Earnings Call Transcript - BHE Q1 2020

Operator, Operator

Good afternoon and welcome to Benchmark's First Quarter 2020 Earnings Conference Call. Please note that this event is being recorded. I would now like to turn the conference over to Lisa Weeks, Vice President of Strategy and Investor Relations. Please go ahead.

Lisa Weeks, Vice President of Strategy and Investor Relations

Thank you, operator, and thanks, everyone, for joining us today for Benchmark's First Quarter 2020 Earnings Call. Joining me this afternoon are Jeff Benck, CEO and President; and Roop Lakkaraju, CFO. After the market closed today, we issued an earnings release highlighting our financial performance for the first quarter and we have prepared a presentation that we will reference on this call. The press release and presentation are available online under the Investor Relations section of our website at www.bench.com. This call is being webcast live and a replay will be available online following the call. The company has provided a reconciliation of our GAAP to non-GAAP measures in the earnings release as well as in the appendix of the presentation. Please take a moment to review the forward-looking statements advised on Slide 2 in the presentation. During this call, we will discuss forward-looking information. As a reminder, any of today's remarks that are not statements of historical fact are forward-looking statements, which involve risks and uncertainties as described in our press releases and SEC filings. Actual results may differ materially from these statements, most notably from the ongoing impact of the COVID-19 pandemic, and Benchmark undertakes no obligation to update any forward-looking statements. For today's call, Jeff will begin by covering the framework of our COVID-19 emergency response protocol and providing a current status of our global operations. Roop will then discuss our first quarter results including a cash and balance sheet summary. Jeff will wrap up with a rundown of the demand outlook by market sector and our near-term guidance before we conclude the call with Q&A. If you all please turn to Slide 3 in the presentation, I will turn the call over to our CEO, Jeff Benck.

Jeffrey Benck, CEO and President

Thank you, Lisa. Good afternoon and thanks for joining us. I would like to start the call by offering our heartfelt condolences to all who have been affected by the COVID-19 crisis. I would also like to recognize the courageous healthcare workers and first responders who are taking care of those impacted by the COVID-19 virus. For the past three months, we have been working very hard to maintain operations against the global spread of the pandemic with two priorities in mind. First is the health and safety of our colleagues and their families. The second priority is to sustain the output of our operations so that we can continue to serve our customers during this critical time. Since the early outbreak and direct impacts to our Suzhou, China operations, the senior leadership team has met daily and created a task force to centralize employee and operational safety protocols, and we established a global communications team. We received a daily report on employee health and the status of our global manufacturing and engineering operations. We also established a critical work stream to deal with the ever-changing government requirements and regulations and to maintain alignment between the local authorities, our operations, and our customers. I want to give tremendous kudos to our team for all they have accomplished. This is a 24-hour-a-day, 7-day-a-week effort to stay aligned, productive, and coordinated. Our teams have approached this challenge with incredible results and a sense of responsibility to our employees, customers, shareholders, and local community. Please turn to Slide 4. As the global COVID pandemic has evolved, Benchmark continues to follow guidance from the World Health Organization and the Centers for Disease Control and Prevention, as well as working with national, state, and local governments to determine the best operating status for each of our global locations. While some employees are being asked to work from home, this is not an option for many directly involved in the manufacturing or design of critical products. For our employees working in our facilities, we've added new protocols for expenses and frequent disinfecting and cleaning, spacing of personnel and more. For those employees who could work remotely, we have invested in tools and equipment to allow them to continue to be productive. We are pleased with the results and creativity these teams have shown as they have found new ways to collaborate and to communicate with each other and our customers. As the coronavirus began to make its way around the world, we saw challenges imposed by governments from various forms of stay home, shelter-in-place, and lockdown orders and some imposed by our own health and human resources teams to ensure we are maintaining a safe facility. Benchmark provides critical infrastructure products and essential services in each of our locations. However, government policies and implementations have still impacted operations. I'll start with our Suzhou site, which was impacted after the Chinese New Year. We were given early approval to reestablish operations to support critical medical products and were ramped back to full capacity by mid-March. Our China plant continues to operate at full capacity today. In mid-March, there were new decrees that caused significant disruptions in our Penang, Malaysia operation, which includes our largest precision machining facility. Unfortunately, local restrictions remain in force and we were only operating at 30% of capacity to start the quarter. This is now changing where we can move to full capacity starting this week. We worked hard to minimize the impact by staggering shifts, extending coverage and modifying our workflow but we have not been operating at optimum level. Our European operations in the Netherlands and Romania have had some limited interruptions but continue to operate near full capacity. In the last few weeks of March and early April, we saw all states in the U.S. implement some form of shelter-in-place orders. We were hit particularly hard in our California facilities where we have five operations; two in the Bay Area and three in Southern California which are not yet back at full capacity. As we sit here today, we're still working through a major disruption in our two Tijuana, Mexico operations which were shut down practically overnight by the Baja State despite previously passing an inspection and being given authorization to operate by the central Mexican government. These two locations currently remain closed to zero manufacturing output. Our Guadalajara facility is also not operating at full capacity due to government restrictions. This has been and remains a highly dynamic environment and through the collective efforts of our incredible employees, we are managing priorities to meet and fulfill as much demand as possible. Our estimate today is that we are operating approximately at 75% to 80% of productivity. We are hopeful that shelter-in-place orders do as intended, any infection curve peaks and starts to decline so that normal operation can resume in all locations. Please turn to Slide 5. We've been recognized around the world as an essential business supporting critical infrastructure and we're proud of the integral role we're playing in the front-line fight. Benchmark began its journey as a medical device manufacturer more than 40 years ago and has maintained partnerships with some of the largest medical technology companies in the world. We are working with medical customers and governments to get life-saving equipment where it is needed most by providing critical design services and expediting manufacturing capacity even doubling or quadrupling production volumes for some customers. Demand has increased for diagnostic imaging products including mobile x-ray and MRI products and handheld ultrasonic devices. We are supporting multiple ventilator projects with new and existing customers, which are in high demand to support those who need the most critical support in hospitals around the world. On the diagnostics front, we are supporting point-of-care devices including a rapid one-hour COVID-19 virus tester and a rapid sepsis testing device. I want to say a heartfelt thank you again to our extraordinary teams for their flexibility in supporting our customers when it matters most, not just in medical but across our portfolio where we are supporting critical infrastructure. Next, I will turn the call over to Roop to discuss the first quarter results and following his commentary I will share further insights regarding our business and view of future demand by sector. Roop, over to you.

