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888 HOLDINGS PLC
Annual Report and Accounts
2021
MADE FOR THE FUTURE
888 Holdings plc // Annual Report and Accounts 2021
INTRODUCTION
OUR BUSINESS IS MADE
FOR THE FUTURE.
OUR PRODUCTS ARE
MADE TO PLAY.
Our vision is to become a global leader
in online betting and gaming.
Our mission is to lead the online
gambling world in creating the best
betting and gaming experiences. We
aim to create unrivalled moments of
excitement in people’s day-to-day
lives by developing state-of-the-art
technology and products that provide
fun, fair and safe online betting and
gaming entertainment to customers
around the world.
888 HOLDINGS PLC
Annual Report and Accounts 2021
4
SECTION 1
Strategic Report
INSIDE THIS REPORT
1. STRATEGIC REPORT
At a Glance 02
Chair’s Statement 04
CEO’s Strategic Report 06
Strategy Overview and
William Hill Acquisition 10
Our Business Model 12
Product Leadership 14
World Class Brands 18
Customer Excellence 20
Key Performance Indicators 22
Market Review 24
ESG & Sustainability 28
Made to Play Safely 30
Made Together 34
Made Greener 38
Financial Review 42
Stakeholder Engagement 48
Risk Management Strategy 50
Viability Statement 60
2. GOVERNANCE
Board of Directors 62
Corporate Governance Statement 64
Directors’ Report 72
Directors’ Remuneration Report 80
Audit Committee Report 104
3. FINANCIAL STATEMENTS
Independent Auditor’s Report 112
Consolidated Income Statement 122
Consolidated Statement
of Comprehensive Income 122
Consolidated Balance Sheet 123
Consolidated Statement
of Changes in Equity 124
Consolidated Statement
of Cash Flows 125
Notes to the Consolidated
Financial Statements 126
Company Balance Sheet 160
Company Statement
of Changes in Equity 161
Company Statement
of Cash Flows 162
Notes to the Company
Financial Statements 163
Shareholder Information 166
Company Information 167
Find out more about us on our website
corporate.888.com.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
01
888 HOLDINGS PLC
Annual Report and Accounts 2021
888 – A global leader
888 is one of the world’s leading
online betting and gaming
companies. Our mission is to
lead the gambling world in
creating the best betting and
gaming experiences. We aim
to create unrivalled moments
of excitement in people’s day-
to-day lives by developing
state-of-the-art technology
and products that provide fun,
fair and safe online betting
and gaming entertainment
to customers around the world.
888 has been at the forefront of
the online gaming industry since
its foundation in 1997, leveraging its
proprietary technology to provide
players and B2B partners an innovative
and world-class online gaming
experience.
The Group is structured into two lines
of business: B2C, under the 888 brands,
and B2B, primarily conducted through
Dragonfish, which provides partners
a leading platform through which to
establish an online gaming presence
and monetise their own brands in a
safe and responsible manner.
To read more about our brands, how
we generate revenue, and how we are
driving growth, see page 12.
AT A GLANCE
Our global footprint
We operate on a locally regulated basis
in 18 markets across Europe and the US.
• UK
• Gibraltar
• Ireland
• Germany
• Romania
• Spain
• Italy
• Denmark
• Malta
• Sweden
• Portugal
• US:
Nevada
Delaware
New Jersey
Colorado
Pennsylvania
Virginia
Michigan
z
Industry leading brands
888 is a globally recognised
brand built around our key values.
Read more on pages 18 and 19
A world-class experience
Understanding customer needs,
and building our product, marketing
and offers to create the best
experiences possible.
Read more on pages 14 and 15
Made to play safely
We acknowledge the potential risks
that gambling can present, and are
committed to ongoing improvements
to make gambling safer.
Read more on pages 30 to 33
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
02
Our revenue split
Well diversified geographic
mix with a focus on
regulated markets.
REVENUE BY REGION
40% – UK
12% – Italy
34% – EMEA
13% – Americas
1% – RoW
REVENUE BY PRODUCT
Gaming – 83%
Betting – 13%
B2B – 4%
FY2021
Revenue
$980m
Percentage of revenue from online
100%
Employees
1,900+
Licences
18
% locally regulated or taxed revenue
74%
Languages offered
17+
Offices
7
Countries
100+
Currencies offered
18+
Total actives for the year
2.2m
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
03
CHAIR’S
STATEMENT
Acquisition of William Hill
In September 2021 888 announced the
proposed acquisition of the non-US
business and operations of William Hill
from Caesars Entertainment, Inc. at
an enterprise value of £2.2 billion (the
“Acquisition”). The proposed Acquisition
was made possible by the great progress
made over recent years across 888.
The Acquisition would create a leading
operator in the global online betting and
gaming industry by bringing together two
highly complementary businesses and
combining two of the industry’s leading
brands.
William Hill is a leading omni-channel
betting and gaming company, licensed
in 14 jurisdictions across Europe, and
operating approximately 1,400 retail
locations in the UK as well as serving over
three million customers online globally. It
is the number one betting brand in the UK
in terms of awareness and is a top-three
brand by revenue across both retail and
online sports betting in the UK.
The Acquisition represents a
transformational opportunity for 888 to
significantly increase its scale, further
diversify its product mix, and accelerate
the upward shift of its revenue growth
profile through increased revenue
diversification and enhanced positions
in locally regulated markets. In addition,
the enlarged Group will leverage the
complementary strengths of the two
businesses, including benefitting from
an expanded, world-class talent pool.
I am pleased to provide my first Chair’s
Statement on behalf of 888.
2021 was a significant year for the Group
which built on the very strong platform
for growth that has been established
over recent years. During the year 888
refined its long-term corporate strategy
and developed a more ambitious
ESG framework that together better
positions the business to drive continued
sustainable, long-term growth and value
for all stakeholders.
The Group’s notable strategic highlights
during the year included a long-term
partnership with ABG to launch the SI
Sportsbook brand in the US; continued
execution of our regulated markets growth
strategy including launching 888sport
with a local licence in Germany; further
delivery of our product and content
leadership plan including migrating the
significant majority of our sportsbook
volume to our in-house platform; and, the
pending transformational acquisition of
the international (non-US) business of
William Hill (“William Hill”, “WHI” or “William
Hill International”). It is a testament to the
quality and focus of our management
teams and dedication of our colleagues
that we are reporting another year of
record financial results alongside this
strong strategic progress.
“Our new ESG framework reflects the scale of
888’s ambitions to be one of the top performing
and most trusted operators in the global betting
and gaming industry.”
LORD MENDELSOHN
Non-Executive Chair
The combination of the two businesses is
expected to deliver significant operating
efficiencies, including substantial
estimated pre-tax cost synergies leading
to improved profit margins and stronger
cash generation. With its focus on
regulated markets, the Board believes
the enlarged group will be able to offer
customers world-class products that
are delivered across a unified, scalable
technology platform, in turn driving
sustained growth and shareholder value
creation over the medium and long term.
Environment, Social &
Governance (ESG)
At the beginning of 2022 we were pleased
to launch our first comprehensive ESG
framework, Made for the Future, to create
a clearer blueprint to support the Group’s
ambitions to be one of the top performing
and most trusted operators in the global
betting and gaming industry.
This framework builds on the Group’s
investments in recent years to improve
in safer gambling, increase employee
diversity, support local communities, and
reduce the Group’s environmental impact.
However, the Board recognises that there
is more that we can and must do to drive
further improvements in each of these key
areas over the coming years.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
04
On 1 March 2022, the Gambling
Commission of Great Britain (UKGC)
announced that 888 had been issued with
a penalty of £9.4 million, and a warning
about historic failings of certain of the
Group’s former safer gambling and anti-
money laundering policies, procedures
and controls.
The Board is disappointed we didn’t
meet the requirements of the UKGC. It is
committed to ensuring that there can be
no repeat of this situation.
The UKGC recognised that 888 took
corrective steps to address the identified
failings, and the Board will closely monitor
compliance with these steps. 888 will
undertake an independent audit of the
implementation of its updated policies,
procedures and controls within the next 12
months. Alongside promptly implementing
appropriate actions to ensure it is fully
compliant with its licensing obligations,
888 has in parallel implemented further
important safer gambling initiatives which
are set out in more detail in our ESG &
Sustainability Report.
The Board’s role throughout this process
has been to review the circumstances
leading to the failings, and to monitor
the implementation of the remediation
actions, taking a proactive role on behalf
of all stakeholders in ensuring 888 is
properly protecting its customers.
The Board is committed to ensuring that
issues such as safer gambling, the climate
change agenda, diversity and inclusion,
and community engagement are
consistently incorporated into the Group’s
strategy and decision making. To reflect
this, in April 2021 a new ESG Committee
of the Board was established, comprising
Senior Independent Director Anne de
Kerckhove, Non-Executive Director Mark
Summerfield, and myself. The Committee
is providing Board-level oversight of
888’s ESG strategy, targets and progress
against key performance indicators, and
has overseen the development of the
Group’s long-term priorities.
888’s new ESG framework reflects the
Board’s long-term approach to investment,
and provides the foundation for our future
plans. The framework is built around three
pillars, underpinned by a foundation of
robust, structured corporate governance:
• Pillar One: Made to play safely.
Compliance with regulations is a given
for our business, but 888 aims to go
beyond this, with a philosophy built
around normalising the use of safer
gambling tools by customers. 888 aims
to help players understand and manage
their gambling behaviour, enabling them
to see their play clearly, and use quick
and simple tools to limit their activity.
However, we recognise that supporting
players is not enough. We know
that some can experience harm
from gambling, and we will use our
technology, real-time data, and
growing understanding of the markers
of harm to identify potential harm
and stop it before it happens. We also
recognise that safer gambling is an
area for continuous improvement, and
we will continue to work closely and
collaboratively with industry stakeholders
to drive ongoing improvements in safer
gambling and customer protection.
• Pillar Two: Made together.
It is the talent, energy and skills of
888’s employees that drive the Group’s
success. Therefore 888 will continue to
invest heavily in recruiting, developing,
and motivating our people. Yet we
recognise that our obligation as a
responsible employer goes further
than this. Providing a great workplace
is a core social responsibility for 888,
including our programmes to promote
inclusivity, increase diversity, provide
opportunity and engage with our local
communities.
• Pillar Three: Made greener.
The urgency and importance of the
climate crisis requires everyone to
play their part. 888 is committed to
a future in which our customers can
enjoy our products without harming
the environment. Having calculated the
Group’s current emissions, 888 has set a
path to net zero direct carbon emissions
by 2030, as outlined in the Group’s 2021
Carbon Report.
Read more about our new Made for the
Future framework and associated targets
in our ESG Report on pages 28 to 41.
Board updates
I formally took over as Chair in March
2021 following a smooth transition from
Brian Mattingley. Brian was our longest
serving Director, having been on our
Board for more than 15 years. He served
as the Group’s CEO before becoming
Chair. The Board is indebted to Brian
for his substantial contributions to the
success of 888 during his tenure.
Anne de Kerckhove was formally
appointed as Senior Independent Director
in March 2021 as we looked to strengthen
our corporate governance. In addition,
at the Annual General Meeting in May
2021 Zvika Zivlin retired from the Board
and we thank Zvika for his invaluable
contributions.
Anticipating the future ambition of
the business, particularly in light of the
proposed Acquisition, the Board is in the
process of creating a programme that will
further strengthen the Group’s corporate
governance through the appointments of
additional Non-Executive Directors with
relevant expertise. Any announcements
regarding this process will be made at the
relevant time.
Outlook
The Board is very encouraged by the
Group’s performance in 2021, which
has successfully built on the excellent
strategic progress delivered during
recent years. The business has excellent
momentum underpinned by its world-
class technology, the global 888 brand,
a fantastic team, and market-leading
products. The combination with William
Hill International would create a global
industry leader, with outstanding
technology, talent and brands as well
as more diversified revenue streams, a
stronger position in key regulated markets,
and a step-change in scale.
I am very excited about the Group’s
prospects and your Board and executive
leadership team will continue to ensure
that 888 remains resolutely focused on
enhancing long-term value creation for
all stakeholders.
LORD MENDELSOHN
Non-Executive Chair
8 March 2022
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
05
CEO’S
STRATEGIC REPORT
Introduction
2021 was a very successful year for 888,
during which we delivered outstanding
progress against our key strategic
objectives and continued to position
the Group to become a global leader
in online betting and gaming. Strategic
progress for the year included further
expansion across regulated markets,
the continued delivery of our product
leadership plan, a step-change in our US
growth strategy, and the announcement
of our proposed landmark acquisition of
William Hill.
Underpinning this progress are the
Group’s key strengths, namely our world-
class technology that supports our
product leadership plan, our global 888
brand and data-driven marketing, and
our customer focus. All of this is enabled
by our fantastic team of talented and
committed professionals across the
world. These strong foundations provide
the basis for us to reshape the business
for a bigger and better future, enlarged
through the combination with William Hill,
with a refined focus on our core growth
drivers with the sale of our bingo business,
and supporting rapid expansion in the
US through our strategic partnership with
Sports Illustrated. The core competitive
advantages of 888, that have been
developed over nearly 25 years, combined
with our strategic expansion in the most
attractive markets, further bolsters our
excitement for the future.
Our new strategy is built around three
areas, focusing on key markets, investing
in our pillars of sustainable competitive
advantage, and engaging in value-
enhancing mergers and acquisitions
(M&A).
1) Market focus. 888’s sophisticated
market framework is based on a
combination of market sizing, regulation,
marketing, PEST analysis (Political,
Economic, Social, and Technological),
and other factors to create a clear
understanding of the addressable market
opportunities. This framework guides
the Company’s focus on clear market
archetypes:
a. Core markets. Our core markets of
the UK, Italy and Spain are large,
well-regulated markets where 888 has
strong market positions. In 2021, these
markets generated 59% of revenue.
We aim to further grow market share
in these markets, becoming the casino
brand of choice.
b. Growth markets. Our growth markets
represent a small cohort of high-growth
markets that made up 21% of revenue
in 2021. These are typically regulating
or newly-regulated markets that have
attractive long-term growth potential,
where we are investing heavily to build
888 into a top tier brand.
“888 has a clear framework to deliver long-term,
sustainable growth, and over the course of 2021,
we further refined and clarified our strategy that
will enable us to achieve our potential across a
diverse range of geographic markets.”
ITAI PAZNER
Chief Executive Officer
A record year of financial results
2021 was another record year for 888, as
we delivered mid-teens revenue growth
and continued to execute against our
core growth strategy. We delivered
record revenues of US$980 million, with
74% derived from locally regulated and
taxed markets as we continued to see
market share gains in our key markets.
Adjusted EBITDA was US$165 million, at a
margin of 16.8%, with growth in adjusted
EBITDA despite a significant increase
in investment in the US through our SI
Sportsbook business.
Read more about our financial results
on pages 42 to 47.
A clear framework to deliver
shareholder value creation
888’s mission is to lead the online
gambling world in creating the best
betting and gaming experiences. We
aim to create unrivalled moments of
excitement in people’s day-to-day
lives by developing state-of-the-art
technology and products that provide
fun, fair and safe online betting and
gaming entertainment to customers
around the world.
888 has a clear framework to deliver
long-term, sustainable growth, and over
the course of 2021, we further refined and
clarified our strategy that will enable us
to achieve our potential across a diverse
range of geographic markets.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
06
c. The US. The nascent US online
betting and gaming market presents
a significant long-term strategic
opportunity for 888, leveraging our
leading technology and operating
capabilities in partnership with the
iconic American Sports Illustrated
brand through SI Sportsbook.
d. Long-term investment markets. There
are many markets with significant
long-term growth potential, where 888
will selectively invest to build leading
market positions, through either M&A or
partnerships and collaborations.
e. Optimisation markets. Outside of these
markets, 888’s global capabilities and
multi-jurisdictional licences enable it
to service customers from over 100
additional countries, in a low-risk and
compliant way. This global framework
generates strong incremental returns
on our asset base, leveraging the global
scalability of the 888 platform.
2) Sustainable competitive advantages.
888’s long-term success is built around
its core capabilities, developed and
refined over nearly 25 years of operations,
that have created strong sources of
sustainable competitive advantage:
a. Product and content leadership.
Creating the best possible online
gambling products benefits the Group
by differentiating 888 from competitors
in the eyes of consumers, helping
to improve cost per new customer
acquisition, and improving player
retention by offering customers the
best possible entertainment and
content, above all in a safe and secure
environment.
b. World class brands. The 888 brand is
one of the global industry leaders, and
amongst the top-three recognised
gaming brands in our core markets. This
strong brand awareness is built around
our key values, which are continually
reinforced throughout our activities,
promotions and advertising campaigns.
We supplement our brand investment
with data-driven online marketing that
harnesses 888’s proprietary technology,
access to real-time data, and AI
capabilities to drive the most efficient
investment decisions across marketing
and product, enhancing the return on
investment.
c. Customer excellence. Delivering a
quality customer experience in a safe
and affordable manner increases
the proportion of those who become
long-term customers, and improves
the reputation of our brands, leading
to enhanced return on investment. This
includes the use of customer insights
to drive decision making, and all takes
place while ensuring a steadfast focus
on safer gambling.
3) Value enhancing M&A. 888 has a
structured and systematic approach
to M&A activity, focusing its efforts to
delivering long-term value creation in the
most attractive end markets. We continue
to assess a range of potential expansion
opportunities as we look to build leading
positions in the most attractive end
markets.
A clear strategy to drive long-term value:
These clear priorities guide our plans for
the business and are driving increased
focus as we prioritise resources to invest
where there are the strongest long-term
opportunities, and where our assets and
brands give us sources of sustainable
competitive advantage.
A year of outstanding
strategic progress
We were delighted to make strong
progress across each of the key elements
of this strategic framework during 2021,
as outlined below:
Market focus: Our focus on growth in
regulated markets continued, with locally
regulated or taxed revenues reaching 74%
of our total (up from 73%). As additional
countries regulate online gambling such
as Netherlands, Germany and Canada,
we believe that the mix of revenue from
regulated markets will continue to increase
in the coming years.
Our core markets (UK; Italy; and Spain) saw
revenues grow by 18% in the year despite
the very strong comparative period, and
we believe that we continue to hold or take
market share. Our goals for 2022 are to
solidify our position in these markets by
focusing on product, brand, and customer
excellence. This is more important than
ever in Italy and Spain, where marketing
restrictions mean we must compete on
product and leverage our established
brand presence. As the UK Gambling Act
also considers marketing restrictions we
must continue to focus on establishing
our brand, and ensuring we continue to
offer best in class products and customer
experiences.
Our growth markets saw revenue increase
by 26% in the year, despite the temporary
withdrawal from the Netherlands in Q4
and regulatory change in Germany. This
excellent result reflects our efforts to
become a leading brand in these markets,
and we believe we made significant market
share gains across several key territories
including Romania and Ireland during the
year. In Germany we received our local
sports betting licence and went live with
the new 888sport.de in August. We continue
to invest in this market to grow the 888
brand, including signing a sponsorship deal
with Bundesliga football team, RB Leipzig.
We have applied for a gaming licence
in Germany and are hopeful this will be
issued in the near term, with appropriate
enforcement action ramped up against
non-compliant operators. This should see
our German business return to growth for
2022. We are also excited for the launch of
the regulated online betting and gaming
market in Ontario, Canada, scheduled for
Q2 2022, where 888 has a strong brand
presence.
In the US, our revenue was up 6%, with the
more muted growth rate reflecting our
reduced investment in the 888 brand ahead
of the launch of SI Sportsbook in Q3, and
the significant investment in promotional
generosity to support this. SI Sportsbook
went live in Colorado in September, and
we have seen positive initial customer
trends. We continue to test and learn with
our product and promotions ahead of
future state launches set for 2022. We were
pleased to receive a temporary sports
betting licence in Virginia in the year and
continue to work on additional market
access and licensing agreements, with a
clear roadmap of state prioritisation.
Across our optimisation markets revenue
was flat, in line with our expectations
as we reduced marketing investment in
certain markets such as the Nordics, where
we were seeing lower levels of returns.
888’s highly scalable global platform
enables it to generate high incremental
return on investment from this large and
diverse group of markets, powered by the
internationally-recognised 888 brand.
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Annual Report and Accounts 2021
07
Sustainable competitive
advantages:
Product and content leadership:
During the year we launched several
notable new products, including the
successful roll out of our in-house
developed sports betting product to our
largest market (the UK), and concluded
the seamless migration of over 70% of
the sport business to the new platform.
We were delighted to have our sportsbook
development and innovations recognised
at the prestigious 2021 EGR Operator
Awards, winning the In-House Product of
the Year category.
The Group continues to invest in its
flagship 888casino product. We launched
over 870 new casino games during
the Period, and customers are now
also enjoying more than 160 exclusive
games developed by Section8, 888’s
in-house games studio that produces
high-quality games which consistently
rank among some of the most popular
with our customers. Over the next few
years we plan to double our investment
in Section8 to support our content
leadership focus. We continue to improve
the personalisation of our product, driven
by AI algorithms that ensure players are
offered the content most relevant to them.
We were also delighted that our world-
class online casino product was again
recognised at the 2021 EGR Operator
Awards, as we were named winner in the
Casino Operator of the Year category for
the third time.
The Group continued to benefit from
the launch of its latest poker platform,
internally called Poker8, at the end of
the prior year. We also launched in
Pennsylvania in the US during the year
as part of our long term partnership with
the World Series of Poker. This represents
the debut of the new Poker8 platform in
the US and we are excited to roll this out
to further states subject to regulation.
We continue to launch new features
with a focus on social engagement,
including Broadcasting, allowing ‘cards
up’ streaming on social media, and the
Show/muck card, giving the ability to
reveal just a single card at the end of the
hand thereby enhancing the gameplay to
mirror real life experience.
World class brands: During the year,
we developed and defined clear brand
values for 888, designed to support our
long-term strategic goals, increase
advocacy, and ultimately contribute
to lower customer acquisition costs.
During 2022, we will relaunch the 888
brand under a master brand strategy
called Made to Play, built on the solid
foundations of our award winning poker
campaign by the same name. Our brand
values truly represent who we are as 888
and I am excited to see this brought to life
throughout 2022 and beyond.
Alongside our investment in brand, one
of 888’s key competitive advantages is
in data-driven performance marketing,
utilising sophisticated data capabilities
and AI to optimise marketing spend
in real time across a broad range of
marketing channels to drive superior
returns on new customer acquisition. Our
investments in efficient and responsible
marketing are critical to the development
of our brands, and marketing investment
increased by 29% in the period, helping
to deliver an increase of 4% in average
monthly actives.
Customer excellence: During the year we
expanded our customer insight team,
as we seek to better understand what
good looks like, and build our product,
marketing and offers to create the best
experiences possible.
Building our products and brands around
solving customer needs is only the first
part of the customer excellence pillar;
we also need to provide excellent
customer service if we want to retain
customers and build loyalty. 888 had
over 3 million customer interactions in
2021, through multiple channels including
email, live chat, telephone calls and social
channels. For many, these interactions are
the only point of direct contact with 888,
and our customer service team members
are the faces and voices of our brand
and Company.
During the year, we continued to invest
in the team, our systems and policies
to help us deliver our brand values to
our millions of customers, in 17 different
languages. I am pleased to report a
12% improvement in customer
satisfaction, reflecting improvements
to our response rates.
Our progress here is not slowing, and
in the coming years our continued
investments in training, automation,
chatbots and technology will continue
to deliver ongoing improvements in our
service levels, ensuring that 888 becomes
the brand of choice for online gambling.
Rapidly evolving technology and
consumer habits mean that continuous
progress to make gambling safer is
essential. As a result, we leverage the
same unique technology, analytical
capabilities, and product development
expertise that underpins the success of
our gaming brands to make gambling
safer. An example of this is our in-house
developed player behaviour monitoring
technology called the Observer, which
uses sophisticated algorithms to flag
unusual or potentially concerning
customer activity to our highly trained
safer gambling team. During the year
we continued to optimise and develop
the Observer including lowering certain
thresholds for intervention, and there were
almost 1.3 million customer interactions as
a result of Observer flagged activity.
One of our most significant technology
investments during the year was the
continued roll-out of the Control Centre,
our customer-focused interface that
provides a “one stop shop” for safer
gambling support. The product is
designed to enable customers to monitor
their gambling activity through intuitively
presented data, providing greater levels
of transparency in real-time. In addition
to providing easy-to-access information,
the Control Centre offers a suite of tools to
help customers control their activity.
CEO’S STRATEGIC REPORT cont.
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Value enhancing M&A: During the
year, we announced the proposed
transformational acquisition of the non-
US assets of William Hill, which we expect
to complete in Q2 2022. The deal would
deliver significant scale benefits, as well
as building leading positions in some of
our highest priority markets, underpinned
by a powerful portfolio of brands with the
introduction of William Hill and Mr Green.
Read more about the strategic rationale
for the William Hill deal on page 04.
In addition to this, we announced the
sale of our bingo business for up to
US$50 million to a division of Broadway
Gaming, in order to increase focus on
our core growth strategy including US
expansion. The bingo business has been
an important part of 888’s history, and
over many years we have developed an
advanced B2B offering alongside a suite
of popular consumer-facing brands. I wish
the team well for the future and thank
them for all their hard work over the years.
As we entered 2022 we continued to
develop our plans to capitalise on the
significant long-term potential of several
emerging markets, and we have a healthy
pipeline of opportunities for M&A or local
partnerships.
Preparing for integration
We took bold strategic M&A decisions
in 2021, with the announcement of our
proposed plans to divest bingo and
significantly expand and diversify our
business through the potential acquisition
of William Hill. During the second half
of the year, we invested significant time
preparing for the integration of William
Hill, including implementing management
and operational changes that will enable
us to support our business momentum,
while laying the groundwork for our future
as an enlarged business.
As we continued to face a challenging
backdrop considering the COVID-19
pandemic, we developed clear plans
to ensure that our core strengths are
reinforced. This includes continued
investments in product and content,
increased focus on our core and growth
markets, and empowering our teams to
deliver at pace.
We have made strong progress in our
plans to integrate William Hill and, as we
move into 2022, we are excited about the
opportunities ahead of us, particularly as
we significantly expand the management
capabilities of the enlarged group.
We have significant confidence in our
integration plans and the delivery of
substantial synergies, creating a powerful,
scalable global business.
We are excited about the growth
potential of the enlarged business, which
would benefit from a global, scalable
technology stack, that delivers world-class
betting and gaming products into high
structural growth markets across a range
of iconic and market-leading brands.
Culture and team
Our historical success and future growth
plans are only made possible due to
the quality of our global talent and our
strong, dynamic culture. Our unique
culture places significant emphasis on
empowering employees, together with
an overarching focus on wellbeing. This
creates an authentic, caring, yet exciting
environment that enables innovation and
motivates and drives our employees to
deliver against our objectives.
Our people strategy is aimed at
increasing employee engagement
through talent development and creating
an inclusive working environment with
personalised support that promotes
growth for our people and the business.
During the year, as part of our focus
on diversity and talent development
we launched our inaugural SheLeads
development programme for women
at 888, with overwhelmingly positive
feedback from the initial participants.
This programme will support our goal
to increase the proportion of women in
leadership roles across our business, and
particularly within technology. We also
continued our PRO internal development
programme, which is designed to
promote professional growth and career
development for some of our key talent,
with a new cohort of future leaders taking
part in 2021.
We have also had to continue to adapt
our working practices in light of the
challenges presented by the ongoing
pandemic. I have been incredibly proud
of the resilience, creativity, and can-do
attitude of our teams throughout this
time. Their skill and dedication have
been critical to our record performance,
and I would like to thank everyone in the
business for their hard work.
As we look ahead, we are incredibly
excited at the prospect of welcoming our
new colleagues from William Hill. One of
the major attractions of combining these
two fantastic businesses is the amazing
team we will create, with world-class
expertise across safer gambling, sports
betting, online gaming, digital marketing,
and retail. We are looking forward to
learning from each other and bringing
together the best of both businesses in
the years to come.
ITAI PAZNER
Chief Executive Officer
8 March 2022
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Annual Report and Accounts 2021
09
STRATEGY OVERVIEW AND WILLIAM HILL ACQUISITION
Our strategy
A clear strategy to drive long-term value:
These clear priorities guide our plans for the
business, and are driving increased focus as
we prioritise resources to invest where there
are the strongest long-term opportunities, and
where our assets and brands give us sources of
sustainable competitive advantage.
Our new strategy is built around three parts;
focus on key markets, invest in our pillars of
sustainable competitive advantage, and
engage in value-enhancing M&A.
WIlliam Hill Acquisition
In September 2021 888 announced that it agreed
to acquire the non-US business of William Hill from
Caesars Entertainment, Inc at an enterprise value of
£2.2 billion. Read more about the William Hill transaction
on page 04.
MARKET FOCUS
a. Core markets
b. Growth markets
c. USA
d. Long-term investment markets
e. Optimisation markets
Clear understanding of the addressable
market opportunities to guide focus on clear
market archetypes and generate sustainable
growth.
SUSTAINABLE COMPETITIVE
ADVANTAGES
a. Product and content leadership
b. World class brands
c. Customer excellence
888’s long-term success is built around
its core capabilities, that have created
strong sources of sustainable competitive
advantage.
VALUE ENHANCING M&A
888 has a structured and systematic
approach to M&A activity, focusing its
efforts to deliver long-term value creation
in the most attractive end markets.
The combination of 888 and William
Hill will create a powerful enlarged
business, that will be strongly growth-
oriented, benefiting from a clear
scale advantage and strong product
and geographic diversification.
With a focus on attractive high-
growth regulated markets, it will be
able to offer customers world-class
products, supported by leading
betting and gaming brands, driving
sustainable growth and shareholder
value creation over the medium and
long term.
888 HOLDINGS PLC
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Strategic Report
10
MARKET FOCUS
• Positions the business as a leader in our core and
growth markets. Top-3 positions in the UK and Spain,
and top-5 positions across a wide range of markets
• Creates a platform for strong growth in the most
attractive regulated or regulating markets
• Increases regulated and taxed revenue mix
(pro forma FY20: 86%), improving sustainability
SUSTAINABLE COMPETITIVE ADVANTAGES
• Enhanced exposure to sports betting, through iconic
world-class William Hill brand
• Leveraging combined skills of employees and best of both
sharing across proprietary technology, product, brand,
and marketing
• Omni-channel opportunity to leverage UK retail footprint
to improve experience and drive new customers
Accelerating progress
Pro forma FY20 revenue
of enlarged group
$2.5bn
Pro forma FY20 Adjusted EBITDA
of enlarged group
$464m
BECOMING A
GLOBAL ONLINE
BETTING AND
GAMING LEADER
The Acquisition will create a global online betting
and gaming leader by bringing together two highly
complementary businesses and combining two of the
industry’s leading brands, and significantly accelerates
progress against 888’s strategy.
Combined employees
>12,000
Combined annual active customers
>5m
VALUE ENHANCING M&A
• Financially attractive with substantial synergies
expected, along with potential revenue upside
• Step change in scale positions the Enlarged Group
to take advantage of growth opportunities, whilst
simultaneously driving operating leverage
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11
HOW WE GENERATE REVENUE
Games of chance involving customers playing
against ‘the house’ across online versions of
casino table games and slots.
In these games, the house has a statistical
advantage or ‘edge’, so we generate a margin,
with casino revenue representing the difference
between the amounts of bets placed by
customers less amounts won.
In poker, players play against each other and
we charge a commission from each hand or
entry fees for tournaments.
Customers place bets on a variety of events
against ‘the house’, at different odds which are
determined by 888sport.
The Group attempts to set odds such that
there is built-in theoretical margin in each
set of odds and each market, which over
the long term delivers a fairly stable betting
win margin, but given the variance and
unpredictability in sporting results, this
can be volatile in the short term.
Gaming Betting
Gross gaming revenue
Less: free bets and promotions
Revenue
Less: cost of sales
Gross profit
Less: marketing costs
Contribution
Less: other operating costs
EBITDA
OUR BUSINESS MODEL
888 HOLDINGS PLC
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12
HOW WE ENABLE GROWTH
Reinforcing our sustainable competitive advantages is
a core pillar of our strategy. These three key competitive
advantages act as the enablers for our plans and drive
market share gains. All of this is made possible and
underpinned by our talented people.
We are well positioned in our markets to deliver an
outstanding experience to our customers.
Read about our market potential on pages 24 to 27.
Product and content
leadership
Pages 14 to 17
People and team
Pages 34 to 37
Customer excellence
Pages 20 and 21
World-class brands
Pages 18 and 19
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13
Our mission is to lead the online gambling
world in creating the best betting and gaming
experiences, and the development of best-in-
class products.
1. Safety – All of 888’s
products must, above
all else, keep gambling
safe and fun.
Product
Focus
888 continues to focus
all product development
using the following six key
product principles:
2. Usability – One of
the most important
principles we apply to
all product development
is that the products
must be quick, simple,
and intuitive to use.
3. Content-rich – Our
products must also be
content-rich, thereby
enabling customers to
access the different
types of games and
entertainment they
want.
Casino
888casino offers a vast array of content to suit all
tastes, with AI driven personalisation to present
customers with the content that is most relevant
to them.
The cutting-edge platform now hosts almost 3,000 games
including more than 160 from Section8, our in-house games
development studio.
New features in 2021:
• Improved cashier experience within the app to improve
user experience around the core activity of depositing and
withdrawing.
• Embedded live casino, which enables players to watch a video
stream of certain casino games whilst navigating through the
homepage, without having to enter the game first.
• Live casino daily jackpots, improving engagement, and more
personalised home pages ensuring customers can get straight
into the entertaining games they love.
Technology businesses, from media and entertainment
to travel and banking, are consistently innovating and
raising the standards expected by consumers of what
good products and technology look like. 888 benchmarks
itself against both its direct industry competitors as well
as the broader digital entertainment landscape, to ensure
a consistently outstanding quality of product.
888’s fully owned proprietary technology across all verticals
enables full flexibility over player personalisation and user
experience. Creating the best possible online gambling
products benefits the Group by differentiating 888 from
competitors in the eyes of consumers, helping to improve
cost per new customer acquisition, and improving player
retention and increasing lifetime value by offering customers
the best possible entertainment and content, above all in
a safe and secure environment.
PRODUCT
LEADERSHIP
888 HOLDINGS PLC
Annual Report and Accounts 2021
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Strategic Report
14
4. Entertainment – The
range of content and
events we offer our
customers is just half
the story. We must
utilise our analytics
capabilities and AI to
ensure that we serve
and make accessible
the most relevant
gaming content
to each customer.
5. Innovation – Product
developments should be
driven by incremental
improvements, as well
as creative new ideas
and products.
6. Scalability – New
products must be
built once and able to
be deployed across
our brands and
multiple countries and
languages, all in line
with local regulations.
This provides 888 with
economies of scale and
thereby drives superior
return on investment.
Find out how we stay on
top in a Q&A with our
Head of Section8 games
studio on the next page.
Sport
Early in the year we successfully migrated the
majority of our sports betting volumes to our new
in-house developed platform.
The new platform marks a step-change in the development
of 888sport. It provides customers with a quicker and simpler
user experience with greater levels of personalisation. The
cutting-edge sportsbook platform offers customers a wide
variety of betting markets and unique products such as
BetFinder, BetFeed and BetBuilder, as well as personalised
recommendations. Our in-house platform and data capabilities
enable us to offer truly differentiated products, such as BetFeed,
which uses real-time data to present the most popular bets
to customers in a live stream, allowing customers to feel part
of the action and drive a sense of community.
New features in 2021:
• Favourite sports, allowing players to customise the display
ordering around their favourite sports.
• SI Sportsbook’s launch coupled with significant global
improvements to our in-play markets around US focused sports.
• Localised 888sport.de product for regulated launch in Germany.
• Search function enabling quick and simple searching of all
markets to find the bet you want faster.
Poker
888poker on the new Poker8 platform provides a
mobile-first, portrait poker experience, with a focus
on sociable features at the poker table, and quick
and intuitive access to games.
We continue to launch new features to enhance the gameplay
and mirror the real-life poker experience with a focus on social
engagement.
New features in 2021:
• Broadcasting, allowing ‘cards up’ streaming on social media.
• Show/muck card, giving the ability to reveal just a single card
at the end of the hand.
• Launching the Omaha variant of poker on mobile.
• Launching our popular fast-format Blast games directly within
the 888sport app, meaning players can play a quick game of
poker without leaving the sport app.
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15
PRODUCT LEADERSHIP cont.
Q&A with Ofir
Gal-Mor, Head of
Section8
section8
studio
by 888
Q CAN YOU TELL US ABOUT THE
SECTION8 IN-HOUSE STUDIO? HOW
LONG HAS IT EXISTED, HOW MANY
STAFF WORK THERE AND WHAT
ROLES DO THEY COVER?
A 888 has been making its own games
almost since inception in 1997. Once
divided into disparate teams, four
years ago all game makers were
consolidated into one unit and
branded “Section8 Studio”.
The studio is constantly growing,
with more than 30 team members
currently spanning all traditional
game making skills; including
developers, testers, project managers,
product managers, game designers,
mathematicians, visual artists, and
sound specialists. Beyond these we
leverage a range of resources from
marketing to compliance across the
wider 888 ecosystem.
This allows us to own the entire
“game life cycle”, from the initial
design phase through to production,
certification, release, and ongoing
maintenance.
Q HOW MANY GAMES DO YOU
PRODUCE A YEAR?
A We focus on high production quality
games, rather than quantity, with
somewhere between five and ten
of the top 20 slots in each market
usually being produced by Section8.
Over the years Section8 has
produced roughly 150 different
games. In a typical year we produce
approximately 15 new games, of
which 10-12 will be video slots and the
rest will be non-slot content such as
roulette games, scratch cards, video
poker formats, and blackjack games.
Founded
2018
Team members
30+
Number of games produced
c.150
New games released each year
c.15
888 HOLDINGS PLC
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16
“We focus on the
production of high
quality games, rather
than quantity, with
somewhere between
five and ten of the top
20 slots in each market
usually being produced
by Section8.”
OFIR GAL-MOR
Head of Section8
Q WHAT’S THE DEVELOPMENT PROCESS
WITH A NEW GAME, AND HOW LONG
ON AVERAGE DOES IT TAKE TO
CREATE A GAME FROM START TO
FINISH?
A There is no straightforward answer
as games differ greatly from one
another according to many factors,
such as the category, for example
whether it’s a video slot or Blackjack
table game,and production value,
which dictates the design and
resource investment that goes into
any given game.
We typically focus on high production
value video slots that integrate
intricate game design, progressive
jackpots, stunning visuals and, from
time to time, big brands, such as in
the case of the hugely successful
Mad Max Fury Road. We constantly
challenge ourselves to achieve more
and differentiate our offering from
competitors.
The end-to-end process of such a
game can span nearly one year, from
concept to production deployment
across all regulated markets where
888casino is available.
On the other hand, a revamp of a
legacy game can be fully deployed
in half the time and our product
roadmap each year includes a
balance of both types of game
development.
Q WHAT ARE THE MAIN ADVANTAGES
TO 888 HAVING AN IN-HOUSE STUDIO
AND HOW DOES IT HELP 888CASINO
FROM A COMPETITIVE PERSPECTIVE?
WHAT ROLE DO THIRD-PARTY GAMES
PLAY?
A Having an in-house studio allows us to
produce unique games that can only
be played by 888 players, including
branded games such as Mad Max,
and smash hit games such as Safari
Riches.
Third party games are also really
important to our content strategy.
There are some really strong games
produced by third-parties that
customers love, and we want to be
able to offer these to 888’s players.
We see it as being a bit like a high-
end food retailer who wants to offer
customers the big brands that their
customers know, but they also want to
offer their own label items, which are
unique and can be tailored more for
the customer base.
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17
One of 888’s key competitive
advantages is our approach
to data-driven performance
marketing. Our approach
utilises sophisticated data
capabilities and AI to optimise
marketing spend in real time
across a broad range of
marketing channels, thereby
driving superior returns on new
customer acquisition.
Alongside our investment in new
customer acquisition, we continue
to develop and grow the globally
renowned 888 brand. As the competitive
environment, particularly in our core
markets, continues to evolve, the role
of brand is becoming increasingly
important, and our approach to
marketing continues to adapt to
reflect this.
During the year, the Group developed
and defined clear brand values for
888, designed to support our long-term
strategic goals, increase advocacy, and,
ultimately, contribute to lower customer
acquisition costs. During 2022, we will
relaunch the 888 brand under a new
master brand strategy, called Made to
Play. This new brand language reflects
what 888 stands for, and is built around
our four brand beliefs:
1. Gambling is OK
We believe that gambling is OK, but is not
for everyone. At 888, we love gambling.
For so many, it represents a brilliant
hobby and past time, providing great
enjoyment. We think there is nothing else
in the world of entertainment like placing
a bet, and we aren’t embarrassed to say
it too. As long as it is done with utmost
authenticity and integrity it should
always be seen as OK. However, we know
gambling is not OK for everyone. We
acknowledge the risks that can result
from our products. We are committed
to acting with care, identifying and
preventing people from playing whether
they are underage, vulnerable or cannot
afford to play without causing harm.
2. Innovation is a philosophy
We believe that innovation is a philosophy,
not a department. It is easy to get caught
up in the idea that innovation is the sole
reserve of the research and development
department. Especially in a company
originally seen as a tech start-up. But
we don’t buy that. We see innovation
as a philosophy that runs through the
whole business. An ambition to push for
great new ideas can come from anyone
in the Company. This isn’t always about
complicated, clever inventions but more
often about thinking laterally to create
better customer experiences. Sometimes
that will be clever, cutting-edge
technology but more often than not it will
be a brilliantly effortless simplification of
our offering. Both are valuable innovations
and both are welcome at 888.
WORLD CLASS
BRANDS
888 HOLDINGS PLC
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18
3. Human centricity
We believe that human centricity beats
customer centricity. When you see people
as customers and customers as numbers
on a profit and loss account, you stop
seeing them as a person. And they are
not just any person either, but someone
who has chosen to come and spend
their hard-earned money with us. So we
invest in them. Give them a personalised
experience. Make them feel valued and
wanted and take the time to think about
what they want and don’t want from us
as a brand. People (both internally and
externally) are our best assets at 888
and that’s why we treat them how they
deserve to be treated.
4. Experienced in fun
We believe that old isn’t boring, it is
‘experienced in fun’. Our heritage is one
of our core selling points at 888 – but it
is easy to talk about it the wrong way.
Established for us doesn’t mean old
fashioned. It doesn’t mean unexciting,
or over the hill. It means that we are
more experienced than anyone else
in providing unrivalled moments of
excitement. In fact, our experience is
something that helps us deliver the best
gambling-based entertainment.
“During 2022, we will
relaunch the 888 brand
under a new master
brand strategy, called
Made to Play.”
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Developing a clear understanding
of our customers, and the drivers
of consideration and loyalty, is
central to 888’s approach to
business. We seek to understand
as fully as possible what good
looks like, and provide products,
marketing and customer
promotions that deliver on our
mission to create the best online
betting and gaming experience.
Building our products and brands around
solving customer needs is only the first
part of the customer excellence pillar; we
also need to provide excellent customer
service if we want to retain customers
and build loyalty. We offer support in 10
different languages, deal with over 40
different payment methods, and handle
millions of customer interactions each
year across email, live chat, telephone
calls and social channels. For many,
these interactions are the only point of
direct contact with 888, and our customer
service teams are the faces and voices of
our brand and company.
We continue to invest in training,
automation, chatbots, and technology
to deliver ongoing improvements in our
customer service levels, ensuring that 888
becomes the brand of choice for online
gambling.
CUSTOMER
EXCELLENCE
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20
Central to our efforts to deliver the best
customer experience is creating the
safest possible gambling experience. We
want our customers to enjoy their time
with 888, to play within their means, to be
treated fairly, and to return to us time and
again. We also want them to recommend
888 to their friends and family. Ensuring
our products are safe and fair is a critical
part of this mission. 888 firmly believes
that providing a safe environment for
customers is not only the right thing to
do but also puts the Group in a stronger
position to continue to generate long-
term value for all stakeholders. We
acknowledge the potential risks that
gambling can present, and we are
committed to ongoing improvements to
make gambling safer.
Rapidly evolving technology and
consumer habits mean that continuous
progress to make gambling safer is
essential. As a result, 888 leverages the
same unique technology, analytical
capabilities, and product development
expertise that underpin the success of
its gaming brands to make gambling
safer. An example of this is our in-house
developed player behaviour monitoring
technology called the Observer. We
continually optimise and develop
the Observer by using sophisticated
algorithms to flag unusual or potentially
concerning customer activity to our highly
trained safer gambling team.
One of our most significant technology
investments during the year was the
continued roll-out of the Control Centre,
our customer-focused interface that
provides a “one stop shop” for safer
gambling support, which is now available
to around 40% of our global customer
base, including all of our UK customers.
The product is designed to enable
customers to monitor their gambling
activity through intuitively presented data,
providing greater levels of transparency
in real-time. In addition to providing easy-
to-access information, the Control Centre
offers a suite of tools to help customers
control their activity. This reflects 888’s
ambition to go beyond what is merely
required by regulation when it comes to
safer gambling and to invest further in
user-friendly safer gambling tools.
Read more about the Group’s safer
gambling progress and future priorities
on pages 30 to 33.
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21
KEY PERFORMANCE INDICATORS
Revenue
US$ million
+15%
2021 980.1
2020 849.7
Definition:
B2C revenue represents the total amount staked or wagered
by customers, less amounts paid out to customers, free bets
and promotional credits, and VAT. It also includes any fees or
charges applied to customer accounts (e.g. foreign exchange
commission). B2B revenue reflects fees receivable for the
provision of gaming services.
Why we measure it:
This measures the Group’s ability to generate return on its
marketing investment and grow market share across its key
geographies and products, in line with the market focus pillar
of our strategy.
Performance:
Revenue increased by 15% in 2021, driven by the continued
success of the Group’s product-leadership focus and continued
expansion across its core and growth markets.
Adjusted EBITDA
US$ million
+6%
2021 165.0
2020 155.6
Definition:
Adjusted EBITDA represents total earnings before interest, tax,
depreciation, and amortisation generated from our operations,
and excluding any exceptional items which are typically non-
recurring in nature.
Why we measure it:
This measures the underlying profitability of our business driven
by our investment choices and our ability to effectively manage
costs and leverage our growing scale.
Performance:
Adjusted EBITDA increased by 6% in 2021, with improved
profitability in some of our core markets helping to fund
strategic investment in the US and certain other growth market
opportunities.
We track the following key financial and non-
financial performance indicators (“KPIs”). These
KPIs allow us to assess our progress against
the Group’s strategy and help inform decision
making. These KPIs are also some of the most
commonly used KPIs for external stakeholders,
particularly our shareholders, when assessing the
performance of the Group.
For more information on our financial
performance, see pages 42 to 47.
As part of our new ‘Made for the future’
ESG framework the Board is also developing
additional ESG targets that it proposes to
disclose during the current financial year and
report on annually thereafter to ensure we are
delivering effective and positive outcomes for
our players, our people, and the planet. For
additional details about our ESG framework,
see pages 28 to 41.
Financial KPIs
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
22
Adjusted basic earnings per share (EPS)
¢
+0%
2021 27.3
2020 27.3
Definition:
Adjusted basic EPS represents earnings excluding exceptional
items, share benefit charges and share of post-tax loss of equity
accounted associate, divided by the weighted average number
of shares.
Why we measure it:
This measures the effectiveness with which the Group achieves
long-term value for our shareholders in line with the Group
strategy.
Performance:
Adjusted EPS of 27.3¢ was flat year over year, with the increase in
Adjusted EBITDA offset at a net profit level by additional interest
charges and non-cash currency exchange differences.
Average monthly players
No. thousands
+4%
2021 540
2020 518
Definition:
Average monthly players (AMPs) represent players who wagered
real money during a month and have deposited real money on
at least one occasion. The figure reflects the average of the
monthly figures for the relevant reporting period.
Why we measure it:
This measures changes in the size of the customer base, which
is a key driver of long-term growth, and is useful in assessing
performance against strategic objectives such as growing
market share across key markets and providing excellent
customer experiences.
Performance:
AMPs increased by 4% in 2021 to 540k, driven by our focus on
product leadership, marketing and customer excellence. This
reflects a great result given the very strong comparative period
together with the temporary withdrawal from the Netherlands.
Cash and short-term deposits
US$ million
+18%
2021 174.5
2020 148.2
Definition:
Cash and short team deposits represent cash and cash
equivalents excluding customer funds.
Why we measure it:
This measures the ability of the Group to convert its Adjusted
EBITDA into cash flow, and aids decision making in terms of
appropriate deployment of capital resources across investing in
growth and returns to shareholders via dividends.
Performance:
Cash and short term deposits at 31 December 2021 was
US$174.5 million, with the 18% increase over 31 December 2020
reflecting the strong cash generation from operating activities,
partially offset by higher levels of dividend payments in the year.
Technology availability
Percentage
99.84%
2021 99.84
2020 99.60
Definition:
Technology availability is the proportion of time during the year
when our technology platform and products were fully available
to our customers.
Why we measure it:
This measures the reliability, scalability and flexibility of our
proprietary technology platform, which is a key driver of our
ability to continuously innovate and provide best-in-class
products to our customers.
Performance:
Technology availability continued to be high with our platform
providing a secure and stable service to our customers across
all products for 99.84% of 2021.
Non-financial KPIs
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
23
A global growth
opporutunity
888 operates in the global online
betting and gaming industry, a
large and growing market, where
888 has been at the forefront of
the industry since 1997, having
been one of the first online
betting and gaming operators.
H2 Gambling Capital estimates that
the total addressable market for online
betting and gaming was US$100
billion in gross gaming revenue in 2021,
having grown at a CAGR of 17% from
2016-2021. The industry benefits from
powerful structural growth drivers,
including digital migration from land-
based gambling, ongoing improvements
in technology, increasing internet and
mobile penetration, and the regulation
of online betting and gaming, such that
H2 estimates the addressable market will
grow at a CAGR of 11% from 2021-2026.
In 2021 H2 estimates that circa 25% of
all gambling was done online, reflecting
a significant acceleration in digital
migration driven by government policy
responses to the COVID-19 pandemic, in
particular lockdowns around the globe.
Lockdowns led to a step-change in the
size of the online betting and gaming
industry globally for three main reasons:
1) The need to transact digitally for
the first time, for example to order
groceries or speak to loved ones over
video conference;
2) An expansion of digital entertainment,
with more time and disposable income
available to spend on digital activities,
expanding the addressable audience;
and
3) An increase in activity from existing
online betting and gaming players,
particularly when land based gambling
was closed or heavily restricted.
Despite the acceleration in digital
adoption, there remains a long runway
of growth ahead, with each percentage
point of offline to online migration
contributing circa US$3 billion to online
growth.
888 is well positioned within the most
attractive end markets and has a clear
strategy to increase market share across
our focus markets.
8bn
10bn
14bn
17bn
18bn
20bn
22bn
25bn
27bn
30bn
33bn
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
2021 industry highlights
Online market size
$100bn
2016-2021 online total CAGR
17%
2021-2026 online forecast total CAGR
11%
MARKET REVIEW
Key
Total interactive gambling
As % of total global market
3%
4%
5% 5% 5%
6%
7% 7% 7%
8% 8%
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
24
Structural growth
drivers
- Internet and mobile internet
infrastructure – The roll-out
and increased penetration
of high-speed internet and
network infrastructure, together
with the proliferation of smart
phones and mobile internet
have significantly increased the
potential audience size.
- Growth in e-commerce –
Increasing confidence with
e-payments and transacting
digitally have continually
increased the addressable
audience.
- Growth in mobile technology
– The strong growth in
penetration of increasingly
sophisticated mobile devices
with increased capacity
to process data and ever-
improving screen quality
has had a significant impact
on the volume of mobile
commerce generally.
- Product development –
Operators have invested in
product development in order
to offer consumers a more
varied and superior betting and
gaming experience. Improved
product offerings, specifically
through smartphones, has
been a key growth driver in
the market.
- Social trends – Gaming and
betting have become culturally
more acceptable leisure
activities as a result of the
expansion into mobile betting
and gaming. There is also a
broader acceptance of digital
channels as a safe and secure
means to consume gaming
services.
- Government adoption of
regulation – In response
to the growth in the global
online gaming market, several
governments have over recent
years adopted online gaming
regulatory frameworks with the
aim of protecting customers,
promoting choice and raising
taxes. Such changes provide
incumbent operators with
access to customers and
opportunities for expansion.
37bn
41bn
46bn
52bn
59bn
66bn
82bn
100bn
2014 2015 2016 2017 2018 2019 2020 2021e
Online gambling as a % of total gambling
25%
1ppt of offline to online migration worth
$3bn
9%
10%
11%
12%
13%
14%
22%
25%
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
25
MARKET REVIEW cont.
Growth markets
888’s growth markets represent
a small cohort of high-growth
markets that made up 21%
of revenue in 2021. These are
typically regulating or newly-
regulated markets that have
attractive long-term growth
potential, where we are investing
heavily to build 888 into a top
tier brand.
There are five markets where the Group
is currently investing for growth or
expects to start investing for growth
following launching on a locally regulated
basis, and these represent a combined
total addressable market (TAM) of
approximately US$9 billion in 2021, having
grown at a CAGR of 15% between 2016-
2021 and expected to grow at a CAGR of
14% between 2021-2026.
The US
The ongoing regulation of online
sports betting and gaming in the US
represents a significant long-term
strategic opportunity for 888. Since the
repeal of the PASPA in May 2018, the
market has grown rapidly and is forecast
to be worth US$15 billion in 2022, which
would make it the largest regulated online
market in the world on a gross gaming
revenue basis, albeit somewhat inflated
by a significant level of promotional
generosity in the market given the
nascent nature.
In June 2021 the Group announced a
long-term strategic brand partnership
with Authentic Brands Group (“ABG”) to
leverage the Sports Illustrated brand and
launch SI Sportsbook, in order to benefit
from significant brand awareness and
reduce the cost of customer acquisition
and upfront brand investment required to
build market share.
Core markets
888’s three core markets represented 59% of its 2021 revenue,
made up of the UK (40%), Italy (12%) and Spain (7%).
These three fully regulated markets represent a combined total addressable market
(TAM) of approximately US$18 billion in 2021, having grown at an estimated CAGR of
13% between 2016-2021 and expected to grow at an estimated CAGR of 7% between
2021-2026.
These markets share certain characteristics, such as comprehensive regulation, large
established land-based gambling markets, and competitive intensity, but each is driven
by differing local player preferences. Despite the markets being highly competitive, there
are rising barriers to entry given the significant and complex regulatory and compliance
requirements and well-established brands.
Total online market size for 2016
US$ million
Total online market size for 2021e
US$ million
Total online market size for 2026e
US$ million
Total UK: 12,333
–– Betting: 3,597
–– Gaming: 6,031
Total Italy: 4,459
–– Betting: 1,758
–– Gaming: 2,509
Total Spain: 1,584
–– Betting: 577
–– Gaming: 677
Total UK: 16,170
–– Betting: 4,337
–– Gaming: 7,794
Total Italy: 6,934
–– Betting: 2,705
–– Gaming: 3,314
Total Spain: 2,219
–– Betting: 788
–– Gaming: 724
Total UK: 7,689
–– Betting: 2,675
–– Gaming: 3,820
Total Italy: 1,604
–– Betting: 493
–– Gaming: 1,074
Total Spain: 895
–– Betting: 443
–– Gaming: 373
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
26
The first state to launch under the new
brand was Colorado in September 2021.
The Group plans to launch in three to four
new states per annum over the next two to
three years. The Group has market access
and or licences for B2C operations in
five states (Colorado, Indiana, Iowa, New
Jersey, and Virginia), with further market
access deals in advanced discussions.
The Group also operates on a B2B basis
in the US through its partnership with
Caesars to operate the World Series of
Poker brand, where it is live in four states
(Delaware, New Jersey, Nevada, and
Pennsylvania) and is ready to launch
in Michigan during 2022 subject to
regulatory approval.
US market value for 2022
$$15bn
Optimisation markets
888’s highly scalable global platform
and globally recognised brand enables
it to generate high incremental return
on investment from a large and diverse
group of over 100 other markets, where
there are no local licensing regimes in
place, and the Group operates through
its multi-jurisdictional licences from Malta
and Gibraltar.
Regulatory update
888’s strategic focus is on
regulated markets, as these
represent the best opportunity
for sustainable growth. 888
supports the development of
local regulatory regimes across
its markets, as regulation drives
better outcomes for customers,
for the business, and for wider
stakeholders.
Locally regulated or taxed markets
represented 74% of revenue in 2021, up
from 73% in 2020. Looking forward a few
years, with the strategic focus on core
and growth markets, all of which are
regulated or in the process of regulating,
this percentage should increase
significantly. The potential William Hill
transaction would further accelerate this
trend towards locally regulated revenues.
