8-K

AMERICAN EXPRESS CO (AXP)

8-K 2023-10-20 For: 2023-10-20
View Original
Added on April 09, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): October 20, 2023

AMERICAN EXPRESS COMPANY

(Exact name of registrant as specified in its charter)

New York 1-7657 13-4922250
(State or other jurisdiction of incorporation) (Commission File Number) (IRS Employer Identification No.)

200 Vesey Street,

New York, New York 10285

(Address of principal executive offices and zip code)

(212) 640-2000

(Registrant's telephone number, including area code)

Not Applicable
(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered
Common Shares (par value $0.20 per Share) AXP New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02 Results of Operations and Financial Condition and Item 7.01 Regulation FD Disclosure

The following information is furnished under Item 2.02 – Results of Operations and Financial Condition and Item 7.01 – Regulation FD Disclosure:

On October 20, 2023, American Express Company (the “Company”) issued a press release regarding its financial results for the third quarter of 2023. A copy of such press release is attached to this report as Exhibit 99.1. The Company also made available additional information relating to the financial results for the third quarter of 2023. Such additional financial information is attached to this report as Exhibit 99.2.

Item 9.01    Financial Statements and Exhibits

(d) Exhibits

Exhibit Description
99.1 Press Release, dated October 20, 2023, of American Express Company regarding its financial results for the third quarter of 2023.
99.2 Additional information relating to the financial results of American Express Company for the third quarter of 2023.
104 The cover page of this Current Report on Form 8-K, formatted as inline XBRL.

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

AMERICAN EXPRESS COMPANY
(REGISTRANT)
By: /s/ Kristina V. Fink
Name:  Kristina V. Fink
Title:    Corporate Secretary

Date: October 20, 2023

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Document

EXHIBIT 99.1

NEWS RELEASE NEWS RELEASE NEWS RELEASE NEWS RELEASE

axplogo1a.jpg

Media Contacts:

Giovanna Falbo, Giovanna.Falbo@aexp.com, +1.212.640.0327

Andrew R. Johnson, Andrew.R.Johnson@aexp.com, +1.212.640.8610

Investors/Analysts Contacts:

Kartik Ramachandran, Kartik.Ramachandran@aexp.com, +1.212.640.5574

Michelle A. Scianni, Michelle.A.Scianni@aexp.com, +1.212.640.5574

AMERICAN EXPRESS REPORTS SIXTH CONSECUTIVE QUARTER OF RECORD REVENUE,

UP 13% FROM YEAR EARLIER TO $15.4 BILLION

THIRD-QUARTER EARNINGS PER SHARE ROSE 34% TO RECORD $3.30

STRONG RESULTS DRIVEN BY CONTINUED GROWTH IN CARD MEMBER SPENDING

AND BEST-IN-CLASS CREDIT PERFORMANCE

MOMENTUM SUPPORTS COMPANY'S LONG-TERM GROWTH PLAN

($ in millions, except per share amounts, and where indicated)

Quarters Ended<br>September 30, Percentage Inc/(Dec) Nine Months Ended September 30, Percentage Inc/(Dec)
2023 2022 2023
Total Network Volumes (Billions) $420.2 $394.4 7% 1,245.7 $1,139.5 9%
Total Revenues Net of Interest Expense $15,381 $13,556 13% 44,716 $38,686 16%
Total Provisions for Credit Losses $1,233 $778 58% 3,486 $1,155 #
Net Income $2,451 $1,879 30% 6,441 $5,942 8%
Diluted Earnings Per Common Share 1 $3.30 $2.47 34% 8.59 $7.77 11%
Average Diluted Common Shares Outstanding 733 749 (2)% 739 753 (2)%

All values are in US Dollars.

# - Denotes a variance of 100 percent or more.

New York – October 20, 2023 – American Express Company (NYSE: AXP) today reported third-quarter net income of $2.5 billion, or $3.30 per share, compared with net income of $1.9 billion, or $2.47 per share, a year ago.

“We reported another quarter of record revenues and earnings per share, which increased 13 percent and 34 percent, respectively, from a year earlier, reflecting the continued momentum we have built in our business over the last few years,” said Stephen J. Squeri, Chairman and CEO.

“Overall Card Member spending was strong and credit performance remained best-in-class, reflecting our premium global customer base. Total Card Member spending was up 7 percent from a year earlier on an FX-adjusted basis, with spending by our U.S. consumer Card Members up 9 percent and spending in our International Card Services segment up 15 percent on an FX-adjusted basis. Travel and Entertainment spending remained robust, increasing 13 percent on an

FX-adjusted basis. Restaurant spending was again one of our fastest-growing T&E categories, and our Resy restaurant platform continued to generate high levels of user engagement, marking another quarter of record reservations.

“The investments we have made in our value propositions are driving brand relevance across generations, with Millennial and Gen Z consumers remaining our fastest-growing consumer cohort. Spending by these customers was up 18 percent in the U.S. from a year earlier, and they accounted for more than 60 percent of all new consumer account acquisitions globally. Demand for our premium products remains high, with acquisitions on fee-based cards accounting for more than 70 percent of all new account acquisitions in the quarter.

“Based on our performance to date, we remain confident in our ability to achieve revenue growth and EPS for the full year consistent with the annual guidance we provided at the start of the year. We believe we are well positioned as we seek to achieve our long-term growth plan aspirations in 2024 and beyond in a steady-state macro environment.”

Third-quarter consolidated total revenues net of interest expense were $15.4 billion, up 13 percent from $13.6 billion a year ago. The increase was primarily driven by higher average loan volumes and increased Card Member spending.

Credit metrics remained strong in the current quarter, with net write-off and delinquency rates for total Card Member loans and receivables below pre-pandemic levels. Consolidated provisions for credit losses were $1.2 billion, compared with $778 million a year ago. The increase reflected higher net write-offs, partially offset by a lower net reserve build of $321 million, compared with a reserve build of $387 million a year ago.

Consolidated expenses were $11.0 billion, up 7 percent from $10.3 billion a year ago. The increase primarily reflected higher customer engagement costs, which were driven by higher network volumes and increased usage of travel-related benefits, partially offset by lower marketing expenses. Operating expenses also increased, primarily driven by increased compensation costs.

The consolidated effective tax rate was 20.9 percent, down from 23.6 percent a year ago, primarily reflecting discrete tax benefits in the current quarter and changes in the geographic mix of income.

U.S. Consumer Services reported third-quarter pretax income of $1.6 billion, compared with $1.3 billion a year ago.

Total revenues net of interest expense were $7.2 billion, up 16 percent from $6.2 billion a year ago. The increase was primarily driven by higher average loan volumes and increased Card Member spending.

Provisions for credit losses were $752 million, compared with $403 million a year ago. The increase reflected higher net write-offs and a higher reserve build of $279 million, compared with a reserve build of $203 million a year ago.

Total expenses were $4.9 billion, up 8 percent from $4.5 billion a year ago, primarily reflecting higher customer engagement costs, which were driven by higher network volumes and increased usage of travel-related benefits, partially offset by lower marketing expenses. Operating expenses also increased in the quarter, primarily reflecting higher service costs.

Commercial Services reported third-quarter pretax income of $852 million, compared with $774 million a year ago.