Roop Lakkaraju, CFO

Thank you, Jeff and good afternoon everyone. I hope everyone and their families are healthy and safe. Let me start by echoing Jeff's sentiment on the incredible efforts of our teams to support our customers through a very dynamic environment to deliver our first quarter results. As we managed through the COVID crisis, our priorities remain centered on one the health and safety of our employees. Two, retaining the critical resources and capabilities for our customers. Three, maintaining a healthy balance sheet and four, ensuring the financial flexibility to run our operations through uncertainty. I would discuss these priorities and our actions to support each as we step through our results. Please turn to Slide 7. As a reminder, on March 16, 2020, we announced that the COVID-19 outbreak would negatively impact our first quarter results relative to the guidance that we had provided on February 6. Our first quarter results were below our February guidance driven by direct costs associated with labor expenses, personal protective equipment, supply chain inefficiencies and under absorption all caused by the disruptive impact of COVID-19. Even considering the challenging environment, we achieved revenue of $515 million in the first quarter which was supported by strong demand in our semi-cap, Medical and A&D sectors. Our gross margins for the quarter were 8.4% and non-GAAP earnings per share was $0.22. Our non-GAAP earnings reflect revenue changes as well as costs associated with employees who were restricted, quarantined or otherwise affected by COVID-19 conditions. We also incurred higher overtime expenses and we paid labor premiums to those employees working in our China factory as they worked to recover from the shutdown. As a result, we estimate that our China factory inefficiencies impacted our global EPS by approximately $0.08. As the impact of COVID-19 conditions expanded globally as Jeff mentioned, there were further inefficiencies in other operations beyond China which were reflected in our reported non-GAAP EPS. Our cash conversion cycle for the quarter was 81 days. We used $3 million in cash flow from operations and free cash flow was a negative $15 million as a result of $13 million spent on CapEx. Originally we expected to spend approximately $50 million in capital expenditure in fiscal year 2020 and we now expect our capital expenditures for fiscal 2020 will be reduced by approximately half and focused primarily on new product introductions and associated ramps. Please turn to Slide 8 for our revenue by market sector. Medical revenues for the first quarter increased 15% sequentially and were up 14% year-over-year from volume increases across several customers for new and existing programs. Demand through the quarter remains strong with some cases increasing demand for products such as X-ray and scanning devices, controls for hospital equipment including ventilators and diagnostics devices that are critical to support the COVID-19 pandemic. Semi-cap revenues were up 2% in the first quarter and up 25% year-over-year for increasing demand across the majority of our semi-cap customers along with the ramp of new customers to our portfolio. The sector was most significantly impacted by labor constraints related to aggressive shelter-in-place protocols in our Penang, Malaysia and California locations which began in mid-March. A&D revenues for the first quarter increased 13% sequentially and were up 15% year-over-year from new program ramps for defense satellite, munitions and security. We did receive signals late in the quarter of demand decreases in commercial aerospace segments which constitutes less than 30% of our A&D sector revenues. Industrial revenues for the first quarter decreased 4% sequentially and 12% year-over-year. The industrial sector was lower and had the largest experience of any sector as compared to our original Q1 expectation from COVID-related impact. Overall the higher value market represented 82% of our first quarter revenue. Turning now to our traditional market. Computing was down 71% year-over-year from the completion of the legacy computing contract in 2019 and 18% sequentially quarter-over-quarter from lower data center storage and commercial printing product demand. Telco was down 16% sequentially and down 37% year-over-year with lower demand for infrastructure build-out related products. Our traditional markets represented 18% of first quarter revenues. Our top 10 customers represented 42% of sales for the first quarter. Please turn to Slide 9. Achieved revenues of $515 million reflects an increase on a quarter-over-quarter basis. Our GAAP earnings per share from the quarter was $0.10 and our GAAP results included $2.9 million of restructuring and other non-operating costs in Q1. These costs included $1.9 million of costs related to previously announced consolidation efforts and other restructuring type activities around our network and $1 million for an impairment related to a building that is now being classified as held for sale. Our previously announced San Jose closure is on track to be completed in Q2. As a reminder, there were no GAAP to non-GAAP