There were several notable developments
affecting key markets of the Group
during 2021, with multiple markets either
launching under new local regulatory
regimes, or making positive moves
towards regulation. Some key changes
during the year included:
UK: The Group awaits the outcome of a
review of the gambling act, which could
potentially lead to major changes in UK
regulation, albeit the extent and timing of
any potential changes remains unclear.
The Group has taken several steps
during 2021 to increase the level of safer
gambling interventions, including lowering
thresholds for intervention and stepping
up affordability checks. The Group also
introduced new game design features
across its full range of slots content in
line with a new industry code of conduct
aimed at reducing the risks associated
with gambling.
Spain: Substantial restrictions on
marketing came into force in July 2021.
Canada: The province of Ontario further
developed its regulatory framework and
is set to launch its regulated market
during Q2 2022. The Group has received
a licence here ahead of the launch and
looks forward to working with the regulator
to ensure we can offer and market our
products under a local licence soon.
Germany: The German market underwent
significant transformation during 2020
and 2021 as the new interstate treaty
on gambling came into force, requiring
operators to adjust their operations to
adhere to the new framework prior to it
being fully launched in July 2021. During
2021 the Group went live under its newly
issued local sports betting licence, and
has applied for a gaming (slots + poker)
licence, albeit the Group understands no
gaming licences have yet been issued to
any operator. The significant restrictions
on the gaming operations have led to a
significant shift in market dynamics, with
many international operators pulling out
of the market. The Group sees exciting
growth potential in the newly regulated
German market and continues to invest
behind the new 888sport.de brand,
including recently signing a brand
partnership with the Bundesliga football
club RB Leipzig.
Netherlands: The Group had been
operating in the Netherlands in
compliance with the Netherlands Gaming
Authority (KSA) ‘cooling off’ criteria.
However, following policy changes
published by the KSA, 888 ceased
provision of services in the country from
October as the newly regulated market
went live. Despite the unexpected change
in the KSA position, the Netherlands still
represents an attractive medium-term
opportunity for the Group, and it intends
to apply for a local licence and hopes to
be operational again in the country in the
second half of 2022.
Regulated revenue mix
Percentage
2021 69%
2021* 74%
2020 67%
2019 64%
2018 58%
2017 59%
* Regulated and taxed.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
27
888 is focused on creating value for and
addressing the concerns and aspirations of a
range of stakeholders including its customers,
employees, shareholders, regulators, and the
local communities in which we operate, as well as
supporting a greener planet. Our approach to ESG
and sustainability is fundamental to the Group’s
long-term growth ambitions, as we continue to
build the business into a global online betting and
gaming leader.
ESG framework – Made for the Future
Recent Annual Reports have outlined the progress 888 has made
to support safer gambling, increase employee diversity, invest
in communities, and reduce the Group’s environmental impact.
However, there is more to be done across all these areas to
better manage the Group’s governance and its impact on the
environment and society (generally referred to as ESG) in order to
support the Group’s long-term, sustainable growth plans.
Therefore, the Group has developed a new ESG framework,
Made for the Future. This will help to provide a clear blueprint of
commitments against which stakeholders can assess the Group’s
progress in meeting their expectations.
To support the delivery and continuous development of Made
for the Future, the Group has strengthened its governance
arrangements by establishing an ESG Committee. The Committee
has overall responsibility for developing 888’s ongoing ESG
commitments and targets, as well as ensuring that these remain
relevant and effective. As a sign of the Group’s commitment, this
Committee is led by the Chair of the Board, Lord Mendelsohn.
Made for the Future is built around three key pillars: Made to Play
Safely (focused on safer gambling), Made Together (focused
on 888’s people and communities), and Made Greener (focused
on managing 888’s impact on the environment), all of which are
underpinned by a robust Governance structure. These pillars
were determined though a careful consideration of the legal
and stakeholder expectations of 888, the risks and opportunities
facing the company, the materiality of key issues, and the Group’s
position compared to peers.
Going forward, the Group will continue to develop this framework,
following global best practices, and disclose yearly and multi-year
targets and objectives. These will allow stakeholders to measure
and assess our progress. The Group is currently going through
an extensive consultation process and will develop and disclose
additional ESG targets during the current financial year, reporting
annually against these commitments and goals thereafter.
ESG & SUSTAINABILITY
Made to play safely
Preventing harm through
safer gambling
A world where player tools and restrictions for
gambling are a normal part of play
Initial measurement 1:
Observer interactions
1.3m1.3m
Customer interactions prompted by our Observer player
tracking software over the course of 2021, a 77% increase
compared to 2020 (0.7m), reflecting our more proactive
policies to identify potential harm and intervene as early as
possible.
Initial measurement 2:
Access to Control Centre
39%39%
The percentage of active customers with access to Control
Centre in Q4 2021 (2020: N/A).
Initial measurement 3:
Active customers with deposit limits
41%41%
The percentage of active customers with deposit limits in place
in Q4 2021, up from 31% in Q4 2020.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
28
Made together
An inclusive workplace where people
can grow and develop
Made greener
Protecting our environment, including
Net zero carbon emmissions
An authentic, diverse and interpersonal
workplace culture, that offers great development
opportunities
Initial measurement 1:
Female promotions target
50%50%
Female promotions as a percentage of total annual promotions,
with a target of 50% compared to the 2021 baseline of 39%.
Initial measurement 2:
Learning and development participation target
10ppts10ppts
Proportion of all colleagues who have participated in a
voluntary learning and development programme, with a target
to increase by at least 10ppts from the 2021 baseline of 50%.
Initial measurement 3:
Volunteering programme participation target
50%50%
Proportion of all colleagues who have participated in
volunteering programmes, with a target to increase to
at least 50% from the 2021 baseline of 14%.
Net zero carbon emissions for our own operations
by 2030 and our entire value chain by 2035
Initial measurement 1:
Net zero carbon emmissions target
20302030
Reducing direct emissions from 3,089 tonnes in 2021
Initial measurement 2:
2021 Indirect carbon emissions
26,000 tonnes26,000 tonnes
Reducing indirect carbon emissions from 26,000 tonnes
in 2021, achieving net zero by 2035.
Initial measurement 3:
Accreditation of targets by the independent Science Based
Target Initiative.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
29
While enjoyable for many people, 888
acknowledges the social risks that
gambling presents and is committed to
ongoing improvement in making gambling
safer. The Made to Play Safely pillar of
the Group’s ESG Framework is focused on
ensuring 888’s customers are empowered
to make safe and responsible decisions
about their betting and gaming, while
supporting any customers who may be
in danger of harm. Our philosophy is
built around normalising the use of safer
gambling tools by customers as part of
their gambling experience.
MADE TO
PLAY
SAFELY
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
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30
As outlined in the Chair’s Statement of this
Annual Report, in March 2022 (post the
year-end), 888 received a sanction from
the GB regulator (UKGC), reflecting historic
failings of former safer gambling and anti-
money laundering policies, procedures
and controls in the UK. The Group promptly
took appropriate action to address the
failings and is continually looking at ways
to improve in this critical area.
The Group knows that its work in this area
must be ongoing and remains committed
to continue developing a safer gambling
environment, and investing in meeting
its safer gambling objectives, which are
focused on the following four areas:
1. Safer by design.
We recognise that 888 must use
technology as a force for good, giving
customers transparency about their
gambling activity, using artificial
intelligence (AI) to detect and block
harmful play, and ensuring safer
gambling remains a core component
of all product design.
888 has developed two critical
technologies that are central to its
approach to safer gambling:
• Observer is 888’s player monitoring
system that uses sophisticated
algorithms to flag unusual or potentially
concerning customer activity. This
enables our highly trained safer
gambling team to make the most
appropriate interactions with customers
to help them make informed decisions
about their gambling.
• The Control Centre is a customer-
focused interface designed to enable
customers to monitor their own
gambling activity through intuitively
presented, real-time data.
Further information on both of these
technologies is available on 888’s
corporate website.
Key progress in 2021:
888 continually refines the Observer,
and during 2021 introduced several
new algorithms to better identify
behaviours that signal potential risks,
as well as lowering certain thresholds
for triggering alerts.
In addition, the Control Centre was
rolled out across additional products
and markets during 2021, and by Q4
2021 was available to 39% of the
Group’s global customers.
2. Safer by choice.
We know that we must continue to
empower customers to make safe
and responsible decisions about their
gambling. We have learned that engaging
customers directly on their playing
patterns is a very powerful way to support,
inform and encourage the use of safer
gambling tools.
888 provides all customers with a range
of Safer Gambling Tools which include:
deposit limits; “take-a-break” restrictions;
self-exclusion limits; game time reminders;
and automatic stops on maximum
losses. In addition, throughout their
gaming, customers receive personalised
interactions and messages checking in
with them on their play. We might, for
example, ask a snap “How do you feel
about your gambling right now?” question,
or provide visuals of current status for
example, showing them any increasing
trend in deposits.
Key progress in 2021:
During 2021 888 saw a 23% increase in
customers’ use of safer gambling tools,
largely reflecting the success and positive
customer reaction to the Control Centre.
In addition, we saw that those customers
who use the Control Centre were 20%
more likely to amend their Personal
Deposit Limit; 102% more likely to use
the “take-a-break” tool; and 17% more
likely to set a self-exclusion limit. These
are all statistically significant increases
compared to a control group and
illustrate why we are so determined to
extend the use of this powerful technology
over the coming years.
The impact of controls
Increase in use of safer gambling tools
+23%+23%
Likelihood to amend Personal Deposit
Limits
+20%+20%
Likelihood of utilising “Take a Break”
+102%+102%
Likelihood of using self-exclusion
+17%+17%
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
31
3. Safer through controls.
We recognise the power of using data to
provide oversight and support for those
struggling to stay in control of their play,
including limiting players’ activity or
stopping them playing.
Know Your Customer (KYC) is a process
to understand and verify a player’s
identity when they first register with 888.
At registration, 888 collects personal
identification data on customers
(this data is also used in Anti Money
Laundering (AML) controls). This data
includes age, occupation, address, and
screening against certain sanctions lists’
data. KYC helps 888 to achieve its goals of
precenting underage gambling as well as
protecting customers by identifying those
potentially risk of harm and interacting
with them at the earliest point.
AML is enforced through a combination
of robust operational procedures, ongoing
employee assessment and training,
development in proprietary technology,
and partnerships with leading third-
party providers.
Observer plays an important role in
understanding our customers and,
where necessary, where 888 must
impose controls, limits and blocks their
activity. Observer measures changes in
individual customers’ gaming behaviour,
such as unexpected increases in time
or money spent on the site. If Observer
indicates any cause for concern, 888’s
highly trained teams manually review
the patterns of play and discuss with
the player where appropriate. Through
an extended process of research and
interaction, 888 can apply an escalating
series of controls to that player’s account,
ranging from restricting the number of
promotional messages they see, through
to enhanced affordability checks and
restricting their stakes to a ‘hard stop’
indicating no further play with 888.
MADE TO PLAY SAFELY cont.
888 has made particular efforts targeted
at 18-24 year old customers with extra
protections embedded. Observer is
configured to be more sensitive for this
population, ensuring closer monitoring
and increased number of interactions by
the safer gambling team. The Customer
Safety and Due Diligence department
are trained to consider a customer’s age
across all of its customer risk profiling,
ensuring enhanced protection and care
for younger customers.
Underage activity on 888’s sites and
apps is strictly prohibited and 888 takes
the matter of underage gaming extremely
seriously. 888’s offering is not designed
to attract minors, and we take seriously
the risk that gambling advertising might
appeal to minors. 888 makes every
effort to prevent minors from accessing
its products and uses sophisticated
verification systems as well as a third-
party verification supplier to identify
and track minors if they log into the
Group’s software. We train our team to
be highly sensitive to the possibility of
underage activity and make sure we
suspend any account suspected to
be an underage account.
Key highlights in 2021:
During 2021 the Group gradually
increased controls for all players on
888’s platforms, for example by steadily
reducing the maximum stakes for slots
across different categories of players.
In addition, and partly reflecting the
more stringent thresholds introduced
to Observer as described above, 888
delivered a 77% increase in the number
of customer interventions prompted
by Observer during 2021, to 1.3 million
customer interactions (2020: 0.7 million).
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
32
888 continued to work with the Betting
and Gaming Council (BGC), looking at
the issue of affordability and helping to
find a workable regulatory response. In
addition, 888 formed part of the BGC’s
Safer Gambling Committee, Ethical
Game Design working group, Advertising
and Marketing Committee and Single
Customer View working group. We also
participated in BGC’s Safer Gambling
Week, and took part in workshops on
affordability and collaborative research
on patterns of play. 888 is represented on
the BGC’s AdTech forum, which includes
a particular focus on protecting younger
gamblers through responsible and
controlled advertising and promotion, and
is committed to the BGC Industry Code
for Socially Responsible Advertising.
4. Safer together.
We recognise 888’s responsibility to play
an active role in driving the broader
gambling industry towards safer play. 888
continues to recognise the importance of
working closely and collaboratively with
industry stakeholders including regulators,
local advisors and trade associations
to drive ongoing improvements in safer
gambling and customer protection.
One very important aspect of regulation
for 888 is to ensure we are fully compliant
with AML regulations in all our markets.
We have a full AML governance model,
including a Money Laundering Reporting
Officer (MLRO), checks as part of our KYC
approach, policies and staff training.
Key highlights in 2021:
During 2021 we continued to work closely
with several charities and organisations
aimed at protecting customers and
supporting safer gambling, including:
• GamCare, the leading independent
charity supporting people affected
by problem gambling. Through our
relationship with GamCare, 888
delivered powerful effective Problem
Gambler Awareness training to our
employees to help them understand the
signs and impact of problem gambling.
888 is committed to working towards
achieving GamCare’s Certificate of
Excellence in 2022.
• Leon House Health and Wellbeing,
a residential rehab clinic treating a
wide range of psychological disorders
and addictions. The organisation
delivers support online using their
AnonyMind platform, which 888
supports via donations.
• The Young Gamers and Gamblers
Education Trust (YGAM), an award-
winning charity with a social purpose
to inform, educate and safeguard
young people from gaming and
gambling related harms, which
888 supports via donations.
“We have a particular
focus on protecting
younger gamblers,
embedded in our
enhanced controls for
this group, but also in
our active relationship
with charity YGAM, a
charity dedicated
to educating and
safeguarding young
people against gaming
and gambling harms.”
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
33
The Group knows that the talent,
commitment, and skill of its global
teams make its business what it is.
The Made Together pillar of the Group’s
ESG framework is focused on nurturing
an inclusive workplace that offers great
opportunities for people to grow and
develop. This pillar also incorporates the
Group’s programmes to enhance diversity,
provide opportunity, and invest in our
communities.
MADE
TOGETHER
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
34
To underpin 888’s continuous development
in creating the best possible workplace
culture, the Group has initially identified
the following focus areas:
1. Promoting a fair, supportive,
and positive working environment
that enables 888’s people – and
its business – to flourish.
888 has a strong and distinctive
employment culture, driven by the core
principles of caring, respect, commitment
and working together. The Group’s global
workplaces tend to be informal, open,
and collaborative, underpinned by high
professional standards.
As a global business, it is important for
all 888’s people to be aligned with the
Group’s shared goals. 888 aims to share
consistent internal messaging across
all its office locations and provides
regular updates and communications to
employees. The Group undertakes regular
roundtable events, employee forums and
staff surveys for senior management
to engage and receive feedback from
employees.
888 sets clear standards of behaviour
for its personnel and is guided by the
United Nations Global Compact’s
principles on human rights and labour
standards, as well as the International
Labour Organisation’s core conventions
and UNICEF’s Children’s Rights and
Business Principles. 888 has adopted
an Anti-Modern Slavery Policy, in the
context of which the Group monitors its
operations and supply chain with a view
to preventing modern slavery practices.
The Group’s Anti-Modern Slavery and
Human Trafficking Statement can be
found in full on 888’s corporate website
along with a Human Rights & Labour
Standards Statement. During 2021, no red
flag events were reported under the Anti-
Modern Slavery Policy. In addition, in 2021
there were no material labour disputes,
litigation, or health and safety related
fines or sanctions imposed on 888.
Discrimination, bullying or harassment of
any kind are not tolerated in any aspect
of the business, including in recruitment,
pay, promotions, training and dismissals.
To enforce these rules, 888 clearly
communicates a confidential grievance
procedure and whistleblowing policy to
all employees, guaranteeing that the
complainant will not face recrimination
and committing to thoroughly investigate
any concerns.
Less than 1% of the Group’s global
workforce are in temporary positions,
and 3.5% are hired through outsourcing,
meaning most of our personnel
are permanent employees with full
employment benefits. For temporary
and outsourced staff, we remain
fully committed to the principles of
welfare, employment rights and non-
discrimination. Temporary employees
receive most of the benefits and
protections offered to permanent
employees, and we assist all good
performers in finding other positions
within the Company before the end
of their employment term.
Key progress in 2021:
Over 5% of the Group’s employees were
promoted or made an internal transfer
to a different role during 2021. A key tool
for supporting employee performance
and development is our approach
to remuneration and recognition. We
undertake regular benchmarking across
the business to ensure we are both
fair and competitive. There are annual
performance evaluations to ensure
employee development is aligned
with business goals and we empower
managers to recognise individual
successes throughout the year.
Commentary:
In 2021, employee turnover increased to
37% (2020: 18%). This reflects changes
in the broader employment market, in
light of the global ‘Great Resignation’
trend – a global response to the COVID-19
pandemic, which saw employees across
the world re-evaluate their priorities.
There were several elements that
impacted the turnover trend:
1. Workforce management strategy –
In May 2021, 888 closed its Antigua
office, establishing its customer
relations operations in Ceuta and
Romania (including expansion of the
Safer Gambling team), supported by
extensive hiring, training and knowledge
buildup efforts.
2. Global ‘war for talent’ – There is a
worldwide talent shortage across most
domains and regions, with accelerated
competition over talent and aggressive
attraction and retention plans.
3. Accelerated growth plans – To support
the establishment of customer relations
operations and reflecting the increased
investment in the US, 2021 saw a record
729 new hires (2020: 576), with an
average of 75 days’ time-to-hire. This
was stable compared to 2020.
The Board recognises that a low voluntary
staff turnover (attrition rate) provides
considerable value by keeping expertise
within the business and maximising the
returns on our investment in training and
nurturing talent. Historically, our attrition
rate has been comparable to wider
industry levels at all sites.
888 takes a local approach to driving
talent acquisition, and during 2021
we invested significantly in ensuring
local leadership teams in our offices
had the tools they needed to attract
skilled employees in areas vital for
business value.
Relevant key employee indicators:
Indicator Metric Unit
Data
2020
Data
2021
Training & Development
inputs
Amount spent per FTE on
training and development
USD 650 574
Employee Turnover Rate Total employee turnover
rate
% 18 37
Voluntary employee turnover
rate
% 12 23
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
35
MADE TOGETHER cont.
2. Developing an inclusive culture
rooted in respect, care and
commitment as well as seeking
diversity, supporting social
mobility, and welcoming and
developing talent wherever
we find it.
888 employs around 1,900 colleagues.
The Group’s Human Resources dashboard
allows 888 to closely monitor employee
data at all locations, including key metrics
such as employee age, gender, ethnicity,
and length of service. Our people are
38% female and 62% male, with wide age
diversity and an average age of 35. As
would be expected from an international
business, ethnic diversity varies between
the Group’s office locations.
As an international business we know
that diversity of background, experience
and perspective is an integral part of
what makes our business successful
and allows us to serve 888’s customers
around the world. In line with the Group’s
Equal Opportunity & Diversity Statement,
which can be found on the 888 corporate
website, 888 is committed to providing an
accessible and inclusive environment for
individuals across its workforce. 888 does
not tolerate discrimination, harassment
or victimisation of any kind. As an
equal opportunity employer, we base all
decisions about employment, training,
and promotion on individual merit and
operational needs.
The current distribution of female
employees across functions and
the percentage of women in Group
management positions drives our
current gender pay gap, which we are
considering and looking to address going
forward. Along with consistent monitoring
of these asymmetries within the
business, we are proactively addressing
this situation through our recruitment
processes and support for diverse talent
within the business. We are confident
that all male and female colleagues
are paid equally for comparable roles,
and that all our colleagues have the
same opportunities for progression and
development.
Key highlights in 2021:
During 2021 888 launched the Group’s
inaugural She Leads programme,
encouraging 888’s women to influence,
inspire and lead. The programme
involves 31 women across 888’s locations
around the world, offering a network,
coaching, training and workshops in
storytelling, personal presence and
effective communication to other female
colleagues. The programme is aimed
at creating a powerful community of
female ambassadors across the business,
enabling individuals not only to progress
themselves, but also to inspire other
women to the same.
Through programmes such as SheLeads,
888 is aiming strengthen its position
as a company that empowers female
leadership. The Group’s primary targets
are to increase the number of women
in senior management roles (female
representation is at 38% overall but falls
to 25% at Vice President and 19% at
Director levels), and in the research and
development (R&D) teams.
Commentary:
During 2021 there was a slight decline
in the proportion of female employees
across our business, from 40% to 38%,
reflecting changes in our location
strategy (the closure of Antigua that
historically had a high number of female
representatives); the expansion of core
functions that are typically more male
dominated (e.g. product and technology);
and the disruption from COVID-19. These
factors also explain the slight decrease
in the share of women in management
positions. Our Made Together pillar is
designed to address these declines,
with a strong focus on developing
female talent.
Relevant key employee indicators:
Indicator Metric Unit
Data
2020
Data
2021
Workforce Breakdown:
Gender
Share of women in total
workforce
% 40 38
Share of women in the Board
of Directors
% 12.5 33
Share of women in
management positions
% 34 32
Share of women in junior
management positions (i.e.
first level of management)
% 40 35
Share of women in top
management positions (i.e.
maximum 2 levels from CEO)
% 29 25
Share of women in
management positions
in revenue-generating
functions (e.g. sales) as % of
all such managers
% 35 30
Share of women in
management positions in
STEM-related positions (as
% of total STEM positions)
% 21 21
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
36
3. Engaging and supporting our
local communities.
888 embraces its responsibility to its
communities and local environments
through proactive engagement with the
issues that matter most to our business
and the people around us. Engagement
with its communities is an important part
of 888’s culture and for its employees to
be able to engage in rich community life
both in and out of work is an important
factor of their wellbeing.
888 recognises that as a global employer
with eight offices, its local communities
can be its greatest advocates, particularly
when it comes to recruiting the best talent
available. As such, 888 aims to maintain
a positive relationship with its local
communities across the world and have a
positive impact wherever it operates.
Across its global offices, 888’s teams
support several charitable causes and
organisations that matter to them and
their communities, with a particularly
well-established community involvement
programme around its office in Herzliya,
Israel. Employees volunteer with
community groups and 888 offers support
via direct donations too. Work is underway
to extend and develop more formalised
programmes like this to 888’s other
global locations, beginning with Romania.
888’s focus for the upcoming year will be
organisations supporting elderly people,
women, environmental matters and the
LGBT community.
Commentary:
During 2021 volunteering hours were
curtailed by further COVID related
disruption, which also drove the decline
compared to 2020. The Group is focused
on reinvigorating its local community
involvement throughout 2022 as and when
the local COVID related policies allow.
Relevant key employee indicators:
Indicator Metric Unit
Data
2020
Data
2021
Philanthropic
Contributions
Cash contributions USD 586,000 618,000
Time: employee volunteering
during paid working hours
USD 72,900 51,700
In-kind giving: product or
services donations, projects/
partnerships or similar
USD 22,600 25,000
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
37
888 acknowledges that the urgency
and importance of the climate crisis
requires everyone to play their part.
The Group is committed to a future
in which its customers can enjoy
888’s products without harming the
environment. The Made Greener pillar
of the Group’s ESG framework is
focused on 888’s role in protecting the
environment, including achieving net
zero direct carbon emissions by 2030.
MADE
GREENER
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
38
As part of this pillar, the Group is
prioritising the following key initial
focus areas:
1. Measuring and reducing the
Group’s direct environmental
impact, targeting carbon
emissions in particular.
At the end of 2021, the Group published
its Zero Carbon Report, which included
calculations of 888’s direct and indirect
carbon emissions as well as setting a
path to net zero carbon emissions. The
full report is available on the Group’s
corporate website.
In 2021, the Group estimates that 888’s
activities generated approximately
29,000 tonnes of direct and indirect
greenhouse gas emissions. Of this, 888
was directly responsible for 3,089 tonnes.
To tackle direct emissions 888 intends
to switch to renewable energy in all its
premises, either by requesting this from a
commercial provider or by partnerships to
install new renewable capacity.
2. Working with the Group’s
largest suppliers and partners to
encourage them to reduce their
own carbon emissions.
Of the Group’s total carbon emissions
in 2021, 26,000 tonnes were emitted
by others on 888’s behalf (for example,
by those who supply the Group with the
goods and services we need to run the
company, manage data centres where
our games are hosted, or transport 888’s
people when they travel on business).
The largest contributions arise from our
suppliers (estimated at 21,000 tonnes),
and within this total the most significant
categories are 888’s marketing partners
(both online and offline). Other smaller
identifiable elements are web hosting
partners and data centres.
In the Net Zero Carbon report, the Group
outlines its commitment to work with
suppliers on carbon reduction plans that
target 80% emissions reductions in the
period to 2030. The Group’s intention is
to have carbon reduction plans in place
for suppliers that represent 60% of its
external third party spend by 2025. Using
this targeted approach, 888 intends to
reduce emissions from its supply chain to
zero by 2035.
3. Supporting employees to travel
in low-carbon ways.
Employees travelling between home and
work locations are responsible for around
190 tonnes of carbon emissions each
year. How employees choose to travel to
work is a matter for them, but 888 can
play its part as a partner and influencer
in their decisions. To reduce this figure to
zero by 2030 888 will provide support to
encourage employees to switch to electric
vehicles; provide facilities at the Group’s
premises for low-carbon travel such as
bicycles, showers and electric vehicle
charging points; encourage the use of car
sharing and public transport; and think
about carbon when siting all new facilities,
favouring city centre sites with good
public transport links.
4. Investing in high quality carbon
removal offset for any emissions
that cannot be reduced in other
ways.
The Group acknowledges that in order to
reduce its emissions to zero by 2035, it
will need to invest in high quality carbon
removal offsets as the technologies and
alternatives do not yet exist for each
economic activity – for example zero
carbon aeroplanes are still a way off.
Therefore, to reach net zero, the Group
intends to purchase high quality carbon
offsets that actively remove carbon from
the atmosphere. The Group will develop
a formal approach to offsetting by 2023,
with further details included in the 2021
Zero Carbon Report.
Highlights
Net zero target across our supply chain
20352035
Scope 1 and 2 emissions (tonnes)
3,0893,089
Scope 3 emissions (tonnes)
26,00026,000
“We have this year set
ambitious targets to
reduce our carbon
emissions as far as
possible.”
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
39
MADE GREENER cont.
Additional disclosures on Climate
Change
In line with the Task Force for Climate-
related Financial Disclosures, this section
presents supplementary information
specifically relating to our approach to
climate-related risks and opportunities.
Carbon and climate governance
The Group’s approach to climate change
and the resulting impacts form an
integrated part of the company’s ESG
and Sustainability Agenda. They are
managed therefore as part of the ESG
Governance process with oversight is via
the ESG Committee of the Board, and
executive responsibility via the Group’s
ESG Forum. The connections between ESG
and Risk governance are managed:
• By having the chair of the Audit and
Risk Committee as a member of the
ESG Committee
• By the executive leadership of the COO,
a direct report to the CEO
The principal governance mechanisms
this year have been the development
of 888’s Zero Carbon Report, itself one
aspect of the Made for the Future ESG
framework. Both of these instruments have
been prepared under direct Board and
Executive oversight.
Risk management
Climate-related risks are typically lower
in the short-term, so are not explicitly
assessed as part of the company risk
management strategy. However, we
recognise that climate-related risks have
the potential to amplify reputational risks
and business disruption risks, and over the
coming year will be subject to additional
analysis and investigation on that basis.
888 has retained professional advisers to
support in understanding and responding
to climate-related risks. These advisors
work alongside the ESG Committee to
provide expertise, challenge and analysis.
The company has identified potential
risks as outlined on pages 50 to 59 but
there is more to do to understand and
quantity these. At this stage, 888 has
not yet completed a formal scenario
analysis to explore resilience against
different climate scenarios. This exercise
will be completed in the year ahead and
the results will feed into 888’s formal risk
assessment processes.
Table A – Group GHG emissions
Scope Emission subcategory
GHG emissions
(metric ton CO
2
eq)
Contribution to scope
(%)
1 Direct GHG emissions 1 –
2 Indirect GHG emissions
associated with energy
3,088 10.6
3 Other indirect GHG
emissions
26,000 89.4
Total 29,089
Corporate metric
Ratio performance indicators
(per Scope 1 and Scope 2)
Emissions per headcount 1.60 tCO
2
e/employee
Emission per square metres
area of offices
0.15 tCO
2
e/m
2
office area
Emissions per turnover 3.09 tCO
2
e/US$m
Table B – Ratio performance indicators (per Scope 1 and Scope 2)
Corporate metric/year
2021 2020
Ratio
Parameter
amount Ratio
Parameter
amount
Emissions per headcount
tCO
2
e/employee
1.60 1,900 emp 2.00 1,673 emp
Emission per square metres
area of offices
tCO
2
e/m
2
office area
0.15 21,150 sqm 0.17 20,160 sqm
Emission per turnover
tCO
2
e/m US$m
3.09 $1,000m 3.94 $850m
Table C – UK office energy and GHG emissions (Scope 1 and Scope 2)
Scope 1 and 2 2021
Energy Consumption (kWh) 66,540
GHG emissions (tC0
2
e) 14
Emissions per square metres area of offices tCO
2
e/m
2
office area 0.09
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
40
Risks and strategy
Climate change presents two types
of risks to 888’s strategy and financial
planning:
• transition risks, emerging from national
and global policy responses to the
climate crisis (such as regulatory
changes, taxes and levies, etc) and
the transition to a sustainable climate
model (such as changes in energy
availability and mix, disruptions to the
company’s own or partner business
models, and reduced availability
of unsustainable components or
materials).
• adaptation risks, emerging from the
changes already underway in the
climate and those which are likely to
come, such as extreme weather events,
changing water supplies, changing
availability of crops, impacts on
biodiversity, impacts on customers etc.
The Company has not at this stage
identified any material opportunities
resulting from climate transition or
adaptation.
Metrics and targets
888’s commitments on climate change
are set out fully in the Zero Carbon
Report corporate.888.com/wp-content/
uploads/2021/12/888-carbon-report-2021.
pdf. The report quantifies 888’s carbon
footprint under Scopes 1, 2 and 3 of the
Greenhouse Gas protocol, including
comprehensive data from the value
chain. It also sets out the Group’s largest
contributions to climate change and the
mitigation strategy for the period to 2035.
These targets have been approved by the
Board and accountability for delivery has
been defined.
TCFD compliance
The following table presents the assessment of the Group’s compliance with the TCFD
disclosure requirements
TCFD element TCFD disclosure Reference
Governance a. Describe the Board’s oversight
of climate-related risks and
opportunities.
Roles of the ESG and Audit
and Risk Committees are
described above and on
pages 28 to 41.
b. Describe management’s role in
assessing and managing climate-
related risks and opportunities.
Strategy a. Describe the climate-related
risks and opportunities the
organisation has identified over
the short, medium, and long term.
In process
b. Describe the impact of climate-
related risks and opportunities
on the organisation’s businesses,
strategy, and financial planning.
Not yet completed; will be
undertaken next year
c. Describe the resilience of the
organisation’s strategy, taking into
consideration different climate-
related scenarios, including a 2°C
or lower scenario.
Not yet completed; will be
undertaken next year
Risk
Management
a. Describe the organisation’s
processes for identifying and
assessing climate-related risks.
Described above and on
pages pages 50 to 59.
b. Describe the organisation’s
processes for managing climate-
related risks.
c. Describe how processes for
identifying, assessing, and
managing climate-related
risks are integrated into the
organisation’s overall risk
management.
Metrics and
targets
a. Disclose the metrics used by the
organisation to assess climate-
related risks and opportunities
in line with its strategy and risk
management process.
Described in full on the
Zero Carbon Report and
summarised on pages 38
to 41.
b. Disclose Scope 1, Scope 2, and, if
appropriate, Scope 3 greenhouse
gas (GHG) emissions, and the
related risks.
c. Describe the targets used by the
organisation to manage climate-
related risks and opportunities
and performance against targets.
The Board is confident that 888’s new Made for the Future ESG framework provides
an important foundation and direction for progress over the coming years, including
the ongoing development of new targets, objectives and focus areas as we evolve.
The Board looks forward to providing regular updates to its stakeholders on the
Group’s ESG performance.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
41
FINANCIAL
REVIEW
Reconciliation of operating profit to Adjusted EBIT,
Adjusted profit before tax and Adjusted net profit
2021
US$ million
2020
US$ million Change
Operating profit 87.0 32.8 165.1%
Foreign exchange losses 9.3 –
Exceptional items
3
24.0 78.2
Share benefit charges 8.4 11.0
Adjusted EBIT
4
128.7 122.0 5.5%
Finance income and expenses (15.0) (6.0)
Adjusted profit before tax 113.7 116.0 (2.0%)
Income tax (12.4) (15.4)
Adjusted net profit 101.3 100.6 0.7%
Financial summary
2021
US$ million
2020
US$ million Change
Revenue B2C:
Gaming 814.5 692.2 17.7%
Betting 127.4 122.1 4,3%
Total B2C 941.9 814.3 15.7%
B2B 38.2 35.4 7.7%
Revenue 980.1 849.7 15.4%
Gaming taxes and duties (184.0) (151.8)
Other costs of sales
1
(149.1) (135.1)
Gross profit
1
647.0 562.8 15.0%
Marketing expenses (306.5) (237.1)
Operating expenses
2
(175.5) (170.1)
Adjusted EBITDA
4
165.0 155.6 6.0%
Share based benefit charges (8.4) (11.0)
Foreign exchange losses (9.3) –
Exceptional items
3
(24.0) (78.2)
Depreciation and amortisation (36.3) (33.6)
Operating profit 87.0 32.8 165.1%
Finance income and expenses (5.7) (6.0)
Share of equity accounted associates loss – (0.1)
Profit before tax 81.3 26.7 204.9%
Adjusted profit before tax 113.7 116.0 (2.0%)
Taxation (12.4) (15.4)
Profit before tax 68.9 11.3 510.5%
Adjusted basic earnings per share 27.3¢ 27.3¢ 0%
Basic earnings per share 18.6¢ 3.1¢ 500.0%
Alternative Performance Measures (“APMs”) used in this Business & Financial Review do not have standardised
meanings and therefore may not be comparable to similar measures presented by other companies.
1 The foreign exchange losses of US$9.3 million (2020:
nil) were excluded from Other cost of sales to allow
for further understanding of the underlying financial
performance of the Group and aid comparability
with the prior period.
2 Excluding depreciation and amortisation of US$36.3
million (2020: US$33.6 million) and share benefit
charges of US$8.4 million (2020: US$11.0 million).
3 Exceptional charges of US$24.0 million (2020:
exceptional charges of US$78.2 million), as detailed
in the Results overview below.
4 Adjusted EBITDA and Adjusted EBIT are the main
measures the analyst community uses to evaluate
the Company and compare it to its peers. The
Group presents adjusted measures (including
Adjusted profit before tax) which differ from statutory
measures due to the exclusion of exceptional
items and the application of adjustments. It does
so because the Group considers that it allows for
further understanding of the underlying financial
performance of the Group.
“2021 was another record-
breaking year for 888, with
Revenue of US$980 million
and Adjusted EBITDA of
US$165 million reflecting a
strong year of operational
and financial performance
to complement the
significant strategic
progress we made during
the year.”
YARIV DAFNA
Chief Financial Officer
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
42
As the year progressed the comparative
periods got stronger and stronger,
resulting in overall year-over-year growth
for H1 of 41%, but a decline of 4% in H2.
Q4 2021 in particular suffered from the
exit from the Netherlands and weaker
than expected sports margins, resulting
in an overall decline in B2C revenue for
Q4 of 14% against a very strong
comparative period.
The strong performance of record revenue
in 2021 and double-digit growth was
also in spite of the US$70-100 million
regulatory related revenue headwinds
that we outlined in the prior year. These
headwinds related not only to German
regulatory changes, but principally to
safer gambling measures we have taken,
particularly in the UK, to reduce the
potential for customers to experience
harm. The full impact of these items was
weighted more towards H2, resulting in H2
revenue being sequentially 17% lower than
H1, but in line with our expectations. These
measures position the business well for
any potential changes that may come as
a result of the impending UK government
review of gambling legislation, and you
can read more about all the work we are
doing to make 888 a safe place to play
here on pages 30 to 33.
Gaming revenue increased by 17.7% over
the prior year, driven by our globally
renowned casino product, which
generated 90% of our gaming revenue.
During the year we launched over 870
new games, bringing our current content
library to over almost 3,000 games,
including launching over 200 new live
casino tables, such that we now believe
we have one of the largest live casino
offerings globally, with more than 400
tables delivered by four different providers.
Our in-house content studio Section8
delivered 17 new games during the year,
including some smash hit titles like Mad
Max Fury Road and Millionaire Genie
Megaways. Typically, five or six of the
top 20 performing slots at any given
time are produced by Section8, and
this differentiation is driving improved
customer loyalty, with exclusive games
they can only find at 888. We have
exciting plans for our Section8 studio and
over the next few years plan to double
our investment in it to deliver even more
exciting new exclusive content.
Alongside industry-leading content, we
continue to focus on product leadership
and improving the customer experience,
including continued investment in AI-
driven personalisation and launching
several new product features. Read more
about our some of our new products here
on pages 14 to 17.
Poker delivered a solid performance,
and we continue to invest in our latest
poker platform, with a focus on mobile-
first development and a recreational
customer experience. Poker continues
to be an important customer acquisition
channel, and while poker product
revenues normalised in 2021, following
an exceptional boost across the poker
industry in 2020, revenues were in line
with management expectations. The
increased focus on customer experience,
mobile products, and easier cross-sell
journeys to casino and sport meant that
overall revenues from the 888poker brand
significantly outperformed poker product
revenues.
During the year we announced the
potential sale of our Bingo business
for up to US$50 million to a division of
Broadway Gaming, in order to increase
focus on our core growth strategy
including US expansion. The Board
considered that the Bingo business did
not meet the criteria to be classified
as held for sale at 31 December 2021
because the business was not available
for immediate sale, as described in further
detail in note 11. For 2022 and until the
sale completes we will continue to include
bingo revenues within our Gaming revenue
number. Bingo revenue declined by 7%
year-over-year, principally reflecting a
strong comparative period with bingo
benefitting in the prior year from retail
venue closures, particularly within the UK.
2021 was another record-breaking
year for 888, with Revenue of US$980
million and Adjusted EBITDA of US$165
million reflecting a strong year of
operational and financial performance
to complement the significant strategic
progress we made during the year.
At the time of our interim results we made
a change to how we report our product
splits within B2C to better reflect how
the business is managed and in line with
how peer companies present results. B2C
revenues had historically been split out
into the component products of Casino,
Poker, Sport and Bingo. The Group now
combines Casino, Poker and Bingo
revenues under one heading of Gaming,
with no change to Sport, which is now
referred to as Betting.
B2C Review
B2C continues to reflect the vast majority
of the business, at over 96% of revenue.
B2C revenue grew by 15.7% in 2021,
reflecting a strong performance across
our core markets, and rapid expansion in
some of our growth markets.
The growth was driven by our focus on
our areas of competitive advantage,
product, brand, and customer excellence,
that helped deliver a 4% increase in
average monthly players despite the prior
year seeing a significant spike in activity
linked to the initial stages of the shift
from retail to online during the COVID-19
pandemic, particularly within poker, and
our temporary exit from the Netherlands
in Q4 2021. Our improved product and
AI-driven personalisation is delivering
increased share of wallet among our
players, helping to drive market share
gains across key markets.
2021 was another year where quarterly
trends were heavily impacted by
the world pandemic and associated
government responses across our global
markets throughout the year. In Q1 2021,
we recorded our highest ever quarterly
revenue, with exceptionally strong growth
of 67% year-over-year reflecting the
impact of leisure restrictions across
several of our key markets, with customers
seeking alternative digital entertainment.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
43
FINANCIAL REVIEW cont.
Betting revenue increased by 4%
during the year, and we completed the
successful migration of over 70% of our
betting volume to our in-house sportsbook
during the year. Across the year as a
whole win margins were flat, but the
impact of sporting results on year-over-
year growth trends varied significantly
by quarter. H1 betting revenue growth of
82% was primarily driven by the sports
cancellations in the prior year, but was
also helped by operator favourable results
contributing to a 1.3 percentage point
increase in win margin year-over-year.
Conversely the H2 betting revenue decline
of 40% year-over-year was driven by
stronger comparatives as sporting
calendars were condensed into Q3 2020
to catch up, together with more customer
friendly results. Q4 in particular was a
period for the customers, with win margin
of 4.9% being approximately 2 percentage
points lower than expected, and 3.2
percentage points lower than the prior
year, contributing to the Q4 betting revenue
decline of 56%. Q4 was also negatively
impacted by the exit from the Netherlands,
which had been a strong performing sports
betting market for the Group.
B2B review
B2B revenues increased by 8% year-over-
year, with growth in both our bingo B2B
business and our US B2B business.
Our B2B bingo business was included in the
potential sale of the bingo division noted
above, and similarly to B2C, until the sale
the B2B bingo revenue will be included in
our reported financials.
We continue to power the only shared
liquidity poker network in the US in
partnership with Caesars under the
World Series of Poker (WSOP) brand. During
the year WSOP launched in Pennsylvania
and we expect to launch in Michigan
in 2022 subject to regulatory approval.
Pennsylvania represented the first state in
the US to receive our latest Poker8 platform,
and are hopeful that we can expand the
shared liquidity network to these additional
states in the coming years.
Regulated markets
Revenue from regulated markets
continued to represent the majority of
Group revenue in 2021, with revenue from
regulated and taxed markets
5
increasing
by 17% and accounting for 74% of
revenue (2020: 73%). 888’s strategic
focus remains on achieving growth in its
regulated core and growth markets where
the Group can leverage its sustainable
competitive advantages to drive long-
term sustainable growth.
The above table shows the Group’s
revenue by geographical market
UK
The Group delivered revenue growth in
the UK of 17% to US$388.9 million (2020:
US$333.5 million), despite lapping a
strong comparative following the 63%
growth reported in the prior year. The
growth during 2021 reflected continued
solid market share progress in this highly
competitive market. This continues to
be driven by investing in our areas of
competitive advantage, namely product
and content quality, brand and marketing,
and customer excellence.
During the year the Group continued to
focus on safer gambling, with a range
of additional measures implemented in
order to reduce the risk of potential harm.
These measures, which were largely rolled
out from Q2 onwards, included increased
affordability checking, particularly among
customers aged 18-25, lowering certain
product stake limits, and enhancing the
Observer AI system with lower thresholds
for intervention. The combination of
these measures, together with the lifting
of leisure restrictions from May onwards
meant that UK revenues in H2 2021 were
lower than in H1 2021, as expected, and in
line with the wider industry trend.
Italy
Italy delivered continued strong revenue
growth of 37% to US$118.3 million (2020:
US$86.5 million), and now comprises over
12% of the Group’s total revenue. This
strong performance was seen across both
betting and gaming, and is driven by
the strength of 888’s established brands
in the Italian market, which continue to
benefit from structural tailwinds of digital
migration from land-based gambling
despite the advertising ban.
888 held its market share broadly stable
overall for the year, which is an excellent
result given the online-only nature of our
offering, versus the leading competitors
who all have a land-based presence that
provided an omni-channel tailwind in 2021
as retail was reopened during the year.
EMEA (excluding the UK and Italy)
Revenue from EMEA excluding the UK and
Italy increased by 4% to US$333.5 million
(2020: US$320.9 million). Regulated
markets such as Romania, Ireland and
Portugal saw particularly strong growth
trends, partially offset by the exit from
the Netherlands from October, and a
decrease in revenue from Germany which
was impacted by the transition to the new
regulatory regime. The Group believes
Germany represents an attractive growth
opportunity going forward under the new
regulatory regime and continues to invest
to grow its brand presence there. We plan
to apply for a licence in the Netherlands
and are hopeful we can relaunch there on
a regulated basis during H2 2022.
Revenue by geographic market
2021
US$ million
2020
US$ million
Change from
previous year
% of reported
Revenue
(2021)
UK 388.9 333.5 17% 40%
Italy 118.3 86.5 37% 12%
EMEA (excluding
the UK and Italy) 333.5 320.9 4% 34%
Americas 125.6 93.7 34% 13%
Rest of the World 13.8 15.1 (9%) 1%
Total Revenue 980.1 849.7 15% 100%
5 Regulated and taxed markets refer to jurisdictions
where the Group operates under a local licence or
where the Group is liable for gaming duties, GST or
similar taxes.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
44
In Spain, revenue was flat at US$67.5
million (2020: US$67.5 million), reflecting
both the strong comparative period with
strong growth in 2020 aided by COVID-19
related restrictions, together with a
challenging competitive environment
following the implementation of significant
marketing restrictions from July. In the
first 9 months of the year, the overall
Spanish market size increased by 3%,
and management estimates that its
market share was broadly stable in the
year overall.
Americas
Revenue from Americas increased by
34% to US$125.6 million (2020: US$93.7
million), primarily driven by strong growth
in Canada, where the Group has received
for a local licence in Ontario, with the
regulated market set to launch in Q2
2022. We believe the Canada market
represents an attractive long-term growth
opportunity for the Group, where 888
has an established brand presence and
can exploit its sources of competitive
advantage.
US revenue increased by 6% to US$22.0
million (2020: US$20.8 million), reflecting
a good performance for the 888casino
brand in New Jersey, offset by investment
in promotions to drive customer activity
associated with the launch of SI
Sportsbook in Colorado in September,
and increased investment in the fourth
quarter. We have a clear roadmap of
state prioritisation and were pleased to be
awarded a licence in Virginia during the
year, with plans to launch there in 2022.
The Group currently expected to launch
in 3-4 additional states during 2022, with
an increased investment in the US B2C
business to take advantage of the long-
term strategic growth opportunity.
During the year the Group launched in
Pennsylvania on a B2B basis with our
partner the World Series of Poker and we
are ready to launch WSOP in Michigan
during 2022 subject to regulatory
approval.
Results overview
Gaming taxes and duties
Gaming duties levied in regulated and
taxed markets increased by 21.2%
to US$184.0 million (2020: US$151.8
million) and the proportion of Gaming
taxes and duties to revenue increased
to 18.8% (2020: 17.9%). This is a result
of the Group’s strong revenue growth in
regulated and taxed markets and the
implementation of a new tax regime in
Germany commencing July 2021.
Other cost of sales
Other cost of sales
6
, which mainly
comprise commissions and royalties
payable to third parties, chargebacks,
payment service provider (“PSP”)
commissions and costs related to
operational risk management and
customer due diligence services,
increased by 10.3% to US$149.1 million
(2020: US$135.1 million). The proportion
of cost of sales to revenue decreased to
15.2% (2020: 15.9%). This is primarily due
to the successful migration of over 70% of
our sportsbook business to our in-house
platform, with associated third-party
royalty savings, together with additional
scale benefits. Other cost of sales
increased by 17.3% to US$158.4 million
(2020: US$135.1 million).
Gross profit
Gross profit increased by 15.0% to
US$647.0 million (2020: US$562.8
million), broadly in line with the increase
in revenue, with a slight decrease in
the gross margin from 66.2% to 66.0%.
The scale benefits and optimisation of
third-party costs (including the use of our
in-house sportsbook) were offset by the
increase in gaming duties and taxes.
Marketing expenses
One of the key drivers of 888’s business is
effective and data-driven marketing spend.
Overall marketing expenses increased by
29.3% to US$306.5 million (2020: US$237.1
million) as we invested to drive growth
across our key markets. The marketing ratio
increased to 31.3% (2020: 27.9%) largely
reflecting upfront investment in nascent
markets, such as our US B2C business under
the SI Sportsbook brand, and our regulated
German sports betting offering.
Increased marketing investment in new
or regulating markets is in line with the
Group’s strategy to build world-class
brands and use its data-driven marketing
expertise to drive increased customer
activity and deliver market share gains
in key markets.
The Group’s focus on product and content
leadership, world-class brands, and
customer excellence should enable it to
reduce the marketing ratio over time,
both through reduced costs of acquiring
customers, and increased customer
loyalty driving greater share of wallet.
Contribution
Contribution, which represents Gross
profit less Marketing expenses, increased
by 4.6% to US$340.5 million (2020:
US$325.7 million), while Contribution
margin decreased to 34.7% (2020:
38.3%), due to the increased marketing
investment during the year to support
future growth plans.
Operating expenses
Operating expenses
7
(which mainly
comprise employment costs, legal and
professional fees, development costs, IT
services and infrastructure maintenance)
slightly increased to US$175.5 million
(2020: US$170.1 million). The increase
during the year primarily reflects the
increased professional services linked to
the growing complexity of the Group’s
regulatory footprint and additional
investment in safer gambling and
customer protection technology.
Adjusted EBITDA
Adjusted EBITDA increased 6.0% to
US$165.0 million (2020: US$155.6 million),
representing an Adjusted EBITDA margin
of 16.8% (2020: 18.3%). The absolute
increase in Adjusted EBITDA was driven
by the increase in contribution as
explained above, with the reduction
in margin principally reflecting the
increased investment in the US B2C
business and the associated launch
of the SI Sportsbook brand. Excluding the
US business in both years, the Adjusted
EBITDA margin was flat year-over-year.
6 Excluding foreign exchange differences of US$9.3
million.
7 Excluding depreciation and amortisation of US$36.3
million (2020: US$33.6 million) and share benefit
charges of US$8.4 million (2020: US$11.0 million).
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
45
FINANCIAL REVIEW cont.
Finance income and expenses
Finance expenses of US$15.1 million
(2020: US$6.1 million) less finance income
of US$0.1 million (2020: US$0.1 million)
resulted in a net expense of US$15.0
million (2020: US$6.0 million). Finance
expense mainly comprised US$9.3 million
non-cash currency exchange differences
which are presented in the consolidated
income statement as part of the other
cost of sales, US$1.3 million non-cash
interest expenses resulting from operating
leases, and US$4.4 million interest charge
related mainly to the settlement with the
Israeli tax authorities.
888 continually monitors foreign currency
risk and takes steps, where practical, to
ensure that net exposure is kept to an
acceptable level.
Profit before tax
Profit before tax increased to US$81.3
million (2020: US$26.7 million) mainly as
a result of lower exceptional expenses
in 2021. Adjusted profit before tax was
US$113.7 million (2020: US$116.0 million),
impacted by non-cash currency exchange
differences and interest charges.
Taxation
Taxation for the period was US$12.4
million (2020: US$15.4 million), mainly
as a result of lower taxable profits and
the settlement signed with the Israeli
tax authorities which was concluded in
December 2021, as described in further
detail in note 8.
Net Profit and adjusted net profit
Net profit was US$68.9 million (2020:
US$11.3 million). Adjusted net profit
14
increased slightly to US$101.3 million
(2020: US$100.6 million).
Earnings per share
Basic earnings per share increased
to 18.6¢ (2020: 3.1¢) a result of higher
Net profit in 2021 compared to the
previous year, as outlined above.
Adjusted basic earnings per share
was 27.3¢ (2020: 27.3¢).
Further information on the reconciliation of
Adjusted basic earnings per share is given
in note 9 to 2021 financial statements.
Dividend
The Board of Directors is not
recommending a final dividend to be
paid in respect of the year ended 31
December 2021, in light of the potential
capital requirements expected as part of
the pending William Hill transaction. 888’s
dividend policy remains unchanged and
dividends are kept under review by the
Board to ensure an appropriate allocation
of capital to create value for shareholders.
As a result, the total dividend for the year
is 4.5¢ per share (2020: 18.0¢ per share).
Balance sheet
Total assets as at 31 December 2021
amounted to US$540.0 million (2020:
US$486.7 million).
Current assets as at 31 December 2021
amounted to US$324.1 million (2020:
US$274.6 million) and current liabilities
were US$340.0 million (2020: US$298.9
million).
888’s Cash and cash equivalents as at
31 December 2021 amounted to US$255.6
million (2020: US$222.2
15
million), an
increase of US$33.4 million. The balance
of cash owed to customers as at 31
December 2021 was US$81.1 million
(2020: US$74.0 million), leaving an
adjusted net cash position of US$174.5
million (2020: US$148.2 million).
Cash flow
Net cash generated from operating
activities was US$133.2 million (2020:
US$205.0
16
million). Net cash generated
from operating activities before working
capital movement was US$138.5 million
(2020: US$145.7 million). The change in
working capital was mainly attributed to
a US$16.0 million increase in prepayments
and guarantees made during 2021, while
in the previous year working capital was
affected by an increase in trade and
other payables, related to the sharp
increase in trading activity during Q4
2020.
Net cash used in investing activities was
US$30.5 million (2020: US$30.9 million),
mainly comprising acquisition of property,
plant and equipment of US$5.6 million
(2020: US$10.6 million) and internally
generated intangible assets of US$22.6
million (2020: US$17.9 million).
Net cash used in financing activities was
US$70.3 million (2020: US$58.9 million),
related mainly to a dividend payment of
US$61.3 million (2020: US$33.2 million)
and payment of lease liabilities of US$7.2
million (2020:US$6.4 million). During
2020, the Group repaid US$18 million that
was outstanding under the RCF in full and
during the year the Group cancelled the
RCF facility.
Exceptional items
2021
US$ million
2020
US$ million
Restructuring costs
8
3.1 –
Exceptional legal and professional costs
9
15.1 –
Retroactive duties and associated charges
10
5.9 –
Impairment charges
11
– 79.9
Other provisions
12
(0.1) (0.1)
Gain from the sale of equity accounted associate
13
– (1.6)
Total exceptional items 24.0 78.2
8 Restructuring costs, related to employees redundancies costs and disposal of property, plant and equipment as
part of the Group’s decision to close its Antigua office.
9 Exceptional legal and professional costs associated with the proposed acquisition of the international (non-US)
business of William Hill.
10 Retroactive charge associated with reassessment of potential gaming duties relating to activity in prior years.
11 During 2020, the Group carried out an impairment test for the Goodwill and intangible assets of the Bingo
business which resulted in impairment charges.
12 While assessing the provision in respect of exceptional matters, management concluded that it could be
adjusted. The net decrease in this provision was accounted for as exceptional income, in line with the treatment
when the provision was created.
13 Capital gain related to the sale of investment in Come2Play Limited.
14 As defined in note 9 of the financial statements.
15 Including US$32.2 million on-demand deposits
previously presented as trade receivables and has
been reclassified to cash and cash equivalents.
16 Net cash generated from operating activities in 2020
previously presented as US$179.2 million was restated
to reflect the reclassification of on-demand deposits
from trade receivables to cash and cash equivalents.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
46
Going concern
The Group closely monitors and carefully
manages its liquidity risk. In its going
concern assessment, the Directors have
considered two cases. The first assumes
the Group on a standalone basis as the
William Hill International transaction
is yet to be completed and pending
shareholders’ approval (the “standalone”
case) and a second in which the WHI
acquisition completes in Q2 2022 (the
“acquisition” case), as described in further
detail in note 2.
Following consideration of the standalone
and acquisition cases and the respective
sensitivity analysis the Directors have
a reasonable expectation that the
Company has adequate resources to
continue in operational existence for the
next 21 months, until 31 December 2023.
Therefore, the Directors continue to adopt
the going concern basis of accounting
in preparing the consolidated financial
statements.
YARIV DAFNA
Chief Financial Officer
8 March 2022
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
47
STAKEHOLDER ENGAGEMENT
WHY WE ENGAGE KEY AREAS OF INTEREST HOW WE ENGAGE
CUSTOMERS
888’s business would cease to exist without customers
who trust us to deliver a safe, enjoyable and fair gaming
environment.
By understanding what our customers think about our
brand, products and services, we can focus on continuous
improvements that align with their priorities.
The priority for our customers is a superior
gaming experience. This means playing great
products, enjoying quality customer service
and having confidence that they are playing in
a safe and secure environment.
Our customer services teams are in contact with our customers daily. We
operate multiple communications channels to generate feedback, to gain
insight and to understand their preferences and needs.
We conduct market research to learn how our brand is perceived. We use
data analytics and AI together with our customer communications channels
to promote safer gambling.
More information about Safer Gambling can be found in our ESG Report on
pages 28 to 41.
EMPLOYEES
The talent, commitment and skill of our employees around the
world underpins 888’s ability to deliver its strategic imperatives.
We are proud of our employees and want to provide them with
a workplace where they can flourish.
Proving a great workplace is a core social responsibility for
us, including our programmes to increase diversity, provide
opportunity and invest in our communities.
Our employees want to know they are part of a
business that cares about their wellbeing and
supports their professional development.
We have an inclusive informal culture, rooted in
respect, care and commitment.
Our workplaces are informal, open and collaborative underpinned by high
professional standards.