Total revenues net of interest expense were $3.7 billion, up 7 percent from $3.5 billion a year ago. The increase was driven in part by higher average loan volumes.

Provisions for credit losses were $323 million, compared with $196 million a year ago. The increase reflected higher net write-offs, partially offset by a lower net reserve build of $81 million, compared with a reserve build of $106 million a year ago.

Total expenses were $2.6 billion, up 2 percent from $2.5 billion a year ago, primarily driven by higher operating expenses, reflecting higher service costs.

International Card Services reported third-quarter pretax income of $387 million, compared with $166 million a year ago.

Total revenues net of interest expense were $2.6 billion, up 17 percent (12 percent FX-adjusted) from $2.3 billion a year ago. The increase was primarily driven by increased Card Member spending and higher card fee revenue.

Provisions for credit losses were $154 million, compared with $176 million a year ago. The decrease reflected a net reserve release of $40 million in the current quarter, compared with a reserve build of $77 million a year ago, partially offset by higher net write-offs.

Total expenses were $2.1 billion, up 10 percent from $1.9 billion a year ago, primarily reflecting higher customer engagement costs, driven by higher network volumes and increased usage of travel-related benefits, partially offset by lower marketing costs.

Global Merchant and Network Services reported third-quarter pretax income of $986 million, compared with $792 million a year ago.

Total revenues net of interest expense were $1.9 billion, up 11 percent from $1.7 billion a year ago, primarily reflecting higher merchant-related revenues.

Total expenses were $859 million, down 1 percent from $870 million a year ago, primarily reflecting lower customer engagement costs.

Corporate and Other reported a third-quarter pretax loss of $709 million, compared with a pretax loss of $582 million a year ago.

________________________________

1 Diluted earnings per common share (EPS) was reduced by the impact of (i) earnings allocated to participating share awards of $19 million and $14 million for the three months ended September 30, 2023 and 2022, respectively, and $50 million and $45 million for the nine months ended September 30, 2023 and 2022, respectively, and (ii) dividends on preferred shares of $14 million for both the three months ended September 30, 2023 and 2022, and $43 million for both the nine months ended September 30, 2023 and 2022.

As used in this release:

•Card Member spending (billed business) represents transaction volumes, including cash advances, on payment products issued by American Express.

•Customer engagement costs represent the aggregate of Card Member rewards, business development, Card Member services, and marketing expenses.

•FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translations into U.S. dollars (i.e., assumes the foreign exchange rates used to determine results for the three months ended September 30, 2023 apply to the period against which such results are being compared). FX-adjusted revenues and expenses constitute non-GAAP measures. The company believes the presentation of information on an FX-adjusted basis is helpful to investors by making it easier to compare the company’s performance in one period to that of another period without the variability caused by fluctuations in currency exchange rates.

•Network volumes represent the total of billed business and processed volumes.

•Operating expenses represent salaries and employee benefits, professional services, data processing and equipment, and other, net. Operating expenses for our reportable segments reflect both costs incurred directly within each segment, as well as allocated service costs, which primarily reflect salaries and benefits associated with our technology and customer servicing groups, and overhead expenses.

•Reserve releases and reserve builds represent the portion of the provisions for credit losses for the period related to increasing or decreasing reserves for credit losses as a result of, among other things, changes in volumes, macroeconomic outlook, portfolio composition, and credit quality of portfolios. Reserve releases represent the amount by which net write-offs exceed the provisions for credit losses. Reserve builds represent the amount by which the provisions for credit losses exceed net write-offs.

About American Express

American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on

facebook.com/americanexpress, instagram.com/americanexpress, linkedin.com/company/american-express, X.com/americanexpress, and youtube.com/americanexpress.

Key links to products, services and corporate sustainability information: personal cards, business cards and services, travel services, gift cards, prepaid cards, merchant services, Accertify, Business Blueprint, Resy, corporate card, business travel, diversity and inclusion, corporate sustainability and Environmental, Social, and Governance reports.

Source: American Express Company

Location: Global

This earnings release should be read in conjunction with the company’s statistical tables for the third quarter 2023, available on the American Express Investor Relations website at http://ir.americanexpress.com and in a Form 8-K furnished today with the Securities and Exchange Commission.

An investor conference call will be held at 8:30 a.m. (ET) today to discuss third-quarter results. Live audio and presentation slides for the investor conference call will be available to the general public on the above-mentioned American Express Investor Relations website. A replay of the conference call will be available later today at the same website address.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which are subject to risks and uncertainties. The forward-looking statements, which address American Express Company’s current expectations regarding business and financial performance, including management’s outlook for 2023 and aspirations for 2024 and beyond, among other matters, contain words such as “believe,” “expect,” “anticipate,” “intend,” “plan,” “aim,” “will,” “may,” “should,” “could,” “would,” “likely,” “continue” and similar expressions. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. The company undertakes no obligation to update or revise any forward-looking statements. Factors that could cause actual results to differ materially from these forward-looking statements, include, but are not limited to, the following:

•the company’s ability to achieve its 2023 earnings per common share (EPS) outlook and its longer-term EPS growth aspirations for 2024 and beyond, which will depend in part on revenue growth, credit performance and the effective tax rate remaining consistent with current expectations and the company’s ability to continue investing at high levels in areas that can drive sustainable growth (including its brand, value propositions, customers, colleagues, technology and coverage), controlling operating expenses, effectively managing risk and executing its share repurchase program, any of which could be impacted by, among other things, the factors identified in the subsequent paragraphs as well as the following: fiscal and monetary policies (including government shutdowns) and macroeconomic conditions, such as recession risks, effects of inflation, changes in interest rates, labor shortages and strikes or higher rates of unemployment, energy costs and the continued effects of the pandemic; geopolitical instability, including the ongoing Ukraine and Israel wars; the impact of any future contingencies, including, but not limited to, restructurings, investment gains or losses, impairments, changes in reserves, legal costs and settlements, the imposition of fines or monetary penalties and increases in Card Member remediation; issues impacting brand perceptions and the company’s reputation; impacts related to new or renegotiated cobrand and other partner agreements; and the impact of regulation and litigation, which could affect the profitability of the company’s business activities, limit the company’s ability to pursue business opportunities, require changes to business practices or alter the company’s relationships with Card Members, partners and merchants;

•the company’s ability to achieve its 2023 revenue growth outlook and its longer-term revenue growth aspirations for 2024 and beyond, and the sustainability of the company’s future growth, which could be impacted by, among other things, the factors identified above and in the subsequent paragraphs, as well as the following: spending volumes not being consistent with expectations, including T&E spend growing slower than expected, further slowing in spend by U.S. small and mid-sized enterprise or U.S. large and global corporate customers, or a general slowdown or increase in volatility in consumer and business spending volumes; the strengthening of the U.S. dollar beyond expectations; an inability to address competitive pressures, innovate and expand our products and services, leverage the advantages of the company’s differentiated business model and implement strategies and business initiatives, including within the premium consumer space, commercial payments and the global merchant network; the effects of the end of the moratorium on student loan repayments; the impact of the decommissioning of one of the company’s alternative payment solutions; and merchant discount rates changing by a greater or lesser amount than expected;

