Earnings Call Transcript - FWRD Q3 2024

Operator, Operator

Welcome to Forward Air's Third Quarter 2024 Earnings Conference Call. At this time, all participants have been placed on a listen-only mode and the floor will be open for your questions following the presentation. I would now like to turn the call over to Mr. Tony Carreño, Senior Vice President of Treasury and Investor Relations. Mr. Carreño, please go ahead sir.

Tony Carreño, Senior Vice President of Treasury and Investor Relations

Thank you, operator and good afternoon everyone. Welcome to Forward Air's third quarter 2024 earnings conference call. With us this afternoon are Shawn Stewart, Chief Executive Officer, and Jamie Pierson, Chief Financial Officer. By now you should have received the press release announcing Forward Air's third quarter 2024 results, which was also furnished to the SEC on Form 8-K. We have also filed a slide presentation outlining third quarter 2024 results, highlights, and a business update. Both the press release and slide presentation for this call are accessible on the Investor Relations' section of Forward Air's website at forwardair.com. Please be aware that certain statements in the company's earnings release announcement and on the conference call are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. This includes statements, which are based on expectations, intentions, and projections regarding the company's future performance; anticipated events or trends; and other matters that are not historical facts, including statements regarding our fiscal year 2024. These statements are not a guarantee of future performance and are subject to known and unknown risks, uncertainties, and other factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements. For additional information concerning these risks and factors, please refer to our filings with the Securities and Exchange Commission and the press release and slide presentation relating to the earnings call. Listeners are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this call. The company undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events, or otherwise, unless required by law. During the call, there may also be a discussion of financial metrics that do not conform to U.S. Generally Accepted Accounting Principles, or GAAP. Management uses non-GAAP measures internally to understand, manage, and evaluate our business and make operating decisions. Definitions and reconciliations of these non-GAAP measures to their most direct comparable GAAP measures are included in today's press release and slide presentation. I will now turn the call over to Shawn.

Shawn Stewart, Chief Executive Officer

Good afternoon everyone and thank you for joining the call today. Forward Air's acquisition of Omni closed roughly nine months ago and since that time, our team has been working diligently to combine their individual strengths into one combined logistics powerhouse. While it may seem that nine months is a long time, when you step back and think about it, we are a global enterprise providing many different services employing approximately 7,000 professionals and utilizing different back-office and operational support systems. From my vantage point, I would say the integration of the domestic networks is substantially complete and delivering on the savings as originally committed. With my first full quarter now complete, I have had the time to get my arms around the Forward and Omni integration and with Jamie on board, I am turning my attention to the broader transformation. Our objective is to transform to be one company, one brand, and one go-to solution provider with services spanning from international freight forwarding to award-winning domestic expedited LTL ground service. Please remember that through the transformation, we will not waver in our commitment to providing best-in-class solutions for our customers through our open freight network. We remain committed to providing all of our customers, including and especially, our legacy freight forwarder customers with the same great service they have relied on for years to grow their businesses. To that end, we have recently established a transformation management office to lead the process. The focus of this office will be to efficiently and effectively execute the transformation across all areas of the company. The transformation will include IT system rationalization and establishing the framework for us to go to market as a product-focused and operations-driven company. The result will be a vertically integrated company, providing ground, air, ocean, contract logistics, and customs brokerage services around the world. We have a vision and we know we can achieve it over time. While the broader transportation market and demand for our services remains challenging, we are availing ourselves of the time to do the heavy lifting behind the scenes work that will position the company to take advantage of the demand when the market normalizes. That work ranges from integrating the 12 different companies that were Omni and previously not integrated to moving from multiple TMS systems, enterprise resource planning systems, and different HRIS systems to one system for each tech stack. It also includes harmonizing a multitude of policies that will enable our workforce to think and act as one, not 12, not two, but as one, with the same goals, the same mission, the same values, and the same intent and dedicated focus on serving our customers. We expect that the magnitude and complexity of this integration will put us well into 2025 before it is substantially complete and certain workstreams may continue into 2026, but we will not lose our focus on the customer and their needs. I am confident that this work is achievable with the current structure. We are excited about the opportunity to add value to the company along the way. Both companies have traditionally been known for their best-in-class customer service. Customers want service and solutions they can depend on, along with competitive pricing. Our objective is to exceed their expectations with the many services we provide. Operationally, and in the spirit of building best-in-class global supply chain solutions, during the third quarter, we opened a new warehouse and freight station in Miami. This facility is strategically positioned for easy access to both Miami International Airport and the Port of Miami. This state-of-the-art facility ensures that our customers receive the highest level of import and export security and service. This location will serve as our gateway in Latin America, enabling us to offer direct air and ocean services into and out of South and Central America. This goes along with expanding our presence in South America with the opening of our offices in Santiago, Chile and Bogota, Colombia earlier this year. These expansions are examples of our commitment to providing logistics solutions worldwide. Turning to the third quarter results. I am not satisfied with the lateral quarter financially. The legacy Omni segment maintained its positive momentum and improved sequentially compared to the second quarter of 2024. Inversely, the Expedited Freight segment results fell short of expectations, primarily due to a pricing strategy put in place prior to the acquisition that focused more on volume than profitability. A year-over-year decrease in revenue per hundredweight, excluding fuel surcharge, was primarily attributable to the customer mix and associated pricing and profitability thereof. In short and to be direct, we were focused too much on class-based freight business and did not charge enough for the level of service that we provide. We are addressing this issue and are focused on getting the right mix of freight into the network. To execute a sales strategy that is befitting of a global diversified service provider that we now are, I am excited to announce that we expect to soon be onboarding a new Chief Commercial Officer who will be starting with the company in January 2025. The new CCO has over 20 years of experience on the global stage and is incredibly well versed with our customer base and the strategy that we have laid out. Adding this individual and others like him in key leadership around the world puts us in a best position for long-term growth once the freight market improves. With that, I'll give some closing comments at the end, and we'll now turn it over to Jamie to go through the results for the quarter.

