks and capital
structure
9. Tangible assets
Highlights of 2021
Statement of other comprehensive income
19. Interest-bearing loans and borrowings
10. Investments
Five-year key figures
Statement of financial position
20. Leases
11. Long-term receivables
IT market development
Statement of cash flows
21.Financial income and expenses
12. Current receivables
New strategy launched in 2021
Statement of changes in shareholders' equity
22. Financial assets and liabilities - carrying
amount and fair value and fair value hierarchy
13. Prepaid expenses and accrued income
Performance in 2022
Notes to the consolidated financial
statements (IFRS)
23. Derivatives
14. Changes in shareholders' equity
Financial performance
24. Cash and cash equivalents
15. Provisions
Cash flow and financing
1. Corporate information
25. Share capital and reserves
16. Non-Current liabilities
Investments and development
BASIS OF PREPARATION
OTHER INFORMATION
17. Current liabilities
Order backlog
2. Principal accounting policies
26. Changes in Group structure
18. Accrued liabilities and deferred income
Major agreements
3. Adoption of new and amended IFRS standards
and interpretations
27. Subsidiaries
19. Deferred tax assets and liabilities
Changes in Group structure
4. Use of judgements and estimates
28. Interests in joint ventures
20. Contingent liabilities
Branches
PERFORMANCE FOR THE YEAR
29. Related party transactions
21. Derivatives
Personnel
5. Segment information
30. Commitments and contingencies
22. Management of financial risks
Non-financial information
6. Revenue
31. Events after the reporting period
Shareholders' meetings
7. Other operating income and expenses
Parent company's financial
statements
Shareholders’ Nomination Board
8. Employee expenses
Income statement
Dividend proposal, signatures for the
Board of Directors' report and Financial
Statements and Auditor's Report
The Board of Directors
9. Income taxes
Balance sheet
The President and CEO and operative
management
10. Earnings per share
Statement of cash flows
Auditors
INVESTED CAPITAL AND WORKING CAPITAL
ITEMS
Notes to the Parent Company's
Financial Statements (FAS)
Major risks
Shares and shareholders
11. Intangible assets and impairment testing of
goodwill
1. Net sales
Dividend
12. Property, plant and equipment
2. Other operating income
Events after the period
13. Inventories
3. Personnel expenses
Full-year outlook for 2022
14. Trade and other receivables
4. Other operating expenses
Financial reporting 2022
15. Defined benefit plans
5. Management remuneration
Key figures
16. Provisions
6. Financial income and expenses
17. Trade and other payables
7. Income taxes
1) Unaudited
1
About Tietoevry
TietoEVRY Corporation ("Tietoevry") is a Finnish public limited liability company. Headquartered
in Finland, Tietoevry is a leading Nordic digital services and software company that employs
around 24 000 experts globally. Tietoevry serves thousands of enterprise and public sector
customers in more than 90 countries. The company's shares are listed on the NASDAQ in
Helsinki and Stockholm and the Oslo Børs.
In 2021, the Group comprised six operating segments: Digital Consulting, Cloud & Infra,
Industry Software, Financial Services Solutions, International Operations and Product
Development Services. The Group's new segments effective as from 1 January 2022 are
described in the Strategy section. 
Highlights of 2021
•The company's growth agenda materialized during the second half of 2021. Tietoevry
saw strong performance in its software businesses as well as Product Development
Services and International Operations.
•The two-year integration programme was completed with successful operational
integration and synergy realization. The company achieved a run-rate of EUR 97
million by the year-end. The total cost synergy target of EUR 100 million is anticipated
to be achieved during 2022.
•Tietoevry divested its oil & gas software business and three smaller software
businesses during the year, resulting in capital gains of EUR 104.0 million.
•Tietoevry announced a new strategy in October 2021, driving growth and expansion
through specialization. To capture the momentum of the cloud-native and software
market, Tietoevry has established six specialized end-to-end businesses, which took
effect on 1 January 2022.
•The talent market was active. Over 5 700 recruitments (gross) during the year 
demonstrated the strong employer attractiveness of the company.
•In the full year, revenue was up by 1.3%. Adjusted operating profit1) (EBITA) was up to
EUR 367.8 (355.0) million, representing a margin of 13.0% (12.7). Profitability was
somewhat affected by higher salary inflation.
•Operating profit (EBIT) was up to EUR 382.0 (146.7) million.
1) Adjustment items include restructuring costs, capital gains/losses, impairment charges and other items affecting
comparability.
2
Five-year key figures
2021
2020
2019
2018
2017
Revenue, EUR million
2 823.4
2 786.4
1 734.0
1 599.5
1 543.4
Operating profit (EBIT), EUR million
382.0
146.7
126,8
154.7
139.1
Operating margin (EBIT), %
13.5
5.3
7.3
9.7
9.0
Adjusted1) operating profit (EBITA2)),
EUR million
367.8
355.0
199.4
168.0
161.4
Adjusted1) operating margin (EBITA2)), %
13.0
12.7
11.5
10.5
10.5
Profit before taxes, EUR million
353.8
122.4
100.8
152.8
135.7
Earnings per share, EUR
Basic
2.46
0.80
1.02
1.67
1.46
Diluted
2.46
0.80
1.02
1.66
1.46
Equity per share, EUR
15.38
13.73
14.27
6.54
6.46
Dividend per share, EUR
1.40
1.32
0.64
1.45
1.40
Capital expenditure, EUR million
80.8
83.5
51.4
45.0
50.8
Acquisitions, EUR million
—
0.6
175.7
14.5
49.3
Return on equity, 12-month rolling, %
16.9
5.7
7.3
25.7
22.3
Return on capital employed,
12-month rolling, %
13.7
5.2
6.9
20.9
20.5
Gearing, %
33.5
54.3
63.4
28.5
32.7
Interest-bearing net debt, EUR million
610.6
883.3
1 070.0
137.4
155.7
Equity ratio, %
51.6
45.9
44.5
41.3
42.5
Personnel on average
23 824
23 788
15 950
14 907
13 889
Personnel on 31 Dec
24 389
23 632
24 322
15 190
14 329
1) Adjustment items include restructuring costs, capital gains/losses, impairment charges and other items affecting comparability.
2) Profit before interests, taxes and amortization of acquisition-related intangible assets.
See calculation of key figures on page Alternative performance measures.
3
IT market development
The rapidly changing market provides significant growth opportunities for Tietoevry. Creating
superior experiences enabled by hyperconnected data continues to be a strong driver for
investments across industries. Customers are considering how to utilize the benefits of data
even faster to be able to launch highly advanced digital experiences supported by real-time and
personalized services.
Innovations driving digital experiences are enabled by cloud technologies. Cloud enablement
and agile development methods, DevOps, are becoming a standard way of delivering services.
The focus is clearly geared towards cloud-native development, with investments in data and
analytics, data management, data engineering and data platforms on the one hand, and
investments in cloud-native application development on the other.
In parallel with cloud-native development, customers will continue the modernization of their
business processes, applications and infrastructure. Hence, investments are also being geared
towards the market with modernization programmes. As price erosion in these traditional
segments will accelerate further, competitiveness requires scale.
The overall addressable market for Tietoevry is anticipated to grow by around 3% during 2022,
impacted by an estimated decline of 5–10% in traditional managed services. The market for
software and cloud-native services is anticipated to grow by around 10%. This polarized market
is calling for specialization reflecting a distinctive competitive advantage in each service
segment in order to capture the identified opportunities.
4
New strategy launched in 2021 – growth through specialization
Tietoevry announced a new strategy in October 2021, driving growth and expansion through
specialization. Investments will be focused on businesses where the company sees competitive
advantages and sustainable growth:
•cloud-native services
•data and software engineering
•scalable software businesses,
including their global expansion potential.
In the areas of traditional managed application and infrastructure services, the company sees
new partnerships as potential means to build scale and pursue joint investments.
Six specialized businesses established
To capture the momentum of the cloud-native and software market, Tietoevry has established
six specialized end-to-end businesses. These businesses have full operational responsibility,
including go-to-market, service portfolio, investments and partnerships. Reflecting the distinct
market dynamics of each, the individual businesses have optionality to build scale and prioritize
investments.
The businesses – and their new names as from January 2022 – forming the reportable
segments as from the first quarter of 2022 are described below:
Tietoevry Create accelerates customers' digital agenda to create competitive products and
data-driven businesses utilizing design, data and cloud technologies. This is a global business
with software and data engineering at its core.
Tietoevry Transform drives enterprise-wide transformation across customers’ business
processes, applications and infrastructure. Deep customer knowledge, global cloud & data
competencies and automated operations form its foundation.
Tietoevry Connect is a multi-cloud platform provider with a full range of infrastructure choices
at scale – ensuring security, resilience and compliance for the customer’s business.
Tietoevry Banking aims to be the market-leading financial-software products, platform and
services partner in the Nordics and beyond.
Tietoevry Care aims to reinvent the Nordic health and social care sector with modular, open
and interoperable software – enhancing care personnel and citizen experience.
Tietoevry Industry is a portfolio of distinct competitive software and data solutions across a
wide variety of industry domains. These include the public sector, pulp & paper and utilities.
Scalable common functions, such as Finance, Strategy and HR, continue to support the
businesses in driving portfolio development, performance management and efficiency across
the company. The new structure took effect on 1 January 2022.
5
Investment priorities to support scale in distinct businesses
The following investment priorities will drive competitiveness and value creation in each
business:
•Invest to expand in Tietoevry Create, Tietoevry Care and Tietoevry Banking – invest
to accelerate products, services and capabilities; prioritized M&A.
•Partner to scale in Tietoevry Transform and Tietoevry Connect – invest in capabilities
to drive scale and automated managed services; seek partners (operational and
structural) to jointly invest and build scale.
•Focus for value in Tietoevry Industry – optimized investments for selected
businesses and develop portfolio to increase focus.
Long-term financial targets
The financial targets announced in December 2020 have been  maintained while the new
strategy supports potential for enhanced performance. The targets include:
•Growth accelerating to 5% by 2023
•Adjusted EBITA 15% by 2023
•Net debt/EBITDA below 2 by the end of 2022
•One-time items around 1% of revenue post 2021
•Dividends increased annually.
In 2022, one-time costs are expected to be around 1.5% to 2.0% of revenue, primarily driven by
the turnaround programme in Cloud & Infra.
6
Performance in 2022
Strong order backlog and a healthy market are anticipated to contribute to growth ambitions for
2022. Tietoevry estimates its full-year organic growth1) to be 2% to 4%. Good business
performance momentum in software businesses is anticipated to continue. In Cloud & Infra, the
decline in traditional infrastructure services is anticipated to continue while the negative impact
from the customer contracts lost prior to the merger ended in the fourth quarter. Hence, the
company has initiated performance acceleration to drive cloud growth and achieve further profit
improvement. Cost savings programme with a view to achieving around EUR 50 million in
annual savings was announced in February 2022 and it is expected to contribute to
performance in the second half of the year.
High personnel attrition is anticipated to continue, impacting the speed of performance
improvement in 2022. Personnel costs are affected by salary inflation, expected to be around
3% in the full year 2022. However, salary inflation is partly offset by price increases in some
service areas, offshoring and management of the competence pyramid. 
1) Adjusted for currency effects, acquisitions and divestments
Merger-related synergies
Tietoevry anticipates that the total cost synergy target of EUR 100 million will be achieved by
the end of 2022. The company achieved a run-rate of EUR 97 million at the end of 2021. By the
end of 2021, accumulated integration costs amounted to EUR 110 million. The total integration
costs are expected to be EUR 117 million, well in line with the previously estimated total
integration costs of EUR 110–120 million.
Adjustment items
In 2022, one-time costs are expected to be around 1.5% to 2.0% of revenue, primarily driven by
turnaround measures initiated in Cloud & Infra, as announced in February 2022. One-time costs
also include the remaining integration costs, mainly related to the brand and identity
programme.
7
Financial performance
Full-year revenue increased by 1.3% to EUR 2 823.4 (2 786.4) million. Organically, revenue
remained at the previous year's level. Growth was impacted by the decline in Cloud & Infra
whereas software businesses as well as International  Operations saw strong growth. Positive
currency changes had an impact of EUR 78 million on revenue while the impact of divestments
was EUR 33 million. Full-year operating profit (EBIT) amounted to EUR 382.0 (146.7) million,
representing a margin of 13.5% (5.3). Merger-related synergies supported profit improvement
during the year.
Depreciation and amortization amounted to EUR 170.1 (175.8) million, including EUR 71.2
(72.7) million in depreciation of right of use assets (IFRS 16 impact) and EUR 47.3 (45.5) million
in amortization of acquisition-related intangible assets. Net financial expenses stood at EUR
28.1 (24.4) million. Net interest expenses were EUR 21.1 (22.3) million and net losses from
foreign exchange transactions EUR 4.8 (gains 0.8) million. Other financial income and expenses
amounted to EUR -2.3 (-2.9) million.
Earnings per share (EPS) totalled EUR 2.46 (0.80).
1) Adjustment items include restructuring costs, capital gains/losses, impairment charges and other items affecting
comparability.
Adjusted1) results
Operating profit includes EUR 61.5 (-162.8) million in adjustment items, mainly related to
capital gains from divestments and integration costs. In 2020, adjustment items included
substantial costs related to integration, the ending of the SmartUtilities platform and
redefined IBM partnership. Adjusted1) operating profit (EBITA) stood at EUR 367.8 (355.0)
million, or 13.0% (12.7) of revenue. Further details on adjusted items are available in the
Alternative Performance measures paragraph. Adjusted1) earnings per share amounted to
EUR 2.20 (2.16).
8
Financial performance by segment
Revenue
Revenue
Change
Operating
profit
Operating
profit
EUR million
1–12/2021
1–12/2020
%
1–12/2021
1–12/2020
Digital Consulting
667.5
662.0
1
82.4
70.8
Cloud & Infra
853.8
931.6
-8
30.0
36.6
Industry Software
522.7
501.1
4
223.4
38.8
Financial Services
Solutions
471.0
418.8
12
43.2
10.0
Product Development
Services
153.3
142.4
8
17.3
17.7
Other
155.1
130.5
19
-14.1
-27.2
Group total
2 823.4
2 786.4
1
382.0
146.7
Operating margin by segment
Operating
margin
Operating
margin
Adjusted2)
operating
margin
Adjusted2)
operating
margin
%
1–12/2021
1–12/2020
1–12/2021
1–12/2020
Digital Consulting
12.3
10.7
13.9
14.0
Cloud & Infra
3.5
3.9
7.2
10.0
Industry Software
42.7
7.7
24.0
18.3
Financial Services Solutions
9.2
2.4
13.8
13.0
Product Development Services
11.3
12.4
11.5
12.7
Total
13.5
5.3
13.0
12.7
2) Adjustment items include restructuring costs, capital gains/losses, impairment charges and other items affecting
comparability.
For a comprehensive set of segment figures, see the tables section.
In Digital Consulting, revenue was organically1) down by 2%. Growth remained healthy in
areas such as Cloud and Data & Analytics while traditional application services continued to
decline. At the beginning of the year, growth was negatively impacted by the pandemic.
Adjusted operating margin remained at the previous year's level at 13.9% (14.0), impacted by
higher salary inflation and an increase in attrition during the year.
In Cloud & Infra, revenue was organically1) down by 11%, mainly driven by contracts lost prior
to the merger in 2019. Adjusted operating margin was down to 7.2% (10.0). The turnaround
programme focusing on delivery capacity reduction in legacy services and the high automation
level are expected to support profit improvement.
In Industry Software, revenue was organically1) up by 8%.  Industry Software saw strong
growth across the businesses, including Health & Care. Adjusted operating margin improved to
24.0% (18.3), mainly driven by revenue growth and continuous efficiency improvement.
In Financial Services Solutions, revenue was organically1) up by 8%, driven by the core
banking, credit and cards businesses. Adjusted operating margin improved to 13.8% (13.0),
mainly driven by revenue growth and continuous efficiency improvement.
In Product Development Services, revenue was organically1) up by 5%. Growth was driven by
the Mobile Networks and Automotive industries. Adjusted operating margin was 11.5% (12.7),
somewhat down due to high attrition, increased subcontracting and salary inflation. New
customers in the electronics and automotive segments coupled with an extended partnership
with Ericsson and the R&D centre built in Nanjing, China, are supporting future growth.
1) Adjusted for currency effects, acquisitions and divestments.
9
10
Cash flow and financing
Full-year net cash flow from operations amounted to EUR 367.5 (354.7) million, including an
increase of EUR 26.9 (decrease of 67.2) million in net working capital.
Payments for restructuring amounted to EUR 21.1 (29.6) million.
Full-year tax payments were EUR 40.6 (28.9) million. Tax rate was 17.6%, mainly due to tax
exempt income.
Capital expenditure totalled EUR 80.8 (83.5) million, mainly consisting of investments in data
centres and the capitalized costs for the development of software. Capitalized costs for industry-
specific software amounted to EUR 42.6 (51.0) million. Capital expenditure represented 2.9%
(3.0) of revenue.
The equity ratio was 51.6% (45.9). Gearing decreased to 33.5% (54.3). Interest-bearing net
debt totalled EUR 610.6 (883.3) million, including EUR 763.1 (925.5) million in interest-bearing
debt, EUR 206.5 (243.1) million in lease liabilities, EUR 5.6 (5.2) million in finance lease
receivables, EUR 29.5 (27.9) million in other interest-bearing receivables and EUR 323.8
(252.3) million in cash and cash equivalents.
Interest-bearing long-term liabilities amounted to EUR 875.6 (1 056.9) million at the end of
December. The company has two bonds outstanding, EUR 100 million maturing in September
2024 and EUR 300 million in June 2025. Additionally, interest-bearing long-term liabilities
primarily consist of a syndicated term loan, a loan from the European Investment Bank and
lease liabilities of EUR 144.0 million.
Interest-bearing short-term liabilities amounted to EUR 94.0 (111.7) million, mainly related to
leasing liabilities. The committed revolving credit facility of EUR 250 million expiring in
September 2024 was not in use at the end of December.
11
12
Investments and development
Tietoevry is seeking to achieve a growth rate of 5% by 2023. A significant part of the company’s
investments will be made in areas such as its own industry-specific software, data & analytics
and cloud services.
Tietoevry’s offering development costs amounted to around EUR 127 (2020: 135 and 20191):
80) million, representing 4.5% (2020: 4.8% and 20191): 4.6%) of the Group's revenue. Of these
costs, EUR 42.6 (51.0) million were capitalized.
Capital expenditure totalled EUR 80.8 (83.5) million, mainly consisting of investments in data
centres and the capitalized costs for the development of software. Capitalized costs for industry-
specific software amounted to EUR 42.6 (51.0) million. Capital expenditure represented 2.9%
(3.0) of revenue.
1) Includes only development costs of Tieto
Order backlog
The significance of traditional measures for the order backlog is impacted by the shift from
traditional large outsourcing agreements towards agile methods and consumption-based
business models. Additionally, traditional development programmes are cut into smaller
projects. While this change in customer behaviour affects the order backlog levels, it is not
expected to have any significant impact on Tietoevry’s market opportunities and business
outlook.
Tietoevry's order backlog amounted to EUR 3 513 (3 350) million at the end of December. Of
the backlog, 50% (49) is expected to be invoiced during 2022. The order backlog includes all
signed customer orders that have not been recognized as revenue, including estimates of the
value of consumption-based contracts.
13
Major agreements
Tietoevry has signed a number of new agreements during the period with customers across all
the businesses. However, according to the terms and conditions of these agreements, Tietoevry
is not able to disclose most of the contracts.
In January, Arva AS chose Tietoevry as its partner to implement Microsoft Dynamics 365
business solutions as part of its ARVAneXT initiative to become one of the most efficient energy
companies in Norway. By virtue of its ability to attract leading talents in the market, nomination
as Microsoft’s Partner of the Year 2020 and industry knowledge, Tietoevry as a leading player in
the Nordics is in a unique position to help Arva realize its ambitions. This four-year agreement
has a contract value of NOK 27 million and includes an option to extend the delivery by another
two years.
In February, Tietoevry and LocalTapiola signed a contract on new co-operation that expands the
use of cloud services. In addition, Tietoevry provides support to LocalTapiola within end-user
services and application development. Moving to a public and multi-cloud environment supports
the implementation of LocalTapiola’s strategy and provides speed and flexibility to the
company’s business development. The three-year contract, including an option for a two-year
extension, is worth EUR 45 million.
In February, KEHA Centre – the Development and Administrative Services Centre for the Centre
for Economic Development, Transport and the Environment – chose Tietoevry as its partner for
development and expert services for extensive development packages. The aim is to modernize
and streamline the case management of government agencies, as well as to make the daily life
of citizens easier with more efficient services and better data utilization. The KEHA Centre
procurement consisted of two separate tenders. It selected Tietoevry as its main partner in
permit and monitoring services.
In February, Systembolaget chose Tietoevry as a partner in the roll-out of new hardware for
around 2 000 point-of-sale equipment in 450 stores. The roll-out started in the second quarter
and lasted until the fourth quarter of 2021. By replacing hardware, the customer can take full
advantage of its new applications, including touch screens and better security, and at the same
time manage the life cycle of its infrastructure. Tietoevry and its subcontractors handled all
logistics, installations and recycling of the current hardware.
In February, the municipality of Uddevalla signed an agreement with Tietoevry for eCompanion,
an end-to-end, user-friendly digital solution for municipal HR and payroll. The solution will be
delivered as a cloud service that includes consulting and system support for all HR and payroll
processes. The contract is valued at SEK 43 million and covers a period of 16 years, including
optional year extension.
In March, Lyse decided to extend its agreement with Tietoevry with another three years and an
option for a further two years. Tietoevry will transform Lyse to the new Hybrid Cloud (HIaaS),
securing Lyse the best solution from both public cloud and private cloud and ensuring effective
and smooth operation for end-users. Tietoevry is providing Lyse with the full stack including
infrastructure, consultancy, security, end user, data management, UX and ERP services. The
agreement has a value of approximately EUR 18 million.
In March, Valmet Automotive, one of the largest vehicle contract manufacturers in the world,
extended its agreement with Tietoevry with the objective of modernizing Valmet Automotive’s IT
infrastructure. The contract period is four years and has an option of one additional year. The
extension has an estimated value of over EUR 10 million.
In March, IF Insurance and Tietoevry extended their collaboration into the application
development and maintenance space. Tietoevry was chosen as IF's partner to provide Cobol
experts to secure the need for competences in business-critical applications in a technology
area with scarce market availability. The agreement is estimated to be valid for over five years
and have a value of approximately EUR 5 million.
In March, Ellevio and Tietoevry concluded a software management agreement regarding
Tietoevry’s energy utilities products. The agreement worth SEK 25 million is a continuation to
their co-operation – Tietoevry has been working with Ellevio on engineering data regarding
Ellevio’s customers and invoicing since 2019.
In April, Tietoevry and DNB entered into a strategic agreement which will provide the client with
innovative, future-oriented solutions and access to high-tech expertise that meets the needs of a
modern and digital bank. The agreement represents a contract framework with a value of
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around EUR 200 million over three years and serves to strengthen Tietoevry's position as a
leading Nordic supplier of banking technology.
In April, the Helsinki and Uusimaa Hospital District (HUS), the main hospital district in Finland,
chose Tietoevry to develop digital health services and the Digital Health Village project. The
partnership aims to design better seamless web and mobile healthcare services for Finnish
citizens. The e-Health services developed in 2020 include pandemic guidance for citizens and
professionals on testing and vaccination, as well as the development of infection-tracking
software. Tietoevry is also a strategic partner for HUS in developing data-driven healthcare
services, supporting preventive care and more comprehensive care overall. The contract is valid
on an ongoing basis and has a maximum annual value of EUR 10 million. The procurement
decision comes into effect at the end of the appeal period as set out in the Act on Public
Procurement.
In May, Tietoevry and Lowell, an international credit management company, decided to extend
their partnership. Lowell has previously been utilizing Tietoevry’s Collection platform, which is
now being transitioned to a software-as-a-service solution. With this new agreement, Lowell will
be able to improve agility, time to market and efficiency by consolidating services and platforms
across markets. They will also secure access to a scalable competence pool of people that can
support them to better meet market needs. The agreement initially spans over three years and
includes services for Lowell Sweden and Norway.
In May, Tietoevry and The Farmers’ Social Insurance Institution Mela signed a six-year contract
on infrastructure services, including data centre services as well as back-up and cybersecurity
services. In addition, the agreement covers load balancing, monitoring and data communication
services. With this agreement, Tietoevry provides Mela with high-quality, cost-efficient and
reliable services supporting business operations.
In June, Visma Finance, one of the leading Nordic ERP providers, chose Tietoevry’s platform for
factoring in Norway to be able to scale up its factoring operations in that market. The modular
build of Tietoevry's factoring platform will bring a new level of automation to their Norwegian
operations, improving operational efficiency and the user experience.
Nordea has appointed Tietoevry as the bank’s provider of a complete set of payment card
production and personalization services in Finland, Sweden and Norway. The agreement
provides the bank’s customers with quicker access to new card features provided by Tietoevry,
such as cards made of sustainable material, eco-friendly designs, biometric fingerprint
payments or metal cards. Tietoevry makes use of its extensive partner network of card
technology providers for the benefit of its issuer customers. The agreement runs for five years.
Nordea’s extensive card portfolio has already been successfully migrated to Tietoevry’s
personalization sites in Finland and Norway in a very short period of time.
In June, Tietoevry’s Card Issuing and Financial Crime Prevention reached an important
agreement with Bank Norwegian to follow the bank on their journey to Europe by expanding into
Germany and Spain. Bank Norwegian’s customers in those countries will get access to market
leading credit cards, also covering fraud prevention. The agreement is an extension of their
existing partnership, in which Tietoevry is delivering state-of-the-art Software-as-a-Service
(SaaS) card services to Bank Norwegian in Norway, Sweden, Finland and Denmark.
In June, Region Skåne prolonged its partnership with Tietoevry in end-user services. Tietoevry
will continue to have the full responsibility for delivering all the services required for a modern
workplace, including service desk and end-user support. Region Skåne is one of Sweden’s
largest county councils. The three-year contract is worth EUR 60 million.
In June, Tietoevry entered into a strategic agreement with the Norwegian Oil and Gas
Association (Norog) for the modernization and further development of License2Share. By
adopting cloud solutions, modern collaboration technology and seamless integration with other
digital work tools, the new solution will simplify the day-to-day work processes of more than 5
000 users across 500 exploration and extraction licences on the Norwegian continental shelf. By
combining innovation with new technology, the new solution will also help increase knowledge
sharing and will facilitate faster and better decisions.
In July, Tietoevry concluded a continuation to a contract, initially agreed in 2015, with Valtori, the
Finnish Government ICT Centre. The new agreement, covering data centre and capacity
services, has a contract value of EUR 98 million.
In July, Telia Company and Tietoevry concluded a multi-year agreement. Tietoevry continues to
serve Telia as a strategic IT partner, supporting the company in its digital transformation and
cloud-first strategy.
In August, Aibel chose Tietoevry to support its digitalization to further accelerate the
transformation towards renewable energy solutions. The comprehensive technology agreement
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with a contract value of around EUR 26 million covers infrastructure and cloud-based services in
Europe, Singapore and Thailand. Modern and environmentally friendly technology from
Tietoevry will ensure that Aibel will harness the potential of modern cloud solutions to facilitate
innovation and provide a high degree of security and scalability.
In August, Ilmarinen, Finland’s largest private earnings-related pension insurance company, and
Tietoevry agreed on a strategic partnership in the area of insurance processes. The co-
operation commenced in September and it will cover the development of insurance processes
and related solutions as well as a wider scope of application maintenance services across a
variety of Ilmarinen’s other processes, and support functions. With this new partnership,
Tietoevry commits to support Ilmarinen’s business targets and holds the key role in the planning
and implementing of the client’s digitalization strategy.
In September, OP Financial Group and Tietoevry signed a multi-year agreement on renewal and
modernization of application development, and maintenance collaboration in digital services.
The agreement is valid for over five years and has a value of approximately EUR 16 million for
maintenance services.
In September, Tietoevry announced that it will build an R&D centre in Nanjing, China. Through
its extended competences and capabilities in China, the company aims to scale up its activities
in the development of the latest Automotive, Smart Electronics, and Telecommunication
Software technologies and related services. This establishment followed an extended
partnership with Ericsson. Related revenue contribution started in November with 330
employees having joined the company. The two-year agreement represents value of around
EUR 30 million.
In October, Tietoevry extended its collaboration with MedMera Bank through the deployment of
advanced AI and Machine Learning solutions. The new technology supports fast, evidence-
based decision-making based on profit scoring, which ultimately reduces customer churn.
In November, the City of Stockholm and Tietoevry concluded a long-term contract on next-
generation IT services. The contract covers the development, administration and operation of IT
systems. Tietoevry will provide the City of Stockholm with an IT environment covering state-of-
the-art digital services, including automation and AIOps (AI within IT operations), to modernize
an application and infrastructure landscape meeting high regulatory requirements and
standards. The agreement initially runs for a period of seven years and includes options for
extension to a maximum of eight years. The agreement is expected to represent a potential total
contract value of approximately SEK 4 billion over 15 years.
In November, SEB and Tietoevry prolonged their strategic collaboration within Cards. The
agreement covers the production and personalization of cards for SEB Group in a cost-efficient
and sustainable way for the Swedish, Norwegian, Finnish and Danish markets.
In December, Equinor, one of the long-term key customers in Digital Consulting in Norway,
extended its partnership with Tietoevry even further. Tietoevry will deliver more services in new
areas. The company’s services strongly contribute to Equinor's business optimization,
digitalization and ambitions for sustainable growth.
In December, Länsförsäkringar extended its collaboration with Tietoevry within card services.
Tietoevry will deliver card services, including fraud detection and prevention, to
Länsförsäkringar's banking and Wasa Kredit operations in Sweden. The contract is valued at
over EUR 30 million and is an extension until the end of 2026.
In December, Bankomat and Tietoevry renewed their agreement on IT services for ATMs. This
includes all Bankomat’s ATMs and cash recyclers in Sweden. The ATM service delivery covers a
wide range of services such as withdrawal and deposit of cash, cash administration, second-line
maintenance of the ATMs and recyclers, first-line help desk for Bankomat’s users, network
services connecting all the ATMs and a cash depot system that was launched in 2021. The co-
operation has been ongoing since 2011, and this extension is valid for three years until the end
of March 2025 at a value of EUR 29.6 million.
In December, Systembolaget extended its strategic collaboration for Tietoevry to deliver IT
operations, including infrastructure, service desk, application operations, CaaS (Client as a
Service) and mobility services for Systembolaget in Sweden. The co-operation started in 2011
and the contract has now been prolonged until May 2025 at a value of EUR 28 million. With its
simplified and reliable service delivery, Tietoevry will continue to support Systembolaget in its
digital and sustainable transformation.
In December, Region Västernorrland renewed its collaboration with Tietoevry. Following a
procurement process, Tietoevry was chosen to deliver services for data centres,
communications and networks. These services cover core infrastructure, service desk,
application operations and infrastructure consulting. The services help approximately 6 000
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users in hospitals and health centres in all locations in the region, and are delivered primarily in
the client's data centre. The contract with a value of approximately EUR 18 million is valid for
four years and includes an option to extend by two years.
In December, The Finnish Posti Group and Tietoevry signed a three-year contract covering a
new SAP S/4HANA implementation on Microsoft Azure. The implementation will accelerate the
client’s digital transformation and bring scalability and flexibility to Posti’s core business areas.
In December, Hospital District of Helsinki (HUS) and Tietoevry agreed on continued support for
HUS Health Village, a digital service platform for specialized health care that offers information
and support to citizens, care for patients and tools for healthcare professionals. The platform
has been produced in collaboration with experts and patients, making health care services
available to everyone, regardless of where they live.
In December, Tietoevry announced that it will help the city of Gothenburg drive for greener and
fossil-free operations in an eight-year partnership. Göteborgs Stads Leasing (GSL) is driving
change with the goal of transitioning the city's vehicles into a fully fossil-free fleet by 2023. With
the migration to Tietoevry’s leasing and asset finance SaaS platform, GSL is provided with a
modern scalable solution enabling highly automated processes and end-to-end support from
Tietoevry. The full-service contract is valid for eight years.
