
Eurocell plc Annual Report and Accounts 202112
CHIEF EXECUTIVE OFFICER’S REPORT CONTINUED
Expand the branch network
Our strategic objective for Building Plastics is to achieve sector-
leading operations from 270-300 sites. The growth will come by
taking business from independent operators, who currently have
more than 60% market share. We opened 12 new branches in
2021, resulting in a total estate of 219 sites. See the Building
Plastics Divisional Review for further information on our progress.
Increase the use of recycled material
In 2021 we increased our use of recycled material to 27% of
materials consumed (2020: 25%). Our objective is to increase
this to around 33% over the new few years. See Sustainability for
further information on our progress.
Develop innovative new products
We are committed to maintaining market leadership by offering
the very latest in product improvement, both through development
of existing products and the introduction of new ones. We work
closely with our customers and technical advisors on development
and to help maintain our product pipeline. Particularly for new build,
we have been cooperating on product designs to meet technical
compliance with Future Homes building regulations, which come into
force in 2022, with a further upgrade in 2025.
Highlights for 2021 include:
• Development of the Aspect bi-fold door system to include
flush French doors, which complement our Modus and Logik
range of flush sash windows.
• Following the launch of our slate-effect Envirotile composite
roof tiles in 2020, we have now extended the offering to
include a solid tiled Equinox conservatory roof.
• Skypod Plus was added to the Skypod roof lantern range in
2021, with improved architectural aesthetics.
• Composite fencing products, made from sustainable
materials, have been added to our decking range.
• Following the launch of the Kyube garden room in 2020, the
range was expanded in 2021 to reflect continuing strong
demand for affordable extra work and leisure space at home.
Outdoor living products have been one of our strongest growth
categories in 2021, with sales of £8.6 million compared to £5.6
million in 2020 and £2.9 million in 2019. Conservatories, warm
roofs, fencing and decking have all been particularly strong,
alongside new products such as garden rooms. Building on this
success, looking forward to 2022 we will be launching a new range
of modern conservatories, alongside other garden products such
as pergolas and awnings.
Explore potential bolt-on acquisitions
We have completed six acquisitions since our IPO in 2015. This
remains an important strategic objective for the Group and we will
continue to assess and consider bolt-on acquisition opportunities
in the markets in which we operate as and when they arise.
Deliver sustained operational excellence
In 2021 we introduced a new strategic priority to ‘deliver sustained
operational excellence’. Through 2016–19, the success of our
commercial strategies resulted in a strong compound annual
growth rate in sales of 12%, which is well ahead of our markets.
However, profits for that period were impacted by sales running
substantially ahead of our expectations, thereby exceeding the
available operating capacity and leading to inefficiencies and extra
costs.
Manufacturing and warehousing constraints have now been resolved
through major investments in new capacity.
Transition to the new warehouse was completed successfully in
2021, against a background of record volumes and supply chain
disruption. As well as being central to increasing capacity, the facility
is key to delivering further improvements in operational efficiencies as
the new plant, systems and processes become embedded.
The new warehouse has also unlocked the operational footprint
for the whole Group. In 2021, we converted our old warehouse to
a specialist manufacturing site, relocating secondary operations,
including foiling and conservatory roofs, providing a better
environment to drive these businesses forward. This also freed up
space to future-proof extrusion capacity for the medium-term.
We increased our extrusion capacity by more than 20% in 2018/19.
With ongoing strong growth, we completed a further expansion
in 2021, with the addition of five new extrusion lines, along with
the associated mixing plant upgrade and tooling. With space now
available, we plan to add a further five lines in 2022. Together,
these investments increase extrusion capacity by more than 15%
compared to the end of 2020, thereby enabling future sales and
market share growth.
Our focus in 2022 will be on delivering improved operating
efficiencies from the new warehouse and production facilities.
Looking ahead, with constraints resolved, we expect the benefit of
our strong sales growth to flow through to improved margins.
Develop a sector-leading digital proposition
Also in 2021, we introduced a new strategic priority to ‘develop
a sector-leading digital proposition’. Stakeholders increasingly
require full end-to-end digital solutions, a trend accelerated by the
COVID pandemic. We expect a sector-leading digital proposition to
act as an enabler to our other priorities and improve the supplier,
customer and employee experience, making Eurocell an even
better business partner all round.
During the year we selected platforms for a new website, product
information management system, e-commerce solution and
employee management system. Development is under way, with
these systems expected to launch in 2022 and 2023.
Sustainability
Sustainability strategy and KPIs
During 2021 we published our sustainability strategy. Our objective
is to continue to improve the sustainability of the Group. We have
defined a suite of environmental and social targets and KPIs against
which to measure our progress.
Our KPIs recognise the breadth of the Environmental, Social and
Governance (‘ESG’) agenda. Taking into account the specific
circumstances of 2021, we made good progress against these
targets in the year.
However, increasing our use of recycled PVC compound in the
manufacture of co-extruded rigid profiles will always be at the heart
of sustainability for Eurocell, and therefore this Chief Executive’s
Review is focused on our environmental targets. The full suite of
KPIs and commentary on our 2021 performance is set out in the
Responsible Business section on pages 32 to 55.
Recycling (circular economy)
Expanding recycling improves product and business sustainability,
with less plastic going to landfill. Closed-loop recycling (where
windows being replaced are recycled into the new product) is
attractive to decision-makers such as local authorities and architects,
which helps us develop tight specifications for our products.