Jamie Pierson, Chief Financial Officer

Thanks Shawn and good afternoon everyone. Beginning with our third quarter results, revenue for the quarter was $656 million, and on a required GAAP reporting basis, it was a 92% or $315 million increase as compared to the third quarter of the prior year. The increase over the prior year was obviously largely driven by the Omni transaction. Since we did not own Omni in the third quarter of 2023, it is difficult to make a meaningful year-over-year comparison, so we'll focus our comparisons for the Omni segment to a sequential basis. To that point, and on a sequential and more comparative basis, consolidated revenue increased $12 million or 2% from $644 million last quarter to the $656 million this quarter. Looking at revenue for our three reporting segments, Expedited, Intermodal, and Omni were as follows. Revenue from Expedited increased $6 million or 2% to $285 million from the previous year's comparable quarter of $279 million. The increase was primarily driven by a year-over-year increase in weight per shipment of 4.5%. The increase was partially offset by a 3.8% decrease in revenue per hundredweight, including fuel surcharge and a 2.3% decrease in shipments per day compared to a year ago. Revenue from Intermodal decreased $5 million or 8% to $57 million from the previous year's comparable quarter of $62 million. The decrease was primarily driven by 8.7% less shipments compared to a year ago as some customers began diverting freight ahead of the potential International Longshoremen's Strike on the East Coast. The revenue increase from Omni's results, which were not included in the previous year's comparable quarter was a full $335 million. On a sequential basis, third quarter revenue at the Omni segment increased $23 million or 7% compared to the $312 million reported in the second quarter of this year. Income from operations for the third quarter was $23 million compared to the $12 million a year ago. As for consolidated EBITDA, as defined in our credit agreement, we reported $77 million for the quarter. And as a reminder, on a comparable basis, we reported consolidated EBITDA of $55 million in the first quarter of this year and $81 million in the second quarter. As Shawn noted in his introductory comments, the decrease in consolidated EBITDA in the third quarter is primarily driven by the expedited segment, which we have subsequently addressed. Adding the $77 million for this quarter to the three previous quarters, consolidated EBITDA for the last 12 months ending September 30, 2024, was $307 million. Turning to cash and liquidity. Cash provided by operating activities for the third quarter increased $98 million from the previous quarter's $45 million loss to a positive $53 million this quarter. As illustrated on Page 11 of the slide presentation issued with today's earnings release, approximately $22 million of cash was consumed this quarter from legacy transaction costs and professional fees and another $27 million from interest payments. Primarily as a result of the improvement from operating activities and increased cash therefrom, we ended the quarter with total cash of $138 million or a $3 million increase for the second quarter, adding the $138 million to the $322 million of availability under our revolving credit facility, liquidity at the end of the quarter was $460 million, which is $15 million higher than what we reported last quarter. And as usual, I will leave you with a few parting shots for the quarter, the first of which is an update on the status of our integration. As everyone knows, we have been guiding to $75 million in annualized savings run rate. And I'm pleased to report that we are tracking slightly ahead of plan and expect to reach that level by the end of the first quarter of next year. Two, is our continued focus on liquidity and more importantly, the results of that focus. In the first half of 2024, most of the cash balance was consumed by transaction costs, integration expenses, debt principal paydown, and other expenses, none of which benefited the operations or was an investment in the company's future. As I discussed in the second quarter earnings call, we expect it to be neutral to inflecting cash flow positive in the third or fourth quarter of this year. And as you can see on the heels of improved operating cash flow and lower transaction-related expenses, we increased our cash balance by $33 million over the previous quarter and increased total liquidity to $460 million which should give us ample runway to continue on the transformational phase of our journey and position us well for any macro tailwinds when they occur. Thirdly, based on our gross debt balance at the end of the quarter and after netting domestic unrestricted cash, our net debt to consolidated LTM EBITDA was 5.4 times compared to a maximum covenant level of 6 times. This implies an approximate $32 million consolidated EBITDA cushion at the end of the quarter. And ultimately, while I have previously noted that transformations of this complexity are not linear, I would consider the third quarter to be one of stability and long-term planning as Shawn move to fortify ourselves and operations prowess. And as we did all of this, while not losing our focus on our employees, our customers, the service that they have become accustomed to, and most importantly, fortifying even increasing cash and liquidity. Finally, with the third quarter behind us, we are updating our full year 2024 guidance. As everyone knows, the macro environment remains muted with no near-term catalysts. Consequently, we are updating our full year 2024 consolidated EBITDA guidance from the previous $310 million to $325 million to $300 million to $310 million and before you ask, we are not going to give 2025 guidance. There's too much going on. There's too much uncertainty in the macro environment, but I would absolutely say that I see many more opportunities than risks ahead of us. With that as my five points of light, I will now pass the mic back over to Shawn for closing comments before Q&A.