In December, Tietoevry announced that the company was chosen by the Swedish Maritime
Administration to implement and develop the client’s ERP systems. Tietoevry’s private cloud
solutions and expert teams will respond to the Swedish Maritime Administration's strict
requirements for security and accessibility in all parts of its operations. The agreement with an
estimated contract value of SEK 100 million initially covers six years and has an option to
extend up to twelve additional years.
In December, the Norwegian Digitalization Agency (Digdir) chose Tietoevry as a partner for its
transition to a cloud-based architecture. Tietoevry will deliver the scalability and flexibility Digdir
requires for a future cloud-based operating platform, which will also be ready for operation in the
public cloud. Digdir's joint solutions are part of the numerous business and public sector digital
services that are critical for society. Digdir's ambition is to move the platform to the public
Microsoft Azure within three years from the delivery date.
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Changes in Group structure
On 15 February 2021, Tietoevry announced that it had reached an agreement with Aucerna, a
Quorum Software affiliate, to sell its Oil & Gas software business. The conditions required to
complete the divestment were fulfilled and the transaction was closed on 7 June. Revenue of
the businesses to be divested amounted to around EUR 50 million in 2020 and the number of
employees to around 430.
On 13 October 2021, Tietoevry announced that it had signed an agreement to sell its software
businesses Alystra, Jydacom and TRYGG/2000 to EG, a Nordic software company. Revenue of
the businesses to be divested amounted to around EUR 13 million in 2020. The divestment was
closed on 1 December.
Branches
The Group has branches in France, Latvia, Norway, Ukraine and Sweden.
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Personnel
The number of full-time employees amounted to 24 389 (23 632) at the end of December. The
number of full-time employees in the global delivery centres totalled 12 197 (11 225), or 50.0%
(47.5) of all personnel.
The 12-month rolling employee turnover stood at 14.6% (9.7) at the end of December. Group-
level salary inflation is expected to be around 3% on average in 2022. Salary inflation is partly
offset by price increases in some service areas, offshoring and management of the competence
pyramid. 
Group personnel and remuneration
2021
2020
2019
Number of full-time employees, 31 December
24 389
23 632
24 322
Average number of full-time employees
23 824
23 788
15 950
12-month rolling employee turnover, %
14.3
9.7
12.6
Employee benefit expenses, EUR million
1 527
1 486
990
Following the year of integration, 2021 has been a year of building on the foundations of future
success – and the common culture. In this year marked by the pandemic, the company
continued to focus on the well-being of employees. Tietoevry has successfully adopted new
hybrid ways of working – a combination of working remotely and from the office, and launched
Hybrid Working Guidelines during the year.
Tietoevry’s Human Resources (HR) function is facilitating and enabling the development of our
workforce. It also ensures that the company’s practices and employee experience improve
along with market change. The function is led by our Chief HR Officer, while the HR leads are
responsible for country-specific and business-specific HR operations.
The company supports freedom of association and collective bargaining as defined in the
International Labour Organization’s Declaration on Fundamental Principles and Rights at Work
and stated in Tietoevry’s Code of Conduct. In addition, the company supports and respects the
principles set out in the United Nations’ Universal Declaration of Human Rights.
European Works Councils (EWC) are bodies representing European employees. Tietoevry’s
management works constructively with the employee organizations through both the EWC and
local works councils and unions to consult on any significant decision at a European level.
Tietoevry invests in the competence development of its employees. Curiosity and lifelong
learning are crucial aspects of the company’s culture and success. During 2021, Tietoevry
launched a new development and performance management framework, MyGrowth, to drive
personal and professional growth by focusing on dynamic goal setting and continuous feedback.
Employee engagement activities are followed up through OurVoice, an employee engagement
survey where employees give feedback in key areas. The result of the Tietoevry Engagement
Index was 78/100, up from 76 in 2020. Following the strategy update during the year,
understanding of the direction as a company was one of the categories that improved during the
year.
Diversity and inclusion is a key area in Tietoevry’s long-term sustainability plan. The Code of
Conduct and the Diversity and Inclusion Charter outline the principles for diversity and inclusion
at Tietoevry. Each manager is responsible for ensuring diverse teams, which includes a
balanced gender composition that reflects the markets Tietoevry operates in, as well as for
engaging their team members to promote inclusive behaviour.
Talent acquisition is based on a global talent pool and, additionally, the company aims to ensure
a good blend of age groups. Tietoevry’s aspirational goal is to have 40% female employees by
2026 and an equal gender split by 2030. The company successfully increased the percentage of
female applicants in the Nordics. The share of female employees of the workforce was 29% and
the share of females hired was up by 4 %-points. The Group Executive Management is provided
with quarterly updates on development within prioritized areas and specific targets set as part of
the inclusion and diversity charter. 
Tietoevry contributes to transparency in gender equality by participating in the SHE Index, a
voluntary measurement of how companies perform on gender balance, gender equality policies,
and diversity and inclusion. Since 2020, Tietoevry has been included in the index for Norway.
During 2021, Sweden and Finland have also been included.
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20
Non-financial information
This section describes Tietoevry’s sustainability activities as required in Chapter 3a of the
Finnish Accounting Act on non-financial information (NFI). The linkages between NFI areas and
Tietoevry's sustainability focus areas are identified in the chart describing policies and
processes. More information is available in the Sustainability Report, assured by an external
partner.
Description of Tietoevry's business model
Tietoevry is one of the largest digital services and software companies in the Nordics. The
company’s value-adding services comprise new data-driven and cloud-native services,
business-critical software solutions, managed services, product development services and
related capabilities to support customers’ business renewal, innovation and efficient operations.
Tietoevry’s role varies from consulting and advisory, designing and building solutions to running
IT operations. Our ambition is to co-create new solutions and innovate new data-driven
business models with our customers and partners. Value creation and competitiveness are
based on solutions combining best-of-breed technologies with integration capabilities,
industrialized service delivery and strong global delivery capability.
To capture the momentum of the cloud-native and software market, Tietoevry has established
six specialized end-to-end businesses, effective from 1 January 2022. These businesses have
full operational responsibility, including go-to-market, service portfolio, investments and
partnerships. Built on the solid foundation of the current service lines, these businesses are:
Tietoevry Create, Tietoevry Transform, Tietoevry Connect, Tietoevry Banking, Tietoevry Care
and Tietoevry Industry.
Description of management of NFI topics
Tietoevry’s sustainability work is facilitated by the company’s Sustainability Team and supported
by the Sustainability Steering Group, chaired by the Vice President, Communication and
Sustainability. The Sustainability Steering Group advises the Group Executive Management and
Board of Directors and approves the sustainability section of the integrated annual report. The
Sustainability Steering Group represents different functions and units of Tietoevry, and many of
its members are part of the Group Executive Management. Tietoevry’s management and the
Board of Directors formally reviewed sustainability matters on two occasions during 2021. The
topics included a review of the sustainability strategy 2023, review of NFI information, including
sustainability-related risks and the company’s societal engagements in 2021, among other
things. Operational and business-oriented sustainability topics are delegated to Tietoevry’s
Sustainability Steering Group, which meets on a bimonthly basis.
In 2020, Tietoevry launched its sustainability strategy 2023. A materiality analysis was used to
identify and prioritize the most important topics; this analysis forms the basis of our sustainability
strategy and sustainability reporting in accordance with GRI Standards, option Core.
The sustainability strategy is twofold: part of it focuses on the continuous development of the
company’s responsible operations and the other part on the business impact opportunities we
have with our customers. Responsible operations consist of three key themes – climate action,
ethical conduct and exciting place to work. Each responsible area has publicly stated goals, and
their action plans, implementation and reporting are run by nominated responsible area owners
and data partners. The goals and results for responsible operations in 2021 are presented in the
table in this section. The business impact opportunities include a range of solutions and
services that can improve our customers’ sustainability performance and create a positive
impact for society. These business opportunities are driven by our cross-service line network
consisting of sustainability and technology consultants.
During 2021, the work towards the goals defined in the sustainability strategy continued
according to our plan. The pandemic has had no material adverse impact on the company’s
ability to pursue its sustainable development. The work has continued in the flexible hybrid
working mode adopted during the year.
The sustainability strategy 2023 is managed according to Tietoevry’s sustainability management
process, which follows the United Nations Global Compact Management Model and GRI
Standards. Linkages to United Nations Sustainable Development Goals, which are considered a
strategic tool enabling corporations to contribute to a more sustainable society, are established
by applying principled prioritization. The management of the responsible areas – including
21
policies, processes, due diligence and escalation channels – is illustrated in the chart in this
section.
Tietoevry’s ethical guidelines are summarized in the Code of Conduct Policy, which applies to all
Tietoevry employees, and a separate Supplier Code of Conduct Rule applied to any third party
contributing to the company’s services, products and other business activities. Both documents
are based on the United Nations Global Compact, OECD Guidelines for Multinational
Enterprises, ILO Declaration on Fundamental Principles and Rights at Work, the International
Bill of Human Rights, UN Rio Declaration on Environment and Development, the UN
Convention against Corruption, UK Bribery Act, and US Foreign Corrupt Practices. The policies
cover all responsible areas, which are also linked to other, topic-specific policies and more
detailed rules. The policies cover the relevant legal, certification and other best practice
requirements and are reviewed annually.
Tietoevry has a group-wide whistleblowing channel which is also available on the company’s
external website. Whistleblowing notifications concerning matters such as possible Code of
Conduct violations are investigated by the Group Compliance Officer confidentially through a
predefined process. Cases of a severe or sensitive character can also be referred to the
Escalation Committee, which consists of the Group Compliance Officer, Head of Corporate
Governance and Compliance, Head of Legal, Head of Internal Audit and Head of HR. If a
whistleblower notification relates to managers who are members of Group Executive
Management, including the CEO, the Chair of the Audit and Risk Committee of the Board of
Directors shall be informed. If a whistleblower notification involves managers who directly report
to Group Executive Management, the CEO shall be informed.
In the case of serious or specifically sensitive whistleblowing cases, the Group Compliance
Officer shall prepare a report for submission to the Audit and Risk Committee. For each such
case, the Escalation Committee shall consider whether the CEO or Board of Directors should
also be informed. Bi-annual reports shall be prepared for the Audit and Risk Committee covering
aggregated information about notifications received through the whistleblowing channel, cases
under investigation, cases closed, and rectifying measures taken. In addition, responsible areas
have separate channels for incident reporting and continuous improvement.
Main risks of negative impacts in the operating environment
The aim of Tietoevry’s internal control framework is to assure that operations are effective and
well aligned with the strategic goals. This also includes identifying the potential negative impacts
the company might have on its operating environment and escalating its mitigation measures if
necessary. The internal control framework is intended to ensure correct, reliable, complete and
timely financial reporting and management information. The framework endorses ethical values,
good corporate governance and risk management practices. Risk management and major risks
are described in detail in the Corporate Governance Statement.
Tietoevry uses systematic risk management to develop the efficiency and control of business
operations as well as their continuity and profitability.
The risk management framework consists of the risk management organization, related policies,
processes, tools and common ways of working. The risk management organization develops
and maintains the company’s risk management framework, including risk reporting, risk
management governance and follow-up of risk exposures consisting of strategic, financial,
operational and compliance risks.
The risk management organization consists of the Corporate Risk Management unit and
nominated Risk Managers in the business units. A group-wide Risk Manager Forum has been
established for information sharing, setting direction for risk management, collaboration between
units and reviewing steering documents. In addition, the forum co-ordinates Group-wide risk
management activities and ensures company-wide deployment of the risk management
framework.
Tietoevry defines its sustainability risks as the negative impact on people and the planet that
might be caused by our activities within our organization or the value chain. Sustainability risks
include a reputational factor, which in addition to negative publicity could lead to a decrease in
scores in sustainability indices and deviations from audits conducted by independent parties.
Severe breaches in these areas could also lead to loss of customers’ trust and the imposition of
penalties.
Failing to comply with regulations, such as GDPR, may subject the company to regulatory
interventions or penalties, or sanctions from customers.
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Fraudulent, unethical, or even illegal actions by individuals in areas such as corruption or
conflict of interest can occur if the company controls are not adequate or anticorruption
awareness and team culture are not at a sufficiently high level. Such situations can have
negative consequences ranging from disqualification from public tenders to sanctions.
Compliance training, improvements of controls, audits and follow-up are used to mitigate these
risks.
Stress-related health issues as well as discrimination and harassment are human and labour
rights-related risks. Working proactively to mitigate these risks is essential, and we have a
systematic approach to this, including our whistleblowing channel and regular employee surveys
to monitor employee satisfaction and engagement. From an operational perspective, deliveries
could be compromised if key resources go on long sick leaves. Employee health, safety and
well-being have been addressed especially due to the ongoing Covid-19 pandemic. All
employees were invited to co-create the future ways of working for the company through virtual
ideation. The global and local hybrid working guidelines provide clarity on matters such as the
support available for good working conditions.
Both health issues and discrimination and harassment can lead to environments where
employees are unable to reach their full potential. Tietoevry believes that diversity in personnel,
whether in terms of gender, age or cultural background, is needed to stay competitive in the
fast-paced technology industry. Diversity and inclusion are therefore an integral part of the
company’s culture as well as human resources activities.
Tietoevry’s supplier base consists of direct and indirect suppliers. We are aware that our supply
chain might include risks related to the environment, human and labour rights or even
corruption. Our ambition is to ensure a fair and green supply chain in which we neither cause
nor contribute to negative impacts on people and the planet. Severe breaches against
international conventions in the supply chain could lead to customers deciding to terminate
contracts or sanctions from authorities. Tietoevry mitigates these risks through its supplier
sustainability programme and onboarding practices, consisting of both compliance and audit
activities. As there have been limited possibilities to carry out on-premises audits of our
suppliers during the pandemic, we have provided training focusing on the key elements of our
Supplier Code with selected suppliers.
Environmental risks are identified and handled within Tietoevry’s Environmental Management
System and include, for example, risks related to our offices, equipment, waste handling and
business travel. The environmental aspects and associated impacts are assessed two times a
year. Environmental risk analysis describes how significant environmental aspects are identified,
evaluated, and summarized in an environmental matrix – that is, the environmental aspect
register. Environmental aspects can create both risks and opportunities impacting Tietoevry’s
overall performance. Proper handling of these issues is a prerequisite for the ISO certificate
(ISO14001) and our attractiveness as a supplier, partner and employer.
We strive to mitigate our contribution to climate change by means such as reducing our own
carbon emissions, increasing energy efficiency and helping our customers to reduce their
carbon emissions through our technology solutions. During the year, we have aligned our
emission reduction ambitions with Science Based Targets and are waiting for formal validation
by the Science Based Targets initiative.
Physical climate change impacts such as changes in precipitation, snow and ice, sea level rise,
hurricanes, and cyclones as well as access to natural resources may have an impact on
Tietoevry or on strategic partners in our supply chain. Geotechnical assessments are part of the
preliminary work prior to any new construction of offices and datacentres. Back-up centres
ensure continuity of customer operations even when climate change has severe consequences.
During 2021, Tietoevry initiated a process to review sustainability-related risks and their
management with the aim of ensuring that the processes and procedures are up-to-date.
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Policies and processes on NFI matters
Sustainability areas
Ethical conduct
Climate action
Exciting place to work
1. Business ethics and anti-corruption
5. Energy usage and greenhouse gas emissions
7. Diversity and inclusion
2. Human rights
6. Circular economy practices
8. Employee experience
3. Cyber security and privacy
4. Responsible sourcing
Policies
POLICIES, RULES AND GUIDELINES
Code of Conduct (1,2), Internal audit policy (2,3),
Anti-corruption rule (2), Whistleblowing rule (1,2,3,7,8), Competition compliance rule (2), Procurement policy (4),
Supplier Code of Conduct (1, 2, 4, 5), Environmental Rule (4, 5, 6), Information classification rule (3),
Data transfer rule (3), Security Policy (3), Security Rule (3), User Security Rule (3),
Privacy Policy (3), AI ethics guideline (1,3), Occupational Health and Safety Policy (1, 8),
HR Policy (1, 7, 8), Insider Rule (2), Public Authority Request Rule (1,3)
Due dilligence processes
Internal and external audits (1, 2), Governance, risk and compliance management (2,3), Sourcing to pay (4),
Supplier self assessment (4), Environmental management process (EMS) ISO14001 (4, 5, 6), ISO27001 (3), ISO31000 (3),
ISAE3402 audits in Data Centers (3), ISAE 3000 Assurance over non-financial information (1, 2, 3, 4, 5, 7, 8),
Information and cyber security audits and assessments (3), CDP Climate Change program (4, 5, 6),
HR processes (1, 7, 8), Employee engagement survey (8)
SUSTAINABILITY MANAGEMENT PROCESS, SUSTAINABILITY MATERIALITY
ASSESSMENT FOR SUSTAINABILITY GAME PLAN 2023
WHISTLEBLOWING CHANNEL
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Goals and results for each sustainability area
Responsible area
Goal
Result 2020
Result 2021
UN Sustainable
Development Goal
ETHICAL CONDUCT
Human rights
2021: Conduct a formal Human Rights Impact Assessment for a
business entity
Assessment to be
conducted in 2021
Group-wide Human
Rights Impact
Assessment
initiated during
FY21
Cybersecurity and
privacy
2023: Zero substantiated complaints concerning breaches of
customer privacy and losses of customer data1)
Zero
Zero
Business ethics and
anti-corruption
2023: 90% completion of ethics training (CoC e-learning)1)
91%
93%
2023: 100% confirmation of receipt of a whistleblowing notification
within four business days of receipt
100%
100%
Responsible sourcing 
2023: 100% of new or renewed suppliers agreeing to Tietoevry’s
Supplier Code of Conduct2)
100%
99%
 
1) Measured on an annual basis
2) Scope: Agreements made through Procurement function. Note that scope also includes supplier’s versions of Code of Conducts agreed by our Head of Sustainability.
3) Baseline FY20.
4) Scope: result based on reuse of returned devices (mainly laptops). Data accuracy: data is based on our main hardware supplier’s reports. This supplier provides close to 75% of our devices.
25
Responsible area
Goal
Result 2020
Result 2021
UN Sustainable
Development Goal
CLIMATE ACTION
Energy usage and
GHG emissions
2023: 80% reduction of scope 1 and 2 GHG emissions by 20233)
Baseline is FY20
and reductions
against baseline will
be available from
2021
43% reduction
2023: 100% carbon free electricity in all data centers and offices
80%
92%
Circular economy
practices
2023: 100% reuse and recycling of hardware4)
Baseline set during
FY21
Internal: 70%
Customer: 86%
EXCITING PLACE TO
WORK
Diversity and inclusion
2026: 40% female employees by 2026, 2030: 50% female
employees by 2030
29% female
employees
29% female
employees
Employee experience
2023: Employee engagement score >75
76/100
78/100
1) Measured on an annual basis
2) Scope: Agreements made through Procurement function. Note that scope also includes supplier’s versions of Code of Conducts agreed by our Head of Sustainability.
3) Baseline FY20.
4) Scope: result based on reuse of returned devices (mainly laptops). Data accuracy: data is based on our main hardware supplier’s reports. This supplier provides close to 75% of our devices.
26
EU Taxonomy reporting
Mobilizing sustainable investments towards a low-carbon and resilient
economy
The European Union has set a clear target of becoming the world’s first climate-neutral
continent by 2050. The digital transition as well as smarter and greener use of technologies are
described as key enablers for achieving this. 
To support investment into sustainable projects, the EU has launched a classification system for
sustainable business activities, the EU Taxonomy. By establishing a common language between
investors, issuers, project promoters and policy makers, the taxonomy aims to help navigate the
transition towards a low-carbon, resource-efficient and resilient economy.
In June 2021, the European Commission formally adopted the Climate Delegated Act,
containing the two first environmental objectives: climate change mitigation and climate change
adaptation. The remaining four objectives are expected to follow in 2022.
Companies that fall under the EU’s Non-Financial Reporting Directive must report how well their
operations match the current scope of the EU Taxonomy – that is, whether they are taxonomy
eligible – already for the financial year 2021. Taxonomy eligibility means that the activity is
described in the taxonomy and that a certain activity might make a substantial contribution to at
least one of the six environmental objectives of the taxonomy.
For the reporting of the financial year 2022, for an activity to be classified as environmentally
sustainable, it must be taxonomy aligned, that is, comply with technical screening criteria for
that specific activity. According to technical screening criteria, an activity should substantially
contribute to at least one environmental objective, avoid causing significant harm to any of the
other five objectives and comply with minimum safeguards.
For 2021, Tietoevry is obliged to disclose the proportion of taxonomy-eligible and taxonomy
non-eligible activities in Group-level revenue, capital and operating expenditure, as well as
provide qualitative information relevant for these disclosures.
Tietoevry’s offerings fully in the scope of the taxonomy – 20% of revenue
eligible 
Tietoevry has implemented the requirements of the EU Taxonomy Regulation in its reporting for
2021. As a first step, an assessment was done to conclude whether Tietoevry’s operations were
in the scope of the current taxonomy. The assessment concluded that all the company’s
operations were in the scope, primarily under sector 8 Information and communication. A
majority of the company’s offerings fall under economic activities 8.1 Data processing and
hosting and related activities (climate change mitigation) and 8.2 Computer programming,
consultancy and related activities (climate change adaptation).
The European Commission’s notice draft on the interpretation, published on 2 February 2022
has not been taken into consideration.
Taxonomy-eligible KPIs in 2021 for the first two environmental objectives
Total (EUR million)
Proportion of
taxonomy-eligible
economic activities
(%)
Proportion of
taxonomy non-
eligible economic
activities (%)
Revenue
2 823.4
20.2
79.8
Capital expenditure
128.1
98.7
1.3
Operating expenditure
90.0
99.8
0.2
27
ACCOUNTING POLICIES FOR EU TAXONOMY REPORTING
The required key performance indicators have been determined based on the company’s
financial reporting prepared in accordance with IFRS. Further details about the Group’s
accounting policies are described in the notes to the consolidated financial statements.
Revenue
At Group level, revenue comprises reportable segments’ revenue. Segment reporting is
prepared according to IFRS accounting principles. To assess the proportion of eligible
revenue, an identification process for eligible revenues was established. A Group-wide
decision was taken to assess Tietoevry’s revenue on an aggregated lead offering level,
which is a key dimension in the company’s internal operative accounting. This decision
was made to ensure tracking of revenue streams in a consistent way throughout the
organization. However, this also meant that some solutions and services below the lead
offering level, if analysed individually, might have eligible revenues that are now not
identified in this taxonomy reporting. Revenue for such solutions and services represents a
smaller proportion and is therefore not deemed to be material this year. Approaching the
reporting through the assessment of each lead offering also meant that there was no risk
of double counting when producing the simplified reporting required for 2021.
Capital expenditure
Capital expenditure is defined as additions to tangible and intangible assets during the
financial year considered before depreciation, amortization and any remeasurements
(including those resulting from revaluations and impairments) and excluding fair value
changes. It also includes additions to right-of-use assets from lease contracts.
Capital expenditure in this taxonomy reporting section includes additions to right-of-use
assets, reported in Note 20 in the Financial Statements, while this is excluded from capital
expenditure presented in the Group’s key figures in this Report by the Board of Directors.
The share of capital expenditure related to support functions has not been assessed due
to its low materiality and is fully excluded from this calculation. Identification of eligible
capital expenditure was made based on Group-level reporting and thus there was no risk
of double counting when producing the simplified reporting required for 2021.
Operating expenditure
Operating expenditure is defined as expenditure related to research and development,
building renovation measures, short-term lease, maintenance and repair, and any other
direct expenditures relating to the servicing of assets of property, plant and equipment by
Tietoevry or a third party to which activities are outsourced as necessary to ensure the
continued and effective functioning of such assets. Only direct costs are included.
Operating expenditure consists of the following items
•expensed offering and internal development for eligible activities. In the financial
reporting, related costs are included in employee benefit expenses
•costs for maintenance and short-term lease. In the financial reporting, related costs
are included in other operating expenses.
The share of operating expenditure related to support functions has not been assessed
due to its low materiality and is fully excluded from this calculation. Identification of eligible
operating expenditure was made based on Group-level reporting and thus there was no
risk of double counting when producing the simplified reporting required for 2021.
28
Taxonomy-eligible revenue
Tietoevry has great potential to facilitate customers’ transition to a low-carbon and circular
economy. However, while the company’s products and services have positive effects on
environmental sustainability, climate change mitigation or adaptation is not the predominant aim
of many offerings, or at the core of services and solutions in the manner expected in the
taxonomy regulation for eligible activities. Therefore, only a smaller portion of Tietoevry’s
revenue is considered eligible. Most of the eligible revenue comes from infrastructure services,
considered under activity 8.1 Data processing and hosting and related activities. Some
taxonomy-eligible revenue for the environmental objective of climate change mitigation is also
generated by selected software-based solutions.
For activities in the scope of the environmental objective of climate change adaptation, only the
expenditures related to making the activity climate resilient are included in the KPIs, not the
revenue. At Tietoevry, as the objective of increasing customers' resilience to physical climate
risks is not at the core of offerings, no revenue is currently eligible for economic activities
contributing to climate change adaptation.
Tietoevry’s revenue in 2021 amounted to EUR 2 823 million, of which the proportion of
taxonomy-eligible revenue was 20.2%.
Taxonomy-eligible capital expenditure
For the financial year 2021, Tietoevry has considered all capital expenditure related to offerings
in the taxonomy scope (i.e. eligible activities) as eligible. Capital expenditure amounted to EUR
128.1 million, comprising EUR 80.8 million in additions to tangible and intangible assets (see
Notes 11 and 12 to the Financial Statements) and EUR 47.3 million in additions to right-of-use
assets (see Note 20 to the Financial Statements). The proportion of taxonomy-eligible capital
expenditure was 98.7%. The share mainly consists of capitalized investments related to eligible
activities, including data centres and the development of software, which are IPR of Tietoevry.
Furthermore, expenditure for right-of-use assets in eligible activities is included and mainly
relates to the company’s premises, vehicles and data centre equipment.
Taxonomy-eligible operating expenditure
For the financial year 2021, Tietoevry has considered all operating expenditure related to
offerings in the taxonomy scope (i.e. eligible activities) as eligible. Operating expenditure
amounted to EUR 90.0 million, comprising expensed offerings and internal development as well
as short-term lease and maintenance costs. The share of taxonomy-eligible operating
expenditure was 99.8%.
Going forward
Going forward, Tietoevry seeks to analyse its offerings on a more granular level. Also,
preparations for the second delegated act for the remaining four environmental objectives,
which are to be published by the EU during 2022, have been initiated. To be able to comply with
the reporting requirements in 2022, the fulfilment of technical screening criteria regarding
substantial contribution, followed by criteria for doing no significant harm and minimum social
safeguards need to be further assessed. Alignment assessment has already been initiated and
actions taken to ensure fulfilment. Tietoevry will furthermore assess the possibility to increase its
share of eligible and aligned revenue in the future.
Mitigation and the ability to adapt to climate change are growing in importance and impacting
customers’ decision making. To support this development, Tietoevry aims to improve the
quantification of the environmental impacts of its services and solutions.
29
30
Shareholders’ meetings
TietoEVRY Corporation's Annual General Meeting held on 25 March approved the financial
statements 2020 and discharged the company's officers from liability for the financial year 2020.
The meeting also approved the Remuneration Report. The Annual General Meeting decided on
a total dividend of EUR 1.32 per share, paid in two instalments.
The Board's prior members Tomas Franzén, Salim Nathoo, Harri-Pekka Kaukonen, Timo
Ahopelto, Rohan Haldea, Liselotte Hägertz Engstam, Katharina Mosheim, Niko Pakalén, Endre
Rangnes and Leif Teksum were reelected to the Board, and Angela Mazza Teufer was elected
as a new member. Tomas Franzén was elected as the Chairperson of the Board of Directors.
Shareholders’ Nomination Board
The composition of the Shareholders’ Nomination Board for TietoEVRY Corporation was
determined based on holdings on 31 August 2021 in the Finnish, Norwegian and Swedish
shareholders’ registers and received evidence thereof. The shareholders who wished to
participate in the work of the Shareholders’ Nomination Board nominated the following
members:
•Petter Söderström, Investment Director, Solidium Oy
•Gustav Moss, Vice President, Cevian Capital AB
•Alexander Kopp, Investment Manager, Incentive AS
•Mikko Mursula, Deputy CEO, Ilmarinen Mutual Pension Insurance Company and
•Tomas Franzén, Chairperson of the Board of Directors, TietoEVRY Corporation.
31
The Board of Directors
31 December 20211)
Name
Born
Nationality
Education
Main occupation
Tomas Franzén (Board and RC Chairperson)
1962
Swedish
MSc. (Eng.)
Professional Board member
Timo Ahopelto (Deputy Chairperson)2)
1975
Finnish
MSc. (Tech.)
Entrepreneur, investor and professional Board member
Harri-Pekka Kaukonen (ARC Chairperson)
1963
Finnish
DSc. (Tech.)
Professional Board member
Liselotte Hägertz Engstam
1960
Swedish
MSc. (Civ. Eng.)
Expert advisor, professional Board member
Angela Mazza Teufer3)
1973
Italian and Swiss
Master of Business Adm.
Managing Director, Ambulatory Information Systems DACH
Katharina Mosheim
1976
Austrian
Ph.D. (Econ.)
CEO, Alpha Pianos AS
Niko Pakalén
1986
Finnish and Swedish
MSc. (Econ.)
Partner, Cevian Capital AB
Endre Rangnes
1959
Norwegian
BBA (Econ.)
CEO, Zolva Group, professional Board member
Leif Teksum
1952
Norwegian
MSc. (Econ.)
Partner, Vest Corporate Advisor AS, professional Board member
Tommy Sander Aldrin (personnel representative)
1965
Norwegian
BSc. (Comp.)
Chief Consultant
Ola Hugo Jordhøy (personnel representative)
1956
Norwegian
MSc. (Eng.), PGCE
Chief Consultant
Anders Palklint (personnel representative)
1967
Swedish
MSc. (Eng.)
Senior Project Manager
Ilpo Waljus (personnel representative)
1974
Finnish
BBA
Test Manager
1) During 2021, Salim Nathoo (until 19 July) and Rohan Haldea (until 7 September) also served as Board members.
2) Deputy Chairperson as of 25 March 2021. Salim Nathoo was the Deputy Chairperson until 24 March 2021.
3) Board member as of 25 March 2021.
32
The President and CEO and operative management 
Members of the Leadership Team as at 31 December 20211)
Kimmo Alkio
President and CEO   
Born: 1963   
Nationality: Finnish   
Education: BBA and Executive MBA   
Joined Tietoevry in 2011
Malin Fors-Skjæveland   
Integration Officer
Born: 1970   
Nationality: Swedish   
Education: MSc. (Tech.)   
Joined Tietoevry in 2018   
Kishore Ghadiyaram 
Head of Strategy 
Born: 1972 
Nationality: Indian 
Education: BSc. (Tech.) 
Joined Tietoevry in 2008 
Tomi Hyryläinen 
Chief Financial Officer 
Born: 1970 
Nationality: Finnish 
Education: MSc. (Econ.)
Joined Tietoevry in 2018
Ari Järvelä   
Head of Operations   
Born: 1969   
Nationality: Finnish   
Education: MSc. (Eng.)   
Joined Tietoevry in 2001
Satu Kiiskinen   
Managing Partner, Finland   
Born: 1965   
Nationality: Finnish   
Education: MSc. (Econ.)   
Joined Tietoevry in 2013
Thomas Nordås 
Head of Digital Consulting 
Born: 1971 
Nationality: Norwegian 
Education: MSc. (Math.) 
Joined Tietoevry in 2019 
Christian Pedersen 
Managing Partner, Norway 
Born: 1974 
Nationality: Norwegian 
Education: MSc. (Tech.) 
Joined Tietoevry in 2014
33
Harri Salomaa   
Head of Product Development Services   
Born: 1961   
Nationality: Finnish   
Education: BSc. (Eng.)   
Joined Tietoevry in 2020 
Christian Segersven   
Head of Industry Software 
Born: 1975   
Nationality: Finnish   
Education: MSc. (Tech.)   
Joined Tietoevry in 2013
Johan Torstensson 
Head of Cloud & Infra 
Born: 1969 
Nationality: Swedish 
Education: MBA in Finance and Management 
Joined Tietoevry in 2019 
Trond Vinje   
Head of HR   
Born: 1968   
Nationality: Norwegian   
Education: MSc. (Pol. Sci.)   
Joined Tietoevry in 2015
The remuneration and more detailed background information, such as full CVs of the Group
Leadership, are presented on the company’s website.
