8-K

Eastern Bankshares, Inc. (EBC)

8-K 2021-07-29 For: 2021-07-29
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Added on April 06, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT

PURSUANT TO SECTION 13 OR 15(D)

OF THE SECURITIES EXCHANGE ACT OF 1934

Date of Report (Date of Earliest Event Reported): July 29, 2021

EASTERN BANKSHARES, INC.

(Exact Name of Registrant as Specified in Charter)

Massachusetts 001-39610 84-4199750
(State or Other Jurisdiction<br>of Incorporation or Organization) (Commission<br>File Number) (I.R.S. Employer<br>Identification No.) 265 Franklin Street 02110
--- --- --- ---
Boston , MA
(Address of Principal Executive Offices) (Zip Code)

Registrant’s telephone number, including area code: (800) 327-8376

Not Applicable

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the Registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading<br>Symbol(s) Name of each exchange<br>on which registered
Common Stock EBC Nasdaq Global Select Market

Indicate by check mark whether the Registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company  ☒

If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Item 2.02    Results of Operations and Financial Condition.

On July 29, 2021, Eastern Bankshares, Inc., a Massachusetts corporation (the “Company”) and the stock holding company for Eastern Bank, issued a press release in which it announced its earnings for the quarter ended June 30, 2021. A copy of the press release is furnished herewith as Exhibit 99.1.

Item 7.01    Regulation FD Disclosure.

In the press release announcing the Company's earnings for the quarter ended June 30, 2021, the Company announced the approval by its Board of Directors of a regular quarterly cash dividend of $0.08 per share payable on September 15, 2021 to shareholders of record on September 3, 2021.

In connection with issuing such press release, the Company posted an investor presentation in the “Presentations” section of the Company’s investor relations website at investor.easternbank.com on July 29, 2021. A copy of the presentation is furnished herewith as Exhibit 99.2.

Item 9.01    Financial Statements and Exhibits.

(d)Exhibits

Exhibit Description
99.1 Press release datedJuly29, 2021
99.2 Presentation titled "Q2 Earnings Presentation" dated July 29, 2021
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.

EASTERN BANKSHARES, INC.
DATE: July 29, 2021 By: /s/ James B. Fitzgerald
James B. Fitzgerald
Chief Financial Officer

Document

Exhibit 99.1

Eastern Bankshares, Inc. Reports Second Quarter 2021 Financial Results and Declares Quarterly Dividend

BOSTON, July 29, 2021 (BUSINESS WIRE) — Eastern Bankshares, Inc. (the “Company,” or together with its affiliates and subsidiaries, “Eastern”) (NASDAQ Global Select Market: EBC), the stock holding company of Eastern Bank, today announced its 2021 second quarter financial results and the declaration of a quarterly cash dividend of $0.08 per share. Net income for the second quarter of 2021 was $34.8 million, or $0.20 per share, compared to net income of $47.7 million, or $0.28 per share, reported for the first quarter of 2021.

Financial results for the second quarter of 2021 include $3.5 million in merger and acquisition expenses, primarily related to the pending merger with Century Bancorp, Inc. (“Century”) announced on April 7, 2021 and $3.3 million in expenses related to the anticipated settlement of overdraft litigation. Excluding these, and certain other non-operating expenses, operating net income* for the second quarter of 2021 was $37.1 million, or $0.22 per share, compared to $46.5 million, or $0.27 per share, reported for the prior quarter.

“Our second quarter financial results continue to demonstrate our organic growth, strong fee income generation, sound asset quality, and focus on our long-term profitability,” said Bob Rivers, Chief Executive Officer and Chair of the Board of Eastern Bankshares, Inc. and Eastern Bank. “COVID-19 vaccination rates in our core markets are among the highest in the country, and we’re seeing significant progress in our local economy as businesses were able to reopen their doors and look to the future. Excluding PPP loans, we saw loan growth of $117 million this quarter, or growth of over 5% on an annualized basis, which provides further evidence of confidence and business expansion. We are optimistic about our continued growth as our colleagues work diligently on the integration of Century. We’re pleased that Century shareholders approved the transaction earlier this month and are working towards a smooth integration later this year.”

HIGHLIGHTS FOR THE SECOND QUARTER OF 2021

•Total loans excluding Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”) loans grew $116.9 million, or 5% on an annualized basis from the prior quarter. Residential and commercial loans excluding PPP loans grew 15% and 5%, respectively, on an annualized basis from the prior quarter.

•Net interest income increased $4.5 million from the prior quarter due to growth in the Company’s securities portfolio and higher loan income, primarily attributable to higher PPP fee recognition.

•An improving economic outlook coupled with strong asset quality led to a $3.3 million release of loan loss reserves. Nonperforming loans were $41.6 million, or 0.43% of total loans at the end of the second quarter.

•The second quarter saw solid fee generation with insurance, wealth management and debit card revenues up 4%, 17% and 36%, respectively, from the prior year quarter.

BALANCE SHEET

Total assets were $17.0 billion at June 30, 2021, representing an increase of $320.7 million, or 2%, from March 31, 2021.

•Available for sale securities increased $862.5 million, or 22%, on a consecutive quarter basis, to $4.8 billion, as excess liquidity was deployed into U.S. Agency securities. Cash and equivalents declined $296.1 million to $1.6 billion.

•Total loans were $9.6 billion, representing a decrease of $295.4 million, or 3%, from the prior quarter as the pace of forgiveness of PPP loans accelerated in the second quarter. Excluding PPP loans, total loans grew $116.9 million, or 1%, from the prior quarter, driven by growth in commercial loans excluding PPP loans of $80.7 million and residential loans of $51.0 million.

•Deposits totaled $13.3 billion, representing an increase of $269.6 million, or 2%, from March 31, 2021.

•Shareholders’ equity was $3.4 billion, representing an increase of $43.6 million, or 1%, from the prior quarter. The increase is driven by higher retained earnings of $21.0 million as well as an increase in the after-tax market value of the available for sale investment portfolio, which drove the increase in accumulated other comprehensive income of $19.9 million.

•At June 30, 2021, book value per share was $18.37 and tangible book value per share* was $16.33.

NET INTEREST INCOME

Net interest income was $104.6 million for the second quarter, compared to $100.1 million in the prior quarter, representing an increase of $4.5 million on a consecutive quarter basis.

•Included in net interest income was $9.3 million and $8.3 million of SBA PPP fee accretion net of deferred cost amortization in the second quarter and prior quarter, respectively. Between March 31, 2021 and June 30, 2021, $502.9 million in PPP loans were forgiven through the SBA or otherwise paid down compared to $240.7 million in

the prior quarter. In the second quarter, PPP loan forgiveness was concentrated in higher balance loans where the Company received a lower percentage loan processing fee from the SBA relative to the prior quarter. Loans forgiven in the second quarter had lower unaccreted fee income at the time of forgiveness relative to the first quarter.

•Interest income on available for sale securities increased $2.3 million to $14.3 million in the second quarter as excess cash continues to be deployed into securities. Investment securities averaged $4.3 billion for the second quarter compared to $3.6 billion for the prior quarter, an increase of $713.2 million.

•The net interest margin on a fully tax equivalent (“FTE”) basis* was 2.69% for the second quarter, representing a 2 basis points decrease from the prior quarter. The net interest margin continues to be pressured by the low interest rate environment and excess liquidity. The core net interest margin* in Appendix E demonstrates the impact of excess cash and the PPP program.

NONINTEREST INCOME

Noninterest income was $45.7 million for the second quarter, compared to $55.2 million for the prior quarter, representing a decrease of $9.5 million. The decline was primarily driven by lower insurance revenues from the seasonally high prior quarter and lower loan-level interest rate swap revenue due to lower market interest rates.

•Insurance commissions decreased $4.5 million to $23.7 million in the second quarter, compared to $28.1 million in the prior quarter, driven by seasonality. Compared to the prior year quarter, insurance commissions increased $1.0 million, or 4%.

•Trust and investment advisory fees increased $0.4 million on a consecutive quarter basis to $6.1 million primarily due to higher equity values.

•Loan-level interest rate swap losses were $1.2 million in the second quarter, compared to $5.4 million in revenue in the prior quarter, representing a decrease of $6.6 million that was primarily driven by a $6.4 million decrease in the fair value of such interest rate swap transactions due to lower market interest rates.

•Income on securities held in rabbi trust accounts was $4.2 million in the second quarter compared to $1.8 million in the prior quarter, representing an increase of $2.4 million primarily due to higher equity market gains in the second quarter of 2021 as compared to the prior quarter.

•Mortgage origination activity was lower in the second quarter as compared to the prior quarter with the gain on sale of loans held for sale totaling $0.8 million, down $0.6 million from the prior quarter.

Please refer to Appendix B for a reconciliation of operating revenues and expenses*.

NONINTEREST EXPENSE

Noninterest expense was $107.3 million for the second quarter representing an increase of $13.3 million, or 14%, from $94.0 million the prior quarter. The increase was primarily driven by higher salaries and employee benefits expense, expenses related to the pending merger with Century, and expenses related to the anticipated settlement of overdraft fee and nonsufficient funds fee lawsuits. Noninterest expense on an operating basis* for the second quarter of 2021 was $99.9 million, compared to $92.5 million in the prior quarter.

•Salaries and employee benefits expense was $69.3 million in the second quarter, representing an increase of $5.2 million from the prior quarter. The increase was primarily driven by higher incentive compensation expense of $3.4 million and an increase in the defined contribution supplemental executive retirement plan (“DC SERP”) expense of $1.1 million associated with the increase in the market value of investments held in rabbi trust accounts.

•Data processing expense was $13.6 million in the second quarter, an increase of $1.4 million from the prior quarter. Professional services expense was $6.4 million, an increase of $2.3 million from the prior quarter. These increases can be primarily attributed to costs associated with the pending acquisition of Century.

•Marketing expenses were $3.5 million in the second quarter, representing an increase of $1.8 million from the prior quarter.

•Other noninterest expense increased $2.5 million in the second quarter to $3.0 million. In the second quarter, the Company recorded expenses of $3.3 million related to the anticipated settlement of overdraft fee and nonsufficient fund fee suits brought against the Company that were the subject of mediation during the quarter. Partially offsetting this increased expense in the second quarter was the reversal of an impairment charge on tax credit investments of $1.4 million.

Please refer to Appendix B for a reconciliation of operating revenues and expenses*.

ASSET QUALITY

The allowance for loan losses was $105.6 million at June 30, 2021, or 1.10% of total loans, compared to $111.1 million or 1.12% of total loans at March 31, 2021. The Company released loan loss reserves totaling $3.3 million in the second quarter, compared to a release of $0.6 million in the prior quarter. The Company followed the incurred loss allowance GAAP accounting model at June 30, 2021 and all preceding periods.

Non-performing loans totaled $41.6 million at June 30, 2021 compared to $44.0 million at the end of the prior quarter. During the second quarter of 2021, the Company recorded total net charge-offs of $2.1 million, or 0.09% of average total loans on an annualized basis compared to $1.4 million and 0.06% in the prior quarter, respectively.

At June 30, 2021, approximately $149.8 million in COVID-19 modified loans remained under modified payment terms, down from $178.4 million at March 31, 2021. The commercial real estate portfolio contained $113.3 million of the remaining COVID-19 modifications at period end, of which $89.3 million or 79% were in the hotel segment.

Please refer to Appendix F for a detailed breakout on COVID-19 related loan modifications.

CONFERENCE CALL INFORMATION

A conference call and webcast covering Eastern’s second quarter 2021 earnings will be held on Friday, July 30, 2021 at 9:00 a.m. Eastern Time. To join by telephone, participants can call the toll-free dial-in number (833) 233-4460 from within the U.S. or (647) 689-4543 if outside the U.S. and reference conference ID 7899073. The conference call will be simultaneously webcast. Participants may join the webcast on the Company’s Investor Relations website at investor.easternbank.com. A replay of the webcast will be made available on demand on this site.

Following the webcast, Eastern will post its general investor presentation incorporating the second quarter results on its website at investor.easternbank.com under the “Events & Presentations” section.

DIVIDEND DECLARED

The Company’s Board of Directors declared a quarterly cash dividend of $0.08 per common share, payable on September 15, 2021, to shareholders of record as of the close of business on September 3, 2021.

ABOUT EASTERN BANKSHARES, INC.

Eastern Bankshares, Inc. is the stock holding company for Eastern Bank. Founded in 1818, Boston-based Eastern Bank has more than 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, and Rhode Island. As of June 30, 2021, Eastern Bank had approximately $17 billion in total assets. Eastern provides banking, investment and insurance products and services for consumers and businesses of all sizes, including through its Eastern Wealth Management division and its Eastern Insurance Group LLC subsidiary. Eastern takes pride in its outspoken advocacy and community support that includes $240 million in charitable giving since 1994. An inclusive company, Eastern employs approximately 1,900 deeply committed professionals who value relationships with their customers, colleagues, and communities. For investor information, visit investor.easternbank.com.