Shawn Stewart, Chief Executive Officer

Thank you, Jamie. We recently announced in addition to the Board of Directors with the appointment of Jerome Lorrain. Jerome has over 30 years of experience in the logistics and transportation industry. The Board and I are extremely excited to have him join us. The company also announced that Craig Carlock decided to step down from the Board effective October 15th, 2024, after nine years. I want to thank Craig for his service to the company. Following these changes, the Board will continue to be comprised of 12 directors, 11 of whom are independent and seven of whom have been appointed since the closing of the Omni transaction. I am energized by the quality and caliber of talent we are assembling at both the management and Board levels. Together, we are actively analyzing the business and strategy to ensure the company pursues the best path forward to enhance shareholder value. Execution remains a major focus and I am confident that the team that I am fielding can deliver the results that we all know is possible through this combination. We will keep our focus on what we can control and put it plainly, we have the plan and we have the team identified. Now, we just need to execute against it. Finally, I want to acknowledge the recent investor activity and media speculation. We addressed this in our press release on October 7th, so we are not going to comment on any rumors or speculation during the Q&A portion of the call. We would ask that you be respectful of that, as you formulate your questions. I will now turn the call to the operator to take questions.

Operator, Operator

Certainly. The floor is now open for questions. Thank you. Our first question is coming from Bruce Chan with Stifel. Please go ahead.

Bruce Chan, Analyst

Hey, thanks, operator and good afternoon guys. Shawn, appreciate your disclaimer on the rumor commentary, but figured I'd take a stab at maybe some of the portfolio changes that had been discussed prior to that announcement, just given where you've managed to take your balance sheet and your cash position, any updates on potential sale of any individual pieces given your current liquidity position?

Jamie Pierson, Chief Financial Officer

Hey Bruce, this is Jamie. Yes, I'll take that. We are still in the analysis phase of that. There were 12 companies that were part of Omni before the transaction, and we're still working through that. It's too early to announce anything publicly. We are still analyzing those that are not essential to the future of this business. If we reach a decision to sell any of those groups, divisions, or assets, we'll definitely inform you. But for now, it's too early.

Bruce Chan, Analyst

Okay, that's fair enough. And then maybe just for my follow-up here. If you could walk us through the puts and takes of the yield progression in network LTL? I know you talked about the class-based freight program that was put in place before the acquisition. It sounds like you're maybe in the process of unwinding that. If you could just maybe give us some color on what that process looks like and how long you expect that to take?

