Earnings Call
dLocal Ltd (DLO)
Earnings Call Transcript - DLO Q4 2025
Operator, Operator
Good day. Thank you for standing by. Welcome to the dLocal Fourth Quarter 2025 Results. Please be advised that today's call is being recorded. I would now like to hand it over to the company for opening remarks.
Mirele de Aragao, Head of Investor Relations
Good afternoon, everyone, and thank you for joining the fourth quarter 2025 earnings call. If you have not seen the earnings release, as always, a copy is posted in the financial section of the Investor Relations website. On the call today, we have Pedro Arnt, Chief Executive Officer; Guillermo Lopez Perez, Chief Financial Officer; Christopher Stromeyer, SVP of Corporate Development; and Mirele de Aragao, Head of Investor Relations. A slide presentation has been provided to accompany the prepared remarks. This event is being broadcast live via webcast, and both the webcast and presentation may be accessed through dLocal's website at investor.dlocal.com. The recording will be available shortly after the event concluded. Before proceeding, let me mention that any forward-looking statements included in the presentation or mentioned in this conference call are based on currently available information and dLocal's current assumptions, expectations and projections about future events. While the company believes that our assumptions, expectations and projections are reasonable given currently available information, you are cautioned not to place undue reliance on those forward-looking statements. Actual results may differ materially from those included in dLocal's presentation or discussed in the conference call. Forever reasons, including those described in the forward-looking statements and Risk Factors sections of dLocal's filings with the Securities and Exchange Commission, which are available on dLocal's Investor Relations website. Now I will turn the conference over to dLocal. Thank you.
Pedro Arnt, CEO
Good afternoon, everyone, and thank you for joining us today. 2025 was a year of exceptional execution, one that proved the strength of our business as we continue to build a world-leading financial infrastructure platform for emerging markets. Our business flywheel is accelerating. High growth in a massive and expanding total addressable market, strong customer loyalty and retention, a growing capacity to innovate and an asset-light high cash conversion financial model. We demonstrated the scale of the emerging market opportunity. Our total payment volume reached $41 billion, up 60% year-over-year and accelerating as the year progressed. Revenue crossed the important milestone of $1 billion for the first time. We continue to deepen our merchant relationships. Total payment volume retention reached 158% and net revenue retention, 145%, both strong testaments to the value of the service we offer and our ability to ride the secular waves of emerging market growth alongside our merchants. We also continue to advance our developing innovation engine. Buy Now Pay Later fused products are now live across six countries with solid merchant adoption. We've completed the launch of our full-service stablecoin suite, enabling merchants to on- and off-ramp fiat to stablecoins, settle and be settled in stablecoins and collect at checkout in stablecoins. And we continue to add an ever-growing portfolio of alternative payment methods, a SmartAPM platform. We also delivered strong cash generation in the year that ended adjusted free cash flow was $191 million, up 110% year-over-year with a 97% conversion ratio. All this strength in our P&L was driven primarily from our sustained total payment volume growth with merchants in 2025. Flowing on from total payment volume growth, gross profit grew 37% year-on-year. And despite a still active investment year, we expanded adjusted EBITDA as a percentage of gross profit by 5 percentage points, underscoring the operating leverage inherent in our financial model. As a consequence, net income reached $197 million, up 63% year-over-year. Taking a step back, it's important to acknowledge the consistency of our total payment volume growth over our entire history. From 2020 to 2025, total payment volume has grown at an 82% compound annual growth rate. It hasn't decelerated that much when we see 60%-plus growth in 2025. At the size we have today, these high levels of growth drive significant incremental dollar volumes. Case in point, in Q4 2025 alone, we added more total payment volume quarter-over-quarter than in the prior three quarters combined. The scale of this is worth pausing to reflect on. In 2025, we processed in a single day what we processed in all of 2016. Over the year, we handled approximately 3.5 billion pay-in transactions which is equivalent to around 6,700 payments every minute, every hour of every day. On the payout side, more than 100 million individuals received a payment through dLocal. Despite it still being the early days for our company, this kind of scale sets us up well for competitive advantage in costs, operating leverage, data accumulation and organizational knowledge. We now process payments in 44 markets across the Global South, nearly doubling our footprint over the last five years. With an increasing number of markets becoming meaningful contributors to overall volume, 2025 also represented acceleration in financial metrics. When we compare our 2021 to 2024 gross profit, adjusted EBITDA and net income against our 2025 growth rates, the sustainability of high levels of growth at much larger size is clear across every line. The business continues to compound solid growth even as it scales. There is a reason for this: Merchants are increasingly global, but financial infrastructure remains local and ever more complex