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"
Annual Report and Accounts 2026
We created the online card and
gifting market and we continue
todefine where it goes next.
Through our strong brand, rich data and unique operational
capabilities, we continue to shape how people celebrate,
connect and show they care.
Strategic report
1 Highlights
2 At a glance
4 Chair's statement
7 Chief Executive Officer's review
12 Market overview
14 Business model
16 Our strategy
19 Growth drivers
21 Key performance indicators
23 Chief Financial Officer's review
35 Risk management
42 Viability statement
44 Sustainability
66
Section 172 statement and
stakeholder engagement
70
Non-financial and sustainability
information statement
Corporate governance
72 Board of Directors
74 Chair's corporate governance
introduction
75 Governance framework
76 Corporate governance statement
85 Audit Committee report
93 Nomination Committee report
99 Directors' Remuneration report
118 Directors' report
121 Statement of Directors'
responsibilities
Financial statements
122 Independent auditors' report
129 Consolidated income statement
129
Consolidated statement of
comprehensive income
130 Consolidated balance sheet
131
Consolidated statement of
changesin equity
132 Consolidated cash flow statement
133
Notes to the consolidated financial
statements
174 Company balance sheet
175
Company statement of changes
inequity
176
Notes to the Company financial
statements
182 Alternative Performance Measures
184 Glossary
186 Shareholder information
Highlights
Revenue
£373.0m
FY25: £350.1m
Adjusted EBITDA
1
£104.6m
FY25: £96.8m
Adjusted PBT
1
£76.5m
FY25: £67.5m
Profit before tax
£68.9m
FY25: £3.0m
Adjusted basic EPS
1
18.0p
FY25: 15.0p
Free Cash Flow
1
£73.5m
FY25: £66.1m
Dividend per share
3.75p
FY25: 3.00p
Share repurchases
2
£60.2m
FY25: £25.0m
To find out more visit us at:
www.moonpig.group/investors
1
1 Adjusted EBITDA, Adjusted PBT, Adjusted basic EPS and Free Cash Flow are Alternative
Performance Measures, definitions of which are set out on pages 182 to 183.
2 Excluding commission and taxes, shares repurchased were £59.8m (FY25: £24.8m).
YoY
+6.5%
YoY
+13.4%
YoY
+8.1%
YoY
n/a
YoY
+19.5%
YoY
+11.2%
YoY
+25.0%
YoY
+140.8%
To read more
online scan or
click the QR code
We help people celebrate, connect and
carefor the people who matter most.
A portfolio of market-leading brands
1
contributing to sustainable growth
We are the leader in a large, underpenetrated market that is shifting to online
Online UK card
marketshare
2, 3
Online volume
marketpenetration
2
Online value
marketpenetration
2
Online buyer
marketpenetration
2
70%
2019: 60%
6%
2019: 4%
15%
2019: 10%
37%
2019: 34%
We have a growing, loyal and highly engaged customer base
Activecustomers
4
Orders per active customer
5
Average Order Value
5
(AOV)
12.3m
FY25: 12.0m
2.92
FY25: 2.94
£9.32
FY25: £8.82
At a glance
2
Revenue
76%
14% 10%
FY25: 75% FY25: 14% FY25: 11%
Adjusted EBIT
84% 9% 7%
FY25: 86% FY25: 6% FY25: 8%
We leverage our unique and proprietary data to create loyal customer relationships
Customer
reminders set
4
Plus subscription
membership
4
Card creative
features used
6
113m
April 2025: 101m
1.2m
April 2025: 0.9m
31m
FY25: 15m
We offer a broad and growing range of cards and gifts for every occasion
Orders
5
Gift attach rate
5
Gifting share ofrevenue
7
36.0m
FY25: 35.3m
17.9%
FY25: 17.7%
45%
FY25: 47%
3
We have core operations in the UK and Netherlands and a growing presence
inIreland, Australia and the US
Revenue mix by country
82%
14%
4%
FY25: 83%
FY25: 14%
FY25: 3%
United Kingdom
Rest of World
To read more online, scan the QR code or
visit moonpig.group/about-us/at-a-glance
1 In addition to trading under the Buyagift by Moonpig brand, the Experiences segment also operates under the Red Letter Days brand.
2 OC&C market research, October 2024, based on data for the calendar year ending 31 December 2023.
3 Market share based on online segment sales value (£).
4 As at 30 April 2026. Moonpig and Greetz only.
5 For the year ended 30 April 2026. Moonpig and Greetz only.
6 The number of creative features used in a card in the year ended 30 April 2026. Moonpig and Greetz only.
7 For the year ended 30 April 2026 across the Group.
Chair’s statement
4
Strong Adjusted EPS
growth and capital
returns to
shareholders.
Kate Swann
Non-Executive Chair
Overview
In FY26, the Group delivered strong profit
growth, increasing Adjusted EBIT year-on-
year by 12.0% to £87.2m. Our model
leverages technology and data to build
enduring customer relationships while
delivering consistent profitability and cash
generation. Moonpig remained the primary
driver of the Group's performance,
achieving revenue growth of 8.6% for the
second consecutive year, supported by
sustained new customer acquisition and
growth in average order value.
Greetz and Experiences both made
encouraging operational progress during
the year. This reflects actions taken to
strengthen leadership, enhance the
product range and improve marketing
effectiveness. Eachbusiness remains an
area of focus for the year ahead.
The Group's consistent Free Cash Flow
generation supports investment in the
business alongside returns to shareholders.
In addition to a 25% increase in the
dividend, the Group completed £60m of
share buybacks in FY26. We intend to
execute further buybacks of up to £65m in
FY27, while maintaining a consistent
approach to leverage.
During the year, Catherine Faiers was
appointed Chief Executive Officer and
joined the Board in March 2026. The Board
thanks Nickyl Raithatha for his leadership
and contribution over eight years and
wishes him well for the future.
FY26 performance
The Group delivered growth in basic
Adjusted EPS of 19.5% to 18.0p (FY25:
15.0p). This reflects robusttrading
performance and the impact of share
repurchases reducing average issued
share capital.
The Board has been encouraged by the
progress made at Greetz and Experiences
during the year. Greetz has moved to low
single-digit constant currency revenue
growth, supported by improved
commercial execution. Whilst Experiences
is not yet in growth, management delivered
an improvement in performance in the
second half of the year. The rate of
revenue decrease improved from 8.9% in
H1 to 1.9% in H2. Management is focused
on driving performance in each of these
two segments.
Cash flow and capital allocation
The Group’s approach to capital allocation
remains unchanged. Our priority is to invest
for growth. This reflects continued strong,
high-return investment in marketing,
fulfilment automation and our technology
platform. Our consistently strong cash flow
has also enabled the Group to continue
returning surplus capital to shareholders.
In FY26, Free Cash Flow of £73.5m
(FY25: £66.1m) enabled the return of £60m
of capital to shareholders through share
buybacks. This was alongside a proposed
FY26 dividend of 3.75p (FY25: 3.00p),
including an interim dividend of 1.25p
(FY25: 1.00p).
Looking ahead, we expect our strong cash
generation to support our intention to
repurchase up to £65m of shares in FY27.
This is alongside continued market
purchases of shares to satisfy share
schemevesting.
Employees
The Board would like to thank all of the
employees across the Group for their
continued commitment and contribution.
Their dedication and hard work have
enabled the Group’s continued delivery
against its strategy.
Sustainability
During the year, the Board oversaw
delivery against the Group’s sustainability
strategy. The strategy is structured around
three core pillars: climate change, waste
and circularity and technology and data
privacy. These priorities were identified
through our Double Materiality Assessment.
They represent the topics considered most
material to the Group in terms of financial
and societal impact.
The Board approved a new waste and
circularity goal to reduce Group-wide
packaging intensity by 10% by 2030. This
was from an FY25 baseline of 0.253kg per
shipment to a target of 0.228kg and is
aligned with evolving Extended Producer
Responsibility requirements.
This metric provides a consistent framework
for measuring improvements in packaging
efficiency and material usage over time. It
will support delivery against the Group’s
waste and circularity goal.
To support the sustainability strategy and
ensure a clear pathway towards
decarbonisation, the Group updated its
Climate Transition Plan during the year, in
line with the requirements of the UK
Transition Plan Taskforce.
Board composition
Nickyl Raithatha stepped down as CEO
and from the Board on 31 December 2025.
The Board thanks Nickyl for his significant
contribution. This includes leading the
Group through its successful IPO on the
London Stock Exchange in 2021. Under his
leadership, the Group has reinforced its
position as a category-defining online
platform.
During the year, the Board appointed
Catherine Faiers as CEO and welcomed
her to the Board in March 2026. She brings
extensive experience in e-commerce and
public markets, with a strong track record
of leading customer-focused and
technology-enabled businesses.
In reviewing succession plans for the
Non-Executive Directors, the Committee
has considered the period through to the
2029 AGM, when the Company will
approach nine years since IPO. As outlined
in last year’s Annual Report, the Committee
intends to phase new appointments over
the coming years. This will ensure an
orderly succession, maintain the
independence of Non-Executive Directors
and establish a more balanced Board
tenure profile over time. With CEO
succession now complete, the Committee
expects to begin the first stage of this
process in FY27.
The Board continues to meet the
requirement that at least half of its
members (excluding the Chair) are
Independent Non-Executive Directors.
Governance
We have applied the principles of the
UKCorporate Governance Code 2024
(the"Code") and complied with all
relevant and applicable provisions
throughout the year.
Provision 29 of theCode, which did not
apply to the Company during the year, will
apply from 1May 2026.
5
Board and leadership diversity
As at 30 April 2026 and at the date of
thisreport, the Board has 57% female
representation, thereby meeting the UK
Listing Rule target for at least 40% of the
Board to be women.
The Group meets the UK Listing Rule
requirements for at least one senior Board
position to be held by a woman, with both
the Chair and CEO rolesheld by women,
and for at least one Boardmember to be
from an ethnic minority background.
The Board has set a voluntary target for
15% ethnic minority representation among
the UK members of the Group Extended
Leadership Team by 2027, in line with
therequirements of the Parker Review.
Asat 30April 2026, ethnic minority
representation was 14%.
The Board remains committed to the FTSE
Women Leaders Review target of at least
40% female representation on the Group
Extended Leadership Team. As at 30April
2026 representation was 45%. TheGroup
was ranked 44th in the FTSE Women
Leaders Review 2025 ranking of FTSE 250
companies, based on Board composition
as at 31October 2025.
Looking ahead
The Board is encouraged by the Group’s
start to the new financial year and remains
confident in its ability to deliver long-term
value for shareholders.
The Board believes that the Group remains
well positioned to increase its market share
and lead the continued structural shift from
offline to online.
Kate Swann
Non-Executive Chair
24June 2026
Chair’s statement continued
6
Strong free cash flow and capital discipline
Moonpig Group generates consistently
strong free cash flow, reflecting the
strength and resilience of our model.
Freecash flow has grown from £61m in
FY24 to £66m in FY25 and £74m in FY26,
supported by disciplined execution and
high cash conversion.
We continue to invest in marketing,
technology and our fulfilment operations,
which underpin our customer proposition
and long-term growth. These remain our
first priorities for capital deployment.
However, our strong cash generation
means we consistently generate surplus
capital beyond these requirements.
In FY26, we returned £71m to shareholders,
comprising 25% growth in the dividend and
£60m of share buybacks. At prevailing
share prices, these buybacks are both
earnings accretive and deliver a strong
return on capital. We have announced our
intention to return up to £65m to
shareholders through share buybacks in
FY27.
Our approach to capital allocation
remains disciplined. We maintain
the flexibility to invest for growth
over time, then we deploy surplus
capital where it delivers strong
returns and is EPS accretive.
Chief Executive Officer’s review
7
Deepening customer
relationships through
personalisation,
relevance and
engagement.
Catherine Faiers
Chief Executive Officer
Overview
Since joining the business in March 2026,
my conviction in the Group’s purpose and
long-term opportunity has only increased.
We have trusted brands, a highly engaged
customer base, rich proprietary customer
data assets and differentiated operational
capabilities. Together, these create a
powerful platform from which to deliver
sustainable growth and long-term
shareholder value.
At our core, we help customers celebrate,
connect with and strengthen relationships
with the people who matter most to them.
Every day, millions of customers trust us
with some of life’s most important moments,
from birthdays and anniversaries to
celebrations, milestones and acts of
support. In a world increasingly shaped by
technology and artificial intelligence, the
human connections we help create feel
more important than ever. This enduring
need to stay connected underpins the
resilience of our category and reinforces
our confidence in the Group's long-term
opportunity.
FY26 was a year of strong financial
performance and operational progress.
Revenue increased by 6.5% to £373.0m,
Adjusted EBITDA increased by 8.1% to
£104.6m and Adjusted EPS increased by
19.5% to 18.0 pence. We generated £73.5m
of Free Cash Flow, enabling continued
investment in the business while returning
significant capital to shareholders through
dividends and share buybacks.
The foundations of our strategy remain
unchanged. We continue to operate within
the same disciplined growth framework
and financial model. This is focused on
sustainable growth, strong cash generation
and delivering attractive shareholder
returns.
The sections that follow outline the
progress made during FY26 and how we
are pursuing these opportunities to create
further value over time.
Leveraging data and technology
Our proprietary data assets are one of our
most important sources of competitive
advantage and an enabler of future
growth. Our opportunity to increase
customer frequency starts with helping
customers remember and celebrate more
occasions.
During FY26, our database of customer
occasion reminders grew by 11.2% year-on-
year to 113m, whilst Moonpig Plus and
Greetz Plus memberships increased by
29.3% to 1.2m. These assets enable us to
engage customers throughout the year,
beyond the point of purchase. Our
reminders proposition remains a significant
differentiator, with around 40% of orders
placed within seven days of an occasion
reminder. Plus continues to strengthen
customer loyalty and engagement, with
members now accounting for around a
quarter of Moonpig orders. Together, these
capabilities deepen customer relationships,
support higher purchase frequency and
provide a strong platform for long-term
growth.
Chief Executive Officer’s review continued
8
AI as an enabler of our business model
The way consumers create content and
discover products and services online is
evolving through the increasing use of AI
tools. The online greeting cards
category has structural characteristics
which shape how we expect these
changes to affect Moonpig.
Most customer journeys begin with a
clear intent: to send a card for a specific
occasion, such as a birthday or
anniversary. Customers typically come
toMoonpig with that purpose inmind,
rather than browsing or comparing
across multiple platforms. This reflects
the importance of the occasions
customers are marking. Around nine-
tenths of customer visits to our platform
come from owned sources, including
direct traffic, our App, CRM, reminders
and brand keyword searches. This high-
intent behaviour supports strong
conversion rates and means we are not
dependent on discovery-led channels
thatare more exposed tochange in the
way people search.
AI is making contentcreation more
accessible and we can support the
fulfilment of content created on any
platform through our unique operations
capability. Moonpig’s model
advantages include technology,
customer data and fulfilment. This
allows customers to create and send
cards with confidence in the experience
and that they will arrive on time.
We will also use AI to increasingly
personalise the online journey, so that it
feels more relevant to each customer.
In summary, we see AI as an enabler
within our model, rather than a
structural change to how customers
come to us, with our brand, data and
fulfilment capabilities continuing to
underpin how we deliver for customers.
Looking ahead, we see further
opportunities to enhance their effectiveness
through greater personalisation and a
deeper understanding of customer
relationships, occasions and gifting intent.
Historically, we have used our data assets
to improve recommendations,
merchandising and customer engagement
at scale. Increasingly, we are applying
these capabilities at an individual customer
level to deliver more relevant
recommendations throughout the customer
journey. We believe this represents a
significant opportunity to improve
discovery, increase conversion and
strengthen customer engagement across a
broader range of occasions.
We now have more than 40,000 card
designs across Moonpig and Greetz. Within
this range, helping customers discover the
most relevant card is becoming increasingly
important. During the year, we continued to
improve search and discovery. A key step
was the launch of dynamic card galleries,
which personalise card collections in real
time based on customer selections. For
example, choosing “7 years” instantly
updates every editable design to that age,
helping customers find the right card more
quickly and easily.
Over the past two years, we have invested
significantly in technology features that
help customers create more personal and
meaningful greeting cards, including video
messages and AI stickers. Adoption
continues to grow, with creative features
used in 31m greeting cards in FY26, an
increase of 102% year-on-year. During the
year, we continued this progress through
the launch of Face Swap, which enables
customers to merge a face from a photo
into a greeting card image, alongside
sticker placeholders and enhancements to
the editing experience, including smarter
text generation.
Our fulfilment capabilities remain
strategically important. During FY26, we
completed automated parcel sortation,
brought giant card production in-house
and introduced multi-gift fulfilment
capabilities. These initiatives improve
efficiency, increase operational flexibility
and strengthen the customer experience.
As advances in AI continue to lower
barriers to content creation, we believe the
ability to reliably manufacture, personalise
and deliver products at scale becomes
increasingly important. Customers
ultimately judge us not only by the quality
of our creative tools, but by whether the
right product arrives, on time, for the right
person and occasion.
Looking ahead, we will continue to invest
in technology features where they improve
customer outcomes. However, we believe
some of the biggest opportunities to
strengthen our competitive advantage lie
in the combination of our technology and
operational capabilities, and in how we use
data and personalisation to deepen
customer relationships, increase frequency
and grow customer lifetime value.
Building our brands
The strength of our brands is reflected in
customer loyalty and our ability to acquire
and retain customers profitably. In FY26,
the total active customer base across
Moonpig and Greetz increased by 2.8%
year-on-year to 12.3m, with growth in both
brands. This reflects the strength of our
marketing platform, which continues to
acquire customers at scale.
Reliable delivery is central to how our
brands are perceived and remains an
important and increasingly valuable source
of competitive advantage. During FY26, we
continued to enhance our delivery
proposition, with tracked delivery now
accounting for more than 40% of UK card-
only orders, giving customers greater
confidence that important moments will be
celebrated on time. We also introduced a
premium 8am to 1pm next-day gift delivery
service and extended the cut-off for next-
day flower delivery to a market-leading
11pm in the UK. This provides greater
flexibility, choice and convenience for
customers while further strengthening our
service proposition. Looking ahead, we will
continue to invest in our delivery
proposition, broadening the range of
delivery options available to customers and
recipients, enhancing choice and
convenience, and further improving the
end-to-end customer experience.
We are also building brand awareness in
New Markets as the foundation for long-
term growth. Total revenue across these
markets grew by 33.0% to £15.7m in FY26
(FY25: £11.8m), comprising Ireland (£6.4m),
Australia (£6.3m) and the US (£3.0m). We
are prioritising Australia for incremental
investment in customer acquisition, as we
seek to establish a scalable and
repeatable growth model that supports
long-term expansion.
Evolving our range
One of our three growth drivers is
increasing average order value, with
growth in gift attachment remaining an
important contributor to long-term growth.
During FY26, gift attachment increased to
17.9% of orders (FY25: 17.7%), contributing
to average order value growth of 5.7%.
Our focus is on building a more relevant,
curated and trusted gifting proposition that
complements the card journey and helps
customers find the right gift for the right
recipient. During FY26, we strengthened
our gifting proposition through partnerships
with trusted brands including expanding
our partnership with Next through the
launch of JoJo Maman Bébé, Next Flowers
and Laura Ashley Flowers, while also
broadening our range of Next products
across homeware and fragrance. We also
launched a new partnership with Boots,
introducing products from its Liz Earle and
Soap & Glory brands.
We continued to strengthen the local
relevance of our proposition through new
gifting brands and product formats. At
Greetz, we introduced brands including
Coco & Sebas, Zusss, Diep’r and Marcel’s
Green Soap, launched postcards and
transitioned flower supply to our strategic
fulfilment partner, enhancing both the
customer proposition and operational
efficiency.
We also launched fresh flowers in Ireland
and Australia, expanded local gifting
ranges, introduced curated gift bundles
and launched giant cards in Ireland,
supporting higher gift attachment rates,
card upsell and average order value
growth.
9
At Experiences, we continued to strengthen
the product range through new
partnerships across casual dining,
subscription gifting, social experiences,
immersive experiences and days out,
adding brands including PizzaExpress,
Virgin Wines, F1 Arcade and The Traitors
Live Experience.
More recently, our focus at Experiences has
broadened beyond the product range to
the recipient experience. We have made
organisational changes to bring the
Experiences business closer to the rest of
Moonpig Group and expect this alignment
to strengthen over time. With this in mind,
we are focused on ensuring that product
quality and the end-to-end recipient
journey consistently meet the standards
expected across the Group. While this
should support continued improvement in
gross transaction value and customer
experience, revenue progression is likely to
remain moderated by lower commission
rates as we evolve the proposition.
Maintaining high ethical,
environmental and sustainability
standards
Our sustainability strategy focuses on three
priority areas: climate change, waste and
circularity, and technology security and
data privacy, supported by four long-term
goals.
On climate change, we remain focused on
reducing emissions across our operations
and supply chain. During FY26, location-
based Scope 1 and 2 emissions reduced to
463 tCO
2
e (FY25: 530 tCO
2
e), representing
a 32% reduction from our baseline.
Investments in renewable electricity meant
our market-based Scope 1 and 2 emissions
were 97% below the baseline level.
As at April 2026, supplier net-zero
commitments covered 37.5% of our Scope
3 emissions (April 2025: 28.8%), while
Scope 3 emissions intensity reduced by
2.3% year-on-year to 216 tCO
2
e per £1m of
revenue inFY26.
Waste and circularity remain important
priorities. During FY26, we established a
packaging intensity baseline and
introduced a target to reduce packaging
intensity by 10% by 2030. Our Tamworth
fulfilment facility achieved zero waste to
landfill status, while we continued to
expand FSC-certified sourcing across our
operations. We also completed a Group-
wide review of packaging materials and
design, helping identify opportunities to
reduce packaging usage, increase
recyclability and improve resource
efficiency over time.
Chief Executive Officer’s review continued
10
Growing customer frequency through
relevanceandengagement
Increasing customer frequency remains
an important long-term driver of our
growth. Progress has been supported by a
strong focus on digital engagement,
including 113m reminders, 1.2m Plus
subscribers and significant app
penetration of orders at over 40%
1
. These
tools help customers stay organised and
ensure they do not miss important
occasions. This supports customers to
manage their relationships and ensure
important moments are recognised.
While digital engagement remains
important, we see opportunities to build
relevance across the occasions our
customers recognise, particularly those
that matter most to them.
We will do this by evolving our product
offering to better serve different
customer needs, informed by a deeper
understanding of individual behaviour
andthe relationships that matter to
customers.
1 For the year ended 30 April 2026. Moonpigonly.
Technology security and data privacy
remain fundamental to maintaining
customer trust. During FY26, we expanded
multi-factor authentication, strengthened
monitoring and threat detection
capabilities, enhanced privacy controls
and progressed implementation of an
information security management system
aligned with the NIST Cybersecurity
Framework.
Our people remain central to the success of
the Group. We continued to invest in
employee development, wellbeing and
inclusion while strengthening health and
safety oversight across our operations.
During the year, we maintained a zero
recordable injury rate, increased female
representation on our Group Extended
Leadership Team to 45% (FY25: 41%) and
improved gender diversity within our
product, data and technology function,
where 47% of new hires were female
(FY25: 44%). We also delivered on the
Group’s commitment to invest £1m in
charities through the Moonpig Group
Foundation during the five years following
our IPO and remain committed to
supporting charitable causes through the
Foundation in the years ahead.
Looking ahead
As we look ahead, we see significant
opportunities to unlock further value from
the assets and capabilities we have
already built.
Our focus is centred around three areas:
• Our differentiated model built on
customer relationships and operational
excellence: We continue to invest in
technology, AI and data science where
they improve creativity, relevance and
customer experience. However,
competitive advantage will increasingly
come from the combination of both
technology and operational excellence.
Combining our technology capabilities
with our fulfilment infrastructure,
supplier relationships, manufacturing
expertise and delivery partnerships
enables us to manufacture, personalise
and deliver products reliably at scale.
As technology continues to lower the
barriers to content creation, we believe
the ability to execute consistently and
provide a high-quality end-to-end
customer experience will be increasingly
important.
• Driving frequency and lifetime value by
deepening customer relationships
through personalisation and data: Our
proprietary data assets provide a
unique understanding of customer
relationships, occasions and gifting
intent. We make it easier for customers
to remember important occasions,
create more personal moments and stay
connected with the people they care
about. Despite ongoing economic
uncertainty, we continue to see strong
engagement around key occasions, and
the underlying desire to stay connected
with friends and family remains resilient.
The opportunity is not simply to
understand customers better, but to
build deeper and more valuable
relationships with them. Today, most
customers use Moonpig for only a small
proportion of the occasions they
celebrate each year, giving us
significant opportunity to deepen
engagement, increase frequency and
create more value for customers over
time. This creates opportunities to
improve relevance, strengthen customer
engagement, enhance gifting
propositions and reduce friction
throughout the customer journey. Over
time, we believe this can support higher
customer frequency, customer lifetime
value and long-term loyalty.
• Leveraging our Group advantage: We
see opportunities to create more value
by leveraging the Group’s combined
strengths more effectively. This includes
operating increasingly as one Group,
rather than a collection of individual
businesses, sharing capabilities across
brands, applying insights across
markets and maximising the benefits of
investments in technology, data and
operations. We also see opportunities to
become more externally connected,
deepening our relationships with
customers, suppliers, creators and
strategic partners and strengthening the
ecosystem around our brands.
Together, we believe these actions can
improve execution, accelerate learning
and support long-term value creation.
Catherine Faiers
Chief Executive Officer
24June 2026
11
United Kingdom Netherlands Ireland Australia United States
Single cards market size
1
£1.4bn £0.3bn £0.1bn £0.3bn £4.4bn
Number of adult card buyers
42m 9m 3.2m 13m 165m
Cards given per year
19 13 13 9 11
Estimated total volume
810m 120m 40m 110m 1,850m
The single cards market is large and growing
The physical greeting cards market is
large and resilient, valued at £1.8bn
across the UK, Ireland and the
Netherlands in 2023
1
. Itcontinues to
grow steadily, driven primarily by
increases in average selling price. The
UK market rose from £1.32bn
2
in 2021 to
£1.42bn
1
in 2023, with a small volume
decline averaging 0.9% per annum
1
.
Similarly, the Netherlands market grew
from £0.29bn
2
to £0.31bn
1
over the same
period, following the same growth
patterns as the UK market.
It is also a broad market, with 42m adult
card buyers in the UK each purchasing an
average of 19 single greeting cards per
year, or 810m in total
1
. In the Netherlands,
there are 9m adult card buyers, who
purchase on average 13 single cards per
year, or 120m in total
1
.
Card buying is consistent across adult age
groups. For instance, in 2023 the average
number of cards purchased per UK card
buyer was 18.5 for 18–34 year olds, 18.5
forthe 35–54 year olds and 19.7 for the
55+agegroup
1
.
There is a long-term structural shift to online
The physical greeting cards market
remains under-penetrated online. In
2023, only 15% of total UK market value
and 6% ofvolume was transacted
online. Although37% of UK adults
bought at leastone card online, most
oftheir purchases remain offline
1
.
Online penetration continues to rise
steadily – in the UK from 10% in 2019
to15% in 2023 and in the Netherlands
from 13% to 20%
1
.
This shift is supported by demographic
trends. In 2023, online buyer penetration
was 50% among 18–34 year olds,
compared to 44% for 35–54 age group
and28% for those aged 55 and over
1
.
Consumer research indicates that all age
groups expect to buy more cards online in
the future, with younger adults showing the
highest anticipated growth.
Market overview
12
£1.8bn
Cards market size
UK/IE/NL in 2023
1
6.0%
UK online volume
penetration
1
15%
UK online value
penetration 2023
1
5%pts
UK online penetration
growth, 2019–2023
1
Card-giving relates primarily to repeating annual occasions
The greeting card market is
fundamentally different to general
e-commerce because it requires an
understanding of a customer’s unique
relationships, including the identity of
therecipient, the gifting intent and the
date of the occasion.
Card-giving relates primarily to
repeating annual occasions. In the UK,
almost nine-tenths of card sales relate
to annualoccasions such as birthdays,
anniversaries and key seasonal events,
including Christmas, Mother’s Day,
Father’sDay and Valentine’s Day
1
.
These repeat annual occasions create a
stable foundation for customer retention
and long-term revenue growth. Our
database of occasion reminders set means
that we understand when our customers
have moments of high gifting intent and
canprovide curated, personalised
recommendations for their card and gift.
Buyer penetration and share of wallet both driving online growth
Online greeting card volume has two
structural growth drivers: expanding
thenumber of online buyers and
capturing agreater share oftheir
totalcard purchases.
Buyer penetration remains relatively
low,with just 37% of UK buyers of
physical greeting cards purchasing
online
1
. This represents a meaningful
growth opportunity. We are driving the
market shift to online through a
proposition that we believe is superior to
offline alternatives for both convenience
and personalisation.
This includes our expanding range of
technology-led card creative features.
In parallel, we see an opportunity to
deepen engagement with our customer
base and increase share of wallet. While
the average UK card-buying consumer
buys 19 cards annually, those who already
purchase online do so for only three of
those occasions, on average
1
. We are
focused on growing purchase frequency
through digital engagement tools such as
occasion reminders, while increasing the
relevance of our proposition for different
customer occasions over time.
Cards are our entry point to the broader gifting market
The total addressable market (TAM)
forgifting across the UK, Netherlands
and Ireland is estimated at £58bn,
comprising £2bn in cards, £22bn in
card-attached gifting and £34bn of
standalone gifting. Itincludes an
estimated £6.5bn of giftexperiences
1
.
Our card-first strategy provides
Moonpig and Greetz with profitable
access to the gifting market, as we can
leverage data collected during the card
personalisation journey to make
relevant gifting recommendations to
ourcustomers.
Wedothis with limited marketing costs,
sidestepping expensive online competition
for gifts and flowers, which supports high
operating profit margins.
13
To read more
online, scan or
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1 Source: OC&C, October 2024. The UK/Ireland and NL cards market is valued at £2.0bn
including boxed cards in the UK which are valued at £0.2bn.
2 Source: OC&C, June 2022.
3 Calculated as a % of FY26 card sales for Moonpig UK. The figure for recurring personal
events includes birthdays and anniversaries.
4 Calculated as a % of FY26 card sales for Moonpig UK. The figure for recurring national events
includes Mother's Day, Father's Day, Valentine's Day and Christmas.
37%
Online UK card
buyer penetration
1
19
Cards bought annually
byaverage UK consumer
1
£58bn
Gifting TAM
for UK/NL/IE
1
£22bn
Card-attached gifting
TAM for UK/NL/IE
1
68%
Recurring personal events,
share of UK card sales
3
22%
Recurring national events
share of UK card sales
4
Competitive advantages
Underpinning our clear online
market leadership
Powerful brands
Clear market leadership in cards, with the
powerful Moonpig and Greetz brands.
Rich data
Self-learning algorithms optimised across
113mreminders
2
and over 374m transactions
3
.
Capturing 6x
1
more customer data daily
thanournearest competitor, reinforcing
data-driven competitive advantage.
Operational capabilities
Purpose-built operational infrastructure developed
over two decades, creating barriers to entry
through scale, efficiency and service quality.
Card-first approach
Leveraging data to drive
loyalty and gift attach
Card-first customer
acquisition
Profitable customer acquisition
with high loyalty
Gift attachment
A relevant gifting platform
with minimal marketing costs
Business model
14
Technology and data
Driving a virtuous cycle
of customer retention
and lifetime value
Loyal customers
Underpinning growth, profitability
and cash generation
12.3m
FY25: 12.0m
Active customers
4
£9.32
FY25: £8.82
Average order value
5
28.0%
FY25: 27.6%
Adjusted EBITDA margin rate
6
£73.5m
FY25: £66.1m
Free Cash Flow
6
15
Capture of relevant predictive
dataaround gifting intent
Personalised experience and
contextualrecommendations
Reminder setting and appdownloads
Targeted marketing at times when the
consumer has highest gifting intent
1 Source: OC&C October 2024. UK market share of 70%, compared to 12% for nearest competitor.
2 Total of 113m customer occasion reminders as at 30 April 2026. Moonpig and Greetz only.
3 Cumulative transactions as at 30 April 2026. All-time for Moonpig, from 1 September 2018 (post-acquisition)
to 30 April 2026 for Greetz and from 13 July 2022 (post-acquisition) to 30 April 2026 for Experiences.
4 As at 30 April 2026. Moonpig and Greetz only.
5 For the year ended 30 April 2026. Moonpig and Greetz only.
6 Adjusted EBITDA margin and Free Cash Flow are Alternative Performance Measures, definitionsof which
are set out on pages 182 to 183.
To read more
online, scan or
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A proven strategy for long-term
growth.
Strategic focus
Building ourbrands
What this means What we have done
We want customers to choose our brands
first and recipients to be delighted to
receive our cards and gifts.
We invest in our brands and build trust in the quality
of our products and service. This trust drives
customer loyalty and supports growth in our
customer base as recipients become customers in
their own right, reinforcing a cycle of connection,
loyalty and growth.
• Executed full-funnel marketing strategies at Moonpig in the UK and at
Greetz, maintaining cost efficiency whilst expanding reach.
• Expanded the reminders ecosystem to 113m through expanded
customer opt-in, broader occasion coverage, more personalised
reminder journeys and the introduction of SMS reminders.
• Grown Moonpig Plus and Greetz Plus memberships to 1.2m, driving
higher retention and repeat purchase behaviour.
• Successfully increased adoption of tracked delivery, which is now
chosen for more than 40% of UK card-only orders, improving
reliability and customer confidence.
• Progressed integration of Buyagift into the Moonpig brand
architecture, laying the foundations for the launch of "Buyagift by
Moonpig" and a refreshed visual identity in H1 FY27.
Our strategy
16
To read more
online, scan or
click the QR code
Strategic focus
Evolving
our range
What this means
We help customers create more personal and
meaningful cards and gifts, using technology
to make every occasion feel unique.
From AI creativity tools to fully editable card designs, we
enable customers to create cards that reflect their
relationships and occasions in a way that is difficult to
replicate offline. More personalised cards help to drive
stronger customer engagement, higher purchase frequency
and deeper customer loyalty.
What we have done
• Expanded partnerships with trusted consumer brands
including JoJo Maman Bébé, Next Flowers, Laura Ashley
Flowers, Liz Earle and Soap & Glory, alongside new
personalised card formats such as Create Your Own,
supporting growth in gift attachment rate to 17.9%.
• Transitioned Greetz flower supply to the Group’s
strategic partner, improving quality and unit economics.
• Extended the UK flower order cut-off to 11pm for next-
day delivery, increasing convenience for last-minute
purchasers and strengthening our market-leading
delivery proposition.
• Expanded gifting ranges across Ireland, Australia and
the US, supporting 33% revenue growth across New
Markets and increasing customer lifetime value.
• Repositioned the Experiences proposition around
higher-demand categories and stronger branded
partners, improving relevance for customers.
Strategic focus
Leveraging data
and technology
What this means
We harness our proprietary data to engage
customers in a personalised and relevant way
at key moments when they are ready to send
a card or gift.
We hold 113m occasion reminders (30 April 2025: 101m)
and train our recommendation algorithms across 374m
cumulative transactions (30 April 2025: 337m)
1
, helping
customers find the most relevant cards and gifts for every
occasion. As leaders in the online greeting card market,
we capture nearly six times
2
more data than our closest
competitor, strengthening our comparative advantage
over time.
What we have done
• Expanded customer use of creative features including
AI Stickers, Face Swap and Create Your Own cards,
with more than half of all cards now including a
personalised creative element.
• Rolled out dynamic card galleries that personalise card
selection based on recipient details, improving
relevance and supporting conversion.
• Enhanced search and product discovery through AI-
powered tagging and recommendation models,
helping customers find more relevant cards and gifts.
• Simplified sign-in and registration through
passwordless login, reducing friction and improving
conversion.
• Expanded AI-enabled customer service, which now
resolves around one third of customer contacts,
improving speed, cost-to-serve and customer
satisfaction.
• Invested in in-house fulfilment capabilities including
giant card fabrication and automated parcel sortation,
improving operational efficiency and enabling a
broader range of delivery and upsell options to support
average order value growth.
1 Cumulative transactions as at 30 April 2026. All-time for Moonpig, from 1 September 2018 (post-acquisition) to 30 April 2026 for Greetz and from 13 July 2022
(post-acquisition) to 30 April 2026 for Experiences.
2 Source: OC&C, October 2024. UK market share of 70%, compared to 12% for nearest competitor.
17
A trusted role in our customers' lives
Moonpig operates in the greeting card
category, where transaction values are
low but the importance to customers is
high. Cards are sent to mark personal
relationships and significant occasions,
and customers place a high level of trust
in us to deliver in those moments. When
things go wrong, the impact is not
perceived as a failed transaction, but as
letting down a relationship.
This dynamic shapes customer behaviour.
Customers arrive with a clear purpose,
leading to high-intent journeys, strong
conversion and repeat usage over time.
We also see a range of customer needs,
from functional purchases driven by social
obligation to more considered, highly
personalised expressions of sentiment.
Our data reflects this depth of
engagement, capturing not only what
customers buy, but who they buy for and
how those relationships evolve. This
creates a strong foundation for customer
loyalty.
We see an opportunity to build on this
by reflecting a greater level of
personalisation in how we design and
present the experience. This means
placing greater emphasis on the
relationship behind each purchase. We
will build on our strong functional
foundations by layering a clearer
recognition of the emotional nature
ofthe category. This will not come at a
cost to simplicity and reliability that
customersvalue.
Strategy in action
18
Three compounding levers driving growth
in our core geographical markets.
Growth drivers
Active
customers
What this means
We aim to grow revenue through new customer
acquisition and strong retention of existing customers.
There are an estimated 51m card purchasers in
theUK and the Netherlands
1
. As online market
leaders, we expect to continue to capitalise on
thestructural shift to online.
We have a loyal customer base, with
approximately nine-tenths of Moonpig and
Greetzrevenue relating to repeat customers.
Our priorities
• Invest in brand-led acquisition, emphasising
personalisation and creative differentiation.
• Scale efficient always-on marketing across the
UK, Ireland and the Netherlands.
• Leverage our growing database of occasion
reminders to improve acquisition and retention.
• Conduct disciplined, targeted marketing
experiments in Australia to identify scalable and
efficient acquisition channels.
Frequency
What this means
We use loyalty features such as Plus subscriptions
and occasion reminders to growthe frequency of
customer visits.
Plus subscriptions reward repeat purchase and
occasion reminders prompt customers at moments
of high gifting intent.
The Group's active customers are estimated to
purchase, on average, 19.4 cards per annum
2
,
ofwhich only a small proportion are currently
purchased from the Group.
Our priorities
• Continue to scale Plus subscriptions, which drive
higher purchase frequency.
• Grow and enhance the reminders ecosystem to
prompt timely, high-intent repeat purchases.
• Use data-led experimentation to streamline the
customer journey and improve conversion.
Average
ordervalue
What this means
We continue to raise average order value through
pricing optimisation, upselling and gift attachment.
In the UK market, approximately 63%
3
of cards are
given with a gift. The card-first journey enables
highly relevant gift recommendations.
Our priorities
• Increase gift attach by improving the relevance
and timing of gift recommendations.
• Broaden the range of trusted consumer brands to
increase customer interest and gift attach rates.
• Strengthen gifting merchandising and upsell within
the card-first journey to increase basket size.
• Optimise pricing and promotional mechanics
through data-led testing to maximise value.
From recommendations to personalisation
Moonpig has built a rich first-party data asset
over many years. This is based on how
customers choose, personalise and send
cards and gifts. This includes not only what
customers buy, but who they are buying
for, the occasions that matter to them and
the relationships they are recognising.
Historically, we have used this data in
aggregated form – for example,
recommending gifts based on the typical
behaviour of customers who viewed
eachcard design. This enabled fast
pageloads and a smooth experience
byavoiding the latency of real-time,
customer-level processing.
While effective at scale, it is less tailored to
individual customer preferences or history.
We believe there is now a greater opportunity
to use this data differently, enabling more
relevant, customer-level experiences without
compromising performance.
Our focus is on using this data to better reflect
past purchases, relationships and behaviours
within the customer journey. This will include
how we surface cards and giftsin ways that
better reflect those relationships.
Over time, we expect this to improve
how customers discover cards and gifts,
making the experience more intuitive
and reducing the effort required to find
the right product.
This is a multi-year opportunity. As we
develop these capabilities, our aim is to
move towards a more personalised
experience for each customer, while
maintaining the breadth of choice that
Moonpig's customers expect.
Growth drivers
19
1 Source: OC&C, October 2024.
2 Core markets of the UK and NL, based on OC&C estimates, October 2024.
3 Source: OC&C, October 2024. Percentage of UK single card purchases in 2023 where a gift was also bought, either alongside the card or from a separate retailer.
The 63% figure includes 5% where cash was given as a gift.
Fulfilment at the heart
of our customer proposition
Moonpig is both a digital platform and a
retailer with significant operational and
fulfilment capabilities. While much of the
customer experience happens online, the
physical fulfilment and delivery of the
product remains central to what we do.
Our primary UK facility in Tamworth and
our Dutch facility in Almere allow us to
print, package and dispatch large
volumes of personalised cards and gifts
with consistency and speed. This is a
significant source of advantage, in
particular at peak trading periods,
ensuring customers can rely on us in
moments that often carry real emotional
importance.
This integrated fulfilment capability has
been built over time and is closely
integrated with our technology and
customer proposition.
In FY26, we continued to invest in this area,
including bringing giant card production
in-house and introducing greater
automation in package sortation. These
changes support improved efficiency,
capacity and service quality.
As content creation evolves, including
through AI tools, we believe the ability to
reliably fulfil and deliver anyone's creations
remains central to the value we deliver to
customers. Our role is to make that process
accessible, simple and dependable for
customers.
Taken together with our brand and
datacapabilities, our operational
infrastructure enables a resilient and
scalable model. It ensures we deliver
reliably for customers in moments that
matter to them. Whether itis a last-
minute birthday or an important life
event, the combination ofspeed, quality
and certainty in fulfilment underpins
customer trust andrepeat behaviour.
Growth drivers continued
20
Our measures for tracking
delivery against strategy.
Key Strategic priorities Principal risks
Leveraging data
and technology
Building
our brands
Evolving
our range
Technology, security
anddata protection
Strategy delivery, including
consumer demand
Brand
trust
Disruption to operations Secure, develop and
retain talent
Active customers
Orders per active
customer Average order value
12.3m 2.92 £9.32
Active customers grew by 2.8% to 12.3m,
with growth at both Moonpig and Greetz.
We continue to acquire customers
efficiently, supported by our optimised
marketing platform and ongoing
technology enhancements.
Frequency decreased to 2.92 orders per
active customer (FY25: 2.94). This was driven
by lower frequency at Greetz, reflecting the
increased use of "free card" commercial
partnerships with third-party consumer
brands to acquire new customers. Moonpig
frequency remained unchanged year-on-
year.
Average order value (AOV) increased by
5.7% year-on-year, with strong growth at
both Moonpig and Greetz. This reflects
customers trading-up to higher-priced gifts
and larger card size formats, modest
growth in gift attach rate and increased
postage income from stamp price changes
and uptake of tracked next-day delivery.
Gift attach rate Revenue Gross margin rate
17.9% £373.0m 58.4%
Gift attach rate rose by 0.2%pts year-on-
year, reflecting the launch of additional
trusted brand partners across key gifting
categories, including fragrance, beauty,
flowers and children’s gifting. Our focus
looking forward will be on improving the
discoverability of these new gifting brands
on our websites and apps.
Group revenue grew by 6.5%, reflecting the
second consecutive year of 8.6% growth at
Moonpig. Greetz returned to growth, with
constant currency revenue increasing by 1.5%
year-on-year. This was partly offset by
Experiences, where full year revenue
decreased, although the rate of reduction
moderated in the second half of the year.
Group gross margin rate decreased by
1.2%pts year-on-year, reflecting investment
in our delivery proposition, expansion in
New Markets (where gross margin rates are
lower due to outsourced fulfilment) and
rising direct labour costs. This was offset by
efficiencies from insourcing and automation
at our UK fulfilment centre.
Key performance indicators
21
YoY
+0.2%pts
YoY
+6.5%
YoY
-1.2%pts
YoY
+2.8%
YoY
-0.7%
YoY
+5.7%
12.0m
12.3m
FY25
FY26
2.94
2.92
FY25
FY26
17.7%
17.9%
FY25
FY26
£350.1m
£373.0m
£39.2m
£37.4m
£48.9m
£51.0m
£262.0m
£284.5m
FY25
FY26
59.6%
58.4%
FY25
FY26
Moonpig
Greetz
Experiences
£8.82
£9.32
FY25
FY26
Adjusted EBITDA
1
Adjusted EBIT
1
Adjusted PBT
1
£104.6m £87.2m £76.5m
Adjusted EBITDA margin rate increased to
28.0% (FY25: 27.6%). Moonpig margin
decreased by 0.7 percentage points, as
positive operating leverage partially offset
the lower growth in gross profit. Increased
margin rates at Greetz and Experiences
were driven by cost reduction initiatives and
operational efficiencies.
Adjusted EBIT increased by 12.0% to £87.2m,
with Adjusted EBIT margin increasing to
23.4% (FY25: 22.2%). Depreciation and
amortisation decreased year-on-year,
reflecting capital expenditure remaining
towards the bottom of the Group’s target
range in FY26 and recent prior years.
Adjusted PBT increased by £9.0m to £76.5m
(FY25: £67.5m), driven by growth in
Adjusted EBIT. This is offset partly by higher
net finance costs of £10.6m (FY25:£10.3m),
primarily a result of movement in foreign
exchange on our external debt
denominated in Euros.
Adjusted basic EPS
1
Free Cash Flow
1
Net debt to
Adjusted EBITDA
1
18.0p £73.5m 1.03x
Adjusted basic EPS increased by 19.5% to
18.0p (FY25: 15.0p), reflecting higher
profits, lower net finance charges and a
lower average share count following share
repurchases.
Free Cash Flow was £73.5m (FY25:
£66.1m). This reflects the Group's highly
cash generative business model. This
supported £10.6m of net finance costs,
£60.2m of share repurchases
2
and the
proposed FY26 dividend of 3.75p, including
the 1.25p interim dividend paid during the
year.
Net debt to Adjusted EBITDA remained
broadly consistent year-on-year at 1.03x
(FY25 0.99x).
The Group targets net leverage of around
1.0x. We retain the flexibility to move
beyond this where required.
Key performance indicators continued
22
YoY
+19.5%
YoY
+11.2%
YoY
+0.04x
YoY
+8.1%
YoY
+12.0%
YoY
+13.4%
1 Adjusted EBITDA, Adjusted EBIT, Adjusted PBT, Adjusted basic earnings per share, Free Cash Flow and net debt to Adjusted EBITDA are Alternative Performance
Measures, definitions of which are set out on pages 182 to 183.
2 The Group repurchased £60.2m of its own shares for cancellation, including fees and taxes (FY25: £25.0m). Of this amount, £60.5m (FY25: £24.3m) was paid during
the year to the corporate broker managing the share repurchase programme, with £0.5m (FY25: £0.7m) remaining payable as at 30April 2026.
£96.8m
£104.6m
£8.5m
£81.9m
£86.7m
FY25
FY26
£6.5m
£8.9m
£9.0m
£66.1m
£73.5m
FY25
FY26
£77.8m
£87.2m
£6.2m
£5.7m
£66.8m
£73.8m
FY25
FY26
£4.8m
£7.7m
15.0p
18.0p
FY25
FY26
£67.5m
£76.5m
FY25
FY26
0.99x
1.03x
FY25
FY26
Moonpig
Greetz
Experiences
Moonpig
Greetz
Experiences
Adjusted EBITDA (£m)
£104.6m
YoY: 8.1%
FY25: £96.8m
Adjusted EPS (p)
18.0p
YoY: 19.5%
FY25: 15.0p
Free CashFlow (£m)
£73.5m
YoY: 11.2%
FY25: £66.1m
Chief Financial Officer's review
23
Delivering consistent
profit growth and
continued strong cash
generation.
Andy MacKinnon
Chief Financial Officer
Introduction
Moonpig Group uses proprietary customer data to drive sustainable revenue growth, generating strong profit margins and profit growth.
The Group converts this profit into surplus Free Cash Flow and allocates that cash in a disciplined way to compound earnings per share.
The Group delivered strong performance in FY26, demonstrating the enduring nature of its business model.
The Group’s revenue base is highly recurring. At Moonpig and Greetz, 89.4% of revenue (FY25: 87.4%) was generated from existing
customers – those who had made a purchase prior to the start of the financial year. High customer loyalty at our card-first brands
underpins consistent revenue growth and contributes to steadily rising customer lifetime value.
Our proprietary customer data remains an important part of our structural moat. Every day, we collect more than twice as much data as
the rest of the greeting card market combined, deepening our competitive advantage. Our database of customer occasion reminders
increased by 11.2% year-on-year to 113m (30 April 2025: 101m). This means we can engage with customers directly and generate gifting
sales with limited marketing costs at moments of high gifting intent.
Our strategy for Moonpig and Greetz is grounded in three clear revenue drivers: expanding our active customer base, increasing order
frequency and growing average order value. The relative emphasis placed on each lever varies over time, allowing us to respond to
opportunities while maintaining a disciplined focus on long-term value creation.
Our platform is structurally profitable and capital light. We maintain high gross margins, operate with negative working capital and
manage capital expenditure within a disciplined return-on-investment framework. Combined with low inventory risk and operational
leverage across fulfilment and technology, these characteristics enable the Group to consistently generate strong Free Cash Flow. This
Free Cash Flow exceeds the reinvestment requirements of the business and provides flexibility to invest in organic growth, maintain
leverage within our target range and return capital to shareholders.
During FY26, the Group returned £10.3m to shareholders through dividends and completed £60.2m of share repurchases. Reflecting our
continued strong Free Cash Flow generation and confidence in the Group’s outlook, the Board announced its intention to undertake
further share buyback programmes of up to £65m in FY27.
Financial performance – Group
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
growth
Revenue (£m) 373.0 350.1 6.5%
Gross profit (£m) 218.0 208.6 4.5%
Gross margin (%) 58.4% 59.6% (1.2) %pts
Adjusted EBITDA (£m)
1
104.6 96.8 8.1%
Adjusted EBITDA margin (%)
1
28.0% 27.6% 0.4%pts
Reported profit before taxation (£m) 68.9 3.0 N/a
Adjusted profit before taxation (£m)
1
76.5 67.5 13.4%
Reported earnings per share - basic (pence) 16.2 (3.2) N/a
Adjusted earnings per share - basic (pence)
1
18.0 15.0 19.5%
Free Cash Flow (FCF) (£m)
1
73.5 66.1 11.2%
Net leverage
1
1.03x 0.99x 0.04x
1 Stated before Adjusting Items of £nil (FY25: £56.7m) in Adjusted EBITDA, £7.6m (FY25: £64.6m) in profit before taxation, £5.7m (FY25: £62.6m) in profit after taxation
and £nil (FY25: £nil) in Free Cash Flow. See Note 6 for more information.
Group revenue increased by 6.5% to £373.0m (FY25: £350.1m). Moonpig continued to demonstrate the consistency of its revenue model,
delivering growth of 8.6% for the second consecutive year, driven by sustained new customer acquisition and growth in average order
value. Greetz returned to modest constant currency revenue growth, driven by improved localisation of the proposition. Experiences
revenue decreased year-on-year with performance improving in the second half of the year, reflecting the progress made in building a
broader and more relevant product range.
Gross profit increased by 4.5% year-on-year while gross margin reduced by 1.2 percentage points to 58.4%. This reflected strategic
investment to enhance our delivery proposition in the UK and the Netherlands, together with the revenue mix effects from Moonpig growth
in sales in markets outside the UK. Higher direct labour costs in our operational facilities were offset by savings from insourcing and
automation. In FY27, we expect further investment to strengthen our delivery proposition and expand customer delivery choice and
continued revenue growth in Ireland and Australia at lower gross margin.
Adjusted EBITDA increased by 8.1% to £104.6m (FY25: £96.8m), with Adjusted EBITDA margin increasing by 0.4 percentage points to
28.0%. Moonpig Adjusted EBITDA margin decreased by 0.7 percentage points, as positive operating leverage partially offset the lower
growth in gross profit. Increased Adjusted EBITDA margin rates at Greetz and Experiences were driven by cost reduction initiatives and
operational efficiencies. In FY27, we expect Adjusted EBITDA margin rate to ease towards our target range of 25% to 27% as we continue
to invest in our delivery proposition and absorb a higher share-based payment expense.
Chief Financial Officer's review continued
24
Adjusted basic earnings per share increased by 19.5% to 18.0 pence (FY25: 15.0 pence), materially ahead of the growth in Adjusted profit
after taxation of 11.5%. This is further to the 18.1% growth in Adjusted EPS reported for FY25 and reflects the cumulative impact of share
repurchases. The Group's share buyback programmes reduced the weighted average number of shares in issue by 6.7% year-on-year as
at 30 April 2026.
Free Cash Flow was £73.5m (FY25: £66.1m). This represented an Adjusted EBITDA to Free Cash Flow conversion rate of 70% (FY25: 68%),
reflecting the capital-light nature of the Group’s operating model. Net leverage remained consistent with our target of approximately 1.0x,
with net debt (including lease liabilities) equivalent to 1.03x Adjusted EBITDA at 30 April 2026 (30 April 2025: 0.99x).
Our capital allocation framework remains unchanged. We continue to prioritise investment in organic growth and a progressive dividend
policy, while returning surplus capital to shareholders. The Board has proposed a 25% increase in the total dividend for FY26 to 3.75
pence per share. The Group completed £60.2m of share repurchases during FY26. Our organic growth priorities are fully funded,
significant M&A is not currently under consideration and the business continues to generate substantial surplus Free Cash Flow.
Accordingly, the Group intends to undertake further share buybacks of up to £65m in FY27.
Revenue
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
growth
Active customers (m) 12.3 12.0 2.8%
Orders per active customer (number) 2.92 2.94 (0.7) %
Moonpig and Greetz orders (m) 36.0 35.3 2.1%
Moonpig and Greetz AOV (£ per order) 9.32 8.82 5.7%
Moonpig and Greetz revenue (£m) 335.5 310.9 7.9%
Moonpig revenue (£m) 284.5 262.0 8.6%
Greetz revenue (£m) 51.0 48.9 4.5%
Moonpig and Greetz revenue (£m) 335.5 310.9 7.9%
Experiences revenue (£m) 37.4 39.2 (4.5) %
Group revenue (£m) 373.0 350.1 6.5%
Greetz revenue - local currency (€m) 59.0 58.1 1.5%
Revenue at Moonpig and Greetz increased by 7.9%, driven by growth in both orders and average order value (AOV):
• Active customers, all customers who have made a purchase in the last twelve months, increased to 12.3m (30 April 2025: 12.0m), with
the strength of our marketing platform delivering growth at both Moonpig and Greetz.
• Orders per active customer decreased to 2.92 (FY25: 2.94). The reduction was specific to Greetz and reflects increased use of "free
card" commercial partnerships with nationally recognised Dutch consumer brands, including ING, La Place and Pathé, as a customer
acquisition channel. These partnerships are an effective source of new customers, although they have a short-term dilutive effect on
average order frequency whilst engagement is built with newly acquired customers. Frequency at Moonpig remained unchanged year-
on-year, even as adoption of higher-priced tracked next day delivery increased to 41% of card-only orders (FY25: 17%). This service
offers greater delivery certainty and is consistent with our strategy of offering more delivery choice to our customers. During FY27, we
plan to continue investing in our delivery proposition as we seek to further develop our delivery strategy, increasing customer choice
and flexibility while supporting engagement and frequency over the longer term.
• Average order value increased by 5.7% year-on-year. This reflects customers trading-up to higher-priced gifts (including growth in
categories where we have added trusted brands such as homeware), greater upsell into our large and giant card size formats, modest
growth in gift attach rate and increased postage income from uptake of tracked next-day delivery and stamp price changes.
Moonpig delivered revenue growth of 8.6% for the second consecutive year, with growth reflecting strong new customer acquisition,
trading-up to higher-priced gifts and larger card size formats and growth in next-day tracked delivery. Growth in the second half was
7.9% year-on-year, compared with 9.4% in the first half of the year with the moderation reflecting lower order growth.
Greetz returned to modest growth, with revenue increasing by 1.5% on a constant currency basis and 4.5% on a reported sterling basis.
Improved localisation of the product range and the expansion of partnership marketing contributed to gradual strengthening in constant
currency revenue growth from 1.3% in the first half to 1.7% in the second half of the year. We also invested in the foundations that we
expect to support future order growth including reminders and Greetz Plus.
Experiences revenue decreased by 4.5% year-on-year, with revenue reducing by 8.9% in the first half and by 1.9% in the second half. This
reflects the progress made in building a broader and more relevant product range. Gross transaction value trends improved during the
year, supported by a strengthened range, category coverage and supplier base. Revenue growth continues to be moderated by lower
commission rates as we evolve the proposition.
25
Our focus at Experiences has broadened beyond the commercial proposition to the recipient experience. We have made organisational
changes to bring the Experiences business closer to the rest of Moonpig Group and expect this alignment will deepen over time. With this
in mind, we are focused on ensuring the product quality and the end-to-end recipient journey consistently meet the standards expected
across the Group. As a result, we expect the trading pattern of H2 FY26 to continue in the near term, with growth in gross transaction
value being offset by lower commission rates as we prioritise improving proposition quality and recipient outcomes.
Gifting mix of revenue
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
growth
Moonpig and Greetz cards revenue (£m) 203.5 186.0 9.4%
Moonpig and Greetz attached gifting revenue (£m) 123.8 116.3 6.5%
Moonpig and Greetz standalone gifting revenue (£m) 8.2 8.6 (4.8) %
Moonpig and Greetz revenue (£m) 335.5 310.9 7.9%
Experiences gifting revenue (£m) 37.4 39.2 (4.5) %
Group revenue (£m) 373.0 350.1 6.5%
Moonpig / Greetz gift attach rate (%) 17.9% 17.7% 0.2%pts
Moonpig / Greetz total gifting revenue (£m) 132.0 124.9 5.7%
Moonpig / Greetz gifting revenue mix (%) 39.4% 40.2% (0.8) %pts
Group gifting mix of revenue (%) 45.4% 46.9% (1.5) %pts
Cards revenue increased by 9.4% year-on-year. Key growth drivers included order growth, customer upsell into larger card formats, rising
uptake of tracked next-day delivery and stamp price increases. There were no significant changes in card prices, with the UK standard
card price of £3.99 unchanged throughout both FY25 and FY26.
Attached gifting revenue at Moonpig and Greetz increased by 6.5% year-on-year. Growth was supported by higher order volumes and
customers trading-up to higher-priced gifting products. Gift attach rate increased by 0.2 percentage points to 17.9%, supported by the
addition of new gifting partners to our portfolio of trusted brands.
Looking ahead, we remain confident in the long-term opportunity to increase attach rate. Our focus is on improving gift discoverability
across our websites and apps and enhancing personalisation capabilities. We are working to shift from recommendations based on the
behaviour of customers viewing similar card designs towards more personalisation tailored to individual customer preferences and
purchase history.
Standalone gifting, which has not been a strategic priority and represents a small proportion of total revenue, decreased year-on-year.
Gross margin rate
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
growth
Moonpig gross margin (%) 55.9% 57.0% (1.1) %pts
Greetz gross margin (%) 46.7% 46.1% 0.6%pts
Moonpig and Greetz gross margin (%) 54.5% 55.3% (0.8) %pts
Experiences gross margin (%) 93.8% 93.9% (0.1) %pts
Group gross margin (%) 58.4% 59.6% (1.2) %pts
Gross margin rate decreased by 1.2 percentage points to 58.4%, driven by a lower gross margin rate at Moonpig as we invested to
strengthen our delivery proposition.
Moonpig gross margin rate reduced by 1.1 percentage points year-on-year driven by:
• Strategic investments to enhance our delivery proposition, including tracked next-day card delivery.
• Revenue mix effects from growth in New Markets, where gross margin rates are lower due to outsourced fulfilment.
• Direct costs increased due to higher UK employer NIC costs and the cost of maintaining wage differentials above rising minimum
wages in the UK and the Netherlands operational teams.
• Margin benefit from operational efficiencies, including the insourcing of giant cards and automation of gift parcel sortation, which
enabled advance orders to be routed through a lower-cost delivery proposition.
Chief Financial Officer's review continued
26
At Greetz, gross margin rate increased by 0.6 percentage points year-on-year. In the second half of the year, the transition of flowers
supply to the Group's long-term strategic category partner delivered a modest gross margin rate benefit, alongside improvements in
range and customer experience.
Looking forward to FY27, we expect gross margin rate at both Moonpig and Greetz to reflect continued investment to strengthen our
delivery proposition and increase customer delivery choice. At Moonpig, we also expect some mix impact from continued revenue growth
in Ireland and Australia.
At Experiences, gross margin rate was broadly unchanged year-on-year. This relatively high margin reflects the agency revenue model,
under which revenue is recognised as commission from partners, while cost of goods is largely limited to the packaging and distribution of
physical gift boxes.
Adjusted EBITDA margin
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
growth
Moonpig Adjusted EBITDA margin % 30.5% 31.2% (0.7) %pts
Greetz Adjusted EBITDA margin % 17.6% 13.2% 4.4%pts
Moonpig and Greetz Adjusted EBITDA margin % 28.5% 28.4% 0.1%pts
Experiences Adjusted EBITDA margin % 23.9% 21.6% 2.3%pts
Group Adjusted EBITDA margin % 28.0% 27.6% 0.4%pts
Adjusted EBITDA margin rate increased to 28.0% (FY25: 27.6%), remaining ahead of our target range of approximately 25% to 27%.
Moonpig segment margin decreased by 0.7 percentage points, as positive operating leverage partially offset the lower growth in gross
profit. Increased Adjusted EBITDA margin rates at Greetz and Experiences were driven by cost reduction initiatives and operational
efficiencies.
In FY27, we expect Adjusted EBITDA margin rate to ease towards our target range as we continue to invest in our delivery proposition and
absorb a higher share-based payment expense linked to CEO transition.
Share-based payment expenses
Adjusted EBITDA is stated after deduction of share-based payment expenses. We do not treat share-based payment expenses as
Adjusting Items because they are recurring costs associated with the delivery of financial performance.
Year ended
30 April 2026
Year ended
30 April 2025
Share-based payment expenses (inclusive of NI) (£m) (3.5) (3.5)
FY26 was the first year since the IPO in which all three outstanding LTIP award tranches were expected to deliver meaningful vesting. This
would ordinarily have resulted in a step-up in accrued share-based payment expenses. The flat year-on-year charge in FY26 reflects
approximately £2.8m of lower costs arising from the resignation of the former CEO. This comprises £1.7m of expense that would otherwise
have been recognised in FY26 and the release of £1.1m accrued over the two preceding financial years.
In FY27, we expect share-based payment expenses relating to CEO remuneration to return to more typical levels, reflecting the incoming
CEO buyout arrangements, and therefore expect the overall charge to increase. Share-based payment expenses remain inherently
sensitive to assumptions and may vary, including based on the outcome of non-market performance conditions.
27
Depreciation, amortisation, finance costs and taxation
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
growth
Adjusted EBITDA (£m) 104.6 96.8 8.1%
Depreciation and amortisation (£m) (17.4) (18.9) (8.0) %
Adjusted EBIT (£m) 87.2 77.8 12.0%
Net finance costs (£m) (10.6) (10.3) 3.0%
Adjusted profit before taxation (£m) 76.5 67.5 13.4%
Adjusted taxation (£m) (19.1) (16.0) 19.5%
Adjusted profit after taxation (£m) 57.4 51.5 11.5%
The Group delivered year-on-year growth of 12.0% in Adjusted EBIT to £87.2m and 11.5% in Adjusted profit after taxation to £57.4m.
Depreciation and amortisation (excluding acquisition-related amortisation) decreased from £18.9m in FY25 to £17.4m in FY26. This reflects
capital expenditure across FY24 to FY26 towards the lower end of our target range of 4% to 5% of revenue.
Net finance costs increased to £10.6m (FY25: £10.3m):
• Interest on bank borrowings remained broadly consistent with the prior year at £7.6m (FY25: £7.7m), with lower SONIA reference rates
offset by higher average and closing borrowings as net debt increased year-on-year in line with Adjusted EBITDA to maintain net
leverage close to our target of 1.0x.
• Amortisation of fees remained at £0.8m in both FY25 and FY26, reflecting the unwind of fees incurred in previous years in relation to
securing the revolving credit facility and the Group's interest rate hedges.
• Imputed interest on the Experiences merchant accrual decreased to £1.4m (FY25: £1.8m), reflecting lower balances outstanding. The
accrual is treated as a financial liability and discounted to present value in accordance with IFRS 9.
• Interest on lease liabilities decreased from £0.7m in FY25 to £0.5m in FY26, reflecting scheduled lease repayments.
• There was a £0.6m year-on-year movement in net foreign exchange gain/(loss) on financing activities. The monetary foreign exchange
impact of Euro-denominated intercompany loan balances resulted in a £0.1m loss (FY25: £0.5m gain), with the corresponding
intercompany gain recognised in other comprehensive income in accordance with IAS 21. Net foreign exchange on financing activities
also included a £0.1m loss (FY25: £0.1m gain) on the revaluation of the Group's euro-denominated external debt.
The Adjusted taxation charge was £19.1m (FY25: £16.0m). Expressed as a percentage of Adjusted profit before taxation, the Adjusted
effective tax rate was 25.0% (FY25: 23.7%). The prior year effective tax rate was below the prevailing rates of corporation tax, reflecting
favourable deferred tax movements relating to share-based payment arrangements, driven by changes in the Group's share price.
The reported taxation charge was £17.2m (FY25: £14.0m). The difference from Adjusted taxation relates to deferred tax on acquisition-
related intangible assets.
Chief Financial Officer's review continued
28
Alternative Performance Measures
The Group has identified certain Alternative Performance Measures (APMs) that it believes provide additional useful information on the
performance of the Group. These APMs are not defined within IFRS and are not intended to substitute or be considered as superior to
IFRSmeasures. Furthermore, these APMs may not necessarily be comparable to similarly titled measures used by other companies.
TheGroup’s Directors and management use these APMs in conjunction with IFRS measures when budgeting, planning and reviewing
business performance.
Year ended
30 April 2026
Year ended
30 April 2025
Adjusted
Measures
1
Adjusting
Items
1
IFRS
Measures
Adjusted
Measures
1
Adjusting
Items
1
IFRS
Measures
EBITDA (£m) 104.6 – 104.6 96.8 (56.7) 40.1
Depreciation and amortisation (£m) (17.4) (7.6) (25.0) (18.9) (7.9) (26.8)
EBIT (£m) 87.2 (7.6) 79.6 77.8 (64.6) 13.3
Finance costs (£m) (10.6) – (10.6) (10.3) – (10.3)
Profit before taxation (£m) 76.5 (7.6) 68.9 67.5 (64.6) 3.0
Taxation (£m) (19.1) 1.9 (17.2) (16.0) 2.0 (14.0)
Profit / (loss) after taxation (£m) 57.4 (5.7) 51.7 51.5 (62.6) (11.1)
Basic earnings per share (pence) 18.0p (1.8)p 16.2p 15.0p (18.2)p (3.2)p
EBITDA margin (%) 28.0% – 28.0% 27.6% – 11.5%
EBIT margin (%) 23.4% – 21.3% 22.2% – 3.8%
PBT margin (%) 20.5% – 18.5% 19.3% – 0.9%
1 See Adjusting Items at Note 6.
2 Figures in this table are individually rounded to the nearest £0.1m. As a result, there may be minor discrepancies in the sub-totals and totals due to rounding differences.
Adjusting Items comprise the following:
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
movement
Acquisition amortisation (£m) (7.6) (7.9) 0.3
Impairment of goodwill (£m) – (56.7) 56.7
Operating profit impact of Adjusting Items (£m) (7.6) (64.6) 57.0
Taxation on acquisition amortisation (£m) 1.9 2.0 (0.1)
Taxation on impairment of goodwill (£m) – – –
Taxation on Adjusting Items (£m) 1.9 2.0 (0.1)
Post-tax impact of Adjusting Items (£m) (5.7) (62.6) 56.9
Acquisition amortisation of £7.6m (FY25: £7.9m) relates to the amortisation of intangible assets arising on the acquisition of the Greetz and
Experiences segments. This is treated as an Adjusting Item as it does not reflect the underlying performance of the Group but is a result of
the accounting requirements for a business combination under IFRS 3. Adjusted taxation excludes the credit to reported taxation relating
to the unwind of the deferred taxation liability that was recognised alongside the intangible assets arising on business combination.