Shawn Stewart, Chief Executive Officer

Yes, Bruce. I first became aware of the situation at the end of Q2 and conducted a thorough analysis in Q3. Ultimately, we decided to maintain a class-based rate, but we will not apply it based on traditional LTL price reductions. We have customers who require that tariff, and we are open to providing it. However, it’s important that this aligns with our premium expedited world-class network, and the previous pricing did not reflect that. Therefore, we are adjusting the basis to match the quality of service we offer, rather than adhering to the traditional LTL model where customers receive three to four days of service at the cost of seven to ten days.

Bruce Chan, Analyst

So, I guess when we think about the fourth quarter, are we still expecting a pretty material headwind from that program?

Shawn Stewart, Chief Executive Officer

About, I would say, Bruce, around 50/50, if I had to give it a percentage just based on the changes in the execution of those changes with those customers.

Operator, Operator

Thank you. We'll take our next question from Stephanie Moore with Jefferies. Please go ahead.

Joe Hafling, Analyst

Hey, good afternoon Shawn and Jamie. This is Joe Hafling on for Stephanie Moore, nice cash flow in the quarter. I wanted to ask a question maybe what you're seeing across maybe your various segments? And in particular, I wanted to ask we've been hearing from some of the air freight operators that customers are trading down, choosing more economical options. And I was wondering how to think about this in respect to your business in the sense that its premium freight, but it's a discount and more economical package to traditional kind of over-the-air network? So, I was wondering what you were seeing from customers on that airport-to-airport move. And any additional color you can give on the pull forward in demand or anything at Omni would be helpful as well? Thank you.

Shawn Stewart, Chief Executive Officer

Let me take a moment to understand your question better because I was prepared to discuss international air freight, and your question caught me off guard. Could you please ask your question again? I don't think it's specifically about international air freight.

Joe Hafling, Analyst

Yes, I mean we had heard just shippers freighting down kind of tightening the belt. And I was curious how to think about that with respect to your business in terms of you offering a solution that is more economical versus over the air in your traditional LTL, are you seeing customers gravitate towards that offering as they're trying to look for more economical tipping offerings?

Shawn Stewart, Chief Executive Officer

Yes. So, I guess the best way to say it is our offering is still very unique to the marketplace. They're getting a premium expedited service on the ground that otherwise would need to be serviced by air. However, the capacity domestically is just not there to service that and hasn't been for quite some time, actually since 9/11. So, when you look at, really, for us, the customer base that's looking for our services is more higher in high-tech, telecom computing, high value, just in time to market. And we continue to see just as much need in that service as any time prior to this market disruption, if you will. So, the demand is still there. What happens overall, when you see the volume go down, the volume is just really, I would put it back to the situation with the confidence in consumer spending. So, it's not that we're losing market share, it's more than just the overall volume demand is down for all. Does that answer your question?

Joe Hafling, Analyst

And then, yes, it did. On the international forwarding aspect, do you have any thoughts on how much of a pull-forward in demand influenced the third quarter? And how much was due to the Omni gain option?

Shawn Stewart, Chief Executive Officer

No, I don't see much indication of a pull forward in demand. Currently, there is increased demand, but the international airfreight market is performing better than it has in quite some time. Due to various disruptions in ocean freight, air freight demand is currently elevated. That’s our observation. However, there’s nothing indicating a pull forward at this time. I believe we will start to see more traction in early to mid-2025, as we may experience more forward stocking and a shift in inventories in Greater North America.

Jamie Pierson, Chief Financial Officer

Hey Joe, this is Jamie. I want to add to your first question, regarding shippers moving to more economical options. We haven't observed that yet, but I hope you're correct because it would be beneficial. They're shifting from air to expedited ground services that have similar or even better delivery times, and we would be very well-positioned if that's a trend you're noticing in the market.

Joe Hafling, Analyst

Got it. Appreciate the color guys.

Operator, Operator

Thank you. We'll take our next question from Scott Group with Wolfe Research. Please go ahead.

Scott Group, Analyst

Hey, thanks. Good afternoon, everyone. Jamie, can you provide insights into the fourth quarter EBITDA increase, which is a noticeable improvement from Q3? It's challenging to determine what normal seasonality looks like for this business. Is this consistent with typical seasonality? Are we seeing synergies improving? Or is there an increase in volume or data? What factors are contributing to the forecasted Q4 EBITDA?