and locally regulated. Emerging markets continue to be defined by fragmented payment infrastructure, regulatory complexity and rapidly evolving localized consumer behaviors. The structural challenges are exactly why our platform exists and has such wide adoption among the world's most successful digital companies. We address complex financial infrastructure challenges that our merchants lack expertise in and prefer not to focus on. There is still room to continue doing this for a very long time. I'd like to share a few examples of such complexity. We now hold 37 licenses across 26 markets, adding four in 2025 alone, including Argentina, Chile, the UAE and the Philippines, with 16 additional applications in process including for the United States. Without these, serving customers with the local financial infrastructure that their consumers expect would not be possible. Alternative payment methods already account for the majority of e-commerce volumes across emerging markets. Our alternative payment method volumes continue to grow as we deepen capabilities around tokenization, biometrics, improved regulatory compliance and increasingly offer instant rails being built across the Global South. On stablecoins, we've offered a full suite of stablecoin solutions for merchants. On AI agents, a possible new frontier for commerce, we are collaborating with Google on the AP2 open standard for interoperable AI engine payments to ensure local payment methods across emerging markets are part of that infrastructure from the ground up. Most importantly, we simplify and abstract away all this complexity through a single, unified, world-class platform. Our ability to offer one integration covering the widest and deepest footprint across the Global South— the most markets, the most payment methods per market— is our durable differentiator. That is the One dLocal proposition. The more complex the environment becomes, the more valuable it gets. I think it's worth highlighting a few examples from this last quarter alone that exemplify what I've been talking about. On stablecoins, we now offer merchants a complete infrastructure suite for digital assets from treasury and exchanges through on- and off-ramps all the way to stablecoin acceptance at checkout and settlements in stable with leading partners, including Circle, BVNK, Fireblocks and Felix. On Buy Now Pay Later, our Fuse product grew 88% quarter-on-quarter during the fourth quarter—a clear signal that merchant and consumer appetite for installment-based payments is real and rapidly accelerating. And on alternative local payment methods, we continue expanding depth and intelligence across markets and use cases to deliver improved performance. From biometric authentication and tokenized card on file to instant payment rails, DHL Express and Open English are among the latest merchants to go live with these capabilities. Alternative payment methods currently account for a significant portion of our quarterly total payment volume. The value to our existing merchants of the product and service model we offer becomes clear when looking at our retention metrics. As a merchant rides the secular trends in our markets, scales into new geographies and adopts new payment methods or expands them into new use cases, dLocal grows with them. This is the compounding nature of our model reflected in our total payment volume retention rate and net revenue retention. Equally important to our growth algorithm is the size of the market we are pursuing. Estimates place the total addressable market for digital payments across the emerging markets at over $2 trillion, and expect it to double by 2030. We currently hold less than 2% of that market, while our share of wallet with existing merchants is only approximately 10%. We're scaling fast, and yet the runway ahead remains enormous. This dynamic is also visible in the breadth and depth of our merchant base. Total merchant count reached more than 760 in 2025, and the diversity of that base continues to increase. Revenue concentration in our top three markets has declined, and our top 10 merchants account for a lower share of total revenue than in the prior year, reflecting broader platform adoption across geographies and verticals. While admittedly concentration remains, the business has become not only increasingly diversified but also stickier. Today, we serve our top 50 merchants across an average of 12 countries and 50 payment methods. That multi-country, multi-payment method engagement is the clearest expression of the resilience and compounding nature of what dLocal has to offer. All along, these results have been delivered with best-in-class efficiency. Our gross profit per employee has improved despite continued investment levels, with AI and automation as growing key enablers. In 2025, AI-driven automation delivered the productivity equivalent of roughly 7% of total headcount, allowing us to scale without proportional cost increases. More importantly, we expect further progress throughout this year. We have a clear self-reinforcing logic to our business model: high growth drives scale, scale drives efficiency, and efficiency generates the cash we reinvest to extend our lead or generate greater shareholder returns. This continued our track record of strong cash generation, which positions us to reinvest in technology, product and commercial capabilities while maintaining sufficient liquidity and returning capital to shareholders. As previously announced, I am very pleased to have Guillermo Lopez Perez on board as our new Chief Financial Officer. This will be Guillermo's first earnings call in the role, and we're all very excited to have him leading our finance organization. So with that intro, let me hand the call over to him.