•net card fees not performing consistently with expectations, which could be impacted by, among other things, a deterioration in macroeconomic conditions impacting the ability and desire of Card Members to pay card fees;

higher Card Member attrition rates; the pace of Card Member acquisition activity, particularly with respect to fee-based products; and the company’s inability to address competitive pressures, develop attractive value propositions and implement its strategy of refreshing card products and enhancing benefits and services;

•net interest income, the effects of interest rates and the growth rate of loans and Card Member receivables outstanding, and the portion of which that is interest bearing, being higher or lower than expectations, which could be impacted by, among other things, the behavior and financial strength of Card Members and their actual spending, borrowing and paydown patterns; the company’s ability to effectively manage risk and enhance Card Member value propositions; changes in benchmark interest rates, including where such changes affect the company’s assets or liabilities differently than expected; changes in capital and credit market conditions and the availability and cost of capital; credit actions, including line size and other adjustments to credit availability; the yield on Card Member loans not remaining consistent with current expectations; the company’s deposit levels or the interest rates it offers on deposits changing from current expectations; and the effectiveness of the company’s strategies to capture a greater share of existing Card Members’ spending and borrowings, and attract new, and retain existing, customers;

•future credit performance, the level of future delinquency, reserve and write-off rates and the amount and timing of future reserve builds and releases, which will depend in part on macroeconomic factors such as unemployment rates, GDP and the volume of bankruptcies; the ability and willingness of Card Members to pay amounts owed to the company; changes in consumer behavior that affect loan and receivable balances (such as paydown and revolve rates); the credit profiles of new customers acquired; the enrollment in, and effectiveness of, financial relief programs and the performance of accounts as they exit from such programs; collections capabilities and recoveries of previously written-off loans and receivables; and governmental actions providing forms of relief with respect to certain loans and fees, and the termination of such actions;

•the actual amount to be spent on Card Member rewards and services and business development, and the relationship of these variable customer engagement costs to revenues, which could be impacted by continued changes in macroeconomic conditions and Card Member behavior as it relates to their spending patterns (including the level of spend in bonus categories), the redemption of rewards and offers (including travel redemptions) and usage of travel-related benefits; the costs related to reward point redemptions; further enhancements to product benefits to make them attractive to Card Members and prospective customers, potentially in a manner that is not cost effective; new and renegotiated contractual obligations with business partners; and the pace and cost of the expansion of the company’s global lounge collection;

•the actual amount the company spends on marketing in 2023 and beyond, which will be based in part on continued changes in the macroeconomic and competitive environment and business performance; management’s decisions regarding the timing of spending on marketing and the effectiveness of management’s investment optimization process, management’s identification and assessment of attractive investment opportunities and the receptivity of Card Members and prospective customers to advertising and customer acquisition initiatives; the company’s ability to realize marketing efficiencies, optimize investment spending and drive increases in revenue; and the company’s ability to balance expense control and investments in the business;

•the company’s ability to control operating expenses, including relative to future revenue growth, and the actual amount spent on operating expenses in 2023 and beyond, which could be impacted by, among other things, salary and benefit expenses to attract and retain talent; a persistent inflationary environment; the company’s ability to realize operational efficiencies, including through automation; management’s decision to increase or decrease spending in such areas as technology, business and product development, sales force, premium servicing and digital capabilities depending on overall business performance; the company’s ability to innovate efficient channels of customer interactions and the willingness of Card Members to self-service and address issues through digital channels; restructuring activity; supply chain issues; fraud costs; compliance expenses or consulting, legal and other professional services fees, including as a result of litigation or internal and regulatory reviews; regulatory assessments; the level of M&A activity and related expenses; information or cyber security incidents; the payment of fines, penalties, disgorgement, restitution, non-income tax assessments and litigation-related settlements; the performance of Amex Ventures and other of the company’s investments; impairments of goodwill or other assets; and the impact of changes in foreign currency exchange rates on costs;

•the company’s tax rate not remaining consistent with expectations, which could be impacted by, among other things, further changes in tax laws and regulation, the company’s geographic mix of income, unfavorable tax audits and other unanticipated tax items;

•changes affecting the company’s plans regarding the return of capital to shareholders, which will depend on factors such as the company’s capital levels and regulatory capital ratios; changes in the stress testing and capital planning process and new rulemakings and guidance from the Federal Reserve and other banking regulators, including changes to regulatory capital requirements, such as final rules resulting from the Basel III rule proposal; results of operations and financial condition; credit ratings and rating agency considerations; and the economic environment and market conditions in any given period;

•changes in the substantial and increasing worldwide competition in the payments industry, including competitive pressure that may materially impact the prices charged to merchants that accept American Express cards, the desirability of the company’s premium card products, competition for new and existing cobrand relationships, competition from new and non-traditional competitors and the success of marketing, promotion and rewards programs;

•a failure in or breach of the company’s operational or security systems, processes or infrastructure, or those of third parties, including as a result of cyberattacks, which could compromise the confidentiality, integrity, privacy and/or security of data, disrupt the company’s operations, reduce the use and acceptance of American Express cards and lead to regulatory scrutiny, litigation, remediation and response costs, and reputational harm;

•legal and regulatory developments, which could affect the profitability of the company’s business activities; limit the company’s ability to pursue business opportunities or conduct business in certain jurisdictions; require changes to business practices or alter the company’s relationships with Card Members, partners, merchants and other third parties, including its ability to continue certain cobrand relationships in the EU; exert further pressure on merchant discount rates and the company’s GNS business; result in increased costs related to regulatory oversight, litigation-related settlements, judgments or expenses, restitution to Card Members or the imposition of fines or monetary penalties; materially affect capital or liquidity requirements, results of operations or ability to pay dividends; or result in harm to the American Express brand; and

•factors beyond the company’s control such as further escalations of the Ukraine and Israel wars and other military conflicts, adverse developments affecting third parties, including other financial institutions, the severity and contagiousness of new COVID-19 variants, severe weather conditions, natural disasters, power loss, disruptions in telecommunications, terrorism and other catastrophic events, any of which could significantly affect demand for and spending on American Express cards, delinquency rates, loan and receivable balances, deposit levels and other aspects of the company’s business and results of operations or disrupt its global network systems and ability to process transactions.

A further description of these uncertainties and other risks can be found in American Express Company’s Annual Report on Form 10-K for the year ended December 31, 2022, Quarterly Reports on Form 10-Q for the quarters ended March 31 and June 30, 2023 and the company’s other reports filed with the Securities and Exchange Commission.

