8-K

Booking Holdings Inc. (BKNG)

8-K 2023-05-04 For: 2023-05-04
View Original
Added on April 11, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported) May 4, 2023

Booking Holdings Inc.

(Exact name of registrant as specified in its charter)

Delaware 1-36691 06-1528493
(State or other Jurisdiction of<br>Incorporation) (Commission File Number) (IRS Employer Identification No.)
800 Connecticut Avenue Norwalk Connecticut 06854
--- --- --- ---
(Address of principal executive offices) (zip code)

Registrant's telephone number, including area code: (203) 299-8000

N/A

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐   Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐  Soliciting material pursuant to Rule 14a-12  under the Exchange Act (17 CFR 240.14a-12)

☐            Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐            Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities Registered Pursuant to Section 12(b) of the Act:

Title of Each Class: Trading Symbol Name of Each Exchange on which Registered:
Common Stock par value $0.008 per share BKNG The NASDAQ Global Select Market
2.375% Senior Notes Due 2024 BKNG 24 The NASDAQ Stock Market LLC
0.100% Senior Notes Due 2025 BKNG 25 The NASDAQ Stock Market LLC
4.000% Senior Notes Due 2026 BKNG 26 The NASDAQ Stock Market LLC
1.800% Senior Notes Due 2027 BKNG 27 The NASDAQ Stock Market LLC
0.500% Senior Notes Due 2028 BKNG 28 The NASDAQ Stock Market LLC
4.250% Senior Notes Due 2029 BKNG 29 The NASDAQ Stock Market LLC
4.500% Senior Notes Due 2031 BKNG 31 The NASDAQ Stock Market LLC
4.750% Senior Notes Due 2034 BKNG 34 The NASDAQ Stock Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02.              Results of Operations and Financial Condition.

On May 4, 2023, Booking Holdings Inc. announced its financial results for the first quarter ended March 31, 2023.  The press release is attached as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated herein by reference. Copies of Booking Holdings' consolidated balance sheet at March 31, 2023, consolidated statements of operations for the three months ended March 31, 2023, and consolidated statement of cash flows for the three months ended March 31, 2023, are included in the financial and statistical supplement attached to the press release.  The consolidated balance sheet at March 31, 2023, consolidated statements of operations for the three months ended March 31, 2023, and consolidated statement of cash flows for the three months ended March 31, 2023 shall be treated as "filed" for purposes of the Securities Exchange Act of 1934, as amended, but all other information in the press release shall be treated as "furnished."

Item 9.01.           Financial Statements and Exhibits.

(d)    Exhibits

Exhibit<br>Number Description
99.1 Press release (which includes a financial and statistical supplement and related information) issued by Booking Holdings Inc. on May 4, 2023 relating to, among other things, its first quarter 2023 earnings.
104 Cover Page Interactive Data File - the cover page interactive data file does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

BOOKING HOLDINGS INC.
By: /s/ David I. Goulden
Name: David I. Goulden
Title: Executive Vice President and Chief Financial Officer

Date:  May 4, 2023

Document

Exhibit 99.1

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Booking Holdings Reports Financial Results for 1st Quarter 2023

NORWALK, CT – May 4, 2023. . . Booking Holdings Inc. (NASDAQ: BKNG) (the "Company," "Booking Holdings," "we," "our," or "us") today reported its first quarter 2023 financial results:

•Gross travel bookings, which refers to the total dollar value, generally inclusive of taxes and fees, of all travel services booked by our customers, net of cancellations, were $39.4 billion, an increase of 44% from the prior-year quarter (approximately a 52% increase on a constant-currency basis).

•Room nights booked increased 38% from the prior-year quarter.

•Total revenues were $3.8 billion, an increase of 40% from the prior-year quarter (approximately a 47% increase on a constant-currency basis).

•Net income was $266 million, compared with a net loss of $700 million in the prior-year quarter.

•Net income per diluted common share was $7.00, compared with a net loss per diluted common share of $17.10 in the prior-year quarter.

•Non-GAAP net income was $440 million, an increase of 174% from the prior-year quarter.

•Non-GAAP net income per diluted common share was $11.60, an increase of 197% from the prior-year quarter.

•Adjusted EBITDA was $586 million, an increase of 89% from the prior-year quarter.

The section below under the heading "Non-GAAP Financial Measures" provides definitions and information about the use of non-GAAP financial measures in this press release, and the attached financial and statistical supplement reconciles non-GAAP financial results with Booking Holdings' financial results under GAAP.