Guillermo Perez, CFO
Thank you, Pedro. I am thrilled to have joined dLocal and to report this team's next chapter. Good afternoon, everyone. As I shared with some of you in London a few weeks ago, the opportunity ahead of dLocal is enormous, and the business this team has built over the past 10 years is exceptional. I look forward to having more conversations with you in the coming months about how we are strengthening and scaling dLocal. So Pedro walked us through some full year results. Let me focus on our performance in the fourth quarter. Total payment volume surpassed $13 billion for the quarter, growing 70% year-on-year and 26% quarter-on-quarter. This is our highest quarterly volume in dLocal's history and our fifth consecutive quarter of above 50% year-over-year total payment volume growth, a sustained trend that reflects the strength and consistency of our business. As you can see as well, we are exiting 2025 with very strong momentum in total payment volume growth. This growth was broad-based across our key markets and verticals. It was particularly strong in Brazil, Mexico, South Africa and Colombia. On the vertical side, on-demand delivery stood out in the quarter, driven by existing merchants ramping up expansion deals across Argentina, South Africa, Mexico and Colombia. E-commerce continued its positive trajectory, delivering a seasonally strong quarter, particularly in Mexico, Brazil and South Africa. Advertising recovered quarter-on-quarter, supported by the partial return of volumes in Egypt. Q4 was a strong quarter to finish the year as well from both a revenue and gross profit perspective. Revenue reached an all-time high of $338 million, up 65% year-on-year and 20% quarter-on-quarter, demonstrating that our total payment volume momentum translates into very strong top line performance. Gross profit reached $116 million, up 38% year-on-year and 12% over Q3. It reflects the natural margin pressure dynamic of scaling volume with established merchants and into new payment methods, products and countries. Even with that natural margin pressure, we added $32 million of gross profit year-over-year in the quarter, nearly a 40% growth. On a sequential basis, besides higher local-to-local volumes and the typical Q4 enrollment seasonality, the gross profit story was driven by five main contributors. Brazil led the growth where we saw very strong seasonal e-commerce growth, supported by solid trends across streaming, advertising, financial services and remittances. Egypt partially recovered versus Q3, reflecting the return of a large merchant and the ramp-up of new e-commerce streaming and ride-hailing models. Mexico contributed thanks to a strong volume growth in e-commerce, on-demand delivery, and ride-hailing. Other Africa and Asia contributed with broad-based growth, with a notable contribution from South Africa, where we are increasingly operating with more global merchants. Argentina, on the other hand, was the primary drag to growth. While underlying volume growth was very strong, gross profit was held back by higher costs amid election-related FX and rate volatility. Q4 continued to demonstrate the operating leverage inherent in our business. Total operating expenses were $53 million for the quarter, up 28% year-on-year, driven primarily by our investment cycle related headcount growth and higher average salaries following our merit cycle. Adjusted EBITDA reached $78 million, up 38% year-on-year and 9% quarter-on-quarter. Starting 2026, we are introducing operating profit to provide investors with greater transparency into our operating performance. As the business scales, adjustments represent a declining share of revenue and we believe this metric offers a more standardized basis for comparison with industry peers. Net income totaled $56 million for the quarter, up 87% year-on-year and 7% quarter-on-quarter. Year-over-year growth reflects a lower effective tax rate in the quarter, driven by a more favorable jurisdictional mix and the nonrecurrence of a one-time tax settlement recorded in Q4 of last year. Return on equity reached 35% on a last 12-month basis, up 10 percentage points year-over-year and continued to increase every quarter. The improvement in return on equity reflects both stronger profitability and the effects of our capital return policy, mostly the inaugural dividend payment in 2025. Finally, adjusted free cash flow for the quarter was $65 million, doubling year-over-year with an adjusted free cash flow to net income conversion ratio of 117%. The quarterly conversion can fluctuate with items like tax payment timing. But on a full year basis, we converted close to 100% of net income into free cash flow. This is a business that converts growth into cash at an exceptional rate. With that, I'll pass it back to Pedro, who will speak to how we are deploying this strength.