adjustments related to COVID-19. Turning to Slide 10 for our non-GAAP financial information for Q1. Our Q1 non-GAAP gross margin was 8.4%, a 100 basis point increase quarter-over-quarter and 30 basis points year-over-year. Q1, 2020 results were impacted by labor inefficiencies due to the government mandated shutdown in China and shelter-in-place requirement throughout the rest of our global network and the incurrence of incremental expenses for personal protective equipment. Our SG&A was $31.6 million, an increase of approximately $7 million sequentially. Q4, 2019 SG&A was lower due to reduced variable comp including stock comp; additionally, in Q1 we had to restart a payroll tax. SG&A was flat on a year-over-year basis. Operating margin was 2.3%, a decrease from 2.6% in Q4 due to the lower than expected revenue and inefficiencies related to COVID-19. In Q1, 2020 our non-GAAP effective tax rate was 19%, which was lower than expected for the quarter due to the distribution of income across our network. We expect that for Q2, our non-GAAP effective tax rate will continue to be in the range of 20% to 22%, again because of the distribution income around our global network. Non-GAAP EPS was $0.22 for the quarter and ROIC was 7.1%. Jeff will provide more detail shortly about the strength we are seeing in defense, medical and semi-cap. We're also seeing a challenging supply chain environment and labor constraints due to the COVID-19 virus. As a result of these inefficiencies, we are proactively taking a series of actions to lower our cost structure and reduce capital expenditures. Our CEO, the board, and our senior executive team will take a temporary 10% salary cut while the rest of the senior leaders in the company will take a 7% salary cut through Q3, 2020. Additionally, we expect to reduce variable compensation and other discretionary expenses such as travel. The cost reduction actions in our U.S. factories will consist of employees taking rotating time off depending on the factory loading levels. Cost reduction actions in our non-U.S. locations will depend on local law requirements. In summary, we're being vigilant and very much appreciate the commitment of our entire organization as we navigate the current environment. Please turn to Slide 11 for an update on cash and our debt structure. Our cash balance was $412 million at March 31 with $223 million available in the U.S. We have continued to repatriate cash from our foreign locations and we will continue to repatriate in future curves while balancing our foreign sites' cash flow requirements. Our cash balances include $95 million of proceeds from borrowings under our revolving line of credit. We borrowed against our revolver proactively to support navigating through the current environment. We will continue to monitor our financial covenants and ensure compliance. We do expect our net interest expense to increase by $500K in Q2. Overall, at the end of Q1, 2020 we are in a positive net cash position of approximately $170 million. We believe we have a strong capital structure and our liquidity position provides flexibility to manage our business through the current environment. Our accounts receivable balance was $318 million, a decrease of $6 million from December 31. Contract assets were $160 million at March 31 and $161 million at December 31. Payables were up $13 million quarter-over-quarter. Inventory at March 31 was $338 million, up $23 million quarter-over-quarter due to mix changes from customers late in the quarter and bringing in inventory to support long production cycles for products in our semi-cap and medical sectors. We continue to make proactive investments to secure the critical components needed to support our customers while managing inventory balances. Please turn to Slide 12 to review our cash conversion cycle performance. For Q1, 2020 our cash conversion cycle was 81 which was within our expectations at the beginning of the quarter and was achieved even considering the challenging environment. This is consistent with our expectations. As discussed previously after the completion of the legacy computing contract in the third quarter of 2019, our cash conversion cycle will be between 78 and 83 days. Turning to Slide 13 for our capital allocation update. In Q1, we returned approximately $25 million to shareholders. This included $5.5 million as part of our recurring quarterly cash dividend which we recently increased to $0.16 per share on February 3, 2020. We expect to continue the recurring quarterly cash dividend. We also repurchased approximately 724,000 shares for $19 million. As of the end of March 2020 we had approximately $210 million available under the current share repurchase program after an increase approved by the board in February 2020. We are prioritizing cash usage for operational needs and as such we are not planning to repurchase shares in Q2. Because of the uncertain conditions related to COVID-19, we will not provide our usual detailed level next quarter guidance. Jeff will provide a detailed view of demand in our end market by sector and an overview of recent new business wins and an update on our key strategic initiatives. Jeff?