We have multiple routes for generating feedback from our employees
including effective line-management structures, surveys and open employee
forums. We are committed to proactive, timely and transparent internal
communications with our team on an ongoing basis.
We have set up programmes through the year to encourage personal
development and wellbeing including our SheLeads programme (more
information can be found in ESG Report on pages 28 to 41.
REGULATORS
Regulators across various territories give 888 a licence to operate
and set the terms for providing services in their markets.
We need absolute clarity on their regulations to ensure we
align with their priorities. Regulators have an important role
in promoting a safer gaming environment, which benefits all
operators such as 888 that are committed to responsible
models of operation. As such, it is valuable for the business to
maintain regular dialogue with regulators.
Regulators must be reassured that operators
are using the full scope of their resources to
comply with local market regulations and
deliver a safe gaming environment.
We engage in regular and transparent dialogue with regulators across our
global markets.
We participate in industry events and forums to better understand the
requirements of the regulators wherever we operate.
SHAREHOLDERS
As the owners of the business we want to ensure we understand
the views of our shareholders.
The relationship between the Board and its shareholders is
based on trust, transparency and the timely disclosure of
information.
The Board of 888 recognises the importance of demonstrating
a high level of openness and engagement with our shareholders
to maintain confidence in 888’s ability to create value.
Shareholders seek clear evidence that the
Company has a strategy for value-creation
across the short, medium and long-term. They
demand transparency as the foundation of
a trust-based relationship and expect clarity
on the Board’s approach to maximising
opportunities and managing risks.
We have an open dialogue and regularly meet with our major shareholders to
get their views and feedback.
We have expanded our Investor Relations team to engage with institutional
investors.
Market views and shareholder analysis is included as a standing Board item.
We ensure an ongoing conversation with shareholders through our financial
reporting as well as events such as our Annual General Meeting and Capital
Markets Events.
COMMUNITIES
We recognise that the local communities where we operate
can be a business’s greatest advocates, particularly when it
comes to recruitment.
To maintain a positive relationship, we need to listen to local
issues and understand how we can have a positive impact.
The communities around 888’s global offices
look for the Company to demonstrate its
commitment to the local area by being a
responsible corporate citizen.
We have a well-established community involvement programme. We
encourage employees to be involved in community events and participate in
local charities. 888’s employees dedicate time sponsored by the company to
these causes.
Our Made for the Future framework is expected to put an increased focus on
measuring colleagues’ involvement in volunteering programmes and actively
supporting this on pages 28 to 41.
PARTNERS
We work with partners in various areas of our business.
It is imperative we maintain an open dialogue with our
partners in order to operate effectively together and ensure
that our interests are aligned.
Our partnerships rely on our track record for
effective management, value creation and
responsible business operations.
Our partners want to know that this reputation
is secure for the long-term and that they can
trust our team to deliver a mutually beneficial
partnership.
We pride ourselves on being a partner of choice. Relevant team members
within 888 have regular dialogue with our partners to ensure that our visions
and, most importantly, values are aligned.
The Company views stakeholder
engagement as an important
part of its ongoing governance
arrangements. Whilst as a
Gibraltar company the UK
Companies Act 2006 does not
apply, however we continue
to comply with Section 172.
In accordance with the UK
Corporate Governance Code
2018, the Company’s key
stakeholders are considered
in Board discussions and
decision-making.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
48
WHY WE ENGAGE KEY AREAS OF INTEREST HOW WE ENGAGE
CUSTOMERS
888’s business would cease to exist without customers
who trust us to deliver a safe, enjoyable and fair gaming
environment.
By understanding what our customers think about our
brand, products and services, we can focus on continuous
improvements that align with their priorities.
The priority for our customers is a superior
gaming experience. This means playing great
products, enjoying quality customer service
and having confidence that they are playing in
a safe and secure environment.
Our customer services teams are in contact with our customers daily. We
operate multiple communications channels to generate feedback, to gain
insight and to understand their preferences and needs.
We conduct market research to learn how our brand is perceived. We use
data analytics and AI together with our customer communications channels
to promote safer gambling.
More information about Safer Gambling can be found in our ESG Report on
pages 28 to 41.
EMPLOYEES
The talent, commitment and skill of our employees around the
world underpins 888’s ability to deliver its strategic imperatives.
We are proud of our employees and want to provide them with
a workplace where they can flourish.
Proving a great workplace is a core social responsibility for
us, including our programmes to increase diversity, provide
opportunity and invest in our communities.
Our employees want to know they are part of a
business that cares about their wellbeing and
supports their professional development.
We have an inclusive informal culture, rooted in
respect, care and commitment.
Our workplaces are informal, open and collaborative underpinned by high
professional standards.
We have multiple routes for generating feedback from our employees
including effective line-management structures, surveys and open employee
forums. We are committed to proactive, timely and transparent internal
communications with our team on an ongoing basis.
We have set up programmes through the year to encourage personal
development and wellbeing including our SheLeads programme (more
information can be found in ESG Report on pages 28 to 41.
REGULATORS
Regulators across various territories give 888 a licence to operate
and set the terms for providing services in their markets.
We need absolute clarity on their regulations to ensure we
align with their priorities. Regulators have an important role
in promoting a safer gaming environment, which benefits all
operators such as 888 that are committed to responsible
models of operation. As such, it is valuable for the business to
maintain regular dialogue with regulators.
Regulators must be reassured that operators
are using the full scope of their resources to
comply with local market regulations and
deliver a safe gaming environment.
We engage in regular and transparent dialogue with regulators across our
global markets.
We participate in industry events and forums to better understand the
requirements of the regulators wherever we operate.
SHAREHOLDERS
As the owners of the business we want to ensure we understand
the views of our shareholders.
The relationship between the Board and its shareholders is
based on trust, transparency and the timely disclosure of
information.
The Board of 888 recognises the importance of demonstrating
a high level of openness and engagement with our shareholders
to maintain confidence in 888’s ability to create value.
Shareholders seek clear evidence that the
Company has a strategy for value-creation
across the short, medium and long-term. They
demand transparency as the foundation of
a trust-based relationship and expect clarity
on the Board’s approach to maximising
opportunities and managing risks.
We have an open dialogue and regularly meet with our major shareholders to
get their views and feedback.
We have expanded our Investor Relations team to engage with institutional
investors.
Market views and shareholder analysis is included as a standing Board item.
We ensure an ongoing conversation with shareholders through our financial
reporting as well as events such as our Annual General Meeting and Capital
Markets Events.
COMMUNITIES
We recognise that the local communities where we operate
can be a business’s greatest advocates, particularly when it
comes to recruitment.
To maintain a positive relationship, we need to listen to local
issues and understand how we can have a positive impact.
The communities around 888’s global offices
look for the Company to demonstrate its
commitment to the local area by being a
responsible corporate citizen.
We have a well-established community involvement programme. We
encourage employees to be involved in community events and participate in
local charities. 888’s employees dedicate time sponsored by the company to
these causes.
Our Made for the Future framework is expected to put an increased focus on
measuring colleagues’ involvement in volunteering programmes and actively
supporting this on pages 28 to 41.
PARTNERS
We work with partners in various areas of our business.
It is imperative we maintain an open dialogue with our
partners in order to operate effectively together and ensure
that our interests are aligned.
Our partnerships rely on our track record for
effective management, value creation and
responsible business operations.
Our partners want to know that this reputation
is secure for the long-term and that they can
trust our team to deliver a mutually beneficial
partnership.
We pride ourselves on being a partner of choice. Relevant team members
within 888 have regular dialogue with our partners to ensure that our visions
and, most importantly, values are aligned.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
49
RISK MANAGEMENT STRATEGY
The Board acknowledges that there is no return
without risk. However, key risks must be identified,
evaluated and where possible quantified in order
for the Board to rationally determine how to
manage risk to generate optimal return.
The Board acts in accordance with a Risk Management
Policy, which aims to explicitly identify and evaluate key risks
underlying the Group’s core business strategy and standardise
the approach to risk prioritisation and management across 888’s
operations. This in turn means that effective controls can be put
in place to ensure 888 is able to manage its operations effectively
now and into the future. 888’s risk register is updated periodically
and regular discussions are held at Board and management level
of the role of risk in 888’s business.
888’s culture emphasises the need for employees to take
responsibility for managing the risks in their own areas and to
transparently and timely report “bad news” and “near miss”
incidents, with a willingness to constantly learn and improve.
Where failures are identified, 888’s management is committed
to appropriately investigating what happened and why, in order
to learn from mistakes. The Board has also adopted a Reporting
and Escalation Procedure to ensure timely reporting of internal
reportable events including bugs, technical failures, information
security malfunctions and marketing and other operational
incidents which may affect customers.
The Board considers that 888 complies with the requirements of
the Financial Reporting Council’s Guidance on Risk Management,
Internal Control and Related Financial and Business Reporting
dated September 2014, and specifically confirms that:
• it is responsible for 888’s risk management systems and for
reviewing their effectiveness;
• there is an on-going process for identifying, evaluating and
managing the principal risks faced by 888;
• the systems have been in place during 2021 and up to the
date of approval of the Annual Report and accounts; and
• they are regularly reviewed by the Board (please see
page 70 for further details of the review conducted in 2021).
As part of its regular risk assessment procedures, the Board
takes account of the significance of environmental, social
and governance matters to the business of the Company,
and has identified and assessed the significant risks of that
nature to the Company’s short and long-term value, as well
as the opportunities to enhance value that may arise from
an appropriate response. The Board confirms it has received
adequate information to make this assessment and that these
matters are considered in the training of Directors. The Board
has specifically verified environmental, social and governance
disclosures – part of which, where mentioned herein, are verified
by external advisory firms and internal audits – with Group senior
management in order to ensure their accuracy.
Risk appetite
Addressing risk is a high priority for the Board and effective
risk management is an integral part of the way we conduct
our business on a daily basis. The Board factors into the risk
assessment impact, likelihood and appetite considerations.
Risk is managed across the Group in the context of overall risk
appetite and during 2021 the Board considered risk appetite
to ensure adequate resources are allocated to identified risks.
The Board reviewed and approved the following risk appetite
statement:
Category Tolerance Parameters
Strategic Medium During development and
implementation of new
propositions and assessing new
opportunities including potential
transactions, we are prepared to
accept medium risks that support
our pursuit of growth.
Operational Low to
medium
We will take a cautious approach
to risk within our operations, but
consider that certain risks will
be taken in order to achieve our
strategic objectives and maintain
our competitive position.
Finance Low We consider that robust financial
controls are necessary to
manage our business effectively.
All of our operating processes
are based around policies and
procedures that minimise the risk
of a loss of financial control.
Compliance Extremely
low to zero
We have an extremely low to
zero tolerance when complying
with laws and regulations that
relate to bribery, corruption
and anti-money laundering.
We have controls in place
that are designed to mitigate
these risks, and detailed and
tested procedures in place
for dealing with these types
of scenarios when they arise.
We are particularly sensitive
to compliance risks in our key
regulated markets including
the UK.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
50
REGULATORY RISK
h
The risk
The regulatory framework of online gaming is dynamic
and complex. Change in the regulatory regime in a
specific jurisdiction can, depending on the nature of the
change and its impact on the Group’s offering, have a
material adverse effect on business volume and financial
performance in that jurisdiction. Over time the number
of jurisdictions that have regulated online gaming has
increased, and is expected to increase further. 888
places focus on growing in regulated markets, and
in 2021 69% of its revenue was derived from locally
regulated markets. The Group seeks to obtain licences in
all markets the Group identifies as sufficiently attractive
from a strategic perspective. However, in some cases,
lack of clarity in the regulations, or conflicting legislative
and regulatory developments, mean that 888 may risk
failing to obtain an appropriate licence, having existing
licences adversely affected, or being subject to other
regulatory sanctions, including internet service provider
blocking, payments blocking, blacklisting and fines.
Furthermore, legal and other action may be taken by
incumbent gaming providers in jurisdictions which are
seeking to regulate online gaming, in an attempt to
frustrate the grant of online gaming licences. Newly
enacted or modified licensing regimes may impose
operational conditions on the Group that are onerous
or commercially unviable. Finally, changes to either the
regulatory framework or enforcement policy relating to
online gaming in certain markets may effectively force
the Group out of certain markets where it currently
operates or compel it to change its business practices or
technology in a way that would materially impact results.
Relevance to strategy
Compliance with regulatory requirements and the
maintenance of regulatory relationships in multiple
jurisdictions is key to maintaining 888’s online gaming
licences which are critical to the operation and growth
of its online gaming business. With the majority of
revenue generated from jurisdictions where the Group
is locally licensed, the importance of such licenses and
their centrality to the business constantly increase. A
growing number of jurisdictions worldwide now either
locally licence or otherwise regulate online gambling,
and therefore 888 may be exposed to an increasing
number and stringency of licensing requirements or
conversely to attempts to block access to 888’s offering
to players in certain jurisdictions or to penalise 888 for
its offering. A robust understanding of the legal and
regulatory position in key locations worldwide is crucial
to mitigating this risk.
How the risk is managed
888 manages its regulatory risk by routinely consulting
with legal advisers in various jurisdictions where its
services are marketed or which generate significant
revenue for the Group. Furthermore, 888 obtains frequent
and routine updates regarding changes in the law in
jurisdictions of interest that may be applicable to its
operations, working with local counsel to assess the
impact of any changes on its operations. 888 constantly
adapts and moderates its services to comply with
legal and regulatory requirements. 888 is in contact
with regulators, either directly, or through local counsel,
ensuring that we are continuously kept up to date with
regulatory updates, expectations, and changes to
technical standards and other applicable regulations.
888 has continued to review possible organizational
changes in order to strengthen regulatory compliance
oversight, as well as to improve co-operation between
the different departments and streamline processes
of settling any conflicts between them, ensuring that
888’s regulatory requirements and duty to uphold the
licensing objectives always take priority over commercial
interests. Finally, 888 blocks players from certain “blocked
jurisdictions” using multiple technological methods
as appropriate, and in addition is able to moderate
budgeted spend and focus in markets where uncertainty
is high, along with adjusting its marketing strategy to
online channels thus allowing faster cost adjustment
when needed. 888 also believes its investment in product
developments, such as better communication tools,
improved player experience and games adjustments,
serves to mitigate this risk.
What happened in 2021
In part as a response to the ongoing COVID-19
pandemic, various jurisdictions adopted a more
stringent approach to player protection, primarily
to avoid emergence of problem gambling patterns
amongst those sheltering at home, and to curtail
excessive spending on gambling during a period of
economic downturn. In various jurisdictions, this took
the form of advertising restrictions, or the imposition
of stricter player protection and responsible gambling
measures, either temporarily or on a permanent basis.
The Gambling Commission of Great Britain (“UKGC”)
continued to take a robust approach towards
compliance, adopting further guidance and regulations,
increasing the level of oversight over licensees and
escalating enforcement work to take strong action
against operators for failing to meet regulatory
requirements and standards. The primary areas of focus
for the UKGC were responsible gambling and prevention
of underage gambling, consumer protection, and
anti-money laundering. The UKGC adopted additional
requirements, e.g. the implementation in October 2021 of
a range of game design changes such as minimum spin
speeds, removal of auto play, and the need to clearly
display session length, wins and losses.
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321
888 HOLDINGS PLC
Annual Report and Accounts 2021
51
RISK MANAGEMENT STRATEGY cont.
REGULATORY RISK
h
What happened in 2021 (continued)
In December 2020, the UK Government launched a
review of the Gambling Act 2005, with the aim to ensure
it is “fit for the digital age”. The review is still pending and
will cover the regulator’s powers as well as regulation of
marketing and restrictions to online offerings. A white
paper covering the Act’s review is expected in 2022,
which should set out the areas of focus for potential
changes. The areas that have received significant
media coverage typically centre around marketing
and sponsorship restrictions, mandatory affordability
thresholds, and stakes limits for online slots. While the
Group has assessed the likely impact from a range
of potential scenarios it is still unclear what measures
will be included in the review. In November 2021, the
UKGC opened a consultation on changes and updates
to its Licensing, Compliance and Enforcement Policy,
aimed at bringing certain gambling products which
the UKGC consider to contain financial elements under
the regulation of the Financial Conduct Authority. The
Group continued to work closely with the UKGC on
compliance matters, and also to update its policies
and procedures and to strengthen internal reporting
lines to ensure compliance within the business, investing
significant resources in regulatory compliance measures.
On 1 March 2022, the UKGC published a statement on
its website related to its investigation following its 2020
compliance assessment of the Group, which outlined
certain shortcomings in respect of former safer gambling
and anti-money laundering policies, procedures and
controls of the Group and pursuant to which 888 was
fined £9.4m. 888 took immediate and appropriate
actions to improve the relevant internal policies,
procedures and controls to ensure it is fully compliant
with its licensing obligations, and the UKGC has
recognised that 888 took corrective steps to address
the identified failings. 888 continues to test and monitor
how we conduct our business and ensure we remain
aligned to the expectations of our stakeholders,
including our regulators.
In Germany, the regulatory landscape is undergoing the
most drastic change in a decade with the introduction
of federal sports betting licences (which 888 was
awarded in June 2021), as well as online casino licenses
(covering poker and slots) which 888 has applied for.
Until such time as the online casino licences would be
awarded, a temporary toleration regime was adopted
for online casino gambling, with which 888 is compliant.
Compliance with the conditions of the new licensing
and toleration regimes required various modifications
and alignments of the Group’s German offering, which
has impacted the profitability of its operations in that
jurisdiction. 888 has been successful in having certain
prohibition orders previously issued against it withdrawn,
and having certain others suspended, as it continues to
litigate against outstanding prohibition orders in various
German states. The emergence of a licensing regime for
sports betting and online casino may, in the foreseeable
future, render these prohibition orders obsolete.
In the Netherlands, the online gambling market was
launched on a locally regulated basis in October 2021,
and the Group temporarily exited the market from this
date. Prior to this, the Group had been operating in
compliance with a set of “prioritisation criteria” that were
set out by the regulator and continually amended from
2019-2021. However, the latest update to the criteria
that was announced in September 2021, in what was
perceived as a surprise move, effectively removed the
option of operating in compliance with the criteria,
and instead required operators to be fully licensed. The
Netherlands still represents an attractive medium term
opportunity for the Group and it intends to re-enter
the market once it files for and obtains a local licence,
currently expected in the second half of 2022.
In Sweden, the Group has been operating under a local
licence since 2019. The Swedish regulator initially showed
itself to be strict and proactive in enforcing regulatory
standards, and on occasion informed the industry of
its position on compliance by penalising operators it
perceived as non-compliant. 888 continues to take
measures to ensure that its operations are in line with
local requirements.
2021 also saw a continued growing trend of civil litigation
claims which started in Austria in 2020 against foreign-
licensed operators, claiming refunds due to lack of local
licensing. This trend is backed by case law amongst
the higher Austrian courts. In addition, claim-financing
bodies started gathering claims against operators. The
Group is dealing with these civil claims with help from its
local advisors, and has taken proactive steps to mitigate
its risk from these claims. Whilst it continues to pursue
various legal avenues, the Group is keeping an eye on
the risk of operating in this market. A similar uptick in
civil claims also recently started in Germany, but to a
lesser extent.
In January 2021, the federal Court of Appeals for the
First Circuit denied an appeal by the US Department of
Justice seeking to uphold a 2019 memo on the scope
of the federal Wire Act. By denying the appeal, the
Court confirmed the previous opinion from 2011, which
concluded that the Act applies only to sports betting.
As the decision by the Court was left unchallenged by
the US Department of Justice, this ruling helps serve
888 and the online industry in providing a more legally
sound basis for internet gaming activity in the US. More
generally, the US continued to move towards increased
regulation of various forms of online gambling. The Group
was licensed in Colorado in December 2020 and in both
Michigan and Virginia in November 2021. The Group
continues to seek licensure in other US jurisdictions.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
52
INFORMATION TECHNOLOGY AND CYBER RISKS
g
The risk
IT systems may be impacted by unauthorised access,
cyber-attacks, DDoS (Distributed Denial of Service)
attacks, theft or misuse of data by internal or external
parties, or disrupted by increases in usage, human error,
natural hazards or disasters or other events. Cyber-
attack and data theft incidents may expose 888 to
“ransom” demands and costs of repairing physical and
reputational damage. Failure of IT systems, infrastructure
or telecommunications/third party infrastructure may
cause significant cost and disruption to the business and
harm revenues. Lengthy down-time of the site (including
in transitioning to activated disaster recovery servers)
could also cause 888 to breach regulatory obligations.
Relevance to strategy
As an online B2C and B2B business, the integrity of 888’s
IT infrastructure is crucial to the supply of its offerings
and compliance with its regulatory obligations and to
the maintenance of customer loyalty.
How the risk is managed
Cutting-edge technologies and procedures are
implemented throughout 888’s technology operations
and designed to protect its networks from malicious
attacks and other such risks. These measures include
traffic filtering, anti-DDoS devices and obtaining anti-
virus protection from leading vendors. Physical and
logical network segmentation is also used to isolate
and protect 888’s networks and restrict malicious
activities. The IT environment is audited by independent
auditors, such as the PCI DSS security audit. These
audits form part of 888’s approach to ensuring proper
IT procedures and a high level of security. In order to
ensure systems are protected properly and effectively,
external security scans and assessments are carried
out on a regular basis. 888 has a disaster recovery site
to ensure full recovery in the event of disaster. All critical
data is replicated to the disaster recovery site and
stored on a Glacier AWS service. In the event of loss of
functionality of 888’s critical services, the business can
be fully recovered through the resources available at the
disaster recovery site. In order to minimise dependence
on telecommunication service providers, 888 invests
in network infrastructure redundancies whilst regularly
reviewing its service providers. As a part of its monitoring
system, 888 deploys set user experience tests which
measure performance from different locations around
the world. Network-related performance issues are
addressed by rerouting traffic using different routes
or providers. 888 operates a 24/7 Network Operations
Centre (“NOC”). The NOC’s role is to conduct real time
monitoring of production activities using state-of-the-
art systems. These systems are designed to identify
and provide alerts regarding problems related to
systems, key business indicators and issues surrounding
customer usability experience. The IT environment tracks
changes, incidents and service level agreement key
performance indicators in order to ensure that client
experience is consistent and well managed. As part
of these procedures, capacity planning takes place
and infrastructure is built accordingly. System-wide
availability and business-level availability is measured
and logged in the IT information systems.
What happened in 2021
COVID-19 was a catalyst for upgrading the Group’s work
from home capabilities across all sites, with security
and audit measures adjusted accordingly. The Group
migrated its front tier websites to a cloud based solution
and implemented leading cloud protection and audit
tools in 2021. The Group further improved its DDoS
architecture, including mitigation of device upgrades
and moved to an always-on architecture. Automation
of security processes has also been further progressed,
together with implementation of Advanced Persistent
Threat (APT) protections, and additional “write once
read many” (WORM) backup of the Group’s data centre
to mitigate ransomware risk.
h
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321
888 HOLDINGS PLC
Annual Report and Accounts 2021
53
DATA PROTECTION RISK
g
The risk
888 processes a large quantity of personal customer
data, including sensitive data such as name, address,
age, bank details and gaming/betting history. Such data
could be wrongfully accessed or used by employees,
customers, suppliers or third parties, or lost, disclosed
or improperly processed in breach of data protection
regulations. In particular, the European General Data
Protection Regulation (“GDPR”) entered into force in
May 2018, its equivalent in the UK (“UK GDPR”) and the
laws of the US states in which 888 operates, having a
significant effect on the Company’s privacy and data
protection practices, as it introduced various changes
to how personal information should be collected,
maintained, processed and secured. Non-compliance
with the GDPR or UK GDPR may result in fines of the
higher of €20 million or 4% of the Company’s annual
global turnover, and the Company will be particularly
exposed to enforcement action in light of the amount
of customer data it holds and processes. In addition,
various countries in the EU have introduced domestic
data protection laws incorporating the GDPR
requirements. Moreover, 888 makes use of various
tracking technologies (such as cookies, SDKs, JavaScript
and other forms of local storage), which are subject
to stricter standards of consent and transparency,
both under the GDPR and the e-Privacy Directive. The
Company could also be subject to private litigation and
loss of customer goodwill and confidence.
Relevance to strategy
The holding and processing of personal and sensitive
data in a lawful and robust manner is central to
888’s analytics-based business strategy. As an online
B2C and B2B business, the integrity of 888’s data
protection framework is crucial to the supply of its
offerings, compliance with its regulatory obligations and
maintenance of the impressive customer loyalty with
which 888 is entrusted. Data protection requirements
may also affect 888’s ability to expand its business to
new and emerging markets.
How the risk is managed
888 continuously maps the personal data life-cycle
within the organisation, including how personal data
of its customers and employees is collected, stored,
secured and shared with third parties. 888 has a
designated internal Data Protection Officer (“DPO”) and
it continuously revamps its policies and procedures on
relevant matters including exercising user rights and
data retention, data sharing with third parties, security
policies, as well as reviewing necessary product and
IT implementation. Such policies and procedures are
reviewed and updated on an ongoing basis to align
with the most up to date regulatory guidelines. 888 has
further put in place adequate contractual measures
with respect to sharing and transferring data with third
parties, reviewing its privacy notices and other customer
notifications and reviewing the current data security
framework on an ongoing basis.
What happened in 2021
888 reviewed and updated its internal data protection
policies and procedures, as well as notices provided
to the users (such as privacy notices, cookie notices
and consent forms), so as to ensure alignment with
regulatory developments and guidelines in existing
and new markets; reviewed a dedicated notice and
choice mechanism (to be implemented on 888’s online
properties) so as to meet the regulatory requirements
relating to the use of tracking technologies; amended its
data sharing agreements in accordance with regulatory
requirements; conducted Data Protection Impact
Assessments and Legitimate Interest Assessments
for new processing activities; ensured that data
subjects requests to exercise rights are handled in an
appropriate manner, in accordance with the internal
procedures and within the regulatory timeframe; the
DPO of 888 acted to ensure a privacy-aware culture
within 888 by way of conducting training and privacy
awareness exercises to relevant employees, departments
(e.g. customer support and marketing teams) and senior
management; the DPO of 888 produced an annual
report with the objectives of providing an overview of
the key events, regulatory investigations and inquiries,
and data subjects’ complaints since the GDPR entered
into force, enabling 888’s senior management to
ascertain the data protection risks and challenges in the
environment in which the Company operates and the
regulatory exposure, support 888’s senior management
with the effort to take appropriate risk mitigation steps
and allocate appropriate resources for handling data
protection issues, and increase the awareness to data
protection obligations and the 888’s responsibilities;
reviewed and responded to data subjects’ complaints
and regulatory inquiries relating to compliance
with applicable data protection requirements; and
monitored for and investigated data breach attempts/
incidents and took the appropriate steps to enhance its
cybersecurity posture and mitigate the residual risks.
RISK MANAGEMENT STRATEGY cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
54
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TAXATION RISK
g
The risk
Heightened attention continues to be given to matters
of cross-border taxation in line with the G20/OECD Base
Erosion and Profit Shifting recommendations. Important
international tax rules of relevance to the Company
include:
• Pillar Two: In December 2021, the OECD published the
Pillar Two model rules for domestic implementation
of 15% global minimum tax, and the EU followed suit
shortly thereafter. In early 2022, the OECD will release
the commentary relating to the model rules and
address co-existence with the US Global Intangible
Low-Taxed Income (GILTI) rules. This will be followed
by the development of an implementation framework
focused on administrative, compliance and co-
ordination issues relating to Pillar Two. It is expected
that the global minimum tax will be implemented
at national level by 2023. The Pillar Two rules, once
implemented, are expected to apply to 888, along
with detailed transfer pricing reporting and exchange
of tax information rules known as “Country by Country
Reporting”, insofar as 888’s annual revenues exceed
€750 million. In the context of implementation of
Pillar Two, it is generally expected that national-
level digital service taxes will be revoked. In August
2021, in anticipation of the introduction of Pillar Two
rules internationally, Gibraltar increased its headline
corporate tax rate from 10% to 12.5%.
• UK – DPT and ORIP: Other important international
tax rules include the UK’s Diverted Profits Tax (DPT),
pursuant to which in circumstances where profits are
deemed “diverted” from the UK under the terms of
such legislation, tax at a rate of 25% (increasing to
31% from 1 April 2023) is imposed on profits which
would be attributable to a permanent establishment
(PE) in the UK were an “avoided PE” to exist for the
purposes of the legislation, or on profits diverted from
the UK by way of intra-group transactions having
inadequate economic substance; and Offshore
Receipts in respect of Intangible Property rules (ORIP),
imposing UK tax on the receipt of royalties by offshore
companies deriving from business activity in the UK.
• EU – ATAD: At EU level, the Anti Tax Avoidance
Directive has been implemented in Gibraltar and
Malta, including exit tax, General Anti-Abuse Rules and
Controlled Foreign Corporation rules.
The likelihood of scrutiny of tax practices by
tax authorities in relevant jurisdictions and the
aggressiveness of tax authorities generally remains
high. A finding of taxable presence of the Group in one
or more jurisdictions, a transfer pricing adjustment with
respect to attribution of profit to such jurisdiction(s), or
imposition of another form of tax as mentioned above,
may have a substantial impact on the amount of tax
and VAT paid by 888.
888’s effective tax burden also increases due to the
imposition or increase of gaming duty in markets in
which the Group has customers.
Relevance to strategy
In addition to the financial consequences of a challenge
to 888’s tax structure, tax compliance – and being seen
to be paying the “right amount” of tax – has become a
serious reputational issue as well as being a regulatory
compliance issue. As such, it is crucial that 888 has
a solid basis for its tax positions taken in relevant
jurisdictions.
How the risk is managed
888 aims to ensure that each legal entity within its
Group is a tax resident of the jurisdiction in which it is
incorporated and has no taxable presence in any other
jurisdiction. In addition, 888 consults with tax advisers
not only in jurisdictions in which its Group companies
are incorporated and in which it has personnel, but
also in major markets in which it has customers, in
order to comply with its legal obligations whilst taking
such action as is necessary to prevent the improper
imposition of unlawful or double taxation.
What happened in 2021
888 continues to engage with tax authorities and obtain
legal advice in order to mitigate exposures.
The Group’s Israel subsidiary finalised an Assessment
Agreement with the Israeli Tax Authority which applies to
tax years 2016-2020.
In January 2022, following approval by the Company’s
shareholders at its Extraordinary General Meeting, the
tax residence of 888 Holdings plc was transferred to
the UK by virtue of management and control. Whilst the
Company expects that this should have no material
adverse impact on the Group’s effective tax rate or tax
cash outflow for the foreseeable future, the Company
will from such date be subject to tax and reporting
obligations applicable to a UK resident company.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
55
RETENTION OF KEY PERSONNEL AND SUCCESSION RISK
h
The risk
The success of the Company is in part dependent on its
ability to retain its key personnel, including at Board and
senior management level and throughout the business,
and to successfully manage succession planning in the
case of key personnel leaving the Company.
Relevance to strategy
Human capital is important to online gaming businesses,
and online businesses generally, and competition for
highly-qualified personnel is intense in locations in which
the Group is based. Ensuring orderly succession planning
is important to delivering on the Company’s strategy and
avoiding undue disruption to the business.
How the risk is managed
Executive Directors and senior management are
compensated competitively, including an equity
component and bonus partially deferred into shares.
The Board has an active Nominations Committee, which
is responsible for succession planning at the Board
and senior management levels, and is supported as
necessary by external executive recruitment agencies.
What happened in 2021
On 31 March 2021 Lord Mendelsohn took over from Brian
Mattingley as Chair of the Board. Anne de Kerckhove
was appointed as the Senior Independent Director and
Zvika Zivlin stepped down as Non-Executive Director
in May 2021. Anne de Kerckhove was appointed as
the Senior Independent Director and Chair of the
Remuneration Committee. Limor Ganot was appointed
to the Audit and Remuneration Committees.
BUSINESS DISRUPTION DUE TO PANDEMICS SUCH AS COVID-19
g
The risk
As a multinational company based in a number of
locations worldwide, the Company is dependent on the
ability of its personnel to maintain their physical health
and wellbeing, successfully carry out their roles from
the Group’s offices or remote locations, and at times
to travel between sites. Business disruptions may occur
when personnel are unable to work or communicate
with one another, including due to pandemics such as
COVID-19. Such outbreaks and the response thereto also
affect the global economy, which can impact consumer
confidence and spending more generally. There is
currently evidence of an increase in customer activity in
the Group’s products, reflecting a general move in the
broader economy from retail to online services. However,
in the event of a prolonged global macro-economic
downturn, consumer spending across the Group’s online
gaming product verticals may also become impacted.
Relevance to strategy
Online gaming businesses are dependent on their
highly qualified personnel in order to operate effectively.
Ensuring that personnel can work and communicate
is key to delivering on the Company’s strategy and
avoiding undue disruption to the business. Our Sport
business is also dependent on sporting events continuing
to be held on which customers are interested in betting.
How the risk is managed
The Company monitors developments which may
affect its sites and customers, and where necessary
and practicable takes steps to mitigate disruption
to the business.
What happened in 2021
In light of the ongoing COVID-19 pandemic and
limitations imposed in various Group locations, including
with respect to self-isolation as well as restrictions on
travel and conferences, the Company has taken a
number of mitigation steps including enabling remote
working and rebalancing of responsibilities between
sites. These actions enabled the Group to deliver its
product development plan and to launch new products
despite the restrictions.
RISK MANAGEMENT STRATEGY cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
56
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REPUTATIONAL RISK
g
The risk
The reputation of 888 is affected by the profile of both
other online gaming and betting operators, as well as
the gaming and betting industry as a whole. Various
regulators, most notably the UKGC and the Swedish
regulator, have adopted stricter compliance and
enforcement policies, conducting more in-depth reviews
of operational practices and sanctioning operators
found to be non-compliant. There appears to be growing
sentiment in various jurisdictions that existing regulations
do not sufficiently protect minors and vulnerable players
or do enough to prevent the use of illicitly obtained
funds for gambling purposes. More specifically – due to
the COVID-19 pandemic, which resulted in a growth in
gambling spending and a potential increase in problem
gambling prevalence, the industry as a whole has
been the subject of increased criticism and the calls
for stricter regulation, specifically around responsible
gambling and advertising, have intensified. This could
result in reputational damage to the Group, as well as
in the adoption of stricter regulations and enhanced
enforcement measures.
Relevance to strategy
Underage and gambling-related harm, as well as the
use of illicit funds for gambling, are risks associated
with any gaming business, and ensuring compliance
with regulatory requirements for the protection of
vulnerable people and the prevention of money
laundering is critical to maintaining 888’s online
gaming licences. 888 also recognises that, in light
of the COVID-19 outbreak, people are spending more
time at home with potentially increased stress from
economic uncertainty, meaning that 888’s vigilance
on safe gambling and preventing gambling-related
harm is even more important than ever.
How the risk is managed
Staff are trained to provide a safer gaming experience
to customers and to recognise and take appropriate
actions if they identify compulsive or underage activity.
888 also complies with eCOGRA guidelines to protect
customers. Web links to professional help agencies are
provided on 888’s real money gaming sites, and 888
has a dedicated website which provides information
regarding responsible gaming. Players can also limit
their play pattern or request to be self-excluded. 888
furthermore – directly or via industry bodies – seeks
to ensure that legislators and regulators are provided
with accurate and useful information regarding
protections against problem and underage gaming.
Special customer protections were added during the
COVID-19 pandemic, in order to mitigate the increased
risks arising from customers remaining at home for
long periods under conditions of stress. These included
compliance with regulations and guidance issued by
various regulators, including the UKGC as well as the
Spanish and Swedish regulators, as well as adopting
social responsibility guidelines and increasing proactive
responsible gaming communications and measures for
our customers.
What happened in 2021
There have been growing calls for the adoption of
stricter responsible gambling and player protection
measures, as well as stricter advertising restrictions, in
response to the COVID-19 pandemic. There has also
been some public and press criticism against the
industry due to some operators perceived to be taking
advantage of the pandemic to drive business. 888
continued to devote significant resources to putting in
place prevention measures coupled with strict internal
procedures to protect customers, and monitor and
update procedures to ensure that minors are unable
to access their gaming sites. 888 continues to improve
on efforts to detect and prevent instances of problem
gambling, and continues to review and update its
anti-money laundering and safer gambling policies to
better detect players suspected of using illicit funds
for gambling, and to better identify players showing
indicators of harm or patterns of problem gambling.
888 has continued its review of all its websites and
those of its B2B partners with a view to ensuring that
content is responsible and compliant with the applicable
advertising standards. 888 has also continued enhancing
its integration with the National Online Self-Exclusion
Scheme (also known as “GAMSTOP”) to enable its
customers to self-exclude on national level from all UK
online gambling operators.
More information on our Made to Play Safely strategy
can be found at pages 30 to 33.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
57
PARTNERSHIP RISK
g
The risk
B2B partnerships expose 888 to business risks as well
as compliance and reputational risks, with increased
pressure on 888 as the licence holder, particularly from
the UKGC, to monitor activities of its B2B partners. 888
furthermore uses services provided by third parties,
including in its Sport vertical during the transition to
888’s new proprietary platform, game providers including
live casino, payment service providers, KYC and age
verification providers, which if disrupted due to general
economic conditions or otherwise, may impact 888’s
operations.
Relevance to strategy
B2B constitutes a material part of 888’s business,
particularly for Bingo in the UK; in addition, its US B2B
contracts have strategic importance for the longer
term. Third party providers are an important part of
maintaining 888’s attractive product offering.
How the risk is managed
888 acted to reduce its dependency on B2B
relationships, by entering into a sales agreement for
the Group’s entire B2C and B2B bingo businesses to
Saphalata Holdings Ltd., a member of the Broadway
Gaming group in December 2021. The transaction is
still pensing obtaining the required regulatory consents
and approvals. Remaining B2B contracts will be
maintained commercially in terms of the functionality
and technology of the B2B platform offered, competitive
pricing, maintaining an ongoing relationship with
B2B partners, and ensuring that 888 has a good
understanding of the needs of its B2B partners
and their owners.
What happened in 2021
In December 2021, 888 entered into an agreement to sell
off the Group’s entire B2C and B2B bingo businesses to
Saphalata Holdings Ltd. 888’s US B2B partner Caesars
acquired William Hill plc in April 2021, a move that could
impact on the relationship with 888. The agreement with
Caesars has been extended until 2026, removing the risk
for the short and mid-term. In June 2021, 888 struck an
exclusive partnership with the Authentic Brands Group,
owner of the Sports Illustrated brand, to develop Sports
Illustrated online sports betting and iGaming products in
the United States. In September 2021, 888 entered into
a transformational acquisition agreement with Caesars
Entertainment, Inc. to acquire the international (non-US)
business of William Hill. Certain of 888’s service providers
have been impacted by the COVID-19 outbreak and its
economic consequences, and 888 is in the process of
identifying these risks and mitigating where possible.
RISK MANAGEMENT STRATEGY cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
58
h
Increase
i
Decrease
g
Stable
ACQUISITION RISKS
h
The risk
888 has made several acquisitions in the online gaming
and betting space in previous years, and intends to
continue being active in this area, with value enhancing
M&A being a key pillar of its growth strategy. Acquisitions
of gaming companies carry business risks, such as
potentially overpaying for what are mainly intangible
assets, as well as legal and regulatory risks, including
the receipt of necessary regulatory approvals to the
transaction and exposure to legacy non-compliance of
the seller. Furthermore, integration of acquired entities
gives rise to additional risks, including but not limited to,
potential increased staff turnover, technological failures
in respect of technology migration, increased financial
burdens, and the requirement of management attention
and operational resources.
Relevance to strategy
The online betting and gaming market has undergone
significant consolidation in recent years, with the trend
set to continue, driven by the benefits of scale when
operating across multiple highly regulated jurisdictions.
Value enhancing M&A is a key pillar of 888’s strategic
framework as it looks to build leading positions in the
most attractive end markets.
How the risk is managed
888’s legal, financial and tax advisers ensure that a
comprehensive due diligence is carried out on potential
acquisition targets. Where possible 888 may look to
acquire assets rather than shares of companies, in
order to mitigate exposure to any past non-compliance
issues on the part of the seller. 888 considers the
resources required to integrate acquired entities as
part of its overall evaluation of potential acquisitions,
and thereafter in its annual budgeting and planning.
888 plans extensively for the operational and technical
requirements related to any integration.
What happened in 2021
In September 2021, 888 announced the proposed
acquisition of William Hill International, which would
significantly transform the scale of the business.
The proposed Acquisition would create a global
online betting and gaming leader by bringing together
two highly complementary businesses and combining
two of the industry’s leading brands, and significantly
accelerates progress against 888’s strategy. The
acquisition is currently expected to complete in
H1 of 2022.
LIQUIDITY RISK
g
888 has currently no third party debt. In addition, the Company’s net cash position improved and business liquidity
increased during 2021.
The Strategic Report, from pages 02 to 61, was reviewed, approved by the Board and signed on its behalf on 8 March 2022.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
59
VIABILITY STATEMENT
The Directors have considered
that the acquisition of William
Hill International represents
the most significant event
impacting the company in the
viability period. A thorough
review of the going concern
and viability statements has
been carried out in light of the
proposed acquisition of WHI
and accompanying financing. In
forming their view on the viability
of the Group, the Directors
have considered two scenarios,
being where the acquisition
does not proceed and the
Group continues to operate
as in prior years (‘Standalone
Scenario’) and the scenario
where the acquisition proceeds
as expected (‘Acquisition
Scenario’).
The Directors have assessed the viability
of the Group over a three-year period,
taking into account the Group’s current
position and the potential impacts of the
principal risks documented on pages 50
to 59 of the Annual Report. Based on this
assessment, the Directors confirm that
they have a reasonable expectation that
the Company will remain viable over the
three-year period to 31 December 2024.
The Group’s prospects are assessed
primarily via its annual planning and
budgeting processes, which produce
a three year strategic plan supported
by a more detailed one year budget.
A detailed bottom up model is used to
budget the business for a period of one
year in advance and a top down model
for a period of three years..
Stress tests, including reductions in
revenue and periods of closure were
carried out, in order to analyse the factors
which, in the absence of mitigating
actions, could bring about insolvency
of the Company unless capital were
raised; in such cases it is anticipated that
mitigation actions such as a suspension
of dividends and reduction in operating
costs could be implemented in order to
forestall such an outcome.
The process of identifying, assessing and
managing principal risks is set out in the
Audit and Risk Committee Report on
pages 104 to 111. The Directors consider
that this stress-testing based assessment
of the Group’s prospects is reasonable
and the Group’s business model has
proven to be strong, robust and defensive
in both short and long term. As part of the
acquisition scenario, additional relevant
risks were modelled including legal and
regulatory risks.
The Directors confirm their view that they
have carried out a robust assessment of
the emerging and principal risks facing
888, including those that would threaten
its business model, future performance,
solvency and liquidity.
On the basis that the top down model
is sufficiently detailed for the Directors
to review, the Directors consider that
a reasonable period on which it can
and should forecast is three years.
Notwithstanding that, the Board
acknowledges that the Company’s
prospects should persist into the longer
term. The Directors considered whether
three years remained appropriate in the
Acquisition scenario and concluded that
it was appropriate given the timeline
of the Group’s integration plan for WHI
and the repayment date of certain debt
facilities.
Standalone Scenario
In making this viability statement, the
Directors reviewed the assessment
of principal risks facing the Group,
including those that would threaten its
business model, future performance,
solvency or liquidity. The assumptions
modelled aligned with the going concern
assessment for the standalone scenario
on page 126, over a longer three-year
duration.
Acquisition Scenario
In addition to the above, the Directors
considered the impact of the expected
acquisition on the viability of 888. The
assumptions modelled aligned with
the going concern assessment for the
acquisition scenario on page 127, over a
longer three-year duration.
Furthermore, after careful review
of the Group’s budget for 2022, its
medium-term plans, liquid resources and
all relevant matters, the Directors are
confident that the Company and the
Group have adequate financial resources
to continue in operational existence for
the 21 months to 31 December 2023. They
have therefore continued to adopt the
going concern basis in preparing the
financial statements.
Based on all of the above, the Directors
confirm they have a reasonable
expectation that 888 will remain viable
over the three-year period, to 31
December 2024, whether it proceeds as
a standalone Company or following the
completion of the WHI acquisition.
Details of 888’s risk management strategy
and how it manages and mitigates its
risks are set out in the Risk Management
Strategy on page 50 to 59.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 1
Strategic Report
60
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
61
BOARD OF DIRECTORS
2. Anne De
Kerckhove
INDEPENDENT NON-
EXECUTIVE DIRECTOR,
SENIOR INDEPENDENT
DIRECTOR FROM MARCH 2021
Anne is currently the
CEO of Freespee, a fast
growing company in the
conversational commerce
space. Previously, she was
the CEO of Iron Capital
and the Managing Director
EMEA for Videology, Global
Director of Reed Elsevier,
and COO and International
Managing Director at Inspired
Gaming Group. Anne is an
angel investor and mentor
for early-stage start-ups and
entrepreneurial funds including
CRE and Daphni. She holds a
Bachelor of Commerce from
McGill University and an MBA
from INSEAD.
1. Lord Jon
Mendelsohn
CHAIR
Jon was appointed as Chair
of the Board in March 2021.
He is a highly experienced
gambling sector professional
with more than 20 years’
industry experience that
includes co-founding Oakvale
Capital LLP, a leading M&A
and strategic advisory
boutique focusing on the
gaming, gambling and sports
sectors. He cofounded LLM
Communications, a corporate
and public affairs consultancy
which was acquired by
Financial Dynamics to
create one of the largest
global financial and business
communications companies.
He served as a Managing
Director and later as Chair
of the Global Issues Division,
including after it was acquired
by FTI Consulting. He is also
an investor in early stage and
start-up companies in areas
ranging from digital marketing,
post-production and fusion
energy.
Jon is a Labour life peer who
has been a member of the
House of Lords since October
2013 and is a member of the
International Relations and
Defence Committee.
Jon was a member of the
Audit and Remuneration
Committees until his
appointment as Chair of the
Board in March 2021. He is
Chair of the ESG Committee
which was established in
August 2021.
Changes in 2021
• March 2021, Lord
Mendelsohn became
Chair
• March 2021, Anne De
Kerckhove became
SID and Remco Chair
• ESG Committee
was launched
A R
E
A E R N
G
A E NR
COMMITTEE KEY
A Audit
E ESG
R Remuneration
N Nominations
G Gaming Compliance
Chair of Committee
Member of Committee
1. 2.
4.3.
6.5.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
62
6. Limor Ganot
INDEPENDENT NON-
EXECUTIVE DIRECTOR
Limor was appointed as a
Non-Executive Director of the
Company in August 2020 and
in April 2021, was appointed
to the Company’s Audit and
Remuneration Committee. She
is managing partner of Gefen
Capital, a US-Israeli venture
capital fund that invests
in disruptive technologies,
a member of the global
advisory board of Diners Club
International, a board member
of Diners Club Israel, and
former co-CEO of Alon Blue
Square Israel. She is a certified
public accountant who started
her professional journey in the
corporate finance division
at KPMG, and received her
Bachelors of Science in
Accounting and Economics
from Tel Aviv University.
5. Mark
Summerfield
INDEPENDENT NON-
EXECUTIVE DIRECTOR AND
CHAIR OF AUDIT COMMITTEE
Mark worked as a Chartered
Accountant for KPMG in the
UK and US for 29 years, 18 as
a partner. His roles included
Global Head of Gaming, UK
Head of Audit for Technology,
Media and Telecoms (“TMT”)
and UK Head of Assurance.
He has extensive knowledge
and experience in auditing,
financial reporting and
governance, as well as
mergers and acquisitions and
capital market transactions.
Mark spent most of his career
working for companies in the
TMT and leisure sectors and
built KPMG’s gaming practice,
working with a number of
online gaming operators. He
was also William Hill’s interim
CFO for 15 months, helping
set the Group’s strategic
direction and assisting with its
transformation and technology
programmes.
Mark was appointed as Non-
Executive Director and Chair
of the Audit Committee in
September 2019. He is also
a member of the Company’s
ESG, Remuneration,
Nominations and Gaming
Compliance Committees.
3. Itai Pazner
CHIEF EXECUTIVE OFFICER
Itai was appointed as CEO of
the Company in November
2017 and as CEO in January
2019. He was appointed to the
Board in March 2019.
He has worked for the Group
since 2001, initially launching
the 888.com brand in the UK
and positioning 888.com as
a top 3 UK online gaming
operator. Other roles included
Global Offline Marketing
Director, Senior Vice President
Head of EMEA, Senior Vice
President of Casino B2C,
Senior Vice President Head
of B2C and COO.
Prior to joining the Group, Itai
held managerial positions at
Internet Gold, a leading ISP. He
graduated from the College
of Management Academic
Studies and holds a diploma
in corporate finance from the
London Business School.
4. Yariv Dafna
CHIEF FINANCIAL OFFICER
Yariv was appointed as CFO of
the Company and joined the
Board on 1 November 2020.
Yariv held a number
of positions with Telit
Communications plc since
2003, taking an active role in
its IPO in 2005 and subsequent
fundraisings. His positions
at Telit included Group CFO
from 2007 to 2012, Chief
Corporate Development Officer
with responsibility for all M&A
activity, and subsequently also
COO, with responsibility for
all operation and purchasing
activities. In November 2017,
he was appointed to Telit’s
Board as Finance Director with
responsibility for finance, legal,
IT and corporate development
activities.
Yariv started his career in 1999
at Deloitte Israel and holds a
BA in Business Administration
and Accounting from the
College of Management
Academic Studies, an MBA
from Tel Aviv University, and is a
Certified Public Accountant.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
63
CORPORATE GOVERNANCE STATEMENT
The Company’s Ordinary Shares are admitted to the premium
segment of the UK Official List and to trading on the London
Stock Exchange’s main market for listed securities. As such,
despite being incorporated in Gibraltar, the UK Corporate
Governance Code 2018 (the “Code” or “UK Corporate
Governance Code”) applies to the Company pursuant to the
UK Listing Rules.
The statement contained in this section explains the key features
of the Company’s governance structure and compliance with
the Code. Where the Company has not complied with the UK
Corporate Governance Code, an explanation is given below.
This statement also includes items required by the UK Listing
Rules and the Disclosure Guidance and Transparency Rules,
including how the “Main Principles” of the UK Corporate
Governance Code have been applied. The Board remains
committed to the principles of corporate governance in the
Code, which it considers to be central to the effective and
efficient management of 888’s business and to maintaining
the confidence of investors for its long-term success. This report
explains how the Company has applied the main principles
of the UK Corporate Governance Code.
Board Leadership
Statement of compliance with the UK Corporate
Governance Code
During 2021, the Company was in compliance with the Code,
other than:
Code Section 9: Until the appointment of Lord Mendelsohn
on 31 March 2021, Brian Mattingley was Chair of the Board.
Mr Mattingley had been a member of the Board since August
2005 and CEO from 2012 so was not considered independent
on appointment. However, as the Board believed Mr Mattingley’s
continued tenure as Non-Executive Chair was a benefit to all
shareholders. Code Section 12: Until the appointment of Anne de
Kerckhove on 17 March 2021, there was no Senior Independent
Director appointed.
Board responsibilities and procedures
The Directors consider it essential that the Company should
be both led and controlled by an effective Board.
The Board focuses upon the Company’s long-term objectives,
strategic and policy issues. It formally and transparently
considers the management of key risks facing the Group,
as well as determining the nature and extent of significant
risks it will take in achieving its strategic objectives. It maintains
and reviews annually the effectiveness of the Company’s
risk management and internal control systems. The Board is
responsible for acquisitions and divestments, major capital
expenditure projects and considering the Company’s
budgets and dividend policy. The Board also determines
key appointments. The Board receives regular updates
on shareholders’ views.
There is a clear and formal division of responsibilities between
the Chair and CEO, with the Chair being responsible for the
effective operation of the Board as a whole, leadership of
the Board in achieving a culture of constructive challenge by
Non-Executive Directors, regularly agreeing and reviewing each
Director’s training and development needs, and supporting
key external relationships; the CEO has the overall executive
responsibility for the running of the Company’s business; and
the Non-Executive Directors are responsible for constructively
challenging and helping develop proposals on strategy; no one
individual has unfettered powers of decision.
The Board has an established calendar of business. This covers
the financial calendar, strategic planning, annual budgets
and performance self-assessments, as well as the conduct of
standing business. The calendar forms the basis for effective
integration of business activities as between the Board and its
principal committees (see pages 62 and 63), which individually
consider their own operating frameworks against the Board’s
business programme.
The Directors have wide-ranging business experience, and
no individual, or group of individuals, dominates the Board’s
decision making.
Board activities
During 2021, the Board has overseen the strategic development
of the Company including the partnership with Sports Illustrated
and the proposed acquisition of William Hill. It has reviewed and
monitored the operational, trading and financial performance of
the Company, including how it creates value over the long term.
The Board has received regular regulatory updates and
monitored the Company’s safer gambling activities. It has
reviewed the Company’s risk management systems and
compliance processes. The Board has received regular HR
updates. It has established an ESG Committee and strengthened
the Company’s governance arrangements with the appointment
of an Independent Chairman and Senior Independent Director.
Through these regular updates the Board was able to assess
and monitor the culture of the company, ensuring any policies
and processes are aligned to its values and meet the required
standards of the Board.
Meetings and attendance
The Board plans to meet six times a year. When urgent decision-
making is required between meetings on matters reserved for
the Board, there is a process in place to facilitate discussion
and decision making. The Directors regularly communicate and
exchange information irrespective of the timing of meetings.
During 2021, the Board met seven times. Set out below are
details of the Directors’ attendance record at Board and
Committee meetings in 2021.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
64
The Chair has responsibility for ensuring that agendas for
Board meetings are set in advance. Board papers are issued to
Directors sufficiently in advance of meetings to facilitate both
informed debate and timely decisions. If a Director is unable to
attend a meeting, he or she is given the opportunity to raise any
issues and give any comments to the Chair in advance.
None of the Directors have raised any concerns about the
running of the Company or a proposed action which needed
to be recorded in the Board minutes of the Company or in a
statement to the Chair for circulation to the Board.
Meetings with Non-Executive Directors
The Chair holds meetings at least once per year with the Non-
Executive Directors without the Executive Directors being present.
The Non-Executive Directors meet once per year without the
Chair present in order to appraise the performance of the Chair
and take into account the views of the Executive Directors. Under
the UK Corporate Governance Code, it is part of the role of the
Senior Independent Director to lead this process. This took place
in March 2021.
Key stakeholders
The Company’s key stakeholders are its shareholders, employees
and customers as well as the communities in which it does
business. The Board takes care to engage with its stakeholders,
as detailed on pages 49 and 49 and within the ESG Report
on pages 28 to 41 and the Remuneration Report on pages
80 to 103. The interests of the Company’s key stakeholders
are considered in Board discussions and decision-making as
required by the UK Corporate Governance Code. Whilst as
a Gibraltar company, the UK Companies Act 2006 does not
apply to the Company, the matters set out in section 172 thereof,
which include the likely consequences of any decision in the
long term, the interests of the Company’s employees, the need
to foster the Company’s business relationships with suppliers,
customers and others, the impact of the Company’s operations
on the community and the environment (for further details,
see pages 28 to 41), the desirability of the Company maintaining
a reputation for high standards of business conduct (for further
details, see pages 48 and 49), and the need to act fairly as
between members of the Company, are taken into account by
the Board in its decision-making to the extent permitted under
Gibraltar law.
The Board continually reviews its engagement mechanisms
in order to make sure that it is engaging with its stakeholders
effectively.
Engagement with the workforce
The Board and its ESG Committee take a keen interest in the
welfare of 888 employees, never more so than in the current
environment, and embraces its overall responsibility for the
people within the Company. This includes:
• Fair remuneration
• implementing management structures and systems to monitor
and evaluate employee performance and satisfaction;
• promoting diversity at all levels of 888;
• providing employees with the platforms and opportunities to
have formal input into matters that affect them;
• overseeing and allocating resources to employee training; and
• monitoring key health and safety performance goals and
indicators.
In accordance with Section 5 of the Code, the arrangements for
how the Board engages with the Group’s workforce on policies
and practices and more broadly on the business are set out in
the Directors’ Remuneration Report on pages 80 to 103 and the
ESG Report on pages 28 to 41 respectively. The feedback to the
Board is that this approach has been received favourably by the
workforce and as such the Board is satisfied that engagement
is effective. The Board will keep this under review.
Total number of meetings held during the year ended 31 December 2021
and the number of meetings attended by each Director
Board
Audit
Committee
Remuneration
Committee
Nominations
Committee
ESG
Committee
1
Gaming
Compliance
Committee
2
Total held in year 7 3 4 3 2 4
Lord Mendelsohn
3
7 2 2 — 2 —
Itai Pazner 7 — — — — —
Yariv Dafna 7 — — — — 4
Anne de Kerckhove 7 3 4 3 2 —
Mark Summerfield 7 3 4 3 2 4
Limor Ganot
4
7 1 2 — — —
Brian Mattingley
5
2 — 2 1 — —
Zvika Zivlin
6
1 1 — — — —
1 The ESG Committee was established on 15 April 2021.
2 Mr. Michael Alonso is Chair of the Gaming Compliance Committee but is not a Board member.
3 Lord Mendelsohn stepped down from the Remuneration and Audit Committees when he was appointed Chair on 31 March 2021.
4 Limor Ganot was appointed to the Audit and Remuneration Committees from 1 April 2021 and attended all meetings thereafter.