1) Karin Schreil acted as Managing Partner, Sweden until 30 November 2021.
34
Auditors
The ARC prepares a proposal on the appointment of Tietoevry’s auditors, which is then
presented to the Board of Directors and finally to the AGM for its decision. The compensation
paid to the auditors is decided by the AGM and assessed annually by the ARC.
The Board of Directors proposes to the AGM, in accordance with the recommendation of the
ARC, that the auditor to be elected at the AGM 2022 be reimbursed according to the auditor's
invoice and in compliance with the purchase principles approved by the Committee.
The Board of Directors proposes to the AGM, in accordance with the recommendation of the
ARC, that the firm of authorized public accountants Deloitte Oy be re-elected as the company's
auditor for the financial year 2022. The firm of authorized public accountants Deloitte Oy has
notified that APA Jukka Vattulainen will act as the auditor with principal responsibility.
Auditing 
The AGM 2021 elected the firm of authorized public accountants Deloitte Oy as the company’s
auditor for the financial year 2021. Deloitte Oy notified the company that Authorized Public
Accountant Jukka Vattulainen acts as principal auditor.
In 2021, Tietoevry Group paid the auditors a total of EUR 1.3 (1.3) million in audit fees, and a
total of EUR 0.5 (0.7) million for other services.
35
Major risks
Tietoevry has five risk categories: strategic, operational, financial, people, and compliance risks.
Strategic risks are related to market volatility, IT market transformation to new technologies
(including the rapid digitalization and automatization of society), change management, reskilling
ability and speed, ability to respond to competition and new entrants in the market,
dependencies on few big customers in some business areas and ensuring delivery quality in the
dynamic business environment.
Operational risks refer e.g. to changing the business model in business units, risk and continuity
management, customer bidding and requirement analysis, and maintaining a high professional
standard in delivery management and quality assurance.
Financial risks mainly consist of credit risks, currency risks, interest rate risks, and funding and
liquidity risks.
Compliance risks are connected to the organization failing to recognize or meet the
requirements in the areas of legislation or other mandatory regulation (e.g. General Data
Protection Regulation (GDPR), Schrems II, anti-corruption, anti-bribery, insider matters,
sanctions and trade compliance), internal policies and rules or ethics and integrity.
People risks can be driven by Tietoevry's needs to build a market leading workforce for high
performance in terms of delivering projects and customer services; people risks are also related
to quality of life, human rights, and the safety of people.
Risks are aggregated by utilizing the corporate GRC platform, resulting in risk maps and Risk
KPIs that are reviewed by leadership teams in the units and the ARC. Tietoevry’s major risks
and the measures for their mitigation are described below.
Market volatility
Changes in the Nordic core markets have a direct effect on market conditions and result in
volatility that might have a negative impact on Nordic market growth. Changes in the economic
environment and customer demand can affect both business volumes and price levels, which
might result in lower revenue or slower revenue growth than expected.
These potential risks are mitigated through multi-year contracts for continuous services.
Tietoevry also aims to maintain long-term business relations and to be a preferred supplier to its
customers. The company executes tight cost and investment control with continuous investment
performance monitoring, accompanied with a clear structure for decision rights, which are
defined in the Decision Making Authority (DMA) Policy.
Global service capabilities, cross-selling and tough price competition are the main drivers in the
IT sector for the development of the global delivery model. Tietoevry’s position as a leading IT
service provider in the Nordics is supported by existing and enhanced competencies, and by the
choice of right partners.
Change and transformation
Tietoevry announced its new strategy to drive customer value and growth through
specialization. The technology industry is being reshaped with cloud as the foundation,
providing expansion opportunities for the company. Expansion will focus on cloud-native
services, data & software engineering and scalable software businesses. In managed
application and infrastructure services, the company will seek partnerships to invest and build
scale.
In large-scale adaptation to the market by organizational transformation and right-sizing,
resistance to change can prolong the transition, which may affect operational efficiency.
36
Change management is steered by the company-wide Program Management Office, which
provides standard tools and systems for the change, including communication, target setting
and training for the New Strategy implementation.
The Group Project Excellence unit sets common standards for project management to ensure
proper project risk management and compliance in project financials management and follow-
up.
Sudden changes in the market environment, customer demand and customer strategies or the
competitive landscape in these areas might harm Tietoevry’s operations and profitability.
To diversify the business, Tietoevry provides services to several different industries and
markets. The company develops its business mix to provide new industry software solutions,
digital consulting, new hybrid cloud solutions and broader R&D capabilities to strengthen its
position amongst both current and new customers. An industrialized and standardized way of
providing services and solutions, employing automated processes, improves competitiveness
and reduces risk.
Service continuity
Close to 100% availability of the services is the basis of trust among customers, stakeholders
and society.
A service continuity disruption can be caused, for instance, by hardware or software failures,
power outages, natural disasters and different types of intentional or unintentional actions by
people.
Risks related to malfunctions of systems could seriously affect Tietoevry’s ability to provide its
services and have an adverse impact on the company’s financials and reputation.Thus,
business continuity planning is a high priority in Tietoevry’s operational management in order to
ensure that redundancy and fault tolerance are at the appropriate level.
To reduce the service continuity risk and to better understand the interdependencies in solutions
and data centers, Tietoevry constantly reviews, maintains and improves its IT asset
management, configuration management and monitoring systems. In addition to a balanced
global portfolio, Tietoevry has recovery procedures and backup systems in place to handle
potential service interruptions. Root cause analysis, best practices and experiences from
previous incidents help in preparing for and mitigating the service continuity risk.
Also, a comprehensive and robust Major Incident & Escalation process and crisis management
process reduce service interruptions.
Cybersecurity
Tietoevry’s business operations involve processing and storing large amounts of confidential
data of public and private sector customers, business partners and own data, including sensitive
personal data.
The threat landscape is constantly growing and evolving – e.g. criminal hackers, hacktivists,
human errors or misconduct, and state-sponsored organizations – and may cause malfunctions
or cybersecurity breaches of information against Tietoevry, its customers, subcontractors or
other third parties.
At least the following threats are risk factors that could lead to loss, misuse, destruction of data
or system malfunction, compromising Tietoevry’s ability to support, manage or develop services:
•Enterprise ransomware
•Supply chain attacks
•Critical vulnerabilities
•Targeted attacks
•Digital fraud
•Denial of service attacks
•Data breaches and data leaks
•Insider threats
Such events could have an adverse impact on the company’s financials and reputation. 
To detect and investigate cybersecurity incidents, Tietoevry has implemented a comprehensive
and robust Major Incident & Escalation process, a crisis management process as well as
efficient cybersecurity defence with high-class detection and response capabilities to reduce
service interruptions.
37
We regularly review our risk management and cybersecurity framework, train our employees to
increase their awareness of cyber threats and continuously measure our cybersecurity maturity.
Quality costs related to customer bidding and delivery management
Inability to appropriately understand and analyse customers’ changing needs, their business
processes and the exact requirements can lead to misjudgements in setting the scope of
projects or services and, consequently, difficulties in meeting the specifications of customer
agreements.
Tietoevry is committed to actively verifying that business processes from sales to delivery are
designed, implemented and embedded to deliver customer value and actively mitigate end-to-
end risk exposure along full contract life cycles. Internal and external quality assessments and
audits are used to verify the effectiveness and efficiency of ways of working as well as to control
the quality of outcomes through measurable and actionable KPIs (Key Performance Indicators) 
and key controls. At the same time, customer feedback management is an integral part of how
we drive performance and safeguard quality assurance at both the operational and strategic
level. As part of this, we actively ask customers for feedback to understand how well we perform
individual deliveries. In addition, we engage with customers to understand how well we support
them in meeting their changing business objectives through our portfolio of deliveries. Insights
and actions resulting from customer feedback are prioritized and followed up regularly at all
levels of the organization and integrated into change management efforts.
Retention and attrition of employees
The competition in the market and demand for new services require ability and speed to reskill,
attract new and retain existing competences and business knowledge for new services, new
service models and offerings. Tietoevry’s success builds on attracting talent, skills renewal,
business knowledge and the maturity of the organization.
Inability to retain key employees and to recruit new talent with the required competence might
have a negative impact on the company’s performance. High employee turnover might also
cause delays in customer projects, leading to penalties or loss of customers.
To reduce these risks, Tietoevry implements unified delivery models across sites and offers its
employees challenging jobs, diverse development possibilities, social recognition and training
opportunities as well as interesting career paths through job rotation. Furthermore, the company
has competitive compensation packages, including a company-wide incentive system. Attractive
recruitment tools, strategies, talent management and competence development have a high
strategic priority at Tietoevry. The company also focuses on employer branding to build and
strengthen Tietoevry’s image as an attractive employer both internally and externally.
Credit risks
Changes in the general market environment and global economy can result in additional
financial risks. Credit risks might arise if customers or financial counterparties become unable to
fulfil their commitments towards Tietoevry.
Tietoevry's Credit Policy defines the principles for customer credit risk management to be
applied in all lines of business and controlled by a centralized credit management team. The
risk assessment utilizes external risk databases and past experience as a reference. Credit risk
regarding financial counterparties is managed through counterparty limits, as set out in the
Tietoevry Treasury Policy.
Currency risks
Tietoevry’s currency transaction exposure arises from foreign trade, cash management and
internal funding in foreign currencies. Translating the balance sheets and income statements of
Group companies into euros creates a translation exposure.
Tietoevry’s Treasury Policy defines the principles for managing currency risks within the Group.
38
Interest rate risks
Tietoevry's interest rate risk consists mainly of short- and long-term loans, cash positions and
derivative contracts. Fluctuations in interest rates can impact Tietoevry's financial result or
economic situation.
Tietoevry's Treasury Policy defines the principles for managing interest rate risks within the
Group.
Funding and liquidity risks
Exceptional market conditions in the financial market might impose temporary limitations on
raising new funding and/or lead to an increase in funding costs.
Group Treasury monitors and manages Tietoevry’s funding structure and liquidity by maintaining
a sufficiently diversified loan portfolio and liquidity position. Analyses of alternative financing
sources, maturities and pricing for the company are continuously updated. Tietoevry’s financial
risks are described in full in the notes to the consolidated financial statements.
Legal, regulatory and compliance risks
Tietoevry operates in multiple jurisdictions and is required to comply with a wide range of laws
and regulations enacted both at the European and national level, e.g. data protection and
privacy laws, public procurement, anti-corruption, anti-bribery, regulations restricting competitive
trading conditions, health and safety regulations, environmental regulations, labour regulations,
competition regulations as well as securities markets, corporate and tax laws. Failing to comply
with the regulations may subject the company to regulatory interventions or penalties, or a
slowing or even halting of the development of its activities.
Tietoevry functions as a data processor for customers and as a data controller for its internal
personal data. Failing to comply with the EU General Data Protection Regulation (GDPR) and
its related judgement on data transfers, Schrems II might result in negative reputation,
significant fines or other expenses if a solution or service needs to be redesigned or
redeveloped.
The risk is mitigated by company-wide privacy work. Tietoevry has a privacy governance model,
which ensures that a privacy organization and resources, continuous follow up and reporting,
proactive privacy development and active employee communication and training are in place.
Privacy governance also ensures that the GDPR requirements are appropriately embedded as
practical rules and instructions into corporate core business processes such as offering and
software development, sales and marketing, program and project delivery, continuous service
delivery and Tietoevry’s internal service.
Supply chain risk
Tietoevry's ability to perform its obligations to customers can be affected by a failure by any
significant supplier or partner to fulfil its obligations. Such failure may expose Tietoevry to
liabilities and impact the profitability of the company. The company has, for example,
outsourced certain infrastructure operations, and a potential failure in deliveries by a supplier
could cause disturbances to customers. These risks are managed by partner contract
management, contract renewal negotiations and continuous evaluation of the partner delivery
quality.
Global pandemic: Covid-19
The Covid-19 pandemic still creates uncertainty in the market and for the company. During the
year, Tietoevry continued to identify, evaluate, and manage risks that could have significant
financial, operating, or reputational impact on the company both on a short- and long-term
basis. Enterprise risk management, crisis management and business continuity have been vital
in handling the effect of the pandemic on our employees, portfolio and customers. Tietoevry
follows country-specific government and healthcare guidelines for personal health and the
prevention of the spread of COVID-19.
Geopolitical instability
Geopolitical instability might result in disruption in areas where Tietoevry operates. This
instability might impact the company's operations, despite careful scenario planning and
mitigation plans to ensure business continuity.
39
Climate change
Physical climate change impacts may pose a risk for both Tietoevry and its customers. Tietoevry
strives to mitigate its contribution to climate change by reducing carbon emissions and
increasing energy efficiency in its own operations. Geotechnical assessments are part of the
prospecting prior to any new construction of offices or datacenters, and back-up centers ensure
continuity of customer operations also in case of severe climate change implications. The ability
to mitigate the impacts and adapt to the climate change is becoming increasingly important
factor impacting customers’ decision making. Tietoevry can help its customers to reduce their
carbon emissions through its technology solutions and facilitate customers’ transition to a low-
carbon and circular economy.
40
Shares and shareholders
Tietoevry’s issued and registered share capital amounts to EUR 76 555 412.00 and on
31 December , the number of shares totalled 118 425 771. Tietoevry’s shares have no par value
and their book counter value is one euro. The company's shares are listed on NASDAQ in
Helsinki and Stockholm and Oslo Børs. The company has one class of shares, with each share
conferring equal dividend rights and one vote.
The company had around 60 480 registered shareholders at the end of 2021 based on the
ownership records of the Finnish, Swedish and Norwegian central securities depositories.
Tietoevry received the following flagging announcements during the year:
•According to the announcements on 11 March, 28 July and 8 September, the
combined holding of Lyngen Holdco S.à r.l. and Apax Global Alpha Limited has fallen
below the 5% threshold.
•On 17 September, the holding of Incentive Investment Funds ICAV exceeded the 5%
threshold and amounted to 6 041 221 shares, corresponding to a holding of 5.10% in
Tietoevry shares. According to its announcement on 6 July, Incentive AS' holding of  6
082 829 shares (5.14% of shares and votes) were held by several funds, including
sub-funds of Incentive Investment Funds ICAV.
On 31 December, TietoEVRY had one shareholder holding 10% or more of the shares: Solidium
Oy.
In February, Tietoevry purchased 140 000 own shares (0.12% of the total number of shares) in
trading organized by Nasdaq Helsinki Ltd. The average purchase price was EUR 27.0787 per
share. Related to the company’s share-based reward plans, a total of 143 391 shares held by
Tietoevry (0.12% of the total number of shares) were transferred to the participants of the plan
during the second quarter. At the end of the year, the number of shares in the company’s or its
subsidiaries’ possession totalled 7 587, representing 0.01% of the total number of shares and
voting rights. The number of outstanding shares, excluding the treasury shares, was
118 418 184.
The members of the Board of Directors, the President and CEO and their close associates
together held 0.08% of the shares and votes registered in the book-entry system on 31
December 2021. The President and CEO is also participating in the company’s long-term share-
based incentive plans and potential rewards will be paid partly in Tietoevry shares. As the
number of additional shares related to these incentives is dependent on the company’s
performance, these are not included in this aggregate number.
The company’s Articles of Association include a restriction on voting at the Annual General
Meeting, where no-one is allowed to vote with more than one-fifth of the votes represented at
the meeting. The Articles of Association are available at www.tietoevry.com/investors.
Share-based incentive plans
Tietoevry has the following active share-based incentive plans: a Performance Share Plan
2019, 2020 and 2021 and a Restricted Share Plan 2019, 2020 and 2021. Additionally, EVRY’s
share-based incentive plans have been transitioned into Restricted Share Plans (RSP) at
Tietoevry. The plans continue and have been transformed in a value neutral way into restricted
stock units in the combined company.
The potential rewards will be paid partly in the company’s shares and partly in cash in 2022,
2023 and 2024, respectively. The share rewards to be delivered to the participants will consist of
shares to be acquired from the market and treasury shares. Thus, no new shares will be issued
in connection with the plans. The rewards to be paid on the basis of the plans correspond to the
value of an approximate maximum total of 2 474 432 Tietoevry shares (including the proportion
to be paid in cash). On 31 December, the value of granted and unvested share plans
corresponded to 2 010 564. The company has not issued any bonds with warrants and does not
have any stock option programmes.
41
Board authorizations
The 2021 Annual General Meeting authorized the Board of Directors to decide on the
repurchase of the company's own shares. The amount of own shares to be repurchased shall
not exceed 11 800 000 shares, which currently corresponds to approximately 10% of all the
shares in the company. The authorization is intended to be used to develop the company’s
capital structure. The Board of Directors was also authorized to decide on the issuance of
shares as well as on the issuance of option rights and other special rights. The amount of
shares to be issued based on the authorization (including shares to be issued based on the
special rights) shall not exceed 11 800 000 shares, which currently corresponds to
approximately 10% of all the shares in the company.
42
2021
2020
2019
2018
2017
Number of shares
Number of shares
118 425 771
118 425 771
118 425 771
74 109 252
74 109 252
Outstanding shares
At year end
118 418 184
118 414 793
118 253 526
73 826 349
73 723 125
Average
118 408 223
118 378 269
77 193 387
73 809 855
73 722 565
Share capital at year end, EUR
76 555 412
76 555 412
76 555 412
76 555 412
76 555 412
Per share data
Earnings per share, EUR
Basic
2.46
0.80
1.02
1.67
1.46
Diluted
2.46
0.80
1.02
1.66
1.46
Equity per share, EUR
15.38
13.73
14.27
6.54
6.46
Share price performance and
trading volumes
NASDAQ Helsinki
Highest price of share, EUR
30.46
31.32
29.06
30.74
29.98
Lowest price of share, EUR
25.42
17.26
21.40
22.86
24.39
Average price of share, EUR
27.26
24.42
25.37
27.56
26.85
Turnover, number of shares
78 772 407
77 150 210
31 439 512
29 333 439
35 895 771
Turnover, %
66.5
65.1
26.5
39.6
48.4
2021
2020
2019
2018
2017
Market capitalization,
EUR million
3 254.3
3 180.9
3 282.8
1 747.5
1 925.4
Dividends
Dividend, EUR 1 000
165 785
156 308
75 190
103 465
103 212
Dividend per share, EUR
1.40
1.32
0.64
1.45
1.40
Payout ratio, %
56.8
165.3
62.3
86.8
95.9
Price-weighted ratios
NASDAQ Helsinki
Price per earnings ratio (P/E)
11
34
27
14
18
Dividend yield, %
5.1
4.9
4.6
6.1
5.4
43
Major shareholders on 31 December 2021
Shares
%
1    Solidium Oy
12 857 918
10.9
2    Cevian Capital Partners Ltd 1)
9 381 731
7.9
3    Incentive Investment Funds ICAV 2)
6 041 221
5.1
4    Ilmarinen Mutual Pension Insurance Company
3 091 095
2.6
5    Elo Mutual Pension Insurance Company
1 368 953
1.2
6    Swedbank Robur fonder
1 350 000
1.1
7    Svenska litteratursällskapet i Finland r.f.
979 845
0.8
8    The State Pension fund
858 000
0.7
9    Nordea funds
840 861
0.7
10  Åbo Akademi University Foundation
597 536
0.5
Top 10 shareholders total
37 367 160
31.6
- of which nominee registered
15 422 952
13.0
Nominee registered other
54 897 014
46.4
Others
26 161 597
22.1
Total
118 425 771
100.0
Based on the ownership records of Euroclear Finland Oy, Euroclear Sweden AB and Norwegian
Central Securities Depository (VPS).
1) Based on the ownership records of Euroclear Finland Oy, Cevian Capital Partners Ltd's holding on 30 August 2021
was 9 381 731 shares, representing 7.9% of shares and voting rights.
2) On 21 September, Incentive AS announced that the holding of Incentive Investment Funds ICAV in TietoEVRY
Corporation was 6 041 221 shares, representing 5.1% of the shares.
Number of shares
Shareholders
Shares
No
%
No
%
1–100
24 805
53.0
1 134 315
1.0
101–500
15 393
32.9
3 816 511
3.2
501–1 000
3 419
7.3
2 596 152
2.2
1 001–5 000
2 698
5.8
5 638 933
4.8
5 001–10 000
254
0.5
1 770 152
1.5
10 001–50 000
187
0.4
3 923 060
3.3
50 001–100 000
38
0.1
2 802 421
2.4
100 001–500 000
24
0.1
5 962 239
5.0
500 001–
13
0.0
90 771 428
76.6
Based on the ownership records of Euroclear Finland Oy.
44
Dividend
The distributable funds of the parent company amount to EUR 1 627.8 million, of which net
profit for 2021 amounts to EUR 1.1 million. The Board of Directors proposes to the Annual
General Meeting that for the financial year ended on December 31, 2021, a dividend of EUR
1.40 per share be paid from the distributable profits of the company. The Board of Directors
proposes that the dividend shall be paid in two instalments:
•The first dividend instalment of EUR 0.70 per share shall be paid to shareholders who
on the record date for the dividend payment on 28 March 2022 are recorded in the
shareholders’ register held by Euroclear Finland Oy or the registers of Euroclear
Sweden AB or Verdipapirsentralen ASA (VPS).
•The second dividend instalment of EUR 0.70 per share shall be paid to shareholders
who on the record date for the dividend payment on 26 September 2022 are recorded
in the shareholders’ registers.
The proposed dividend payout does not endanger the solvency of the company.
45
Events after the period
New structure and appointment in Executive Management took
effect on 1 January 2022
Tietoevry has established six specialized end-to-end businesses. These six businesses form the
reportable segments as from the first quarter of 2022. The new structure and the following
appointments in Executive Management took effect on 1 January 2022:
•Tietoevry Create – led by Christian Pedersen
•Tietoevry Care – led by Ari Järvelä
•Tietoevry Banking  – led by Christian Segersven
•Tietoevry Industry – led by Ari Järvelä
•Tietoevry Transform – led by Satu Kiiskinen
•Tietoevry Connect – led by Johan Torstensson
The business executives together with
•Tomi Hyryläinen, CFO
•Kishore Ghadiyaram, Head of Strategy
•Trond Vinje, Head of Human Resources
•Malin Fors-Skjæveland, Head of Operations
form Tietoevry’s Executive Management under the leadership of Kimmo Alkio, the President and
CEO.
Performance acceleration to drive cloud growth and further profit
improvement in Cloud & Infra
The technology industry is being reshaped with cloud as the foundation. Multi-cloud and the
cloud transformation are the main growth drivers and automation is key for efficiency and
customers’ cloud adoption. At the same time, the market for traditional infrastructure services is
declining.
Tietoevry has initiated performance acceleration in Cloud & Infra to drive cloud growth and
achieve further profit improvement. The company announced a cost savings programme in
February 2022, expected to impact up to 600 roles. The targeted annual savings of around EUR
50 million mainly relate to personnel and external purchases. The programme is anticipated to
contribute to the growth and profitability ambitions for Cloud & Infra.
46
Full-year outlook for 2022
Tietoevry expects its organic1) growth to be 2% to 4% (revenue in 2021: EUR 2 823.4 million).
The company estimates its full-year adjusted operating margin2) (adjusted EBITA) to be 13.1–
13.6% (13.0% in 2021).
1) Adjusted for currency effects, acquisitions and divestments.
2) Adjustment items include restructuring costs, capital gains/losses, impairment charges and other items affecting
comparability.
Financial reporting in 2022
24 MarchAnnual General Meeting
Tietoevry will publish three interim reports in 2022:
5 MayInterim report 1/2022 (8.00 am EET)
22 JulyInterim report 2/2022 (8.00 am EET)
27 October  Interim report 3/2022 (8.00 am EET)
47
Key figures
Calculation of key figures and alternative performance measures
Tietoevry presents certain financial measures, which, in accordance with the “Alternative
Performance Measures” guidance issued by the European Securities and Markets Authority, are
not accounting measures defined or specified in IFRS and are, therefore, considered alternative
performance measures. Tietoevry believes that alternative performance measures provide
meaningful supplemental information to the financial measures presented in the consolidated
financial statements prepared in accordance with IFRS and increase the understanding of the
profitability of Tietoevry’s operations. In addition, they are seen as useful indicators of
the Group's financial position and ability to obtain funding. Alternative performance measures
are not accounting measures defined or specified in IFRS and, therefore, they are considered
non-IFRS measures, which should not be viewed in isolation or as a substitute to the IFRS
financial measures.
Adjusted earnings per
share
=
Net profit for the period excluding adjustment items,
amortization of acquisition-related intangible assets and
related tax impact per country
Weighted average number of shares
Adjustment items
=
Restructuring costs + capital gains/losses + impairment
charges + other items affecting comparability
Operating profit (EBIT)
=
Net profit + interests + taxes
Operating margin (EBIT), %
=
Operating profit (EBIT)
Revenue
Operating profit (EBITA)
=
Net profit + interests + taxes + amortization of acquisition-
related intangible assets
Operating profit (EBITA), %
=
Operating profit (EBITA)
Revenue
Adjusted operating profit
(EBITA)
=
Operating profit (EBITA) + adjustment items
Adjusted operating margin
(EBITA), %
=
Adjusted operating profit (EBITA)
Revenue
Equity per share
=
Total equity
Number of shares at the year-end
Capital expenditure
=
Acquisitions of intangible assets and property, plant and equipment
Acquisitions
=
Acquisitions of subsidiaries and business operations, net of cash
acquired
Return on equity, 12-month
rolling, %
=
Profit before taxes and non-controlling interests – income
taxes
* 100
Total equity (12-month average)
Return on capital
employed, 12-month rolling,
%
=
Profit before taxes + interest and other financial expenses
* 100
Total assets – non-interest-bearing liabilities (12-month
average)
Equity ratio, %
=
Total equity
* 100
Total assets – advance payments
Interest-bearing net debt
=
Interest-bearing liabilities – interest-bearing receivables –
cash and cash equivalents
Gearing, %
=
Interest-bearing net debt
* 100
Total equity
48
Operating profit (EBITA) by segment
2021
2020
Change
EUR million
1–12
1–12
%
Digital Consulting
92.8
80.8
15
Cloud & Infra
38.7
44.9
-14
Industry Software
229.8
45.4
> 100
Financial Services Solutions
64.9
30.7
> 100
Product Development Services
17.3
17.7
-2
Other
-14.1
-27.2
48
Group total
429.3
192.2
> 100
Operating margin (EBITA) by segment
2021
2020
Change
%
1–12
1–12
%
Digital Consulting
13.9
12.2
2
Cloud & Infra
4.5
4.8
0
Industry Software
44.0
9.1
35
Financial Services Solutions
13.8
7.3
6
Product Development Services
11.3
12.4
-1
Operating margin (EBITA)
15.2
6.9
8
Adjusted operating profit (EBITA) by segment
EUR million
2021
2020
Change %
Digital Consulting
93.1
92.8
0
Cloud & Infra
61.1
93.5
-35
Industry Software
125.5
91.5
37
Financial Services Solutions
65.1
54.4
20
Product Development Services
17.6
18.0
-2
Other
5.4
4.8
13
Group total
367.8
355.0
4
Adjusted operating margin (EBITA) by segment
%
2021
2020
Change pp
Digital Consulting
13.9
14.0
0
Cloud & Infra
7.2
10.0
-3
Industry Software
24.0
18.3
6
Financial Services Solutions
13.8
13.0
1
Product Development Services
11.5
12.7
-1
Adjusted operating margin (EBIT)
13.0
12.7
0
Reconciliation of operating profit (EBITA)
2021
2020
EUR million
1–12
1–12
Operating profit (EBIT)
382.0
146.7
+ amortization on intangible assets recognized
at fair value from acquisitions
47.3
45.5
Operating profit (EBITA)
429.3
192.2
Reconciliation of adjusted operating profit (EBITA)
EUR million
2021
2020
Operating profit (EBITA)
429.3
192.2
+ restructuring costs
7.1
1.2
- capital gains
-104.0
-1.0
+/- M&A related items
1.0
—
+ IBM partner agreement
6.3
35.6
+ Tietoevry integration
25.8
84.5
+ SmartUtilities
-3.1
40.5
+/- other items
5.4
2.0
Adjusted operating profit (EBITA)
367.8
355.0
49
CONSOLIDATED FINANCIAL STATEMENTS (IFRS)
The XBRL tags in the ESEF (European Single Electronic Format) financial statements of Tietoevry have not been assured.
Income Statement
EUR million
Note
2021
2020
Revenue
5, 6
2 823.4
2 786.4
Other operating income
7
125.1
11.6
Materials and services
-610.3
-688.7
Employee benefit expenses
8
-1 527.0
-1 485.6
Depreciation and amortization
11, 12, 20
-170.1
-175.8
Impairment losses
11, 12, 20
-5.3
-29.7
Other operating expenses
7
-255.2
-272.9
Share of results in joint ventures
28
1.5
1.5
Operating profit (EBIT)
382.0
146.7
Interest and other financial income
21
1.9
2.2
Interest and other financial expenses
21
-25.3
-27.4
Net foreign exchange gains/losses
21
-4.8
0.8
Profit before taxes
353.8
122.4
Income taxes
9
-62.2
-27.9
Net profit for the financial year
291.6
94.5
Net profit for the financial year attributable to
Owners of the Parent company
291.6
94.5
Non-controlling interest
0.0
0.0
291.6
94.5
Earnings per share attributable to owners of the
Parent company, EUR per share
10
Basic
2.46
0.80
Diluted
2.46
0.80
Statement of other comprehensive income
EUR million
Note
2021
2020
Net profit for the financial year
291.6
94.5
Items that may be reclassified subsequently to profit
or loss
Translation differences
60.2
-82.8
Items that will not be reclassified subsequently to
profit or loss
Remeasurements of the defined benefit plans
15
-1.9
0.3
Income tax related to remeasurements
9
0.4
-0.1
Total comprehensive income
350.3
11.9
Total comprehensive income attributable to
Owners of the Parent company
350.3
11.9
Non-controlling interest
0.0
0.0
350.3
11.9
Notes are an integral part of these consolidated financial statements.
50
Statement of financial position
Assets
EUR million
Note
31 Dec 2021
31 Dec 2020
Non-current assets
Goodwill
11, 28
1 943.7
1 974.4
Other intangible assets
11
387.9
384.9
Property, plant and equipment
12
87.4
96.9
Right-of-use assets
20
192.4
231.7
Interests in joint ventures
28
16.7
19.7
Deferred tax assets
9
19.1
35.6
Defined benefit plan assets
15
0.7
0.0
Finance lease receivables
20, 22
2.7
2.9
Other financial assets at amortized cost
22
15.7
12.8
Other financial assets at fair value
22
0.6
0.6
Other non-current receivables
14
35.4
21.8
Total non-current assets
2 702.3
2 781.3
Current assets
Inventories
13
7.2
4.9
Trade and other receivables
14
517.0
516.9
Financial assets at fair value
22
23.3
35.9
Finance lease receivables
20
2.9
2.3
Current tax assets
10.8
11.3
Cash and cash equivalents
24
323.8
252.3
Total current assets
884.9
823.5
Total assets
3 587.2
3 604.8
Equity and liabilities
EUR million
Note
31 Dec 2021
31 Dec 2020
Equity
Share capital
25
76.6
76.6
Share premium and other reserves
25
41.5
42.1
Invested unrestricted equity reserve
25
1 203.5
1 203.5
Retained earnings
25
499.6
304.1
Equity attributable to owners of the Parent
company
1 821.1
1 626.2
Non-controlling interest
—
0.0
Total equity
1 821.1
1 626.2
Non-current liabilities
Loans
19, 22
731.6
885.9
Lease liabilities
19, 20, 22
144.0
171.0
Deferred tax liabilities
9
9.1
19.8
Provisions
16
2.8
3.2
Defined benefit obligations
15
38.7
38.3
Other non-current liabilities
17
34.7
34.2
Total non-current liabilities
960.8
1 152.5
Current liabilities
Trade and other payables
17
672.3
660.4
Financial liabilities at fair value
22
0.8
2.9
Current tax liabilities
18.5
5.5
Loans
19, 22
31.5
39.6
Lease liabilities
19, 20, 22
62.5
72.1
Provisions
16
19.6
45.6
Total current liabilities
805.3
826.1
Total equity and liabilities
3 587.2
3 604.8
Notes are an integral part of these consolidated financial statements.