Jamie Pierson, Chief Financial Officer

Yes, it's just normal seasonality, Scott. You know this business as well as anybody else on this call, October is traditionally our best month. We're not forecasting anything what I would consider Herculean in the back half of November, December. It's just that seasonal push that we usually see in October and November. And I know you're twitching to ask the question about the how is October. We haven't even closed it, Scott. So, I can't even begin to speculate how it's shaping up. But for the fourth quarter, we all can do the math and see what the hill it is to climb. But there's nothing that is unique to the quarter that we're forecasting and looking at other than normal seasonality.

Scott Group, Analyst

Okay, that's helpful. And then, Jamie, it looks like depreciation went from $49 million in the second quarter to $26 million in the third quarter. Just explain that, how do we think about depreciation going forward? And then on the cash flow side, looks like a decent working capital tailwind in the third quarter. How should we think about the sustainability of this free cash inflection we just got in Q3?

Jamie Pierson, Chief Financial Officer

Yes. So, on the D&A, I think you're around $37 million, probably on a more normalized basis. There's still so much noise, Scott, going through there from the goodwill impairment from the Omni acquisition, there is another true-up even this quarter, you'll see it once you get the chance to dig into the numbers. But I'd say $37 million is a normalized number, plus/minus because I know there's been a lot of volatility to ask, I'm asking the exact same question. And then on the working capital, this is one of those things, Scott, that is what we should have always been doing is actively and professionally managing our balance sheet. So, you'll see the improvement in cash from AR. You'll see the improvement from cash in AP. Obviously, you know since that came this quarter, we're going to have to hold the line next year. But that's one thing that I'm confident in our ability to do is, again, as opposed to just accepting the balance sheet as it comes at we're actively managing it for the first time in probably many years.

Scott Group, Analyst

So, is there more to go there? That could be an incremental source of cash?

Jamie Pierson, Chief Financial Officer

There is, Scott. But I wouldn't say that we would be a repeat of the third quarter. The gains were here on out are going to be a hard fought in a Pete Rose way singles, legging it out every step of the way. Every day of AR is $7 million in cash. I'm not done in terms of, I guess, treating our money like it's our own on those two particular fronts. But again, I'm not anticipating a repeat either the third quarter. The gains from here are going to be much more de minimis than what we saw this quarter.

Scott Group, Analyst

Thank you guys.

Operator, Operator

Thank you. We'll take our next question from Bascome Majors with Susquehanna. Please go ahead.

Bascome Majors, Analyst

Thanks for taking my questions. You talked about having a bit of room on the covenant with respect to EBITDA. I think you said $32 million cushion. Is that at the current rate of the leverage ratio? Or is that assuming the reduction you see in 4Q? And how do you feel about your cushion as that accordion starts to get a little bit tighter into next year and the ratio comes down? Thank you.

Jamie Pierson, Chief Financial Officer

Yes, the cushion is based on the last twelve months as of the end of this quarter. This is not a projection, guidance, or forecast; it reflects the status at the end of the third quarter. Regarding the step down, I want to emphasize that we are closely monitoring our covenants. My background gives me a unique perspective in this area, and if needed, we will look for ways to proactively maintain flexibility. We must ensure we have the headroom to navigate the current macro environment and the soft freight market, while also transforming the company. As Shawn mentioned, we are heading in the right direction with the right team and plan, and now it's about execution. Since I started five months ago, I implemented a rolling twelve-month forecasting process, which enhances my confidence in our forecasting every month. While there's still work to be done, we are significantly better than we were five months ago. To clarify, I review our performance, covenants, and compliance every thirty days. Currently, we are in compliance, have the cushion, and we plan to remain compliant.

Bascome Majors, Analyst

Thank you for that Jamie. Just one follow-up, maybe extending Scott's question from earlier, just with not a ton of information on the mix of business at Omni seasonality. Can you help us understand a little better the mix between maybe traditional ocean and air, international freight and customs and value-added services? Just thinking about cyclical exposures into next year and making our own views about the opportunities and risks there? Thank you.

