
per year. In 2022, there was an average of five hours of
e-learning recorded in the HR information system.
Developing leaders for the future
To meet challenging and changing environments, Wilhelmsen
is dependent on highly capable leaders.
Our leadership development journey consists of annual
learning modules for all leaders (approximately 1 000) in the
group. In 2022, the learning focused on leading change and will
in 2023 be focused on equality, diversity and inclusion.
Whistle blowing and anti-corruption
In 2022, there were 31 whistles received related to allegations
of fraud/corruption, data protection, health and safety, and
human rights related matters.
In 29 of the whistles, the reported issues have been concluded
with appropriate action taken, while two were pending a
conclusion at year end. There were no confirmed incidents of
corruption and no confirmed incidents of discrimination and
harassment. Five of the whistles were categorised as human
rights concerns.
The COVID-19 situation has also in 2022 had an impact on
compliance activities that require travel and physical presence
at various locations, such as investigations and audits. Follow up
of potential irregularities was mainly conducted by providing
guidance and instructions to local and regional resources.
As in previous years, a limited number of internal fraud cases
have been detected, as a principle such cases are reported to the
police. In February 2022, Wilhelmsen faced an external fraud
case which was reported to the police in several jurisdictions and
is on-going. Several concrete measures have been implemented
to reduce the risk of similar fraud cases, and cyber security and
fraud training programs are being reviewed and updated.
As part of opening business in new countries and/or investing
in new companies and/or merging or acquiring new businesses,
Wilhelmsen conduct country assessments and integrity due
diligence as part of the assessment. There has in 2022 been an
increase in M&A activities resulting in an extended number of
integrity due diligence assessments being conducted.
All group companies are expected to make risk assessments
and initiate mitigating actions where applicable. The board
receives a quarterly update on potential compliance issues and
awareness training and have an annual meeting dedicated to
discussing compliance, regulatory requirements etc.
To continue competence building with employees, a refresher
business standards program was rolled out in 2022 with a
100% participation rate. The program includes the areas of
anticorruption, theft and fraud, whistleblowing, competition
law and personal data protection.
HUMAN RIGHTS
The group is committed to safeguarding human rights
across all businesses, irrespective of the countries in which
they operate. In accordance with the Wilhelmsen governing
elements, all group entities and supply chain partners are
expected to comply with the same standards regarding human
rights. With more than 10 000 value chain partners including
sub agents, sub-contractors, and suppliers in often complex
and extensive supply chains, there is significant work ahead to
ensure our expectations are clear to suppliers.
Our commitment is implemented through our human rights
due diligence process developed in 2022, guided by the United
Nations Global Compact and Guiding Principles on Business
and Human Rights and the OECD Guidelines for Multinational
Enterprises. We assess our actual and potential human rights
impacts, integrate and act upon the findings, monitor progress,
track responses, and communicate how impacts are addressed.
In 2022, the group conducted 11 human rights due diligence
assessments; processed five whistles related to human rights
allegations; responded to two information requests from
stakeholders; and included human rights in supplier screenings
and assessments. The group also conducted awareness sessions
internally and developed a new supplier code of conduct which
will be released in 2023.
An account of Wilhelmsen’s human rights due diligence
pursuant to Section 4 of the Transparency Act is disclosed in
the group’s ESG report available on wilhelmsen.com.
ENVIRONMENT
The group’s ambition is to shape the maritime industry’s
transition towards net zero emissions and capitalise on green
growth. In practise, Wilhelmsen focus on greenhouse gas (GHG)
emissions; biodiversity and ecosystems, circular economy, and
green growth and decarbonisation.
When delivering full technical management, crewing and
related services for all major vessel types, Wilhelmsen is in
a good position to influence compliant, sensible, safe and
environmentally sound operations for vessel owners. The
ongoing goal is to work with customers to optimize vessel
and voyage operations, collaboration on the decarbonisation
of shipping, and development of alternative fuels including
hydrogen, ammonia, and methanol.
Operational sites and bases set environmental targets and
improvement projects based on their individual site risk
assessments. The operations of our consolidated entities are
certified according to the ISO 14001 standard. Focus areas
include energy and emissions, material inputs, water use, waste
and recycling, oil separators and tanks and chemical handling.
Activities to reduce environmental impact include the
installation of solar panels, gradual electrification of
machinery, finetuning / replacement of heating and lighting,
reuse of packaging and pallets, appropriate waste segregation,
new product offerings, and supporting infrastructure
development to contribute to the renewable energy and carbon
capture value chains.
In 2022, the group’s New Energy segment invested USD 120
million in entities related to both renewable and energy
transition segments through own ventures, and together
with partners.
Climate risk and opportunities
Wilhelmsen is exposed to physical and transition climate risks
on a general basis and related to specific group companies. The
energy transition and the decarbonisation of shipping are the
backdrop for the transition risks for the group, but also present
significant opportunities. Wilhelmsen continues to work
with partners to drive energy infrastructure transformation
and maritime decarbonisation. This includes services to the
offshore wind industry, projects related to zero emission and
autonomous vessel operation, enabling renewable energy value
chains, digital services, and carbon capture.
Group — Director’s report Wilh. Wilhelmsen Holding ASA Annual Report 2022 — Page 22