CONTACT

Investor Contact

Jillian Belliveau

Eastern Bankshares, Inc.

InvestorRelations@easternbank.com

781-598-7920

Media Contact

Andrea Goodman

Eastern Bank

a.goodman@easternbank.com

781-598-7847

NON-GAAP FINANCIAL MEASURES

*Denotes a non-GAAP financial measure used in this press release.

A non-GAAP financial measure is defined as a numerical measure of the Company’s historical or future financial performance, financial position or cash flows that excludes (or includes) amounts, or is subject to adjustments that have the effect of excluding (or including) amounts that are included in the most directly comparable measure calculated and presented in accordance with accounting principles generally accepted in the United States (“GAAP”) in the Company’s statement of income, balance sheet or statement of cash flows (or equivalent statements).

The Company presents non-GAAP financial measures, which management uses to evaluate the Company’s performance, and which exclude the effects of certain transactions that management believes are unrelated to its core business and are therefore not necessarily indicative of its current performance or financial position. Management believes excluding these items facilitates greater visibility for investors into the Company’s core businesses as well as underlying trends that may, to some extent, be obscured by inclusion of such items in the corresponding GAAP financial measures.

There are items in the Company’s financial statements that impact its financial results, but which management believes are unrelated to the Company’s core business. Accordingly, the Company presents noninterest income on an operating basis, total operating revenue, noninterest expense on an operating basis, operating net income, operating earnings per share, operating return on average assets, operating return on average shareholders’ equity, the operating efficiency ratio, and the ratio of noninterest income to total revenue on an operating basis. Each of these figures excludes the impact of such applicable items because management believes such exclusion can provide greater visibility into the Company’s core business and underlying trends. Such items that management does not consider to be core to the Company’s business include (i) income and expenses from investments held in rabbi trusts, (ii) gains and losses on sales of securities available for sale, net, (iii) gains and losses on the sale of other assets, (iv) rabbi trust employee benefits, (v) impairment charges on tax credit investments and associated tax credit benefits, (vi) expenses indirectly associated with the Company’s initial public offering (“IPO”), (vii) other real estate owned (“OREO”) gains, (viii) merger and acquisition expenses, (ix) the stock donation to the Eastern Bank Foundation (“EBF”, formerly known as the Eastern Bank Charitable Foundation) in connection with the Company’s mutual-to-stock conversion and IPO, and (x) settlement of putative consumer class action litigation matters related to overdraft and non-sufficient funds fees, and associated settlement expenses. The Company does not provide an outlook for its total noninterest expense because it contains expense components, such as expense associated with rabbi trust accounts, which is market-driven, over which the Company cannot exercise control. Accordingly, a reconciliation of the Company’s outlook for its noninterest expense on an operating basis to an outlook for total noninterest expense cannot be made available without unreasonable effort.

Management also presents the Company’s core net interest margin which excludes the impact of items management determines as being one-time in nature or not indicative of its core operating results. Such items include the impact of excess liquidity in the form of excess cash volume, PPP loans originated in response to the COVID-19 pandemic, and material purchase accounting adjustments. Similarly, management presents certain asset quality metrics excluding PPP loans which it does not consider to be part of the Company’s core portfolios. These metrics include the ratio of total nonperforming loans to total loans excluding PPP loans, the ratio of the allowance for loan losses to total loans excluding PPP loans, and the ratio of annualized net charge-offs to average total loans excluding PPP loans. The Company anticipates that the vast majority of its PPP loans outstanding at June 30, 2021 will be forgiven, and to the extent not forgiven, a PPP loan is intended to be 100% guaranteed by the SBA.

Management also presents tangible assets, tangible shareholders’ equity, tangible book value per share, and the ratio of tangible shareholders’ equity to tangible assets, each of which excludes the impact of goodwill and other intangible assets, as management believes these financial measures provide investors with the ability to further assess the Company’s performance, identify trends in its core business and provide a comparison of its capital adequacy to other companies. The Company included the tangible ratios because management believes that investors may find it useful to have access to the same analytical tools used by management to assess performance and identify trends.

These non-GAAP financial measures presented in this press release should not be considered an alternative or substitute for financial results or measures determined in accordance with GAAP or as an indication of the Company’s cash flows from operating activities, a measure of its liquidity position or an indication of funds available for its cash needs. An item which management considers to be non-core and excludes when computing these non-GAAP measures can be of substantial importance to the Company’s results for any particular period. In addition, management’s methodology for calculating non-GAAP financial measures may differ from the methodologies employed by other banking companies to

calculate the same or similar performance measures, and accordingly, the Company’s reported non-GAAP financial measures may not be comparable to the same or similar performance measures reported by other banking companies. Please refer to Appendices A-E for reconciliations of the Company's GAAP financial measures to the non-GAAP financial measures in this press release.

FORWARD-LOOKING STATEMENTS

This press release contains “forward-looking statements” within the meaning of section 27A of the Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include statements regarding anticipated future events and can be identified by the fact that they do not relate strictly to historical or current facts. You can identify these statements from the use of the words “may,” “will,” “should,” “could,” “would,” “plan,” “potential,” “estimate,” “project,” “believe,” “intend,” “anticipate,” “expect,” “target” and similar expressions. Forward-looking statements, by their nature, are subject to risks and uncertainties. There are many factors that could cause actual results to differ materially from expected results described in the forward-looking statements.

Certain factors that could cause actual results to differ materially from expected results include developments in the Company’s market relating to the COVID-19 pandemic, including the severity and duration of the associated economic slowdown, adverse developments in the level and direction of loan delinquencies and charge-offs and changes in estimates of the adequacy of the allowance for loan losses, increased competitive pressures, changes in the interest rate environment, risks associated with its proposed merger with Century, including the possibility that revenue or expense synergies or the other expected benefits of the transaction may not materialize for the Company in the timeframe expected or at all, or may be more costly to achieve; that the transaction may not be timely completed, if at all; that prior to the completion of the transaction or thereafter, the Company’s or Century’s businesses may not perform as expected due to transaction-related uncertainty or other factors; that the Company is unable to successfully implement integration strategies; that required regulatory or other approvals are not obtained or other closing conditions are not satisfied in a timely manner or at all; that the timing of completion of the proposed merger is dependent on various factors that cannot be predicted with precision at this point; reputational risks and the reaction of the companies’ customers to the transaction; the inability to implement onboarding plans and other consequences associated with mergers; and diversion of management time on merger-related issues, as well as general economic conditions or conditions within the securities markets, and legislative and regulatory changes that could adversely affect the business in which the Company and its subsidiary Eastern Bank are engaged, including inflation, interest rates, interest rate sensitivity and liquidity, including the effect of, and changes in, monetary and fiscal policies and laws, such as the interest rate policies of the Board of Governors of the Federal Reserve System; market and monetary fluctuations, including fluctuations due to actual or anticipated changes to federal tax laws; and credit quality, including adverse developments in local or regional real estate markets that decrease collateral values associated with existing loans. For further discussion of such factors, please see the Company’s most recent Annual Report on Form 10-K and subsequent filings with the U.S. Securities and Exchange Commission (the “SEC”), which are available on the SEC’s website at www.sec.gov.

Further, given the ongoing and dynamic nature of the COVID-19 pandemic, it is difficult to predict what continued effects the COVID-19 pandemic will have on the Company's business and results of operations. The COVID-19 pandemic and the related local and national economic disruption may result in a continued decline in demand for the Company's products and services; increased levels of loan delinquencies, problem assets and foreclosures; an increase in the Company's allowance for loan losses; a decline in the value of loan collateral, including real estate; a greater decline in the yield on the Company's interest-earning assets than the decline in the cost of the Company's interest-bearing liabilities; and increased cybersecurity risks, as employees continue to work remotely. You should not place undue reliance on forward-looking statements, which reflect the Company's expectations only as of the date of this press release. The Company does not undertake any obligation to update forward-looking statements.

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

SELECTED FINANCIAL HIGHLIGHTS

Certain information in this press release is presented as reviewed by the Company’s management and includes information derived from the Company’s Consolidated Statements of Income, non-GAAP financial measures, and operational and performance metrics. For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of and for the three months ended
(Unaudited, dollars in thousands, except per share amounts) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
Earnings data
Net interest income $ 104,608 $ 100,091 $ 103,608 $ 98,742 $ 98,755
Noninterest income 45,733 55,212 49,638 47,709 47,657
Total revenue 150,341 155,303 153,246 146,451 146,412
Noninterest expense 107,335 94,049 199,169 109,817 100,765
Pre-tax, pre-provision income (loss) 43,006 61,254 (45,923) 36,634 45,647
(Release of) provision for allowance for loan losses (3,300) (580) 900 700 8,600
Pre-tax income (loss) 46,306 61,834 (46,823) 35,934 37,047
Net income (loss) 34,809 47,663 (44,062) 28,505 29,850
Operating net income (non-GAAP) 37,097 46,537 31,612 32,322 27,301
Per-share data
Earnings (loss) per share $ 0.20 $ 0.28 $ (0.26) n.a. n.a.
Operating earnings per share (non-GAAP) $ 0.22 $ 0.27 $ 0.18 n.a. n.a.
Book value per share $ 18.37 $ 18.14 $ 18.36 n.a. n.a.
Tangible book value per share (non-GAAP) $ 16.33 $ 16.12 $ 16.34 n.a. n.a.
Profitability
Return on average assets (1) 0.83 % 1.19 % (1.11) % 0.80 % 0.88 %
Operating return on average assets (non-GAAP) (1) 0.89 % 1.15 % 0.79 % 0.90 % 0.81 %
Return on average shareholders' equity (1) 4.10 % 5.66 % (5.61) % 6.65 % 7.11 %
Operating return on average shareholders' equity (non-GAAP) (1) 4.36 % 5.53 % 4.02 % 7.54 % 6.51 %
Net interest margin (FTE) (1) 2.69 % 2.71 % 2.84 % 3.04 % 3.23 %
Cost of deposits (1) 0.03 % 0.03 % 0.03 % 0.06 % 0.11 %
Fee income ratio 30.42 % 35.55 % 32.39 % 32.58 % 32.55 %
Efficiency ratio 71.39 % 60.56 % 129.97 % 74.99 % 68.82 %
Operating efficiency ratio (non-GAAP) 67.78 % 60.22 % 68.33 % 69.95 % 68.90 %
Balance Sheet (end of period)
Total assets $ 17,047,453 $ 16,726,795 $ 15,964,190 $ 15,460,594 $ 13,996,523
Total loans 9,621,075 9,916,475 9,730,525 9,944,241 10,014,338
Total deposits 13,250,433 12,980,875 12,155,784 13,332,585 11,846,765
Total loans / total deposits 73 % 76 % 80 % 75 % 85 %
PPP loans $ 825,784 $ 1,238,053 $ 1,026,117 $ 1,123,493 $ 1,100,181
Asset quality
Allowance for loan losses ("ALLL") $ 105,637 $ 111,080 $ 113,031 $ 115,432 $ 116,636
ALLL / total nonperforming loans ("NPLs") 253.74 % 252.72 % 261.33 % 257.47 % 210.55 %
Total NPLs / total loans 0.43 % 0.44 % 0.45 % 0.45 % 0.56 %
Total NPLs / total loans (excl. PPP loans) (non-GAAP) 0.47 % 0.51 % 0.50 % 0.51 % 0.62 %
Net charge-offs (NCOs) / average total loans (1) 0.09 % 0.06 % 0.13 % 0.08 % 0.04 %
NCOs / average total loans (excl. PPP loans) (non-GAAP) (1) 0.10 % 0.06 % 0.15 % 0.09 % 0.05 %
Remaining COVID-19 loan modifications (2) $ 149,805 $ 178,430 $ 332,682 $ 701,227 $ 945,995
Capital adequacy
Shareholders' equity / assets 20.12 % 20.25 % 21.47 % 11.08 % 12.10 %
Tangible shareholders' equity / tangible assets (non-GAAP) 18.30 % 18.42 % 19.58 % 8.87 % 9.67 %
(1) Presented on an annualized basis.
(2) See Appendix F: COVID-19 Related Loan Modifications