Pedro Arnt, CEO
Thank you, Guillermo. 2025 confirmed what we've long believed: The opportunity in emerging markets is massive, our model is the right one to capture it, and our team executes consistently across a complex and dynamic environment. We enter 2026 with a clear strategy, a strong platform, and a proven track record. This year also marks two milestones: five years as a listed company and 10 years since our founding, a reminder of how far we've come in so little time and how much of the opportunity still lies ahead. Let me turn to our outlook for 2026. We expect continued strong growth in the key market share and product market fit measurement that is total payment volume. We currently see total payment volume growth in the range of 50% to 60% year-over-year. Greater volume drives pricing leverage with downstream providers, improves FX liquidity and generates better data that feeds conversion rates. This is the compounding logic that excites me the most about our long-term trajectory in this business. We're guiding for gross profit growth of 22.5% to 27.5% year-over-year. As existing merchants grow and large clients continue to scale, we expect more volume-based discounting that is embedded in our long-term customer relationships. At the midpoint, this implies gross profit dollars of approximately $0.5 billion in the year. On profitability, we are guiding for operating profit growth of 27.5% to 32.5% year-over-year. Following a 2025 investment cycle, which has overhang into early 2026 as salaries and wages spend from 2025 hirings gets annualized, we expect operating leverage acceleration to become evident more towards the second half of the year and then flow into the following year. As a reminder, emerging markets remain inherently volatile, and our projections reflect those uncertainties. These conditions are not new to us. We've built this business to navigate exactly this kind of complexity, and we remain confident in our guidance. We believe we are only scratching the surface of the opportunity ahead when I take a longer-term view. So I wanted to leave you with a way of thinking about that opportunity further into the future. First, the growth of our existing merchants in markets where we serve them today. The world-class companies we serve are riding some of the strongest secular trends: digitization, middle-class income growth and e-commerce penetration. In many cases, there are entire lines of businesses for which they have not yet localized their payments infrastructure. Second, geographic expansion with existing merchants. We serve merchants across an average of 12 countries today, but we operate in over 44. Further expansion into Asia, the Middle East and Africa, where we see increasing merchant interest, will be an even greater growth vector going forward. These two elements will drive increases in our consolidated share of wallet of our existing merchants. They also explain why we expect continued high total payment volume retention rates with these merchants. On top of that, our growth will be powered by new merchants. Our last two years have been predominantly driven by the strength of our existing base. However, we're seeing strong commercial traction with new merchants across priority verticals such as travel, crypto, gaming and AI, as they move further along the emerging market payment adoption curve. We expect new merchant contributions, therefore, to increase over the medium term. And fourth is our innovation engine. While near-term P&L impact is still expected to be modest, we see multibillion total payment volume opportunities in our wider financial infrastructure bets such as Buy Now Pay Later, enhanced merchant of record solutions, virtual accounts and our soon-to-launch card-present offerings. Finally, and before I close, I'd like to cover capital allocation. We continue to have enormous confidence in the cash generation capacity of dLocal. The asset-light nature of the business, negative working capital requirements and potential for operating leverage ahead of us give us a growing free cash flow profile even under conservative projection scenarios. In addition, we currently operate with minimal debt. While we remain disciplined, we do not rule out using it in the future as a way to secure additional cash or enhance the efficiency of our capital structure. Our allocation framework is structured around four priorities: first, invest to sustain the high levels of growth that we aspire to; second, ensure the appropriate liquidity buffers given the volatility of the markets where we operate; third, selectively be prepared for M&A if it accelerates our strategy; and fourth, return excess capital to shareholders. On this last point, through the end of 2025, we have returned 64% of adjusted free cash flow generated since 2022 to our shareholders. We intend to maintain this disciplined approach to capital returns going forward. Consequently, we're confirming our dividend policy of 30% of the prior year's free cash flow, which this year translates to $57 million. Additionally, and upon thorough analysis and consultation, we believe that our business will generate sufficient cash in the medium term beyond our minimum liquidity requirements and dividend policy commitments. This allows us to increase returns to shareholders. As a result, the Board has approved a new share repurchase program of up to $300 million of our Class A common shares. The policy is a first step in what should become a multiyear capital allocation model that combines the predictable discipline of our diligent policy with add-on allocations for share buybacks that will prove accretive to EPS. The precise quantum of these plans will be determined by multiple factors, among them trading volumes to ensure adequate liquidity for our shares, continued confidence in excess free cash flow generation and analysis of the potential for other areas of investment that can generate even higher total shareholder returns. We trust that these corporate finance decisions and programs highlight our commitment to be prudent allocators and custodians of your capital as shareholders in dLocal. Finally, these are turbulent times. To close, I want to highlight what makes our story special and more importantly, durable. We have a business that is growing rapidly, highly profitable on a cash basis with low leverage and high and increasing return on equity. That combination of growth, profitability and financial strength is where we as a team remain focused on the long game: disciplined growth, continued product innovation and sustainable value creation for our merchants and our shareholders. The opportunity across the emerging market landscape is vast. Our platform is uniquely positioned to capture it, and our track record gives us confidence in our ability to continue to execute against this strategic vision. Thanks, everyone, for your continued support, and we can now open the call to take your questions.
Operator, Operator
Our first question will come from Tito Labarta from Goldman Sachs.
