
Oxford Biomedica plc | Annual report and accounts 2021
Strategic Report
The Group’s stakeholders
18
The Board believes that, to maximise value and secure
long-term success, the Directors must take account
of what is important to key stakeholders. This is best
achieved through proactive and effective engagement.
s172 Companies Act 2006
The adjacent table identifies the Group’s key stakeholder groups,
material issues and how the Group engages with them. Each
stakeholder group requires a tailored engagement approach to
foster effective and mutually beneficial relationships.
By understanding the Group’s stakeholders, the Board factors the
potential impact of decisions into Boardroom discussions and
considers stakeholders needs and concerns, in accordance with
s172 of the Companies Act 2006 (as shown in the case study
on pages 20 and 21). The Group works effectively with its employees,
customers and suppliers, to make a positive contribution to local
communities and achieve long-term sustainable returns for its
investors. Acting in a fair and responsible manner is a core element
of the Group’s business practice as seen in the Environmental, Social
and Governance (ESG) report on pages 54 to 75.
Key stakeholders
The Group has identified seven key stakeholders through a workshop
facilitated by an external specialist consultant and these are as follows:
1
Patients
2
Employees
3
Customers
4
Local communities
5
Suppliers
6
Regulators
7
Shareholders
Stakeholders
How the Board and the wider Group engages Material issues
identified
Addressing Material issues in 2021
Highlights
Further links
1
Patients
The Group works on the development of innovative products either
by itself or with partners to provide life-changing treatments to patients.
The Clinical Development department, the Chief Scientific Officer, the Chief
Technical Officer and the Scientific, Technology and Advisory Committee (STAC)
consults with key clinical opinion leaders, patient advocacy groups and regulatory
experts to design safe clinical trials for patients. The Chief Scientific Officer, the
Chief Technical Officer and STAC regularly update the Board on the results of such
consultations. The Group is able to scale-up its manufacturing capacity to access a
broad patient population in line with customer demand.
– Patient safety
– Well-designed clinical trials
– Progress product candidates
to the market as quickly
as possible
– Thousands of patients treated with the Group’s
lentiviral vectors
– Expanded manufacturing capacity for large-scale
commercial manufacture of the adenovirus-based
Oxford AstraZeneca COVID-19 vaccine to treat
millions of people
p. 74 Clinical trials and
ethics
2
Employees
The Group has an experienced, diverse and dedicated workforce,
which it recognises as a key asset of the business. Therefore,
it is important that the Group continues to create the right environment
to encourage and create opportunities for individuals and teams
to realise their full potential.
The Group has an open, collaborative and inclusive management structure
and engages regularly with employees. The Group does this through the regular
appraisal process, structured career conversations, management development
programmes, employee surveys, webinars and webcasts, digital sharing
platforms, company presentations, town hall meetings, site visits by Board
members, email briefings and newsletters and its wellbeing programme.
Employee engagement is frequently measured and the Group has designated
Stuart Henderson as the Board’s representative for gathering the views of the
workforce and overseeing employee engagement. Mr Henderson attends a
number of Workforce Engagement Panel meetings per year to obtain employee
feedback on key issues and to facilitate two-way communication between the
Board and employees, with the objective to improve Board decision-making.
During 2021, the Group’s Workforce Engagement Panel, comprising employee
representatives from across the business, met eight times.
– COVID-19 impact
– Opportunities for
development and
progression
– Health, safety and wellbeing
– Opportunity to share ideas
and make a difference
– Equality, Diversity and
Inclusion
– COVID-19 specific pulse surveys to understand
workforce concerns
– Workforce Engagement Panel held eight meetings,
– Stuart Henderson, the Board’s designated representative,
attended two Workforce Engagement Panel meetings
and has presented feedback to the Board arising from
employee surveys and Workforce Engagement Panel
discussions. During 2021, Mr Henderson participated
in Workforce Engagement Panel discussions relating
to future ways of working, Executive pay and the role
of the Remuneration Committee
– Diversity and Inclusion workshop held with an external
facilitator, with a strategy and action plan developed and
shared with the Group
– Continued roll-out of the Management Development
Programme
– Continued roll-out of the Rewards and Talent programme
– 233 new colleagues recruited
p. 60 People and wellbeing
p. 106 Executive annual
bonus, organisation
and staff
p. 59 Equality, Diversity and
Inclusion
p. 58 Workforce
Engagement Panel
3
Customers
The continued performance of the Group’s business would not be
possible without understanding the needs and future aspirations
of its customers. Many customers have come to the Group as their
businesses have moved into the cell and gene therapy sector, which
is testament to the Group’s expertise and leadership in the sector.