Impairment of goodwill is classified as an Adjusting Item. The non-cash impairment charge was £nil, with the prior year £56.7m charge
relating to Experiences.
29
Earnings per share (EPS)
Adjusted basic EPS increased by 19.5% to 18.0p (FY25: 15.0p), reflecting the positive impact from share buybacks.
Year ended
30 April 2026
Year ended
30 April 2025
Year-on-year
growth
Adjusted basic EPS (pence) 18.0 15.0 19.5%
Reported basic EPS (pence) 16.2 (3.2) N/a
Adjusted diluted EPS (pence) 17.4 14.5 20.0%
Reported diluted EPS (pence) 15.6 (3.2) N/a
Shares in issue as at 1 May 333,845,736 343,310,015 (2.8) %
Issue of shares during the period – 1,597,155 (100.0) %
Less: shares cancelled during the period (27,779,906) (11,061,434) 151.1%
Shares in issue as at 30 April 306,065,830 333,845,736 (8.3) %
Weighted average number of shares in issue 320,636,314 342,548,159 (6.4) %
Less: weighted average number of shares held by the EBT (1,127,127) – N/a
Weighted average number of shares for calculating basic EPS 319,509,187 342,548,159 (6.7) %
Weighted average number of shares for calculating diluted EPS 330,753,569 356,141,330 (7.1) %
Afterreflecting the impact of employee share arrangements, Adjusted diluted EPS was 17.4p (FY25: 14.5p); in practice, the Group intends
to continue satisfying share scheme vesting through market-purchased shares rather than through dilution, subject to this remaining EPS-
accretive at the prevailing share price.
Reported basic EPS for FY26 was 16.2p (FY25: loss per share of 3.2p) reflecting the charge for Adjusting items.
The calculation of basic EPS is based on the weighted average number of ordinary shares. In accordance with IAS 33, shares held by the
EBT are included in closing issued share capital but are treated as treasury shares and excluded from the weighted average number of
shares in issue for the purposes of calculating EPS from acquisition until transferred to employees.
Chief Financial Officer's review continued
30
Free Cash Flow
The Group is highly cash-generative, with Free Cash Flow (FCF) of £73.5m (FY25: £66.1m). Adjusted operating cash flow, which includes
capital expenditure, was £92.3m (FY25: £82.3m), representing an Adjusted operating cash conversion rate of 88% (FY25: 85%).
Year ended
30 April 2026
Year ended
30 April 2025
Adjusted
Measures
1
£m
Adjusting
Items
1
£m
IFRS
Measures
£m
Adjusted
Measures
1
£m
Adjusting
Items
1
£m
IFRS
Measures
£m
Profit before tax 76.5 (7.6) 68.9 67.5 (64.6) 3.0
Add back: net finance costs 10.6 – 10.6 10.3 – 10.3
Add back: depreciation and amortisation 17.4 7.6 25.0 18.9 7.9 26.8
EBITDA
2
104.6 – 104.6 96.8 (56.7) 40.1
Adjust: impact of share-based payments
3
4.1 – 4.1 1.8 – 1.8
Add back: decrease / (increase) in inventories 1.0 – 1.0 (1.4) – (1.4)
Add back: (increase) / decrease in receivables (0.6) – (0.6) 0.7 – 0.7
Add back: decrease in Experiences merchant
accrual
(4.6) – (4.6) (6.8) – (6.8)
Add back: increase in trade and other payables 3.7 – 3.7 4.4 – 4.4
Add back: impairment of goodwill – – – – 56.7 56.7
Less: research and development tax credits (0.5) – (0.5) (0.2) – (0.2)
Cash generated from operations 107.7 – 107.7 95.4 – 95.4
Less: income tax paid (18.4) – (18.4) (16.2) – (16.2)
Net cash generated from operating activities 89.3 – 89.3 79.2 – 79.2
Capital expenditure (15.9) – (15.9) (13.3) – (13.3)
Bank interest received 0.1 – 0.1 0.2 – 0.2
Net cash used in investing activities (15.8) – (15.8) (13.1) – (13.1)
Free Cash Flow (FCF)
2
73.5 – 73.5 66.1 – 66.1
EBITDA to FCF conversion %
2
70% 70% 68% 165%
Cash generated from operations 107.7 – 107.7 95.4 – 95.4
Less: capital expenditure (15.9) – (15.9) (13.3) – (13.3)
Add back: research and development tax credits 0.5 – 0.5 0.2 – 0.2
Operating cash flow
2
92.3 – 92.3 82.3 – 82.3
EBITDA to operating cash conversion %
2
88% 88% 85% 205%
1 See Adjusting Items at Note 6.
2 EBITDA, Free Cash Flow (FCF), FCF conversion, operating cash flow and operating cash conversion are non-IFRS measures. FCF is defined as net cash generated from
operating activities less net cash used in investing activities; as a practical expedient and for greater consistency with IAS 7, classification of cash flows FCF is not
adjusted to exclude bank interest received. Adjusted operating cash conversion, which is defined as the ratio of operating cash flow to Adjusted EBITDA, informs
management and investors about the cash operating cycle of the business and how efficiently operating profit is converted into cash.
3 The adjusted add-back relates to non-cash share-based payment expenses of £4.1m (FY25: £1.8m).
4 Figures in this table are individually rounded to the nearest £0.1m. As a result, there may be minor discrepancies in the sub-totals and totals due to rounding
differences.
Cash generated from operations increased to £107.7m (FY25: £95.4m). Key working capital movements were as follows:
• A cash outflow from the Experiences merchant accrual of £4.6m (FY25: £6.8m outflow). The accrual reduced by 7.8% year-on-year to
£37.2m (April 2025: £40.4m) reflecting lower Experiences sales and an intentional reduction in sales mix of boxed experience gift
collections with two-year validity towards digital and print-on-demand vouchers for individual experiences, which typically have one-
year expiry periods.
• An inflow in respect of trade and other payables of £3.7m (FY25: £4.4m inflow). This reflects higher trade creditors driven by purchase
timing and growth in Group trading.
Capital expenditure increased to £15.9m for the year (FY25: £13.3m) driven primarily by higher purchases of tangible fixed assets. This
reflected investment at our primary UK fulfilment centre in Tamworth in new printing machinery to support the insourcing of giant card
production and automation equipment for package sortation to enable multiple fulfilment options for gifts.
31
Capitalisation of intangible assets increased modestly to £11.8m (FY25: £11.0m). The technology capitalisation rate at Moonpig returned to
more typical levels following a number of projects in FY25 that primarily comprised SaaS configuration costs that did not qualify for
capitalisation under IFRS. This was partly offset by a planned reduction in capital expenditure at Experiences.
There has been no change in the Group's accounting policies or practices relating to the capitalisation of costs as internally generated
intangible assets. We continue to amortise internally generated intangible assets over a relatively short useful life of three years.
Net debt
Net debt at 30 April 2026 increased to £108.1m (April 2025: £96.0m). Net debt is a non-GAAP measure and is defined as total borrowings,
including lease liabilities, less cash and cash equivalents. The ratio of net debt to Adjusted EBITDA at 30 April 2026 is 1.03x
(30April 2025: 0.99x), inline with our target of 1.0x.
As at
30 April 2026
As at
30 April 2025
Borrowings
1
(£m) (106.7) (95.1)
Cash and cash equivalents (£m) 9.1 12.6
Borrowings less cash and cash equivalents (£m) (97.6) (82.5)
Lease liabilities (£m) (10.4) (13.5)
Net debt (£m) (108.1) (96.0)
Adjusted EBITDA (£m) 104.6 96.8
Net debt to Adjusted EBITDA (ratio) 1.03:1 0.99:1
Committed debt facilities (£m) 180.0 180.0
1 Borrowings are stated net of capitalised loan arrangement fees and hedging instrument fees of £1.2m as at 30April 2026 (30April 2025: £1.8m).
The Group’s debt facilities consist of a £180.0m committed revolving credit facility with a maturity date of 28 February 2029. Borrowings
are subject to interest at a margin over the reference rate of 200bps for net leverage of 1.0x or lower and 225bps for net leverage of 1.5x or
lower. Thereafter they step up based on a margin ratchet to 300bps for net leverage above 2.5x. Facility covenants are tested semi-
annually and comprise a maximum net debt to Adjusted EBITDA ratio of 3.0x and minimum Adjusted EBITDA interest cover ratio of 3.5x.
The Group hedges its interest rate exposure on a rolling basis. At the reporting date, layered SONIA interest rate cap instruments are in
place with strike rates of between 4.0% and 4.5% on total notional of £75.0m until 31 October 2027. Further details are set out at Note 21.
Chief Financial Officer's review continued
32
Capital allocation
Our capital allocation policy remains unchanged. Investment to support organic growth – including continued investment in technology
development, customer acquisition and automation in operations – remains the highest priority. This is followed by dividends, then
selective, value-accretive M&A, where there is a strong strategic rationale, and finally the repurchase of shares where excess capital is
available. Ourorganic growth priorities are appropriately funded and significant M&A is not currently part of our strategy. As a result, we
continue to return excess capital to shareholders.
Year ended
30 April 2026
Year ended
30 April 2025
£m £m
Free Cash Flow
1
73.5 66.1
Interest and fees paid on borrowings, leases and hedging instruments (8.4) (8.8)
Net drawdown/(repayment) of borrowings 11.0 (23.3)
Net repayment of lease liabilities (3.3) (3.2)
Own shares repurchased for cancellation
2
(60.5) (24.3)
Own shares purchased by Employee Benefit Trust (5.8) –
Proceeds from employee SAYE share option exercises 0.2 –
Dividends paid (10.3) (3.4)
Net cash used in financing activities (77.0) (63.0)
Effect of foreign exchange rate changes on cash and cash equivalents (0.1) –
(Decrease)/increase in cash and cash equivalents in the year (3.6) 3.0
1 Free Cash Flow (FCF) is a non-IFRS measure. FCF is defined as net cash generated from operating activities less net cash used in investing activities; it is not adjusted
to exclude bank interest received (as a practical expedient and for greater consistency with IAS classification of cash flows).
2 The Group repurchased £60.2m (FY25: £25.0m) of its own shares for cancellation (inclusive of fees and taxes). Of this amount, £60.5m (FY25: £24.3m) was paid
during the year to the corporate broker managing the share repurchase programme, with £0.5m (FY25: £0.7m) remaining payable as at 30 April 2026.
During the year, the Board declared an interim dividend of 1.25 pence per share (FY25: 1.0 pence). The Board is recommending a final
dividend of 2.5 pence (FY25: 2.0 pence) which, if approved at the 2026 AGM, will be paid on 19 November 2026 to shareholders on the
register at the close of business on 23 October 2026. This would result in total dividends for FY26 of 3.75 pence per share (FY25: 3.0
pence), equating to an estimated total dividend distribution of approximately £11.4m and dividend cover of 4.8x based on Adjusted Basic
EPS. This is dependent on issued share capital at the next record date. The Company's dividend policy is to maintain robust dividend cover
of between 3x and 4x in the medium term, with dividends growing at least in line with Adjusted basic EPS.
During the year, two share buyback programmes were executed on behalf of the Group, repurchasing a total of 27,692,903 (FY25:
11,377,505) ordinary shares for consideration of £60.2m (FY25: £25.0m), including duty and expenses of £0.4m (FY25: £0.2m). The shares
repurchased represented approximately 8.0% of opening issued share capital. The average effective purchase price was 217.4 pence per
share (FY25: 219.7 pence). Cash outflows in FY26 relating to share repurchases totalled £60.5m (FY25: £24.3m), with the difference to
consideration reflecting opening and closing payables relating to settlement timing. The number of shares cancelled during the period
was 27,779,906, with the difference to shares repurchased reflecting the timing of transfers to the registrar for cancellation. The Group
intends to carry out further share buybacks of up to £65m in FY27, through two programmes of up to £32.5m in each of H1 and H2.
Share purchases by the EBT are in addition to the Group’s share buyback programmes. In FY26, the EBT purchased 2,708,481 shares for
aggregate consideration of £5.8m, including stamp duty and expenses. Since the start of the new financial year, the EBT has purchased a
further 1,996,871 shares for aggregate consideration of £4.3m. These purchases were intended to cover all anticipated exercises of
employee share options across calendar years 2025 and 2026 under discretionary and non-discretionary schemes. The Group intends to
continue settling obligations under employee share plans using market-purchased shares, subject to prevailing share prices.
Distributable reserves
As at 30 April 2026, the Company balance sheet held distributable reserves of £490.5m (April 2025: £558.5m), comprising retained
earnings and the share-based payments reserve. The Company's ability to distribute capital depends on parent company reserves rather
than consolidated reserves.
Whilst the consolidated balance sheet shows net liabilities, a key factor contributing to this is the £993.0m merger reserve – a debit
balance in equity arising from the pre-IPO reorganisation, accounted for under common control merger accounting. Under this method,
the assets and liabilities of the acquired entities were recognised at their existing carrying amounts rather than at fair value and no
goodwill was recognised. The difference between the consideration paid and the book value of net assets acquired was recorded directly
in equity within the merger reserve.
This accounting treatment was selected in preference to acquisition accounting in order to reflect the continuity of ownership and to
present the Group's financial results on a basis that preserved the historical track record of the underlying trading entities. Had acquisition
accounting been applied, the identifiable net assets would have been remeasured at fair value and a significant goodwill asset would
likely have been recognised, increasing net assets and potentially resulting in the Group reporting positive net assets. However, such
treatment would not have reflected the substance of a restructuring within a commonly controlled group.
33
Outlook for FY27
Since the start of the year, trading across the Group has been in line with expectations. Our expectations for FY27 remain unchanged.
Consistent financial framework
Our goal is to deliver sustainable, high-quality growth supported by strong returns and consistent capital allocation. We are targeting
mid-to-high single digit percentage annual revenue growth and an Adjusted EBITDA margin of 25% to 27%. We aim to deliver double-
digit percentage growth in Adjusted earnings per share alongside continued returns of excess capital to shareholders.
Technical guidance
Share-based
payment
expenses
Share-based payment expenses in FY26 reflect approximately £2.8m of lower costs arising from the
resignation of the former CEO, comprising £1.7m of expense that would otherwise have been recognised in
FY26 and the release of £1.1m accrued over the two preceding financial years.
In FY27, we expect share-based payment expenses relating to CEO remuneration to return to more typical
levels, reflecting the incoming CEO buyout arrangements. As a result, we expect the overall charge to
increase. Share-based payment expenses remain inherently sensitive to assumptions and may vary,
including based on the outcome of non-market performance conditions.
Depreciation and
amortisation
We expect depreciation and amortisation to be between £18m and £20m in FY27. This includes the
depreciation of tangible fixed assets (including right-of-use assets) and amortisation of internally generated
intangible assets. It excludes amortisation of acquisition-related intangible assets.
Adjusting Items
Amortisation of acquisition-related intangible assets is treated as an Adjusting Item. Based on the estimated
useful lives of trademarks and customer lists arising on business combinations, we expect acquisition
amortisation to be approximately £6.5m in FY27, £6.3m in FY28 and £5.7m in FY29.
Net finance costs
We expect net finance costs to increase in FY27, reflecting the higher reference interest rates indicated by
SONIA forward curves and additional drawdown on our borrowing facilities in line with growth in Adjusted
EBITDA to maintain net leverage at approximately 1.0x.
Taxation
We expect an effective tax rate of between 25% and 26% of reported profit before taxation in FY27 and
thereafter. The adjusted taxation charge excludes credits relating to the unwind of deferred tax liabilities
recognised on acquisition-related intangible assets, consistent with the treatment of the related acquisition
amortisation.
Capital
expenditure
Our target for tangible and intangible capital expenditure remains approximately 4% to 5% of revenue,
with FY27 expected to sit in the lower half of this range. Within this we expect continued investment in
tangible fixed assets as we further develop our operations and fulfilment capabilities, reflecting the
strategic importance of these areas to the Group.
Working capital
We expect the Experiences merchant accrual to vary broadly in line with trading performance in the
segment. Other working capital balances are expected to reflect overall Group revenue growth trends.
Net leverage
We expect IFRS 16 net leverage to be approximately 1.0x as at 30 April 2027, calculated as the ratio of Net
Debt (calculated on an IFRS 16 basis, including lease liabilities) to last twelve months' Adjusted EBITDA. Net
debt is expected to be modestly higher at 31 October 2026, reflecting the second-half weighting of Free
Cash Flow and the distribution of capital returns across the year. The Group targets net leverage of around
1.0x. We retain the flexibility to move beyond this where required.
Andy MacKinnon
Chief Financial Officer
24June 2026
Chief Financial Officer's review continued
34
The Group’s risk appetite is an expression of the level and type of risks that it is willing to take to achieve its strategic objectives. The Group
operates to a set of Board-approved risk appetite principles, which enable consistent, informed decision making that is aligned with
strategy. The Board defines the risk culture that flows through the Group and supports corporate governance by setting clear boundaries for
risk taking.
The Group’s risk management and internal control framework provides the Board with assurance that risks are being appropriately
identified and managed in line with its risk appetite. The Board has collective responsibility for risk management and the Board does not
have a separate risk committee.
We recognise both that excessive risk-taking could threaten our long-term success and that some level of risk is inherent or necessary to
drive growth and value creation. The Group’s risk management framework is therefore designed to manage, rather than eliminate, the risk
of not meeting business objectives, providing reasonable rather than absolute protection.
Board Audit Committee
• Overall responsibility for the Group’s risk management
and internal control framework.
• Determines the Group’s risk appetite.
• Determines the Group’s culture.
• Approves the risk register (and the sustainability
riskregister) taking account of advice from the
AuditCommittee.
• Assists the Board in reviewing the effectiveness of
the risk management and internal control
frameworks.
• Advises the Board on risk appetite, tolerance and
strategy and on principal and emerging risks.
• Agrees the scope of the internal audit and
external audit functions and reviews their work.
• Advises the Board on the identification and
assessment of risks, including sustainability risks.
First line: Group Leadership Team
• Operational management has primary day-to-day responsibility for risk management.
• Ensures that risk management is an integral part of implementing the strategic objectives.
• Ensures that the Group operates within the set risk appetite and tolerances.
• Supported by and contributes to internal risk management systems and processes.
Second line: oversight functions
• Functions: Finance, Legal, Data Protection, Technology Security, Procurement, People, Sustainability.
• Establishes and maintains appropriate policies.
• Guides, advises and challenges management on the implementation and operation of internal controls.
• Co-ordinates appropriate and timely delivery of risk management information to the Group Leadership Team.
Third line: independent assurance
• Provides independent assurance that risk is being appropriately managed.
• The internal audit function is outsourced to KPMG LLP with its annual review plan aligned to identified risks.
Risk management process
• Twice-annual assessment of the Group’s principal and emerging risks and the effectiveness of risk mitigations.
• Sustainability risk management is assessed as part of the Group’s overall risk management framework.
Risk management
35
Risk management process
Effective risk management is key to enable the Group to
achieve its strategic objectives and deliver long-term
sustainable growth. The Group follows a five-step process to
identify, monitor and manage risks. Management of
sustainability risks is performed as part of this overall risk
management process. Identified risks and mitigations are
captured in a risk register.
Five-step risk management process
Establish strategy
The Board approves the Group’s strategy annually, which
serves as the basis for the Group’s risk identification process.
This ensures a focus on risks that could impact the achievement
of strategic objectives.
Identify risks
A top-down and bottom-up approach is used to identify the
principal and emerging risks facing the Group. The detailed
work is performed by management and approved by the
Board, taking account of advice from the Audit Committee.
Evaluate risks
Risks are evaluated based on the likelihood of occurrence over
the next three years and their potential impact from a financial,
reputational, compliance, ethical and safety perspective if they
were to crystallise. Risks are categorised and rated based on
the aggregate impact of these two parameters.
Manage and mitigate risks
Management identifies mitigating actions for each risk, based
onan assessment of the effectiveness of the existing control
environment. The control environment is reviewed and changes
implemented when necessary with a corresponding mitigated
risk rating applied.
Monitor and review risks
On an ongoing basis, management monitors risks and mitigations,
which are captured in the risk register. The Group Leadership
Team is supported in this monitoring process by the Group’s
internal audit programme. This is outsourced to KPMG LLP. The
Board most recently approved the risk register in June 2026, with a
particular focus on the principal risks identified.
Effectiveness of risk management and internal control
The Audit Committee supported the Board to complete its annual
review of the effectiveness of the Group’s risk management and
internal control framework in March 2026. The Audit Committee
report, page 85 onwards, summarises the work carried out as part
of this review as well as the activities performed by the Audit
Committee to monitor the framework throughout the year.
During FY26, the Group completed several initiatives to further
strengthen risk management and internal controls, including:
• Implementing a material controls framework to support
compliance with Provision 29 of the UK Corporate Governance
Code 2024; and
• Implementing an Enterprise Risk Management (“ERM”)
andcontrols platform, providing a centralised system for
documenting risks, controls, testing, evidence retention
andreporting.
The Group also continued to address recommendations from
internal audits relating to risk management, data protection and
technology security. Looking ahead to FY27, the Group will
continue to implement a formal annual effectiveness assessment
process. This will support the Board’s declaration on the
effectiveness of material controls under Provision 29 of the UK
Corporate Governance Code 2024.
Emerging risks
Emerging risks are new or changing risks, for which likelihood
andimpact are uncertain or unknown, which we believe are not
immediate but which may represent a future threat. Horizon
scanning for emerging risks is performed as an integral part of the
risk management process. There is input from risk owners across
the business, a review by the Group Leadership Team
andapproval by the Board, taking account of advice from the
Audit Committee.
Examples of topics covered by horizon scanning are:
• Agentic AI disintermediation, an emerging risk addressed
below.
• Potential upcoming legislative and regulatory changes.
• Potential for changes in the posture of regulatory bodies
charged with oversight of the universal postal service in the
countries where we operate.
• The possibility that physical greeting cards might become less
culturally relevant in the markets where the Group operates.
There is no evidence of this currently, either for consumers
generally or for any age cohort. We have seen no evidence of
generational shifts in behaviour and consumers continue to see
digital alternatives (such as video or voice messages and e-
cards) ascomplementary rather than substitutional.
Risk management continued
36
Emerging risks continued
Agentic AI disintermediation risk
The rapid pace of technological change in AI, particularly the
emergence of agentic technologies, is reshaping how
consumers discover and purchase products and services online.
AI-enabled assistants and platforms are capable of generating
personalised recommendations and transaction journeys with
minimal user input. This will increase the risk of
disintermediation across some business models as a result of
changes to online discovery, search behaviour and customer
acquisition channels.
The Group believes characteristics of its core greeting cards
category mitigate many of these risks for Moonpig and Greetz.
Greeting card purchases are typically high-intent transactions
occurring at the bottom of the customer research funnel, where
consumers are seeking to complete a focused purchase decision
rather than undertake extensive product discovery or
comparison activity. This reduces the likelihood of customer
journeys becoming fully intermediated by AI-driven
recommendation environments compared with more research-
led product categories.
Separately, the Group’s vertically integrated fabrication,
fulfilment and delivery operations create capabilities that are
difficult to replicate through AI-enabled content generation
alone. The operational complexity and physical infrastructure
required to manufacture, fulfil and deliver products at scale
remain strategically important differentiators.
In fact, the growing role of AI in content generation may present
opportunities. Customers can increasingly use both the Group’s
own AI-enabled creative tooling and third-party AI platforms to
generate personalised content and imagery for upload,
customisation and printing through Moonpig’s platform.
Our Experiences segment has a differentiated risk profile given
the more research-led nature of customer purchasing journeys
and its higher reliance on paid search traffic. For this business,
our approach is focused on strengthening brand visibility within
generative search environments.
Principal risks and uncertainties
The Board has carried out an assessment of the emerging and principal risks facing the Group. This included an assessment of the
likelihood of each risk identified and the potential impact of each risk after taking into account mitigating actions being taken. Risk levels
were reviewed and modified where appropriate to reflect the current view of the relative significance of each risk.
When assessing principal risks, the Board considers the Group’s three-year viability period, aligned to its technology investment cycle.
Additional risks and uncertainties, including those not currently known or considered material, could individually or collectively have a
material impact on the Group’s business, results of operations or financial position.
The Group’s sustainability risks are set out on page 45. Two sustainability risks—Technology security and data protection, and Secure,
develop and retain talent—are classified as both principal risks and material sustainability risks due to their financial materiality. While
climate change mitigation risk relating to carbon taxation is financially material, it is not considered a principal risk. Management
considers the likelihood of significant carbon taxes being introduced in the short to medium term to be low and assesses the residual risk as
insignificant to minor across all time horizons. Other sustainability risks are not considered to have a material impact on the Group’s
business model, strategy or viability and are therefore not classified as principal risks.
The Board has updated its principal risk assessment during the year, adding Secure, develop and retain talent to reflect the importance of
attracting and retaining the skills needed to deliver the Group’s growth strategy. In addition, the previously separate Consumer Demand and
Strategy Delivery principal risks have been combined into a single risk reflecting the possibility that external factors, including the
macroeconomic environment, may affect the Group’s ability to successfully deliver its strategy. The principal risk relating to Changes to the
Universal Postal Service has been removed following a reduction in its assessed financial materiality. The Group has previously disclosed its
exposure to regulated letter post; however, through the expansion of tracked delivery services and parcel-based fulfilment, it has established
a broader and more resilient delivery offering, with the majority of volumes now delivered through parcel and tracked letter services. The
residual cost impacts associated with the continued evolution of this delivery mix are well understood and have been incorporated into the
Group's forecasts. As a result, the remaining risk is no longer considered sufficiently material to be classified as a principal risk.
37
Description
As a digital platform business, the Group requires its technology infrastructure to operate. System downtime resulting from a
technology security breach would impact trading.
Either a technology security breach within the Group's own technology environment, a cybersecurity incident affecting a critical
third-party supplier handling customer or fulfilment data, or a failure to appropriately process and control customer data (whether
because of internal failures or a malicious attack by a third party), could result in reputational damage, loss of customers, loss of
revenue and financial losses from litigation, regulatory action or remediation activities.
Potential impact
A significant technology security or data protection incident could result in regulatory investigation, financial penalties, litigation,
remediation costs, reputational damage, loss of customer trust and loss of sensitive business or customer information.
How we manage the risk
• Manage technology security and data protection risks through a Three Lines of Defence model (see page 41).
• Progress the Group's commitment to implement an information security management system (ISMS) aligned with the NIST
Cybersecurity Framework by 2030, as set out in the Group's Sustainability Strategy (see page 48).
• Operate a technology security and data protection framework aligned to recognised industry standards and supported by dedicated
specialist teams.
• Maintain security controls including multi-factor authentication, endpoint protection, vulnerability management, network
segmentation, security monitoring and incident response procedures.
• Conduct regular security testing, threat monitoring and assurance activities, including internal audit reviews and independent
assessments.
• Maintain data protection governance, policies and procedures, including privacy impact assessments, records of processing activities
and data retention controls.
• Undertake due diligence and security reviews of critical third-party suppliers and service providers.
• Provide mandatory technology security and data protection training for employees and contractors.
• Maintain technology security and data protection risk registers with oversight from management and the Audit Committee.
Risk management continued
38
Description
The Group's ability to achieve its strategic objectives and deliver sustainable growth depends on maintaining consumer demand for
its products and services and successfully executing its strategic initiatives. Changes in the external environment, including
macroeconomic conditions, inflationary pressures, consumer confidence, competitive dynamics, regulatory developments, labour
market constraints, technological disruption and evolving customer preferences, may adversely affect demand and reduce the
effectiveness or pace of strategy execution.
A deterioration in consumer sentiment or discretionary spending may reduce demand for the Group's products, while external market
conditions or organisational challenges may delay the delivery of strategic initiatives, limit growth opportunities or reduce the Group's
ability to adapt to changing customer needs and market dynamics.
Potential impact
These factors may constrain growth, increase costs, reduce the effectiveness of strategic initiatives, delay delivery of key projects or
limit the Group's ability to execute its strategy as planned.
How we manage risk
• Maintain a diversified business model across cards, gifting and experiences, supported by multiple brands, products and
customer segments, with a strong position in the UK greeting card market, which has historically proven relatively resilient during
economic downturns.
• Focus on acquiring, retaining and growing loyal customer cohorts that generate recurring revenue. Approximately nine-tenths of
revenue at Moonpig and Greetz is generated from existing customers.
• Use customer insight, trading data and market research to optimise pricing, product range, customer experience and marketing
investment, while monitoring macroeconomic conditions, consumer sentiment, competitive dynamics and broader market trends
across the Group’s key markets.
• Undertake strategic planning and scenario analysis to assess the potential impact of economic, regulatory and market
developments on the Group’s performance and long-term objectives.
• Maintain a disciplined approach to capital allocation and investment decisions, with performance of strategic initiatives
monitored through established governance processes and regular Group Leadership Team and Board oversight.
• Maintain operational and financial flexibility through active management of the Group’s cost base, liquidity and investment
priorities, enabling a rapid response to changing market conditions.
• Invest in innovation, technology and digital propositions to strengthen customer engagement and support the long-term
relevance of the Group’s brands and products.
• Regularly review strategic priorities to ensure the Group remains well positioned to respond to evolving customer needs,
technological developments and changes in the wider external environment.
Description
The Group's continued success depends on maintaining customer trust and protecting the reputation of its brands. Any event that
adversely affects brand perception, customer experience, corporate reputation or the appropriateness of content generated by users
of the Group's platforms could negatively impact customer acquisition, retention and long-term growth.
Potential impact
A loss of customer trust could result in reduced customer acquisition and retention, lower revenue, increased regulatory scrutiny and
reputational damage.
How we manage the risk
• Invest in brand marketing, product innovation and customer experience to strengthen brand awareness and customer loyalty.
• Monitor customer experience metrics, complaints, service performance and product availability across the Group.
• Investigate and remediate the root causes of customer service issues.
• Maintain technology security, data protection and content moderation controls to protect customers and brands.
• Operate legal, compliance and governance processes to support responsible business practices and protect brand integrity.
• Use customer insight and feedback to drive continuous improvement across products, services and customer journeys.
39
Description
The Group's ability to fulfil customer orders and deliver products and services depends on the continued availability and resilience of
its operational facilities, technology platforms, data recovery capabilities and key third-party suppliers and service providers.
Significant disruption arising from physical events, such as fire, flood, severe weather, utility outages, equipment failure or loss of
access to a key fulfilment site, or from failures affecting critical technology systems, data recovery arrangements, infrastructure or
third-party services, could adversely affect the Group's ability to serve customers and achieve its strategic objectives.
Potential impact
Operational disruption could result in lost revenue, increased costs, customer dissatisfaction, reputational damage and reduced
operational resilience.
How we manage the risk
• Maintain business continuity and disaster recovery plans covering key operational, fulfilment and technology processes.
• Operate a flexible fulfilment network and technology architecture that supports resilience and supplier integration.
• Maintain contingency arrangements with key third-party suppliers and fulfilment partners to support continuity of service where
disruption occurs.
• Perform due diligence on key suppliers, including assessments of financial stability, technology security and data protection
controls.
• Monitor supplier performance and maintain contingency arrangements where appropriate.
• Regularly assess operational risks and review resilience arrangements through internal assurance activities.
Description
The Group's ability to deliver its strategic objectives depends on attracting, developing and retaining individuals with the skills,
capabilities and leadership required to support growth and operational performance.
Potential impact
An inability to attract, develop or retain talent could create capability gaps, reduce organisational resilience, increase employee
turnover and delay the delivery of strategic objectives.
How we manage the risk
• Maintain a broad and inclusive approach to talent attraction, supported by multiple recruitment channels and targeted
initiatives.
• Invest in apprenticeships, early careers programmes, leadership development and succession planning.
• Offer competitive remuneration, benefits, incentive arrangements and share schemes supported by regular benchmarking.
• Foster a culture of engagement, inclusion, learning and career development.
• Monitor employee engagement and feedback through surveys, listening forums and regular management review.
• Provide opportunities for internal mobility and career progression to support retention and capability development.
1 This risk trend is based on the risk position in the current year compared to the previous year, as assessed at the June 2025 and June 2026 board meetings.
Risk management continued
40
Technology security and data privacy
The Group operates a technology platform for cards and gifting. The strategy is based upon utilising the Group's data science
capabilities to optimise and personalise the customer experience. It processes significant volumes of data on customers’ gifting
intent and as such, technology and data security are key areas of risk management focus.
Risk management
objectives
Technology and information security
The Group’s risk management framework incorporates
controls to protect its technology systems and the data
contained therein from damage, unauthorised use and
exploitation (and in addition to enable restoration where
needed), with the purpose of maintaining their
confidentiality, integrity and availability.
Protection of data privacy
The Group’s risk management framework incorporates
controls to ensure that its collection and processing of
personal data is compliant with UK privacy laws and with
equivalent laws in territories where it has operations.
First line
ofdefence
The Group maintains a comprehensive set of policies
covering all aspects of technology and information security.
Security incident response processes are regularly
reviewed, supported by ransomware-specific technical
playbooks.
Multi-Factor Authentication (MFA) is implemented across
the Group for admin and privileged application access, as
well as remote access to infrastructure.
Network segmentation reduces the ability of an impacted
instance to infect other instances.
The Group uses Endpoint Detection and Response (EDR)
tooling and anti-virus tooling across all Group
infrastructure.
Strong perimeter defences, including Web Application
Firewalls, protect public-facing infrastructure. Security
scanning of developed code is automated across the
Group.
The Group patches Critical and High vulnerabilities within
seven days. In most cases, patching is completed within
three days.
The Group works closely with suppliers to ensure they
receive and store only the minimum data required. Security
audits are performed to confirm that suppliers operate to a
high standard to protect and manage data.
Annual technology security training is mandatory for all
employees and contractors.
The Group maintains data protection policies that embed
the key principles set out in UK GDPR.
Key data flows are mapped and captured in a Record of
Processing Activities (RoPA).
The Data Protection Office works closely with stakeholders
to embed privacy by design. Data Protection Impact
Assessments (DPIAs) and other regulatory impact
assessments are completed, as appropriate, for proposed
new data processing activities.
External and internal privacy policies are maintained. The
website privacy policies include clear and accessible
mechanisms for data subjects to manage their data sharing
preferences, raise concerns, or request that their accounts
be amended, rectified or erased.
The Group notifies data subjects in a timely manner in the
event of policy changes or a privacy breach involving their
personal data.
Supplier data handling is managed through robust
contractual arrangements.
The Group maintains a data retention policy.
Annual data protection training is mandatory for all
employees and contractors.
Second line
ofdefence
The Technology Security Team performs regular security
testing of the key platform and applications and reviews
internal processes and capabilities.
Quarterly health checks ensure that critical security tools
are configured and operating appropriately.
The Group subscribes to bug bounty schemes that reward
friendly hackers who uncover security vulnerabilities.
A technology security risk register is maintained and regularly
reviewed. This feeds into the Group’s overall risk register.
Technology Security continues to follow industry standards
and utilises threat intelligence feeds from both government
and private sector to ensure defensive measures are up to
date and appropriate for a business of our nature and scale.
Oversight is provided by the Group Data Protection Office,
which leads a cross-functional Data Protection Governance
Committee to drive continuous improvement.
A data protection risk register is maintained. This feeds into
the Group’s overall risk register.
Documented procedures are in place for data protection
incident management.
Third line
ofdefence
In the prior year, two internal audits were conducted on
technology security, covering technical controls across
theGroup and governance and risk management within
the Experiences segment. The Audit Committee also
commissioned an independent third-party review of IT
infrastructure and operations, focusing on access controls,
threat detection, endpoint protection, encryption and staff
awareness. Implementation of recommendations from the
third-party review remains in progress, while actions from
the internal audits are substantially complete.
During FY26, an internal audit assessed the “Detect” and
“Respond” domains of the NIST Cybersecurity Framework
(CSF) 2.0, validating the design and operating effectiveness
ofcontrols and alignment with NIST standards. Management
has accepted all recommendations and implementation
isunderway.
Data privacy posture at Moonpig and Greetz was reviewed
by internal audit in FY22. All recommendations were
implemented in full. An FY24 internal audit “health check”
review of key internal controls at Experiences identified no
significant findings relating to data privacy.
During FY26, a full internal audit review of the Group's
data privacy posture was completed. Implementation of the
audit recommendations is underway, with all actions
accepted by management.
41
The Directors have assessed the prospects and viability of the
Group over a period of three years, significantly longer than 12
months from the approval of these financial statements.
Assessment of prospects
The Directors have assessed the Group’s prospects taking into
account its current financial position, its recent historical financial
performance, its business model (pages 14 to 15), its strategy
(pages 16 to 18) and the principal risks and uncertainties (as
described on pages 37 to 40).
The Group’s prospects are assessed primarily through its strategic
planning process. This includes an annual review that considers
forecast monthly profitability, cash flows and liquidity over a three-
year period. The first year of the forecast is based on the Group’s
Board-approved annual budget. The second and third years are
prepared using the same underlying methodology as the budget,
supplemented by a top-down strategic overlay. Certain forecast
cash flows within the approved budget and plan have been risk-
adjusted to reflect the potential impact of external market
conditions on the Group’s ability to deliver budgeted outcomes.
Financial forecasts for Moonpig and Greetz are based on
modelling ofKPIs that include orders and revenue for each monthly
cohort of customers that has been (or is expected in future to be)
acquired by the Group. For the Experiences segment, financial
forecasts are developed based on the number of orders that we
expect to generate from marketing activity. Detailed monthly
financial forecasts are then prepared for each segment that
consider orders, revenue, profit, capital expenditure, working
capital, cash flow and key financial ratios.
The Group's debt facilities consist of a £180m committed RCF,
which has a maturity date of 28 February 2029.
The Group’s forecast liquidity headroom and forecast ongoing
compliance with the six-monthly financial covenants set out in the
RCF agreement are both considered.
The CEO and CFO, through the Group Leadership Team, lead the
planning process. The Board participates fully in the annual
process and considers whether the plan continues to take
appropriate account of the external environment including
technological, social and macroeconomic changes. The most
recent plan was approved by the Board in April 2026.
As set out in the Audit Committee report at pages 85 to 92, the Audit
Committee reviews and discusses with management the schedules
supporting the assessments of going concern and viability.
The assessment period
The Directors have determined that three years to 30 April 2029 is
an appropriate period over which to provide the Board’s viability
statement. This was considered the appropriate timeframe by the
Directors because it is consistent with the three-year horizon of the
Group’s strategic planning process and it aligns to the investment
cycle of a technology platform business.
Assessment of viability
The output of the Group’s strategic planning process reflects the
Board’s best estimate of the future prospects of the business. To
make the assessment of viability, additional scenarios have been
modelled over and above those in the ongoing plan. These
scenarios were overlaid into the plan to quantify the potential
impact of one or more of the Group’s principal risks and
uncertainties crystallising over the assessment period.
The Group’s principal risks and uncertainties are set out on pages
37 to 40.
Each of the Group’s principal risks has a potential impact and has therefore been considered as part of the assessment. We have also
considered transition-related climate risks with potential financial implications.
Scenario modelled Principal risks included in the scenario
Technology and data security breach
The impact of a significant technology security incident with an associated data breach has been
considered. It has been assumed that a technology security incident renders the Moonpig and Greetz
technology platform (and therefore all Moonpig and Greetz websites and apps) inaccessible for a
period of one month, during a peak trading period. Additionally, we modelled a reduction in revenue
of 5% to take account of resulting damage to reputation in each of the assessment years and assumed
that the Group receives the maximum possible fine of £17.5m under the General Data Protection
Regulation (GDPR) in one of its countries of operation.
Technology security and
data protection
Brand trust
Significant disruption to trading
We have modelled a 2.4 percentage point reduction in the compound annual growth rate (CAGR) of
forecast revenue across the viability period to capture potential risks such as lower purchase
frequency, fewer new customers, reduced gift attach rates, lower average order value, decreased
gross margin rate, disruption to fulfilment operations or disruption to regulated postal services.
Different revenue sensitivities have been applied to each segment to reflect their respective risk
profiles. The modelling is consistent with the sensitivity analysis related to the value in use (VIU) of the
Parent Company investment (see Note 4 of the Company financial statements). The percentage CAGR
is expressed for the three-year viability period rather than for the five-year pre-perpetuity period
assumed in the VIU calculation, however it is based on the same absolute forecast revenue figures.
Strategy delivery, including
consumer demand
Brand trust
Disruption to operations
Securing, developing and
retainingtalent
Temporary loss of warehouse facility
We have modelled a scenario in which the Group experiences a temporary loss of its primary UK
warehouse facility, for example as a result of a fire, flood or other event rendering the facility
unavailable. The scenario assumes the closure occurs in the lead up to the Group's key trading period
to reflect the most severe scenario, therefore including Valentine’s Day and Mother’s Day.
Disruption to operations
Viability statement
42
The results of this scenario modelling demonstrate that the Group
would be able to withstand the impact of each of the modelled
scenarios, remain cash generative and continue to meet its
obligations under the existing borrowing facility.
This assessment takes into account the Group's strong operating
cash flows, the available headroom under its committed revolving
credit facility and the Board's discretion to pause future share
repurchase activity. While share repurchase programmes are non-
discretionary, it is the Group's practice to limit each programme to
within a half-year reporting window.
This analysis has been conducted before considering the potential
benefit of additional cost-reduction measures such as reductions in
acquisition marketing spend or capital expenditure.
It also assumes no changes to our current forecast for dividend
payments, which reflects expected growth in declared amounts.
Overall, this reflects the inherent resilience of the Group's business
model, which is underpinned by customer loyalty, strong
profitability and robust Free Cash Flow.
The Directors also reviewed the results of reverse stress testing. This
was performed to provide an illustration of the extent to which
existing customer purchase frequency and levels of new customer
acquisition would need to deteriorate in order that their cumulative
effect should either trigger a breach in the Group’s covenants
under the RCF or else exhaust liquidity. The probability of this
scenario occurring was deemed to be remote given the resilient
nature of the Group’s business model and its strong operating cash
conversion.
Climate change impact
No costs are included in base case cash flows during the Viability
Period in connection with delivery of our net-zero goals. None are
anticipated, as the Group has minimal Scope 1 and 2 emissions
and Scope 3 reductions are to be achieved through engagement
across the value chain rather than direct expenditure.
Scenario analysis performed as part of the Group's disclosure
against TCFD (pages 51 to 53) identified two transition-related
climate risks with potential financial implications. For the risk of
carbon taxation, we modelled the gross (unmitigated) financial
impact under a Paris Agreement Aligned scenario, assuming the
introduction of carbon taxes from FY29. This has been incorporated
into our modelling of potential Viability Assessment scenarios with
no impact on the conclusions drawn.
For the risk of shifting consumer sentiment, scenario analysis was
conducted to evaluate the potential consequences of different
climate policy pathways. However, the significant uncertainty
surrounding behavioural and market response assumptions means
that the quantification of a specific financial impact is highly
speculative, hence no such estimate can be meaningfully
determined at this stage. The risk is captured through the broader
trading downturn scenario referred to above.
Viability statement
Based on the assessment above, the Directors confirm that they
have a reasonable expectation that the Group will continue in
operation and meet its liabilities as they fall due over the three-
year period ending 30 April 2029.
Going concern
The Directors also considered it appropriate to prepare the financial
statements on the going concern basis, as explained in the basis of
preparation paragraph in Note 1 to the financial statements.
43
Continued progress across the Group's
sustainability priorities
During FY26, the Group continued to strengthen its
approach to sustainability. Key developments during
the year included integrating the Double Materiality
Assessment (DMA) into the Group’s broader risk
management framework, revising the Climate
Transition Plan and updating the Group's
sustainability strategy to incorporate a quantified
waste andcircularity intensity target.
Sustainability strategy
The Group's sustainability strategy is informed by the DMA and
focuses on the environmental and social matters considered most
relevant to long-term value creation. It is structured around the
following strategic priorities:
During the year, the Group updated its sustainability strategy
through the addition of a Group-wide packaging intensity baseline
(using FY25 as the baseline year) and a target to reduce
packaging intensity by 10% by 2030. This supports clearer
measurement of packaging efficiency improvements and the
Group's broader climate and circularity objectives.
Double Materiality Assessment
During FY26, the Group integrated the DMA review process into its
broader risk management framework. This strengthened the
identification and prioritisation of sustainability-related impacts,
risks and opportunities across the business and improved
alignment between sustainability strategy and risk management.
As part of this, the Group updated the DMA to include three
additional risks from its wider sustainability risk register as
standalone material topics: the securing, developing and retention
of talent; health, safety and wellbeing; and diversity and inclusion.
Climate Transition Plan
The Group completed a full revision of its Climate Transition Plan
during FY26, supported by external specialist advisers and aligned
with the UK Transition Plan Taskforce (TPT) framework.
This revised plan sets out a clearer approach to decarbonisation
across operations and the wider value chain, including defined
implementation priorities, accountability and performance
measures.
Given that most of the Group's emissions arise in Scope 3, the
updated plan places particular emphasis on supplier engagement,
sustainable procurement and reduction of value chain emissions
intensity over time.
Further detail on the Group's sustainability strategy and progress
against it is included in the FY26 Sustainability Report, which can
be accessed at www.moonpig.group.
Sustainability
44
Strategy
See pages 45 to 48
Climate change
(including TCFD)
See pages 49 to 60
Waste and circularity
See page 61
Technology security
and data privacy
See page 62
People and communities
See pages 63 to 65
Strategy
Assessment of impacts, risks and opportunities
The Group updates its Double Materiality Assessment (DMA) on a
rolling basis as part of its overall risk management processes.
Sustainability-related impacts, risks and opportunities are reviewed
considering evolving stakeholder expectations, regulatory
developments and business priorities.
The DMA considers both the actual or potential impacts the Group
has on society and the environment (impact materiality) and the
sustainability-related risks and opportunities that could materially
affect the Group’s financial position, performance or strategy
(financial materiality).
During FY26, the Group reviewed and refined its DMA. As part of
this review, the Group expanded its existing climate-related risk
into three constituent risks:
• Carbon tax and pricing mechanisms.
• Consumer sentiment (i.e. changing consumer preferences linked
to decarbonisation expectations).
• Failure of suppliers to decarbonise.
The Group also incorporated three additional risks from its wider
sustainability risk register into the DMA:
• Securing, developing and retaining talent.
• Health, safety and wellbeing.
• Diversity and inclusion.
The sustainability strategy focuses on selected topics identified
through the DMA: climate change, waste and circularity and
technology security and data privacy, where targeted sustainability
programmes can support long-term risk management. Other DMA
topics, including workforce and community-related matters, are
managed through existing risk management frameworks,
operational processes and Group policies.
The DMA continues to be informed by the principles of the
Corporate Sustainability Reporting Directive (CSRD) framework.
However, the Group is not required to comply with CSRD, has not
reported in accordance with it and has not sought assurance over
the DMA outputs.
The matrix below summarises the material impacts, risks and opportunities identified through the DMA and their materiality type.
45
1 In FY25, climate-related risks 1–3 were aggregated and shown in the top-right grid section of the matrix, based on the highest impact and financial materiality of
the constituent risks. In FY26, these risks have been disaggregated to provide greater visibility of their individual materiality assessments.
Materiality matrix
Material risks and opportunities
Material risk/opportunity
Impact
materiality
Financial
materiality Description Sustainability goal
Carbon tax and pricing
mechanisms
(Climate change)
Risk that increasing carbon taxation and
pricing mechanisms raise operational and
supply chain costs as economies transition
to a lower-carbon model.
The carbon tax risk is considered a
financially material risk and is detailed
onpage 52.
Goal 1: Net zero direct
emissions
Goal 2: Net zero value
chain emissions
Consumer sentiment
(Climate change)
Risk that changing customer preferences
towards lower-carbon products and
services reduce demand for the Group’s
products if expectations on sustainability
are not met.
The consumer sentiment risk is considered
a financially material risk and is detailed
on page 53.
Goal 1: Net zero direct
emissions
Goal 2: Net zero value
chain emissions
Failure of suppliers to
decarbonise
(Climate change)
Potential impact from suppliers not
decarbonising atsufficient pace,
increasing the emissions intensity of the
Group’s products andimpacting
reputation andcustomer demand.
Goal 1: Net zero direct
emissions
Goal 2: Net zero value
chain emissions
Energy use
(Climate change)
Potential impact from energy consumption
associated with data storage and
operations.
Goal 1: Net zero direct
emissions
Goal 2: Net zero value
chain emissions
Waste
(Waste)
Potential impact from packaging, material
efficiency and product lifecycle.
Goal 3: Waste and
circularity
Privacy
(Own workforce)
Risk relating to employee data breaches
and non-compliance with data protection
requirements.
Goal 4: Technology
security and data privacy
Privacy
(Consumers and end users)
Risk relating to GDPR compliance,
consumer data protection and security
breaches.
Goal 4: Technology
security and data privacy
Health and safety
(Consumers and end users)
Potential impact from customer health
and safety linked to experiential and food
gifts.
Core business delivery
Securing, developing and
retaining talent
(Own workforce)
Risk relating to attracting, retaining and
developing key talent.
Core business delivery
Health, safety and wellbeing
(Own workforce)
Impact relating to the physical and mental
wellbeing of employees.
Core business delivery
Diversity and inclusion
(Own workforce)
Potential impact from not maintaining an
inclusive culture and diverse workforce,
affecting engagement, innovation and
reputation.
Core business delivery
Access to products and services
(Consumers and end users)
Positive impact on inclusivity and the
societal impact of personalised product
offerings.
Core business delivery
Sustainability continued
46
Sustainability goals
Goal 1 – Net zero direct
emissions
Goal 2 – Net zero value
chain emissions
• Reduce absolute operational emissions (Scope 1 and
Scope 2) byat least 50%
1
by 2030, validated by the SBTi;
• Reduce operational emissions by atleast 90%
1
by 2050; and
• Offset any emissions that cannot bereduced.
Progress in FY26
In FY26, the Group’s total adjusted Scope 1 and 2 greenhouse
gas emissions, calculated using the location-based approach,
were 463 tCO
2
e
2
(FY25: 530 tCO
2
e), representing a 32%
reduction from the baseline
1
. Using the market-based
approach, which incorporates the Group's investments in
renewable energy procurement, Scope 1 and 2 emissions
would have been 22 tCO
2
e, a reduction of 97% from the
baseline
1
.
During the year, the Group received the first outputs from
submeters installed at the Tamworth facility, improving
visibility of site-level energy use and supporting identification
of targeted efficiency opportunities. A heat pump was also
installed at the Group’s Head Office reducing reliance on
natural gas.
The Group offset Scope 1 and 2 emissions through investments
with a specialist partner whose projects are independently
verified by a recognised accreditation body.
Next steps for FY27
In FY27, the Group will optimise the Building Management
System at the Tamworth facility and use submeter data to
identify targeted energy reduction opportunities.
Following recommendations from the energy audit, HVAC
systems will be inspected to identify additional efficiency
improvements.
The Group will develop its approach to onsite renewable
energy. Planning is underway for a potential new solar
installation at the Tamworth facility, to reduce our Scope 2
location-based emissions, in line with the Group’s Climate
Transition Plan.
• Obtain commitments from suppliers to set net zero
emissions reduction targets aligned with SBTi criteria
representing 67% of Scope 3 emissions by 30 April 2030.
• Reduce Scope 3 emissions intensity by 97% by 2050,
offsetting any emissions which cannot bereduced.
Progress in FY26
In FY26, we reduced emissions by 440 tCO
2
e from
thebaseline
3
. Revenue intensity reduced by 17 tCO
2
e/£1m
revenue against the baseline
3
to 216 tCO
2
e/£1m ofrevenue.
As at 30 April 2026, we had obtained commitments from
suppliers representing 37.5% of Scope 3 emissions to set net
zero emissions reduction targets aligned with SBTi criteria. For
FY26 this metric has been calculated on a refreshed supplier
list to better reflect the Group's current supplier base.
The greenhouse gas emissions disclosure on pages 55 to 57
includes details of our Scope 3 categories, our organisational
and operational boundaries and the methodologies we use
to measure value chainemissions.
Next steps for FY27
In FY27, the Group will work with key suppliers that do not yet
have publicly disclosed net zero emissions reduction targets,
with the aim of increasing the proportion ofScope 3 emissions
covered by SBTi-aligned commitments to44%.
We will engage priority suppliers on climate-related
procurement clauses, while developing targeted action plans
with our highest-impact partners to support delivery of the
Group’s Climate Transition Plan.
Delivery of this goal is dependent on the pace of progress
across the Group’s supplier base and wider value chain,
including the availability of credible emissions data, supplier
target-setting and broader market developments in
decarbonisation.
47
Goal 3 – Waste and
circularity
Goal 4 – Technology
security and data privacy
• Reduce overall waste and packaging generation in
alignment with EPR guidance by improving the efficiency
of use of materials and ensuring responsible end-of-life
outcomes.
• Reduce packaging intensity by 10% by 2030
4
.
Progress in FY26
During FY26, we established a Group-wide packaging
intensity baseline of 0.253kg per shipped item, using FY25 as
the baseline year. This metric provides a consistent basis for
measuring performance and supports the Group’s target to
reduce packaging intensity by 10% by 2030.
At the Tamworth facility, waste management processes were
strengthened, with the site certified as operating on a zero
waste to landfill basis. Waste is processed through a materials
recovery facility, with recyclable materials separated for
recycling and residual waste used for energy recovery.
Progress was also made on packaging and circularity
initiatives, including onboarding new FSC-certified suppliers to
support improved packaging design and material reductions,
and extending FSC certification to include Experiences
5
. FSC-
certified materials are now used across the Group’s UK and
Dutch facilities, while international operations are not yet fully
covered and limited non-FSC stock may be used during peak
trading periods where certified supply is constrained.
The Group also completed an assessment of packaging
materials in the UK under the Recyclability Assessment
Methodology (RAM) framework to identify opportunities to
improve recyclability.
Next steps for FY27
The Group will embed packaging intensity into packaging
controls, assessing all changes against the FY25 baseline and
2030 pathway, while delivering key reduction initiatives,
including Greetz packaging redesigns, Experiences gift box
changes, and expanded multi-gifting fulfilment in the UK and
Netherlands to consolidate shipments, enabling multiple gifts
from the same order to be shipped together.
The Group will transition Buyagift by Moonpig orders, placed
through its own websites, to a print-on-demand fulfilment model.
The Group will pilot production waste quantification at its
facilities to extend reporting beyond shipped packaging.
Across the period to 2030, we aim to implement an
information security management system that aligns with the
NIST CSF, strengthening our technology security posture,
strengthening risk management and enhancing customer and
stakeholder trust.
The NIST CSF 2.0 is the Cybersecurity Framework published
by the U.S. Government’s National Institute of Standards and
Technology. It sets out voluntary guidelines to help organisations
manage and reduce cybersecurity risk across six key functions:
Govern, Identify, Protect, Detect, Respond and Recover.
Progress in FY26
During FY26, the Group completed actions arising from
internal audit and independent reviews conducted in FY25,
strengthening control effectiveness across technology security
and data privacy.
Multi-factor authentication (MFA) was extended across
additional systems, ensuring full coverage for highly
privileged accounts, alongside improved access monitoring
to better identify unusual or potentially unauthorised activity.
All critical suppliers met Cyber Essentials or equivalent
standards. Employee phishing simulations were expanded,
with results remaining strong relative to industry benchmarks.
The Group also progressed implementation of an IT Service
Management tool, improving asset and configuration
management, expanding monitoring capabilities and
increasing the use of AI to support threat detection. Data
privacy controls were enhanced through automation of data
subject rights requests, improvements to data sharing and
anonymisation and updates to privacy notices.
Next steps for FY27
In FY27, the Group will focus on enhancing asset and
configuration management across critical systems and
infrastructure, alongside expanding monitoring and threat
detection capabilities, including AI-supported analysis.
The Group will also expand the use of automation to support
operational resilience, system management and cyber threat
response, while continuing to improve data privacy
processes, including secure data handling and reduction of
personal data held within systems.
Sustainability continued
48
1 For Scope 1 and Scope 2 baseline emissions are 677 tCO
2
e. The baseline year is FY20 and this has been validated by the SBTi. The FY20 baseline has been recalculated
forFY20 emissions at Experiences, following the acquisition of that segment.
2 Scope 1 emissions have been normalised to exclude the impact of a non-routine refrigerant gas top up in the HVAC system at the Group's Guernsey facility in the current
year and the Tamworth facility in the prior year. HVAC systems operate in a closed loop system and typically require refrigerant gas replenishment every 10-15 years.
Actual Scope 1 and 2 emissions were 475 tCO2e (FY25: 601 tCO
2
e).
3 For Scope 3, baseline absolute emissions are 80,928 tCO
2
e and baseline emissions intensity is 233 tCO
2
e/£1m of revenue. The baseline year is FY22, which includes
FY22 Experiences emissions.
4 Baseline packaging intensity is 0.253kg per shipped item and the baseline year is FY25.
5 The Group operates the Experiences segment under the Buyagift by Moonpig and Red Letter Days brands.
Climate change
Statement of consistency with the TCFD framework
The Group’s climate-related disclosure is based on the requirements of “Recommendations of the Task Force on Climate-related Financial
Disclosures” published in June 2017 and “Implementing the Recommendations of the TCFD” issued in June 2021.
The Group's disclosures are consistent with all four recommendations and the eleven associated recommended disclosures. These have
been structured in line with the “Guidance for All Sectors” and are presented across the four TCFD pillar sections on pages 50 to 60 of this
report. TheGroup has ensured compliance with Section 414CB of the Companies Act 2006 and has indicated in the table below how the
climate-related disclosures outlined in Section 414CB are addressed by the TCFD recommended disclosures.
TCFD pillar TCFD recommended disclosure Status CA 414CB
1. Climate
governance
The organisation’s
governance around
climate-related risks
and opportunities
a) Describe the Board’s oversight of climate-
related risks andopportunities.
The Board’s oversight is described on page 50. (a)
b) Describe management’s role in assessing
and managing climate-related risks and
opportunities.
Management’s role is described on page 50. (a)
2. Climate
strategy
The actual and
potential impacts of
climate-related risks
and opportunities on
the organisation’s
businesses, strategy
and financial
planning where such
information is material
a) Describe the climate-related risks and
opportunities the organisation has
identified over the short, medium and
longterm.
The Group’s climate-related risks and
opportunities are disclosed across pages
50to53.
(d)
b) Describe the impact of climate-related
risks and opportunities on the
organisation’s businesses, strategy and
financial planning.
The impact of this risk assessment on business
strategy and financial planning is set out at
page50.
(e)
c) Describe the resilience of the
organisation’s strategy, taking into
consideration different climatescenarios.
The Group has prepared integrated, quantified
climate scenarios which are set out at page 51.
(f)
3. Climate risk
management
How the organisation
identifies, assesses
and manages
climate-related risks
a) Describe the organisation’s processes for
identifying and assessing climate-related
risks.
The Group’s processes for identifying and
assessing climate-related risks are set out at
page54.
(b)
b) Describe the organisation’s processes for
managing climate-related risks.
The Group’s processes for managing climate-
related risks are set out at page 54.
(b)
c) Describe how processes for identifying,
assessing and managing climate-related
risks are integrated into the organisation’s
overall risk management.
Climate risk management is fully embedded
within the Group’s overall risk management
framework. Refer to statement on page 54 and
summary of the Group’s risk management
process at pages 35 to 41.
(c)
4. Climate metrics
and targets
The metrics and
targets used to assess
and manage relevant
climate-related risks
and opportunities
where such information
ismaterial
a) Disclose the metrics used by the
organisation to assess climate-related risks
and opportunities in line with its strategy
and risk management process.
The Group’s climate-related metrics are
disclosed on page 55. One TCFD cross-industry
metric category (internal carbon prices) is not
disclosed, however this is because the Group
does not use internal carbon prices due to its low
carbonfootprint.
(h)
b) Disclose Scope 1, Scope 2 and if
appropriate, Scope 3 greenhouse gas
emissions and the related risks.
Disclosure of absolute Scope 1, 2 and 3 GHG
emissions for FY26 and FY25 is set out on pages
56 to 57.
(h)
c) Describe the targets used by the
organisation to manage climate-related
risks and opportunities and performance
against targets.
The Group has set targets for Scope 1, 2 and 3
emissions and the proportion of Scope 3
emissions from suppliers with an emissions
reduction target aligned with SBTi criteria.
Referto page 58.
(g)
Voluntary assurance over TCFD disclosures
The Group has not obtained voluntary assurance over any aspect of FY26 TCFD reporting.
49
TCFD Pillar 1: climate governance
Disclosures (a) and (b) – Board oversight and management role
The Board retains oversight of climate-related risks and opportunities, supported by the Audit Committee, which reviews climate-related
reporting, risk assessments and progress against the Group’s Climate Transition Plan.
Management oversight is coordinated through the Sustainability Working Group, comprising the Chief Financial Officer (CFO), Chief
Operations Officer (COO) and relevant finance and sustainability colleagues. The Working Group supports climate-related planning,
delivery, reporting and ongoing monitoring of climate-related risks and opportunities.
Climate-related risk is integrated into the Group’s broader risk management framework, with the CFO responsible for maintaining the
climate risk register. The Board receives regular updates on climate-related strategy, transition planning and progress against
sustainability goals through established governance processes.
Leadership accountability is supported through the Group’s remuneration framework. During FY26, climate-related performance measures
formed part of annual bonus arrangements for members of the Group Extended Leadership Team. For FY27, the Remuneration Committee
reserves the right to adjust bonus outcomes downwards if the Group does not meet its climate-related target for supplier engagement on
emissions reduction commitments.
Further detail on governance arrangements, Board oversight and management responsibilities is included in the FY26 Sustainability
Report, available at www.moonpig.group.
TCFD Pillar 2: climate strategy
Disclosure (a) – description of climate-related risks and opportunities
The Group has identified the following financially material climate-related risks and opportunities:
Category Theme Risk or opportunity
Transition risks Carbon pricing and
regulatory changes
Carbon tax and pricing mechanisms in a Paris Agreement Aligned scenario
The path to
decarbonisation
Consumer sentiment risk of potential consumer preference changes as a result
of failure to decarbonise in a Paris Agreement Aligned scenario
Transition
opportunities
The path to
decarbonisation
Consumer sentiment opportunity reflecting the strategic shift toward sustainable
products and packaging in response to evolving consumer expectations
The Group considers that these risks and opportunities are common to all the Group’s segments and principal geographies.
The Group assesses climate-related risks through both financial and impact materiality lenses. For TCFD reporting purposes, the Group
focuses on the subset of climate-related risks and opportunities considered financially material over the short, medium and long term.
Atpresent, these primarily relate to transition risks associated with carbon pricing and changing consumer preferences in a lower-
carboneconomy.
Physical climate risks continue to be monitored through the Group’s risk management processes. At present, they are not considered
financially material over the short to medium term due to the Group’s asset-light and technology-enabled operating model and
operational flexibility and a diversified fulfilment and supplier network.
Disclosure (b) – impact of climate-related risks and opportunities
Climate-related risks and opportunities may affect the Group’s cost base, supply chain, product proposition and long-term competitive
positioning, particularly as regulatory expectations, consumer preferences and decarbonisation requirements continue to evolve.
The majority of the Group’s emissions arise within purchased goods and services and distribution activities. As a result, supplier
engagement and value chain decarbonisation remain central to the Group’s climate strategy and long-term resilience.
During FY26, the Group revised its Climate Transition Plan to strengthen alignment with stakeholder expectations and the UK Transition
Plan Taskforce (TPT) framework. The revised plan provides a clearer framework for delivery of the Group’s decarbonisation goals,
including actions, ownership and implementation priorities across operations and the wider value chain.
Climate-related risks and assumptions are considered within the Group’s financial planning and viability assessment processes, including
assessment of potential impacts on operating costs, supply chain resilience and value chain decarbonisation.
Sustainability continued
50
Disclosure (c) – resilience under different climate scenarios
The Group has performed quantitative scenario analysis of its
financially material climate-related transition risks and
opportunities. The outputs of this analysis have continued to inform
the Group's assessment of climate resilience and the revised
Climate Transition Plan.
The scenario analysis considered three climate scenarios over
short, medium and long-term time horizons:
• Scenario 1 – “Paris Agreement Aligned”: Represents a low
emissions future with environmentally oriented technological
and behavioural change resulting in future warming of around
1.5°C by 2100. This scenario is optimistic about decarbonisation
and assumes there is a globally coordinated effort to reach Net
Zero by 2050.
• Scenario 2 – “An unequal world”: Represents a moderate
emissions future with medium and uneven technological
progress resulting in future warming of around 2.5°C by 2100.
This scenario assumes a lack of global cooperation resulting in
a disorderly transition with social, economic and technological
trends following historical patterns.
• Scenario 3 – “Business as usual”: Represents a high emissions
future with low technological progress resulting in future
warming of around 4°C by 2100. This scenario assumes limited
climate action persists, with existing policy ambition levels
remaining stagnant, resulting in an energy-intensive economy
reliant on fossil fuels.
Overall, the Board considers the Group’s strategy to be resilient
across the scenarios assessed. This reflects the Group’s relatively
low direct emissions exposure, the limited expected financial
impact of carbon pricing on Scopes 1 and 2, the focus on supplier
engagement and value chain decarbonisation and the flexibility
provided by the Group’s digital gifting proposition.
These scenarios inform the Group's transition planning and
prioritisation of decarbonisation actions, particularly in relation to
Scope 3 emissions and supplier engagement, where the majority of
climate-related risks and opportunities sit. They also support
assessment of long-term strategic and financial resilience under
different transition pathways.
Further detail on scenario analysis assumptions, including time-
horizons, methodologies and sensitivities is included in the FY26
Sustainability Report, available at www.moonpig.group.
The Group's quantitative scenario analysis identified one primary
climate-related opportunity and two financially material transition
risks, which are summarised below.
Primary climate-related opportunity
TCFD category
Market
Opportunity
Consumer sentiment shift toward
sustainableproductsandpackaging
Potential impact
Changes in consumer preferences may create opportunities to capitalise on growing demand for lower-carbon gifting.
Under a Paris Agreement Aligned scenario, greater demand for circularity may increase the value of lower-carbon products,
improved packaging design, better recyclability and clearer sustainability communication.
Next steps
• Continue working with suppliers and delivery partners to reduce value chain emissions through lower-carbon sourcing,
logistics optimisation and expanded supplier engagement, including increased coverage of science-based targets.
• Maintain the use of responsibly sourced materials across products and packaging, prioritising FSC-certified paper and
alignment with evolving regulatory requirements, including the EU Deforestation Regulation (EUDR).
• Reduce packaging-related waste and improve circularity through greater material efficiency, recyclability and use of recycled
content, supported by packaging optimisation and alignment with Extended Producer Responsibility (EPR) requirements.
51
Primary climate-related risks
TCFD category
Policy and legal
Risk
Carbon tax and pricing mechanisms
inaParisAgreementAligned scenario
Potential impact
Carbon taxation is assumed to be the primary policy instrument through which governments globally will incentivise
decarbonisation. Rising carbon tariffs could increase operational costs directly through carbon pricing on Scope 1 and 2
emissions or indirectly through higher input costs associated with Scope 3 emissions.
Quantification of potential future liabilities indicates that the potential financial impact for Scope 1 and 2 emissions is not
expected to be material across all three time horizons, even in the event the Group does not meet its decarbonisation goals.
However, because Scope 3 emissions comprise the majority of the Group’s carbon footprint, the quantitative scenario analysis
indicates that gross Scope 3 carbon tax exposure would be considered major in the long term under a Paris Agreement Aligned
scenario. Within the viability timeframe, the unmitigated impact in FY29 is estimated at 6.1% of Group Adjusted EBITDA,
representing the highest projected exposure across the modelled cases. The residual risk is materially lower assuming successful
delivery of the Group’s decarbonisation strategy. Management also considers it improbable that governments would impose very
substantial carbon taxes on a comparatively non-energy-intensive sector without wider economic consequences. The probability
of such carbon taxes being introduced in the short term is also considered low given the time required for governments to
develop and implement the necessary legislative changes. On this basis, management has assessed the post-mitigation risk as
insignificant to minor across the short, medium and long term under all scenarios.
In the “An unequal world” scenario, fuel and carbon prices remain broadly aligned to current levels, resulting in limited financial
exposure for both gross and residual risks. Similarly, under the “Business as usual” scenario, delayed climate action leads to
minimal carbon taxes, hence both gross and residual risk are assessed as insignificant across all time horizons.
Potential mitigation
• Successful implementation of the Group’s Scope 1 and 2 emissions reduction goals would mitigate any increase in direct
carboncosts.
