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Earnings Call

Affirm Holdings, Inc. (AFRM)

Earnings Call 2021-09-30 For: 2021-09-30
Added on April 25, 2026

Earnings Call Transcript - AFRM Q1 2022

Operator, Operator

Good afternoon, ladies and gentlemen. Thank you for standing by. Welcome to the Affirm Holdings Fiscal Year 2022 First Quarter Earnings Conference Call. At this time, all lines have been placed on mute to prevent any background noise. Following the speakers’ remarks, we'll open the lines for your questions. As a reminder, this conference call is being recorded. I would now like to turn the call over to Ron Clark, Vice President of Investor Relations to begin.

Ron Clark, Vice President of Investor Relations

Thanks, Operator. Before we begin, I'd like to remind everyone listening that today's call may contain forward-looking statements. These forward-looking statements are subject to numerous risks and uncertainties, including those set forth in our filings with the SEC, which are available on our Investor Relations website. Actual results may differ materially from any forward-looking statements we make today. These forward-looking statements speak only as of today, and the Company does not assume any obligation or intent to update them, except as required by law. In addition, today's call may include non-GAAP financial measures. These measures should be considered as a supplement to, but not as a substitute for, GAAP financial measures. Reconciliations to the most directly comparable GAAP measures can be found in today's earnings press release, which is available on our Investor Relations website. Hosting today's call are Max Levchin, Affirm's Founder and Chief Executive Officer, and Michael Linford, Affirm's Chief Financial Officer. And with that, I'd like to turn the call over to Max to begin.