"We saw a strong start to the year with first quarter room nights and gross bookings reaching our highest quarterly levels ever and both metrics surpassing our previous expectations," said Glenn Fogel, Chief Executive Officer of Booking Holdings. "Our focus remains on continuing to improve our offering to both our supply partners and travelers, and I am encouraged by the progress our teams continue to make."

Non-GAAP Financial Measures

The Unaudited Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP") and include all normal and recurring adjustments that management of the Company considers necessary for a fair presentation of its financial position and operating results.

To supplement the Unaudited Consolidated Financial Statements, the Company uses the following non-GAAP financial measures: adjusted EBITDA, non-GAAP net income (loss), non-GAAP net income (loss) per diluted common share and free cash flow (net cash provided by (used in) operating activities less capital expenditures). The presentation of non-GAAP financial information should not be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

The Company uses non-GAAP financial measures for financial and operational decision-making and as a basis to evaluate performance and set targets for employee compensation programs. The Company believes that these non-GAAP financial measures are useful for analysts and investors to evaluate the Company's ongoing operating performance because they facilitate comparison of the Company's results for the current period and projected next-period results to those of prior periods and to those of its competitors (though other companies may calculate similar non-GAAP financial measures differently from those calculated by the Company). These non-GAAP financial measures, in particular adjusted EBITDA, non-GAAP net income (loss) and free cash flow, are not intended to represent funds available for Booking Holdings' discretionary use and are not intended to represent or to be used as a substitute for operating income (loss), net income (loss) or net cash provided by (used in) operating activities as measured under GAAP. The items excluded from these non-GAAP measures, but included in the calculation of their closest GAAP equivalent, are significant components of the Company's consolidated statements of operations and cash flows and must be considered in performing a comprehensive assessment of overall financial performance.

Non-GAAP net income (loss) is net income (loss) with the following adjustments:

•excludes accruals related to potential settlements of certain indirect tax matters,

•excludes significant losses on assets classified as held for sale,

•excludes significant gains and losses on sale and leaseback transactions,

•excludes gains and losses on equity securities with readily determinable fair values,

•     excludes the impact, if any, of significant gains and losses on the sale of and impairment and credit losses on investments in available-for-sale debt securities and significant gains and losses on the sale of and valuation adjustments on investments in equity securities without readily determinable fair values,

•excludes foreign currency transaction gains and losses on the remeasurement of Euro-denominated debt and accrued interest that are not designated as hedging instruments for accounting purposes and debt-related foreign currency derivative instruments used as economic hedges,

•excludes amortization expense of intangible assets,

•excludes interest received on tax payments refunded pursuant to settlement with authorities,

•excludes the impact of net unrecognized tax benefits related to certain income tax matters, and

•     the income tax impact of the non-GAAP adjustments mentioned above and changes in tax estimates, as applicable.

In addition to the adjustments listed above regarding non-GAAP net income (loss), adjusted EBITDA excludes depreciation expense, and to the extent not included in the adjustments listed above, interest expense, interest and dividend income, and income tax expense (benefit). In the event the Company reports a GAAP net income but a non-GAAP net loss, dilutive shares that are included in the GAAP weighted-average number of diluted common shares outstanding are excluded from the non-GAAP weighted-average number of diluted common shares outstanding. In the event the Company reports a GAAP net loss but a non-GAAP net income, anti-dilutive shares that are excluded from the GAAP weighted-average number of diluted common shares outstanding are included in the non-GAAP weighted-average number of diluted common shares outstanding.

We evaluate certain operating and financial measures on both an as-reported and constant-currency basis. We calculate constant currency by converting our current-year period results for transactions recorded in currencies other than U.S. Dollars using the corresponding prior-year period monthly average exchange rates rather than the current-year period monthly average exchange rates.

The attached financial and statistical supplement includes reconciliations of our financial results under GAAP to non-GAAP financial information for the three months ended March 31, 2023 and 2022. We are not able to provide a reconciliation between forward-looking adjusted EBITDA and GAAP net income (loss) because we cannot predict certain components of such reconciliation without unreasonable effort as they arise from events in future periods.

Information About Forward-Looking Statements

This press release contains forward-looking statements, which reflect the views of the Company's management regarding current expectations based on currently available information about future events. Forward-looking statements are not guarantees of future performance and are subject to risks and uncertainties, such as: adverse changes in market conditions for travel services; the effects of competition; the Company's ability to manage growth and expand; the adverse impact of the COVID-19 pandemic; adverse changes in relationships with third parties on which the Company depends; success of the Company's marketing efforts; rapid technological and other market changes; the Company's ability to attract and retain qualified personnel; changes in the presentation of travel search results and the auctions for search placement; impacts of impairments and changes in accounting estimates; and other business and industry changes. Other risks and uncertainties relate to cyberattacks and information security; tax, legal, and regulatory risks; the Company's facilitation of payments; foreign currency exchange rates; financial risks relating to the Company's debt levels and stock price volatility; and the success of the Company's investments and acquisition strategy. For a detailed discussion of these and other risk factors that could cause the Company's actual results to differ materially from those described in the forward-looking statements included in this press release, refer to the Company's most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission and any subsequently filed Quarterly Reports on Form 10-Q. Unless required by law, the Company undertakes no obligation to update publicly any forward-looking statements, whether as a result of new information, future events, or otherwise.