• Because carbon tax exposure sits primarily within Scope 3, mitigation depends on reducing value chain emissions intensity
over time. The revised Climate Transition Plan (pages 59 to 60) supports this through five decarbonisation levers: energy
management, materials and packaging, sustainable procurement, supplier engagement and carbon residual management.
• In FY26, the Group continued energy management initiatives, progressed evaluation of onsite solar expansion at Tamworth,
increased supplier coverage under science-based commitments and expanded engagement with key suppliers on emissions
reduction priorities.
Financial impact assessment
1
Sustainability continued
52
Gross risk
Short
term
Medium
term
Long
term
1.5°C
Moderate High Major
2.5°C
Minor Minor Minor
4.0°C
Insignificant Insignificant Insignificant
Residual risk
Short
term
Medium
term
Long
term
1.5°C
Minor Minor Insignificant
2.5°C
Minor Minor Insignificant
4.0°C
Insignificant Insignificant Insignificant
Primary climate-related risks
TCFD category
Market
Risk
Consumer sentiment risk of potential consumer
preference changes as a result of failure to
decarboniseina Paris Agreement Aligned scenario
Potential impact
Shifting consumer preferences are expected to play a key role in the transition to a lower-carbon economy. Under a “Paris
Agreement Aligned” scenario, there is potential that demand for the Group’s products may decline if consumer expectations
move decisively towards more sustainable alternatives. This risk is amplified by the Group’s reliance on third-party suppliers to
deliver emissions reduction; insufficient progress by suppliers could adversely affect the Group’s reputation and contribute to
longer-term erosion in consumer demand.
The quantitative scenario analysis indicates that the greatest shift in behaviour is likely to be away from businesses that have not
decarbonised, particularly in the long term under a net-zero economy. Across all scenarios, the analysis indicates that not
decarbonising operations, products and services in line with consumer expectations poses a major risk to both customer retention
and acquisition. However, due to the high level of uncertainty surrounding behavioural and market response assumptions,
modelling the financial impact of this risk is inherently speculative. The Group is therefore unable to determine a specific
quantified financial impact at this time. As such, the risk has been classified as “Potentially Moderate,” and will continue to be
monitored.
Potential mitigation
• The revised Climate Transition Plan (pages 59 to 60) is expected to reduce emissions intensity across the Group’s products
andvalue chain through initiatives spanning materials and packaging, sustainable procurement, supplier engagement and
digital gifting.
• In FY26, the Group increased the coverage of SBTi-aligned supplier commitments to 37.5% (April 2025: 28.8%) of Scope 3
emissions and reduced Scope 3 emissions intensity to 216 tCO
2
e/£1m revenue (FY25: 221 tCO
2
e/£1m revenue).
• The Group is expanding engagement activity with priority suppliers to improve emissions data, target-setting and
decarbonisation collaboration.
Financial impact assessment
1
53
Short
term
Medium
term
Long
term
1.5°C
Potentially Moderate
2.5°C
4.0°C
1 Financial impact categories are assessed based on the estimated effect on Group Adjusted EBITDA and are defined as: Insignificant (<2%), Minor (2%–5%),
Moderate (5%–10%), High (10%–15%) and Major (>15%).
TCFD Pillar 3: climate risk management
Disclosure (a) – processes for identifying and assessing climate-related risks
The Group maintains a register of climate-related risks and opportunities, which is reviewed as part of the Group’s broader risk
management framework. Primary climate-related risks and opportunities are considered by the Audit Committee and approved by the
Board at least twice each year. For TCFD purposes, the Group focuses on financially material climate-related risks and opportunities that
could affect cash flows, access to finance or cost of capital over the short, medium and long term. These currently comprise two transition
risks — carbon tax and pricing mechanisms and consumer sentiment — and one transition opportunity relating to sustainable products
and packaging.
Management reassesses the materiality of climate-related risks and opportunities annually, taking into account operational and emissions
data, supplier information, regulatory developments, stakeholder expectations and changes in the operating environment. Physical risks
continue to be monitored but are not currently considered financially material for TCFD disclosure purposes.
The Group also undertakes a broader reassessment of climate-related risks and opportunities, including scenario analysis where
appropriate, at least every three to five years or following a material change in circumstances. The most recent reassessment was
completed in FY25 and continues to inform the Group’s climate resilience assessment and climate transition planning.
Disclosure (b) – processes for managing climate-related risks
Climate-related risks are managed through the Group’s broader risk management framework and overseen through established
governance processes involving executive management, the Audit Committee and the Board.
The climate risk register remains the primary mechanism for monitoring and managing climate-related risks and opportunities. The
Sustainability Working Group supports ongoing review of climate-related developments throughout the year, including changes in
regulation, stakeholder expectations, emissions data and progress against the Climate Transition Plan.
The Group currently identifies two financially material transition risks under a Paris Agreement Aligned scenario:
• Carbon tax and pricing mechanisms
• Changing consumer preferences linked to decarbonisation expectations
The Group’s primary mitigation response is delivery of the revised Climate Transition Plan, which was updated during FY26 to strengthen
alignment with the UK Transition Plan Taskforce (TPT) framework. The plan establishes clearer decarbonisation actions, ownership,
implementation priorities and performance measures across operations and the value chain.
Climate-related risks are prioritised based on both likelihood and potential impact. Materiality is assessed using a double materiality
approach, considering both financial impacts and wider environmental and social impacts over the short, medium and long term. For
TCFD reporting purposes, the Group focuses on the financially material subset of climate-related risks identified through this process.
Disclosure (c) – climate risk integration into overall risk management
Climate-related risks are assessed differently from principal risks and uncertainties. Principal risks are assessed based on the materiality
over a three-year horizon, whereas climate-related risks are assessed using a double materiality lens, incorporating both financial and
wider environmental and social impact over the short, medium and long term. For TCFD purposes, the Group focuses on the financially
material subset of climate-related risks and opportunities identified through this process.
Whilst no high or major financial impact from climate change is currently expected in the short to medium term, and climate change is not
classified as one of the Group’s principal risks over the three-year horizon, it remains strategically important over the medium to long term.
The outputs of the quantitative scenario analysis performed in FY25 continue to inform the Group's FY26 risk management, transition
planning and viability assessment.
For carbon taxation, the Group modelled the unmitigated impact under a Paris Agreement Aligned scenario, assuming carbon taxes take
effect from FY29. In this scenario, the financial impact in FY29 is estimated at 6.1% of Group Adjusted EBITDA, representing the highest
projected exposure across all modelled cases within our viability timeframe. This risk has been incorporated into the Group's Viability
Assessment to test resilience to a severe but plausible climate-related downside scenario.
For the risk of shifting consumer sentiment, scenario analysis explored the potential implications of various climate policy pathways.
However, due to significant uncertainty in behavioural and market response assumptions, the modelling remains inherently speculative.
Assuch, a quantified financial impact cannot be meaningfully determined. Consequently, this risk has not been modelled separately
within the Viability Assessment and is instead considered through the broader trading downturn scenario. Results of this are set out in
theViability statement on pages 42 to 43.
Sustainability continued
54
TCFD Pillar 4: climate metrics and targets
Disclosure (a) – climate-related metrics
The following table sets out the metrics used by the Group to assess climate-related risks and opportunities and to monitor progress
against the Climate Transition Plan. These include the cross-industry metric categories identified by TCFD, together with selected
company-specific metrics linked to the Group's material climate-related risks and opportunities and the key decarbonisation levers in the
revised Climate Transition Plan.
Metric category Metric Risk or opportunity
Unit of
measure FY26 FY25
Cross-industry metrics
Absolute GHG
emissions
Absolute Scope 1 emissions
1
tCO
2
e 22 35
Absolute GHG
emissions
Absolute Scope 2 emissions - location-based
tCO
2
e 441 495
Absolute GHG
emissions
Absolute Scope 2 emissions - market-based
tCO
2
e – 107
Absolute GHG
emissions
Absolute Scope 3 emissions
tCO
2
e 80,488 77,330
Transition risks Proportion of fixed assets exposed to transition risks N/a % – –
Physical risks Proportion of fixed assets exposed to physical risks N/a % 15 20
Climate-related
opportunities
Revenues from products or services that support
transition to a lower-carbon economy
% – –
Capital deployment Percentage of annual revenue invested in R&D of low-
carbon products/services
% – –
Internal carbon
prices
Internal carbon price
2
N/a N/a N/a
Remuneration Proportion of executive management remuneration
linked to climate considerations
% 3.3 5.0
Company-specific metrics
Sustainably sourced
cards and gifts
Proportion of Scope 3 emissions from suppliers with an
emissions reduction commitment aligned with SBTi
criteria
% 37.5 28.8
Sustainably sourced
cards and gifts
Scope 3 economic emissions intensity (tCO
2
e/£1m of
revenue)
tCO
2
e/£1m
of revenue
216 221
Low carbon delivery Distribution emissions per 1,000 orders tCO
2
e/1,000
orders
0.141 0.136
Low carbon
manufacturing and
fulfilment
Proportion of energy consumption from renewable
sources
% 95 65
Data quality Proportion of Scope 3 emissions measured using
primary data
3
% 45 48
1 Scope 1 emissions have been normalised to exclude the impact of a non-routine refrigerant gas top up in the HVAC system at the Group's Guernsey facility in the
current year and the Tamworth facility in the prior year. HVAC systems operate in a closed loop system and typically require refrigerant gas replenishment every 10–15
years. Actual Scope 1 emissions were 34 tCO2e (FY25: 106 tCO
2
e).
2 The Group has not defined and does not currently use internal carbon prices.
3 Primary data is data provided by suppliers or others that directly relate to specific activities within the value chain.
55
Disclosure (b) – greenhouse gas emissions
The greenhouse gas reporting period is aligned to the financial reporting year. The Group reports emissions with reference to the latest
Greenhouse Gas Protocol Corporate Accounting and Reporting Standard (GHG Protocol) and Corporate Value Chain (Scope 3)
Accounting and Reporting Standard (Scope 3 Standard). Emission factors used are from the latest applicable UK Government GHG
Conversion Factors for Company Reporting.
The tables below set out the Group’s mandatory reporting on greenhouse gas emissions and global energy use pursuant to the Large and
Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008, as amended by the Companies Act 2006 (Strategic
Report and Directors’ Report) Regulations 2013 and under the Companies (Directors’ Report) and Limited Liability Partnerships (Energy
and Carbon Report) Regulations 2018, which implement the Government’s policy on Streamlined Energy and Carbon Reporting (SECR).
FY26 FY25
GHG emissions (tCO
2
e) UK
1
NL
Rest of
world Total UK
1
NL
Rest of
world Total
Scope 1: Emissions from combustion of gas
2
2 20 – 22 9 26 – 35
Scope 2: Emissions from purchased electricity
3
294 147 – 441 227 268 – 495
Total operational emissions (tCO
2
e) 296 167 – 463 236 294 – 530
Scope 1 and 2 intensity ratio: tCO
2
e/£1m of
revenue
0.97 3.28 – 1.24 0.81 6.02 – 1.51
Scope 3: Emissions from indirect sources
Category 1: Purchased goods and services 60,921 7,016 1,577 69,514 55,900 10,175 343 66,418
Category 2: Capital goods 1,875 30 – 1,905 971 188 – 1,159
Category 3: Fuel and energy related activities 270 9 – 279 52 36 – 88
Category 4: Upstream transportation and
distribution
112 11 1 124 719 195 7 921
Category 5: Waste generated in operations 3 1 – 4 15 56 – 71
Category 6: Business travel 155 38 – 193 101 29 – 130
Category 7: Employee commuting 482 80 – 562 413 58 – 471
Category 8: Upstream leased assets – – – – 3 9 – 12
Category 9: Downstream transportation and
distribution
3,647 1,099 429 5,175 3,609 1,014 269 4,892
Category 10: Processing of sold products
4
N/a N/a N/a N/a N/a N/a N/a N/a
Category 11: Use of sold products 16 2 – 18 17 1 – 18
Category 12: End of life treatment of sold products 2,020 533 100 2,653 2,138 932 20 3,090
Category 13: Downstream leased assets 61 – – 61 60 – – 60
Category 14: Franchises
4
N/a N/a N/a N/a N/a N/a N/a N/a
Category 15: Investments
4
N/a N/a N/a N/a N/a N/a N/a N/a
Scope 3: Emissions from indirect sources 69,562 8,819 2,107 80,488 63,998 12,693 639 77,330
Total emissions (tCO
2
e) 69,858 8,986 2,107 80,951 64,234 12,987 639 77,860
Scope 3 intensity ratio: tCO
2
e/£1m of revenue 227 173 134 216 221 260 54 221
1 The UK data also includes emissions produced within the facility located in Guernsey.
2 Scope 1 emissions have been normalised to exclude the impact of a non-routine refrigerant gas top up in the HVAC system at the Group's Guernsey facility in the
current year and the Tamworth facility in the prior year. HVAC systems operate in a closed loop system and typically require refrigerant gas replenishment every 10–15
years. Actual Scope 1 emissions were 34 tCO2e (FY25: 106 tCO
2
e).
3 Market-based Scope 2 emissions were nil tCO
2
e in FY26, compared to 107 tCO
2
e in FY25. As a result, combined market-based Scope 1 and 2 emissions reduced to 22
tCO
2
e, representing a 97% reduction from baseline.
4 Categories 10, 14 and 15 are not applicable for the Group, as explained within our Sustainability Report, accessed at www.moonpig.group.
Sustainability continued
56
Energy consumption in line with SECR
FY26 FY25
Energy consumption (kWh) UK
1
NL Total
%
Renewable UK
1
NL Total
%
Renewable
Gas 13,157 107,917 121,074 – 50,187 151,664 201,851 –
Electricity (purchased) 1,659,128 575,286 2,234,414 100% 1,098,254 724,661 1,822,915 72%
Total energy consumption 1,672,285 683,203 2,355,488 95% 1,148,441 876,325 2,024,766 65%
Mileage (miles)
2
30,279 7,690 37,969 – 87,444 7,145 94,589 –
1 The UK data also includes energy used within the facility located in Guernsey.
2 The majority of mileage in FY25 relates to field merchandisers in the Experiences segment travelling to retail partner locations. This activity ceased in FY26.
The renewable share of total energy consumption increased from 65% in FY25 to 95% in FY26, primarily reflecting expanded renewable
electricity procurement, which reduced market-based Scope 2 emissions to nil during the year. Lower natural gas consumption further
increased the proportion of energy derived from renewable sources and contributed to the 97% reduction in combined Scope 1 and Scope
2 emissions relative to the baseline year.
Further detail on greenhouse gas methodologies, operational boundaries and Scope 3 methodologies is included in the FY26
Sustainability Report.
57
Disclosure (c) – climate-related targets
The targets used by the Group to manage climate-related risks and opportunities are summarised below, together with performance
against these targets. These targets align to the Group’s Sustainability Goals 1 and 2, set out on page 47.
Absolute Scope 1 and 2 emissions (tCO
2
e)
1
We have set a goal to reduce absolute Scope 1 and 2 emissions
by at least 50%
2
by 2030 and achieve at least a 90%
2
reduction
by2050.
Adjusted Scope 1 emissions decreased from 35 tCO
2
e in FY25 to 22
tCO
2
e
1
in FY26.
Absolute Scope 2 emissions reduced by 10.9% from 495 tCO
2
e in
FY25 to 441 tCO
2
e in FY26 on a location-based methodology.
This primarily reflects the continued decarbonisation of the UK
electricity grid and operational energy management initiatives,
including the implementation of a heat pump in the UK office to
support the phase out of natural gas.
Scope 3 economic emissions intensity (tCO
2
e/£1m of revenue)
We have set a long-term goal to reduce Scope 3 emissions
intensity by 97%
3
tCO
2
e/£1m of revenue by2050.
Absolute Scope 3 emissions increased by 4.1% from 77,330 tCO
2
e
in FY25 to 80,488 tCO
2
e in FY26, equivalent to emissions intensity
of 221 tCO
2
e/£1m of revenue in FY25 and 216 tCO
2
e/£1m of
revenue in FY26. The increase primarily reflects a change in sales
mix towards more emissions-intensive Experiences products,
increased capital goods investment at Tamworth and higher
operational energy consumption. Despite this increase, emissions
intensity reduced year-on-year, reflecting continued progress in
improving emissions efficiency relative to revenue growth.
Proportion of Scope 3 emissions from suppliers with an emissions
reduction commitment aligned with SBTi criteria (%)
We have set a goal to obtain commitments to set SBTi-aligned
net zero emissions reduction targets from suppliers representing
67% of Scope 3 emissions by 30April2030.
As at 30 April 2026, the Group had secured commitments from
suppliers with SBTi-aligned net zero targets covering 37.5%
(FY25:28.8%) of its Scope 3 emissions.
1 Scope 1 emissions have been normalised to exclude the impact of a non-routine refrigerant gas top up in the HVAC system at the Group's Guernsey facility in the
current year and the Tamworth facility in the prior year. HVAC systems operate in a closed loop system and typically require refrigerant gas replenishment every 10-15
years. Actual Scope 1 emissions were 34 tCO2e (FY25: 106 tCO
2
e).
2 For Scope 1 and Scope 2 emissions, the baseline year is FY20 and this has been validated by the SBTi. The FY20 baseline has been recalculated for FY20 emissions
atExperiences, following the acquisition of that segment.
3 For Scope 3, baseline absolute emissions are 80,928 tCO
2
e and baseline emissions intensity is 233 tCO
2
e/£1m of revenue. The baseline year is FY22, which includes
FY22Experiences emissions.
Sustainability continued
58
68
339
463
530
677
2050
2030
FY26
FY25
FY20
7
216
221
233
2050
FY26
FY25
FY22
67.0%
37.5%
28.8%
9.7%
2030
FY26
FY25
FY23
Climate Transition Plan
During FY26, supported by external specialist advisers, the Group revised its Climate Transition Plan to strengthen alignment with the UK
Transition Plan Taskforce (TPT) framework.
The plan sets out the Group’s pathway to achieving net zero emissions across the value chain by 2050 and reflects the Group's
predominantly Scope 3 emissions profile.
The transition plan is structured around five priority decarbonisation levers:
• Operational energy management;
• Sustainable procurement;
• Supplier engagement;
• Material and packaging efficiency; and
• Residual emissions management.
Together, these levers support delivery of the Group’s decarbonisation goals across both operations and the wider value chain, with
particular focus on supplier engagement and reduction of Scope 3 emissions intensity over time.
As the majority of the Group’s emissions arise within Scope 3, the transition plan includes actions focused on supplier engagement,
procurement and materials and packaging efficiency to support reduction of value chain emissions intensity over time.
Progress against the transition plan is monitored through a combination of emissions targets and operational metrics, including energy
consumption, packaging intensity and supplier target coverage, supported by oversight from the Board, Audit Committee and
Sustainability Working Group.
59
The table below summarises the Group’s priority decarbonisation levers and the key implementation actions supporting delivery of the
Climate Transition Plan over time.
Operational energy
management
Sustainable
procurement
Supplier
engagement
Material and
packaging efficiency
Residual emissions
management
FY27 Implement operational
efficiency measures,
including idle load
reduction, deployment
of energy
management systems
and targeted
electrification
initiatives to reduce
reliance on natural
gas.
Initiate refrigerant leak
detection,
maintenance
improvements and
transition planning.
Progress rooftop
solarinstallations
atpriority sites.
Introduce climate-
related procurement
clauses, including
requirements for
supplier emissions
reporting and science-
based targets.
Begin embedding
climate criteria into
supplier selection and
contracts.
Initiate targeted
engagement with a
small number of
priority suppliers,
including development
of decarbonisation
action plans and initial
capability-building
activities.
Increase the
proportion of Scope 3
emissions covered by
suppliers with SBTi-
aligned emissions
reduction
commitments from
37.5% to 44%.
Implement initial
packaging redesign
and material
reduction initiatives to
improve lifecycle
efficiency, including
reducing void space
and increasing
recyclability.
Review existing offset
portfolio and carbon
mitigation approach.
Begin strengthening
governance over
carbon credits and
residual emissions
strategy.
FY28–
FY30
Scale onsite
renewable energy
generation (including
solar PV) and expand
efficiency programmes
across sites.
Continue refrigerant
optimisation and
transition to lower-
GWP alternatives.
Expand and standardise
procurement
requirements across
priority suppliers,
increasing Scope 3
coverage by SBTi-
aligned suppliers in
line with 2030 targets.
Strengthen data,
verification and
performance tracking.
Broaden engagement
across key categories
(e.g. paper, flowers,
logistics), including
supplier training, data
sharing and pilot
initiatives to support
emissions reduction.
Scale packaging
optimisation, including
standardisation,
recycled content and
logistics efficiency
(e.g. consolidated
shipments and route
optimisation).
Embed circularity
initiatives.
Develop a policy
framework for residual
emissions, including
consideration of
internal carbon pricing
and a transition
towards higher-quality
carbon credits.
Assess opportunities to
support emissions
reduction and carbon
removal projects
within the Group’s
supply chain.
FY31–
FY50
Deliver full site
decarbonisation
through electrification,
low-carbon
technologies and
expanded renewable
energy solutions as
they become
commercially viable.
Maintain and evolve
procurement
standards to reflect
regulatory
expectations and
supplier maturity, with
emissions performance
embedded in sourcing
decisions.
Scale supplier
capability-building
and collaborative
decarbonisation
initiatives across the
value chain, recognising
dependency on
supplier maturity and
external market
developments.
Continue reducing
lifecycle emissions
through circular
design, material
substitution and
system-wide
improvements in
resource efficiency.
Transition to high-
integrity carbon
removals for residual
emissions only, aligned
with evolving SBTi
requirements and
market maturity.
Further detail on the Group's Climate Transition Plan, decarbonisation levers and implementation activities is included in the FY26
Sustainability Report, available at www.moonpig.group.
Sustainability continued
60
Waste and circularity
The Group aims to reduce waste and packaging generation by improving material efficiency, increasing recyclability and supporting
responsible end-of-life outcomes. This reflects the importance of waste and circularity as a material topic identified through the DMA,
particularly in relation to packaging, operational waste and evolving regulatory requirements.
In FY26, the Group established a packaging intensity baseline of 0.253kg of packaging per shipped item, using FY25 as the baseline
year and introduced a target to reduce packaging intensity by 10% by 2030.
Waste reduction
Operations and logistics
All cards sold by Moonpig and Greetz are produced using a print-
on-demand model, reducing waste by aligning material use
directly with customer orders and minimising excess inventory.
During FY26, the Group continued to strengthen waste
management and circularity practices across its operations. The
Tamworth facility achieved zerowaste to landfill status through
improved waste segregation and recovery processes, with
recyclable materials prioritised for recycling and residual waste
directed to energy recovery processes rather than landfill disposal.
The Group also continued to improve operational visibility over
waste generation and packaging placed on the market through its
packaging data and Extended Producer Responsibility (EPR)
reporting processes. Based on current assessments, the Group does
not expect EPR-related compliance costs to be financially material.
During FY27, the Group intends to expand waste measurement
beyond shipped packaging through piloting operational and
production waste quantification initiatives at key sites to improve
visibility over waste generation, segregation outcomes and
disposal routes. The Group will transition Buyagift by Moonpig
orders placed through its own websites to a print-on-demand
fulfilment model, as well as increase the mix of sales through third-
party channels that are gift cards rather than boxes.
The Group does not operate its own delivery fleet and instead
works with third-party logistics partners to support lower-carbon
and more efficient distribution activities. Key delivery partners are
engaged on emissions data quality, decarbonisation activity and
alignment with recognised climate frameworks, including science-
based targets.
During FY27, the Group will expand multi-gifting fulfilment
capabilities in the UK and Netherlands, enabling multiple gifts
from the same order to be shipped together, reducing the number
of shipments required for eligible orders.
Circularity
Designing out waste
The Group's circularity approach focuses on improving resource
efficiency and reducing the environmental impact of products and
packaging across their lifecycle.
During FY26, the Group continued embedding eco-design principles
into priority packaging formats, with a focus on material efficiency,
recyclability and reduction of unnecessary packaging components.
Packaging and circularity initiatives during the year included:
• Onboarding new FSC-certified suppliers;
• Extending FSC certification to include the Experiences segment;
• Improving packaging design and material efficiency;
• Further reducing single-use plastics in shipping packaging; and
• Strengthening recyclability assessments under the UK
Recyclability Assessment Methodology (RAM) framework.
In FY26, 100% (FY25: 100%) of paper, envelope and packaging SKUs
in the UK and Netherlands were sustainably sourced, either through
FSC certification or by containing more than 75% recycled content.
In FY25, the Group launched the Packaging Gatekeeping Project
to improve packaging consistency, sustainability standards and
regulatory alignment across the business. The initiative supports
waste reduction, improved recyclability and reduction of
packaging intensity.
Packaging intensity (kg of packaging/shipped item)
During FY26 the Group set a target to reduce packaging
intensity by 10%
1
by 2030.
In FY26, packaging intensity was 0.252kg per shipped item,
compared with the FY25 baseline of 0.253kg per shipped
item. Thisreflects initial progress in embedding the metric
and implementing targeted packaging optimisation
initiatives.
This metric provides the basis for measuring improvement in
the efficiency of material use and packaging design over
time, supporting delivery of the Group's waste and circularity
goal.
61
0.228
0.252
0.253
2030
FY26
FY25
1 The packaging intensity baseline is 0.253kg of packaging per shipped item and the baseline year is FY25.
Technology security and data privacy
The Group’s business model relies on digital infrastructure and the secure handling of significant volumes of personal data.
Technology security and data privacy are therefore managed as principal business risks through the Group's wider risk management
framework and have been identified as material sustainability topics through the DMA.
The Group has committed to implementing an information security management system that aligns with the NIST Cybersecurity
Framework (CSF) 2.0 by 2030, using the framework to support governance, resilience and continuous improvement across technology
security and data privacy.
Management provides regular updates to the Audit Committee on key risks, incidents, control effectiveness and improvement
initiatives, with material matters escalated to the Board. The Group has information security risk insurance in place.
Technology security
Under the NIST framework, maturity remained stable across the
Govern, Identify, Protect, Detect, Respond and Recover pillars in
FY26. Targeted improvements were made to disaster recovery,
including enhanced backup validation, more robust restore testing
and clearer governance.
Multi-factor authentication (MFA) was extended across additional
systems, alongside enhancements to access monitoring, enabling
the Group to better identify unusual or potentially unauthorised
login activity. All highly privileged accounts were protected by
MFA, and all identified critical suppliers met Cyber Essentials or an
equivalent or higher standard.
Employee phishing simulations were expanded, with performance
remaining strong relative to industry benchmarks. Incident
response playbooks, including ransomware scenarios, were
reviewed and updated.
Access governance was improved through the removal of dormant
accounts and enhancements to endpoint monitoring. Monitoring
capabilities were further developed through increased system
activity logging and greater use of automation to support threat
detection and response. The Group also progressed
implementation of an IT Service Management tool, improving
technology asset visibility, ownership and configuration
management.
Operational resilience continued to be enhanced through
improvements to the disaster recovery and business continuity
framework, including clearer roles and responsibilities, enhanced
documentation and more regular testing.
Disaster recovery arrangements were subject to internal audit
during FY26. Recommendations identified were agreed by
management and implementation is underway.
Technology security risks are actively monitored within the Group's
defined risk tolerance framework and are considered as part of the
Group's viability assessment, including modelling of a significant
data breach scenario. Further information is set out in the Viability
Assessment on page 42.
Data privacy
During FY26, the Group strengthened its data privacy framework
through enhancements to controls and data management
practices, supported by established governance arrangements.
Privacy-by-design principles were further embedded into product
development and operational processes, including refinement of
the Group’s Record of Processing Activities (RoPA) to improve
visibility over data flows and processing activities.
Operational privacy controls were enhanced during the year. This
included further automation of data subject rights request handling
to improve response times and accuracy, enhancements to secure
data sharing and anonymisation tooling, and updates to privacy
notices to reflect evolving regulatory requirements. Progress was
also made in reducing the volume of personally identifiable
information held within systems through anonymisation and
deletion of older data.
Identity and access controls supporting data protection were
strengthened through expansion of MFA and enhanced
authentication methods to support identification of unusual or
potentially unauthorised access to personal data.
Controls over third-party data handling remained in place,
requiring suppliers and partners to process and retain only the
minimum data necessary, supported by contractual controls and
ongoing oversight.
The data privacy control environment was subject to internal audit
during FY26, with findings reviewed by management and
recommendations underway to support continuous improvement in
privacy controls and compliance.
Three lines of defence model
The Group applies a Three Lines of Defence model to manage
risks relating to technology security and data privacy. In the first
line, the Group Leadership Team is responsible for implementing
policies and procedures to cover all aspects of technology security
and data privacy. These policies ensure systems are appropriately
secured, data is processed in accordance with regulatory
requirements and incidents are escalated when identified.
The second line of defence comprises the Technology Security
Team and the Group Data Protection Office. These teams maintain
dedicated risk registers, perform thematic reviews and provide
oversight and challenge to the first line. They also coordinate
policy development, lead DPIA reviews and ensure that tools and
processes remain aligned with best practices and regulatory
expectations.
The third line includes internal audit and external specialists. These
independent reviews provide assurance over the effectiveness of
controls, highlight areas for improvement and validate the
implementation of recommended actions. The findings from
internal audits and third-party reviews are reported to the Audit
Committee and tracked to closure.
More information about technology security and data privacy risks
can be found in the Risk Management section on page 35.
Sustainability continued
62
People and communities
People and communities are fundamental to the long-term success of the Group. We are committed to fostering an inclusive, high-
performing culture, investing in employee development and wellbeing and supporting the communities in which we operate through
partnerships and initiatives. Workforce engagement, retention and capability remain important to the Group's long-term
performance. The Group also contributes to local economies through employment, supplier relationships, fulfilment partners and
community organisations across its markets.
The Group is committed to respecting human rights and supporting fair and safe working conditions across its operations and value
chain. This includes compliance with applicable labour laws and standards relating to working conditions, non-discrimination and
employee wellbeing. The Group expects its suppliers and partners to operate in line with these principles and continues to develop its
approach to monitoring and managing human rights considerations within the value chain.
Securing, developing andretaining talent
Developing our people
Excluding mandatory training, we invested 4,570 hours in
structured employee learning during the year (FY25: 14,204). This
included mentoring, coaching, formal programmes and self-
learning. To encourage continued development, employees have
access to development tools via our learning portal, annual
independent learning allowances and support for professional
qualifications and continued professional development.
In addition to mandatory compliance training, we provide a range
of personal and professional development opportunities to support
employee growth. These include role-specific training, leadership
development and coaching. We also deliver company-wide training
programmes such as “Be That Manager” and “Manager 101”, which
provide practical guidance on topics including employment law,
people management and building effective teams.
The Group operates a formal performance management
framework under which all permanent employees participate in
twice yearly performance reviews. These reviews are aligned with
individual objectives and career development plans, and are used
to support employee development, progression and performance
improvement.
Engaging our people
We conduct twice-yearly employee engagement surveys to gather
workforce feedback, enabling us to improve the employee
experience across the Group. In FY26, our average engagement
score was 62% (FY25: 66%). The decline in the score reflects
changes in ways of working to increase face-to-face collaboration
and time spent in the office.
Supporting our people
We continue to support employees through family-friendly policies
that are aligned across our UK and Netherlands operations,
including primary caregiver and adoption leave equivalent to 24
weeks at full pay. We provide support through fertility and baby
loss policies and through our Employee Assistance Programme,
offering therapy and mental health resources.
Where practicable, we support flexible working with 9% of our
total headcount employed on a part-time basis (FY25: 11%).
Rewarding our people
Substantially all employees participate in a variable performance-
based bonus scheme with targets that align to those of the
Executive Directors. Other benefits include matched pensions,
medical and dental insurance, life assurance and access to a
Save-As-You-Earn (SAYE) share scheme, with 26% of eligible
employees participating (FY25: 28%).
The Group is committed to paying a living wage to all employees.
All UK and Guernsey-based employees are paid at or above the
Real Living Wage, as defined by the Living Wage Foundation
1
.
Inother markets in which we operate, including the Netherlands
and Australia, we are committed to ensuring that pay supports a
decent standard of living, taking into account local cost-of-living
conditions and credible living wage benchmarks where available.
Where a recognised living wage benchmark is not established, we
assess our pay against local cost-of-living indicators to ensure it
meets or exceeds a fair living standard.
63
1 Guernsey employees are paid in line with the UK Real Living Wage as defined by the Living Wage Foundation for "rates outside London".
Health, safety and wellbeing
We are committed to providing and maintaining a safe and healthy
working environment for employees, contractors and visitors across
our offices and fulfilment locations. We comply withapplicable
occupational health and safety laws and take appropriate steps to
identify, assess and manage workplace risks. The Group’s Health
and Safety policy is reviewed at least annually and covers all
aspects of our working environment, with appropriate insurance in
place for employees. Our approach is supported by regular risk
assessments, incident reporting processes and training to ensure
that safety is embedded across day-to-day operations.
In FY26, there were no work-related recordable injuries or fatalities
among both employees and contractors. Accordingly, the Total
Recordable Injury Rate (TRIR) for employees and contractors was 0.00
(FY25: 0.00) per 200,000 working hours.
In addition to physical health and safety, we recognise the
importance of supporting employee wellbeing.
We provide access to an Employee Assistance Programme,
offering confidential mental health support, including counselling
and on-demand resources. This is complemented by mental health
first aiders available to provide initial support and signpost further
help where needed. In our FY26 employee engagement survey,
85% of employees agreed with the statement “I receive support
from the people around me when I need it”, highlighting the
supportive environment we aim to foster across our teams.
We also promote wellbeing through a range of preventative
andawareness initiatives, including mental health awareness
campaigns, stress management workshops and access to
wellbeing resources. Flexible working arrangements are designed
to support work–life balance, alongside broader policies that
encourage rest and recovery.
We continue to develop our approach to wellbeing as the
Groupgrows, recognising the link between employee health,
engagement and long-term performance.
Diversity and inclusion
We are committed to fostering an inclusive workplace and
minimising discrimination across our operations. We support
diversity and equal opportunity through inclusive recruitment and
progression processes, reasonable adjustments, and accessibility
support and flexible working arrangements.
In FY26, we broadened our focus to include stronger support
across characteristics such as disability, nationality, age and
religion. We also continued to encourage employee engagement
through internal networks and affinity groups, which support
accessibility and inclusion, ethnic diversity, LGBTQ+
representation, gender equality and neurodiversity.
In our FY26 employee engagement survey, 81% of employees
agreed that “diversity and difference is valued in my team”.
As at 30April 2026, combined representation of women and ethnic
minorities on the Group Extended Leadership Team
3
was 53% (30
April 2025: 54%). Across the Group, 40% of newly appointed
Leadership Team
1
members were female (FY25: 67%).
During FY26, 47% of new hires into technology roles were female
(FY25: 44%), with female representation in these teams at 33% as
at 30 April 2026 (FY25: 33%).
The Group works with external organisations including Cajigo,
SheCanCode and Women in Tech, alongside inclusive hiring
practices. These initiatives support access to diverse talent pools,
particularly in technology and leadership roles.
Further gender and ethnicity reporting can be accessed in our
FY26 Sustainability Report, available at www.moonpig.group.
Gender representation
As at 30 April 2026 As at 30 April 2025
Male Female Total % Female Male Female Total % Female
Board
1
3 4 7 57% 4 3 7 43%
Group Leadership
2
5 2 7 29% 7 1 8 13%
Group Extended Leadership
3
21 17 38 45% 23 16 39 41%
Total Group
4
335 351 694 51% 320 334 654 51%
1 Includes Executive Directors. All Board members have British nationality.
2 Comprises the Group Leadership Team including Executive Directors.
3 Comprises the Group Leadership Team including Executive Directors and their direct reports.
4 The difference between the total Group headcount and the reported male and female headcount relates to employees who do not identify as either male or female,
or who have chosen not to disclose their gender.
Sustainability continued
64
Gender pay
The Group's 2026 gender pay gap report discloses the mean and
median gender pay gap for the Group's main UK trading entity,
Moonpig.com Limited, as required by legislation, together with
voluntary disclosures for the whole of Moonpig Group.
We have continued to make progress in reducing the gender pay
gap. For Moonpig Group, we have improved the mean hourly
gender pay gap by 8.1%pts year-on-year to 13.6% at 5 April 2026.
Our long-term aim is to close the Group's gender pay gap through
systemic action to balance gender representation across our
business. To achieve this, the Group is focused on improving female
representation at senior levels and within technology functions.
Progress is monitored through regular gender pay gap analysis
and senior management review, in addition to the annual
disclosure required by legislation, to assess the effectiveness of
actions on representation, recruitment and development.
The full gender pay gap report for FY26 is available at
www.moonpig.group.
Female new hires in
technology roles
47%
2025: 44%
Charitable giving
Through the Moonpig Group Foundation, we support initiatives
that create connections and spark moments of joy in our
communities. The Foundation is administered as a donor-advised
fund within the Charities Aid Foundation (CAF) (Registered Charity
No. 268369), with governance provided by CAF trustees and
donation requests managed internally by a committee chaired by
the COO.
We provide matched funding for employee donations and offer
paid time off for volunteering to encourage engagement with our
charitable partners.
Donations made in FY26 totalled £169,000, bringing cumulative
donations since the Foundation was established in 2021 to £1.0m.
£000 FY26 FY25
Donations by Moonpig Group to the
Foundation 150 151
Donations by Moonpig Group to other
charities
– 97
Total donations made by Moonpig
Group 150 248
Donations by the Foundation to
other charities 169 211
Alcohol sales
Theproportion of revenue generated from alcohol products
duringFY26 was 4.4% (FY25: 5.0%).
65
How we engage with stakeholders.
The Directors of the Company (and those of all UK companies)
are required to act in the way they consider, in good faith, would
most likely promote the success of the Company for the benefit of
its members as a whole, whilst also having regard to the matters
listed in Section 172 of the Companies Act 2006 (the Act).
The interests of key stakeholders and the Board’s approach to
these are explained below. Further information on the Board’s
approach during FY26 to the matters set out in s172 of the Act and
on decisions made by the Board, are set out in the Governance
Report on pages 74 to 84 and forms part of this s172(1) statement
and is thereby incorporated by reference in this Strategic report.
Our key stakeholder groups
Customers
Our customers drive our business and
shape our products through their needs
and feedback. Understanding them
helps us build loyalty and support long-
term success.
Recipients
Recipients are central to the experience
we create, as their enjoyment defines the
value of our products. Delivering moments
of genuine connection strengthens our
brand and encourages repeat use.
Employees
Our employees enable us to deliver
ourstrategy through their skills and
commitment. Supporting and developing
our people helps us maintain a strong
culture and high performance.
Investors
Our investors provide the capital to
support our growth. Open and
transparent engagement helps build
trust and supports long-term value
creation.
Suppliers
Our suppliers are key to delivering
quality products and services. Strong
partnerships help ensure reliability, high
standards and responsible sourcing.
Communities and
environment
We aim to operate responsibly,
supporting our communities and
reducing environmental impact.
Thishelps build trust and supports
sustainable long-term growth.
Section 172(1) statement and stakeholder engagement
66
Customers
Our business model is built around long-term relationships with returning customers.
Weusefirst-party data to engage customers at moments of intent to send a card or gift,
drivingfrequency and retention through timely, insight-led interactions.
What matters to them How we engage
• Remembering moments and occasions that
matter.
• Ability to express care and connection
through personalisation.
• Relevant card designs and gifting
recommendations.
• Convenience, including same-day dispatch
and tracked delivery.
• High product quality.
• Reliable and timely delivery.
• Confidence in how their data is protected.
• We provide our customers with personalised reminders by email and app
notification.
• We use technology to help customers express themselves through
personalisation and AI creative features.
• We continue to innovate in delivery, including tracked solutions that give
customers greater visibility and confidence.
• We gather ongoing customer feedback through multivariate testing, on-
site surveys, consumer research, third-party reviews and brand awareness
tracking.
• Our customer service teams are available seven days per week with
feedback and insight shared daily with our operational teams.
• We prioritise technology security and data protection.
Recipients
We aim to delight recipients when they open their card or gift. Positive recipient experience
supports word-of-mouth advocacy and encourages future engagement.
What matters to them How we engage
• A memorable and enjoyable experience.
• Convenient and reliabledelivery.
• High quality products and packaging.
• Sustainability and ease of recycling.
• A simple and intuitive redemption
experience for gift experiences.
• Our wide range of card designs helps ensure recipients receive a card that
feels personal and relevant.
• We invest in technology to deliver innovations such as group cards, video
messages, personalised handwritten messages and digital gifting.
• We continue to expand our gifting proposition through the launch of new
trusted consumer brands and the extension of our range into categories
such as beauty and homeware.
• We offer strong product quality and freshness, including seven or eight
days’ guaranteed freshness on flowers in the UK and the Netherlands.
• We provide reliable delivery options, including seven-day parcel delivery
in the UK and the Netherlands and next-day delivery options for cards in
the UK.
67
Employees
Our ability to deliver against our strategic objectives depends on attracting, recruiting,
motivating and retaining a highly skilled and engaged workforce.
What matters to them How we engage
• Opportunities for career and personal
development.
• Fair and competitive reward.
• Strong employee engagement.
• Health and wellbeing.
• Safe working conditions.
• A culture of dignity, respect and inclusivity.
• We foster an open, transparent culture through “All Hands” meetings
andstrategy updates led by the Group Leadership Team.
• We gather employee feedback through engagement surveys and use
these to inform actions and improvements.
• Engagement with networks and affinity groups supports inclusion and
provides forums for under-represented groups.
• We carry out regular health and safety assessments to ensure the
wellbeing of all employees.
• The Board engages with employees through the Designated Non-
Executive Director for workforce engagement (DNED) and direct
interaction with employees.
• An independent whistleblowing service enables employees to raise
relevant concerns anonymously and/or confidentially.
Investors
We aim to provide investors and analysts with clear, fair and balanced information to support an
informed understanding of our strategy, business model, culture, performance andgovernance.
What matters to them How we engage
• High governance standards.
• Clear and balanced communication of
financial performance and prospects.
• Confidence in the Company’s leadership.
• Transparency around principal risks and
uncertainties.
• Attractive and sustainable shareholder
returns.
• Progress against our strategic and
sustainability priorities.
• We maintain regular and transparent communication through the
AnnualReport, investor presentations and trading updates, all of
whichare available on our corporate website.
• The Executive Directors engage with investors through roadshows,
investormeetings and conferences.
• All Directors attended the 2025 Annual General Meeting.
• The Non-Executive Directors engage proactively where matters are
identified that merit discussion with shareholders.
• The Board receives regular updates on investor sentiment, investor
relations activity and equity research.
Section 172(1) statement and stakeholder engagement continued
68
Suppliers
Strong relationships with suppliers are critical to the Group’s success. We focus on building
long-term, mutually beneficial partnerships, working collaboratively to uphold high
standards of business conduct.
What matters to them How we engage
• Long-term collaborative relationships.
• Opportunities for growth.
• Fair terms and conditions.
• Responsible and ethical procurement.
• Prompt and accurate payment.
• We engage regularly with suppliers and partners, including through
members of the Group Leadership Team.
• Our onboarding process is rigorous and includes due diligence on areas
such as technology security, data protection, financial stability, modern
slavery, anti-bribery, sanctions and environmental impact.
• Our published Supplier Code of Conduct outlines expectations for ethical
conduct, environmental sustainability and social responsibility.
• We work with key outsourcing partners to improve operational
performance.
• Our Global Design Platform enables independent designers to offer their
card designs to our customers.
• We maintain strong supplier payment practices.
• We have a programme of engagement to support our goal of obtaining
commitments from suppliers representing 67% of Scope 3 emissions to set
net zero targets by April 2030.
Communities and environment
We are committed to making a positive impact on the communities and environment
inwhich we operate.
What matters to them How we engage
• Positive impact on the community.
• Reducing waste and improving circularity
of products and packaging.
• Managing and reducing Scope 3 emissions
across the value chain.
• Responsible use of data and strong
technology security and cyber resilience.
• Improving diversity and access to
opportunities in the technology sector.
• We support charitable initiatives and make regular donations to
community causes.
• We contribute to diversity in the wider technology sector, including through
apprenticeship programmes and coding bootcamps.
• Our operational facilities in the UK and the Netherlands are designed with
the environment in mind. The UK facility has achieved a BREEAM Excellent
rating and the Netherlands facility has been retrofitted in line with best
practice.
• We ensure that 100% (FY25: 100%) of card, envelope and paper
packaging SKUs in our core UK and Netherlands markets are sustainably
sourced, either through FSC certification or containing more than 75%
recycled content.
• The Group has set a target to reduce Scope 3 emissions intensity by 97%
tCO
2
e/£1m revenue by 2050 against a FY22 baseline.
• The Board monitors progress against our Climate Transition Plan, which
sets out how the business plans to adapt as the world transitions to a low-
carbon economy.
69
The Group complies with the Non-Financial Reporting requirements contained in sections 414CA and 414CB of the Companies
Act 2006. The below table outlines the Group’s position on non-financial and sustainability matters and identifies where the
information required is included in the report.
Reporting requirement Policies and Standards which govern the Group’s approach Additional information and risk management
Description of
businessmodel
N/a Business model pages 14 to 15
Non-financial KPIs N/a Key performance indicators pages 21 to 22
Stakeholders Group Data Protection Policies
Code of Conduct
Supplier Code of Conduct
Stakeholder engagement pages 66 to 69
s172 statement pages 66 to 69
Board activities page 83
Environmental, social and governance disclosures
pages 44 to 65
Task Force for Climate-related Financial Disclosures
(TCFD) pages 49 to 60
Employee engagement page 68
Technology security and data privacy page 62
Corporate Governance report pages 76 to 84
Audit Committee report pages 85 to 92
Environmental Environmental Policy Environmental, social and governance disclosure
pages 44 to 65
Climate-related
financial disclosures
Task Force on Climate-related Financial Disclosures Environmental, social and governance disclosure
pages 44 to 65
Employees Code of Conduct
Equality, diversity, inclusion and human rights policy
Flexible Working Policy
Health and Safety Policy
Health, Safety and Environment Integrated
Management System
Whistleblowing Policy
Environmental, social and governance disclosure
pages 44 to 65
s172 statement pages 66 to 69
Human rights Anti-Slavery and Human Trafficking Policy
Code of Conduct
Equality, diversity, inclusion and human rights policy
Human rights page 71
Social matters Anti-Slavery and Human Trafficking Policy Sustainability disclosure pages 44 to 65
Directors’ report pages 118 to 120
Anti-corruption
andanti-bribery
Anti-Bribery and Anti-Corruption Policy (which
includes clauses on hospitality, gifts, political
involvement and political expenditure and charitable
donations)
Anti-Money Laundering Policy
Conflict of Interest Policy
Fraud Prevention Policy
Tax Strategy
Anti-bribery and anti-corruption, page 71
Principal risks and
impact on the business
N/a Risk management pages 35 to 41
Principal risks pages 37 to 40
Business model pages 14 to 15
Audit Committee report pages 85 to 92
Non-financial and sustainability information statement
70
Across the Group, policies and codes of conduct are in place
toensure consistent governance on a range of issues. For the
purposes of the Non-Financial Reporting requirements, these
include, but are not limited to, the following.
People
The Group understands that its behaviour, operations and how
ittreats employees all have an impact on the environment and
society. It recognises the importance of health and safety and
thepositive benefits to the Group.
The Group has a Health, Safety and Environment Integrated
Management System which is communicated to all employees
through a handbook, which is regularly reviewed and updated.
ACode of Conduct applies to all employees and sets out the
Group’scommitment to:
• Behave ethically.
• Comply with relevant laws and regulations.
• Do the right thing.
Disclosure concerning employment
ofdisabledpersons
We give full and fair consideration to applications for employment
by the Company made by disabled persons, having regard to
theirparticular aptitudes and abilities. We make reasonable
adjustments during the application process as well as during
employment. We are also committed to continuing employment of,
and for arranging appropriate training for, employees who have
become disabled whilst employed by the Company. Training,
development and promotion opportunities are provided for all
employees, with learning and development provided in flexible
and accessible ways.
Human rights
The Group’s Code of Conduct confirms that it respects and upholds
internationally proclaimed human rights principles as specified in
the International Labour Organisation’s Declaration on
Fundamental Principles and Rights at Work (ILO Convention) and
the United Nations’ Universal Declaration of Human Rights. The
Group’s Procurement Policy outlines how it procures goods and
services. In addition, the Group has an Anti-Slavery and Human
Trafficking Policy which applies to both suppliers and employees.
Online training is provided to all employees, including part-time
employees and contractors, on issues of modern slavery.
The Group is committed to implementing and enforcing effective
systems and controls to ensure modern slavery is not taking place
anywhere in its own business or in any of its supply chains.
The Group publishes its Modern Slavery Act Transparency
Statement annually and this, together with previous statements,
can be viewed on the Group’s corporate website at
www.moonpig.group.
Data protection
As a data-driven business, the Group is committed to respecting
and protecting the privacy and security of personal information.
The Group’s Privacy Statement governs how it collects, handles,
stores, shares, uses and disposes (including timely deletion) of
information about people, whether they are customers, employees
or people in the Group’s supply chain. The Group does not rent,
sell, or provide personal data to third parties for purposes other
than completing transactions or providing our services. Data
Protection Policies are a key element of corporate governance
within the Group. The Group’s privacy notices, for both its
corporate website and its consumer websites, are available
atwww.moonpig.group.
Anti-bribery and anti-corruption
The CFO is the Board member with responsibility for executive
oversight of anti-bribery and anti-corruption. The Group has an
Anti-Bribery and Anti-Corruption Policy, a Conflict ofInterest Policy,
an Anti-Money Laundering Policy and Fraud Prevention Policy, as
well as aCode of Conduct. Each policy incorporates the Group’s
key principles and standards, governing business conduct towards
key stakeholder groups. The Anti-Bribery and Anti-Corruption Policy
is supported by clear guidelines and processes for giving and
accepting gifts and hospitality from third parties.
Whistleblowing
The Group’s Whistleblowing Policy is supported by an external,
confidential reporting hotline which enables employees to raise
concerns in confidence. Any reported issues will be reported to
thefull Board and handled in the first instance by the Company
Secretary, with support from the Chair of the Audit Committee
and,where appropriate, remedial actions taken. Details of any
whistleblowing reports received are set out on page 77. Employees
receive annual training on our whistleblowing policy and posters
advertising the service are displayed in all locations.
Tax strategy
The Group is committed to acting with integrity and transparency
inall tax matters. The Group undertakes tax planning only where it
supports genuine commercial activity and in doing so is committed
to remaining compliant with all relevant tax laws and practices.
Acopy of the Group’s tax strategy can be accessed on the Group’s
corporate website at www.moonpig.group.
Dividend policy
The Company's dividend policy, which has remained unchanged,
commits the Company to maintaining robust dividend cover of 3x
to 4x in the medium term, with dividends growing at least in line
with Adjusted earnings per share. The Company may revisit its
dividend policy infuture.
The Strategic report was approved by the Board of Directors and
signed on its behalf by:
Catherine Faiers
Chief Executive Officer
24June 2026
71
Kate Swann
Chair
Catherine Faiers
Chief Executive Officer
Andy MacKinnon
Chief Financial Officer
David Keens
Senior Independent
Non-Executive Director
Appointed Appointed Appointed Appointed
Kate joined the Group as
Chair in August 2019 and
was appointed to the Board
in January 2021. She is also
the Chair of the Nomination
Committee.
Catherine is the Chief
Executive Officer of the
Group, having been
appointed on 2 March 2026.
Andy is the Chief Financial
Officer of the Group, having
held the role since January
2019. Andy was appointed
to the Board at
incorporation on 23
December 2020.
David joined the Board as an
Independent Non-Executive
Director in January 2021.
David is the Senior
Independent Non-Executive
Director, Chair of the Audit
Committee and a member
ofthe Nomination and
Remuneration Committees.
Background and
experience
Background and
experience
Background and
experience
Background and
experience
Kate has more than 30 years
of experience leading
businesses, having held
many senior positions
throughout her career. She
was Chair of Beijer Ref AB
from 2021 to 2026, Chair of
Secret Escapes from 2019 to
2021 and was previously
Chancellor of the University
of Bradford.
She has extensive listed
company experience,
having served as the Chief
Executive Officer of SSP
Group from 2013 to 2019
and of WH Smith from 2003
to 2013. Prior to this, Kate
held roles as Managing
Director of Homebase and
of Argos.
Kate holds a Bachelor of
Science with honours in
Business Management from
the University of Bradford
and, in 2007, was awarded
an honorary doctorate from
the University of Bradford.
Catherine brings a wealth of
experience in e-commerce
and public companies, with a
proven track record of leading
customer-focused digital,
data, and technology
businesses.
Prior to joining Moonpig
Group, Catherine was Chief
Operating Officer at
Autotrader Group plc, Chief
Operating Officer at Addison
Lee, Corporate Development
Director at Trainline and a
Director at Close Brothers
Corporate Finance.
Catherine holds a Bachelor’s
degree with honours in
Economics from the University
of Durham and is a Chartered
Accountant, training at PwC.
Andy has extensive
operational and financial
leadership experience in e-
commerce, having previously
held roles as Chief Financial
Officer of Wowcher, an online
consumer business, from 2015
to 2018 and as Chief Financial
Officer of The LateRooms
Group, an online travel
agency, from 2012 until 2015.
Prior to that, he worked at
Shop Direct Group (now The
Very Group).
Andy spent his early career
working in corporate finance
with professional service firm
Deloitte and at HSBC’s
investment banking division.
Andy holds a Bachelor of
Science with honours in
Management Sciences from
the University of Manchester
and has, since 2009, been a
Fellow of the ICAEW, having
qualified as a Chartered
Accountant with KPMG in
1999.
David brings a breadth of
experience in online,
consumer-facing businesses,
together with core skills in
finance. He was Senior
Independent Director and
Chair of the Audit
Committee of Autotrader
Group from 2015 until 2024.
David was Independent
Non-Executive Director and
Chair of the Audit
Committee of J Sainsbury
from 2015 until 2021. He was
formerly Group Finance
Director of NEXT from 1991 to
2015 and Group Treasurer
from 1986 to 1991.
Previous management
experience also includes
nine years at the
multinational food
manufacturer Nabisco and,
prior to that, seven years in
the accountancy profession.
David is a member of the
Association of Chartered
Certified Accountants and of
the Association of Corporate
Treasurers.
Current external
appointments
Current external
appointments
Current external
appointments
Current external
appointments
Listed appointments: None.
Other appointments:
Chair of IVC Evidensia,
Parques Reunidos, Europa
Biosite and Lomond Group.
Listed appointments: Non-
Executive Director and Chair
of the Sustainability
Committee at Allegro.eu
Group.
Other appointments: None.
Listed appointments: None.
Other appointments: None.
Listed appointments: None.
Other appointments: Non-
Executive Director, SID and
Audit Committee Chair at the
Angling Trust.
Board of Directors
72
Susan Hooper
Independent
Non-Executive Director
Niall Wass
Independent
Non-Executive Director
ShanMae Teo
Independent
Non-Executive Director
Appointed Appointed Appointed
Susan joined the Board as
an Independent Non-
Executive Director in January
2021. Sheis the Chair of the
Remuneration Committee,
DNED for workforce
engagement, and oversees
sustainability matters. She is a
member of the Audit and
Nomination Committees.
Niall joined the Board as an
Independent Non-Executive
Director in January 2021.
Heis a member of the
Audit,Nomination and
Remuneration Committees.
ShanMae joined the Board
as an Independent Non-
Executive Director on 27 June
2022. She is a member of
the Audit, Nomination and
Remuneration Committees.
Background and
experience
Background and
experience
Background and
experience
Susan has broad non-
executive experience. She
has a focus upon the
Customer and Sustainability.
Susan has previously been a
Non-Executive Director of
Eurowag plc, Affinity Water,
The Rank Group plc, Wizz
Air plc, Whitbread plc, the
Department for Exiting the
European Union and Chair
of Tangle Teezer and
Caresourcing. Prior to this,
she was Managing Director
of British Gas Residential
Services and Chief Executive
of Acromas Group’s travel
division. She has also held
senior roles at Royal
Caribbean International,
AvisEurope, PepsiCo
International, McKinsey & Co
and Saatchi & Saatchi.
Susan holds Bachelor’s and
Master’s degrees in
International Politics and
Economics from Johns
Hopkins University.
Niall has deep experience in
the online consumer business
space both as an executive,
investor and now as a Chair
and NED. He is currently
Chair of several growth stage
tech businesses, as well as
previously Chair of Glovo
(sold to Delivery Hero), and
Trouva (sold to Made). Niall
was previously a Non-
Executive Director at Koru
Kids. He was also previously
a Partner at Atomico, a pan-
European venture capital
fund, leading consumer
investments and remains
anadviser there.
In his executive career, Niall
spent over 15 years as a
CEO, COO and SVP in
early-stage tech-enabled
consumer businesses, such
as Betfair (now Flutter
Entertainment). His last
executive role was as part of
the Executive Team at Uber,
leading the international
business into 50 countries.
ShanMae has extensive
experience in driving growth
through executive and
investor roles. She is
currently CFO at QIMA
1
.
Prior to that, she was CFO at
Climate Impact Partner,
Third Bridge Group and the
Ambassador Theatre Group.
She has over ten years of
experience as a private
equity and venture capital
investor at Providence Equity
Partners and M/C Venture
Partners, focusing on
consumer, media, and
technology sectors.
Prior to that, she held roles
in strategy consulting and
investment banking at Bain
& Company and Salomon
Smith Barney.
ShanMae holds a Bachelor
of Science degree in
Accounting and Finance
from Boston College and
anMBA from INSEAD.
Current external
appointments
Current external
appointments
Current external
appointments
Listed appointments:
Non-Executive Director, SID
and Remuneration
Committee Chair at Naked
Wines plc.
Other appointments:
Non-Executive Director of
Uber Britannia. Co-founder
and SID of Chapter Zero
Limited and Advisory Board
member of Prosper UK.
Listed appointments: None.
Other appointments:
Chair at Much Better
Adventures, Vay.io, Veezu
and World of Books Group.
Listed appointments: None.
Other appointments:
None.
73
1 Not a statutory director.
A commitment to maintaining high
standardsof corporate governance.
On behalf of the Board, I am pleased to present the Group’s
corporate governance statement for the year ended 30 April 2026.
This report describes the key features of the Group’s governance
framework and explains how the Board has applied the principles
of, and complied with, the UK Corporate Governance Code 2024
(the “Code”) throughout the year under review.
Code compliance
The Board is committed to maintaining high standards of corporate
governance. We have a clear and effective governance structure,
which ensures that the Board and the business act responsibly in
decision-making, risk management and delivery of the Group's
strategic objectives. We have applied the principles of the Code
and complied with all relevant and applicable provisions
throughout the year under review.
Provision 29 of the Code did not apply to the Company during the
year, but will apply to the Group from 1 May 2026. We have
undertaken preparatory work during FY26 (see page 90) and will
report fully on implementation in next year's annual report.
Culture and purpose
The Board sets the tone and culture for the Group and the
standards expected of its people. The Group has a clear purpose
focused on creating better, more personal connections between
people. This is underpinned by a dynamic growth culture that
promotes high performance, employee engagement and inclusion.
Our corporate values are described in the corporate governance
statement on page 76.
Board diversity
Board appointments are based on merit, with due regard to the
benefits of diversity and the need to maintain an appropriate
balance of skills, experience and knowledge. The Board’s Diversity
Policy, which applies to the Board, its Committees, the Group
Leadership Team and their direct reports within the Extended
Leadership Team, can be accessed on the Group’s website at
www.moonpig.group.
I am pleased to report that as at 30 April 2026 and the date of this
report, the Board meets or exceeds all three UK Listing Rules’
diversity targets. Women represent 57% of the Board (target: at
least 40%); two senior Board positions are held by women by virtue
of my position as Chair and Catherine Faiers' role as CEO (target:
at least one); and one Board member is from an ethnic minority
background (target: at least one).
We value having a diverse and balanced Board and the benefits
of diversity will continue to be a consideration in any future Board
recruitment.
Succession planning
Effective succession planning for both the Board and senior
management is vital to the Company’s long-term success. We
operate a formal and ongoing succession planning process to
ensure continuity, stability and leadership capability.
During the year, the Board and Nomination Committee led
thesearch for a new Chief Executive Officer, resulting in the
appointment of Catherine Faiers to succeed Nickyl Raithatha,
whoresigned during the year and stood down from the Board
on31 December 2025.
Succession planning for those Non-Executive Directors appointed
around the IPO in 2021 continued alongside the recent search and
appointment of the new CEO. The Committee will continue to
consider Non-Executive Director tenure with a view to establishing
a more balanced profile overtime.
Board performance review
The outcomes from our most recent internally-facilitated Board
andCommittee performance reviews were discussed at a Board
meeting in March 2026, together with progress against actions
from prior years’ reviews. A summary of these outcomes is set out in
the Corporate governance statement on pages 81 to 82. The last
externally-facilitated performance review was conducted in FY24
and we intend to conduct an externally-facilitated review in FY27.
2026 Remuneration Policy
The Remuneration Committee Chair has engaged with
shareholders as part of the triennial review of its Remuneration
Policy ahead of the new policy being brought to shareholders for
approval at the 2026 AGM. The proposed changes set out on
page 102 are limited in nature, consistent with evolving market
practice and intended to provide flexibility should their practice
become more commonly adopted. No immediate changes to the
operation of the policy are planned.
Stakeholder engagement
The success of the Group’s strategy is reliant on stakeholder
engagement. The Board considers the impact on stakeholders
inkey decision-making discussions. A review of stakeholder
engagement can be found in the Strategic report on pages 66
to69.
Annual General Meeting
The 2026 AGM is scheduled to take place at 10:00 am on
16September 2026 and will be held at the offices of RBC Europe
Limited, 100 Bishopsgate, London EC2N 4AA.
Details of the resolutions and the business of the meeting are
setoutin the Notice of Meeting. The Board encourages all
shareholders to vote on the resolutions whether or not they intend
to attend themeeting.
Kate Swann
Non-Executive Chair
24June 2026
Chair's corporate governance introduction
74
Board leadership and Company purpose See page 76 Operation of the Board See page 83
Division of responsibilities See page 79 Audit, risk and internal control See page 85
Composition, succession and evaluation See page 81 Remuneration See page 99
The Board
• Sets the Group’s purpose, values and strategy and satisfies itself that these are aligned with culture.
• Provides leadership, promoting long-term sustainable success and shareholder value creation.
• Oversees the Group’s risk management and internal control framework.
• The roles of the Chair, Executive and Non-Executive Directors and the Company Secretary are set out in
the corporate governance statement.
Board
Committees
• The Board delegates certain matters to its three permanent Committees (Audit, Nomination and
Remuneration), the terms of reference of which can be accessed at www.moonpig.group.
Audit
Committee
• Reviews and reports to the Board on the Group’s financial reporting, internal control, whistleblowing,
internal audit and the independence and effectiveness of the external auditors.
Audit Committee report – pages 85 to 92
Nomination
Committee
• Reviews the structure, size and composition of the Board and its Committees and makes
recommendations to the Board. Reviews diversity, talent development and succession planning.
Nomination Committee report – pages 93 to 98
Remuneration
Committee
• Responsible for all elements of the remuneration of the Executive Directors, the Chair and the Group
Leadership Team. Also reviews workforce remuneration policies and practices.
Remuneration Committee report – pages 99 to 117
Group Leadership
Team
• Supports the CEO in the development and delivery of strategy.
• Responsible for day-to-day management of the Group’s operations.
• Comprises the Executive Directors and the CEO's direct reports who are specified as members.
To assist the Board in discharging its obligations relating to monitoring the existence of inside information and its disclosure, the Group has
aDisclosure Committee which is convened on an ad hoc basis as required. The Committee has a quorum of two and its current members
are Kate Swann, David Keens, Catherine Faiers and Andy MacKinnon.
The Group has a delegation of authority framework in place, which ensures that decisions are taken at the appropriate level and supports
the effective management of the Group. The delegation of authority framework includes a schedule of Matters Reserved for the Board.
TheMatters Reserved for the Board and the Terms of Reference of the three permanent Board Committees can be accessed at
www.moonpig.group.
Governance framework
75
We always strive to simplify
both what we do and how
we do it. That means that we
focus on the things that will
have the most impact, figure
out the simplest way to
deliver them and don’t ever
over-complicate things.
We take ownership, deliver
on our promises and
continuously strive to raise
the bar in everything we do.
We don’t just meet our goals,
we exceed them – and we’re
always thinking five steps
ahead to figure out how we
can increase our impact
even further.
When we see opportunities,
big or small, we grab them.
Our strong judgement and
the knowledge that others
have our back means we
feel confident to take risks.
Being brave comes in all
shapes and sizes; sometimes
it’s “just” speaking up or
giving a colleague some
feedback that you know will
help them grow. It’s about
challenging, getting
involved and making
yourselfheard.
We do what’s right to help
everyone thrive – not what
feeds our ego. We think
beyond the boundaries of
our immediate team and call
on others to make magic
happen across teams.
Wehave deep levels of trust
with one another and share
information generously, but
never excessively. We win
together because we think of
the “we” before the “I”.
A governance framework that complies
with theUKCorporate Governance Code.
Board leadership and company purpose
Purpose, values and culture
The Board is responsible for setting the Group’s purpose, values and strategy and ensuring alignment with the Group’s culture. This is
reflected in an entrepreneurial, high-performance, growth-oriented culture with high inclusivity. Our culture is what makes Moonpig
Group a great place to work and attracts talent to the business. Our culture also sets our approach to engaging with ourstakeholders.
Corporate governance statement
76
Our purpose
We exist to create shared moments that matter.
Executive management continues to embed our values across the business. For prospective and new employees, the four values are acore
element of the Group’s candidate attraction, hiring and onboarding activities, whilst for existing employees they are embedded in recognition
programmes, for instance “values shout outs” in "All Hands" meetings and in the performance appraisal and management processes.
The Board uses a variety of methods to assess and monitor the Group’s culture and how the desired culture has been embedded, which include:
• Reviewing the results of the twice-annual employee
engagement survey carried out by executive management.
Inthe longer survey carried out in October 2025, employees
were asked whether they agreed that "I believe our Company
values match our culture”, to which 71% (October 2024: 72%)
responded positively.
• Reviewing culture KPI data including employee turnover,
vacancies and promotions.
• Reviewing whistleblowing reports, where these arise. During
FY26, one whistleblowing report (FY25: one) was reported
through our external whistleblowing hotline. The Company
Secretary investigated the allegations made, with oversight
from the Audit Committee Chair. No evidence was provided to
support the allegations. The outcome was reported to the Board.
• As part of an open and transparent culture, the Board has
access both to the Group Leadership Team and to employees
at all levels and makes its own assessment of the culture from
seeing employees in Board presentations, from other meetings
with employees and from spending time in the Group’s open-
plan working environment.
• During the year, the Audit Committee Chair met one-on-one
with members of the Finance and Legal leadership team.
• In addition, part of the role of the DNED is understanding how
culture is manifested by the employee population and bringing
the views of employees back to the Boardroom. During the year
the DNED met in person with employees in Almere and Tamworth
and attended several "All Hands" meetings as an observer.
• During the financial year, the Group has incurred nil (FY25:nil)
fines associated with violations of bribery, corruption, or anti-
competitive standards.
Workforce engagement
Day-to-day workforce engagement is the responsibility of executive management. Alongside this, the Board also engages with employees
throughout the year and keeps engagement mechanisms under review to ensure they remain effective. The current arrangements are
asfollows:
DNED engagement
There is a clearly defined
programme for workforce
engagement by the Designated
Non-Executive Director for
workforce engagement (DNED).
• Susan Hooper is appointed as the DNED in accordance with the Code and has held this role since
2021. An annual programme of workforce engagement meetings enables the DNED to meet with
employees across various locations.
• During the year the DNED met with employee groups at two sites. These informal sessions
provided the opportunity for employees to raise matters important to them and enabling the DNED
to assess how effectively the Company’s culture is embedded across the business. Feedback from
these meetings was shared with the Board, providing insight into issues of particular relevance to
fulfilment centre employees.
• The DNED also met with the People Director to review the output from employee engagement surveys.
• The DNED occasionally joins employee “All Hands” meetings as an observer.
• The Board regularly reviews the effectiveness of the workforce engagement activities to ensure
they continue to provide meaningful insight and add value to employees and the Board.
Wider Board engagement
The NEDs engage directly with
the workforce in ways that are
relevant and provide the full
Board with insight into employee
engagement.