Max Levchin, CEO

Welcome everyone and thanks for joining us on today's call. Q1 was yet another record quarter for Affirm as we continued to rapidly grow both sides of our network. We increased GMV to more than $2.7 billion during the period which we closed with some really great momentum. We achieved our first ever billion-dollar GMV month in September and had over 102,000 active merchants and 8.7 million active consumers at the end of the first fiscal quarter. That said, we measure Affirm's result and impact in years and decades, not months and quarters. This allows us to think strategically about delighting consumers and delivering value to our merchant partners while building an exciting brand on a foundation of trust. The seeds we planted years ago are just beginning to bear fruit. The growth of our network is accelerating and my confidence in Affirm's market position has never been stronger. Deep, tech-powered partnerships with exceptional partners form a key part of our multiyear growth strategy. These are beginning to scale up and we are continuously investing in delivering even more value for our partners with new ideas and products. Our partnership with Shopify is showing really strong signs of scale and impact. We'll touch on the exact numbers in a moment, but glance at the active merchant number to get a good sense for how that is starting to take shape. We continued to rapidly expand our partnership with Walmart. As recently announced, Affirm is providing Walmart's consumers an efficient alternative to layaway for the holiday shopping season. In November, Walmart and Affirm will be marketing together across a variety of digital and physical channels, including TV walls in over 3,900 Walmart stores. Our deep engagement with this all-important partner helped meaningfully accelerate our GMV with Walmart over the last year. We see even more opportunities to serve Walmart and its consumers in the year ahead. On the strength of our test results, we're also deepening our relationship with Amazon to help accelerate the growth of our network. Affirm will now serve as Amazon's only credit card alternative in the buy now pay later space through the next two holiday seasons in the United States. Eligible Amazon customers will have the opportunity to use Affirm at checkout on Amazon, providing them with a transparent and flexible way to pay at their own pace. Affirm will also be embedded as a payment method in Amazon Pay's Digital Wallet, and become available to all consumers and merchants that use Amazon Pay at checkout in the U.S. Finally, we continued to close, launch, and expand our enterprise partnerships, broadening our network reach. We launched American Airlines and Apple Canada, re-signed three-year deals with Priceline and Signet, launched a deeper integration with Target, which more than doubled our current Target business, and closed brand new partnerships with Newegg and Michaels. Platform and merchant partnerships and the strong growth of our consumer platform represent an incredible opportunity to expand the potential reach of our mission to hundreds of millions of people, and we are excited to bring them access to our honest financial products. On a lighter note, I'm excited to share that we've launched our consumer holiday campaign just this week. You might catch us on social media while streaming TV and on billboards in several markets. The campaign explores the stupid and stressful things that can happen around the busy holiday season, from questionable gifts through regrettable behavior, and juxtaposes that with Affirm, the smart choice for paying at your own pace with no late fees, no gotchas, and no regrets. There's a lot to be proud of this quarter and even more to be excited about in the years to come. Affirm's core strengths lie in risk management, capital markets execution, and putting our ability to solve hard technical problems toward building great products and creating consumer delight. With the context of the great unbundling of the credit card, we gave you a sneak peek into parts of our product roadmap at our Investor Forum in September. Let me update you on the progress we've made on these product hits. After being put through its paces by hundreds of Affirmers, our debit plus card is out in the wild, being further tested by consumers as we make our way through our waitlist and get it ready for gen-pop launch in the New Year. We also shipped the first version of our super app. While it's still very early days, and many versions will follow this one, I'm excited to see the meaningful increase in the consumer engagement that has already driven across products, particularly our shopping platform. Cashback rewards and crypto savings are both live in pilot mode, which you may have already seen in your app, or will soon. We also launched Affirm in Australia last week with our long-time enterprise partner Peloton. Extending our international reach by partnering with our merchants wherever they do business is an important facet of our growth strategy, and we see many more markets to come. Stay tuned. Finally, adaptive checkout, the reinvention of our core business, is fully live in the market, has delivered an over 25% conversion lift, and has already been adopted by 44% of eligible merchants. Let me go back to something I touched on briefly a moment ago. Affirm's core strength can be summed up to one thing; our extraordinary team. It's hard to overstate just how much of our success to date is rooted in the exceptional level of talent and sheer grit of our people. The key strategic insight leading to the creation of the great unbundling thesis, was the fear and loathing of the credit card by the Millennial generation as they came of age after the financial crisis. Related to this, was the dramatic rerouting of the flow of intellectual capital. In the prior decade, the best and brightest technical minds flocked to Wall Street to learn and earn. Suddenly, they craved something else professionally. They needed a mission, a chance to fix the problems of the financial system that had failed their families. Our mission is at the very core of who we are. Combined with a firm belief that any solution to societal problems must be self-sustaining and profitable to stand the test of time, it has allowed us to attract amazing talent since the very early days of Affirm, many of whom are still here today a decade later. The output of our engineering team is the key reason why we have become the partner of choice for so many giants of commerce. Our partners rely on us to show up with solutions for scale, speed, and reliability, and to work tirelessly and intelligently to deliver results. Our risk and data science teams were founded on the belief that traditional credit scoring excluded far too many people from access to credit, and the conviction that alternative data sources can be utilized in creative and compliant ways to dramatically expand this access without compromising risk performance. A very similar origin story is alive and well today in our legal and compliance team. Several of them hail from key supervising regulators like FDIC, the Fed, and the CFPB. Our commitment to winning the right way with no fine print and no late or hidden fees is what brought them to Affirm. This update will become prohibitively long if I were to properly highlight each team and their contributions to our many successes so far, so I hope you will indulge me with just one anecdote featuring a great many Affirmers. As we readied the rollout of Shop Pay Installments, powered by Affirm, in the late spring of this year, we needed a way to onboard several hundred thousand Shopify merchants. To review them for eligibility, identifying soft corner cases, and inspect them for regulatory and compliance issues. Of course, eventually this would all be done by machine learning models, examining the site content and scoring it, but to build this type of model, you need a reasonable prior knowledge from previously approved merchants and we hadn't yet accumulated enough of that at the time. At the regular reviewer capacity, merchant ops would take several months and we wanted to launch in 3 weeks. We had about 1,000 employees at the time. If a large percentage would manually review a few hundred shops each, we would be ready to launch within the time allotted and collect an excellent training set of data to build the models for automated approval. Within a day, we had organized robust online training classes for our "volunteer reviewers," a leaderboard for those competing on review productivity, and operation Shopapalooza was up and running. Execs and interns alike would finish their already busy workdays, picked up their next batch of Shopify merchant URLs and gift reviewing. Meanwhile, our machine learning team shipped new software tools every day to help automate more and more of the reviewer tasks. I maintained a respectable top 20-ish position on the productivity leaderboard, but got completely overrun by Michael and his team a few days before the wrap, only to watch him get left behind by the machine learning folks who had automated the review process after 2 weeks. We have the data, we've built the models, and we were ready to launch. It's easy to dismiss this episode as a pandemic-era, Zoom-addled startup antic, but I think it's very revealing. We have assembled perhaps the most formidable fintech team ever. And in addition to talent, even ten years in, we have maintained the startup grit and are never afraid to roll up our sleeves to achieve our goals. I want to thank Affirmers for another excellent quarter and a great beginning to an important year for our Company. It's a privilege to lead this team and an honor to work with all of you. Now, off to Michael, who will take us through the numbers.