Jeffrey Benck, CEO and President

Thanks, Roop for that update. Turning now to the impact of the pandemic on Benchmark on Slide 15. I want to provide some insights into what we're hearing from our customers by sector. I would like to focus on two dimensions: the current visibility of demand by each market vertical and our ability to translate that demand to revenue based on operational and supply chain constraints. In summary, the second quarter will be less about demand than our operational and supply chain capability to support it. Our supply chain team has been proactively managing part supply during this pandemic since the early days of the outbreak in China. The team is assessing risk areas with our suppliers every day and taking preventative steps to ensure our critical supply lines remain open. However, the global supply base remains subject to the same ordinances and decrees that affect our operations and are causing inevitable interruptions in our suppliers ultimately impacting our output. In the medical sector, demand remains strong for the medical products we produce, our medical design services and new programs. Furthermore, as I discussed we have been engaged by existing and new customers and helping produce medical equipment to help fight COVID-19, and in some cases, this has meant a significant increase in demand. This demand and our abilities for medical customers will result in sequentially higher revenues in Q2 and we expect the second half of 2020 revenue in this segment will be higher than the first half. In semi-cap, the demand recovery for semiconductor capital equipment continues based on the current forecast from our customers. However, operations supply chain challenges that exist in our California and Malaysia operations are impacting our ability to fulfill all of our demand backlog in Q2. Our competitive position remains strong in this sector where we have new programs and expanded our penetration in key accounts over the past several years. We also expect increased revenue in the second half of the year in this area based on strong semiconductor capital equipment demand. Demand in the industrial sector is mixed and we expect some sub-sectors to be impacted more than others. Approximately 20% of our industrial customers support the oil and gas industry and we expect demand to be softer throughout the balance of the year. We also expect weakness in industrial transportation and infrastructure. A bright spot could be the automation and robotics sub-segment where we have a number of new wins. As a result, we expect the industrial sector to be down in the second quarter with some recovery in the second half. Similar to industrial, the traditional markets of computing and telco are mixed. At present, satellite communication related products are increasing but data center and telco infrastructure build-out budgets are expected to be under pressure. In Q2, impact to our Tijuana and Malaysia operations and supply chain are impacting computing and telco revenues as well. But output should recover with the demand in the second half. We also expect an increase in high-performance computing projects and associated revenue in the back half of the year. Our A&D sector is comprised of approximately 70% defense related products and 30% aerospace. Demand remains strong for defense products, but we are challenged at this time to fully support these programs in our California location including critical sub-component shortages that are manufactured in Tijuana. As these issues improve, we expect higher defense related revenue. For our commercial aircraft program, we have seen a significant decline in demand and we anticipate much lower demand through the rest of the year barring any major improvement in commercial aviation. Despite the challenging global environment and disruption to our normal customer engagement workflow, we were pleased with our continued design and manufacturing win momentum accomplished in Q1 as shown on slide 16. In our medical sector, we were awarded programs for a portable ultrasound and a mobile imaging device both with existing customers. We also received a design win for an automated drug freezer with a new customer, which we expect to convert to a manufacturing win in the future. The new ventilator program that we are awarded will appear as a new business win in Q2. In semi-cap we are awarded a precision machining program for a next-generation in-chamber tool focused on wafer elimination along with a design and manufacturing award for an EUV electronics controller expanding our participation in this cutting-edge technology. In aerospace and defense, we received additional awards for ammunition electronics and a flight recorder in which we will perform process design and manufacturing. Our pipeline in the defense segment is very encouraging and we have been on a large number of projects that we