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Document

Exhibit 99.2

American Express Company (Preliminary)
Consolidated Statements of Income
(Millions, except percentages and per share amounts)
Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
Non-interest revenues
Discount revenue $ 8,408 $ 8,481 $ 7,947 $ 8,183 $ 7,848 7 $ 24,836 $ 22,556 10
Net card fees 1,846 1,789 1,713 1,625 1,541 20 5,348 4,445 20
Service fees and other revenue 1,261 1,232 1,218 1,181 1,169 8 3,711 3,340 11
Processed revenue 424 447 420 429 420 1 1,291 1,208 7
Total non-interest revenues 11,939 11,949 11,298 11,418 10,978 9 35,186 31,549 12
Interest income
Interest on loans 4,635 4,213 3,939 3,623 3,164 46 12,787 8,344 53
Interest and dividends on investment securities 33 34 30 34 27 22 97 62 56
Deposits with banks and other 572 528 447 308 183 # 1,547 287 #
Total interest income 5,240 4,775 4,416 3,965 3,374 55 14,431 8,693 66
Interest expense
Deposits 1,290 1,196 994 778 440 # 3,480 749 #
Long-term debt and other 508 474 439 429 356 43 1,421 807 76
Total interest expense 1,798 1,670 1,433 1,207 796 # 4,901 1,556 #
Net interest income 3,442 3,105 2,983 2,758 2,578 34 9,530 7,137 34
Total revenues net of interest expense 15,381 15,054 14,281 14,176 13,556 13 44,716 38,686 16
Provisions for credit losses
Card Member receivables 206 230 222 244 165 25 658 383 72
Card Member loans 982 923 786 757 596 65 2,691 757 #
Other 45 45 47 26 17 # 137 15 #
Total provisions for credit losses 1,233 1,198 1,055 1,027 778 58 3,486 1,155 #
Total revenues net of interest expense after provisions for credit losses 14,148 13,856 13,226 13,149 12,778 11 41,230 37,531 10
Expenses
Card Member rewards 3,794 3,956 3,766 3,729 3,571 6 11,516 10,273 12
Business development 1,393 1,388 1,393 1,302 1,194 17 4,174 3,641 15
Card Member services 973 949 983 881 774 26 2,905 2,078 40
Marketing 1,236 1,408 1,341 1,274 1,458 (15) 3,985 4,184 (5)
Salaries and employee benefits 2,047 1,875 2,014 2,034 1,748 17 5,936 5,218 14
Professional services 477 467 440 601 500 (5) 1,384 1,473 (6)
Data processing and equipment 704 677 660 732 651 8 2,041 1,874 9
Other, net 424 402 462 725 423 1,288 1,076 20
Total expenses 11,048 11,122 11,059 11,278 10,319 7 33,229 29,817 11
Pretax income 3,100 2,734 2,167 1,871 2,459 26 8,001 7,714 4
Income tax provision 649 560 351 299 580 12 1,560 1,772 (12)
Net income $ 2,451 $ 2,174 $ 1,816 $ 1,572 $ 1,879 30 $ 6,441 $ 5,942 8
Net income attributable to common shareholders (A) $ 2,418 $ 2,142 $ 1,788 $ 1,546 $ 1,851 31 $ 6,348 $ 5,854 8
Effective tax rate 20.9 % 20.5 % 16.2 % 16.0 % 23.6 % 19.5 % 23.0 %
Earnings Per Common Share
Basic
Net income attributable to common shareholders $ 3.30 $ 2.89 $ 2.41 $ 2.08 $ 2.47 34 $ 8.60 $ 7.78 11
Average common shares outstanding 732 740 743 745 748 (2) 738 752 (2)
Diluted
Net income attributable to common shareholders $ 3.30 $ 2.89 $ 2.40 $ 2.07 $ 2.47 34 $ 8.59 $ 7.77 11
Average common shares outstanding 733 741 744 746 749 (2) 739 753 (2)
Cash dividends declared per common share $ 0.60 $ 0.60 $ 0.60 $ 0.52 $ 0.52 15 $ 1.80 $ 1.56 15
# - Denotes a variance of 100 percent or more.

See Appendix III for footnote references

1

American Express Company (Preliminary)
Consolidated Balance Sheets and Related Statistical Information
(Billions, except percentages, per share amounts and where indicated) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Assets
Cash & cash equivalents $ 44 $ 43 $ 41 $ 34 $ 31 42
Card Member receivables, less reserves 59 58 57 57 55 7
Card Member loans, less reserves 113 110 105 104 96 18
Investment securities 3 4 4 5 5 (40)
Other (B) 32 30 29 28 28 14
Total assets $ 251 $ 245 $ 236 $ 228 $ 215 17
Liabilities and Shareholders' Equity
Customer deposits $ 124 $ 123 $ 121 $ 110 $ 103 20
Short-term borrowings 2 2 2 1 2
Long-term debt 46 47 41 43 42 10
Other (B) 52 46 46 49 44 18
Total liabilities 224 218 210 203 191 17
Shareholders' Equity 27 27 26 25 24 13
Total liabilities and shareholders' equity $ 251 $ 245 $ 236 $ 228 $ 215 17
Return on average equity (C) 36.3 % 33.0 % 28.7 % 32.3 % 31.9 %
Return on average common equity (C) 38.0 % 34.6 % 30.1 % 34.1 % 33.6 %
Book value per common share (dollars) $ 35.32 $ 34.11 $ 32.84 $ 31.12 $ 29.92 18

See Appendix III for footnote references

2

American Express Company (Preliminary)
Consolidated Capital
Q2'23 Q1'23 Q4'22 Q3'22
--- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Shares Outstanding (in millions)
Beginning of period 743 743 747 751
Repurchase of common shares (7) (1) (4) (4)
Net impact of employee benefit plans and others 1
End of period 736 743 743 747
Risk-Based Capital Ratios - Basel III ( in billions)
Common Equity Tier 1/Risk Weighted Assets (RWA) % 10.6 % 10.6 % 10.3 % 10.6 %
Tier 1 % 11.4 % 11.4 % 11.1 % 11.5 %
Total % 13.1 % 13.1 % 12.8 % 13.3 %
Common Equity Tier 1 22.5 $ 21.8 $ 21.1 $ 20.0 $ 19.3
Tier 1 Capital 24.0 $ 23.4 $ 22.7 $ 21.6 $ 20.9
Tier 2 Capital 4.0 $ 3.4 $ 3.3 $ 3.3 $ 3.2
Total Capital 28.0 $ 26.8 $ 26.0 $ 24.9 $ 24.1
RWA 209.4 $ 205.3 $ 198.7 $ 194.4 $ 181.7
Tier 1 Leverage % 9.9 % 10.0 % 9.9 % 10.1 %
Average Total Assets to calculate the Tier 1 Leverage Ratio (D) 240.9 $ 237.0 $ 226.1 $ 218.6 $ 207.6

All values are in US Dollars.

See Appendix III for footnote references

3

American Express Company (Preliminary)
Selected Card Related Statistical Information
(Billions, except percentages and where indicated) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Network volumes (E) $ 420.2 $ 426.6 $ 398.9 $ 413.3 $ 394.4 7 $ 1,245.7 $ 1,139.5 9
Billed business (E) $ 366.2 $ 368.1 $ 345.5 $ 357.4 $ 339.0 8 $ 1,079.8 $ 980.9 10
Processed volumes (E) $ 54.0 $ 58.5 $ 53.4 $ 55.9 $ 55.4 (3) $ 165.9 $ 158.6 5
Card Member loans $ 118.0 $ 114.6 $ 109.1 $ 108.0 $ 99.0 19 $ 118.0 $ 99.0 19
Cards-in-force (millions) (F) 138.2 137.9 135.7 133.3 131.4 5 138.2 131.4 5
Proprietary cards-in-force 79.6 79.3 78.0 76.7 75.6 5 79.6 75.6 5
Basic cards-in-force (millions) (F) 115.9 116.0 113.7 111.5 109.9 5 115.9 109.9 5
Proprietary basic cards-in-force 61.2 61.0 60.1 59.1 58.2 5 61.2 58.2 5
Average proprietary basic Card Member spending (dollars) $ 6,000 $ 6,075 $ 5,792 $ 6,087 $ 5,886 2 $ 17,879 $ 17,399 3
Average fee per card (dollars) (G) $ 93 $ 91 $ 88 $ 85 $ 82 13 $ 91 $ 81 12