51
Statement of cash flows
EUR million
Note
2021
2020
Cash flow from operating activities
Net profit for the financial year
291.6
94.5
Adjustments
Depreciation, amortization and impairment losses
11, 12, 20
175.5
205.5
Profit/loss on sale of property, plant and equipment,
subsidiaries and business operations
-104.1
-1.2
Share of results in joint ventures
28
-1.5
-1.5
Other adjustments
0.2
8.6
Net financial expenses
21
28.1
24.4
Income taxes
9
62.2
27.9
Change in net working capital
Change in current receivables
-8.2
89.6
Change in current non-interest-bearing liabilities
-18.7
-22.4
Cash generated from operating activities before
interests and taxes
425.2
425.3
Interests received
1.8
2.2
Interests paid
-23.2
-21.4
Other financial income received
24.0
55.5
Other financial expenses paid
-21.9
-82.3
Dividends received
28
2.1
4.3
Income taxes paid
-40.6
-28.9
Cash flow from operating activities
367.5
354.7
Notes are an integral part of these consolidated financial statements.
EUR million
Note
2021
2020
Cash flow from investing activities
Acquisition of subsidiaries and business operations,
net of cash acquired
26
—
-0.6
Capital expenditure
11, 12
-80.8
-83.5
Disposal of subsidiaries and business operations,
net of cash disposed
26
179.5
16.3
Proceeds from sale of property, plant and equipment
0.8
2.7
Change in loan receivables
0.3
-0.2
Cash flow from investing activities
99.8
-65.3
Cash flow from financing activities
Dividends paid
-156.3
-75.3
Repurchase of own shares
-3.8
-0.9
Repayments of lease liabilities
19, 20
-73.1
-70.6
Bridge loan related to merger
19
—
-300.0
Other short-term financing, net
19
-19.7
-42.6
Proceeds from long-term borrowings
19
—
297.4
Repayments of long-term borrowings
19
-145.8
—
Cash flow from financing activities
-398.8
-191.9
Change in cash and cash equivalents
68.5
97.5
Cash and cash equivalents at the beginning of period
24
252.3
164.6
Foreign exchange differences
3.0
-9.9
Change in cash and cash equivalents
68.5
97.5
Cash and cash equivalents at the end of period
323.8
252.3
52
Statement of changes in shareholders' equity
Owners of the Parent company
EUR million
Note
Share
capital
Share
premium
and other
reserves
Own
shares
Translation
differences
Invested
unrestricted
equity
reserve
Retained
earnings
Total
Non-
controlling
interest
Total
equity
31 Dec 2020
76.6
42.1
-0.3
-133.8
1 203.5
438.2
1 626.2
0.0
1 626.2
Comprehensive income
Net profit for the period
—
—
—
—
—
291.6
291.6
0.0
291.6
Other comprehensive income, net of tax
Remeasurements of the defined benefit plans, net of tax
—
—
—
—
—
-1.6
-1.6
—
-1.6
Translation differences
—
-0.6
—
67.8
—
-7.0
60.2
—
60.2
Total comprehensive income
—
-0.6
—
67.8
—
283.0
350.3
0.0
350.3
Transactions with owners
Contributions and distributions
Share-based incentive plans
8
—
—
3.9
—
—
1.1
5.0
—
5.0
Dividends
—
—
—
—
—
-156.3
-156.3
0.0
-156.3
Repurchase of own shares
—
—
-3.8
—
—
—
-3.8
—
-3.8
Changes in ownership interests
Acquisition of non-controlling interest without change in
control
—
—
—
—
—
-0.3
-0.3
0.0
-0.3
Total transactions with owners
—
—
0.1
—
—
-155.4
-155.3
0.0
-155.4
31 Dec 2021
76.6
41.5
-0.2
-66.0
1 203.5
565.8
1 821.1
—
1 821.1
53
Owners of the Parent company
EUR million
Note
Share
capital
Share
premium
and other
reserves
Own
shares
Translation
differences
Invested
unrestricted
equity
reserve
Retained
earnings
Total
Non-
controlling
interest
Total
equity
31 Dec 2019
76.6
40.9
-2.9
-50.2
1 203.5
419.3
1 687.1
0.0
1 687.2
Comprehensive income
Net profit for the financial year
—
—
—
—
—
94.5
94.5
0.0
94.5
Other comprehensive income, net of tax
Remeasurements of the defined benefit plans, net of tax
—
—
—
—
—
0.2
0.2
—
0.2
Translation differences
—
1.2
—
-83.6
—
-0.3
-82.8
—
-82.8
Total comprehensive income
—
1.2
—
-83.6
—
94.4
11.9
0.0
11.9
Transactions with owners
Contributions and distributions
Share-based incentive plans
8
—
—
3.5
—
—
-0.2
3.3
—
3.3
Dividends
—
—
—
—
—
-75.3
-75.3
—
-75.3
Repurchase of own shares
—
—
-0.9
—
—
—
-0.9
—
-0.9
Total transactions with owners
—
—
2.6
—
—
-75.5
-72.9
—
-72.9
31 Dec 2020
76.6
42.1
-0.3
-133.8
1 203.5
438.2
1 626.2
0.0
1 626.2
Notes are an integral part of these consolidated financial statements.
54
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (IFRS)
1.    Corporate information
TietoEVRY Corporation (business identity code 0101138-5) is a Finnish public limited liability
company organized under the laws of Finland. It is domiciled in Espoo and the address of the
Group head office is Keilalahdentie 2-4, 02101 Espoo, Finland. The company is listed on
NASDAQ in Helsinki and Stockholm and the Oslo Stock Exchange.
Tietoevry is a leading Nordic digital services company serving clients across Sweden, Norway
and Finland and offering software, IT solutions and consulting services, as well as operations of
IT systems. In addition, the Group offers outsourcing services and services related to data
communication and data security.
The Board of Directors approved these consolidated financial statements on 16 February 2022.
According to the Limited Liability Companies Act, the shareholders have the right at the Annual
General Meeting to either approve, amend or reject the consolidated financial statements after
the publication.
BASIS OF PREPARATION
The accounting policies applied to the consolidated financial statements as a whole are
described below. A more detailed description of accounting policies and significant
estimates related to specific disclosures are presented in conjunction with each note in the aim
of providing understanding of each accounting area.
2.    Principal accounting policies
These consolidated financial statements of Tietoevry have been prepared in accordance with
International Financial Reporting Standards (IFRS) and IFRIC interpretations as adopted by the
European Union. The financial statements also comply with Finnish accounting principles and
corporate legislation complementing the IFRSs. The consolidated financial statements are
presented in millions of euros and have been prepared under the historical cost convention,
unless otherwise stated in these accounting policies. All figures presented have been rounded,
and consequently the sum of individual figures can deviate from the presented sum figure. Key
figures have been calculated using exact figures.
Consolidation principles
The consolidated financial statements include the Parent company TietoEVRY Corporation and
all subsidiaries over which the Parent company has directly or indirectly more than one half of
the voting rights, or the Parent company is otherwise in control of the company. Control exists
when the company is exposed to, or has rights to, variable returns from its involvement with the
entity and can affect those returns through its power over the entity.
Subsidiaries are consolidated from the date on which control is achieved until the date on which
control ceases by using the acquisition method. Intra-group receivables, payables and
transactions including dividends and internal profit are eliminated on consolidation. When
necessary, subsidiaries’ accounting policies have been aligned to correspond to the Group’s
accounting policies. The result for the period and items of other comprehensive income are
allocated to the equity holders of the company and non-controlling interests and presented in
the income statement and statement of other comprehensive income. Non-controlling interests
are shown separately under shareholders' equity.
Foreign currency transactions
Items included in the financial statements of each of the Group's entities are measured using
the currency of the primary economic environment in which the entity operates (the functional
currency). The consolidated financial statements are presented in euros, which is the Parent
company’s functional and presentation currency.
Foreign currency transactions are translated into local functional currencies using the exchange
rates prevailing on the transaction date. The foreign currency monetary items are translated
using period-end exchange rates. The foreign currency non-monetary items held at fair value
are translated into the functional currency using the exchange rate prevailing at the date when
the fair value was determined or remeasured. Other non-monetary items are recognized at the
exchange rate prevailing on the transaction date.
For internal, long-term loans to subsidiaries, when classified as net investment in foreign
operation, all related unrealized foreign exchange gains and losses are recognized in profit or
loss in the separate financial statements. In the consolidated financial statements, such
55
exchange differences are recognized initially in other comprehensive income and reclassified
from equity to profit or loss on disposal of the net investment.
Other foreign exchange gains and losses related to business operations are included in
operating profit. Foreign exchange gains and losses associated with financing are recognized in
finance income and expenses.
For those Group entities whose functional and presentation currency is not the euro, the income
statements and statements of financial position are translated into the Group presentation
currency as follows:
•assets and liabilities for each statement of financial position presented are translated
using the exchange rates prevailing at the reporting date;
•income and expenses for each income statement are translated using the average
exchange rates of the reporting period;
•all resulting translation differences are recognized in other comprehensive income.
When a subsidiary is sold, any translation differences are recognized in the consolidated
income statement as part of the gain or loss on the sale.
Goodwill and fair value adjustments to the carrying amounts of assets and liabilities arising on
the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity and
translated into euro using the exchange rates prevailing at the reporting date. Translation
differences arising are recognized in other comprehensive income.
3.    Adoption of new and amended IFRS standards and
interpretations
The following amendments to IFRS standards have become effective on 1 January 2021. They
have not had any material impact on the disclosures or on the amounts reported in these
financial statements.
•Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 Interest Rate
Benchmark Reform – Phase 2
New and revised IFRS standards in issue but not yet effective
At the date of authorization of these financial statements, the Group has not applied the
following new and revised IFRS standards that have been issued but are not yet effective and
had not yet been adopted by the EU (marked with *). The management do not expect the
adoption of these to have a material impact on the Group's financial statements in the future
reporting periods. Those will be adopted as of their effective date.
•IFRS 10 and IAS 28 (amendments): Sale or Contribution of Assets between an
Investor and its Associate or Joint Venture
•Amendments to IAS 1 Classification of Liabilities as Current or Non-current*
•Amendments to IFRS 3 Reference to the Conceptual Framework
•Amendments to IAS 16 Property, Plant and Equipment—Proceeds before Intended
Use
•Amendments to IAS 37 Onerous Contracts – Cost of Fulfilling a Contract
•Annual Improvements to IFRS Standards 2018–2020 Cycle Amendments to IFRS 1,
IFRS 9, IFRS 16 and IAS 41
•IFRS 17 Insurance Contracts and Amendments to IFRS 4 – deferral of IFRS 9
•Amendments to IAS 1 and IFRS Practice Statement 2 - Disclosure of Accounting
Policies*
•Amendments to IAS 8 - Definition of Accounting Estimates*
•Amendments to IAS 12 - Deferred Tax related to Assets and Liabilities arising from a
Single Transaction*
56
4.    Use of judgements and estimates
The preparation of the financial statements in accordance with IFRS requires management to
make estimates and assumptions that affect the amounts reported and disclosed at the
reporting date. Although these estimates are based on management's best knowledge of
current events and actions, actual results may differ from the estimates. In addition,
management judgement is required in the application of accounting policies, especially when
IFRS standard has alternative accounting, valuation and presentation methods.
Management believes that the following accounting principles represent those matters, where
management judgement has the most significant effect on the amounts recognised or where
different estimate could result in significant adjustment to reported carrying amounts within the
next financial year. These are described in more detail in the related notes.
Accounting principle
Estimates made
Judgement applied
Note
Valuation of goodwill
X
X
Provisions
X
Deferred taxes
X
Leases
X
57
PERFORMANCE FOR THE YEAR
This section comprises disclosures related to the performance of the Group, including segment
information, sources of revenue, other operating income and expenses, as well as information
on employee benefits, taxes and earnings per share.
5.    Segment information
Tietoevry Group comprises six operating segments: Digital Consulting, Cloud & Infra, Industry
Software, Financial Services Solutions, International Operations and Product Development
Services. The operating segments are reported separately, except for International Operations
which is included in Other due to its smaller size.
ACCOUNTING POLICIES
The operating segments are reported in a manner consistent with the internal reporting
provided to the Leadership team which has been identified as Tietoevry’s chief operating
decision maker being responsible for allocating resources and assessing performance of
the operating segments as well as deciding on strategy.
Segment reporting is prepared according to IFRS accounting principles. No internal sales
occur between the segments as in the internal reporting, revenue and costs are
recognized directly to the respective customer projects in the service lines. The
performance of segments is assessed based on operating profit (EBIT).
Group level costs related to Global management, Support functions and other non-
allocated costs are not included in the segments but are reported under Other in the
segment reporting.
The reportable segments comprise the following services:
Digital Consulting
The Digital Consulting business comprises consulting services, including business and
technology advisory as well as system integration services and managed application services.
The segment currently focuses on Finland, Sweden and Norway. Services are delivered
primarily by employees based in the Nordic countries while also through global delivery centres.
Tietoevry is a leading vendor in the Norwegian and Finnish consulting market.
Cloud & Infra
The Cloud & Infra business modernizes and secures customers’ businesses with automated
solutions enhanced by a variety of technologies. The infrastructure foundation is to ensure
Nordic customers’ renewal, business continuity and security. Services comprise managed cloud,
security and end-user services including cloud migration advisory and transformation. The
business has a geographical focus in Finland, Sweden and Norway, and the Group is positioned
as the leading provider in Finland and Norway and is among top 3 providers in Sweden.
Services are delivered primarily from both onshore locations in the Nordic countries and the
delivery centre in the Czech Republic.
Industry Software
Industry Software provides with industry-specific software products for business-critical
processes of clients in the public sector and the healthcare and welfare sector as well as in the
forest industry and the energy segments. Customers are mainly in the Nordic countries while
the Group also has industry software for its global customers in the forest sector. Majority of the
business continues to be license-based while the share of software as a service is on the rise.
In the license-based business, revenue comprises solution installations and license fees as well
as maintenance, which is typically based on multi-year agreements.
Financial Services Solutions
Financial Services Solutions helps a wide range of Nordic and global companies in the financial
services industry to digitalize business processes, secure operational efficiency and growth in
an environment of constant regulatory change. The portfolio comprises a comprehensive range
of services and processes, based on flexible modules and innovative scalable software
platforms, from real-time solutions within the areas of payments, cards, wealth management
and credit to running full stack banking and cards operations as well as BPO services.
58
Product Development Services
Product Development Services provides software R&D services with focus on the telecom
sector. Services are provided globally for communications infrastructure companies, consumer
electronics and semiconductor companies as well as automotive industry. Services are currently
provided mainly from global centres in Poland, China, Sweden, the Czech Republic and
Finland. 
Other consists of International Operations including digital consulting services for markets
outside the Nordics with focus on the industrial, public and telecom sectors in Europe and the
healthcare, insurance and professional services in the US. International Operations serves its
non-Nordic customers primarily from India and Ukraine. Other also includes unallocated Group
costs.
Disaggregation of customer revenue by segment
EUR million
2021
2020
Change %
Digital Consulting
667.5
662.0
1
Cloud & Infra
853.8
931.6
-8
Industry Software
522.7
501.1
4
Financial Services Solutions
471.0
418.8
12
Product Development Services
153.3
142.4
8
Other
155.1
130.5
19
Group total
2 823.4
2 786.4
1
Customer revenue by country1)
EUR million
2021
2020
Change %
Finland
639.2
684.7
-7
Sweden
947.2
1 000.3
-5
Norway
981.3
800.6
23
Other
255.7
300.8
-15
Group total
2 823.4
2 786.4
1
1) The distribution of revenue by country is based on the location of the customer. Strategic multi-country customer is
reported in one country based on the primary location of customer engagement.
Customer revenue from fixed-price contracts by segment
EUR million
2021
2020
Digital Consulting
14.4
19.0
Cloud & Infra
6.6
8.5
Industry Software
6.1
6.3
Financial Services Solutions
24.2
15.1
Product Development Services
3.7
4.6
Other
5.5
0.8
Group total
60.5
54.2
Tietoevry does not have individual significant customers as defined in IFRS 8.
Operating profit (EBIT) by segment
EUR million
2021
2020
Change %
Digital Consulting
82.4
70.8
16
Cloud & Infra
30.0
36.6
-18
Industry Software
223.4
38.8
> 100
Financial Services Solutions
43.2
10.0
> 100
Product Development Services
17.3
17.7
-2
Other
-14.1
-27.2
48
Group total
382.0
146.7
> 100
Operating margin (EBIT) by segment
%
2021
2020
Change pp
Digital Consulting
12.3
10.7
2
Cloud & Infra
3.5
3.9
0
Industry Software
42.7
7.7
35
Financial Services Solutions
9.2
2.4
7
Product Development Services
11.3
12.4
-1
Operating margin (EBIT)
13.5
5.3
8
59
Personnel by segment
End of period
Average
2021
Change %
Share %
2020
2021
20201)
Digital Consulting
6 351
2
26
6 220
6 165
6 398
Cloud & Infra
4 682
-2
19
4 795
4 786
4 726
Industry Software
3 169
-8
13
3 452
3 300
3 509
Financial Services
Solutions
3 057
6
13
2 885
2 957
2 890
Product Development
Services
2 104
28
9
1 643
1 748
1 639
Other
5 026
8
21
4 637
4 868
4 626
Group total
24 389
3
100
23 632
23 824
23 788
1) Average represents the period June–December 2020 in alignment with the new reporting structure.
Personnel by country
End of period
Average
2021
Change %
Share %
2020
2021
20201)
Sweden
4 286
-2
18
4 377
4 321
4 397
Norway
4 274
-5
18
4 513
4 373
4 450
India
4 592
10
19
4 173
4 362
4 203
Finland
3 130
3
13
3 042
3 102
3 183
Czech Republic
2 505
2
10
2 457
2 478
2 458
Ukraine
2 123
16
9
1 837
1 996
1 876
Latvia
999
4
4
957
970
942
Poland
710
-5
3
750
734
732
China
842
89
3
445
503
431
Estonia
108
-63
0
290
178
303
Austria
217
18
1
184
193
180
Lithuania
123
18
1
104
109
103
Other
479
-5
2
502
505
530
Group total
24 389
3
100
23 632
23 824
23 788
Onshore countries
12 192
-2
50
12 407
12 296
12 532
Offshore countries
12 197
9
50
11 225
11 528
11 256
Group total
24 389
3
100
23 632
23 824
23 788
1) Average represents the period June–December 2020 in alignment with the new reporting structure.
Non-current assets by country
EUR million
31 Dec 2021
31 Dec 2020
Change %
Finland
85.2
100.7
-15
Sweden
117.6
142.9
-18
Norway
433.5
427.2
1
Other
31.3
42.7
-27
Group total
667.7
713.5
-6
Non-current assets include property, plant and equipment, right of use assets and intangible
assets excluding goodwill.
Depreciation by segment
EUR million
2021
2020
Change %
Digital Consulting
4.4
4.8
-6
Cloud & Infra
43.3
44.0
-2
Industry Software
1.9
1.9
0
Financial Services Solutions
4.0
3.8
3
Product Development Services
0.3
0.3
20
Other
57.3
60.2
-5
Group total
111.2
115.0
-3
Amortization on other intangible assets by segment
EUR million
2021
2020
Change %
Digital Consulting
0.1
0.1
22
Cloud & Infra
4.1
6.5
-37
Industry Software
1.9
2.4
-18
Financial Services Solutions
3.3
3.8
-13
Product Development Services
—
—
—
Other
2.0
2.5
-17
Group total
11.6
15.3
-24
60
Amortization of acquisition-related intangible assets by segment
EUR million
2021
2020
Change %
Digital Consulting
10.5
10.0
4
Cloud & Infra
8.7
8.3
5
Industry Software
6.5
6.5
-1
Financial Services Solutions
21.7
20.7
5
Product Development Services
—
—
—
Other
—
—
—
Group total
47.3
45.5
4
61
6.    Revenue
The business models of the Group consist of continuous services, software solutions, projects
and consulting. Goods mainly include sales of software licenses. Revenue comprises the fair
value for the sale of IT services and goods, net of value-added tax, discounts and exchange
rate differences.
ACCOUNTING POLICIES
Revenue is measured based on the consideration to which the Group expects to be
entitled in a contract with a customer and excludes consideration collected on behalf of
third parties. The Group recognizes revenue when it transfers control of a good or service
to a customer.
The Group typically provides the customers with wide variety of comprehensive services.
The individual service delivery contracts are often structured under a common frame
contract where general terms for the service delivery to the customer are defined. The
content of the delivery, performance obligations and usually also pricing, are defined in the
service delivery contracts. Management judgement is used to identify what is the entirety
of which revenue is recognized; either an individual service delivery contract or a group of
combined contracts.
Revenue from service contracts is based on service volumes or time and materials and
the performance obligations are recognized over the accounting period in which the
services are rendered or project is delivered. The services are generally satisfied and the
control transferred to the customer over time given that either the customer simultaneously
receives and consumes the benefits provided by the Group, or the Group’s performance
does not create an asset with an alternative use for the Group, in which case there is an
enforceable right to payment for work completed to date.
In majority of the businesses, covering continuous services, time and material projects and
consulting, the performance obligations satisfied are invoiced on monthly basis. At the time
of invoicing, a receivable is recognized by the Group as this represents the point in time at
which the right to consideration becomes unconditional, as only the passage of time is
required before payment is due. The standard payment term is 30 days, net, according to
the Group’s Credit Policy.
Goods, typically distinct licenses, that provide a right to use the software, are invoiced on
delivery. The license revenue is recognized at a point in time when the license is delivered,
the legal title has passed, the customer has accepted the license and has access to the
licensed software. Distinct licenses, that provide a right to access the software, are
recognized over the contract period. Contract assets or liabilities do not typically arise in
the businesses described above.
For contracts comprising fixed-price projects, revenue is recognized based on the actual
service provided by the reporting date as a proportion of the total services to be provided.
This is determined based on the cost of actual labour hours spent relative to the total
expected cost of labour hours, as it best depicts the transfer of control to the customer.
Estimates of revenues, costs or progress towards completion are revised if circumstances
change and any resulting increases or decreases in estimated revenues or costs are
reflected in profit or loss in the period in which the circumstances that give rise to the
revision become known by the management. Invoicing and customer payments in the
fixed-price projects follow the payment schedule defined in the customer contract. If the
services rendered by the Group exceed the payment, a contract asset is recognized, and if
the payments exceed the services rendered, a contract liability is recognized.
The customer contracts of the Group typically comprise several of the business models
described above. The most appropriate presentation on how the nature, amount, timing
and uncertainty of revenue and cash flows are affected by economic factors is considered
to be the disaggregation of revenue by segment, presented in the segment information 
note 5. The disaggregation of customer sales from long-term fixed-price contracts by
segment represents the revenue from contracts for which the risks are different compared
to other contracts with customers.
Some contracts include delivery of hardware together with a variety of services from the
Group. Hardware is usually provided by another service provider. The installation of
hardware is simple, does not include an integration service from the Group and could be
performed by another party. It is, therefore, accounted for as a separate performance
obligation. In these contracts, Tietoevry acts as an agent, if the Group does not obtain
control of the hardware provided by another party before it is transferred to the customer,
or as a principal if the control is obtained.
62
Where the contracts include multiple performance obligations, the transaction price is
allocated to each performance obligation based on the stand-alone selling prices, which
are observable from the contracts and represent prices for services rendered in similar
circumstances to similar customers. Revenue from contracts granting a discount
retrospectively to the customer is recognized based on the price specified in the contract,
net of the estimated discounts. Discounts are estimated based on management's
experience of the earlier purchases of the customers under similar contracts. This
estimation is regularly updated during the contract period. Revenue is only recognized to
the extent that it is highly probable that a significant reversal in the amount of cumulative
revenue recognized will not occur when the uncertainty associated with the variable
consideration is subsequently resolved.
In settlement agreement cases, the settlement consideration is reduced from revenue
when a settlement agreement is signed with the customer.
The Group grants assurance type of warranties which guarantee that the delivery complies
with agreed specifications. These are accounted for in accordance with IAS 37 Provisions,
Contingent Liabilities and Contingent Assets.
The Group does not have any contracts where the period between the transfer of the
promised goods or services to the customer and payment by the customer exceeds one
year. Consequently, the Group does not adjust any of the transaction prices for the time
value of money.
The Group capitalizes material costs of set-up activities related to transition or
implementation projects in the initial phase of continuous operating service contracts,
when the criteria for capitalization according to IFRS 15 are met. Management judgement
has been used when developing an internal guidance on what kind of tasks are defined as
set-up activities in the Group. The set-up activities do not result in the transfer of a
promised good or service and are not identified as a performance obligation to the
customer. The capitalized costs of a contract are amortized during the period when the
revenue for related continuous operating service contract is recognized.
Assets and liabilities related to contracts with customers
EUR million
Note
31 Dec 2021
31 Dec 2020
1 Jan 2020
Trade receivables
14
372.8
358.9
443.5
Contract assets
14
52.5
50.1
68.3
Contract liabilities
17
56.0
56.3
41.9
Decreases due to business disposals during 2021 were EUR 1.6 million in trade receivables,
EUR 6.1 million in contract assets and 5.8 million in contract liabilities.
Revenue recognised from the opening value of contract liabilities was EUR 47.8 (28.8) million.
Order backlog
Transaction price allocated to all fully or partially unsatisfied performance obligations (order
backlog) amounted to EUR  3 513  (3 350) million at the end of the year. Of the backlog, 50% is
expected to be recognized as revenue during 2022. The order backlog includes all signed
customer orders that have not been recognized as revenue, including estimates of the value of
consumption-based contracts.
Transaction price allocated to fully or partially unsatisfied fixed-price contracts amounted to EUR
63.5 (76.8) million, of which 78% or EUR 49.7 million is expected to be recognized as revenue
during 2022.
Assets recognized from costs to fulfil a contract
EUR million
2021
2020
Capitalized set-up costs on 31 Dec
21.2
25.0
Amortization of capitalized set-up costs
6.6
8.3
In the statement of financial position, capitalized set-up costs of EUR 15.9 (13.2) million are
presented within other non-current receivables and current portion of EUR 5.3 (11.9) million in
trade and other receivables.
63
7.    Other operating income and expenses
Other operating income includes income other than that associated with the principal activities
of Tietoevry, such as capital gains and foreign exchange gains on derivatives. Other operating
expenses mainly relates to information and communication technology and premises related
costs as well as professional services such as consulting and marketing. 
ACCOUNTING POLICIES
Government grants
Government grants are recognized as other operating income on a systematic basis over
the periods necessary to match them with the related costs that they are intended to 
compensate.
Research and development costs
Research costs are expensed when incurred. Development costs related to major new
software products are capitalized as intangible assets when it is probable that the
development will generate future economic benefits for the Group, and certain criteria
related to commercial and technological feasibility are met. Development costs comprise
service and solution development focusing on, for example, industry-specific software,
customer experience management and security services, as well as cloud services.
Additionally, the costs for related internal development, e.g. automation in infrastructure
services, are included in development costs.
Other operating income
EUR million
2021
2020
Gain on sale of tangible assets, subsidiaries
and business operations
104.1
1.3
Change in fair value of derivatives
7.4
0.8
Joint venture management fees
1.6
3.5
Other
11.9
6.0
Total
125.1
11.6
In 2021, Tietoevry sold its Oil & Gas software business as well as the software businesses
Alystra, Jydacom and TRYGG/2000 and recognised a total gain of EUR 104.0 million. More
information in note 26.
Other operating expenses
EUR million
2021
2020
Information and communication technology
141.3
136.9
Premises related costs
44.4
47.9
Professional services and marketing
42.5
50.7
Other operating expenses
27.0
37.4
Total
255.2
272.9
Development costs
Tietoevry’s offering development costs amounted to around EUR 127 (135) million, representing
4.5% (4.8) of the Group's revenue. Of these costs, EUR 42.6 (51.0) were capitalized. In 2021,
the focus was on Industry Software, especially solutions for Financial Services and Health &
Care.
Fees to auditors
EUR million
2021
2020
Audit fees
1.3
1.3
Audit related
0.2
0.1
Tax advisory
0.1
0.1
Other services
0.2
0.5
Total
1.8
2.0
64
8.    Employee expenses
Employee expenses consist of wages and salaries and related social costs. Tietoevry has also
post-employment benefit plans as well as share-based incentive plans for key employees.
Termination benefits refer to benefits arising from termination of employment, not performance
of work.
ACCOUNTING POLICIES
Employee benefits are recognised in the period in which services are rendered by the
employees. Termination benefits are recognised at the time an agreement between the
Group and the employee is made and no future service is rendered by the employee in
exchange for the benefits.
Share-based incentive plans
Tietoevry has share-based incentive plans for its key employees which are accounted for
as equity-settled. The plans are valued at fair value based on the market price of Tietoevry
share at the grant date and recognized as an employee benefit expense during the vesting
period with a corresponding entry in equity. At each reporting date, the number of shares
that are expected to vest from the Group’s share-based incentive plans is revised. As part
of this evaluation, the changes in the forecasted performance of the Group, the expected
turnover of the personnel participating in the plans and other information impacting the
number of shares to vest, is taken into consideration. Any adjustments to the initial
estimates is recognized in profit or loss and a corresponding adjustment is made to equity.
Employee expenses
EUR million
2021
2020
Wages and salaries
1 174.8
1 122.3
Termination benefits
0.2
25.1
Post-employment benefits
Defined contribution plans
104.5
96.6
Defined benefit plans
1.5
2.9
Other statutory social costs
217.8
198.9
Share-based payments
8.7
8.6
Other personnel expenses
19.5
31.1
Total
1 527.0
1 485.6
In 2021, Tietoevry initiated employee consultations regarding the Cloud & Infra business. In
2020, the Group announced integration related restructuring measures including employee
consultation processes which mainly concerned Sweden, Norway, Finland and India.
Management remuneration
2021
2020
EUR thousand
President
and CEO
Leadership
team
President
and CEO
Leadership
team
Salaries and benefits
842.3
3 938.1
807.0
3 652.7
Bonuses
713.1
1 239.6
1 511.1
2 392.3
Share-based payments
922.2
1 808.4
771.8
1 547.0
Statutory pensions
250.3
483.4
200.2
595.0
Supplementary pensions
205.1
354.1
121.1
261.2
Total
2 933.0
7 823.6
3 411.2
8 448.2
The President and CEO, Kimmo Alkio is entitled to a bonus corresponding maximum of 150% of
the annual base salary based on the Group's external revenue, profit, and achievement of
strategic goals when achievements exceed the targets set. The annual contribution for the
President and CEO's supplementary pension arrangement is 23% of the annual base salary.
The President and CEO's retirement age is 63. In case his assignment is terminated, the period
of notice is 12 months and the severance payment is equivalent to the base salary and the
short-term target incentive for six months, in addition to the salary for the notice period. The
President and CEO participates in the Long-term incentive programmes according to respective
65
terms and conditions decided by the Board of Directors. In 2021, after deductions for applicable
taxes, a total of 9 729 (13 947) shares were delivered to the President and CEO.
The other Leadership team members are entitled to a bonus corresponding maximum of 100%
of the annual base salary based on their individual goals when achievements exceed the targets
set. The annual contribution for the Leadership team members' supplementary pension
arrangement is 15% of the annual base salary. The retirement age of the Leadership team
members is according to national legislation. The termination terms vary and the amounts
correspond to the periods of notice. The Leadership team members participate in the Long-term
incentive programmes according to respective terms and conditions decided by the Board of
Directors. In 2021, after deductions for applicable taxes, a total of 20 797 (34 344) shares were
delivered to the Leadership team members.
Remuneration for the Board of Directors
EUR thousand
2021
2020
Board members at 31 Dec 2021
Tomas Franzén, Chairperson Board and RC
168.2
160.2
Timo Ahopelto, Deputy Chairperson
98.4
81.4
Liselotte Hägertz Engstam
85.4
77.4
Harri-Pekka Kaukonen, Chairperson ARC
109.4
105.4
Angela Mazza Teufer1)
61.8
—
Katharina Mosheim
70.6
62.6
Niko Pakalén
82.2
82.2
Endre Rangnes
79.8
78.2
Leif Teksum
78.2
90.9
Rohan Haldea2)
60.2
78.5
Salim Nathoo3)
70.2
113.3
Tommy Sander Aldrin, personnel rep.
15.0
26.2
Ola Hugo Jordhøy, personnel rep.
15.0
26.2
Anders Palklint, personnel rep.
15.0
26.2
Ilpo Waljus, personnel rep.