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

As of Jun 30, 2021 change from
(Unaudited, dollars in thousands) Jun 30, 2021 Mar 31, 2021 Jun 30, 2020 Mar 31, 2021 Jun 30, 2020
ASSETS △ $ △ % △ $ △ %
Cash and due from banks $ 58,490 $ 79,497 $ 67,264 (21,007) (26) % (8,774) (13) %
Short-term investments 1,505,757 1,780,835 1,365,297 (275,078) (15) % 140,460 10 %
Cash and cash equivalents 1,564,247 1,860,332 1,432,561 (296,085) (16) % 131,686 9 %
Available for sale securities 4,848,781 3,986,253 1,600,354 862,528 22 % 3,248,427 203 %
Total securities 4,848,781 3,986,253 1,600,354 862,528 22 % 3,248,427 203 %
Loans held for sale 2,734 2,022 2,972 712 35 % (238) (8) %
Loans:
Commercial and industrial 1,740,679 1,986,366 2,271,700 (245,687) (12) % (531,021) (23) %
Commercial real estate 3,775,771 3,676,941 3,584,358 98,830 3 % 191,413 5 %
Commercial construction 237,927 249,416 282,246 (11,489) (5) % (44,319) (16) %
Business banking 1,339,852 1,513,051 1,234,961 (173,199) (11) % 104,891 8 %
Total commercial loans 7,094,229 7,425,774 7,373,265 (331,545) (4) % (279,036) (4) %
Residential real estate 1,457,498 1,406,510 1,400,855 50,988 4 % 56,643 4 %
Consumer home equity 834,938 832,466 905,484 2,472 % (70,546) (8) %
Other consumer 234,410 251,725 334,734 (17,315) (7) % (100,324) (30) %
Total loans 9,621,075 9,916,475 10,014,338 (295,400) (3) % (393,263) (4) %
Allowance for loan losses (105,637) (111,080) (116,636) 5,443 (5) % 10,999 (9) %
Unamortized prem./disc. and def. fees (29,739) (32,673) (34,722) 2,934 (9) % 4,983 (14) %
Net loans 9,485,699 9,772,722 9,862,980 (287,023) (3) % (377,281) (4) %
Federal Home Loan Bank stock, at cost 10,601 8,805 8,805 1,796 20 % 1,796 20 %
Premises and equipment 44,733 46,619 52,475 (1,886) (4) % (7,742) (15) %
Bank-owned life insurance 79,634 79,110 77,528 524 1 % 2,106 3 %
Goodwill and other intangibles, net 380,402 376,002 376,331 4,400 1 % 4,071 1 %
Deferred income taxes, net 26,161 31,508 7,663 (5,347) (17) % 18,498 241 %
Prepaid expenses 145,941 150,453 92,517 (4,512) (3) % 53,424 58 %
Other assets 458,520 412,969 482,337 45,551 11 % (23,817) (5) %
Total assets 17,047,453 16,726,795 13,996,523 320,658 2 % 3,050,930 22 %
LIABILITIES AND SHAREHOLDERS' EQUITY
Deposits:
Demand 5,399,297 5,369,164 4,740,125 30,133 1 % 659,172 14 %
Interest checking accounts 2,656,610 2,482,731 2,385,912 173,879 7 % 270,698 11 %
Savings accounts 1,403,472 1,362,463 1,157,606 41,009 3 % 245,866 21 %
Money market investment 3,544,897 3,522,990 3,254,202 21,907 1 % 290,695 9 %
Certificates of deposit 246,157 243,527 308,920 2,630 1 % (62,763) (20) %
Total deposits 13,250,433 12,980,875 11,846,765 269,558 2 % 1,403,668 12 %
Borrowed funds:
Federal Home Loan Bank advances 14,323 14,473 14,922 (150) (1) % (599) (4) %
Escrow deposits of borrowers 14,119 14,878 14,233 (759) (5) % (114) (1) %
Total borrowed funds 28,442 29,351 29,155 (909) (3) % (713) (2) %
Other liabilities 337,956 329,524 426,973 8,432 3 % (89,017) (21) %
Total liabilities 13,616,831 13,339,750 12,302,893 277,081 2 % 1,313,938 11 %
Shareholders' equity:
Common shares 1,868 1,868 % 1,868 %
Additional paid-in capital 1,856,241 1,854,895 1,346 % 1,856,241 %
Unallocated common shares held by the employee stock ownership plan ("ESOP") (145,219) (146,472) 1,253 (1) % (145,219) %
Retained earnings 1,723,979 1,702,946 1,681,164 21,033 1 % 42,815 3 %
Accumulated other comprehensive income ("AOCI"), net of tax (6,247) (26,192) 12,466 19,945 (76) % (18,713) (150) %
Total shareholders' equity 3,430,622 3,387,045 1,693,630 43,577 1 % 1,736,992 103 %
Total liabilities and shareholders' equity 17,047,453 16,726,795 13,996,523 320,658 2 % 3,050,930 22 %

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME

Three months ended Three months ended Jun 30, 2021 change from three months ended
(Unaudited, dollars in thousands, except share data) Jun 30, 2021 Mar 31, 2021 Jun 30, 2020 Mar 31, 2021 Jun 30, 2020
Interest and dividend income: △ $ △ % △ $ △ %
Interest and fees on loans $ 90,936 $ 88,639 $ 92,143 2,297 3 % (1,207) (1) %
Taxable interest and dividends on available for sale securities 12,457 10,206 7,600 2,251 22 % 4,857 64 %
Non-taxable interest and dividends on available for sale securities 1,857 1,856 1,905 1 % (48) (3) %
Interest on federal funds sold and other short-term investments 431 432 284 (1) % 147 52 %
Interest and dividends on trading securities 1 % (1) (100) %
Total interest and dividend income 105,681 101,133 101,933 4,548 4 % 3,748 4 %
Interest expense:
Interest on deposits 1,031 1,002 3,104 29 3 % (2,073) (67) %
Interest on borrowings 42 40 74 2 5 % (32) (43) %
Total interest expense 1,073 1,042 3,178 31 3 % (2,105) (66) %
Net interest income 104,608 100,091 98,755 4,517 5 % 5,853 6 %
(Release of) provision for allowance for loan losses (3,300) (580) 8,600 (2,720) 469 % (11,900) (138) %
Net interest income after provision for loan losses 107,908 100,671 90,155 7,237 7 % 17,753 20 %
Noninterest income:
Insurance commissions 23,664 28,147 22,697 (4,483) (16) % 967 4 %
Service charges on deposit accounts 5,708 5,367 4,364 341 6 % 1,344 31 %
Trust and investment advisory fees 6,074 5,663 5,194 411 7 % 880 17 %
Debit card processing fees 3,170 2,749 2,337 421 15 % 833 36 %
Interest rate swap (losses) income (1,164) 5,405 771 (6,569) (122) % (1,935) (251) %
Income from investments held in rabbi trusts 4,216 1,846 7,745 2,370 128 % (3,529) (46) %
Losses on trading securities, net (1) % 1 (100) %
Gains on sales of mortgage loans held for sale, net 848 1,479 1,420 (631) (43) % (572) (40) %
Gains on sales of securities available for sale, net 1 1,164 163 (1,163) (100) % (162) (99) %
Other 3,216 3,392 2,967 (176) (5) % 249 8 %
Total noninterest income 45,733 55,212 47,657 (9,479) (17) % (1,924) (4) %
Noninterest expense:
Salaries and employee benefits 69,276 64,040 63,335 5,236 8 % 5,941 9 %
Office occupancy and equipment 8,094 8,217 8,615 (123) (1) % (521) (6) %
Data processing 13,572 12,129 12,180 1,443 12 % 1,392 11 %
Professional services 6,439 4,148 4,396 2,291 55 % 2,043 46 %
Charitable contributions 2,797 % (2,797) (100) %
Marketing 3,497 1,691 1,645 1,806 107 % 1,852 113 %
Loan expenses 1,854 1,847 2,036 7 % (182) (9) %
Federal Deposit Insurance Corporation ("FDIC") insurance 985 948 944 37 4 % 41 4 %
Amortization of intangible assets 625 532 701 93 17 % (76) (11) %
Other 2,993 497 4,116 2,496 502 % (1,123) (27) %
Total noninterest expense 107,335 94,049 100,765 13,286 14 % 6,570 7 %
Income before income tax expense 46,306 61,834 37,047 (15,528) (25) % 9,259 25 %
Income tax expense 11,497 14,171 7,197 (2,674) (19) % 4,300 60 %
Net income 34,809 47,663 29,850 (12,854) (27) % 4,959 17 %
Share data:
Weighted average common shares outstanding (1) 172,173,707 172,049,044 n.a.
Earnings per share $ 0.20 $ 0.28 n.a.
(1) Shares held by the Company’s Employee Stock Ownership Plan (“ESOP”) that have not been allocated to employees in accordance with the terms of the ESOP are not deemed outstanding for earnings per share calculations.

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME

Six months ended
(Unaudited, dollars in thousands, except share data) Jun 30, 2021 Jun 30, 2020 Change
Interest and dividend income: △ $ △ %
Interest and fees on loans $ 179,575 $ 187,681 (8,106) (4) %
Taxable interest and dividends on available for sale securities 22,663 15,778 6,885 44 %
Non-taxable interest and dividends on available for sale securities 3,713 3,826 (113) (3) %
Interest on federal funds sold and other short-term investments 863 801 62 8 %
Interest and dividends on trading securities 6 (6) (100) %
Total interest and dividend income 206,814 208,092 (1,278) (1) %
Interest expense:
Interest on deposits 2,033 8,518 (6,485) (76) %
Interest on borrowings 82 673 (591) (88) %
Total interest expense 2,115 9,191 (7,076) (77) %
Net interest income 204,699 198,901 5,798 3 %
(Release of) provision for allowance for loan losses (3,880) 37,200 (41,080) (110) %
Net interest income after provision for loan losses 208,579 161,701 46,878 29 %
Noninterest income:
Insurance commissions 51,811 50,174 1,637 3 %
Service charges on deposit accounts 11,075 10,462 613 6 %
Trust and investment advisory fees 11,737 10,289 1,448 14 %
Debit card processing fees 5,919 4,807 1,112 23 %
Interest rate swap income (losses) 4,241 (5,238) 9,479 (181) %
Income from investments held in rabbi trusts 6,062 1,002 5,060 505 %
Losses on trading securities, net (3) 3 (100) %
Gains on sales of mortgage loans held for sale, net 2,327 1,513 814 54 %
Gains on sales of securities available for sale, net 1,165 285 880 309 %
Other 6,608 7,735 (1,127) (15) %
Total noninterest income 100,945 81,026 19,919 25 %
Noninterest expense:
Salaries and employee benefits 133,316 124,924 8,392 7 %
Office occupancy and equipment 16,311 17,304 (993) (6) %
Data processing 25,701 22,184 3,517 16 %
Professional services 10,587 8,085 2,502 31 %
Charitable contributions 3,984 (3,984) (100) %
Marketing 5,188 4,113 1,075 26 %
Loan expenses 3,701 3,148 553 18 %
FDIC insurance 1,933 1,850 83 4 %
Amortization of intangible assets 1,157 1,403 (246) (18) %
Other 3,490 8,942 (5,452) (61) %
Total noninterest expense 201,384 195,937 5,447 3 %
Income before income tax expense 108,140 46,790 61,350 131 %
Income tax expense 25,668 8,495 17,173 202 %
Net income 82,472 38,295 44,177 115 %
Share data:
Weighted average common shares outstanding (1) 172,111,372 n.a.
Earnings per share $ 0.48 n.a.
(1) Shares held by the Company’s Employee Stock Ownership Plan (“ESOP”) that have not been allocated to employees in accordance with the terms of the ESOP are not deemed outstanding for earnings per share calculations.