We will be posting our prepared remarks to the Booking Holdings investor relations website after the conclusion of the earnings call.

About Booking Holdings Inc.

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through six primary consumer-facing brands: Booking.com, Priceline, Agoda, Rentalcars.com, KAYAK and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on Twitter @BookingHoldings.

For Press Information: Leslie Cafferty communications@bookingholdings.com

For Investor Relations: John Longstreet ir@bookingholdings.com

#BKNG_Earnings

Booking Holdings Inc.

CONSOLIDATED BALANCE SHEETS

(In millions, except share and per share data)

March 31,<br>2023 December 31,<br>2022
(Unaudited)
ASSETS
Current assets:
Cash and cash equivalents $ 14,140 $ 12,221
Short-term investments (Available-for-sale debt securities:<br>Amortized cost of $363 and $176, respectively) 359 175
Accounts receivable, net (Allowance for expected credit losses of $93 and $117, respectively) 2,048 2,229
Prepaid expenses, net 655 477
Other current assets 430 696
Total current assets 17,632 15,798
Property and equipment, net 699 669
Operating lease assets 622 645
Intangible assets, net 1,777 1,829
Goodwill 2,816 2,807
Long-term investments (Includes available-for-sale debt securities:<br>Amortized cost of $374 and $576, respectively) 806 2,789
Other assets, net 854 824
Total assets $ 25,206 $ 25,361
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
Accounts payable $ 2,132 $ 2,507
Accrued expenses and other current liabilities 3,584 3,244
Deferred merchant bookings 4,500 2,223
Short-term debt 854 500
Total current liabilities 11,070 8,474
Deferred income taxes 368 685
Operating lease liabilities 539 552
Long-term U.S. transition tax liability 711 711
Other long-term liabilities 172 172
Long-term debt 11,272 11,985
Total liabilities 24,132 22,579
Commitments and contingencies
Stockholders' equity:
Common stock, $0.008 par value,<br>Authorized shares: 1,000,000,000 <br>Issued shares: 64,008,335 and 63,780,528, respectively
Treasury stock: 26,796,116 and 25,917,558 shares, respectively (33,178) (30,983)
Additional paid-in capital 6,712 6,491
Retained earnings 27,807 27,541
Accumulated other comprehensive loss (267) (267)
Total stockholders' equity 1,074 2,782
Total liabilities and stockholders' equity $ 25,206 $ 25,361

Booking Holdings Inc.

UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS

(In millions, except share and per share data)

2023 2022
Agency revenues $ 1,782 $ 1,450
Merchant revenues 1,752 1,050
Advertising and other revenues 244 195
Total revenues 3,778 2,695
Operating expenses:
Marketing expenses 1,517 1,147
Sales and other expenses 542 339
Personnel, including stock-based compensation of 113 and 93, respectively 722 596
General and administrative 289 158
Information technology 137 134
Depreciation and amortization 120 111
Restructuring, disposal, and other exit activities 1 36
Total operating expenses 3,328 2,521
Operating income 450 174
Interest expense (194) (68)
Other income (expense), net 47 (955)
Income (loss) before income taxes 303 (849)
Income tax expense (benefit) 37 (149)
Net income (loss) $ 266 $ (700)
Net income (loss) applicable to common stockholders per basic common share $ 7.07 $ (17.10)
Weighted-average number of basic common shares outstanding (in 000's) 37,621 40,921
Net income (loss) applicable to common stockholders per diluted common share $ 7.00 $ (17.10)
Weighted-average number of diluted common shares outstanding (in 000's) 37,983 40,921

All values are in US Dollars.

Booking Holdings Inc.

UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In millions)

Three Months Ended<br>March 31,
2023 2022
OPERATING ACTIVITIES:
Net income (loss) $ 266 $ (700)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization 120 111
Provision for expected credit losses and chargebacks 54 55
Deferred income tax benefit (340) (216)
Net losses on equity securities 133 987
Stock-based compensation expense and other stock-based payments 113 93
Operating lease amortization 41 39
Unrealized foreign currency transaction losses (gains) related to Euro-denominated debt 26 (30)
Other 30
Changes in assets and liabilities:
Accounts receivable 158 (326)
Prepaid expenses and other current assets 118 (56)
Deferred merchant bookings and other current liabilities 2,038 1,868
Long-term assets and liabilities 162 (160)
Net cash provided by operating activities 2,889 1,695
INVESTING ACTIVITIES:
Proceeds from sale and maturity of investments 1,683
Additions to property and equipment (88) (109)
Other investing activities (9) (12)
Net cash provided by (used in) investing activities 1,586 (121)
FINANCING ACTIVITIES:
Payment on maturity of debt (500) (1,102)
Payments for repurchase of common stock (2,150) (1,049)
Proceeds from exercise of stock options 105 3
Other financing activities (17) 9
Net cash used in financing activities (2,562) (2,139)
Effect of exchange rate changes on cash and cash equivalents and restricted cash and cash equivalents 8 (9)
Net increase (decrease) in cash and cash equivalents and restricted cash and cash equivalents 1,921 (574)
Total cash and cash equivalents and restricted cash and cash equivalents, beginning of period 12,251 11,152
Total cash and cash equivalents and restricted cash and cash equivalents, <br>end of period $ 14,172 $ 10,578
SUPPLEMENTAL CASH FLOW INFORMATION:
Cash paid during the period for income taxes $ 311 $ 98
Cash paid during the period for interest $ 142 $ 72

Booking Holdings Inc.

UNAUDITED RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL INFORMATION

(In millions, except share and per share data) (1)

RECONCILIATION OF NET INCOME (LOSS) TO ADJUSTED EBITDA Three Months Ended<br>March 31,
2023 2022
Net income (loss) $ 266 $ (700)
(a) Accruals related to potential settlements of indirect tax matters 39
(b) Depreciation and amortization 120 111
(c) Loss on assets classified as held for sale 36
(b) Interest and dividend income (228) (3)
(b) Interest expense 194 68
(d) Net losses on equity securities 133 987
(e) Foreign currency transaction losses (gains) on the remeasurement of certain Euro-denominated debt and accrued interest and debt-related foreign currency derivative instruments 26 (40)
(b) Income tax expense (benefit) 37 (149)
Adjusted EBITDA $ 586 $ 310
Net income (loss) as a % of Total Revenues 7.0 % (26.0) %
Adjusted EBITDA as a % of Total Revenues 15.5 % 11.5 %
RECONCILIATION OF NET INCOME (LOSS) TO NON-GAAP NET INCOME AND NON-GAAP NET INCOME APPLICABLE TO COMMON STOCKHOLDERS PER DILUTED COMMON SHARE Three Months Ended<br>March 31,
--- --- --- --- ---
2023 2022
Net income (loss) $ 266 $ (700)
(a) Accruals related to potential settlements of indirect tax matters 39
(c) Loss on assets classified as held for sale 36
(d) Net losses on equity securities 133 987
(e) Foreign currency transaction losses (gains) on the remeasurement of certain Euro-denominated debt and accrued interest and debt-related foreign currency derivative instruments 26 (40)
(f) Amortization of intangible assets 55 56
(g) Interest received on refunded tax payments (31)
(h) Tax impact of Non-GAAP adjustments (48) (179)
Non-GAAP Net income $ 440 $ 161
GAAP weighted-average number of diluted common shares outstanding (in 000's) 37,983 40,921
Net income (loss) applicable to common stockholders per diluted common share $ 7.00 $ (17.10)
Non-GAAP weighted-average number of diluted common shares outstanding (in 000's) 37,983 41,191
Non-GAAP Net income applicable to common stockholders per diluted common share $ 11.60 $ 3.90
RECONCILIATION OF GAAP TO NON-GAAP WEIGHTED-AVERAGE DILUTED COMMON SHARES OUTSTANDING Three Months Ended<br>March 31,
--- --- --- ---
2023 2022
GAAP weighted-average number of diluted common shares outstanding (in 000's) 37,983 40,921
(i) Adjustment for anti-dilutive shares (in 000's) 270
Non-GAAP weighted-average number of diluted common shares outstanding (in 000's) 37,983 41,191
RECONCILIATION OF NET CASH PROVIDED BY OPERATING ACTIVITIES TO FREE CASH FLOW Three Months Ended<br>March 31,
--- --- --- --- --- ---
2023 2022
Net cash provided by operating activities $ 2,889 $ 1,695
(j) Additions to property and equipment (88) (109)
Free cash flow $ 2,800 $ 1,586
Net cash provided by operating activities as a % of Total Revenues 76.5 % 62.9 %
Free cash flow as a % of Total Revenues 74.1 % 58.8 %

(1) Amounts may not total due to rounding.