expect to hear the results of them in the coming months. It's clear that this segment has made a serious commitment to outsourcing more of the manufacturing needs, but they require sophisticated partners who can meet their exacting standard. Benchmark is up to this challenge and it continues to invest in this segment. In industrial, we're making progress with new wins for vehicle tracking and diagnostic devices and the design and manufacturing of a new artificial intelligence-enabled LIDAR scanner. In addition to new business wins, we were pleased to be recognized by our customers for delivering complex products with high quality. For example, we announced that we were selected by Raytheon with an epic award for excellence related to the design and manufacturing of a ruggedized multi-domain router used in critical communications supporting our military. Benchmark Secure technology has been a Raytheon partner for almost 20 years, and we look forward to supporting this expanding strategic relationship across Benchmark. Now if you please turn to Slide 17. Given the current environment, we've elected to suspend quarterly guidance for the second quarter. The quarter can unfold under a variety of scenarios, the magnitude of which remains uncertain depending on the timing of government action to allow the return to full production and supply chain improvement. Instead, we will offer some directional guideposts for now and resume guidance once we have more clarity and predictability. Given where we are in the quarter and our assessment of our operations, we expect revenue to modestly decline sequentially as we have lost manufacturing time that cannot be recovered. We also expect that the second quarter will be the lowest revenue quarter of 2020 despite the stronger demand outlook in medical, semi-cap, and defense. Second quarter margins will be down sequentially, primarily from lower revenues and associated under absorption, lower productivity levels, incremental supply chain costs, and employee-related expenses. At present, many of our operations, which are shut down or operating at reduced capacity, payroll costs cannot be mitigated even if employees cannot come to work. Also, given our demand outlook and new program ramps from wins in all past 24 months, we need to maintain critical resource capabilities which Roop mentioned is a top priority. We also expect gross margins will recover to the 9% range in the second half of 2020. As Roop has covered, we've taken a number of proactive actions during the quarter to manage expenses including compensation adjustments, merit and hiring delays, and furloughs where permissible. We are biased towards these actions versus headcount reductions in the near term to support our long-term growth. As a result of some of the actions, we expect SG&A to be reduced approximately 8% in Q2. Beyond Q2, we have also run a number of scenarios for the remainder of the year and we will take appropriate actions to further reduce costs as appropriate if the pandemic continues or demand conditions change. We feel very confident that our experienced, disciplined execution and strong balance sheet will allow us to navigate this period of uncertainty while continuing to invest in the future. Before I turn the call over to the operator for Q&A, I want to close our prepared remarks with a favorable thought on Slide 18. As we enter 2020, we prioritized how we would spend our time this year to build a better Benchmark. Even with the significant challenges brought on by COVID-19, our key strategic initiatives remain unchanged. In fact, progressing these initiatives goes hand in hand with how we are managing the current crisis. One of the greatest testaments to our progress has been the multiple calls and emails we received from our customers on our effective and standardized protocols and efficient communication to make sure our priorities remain aligned. These endorsements firm progress on our journey to be a trusted partner and service provider for our customers. We will continue to work on these longer-term initiatives to prepare the company to capture the growth that lies ahead. Our competitive position remains strong and I have the utmost confidence in our leadership and our global team. And with that, I will turn the call over to the operator to conduct the Q&A.

Operator, Operator

We will now begin the question-and-answer session. Our first question comes from Jason Smith of Lake Street. Please go ahead.

Jason Smith, Analyst

Hey guys, thanks for taking my questions. I fully understand why you're not providing specific guidance for Q2 given the backdrop, but just curious if you could share what you're seeing from a bookings or order momentum perspective in April compared to the end of March and relatedly if the Q2 guideposts assume that 75% to 80% productivity you currently have sort of is maintained throughout Q2.