• To ensure that all members of the Board have appropriate visibility of the Group's operations,
Group Leadership Team members regularly attend Board meetings and provide updates on their
areas of responsibility and the execution of the Group’s strategy.
• Individual NEDs engaged with employees at points during the year. These interactions
provideadditional insight to inform the Board's perspectives on workforce engagement and
succession planning.
• Kate Swann meets regularly with the Group Leadership Team to discuss financial performance.
• David Keens meets with leaders in the Finance and Legal team.
• Niall Wass meets with members of the Extended Leadership Team and with leaders in the
Product, Data and Technology teams.
• Susan Hooper meets quarterly with the Chief Operations Officer, who leads sustainability
implementation for the Group Leadership Team, to discuss progress against the Group’s
sustainability strategy and Climate Transition Plan.
Board oversight
The Board reviews twice-annual
engagement survey results as
part of its oversight of workforce
engagement and receives
regular feedback from
theDNED.
• Executive management commissions twice-annual, externally-facilitated employee engagement
surveys to ensure that employees are given a voice and that the business can act on employee
feedback. The Board uses these as one basis for assessing overall levels of workforce engagement.
• On average, across the two employee surveys that the Group carried out in the year, 74% of
employees were proud to work for the Group (FY25: 76%).
• The Group’s average overall employee engagement score for the two surveys decreased year-on-
year to 62% (FY25: 66%). Further information is provided on page 68.
77
Shareholder engagement
The Board maintains a clear understanding of the views of investors, through the following means:
Investor relations
The CFO is responsible for a
defined investor relations
programme that aims to ensure
that existing and potential
investors understand the Group’s
strategy and business.
• The Executive Directors make formal presentations on the half-year and full-year results which are
made available to all existing and potential shareholders on the Group’s investor relations website.
• The results presentations are followed by formal investor roadshows. There is also an ongoing
programme of meetings with investors, in response to both inbound and outbound requests. These
meetings cover topics including strategy, performance and sustainability matters, with care taken
to ensure that price-sensitive information is released to all shareholders at the same time.
• During FY26, the Executive Directors between them attended one-on-one shareholder meetings,
group meetings (including meetings hosted by equity research analysts) and investor conference
days. A combination of face-to-face and virtual meetings were held. A wide range of topics were
discussed, including CEO succession, strategy, business performance and capital allocation.
• The CFO liaises directly with analysts to obtain their feedback on investor sentiment. This includes
the ten sell-side analysts that maintained research coverage and published financial estimates
relating to the Group as at 30 April 2026 (30 April 2025: eleven).
Non-Executive
engagement
The Chair, the SID and the
committee chairs directly
engage with shareholders where
appropriate.
• The Chair, the SID and the Chairs of the three permanent Board Committees are each available
for meetings with major shareholders to discuss matters related to their areas of responsibility.
• The Chair engaged face-to-face and virtually with shareholders on CEO succession.
• Shareholders were consulted in early 2026 on the 2026 Remuneration Policy which is to be put to
shareholders for approval at the 2026 AGM.
• All Directors attended the 2025 AGM and were available to answer shareholder questions.
• Shareholders can provide information for sharing with the Board on particular topics or voting
policies via the Company Secretary.
Board oversight
The Board is kept informed of
the views and opinions of
shareholders and analysts.
• Directors receive investor relations updates from the CFO at each Board Meeting.
• The Company’s joint corporate brokers, J.P. Morgan Cazenove (JPM) and RBC Europe Limited
(RBC), attend several Board meetings each year at which they provide insight on investor
sentiment and feedback.
• The Board is provided with monthly share register analysis, market reports from the Company’s
corporate brokers and published equity research reports.
Corporate governance statement continued
78
Division of responsibilities
There is a clear division between executive and non-executive responsibilities. The roles of Non-Executive Chair and CEO are not held by
the same person. The division of role responsibilities between the Non-Executive Chair and the CEO is set out in a written statement that
has been approved by the Board and can be accessed at www.moonpig.group.
Non-Executive Chair
• Leads the Board and is responsible for the overall effectiveness of Board governance.
• Sets the Board’s agenda, with emphasis on strategy, performance and value creation.
• Ensures good governance.
• Shapes the culture of the Board, promoting openness and debate.
• Ensures the Board receives the information necessary to fulfil their duties.
Chief Executive Officer
• Develops strategies, plans and objectives for proposing to the Board.
• Runs the Group on a day-to-day basis and implements the Board’s decisions.
• Provides leadership to the Group Leadership Team and Extended Leadership team.
• Leads the organisation to ensure the delivery of the strategy agreed by the Board.
Chief Financial Officer
• Provides strategic financial leadership of the Group, runs the finance function and works
alongside the CEO in the day-to-day running of the Group.
• Has operational responsibility for risk management.
• Ensures the Group remains appropriately funded and capital structure is effectively managed.
• Responsible for investor relations.
Senior Independent Non-
Executive Director
• Acts as a sounding board for the Non-Executive Chair.
• Available to shareholders if they require contact both generally and when the normal channels
of Non-Executive Chair, CEO or CFO are not appropriate.
• Leads the annual evaluation of the Non-Executive Chair’s performance and the search for a new
Chair, when necessary.
Non-Executive Directors
• Demonstrate independence and impartiality.
• Bring experience and special expertise to the Board.
• Constructively challenge the Executive Directors.
• Monitor the delivery of the strategy within the risk and control framework set by the Board.
• Monitor the integrity and effectiveness of the Group’s financial reporting, internal controls and
risk management systems.
Company Secretary
• Responsible for advising the Board and assisting the Non-Executive Chair in all corporate
governance matters.
79
The Board’s Approach to Section 172
The Code requires the Board to understand the views of the Company’s key stakeholders and describe how their interests and the matters
set out in section 172 of the Companies Act 2006 (the “Act”) have been considered in Board discussions and decision-making. The Board’s
approach during FY26 to the matters set out in section 172 of the Act is summarised below. Our key stakeholder groups, the interests of
these key stakeholders and the Board’s approach to considering these interests are set out in the Strategic report on pages 66 to 69.
Section 172(1) of the Companies Act 2006 The Board’s approach Outcomes
(a) Long-term decision-
making
The Board maintains oversight
of the Group’s performance and
reserves to itself specific matters
for approval, including the
strategic direction of the Group,
M&A activity and entering
material contracts above set
thresholds.
• Agreed the Group’s strategy, which is set out on pages 16 to 17 of
this Report.
• Reviewed the Group’s risk management framework and
considered the Group’s principal risks (see pages 37 to 40).
• Approved the Group’s FY27 annual budget and three-year plan.
• Approval of the Group’s strategy
and financial plans provided a
clear framework for long-term
growth and capital allocation.
• Alignment of the three-year plan
with the risk framework enhanced
resilience and supported
sustainable value creation.
(b) Interests of employees
The success of the Group
depends upon a highly skilled
and motivated workforce and an
entrepreneurial and innovative
culture, set within structures
that provide fairness for all.
• Reviewed the Group’s Diversity strategy, including targets for the
representation of women and ethnic minorities in leadership roles.
• Approved an all-employee award under the Group’s SAYE
Scheme.
• Reviewed updates from the DNED on workforce engagement
activities.
• Received the results of employee engagement surveys.
• Enhanced Board understanding of
employee engagement and
alignment with Company culture.
• The Board will increase the
frequency of site visits from FY27 to
strengthen direct engagement
with employees.
(c) Fostering business
relationships with suppliers,
customers and others
The Group works with a
significant number and variety
of customers, suppliers,
providers and other third
parties. It is of great importance
that relationships with those
parties are appropriate.
• Reviewed presentations from members of the Group Leadership
Team on key business areas, including the impact of the Group’s
activities on customers, suppliers and partners.
• Reviewed customer NPS and actions taken to support
performance. The average for FY26 was maintained at 57 (FY25:
57).
• Considered and approved the Group’s Modern Slavery Statement.
• Discussed the Group’s progress in obtaining commitments to set
net zero reduction targets aligned with SBTi criteria from suppliers
covering 67% of its Scope 3 emissions by 30 April 2030.
• Enhanced Board oversight of key
stakeholder relationships.
• Improved understanding of
customer experience trends and
the actions being taken to support
performance.
• Increased Board focus on supply
chain sustainability including
progress against Scope 3
emissions targets.
(d) Impact of operations on
the community and the
environment
The Group seeks to ensure that it
provides a positive contribution
to the communities in which it
operates and to the environment.
• Monitored delivery against the Group’s revised Sustainability
strategy approved in April 2025.
• Maintained Board oversight of the
integration of environmental and
social considerations into the
Group's strategy and operations.
(e) Maintaining high
standards of business
conduct
The Board sets the Group’s
purpose, values and strategy
and satisfies itself that these
arealigned with the Group’s
culture. It oversees the Group’s
risk management processes and
internal control environment.
• Oversaw the Group's corporate governance framework, as
summarised on page 75.
• Complied with all relevant and applicable provisions of the UK
Corporate Governance Code 2024 throughout the year. Provision
29 of the Code did not apply for FY26, but has applied to the
Group, from 1 May 2026.
• Approved policies and procedures supporting corporate
responsibility and ethical conduct, including a new Fraud
Prevention Policy.
• Completed online compliance training modules and received
training from the Group’s legal advisers.
• Received updates on the Group's technology security.
• Received updates on corporate governance, culture and values.
• Strengthened oversight of
governance, risk management
and internal controls.
• Enhanced Board focus on ethical
standards and compliance,
supporting resilience to regulatory
and operational risks.
(f) Acting fairly between
members
The Board aims to understand
the views of shareholders and
toalways act in their best
interests.
• The CEO and CFO engaged with the Group’s shareholders
through meetings, calls and written communication.
• The Chair, Senior Independent Non-Executive Director (SID) and
Committee Chairs engaged with shareholders as appropriate.
• Held the AGM at a central London location, providing
convenient travel access for our shareholder base.
• Engaged with the ten largest shareholders on the proposed 2026
Remuneration Policy.
• Considered shareholder perspectives in Board discussions, including
in relation to the triennial remuneration policy review, CEO
succession, capital allocation and the Group’s sustainability strategy.
• Shareholder feedback informed
the Board's approach to strategy,
capital allocation and liquidity
management.
• The Group returned capital to
shareholders in FY26 through
dividends and continued share
repurchases, consistent with its
stated policies.
Corporate governance statement continued
80
Composition, succession and evaluation
Board composition
The Board comprises seven Directors: The Non-Executive Chair (whom the Board considers was independent on appointment), two
Executive Directors and four Independent Non-Executive Directors.
The Company regards each of the Independent Non-Executive Directors as “independent” within the meaning of the Code and free from
any business or other relationship that could materially interfere with the exercise of their independent judgement. Accordingly, the
Company complies with the Code recommendation that at least half the Board, excluding the Chair, should be independent.
The Nomination Committee reviews the independence of the Non-Executive Directors annually and has confirmed to the Board that it
considers each of the Independent Non-Executive Directors to be independent and the Non-Executive Chair to have been independent on
appointment, in accordance with the Code.
David Keens was SID and Chair of the Audit Committee of Autotrader Group plc from 2015 until 2024. Catherine Faiers was Chief
Operating Officer at Autotrader Group plc from 2019 until December 2025. The Nomination Committee considered whether this
overlapping period of board and executive service between 2019 and 2024 could be perceived to affect David Keens’ independence. The
Nomination Committee noted that there is no commercial relationship between the Group and Autotrader Group plc and there are no
reciprocal board appointments. The Committee concluded that David Keens’ independence of character and judgement was not affected
and confirmed that he remains independent.
Board and Committee membership and attendance
The membership of the Committees of the Board, Director tenure and attendance at scheduled Board and Committee meetings for FY26
are set out in the table below:
Name
1
Date of appointment
to the Board
Tenure as at 30April2026
(years) Board meetings
Audit
Committee
meetings
Remuneration
Committee
meetings
Nomination
Committee
meetings
Kate Swann 10 January 2021 6 years 6 months
2
10/10
3
N/a N/a 4/4
3
Catherine Faiers
1
2 March 2026 2 months 2/2
1
N/a N/a N/a
Andy MacKinnon 23 December 2020 5 years 4 months
2
10/10 N/a N/a N/a
David Keens 10 January 2021 5 years 4 months 10/10 4/4
3
4/4 4/4
Niall Wass 10 January 2021 5 years 4 months 10/10 4/4 4/4 4/4
Susan Hooper 10 January 2021 5 years 4 months 10/10 4/4 4/4
3
4/4
ShanMae Teo 27 June 2022 3 years 10 months 10/10 4/4 4/4 4/4
Nickyl Raithatha
1
23 December 2020 N/a 6/6
1
N/a N/a N/a
Average tenure as at 30 April 2026 4 years 7 months
1 The composition of the Board and its Committees are shown as at 30 April 2026, except for Nickyl Raithatha, who stood down from the Board on 31 December 2025.
His attendance is shown up to that date. Catherine Faiers was appointed on 2 March 2026. Her attendance is shown from the date of her appointment. For the two
Board meetings held where no CEO was in post, the CFO briefed the Board on matters usually covered by the CEO.
2 The following Board members previously served as Directors of the predecessor ultimate holding company, Kate Swann (since 23 October 2019) and Andy MacKinnon
(since 12 September 2019).
3 Indicates Chair of Board or relevant Committee.
4 The Disclosure Committee has been omitted from the above table as it meets only ad hoc, rather than on a scheduled basis.
Ad hoc conference calls and Committee meetings were also convened to deal with specific matters which required attention between
scheduled meetings.
Board evaluation
In January 2026 the Board undertook an internally facilitated review of its performance, together with that of its Committees, the Chair and
the individual Directors. Nickyl Raithatha and Catherine Faiers did not participate in this year's process as neither were in post at the time
of the review. Catherine Faiers was briefed on feedback from the evaluation as part of her induction.
The process was led by the Senior Independent Non-Executive Director (SID), supported by the Company Secretary. The review comprised
a structured programme of online questionnaires completed by all Directors, covering a broad range of matters including strategy,
purpose and culture, Board composition and effectiveness, risk management and accountability, stakeholder engagement, Board
dynamics and behaviours, and the effectiveness of each of the Board’s Committees. In addition, the SID conducted individual meetings
with each Director, excluding the Chair, to review the performance of the Chair and the effectiveness of the Board as a whole. Feedback
from these discussions was shared with the Chair. Responses from the questionnaires and interviews were collated on an anonymised
basis, with key themes and findings reported to the relevant Committees and to the Board to inform discussion and ongoing development.
81
The results of the evaluation show that the Board continues to be highly rated overall by its members. The table below provides an update
on the priorities for focus that were identified in the FY25 evaluation:
Forum Focus area Update as at 30 April 2026
Board Growth The Board has monitored the Company's delivery against its growth priorities,
ensuring alignment with shareholder interests.
Audit Committee Technology security The Audit Committee has provided oversight of technology security governance,
reviewing and challenging management's approach to identifying, mitigating and
managing technology securityrisks.
Audit Committee Provision 29
preparedness
The Committee has overseen and assessed management's execution of plans to
ensure compliance with Provision 29 from 1 May 2026, including the adequacy of
resources and timelines.
Nomination Committee Non-Executive succession
planning
Succession planning for those Non-Executive Directors appointed around the IPO
in 2021 was considered and would receive further attention following the
appointment of the new CEO.
The following priorities for focus were identified through this year’s evaluation:
Forum Focus area Priority for the year ahead
Board Management succession
planning
The Board will focus on succession plans for the Executive Directors and Group
Leadership Team.
Board Stakeholders The Board will increase its understanding of customer experience and peer
benchmarking.
Audit Committee Technology security The Committee will continue to monitor the evolution of the Group’s technology and
data security control environment and deepen its oversight of AI-related controls.
Audit Committee Provision 29
preparedness
The Committee will oversee implementation of Provision 29 through Internal Audit.
Remuneration Committee Remuneration policy
renewal
The Committee will ensure that the new Directors' 2026 Remuneration Policy to be
put to shareholders for approval at the 2026 AGM rewards performance and aligns
with investor interests.
Nomination Committee Non-Executive succession
planning
With the CEO transition now complete, the Committee will focus on succession
planning for those Non-Executive Directors who were appointed around the time of
the IPO in 2021.
As part of the annual Board evaluation, the Board considered the Chair’s time commitment and effectiveness in role. The Board concluded
that the Chair’s other professional commitments, including the new roles approved during the year, as referred to on page 84, do not
detract from her ability to fulfil her responsibilities as Chair of the Moonpig Group. Her management of time and priorities remains
effective, as evidenced by full attendance at Board and Committee meetings during the year. The Chair also continues to be highly
accessible outside formal meeting schedules and to engage regularly and constructively with the Executive Directors and the wider
management team. Accordingly, the Board remains satisfied that the Chair continues to devote sufficient time and attention to her role,
including her responsibilities as Chair of the Board and the Nomination Committee.
The time commitments of the other Directors were also considered as part of the review process. The Board concluded that each of the
Non-Executive Directors continues to allocate adequate time to fulfil their Board and Committee responsibilities and to demonstrate
ongoing commitment to their respective roles.
Following the evaluation, the Board determined that no immediate changes to the composition of the Board are required, however,
succession planning for those Non-Executive Directors appointed at the time of the IPO will be progressed in FY27. The findings of the review,
together with the composition of the Board and its Committees, will continue to inform the Board’s approach to succession planning.
In line with the Code recommendation that an externally facilitated review is undertaken at least every three years, it is anticipated that
the performance review for FY27 will be externally facilitated.
Corporate governance statement continued
82
Operation of the Board
Board activities in FY26
The Board makes decisions to ensure the long-term success of the Group whilst taking into consideration the interests of wider
stakeholders as required under section 172 of the Act. Board meetings are one of the mechanisms through which the Board discharges this
duty. Further information about the Board’s approach to section 172 is set out earlier in this section and further information on stakeholder
engagement is included on pages 66 to 69.
The following table sets out some of the Board’s key activities during FY26:
Strategy and
operations
• Held a Board strategy review day at which the Group’s strategy and the risks to that strategy were discussed.
• Reviewed strategic and operational performance at each Board meeting.
People and culture
• Received feedback from employee engagement surveys.
• Approved the updated Board Diversity Policy.
• Considered the Group’s culture and values.
• The DNED and other Non-Executive Directors met directly with employees throughout the year.
• The CEO and CFO attend “Group All Hands” meetings with employees.
Financial
• Reviewed trading updates and financial performance against budget.
• Approved the FY27 annual budget and three-year plan.
• Approved the Group’s trading updates, half year and full year results announcements.
• Approved audited financial statements for the year ended 30 April 2025.
• Approved payment of the interimdividend for FY26.
• Approved the Company’s share repurchase programme for FY27.
Governance
• Reviewed the Group’s compliance with the Code except for Provision 29 (see below).
• Received updates on work being taken to ensure compliance with Provision 29 of the Code
(whichdeals with the effectiveness of the Company’s risk management and internal control framework)
from FY27.
• Agreed the annual programme of business for the Board and each of the Committees.
• Undertook an internally-facilitated performance review of the Board, its Committees and the Chair’s
and individual Directors’ performance and time commitments.
• Reviewed the Committees’ Terms of Reference.
• Reviewed the internal systems of control.
• Received regular updates from the Company Secretary on governance matters.
• Received an update from the Group’s legal advisers.
Risk management
• Reviewed principal and emerging risks.
• Reviewed the Group’s sustainability risk register.
Investors and other
stakeholders
• Received reports and updates on investor relations activities.
• Reviewed the Group’s Sustainability strategy and progress to date in delivery against it.
• The CEO and CFO met regularly with existing and potential investors as part of a defined investor
relations programme, as set out on page 78.
• The Remuneration Committee Chair engaged with major shareholders on proposals for the 2026
Remuneration Policy that will be brought to shareholders for approval at the 2026 AGM.
• All Directors attended the AGM and were available to shareholders at that meeting.
Advice for Directors
All Directors have the right to have any concerns about the operation of the Board recorded in the minutes. All Directors may seek
independent professional advice in connection with their roles as Directors at the expense of the Company and have access to the advice
and services of the Company Secretary.
Election and re-election
The Company’s Articles of Association (Articles) specify that a Director appointed by the Board must stand for election at the first AGM
after such appointment and at each AGM thereafter every Director shall retire from office and seek re-election by shareholders. This is in
line with the Code, which recommends that Directors should be subject to annual re-election. All Directors will offer themselves for election
or re-election at the AGM.
83
Appointment, removal and tenure
The rules relating to the appointment and removal of Directors are set out in the Company’s Articles.
Non-Executive Directors are appointed for a term of three years, subject to earlier termination, including provision for early termination
byeither the Company or by the individual on three months’ notice, or with immediate effect if not elected or re-elected by shareholders at
the AGM. AllNon-Executive Directors serve based on letters of appointment, which are available for inspection at the Company’s
registered office and at the AGM.
Following the completion of the CEO succession process, the Nomination Committee will focus in FY27 and beyond on succession planning
for the Non-Executive Directors to maintain an appropriate balance of skills, experience and independence on the Board (see page 98 for
further information).
The Nomination Committee also maintains both contingency and long-term succession plans for the Executive Directors and the Group
Leadership Team. These plans are kept under regular review and are informed by the findings of the annual Board evaluation (see page
81), supporting leadership continuity, effective risk management and the long-term sustainable success of the Group.
Conflicts of interest
In accordance with the Company’s Articles, the Board has a formal system in place for Directors to declare conflicts of interest and for such
conflicts to be considered for authorisation. The register of Directors’ external appointments is reviewed at each Board meeting. Any
external appointments or other significant commitments of the Directors require the prior approval of the Board. The Board is comfortable
that the external appointments of the Chair and the Independent Non-Executive Directors do not create any conflict of interest and believes
that this experience enhances the capability of the Board. Catherine Faiers is a Non-Executive Director of Allegro.eu Group. The Board
approved that Catherine could continue with this existing directorship as there was no conflict of interest. The Remuneration Committee
approved that Catherine may retain the remuneration from this appointment.
The Board considers proposed external appointments in advance to ensure that there are no conflicts of interest and that Directors retain
sufficient time to devote to the Group. Appointments considered during the year included: (i) Kate Swann's appointments as Chair of
Europa Biosite and Chair of Lomond Group; (ii) David Keens' appointment as a non-executive director, SID and Chair of the Audit
Committee of the Angling Trust; (iii) Susan Hooper's appointments as non-executive director, SID and Chair of the Remuneration
Committee of Naked Wines plc, and member of the Advisory Board for Prosper UK; and (iv) ShanMae Teo's appointment as CFO of QIMA.
The Board concluded that each Director would continue to have sufficient time to devote to Moonpig Group.
All Non-Executive Directors are required to devote sufficient time to meet their Board responsibilities and demonstrate commitment to their
role. The time commitment and external appointments of each Non-Executive Director was considered prior to their appointment to
determine that it was appropriate, and is kept under review. The letters of appointment for each Non-Executive Director specify the time
commitment expected of them and contain an undertaking that they will have sufficient time to meet the expectations of their role.
During the year, Kate Swann stepped down as Chair of Beijer Ref and Niall Wass stepped down as Chair of Job and Talent Holding Limited.
The time commitment and external appointments of the Chair and of each Non-Executive Director is reviewed as part of the annual Board
evaluation and this year’s review concluded that there were no conflicts of interest and that they each continued to devote sufficient time
to their role. No instances of overboarding were identified.
Audit, risk and internal control
The Board accepts responsibility for determining the nature and extent of the significant risks it is willing to take in achieving its strategic
objectives and monitors and reviews the effectiveness of the Company’s risk management and internal control systems. Further information
isset out in the Audit Committee report and in the risk management section of the Strategic report.
On 17 March 2026, the Audit Committee completed its annual reassessment of risk management and internal control systems and this was
considered in detail and approved by the Board.
Remuneration
The Remuneration Policy has been updated following its triennial review and is being brought to shareholders for approval at the 2026
AGM. The proposed changes are set out on page 102. The Directors’ remuneration report describes the policies and practices in place to
ensure that the Group’s leadership is motivated to deliver long-term sustained growth. The work of the Remuneration Committee is also
described in the Directors’ remuneration report, which is set out later in this Governance section on pages 99 to 117.
Kate Swann
Chair
24June 2026
Corporate governance statement continued
84
The Audit Committee has monitored the
integrity of financial reporting, internal
controls and the effectiveness of the
internal and external auditors.
Overview
• The Audit Committee (Committee) comprises four
Independent Non-Executive Directors.
• David Keens and ShanMae Teo are considered by
theBoard to have recent and relevant financial
experience. All members bring relevant commercial
andoperating experience.
• The Committee met four times during the year.
• The CEO, CFO, Chair of the Board, members of
management, internal auditors and external auditors
attend meetings by invitation.
• The Committee meets separately with theexternal auditors
and internal auditors without management present.
Main Committee activities during FY26
• Reviewed and recommended the financial statements for
the year ended 30April 2025.
• Reviewed key areas of financial judgement and ensured a
consistent approach has been applied.
• Approved the external audit plan and fee and reviewed
the effectiveness of PricewaterhouseCoopers LLP as
external auditors.
• Approved the internal audit plan and reviewed the
effectiveness of KPMG LLP as internal auditors.
• Oversaw the implementation of enhanced internal control
processes in preparation for compliance with Provision 29
ofthe UK Corporate Governance Code 2024.
• Assisted the Board in its review of the effectiveness of
theGroup’s risk management framework, including
theconsistency of its application across Moonpig, Greetz
andExperiences.
• Reviewed the Group’s fraud risk assessment and the
effectiveness of anti-fraud controls and whistleblowing
arrangements, including in response to the new 'failure to
prevent fraud' offence introduced in September 2025.
• Reviewed the Group's assessment of principal and emerging
risks and uncertainties.
• Reviewed the Committee's own performance.
Committee focus areas for FY27
• Review and recommend the financial statements for the
year ended 30April 2026.
• Discuss key areas of financial judgement and estimates
used by management.
• Oversee the first year of compliance with Provision 29 of
the UK Corporate Governance Code 2024.
• Assist the Board in its review of the effectiveness of the
Group’s risk management and internal control systems.
• Review the principal and emerging risks identified by
management and mitigating actions.
• Review the performance and independence of the
external auditors.
• Review the performance of the internal auditors and
monitor progress against the internal audit plan.
Committee member Meetings attended
David Keens (Chair of the Committee
andSenior Independent NED) 4/4
Susan Hooper (Independent NED) 4/4
Niall Wass (Independent NED) 4/4
ShanMae Teo (Independent NED) 4/4
For more information on the Committee’s Terms of Reference
visit www.moonpig.group.
Audit Committee report
85
Dear shareholders,
I am pleased to present the Audit Committee’s report for the year
ended 30 April 2026, which summarises the Committee’s key
activities and how we have supported the Board in fulfilling its
responsibilities, including our review of this Annual Report.
The Committee comprises the four Independent Non-Executive
Directors: David Keens, Susan Hooper, Niall Wass and ShanMae
Teo. Collectively, the Committee brings a wide range of
commercial and operational experience, with ShanMae Teo and
myself also fulfilling the requirement for at least one member to
have recent and relevant financial experience. Biographies of all
members are set out on pages 72 to 73.
Our internal audit function is outsourced to KPMG LLP, which
continues to provide specialist support through a risk-based rolling
programme aligned to the Group’s principal risks. During the year,
we assessed the effectiveness of the internal audit function,
including the quality of reporting, insights provided and progress
against the agreed internal audit plan. We remain satisfied that
KPMG LLP provides appropriate expertise, independence and
challenge, and that the internal audit arrangements are effective.
Representatives from KPMG LLP and the Group’s external auditors,
PricewaterhouseCoopers LLP, attended all four Committee
meetings held during the year. The Chair of the Board, the CEO,
CFO and members of management attended by invitation.
Our responsibilities include overseeing the integrity ofthe Group’s
financial reporting, the effectiveness of the risk management and
internal control framework and the independence, objectivity and
effectiveness of both external and internal audit. During FY26, our
focus included:
• Reviewing the assumptions and methodology applied
inassessing the carrying value of goodwill.
• Assessing the Group's technology and data security posture,
including detection and response capabilities, data protection,
IT business continuity and disaster recovery.
• Overseeing the development and testing of the Group's
material controls framework in preparation for compliance with
Provision 29 of the Code.
• Approving the internal audit programme, which in FY26 was
designed to provide assurance over technology and data
security, as well as the Group's material controls framework.
We reviewed the content of this Annual Report and are satisfied
that it is fair, balanced and understandable.
This Audit Committee report should be read in conjunction with the
external auditors’ report starting on page 122 and the Moonpig
Group plc financial statements in general.
We will continue to focus on readiness for reporting under
Provision 29 of the UK Corporate Governance Code 2024,
including the implementation, documentation and testing of the
material controls framework ahead of the Board's first statement of
effectiveness in the FY27 Annual Report and Accounts. We will also
maintain focus on key areas of judgement in financial reporting
and the continued development of the Group’s risk management
and internal control framework.
Following the external audit tender completed in FY24, which
resulted in the reappointment of PricewaterhouseCoopers LLP from
FY26, the Committee oversaw the appointment of a new external
audit partner, Katherine Birch-Evans. The Committee is satisfied
that the transition was well managed, with audit quality and
independence maintained throughout. Shareholders will vote at
the 2026 AGM on the Board's recommendation to reappoint
PricewaterhouseCoopers LLP as the Group's external auditors for
FY27.
Audit Committee report continued
86
Financial reporting
The primary role of the Committee in relation to financial reporting is to review and monitor the integrity of the financial statements,
including annual and half-year reports and any other formal announcement relating to the Group’s financial performance.
The Committee assessed the accounting principles and policies adopted in the Group's FY26 financial statements and whether
management had made appropriate estimates and judgements. In doing so, the Committee discussed reports from management and
inquired into judgements made. The Committee reviewed the reports prepared by the external auditors on the FY26 Annual Report.
Anexplanation of the accounting policies is included in the Group's FY26 financial statements on pages 135 to 142.
In respect of the Group's FY26 financial statements, the Committee, together with management, considered the areas of significant
financial statement risk, judgement and estimates described below.
Assessment of impairment
The Group performed its annual test for impairment
of goodwill allocated to the Greetz and Experiences
CGUs at 30 April 2026 using value in use models
based on Board-approved forecasts.
No impairment was identified for the Greetz CGU,
with significant headroom and no reasonably
possible changes in assumptions that would give
riseto impairment.
No impairment was recognised for the Experiences
CGU. The rate of revenue contraction moderated
across the year, with the rate of decrease improving
from 8.9% in H1 to 1.9% in H2. This was accompanied
by cost base reductions implemented during the year.
The assessment remains a key area of judgement, with
sensitivity analysis indicating a major source of
estimation uncertainty, with a significant risk of
resulting in material adjustment to the carrying
amount in future periods.
Separately, the Company assessed the carrying value
of its investment in subsidiaries in the Company
financial statements, as the Company's net assets
exceeded the Company’s market capitalisation at
30April 2026. No impairment was recognised.
The impairment assessments are sensitive to the
assumption relating to revenue growth, whilst the
Parent Company impairment assessment is also
sensitive to the discount rate. Judgement is also
required to determine appropriate sensitivity
scenarios that capture plausible changes in these key
assumptions.
With respect to both goodwill recognised in the consolidated financial
statements and the carrying amount of the investment in the parent company
financial statements, the Committee:
• Reviewed the impairment assessments for each CGU and the Company’s
investment in subsidiaries.
• Challenged the key assumptions used in the value in use models, including
revenue growth rates and discount rates and assessed their consistency with
Board-approved budgets, historical performance and external market data.
• Considered revenue trends in the Experiences CGU together with cost base
reductions implemented during the year, to evaluate whether
management's assessment of value in use was consistent.
• Reviewed the sensitivity analysis prepared by management, including
downside scenarios aligned to the viability statement, and assessed
whether these appropriately reflected reasonably possible changes in
keyassumptions.
• Reviewed the disclosures in the financial statements, including the
identification of the impairment assessment as a key source of estimation
uncertainty and the quantification of sensitivities.
In respect of the carrying amount of the Parent Company investment, the
Committee considered whether the Group’s market capitalisation of £642.1m as
at 30 April 2026 – being lower than the Company’s net assets of £798.3m and
the carrying value ofthe investment in subsidiaries of £845.5m – constitutes
evidence of impairment.
The Committee reviewed management’s impairment assessment, including the
determination of the recoverable amount of the investment in subsidiaries, and
was satisfied that the recoverable amount exceeded its carrying value.
Accordingly, no impairment was required as at 30 April 2026.
The Committee concurred with management's view that a listed company’s
share price does not necessarily correlate with the recoverable amount of its
investment in subsidiaries, particularly where the investment is held as a long-
term, strategic interest.
Experiences merchant accrual
Measurement of the Experiences segment merchant
accrual requires estimation of the expected future
amounts that will become payableto merchant providers.
The Committee reviewed the estimates of future payments to merchant
providers prepared by management and was satisfied that these were
consistent both with the actual commission rates relating to experience deals
sold and with the trend in actual rates of redemption by recipients.
Description of significant area Audit Committee action
87
Useful economic life of capitalised development
costs
The amount of employee costs that the Group
capitalises as internally generated intangible assets is
significant and amortises annually.
Management makes estimates when assessing the
useful economic lives ("UELs") of internally generated
development costs capitalised as intangible assets
under IAS 38 Intangible Assets.
The Committee considered the procedures and controls in place for capitalised
development costs, including those relating to assessing the carrying amounts
and remaining useful economic lives of previously capitalised intangible assets.
The Committee is satisfied thatthese controls are appropriate and have been
consistently applied year-on-year.
Going concern and viability statement
The Directors must satisfy themselves as to the
Group's viability and confirm that they have a
reasonable expectation that it will continue to
operate and meet its liabilities as they fall due.
The Directors have determined that it is appropriate
to assess the Group’s prospects over a three-year
period. In addition, the Directors must consider if the
going concern assumption is appropriate.
The Committee reviewed management's analysis supporting the Group’s going
concern assessment and viability statement. This included an evaluation of the
Group's medium-term financial plan and associated cash flow forecasts
extending to April 2029. The Committee discussed with management the
appropriateness of the three-year assessment period used in the viability
statement and concluded that it remains suitable given the Group’s planning
and investment horizon.
Scenarios covering events that could adversely impact the Group were
considered and the Committee concluded that these are appropriately aligned
to the Group's principal risks and uncertainties as disclosed on pages 37 to 40.
The Committee confirmed that these scenarios took into account developments
during the year, including the revised value in use calculations for the
Experiences CGU, the Group’s capital allocation policy and the completion of
quantified scenario analysis for climate-related risks in line with the
recommendations of TCFD.
The feasibility of mitigating actions and the potential speed of implementation
were critically assessed by the Committee to test the credibility of
management’s conclusions.
On this basis, the Committee confirmed that it agreed with management’s
conclusion that the going concern basis of accounting remains appropriate.
The Committee was also satisfied as to the Group's viability over the
assessment period and that the associated disclosures in the financial
statements are fair, balanced and understandable.
Alternative Performance Measures
The Annual Report includes reference to Alternative
Performance Measures (APMs), including Adjusted EBIT
and Adjusted PBT, which the Directors consider provide
useful financial information in addition toIFRS
measures. Determining which items should be classified
as Adjusting Items involves the exercise of judgement.
The Committee reviewed the definition of Adjusting Items and the disclosures
around APMs to satisfy itself that these are appropriate, including whether
definitions are clear, whether there is a clear reconciliation to IFRS measures
and ensured balanced prominence of APMs and IFRS measures taken across
the Annual Report as a whole.
Description of significant area Audit Committee action
FRC Corporate Reporting Review
In February 2026, the Company received a letter from the Financial Reporting Council (FRC) notifying it that it had reviewed the
Company's Annual Report and Accounts for FY25 in accordance with Part 2 of the FRC Corporate Reporting Review Operating
Procedures. The FRC did not raise any questions or queries and did not require a substantive response.
The Committee considered the contents of the letter. The FRC made suggestions to enhance disclosures, which have been included in this
FY26 Annual Report and Accounts. The Committee is satisfied that these matters were not substantive and did not impact the Group's
FY25 reported results.
As communicated by the FRC, its review was based solely on the Annual Report and Accounts for FY25. The review provides no assurance
that the Annual Report and Accounts are correct in all material respects, and the FRC's role is not to verify the information provided to it
but to consider compliance with reporting requirements.
Audit Committee report continued
88
Fair, balanced and understandable
At the request of the Board, the Committee has reviewed the content of the FY26 Annual Report and considered whether, taken as a
whole, in its opinion it is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's
position, performance, business model and strategy. The Committee was provided with an early draft of the Annual Report and provided
feedback on areas where further clarity or information was required to provide a complete picture of the Group’s performance. The final
draft was presented to the Committee for review before being recommended for approval by the Board. When forming its opinion, the
Committee reflected on discussions held during the year and reports received from the internal auditors and external auditors and
considered the following:
Key considerations
Is the report fair?
• Is a complete picture presented and has any sensitive material been omitted that should have been included?
• Are key messages in the narrative aligned with the KPIs and are they reflected in the financial reporting?
• Are the revenue streams described in the narrative consistent with those used for financial reporting in the
financial statements?
Is the report
balanced?
• Is there a good level of consistency between the front end and the back end of the Annual Report?
• Do you get the same messages when reading the front end and the back end independently?
• Is there an appropriate balance between statutory and adjusted measures and are any adjustments
explained clearly and with appropriate prominence?
• Are the key judgements referred to in the narrative reporting and significant issues reported in the Audit
Committee report consistent with disclosures of key estimation uncertainties and critical judgements set out in
the financial statements?
• How do these disclosures compare with the risks that PricewaterhouseCoopers LLP include in their report?
Is the report
understandable?
• Is there a clear and cohesive framework for the Annual Report?
• Are the important messages highlighted and appropriately themed throughout the document?
• Is the report written in accessible language and are the messages clearly drawn out?
Following the Committee’s review, the Directors confirmed that, in their opinion, the FY26 Annual Report, taken as a whole, is fair,
balanced and understandable and provides the information necessary for shareholders to assess the Group’s position, performance,
business model and strategy.
Risk management and internal control
The Committee’s responsibilities include assisting the Board in its oversight of risk management. This includes:
• Overall risk appetite, tolerance, strategy and culture.
• Current risk exposures and future risk strategy.
• Risks related to climate change and transition to a low-carbon economy, in accordance with TCFD.
• Reviewing annually the effectiveness of the Group’s internal control framework.
• Reviewing reports from the external and internal auditors on any issues identified in the course of their work and ensuring that there are
appropriate responses from management.
• Compliance with relevant legal and regulatory requirements.
In March 2026, the Committee conducted its annual review of the effectiveness of the Group’s risk management and internal control
systems, to support the Board in doing the same. The Committee received a report from management outlining their assessment of risk
management and internal controls, which they discussed with both the internal and external auditors.
The Committee’s review was informed by their ongoing oversight of risk management and internal control throughout the year. This
included the review of reports on internal and external audit, whistleblowing and improvements to risk management systems, as well as
discussions with the internal and external auditors (including closed sessions where management are not present). It also included
consideration of the impact of significant changes that occurred during the year (which are summarised in the risk management section of
the strategic report on pages 35 to 41). The Committee’s oversight of risk management and internal control informed decisions on the
internal audit programme for the upcoming year.
The Committee concluded that the Group has effective risk management and internal control systems in place for financial reporting and
the preparation of consolidated accounts in line with the FRC’s guidance applicable to FY26. These systems include policies and
procedures to maintain adequate accounting records, accurately and fairly record transactions and permit the preparation of financial
statements in accordance with IFRS. No material failings or weaknesses were identified in the year. These systems have been in place
throughout the financial year and up to the date of this report. Management ensures that systems are maintained and appropriate
enhancements are introduced in a timely manner, taking into account findings of third line assurance performed by the outsourced
internal auditors.
89
The Group’s internal control systems include the elements described below.
Element Approach and basis for assurance
Risk management
Risk management is the responsibility of the full Board. Day-to-day management of risks resides with the Group
Leadership Team and is documented in a risk register. A review and update of the risk register is undertaken
twice a year and reviewed by the Audit Committee, which makes recommendations to the Board.
Financial reporting
Group consolidation is performed monthly with a month-end pack produced that includes an income statement,
balance sheet, cash flow and supporting analysis. The month-end pack also includes KPIs, which are reviewed
each month by the Group Leadership Team and the Board. Results are compared against the budget, or the
latest forecast and narrative is provided by management to explain significant variances.
Budgeting and
reforecasting
An annual budget is produced and monthly results are reported against this. Forecasts are also produced,
typically on a quarterly basis, to identify management’s latest expectations for how the Group will perform over
the balance of the year versus the original budget. The budget is prepared using a bottom-up approach,
informed by a high-level assessment of the external environment. Reviews are performed by the Group
Leadership Team, the Executive Directors and by the Board. The budget is approved by the Board.
Delegation of
authority and
approval limits
A documented structure of delegated authorities and approval for transactions is maintained. This is reviewed
regularly by management to ensure it remains appropriate for the business and approved annually by the Board.
Segregation
ofduties
Procedures are defined to segregate duties across significant transaction cycles, including purchase-to-pay, order-
to-cash and hire-to-retire. Key reconciliations are prepared and reviewed monthly to ensure accurate reporting.
During FY26, the Committee oversaw management's programme to prepare for compliance with Provision 29 of the UK Corporate
Governance Code 2024, which will apply to the Group for the year ending 30 April 2027. This included reviewing and challenging the
methodology used to identify the Group's material risks and the associated material controls across financial, operational, reporting and
compliance areas, ensuring that these are aligned to the Group's principal risks and areas of greatest potential impact.
The Committee monitored progress in developing the material controls framework, including the documentation of controls, assignment of
ownership and accountability and the establishment of a structured approach to testing and remediation. This included reviewing
progress against the programme plan, the development of control documentation standards, and the role of internal audit in supporting
the Board's future assessment. Initial testing of selected controls was undertaken during the year by internal audit and all
recommendations have been accepted by management with planned implementation completion by 31 October 2026.
The Committee considers that the Group has made significant progress and remains on track to support the Board's first declaration next year.
In FY27, the Committee will continue to oversee the implementation and operating effectiveness testing of the Group's material controls
framework, together with remediation of any deficiencies identified, to support the Board's first declaration on the effectiveness of material
controls as at 30 April 2027, which will be based on evidence obtained through ongoing monitoring, testing and assurance activities.
The Committee also reviewed the Group's fraud risk assessment and the effectiveness of related controls and procedures, including those
introduced in response to the 'failure to prevent fraud' offence. During the year, the Committee undertook targeted training to support its
oversight of this regulatory requirement as practice evolves. The Committee was satisfied that appropriate processes are in place to
identify, assess and mitigate fraud risk across the Group.
Internal audit
During the year, the Committee reviewed the effectiveness of the arrangement whereby KPMG LLP operates the Group’s outsourced
internal audit function. The Committee concluded that the current model remains appropriate, delivers good value relative to an in-house
function and provides access to specialised expertise across key business areas. The Committee undertakes a formal annual assessment of
KPMG LLP’s performance.
KPMG LLP is accountable to the Committee and adopts a risk-based approach to provide independent assurance over the adequacy and
effectiveness of the Group’s control environment. During the year, the Committee met with representatives from KPMG LLP without
management present and with management without representatives of KPMG LLP present, to ensure that there were no issues in the
relationship between management and the internal auditors which it should address. There were none.
The FY26 internal audit programme focused on key areas aligned to the Group’s principal risks:
• Provision 29 readiness (Phase II) – testing the effectiveness of the material control framework ahead of FY27 requirements, building on
prior work to identify principal risks and associated controls.
• Data protection – assessment of the design and operating effectiveness of controls over data privacy, including data lifecycle
management, governance, third-party oversight and compliance with UK GDPR.
• IT business continuity and IT disaster recovery – review of the Group’s resilience to operational disruption, including the adequacy of
business continuity plans, supplier contingency arrangements and disaster recovery capabilities.
• Cyber security – audit of the “Detect” and “Respond” domains of the NIST Cybersecurity Framework, providing assurance over control
effectiveness and supporting the Group’s broader cyber resilience and maturity objectives.
The FY27 internal audit programme will continue focus on key areas aligned to the Group's principal risks and strategic priorities.
Audit Committee report continued
90
External auditors
Oversight of the external auditors and audit
The Committee is responsible for overseeing and assessing the entity’s external audit and its auditors, including reviewing the effectiveness
of the external audit process (taking into consideration relevant UK professional and regulatory requirements) and reviewing and
monitoring the external auditors’ independence and objectivity. It is responsible for making recommendations to the Board on the
appointment, reappointment and removal of the external auditors and approving their remuneration and terms of engagement.
Effective oversight throughout the year is achieved through the external auditors’ attendance and participation at each of the four
scheduled Committee meetings and through one-on-one meetings with the Audit Committee Chair.
At each main Committee meeting, the Committee met with representatives from PricewaterhouseCoopers LLP without management present
and with management without representatives of PricewaterhouseCoopers LLP present, to ensure that there were no issues in the relationship
between management and the external auditors which it should address. There were none. The Committee is satisfied that the external
auditors have regular, open communication with both the Audit Committee and management and that the external auditors have full access to
management and records. The Committee works to create a culture which recognises the work of, and encourages challenge by, theauditors.
The Committee Chair engages with shareholders on the scope of the external audit where appropriate, however no circumstances requiring
such engagement arose during the year. The Committee encouraged robust challenge by the external auditors and held discussions with
them on areas of significant financial reporting risk and judgement. The external auditors took these discussions into account in their audit
approach and provided detailed reporting on their work, findings and conclusions in these areas within their audit report.
The Committee reviewed the external auditors’ findings in respect of the audit of the financial statements for the year ended 30 April 2026,
discussed these with the external auditors and gave due consideration to the points raised. The Committee concluded that it was
appropriate to make no changes to the financial statements in response.
Effectiveness of the external audit process
The Committee reviews the performance and effectiveness of the external auditors annually to assess audit quality and to identify areas for
improvement. In FY26, the Committee assessed the effectiveness of the FY25 audit, drawing on FRC guidance, including the Minimum
Standard for Audit Committees and other applicable FRC guidance.
It therefore included consideration of the auditors' mind-set, culture, skills, character, knowledge, quality control and judgement.
As part of this assessment, the Committee considered evidence, including:
• A written paper setting out management's assessment of the external auditors' effectiveness, capturing the perspectives of key people
involved in the audit process, supported by discussion with the Committee during the meeting at which effectiveness is assessed.
• Enquiries made by the Committee Chair with senior leadership at PricewaterhouseCoopers LLP regarding the performance of
Christopher Richmond, the Senior Statutory Auditor for FY25.
• Oversight of the transition of the Senior Statutory Auditor to Katherine Birch-Evans for FY26 in line with FRC Ethical Standard rotation
requirements.
• Instances where the external auditors had challenged management’s assumptions relating to the financial statements. This included
challenge relating to the key assumptions in the value in use (VIU) model for assessing the carrying value of Experiences CGU goodwill
and of the Parent Company investment in subsidiary.
• Consideration of the external auditors’ reports to the Audit Committee. The Committee confirmed that these were based on a good
understanding of the Group’s business and clearly set out whether recommendations had been acted upon and, if not, the reasons why
they had not been acted upon.
• Consideration of the annual audit plan, which the Committee considered to have been met. The Committee confirmed that the volume,
seniority and specialisms of resource envisaged in the annual audit plan had been deployed.
• How the external auditors responded to prior feedback. Following observations during the audit tender on increased use of technology
to raise audit quality, the auditors introduced automated payroll testing, enhancing audit of UK staff costs through full recalculation
and reconciliation.
• Understanding the risks to audit quality identified by the auditors and how these have been addressed, as well as discussing the
network level controls the auditor relied upon to address these risks to audit quality. As part of the assessment, the Committee
considered evidence including the 2025 Transparency Report and detail within the Audit Plan.
• Consideration of the FRC’s latest PricewaterhouseCoopers LLP Audit Quality Inspection and Supervision Report.
• PricewaterhouseCoopers LLP’s own assessment of the quality of the audit, and its quality assurance systems more broadly, as set out in
its audit planning document.
The Committee concluded that the quality, delivery and execution of the external audit continued to be of a high standard and consistent
with that of prior years and therefore the review concluded that the external auditors remained effective.
The Committee reported to the Board on how it has discharged its responsibilities with respect to the external audit.
Independence and objectivity
The Committee is satisfied with the independence of PricewaterhouseCoopers LLP as external auditors. The Committee reviewed an
assessment performed by management and agreed with the conclusion that no independence issues exist. The assessment was aligned to
the FRC’s Revised Ethical Standard 2024 (the “Ethical Standard”), covering financial, business, employment and personal relationships,
audit fees, non-audit services and the length of audit tenure.
91
FY26 was the first year in which Katherine Birch-Evans acted as Senior Statutory Auditor. The Committee considered the effectiveness of
the transition, including the planning and handover activities undertaken during the prior year and was satisfied that these arrangements
supported continuity and maintained audit quality.
The external auditors are primarily engaged to carry out statutory audit work. There may be other services where the external auditors are
the most suitable supplier by reference to their skills and experience. The Committee ensures that the external auditors’ independence and
objectivity are safeguarded through the application of the following policy for non-audit related services:
Service Policy
Audit-related services
For example, the review of half-year financial
statements and reports to regulators.
The half-year review, an audit-related assurance service, is approved as part of the
Committee’s approval of the external audit plan.
All permitted non-audit services require approval in advance by either the Audit
Committee Chair, the Audit Committee, or the Board, subject to the cap of 70% of the
fees paid for the audit in the last three consecutive financial years.
Permissible services
Permissible services are detailed in the FRC’s
whitelist of Permitted Audit-Related and Non-
Audit Services. Any Audit-Related Service or
Non-Audit Service which is not onthe list
cannot be provided by the external auditors.
Permissible in accordance with FRC Revised Ethical Standard 2024.
This policy is consistent with the Ethical Standard. There were no matters relating to non-audit related services in respect of which the
Committee identified a need to report to the Board on improvements or action required.
During the year, PricewaterhouseCoopers LLP charged the Group £126,000 for audit-related assurance services, relating to the H1 FY26
half-year review and £1,000 in relation to non-audit related services provided during the year for access to technical accounting materials.
PricewaterhouseCoopers LLP has complied with requirements for the rotation of the audit partner and senior staff, has confirmed
compliance of its staff and partners with its internal policies and processes around independence, including that no partners or staff held
financial interests in the Group and has provided confirmation of independence to the Committee. The Group has not employed members
of the audit team or partners of the firm.
Minimum Standard
The FRC's Audit Committees and the External Audit: Minimum Standard (Minimum Standard), which operates on a “comply or explain”
basis applies to FTSE 350 companies. During FY26, the Committee performed a review of its activities, as summarised in this report,
against the requirements of the Minimum Standard, including oversight of the external audit, auditor independence and effectiveness
andengagement with shareholders.
In doing so, the Committee considered whether its processes remained robust and whether any enhancements were required.
Basedonthis review, the Committee has concluded that it has complied with the Minimum Standard throughout the year.
The Statutory Audit Services for Large Companies Market Investigation (Mandatory Use of
CompetitiveTender Processes and Audit Committee Responsibilities) Order 2014 (the “Order”)
As a FTSE 350 constituent, the Group is required to comply with the Order.
PricewaterhouseCoopers LLP was first appointed as statutory auditors of the Company in January 2021 following incorporation and served
as statutory auditors of Moonpig.com Limited since the year ended 30 April 2017. The Group completed a competitive tender process for
the FY26 external audit in 2024, following which, PricewaterhouseCoopers was recommended for reappointment. Accordingly, the Group
is compliant with the provisions of the Order.
The Company confirms that it intends to tender the external audit at least every ten years and will therefore next put the external audit to
tender no later than for the audit of the year ending 30April 2036.
Approved by the Audit Committee and signed on its behalf by the Committee Chair.
David Keens
Chair of the Audit Committee
24June 2026
Audit Committee report continued
92
The Nomination Committee has
overseenthe appointment of the
Group'snewCEO.
Overview
• The Nomination Committee (the Committee) comprises
the Chair of the Board and the four Independent Non-
Executive Directors.
• All members have relevant commercial and operating
experience.
• Four meetings were held during the year.
• Meetings are attended by the CEO, CFO and other
relevant attendees by invitation.
Main Committee activities during FY26
• Led search for and appointment of new CEO following
Nickyl Raithatha's resignation in June 2025.
• Performed an internally-facilitated annual performance
review of the Board and its Committees.
• Acted on the findings of the Board evaluation conducted
inFY25.
• Undertook the annual evaluation of the composition and
diversity of the Board and its Committees to ensure they
remain appropriately equipped to promote the success of
the Company and its stakeholders.
• Continued to review succession planning for the Board,
Group Leadership Team and Extended Leadership Team.
• Undertook the annual review of the skills of the Board.
Committee focus areas for FY27
• Implement succession plans for the Chair and those
Independent Non-Executive Directors approaching nine
years' service in the period from 2028 to 2030.
• Perform an externally-facilitated performance review of
the Board and its Committees.
• Oversee progress on areas for improvement or focus
areas agreed from the findings of the Board evaluation
conducted in FY26.
• Undertake the annual evaluation of the composition and
diversity of the Board and its Committees to ensure they
remain appropriately equipped to promote the success
ofthe Company and its stakeholders.
• Continue to review succession planning for the Group
Leadership Team and Extended Leadership Team.
• Undertake the annual review of the skills of the Board.
• Review the effectiveness of the Committee as part of the
Board evaluation.
Committee member Meetings attended
Kate Swann (Chair of the Committee
andNon-Executive Chair of the Board)
4/4
David Keens (Senior Independent NED) 4/4
Susan Hooper (Independent NED) 4/4
Niall Wass (Independent NED) 4/4
ShanMae Teo (Independent NED)
4/4
Nomination Committee report
93
Board composition
1
Independence
2
(%) Ethnicity (%)
Executive
Directors
29%
April 2025:
29%
Chair
14%
April 2025:
14%
Ethnic minority
4
14%
April 2025:
29%
White
86%
April 2025:
71%
Independent
Non-Executive Directors
57%
April 2025:
57%
Gender
3
(%) Tenure – Non-Executive Directors
Female
57%
April 2025:
43%
Male
43%
April 2025:
57%
1 The composition of the Board and NED tenure are shown as at 30 April 2026. Comparatives are shown as at 30April2025. The composition of the Board is
unchanged as at the date of this report.
2 The Chair of the Board was considered by the Board to be independent on appointment.
3 Gender disclosure is based on sex rather than gender identity for consistency with other reporting requirements, for instance Gender Pay Gap reporting.
4 From an ethnic minority background excluding white ethnic groups (as set out in categories used by the Office for National Statistics).
5 Kate Swann served as a Director of the predecessor ultimate holding company from 23 October 2019.
Nomination Committee report continued
94
Kate Swann
David Keens
Niall Wass
Susan Hooper
ShanMae Teo
6 years 6 months
5 years 4 months
5 years 4 months
5 years 4 months
3 years 10 months
5
Dear shareholders,
I am pleased to present the Nomination Committee report for the year ended 30 April 2026. This was an important year for the Committee,
with a particular focus on the search for and appointment of a new Chief Executive Officer. Looking ahead, the Committee’s responsibilities
include advance planning for the succession of the Non-Executive Directors, including those who will reach nine years’ tenure over the
coming years, to ensure continued independence and an appropriate balance of skills and experience on the Board.
The Committee comprises Kate Swann (Chair of the Committee and Non-Executive Chair of the Board) and the four Independent Non-
Executive Directors: David Keens, Niall Wass, Susan Hooper and ShanMae Teo. The biographies of each member of the Committee are set
out on pages 72 to 73.
The Committee’s Terms of Reference include regular review of the structure, size and composition (including the skills, knowledge,
experience and diversity) of the Board and its Committees, leading the process for new appointments to the Board, ensuring succession
planning for both the Board and Group Leadership Team positions, supporting the development pipeline and ensuring that there is a
rigorous annual review of the performance of the Board, its Committees, the Chair and individual Directors. The Committee meets at least
twice each year and met four times during FY26, reflecting its active oversight of the Chief Executive Officer succession process.
Changes to the Board
Nickyl Raithatha stepped down as CEO on 31 December 2025 and Catherine Faiers was appointed as CEO on 2 March 2026. During
January and February 2026, the CFO oversaw the day-to-day management of the Group. Full details of the recruitment process and
induction of the new CEO are set out below.
CEO recruitment search and appointment
The Committee led the process on behalf of the Board, in line with its responsibilities under the Code and the Company’s succession
planning framework.
The Committee agreed the role specification and selection criteria, taking into account the Group’s strategy, culture, and the leadership
capabilities required to deliver the next phase of growth. The Committee engaged Russell Reynolds, an external executive search firm, to
support the search and appointment. The Committee considered that the use of an external consultant would ensure arigorous process
and access a diverse pool of candidates. The search firm was selected for its experience in senior executive appointments and sector
knowledge, and the Committee confirmed its independence. The firm is a signatory to the Voluntary Code of Conduct for Executive Search
Firms. Russell Reynolds has no other connection with the Company or individual directors and acted in an advisory capacity, with the
Nomination Committee retaining responsibility for the appointment decision.
The Committee reviewed longlists and shortlists, conducted interviews, and assessed candidates against the agreed criteria, including
leadership capability, strategic vision, operational experience, cultural alignment and stakeholder management skills. Both internal and
external candidates were considered. The Committee made a recommendation to the Board, which approved the appointment of
Catherine Faiers.
Director induction
The Nomination Committee worked with the Chair and Company Secretary to oversee a comprehensive induction programme for the new
CEO. The induction was designed to support an effective transition with the outgoing CEO, ensure continuity, and enable Catherine to
engage quickly and effectively with the business, our employees and stakeholders.
The induction programme included:
• Meetings with the Chair and individual Non-Executive Directors to discuss Board priorities, governance expectations and stakeholder
perspectives;
• Briefings on the Group’s strategy, financial performance, risk management and sustainability priorities;
• Site visits to key operational locations, including fulfilment centres, to gain first-hand insight into operations and employee experience;
• Engagement with the Executive Directors, Group Leadership Team and senior management to understand organisational capability,
succession planning and delivery priorities; and
• Introductions to key external stakeholders.
The induction enabled Catherine to establish working relationships with the Board and Group Extended Leadership Team, gain aclear
understanding of the Group’s operations and culture, and take ownership of strategic priorities in a timely and effective manner. The
Board considers the induction to have supported leadership continuity and stability during the transition period.
95
Succession planning
Effective succession planning for both the Board and senior management is important to the Company’s long-term success. The Committee
aims to actively manage succession and operates a succession planning process for the Board, Group Leadership Team and the Extended
Leadership Team.
On an annual basis, the Committee reviews management succession, based on senior management succession plans and the Group’s
talent development programme. The Committee has ensured that there are plans in place for contingency, short and medium-term
succession, comprising either the identification of internal candidates or where appropriate a requirement for external search. The
Committee is satisfied that all key roles have credible succession plans in place. The Committee regularly considers succession planning
and will continue to make appropriate recommendations to the Board, as necessary.
Succession planning for the Non-Executive Directors is considered on an ongoing basis by the Committee. The Committee will define a set
of specific criteria for potential new Non-Executive Directors, with particular focus on the skills, experience and knowledge required, whilst
ensuring that the Board remains appropriately diverse. Each Director completes an annual skills self-assessment questionnaire, which
supports the Committee in its ongoing assessment of the suitability of the Board's composition.
In reviewing succession plans for the Non-Executive Directors, the Committee has considered the period leading up to the 2029 AGM,
which will be nine years after the Company's IPO. The Committee intends to phase new appointments over the coming years to ensure
succession, maintain the independence of our Non-Executive Directors and establish a balanced profile of Board tenure over time.
When considering new Non-Executive Director appointments, the Committee will seek to maintain the Board’s current breadth and
balance of skills. We intend to appoint an independent executive search firm which is accredited for the FTSE 350 category of the
Enhanced Voluntary Code of Conduct for Executive Search Firms (which specifically acknowledges those firms with a strong track record in
and promotion of gender representation).
Diversity and inclusivity
The Committee regards breadth of Board and Committee representation as a key area of focus as it believes that diversity is important for
Board effectiveness and business competitive advantage. The Board considers diversity in its broadest sense, including gender, ethnicity,
physical abilities, sexual orientation, education and socioeconomic background, nationality, country and cultural background, as well as
diversity of skills, backgrounds, knowledge and experience.
During FY26, the Committee reviewed and approved an updated Board Diversity Policy (available at www.moonpig.group). The Policy
reflects the recommendation by the Parker Review to set a voluntary target for ethnic minority representation on the Group Extended
Leadership Team.
The Group is committed to maintaining a diverse and inclusive Board. In line with best practice, including the FTSE Women Leaders
Review and UK Corporate Governance expectations, the Board has adopted a quantitative target of at least 40% female representation
across the Board and its principal committees. The Policy addresses female representation on the Board itself (with targets in line with
those set by the UK Listing Rules and the FTSE Women Leaders Review) and also includes a target that at least 40% of members of the
Board’s main Committees should be women.
The UK Listing Rules require the Company to make “comply or explain” statements on whether it has met the Board level diversity targets
specified in the UK Listing Rules. These statements are set out on the next page, alongside information on our performance against other
targets referred to in the Board Diversity Policy. Our reference date is 30 April 2026 and there have been no changes to the Board
between 30 April 2026 and the date of this report.
Nomination Committee report continued
96
Requirement or
recommendation Target Current status
1
Further information
UK Listing Rules At least 40% of the Board should be women. Target met The Board is 57% female (FY25: 43%). The
Company exceeds the UK Listing Rules target for
at least 40% of Directors to be women.
Company policy At least 40% female representation on the
Board’smain committees.
Target met The Nomination Committee comprises 60%
women (FY25: 60%). The Audit and
Remuneration Committees each comprise 50%
women (FY25: 50%).
UK Listing Rules At least one of the senior Board positions (Chair,
Chief Executive Officer (CEO), Chief Financial
Officer (CFO) or Senior Independent Non-
Executive Director (SID)) should be a woman.
Target met The Company exceeds this target by virtue of
having two women in senior Board positions
(Chair and CEO) (FY25: one).
UK Listing Rules At least one member of the Board should be from
an ethnic minority background, excluding white
ethnic groups.
2
Target met The Company meets this target as one Director is
from an ethnic minority background (FY25: two).
Parker Review Voluntary target set by the Board for the
ethnicminority representation on both the UK
andGroup Extended Leadership Team by 2027.
The chosen target is15%.
Target not met Current ethnic minority representation is 14% for
UK members of the Group Extended Leadership
Team (FY25: 21%) and 13%
3
in the Group
Extended Leadership Team (FY25: 21%).
FTSE Women
Leaders Review
At least 40% of the Group Extended Leadership
Team (comprising the Executive Directors, the
Group Leadership Team and its direct reports
who are also partof the Extended Leadership
Team) should bewomen.
Target met The Group Extended Leadership Team is 45%
women (FY25: 41%).
1 Due to the small population size, small changes can lead to large percentage changes. For example, in FY26, one male, ethnic minority Director was replaced by a
female/white Director.
2 As at 30 April 2026 and as at the date of this report.
3 As set out in categories used by the UK Office for National Statistics.
4 The data was collected from the Board and all members of the Group Extended Leadership Team who were asked if they would be willing to disclose on a voluntary
basis their gender and ethnic background.
The Committee wants breadth of representation in the leadership pipeline below Board level. The Group’s Board Diversity Policy commits
the Group to maintaining the combined representation of women and ethnic minorities in the Group’s Extended Leadership Team
(comprising the Executive Directors, the Group Leadership Team and its direct reports who are also part of the Extended Leadership
Team) at around 50%. As at 30 April 2026, the figure stood at 53% (April 2025: 54%).
Disaggregated disclosure of female leadership representation and ethnic minority leadership representation is set out in the Sustainability
report which can be accessed at www.moonpig.group. The following tables provide additional required information in the format
prescribed by the UK Listing Rules (UKLR 6.6.6(10)). The approach to data collection is described in Note 3 to the table above.
Prescribed reporting on sex
1
Number of
Board members
Percentage
of the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number in executive
management
2
Percentage of executive
management
Men 3 43% 2
5
63%
Women 4 57% 2 3 38%
Not specified/prefer not to say – –% – – –%
1 Gender disclosure is based on sex rather than gender identity for consistency with other reporting requirements, for instance Gender Pay Gap reporting.
2 Executive management is defined as the CEO and her direct reports who are also part of the Group Leadership Team, as well as the Company Secretary.
Prescribed reporting on ethnic background
Number of
Board members
Percentage
of the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number in
executive
management
1
Percentage of
executive
management
White British or other White (including minority-white groups) 6 86% 4 6 67%
Mixed/multiple ethnic groups – –% – 2 22%
Asian/Asian British 1 14% – 1 11%
Black/African/Caribbean/Black British – –% – – –%
Other ethnic group – –% – – –%
Not specified/prefer not to say – –% – – –%
1 Executive management is defined as the CEO and her direct reports who are also part of the Group Leadership Team, as well as the Company Secretary.
97
When considering Board appointments and hiring or promoting to leadership positions, the Group intends to continue to take account of
its diversity targets, while seeking to ensure that each post is offered on merit against objective criteria to the best available candidate.
Skills evaluation
The Board is satisfied that it has the appropriate range of skills, experience, independence and knowledge of the Group to enable it to
effectively discharge its duties and responsibilities. The matrix below details some of the key skills and experience that the Board has
identified as valuable to the effective oversight of the Group and execution of its strategy as at 30 April 2026:
No. of directors
Skill / Rating (excludes Moonpig Group plc experience) No experience
Low (less than
2 years)
Medium (2-5
years)
High (more
than 5 years)
High and
current
Digital technology – – – 4 3
Digital marketing – – 1 3 3
Retail/consumer business – – – 4 3
Financial – – 1 1 5
Governance and risk – – – 2 5
Listed board experience (executive) 1 1 1 1 3
Listed board experience (non-executive) 1 1 – 2 3
M&A – – – 4 3
Strategy development and implementation – – – 1 6
Change management – – – 2 5
Sustainability – – 1 3 3
Training
Board meetings generally include one or more presentations from senior management on areas of strategic focus. Specific business-
related presentations are given to the Board by senior management and external advisers when appropriate.
A regulatory update is a standing item at Board meetings. All Directors are required to complete our annual compliance training
modulescovering a range of subjects including anti-bribery and anti-corruption, anti-money laundering, data protection and anti-modern
slavery. Additional training is available on request, where appropriate, so that Directors can update their skills and knowledge as
applicable. During FY26, the Board also received training on Provision 29 of the Code and the requirements of the Economic Crime and
Corporate Transparency Act 2023 which came into effect during FY26. No further training needs were identified during this year’s Board
evaluation.
Board performance review
During the year, the Committee undertook an internally-facilitated Board performance review which is described on pages 81 to 82.
Thelast externally-facilitated review was undertaken in FY24 therefore, in compliance with the Code recommendation that an externally-
facilitated performance review should take place every three years, the Committee currently intends to conduct its next externally-
facilitated Board performance review in FY27.
Election and re-election of Directors
In accordance with the Code, all Directors will offer themselves for election or re-election by shareholders at the AGM. Both the Committee
and the Board are satisfied that all Directors continue to be effective in and demonstrate commitment to their respective roles on the Board
and that each makes a valuable contribution to the leadership of the Company. The Board therefore recommends that shareholders
approve the resolutions to be proposed at the 2026 AGM relating to the election and re-election of the Directors.
Approved by the Nomination Committee and signed on its behalf by the Committee Chair.
Kate Swann
Chair of the Nomination Committee
24June 2026
Nomination Committee report continued
98
The Group’s remuneration arrangements
are aligned to long-term shareholder
valuecreation.
Overview
• The Remuneration Committee (the Committee) comprises
four Independent Non-Executive Directors.
• All members have relevant commercial and operating
experience.
• The Chair of the Committee has previous experience serving
on the Remuneration Committees of other listed businesses.
• Four Committee meetings were held in FY26.
• The Non-Executive Chair of the Board, the CEO, the CFO and
the Group’s independent remuneration consultants attended
Committee meetings for certain agenda items by invitation.
• No individual takes part in any decision in relation to his
or her own remuneration.
Main Committee activities during FY26
• Approval of remuneration arrangements for the incoming
CEO on appointment in March 2026.
• Approval of remuneration arrangements for outgoing CEO
on cessation in December 2025.
• Review implementation of the 2023 Remuneration Policy
(the Policy or Remuneration Policy) to ensure it operates
asintended.
• Considered the 2026 Remuneration Policy and consulted
with major shareholders on proposals.
• Determination of FY25 bonus outcomes.
• Determination of FY22 LTIP award vesting levels.