5 Brian Mattingley resigned as Chair on 31 March 2021.
6 Zvika Zivlin stepped down as Non-Executive Director on 20 May 2021.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
65
CORPORATE GOVERNANCE STATEMENT cont.
Investing in and rewarding the workforce
The Board wants the Group’s employees to feel fully supported
and motivated to excel in their roles at 888. As a leading
organisation in the online gambling industry, we are committed
to growing our professional talent and providing each employee
with a great working environment and personal development
opportunities that enhance their pride and engagement.
Leveraging 888’s experience in technology development and
deployment, the Group’s approach to employee welfare and
development is enhanced through its HR information system
and dedicated business intelligence analytics tools.
More information on the Company’s approach to investing in
and rewarding its workforce is set out under ESG Report on
pages 28 to 41.
Shareholder engagement
During 2021, 888’s Chair met with the Company’s major
shareholders in order to discuss the Company’s performance
and to address any concerns.
The Board took steps to ensure that its members (in
particular, the Chair and Non-Executive Directors) develop
an understanding of the major shareholders’ views about
the Company. This included meetings between the Chair
and institutional investors, as well as engagement by the
Remuneration Committee Chair with institutional investors
regarding remuneration matters.
At the Company’s Annual General Meeting held on 20 May
2021, 24.28 per cent. of total votes cast were voted against
the Directors’ Remuneration Policy (“Resolution 3”). There was
extensive engagement with shareholders in early 2021 regarding
the proposed Directors’ Remuneration Policy. Amendments
were made to the proposals to reflect feedback and the Board
understood that while the majority of shareholders consulted
were supportive, a minority had concerns about the proposed
increase to annual bonus.
888 has continued its engagement with shareholders since the
AGM discussing broad ranging remuneration matters including
the rationale for 2021 remuneration decisions, gender pay, safer
gambling and the development of the Group’s ESG strategy. The
Remuneration Committee will continue its open and constructive
dialogue with shareholders on remuneration matters and seek
to incorporate their views in determining and implementing
remuneration policy going forward
All other resolutions were passed with a high level of shareholder
approval and there was no other resolution recommended
by the Board which garnered 20 per cent or more votes
cast against.
EGM December 2021
On 16 December 2021 an Extraordinary General Meeting of the
Company took place at which the sole resolution proposed was
to allow the relocation of the Company’s tax residence from
Gibraltar to the UK.
The Board considered there to be a number of advantages in
the Company moving its central management and control to
the UK and thereby become a UK tax resident. A key advantage
was to improve the overall efficiency in the managing of the
Company by removing the restriction of having to conduct all
Board and Committee meetings outside of the UK. This would
allow the Company to be managed more efficiently and should
in turn reduce costs for the business.
It was further considered that the move would allow for improved
engagement with the London equity market and allow the
Company to hold Shareholder meetings in the UK which
should encourage greater participation in meetings, given the
increased proportion of 888 Shareholders in the UK.
Furthermore, it was considered that there would be improved
engagement with banking partners and legal financial advisers,
plus the improved ability to enjoy the advantages of the UK
as an established financial centre with a stable legal, tax and
regulatory regime.
This was overwhelmingly supported by the Company’s
shareholders with over 99% of total votes cast in favour.
Division of Responsibilities
Chair and Chief Executive Officer
The Chair and the Chief Executive Officer have a close working
relationship to ensure the integrity of the Board’s decision-
making process and the successful delivery of 888’s strategy.
However, there is a clear division of responsibilities between the
Chair and the CEO, which the Board considers an important part
of its corporate governance.
Lord Mendelsohn joined the Board as Chair Designate in
September 2020, in order to have adequate time to build his
relationship with the Chief Executive Officer and other executives
prior to his appointment as Chair of the Board in March 2021
replacing Mr. Mattingley, who stepped down from the Board.
Mr Mattingley was not involved in the appointment of Lord
Mendelsohn in accordance with standard corporate governance
recommendations.
On his appointment, the Board determined that Lord
Mendelsohn was independent. In making this determination,
the Board took into account the fact that he had a business
relationship with the Company within the last three years in his
capacity as co-founder of Oakvale Capital LLP, which provided
the Company with financial advisory services. Nevertheless, the
Board is of the view that Lord Mendelsohn is independent in light
of steps taken by him in order to manage any potential conflicts
of interest, which include stepping down from his role of Chair in
Oakvale, settling his shares of Oakvale into a discretionary trust
over which he has no control; he will furthermore recuse himself
from any commercial discussions in the Company relating to the
appointment of Oakvale as financial advisers in respect of future
transactions.
888 HOLDINGS PLC
Annual Report and Accounts 2021
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66
Reserved powers and delegation
A schedule of matters reserved to the Board has been
adopted and is reviewed and updated regularly to align it with
operational needs and the Board’s preference to monitor and,
where appropriate, approve matters of substance to 888 as a
whole. The most recent review and update was May 2021. Senior
executives have given written undertakings to ensure compliance
within their business operations with the Board’s formal schedule
of matters reserved to it for decision or approval.
Board composition
During 2021, the Board comprised the following Non-Executive
Directors: Brian Mattingley, (Chair until 31 March 2021), Lord
Mendelsohn (Chair from 31 March 2021), Anne de Kerckhove
(Senior Independent Director from 17 March 2021), Mark
Summerfield, Limor Ganot, Zvika Zivlin (until 20 May 2021), as
well as Executive Directors Itai Pazner as Chief Executive Officer,
and Yariv Dafna as Chief Financial Officer.
The biographical details of all of the Directors, setting out
their relevant skills and experience and their professional
commitments, are given on pages 62 and 63.
Independent Directors
Half of the Directors, excluding the Chair, are Non-Executive
Directors determined by the Board to be independent for the
purposes of the UK Corporate Governance Code. The Board
is confident that Mark Summerfield, Limor Ganot, and Senior
Independent Director Anne de Kerckhove, are and remain
independent in character and judgement and that there are no
relationships or circumstances which are likely to affect, or could
appear to affect, their judgement.
The role of the Senior Independent Director is to provide
a sounding board for the Chair, to evaluate the Chair’s
performance and lead the Board’s succession planning, and to
serve as an intermediary for the other Directors where necessary.
Composition, Succession
and Evaluation
Nominations Committee
The Board established a nominations committee in 2020 to lead
the process for Board appointments and work with the executive
team on senior talent acquisition as well as succession planning
(the “Nominations Committee”).
The Nominations Committee assists the Board relating to the
composition of the Board. It is responsible for reviewing, from
time to time, the structure of the Board, determining succession
plans for the Chair and Chief Executive Officer, and identifying
and recommending suitable candidates for appointment as
Directors..The Nominations Committee is tasked with preparing
a description of the role and the capabilities required for
Board roles.
The Nominations Committee’s terms of reference are available
on the Company’s website, corporate.888.com.
The Nominations Committee is also responsible for pursuing
diversity within the scope of its mandate, including setting
measurable objectives and monitoring progress on achieving
such objectives. In considering new Board appointments,
diversity (including of gender, age and professional and
educational background) is one of the criteria considered by the
Nominations Committee in accordance with the Board’s Diversity
Policy. The Company’s statement regarding diversity is set out in
the ESG section of the Strategic Report on page 28 to 41.
During the year, the Nominations Committee was comprised
of independent Non-Executive Directors, Anne de Kerckhove
(Chair), Zvika Zivlin (until 20 May 2021), Mark Summerfield, and
Chair of the Board Brian Mattingley (until 31 March 2021).
In March 2021, the Nominations Committee oversaw the
appointment of Lord Mendelsohn as Chair from his role of
Chair Designate. The Nominations Committee completed a
skills metrics and needs assessment with regards to the Non-
Executive Directors and has recommended that the Board add
two additional Non-Executive Directors to deal with the growth of
the company, the strategic focus on the US market, the creation
of the ESG committee and the acquisition of William Hill. The two
searches are at final stages.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
67
CORPORATE GOVERNANCE STATEMENT cont.
During 2021, the Nominations Committee’s work included
the following:
• Ensuring the smooth succession of Lord Mendelsohn from
Chair Designate to Chair.
• Monitoring the Board evaluation process which is described
on this page.
• Implementing the Board’s diversity policy which is described
below (including considering the gender balance of senior
management and their direct reports).
• Reviewing the composition of the Board including assessing
any gaps in the balance of skills and experience.
• Supporting the development of a diverse pipeline of
candidates for senior management.
• Is currently undertaking the selection and appointment of two
additional Non-Executive Directors.
The Board has appointed the search firm Russell Reynolds
Associates and Odgers Berndtson to assist the Nominations
Committee’s work. The search firms are independent and have
no connection with the Company.
Re-election and appointment of Directors
All Directors are subject to annual reappointment by
shareholders in accordance with the provisions of the UK
Corporate Governance Code.
When proposing Directors for re-election, the Board rigorously
reviews the performance of each Director and assesses whether
the individual’s performance continues to be effective and that
he or she continues to demonstrate commitment to the role,
taking into account the need for progressive refreshing of
the Board.
The Board may appoint any person to be a Director of the
Company and such Director shall hold office only until the next
AGM, when he or she shall be eligible for election or re-election
by the shareholders.
Board diversity policy
The Group has adopted a Board Diversity Policy, which sets
the Company’s aspiration for diversity of its Board without
compromising on the quality or merit of candidates including
their aptitude and ability. The policy refers to the diversity
criteria of age, gender, ethnicity and educational and
professional backgrounds. Whilst the policy seeks to ensure that
appointments are based on the candidate’s strengths set by
objective criteria including their past contributions and potential,
the benefits of diversity are also regarded and decisions are
not influenced by certain protected characteristics including
gender, sexual orientation, marital or civil partnership status,
gender reassignment, pregnancy, the undergoing of fertility
or in vitro fertility treatment, parenthood, part-time or fixed-
term status, age, race, religion or belief, nationality, ethnicity,
country of origin, place of residence, views, disability, trade union
membership and political affiliation. Where appropriate, steps
are taken to identify and remove unnecessary or unjustifiable
barriers. The standards set out in the policy apply to the Board
and its committees, which are the Company’s administrative,
management and supervisory bodies.
The Board was satisfied that during 2021, steps were taken
to promote the diversity objectives of the policy. The Group’s
activities detailed in the ESG section on pages 28 to 41 support
the Group’s diversity objectives.
Amongst other matters, the Board is proud of the geographical
diversity represented on the Board, which includes British,
Israeli and European background Directors bringing diversity of
thought and approach to the boardroom. Having said that, we
are cognisant of the Parker Review recommendations regarding
ethnic diversity and will also take these considerations into
account in our future appointments
The Board is pleased to confirm that it has achieved the
Hampton-Alexander Review target of 33% female representation
on the Board. Details of the Company’s diversity position and
involvement of women in management of the Group are set out
in the ESG section of the Strategic Report on pages 28 to 41.
Board evaluation
The Board has established a formal process for the annual
evaluation of its performance, and the performance of its
committees and individual Directors. The evaluation process
covers a range of issues such as Board processes, composition,
roles and responsibilities, agendas and committee processes,
as well as Board dynamic and communication.
In January 2022, an external Board evaluation was carried out
by Fidelio Partners. Following the evaluation, the Board was
satisfied that each of the Non-Executive Directors continues to
be effective and to demonstrate commitment to their respective
roles, and proposes them for re-election or election at the 2022
Annual General Meeting. The next Board evaluation is scheduled
to be held in 2023.
Development and advice
The Board understands that there should be a formal,
rigorous and transparent procedure for the induction of new
Directors, which has been formulated with the guidance of the
Nominations Committee.
The Chair regularly agrees and reviews each Director’s
training and development needs. Members of the Board
committees receive specific updates on matters that are
relevant to their role. Members of the senior management
team with responsibility for the Group’s business make
periodic presentations at Board meetings about their
functions, performance, markets and strategy.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
68
Information and support
All Directors have access to the advice and services of the
Company Secretary
1
and the Company’s nominated advisers,
who are responsible for ensuring that Board procedures are
followed. Directors are able to seek independent professional
advice, if required, at the Company’s expense provided that they
have first notified the Company of their intention to do so.
Under the direction of the Chair, the Company Secretary’s
responsibilities include ensuring information flows within and
between the Board, its Committees and senior management,
as well as facilitating induction, evaluation and professional
development activities, and advising the Board on corporate
governance, legal and procedural matters.
The appointment or removal of the Company Secretary
is a matter for the Board as a whole.
Conflicts of interest
Conflicts of interest of the Directors are dealt with in accordance
with the procedures set out in the Articles and are monitored
by the Chair. Specifically, a Director does not vote on Board or
Committee resolutions in which they or persons connected with
them have an interest (other than by virtue of a shareholding
in the Company) which is to their knowledge material, except
in specific limited circumstances. Such procedures operated
effectively during the year.
Commitment
The opportunity to hold office as Non-Executive Directors of
other companies enables the Directors of 888 to broaden
their experience and knowledge, which benefits the Company.
Executive Directors may be allowed to accept non-executive
appointments with the Board’s prior permission, so long as
these are not likely to lead to any conflict of interest. Executive
Directors may be required to account for fees received from
such other companies. Non-Executive Directors are required
to allocate sufficient time to perform all applicable roles and
to both disclose any external appointments and consult with
the Company prior to accepting any new major external
appointments.
The Chair has disclosed details of his other significant
commitments to the Board during 2021 and these are detailed
in his biography on page 62.
In order to manage any potential conflict of interest,
Lord Mendelsohn stepped down from his role of Chair of
Oakvale Capital LLP, and settled his shares in Oakvale into
a discretionary trust over which he has no control; he will
furthermore recuse himself from any commercial discussions
in the Company relating to the appointment of Oakvale as
financial advisers in respect of future transactions.
The Board considers that Lord Mendelsohn’s other commitments
will not, interfere with the discharge of his responsibilities to the
Group and is satisfied that he makes sufficient time available to
serve 888 effectively.
The terms of appointment for each Non-Executive Director,
including expected time commitment are available for
inspection at the Company’s registered office during normal
business hours and at the AGM.
Directors’ insurance cover
The Company has arranged and maintains, at its expense,
a directors’ and officers’ liability insurance policy in respect
of legal actions against its Directors, as recommended by the
UK Corporate Governance Code. To the extent permitted by
Gibraltar law, the Company may also indemnify the Directors.
Neither the insurance nor the indemnity provides cover where
a Director has acted fraudulently or dishonestly.
Remuneration
Remuneration Committee
The Board has overall responsibility for determining the
framework of executive remuneration and its cost. It is required
to take account of any recommendation made by the
Remuneration Committee in determining the remuneration,
benefits and employment packages of the Executive Directors
and senior management and the fees of the Chair.
During the year the Company’s Remuneration Committee
comprised Independent Non-Executive Directors Zvika Zivlin
(Chair until 20 May 2021), Anne de Kerchkove (Chair from
20 May 2021), Mark Summerfield, Lord Mendelsohn (until his
appointment as Chair on 31 March 2021) and Limor Ganot (from
1 April 2021).
The Remuneration Committee determines the Chair’s and
Executive Directors’ fees, whilst the Chair and the Executive
Directors determine the fees paid to the Non-Executive Directors.
Further details are provided on pages 92 and 93.
The Remuneration Committee was advised during 2021 by
Korn Ferry. The remuneration consultant has no other connection
with 888 or any of the Directors. Further details are provided on
page 102.
All new long-term incentive schemes and significant changes to
existing long-term incentive schemes are put to the shareholders
of the Company for approval before they are adopted (save for
certain circumstances as set out in the Listing Rules).
The Directors’ Remuneration Report, which outlines the
Remuneration Committee’s work and details of Directors’
remuneration, is on pages 80 to 103. The Remuneration
Committee’s terms of reference are available on the Company’s
website, corporate.888.com.
1 References in this Annual Report to Company Secretary refer to Herzog Fox &
Neeman until November 2021 and Elizabeth Bisby therein afterwards. The Company
Secretary for Gibraltar corporate purposes is Straits Secretaries (Gibraltar) Limited.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
69
CORPORATE GOVERNANCE STATEMENT cont.
Audit, Risk and Internal Control
Risk management and internal control
The Directors acknowledge that they are responsible for the
Company’s system of internal control, for setting policy on
internal control and risk management, and for reviewing the
effectiveness of internal control and risk management.
The Directors monitor the Company’s systems of internal
control and risk management on an ongoing basis, including
identifying, evaluating and managing the significant risks faced
by the Company. The Board believes that its risk management
process accords with the FRC Guidance on Risk Management,
Internal Control and Related Financial and Business Reporting
and carries out an annual review of its effectiveness covering
all material controls, including financial, operational and
compliance controls.
The annual review considers individual risk control
responsibilities, reporting lines and qualitative assessments of
residual risks. Such a review was carried out in respect of the
processes that were in place throughout 2021 up until the date
of approval of the Annual Report and Accounts. No significant
failings or weaknesses were identified in the review.
It is management’s role to implement Board policies on risk
and control, including reporting. The system of internal control is
designed to manage rather than eliminate the risk of failure to
achieve business objectives and can only provide reasonable,
and not absolute, assurance against material misstatement
or loss.
The Audit Committee also reviews the appropriateness and
adequacy of systems of internal control and risk management in
relation to the financial reporting process on an ongoing basis
and makes recommendations to the Board based on its findings.
888’s internal control and risk management systems in relation
to the process of preparing consolidated accounts include
the following:
• Identification of significant risk and control areas of relevance
to Group-wide accounting processes;
• Controls to monitor the consolidated accounting process
and its results at the level of the Board and at the level of the
companies included in the consolidated financial statements;
• Preventative control measures in the finance and accounting
systems of the Company and of the companies included in
the consolidated financial statements and in the operative,
performance-oriented processes that generate significant
information for the preparation of the consolidated financial
statements including the Strategic Report, including a
separation of functions and pre-defined approval processes
in relevant areas;
• Measures that safeguard proper IT-based processing of
matters and data relevant to accounting; and
• Reporting information of companies around the Group which
enable the Company to prepare consolidated financial
statements including management accounts.
The reporting structure relating to all the companies included
in the consolidated financial statements requires that
significant risks are to be reported immediately to the
Board on identification.
Audit Committee and auditors
The Board has established an Audit Committee. Details of the
Audit Committee’s functions, together with its specific activities
in 2021, are set out in the Audit Committee Report on pages 104
to 111.
During the year the Company’s Audit Committee comprised
Mark Summerfield (Chair), Independent Non-Executive
Directors Zvika Zivlin (until 20 May 2021), Anne de Kerckhove,
Lord Mendelsohn (until 31 March 2021) and Limor Ganot
(from 1 April 2021).
During 2021, Deloitte carried out the Company’s internal audit
function, reporting to the Audit Committee; during 2021, the
internal auditor provided 12 reports to the Audit Committee
and discussed the internal audit working plan for 2022.
Details of the Company’s risk management strategy and the
Board’s assessment of the Company’s viability in light of its risks
are set out on pages 50 to 59.
Whistleblowing policy
The Company’s whistleblowing policy sets out the overall
responsibility of the Board (through its Audit Committee)
for implementation of the policy, but notes that the Board
has delegated day-to-day responsibility for overseeing and
implementing it to the compliance officer who is also Head of
Regulatory Affairs and Group Compliance Officer. The policy is
reviewed annually and was last updated in January 2022. The
policy provides that where an employee is not comfortable
making an identified disclosure in the standard manner (i.e.
to his/her respective direct line manager, another manager
in his/her subsidiary, the human resources department or the
compliance manager), disclosure can be made anonymously
through a designated portal on the Company’s website. Whilst
employees are permitted to make disclosures anonymously,
disclosing employees are encouraged to reveal their identity
to the compliance officer in order to allow a full and proper
investigation to take place. Where a disclosing employee’s
identity is revealed, the Company will make its best effort,
considering the circumstances and applicable law, to preserve
confidentiality of such disclosure. The Board commits to
investigating all disclosures fully, fairly, quickly and, where
circumstances permit, confidentially. Undertakings are made
to employees who raise genuinely held concerns in good faith
under the procedure that they will not be dismissed or subject to
any discrimination or victimisation as a result of his/her action.
Employees of the Group are regularly sent reminders regarding
the whistleblowing policy as part of general refreshers of various
Group policies.
No whistleblowing incidents were internally reported by the
Company’s employees during 2021 and up to the date of this
Annual Report.
Compliance with statutory provisions
As the Company is registered in Gibraltar, it is subject to
compliance with Gibraltar statutory requirements. The main
corporate legislation relevant to the Company in Gibraltar
is the Gibraltar Companies Act 2014. The Company is in full
compliance with the Gibraltar Companies Act.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
70
Going concern and viability statements
The going concern and viability statements required to be
included in the Annual Report pursuant to the UK Corporate
Governance Code are on page 60, and are incorporated in this
Directors’ Report by reference.
Principal risks and uncertainties
The principal risks and uncertainties faced by the Group
are disclosed in the Risk Management Strategy report on
pages 50 to 59.
Dividend policy
The Company’s policy, as stated in its IPO Prospectus, is to
distribute 50% of its adjusted profit after tax each year.
Gaming Compliance Committee
In accordance with Nevada Gaming Control Board requirements,
the Board has appointed a Gaming Compliance Committee.
Its current members are Mark Summerfield and Yariv Dafna, in
addition to an external leading Nevada lawyer, Michael Alonso,
who chairs the Committee.
The Gaming Compliance Committee is entrusted with making
sure that the Group’s licensed gaming activity is carried out
with honesty and integrity, in accordance with high moral, legal
and ethical standards, and free from criminal and corruptive
elements. As such, the Committee is responsible and has the
power to identify and evaluate situations arising in the course
of the Company’s and its affiliates’ business that may adversely
affect the objectives of gaming control.
The Committee is not intended to displace the Board or the
Company’s executive officers with decision-making authority,
but is intended to serve as an advisory body to better ensure
achievement of the Company’s goals of avoiding unsuitable
situations and in entering into relationships exclusively with
suitable persons.
The Committee’s work is being done independently and
impartially. To this end, its members are appointed by and
report directly to the Board of Directors.
Relations with shareholders and key
financial audiences
The Company maintains an active and regular dialogue
with principal and institutional shareholders and sell-side
analysts through a planned programme of investor relations
and financial PR activity. In 2021 the Company established
an Investor Relations team to ensure sufficient time and
resources were committed to relations with shareholders
and key financial audiences.
The Board keeps up to date with the views of major
shareholders through meetings and discussions with shareholder
representatives throughout the year. The outcome of this
dialogue and these meetings is reported to the Board. The
programme includes formal presentations of full year and interim
results, analysts’ conference calls and periodic roadshows and
discussion of the Company’s strategy and governance. Details
of engagement with shareholders during 2021 are set out on
pages 48 and 49.
The Non-Executive Directors are available to talk to shareholders
if they have any issues or concerns or if there are any matters
where contact with the Chair, Chief Executive Officer and Chief
Financial Officer is inappropriate or where such contact has
failed to resolve the issue.
Subject to any COVID-19 related restrictions that might be
in place, all shareholders are welcome to attend the 2022
Annual General Meeting (scheduled to be held in June 2022)
and private investors are encouraged to take advantage of
the opportunity given to ask questions. The majority of Board
members (including the Chairs of the Audit, Remuneration
and Nominations Committees) will attend the meeting and be
available to answer questions.
Environment, Social and Governance statement
The Board has established an ESG Committee which receives
quarterly reports on the Group’s activities in this area. The
Committee is chaired by the Chair, Lord Mendelsohn. The CEO is
the Director responsible for monitoring ESG responsibility within
888. Further details are set out in the ESG Strategy section on
pages 28 to 41.
Other disclosures
The following matters can be found in this report on the following
pages:
Applicable sub-paragraph within LR 9.8.4
Disclosure
provided
(1) Interest capitalised by the Group N/A
(2) Publication of unaudited financial information N/A
(3) Details of long-term incentive schemes only
involving a Director N/A
(4) Waiver of emoluments by a Director N/A
(5) Waiver of future emoluments by a Director N/A
(6) Non pro-rata allotments for cash (issuer) N/A
(7) Non pro-rata allotments for cash by major
subsidiaries N/A
(8) Parent participation in a placing by a listed
subsidiary N/A
(9) Contracts of significance N/A
(10) Provision of services by a controlling
shareholder N/A
(11) Shareholder waivers of dividends N/A
(12) Shareholder waivers of future dividends N/A
(13) Agreements with controlling shareholders N/A
On behalf of the Board:
LORD MENDELSOHN
Chair
8 March 2022
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
71
DIRECTORS’ REPORT
The Directors submit to the members their Annual Report and
Accounts of the Group for the year ended 31 December 2021.
The Strategic Report, Corporate Governance Statement and
Directors’ Remuneration Report on pages 02 to 61, 64 to 71
and 80 to 103 respectively, form part of this Directors’ Report.
Results
The Group’s profit after tax for the financial year of US$68,9
million (2020: US$11.3 million) is reported in the consolidated
income statement on page 122. The Board of Directors is
not recommending a final dividend to be paid, in light of the
potential capital requirements expected as part of the pending
William Hill transaction. As a result, the total dividend for the
year is 4.5¢ per share (2020: 18.0¢ per share).
Directors and their interests
Biographical details of the current Board of Directors, setting
out their relevant skills and experience and their professional
commitments, are shown on pages 62 and 63. The Directors
who served during the year are shown below. In line with the UK
Corporate Governance Code and as required by the Company’s
Memorandum & Articles of Association (“Articles”), all Directors
retire at each Annual General Meeting and those who wish to
continue to serve offer themselves for re-election.
Lord Mendelsohn (first appointed 23 September 2020 as
Chair Designate and appointed as Chair on 31 March 2021).
• Itai Pazner (first appointed 8 March 2019).
• Yariv Dafna (first appointed 1 November 2020).
• Mark Summerfield (first appointed on 5 September 2019).
• Anne de Kerckhove (first appointed 28 November 2017).
• Limor Ganot (first appointed 1 August 2020).
• Brian Mattingley (first appointed 30 August 2005, stepped
down 31 March 2021).
• Zvika Zivlin (first appointed 9 May 2017, stepped down
20 May 2021).
The beneficial and non-beneficial interests of the Directors and
their closely associated persons (pursuant to Article 19 of the
European Market Abuse Regulation) in shares of the Company
are set out in the Directors’ Remuneration Report on pages 80
to 103. There has been no change in the interests of Directors
in shares of the Company between 31 December 2021 and
the date of this Report. Except as noted above, none of the
Directors had any interests in the shares of the Company or
in any material contract or arrangement with the Company
or any of its subsidiaries.
Share capital
Changes in share capital of the Company during the financial
year are given in the Consolidated Statement of Changes in
Equity. As at 31 December 2021, the issued share capital of
the Company comprised 372,759,202 ordinary shares of
GBP £0.005 each (“Ordinary Shares”).
At the Annual General Meeting held in May 2021, the Board
was empowered to allot securities of a value up to 66.66% of
the Company’s ordinary share capital in issue as at 31 March
2021, provided that, in accordance with institutional guidelines
issued by the Investment Association, this would permit up to
a maximum nominal value of £1,237,054.92 (66.66%) to be
allotted pursuant to a rights issue. Furthermore, the Board was
empowered to allot equity securities of the Company for cash
without application of pre-emptive rights under the Articles,
provided that such power is limited:
(a) to the allotment of equity securities in connection with
an offer or issue of equity securities to or in favour of:
(i) Ordinary Shareholders where the equity securities
respectively attributable to the interests of all Ordinary
Shareholders are proportionate (as nearly as may be)
to the respective numbers of Ordinary Shares held by
them; and (ii) holders of other equity securities if this is
required by the rights of those securities, or if the Directors
consider it necessary, as permitted by the rights of those
securities; so that the Directors may make such exclusions
or other arrangements as they consider expedient in
relation to treasury shares, fractional entitlements, record
dates, shares represented by depositary receipts, legal
or practical problems under the laws in any territory or
the requirements of any relevant regulatory body or stock
exchange or any other matter;
(b) to the allotment (otherwise than pursuant to sub-
paragraphs (a) above and (c) below) of equity securities
up to an aggregate nominal value of £92,788.40; and
(c) to the allotment (otherwise than pursuant to sub-
paragraphs (a) and (b) above) of equity securities
in connection with an acquisition or specified capital
investment up to an aggregate nominal value of
£92,788.40;
and shall expire upon the earlier of: (i) the conclusion of the
next Annual General Meeting of the Company after passing
the resolution, save that the Company may before such expiry
make an offer or agreement which would or might require
equity securities to be allotted after such expiry and the Board
may allot equity securities in pursuance of such an offer or
agreement as if the power conferred thereby had not expired;
and (ii) 30 June 2022.
In paragraph (c) “specified capital investment” means one
or more specific capital investments in respect of which
sufficient information regarding the effect of the transaction
on the Company, the assets the subject of the transaction and
(where appropriate) the profits attributable to those assets is
made available to shareholders to enable them to reach an
assessment of the potential return.
In 2021, the Company did not exercise any of the foregoing
powers and authorities.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
72
Share buyback authority
At the Annual General Meeting held in May 2021, the Board
was authorised to make market purchases of up to 37,115,359 of
its ordinary shares at a minimum price per share (exclusive of
expenses) of £0.005 and a maximum price per share (exclusive
of expenses) of the highest of 105% of the average of the
middle market quotations of an ordinary share in the Company
as derived from the London Stock Exchange Daily Official List for
the five business days immediately preceding the day on which
the ordinary share is contracted to be purchased, the price of
the last independent trade of an ordinary share, and the highest
current independent bid for an ordinary share in the Company
as derived from the London Stock Exchange Trading System.
The authority expires upon the earlier of: (i) the conclusion
of the next Annual General Meeting of the Company; and (ii)
30 June 2022, unless previously renewed, varied or revoked by
the Company at a general meeting; and a contract to purchase
shares under the authority may be made prior to the expiry
of the authority, and concluded in whole or in part after the
expiry of the authority, and the Company may purchase its
ordinary shares in pursuance of any such contract. In 2021, the
Company did not seek exercise any of the foregoing powers
and authorities.
Rights attaching to ordinary shares in the Company
The rights and obligations attaching to ordinary shares are set
out in the Articles.
Holders of Ordinary Shares are entitled to attend and speak
at general meetings, to appoint one or more proxies and to
exercise voting rights. Holders of Ordinary Shares may receive
a dividend and on liquidation may share in the Company’s
assets. Holders of Ordinary Shares are entitled to receive the
Annual Report. Subject to meeting certain thresholds, holders
of Ordinary Shares may requisition a general meeting or the
proposal of resolutions at general meetings.
Memorandum and Articles of Association
The Articles can only be amended by a special resolution
at a general meeting of shareholders. The Articles of
Association of the Company were amended by special
resolution at an Extraordinary General Meeting of the
Company on 16 December 2021.
Restrictions on transfer of shares and limitations
on holdings
There are no restrictions on transfer or limitations on the holding
of Ordinary Shares other than under restrictions imposed by law
or regulation (for example, insider trading laws) or pursuant to
the Company’s share dealing code.
Requirements of gaming regulations
Amongst others, the Group:
(i) holds a licence from the Nevada Gaming Commission
as the sole shareholder of an Interactive Gaming Service
Provider licensee, and as such is subject to the Nevada
Gaming Control Act and to the licensing and regulatory
control of the Nevada State Gaming Control Board and
the Nevada Gaming Commission;
(ii) holds a Casino Service Industry Enterprise licence in New
Jersey, and as such is subject to the New Jersey Casino
Control Act and to the licensing and regulatory control of
the New Jersey Division of Gaming Enforcement;
(iii) holds a Gaming Vendor Licence from the Delaware
Department of Finance, State Lottery Office, and as
such is subject to Title 29 of the Delaware Code and
to the licensing and regulatory control of the Delaware
Department of Finance, State Lottery Office;
(iv) holds an Interactive Gaming Manufacturer licence from the
Pennsylvania Gaming Control Board and as such subject
to Title 4 of the Pennsylvania Consolidated Statutes and
to the licensing and regulatory control of the Pennsylvania
Gaming Control Board;
(v) holds a Temporary Internet Sports Betting Operator sports
betting licence from the Division of Gaming of the Colorado
Department of Revenue, and as such subject to Title 44
of the Colorado Revised Statutes and to the licensing and
regulatory control of the Division of Gaming of the Colorado
Department of Revenue;
(vi) holds a Provisional Internet Gaming Supplier Licence from
the Michigan Gaming Control Board, and as such subject
to the Lawful Internet Gaming Act and to the licensing and
regulatory control of the Michigan Gaming Control Board;
and
(vii) holds a Temporary Sports Betting Permit from the Virginia
Lottery Board, and as such subject to Title 58.1 of the Code
of Virginia and to the licensing and regulatory control of the
Virginia Lottery Board.
The Company and holders of Ordinary Shares therein may also
in the future be subject to similar restrictions in other jurisdictions
where the Group secures a gaming licence.
The criteria used by relevant regulatory authorities to make
determinations as to suitability of an applicant for licensure
varies from jurisdiction to jurisdiction, but generally require
the submission of detailed personal and financial information
followed by a thorough investigation. Gaming authorities have
very broad discretion in determining whether an applicant
(corporate or individual) qualifies for licensing or should be
found suitable.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
73
DIRECTORS’ REPORT cont.
Many jurisdictions require any person who acquires beneficial
ownership of more than a certain percentage (typically 5%,
and in some cases a smaller percentage) of the Company’s
securities, to report the acquisition to the gaming authorities
and apply for a finding of suitability. Many gaming authorities
allow an “institutional investor” to apply for a waiver that allows
such institutional investor to acquire up to a certain percentage
of securities without applying for a finding of suitability, subject
to the fulfilment of certain conditions. In some jurisdictions,
suitability investigations may require extensive personal and
financial disclosure. The failure of any such individuals or entities
to submit to such background checks and provide the required
disclosure could jeopardise the Group’s eligibility for a required
licence or approval.
Any person who is found unsuitable by a relevant gaming
authority may be prohibited by applicable gaming laws or
regulations from holding, directly or indirectly, the beneficial
ownership of any of the Company’s securities.
The Articles include provisions to ensure that 888 has
the required powers to continue to comply with applicable
gaming regulations.
These provisions include providing the Company, in the event
of a Shareholder Regulatory Event (as defined in the Articles),
with the right to:
Other than as stated above, between 31 December 2021
and the date of this Annual Report, no further notifications were
received regarding holdings comprising 5.0% of the Company’s
issued share capital. Information provided to the Company
pursuant to the DTRs is publicly available via the regulatory
information services and the Company’s corporate website
corporate.888.com.
(a) suspend certain rights of its members who do not comply
with the provisions of the gaming regulations (the Affected
Members);
(b) require such Affected Members to dispose of their Ordinary
Shares; and
(c) subject to (b) above, dispose of the Ordinary Shares of
such Affected Members.
The Company considers that these rights are required in order
to mitigate the risk that an interest in Ordinary Shares held
by a particular person could lead to action being taken by a
relevant Regulatory Authority (as defined in the Articles) which
in turn could lead to the withdrawal of existing licences held by
the Group or the exclusion of being awarded further licences in
other jurisdictions that the Group seeks to pursue. This potential
Regulatory Authority action could therefore cause substantial
damage to the Group’s business or prospects.
Entities holding Company shares on behalf of
Group employees
At 31 December 2021, Virtual Share Services Limited (a wholly
owned subsidiary of the Company) held 374,488 Ordinary Shares
in its administrative capacity in connection with the 888 Holdings
plc Long Term Incentive Plan 2015 and Deferred Share Bonus
Plan. Full details are set out in note 23.
Shareholder agreements and consent requirements
There are no known arrangements under which financial rights
are held by a person other than the holder of the shares.
Relationship Agreement
The Company is a party to a relationship agreement with,
among others, Sinitus Nominees Limited as trustee for
Dalia Shaked (“DS Trust”) dated 14 September 2005 which
was amended on 16 July 2015 (the “Amended Relationship
Agreement”). The O Shaked Shares Trust and the Ben Yitzhak
Family Shares Trust (together with Dalia Shaked Bare Trust, the
“Principal Shareholder Trusts”) are also party to the Amended
Relationship Agreement but are no longer bound by certain
material provisions since they are no longer shareholders
of the Company.
Substantial shareholdings
The Company has been notified of the following interests in 5% or more of its share capital under Disclosure Guidance and
Transparency Rules (DTR) Rule 5 of the UK Financial Conduct Authority:
Principal Shareholders
Number of
shares/applicable
financial
instruments
% issued
share capital
Nature
of Holding
As at 31 December 2021
Sinitus Nominees Limited in trust on behalf of Dalia Shaked 86,283,534 23.15% Indirect
Abrdn plc 32,511,554 8.73% Indirect
Following 31 December 2021 and prior to publication of this Annual Report
Abrdn plc 30,536,316 8.07% Indirect
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
74
The Amended Relationship Agreement includes the following
provisions in respect of the independence of the Company
(in accordance with the UK Listing Rules) which provide that
DS Trust shall, and shall procure as far as it is legally able, that
its respective associates:
• conduct all transactions and relationships with 888 Holdings
plc and any member of the Group on an arm’s length basis
and on a normal commercial basis;
• not take any action which precludes or inhibits 888 Holdings
plc, or any member of the Group, from carrying on its business
independently of it;
• not take any action that would have the effect of preventing
the Company, or any member of the Group, from complying
with its obligations under the UK Listing Rules; and
• not propose or procure the proposal of any shareholder
resolution which is intended, or appears to be intended, to
circumvent any proper application of the UK Listing Rules.
It further provides that the DS Trust will not solicit Group
employees without consent, that only independent directors can
vote on proposals to further amend the Amended Relationship
Agreement, that the DS Trust will consult the Company prior to
disposing of a significant number of shares in order to maintain
an orderly market and shall not disclose confidential information
unless required to do so by law or relevant regulation or having
first received the Company’s consent.
The Amended Relationship Agreement also includes restrictions
on the DS Trust’s power to appoint Directors and includes
obligations on the DS Trust to exercise its voting rights to
ensure that the majority of the Board, excluding the Chair,
is independent.
The DS Trust can nominate a Non-Executive Director for
appointment to the Board. In the event that this right is
exercised and it results in fewer than half the Board (excluding
the Chair of the Board) being Independent Directors, such
appointment shall only become effective upon the appointment
to the Board of an additional Independent Director acceptable
to the Nominations Committee. There are no such nominated
Directors at present.
Such restrictions and obligations apply in respect of the DS Trust
whilst it holds not less than 7.5% of the issued share capital of
the Company.
The obligations of the parties to the Amended Relationship
Agreement are at all times subject to all relevant legal and
regulatory requirements and obligations of the parties thereto
in the United Kingdom, Gibraltar or elsewhere.
Confirmation of independence
The Board confirms that as of the date of this Annual Report,
and during the entirety of 2021, the Company had no controlling
shareholder. Therefore, no confirmation of independence is
required pursuant to UK Listing Rule 9.8.4 R (14).
Shareholders’ Agreements
There are no known Shareholders’ Agreements in force between
shareholders of the Company.
Change of control
A change of control in the Company may, in the event of failure
to fulfil any applicable consent requirement, give rise to certain
revocation or termination rights under the Group’s gaming
licences or certain contracts to which Group companies are
a party.
Political donations
In accordance with its Political Involvement Policy, the Group did
not make any donations to any political party (including any
non-EU political party) or organisation or independent election
candidate or incur any political expenditure during the year.
Political involvement and anti-corruption activities
888 has a zero-tolerance approach to bribery and corruption
and comply strictly with all relevant laws. 888 has adopted
an Anti-Bribery Policy which applies to all 888 employers and
is overseen by the Board. The policy includes 888’s rules with
regard to the giving and receiving of gifts, business hospitality
and other payments, with particular focus on transactions with
government-related entities and intermediaries. The policy
can be read in full on the 888 corporate website. 888 carries
out a comprehensive due diligence process of potential high-
risk business associates, which includes certain government
related transactions and certain intermediaries. 888 also clearly
communicates its policy to its suppliers and employees and
carries out staff training on the topic.
During 2021, no instances of noncompliance with the policy
arose, and no fines, penalties or settlements were received or
entered into in connection with bribery and corruption matters.
We have also adopted a political involvement policy, which
is publicly available on the 888 corporate website. Under this
policy, we do not generally engage in political matters other
than lawful lobbying in connection with our business. 888
was not involved in political matters and did not make fiscal
contributions.
Respecting local tax regimes and paying our fair share is a
fundamental responsibility of the Company to the communities
on which we rely. During the year the Group made fiscal
contributions totalling US$196.4 million (2020: US$1167.2 million)
comprising corporation tax of US$12.4 million (2020: US$15.4
million) and gaming duties of US$184.0 million (2020: US$151.8
million).
Financial instruments
The Company considers the Group’s exposure to financial
risks, including exposure to specific countries and trading
counterparties, to be low. Whilst the Company is exposed to
multiple currencies both in regards to its revenue and costs,
it enjoys a partial natural hedge where the same currencies
appear both in its revenues and costs. The Board reviews the
Company’s exposure to currency risk on an ongoing basis with a
view to taking such action as required from time to time. Further
information on the Group’s use of financial instruments is set out
in note 25 to the annual accounts on pages 154 to 158.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
75
DIRECTORS’ REPORT cont.
Directors’ indemnities
The Articles permit the Company to indemnify its Directors
in certain circumstances, as well as to provide insurance for
the benefit of its Directors. The Company has entered into
qualifying third-party indemnity arrangements for the benefit
of all of its Directors in a form and scope which comply with the
requirements of the UK Companies Act 2006 and the Gibraltar
Companies Act 2014 which were in force from 1 November
2017 (or subsequently, with respect to subsequently appointed
Directors) and remain in force.
Corporate governance
The corporate governance statement is on pages 64 and 71
and is incorporated in this Directors’ Report by reference.
Going concern and viability statements
The going concern and viability statements required to be
included in the Annual Report pursuant to the UK Corporate
Governance Code are on pages 108 and 60 and 61 respectively,
and are incorporated in this Directors’ Report by reference.
Principal subsidiary undertakings
The principal subsidiary undertakings are listed on note 22.
Research and development activities
Product and content leadership is a key pillar of the Group’s
growth strategy, and as such, investment in research and
development is a critical area of focus for the Group. Our mission
is to lead the online gambling world in creating the best betting
and gaming experiences, and 888 places significant emphasis
on the development of best-in-class products. Approximately
40% of total employment costs relate to staff involved in R&D
activities, and R&D staff costs increased by 15% over 2021,
reflecting the increased scale of the business and additional
investment in product and content.
Our major achievements during the year include the following:
US
During the year the Group invested significant resources in
building a platform for future growth in the US, including setting
up cloud infrastructure to enable faster rollout of future states,
and creating localised versions of its apps. In June 2021 the
Group signed a long-term partnership with Sports Illustrated to
launch SI Sportsbook, which went live in Colorado in September
2021 following investment in rebranding the in-house sports
platform and adapting it to suit the Colorado regulations and
local customer preferences.
As part of its B2B relationship with the World Series of Poker the
Group also launched its Poker8 platform into the US for the first
time in Pennsylvania, and undertook development work to ensure
it is ready to launch in Michigan subject to regulatory approval.
Casino
During 2021, the Group greatly increased the volume and
quality of games and game providers, deployed across multiple
markets, with an emphasis on greater localization in key markets
and standardized integration with key providers. Our live casino
offering also grew, with diversification of our provider base and
the roll-out of additional live tables, AI-driven personalisation,
and unique features such as embedded live casino, which
enables players to watch a video stream of certain casino
games whilst navigating through the homepage, without having
to enter the game first.
Along with the improved third party content, our in-house studio,
Section8, which provides the Group with high-performance
exclusive content, continued to produce highly popular games
throughout 2021, with leading new titles including Mad Mad Fury
Roads, Book of Scrolls, and Millionaire Genie Megaways
TM
, a
megaways
TM
version of its popular Millionaire Genie game.
Sport
We successfully migrated the majority of our betting business
to our in-house platform during early 2021, and during the
year invested in the development of the platform to support
the migration of 888sport.es in Spain in early 2022. The new
platform provides customers with a quicker and simpler user
experience with greater levels of personalisation. The cutting-
edge sportsbook platform offers customers a wide variety of
betting markets and unique products such as BetFinder, BetFeed
and BetBuilder, as well as personalised recommendations. During
the year the Group also invested in redesigning the betslip user
interface to improve ease of use.
Poker
We continue to launch new features to our mobile-first
recreational focused poker offering, designed to enhance the
gameplay and mirror the real-life poker experience with a
focus on social engagement. New features in 2021 included
Broadcasting, allowing ‘cards up’ streaming on social media,
and the Show/muck card, giving the ability to reveal just a single
card at the end of the hand. The Group also invested in creating
a unified client for poker, allowing it to offer popular Blast games
directly within the 888sport app, opposed to having to be
redirected to the poker app.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
76
Regulation
UK
As a result of changes to the industry codes of practice around
game design, the Group adapted its full suite of casino games
to comply with the new game design criteria, including minimum
spin speeds of 2.5 seconds, the removal of autoplay, and clear
display of game session length and win/loss position.
Germany
Following the receipt of its sports betting licence in Germany
during 2021, the Group launched 888sport.de, which is
tailormade for the German market including localised sports
betting markets, together with the relevant regulatory restrictions
around certain markets offerings and integrating the required
safer gambling features.
Netherlands
The Group undertook significant development work towards the
end of 2021 in order to ready the business for applying for a
licence in the Netherlands and creating localised versions of its
website and applications, where the Group aims to launch in the
second half of 2022 subject to regulatory approval.
Ontario, Canada
The Group undertook significant development work during 2021
to ready itself for launching in Ontario on a locally licensed basis,
which it expects to do during the first half of 2022 subject to
regulatory approval. This included creating localised versions
of its website and applications, together with the relevant safer
gambling processes, customer flows and third-party integrations.
Greenhouse gas emissions
Details of 888’s greenhouse gas emissions are set out in the ESG
section of the Strategic Report on pages 28 to 41.
Post-period events
On 1 March 2022, the UKGC published a statement on its
website related to its investigation following its 2020 compliance
assessment of the Group, which outlined certain shortcomings
in respect of former safer gambling and anti-money laundering
policies, procedures and controls of the Group and pursuant
to which 888 was fined £9.4 million. 888 took immediate and
appropriate actions to improve the relevant internal policies
and procedures to ensure it is fully compliant with its licensing
obligations. The fine has been recorded as a provision in note 19
of the financial statements.
Since January 2022, as resolved at an extraordinary general
meeting of the Company on 16 December 2021, the affairs
of the Company have been conducted so that the central
management and control of the Company is exercised in the
United Kingdom. As a result, from January 2022 the Company
has ceased to be treated as Gibraltar tax resident and instead
has been treated as resident in the United Kingdom for tax
purposes.
Future developments
Likely future developments in the business of the Group are set
out in the Strategic Report on page 06.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
77
DIRECTORS’ REPORT cont.
Auditors
A resolution for the reappointment of Ernst and Young LLP and
EY Limited, Gibraltar, (together, EY), as auditors of the Company
will be proposed at the 2022 Annual General Meeting.
During the year ended 31 December 2021, Ernst and Young LLP
was reappointed as auditor for the purposes of the Company
preparing financial statements as required pursuant to the
UK Listing Rules and the DTRs. EY Limited, Gibraltar, which is
approved as a registered auditor under the Gibraltar Financial
Services (Auditors) Act 2009, is the statutory auditor of the
Company including for the purposes of issuing an audit report
pursuant to the Gibraltar Companies Act 2014.
Details of audit and non-audit fees charged by EY to the
Company are set out on page 104 of the Audit Committee
Report.
Directors’ statement of responsibilities
The Directors are responsible for preparing the Annual Report
and the financial statements in accordance with applicable
Gibraltar law and regulations.
Company law requires the directors to prepare financial
statements for each financial year. Under that law, the
Directors have elected to prepare the Group and parent
company financial statements in accordance with international
accounting standards in conformity with the requirements of
the Gibraltar Companies Act 2014. Under company law, the
Directors must not approve the financial statements unless they
are satisfied that they give a true and fair view of the state of
affairs of the Group and the Company and of the profit or loss of
the Group and the Company for that period.
Under the Financial Conduct Authority’s Disclosure Guidance
and Transparency Rules, Group financial statements are required
to be prepared in accordance with UK adopted international
financial reporting standards (IFRSs).
In preparing these financial statements the Directors are
required to:
• select suitable accounting policies in accordance with IAS 8
Accounting Policies, Changes in Accounting Estimates and
Errors and then apply them consistently;
• make judgements and accounting estimates that are
reasonable and prudent;
• present information, including accounting policies, in a
manner that provides relevant, reliable, comparable and
understandable information;
• provide additional disclosures when compliance with the
specific requirements in IFRSs is insufficient to enable users to
understand the impact of particular transactions, other events
and conditions on the Group and Company financial position
and financial performance;
• in respect of the Group financial statements, state whether
international accounting standards in conformity with the
requirements of the Gibraltar Companies Act 2014 and
UK adopted IFRSs have been followed, subject to any
material departures disclosed and explained in the financial
statements;
• in respect of the parent company financial statements, state
whether international accounting standards in conformity with
the requirements of the Gibraltar Companies Act 2014, have
been followed, subject to any material departures disclosed
and explained in the financial statements; and
• prepare the financial statements on the going concern basis
unless it is appropriate to presume that the company and/or
the Group will not continue in business.
The Directors are responsible for keeping adequate accounting
records that are sufficient to show and explain the Company’s
and Group’s transactions and disclose with reasonable accuracy
at any time the financial position of the Company and the Group
and enable them to ensure that the Company and the Group
financial statements comply with the Gibraltar Companies Act
2014. They are also responsible for safeguarding the assets of
the Group and parent company and for taking reasonable steps
for the prevention and detection of fraud and other irregularities.
Under applicable law and regulations, the Directors are also
responsible for preparing a Strategic Report, Directors’ Report,
Directors’ Remuneration Report and Corporate Governance
Statement that comply with that law and those regulations.
The Directors are responsible for the maintenance and integrity
of the corporate and financial information included on the
Company’s website.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
78
Directors’ responsibility statement (DTR 4.1)
The Directors confirm, to the best of their knowledge:
• that the consolidated financial statements, prepared in
accordance with international accounting standards in
conformity with the requirements of the Gibraltar Companies
Act 2014 and UK adopted IFRSs give a true and fair view of
the assets, liabilities, financial position and profit of the parent
company and undertakings included in the consolidation
taken as a whole;
• that the Annual Report, including the Strategic Report, includes
a fair review of the development and performance of the
business and the position of the Company and undertakings
included in the consolidation taken as a whole, together with
a description of the principal risks and uncertainties that they
face; and
• that they consider the Annual Report, taken as a whole, is fair,
balanced and understandable and provides the information
necessary for shareholders to assess the Company’s position,
performance, business model and strategy.
All of the current Directors have taken all the steps that they
ought to have taken as Directors to make themselves aware
of any information needed by the Company’s auditors for the
purposes of their audit, and to establish that the auditors are
aware of that information. The Directors are not aware of any
relevant audit information of which the auditors are unaware.
On behalf of the Board:
ITAI PAZNER
Chief Executive Officer
8 March 2022
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
79
DIRECTORS’ REMUNERATION REPORT
Annual statement
Dear Shareholder,
I am pleased to present the Directors’ Remuneration Report
for the year ended 31 December 2021, my first since becoming
Committee Chair at the 2021 AGM on Zvika Zivlin’s retirement
from the Board. I would like to thank Zvika for his chairmanship
of the Committee.
As a company incorporated in Gibraltar, 888 Holdings plc is
not bound by UK law or regulation in the area of Directors’
remuneration to the same extent that it applies to UK
incorporated companies. However, by virtue of 888’s Premium
Listing on the London Stock Exchange and reflecting the
Committee’s approach to good governance and investor
expectation, we have prepared this report in line with the
requirements of the Directors’ Remuneration Reporting
regulations.
2021 AGM
Last year we consulted with shareholders regarding some
changes to our CEO’s remuneration package and brought a new
Directors’ Remuneration Policy to our 2021 AGM for approval.
Shareholders were largely supportive of the changes made and
the Policy was approved with 75.7% votes in favour. The Board
understood from our engagement that some shareholders and
one of the proxy agencies had concerns about the proposals.
We have sought to address the concerns raised about annual
bonus disclosure by providing greater detail of performance
against our strategic objectives for the FY21 annual bonus. We
also listened to concerns from some shareholders that the
Policy does not require a percentage of every bonus paid to
be deferred into shares but only bonus in excess of a threshold.
This year, under our current structure the CEO is deferring 36%
of his bonus and the CFO 24% into shares. The Committee is
comfortable for FY21 that this bonus deferral, when taken with
other elements of our policy including 2022 incentives, the 2020
and 2021 inflight LTIPs, prior year bonus deferral and LTIP holding
periods and in service and post employment shareholding
requirements, provides good alignment to shareholder interests
and long-term performance and also enables the Committee if
required to operate clawback and malus. However as mentioned
below, the Committee anticipates it will need to review the
current Policy and operation of Policy following completion of the
William Hill acquisition and its intention is to provide for deferral
of a proportion of each bonus paid.
Our Remuneration Report excluding the new Policy received
94.7% voting support.
Since the AGM, we have continued to engage with our
shareholders discussing broad ranging remuneration matters
including the rationale for 2021 remuneration decisions, gender
pay, safer gambling and the development of the Group’s
ESG strategy to which I refer further below. The Committee
will continue to engage with our shareholders and seek to
incorporate their views in determining and implementing
remuneration going forward including as we review our Policy
and operation of Policy post the William Hill acquisition and
I remain available to shareholders if you would like to discuss
remuneration matters.
Performance in 2021
2021 has been another strong year for 888. EBITDA performance
has continued to exceed Board expectations and there has
been strong progress in achieving the strategic milestones that
will lay the foundations for future growth. We were delighted
to announce our intention to acquire the non US William Hill
business. The proposed acquisition supports our strategy to
be a global leader in online betting and gaming by building
market-leading positions in key regulated markets, driven by
proprietary technology, product leadership, leading brands, and
marketing expertise. Completion is expected during Q2, and the
Committee has considered how to manage incentives, selection
of performance metrics and target setting for 2022 in light of
this and to which I refer further below.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
80
Remuneration for 2021
Our CFO relocated to the UK during 2021 - a move that had
been planned as part of his joining 888 but which had been
delayed because of COVID-19. To facilitate his relocation the
Committee agreed relocation benefits for a finite period of
time. These include a housing allowance which will be paid for
a two year period, school fees and other sundry expenses such
as taxation and immigration advice and removal costs. The
Committee understands the principle that relocation expenses
should be for a limited period to enable an executive to settle in
a new country and is comfortable its approach is aligned to this.
The annual bonus for 2021 was based 60% for the CEO and 70%
for the CFO on adjusted EBITDA and 30% on the achievement of
strategic objectives. In addition, the CEO’s bonus was based 10%
on a US revenue performance condition. Exceptional adjusted
EBITDA of US$166.5 million during the year resulted in full pay-
out of the adjusted EBTIDA part of the bonus. US Revenue grew
but not as strongly as anticipated at the beginning of the year
and as a result the threshold target for this element of the
CEO’s bonus has not been achieved The Committee carefully
assessed performance against the strategic objectives set and
determined 18% of the 30% was payable. No bonus has been
awarded against the regulatory compliance and safer gambling
element of the strategic objectives which is appropriate given
the assessment, findings and enforcement action of the UKGC
review. For FY22 the annual bonus strategic element increases
and separates out the focus on regulatory compliance and safer
gambling as critical areas of focus for our management team.
Noting comments from ISS regarding our annual bonus
disclosure the Committee has provided greater detail this year
to support the performance achieved and bonus outcome. 78%
of the maximum bonus is payable for the CEO and 88% for the
CFO. Annual bonus in excess of 100% of salary is deferred into
shares with one third vesting after one, two and three years. For
2021, the deferral mechanism results in 36% of the bonus paid to
the CEO and 24% paid to the CFO being deferred into shares.
Full details of the targets and actual performance for the
Executive Directors’ bonuses are set out on page 90.
The LTIP awards granted in 2019 were based solely on relative
TSR performance measured over three financial years to
31 December 2021. When the Committee set the targets for
the 2019 award the Committee considered the increasingly
difficult regulatory environment in which 888 operated at that
time and the difficulty of setting accurate long-term financial
performance conditions for a 3-year performance period. In this
context, the Committee concluded a single TSR performance
condition provided a strong alignment of interest between
executives and shareholders and was appropriate. At the time
the metric was set the Committee agreed that in addition
to achieving the TSR condition, it must be satisfied that the
Company’s TSR is reflective of underlying financial performance
over the performance period.