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

AVERAGE BALANCES, INTEREST, YIELDS AND RATES, AND NET INTEREST MARGIN

As of and for the three months ended
Jun 30, 2021 Mar 31, 2021 Jun 30, 2020
(Unaudited, dollars in thousands) Avg. Balance Interest Yield / Cost (5) Avg. Balance Interest Yield / Cost (5) Avg. Balance Interest Yield / Cost (5)
Interest-earning assets:
Loans (1):
Commercial $ 7,301,745 $ 71,747 3.94 % $ 7,317,951 $ 69,210 3.84 % $ 7,195,093 $ 69,779 3.90 %
Residential 1,433,056 11,397 3.19 % 1,393,139 11,274 3.28 % 1,416,326 12,555 3.57 %
Consumer 1,061,900 8,597 3.25 % 1,105,698 8,937 3.28 % 1,263,691 10,610 3.38 %
Total loans 9,796,701 91,741 3.76 % 9,816,788 89,421 3.69 % 9,875,110 92,944 3.79 %
Investment securities 4,344,690 14,778 1.36 % 3,631,530 12,577 1.40 % 1,455,901 10,083 2.79 %
Federal funds sold and other short-term investments 1,617,741 431 0.11 % 1,740,561 432 0.10 % 1,148,332 284 0.10 %
Total interest-earning assets 15,759,132 106,950 2.72 % 15,188,879 102,430 2.73 % 12,479,343 103,311 3.33 %
Non-interest-earning assets 1,061,121 1,120,603 1,106,217
Total assets $ 16,820,253 $ 16,309,482 $ 13,585,560
Interest-bearing liabilities:
Deposits:
Savings $ 1,385,735 $ 69 0.02 % $ 1,300,057 $ 64 0.02 % $ 1,095,806 $ 64 0.02 %
Interest checking 2,541,862 253 0.04 % 2,391,025 234 0.04 % 2,414,356 649 0.11 %
Money market 3,523,330 605 0.07 % 3,440,214 587 0.07 % 3,192,669 1,929 0.24 %
Time deposits 246,801 104 0.17 % 251,115 117 0.19 % 313,410 462 0.59 %
Total interest-bearing deposits 7,697,728 1,031 0.05 % 7,382,411 1,002 0.06 % 7,016,241 3,104 0.18 %
Borrowings 25,042 42 0.67 % 25,625 40 0.63 % 74,960 74 0.40 %
Total interest-bearing liabilities 7,722,770 1,073 0.06 % 7,408,036 1,042 0.06 % 7,091,201 3,178 0.18 %
Demand deposit accounts 5,355,170 5,125,831 4,448,756
Other noninterest-bearing liabilities 335,816 358,087 356,700
Total liabilities 13,413,756 12,891,954 11,896,657
Shareholders' equity 3,406,497 3,417,528 1,688,903
Total liabilities and shareholders' equity $ 16,820,253 $ 16,309,482 $ 13,585,560
Net interest income - FTE $ 105,877 $ 101,388 $ 100,133
Net interest rate spread (2) 2.66 % 2.67 % 3.15 %
Net interest-earning assets (3) $ 8,036,362 $ 7,780,843 $ 5,388,142
Net interest margin - FTE (4) 2.69 % 2.71 % 3.23 %
(1) Includes non-accrual loans.
(2) Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.
(3) Net interest-earning assets represent total interest-earning assets less total interest-bearing liabilities.
(4) Net interest margin represents net interest income divided by average total interest-earning assets.
(5) Presented on an annualized basis.

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

AVERAGE BALANCES, INTEREST, YIELDS AND RATES, AND NET INTEREST MARGIN

As of and for the six months ended
Jun 30, 2021 Jun 30, 2020
(Unaudited, dollars in thousands) Avg. Balance Interest Yield / Cost (5) Avg. Balance Interest Yield / Cost (5)
Interest-earning assets:
Loans (1):
Commercial $ 7,309,803 $ 140,952 3.89 % $ 6,735,075 $ 139,394 4.16 %
Residential 1,413,208 22,671 3.24 % 1,423,161 25,858 3.65 %
Consumer 1,083,677 17,534 3.26 % 1,287,430 24,017 3.75 %
Total loans 9,806,688 181,157 3.73 % 9,445,666 189,269 4.03 %
Investment securities 3,990,080 27,360 1.38 % 1,478,156 20,768 2.83 %
Federal funds sold and other short-term investments 1,678,812 863 0.10 % 694,386 801 0.23 %
Total interest earning assets 15,475,580 209,380 2.73 % 11,618,208 210,838 3.65 %
Non-interest-earning assets 1,089,585 1,064,218
Total assets $ 16,565,165 $ 12,682,426
Interest-bearing liabilities:
Deposits:
Savings $ 1,343,133 $ 133 0.02 % $ 1,036,344 $ 118 0.02 %
Interest checking 2,466,860 487 0.04 % 2,158,242 1,467 0.14 %
Money market 3,482,002 1,193 0.07 % 3,087,048 5,833 0.38 %
Time deposits 248,946 220 0.18 % 320,277 1,100 0.69 %
Total interest-bearing deposits 7,540,941 2,033 0.05 % 6,601,911 8,518 0.26 %
Borrowings 25,332 82 0.65 % 119,211 673 1.14 %
Total interest-bearing liabilities 7,566,273 2,115 0.06 % 6,721,122 9,191 0.27 %
Demand deposit accounts 5,241,134 3,963,066
Other noninterest-bearing liabilities 345,776 337,679
Total liabilities 13,153,183 11,021,867
Shareholders' equity 3,411,982 1,660,559
Total liabilities and shareholders' equity $ 16,565,165 $ 12,682,426
Net interest income - FTE $ 207,265 $ 201,647
Net interest rate spread (2) 2.67 % 3.38 %
Net interest-earning assets (3) $ 7,909,307 $ 4,897,086
Net interest margin - FTE (4) 2.70 % 3.49 %
(1) Includes non-accrual loans.
(2) Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.
(3) Net interest-earning assets represent total interest-earning assets less total interest-bearing liabilities.
(4) Net interest margin represents net interest income divided by average total interest-earning assets.
(5) Presented on an annualized basis.

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

ASSET QUALITY - NON-PERFORMING ASSETS (1)

As of
Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
(Unaudited, dollars in thousands)
Non-accrual loans:
Commercial $ 29,356 $ 30,275 $ 30,059 $ 28,968 $ 31,273
Residential 6,445 8,127 6,815 7,419 11,693
Consumer 4,106 3,873 4,131 4,727 9,374
Total non-accrual loans 39,907 42,275 41,005 41,114 52,340
Accruing loans past due 90 days or more:
Commercial 1,439 1,390 1,959 3,384 2,802
Residential 277 280 279 326 244
Consumer 9 9 9 9 9
Total accruing loans past due 90 days or more 1,725 1,679 2,247 3,719 3,055
Total non-performing loans 41,632 43,954 43,252 44,833 55,395
Other real estate owned 38 40 40
Other non-performing assets:
Total non-performing assets $ 41,670 $ 43,954 $ 43,252 $ 44,873 $ 55,435
Total accruing troubled debt restructured loans $ 38,316 $ 39,367 $ 41,095 $ 39,881 $ 40,691
Total non-performing loans to total loans 0.43 % 0.44 % 0.45 % 0.45 % 0.56 %
Total non-performing assets to total assets 0.24 % 0.26 % 0.27 % 0.29 % 0.40 %
(1) Non-performing assets are comprised of NPLs, OREO, and non-performing securities. NPLs consist of non-accrual loans and loans that are more than 90 days past due but still accruing interest. OREO consists of real estate properties, which primarily serve as collateral to secure the Company’s loans, that it controls due to foreclosure.

EASTERN BANKSHARES, INC. AND SUBSIDIARIES

ASSET QUALITY - PROVISION, ALLOWANCE, AND NET CHARGE OFFS

Three months ended
Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
(Unaudited, dollars in thousands)
Average total loans $ 9,796,701 $ 9,816,788 $ 9,796,697 $ 9,914,731 $ 9,875,110
Allowance for loan losses, beginning of the period $ 111,080 $ 113,031 $ 115,432 $ 116,636 $ 109,138
Charged-off loans:
Commercial and industrial 550 1,603 140 27
Commercial real estate 234 24
Commercial construction
Business banking 1,838 1,384 1,433 1,179 1,198
Residential real estate
Consumer home equity 79 22
Other consumer 275 364 713 1,077 15
Total charged-off loans 2,663 1,982 3,828 2,418 1,264
Recoveries on loans previously charged-off:
Commercial and industrial 13 9 92 306 58
Commercial real estate 4 220 4 5
Commercial construction
Business banking 291 365 47 91 27
Residential real estate 17 10 9 43 13
Consumer home equity 3 71 100 31 8
Other consumer 192 156 59 39 51
Total recoveries 520 611 527 514 162
Net loans charged-off (recoveries):
Commercial and industrial 537 (9) 1,511 (166) (31)
Commercial real estate (4) 234 (220) (4) 19
Commercial construction
Business banking 1,547 1,019 1,386 1,088 1,171
Residential real estate (17) (10) (9) (43) (13)
Consumer home equity (3) (71) (21) (9) (8)
Other consumer 83 208 654 1,038 (36)
Total net loans charged-off 2,143 1,371 3,301 1,904 1,102
(Release of) provision for loan losses (3,300) (580) 900 700 8,600
Total allowance for loan losses, end of period $ 105,637 $ 111,080 $ 113,031 $ 115,432 $ 116,636
Net charge-offs to average total loans outstanding during this period (1) 0.09 % 0.06 % 0.13 % 0.08 % 0.04 %
Allowance for loan losses as a percent of total loans 1.10 % 1.12 % 1.16 % 1.16 % 1.17 %
Allowance for loan losses as a percent of nonperforming loans 253.74 % 252.72 % 261.33 % 257.47 % 210.55 %
(1) Presented on an annualized basis.

APPENDIX A: Reconciliation of Non-GAAP Earnings Metrics

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

Three Months Ended
(Unaudited, dollars in thousands, except share data) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
Net income (GAAP) $ 34,809 $ 47,663 $ (44,062) $ 28,505 $ 29,850
Add:
Noninterest income components:
(Income) from investments held in rabbi trusts (4,216) (1,846) (5,535) (3,800) (7,745)
(Gain) on sales of securities available for sale, net (1) (1,164) (3) (163)
(Gain) loss on sale of other assets (29) (18) (49) 71 27
Noninterest expense components:
Rabbi trust employee benefit expense 2,063 986 2,838 1,445 3,985
(Reversal) impairment charge on tax credit investments (1,419) 3,189 7,590
Indirect IPO costs (1) 549 380
(Gain) on sale of OREO (61) (546)
Merger and acquisition expenses 3,479 589 90
Settlement and expenses for putative consumer class action matters 3,325
Stock donation to the EBF 91,287
Total impact of non-GAAP adjustments 3,202 (1,453) 91,756 5,309 (3,516)
Less net tax benefit (expense) associated with non-GAAP adjustments (2) 914 (327) 16,082 1,492 (967)
Non-GAAP adjustments, net of tax $ 2,288 $ (1,126) $ 75,674 $ 3,817 $ (2,549)
Operating net income (non-GAAP) $ 37,097 $ 46,537 $ 31,612 $ 32,322 $ 27,301
Weighted average common shares outstanding during the period (3):
Basic 172,173,707 172,049,044 171,812,535
Diluted 172,173,707 172,049,044 171,812,535
Earnings (loss) per share, basic $ 0.20 $ 0.28 $ (0.26) n.a. n.a.
Earnings (loss) per share, diluted $ 0.20 $ 0.28 $ (0.26) n.a. n.a.
Operating earnings per share, basic (non-GAAP) $ 0.22 $ 0.27 $ 0.18 n.a. n.a.
Operating earnings per share, diluted (non-GAAP) $ 0.22 $ 0.27 $ 0.18 n.a. n.a.
Return on average assets (4) 0.83 % 1.19 % (1.11) % 0.80 % 0.88 %
Add:
(Income) from investments held in rabbi trusts (4) (0.10)% (0.05)% (0.14)% (0.11)% (0.23)%
(Gain) on sales of securities available for sale, net (4) —% (0.03)% —% —% —%
(Gain) loss on sale of other assets (4) —% —% —% —% —%
Rabbi trust employee benefit expense (4) 0.05% 0.02% 0.07% 0.04% 0.12%
(Reversal) impairment charge on tax credit investments (4) (0.03)% —% 0.08% 0.21% —%
Indirect IPO costs (1) (4) —% —% —% 0.02% 0.01%
(Gain) on sale of OREO (4) —% —% —% (0.02)% —%
Merger and acquisition expenses (4) 0.08% 0.01% —% —% —%
Settlement and expenses for putative consumer class action matters (4) 0.08% —% —% —% —%
Stock donation to the EBF (4) —% —% 2.29% —% —%
Less net tax benefit (expense) associated with non-GAAP adjustments (2) (4) 0.02% (0.01)% 0.40% 0.04% (0.03)%
Operating return on average assets (non-GAAP) (4) 0.89 % 1.15 % 0.79 % 0.90 % 0.81 %
Return on average shareholders' equity (4) 4.10 % 5.66 % (5.61) % 6.65 % 7.11 %
Add:
(Income) from investments held in rabbi trusts (4) (0.50)% (0.22)% (0.70)% (0.89)% (1.84)%
(Gain) on sales of securities available for sale, net (4) —% (0.14)% —% —% (0.04)%
(Gain) loss on sale of other assets (4) —% —% (0.01)% 0.02% 0.01%
Rabbi trust employee benefit expense (4) 0.24% 0.12% 0.36% 0.34% 0.95%
(Reversal) impairment charge on tax credit investments (4) (0.17)% —% 0.41% 1.77% —%
Indirect IPO costs (1) (4) —% —% —% 0.13% 0.09%
(Gain) on sale of OREO (4) —% —% (0.01)% (0.13)% —%
Merger and acquisition expenses (4) 0.41% 0.07% 0.01% —% —%
Settlement and expenses for putative consumer class action matters (4) 0.39% —% —% —% —%
Stock donation to the EBF (4) —% —% 11.62% —% —%
Less net tax benefit (expense) associated with non-GAAP adjustments (2) (4) 0.11% (0.04)% 2.05% 0.35% (0.23)%
Operating return on average shareholders' equity (non-GAAP) (4) 4.36 % 5.53 % 4.02 % 7.54 % 6.51 %
(1) Reflects costs associated with the Company's IPO that are indirectly related to the offering and were not recorded as a reduction of capital.
(2) The net tax benefit (expense) associated with these items is determined by assessing whether each item is included or excluded from net taxable income and applying the Company's combined statutory tax rate only to those items included in net taxable income. Additionally, the net tax benefit (expense) for the impairment charge of tax credit investment includes associated tax credit benefits.
(3) Shares held by the Company’s Employee Stock Ownership Plan (“ESOP”) that have not been allocated to employees in accordance with the terms of the ESOP are not deemed outstanding for earnings per share calculations.
(4) Presented on an annualized basis.