Tito Labarta, Analyst
A couple of questions, I guess, to start. First on the total payment volume growth guidance, as you mentioned, Pedro, you have continued strong opportunity for growth there. Just if you can give a little bit more color on where you're seeing the growth come from this year? Is it a continuation of Brazil, which has been growing quite a bit more in Africa? Just any color that you can give on where you think the total payment volume growth will come from by country, by vertical, like e-commerce has been strong. Any color on that, I think would be helpful. And then my second question, specifically on the quarter, in Argentina, we saw actually very good revenues. Gross profit were lower. I mean, I think you mentioned FX and some other things impacting costs. But how do you think about the gross margin in Argentina? Should we think of this as a one-off this quarter given everything going on there? And should that gross margin sort of recover to levels that we saw before? Just to think about the growth that we can expect, not just on revenues, but also gross profit for Argentina.
Pedro Arnt, CEO
Great. Thanks, Tito. I'll take the first one. I'll leave the second one to Guillermo. So the strength of our business continues to be broad-based in terms of the guidance. Latin America will continue to deliver strong growth. We consolidate our position further in Africa with some critical markets there, sustaining growth. We've seen Egypt pick back up in the fourth quarter, and we assume that rolls into the '26 guidance. We're also becoming increasingly ambitious in the Middle East and in Asia, where, despite being a late entrant, we do see significant opportunity and will lean into that market as a long-term growth vector. The other part that we indicate, if you look at Page 27 of the slides, is we also begin to see increasingly a better-distributed set of growth vectors in the guidance, whereas our '25 results were extremely concentrated on share of wallet gains and organic growth of our existing merchants in existing countries. When we take our bottoms-up approach and probability adjust our pipeline to get to the '26 guidance numbers, we begin to see more participation coming from taking those merchants into new countries, which shows the depth of the relationships we're building and also the growing importance of frontier markets and smaller markets within the emerging world footprint as well as our expanding footprint into more parts of the globe, for example, Asia, as I just mentioned. We expect a pickup in new merchant impact in year one. So a very strong cohort. Finally, still small, but if we take a midterm view, a very important part of what we're building are our new products, which allow us to further monetize and gain traction with our merchants. More importantly, many of these ideally also become take rate accretive because they are higher monetization products.
Guillermo Perez, CFO
Okay. So, let me take a start to your question on Argentina and feel free, Pedro, to chime in. Argentina had a significant rate in FX volatility leading into the elections in Q3. I think this macro volatility was already mentioned in the previous earnings. Unfortunately, we show it remained elevated throughout Q4, which affected the cost of the funding sources that we use for our attachment business. On a positive note, we continue to see very strong volume growth and Argentina remains a highly attractive market for us. It is one of our fastest-growing countries. When we calculate the returns on capital deployed, they are really well above our cost of capital. Our thinking on Argentina is that it is a high-growth, high-return market despite the increasing volatility that we have seen.
Tito Labarta, Analyst
Okay, very helpful, Pedro and Guillermo. If I can, just a quick follow-up on each. So we should expect that gross margin, which has been affected by currency fluctuations, will recover as the currency stabilizes, getting closer to the levels we saw in the past. Is that correct for Argentina? And Pedro, regarding the stablecoin, I understand you mentioned them as potential opportunities. When do you anticipate they will become significant contributors? Should we expect this by 2026, or is it more likely to be a 2027 or 2028 scenario? I'm trying to assess the potential impact and how much they could contribute.
Pedro Arnt, CEO
So 2026 is more about the confirmation of product market fit and solid growth. We gave an idea of quarter-on-quarter growth and Buy Now Pay Later above 80%. Now obviously, coming from a small base, it still doesn't move the needle—unlikely that it moves the needle in 2026 but compounding at those levels of growth sequentially, by 2027, ideally, that does become material in our P&L. And then on Argentina, we'll comment on how the market evolves when we get into it. As you know, Argentina is a particularly volatile country. I'd rather not be making forward-looking statements. I think Guillermo's point was, if we abstract ourselves from the short term, we look at total payment volume growth and the merchant interest in the country. We look, in general, at a country that seems to be on the right track. We expect a lot out of Argentina over the long term.
Operator, Operator
Our next question will come from the line of Guilherme Grespan from JPMorgan.