888’s TSR was 123% over the performance period, which was
between the threshold and maximum targets of median and
median + 10% p.a.. As a result, 88.5% of our CEO’s award will vest
in 2022. The Committee is comfortable with the level of vesting
determined by the TSR target. In reaching this conclusion the
Committee noted the excellent absolute TSR over the period
and reported adjusted earnings per share growth from 20.2¢ for
FY18 to 27.3¢ for FY21 growth of 11% CAGR. Our CFO joined the
business in 2020 and does not therefore hold a 2019 award.
Taking account of the strong 2021 business performance as
noted above and the overall management of the business the
Committee is comfortable that the remuneration outcomes for
2021 provide a robust link between performance and reward
and are appropriate. In reaching this conclusion the Committee
has also taken into account the remuneration arrangements
of the workforce overall, noting salary increases, the payment
of bonuses and LTIP vesting to eligible employees and the
shareholder experience over the performance period. The
Committee is satisfied the Policy has operated as intended
and that the exercise of discretion is not necessary.
Application of policy for 2022
Our CEO’s salary will be increased for 2022 by 4% which is
aligned to the workforce increase in Israel, where he is based.
Our CFO’s salary is increased by 9.4% from £320,000 to
£350,000. Our CFO was appointed to the Board on 1 November
2020 on a salary significantly below market. The increase for
2022 brings him closer to market recognising his performance
in role since joining 888 and proven skills and experience. The
Committee understands investors’ concerns with large salary
increases and their preference that any increases to bring newly
appointed executives to market should be made in stages. After
this increase the CFO’s salary and overall remuneration remains
significantly below market. The Committee has noted that given
his role, skills and experience and additionally the significantly
increased size and complexity of the business following the
William Hill acquisition, further steps will need to be taken to
provide him with a market competitive package and so this is
likely to be the first of one or more staged increases.
The annual bonus opportunity is unchanged from 2021 being
200% of salary for the CEO and 150% of salary for the CFO. For
2022 we are introducing Group Revenue excluding the US as a
financial metric alongside EBITDA recognising the importance
of top line growth. We are retaining a separate strategic
element that will focus on continued growth in the US including
US revenue growth, integration of the William Hill business once
the acquisition has completed, regulatory compliance and
safer gambling. The Committee will review the bonus measures
and targets following the William Hill acquisition and consider
whether any changes are required, with any amendments fully
disclosed in next year’s report.
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Annual Report and Accounts 2021
81
DIRECTORS’ REMUNERATION REPORT cont.
The LTIP award level for 2022 will remain at 200% of salary for
the CEO and the CFO will receive an award of 150% of salary.
Performance will continue to be determined 50% by relative
TSR performance and 50% by stretching adjusted earnings per
share growth targets. The TSR peer group has been reviewed
for 2022 to take into account M&A activity within the Group
and ensure a robust peer group to assess performance. The
EPS targets have been set based on EPS growth for the current
888 business. The Committee will review the targets following
the acquisition of the William Hill business and make any
adjustments considered appropriate to take into account the
expected performance of the larger business. Any adjustment to
targets will be fully disclosed in the next Remuneration Report.
Details of the TSR peer group and EPS targets are set out in the
Annual Report on Remuneration.
ESG strategy
As explained in the Environmental, Social and Governance
(‘ESG’) section of our strategic review on pages 28 to 41, in 2021
we established a new ESG Committee and developed our ESG
strategy which is an integral part of our wider business strategy.
The Committee has considered carefully the extent to which ESG
objectives should be incorporated into the Executive Directors’
incentives. The priorities for 2022 are continuing our focus on
regulation and safer gambling, both of which are of societal
importance and risk management issues for the business,
and these are included as objectives in the annual bonus. As
the Board reviews the implementation of our ESG strategy
during 2022 and as part of our wider Policy and operation of
Policy review, the Committee will consider the extent to which
additional ESG metrics should be included in incentives for 2023.
Executive Director remuneration going forward
The Committee has noted that post completion of the William
Hill non-US business, 888 will be a significantly larger and more
complex business and that there will be a revised business
strategy for the enlarged group. The Committee anticipates
that it will be necessary to review the Directors’ Remuneration
Policy and the operation of Policy to ensure it is aligned to our
strategy and enlarged group. As part of its review the Committee
will consider whether the Executives’ packages are at the right
level for their roles in the larger and more complex business,
the incentive measures and weightings as well as best practice
features such as annual bonus deferral as noted above and
whether an adjustment is required to Executive Director pension
to align to the workforce which will include former William Hill
employees.
Wider workforce remuneration
Following the proposed acquisition of the William Hill non US
business we will have a significantly enlarged business. The
Committee has taken the opportunity, as part of its review of
workforce remuneration policies and practices to consider with
management, the introduction of an all employee share plan.
As a result the Board is proposing to introduce an all employee
Save As You Earn share option scheme to enable all employees
of the 888 Group to benefit from the Group’s future success.
Shareholder approval will be sought for the scheme at our 2022
AGM. A wider review of workforce remuneration policies and
practices will be carried out following the William Hill acquisition
to ensure the Group’s remuneration structures, practices and
incentives are appropriately aligned across the Group and to
our business strategy as well as providing fair and appropriate
remuneration.
Conclusion
The Committee is comfortable that the operation of the Policy
for 2021 has demonstrated a robust link between performance
and reward and that the operation of the Policy for 2022 will
incentivise and reward management during a year of significant
transformation for the business.
During 2022, the Committee will, as I have explained in this letter,
review the current Remuneration Policy and operation of Policy
and I look forward to engaging with our shareholders should any
changes be proposed.
I look forward to shareholders’ support for the shareholder
resolution for this my Annual Statement and our Annual Report
on Remuneration at our Annual General Meeting to be held in
June 2022.
ANNE DE KERCKHOVE
Chair of the Remuneration Committee
8 March 2022
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
82
Directors’ Remuneration Policy
Remuneration policy
Set out below is the remuneration policy which was approved by shareholders at the Annual General Meeting held on
20 May 2021. The policy is intended to apply for the three-year period from the 2021 AGM, however if changes are required earlier
it will be brought back to shareholders to approve any changes required.
Approach and considerations in reviewing the Directors’ Remuneration Policy
The review of the Policy is carried out by the Remuneration Committee, in the absence of the Executive Directors where necessary
to manage potential conflicts of interest, and with the advice of remuneration consultant Korn Ferry. The Committee’s review process
includes consideration of how the current policy aligns to and supports the business strategy. The Committee considers market,
regulation and governance developments as well as wider pay context, such as pay ratios and group reward arrangements.
The Committee also considers the guidelines of shareholder representative bodies and proxy agencies and investor expectations.
As part of this process the Committee will also consult with its largest shareholders and consider feedback received.
Factors considered in reviewing the Policy and considering its operation
The Committee considered as part of its most recent review, and is comfortable that, the Remuneration Policy and its
implementation are fully consistent with the factors set out in Provision 40 of the UK Corporate Governance Code (set out below):
• Clarity: The Policy and the way it is implemented is clearly disclosed in this policy section of the Remuneration Report and the
Annual Statement and supporting reports.
• Simplicity: The Policy is simple and straightforward, based on a mix of fixed and variable pay. The annual bonus and LTIP include
performance conditions which are aligned with key strategic objectives of the business.
• Risk: Performance targets for the incentive schemes provide appropriate rewards for stretching levels of performance without
driving behaviour which is inconsistent with the Company’s risk profile. Reputational risk from a perception of “excessive” pay-
outs is limited by the maximum award levels set out in the Policy and the Committee’s discretion to adjust formulaic remuneration
outcomes. To avoid conflicts of interest, no Executive Director or other member of management is present when their own
remuneration is under discussion.
• Predictability: The Policy includes full details of the individual limits in place for the incentive schemes as well as “scenario charts”
which set out potential pay-outs in the event of different levels of performance, based on a number of reasonable assumptions.
• Proportionality: There is a clear link between individual awards, delivery of strategy and our long-term performance. In addition,
the significant role played by incentive/’at-risk’ pay and the presence of malus and clawback provisions ensures that poor
performance is not rewarded.
• Alignment to culture: The approach to Directors’ remuneration is consistent with the Group’s culture and values.
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Annual Report and Accounts 2021
83
DIRECTORS’ REMUNERATION REPORT cont.
Remuneration policy table
BASE SALARY
Purpose and
Link to Strategy
To recruit, motivate and retain high-calibre Executive Directors by offering salaries at market
competitive levels. Reflects individual experience and role.
Operation
Reviewed annually with any changes normally effective from 1 January. Positioning and annual
increases are influenced by:
• our sector, where the market for executive talent is intense;
• the experience and performance of the individual;
• changes in responsibility or position;
• changes in broader workforce salary; and
• the performance of 888 as a whole.
Benchmarking is carried out on a total remuneration basis and takes into account pay levels
for comparable roles at a range of organisations of similar size and sector – including pay
practices in other UK listed companies and in the international gaming industry.
Opportunity
Any increase to Directors’ salaries will generally be no higher than the average increase for
other employees. However, a higher increase may be proposed in the event of a role change
or promotion, or in other exceptional circumstances.
BENEFITS
Purpose and
Link to Strategy
Market competitive structure to support recruitment and retention.
Medical cover aims to ensure minimal business interruption as a result of illness.
Operation
Executive Directors may receive various benefits in kind as part of their employment terms.
These may include an accommodation allowance (where 888 has required the executive
to relocate), use of a company car (or car allowance), health insurance (or a contribution
towards a health insurance scheme), “study fund” (a common savings benefit in Israel),
disability and life assurance, relocation expenses, directors’ indemnities and directors’ and
officers’ insurances to the extent permitted by law and other ad hoc benefits at the discretion
of the Committee.
Opportunity
The value of benefits is based on the cost to 888 and there is no pre-determined
maximum limit.
The range and value of the benefits offered is reviewed periodically.
PENSION
Purpose and
Link to Strategy
Contribution towards the funding of post-retirement life.
Operation
888 offers a defined contribution pension scheme (via outsourced pension providers)
or cash in lieu of pension.
Opportunity
Up to 15% of base salary. The Committee will align pension to the workforce average taking
into account market practice and legal requirements in the country of the executive and the
wider workforce pension.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
84
Remuneration policy table cont.
ANNUAL BONUS
Purpose and
Link to Strategy
Rewards the achievement of annual financial and non-financial strategic targets.
Operation
Bonus targets (percentage of salary) are based on objective and disclosable calculations
where possible.
The precise weightings between metrics may differ each year, although there will always
be a greater focus on financial as opposed to non-financial performance.
Any bonus payment in excess of 100% of salary is deferred into shares which vest in equal
tranches after one, two and three years. The deferral period continues on cessation of
employment.
The Committee may adjust the formula-driven outturn of the annual bonus calculation in the
event that the Committee considers that it does not reflect underlying performance, overall
shareholder experience or employee reward outcome. Any such use of discretion would be
detailed in the Chair’s annual statement and Annual Report on Remuneration.
A dividend equivalent provision operates enabling dividends to be accrued (in shares) on
unvested deferred bonus shares or options and only in truly exceptional circumstances cash.
The bonus is subject to recovery and withholding provisions which may be applied if the
financial statements of 888 were materially misstated, an error occurred in assessing the
performance conditions of a bonus, if the Executive ceased to be a Director or employee
due to gross misconduct, or in an event of corporate failure, failure of risk management or
reputational damage.
Opportunity
The maximum opportunity is 200% of base salary.
The level of pay-out for the achievement of target performance, as set by the Committee
is 50% of the maximum amount. The threshold level of payment may be up to 25% of the
maximum.
Performance Metrics
Financial Performance
The financial component is based on 888’s key financial measures of performance.
A sliding scale of targets applies for financial performance targets which are measured
annually.
The degree of stretch in targets may vary each year depending on the business aims and
the broader economic or industry environment at the start of the relevant year.
Non-financial Performance
Non-financial performance conditions will be based on KPIs in line with the business plan
which the Committee considers will enhance future financial performance, the long-term
sustainability of the business and shareholder value.
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Annual Report and Accounts 2021
85
DIRECTORS’ REMUNERATION REPORT cont.
Remuneration policy table cont.
LONG TERM INCENTIVES (LTIP)
Purpose and
Link to Strategy
Rewards Executive Directors for achieving superior returns and sustainable growth for
shareholders over a longer-term timeframe.
Enables Executive Directors to build a meaningful shareholding over time and align goals
with shareholders.
Operation
LTIP awards are made annually in the form of nil cost options or conditional awards with
vesting dependent on the achievement of performance conditions over at least three
financial years, commencing with the year of grant.
A post-vesting holding period applies to awards granted in or after 2019, which requires
vested shares (or shares acquired on the exercise of vested options) to be retained for two
years post-vesting (except for any earlier sale of shares to meet any tax liabilities triggered
on vesting). This holding period continues on cessation of employment.
The Committee may adjust the formula-driven outturn of an LTIP award in the event that the
Committee considers that it does not reflect underlying performance, overall shareholder
experience or employee reward outcome. Any such use of discretion would be detailed in the
Chair’s Annual Statement and Annual Report on Remuneration.
Awards are subject to recovery and withholding provisions which may be applied if there
is a material misstatement in 888’s financial statements, an error in the calculation of any
performance conditions, if the Executive Director ceases to be a Director or employee due
to gross misconduct or in an event of a failure of risk management, corporate failure or
reputational damage.
A dividend equivalent provision operates enabling dividends to be accrued (in shares) on
LTIP awards to the extent they vest and only in truly exceptional circumstances cash.
Opportunity
Award levels are determined primarily by seniority. A maximum individual grant limit of 200%
of salary applies, based on the face value of shares at the date of grant.
Performance Metrics
Awards vest at the end of a three-year performance period based on performance measures
reflecting the outputs of the long-term strategy of the business at the time of grant.
Awards will vest based on a range of challenging financial, total shareholder return (TSR), or
strategic measures. Strategic measures, if used, will represent a minority of the award.
The Committee will review the weightings between measures and the target ranges prior to
each LTIP grant to ensure that the overall balance and level of stretch remains appropriate.
A sliding scale of targets applies for financial or TSR metrics with no more than 25% of the
award vesting at threshold performance.
SHARE OWNERSHIP GUIDELINES
Executive Directors are expected to build and maintain an interest equivalent in value to no less than two times salary. Beneficially
owned shares, fully vested unexercised nil-cost options (valued on a net of tax basis) and unvested awards subject to a service
requirement for vesting only (valued on a net of tax basis) will be included when determining the extent to which the guideline
holding is achieved. Until such time as the guideline threshold is achieved. Executive Directors are required to retain 50% of the
net of tax value of awards that vest under the LTIP or deferred annual bonus.
Post cessation of employment, Executive Directors will be required to retain shares from FY21 and future incentive awards equal
to 100% of salary for one year post cessation and 50% of salary for the second year post cessation, subject to the Committee
amending this requirement in exceptional circumstances.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
86
Remuneration policy table cont.
CHAIR AND NON-EXECUTIVE DIRECTORS’ (NEDS) FEES
Purpose and
Link to Strategy
To recruit, motivate and retain a Chair and Non-Executive Directors of a high calibre by
offering a market competitive fee level and which takes account of the specific circumstances
of 888.
Operation
The Chair and the Executive Directors determine the fees paid to the Non-Executive Directors.
The Chair’s fees are determined by the Remuneration Committee with reference to prevailing
fee rates amongst other gaming companies. Fees paid to the Non-Executive Directors are
set by reference to an assessment of the time commitment and responsibility associated with
each role, and prevailing fee rates amongst other gaming companies. Levels take account of
additional demands placed upon individual Non-Executive Directors by virtue of their holding
particular offices, such as Committee Chair and/or Senior Independent Director, and travel
time to Board meetings (which are held outside the UK). Additional fees may be paid as
appropriate to reflect increased time commitments of the role.
The Chair and the Non-Executive Directors are not eligible to participate in any bonus plan,
pension plan, share plan, or long-term incentive plan of 888. The Chair and Non-Executive
Directors are entitled to be reimbursed for any reasonable travel and accommodation and
other expenses incurred in the performance of their duties (including any tax incurred thereon)
including any expense deemed a taxable benefit in kind and the tax payable thereon.
Opportunity
No maximum.
Discretions retained by the Committee in operating its incentive plans
The Committee will operate the annual bonus plan, deferred share bonus plan and LTIP according to their respective rules. The
Committee retains discretion in a number of regards to the operation and administration of these plans. These include, but are not
limited to, the following:
• the determination of vesting and the extent to which performance targets have been met;
• the determination of the treatment of leavers;
• determination of the extent of vesting in the event of a change of control; and
• adjustments required in certain circumstances (e.g. rights issues, corporate restructuring events and special dividends).
Approach to setting remuneration for a new recruit
The remuneration package for a new Executive Director would take into account the skills and experience of the individual, the
market rate for a candidate of that experience and the importance of securing the relevant individual. Salary would be provided
at such a level as is required to attract the most appropriate candidate while paying no more than is necessary. The annual bonus
and LTIP award would be in line with the Policy with a maximum of 200% of salary annual bonus opportunity and a maximum
200% of salary LTIP award level. In addition, the Committee may offer additional cash and/or share based elements to replace
benefits, deferred or incentive pay forfeited by an executive leaving a previous employer. It would ensure that these awards would be
consistent with awards forfeited in terms of delivery mechanism (cash or shares), vesting periods, expected value and performance
conditions. For an internal Executive Director appointment, any variable pay element awarded in respect of the prior role may
be allowed to pay out according to its terms or adjusted as relevant to take into account the appointment. In addition, any other
ongoing remuneration obligations existing prior to appointment may continue. The Committee may agree that 888 will meet
relocation expenses or match other benefits received by the Executive Director in his previous employment, as appropriate.
Remuneration awarded prior to the effective date
For the avoidance of doubt, authority is given to the Company to honour any commitments entered into with current or former
Directors under a previous shareholder approved policy that have been disclosed to shareholders in previous remuneration reports.
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Annual Report and Accounts 2021
87
DIRECTORS’ REMUNERATION REPORT cont.
Service contracts and loss of office payment policy for Executive Directors
Executive Directors have service contracts with up to 12-month notice periods. In the event of termination, the Executive Directors’
contracts provide for compensation up to a maximum of base salary plus the value of any benefits (including pension). 888 seeks
to apply the principle of mitigation in the payment of compensation on the termination of the service contract of any Executive
Director. There are no special provisions in the service contracts for payments to Executive Directors on a change of control of 888.
In the event of an exit of an Executive Director, the overriding principle will be to honour contractual remuneration entitlements and
determine on an equitable basis the appropriate treatment of deferred and performance linked elements of the package, taking
account of the circumstances. Failure will not be rewarded. If an Executive Director resigns or is summarily dismissed, salary, pension
and benefits will cease on the last day of employment and there will be no further payments. There are no other obligations to pay
remuneration, or which could impact remuneration, contained in any service contract other than the terms of the Executive Directors’
service agreements described herein. Directors’ service agreements are available for inspection at 888’s registered office and at
each annual general meeting.
Remuneration for leavers
Fixed pay
Salary, pension and benefits will be paid up to the length of the agreed notice period or agreed period of gardening leave.
Variable pay
Where a Director leaves for certain specified reasons such as retirement, as a result of injury, illness or disability or otherwise with the
agreement of the Committee (sometimes referred to as “good leaver” reasons) the following will apply:
Annual bonus and annual bonus deferred shares
Subject to performance, a bonus may be payable at the discretion of the Committee pro-rata for the portion of the financial
year worked. Unvested deferred bonus shares will ordinarily vest in full at the end of the normal vesting period. The Committee has
discretion to permit in exceptional circumstances such unvested awards to vest early rather than continue on the normal vesting
timetable, taking into account the Company’s policy for bonuses from 2019, and for Executive Directors to retain an interest in shares
in the Company for two years post-employment.
LTIPs
Unvested awards under the 888 Long Term Incentive Plan 2015 would normally vest on the normal vesting date unless the Committee
determines that such awards shall instead exceptionally vest at the time of cessation, taking into account the Company’s policy
for awards granted from 2019 for Executive Directors to retain an interest in shares in the Company for two years post-employment.
Unvested awards will only vest to the extent that the performance conditions have been satisfied (over the full or curtailed period as
relevant). A pro-rata reduction in the size of awards would normally apply, based upon the period of time after the grant date and
ending on the date of cessation of employment relative to the normal vesting period.
Where a Director leaves for any other reason, all annual bonus, annual bonus deferred shares and LTIP awards will lapse immediately
on cessation.
Depending upon circumstances, the Committee may consider other payments to settle statutory entitlements, legal claims or
potential legal claims, in respect of an unfair dismissal award, outplacement support and assistance with legal fees, including the
statutory obligation in Israel to make a severance payment on cessation for any reason equal to one month’s gross salary for every
year of service.
Terms of appointment for Non-Executive Directors
The Non-Executive Directors serve subject to letters of appointment and are appointed subject to re-election at each annual general
meeting. The Non-Executive Directors are typically expected to serve for three years, although the Board may invite a Non-Executive
Director to serve for an additional period. Their letters of appointment are available for inspection at 888’s registered office and at
each Annual General Meeting.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
88
Directors’ service contracts
The unexpired term of the Directors’ service contracts or appointment letters are as follows:
NAME POSITION UNEXPIRED TERM OF SERVICE CONTRACT
Lord Mendelsohn
Chair Until 23 September 2023. No remuneration is payable in respect
of any unexpired portion of the term of the Chair’s appointment,
including if the Chair is asked to step down from the Board.
Itai Pazner
Chief Executive Officer Indefinite subject to termination provisions set out in his
Agreement. Loss of office provisions are detailed above.
Yariv Dafna
Chief Financial Officer Indefinite subject to termination provisions set out in his
Agreement. Loss of office provisions are detailed above.
Anne de Kerckhove
Non-Executive Director Until 27 November 2023. No remuneration is payable in respect of
any unexpired portion of the term of the Director’s appointment,
including if the Director is asked to step down from the Board.
Mark Summerfield
Non-Executive Director Until 5 September 2022. No remuneration is payable in respect of
any unexpired portion of the term of the Director’s appointment,
including if the Director is asked to step down from the Board.
Limor Ganot
Non-Executive Director Until 1 August 2023. No remuneration is payable in respect of
any unexpired portion of the term of the Director’s appointment,
including if the Director is asked to step down from the Board.
Until 11 January 2022, each of Lord Mendelsohn’s and Limor Ganot’s Director’s fees were paid to their respective personal service
companies and their respective personal service companies had accordingly entered into service agreements with the Company.
Such agreements were terminated with effect from 11 January 2022 and accordingly, since 11 January 2022, Lord Mendelsohn and
Limor Ganot have been directly engaged by the Company.
How the views of shareholders are taken into account when determining Directors’ pay
888 engages with investors regarding remuneration issues and in respect of any proposed changes to the Directors’ Remuneration
Policy and significant changes to operation of that policy and intends to continue doing so. Views of shareholders and their
representative bodies expressed at the annual general meeting and feedback received at other times will be considered by the
Committee. The Annual Report on Remuneration sets out specific engagement for any one year.
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Annual Report and Accounts 2021
89
DIRECTORS’ REMUNERATION REPORT cont.
How the views of employees are taken into account when determining Directors’ pay
888 has not consulted with employees regarding the current Directors’ Remuneration Policy. The Annual Report on Remuneration
sets out engagement activities with stakeholders during the year of report. .
In determining the remuneration policy for Executive Directors, the Committee takes account of the policy for employees across
the workforce. In particular, when setting base salaries for executives, the Committee takes into account the salary increases being
offered to the workforce as a whole. The overall structure of the remuneration policy for Executive Directors is broadly consistent
with that for other senior employees, but reflects the additional risks and responsibilities borne by the Executive Directors as well as
market practice in competitor businesses and the locations within which it operates. Executive remuneration and remuneration of
senior employees has a significant focus on performance-related pay. 888’s Senior Vice Presidents all participate in the same annual
bonus arrangements and with 888’s Business Leadership Forum also participate in a long-term equity plan.
Illustration of application of current remuneration policy
The following charts illustrate the operation of the Directors’ Remuneration Policy for the current Executive Directors (CEO and CFO),
under three different performance scenarios: ‘Fixed pay’, ‘Target’, and ‘Maximum’.
The Maximum scenario includes an additional element to represent 50% share price growth from the date of grant to vesting.
CEO – Itai Pazner
Maximum
Fixed
Target
Minimum
$’000
$- $1,000
38%24%
40%
100%
$1,222k
30% 30%
$3,130k
38%
$5,992k
$2,381k
$2,000 $3,000$4,000 $7,000$6,000$5,000
Total: $5,038k
Long-term incentive
Short-term incentive
Maximum
Target
Minimum
$’000
$- $500
30% 35%
46%
100%
$610k
27% 27%
$1,318k
35%
Total: $2,027k
$1,000 $1,500 $2,000 $2,500
LTIP value with 50% share price growth
Fixed
Long-term incentive
Short-term incentive
LTIP value with 50% share price growth
CFO – Yariv Dafna
Maximum
Fixed
Target
Minimum
$’000
$- $1,000
38%24%
40%
100%
$1,222k
30% 30%
$3,130k
38%
$5,992k
$2,381k
$2,000 $3,000$4,000 $7,000$6,000$5,000
Total: $5,038k
Long-term incentive
Short-term incentive
Maximum
Target
Minimum
$’000
$- $500
30% 35%
46%
100%
$610k
27% 27%
$1,318k
35%
Total: $2,027k
$1,000 $1,500 $2,000 $2,500
LTIP value with 50% share price growth
Fixed
Long-term incentive
Short-term incentive
LTIP value with 50% share price growth
Assumptions:
• Fixed: Shows fixed remuneration only, base salary as at
1 January, taxable benefits (as disclosed for the previous
financial year and excluding any benefits related to
relocation for the CFO) and pension.
• Target: Shows fixed remuneration plus 50% of the maximum
annual bonus opportunity and 50% of the LTIP award.
• Maximum: Shows fixed remuneration and maximum annual
bonus (200% of salary for the CEO and 150% of salary for
the CFO) and LTIP (200% of salary for the CEO and 150%
of salary for the CFO). The Maximum scenario includes an
additional element to represent 50% share price growth
from the date of grant of the LTIP to vesting.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
90
Annual Report on Remuneration
This Annual Report on Remuneration together with the Chair’s Annual Statement, will be subject to an advisory vote at the Annual
General Meeting to be held in June 2022. The information on page 93 with respect to Directors’ Emoluments and onwards through
page 103 has been audited.
Operation of Remuneration Policy for 2022
Base salaries
As referred to in the Chair’s Annual Statement, the CFO was appointed on a below market salary and has not received a salary
increase since his appointment on 1 November 2020. The CFO’s salary is increased to £350,000 from 1 January 2022. Although
this increase is above the workforce average, it recognises his performance in role, skills and experience with the resulting salary
still below market.
The CEO’s salary is increased in line with the workforce in Israel.
Director 2022 2021 Increase
CEO ILS2,972,986 ILS 2,858,640 4%
CFO £350,000 £320,000 9.4%
Annual bonus
The CEO’s maximum bonus opportunity is 200% of salary and the CFO’s maximum bonus opportunity is 150% of salary.
The Annual bonus performance measures and weightings for 2022 are as follows:
Metric Weighting
Group adjusted EBITDA 50%
Group Revenue excluding the US business 20%
Strategic objectives 30%
Total 100%
The key focus areas for the strategic objectives are set out below focusing on continued growth in the US (25%), integration of
the William Hill business (30%), regulation (25%) and safer gambling (20%).
The Committee has set EBITDA and Revenue targets for the annual bonus based on expected performance for the 888 business.
The Committee will review the bonus measures and targets, including the weighting to the strategic objectives, following the William
Hill acquisition and consider whether any changes are required.
The actual strategic objectives and the targets for the financial measures are considered commercially sensitive at this time.
Full retrospective disclosure of targets and performance against these including any adjustments as a result of the William Hill
acquisition will be disclosed in next year’s report.
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91
DIRECTORS’ REMUNERATION REPORT cont.
Long-term incentive plan
Award levels
The CEO will be granted an award under the 888 Long Term Incentive Plan 2015 of 200% of salary and CFO will be granted
an award of 150% of salary.
Performance conditions
For 2022 the performance conditions will continue to be based 50% on adjusted earnings per share growth targets and 50%
on relative TSR.
Target ranges
The targets for the 2022 awards are set out below. Straight line vesting will occur between target points. The EPS targets have been
set based on EPS growth for the current 888 business. The Committee will review the targets following the acquisition of the William
Hill business and make any adjustments considered appropriate to take into account the expected performance of the larger
business. Any adjustment to targets will be fully disclosed in the 2022 Remuneration Report.
Measure
Weighting
(% of max award)
Threshold
(25% of max vesting)
Maximum
(100% of max vesting)
Relative TSR* 50% Median Median + 10% p.a.
compounded
Adjusted EPS 50% 3% CAGR 9% CAGR
* The TSR peer group for 2022 has been reviewed and Gamesys has been removed due to M&A activity. Bally’s Corporation will be added to the peer group. The 2022 peer
group therefore comprises Bally’s Corporation., Betsson AB, Flutter Entertainment plc, Entain plc (formerly GVC Holdings plc), Kambi Group plc, Kindred Group plc, LeoVegas
AB, Playtech plc and Rank Group plc.
The 2022 awards will be subject to a two-year post vesting holding period.
Pension and benefits
888 offers a defined contribution pension scheme (via outsourced pension providers) or cash payment in lieu of pension. Itai Pazner
receives a contribution of 14.89% of base salary, including a contribution for loss of working capacity and Yariv Dafna 15% of base
salary. The pension contributions received by the Executive Directors are aligned to those available to the majority of the workforce
in their country of appointment.
Benefits for 2022 are the same benefits provided in 2021 including additional benefits paid to the CFO in respect of his relocation
to the UK and are in line with our policy.
Chair and Non-Executive Directors fees
The Non-Executive Director fees will remain unchanged from 2021, with the exception of the introduction of a membership fee for
the ESG committee.
• Chair’s fee: £320,000;
• Non-Executive Director fee: £90,000;
• Senior Independent Director fee: £20,000;
• Chair of a Board committee (inclusive of membership fee): £15,000; and
• Membership of Audit, Remuneration or ESG committee: £5,000.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
92
Remuneration paid to Executive Directors for service in 2021
The following table presents the Executive Directors’ emoluments in respect of the year ended 31 December 2021 (all amounts are
in US$‘000).
Executive Directors
1
Salary
2
$’000
Taxable
benefits
3
$’000
Annual
bonus
4
$’000
Long-term
incentives
5
$’000
Pension
6
$’000
Total
$’000
Total
fixed
pay
$’000
Total
variable
pay
$’000
Itai Pazner, CEO 2021 885 121 1,431 2,682 132 5,251 1,138 4,113
2020 762 103 1,132 626 114 2,737 979 1,758
Yariv Dafna, CFO 2021 440 418 570 — 66 1,494 924 570
(01 Nov 2020
onwards)
2020 71 9 98 — 11 189 91 98
1 Directors’ remuneration is converted from Sterling and New Israeli Shekels into US$ at the average rate of exchange for the relevant month it was paid save for the annual
cash bonus which is converted into US$ at the year end exchange rate.
2 Salaries for 2021 were ILS 2,858,640 for Itai Pazner and £320,000 for Yariv Dafna.
3. Benefits for Itai Pazner include convalescence and health insurance for Itai Pazner and his family, contribution to “study fund” up to the Israeli tax-free ceiling, car allowance
and meals allowance; For Yariv Dafna include relocation related payments including housing, and schooling, and one-off costs in association with his move from Israel to the
UK (£259,000) as well as car allowance and health, disability and life insurance; (£49,000).
4 A breakdown of the 2021 annual bonus targets and the extent of their achievement is set out overleaf.
(i) Out of the total bonus payment made to Itai Pazner of ILS 4,459,478 (total of 156% of salary), of which an amount equal to 100% of salary (ILS 2,858,640) is paid in cash,
and the excess portion above 100% of salary (ILS 1,600,838) is to be deferred into shares under the DSBP.
(ii) Out of the total bonus payment made to Yariv Dafna of GBP 422,400 (total of 132% of salary), of which an amount equal to 100% of salary (GBP 320,000) is paid in cash,
and the excess portion above 100% of salary (GBP 102,400) is to be deferred into shares under the DSBP.
5 Performance-based long-term incentives are disclosed in the financial year in which the performance period ends. LTIPs for the single total figure in 2021 are the value of
the 2019 LTIP awards, for which the performance period ended on 31 December 2021, and will vest in 2022. The value is based on the average share price for the last three
months of FY21 of $4.75 compared to a share price on the date of grant of $2.18 (£1.67). The value will be restated in the 2022 Annual Report on Remuneration using the
actual share price on vesting. The 2018 LTIP value has been restated to reflect the actual share price on vesting of $4.89 (£3.53).
6 888 offers a defined contribution pension scheme (via outsourced pension providers) or cash in lieu of pension. In accordance with standard practice in Israel, Itai Pazner
is granted personal pension scheme contributions in an amount of 14.1% of base salary, in addition to 0.8% of base salary contribution Yariv Dafna receive a cash payment in
lieu of pension in the amount of 15% of base salary.
Non-Executive Directors’ and Chair’s fees
Current Non-Executive Directors
Fee
$’000
Other
$’000
Total
$’000
Zvika Zivlin
1
2021 59 — 59
2020 153 — 153
Anne De Kerckhove 2021 193 — 193
2020 144 — 144
Mark Summerfield 2021 156 — 156
2020 140 — 140
Limor Ganot
2
2021 134 — 134
2020 49 — 49
Lord Mendelsohn
3
2021 379 — 379
2020 36 — 36
Brian Mattingley (Executive Chairman)
4, 5
2021 110 6 116
2020 411 23 434
1 Zvika Zivlin stepped down from the Board position on 20 May 2021.
2 Limor Ganot was appointed as a Non-Executive Director on 1 August 2020.
3 Lord Mendelsohn was appointed as a Non-Executive Director on 23 September 2020 and Chair of the Board on 31 March 2021.
4 Brian Mattingley stepped down from the Board on 31 March 2021.
5 “Other” for Brian Mattingley reflects reimbursement of expenses connected with his role.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
93
DIRECTORS’ REMUNERATION REPORT cont.
Annual bonus payments in respect of 2021 performance
The annual bonus opportunity was 200% of base salary for the CEO and 150% of salary for the CFO with 60% of the bonus for the
CEO and 70% of the bonus for the CFO determined by reference to challenging adjusted EBITDA targets based around budget,
10% determined by US revenue targets for the CEO and 30% based on strategic objectives for both Directors.
Based on performance against these performance measures in 2021, 78% of maximum is payable for the CEO and 88% of maximum
is payable for the CFO. Annual bonus in excess of 100% of salary is deferred into shares in one-third tranches for one, two and three
years. This deferral results in 36% deferral of the total bonus paid for the CEO and 24% for the CFO.
Financial performance
The extent to which the adjusted EBITDA and revenue performance conditions in respect of 2021 performance were achieved are
as follows:
Performance Measures Weighting
Threshold
(25% pay-out)
Target
(50% pay-out)
Max
(100% pay-out)
Actual
performance
Bonus
awarded for
that element
Adjusted EBITDA 60% for CEO
70% for CFO
$126.0m $132.6m $139.2m $166.5m 100%
of maximum
Revenue 10% for CEO $26.2m $28.3m $30.4m $22.0m 0% of maximum
EBITDA performance
To enable performance to be determined and tested on the basis on which the targets were originally set, the Committee has
determined a range of criteria, which have been applied consistently for several years. On this basis reported adjusted EBITDA
is adjusted to take into account of:
• the Group’s withdrawal from any markets during the year, to provide an assessment of the underlying performance of the core
business;
• changes to gaming taxes arising in the year that were not included at the start of the year when the targets were set; and
• movements in foreign exchange rates from budgeted rates (like-for-like adjusted EBITDA growth is calculated on a constant
currency basis).
The Committee agreed the following adjustments to the 2021 reported adjusted EBITDA for bonus purposes.
2021
Reported
(US$ million)
Adjustments
(US$ million)
Adjusted
EBITDA
(US$ million)
Adjusted EBITDA $165.0
– Constant currency adjustment ($9.3) $155.8
– Forced exit of markets $7.6 $163,4
– New gaming taxes $3.1 $166.5
Like-for-like Adjusted EBITDA $166.5
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
94
Strategic performance
Set out below are the strategic objectives set for the Executive Directors and performance against them.
OBJECTIVE WEIGHTING OBJECTIVES PERFORMANCE SCORE
US expansion
40% a) Accelerate 888’s brand
presence by signing a deal with
a strategic partner on terms
acceptable to the Board 20%
b) Secure market access deals in
two additional states 10%
c) Implement the new 888
platform in three US states 10%
a) An agreement with Authentic
Brands Group was signed in
June 2021 to launch Sports
Illustrated Sportsbook with the
first State launch completed
b) Market access deals have
been secured in Virginia and a
second State still to be publicly
disclosed
c) 888 platform implemented in
Pennsylvania, Colorado and
Michigan
36% out
of 40%
Regulatory
compliance and
safer gambling
35% a) Conclude the UKGC
compliance assessment and
licence review
b) Complete Control Centre
rollout in regulated markets to
cover at least 90% of non-US
regulated revenues
No payment under this element
reflecting the assessment and
findings of the UKGC
0% out
of 35%
Market/
product focus
15% a) Realise the budgeted
accumulated growth in
Romania, Sweden, Portugal,
Canada and Ireland
b) Complete the Bingo sale;
alternatively implement an
internal reorganisation and
optimisation plan
c) Sports revenue through
Spectate platform to achieve
target set by the Board
a) Growth achieved significantly
above budget (22.6% above
budget)
b) Bingo sale was signed and
separation processes are
ongoing
c) Target achieved
15% out
of 15%
Operational
excellence/
people agenda
10% a) Achieve at least 80% of the
hiring plan to support US
growth and business expansion
b) Development and Board
approval of five-year strategic
plan
c) Development and Board
approval of ESG strategy,
including development of
employee engagement
d) Workforce strategy to reduce
average employment cost
a) The plan to set a more robust
organisation to support the US
growth was executed
b) Board approval of five-year
Acceler8 strategic plan
c) ESG strategy developed
with Board approval and
establishment of ESG
operational committee
d) Workforce employment cost
strategy developed but
not executed in light of the
different M&A activity
9% out
of 10%
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
95
DIRECTORS’ REMUNERATION REPORT cont.
Total bonus payable for 2021
Director
Adjusted
EBITDA
(% payout
of 60% for
CEO and
70% for CFO)
US revenue
(% payout
of 10% for
CEO only)
Strategic
objectives
(% payout
of 30%)
Total payout
(% of
maximum)
Total payout
(% of salary)
Total payout
$’000
Itai Pazner 60% 0% 18% 78% 156% $1,431
Yariv Dafna 70% N/A 18% 88% 132% $570
Long-term incentive awards with performance period ending in the year ended 31 December 2021
Long-Term Incentive Plan
The 2019 LTIP awards have a performance period that ended on 31 December 2021 and the awards are due to vest in 2022. The
awards are based solely on TSR performance. In determining the 2019 award performance conditions, the Committee considered
the increasingly difficult regulatory environment in which 888 operates and the difficulty at the time of setting accurate long-term
financial performance conditions for the next three-year period. In this context, the Committee concluded a single TSR performance
condition provided a strong alignment of interest between executives and shareholders and was appropriate.
The table below sets out the achievement against the TSR performance condition, resulting in total vesting of 88.5% of maximum.
TSR
1
Performance level Performance required % vesting
Below threshold Below median 0%
Threshold Median = 75.1% 25%
Stretch or above 33% above median = 133.0% 100%
Actual achieved 123.4% 88.5%
1 TSR peer group comprises GVC Holdings, Sportech, Playtech, Paddy Power Betfair, William Hill, Betsson AB, International Game Technology, JPJ Group, Kindred Group and
OPAP SA.
In addition to performance against the TSR condition, for vesting the Committee determined at the time the award was granted that
it must be satisfied that the Company’s TSR is reflective of underlying financial performance. The Committee is comfortable with the
level of vesting determined by the TSR target and in reaching this conclusion has noted that absolute TSR over the period was strong
and reported adjusted earnings per share has grown from 20.2¢ for FY18 to 27.3¢ for FY21 growth of 11% CAGR.
Details of the level of vesting for the Chief Executive Officer and the actual number of shares and estimated value in respect of his
awards granted under the 2019 LTIP, based on the above, is shown in the table below:
Executive
Number of
awards
at grant
Number of
awards
to lapse
Number of
awards
to vest
Dividend
accrual on
vested awards
value
1
US$
Value of
awards
excluding
dividend
accrual
2
US$
Itai Pazner 638,332 73,408 564,924 0 2,681,766
1 Dividends accrue on awards at the date of a dividend payment to the date of vesting and upon exercise the value of the accrued dividends is paid to the employee on the
number of vested awards.
2 The value of the vested shares is based on the share price of US$4.7471 (based on the exchange rate of 1.35) being the average share price for the last three months of 2021.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
96
Scheme interests awarded during the year
The table below sets out the grants under the 888 Holdings plc Long Term Incentive Plan in 2021, which includes a pro-rated 2020
LTIP award granted to Yariv Dafna that is subject to the same performance conditions as the CEO’s 2020 LTIP award, and the
Deferred Share Bonus Plan awards made in relation to the 2020 bonus.
Executive Award Type Grant date
Number of
awards
granted
Face value
of awards
granted
1
Face value
of awards
as % salary
% vesting
at threshold
performance
Itai Pazner LTIP
2
18-Mar-21 358,810 $1,739,230 200% 25%
Deferred share bonus 18-Mar-21 63,735 $308,937 N/A NA
Yariv Dafna LTIP
2
18-Mar-21 137,733 $667,622 150% 25%
LTIP
3
18-Mar-21 34,433 $166,904 37.50% 25%
Deferred share bonus
4
18-Mar-21 5,930 $28,744 N /A NA
1 Face value was calculated using share price on the date of grant, which was £3.485 (18 March 2021). The awards are awards of Ordinary Shares.
2 These awards are due to vest subject to performance conditions being met at the end of the performance period ending 31 December 2023. The award is subject 50% to a
TSR performance condition versus a peer group comprised of Betsson AB, Flutter Entertainments plc (formerly Paddy Power Betfair plc), Gamesys Group plc, GVC Holdings
plc, Kambi Group plc, Kindred Group plc, LeoVegas AB, Playtech plc and Rank Group plc. (25% of the TSR awards vest for median performance with full vesting achieved for
out-performance the median plus 10% p.a.). The remaining 50% is subject to an adjusted EPS growth performance condition of 3% CAGR to 9% CAGR.
3 These awards are due to vest subject to performance conditions being met at the end of the performance period ending 31 December 2022. The award is subject 50% to a
TSR performance condition versus a peer group comprised of Betsson AB, Flutter Entertainments plc (formerly Paddy Power Betfair plc), Gamesys Group plc, GVC Holdings
plc, Kindred Group plc, Sportech, Playtech plc, Rank Group plc and William Hill. (25% of the TSR awards vest for median performance with full vesting achieved for out-
performance the median plus 10% p.a.). The remaining 50% is subject to an adjusted EPS growth performance condition of 3% CAGR to 9% CAGR.
4 The Deferred Share Bonus plan awards will vest in equal tranches one, two and three years from the date of grant.
Loss of office payments and payments to past Directors
There were no loss of office payments to Directors in the year.
Aviad Kobrine stepped down from his role as CFO on 1 November 2020. Mr Kobrine received salary, benefits and pension contribution
for the balance of his notice period to 24 January 2021, totalling $48,363. Mr Kobrine’s 2019 LTIP award will vest at 88.5% of maximum
on the normal vesting date pro-rated for service.
Directors’ shareholdings and share interests
The Executive Directors are required to build and maintain a shareholding in 888 worth two times their annual salary as set out
in the Remuneration Policy. The CEO has met the requirement and the CFO, only appointed on 1 November 2020, has yet to meet
the requirement.
Details of the Directors’ interests (and of their connected persons) in shares as at 31 December 2021 are shown in the table below.
There were no changes in the Directors’ interests in shares between 31 December 2021 and the date of this Report.
Number of Ordinary Shares at 31 December 2021
Director
Legally
owned
Unvested
shares with
performance
conditions
Unvested
shares
without
conditions
Unvested
options
1
with
performance
conditions
Unvested
options
1
without
performance
conditions
Vested
unexercised
options
Total
Total for
shareholding
guideline
2
%
achievement
against
shareholding
guideline
2
Itai Pazner 647,857 1,895,474 — — 78,098 7,181 2,628,610 733,136 324%
Yariv Dafna — — — 172,166 5,930 — 178,096 5,930 6%
Mark
Summerfield 32,412 — — — — — 32,412 — N/A
Anne De
Kerckhove — — — — — — — — N/A
Lord Jonathan
(Jon)
Mendelsohn 60,409 — — — — — 60,409 60,409 N/A
Limor Ganot — — — — — — — — N/A
Brian Mattingley
3
142,857 — — — — — 142,857 142,857 N /A
Zvika Zivlin
3
— — — — — — — — N/A
1 Nil Cost Options.
2 The Executive Directors are required to build and maintain a shareholding equivalent to 200% of base salary. Shares counting towards this guideline include legally owned
shares and fully vested but unexercised nil-cost options (valued on a net of tax basis). Achievement against the guideline holding is calculated using the share price at 31
December 2021 of £3.010. FX ILS/GBP = 4.1.
3 Shares held on the date they stepped down from the Board.
No Director was materially interested during the year in any contract which was significant in relation to the business of 888.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
97
DIRECTORS’ REMUNERATION REPORT cont.
Performance graph
The following graph shows 888’s performance*, measured by TSR, compared with the performance of the FTSE 250 Index.
The Directors consider that the FTSE 250 Index is the most appropriate comparator benchmark as it has been a member
of this index for a significant period of the time covered by the chart.
31 Dec
2011
31 Dec
2012
31 Dec
2013
31 Dec
2014
31 Dec
2015
31 Dec
2016
31 Dec
2017
31 Dec
2018
31 Dec
2020
31 Dec
2021
31 Dec
2019
888 Holdings
FTSE 250
0
200
400
600
800
1,000
1,200
* 888 Holdings plc Ordinary Shares of GBP 0.005 each, being the shares of the Company’s equity share capital whose listing or admission to dealing has resulted in the
Company falling within the definition of “quoted company”.
Total remuneration history for CEO
The table below sets out the total single figure remuneration for the CEOs over the last ten years with the annual bonus paid as a
percentage of the maximum and the percentage of long-term share awards where the performance period determining vesting
ended in the year.
2012
1,2
2013 2014 2015
3,4
2016
5
2017 2018
2019
Itai
Frieberger
2019
6
Itai
Pazner 2020 2021
Total remuneration
($000s) 1,060 1,275 1,331 5,415 1,855 10,771 2,518 465 1,728 2,567 5,251
Annual bonus (%) 100% 100% 100% 100% 100% 100% 29.2% 74.6% 74.6% 92.5% 78%
LTIP vesting (%) 0% 0% 0% 59% 100% 100% 73.8% 30.6% 30.6% 89.9% 88.5%
1 Brian Mattingley was appointed as CEO on 27 March 2012.
2 Brian Mattingley’s total remuneration in 2015 included a phantom award granted to him on 27 March 2012 and which vested on 27 March 2015.
3,4 Reflects Brian Mattingley’s tenure as CEO until 13 May 2015.
5 Itai Frieberger was appointed as CEO on 2 March 2016 and stepped down as CEO on 23 January 2019. Remuneration is salary, benefits, pension and annual bonus for the
period as CEO and the total LTIP value for 2019.
6 Itai Pazner was appointed as CEO on 24 January 2019. Remuneration is salary, benefits, pension and annual bonus for the period as CEO and the total LTIP value for 2019.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
98
Percentage change in Director remuneration compared to the average for other employees
The following table sets out the percentage change in salary, taxable benefits and annual bonus from financial year 2019 to financial
year 2020 and financial year 2020 to financial year 2021, for Directors and employees of the Group, taken as a whole. Exchange
rates were normalized for comparative years in order to neutralise foreign exchange effects.
Change 2021 vs 2020 Change 2020 vs 2019
Base salary Benefits Bonus Base salary Benefits Bonus
Itai Pazner
1
9% 10% 23% 4% −2% 29%
Yariv Dafna
2
N/A N/A N/A N/A N/A N /A
Brian Mattingley
3
N/A N/A N/A 0% N/A N/A
Mark Summerfield
4
4% N/A N/A N/A N /A N/A
Zvika Zivlin
5
N/A N/A N/A 0% N/A N/A
Anne De Kerckhove
6
26% N/A N/A 12% N/A N/A
Jon Mendelsohn
7
N/A N/A N/A N/A N/A N /A
Limor Ganot
8
N/A N/A N/A N/A N/A N /A
Employees
9
−2% −1% −14% 0% −7% 88%
1 As set out in last year’s remuneration report, the CEO received a 9.1% salary increase for 2021 reflecting his performance and increased role and responsibilities since his
appointment and the increase in scale and complexity of the business.
2 Yariv Dafna first appointed 1 November 2020.
3 Brian Mattingley stepped down on 20 May 2021.
4 Mark Summerfield joined the ESG committee during the year.
5 Zvika Zivlin stepped down 20 May 2021.
6 Anne De Kerckhove took over as Remuneration Committee Chair during the year following Zvika Zivlan’s retirement and was also appointed Senior Independent Director
on 17 March 2021 and joined the ESG committee during the year.
7 Lord Mendelsohn was first appointed to the Board on 23 September 2020 and Chair of the Board on 31 March 2021.
8 Limor Ganot first appointed 1 August 2020.
9 Employee numbers were calculated on a per average head count basis.
• The salary figure includes base salary together with other payments made to the employees (e.g. sick pay, vacation pay), but excluding discretionary bonuses. The benefits
figure includes benefits granted to employees which are not part of salary (e.g. medical insurance, meals, further education funds).
• Pension amounts are not included in benefits.
• The short term incentives figure solely includes bonuses, which are based on an estimation by the company based on the bonus accrual, since bonuses are generally paid
to Group employees in April in respect of the previous financial year.
321
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Annual Report and Accounts 2021
99
DIRECTORS’ REMUNERATION REPORT cont.
CEO Pay ratio
Method
25th
percentile
50th
percentile
75th
percentile
2021 A 1:62 1:48 1:35
2020 A 1:33 1:26 1:19
2019 A 1:25 1:19 1:15
CEO
25th
percentile
50th
percentile
75th
percentile
Salary $885,000 $59,000 $78,000 $111,000
Total pay and benefits $5,251,000 $85,000 $110,000 $148,000
The table above sets out the CEO pay ratio for 2019 to 2021. The ratios have been calculated as far as practicable following the
methodology in Option A, as this is the most accurate method of calculation. The CEO pay is compared to the pay of our Israeli
employees at the 25th, 50th and 75th percentile.
2021 has been another strong year for 888 which is reflected in the incentive outcomes for the year. The increase in the ratio for 2021
results from the increase in the CEO’s salary and annual bonus as well as the high level of incentive outcome as a result of the very
strong performance of the business and the exceptional share price performance which other eligible Group employees have also
benefited from. $1,451,854 of the CEO’s total pay for 2022 is as a result of share price performance over the vesting period of the
2019 LTIP award.
The overall structure of the remuneration policy for Executive Directors is broadly consistent with that for other senior employees,
i.e. with a significant focus on performance related pay, but reflects the additional risks and responsibilities borne by the
Executive Directors.
The reward policies and practices for our employees are aligned to those set for the Executive Directors, including the CEO and
on this basis the Committee is satisfied that the median pay ratio is consistent with the pay, reward and progression policies across
the 888 Group employees.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 2
Governance
100
Relative importance of spend on pay
The following graph sets out the actual expenditure by 888 in financial years 2020 and 2021 on items that were the most significant
outgoings for 888 in the last financial year, including on remuneration to Group employees.
0
50
100
150
200
250
300
350
Employee pay
and benefits*
US$ millions
143
142
237
306
33
61
172
197
Marketing expenses** Dividends*** Tax****
-1%
+29%
+85%
+14%
2020
2021
The comparables chosen were the following:
* the employee pay figure includes employee benefits in accordance with the financial statements (including both staff costs and share benefit charges);
** marketing expenses – This reflects the amount invested in development of the future revenue stream of 888 driven by customer acquisition;
*** dividends – This reflects amounts distributed to shareholders;
**** taxes and duties – This is a necessary cost of doing business in a regulated business environment.
Calculation of the comparables is as set out in the 2021 Consolidated Income Statement and Notes to the Financial Statements.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
101
DIRECTORS’ REMUNERATION REPORT cont.
Committee members, attendees and advice
The Remuneration Committee consists solely of Non-Executive Directors. Zvika Zivlin chaired the Committee until the 2021 AGM where
he stepped down from the Board, Anne de Kerckhove was a member of the Committee until the 2021 AGM where she took over as
Committee Chair. Committee members during the year include Mark Summerfield, Lord Mendelsohn until 31 March 2021 when he was
appointed Chair of the Board and Limor Ganot from 1 April 2021. Details of attendances at Committee meetings are contained in
the statement on Corporate Governance on pages 64 and 65. The Chair of the Board attends meetings by invitation. Members of
the management team attend meetings by invitation, and where appropriate, but no individual is present when their own specific
remuneration arrangements are determined.
The Remuneration Committee’s remit is set out in its Terms of Reference which are available at corporate.888.com/investor-relations/
corporate-governance/board-committees.
Remuneration Committee adviser
Korn Ferry was appointed Remuneration Committee adviser to 888 on 30 November 2018 following a tender process.
The primary role of the adviser to the Committee is to provide independent and objective advice and support to the Committee’s
Chair and members. Korn Ferry has discussions with the Committee Chair on a regular basis to discuss Executive and wider Group
remuneration matters, reporting, regulation, investor views and process. Korn Ferry does not provide any other services to 888. The
Committee undertakes due diligence periodically to ensure that its advisers remain independent and is satisfied that the advice that
it receives from Korn Ferry is objective and independent. Korn Ferry also is a signatory to the Remuneration Consultants Group Code
of Conduct which sets out guidelines for managing conflicts of interest and has confirmed to the Committee its compliance with the
Remuneration Consultants Group Code.
The total fees paid to Korn Ferry in respect of its services to the Committee for the year ending 31 December 2021 were £80,000
(2020: £60,000). Fees are charged on a ‘time spent’ basis.
Engagement with stakeholders
The Committee includes as part of its annual agenda consideration and review of workforce policies and practices and invites
members of the management team to attend Committee meetings to provide input into the Committee’s considerations. A key part
of the Group’s SVP for Human Resources and Chief Operating Officer’s roles supported by the CEO are to engage with the wider
workforce and views and feedback on remuneration are provided to the Committee and wider Board. The Company engages with
its workforce through a number of different channels (as set out in more detail on pages 48 and 49). Engagement with the workforce
to explain broader pay policies and practices and the alignment to the Executive Directors’ Remuneration Policy is carried out
throughout the year focusing on different elements of pay at different times in line with the Group’s annual performance, strategy and
reward agenda, through a variety of existing engagement channels including town halls and the cascade of Group communication
by the Chief Executive Officer to his key team and then throughout the organisation.
The Committee is committed to having a transparent and constructive dialogue with our investors and consults with its investors
to seek feedback on any proposed policy changes and significant operation of policy changes. Last year’s Remuneration Report
noted that the Committee had in advance of the 2021 AGM written to investors representing over 80% of 888’s share capital to
seek feedback on changes proposed to our Directors’ Remuneration Policy. The Board understood from our engagement that some
shareholders and one of the proxy agencies had concerns about the proposals. We have sought to address the concerns raised
about annual bonus disclosure and have committed to review and bring into line with investor expectations the annual bonus deferral
structure as part of a wider remuneration review following closure of the acquisition of the non-US William Hill business. As set out in
the Chair’s Annual Statement, since the 2021 AGM 888 has continued its engagement with shareholders discussing a broad ranging
of remuneration matters including the rationale for 2021 remuneration decisions, gender pay, safer gambling and the development
of the Group’s ESG strategy. Our engagement with investors will continue as we carry out the remuneration review noted above.
888 HOLDINGS PLC
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Statement of shareholder voting at AGM
Details of votes cast for and against the resolutions to approve the Annual Report on Remuneration and the Remuneration Policy at
the 2021 AGM are shown below.
Advisory Vote to approve
Annual Report on Remuneration
(at 2021 Annual General Meeting)
Advisory Vote to approve
Remuneration Policy
(at 2021 Annual General Meeting)
Total number
of votes % of votes cast
Total number
of votes % of votes cast
For 271,974,716 94.70% 215,388,197 75.72%
Against 15,232,499 5.30% 69,066,028 24.28%
Vote Withheld 4,212 2,757,202
Approved by the Board of Directors and signed on behalf of the Board:
ANNE DE KERCKHOVE
Chair of the Remuneration Committee
8 March 2022
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Annual Report and Accounts 2021
103
AUDIT COMMITTEE REPORT
Annual statement
Dear Shareholder,
The Committee was kept busy during the year with a number
of potential transactions, including the sale of the Company’s
Bingo business and the proposed acquisition of William Hill
International. However, the Committee did not neglect its
ongoing role of reviewing the key risks facing the Company and
its financial information, ensuring constructive, yet independent
and robust, challenge and support to both management and our
internal and external auditors. I would once again like to thank
my colleagues, Anne de Kerckhove and Limor Ganot for their
support during an often hectic year!