Jeffrey Benck, CEO and President

Thanks, Jason. It's Jeff. I'll start and then Roop can add if needed. The demand remains quite strong, especially as we approach the second half of the year. We mentioned that in this current quarter, we experienced a slight sequential decrease in revenue, primarily due to supply chain and operational constraints that hinder our ability to fulfill the full demand. However, we are not unaffected by the overall conditions, and we have observed a decline in demand in certain sectors such as industrial, computing, and telecom. There has been a shift in order load, but we still believe the second half of the year will be robust, which is why we anticipate performing better in Q3 and Q4 compared to the second quarter. Our assumptions are based on current conditions with productivity at about 75% to 80%, keeping in mind the challenges we face, including the complete closure of our Tijuana sites, which we expect to start reopening in the coming weeks. The current situation remains fluid; for instance, as of Monday, we were not operating at full capacity in Malaysia, but as of today, we are back to full operation after being at 50%. Just over a week ago, the situation in Mexico was less favorable. The environment is dynamic, and I commend the team for their efforts. We have valid justification for our critical infrastructure and our operational sites, which has allowed us to keep production running globally. However, local regulations are still a significant factor, and we prioritize safety by taking all necessary precautions. I hope this gives you more insight.

Jason Smith, Analyst

No, that's helpful and I know you outlined some constraints in other product lines but are you seeing any capacity constraints in the medical business just given the inbound momentum you're seeing?

Jeffrey Benck, CEO and President

Yes, in some cases related to our products fighting COVID, we have seen demand increase significantly; when demand rises tenfold, short-term constraints are expected while we acquire parts to produce the products. We are certainly facing limitations in this area, and although some of the demand may not be long-term, it presents a great opportunity to better serve our existing customers and attract new ones, which can lead to continued business. However, I must emphasize that we are experiencing constraints in certain medical cases as we engage in daily communications regarding these critical products. There are indeed areas where resources are tight.

Roop Lakkaraju, CFO

Yes. Maybe Jason, if I may just add remember that labor constraints we have are across our global network. So when you think about the medical sector as all sectors are somewhat impacted, the good news is we've got higher demand that we're seeing in some of these medical products and upside, which suggests that we're chasing components and making sure we can deliver on those.

Jason Smith, Analyst

Okay, and then the last one for me and I will jump back into the queue. I know you guys have been pretty disciplined about what programs you bid for but just given the current backdrop, are you seeing any of the bidding process pricing become increasingly competitive given the backdrop?

Jeffrey Benck, CEO and President

Our sector is highly competitive right from the start, so most of the bids are fiercely contested. I wouldn't necessarily describe it as more aggressive, especially as we're operating in a high-value area now, with nearly 80% of our revenue coming from it, and only a limited number of players can engage. We're aware of the typical competitors and understand where we stand in terms of competitiveness. However, the challenge is that we cannot have people on-site, which makes it difficult. We're actually conducting FaceTime walkthroughs to give people virtual tours. I'm quite encouraged by the new business pipeline, and we have weekly updates to review it. Even during the March quarter and into April, I've been following those updates closely. While I don't participate every week, I'm eager to track the deal flow, which has been promising, and we're securing our fair share. We've recently discussed our many wins, including an award we received this morning from a sizable industrial customer that will likely contribute to our Q2 results. Furthermore, much of our work with existing customers doesn't necessitate a site visit, which is a strong testament to the quality of service we provide. I'm also noticing that new customers are interested in engaging with us. I do look forward to welcoming people back to our facilities, but I remain optimistic about our ongoing projects. While it can take time—sometimes up to 18 months for those design wins or awards to translate into production—it's reassuring to see continued progress.

Jason Smith, Analyst

Okay. I appreciate the color. Thanks a lot guys.

Operator, Operator

Our next question comes from Anja Soderstrom of Sidoti. Please go ahead.

Anja Soderstrom, Analyst

Hi everyone. Thank you for taking my question. So I just have a follow-up on the previous discussion about that you said, Jeff you said you were encouraged about the pipeline of new business. So what would you say the new business comes from? Is it more from competing with in-house production or is it from competition?

Jeffrey Benck, CEO and President

I mentioned earlier that in defense, there seems to be a stronger commitment. Some of our largest defense clients still want to shift towards outsourcing. This has been partially due to capacity issues in recent quarters, but in a challenging cost environment where there’s pressure on everyone, companies will prioritize efficiency. I believe the commitment to outsourcing in defense will persist, and often, we find ourselves competing against in-house production in that area. In the medical sector, there tends to be more outsourcing already, so we face competition from established players in that space. Our solid presence in the U.S. and our FDA capabilities, coupled with our experience in medical, give us a competitive edge. The outsourcing trends vary by segment; we’re noticing more outsourcing in defense and industrial sectors. Medical generally reflects the same trends we’ve observed. It’s a long-term secular trend, and while the majority of compute and telecom work is outsourced, the other sectors we are engaged in haven’t reached that level yet. There are numerous new opportunities available, but we often contend with competitors.