See Appendix III for footnote references

4

American Express Company (Preliminary)
Network Volumes Related Growth YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- ---
Reported FX-Adjusted (H) Reported FX-Adjusted (H)
Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YTD'23 YTD'23
Network volumes (E) 7% 8% 14% 12% 19% 6% 9% 16% 16% 23% 9% 10%
Billed business (E) 8 8 15 13 21 7 8 16 15 24 10 10
U.S. Consumer Services 9 10 16 15 22 n/a n/a n/a n/a n/a 12 n/a
Commercial Services 1 2 10 11 20 1 2 10 11 20 4 4
International Card Services 18 15 21 14 21 15 17 29 26 37 18 20
Processed volumes (E) (3) 9 8 8 10 (1) 13 15 17 19 5 9
Merchant industry billed business
Goods & Services (G&S) spend (73% of Q3'23 worldwide billed business) 6 6 8 7 13 6 6 9 10 16 7 7
T&E spend (27% of Q3'23 worldwide billed business) 13 14 37 34 52 13 14 39 38 57 20 21
Airline spend (6% of Q3'23 worldwide billed business) 13 12 57 62 # 12 12 60 67 # 25 25
# - Denotes a variance of 100 percent or more.

See Appendix III for footnote references

5

American Express Company (Preliminary)
Selected Credit Related Statistical Information
Card Member Loans and Card Member Receivables
(Billions, except percentages and where indicated) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Card Member loans and receivables
Net write-off rate (principal, interest and fees) (J) 2.0 % 2.0 % 1.7 % 1.3 % 1.0 % 1.9 % 0.9 %
Net write-off rate (principal only) (J)(L) 1.8 % 1.8 % 1.6 % 1.2 % 0.9 % 1.7 % 0.8 %
30+ days past due as a % of total (L) 1.2 % 1.2 % 1.2 % 1.1 % 0.9 % 1.2 % 0.9 %
Card Member loans
Total Card Member loans $ 118.0 $ 114.6 $ 109.1 $ 108.0 $ 99.0 19 $ 118.0 $ 99.0 19
Credit loss reserves (millions)
Beginning balance $ 4,390 $ 4,053 $ 3,747 $ 3,319 $ 2,997 46 $ 3,747 $ 3,305 13
Provisions - principal, interest and fees 982 923 786 757 596 65 2,691 757 #
Net write-offs - principal less recoveries (525) (490) (397) (277) (203) # (1,412) (560) #
Net write-offs - interest and fees less recoveries (114) (107) (89) (68) (56) # (310) (161) 93
Other (I) (12) 11 6 16 (15) (20) 5 (22) #
Ending balance $ 4,721 $ 4,390 $ 4,053 $ 3,747 $ 3,319 42 $ 4,721 $ 3,319 42
% of loans 4.0 % 3.8 % 3.7 % 3.5 % 3.4 % 4.0 % 3.4 %
% of past due 316 % 336 % 330 % 348 % 393 % 316 % 393 %
Average loans $ 116.6 $ 112.4 $ 107.7 $ 103.9 $ 97.7 19 $ 112.4 $ 92.3 22
Net write-off rate (principal, interest and fees) (J) (L) 2.2 % 2.1 % 1.8 % 1.3 % 1.1 % 2.0 % 1.0 %
Net write-off rate (principal only) (J) (L) 1.8 % 1.7 % 1.5 % 1.1 % 0.8 % 1.7 % 0.8 %
30+ days past due as a % of total (L) 1.3 % 1.1 % 1.1 % 1.0 % 0.9 % 1.3 % 0.9 %
Net interest income divided by average Card Member loans (K) 11.7 % 11.1 % 11.2 % 10.5 % 10.5 % 11.3 % 10.3 %
Net interest yield on average Card Member loans (K) 11.7 % 11.2 % 11.3 % 10.8 % 10.8 % 11.4 % 10.6 %
Card Member receivables
Total Card Member receivables $ 58.8 $ 58.2 $ 57.5 $ 57.6 $ 55.3 6 $ 58.8 $ 55.3 6
Credit loss reserves (millions)
Beginning balance $ 210 $ 223 $ 229 $ 159 $ 119 76 $ 229 $ 64 #
Provisions - principal and fees 206 230 222 244 165 25 658 383 72
Net write-offs - principal and fees less recoveries (241) (243) (230) (178) (122) 98 (714) (284) #
Other (I) (1) 2 4 (3) (67) 1 (4) #
Ending balance $ 174 $ 210 $ 223 $ 229 $ 159 9 $ 174 $ 159 9
% of receivables 0.3 % 0.4 % 0.4 % 0.4 % 0.3 % 0.3 % 0.3 %
Net write-off rate (principal and fees) (J) 1.7 % 1.7 % 1.6 % 1.3 % 0.9 % 1.7 % 0.7 %
Net write-off rate (principal only) (J)(L) 1.9 % 1.9 % 1.9 % 1.4 % 1.0 % 1.9 % 0.8 %
30+ days past due as a % of total (L) 1.1 % 1.2 % 1.4 % 1.3 % 1.1 % 1.1 % 1.1 % # - Denotes a variance of 100 percent or more.
---

See Appendix III for footnote references

6

American Express Company (Preliminary)
Selected Credit Related Statistical Information
Other Loans and Other Receivables
(Billions, except percentages and where indicated) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Other loans (B)
Total other loans $ 6.6 $ 6.3 $ 5.9 $ 5.4 $ 4.8 38 $ 6.6 $ 4.8 38
Credit loss reserves (millions)
Beginning balance $ 98 $ 83 $ 59 $ 46 $ 38 # $ 59 $ 52 13
Provisions 39 43 40 23 14 # 122 6 #
Net write-offs (29) (28) (16) (10) (6) # (73) (12) #
Other (I)
Ending balance $ 108 $ 98 $ 83 $ 59 $ 46 # $ 108 $ 46 #
% of other loans 1.6 % 1.6 % 1.4 % 1.1 % 1.0 % 1.6 % 1.0 %
Other receivables (B)
Total other receivables $ 4.4 $ 3.1 $ 3.0 $ 3.1 $ 3.0 47 $ 4.4 $ 3.0 47
Credit loss reserves (millions)
Beginning balance $ 24 $ 25 $ 22 $ 22 $ 23 4 $ 22 $ 25 (12)
Provisions 6 2 7 3 3 # 15 9 67
Net write-offs (3) (3) (3) (2) (4) (25) (10) (13) (23)
Other (I) (1) (1) 1 #
Ending balance $ 27 $ 24 $ 25 $ 22 $ 22 23 $ 27 $ 22 23
% of other receivables 0.6 % 0.8 % 0.8 % 0.7 % 0.7 % 0.6 % 0.7 % # - Denotes a variance of 100 percent or more.
---