In this letter I explain to shareholders the responsibilities of the
Committee, highlighting those of particular importance this
year. The pages following contain more detail on the matters
considered.
During the year, the Audit Committee has continued to carry out
a key role within the Group’s governance framework, supporting
the Board in monitoring and reviewing the systems for risk
management, internal control and financial reporting.
At the request of the Board, the Committee reviewed this
Annual Report and advised it considers sufficient information
has been provided to give shareholders a fair, balanced and
understandable account of the business and allow them to
assess its position and performance, business model and
strategy. It also assessed the Group’s viability, in line with
the Code requirements, prior to reporting to the Board for
approval. Further, the Committee ensured that the financial
performance aspects of all communications with shareholders
were carefully considered.
While risk management is a Board responsibility, the Committee
has worked with the Board and Group management to ensure
that significant risks are considered on an ongoing basis and
that appropriate responsibilities and accountabilities for the
related controls have been set. An associated Committee
responsibility is to review the scope, nature and effectiveness of
the work of the internal audit team, as well as ensuring that the
business responds to the recommendations made.
Internal audit work is conducted by Deloitte and the scope of
their plan is agreed with both management and the Committee
to ensure it helps the Board consider the effectiveness of
controls over certain of the significant risks disclosed in these
accounts. I commend both Deloitte and management for
ensuring that the planned work for the year was completed
despite both the operational constraints arising from the
pandemic and the extensive M&A activity.
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The Committee monitors and reviews the effectiveness and key
aspects of the external audit process, including the annual audit
plan and audit findings, as well as the auditors’ independence
and objectivity. It also recommends the audit fee to the Board
and sets the Company’s policy on the provision of non-audit
services by the external auditor. EY Gibraltar is the Company’s
statutory auditor including for the purposes of issuing an audit
report pursuant to the Gibraltar Companies Act 2014. EY UK is
the auditor for the purposes of the Company preparing financial
statements as required pursuant to the UK Listing Rules and the
Disclosure and Transparency Rules.
Further information on the Committee’s responsibilities and the
way they were discharged are available on 888’s corporate
website: corporate.888.com. In light of the migration of tax
residence of 888 Holdings plc to the UK in January 2022, the
Committee’s terms of reference were amended to allow for
meetings of the Committee also to be held in the UK.
We seek to respond to shareholders expectations in our
reporting and would welcome feedback. I am available to speak
with shareholders at any time and shall also be available at the
Annual General Meeting in June 2022 to answer any questions.
MARK SUMMERFIELD
Chair of the Audit Committee
8 March 2022
HIGHLIGHTS OF THE COMMITTEE’S WORK
DURING THE YEAR WERE CONSIDERATIONS OF:
Topic
The impact of changes to the complex legal and regulatory
environment in which 888 operates on its business, sector and
market, together with the Group’s ongoing engagement with
regulatory bodies.
Challenges raised
The Committee examined management’s assessment of legal
and regulatory risks in key markets, focusing on any changes
in the environment and communication with regulators,
together with the appropriateness of Group’s response.
This included overseeing management’s full review of the
Company’s business risk assessment, supported by leading
legal and AML advisers, which was submitted to the UK
Gambling Commission during 2021.
Topic
888’s exposure to corporation tax, gaming duties, VAT and
similar taxes.
Challenges raised
The Committee considered the advice received and
challenged the appropriateness of the conclusions reached
by management on key tax and gaming duty matters. It also
considered the analysis and conclusions reached by EY on
the same matters as part of their audit work. The Committee
furthermore reviewed the terms of the Company’s settlement
with the Israeli Tax Authority which was concluded in December
2021, as well as challenging and reviewing the impact of the
agreement on the Company’s overall tax position.
Topic
The carrying value (including goodwill) of the US and the
Bingo businesses.
Challenges raised
The Committee carefully considered the prospects of the
Bingo businesses and concluded that no impairment was
required.
The considerable opportunities provided by the regulation
of certain US states and the Group’s plans to address them
meant the Committee concurred with management’s view
that no impairment of the US B2C business was required.
Topic
The adequacy of 888’s IT systems and controls together with
a review of management’s response to cyber-attack and
incidents of attempted fraud.
Challenges raised
The Committee examined management’s and the internal
auditors’ reports on cyber security and fraud. Discussions
with management led to support for a proposal to further
strengthen the Group’s defences, including the decision to
outsource certain functions.
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HIGHLIGHTS OF THE COMMITTEE’S WORK
DURING THE YEAR WERE CONSIDERATIONS OF:
Topic
The assessment of the risks facing the business.
Challenges raised
The Committee reviewed the risk register and risk appetite
statement to ensure that it remains an accurate and relevant
reflection of the Board’s approach to risk management.
Topic
The viability statement and going concern statement
prepared by management.
Challenges raised
The Committee reviewed management’s analysis of
the Company’s going concern and viability statement,
including updated forecasts and downside scenarios that
better reflected the anticipated operating and economic
environment. It concluded that the Company has adequate
resources to continue in operational existence for the
foreseeable future.
Topic
888’s anti-bribery, anti-money laundering and whistleblowing
obligations.
Challenges raised
The Committee reviewed the Company’s policies to ensure
they remain relevant to the Company’s business and the
regulatory environment in which it operates.
AUDIT COMMITTEE REPORT cont.
The Group’s corporate governance arrangements, including
the risk register, going concern and viability statements and
corporate policies will all be thoroughly reviewed during 2022
in light of the proposed acquisition of William Hill International
and the accompanying financing announced by the Company
in 2021.
Committee composition
During 2021, the Committee comprised at least three
independent Non-Executive Directors, being Mark Summerfield,
Limor Ganot (who joined the Committee on 1 April 2021 when
Lord Mendelsohn stepped down due to taking up his role as
Chair of the Board) and Anne de Kerckhove. Zvika Zivlin also
served on the Committee until 20 May 2021 when he stepped
down from the Board.
Two members constitute a quorum. The Committee requires
the inclusion of at least one financially qualified member with
recent and relevant financial experience. The Committee Chair
fulfilled that requirement. The Committee has competence
relevant to the online gaming sector and all members of the
Committee have an understanding of financial reporting, 888’s
internal control environment, relevant corporate legislation,
the functions of internal and external audit and the regulatory
and compliance framework of the business. Specifically, Mr
Summerfield was both an auditor and worked within the sector,
Ms de Kerckhove has extensive strategy, entrepreneurial and
sector experience, and Ms Ganot is both a qualified CPA and
has extensive experience as a venture capital fund manager.
Details of meetings of the Audit Committee are set out in the
Corporate Governance Report on page 70.
In addition to scheduled meetings, the Committee Chair met
with the Chief Financial Officer and the internal and external
auditors on several occasions. Although not members of the
Committee, the Chair of the Board, Chief Executive Officer
and Chief Financial Officer attend meetings, together with
representatives from the internal and external auditors.
Our work in 2021
In planning its work, the Committee has reference to the
significant risks that may have an impact on the financial
statements. During the year there were no matters where there
was significant disagreement between management, the
external auditor and the Committee, or unresolved issues that
required referring to the Board. The key matters discussed by
the Committee during the year were as follows:
Legal and regulatory environment
888 operates within an increasingly regulated marketplace and
is challenged by regulatory requirements across all areas of its
business. This creates risk for the Company as non-compliance
can lead to financial penalties, reputational damage and the
loss of licences to operate. As part of this process, the Board
and Audit Committee received updates from management
and discussed follow-up actions in response to regulatory
matters relating to customer activity in prior periods. The Group
manages its regulatory risk with input from its legal advisers
in order to operate its business in compliance with relevant
regulatory requirements. The Group works with its lawyers to
produce regular updates so that the Board and Audit Committee
understand what is happening in the regulatory landscape.
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Governance
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During 2021, the Board and Audit Committee received regulatory
briefings from the Company’s lawyers and reviewed updates on
the management of regulatory risk from management, as well
as reviewing the status of litigation involving 888 and the related
accounting for 888’s obligations in the financial statements. This
included examination of the changing regulatory landscape in
Germany, the Netherlands and Ontario, Canada, and defence
of the Company’s position in those markets. The Committee also
considered the changing risk environment as regards Austrian
player litigation and changes to compliance and quality
assurance controls in other markets where the regulatory regime
has evolved.
The Audit Committee had a key role during 2021 working with
the ESG Committee in overseeing the Company’s response to
the UK Gambling Commission compliance assessment which
was initiated in October 2020 and all remediation actions
executed by management in response to the Gambling
Commission’s findings.
Taxation
The Board oversees and sets the Group’s tax strategy and
evaluates tax risk. In undertaking this task, the Group uses
its legal and tax advisors. During the year, the Group’s legal
advisors have kept the Board and Audit Committee apprised of
both existing and emerging tax risks and, where appropriate,
these have been considered by the Board in conjunction with
888’s commercial strategy.
In 2021, the Board and Audit Committee discussed the Group’s
tax related matters including the Group’s tax and intellectual
property holding structure. Furthermore, the Committee
received detailed updates regarding the finalisation of the
Tax Assessment Agreement in Israel and the migration of 888
Holdings plc to the UK for tax purposes. The Committee noted
that the Group registered for taxes in relevant jurisdictions in
order to ensure timely reporting and payment on the correct
basis, while reserving its position concerning contesting
possible existence of a liability in appropriate cases. For further
information, see notes 8 and 27 to the financial statements.
Goodwill and intangible assets
As set out in note 11 to the consolidated financial statements,
888 has significant goodwill and other intangible assets relating
to the acquisitions of the Bingo and US B2C businesses, the
development of gaming platforms and software, and the
internal costs incurred in respect of the new data centre
project in Dublin.
The Committee reviewed the cash flow forecasts supporting the
carrying value of goodwill and other intangible assets including
the key assumptions and estimates as well as the impact of
the recent regulatory developments and the potential sale of
the bingo business, and satisfied itself that no impairment is
required in relation to the carrying value of the US B2C or
Bingo businesses.
In addition, the Committee reviewed the board paper in relation
to the appropriateness of the capitalisation of costs relating
to the development of gaming platforms and software with a
view to understanding and mitigating the financial reporting
risks involved.
Revenue recognition and development costs capitalisation
Revenue recognition and the capitalisation of development
costs are areas of material risk in relation to the preparation
of the financial statements. The Committee has considered
the Group’s accounting policies in these areas and the internal
controls which are in place and has concluded that the Group’s
recognition of income and capitalisation of development costs
is appropriate.
IT systems
888’s IT systems are complex and predominantly developed
in-house. The success of the business relies on the development
of IT platforms that are innovative and appealing to customers.
In addition, the integrity and security of the IT systems are vital
from a commercial standpoint as well as to ensuring a robust
control environment.
The Audit Committee oversaw internal audit’s continuing review
of the Group’s cyber incident response capability and as an
outcome of this process the Company is in advanced stages of
implementing the relevant ISO standard.
Internal controls and risk management
The Board has overall responsibility for ensuring that the Group
maintains a sound system of internal control. There are inherent
limitations in any system of internal control and no system can
provide absolute assurance against material misstatements,
loss or failure. Equally, no system can guarantee elimination of
the risk of failure to meet the objectives of the business. Against
this background, the Committee has together with the Board
developed and maintained an approach to risk management
that incorporates risk appetite and tolerance, the framework
within which risk is managed and the responsibility and
procedures pertaining to application of the policy.
The Group is proactive in ensuring that corporate and
operational risks are identified, assessed and managed
by identifying suitable controls. A corporate risk register is
maintained which details:
1. The risks and impact they may have;
2. Actions to mitigate risks;
3. Risk scores to highlight the likelihood and implications of
occurrence;
4. The owners of risks; and
5. Target dates for actions to mitigate.
A description of the principal risks is set out on pages 50 to 59.
The Board has confirmed that it has carried out a robust
assessment of the principal risks facing 888, including those
which threaten its business model, future performance, solvency
or liquidity.
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107
In addition to the matters described above, the work of the
Committee during the year included:
• Reviewing the draft interim and annual reports and
considering:
1. The accounting principles, policies and practices adopted
and the adequacy of related disclosures in the reports;
2. Application of IAS 36 and 38;
3. The significant accounting issues, estimates and judgements
of management in relation to financial reporting;
4. Whether any significant adjustments were required arising
from the audit;
5. Compliance with statutory tax obligations and the
Company’s tax policy;
6. Whether the information set out in the Strategic Report was
balanced, comprehensive, clear and concise and covered
both positive and negative aspects of performance; and
7. Whether the use of “alternative performance measures”
obscured IFRS measures.
• Meeting with internal and external auditors, both with and in
the absence of the Executive Directors.
• Reporting to the Board on how it has discharged its
responsibilities.
• Making recommendations to the Board in respect of its
findings in respect of all of the above matters.
• Review and approval of the external audit fee.
The Board considers that the processes undertaken by the
Audit Committee continue to be appropriately robust and
effective and in compliance with the guidance issued by the
FRC. During the year, the Board has not been advised by the
Audit Committee of, nor identified itself, any failings, frauds or
weaknesses in internal control which it has determined to be
material in the context of the financial statements.
The Committee believes that appropriate internal controls
are in place through the Group, that 888 has a well-defined
organisational structure with clear lines of responsibility and a
comprehensive financial reporting system. The Committee also
believes that the Company complies with the FRC Guidance on
Risk Management, Internal Control and Related Financial and
Business Reporting.
AUDIT COMMITTEE REPORT cont.
Going concern and financial viability
During 2021, the Committee reviewed the appropriateness of
adopting the going concern basis of accounting in preparing
the full year financial statements, and assessed whether the
business was viable in accordance with the Code. As part of the
assessment, the Committee closely scrutinized the Group’s major
risks, both individually and how they might occur in combination,
their financial impact, how they are managed, the availability
of finance and the appropriate period for assessment. This
included detailed modelling of the Company’s assumptions
underlying its forecast. In its going concern assessment, the
Directors have considered two cases. The first assumes the
Group on a standalone basis as the William Hill International
transaction is yet to be completed and pending shareholders’
approval (the “standalone” case) and a second in which the WHI
acquisition completes in Q2 2022 (the “acquisition” case). While
there were no immediate or anticipated issues, the Committee
challenged the identification of these significant risks and the
assumptions comprising the viability analysis carried out by
management, and deemed appropriate the disclosure around
both going concern and the viability statement. The Group’s
Viability Statement is on pages 60 and 61.
Fair, balanced and understandable
The Committee considered whether the 2021 Annual Report is
fair, balanced and understandable, and whether it provides the
necessary information to shareholders to assess the Group’s
performance, business model and strategy. The Committee
considered management’s assessment of items included in the
financial statements and the prominence given to them. The
Committee and subsequently the Board were satisfied that,
taken as a whole, the 2021 Annual Report and Accounts are fair,
balanced and understandable.
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Performance of Audit Committee
The Audit Committee’s performance was evaluated as part of
the Board evaluation initiated in December 2021 as detailed
on page 68. The overall conclusion of the review was that the
Committee remains effective in discharging its functions and
reporting to the Board.
Internal auditors
The Group’s internal audit function is outsourced to Deloitte
Israel. The Audit Committee reviewed and monitored the internal
audit plan in accordance with the principal risks to 888’s
business as set out in the Risk Register. It has also reviewed
reports from Deloitte Israel in relation to all internal audit work
carried out during the year and monitored response and follow
up by management to internal audit findings. In the past three
years, the internal auditors have reviewed various aspects of
888’s customer service and business operations, finance, B2B
and B2C activities, product technologies, human resources and
regulation. In 2021, Deloitte Israel issued reports on GDPR, SOCIR,
Marketing Regulations Compliance, Access Management, cash
flow and bank account management, Criminal Finances Act,
Israel location review, Multi currency pricing, SEO Procurement,
Self-exclusion, US Operations and B2C marketing regulations, as
well as presenting the 2022 internal audit plan.
Certain matters were identified which required modifications to
procedures and improved controls, which either have been or
are being implemented by management. The Committee has
evaluated the performance of Deloitte Israel, and has concluded
that they provide constructive challenge and consistently
demonstrate a realistic and commercial view of the business.
External auditors
EY has been the Company’s external auditor since their
appointment in 2014. The partners responsible for the external
audit are Angelique Linares, a partner in EY’s Gibraltar office,
and Philip Young, a partner in EY’s London office. Angelique and
Philip have been responsible for 888’s audit since 2018 and 2019
respectively. Unfortunately, due to unforeseen circumstances
Philip was unable to carry out the year end audit and sign the
audit opinion.
EY moved quickly to appoint two London based partners to work
with Angelique to oversee the completion of the audit, Marcus
Butler and Jon Killingley. Marcus has been the independent audit
partner since 2018 and, as such, is very familiar with the key
audit areas. Jon previously worked on our audit between 2014
and 2016, and also knows the Group well. The Audit Committee
Chair spent additional time with Marcus and Jon to ensure they
had been able to satisfactorily consider all the necessary areas
of the business and has received the necessary reassurances.
The Committee thanks them for stepping in during what is a very
busy time for them both.
Adequate time is given to each of the above steps in order
to allow for full and meaningful review.
The Annual Report and Accounts is finally reviewed by the
full Board for approval.
The draft Annual Report and Accounts is presented to the
Committee, which is also in possession of a detailed report
from the external auditor, where a detailed discussion
is held regarding key disclosures and the Committee’s
recommendations are provided to the Board.
The Group’s CFO and SVP Finance review the entire Annual
Report and Accounts and lead an iterative process pursuant
to which the relevant internal and external stakeholders
review and provide comments.
The Group’s Finance Department prepares the accounts.
These are reviewed by the Company’s auditors, who
check amongst other matters that the Group has
given appropriate attention to any relevant changes in
accounting policies.
The Group’s remuneration consultant drafts the Directors’
Remuneration Report (including the Remuneration Policy)
which is then reviewed by the Group’s Finance Department
and the Remuneration Committee.
The Group’s legal advisers draft the regulatory review
and risk report in line with the legal advice received by
the Group, regulatory developments and developments in
relevant risks and risk discussions held by the Board.
The Group’s Company Secretary leads the process of
compiling the relevant legal and corporate governance
sections, and obtains input from Group legal advisers, senior
management and Board members as required.
ANNUAL REPORT APPROVAL PROCESS
The Group’s Finance Department, Director of Investor
Relations, Company Secretary and legal advisers initiate
the process in coordination with the Group’s public relations
advisers, focusing on main themes and financial trends which
primarily inform the Chair’s Statement, Strategic Report
and Business & Financial Review. The draft statements are
then reviewed and comments provided by Group senior
management. Input was also provided by the Company’s
Remuneration and ESG consultants.
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The Committee has reviewed the performance of EY in relation
to the 888 audit, a process which involved all Board members
and senior members of 888’s finance function. Specific
consideration was given to:
• Ensuring that safeguards put in place by the incumbent
auditor against independence threats are sufficient and
comprehensive;
• Ensuring that the quality and transparency of communications
with the external auditors are timely, clear, concise and
relevant and that any suggestions for improvements or
changes are constructive;
• Determining whether they had exercised professional
scepticism, with regards to the reliability of evidence provided,
the appropriateness and accuracy of management responses
to questions, considering potential fraud and the need for
additional procedures and the willingness of the auditor to
challenge management assumptions;
• Considering if the quality of the audit engagement team
is sufficient and appropriate – including the continuity of
appropriate industry, sector and technical expertise.
Feedback is provided to the external auditor by the Audit
Committee through one-to-one discussions between the Chair
of the Audit Committee and the audit firm partner. Each year,
the results of the review of the EY audit practice by the regulator
is discussed with the audit team to determine the relevance to
the 888 audit and how the team needs to respond. In addition,
during 2021 the Audit Quality review team of the Financial
Reporting Council considered certain aspects of EY’s audit of
our 2020 consolidated financial statements. The Committee has
received a full copy of the findings and was pleased to note that
no key findings arose from the review, with only two minor areas
for improvement noted. These areas have been discussed with
EY and the Committee is satisfied that they were addressed
appropriately during the 2021 audit.
The conclusions reached by the Committee were that EY had
performed the external audit in a professional manner, and
it was therefore the Committee’s recommendation that the
reappointment of EY be proposed to shareholders at the Annual
General Meeting to be held in June 2022. If reappointed, EY
will hold office until the conclusion of the next Annual General
Meeting at which accounts are laid.
AUDIT COMMITTEE REPORT cont.
The audit contract was last tendered for the year ended
31 December 2014 and no contractual obligations existed
that acted to restrict the Audit Committee’s choice of external
auditors. Under the EU Audit Regulation and the Competition
and Markets Authority “The Statutory Audit Services for Large
Companies Market Investigation (Mandatory Use of Competitive
Tender Processes and Audit Committee Responsibilities)”
Order 2014, the Company is required to run a competitive
tender process in respect of auditor appointment no later
than 31 December 2023 year end. The Board will consider
the timing of an audit tender process during 2022 in the
context of the Company’s transformational acquisition of
William Hill. The Committee notes and confirms compliance
with the other provisions of the Competition & Markets
Authority Order 2014 in respect of statutory audit services
for large companies.
The Committee reviewed the reports prepared by the
external auditors on key audit findings and any significant
deficiencies in the financial control environment, as well as
the recommendations made by EY to improve processes and
controls together with management’s responses to those
recommendations. EY did not highlight any material internal
control weaknesses and management has committed to making
appropriate changes to controls in areas highlighted by EY.
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Audit and non-audit work
The Audit Committee remains mindful of the attitude investors
have to the auditors performing non-audit services. The
Committee has clear policies relating to the auditors undertaking
non-audit work and monitors the appointment of the auditors
for any non-audit work involving fees above US$0.1 million, with
a view to ensuring that non-audit work does not compromise
the auditors’ objectiveness and independence. The Committee
is committed to ensuring that fees for non-audit services
performed by the auditors will not exceed 70% of aggregate
audit fees measured over a three year period.
Fees payable to the auditor for audit and non-audit services are
set out in note 4 to the Financial Statements.
This year, in undertaking the circular and prospectus for the
proposed acquisition of William Hill International and associated
capital raise, that is expected be published during H1 2022, the
Company required the work of a reporting accountant, including
an independent report on the working capital statement.
While the Audit Committee believed that EY, as our auditor,
was best placed to perform this service, it was conscious of not
wanting to compromise EY’s audit independence and therefore
engaged with both EY and the FRC on this matter. Having
obtained the FRC’s clearance for EY to perform this work, the
Audit Committee approved EY being appointed. Given the timing
of the work, clearance was obtained to exceed the 70% non-
audit fee cap for both the year ending 31 December 2021 and
the year ending 31 December 2022.
As a result of EY’s work on the circular and prospectus for the
acquisition of William Hill International and Capital Raise, total
fees for non-audit services represented 256% (2020: 14%) of
the total audit fees and 298% of the average audit fee for the
preceding three-year period.
Factors considered by the Audit Committee in being satisfied as
to EY’s continued audit independence in relation to undertaking
this work included:
• The nature of the work and the relevant independence threats
and safeguards put in place by EY. For example, the working
capital exercise was carried out by a separate team and led
by a separate engagement partner. In addition, there was no
self-review threat as EY did not prepare any information used
for financial reporting;
• The reporting accountants work provided is permissible under
the FRC Ethical Standard; and
• It was not anticipated that EY would perform any other
significant non-audit services for the year ending 31 December
2021 or the year ending 31 December 2022.
In conclusion, the Committee remains:
• Satisfied with the effectiveness of the external audit and the
interaction between the auditors and the Committee;
• Satisfied as to the auditor’s qualifications, expertise and
resources; and
• Confident that EY’s objectivity and independence are not in
any way impaired by the provision of non-audit services.
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INDEPENDENT AUDITOR’S REPORT
Opinion
In our opinion:
• 888 Holdings plc’s group financial statements and parent
company financial statements (the “financial statements”)
give a true and fair view of the state of the group’s and of the
parent company’s affairs as at 31 December 2021 and of the
group’s profit for the year then ended;
• the group and parent company financial statements have
been properly prepared in accordance with UK adopted
international accounting standards; and
• the financial statements have been prepared in accordance
with the requirements of the Gibraltar Companies Act 2014.
We have audited the financial statements of 888 Holdings plc
(the ‘parent company’) and its subsidiaries (the ‘group’) for the
year ended 31 December 2021 which comprise:
GROUP PARENT COMPANY
Consolidated income
statement for the year ended
31 December 2021
Balance sheet as at 31
December 2021
Consolidated statement of
comprehensive income for
the year then ended
Statement of changes in
equity for the year then
ended
Consolidated balance sheet
as at 31 December 2021
Statement of cash flows for
the year then ended
Consolidated statement of
changes in equity for the year
then ended
Related notes 1 to 10 to the
financial statements including
a summary of significant
accounting policies
Consolidated statement of
cash flows for the year then
ended
Related notes 1 to 28 to
the financial statements,
including a summary of
significant accounting policies
The financial reporting framework that has been applied in their
preparation is applicable law and UK adopted international
accounting standards and, as regards the parent company
financial statements, as applied in accordance with the
provisions of the Gibraltar Companies Act 2014.
Basis for opinion
We conducted our audit in accordance with International
Standards on Auditing (ISAs) and applicable law. Our
responsibilities under those standards are further described
in the Auditor’s responsibilities for the audit of the financial
statements section of our report. We believe that the audit
evidence we have obtained is sufficient and appropriate to
provide a basis for our opinion.
Independence
We are independent of the group and parent in accordance
with the ethical requirements that are relevant to our audit of
the financial statements in the UK, including the FRC’s Ethical
Standard as applied to listed public interest entities, and we
have fulfilled our other ethical responsibilities in accordance
with these requirements.
The non-audit services prohibited by the FRC’s Ethical Standard
were not provided to the group or the parent company and
we remain independent of the group and the parent company
in conducting the audit. As disclosed in the company’s audit
committee report, we have obtained an exemption from the FRC
in respect of the non-audit services provided to the group in
2021, which exceeded the 70% non-audit services fee cap.
We confirm that there are appropriate safeguards in place
and that we remain independent.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that
the directors’ use of the going concern basis of accounting in
the preparation of the financial statements is appropriate. Our
evaluation of the directors’ assessment of the group and parent
company’s ability to continue to adopt the going concern basis
of accounting included:
• We confirmed our understanding of 888’s going concern
assessment process, including how principal and emerging
risks were considered. We also understood the review controls
in place for the going concern model, for assessing forecasts
obtained from William Hill International (“WHI”) management
and management’s Board memoranda. Management
assessed the Group on a standalone basis and under an
acquisition case in which the WHI acquisition completes in
Q2 2022.
• We tested the mathematical integrity of management’s going
concern model, including ensuring arithmetic accuracy and
agreeing the prospective financial information to that used in
other areas of the business, such as impairment assessments.
• We searched for sources of contradictory evidence in our
assessment of management’s forecasting, including assessing
historical budgeting accuracy and industry trends and the
broader macroeconomic outlook.
• We considered the mitigating factors included in the cash flow
forecasts. This included understanding the Group’s variable
and discretionary costs and evaluating the Group’s ability to
control these outflows as mitigating actions if required.
• We have performed reverse stress testing in order to identify
what factors would lead to the Group utilising all liquidity
during the going concern period.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
112
• Assessing the appropriateness of the duration of the
going concern assessment period to 31 December 2023
and considering the existence of any significant events or
conditions beyond this period based on our procedures on the
Group’s business plan, cash flow forecasts and from knowledge
arising from other areas of the audit;
• We concluded that the disclosure in Note 2 and the Directors’
report appropriately sets out the risks and considerations used
to form the directors’ going concern conclusion in both the
standalone scenario and the acquisition scenario.
To address the impact of the acquisition of WHI we performed
procedures to understand changes in facts and circumstances
which may indicate material uncertainty in relation to the group
and parent company’s ability to continue as a going concern.
Specifically, we:
• Obtained and reviewed the historic proforma financial
information of the combined group, and the quantified
financial benefit statements of the merger performance.
• We obtained an understanding of the proposed financing
of the acquisition and Group structure post acquisition. The
acquisition will be fully debt funded, the facilities are agreed,
and the debt will contain no financial covenants other than
on a revolving credit facility which is not forecast to be drawn
upon.
• Compared cash on hand, and forecast cash generation, to
forecast liability settlement including committed dividends, to
assess liquidity risk.
• Obtained management’s going concern assessment, including
the cash flow forecast for the group, assuming the acquisition
of WHI in Q2 2022, for the going concern period which
extends to 31 December 2023. The Group has modelled a
number of adverse scenarios, individually and in aggregate,
in its cash forecast in order to incorporate unexpected
changes to the forecasted liquidity of the Group, including the
adverse impact of potential measures that may be imposed
following the UK Gambling Act review, the impact of regulatory
and legal actions, any legal settlements being higher than
expected, a further UK lockdown and a reduction in revenues
in both regulated and unregulated markets.
• We evaluated the potential impact of any contingencies,
including the likelihood of their occurrence. This included
obtaining and reviewing relevant legal advice, and indemnities
and warranties agreed as part of the transaction.
• We assessed the flexibility of the business model in the
acquisition case to respond to reduced revenues; performed
procedures to test the reasonableness of all key assumptions,
namely each revenue stream, gaming duties, marketing
expenses and overheads through reconciliation to the
budget approved by the Board and comparison with recent
performance, as well as their consistency with other areas of
the audit including impairment assessments, and the forecasts
prepared as part of the acquisition workstreams.
• Performed reverse stress testing in order to identify what
factors would lead to the Group utilising all liquidity during
the going concern period.
• We considered the achievability of planned synergies and
any incremental costs of executing the planned transaction.
Our key observations:
• On a standalone basis, the Group has no external debt, cash
net of customer deposits of US$174.5m as at 31 December
2021, generated cash from operating activities of US$133.2m
in the year ended 31 December 2021 and remains profitable,
cash generative and debt free throughout the going concern
period.
• In the acquisition case, the Group remains profitable, cash
generative and the loan and overdraft facilities secured for
the acquisition contain no financial covenants. The Group’s
exposure to certain legal and regulatory risks, particularly
those associated with the UK market, is increased. However,
even under adverse scenarios described above, the Group
maintains liquidity headroom throughout the going concern
period; and
Going concern has also been determined to be a key audit
matter.
Based on the work we have performed, we have not identified
any material uncertainties relating to events or conditions that,
individually or collectively, may cast significant doubt on the
group and parent company’s ability to continue as a going
concern for the period to 31 December 2023.
In relation to the group and parent company’s reporting on how
they have applied the UK Corporate Governance Code, we have
nothing material to add or draw attention to in relation to the
directors’ statement in the financial statements about whether
the directors considered it appropriate to adopt the going
concern basis of accounting.
Our responsibilities and the responsibilities of the directors
with respect to going concern are described in the relevant
sections of this report. However, because not all future events or
conditions can be predicted, this statement is not a guarantee
as to the group’s ability to continue as a going concern.
OVERVIEW OF OUR AUDIT APPROACH
Audit scope • We performed an audit of the complete
financial information of two components,
one being a subsidiary in Israel and the
other being the remainder of the Group.
• The components where we performed full
audit procedures accounted for 100% of
Profit before tax, Revenue and Total assets.
Key audit
matters
• Regulatory and legal risks
• Revenue recognition
• Impairment of Bingo and US B2C cash
generating units
• Going concern
Materiality • Overall group materiality of US$5.15m,
which represents 5% of Profit before tax
adjusted for certain exceptional items,
including legal and professional costs for
the acquisition of William Hill International.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
113
INDEPENDENT AUDITOR’S REPORT cont.
An overview of the scope of the parent company
and group audits
Tailoring the scope
Our assessment of audit risk, our evaluation of materiality
and our allocation of performance materiality determine our
audit scope for each entity within the Group. Taken together,
this enables us to form an opinion on the consolidated
financial statements. We take into account size, risk profile, the
organisation of the Group and effectiveness of Group-wide
controls, changes in the business environment and other factors
such as recent Internal Audit results when assessing the level of
work to be performed at each entity.
The Group operates from a small number of locations and the
Group’s accounting is centrally managed. In assessing the risk
of material misstatement to the Group financial statements,
we determined that there were two components, one being a
subsidiary in Israel and the other being the remainder of the
Group.
We performed an audit of the complete financial information
of both of these components (“full scope”). The components we
audited therefore account for the entirety of the Group’s profit
before tax, revenue and total assets. This is consistent with our
approach in the prior year.
Involvement with component teams
In establishing our overall approach to the Group audit, we
determined the type of work that needed to be undertaken at
each of the components by us, as the Group audit engagement
team, or by component auditors from other EY global network
firms operating under our instruction.
The Israeli subsidiary was subject to a full scope audit of which
specific key areas were audited by a component team in Israel
and the remainder of the subsidiary was audited by the Group
audit team. The remainder of the Group was audited directly, as
a full scope audit, by the Group audit team.
Historically, the Group audit team performed the majority of its
audit fieldwork in Israel and to a lesser extent Gibraltar, including
auditing all of the significant judgements. Non-statutory and
statutory audit partners visited Israel at the year-end phase
of the audit. These visits involved conducting and reviewing
audit work performed by the Israel component audit team and
attending audit closing meetings.
In the current year, as in 2020, due to the COVID-19 pandemic,
travel to Israel was not possible during key audit phases. As a
result, the Group audit team performed the majority of its audit
fieldwork remotely from London and to a lesser extent from
Gibraltar, including auditing all of the significant judgements.
Non-statutory and statutory audit partners held virtual meetings
remotely with management based in UK, Gibraltar and Israel
throughout the audit. During these interactions they attended
audit closing meetings.
For the Israeli subsidiary, the Group audit team interacted with
the component audit team regularly during the various stages
of the audit, reviewed key working papers, participated in the
component audit team’s planning, including its discussion of
fraud and error and were responsible for the scope and direction
of the audit process. Due to travel restrictions, we were unable to
travel to Israel, hence the review of relevant audit work papers
was facilitated by the EY electronic audit file platform, screen
sharing or the provision of copies of work papers directly to the
Group audit team. We held regular video call meetings with the
component team. Given the nature of our engagement, some of
these measures had been implemented, albeit to a lesser extent,
in previous years, providing an appropriate base from which to
expand these forms of interactions and facilitate our oversight
of the component audit team. The allocation of responsibilities
between the Group audit team and the Israel component
team was such that the audit work on each of the areas of risk
described as ‘key audit matters’ was led by the Group audit
team. This gave us sufficient and appropriate evidence for our
opinion on the Group financial statements.
Climate change
There has been increasing interest from stakeholders as to how
climate change will impact companies. As an online business,
the Group’s activities have a relatively small impact on the
environment when compared to companies that operate in more
resource intensive industries. The Group has determined that
the most significant future impacts from climate change on its
operations will be from energy prices as the Group and global
economy transition to greener sources. These are explained on
page 39 in the required Task Force for Climate related Financial
Disclosures, which form part of the “Other information”, rather
than the audited financial statements. Our procedures on these
disclosures therefore consisted solely of considering whether
they are materially inconsistent with the financial statements or
our knowledge obtained in the course of the audit or otherwise
appear to be materially misstated. As disclosed in note 2 to the
financial statements, in the Group’s view climate change does
not represent a material estimation uncertainty.
Our audit effort in considering climate change was focused
on considering whether the effects of climate risks have
been appropriately reflected in asset values and associated
disclosures where values are determined through modelling
future cash flows, being the impairment tests of Bingo B2C and
US B2C cash generating units. We also challenged the Directors’
considerations of climate change in their assessment of going
concern and viability and associated disclosures.
Key audit matters
Key audit matters are those matters that, in our professional
judgement, were of most significance in our audit of the
financial statements of the current period and include the most
significant assessed risks of material misstatement (whether
or not due to fraud) that we identified. These matters included
those which had the greatest effect on: the overall audit strategy,
the allocation of resources in the audit; and directing the efforts
of the engagement team. These matters were addressed in
the context of our audit of the financial statements as a whole,
and in our opinion thereon, and we do not provide a separate
opinion on these matters.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
114
Risk Our response to the risk
Key observations communicated
to the audit committee
Regulatory and legal risks
At 31 December 2021, the Group
has provided US$25.7 million
(2020: US$19.3 million) in respect
of ongoing legal and regulatory
matters.
Refer to the significant accounting
policies (Note 2); and Notes 19 and
27 to the Consolidated Financial
Statements.
Given the industry and jurisdictions
in which the Group operates, as
described in the Principal Risks and
Uncertainties on page 70, there
is a risk that the Group operates
without the appropriate licences,
has existing licences adversely
affected, or is subject to regulatory
sanctions. There is also a risk
that the Group does not pay or
accrue for gaming taxes on an
appropriate basis.
Judgement is also applied in
estimating amounts payable to
regulatory authorities, or customers,
in certain jurisdictions. This gives
rise to a risk over the accuracy of
accruals, provisions and disclosure
of contingent liabilities and
the related income statement
effect. There is also a risk that
management may influence
these significant estimates and
judgements in order to meet
market expectations or bonus
targets.
The legal and regulatory risk
increased during 2021. Refer to the
Risk management strategy (on
page 50).
• Inquired of management and the Group’s external
legal advisers, where appropriate, about any known
instances of material breaches in regulatory or
licence compliance that need to be disclosed or
required provisions to be recorded.
• Inspected the Group’s correspondence with regulators
and tax authorities to identify any legal or regulatory
concerns and assess the completeness of matters
evaluated by the Group.
• In respect of the regulatory provisions, we discussed
any updates to the fact patterns with management
and the Group’s external legal advisors and read
their legal confirmations. We agreed provisions
to third party support, for example post year end
settlement agreements, and/or confirmation from the
Group’s external legal advisors that they consider the
quantum of the provisions for regulatory matters to be
reasonable.
• Discussed with management its interpretation and
application of relevant laws and regulations as well
as analysis of the risks in respect of the Group’s
operations in unregulated markets.
• Circularised confirmations to management’s
relevant external legal experts to inform us of any/
all outstanding legal or regulatory issues as at 31
December 2021.
• Tested the completeness of the Group’s legal
expenses, in coordination with the discussions with
Group’s legal advisers, to ensure the completeness of
circularised confirmations.
• Engaged EY gaming tax and legal specialists to
assist us in understanding the risks in respect of
gaming duties and fines in jurisdictions where the
appropriate tax treatment is uncertain.
• Assessed appropriateness of disclosures in the Annual
Report and Accounts by comparing the disclosures
against the requirements under International
Financial Reporting Standards and the Companies
Act of Gibraltar 2014.
• Based on our audit procedures
on the Group’s accounting
conclusions in each of
its major jurisdictions, we
concluded that the provision
and accruals in respect of
probable amounts payable
to regulatory authorities, and
related income statement
accounts, are appropriate
and that the disclosures of
probable and possible outflows
in the financial statements are
appropriate.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
115
INDEPENDENT AUDITOR’S REPORT cont.
Risk Our response to the risk
Key observations communicated
to the audit committee
Revenue recognition
The Group recognised revenue of
US$980.1 million in 2021 (2020:
US$849.7 million).
The Group’s revenue recognition
process is highly dependent on
the Group systems, including
the Gaming servers and
Datawarehouse. Systematic errors
in calculations could result in
incorrect reporting of revenue.
The Group also makes a number of
judgements in recognising revenue,
principally in respect of whether
the Group is acting as a principal
or an agent with its B2B customers
and whether certain customer
prizes are treated as a deduction
from revenue or as a cost. Any
inappropriate judgements could
result in a material misstatement of
revenue and operating expenses.
There is a risk that management
may override controls to influence
the significant judgements in
respect of revenue recognition
leading revenue being overstated in
order to meet market expectations.
Refer to the significant accounting
policies (Note 2); and Note 3 to the
Consolidated Financial Statements.
• Inquired about the Group’s processes and related
controls in respect of revenue recognition and
obtained support to confirm our understanding. We
tested the design and operating effectiveness of key
applications and certain manual controls over the
Group’s principal gaming systems.
• We performed a correlation analysis between cash
receipts and revenue to confirm that in aggregate,
the revenues recognised were equivalent to the cash
receipts adjusted for known timing differences.
• We applied IT-based auditing techniques to re-
perform the monthly reconciliation between the
Group’s gaming revenue, cash and customer
accounts.
• We performed procedures using “test accounts” in the
live gaming environment for each revenue stream to
test the interface between gaming servers, production
systems and cash processing system with the
Datawarehouse.
• We performed detailed substantive testing on a
sample of revenue transactions, including validation
of bets/wins and deposits/withdrawals.
• We read the Group’s contractual arrangements and
observed how they operate in practice to evaluate
management’s judgement as to whether the Group
was operating as a principal or an agent in its B2B
contracts with customers, in accordance with the
requirements of IFRS.
• We audited other material manual adjustments and
ensured the appropriate classification of prizes
within the income statement by testing a sample of
executed marketing Letters of Understanding.
• We assessed the appropriateness of the disclosures
in the Annual Report and Accounts by comparing
the disclosures against the requirements under
International Financial Reporting Standards and the
Companies Act of Gibraltar 2014.
• Based on our audit work we
conclude that the revenue
recognised is appropriate.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
116
Risk Our response to the risk
Key observations communicated
to the audit committee
Impairment of Bingo and US
B2C cash generating units
The Group has goodwill of
US$30.9m and intangible assets
of US$14.5m relating to US B2C,
arising from the acquisition in
December 2018.
The Group has goodwill of
US$50.0m relating to Bingo B2C,
arising from the acquisitions of
Globalcom (2007), Wink (2009)
and Jet (2019). Also included in the
carrying value of the Bingo B2C
cash generating unit are intangible
assets of US$11.2m (2020:
US$13.8m), the majority of which
relates to the value associated with
the Jet customer list.
There is a risk that these assets are
not supported by either the future
cash flows they are expected to
generate or their fair value less
costs of disposal, resulting in an
impairment charge that has not
been recognised by management.
This risk is heightened in respect of
Bingo B2C due its potential sale.
Refer to the significant accounting
policies (Note 2); and Note 11
to the Consolidated Financial
Statements).
• We reviewed management’s assessment of indicators
of impairment by comparing it with other information
obtained during our audit and inquired further in
cases where the performance of certain products is
below management’s and external expectations.
• We read the guidance in IAS 36, and in respect of
Bingo B2C the guidance in IFRS 5 given its potential
sale, to determine that an appropriate valuation
method is value-in-use using cash flow projections
on an ongoing basis and also taking into account
the probability of the completion of the sale of the
Bingo business to create a risk weighted value in use
calculation of the cash generating unit.
• We assessed whether the allocation of goodwill to
CGUs was appropriate based on our understanding
of the business and guidance in IAS 36. In particular
with relation to US B2C, whether it continued to be
appropriate to treat the US as one CGU.
• We compared the model inputs to current trading
conditions and board approved forecasts and
searched for external information that may be
contrary to management’s assessment.
• We involved valuation specialists to assess the
discount rates used in each value-in-use calculation
by performing an independent calculation of a range
of acceptable discount rates and comparing this with
the rate calculated by the Group.
• We challenged the assumptions used by management
by comparing to board approved budgets and
historically observed inputs, particularly in respect
of forecast growth rates, and in the case of US B2C
the duration of the forecast period. We challenged
these assumptions by performing sensitivity analysis
including on the short-term and long-term growth
rates and the discount rate and in doing so developed
our own independent valuation range using EY
specialist determined discount rates.
• In respect of US B2C we corroborated assumptions to
third party data and assessed any evidence obtained
contra to management judgements. We noted that
the states which the Group is forecasting to enter
have either already regulated or are in the process of
regulating.
• In respect of Bingo B2C we obtained the signed
share purchase agreement as well as evidence of
the conditions precedent, being the completion of
a reorganisation of the Bingo business and that new
structure receiving its own UK licence. We assessed
management’s estimate of the probability of sale
through sensitivity analysis and by searching for
contra evidence to management’s ability to meet the
conditions precedent.
• We assessed the appropriateness of the disclosures
in the Annual Report and Accounts by comparing
the disclosures against the requirements under
International Financial Reporting Standards and the
Companies Act of Gibraltar 2014.
• Based on our audit work,
including the sensitivities
applied, we are satisfied that
that no impairment is required
at 31 December 2021.
• The recoverable amount of the
Bingo B2C CGU is supported
by accounting principles. The
disclosures are fair, balanced
and understandable in the
description of that recoverable
amount and that a future
impairment or loss on disposal
may arise in the event that the
sale completes.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
117
INDEPENDENT AUDITOR’S REPORT cont.
When determining Key Audit Matters we determine, from the
matters communicated with those charged with governance,
those matters that required significant auditor attention in
performing the audit. In making this determination, we take
into account the following:
a) Areas of higher assessed risk of material misstatement,
or significant risks identified in accordance with ISAs.
b) Significant auditor judgements relating to areas in the
financial statements that involved significant management
judgement, including accounting estimates that have been
identified as having high estimation uncertainty (i.e. higher
estimates or significant risk estimates)
c) The effect on the audit of significant events or transactions
that occurred during the period.
In the prior year, our auditor’s report included a key audit
matter in relation to taxation. In the current year, as a result
of settlement signed with the Israeli Tax Authorities in respect
of 2016-2020 the subjectivity and the related audit effort
associated with the tax position as at 31 December 2021 is
diminished. We consider that taxation is no longer a Key Audit
Matter.
Our application of materiality
We apply the concept of materiality in planning and performing
the audit, in evaluating the effect of identified misstatements on
the audit and in forming our audit opinion.
Materiality
The magnitude of an omission or misstatement that, individually
or in the aggregate, could reasonably be expected to influence
the economic decisions of the users of the financial statements.
Materiality provides a basis for determining the nature and
extent of our audit procedures.
We determined materiality for the Group to be US$5.15 million
(2020: US$4.25 million), which is 5% (2020: 3.8%) of profit
before tax adjusted for certain exceptional items including
legal and professional costs for the acquisition of William Hill
International. In the prior year we used profit before tax adjusted
for the impairment charge and normalised for the potential one-
off positive effect of the COVID-19 pandemic on earnings.
We believe that profit before tax adjusted for certain exceptional
items including legal and professional costs for the acquisition
of William Hill International provides us with a consistent year on
year basis for determining materiality and is the most relevant
performance measure to the stakeholders of the Group. The
increase from the prior year primarily reflects the continuation
of growth in Group revenue and the resulting impact on profit.
In the prior year we used professional judgement in normalising
materiality for the potential one-off positive effect of the
COVID-19 pandemic on earnings by setting materiality at 3.8% of
adjusted profit before tax. Materiality in current year reflects 5%
of adjusted profit before tax.
We determined materiality for the Parent Company to be
US$2.1 million (2020: US$1.9 million), which is 2% (2020: 2%)
of net assets.
Starting basis • Profit before tax of US$81.3 million
(2020: US$26.7 million)
Adjustments • Exceptional retroactive duties and
associated charges of US$5.8m
• Exceptional legal and professional costs
US$15.1m relating to the aquisition of
WHI
• (2020: Adjusted for the impairment
charge of US$79.9m)
Materiality • Materiality of US$5.15 million (2020:
US$4.25 million), representing 5% of the
adjusted materiality basis (2019: 3.8%)
During the course of our audit, we reassessed initial materiality
and downwardly revised our calculated amount following the
impact on profit of the closure of the Netherlands market in
September 2021.
Performance materiality
The application of materiality at the individual account
or balance level. It is set at an amount to reduce to an
appropriately low level the probability that the aggregate of
uncorrected and undetected misstatements exceeds materiality.
On the basis of our risk assessments, together with our
assessment of the Group’s overall control environment, our
judgement was that performance materiality was 75% (2020:
75%) of our planning materiality, namely US$3.9 million (2020:
US$3.1 million). We have set performance materiality at this
percentage due to our past experience of the audit, low number
of misstatements and overall effective internal controls.
Audit work at component locations for the purpose of obtaining
audit coverage over significant financial statement accounts
is undertaken based on a percentage of total performance
materiality. The performance materiality set for each component
is based on the relative scale and risk of the component
to the Group as a whole and our assessment of the risk of
misstatement at that component. In the current year, the
performance materiality allocated to Israeli component was
US$1.7 million (2020: US$1.4 million). The audit work on the
remainder of the Group was undertaken using Group materiality.
Reporting threshold
An amount below which identified misstatements are considered
as being clearly trivial.
We agreed with the Audit Committee that we would report to
them all uncorrected audit differences in excess of US$257,000
(2020: US$213,000), which is set at 5% of planning materiality,
as well as differences below that threshold that, in our view,
warranted reporting on qualitative grounds.
We evaluate any uncorrected misstatements against both
the quantitative measures of materiality discussed above
and in light of other relevant qualitative considerations in
forming our opinion.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
118
Other information
The other information comprises the information included in
the annual report set out on pages 1 to 41, including Strategic
Report, the Directors’ Report and the Corporate Governance
Report set out on pages 64 and 72, other than the financial
statements and our auditor’s report thereon. The directors
are responsible for the other information contained within the
annual report.
Our opinion on the financial statements does not cover the
other information and, except to the extent otherwise explicitly
stated in this report, we do not express any form of assurance
conclusion thereon.
Our responsibility is to read the other information and, in
doing so, consider whether the other information is materially
inconsistent with the financial statements or our knowledge
obtained in the course of the audit or otherwise appears to be
materially misstated. If we identify such material inconsistencies
or apparent material misstatements, we are required to
determine whether this gives rise to a material misstatement
in the financial statements themselves. If, based on the work
we have performed, we conclude that there is a material
misstatement of the other information, we are required to report
that fact.
We have nothing to report in this regard.
Opinion on other matter prescribed by the Gibraltar
Companies Act 2014
In our opinion the information given in the Strategic Report
and the Directors’ Report for the financial year for which the
financial statements are prepared is consistent with the
financial statements and has been properly prepared in
accordance with the Act.
In our opinion, the part of the directors’ remuneration report to be
audited has been properly prepared in accordance with the Act.
Opinions on other matters as per the terms of our
engagement letter with the Company
In our opinion, based on the work undertaken in the course of the
audit:
• the information given in the strategic report and the directors’
report for the financial year for which the financial statements
are prepared is consistent with the financial statements
and those reports have been prepared in accordance with
applicable legal requirements;
• the information about internal control and risk management
systems in relation to financial reporting processes and about
share capital structures, given in compliance with rules 7.2.5
and 7.2.6 in the Disclosure Rules and Transparency Rules
sourcebook made by the Financial Conduct Authority (the
FCA Rules), is consistent with the financial statements and
has been prepared in accordance with applicable legal
requirements; and
• information about the company’s corporate governance
statement and practices and about its administrative,
management and supervisory bodies and their committees
complies with rules 7.2.2, 7.2.3 and 7.2.7 of the FCA Rules.
Matters on which we are required to report
by exception as prescribed by the Gibraltar
Companies Act 2014
We have nothing to report in respect of the following matters
where the Gibraltar Companies Act 2014 requires us to report to
you if, in our opinion:
• we have not received all the information and explanations we
require for our audit; or
• there are material misstatements in the Directors’ Report
based on our knowledge and understanding of the Company
and its environment obtained in the course of the audit.
Matters on which we are required to report by
exception as per the terms of our engagement
letter with the Company
In the light of the knowledge and understanding of the group
and the parent company and its environment obtained
in the course of the audit, we have not identified material
misstatements in:
• the strategic report or the directors’ report; or
• the information about internal control and risk management
systems in relation to financial reporting processes and about
share capital structures, given in compliance with rules 7.2.5
and 7.2.6 of the FCA Rules.
We have nothing to report in respect of the following matters in
relation to which the Companies Act 2006 requires us to report
to you if, in our opinion:
• adequate accounting records have not been kept by the
parent company, or returns adequate for our audit have not
been received from branches not visited by us; or
• the parent company financial statements and the part of
the Directors’ Remuneration Report to be audited are not in
agreement with the accounting records and returns; or
• certain disclosures of directors’ remuneration specified by law
are not made; or
• we have not received all the information and explanations we
require for our audit; or
• a Corporate Governance Statement has not been prepared
by the company.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
119
INDEPENDENT AUDITOR’S REPORT cont.
Corporate Governance Statement
We have reviewed the directors’ statement in relation to going
concern, longer-term viability and that part of the Corporate
Governance Statement relating to the group and company’s
compliance with the provisions of the UK Corporate Governance
Code specified for our review by the Listing Rules.
Based on the work undertaken as part of our audit, we have
concluded that each of the following elements of the Corporate
Governance Statement is materially consistent with the financial
statements or our knowledge obtained during the audit:
• Directors’ statement with regards to the appropriateness of
adopting the going concern basis of accounting and any
material uncertainties identified set out on page 60;
• Directors’ explanation as to its assessment of the company’s
prospects, the period this assessment covers and why the
period is appropriate set out on page 60;
• Director’s statement on whether it has a reasonable
expectation that the group will be able to continue in
operation and meets its liabilities set out on page 60;
• Directors’ statement on fair, balanced and understandable set
out on page 79;
• Board’s confirmation that it has carried out a robust
assessment of the emerging and principal risks set out on
page 70;
• The section of the annual report that describes the review
of effectiveness of risk management and internal control
systems set out on page 115; and
• The section describing the work of the audit committee set
out on page 104.
Responsibilities of directors
As explained more fully in the directors’ responsibilities
statement set out on pages 78 and 79, the directors are
responsible for the preparation of the financial statements and
for being satisfied that they give a true and fair view, and for
such internal control as the directors determine is necessary
to enable the preparation of financial statements that are free
from material misstatement, whether due to fraud or error.
In preparing the financial statements, the directors are
responsible for assessing the group and parent company’s
ability to continue as a going concern, disclosing, as applicable,
matters related to going concern and using the going concern
basis of accounting unless the directors either intend to liquidate
the group or the parent company or to cease operations, or
have no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the
financial statements
Our objectives are to obtain reasonable assurance about
whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error, and to
issue an auditor’s report that includes our opinion. Reasonable
assurance is a high level of assurance, but is not a guarantee
that an audit conducted in accordance with ISAs will always
detect a material misstatement when it exists. Misstatements
can arise from fraud or error and are considered material if,
individually or in the aggregate, they could reasonably be
expected to influence the economic decisions of users taken on
the basis of these financial statements.
Explanation as to what extent the audit was
considered capable of detecting irregularities,
including fraud
Irregularities, including fraud, are instances of non-compliance
with laws and regulations. We design procedures in line with our
responsibilities, outlined above, to detect irregularities, including
fraud. The risk of not detecting a material misstatement due
to fraud is higher than the risk of not detecting one resulting
from error, as fraud may involve deliberate concealment by, for
example, forgery or intentional misrepresentations, or through
collusion. The extent to which our procedures are capable of
detecting irregularities, including fraud is detailed below.
However, the primary responsibility for the prevention and
detection of fraud rests with both those charged with
governance of the company and management.
• We obtained an understanding of the legal and regulatory
frameworks that are applicable to the Group and determined
that the most significant are those related to gambling
regulations and related gaming and indirect taxes in different
countries where the Group is operating, including the UK, Spain
and Germany and other countries, those related to relevant
tax compliance regulations in Gibraltar, Malta and Israel and
related to the financial reporting framework (UK adopted
international accounting standards, UK Corporate Governance
Code, Gibraltar Companies Act 2014 the Listing Rules of the
London Stock Exchange and the Bribery Act 2010).
• We understood how 888 Holdings plc is complying with
those frameworks by making enquiries of management and
the company’s external legal counsel and tax advisors. We
corroborated our enquiries through our review of board
minutes, discussion with the audit committee and any
correspondence with regulatory bodies and tax authorities,
and our audit procedures in respect of “Regulatory and legal
risk” (as described above).
• We assessed the susceptibility of the Group’s financial
statements to material misstatement, including how fraud
might occur by meeting with management to understand
where they considered there was susceptibility to fraud,
including in respect of revenue recognition. We also
considered performance targets and their influence on efforts
made by management to manage earnings or influence the
perceptions of analysts. Where this risk was considered to
be higher, we performed audit procedures to address each
identified fraud risk. These procedures included testing journal
entries.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
120
• Based on this understanding we designed our audit
procedures to identify non-compliance with such laws and
regulations, including anti-money laundering. Our procedures
involved audit procedures in respect of “Regulatory and legal
risk” (as described above), as well as review of board minutes
to identify non-compliance with such laws and regulations,
review of reporting to the Audit Committee on compliance with
regulations and enquires of the management and the Group’s
local legal counsel and tax advisors in Israel.
• In respect to the Israeli component, any instances of non-
compliance with laws and regulations were communicated
to the Primary team as they arose and were followed up with
management by the Primary team.