Guilherme Grespan, Analyst
Congrats on the quarter, very strong print. Two questions on my side. The number one is just on stablecoins. You mentioned a little bit on stablecoins by alternative payment methods, but specifically on stablecoins. If you're seeing any pickup, Pedro or not in the volumes of stablecoins at checkout. I think on the treasury of dLocal makes more sense; maybe it's picking up. But my interest is more on the pains and kind of adoption. Are we seeing any signal that stablecoin technologies are already picking up in some way? And then my second question is just to check the box on the United States license; should we read this as a U.K. license similar to that movement? Or is it specific to any service or product here?
Pedro Arnt, CEO
On stablecoins, we are not seeing significant volumes or pickup in stablecoin at checkout. We do begin to see growing interest from merchants and understanding the product that we've come to market with, understanding regulatory requirements and how each market works, but I would not say we've seen volume. Where we're seeing the most volume within that vertical is serving digital asset marketplaces and exchanges with the legs on the way in and the way out, so what we call pay-ins and payouts. We have increasing and growing conversations with corporate treasuries and our clients' treasuries on the usage of stablecoins in particular markets where they may have a cost benefit or a speed benefit or a 24/7 settlement benefit, which I think over the next few years will probably be the largest of those three segments that we offer products around, which is stablecoins as a payment means or settlement means, stablecoin on- and off-ramps to fiat, and corporate treasury adoption.
Guillermo Perez, CFO
That's clear.
Pedro Arnt, CEO
There's a second part to your question or a second question, which was on U.S. licenses. We continue to be solely focused on the emerging market global footprint. As I said, we're very excited about our forays into the Middle East and Asia. So there's not an ambition here to offer developed market solutions. We see our strength and our differentiation and our ability to leverage over 10 years of building infrastructure and pipelines across the emerging world. Those licenses just facilitate settlements to merchants and simply allow us to operate on our own licenses in an increasingly compliant way rather than have to rely on licensed partners.
Operator, Operator
Now for our next question will come from the line of Pedro Leduc from IBBA.
Pedro Leduc, Analyst
Congratulations on the strong close of the year. First question on Brazil revenues and gross profits. Gross profits growing much faster than revenues here this quarter. I was wondering if you could detail to us a little bit, if it's product mix or client mix? Second, if you want to develop a little more on what dragged up the G&A expenses this quarter. There's a comment in the prepared remarks that operating leverage should kick in in the second half of the year. Do you see it protruding within the profit and gross profit guidance? But is it something that we should also expect the 4Q level to be still upon us here in this first half of the year? If I may squeeze in the third point. Just to clarify, I think there was a comment about present card operations going forward if you want to detail a little bit more about that.
Pedro Arnt, CEO
Okay. On Brazil, I would say, in general, Brazil really has begun to rebound. If we look at the total payment volume growth, it shows this tremendous strength in that market. Brazil also benefited from very strong monetization. A portion of that is it's one of our largest markets where we have a lot of total payment volume from mid-tier merchants, which typically have slightly higher take rates. The vertical mix there with advertising performing well that usually tends to be a slightly higher take rate. It was a particularly strong quarter. I don't think that level of dispersion between total payment volume growth and gross profit growth is something that you should necessarily project into the future. So very strong in general; structurally strong. I'm really glad to see Brazil turnaround after a difficult '24. There's also an easy comp to a certain extent, but I think mission accomplished by the team there. We always said that we were confident that '24 was more about volatility and that there was still significant growth for us ahead in Brazil. It was particularly strong. I don't think that kind of strength necessarily should be extrapolated into the future.
Guillermo Perez, CFO
You asked specifically about G&A; I mean, there were some one-off items, but if you normalize for them, these nonrecurring costs at the underlying time on G&A are consistent with what we see in the rest of OpEx. The story of OpEx is on our Q4. It reflects the last leg of the hiring coming out of the investment cycle that Pedro started two years ago. We invested mostly in headcount, and there's also a component of our annual merit cycle increases. Now to help you understand how this is going to pan out in 2026, we are not planning to add any significant headcount at this point in 2016, beyond a few hires already mentioned at the end of '25. But given this '25 hiring is backloaded in the year, you should see higher levels of OpEx year-over-year growth in the first few months of '26. This cost, as discussed, is anticipated. This growth should produce in the later months of 2026. Overall, we expect OpEx growth for the full year to be below gross profit growth, and the operating leverage imparted in our guidance is probably going to be a story for the second half of the year. It is worth noting as well that when you compare us to our peers, as we show in the presentation, we believe we are our own best-in-class in terms of the resources required to run a business of this scale and growth rate. That's a reflection as well of the operating model that we built, and I'm very comfortable with the levels we are maintaining.
Pedro Arnt, CEO
You had a third part to your question, I didn't jot it down.
Pedro Leduc, Analyst
There's some mention about card-present transactions that you're going to upgrade? Maybe I misunderstood it, but there's something in the call that mentioned that.