See Appendix III for footnote references

7

American Express Company (Preliminary)
Selected Income Statement Information by Segment
(Millions) U.S. Consumer Services<br>(USCS) Commercial Services<br>(CS) International Card Services<br>(ICS) Global Merchant and Network Services<br>(GMNS) Corporate and Other Consolidated
--- --- --- --- --- --- --- --- --- --- --- --- ---
Q3'23
Non-interest revenues $ 4,680 $ 3,257 $ 2,390 $ 1,656 $ (44) $ 11,939
Interest income 3,228 881 538 14 579 5,240
Interest expense 700 391 285 (181) 603 1,798
Total revenues net of interest expense 7,208 3,747 2,643 1,851 (68) 15,381
Total provisions for credit losses 752 323 154 6 (2) 1,233
Total revenues net of interest expense after provisions for credit losses 6,456 3,424 2,489 1,845 (66) 14,148
Total expenses 4,872 2,572 2,102 859 643 11,048
Pretax income (loss) $ 1,584 $ 852 $ 387 $ 986 $ (709) $ 3,100
Q3'22
Non-interest revenues $ 4,233 $ 3,145 $ 2,066 $ 1,562 $ (28) $ 10,978
Interest income 2,251 552 364 6 201 3,374
Interest expense 274 201 178 (97) 240 796
Total revenues net of interest expense 6,210 3,496 2,252 1,665 (67) 13,556
Total provisions for credit losses 403 196 176 3 778
Total revenues net of interest expense after provisions for credit losses 5,807 3,300 2,076 1,662 (67) 12,778
Total expenses 4,498 2,526 1,910 870 515 10,319
Pretax income (loss) $ 1,309 $ 774 $ 166 $ 792 $ (582) $ 2,459
YOY % change
Non-interest revenues 11 4 16 6 (57) 9
Interest income 43 60 48 # # 55
Interest expense # 95 60 (87) # #
Total revenues net of interest expense 16 7 17 11 (1) 13
Total provisions for credit losses 87 65 (13) # 58
Total revenues net of interest expense after provisions for credit losses 11 4 20 11 1 11
Total expenses 8 2 10 (1) 25 7
Pretax income (loss) 21 10 # 24 (22) 26 # - Denotes a variance of 100 percent or more.
---

See Appendix III for footnote references

8

U.S. Consumer Services (Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Non-interest revenues $ 4,680 $ 4,643 $ 4,359 $ 4,416 $ 4,233 11 $ 13,682 $ 12,024 14
Interest income 3,228 2,934 2,775 2,577 2,251 43 8,937 5,880 52
Interest expense 700 647 551 470 274 # 1,898 513 #
Net interest income 2,528 2,287 2,224 2,107 1,977 28 7,039 5,367 31
Total revenues net of interest expense 7,208 6,930 6,583 6,523 6,210 16 20,721 17,391 19
Total provisions for credit losses 752 659 584 542 403 87 1,995 479 #
Total revenues net of interest expense after provisions for credit losses 6,456 6,271 5,999 5,981 5,807 11 18,726 16,912 11
Total expenses 4,872 5,021 4,869 4,695 4,498 8 14,762 12,798 15
Pretax segment income $ 1,584 $ 1,250 $ 1,130 $ 1,286 $ 1,309 21 $ 3,964 $ 4,114 (4)
(Billions, except percentages and where indicated)
Billed business (E) $ 153.5 $ 155.4 $ 142.3 $ 148.9 $ 140.3 9 $ 451.1 $ 404.1 12
Proprietary cards-in-force (millions) (F) 43.4 43.2 42.4 41.7 41.2 5 43.4 41.2 5
Proprietary basic cards-in-force (millions) (F) 30.4 30.2 29.7 29.2 28.9 5 30.4 28.9 5
Average proprietary basic Card Member spending (dollars) $ 5,062 $ 5,181 $ 4,822 $ 5,116 $ 4,908 3 $ 15,072 $ 14,387 5
Segment assets $ 98.2 $ 94.9 $ 90.6 $ 94.4 $ 84.8 16 $ 98.2 $ 84.8 16
Card Member loans
Total loans $ 77.7 $ 75.6 $ 72.0 $ 72.7 $ 66.3 17 $ 77.7 $ 66.3 17
Average loans $ 77.1 $ 74.2 $ 71.6 $ 69.4 $ 65.3 18 $ 74.4 $ 61.7 21
Net write-off rate (principal, interest and fees) (J) 2.2 % 2.1 % 1.9 % 1.3 % 1.1 % 2.0 % 1.1 %
Net write-off rate (principal only) (J) 1.7 % 1.7 % 1.5 % 1.1 % 0.8 % 1.6 % 0.8 %
30+ days past due as a % of total 1.3 % 1.1 % 1.1 % 1.0 % 0.9 % 1.3 % 0.9 %
Net interest income divided by average Card Member loans (K) 13.0 % 12.4 % 12.6 % 12.0 % 12.0 % 12.6 % 11.6 %
Net interest yield on average Card Member loans (K) 12.7 % 12.1 % 12.3 % 11.9 % 11.9 % 12.4 % 11.5 %
Card Member receivables
Total receivables $ 13.2 $ 13.7 $ 13.3 $ 14.3 $ 13.2 $ 13.2 $ 13.2
Net write-off rate (principal and fees) (J) 1.3 % 1.3 % 1.3 % 1.0 % 0.6 % 1.3 % 0.5 %
Net write-off rate (principal only) (J) 1.2 % 1.2 % 1.2 % 0.9 % 0.6 % 1.2 % 0.4 %
30+ days past due as a % of total 0.9 % 0.8 % 1.0 % 0.9 % 0.9 % 0.9 % 0.9 % # - Denotes a variance of 100 percent or more.
---