Michael Linford, CFO

Thanks, Max. And good afternoon, everyone. Our Q1 results demonstrate the powerful impacts that our team and our investments in technology are having on our business. But before I get into the results for the quarter, I want to share some details about our expanded agreement with Amazon. Although we just announced our original relationship with Amazon at the end of August, the results we've seen have enabled us to expand beyond our task that began earlier this year. We are now ramping towards general availability, which we expect to achieve by the end of the calendar year. Our expanded agreement makes Affirm the only credit card alternative in the space in the United States through January 2023. We are also excited to announce that Affirm will be embedded as a payment method in Amazon Pay at all eligible U.S. merchants. The initial term of our amended agreement will go through January 2025. Together with a team at Amazon, we crafted an agreement that aligns our interest with equity grants tied to our growth. Amazon will receive an initial grant of 1 million penny warrant, and an additional 6 million that vest over the initial term of the contract when certain performance conditions are met. Given Amazon's massive consumer base, we expect this partnership to help create a step change in our network's scale. To ensure continued alignment on that goal, Amazon has the opportunity to vest up to an additional 15 million warrants with a $100 strike price tied to the scaling up of our user network over the next 7 years. We're excited to deepen our relationships with Amazon to deliver an exceptional consumer experience while delivering shareholder value. This deal is another proof point in our leadership as the enterprise partner of choice. Enterprises pick Affirm because we are the technology leader. And now, we have integrated relationships with partners representing approximately 60% of U.S. e-commerce. This is a big win, and we are just getting started. Now, let me turn to the quarter's results. Looking at the big picture, we continue to expand our two-sided network while delivering strong top-line growth and industry-leading unit economics. Zooming in, we scaled both our consumer and merchant networks dramatically, growing active consumers by 124% to 8.7 million, and increasing active merchants to a staggering 102,000 from just 6,500 a year ago. GMV grew 84% and revenue grew 55%, both ahead of our outlook. Excluding our largest merchant, that growth was even stronger. GMV grew 138% and revenue increased 99%. That top-line growth generated strong unit economics, with revenue less transaction costs up 103% to $112 million or 4.1% of GMV, a 38 basis-point increase. Even as we significantly grew our network, we also improved our capital efficiency, demonstrating our disciplined approach to scaling. The equity capital we used to fund our loans decreased on a dollar basis by 36% from last year to just $140 million, representing less than 3% of our $5 billion total platform portfolio. Given our strategic progress in strong Q1 results, we have raised our outlook for GMV, revenue, and revenue less transaction costs for Fiscal Year '22, which I will discuss in detail in a moment. Before I do that, let's walk through the results. Unless stated otherwise, all comparisons refer to our first fiscal quarter of '22 versus Q1 at Fiscal '21. Active consumers increased 124% to 8.7 million, which corresponds to a $1.6 million sequential increase from Q4. And over the past 2 quarters, we have added 3.3 million net new consumers to our network. One of the key drivers of the strong Q1 performance was the ramp of our partnership with Shopify, which has enabled merchants to provide consumers with a fast, seamless pay-over-time product. After making Shop Pay Installments widely available in June, we have worked closely with Shopify to drive merchant uptake and consumer adoption. As part of that effort, in the first quarter, we ran a limited time promotion for Shopify merchants to demonstrate the impact of Shop Pay Installments. The success of that promotion and the ramp of our partnership accelerated the growth of our network. While Shopify was a significant driver of user growth, we also experienced broad-base adoption across other merchants and categories. Our recently acquired Paybright in returning businesses also contributed a combined 120,000 new consumers sequentially from Q4 and 1.3 million from last year. Our partnership with Shopify also drove more than a 15-time increase in active merchants from 6,500 in the prior year to more than 102,000 in Q1. On a sequential basis, active merchants, which are calculated over a 12 trailing 12-month time frame, grew 3.5 times from the June-ending quarter. While a relatively small impact to growth, I would also note that Paybright in return, we added about 2,600 incremental merchants. Moving to GMV, we grew GMV 84% in our first quarter to over $2.7 billion, exceeding our outlook. This growth reflects traction across all products and verticals and our ability to serve a diverse set of merchants and consumers across a wide set of transaction types and sizes. Importantly, our strong growth reflects not only the new merchant partnerships we've signed but also the deep partnerships we are forging with our existing merchants. Excluding our largest merchant, our GMV with merchants that have been on Affirm's platform for 12 months or longer grew 70%, reflecting an increased share of cart within this group of merchants. We delivered triple-digit GMV growth in several categories. Our travel business grew 8-fold from last year's suppressed baseline, reaching a new high watermark. Our strong position among broad line retailers, including Walmart and Target, drove a 170% increase in GMV for this category compared to last year. The apparel category also remained a real bright spot, growing 128% year-over-year, which in our view shows the value of strong low AOV offerings when paired with high AOV products. To sum it up, the quality, depth, and breadth of our merchant partners, as well as our ability to address a wider range of transaction types, are key areas of strength for Affirm and they're delivering results. In addition to helping our integrated merchant partners drive conversion, our direct-to-consumer virtual card product also delivered triple-digit growth, growing 119%, demonstrating strong adoption of our offerings, particularly among returning consumers. We had a strong quarter outside the U.S. as our Canadian business added over $100 million of GMV. We serve a wide range of merchants and large enterprises in Canada, including