• Approval of FY26 Long-Term Incentive Plan (LTIP) grants
in accordance with the Remuneration Policy.
• Consideration of feedback from investors and proxy
agencies from the 2025 AGM.
• Review of pay and employment conditions for the wider workforce.
• Approval of FY27 bonus weightings, targets and measures
applicable for the Executive Directors and Group Leadership
Team (which operate similarly to that of the wider workforce).
• Reviewing market and governance updates and impact on the
Company and monitoring developments in best practice.
Committee focus areas for FY27
• Continue to review implementation of the Remuneration Policy
toensure it operates as intended.
• Subject to approval by shareholders at the 2026 AGM, review
the operation of the 2026 Remuneration Policy.
• Review of pay and employment conditions for the wider workforce.
• Review of market and governance updates and impact on the
Company and monitor best practice developments.
• Determination of FY23 LTIP award vesting levels.
• Determination of FY26 bonus outcomes.
• Approval of FY28 bonus weightings, targets and measures
applicable for the Executive Directors and Group Leadership Team.
• Approval of FY27 LTIP grants.
• Consideration of feedback from investors and proxy agencies
from the 2026 AGM.
Committee member Meetings attended
Susan Hooper (Chair of the Committee
andIndependent NED)
4/4
David Keens (Senior Independent NED) 4/4
ShanMae Teo (Independent NED) 4/4
Niall Wass (Independent NED) 4/4
More information on the Committee’s Terms of Reference can
be accessed at www.moonpig.group.
Advisers
The Committee appointed FIT Remuneration Consultants LLP (FIT)
as their independent adviser in 2020 following a competitive
tender process. FIT advised on all aspects of the Policy and
practice and reviewed remuneration structures against corporate
governance requirements. FIT is a member of the Remuneration
Consultants’ Group and complies with its Code of Conduct which
sets out guidelines to ensure that its advice is independent and free
of undue influence. FIT carries out no other work for the Group.
During the year FIT was paid fees of £67,706 on a time spent basis
(FY25: £24,388). The Committee conducts an annual review of the
performance and independence of FIT and is satisfied that the
advice provided by FIT is objective.
Reporting basis
The Directors’ remuneration report that follows has been prepared
in accordance with the UK Listing Rules, the Large and Medium-sized
Companies and Groups (Accounts and Reports) Regulations 2008
(as amended) and the Companies Act 2006.
Directors' Remuneration report
99
Dear shareholders,
On behalf of the Board, I am pleased to present the Directors’
remuneration report (the “Report”) for the financial year ended
30April 2026. The Report comprises threesections:
• This Annual Statement, which summarises the activities of the
Committee and its approach to Directors’ remuneration during
the year.
• The Directors' Remuneration Policy (the "2026 Remuneration
Policy") which is to be put before shareholders for approval at
the upcoming AGM on 16 September 2026.
• The Annual Report on Remuneration, which comprises all
aspects of the Report other than the Remuneration Policy,
including this statement. It explains how the Directors have been
rewarded in the financial year and how we intend to operate
the Remuneration Policy for FY27. It will be subject to an
advisory vote at the 2026 AGM.
Remuneration outcomes for FY26
Annual bonus measures, weightings and targets were set at the
start of FY26 and comprised:
• Financial measures: revenue (20% weighting) and Adjusted
EBIT (50% weighting);
• Sustainability measures: customer Net Promoter Score (customer
NPS) (3.4% weighting), employee engagement score
(employee engagement) (3.3% weighting) and a climate-
related metric (3.3%weighting) focused on engaging suppliers
to set emission reduction commitments aligned to Science-
Based Targets initiative (SBTi) criteria; and
• Personal objectives (20%) based on divisional absolute gross
profit targets.
The weighting of sustainability metrics was adjusted from 20% to
10% to allow for the application of 20% personal objectives, both
to align with market practice and to permit more direct linkage to
the Board's priorities for FY26.
In FY26, the Group delivered another year of strong financial
performance. Revenue of £373.0m was between Threshold and
Target (6.1% outturn). The Group also delivered strong profit
growth, increasing Adjusted EBIT year-on-year by 12.0% to £87.2m,
which was above Maximum (50% outturn).
Outcomes varied for the three sustainability measures.
Management secured commitments to set net zero emissions
reduction targets aligned withSBTi criteria from suppliers
representing 37.5% of our Scope 3 emissions, therefore the
outcome for the climate-related metric measure was
aboveMaximum (3.3% outturn). Customer NPS was between
Threshold and Target (1.3% outturn). The employee engagement
score did not meet Threshold (nil%).
In FY26 the Committee introduced personal objectives for the
Executive Directors, representing 20% of the bonus opportunity.
These related to Greetz and Experiences, where the improvement
in performance during the year has been encouraging. The first
was a Greetz gross profit target (10% weighting), for which the
outcome was between Target and Maximum (8.4% outturn). The
second was an Experiences gross profit target (10% weighting), for
which the outcome was between Threshold and Target (3.9%
outturn).
The resulting bonus represented 73.0% of the maximum
opportunity of 150% of salary, resulting in an outcome for the CFO
of £450,602 (of which 33% will be deferred into shares for three
years under the DSBP). The Committee believes that the formulaic
outcome of the bonus calculation is appropriate in light of
theGroup’s overall performance during the year and has not
applied discretion.
The LTIP awards granted on 4 July 2023 were based on relative Total
Shareholder Return (TSR) and Adjusted pre-tax earnings per share
(Adjusted EPS) performance conditions for the period to 30 April 2026.
The LTIP award granted in July 2023 and the top-up LTIP award
granted in September 2023 vested at 100% and 100% respectively,
reflecting TSR above Maximum for the three-year period. The
outcome for the Adjusted EPS performance condition was above
Maximum.
The one-off award granted in September 2023 will vest at 51.38%,
reflecting TSR performance between Threshold and Maximum for
the three-year period. The Adjusted EPS performance condition
was just above Threshold.
The Committee has not exercised discretion and considers the
respective vesting levels aligned with shareholder interests.
The amounts that will vest for each of the 2023 awards for the CFO
equate to £1,144,673, £259,199 and £522,562 respectively, which
include shares equivalent to the rolled-up dividend paid during the
performance period, in line with Investment Association guidelines.
Payments to Nickyl Raithatha
The Committee approved the remuneration arrangements for the
outgoing CEO, Nickyl Raithatha, in line with the Company’s 2023
Remuneration Policy approved by shareholders at the 2023 AGM.
He received his salary and benefits up to his leaving date of 31
December 2025 and was not paid the balance of his notice period.
He was not treated as a good leaver in respect of the FY26 annual
bonus, his outstanding LTIP awards and DSBP awards, which all
lapsed on 31 December 2025. No share awards were granted to
him in FY26. He was also not treated as a good leaver in respect of
shares held under the Share Incentive Plan.
For the FY25 bonus, a bonus of £700,461 was awarded. As he
resigned at around that time, the Committee deferred payment of
the cash element pending satisfaction that he continued to fully
perform his role while under notice. Having determined that this
was the case, the £469,309 cash element was paid in December
2025. No award was made under the DSBP and that element of
the bonus (33%) lapsed.
Clawback provisions continue to apply for two years. Nickyl is also
required to retain shares equivalent to 300% of base annual salary
as at 31 December 2025 for a period of two years post-termination.
Remuneration arrangements for Catherine Faiers
Catherine Faiers was appointed as CEO on 2 March 2026.
Herremuneration is aligned with the 2023 Remuneration Policy.
Her salary is £570,000, set at a lower level than that of her
predecessor, and her pension and benefits are aligned with
thoseavailable to the wider workforce.
It is expected that, subject to performance, higher salary increases
will be awarded over the next few years to align with peers. She
will be eligible to participate in the annual bonus scheme with a
maximum opportunity of 150% of salary (with 33% deferred into
shares) and to receive LTIP awards with a maximum opportunity of
250% of salary.
As part of the recruitment package, the Committee agreed buy-out
awards to compensate for bonus and share awards she forfeited
on leaving her previous employer. The terms of these awards do
not improve on the quantum, prospect of payout or timing of
awards forfeited. In agreeing the remuneration arrangements, the
Committee ensured that the total potential reward is aligned with
the Company's pay-for-performance philosophy, supports the long-
term success and sustainability and discourages inappropriate risk-
taking. Details of the buy-out awards are set out on page 110.
Directors' Remuneration report continued
100
Context of remuneration
The Company’s strategy is focused on delivering long-term
sustained growth using its data and its technology platform. The
Committee has designed the remuneration framework to support
delivery of this strategy.
The annual bonus incentivises short-term financial and operational
performance against key metrics such as revenue and Adjusted
EBIT targets derived from the annual business plan, while the LTIP
rewards long-term shareholder value creation through TSR and
Adjusted EPS growth over three-year performance periods.
The Group’s employees play a critical role in the development of the
business and it is an important part of the Group’s remuneration
approach that they can share in the success of the business. The
Group makes annual grants under a Save As You Earn (SAYE)
scheme, to which all eligible employees are invited. As at 30April
2026 26% of employees participated (30April 2025: 28%).
The Committee considers the pay and employment conditions of
theGroup when making decisions on executive pay and is also
responsible for reviewing wider all-employee pay. The Group pays
all employees in the UK and Guernsey at least the UK Real Living
Wage as published by the Living Wage Foundation and all Dutch
employees at least the statutory minimum wage (Minimumloon).
The Group also considers support requirements on a case-by-case
basis where employees’ individual circumstances mean that they
may be experiencing hardship.
The Executive Directors’ remuneration structure aligns with that of
the all-employee population, with components being the same.
The executive annual bonus scheme is similar to that for all
employees and financial targets are aligned (with targets
cascaded to the relevant business level). Employees are updated
on how the business is performing against bonus targets each half-
year in line with our external reporting timetable at “All Hands”
meetings, where they can engage and ask questions.
2026 Directors' Remuneration Policy
As part of the scheduled renewal of the remuneration policy,
theCommittee undertook a detailed review of the Company’s
approach to executive remuneration. The Committee focused on
maintaining a robust link between pay and performance, aligning
remuneration structures with the Company’s strategic priorities,
and ensuring the policy reflects evolving governance standards
and investor expectations. Engagement with key shareholders
formed an important part of this process.
The two proposed changes to the policy are, consistent with
evolving market practice, to permit bonus deferral levels to be
reduced if an executive exceeds their ownership guideline and to
limit LTIP holding periods to 2 years post-cessation should the
Committee consider either or both to be appropriate. The
Committee is aware of developments on these points and has not
decided to make any changes to the practical operation of the
policy at this stage but wants to build these features into the policy
for flexibility should their practice become more prevalent.
The Committee consulted with major shareholders earlier this year
as part of the triennial Remuneration Policy review ahead of the
AGM. No concerns were raised by those shareholders and as a
result no further changes were made. The Directors' 2026
Remuneration Policy as set out on pages 102 to 108 is being
presented to shareholders for approval at the 2026 AGM.
Managing dilution
The Company’s LTIP and DSBP Rules specify a dilution limit of 5%
for discretionary share plans and 10% for all share plans over a 10-
year rolling period. The Company currently uses market purchases
of shares by an Employee Benefit Trust to satisfy vesting of awards,
provided this remains accretive to EPS.
While this does not represent a change in the Remuneration Policy
itself, the Committee consulted with shareholders earlier this year
as part of the triennial Remuneration Policy review ahead of the
AGM. As part of this review, we explored removing the 5%
discretionary scheme limit from the LTIP and DSBP Plan Rules in
light of recent changes to Investment Association guidance. The
proposed change would provide additional flexibility while
preserving the Company's current approach of using market-
purchased shares to satisfy awards where this represents best
shareholder value. The Notice of AGM therefore includes
resolutions seeking shareholder approval to remove the 5% dilution
limit from the DSBP and LTIP Plan Rules.
Implementing the Policy for FY27
Catherine Faiers' base salary was not increased at 1 May 2026 as
she joined the Company on 2 March 2026. Her salary will be
reviewed on 1 May 2027. The base salary for Andy MacKinnon
increased from 1May2026 by 2.5% (1 May 2025: 2.5%), which is
set below the average employee pay increase across the Group’s
wider UK workforce of 4.1% (1 May 2025: 3.8%).
Bonus arrangements will operate in line with the Policy, in
accordance with which the maximum will be 150% of salary, with
33% subject to deferral. The bonus will be assessed against a
combination of revenue, Adjusted EBIT, sustainability metrics and
personal objectives asset out on page 109.
LTIP awards are due to be granted in 2026 in line with the Policy
limits at 250% of salary for the CEO and CFO. The number of
shares awarded will be based on the average of the closing
middle-market quotations for the trading days that fall within the
90-day period prior to the date of grant. The awards will be
subject to the performance conditions set out on page 109, a two-
year post-vesting holding period and malus and clawback
provisions. The circumstances where malus or clawback can be
applied are described on page 105.
Committee composition and evaluation
Throughout the year the Committee comprised the four
Independent Non-Executive Directors, namely Susan Hooper
(Chair of the Committee), David Keens, ShanMae Teo and Niall
Wass. The biographies of each Committee member are set out
onpages 72 to73.
The Committee’s performance was reviewed by its members as
part of this year’s internally-facilitated Board evaluation process.
The Committee’s performance was highly rated overall. Full details
of the process and outcomes are set out on pages 81 to 82.
Conclusion
The Group delivered another year of strong profit growth in FY26,
accompanied by improvements in performance at Greetz and
Experiences. The Committee considers the reward outturns for the
CFO to be appropriate without the exercise of any discretion. The
buy-out awards agreed for the CEO on recruitment to compensate
for incentives forfeited on leaving her previous employer, are on a
like-for-like basis with no enhancement to value, vesting or timing.
We consider the 2026 Remuneration Policy and associated
changes to the DSBP and LTIP rules to be strongly aligned with
shareholders' interests and respectfully ask for your support at the
2026 AGM.
I look forward to engaging with shareholders at the 2026 AGM
where I will be available to answer any questions. I would
welcome any feedback or comments on remuneration matters
andcan be reached through the Company Secretary.
101
Directors' Remuneration Policy
This Directors' Remuneration Policy (the "2026 Remuneration Policy") on pages 102 to 108 of this Annual Report will be put before
shareholders for approval at the 2026 Annual General Meeting (AGM) to be held on 16 September 2026. The Remuneration Committee
(the "Committee") intends that it will come into effect from that date and that it will operate for three years.
The Group’s remuneration policy was last approved by shareholders in 2023. During the year, the Committee reviewed workforce
remuneration and related policies, including how incentives and rewards align with the Company’s culture and values in practice, and
took this into account when considering Executive Director remuneration. The Committee also considered the operation of the policy in
light of the recruitment process for a new CEO and concluded that the current arrangements remain broadly appropriate.
The proposed policy renewal includes two limited changes, where the Committee is seeking additional flexibility in line with evolving
market practice: firstly, to permit bonus deferral levels to be reduced where an executive exceeds their shareholding guideline; and
secondly, to limit LTIP holding periods to two years post-cessation should the Committee consider either or both to be appropriate. The
Committee is aware of developments in these areas but has not decided to make any changes to the practical operation of the policy at
this stage. The intention is to build this flexibility into the policy should these practices become more prevalent over time.
While not representing a change to the Remuneration Policy itself, the Committee also proposes to include resolutions at the 2026 AGM to
remove the 5% dilution limit from the discretionary share plans. The Company’s current practice is to use market-purchased shares to
satisfy awards and this proposal is intended to ensure the Company retains flexibility consistent with normal market practice.
The 2026 Remuneration Policy was reviewed and approved by the Committee. As part of the process, input was collected from external
advisers, and through consultation with the Group’s ten largest shareholders. The members of the Committee bring their experience to
bear and seek independent advice without management present to ensure that decisions are reached objectively and without
inappropriate influence. No person participates in decisions relating to their personal remuneration.
Remuneration Policy for Executive Directors
The Committee has set the maximum opportunity levels for the annual bonus and LTIP by reference to the Company’s size, complexity and
positioning within the FTSE 250, as well as the competitive market for executive talent. These levels are considered appropriate to support
the attraction, retention and motivation of high-calibre executives, while ensuring a significant proportion of remuneration is performance-
related and aligned with the delivery of the Company’s strategy and long-term shareholder value. The following table summarises each
element of the Policy for the Executive Directors, setting out how each element operates and links to the corporate strategy with minor
updating to assist the reader.
Base Salary
Purpose • To recruit and retain high-calibre Executive Directors.
• Recognise knowledge, skills and experience as well as reflect the scope and size of the role.
Operation • Normally reviewed annually, with any changes usually effective from 1 May. An out-of-cycle review may
be conducted if the Committee determines it is appropriate.
• The current base salaries for the Executive Directors are set out on page 109.
• When setting base salaries, the Committee takes into account a number of factors including (but not
limited to) skills and experience of the individual, the size, scope and complexity of the role, salary
increases across the Group as well as salary levels for comparable roles in other companies of a similar
size, complexity and international footprint, currently within the FTSE 250. The selected peer group is
considered appropriate as it reflects the Company’s scale, business model and talent market, and the
Committee periodically considers whether this remains appropriate and may substitute alternative
benchmarks from time to time. In undertaking this benchmarking, the Committee considers differences in
company size, performance and role scope, and exercises judgement rather than relying on market data
mechanistically. The Committee also reviews the positioning of executive directors’ remuneration relative
to this peer group to ensure it remains appropriate, while supporting the attraction and retention of high-
calibre talent.
Maximum potential value • There is no maximum salary level.
• Salary increases are normally considered in relation to the wider salary increases across the Group.
• Above workforce increases may be necessary in certain circumstances such as when there has been a
change in role or responsibility or where an Executive Director has been appointed to the Board on an
initial salary which is lower than the desired market positioning.
Performance metrics • Individual performance, as well as the performance of the Group, is taken into consideration as part of the
annual review process.
Directors' Remuneration report continued
102
Pension
Purpose • To provide cost-effective retirement benefits.
Operation • The Executive Directors each currently receive a cash allowance in lieu of pension contribution.
• Pension allowances are normally paid monthly and are not bonusable.
Maximum potential value • The cash allowances in lieu of pension contributions are capped at the rate available to the wider
workforce in the UK (currently 5% of base salary).
• This applies to both current and future Executive Directors.
Performance metrics • Not applicable.
Benefits
Purpose • To provide competitive, cost-effective benefits which helps to recruit and retain Executive Directors.
Operation • Benefits may include insurances such as life, medical and dental and other benefits provided more widely
across the Group from time to time.
• Other benefits, such as relocation expenses or expatriate arrangements, may be provided, as necessary.
• Reasonable business-related expenses (including any tax thereon) will be reimbursed.
Maximum potential value • There is no specific maximum although it is not expected to exceed a normal market level.
• The value of benefits will vary based on the cost to the Company of providing the benefits.
Performance metrics • Not applicable.
Annual Bonus
Purpose • To incentivise and reward for the delivery of annual corporate targets aligned to the business strategy.
• To align with shareholders’ and wider stakeholders’ interests.
Operation • The Annual Bonus is subject to performance measures and objectives set by the Committee for the financial
year.
• At the end of the performance period the Committee assesses the extent to which the performance targets
have been achieved and approves the final outcome.
• At least 33% of any bonus earned will be deferred in shares, normally for three years under the DSBP in
respect of which dividend equivalents may apply to the extent such deferred awards vest. The Committee
has discretion to permit bonus deferral levels to be reduced if an executive exceeds their ownership
guideline and the Committee considers it appropriate.
• Malus and clawback provisions apply as set out on page 105.
• Bonus awards are non-pensionable and are payable at the Committee’s discretion.
Maximum potential value • The maximum annual bonus opportunity is 150% of base salary.
• The target annual bonus opportunity is normally set at 50% of the maximum.
• The threshold annual bonus opportunity is up to 25% of the maximum. If the threshold level is not
achieved, no payment will arise.
Performance metrics • The Committee will determine the relevant measures and targets each year taking into account the key
strategic objectives at that time.
• Performance measures may include financial, strategic, operational, sustainability and/or personal
objectives.
• At least 70% of the bonus will be linked to financial measures.
• The Committee sets targets that are challenging, yet realistic in the context of the business environment at
the time and by reference to internal business plans and external consensus. Targets are set to ensure
there is an appropriate level of stretch associated with achieving the top end of the range but without
encouraging inappropriate risk taking.
• The performance measures for FY27 are set out on page 109.
103
Long-Term Incentives
Purpose • To incentivise and reward for the delivery of long-term performance and shareholder value creation.
• To align with shareholders’ interests and to foster a long-term mindset.
Operation • An annual award of performance shares under the LTIP which normally vest after a period of not less than
three years and subject to continued employment and the achievement of performance conditions.
• Vested awards are subject to a further holding period applying at least until the fifth anniversary of grant
during which they may not ordinarily be sold (other than to pay relevant tax liabilities due). The Committee
has discretion to limit holding periods to two years post-cessation of employment should it consider this to
be appropriate.
• Dividend equivalents may accrue over the period from grant until the later of vesting and the expiry of any
holding period.
• Malus and clawback provisions apply as set out on page 105.
• Grant values will normally be determined using an averaging period of up to 90 days prior to grant.
Maximum potential value • The core maximum annual award is 250% of salary.
• The Committee expects to grant annual awards of 250% of salary to Executive Directors.
• The proportion of the core award which may vest for threshold performance will be no more than 25% of
the maximum award. If the threshold level is not achieved, no amount will vest.
Performance metrics • Performance conditions, weightings and target ranges will be determined prior to grant each year to
align with the Company’s longer-term strategic priorities at that time.
• The measures which may be considered include financial and shareholder value metrics as well as
strategic, non-financial measures. In normal circumstances, financial measures will make up the majority
of the annualaward.
• Details of the measures applicable for awards granted in relation to FY27 are set out on in the Annual
Report on Remuneration on page 109.
All Employee Share Plans
Purpose • To encourage wider share ownership across all employees, including the Executive Directors.
• To align with shareholders’ interests and to foster a long-term mindset.
Operation • Executive Directors may participate in all employee schemes on the same basis as other eligible employees.
• This includes (i) the Share Incentive Plan (SIP), under which all-employee free share awards were made at
the time of the IPO and (ii) the Save As You Earn (SAYE Scheme).
• Both plans have standard terms, which are HMRC approved and allow participants to either purchase or
be granted shares (under the SIP) or enter into a savings contract to purchase shares (under either or both
of the SAYE Scheme or SIP) in a tax-efficient manner.
Maximum potential value • Limits are in line with those set by HMRC.
Performance metrics • Not applicable.
Shareholding Requirements
Purpose • To align with shareholders’ interests and to foster a long-term mindset.
Operation • Share ownership guidelines, signed by each of the Executive Directors, require Executive Directors to
retainshares from share incentive award maturities, net of sales to settle tax, until they have met the
required shareholding.
• Progress towards the guideline will be reviewed by the Committee on an annual basis. New Executive
Directors will be given a reasonable amount of time to acquire a qualifying interest.
• In addition, Executive Directors are required to hold shares after cessation of employment to the full value of
the shareholding requirement (or the existing shareholding if lower at the time) for a period of two years.
Maximum potential value • The shareholding requirement for Executive Directors is 300% of base salary.
Performance metrics • Not applicable.
Directors' Remuneration report continued
104
Fees policy for Non-Executive Chair and Non-Executive Directors
The following table summarises the fees policy for the Non-Executive Chair and the Non-Executive Director.
Fees
Purpose • To provide a competitive fee to attract Non-Executive Directors who have the requisite skills and
experience to oversee the implementation of the Company’s strategy.
Operation • Fees for the Non-Executive Chair are set by the Committee.
• Fees for the other Non-Executive Directors are set by the Board excluding the Non-Executive Directors.
• Fees are reviewed, albeit not necessarily increased, annually. Fee increases are normally effective from 1 May.
• Basic fee levels for Non-Executive Directors are determined based on an expected time commitment of
around 20 days per year, and by reference to comparable fee levels in other companies of a similar size
and complexity. The Non-Executive Chair's fee reflects her higher time commitment.
• Additional fees are payable to the Senior Independent Non-Executive Director and Chair of the Audit and
Remuneration Committees to reflect their additional responsibilities. The Non-Executive Director designated
for engagement with the workforce (DNED) for the purposes of the Code is also eligible for an additional fee.
Other fees may be introduced if considered appropriate.
• Higher fees may be paid to a Non-Executive Director should they be required to assume executive duties
on a temporary basis.
• The Non-Executive Directors and the Non-Executive Chair are not eligible to receive benefits and do not
participate in pension or incentive plans. Business expenses (including travel expenses) incurred in respect
of their duties (including any tax thereon) are reimbursed.
Maximum potential value • There is no overall aggregate annual limit for fees payable to the Non-Executive Directors.
Performance metrics • Not eligible to participate in any performance-related elements of remuneration.
Discretions retained by the Committee in operating the incentive plans
The Committee operates the Group’s incentive plans according to their respective rules and in accordance with HMRC and UK Listing
Rules where relevant. To ensure the efficient operation and administration of these plans, the Committee may apply certain discretions.
These include (but are not limited to) the following:
• Determining the participants in the plans.
• Determining the timing of grants and/or payments.
• Determining the size of grants and/or payments (within the limits set out in the policy table above).
• Determining the appropriate choice of measures, weightings and targets for the incentive plans from year to year including any use of
discretion to reduce the outcome, as appropriate.
• Determining “good leaver” status and the extent of vesting and or payment under the incentive plans.
• Determining the extent of vesting of awards under share-based plans in the event of a change of control.
• Making any appropriate adjustments required in certain circumstances (e.g. rights issues, corporate restructuring events, variation of
capital and special dividends).
The Committee retains discretion to vary the performance conditions applying to outstanding awards in exceptional circumstance if an
event occurs which causes the Committee to consider that the original condition would no longer operate as intended. Any amendment
tothe performance conditions can be made, provided the Committee considers the varied condition is fair and reasonable and not
materially less challenging than the original conditions would have been but for the event in question.
Recoupment (malus and clawback)
The Company’s incentive awards include provisions that allow it to cancel or reduce any value due to be delivered (malus) and recover
any value delivered (clawback) under variable awards including the Annual Bonus scheme, the DSBP and the LTIP, in exceptional
circumstances where the value of those variable awards is determined to be no longer appropriate.
A malus or clawback determination may be made by the Committee to the extent that the granting or vesting of an award has been or will
be affected by any of the following circumstances:
• A material misstatement of the Company’s financial results; or
• An error of calculation, inaccurate or misleading information or assumption relating to a performance target and/or other condition; or
• An action or conduct which amounts to fraud or gross misconduct which would have warranted the summary dismissal of the employee; or
• An instance of corporate failure (e.g. administration or liquidation) arising from actions taken during the vesting period of an award; or
• Any other circumstance directly arising from actions taken during the vesting period which has a significantly adverse impact on the
Group’s reputation to justify the operation of recoupment.
Clawback may be applied until the third anniversary of the determination of a bonus or the vesting of an LTIP award. This clawback
period is considered appropriate by the Committee because it aligns to the investment cycle of a technology platform business.
Malus and clawback provisions are set out in the terms of the Annual Bonus scheme, the DSBP and the LTIP. All scheme participants must
sign a declaration agreeing to these terms before receiving any award under the LTIP or DSBP. To date, the provisions have not been used.
105
Selection of performance measures and targets
The Committee determines the performance measures applying to the Annual Bonus and LTIP based on the strategic priorities of the
Group at the time. The measures and their weightings may change from year to year to reflect the needs of the business. The measures
and weightings for FY27 are set out on page 109.
Performance measures may include financial (such as revenue, Adjusted EBIT and Adjusted Pre-tax EPS), operational, strategic, ESG,
personal and shareholder value creation metrics. The Committee uses a balanced range of measures to assess performance holistically
and align incentives with the Group’s KPIs and long-term strategic priorities.
The Committee has selected Relative TSR and Adjusted pre-tax EPS as the performance measures for the LTIP as they align with the
Company’s strategy of delivering sustainable growth and long-term shareholder value. Relative TSR ensures alignment with shareholder
experience by measuring performance against a relevant peer group, while Adjusted pre-tax EPS reflects the Company’s focus on
profitable growth, driven by scale, operational efficiency and continued investment in its digital platform. Together, these measures
support the delivery of the Company’s long-term strategic priorities.
The targets for both the Annual Bonus and LTIP are set after considering internal business plans, the macroeconomic outlook and, where
relevant and available, the sell-side consensus. The target range is calibrated so that it is realistic yet requires stretching outperformance
to achieve the top end. The Committee may set alternative measures for both bonus and/or LTIP in subsequent years.
Statement of consideration of shareholder views
The Committee considers shareholder feedback received in relation to the AGM each year and guidance from shareholder representative
bodies more generally. In February 2026 the Committee wrote to ten of the Company's largest shareholders, representing approximately
62% of the share register, outlining the proposed 2026 Remuneration Policy. Shareholders were invited to provide feedback and the Chair
of the Remuneration Committee offered to meet with any shareholders who wished to discuss the proposals. Feedback received was
supportive and no material changes were made to the proposed 2026 Remuneration Policy to be put to shareholders for approval at the
2026 AGM.
Differences in remuneration policy for Executive Directors and employees in general
All UK employees have the choice of two defined contribution schemes. Employer cost ranges from 3% to 5% of salary.
All Group employees participate in the Annual Bonus scheme, which is operated on terms consistent with those for the Executive Directors
albeit with an element based on personal performance. The LTIP operates for members of the Group Leadership Team and the Extended
Leadership Team on terms consistent with those for the Executive Directors.
Wider employee ownership is a key objective for the business. As at 30 April 2026 26% (30 April 2025: 28%) of our employees participate
in the Group’s SAYE scheme. The Group makes annual grants under a SAYE scheme and all eligible employees at the time of the IPO were
able to participate in the SIP Scheme.
Statement of consideration of employment conditions elsewhere in the Group
The Committee is provided with an update, at least annually, on pay and employment conditions throughout the Group. This includes
details of base salary increases, bonus award levels, share scheme take up across the Group workforce as well as more information on
thesalaries and proposed increases for the Group Leadership Team members and other senior direct reports of the CEO. The Committee
reviews and agrees all grants of share awards.
The Committee maintains regular liaison with the DNED to discuss remuneration matters relevant to its annual cycle. The Company
supports transparent communication of its remuneration framework across the workforce. Performance against annual bonus targets,
which apply to all employees, is shared through regular all-hands updates and participants in share plans receive updates on
performance. Given this engagement, the Committee considers that formal consultation on remuneration policy is not necessary. Employee
engagement scores are reviewed on an ongoing basis to inform decision-making. The engagement mechanisms used help employees
understand how executive remuneration aligns with wider workforce pay policies, the Company's performance and long-term strategy.
Executive Directors’ external appointments
Executive Directors may accept external appointments as Non-Executive Directors of other companies with the specific approval of the
Board in each case. Any fees payable may be retained by the Executive Directors.
Obligations on the Company
The Committee confirms that there are no obligations contained in directors’ service contracts that could give rise to, or impact on,
remuneration payments or payments for loss of office, beyond those disclosed elsewhere in this report.
Directors' Remuneration report continued
106
Recruitment of Directors – approach to remuneration
Executive Directors
The ongoing remuneration package for any new Executive Director will be set in accordance with the terms of the Policy in place at the
time of appointment (including any caps on remuneration). The principles which will be applied are set out below:
• Base salary – set at an appropriate level taking into account the skills and experience of the individual and the nature of the role. If the
base salary is set below market on appointment to reflect experience, there will be an expectation that subsequent increases may be
above those of the wider workforce to bring this into line with the desired level as the individual develops in the role.
• Benefits – will be in line with those offered to other employees in the same location and take account of any local market norms.
Inaddition, the Committee recognises that it may need to meet certain relocation expenses or expatriate benefits, as appropriate.
• Pension – will be in line with that offered to the wider workforce.
• Annual bonus – will be operated in line with the terms set out in the Policy table and will be pro-rated in the year of joining to reflect
theperiod of service rendered. Depending on the timing of the appointment, it may be necessary for the Committee to use alternative
performance measures for the remainder of the initial performance period.
• LTIP – will be operated in line with the terms set out in the Policy table. An award may be made shortly after appointment (assuming
not in a closed period).
• Buy-out awards – the Committee may consider offering additional cash and/or share-based elements to replace remuneration
forfeited by the individual on leaving their previous employment when it considers these to be necessary to facilitate the appointment
and in the best interests of the Company and its shareholders. Any buy-out arrangements will be made under the existing incentive
plans or the relevant provision of the UK Listing Rules and would normally be delivered on a like-for-like basis taking account of the
nature, time horizons and any performance requirements attached to the awards forfeited.
For an internal appointment, any variable pay element or benefit awarded in respect of the prior role may be allowed to continue on its
original terms, adjusted as relevant to take into account the new appointment.
Non-Executive Directors
On appointment of a new Chair of the Board or NED, the fees will be set taking into account the experience and calibre of the individual
and the prevailing rates of other non-executives at the time.
Illustration of the Policy in different
performancescenarios
The table and charts below illustrate the potential future value and
composition of the Executive Directors’ remuneration opportunities
in four performance scenarios: minimum, on-target (i.e., in line with
the Company’s expectations), maximum and maximum plus 50%
share price appreciation, a scenario where 50% share price
appreciation is included for the LTIP. The maximum-plus scenario
includes 50% share price appreciation.
Performance
scenario Includes, for both CEO and CFO
Minimum Salary, pension and benefits (fixed remuneration).
No bonus award.
No vesting under the LTIP.
Fixed remuneration.
On-target 50% of maximum annual bonus award (75% of salary).
25% vesting of the core award under the LTIP (62.5%
of salary).
Fixed remuneration.
Maximum 100% of maximum annual bonus award (150% of salary).
100% vesting of the 2026 LTIP award (250% of salary).
Fixed remuneration.
Maximum
+50%
100% of maximum annual bonus award.
100% vesting of the 2026 LTIP award, plus 50% share
price appreciation
1
.
Note to both chart above and tables to the right.
1 As required by the reporting regulations the value of the LTIP includes share
price appreciation of 50% but not dividend accrual.
Illustrations of application of remuneration policy
Catherine Faiers
£000
0
500 1,000
1,500
2,000
2,500
3,000
3,500
4,000
Min
Target
Max
Max with
growth
Andy MacKinnon
£000
0
500 1,000
1,500
2,000
2,500
3,000
3,500
4,000
Min
Target
Max
Max with
growth
Total fixed remuneration Annual bonus
LTIP Share price growth
107
100%
43%
21%
16%
£600
31%
26%
30%
24%
£1,384
49%
40%
£2,880
20% £3,593
100%
43%
21%
16%
£445
31%
26%
30%
24%
£1,025
49%
40%
£2,133
20% £2,661
Executive Directors’ service contracts
The service contracts for Catherine Faiers and Andy MacKinnon provide for an equal notice period from the Group and the Executive of a
maximum 12 months’ notice and any contracts for newly appointed Executive Directors will provide for equal notice in the future. The date
of each service contract and unexpired term is set out in the table below:
Director Date of service contract Unexpired term (months)
Catherine Faiers 2 March 2026 12-month rolling
Andy MacKinnon 10 January 2021 12-month rolling
Non-Executive Directors’ terms of appointment
The Non-Executive Directors do not have service contracts with the Company and instead have letters of appointment for no more than
three years, subject to annual reappointment at the AGM, currently with a three-month notice period by either side. The appointment
letters provide that no compensation is payable on termination, other than fees accrued and expenses. The date of appointment and the
length of service for each Non-Executive Director are shown in the table below:
Director Date of appointment Date of reappointment
Unexpired term of current letter of
appointment as at 2026 AGM (years
and months)
Length of service as at 2026
AGM (years and months)
Kate Swann
1
10 January 2021 19 September 2023 Nil months 5 years 8 months
David Keens
1
10 January 2021 19 September 2023 Nil months 5 years 8 months
Susan Hooper
1
10 January 2021 19 September 2023 Nil months 5 years 8 months
Niall Wass
1
10 January 2021 19 September 2023 Nil months 5 years 8 months
ShanMae Teo 27 June 2022 17 September 2025 24 months 4 years 3 months
1 These directors' letters of appointment expire at the 2026 AGM. It is intended that, subject to each of them being individually re-elected by shareholders at the 2026
AGM, that letters of appointment will be issued to each of them for a further three-year term.
Policy on payment for departure from office
On termination of an Executive Director’s service contract, the Committee will take into account the departing Director’s duty to mitigate
his/her loss when determining the amount of compensation. The Committee’s policy is described below and will be implemented taking
into account the contractual entitlements, the specific circumstances for the departure and the interests of shareholders:
Component of pay
Voluntary resignation or
termination for cause "Good leaver" (e.g. Death, ill health, disability) Departure on agreed terms
Base salary Paid for the proportion of the
notice period worked and
any untaken holidays pro-
rated to the leaving date.
Paid for the proportion of the notice period
worked and any untaken holidays pro-rated
to the leaving date. A Payment in Lieu of
Notice (PILON) may be made in instalments
subject to mitigation.
Treatment will normally fall
between the two treatments
described in the previous columns,
subject to the discretion of the
Committee and the terms of any
termination agreement.
The Committee will have the
authority to settle any legal claims
against the Company, e.g. for
unfair dismissal etc, that might arise
on termination.
In the event of a change of control
or similar event, awards may vest
early subject to performance and,
normally, any bonus, DSBP or LTIP
would be subject to pro-rating.
Alternatively, awards may be rolled
over.
Participants may exercise their SAYE
options within the period prescribed
by HMRC regulations and the
scheme rules. Treatment ofshares
held under the SIP will
bedetermined in accordance
withHMRC regulations and the
SIPrules.
Benefits and pension Paid for the proportion of
the notice period worked
(including garden leave).
Paid for the proportion of the notice period
worked (including garden leave).
Annual bonus cash Cessation of employment
during a bonus year will
normally result in no cash
bonus being paid.
Cessation of employment during a bonus year
or after the year end but prior to the normal
bonus payment date will result in cash and
deferred bonus being paid and pro-rated for
the relevant portion of the financial year
worked and performance achieved.
Annual bonus
deferred shares
Unvested deferred shares
will lapse.
Awards will normally continue to vest on their
original vesting date unless the Committee
determines they should vest earlier.
LTIP awards Unvested performance
shares will lapse.
Performance shares will normally be retained
by the individual for the remainder of the
vesting period and remain subject to the
relevant performance conditions and
ordinarily subject to time proration. The
Committee will retain discretion to assess
performance and allow awards to vest at an
earlier date if considered appropriate.
Options under SIP /
SAYE Scheme
As per HMRC regulations. As per HMRC regulations.
Other None. Disbursements such as legal costs and
outplacement fees may be payable as
appropriate.
Directors' Remuneration report continued
108
Annual Report on Remuneration
The Directors’ remuneration report that follows has been prepared in accordance with the UK Listing Rules, the Large and Medium-sized
Companies and Groups (Accounts and Reports) Regulations 2008 (as amended) and the Companies Act 2006. The Committee continues
to consider the effectiveness of the Policy relative to the core principles of clarity, simplicity, risk, predictability, proportionality and
alignment to culture as set out on page 76.
Implementation of Policy for FY27
For FY27 the Executive Directors will be remunerated as summarised in the table below.
Component of Policy
Implementation for FY27
Base salaries CEO: £570,000 (No increase) CFO: £422,036 (2.5% increase)
Across the Group, the average pay increase for UK employees for FY27 is 4.1%.
Benefits and
pension
Unchanged pension contribution of 5% of salary, paid via payroll. No changes to benefit provisions.
Annual bonus Maximum 150% of salary (target bonus is 50% of maximum).
Subject to the following performance conditions:
• Revenue – 20% weighting.
• Adjusted EBIT – 50% weighting.
• Sustainability – 10% weighting, comprising two measures, namely customer net promoter score and employee
engagement.
• Personal objectives – 20% weighting.
The Committee reserves the right to adjust bonus outcomes downwards if the Group does not meet its climate-related
target for supplier engagement on emissions reduction commitments aligned with Science Based Targets initiative
(SBTi)criteria.
The target ranges are considered commercially sensitive and will therefore be disclosed retrospectively next year, in line
with market practice.
LTIP
Award of 250% of salary.
Awards will be subject to the following conditions:
• 50% of the Award: relative TSR, based on the three-year TSR measured based on the average for the three months
ending 30 April 2029 for the Company versus the constituents of the FTSE 250 (excluding investment trusts). 25% of
this component will vest at median rising on a straight-line basis to 100% at upper quartile; and
• 50% of the Award: Adjusted Basic Pre-Tax EPS for the year ending April 2029. 25% of this component will vest at
28.7p rising on a straight-line basis to 100% at 34.6p.
Non-Executive
Director fees
Chair fee: £266,614.
Non-Executive Director base fee: £69,551.
Senior Independent Non-Executive Director fee: £11,590.
Audit and Remuneration Committee Chair fee: £11,590.
Designated Non-Executive Director for workforce engagement fee: £5,795.
The base fees for Chair and Non-Executive Directors have been increased by 2.5% from 1 May 2026.
109
Single Total Figure of Remuneration (audited)
The tables below show the total remuneration for the financial year ended 30 April 2026 and the comparator information for the previous
financial year.
Executive Directors Non-Executive Directors
For the year ended 30
April 2026
Catherine
Faiers
5
Andy
MacKinnon
Nickyl
Raithatha
6
Kate
Swann
David
Keens
Susan
Hooper
Niall
Wass
ShanMae
Teo
Base salary/fees
1
£95,000 £411,742 £424,552 £260,111 £90,471 £84,817 £67,855 £67,855
Benefits
2
– £2,721 £1,543 – – – – –
Pension
3
– £20,587 £21,228 – – – – –
Total fixed pay £95,000 £435,050 £447,323 £260,111 £90,471 £84,817 £67,855 £67,855
Annual bonus
5
£237,801 £450,602 – – – – – –
LTIP
4,5
£279,101 – – – – – – –
Other
5
£325,210 – – – – – – –
Total variable pay £842,112 £450,602 –
– –
– – –
Total remuneration £937,112 £885,652 £447,323 £260,111 £90,471 £84,817 £67,855 £67,855
For the year ended 30
April 2025
Catherine
Faiers
5
Andy
MacKinnon
Nickyl
Raithatha
6
Kate
Swann
David
Keens
Susan
Hooper
Niall
Wass
ShanMae
Teo
Base salary/fees
N/a £401,700 £621,296 £253,767 £88,266 £82,750 £66,200 £66,200
Benefits
2
N/a £2,183 £2,183 – – – – –
Pension
3
N/a £20,085 £31,065 – – – – –
Total fixed pay N/a £423,968 £654,544 £253,767 £88,266 £82,750 £66,200 £66,200
Annual bonus N/a £452,884 £469,309 – – – – –
LTIP
4
N/a £66,465 £137,066 – – – – –
Total variable pay
7
N/a £519,349 £606,375
–
–
– – –
Total remuneration N/a £943,317 £1,260,919 £253,767 £88,266 £82,750 £66,200 £66,200
Notes to both tables above:
1 Fees and salaries for FY26 were increased by 2.5%. For FY25 fees and salaries were increased by 4.0%.
2 Benefits consisted of private medical and dental insurance.
3 The Executive Directors each receive pension benefits equivalent to 5.0% of salary (unchanged from FY25). No Executive Director has a prospective entitlement to a
defined benefit pension.
4 The calculation of the value of the FY26 LTIP award for the CFO is set out in the note to the table on page 112, including value attributable to share price appreciation.
The FY25 figures, which include 285 dividend equivalent shares for the CEO and 138 for the CFO, have been adjusted to reflect the actual share price at the date of
vesting of the FY22 awards on 7 July 2025 which was after the publication date of last year's report. TheFY26 figures include an estimated 17,876 dividend equivalent
shares and the value will be adjusted in next year’s report to reflect the actual share price at the relevant vesting dates of the awards, which fall after the date of
publication of this report.
5 Remuneration for the CEO is from date of appointment on 2 March 2026. Other remuneration refers to the buy-out awards to replace the Autotrader 2024 and 2025
deferred bonus plan awards. The FY26 figure is based on a share price of 211.88p, being the average share price for the 90-day period ended 30 April 2026 as a
proxy for the share price at vesting. This figure will be adjusted in future reports to reflect the value at grant and vesting, including dividend equivalent shares. Full
details of the bonus payable for FY26 and the buy-out awards which are treated as having vested as at 30 April 2026 are shown in the buy-out awards (audited)
section below.
6 Remuneration until date of resignation of 31 December 2025. For the FY25 bonus (in relation to the financial year ended 30 April 2025), a bonus of £700,461 was
awarded. As Nickyl resigned at around that time, the Remuneration Committee delayed the payment of the cash element pending it being satisfied that Nickyl
continued to fully perform his role while under notice. On the basis that he did so, in December 2025 the Committee determined that the £469,309 cash element of the
FY25 bonus would be paid to Nickyl in December 2025. This has been reflected in the FY25 remuneration figures. No award was made under the Deferred Share
Bonus Award and that element of the bonus (33%) lapsed. Clawback provisions continue to apply for a period of two years.
7 The FY26 variable pay shown in the FY25 annual report included the value of the DSBP awards that vested in FY25. These related to the bonus awarded in FY22
which was disclosed in the bonus figure in the FY22 accounts.
Buy-out awards (audited)
To facilitate the recruitment of Catherine Faiers as CEO, the Committee agreed replacement awards in respect of remuneration forfeited
on leaving Autotrader Group plc (Autotrader). The awards are as follows:
• FY26 bonus of £237,801 will be paid in full based on the 39.7% pay-out to other executive directors of Autotrader as disclosed in its
annual report and accounts for FY26, with 35.75% paid in cash and 64.25% deferred into Moonpig shares, on the same terms as
Autotrader and contingent on employment with the Company for 2 years from the date of grant. This amount has been included in the
single figure table on page 110.
• Deferred Bonus Plan awards (27,978 shares from the Autotrader 2024 grant and 13,484 shares from the Autotrader 2025 grant): will be
bought out in full, contingent on employment with the Company to the original vesting dates. The equivalent awards over Moonpig
Group shares are 103,572 and 49,916 respectively. These awards are expected to be granted on or around 30 June 2026 and will vest
on 30 June 2026 and 25 June 2027 respectively to align with the vesting dates of the original Autotrader awards.
• 2023 PSP award over 79,783 shares are expected to be granted on or around 30 June 2026 and will be immediately available to vest at
44.6% against Autotrader performance as disclosed in Autotrader's annual report and accounts for FY26 and converted to 131,726
Moonpig Group shares. Shares not sold to cover income tax, National Insurance ("NI") contributions and dealing costs will be
contingent on employment to the end of the 2-year post-vesting holding period in accordance with the rules of the Autotrader PSP.
Directors' Remuneration report continued
110
• 2024 PSP award to be replaced with a back-dated Moonpig Group award over 194,717 shares representing 50% of the value of the
equivalent Autotrader award. This award is expected to be granted on or around 30 June 2026 and will vest on 25 June 2027 to align
with the vesting dates of the original Autotrader award.
• 2025 PSP award to be replaced with an award subject to the same performance conditions as the FY26 Moonpig Group award over
357,187 shares worth the same as the Autotrader award. This award is expected to be granted on or around 30 June 2026 and will vest
on 25 June 2028 to align with the vesting dates ofthe original Autotrader award.
The number of shares under each Award has been determined by reference to the closing Moonpig Group and Autotrader share prices on
28 - 30 November 2025, being the 3 dealing days prior to the announcement of Catherine's appointment as CEO of the Company. None
of the benefits listed above are pensionable. Dividend equivalent shares will be added to the original awards based on dividends paid by
Autotrader from the date of the award until 30 June 2026. Further dividend equivalent shares will be added to each buy-out award at the
relevant vesting date based on any dividends paid on Moonpig Group shares during the period between 30 June 2026 and the relevant
vesting date.
Annual bonus (audited)
The maximum bonus opportunity for FY26 was 150% of salary for each of the Executive Directors (unchanged from FY25). It was based on
the achievement of Group financial targets and a set of Group specific and quantifiable strategic objectives. The outgoing CEO Nickyl
Raithatha's FY26 bonus opportunity lapsed on giving notice of termination of employment. Performance targets and actual outturn are set
out below:
Performance measure Weighting Threshold Target Maximum
Actual FY26
achievement
Bonus
outcome
(% of total
bonus)
Financial Measures:
Group Revenue 20.0% £371.4m £378.6m £385.5m £373.0m 6.1%
Group Adjusted EBIT 50.0% £77.1m £81.1m £85.2m £87.2m 50.0%
ESG Measures:
Group customer NPS 3.4% 56 58 60 57 1.3%
Group employee engagement score 3.3% 64 66 68 62 –%
Group climate-related metric
1
3.3% 35.4% 36.4% 37.4% 37.5% 3.3%
Personal objectives:
Greetz gross profit objective 10.0% €26.2m €27.0m €27.8m €27.5m 8.4%
Experiences gross profit objective 10.0% £34.5m £35.6m £36.7m £35.1m 3.9%
Total 100.0% 73.0%
1 Climate-related metric: this metric focused on engaging suppliers to set emissions reduction commitments in line with Science-Based Targets initiative (SBTi) criteria.
The target for FY26 was for suppliers representing 36.4% of our Scope 3 emissions to have these targets in place by 30 April 2026.
The performance targets were set at the start of the year based on internal budgets, external forecasts and the Committee’s view at the
time of the macroeconomic environment. The financial targets were set on a stretching, yet realistic basis. The Committee believes that the
FY26 targets are no less stretching than those set in previous years.
In FY26, the Group delivered another year of strong financial performance. Revenue of £373.0m was between Threshold and Target. The
Group also delivered strong profit growth, increasing Adjusted EBIT year-on-year by 12.0% to £87.2m, which was above Maximum.
Outcomes varied for the three sustainability measures. Management secured commitments to set net zero emissions reduction targets
aligned with SBTi criteria from suppliers representing 37.5% of our Scope 3 emissions, therefore the outcome for this measure was above
Maximum. Customer NPS was between Threshold and Target. The employee engagement score was lower than Threshold.
In FY26 the Committee introduced personal objectives for the Executive Directors, representing 20% of the bonus opportunity. For FY26,
gross profit objectives were weighted 10% to Greetz gross profit and 10% to Experiences gross profit. Encouraging progress has been
made at both businesses during the year. Greetz has returned to low-single digit constant currency revenue growth, supported by
improved commercial execution. Whilst Experiences is not yet in growth, management delivered an improvement in business performance
in the second half of the year, with the rate of revenue decrease improving from 8.9% in H1 to 1.9% in H2. As a result, actual Greetz gross
profit was between Target and Maximum, while Experiences gross profit was between Threshold and Target.
The resulting bonus represented 73.0% of the maximum opportunity, equating to an outcome of £450,602 for the CFO, of which 33%
willbe deferred into shares for three years under the DSBP. In determining the annual bonus outcome, the Committee considered the
experience of key stakeholders, including shareholders, customers and employees, and concluded that the payout appropriately
reflectedoverall business performance during the year. The Committee considered the formulaic outcome to be appropriate and did
notapply discretion.
In line with the Policy, 67.0% of the bonus will be paid in cash in July 2026, with the remaining 33.0% deferred into shares for three years.
The deferred share element is subject to continued service, malus and clawback provisions, but no additional performance conditions.
111
Awards vested in the year (audited)
For the LTIP awards that were granted on 4 July 2023 and the top-up awards granted on 19 September 2023, the performance period
ended on 30 April 2026 and the performance outcomes are set out below.
Metric (each 50% of award) Threshold (25%) Target (50%) Max (100%) Actual % vesting
Relative TSR Equal to the Median
ranked entity
Vesting on a straight-line
basis between Threshold
and Max
Equal to or more than the
Upper Quartile ranked
entity
More than Upper
Quartile ranked entity
100.00%
Adjusted pre-tax EPS
1
19.5p Vesting on a straight-line
basis between Threshold
and Max
21.5p 21.6p 100.00%
Total – regular and
top-up awards 100.00%
For the one-off LTIP awards granted on 19 September 2023, the performance period also ended on 30 April 2026 and the performance
outcomes are set out below.
Metric (each 50% of award) Threshold (25%) Target (50%) Max (100%) Actual % vesting
Relative TSR Equal to the Upper
Quartile ranked entity
Vesting on a straight-line
basis between Threshold
and Max
Equal to or more than the
15th Percentile ranked entity
Between Threshold
and Max
74.89%
Adjusted pre-tax EPS
1
21.5p Vesting on a straight-line
basis between Threshold
and Max
23.5p 21.6p 27.88%
Total – one-off awards 51.38%
1 In FY24, the Group changed its definition of Adjusting Items to include the amortisation of intangible assets arising on business combination (acquisition amortisation).
Performance conditions for in-flight LTIP awards were not re-expressed, therefore, for the purposes of the FY23 LTIP awards we have continued to deduct acquisition
amortisation when calculating Adjusted pre-tax EPS, to ensure outcomes are consistent with the basis on which the target was set.
The Committee reserved the right to adjust the maximum opportunity for vesting of the 2023 one-off award to ensure overall alignment
with shareholder interests. The Committee considered there were no circumstances that warranted the exercise of discretion for any of
these awards. As a result, the awards below are expected to vest in July and September 2026, which include shares equivalent to the roll-
up dividends paid during the performance period, in line with Investment Association guidelines. These will be subject to two-year post-
vesting holding periods whereby shares may not be sold, other than to pay tax, until July 2028 or September 2028 respectively.
Executive Director Award Award date Value on award
Number of
shares granted
Vesting
(% of
max)
Number of
awards vesting
Share price
change
1
Total value
included in the
single total figure
incl div equiv
1
Andy MacKinnon Regular 4 July 2023 £768,749 529,624 100% 529,624
£353,418 £1,144,673
Andy MacKinnon Top-up 19 September 2023 £196,874 119,928 100% 119,928 £57,230 £259,199
Andy MacKinnon One-off 19 September 2023 £772,499 470,577 51.38% 241,782 £115,378 £522,562
Total £1,926,434
1 Based on a share price of 211.88p, being the average share price for the 90-day period ended 30 April 2026 as a proxy for the share price at vesting. The values on
awards were based on a share price of 145.15p, 164.16p and 164.16p respectively. Total additional shares (not included above) will be awarded in lieu of dividends
accrued from the dates of the awards to the date of vesting of 10,622, 2,405 and 4,849 shares respectively (the estimated value of these shares has been included in
the figure shown in the single total figure).
Awards granted in the year (audited)
LTIP
Details of the long-term incentive awards granted to the Executive Directors in FY26 under the LTIP are set out below. No award was
made to Nickyl Raithatha as he had submitted his resignation before the award date.
Executive Director
Number of awards
granted during the
year
1,2
Market price at
date of award
£
3
Date of grant/
award
Value of award
at date of grant
£
3
Performance period
Exercisable/capable
of vesting from
4
Andy MacKinnon 432,629 2.3793 1 July 2025 1,029,355 1 May 2025 – 30 April 2028 1 July 2028
1 These awards represent the normal LTIP grant level for the Executive Directors under the 2023 Remuneration Policy of 250% of salary. These awards are subject to the
following TSR and Adjusted EPS performance conditions, as 50% of the Award: relative TSR, comparing the Company’s share price for the three-month average to
30April2028 versus the constituents of the FTSE 250 (excluding investment trusts) over the same period. 25% of this component will vest at median rising on a straight-
line basis to 100% at upper quartile; and 50% of the Award: Adjusted basic pre-tax EPS for the year ending April 2028. 25% of this component will vest at 24.0p rising
on a straight-line basis to 100% at 29.0p.
2 The above award was granted for nil consideration.
3 The values at the date of grant for the awards made on 1 July 2025 were calculated using the average closing price of the trading days that fall within the 90 calendar
days prior to the date of grant.
4 The awards are subject to a two-year post-vesting holding period.
Directors' Remuneration report continued
112
DSBP
The table below shows the details of DSBP awards granted during the year. A conditional share award was granted under the DSBP to
Andy MacKinnon, CFO, for the deferred element (33%) of his FY25 annual bonus. No award was made to Nickyl Raithatha, outgoing
CEO, as the deferred element of his FY25 bonus was forfeited following his resignation.
Executive Director
Number of shares
subject to DSBP award
Market price at
date of award
1
£
Date of grant/
award
Face value of DSBP
award on grant
2
£
Exercisable/capable
of vesting from
3
Andy MacKinnon 67,269 2.2217 1 July 2025 149,451 1 July 2028
1 Calculated using the three-day average share price on the three trading days prior to the date of grant.
2 Equates to 33% deferral of FY25 bonus.
3 DSBP awards vest after three years, subject to continued service only.
Share interests and incentives (audited)
Shares owned
outright as at
30 April 2026
1
Subject to
continued
employment
2,4
Options
unvested and
subject to
performance
conditions
3
Options vested
but not
exercised
Total shares
available
Shareholding as
a percentage
of salary
4
Shareholding
requirement met
Executive Directors
Catherine Faiers – – – – – –% No
Andy MacKinnon 1,069,523 86,942 1,949,352 – 1,156,465 593% Yes
Nickyl Raithatha
5
3,849,353 – – – 3,849,353 1915% Yes
Non-Executive Directors
Kate Swann 2,466,562 – – – 2,466,562 N/a N/a
David Keens 120,000 – – – 120,000 N/a N/a
Niall Wass 75,498 – – – 75,498 N/a N/a
Susan Hooper 14,286 – – – 14,286 N/a N/a
ShanMae Teo 45,156 – – – 45,156 N/a N/a
1 This represents direct interests held in Moonpig Group plc including SIP shares.
2 Awards subject to continued employment are awards made under the DSBP (adjusted for employment taxes payable in future in the event of vesting) and SAYE
scheme shares.
3 Awards subject to performance conditions are the LTIP awards, stated without adjustment for employment taxes payable in future in the event of vesting.
4 The shareholding as a percentage of salary relates to those shares and awards not subject to ongoing performance conditions with any awards not yet subject to tax
counted on an assumed net of tax basis. The share price used is 211.2p being the closing price as at 30 April 2026.
5 Nickyl Raithatha is required to retain shares to the value of 300% of his FY26 salary for a period of two years from 31 December 2025, being the last date of his
employment with the Company.
6 Since the FY26 year end and to the date of this Annual Report and Accounts, there have been no changes in the shareholdings shown in the table above. As at the
date of this Annual Report and Accounts, the shares owned outright by the directors represented 1.26% of the issued share capital of the Company.
7 Save as disclosed above, no director nor any person connected with a director had any interest in the shares of the Company or any subsidiary undertaking at the end
of the financial year or at any time during the year.
Directors’ share-based rewards and options (audited)
Details of all Directors’ interests in the Company’s share-based reward schemes are shown in the tables below. Catherine Faiers had no
interests in the Company's share-based reward schemes during the year and as at 30 April 2026.
Nickyl Raithatha
Scheme
Awards/
options held
at 1 May 2025
Number of
awards granted
during the year
Exercised
during the
year
Lapsed during
the year
Awards/
options held at
30 April 2026
Exercise price/
market price at
date of award £ Date of grant/award
Exercisable/ capable of
vesting from
DSBP
2
121,920 – 121,920 – – 2.2253 5 July 2022 5 July 2025
DSBP
3
13,650 – – 13,650 – 1.4515 4 July 2023 N/a
DSBP
4
99,942 – – 99,942 – 1.8667 2 July 2024 N/a
LTIP
6
456,378 – 63,436 392,942 – 2.2253 5 July 2022 5 July 2025
LTIP
7
799,173 – – 799,173 – 1.4515 4 July 2023 N/a
LTIP
7
203,155 – – 203,155 – 1.6416 19 September 2023 N/a
LTIP
8
727,826 – – 727,826 – 1.6416 19 September 2023 N/a
LTIP
9
967,268 – – 967,268 – 1.6058 2 July 2024 N/a
Totals 3,389,312 – 185,356 3,203,956 –
113
Andy MacKinnon
Scheme
Awards/
options held
at 1 May 2025
Number of
awards granted
during the year
Exercised
during the
year
Lapsed during
the year
Awards/
options held at
30 April 2026
Exercise price/
market price at
date of award £ Date of grant/award
Exercisable/ capable of
vesting from
SAYE
1
12,366 – – – 12,366 1.50 26 July 2024 1 October 2027
DSBP
2
78,827 – 78,827 – – 2.23 5 July 2022 5 July 2025
DSBP
3
8,825 – – – 8,825 1.45 4 July 2023 4 July 2026
DSBP
4
64,618 – – – 64,618 1.87 2 July 2024 2 July 2027
DSBP
5
– 67,269 – – 67,269 2.22 1 July 2025 1 July 2028
LTIP
6
221,304 – 30,761 190,543 – 2.23 5 July 2022 5 July 2025
LTIP
7
529,624 – – – 529,624 1.45 4 July 2023 4 July 2026
LTIP
7
119,928 – – – 119,928 1.64 19 September 2023 19 September 2026
LTIP
8
470,577 – – – 470,577 1.64 19 September 2023 19 September 2026
LTIP
9
625,389 – – – 625,389 1.61 2 July 2024 2 July 2027
LTIP
10
– 432,629 – – 432,629 2.38 1 July 2025 1 July 2028
Totals 2,131,458 499,898 109,588 190,543 2,331,225
1 Options held under the Save As You Earn (SAYE) scheme were granted on 26 July 2024, exercisable from 1 October 2027 at an exercise price of £1.50 per share. The
exercise price was set at a discount of 20% to the market price of the Company's ordinary shares at the date of the invitation to participate, in accordance with the
HMRC-approved rules of the SAYE scheme permitting a discount of up to 20%. The market price of the Company's ordinary shares at the date of grant was £1.86,
being the average of the closing prices for the three trading days immediately preceding the date of the invitation to participate. The face value of this award,
calculated as the number of options (12,366) multiplied by the market price of £1.86 at the date of grant, is £23,000. As there are no performance conditions attaching
to the SAYE award, the face value represents the maximum value of the award. Further details of the SAYE scheme are shown in Note 22 to the accounts.
2 DSBP awards equate to 33% deferral of bonus payable in FY23 in relation to performance for FY22 and vested on 5 July 2025. 354 additional shares (not included
above) were awarded in lieu of dividends accrued from the date of the award to the date of vesting. This figure has not been included in the single figure table as the
value of the award was included in the total bonus figure in the FY22 accounts.
3 DSBP awards equate to 33% deferral of bonus payable in FY24 in relation to performance for FY23.
4 DSBP awards equate to 33% deferral of bonus payable in FY25 in relation to performance for FY24.
5 DSBP awards equate to 33% deferral of bonus payable in FY26 in relation to performance for FY25.
6 The performance period ended on 30 April 2025. These awards were subject to the following TSR and Adjusted EPS performance conditions, as 50% of the Award:
relative TSR, comparing the Company’s share price for the three-month average to 30 April 2025 versus the constituents of the FTSE 250 (excluding investment trusts)
over the same period. 25% of this component will vest at median rising on a straight-line basis to 100% at upper quartile; and 50% of the Award: Adjusted basic pre-
tax EPS for the year ended 30 April 2025. 25% of this component will vest at 20.2p rising on a straight-line basis to 100% at 21.6p. The Adjusted EPS target was not met.
The TSR threshold target was met, resulting in vesting of 13.9% of this award. Additional shares (not included above) were awarded in lieu of dividends accrued from
the date of the award to the date of vesting.
7 The performance period ended on 30 April 2026. These awards are subject to the following TSR and Adjusted EPS performance conditions, as 50% of the Award:
relative TSR, comparing the Company’s share price for the three-month average to 30 April 2026 versus the constituents of the FTSE 250 (excluding investment trusts)
over the same period. 25% of this component will vest at median rising on a straight-line basis to 100% at upper quartile; and 50% of the Award: Adjusted basic pre-
tax EPS for the year ended 30 April 2026. 25% of this component will vest at 19.5p rising on a straight-line basis to 100% at 21.5p. The Adjusted EPS target was
exceeded. The TSR maximum target was met, resulting in vesting of 100% of this award. Additional shares (not included above) will be awarded in lieu of dividends
accrued from the dates of the award to the dates of vesting.
8 The performance period ended on 30 April 2026. These awards are subject to the following TSR and Adjusted EPS performance conditions, as 50% of the Award:
relative TSR, comparing the Company’s share price for the three-month average to 30 April 2026 versus the constituents of the FTSE 250 (excluding investment trusts)
over the same period. 25% of this component will vest at upper quartile rising on a straight-line basis to 100% at the 15th percentile; and 50% of the Award: Adjusted
basic pre-tax EPS for the year ended 30 April 2026. 25% of this component will vest at 21.5p rising on a straight-line basis to 100% at 23.5p. The Adjusted EPS target
was just above Threshold. The TSR performance was between threshold and maximum, resulting in vesting of 51.38% of this award. Additional shares (not included
above) will be awarded in lieu of dividends accrued from the date of the award to the date of vesting.
9 The performance period will end on 30 April 2027. These awards are subject to the following TSR and Adjusted EPS performance conditions, as 50% of the Award:
relative TSR, comparing the Company’s share price for the three-month average to 30 April 2027 versus the constituents of the FTSE 250 (excluding investment trusts)
over the same period. 25% of this component will vest at upper quartile rising on a straight-line basis to 100% at the 15th percentile; and 50% of the Award: Adjusted
basic pre-tax EPS for the year ended 30 April 2027. 25% of this component will vest at 20.4p rising on a straight-line basis to 100% at 23.4p.
10 The performance period will end on 30 April 2028. These awards are subject to the following TSR and Adjusted EPS performance conditions, as 50% of the Award:
relative TSR, comparing the Company’s share price for the three-month average to 30 April 2028 versus the constituents of the FTSE 250 (excluding investment trusts)
over the same period. 25% of this component will vest at upper quartile rising on a straight-line basis to 100% at the 15th percentile; and 50% of the Award: Adjusted
basic pre-tax EPS for the year ended 30 April 2028. 25% of this component will vest at 24.0p rising on a straight-line basis to 100% at 29.0p.
11 The value of LTIP awards for the Executive Directors which will become exercisable in FY26 are shown in the single figure of total remuneration table on page 110.
DSBP award values are not shown in the single figure of total remuneration table as these values are included in the total bonus figure in the financial year to which
the bonus payment relates.
12 All of the above awards excluding the SAYE awards were granted for nil consideration.
13 The LTIP and DSBP awards are subject to malus and clawback provisions and a two-year post-vesting holding period. The Committee has considered whether any
malus or clawback should be applied in respect of remuneration outcomes for the year and has concluded that no such adjustment is required.
14 The market price of the ordinary shares as at 30 April 2026 was 211.2p and the closing range during the year was 192.6p to 259.5p.
Directors' Remuneration report continued
114
Relative TSR performance
The following chart shows the value of £100 invested in the Company on Admission (at the IPO price of 350.0p) compared with the value
of £100 invested in the FTSE 250 Index (excluding Investment Trusts) up to 30 April 2026. This provides the most appropriate and widely
recognised “broad market equity index” for benchmarking the Company’s TSR. As the data becomes available, this chart will be expanded
to contain up to 10 years of TSR data.
Moonpig Group plc
FTSE 250 (excluding Investment Trusts)
1 February 2021
30 April 2021
30 April 2022
30 April 2023
30 April 2024
30 April 2025
30 April 2026
0
20
40
60
80
100
120
140
CEO total remuneration
The table below sets out the CEO’s single figure of total remuneration (rounded up to the nearest £1,000) over the same period as for the
TSR chart above, together with the percentage of annual bonus paid and the vesting of long-term incentives as a percentage of
maximum. Over time, ratios will be provided covering ten years. The CEO figure for FY26 is the combined salary paid to Nickyl Raithatha
between 1 May 2025 and 31 December 2025 (no bonus or LTIP awards) and the remuneration paid to Catherine Faiers between 2 March
2026 and 30 April 2026, including those elements of her buy-out awards relating to performance periods that ended in FY26.
FY21 FY22 FY23 FY24 FY25
2
FY26
3
Total remuneration (£000) £870 £1,439 £6,266 £1,270 £1,261 £1,384
Annual bonus paid (as % of maximum) 100.0% 94.5% 6.7% 63.1% 75.2% 39.7%
LTIP vesting (as % of maximum) N/a N/a 100.0%
1
12.5% 13.9% 44.6%
1 This refers to the pre-IPO award.
2 The FY25 ratios have been recalculated to reflect the actual share price at the date of vesting of the LTIP awards on 1 July 2025 (215.0p).
3 The FY26 total remuneration figure includes the value of the buy-out awards based on the Company's share price for the 90-day average to 30 April 2026 (212p) and
will be adjusted in the FY27 report to reflect the actual share prices at the vesting date, which is after the date of publication of this report. The 2023 LTIP awards
granted to Nickyl Raithatha lapsed on his last date of employment. The FY26 total remuneration is the sum of the amounts paid to Nickyl Raithatha between 1 May and
31 December 2025 and to Catherine Faiers for the period 2 March 2026 to 30 April 2026. The amounts for each individual are shown in the single total figure of
remuneration table on page 110.