Pedro Arnt, CEO
Yes. That's part of our innovation pipeline. I think there are select verticals where we have inbound interest from merchants who would like to use dLocal technology stack embedded in smart hardware and smart POS. That would be our first foray in being able to capture some share of wallet in card-present processing, which is by far the largest market. If you look at dLocal until today, 100% of the merchants we process are digital merchants, so not card-present transactions. This new card-present platform that we'll be launching will allow us to start having some share of wallet of the card-present market. Still focused a lot on global international merchants, where the advantage of one integration and then being able to deploy that across multiple markets remains unchanged. We're not changing our go-to-market strategy, but it does open a very large addressable market for us.
Operator, Operator
Our next question will come from the line of Matt Coad from Truist.
Matthew Coad, Analyst
Pedro, I wanted to ask one more question about the card-present offering. Do you think that will mainly develop in the years 2027 to 2029? Could you explain if there's any initial operating expense investment planned for 2026 to support that growth? Additionally, I've noticed that a large merchant returning in Egypt is quite a unique situation, which seems promising for dLocal. Could you provide some insight into this? Specifically, why did you lose market share, and what led the merchant to return to dLocal?
Pedro Arnt, CEO
Great. Let's see. I don't want to get too dragged into this card-present thing to not make too much out of an embryonic product launch. Everything we build is typically determined by a specific merchant contract that's existing. Therefore, we rarely ever invest significant OpEx ahead of having concomitant revenues backing it up. I think this is yet another case where we will build alongside our client. That allows us to gradually see if there's product market fit and how much more interest there is for what we're building and how much we can grow with that initial merchant. In general, that's one of the reasons we're so encouraged by the cash generation of our financial model. We don't really make big investments ahead of existing real enterprise merchant demand to fund the build-out of the products. Regarding Egypt, I think we've walked through this. Regaining share of wallet is phenomenal. It doesn't surprise us, but losing it in the first place, we explained this was a merchant that we had a 100% share of wallet in. The merchant started rolling out redundancy and initially lost a significant amount of that share. Through performance, we've gradually been recovering it. We will never return to 100% because the merchant understandably will always have redundancy. But certainly, at least over the last quarter, it's been one of recovering a lot of market share that was initially lost when we moved from 100% to sub-50%.
Guillermo Perez, CFO
I think the other thing to add on it is we're diversifying our business with the ramp-up of e-commerce, especially with streaming and ride-hailing merchants; it's good to have and see that diversification.
Operator, Operator
Next question will come from the line of Jamie Friedman from Susquehanna.
James Friedman, Analyst
I appreciate the new disclosures, especially Slides 12, 13 and 27. I want to ask about those. So if you don't have it in front of you, the share of wallet analysis on Slide 12, I think, is important. So if I'm reading this right, you're getting 300 basis points of share of wallet increase year-over-year is your estimate from your installed base, if that's right. I'm just trying to reconcile that, Slide 12 with Slide 27. How do we think about the share of wallet contributing to growth going forward and the contribution from new merchants, which you're articulating is expanding next year?
Pedro Arnt, CEO
Jamie, so I think you've understood correctly. Slide 12 is an actual breakout of what was driving growth, which informs the left-hand column of the slide further down. If you look at '25, our total payment volume retention was phenomenal. Within that retention, it was very much driven by the growth of our merchants in the markets where we already serve them and share of wallet gains within those merchants in those markets. Think of that almost as the enormous expansion of the existing market we're in. One of the great things about emerging markets is just riding the growth of our business partners as emerging market consumers become more digital and consume more and more of these global digital products gives us significant growth. On top of that, as we gain share of wallet in some of these merchants, things play out as they did in '25. What we see in our pipeline for '26 is that we see a pickup in growing into new markets with those merchants, better impact coming from new merchants. We're beginning to see increasing pickup in new merchants globally looking to localize payments, and so we expect a lot out of the '26 cohort. Finally, we're beginning to see, as I said before, product market fit and new products coming to market. Whether that is Buy Now Pay Later, card-present, virtual accounts, and a few other things we've indicated. If you take a longer-term look, we would like to see new products and new merchants increasingly becoming a bigger and bigger part of the story.
James Friedman, Analyst
If I could just follow up, Pedro. With the new merchant contribution contemplated for '26, Slide 27, 10%, I would have thought that those would be accretive to the gross profit take rate because they probably don't have the volume discounts because they're new. Is that a fair assumption? Because that is a bigger number next year than this year, so why is it that we're landing at like an 80 basis gross profit take rate at the midpoint next year if new merchants are ramping the way that they are?