APPENDIX B: Reconciliation of Non-GAAP Operating Revenues and Expenses

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

Three Months Ended
Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
(Unaudited, dollars in thousands)
Net interest income (GAAP) $ 104,608 $ 100,091 $ 103,608 $ 98,742 $ 98,755
Add:
Tax-equivalent adjustment (non-GAAP) 1,269 1,297 1,357 1,353 1,378
Fully-taxable equivalent net interest income (non-GAAP) $ 105,877 $ 101,388 $ 104,965 $ 100,095 $ 100,133
Noninterest income (GAAP) $ 45,733 $ 55,212 $ 49,638 $ 47,709 $ 47,657
Less:
Income from investments held in rabbi trusts 4,216 1,846 5,535 3,800 7,745
Gain on sales of securities available for sale, net 1 1,164 3 163
Gain (loss) on sale of other assets 29 18 49 (71) (27)
Noninterest income on an operating basis (non-GAAP) $ 41,487 $ 52,184 $ 44,051 $ 43,980 $ 39,776
Noninterest expense (GAAP) $ 107,335 $ 94,049 $ 199,169 $ 109,817 $ 100,765
Less:
Rabbi trust employee benefit expense 2,063 986 2,838 1,445 3,985
(Reversal) impairment charge on tax credit investments (1,419) 3,189 7,590
Indirect IPO costs (1) 549 380
(Gain) on sale of OREO (61) (546)
Merger and acquisition expenses 3,479 589 90
Settlement and expenses for putative consumer class action matters 3,325
Stock donation to the EBF 91,287
Noninterest expense on an operating basis (non-GAAP) $ 99,887 $ 92,474 $ 101,826 $ 100,779 $ 96,400
Total revenue (GAAP) $ 150,341 $ 155,303 $ 153,246 $ 146,451 $ 146,412
Total operating revenue (non-GAAP) $ 147,364 $ 153,572 $ 149,016 $ 144,075 $ 139,909
Efficiency ratio (GAAP) 71.39 % 60.56 % 129.97 % 74.99 % 68.82 %
Operating efficiency ratio (non-GAAP) 67.78 % 60.22 % 68.33 % 69.95 % 68.90 %
Noninterest income / total revenue (GAAP) 30.42 % 35.55 % 32.39 % 32.58 % 32.55 %
Noninterest income / total revenue on an operating basis (non-GAAP) 28.15 % 33.98 % 29.56 % 30.53 % 28.43 %
(1) Reflects costs associated with the Company's IPO that are indirectly related to the offering and were not recorded as a reduction of capital.

APPENDIX C: Reconciliation of Non-GAAP Capital Metrics

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of
Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
(Unaudited, dollars in thousands, except share data)
Tangible shareholders' equity:
Total shareholders' equity (GAAP) $ 3,430,622 $ 3,387,045 $ 3,428,052 $ 1,713,372 $ 1,693,630
Less: Goodwill and other intangibles 380,402 376,002 376,534 375,632 376,331
Tangible shareholders' equity (non-GAAP) 3,050,220 3,011,043 3,051,518 1,337,740 1,317,299
Tangible assets:
Total assets (GAAP) 17,047,453 16,726,795 15,964,190 15,460,594 13,996,523
Less: Goodwill and other intangibles 380,402 376,002 376,534 375,632 376,331
Tangible assets (non-GAAP) $ 16,667,051 $ 16,350,793 $ 15,587,656 $ 15,084,962 $ 13,620,192
Shareholders' equity to assets ratio (GAAP) 20.12 % 20.25 % 21.47 % 11.08 % 12.10 %
Tangible shareholders' equity to tangible assets ratio (non-GAAP) 18.30 % 18.42 % 19.58 % 8.87 % 9.67 %
Common shares outstanding 186,758,154 186,758,154 186,758,154
Book value per share (GAAP) $ 18.37 $ 18.14 $ 18.36 n.a. n.a.
Tangible book value per share (non-GAAP) $ 16.33 $ 16.12 $ 16.34 n.a. n.a.

APPENDIX D: Reconciliation of Non-GAAP Credit Metrics

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of
(Unaudited, dollars in thousands) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
Total loans excluding PPP loans:
Total loans (GAAP) (1) $ 9,591,336 $ 9,883,802 $ 9,706,989 $ 9,911,494 $ 9,979,616
Less: PPP loans (1) 799,964 1,210,598 1,007,487 1,098,883 1,072,312
Total loans excluding PPP loans (non-GAAP) $ 8,791,372 $ 8,673,204 $ 8,699,502 $ 8,812,611 $ 8,907,304
Total nonperforming loans (NPLs) (GAAP) $ 41,632 $ 43,954 $ 43,252 $ 44,833 $ 55,395
Total NPLs / total loans (GAAP) 0.43 % 0.44 % 0.45 % 0.45 % 0.56 %
Total NPLs / total loans (excl. PPP loans) (non-GAAP) 0.47 % 0.51 % 0.50 % 0.51 % 0.62 %
Allowance for loan losses (ALLL) (GAAP) $ 105,637 $ 111,080 $ 113,031 $ 115,432 $ 116,636
ALLL / total loans (GAAP) 1.10 % 1.12 % 1.16 % 1.16 % 1.17 %
ALLL / total loans (excl. PPP loans) (non-GAAP) 1.20 % 1.28 % 1.30 % 1.31 % 1.31 %
As of and for the three months ended
(Unaudited, dollars in thousands) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020
Average total loans excluding PPP Loans:
Average total loans (GAAP) $ 9,796,701 $ 9,816,788 $ 9,796,697 $ 9,914,731 $ 9,875,110
Less: Average PPP loans 1,073,688 1,131,516 1,076,155 1,091,464 818,665
Average total loans excluding PPP loans (non-GAAP) $ 8,723,013 $ 8,685,272 $ 8,720,542 $ 8,823,267 $ 9,056,445
Total net loans charged-off (NCOs) (GAAP) $ 2,143 $ 1,371 $ 3,301 $ 1,904 $ 1,102
NCOs / Average total loans (GAAP) (2) 0.09 % 0.06 % 0.13 % 0.08 % 0.04 %
NCOs / Average total loans (excl. PPP loans) (non-GAAP) (2) 0.10 % 0.06 % 0.15 % 0.09 % 0.05 %
(1) Includes unamortized premiums, net of unearned discounts and deferred fees.
(2) Presented on an annualized basis.

Appendix E: Reconciliation of Non-GAAP Core Margin

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of and for the three months ended
Jun 30, 2021 Mar 31, 2021
(Unaudited, dollars in thousands) Volume Interest Margin Impact (1) Volume Interest Margin Impact (1)
Reported total average interest-earning assets, net interest income, and net interest margin (2) $ 15,759,132 $ 105,877 2.69 % $ 15,188,879 $ 101,388 2.71 %
Non-GAAP adjustments:
PPP loan volume earning 1% (1,073,688) (2,742) 0.12 % (1,131,516) (2,887) 0.13 %
SBA PPP loan fee accretion, net of deferred origination cost amortization (9,258) (0.24) % (8,339) (0.22) %
Excess cash (3) (1,302,558) (357) 0.23 % (1,436,783) (354) 0.27 %
Deferred loan fee income adjustment % %
Core margin (Non-GAAP) (4) $ 13,382,886 $ 93,520 2.80 % $ 12,620,580 $ 89,808 2.89 %
Core margin change from prior quarter (0.09) % (0.25) %
Dec 31, 2020 Sep 30, 2020
Volume Interest Margin Impact (1) Volume Interest Margin Impact (1)
Reported total average interest-earning assets, net interest income, and net interest margin (2) $ 14,715,494 $ 104,965 2.84 % $ 13,089,839 $ 100,095 3.04 %
Non-GAAP adjustments:
PPP loan volume earning 1% (1,076,155) (2,741) 0.14 % (1,091,464) (2,795) 0.18 %
SBA PPP loan fee accretion, net of deferred origination cost amortization (6,102) (0.16) % (4,125) (0.13) %
Excess cash (3) (1,996,808) (502) 0.43 % (1,200,250) (302) 0.30 %
Deferred loan fee income adjustment (3,774) (0.10) % %
Core margin (Non-GAAP) (4) $ 11,642,531 $ 91,846 3.14 % $ 10,798,125 $ 92,873 3.42 %
Core margin change from prior quarter (0.28) %
(1) Presented on an annualized basis.
(2) Presented on a fully taxable equivalent basis.
(3) Consists of cash above 2% of average total earning assets at a yield of 11 basis points in the three months ended June 30, 2021 and 10 basis points in prior quarters.
(4) Core margin is the margin that results from the combined volume and interest adjustments taken together.

APPENDIX F: COVID-19 Related Loan Modifications

Remaining COVID-19 Modifications as of December 31, 2020 (1) Remaining COVID-19 Modifications as of March 31, 2021 (1) Remaining COVID-19 Modifications as of June 30, 2021 (1)
(Dollars in thousands) Remaining Modifications % of Total Loan Balance Remaining Modifications % of Total Loan Balance Remaining Modifications % of Total Loan Balance
Portfolio
Commercial and industrial $ 34,076 1.7 % $ 22,776 1.1 % $ 18,850 1.1 %
Commercial real estate 231,794 6.5 % 127,683 3.5 % 113,301 3.0 %
Commercial construction 10,987 3.6 % % %
Business banking 23,434 1.8 % 11,681 0.8 % 2,102 0.2 %
Residential real estate 26,772 2.0 % 13,754 1.0 % 13,428 0.9 %
Consumer home equity 3,432 0.4 % 1,274 0.2 % 1,124 0.1 %
Other consumer 2,187 0.8 % 1,262 0.5 % 999 0.4 %
Total $ 332,682 3.4 % $ 178,430 1.8 % $ 149,805 1.6 %
(1) Remaining COVID-19 modifications reflect those loans which underwent a modification and have not yet resumed payment. The Company defines a modified loan to have resumed payment if it is one month past the modification end date and not more than 30 days past due. These modifications with active deferrals met the criteria of either Section 4013 of the CARES Act or the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) and therefore are not deemed troubled debt restructurings.

