
SEARCHBROWSESTARTPAGE 17
CONTENT
Key Figures
Our Values
CEO Review
Business Overview
Executive Leadership Team
Corporate Sustainability Report
Environmental Report
Taxomony Report
Corporate Governance Report
2023 Summary and Highlights
Board of Directors
Directors’ Report
Financial Statements TOMRA
Group
Notes TOMRA Group
Directors’ Responsibility
Statement
Financial Statements TOMRA
Systems ASA
Notes TOMRA Systems ASA
Independent Auditor’s Report
Alternative Performance
Measures
STAKEHOLDER ENGAGEMENT
Dialogue and collaboration with our key stakeholder
groups is imperative to understanding and improving
TOMRA’s sustainability impact and is also an important
means of building trust. We are regularly in dialogue with
key stakeholders to discuss important topics that relate to
TOMRA’s business, understand what sustainability related
concerns they have, and find solutions in partnership. Inclusive
collaboration enables much greater impact than what TOMRA
as an organization can achieve on its own.
We are committed to incorporating stakeholder feedback
into our decision-making processes, ensuring that TOMRA’s
sustainability initiatives resonate with the expectations and
needs of our diverse stakeholder community. Table 1 provides
a summary of key stakeholder interactions in 2023, ESG
topics of special interest or concern, feedback received, and
TOMRA’s response.
Suppliers and Partners Investors Employees Customers Public opinion & Governments
How we bonded/interacted
• Supplier committment to Group Principles for
Suppliers and Partners, and to Code of Conduct
• Sustainability provisions supplier self-
assessment questionnaire
• Regular dialogue with strategic suppliers
• Recycling division third party assessment
through EcoVadis
• Ongoing engagement to understand and
reduce emissions
• Engaging closely with organizations involved in
the end-of-life management of our products
• Responding to selected rating agency
questionnaires
• Dedicated ESG calls and inquiries
• General ESG information provided on
request
• Gallup Employee Engagement
Survey
• Employee Resource Groups, each
sponsored by member of Executive
Leadership Team
• CEO and Executive Leadership Team
communication with employees
(town halls and information
campaigns
• Workshops and trainings across a
breadth of internal stakeholders
• Industry association networks
• Regular customer communication
• Exhibitions and industry trade shows
(incl. EuroShop, WasteExpo, N-EXPO,
Pollutec, Linga, PRS, ~200 total for the
Group)
• Engagement of major customers on
material topics
• Direct contact with sales, supply chain,
sustainability and management
• Participation in global trade associations and
business leaders’ networks (WBCSD, GAA -
Equitable Livelihoods, Friends of Champion
12.3, Ellen MacArthur Foundation, AEPW)
• Signatory and active member of Business
Coalition for a Global Plastics Treaty
• Dialogues with public authorities on material
issues for TOMRA and our ecosystem
High materiality aspects
• Fair and safe working conditions
• Compliance
• Environmental protection
• Supply chain sustainability
• Ethics & anti-corruption
• Sustainable logistics
• Sustainable packaging
• Long-term financial performance
• ESG risk management
• Transparency and reporting
• Sustainable products and services
• Strong focus on governance,
transparency and innovation
• Employee engagement and
wellbeing
• Occupational purpose
• ‘Walking the talk’
• Health & Safety
• Diversity, Equity & Inclusion
• Community Engagement
• Resource productivity
• Product safety
• Climate impact
• Supply chain transparency and
sustainability
• Product circularity
• Product innovation
• Supply chain disruptions
• Business ethics
• Human & labour rights
• Transparency & reporting
• Diversity, Equity & inclusion
• Resource productivity
• Sustainable product design
• Climate & energy smart solutions
• Food security
• Circular economy
Stakeholder’s expectations
• Collaboration and guidance on sustainability
provisions
• Long-term perspectives and strategies
• Scope 3 emission reductions
• Innovation to accelerate reducing climate
impact of products
• Prioritizing safety for employees and end-users
• Compliance with the reporting
frameworks ESRS and CSRD
• Engagement with ESG rating providers
and own ESG teams in evaluating the
company’s ESG profile
• Consistent disclosure of ESG metrics, with
concrete KPIs and teargets
• Remuneration linked to sustainability
• Engagement on DEI topics
• Activities to increase representation
of women and people from minority
groups
• Engagement on sustainability topics
from top management
• Strong focus on HSE
• Leadership and talent development
• Increasing number of Collection (B2C)
customers express need for innovative
solutions for increase consumer
convenience
• Collaboration on technology
development and innovation
• Solutions that enable operational and
sustainability ambitions
• Solutions that enable customers to
reduce their emissions, such as lower
energy consumption
• Acceleration of actions to reduce greenhouse
gas emissions and address climate change
• Introduction of metrics to describe progress
on sustainability strategic targets
• Contribute with thought leadership and
best practice on circular economy and food
security
• Stakeholder collaboration
• Acknowledgment of the climate impact that
sits outside of scope 1+2, including limiting
business travel activities
Our response
• Engagement and dialogue with strategic
suppliers and partners
• Onboarding program for all new suppliers,
including IDD processes
• Annual physical audits of strategic suppliers
• Health and safety initiatives
• Committment to setting Science Based
Targets and Net Zero ambition by 2050
• Sustainability strategy with targets for
2030
• Performance targets on both People,
Planet and Profit
• EU taxonomy assessments
• Preparing for ESRD/CSRS, in process
of conducting a double materiality
assessment
• DE&I physical workshops and online
trainings
• TOMRA Safe program: Safe Place,
Safe People and Safe Processes
• Individual development plans and
leadership development framework
• Global hybrid working principles
• EcoVadis assessment invitation
to strategic suppliers for Food &
Recycling
• Compliance with Norwegian
Transparency Act
• Sustainability strategy and targets for
product sustainability
• Procurement compliant with REACH
and RoHS
• Resources on industry thought leadership
publicly available at website Circular Economy
Resource Hub, including whitepapers,
factsheets, podcast TOMRA Talks
• Webcast and communication materials
on reuse systems for takeaway food and
beverage packaging
• Video and social media articles on the Global
Plastics Treaty
• Updating TOMRA Travel Policy
Table 1