Jamie Pierson, Chief Financial Officer

Yes. So, the mix of business, best owned is wide. As you know, Omni was a collection of 12 companies providing different services across the logistics spectrum, whether it be forwarding, whether we brokerage, ocean, air, ground, warehouse, value-added services, we have customs brokerage. So, it's hard to pin Omni to any one particular set of KPIs, which is why it's so important that as we stand this company on its side and moving into the first quarter of 2025, we intend to actually change the reporting structure so that we can answer that very question. So, we'll stand it on its side. We're still, I guess, exploring what the final segments will be, but it will be something more traditional, Bascome, that is in a ground basis, air, ocean, warehouse, customer brokerage logistics. Those last two or three, we might add into other category. But the mix of business in Omni is across the entire spectrum of the logistics space.

Operator, Operator

And we will take our next question from Christopher Kuhn with Benchmark Company. Please go ahead.

Christopher Kuhn, Analyst

Yes, hi. Good afternoon. Thanks for taking my question. Shawn last quarter, you talked a little bit about the change in the strategy for the legacy forward customers, maybe the attrition there. Can you talk about some of the trends you saw in the quarter for those customers and some of them that left the network, have they come all back?

Shawn Stewart, Chief Executive Officer

Yes, we've invested significant effort in understanding the concerns of freight forwarders and 3PLs, particularly their lack of confidence and trust. I adopted a listening approach to help them align with our perspective, and I believe we achieved strong alignment with our existing Forward Air customers. Consequently, we observed a notable return of trust and volume. The real issue on a year-over-year basis relates more to their overall volume being down in the current market rather than just their confidence. There's a lot of confidence moving forward, and we had several strategy sessions in Q3 regarding new opportunities, focusing on enhancing our services and potentially adjusting cut times in specific markets to accommodate more non-palletized freight for short hauls instead of long hauls. We are actively exploring additional opportunities that suit both their needs and ours without straying too far from our core operations. Overall, I am satisfied with our current position, but I hope to see continued work on building confidence and trust in our relationship going forward.

Christopher Kuhn, Analyst

That's great. Thanks. And then just as you change the strategy in the Expedited LTL business, I know you talked about the revenue per hundredweight ex-fuel. How should we think about the weight and the revenue per shipment up ex-fuel, those were both actually up year-on-year? So, how should we think about those going forward as you shift the status there?

Shawn Stewart, Chief Executive Officer

Yes, I think you'll continue to see that same trend. Obviously, I don't know in direct how much the change in what I'm calling right now, I'll call to action on this class-based rate, mainly does our rate-based tariff. So, like I said earlier, we will continue with class, but we won't continue with those reduced rates. So, I don't know what impact that will have in the mix on that weight per shipment overall, but I'm thinking it will continue to go up actually. So, I don't think that particular strategy will have a negative impact there.

Operator, Operator

Thank you. We'll take a follow-up from Scott Group with Wolfe Research. Please go ahead.

Scott Group, Analyst

Hey guys, thanks for the follow-up. Just any color you can give on the monthly tonnage trends, and I know October books aren't closed, but just an update on October tonnage?

Jamie Pierson, Chief Financial Officer

Yes, Scott, we don't give intra-quarter guidance. So, we haven't even closed the books yet. So, October is going to be an important month for us. I think for everybody in the space given what we're coming out of a pretty challenging exogenous market and combine that with a $2.5 billion merger and we got an even more challenging crystal ball. So, we're working through it as best we can, and we'll be back to you soon with the results.

Scott Group, Analyst

And what about just the trends throughout Q3, though, in terms of the monthly tonnage?

Jamie Pierson, Chief Financial Officer

Yes, we don't give end-of-quarter guidance. And right now, we're focused on would say differently, Scott. We still don't give inter-quarter guidance. And I would say what we're focused on is on completing the integration. We're going to start the transformation and start prioritizing and piping that shift in the product and the reporting from the legal entities to the product and service base. We'll revisit the guidance in the future, but not until we get those three more important things address.

Scott Group, Analyst

Okay, all right. Thank you guys.

Operator, Operator

Thank you. And there are no further questions at this time. I'll turn the call back to Mr. Shawn for any closing remarks.

Shawn Stewart, Chief Executive Officer

All right. Thank you. So, listen, I want to personally thank everyone for joining the call today, and I look forward to getting back on the phone with everyone after the end of the year and updating you on the transformational activities that are going to take place. So, until then, I want to wish each and every one of you a blessed holiday season and a happy new year and look forward to talking to you next year. Thank you.

Operator, Operator

Thank you. And this concludes Forward Air's third quarter 2024 earnings conference call. Please disconnect your lines at this time and have a wonderful evening.