19

ebc-20210630xq22021earni

DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 Q2 Earnings Presentation July 29 | 2021 Exhibit 99.2


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 2 On the call today Presenter Topic Bob Rivers Opening Remarks Chief Executive Officer & Chair of the Board Jim Fitzgerald FinancialsChief Administrative Officer, Chief Financial Officer & Treasurer


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 3 Forward-looking statements This presentation contains “forward-looking statements” within the meaning of section 27A of the Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include statements regarding anticipated future events and can be identified by the fact that they do not relate strictly to historical or current facts. You can identify these statements from the use of the words “may,” “will,” “should,” “could,” “would,” “plan,” “potential,” “estimate,” “project,” “believe,” “intend,” “anticipate,” “expect,” “target” and similar expressions. Forward-looking statements, by their nature, are subject to risks and uncertainties. There are many factors that could cause actual results to differ materially from expected results described in the forward-looking statements. Certain factors that could cause actual results to differ materially from expected results include developments in the Company’s market relating to the COVID-19 pandemic, including the severity and duration of the associated economic slowdown, adverse developments in the level and direction of loan delinquencies and charge-offs and changes in estimates of the adequacy of the allowance for loan losses, increased competitive pressures, changes in the interest rate environment, risks associated with its proposed merger with Century, including the possibility that revenue or expense synergies or the other expected benefits of the transaction may not materialize for the Company in the timeframe expected or at all, or may be more costly to achieve; that the transaction may not be timely completed, if at all; that prior to the completion of the transaction or thereafter, the Company’s or Century’s businesses may not perform as expected due to transaction-related uncertainty or other factors; that the Company is unable to successfully implement integration strategies; that required regulatory or other approvals are not obtained or other closing conditions are not satisfied in a timely manner or at all; that the timing of completion of the proposed merger is dependent on various factors that cannot be predicted with precision at this point; reputational risks and the reaction of the companies’ customers to the transaction; the inability to implement onboarding plans and other consequences associated with mergers; and diversion of management time on merger-related issues, as well as general economic conditions or conditions within the securities markets, and legislative and regulatory changes that could adversely affect the business in which the Company and its subsidiary Eastern Bank are engaged, including inflation, interest rates, interest rate sensitivity and liquidity, including the effect of, and changes in, monetary and fiscal policies and laws, such as the interest rate policies of the Board of Governors of the Federal Reserve System; market and monetary fluctuations, including fluctuations due to actual or anticipated changes to federal tax laws; and credit quality, including adverse developments in local or regional real estate markets that decrease collateral values associated with existing loans. For further discussion of such factors, please see the Company’s most recent Annual Report on Form 10-K and subsequent filings with the U.S. Securities and Exchange Commission (the “SEC”), which are available on the SEC’s website at www.sec.gov. Further, given the ongoing and dynamic nature of the COVID-19 pandemic, it is difficult to predict what continued effects the COVID-19 pandemic will have on the Company's business and results of operations. The COVID-19 pandemic and the related local and national economic disruption may result in a continued decline in demand for the Company's products and services; increased levels of loan delinquencies, problem assets and foreclosures; an increase in the Company's allowance for loan losses; a decline in the value of loan collateral, including real estate; a greater decline in the yield on the Company's interest-earning assets than the decline in the cost of the Company's interest-bearing liabilities; and increased cybersecurity risks, as employees continue to work remotely. Accordingly, you should not place undue reliance on forward-looking statements, which reflect the Company's expectations only as of the date of this presentation. The Company does not undertake any obligation to update forward-looking statements.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 4 Non-GAAP financial measures used in this presentation are denoted by an asterisk. A non-GAAP financial measure is defined as a numerical measure of the Company’s historical or future financial performance, financial position or cash flows that excludes (or includes) amounts, or is subject to adjustments that have the effect of excluding (or including) amounts that are included in the most directly comparable measure calculated and presented in accordance with accounting principles generally accepted in the United States (“GAAP”) in the Company’s statement of income, balance sheet or statement of cash flows (or equivalent statements). The Company presents non-GAAP financial measures, which management uses to evaluate the Company’s performance, and which exclude the effects of certain transactions that management believes are unrelated to its core business and are therefore not necessarily indicative of its current performance or financial position. Management believes excluding these items facilitates greater visibility for investors into the Company’s core businesses as well as underlying trends that may, to some extent, be obscured by inclusion of such items in the corresponding GAAP financial measures. There are items in the Company’s financial statements that impact its financial results, but which management believes are unrelated to the Company’s core business. Accordingly, the Company presents noninterest income on an operating basis, total operating revenue, noninterest expense on an operating basis, operating net income, operating earnings per share, operating return on average assets, operating return on average shareholders’ equity, the operating efficiency ratio, and the ratio of noninterest income to total revenue on an operating basis. Each of these figures excludes the impact of such applicable items because management believes such exclusion can provide greater visibility into the Company’s core business and underlying trends. Such items that management does not consider to be core to the Company’s business include (i) income and expenses from investments held in rabbi trusts, (ii) gains and losses on sales of securities available for sale, net, (iii) gains and losses on the sale of other assets, (iv) rabbi trust employee benefits, (v) impairment charges on tax credit investments and associated tax credit benefits, (vi) expenses indirectly associated with the Company’s initial public offering (“IPO”), (vii) other real estate owned (“OREO”) gains, (viii) merger and acquisition expenses, (ix) the stock donation to the Eastern Bank Foundation (“EBF”), formerly known as the Eastern Bank Charitable Foundation) in connection with the Company’s mutual-to-stock conversion and IPO, and (x) settlement of putative consumer class action litigation matters related to overdraft and non-sufficient funds fees, and associated settlement expenses. The Company does not provide an outlook for its total noninterest expense because it contains expense components, such as expense associated with rabbi trust accounts, which is market-driven, over which the Company cannot exercise control. Accordingly, a reconciliation of the Company’s outlook for its noninterest expense on an operating basis to an outlook for total noninterest expense cannot be made available without unreasonable effort. Management also presents the Company’s core net interest margin which excludes the impact of items management determines as being one-time in nature or not indicative of its core operating results. Such items include the impact of excess liquidity in the form of excess cash volume, Small Business Administration ("SBA") Paycheck Protection Program ("PPP") loans originated in response to the COVID-19 pandemic, and material purchase accounting adjustments. Similarly, management presents certain asset quality metrics excluding PPP loans which it does not consider to be part of the Company’s core portfolios. These metrics include the ratio of total nonperforming loans to total loans excluding PPP loans, the ratio of the allowance for loan losses to total loans excluding PPP loans, and the ratio of annualized net charge-offs to average total loans excluding PPP loans. The Company does not provide an outlook for its ratio of the allowance for loan losses to total loans because it contains components, such as the volume of PPP loans which is market-driven, over which the Company cannot exercise control. Accordingly, a reconciliation of the Company’s outlook for its ratio of the allowance for loan losses to total loans to an outlook for its ratio of the allowance for loan losses to total loans excluding PPP loans cannot be made available without unreasonable effort. The Company does not provide an outlook for its ratio of annualized net charge-offs to average total loans because it contains components, such as the volume PPP loans which is market- driven, over which the Company cannot exercise control. Accordingly, a reconciliation of the Company’s outlook for its ratio of annualized net charge-offs to average total loans to an outlook for its ratio of annualized net charge-offs to average total loans excluding PPP loans cannot be made available without unreasonable effort. The Company anticipates that the vast majority of its PPP loans outstanding at June 30, 2021 will be forgiven, and to the extent not forgiven, a PPP loan is intended to be 100% guaranteed by the SBA. Management also presents tangible assets, tangible shareholders’ equity, tangible book value per share, and the ratio of tangible shareholders’ equity to tangible assets, each of which excludes the impact of goodwill and other intangible assets, as management believes these financial measures provide investors with the ability to further assess the Company’s performance, identify trends in its core business and provide a comparison of its capital adequacy to other companies. The Company included the tangible ratios because management believes that investors may find it useful to have access to the same analytical tools used by management to assess performance and identify trends. These non-GAAP financial measures presented in this presentation should not be considered an alternative or substitute for financial results or measures determined in accordance with GAAP or as an indication of the Company’s cash flows from operating activities, a measure of its liquidity position or an indication of funds available for its cash needs. An item which management considers to be non-core and excludes when computing these non-GAAP measures can be of substantial importance to the Company’s results for any particular period. In addition, management’s methodology for calculating non-GAAP financial measures may differ from the methodologies employed by other banking companies to calculate the same or similar performance measures, and accordingly, the Company’s reported non-GAAP financial measures may not be comparable to the same or similar performance measures reported by other banking companies. Please refer to Appendices A-E for a reconciliations of the Company's GAAP financial measures to the non-GAAP financial measures in this presentation. Non-GAAP financial measures


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 5 Q2 2021 financial highlights ■ Loans excluding PPP grew $116.9 million, or 5% on an annualized basis from the prior quarter. Residential and commercial loans excluding PPP loans grew 15% and 5%, respectively, on an annualized basis from the prior quarter. ■ Net interest income increased $4.5 million from the prior quarter due to growth in the securities portfolio and higher PPP fee recognition. ■ An improving economic outlook coupled with strong asset quality led to a $3.3 million release of loan loss reserves. Nonperforming loans were $41.6 million, or 0.43% of total loans at the end of the second quarter. ■ The second quarter saw solid fee generation with insurance, wealth management and debit card revenues up 4%, 17% and 36%, respectively, from the prior year quarter. ■ The Board of Directors has declared a regular quarterly cash dividend of $0.08 per share. *Non-GAAP Financial Measure. Please refer to Appendices A-E for the applicable reconciliation. 1Presented on an annualized basis. Key Metrics Highlights $0.08 per share Dividend declared $34.8 million Net income $37.1 million Operating net income* $0.20 $0.22 EPS Operating EPS* $18.37 $16.33 BV/Share TBV/Share* 2.69% 0.03% NIM1 Cost of deposits1 30% 0.09% Fee income ratio NCOs / avg. loans1


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 6 ■ Net income was $34.8 million in the second quarter. Excluding certain non- recurring items, operating net income* was $37.1 million. ■ Net interest income was $104.6 million in the second quarter, an increase of $4.5 million, due in equal parts to higher loan and investment income. ■ Noninterest income was $45.7 million, anchored by $23.7 million of insurance revenue. ■ Non-interest expense was elevated at $107.3 million primarily due to non- operating expenses* related to merger and acquisition costs and an anticipated litigation settlement. ■ Credit remains strong. Release of loan loss reserves of $3.3 million in the second quarter. $ in millions, except per share amounts Q2 2021 Q1 2021 Q4 2020 Q3 2020 Q2 2020 Net interest income $ 104.6 $ 100.1 $ 103.6 $ 98.7 $ 98.8 Non-interest income 45.7 55.2 49.6 47.7 47.7 Total revenue 150.3 155.3 153.2 146.4 146.5 Non-interest expense 107.3 94.0 199.2 109.8 100.8 Pre-tax, pre-provision income (loss) 43.0 61.3 (45.9) 36.6 45.6 Provision for credit losses (3.3) (0.6) 0.9 0.7 8.6 Pre-tax income (loss) 46.3 61.8 (46.8) 35.9 37.0 Net income (loss) $ 34.8 $ 47.7 $ (44.1) $ 28.5 $ 29.9 Operating net income* $ 37.1 $ 46.5 $ 31.6 $ 32.3 $ 27.3 EPS $ 0.20 $ 0.28 $ (0.26) n.a. n.a. Operating EPS* $ 0.22 $ 0.27 $ 0.18 n.a. n.a. ROA1 0.83 % 1.19 % (1.11) % 0.80 % 0.88 % Operating ROA*1 0.89 % 1.15 % 0.79 % 0.90 % 0.81 % Efficiency ratio 71.39 % 60.56 % 129.97 % 74.99 % 68.82 % Operating efficiency ratio* 67.78 % 60.22 % 68.33 % 69.95 % 68.90 % Income statement *Non-GAAP Financial Measure. Please refer to Appendices A-E for the applicable reconciliation. 1Presented on an annualized basis.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 7 Net interest income, net interest margin, and core net interest margin*1 Average interest earning assets composition $100,133 $100,095 $104,965 $101,388 $105,877 3.23% 3.04% 2.84% 2.71% 2.69% 3.42% 3.14% 2.89% 2.80% NII - FTE* NIM - FTE NIM - FTE Core* Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 ■ Second quarter growth in net interest income of $4.5 million was driven by higher loan income of $2.3 million, higher investment income of $2.3 million and stable funding costs. ■ PPP fees recognized2 were $9.3 million in the second quarter compared to $8.3 million in the prior quarter. ■ The $2.3 million increase in securities income is due to portfolio growth as second quarter average securities increased $713.2 million from the prior quarter. ■ Net interest margin continues to be pressured by the low interest rate environment and excess liquidity. The core net interest margin*1 demonstrates the impact of excess cash and the PPP program. Net interest margin trends $12,479 $13,090 $14,715 $15,189 $15,759 9,056 8,823 8,721 8,685 8,723 819 1,091 1,076 1,132 1,074 1,456 1,713 2,628 3,632 4,3451,148 1,462 2,291 1,741 1,618 Cash & other S.T. investments Investments SBA PPP Loans Net loans, excl. PPP Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 $ in thousands $ in millions *Non-GAAP Financial Measure. Please refer to Appendices A-E for the applicable reconciliation. 1Presented on a fully tax equivalent (FTE) basis. 2SBA fee accretion, net of deferred cost amortization