Apple, which launched in the first quarter and has exceeded our expectations to date. Beyond Canada, we see a great opportunity to expand internationally by bringing our products to more of the regions that our merchant partners serve. As part of that strategy, we are excited to deepen our relationship with Peloton by launching in Australia. Our business with Peloton globally remains strong in the first quarter, with GMV more than doubling compared to the more normal quarter ending September 2019. As a reminder, in late calendar year 2020, Peloton transitioned to capturing transactions upon shipment versus authorization, which makes our Peloton GMV comparison skewed through the first half of our fiscal '22. Peloton's concentration declined to 8% of our GMV this quarter compared to 29% in the year-ago quarter. And given our strong broad-based growth, no other merchant partner accounted for more than 5% of our GMV. While we are still in the early stages of our partnership with Shopify, we are already seeing some of the trends associated with the rapid growth of our split pay offering which currently powers Shop Pay Installments. First, growth in lower AOV categories has accelerated, resulting in an expected AOV decline from $661 one year ago to $402 in Q1. Additionally, we are seeing continued growth in frequency, as transactions for active consumers rose 8% to approximately 2.3%. Finally, we expect the growth in our slip pay business, which has a generally lower merchant discount rate than our 0% APR business, to drive lower total revenue yield as a percentage of GMV, albeit with lower total transaction costs once we reach scale. Now turning to the financials. The strength in GMV helped us deliver strong Q1 revenue growth. Net revenue of $269 million grew 55% year-over-year, and also exceeded our Q1 outlook. Total network revenue grew 13%, but that figure masks much stronger underlying results. Excluding merchant fees earned from our largest merchant partner in Q1, total revenue growth was 99% and total network revenue growth was 81%. As a percentage of GMV, revenue was 10%, consistent with our outlook. The 190-basis point decline from last year was driven by the mix shift away from longer duration, 0% APR loans. On the expense side, we achieved significant leverage on transaction costs. Total transaction costs of $157 million grew 33% year-over-year, compared to revenue growth at 55%. With the mix shift I described a moment ago, loss on loan purchase commitment declined 22% while improvements in our capital program limited the growth of funding costs to 62%, despite growing liabilities we used to fund our loans by 76%. Provision for credit losses grew at 120%, driven by the provision releases in the comparable period, but also reflecting the credit loosening initiated earlier this year. Our credit outlook and position remain the same as we described in our investor forum. We expect to continue to see the impact of credit loosening, resulting in intentionally higher allowances, which in turn drive provisions for credit losses in each period. The robust top-line growth and leverage on transaction costs resulted in higher revenue, less transaction costs, which grew 103% to $112 million or 4.1% of GMV. With the strong growth in unit economics, as well as the massive opportunities we see, we are continuing to invest for the long term. As Max discussed, in Q1, we continued to invest in building our team. We were also investing in marketing to build our brand and scale our network. This resulted in higher personnel costs and stock-based compensation in technology and data analytics, as well as sales and marketing. In Q1, total operating expenses outside of transaction costs, grew to $190 million, driven by an $87 million increase in stock-based compensation, primarily due to the IPO in January. Excluding SBC, these expenses grew 125%. GAAP operating loss was $166 million compared to a loss of $33 million last year. Adjusted operating loss was $45 million in the quarter compared to an $8 million loss in the prior year. Turning to our balance sheet, we delivered another strong quarter of GMV growth while continuing to drive greater efficiency from a capital perspective. Total platform portfolio grew from $3 billion to $5 billion at the end of Q1 and we increased our overall funding capacity from $4.2 billion last year to $7.3 billion. Our disciplined approach also drove a reduction in the equity capital we used to fund our business from $220 million to just $140 million despite growing our loans in the balance sheet by more than $800 million year-over-year. Accordingly, as a percentage of total platform portfolio, equity capital required fell to an all-time low of 3% from 8% last year. Now, looking to the year ahead, we expect the strategic progress we've made in fiscal Q1, as well as the strength we are experiencing in consumer and merchant adoption to help drive even stronger results for fiscal '22. Accordingly, we are raising our outlook for the year. We now expect GMV to increase between 58% and 61% from fiscal year '21, to between $13.13 billion to $13.38 billion. We expect revenue of $1.225 to $1.250 billion representing year-over-year growth of 41% to 44%. We expect transaction costs of $645 to $655 million resulting in revenue less transaction costs of $580 to $595 million. Finally, we expect an adjusted operating loss as a percentage of total revenue up 12% to 14% as we continue to invest in the long-term growth of our business. We expect weighted average shares of approximately $290 million for the year, consistent with our prior outlook. While these financial results do not include the benefit of our recently signed partnership with Amazon, we have included the impact of any warrants previously mentioned with $1 million vesting upon signing and $6 million vesting quarterly over the three-year contractual period. And given the same trends, we are also raising our outlook for our second fiscal quarter ending December 31, 2021. We now expect GMV to grow 71% to 76% to $3.55 to $3.65 billion, total revenue of $320 to $330 million, total transaction costs of $143 million to $148 million, revenue less transaction costs of $178 million to $183 million, adjusted operating loss as a percentage of revenue of 5% to 7%, and weighted average shares outstanding of $285 million. In closing, I want to add my thanks to the Affirmers who helped deliver such strong results. Our team is the best part of my job here, and their continued ingenuity and hard work enable us to impact the lives of millions of consumers. Max and I will now open up the line for questions.