115
Percentage change in Directors’ remuneration
The table below shows the annual percentage change in base salary, benefits and bonus in respect of the Directors of the Company and
the average for all other UK Group employees over a five-year rolling period.
% change on last year
forFY21–FY22
2
% change on last year
for FY22–FY23
1
% change on last year
for FY23–FY24
1
% change on last year
for FY24–FY25
% change on last year
for FY25–FY26
Director
Salary/
fees Benefits Bonus
Salary
/fees Benefits Bonus
Salary/
fees Benefits Bonus
Salary/
fees Benefits Bonus
Salary/
fees Benefits Bonus
Catherine
Faiers
4
N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a
Nickyl
Raithatha
3
197.0% 126.0% 24.0% 3.0% (11.0%) (92.7%) –% (18.0%) 841.0% 4.0% 11.0% 24.0% (31.7%) (31.7%) (100.0%)
Andy
MacKinnon
203.0%
126.0% 128.0% 3.0% (11.0%) (92.7%) –% (18.0%) 841.0% 4.0% 11.0% 24.0% 2.5% 19.2% (35.0%)
Kate
Swann 192.0% N/a N/a 3.0% N/a N/a 3.0% N/a N/a 4.0% N/a N/a 2.5% N/a N/a
David
Keens
5
214.0% N/a N/a 18.0% N/a N/a 3.0% N/a N/a 4.0% N/a N/a 2.5% N/a N/a
Susan
Hooper
206.0%
N/a N/a 3.0% N/a N/a 3.0% N/a N/a 4.0% N/a N/a 2.5% N/a N/a
Niall Wass
206.0%
N/a N/a 3.0% N/a N/a 3.0% N/a N/a 4.0% N/a N/a 2.5% N/a N/a
ShanMae
Teo
6
N/a N/a N/a N/a N/a N/a 21.0% N/a N/a 4.0% N/a N/a 2.5% N/a N/a
Average of
UK Group
employees
199.0%
99.2% (2.5%) 8.8% –% (92.7%) 3.0% –% 463.6% 5.7% –% 35.0% 4.4% –% (4.0%)
1 The comparative figures used for the Board are the actual figures used in the Single figure of total remuneration table on page 110 for FY25 and FY26. For prior years
the figures are those used in the Single figure of total remuneration tables in previous annual reports. All other employee figures are calculated on a cash basis.
2 FY21 was a transition year for the Group, as it moved from being a private to a listed company. The percentage changes set out above are considered to be
representative of that transition rather than underlying remuneration changes from year to year.
3 Nickyl Raithatha left the Company on 31 December 2025 so the FY25-FY26% change reflects his remuneration until that date.
4 Catherine Faiers was appointed on 2 March 2026.
5 David Keens received an additional fee as Senior Independent Non-Executive Director from FY23. The fees he received in FY23 as an Independent Non-Executive
Director and as Chair of the Audit Committee increased by 3.0% from FY22.
6 ShanMae Teo was appointed during FY23.
CEO pay ratio
The CEO to employee pay ratios are set out below. Over time, 10 years’ ratios will be provided.
25th percentile Median percentile 75th percentile
Financial year Method Pay ratio
Total pay
and benefits
£
Salary
£ Pay ratio
Total pay
and benefits
£
Salary
£ Pay ratio
Total pay
and benefits
£
Salary
£
FY21 A 45.0:1 19,321 12,782 27.8:1 31,248 20,199 17.2:1 50,752 28,621
FY22 A 25.1:1 57,370 44,033 17.5:1 82,145 62,334 12.9:1 111,114 85,000
FY23 A
215.5:1
31,600 30,000
125.3:1
54,400 50,000
82.6:1
82,500 75,100
FY24 A 29.8:1 42,600 33,800 18.1:1 70,300 56,500 12.3:1 103,400 82,400
FY25
1
A 30.6:1 43,200 36,100 17.8:1 74,500 59,600 12.0:1 109,900 86,000
FY26
2
A 23.5:1 45,400 38,600 13.8:1 77,200 63,700 9.8:1 108,300 88,400
1 The FY25 ratios have been recalculated to reflect the actual share price at the date of vesting of the LTIP awards on 1 July 2025 (215.0p).
2 The FY26 total remuneration figure includes the value of the buy-out awards based on the Company's share price for the 90-day average to 30 April 2026 (212p) and
will be adjusted in the FY27 report to reflect the actual share prices at the vesting date, which is after the date of publication of this report. The 2023 LTIP awards
granted to Nickyl Raithatha lapsed on his last date of employment.
The Company has used Option A as the method of calculating the above ratios and calculated the pay and benefits of all UK employees
on a full-time equivalent basis as this is felt to be the most statistically accurate way of calculating the ratio. The Group has used pay data
as of 30 April 2026 to determine the ratios seen in the above table. We have endeavoured to ensure that relevant comparisons are made
on a consistent basis. The Committee is satisfied that the median pay ratio for FY26 is consistent with the Group’s wider policies on
employee pay, reward and progression. The CEO receives a greater proportion of her remuneration in performance-related pay, which
means that the pay ratio will vary from year to year according to the outcomes for those pay elements. The higher ratio in FY23 reflects the
fact that the financial performance conditions for the pre-IPO award related to that financial year and were met in full. The full amount of
the pre-IPO award was recognised in CEO pay for FY23.
The Remuneration Committee will continue to review movements in the ratio as part of its regular consideration of remuneration outcomes,
noting that volatility in the headline number is expected because incentive pay outcomes for the CEO are more variable.
Directors' Remuneration report continued
116
Relative importance of spend on pay
The table below illustrates the year-on-year change in total remuneration as per Note 8 to the financial statements compared to the
change in shareholder returns, which would include capital returns, dividends and share repurchases. The year-on-year movement in
employee costs primarily reflects normal annual employee salary increases.
FY26
£000
FY25
£000
%
change
Employee costs (59,445) (57,270) 3.8%
Distribution to shareholders (70,502) (28,395) 148.3%
Payments for loss of office and/or payments to former Directors (audited)
No payments for loss of office, nor payments to former Directors were made during FY26. Payments to Nickyl Raithatha disclosed in the
single total figure table on page 110 were made to him whilst he was a director. His FY26 annual bonus lapsed on giving notice of
termination of employment. His outstanding LTIP and DSBP awards all lapsed on 31 December 2025, and he was not treated as a good
leaver in relation to his SIP shares.
No director of the Company has waived, or agreed to waive, any emoluments from the Company or any subsidiary undertaking during the
year. No director has agreed to waive future emoluments. Accordingly, there are no details of such waivers, nor of any emoluments
waived during the period under review, to disclose.
Dilution limits
The Company’s DSBP and LTIP Rules specify a dilution limit of 5% for discretionary share plans and 10% for all share plans over a 10-year
rolling period. The Company currently complies with both limits. In FY26 it transitioned towards using market purchases of shares by an
Employee Benefit Trust to settle share scheme obligations, provided this remains accretive to EPS.
The Committee has consulted with shareholders in 2026 regarding the triennial Remuneration Policy review ahead of the AGM. As part of
this, we propose to remove the 5% discretionary scheme limit from the DSBP and LTIP Rules in line with Investment Association guidance
and current market practice. This would provide additional flexibility, without changing the Company’s intention to use market share
purchases wherever this represents best shareholder value.
The table below shows the current and prior year utilisation:
Dilution
(% of issued share capital)
Utilisation of headroom
(% of limit)
FY26 FY25 FY26 FY25
Limit of 5% in any ten years for all discretionary share plans 3.92% 3.29% 78.32% 65.85%
Limit of 10% in any ten years for all share plans 4.93% 4.54% 49.27% 45.43%
Statement of shareholder voting
In line with UK corporate governance requirements, shareholders have a binding vote on the Directors’ Remuneration Policy, which sets
out the framework for future remuneration and is submitted for approval at least every three years or when material changes are
proposed. Shareholders also have an annual advisory vote on the Directors’ Remuneration Report, which provides details of remuneration
outcomes for the financial year under review. The votes cast by proxy at AGMs in relation to resolutions regarding Directors’ remuneration
are set out in the table below:
Remuneration Policy
(binding vote at 2023 AGM)
Remuneration Report
(advisory vote at 2025 AGM)
Votes % Votes %
Votes in favour 255,413,578 82.15 286,777,439 99.75
Votes against 55,488,648 17.85 717,692 0.25
Total votes cast (excluding votes withheld) 310,902,226 100.00 287,495,131 100.00
Votes withheld 3,106 – 6,819,377 –
Approved by the Board of Directors and signed on its behalf by the Chair of the Remuneration Committee.
Susan Hooper
Chair of the Remuneration Committee
24June 2026
117
The Directors present their report, together with the audited consolidated financial statements for the year ended 30April 2026.
The Directors’ report, together with the Strategic report on pages 1 to 71, represents the management report for the purposes of
compliance with The Disclosure Guidance and Transparency Rules 4.1.R (DGTR).
In accordance with section 414C(11) of the Companies Act 2006 (the "Act"), the Board has included in the Strategic report its disclosure in
relation to greenhouse gas emissions, energy consumption and energy efficiency action.
Dividends
The Company declared an interim dividend of 1.25 pence per share (FY25: 1.00 pence) on 9 December 2025, which was paid on 19 March
2026.
The Directors have proposed a final ordinary dividend for the year ended 30April 2026 of 2.50 pence per share (FY25: 2.00 pence). The
Directors recommend payment of the final dividend on 19 November 2026 to shareholders on the Register of Members at the close of
business on 23October2026, subject to approval at the 2026 AGM.
Compliance with the UK Corporate Governance Code 2024
This Annual Report has been prepared with reference to the UK Corporate Governance Code 2024 (the "Code"). Further information on
the Company’s application of the principles and provisions of the Code can be found in the Corporate governance report on pages 76 to
84. TheCode is publicly available at www.frc.org.uk. During the year the Company has complied with all relevant and applicable
provisions of the Code. Provision 29 began applying from 1 May 2026 and the Company has complied in full with all provisions of the Code
from 1 May 2026 up to the date of this report.
Corporate governance statement
The information that fulfils the requirements of the Corporate governance statement for the purposes of the DGTR can be found in the
corporate governance information on pages 72 to 121 (all of which forms part of this Directors’ report) and in this Directors’ report.
Independent auditors
The auditors, PricewaterhouseCoopers LLP, have indicated their willingness to continue in office and a resolution to re-appoint
PricewaterhouseCoopers LLP as auditors of the Company will be proposed at the 2026 AGM.
Disclosure of information to auditors
The Directors confirm that, so far as they are each aware, there is no relevant audit information of which the Company’s auditors are
unaware. Each Director has taken all the steps that they ought to have taken as a Director to make themselves aware of any relevant audit
information and to establish that the Company’s auditors are aware of that information.
Insurance and indemnities
The Group has maintained Directors’ and Officers’ Liability Insurance cover throughout the year. The Directors can obtain legal or other
relevant advice at the expense of the Company in their capacity as Directors. The Company has also provided a qualifying third-party
indemnity to each Director as permitted by Section 234 of the Act and by the Articles, which remains in force at the date of this report.
Political donations
Company policy expressly prohibits political donations to political parties, political organisations and independent election candidates,
and it is not the Company’s intention to make political donations or incur political expenditure as contemplated by the Act. However, as a
result of broad definitions used in the Act, normal business activities of the Company, which might not be considered political donations or
expenditure in the usual sense, may possibly be construed as political expenditure or as a donation to a political party or other political
organisation and fall within the restrictions of the Act. This could include sponsorships, subscriptions, payment of expenses, paid leave for
employees fulfilling public duties and support for bodies representing the business community in policy review or reform. The Board
obtained renewed shareholder approval at the Company’s 2025 AGM, in line with best practice, and as a precaution to avoid any
inadvertent breach of the Act, to authorise the Company to make political donations/incur political expenditure up to a maximum
aggregate amount of £100,000 and intends to propose a similar resolution at the 2026 AGM.
The Company does not undertake political advocacy activities. Any participation in industry associations or policy discussions is limited to
matters relevant to the Group’s commercial activities and regulatory obligations. Accordingly, the Group incurred no expenditure on
lobbying activities during the financial year.
Subsidiaries and principal activities
The Company acts as a holding company for its subsidiaries. The Group’s subsidiaries are set out on page 172 of the financial statements.
Share capital
Details of the Company’s share capital, together with details of the movements in share capital during the year, are shown on page 163 of
the accounts. The Company has one class of ordinary shares, which carry no right to fixed income. Each share carries the right to one vote
at a general meeting of the Company.
Directors' report
118
Substantial shareholdings
As at 30 April 2026 and as at the date of this report, the following information has been received, in accordance with Rule 5 of the DGTR,
from holders of notifiable interests in the Company’s issued share capital. The information provided below is correct at the date of notification.
As at 30 April 2026 As at the date of this report
Holder
Direct/Indirect
interests Number of shares Voting rights (%) Number of shares Voting rights (%)
FIL Limited
1
Indirect 37,751,575 12.07 37,751,575 12.07
Liontrust Asset Management plc Direct 33,150,651 9.97 33,150,651 9.97
Baillie Gifford & Co Indirect 30,884,515 10.00 29,692,237 9.77
BlackRock, Inc Indirect 17,530,771 5.17 N/a
3
N/a
3
JPMorgan Asset Management Holdings Inc. Indirect 15,364,564 5.01 17,136,237 5.60
Ameriprise Financial, Inc
2
Indirect 14,719,209 4.33 14,719,209 4.33
1 FIL Limited is the parent company of Fidelity International.
2 Ameriprise Financial, Inc is the parent company of Columbia Threadneedle Investments.
3 BlackRock, Inc. notified the Company on 17 June 2026 that its total holding had fallen below the 5.0% threshold for notification and is therefore no longer disclosed as
a substantial shareholder.
Information provided to the Company pursuant to Rule 5 of the DGTR is published on a Regulatory Information Service and on the
Company’s corporate website at www.moonpig.group.
Articles of Association and powers of the Directors
The Company’s Articles of Association (the “Articles”) contain the rules relating to the powers of the Company’s Directors and their
appointment and replacement mechanisms. Further information is on page 84. The Articles may only be amended by special resolution
ata general meeting of the shareholders. Subject to the Articles and relevant regulatory measures, including the Act, the day-to-day
business of the Group is managed by the Board which may exercise all the powers of the Company. In certain circumstances, including in
relation to the issuing or buying back by the Company of its shares, the powers of the Directors are subject to authority being given to them
by shareholders in general meeting.
Authority to purchase own shares
At the AGM held on 17 September 2025, shareholders passed a special resolution in accordance with the Act to authorise the Company to
purchase in the market a maximum of 33,014,540 ordinary shares, representing 10% of the Company’s issued ordinary share capital as at
25June 2025. 22,144,511 shares have been purchased pursuant to this authority in the period from 17 September 2025 to 23 June 2026.
The Company completed an inaugural £25m share repurchase programme in the second half of FY25. On 3 April 2025, the Company
announced its intention to return up to £60m of capital to shareholders during FY26. This was executed through two separate share
repurchase programmes covering the first and second halves of the financial year respectively. On 18 March 2026, the Company
announced its intention to return up to £65m of excess capital to shareholders during FY27, with a further announcement on 7 May 2026
confirming this will again be implemented through discrete H1and H2 share repurchase programmes.
During the year ended 30 April 2026, the Company repurchased 27,692,903 ordinary shares of 10 pence (representing 8.3% of the
Company's opening called-up share capital at 1 May 2025), for aggregate consideration of £60,210,154 including taxes and fees. The
average price paid was 217.4p per ordinary share. Share buyback activity across FY25 and FY26 has reduced the weighted average
number of ordinary shares in issue, used in the calculation ofearnings per share, to 320,636,314 for FY26 (FY25: 342,548,159). The total
number of ordinary shares in issue at 30 April 2026 was 306,065,830 (30 April 2025: 333,845,736). Refer to Note 23 to the consolidated
financial statements for further details.
Since 1 May 2026 and up to 23 June 2026, a further 3,937,599 shares of 10 pence each (representing 1.3% of the Company's issued share
capital as at 30 April 2026) have been repurchased for aggregate consideration of £8,527,000 including fees and duty, and the average
price paid was 215.1p per ordinary share.
Further information on the Company’s share repurchase programme can be found in the CFO review on page 33.
The authority to purchase shares approved by shareholders at last year's AGM will expire at the forthcoming AGM. The Directors will seek
shareholder approval at the forthcoming AGM for an increased authority for the Company to make market purchases of its own shares of
up to 14.99% of issued share capital. This increase does not represent any change to the Company’s capital allocation policy. It is intended
to provide additional flexibility to implement that policy efficiently, enabling the Company to complete the current FY27 share repurchase
programme and retain flexibility to undertake further purchases where appropriate. The authority will only be exercised where the
Directors consider it to be in the best interests of shareholders. Without this additional headroom, the Company may need to convene a
separate general meeting to renew the authority, resulting in additional cost and administrative burden.
Compensation for loss of office
There are no agreements between the Group and its Directors or employees providing for compensation for loss of office or employment
that occurs because of a takeover bid. There are, however, provisions of the Company’s share plans that may allow options and awards
granted to Directors and employees to vest on completion of a takeover offer.
119
Significant agreements – change of control
The Group has one significant agreement that would be terminable upon a change of control, namely the £180.0m Revolving Credit Facility
which is described at Note 21 to the financial statements.
On a change of control, any outstanding options and awards granted under the Group’s share schemes would become exercisable, subject
to any performance conditions being met and the terms of the options and awards.
Shares held in the Share Incentive Plan Trust and the Employee Benefit Trust
The trustee of the Trust under which the Company’s Share Incentive Plan (the “SIP”) is operated may vote in respect of shares held in the SIP
Trust, but only as instructed by participants in the SIP in respect of their free shares. The trustee will not otherwise vote in respect of shares
held in the SIP Trust. Shares held in the SIP Trust rank pari passu with the shares in issue and have no special rights. Dividends on shares
held in the SIP are paid in cash to participants.
As at 23 June 2026, the Moonpig Group plc Employee Benefit Trust held 4,015,584 shares, on which dividends have been waived. The
trustee will not vote in respect of shares held in the Employee Benefit Trust.
Additional disclosures
The following can be found elsewhere in this document, as indicated in the table below and is incorporated into this report byreference.
Disclosure Page
Charitable donations Sustainability page 65
Climate-related financial disclosures, greenhouse gas emissions,
energy consumption and energy efficiency action
Sustainability pages 44 to 65
Directors of the Company
Board of Directors pages 72 to 73 sets out the current directors.
Nickyl Raithatha also served as a director during the year under
review, standing down from the Board on 31 December 2025.
Directors’ interests Directors’ Remuneration report page 113
Diversity and inclusion Sustainability pages 63 to 65
Dividend policy Non-financial information statement page 71
Going concern and viability statement Viability statement section pages 42 to 43
Information required by UKLR 6.6.1 Shareholder waiver of dividends page 120
Risk management Risk management section pages 35 to 41
Statement of Directors’ responsibilities Statement of Directors’ responsibilities page 121
The Directors’ report, which has been prepared in accordance with the requirements of the Companies Act 2006, has been approved by
the Board and signed on its behalf by:
Andy MacKinnon
Chief Financial Officer
24June 2026
Directors' report continued
120
The Directors are responsible for preparing the Annual Report and Financial Statements in accordance with applicable law and regulation.
Company law requires the Directors to prepare financial statements for each financial year. Under that law, the Directors have prepared
the Group financial statements in accordance with UK-adopted international accounting standards and the Company financial
statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards,
comprising FRS 101 “Reduced Disclosure Framework” and applicable law).
Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of
the state of affairs of the Group and Company and of the profit or loss of the Group for that period. In preparing each of the Group and
Parent Company financial statements, the Directors are required to:
• Select suitable accounting policies and then apply them consistently.
• State whether applicable UK-adopted international accounting standards have been followed for the Group financial statements and
United Kingdom Accounting Standards, comprising FRS 101, have been followed for the Company financial statements, subject to any
material departures disclosed and explained in the financial statements.
• Make judgements and accounting estimates that are reasonable and prudent.
• Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and Company will
continue in business.
The Directors are responsible for safeguarding the assets of the Group and Parent Company and for taking reasonable steps for the
prevention and detection of fraud and other irregularities.
The Directors are also responsible for keeping adequate accounting records that are sufficient to show and explain the Group’s and
Parent Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Group and Parent
Company and enable them to ensure that the financial statements and the Directors’ remuneration report comply with the Companies Act
2006.
The Directors are responsible for the maintenance and integrity of the Company’s website. Legislation in the United Kingdom governing
the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.
Directors’ confirmations
Each of the Directors, whose names and functions are listed in the corporate governance section confirm that, to the best of their knowledge:
• The Group financial statements, which have been prepared in accordance with UK-adopted international accounting standards, give
a true and fair view of the assets, liabilities, financial position and profit of the Group.
• The Company financial statements, which have been prepared in accordance with United Kingdom Accounting Standards, comprising
FRS 101, give a true and fair view of the assets, liabilities and financial position of the Company.
• The Strategic report includes a fair review of the development and performance of the business and the position of the Group and
Company, together with a description of the principal risks and uncertainties that they face.
In the case of each Director in office at the date the Directors’ report is approved:
• So far as the Director is aware, there is no relevant audit information of which the Group’s and Company’s auditors are unaware.
• They have taken all steps that they ought to have taken as a Director in order to make themselves aware of any relevant audit
information and to establish that the Group’s and Company’s auditors are aware of that information.
Approval of the Annual Report
The Strategic report and the Corporate governance report were approved by the Board on 24June 2026.
Approved by the Board and signed on its behalf.
Catherine Faiers
Chief Executive Officer
24June 2026
Andy MacKinnon
Chief Financial Officer
24June 2026
Moonpig Group plc
Registered in England and Wales No. 13096622
Statement of Directors’ responsibilities
in respect of the AnnualReport and Financial Statements
121
Report on the audit of the financial statements
Opinion
In our opinion:
• Moonpig Group plc’s group financial statements and
company financial statements (the “financial statements”)
give a true and fair view of the state of the group’s and of the
company’s affairs as at 30 April 2026 and of the group’s
profit and the group’s cash flows for the year then ended;
• the group financial statements have been properly prepared
in accordance with UK-adopted international accounting
standards as applied in accordance with the provisions of
the Companies Act 2006;
• the company financial statements have been properly
prepared in accordance with United Kingdom Generally
Accepted Accounting Practice (United Kingdom Accounting
Standards, including FRS 101 “Reduced Disclosure
Framework”, and applicable law); and
• the financial statements have been prepared in accordance
with the requirements of the Companies Act 2006.
We have audited the financial statements, included within the
Annual Report and Accounts (the “Annual Report”), which
comprise:
• the Consolidated and Company balance sheets as at
30April 2026;
• the Consolidated income statement for the year then ended;
• the Consolidated statement of comprehensive income for the
year then ended;
• the Consolidated and Company statement of changes in
equity, for the year then ended;
• the Consolidated cash flow statement for the year then
ended; and
• the notes to the financial statements, comprising material
accounting policy information and other explanatory
information.
Our opinion is consistent with our reporting to the Audit
Committee.
Basis for opinion
We conducted our audit in accordance with International
Standards on Auditing (UK) (“ISAs (UK)”) and applicable law.
Our responsibilities under ISAs (UK) are further described in the
Auditors’ responsibilities for the audit of the financial statements
section of our report. We believe that the audit evidence we
have obtained is sufficient and appropriate to provide a basis
for our opinion.
Independence
We remained independent of the group in accordance with the
ethical requirements that are relevant to our audit of the
financial statements in the UK, which includes the FRC’s Ethical
Standard, as applicable to listed public interest entities, and we
have fulfilled our other ethical responsibilities in accordance
with these requirements.
To the best of our knowledge and belief, we declare that non-
audit services prohibited by the FRC’s Ethical Standard were not
provided.
Other than those disclosed in Note 5 – Operating profit, we
have provided no non-audit services to the company or its
controlled undertakings in the period under audit.
Our audit approach
Overview
Audit scope
• The Group operates in five countries, across nine reporting
units.
• We performed a full scope audit over five components. Our
work accounted for 100% of Group revenue and 99% of
Group profit before tax after adjusting items.
Key audit matters
• Impairment of goodwill – Experiences segment (group)
• Merchant accrual non-redemption rate (group)
• Carrying value of investment in subsidiaries (company)
Materiality
• Overall group materiality: £3,400,000 based on 5% of profit
before tax. The prior year materiality of £2,982,880 was
based on 5% of adjusted profit before tax.
• Overall company materiality: £8,450,000 (2025: £8,752,000)
based on 1% of total assets.
• Performance materiality: £2,550,000 (2025: £2,237,160)
(group) and £6,330,000 (2025: £6,564,000) (company).
The scope of our audit
As part of designing our audit, we determined materiality and
assessed the risks of material misstatement in the financial
statements.
Independent auditors’ report
to the members of Moonpig Group plc
122
Key audit matters
Key audit matters are those matters that, in the auditors’
professional judgement, were of most significance in the audit
of the financial statements of the current period and include the
most significant assessed risks of material misstatement
(whether or not due to fraud) identified by the auditors,
including those which had the greatest effect on: the overall
audit strategy; the allocation of resources in the audit; and
directing the efforts of the engagement team. These matters,
and any comments we make on the results of our procedures
thereon, were addressed in the context of our audit of the
financial statements as a whole, and in forming our opinion
thereon, and we do not provide a separate opinion on these
matters.
This is not a complete list of all risks identified by our audit.
Capitalisation of development costs, which was a key audit
matter last year, is no longer included because of the relative
size of additions in the year compared to materiality and there
being no history of material audit adjustments. Otherwise, the
key audit matters below are consistent with last year.
Key audit matter How our audit addressed the key audit matter
Impairment of goodwill – Experiences segment (group)
Please refer to Note 1 (General information) for critical accounting
judgements and estimates, Note 2 (Summary of significant
accounting policies) and Note 12 (Intangible assets).
At 30 April 2026, the carrying value of the Experiences goodwill was
£80.6m (FY25: £80.6m). Under IAS 36 Impairment of Assets, all
cash generating units (“CGU”s) containing goodwill and indefinite
intangible assets must be tested for impairment at least annually.
Management has prepared a value in use (“VIU”) calculation to
assess the recoverability of the Experiences CGU. The headroom in
the VIU model for Experiences is limited which increases the risk of a
material impairment of the goodwill balance.
The impairment model is based on the Board-approved budget for
the three-year period FY27-FY29 and uses assumptions to build the
future net cash flows over two additional years, culminating with
the projection of the FY31 cash flows into perpetuity using an
estimated terminal growth rate.
The key area of audit focus were the assumptions in the VIU model
related to revenue growth rates.
The conclusion of the impairment assessment was that the carrying
value of the Experiences CGU does not exceed the VIU.
Consequently, no impairment of the CGU was required.
To address the risk around the carrying value of the Experiences
CGU, we performed the following audit procedures:
• Verified the mathematical accuracy of the model used to
estimate the VIU;
• Assessed the methodology and approach applied by
management in performing its impairment review, including the
identification of CGUs;
• Examined the basis of preparation and critically assessed the
assumptions within the forecast period and how these
assumptions are reflected in perpetuity;
• Supported by PwC valuations experts, reviewed management's
discount rate and terminal growth rate calculation for
appropriateness;
• Critically assessed external market data and industry reports. We
evaluated the assumptions against this external evidence as well
as historical results and management’s forecasting accuracy;
• Assessed the appropriateness of how working capital has been
reflected within the model and terminal year;
• Understood the drivers of the model and the key changes in the
estimates from the prior year and half year; and
• Challenged the appropriateness of the sensitivities management
has presented in the disclosures and performed our own
sensitivity analysis on management’s assumptions in the model,
particularly around the forecast revenue growth rate.
Overall, management has concluded that no impairment is
required, which we consider to be supportable. However, as
outlined in the sensitivity disclosure, the model is sensitive to
changes in the forecast revenue growth rate estimate which has
been appropriately disclosed.
123
Key audit matter How our audit addressed the key audit matter
Merchant accrual non-redemption rate (group)
Please refer to Note 1 (General information) for critical accounting
judgements and estimates and Note 2 (Summary of significant
accounting policies).
At 30 April 2026, a merchant accrual of £37.2m was recognised in
relation to Experiences. The amount represents the estimated
unpaid balance to merchant providers on unredeemed vouchers
and excludes the commission and expected voucher non-
redemption already recognised as revenue in the income
statement. The merchant accrual has been discounted to present
value in line with IFRS 9.
An estimate of the value of vouchers that will not be redeemed,
based on historic rates, is recognised as revenue at the point of
sale, as required under IFRS 15, ‘Revenue from contracts with
customers’. The estimate is termed the “non-redemption rate”. On a
monthly basis the number of vouchers that have expired is
compared to the estimate and an adjustment is recorded.
The key area of audit focus was the appropriateness of the non-
redemption rate used.
The audit procedures we performed to address the estimate for the
non-redemption rate within the merchant accrual included the
following:
• Critically assessed the reasonableness of the non-redemption
rate estimate by challenging management's methodology and
performing an independent recalculation of the rate using
underlying historical data;
• Traced actual in year non-redemptions to the data on which the
non-redemption rate is based;
• Recalculated the element of the merchant accrual impacted by
the non-redemption rate;
• Sensitised management's non-redemption rate assumptions; and
• Assessed the adequacy of disclosures of financial information,
including the impact of excess non-redemption revenue, and
challenged management on the adequacy of the disclosure
surrounding the merchant accrual.
Based on the above procedures performed, the non-redemption
rate, which determines that the closing accrual balance, is
supportable and the revenue recognised in the period is
appropriate. We also concluded the disclosure in Note 1 on the
sensitivity of the estimate in the merchant accrual is appropriate.
Key audit matter How our audit addressed the key audit matter
Carrying value of investment in subsidiaries (company)
Please refer to the notes to the company financial statements: Note
1 (General information) for critical accounting judgements and
estimates, Note 2 (Summary of significant accounting policies) and
Note 4 (Investments).
As at 30 April 2026 the company held an investment in subsidiaries
with a carrying value of £845.5m (FY25: £845.5m). Investments are
tested for impairment where indicators exist. The recoverable
amounts of the investments are estimated in order to determine the
extent of any impairment charge. An impairment charge would be
recognised in the income statement.
Given the market capitalisation at 30 April was £642.1m, £156.2m
below the company’s net assets, an impairment indicator has been
identified.
Management performed an impairment assessment for the carrying
value of the investment by developing a VIU at 30 April 2026.
The key areas of audit focus were the assumptions used in the VIU
model related to revenue growth rates.
The impairment model is based on the Board approved budget for
FY27 – FY29 and uses assumptions to build the future net cash
flows over an additional two years, culminating with the projection
of the FY31 cash flows into perpetuity using an estimated terminal
growth rate.
Through this assessment, management determined that the
carrying value of the investment does not exceed the Group’s VIU
and concluded that no impairment was required.
To address the risk surrounding the carrying value of the
Company’s investment, we performed the following audit
procedures:
• Verified the mathematical accuracy of the model used to
estimate the Group VIU;
• Assessed the methodology and approach applied by
management in performing its impairment review;
• Examined the basis of preparation and critically assessed the
assumptions within the forecast period and how these
assumptions are reflected in perpetuity;
• Supported by PwC valuations experts, reviewed management’s
discount rate and terminal growth rate calculation for
appropriateness;
• Critically assessed the external market data and industry
reports. We evaluated the assumptions against this external
evidence as well as historical results and management's
forecasting accuracy.
• Compared the total market capitalisation of the Group to the
implied enterprise value from the VIU model, reconciling the
differences; and
• Challenged the appropriateness of the sensitivities management
has presented in the disclosures and performed our own
sensitivity analysis on management’s assumptions in the model,
particularly around the forecast revenue growth rate.
Overall, management has concluded that no impairment is
required, which we consider to be supportable. However, as
outlined in the sensitivity disclosure, the model is sensitive to
changes in the forecast revenue growth rate estimate which has
been appropriately disclosed.
Independent auditors’ report continued
124
How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed
enough work to be able to give an opinion on the financial
statements as a whole, taking into account the structure of the
group and the company, the accounting processes and
controls, and the industry in which they operate.
For the purposes of scoping the Group audit, we have
performed a full scope audit on five components (Moonpig.com
Limited, Greetz B.V., Experience More Limited, Moonpig Group
plc and Cards Holdco Limited) that are based in the UK and
Netherlands. We audited other centralised functions, including
treasury and goodwill impairment assessments. We performed
audit procedures over the Group consolidation and financial
statement disclosures.
We have also performed a statutory audit over the Company
financial statements.
The impact of climate risk on our audit
As part of our audit we made enquiries of management to
understand the extent of the potential impact of climate risk on
the Group’s financial statements, and we remained alert when
performing our audit procedures for any indicators of the impact
of climate risk.
We read the disclosures in relation to climate change made in
the other information within the Annual Report to ascertain
whether the disclosures are materially consistent with the
financial statements and our knowledge from our audit. Our
responsibility over other information is further described in the
reporting on other information section of our report. Our
procedures did not identify any material impact as a result of
climate risk on the Annual Report.
125
Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These,
together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit
procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually
and in aggregate on the financial statements as a whole.
Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:
Financial statements – group Financial statements – company
Overall materiality £3,400,000 (2025: £2,982,880). £8,450,000 (2025: £8,752,000).
How we determined it 5% of profit before tax
The prior year materiality was based on 5% of
adjusted profit before tax.
1% of total assets
Rationale for benchmark
applied
Based on the benchmarks used in the financial
statements, profit before tax is the primary measure
used by the shareholders in assessing the
performance of the Group and is a generally
accepted auditing benchmark.
The Company, Moonpig Group plc, is a holding
company of the Group and therefore the materiality
benchmark has been determined based on total
assets, which is a generally accepted auditing
benchmark. Where balances were in scope for the
Group consolidated results, we have restricted the
materiality used in our testing of the balances to 90%
of the Group's measure.
For each component in the scope of our group audit, we
allocated a materiality that is less than our overall group
materiality. The range of materiality allocated across
components was £1,118,000 - £3,102,000. Certain components
were audited to a local statutory audit materiality that was also
less than our overall group materiality.
We use performance materiality to reduce to an appropriately
low level the probability that the aggregate of uncorrected and
undetected misstatements exceeds overall materiality.
Specifically, we use performance materiality in determining the
scope of our audit and the nature and extent of our testing of
account balances, classes of transactions and disclosures, for
example in determining sample sizes. Our performance
materiality was 75% (2025: 75%) of overall materiality,
amounting to £2,550,000 (2025: £2,237,160) for the group
financial statements and £6,330,000 (2025: £6,564,000) for the
company financial statements.
In determining the performance materiality, we considered a
number of factors – the history of misstatements, risk assessment
and aggregation risk and the effectiveness of controls - and
concluded that an amount at the upper end of our normal
range was appropriate.
We agreed with the Audit Committee that we would report to
them misstatements identified during our audit above £170,000
(group audit) (2025: £149,000) and £170,000 (company audit)
(2025: £149,000) as well as misstatements below those amounts
that, in our view, warranted reporting for qualitative reasons.
Conclusions relating to going concern
Our evaluation of the directors’ assessment of the group's and
the company’s ability to continue to adopt the going concern
basis of accounting included:
• Critically assessing assumptions in management’s cash flow
forecasts. In particular we focused on the revenue and cost
growth assumptions, against both historical performance
and third party industry reports;
• Critically assessing assumptions in management’s severe but
plausible downside scenario. In particular we focused on the
revenue and cost growth assumptions;
• Comparing past budgets to actual results to assess the
directors’ track record of budgeting accurately;
• Obtaining confirmation from lenders of the level of
committed financing and the covenant requirements
associated with the credit facilities, including testing of the
forecast covenant compliance; and
• Assessing the completeness and accuracy of going concern
disclosures.
Based on the work we have performed, we have not identified
any material uncertainties relating to events or conditions that,
individually or collectively, may cast significant doubt on the
group's and the company’s ability to continue as a going
concern for a period of at least twelve months from when the
financial statements are authorised for issue.
In auditing the financial statements, we have concluded that
the directors’ use of the going concern basis of accounting in the
preparation of the financial statements is appropriate.
However, because not all future events or conditions can be
predicted, this conclusion is not a guarantee as to the group's
and the company's ability to continue as a going concern.
In relation to the directors’ reporting on how they have applied
the UK Corporate Governance Code, we have nothing material
to add or draw attention to in relation to the directors’ statement
in the financial statements about whether the directors
considered it appropriate to adopt the going concern basis of
accounting.
Independent auditors’ report continued
126
Our responsibilities and the responsibilities of the directors with
respect to going concern are described in the relevant sections
of this report.
Reporting on other information
The other information comprises all of the information in the
Annual Report other than the financial statements and our
auditors’ report thereon. The directors are responsible for the
other information. Our opinion on the financial statements does
not cover the other information and, accordingly, we do not
express an audit opinion or, except to the extent otherwise
explicitly stated in this report, any form of assurance thereon.
In connection with our audit of the financial statements, our
responsibility is to read the other information and, in doing so,
consider whether the other information is materially inconsistent
with the financial statements or our knowledge obtained in the
audit, or otherwise appears to be materially misstated. If we
identify an apparent material inconsistency or material
misstatement, we are required to perform procedures to
conclude whether there is a material misstatement of the
financial statements or a material misstatement of the other
information. If, based on the work we have performed, we
conclude that there is a material misstatement of this other
information, we are required to report that fact. We have
nothing to report based on these responsibilities.
With respect to the Strategic report and Directors' report, we
also considered whether the disclosures required by the UK
Companies Act 2006 have been included.
Based on our work undertaken in the course of the audit, the
Companies Act 2006 requires us also to report certain opinions
and matters as described below.
Strategic report and Directors' report
In our opinion, based on the work undertaken in the course of
the audit, the information given in the Strategic report and
Directors' report for the year ended 30 April 2026 is consistent
with the financial statements and has been prepared in
accordance with applicable legal requirements.
In light of the knowledge and understanding of the group and
company and their environment obtained in the course of the
audit, we did not identify any material misstatements in the
Strategic report and Directors' report.
Directors' Remuneration
In our opinion, the part of the Directors' remuneration report to
be audited has been properly prepared in accordance with the
Companies Act 2006.
Corporate governance statement
The Listing Rules require us to review the directors’ statements in
relation to going concern, longer-term viability and that part of
the corporate governance statement relating to the company’s
compliance with the provisions of the UK Corporate
Governance Code specified for our review. Our additional
responsibilities with respect to the corporate governance
statement as other information are described in the Reporting
on other information section of this report.
Based on the work undertaken as part of our audit, we have
concluded that each of the following elements of the corporate
governance statement is materially consistent with the financial
statements and our knowledge obtained during the audit, and
we have nothing material to add or draw attention to in relation
to:
• The directors’ confirmation that they have carried out a
robust assessment of the emerging and principal risks;
• The disclosures in the Annual Report that describe those
principal risks, what procedures are in place to identify
emerging risks and an explanation of how these are being
managed or mitigated;
• The directors’ statement in the financial statements about
whether they considered it appropriate to adopt the going
concern basis of accounting in preparing them, and their
identification of any material uncertainties to the group’s and
company’s ability to continue to do so over a period of at
least twelve months from the date of approval of the
financial statements;
• The directors’ explanation as to their assessment of the
group's and company’s prospects, the period this assessment
covers and why the period is appropriate; and
• The directors’ statement as to whether they have a
reasonable expectation that the company will be able to
continue in operation and meet its liabilities as they fall due
over the period of its assessment, including any related
disclosures drawing attention to any necessary qualifications
or assumptions.
Our review of the directors’ statement regarding the longer-term
viability of the group and company was substantially less in
scope than an audit and only consisted of making inquiries and
considering the directors’ process supporting their statement;
checking that the statement is in alignment with the relevant
provisions of the UK Corporate Governance Code; and
considering whether the statement is consistent with the
financial statements and our knowledge and understanding of
the group and company and their environment obtained in the
course of the audit.
In addition, based on the work undertaken as part of our audit,
we have concluded that each of the following elements of the
corporate governance statement is materially consistent with
the financial statements and our knowledge obtained during
the audit:
• The directors’ statement that they consider the Annual
Report, taken as a whole, is fair, balanced and
understandable, and provides the information necessary for
the members to assess the group’s and company's position,
performance, business model and strategy;
• The section of the Annual Report that describes the review of
effectiveness of risk management and internal control
systems; and
• The section of the Annual Report describing the work of the
Audit Committee.
We have nothing to report in respect of our responsibility to
report when the directors’ statement relating to the company’s
compliance with the Code does not properly disclose a
departure from a relevant provision of the Code specified under
the Listing Rules for review by the auditors.
Responsibilities for the financial statements and the
audit
Responsibilities of the directors for the financial
statements
As explained more fully in the Statement of Directors'
responsibilities in respect of the Annual Report and Financial
Statements, the directors are responsible for the preparation of
the financial statements in accordance with the applicable
framework and for being satisfied that they give a true and fair
view. The directors are also responsible for such internal control
as they determine is necessary to enable the preparation of
financial statements that are free from material misstatement,
whether due to fraud or error.
127
In preparing the financial statements, the directors are
responsible for assessing the group’s and the company’s ability
to continue as a going concern, disclosing, as applicable,
matters related to going concern and using the going concern
basis of accounting unless the directors either intend to
liquidate the group or the company or to cease operations, or
have no realistic alternative but to do so.
Auditors’ responsibilities for the audit of the financial
statements
Our objectives are to obtain reasonable assurance about
whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error, and to
issue an auditors’ report that includes our opinion. Reasonable
assurance is a high level of assurance, but is not a guarantee
that an audit conducted in accordance with ISAs (UK) will
always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered
material if, individually or in the aggregate, they could
reasonably be expected to influence the economic decisions of
users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance
with laws and regulations. We design procedures in line with
our responsibilities, outlined above, to detect material
misstatements in respect of irregularities, including fraud. The
extent to which our procedures are capable of detecting
irregularities, including fraud, is detailed below.
Based on our understanding of the group and industry, we
identified that the principal risks of non-compliance with laws
and regulations related to the Companies Act 2006, Listing
Rules and UK and Dutch tax legislation, and we considered the
extent to which non-compliance might have a material effect on
the financial statements. We evaluated management’s
incentives and opportunities for fraudulent manipulation of the
financial statements (including the risk of override of controls),
and determined that the principal risks were related to posting
inappropriate journal entries to revenue and journals that
impacted EBIT. The group engagement team shared this risk
assessment with the component auditors so that they could
include appropriate audit procedures in response to such risks
in their work. Audit procedures performed by the group
engagement team and/or component auditors included:
• Discussions with the Directors, the Audit Committee and
Legal Director, including review of legal correspondence
and Board meeting minutes, and consideration of known or
suspected instances of non-compliance with laws and
regulations, and fraud;
• Challenging management on its critical accounting
estimates and judgements;
• Identifying and testing journal entries to address the risk of
inappropriate journals referred to above;
• Considering remuneration incentive schemes and
performance targets for management remuneration; and
• Reviewing the financial statement disclosures and agreeing
to underlying supporting documentation.
There are inherent limitations in the audit procedures described
above. We are less likely to become aware of instances of non-
compliance with laws and regulations that are not closely
related to events and transactions reflected in the financial
statements. Also, the risk of not detecting a material
misstatement due to fraud is higher than the risk of not detecting
one resulting from error, as fraud may involve deliberate
concealment by, for example, forgery or intentional
misrepresentations, or through collusion.
Our audit testing might include testing complete populations of
certain transactions and balances, possibly using data auditing
techniques. However, it typically involves selecting a limited
number of items for testing, rather than testing complete
populations. We will often seek to target particular items for
testing based on their size or risk characteristics. In other cases,
we will use audit sampling to enable us to draw a conclusion
about the population from which the sample is selected.
A further description of our responsibilities for the audit of the
financial statements is located on the FRC’s website at:
www.frc.org.uk/auditorsresponsibilities. This description forms
part of our auditors’ report.
Use of this report
This report, including the opinions, has been prepared for and
only for the company’s members as a body in accordance with
Chapter 3 of Part 16 of the Companies Act 2006 and for no other
purpose. We do not, in giving these opinions, accept or assume
responsibility for any other purpose or to any other person to
whom this report is shown or into whose hands it may come
save where expressly agreed by our prior consent in writing.
Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you
if, in our opinion:
• we have not obtained all the information and explanations
we require for our audit; or
• adequate accounting records have not been kept by the
company, or returns adequate for our audit have not been
received from branches not visited by us; or
• certain disclosures of directors’ remuneration specified by
law are not made; or
• the company financial statements and the part of the
Directors' remuneration report to be audited are not in
agreement with the accounting records and returns.
We have no exceptions to report arising from this responsibility.
Appointment
We were first appointed by the company for the financial year
ended 30 April 2021. Our uninterrupted engagement covers six
financial years.
Other matter
The company is required by the Financial Conduct Authority
Disclosure Guidance and Transparency Rules to include these
financial statements in an annual financial report prepared
under the structured digital format required by DTR 4.1.15R –
4.1.18R and filed on the National Storage Mechanism of the
Financial Conduct Authority. This auditors’ report provides no
assurance over whether the structured digital format annual
financial report has been prepared in accordance with those
requirements.
Katherine Birch-Evans (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP Chartered
Accountants and Statutory Auditors
London
24June 2026
Independent auditors’ report continued
128
2026
2025
Before Adjusting Items Before Adjusting Items
Adjusting Items
(see Note 6)
Total
Adjusting Items
(see Note 6)
Total
Note
£000
£000
£000
£000
£000
£000
Revenue
4
372,973
–
372,973
350,068
–
350,068
Cost of sales
5
(154,983)
–
(154,983)
(141,497)
–
(141,497)
Gross profit
217,990
–
217,990
208,571
–
208,571
Selling and administrative expenses
5, 6
(132,181)
(7,589)
(139,770)
(132,075)
(64,551)
(196,626)
Other income
20
1,358
–
1,358
1,344
–
1,344
Operating profit
87,167
(7,589)
79,578
77,840
(64,551)
13,289
Finance income
7
77
–
77
158
–
158
Finance costs
7
(10,716)
–
(10,716)
(10,489)
–
(10,489)
Profit before taxation
76,528
(7,589)
68,939
67,509
(64,551)
2,958
Taxation
9
(19,133)
1,912
(17,221)
(16,015)
1,977
(14,038)
Profit/(loss) after taxation
57,395
(5,677)
51,718
51,494
(62,574)
(11,080)
Profit/(loss) attributable to:
Equity holders of the Company
57,395
(5,677)
51,718
51,494
(62,574)
(11,080)
Earnings/(loss) per share (pence)
Basic
11
18.0
(1.8)
16.2
15.0
(18.2)
(3.2)
Diluted
11
17.4
(1.8)
1 5.6
14.5
(17.7)
(3.2)
All activities relate to continuing operations.
The accompanying notes are an integral part of these consolidated financial statements.
Consolidated statement of comprehensive income
For the year ended 30April 2026
2026
2025
Note
£000
£000
Profit/(loss) for the year
51,718
(11,080)
Items that may be reclassified to profit or loss
Exchange differences on translation of foreign operations
173
(668)
Cash flow hedge:
Fair value changes in the year
24
271
7
Cost of hedging reserve
24
159
95
Fair value movements on cash flow hedges transferred to the profit or loss
24
–
(841)
Deferred tax on other comprehensive income/ (expense)
9
(108)
185
Total other comprehensive income/(expense)
495
(1,222)
Total comprehensive income/(expense) for the year
52,213
(12,302)
The accompanying notes are an integral part of these consolidated financial statements.
Consolidated income statement
For the year ended 30April 2026
129
2026
2025
Note
£000
£000
Non-current assets
Intangible assets
12
130,511
137,310
Property, plant and equipment
13
21,617
23,235
Other non-current assets
15
1,613
1,605
Financial derivatives
24
403
–
154,144
162,150
Current assets
Inventories
14
7,516
8,480
Trade and other receivables
15
6,479
5,858
Current tax receivable
–
844
Financial derivatives
24
7
5
Cash and cash equivalents
16
9,087
12,649
23,089
27,836
Total assets
177,233
189,986
Current liabilities
Trade and other payables
17
56,873
53,599
Experiences merchant accrual
37,212
40,374
Provisions for other liabilities and charges
18
3,695
2,252
Current tax payable
2,501
3,217
Contract liabilities
19
5,999
5,774
Lease liabilities
20
3,330
3,214
Borrowings
21
83
111
109,693
108,541
Non-current liabilities
Trade and other payables
17
1,505
2,564
Borrowings
21
106,660
94,985
Lease liabilities
20
7,116
10,284
Deferred tax liabilities
9
3,870
4,287
Provisions for other liabilities and charges
18
2,610
2,542
121,761
114,662
Total liabilities
231,454
223,203
Equity
Share capital
23
30,606
33,384
Share premium
23
278,083
278,083
Merger reserve
23
(993,026)
(993,026)
Retained earnings
590,206
609,589
Own shares held
23
(4,792)
(738)
Other reserves
23
44,702
39,491
Total equity
(54,221)
(33,217)
Total equity and liabilities
177,233
189,986
The accompanying notes are an integral part of these consolidated financial statements.
The financial statements on pages 129 to 173 were approved by the Board of Directors of Moonpig Group plc (registered number
13096622) on 24 June 2026 and were signed on its behalf by:
Catherine Faiers
Chief Executive Officer
24 June 2026
Andy MacKinnon
Chief Financial Officer
24 June 2026
Consolidated balance sheet
As at 30April 2026
130
Share Share Merger Retained Own shares Other Total
capitalpremiumreserveearningsheldreservesequity
Note
£000
£000
£000
£000
£000
£000
£000
As at 1 May 2024
34,331
278,083
(993,026)
642,056
–
42,392
3,836
Loss for the year
–
–
–
(11,080)
–
–
(11,080)
Other comprehensive expense for the year
23
–
–
–
–
–
(1,222)
(1,222)
Total comprehensive expense for the year
–
–
–
(11,080)
–
(1,222)
(12,302)
Share-based payments
22, 23
–
–
–
–
–
1,839
1,839
Deferred tax on share-based payments
9
–
–
–
–
–
1,773
1,773
Current tax on share-based payments
–
–
–
–
–
32
32
Shares transferred to employees to satisfy
22, 23
–
–
–
6,270
–
(6,429)
(159)
share option exercise
Issue of ordinary shares
22, 23
159
–
–
–
–
–
159
Own shares purchased for cancellation
23
–
–
–
–
(25,000)
–
(25,000)
Own shares cancelled
23
(1,106)
–
–
(24,262)
24,262
1,106
–
Dividends
10
–
–
–
(3,395)
–
–
(3,395)
As at 30 April 2025
33,384
278,083
(993,026)
609,589
(738)
39,491
(33,217)
Profit for the year
–
–
–
51,718
–
–
51,718
Other comprehensive income
23
–
–
–
–
–
495
495
Total comprehensive income for the year
–
–
–
51,718
–
495
52,213
Share-based payments
22, 23
–
–
–
–
–
4,108
4,108
Deferred tax on share-based payments
9
–
–
–
–
–
(1,298)
(1,298)
Current tax on share-based payments
–
–
–
–
–
72
72
Shares transferred to employees to satisfy
22, 23
–
–
–
(343)
1,523
(944)
236
share option exercise
Own shares purchased for treasury
23
–
–
–
–
(5,827)
–
(5,827)
Own shares purchased for cancellation
23
–
–
–
–
(60,210)
–
(60,210)
Own shares cancelled
23
(2,778)
–
–
(60,460)
60,460
2,778
–
Dividends
10
–
–
–
(10,298)
–
–
(10,298)
As at 30 April 2026
30,606
278,083
(993,026)
590,206
(4,792)
44,702
(54,221)
The accompanying notes are an integral part of these consolidated financial statements.
Consolidated statement of changes in equity
For the year ended 30April 2026
131
2026
2025
Note
£000
£000
Cash flow from operating activities
Profit before taxation
68,939
2,958
Adjustments for:
Depreciation and amortisation
12, 13
25,015
26,800
Impairment of goodwill
6, 12
–
56,700
Net finance costs
7
10,639
10,331
Research and development tax credit
(493)
(208)
Share-based payment expenses
4,108
1,839
Changes in working capital:
Decrease/ (increase) in inventories
989
(1,386)
(Increase)/decrease in trade and other receivables
(611)
724
Increase in trade and other payables
3,701
4,380
Decrease in Experiences merchant accrual
(4,581)
(6,753)
Cash generated from operating activities
107,706
95,385
Income tax paid
(18,434)
(16,184)
Net cash generated from operating activities
89,272
79,201
Cash flow from investing activities
Capitalisation of intangible assets
12
(11,815)
(11,051)
Purchase of property, plant and equipment
13
(4,035)
(2,255)
Bank interest received
7
77
158
Net cash used in investing activities
(15,773)
(13,148)
Cash flow from financing activities
Proceeds from new borrowings
21
52,000
–
Payment of fees related to borrowings
21
(40)
(400)
Repayment of borrowings
21
(41,000)
(23,343)
Payment of interest rate cap premium
24
(145)
(41)
Interest paid on borrowings
21
(7,672)
(8,508)
Interest received on swap and cap derivatives
–
841
Lease liabilities paid
20
(3,254)
(3,242)
Interest paid on leases
20
(522)
(660)
Own shares purchased for cancellation
23
(60,460)
(24,264)
Own shares purchased by Employee Benefit Trust
23
(5,827)
–
Dividends paid
10
(10,298)
(3,395)
Proceeds from employee SAYE share option exercises
239
–
Net cash used in financing activities
(76,979)
(63,012)
Net cash flows (used in)/generated from operating, investing and financing activities
(3,480)
3,041
Effect of foreign exchange rate changes on cash and cash equivalents
(82)
(36)
(Decrease)/increase in cash and cash equivalents in the year
(3,562)
3,005
Net cash and cash equivalents as at 1 May
12,649
9,644
Net cash and cash equivalents as at 30 April
9,087
12,649
The accompanying notes are an integral part of these consolidated financial statements.
Consolidated cash flow statement
For the year ended 30April 2026
132
1 General information
Moonpig Group plc (the “Company” or “Parent Company”) is a public limited company incorporated in the United Kingdom under the
Companies Act 2006, whose shares are traded on the London Stock Exchange. The consolidated financial statements of the Company
as at and for the year ended 30 April 2026 comprise the Company and its interests in subsidiaries (together referred to as the “Group”).
The Company is domiciled in the United Kingdom and its registered address is Herbal House, 10 Back Hill, London, EC1R 5EN, England,
United Kingdom. The Company’s LEI number is 213800VAYO5KCAXZHK83.
Basis of preparation
The consolidated financial statements of Moonpig Group plc have been prepared in accordance with UK-adopted international
accounting standards in conformity with the requirements of the Companies Act 2006.
All figures presented are rounded to the nearest thousand (£000), unless otherwise stated.
The consolidated financial statements have been prepared on the going concern basis and under the historical cost convention modified
by revaluation of financial assets and financial liabilities held at fair value through profit or loss.
Basis of consolidation
Subsidiaries are entities over which the Group has control. Control exists when the Group has existing rights that give it the ability to direct
the relevant activities of an entity and has the ability to affect the returns the Group will receive as a result of its involvement with the entity.
In assessing control, potential voting rights that are currently exercisable or convertible are taken into account. The financial statements of
subsidiaries are included in the consolidated financial statements from the date that control commences until the date that control ceases.
Intercompany transactions and balances between Group companies are eliminated on consolidation.
The financial statements of all subsidiary undertakings are prepared to the same reporting date as the Company. All subsidiary
undertakings have been consolidated.
The subsidiary undertakings of the Company as at 30 April 2026 are detailed in Note 27 of the consolidated financial statements on page 172.
Consideration of climate change
In preparing the financial statements, management has considered the potential impacts of climate change, in the context of the TCFD
disclosures included in the Strategic report on pages 49 to 60, in the following areas:
• Going concern and viability of the Group over the next three years.
• Cash flow forecasts used in the impairment assessments of non-current assets including goodwill and other intangible assets.
• Carrying amount and useful economic lives of property, plant and equipment.
As part of our disclosure against the TCFD framework, we have undertaken quantitative scenario analysis of the Group's two principal
transition-related climate risks (pages 51 to 53). The risk of carbon taxation has been incorporated into the sensitivity analysis supporting
the viability, going concern and impairment assessments. The risk of shifting consumer sentiment has not been modelled due to the
significant uncertainty surrounding behavioural and market response assumptions. These uncertainties make any attempt to quantify a
specific financial impact highly speculative and no such estimate can be meaningfully determined at this stage.
Going concern
The Group’s business activities, together with the factors likely to affect its future development, performance and position, are set out in the
Strategic report of the Annual Report and Accounts for the year ended 30 April 2026.
While the Group reported net current liabilities of £86,604,000 (2025: £80,705,000) and net liabilities of £54,221,000
(2025: £33,217,000), these positions do not reflect underlying liquidity concerns. The net current liability position is primarily attributable to
the timing of settlement of operating liabilities, which form part of the Group's normal working capital cycle. The net liability position is
largely driven by the £993,000,000 merger reserve debit arising from the pre-IPO group reorganisation accounted for under common
control merger accounting. The Group continues to generate positive operating cash flow and finished the year with liquidity headroom of
£81,200,000 (2025: £95,816,000), comprising gross cash and unutilised committed facilities.
The Group's debt facilities consist of a £180,000,000 committed revolving credit facility (the "RCF"), which has a maturity date of 28
February 2029. Amounts drawn under the RCF bear interest at a floating reference rate plus a margin. The reference rates are SONIA for
loans in Sterling, EURIBOR for loans in Euros and SOFR for loans in US Dollars. As at 30 April 2026 the Group had drawn down
£104,000,000 and €4,500,000 of the available revolving credit facility (2025: £93,000,000 and €4,500,000).
The Group hedges its interest rate exposure on a rolling basis. As at the current date, several layered SONIA interest rate cap instruments
are in place with strike rates of between 4.0% and 4.5% on total notional of £75,000,000 until 31 October 2027. Further details are set out
at Note 21.
The RCF is subject to two covenants, each tested at six-monthly intervals. The leverage covenant, measuring the ratio of net debt to last
twelve months Adjusted EBITDA (excluding share-based payments, as specified in the facilities agreement), is a maximum of 3.0x for the
remaining term of the facility. The interest cover covenant, measuring the ratio of last twelve months Adjusted EBITDA (excluding share-
based payments, as specified in the facilities agreement) to the total of net bank interest payable and interest payable on leases, is a
minimum of 3.5x for the term of the facility. The Group has complied with all covenants since entering the RCF until the date of these
consolidated financial statements and is forecast to comply with these during the going concern assessment period.
To support the Group’s assessment of going concern, detailed trading and cash flow forecasts, including forecast liquidity and covenant
compliance, were prepared for the 12-month period from the date of signing the consolidated financial statements.
Notes to the consolidated financial statements
133
1 General information continued
Going concern continued
The Directors have also reviewed the severe but plausible scenario described within the viability statement of the Annual Report and
Accounts for the year ended 30 April 2026 in relation to the most severe of the three scenarios modelled. In this scenario, the Group
continues to have sufficient resources to continue in operational existence. In the event that more severe impacts occur, controllable
mitigating actions are available to the Group should they be required.
The Directors also reviewed the results of reverse stress testing performed throughout the going concern and viability periods, to provide
an illustration of the extent to which existing customer purchase frequency and levels of new customer acquisition would need to
deteriorate in order that their cumulative effect should either trigger a breach in the Group’s covenants under the RCF or else exhaust
liquidity. The probability of this scenario occurring was deemed to be remote given the resilient nature of the business model and strong
cash conversion of the Group.
After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in operational
existence for at least 12 months from the date of signing these consolidated financial statements. Accordingly, they continue to adopt the
going concern basis in preparing these consolidated financial statements, in accordance with those parts of the Companies Act 2006
applicable to companies reporting under IFRS.
Critical accounting judgements and estimates
In preparing these financial statements, management has made judgements and estimates that affect the application of the accounting
policies and the reported amounts of assets, liabilities, income and expenses. Actual results may differ from these estimates. Estimates and
underlying assumptions are reviewed on an ongoing basis. Revisions to estimates are recognised prospectively.
The areas of judgement which have the greatest potential effect on the amounts recognised in the financial statements are:
Useful life of internally generated assets
The estimated useful lives which are used to calculate amortisation of internally generated assets (the Group’s platforms and applications)
are based on the length of time these assets are expected to generate income and be of benefit to the Group. The uncertainty included in
this estimate is that if the useful lives are estimated to differ from the actual useful lives of the intangible assets, this could result in
accelerated amortisation in future years and/or impairments. The economic lives of internally generated intangible assets are estimated at
three years. Amortisation methods, useful lives and residual values are reviewed at each reporting date and adjusted if appropriate. If the
useful life of internally generated assets were estimated to be shorter or longer by one year than the current useful life of three years, the
net book value would (decrease)/increase by £(5,874,000)/£6,168,000 from the amount recognised as at 30 April 2026. The amounts of
and movements in such assets are set out in Note 12.
Experiences merchant accrual
At Experiences, which acts as an agent at the point of sale, the merchant accrual has been identified as a significant estimate. When a
voucher is purchased, the expected value of future amounts that will become payable to merchant providers is recognised on the balance
sheet. The Group takes into account historical redemption rates when estimating future payments to merchant providers, with the span
between the upper and the lower ends of the range in historical trends for these rates equivalent to a £2,803,000 movement in the amount
recognised in revenue. The Group's FY26 actual non-redemption estimate falls in the middle of this range. The estimates are adjusted for
actual customer utilisation rates in the year in which the vouchers expire.
Carrying amount of Experiences goodwill
Goodwill is tested annually for impairment. The critical accounting estimate made in the calculation of the recoverable amount is:
• Pre-perpetuity compound annual revenue growth rate of 1.4% (31 October 2025: 0.1%, 30 April 2025: 2.7%)
Sensitivity analysis and further disclosure relating to this critical accounting estimate is set out in Note 12.
Notes to the consolidated financial statements continued
134
2 Summary of significant accounting policies
New standards, amendments and interpretations adopted from 1 May 2025
The following amendment is effective for the year beginning 1 May 2025:
• Lack of Exchangeability (Amendments to IAS 21 The Effects of Changes in Foreign Exchange Rates).
This amendment is mandatorily effective for reporting periods beginning on or after 1 May 2025 and had no material impact on the year-
end consolidated financial statements of the Group.
New standards, amendments and interpretations not yet adopted
The following adopted IFRSs have been issued but have not been applied by the Group in these consolidated financial statements.
Their adoption is not expected to have a material effect on the financial statements unless otherwise indicated:
The following amendments are effective for the year beginning 1 May 2026:
• Amendments to the Classification and Measurement of Financial Instruments (Amendments to IFRS 9 Financial Instruments and IFRS 7).
• Amendments to IFRS 9 and IFRS 7 – Contracts Referencing Nature-dependent Electricity
The following amendments are effective for the year beginning 1 May 2027:
• IFRS 18 Presentation and Disclosure in the Financial Statements.
• IFRS 19 Subsidiaries without Public Accountability.
The Group is currently assessing the effect of these new accounting standards and amendments.
IFRS 18 Presentation and Disclosure in Financial Statements, which was issued by the IASB in April 2024, supersedes IAS 1 Presentation of
Financial Statements and introduces major consequential amendments to other IFRS Accounting Standards, including IAS 8 Basis of
Preparation of Financial Statements (renamed from Accounting Policies, Changes in Accounting Estimates and Errors). Although IFRS 18 is
not expected to affect the recognition and measurement of items in the consolidated financial statements, it is expected to have a
significant effect on the presentation and disclosure of certain items. These changes include the introduction of new categories and
defined sub-totals in the statement of profit or loss, aggregation/disaggregation and labelling of information and new disclosure
requirements for management-defined performance measures.
IFRS 19 is a voluntary reduced-disclosure standard intended for eligible subsidiaries that do not have public accountability. This standard
is therefore not applicable for the Group.
The principal accounting policies are set out below. Policies have been applied consistently, other than where new policies have been applied.
a) Foreign currency translation
The consolidated financial statements are presented in Sterling, which is the Group’s presentational currency and are rounded to the
nearest thousand. The income and cash flow statements of Group undertakings that are expressed in other currencies are translated to
Sterling using exchange rates applicable on the dates of the underlying transactions. Average rates of exchange in each year are used
where the average rate approximates the relevant exchange rate on the date of the underlying transactions. Assets and liabilities of
Group undertakings are translated at the applicable rates of exchange at the end of each year.
The differences between retained profits translated at average and closing rates of exchange are taken to the foreign currency translation
reserve, as are differences arising on the retranslation to Sterling (using closing rates of exchange) of overseas net assets at the beginning
of the year and are presented as a separate component of equity. They are recognised in the income statement when the gain or loss on
disposal of a Group undertaking is recognised.
Foreign currency transactions are initially recognised in the functional currency of each entity in the Group using the exchange rate ruling
at the date of the transaction. Foreign exchange gains and losses resulting from the settlement of such transactions and from the
translation of foreign currency assets and liabilities at year-end rates of exchange are recognised in the income statement. Foreign
exchange gains or losses recognised in the income statement are included in operating profit or finance costs / income depending on the
underlying transactions that gave rise to these exchange differences.
b) Revenue
The Group recognises revenue when it has satisfied its performance obligations to external customers and control of the goods has been
transferred. The Group is principally engaged in the sale of greeting cards, physical gifts and gift experiences.
i) Sale of greeting cards and physical gifts
The Group generates revenue from the sale of greeting cards and physical gifts. Shipping and handling is not a separate performance
obligation and any shipping fees charged to the customer are included in the transaction price. The sale of goods and any shipping and
handling represents a single performance obligation which is satisfied upon delivery of the relevant goods and the transfer of control to
that customer. Revenue is measured at the transaction price received net of value added tax and discounts and is reduced for provisions
of customer returns and remakes based on the history of such matters. The cost of shipping is directly associated with generating revenue
and therefore presented within cost of sales.
135
2 Summary of significant accounting policies continued
b) Revenue continued
ii) Subscription revenue
The Group operates subscription membership schemes whereby customers are charged an upfront annual fee in return for material rights
over a twelve-month subscription term. In addition, for new members, the initial greeting card purchase is typically subject to a discount.
Revenue is measured at the transaction price, which is the standalone selling price of the subscription membership. The membership
contract gives rise to a performance obligation because it grants the customer an option to acquire additional goods and services and
that option provides material rights that the customer would not receive without entering that contract. Revenue is recognised as goods or
services are transferred in line with the exercise of those material rights.
The material rights provided to subscription members currently comprise:
• The discount on the initial greeting card purchase, in the first year of subscription membership only, to the extent that this exceeds the
price that a customer could access through generally available discounts.
• Expected usage of the discount on subsequent card purchases, to the extent that this exceeds the price that a customer could otherwise
access through generally available discounts.
• Expected usage of other benefits, such as free postcards.
Each of these material rights represents a separate performance obligation under IFRS 15. The transaction price, being the standalone
selling price of the membership, is allocated to these performance obligations on a relative standalone selling price basis. In determining
the standalone selling price of each material right, the Group considers the incremental value of the benefit to the customer and the
expected level of utilisation over the membership period. Accordingly, the allocation reflects both the expected value of the benefits and
expected redemption patterns.
Revenue allocated to the complimentary initial card (first year only) is recognised at the point the card is transferred to the customer.
Revenue allocated to subsequent purchase discounts and other benefits is recognised as the related goods or services are transferred and
the material rights are exercised. Deferred revenue arises where consideration received relates to material rights that have not yet been
exercised at the reporting date.
For renewal memberships, where no complimentary initial card is provided, revenue is recognised over the 12-month membership period
in line with the expected pattern of exercise of the material rights, which currently approximates a time-apportioned basis.
iii) Sale of gift experiences
The Group operates a platform for the distribution of gift experience vouchers that may be redeemed for a wide choice of experiences
provided by third-party merchant partners and either gifted or kept for a consumer’s own use. Revenue is recognised when a consumer
purchases a gift experience, acting as an agent at the point of sale. At this point, the Group’s obligations are substantially complete,
subject to a provision for refunds as stipulated in the terms of the sale, as the Group’s merchant partners provide gift experience services,
following redemption either through the Group’s websites or directly with the recipient’s chosen merchant partner.
The amount of revenue recognised primarily comprises the expected value of fees and any other income receivable in accordance with
the Group’s contracts with third-party merchant partners, rather than the gross value of vouchers purchased. This includes an estimate of
the revenue to be recognised in relation to vouchers which are not redeemed based on historical rates.