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 8 67% 17% 4% 4% 2% 7% Net interest income Insurance commissions Deposit service charges Trust & investment advisory fees Debit card processing fees Other Noninterest income ■ Noninterest income was $45.7 million in the second quarter. ■ Insurance revenue of $23.7 million marks a decline from the seasonally high first quarter and is $1.0 million, or 4% higher than the prior year quarter. ■ Wealth management revenues of $6.1 million were 7% higher than the prior quarter and 17% higher than the prior year quarter. ■ Loan-level interest rate swap losses were $1.2 million in the second quarter, compared to revenue of $5.4 million in the prior quarter, driven by a $6.4 million decrease in fair value. $47.7 $47.7 $49.6 $55.2 $45.7 22.7 21.9 22.4 28.1 23.7 4.4 5.1 6.0 5.4 5.75.2 5.3 5.5 5.7 6.12.3 2.7 2.7 2.7 3.2 13.1 12.7 12.9 13.3 7.1 Insurance Commissions Deposit Service Charges Trust & Investment Adv. Fees Debit Card Processing Fees Other Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Noninterest income sources Fee income provides diverse revenue streams $ in millions $305.6 mm 2021 revenue Noninterest income 33%


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 9 Noninterest expense ■ Noninterest expense was $107.3 million for the second quarter and $99.9 million on an operating* basis. ■ Non-operating expenses include $3.5 million in merger and acquisition expenses primarily associated with the pending merger with Century, as well as a $3.3 million expense related to the anticipated settlement of overdraft litigation. ■ Salaries and benefits increased $5.2 million in the second quarter, driven primarily by higher incentive compensation of $3.4 million. $100.8 $109.8 $107.9 $94.0 $107.3 63.3 66.6 70.3 64.0 69.3 12.2 11.7 11.4 12.1 13.68.6 8.3 8.2 8.2 8.14.4 5.5 5.3 4.1 6.412.2 17.7 12.7 5.5 10.0 Salaries & benefits Data processing Occupancy & equipment Professional services Other Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Noninterest expense categories1 2021 noninterest expense $ in millions 66% 13% 8% 5% 8% Salaries & benefits Data processing Occupancy & equipment Professional services Other $201.4 mm 2021 noninterest expense *Non-GAAP Financial Measure. Please refer to Appendices A-E for the applicable reconciliation. 1Q4 '20 figures exclude EBF stock donation expense of $91.3 million. *


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 10 Linked Quarter (LQ) Year Over Year (YoY) $ in millions 6/30/2021 3/31/2021 $ % 6/30/2020 $ % Cash and cash equivalents $ 1,564 $ 1,860 $ (296) (16) % $ 1,433 $ 131 9 % Securities 4,849 3,986 863 22 % 1,600 3,249 203 % Loans held for sale 3 2 1 50 % 3 — — % Total loans 9,621 9,916 (295) (3) % 10,014 (393) (4) % Allowance for loan losses (106) (111) 5 (5) % (117) 11 (9) % Deferred & unearned (29) (33) 4 (12) % (35) 6 (17) % Net Loans 9,486 9,773 (287) (3) % 9,863 (377) (4) % Goodwill 380 376 4 1 % 376 4 1 % Other assets 765 730 35 5 % 722 43 6 % Total Assets $ 17,047 $ 16,727 $ 320 2 % $ 13,997 3,050 22 % Deposits $ 13,250 $ 12,981 $ 269 2 % $ 11,847 $ 1,403 12 % Borrowings 28 29 (1) (3) % 29 (1) (3) % Other liabilities 339 330 9 3 % 427 (88) (21) % Total Liabilities 13,617 13,340 277 2 % 12,303 1,314 11 % Shareholders' Equity 3,430 3,387 43 1 % 1,694 1,736 102 % Total Liabilities & Equity $ 17,047 $ 16,727 $ 320 2 % $ 13,997 3,050 22 % Equity / assets 20.1 % 20.2 % 12.1 % Tangible equity / tangible assets* 18.3 % 18.4 % 9.7 % ■ Total assets were $17.0 billion at June 30, 2021 compared to $16.7 billion at end of the prior quarter. ■ Securities increased $863 million to $4.8 billion as excess liquidity continues to be deployed. Cash levels declined by $296 million, but remain elevated at $1.6 billion. ■ PPP loans declined by $412 million. Excluding PPP loans, total loans increased by $117 million or 1.3%. ■ Deposits increased $269 million, or 2%, to $13.3 billion. ■ Shareholders' equity increased $43 million, or 1%, due to a $21 million increase in retained earnings and a $20 million increase in AOCI net of tax, driven by an increase in the market value of the available- for-sale investment portfolio. Balance sheet *Non-GAAP Financial Measure. Please refer to Appendices A-E for the applicable reconciliation.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 11 Securities portfolio 6/30/2021 3/31/2021 06/30/2021 change from 03/31/2021 $ in millions Fair Value Percent of Portfolio Fair Value Percent of Portfolio Fair Value Percent of Portfolio Government sponsored residential MBS $ 3,478.5 72 % $ 2,691.7 68 % $ 786.8 4.0 % Government sponsored commercial MBS 181.8 4 % 116.3 3 % $ 65.5 1.0 % U.S. Agency bonds 841.0 17 % 831.7 21 % $ 9.3 (4.0) % U.S. Treasury securities 69.3 1 % 69.1 2 % $ 0.2 (1.0) % State and municipal bonds and obligations 278.1 6 % 277.5 7 % $ 0.6 (1.0) % Total $ 4,848.7 100 % $ 3,986.3 100 % $ 862.4 $3,479 $182 $841 $69 $278 $2,692 $116 $832 $69 $278 6/30/2021 3/31/2021 Government sponsored residential MBS Government sponsored commercial MBS U.S. Agency bonds U.S. Treasury securities State and municipal bonds and obligations Investment composition $ in millions


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 12 ■ Average deposits of $13.1 billion in the second quarter represents a 14% increase from the prior year period. ■ Low cost of deposits was steady at 0.03% in the second quarter. ■ Deep client relationships, long-standing position in communities, and dense branch footprint with 94% of deposits in attractive Boston MSA.1 Stable deposit growth Low cost of deposits2High quality deposit portfolio 41% 19% 27% 11% 2% DDA DDAWI MMDA Sav CD $11,465 $12,135 $12,312 $12,508 $13,053 Avg. Total Deposits Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 0.11% 0.06% 0.03% 0.03% 0.03% 0.18% 0.10% 0.06% 0.06% 0.05% Total Deposit Cost I.B. Deposit Cost Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Deposits $ in millions 1Source: SNL as of 6/30/2020. 2Presented on an annualized basis.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 13 25% 53% 3% 19% Commercial and industrial Commercial real estate Commercial construction Business banking ■ Total loans were $9.6 billion at the end of the second quarter. ■ Excluding PPP loans, total loans increased $116.9 million, or 1% from the prior quarter. ■ Residential loans increased $51.0 million during the second quarter and commercial loans excluding PPP loans increased $80.7 million. ■ A total of $503 million in PPP loans were forgiven through the SBA or otherwise paid down. Loan composition Commercial composition at 6/30/21 $10,014 $9,944 $9,731 $9,916 $9,621 6,273 6,255 6,187 6,188 6,268 1,100 1,123 1,026 1,238 826 1,401 1,373 1,371 1,407 1,457 905 891 868 832 835 Total commercial excl. PPP PPP loans Residential real estate Consumer home equity Other consumer Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Historical composition $ in millions


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 14 Accommodation & food 15.7% Construction 13.9% Health care & social assista… 11.9% Professional, scientific, & technical services 11.2% Other services 9.3% Manufacturing 7.4% Administrative & support 6.8% Wholesale trade 5.4% Retail trade 4.6% Transport. & warehousing 3.5% Real estate, rental, & leasing 3.3% All other 7.0% PPP Update ($mm) Loans originated # Original balance2 Current balance2 SBA fees3 received total SBA fees3 recognized (as of 6/30/21) SBA fees3 not yet recognized Typical loan term (months) 2020 PPP originations 8,902 $ 1,167.1 $ 285.6 $ 37.2 $ 33.7 $ 3.6 24 2021 PPP originations 6,628 $ 543.2 $ 540.2 $ 28.7 $ 2.2 $ 26.4 60 Total 15,530 $ 1,710.3 $ 825.8 $ 65.9 $ 35.9 $ 30.0 Industry segments1 ■ Eastern has originated 15,530 loans totaling $1.71 billion under the PPP in 2020 and 2021 combined. ■ As of June 30, 2021, Eastern had $826 million in PPP loan balances still outstanding. ■ $36 million of SBA PPP fees have been recognized, with $30 million yet to be recognized as of June 30, 2021. ■ Eastern has provided loans to a diverse set of industries reflective of its customer base overall, enabled by a sound, efficient loan origination process and investments in technology. Overview $825.8mm 1Based on current loan principal balances as of June 30, 2021. 2Loan principal balances. 3Not inclusive of deferred origination costs which range between $500-600 per loan amortized through interest income over the life of the loan.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 15 Net charge-offs (NCOs) / Avg. loans (excl. PPP loans)*1 Non-performing loans (NPLs) Allowance / Total loans (excl. PPP loans)* & NPLs 0.05% 0.09% 0.15% 0.06% 0.10% NCOs / Avg. loans (excl. PPP loans)* (1) Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 1.31% 1.31% 1.30% 1.28% 1.20%210.55% 257.47% 261.33% 252.72% 253.74% Allowance / Total loans (excl. PPP loans)* Allowance / NPLs Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 $55.4 $44.8 $43.3 $44.0 $41.6 Consumer Residential Commercial Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 $— $20.0 $40.0 $60.0 ■ The allowance for loan losses was $105.6 million at June 30, 2021, or 1.10% of total loans and 254% of non-performing loans. ■ Non-performing loans were $41.6 million at June 30, 2021 compared to $44.0 million at the end of the prior quarter. ■ Net charge-offs continue to be low, totaling 0.10%1 of average total loans (excluding PPP loans)* in the second quarter compared to 0.06%1 in the prior quarter. ■ Release of allowance for loan losses of $3.3 million in the second quarter. Asset quality *Non-GAAP Financial Measure. Please refer to Appendices A-E for the applicable reconciliation. 1Presented on an annualized basis. $ in millions


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 16 Outlook Category Management's Outlook Net interest income Excluding PPP interest and net fees, net interest income is expected to be between $360-$370 million. Total PPP interest income is highly dependent on the pace of forgiveness and is expected to be between $30-$40 million. NCOs & Provision for loan losses Net charge-offs are expected to be 0.10% - 0.15% of total loans excluding PPP.* Provision is expected to be less than net charge-offs. Operating noninterest income* Operating noninterest income* is expected to be between $180 - $185 million. Operating noninterest expense* Operating noninterest expense* is expected to be $390 - $400 million. Effective Tax rate 22% - 23% The outlook below is for full year 2021 results, assumes the economic recovery continues and interest rates remain relatively unchanged, and excludes the anticipated impact of the pending Century acquisition. *Non-GAAP Financial Measure. See slide 4 for additional information.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 Appendix