15.0
26.2
Total
1 024.4
1 034.9
1) From 25 March 2021
2) Until 7 September 2021
3) Until 19 July 2021
Each member of the Board of Directors receives a fixed annual remuneration and additional
meeting based remuneration. According to the decision by the Annual General Meeting, the
yearly remuneration is as follows: Chairperson EUR 125 000, Deputy Chairperson EUR 70 000,
and ordinary member EUR 53 000. In addition to these fees, the Chairperson of a permanent
Board Committee receives an annual fee of EUR 20 000 and a member of a permanent Board
Committee receives an annual fee of EUR 10 000. The meeting based remuneration is EUR
800 for each Board meeting and for each permanent or temporary Committee meeting.
Remuneration for employee representatives is an annual fee of EUR 15 000. 
The Annual General Meeting also approved that part of the fixed annual remuneration may be
paid in the company’s shares purchased from the market. An elected member of the Board of
Directors may, at his/her discretion, choose to receive the fee from the following five
alternatives:
1.No cash, 100% in shares
2.25% in cash, 75% in shares
3.50% in cash, 50% in shares
4.75% in cash, 25% in shares, or
5.100% in cash, no shares.
The shares will be purchased in accordance with an acquisition programme prepared by the
company. If the remuneration cannot be paid in shares due to insider regulation, termination of
the Board member’s term of office or other reason relating to the member of the Board, the
remuneration shall be paid fully in cash. In addition to the share remuneration, the Board
members do not belong to or are not compensated with other share-based arrangements, nor
do the members have any pension plans at Tietoevry.
The Shareholders' Nomination Board based on shareholdings as at 31 August 2021 consisted
of the following representatives announced by Tietoevry’s shareholders:
•Petter Söderström, Investment Director, Solidium Oy
•Gustav Moss, Vice President, Cevian Capital AB
•Alexander Kopp, Investment Manager, Incentive AS
•Mikko Mursula, Deputy CEO, Ilmarinen Mutual Pension Insurance Company
•Tomas Franzén, Chairperson of the Board of Directors, TietoEVRY Corporation.
66
Share-based incentive plans
The aim of Tietoevry's share-based incentive plans is to align the objectives of shareholders and
key employees in order to increase the value of the company in the long-term. At the end of
2021, Tietoevry's share-based incentive plans included Performance Share Plans 2019–2021,
2020–2022 and 2021–2023 as well as Restricted Share Plans 2019–2021, 2020–2022 and
2021–2023. The rewards from the plans will be paid partly in the company’s shares and partly in
cash. The cash proportion is intended to cover taxes and tax-related costs arising from the
reward.
As a rule, no reward will be paid, if a participant´s employment or service ends before the
reward payment. The Board of Directors anticipates that share rewards to be delivered to the
participants under the plans will consist of shares to be acquired from the market. Thus, no new
shares will be issued in connection with the plans.
The Performance Share Plan 2018–2020 and the Restricted Share Plan 2018–2020 ended in
2021. Based on the achievements of the targets a total of 159 823 gross shares were earned
and of these 87 463 net shares were delivered to the participants. Tietoevry used its treasury
shares for the reward payments.
Future cash payment to be made to the tax authorities from share-based payments is estimated
at the end of the period at EUR 15.3 million.
Main terms and conditions of the share-based incentive plans
Performance Share Plan
2019–2021
2020–2022
2021–2023
Plan launched
16 January 2019
18 December 2019
16 February 2021
Performance Period
2019–2021
2020–2022
2021-2023
Vesting conditions
Total Shareholder Return of Tietoevry share (TSR), strategic target related to Tietoevry's growth (not in 2022–2022 plan) and Tietoevry's Earnings per Share
(EPS). Valid employment or director agreement of a key employee upon the reward payment.
Exercised
In shares and cash in 2022
In shares and cash in 2023
In shares and cash in 2024
Number of participants on 31 Dec 2021
80
111
119
Other
On 31 Dec 2021, rewards to be paid correspond to
the value of approximate number of 315 466
Tietoevry gross shares.
On 31 Dec 2021, rewards to be paid correspond to
the value of approximate number of 548 692
Tietoevry gross shares.
On 31 Dec 2021, rewards to be paid correspond to
the value of approximate number of 545 720
Tietoevry gross shares.
Restricted Share Plan
2019–2021
2020–2022
2021–2023
Plan launched
16 January 2019
18 December 2019
16 February 2021
Vesting period
2019–2021
2020–2022
2021-2023
Vesting conditions
Valid employment or director agreement of a key employee upon the reward payment.
Exercised
In shares and cash in 2022
In shares and cash in 2023
In shares and cash in 2024
Number of participants on 31 Dec 2021
160
404
465
Other
On 31 Dec 2021, rewards to be paid correspond to
the value of approximate number of 61 549
Tietoevry gross shares.
On 31 Dec 2021, rewards to be paid correspond to
the value of approximate number of 243 730
Tietoevry gross shares.
On 31 Dec 2021, rewards to be paid correspond to
the value of approximate number of 238 305
Tietoevry gross shares.
67
Assumptions made in determining the fair value of Tietoevry's Share-based
incentive plans
For Performance Share Plans and Restricted Share Plans, the fair value has been determined
at grant using the fair value of the company share as of the grant date, expected outcome and
expected dividends.
The fair value of social costs settled in cash are remeasured at each reporting date until
settlement.
For share plan grants made in 2021, the fair value of the part recognised into equity has been
determined at grant date using the following share price and expected dividends. The part
recognised into liability is based on the share price at the end of the reporting period:
•Share price at grant: EUR 27.27
•Expected dividends: EUR 4.50
•Share price at year-end: EUR 27.48
Share option programme transferred from EVRY
As part of the Merger plan, it was agreed that EVRY's incentive plans will continue and will be
transformed in a value neutral way into restricted stock units or performance shares in the
combined company, with equivalency on all material respects with regards to economic value,
vesting conditions and other terms and conditions, taking into account the strike price of the
options and by applying an option conversion ratio of 1:0.1423. Any existing right for EVRY to
settle options and/or restricted stock units under the plans in cash, will continue as a right for the
combined company.  37 employees were included in the programmes at 31 December 2021.
The Board of Directors anticipates that share rewards to be delivered to the participants under
the plans will consist of shares to be acquired from the market. Thus, no new shares will be
issued in connection with the plans.
The rewards earned in 2020 from Long-Term Incentive Plan 2017 and Long-Term Incentive Plan
2018 were paid in 2021. Based on the achievements of the targets a total of 112 440 gross
shares were earned and of these 55 928 net shares were delivered to the participants. Tietoevry
used its treasury shares for the reward payments.
Future cash payment to be made to the tax authorities from share-based payments is estimated
at the end of the period at EUR 0.8 million.
Interim Restricted Share Plan (Conversion from EVRY plans)
Long-Term Incentive Plan 2018
Plan launched
December 2018
Vesting period
1/3 in 2019, 1/3 in 2020 and 1/3 in 2021
Vesting conditions
Valid employment or director agreement upon the reward payment and during lock-in period.
Awarded shares will be be locked in and may not be sold for 12 months following the vesting dates.
Exercised
In shares and cash in 2020, 2021 and 2022
Number of participants on 31 Dec 2021
37
Other
On 31 Dec 2021, rewards to be paid correspond to the value of approximate number of 57 102 Tietoevry gross shares.
68
Share-based payments included in employee benefit expenses
EUR million
2021
2020
Equity-settled share-based incentive plans
8.7
8.6
Social costs settled in cash1)
1.4
0.6
Total
10.1
9.2
1) Tietoevry's share-based incentive plans are accounted for as equity-settled. Social costs from the plans are
reported as cash-settled.
69
9.    Income taxes
Income tax expenses comprise of current and deferred tax. Deferred tax assets and liabilities
charged by the same taxing authority are netted and, therefore, shown net on the statement of
financial position.
ACCOUNTING POLICIES
Tax expense for the period includes current taxes of the Group companies based on
taxable profit for the year, together with tax adjustments for previous years and changes in
deferred taxes. Tax is recognized in the income statement, except to the extent that it
relates to items recognized in other comprehensive income or directly in equity, in which
case the related income tax is also recognized in other comprehensive income or directly
in equity, respectively. The share of results in joint ventures is reported in the income
statement based on the net result and thus, including the income tax effect.
Deferred  income tax is recognized, using the liability method, on temporary differences
between the tax bases of assets and liabilities and their carrying amounts in the
consolidated financial statements as well as on tax loss carry forwards. Deferred income
tax is determined using the tax rates and laws which have been enacted or substantively
enacted at the reporting date and are expected to apply when the related deferred income
tax asset is realized or the deferred income tax liability is settled. Deferred taxes are not
recognized on temporary differences related to investments in subsidiaries to the extent
that they will probably not be reversed in the foreseeable future.
A deferred tax asset is recognized only to the extent that it is probable that future taxable
profits will be available against which the asset can be utilized. The deferred tax assets
and liabilities arising from consolidation are recognized in the consolidated statement of
financial position if it is probable that the related tax effects will occur.
ACCOUNTING ESTIMATES AND JUDGEMENTS
At each reporting date, the management estimates the amount of probable future taxable
profits against which unused tax losses can be utilized. As the actual profits may differ
from the forecasts, the change will affect the taxes in future periods.
The group operates globally and is, therefore subject to changing tax laws in multiple
jurisdictions. The interpretation of tax legislation requires management judgement, and the
applied interpretations may include uncertainties.
Income tax expense in income statement
EUR million
2021
2020
Current taxes
48.9
28.0
Change of deferred taxes
7.3
0.5
Taxes for prior years
6.0
-0.6
Total
62.2
27.9
Reconciliation of income tax expense
Profit before taxes
353.8
122.4
Tax calculated at the domestic corporation tax rate of 20%
70.8
24.5
Effect of different tax rates in foreign subsidiaries
3.8
-0.5
Taxes for prior years
6.0
-0.6
Deferred taxes from previous year
-4.2
—
Tax effect of non-deductible expenses and tax exempt income
-16.3
2.0
Tax on foreign dividend distribution
4.1
4.1
Other items
-2.0
-1.6
Total
62.2
27.9
Effective tax rate, %
17.6
22.8
Deferred tax assets and deferred tax liabilities
EUR million
31 Dec 2021
31 Dec 2020
Deferred tax assets
19.1
35.6
Deferred tax liabilities
9.1
19.8
Net deferred tax asset
10.0
15.8
Majority of the deferred tax assets and liabilities are expected to be recovered after more than
12 months.
70
Movements in deferred tax assets and liabilities during the year
EUR million
1 Jan 2021
Charged to income
statement
Charged to other
comprehensive
income
Acquisitions and
disposals
Other changes
31 Dec 2021
Deferred tax asset
Provisions
4.8
-0.9
—
-0.6
0.3
3.6
Employee benefits
12.1
-1.6
0.4
—
0.9
11.8
Depreciation difference
11.4
-3.8
—
—
0.1
7.7
Other temporary difference
8.4
1.2
—
—
0.2
9.8
Revenue recognition
9.5
-0.4
—
—
0.4
9.5
Tax losses carried forward
57.4
-9.7
—
—
1.9
49.6
Total gross
103.6
-15.2
0.4
-0.6
3.8
92.0
Offset against deferred tax liabilities
-68.0
-72.9
Total net
35.6
19.1
Deferred tax liability
Intangible assets
72.1
-10.8
—
—
2.8
64.1
Untaxed reserves
13.0
3.4
—
—
-6.9
9.5
Other temporary difference
2.7
-0.5
—
-1.0
7.2
8.4
Total gross
87.8
-7.9
—
-1.0
3.1
82.0
Offset against deferred tax assets
-68.0
-72.9
Total net
19.8
9.1
Net deferred tax asset
15.8
-7.3
0.4
0.4
0.7
10.0
On 31 Dec 2021, the group´s unused tax loss carry forwards amounted to EUR 239.3 (263.0) million pertaining deferred tax asset of EUR 49.6 (57.4) million. These losses relate mainly to Norway and
Sweden and have no expiry date. Based on profit forecasts, it is probable that there will be sufficient future taxable profits available against which these tax losses can be utilized.
On 31 Dec 2021, the group had tax loss carry forwards amounting to EUR 0.8 (3.9) million pertaining deferred tax asset of EUR 0.2 (0.9) million, which were not recognized due to uncertainty of
utilization.
The group does not have any material uncertain tax positions in accordance with IFRIC 23 Uncertainty over Income Tax Treatments.
71
EUR million
1 Jan 2020
Charged to income
statement
Charged to other
comprehensive income
Other changes
31 Dec 2020
Deferred tax asset
Provisions
6.3
-1.3
—
-0.2
4.8
Employee benefits
12.7
-0.9
-0.3
0.6
12.1
Depreciation difference
15.9
-3.6
—
-0.9
11.4
Other temporary difference
9.8
0.3
—
-1.7
8.4
Revenue recognition
9.6
0.1
—
-0.2
9.5
Tax losses carried forward
59.0
1.8
—
-3.4
57.4
Total gross
113.3
-3.6
-0.3
-5.8
103.6
Offset against deferred tax liabilities
-60.1
-68.0
Total net
53.2
35.6
Deferred tax liability
Intangible assets
79.4
-6.1
—
-1.2
72.1
Untaxed reserves
6.6
-0.7
—
7.1
13.0
Other temporary difference
6.8
3.7
—
-7.8
2.7
Total gross
92.8
-3.1
—
-1.9
87.8
Offset against deferred tax assets
-60.1
-68.0
Total net
32.7
19.8
Net deferred tax asset
20.5
-0.5
-0.3
-3.9
15.8
72
10.    Earnings per share
The total number of Tietoevry's shares on 31 December 2021 amounted to 118 425 771. At the
end of the reporting period, the number of shares in the company's or its subsidiaries'
possession totalled 7 587, representing 0.01% of the total number of shares and voting rights.
ACCOUNTING POLICIES
Basic Earnings per share (EPS) is calculated by dividing the net profit attributable to the
shareholders of the Parent company by the weighted average number of shares in issue
during the year, excluding shares purchased by Tietoevry and held as own shares.
Diluted earnings per share is calculated by adjusting the weighted average number of
shares outstanding during the year with the shares estimated to be delivered based on the
share-based incentive plans.
2021
2020
Net profit for the financial year attributable to owners of the Parent
company (EUR million)
291.6
94.5
Earnings per share (EUR)
Basic
2.46
0.80
Diluted
2.46
0.80
Weighted average number of shares during the year
Basic
118 408 223
118 378 269
Effect of dilutive share-based incentive plans
276 585
219 550
Diluted
118 684 808
118 597 819
73
INVESTED CAPITAL AND WORKING CAPITAL ITEMS
This section includes disclosures describing the assets that form the basis for the activities of
Tietoevry and the related liabilities.
11.    Intangible assets and impairment testing of goodwill
Tietoevry's intangible assets comprise mainly of goodwill, internally developed software
(capitalized development costs), and intangible assets acquired in business combinations, such
as technology, trademarks and customer relationships. Intangible assets also include software
licenses. Tietoevry does not have any intangible assets with indefinite useful lives other than
goodwill.
ACCOUNTING POLICIES
Other intangible assets than goodwill are recognized initially at cost. An intangible asset is
recognized only if it is probable that the future economic benefits attributable to the asset
will flow to the Group and the cost of the asset can be measured reliably. All other costs
are expensed as incurred.
After initial recognition, intangible assets are measured at cost less amortizations and
accumulated impairment losses. Intangible assets are amortized over their useful lives
with the straight-line method. Assets that are subject to amortization are tested for
impairment whenever events or changes in circumstances indicate that the carrying
amount may not be recoverable. If the carrying amount of the intangible asset exceeds its
recoverable amount, an impairment loss equal to the difference is recognized in profit or
loss. 
Internally developed software
Development costs related to major new software products are capitalized as intangible
assets when it is probable that the development will generate future economic benefits for
the Group, and certain criteria related to commercial and technological feasibility are met.
Development projects are analysed individually to determine the moment when the project
has reached a milestone after which capitalization of development costs can start.
Capitalization is subject to CFO's approval. Only costs which are directly attributable to the
development are capitalised.
Subsequent to initial recognition, these costs are measured at cost less accumulated
amortization and impairment losses. Amortization period for the internally developed
software depends on the technology renewal cycle and contract duration. Internally
developed software for which amortizations have not yet started are tested for impairment
on annual basis by comparing the assets' carrying amount with its recoverable amount. If
the carrying amount exceeds the recoverable amount, an impairment loss equal to the
difference is recognized in profit or loss. 
Intangible assets recognised from acquisitions
Intangible assets acquired in business combinations are measured at fair value at the
acquisition date. These are usually customer or technology related and have finite useful
lives.
Gains and losses on disposal of intangible assets are included in other operating income
and expenses.
The Group applies the following useful lives:
Years
Software acquired separately
3
Other intangible assets
3–10
Technology related intangible assets recognized at fair value from acquisitions
3–15
Customer related intangible assets recognized at fair value from acquisitions
2–10
Trademark recognized at fair value from acquisitions
6
Internally developed software (capitalized development costs)
5–15
74
Goodwill
Goodwill arising on a business combination represents the excess of the aggregate of the
consideration transferred, the amount of non-controlling interests in the acquiree and
previously held equity interest in the acquiree over the fair value of the Group’s share of
the identifiable net assets acquired. Goodwill is measured at cost less accumulated
impairment losses. It is not amortized, but tested for impairment at least annually or
whenever events or changes in circumstances indicate that the carrying amount may not
be recoverable. For the purpose of impairment testing, goodwill is allocated to the
operating segments of the Group, which are the cash generating units (CGU) expected to
benefit from the synergies of the business combination. If the carrying amount of goodwill
allocated to the operating segments exceeds its recoverable amount, an impairment loss
equal to the difference is recognized in profit or loss. The recoverable amount is the higher
of the value in use represented by the net present value of future cash flows and the fair
value less costs to sell. Impairment losses on goodwill are not reversed.
In respect of joint ventures, goodwill is included in the carrying amount of the investment.
ACCOUNTING ESTIMATES AND JUDGEMENTS
Estimates are made when determining the fair values of assets acquired in a business
combination. The valuation requires management to determine the appropriate valuation
technique and inputs for fair value measurements, such as discount rate.
Determining whether goodwill is impaired requires an estimation of the value-in-use of the
cash-generating units (CGU) to which goodwill has been allocated. The value-in-use
calculation requires management to estimate the future cash flows expected to arise from
the CGUs and an appropriate discount rate to calculate present value.
While management believes that the used estimates and assumptions are sufficiently
reasonable, there are uncertainties which could materially affect the valuations.
75
Intangible assets
EUR million
Goodwill
Software
acquired
separately
Intangible assets
recognized from
acquisitions1)
Internally
developed
software2)
Other
Advance
payments
Total
Acquisition cost 1 Jan 2021
1 974.4
48.2
301.7
240.0
40.3
1.3
2 605.9
Additions
—
5.0
—
42.6
1.3
2.7
51.7
Disposals
-77.6
-5.0
-2.7
-6.0
-3.8
—
-95.1
Reclassifications
—
1.2
—
-0.9
0.0
-0.4
-0.1
Translation differences
46.9
0.2
9.6
9.6
0.3
-0.0
66.6
Acquisition cost 31 Dec 2021
1 943.7
49.6
308.6
285.3
38.2
3.5
2 628.9
Accumulated amortization and impairments 1 Jan 2021
—
-42.4
-67.8
-97.3
-38.3
-0.7
-246.6
Disposals
—
5.0
2.1
3.8
3.7
—
14.6
Amortization
—
-4.5
-47.3
-6.6
-0.4
—
-58.9
Reclassifications
—
-0.4
—
0.5
0.0
—
0.1
Translation differences
—
-0.2
-2.4
-3.7
-0.3
0.0
-6.5
Accumulated amortization and impairments 31 Dec 2021
—
-42.5
-115.4
-103.3
-35.3
-0.7
-297.3
Carrying value 1 Jan 2021
1 974.4
5.8
233.9
142.7
1.9
0.5
2 359.3
Carrying value 31 Dec 2021
1 943.7
7.1
193.2
182.0
2.8
2.8
2 331.6
1) Includes technology and customer related intangible assets as well as trademark recognized at fair value from acquisitions.
2) Comprises mainly the development of Tietoevry's Lifecare and Core banking & Payment solutions.
76
EUR million
Goodwill
Software
acquired
separately
Intangible assets
recognized from
acquisitions1)
Internally
developed
software2)
Other
Advance
payments
Total
Acquisition cost 1 Jan 2020
2 023.1
44.9
318.1
222.6
42.0
2.5
2 653.2
Additions
—
1.6
—
51.0
0.0
0.5
53.2
Disposals
—
-0.4
-4.9
-27.5
-1.8
-0.1
-34.8
Reclassifications
—
2.3
—
—
0.2
-1.7
0.8
Translation differences
-48.7
-0.2
-11.4
-6.1
-0.2
0.0
-66.6
Acquisition cost 31 Dec 2020
1 974.4
48.2
301.7
240.0
40.3
1.3
2 605.9
Accumulated amortization and impairments 1 Jan 2020
—
-36.4
-26.4
-88.2
-38.1
-0.9
-190.0
Disposals
—
0.4
4.9
27.5
1.8
0.1
34.8
Amortization
—
-5.9
-45.5
-7.4
-2.0
—
-60.8
Impairments
—
—
—
-27.5
—
—
-27.5
Reclassifications
—
-0.7
—
0.1
-0.1
—
-0.7
Translation differences
—
0.1
-0.9
-1.8
0.1
0.0
-2.4
Accumulated amortization and impairments 31 Dec 2020
—
-42.4
-67.8
-97.3
-38.3
-0.7
-246.6
Carrying value 1 Jan 2020
2 023.1
8.5
291.7
134.4
3.8
1.7
2 463.2
Carrying value 31 Dec 2020
1 974.4
5.8
233.9
142.7
1.9
0.5
2 359.3
1) Includes technology and customer related intangible assets as well as trademark recognized at fair value from acquisitions.
2) Comprises mainly the development of Tietoevry's Lifecare and Core banking & Payment solutions. As part of the integration activities, the Group recognized an impairment loss of EUR 18.4 million due to harmonization of product development
projects. In addition, the Group decided to end the common SmartUtilities platform due to the fact that a standard solution does not fulfil the individual needs of Nordic utilities companies resulting to an impairment of EUR 9.1 million.
77
Impairment testing of goodwill
The annual impairment testing was carried out in the fourth quarter 2021 in line with Group
accounting policy. The Group is organized into six service lines which are Digital Consulting,
Cloud & Infra, Industry Software, Financial Services Solutions, Product Development Services
and International Operations. These six service lines form the Group's operating segments and
Tietoevry reports separately five of them and includes International Operations under Other in
the segment reporting due to its smaller size. See note 5 for service line information. These six
service lines form the cash-generating units (CGU) providing services to selected customers in
their market segments, and represent the lowest level at which goodwill is monitored for internal
management purposes.
At the end of 2021, goodwill of the Group has been allocated as follows:
Carrying amount of goodwill by CGU
EUR million
31 Dec 2021
31 Dec 2020
Digital Consulting
483.4
474.5
Cloud & Infra
523.9
508.6
Industry Software
497.9
561.8
Financial Services Solutions
344.6
332.9
Product Development Services
54.0
54.8
International Operations
39.8
41.9
Total
1 943.6
1 974.4
Compared to 31 Dec 2020, the decrease in the total goodwill is EUR 30.8 million. EUR 78.3
million was allocated to the divestments (see note 26) and a change of EUR 47.5 million was
due to currency effects.
As a result of the impairment testing, no impairment was identified.
Recoverable amounts
The recoverable amounts of the CGUs of Tietoevry are determined based on value-in-use
calculations which are prepared using discounted cash flow projections. Annually, management
of the Group defines the long-term ambitions and strategic objectives for the next years taking
into account for example industry growth forecasts obtained from external sources as well as
salary increase assumptions. The strategic objectives serve as basis for the service lines' long-
term plans which are reviewed and approved by the Group's top management. 
The planning horizon covers five-year period including key assumptions for sales growth rate,
development of EBITDA, capital expenditure including investments for right-of-use assets, tax
payments and changes in net working capital. Forecasted EBITDA margins are adjusted for
expected efficiency improvements. The key assumptions used are based on past experience
and reflects management's expectations of future development of sales prices, business mix,
costs, market shares and volumes.
Subsequent to the five-year projection period the growth rate used is 1%, which does not
exceed the expectations of growth in real terms.
Discount rate
The discount rate applied to the cash flow projections is the weighted average pre-tax cost of
capital (WACC). The components of the WACC rates are risk-free rate, market risk premium,
country risk premium, industry specific beta, cost of debt and debt equity ratio. The risk-free rate
is based on 30-year German government bond adjusted by the weighted average inflation
differential between Germany and the countries where each CGU has operations. The discount
rates are also adjusted for the additional business risk of the CGUs. The pre-tax discount rates
for the CGUs vary between 6% and 12%.
Assumptions used in discounting the cash flow projections by the CGUs:
2021
Five-year period 2022–2026
%
Terminal
growth rate
Pre-tax WACC
Digital Consulting
1
6.1
Cloud & Infra
1
6.1
Industry Software
1
6.1
Financial Services Solutions
1
6.4
Product Development Services
1
10.8
International Operations
1
12.0
78
Sensitivity analysis
Value-in-use calculation for each CGU is most sensitive to changes in WACC and EBITDA
margin assumptions. No reasonable change in key assumptions would result in recognition of
impairment loss in any of the CGUs. In Cloud & Infra, an increase of 5 percentage point in pre-
tax WACC would cause the recoverable amount to equal the carrying amount. Furthermore,
a 3 percentage point decrease in the long-term EBITDA margin would cause the recoverable
amount of Cloud & Infra to equal the carrying amount.
79
12.    Property, plant and equipment
Tietoevry's property, plant and equipment comprise mainly of information and communication
technology (ICT) equipment.
ACCOUNTING POLICIES
Property, plant and equipment are measured at cost less accumulated depreciation and
impairment losses.
Land is not depreciated. Property, plant and equipment acquired in business combinations
are measured at fair value at the acquisition date. Depreciation is recognized according to
plan based on the estimated economic lives of the individual assets and accounted for in
accordance with the straight-line method. The assets' residual useful lives are reviewed,
and adjusted if appropriate, at each reporting date.
Assets that are subject to depreciation are tested for impairment whenever events or
changes in circumstances indicate that the carrying amount may not be recoverable. If the
carrying amount of the asset exceeds its recoverable amount, an impairment loss equal to
the difference is recognized in profit or loss. 
The group applies the following useful lives:
Years
Buildings and structures
25–40
Data processing equipment1)
1–5
Other machinery and equipment
5
Other tangible assets
5
1) Purchases of personal computers are expensed immediately.
80
Property, plant and equipment
EUR million
Land
Buildings and
structures
Machinery and
equipment
Other tangible
assets
Advance payments
and work in
progress
Total
Acquisition cost 1 Jan 2021
1.2
3.8
398.8
72.5
8.0
484.3
Additions
—
—
19.1
0.7
10.4
30.2
Disposals
—
—
-30.0
-1.4
-0.1
-31.5
Reclassifications
—
—
17.2
-10.7
-5.7
0.8
Translation differences
—
—
3.3
0.4
0.0
3.6
Acquisition cost 31 Dec 2021
1.2
3.8
408.3
61.5
12.7
487.5
Accumulated depreciation and impairments 1 Jan 2021
—
-1.9
-340.3
-44.3
-0.9
-387.4
Disposals
—
—
29.6
1.4
—
31.0
Depreciation
—
-0.1
-33.3
-6.7
—
-40.0
Impairments
—
—
0.0
—
—
0.0
Reclassifications
—
—
-10.3
9.5
0.0
-0.8
Translation differences
—
—
-2.6
-0.3
—
-2.8
Accumulated depreciation and impairments 31 Dec 2021
—
-2.0
-356.9
-40.3
-0.9
-400.1
Carrying value 1 Jan 2021
1.2
1.9
58.4
28.2
7.1
96.9
Carrying value 31 Dec 2021
1.2
1.8
51.4
21.2
11.8
87.4
81
EUR million
Land
Buildings and
structures
Machinery and
equipment
Other tangible
assets
Advance
payments and
work in progress
Total
Acquisition cost 1 Jan 2020
1.2
3.8
410.2
70.7
5.0
490.8
Additions
—
—
24.1
1.4
6.5
31.9
Disposals
—
—
-32.8
-0.5
-0.2
-33.5
Reclassifications
—
—
0.8
1.5
-3.1
-0.8
Translation differences
—
—
-3.6
-0.5
-0.1
-4.2
Acquisition cost 31 Dec 2020
1.2
3.8
398.8
72.5
8.0
484.3
Accumulated depreciation and impairments 1 Jan 2020
—
-1.8
-338.5
-38.4
-0.9
-379.6
Disposals
—
—
31.5
0.5
—
32.0
Depreciation
—
-0.1
-35.8
-6.3
—
-42.3
Impairments
—
—
-1.2
—
—
-1.2
Reclassifications
—
—
0.6
-0.2
—
0.3
Translation differences
—
—
1.9
0.2
—
2.1
Accumulated depreciation and impairments 31 Dec 2020
—
-1.9
-340.3
-44.3
-0.9
-387.4
Carrying value 1 Jan 2020
1.2
2.0
71.7
32.2
4.1
111.2
Carrying value 31 Dec 2020
1.2
1.9
58.4
28.2
7.1
96.9
13.    Inventories
Inventories comprise mainly cards and chips for sale to customers.
ACCOUNTING POLICIES
Inventories are measured at the lower of cost and net realisable value. Cost is determined
based on average cost and net realisable value represents the estimated selling price
under normal commercial conditions less estimated costs of sale.
No impairments have been booked from the inventories in 2021 or in 2020.
82
14.    Trade and other receivables
Trade receivables represent amounts that Tietoevry expects to collect from other parties in the
ordinary course of business. Trade receivables are non-interest bearing and the standard
payment term is 30 days, net, according to the Group’s Credit Policy. Contract assets relate to
fixed-price projects where the customer invoicing is based on agreed milestones and the
services rendered by the reporting date exceeds the payment received. License fees relate to
prepaid license costs that will be realized on an accrual basis in the future periods. Other
interest-bearing receivables relate to assets that are financed as part of customer deliveries and
where the contracts are treated as service contracts.
Trade receivables to be sold via non-recourse factoring arrangements, but not yet derecognized
as of the reporting date, are classified as Financial assets at fair value.
More information in note 22.
ACCOUNTING POLICIES
Trade receivables are initially recognised at fair value and subsequently at amortized cost
less expected credit loss provision (ECL). Tietoevry has elected to use the practical
expedient and calculate lifetime ECL based on a pre-defined provision matrix with
customer segment specific credit characteristics, based on the following criteria:
•Country Group (Finland, Sweden, Norway, Other European Union countries, Other   
countries)
•Customer Industry Group (Financial Services, Public Healthcare & Welfare,
Industrial customer Services)
•Balance due status (Not yet due, overdue 1–7 days, 8–30 days, 31–60 days, 61–90
days, over 90 days)
Lifetime ECL represents the expected credit losses that will result from all possible default
events over the expected life of a financial instrument. Default is defined as 90 days past
due or a write off event, due to inability to collect debt.
For each segment, the ECL rate (expressed as a percentage) indicates the historical
average defaults identified during the past three years and also the Group’s assessment of
the possible impact from changes in the overall economic environment in which its
customers operate. These collective provisions can be increased if the customer has filed
for bankruptcy but has not yet registered the fact or if there are any facts or circumstances
indicating that the customer’s credit risk is above industry/country average. As a response 
to increased uncertainty globally, Tietoevry has increased ECL rate by 0.1%–0.5% for all
overdue trade receivables. No ECL is calculated for the portion of trade receivables, where
the credit risk is covered by collateral, such as credit insurance. When calculating ECL for
contract assets, the ECL rate set for “not yet due” invoices in the provision matrix is used.
Trade receivables under business model sell are accounted at fair value through profit or
loss (FVTPL) and, therefore, those are not subject to ECL provisions.
Trade Receivables are permanently written off when there is no reasonable expectation to
recovery. Subsequent recoveries of amounts previously written off are credited to income
statement.
Other interest-bearing receivables are initially recognized at fair value and subsequently at
amortized cost during the contract period.
The carrying amount of the trade and other receivables approximate to their fair values
due to their short-term nature.