See Appendix III for footnote references

9

Commercial Services (Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages)
Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
Non-interest revenues $ 3,257 $ 3,301 $ 3,107 $ 3,210 $ 3,145 4 $ 9,665 $ 8,986 8
Interest income 881 792 706 635 552 60 2,379 1,435 66
Interest expense 391 364 321 288 201 95 1,076 409 #
Net interest income 490 428 385 347 351 40 1,303 1,026 27
Total revenues net of interest expense 3,747 3,729 3,492 3,557 3,496 7 10,968 10,012 10
Total provisions for credit losses 323 339 283 271 196 65 945 294 #
Total revenues net of interest expense after provisions for credit losses 3,424 3,390 3,209 3,286 3,300 4 10,023 9,718 3
Total expenses 2,572 2,677 2,579 2,739 2,526 2 7,828 7,385 6
Pretax segment income $ 852 $ 713 $ 630 $ 547 $ 774 10 $ 2,195 $ 2,333 (6)
(Billions, except percentages and where indicated)
Billed business (E) $ 129.5 $ 130.2 $ 125.0 $ 130.5 $ 127.6 1 $ 384.7 $ 369.0 4
Proprietary cards-in-force (millions) (F) 15.4 15.4 15.2 14.9 14.6 5 15.4 14.6 5
Average proprietary basic Card Member spending (dollars) $ 8,434 $ 8,490 $ 8,283 $ 8,816 $ 8,848 (5) $ 25,234 $ 26,377 (4)
Segment assets $ 56.6 $ 54.3 $ 53.8 $ 51.4 $ 51.3 10 $ 56.6 $ 51.3 10
Card Member loans
Total loans $ 25.2 $ 23.8 $ 23.1 $ 21.4 $ 20.7 22 $ 25.2 $ 20.7 22
Average loans $ 24.4 $ 23.5 $ 22.1 $ 21.2 $ 20.1 21 $ 23.3 $ 18.7 25
Net write-off rate (principal, interest and fees) (J) 2.0 % 1.9 % 1.4 % 1.1 % 0.8 % 1.8 % 0.8 %
Net write-off rate (principal only) (J) 1.8 % 1.6 % 1.2 % 0.9 % 0.7 % 1.5 % 0.6 %
30+ days past due as a % of total 1.2 % 1.2 % 1.1 % 0.9 % 0.7 % 1.2 % 0.7 %
Net interest income divided by average Card Member loans (K) 8.0 % 7.3 % 7.1 % 6.5 % 6.9 % 7.5 % 7.4 %
Net interest yield on average Card Member loans (K) 10.1 % 9.6 % 9.4 % 8.9 % 8.9 % 9.7 % 8.9 %
Card Member receivables
Total receivables $ 28.3 $ 27.2 $ 27.5 $ 26.9 $ 27.6 3 $ 28.3 $ 27.6 3
Net write-off rate (principal and fees) (J) 1.5 % 1.5 % 1.5 % 1.1 % 0.7 % 1.5 % 0.6 %
Net write-off rate (principal only) - small business (J) 2.1 % 2.1 % 2.1 % 1.5 % 0.9 % 2.1 % 0.7 %
30+ days past due as a % of total - small business 1.4 % 1.7 % 1.8 % 1.6 % 1.4 % 1.4 % 1.4 %
90+ days past billing as a % of total - corporate 0.4 % 0.5 % 0.5 % 0.6 % 0.6 % 0.4 % 0.6 %
# - Denotes a variance of 100 percent or more.

See Appendix III for footnote references

10

International Card Services (Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Non-interest revenues $ 2,390 $ 2,349 $ 2,267 $ 2,197 $ 2,066 16 $ 7,006 $ 6,065 16
Interest income 538 497 467 418 364 48 1,502 1,035 45
Interest expense 285 261 224 209 178 60 770 445 73
Net interest income 253 236 243 209 186 36 732 590 24
Total revenues net of interest expense 2,643 2,585 2,510 2,406 2,252 17 7,738 6,655 16
Total provisions for credit losses 154 198 181 210 176 (13) 533 374 43
Total revenues net of interest expense after provisions for credit losses 2,489 2,387 2,329 2,196 2,076 20 7,205 6,281 15
Total expenses 2,102 2,134 2,140 2,211 1,910 10 6,376 5,688 12
Pretax segment income (loss) $ 387 $ 253 $ 189 $ (15) $ 166 # $ 829 $ 593 40
(Billions, except percentages and where indicated)
Billed business (E) $ 82.7 $ 81.8 $ 76.9 $ 77.1 $ 70.2 18 $ 241.4 $ 204.5 18
Proprietary cards-in-force (millions) (F) 20.8 20.7 20.4 20.1 19.8 5 20.8 19.8 5
Proprietary basic cards-in-force (millions) (F) 15.4 15.4 15.2 14.9 14.7 5 15.4 14.7 5
Average proprietary basic Card Member spending (dollars) $ 5,382 $ 5,360 $ 5,110 $ 5,207 $ 4,824 12 $ 15,861 $ 14,300 11
Segment assets $ 38.6 $ 38.2 $ 36.3 $ 36.9 $ 32.9 17 $ 38.6 $ 32.9 17
Card Member loans - consumer and small business
Total loans $ 15.1 $ 15.2 $ 14.0 $ 13.8 $ 12.0 26 $ 15.1 $ 12.0 26
Average loans $ 15.1 $ 14.7 $ 13.9 $ 13.2 $ 12.3 23 $ 14.6 $ 11.9 23
Net write-off rate (principal, interest and fees) (J) 2.6 % 2.8 % 2.1 % 1.7 % 1.4 % 2.5 % 1.3 %
Net write-off rate (principal only) (J) 2.1 % 2.4 % 1.8 % 1.4 % 1.2 % 2.1 % 1.1 %
30+ days past due as a % of total 1.4 % 1.3 % 1.4 % 1.2 % 1.0 % 1.4 % 1.0 %
Net interest income divided by average Card Member loans (K) 6.6 % 6.4 % 7.0 % 6.3 % 6.0 % 6.7 % 6.6 %
Net interest yield on average Card Member loans (K) 9.4 % 9.0 % 9.2 % 8.4 % 8.0 % 9.2 % 8.5 %
Card Member receivables
Total receivables $ 17.3 $ 17.3 $ 16.7 $ 16.4 $ 14.5 19 $ 17.3 $ 14.5 19
Net write-off rate (principal and fees) (J) 2.2 % 2.3 % 2.1 % 1.7 % 1.4 % 2.2 % 1.1 %
Net write-off rate (principal only) - consumer and small business (J) 2.4 % 2.5 % 2.4 % 1.9 % 1.6 % 2.4 % 1.3 %
30+ days past due as a % of total - consumer and small business 1.1 % 1.2 % 1.3 % 1.3 % 1.2 % 1.1 % 1.2 %
90+ days past billing as a % of total - corporate 0.6 % 0.5 % 0.4 % 0.5 % 0.5 % 0.6 % 0.5 %
# - Denotes a variance of 100 percent or more.

See Appendix III for footnote references

11

Global Merchant and Network Services (Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YOY % change YTD'23 YTD'22 YOY % change
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Non-interest revenues $ 1,656 $ 1,675 $ 1,596 $ 1,621 $ 1,562 6 $ 4,927 $ 4,502 9
Interest income 14 14 14 10 6 # 42 13 #
Interest expense (181) (174) (131) (127) (97) (87) (486) (202) #
Net interest income 195 188 145 137 103 89 528 215 #
Total revenues net of interest expense 1,851 1,863 1,741 1,758 1,665 11 5,455 4,717 16
Total provisions for credit losses 6 1 6 1 3 # 13 6 #
Total revenues net of interest expense after provisions for credit losses 1,845 1,862 1,735 1,757 1,662 11 5,442 4,711 16
Total expenses 859 899 850 1,066 870 (1) 2,608 2,448 7
Pretax segment income $ 986 $ 963 $ 885 $ 691 $ 792 24 $ 2,834 $ 2,263 25
(Billions)
Total network volumes (E) $ 420.2 $ 426.6 $ 398.9 $ 413.3 $ 394.4 7 $ 1,245.7 $ 1,139.5 9
Segment assets $ 20.8 $ 17.0 $ 17.1 $ 20.0 $ 15.4 35 $ 20.8 $ 15.4 35 # - Denotes a variance of 100 percent or more.
---