Pedro Arnt, CEO
That's a generalization, and it depends very much on the new merchant and the new merchant potential and the size of their projected volume as well. If you have the possibility to engage in a conversation with some of these new generation companies that are growing 11x quarter-on-quarter and convince them to adopt localized payments, you are going to focus on volume there and give them an attractive take rate. So it's not that easy to generalize. More importantly, and again, sorry for being so reiterative on this, but the more we look at the size of the emerging market opportunity, the more convinced we are that the single most important thing for us is to continue to grow total payment volume to drive maximum scale and not lose merchants or lose accounts on trying to maximize for take rate. At the end of the day, at high total payment volume growth, which drives incremental gross profit dollars and solid gross profit growth with operating leverage, we get the best of both worlds. Long term, we guarantee that we continue to be one of the scale leaders across emerging markets. We feel fairly confident that if we have the merchant relationship and we're processing for them, we will figure out ways to monetize those relationships and all that total payment volume. So we are focused on total payment volume growth, focused on gross profit dollar growth, and being scale leaders across emerging markets is what's implied in the guidance. Not all new merchants that come in necessarily come in at higher take rates. It depends on the vertical, and it depends on the size and the potential of the new merchants. The new products do all tend to be accretive to take rate, but those are still quite small in terms of their impacts on the '26 guidance.
Operator, Operator
Our next question will come from the line of Neha Agarwala from HSBC.
Neha Agarwala, Analyst
Congratulations on the results. Just a quick clarification on the OpEx on what I understand you're done with all the hirings that you needed, most of the investments. The reason why the operational efficiency will be visible more in the second half of this year is mostly because of base effects because some of those expenses will be in the first half, right? But most of the investments, the changes that needed to be done, those are already done. We don't have significant investments per se in 2026? And my second question is where do you see upside or downside risk to your guidance? What are the main factors that we should watch out for during this year that could bring in volatility or divergence from the guidance that you have provided?
Guillermo Perez, CFO
Let me take the first one and hand the second one to Pedro. So you're right; you're thinking about OpEx. We see a lot of the hiring in the second half of this year. There were just a few headcount positions that were open at the time that come in 2026. From an OpEx perspective, what you're going to see is the annualization of those late-in-the-year hirings budding out in '26. You will see that high year-over-year growth in the first few months, and that should normalize and come down in the latter part of the year in which we are predicting a reduction in the level of growth; that's correct.
Pedro Arnt, CEO
Great. Let's say, I don't want to give you a trite answer. Clearly, as an emerging market operator, global macro, geopolitical, and primarily how that flows through to FX are the clear— we don't control, we don't know, but they can have an impact on our results. If we take a more micro approach within the things we do control, probably the largest risk and this somewhat also answers Jamie's question on the take rate implied is there have been some very strong global wins with some of our large merchants. I think the way we like to say it is we feel like we've moved into a new category of partnership with many of the world's leading digital companies where we are now one of the largest global payment processors, operating for them across multiple markets across the emerging world. The expectation of the delivery on those contracts is a big part of the growth in 2026. Guidance that remains concentrated from a merchant perspective, less and less so from a country perspective, because we're serving these merchants across many more markets and payment methods. But that's probably the biggest risk: We do have to deliver on these net new adds in terms of markets and payment methods so that we continue to roll out everything that has been jointly agreed to in these large global contracts where we become one of their most important and trusted global financial infrastructure providers.
Neha Agarwala, Analyst
So I mean, if I put it differently, you said the upside risk probably goes to the volume growth with more of these big wins coming through, but your ratio, which is the take rate ratio, might get diluted because of that, but you're very focused on volume growth, as that's the right strategy for the long term?
Pedro Arnt, CEO
Gross profit growth, operating profit growth, obviously, earnings above all else; convinced that this is a race to scale as payments and financial infrastructure always are. As I said before, if we have the total payment volume, we have the merchant relationships as our product portfolio widens. We have that total payment volume and those relationships to cross-sell new products and also figure out different ways that we can help our merchants across the markets where we operate with them. We continue to see take rate as an output metric. The metrics we manage to our total payment volume growth reflect market share, share of wallet, and how our merchants choose. Remember that total payment volume for us is revenue for our merchants, and then be able to drive gross profit growth, operating profit growth and earnings growth as a consequence of that sustained high level of compounding total payment volume growth.
Operator, Operator
And with that, this concludes the question-and-answer session. Thank you for your participation in today's conference. This does conclude the program. You may now disconnect. Everyone, have a great day.