Operator, Operator

We will now begin the question-and-answer session. To join the question queue, please press star one on your telephone keypad. The first question comes from James Faucette with Morgan Stanley. Please go ahead.

James Faucette, Analyst

Thank you very much. I'm wondering, Michael, you talked about previously expanding the credit box and the benefits that you get. You seem to be repeating that. Can you just talk about how that progressed thus far and how we should anticipate that impacting things like reserves, etc. going forward? Thank you.

Michael Linford, CFO

So again, consistent with as we talked about it at the Investor Forum, we ran the business at a very tight level coming out of COVID and have been on a path, over the past year, of slowly relaxing in the credit box. We've also seen the impact of mix in our business that would show up as well, but the governor for us is always that revenue less transaction costs. We think about credit as a thing that we control and choose, not something that happens to us. That being said, we're generally very conservative in how we think about provisioning and the allowance that we maintain. We always want to be careful here and we do expect that some of that conservatism may show up in the Q2 guidance we've given for revenue less transaction costs. Where we do think that we're probably on the more conservative end of the allowance, as we sit here today.

James Faucette, Analyst

Got it. Makes sense. And then Max, I wanted to ask you. When you look at the growth in the messaging and availability of Affirm and you look at all the merchants that you're reaching now, how are you thinking about measuring that in terms of transactions per active user and how you would like to see that track, and what kind of expectations should we be having as investors? Thanks.

Max Levchin, CEO

Great question. For the time being, while I enjoy setting ambitious goals and striving to achieve them, I believe we should anticipate that the denominator will outpace the numerator. We have formed several powerful partnerships that offer significant distribution and built-in tailwinds. Regardless of how effective we are at launching products that generate high repeat usage, I suspect the growth in users will overshadow any increases in transactions per user. For some time, predicting transactions per user will be challenging, particularly with the ramp-up of platforms like Amazon and Shopify, which are still in their early stages. That said, we aim for transactions per user to trend positively as much as possible. I think a significant change is coming, and while Michael may not allow me to discuss it in detail next quarter, I hope to address it later. I believe there will be a clear distinction in the number of transactions per user between those using our Debit+ product and those who have not yet adopted it. We anticipate that our Debit+ consumers will engage with the product daily. Our goal is to encourage frequent use, similar to that of a debit card. This won't comprise our entire user base for a while, especially as it continues to grow, but we plan to highlight our most engaged users and their experiences as a key metric for us. These users are expected to demonstrate significantly higher transaction numbers.

James Faucette, Analyst

Thanks for that, Max. Thanks, Michael.

Operator, Operator

The next question comes from Bryan Keane from Deutsche Bank. Please go ahead.

Bryan Keane, Analyst

Hi everyone. Congratulations on the results and the progress. I would like to inquire about the Amazon extension; could you clarify what has changed from the previous agreement? It appears that the exclusivity lasts for one year concerning the warrants. Additionally, I am considering the timing, and it seems that the Amazon initiative will be launched this holiday season. Are we being cautious by not including it in the quarterly figures because we are unsure of its potential impact? I would appreciate some insight into that. Thank you.

Michael Linford, CFO

Thank you. So, I think we are the sole partner through January 2023. That's important and powerful. Our last 8-K, I think said very explicitly, this is a non-exclusive pilot so the most important quality to change here is Amazon had their pick obviously in partners in the space. They tested us. We passed the test. We passed with flying colors and better. And so, I think that's a very important qualitative matter here. The Amazon Pay setting is new. That was not in the last conversation, which is important for us.

Max Levchin, CEO

The competition for placement in important digital wallets is a key aspect of the evolution of payment methods, and it is vital for us to be integrated into these significant wallets. We are accelerating our efforts as we approach the holiday season, which was not clearly communicated in our previous announcement. Initially, it may have been seen as more of an aspiration than a concrete plan, but we are now prepared to actively participate this holiday season. Michael will provide more information about the financial arrangements involved.

Michael Linford, CFO

Yes, the warrants are new, meaning it's an important piece of aligning incentives. If you think about the posture of the relationship, you're dealing with someone as large and within much scale as Amazon, it's a good thing to have them invested in the outcomes that are good for you, and that's how we thought about it as we worked on that amendment. In terms of why not have it in the forecast, yes, it's exactly right. Our approach to building forecasts and giving guidance is we need to see it before we commit to it. We're just now beginning the process of fully ramping this out. Over the next couple of weeks and then throughout the rest of the holiday season, we'll have a pretty good read and be prepared to give you some pretty clear guidance coming into the next quarter.