See Appendix III for footnote references

12

American Express Company (Preliminary)
Appendix I
Components of Return on Average Equity (ROE) and Return on Average Common Equity (ROCE)
(Millions, except percentages) Q3'23 Q2'23 Q1'23 Q4'22 Q3'22
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
ROE
Annualized Net income $ 9,804 $ 8,696 $ 7,264 $ 7,514 $ 7,516
Average shareholders' equity $ 27,013 $ 26,347 $ 25,352 $ 23,289 $ 23,587
Return on average equity (C) 36.3 % 33.0 % 28.7 % 32.3 % 31.9 %
Reconciliation of ROCE
Annualized Net income $ 9,804 $ 8,696 $ 7,264 $ 7,514 $ 7,516
Preferred share dividends and equity related adjustments 58 58 57 57 58
Earnings allocated to participating share awards and other 75 69 55 57 57
Net income attributable to common shareholders $ 9,671 $ 8,569 $ 7,152 $ 7,400 $ 7,401
Average shareholders' equity $ 27,013 $ 26,347 $ 25,352 $ 23,289 $ 23,587
Average preferred shares 1,584 1,584 1,584 1,584 1,584
Average common shareholders' equity $ 25,429 $ 24,763 $ 23,768 $ 21,705 $ 22,003
Return on average common equity (C) 38.0 % 34.6 % 30.1 % 34.1 % 33.6 %

See Appendix III for footnote references

13

American Express Company (Preliminary)
Appendix II
Net Interest Yield on Average Card Member Loans
(Millions, except percentages and where indicated)
Q3'23 Q2'23 Q1'23 Q4'22 Q3'22 YTD'23 YTD'22
--- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Consolidated
Net interest income 9,530 7,137
Exclude:
Interest expense not attributable to our Card Member loan portfolio (M) 770 728 624 525 374 2,122 743
Interest income not attributable to our Card Member loan portfolio (N) (767) (703) (602) (451) (300) (2,072) (572)
Adjusted net interest income (K) 3,445 3,130 3,005 2,832 2,652 9,580 7,308
Average Card Member loans (billions)
Net interest income divided by average Card Member loans (K) 11.7 % 11.1 % 11.2 % 10.5 % 10.5 % 11.3 % 10.3 %
Net interest yield on average Card Member loans (K) 11.7 % 11.2 % 11.3 % 10.8 % 10.8 % 11.4 % 10.6 %
U.S. Consumer Services
Net interest income
Exclude:
Interest expense not attributable to our Card Member loan portfolio (M) 41 44 36 45 34 121 95
Interest income not attributable to our Card Member loan portfolio (N) (101) (91) (82) (73) (61) (274) (155)
Adjusted net interest income (K)
Average Card Member loans (billions)
Net interest income divided by average Card Member loans (K) 13.0 % 12.4 % 12.6 % 12.0 % 12.0 % 12.6 % 11.6 %
Net interest yield on average Card Member loans (K) 12.7 % 12.1 % 12.3 % 11.9 % 11.9 % 12.4 % 11.5 %
Commercial Services
Net interest income
Exclude:
Interest expense not attributable to our Card Member loan portfolio (M) 185 178 162 158 124 525 272
Interest income not attributable to our Card Member loan portfolio (N) (55) (46) (38) (32) (24) (139) (57)
Adjusted net interest income (K)
Average Card Member loans (billions)
Net interest income divided by average Card Member loans (K) 8.0 % 7.3 % 7.1 % 6.5 % 6.9 % 7.5 % 7.4 %
Net interest yield on average Card Member loans (K) 10.1 % 9.6 % 9.4 % 8.9 % 8.9 % 9.7 % 8.9 %
International Card Services
Net interest income
Exclude:
Interest expense not attributable to our Card Member loan portfolio (M) 121 110 88 82 72 319 187
Interest income not attributable to our Card Member loan portfolio (N) (17) (16) (13) (11) (7) (46) (16)
Adjusted net interest income (K)
Average Card Member loans (billions)
Net interest income divided by average Card Member loans (K) 6.6 % 6.4 % 7.0 % 6.3 % 6.0 % 6.7 % 6.6 %
Net interest yield on average Card Member loans (K) 9.4 % 9.0 % 9.2 % 8.4 % 8.0 % 9.2 % 8.5 %

All values are in US Dollars.

See Appendix III for footnote references

14

Appendix III (Preliminary)
All Information in the preceding tables is presented on a basis prepared in conformity with accounting principles generally accepted in the United States of America (GAAP), unless otherwise indicated. Certain reclassifications of prior period amounts have been made to conform to the current period presentation.
--- ---
(A) Represents net income, less (i) earnings allocated to participating share awards of $19 million, $17 million, $14 million, $12 million and $14 million in Q3'23, Q2'23, Q1'23, Q4'22 and Q3'22, respectively; and (ii) dividends on preferred shares of $14 million, $15 million, $14 million, $14 million and $14 million in Q3'23, Q2'23, Q1'23, Q4'22 and Q3'22, respectively.
(B) Within assets, "other" includes the following items as presented in our Consolidated Balance Sheets: Other loans, less reserves for credit losses (including merchant financing loans), Premises and equipment and Other assets (including Other receivables); and within liabilities, "other" includes the following items: Accounts payable and Other liabilities.
(C) Return on Average Equity (ROE) is calculated by dividing annualized net income for the period by average shareholders' equity for the period. Return on Average Common Equity (ROCE) is calculated by dividing annualized net income attributable to common shareholders for the period by average common shareholders' equity for the period.
(D) Presented for the purpose of calculating the Tier 1 Leverage Ratio.
(E) Network volumes represent our total volumes. Billed business represents transaction volumes from payment products issued by American Express. Processed volumes represent transaction volumes from cards issued by network partners and those associated with alternative payment solutions.
(F) Cards-in-force represent the number of cards that are issued and outstanding by American Express (proprietary cards-in-force) and cards issued and outstanding under network partnership agreements with banks and other institutions. Basic cards-in-force excludes supplemental cards issued on consumer accounts. Cards-in-force is useful in understanding the size of our Card Member base.
(G) Average fee per card is computed on an annualized basis based on proprietary net card fees divided by average proprietary total cards-in-force.
(H) FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of conversion into U.S. dollars (e.g., assumes the foreign exchange rates used to determine results for the current period apply to the corresponding prior year period against which such results are being compared).
(I) Other includes foreign currency impact on balance sheet re-measurement and translation.
(J) Our practice is to include uncollectible interest and/or fees as part of our total provision for credit losses and we therefore present a net write-off rate including principal, interest and/or fees. We also present a net write-off rate based on principal losses only to be consistent with industry convention.
(K) Net interest income divided by average Card Member loans, computed on an annualized basis, includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on average Card Member loans. Net interest yield on average Card Member loans, a non-GAAP measure, is computed by dividing adjusted net interest income (also a non-GAAP measure) by average Card Member loans, computed on an annualized basis. Adjusted net interest income represents net interest income attributable to our Card Member loans (which includes, on a GAAP basis, interest that is deemed uncollectible), excluding the impact of interest expense and interest income not attributable to our Card Member loans. Reserves and net write-offs related to uncollectible interest are recorded through provisions for credit losses, and thus not included in the net interest yield calculation. We believe that net interest yield on average Card Member loans is useful to investors because it provides a measure of profitability of our Card Member loan portfolio. See Appendix II for calculations of net interest income divided by average Card Member loans and net interest yield on average Card Member loans.
(L) Net write-off rate for principal losses only and 30+ days past due metrics represent consumer and small business, and are not available for corporate due to system constraints.
(M) Primarily represents interest expense attributable to maintaining our corporate liquidity pool and funding Card Member receivables.
(N) Primarily represents interest income attributable to Other loans, interest-bearing deposits and the fixed income investment portfolios.

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