Anja Soderstrom, Analyst

Okay, and then talking about the industrial. So it seems like that's going to be slowing down more than others but then given your outsourcing model that might help you because the industrial production that needs to take place still might be outsourced. Is that sort of a fair?

Jeffrey Benck, CEO and President

Well, with industrial, you have to dig down a level with industrial. You got to go to the sub-sectors and we do footprint in oil and gas, which it's maybe 20% I think we stated 20% of that sector. We know that that market is going to be tougher in the coming months and quarters given the oil, the whole everything going on in oil pricing and everything, but then you look at robotics, which is also industrial and there is great opportunity there. We've got some new design wins in that segment. Automation continues to be stepped up but then we don't do a lot in transportation but we have some industrial transportation business but we anticipate that might be a little bit certainly flatter to a little bit of pressure there. So we kind of have to play it out, but I think it really depends by a segment. That being said it won't have the snapback that we expect with medical and semi-caps given the position in defense, but we are anticipating that we'll see some improvement from Q2.

Anja Soderstrom, Analyst

Okay. Thank you. And then talking about the healthcare. So you have this search out there of the COVID related products that you're helping out with but if we go back to the more elective product related products have they been pushed out? Have you seen cancellation in those or how should we think about that coming back again?

Jeffrey Benck, CEO and President

Yes. Elective surgery is the one category in products in that segment the one category I would say there's some softness but overall it's not enough to drag the medical segment down for us. In fact, we're pretty bullish given the upside on some of the COVID related products or some of the diagnostics and some of the things that we're doing. As you see we try to be articulate about just the kind of things. I mean everything from one-hour tester for COVID one of our customers is developing. It's got great promise. I mean that's exactly the kind of products that are needed. We play in the ventilators and those things. So there's a lot of demand across the broad set of products there. The elective surgery, I would say it's more a push out but we're not seeing like we want to cancel things. It'll be more like hey we think if we can't fulfill all the demand in 2Q that's fine. We may see some orders move to the right but not wholesale cancellations but I think you're right in that that's hurting hospitals that they're not able to do elective surgery and I know there's a lot of pressure on our government officials to enable that to start picking back up and we'll watch how that plays out, but from that standpoint, I think it's more of a shift.

Anja Soderstrom, Analyst

Thank you, Roop. What did you say about the tax rate for the second quarter? It was expected to be... I'm sorry.

Roop Lakkaraju, CFO

Yes. We expect it to be 20% to 22% on year in that range.

Anja Soderstrom, Analyst

Okay. And how about currency headwinds? Do you see any currency headwinds?

Roop Lakkaraju, CFO

We are seeing a little bit of currency headwinds. We have some FX impacts especially from the peso. We continue to monitor that. It's persisting a little bit in Q2. So we'll look to manage that proactively as well.

Anja Soderstrom, Analyst

Okay. Thank you. That was all from me. Thank you.

Roop Lakkaraju, CFO

Thanks, Anja.

Jeffrey Benck, CEO and President

Thank you, Anja.

Operator, Operator

Our next question comes from Mike Cikos of Needham & Company. Please go ahead.

Mike Cikos, Analyst

Hey guys, thanks for taking the questions here. First just a housekeeping item. I think there was a comment made during the script that you guys are looking to take down SG&A expense 8% in Q2. I just wanted to make sure I was thinking about that that is on a sequential basis correct?

Roop Lakkaraju, CFO

That is on the sequential basis, correct.

Mike Cikos, Analyst

Okay, and if I'm thinking about those cost reductions that we will be seeing is this more, I guess on a temporary basis to help align the cost structure with how the revenue profile is changing and is there any uncertain concerns or is there anything more to take away from these cost-cutting measures?

Roop Lakkaraju, CFO

Yes. So I'll break them up into two pieces, Mike. Specifically around the cost actions that we articulated in the call today with our prepared remarks; those are temporary in nature and associated with kind of the demand profile we're seeing and the current environment if you will. Separate from that, if you remember in last summer we did announce broader consolidation of some site, one of which was completed through a transaction in the fourth quarter and the other one, the San Jose site which I mentioned in my comments which is on track to be closed by the end of Q2. So the cost actions we've taken are a result of the current environment. Separate from that we as part of our announced consolidation of certain sites we're on track with that action as well.

Jeffrey Benck, CEO and President

Maybe I will just add the fact that Mike, we really, given the demand in the second half and given the projects we've been working on really are biased towards protecting our capabilities and the resources and so that's really why we've taken. We have been proactive but we really tried to look at this from a temporary how do we help us whether this current where we've got such a disruption in our site around the world in the second quarter.