Trade and other receivables
EUR million
31 Dec 2021
31 Dec 2020
Non-current
Prepaid expenses and contract assets
12.7
4.2
Other
22.6
17.6
Total
35.4
21.8
Current
Trade receivables at amortized cost
372.8
358.9
Prepaid expenses and accrued income
Contract assets
52.5
50.1
Licence fees
30.6
26.1
Other prepaid expenses
34.2
46.4
Other interest-bearing receivables
13.8
15.1
Other
13.0
20.3
Total
517.0
516.8
83
Group trade receivables maturity and expected credit losses
31 Dec 2021
Not yet due
Overdue
1–7 days
Overdue
8–30 days
Overdue
31–60 days
Overdue
61–90 days
Overdue
over 90 days
Grand Total
EUR million
Gross Trade receivables subject to impairment
195.8
12.8
3.8
3.4
1.4
3.7
220.9
Average Expected credit loss rate applied
-0.18 %
-0.27 %
-1.40 %
-6.11 %
-7.64 %
-63.29 %
-1.40 %
Collective loss allowance
-0.3
0.0
-0.1
-0.2
-0.1
-2.3
-3.1
Individual loss allowance
-0.0
-0.0
—
-0.0
-0.0
0.3
0.2
Total loss allowance
-0.4
-0.1
-0.1
-0.2
-0.1
-2.1
-2.9
Trade receivables net of ECL
195.4
12.7
3.8
3.2
1.3
1.6
218.0
Trade Receivables covered by Collateral
131.8
17.0
0.2
0.8
0.6
4.3
154.7
Total Trade Receivables at amortized cost
327.3
29.8
4.0
4.0
1.8
5.9
372.8
There are no major concentrations of credit risk in the Group, whether through exposure to individual customers, specific industry sectors and/or regions. The maximum exposure to customer related
credit risk at the reporting date is the carrying value of trade receivables.
Net contract assets
31 Dec 2021
Not yet due
EUR million
Contract assets
52.6
Average ECL applied
-0.06%
Collective loss allowance
0.0
Net contract assets
52.5
Movement of expected credit loss provision
Trade receivables
Contract assets
EUR million
2021
2020
2021
2020
1 Jan
4.2
3.7
0.0
0.1
Translation differences
0.1
—
—
—
Impairment losses recognized
3.2
3.9
—
—
Amounts written off this year as
uncollectable
-0.2
-1.0
—
—
Impairment losses reversed
-4.3
-2.4
—
-0.1
Disposed companies
-0.1
0.0
—
—
31 Dec
2.9
4.2
0.0
0.0
Impairment losses recognized on trade receivables and contract assets are included in other
operating expenses in the income statement.
84
15.    Defined benefit plans
Group companies in different countries have number of different post-employment benefit plans
in accordance with local requirements and practices. The majority of the plans are classified as
defined contribution plans. Other post-employment benefit plans than defined contribution plans
are classified as defined benefit plans.
ACCOUNTING POLICIES
The fixed contributions to defined contribution plans are recognized as employee benefit
expenses in the period to which they relate. The Group has no further legal or constructive
payment obligations once the contributions have been paid.
Defined benefit plans typically define an amount of post-employment benefit that an
employee will receive on retirement, usually dependent on one or more factors such as
age, years of service and compensation. Defined benefit plans are funded with payments
to insurance companies.
For defined benefit plans, the net liability recognized in the statement of financial position
equals the present value of the defined benefit obligation at the closing date less the fair
value of the plan assets. The present value of the defined benefit obligation is determined
separately for each plan by independent actuaries using the projected unit credit method.
The actuarial calculations include several financial and demographic assumptions and any
change in these will impact the carrying amount and future expense of the defined benefit
obligation.
Current service costs, past service costs and gains or losses on settlements are
recognized in employee benefit expenses. Net interest expense or income is recognized in
financial items under interest expense or interest income. All remeasurements of the
defined benefit liability or asset arising from experience adjustments and changes in
actuarial assumptions are recognized directly in other comprehensive income.
The Group manages Defined benefit plans through insurance companies. The employer has
guaranteed to the members of the plans a certain level of benefit after their retirement, which
depends on the length of service and salary base. The salary base is an average of last years’
salaries indexed with common salary index. After the retirement, the benefit payable is indexed
yearly.
In Sweden, the Group’s risk is only on active employees, but in Finland the Group’s risk covers
also around 900 non-active employees. When the pensioner who has a vested pension, retires,
the final amount of the pension is revised in the Finnish pension plan and as a result, the
employer may incur additional costs. In addition, in the Finnish pension plan, the index
increases that are borne by the employer during the period between the grant date of the vested
pension and the beginning of the pension are charged only in the year when the pension is
granted. In some insurance contracts, under certain conditions, the insured person has the right
to retire earlier than at the normal retirement age. These additional expenses are charged on
the beginning of the retirement.
In Finland, the plan covers 6 active employees and it is closed for future pension accruals. The
active employees have been able to transfer their defined benefit pension to a defined
contribution plan from 1 Jan 2017. Some employees have chosen this option in 2021, and as a
result, a settlement gain of 0.4 million has been recognized in personnel expenses. The net
defined benefit liability decreased by the corresponding amount.
In Sweden, the plan covers 78 active employees. As the Group does not have actuarial or
investment risk for those plan members whose employment has ceased, the plan members are
removed from the pension plan and a settlement is recognized annually. In 2021, a settlement
gain of EUR 1.5 million was recognized in personnel expenses and the net defined benefit
liability decreased by the corresponding amount.
In Norway, the collective defined benefit pension scheme is closed and the Group has instead
established an unfunded compensation scheme for the employees. The size of the
compensation and the profile for its accrual are calculated based on parameters at the time of
the change and are accounted for as a defined benefit pension scheme in the financial
statements. The accrual formula and profile of the compensation scheme are used as the basis
to make provisions in the accounts so that the total compensation earned to date by employees
at any time is provided for as a liability in the consolidated statement of financial position. The
85
plan covers 823 employees and pensioners. In addition, there are various other closed and
unfunded pension plans in Norway covering 385 employees and pensioners.
 
Defined benefit cost recognized in income statement and in other comprehensive income
EUR million
2021
2020
Service cost
Current service cost
3.4
2.8
Settlements
-1.9
0.1
Net interest
-0.3
-0.4
Total
1.1
2.5
Amounts recognized in other comprehensive income
Remeasurement
Gains (-)/losses (+) from change in demographic assumptions
0.1
-0.3
Gains (-)/losses (+) from change in financial assumptions
-1.4
2.0
Gains (-)/losses (+) from experience adjustments
0.5
-0.8
Gains (-)/losses (+) on plan assets
2.7
-1.5
Total
1.9
-0.6
Amounts recognized in the statement of financial position
Present value of
defined benefit
obligaton1)
Fair value of plan
assets2)
Net liability
EUR million
2021
2020
2021
2020
2021
2020
1 Jan
103.7
110.7
-65.5
-69.1
38.2
41.6
Current service cost
3.3
2.7
—
—
3.3
2.7
Interest expense/income
0.8
1.2
-0.5
-0.8
0.3
0.4
Contribution
—
—
-5.2
-5.0
-5.2
-5.0
Benefits paid
-4.5
-4.0
4.5
4.0
—
—
Curtailment and settlement
-28.9
-8.5
27.0
8.6
-1.9
0.1
Actuarial gains/losses
-0.7
1.1
2.7
-1.7
2.0
-0.6
Operations acquired/divested
—
0.5
—
—
—
0.5
Exchange rate difference
0.6
-0.1
0.7
-1.4
1.3
-1.5
31 Dec
74.2
103.7
-36.4
-65.5
38.0
38.3
1) Of which EUR 39.0 (41.7) million in Finland, EUR 7.2 (34.6) million in Sweden and EUR 28.1 (27.3) million in
Norway.
2) Of which EUR 28.5 million (33.9) in Finland and EUR 7.9 million (31.6) in Sweden.
EUR million
2021
2020
Defined benefit obligations
38.7
38.3
Defined benefit plan assets
-0.7
—
Net liability
38.0
38.3
86
Allocation of plan assets
2021
2020
EUR million
%
EUR million
%
In Sweden, plan assets are
comprised as follows
Equity instruments
2.1
26.6
7.2
22.9
Debt instruments
3.2
40.8
14.1
44.7
Property
0.7
8.9
3.1
9.7
Other
1.9
23.7
7.2
22.7
Total
7.9
100.0
31.6
100.0
In Finland, the plan assets are accrued from the insurance premiums paid to the insurance
company and accumulated up to the reporting date. The assets are part of the insurance
company's investment assets and they are responsible for reporting the assets. A specification
of the plan assets is not available.
Actuarial assumptions
%
2021
2020
Finland
Discount rate
1.0
0.4
Future salary increases
3.7
2.9
Future pension increases
2.3
1.5
Inflation rate
2.0
1.2
Sweden
Discount rate
1.9
1.1
Future salary increases
2.2
3.0
Future pension increases
2.2
1.5
Inflation rate
2.2
1.5
Norway
Discount rate
1.9
1.7
Future salary inflation
2.8
2.3
Growth in the basic state pension (G)
2.5
2.0
Sensitivity analysis of actuarial assumptions
The following table shows how possible change in one assumption, holding other assumptions
constant, affect the defined benefit obligation.
Change in
assumption
Increase in
assumption
Decrease in
assumption
Finland
Discount rate
0.5%
-6.7%
7.5%
Future pension increase
0.5%
6.7%
-6.1%
Life expectancy
+1 year
6.2%
Sweden
Discount rate
0.5%
-8.8%
9.8%
Future salary increase
0.5%
1.3%
-1.3%
Future pension increase
0.5%
8.6%
-8.0%
Life expectancy
+1 year
5.7%
Norway
Discount rate
0.5%
-1.5%
1.7%
Future salary increase
0.5%
0.4%
-0.4%
Future pension increase
0.5%
1.2%
—%
Life expectancy
+1 year
1.3%
87
Maturity profile of the defined benefit obligation
The weighted average duration of the defined benefit obligation is 14 years in Finland, 15 years
in Sweden and 10 years in Norway.
The following table shows the maturity profile of the future benefit payments which are the basis
for the calculated undiscounted defined benefit obligation.
EUR million
2021
Maturity under 1 year
3.1
Maturity 1–5 years
16.9
Maturity 5–10 years
19.8
Maturity 10–30 years
55.7
Maturity over 30 years
5.9
101.4
Expected contributions in 2022
Expected contributions to post-employment benefit plans for the year ending 31 Dec 2022 are
EUR 1.5 million.
Multi-employer plans
The ITP pension plans operated by Alecta and Collectum in Sweden are multi-employer defined
benefit pension plans which pool the assets contributed by various entities that are not under
common control and the assets provide benefits to employees of more than one entity. It has
not been possible to get sufficient information for the calculation of obligations and assets by
employer from Alecta and Collectum and, therefore, these plans have been accounted for as
defined contribution plans in the consolidated financial statements. In Tietoevry 4 710
employees are included in these pension plans. The yearly contribution to the plans are around
EUR 29 million.
4 452 employees in the Group’s Norwegian companies are members of an early retirement
scheme (AFP), which is a multi-company defined benefit scheme, and is financed by premium
payments determined as a percentage of salary. There is no reliable measurement and
allocation of liabilities and assets between the companies that participate in the scheme. The
scheme is, therefore, treated for accounting purposes as a defined contribution plan and the
premiums paid are recognized as costs through profit or loss. The premium rate for 2021 was
2.5% (2.5) corresponding to EUR 4.5 (3.8) million. The scheme is underfunded, and the
administrator (Fellesordningen for AFP) assumes that premiums will have to increase over time
in order to ensure sufficient buffer capital to cope with increased payments. Companies that
participate in the AFP scheme are jointly and severally liable for two-thirds of the pension
payments due to employees who satisfy the terms and conditions at any time. The liability
applies both to shortfalls in premium payments and if the premium rate applied proves
insufficient to meet the liabilities. In the event that the scheme is terminated, the participating
companies have a duty to continue to make premium payments to provide for pension
payments to employees who are members of the scheme or who satisfy the requirements of
collective agreements for such pension arrangements at the date of termination.
88
16.    Provisions
Provisions at Tietoevry Group mostly comprise of restructuring and contract-related provisions.
ACCOUNTING POLICIES
A provision is a liability of uncertain timing or amount which is recognized when the entity
has a present legal or constructive obligation as a result of a past event and it is more
likely than not that an outflow of economic benefits will be required to settle the obligation
and the amount of the obligation can be measured reliably. Provisions are measured at the
present value of the expenditures expected to be required to settle the obligation and are
split between amounts expected to be settled within 12 months at the end of the reporting
period and amounts expected to be settled later (non-current).
Provisions for restructuring
Restructuring provision is only recognized when a formal plan has been approved and the
implementation of it has either commenced or the plan has been announced.
Provisions for loss-making contracts
Provision is recognised for any unavoidable net loss arising from the contract.
Other provisions
Other provisions mainly consist of assurance type of warranties related to deliveries and
other risk provisions.
ACCOUNTING ESTIMATES AND JUDGEMENTS
Provisions require management to assess the best estimate of the future costs needed to
settle the present obligation at the reporting date. The actual costs may differ from the
estimated costs.
EUR million
Provisions for
restructuring
Provisions for
loss-making
contracts
Other
provisions
Total
1 Jan 2021
24.4
12.9
11.5
48.8
Translation differences
0.0
-0.2
0.1
-0.1
Increases in provisions
10.1
0.7
2.1
13.0
Use of provisions
-21.1
-9.3
-3.9
-34.2
Reversal of provisions
-2.2
-0.7
-2.1
-5.0
31 Dec 2021
11.3
3.4
7.7
22.4
of which
Non-current
0.8
—
2.0
2.8
Current
10.6
3.4
5.7
19.6
Total
11.3
3.4
7.7
22.4
In 2021, Tietoevry initiated employee consultations regarding the Cloud & Infra business.
EUR million
Provisions for
restructuring
Provisions for
loss-making
contracts
Other
provisions
Total
1 Jan 2020
14.4
2.0
8.1
24.5
Translation differences
0.3
0.0
-0.1
0.2
Increases in provisions
40.6
26.3
8.7
75.6
Use of provisions
-29.6
-15.1
-1.1
-45.7
Reversal of provisions
-1.3
-0.3
-4.2
-5.7
31 Dec 2020
24.4
12.9
11.5
48.8
of which
Non-current
1.4
0.0
1.9
3.2
Current
23.0
12.9
9.7
45.6
Total
24.4
12.9
11.5
48.8
In 2020, restructuring provisions related to the integration measures mainly in the Nordics.
In addition, Tietoevry decided to end the common SmartUtilities platform resulting to provisions
for terminated customer contracts.
89
17.    Trade and other payables
Trade and other payables represent unpaid, non-interest bearing liabilities at the end of the
reporting period. Contract liabilities relate to fixed-price projects where the customer invoicing is
based on agreed milestones and the payments received by the reporting date exceeds the
services rendered.
ACCOUNTING POLICIES
Trade and other payables are presented as current liabilities if they are due to be settled
within 12 months from the end of the reporting period. They are recognized at their fair
value and subsequently measured at amortized cost using the effective interest method.
The carrying amount of the trade and other payables approximate to their fair values due
to their short-term nature.
EUR million
31 Dec 2021
31 Dec 2020
Non-current
Advance payments
29.2
29.4
Accruals
5.5
4.7
Total
34.7
34.2
Current
Trade payables
260.8
189.7
Contract liabilities
56.0
56.3
Advance payments
0.7
1.9
Accrued liabilities
Employee-related accruals
210.5
172.0
Interest
3.8
4.1
Other accrued expenses
57.3
102.6
Value added tax liabilities
51.0
53.2
Payroll tax liabilities
32.1
80.7
Total
672.3
660.4
90
FINANCIAL RISK MANAGEMENT AND CAPITAL STRUCTURE
This section includes notes related to Tietoevry's financial risk and capital structure
management. The financial risks are monitored and managed via Tietoevry's Group Treasury.
18.    Management of financial risks and capital structure
The group's activities expose it to a variety of financial risks: market risk (including currency risk,
interest rate risk and commodity risk), credit risk and liquidity risk. The operative management of
the treasury activities of Tietoevry is centralized into Group Treasury. The Group Treasury is
responsible for managing the Group’s financial risk position and maintaining adequate liquidity.
The Treasury Policy, which has been approved by the Board of Directors, defines the principles
for measuring and managing liquidity risk, interest rate risk, foreign exchange risks and counter-
party risk of the Group. The Treasury Policy also defines the division of responsibilities with
regard to financial risk management. The Group reviews and monitors financial risks on a
regular basis.
Market risk
Currency risk management
Transaction risk
Currency risk means the risk that the result or economic situation of the Group changes due to
changes in exchange rates. Foreign trade, Group internal transactions and liquidity
management in non-euro countries generate transaction exposure to the Group. The objective
of the Groups' currency risk policy is to secure profitability of operative business by managing
recognized exposures while maintaining on a Group level a sufficient flexibility to adjust to
changing currency markets. The underlying exposure includes financial items denominated in
non-functional currencies of operating companies, such as internal funding, foreign currency
bank account balances, and estimated cash flows such as firm commitments and future trade
transactions.
Swedish krona, Norwegian krone, Czech koruna, Indian rupee, Polish zloty and US dollar are
the largest currencies in the exposure. Other currencies, which does not have material impact
on group exposure individually, are Ukraine hryvnia and Russian rouble. During 2021, currency
forward contracts and swaps were used to mitigate the risks. Gains and losses from foreign
exchange contracts are recognized in the consolidated income statement.
Group Companies must hedge their identified currency risks with the Group Treasury unless
there are legal restrictions preventing this. The benchmark for the Group’s currency position is a
situation where all the identified currency risks are eliminated. A deviation from this benchmark
is defined as an open position. The following deviations can be made based on the total size of
the Group’s gross currency position (identified currency risks, excluding the hedging
transactions):
•+/- 15 %: Group Treasury
•+/- 25 %: Treasury Committee
•Greater deviation: Board of Directors
The overall operational hedging ratio at the end of Dec 2021 was 101% (99%).
91
Identified currency transaction risk exposure and sensitivity analysis
EUR million
Loans and
Cash
Estimated
cash flows
Leases
Total
foreign
exchange
exposure
External
foreign
exchange
hedges
Transaction
exposure
sensitivity1)
Foreign
exchange
hedge
sensitivity1)
Net effect
gain/(loss)
SEK
31 Dec 2021
-125.6
23.4
—
-102.2
103.6
12.6
-10.4
2.2
31 Dec 2020
44.9
26.5
—
71.4
-63.8
-4.5
6.4
1.9
NOK
31 Dec 2021
17.1
10.8
—
27.9
-31.0
-1.7
3.1
1.4
31 Dec 2020
-28.7
12.3
—
-16.1
22.4
2.8
-2.2
0.6
PLN
31 Dec 2021
-0.7
-8.8
0.7
-8.8
8.9
—
-0.9
-0.9
31 Dec 2020
-0.2
-9.5
1.4
-8.3
9.5
-0.1
-0.9
-1.1
CZK
31 Dec 2021
-0.2
-47.6
5.9
-41.9
48.4
-0.6
-4.8
-5.4
31 Dec 2020
-3.0
-50.1
10.1
-43.0
53.7
-0.7
-5.4
-6.1
INR
31 Dec 2021
—
-31.1
—
-31.1
31.0
—
-3.1
-3.1
31 Dec 2020
—
-34.0
—
-34.0
33.9
—
-3.4
-3.4
USD
31 Dec 2021
-0.6
0.5
—
-0.1
-0.5
0.1
0.1
0.1
31 Dec 2020
-1.4
—
-0.1
-1.6
—
0.2
—
0.2
Other
31 Dec 2021
-1.9
—
—
-1.9
—
0.2
—
0.2
31 Dec 2020
-1.5
—
—
-0.7
—
0.1
—
0.1
1) The maximum pre-tax effect (EUR million) of 10% negative change in exchange rates on the Group's foreign
exchange position over the following year.
Translation risk
According to the Treasury Policy, hedging translation exposure is subject to the Board of
Directors' decision. Exposure includes the acquisition price, share capital and restricted and
non-restricted reserves of subsidiaries in non-euro countries, as well as the result of the period.
NOK 14 875 and SEK 5 113 million exposure forms the majority of the translation risk. The
translation position was unhedged at the end of 2021.
Interest rate risk management
The most significant part of Group's interest rate risk arises from Group's borrowings and
financial investments. The objective of interest rate risk management is to minimize the effect of
interest rate fluctuations on Tietoevry’s annual results and economic positions. Group Treasury
is responsible for the monitoring and operative management of the Group’s interest rate
position. Interest rate position includes loans, financial investments and interest rate derivative
contracts. According to the Treasury Policy, 30 months is defined as a benchmark for the
Group's interest rate position, in terms of weighted average time to re-pricing. At the end of 
2021, the ratio was at 24 months (26 months in 2020).
31 Dec 2021
EUR million
Amount
Average
rate, %
Rate
sensitivity1)
Capital markets2)
-397.8
1.8
—
Money markets
318.7
0.2
0.1
Other loans
-360.2
0.9
-3.3
Other receivables
28.8
3.5
—
Leasing
-200.9
4.3
-2.0
31 Dec 2020
EUR million
Amount
Average
rate, %
Rate
sensitivity1)
Capital markets
-397.2
1.8
—
Money markets
261.0
0.4
0.4
Other loans
-521.8
1.3
-4.8
Other receivables
38.2
3.0
—
Leasing
-237.9
4.2
-2.4
1) The maximum pre-tax effect (EUR million) of 1% rise in interest rates on the Group's net interest expenses over
the following year.
2) The duration of underlying instruments was 3.2 (4.1 in 2020).
92
Commodity risk management
Majority of power procurement has been centralized to a selected supplier and under the
selected model, Group does not enter into any new power derivative agreements in its own
name.
Credit risk management
Credit risk is managed on Group level. Credit risk derives from financial investments, derivative
contracts and customer-related risks, such as accounts receivables. Group Treasury maintains
a list of approved counterparts for commercial paper investments and other financial
transactions. Core banks of the Group should have a minimum long-term rating of Baa3 or
BBB-.
Customer-related credit risks are assessed based on payment history and financial strength in
accordance with the Credit Policy. The Credit Policy defines the limits for the acceptable level of
customer credit risk in terms of invoicing schedules and payment terms. In addition, the Group
uses customer credit insurance, given by global credit insurer, as a collateral. Excluded from
credit insurance cover are all Public Sector customers and some other selected customers. In
case of default by customer under insurance, the credit insurer covers 90% of the open
accounts receivables, or up to customer specific limit received from credit insurer. The
maximum exposure to customer related credit risk at the reporting date is the carrying value of
trade receivables. There are no major concentrations of credit risk in the Group, whether
through exposure to individual customers, specific industry sectors and/or regions.
Liquidity risk management and funding
Liquidity risk management and funding principles are defined in the Treasury Policy. One of the
key tasks of Group Treasury is to secure adequate funding for the Group. The Group has a
committed EUR 250 million revolving credit facility, which matures in 2024. The Group has also
overdraft facilities and a EUR 250 million commercial paper programme available to maintain
flexibility in funding. In addition, the Group has two Sale of Receivables facilities, EUR 50 million
and SEK 450 million.
93
Debt structure
31 Dec 2021
Amount
drawn
Amount
available
Maturity structure
EUR million
2022
2023
2024
2025
2026
2027–
Loans
Bonds
400.0
—
—
—
100.0
300.0
—
—
Commercial paper programme
—
—
—
—
—
—
—
—
Revolving credit facility
—
250.0
—
—
—
—
—
—
Liabilities towards joint ventures
5.1
—
5.1
—
—
—
—
—
European Investment Bank
78.5
—
13.1
13.1
13.1
13.1
13.1
13.1
Syndicated term loan
254.2
—
—
80.0
174.2
—
—
—
Other loans
29.0
—
13.3
8.8
3.9
1.9
0.4
—
766.8
250.0
31.4
101.9
291.2
315.0
13.5
13.1
Interest payments
—
—
10.6
9.8
8.6
6.1
—
—
Trade payables
Outflow
260.8
—
260.8
—
—
—
—
—
Other liabilities
Lease liabilities
242.3
—
69.2
47.2
33.2
20.4
13.2
59.0
Total
1 269.8
250.0
372.1
158.9
333.0
341.5
26.8
72.1
94
31 Dec 2020
Amount
drawn
Amount
available
Maturity structure
EUR million
2021
2022
2023
2024
2025
2026–
Loans
Bond
400.0
—
—
—
—
100.0
300.0
—
Commercial paper programme
5.0
—
5.0
—
—
—
—
—
Revolving credit facility
—
250.0
—
—
—
—
—
—
Liabilities towards Joint Ventures
13.7
—
13.7
—
—
—
—
—
European Investment Bank
85.0
—
6.5
13.1
13.1
13.1
13.1
26.2
Syndicated term loan
400.0
—
—
—
80.0
320.0
—
—
Other loans
26.7
—
15.0
8.4
2.7
0.5
0.1
—
930.4
250.0
40.2
21.5
95.8
433.6
313.1
26.2
Interest payments
—
—
5.7
5.7
5.4
3.4
0.2
0.1
Trade payables
Outflow
189.7
—
189.7
—
—
—
—
—
Other liabilities
Lease liabilities
267.2
—
71.5
55.7
34.3
21.8
12.8
71.0
Total
1 387.3
250.0
307.2
82.9
135.5
458.9
326.1
97.3
Capital management
The objective is to keep the capital structure on a level securing adequate financial flexibility for
the operations. The capital structure of the Group is being continuously monitored through Net
debt/EBITDA ratio. The ratio is calculated by dividing interest-bearing net debt with the last 12
months' EBITDA of the Group.
31 Dec 2021
31 Dec 2020
Net debt
610.6
883.3
12 months EBITDA
557.4
351.3
Net debt/EBITDA
1.1
2.5
Net debt/EBITDA ratio is a covenant used in certain funding arrangements. Tietoevry Group is
within limits for this covenant as at the reporting date and comparative period.
95
19.    Interest-bearing loans and borrowings
Tietoevry Group's interest-bearing liabilities consist of bonds, other loans, lease liabilities and
Cash Pool liabilities towards joint ventures.
ACCOUNTING POLICIES
Interest-bearing loans and borrowings are initially recognized at fair value, net of
transaction costs which are recognized in income statement as interest expenses over the
loan term. Debt is classified as short term if it is payable within 12 months period,
otherwise it is classified as non-current.
EUR million
31 Dec 2021
31 Dec 2020
Non-current
Bonds
397.8
397.2
Other loans
333.8
488.8
Lease liabilities
144.0
171.0
Total
875.6
1 057.0
Current
Other loans
26.4
25.9
Cash Pool liabilities towards joint ventures
5.1
13.7
Lease liabilities
62.5
72.1
Total
94.0
111.7
Total Interest bearing loans and borrowings
969.6
1 168.7
More information on debt structure and carrying interest rates is disclosed in note 18.
96
Change in liabilities arising from financing activities
Non-cash changes
EUR million
31 Dec 2020
Cash flows
Foreign
exchange gains
and losses
Reclassification
Acquisitions
and disposals
New contracts
De-recognized
contracts
Other
31 Dec 2021
Non-current interest-bearing loans
885.9
-145.8
0.1
-13.1
—
3.3
—
1.2
731.6
Current interest-bearing loans
39.7
-19.7
—
13.1
—
—
—
-1.4
31.5
Lease liabilities
243.1
-73.1
4.5
—
-0.9
46.5
-14.1
0.5
206.5
Total
1 168.7
-238.6
4.6
—
-0.9
49.8
-14.1
0.3
969.6
Non-cash changes
EUR million
31 Dec 2019
Cash flows
Foreign exchange
gains and losses
Reclassification
New contracts
De-recognized
contracts
Other
31 Dec 2020
Non-current interest-bearing loans
591.5
297.4
—
-6.5
2.6
—
0.9
885.9
Current interest-bearing loans
372.6
-342.6
—
6.5
2.5
—
0.7
39.7
Lease liabilities
298.3
-70.6
-9.0
—
48.2
-24.0
0.1
243.1
Total
1 262.5
-115.8
-9.0
—
53.3
-24.0
1.7
1 168.7
The company issued a EUR 300 million bond in June 2020 to refinance a bridge loan related to the merger. The bond has a coupon of 2% and it will mature in June 2025.
97
20.    Leases
Tietoevry Group mainly acts as a lessee and leases premises, IT equipment and cars. In
monetary terms, the highest portion of the Group's lease portfolio is for leasing premises.
Tietoevry Group also leases equipment for Data centres to support continuous service delivery
to its customers. Rent of company cars is part of employees' benefit package, the portion of
employee share in payment being subject to local HR policies and varies between 0% to 100%.
ACCOUNTING POLICIES
Group as a lessee
Initially, lease liabilities are measured at the commencement date at the present value of
the lease payments, discounted using the interest rate implicit in the lease, if it can be
readily determined. If the rate can’t be readily determined, such as in real estate leases,
the incremental borrowing rate is used.
Incremental borrowing rate is defined for each legal entity, differentiated based on lease
contract length and updated on a yearly basis, which further impacts the value of right-of-
use asset, lease liabilities in the statement of financial position, and split between
depreciations and interest expenses. Management judgement has been used in
determining the incremental borrowing rate that would reflect the rate of interest that
Tietoevry group would pay to borrow over similar term, and with similar security, the funds
necessary to obtain an asset over similar value to the right-of-use asset in similar
economic environment. Average annual incremental borrowing rate applied to discounting
future cash flows for existing lease agreements at year-end is 4.3%.
Lease term includes non-cancellable period for which the Group has the right to use the
underlying asset, together with both enforceable:
•Periods covered by an option to extend the lease, if the Group is reasonably certain
to exercise that option; and
•Periods covered by an option to terminate the lease, if the Group is reasonably
certain not to exercise that option.
The decision if extension or termination options of lease contracts would be used, lies
within related organisation responsible for underlying asset management and is in line with
overall strategy and business development plans.
In determining if either lessor or lessee would incur more than insignificant penalties by
using or not using either of options, the Group considers not only penalties directly defined
in contracts, but also wider economic costs, such as, reallocation costs or finding new
tenants.
Lease payments include fixed payments, in substance fixed payments, lease payments
that depend on index or rate and exercise price of purchase option, if it is reasonably
certain to be exercised.
Subsequently, lease liabilities are measured at amortized cost, by increasing or reducing
the carrying amount to reflect interest on the lease liability and the lease payments made,
respectively. Lease liabilities are remeasured for lease reassessments done or modified to
reflect revised in-substance fixed lease payments.
Interest expenses are recognized in profit or loss.
Right-of-use assets are initially measured at the amount equal to lease liability:
•less payments made at or before commencement date and lease incentives
received
•adding initial direct costs; and
•adjusting by estimated dismantling or site restoration costs.
Subsequently, right-of-use assets are measured applying cost model, where asset cost is
reduced by accumulated depreciation and impairment losses and adjusted by
remeasurement of a respective lease liability.
Right-of use assets are depreciated over the shorter period of lease term and useful life of
the underlying asset.
Tietoevry has applied recognition exemptions allowed by the standard not to capitalize
short-term leases (lease term less than 1 year at commencement, where there is no
purchase option) and leases of low value assets. Typically, such assets would include
lease of individual IT equipment and office furniture. Payments for such assets are 
recognized in profit or loss on straight-line basis during the lease term.
The Group has also elected to separate service component of a lease for all asset types,
except for cars, where only variable lease payments are excluded from the measurement
of lease liability. Non-lease components are separated from lease payments on fair market
value basis. If such information is not readily available, management judgement has been
applied in estimating the value.
98
The Group presents cash payments for the principal portion of lease liabilities as cash
flows from financing activities and interest portion within cash flows from operating
activities. Short-term lease payments, payments for leases of low-value assets and
variable lease payments not included in the measurement of the lease liability are
presented as part of operating activities.
Group as a lessor
If an arrangement conveys a right to use a specific asset to a purchaser, often together
with related services, the assets, mainly technical equipment, are classified as embedded
finance leases. Further the lease is classified either as Operating lease or Finance lease.
As of 31 Dec 2021, all such cases have been classified as Finance leases. Sales derived
from these embedded finance leases are recognized at the beginning of the agreement
period. The annual payments are disclosed as amortization of the finance lease loan
receivable and interest income.