• The Group operates in the gaming industry which is a highly
regulated environment. The non-statutory audit partner
has experience serving clients in a variety of public UK-
listed companies, including those with the majority of their
operations overseas. He reviewed the experience and
expertise of the engagement team to ensure that the team
had the appropriate competence and capabilities, which
included the use of a specialist where appropriate. The
statutory audit partner also has experience in the gaming
industry and has worked on the 888 engagement for a
number of years. The team had discussions during planning
and throughout the audit in respect of the evolving gaming
regulatory environment.
• We designed our audit procedures to identify non-compliance
with such laws and regulations. Our procedures involved
discussions with management and external legal counsel
to assess and understand the implications on our audit
procedures. Our audit procedures in respect of the “Regulatory
and Legal risk” are described above in “Key audit matters”
section.
A further description of our responsibilities for the audit of the
financial statements is located on the Financial Reporting
Council’s website at www.frc.org.uk/auditorsresponsibilities.
This description forms part of our auditor’s report.
Other matters we are required to address
• We were appointed by the company on 30 June 2014 to audit
the financial statements for the year ending 31 December
2014 and subsequent financial periods. The period of total
uninterrupted engagement including previous renewals
and reappointments is 8 years, covering the years ending
31 December 2014 to 31 December 2021. Our audit
engagement letter was refreshed on 19 March 2020.
The non-audit services prohibited by the FRC’s Ethical
Standard were not provided to the Group or the parent
company and we remain independent of the Group and
the parent company in conducting the audit.
• The non-audit services prohibited by the FRC’s Ethical
Standard were not provided to the Group or the Parent
company and we remain independent of the Group and the
Parent company in conducting the audit.
• The audit opinion is consistent with the additional report to
the audit committee.
Use of our report
This report is made solely to the company’s members, as a body,
in accordance with Chapter 3 of Part 16 of the Companies Act
2006. Our audit work has been undertaken so that we might
state to the company’s members those matters we are required
to state to them in an auditor’s report and for no other purpose.
To the fullest extent permitted by law, we do not accept or
assume responsibility to anyone other than the company and
the company’s members as a body, for our audit work, for this
report, or for the opinions we have formed.
MARCUS BUTLER ANGELIQUE LINARES
Non-Statutory Auditor Statutory Auditor
For and on behalf For and on behalf
of Ernst & Young LLP of EY Limited
London Registered Auditors
8 March 2022 Gibraltor
8 March 2022
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
121
Note
2021
US$ million
2020
US$ million
Revenue 3 980. 1 8 49.7
Gaming duties (184.0) (151.8)
Other cost of sales (158.4) (135. 1)
Cost of sales (342.4) (286.9)
Gross profit 6 3 7. 7 562.8
Marketing expenses (306.5) (237 .1)
Operating expenses (220.2) (214.7)
Exceptional items 5 (24. 0) (78.2)
Operating profit 4 87 .0 32.8
Adjusted EBITDA
1
165.0 155.6
Exceptional items 5 (24. 0) (78.2)
Foreign exchange differences
2
(9.3) —
Share benefit charge 23 (8.4) (11.0)
Depreciation and amortisation 11,12,13 (36.3) (33.6)
Operating profit 4 87 .0 32.8
Finance income 7 0 .1 0.1
Finance expenses 7 (5.8) (6. 1)
Share of post-tax loss of equity accounted associate 14 — (0. 1)
Profit before tax 81.3 26.7
Taxation 8 (12.4) (15.4)
Net profit for the year attributable to equity holders of the parent 68.9 11.3
Earnings per share 9
Basic 18.6¢ 3. 1¢
Diluted 18.3¢ 3.0¢
1 Adjusted EBITDA is an Alternative Performance Measures (“APMs”) which does not have an IFRS standardised meaning. The Group present Adjusted EBITDA since it is the
main measure the analyst community uses to evaluate the Company and compare it to its peers. The Group presents adjusted measures because it allows for a further
understanding of the underlying financial performance of the Group.
2 The foreign exchange gains and losses associated with operating activities had historically been immaterial and as such was presented as a Finance expense. In 2021
management decided that the loss will be correctly reclassified to be included in other cost of sales within operating profit.
CONSOLIDATED INCOME STATEMENT
FOR THE YEAR ENDED 31 DECEMBER 2021
Note
2021
US$ million
2020
US$ million
Profit for the year 68.9 11.3
Items that may be reclassified subsequently to profit or loss
Exchange differences on translation of foreign operations 1.0 0. 8
Items that will not be reclassified to profit or loss
Remeasurement of severance pay liability, net of tax 6 2.9 (0 .3)
Revaluation of equity investment designated at fair value through OCI — (0.2)
Total other comprehensive income (expense) for the year 3.9 0. 3
Total comprehensive income for the year attributable to equity holders of the parent 72.8 11.7
The notes on pages 126 to 159 form part of these consolidated financial statements.
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 DECEMBER 2021
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
122
CONSOLIDATED BALANCE SHEET
AT 31 DECEMBER 2021
Note
2021
US$ million
2020
US$ million
Assets
Non-current assets
Goodwill and other intangible assets 11 167 .2 164.3
Right-of-use assets 13 25.3 28.5
Property, plant and equipment 12 12.6 15. 1
Non-current prepayments 17 7. 8 0. 6
Deferred tax assets 15 3.0 3.6
215.9 212. 1
Current assets
Cash and cash equivalents
1,2
16 255.6 222.2
Trade and other receivables
1
17 68.5 52.4
324. 1 27 4.6
Total assets 54 0.0 486.7
Equity and liabilities
Equity attributable to equity holders of the parent
Share capital 18 3.3 3.3
Share premium 18 3 .7 3 .7
Foreign currency translation reserve (0.3) (1.3)
Treasury shares 23 (1.3) (0.5)
Retained earnings 162.4 145.2
Total equity attributable to equity holders of the parent 167 .8 150.4
Non-controlling interests 0.1 —
167 .9 150.4
Liabilities
Non-Current liabilities
Severance pay liability 6 5 .0 7. 4
Deferred tax liability 15 2.6 3.3
Lease liabilities 20 24. 4 26.7
32.0 3 7. 4
Current liabilities
Trade and other payables 19 196. 1 177 .9
Provisions 19 25.7 19.3
Income tax payable 8 3 0.7 2 0.7
Lease liabilities 20 6.5 7. 0
Customer deposits 21 81.1 74 . 0
340. 1 298.9
Total equity and liabilities 54 0.0 486.7
1 Cash and cash equivalents includes on demand deposits held with PSPs of US$19.0 million at 31 December 2021. The rights and obligations relating to these deposit accounts
were reanalysed during 2021 and as a consequence this amount was corrected and re-classified from trade and other receivables to cash and cash equivalents. The
equivalent amounts for 31 December 2020 and for 1 January 2020 were restated, increasing cash and cash equivalents and reducing trade debtors by US$32.2 million and
US6.4 million, respectively.
2 Cash and cash equivalents excludes restricted short-term deposits of US$9 .5 million (31 December 2020: US$3.2 million).
The consolidated financial statements on pages 122 to 159 were approved and authorised for issue by the Board of Directors on
8 March 2022 and were signed on its behalf by:
ITAI PAZNER YARIV DAFNA
Chief Executive Officer Chief Financial Officer
The notes on pages 126 to 159 form part of these consolidated financial statements.
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
123
Share
capital
US$ million
Share
premium
US$ million
Treasury
shares
US$ million
Retained
earnings
US$ million
Foreign
currency
translation
reserve
US$ million
Non-
controlling
interests
US$ million
Total
US$ million
Balance at 1 January 2020 3.3 3 .7 (0.7) 160.5 (2. 1) — 164.7
Profit after tax for the year attributable
to equity holders of the parent — — — 11.3 — — 11.3
Other comprehensive expense for the year — — — (0.5) 0. 8 — 0. 3
Total comprehensive income — — — 10.8 0.8 — 11.6
Dividend paid (note 10) — — — (33.2) — — (33.2)
Equity settled share benefit charges (note 23) — — — 7. 6 — — 7. 6
Acquisition of treasury shares — — (0 .3) — — — (0.3)
Exercise of deferred share bonus plan — — 0. 5 (0.5) — — —
Balance at 31 December 2020 3.3 3 .7 (0 .5) 145.2 (1.3) — 150.4
Profit after tax for the year attributable to
equity holders of the parent — — — 68.9 — — 68.9
Other comprehensive (expense) income
for the year — — — 2.9 1.0 — 3.9
Total comprehensive income — — — 71.8 1 .0 — 72.8
Dividend paid (note 10) — — — (6 1.3) — — (6 1.3)
Equity settled share benefit charges (note 23) — — — 7. 1 — — 7.1
Acquisition of treasury shares — — (1. 1) — — — (1. 1)
Exercise of deferred share bonus plan — — 0.3 (0.3) — — —
Non-controlling interests — — — (0 . 1) — 0 .1 —
Balance at 31 December 2021 3.3 3.7 (1.3) 162.4 (0 .3) 0 .1 167 .9
The following describes the nature and purpose of each reserve within equity.
Share capital – represents the nominal value of shares allotted, called-up and fully paid.
Share premium – represents the amount subscribed for share capital in excess of nominal value.
Treasury shares – represent reacquired own equity instruments. Treasury shares are recognised at cost and deducted from equity.
Retained earnings – represents the cumulative net gains and losses recognised in the consolidated statement of comprehensive
income and other transactions with equity holders.
Foreign currency translation reserve – represents exchange differences arising from the translation of all Group entities that have
functional currency different from US$.
The notes on pages 126 to 159 form part of these consolidated financial statements.
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 DECEMBER 2021
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
124
Note
2021
US$ million
2020
1
US$ million
Cash flows from operating activities
Profit before income tax 81.3 26.7
Adjustments for:
Depreciation of property plant and equipment and right-of-use assets 12,13 14.2 14.8
Amortisation 11 22. 1 18.8
Interest income 7 (0. 1) (0. 1)
Interest expenses 7 5.8 2 .7
Income tax paid (6.9) (6.5)
Share of post- tax loss of equity accounted associate — 0 .1
Non-cash exceptional items 5 13.7 78.2
Share benefit charges 23 8.4 11.0
Cash generated from operating activities before working capital movement 138.5 145.7
Decrease (increase) in trade receivables 3.3 (8.7)
Decrease (increase) in other receivables (26. 1) (3.3)
Increase in customer deposits 6.5 18. 0
Increase (decrease) in trade and other payables 4.6 44.1
Increase (decrease) in provisions 6.4 9. 2
Net cash generated from operating activities 133.2 205.0
Cash flows from investing activities
Acquisition of property, plant and equipment 12 (5.6) (10.6)
Proceeds from sale of investment in equity accounted associate 14 — 2.0
Interest received 7 0 .1 0.1
Acquisition of intangible assets 11 (2. 4) (4.5)
Internally generated intangible assets 11 (22.6) (17 .9)
Net cash used in investing activities (30.5) (30.9)
Cash flows from financing activities
Issue of shares to cover employee share schemes 18 — —
Payment of lease liabilities 20 (7 .2) (6.4)
Interest paid (0.7) (1.0)
Proceeds from loans, net of transaction fee 20 — 32.0
Repayment of loans 20 — (50. 0)
Acquisition of treasury shares 23 (1. 1) (0.3)
Dividends paid 10 (61.3) (33.2)
Net cash used in financing activities (70 .3) (58.9)
Net Increase (decrease) in cash and cash equivalents 32.4 115.2
Net foreign exchange difference 1.0 3 .7
Cash and cash equivalents at the beginning of the year
1
16 222.2 103.3
Cash and cash equivalents at the end of the year
1
16 255.6 222.2
1 Cash and cash equivalents includes on demand deposits held with PSPs of US$19.0 million at 31 December 2021 (31 December 2020: US$32.2 million). The rights and
obligations relating to these deposit accounts were reanalysed during 2021 and as a consequence this amount was corrected and re-classified from trade and other
receivables to cash and cash equivalents, the effect of which is to increase the 2020 net cash generated from operating activities by $25.8 million.
Trade and other payables include non-cash movement of US$3. 4 million related to remeasurement of severance pay scheme liability
(2020: US$2.9 million).
The notes on pages 126 to 159 form part of these consolidated financial statements.
CONSOLIDATED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 DECEMBER 2021
321
888 HOLDINGS PLC
Annual Report and Accounts 2021
125
1 General information
Company description and activities
888 Holdings Public Limited Company (the “Company”) and its subsidiaries (together the “Group”) was founded in 1997 in the
British Virgin Islands and since 17 December 2003 has been domiciled in Gibraltar (Company number 90099). On 4 October 2005,
the Company listed on the London Stock Exchange.
The Group is the owner of innovative proprietary software solutions providing a range of virtual online gaming services over
the internet, including Gaming and Betting. These services are provided to end users (“B2C”) and to business partners through
its business to business unit, Dragonfish (“B2B”). In addition, the Group provides payment services, customer support and
online advertising.
Definitions
In these financial statements:
The Company 888 Holdings Public Limited Company.
The Group 888 Holdings Public Limited Company and its subsidiaries.
Subsidiaries Companies over which the Company has control (as defined in IFRS 10 –Consolidated
Financial Statements) and whose accounts are consolidated with those of the Company.
Related parties As defined in IAS 24 –Related Party Disclosures.
Associates As defined in IAS 28 – Investments in Associates and Joint Ventures.
2 Significant accounting policies
The significant accounting policies applied in the preparation of the consolidated financial statements are as follows:
2.1 Basis of preparation
The consolidated financial statements of the Group have been prepared in accordance with international accounting standards in
conformity with the requirements of the Gibraltar Companies Act 2014. The consolidated financial statements have been prepared
on a historical cost basis.
The consolidated financial statements are presented in US Dollars because that is the currency in which the Group primarily
operates. All values are rounded to the closest million except when otherwise indicated.
The consolidated financial statements comply with the Gibraltar Companies Act 2014.
The significant accounting policies applied in the consolidated financial statements in the prior year have been applied consistently
in these consolidated financial statements, with the exception of the amendments to accounting standards effective for the annual
periods beginning on 1 January 2021 and representation of expenses analysis in the income statement. These are described in more
detail below.
Going concern
The Directors have considered that the acquisition of William Hill International represents the most significant event impacting the
company in the period to 31 December 2023 (‘the going concern period’). In forming their view on the going concern of the Group,
the Directors have considered two scenarios, being where the acquisition does not proceed and the Group continues to operate as
in prior years (‘Standalone Scenario’) and the scenario where the acquisition proceeds as expected (‘Acquisition Scenario’).
Standalone scenario
The Directors have reviewed management’s detailed going concern review and analysis of the accounts. The standalone case
indicates that the Group will continue to have significant liquidity, and remain debt free, throughout the going concern period until
31 December 2023.
Downside sensitives have been run, individually and in aggregate to assess the impact of the following scenarios:
• The adverse impact of potential measures that may be imposed following the UK Gambling Act review; and
• Reductions in revenue for non-regulated and regulated markets of 10% and 5% respectively to reflect potential regulatory or
competitive pressures.
Group management have assumed variable cost savings proportional to the revenue reduction. Should more extreme downside
scenarios occur, appropriate mitigating actions that can be executed in the necessary timeframe could be taken such as reducing
operating costs and reduction or postponement of other discretionary expenditures and dividend suspension. Under a scenario
where the acquisition does not proceed as expected, contractual break costs do not significantly impact the liquidity assessment.
Trading during the financial year to date has been strong and in line with the second half of prior year. The Directors have also
considered the financial position of the existing Group, which is debt free, has cash and cash equivalents of US$174.5 million net
of customer balances at 31 December 2021, and remains cash generative over the going concern period in all scenarios.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
126
2 Significant accounting policies cont.
2.1 Basis of preparation cont.
Going concern cont.
Acquisition scenario
The Directors have specifically considered the impact of the potential acquisition on their going concern conclusion. The Directors
believe there is a sound strategic rationale for the acquisition to proceed and that the enlarged group will benefit from significant
operating efficiencies due to the complementary nature of the businesses.
The Directors have assumed the completion of the WHI acquisition in Q2 2022, with the acquisition having an enterprise value of
US$3.0 billion (£2.2 billion), including US$0.9 billion of existing WHI Bonds of which half are due for repayment in 2023 and half in
2026. The acquisition will be funded through US$2.9 billion of debt containing no financial covenants. The Group will also establish
a US$0.2 billion revolving credit facility, which is forecast to remain undrawn in the base case.
The Directors have given careful consideration to the regulatory and legal environment in which the enlarged Group will operate,
the potential for historical regulatory and legal exposures to crystalise or for other regulatory enforcement actions to be imposed.
Downside sensitives have been run, individually and in aggregate to assess the impact of the following scenarios:
• The adverse impact of potential measures that may be imposed following the UK Gambling Act review;
• A 2 month UK lockdown due to a resurgence of Covid, with the assumed impact of the closure of WHI retail partly offset by online;
• Regulatory and legal sanctions being higher or more restrictive than expected; and
• Reductions in revenue for non-regulated and regulated markets of 10% and 5% respectively to reflect potential regulatory or
competitive pressures.
In the sensitivity analysis, management have considered a further remote downside scenario where the William Hill online operations
are closed for a period of three months. In case of such an event, the Directors have considered the warranties and indemnities
agreed as part of the acquisition.
The Directors have carefully reviewed the legal form of the warranties and indemnities and assessed their impact on the remote
scenario.
Group management have also calculated mitigating cost savings that are implemented by reducing variable operating expenditure,
in line with the revenue reduction. Should more extreme downside scenarios occur, appropriate mitigating actions that can be
executed in the necessary timeframe could be taken such as reducing operating costs and a reduction or postponement of other
discretionary expenditures and dividend payments.
On the basis of the above considerations in both Standalone and Acquisition scenarios, the Directors have a reasonable expectation
that the Group will have adequate resources to continue in business for the period to 31 December 2023 and therefore continue to
adopt the going concern basis in preparing the financial statements.
2.2 New standards, interpretations and amendments adopted by the Group
Several new and amendments to existing International Financial Reporting Standards and interpretations, issued by the IASB, were
effective from 1 January 2021 and have been adopted by the Group during the period with no significant impact on the consolidated
results or financial position of the Group.
2.3 New standards that have not been adopted by the Group as they were not effective for the year:
Several new standards and amendments to existing International Financial Reporting Standards and interpretations, issued by the
IASB and adopted, or subject to endorsement, will be effective from 1 January 2022, 2023 and 2024 and have not been adopted
by the Group during the period. At this stage management are still assessing the full impact on the consolidated results or financial
position of the Group. None are expected to have a material impact on the consolidated financial statements in the period of initial
application.
Critical accounting estimates and judgements
The preparation of consolidated financial statements under IFRS requires the Group to make estimates and judgements that affect
the application of policies and reported amounts. Estimates and judgements are continually evaluated and are based on historical
experience and other factors including expectations of future events that are believed to be reasonable under the circumstances.
Actual results may differ from these estimates.
321
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Annual Report and Accounts 2021
127
2 Significant accounting policies cont.
Critical accounting estimates and judgements cont.
Climate change is a global challenge and an emerging risk to businesses, people and the environment across the world. We
have a role to play in limiting warming by improving our energy management, reducing our carbon emissions and by helping our
customers do the same. Growing awareness of climate change and customer sustainability targets will provide impetus for business
growth as we provide products, services and solutions that increase efficiency and reduce customers’ energy use and carbon
emissions. As an online business, 888’s activities have a relatively small impact on the environment when compared to a great
number of companies that operate in more resource intensive industries. However, recognising that climate change poses a risk to
our business through global economic disruption and impacts on the welfare of our employees, we seek to integrate environmental
considerations into every level of decision-making from the administration of our offices to long-term business strategy. In our view
climate change doesn’t represent a material estimation uncertainty. For further detail see the corporate social responsibility section
of the Strategic Report.
Included in this note are accounting policies which cover areas that the Directors consider require estimates and assumptions which
have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities in the future. These policies
together with references to the related notes to the financial statements, which include further commentary on the nature of the
estimates and judgements made, can be found below:
Critical judgements
Revenue
The Group applies judgement in determining whether it is acting as a principal or an agent where it provides services to business
partners through its business to business unit (B2B). In making these judgements the Group considers, by examining each contract
with its business partners, which party controls the promised goods or services before their transfer to the customer. The Indicators
that the Group take into account in order to assess the control about the goods or services before their transfer to the customer
include, inter alia, as follows: The Group is the primary obligor for fulfilling the promises in the contract; the Group has inventory risk
before the goods or services are transferred to the customer; and the Group has discretion in setting the prices of the goods
or services.
Internally generated intangible assets
Costs relating to internally generated intangible assets, are capitalised if the criteria for recognition as assets are met. The initial
capitalisation of costs is based on management’s judgement that technological and economic feasibility criteria are met. In making
this judgement, management considers the progress made in each development project and its latest forecasts for each project.
Other expenditure is charged to the consolidated income statement in the year in which the expenditure is incurred. Following initial
recognition, intangible assets are carried at cost less any accumulated amortisation and any accumulated impairment losses.
For further information see note 11.
Goodwill
There is uncertainty over whether or not the bingo sale will complete in 2022 as completion of the transaction is conditional upon,
amongst other items, completion of a reorganisation of the bingo business and that new structure receiving its own UK Gambling
Commission (“UKGC”) licence. Therefore, the recoverable amount of the Bingo B2C CGU has been determined based on a value in
use calculation using cash flow projections on an ongoing basis and also taking into account the probability of the Bingo business
sale, as at 31 December 2021, completion to create a risk weighted value in use calculation of the cash generating unit. The resulting
valuation is above the carrying value and so the CGU has not been impaired however the carrying value exceeds the potential sales
price as disclosed further in note 11.
Exceptional items and adjusted performance measures
The Group classifies and presents certain items of income and expense as exceptional items. The Group presents adjusted
performance measures which differ from statutory measures due to exclusion of exceptional items and certain non-cash items as
the Group considers that it allows a further understanding of the underlying financial performance of the Group. These measures
are described as “adjusted” and are used by management to measure and monitor the Group’s underlying financial performance.
Non-cash items that are excluded from adjusted performance measures of underlying financial performance include share benefit
charge, foreign exchange differences and share of post-tax loss of equity associates.
The Group also seeks to present a measure of underlying performance which is not impacted by exceptional items. The Group
considers any items of income and expense for classification as exceptional by virtue of their nature and size. The items classified
as exceptional (and are excluded from the adjusted measures) are described in further detail in note 5.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
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2 Significant accounting policies cont.
Key accounting estimates
Taxation
Due to the international nature of the Group and the complexity of tax legislation in the jurisdictions in which it operates, the Group
applies judgements in estimating the likely outcome of tax matters and the resultant provision for income taxes. These judgements
are reassessed in each period until the outcome is finally determined through resolution with a tax authority or through a legal
process. Differences arising from changes in judgement or from final resolution may be material and will be charged or credited
to the Income statement in the relevant period.
The Group evaluates uncertain items, where the tax judgement is subject to interpretation and remains to be agreed with the
relevant tax authority. Provisions for uncertain items are made using judgement of the most likely tax expected to be paid, based on
a qualitative assessment of all relevant information. In assessing the appropriate provision for uncertain items, the Group considers
progress made in discussions with tax authorities and expert advice on the likely outcome and recent developments in case law,
legislation and guidance.
The Group believes that its accruals or, where applicable, provisions for tax liabilities are appropriate. For further information
see note 8.
Impairment of goodwill and other intangible assets
Determining whether goodwill is impaired requires an estimation of the value in use of the cash-generating units to which the
goodwill has been allocated. The value in use calculation requires the entity to estimate the future cash flows expected to arise
from the cash-generating unit and a suitable discount rate in order to calculate present value. Cash flows are typically forecast for
periods up to five years. For some cash-generating units it is appropriate to use forecasts extending beyond five years where future
investment in the business is expected to result in a long-term growth being achieved outside of five years. For further information
see note 11.
Provisions, contingent liabilities and regulatory matters
The Group makes a number of estimates in respect of the accounting for, and disclosure of, expenses and contingent liabilities for
regulatory matters, including gaming duties. Provisions are described in further detail in note 19 and contingent liabilities in note 27.
The Group operates in numerous jurisdictions. Accordingly, the Group files gaming tax returns, provides for and pays all gaming taxes
and duties it believes are due based on local tax laws and tax advice obtained. The Group is also periodically subject to audits and
assessments by local taxing authorities. Provisions for uncertain items are made using judgement of the most likely tax expected to
be paid and the basis thereon, based on a qualitative assessment of all relevant information. The Board considers that any exposure
for additional taxes, if any, that may arise from the final settlement of such assessments is unlikely to result in any further liability.
As part of the Board’s ongoing regulatory compliance and operational risk assessment process, it continues to monitor legal
and regulatory developments, and their potential impact on the business, and continues to take appropriate advice in respect of
these developments.
Given the nature of the legal and regulatory landscape of the industry, from time to time the Group has received notices,
communications and legal actions from regulatory authorities and other parties in respect of its activities. The Group is furthermore
subject to regular compliance assessments of its licensed activities, from time to time. The Group’s policy is to engage in dialogue
with regulators and address any concerns raised in such assessments, to work cooperatively with the regulator and to take action
to address any concerns raised as part of the assessment as soon as possible. The Group has taken legal advice as to the manner
in which it should respond and the likelihood of success of such actions. Based on this advice and the nature of the actions, for
the majority of these matters the Board is unable to quantify reliably the outflow of funds that may result, if any. For matters where
an outflow of funds is probable and can be measured reliably, amounts have been recognised in the financial statements within
Provisions. Except for the regulatory matters described in note 19, these amounts are not material at 31 December 2021.
Basis of consolidation
The consolidated financial statements include the accounts of the Company and its subsidiaries. The subsidiaries are companies
controlled by 888 Holdings Public Limited Company. Control exists where the Company has power over an entity; exposure, or rights,
to variable returns from its involvement with an entity; and the ability to use its power over an entity to affect the amount of its
returns. Subsidiaries are consolidated from the date the Parent gained control until such time as control ceases.
The financial statements of subsidiaries are included in the consolidated financial statements using the purchase method of
accounting. On the date of the acquisition, the assets and liabilities of a subsidiary are measured at their fair values and any excess
of the fair value of the consideration over the fair values of the identifiable net assets acquired is recognised as goodwill.
Intercompany transactions and balances are eliminated on consolidation.
The financial statements of subsidiaries are prepared for the same reporting period as the Parent Company and using consistent
accounting policies.
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2 Significant accounting policies cont.
Revenue
Revenue consists of income from online activities and income generated from foreign exchange commissions on customer deposit,
withdrawals and account fees, which is allocated to each reporting segment.
Casino, Bingo and Sport
The Group’s income earned from Casino and Bingo (Gaming) and Sports (Betting) is disclosed as revenue although these are
accounted for and meet the definition of a gain under IFRS 9.
For these revenue streams, revenue recognised includes gains and losses arising as a result of the outcome of an event which is
not controllable by the Group. The amount of the payment the Group may be obliged to pay to the customer is uncertain. The
transaction is therefore a derivative financial instrument, initially recognised at fair value and subsequently remeasured with changes
recorded in profit and loss.
The initial fair value is the amount staked by the customer and adjusted for the fair value of certain promotions and bonuses granted
to customers. This is subsequently remeasured when the result of the transaction is known, and the amount payable is confirmed.
This movement may be a gain or a loss which is offset on the basis that they arise from similar transactions.
Poker
Poker (Gaming) represents the commission (rake) charged from each poker hand in ring games and entry fees for participation in
Poker tournaments less the fair value of certain promotional bonuses and the value of loyalty points accrued. In Poker tournaments
certain promotional costs are accounted for, and entry fee revenue is recognised when the tournament has concluded. Poker revenue
is within the scope of IFRS 15 and recognised at an amount that reflects the consideration to which an entity expects to be entitled
in exchange for transferring goods or services to a customer.
B2B
Revenue from B2B is mainly comprised of services provided to business partners. B2B also includes fees from the provision of certain
gaming related services to partners. Customer advances received are treated as deferred income within current liabilities and
released as they are earned.
For services provided to business partners through its B2B unit, the Group examines whether the nature of its promise is a performance
obligation to provide the defined goods or services itself, which means the Group is a principal and therefore recognises revenue in
the gross amount of the revenue generated from use of the Group’s platform in online gaming activities with the partners’ share of the
revenue charged to marketing expenses; or to arrange that another party provide the goods or services which means the Group is an
agent and therefore recognises revenue in the amount of the net commission from use of the Group’s platform.
The Group is a principal when it controls the promised goods or services before their transfer to the customer. Indicators that the
Group controls the goods or services before their transfer to the customer include, inter alia, as follows: The Group is the primary
obligor for fulfilling the promises in the contract; the Group has inventory risk before the goods or services are transferred to the
customer; and the Group has discretion in setting the prices of the goods or services.
Where the Group is considered to be the principal, income is recognised as the gross revenue generated from use of the Group’s
platform in online gaming activities with the partners’ share of the revenue charged to marketing expenses. In other cases, income
is recognised as the Group share of the net revenue generated from use of the Group’s platform.
Cost of sales
Cost of sales consists primarily of gaming duties, payment service providers’ commissions, chargebacks, commission and royalties
payable to third parties, all of which are recognised on an accruals basis.
Operating expenses
Operating expenses consist primarily of staff costs and corporate professional expenses, both of which are recognised on an
accruals basis.
Foreign currency
Monetary assets and liabilities denominated in currencies other than the functional currency of the relevant company are translated
into that functional currency using year-end spot foreign exchange rates. Non-monetary assets and liabilities are translated using
exchange rates prevailing at the dates of the transactions. Exchange rate differences on foreign currency transactions are included
in financial income or financial expenses in the consolidated income statement, as appropriate.
The results and financial position of all Group entities that have a functional currency different from US$ are translated into
the presentation currency at foreign exchange rates as set out below. Exchange differences arising, if any, are recorded in the
consolidated statement of comprehensive income as a component of other comprehensive income.
(i) assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that balance sheet; and
(ii) income and expenses for each income statement are translated at an average exchange rate (unless this average is not a
reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income and
expenses are translated at the dates of the transactions).
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
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2 Significant accounting policies cont.
Taxation
The tax expense represents tax payable for the year based on currently applicable tax rates.
Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the balance sheet differs from
its tax base. They are accounted for using the balance sheet liability method. Recognition of deferred tax assets is restricted to
those instances where it is probable that taxable profits will be available against which the difference can be utilised. Such assets
and liabilities are not recognised if the temporary differences arise from goodwill or from the initial recognition (other than in a
business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit.
The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the balance
sheet date and are expected to apply when the deferred tax liabilities/assets are settled/recovered.
Goodwill
Goodwill represents the excess of the fair value of the consideration in a business combination over the Group’s interest in the fair
value of the identifiable assets, liabilities and contingent liabilities acquired. Consideration comprises the fair value of any assets
transferred, liabilities assumed and equity instruments issued.
Goodwill is capitalised as an intangible asset with any impairment in carrying value being charged to the consolidated income
statement and not subsequently reversed. Where the fair values of identifiable assets, liabilities and contingent liabilities exceed the
fair value of consideration paid, the excess is credited in full to the consolidated income statement on the acquisition. Changes in
the fair value of the contingent consideration are charged or credited to the consolidated income statement. In addition, the direct
costs of acquisition are charged immediately to the consolidated income statement.
Intangible assets
Acquired intangible assets
Intangible assets acquired separately consist mainly of software licences and domain names and are capitalised at cost. Those
acquired as part of a business combination are recognised separately from goodwill if the fair value can be measured reliably. These
intangible assets are amortised over the useful life of the assets, which for software licences is between one and five years and for
domain names is five years.
Internally generated intangible assets
Expenditure incurred on development activities of gaming platform is capitalised only when the expenditure will lead to new or
substantially improved products or processes, the products or processes are technically and commercially feasible and the Group
has sufficient resources to complete development. All other development expenditure is expensed. Subsequent expenditure on
intangible assets is capitalised only where it clearly increases the economic benefits to be derived from the asset to which it relates.
The Group estimates the useful life of these assets as between three and five years, except for certain licence costs which are
amortised over either the life of the licence, or up to 20 years, whichever is the shorter period and the sports betting platform which
has an estimated useful economic live of 12 years.
Right-of-use assets
IFRS 16 requires lessees to recognise right-of-use assets and lease liabilities for most leases. A contract is (or contains) a lease if it
conveys the right to control the use of an identified asset for a period of time in exchange for consideration.
Right-of-use assets are initially measured at cost and depreciated by the earlier of the end of the useful life of the right-of-use
asset or the end of the lease term. The cost of right-of-use assets comprises of initial measurement of the lease liabilities, any lease
payments made before or at the commencement date and initial direct costs. Right-of-use assets are also subject for impairment
losses and adjusted for any remeasurement of lease liabilities.
Right-of-use assets are depreciated on a straight-line basis over the shorter of the lease term and the estimated useful lives of the
assets, as follows:
Office lease 1-10 years
Motor vehicles 3 years
Property, plant and equipment
Property, plant and equipment is stated at historical cost less accumulated depreciation. Assets are assessed at each balance sheet
date for indicators of impairment.
Depreciation is calculated using the straight-line method, at annual rates estimated to write off the cost of the assets less their
estimated residual values over their expected useful lives. The annual depreciation rates are as follows:
IT equipment 33%
Office furniture and equipment 7-15%
Leasehold improvements Over the shorter of the term of the lease or useful lives
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2 Significant accounting policies cont.
Impairment of non-financial assets
Impairment tests on goodwill are undertaken annually and where applicable an impairment loss is recognised immediately in
the consolidated income statement. Other non-financial assets are subject to impairment tests whenever events or changes in
circumstances indicate that their carrying amount may not be recoverable. Where the carrying value of an asset exceeds its
recoverable amount (being the higher of value in use and fair value less costs to sell), the asset is written down accordingly through
the consolidated income statement.
Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out on the asset’s
cash generating unit (i.e. the smallest group of assets to which the asset belongs for which there are separately identifiable and
largely independent cash inflows).
Fair value measurement
The Group measures certain financial instruments at fair value at each balance sheet date. The fair value related disclosures
are included in notes 25 and 26. Fair value is the price that would be received or paid in an orderly transaction between market
participants at a particular date, either in the principal market for the asset or liability or, in the absence of a principal market,
in the most advantageous market for that asset or liability accessible to the Group.
The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to
measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs.
The fair value measurement hierarchy is based on the inputs to valuation techniques used to measure fair value. The inputs are
categorised into three levels, with the highest level (level 1) given to inputs for which there are unadjusted quoted prices in active
markets for identical assets or liabilities and the lowest level (level 3) given to unobservable inputs. Level 2 inputs are directly or
indirectly observable inputs other than quoted prices.
Non-current assets held for sale and discontinued operations
The Group classifies non-current assets and disposal of an asset as held for sale if their carrying amounts will be recovered
principally through a sale transaction rather than through continuing use. Non-current assets and disposal of an asset classified as
held for sale are measured at the lower of their carrying amount and fair value less costs to sell. Costs to sell are the incremental
costs directly attributable to the disposal of an asset, excluding finance costs and income tax expense.
The criteria for held for sale classification is regarded as met only when the sale is highly probable and the asset is available for
immediate sale in its present condition. Actions required to complete the sale should indicate that it is unlikely that significant
changes to the sale will be made or that the decision to sell will be withdrawn. Management must be committed to the plan to
sell the asset and the sale expected to be completed within one year from the date of the classification.
Property, plant and equipment and intangible assets are not depreciated or amortised once classified as held for sale.
Assets and liabilities classified as held for sale are presented separately as current items in the statement of financial position.
Discontinued operations are excluded from the results of continuing operations and are presented as a single amount as profit
or loss after tax from discontinued operations in the statement of profit or loss.
Cash and cash equivalents
Cash comprises cash in hand and balances with banks and on-demand deposits. Cash equivalents are short-term, highly liquid
investments that are readily convertible to known amounts of cash. They include short-term deposits originally purchased with
maturities of three months or less.
Trade receivables
Trade receivables are initially recognised at fair value and subsequently measured at amortised cost and principally comprise
amounts due from credit card companies and from e-payment companies. The Group has applied IFRS 9’s simplified approach
and has calculated the ECLs based on lifetime of expected credit losses. Bad debts are written off when there is objective evidence
that the full amount may not be collected.
Equity
Equity issued by the Company is recorded as the proceeds received from the issue of shares, net of direct issue costs.
Treasury shares
Own equity instruments that are reacquired (treasury shares) are recognised at cost and deducted from equity. No gain or loss is
recognised in profit or loss on the purchase, sale, issue or cancellation of the Group’s own equity instruments. Any difference between
the carrying amount and the consideration, if reissued, is recognised in the share premium account.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
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2 Significant accounting policies cont.
Dividends
Dividends are recognised when they become legally payable. In the case of interim dividends to equity shareholders, this is when
declared by the Board of Directors and paid. In the case of final dividends, this is when approved by the shareholders at the Annual
General Meeting.
Equity-settled Share benefit charges
Where the Company grants its employees or contractors shares or options, the cost of those awards, recognised in the consolidated
income statement over the vesting period with a corresponding increase in equity, is measured with reference to the fair value at the
date of grant. Market performance conditions are taken into account in determining the fair value at the date of grant. Non-market
performance conditions, including service conditions, are taken into account by adjusting the number of instruments expected to
vest at each balance sheet date so that, ultimately, the cumulative amount recognised over the vesting period is based on the
number of instruments that eventually vest.
Cash-settled transactions
A liability is recognised for the fair value of cash-settled transactions. The fair value is measured initially and at each reporting
date up to and including the settlement date, with changes in fair value recognised in employee benefits expense. The fair value
is expensed over the period until the vesting date with recognition of a corresponding liability. Further details of which are given in
note 23. The approach used to account for vesting conditions when measuring equity-settled transactions also applies to
cash-settled transactions.
Severance pay schemes
The Group operates two severance pay schemes:
Defined benefit severance pay scheme
The Group operates a defined benefit severance pay scheme pursuant to the Severance Pay Law in Israel. Under this scheme Group
employees are entitled to severance pay upon redundancy or retirement. The liability for termination of employment is measured
using the projected unit credit method.
Severance pay scheme surpluses and deficits are measured as:
• the fair value of plan assets at the reporting date; less
• plan liabilities calculated using the projected unit credit method, discounted to its present value using yields available for the
appropriate government bonds that have maturity dates appropriate to the terms of the liabilities.
Remeasurements of the net severance pay scheme assets and liabilities, including actuarial gains and losses on the scheme
liabilities due to changes in assumptions or experience within the scheme and any differences between the interest income and the
actual return on assets, are recognised in the consolidated statement of comprehensive income in the period in which they arise.
Defined contribution severance pay scheme
In 2017 the Group introduced defined contribution plan pursuant to section 14 to the Severance Pay Law. Under this scheme the
Group pays fixed monthly contributions. Payments to defined contribution plans are charged as an expense as they fall due.
Leases
The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the right to
control the use of an identified asset for a period of time in exchange for consideration.
Lease liabilities
Lease liabilities are recognised at the commencement date of the lease and measured at the present value of lease payments to
be made over the lease term.
In calculating the present value of lease payments, the Group uses its incremental borrowing rate at the lease commencement date
if the interest rate implicit in the lease is not readily determinable. After the commencement date, the amount of lease liabilities is
increased to reflect the accretion of interest and reduced for the lease payments made. In addition, the carrying amount of lease
liabilities is remeasured if there is a modification, a change in the lease term or a change in the lease payments (e.g., changes to
future payments resulting from a change in an index or rate used to determine such lease payments).
Trade and other payables
Trade and other payables are initially recognised at fair value and subsequently measured at amortised cost.
Provisions
Provisions are recognised when the Group has a present or constructive obligation as a result of a past event from which it is
probable that it will result in an outflow of economic benefits that can be reasonably estimated.
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2 Significant accounting policies cont.
Liabilities to customers
Liabilities to customers comprise the amounts that are credited to customers’ bankroll (the Group’s electronic “wallet”), including
provision for bonuses granted by the Group, less fees and charges applied to customer accounts, along with full progressive provision
for jackpots. These amounts are repayable in accordance with the applicable terms and conditions.
3 Segment information
Segmental results are reported in a manner consistent with the internal reporting provided to the chief operating decision maker.
The chief operating decision maker has been identified as the management team comprising mainly the Chief Executive Officer
and the Chief Financial Officer. The operating segments identified are:
• B2C (Business to Customer): including Gaming and Betting. Whilst B2C revenues had historically been further split out into the
component products of Casino, Poker, Sport and Bingo, the internal reporting has been updated to combine Casino, Poker and
Bingo revenues under one heading of Gaming and to change the name of Sport to Betting. The combination of revenues into
Gaming and the change of name from Sport to Betting better reflects how the business is managed and brings the business
in line with peer group of companies presentation.
• B2B (Business to Business): offering Total Gaming Services under the Dragonfish trading brand. Dragonfish offers to its business
partners use of technology, software, operations, E-payments and advanced marketing services, through the provision of offline/
online marketing, management of affiliates, search engine optimisation (SEO), customer relationship management (CRM) and
business analytics.
There has been no aggregation of these two operating segments for reporting purposes. The management team continues to assess
the performance of operating segments based on revenue and segment profit, being revenue net of chargebacks, payment service
providers’ commissions, gaming duties, royalties payable to third parties and marketing expenses.
B2C B2B Consolidated
2021
Gaming
US$ million
Betting
US$ million
Total B2C
US$ million US$ million US$ million
Segment revenue 814.5 127.4 941.9 38.2 980.1
Segment result
1
322.6 17.9 340.5
Unallocated corporate expenses
2
(229.5)
Exceptional items (24.0)
Operating profit 87.0
Finance income 0.1
Finance expenses (5.8)
Taxation (12.4)
Net profit for the year 68.9
Adjusted net profit for the year
3
101.3
Assets
Corporate assets 540.0
Total assets 540.0
Liabilities
Segment liabilities 79.8 1.3 81.1
Unallocated corporate liabilities 291.0
Total liabilities 372.1
1 Revenue net of chargebacks, payment service providers’ commissions, gaming duties, royalties payable to third parties, marketing expenses and foreign exchange differences.
2 Including staff costs, corporate professional expenses, other administrative expenses, depreciation, amortisation and share benefit charges.
3 As defined in note 9.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
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134
3 Segment information cont.
B2C B2B Consolidated
2020
Gaming
US$ million
Betting
US$ million
Total B2C
US$ million US$ million US$ million
Segment revenue 692.2 122.1 814.3 35.4 849.7
Segment result
1
310.0 17.5 327.5
Unallocated corporate expenses
2
(216.5)
Exceptional items (53.3) (24.9) (78.2)
Operating profit 32.8
Finance income 0.1
Finance expenses (6.1)
Share of post-tax loss of equity accounted associate (0.1)
Taxation (15.4)
Net profit for the year 11.3
Adjusted net profit for the year
3
100.6
Assets
Corporate assets 486.7
Total assets 486.7
Liabilities
Segment liabilities 72.4 1.6 74.0
Unallocated corporate liabilities 262.3
Total liabilities 336.3
1 Revenue net of chargebacks, payment service providers’ commissions, gaming duties, royalties payable to third parties and Marketing expenses.
2 Including staff costs, corporate professional expenses, other administrative expenses, depreciation, amortisation and share benefit charges.
3 As defined in note 9.
Other than where amounts are allocated specifically to the B2C and B2B segments above, the expenses, assets and liabilities
relate jointly to all segments. These amounts are not discretely analysed between the two operating segments as any allocation
would be arbitrary.
Geographical information
The Group’s performance can also be reviewed by considering the geographical markets and geographical locations within which
the Group operates. This information is outlined below:
Revenue by geographical market (based on location of customer)
2021
US$ million
2020
US$ million
UK 388.9 333.5
Italy 118.3 86.5
EMEA (excluding the UK and Italy) 333.5 320.9
Americas 125.6 93.7
Rest of the world 13.8 15.1
Revenue 980.1 849.7
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3 Segment information cont.
Non-current assets by geographical location
Carrying amount
of non-current assets
by location
2021
US$ million
2020
US$ million
Gibraltar 79.4 72.3
Americas 99.1 93.5
EMEA (except Gibraltar) 34.4 42.7
Total non-current assets by geographical location
1
212.9 208.5
1 Excludes deferred tax assets of US$3.0 million (2020: US$3.6 million).
4 Operating profit
Note
2021
US$ million
2020
US$ million
Operating profit is stated after charging:
Payment of service providers’ commissions 41.5 34.6
Gaming duties 184.0 151.8
Marketing expenses 306.5 237.1
Staff costs (including Executive Directors) 6 133.8 132.1
Fees payable to EY Limited, Ernst & Young LLP and its affiliates:
Statutory audit of the consolidated financial statements 0.9 0.9
Exceptional items 5 24.0 78.2
Depreciation (within operating expenses) 12,13 14.2 14.8
Amortisation (within operating expenses) 11 22.1 18.8
Auditor remuneration
2021
US$ million
2020
US$ million
Audit of Company 0.7 0.7
Audit of Group 0.2 0.2
Total fees for audit services 0.9 0.9
Audit related assurance services – half year review — —
Other assurance services 0.3 0.1
Total assurance services 0.3 0.1
Other non-audit services 2.3 —
Total fees for non-audit services 2.6 0.1
Total fees 3.5 1.0
The auditor acted as reporting accountants in connection with the Company’s circular and prospectus for the acquisition of
William Hill International and Capital Raise that will be published during Q2 2022. Total non-audit fees payable to Ernst & Young for
permissible non-audit services relating to the transaction are US$3.5 million. Of this, US$2.4 million relates to fees payable at the end
of the year and are presented in the table above. Total fees for non-audit services represented 256% (2020: 14%) of the total fees
for audit services. Further considerations in respect of the audit and non-audit fees for the year are set out in the Audit Committee
Report. The auditor provided no taxation services to the Group in 2021 (2020: US$nil).
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
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136
5 Exceptional items
The Group classifies certain items of income and expense as exceptional, as the Group considers that it allows for a further
understanding of the underlying financial performance of the Group. The Group considers any items of income and expense for
classification as exceptional by virtue of their nature and size.
2021
US$ million
2020
US$ million
Restructuring costs
1
3.1 —
Exceptional legal and professional costs
2
15.1 —
Retroactive duties and associated charges
3
5.9 —
Impairment charges
4
— 79.9
Other provisions
5
(0.1) (0.1)
Gain from the sale of equity accounted associate
6
— (1.6)
Total exceptional items
7
24.0 78.2
The Group paid US$10.3 million during 2021 in respect of exceptional items (2020: US$0.1 million).
1 Restructuring costs, comprises of US$2.6 million employees redundancy costs related to the Group’s decision to close its Antigua office, additional US$0.5 million relates to the
disposal of property, plant and equipment.
2 The Group incurred legal and professional M&A costs of US$15.1 million associated with the proposed acquisition of the international (non-US) business of William Hill.
3 The Group recorded an exceptional retroactive charge of US$5.9 million following a reassessment of potential gaming duties relating to activity in prior years.
4 The Group recognised impairment of Bingo Goodwill assets during 2020, as described in further detail in note 11.
5 Net change in provision in respect of exceptional matters and legacy customers’ activity prior periods.
6 On 22 June 2020, the Company sold its investment in Come2Play Limited, as a result the Company recorded a capital gain of US$1.6 million.
7 Tax effect of the exceptional items is US$3.5 million credit (2020: US$0.1 million tax credit).
6 Employee benefits
Staff costs, including Executive Directors’ remuneration, comprises the following elements:
2021
US$ million
2020
US$ million
Wages and salaries 138.8 133.5
Social security 7.5 7.8
Employee benefits and severance pay scheme costs 8.8 8.0
155.1 149.3
Staff costs capitalised in respect of internally generated intangible assets (21.3) (17.2)
133.8 132.1
In the consolidated income statement total staff costs, including share benefit charges of US$8.4 million (2020: US$11.0 million),
are included within the Operating expenses.
The average number of employees during the year was 1,759 (2020: 1,547).
At 31 December 2021 the Group employed 1,764 (2020: 1,669) staff.
At 31 December 2021 the Group used the services of 58 chat moderators (2020: 62) and 113 contractors (2020: 86).
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6 Employee benefits cont.
Severance pay scheme –Israel
The Group has defined contribution plan pursuant to section 14 to the Severance Pay Law under which the Group pays fixed
contributions and will have no legal or constructive obligation to pay further contributions if the fund does not hold sufficient
amounts to pay all employee benefits relating to employee service at the date of their departure. The Group recognised an
expense in respect of contribution to the defined contribution plan during the year of US$2.1 million (2020: US$1.5 million).
The Group’s employees in Israel, which are not subject to section 14 to the Severance Pay Law, are eligible to receive certain
benefits from the Group in specific circumstances on leaving the Group. As such the Group operates a defined benefit severance
pay plan which requires contributions to be made to separately administered funds. The funds are held by an independent third
party company.
The current service cost and the present value of the defined benefit obligation are measured using the projected unit credit method.
Under this schedule, the Company contributes on a monthly basis at the rate of 8.3% of the aggregate of members’ salaries.
The disclosures set out below are based on calculations carried out as at 31 December 2021 by a qualified independent actuary.
The following table summarises the employee benefits figures as included in the consolidated financial statements:
2021
US$ million
2020
US$ million
Included in the balance sheet:
Severance pay liability 5.0 7.4
Included in the income statement:
Current service costs (within Operating expenses) 3.2 3.1
Included in the statement of comprehensive income:
Loss on remeasurement of severance pay scheme liability (3.4) 0.3
Movement in severance pay scheme asset and liability:
Severance pay scheme assets
2021
US$ million
2020
US$ million
At beginning of year 24.6 21.8
Interest income 0.6 0.6
Contributions by the Group 2.6 2.7
Benefits paid (5.7) (1.6)
Return on assets less interest income already recorded 2.9 (0.6)
Exchange differences 0.7 1.7
At end of year 25.7 24.6
Severance pay plan liabilities
2021
US$ million
2020
US$ million
At beginning of year 32.0 27.8
Interest expense 0.8 0.8
Current service costs 3.2 3.1
Benefits paid (5.8) (1.7)
Actuarial gain on past experience 1.2 —
Actuarial loss on changes in financial assumptions (1.5) (0.2)
Exchange differences 0.8 2.2
At end of year 30.7 32.0
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
138
6 Employee benefits cont.
Severance pay scheme –Israel cont.
As at 31 December 2021 the net accounting deficit of the defined benefit severance pay plan was US$5.0 million
(2020: US$7.4 million). The Scheme is backed by substantial assets amounting to US$25.7 million at 31 December 2021
(2020: US$24.6 million). The net accounting deficit of defined benefit severance plan is a result of two elements:
• Potential liability to pay further contributions to employees who will be made redundant, if the fund does not hold sufficient assets
to pay all benefits relating to employee service at the date of their departure.
• Volatility of Israeli government bond rates may have substantial impact in absolute terms on the net liability. An increase in the
discount rate from 2.93% in 2020 to 3.45% in 2021 resulted in a US$1.7 million decrease the plan liabilities.
• A further increase in the discount rate by 0.25% per annum (i.e. 3.45% to 3.7%) would increase the plan liabilities by US$0.8 million
(2020: US$0.8 million).
The impact of the severance deficit on the level of distributable reserves is monitored on an ongoing basis. Monitoring enables
planning for any potential adverse volatility and helps the Group to assess the likely impact on distributable reserves.
Employees can determine individually into which type of investment their share of the plan assets are invested and, therefore the
Group is unable to accurately disclose the proportions of the plan assets invested in each class of asset.
The expected contribution for 2022 is US$4.8 million.
The main actuarial assumptions used in determining the fair value of the Group’s severance pay plan are shown below:
2021
%
2020
%
Discount rate (nominal) 3.45 2.93
Estimated increase in employee benefits costs 5.14 5.14
Voluntary termination rate 75 75
Inflation rates based on Israeli bonds 2.54 1.53
Sensitivity of balance sheet at 31 December 2021
The results of the calculations are sensitive to the assumptions used. The balance sheet position revealed by IAS 19 calculations must
be expected to be volatile, principally because the market value of assets (with significant exposure to equities) is being compared
with a liability assessment derived from corporate bond yields.
The table below shows the sensitivity of the IAS 19 balance sheet position to small changes in some of the assumptions. Where one
assumption has been changed all the other assumptions are kept as disclosed above.
Resulted
(surplus)/
deficit
US$ million
Change
from
disclosed
US$ million
Discount rate less 0.25% (5.8) (0.8)
Estimated increase in employee benefits costs plus 1% (7.9) (2.9)
Voluntary termination rate decrease 5% (5.2) (0.2)
Inflation rates up 0.25% (4.4) 0.6
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7 Finance income and finance expenses
Finance income:
2021
US$ million
2020
US$ million
Interest income 0.1 0.1
Finance income 0.1 0.1
Finance expenses:
2021
US$ million
2020
US$ million
Foreign exchange losses — 3.4
Interest expenses related to lease liabilities 1.3 1.4
Interest expenses related to settlement of tax liability 3.8 —
Interest bearing credit facility — 1.1
Interest expenses related to severance pay liability, net 0.2 0.2
Other finance charges and fees 0.5 —
Finance expenses 5.8 6.1
8 Taxation
Corporate taxes
2021
US$ million
2020
US$ million
Current taxation
Gibraltar taxation 1.0 2.1
Other jurisdictions taxation 11.9 12.9
Adjustments in respect of prior years (0.2) 1.6
12.7 16.6
Deferred taxation
Origination and reversal of temporary differences (0.3) (1.2)
Taxation expense 12.4 15.4
Deferred taxation related to items recognised in OCI
Remeasurement of severance pay liability (0.3) (1.2)
The taxation expense for the year differs from the standard Gibraltar rate of tax. The differences are explained below:
2021
US$ million
2020
US$ million
Profit before taxation 81.3 26.7
Standard tax rate in Gibraltar (2021: 12.5%, 2020: 10%) 10.2 2.7
Higher effective tax rate on other jurisdictions 6.7 7.2
Expenses not allowed for taxation 1.1 8.3
Deferred tax (0.3) (1.2)
Capital allowances in excess of depreciation (2.1) (1.1)
Non-taxable income (3.0) (2.1)
Adjustments to prior years’ tax charges (0.2) 1.6
Total tax charge for the year 12.4 15.4
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
140
8 Taxation cont.
Corporate taxes cont.
Current tax is calculated with reference to the profit of the Company and its subsidiaries in their respective countries of operation.
Income tax payable as at 31 December 2021 is US$30.7 million (2020: US$20.7 million) which includes a settlement signed with the
Israeli Tax Authorities in respect of the years 2016-2020 and current tax charges from various jurisdictions. Set out below are details
in respect of the significant jurisdictions where the Group operates and the factors that influenced the current and deferred taxation
in those jurisdictions:
Gibraltar
Gibraltar companies are subject to a corporate tax rate of 12.5%, following an increase which came into effect on 1 August 2021.
Gibraltar corporate tax expenses for the year are lower compared to 2020, as a result of decrease in expenses not allowed for
taxation.
In January 2022, the parent company, 888 Holdings plc, moved its management and control, and as a result its tax residence,
to the UK.
Malta
Maltese companies are subject to a corporate tax rate of 35%, with an effective corporate tax rate of 5% achieved through a
shareholder tax refund system.
Israel
The domestic corporate tax rate in Israel in 2021 is 23% (2020: 23%). The Company’s Israeli subsidiary incurred higher tax expense
compared to 2020, as a result of a settlement signed with the Israeli Tax Authorities in respect of 2016-2020, on the basis of the
principles of which the tax basis for 2021 was also adjusted.
UK
The Group’s subsidiary in the UK is subject to a corporate tax rate of 19% (2020: 19%). In March 2021, the UK government announced
an increase in the corporate tax rate to 25%, starting April 2023.
Romania
The Group’s subsidiary in Romania is subject to a corporate tax rate of 16% (2020: 16%).
US
The Group’s subsidiaries in the US are subject to a federal corporate tax rate of 21% (2020: 21%), in addition to state tax rate
ranging between 4.55% (Colorado) to 9% (New Jersey).
Sensitivity analysis
The key operating companies in the Group are incorporated, managed and controlled and tax resident mainly in Gibraltar,
with several operating companies tax residents in Malta. The Group’s subsidiaries are located in different jurisdictions and these
subsidiaries are taxed locally on their respective profits which are determined based on transfer pricing rules. An effective tax rate
increase of 1% would result in an increase in the tax charge (and associated provision) of US$0.8 million (2020: US$1.0 million).
9 Earnings per share
Basic earnings per share
Basic earnings per share (EPS) has been calculated by dividing the profit attributable to ordinary shareholders by the weighted
average number of shares in issue and outstanding during the year.
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9 Earnings per share cont.
Diluted earnings per share
The weighted average number of shares for diluted earnings per share takes into account all potentially dilutive equity instruments
granted, which are not included in the number of shares for basic earnings per share. Certain equity instruments have been excluded
from the calculation of diluted EPS as their conditions of being issued were not deemed to satisfy the performance conditions at
the end of the period or it will not be advantageous for holders to exercise them into shares, in the case of options. The number of
equity instruments included in the diluted EPS calculation consist of 6,315,271 Ordinary Shares (2020: 7,460,665) and no market-value
options (2020: nil).