Mike Cikos, Analyst

That makes a ton of sense. Thanks for helping clear that all and I guess another question I had for you and good news on your ability to open up those facilities over in Malaysia and getting them ramped back up but just curious what that involves and how long it would take to get that ramps back up and just trying to get a gauge to imagine every facility is different but let's say Mexico gets the green light in the next couple of weeks, would it be able to follow similar track or how should we be thinking about that?

Jeffrey Benck, CEO and President

Yes. So I mean it's complex as you can imagine when Malaysia was put under shelter-in-place, the first thing you have to do is appeal to the government that hey we're building critical medical products. We're building semiconductor infrastructure. We're building a semiconductor capital equipment. We're building a number of products that are deemed critical in the industry and critical infrastructure and then you get an approval, okay we'll let you operate with certain guidelines. And those guidelines initially when we got approval we actually were only shut down fully for a short period of time less than a week but then we went back to 30% and then we operated at 30% for let's say a month or 3-4 weeks and then we were able to step up to 50% because we met the guidelines, we might have had an inspection, we were able to distance, we were able to reconfigure the factory, we were able to split shifts to get to 50% and increase our production correspondingly. Now with the progress that the country has made and their comfort level with containment, we're able to get to 100% and it's still meaning socially, social distancing, keeping people apart, protective equipment like masks and things in the facility, cleaning multiple times a day, doing health checks and all of that. So it is the kind of thing where it takes time to get back. I would say like in our California facilities that's been an elongated process that might take four or five, six weeks to get to 100% but everyone really wants to deliver for customers and while we stay safe our teams around the world recognize the importance of what we're doing and so there's motivation to get there. It's just not something that's necessarily a light switch. And Mexico is a little bit different because our Mexico site we already had federal approval and certification to continue producing and then the Baja state said no, we're going to go on top of that and we're going to say even though federal approved it, the state is not going to approve it; so we're going to shut all operations and then we're going to certify independently and then we work through that. So again there's a play-by-play here you can tell. We have a very large team working on this daily along with these folks in the region and I think we've been proactive that's with a lot of pseudo sites to open up really early, we were probably reopened three weeks in after the closure in China when a lot of other factories were down five, six weeks but it does feel looking across the EMS landscape that we just coincidentally, we have facilities in Tijuana. We have a bigger footprint in California and we're in some areas that were hard hit and we're confident we're going to get through it but we are dealing with a little bit more disruption operationally I think than some of our competitors.

Mike Cikos, Analyst

Right. Definitely a little bit of a movement for you when you think at the federal and the state governments line up.

Jeffrey Benck, CEO and President

It seems that over the past five to six weeks, we've observed that while our facilities in Tijuana and our larger presence in California are positioned well, we are facing some operational disruptions due to certain areas being significantly affected. However, we are confident that we will navigate through these challenges, although it appears we may be dealing with more disruption than some of our competitors.

Mike Cikos, Analyst

One other question that I had for you and it was more around the semi-cap. I wanted to make sure that I heard you correctly. So it sounds like Q2 might be slightly down from Q1, but if anything it's going to be due to your inability to fulfill some of the demand coming in based on the shelter-in-place in the Malaysian facility, I guess partial utilization you're currently at now.

Jeffrey Benck, CEO and President

Yes. Semi is not a demand problem. We have plenty of demand. It is really our ability to fulfill it. We're going to work hard to continue to grow that because the demand is there, but as you said both Malaysia and our stronger footprint for precision technology in the bay area is making it a bit more demanding, a bit more challenging to get there but as we look at it you go to our chart 15 in the presentation, we kind of tried to do this guideposts where we said, we kind of had a side arrow on semi-cap saying that we see it flattish. It could be up if we could fulfill all the demand.

Mike Cikos, Analyst

All right. That's helpful guys. Thank you and I'll jump back in the queue. Thanks a lot.

Jeffrey Benck, CEO and President

Thank you.

Operator, Operator

This concludes our question-and-answer session. I would like to turn the conference back over to Lisa Weeks for any closing remarks.

Lisa Weeks, Vice President of Strategy and Investor Relations

Yes. We just like to thank everyone for joining our call today. If you have any follow-up questions please don't hesitate to reach out. We certainly look forward to providing you an update on our second-quarter 2020 results in our next earnings calls and hope that you and all of your families stay well. Thank you.

Operator, Operator

The conference is now concluded. Thank you for attending today’s presentation and you may now disconnect.