Each voucher is multi-purpose and can be exchanged for other experiences at any point until redemption, on account of which merchants
are not paid a share of the gross value of a voucher until after redemption. The expected value of future amounts that will become
payable to merchants is included within Experiences merchant accrual on the balance sheet and is accounted for as a financial liability in
accordance with IFRS 9. Estimates are trued up for actual customer redemption rates. See further information within critical accounting
estimates on page 134. Where voucher redemption rates differ from expectations for a cohort of vouchers, the Group recognises the
resulting adjustment to revenue and derecognises the related accrued merchant payable once its legal obligations to merchants expire.
c) Supplier income
The Group enters into agreements with suppliers to share the costs and benefits of promotional activity and volume growth. The Group
receives income from its suppliers based on specific agreements in place. Supplier income received is recognised as a deduction to costs
of sales and directly affects the Group's reported margin. Marketing income earned from suppliers in return for media space is not
included in the Group's definition of supplier income. The types of supplier income recognised by the Group and the associated
recognition policies are:
Notes to the consolidated financial statements continued
136
2 Summary of significant accounting policies continued
c) Supplier income continued
i) Promotional contributions
Includes supplier contributions to promotional giveaways and other supplier funded promotional activity. Income is recognised as a
deduction to cost of sales over the relevant promotional period. Income is calculated and invoiced at the end of the promotion period
based on actual sales or according to fixed contribution arrangements. Contributions earned, but not invoiced, are accrued at the end
of the relevant period and recognised within trade and other receivables.
ii) Volume-based rebates
Includes annual growth incentives and seasonal contributions. Annual growth incentives are calculated and invoiced at the end of the
financial year, once earned, based on fixed percentage growth targets agreed for each supplier at the beginning of the year. They are
recognised as a reduction in cost of sales in the year to which they related. Other volume-based rebates are agreed with the supplier
and spread over the contract period to which they relate. Contributions earned, but not invoiced, are accrued at the end of the relevant
periods. The uncollected amounts accrued are recognised in trade and other payables net against amounts owed to that supplier as the
Group has the legal right and intention to offset these balances.
d) Finance income and costs
Finance income arises from interest income in bank deposits. Finance costs are incurred on bank borrowings and the unwinding of the
discount on lease liabilities and the merchant accrual. Foreign exchange, charge or credit, on financing activities is recognised within net
finance costs. Each of these components is recognised in the income statement in the period in which they are incurred.
e) Share-based payments
The Group has equity-settled compensation plans.
Equity-settled share-based payments are measured at fair value at the date of grant. The fair value determined at the grant date of the
equity-settled share-based payments is expensed over the vesting period, based on the Group’s estimate of awards that will eventually
vest. For plans where the vesting conditions are based on a market condition, such as total shareholder return, the fair value at date of
grant reflects the probability that this condition will not be met and therefore is fixed thereafter irrespective of actual vesting.
Fair value is measured using the Black-Scholes and Monte Carlo option pricing model, except where vesting is subject to market
conditions when the Stochastic option pricing model is used. A Chaffe model is used to value the holding period. The expected term used
in the models has been adjusted based on management’s best estimate, for the effects of non-transferability, exercise restrictions and
behavioural considerations.
f) Taxation
Taxation is chargeable on the profits for the year, together with deferred taxation.
The current income tax charge is calculated on the basis of tax laws enacted or substantively enacted at the balance sheet date in the
countries where the Group’s subsidiaries operate and generate taxable income.
Deferred taxation is provided in full using the liability method for temporary differences between the carrying amount of assets and
liabilities for financial reporting purposes and the amount used for taxation purposes. A deferred tax asset is recognised only to the extent
that it is probable that future taxable profits will be available against which the asset can be utilised.
Deferred tax is determined using the tax rates that have been enacted or substantively enacted by the balance sheet date and are
expected to apply when the related deferred tax asset is realised, or deferred tax liability is settled. Deferred tax relating to items
recognised outside of profit or loss is also recognised outside profit or loss. Deferred tax items are recognised in correlation to the
underlying transaction either in other comprehensive income or directly in equity. Deferred tax assets and liabilities are offset if a legally
enforceable right exists to set off current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable
entity and the same taxation authority.
Tax is recognised in the income statement except to the extent that it relates to items recognised in other comprehensive income or directly
in equity, in which case it is recognised in the statement of other comprehensive income or the statement of changes in equity.
g) Business combinations
Business combinations are accounted for using the acquisition method. The cost of an acquisition is measured as the aggregate of the
consideration transferred which is measured at the acquisition date. The acquiree’s identifiable assets, liabilities and contingent liabilities
that meet the conditions for recognition under IFRS 3 Business Combinations are recognised at their fair values at the acquisition date.
Acquisition-related items such as legal or professional fees are recognised as expenses in the year in which the costs are incurred as
Adjusting Items.
h) Goodwill
Goodwill arising on the acquisition of an entity represents the excess of the cost of acquisition over the Group’s interest in the net fair value
of the identifiable assets, liabilities and contingent liabilities of the entity recognised at the date of acquisition. Goodwill relates to the
Greetz and Experiences cash-generating units.
137
2 Summary of significant accounting policies continued
h) Goodwill continued
Goodwill is initially recognised as an asset at cost and is subsequently measured at cost less any accumulated impairment losses.
Goodwill is not subject to amortisation but is tested for impairment annually or whenever there is evidence that impairment may be
required. Any impairment of goodwill is recognised immediately in the income statement and is not subsequently reversed. Goodwill is
denominated in the currency of the acquired entity and revalued to the closing exchange rate at each reporting year date.
Goodwill in respect of subsidiaries is included in intangible assets. On disposal of a subsidiary, the attributable amount of goodwill is
included in the determination of the profit or loss on disposal.
i) Intangible assets other than goodwill
i) Separately acquired intangible assets
Intangible assets acquired separately are measured on initial recognition at fair value at the acquisition date, provided they are
identifiable and capable of reliable measurement.
Intangible assets with a finite useful life that are acquired separately are carried at cost less accumulated amortisation and impairment
losses. These intangible assets are amortised on a straight-line basis over their remaining useful lives, consistent with the pattern of
economic benefits expected to be received. The amortisation charge is included within selling and administrative expenses in the income
statement.
ii) Internally generated research and development costs
Research expenditure is recognised as an expense in the income statement in the period in which it is incurred.
Development expenditure relating to the enhancement of the Group's technology platforms, customer-facing websites and applications,
personalisation capabilities, fulfilment systems and other internally generated software is recognised as an intangible asset only when the
recognition criteria of IAS 38 Intangible Assets are met.
Certain costs incurred in the development phase of internal projects, including technology, app and platform enhancements and internally
generated software and trademarks, are capitalised where management demonstrates the technical feasibility of completing the asset, its
intention and ability to complete and use the asset, the existence of probable future economic benefits, the availability of adequate
technical and financial resources to complete the development, and the ability to measure reliably the expenditure attributable to the
asset.
The assessment of whether expenditure has moved beyond the research phase and meets the criteria for capitalisation requires
management judgement. In particular, judgement is applied in determining when projects have reached a stage at which future
economic benefits are considered probable, whether activities are enhancing existing capabilities or creating new functionality, and
which costs are directly attributable to bringing the asset into use. Expenditure incurred during the research, planning and discovery
phases of projects, or relating to routine maintenance and operational activities, are expensed as incurred.
Costs capitalised include employee costs for colleagues directly engaged in software development and product engineering activities,
third-party development costs, software licence fees and other directly attributable expenditure incurred in developing the Group's
technology platforms and digital products. Costs that are not directly attributable to qualifying development activities are recognised as
an expense as incurred.
Following initial recognition of the development expenditure as an asset, the asset is carried at cost less any accumulated amortisation
and impairment losses. Amortisation begins when development is complete and the asset is available for use; the charge is included
within selling and administrative expenses in the income statement. The estimated useful lives of separately acquired and internally
generated assets are as follows:
Straight-line amortisation period
Trademarks
10 years
Technology and development costs
3 years
Customer relationships
1 to 12 years
Software
3 to 5 years
j) Impairment of non-financial assets
Assets are reviewed for impairment whenever events indicate that the carrying amount of a cash-generating unit or the carrying amounts
of non-financial assets may not be recoverable. In addition, assets that have indefinite useful lives are tested annually for impairment.
An impairment loss is recognised to the extent that the carrying amount exceeds the higher of the asset’s fair value less costs to sell and its
value in use.
A cash-generating unit is the smallest identifiable group of assets that generates cash flows which are largely independent of the cash
flows from other assets or groups of assets. At the acquisition date, any goodwill acquired is allocated to the relevant cash-generating unit
or group of cash-generating units expected to benefit from the acquisition for the purpose of impairment testing of goodwill.
Notes to the consolidated financial statements continued
138
2 Summary of significant accounting policies continued
k) Impairment of financial assets held at amortised cost
As permitted by IFRS 9 Financial Instruments, loss allowances on trade receivables arising from the recognition of revenue under IFRS 15
Revenue from Contracts with Customers are initially measured at an amount equal to lifetime expected losses. Allowances in respect of
loans and other receivables are initially recognised at an amount equal to 12-month expected credit losses. Allowances are measured at
an amount equal to the lifetime expected credit losses where the credit risk on the receivables increases significantly after initial
recognition.
l) Property, plant and equipment
Property, plant and equipment are stated at historical cost less accumulated depreciation and impairment. Items of property, plant and
equipment are recognised as assets when it is probable that future economic benefits associated with the item will flow to the Group and
the cost of the item can be measured reliably. The cost includes the purchase price and any costs directly attributable to bringing the asset
to the location and condition necessary for it to be capable of operating as intended by management. Depreciation is calculated on a
straight-line basis to write off the assets over their useful economic life. No depreciation is provided on freehold land.
The estimated useful lives are as follows:
Straight-line depreciation period
Freehold property
25 years
Plant and machinery
4 years
Fixtures and fittings
4 years
Leasehold improvements
10 years or the unexpired term of lease if lower
Computer equipment
3 years
Right-of-use assets (plant and machinery, land and buildings)
Lease term
Climate change is not considered to materially impact the estimated useful lives of assets. Although extreme weather events could
potentially damage manufacturing and distribution facilities, the impact of this occurring is immaterial to the Group, the Group has
flexibility in its production network and could shift production to other locations to mitigate any business interruptions.
m) Leased assets
Group as lessee
The Group records its lease obligations in accordance with the principles for the recognition, measurement, presentation and disclosures
of leases as set out in IFRS 16. The Group applies IFRS 16 Leases to contractual arrangements which are, or contain, leases of assets and
consequently recognises right-of-use assets and lease liabilities at the commencement of the leasing arrangement. The Group's leases
comprise offices, warehouses, solar panels and printing machinery.
Lease liabilities are initially recognised at an amount equal to the present value of estimated contractual lease payments at the inception
of the lease, after taking into account any options to extend the term of the lease to the extent they are reasonably certain to be exercised.
Lease commitments are discounted to present value using the interest rate implicit in the lease if this can be readily determined, or the
applicable incremental rate of borrowing, as appropriate. Right-of-use assets are initially recognised at an amount equal to the lease
liability, adjusted for initial direct costs in relation to the assets, then depreciated over the shorter of the lease term and their estimated
useful lives. The Group applies the recognition exemption for leases of low value and short-term leases of 12 months. These leases are not
recognised on the balance sheet but expensed to the income statement on a straight-line basis over the lease term.
Group as lessor
The Group has entered into a sublease agreement as a lessor with respect to part of one of its leasehold properties. This is accounted for
as an operating lease as the lease does not transfer substantially all the risks and rewards of ownership to the lessee.
When the Group is an intermediate lessor, it accounts for the head lease and the sublease as two separate contracts. The sublease is
classified as a finance or operating lease by reference to the right-of-use asset arising from the head lease.
Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease. Initial direct costs incurred in
negotiating and arranging an operating lease are added to the carrying amount of the leased asset and recognised on a straight-line
basis over the lease term.
n) Inventories
Inventories include raw materials and finished goods and are stated at the lower of cost and net realisable value. Cost is based on the
weighted average cost incurred in acquiring inventories and bringing them to their existing location and condition, which will include raw
materials, direct labour and overheads, where appropriate.
o) Cash and cash equivalents
Cash comprises cash in hand, call deposits and other short-term highly liquid investments that are readily convertible to a known amount
of cash and are subject to an insignificant risk of changes in value, with a maturity of three months or less. Cash equivalents relate to cash
in transit from various payment processing intermediaries that provide receipting services to the Group.
For the purposes of the consolidated cash flow statement, cash and cash equivalents consist of cash and short-term deposits as defined
above and are shown net of bank overdrafts, which are included as current borrowings in the liabilities section on the balance sheet.
139
2 Summary of significant accounting policies continued
p) Financial instruments
The primary objective of the Group's cash management activities is to preserve capital and protect the value of its cash balances.
Additionally, the Group aims to maximise liquidity by concentrating cash centrally; to align the maturity profile of external investments with
that of the forecast liquidity profile; to wherever practicable, match the interest rate profile of external investments to that of debt
maturities or fixings; and to optimise the investment yield within the Group’s investment parameters.
Financial assets and liabilities are recognised when the Group becomes a party to the contractual provisions of the relevant instrument
and derecognised when it ceases to be a party. Such assets and liabilities are classified as current if they are expected to be realised or
settled within 12 months after the balance sheet date. If not, they are classified as non-current. In addition, current liabilities include
amounts where the entity does not have an unconditional right to defer settlement of the liability for at least 12 months after the balance
sheet date.
Non-derivative financial assets are classified on initial recognition in accordance with the Group’s business model as investments, loans
and receivables, or cash and cash equivalents and accounted for as follows:
• Loans and other receivables: These are non-derivative financial assets with fixed or determinable payments that are solely payments
of principal and interest on the principal amount outstanding, that are primarily held in order to collect contractual cash flows. These
balances include trade and other receivables and are measured at amortised cost, using the effective interest rate method and stated
net of allowances for credit losses.
• Cash and cash equivalents: Cash and cash equivalents include cash in hand and deposits held on call. Cash equivalents normally
comprise instruments with maturities of three months or less at their date of acquisition. In the cash flow statement, cash and cash
equivalents are shown net of bank overdrafts, which are included as current borrowings in the liabilities section on the balance sheet.
Non-derivative financial liabilities, including borrowings and trade payables, are stated at amortised cost using the effective interest
method. For borrowings, their carrying amount includes accrued interest payable. The effective interest method takes into account both
the contractual cash flows and the time value of money. The carrying amount of the financial liability is adjusted over time to reflect the
unwinding of the discount, whereby the discount represents the difference between the initial fair value and the amount paid or received.
The discounting process involves applying a discount rate to the future cash flows associated with the financial liability. The effect of
discounting is recognised as an interest expense in the profit or loss over the expected term of the financial liability.
Derivative financial instruments are used to manage risks arising from changes in interest rates relating to the Group’s external debt. The
Group does not hold or issue derivative financial instruments for trading purposes. The Group uses the derivatives to hedge highly
probable forecast transactions and therefore, the instruments are designated as cash flow hedges.
Derivatives are initially recognised at fair value on the date a contract is entered into and are subsequently remeasured at their fair value
at each reporting date. At inception of designated hedging relationships, the Group documents the risk management objective and
strategy for undertaking the hedge. The Group also documents the economic relationship between the hedged item and the hedging
instrument, including whether the changes in the cash flows of the hedged item and hedging instrument are expected to offset each other.
The effective element of any gain or loss from remeasuring the derivative instrument is recognised in other comprehensive income (OCI) and
accumulated in the hedging reserve (presented in “other reserves” in the statement of changes in equity). Any change in the fair value of
time value of the derivative instrument is also recognised in OCI as part of cash flow hedges and accumulated in the cost of hedging
reserve (presented in “other Reserves” in the statement of changes in equity). Any element of the remeasurement of the derivative instrument
that does not meet the criteria for an effective hedge is recognised immediately in the Group income statement within finance costs.
When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain
or loss existing in OCI at that time remains in OCI and is recognised when the forecast transaction is ultimately recognised in the income
statement within finance costs. When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was reported
in OCI is recycled to the income statement. The full fair value of a hedging derivative is classified as a non-current asset or liability if the
remaining maturity of the hedged item is more than 12 months or, as a current asset or liability, if the remaining maturity of the hedged item
is less than 12 months.
q) Provisions
Provisions are recognised when either a legal or constructive obligation as a result of a past event exists at the balance sheet date, it is
probable that an outflow of economic resources will be required to settle the obligation and a reasonable estimate can be made of the
amount of the obligation.
r) Pensions and other post-employment benefits
The Group contributes to defined contribution pensions schemes and payments to these are charged as an expense and accrued over time.
s) Equity
Called-up share capital
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares are shown in equity as a
deduction from the proceeds.
Share premium
The amount subscribed for the ordinary shares in excess of the nominal value of these new shares is recorded in share premium. Costs that
directly relate to the issue of ordinary shares are deducted from share premium net of corporation tax.
Notes to the consolidated financial statements continued
140
2 Summary of significant accounting policies continued
s) Equity continued
Merger reserve
The merger reserve of £993,026,000 arose as a result of the Group reorganisation undertaken prior to the Company's listing on the London
Stock Exchange. This reorganisation was accounted for using common control merger accounting. Under this method, the assets and
liabilities of the acquired entities were recognised at their existing carrying amounts rather than at fair value and no goodwill was
recognised. The difference between the consideration paid and the book value of net assets acquired was recorded directly in equity
within the merger reserve.
This accounting treatment was selected in preference to acquisition accounting in order to reflect the continuity of ownership and to
present the Group's financial results on a basis that preserved the historical track record of the underlying trading entities. Had acquisition
accounting been applied, the identifiable net assets would have been remeasured at fair value and a significant goodwill asset would
likely have been recognised, increasing net assets and potentially resulting in the Group reporting positive net assets. However, such
treatment would not have reflected the substance of a restructuring within a commonly controlled group.
The adoption of common control merger accounting has resulted in the recognition of a significant merger reserve on consolidation. The
merger reserve is a debit balance within equity arising from the application of merger accounting and is a significant contributor to the
Group's reported net liabilities position.
Own shares held reserve
The own shares held reserve represents the cost of the Company's own shares that are held by the Group. This comprises shares
repurchased which are held pending cancellation, and shares held in treasury by the Group's Employee Benefit Trust ("EBT") to satisfy
obligations under employee shares schemes.
Shares purchased for cancellation are included in the own shares held reserve until cancellation, at which point the consideration is
transferred to retained earnings and the nominal value of the shares is transferred from share capital to the capital redemption reserve.
These shares are not considered outstanding for the purposes of calculating earnings per share and do not carry voting rights or the right
to receive dividends.
Shares held by the EBT are treated as treasury shares and presented as a deduction from equity. Accordingly, such shares are excluded
from the weighted average number of shares used in calculating earnings per share.
Other reserves
Share-based payment reserve
The share-based payment reserve is built up of charges in relation to equity-settled share-based payment arrangements which have been
recognised within the consolidated income statement. Upon the exercise of share options, the cumulative amount recognised in the share-
based payment reserve is recycled to retained earnings, reflecting the transfer of value to the equity of the Company.
Hedging reserve
The hedging reserve comprises the effective portion of the cumulative net change in the fair value of cash flow hedging instruments
related to hedged transactions that have not yet occurred and the cumulative net change in the fair value of time value on the cash flow
hedging instruments.
Foreign currency translation reserve
The foreign currency translation reserve represents the accumulated exchange differences arising from the impact of the translation of
subsidiaries with a functional currency other than Sterling.
Capital redemption reserve
The capital redemption reserve reflects the nominal amount of shares bought back and cancelled.
t) Dividends
Dividend distribution to the Company’s shareholders is recognised as a liability in the Group’s financial statements in the period in which
the dividend is approved by the Company’s shareholders in the case of final dividends, or the date at which they are paid in the case of
interim dividends.
u) Earnings per share
The Group presents basic and diluted EPS for its ordinary shares. Basic EPS is calculated by dividing the profit attributable to ordinary
shareholders by the weighted average number of ordinary shares outstanding during the year. Shares transferred to employees on the
exercise of new schemes were satisfied in the current year by the issue of shares held by the Employee Benefit Trust ("EBT") versus the prior
year, in which new shares were issued. In accordance with IAS 33, these shares are treated as treasury shares and are excluded from the
weighted average number of shares in issue from the date of acquisition until they are transferred to employees. For diluted EPS, the
weighted average number of ordinary shares is adjusted to assume conversion of all dilutive potential ordinary shares.
141
2 Summary of significant accounting policies continued
v) Adjusting Items
Adjusting Items are significant items of income or expense which individually or, if of a similar type, in aggregate, are relevant to an
understanding of the Group’s underlying financial performance because of their size, nature or incidence. In identifying and quantifying
Adjusting Items, the Group consistently applies a policy that defines criteria that are required to be met for an item to be classified as an
Adjusting Item. These items are separately disclosed in the segmental analyses or in the notes to the financial statements as appropriate.
The Group believes that these items are useful to users of the consolidated financial statements in helping them to understand the
underlying business performance and are used to derive the Group’s principal non-GAAP measures of Adjusted EBITDA, Adjusted EBIT,
Adjusted PBT and Adjusted EPS, which exclude the impact of Adjusting Items and which are reconciled from operating profit, profit before
taxation and earnings per share.
3 Segmental analysis
In accordance with IFRS 8 – Operating Segments, the Group's reportable segments are based on internal reports that are regularly
reviewed by the chief operating decision-maker (CODM) for the purpose of allocating resources and assessing performance. Operating
segments are components of the Group that engage in business activities from which they may earn revenue and incur expenses, and for
which discrete financial information is available.
The CODM comprises the Executive Directors (CEO and CFO) and other members of the Group Leadership Team. The CODM reviews
discrete financial information for each segment and assesses performance and resource allocation based on revenue, gross profit,
Adjusted EBITDA and Adjusted EBIT.
Based on internal reporting, the Group has three reportable segments: Moonpig, the online greeting cards and gifts business operating in
the UK, Ireland, Australia and the US; Greetz, the online greeting cards and gifts business in the Netherlands; and Experiences, the gift
experiences platform in the UK.
Adjusted EBITDA and Adjusted EBIT are alternative performance measures (APMs) and are not defined under IFRS. Adjustments are made
to the statutory IFRS results to arrive at an underlying result which is in line with how the business is managed and measured on a day-to-
day basis. Adjustments are made for items that are individually important in order to understand the financial performance. If included,
these items could distort understanding of the performance for the year and the comparability between periods. Management applies
judgement in determining which items should be excluded from underlying performance. See Note 6 for details of these adjustments.
Finance income and expense are not allocated to reportable segments, as treasury activities are managed centrally and are not included
in the measures reviewed by the CODM.
The Group’s revenue is primarily derived from the sale of cards, gifts and related services to consumers, or from the distribution of gift
experiences acting as agent. No single customer accounted for 10% or more of the Group’s revenue during the year.
For the year ended 30 April 2026
Moonpig
Greetz
Experiences
Group
Note
£000
£000
£000
£000
Revenue
4
284,493
51,046
37,434
372,973
Cost of sales
5
(125,448)
(27,197)
(2,338)
(154,983)
Gross profit
159,045
23,849
35,096
217,990
Adjusted EBITDA
86,705
8,959
8,929
104,593
Depreciation and amortisation
1
(12,931)
(1,244)
(3,251)
(17,426)
Adjusted EBIT
73,774
7,715
5,678
87,167
Adjusting Items
6
Amortisation of acquired intangibles
6
–
(1,804)
(5,785)
(7,589)
Impairment of goodwill
6, 12
–
–
–
–
Operating profit / (loss)
73,774
5,911
(107)
79,578
Finance income
7
77
Finance costs
7
(10,716)
Profit before taxation
68,939
Taxation charge
9
(17,221)
Profit for the year
51,718
1 Excludes amortisation arising on Group consolidation of intangibles which is classified as an Adjusting Item – see Note 6
Notes to the consolidated financial statements continued
142
3 Segmental analysis continued
For the year ended 30 April 2025
Moonpig
Greetz
Experiences
Group
Note
£000
£000
£000
£000
Revenue
4
262,000
48,854
39,214
350,068
Cost of sales
5
(112,768)
(26,317)
(2,412)
(141,497)
Gross profit
149,232
22,537
36,802
208,571
Adjusted EBITDA
81,869
6,456
8,464
96,789
Depreciation and amortisation
1
(15,060)
(1,606)
(2,283)
(18,949)
Adjusted EBIT
66,809
4,850
6,181
77,840
Adjusting Items
6
Amortisation of acquired intangibles
6
–
(1,753)
(6,098)
(7,851)
Impairment of goodwill
6, 12
–
–
(56,700)
(56,700)
Operating profit / (loss)
66,809
3,097
(56,617)
13,289
Finance income
7
158
Finance costs
7
(10,489)
Profit before taxation
2,958
Taxation charge
9
(14,038)
Loss for the year
(11,080)
1 Excludes amortisation arising on Group consolidation of intangibles which is classified as an Adjusting Item – see Note 6
The following table shows the information regarding assets by segment that reconciles to the consolidated results of the Group.
As at 30 April 2026
Moonpig
Greetz
Experiences
Group
£000
£000
£000
£000
Non-current assets
1,2
32,690
17,811
101,627
152,128
Capital expenditure
3
(4,324)
(226)
–
(4,550)
Intangible expenditure
(9,655)
–
(2,160)
(11,815)
As at 30 April 2025
Moonpig
Greetz
Experiences
Group
£000
£000
£000
£000
Non-current assets
1,2
31,632
20,480
108,433
160,545
Capital expenditure
3
(1,816)
(537)
(13)
(2,366)
Intangible expenditure
(7,968)
(17)
(3,066)
(11,051)
1 Comprises intangible assets and property, plant and equipment (inclusive of ROU assets).
2 All material non-current assets are located in the UK, with the exception of Greetz where the assets are located in the Netherlands.
3 Includes ROU assets capitalised in each period and additions to dilapidation assets.
4 Revenue
The following table shows revenue by segment and by geography that reconciles to the consolidated revenue for the Group.
The geographical split of revenue is based on the customer's country selection on the website or app at the time of order.
For the year ended 30 April 2026
Moonpig
Greetz
Experiences
Group
£000
£000
£000
£000
UK
268,765
–
37,434
306,199
Netherlands
–
51,046
–
51,046
Ireland
6,367
–
–
6,367
Australia
6,324
–
–
6,324
USA
3,037
–
–
3,037
Total external revenue
284,493
51,046
37,434
372,973
143
4 Revenue continued
For the year ended 30 April 2025
Moonpig
Greetz
Experiences
Group
£000
£000
£000
£000
UK
250,178
–
39,214
289,392
Netherlands
–
48,854
–
48,854
Ireland
4,781
–
–
4,781
Australia
4,872
–
–
4,872
USA
2,169
–
–
2,169
Total external revenue
262,000
48,854
39,214
350,068
The consolidated revenue for the Group was made up as follows:
2026
2025
£000
£000
Recognised at a point in time
364,120
343,949
Recognised over time
8,853
6,119
Total external revenue
372,973
350,068
5 Operating profit
Nature of expenses charged to operating profit from continuing operations:
2026
2025
3
£000
£000
Cost of sales
(154,983)
(141,497)
Selling and administrative expenses
(139,770)
(196,626)
Total expenses
(294,753)
(338,123)
2026
2025
3
Note
£000
£000
Cost of inventories
(53,943)
(50,236)
Total net employment costs (excluding share-based payment expenses)
8
(55,929)
(53,799)
Share-based payment expenses (including NI)
8, 22
(3,516)
(3,471)
Shipping and logistics
(88,157)
(80,616)
Marketing costs
(38,674)
(36,880)
Hosting, merchant and other variable platform fees
(14,387)
(14,357)
Depreciation of property, plant and equipment
13
(6,271)
(6,246)
Amortisation of intangible fixed assets
1
12
(11,155)
(12,703)
Other costs
2
(15,132)
(15,264)
Total expenses before Adjusting Items
(287,164)
(273,572)
Adjusting Items
6
(7,589)
(64,551)
Total expenses
(294,753)
(338,123)
1 Amortisation of intangible fixed assets excludes the charge for amortisation of acquired intangibles of £7,589,000 (2025: £7,851,000) which is classified as an Adjusting
Item as set out in Note 6.
2 Other costs contain the remaining expenses that are immaterial in nature or immaterial on a disaggregated basis. Other costs include IT maintenance, building costs,
ancillary staff costs and auditors' remuneration. Other costs also include a foreign exchange profit of £1,000 (2025: loss of £135,000).
3 There have been no changes to the numbers that were disclosed in the previous year, but the prior year figures in the table above have been represented to include
additional information regarding nature of expenses charged to operating profit.
Notes to the consolidated financial statements continued
144
5 Operating profit continued
Other costs include the following fees for auditors' remuneration:
2026
2025
Auditors’ remuneration:
£000
£000
– Fees to auditors for the audit of these consolidated financial statements
(864)
(860)
– Fees to auditors’ firms and associates for local audits
(105)
(91)
Total audit fees expense
(969)
(951)
Fees to auditors’ firms and associates for other services:
– Other non-audit services
(1)
(1)
– Assurance services
(126)
(122)
(1,096)
(1,074)
6 Adjusting Items
2026
2025
£000
£000
Impairment of goodwill (see Note 12)
–
(56,700)
Total adjustments to Adjusted EBITDA
–
(56,700)
Amortisation of acquired intangibles
(7,589)
(7,851)
Total adjustments to Adjusted EBIT
(7,589)
(64,551)
2026
2025
£000
£000
Tax impact of impairment of goodwill
–
–
Tax impact of amortisation of acquired intangibles
1,912
1,977
Tax impact of Adjusting Items
1,912
1,977
Amortisation of acquired intangibles (arising on business combinations) is excluded from Adjusted earnings because they are non-
operational and therefore distort the underlying performance of the business.
There was no cash paid in the year in relation to Adjusting Items (2025: £6,004,000). The prior year cash payment relates to the settlement
of pre-IPO one-off compensation arrangements, including employer NI contributions, that vested in FY24. There was no charge to the
income statement during FY26 or FY25.
7 Finance income and costs
2026
2025
£000
£000
Bank interest receivable
77
158
Interest payable on leases
(522)
(660)
Bank interest payable
(7,644)
(7,705)
Interest payable on corporation tax
(195)
–
Amortisation of capitalised borrowing costs
(650)
(525)
Amortisation of interest rate cap premium
(170)
(297)
Interest on discounting of financial liability
(1,419)
(1,832)
Net foreign exchange (loss)/gain on financing activities
(116)
530
Net finance costs
(10,639)
(10,331)
145
8 Employee benefit costs
The average monthly number of employees (including Directors) during the year was made up as follows:
2026
2025
Number
Number
Administration
533
544
Operations
143
126
Total employees
676
670
2026
2025
£000
£000
Wages and salaries
(57,021)
(54,745)
Social security costs
(7,166)
(6,469)
Other pension costs
(1,728)
(1,723)
Share-based payment expenses (including NI)
(3,516)
(3,471)
Total gross employment costs
(69,431)
(66,408)
Staff costs capitalised as intangible assets
9,986
9,138
Total net employment costs
(59,445)
(57,270)
2026
2025
£000
£000
Staff costs capitalised as intangible assets
9,986
9,138
Subcontractor costs capitalised as intangible assets
1,829
1,913
Total capitalisation of intangible assets (see Note 12)
11,815
11,051
The Group’s employees are members of defined contribution pension schemes with obligations recognised as an operating cost in the
income statement as incurred.
The Group pays contributions into separate funds on behalf of the employee and has no further obligations to employees. The risks
associated with this type of plan are assumed by the member. Contributions paid by the Group in respect of the current year are included
within the consolidated income statement.
9 Taxation
(a) Tax on profit
The tax charge is made up as follows:
2026
2025
£000
£000
Profit before taxation
68,939
2,958
Current tax:
UK corporation tax on profit for the year
17,377
15,079
Foreign tax charge
2,053
1,415
Adjustment in respect of prior years
(350)
189
Total current tax
19,080
16,683
Deferred tax:
Origination and reversal of temporary differences
(2,121)
(1,883)
Adjustment in respect of prior years
262
(762)
Total deferred tax
(1,859)
(2,645)
Total tax charge in the income statement
17,221
14,038
Notes to the consolidated financial statements continued
146
9 Taxation continued
(b) Reconciliation of the effective tax rate
The tax assessed for the year is in line with the standard UK rate of corporation tax applicable at 25.0% (2025: 25.0%). The reconciling
differences of the effective tax rate are explained below:
2026
2025
£000
£000
Profit before taxation
68,939
2,958
Profit on ordinary activities multiplied by the UK tax rate
17,235
739
Effects of:
Non-deductible impairment of goodwill
–
14,176
Expenses not deductible for tax purposes
88
172
Non-taxable income
(406)
(420)
Effect of higher tax rates in overseas territories
36
9
Adjustment in respect of prior years
(88)
(573)
Share-based payments
356
(65)
Total tax charge for the year
17,221
14,038
Taxation for other jurisdictions is calculated at the rates prevailing in each jurisdiction.
Expressed as a percentage of Adjusted profit before taxation, the Adjusted effective tax rate was 25.0% (FY25: 23.7%). The prior year
effective tax rate was lower than the prevailing rates of corporation tax due to the positive impact of deferred tax movements relating to
share-based payment arrangements, driven by changes in the Group's share price (refer to Note 6 and Alternative Performance Measures
on page 182).
(c) Deferred tax:
Other short-
Accelerated term
capital Intangible Share-based Right-of-use Lease temporary
allowances assets payments assets liabilities
differences
Total
£000
£000
£000
£000
£000
£000
£000
Balance as at 1 May 2025
(543)
(7,692)
3,714
(1,044)
1,244
34
(4,287)
Adjustments in respect of prior years
(258)
–
(54)
–
–
50
(262)
Adjustments posted through other comprehensive
income (OCI)
–
–
–
–
–
(108)
(108)
Adjustments posted through equity
–
–
(1,298)
–
–
–
(1,298)
Current year credit/(charge) to income statement
(258)
1,912
441
147
(128)
7
2,121
Effects of movements in exchange rates
–
(39)
–
(1)
6
(2)
(36)
Balance as at 30 April 2026
(1,059)
(5,819)
2,803
(898)
1,122
(19)
(3,870)
Other short-
Accelerated term
capital Intangible Share-based Right-of-use Lease temporary
allowances assets payments assets liabilities
differences
Total
£000
£000
£000
£000
£000
£000
£000
Balance as at 1 May 2024
(1,866)
(9,500)
1,927
(1,183)
1,362
357
(8,903)
Adjustments in respect of prior years
666
(89)
138
–
–
47
762
Adjustments posted through other comprehensive
income (OCI)
–
–
–
–
–
185
185
Adjustments posted through equity
–
–
1,773
–
–
–
1,773
Current year credit/(charge) to income statement
657
1,883
(124)
136
(113)
(556)
1,883
Effects of movements in exchange rates
–
14
–
3
(5)
1
13
Balance as at 30 April 2025
(543)
(7,692)
3,714
(1,044)
1,244
34
(4,287)
The main rate of corporation tax for the UK is 25.0% (2025: 25.0%). For the Netherlands companies, the first €200,000 of profits are taxed
at 19.0% (2025: 19.0%) and thereafter at 25.8% (2025: 25.8%).
147
10 Dividends
2026
2026
2025
2025
Pence per share
£000
Pence per share
£000
Amounts recognised as distributions to equity holders
Dividends paid
Final dividend in relation to FY25 (FY24)
2.00
6,421
–
–
Interim dividend in relation to FY26 (FY25)
1.25
3,877
1.00
3,395
Total paid
10,298
3,395
In addition, the Directors are proposing a final dividend in respect of the year ended 30 April 2026 of 2.50 pence per share (2025: 2.00
pence per share) subject to shareholder approval at the Annual General Meeting. This would result in total dividends for the year ended
30 April 2026 of 3.75 pence per share (2025: 3.00 pence) equating to an estimated dividend distribution of approximately £11.4m (based
on the number of shares as at 30 April 2026). The final dividend will be paid on 19 November 2026 to all shareholders registered at the
close of business on 23 October 2026. The proposed final dividend was not yet approved as at the year end and therefore, in accordance
with IAS 10 'Events after the Reporting Period', it has not been accrued as a liability at 30 April 2026.
11 Earnings per share
Basic earnings per share
Basic earnings per share is calculated by dividing the earnings attributable to ordinary shareholders by the weighted average number of
ordinary shares in issue during the period.
2026
2025
Shares in issue
Number of shares
Number of shares
As at 1 May
333,845,736
343,310,015
Issue of shares during the period
–
1,597,155
Shares cancelled during the period
(27,779,906)
(11,061,434)
As at 30 April
306,065,830
333,845,736
2026
2025
EBT share holdings
Number of shares
Number of shares
As at 1 May
–
–
Shares acquired by the EBT
2,708,481
–
Shares transferred from the EBT to employees
(689,768)
–
As at 30 April
2,018,713
–
The EBT acquired 2,708,481 ordinary shares during the year (2025: nil), which are used to satisfy future employee awards. In accordance
with IAS 33, these shares are treated as treasury shares and are excluded from the weighted average number of shares in issue from the
date of acquisition until they are transferred to employees. Although shares held by the EBT are not treasury shares under UK company
law, they are treated as treasury shares for the purposes of IAS 33 and excluded from the weighted average number of ordinary shares in
issue until such time as they are transferred out of the trust. On transfer, these shares are included in the weighted average number of
shares in issue.
2026
2025
Number of shares
Number of shares
Weighted average number of shares in issue
320,636,314
342,548,159
Less: weighted average number of shares held by the EBT
(1,127,127)
–
Weighted average number of shares for calculating basic earnings per share
319,509,187
342,548,159
Diluted earnings per share
For diluted earnings per share, the weighted average number of ordinary shares in issue is adjusted to assume conversion of all potentially
dilutive ordinary shares. The Group has potentially dilutive ordinary shares arising from share options granted to employees under the
share schemes as detailed in Note 22 of these consolidated financial statements.
Adjusted earnings per share
Earnings attributable to ordinary equity holders of the Group for the year, adjusted to remove the impact of Adjusting Items and the tax
impact of these; divided by the weighted average number of ordinary shares outstanding during the year.
Notes to the consolidated financial statements continued
148
11 Earnings per share continued
2026
2025
Number of shares
Number of shares
Weighted average number of shares for calculating basic earnings per share
319,509,187
342,548,159
Weighted average number of dilutive shares
11,244,382
13,593,171
Total number of shares for calculating diluted earnings per share
330,753,569
356,141,330
2026
2025
£000
£000
Basic earnings attributable to equity holders of the Company
51,718
(11,080)
Adjusting Items (see Note 6)
7,589
64,551
Tax on Adjusting Items
(1,912)
(1,977)
Adjusted earnings attributable to equity holders of the Company
57,395
51,494
2026
2025
Basic earnings per ordinary share (pence)
16.2
(3.2)
Diluted earnings per ordinary share (pence)
15.6
(3.2)
Basic earnings per ordinary share before Adjusting Items (pence)
18.0
15.0
Diluted earnings per ordinary share before Adjusting Items (pence)
17.4
14.5
12 Intangible assets
Technology
and
development Customer
Goodwill
Trademark
costs
2
relationships
Software
Total
£000
£000
£000
£000
£000
£000
Cost
As at 1 May 2025
143,601
16,393
46,657
43,199
275
250,125
Additions
–
–
11,815
–
–
11,815
Disposals
–
–
(23,022)
–
(276)
(23,298)
Foreign exchange
106
146
–
188
1
441
As at 30 April 2026
143,707
16,539
35,450
43,387
–
239,083
Accumulated amortisation and impairment
As at 1 May 2025
56,700
8,004
26,891
20,956
264
112,815
Amortisation charge
–
1,654
11,205
5,875
10
18,744
Disposals
–
–
(23,022)
–
(276)
(23,298)
Impairment
–
–
–
–
–
–
Foreign exchange
–
28
–
281
2
311
As at 30 April 2026
56,700
9,686
15,074
27,112
–
108,572
Net book value as at 30 April 2026
87,007
6,853
20,376
16,275
–
130,511
Moonpig
–
–
16,551
–
–
16,551
Greetz
1
6,439
2,046
–
4,064
–
12,549
Experiences
80,568
4,807
3,825
12,211
–
101,411
Net book value as at 30 April 2026
87,007
6,853
20,376
16,275
–
130,511
1 The movement in Greetz goodwill between periods is a result of foreign exchange revaluation.
2 Technology and development costs include assets under construction of £4,962,000 (2025: £5,125,000).
149
12 Intangible assets continued
Technology
and
development Customer
Goodwill
Trademark
costs
1,2
relationships
2
Software
Total
£000
£000
£000
£000
£000
£000
Cost
As at 1 May 2024
143,622
16,423
39,058
43,238
261
242,602
Additions
–
–
11,037
–
14
11,051
Disposals
–
–
(3,438)
–
–
(3,438)
Foreign exchange
(21)
(30)
–
(39)
–
(90)
As at 30 April 2025
143,601
16,393
46,657
43,199
275
250,125
Accumulated amortisation and impairment
As at 1 May 2024
–
6,375
17,360
15,115
160
39,010
Amortisation charge
–
1,633
12,969
5,848
104
20,554
Disposals
–
–
(3,438)
–
–
(3,438)
Impairment
56,700
–
–
–
–
56,700
Foreign exchange
–
(4)
–
(7)
–
(11)
As at 30 April 2025
56,700
8,004
26,891
20,956
264
112,815
Net book value as at 30 April 2025
86,901
8,389
19,766
22,243
11
137,310
Moonpig
–
–
15,075
–
–
15,075
Greetz
6,333
2,854
–
5,098
11
14,296
Experiences
80,568
5,535
4,691
17,145
–
107,939
Net book value as at 30 April 2025
86,901
8,389
19,766
22,243
11
137,310
1 Technology and development costs include assets under construction of £5,125,000 (2024: £4,735,000).
2 The opening balance of gross cost and accumulated depreciation was restated to reflect the transfer between customer relationships and technology and
development costs of fully-amortised Greetz technology costs and their subsequent disposal. The asset had a nil net book value as at 1 May 2023 and therefore there
was no impact to the income statement or balance sheet.
Goodwill, trademarks and customer relationship assets relate to the acquisitions of Greetz in 2018 and Experiences in 2022, and were
recognised on business combinations. Technology and development costs at Moonpig and Experiences relate to internally developed
assets; the costs of these assets include capitalised expenses of employees working full-time on software development projects and third-
party consulting firms. Software intangible assets include accounting and marketing software purchased by the Group and software
licence fees from third-party suppliers.
The remaining useful economic lives of these assets are as follows:
2026
2025
Trademarks
Greetz – arising on acquisition
2 years and 4 months
3 years and 4 months
Experiences – arising on acquisition
6 years and 3 months
7 years and 3 months
Technology and development costs
Moonpig and Experiences – internally generated
Range from 3 years and 0 months
Range from 3 years and 0 months
to 0 years and 1 month to 0 years and 1 month
Experiences – arising on acquisition
Fully amortised
0 years and 3 months
Customer relationships
Greetz – arising on acquisition
4 years and 4 months
5 years and 4 months
Experiences – arising on acquisition
Range from 3 years and 3 months
Range from 4 years and 3 months
to 0 years and 3 months
to 1 year and 3 months
Notes to the consolidated financial statements continued
150
12 Intangible assets continued
Annual impairment tests
Goodwill
Goodwill is allocated to two cash-generating units (CGUs), namely the Greetz and Experiences segments, based on the smallest
identifiable group of assets that generates cash inflows independently in relation to the specific goodwill. The recoverable amount of a
CGU or group of CGUs is determined as the higher of its fair value less costs of disposal and its value in use (VIU). In determining VIU,
estimated future cash flows are discounted to their present value.
The Group performed its annual impairment test of the goodwill allocated to the Greetz and Experiences segments, as at 30 April 2026.
The estimated future cash flows are based on the approved plan, including the FY27 budget, for the three years ending 30 April 2029.
The estimated future cash flows are identical to those used for the viability statement, see page 42. They have been extended by a further
two years before applying a perpetuity using an estimated long-term growth rate. When estimating value in use, the Group does not
include estimated future cash flows that are expected to arise from improving or enhancing the asset’s performance.
The long-term growth rates and pre-tax discount rates used to calculate the value in use are set out in the table below:
Greetz CGU
Experiences CGU
2026
2025
2026
2025
Discount rate
1
14.3%
13.7%
14.5%
13.5%
Long-term growth rate
2
2.0%
2.0%
2.0%
2.0%
1 The discount rate is a pre-tax rate that reflects the current market assessment of the time value of money and the risks specific to the cash generating units. The pre-tax
discount rates used to calculate value in use are derived from the Group’s post-tax weighted average cost of capital.
2 The long-term growth rate is used to extrapolate cash flows beyond the five-year plan period.
There continues to be positive headroom for the goodwill allocated to the Greetz CGU as at 30 April 2026 and there is no reasonably
possible change in key assumptions, including those relating to future sales performance, that would lead to an impairment.
The impairment review undertaken as at 30 April 2026 for the Experiences CGU indicated that there was positive headroom when
comparing the value in use calculation to the carrying value of the CGU (FY25: an impairment charge of £56.7m was recognised).
Headroom on the goodwill allocated to the Experiences CGU of £18.4m represents an increase since both 30 April 2025 (£1.6m) and
31 October 2025 (£3.4m) reflecting cost reductions implemented in H1 FY26, a sustained improvement in trading from November 2025
onwards and further reductions in operating expenses and capital expenditure implemented during the final quarter of the year.
The impairment assessment remains a major source of estimation uncertainty based on the sensitivity analysis and has a significant risk of
resulting in a material adjustment to the carrying amount within the year ending 30 April 2027. In accordance with paragraph 125 of IAS 1,
the FY26 year-end accounts therefore disclose the quantification of all key assumptions in the value in use estimates and the impact of
plausible changes in each key assumption.
The Group has identified the following key assumption as having the most significant impact on the Experiences value in use calculation:
Experiences CGU
2026
2025
Revenue compound annual growth rate (CAGR)
1
1.4%
2.7%
1 The compound annual growth rate represents the average yearly growth rate over the pre-perpetuity period.
The revenue compound annual growth rate of 1.4% (historical rates of 0.1% as at 31 October 2025 and 2.7% as at 30 April 2025) is based
on our assessment of current and expected market conditions, informed by external sources, adjusted to reflect historical under-
performance versus market forecasts and the anticipated impact of the Group's strategy on future growth.
The Group has performed sensitivity analysis to assess the impact of a change in the key assumption on the VIU.
The Group modelled the impact of a decrease in forecast revenue growth. The revenue sensitivity reflects a reduction of 10% in the first
year of the forecast period, commencing 1 November, 5% for the following 18 months, 2.5% for the following 12 months and then flat in the
remaining pre-perpetuity growth period. This results in a 4.0%pts decrease in the forecast revenue CAGR.
The sensitivity applied is consistent with the more severe downside scenario (plausible scenario 2) prepared in connection with the viability
statement on page 42.
The results of this sensitivity analysis is summarised below:
Experiences CGU
2026
2025
£m
£m
Original headroom
18.4
1.6
Impairment using a 4.0%pts decrease in the forecast revenue CAGR
1
(2025: 2.2%pts)
(21.1)
(11.8)
1 The compound annual growth rate represents the average yearly growth rate over the pre-perpetuity period. As at 31 October 2025, the Group adopted a more
conservative revenue CAGR assumption for sensitivity analysis, reflecting H1 performance. Whilst the Group delivered a materially improved revenue performance in
H2, the sensitivity assumptions have been left unchanged. Should this improvement be sustained, the sensitivity scenarios may be revised in future periods.
151
12 Intangible assets continued
Annual impairment tests continued
Goodwill continued
The Group assessed the change in the forecast revenue CAGR that would be required for the recoverable amount to equal the carrying
amount. A reduction of 0.8%pts in the forecast revenue CAGR, after considering the consequential impact on the cash flows used in the
VIU calculation, would eliminate the remaining headroom and result in the recoverable amount being equal to the carrying value of the
CGU.
In addition, the Group assessed the impact on the value in use calculation of a 1%pt increase in the discount rate. The discount rate was
not identified as having a significant impact on the value in use calculation; under this scenario headroom reduced from £18.4m to £13.3m
(2025: headroom reduced from £1.6m to an impairment of £2.5m).
In both the key assumption sensitivity, breakeven and discount rate scenarios, no mitigating actions have been modelled within the
forecasted cash flows.
Scenario analysis performed as part of the Group’s disclosure against the Task Force on Climate-related Financial Disclosures (TCFD)
(pages 51 to 53) identified two transition-related climate risks with potential revenue and cost implications. The analysis considered three
scenarios: business as usual (>4
o
C by 2100); an unequal world (2.5
o
C by 2100); and the Paris Agreement Aligned (1.5
o
C by 2100), with the
most material risks arising under the Paris Agreement Aligned scenario:
• For the risk of carbon taxation, we modelled the gross (unmitigated) financial impact under a Paris Agreement Aligned scenario,
assuming the introduction of carbon taxes from FY29. This impact is not reflected in the base case cash flow forecasts used in the
impairment assessment. Instead, a sensitivity analysis was performed by applying the estimated carbon tax costs to the base case cash
flows from FY29 onwards. Under this sensitivity, headroom for the Experiences CGU and Greetz CGU remained at £11.3m and £73.4m
respectively.
• For the risk of shifting consumer sentiment, scenario analysis was conducted to evaluate the potential consequences of different climate
policy pathways. However, the significant uncertainty surrounding behavioural and market response assumptions means that any
attempt to quantify a specific financial impact would be highly speculative, hence no such estimate can be meaningfully determined
at this stage.
Finite-life intangible assets
At each reporting year date, the Group reviews the carrying amounts of other finite-life intangible assets to determine whether there is
any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is
estimated in order to determine the extent, if any, of the impairment loss. Where it is not possible to estimate the recoverable amount of
an individual asset, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs.
13 Property, plant and equipment
Right-of- Right-of-use
use assets plant assets land
Freehold Plant and Fixtures and Leasehold Computer and machinery and buildings
property machinery fittings improvements equipment (Note 20)
(Note 20)
Total
£000
£000
£000
£000
£000
£000
£000
£000
Cost
As at 1 May 2025
3,966
8,233
4,168
11,008
2,431
1,787
21,998
53,591
Additions
27
2,891
78
521
518
131
384
4,550
Disposals
–
(128)
(40)
–
(537)
–
–
(705)
Transfer
–
–
–
(816)
–
–
816
–
Foreign exchange
–
10
25
40
13
20
85
193
As at 30 April 2026
3,993
11,006
4,231
10,753
2,425
1,938
23,283
57,629
Accumulated depreciation
As at 1 May 2025
2,514
6,066
3,739
4,371
1,909
990
10,767
30,356
Depreciation charge
165
1,482
227
1,067
394
445
2,491
6,271
Disposals
–
(128)
(40)
–
(537)
–
–
(705)
Transfer
–
–
–
(594)
–
–
594
–
Foreign exchange
–
7
25
10
12
13
23
90
As at 30 April 2026
2,679
7,427
3,951
4,854
1,778
1,448
13,875
36,012
Net book value as at 30 April
2026
1,314
3,579
280
5,899
647
490
9,408
21,617
Notes to the consolidated financial statements continued
152
13 Property, plant and equipment continued
Right-of-use Right-of-use
assets plant and assets land
Freehold Plant and Fixtures and Leasehold Computer machinery and buildings
property machinery fittings improvements equipment (Note 20)
(Note 20)
1
Total
£000
£000
£000
£000
£000
£000
£000
£000
Cost
As at 1 May 2024
3,905
7,202
4,055
10,535
2,547
1,536
22,160
51,940
Additions
68
1,032
198
514
443
–
111
2,366
Modifications
–
–
–
–
–
251
–
251
Disposals
(5)
–
(80)
(37)
(555)
–
(253)
(930)
Foreign exchange
(2)
(1)
(5)
(4)
(4)
–
(20)
(36)
As at 30 April 2025
3,966
8,233
4,168
11,008
2,431
1,787
21,998
53,591
Accumulated depreciation
As at 1 May 2024
2,362
4,966
3,348
3,295
2,035
453
8,581
25,040
Depreciation charge
157
1,098
474
1,112
432
534
2,439
6,246
Disposals
(5)
–
(80)
(37)
(555)
–
(253)
(930)
Foreign exchange
–
2
(3)
1
(3)
3
–
–
As at 30 April 2025
2,514
6,066
3,739
4,371
1,909
990
10,767
30,356
Net book value as at 30 April
2025
1,452
2,167
429
6,637
522
797
11,231
23,235
1 The opening balances for cost and accumulated depreciation have been updated for the disposal of a lease that was not reflected in the prior year. The April 2024
balance sheet and income statement were unaffected, as the asset had a net book value of £nil at the time of disposal.
14 Inventories
2026
2025
£000
£000
Raw materials and consumables
1,205
1,368
Finished goods
8,693
9,704
Total inventory
9,898
11,072
Less: Provision for write off of:
Raw materials and consumables
(157)
(204)
Finished goods
(2,225)
(2,388)
Net inventory
7,516
8,480
15 Trade and other receivables
2026
2025
£000
£000
Current:
Trade receivables
1,924
1,647
Less: provisions
(280)
(179)
Trade receivables – net
1,644
1,468
Other receivables
1,355
1,227
Prepayments
3,480
3,163
Total current trade and other receivables
6,479
5,858
Trade receivables represent amounts due from customers for services provided in the ordinary course of business. They are typically due
for settlement within 30 days and are therefore classified as current assets. The Group recognises a loss allowance for trade receivables in
accordance with IFRS 9, measured using the expected credit loss model to reflect the estimated lifetime credit losses on outstanding balances.
Other receivables comprise accrued income, representing the Group’s right to consideration for services provided but not yet invoiced at
the reporting date and rebates receivable from suppliers.
Prepayments represent amounts paid or invoiced in advance for goods or services relating to future periods.
153
15 Trade and other receivables continued
The movements in provisions are as follows:
2026
2025
£000
£000
As at 1 May
(179)
(243)
Charge for the year
(105)
–
Utilised
4
11
Released
–
53
As at 30 April
(280)
(179)
Trade and other receivables are primarily denominated in the functional currencies of subsidiary undertakings. There is no material
difference between the above amounts for trade and other receivables (including loan receivables) and their fair value due to their
contractual maturity of less than 12 months.
As permitted by IFRS 9, the Group applies the simplified approach to measuring expected credit losses which uses a lifetime expected loss
allowance for all trade receivables. To measure the expected credit losses, trade receivables have been grouped based on shared credit
risk characteristics such as ageing of the debt and the credit risk of the customers. A historical credit loss rate is then calculated and
adjusted to reflect expectations about future credit losses. A customer balance is written off when it is considered that there is no
reasonable expectation that the amount will be collected and legal enforcement activities have ceased.
The Group’s credit risk on trade and other receivables is primarily attributable to trade receivables. There are no significant concentrations
of credit risk since the risk is spread over a large number of unrelated counterparties.
The Group’s businesses implement policies, procedures and controls to manage customer credit risk. Outstanding balances are regularly
monitored and reviewed to identify any change in risk profile.
The Group considers credit risk of its receivables to be low with Group revenue derived from electronic payment processes (including
credit card, debit card, PayPal, iDEAL and Single Euro Payments Area), with most receipts reaching the bank accounts in one to two days.
At 30 April 2026, the Group had net trade receivables of £1,644,000 (2025: £1,468,000). Trade receivables are reviewed regularly for any
risk of impairment and provisions are booked where necessary.
The maximum exposure to credit risk is the trade receivable balance at the year-end. The Group has assessed its exposure below:
Trade receivables ageing
2026
2025
£000
£000
Up to 30 days
1,619
1,407
Past due:
30 to 90 days
153
22
More than 90 days
152
218
Gross
1,924
1,647
Less: provisions
(280)
(179)
Net trade receivables
1,644
1,468
2026
2025
£000
£000
Non-current other receivables:
Other receivables
1,613
1,605
Total non-current trade and other receivables
1,613
1,605
Non-current other receivables relate to security deposits in connection with leased property.
Notes to the consolidated financial statements continued
154
16 Cash and cash equivalents
2026
2025
£000
£000
Cash and bank balances
6,331
9,777
Cash equivalents
2,756
2,872
Total cash and cash equivalents
9,087
12,649
The carrying amount of cash and cash equivalents approximates their fair value. Cash equivalents relate to cash in transit from various
payment processing intermediaries that provide receipting services to the Group.
Cash and cash equivalents are denominated in Pound Sterling or other currencies as shown below.
2026
2025
£000
£000
Pound Sterling
5,163
8,180
Euro
2,499
3,777
Australian Dollar
1,114
194
US Dollar
311
498
Total cash and cash equivalents
9,087
12,649
17 Trade and other payables
2026
2025
£000
£000
Current
Trade payables
14,490
20,671
Other payables
782
1,116
Other taxation and social security
10,719
8,126
Accruals
30,882
23,686
Total current trade and other payables
56,873
53,599
Current trade payables, other taxation and social security and accruals represent liabilities for goods and services provided prior to the
year end where payment is not yet due and therefore were not settled as at the reporting date.
Current other payables primarily represents amounts due under the Group’s share buyback programme in respect of shares purchased in
the open market by the Group’s broker that remain unsettled at the reporting date.
Current trade and other payables are recognised initially at fair value and subsequently measured at amortised cost. There are no
material differences between the above amounts for trade and other payables and their fair value due to the short maturity of these
instruments.
Payables balances relating to the Experiences merchant accrual are separately disclosed on the face of the balance sheet.
2026
2025
£000
£000
Non-current
Other payables
638
638
Other taxation and social security
867
1,926
Total non-current trade and other payables
1,505
2,564
Non-current other payables represents a deposit payable to a third party under the sublease arrangement for the Herbal House head
office. The balance is classified as non-current as settlement is not expected within twelve months of the reporting date.
Non-current other taxation and social security comprises the employer NI obligations arising on share-based payment awards. The liability
is measured at the reporting date based on the Company’s share price and reflects amounts expected to be settled more than twelve
months after the reporting date.
155
18 Provisions for other liabilities and charges
Other Dilapidations
provisions
provisions
Total
£000
£000
£000
As at 1 May 2025
2,641
2,153
4,794
Charged in the year
2,110
384
2,494
Utilisation
(183)
–
(183)
Release of provisions in the year
(816)
–
(816)
Foreign exchange
6
10
16
As at 30 April 2026
3,758
2,547
6,305
Analysed as:
Current
3,695
–
3,695
Non-current
63
2,547
2,610
Other Dilapidations
provisions
provisions
Total
£000
£000
£000
As at 1 May 2024
2,255
2,334
4,589
Charged in the year
1,469
–
1,469
Utilisation
(390)
(22)
(412)
Release of provisions in the year
(692)
(156)
(848)
Foreign exchange
(1)
(3)
(4)
As at 30 April 2025
2,641
2,153
4,794
Analysed as:
Current
2,252
–
2,252
Non-current
389
2,153
2,542
Current provisions
Includes provisions arising in the ordinary course of business that are expected to be settled within the year.
Non-current provisions
Includes dilapidations provisions for the Herbal House head office, the Almere facility in the Netherlands and the Tamworth facility in the
UK. These are classified as non-current due to their expected settlement dates, with the earliest lease expiry among the three locations
occurring in November 2027.
19 Contract liabilities
In all material respects, current deferred revenue at 30 April 2025 and 30 April 2026 was recognised as revenue during the respective
subsequent year. Other than business-as-usual movements there were no significant changes in contract liability balances during the
year. Deferred revenue includes the value of advanced orders for future dispatch, the value of goods in transit that are dispatched but
not yet delivered and subscription income that has been received and is to be recognised as future revenue in line with the exercise of
material rights by subscription members.
Notes to the consolidated financial statements continued
156
20 Leases
The Group has right-of-use assets which are held in property, plant and equipment.
2026
2025
£000
£000
Net book value of owned property, plant and equipment
11,719
11,207
Net book value of right-of-use assets
9,898
12,028
Total property, plant and equipment
21,617
23,235
The Group has subleased part of its leased premises, with the sublease classified as an operating lease. Lease income recognised as
other income in the profit or loss during the year was £1,358,000. (2025: £1,344,000). The sublease expires in November 2027.
Right-of-use assets
Right-of-use Right-of-use
assets plant assets land
and machinery
and buildings
Total
£000
£000
£000
Net book value at 1 May 2024
1,083
13,579
14,662
Additions
–
111
111
Modifications
251
–
251
Depreciation charge for the period
(534)
(2,439)
(2,973)
Foreign exchange
(3)
(20)
(23)
Net book value at 30 April 2025
797
11,231
12,028
Additions
131
384
515
Transfer
–
222
222
Depreciation charge for the period
(445)
(2,491)
(2,936)
Foreign exchange
7
62
69
Net book value at 30 April 2026
490
9,408
9,898
Lease liabilities
Lease
liabilities
Total
£000
£000
As at 1 May 2024
16,329
16,329
Cash flow
(3,902)
(3,902)
Foreign exchange
48
48
Interest and other
1
1,023
1,023
As at 30 April 2025
13,498
13,498
Cash flow
(3,776)
(3,776)
Foreign exchange
71
71
Interest and other
1
653
653
As at 30 April 2026
10,446
10,446
1 Interest and other within lease liabilities comprises modifications and additions to lease liabilities as well as interest on leases as disclosed in Note 7.
2026
2025
£000
£000
Current
3,330
3,214
Non-current
7,116
10,284
Total lease liabilities
10,446
13,498
157
20 Leases continued
Lease liabilities maturity analysis
2026
2025
Maturity analysis - contractual undiscounted cash flows
£000
£000
Within one year
3,720
3,748
Within one and two years
2,190
3,684
Within two and three years
1,354
2,160
Within three and four years
1,340
1,324
Within four and five years
1,340
1,309
Beyond five years
1,505
2,764
Total contractual cash flows
11,449
14,989
Amounts recognised in the consolidated income statement:
2026
2025
£000
£000
Depreciation of right-of-use assets
(2,936)
(2,973)
Interest on lease liabilities
(522)
(660)
Expenses relating to short-term leases and low-value assets
(147)
(175)
Total expenses
(3,605)
(3,808)
21 Borrowings
2026
2025
£000
£000
Current
83
111
Non-current
106,660
94,985
Total borrowings
106,743
95,096
The Group's debt facilities consist of a £180,000,000 committed revolving credit facility (the "RCF"), with a maturity date of 28 February
2029. Amounts drawn under the RCF bear interest at a floating reference rate plus a margin. The reference rates are SONIA for loans in
Sterling, EURIBOR for loans in Euros and SOFR for loans in US Dollars. As at 30 April 2026 the Group had drawn down £104,000,000 and
€4,500,000 of the available revolving credit facility (2025: £93,000,000 and €4,500,000). There was a foreign exchange loss on
borrowings during the year of £65,000 (2025: £90,000 gain).
Certain Group companies have given a guarantee in respect of the Group's £180,000,000 revolving credit facility. The guarantees expose
the guarantor entities to potential obligations in the event of default under the facility arrangements.
The Group hedges its interest rate exposure on a rolling basis. As at the date of this report, layered SONIA interest rate cap instruments
are in place with strike rates of between 4.0% and 4.5% on total notional of £75.0m until 31 October 2027.
Derivative type
Execution date
Notional amount
Start date
Maturity date
Underlying asset
Strike rate
Interest rate cap
2 June 2025
£50.0m
01/05/2026
31/10/2026
SONIA
4.50%
Interest rate cap
6 November 2025
£25.0m
30/11/2025
31/10/2026
SONIA
4.00%
£75.0m
31/10/2026
31/10/2027
The RCF is subject to two covenants, each tested at six-monthly intervals. The leverage covenant, measuring the ratio of net debt to last
twelve months Adjusted EBITDA (excluding share-based payments, as specified in the facilities agreement), is a maximum 3.0x for the
remaining term of the facility. The interest cover covenant, measuring the ratio of last twelve months Adjusted EBITDA (excluding share-
based payments, as specified in the facilities agreement) to the total of bank interest payable and interest payable on leases, is a
minimum of 3.5x for the term of the facility. The Group has complied with all covenants since entering the RCF until the date of these
consolidated financial statements and is forecast to comply with these during the going concern assessment period.
Notes to the consolidated financial statements continued
158
21 Borrowings continued
Borrowings are repayable as follows:
2026
2025
£000
£000
Within one year
83
111
Within one and two years
–
–
Within two and three years
106,660
–
Within three and four years
–
94,985
Within four and five years
–
–
Beyond five years
–
–
Total borrowings
106,743
95,096
1 Total borrowings include £83,000 (2025: £111,000) in respect of accrued unpaid interest and are shown net of capitalised borrowing costs of £1,238,000
(2025: £1,848,000).
The table below details changes in liabilities arising from financing activities, including both cash and non-cash changes.
Borrowings
Total
£000
£000
As at 1 May 2024
118,365
118,365
Cash flow
(32,251)
(32,251)
Foreign exchange
(90)
(90)
Interest and other
1
9,072
9,072
As at 30 April 2025
95,096
95,096
Cash flow
3,288
3,288
Foreign exchange
65
65
Interest and other
1
8,294
8,294
As at 30 April 2026
106,743
106,743
1 Interest and other within borrowings comprises amortisation of capitalised borrowing costs and the interest expense in the year, see Note 7.
22 Share-based payments
Share-based payment expenses recognised in the income statement:
2026
2025
£000
£000
LTIP
3,675
1,158
DSBP
151
386
SAYE
282
295
Share based payment charge (before employers NI)
4,108
1,839
Employers NI
1
(592)
1,632
Total share-based payment charge
3,516
3,471
1 The credit in NI this year reflects a true up to take into account the Group's latest expectation of the NI which will be due on shares as they vest using the share price at
the reporting date, 30 April 2026.
Volatility assumptions
The fair values of the DSBP awards are equal to the share price on the date of award as there is no price to be paid and employees are
entitled to dividend equivalents. For awards with a market condition, volatility is calculated over the period commensurate with the
remainder of the performance period immediately prior to the date of grant. For all other conditions, volatility is calculated over the period
commensurate with the expected term. Volatility is calculated using the historical information of the Company's share price.
159
22 Share-based payments continued
Long-Term Incentive Plan (LTIP)
The first grant of these awards was made on 1 February 2021 and vested on 2 July 2024. Half of the share awards granted are subject
to a relative Total Shareholder Return (TSR) performance condition measured against the constituents of the FTSE 250 Index (excluding
Investment Trusts). The other half of the share awards granted are subject to an Adjusted basic pre-tax EPS performance condition
(calculated as Adjusted profit before taxation, divided by the undiluted weighted average number of ordinary shares outstanding during
the year). Participants are also required to remain employed by the Group over the vesting period, with a further holding period applying
until the fifth anniversary of grant for the Executive Directors. An attrition rate adjustment has been applied to reflect the expected number
of participants who will forfeit their awards before vesting. This estimate is based on historical attrition rates and is reviewed at each
reporting date. The share-based payment expense is adjusted accordingly, with any expenses recognised in the income statement. Activity
in relation to these awards during the period included new awards granted on 1 July 2025 under the existing scheme which will vest on
1 July 2028 subject to the performance conditions being met.
Consistent with the existing scheme, participants are required to remain employed by the Group over the vesting period. Vesting may arise
sooner where a former employee is a “good leaver” and the Remuneration Committee exercises discretion to permit vesting after cessation
of employment.
The outstanding number of share options at the end of the year is 7,717,504 (2025: 11,514,466), with an expected maximum vesting profile
(stated net of forfeitures since award) as follows:
FY27
FY28
FY29
Total
Share options granted on 4 July 2023
1,821,063
–
–
1,821,063
Share options granted on 19 September 2023
1,852,192
–
–
1,852,192
Share options granted on 2 July 2024
–
2,239,537
–
2,239,537
Share options granted on 1 July 2025
–
–
1,804,712
1,804,712
The below tables give the assumptions applied to the options granted in the period and the shares outstanding:
July 2025
Valuation model
Stochastic and Black-Scholes and Chaffe
Weighted average share price (pence)
227.50
Exercise price (pence)
0.00
Expected dividend yield
0%
Risk-free interest rate
3.81%/3.94%
Volatility
41.93/36.32%
Expected term (years)
3.00/2.00
Weighted average fair value (pence)
133.23/227.50
Attrition
0%
Weighted average remaining contractual life (years)
3.17
2026
2025
Number Number
LTIP awards of share options of share options
Outstanding as at 1 May
11,514,466
9,326,856
Granted
2,066,114
3,962,477
Exercised
(280,160)
(93,822)
Forfeited
(5,582,916)
(1,681,045)
Outstanding as at 30 April
7,717,504
11,514,466
Exercisable as at 30 April
–
–
The significant increase of share options that have been forfeited during this financial year is primarily attributable to 2,697,422
(2025: £nil) shares lapsing due to the departure of the former CEO. Additionally 1,414,452 shares lapsed as a result of performance
conditions that were not met in relation to the July 2022 and October 2022 awards.