The number of equity instruments excluded from the diluted EPS calculation is 577,979 (2020: 964,207).
2021 2020
Profit for the period attributable to equity holders of the parent (US$ million) 68.9 11.3
Weighted average number of Ordinary Shares in issue and outstanding 371,383,109 368,587,941
Effect of dilutive Ordinary Shares and Share options 6,315,271 7,460,665
Weighted average number of dilutive Ordinary Shares 377,698,380 376,048,606
Basic earnings per share 18.6¢ 3.1¢
Diluted earnings per share 18.3¢ 3.0¢
Adjusted earnings per share
The Directors believe that EPS excluding exceptional items, share benefit charges, net gain from sale of investment in equity
accounted associate and share of post- tax loss of equity accounted associate (“Adjusted EPS”) allows for a further understanding
of the underlying performance of the business and assists in providing a clearer view of the performance of the Group.
Reconciliation of profit to profit excluding exceptional items, share benefit charges, net gain from sale of investment in equity
accounted associate and share of post-tax loss of equity accounted associate (“Adjusted profit”):
2021
US$ million
2020
US$ million
Profit for the period attributable to equity holders of the parent 68.9 11.3
Exceptional items (see note 5) 24.0 78.2
Share benefit charges (see note 23) 8.4 11.0
Share of post-tax loss of equity accounted associate — 0.1
Adjusted profit 101.3 100.6
Weighted average number of Ordinary Shares in issue 371,383,109 368,587,941
Weighted average number of dilutive Ordinary Shares 377,698,380 376,048,606
Adjusted basic earnings per share 27.3¢ 27.3¢
Adjusted diluted earnings per share 26.8¢ 26.8¢
10 Dividends
2021
US$ million
2020
US$ million
Dividends paid 61.3 33.2
2020 final dividend of 10.4¢ per share plus an additional one-off 1.6¢ per share was paid on 24 May 2021 (US$44.5 million)
and the 2021 interim regular dividend of 4.5¢ per share in accordance with 888’s dividend policy was paid on 13 October 2021
(US$16.8 million).
The Board of Directors is not recommending a final dividend to be paid in respect of the year ended 31 December 2021, in light of
the potential capital requirements expected as part of the pending William Hill transaction. As a result, the total dividend for the
year is 4.5¢ per share (2020: 18.0¢ per share).
During 2020, the 2019 final dividend of 3.0¢ per share was paid on 22 May 2020 (US$11.1 million) and the 2020 interim regular
dividend of 3.2¢ per share plus an additional one-off 2.8¢ per share was paid on 4 November 2020 (US$22.1 million).
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
142
11 Goodwill and other intangible assets
Goodwill
US$ million
Acquired
intangible
assets
US$ million
Internally
generated
intangible
assets
US$ million
Total
US$ million
Cost or valuation
At 1 January 2020 181.2 77.4 104.4 363.0
Additions — 4.7 17.9 22.6
Disposals — (2.2) — (2.2)
At 31 December 2020 181.2 79.9 122.3 383.4
Additions — 2.4 22.6 25.0
At 31 December 2021 181.2 82.3 144.9 408.4
Amortisation and impairments:
At 1 January 2020 20.7 29.2 72.7 122.6
Amortisation charge for the year — 8.7 10.1 18.8
Impairment charge for the year 79.3 — 0.6 79.9
Disposals — (2.2) — (2.2)
At 31 December 2020 100.0 35.7 83.4 219.1
Amortisation charge for the year — 10.2 11.9 22.1
At 31 December 2021 100.0 45.9 95.3 241.2
Carrying amounts
At 31 December 2021 81.2 36.4 49.6 167.2
At 31 December 2020 81.2 44.2 38.9 164.3
At 1 January 2020 160.5 48.2 31.7 240.4
Following a review of fully written down assets, assets no longer in use with a total cost and accumulated amortisation of
US$2.2 million were written off in 2020.
Acquired intangible assets
Acquired intangible assets includes:
The fair value of acquired intangible assets recognised in 2019 on the acquisition of Jet Bingo brands consisting of Customer list of
US$19.2 million and Brand name of US$2.3 million. The carrying value of the Customer list and Brand name for 31 December 2021 are
US$8.4 million and US$1.6 million, respectively.
The estimated remaining useful life of the Customer list and Brand name is 10 years (using the sliding scale method with 70% of the
value to be amortised over 5 years) and 8 years, respectively.
The fair Value of acquired intangible assets recognised on the acquisition of BetBright Sport platform consist of Sport platform of
US$18.3 million and the right to access third party customer list of US$0.8 million. The carrying value of the Sport platform and the
right to access third party customer list for 31 December 2021 are US$17.5 million and US$0.7 million, respectively.
The estimated remaining useful life of the Sport platform and right to access third party customer list is 11 years and 7 years,
respectively.
Internally generated intangible assets
This category of assets includes capitalised development costs in accordance with IAS 38. The material projects as included
within the carrying amount above include compliance with local regulatory requirements in certain jurisdictions US$13.5 million
(2020: US$5.5 million) and a major upgrade to the gaming systems platform US$36.0 million (2020: US$33.4 million). An impairment
of certain assets amounted to US$0.6 million was recognised during 2020, additional impairment charges were not considered to
be required at 31 December 2021 and the carrying value of internally generated intangible assets is considered to be appropriate.
At 31 December 2021 there were projects with carrying value US$12.2 million (2020: US$16.7 million) which were not completed and
therefore not being amortised. All of these projects are expected to complete and commence amortisation in 2022.
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11 Goodwill and other intangible assets cont.
Goodwill
Analysis of goodwill by cash generating units:
B2C B2B Consolidated
Bingo
US$ million
US
US$ million
Other
US$ million
Bingo
US$ million
Total goodwill
US$ million
Carrying value at 1 January 2020 104.4 30.9 0.3 24.9 160.5
Impairment during 2020 (54.4) — — (24.9) (79.3)
Carrying value at 31 December 2020 50.0 30.9 0.3 — 81.2
Impairment during the year — — — — —
Carrying value at 31 December 2021 50.0 30.9 0.3 — 81.2
Impairment
In accordance with IAS 36 and the Group’s stated accounting policy an impairment test is carried out annually on the carrying
amounts of goodwill and a review for indicators of impairment is carried out for other non-current assets. Where an impairment test
was carried out, the carrying value is compared to the recoverable amount of the asset or the cash generating unit. In each case,
the recoverable amount was the value in use of the assets, which was determined by discounting the future cash flows of the relevant
asset or cash generating unit to their present value.
Goodwill and intangible assets –Bingo B2C and B2B business
Goodwill and intangible assets associated with the Bingo online business unit arose following the acquisition of the Bingo online
business of Globalcom Limited during 2007, the acquisition of the Wink Bingo business in 2009 and the acquisition of the Jet bingo
brands in 2019. The income streams generated from the Bingo online business, comprise the B2C Bingo cash generating unit and the
B2B cash generating unit.
During 2020, the Group recognised an impairment charge of US$54.4 million and US$24.9 million in respect of Bingo B2C and B2B
in the current year against goodwill. The impairment charge was recorded within exceptional items in the income statement.
On 15 December 2021, the Board of Directors announced its decision to sell its entire B2C and B2B bingo businesses for US$50
million. The Board considered that the Bingo business did not meet the criteria to be classified as held for sale at that date or
at 31 December 2021 because the business was not available for immediate sale and that completion of the sale required a
reorganisation of the Bingo business and that new structure receiving its own UK Gambling Commission (“UKGC”) licence.
At 31 December 2021, the granting of the licence and its timing was outside the control of the Directors. This licence was
subsequently granted on 2 March 2022 and the reorganisation of the Bingo business is currently in progress.
The Group tested the recoverable amount of the Bingo B2C CGU as at 31 December 2021, of US$64.3 million and compared it to the
carrying value of US$61.2 million consisting of US$50 million of Goodwill and $11.2 million of other intangible assets. The recoverable
amount has been determined based on a value in use calculation using cash flow projections on an ongoing basis and also taking
into account the probability of the Bingo business sale completion to create a risk weighted value in use calculation of the cash
generating unit. The carrying value exceeds sale price by US$11.2 million. Therefore, should the sale occur, a loss on disposal would
be recognised. Key assumptions in performing the value in use calculation are set out below.
Key assumptions and inputs used
Cash flow projections have been prepared for a five year period, following which a long-term growth rate has been assumed.
Underlying growth rates, as shown in the table below, have been applied to revenue and are based on past experience, including
the results in 2020 and 2021, projections of future changes in the UK online bingo gaming market and Group’s strategic decision to
increase its focus on other product and geographic opportunities. Key assumptions in preparing these cash flow projections include
1% short-term revenue growth rate, continued optimisation of costs per customer acquisition and the expectation that, should the
sale not occur, the Group will continue to operate and be subject to gaming duties in its core jurisdictions.
The pre-tax discount rate that is considered by the Directors to be appropriate is based on the Group’s specific Weighted Average
Cost of Capital, adjusted for tax, which is considered to be appropriate for the online Bingo B2C cash generating units.
Pre-tax
discount rate
applied
Underlying
growth rate
year 1
Underlying
short-term
growth rate
years 2-5
Long-term
growth rate
year 6+
Operating
expenses
increase
years 1-5
Operating
expenses
increase
year 6+
At 31 December 2021 10% 0% 1% 1.5% 1% 1.5%
At 31 December 2020 9% (8%) 0% 1.5% 0% 1.5%
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
144
11 Goodwill and other intangible assets cont.
Key assumptions and inputs used cont.
The calculation of value in use for Bingo B2C unit resulted in a low level of headroom compared to the carrying value of assets.
The calculation is particularly sensitive to the following assumptions:
(i) Revenue growth rate assumptions – Growth rates are based on past experience and projections of future changes in the
online gaming market, the continued highly competitive UK Bingo market as well as the enhanced regulation in the UK market
coupled with Group’s strategic decision to reduce focus on Bingo business and increase focus on other product and geographic
opportunities. A reduction of the long-term growth rate to 0% for Bingo B2C would result in an impairment of US$1.1 million.
(ii) Cash flow forecast – cash flow projections may be affected by changes in the UK gaming market including the continued
macroeconomic influence of the COVID-19 pandemic. A reduction of 10% in the cash flow projections for B2C would result
in an impairment of US$1.2 million.
(iii) Discount rate – The pre-tax discount rate is recalculated by taking into account prevailing risk free rates, equity risk premium
and company beta and having regard to external data commenting upon the Weighted Average Cost of Capital applied
to the Group. An increase of 1% in discount rates applied for B2C would result in an impairment of US$1.8 million.
Goodwill and intangible assets –US
Goodwill and intangible assets associated with the acquisition of the remaining 53% interest in the voting shares of AAPN in
December 2018 amount to US$30.9 million and US$5.6 million, respectively. The carrying value of internally generated intangible
assets related to the US CGU amounted to US$8.6 million. The recognised goodwill and intangible assets represents the potential
revenues from the US, which the Group considers as a single CGU, as the states regulate online gambling and reflects potentially
significant opportunities in the US to create additional value for the Group.
The Group tested the recoverable amount of the US CGU as at 31 December 2021. The recoverable amount has been determined
based on a value in use calculation using cash flow projections.
Key assumptions and inputs used
Given the early stage of market development, cash flow projections have been prepared for a nine-year period, following which
a 2% long-term growth rate has been assumed based on the long-term GDP growth rate of the states. Underlying growth rates have
been applied to revenue and are based on past experience of the Group, including market share forecast for each relevant state.
Key assumptions in preparing these cash flow projections include market share assumptions based on current 888 market share
in other regulated online gaming jurisdictions, 13% pre-tax discount rate and the expectation that the Group will continue to operate
in the US and launch in further states as regulation develops. The states which the Group are forecasted to enter have either already
regulated or are in the process of regulating.
The pre-tax discount rate that is considered by the Directors to be appropriate is the Group’s specific Weighted Average Cost
of Capital, adjusted for tax, and including an addition risk premium which is considered to be appropriate for the US B2C cash
generating unit.
The calculation of value in use for US B2C is most sensitive to the following assumptions:
(i) Market share assumptions –A reduction of 5% in market share assumptions for each state would result in zero headroom
for US B2C value in use.
(ii) Pre-tax discount rate – An increase of Pre-tax discount rate from 13% to 14% would result in zero headroom for US B2C value
in use.
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12 Property, plant and equipment
IT equipment
US$ million
Office
furniture and
equipment
US$ million
Leasehold
improvements
US$ million
Total
US$ million
Cost
At 1 January 2020 54.4 6.3 16.3 77.0
Additions 8.2 0.7 1.7 10.6
Disposals (9.0) (0.3) — (9.3)
At 31 December 2020 53.6 6.7 18.0 78.3
Additions 4.8 0.2 0.6 5.6
Disposals (16.4) (0.5) (0.4) (17.3)
At 31 December 2021 42.0 6.4 18.2 66.6
Accumulated depreciation
At 1 January 2020 45.1 4.6 14.3 64.0
Charge for the year 7.6 0.5 0.4 8.5
Disposals (9.0) (0.3) — (9.3)
At 31 December 2020 43.7 4.8 14.7 63.2
Charge for the year 6.6 0.4 0.6 7.6
Disposals (16.2) (0.4) (0.2) (16.8)
At 31 December 2021 34.1 4.8 15.1 54.0
Carrying amounts
At 31 December 2021 7.9 1.6 3.1 12.6
At 31 December 2020 9.9 1.9 3.3 15.1
At 1 January 2020 9.3 1.7 2.0 13.0
Following a review of fully written down assets in 2021, assets no longer in use with a total cost and accumulated depreciation
of US$16.3 million (2020: US$9.3 million) were written off. Additional US$0.5 million relates to the disposal of property, plant and
equipment in connection with the Group’s decision to close its Antigua office.
13 Leases
IFRS 16 requires lessees to recognise right-of-use assets and lease liabilities for most leases. A contract is (or contains) a lease if it
conveys the right to control the use of an identified asset for a period of time in exchange for consideration.
Right-of-use assets are initially measured at cost and depreciated by the earlier of the end of the useful life of the right-of-use
asset or the end of the lease term. The cost of right-of-use assets comprises of initial measurement of the lease liabilities, any lease
payments made before or at the commencement date and initial direct costs. Right-of-use assets are also subject for impairment
losses and adjusted for any remeasurement of lease liabilities.
The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date and
subsequently measured at amortised cost with the interest expense recognised within finance income (expense) in the consolidated
statement of income. For further information see note 20.
Leases are mainly comprised of offices in the period between one to ten years.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
146
13 Leases cont.
Right-of-use assets
Right-of-use
assets
US$ million
Cost
At 1 January 2020 39.4
Additions 1.5
At 31 December 2020 40.9
Additions 3.4
Disposals (2.3)
At 31 December 2021 42.0
Accumulated depreciation
At 1 January 2020 6.1
Depreciation 6.3
At 31 December 2020 12.4
Depreciation 6.6
Disposals (2.3)
At 31 December 2021 16.7
Carrying amounts
At 31 December 2021 25.3
At 31 December 2020 28.5
At 1 January 2020 33.3
14 Investments
Investments in associate
On 15 April 2015 the Group acquired 20% of the Ordinary Shares of Come2Play Limited for a cash payment of US$1.5 million. On
22 June 2020, the Company sold its investment in Come2Play Limited for a consideration of US$2.4 million, of which US$2.0 million
received in 2020 and US$0.4 million received in 2021. The carrying value of the investment at the date of the sale was $0.5 million,
as a result the Company recorded a gain of US$1.6 million in 2020.
321
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147
15 Deferred taxes
Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for
financial reporting purposes and the amounts used for income tax purposes. The Group’s deferred tax assets and liabilities resulting
from temporary differences, some of which are expected to be settled on a net basis, are as follows:
2021
US$ million
2020
US$ million
Deferred tax relates to the following:
Accrued severance pay 1.2 1.7
Vacation pay and employment related accrual 0.7 0.7
Property, plant and equipment 2.1 1.4
Intangible assets (3.6) (3.5)
0.4 0.3
Reflected in the statement of financial position as follows:
Deferred tax assets 3.0 3.6
Deferred tax liabilities (2.6) (3.3)
The Group did not record deferred taxes on US$16 million taxable losses of its US subsidiaries due to uncertainty of utilisation of those
losses. These taxable losses do not have expiry date. The Group did not have taxable losses in other subsidiaries at 31 December 2021
(2020: nil) that are available indefinitely for offset against future taxable profits of the companies in which the losses arose.
16 Cash and cash equivalents
2021
US$ million
2020
US$ million
Cash and short-term deposits 174.5 148.2
Customer funds 81.1 74.0
255.6 222.2
Cash and cash equivalents include on demand deposits held with PSPs of US$19.0 million at 31 December 2021 (31 December 2020:
US$32.2 million). The rights and obligations relating to demand deposits previously presented as trade receivables were re-analysed
and as a consequence, as at 31 December 2020 an amount of US$32.2 million has been reclassified from trade receivables to cash
and cash equivalents.
Customer funds represent bank deposits matched by liabilities to customers and progressive prize pools of an equal value
(see note 21).
17 Trade and other receivables
2021
US$ million
2020
US$ million
Trade receivables 25.9 29.1
Other receivables 15.3 13.0
Prepayments 17.8 7.1
Restricted short-term deposits 9.5 3.2
Current trade and other receivables 68.5 52.4
Non-current prepayments 7.8 0.6
76.3 53.0
Restricted short-term deposits represent amounts held by banks primarily to support guarantees in respect of regulated markets
licence requirements and office leases.
Non-current prepayments refer to prepayment to partners in relation to costs and certain fees to be recognised over a period longer
than 12 months.
The carrying value of trade receivables and other receivables approximates to their fair value as the credit risk has been addressed
as part of impairment provisioning and, due to the short-term nature of the receivables they are not subject to ongoing fluctuations
in market rates. Note 25 provides credit risk disclosures on trade and other receivables.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
148
18 Share capital
Share capital comprises the following:
Authorised
31 December
2021
Number
31 December
2020
Number
31 December
2021
US$ million
31 December
2020
US$ million
Ordinary Shares of £0.005 each 1,026,387,500
1
1,026,387,500 8.1 8.1
1 including 307,422 treasury shares held by the Group as at 31 December 2021 (2020: 196,488).
Allotted, called up and fully paid
31 December
2021
Number
31 December
2020
Number
31 December
2021
US$ million
31 December
2020
US$ million
Ordinary Shares of £0.005 each at beginning of year 369,017,422 368,347,794 3.3 3.3
Issue of Ordinary Shares of £0.005 each 3,741,780 669,628 — —
Ordinary Shares of £0.005 each at end of year 372,759,202 369,017,422 3.3 3.3
The narrative below includes details on issue of Ordinary Shares of £0.005 each as part of the Group’s employee share option plan
(see note 23) during 2021 and 2020:
During 2021, the Company issued 3,741,780 shares (2020: 669,628) out of which nil shares (2020: nil) were issued in respect of
employees’ exercising market value options giving rise to an increase in share premium of nil (2020: nil).
Shares issued are converted into US$ at the exchange rate prevailing on the date of issue. The issued and fully paid share capital
of the Group amounts to US$3.3 million (2020: US$3.3 million) and is split into 372,759,202 (2020: 369,017,422) Ordinary Shares.
The share capital in UK sterling (GBP) is £1.9 million (2020: £1.8 million).
19 Trade, other payables and provisions
2021
US$ million
2020
US$ million
Trade payables 36.2 26.3
Accrued expenses 118.3 108.4
Other payables 41.6 43.2
Total trade and other payables 196.1 177.9
Provisions 25.7 19.3
221.8 197.2
The carrying value of trade and other payables approximates to their fair value given the short maturity date of these balances.
321
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149
19 Trade, other payables and provisions cont.
Provisions
The Group has recorded a provision in respect of legal and regulatory matters and update it to reflect the Group’s revised
assessment of these risks in light of developments arising during 2020 and 2021 including with regard to customer claims and other
legal and regulatory risks. This amount represents management’s best estimate of probable cash outflows related to these matters,
which are closely monitored by the Group. The timing and amount of these outflows is ultimately determined by the settlement
reached with the relevant authority but would generally be resolved within 24 months of the balance sheet date.
Movement in the provision during the year is as follows:
Total
US$ million
At 1 January 2020 10.2
Paid during the year (0.1)
Arising during the period 12.0
Released to income statement during the period (2.8)
At 1 January 2021 19.3
Paid during the year (2.7)
Arising during the period 11.0
Foreign exchange differences (0.6)
Released to income statement during the period (1.3)
At 31 December 2021 25.7
Current 25.7
Non-current —
The Group has recorded a provision in respect of legal and regulatory matters and update it to reflect the Group’s revised
assessment of these risks in light of developments arising during 2020 and 2021 including with regard to customer claims and other
legal and regulatory risks. This amount represents management’s best estimate of probable cash outflows related to these matters,
which are closely monitored by the Group. Provisions include US$12.7 million relating to a sanction from the UKGC for which an
outflow is expected in March 2022. The timing and amount of other outflows is ultimately determined by the settlement reached with
the relevant authority but would generally be resolved within 24 months of the balance sheet date.
20 Lease liabilities
Lease
liabilities
US$ million
At 1 January 2020 34.8
Arising during the period 1.6
Paid during the period (6.4)
Interest expenses 1.4
Interest paid —
Exchange rate 2.3
At 31 December 2020
1
33.7
Arising during the period 3.4
Paid during the period (7.2)
Interest expenses 1.3
Exchange rate (0.3)
At 31 December 2021
1
30.9
Current 6.5
Non-current 24.4
1 Discounted using a weighted average incremental borrowing rate of 4.2%.
Further information in respect of right of use assets in note 13 and contractual maturity analysis of lease liabilities in note 25.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
150
21 Customer deposits
2021
US$ million
2020
US$ million
Liabilities to customers 74.4 68.0
Progressive prize pools 6.7 6.0
81.1 74.0
22 Investments in significant subsidiaries
The consolidated financial statements include the following principal subsidiaries of 888 Holdings plc:
Name
Country of
incorporation
Percentage
of equity
interest
2021
Percentage
of equity
interest
2020 Nature of business
VHL Financing Limited Gibraltar 100 100 Holding company
VHL Financing (Malta) Limited Malta 100 100 Holding company
Virtual Global Digital Services Limited Gibraltar 100 100 Holder of gaming licences in Gibraltar
VDSL (International) Ltd Gibraltar 100 N/A Holder of gaming licences in Gibraltar
Virtual Digital Services Limited Malta 100 100 Holder of gaming licences in Malta
for European markets which are not
locally regulated
Brigend Limited Gibraltar 100 100 Bingo B2B business operator
Fordart Limited Gibraltar 100 100 B2B business operator (except Bingo)
888 UK Limited Gibraltar 100 100 Holder of UK remote gaming licence
888 Italia Limited Malta 100 100 Holder of Italian online gaming licence
888 Online Games España S.A. Ceuta, Spain 100 100 Holder of Spanish online gaming licence
888 US Limited Gibraltar 100 100 Licensed service provider to US
licenced entities
888 Atlantic Limited Gibraltar 100 100 Licensed service provider to US licensed
entities
888 Liberty Limited Gibraltar 100 100 Holder of Gaming Vendor Licence in the
state of Delaware
888 Romania Limited Malta 100 100 Holder of Romanian online gaming
licence
888 (Ireland) Limited Malta 100 100 Holder of Irish online betting licence
888 Denmark Limited Malta 100 100 Holder of Danish online gaming licence
888 Portugal Limited Malta 100 100 Holder of Portuguese online
gaming licence
888 Sweden Limited Malta 100 100 Holder of Swedish online gaming licence
888 Germany Limited Malta 100 100 Holder of German online gaming licence
888 Netherlands Ltd Malta 100 100 Applicant for Netherlands licence
Virtual Emerging Entertainment Limited Gibraltar 100 100 Trademark licensor
Gisland Limited Gibraltar 100 100 Payment transmission
Virtual IP Assets Limited Antigua 100 100 Holder of group IP assets
Virtual Marketing Services (Gibraltar)
Limited
Gibraltar 100 100 Marketing acquisition
Virtual Marketing Services (UK) Limited UK 100 100 Advertising services
888 US Services Inc. New Jersey, USA 100 100 Provider of US-based services for
US operations
Random Logic Limited Israel 100 100 Research, development and
marketing support
Random Logic Ventures Limited Israel 100 100 Investment holding company
Sparkware Technologies SRL Romania 100 100 Software development
Virtual Internet Services Limited Gibraltar 100 100 Data hosting and development services
Virtual Share Services Limited Gibraltar 100 100 Administration of employee
equity schemes
Spectate Limited Ireland 100 100 Software and service provider
321
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Annual Report and Accounts 2021
151
Name
Country of
incorporation
Percentage
of equity
interest
2021
Percentage
of equity
interest
2020 Nature of business
888 US Inc. Delaware, USA 100 100 Holding company
888 US Holdings Inc. Delaware, USA 100 100 Holding company
AAPN Holdings, LLC Delaware, USA 100 100 Holding company
AAPN New Jersey LLC New Jersey, USA 100 100 Holder of Casino Service Industry
Enterprise licence in New Jersey
VHL America, LLC Delaware, USA 95.01 100 Holding company
VHL Colorado, LLC Colorado, USA 95.01 100 Colorado Internet Sports Betting
Operator licence holder
VHL Indiana, LLC Indiana, USA 95.01 100 Indiana licence applicant
VHL Iowa, LLC Iowa, USA 95.01 100 Iowa licence applicant
VHL Maryland, LLC Maryland, USA 85.53 N /A Maryland licence applicant
VHL Ohio, LLC Ohio, USA 95.01 N/A Ohio licence applicant
VHL New Jersey, LLC New Jersey, USA 95.01 N/A New Jersey licence applicant
VHL Louisiana, LLC Louisiana, USA 95.01 N/A Louisiana licence applicant
VHL Virginia, LLC Virginia, USA 85.53 N/A Virginia licence applicant
VHL Missouri, LLC Missouri, USA 95.01 N/A Missouri licence applicant
VHL Ontario Ltd Gibraltar 95.01 N/A Ontario licence applicant
23 Share benefit charges
Equity-settled share benefit charges
As at 31 December 2021 the Group has equity-settled employee shares and share options granted under two equity-settled
employee share incentive plans –the 888 All-Employee Share Plan (“AEP”), which expired according to its terms in August 2015, and
the 888 Long-Term Incentive Plan 2015 (“LTIP”) which was adopted at the Extraordinary General Meeting on 29 September 2015.
The 888 Long-Term Incentive Plan 2015 is open to employees (including Executive Directors) and full-time consultants of the Group,
at the discretion of the Remuneration Committee. Awards under this scheme will vest in instalments over a fixed period of at least
three years subject to the relevant individuals remaining in service. Certain of these awards are subject to additional performance
conditions imposed by the Remuneration Committee at the dates of grant, further details of which are given in the Directors’
Remuneration Report.
In addition, on 8 May 2017, the Board adopted a Deferred Share Bonus Plan (“DSBP”) in order to allow the Company to comply with
the requirement contained in its Remuneration Policy pursuant to which any annual bonus payment made to an Executive Director
in excess of 100% of such Executive Director’s annual salary is deferred into equity awards of the Company in the form of nil cost
options or share awards.
The Company grants equity awards under which shares of the Company are issued to employees at nil consideration. The nominal
value of such shares is covered internally.
Details of equity settled shares as part of the AEP, the LTIP and the DSBP are set out below:
Ordinary Shares granted (without performance conditions)
2021
Number
2020
Number
Outstanding future vesting equity awards at the beginning of the year 5,541,569 1,911,982
Future vesting equity awards granted during the year 2,801,667 4,075,732
Future vesting equity awards lapsed during the year (286,830) (146,611)
Shares issued upon vesting during the year (2,609,986) (299,534)
Outstanding future vesting equity awards at the end of the year 5,446,420 5,541,569
Averaged remaining life until vesting 1.68 years 1.15 years
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
22 Investments in significant subsidiaries cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
152
23 Share benefit charges cont.
Deferred Share Bonus Plan
2021
Number
2020
Number
Outstanding future vesting equity awards at the beginning of the year 196,488 201,947
Future vesting equity awards granted during the year 220,225 130,796
Shares exercised during the year (109,291) (136,255)
Outstanding future vesting equity awards at the end of the year 307,422 196,488
Averaged remaining life until vesting 0.62 years 0.93 years
The aforementioned grants under the DSBP were approved by the Board as part of the annual bonus award to the Executive
Directors and Operational Management for 2016-2021, pursuant to which an amount equal to 100% of salary was granted in cash,
with any addition exceeding 100% of salary deferred into shares of the Company. The outstanding future vesting equity awards at
the end of the year are set out below:
(i) 2 April 2021 to the Operational Management (150,560 Shares),
(ii) 18 March 2021 to the CEO (63,735 Shares) and the CFO (5,930 Shares),
(iii) 16 April 2020 to the CEO (21,544 Shares), the then CFO (42,368 Shares) and former CEO (66,884 Shares).
Ordinary Shares granted for future vesting are valued at the share price at grant date, which the Group considers approximates to
the fair value. The Group recognised the following as treasury shares as of 31 December 2021:
(i) 22 March 2021, the Group purchased 220,225 shares on the open market at an average price of 362.0¢ per share,
(ii) 29 April 2020, the Group purchased 130,796 shares on the open market at an average price of 143.7¢ per share, of which 43,599
shares exercised during the year.
Ordinary shares granted (subject to performance conditions)
2021
Number
2020
Number
Outstanding at the beginning of the year 3,936,354 4,172,249
Shares granted during the year 530,976 973,563
Lapsed future vesting shares (127,152) (839,364)
Shares issued during the year (1,131,794) (370,094)
Outstanding at the end of the year 3,208,384 3,936,354
Averaged remaining life until vesting 0.84 years 1.13 years
Shares granted during the year 530,976 (2020: 973,563). The share price at the grant date was £3.49. Shares outstanding at the
end of the year consist of (i) 1,429,308 shares subject to 50% EPS growth target, and 50% total shareholder return (TSR) compared
to a peer group of companies (ii) 1,779,076 shares are 100% dependent on total shareholder return (TSR) compared to a peer
group of companies.
Further details of performance conditions that have to be satisfied on these awards are set out in the Directors’ Remuneration
Report. The EPS growth target is taken into account when determining the number of shares expected to vest at each reporting
date, and the TSR target is taken into account when calculating the fair value of the share grant.
Valuation information – shares granted under TSR condition:
Shares granted during the year: 2021 2020
Share pricing model used Monte Carlo Monte Carlo
Determined fair value £2.45 £0.86
Number of shares granted 265,488 449,166
Average risk-free interest rate 0.1% 0.05%
Average standard deviation 46% 42%
Average standard deviation of peer group 48% 45%
321
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Annual Report and Accounts 2021
153
23 Share benefit charges cont.
Valuation information – shares granted
2021 2020
Without
performance
conditions
With
performance
conditions
Without
performance
conditions
With
performance
conditions
Weighted average share price at grant date £3.67 £3.49 £1.33 £1.30
Weighted average share price at issue of shares £3.69 £3.53 £2.54 £1.29
Ordinary shares granted for future vesting with EPS growth performance conditions are valued at the share price at grant date,
which the Group considers approximates to the fair value. The restrictions on the shares during the vesting period, primarily relating
to non-receipt of dividends, are considered to have an immaterial effect on the share option charge.
In accordance with IFRS 2 a charge to the consolidated income statement in respect of any shares or options granted under
the above schemes is recognised and spread over the vesting period of the shares or options based on the fair value of the
shares or options at the grant date, adjusted for changes in vesting conditions at each balance sheet date. These charges
have no cash impact.
Share benefit charges
2021
US$ million
2020
US$ million
Equity-settled charge for the year 7.1 7.6
Cash-settled charge for the year 1.3 3.4
Total share benefit charges 8.4 11.0
24 Related party transactions
The aggregate amounts payable to key management personnel, considered to be the Directors of the Company, as well as their
share benefit charges, are set out below:
2021
US$ million
2020
US$ million
Short-term benefits 4.9 4.6
Post-employment benefits 0.2 0.2
Share benefit charges – equity-settled 1.4 2.1
6.5 6.9
Further details on Directors’ remuneration are given in the Directors’ Remuneration Report.
25 Financial risk management
The Group is exposed through its operations to risks that arise from use of its financial instruments. Policies and procedures for
managing these risks are set by the Board following recommendations from the Chief Financial Officer. The Board reviews the
effectiveness of these procedures and, if required, approves specific policies and procedures in order to mitigate these risks.
The main financial instruments used by the Group, on which financial risk arises, are as follows:
• Cash and cash equivalents;
• Trade and other receivables;
• Trade and other payables;
• Customer deposits;
• Lease liabilities.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
154
25 Financial risk management cont.
Detailed analysis of these financial instruments is as follows:
Financial assets
2021
US$ million
2020
US$ million
Trade and other receivables
1
(note 17) 50.7 45.3
2
Cash and cash equivalents (note 16) 255.6 222.2
306.3 267.5
1 Excludes prepayments and non-current other receivables.
2 On-demand deposits amount to US$32.2 million previously presented as trade receivables were reclassified to cash and cash equivalents.
Trade and other receivables and cash and cash equivalents are classified as financial assets at amortised costs.
Financial liabilities
2021
US$ million
2020
US$ million
Trade and other payables
1
(note 19) 172.0 140.2
Customer deposits (note 21) 81.1 74.0
Lease liabilities – IFRS 16 (note 20) 30.9 33.7
284.0 247.9
1 Excludes taxes payable.
All financial liabilities are held at amortised cost.
Capital
The capital employed by the Group is composed of equity attributable to shareholders. The primary objective of the Group is
maximising shareholders’ value, which, from the capital perspective, is achieved by maintaining the capital structure most suited to
the Group’s size, strategy, and underlying business risk. There are no demands or restrictions on the Group’s capital.
The main financial risk areas are as follows:
Credit risk
Trade receivables
The Group’s credit risk is primarily attributable to trade receivables, most of which are due from the Group’s payment service
providers (PSP). These are third party companies that facilitate deposits and withdrawals of funds to and from customers’ virtual
wallets with the Group. These are mainly intermediaries that transact on behalf of credit card companies.
The risk is that a PSP would fail to discharge its obligation with regard to the balance owed to the Group. The Group reduces this
credit risk by:
• Monitoring balances with PSPs on a regular basis.
• Arranging for the shortest possible cash settlement intervals.
• Replacing rolling reserve requirements, where they exist, with a Letter of Credit by a reputable financial institution.
• Ensuring a new PSP is only contracted following various due diligence and “Know Your Customer” procedures.
• Ensuring policies are in place to reduce dependency on any specific PSP and as a limit any concentration of risk.
The Group considers that based on the factors above and on extensive past experience, the PSP receivables are of good credit
quality and there is a low level of potential bad debt as at year end amounting to US$0.5 million arising from a PSP failing to
discharge its obligation (2020: US$0.6 million). This has been charged to the consolidated income statement.
An additional credit risk the Group faces relates to customers disputing charges made to their credit cards (“chargebacks”) or any
other funding method they have used in respect of the services provided by the Group. Customers may fail to fulfil their obligation to
pay, which will result in funds not being collected. These chargebacks and uncollected deposits, when occurring, will be deducted at
source by the PSPs from any amount due to the Group. As such the Group provides for these eventualities by way of an impairment
provision based on analysis of past transactions. This provision is set off against trade receivables and at 31 December 2021 was
US$1.5 million (2020: US$1.5 million).
The Group’s in-house Fraud and Risk Management department carefully monitors deposits and withdrawals by following prevention
and verification procedures using internally-developed bespoke systems integrated with commercially-available third party measures.
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25 Financial risk management cont.
Credit risk cont.
Cash and cash equivalents
The Group controls its cash position from its Gibraltar headquarters. Subsidiaries in its other main locations maintain minimal cash
balances as required for their operations. Cash settlement proceeds from PSPs, as described above, are paid into bank accounts
controlled by the Treasury function in Gibraltar.
The Group holds the majority of its funds with highly reputable financial institutions and will not hold funds with financial institutions
with a low credit rating save for limited balances for specific operational needs. The Group maintains its cash reserves in highly liquid
deposits and regularly monitors interest rates in order to maximise yield.
Customer funds
Customer funds are matched by customer liabilities and progressive prize pools of an equal value.
Restricted short-term deposits
Restricted short-term deposits are short-term deposits held by banks primarily to support guarantees in respect of regulated
markets licence requirements and office leases.
The Group’s maximum exposure to credit risk is the amount of financial assets presented above, totalling US$306.3 million (2020:
US$267.5 million).
Liquidity risk
Liquidity risk exists where the Group might encounter difficulties in meeting its financial obligations as they become due. The Group
monitors its liquidity in order to ensure that sufficient liquid resources are available to allow it to meet its obligations.
The following table details the contractual maturity analysis of the Group’s financial liabilities (undiscounted payments):
2021
On
demand
US$ million
In
3 months
US$ million
Between
3 months
and 1 year
US$ million
Year 2
US$ million
Year 3
US$ million
Year 4
US$ million
Year 5
US$ million
More than
5 years
US$ million
Total
US$ million
Trade and other
payables
1
3.2 104.1 64.7 — — — — — 172.0
Customer deposits 81.1 — — — — — — — 81.1
Lease liabilities — 1.8 4.9 5.8 5.6 5.5 5.5 5.3 34.4
84.3 105.9 69.6 5.8 5.6 5.5 5.5 5.3 287.5
1 Excludes taxes payable.
2020
On
demand
US$ million
In
3 months
US$ million
Between
3 months
and 1 year
US$ million
Year 2
US$ million
Year 3
US$ million
Year 4
US$ million
Year 5
US$ million
More than
5 years
US$ million
Total
US$ million
Trade and other
payables
1
12.3 106.5 21.4 — — — — — 140.2
Customer deposits 74.0 — — — — — — — 74.0
Lease liabilities — 1.7 5.3 6.4 6.0 5.0 4.9 9.2 38.5
86.3 108.2 26.7 6.4 6.0 5.0 4.9 9.2 252.7
1 Excludes taxes payable.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
156
25 Financial risk management cont.
Market risk
Currency risk
The Group’s financial risk arising from exchange rate fluctuations is mainly attributed to:
• Mismatches between customer deposits, which are predominantly denominated in US$, and the net receipts from customers,
which are settled in the currency of the customer’s choice and of which Pounds Sterling (GBP) and Euros (EUR) are the most
significant.
• Mismatches between reported revenue, which is mainly generated in US$ (the Group’s reporting currency and the functional
currency of the majority of its subsidiaries), and a significant portion of deposits settled in local currencies.
• Expenses, the majority of which are denominated in foreign currencies including Pounds Sterling (GBP), Euros (EUR) and New
Israeli Shekels (ILS).
The Group continually monitors the foreign currency risk and takes steps, where practical, to ensure that the net exposure is kept to
an acceptable level. This includes the potential use of foreign exchange forward contracts designed to fix the economic impact of
known liabilities when considered appropriate.
At 31 December 2021 the Group does not have any open foreign exchange forward contracts.
The tables below detail the monetary assets and liabilities by currency:
2021
GBP
US$ million
EUR
US$ million
ILS
US$ million
USD
US$ million
Other
US$ million
Total
US$ million
Cash and cash equivalents 48.3 65.3 21.3 95.7 25.0 255.6
Trade and other receivables 11.7 23.2 1.7 5.0 9.1 50.7
Monetary assets 60.0 88.5 23.0 100.7 34.1 306.3
Trade and other payables (53.3) (31.3) (23.8) (53.0) (10.6) (172.0)
Customer deposits (15.0) (20.2) — (38.5) (7.4) (81.1)
Lease liabilities (5.7) (11.2) (13.9) (0.1) — (30.9)
Monetary liabilities (74.0) (62.7) (37.7) (91.6) (18.0) (284.0)
Net financial position (14.0) 25.8 (14.7) 9.1 16.1 22.3
2020
GBP
US$ million
EUR
US$ million
ILS
US$ million
USD
US$ million
Other
US$ million
Total
US$ million
Cash and cash equivalents 72.6 59.3 17.8 58.3 14.2 222.2
Trade and other receivables 11.8 19.1 0.7 2.3 11.4 45.3
Monetary assets 84.4 78.4 18.5 60.6 25.6 267.5
Trade and other payables (38.6) (21.9) (23.0) (49.7) (7.0) (140.2)
Customer deposits (17.1) (22.1) — (29.1) (5.7) (74.0)
Lease liabilities (3.4) (11.0) (18.8) (0.3) (0.2) (33.7)
Monetary liabilities (59.1) (55.0) (41.8) (79.1) (12.9) (247.9)
Net financial position 25.3 23.4 (23.3) (18.5) 12.7 19.6
321
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157
25 Financial risk management cont.
Sensitivity analysis
The table below details the effect on profit before tax of a 10% strengthening (and weakening) in the US$ exchange rate at the
balance sheet date for balance sheet items denominated in Pounds Sterling, Euros and New Israeli Shekels:
Year ended 31 December 2021
GBP
US$ million
EUR
US$ million
ILS
US$ million
10% strengthening 1.4 (2.6) 1.5
10% weakening (1.4) 2.6 (1.5)
Year ended 31 December 2020
GBP
US$ million
EUR
US$ million
ILS
US$ million
10% strengthening (2.5) (2.3) 2.3
10% weakening 2.5 2.3 (2.3)
Interest rate risk
The Group’s exposure to interest rate risk is limited to the interest bearing deposits in which the Group invests surplus funds.
The Group’s policy is to invest surplus funds in low risk money market funds and in interest bearing bank accounts. The Group
arranges for excess funds to be placed in these interest-bearing accounts with its principal bankers in order to maximise availability
of funds for investments.
The following table demonstrates the sensitivity to a reasonably possible change in interest rates on that portion of loans and
borrowings affected. With all other variables held constant, the Group’s profit before tax is affected through the impact on floating
rate borrowings, as follows:
Effect on profit before tax
2021
Interest
bearing
deposits
US$ million
2020
Interest
bearing
deposits
US$ million
50bp increase — 0.1
50bp decrease — (0.1)
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS cont.
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26 Fair value measurements
The Group’s equity investment of US$0.2 million was written off during 2020. This investment was measured at fair value (level 2).
For the remaining financial assets and liabilities, the Group considers that the book value approximates to fair value.
There were no changes in valuation techniques or transfers between categories in the period.
27 Provisions, contingent liabilities and regulatory issues
(a) In common with other operators from time to time the Group receives claims relating to losses incurred by customers. Civil claims
have been received from customers, principally in Austria, claiming refunds due to lack of local licensing. This trend is backed by
case law amongst the higher Austrian courts. In addition, claim-financing bodies are gathering claims against operators. The
Group is dealing with these civil claims with help from its local advisors. A similar uptick in civil claims also recently started in
Germany, but to a lesser extent.
In estimating the size of the potential outflow, the Directors have assessed claims received to date and the Groups policy for
defending these claims. A liability has been recorded to reflect the most likely cash outflow. However, claims continue to be
received at an increasing rate and there is an expectation that this trend will persist. The Directors are unable to quantify the
outflow of funds associated with future claims. Any potential outflow would then take place over a multi-year period.
(b) The Group have entered into agreements with third parties for a range of fees and expenses in connection with the acquisition
of William Hill International. £17-21 million of these fees are only payable contingent on the completion of the transaction and as
such are considered a contingent liability given shareholder approval and subsequent completion is expected in Q2 2022.
(c) At 31 December 2021, the Group had a commitment for ongoing operational costs associated with the Group’s exclusive
partnership with Authentic Brands Group, a brand development, marketing and entertainment company and owner of the Sports
Illustrated brand. The commitment includes certain licence fees, employment costs and marketing activities during the course of
the agreement.
28 Post balance sheet events
On 1 March 2022, the UKGC published a statement on its website related to its investigation following its 2020 compliance
assessment of the Group, which outlined certain shortcomings in respect of former safer gambling and anti-money laundering
policies, procedures and controls of the Group and pursuant to which 888 was fined £9.4 million. 888 took immediate and
appropriate actions to improve the relevant internal policies, procedures and controls to ensure it is fully compliant with its licensing
obligations. The fine has been recorded as a provision in note 19 of the Financial Statements.
Since January 2022, as resolved at an Extraordinary General Meeting of the Company on 16 December 2021, the affairs of the
Company have been conducted so that the central management and control of the Company is exercised in the United Kingdom.
As a result, from January 2022 the Company has ceased to be treated as Gibraltar tax resident and instead has been treated as
resident in the United Kingdom for tax purposes.
321
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159
Note
2021
US$ million
2020
US$ million
Assets
Non-current assets
Investments in subsidiaries 2 55.0 47.5
Deferred tax assets 10 — 0.5
55.0 48.0
Current assets
Trade and other receivables 3 94.7 131.3
Cash and cash equivalents — —
94.7 131.3
Total assets 149.7 179.3
Equity and liabilities
Equity
Share capital 4 3.3 3.3
Share premium 4 3.7 3.7
Treasury shares 4 (1.3) (0.5)
Retained earnings
1
102.6 91.9
Total equity 108.3 98.4
Liabilities
Current liabilities
Trade and other payables 5 6.7 23.2
Income tax payable 1.8 18.3
Loan payable to subsidiaries 6 8.9 —
17.4 41.5
Non-current liabilities
Loan payable to subsidiaries 9 23.6 39.4
Deferred tax liabilities 0.4 —
24.0 39.4
Total liabilities 41.4 80.9
Total equity and liabilities 149.7 179.3
1 Includes net profit of the Company for the year ended 31 December 2021 of US$65.3 million (31 December 2020: US$63.1 million).
The financial statements on pages 160 to 162 were approved and authorised for issue by the Board of Directors on 8 March 2022
and were signed on its behalf by:
ITAI PAZNER YARIV DAFNA
Chief Executive Officer Chief Financial Officer
The notes on pages 163 to 165 form part of these financial statements.
COMPANY BALANCE SHEET
AT 31 DECEMBER 2021
888 HOLDINGS PLC
Annual Report and Accounts 2021
SECTION 3
Financial Statements
160
Share
capital
US$ million
Share
premium
US$ million
Treasury
shares
US$ million
Retained
earnings
US$ million
Total
US$ million
Balance at 1 January 2020 3.3 3.7 (0.7) 54.9 61.2
Profit and total comprehensive income for the year — — — 63.1 63.1
Dividend paid (note 9) — — — (33.2) (33.2)
Acquisition of treasury shares — — (0.3) — (0.3)
Exercise of deferred share bonus plan — — 0.5 (0.5) —
Equity settled share benefit charges (note 8) — — — 7.6 7.6
Balance at 31 December 2020 3.3 3.7 (0.5) 91.9 98.4
Profit and total comprehensive income for the year — — — 65.3 65.3
Dividend paid (note 9) — — — (61.3) (61.3)
Acquisition of treasury shares — — (1.1) — (1.1)
Exercise of deferred share bonus plan — — 0.3 (0.3) —
Equity settled share benefit charges (note 8) — — — 7.0 7.0
Balance at 31 December 2021 3.3 3.7 (1.3) 102.6 108.3
The following describes the nature and purpose of each reserve within equity.
Share capital – represents the nominal value of shares allotted, called-up and fully paid for.
Share premium – represents the amount subscribed for share capital in excess of nominal value.
Treasury shares – represent reacquired own equity instruments. Treasury shares are recognised at cost and deducted from equity.
Retained earnings – represents the cumulative net gains and losses recognised in the parent company statement of comprehensive
income and other transactions with equity holders
The notes on pages 163 to 165 form part of these financial statements.
COMPANY STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 DECEMBER 2021
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Annual Report and Accounts 2021
161
Note
2021
US$ million
As restated
2020
1
US$ million
Cash flows from operating activities:
Profit before tax 50.7 73.8
Adjustments for:
Share benefit charges 8 0.1 0.7
Dividend receivable (51.9) (74.5)
Income tax paid (1.1) (0.1)
Decrease in amounts owed by subsidiaries 3, 5 23.7 16.8
Increase (decrease) in amounts owed to subsidiaries (13.3) 12.3
Increase (decrease) in other receivables 3 (8.9) (0.8)
Increase (decrease) in trade and other payables 5 (3.2) 6.1
Net cash generated from operating activities (3.9) 34.3
Cash flows from investing activities
Dividends received 9 74.5 27.2
Net cash generated from investing activities 74.5 27.2
Cash flows from financing activities:
Issue of shares 4 — —
Acquisition of treasury shares 4 (1.1) (0.3)
Repayment of loans to subsidiaries (8.2) (9.0)
Interest paid 9 (1.0)
Proceeds from loans, net of transaction fee — 32.0
Repayment of loans — (50.0)
Dividends paid 9 (61.3) (33.2)
Net cash used in financing activities (70.6) (61.5)
Net decrease in cash and cash equivalents — —
Cash and cash equivalents at the beginning of the year — —
Cash and cash equivalents at the end of the year — —
1 The presentation of the Company statement of cash flows was restated following FRC enquiry, as described in further detail in note 1.
The notes on pages 163 to 165 form part of these financial statements.
COMPANY STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 DECEMBER 2021
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162
1 General information and accounting policies
A description of the Company, its activities and definitions are included in note 1 to the consolidated financial statements.
The Company’s financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRS”)
as adopted by the European Union and on an historical cost basis.
The Company applies consistent accounting policies, as applied by the Group. To the extent that an accounting policy is relevant to
both Group and Company financial statements, refer to the Group financial statements for disclosure of the accounting policy (see
note 2 to the consolidated financial statements). Material policies that apply to the Company only are included as appropriate.
Under Section 288 of the Gibraltar Companies Act 2014, the Company is exempt from the requirement to present its own income
statement.
Prior year restatement of parent company cash flow statement
In October 2021, the Company received a letter from the Corporate Reporting Review Team of the Financial Reporting Council (FRC)
as part of its regular review and assessment of the quality of corporate reporting in the UK, requesting further information in relation
to the Company’s 2020 Annual Report and Accounts. The letter primarily focused on the parent company cashflow statement.
Following the review, the following line items have been restated in the Parent Company Cash Flows Statement:
• The 2020 cashflows from dividends received has been restated to be US$27.2 million with the corresponding adjustment to
increase in amount owed by subsidiaries.
• A new line “Increase in amounts owed to subsidiaries of US$12.3 million has been included in the reconciliation from Profit before
tax to Cash generated from operations.
• As a result of these two changes the line ‘Increase in net amounts owed by subsidiaries’ changed to ‘Decrease in amounts owed
by subsidiaries’ and has been restated to US$16.8 million.
Investment in subsidiaries
The Company’s investments in subsidiaries are carried at cost less provisions resulting from impairment.
Share-based payments
The financial effect of awards by the Company of options over its equity shares to employees of subsidiary undertakings is
recognised by the Company in its individual financial statements as an adjustment to its investment in subsidiaries with an opposite
adjustment to equity. The subsidiary, in turn, will recognise the IFRS 2 adjustment in its income statement with a credit (debit) to
equity to reflect the deemed capital contribution from (dividend to) the Company.
Critical accounting estimates and judgements –impairment testing of investments in and amounts due
from subsidiaries
The Company’s investments in and amounts due from subsidiaries have been tested for impairment by comparison against the
underlying value of the subsidiaries’ assets.
2 Investments in subsidiaries
The Company’s principal subsidiaries are listed in note 22 to the consolidated financial statements. In the Company’s financial
statements, investments in subsidiaries are held at cost less provision for any impairment. The Group applies IFRS 2 –Share-based
Payment. Consequently, the Company recognises as a cost of investment the value of its own shares that it makes available for the
purpose of granting share options to employees or contractors of its subsidiaries. The net movement in investment in subsidiaries
during the year was US$7.5 million (2020: US$1.4 million) included within this were share-based payment charges of US$6.9 million
in 2021 (2020: US$6.9 million), which is net of US$9.4 million intragroup recharges related to share based payment schemes
(2020: US$5.5 million). The Company made a US$10.0 million capital contribution during the year (2020: nil) in respect of
incorporation of new subsidiaries.
NOTES TO THE COMPANY FINANCIAL STATEMENTS
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Annual Report and Accounts 2021
163
3 Trade and other receivables
2021
US$ million
2020
US$ million
Amounts due from subsidiaries 84.6 130.1
Other receivables and prepayments 1.5 1.2
Restricted short-term deposits 8.6 —
94.7 131.3
The carrying value of trade and other receivables approximates to their fair value. An expected credit loss assessment for material
balances had been performed. None of the balances included within trade and other receivables are past due and no material
expected credit loss provision is required. Amounts due from subsidiaries are payable on demand.
4 Share capital
The disclosures in note 18 to the consolidated financial statements are consistent with those for the Company, including capital
management in note 25 to the consolidated financial statements.
5 Trade and other payables
2021
US$ million
2020
US$ million
Trade payables 0.1 —
Amounts due to subsidiaries — 13.3
Other payables and accrued expenses 6.6 9.9
6.7 23.2
The carrying value of trade and other payables approximates to their fair value. All balances included within trade and other
payables are repayable on demand.
6 Financial risk management
To the extent relevant to Company’s financial assets and liabilities (see notes 3 and 5), the Company’s financial risk management
objectives and policies are consistent with those of the Group as disclosed in note 25 to the consolidated financial statements.
Interest-bearing loans and borrowings are disclosed in note 20 to the consolidated financial statements.
Loan payable to subsidiaries are made on terms equivalent to those that prevail in arm’s length transactions.
7 Contingent liabilities
The disclosures in note 27 to the consolidated financial statements are consistent with those for the Company.
NOTES TO THE COMPANY FINANCIAL STATEMENTS cont.
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164
8 Share benefit charges
The disclosures in note 23 to the consolidated financial statements are consistent with those for the Company except that the
charge for the year is partly taken to investment in subsidiaries, as set out in note 2.
9 Related party transactions
The aggregate amounts payable to key management personnel, considered to be the Directors of the Company, as well as their
share benefit charges is detailed in note 23 to the consolidated financial statements.
During the year the Company received dividends totalling US$74.5 million (2020: US$27.2 million) from its subsidiaries and
recognised, in the net profit, dividend receivable in respect of the year ended 31 December 2021, from its subsidiaries through
intercompany accounts (to be paid subsequently in cash), totalling US$51.9 million (2020: US$74.5 million). During the year the
Company paid to its shareholders dividends totalling US$61.3 million (2020: US$33.2 million). See note 10 to the consolidated
financial statements.
Share benefit charges in respect of options and shares of the Company awarded to employees of subsidiaries totalled
US$6.9 million (2020: US$6.9 million). During the year the Company charged its subsidiary for cost of awards for US$9.4 million
(2020: US$5.5 million).
During the year the Company repaid US$8.2 million to its subsidiaries (2020: The Company repaid US$9.0 million) and recorded
a US$1.4 million (2020: US$1.7 million) interest expenses in respect of the loan which were recharged to other Group entities.
At 31 December 2021, the net amounts owed by subsidiaries to the Company were US$84.6 million (2020: US$116.8 million).
10 Deferred taxes
Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities
for financial reporting purposes and the amounts used for income tax purposes. Following a change in the company’s tax residence
to the United Kingdom, deferred tax has been recognised at the UK tax rate. As at 31 December 2021, the Company has a deferred
tax liabilities of US$1.4 million (2020: US$0.4 million) partially offset by deferred tax asset of US$1.0 million (2020: US$0.9 million).
321
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165
SHAREHOLDER INFORMATION
Shareholder services
All enquiries relating to Ordinary Shares,
Depository Interests, dividends and
changes of address should be directed
to the Group’s Transfer Agent:
Link Asset Services
The Registry
34 Beckenham Road
Beckenham
Kent
BR3 4TU
UK
Tel: 0871 664 0300
www.signalshares.com
Principal bankers
Barclays Bank Plc
1 Churchill Place
London
E14 5HP
UK
Legal advisers
Latham & Watkins
99 Bishopsgate
London
EC2M 3XF
UK
Hassans
7/63 Line Wall Road
Gibraltar
Herzog Fox Neeman
Asia House
4 Weizman Street
Tel Aviv
Israel 64239
Company secretary
The company secretary is
Elizabeth Bisby.
Email: corporate.secr[email protected]om
Strait Secretaries Limited
57/63 Line Wall Road
Gibraltar
External auditors
Ernst & Young LLP
1 More London Place
London
SE1 2AF
United Kingdom
EY Limited
PO Box 191
Regal House
Queensway
Gibraltar
Corporate brokers
Jefferies International Limited
J.P. Morgan Cazenove
Canaccord Genuity Limited
888 HOLDINGS PLC
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166
COMPANY INFORMATION
Registered office
888 Holdings Plc
Suite 601/701 Europort
Europort Road
Gibraltar
Tel: +35020049800
Further information
Further information about the Group can
be found on our corporate website
corporate.888.com
To contact the Investor Relations team
email ir@888holdings.com
To contact the company secretary email
corporate.secr[email protected]om
321
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NOTES
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Annual Report and Accounts 2021
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168
Design and Production
www.carrkamasa.co.uk
888 Holdings plc // Annual Report and Accounts 2021
888 Holdings plc
Suite 601/701 Europort
Europort Road
Gibraltar
corporate.888.com