Bryan Keane, Analyst

Excellent. And just one follow-up on the Shopify relationship. How much further do we have to go before we get to a full run rate by quarter or maybe some of the things that might happen to get us there? Obviously, it's off to a great start, but trying to figure out how much more room there is to grow, just to get to a run rate. Is that a quarter or two or is that going to be a several year process?

Max Levchin, CEO

I'll give a qualitative answer as is my custom, and Michael may or may not is going to add a little bit more. But probably the most important thing to understand about us as a Company, we don't build a thing and start selling it and roll it out, and that's it. The reason Shopify partnered with us, the reason all these great enterprises look at us and say, 'This is the right partner for us,' is because we come into a relationship with a plan to build more stuff. If you look at the pace of growth at Walmart, which has been a partner for numerous years, it's growing in an accelerating quick. It's not because somehow, things have ripened on a tree and now they're ready to pick. It's because we continued to invest in relationship and build new code. It's like the whole sort of DNA of Affirm is let's build things that help us grow faster. So, we are in control of that growth. It makes it a little harder to predict too, but if we do it right, it will accelerate. That's probably the most important takeaway. And Michael wants to commit to a forecasting schedule, but I just want to make sure that that part is clear.

Michael Linford, CFO

I would just add on the call to your comment that we're not yet fully optimized there. We're really excited with the traction that we are seeing, but there's a lot of work left to do. I think that we've got many precedents here as we think about enterprise ramps. They don't happen in weeks and months, they happen in quarters, and oftentimes even years. That's the horizon with which we're investing effort to optimize this program. So, we think there's still a lot of work to do and we're definitely not near the peak.

Bryan Keane, Analyst

Great. Thanks for the color.

Operator, Operator

The next question comes from Jason Kupferberg from Bank of America. Please go ahead.

Jason Kupferberg, Analyst

Hey, thanks, guys. Yeah. I just want to start on Amazon as well. Should we expect that you will monetize the Amazon volume more on the consumer side than the merchant side? Will these mostly be interest-bearing loans? And is there the opportunity to perhaps use the third-party manufacturer model that you used with Walmart? And then, just on the exclusivity element, was just wondering if Affirm is anyway subject to that as well in terms of doing business with any of Amazon's competitors? I didn't see anything about that in the 8-K, but I just wanted to check.

Michael Linford, CFO

Yeah. On your first question, the product that is currently live on Amazon.com is an interest-bearing product which is skewed towards consumer monetization. Although of course, we will monetize that either by keeping on the balance sheet or selling it to capital partners on a 4-12 basis. And so won't necessarily hit the interest income line on the income statement. That's the part of life today. However, we have the opportunity and desires to eventually broaden the whole portfolio for Amazon.com but also importantly, inside of Amazon Pay where that relationship is going to start with a wide set of products. As for the questions around the nature of our unique relationship, we are not obligated to not serve any partner. We generally don't agree to that in any context. I think it's very important for our network to remain open.

Jason Kupferberg, Analyst

Great. As a follow-up, I wanted to see if we could get an update on the non-Peloton GMV growth guidance for the year. I wasn't sure if all of the GMV increase is coming from the non-Peloton side. Previously, you mentioned a range of 70% to 75% for the fiscal year, and I wanted to know what that looks like now. Thanks.

Michael Linford, CFO

Yeah. We're not going to update any forward-looking number for Peloton, except to say that the Q1 results for us on Peloton did exceed our internal estimates, and there's certainly nothing that we've seen to suggest that we should be changing our outlook overall in light of where that business is at.

Operator, Operator

The next question comes from Ramsey El-Assal from Barclays. Please go ahead.

Ramsey El-Assal, Analyst

Hi. Thanks for taking my question this evening. I also wanted to ask a clarifying question on Amazon. Is the use of Affirm on the platform for baskets over $50 or for individual products on Amazon that are priced higher than $50? It's a bit of a nuance, but it actually makes a difference when we try to put pen to paper and model it out.

Max Levchin, CEO

Initially, it will be for baskets over $50. The way that integration works today is at the checkout, and as we work to enhance the presentation earlier in the funnel, that will probably be limited to a more narrow set of items.

Ramsey El-Assal, Analyst

I see. Okay. And I wanted also to ask about travel and ticketing as a percentage of total GMV. It looked like it fell this quarter to about 10% versus about 14% last quarter. I'm figuring a lot of that problem may have to do with mix and the Shopify ramp, but I'm just trying to figure out whether there's also some kind of delta impact in there. And then, what expectations around the travel recovery are included in your guidance?

Max Levchin, CEO

The travel business experienced a slight decline from the previous period, likely due to COVID, but it also exhibits strong seasonal trends that have been affected by COVID patterns. Year-on-year growth remains robust, considering the low baseline. We have been cautious not to include too much risk in our travel guidance and are not anticipating a significant resurgence in travel. Last year, we noted that a 10% contribution from travel was a good benchmark for us, and we still believe that is a reasonable estimate.