ACCOUNTING ESTIMATES AND JUDGEMENTS
Lease term, use of extension and termination options
Management judgement has been applied in determining lease term, where there are
either extension or termination options included in lease contracts. Lease terms are
negotiated on individual basis and contain a wide range of renewal and termination
options. As of 31 Dec 2021, weighted average residual lease term for lease contracts is
6.4 years (residual term vary between 0.1–47 years). Lease term for premises leases
referred to as "evergreen leases" or "rolling" leases has been determined based on the
internally defined site categories. Those take into consideration the number of full time
employees and strategic importance of the site, allowing longer lease term for larger Level
1 sites (5 years and more) and recognizing higher flexibility for smallest Level 1 sites (1
year, short-term lease exemption from on balance sheet treatment not applied). Total
annual leasing expenses (depreciation and interest) for such leases amounted to EUR 6.3
million during year 2021, weighted average remaining lease term being 2.6 years.
Leases impact on income statement
EUR million
31 Dec 2021
31 Dec 2020
Tietoevry as a Lessee
Buildings
-57.7
-59.3
Equipment and Machinery
-13.5
-13.4
Depreciation expenses of Right-of-use
assets
-71.2
-72.7
Tietoevry as a Lessee
Impairment losses
-5.3
-1.0
Tietoevry as a Lessee
Expense relating to variable lease payments
-6.6
-5.0
Tietoevry as a Lessee
Expenses relating to short-term leases and
lease of low value leases
-4.0
-5.3
Other income and expenses
-10.6
-10.3
Tietoevry as a Lessor
Revenue
2.0
1.6
Tietoevry as a Lessor
Materials and services
-1.8
-1.4
Tietoevry as a Lessor
Finance income on the net
investment in lease
0.1
0.2
Tietoevry as a Lessee
Interest expense on lease liabilities
-9.5
-11.1
Expenses reported in Financial items
-9.4
-11.0
Total impact on Income Statement from
leasing contracts
-96.2
-94.8
Leases impact on Statement of cash flows
EUR million
31 Dec 2021
31 Dec 2020
Tietoevry as a Lessee
Interest paid (Cash flow from Operating
activities)
-9.0
-11.0
Principal paid (Cash flow from Financing
activities)
-73.1
-70.6
99
Leases impact on Statement of financial position
Right-of-use assets
EUR million
Buildings
Machinery
and
Equipment
Total
Tietoevry as a Lessee
31 Dec 2020
208.6
23.1
231.7
Additions1)
33.2
14.1
47.3
Terminations
-11.0
-2.9
-13.8
Depreciation
-57.7
-13.5
-71.2
Impairment
-5.3
—
-5.3
Subleased
1.4
-1.2
0.2
Currency translation differences
4.3
0.2
4.4
31 Dec 2021
171.5
21.0
192.4
EUR million
Buildings
Machinery
and
Equipment
Total
Tietoevry as a Lessee
31 Dec 2019
263.5
25.6
289.1
Additions1)
32.3
16.5
48.7
Terminations
-18.3
-5.4
-23.6
Depreciation
-59.3
-13.4
-72.7
Impairment
-1.0
—
-1.0
Currency translation differences
-8.6
-0.2
-8.8
31 Dec 2020
208.6
23.1
231.7
1) Additions represent increase in right-of-use assets both due to new lease contracts, as well as remeasurements
and lease modifications.
Lease liabilities
EUR million
31 Dec 2021
31 Dec 2020
Current
62.5
72.1
Non-current
144.0
171.0
Total
206.5
243.1
The movement in lease liabilities over reporting period is presented in note 19.
The maturity structure of contractual undiscounted lease payments is presented in note 18.
Lease receivables
Net investment in lease
EUR million
31 Dec 2021
31 Dec 2020
Current
2.9
2.3
Non-current
2.7
2.9
Total
5.6
5.2
Maturity analysis - contractual undiscounted cash flows for finance leases
EUR million
31 Dec 2021
31 Dec 2020
Within one year
3.0
2.4
One to two years
2.2
1.7
Two to three years
0.5
1.0
Three to four years
—
0.2
Four to five years
—
—
Total undiscounted lease payments receivable
5.7
5.4
Unearned finance income
-0.1
-0.2
Net investment in lease
5.6
5.2
100
21.    Financial income and expenses
Finance income and expenses comprise interest, foreign exchange gains and losses and other financial income and expenses, such as fees to banks.
2021
Interest
income
Interest
expenses
Foreign exchange
gains and losses
Other financial
income
Other financial
expenses
Total
EUR million
Financial assets at fair value through profit or loss
—
—
-0.1
—
—
-0.1
Financial assets at amortized cost
1.8
—
-4.7
0.1
—
-2.7
Financial liabilities measured at amortized cost
—
-22.7
—
—
-2.3
-25.0
Net defined benefit obligation
—
-0.3
—
—
—
-0.3
Total
1.8
-23.0
-4.8
0.1
-2.3
-28.2
2020
Interest
income
Interest
expenses
Foreign exchange
gains and losses
Other financial
income
Other financial
expenses
Total
EUR million
Financial assets at fair value through profit or loss
—
—
-3.1
—
—
-3.1
Financial assets at amortized cost
2.1
—
3.9
0.1
—
6.1
Financial liabilities measured at amortized cost
—
-24.0
—
—
-3.1
-27.0
Net defined benefit obligation
—
-0.4
—
—
—
-0.4
Total
2.1
-24.4
0.8
0.1
-3.1
-24.4
Foreign exchange gains and losses included in the operating profit were EUR 3.9 (0.8) million in 2021.
101
22.    Financial assets and liabilities - carrying amount and fair value
and fair value hierarchy
Financial assets and liabilities of the Group consist of trade receivables, cash and cash
equivalents, lease receivables and payables, trade payables, derivatives (see note 23), bonds
and other interest-bearing liabilities (see note 19).
ACCOUNTING POLICIES
All financial assets and liabilities are initially recognized at fair value, and subsequently
classified either as financial assets at amortized cost or financial assets through profit or
loss.
Financial assets at amortized cost
Financial assets are accounted at amortized cost only when the asset is held within a
business model whose objective is to collect contractual cash flows, which are solely
payments of principal and interest.
This category of financial assets includes trade and other receivables, cash and cash
equivalents, lease receivables and other interest-bearing receivables.
Financial assets in this category are carried at amortized cost in accordance with the
effective interest method with interest income recognized in profit or loss under financial
items (see note 21).
Financial liabilities at amortized cost
Financial liabilities under this category are initially recognized at fair value, net of
transaction costs directly associated with the borrowing. For interest-bearing liabilities,
after initial recognition, liabilities are measured using effective interest rate method, taking
into account any issue costs and any discount or premium on settlement. Related interest
expenses are recognized in profit or loss under financial items (see note 21).
Financial assets and liabilities at fair value through profit or loss
Financial assets and liabilities in this category are recognized on the statement of financial
position at their fair value with gains or losses resulting from change in the fair value, being
recognized in income statement.
This category mostly consists of derivatives. Gains or losses from revaluation of derivative
contracts that relate to financial items (loans, cash, leases) are presented as financing
costs (see note 21), whereas gains or losses from derivatives, mostly currency forward
contracts that relate to operating activities are included in operating profit.
Fair value measurement is also applicable to trade receivables sold under non-recourse
factoring agreements, which have not yet been de-recognized from the statement of
financial position as of the reporting date.
Other investments include unlisted shares, where their fair value cannot be measured
reliably and, therefore, the cost is considered to be a reasonable approximation of their fair
value.
Determination of fair values
The classification of financial assets and liabilities measured at fair value in the statement
of financial position, has been done on three hierarchy levels:
•Level 1: quoted prices in active markets for given or identical assets or liabilities that
the entity can access at the measurement date;
•Level 2: inputs that are observable for the asset or liability, either directly or
indirectly;
•Level 3: unobservable inputs for the asset or liability.
The carrying amount of all financial assets and liabilities, carried at amortized cost is
considered to provide a reasonable approximation of their fair value, due to the short
maturity and liquid nature of these items, except for bonds which are traded on active
market.
Fair values of derivatives is determined based on prevailing marked quotes at the
reporting date. Foreign exchange derivatives' fair values are calculated according to
foreign exchange and interest rates on the closing date.
102
Financial assets
EUR million
Note
31 Dec
2021
31 Dec 
2020
Fair value
hierarchy
Financial assets at fair value through profit or loss
Non-current
Other financial assets at fair value through profit or loss
0.6
0.6
Level 3
Current
Trade receivables at fair value through profit or loss
19.1
34.4
Level 2
Current derivative receivables
23
4.2
1.5
Level 2
Financial assets at amortized cost
Non-current
Other loan receivables, interest-bearing
15.7
12.8
Level 2
Lease receivables
20
2.7
2.9
Level 2
Current
Other loan receivables, interest-bearing
14
13.8
15.1
Level 2
Lease receivables
20
2.9
2.3
Level 2
Trade receivables
14
372.8
358.9
Level 2
Accrued interest income
14
0.1
0.1
Level 2
Cash and cash equivalents
24
323.8
252.3
Level 2
Total
755.5
680.8
Financial liabilities
EUR million
Note
31 Dec
2021
31 Dec 
2020
Fair value
hierarchy
Financial liabilities at fair value through profit or loss
Current derivative liabilities
23
0.8
2.9
Level 2
Financial liabilities measured at amortized cost
Non-current
Lease liability
19, 20
144.0
171.0
Level 2
Bonds1)
19
397.8
397.2
Level 1
Other loans
19
333.8
488.8
Level 2
Current
Trade payables
17
260.8
189.7
Level 2
Accrued interest
17
3.8
4.1
Level 2
Lease liability
19, 20
62.5
72.1
Level 2
Loans
19
31.5
39.6
Level 2
Total
1 235.0
1 365.3
1) Fixed rate bond where carrying amount of EUR 397.8 million has not been adjusted to match the fair value of EUR
415.8 million. Fair value of the bond has been calculated based on the prevailing market rate at the end of the
reporting period.
There has been no movement between the fair value hierarchy levels during 2021.
103
23.    Derivatives
Tietoevry Treasury uses currency forward and swap contracts to manage identified currency
risks. More information on financial risk management is in note 18 and for Accounting policies
applied in note 22. Derivatives are used for economic purposes only.
Nominal amounts of derivatives
Includes the gross amount of all nominal values for contracts that have not yet been settled or
closed. The amount of nominal value outstanding is not necessarily a measure or indication of
market risk, as the exposure of certain contracts may be offset by other contracts.
EUR million
31 Dec 2021
31 Dec 2020
Foreign exchange forward contracts
479.7
484.2
Fair values of derivatives
EUR million
31 Dec 2021
31 Dec 2020
Gross positive fair values
4.2
1.5
Gross negative fair values
-0.8
-2.9
The net fair values at the reporting date
3.3
-1.4
Foreign exchange derivatives' fair values are calculated according to foreign exchange and
interest rates on the closing date. All outstanding derivative contracts will expire within 12
months after the reporting date.
Offsetting financial assets and liabilities
Agreements with derivatives' counterparties are based on ISDA Master Agreements or on
agreements with similar content with regards to offsetting financial assets and liabilities.
Based on the terms of these agreements, offsetting is possible only under certain
circumstances, such as, default of either of parties or other force majeure events. If any of those
occur, then the net position owing/receivable to a single counterparty will be taken as owing.
Gross amounts of
recognized
financial
instruments in the
statement of
financial position1)
Related amounts not set off in
the statement of financial
position
31 Dec 2021
Financial
Instruments
Cash collateral
received
Net amount
EUR million
Derivative financial
assets
4.2
-0.8
—
3.4
Derivative financial
liabilities
-0.8
0.8
—
-0.1
1) No amount have been set off in the statement of financial position
Gross amounts of
recognized
financial
instruments in the
statement of
financial position1)
Related amounts not set off in
the statement of financial
position
31 Dec 2020
Financial
Instruments
Cash collateral
received
Net amount
EUR million
Derivative financial
assets
1.5
-1.1
—
0.4
Derivative financial
liabilities
-2.9
1.1
—
-1.8
1) No amount have been set off in the statement of financial position
104
24.    Cash and cash equivalents
Cash and cash equivalents comprise cash balances and cash deposits with banks and other
liquid investments that are readily convertible to known amount of cash within three months and
which are subject to an insignificant risk of changes in value. Bank overdrafts are included in
current liabilities in the statement of financial position. Cash and cash equivalents are carried at
nominal value, which corresponds to their fair value.
EUR million
31 Dec 2021
31 Dec 2020
Cash in hand and at bank
309.1
223.3
Short-term deposits
14.6
29.0
Total
323.8
252.3
25.    Share capital and reserves
Tietoevry has one class of shares, and each share has one vote at the Annual General Meeting
and equal rights to dividend and other distribution of assets. The company’s Articles of
Association includes a voting constraint at the Annual General Meeting that no-one is entitled to
vote on more than one-fifth of the votes represented at the Annual General Meeting.
Tietoevry’s shares have no nominal value and their book value counter value is one euro. All
issued shares have been fully paid.
ACCOUNTING POLICIES
Dividends proposed by the Board of Directors are not deducted from distributable equity
until approved by the Annual General Meeting of Shareholders.
When the company's own shares are repurchased, the amount of the consideration paid,
including directly attributable costs, is recognized as a deduction in equity.
EUR million
Number of
shares
Share
capital
Share issue
premiums
and other
reserves
Invested
unrestricted
equity
reserve
Total
1 Jan 2020
118 253 526
76.6
40.9
1 203.5
1 321.0
Purchase of own shares
-35 000
—
—
—
—
Return of shares without
consideration
-5 731
—
—
—
—
Shares delivered from the
share-based incentive plans1)
201 998
—
—
—
—
Translation difference
—
—
1.2
—
1.2
31 Dec 2020
118 414 793
76.6
42.1
1 203.5
1 322.2
Purchase of own shares
-140 000
—
—
—
—
Shares delivered from the
share-based incentive plans1)
143 391
—
—
—
—
Translation difference
—
—
—
—
—
31 Dec 2021
118 418 184
76.6
42.1
1 203.5
1 322.2
Own shares2)
7 587
Total number of shares on
31 Dec 2021²⁾
118 425 771
1) Shares granted from own shares without effect to share capital.
2) On 31 Dec 2020, the number of shares in the company's possession totalled 10 978 and the total number of
shares was 118 425 771.
Share capital
The share subscription price received in connection with the share issues is entered in share
capital to the extent that it has not been recorded in the invested unrestricted equity reserve
according to the share issue decision.
Share issue premiums and other reserves
Share issue premiums and other reserves include share issue premium of Parent company and
statutory reserve fund of Tieto Sweden AB.
105
Invested unrestricted equity reserve
The invested unrestricted equity reserve includes the subscription price of shares to the extent
that it has not been recorded in share capital according to specific resolution.
Retained earnings
Retained earnings consists of the following:
–Costs of share-based payments which are accounted for as equity-settled and
recognized as an employee benefit expense during the vesting period with a
corresponding entry in equity. More information is disclosed in note 8.
–Remeasurements of the defined benefit plans arising from experience adjustments
and changes in actuarial assumptions. More information is disclosed in note 15.
–Treasury shares. In 2021, Tietoevry repurchased 140 000 own shares which were
further delivered from the share-based incentive plans.
–Cumulative translation differences arising from translation of foreign Group companies’
assets and liabilities into euro; and
–other retained earnings and losses
Distributable funds
On 31 Dec 2021, the distributable funds of the parent company totalled EUR 1 627.8 million of
which retained earnings were EUR 419.1 million and net profit for the financial year EUR 1.1
million. The Board of Directors proposes to the Annual General Meeting in 2022 that a dividend
of EUR 1.40 per share is paid for 2021 (dividend of EUR 1.32 per share paid for 2020).
106
OTHER INFORMATION
This section includes information about the Group structure, joint ventures, related parties and
commitments.
26.    Changes in Group structure 
In 2021, Tietoevry sold its Oil & Gas software business as well as the software businesses
Alystra, Jydacom and TRYGG/2000. The businesses disposed of were reported as part of the
Industry Software segment. Both divestments are part of Tietoevry’s strategy to seek focus and
scale.
ACCOUNTING POLICIES
Disposed operations are consolidated until the point in time when control is transferred.
Where the disposed operation is part of a cash-generating unit (CGU) to which goodwill
has been allocated, the goodwill associated with the disposed operation is included in the
carrying amount of the operation when determining the gain or loss on disposal. Goodwill
disposed in these circumstances is measured based on the relative values of the disposed
operation and the portion of the cash-generating unit retained.
Assets held for sale
Non-current assets are classified as held for sale if their carrying amounts are expected to
be recovered principally through sale and the sale is highly probable. From the date of
classification, the assets are measured at the lower of the carrying amount and the fair
value less costs to sell, and the recognition of depreciation is discontinued.
Sale of Oil & Gas software business
In February 2021, Tietoevry announced an agreement with Aucerna, a Quorum Software
affiliate, to sell its Oil & Gas software business. The transaction was completed in June 2021,
with a minor part of asset transfers to be completed in early 2022. Through this transaction, the
Oil & Gas software business will have greater global market reach and growth opportunities. The
Oil & Gas software business comprises hydrocarbon management, personnel and material
logistics software and related services with installations in more than 50 countries. Revenue of
the divested businesses amounted to around EUR 50 million in 2020 and the number of
employees was around 430. 
With a consideration of EUR 156.8 million including adjustments, a capital gain of EUR 73.3
million was recognized. The cash payments in total amounted to EUR 154.7 million. In addition,
Tietoevry will receive a cash compensation of EUR 2.1 million subsequent to the completion of
asset transfers taking place in early 2022. The following table summarizes the effects of the sale
on the consolidated financial statements.
EUR million
Intangible and tangible assets
0.2
Right-of-use assets
0.8
Trade and other receivables
14.1
Cash and cash equivalents
7.0
Non-current liabilities
-0.7
Trade and other payables
-14.0
Fair value of net assets
7.4
Allocation of goodwill and intangible assets on disposal
71.3
Total net assets disposed
78.7
Consideration, including adjustments
156.8
Transaction costs
-6.1
Reclassification of foreign currency translation reserve to profit or loss
1.4
Total net assets disposed
-78.7
Gain on disposal, before income tax
73.3
Income tax expense on gain
-0.5
Gain on disposal, after income tax
72.8
Consideration received in cash
154.7
Transaction costs
-5.9
Cash and cash equivalents disposed of
-7.0
Net cash flow on disposal
141.8
107
Other divestments
In October 2021, Tietoevry announced an agreement to sell its software businesses Alystra,
Jydacom and TRYGG/2000 to a Nordic software company EG. The transaction was completed
in December 2021. These businesses focus on creating software products for construction,
retail, and transport markets. They had limited operational dependencies with the rest of
Tietoevry. Revenue of the divested businesses amounted to around EUR 13 million in 2020 and
the number of employees was around 80 in Finland and Sweden. With a consideration of EUR
40.6 million including adjustments and FX impact, a capital gain of EUR 30.6 million was
recognized. The following table summarizes the effects of the sale on the consolidated financial
statements.
EUR million
Intangible assets
2.3
Trade and other receivables
0.7
Cash and cash equivalents
2.1
Non-current liabilities
-0.4
Trade and other payables
-2.0
Fair value of net assets
2.6
Allocation of goodwill on disposal
7.0
Total net assets disposed
9.7
Consideration, including adjustments and FX impact
40.6
Transaction costs
-0.1
Reclassification of foreign currency translation reserve to profit or loss
-0.2
Total net assets disposed
-9.7
Gain on disposal, before income tax
30.6
Income tax expense on gain
-2.6
Gain on disposal, after income tax
28.0
Consideration received in cash
39.8
Transaction costs
—
Cash and cash equivalents disposed of
-2.1
Net cash flow on disposal
37.7
108
27.    Subsidiaries
Subsidiary shares owned by the Parent company
Company name
Domicile
Parent
company's
holding
%
31 Dec 2021
Book value in
the Parent
company
EUR million
EVRY Card Issuing AS
Norway
100.0
77.4
EVRY Card Payments AS
Norway
100.0
0.7
EVRY Card Services AS
Norway
100.0
84.0
EVRY Danmark A/S
Denmark
100.0
0.3
Fellesdata AS
Norway
100.0
—
Infopulse Brasil Servicos Technologicos Ltda.
Brazil
1.0
0.0
Octagon IT Holding 2  AS
Norway
100.0
0.0
Octagon IT LLC
Russia
100.0
0.0
Octaserv Technologies Pvt. Ltd.
India
100.0
2.2
Tieto Austria GmbH
Austria
100.0
0.8
Tieto (Beijing) Technology Co., Ltd.
China
100.0
0.8
Tieto China Co., Ltd.
China
100.0
4.3
Tieto Czech s.r.o.
Czech Republic
100.0
8.0
Tieto Czech Support Services s.r.o.
Czech Republic
100.0
—
Tieto Denmark A/S
Denmark
100.0
6.5
Tieto DK A/S
Denmark
100.0
1.6
Tieto Estonia AS
Estonia
100.0
0.3
Tieto Finland Oy
Finland
100.0
137.2
Tieto Finland Support Services Oy
Finland
100.0
1.6
Tieto Germany GmbH
Germany
100.0
0.5
Tieto Global Oy
Finland
100.0
1.1
Tieto Great Britain Ltd.
Great Britain
100.0
0.5
Tieto Latvia SIA
Latvia
100.0
15.2
Tieto Lietuva UAB
Lithuania
100.0
2.6
Tieto Netherlands Holding B.V.
Netherlands
100.0
24.5
Tieto Poland Sp. z o.o
Poland
100.0
3.3
Tieto Support Services Sp. z o.o.
Poland
100.0
0.4
Tieto Sweden AB
Sweden
100.0
919.3
TietoEnator Inc.
The United States
100.0
8.0
TietoEVRY Accounting AS
Norway
100.0
16.7
TietoEVRY Norway AS
Norway
100.0
1 007.9
Total
2 325.5
Shares in Group companies owned by subsidiaries
Company name
Domicile
Group
holding
%
31 Dec 2021
Book value in
the Parent
company
EUR million
Avega Affero AB
Sweden
100.0
0.2
Avega Aqilo AB
Sweden
100.0
0.0
Avega Catalyst AB
Sweden
100.0
0.4
Avega Clarity AB
Sweden
100.0
0.9
Avega Complius AB
Sweden
100.0
—
Avega Dinamiko AB
Sweden
100.0
0.2
Avega Edge AB
Sweden
100.0
0.0
Avega Effectus AB
Sweden
100.0
0.9
Avega Group AB
Sweden
100.0
45.9
Avega Kipeo AB
Sweden
100.0
1.6
Avega Kite AB
Sweden
100.0
0.0
Avega Miundo AB
Sweden
100.0
0.0
Avega Mtoni AB
Sweden
100.0
0.1
Avega Nuvem AB
Sweden
100.0
—
Avega Primero AB
Sweden
100.0
0.0
Avega Qurio AB
Sweden
100.0
2.8
Avega Scire AB
Sweden
100.0
0.2
Avega Sempai AB
Sweden
100.0
0.5
Avega Senso AB
Sweden
100.0
0.0
Bekk Consulting AS
Norway
100.0
46.6
Emric d.o.o. Beograd
Serbia
100.0
—
EVRY Card Services AB
Sweden
100.0
26.2
EVRY Card Services Oy
Finland
100.0
6.4
EVRY Financial Service UK Ltd.
Great Britain
100.0
0.1
EVRY Financing AB
Sweden
100.0
0.0
EVRY Financing AS
Norway
100.0
2.1
EVRY India Pvt. Ltd.
India
100.0
14.7
109
EVRY Sweden AB
Sweden
100.0
173.7
EVRY USA Corporation Inc.
The United States
100.0
0.5
Eye-share AS
Norway
100.0
2.5
Gjeldsregisteret AS
Norway
100.0
—
Infopulse Brasil Servicos Technologicos Ltda.
Brazil
99.0
0.1
Infopulse Bulgaria Ltd.
Bulgaria
100.0
0.1
Infopulse Europe GmbH
Germany
100.0
0.0
Infopulse Poland Sp. z o.o.
Poland
100.0
—
Infopulse Ukraine LLC
Ukraine
100.0
0.0
Infopulse USA LLC
The United States
100.0
0.1
NUK Holding AB
Sweden
100.0
18.3
Tieto India Pvt. Ltd.
India
100.0
45.4
Tieto Rus OOO
Russia
100.0
2.3
Tieto Sweden Support Services AB
Sweden
100.0
—
Tieto Ukraine Support Services LLC
Ukraine
100.0
0.8
Tieto U.S. Inc.
The United States
100.0
1.0
Total
394.7
All subsidiary undertakings are included in the consolidation. In India, the official reporting
period is 1.4.–31.3. according to the Indian legislation.
110
28.    Interests in joint ventures
Tietoevry has established few joint ventures in order to be able to produce high quality IT
services required by the customer. All other joint ventures are located in Finland except for
BuyPass AS that is a Norwegian company and joint venture of TietoEVRY Norway AS.
ACCOUNTING POLICIES
Companies, where Tietoevry has assumed management responsibility, has contractually
based joint control with a third party and has right to the net assets of the company based
on the contractual arrangement are included in the consolidated financial statements as
joint ventures. Joint ventures are accounted by using the equity method under which the
investments in joint ventures are initially recognized at cost and adjusted thereafter to
recognize the Group's share of the post-acquisition profits or losses and movements in
other comprehensive income. When the Group's share of joint venture’s losses exceeds
the carrying amount of the investment, the investment is recognized at zero value in the
statement of financial position and the Group does not recognize further losses, unless it
has incurred obligations or made payments on behalf of the joint venture.
Sales to and purchases from joint ventures are made on normal market terms and
conditions and at market prices. The Group’s share of the joint ventures’ result for the
period is separately disclosed in the income statement.
Joint ventures
Number of
shares
Parent
company's share
%
Voting right %
Carrying value
EUR million
31 Dec
2021
2020
2021
2020
2021
2020
2021
2020
Tieto Esy Oy
7 300
7 300
80.0
80.0
34.0
34.0
5.1
5.2
TietoIlmarinen Oy
3 570
3 570
70.0
70.0
30.0
30.0
2.2
3.4
Tietokarhu Oy
—
8 000
—
80.0
—
20.0
—
2.8
BuyPass AS
21 100
21 100
50.0
50.0
50.0
50.0
9.4
8.3
16.7
19.7
Reconciliation to carrying value
EUR million
2021
2020
Acquisition cost, 1 Jan
11.2
11.8
Acquisition
—
—
Translation difference
0.4
-0.6
Acquisition cost, 31 Dec
11.6
11.2
Equity adjustments, 1 Jan
8.5
11.3
Share of results
1.5
1.5
Dividends received
-2.1
-4.3
Tietokarhu liquidation
-2.8
—
Equity adjustments, 31 Dec
5.1
8.5
Carrying value, 31 Dec
16.7
19.7
Equity adjustments include Group level goodwill of EUR 4.5 (4.5) million.
Tietokarhu Oy's special task as a supplier of IT services for the Tax Administration ended on 31
December 2020 in accordance with the two-year notice period as the Tax Administration
switches to the use of a new ready-made software. The Extraordinary General Meeting
supported the liquidation of Tietokarhu as of 1 January 2021, as a result of which the company
was dissolved 28 September 2021. Liquidation gain of EUR 0.3 million was booked in the third
quarter, 2021.
There are no commitments or contingencies related to joint ventures.
111
Financial and personnel information of Joint ventures
The summarised financial information below represents amounts in joint ventures' financial
statements prepared in accordance with IFRS Standards.
31 Dec 2021
Tieto Esy Oy
TietoIlmarinen Oy
BuyPass AS
EUR million
Non-current assets
0.0
0.0
3.5
Current assets
4.2
1.7
51.1
Total
4.2
1.7
54.5
Non-current liabilities
0.1
0.1
0.1
Current liabilities
0.8
0.5
35.6
Total
0.8
0.7
35.7
Net sales
4.6
3.4
27.9
Expenses
-3.8
-3.6
-24.9
Profit before taxes
0.7
-0.2
3.0
Income taxes
-0.2
0.0
-0.8
Net profit for the financial
year
0.6
-0.2
2.3
Dividends paid to Tietoevry
0.6
0.7
0.9
Average full-time
personnel during the
financial year
34
25
76
31 Dec 2020
Tieto Esy Oy
TietoIlmarinen Oy
Tietokarhu Oy
BuyPass AS
EUR million
Non-current assets
0.0
0.0
0.1
2.6
Current assets
4.5
2.9
7.7
44.4
Total
4.5
2.9
7.8
47.0
Non-current liabilities
0.0
0.1
1.0
0.2
Current liabilities
0.9
0.9
3.0
29.4
Total
1.0
0.9
4.0
29.7
Net sales
5.0
6.4
8.0
23.6
Expenses
-4.0
-4.8
-8.9
-21.0
Profit before taxes
1.0
1.6
-0.8
2.6
Income taxes
-0.2
-0.3
-0.4
-0.6
Net profit for the financial
year
0.8
1.3
-1.3
2.0
Dividends paid to Tietoevry
0.6
1.5
2.2
—
Average full-time
personnel during the
financial year
36
37
20
78
112
29.    Related party transactions
Related parties of Tietoevry include subsidiaries, joint ventures and key management of the
company and their close family members. Key management includes the members of the Board
of Directors, Leadership team and the President and CEO.
ACCOUNTING POLICIES
Sales to and purchases from related parties are made on normal market terms and
conditions and at market prices. There are no commitments or contingencies on behalf of
related parties.
The transactions with related parties are presented below. More information on joint ventures is
disclosed in note 28 and subsidiaries are listed in note 27. Information on management
remuneration is disclosed in note 8.
Transactions and balances with joint ventures
EUR million
31 Dec 2021
31 Dec 2020
Sales
2.9
8.5
Other operating income
1.6
3.5
Purchases
2.1
3.5
Receivables
0.2
0.3
Liabilities including cash pool
5.0
13.9
30.    Commitments and contingencies
The Group's commitments and contingencies mostly relate to lease guarantees and
performance commitments.
ACCOUNTING POLICIES
Commitments are disclosed when the Group has a contract where the existence of
obligation will be only confirmed in the future.
Contingent liabilities are possible obligations whose existence will be confirmed by
uncertain future events that are not wholly within the control of the entity. They can also
include obligations that are not recognized in the statement of financial position because
settlement is not probable or their amount cannot be measured reliably.
EUR million
31 Dec 2021
31 Dec 2020
For Tietoevry obligations
Mortgages
—
2.5
Guarantees
Performance guarantees
91.6
82.7
Payment guarantees
0.3
7.8
Other
0.2
0.1
Other Tietoevry obligations
Lease commitments, not yet commenced
67.4
70.7
Other
0.6
0.7
On behalf of third parties
Guarantees
Performance guarantees
25.4
25.9
In addition to the above, TietoEVRY Oyj or other group companies have provided security on
behalf of delivering Group company relating to some major contracts.
113
31.    Events after the reporting period
Tietoevry has established six specialized end-to-end businesses. These six businesses form the
reportable segments as from the first quarter of 2022. The new structure took effect on 1
January 2022.
In February, 2022, Tietoevry announced additional cost savings measures to support the plans
to reach Cloud & Infra's financial targets for 2023.
