
COVID-19 related changes to spending habits
resulted in higher demand for products at the
same time as supply became constrained by
labour and capacity shortages. The outcome
was lower freight availability and significantly
higher rates. We responded by optimising
use of our global network of suppliers and of
production facilities, working closely with our
freight forwarding partners and stepping up our
customer communication. To offset rate increases
we implemented logistics surcharges on the
most impacted routes.
Shortly after the onset of COVID-19, demand
for high-end semiconductors rose as consumers
accelerated the replacement cycle of their
electronic goods. Later, demand from the
auto products sector outpaced the recovery
in auto production, as driver assistance systems
became more common. Rotork responded to
shortages by building tactical inventories where
possible, increasing our direct purchasing of key
semiconductors and electronic components,
and re-engineering our products. The latter takes
time, particularly in the case of certified products.
The prices of commodities such as copper,
aluminium and steel were similarly lifted by
an increase in demand for physical products,
but also by supply restrictions as China made
efforts to reduce industrial emissions. Our Global
Strategic Sourcing teams focused on mitigating
the impact of higher commodity costs through
working with our supply base throughout the
year. Our commercial teams remained in
close contact with our customers at all times,
so any price increases that were required were
understood and did not come as a surprise.
Group revenue was 5.9% lower year-on-year
(2.5% lower OCC). Oil & Gas sales declined
11.0% (7.7% OCC), the result of significantly
reduced deliveries to upstream customers. Sales
to the less cyclical midstream and downstream
sectors (representing 77% of our Oil & Gas
revenues) were slightly down year-on-year on
an OCC basis. CPI sales were 7.7% ahead (OCC),
reflecting strength in the chemicals and process
sectors. Water & Power sales were modestly
lower, the most impacted by electronics and
semi-conductor shortages of Rotork’s divisions.
By geography, Asia Pacific revenues by
destination grew mid-single digits year-on-year
on an OCC basis. Europe, Middle East &
Africa (‘EMEA’) sales were lower, the result
of a significant reduction in Oil & Gas sales.
Americas revenues were modestly lower
on an OCC basis, benefiting from a strong
performance in Latin America.
Rotork Site Services, our global service network
and a key differentiator in our industry, enjoyed
a strong start to 2021. However the second half
was negatively impacted by our own, and our
customers, supply chain and logistics challenges.
Our Lifetime Management and Reliability Services
programmes continue to perform well. Rotork
Site Services is managed as a separate unit within
Rotork’s divisions and continues to contribute
a significant proportion of Group sales.
Adjusted operating profit was 10.1% lower
year-on-year (8.2% lower OCC), reflecting
continued benefits from the Growth Acceleration
Programme (GAP) and our focus on managing
materials inflation, but the benefits compared
to the prior year were more than offset by the
impact of the significantly reduced volumes,
increased logistics costs and operational
inefficiencies. Adjusted operating margins
were 110 basis points lower than the previous
year at 22.5%.
Return on capital employed was 30.1% (2020:
32.5%), with the reduction in capital employed
more than offset by lower adjusted operating
profit. Cash conversion was 108% (130%) with
the lower conversion largely reflecting change in
inventory, in part due to the decision in 2021 to
tactically increase electronic component stocks.
Our balance sheet remains strong, with a net
cash position of £114.1m at the period end.
The methane emissions
reduction opportunity
Awareness of the imperative to reduce
methane emissions hugely stepped up
in 2020 with the US Presidential Election.
It did so again in 2021 with the publication
of the UN’s Global Methane Assessment
which highlighted electric actuators as one
of the key readily available technologies
to avoid these emissions. Rotork has
long been championing solutions to the
emissions challenge – since our foundation
we have been promoting the benefits
of our modern zero or ultra-low emission
flow control products over traditional
‘venting’ ones. Recognising the significant
opportunity that this increase in urgency
and understanding presented us, we
teamed up with external experts to better
understand the opportunities for Rotork.
This study ensured we fully understood
the scale of the opportunity, the drivers
of change, the range of solutions and
the routes to market. The results of the
detailed report confirmed our earlier
view that this is a significant opportunity
for us, and one that we are committed
to seizing.
2021 was another extremely difficult year due
to the COVID-19 pandemic. I am pleased to say
that Rotork once again responded extremely
well to the challenges that presented themselves.
The COVID-19 steering committee continued to
meet each week. The committee, working closely
with local management, monitored day-to-day
developments and shared best practices. Our
health and safety protocols for offices and plants
were effective and helped to minimise disruption.
Despite our best efforts we were not always able
to avoid disruption to production. Generally, our
operations teams were able to minimise this, and
often in selfless and innovative ways.
We recognise the importance of supporting
colleagues’ health and wellbeing. We updated our
wellbeing resources for colleagues during the year
and launched a new global Employee Assistance
Programme. It offers a range of services including
counselling and legal and financial support for
Rotork employees and is made available in all
relevant languages.
Business performance
Group order intake increased 4.1% year-on-year
(7.8% on an organic constant currency or OCC
basis) to £614.1m. All three divisions booked
higher orders on an OCC basis, with Water &
Power and Chemical, Process & Industrial (‘CPI’)
strongly ahead. Oil & Gas saw order growth
return in the second half.
Our customers continue to spend on
automation and environmental projects as well
as maintenance and upgrade activities. Large
project activity remains generally quiet however
there are signs of improvement. The majority
of Rotork’s activity is driven by customers’
operational rather than capital expenditure.
We estimate that maintenance, repair and
small to mid-sized automation/upgrade projects
(individual orders less than £100k) generate
75% of Group orders by value in a typical year,
and that orders above £1m represent only 5%
of Group order intake.
Our operational teams performed well in what
was a very challenging period. The COVID-19
pandemic posed significant challenges for supply
chains around the world in 2021. Lockdowns,
requirements to isolate and people leaving the
workforce disrupted the flow of raw materials
and finished goods. As an international group
with a predominantly out-sourced manufacturing
model, we could not avoid being affected by the
availability and the cost of logistics, components
and commodities.
23www.rotork.com Annual Report 2021
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