Ramsey El-Assal, Analyst

Got it. Thank you so much.

Operator, Operator

Our next question comes from Tim Chiodo from Credit Suisse. Please go ahead.

Tim Chiodo, Analyst

Thanks a lot for taking the question. I want to dig in a little bit on Shop Pay Installments, just wanted to see if you could give us some context on the pricing dynamic there. When you're offering the product into Shopify merchants, are they being presented a different price based on their size or their AOV or a specific vertical or category they're in? Are the larger Shopify merchants able to negotiate this? Just wanted to see if you could bring to life how that works. And then I have a quick follow-up also related to Shop Pay Installments.

Max Levchin, CEO

Obviously, there's quite a lot of nuances for merchants' relationship with Affirm and Shopify as they get up in scale. So generally speaking, there is a rate that merchants encounter as we bring your product to market, depending on some of the sort of the other parts of the relationship with the shop. They may or may not see changes to it, but generally speaking, it's reasonable to expect that the largest merchants on Shopify probably have a human that talks about the prices, and some of the smaller ones have a price that they can click to accept and everything.

Tim Chiodo, Analyst

Perfect. Thank you, Max. The follow-up is more around the GMV guide. I apologize if I missed it, but I know that last quarter, when you gave the initial guidance for the year, you mentioned that split pay, including the shop would be roughly 10% to 15% of the total mix of GMV. Is that still roughly the portion that we should be expecting, or did that maybe move a little higher?

Michael Linford, CFO

We're not updating the guide for that number, but what we will say is that in Q1 we were right in the middle of that range for split pay offering.

Operator, Operator

The next question comes from Andrew Jeffrey from Truist. Please go ahead.

Gus, Analyst

Hi, this is Gus, standing in for Andrew. From your perspective, is the industry shifting more towards direct integrations? Additionally, how should we interpret Mastercard's announcement today regarding their new open-loop BNPL product?

Max Levchin, CEO

Generally, it's a diverse landscape out there. If you are a platform hosting various merchants or providing services to them, like processing or other types of merchant services, those are key integration points for Affirm. You can expect us to continue in that direction. We take pride in our engineering capabilities, and when we establish partnerships, we aim to enhance efficiency, speed, and introduce new transactional features that are beneficial for both consumers and merchants. We plan to keep pursuing this strategy. Regarding MasterCard's announcement, it doesn't significantly impact us, as our strength lies in our ability to understand and leverage the nuances within transactions, thanks to our end-to-end connectivity as both issuer and acquirer. This unique position enables us to create distinctive products and services. The recent national announcement was aimed at attracting other credit issuers interested in the BNPL space, which is a positive development. Overall, shifting from revolving credit to installment loans is healthier for consumers, and I'm pleased to see Mastercard support this transition. We will continue to develop our unique offerings, and it's encouraging to observe the industry moving toward similar products.

Operator, Operator

The next question comes from Andrew Bauch from SMBC. Please go ahead.

Andrew Bauch, Analyst

Hey, guys. Thanks for taking my question. Active customer growth continues to trend pretty strongly quarter-over-quarter. So maybe I was just wondering, has anything evolved in your strategy? Still word of mouth or are you guys being a little bit more aggressive on the customer acquisition front? Thanks.

Max Levchin, CEO

The primary source of growth in our consumer base comes from our merchant partners. We've emphasized this before: our top growth strategy is to sign up the most popular and successful merchants, ensuring that both they and Affirm can thrive together. We're continuing to pursue this strategy. A significant portion of our growth budget goes into our engineering efforts. You might see us stepping outside of our usual comfort zone, as we embark on national and regional marketing campaigns, which were quite daunting for us a few years ago. Now, we're producing engaging TV commercials, and you'll see more of this approach. It's essential to teach consumers that buy now, pay later (BNPL) is accessible. Our surveys reveal that half of Americans are interested in our products, while the other half is still unaware, indicating a need for us to educate the market on how BNPL differs fundamentally from credit cards—it’s a less intimidating and more consumer-friendly option. We aim to highlight how Affirm stands out by not charging late fees and avoiding deferred interest or other hidden fees. As we've grown, we’ve partnered with many merchants, especially our enterprise partners, to promote our offerings effectively within their services. Six years ago, it would have been uncommon to see payments like ours offered with various products, such as bicycles or clothing. Now, you may encounter "buy now, pay later" options at different retailers, including those in the coffee sector, which reflects my personal interests. Every step we've taken in crafting consumer messages has expanded our marketing knowledge, allowing us to utilize our merchants' natural channels more effectively. Moving forward, expect us to invest more in these strategies because we've found them to be efficient. I don't anticipate a shift towards traditional digital acquisition methods or direct mail campaigns typical in the industry.