114
PARENT COMPANY´S FINANCIAL STATEMENTS (According to Finnish Accounting Standards)
Income statement
EUR
Note
2021
2020
Net sales
1
189 578 776.56
121 506 688.34
Other operating income
2
71 785 655.83
30 331 222.55
Personnel expenses
3
-15 031 276.18
-16 203 417.07
Depreciation and impairment losses
8, 9
-25 733 340.37
-26 254 311.72
Other operating expenses
4
-324 321 796.64
-159 959 364.53
Operating profit
-103 721 980.80
-50 579 182.43
Financial income and expenses
6
18 401 547.19
9 801 579.46
Profit before appropriations and taxes
-85 320 433.61
-40 777 602.97
Appropriations
Group contribution
101 450 000.00
107 911 000.00
Profit before taxes
16 129 566.39
67 133 397.03
Income taxes
7
-15 060 370.04
-11 716 565.82
Net profit for the financial year
1 069 196.35
55 416 831.21
115
Balance Sheet
Assets
Non-current assets
Intangible assets
8
179 764 483.57
204 348 438.14
Tangible assets
9
997 029.89
1 734 794.64
Investments
10
2 339 345 203.31
2 553 877 750.35
Total non-current assets
2 520 106 716.77
2 759 960 983.13
Current assets
Long-term receivables
Receivables from Group companies
11
49 963 581.34
155 106 208.04
Other receivables
11
3 076 212.06
4 081 355.92
53 039 793.40
159 187 563.96
Current receivables
Accounts receivables
12
83 969.46
6 006.96
Receivables from Group companies
12, 13
265 292 666.11
209 972 821.63
Receivables from joint ventures
12, 13
34 158.12
59 347.24
Other receivables
12
4 053 197.00
2 474 449.03
Prepaid expenses and accrued income
13
8 892 784.56
7 446 174.17
278 356 775.25
219 958 799.03
Cash and cash equivalents
216 229 117.95
137 952 944.02
Total current assets
547 625 686.60
517 099 307.01
Total assets
3 067 732 403.37
3 277 060 290.14
EUR
Note
31 Dec 2021
31 Dec 2020
Shareholders' equity and liabilities
EUR
Note
31 Dec 2021
31 Dec 2020
Shareholders' equity
14
Share capital
76 555 412.00
76 555 412.00
Share issue premiums
13 791 579.51
13 791 579.51
Invested unrestricted equity reserve
1 207 617 299.52
1 207 617 299.52
Retained earnings
419 147 178.84
523 840 957.06
Net profit for the financial year
1 069 196.35
55 416 831.21
Total equity
1 718 180 666.22
1 877 222 079.30
Provisions
15
1 581 645.91
2 620 770.27
Liabilities
Non-current liabilities
Bonds
16
400 000 000.00
400 000 000.00
Loans
16
319 584 615.38
478 461 538.46
Accrued liabilities and deferred income
16
44 705.25
—
Other non-current liabilities
16
—
628.13
Total non-current liabilities
719 629 320.63
878 462 166.59
Current liabilities
17
Accounts payables
19 974 239.66
8 518 362.36
Liabilities to Group companies
17, 18
577 336 540.64
471 541 257.34
Liabilities to joint ventures
17, 18
5 096 656.74
13 694 400.23
Loans
13 076 923.08
6 538 461.54
Other current liabilities
1 757 969.91
8 825 856.86
Accrued liabilities and deferred income
18
11 098 440.58
9 636 935.65
Total current liabilities
628 340 770.61
518 755 273.98
Total liabilities
1 347 970 091.24
1 397 217 440.57
Total equity and liabilities
3 067 732 403.37
3 277 060 290.14
116
Statement of cash flow
EUR
2021
2020
Cash flow from operating activities
Net loss before appropriations and taxes
-85 320 433.61
-40 777 602.97
Adjustments
Depreciation, amortization and impairment losses
25 733 340.37
26 254 311.72
Net financial income
-18 401 547.19
-9 801 579.46
Profit on sale of subsidiaries
-36 111 989.92
—
Other adjustments
-2 388 320.43
22 245.44
Other non-cash items
96 987 855.03
2 048 306.87
Cash generated from operating activities before
net working capital
-19 501 095.75
-22 254 318.40
Change in net working capital
Change in current receivables
8 482 365.74
13 053 627.88
Change in current non-interest bearing liabilities
-9 232 690.47
-28 257 277.94
Cash generated from operating activities
-20 251 420.48
-37 457 968.46
Interest expenses and other financial expenses paid
-35 108 062.09
-94 332 231.68
Interest income received
30 397 232.18
69 185 775.29
Dividend received and equity refund
31 419 280.17
15 463 326.87
Income taxes paid
-12 352 795.45
-14 929 254.34
Cash flow from operating activities
-5 895 765.67
-62 070 352.32
EUR
2021
2020
Cash flow from investing activities
Purchase of tangible and intangible assets
-422 891.43
-777 782.68
Acquisition of subsidiaries
-3 057 822.20
-6 462 616.31
Disposal of subsidiaries
154 094 585.51
—
Proceeds on liquidations of shares
3 040 447.58
369 857.69
Loans granted
-14 332 556.52
-112 635 791.88
Repayment of other loans
62 607 595.40
154 774 787.24
Cash flow from investing activities
201 929 358.34
35 268 454.06
Cash flow from financing activities
Dividends paid
-156 312 002.88
-75 189 670.55
Purchase of own shares
-3 798 606.55
-894 169.50
Conveyance of own shares
—
3 845 668.22
Proceeds from long-term borrowings
—
297 417 000.00
Repayments of long-term borrowings
-145 800 000.00
-3 957 182.00
Repayments of bridge loan related to merger
—
-300 000 000.00
Repayments of other short-term borrowings
-18 091 639.10
-24 999 728.42
Change in intercompany cash pool, net
98 333 829.79
98 230 380.92
Group contributions received
107 911 000.00
83 700 000.00
Cash flow from financing activities
-117 757 418.74
78 152 298.67
Change in cash and cash equivalents
78 276 173.93
51 350 400.41
Cash and cash equivalents at the beginning of period
137 952 944.02
86 602 543.61
Cash and cash equivalents at the end of period
216 229 117.95
137 952 944.02
78 276 173.93
51 350 400.41
117
Notes to the parent company´s financial statements (FAS)
Parent company accounting principles
The financial statements of the Parent company TietoEVRY Corporation are prepared in
accordance with Finnish Accounting Standards (FAS).
TietoEVRY Corporation (business identity code 0101138-5) is a Finnish public limited IT service
and software company organized under the laws of Finland and domiciled in Espoo:
Keilalahdentie 2-4, 02101 Espoo, Finland. The company is listed on NASDAQ in Helsinki and
Stockholm and the Oslo Stock Exchange. The Board of Directors approved the financial
statements on 16th February 2022. According to the Limited Liability Companies Act the
shareholders have at the Annual General Meeting the right to approve, disapprove or change
the financial statements after the publication.
Foreign currency items
Foreign currency transactions are initially translated at the exchange rate prevailing on the
transaction date. Foreign currency items at the end of the financial period are valued at the
exchange rates on the balance sheet date. Foreign currency items are hedged using derivative
contracts.
Exchange gains and losses on net financial liabilities are reported in the income statement
under financial items, while other exchange gains or losses are included in operating profit.
Gains and losses arising from revaluation of derivative contracts are, depending on their nature,
reported either under financial items or operating profit.
Net sales
Net sales include internal service fees and exchange rate differences from accounts
receivables, less indirect taxes such as value added tax.
Other operating income
Other operating income includes gain on sale of subsidiaries, gain on liquidation of joint venture,
rental income and derivative exchange rate gains.
Pension arrangements
The company’s pension obligations are administered through pension insurance institutions.
Pension obligations are fully covered.
Financial instruments
The company applies the Finnish Accounting Act chapter 5 section 2a and records financial
instruments initially at fair value.
See financial instruments accounting policies in the consolidated financial statements note 22.
Appropriations
Group contributions are included in appropriations.
Valuation of fixed assets
Fixed assets are carried at cost less accumulated depreciation. Depreciation is charged
according to plan based on the estimated economic lives of the individual assets and accounted
for in accordance with the straight-line method.
The company applies the following economic lives:
Years
Intangible assets (software)
3
Other capitalized expenditure
3–10
Trademark
6
Goodwill from operations
10
Buildings
25–40
Data processing equipment1)
3–5
Other machinery and equipment
5
Other tangible assets
5
1) Purchases of personal computers are expensed immediately.
118
Income taxes
The income statement includes the company’s income taxes based on taxable profit for the
period according to local tax regulations as well as adjustments to prior year taxes. The
information related to deferred tax items is included in the notes.
119
1. Net sales
EUR
2021
2020
Internal service fees
189 578 776.56
121 506 688.34
Total
189 578 776.56
121 506 688.34
Net sales by country
2021
2020
Finland
53 864 285.76
46 868 231.33
Sweden
64 833 984.09
38 548 147.00
Norway
45 177 186.76
15 342 202.30
Other
25 703 319.95
20 748 107.71
Total
189 578 776.56
121 506 688.34
2. Other operating income
EUR
2021
2020
Gain on sale of subsidiaries
36 111 989.92
—
Rental income
23 366 256.76
23 948 595.32
Gain on liquidation of subsidiary
—
76 205.33
Gain on liquidation of joint venture
3 040 447.58
—
Other income
9 266 961.57
6 306 421.90
Total
71 785 655.83
30 331 222.55
Capital gain on sale of subsidiaries; see note 26 in Notes to the consolidated financial
statements.
3. Personnel expenses
EUR
2021
2020
Wages and salaries
12 630 837.81
14 274 190.33
Pension expenses
1 818 608.30
1 564 089.33
Other pay-related statutory social costs
581 830.07
365 137.41
Total
15 031 276.18
16 203 417.07
The parent company had an average of 105 employees during 2021 and 110 employees in
2020.
4. Other operating expenses
EUR
2021
2020
Information and communication technology
26 785 819.96
23 327 288.52
Internal service fees
137 493 025.25
84 227 253.38
Premises related costs
21 941 052.88
22 280 999.19
Professional services and marketing
22 250 204.74
13 926 600.51
Derivative exchange rate losses on other expenses
7 208 200.31
6 072 216.83
Merger loss
98 084 192.05
—
Other operating expenses
10 559 301.45
10 125 006.10
Total
324 321 796.64
159 959 364.53
Fees to auditors
EUR
2021
2020
Audit fees
700 000.00
572 000.00
Audit related fees
100 000.00
—
Tax consultation
100 000.00
112 000.00
Other services
—
65 000.00
Total
900 000.00
749 000.00
5. Management remuneration
See note 8 in Notes to the consolidated financial statements.
120
6. Financial income and expenses
EUR
2021
2020
Dividend income
Dividend income from Group companies
27 160 474.47
11 141 694.41
Dividend income from joint ventures
1 255 125.92
4 321 500.00
Dividend income from other companies
98.18
132.46
28 415 698.57
15 463 326.87
Other interest and financial income
From Group companies
7 263 893.65
10 386 786.86
From other companies
40 838 966.13
79 857 779.72
48 102 859.78
90 244 566.58
Interest and other financing expenses
To Group companies
-880 201.89
-2 951 344.39
To other companies
-57 236 809.27
-92 954 969.60
-58 117 011.16
-95 906 313.99
Total
18 401 547.19
9 801 579.46
7. Income taxes
EUR
2021
2020
Taxes for the financial period / appropriations
20 290 000.00
21 582 200.00
Taxes for the financial period / regular operations
-30 262 790.42
-33 301 171.66
Taxes for the previous years
-5 087 579.62
2 405.84
Total
-15 060 370.04
-11 716 565.82
121
8. Intangible assets
EUR
31 Dec 2021
31 Dec 2020
Intangible rights
Acquisition cost, 1 Jan
24 249 592.04
24 179 795.87
Additions
—
69 796.17
Acquisition cost, 31 Dec
24 249 592.04
24 249 592.04
Accumulated amortization, 1 Jan
14 369 529.35
12 352 894.11
Amortization for the period
2 017 760.79
2 016 635.24
Accumulated amortization, 31 Dec
16 387 290.14
14 369 529.35
Book value, 31 Dec
7 862 301.90
9 880 062.69
Goodwill
Acquisition cost, 1 Jan
212 149 583.27
212 149 583.27
Acquisition cost, 31 Dec
212 149 583.27
212 149 583.27
Accumulated amortization, 1 Jan
22 754 753.65
1 539 795.36
Amortization for the period
21 214 958.28
21 214 958.29
Accumulated amortization, 31 Dec
43 969 711.93
22 754 753.65
Book value, 31 Dec
168 179 871.34
189 394 829.62
Other capitalized expenditures
Acquisition cost, 1 Jan
19 668 704.41
19 364 099.27
Additions
161 498.79
316 149.06
Disposals
-4 532.24
-11 543.92
Acquisition cost, 31 Dec
19 825 670.96
19 668 704.41
Accumulated amortization, 1 Jan
14 595 158.58
12 864 587.77
Amortization for the period
1 508 202.05
1 730 570.81
Accumulated amortization, 31 Dec
16 103 360.63
14 595 158.58
Book value, 31 Dec
3 722 310.33
5 073 545.83
Total
179 764 483.57
204 348 438.14
9. Tangible assets
EUR
31 Dec 2021
31 Dec 2020
Land
Acquisition cost, 1 Jan
60 270.13
60 270.13
Acquisition cost, 31 Dec
60 270.13
60 270.13
Machinery and equipment
Acquisition cost, 1 Jan
33 332 668.61
32 951 532.68
Additions
261 392.63
391 837.35
Disposals
-6 738.14
-10 701.42
Acquisition cost, 31 Dec
33 587 323.10
33 332 668.61
Accumulated depreciation, 1 Jan
31 695 514.40
30 403 367.02
Depreciation for the period
992 419.24
1 292 147.38
Accumulated depreciation, 31 Dec
32 687 933.64
31 695 514.40
Book value, 31 Dec
899 389.46
1 637 154.21
Other tangible assets
Acquisition cost, 1 Jan
37 370.30
37 370.30
Acquisition cost, 31 Dec
37 370.30
37 370.30
Book value, 31 Dec
37 370.30
37 370.30
Total
997 029.89
1 734 794.64
122
10. Investments
EUR
31 Dec 2021
31 Dec 2020
Subsidiary shares
Acquisition cost, 1 Jan
2 550 302 170.91
2 450 629 129.80
Additions
6 797 822.20
99 966 693.47
Disposals
-221 330 369.24
-293 652.36
Acquisition cost, 31 Dec
2 335 769 623.87
2 550 302 170.91
Book value, 31 Dec
2 335 769 623.87
2 550 302 170.91
Shares in joint ventures
Acquisition cost, 1 Jan
3 422 133.10
3 422 133.10
Acquisition cost, 31 Dec
3 422 133.10
3 422 133.10
Book value, 31 Dec
3 422 133.10
3 422 133.10
Other shares and interests
Acquisition cost, 1 Jan
153 446.34
153 446.34
Acquisition cost, 31 Dec
153 446.34
153 446.34
Book value, 31 Dec
153 446.34
153 446.34
Total
2 339 345 203.31
2 553 877 750.35
Subsidiary shares
See note 27 in Notes to the consolidated financial statements.
Joint ventures owned and managed by the parent company
See note 28 in Notes to the consolidated financial statements.
11. Long-term receivables
EUR
31 Dec 2021
31 Dec 2020
Loan receivables from Group companies
Subordinated loan
41 267 084.88
42 155 406.95
Other loan receivables
8 696 496.46
112 950 801.09
Other receivables
3 076 212.06
4 081 355.92
Total
53 039 793.40
159 187 563.96
123
12. Current receivables
EUR
31 Dec 2021
31 Dec 2020
Receivables from Group companies
Accounts receivable
26 504 165.82
20 848 166.84
Loan receivables
130 837 889.40
74 914 383.51
Other receivables
98 089.66
1 687 700.11
Group contribution receivables
101 450 000.00
107 911 000.00
Prepaid expenses and accrued income
6 402 521.23
4 611 571.17
Total
265 292 666.11
209 972 821.63
Receivables from joint ventures
Accounts receivable
34 158.12
59 347.24
Total
34 158.12
59 347.24
Receivables from other companies
Accounts receivable
83 969.46
6 006.96
Tax receivable
—
964 086.10
Other receivables
4 053 197.00
1 510 362.93
Total
4 137 166.46
2 480 455.99
13. Prepaid expenses and accrued income
EUR
31 Dec 2021
31 Dec 2020
Prepaid expenses and accrued income from Group
companies
Other
6 402 521.23
4 611 571.17
Prepaid expenses and accrued income from other
companies
Licence fees
6 427 756.85
5 104 419.73
Rents
353.34
—
Social costs
29 464.42
70 749.58
Bond discount and issue costs
1 200 023.09
1 186 197.15
Other
1 235 186.86
1 084 807.71
8 892 784.56
7 446 174.17
Total
15 295 305.79
12 057 745.34
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14. Changes in shareholders' equity
EUR
31 Dec 2021
31 Dec 2020
Restricted equity
Share capital, 1 Jan
76 555 412.00
76 555 412.00
Share capital, 31 Dec
76 555 412.00
76 555 412.00
Share issue premiums, 1 Jan
13 791 579.51
13 791 579.51
Share issue premiums, 31 Dec
13 791 579.51
13 791 579.51
Restricted equity total
90 346 991.51
90 346 991.51
Unrestricted equity
Invested unrestricted equity reserve, 1 Jan
1 207 617 299.52
1 207 617 299.52
Invested unrestricted equity reserve, 31 Dec
1 207 617 299.52
1 207 617 299.52
Retained earnings, 1 Jan
579 257 788.271)
595 467 110.28
Purchase of own shares
-3 798 606.55
-894 169.50
Shares distributed to personnel
—
4 457 686.83
Dividend distributions
-156 312 002.88
-75 189 670.55
Retained earnings, 31 Dec
419 147 178.84
523 840 957.06
Net profit for the financial year
1 069 196.35
55 416 831.21
Unrestricted equity total
1 627 833 674.71
1 786 875 087.79
Shareholders' equity, total
1 718 180 666.22
1 877 222 079.30
Distributable funds
Invested unrestricted equity reserve
1 207 617 299.52
1 207 617 299.52
Retained earnings
419 147 178.84
523 840 957.06
Net profit for the financial year
1 069 196.35
55 416 831.21
Total
1 627 833 674.71
1 786 875 087.79
Breakdown of the parent's share capital
Number of shares
118 425 771
118 425 771
Euros
76 555 412.00
76 555 412.00
1) The accrued cash liability 31.12.2021 (EUR 652.127,15) of the share-based incentive plans has been adjusted by
crediting the company's retained earnings.
125
15. Provisions
EUR
31 Dec 2021
31 Dec 2020
Restructuring commitments
710 030.73
287 689.82
Other provisions
871 615.18
2 333 080.45
Total
1 581 645.91
2 620 770.27
16. Non-Current liabilities
EUR
31 Dec 2021
31 Dec 2020
Bonds
400 000 000.00
400 000 000.00
Loans
319 584 615.38
478 461 538.46
Accrued liabilities and deferred income
44 705.25
—
Other non-current liabilities
—
628.13
Total
719 629 320.63
878 462 166.59
Fair value of bonds has been calculated based on prevailing market rate at the reporting date
and as of 31 Dec 2021 it was EUR 415 774 000  (EUR 411 392 000 in 2020).
17. Current liabilities
EUR
31 Dec 2021
31 Dec 2020
Liabilities to Group companies
Accounts payable
11 058 522.50
4 702 940.10
Other liabilities including cash pool
561 039 176.06
459 809 202.19
Accrued liabilities and deferred income
5 238 842.08
7 029 115.05
577 336 540.64
471 541 257.34
Liabilities to joint ventures
Accounts payable
1 397.17
—
Other liabilities including cash pool
5 095 259.57
13 694 400.23
5 096 656.74
13 694 400.23
Liabilities to other companies
Accounts payable
19 974 239.66
8 518 362.36
Loans
13 076 923.08
6 538 461.54
Commercial papers
—
4 973 421.21
Other current liabilities
1 757 969.91
3 852 435.65
Accrued liabilities and deferred income
11 098 440.58
10 289 062.80
45 907 573.23
34 171 743.56
Total
628 340 770.61
519 407 401.13
Loans and receivables and financial liabilities are held at amortized cost using the effective
interest rate method. Their carrying amounts are considered to approximate their fair value,
except for the fixed rate bond where carrying amount has not been adjusted to match the fair
value.
126
18. Accrued liabilities and deferred income
EUR
31 Dec 2021
31 Dec 2020
Accrued liabilities and deferred income from Group
companies
Service fee
5 238 544.39
7 028 613.67
Interest
297.69
501.38
5 238 842.08
7 029 115.05
Accrued liabilities and deferred income from other
companies
Vacation pay and related social costs
1 661 185.12
1 875 518.40
Other accrued payroll and related social costs
1 835 728.76
1 981 907.58
Other social costs
276 832.09
203 462.28
Interest
3 800 204.34
4 060 603.84
Rents
604 315.56
936 885.96
Taxes
1 743 488.49
—
Other
1 176 686.22
578 557.59
11 098 440.58
9 636 935.65
Total
16 337 282.66
16 666 050.70
19. Deferred tax assets and liabilities
EUR
31 Dec 2021
31 Dec 2020
Deferred tax assets
From temporary differences
1 934 798.45
1 395 077.04
From appropriations
425 507.64
458 506.91
Total
2 360 306.09
1 853 583.95
Deferred tax liabilities
From temporary differences
4 659 503.31
4 726 017.39
Total
4 659 503.31
4 726 017.39
Deferred tax items are not included in the balance sheet.
20. Contingent liabilities
EUR
31 Dec 2021
31 Dec 2020
On behalf of Group companies
Guarantees
135 514 842.90
128 428 256.45
Other Tieto obligations
Rent commitments due in 2022 (2021)
13 390 201.16
12 434 514.00
Rent commitments due later
34 872 741.37
39 856 620.00
Lease commitments due in 2022 (2021)1)
331 089.00
320 092.00
Lease commitments due later1)
418 196.00
302 355.00
On behalf of Third parties
Guarantees
25 381 206.19
25 911 124.8
1) Lease commitments are principally three-year lease agreements that do not include buyout clauses.
In addition to the above mentioned contingent liabilities, parent company has provided security
on behalf of delivering Group company relating to some major contracts.
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21. Derivatives
Nominal amounts of derivatives
Includes the gross amount of all nominal values for contracts that have not yet been settled or
closed. The amount of nominal value outstanding is not necessarily a measure or indication of
market risk, as the exposure of certain contracts may be offset by other contracts.
EUR
31 Dec 2021
31 Dec 2020
Foreign exchange forward contracts
559 538 204.20
578 629 042.52
Fair values of derivatives
Foreign exchange derivatives' fair values are calculated according to foreign exchange and
interest rates on the closing date.
The net fair values of derivative financial
instruments at the balance sheet date
31 Dec 2021
31 Dec 2020
Foreign exchange forward contracts
234 108.04
188 348.63
Derivatives are used for economic purposes only.
Gross positive fair values of derivatives
31 Dec 2021
31 Dec 2020
Foreign exchange forward contracts
4 138 215.08
3 128 076.98
Gross negative fair values of derivatives
31 Dec 2021
31 Dec 2020
Foreign exchange forward contracts
-3 904 106.99
-2 939 728.35
Fair value measurement of financial assets and liabilities
See note 22 in Notes to the consolidated financial statements.
22. Management of financial risks
The operative management of the treasury activities of Tietoevry is centralized into Group
Treasury, which is operated from Parent company. The Group Treasury is responsible for
managing the Group’s financial risk position and maintaining adequate liquidity. The Treasury
Policy, which has been approved by the Board of Directors, defines the principles for measuring
and managing liquidity risk, interest rate risk, foreign exchange risks and counterparty risk of the
Group. The Treasury Policy also defines the division of responsibilities with regard to financial
risk management. The Group reviews and monitors financial risks on a regular basis.
Financial risks are assessed, measured and managed on a Group level. See note 18 in Notes
to the consolidated financial statements.
128
DIVIDEND PROPOSAL, SIGNATURES FOR THE BOARD OF DIRECTORS' REPORT AND FINANCIAL STATEMENTS AND AUDITOR'S
NOTE
Dividend proposal
The Auditor's Note
Distributable funds in the parent company
1 627 833 674.71
Our auditors' report has been issued today.
of which net profit for the current year
1 069 196.35
Espoo, 16 February 2022
The Board of Directors proposes that the retained earnings of
Deloitte Oy
EUR 420 216 375.19 shall be used as follows:
Audit Firm
a total dividend of EUR 1.40 per share to be paid to shareholders
165 785 457.60
Jukka Vattulainen
 the remainder be carried forward
254 430 917.59
Authorised Public Accountant (KHT)
In the opinion of the Board of Directors the proposed dividend distribution does not endanger the
solvency of the company.
Signatures for the Financial statements and Board of Directors' report
Espoo, 16 February 2022
Tomas Franzén
Chairperson
Timo Ahopelto
Liselotte Hägertz Engstam
Harri-Pekka Kaukonen
Deputy Chairperson
Angela Mazza Teufer
Katharina Mosheim
Niko Pakalén
Endre Rangnes
Leif Teksum
Tommy Sander Aldrin
Ola Hugo Jordhøy
Anders Palklint
Ilpo Waljus
Kimmo Alkio
President and CEO
129
AUDITOR’S REPORT (Unofficial translation of the Finnish original)
To the Annual General Meeting of TietoEVRY Oyj
Report on the Audit of Financial Statements
Opinion
We have audited the financial statements of TietoEVRY Oyj (business identity code 0101138-5) for the year ended 31 December, 2021. The financial statements comprise the consolidated income
statement, statement of comprehensive income, financial position, statement of cash flows, statement of changes in equity and notes, including a summary of significant accounting policies, as well as
the parent company’s income statement, balance sheet, statement of cash flows and notes.
In our opinion
•the consolidated financial statements give a true and fair view of the group’s financial position, financial performance and cash flows in accordance with International Financial Reporting
Standards (IFRS) as adopted by the EU,
•the financial statements give a true and fair view of the parent company’s financial performance and financial position in accordance with the laws and regulations governing the preparation of
financial statements in Finland and comply with statutory requirements.
Our opinion is consistent with the additional report submitted to the Audit Committee.
Basis for opinion
We conducted our audit in accordance with good auditing practice in Finland. Our responsibilities under good auditing practice are further described in the Auditor’s Responsibilities for the Audit of
Financial Statements section of our report.
We are independent of the parent company and of the group companies in accordance with the ethical requirements that are applicable in Finland and are relevant to our audit, and we have fulfilled our
other ethical responsibilities in accordance with these requirements.
In our best knowledge and understanding, the non-audit services that we have provided to the parent company and group companies are in compliance with laws and regulations applicable in Finland
regarding these services, and we have not provided any prohibited non-audit services referred to in Article 5(1) of regulation (EU) 537/2014.
The non-audit services that we have provided have been disclosed in note 7 to the consolidated financial statements.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
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Key audit matters
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial statements of the current period. These matters were addressed in the
context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
We have also addressed the risk of management override of internal controls. This includes consideration of whether there was evidence of management bias that represented a risk of material
misstatement due to fraud.
Key audit matter
How our audit addressed the key audit matter
Revenue recognition
We evaluated the IT systems used for recognizing revenue by testing access and change management controls. We also
evaluated process level controls by performing walkthroughs of each significant class of revenue transactions, assessed the
design  of key controls and tested the operating effectiveness of those controls.
Refer to accounting policies for the consolidated financial statements and
notes 5 and 6.
Consolidated Net Sales of TietoEVRY Oyj amounted to EUR 2 823.4 (2
786.4) million. The Net Sales consist mostly of continuous services, software
solutions and consulting. In addition to this, the Company has fixed-price
Revenue from service contracts, software solutions and consulting is based
on service volumes or time and materials; and the performance obligations
are recognized over the accounting period in which the services are
rendered. For contracts comprising fixed-price projects, revenue is
recognized based on the actual service provided by the reporting date as a
proportion of the total services to be provided.
We identified as a specific risk of error and fraud in respect of improper
revenue recognition given the nature of the Group’s services, as follows:
–Improper revenue recognition in manually recorded exceptional
revenue transactions.
Revenue recognition due to its significance require specific attention both
from the accounting and the auditing  perspective. In addition, management
applies judgement when considering revenue recognition for fixed-price
projects.
Our substantive audit procedures to address the identified risk relating to revenue from services consisted among others,
performing transactional testing procedures to validate the recognition of revenue throughout the year as well as year-end.
Our substantive audit procedures to address the risk of inappropriate accounting for projects were focused on judgements used by
management in project estimates.
We selected a sample of contracts based on quantitative and qualitative criteria and performed the following:
–We performed interviews with project managers and financial controllers to assess the estimates on projects' status and
estimated costs and income;
–Ensured that the revenue recognition method applied was appropriate based on the terms of the arrangement;
–Agreed project revenue estimate against the sales agreement, including contract amendments;
–Tested the accuracy of the cost estimate by taking a sample of cost components and traced those to supporting
documentation; and
–Recalculated the revenue based on percentage of completion of the fixed price projects. Assessed the appropriateness
of the percentage of completion by comparing actual costs from the Company’s accounting records to the estimated total
costs of the project.
131
Key audit matter
How our audit addressed the key audit matter
Impairment testing of Goodwill
Refer to Note 11 in the consolidated financial statements.
As part of our audit procedures we have assessed key controls over management’s goodwill impairment testing for each cash
generating unit.
The recoverable amounts of the cash-generating units are determined based on value-in-use calculations. Cash flows used in
these calculations are based on five-year financial plans defined by group management.
We have assessed the key assumptions used by management in the impairment test for cash generating units:
–comparing the growth and profitability estimates to historical performance.
–comparing the estimates with the latest approved budgets and strategic plans.
–involving our valuation specialists to verify that the discount rates and the long-term growth rates are consistent with
observable market data
–validated the mathematical accuracy of the impairment calculations
We have also assessed the related disclosure information.
Consolidated financial statements includes goodwill of EUR 1 943.7 (1 974.4)
million. Goodwill is measured at cost less accumulated impairment losses.
Goodwill is subject to annual impairment test. For testing purposes goodwill is
allocated to cash-generating units. As a result of management’s goodwill
impairment test, no impairment was identified.
Goodwill impairment testing requires substantial management judgment over
the projected future business performance, cash flows and applied discount
rate.
Note 11 in the consolidated financial statements describes key assumptions
used by management in the impairment test and related sensitivity analysis.
We have no key audit matters to report with respect to our audit of the parent company financial statements. There are no significant risks of material misstatement referred to in Article 10(2c) of Regulation (EU)
No 537/2014 with respect to the group financial statements and the parent company financial statements.
Responsibilities of the Board of Directors and the President and CEO for the financial statements
The Board of Directors and the President and CEO are responsible for the preparation of consolidated financial statements that give a true and fair view in accordance with International Financial
Reporting Standards (IFRS) as adopted by the EU, and of financial statements that give a true and fair view in accordance with the laws and regulations governing the preparation of financial statements
in Finland and comply with statutory requirements. The Board of Directors and CEO are also responsible for such internal control as they determine is necessary to enable the preparation of financial
statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the Board of Directors and CEO are responsible for assessing the parent company’s and the group’s ability to continue as going concern, disclosing, as applicable,
matters relating to going concern and using the going concern basis of accounting. The financial statements are prepared using the going concern basis of accounting unless there is an intention to
liquidate the parent company or the group or cease operations, or there is no realistic alternative but to do so.
Auditor’s responsibilities in the audit of financial statements
Our objectives are to obtain reasonable assurance on whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with good auditing practice will always detect a material
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the economic
decisions of users taken on the basis of the financial statements.
132
As part of an audit in accordance with good auditing practice, we exercise professional judgment and maintain professional skepticism throughout the audit. We also:
•Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as
fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
•Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion
on the effectiveness of the parent company’s or the group’s internal control.
•Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management.
•Conclude on the appropriateness of the Board of Directors’ and the President and CEO’s use of the going concern basis of accounting and based on the audit evidence obtained, whether a
material uncertainty exists related to events or conditions that may cast significant doubt on the parent company’s or the group’s ability to continue as a going concern. If we conclude that a
material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our
opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the company to cease to continue as
a going concern.
•Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and
events so that the financial statements give a true and fair view.
•Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the group to express an opinion on the consolidated financial
statements. We are responsible for the direction, supervision and performance of the group audit. We remain solely responsible for our audit opinion.
We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in
internal control that we identify during our audit.
We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, and communicate with them all relationships and
other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards.
From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of the financial statements of the current period and are
therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we
determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such
communication.
133
Other Reporting Requirements
Information on our audit engagement
We have been acting as Tietoevry’s auditors a total period of uninterrupted engagement of 4 years since 2018.
Other information
The Board of Directors and CEO are responsible for the other information. The other information comprises the report of the Board of Directors and the information included in the Annual Report, but
does not include the financial statements and our report thereon. We have obtained the report of the Board of Directors prior to the date of the auditor’s report, and the Annual Report is expected to be
made available to us after that date.
Our opinion on the financial statements does not cover the other information.
In connection with our audit of the financial statements, our responsibility is to read the other information identified above and, in doing so, consider whether the other information is materially
inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated. With respect to report of the Board of Directors, our responsibility also
includes considering whether the report of the Board of Directors has been prepared in accordance with the applicable laws and regulations.
In our opinion, the information in the report of the Board of Directors is consistent with the information in the financial statements and the report of the Board of Directors has been prepared in
accordance with the applicable laws and regulations.
If, based on the work we have performed on the other information that we obtained prior to the date of this auditor’s report, we conclude that there is a material misstatement of this other information, we
are required to report this fact. We have nothing to report in this regard.
Espoo, 16 February 2022
Deloitte Oy
Audit Firm
Jukka Vattulainen
Authorised Public Accountant (KHT)
134