The decrease in the number of shares granted this financial year in comparison to the previous year is due to no shares being granted to
the CEO (2025: 967,268) as well as the effect of the increase in the share price on awards granted.
The weighted average market value per ordinary share of LTIP options exercised during the year was £2.13 (2025: £1.83).
The weighted average remaining contractual life of LTIP awards outstanding at the year end was 1.98 years (2025: 2.42 years).
Notes to the consolidated financial statements continued
160
22 Share-based payments continued
Deferred Share Bonus Plan (DSBP)
The Group has bonus arrangements in place for Executive Directors and certain key management personnel within the Group whereby a
proportion of the annual bonus is subject to deferral over a period of three years with vesting subject to continued service only. Vesting
may arise sooner where a former employee is a “good leaver” and the Remuneration Committee exercises discretion to permit vesting at
cessation of employment. An attrition rate adjustment has been applied to reflect the expected number of participants who will forfeit their
awards before vesting. This estimate is based on historical attrition rates and is reviewed at each reporting date.
The outstanding number of share options at the end of the year is 316,989 (2025: 540,885), with an expected vesting profile (stated net of
forfeitures since award) as follows:
FY27
FY28
FY29
Total
Share options granted on 4 July 2023
25,310
–
–
25,310
Share options granted on 2 July 2024
–
117,859
–
117,859
Share options granted on 1 July 2025
–
–
173,820
173,820
July 2025
Valuation model
Black-Scholes
Weighted average share price (pence)
227.50
Exercise price (pence)
0.00
Expected dividend yield
0%
Risk-free interest rate
N/a
Volatility
N/a
Expected term (years)
3.00
Weighted average fair value (pence)
227.50
Attrition
0%
Weighted average remaining contractual life (years)
2.17
2026
2025
Number Number
DSBP of share options of share options
Outstanding as at 1 May
540,885
386,842
Granted
189,968
240,414
Exercised
(255,593)
(86,371)
Forfeited
(158,271)
–
Outstanding as at 30 April
316,989
540,885
Exercisable as at 30 April
–
–
The significant increase of share options that have been forfeited during this financial year is primarily attributable to 113,592 (2025: £nil)
shares lapsing due to the departure of the former CEO.
The weighted average market value per ordinary share of DSBP options exercised during the year was £2.15 (2025: £2.05).
The weighted average remaining contractual life of DSBP awards outstanding at the year end was 1.64 years (2025: 1.15 years).
Save As You Earn (SAYE)
The Group operates a SAYE scheme for all eligible employees, under which participants are granted an option to purchase ordinary
shares in the Company at an option price set at a 20% discount to the average market price over the three days prior to the invitation
date. Options vest after a three-year period, provided the participant enters into a savings contract with fixed monthly contributions for the
same duration. The FY23 awards were granted on 8 September 2022 and vested on 1 October 2025, with a six-month exercise period
following vesting. These awards are subject only to a continued employment condition over the vesting period. During the year, the Group
granted FY26 awards on 24 July 2025, which will potentially vest on 1 October 2028 on the same terms.
The outstanding number of share options at the end of the year is 942,023 (2025: 1,059,706), with an expected vesting profile (stated net
of forfeitures since award) as follows:
FY27
FY28
FY29
Total
Share options granted on 28 July 2023
574,564
–
–
574,564
Share options granted on 26 July 2024
–
191,899
–
191,899
Share options granted on 24 July 2025
–
–
175,560
175,560
161
22 Share-based payments continued
Save As You Earn (SAYE) continued
The below tables give the assumptions applied to the options granted in the year and the shares outstanding:
July 2025
Valuation model
Black-Scholes
Weighted average share price (pence)
213.00
Exercise price (pence)
178.00
Expected dividend yield
1.41%
Risk-free interest rate
3.90%
Volatility
43.63%
Expected term (years)
3.00
Weighted average fair value (pence)
70.34
Attrition
15.0%
Weighted average remaining contractual life (years)
2.42
2026
2026
2025
2025
Number Weighted Number Weighted
of share average of share average
options exercise price options exercise price
SAYE
(£)
(£)
Outstanding as at 1 May
1,059,706
1.31
1,009,635
1.37
Granted
184,836
1.78
272,636
1.50
Exercised
(156,046)
1.57
(2,991)
1.17
Cancelled
(115,007)
1.34
(142,228)
1.46
Forfeited
(31,466)
1.36
(77,346)
2.01
Outstanding as at 30 April
942,023
1.35
1,059,706
1.31
Exercisable as at 30 April
–
–
–
–
The weighted average remaining contractual life of SAYE awards outstanding at the year end was 0.89 years (2025: 1.39 years).
Pre-IPO awards
The original awards were granted on 27 January 2021 and comprised two equal tranches, with the vesting of both subject to the
achievement of revenue and Adjusted EBITDA performance conditions for the year ended 30 April 2023 and for participants to remain
employed by the Company over the vesting period. The Group exceeded maximum performance for both measures. Accordingly, the first
tranche vested on 30 April 2023 and was paid in July 2023; the second tranche vested on 30 April 2024 and was paid in May 2024. Given
the constituents of the scheme, no attrition assumption was applied. The scheme rules provided that when a participant left employment,
any outstanding award may have been reallocated to another employee (excluding the Executive Directors). All previous awards vested
on 30 April 2024 and all shares outstanding at the beginning of the period were exercised in FY25. There were no further shares granted
during the period and this incentive scheme has now ended.
2026
2025
Number Number
Pre-IPO awards of shares of shares
Outstanding as at 1 May
–
1,413,971
Exercised
–
(1,413,971)
Outstanding as at 30 April
–
–
Exercisable as at 30 April
–
–
The weighted average market value per ordinary share of pre-IPO options exercised during the year was £nil (2025: £1.77).
Notes to the consolidated financial statements continued
162
23 Share capital and reserves
The Group considers its capital to comprise its ordinary share capital, share premium, merger reserve, retained earnings, own shares held
reserve, share-based payment reserve, foreign exchange translation reserve, hedging reserve and capital redemption reserve.
Quantitative detail is shown in the consolidated statement of changes in equity. The Directors’ objective when managing capital is to
safeguard the Group’s ability to continue as a going concern in order to provide returns for the shareholder and benefits for other
stakeholders.
Called-up share capital
Ordinary share capital represents the number of shares in issue at their nominal value. Ordinary shares in the Company are issued,
allotted and fully paid up.
The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at
meetings of the Company. The shareholding as at 30 April 2026 is:
2026
2026
2025
2025
Number of shares
£000
Number of shares
£000
Allotted, called-up and fully paid ordinary shares of £0.10 each
As at 1 May
333,845,736
33,384
343,310,015
34,331
Issue of shares during the period
–
–
1,597,155
159
Shares cancelled during the period
(27,779,906)
(2,778)
(11,061,434)
(1,106)
As at 30 April
306,065,830
30,606
333,845,736
33,384
The Group undertakes share repurchase programmes through resolutions passed by the Company's shareholders. At the September 2025
AGM, a resolution was passed to repurchase up to a maximum of 33,014,540 of its ordinary shares (September 2024 AGM: 34,362,148).
The Group executed two share buyback programmes during the year ended 30 April 2026, the first commenced on 2 May 2025 and the
second on 7 November 2025. All shares repurchased were transferred to the registrar for cancellation, either during the year or shortly
following the year-end. Upon cancellation the consideration was transferred from the own shares held reserve to retained earnings and
the nominal value of the shares transferred from share capital to the capital redemption reserve. Across the two programmes, activity was
as follows:
2026
2025
Share repurchases in year
Total ordinary shares repurchased (number of shares)
27,692,903
11,377,505
Proportion of opening issued share capital repurchased (%)
8.3%
3.3%
Consideration excluding fees and duties (£'000)
59,791
24,826
Consideration including fees and duties (£'000)
60,210
25,000
Average effective purchase price per share including fees and duties (pence)
217.42
219.73
Cash flow in year
Own shares repurchased for cancellation in FY25 (£'000)
736
24,264
Own shares repurchased for cancellation in FY26 (£'000)
59,724
–
Total cash outflow (£'000)
60,460
24,264
Amount pending settlement at year end (£'000)
486
736
Cancellation of shares
Own shares repurchased for cancellation in FY25 (number of shares)
316,071
11,061,434
Own shares repurchased for cancellation in FY26 (number of shares)
27,463,835
–
Total shares cancelled in the year (number of shares)
27,779,906
11,061,434
Transferred to the registrar for cancellation post year end (number of shares)
229,068
316,071
In the year ended 30 April 2026, nil ordinary shares (2025: 1,597,155) were issued for the settlement of share-based payments. From the
start of FY26 the Group has transitioned to settling obligations under employee share plans through market purchases of shares, subject to
the prevailing share price. As a result, the settlement of these awards did not give rise to an increase in the Company issued share capital.
Share premium
Share premium represents the amount over the par value which was received by the Company upon the sale of the ordinary shares. Upon
the date of listing the par value of the shares was £0.10 whereas the initial offering price was £3.50. Share premium is stated net of direct
costs of £736,000 (2025: £736,000) relating to the issue of the shares.
163
23 Share capital and reserves continued
Merger reserve
The merger reserve of £993,026,000 arose as a result of the Group reorganisation undertaken prior to the Company's listing on the London
Stock Exchange. This reorganisation was accounted for using common control merger accounting. Under this method, the assets and
liabilities of the acquired entities were recognised at their existing carrying amounts rather than at fair value and no goodwill was
recognised. The difference between the consideration paid and the book value of net assets acquired was recorded directly in equity
within the merger reserve.
This accounting treatment was selected in preference to acquisition accounting in order to reflect the continuity of ownership and to
present the Group's financial results on a basis that preserved the historical track record of the underlying trading entities. Had acquisition
accounting been applied, the identifiable net assets would have been remeasured at fair value and a significant goodwill asset would
likely have been recognised, increasing net assets and potentially resulting in the Group reporting positive net assets. However, such
treatment would not have reflected the substance of a restructuring within a commonly controlled group.
The adoption of common control merger accounting has resulted in the recognition of a significant merger reserve on consolidation. The
merger reserve is a debit balance within equity arising from the application of merger accounting and is a significant contributor to the
Group's reported net liabilities position.
Own shares held reserve
The own shares held reserve represents the equity account used to record the cost of the Company's own shares that have been
repurchased and either subsequently cancelled or held in treasury by the Group's EBT. These shares are not considered outstanding for
the purposes of calculating earnings per share and do not carry voting rights or the right to receive dividends while held by the Company.
The EBT acquires and holds shares in the Company for the purpose of satisfying obligations arising under the Group’s share-based
payment schemes. During the financial year, the Group transitioned to settling obligations under employee share schemes through market
purchases of shares. Awards exercised during the period were therefore satisfied using shares held by the EBT. The EBT is consolidated in
the Group’s financial statements in accordance with IFRS 10 ‘Consolidated Financial Statements’, as the Group is considered to control the
trust. When awards vest or are exercised, the EBT transfers the relevant shares to employees. This settlement does not result in the issue of
new shares and therefore does not increase the Company’s issued share capital. As at 30 April 2026 the EBT held 2,018,713 shares,
representing 0.66% of our called-up share capital.
Shares purchased for cancellation are included in the own shares held reserve until cancellation, at which point the consideration is
transferred to retained earnings and the nominal value of the shares is transferred from share capital to the capital redemption reserve.
2026
2026
2025
2025
Number of shares
£000
Number of shares
£000
Own shares held as at 1 May
(316,071)
(738)
–
–
Shares transferred from the EBT to employees
689,768
1,523
–
–
Own shares purchased for treasury
(2,708,481)
(5,827)
–
–
Own shares purchased for cancellation
(27,692,903)
(60,210)
(11,377,505)
(25,000)
Own shares cancelled
27,779,906
60,460
11,061,434
24,262
Own shares held as at 30 April
(2,247,781)
(4,792)
(316,071)
(738)
Other reserves
Other reserves represent the share-based payment reserve, the foreign currency translation reserve, the hedging reserve and the capital
redemption reserve.
Share-based payment reserve
The share-based payment reserve is built up of charges in relation to equity-settled share-based payment arrangements which have been
recognised within the consolidated income statement. Upon the exercise of share options, the cumulative amount recognised in the share-
based payment reserve is recycled to retained earnings, reflecting the transfer of value to the equity of the Company.
Hedging reserve
The hedging reserve comprises the effective portion of the cumulative net change in the fair value of cash flow hedging instruments
related to hedged transactions that have not yet occurred and the cumulative net change in the fair value of time value on the cash flow
hedging instruments.
Foreign currency translation reserve
The foreign currency translation reserve represents the accumulated exchange differences arising since the acquisition of Greetz from
translating subsidiaries with a functional currency other than Sterling.
Capital redemption reserve
The capital redemption reserve reflects the nominal amount of shares bought back and cancelled.
Notes to the consolidated financial statements continued
164
23 Share capital and reserves continued
Foreign
Share-based currency Capital
payment translation Hedging redemption Total other
reserve reserve reserve reserve reserves
£000
£000
£000
£000
£000
As at 1 May 2024
42,768
(898)
522
–
42,392
Other comprehensive income/(expense):
Exchange differences on translation of foreign operations
–
(668)
–
–
(668)
Cash flow hedges:
Fair value changes in the year
–
–
7
–
7
Cost of hedging reserve
–
–
95
–
95
Fair value movements on cash flow hedges transferred to profit or loss
–
–
(841)
–
(841)
Deferred tax on other comprehensive income
–
58
127
–
185
Share-based payment expense (excluding NI)
1,839
–
–
–
1,839
Deferred tax on share-based payment transactions
1,773
–
–
–
1,773
Current tax on share-based payment transactions
32
–
–
–
32
Shares transferred to employees to satisfy share option exercise
(6,429)
–
–
–
(6,429)
Own shares cancelled
–
–
–
1,106
1,106
As at 30 April 2025
39,983
(1,508)
(90)
1,106
39,491
As at 1 May 2025
39,983
(1,508)
(90)
1,106
39,491
Other comprehensive income/(expense):
Exchange differences on translation of foreign operations
–
173
–
–
173
Cash flow hedges:
Fair value changes in the year
–
–
271
–
271
Cost of hedging reserve
–
–
159
–
159
Fair value movements on cash flow hedges transferred to profit or loss
–
–
–
–
–
Deferred tax on other comprehensive income
–
–
(108)
–
(108)
Share-based payment expense (excluding NI)
4,108
–
–
–
4,108
Deferred tax on share-based payment transactions
(1,298)
–
–
–
(1,298)
Current tax on share-based payment transactions
72
–
–
–
72
Shares transferred to employees to satisfy share option exercise
(944)
–
–
–
(944)
Own shares cancelled
–
–
–
2,778
2,778
As at 30 April 2026
41,921
(1,335)
232
3,884
44,702
165
24 Financial instruments and related disclosures
Accounting classifications and fair values
The amounts in the consolidated balance sheet and related notes that are accounted for as financial instruments and their classification
under IFRS 9 are as follows:
Note
2026
2025
£000
£000
Financial assets at amortised cost:
Current assets
Trade and other receivables
1
15
2,999
2,695
Cash
16
9,087
12,649
Non-current assets
Trade and other receivables
1
15
1,613
1,605
Financial assets at fair value:
Current assets
Financial derivatives
7
5
Non-current assets
Financial derivatives
403
–
14,109
16,954
Financial liabilities at amortised cost:
Current liabilities
Trade and other payables
2
17
46,154
45,473
Experiences merchant accrual
37,212
40,374
Lease liabilities
20
3,330
3,214
Borrowings
21
83
111
Non-current liabilities
Trade and other payables
2
17
638
638
Lease liabilities
20
7,116
10,284
Borrowings
21
106,660
94,985
201,193
195,079
1 Excluding prepayments.
2 Excluding other taxation and social security (as not classified as financial liabilities).
The fair value of each class of financial assets and liabilities is the carrying amount, with the exception of borrowings, based on the
following assumptions:
Trade receivables and trade payables (including The fair value approximates to the carrying amount, primarily because of the short
other receivables and payables) maturity of these instruments.
Experiences merchant accrual
The fair value approximates to the carrying amount because the merchant accrual is
measured at the present value of estimated future voucher redemptions discounted at
the incremental borrowing rate at inception, which reflects market interest rates for
liabilities with similar terms and credit risk. As a result, there is no material difference
between the carrying amount and the fair value of the merchant accrual.
Interest rate caps
The fair value is determined by discounting the estimated future cash flows at a market
rate that reflects the current market assessment of the time value of money and the
risks specific to the instrument.
Lease liabilities
The fair value approximates to the carrying amount because the lease liabilities are
measured at the present value of future lease payments discounted at the incremental
borrowing rate at inception, which reflects market interest rates for liabilities with
similar terms and credit risk. As a result, there is no material difference between the
carrying amount and the fair value of the lease liabilities.
The fair values of bank loans and other loans approximate to the carrying value, as reported in the balance sheet, gross of amortised costs
of £1,238,000 (2025: £1,848,000). This is because most borrowings are at floating interest rates, with payments reset to market rates at
intervals of less than one year.
Notes to the consolidated financial statements continued
166
24 Financial instruments and related disclosures continued
Fair value hierarchy
Financial instruments carried at fair value are required to be measured by reference to the following levels:
• Level 1: quoted prices in active markets for identical assets or liabilities.
• Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices)
or indirectly (i.e. derived from prices).
• Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs).
All financial instruments carried at fair value have been measured by reference to Level 2.
Financial risk management
The Group has exposure to the following risks arising from financial instruments:
• Credit risk.
• Liquidity risk.
• Market risk.
i) Risk management framework
In line with the Group's Risk Appetite statement, it aims to manage financial risk prudently by balancing cost efficiency with acceptable
risk. It does not use financial instruments for speculation and retains discretion to hedge exposures within the limits of its Treasury Policy.
ii) Credit risk
Credit risk is the risk of financial loss if a counterparty fails to discharge its contractual obligations under a customer contract or
financial instrument.
• The Group’s credit risk from its operations primarily arises from trade and other receivables. This risk is assessed as low, as the balances
are short maturity, arise principally as a result of high volume, low value transactions and have no significant concentration as there is
no counterparty balance that represents a significant credit risk concentration.
• The Group’s credit risk on cash and cash equivalents is considered to be low. Financial assets are held with bank, financial institution or
government counterparties that have a long-term credit rating of A3 or higher from Moody’s Investors Service and/or a long-term credit
rating of A- or higher from Standard & Poor’s. The Group’s treasury policy is to monitor cash (when applicable deposit balances) daily
and to manage counterparty risk whilst also ensuring efficient management of the Group’s RCF.
Further information on the credit risk management procedures applied to trade receivables is given in Note 15 and to cash and cash
equivalents in Note 16. The carrying amounts of trade receivables and cash and cash equivalents shown in those notes represent the
Group’s maximum exposure to credit risk.
iii) Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulties in meeting the obligations associated with its financial liabilities that are
settled by delivering cash. The Group’s approach to managing liquidity is to ensure, as far as possible, that it will always have sufficient
liquidity to meet its liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking
damage to the Group’s reputation.
Cash flow forecasting is performed centrally with rolling forecasts of the Group’s liquidity requirements regularly monitored to ensure it has
sufficient cash to meet operational needs. The Group’s revenue model results in a strong level of cash conversion allowing it to service
working capital requirements.
The Group’s sources of borrowing for liquidity purposes comprise a committed RCF of £180,000,000, which has a maturity date of
28 February 2029. Lease liabilities are also reported in borrowings.
Liquidity risk management requires that the Group continues to operate within the financial covenants set out in its facilities. The RCF is
subject to two covenants, each tested at six-monthly intervals. The leverage covenant, measuring the ratio of net debt to last twelve
months Adjusted EBITDA (excluding share-based payments, as specified in the facilities agreement), is a maximum of 3.0x for the
remaining term of the facility. The interest cover covenant, measuring the ratio of last twelve months Adjusted EBITDA (excluding share-
based payments, as specified in the facilities agreement) to the total of bank interest payable and interest payable on leases, is a
minimum of 3.5x for the term of the facility. Covenant forecasting is performed centrally, with regular monitoring to ensure that the Group
continues to expect to meet its financial covenants.
167
24 Financial instruments and related disclosures continued
Financial risk management continued
iii) Liquidity risk continued
The following table sets out the anticipated contractual cash flows including interest payable for the Group’s financial liabilities and
derivative instruments on an undiscounted basis. Where interest payments are calculated at a floating rate, rates of each cash flow until
maturity of the instruments are calculated based on the forward yield curve prevailing at the respective year-ends. All derivative contracts
are presented on a net basis:
Due within Due within Due between Due after At 30 April
Contractual cash flows 1 year 1 and 3 years 3 and 5 years
5 years
Total
2026
2026
£000
£000
£000
£000
£000
£000
Borrowings
1
–
107,898
–
–
107,898
106,660
Interest on borrowings
7,410
13,774
–
–
21,184
83
Lease capital repayments
3,330
3,171
2,478
1,467
10,446
10,446
Lease future interest payments
390
373
202
38
1,003
–
Experiences merchant accrual
39,246
–
–
–
39,246
37,212
Trade and other financial liabilities
2
46,154
638
–
–
46,792
46,792
Non-derivative financial liabilities
96,530
125,854
2,680
1,505
226,569
201,193
Interest rate caps
431
–
–
–
431
410
Derivative financial assets
431
–
–
–
431
410
Due within Due within Due between Due after At 30 April
Contractual cash flows 1 year 1 and 3 years 3 and 5 years
5 years
Total
2025
2025
£000
£000
£000
£000
£000
£000
Borrowings
1
–
–
96,833
–
96,833
94,985
Interest on borrowings
5,909
11,135
4,544
–
21,588
111
Lease capital repayments
3,214
5,280
2,353
2,651
13,498
13,498
Lease future interest payments
516
567
280
113
1,476
–
Experiences merchant accrual
42,918
–
–
–
42,918
40,374
Trade and other financial liabilities
2
45,473
638
–
–
46,111
46,111
Non-derivative financial liabilities
98,030
17,620
104,010
2,764
222,424
195,079
Interest rate caps
5
–
–
–
5
5
Derivative financial assets
5
–
–
–
5
5
1 For the purpose of these tables, borrowings are defined as gross borrowings excluding lease liabilities and fair value of derivative instruments.
2 Consists of trade and other payables that meet the definition of financial liabilities under IAS 32 (excluding merchant accrual, which is split out separately above).
IFRS 7 requires contractual undiscounted cash flows relating to financial liabilities to be disclosed in the table above. As disclosed in Note 21,
the Group's borrowings are drawn under a revolving credit facility. For the purposes of the contractual cash flow disclosure, the borrowings
are presented in the period in which repayment is contractually due under the terms of the facility. The contractual interest cash flows
associated with these borrowings are based on forecast utilisation of the facility and estimated future SONIA and EURIBOR rates over the
expected life of the borrowings. As a result, the interest amounts disclosed above represent management's estimate of future interest cash
flows and may differ from the actual amounts ultimately paid.
The merchant accrual contractual cash flows amount due within one year represents the undiscounted gross value. The contractual cash
flows being due within one year is different from the forecast cash flow profile used to discount the liability under IFRS 9. Amounts are due
when the customer redeems the voucher which is outside of the control of the Group, hence its classification as a current liability and its
contractual cash flows being within one year. However, historical redemption periods show that actual redemptions differ from the
contractual period and therefore on a forecast basis the cash flows span more than one year, as a result the liability is discounted.
It is not expected that the cash flows included in the maturity analysis could occur significantly earlier, or at significantly different amounts.
Notes to the consolidated financial statements continued
168
24 Financial instruments and related disclosures continued
Financial risk management continued
iv) Market risk
Currency risk
Currency risk involves the potential for financial loss arising from changes in foreign exchange rates:
• Translation risk is exposure to changes in values of items in the financial statements caused by translating items into Sterling. This is the
Group’s principal currency exposure in view of its overseas operations.
• Transaction risk arises from changes in exchange rates from the time a foreign currency transaction is entered into until it is settled.
This is relevant to the Group’s operating activities outside the UK, which are generally conducted in local currency. Transaction risk is
not considered significant, as the Group primarily transacts in Sterling and Euros and generates cash flows in each currency which are
sufficient to cover operating costs.
• Other currency exposures comprise currency gains and losses recognised in the income statement, relating to other monetary assets
and liabilities that are not denominated in the functional currency of the entity involved. At 30 April 2026 and 30 April 2025, these
exposures were not material to the Group.
The Group applies strategies to manage currency risk which may include the use of forward contracts to purchase Euros, US Dollars and
Australian Dollars in exchange for Sterling and/or draw-down of the RCF in Euros, US Dollars or Australian Dollars to provide a natural
hedge. There was a foreign exchange loss on borrowings during the year of £65,000 (2025: £90,000 gain).
Interest rate risk
Interest rate risk involves the potential for financial loss arising from changes in market interest rates. The Group is exposed to interest
rate risk arising from borrowings under the revolving credit facility, which incurs interest at a floating reference rate plus a margin. The
reference rates are SONIA for loans in Sterling, EURIBOR for loans in Euros and SOFR for loans in US Dollars. As at 30 April 2026 the Group
had drawn down £104,000,000 and €4,500,000 of the available revolving credit facility.
To mitigate this risk, the Group has implemented hedging strategies. As at the date of this report, the Group has the following interest rate
hedging instruments in place:
Derivative type
Execution date
Notional amount
Start date
Maturity date
Underlying asset
Strike rate
Interest rate cap
2 June 2025
£50.0m
01/05/2026
31/10/2026
SONIA
4.50%
Interest rate cap
6 November 2025
£25.0m
30/11/2025
31/10/2026
SONIA
4.00%
£75.0m
31/10/2026
31/10/2027
The Group has elected to adopt the hedge accounting requirements of IFRS 9 Financial Instruments. The Group enters into hedge
relationships where the critical terms of the hedging instrument and the hedged item match, therefore, for the prospective assessment of
effectiveness a qualitative assessment is performed. Hedge effectiveness is determined at the origination of the hedging relationship.
Quantitative effectiveness tests are performed at each year-end to determine the continuing effectiveness of the relationship.
The Group determines the existence of an economic relationship between the hedging instrument and hedged item based on the interest
rate, amount and timing of their respective cash flows. The Group assesses whether the derivative designated in each hedging
relationship is expected to be, and has been, effective in offsetting changes in cash flows of the hedged item using the hypothetical
derivative method.
In these hedge relationships, the main sources of ineffectiveness are:
• The effect of the counterparty and Group’s own interest rate risk on the fair value of the caps, which is not reflected in the change in the
fair value of the hedged cash flows attributable to the change in interest rates; and
• Changes in the timing of the hedged item.
169
24 Financial instruments and related disclosures continued
Financial risk management continued
iv) Market risk continued
Interest rate risk continued
The derivative financial assets are all net settled; therefore, the maximum exposure to interest rate risk at the reporting date is the fair
value of the derivative assets which are included in the consolidated balance sheet:
2026
2025
Derivative financial assets
£000
£000
Derivatives designated as hedging instruments
Interest rate cap – cash flow hedges
410
5
Total derivative financial assets
410
5
2026
2025
£000
£000
Current and non-current:
Current
7
5
Non-current
403
–
Total derivative financial assets
410
5
Cash flow interest rate swap and cap
Hedge ineffectiveness arises where movements in the hedging instrument do not fully offset movements in the underlying hedged
exposure. No hedge ineffectiveness requiring recognition in finance expense arose during the year (2025: £nil).
Moonpig Group's primary floating rate interest exposure as at 30 April 2026 related to the SONIA reference rate. Gains and losses
recognised in the cash flow hedging reserve in equity on interest rate cap contracts as at 30 April 2026 will be released to the
consolidated statement of comprehensive income as the related interest expense is recognised.
The effects of the cash flow interest rate swap and cap hedging relationships are as follows at 30 April:
Interest rate Interest rate
2026 cap 4.5% cap 4.0%
Carrying amount of derivatives (£000)
7
403
Changes in fair value of the designated hedged item (£000)
–
271
Notional amount (£000)
50,000
25,000
Hedge ratio
1:1
1:1
Maturity date
31/10/2026
31/10/2027
Interest rate Interest rate Interest rate
2025 cap 3.0% cap 5.0% cap 4.5%
Carrying amount of derivatives (£000)
–
–
5
Changes in fair value of the designated hedged item (£000)
6
(164)
(36)
Notional amount (£000)
70,000
42,500
25,000
Hedge ratio
1:1
1:1
1:1
Maturity date
30/11/2024
28/11/2025
30/04/2026
Interest rate movements on deposits, lease liabilities, trade payables, trade receivables and other financial instruments do not present a
material exposure to the Group’s balance sheet.
The table below details changes in derivative assets arising from financing activities, including both cash and non-cash changes:
Derivative assets
£000
As at 1 May 2024
1,002
Cash (inflow)
(801)
Non-cash movement
(196)
As at 30 April 2025
5
Cash outflow
145
Non-cash movement
260
As at 30 April 2026
410
Notes to the consolidated financial statements continued
170
24 Financial instruments and related disclosures continued
Financial risk management continued
iv) Market risk continued
Market risk sensitivity analysis
Financial instruments affected by market risks include borrowings and deposits.
The following analysis, required by IFRS 7 Financial Instruments: Disclosures, is intended to illustrate the sensitivity to changes in market
variables, being Sterling/Euro interest rates and Sterling/Euro exchange rates.
The sensitivity analysis assumes reasonable movements in foreign exchange and interest rates before the effect of tax. The Group
considers a reasonable interest rate movement in SONIA or EURIBOR to be 1% based on current interest rate projections. Similarly,
sensitivity to movements in Sterling/Euro exchange rates of 10% are shown, reflecting changes of reasonable proportion in the context
of movement in that currency pair over the last five years.
The following table shows the illustrative effect on profit before tax resulting from a 10% change in Sterling/Euro exchange rates:
Income Equity Income Equity
(losses)/gains (losses)/gains (losses)/gains (losses)/gains
2026
2026
2025
2025
£000
£000
£000
£000
10% strengthening of Sterling against the Euro
(514)
(929)
(263)
(1,223)
10% weakening of Sterling against the Euro
565
1,022
289
1,345
The following table shows the illustrative effect on the consolidated income statement from a 1.0% change in market interest rates on the
Group’s interest expense. Refer to borrowings in Note 21.
2026
2025
£000
£000
1.0% increase in SONIA market interest rates (2025: 1.0%)
(652)
(519)
1.0% decrease in SONIA market interest rates (2025: 1.0%)
654
638
1.0% increase in EURIBOR market interest rates (2025: 1.0%)
(45)
(68)
1.0% decrease in EURIBOR market interest rates (2025: 1.0%)
45
68
Capital risk management
Capital risk is the risk that the Group will not be able to sustain its operations in the long term due to an inability to secure sufficient capital
or maintain an adequate return on capital investment. This encompasses financing risk (the risk that the Group cannot raise necessary
funds to continue its operations or finance expansion activities) and cost of capital risk (associated with fluctuations in the cost of capital,
which may influence investment decisions and affect long-term strategic planning).
The Group’s capital management objectives are focused on maintaining investor confidence and supporting the sustainable development
of the business.
25 Commitments and contingencies
The Group entered a financial commitment with a supplier of cut flowers of £290,000 (2025: £213,000) and rental commitments of
£252,000 (2025: £91,000) which are due within one year.
During the year the Group entered a financial commitment in respect of future stock purchases of £1,372,000 (2025: £1,912,000). These
purchases are spread across three years and will be settled by November 2027.
171
26 Related party transactions
Transactions with related parties
There were no related party transactions requiring disclosure in the year ended 30 April 2026.
Compensation of key management personnel
The amounts disclosed in the table are the amounts recognised as an expense during the reporting year related to key management
personnel. Key management personnel are defined as the Non-Executive Directors, the Executive Directors (CEO and CFO) and other
members of the Group Leadership Team.
Re-presented
2026
2025
1
£000
£000
Short-term employee benefits
4,392
5,010
Post-employment pension and medical benefits
130
134
Share-based payment schemes
2
1,709
1,689
Total compensation relating to key management personnel
6,231
6,833
1 2025 comparatives have been re-presented to include the Non-Executive Directors and Group Leadership Team following a change in our definition of the CODM,
see Note 3 for further details.
2 The current year share-based payment expense above includes a credit of £1,359,000 (2025: £nil) in relation to shares forfeited upon resignations.
27 Related undertakings
A full list of subsidiary undertakings, as defined by the Companies Act 2006 and included within the scope of consolidation under IFRS 10
as at 30 April 2026, is disclosed below. Titan Midco Limited is held directly by the Company and all other subsidiary undertakings are
held indirectly.
The equity shares held comprise ordinary shares or common stock. The Group’s effective ownership interest in each subsidiary undertaking
is 100%.
Subsidiary undertakings
Number
Country of incorporation
Principal activity
Cards Holdco Limited
1
12170467
England and Wales
Trading company, management services
Moonpig.com Limited
1
03852652
England and Wales
Trading company
Experience More Limited
1
03883868
England and Wales
Trading company
Titan Midco Limited
1
13014525
England and Wales
Holding company
The Moonpig Group plc Employee Benefit Trust
4
55699
Jersey
Employee benefit trust
Horizon Bidco B.V.
2
72238402
Netherlands
Holding company
Greetz B.V.
2
34312893
Netherlands
Trading company
Full Colour B.V.
2
34350020
Netherlands
Trading company
Moonpig Australia Pty Limited
3
692814074
Australia
Trading company
1 Registered office address is Herbal House, 10 Back Hill, London, EC1R 5EN, United Kingdom.
2 Registered office address is Koningsbeltweg 42, 1329 AK, Almere, Netherlands.
3 Registered office address is KPMG, Tower 3, Level 38, 300 Barangaroo Avenue, Sydney, NSW, 2000, Australia
4 Registered office address is International House, 41 The Parade, St Helier, JE2 3QQ, Jersey
All subsidiaries have a financial year end of 30 April, aligned with the Parent Company.
Titan Midco Limited is exempt from the Companies Act 2006 requirements relating to the audit of their individual financial statements by
virtue of Section 479A of the Companies Act 2006. This Company has given a statutory guarantee to Titan Midco Limited under Section
479C of the Companies Act 2006.
The Moonpig Group plc Employee Benefit Trust is a Jersey-resident trust and its standalone financial statements are unaudited as there is
no statutory audit requirement for Jersey trusts.
Notes to the consolidated financial statements continued
172
28 Events after the balance sheet date
The following matters, which have arisen since the balance sheet date, represent non-adjusting events under IAS 10 and are therefore
disclosed due to their materiality. They have not been reflected in the financial statements for the year ended 30 April 2026:
• On 1 May 2026, the Group completed the transfer of all trade, assets and liabilities of Experience More Limited to Moonpig.com
Limited, both wholly owned subsidiaries within the Group. The transaction represents an internal reorganisation undertaken to simplify
the Group structure and align the Experiences business with the Group’s operating model. Following completion of the transfer,
Experience More Limited ceased trading. The net assets transferred had a carrying value of £4.7m at the date of transfer. The
transaction will have no impact on the consolidated net assets of the Group, nor on the presentation of results by operating segment for
FY27.
• On 7 May 2026, the Group announced a programme to repurchase up to £32.5m of ordinary shares, to run until 31 October 2026 unless
amended by the Company. This represents the first of two buyback programmes planned for FY27, to be executed in H1 and H2
respectively, totalling £65.0m. The Company’s policy is that share repurchases will only be undertaken where they utilise excess capital,
create shareholder value and enhance earnings per share. Between 7 May 2026 and 23 June 2026, the Group repurchased a further
3,937,599 shares of 10 pence each, representing 1.3% of the Company's issued share capital as at 30 April 2026, for total consideration
of £8,527,000 including transaction costs and stamp duty. The average price paid was 215.1p per ordinary share.
• On 7 May 2026, the Group's EBT purchased 1,996,871 of the Company's ordinary shares at a total cost of £4.3m. These shares were
acquired to satisfy expected obligations arising in FY27 under the Group's employee share plans.
173
2026 2025
Note £000 £000
Fixed assets
Investments 4 845,468 845,468
845,468 845,468
Current assets
Debtors: amounts falling due within one year 5 2,486 29,808
Cash and cash equivalents 42 –
2,528 29,808
Total assets 847,996 875,276
Current liabilities
Creditors: amounts falling due within one year 6 48,877 2,990
48,877 2,990
Non-current liabilities
Creditors: amounts falling due after more than one year 6 867 1,926
867 1,926
Total liabilities 49,744 4,916
Equity
Called-up share capital 7 30,606 33,384
Share premium 7 278,083 278,083
Retained earnings 8 449,845 521,063
Own shares held 7 (4,792) (738)
Other reserves 7 44,510 38,568
Total equity 798,252 870,360
Total equity and liabilities 847,996 875,276
The accompanying notes are an integral part of the Parent Company financial statements.
As permitted by Section 408 of the Companies Act 2006, the profit or loss of the Company has not been presented in these financial
statements. The Company recorded a loss of £117,000 (2025: £2,000,000 profit), which represents intercompany interest charged during
the year (2025: intercompany interest income).
The financial statements on pages 174 to 181 were approved by the Board of Directors of Moonpig Group plc (registered number
13096622) on 24June 2026 and were signed on its behalf by:
Catherine Faiers
Chief Executive Officer
24June 2026
Andy MacKinnon
Chief Financial Officer
24June 2026
Company balance sheet
As at 30April 2026
174
Share capital
Share
premium
Retained
earnings
Own shares
held Other reserves Total equity
Note £000 £000 £000 £000 £000 £000
As at 1 May 2024 34,331 278,083 540,450 – 42,052 894,916
Profit for the year – – 2,000 – – 2,000
Total comprehensive income for the year – – 2,000 – – 2,000
Share-based payments 7 – – – – 1,839 1,839
Shares transferred to employees to satisfy
share option exercise
– – 6,270 – (6,429) (159)
Issue of ordinary shares 159 – – – – 159
Own shares purchased for cancellation – – – (25,000) – (25,000)
Own shares cancelled (1,106) – (24,262) 24,262 1,106 –
Dividends – – (3,395) – – (3,395)
As at 30 April 2025 33,384 278,083 521,063 (738) 38,568 870,360
Loss for the year – – (117) – – (117)
Total comprehensive expense for the year – – (117) – – (117)
Share-based payments 7 – – – – 4,108 4,108
Shares transferred to employees to satisfy
share option exercise 7,8
– – (343) 1,523 (944) 236
Own shares purchased for treasury (5,827) (5,827)
Own shares purchased for cancellation – – – (60,210) – (60,210)
Own shares cancelled (2,778) – (60,460) 60,460 2,778 –
Dividends – – (10,298) – – (10,298)
As at 30 April 2026 30,606 278,083 449,845 (4,792) 44,510 798,252
The accompanying notes are an integral part of the Parent Company financial statements.
Company statement of changes in equity
For the year ended 30April 2026
175
1 General information
Basis of preparation
Moonpig Group plc (the “Company” or “Parent Company”) is a public limited company which is listed on the London Stock Exchange and
is domiciled and incorporated in England, the United Kingdom under the Companies Act 2006 (the “Act”), as applicable to companies
using FRS 101. The Company was incorporated on 23 December 2020 and adopted Financial Reporting Standard 101 Reduced Disclosure
Framework (FRS 101) from that date. The Company’s registered address is Herbal House, 10 Back Hill, London, EC1R 5EN.
In preparing these financial statements, the Company applies the recognition, measurement and disclosure requirements of UK-adopted
International Accounting Standards, but makes amendments where necessary in order to comply with the Companies Act 2006 and has
set out below where advantage of the FRS 101 disclosure exemptions has been taken, including those relating to:
• A cash flow statement and related notes.
• Comparative year reconciliations.
• Disclosures in respect of transactions with wholly owned subsidiaries.
• Disclosures in respect of capital management.
• The effects of new but not yet effective IFRSs.
• Disclosures in respect of the compensation of key management personnel.
As the consolidated financial statements of the Group include equivalent disclosures, the Company has also taken the exemptions under
FRS101 available in respect of the disclosures under IFRS 2 related to Group-settled share-based payments.
The preparation of the financial statements requires the Directors to make judgements and estimates that affect the reported amounts of
revenue, expenses, assets and liabilities and the disclosure of contingent liabilities.
The Company financial statements have been prepared in Sterling, which is the functional and presentational currency of the Company.
Allfigures presented are rounded to the nearest thousand (£000), unless otherwise stated.
The Directors have used the going concern principle on the basis that the current profitable financial projections and facilities of the
consolidated Group will continue in operation for a period not less than 12 months from the date of this report. Refer to page 43 of the
Group Annual Report and Accounts for more information on the going concern assessment of the Group.
Amounts paid to the Company’s auditors in respect of the statutory audit were £39,000 (2025: £37,000). The charge was borne by a
subsidiary company and not recharged.
Critical accounting judgements and estimates
In preparing these financial statements, management has made judgements and estimates that affect the application of the accounting
policies and the reported amounts of assets and liabilities. Actual results may differ from these estimates. Estimates and underlying
assumptions are reviewed on an ongoing basis. Revisions to estimates are recognised prospectively.
Carrying amount of investment in subsidiary
The critical accounting estimate with the greatest potential impact on the amounts recognised in the financial statements relates to the
impairment assessment of the Company's investment in subsidiary undertakings.
Where indicators of impairment are identified, management assesses the recoverable amount of the investment to determine whether any
impairment is required. The recoverable amount is determined using a value in use model, which requires management to make
significant judgements and estimates regarding future performance and market conditions.
The critical accounting estimate applied in determining the recoverable amount of the investment is:
• Pre-perpetuity compound annual revenue growth rate of 7.4% (2025: 8.5%).
Sensitivity analysis relating to this critical accounting estimate is set out in Note 4.
Notes to the Company financial statements
176
2 Summary of significant accounting policies
Share-based payments
The Company operates equity-settled share-based payment arrangements under which equity instruments of the Company (ordinary
shares) are granted to employees of subsidiary undertakings. The Company has no employees of its own.
The parent company financial statements are prepared in accordance with UK-adopted International Accounting Standards (FRS 101) and
apply the recognition and measurement requirements of IFRS 2 Share-based Payment.
Where the Company grants rights over its own equity instruments to employees of subsidiary undertakings, and the Company has the
obligation to settle the awards in its own shares, the arrangement is accounted for as an equity-settled share-based payment in the Parent
Company financial statements. The fair value of the awards at grant date is determined in accordance with IFRS 2 and is recognised as
an expense over the vesting period, based on the Company’s estimate of the number of awards expected to vest, with a corresponding
credit recognised in equity within the share-based payment reserve.
As the employees receiving the awards are employed by subsidiary undertakings, the Company recharges the recognised share-based
payment expenses to the relevant subsidiaries. The recharge is recognised in the Company’s profit or loss account, resulting in a
corresponding intercompany receivable. Accordingly, while gross share-based payment expenses are recognised in the profit or loss
account with a credit to equity, they are offset by the intercompany recharge income recognised from subsidiaries. The cost of investment
in subsidiaries is not adjusted in respect of these arrangements.
No cash-settled share-based payment arrangements are operated by the Company.
The share-based payment reserve therefore reflects the cumulative amount recognised in equity in respect of equity-settled awards
granted over the Company’s shares.
Investments
The investments balance is in relation to investments in subsidiary undertakings and is held at cost, less any provision for impairment.
Annually, the Directors consider whether any events or circumstances have occurred that could indicate that the carrying amount of the
investment may not be recoverable. If such circumstances do exist, a full impairment review is undertaken to establish whether the carrying
amount exceeds the higher of net realisable value or value in use. If this is the case, an impairment charge is recorded to reduce the
carrying amount of the related investment.
The area of judgement which has the greatest potential effect on the amounts recognised in the financial statements is the impairment
review on the investments recognised on the Company balance sheet. Annually, the investment balance is subject to an impairment
review, as detailed below. Details of the assumptions used in the value in use calculation and sensitivities performed are explained in Note
4 of these Parent Company financial statements.
Share capital
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares are shown in equity as a
deduction from the proceeds.
Own shares held reserve
The own shares held reserve represents the cost of the Company's own shares that have been repurchased as part of the share buyback
programmes and are held pending cancellation, and shares held in treasury by the Group's Employee Benefit Trust (EBT) to satisfy
obligations under employee shares schemes.
Shares purchased for cancellation are included in the own shares held reserve until cancellation, at which point the consideration is
transferred to retained earnings and the nominal value of the shares is transferred from share capital to the capital redemption reserve.
Shares held by the EBT are treated as treasury shares and presented as a deduction from equity.
Other accounting policies
For other accounting policies, please refer to the Group accounting policies on pages 135 to 142.
3 Directors' emoluments
The Company has no employees. Full details of the Directors’ remuneration and interests are set out in the Directors’ remuneration report
on pages 99 to 117.
4 Investments
2026 2025
£000 £000
As at 1 May 845,468 845,468
As at 30 April 845,468 845,468
As at 30 April 2026, the Company's market capitalisation of £642.1 million was lower than its net assets of £798.3 million. This was
considered an impairment indicator under IAS 36. The Company's net assets principally comprise its investment in subsidiaries, which had
a carrying value of £845.5 million at 30 April 2026, offset by net liabilities of £47.2 million. Accordingly, management assessed the
recoverable amount of the investment in subsidiaries. The recoverable amount was determined as the higher of fair value less costs of
disposal and value in use ("VIU"), with the VIU based on estimated future cash flows discounted to their present value.
177
4 Investments continued
Estimated future cash flows are based on the approved Group plan, including the FY27 budget, for the three years ending 30 April 2029.
Theestimated future cash flows are identical to those used for the Group’s viability statement. They have been extended by a further two
years before applying a long-term growth rate. When estimating value in use, the Group does not include estimated future cash flows that
are expected to arise from improving or enhancing the asset’s performance.
The long-term growth rate and post-tax discount rate used to calculate the value in use are set out in the table below:
2026 2025
Discount rate
1
11.5% 11.0%
Long-term growth rate
2
2.0% 2.0%
1 The discount rate is a post-tax rate that reflects the current market assessment of the time value of money and the risks specific to the cash generating units.
2 The long-term growth rate is used to extrapolate cash flows beyond the five year plan period.
The Company has identified the following key assumptions as having the most significant impact on the VIU calculation:
2026 2025
Discount rate 11.5% 11.0%
Revenue compound annual growth rate (CAGR)
1
7.4% 8.5%
1 The compound annual growth rate represents the average yearly growth rate over the pre-perpetuity period.
The Company has performed sensitivity analysis to assess the impact of a plausible change in each key assumption used in the VIU
calculation. The sensitivity applied, in relation to the revenue decrease, is consistent with the more severe downside scenario (plausible
scenario 2) prepared in connection with the viability statement on page 42 and reflects a 1.5%pts decrease in the forecast compound
annual revenue growth rate.
The Company has separately modelled the impact of a 1%pt increase in the discount rate and also modelled a scenario in which both of
these changes arise concurrently.
The below table summarises the results of these sensitivities:
2026 2025
£m £m
Original headroom 114.2 92.5
Headroom using a discount rate increased by 1%pt 19.6 (11.4)
Headroom using a 1.5%pts decrease in the forecast revenue CAGR
1
(2025: 2.1%) (33.2) (119.3)
Headroom combining both sensitivity scenarios detailed above (114.7) (203.3)
1 The revenue compound annual growth rate represents the average yearly growth rate over the pre-perpetuity period. The 1.5%pts revenue CAGR decrease is inclusive
of the 4.0%pts CAGR decreases modelled as part of the Experiences goodwill calculation (refer to Note 12) and a 5% and 10% reduction in the forecast revenue in the
Moonpig and Greetz segments respectively.
No impairment to the carrying amount of the investment has been recorded in the current year, reflecting the fact that the carrying amount
remains lower than the recoverable amount. However, in view of the outcome of the sensitivity analysis, the Directors have identified that
the key assumption in relation to the CAGR sensitivity is a major source of estimation uncertainty that has a significant risk of resulting in an
adjustment to the carrying amount within the year ending 30 April 2027 under paragraph 125 of IAS 1.
The Directors specifically considered the fact that the Company’s market capitalisation at the reporting date was lower than its net assets.
They concluded that no impairment is required because of this, basing their conclusion on the value in use calculation. The Directors
consider that listed companies’ share prices are not directly correlated with the recoverable amount of their investments in subsidiaries.
Scenario analysis performed as part of the Group’s disclosure against the Task Force on Climate-related Financial Disclosures (TCFD)
(pages 51 to 53) identified two transition-related climate risks with potential revenue and cost implications. The analysis considered three
scenarios: business as usual (>4
o
C by 2100); an unequal world (2.5
o
C by 2100); and the Paris Agreement Ambition (1.5
o
C by 2100), with the
most material risks arising under the Paris Agreement Aligned scenario.
For the risk of carbon taxation, we modelled the gross (unmitigated) financial impact under a Paris Agreement Aligned scenario, assuming
the introduction of carbon taxes from FY29. This impact is not reflected in the base case cash flow forecasts used in the impairment
assessment. Instead, a sensitivity analysis was performed by applying the estimated carbon tax costs to the base case cash flows from
FY29 onwards. Under this sensitivity, headroom remained at £51.3m.
For the risk of shifting consumer sentiment, scenario analysis was conducted to evaluate the potential consequences of different climate
policy pathways. However, the significant uncertainty surrounding behavioural and market response assumptions means that any attempt
toquantify a specific financial impact would be highly speculative, hence no such estimate can be meaningfully determined at this stage.
Subsidiary undertakings are disclosed within Note 27 of the Group financial statements.
Notes to the Company financial statements continued
178
5 Debtors
2026 2025
£000 £000
Current
Amounts owed by Group companies 2,434 29,768
Prepayments 52 40
Debtors 2,486 29,808
Amounts owed by Group companies relate to trading balances arising from expenses paid by the Company and recharged to other
Group entities. In the prior year, amounts owed by Group companies included a £28.2m loan receivable, which bore interest at 7.22% and
was repayable on demand. The year-on-year reduction reflects repayment of this intercompany loan using surplus cash generated by the
Group’s trading entities. The Company used the funds for capital allocation, including share buybacks and dividend payments. The prior
year loan was repaid by October 2025, at which point the Company had amounts payable to Group companies, as disclosed in Note 6.
Expected credit losses under IFRS 9 have been assessed as immaterial for both current and prior year balances.
6 Creditors
2026 2025
£000 £000
Current
Amounts owed to Group companies 47,056 1,334
Trade payables 13 65
Other payables 753 993
Other taxation and social security 916 594
Accruals 139 4
Creditors 48,877 2,990
Amounts owed to Group companies include an interest-bearing loan payable of £45.5m (FY25: £nil), repayable on demand. The loan
bears interest at a rate of 5.99%. The increase in amounts owed to Group companies during the year reflects the funding received from
Group companies to support capital allocation activities, including share buybacks and dividend payments.
Current trade payables, other taxation and social security and accruals represent liabilities for goods and services provided prior to the
year end where payment is not yet due and therefore were not settled as at the reporting date.
Current other payables primarily represents amounts due under the Group’s share buyback programme in respect of shares purchased in
the open market by the Group’s broker that remain unsettled at the reporting date.
Current trade and other payables are recognised initially at fair value and subsequently measured at amortised cost. There are no material
differences between the above amounts for trade and other payables and their fair value due to the short maturity of these instruments.
2026 2025
£000 £000
Non-current
Other taxation and social security 867 1,926
Creditors 867 1,926
Non-current other taxation and social security comprises the employer NI obligations arising on share-based payment awards. The liability
is measured at the reporting date based on the Company’s share price and reflects amounts expected to be settled more than twelve
months after the reporting date.
7 Share capital and reserves
Called-up share capital
Ordinary share capital represents the number of shares in issue at their nominal value. Ordinary shares in the Company are issued,
allotted and fully paid-up. The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled
to one vote per share at meetings of the Company.
Shareholding as at 30April 2026:
2026 2026 2025 2025
Number of shares £000 Number of shares £000
Allotted, called-up and fully paid ordinary shares of £0.10 each 306,065,830 30,606 333,845,736 33,384
179
7 Share capital and reserves continued
Share premium
Share premium represents the amount over the par value which was received by the Company upon the sale of the ordinary shares. Upon
the date of listing the par value of the shares was £0.10 whereas the initial offering price was £3.50. Share premium is stated net of direct
costs of £736,000 (2025: £736,000) relating to the issue of the shares.
Own shares held reserve
The own shares held reserve represents the cost of the Company's own shares that have been repurchased and are held pending
cancellation, and shares held in treasury by the Group's Employee Benefit Trust (EBT) to satisfy obligations under employee share schemes.
Shares purchased for cancellation are included in the own shares held reserve until cancellation, at which point the consideration is
transferred to retained earnings and the nominal value of the shares is transferred from share capital to the capital redemption reserve.
Shares held by the EBT are treated as treasury shares and presented as a deduction from equity.
Other reserves
Other reserves represent the share-based payment reserve and the capital redemption reserve.
Share-based payment reserve
The share-based payment reserve comprises charges recognised in the consolidated income statement in relation to equity-settled share-
based payment arrangements. Following the Group’s transition to settling obligations under employee share schemes through market
purchases of shares, awards exercised by employees during the period were satisfied using shares held by the EBT. Upon transfer of
shares to employees, the cumulative amount recognised in the share-based payment reserve is transferred to retained earnings, reflecting
the transfer of value to the equity of the Company.
Capital redemption reserve
The capital redemption reserve reflects the nominal amount of shares bought back and cancelled.
Share-based
payment
reserve
Capital
redemption
reserve
Total other
reserves
£000 £000 £000
As at 1 May 2024 42,052 – 42,052
Share-based payments 1,839 – 1,839
Shares transferred to employees to satisfy share option exercise (6,429) – (6,429)
Own shares cancelled – 1,106 1,106
As at 30 April 2025 37,462 1,106 38,568
As at 1 May 2025 37,462 1,106 38,568
Share-based payments 4,108 – 4,108
Shares transferred to employees to satisfy share option exercise (944) – (944)
Own shares cancelled – 2,778 2,778
As at 30 April 2026 40,626 3,884 44,510
8 Distributable reserves
As at 30April 2026 the distributable reserves of Moonpig Group plc are as follows:
Retained profit
2026 2025
£000 £000
As at 1 May 521,063 540,450
(Loss)/ profit for the year (117) 2,000
Shares transferred to employees to satisfy share option exercise (343) 6,270
Cancellation of shares bought back (60,460) (24,262)
Dividends paid (10,298) (3,395)
As at 30 April 449,845 521,063
Notes to the Company financial statements continued
180
8 Distributable reserves continued
Other reserves
2026 2025
£000 £000
Share-based payment reserve 40,626 37,462
Total 40,626 37,462
Total distributable reserves 490,471 558,525
1
1 The prior year total distributable reserves number was re-presented to exclude the capital redemption reserve.
The distributable reserves of the Company, which stand at £490,471,000 (2025: £558,525,000), represent the accumulated profits
available for distribution to shareholders as dividends. When making a distribution to shareholders, the Directors determine profits
available for distribution by reference to the guidance on realised and distributable profits under the Companies Act 2006 issued by the
Institute of Chartered Accountants in England and Wales. At the balance sheet date, the Company meets both the net asset test and the
profit test set out in the Companies Act 2006, therefore there are no current restrictions on dividend distribution.
This statement has been prepared in accordance with applicable accounting standards and reflects the Company's financial position as
of the reporting date.
9 Related party transactions
Under FRS 101 “Related party disclosures” the Company is exempt from disclosing related party transactions with entities which it wholly
owns. There are no other related party transactions.
10 Contingent liabilities
The Company has given a guarantee in respect of the Group's £180,000,000 revolving credit facility. As at 30April 2026 the Group had
drawn down £104,000,000 and €4,500,000 ofthe available revolving credit facility (2025: £93,000,000 and €4,500,000).
11 Events after the balance sheet date
Refer to the disclosure of share repurchases and EBT purchases of shares in Note 28 of the Group financial statements.
181
Adjusted EBITDA
Adjusted EBITDA is a measure of the Group’s operating performance and debt servicing ability. It is calculated as operating profit adding
back depreciation and amortisation and Adjusting Items (Note 6 of the Group financial statements).
Depreciation and amortisation can fluctuate, are non-cash adjustments and are not linked to the ongoing trade of the Group.
Adjusting Items are excluded as management believes their nature distorts trends in the Group’s underlying earnings. This is because they
areoften one-off in nature or not related to underlying trade.
A reconciliation of operating profit to Adjusted EBITDA is as follows:
2026 2025
£000 £000
Operating profit 79,578 13,289
Depreciation and amortisation (including acquisition amortisation) 25,015 26,800
Adjusting Items (within Adjusted EBITDA) – 56,700
Adjusted EBITDA 104,593 96,789
Adjusted EBIT
Adjusted EBIT is operating profit before Adjusting Items.
2026 2025
£000 £000
Operating profit 79,578 13,289
Adjusting Items 7,589 64,551
Adjusted EBIT 87,167 77,840
Adjusted PBT
Adjusted PBT is the profit before taxation and before Adjusting Items.
2026 2025
£000 £000
PBT 68,939 2,958
Adjusting Items 7,589 64,551
Adjusted PBT 76,528 67,509
Adjusted PAT
Adjusted PAT is the profit/(loss) after taxation, before Adjusting Items and the tax impact of these adjustments. The Adjusted PAT is used to
calculate the underlying basic earnings per share in Note 11 of the Group financial statements.
2026 2025
£000 £000
PAT 51,718 (11,080)
Adjusting Items 7,589 64,551
Tax impact of the above (1,912) (1,977)
Adjusted PAT 57,395 51,494
Net debt
Net debt is a measure used by the Group to reflect available headroom compared to the Group’s secured debt facilities. The calculation
is as follows:
2026 2025
£000 £000
Borrowings (106,743) (95,096)
Cash and cash equivalents 9,087 12,649
Lease liabilities (10,446) (13,498)
Net debt (108,102) (95,945)
Alternative Performance Measures
182
Ratio of net debt to Adjusted EBITDA
The ratio of net debt to last twelve months Adjusted EBITDA helps management to measure its ability to service debt obligations.
Thecalculation is as follows:
2026 2025
£000 £000
Net debt (108,102) (95,945)
Adjusted EBITDA 104,593 96,789
Net debt to Adjusted EBITDA 1.03:1 0.99:1
Free Cash Flow
Free Cash Flow is defined as net cash generated from operating activities, less net cash used in investing activities, excluding proceeds
from or payments for mergers and acquisitions. As a practical expedient and for greater consistency with IAS 7 classification of cash flows
it is not adjusted to exclude bank interest received. The calculation is as follows:
2026 2025
£000 £000
Net cash generated from operating activities 89,272 79,201
Cash flow from investing activities (15,773) (13,148)
Free Cash Flow 73,499 66,053
Operating cash conversion
Operating cash conversion is operating cash flow divided by Adjusted EBITDA, expressed as a ratio. The calculation of operating cash
conversion is as follows:
Year ended
30 April 2026
Year ended
30 April 2025
£m £m
Profit before tax 68.9 3.0
Add back: Net finance costs 10.6 10.3
Add back: Adjusting Items (excluding share-based payments) 7.6 64.6
Add back: Depreciation and amortisation (excluding acquisition amortisation) 17.4 18.9
Adjusted EBITDA 104.6 96.8
Less: Capital expenditure (fixed and intangible assets) (15.9) (13.3)
Adjust: Impact of share-based payments
1
4.1 1.8
Add back: (Increase)/decrease in inventories 1.0 (1.4)
Add back: Decrease in trade and other receivables (0.6) 0.8
Add back: Decrease in Experiences merchant accrual (4.6) (6.8)
Add back: Increase/(Decrease) in trade and other payables 3.7 4.4
Operating cash flow 92.3 82.3
Operating cash conversion 88% 85%
Add back: Capital expenditure (fixed and intangible assets) 15.9 13.3
Add back: Loss on disposal and impairment of goodwill – 56.7
Less: Adjusting Items (excluding share-based payments and acquisition amortisation) – (56.7)
Less: Research and development tax credit (0.5) (0.2)
Cash generated from operations 107.7 95.4
1 Comprises the add-back of non-cash share-based payment expenses of £4.1m (FY25: £1.8m) relating to operation of post-IPO Remuneration Policy, which are not
classified as an Adjusting Item.
183
Act Companies Act 2006
Active customer A customer who has placed at least one order with Moonpig or Greetz during the preceding 12 months
Adjusted EBIT Profit before tax, interest and Adjusting Items
Adjusted EBIT margin Adjusted EBIT margin is the Adjusted EBIT divided by total revenue
Adjusted EBITDA Profit before tax, interest, depreciation, amortisation and Adjusting Items
Adjusted EBITDA margin Adjusted EBITDA margin is the Adjusted EBITDA divided by total revenue
Adjusted PBT Profit before tax and Adjusting Items
Adjusted PBT margin Adjusted PBT margin is Adjusted PBT divided by total revenue
Adjusting Items Income and expenses that are considered exceptional or non-underlying in nature and are either added
back or deducted from performance measures such as EBITDA, EPS and profit before tax to enable like-for-
like comparison between reporting years
Admission The Company’s admission to the Official List and to trading on the Main Market for listed securities of the
London Stock Exchange on 5 February 2021
Alternative Performance
Measures or APMs
A financial measure of historical or future financial performance, financial position, or cash flows, other than
a financial measure defined or specified in the applicable financial reporting framework
Attached gifting revenue Revenue from product(s) that are purchased in addition to a card order, including the shipping fee that is
charged to the customer and excluding revenue relating to the card
Average Order Value orAOV Moonpig and Greetz revenue for the year divided by Moonpig and Greetz orders for that year
Basic earnings per share Profit after tax for the year divided by the weighted average number of ordinary shares in issue
Board The Board of Directors of the Company
CEO Chief Executive Officer
CFO Chief Financial Officer
CMA Order The Statutory Audit Services for Large Companies Market Investigation (Mandatory Use of Competitive
Tender Processes and Audit Committee Responsibilities) Order 2014
Code UK Corporate Governance Code published by the FRC in January 2024
Company Moonpig Group plc, a company incorporated in England and Wales with registered number 13096622
whose registered office is at Herbal House, 10 Back Hill, London EC1R 5EN, United Kingdom
CSRD Corporate Sustainability Reporting Directive
Customer cohort A collection of customers organised by the fiscal year in which such customer made their first purchase
Customer NPS Net Promoter Score, a measure of customer advocacy based on responses to the question of how likely
customers are to recommend the company. It is calculated as the percentage of promoters minus the
percentage of detractors
DNED Designated Non-Executive Director for workforce engagement
Employee Benefit Trust or
EBT
A trust that acquires and holds Company shares to satisfy obligations under the Group's share-based
payment schemes
EURIBOR A benchmark interest rate that reflects the average cost of borrowing euros between banks on the eurozone
interbank market. It is used as a reference rate for euro-denominated borrowings
Existing customer A customer that has placed an order in any previous financial year
FCA The UK Financial Conduct Authority
FRC The Financial Reporting Council
Free Cash Flow Net cash generated from operating activities, less net cash used in investing activities, excluding proceeds
from or payments for mergers and acquisitions
Frequency Orders per active customer, calculated as total orders divided by the average number of active customers
during the period
FSC The Forest Stewardship Council
FY24, FY25, FY26, FYXX The years ended or ending on 30 April 2024, 30 April 2025, 30 April 2026, 30 April 20XX respectively. FYXX
refers generically to any financial year ending on 30 April of a given calendar year.
GDPR The UK General Data Protection Regulation and its European Union equivalent
GHG Greenhouse gas
Gift attach rate The proportion of card orders for which the customer adds a gift to their purchase
Gifting revenue mix Revenue derived from the sale of non-card products, divided by total revenue
Gross margin rate The ratio of gross profit to revenue, expressed as a percentage
Term Definition
Glossary
184
Group Leadership Team The Executive Directors and the CEO’s direct reports who are specified as members of the Group
Leadership Team
HMRC His Majesty’s Revenue and Customs, the UK tax authority
IFRS International Financial Reporting Standards
IPO The initial public offering of the Company’s ordinary shares
Moonpig Group or Group The Company, its subsidiaries, significant undertakings and affiliated companies under its control or
common control
NED Non-Executive Director
Net debt Total borrowings (including lease liabilities) less cash and cash equivalents
New customer A customer that has not previously transacted with the Group
New Markets New Markets represents the Moonpig business within Ireland, Australia and the US
NIST CSF The Cybersecurity Framework published by the U.S. Government's National Institute of Standards and
Technology (NIST), providing voluntary guidelines to help organisations manage and reduce cybersecurity
risk across six key functions: Govern, Identify, Protect, Detect, Respond and Recover.
Non-GAAP measure See Alternative Performance Measures above
Operating cash conversion Operating cash flow divided by Adjusted EBITDA, expressed as a ratio
PEFC The Programme for the Endorsement of Forest Certification
SBTi The Science Based Targets initiative to set science-based climate targets
SKU Stock Keeping Unit, a unique line of inventory
SOFR A benchmark interest rate that reflects the average cost of borrowing U.S. dollars overnight, secured by U.S.
Treasury securities in the repo market. It is used as a reference rate for U.S. dollar-denominated borrowings
SONIA A benchmark interest rate that reflects the average cost of overnight unsecured borrowings in the British
pound market. It is used as a reference rate for Sterling-denominated borrowings
TCFD The Task Force on Climate-related Financial Disclosures
tCO
2
e Tonnes of carbon dioxide equivalent, a standard unit for counting GHG emissions
Total orders The total number of orders placed by all customers in the year
TSR Total shareholder return – the growth in value of a shareholding over a specified period, assuming that
dividends are reinvested to purchase additional shares
Term Definition
185
Registered office and headquarters
Moonpig Group plc
Herbal House
10 Back Hill
London
EC1R 5EN
United Kingdom
Registered number: 13096622
LEI number: 213800VAYO5KCAXZHK83
Website: www.moonpig.group
Investor relations: [email protected]
Company Secretary: [email protected]
Company Secretary
Jayne Powell
Corporate brokers
J.P. Morgan Cazenove
25 Bank Street
Canary Wharf
London
E14 5JP
United Kingdom
RBC Capital Markets
100 Bishopsgate
London
EC2N 4AA
United Kingdom
Independent auditors
PricewaterhouseCoopers LLP
1 Embankment Place
London
WC2N 6RH
United Kingdom
Registrar
MUFG Corporate Markets
Central Square
29 Wellington Street
Leeds
LS1 4DL
United Kingdom
Tel UK: +44 (0)371 664 0300
(calls cost standard geographic rate; lines are open
9.00am to 5.30pm Monday to Friday, excluding public
holidays in England and Wales)
Tel international: +44 (0)371 664 0300
(charged at the appropriateinternational rate)
Signal Shares shareholder portal: www.signalshares.com
Financial calendar
Annual General Meeting 16 September 2026
2027 Half-year results 8 December 2026
2027 Full-year results 24 June 2027
Shareholder enquiries
Our registrars will be pleased to deal with any questions regarding
your shareholdings (see contact details in the opposite column).
Alternatively, you can visit www.moonpig.group where you can
access frequently asked questions including information to allow
you to view and manage all aspects of your shareholding securely,
including electronic communications, account enquiries or
amendment to address.
Investor relations website
The investor relations section of our website, www.moonpig.group
provides further information for anyone interested in Moonpig
Group plc. In addition to the Annual Report and Financial
Statements and share price, Company announcements including
the full-year results announcements and associated presentations
are also publishedthere.
Cautionary note regarding
forward-looking statements
Certain statements made in this Report are forward-looking
statements. Such statements are based on current expectations
and assumptions and are subject to a number of risks and
uncertainties that could cause actual events or results to differ
materially from any expected future events or results expressed or
implied in these forward-looking statements. They appear in a
number of places throughout this Report and include statements
regarding the intentions, beliefs or current expectations of the
Directors concerning, amongst other things, the Group’s results of
operations, financial condition, liquidity, prospects, growth,
strategies and the business. Persons receiving this Report should
not place undue reliance on forward-looking statements. Unless
otherwise required by applicable law, regulation or accounting
standard, Moonpig Group plc does not undertake to update or
revise any forward-looking statements, whether as a result of new
information, future developments or otherwise.
Shareholder information
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Moonpig Group plc
Herbal House
10 Back Hill
London
EC1R 5EN
United Kingdom
www.moonpig.group