Michael Linford, CFO

Then I just wanted to touch upon Debit+. I was one of the lucky ones to be a part of the beta program. I noticed that that program is upwards of 0.5 million people now. I thought that number was ultimately going to be a little bit less before the end of the year. Should we take that as an indication of stronger demand for Debit+ than when you had originally anticipated, or is there some other variable that we should be considering?

Max Levchin, CEO

I was literally bracing myself for you to say something like, and then I got declined or something like that. I'm glad I use my Debit+ 4 to 5 times a day and I haven't been declined since the early alpha, but I'm still in the nightmare of being declined for a card swipe. That comes to me from my teenage years, and also in the canals of Affirm's history. So, it's hard to decide whether the pretty overwhelmingly positive support for Debit+ that we've gotten from our users is more or less than we expected. We ran another email to our entire unit base saying, hey, Debit+ is actually real. If you're on a waiting list, sit tight it's coming, and if you're not on the waiting list, maybe you should. And then it moved the waiting list itself grew by another double-digit percentage just going to string the single announcement within our own user base. So, we're going against the 0 cards, 1 year ago, so it will be infinite growth no matter how we slice it. So, I think it'll be great asking again in a few quarters how well we're doing. But all signs point to it will be good, but I will channel my inner Michael and say, put your Excel spreadsheet down and forecast nothing. We will not know what this thing will look like for a while. We're not budgeting any volume, any revenue in. It's a product that we're bringing out there because it's unique. There's really nothing like it out there forecasting into the full year. We think it's awesome. I literally swiped my card buying a bag of beans yesterday and the guy next to me in line said, whoa, that was so cool. First, on purpose, I split a transaction right in front of them on my phone and it's like, whoa man, what was that? And so, when we have a few millions of those happening, I'll be able to forecast how many more we'll have.

Michael Linford, CFO

So, sit back and enjoy the experience.

Andrew Bauch, Analyst

Yeah, thanks guys.

Max Levchin, CEO

Actually, can I ask you a question?

Andrew Bauch, Analyst

Yeah, absolutely.

Max Levchin, CEO

Are you liking the card? Do you like the card, do you like the user experience?

Andrew Bauch, Analyst

Yeah, the experiences are pretty seamless. The feature to pay back and forth is pretty intuitive and I feel like the overall smoothness of the app and moving from place to place is pretty easy.

Max Levchin, CEO

Nice. Excellent. If you're on the 1099 version, which may or may not have been pushed to you yet, you'll see like a Forex improvement in the loading speed of a transaction list on the prompting. It's really embarrassing what it was until the 1099. But once you get to 11, it'll be super-fast. Sorry.

Andrew Bauch, Analyst

I will keep on that. All right. Thanks, Max.

Max Levchin, CEO

Customer research moment.

Operator, Operator

Our last question comes from Chris Brendler from DA Davidson. Please go ahead.

Chris Brendler, Analyst

Hi, thanks for taking my question. Michael, it seems like the bigger issue, given all the success, is going to be how you fund all this growth. And I'd love to hear an update on how you're thinking about the funding picture. And also on the off-balance sheet securitizations, that tends to create some challenges, potentially, on the balance sheet, I don't see the securitization asset on there anymore. So how are you modeling that? And even as you open the credit box to it, do you expect the securitizations to be as successful as credit losses are subject to normalize? Thanks so much.

Michael Linford, CFO

Your first question first. We grew total platform portfolio by about $2 billion. We added about $820 million on the balance sheet, made up of about $1.1 billion that we securitized on the balance sheet, and about $250 million reduction in the warehouse funding, which is probably a little bit tighter even than we'd like to run it, that's what drove the really efficient equity capital required number that we posted this quarter. And of course, the rest of it grew off the balance sheet with the biggest piece being forward flow. I think that strategy is going to continue to be in play. Today, we closed another zero-coupon securitization, or 0% financing programs or securitization and continue to have real success in that market despite the rate movements and the loosening of the credit box, so we're not convinced that we're going to have a real struggle there. And yet, as we've always discussed, our approach to capital is to ensure that we've got multiple sources to fund the business and we're not going to be wed to any one funding model or lever and continue to invest in growing capacity across all of our funding types.

Chris Brendler, Analyst

What about the opportunity to grow deposits as an alternative funding source as you go? Maybe fast-forward 3 or 5 years ago, and it would be wholesale funded, obviously, so it seems like a huge opportunity and a potential solution to this problem of having too much growth.

Michael Linford, CFO

I certainly appreciate the too much growth problem. Our capital team works really hard to ensure that we've cut adequate capacity. They wake up every day ensuring that we can fund the business. Today our deposits are held by a bank, and not outsourced funding for the business. But we will always keep an eye on other alternative methods as we scale this business at a pretty rapid clip.

Operator, Operator

Ladies and gentlemen, this concludes today's call. You may disconnect your lines. Thank you for participating and have a pleasant day.