Notes:
(a) Accruals related to potential settlements of certain indirect tax matters are recorded in General and administrative expense and excluded from Net income (loss) to calculate Non-GAAP Net income and Adjusted EBITDA.
(b) Amounts are excluded from Net income (loss) to calculate Adjusted EBITDA.
(c) Loss on assets classified as held for sale is recorded in Restructuring, disposal, and other exit activities and excluded from Net income (loss) to calculate Non-GAAP Net income and Adjusted EBITDA.
(d) Net losses on equity securities with readily determinable fair values are recorded in Other income (expense), net and excluded from Net income (loss) to calculate Non-GAAP Net income and Adjusted EBITDA.
(e) Foreign currency transaction losses (gains) on the remeasurement of Euro-denominated debt and accrued interest that are not designated as hedging instruments for accounting purposes and debt-related foreign currency derivative instruments used as economic hedges are recorded in Other income (expense), net and excluded from Net income (loss) to calculate Non-GAAP Net income and Adjusted EBITDA.
(f) Amortization of intangible assets is recorded in Depreciation and amortization expense and excluded from Net income (loss) to calculate Non-GAAP Net income.
(g) Interest received on tax payments refunded pursuant to settlement with authorities is recorded in Other income (expense), net and Income tax expense (benefit), as applicable, and excluded from Net income (loss) to calculate Non-GAAP Net income.
(h) Reflects the tax impact of Non-GAAP adjustments above and changes in tax estimates which are excluded from Net income (loss) to calculate Non-GAAP Net income.
(i) Reflects shares that are excluded from the GAAP weighted-average number of diluted common shares outstanding, as these shares are anti-dilutive given the GAAP net loss.
(j) Cash used for additions to property and equipment is included in the calculation of Free cash flow.
For a more detailed discussion of the adjustments described above, please see the section in this press release under the heading "Non-GAAP Financial Measures" which provides definitions and information about the use of non-GAAP financial measures.

Booking Holdings Inc.

Statistical Data

In millions(1)

(Unaudited)

Units Sold 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23
Room Nights 99 157 183 151 198 246 240 211 274
Year/Year (Decline) Growth (20.1) % 457.5 % 43.9 % 99.9 % 99.7 % 56.3 % 31.5 % 39.5 % 38.3 %
Rental Car Days 10 13 13 11 15 16 16 14 19
Year/Year (Decline) Growth (15.1) % 558.8 % 44.0 % 35.8 % 53.0 % 22.4 % 24.9 % 27.6 % 22.7 %
Airline Tickets 3 4 4 4 5 6 6 6 8
Year/Year Growth 62.1 % 626.7 % 154.8 % 108.0 % 69.1 % 31.4 % 45.1 % 61.5 % 73.3 %
Gross Bookings(2) 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23
Agency $ 8,704 $ 15,290 $ 14,872 $ 11,875 $ 16,286 $ 19,448 $ 17,614 $ 14,031 $ 19,500
Merchant 3,232 6,665 8,812 7,136 11,007 15,097 14,506 13,263 19,927
Total $ 11,935 $ 21,956 $ 23,684 $ 19,011 $ 27,293 $ 34,545 $ 32,120 $ 27,294 $ 39,427
Gross Bookings Year/Year Growth (Decline)
Agency 4.6 % 895.6 % 56.2 % 132.9 % 87.1 % 27.2 % 18.4 % 18.2 % 19.7 %
Merchant (20.7) % 764.4 % 128.2 % 222.2 % 240.6 % 126.5 % 64.6 % 85.9 % 81.0 %
Total (3.7) % 851.7 % 77.0 % 160.0 % 128.7 % 57.3 % 35.6 % 43.6 % 44.5 %
Constant-currency Basis (6) % 802 % 75 % 164 % 140 % 73 % 52 % 58 % 52 %
1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23
Total Revenues $ 1,141 $ 2,160 $ 4,676 $ 2,981 $ 2,695 $ 4,294 $ 6,052 $ 4,049 $ 3,778
Year/Year (Decline) Growth (50.2) % 243.2 % 77.1 % 140.7 % 136.3 % 98.7 % 29.4 % 35.8 % 40.2 %
Constant-currency Basis (51) % 229 % 76 % 146 % 146 % 116 % 47 % 49 % 47 %

(1)Amounts may not total due to rounding.

(2) Gross bookings is an operating and statistical metric that captures the total dollar value, generally inclusive of taxes and fees, of all travel services booked by our customers, net of cancellations.

9