In addition, the Group’s manufacturing expertise has attracted
a broader customer base.
The Group’s Client Partner and Alliance Management department and the
Business Development team, the Chief Scientific Officer, the Chief Technical
Officer and the Chief Financial Officer regularly communicates with existing
customers/partners to discuss their goals and incorporate them into the Group’s
schedules/strategy. The Group does this through meetings, engagement events
and forums. This active engagement ultimately ensures that the Group meets
their customers’ needs and assists them in achieving their business goals.
The Chief Business Officer and Chief Commercial Officer present a regular
update on the Group’s customer/partner relationships at each Board meeting.
– Understand customers’
needs to refine expertise
– Deliver to meet customers’
business goals
– Offer expert manufacturing
capabilities to partners
– By understanding clients’ needs and meeting their
expectations, the Group was able to establish new client
relationships such as Boehringer Ingelheim, Arcellx, and
Caballetta Bio
– Progressed programmes with partners as per agreements
p. 30 Performance review
p. 106 Executive annual
bonus
4
Local communities
The Group is committed to supporting the communities in which
it operates, including local businesses, residents, schools and the
wider public.
The Group engages with the local community not only through the
planning
process but also through the Group’s “Helping Hands” forum, with
volunteering, fundraising and charity work. Employees of the Group attend
schools and career fairs and provide apprenticeships and work experience
opportunities. The Group liaises with industry bodies and government
organisations to enhance the positive impact the Group has on the communities
and sector in which it operates. The Board is kept updated on the various
community initiatives.
– Apprenticeships
– School and careers events
– Fundraise for charity
– Volunteer for local charities/
organisations
– 16 apprenticeships offered in 2021
– Outreach programme in STEM subjects
– Collaborative Training Partnership programme with
Oxford University and University College London
launched
– £17,000 in employee fundraising for local Oxford charity
p. 57 People
p. 61 Community
p. 71 Innovation
p. 62 Charity
5
Suppliers
The Group buys many items from key suppliers and outsources some
of its activities to third-party suppliers and providers. As a result, it is
crucial that the Group develops strong working relationships with the
Group’s suppliers, so the Group can enhance the efficiency of the
business and create value.
Through effective collaboration, the Group aims to build long-term
relationships with its suppliers so that both parties benefit. The business
development team, operations team, Chief Operations Officer and
Chief Financial Officer have regular supplier meetings and business reviews
and are creating a supplier code of conduct. The team reports back
to the Board on a regular basis on any supplier concerns.
– Long term partnerships
– Collaborative approach
– Open terms of business
– Quality audits performed by the Group on its suppliers
– Due diligence performed by the Group on its suppliers
– Procurement and supplier function enhanced to interact
with suppliers more effectively
– Development of a Supplier Code of Conduct
p. 75 Slavery and code of
conduct
p. 73 Supply chain
6
Regulators
The Group operates in a highly regulated environment and
it is important that it engages with the regulators as required.
The Chief Scientific Officer, Chief Technical Officer, Chief Operations Officer
and General Counsel are in contact with government regulatory bodies on
a regular basis and attend industry forums. The Group has compliance audits
performed by both government regulatory bodies and by its customers.
The General Counsel arranges for annual Corporate Governance updates to
the Board from external advisers and provides other ad hoc regulatory updates
as appropriate.
– Engage with regulators early
– Meeting regulatory
compliance
– Compliance with the
Corporate Governance Code
– Two audits by government regulatory bodies
– Seven audits by customers
– Regulatory training for employees and Directors
– Product safety update reports (PSURs)
– Regular review of the Corporate
Governance Code
p. 80 Regulatory risk
p. 103 Governance
p. 54 ESG
7
Shareholders
The Group’s shareholders play an important role in monitoring
and safeguarding the governance of the Group.
Through the Group’s investor relations programme, which includes regular
updates to the Board on investor presentations, one-to-one meetings and
investor roadshows as well as the Group’s Annual General Meeting (AGM), the
Group ensures shareholder views are brought into the Boardroom and are
considered in its decision-making. There was a representative of one major
shareholder on the Board for the duration of 2021. The Group engages with
shareholders via the Annual report and accounts and via RNS announcements
and the corporate website.
– Corporate Governance
– Business ethics
– Strategy and business model
– Financial performance
– c.170 meetings/calls with the investor community held
virtually and in person in 2021
– Shareholders were invited to listen in to the AGM and
vote by proxy
p. 92 Shareholder
engagement
in 2021
p. 106 Remuneration –
annual bonus and LTIP
p. 103 Governance
p. 54 ESG
p. 44 Financial review
p. 147 Financials