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 18 Appendix A: Reconciliation of non-GAAP earnings metrics (1) Reflects costs associated with the Company's IPO that are indirectly related to the offering and were not recorded as a reduction of capital. (2) The net tax benefit (expense) associated with these items is determined by assessing whether each item is included or excluded from net taxable income and applying the Company's combined statutory tax rate only to those items included in net taxable income. Additionally, the net tax benefit (expense) for the impairment charge of tax credit investment includes associated tax credit benefits. (3) Shares held by the Company’s Employee Stock Ownership Plan (“ESOP”) that have not been allocated to employees in accordance with the terms of the ESOP are not deemed outstanding for earnings per share calculations. Three Months Ended (Unaudited, dollars in thousands, except share data) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020 Net income (GAAP) $ 34,809 $ 47,663 $ (44,062) $ 28,505 $ 29,850 Add: Noninterest income components: (Income) from investments held in rabbi trusts (4,216) (1,846) (5,535) (3,800) (7,745) (Gain) on sales of securities available for sale, net (1) (1,164) (3) — (163) (Gain) loss on sale of other assets (29) (18) (49) 71 27 Noninterest expense components: Rabbi trust employee benefit expense 2,063 986 2,838 1,445 3,985 (Reversal) impairment charge on tax credit investments (1,419) — 3,189 7,590 — Indirect IPO costs (1) — — — 549 380 (Gain) on sale of OREO — — (61) (546) — Merger and acquisition expenses 3,479 589 90 — — Settlement and expenses for putative consumer class action matters 3,325 — — — — Stock donation to the EBF — — 91,287 — — Total impact of non-GAAP adjustments 3,202 (1,453) 91,756 5,309 (3,516) Less net tax benefit (expense) associated with non-GAAP adjustments (2) 914 (327) 16,082 1,492 (967) Non-GAAP adjustments, net of tax $ 2,288 $ (1,126) $ 75,674 $ 3,817 $ (2,549) Operating net income (non-GAAP) $ 37,097 $ 46,537 $ 31,612 $ 32,322 $ 27,301 Weighted average common shares outstanding during the period (3): Basic 172,173,707 172,049,044 171,812,535 — — Diluted 172,173,707 172,049,044 171,812,535 — — Earnings (loss) per share, basic $ 0.20 $ 0.28 $ (0.26) n.a. n.a. Earnings (loss) per share, diluted $ 0.20 $ 0.28 $ (0.26) n.a. n.a. Operating earnings per share, basic (non-GAAP) $ 0.22 $ 0.27 $ 0.18 n.a. n.a. Operating earnings per share, diluted (non-GAAP) $ 0.22 $ 0.27 $ 0.18 n.a. n.a.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 19 Appendix A: Reconciliation of non-GAAP earnings metrics continued Three Months Ended (Unaudited, dollars in thousands, except share data) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020 Return on average assets (4) 0.83 % 1.19 % (1.11) % 0.80 % 0.88 % Add: (Income) from investments held in rabbi trusts (4) (0.10) % (0.05) % (0.14) % (0.11) % (0.23) % (Gain) on sales of securities available for sale, net (4) — % (0.03) % — % — % — % (Gain) loss on sale of other assets (4) — % — % — % — % — % Rabbi trust employee benefit expense (4) 0.05 % 0.02 % 0.07 % 0.04 % 0.12 % (Reversal) impairment charge on tax credit investments (4) (0.03) % — % 0.08 % 0.21 % — % Indirect IPO costs (1) (4) — % — % — % 0.02 % 0.01 % (Gain) on sale of OREO (4) — % — % — % (0.02) % — % Merger and acquisition expenses (4) 0.08 % 0.01 % — % — % — % Settlement and expenses for putative consumer class action matters (4) 0.08 % — % — % — % — % Stock donation to the EBF (4) — % — % 2.29 % — % — % Less net tax benefit (expense) associated with non-GAAP adjustments (2) (4) 0.02 % (0.01) % 0.40 % 0.04 % (0.03) % Operating return on average assets (non-GAAP) (4) 0.89 % 1.15 % 0.79 % 0.90 % 0.81 % Return on average shareholders' equity (4) 4.10 % 5.66 % (5.61) % 6.65 % 7.11 % Add: (Income) from investments held in rabbi trusts (4) (0.50) % (0.22) % (0.70) % (0.89) % (1.84) % (Gain) on sales of securities available for sale, net (4) — % (0.14) % — % — % (0.04) % (Gain) loss on sale of other assets (4) — % — % (0.01) % 0.02 % 0.01 % Rabbi trust employee benefit expense (4) 0.24 % 0.12 % 0.36 % 0.34 % 0.95 % (Reversal) impairment charge on tax credit investments (4) (0.17) % — % 0.41 % 1.77 % — % Indirect IPO costs (1) (4) — % — % — % 0.13 % 0.09 % (Gain) on sale of OREO (4) — % — % (0.01) % (0.13) % — % Merger and acquisition expenses (4) 0.41 % 0.07 % 0.01 % — % — % Settlement and expenses for putative consumer class action matters (4) 0.39 % — % — % — % — % Stock donation to the EBF (4) — % — % 11.62 % — % — % Less net tax benefit (expense) associated with non-GAAP adjustments (2) (4) 0.11 % (0.04) % 2.05 % 0.35 % (0.23) % Operating return on average shareholders' equity (non-GAAP) (4) 4.36 % 5.53 % 4.02 % 7.54 % 6.51 % (1) Reflects costs associated with the Company's IPO that are indirectly related to the offering and were not recorded as a reduction of capital. (2) The net tax benefit (expense) associated with these items is determined by assessing whether each item is included or excluded from net taxable income and applying the Company's combined statutory tax rate only to those items included in net taxable income. Additionally, the net tax benefit (expense) for the impairment charge of tax credit investment includes associated tax credit benefits. (4) Presented on an annualized basis.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 20 Appendix B: Reconciliation of non-GAAP operating revenues and expenses Three Months Ended (Unaudited, dollars in thousands) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020 Net interest income (GAAP) $ 104,608 $ 100,091 $ 103,608 $ 98,742 $ 98,755 Add: Tax-equivalent adjustment (non-GAAP) 1,269 1,297 1,357 1,353 1,378 Fully-taxable equivalent net interest income (non-GAAP) $ 105,877 $ 101,388 $ 104,965 $ 100,095 $ 100,133 Noninterest income (GAAP) $ 45,733 $ 55,212 $ 49,638 $ 47,709 $ 47,657 Less: Income from investments held in rabbi trusts 4,216 1,846 5,535 3,800 7,745 Gain on sales of securities available for sale, net 1 1,164 3 — 163 Gain (loss) on sale of other assets 29 18 49 (71) (27) Noninterest income on an operating basis (non-GAAP) $ 41,487 $ 52,184 $ 44,051 $ 43,980 $ 39,776 Noninterest expense (GAAP) $ 107,335 $ 94,049 $ 199,169 $ 109,817 $ 100,765 Less: Rabbi trust employee benefit expense 2,063 986 2,838 1,445 3,985 (Reversal) impairment charge on tax credit investments (1,419) — 3,189 7,590 — Indirect IPO costs (1) — — — 549 380 (Gain) on sale of OREO — — (61) (546) — Merger and acquisition expenses 3,479 589 90 — — Settlement and expenses for putative consumer class action matters 3,325 — — — — Stock donation to the EBF — — 91,287 — — Noninterest expense on an operating basis (non-GAAP) $ 99,887 $ 92,474 $ 101,826 $ 100,779 $ 96,400 Total revenue (GAAP) $ 150,341 $ 155,303 $ 153,246 $ 146,451 $ 146,412 Total operating revenue (non-GAAP) $ 147,364 $ 153,572 $ 149,016 $ 144,075 $ 139,909 Efficiency ratio (GAAP) 71.39 % 60.56 % 129.97 % 74.99 % 68.82 % Operating efficiency ratio (non-GAAP) 67.78 % 60.22 % 68.33 % 69.95 % 68.90 % Noninterest income / total revenue (GAAP) 30.42 % 35.55 % 32.39 % 32.58 % 32.55 % Noninterest income / total revenue on an operating basis (non-GAAP) 28.15 % 33.98 % 29.56 % 30.53 % 28.43 % (1) Reflects costs associated with the Company's IPO that are indirectly related to the offering and were not recorded as a reduction of capital.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 21 Appendix C: Reconciliation of non-GAAP capital metrics As of Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020 (Unaudited, dollars in thousands, except share data) Tangible shareholders' equity: Total shareholders' equity (GAAP) $ 3,430,622 $ 3,387,045 $ 3,428,052 $ 1,713,372 $ 1,693,630 Less: Goodwill and other intangibles 380,402 376,002 376,534 375,632 376,331 Tangible shareholders' equity (non-GAAP) 3,050,220 3,011,043 3,051,518 1,337,740 1,317,299 Tangible assets: Total assets (GAAP) 17,047,453 16,726,795 15,964,190 15,460,594 13,996,523 Less: Goodwill and other intangibles 380,402 376,002 376,534 375,632 376,331 Tangible assets (non-GAAP) $ 16,667,051 $ 16,350,793 $ 15,587,656 $ 15,084,962 $ 13,620,192 Shareholders' equity to assets ratio (GAAP) 20.1 % 20.2 % 21.5 % 11.1 % 12.1 % Tangible shareholders' equity to tangible assets ratio (non-GAAP) 18.3 % 18.4 % 19.6 % 8.9 % 9.7 % Common shares outstanding 186,758,154 186,758,154 186,758,154 — — Book value per share (GAAP) $ 18.37 $ 18.14 $ 18.36 n.a. n.a. Tangible book value per share (non-GAAP) $ 16.33 $ 16.12 $ 16.34 n.a. n.a.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 22 Appendix D: Reconciliation of non-GAAP credit metrics As of (Unaudited, dollars in thousands) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020 Total loans excluding PPP loans: Total loans (GAAP) (1) $ 9,591,336 $ 9,883,802 $ 9,706,989 $ 9,911,494 $ 9,979,616 Less: PPP loans (1) 799,964 1,210,598 1,007,487 1,098,883 1,072,312 Total loans excluding PPP loans (non-GAAP) $ 8,791,372 $ 8,673,204 $ 8,699,502 $ 8,812,611 $ 8,907,304 Total nonperforming loans (NPLs) (GAAP) $ 41,632 $ 43,954 $ 43,252 $ 44,833 $ 55,395 Total NPLs / total loans (GAAP) 0.43 % 0.44 % 0.45 % 0.45 % 0.56 % Total NPLs / total loans (excl. PPP loans) (non-GAAP) 0.47 % 0.51 % 0.50 % 0.51 % 0.62 % Allowance for loan losses (ALLL) (GAAP) $ 105,637 $ 111,080 $ 113,031 $ 115,432 $ 116,636 ALLL / total loans (GAAP) 1.10% 1.12% 1.16% 1.16% 1.17% ALLL / total loans (excl. PPP loans) (non-GAAP) 1.20% 1.28% 1.30% 1.31% 1.31% As of and for the three months ended (Unaudited, dollars in thousands) Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020 Jun 30, 2020 Average total loans excluding PPP Loans: Average total loans (GAAP) $ 9,796,701 $ 9,816,788 $ 9,796,697 $ 9,914,731 $ 9,875,110 Less: Average PPP loans 1,073,688 1,131,516 1,076,155 1,091,464 818,665 Average total loans excluding PPP loans (non-GAAP) $ 8,723,013 $ 8,685,272 $ 8,720,542 $ 8,823,267 $ 9,056,445 Total net loans charged-off (NCOs) (GAAP) $ 2,143 $ 1,371 $ 3,301 $ 1,904 $ 1,102 NCOs / Average total loans (GAAP) (2) 0.09 % 0.06 % 0.13 % 0.08 % 0.04 % NCOs / Average total loans (excl. PPP loans) (non-GAAP) (2) 0.10 % 0.06 % 0.15 % 0.09 % 0.05 % (1) Includes unamortized premiums, net of unearned discounts and deferred fees. (2) Presented on an annualized basis.


DO NOT REFRESH Color PaletteComplementary 000 / 000 / 051 Body text 074 / 075 / 076 030 / 152 / 213 185 / 197 / 212 023 / 061 / 110 119 / 139 / 154 255 / 107 / 000109 / 110 / 112 237 / 237 / 238 000 / 139 / 151 137 / 139 / 141 197 / 064 / 044 166 / 168 / 171 103 / 086 / 164 208 / 210 / 211 238 / 184 / 028 23 Appendix E: Reconciliation of non-GAAP core margin As of and for the three months ended Jun 30, 2021 Mar 31, 2021 (Unaudited, dollars in thousands) Volume Interest Margin Impact (1) Volume Interest Margin Impact (1) Reported total average interest-earning assets, net interest income, and net interest margin (2) $ 15,759,132 $ 105,877 2.69 % $ 15,188,879 $ 101,388 2.71 % Non-GAAP adjustments: PPP loan volume earning 1% (1,073,688) (2,742) 0.12 % (1,131,516) (2,887) 0.13 % SBA PPP loan fee accretion, net of deferred origination cost amortization — (9,258) (0.24) % — (8,339) (0.22) % Excess cash (3) (1,302,558) (357) 0.23 % (1,436,783) (354) 0.27 % Deferred loan fee income adjustment — — — % — — — % Core margin (Non-GAAP) (4) $ 13,382,886 $ 93,520 2.80 % $ 12,620,580 $ 89,808 2.89 % Core margin change from prior quarter (0.09) % (0.25) % Dec 31, 2020 Sep 30, 2020 Volume Interest Margin Impact (1) Volume Interest Margin Impact (1) Reported total average interest-earning assets, net interest income, and net interest margin (2) $ 14,715,494 $ 104,965 2.84 % $ 13,089,839 $ 100,095 3.04 % Non-GAAP adjustments: PPP loan volume earning 1% (1,076,155) (2,741) 0.14 % (1,091,464) (2,795) 0.18 % SBA PPP loan fee accretion, net of deferred origination cost amortization — (6,102) (0.16) % — (4,125) (0.13) % Excess cash (3) (1,996,808) (502) 0.43 % (1,200,250) (302) 0.30 % Deferred loan fee income adjustment — (3,774) (0.10) % — — — % Core margin (Non-GAAP) (4) $ 11,642,531 $ 91,846 3.14 % $ 10,798,125 $ 92,873 3.42 % Core margin change from prior quarter (0.28) % (1) Presented on an annualized basis. (2) Presented on a fully taxable equivalent basis. (3) Consists of cash above 2% of average total earning assets at a yield of 11 basis points in the three months ended June 30, 2021 and 10 basis points in prior quarters. (4) Core margin is the margin that results from the combined volume and interest adjustments taken together.