8-K

INDEPENDENT BANK CORP /MI/ (IBCP)

8-K 2020-01-23 For: 2020-01-23
View Original
Added on April 04, 2026

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report: January 23, 2020

INDEPENDENT BANK CORPORATION

(Exact name of registrant as specified in its charter)

Michigan 0-7818 38-2032782
(State or other jurisdiction of incorporation) (Commission File Number) (IRS Employer Identification No.)
4200 East Beltline<br><br> <br>Grand Rapids, Michigan 49525
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(Address of principal executive office) (Zip Code)

Registrant’s telephone number,

including area code:

(616) 527-5820

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
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Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
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Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
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Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading symbol(s) Name of each exchange on which registered
Common stock, no par value IBCP NASDAQ Global Select Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐



Item 2.02. Results of Operations and Financial Condition

On January 23, 2020, Independent Bank Corporation issued a press release announcing its financial results for the quarter ended December 31, 2019.  A copy of the press release is attached as Exhibit 99.1.  Attached Exhibit 99.2 contains supplemental data to that press release and attached Exhibit 99.3 contains a slide presentation for our earnings conference call.

The information in this Form 8-K and the attached Exhibits shall not be deemed filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing.

Item 9.01. Financial Statements and Exhibits
Exhibits.
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99.1 Press release dated January 23, 2020.
99.2 Supplemental data to the Registrant’s press release dated January 23, 2020.
99.3 Earnings conference call presentation.

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

INDEPENDENT BANK CORPORATION
(Registrant)
Date January 23, 2020 By s/Robert N. Shuster
Robert N. Shuster, Principal Financial Officer

2



Exhibit 99.1

News Release

Independent Bank Corporation

4200 East Beltline

Grand Rapids, MI 49525

616.527.5820

For Release: Immediately
Contact: William B. Kessel, President and CEO, 616.447.3933
Robert N. Shuster, retiring Chief Financial Officer, 616.522.1765
Stephen A. Erickson, incoming Chief Financial Officer, 616.447.3914

INDEPENDENT BANK CORPORATION REPORTS

2019 FOURTH QUARTER AND FULL YEAR RESULTS

GRAND RAPIDS, Mich., Jan. 23, 2020 - Independent Bank Corporation (NASDAQ: IBCP) reported fourth quarter 2019 net income of $13.9 million, or $0.61 per diluted share, versus net income of $9.9 million, or $0.41 per diluted share, in the prior-year period.  For the year ended Dec. 31, 2019, the Company reported net income of $46.4 million, or $2.00 per diluted share.  This compares to net income of $39.8 million, or $1.68 per diluted share, in 2018.  The increase in 2019 fourth quarter earnings as compared to 2018, primarily reflects an increase in non-interest income and a decrease in the provision for loan losses that was partially offset by increases in non-interest expense and income tax expense. The increase in full year 2019 earnings as compared to 2018, primarily reflects increases in net interest income and non-interest income as well as a decrease in the provision for loan losses that were partially offset by increases in non-interest expense and income tax expense.

Significant items impacting comparable fourth quarter and full year 2019 and 2018 results include the following:

A change in the fair value due to price of capitalized mortgage loan servicing rights (the “MSR Change”) of a positive $0.6 million ($0.02 per diluted share, after taxes) and a negative $6.4 million ($0.22 per diluted share, after<br> taxes) for the fourth quarter and year ended Dec. 31, 2019, respectively, as compared to a negative MSR Change of $2.4 million ($0.08 per diluted share, after taxes) and a positive MSR change of $0.2 million ($0.01 per diluted share,<br> after taxes) for the fourth quarter and year ended Dec. 31, 2018, respectively.
A reduction in non-interest expense of $0.4 million ($0.01 per diluted share, after taxes) and $0.8 million ($0.03 per diluted share, after taxes) for the fourth quarter and year ended Dec. 31, 2019, respectively, related to the<br> Company’s use of its Federal Deposit Insurance Corporation (“FDIC”) Small Bank Assessment Credit (the “Assessment Credit”).  The Company will not have any remaining Assessment Credit to apply against 2020 FDIC deposit insurance expense.
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The acquisition of TCSB Bancorp, Inc. (“TCSB”), and its subsidiary, Traverse City State Bank, on Apr. 1, 2018 (referred to as the “Merger” or “TCSB Acquisition”) and the associated data processing systems conversions in June 2018. <br> The total assets, loans and deposits acquired in the Merger were approximately $342.8 million, $295.8 million (including $1.3 million of loans held for sale) and $287.7 million, respectively.
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Merger related expenses of $0.1 million ($0.004 per diluted share, after taxes) and $3.5 million ($0.115 per diluted share, after taxes) for the fourth quarter and year ended Dec. 31, 2018, respectively.
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1


The fourth quarter of 2019 was highlighted by:

Annualized return on average assets and return on average equity of 1.56% and 15.92%, respectively (these ratios decrease to 1.47% and 14.97%, respectively, when excluding the after tax impact of the MSR Change and the Assessment<br> Credit);
39.7% and 48.8% increases in net income and diluted earnings per share respectively, over the prior year.
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Growth in net gains on mortgage loans of $4.4 million, or 215.3%, compared to the year ago quarter.
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Payment of an 18 cent per share dividend on Nov. 15, 2019.
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The Company’s full year 2019 results were highlighted by:

Return on average assets and return on average equity of 1.35% and 13.63%, respectively (these ratios increase to 1.48% and 14.94%, respectively, when excluding the after tax impact of the MSR Change and the Assessment Credit);
16.6% and 19.0% increases in net income and diluted earnings per share, respectively, over the prior year.
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Growth in net interest income of $9.3 million, or 8.2%.
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Total portfolio loan growth of $142.5 million, or 5.5%.
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Mortgage loan origination volume topping $1 billion for only the second time in the Company’s history.
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A $204.3 million, or 7.7%, increase in total deposits, excluding brokered deposits.
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A 9.1% increase in tangible book value per share to $14.08 at Dec. 31, 2019.
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William B. (“Brad”) Kessel, the President and Chief Executive Officer of Independent Bank Corporation, commented:  “We are very pleased with our fourth quarter and full year 2019 results. This performance reflects strong mortgage banking revenues, generally favorable asset quality metrics, and continued loan growth. Excluding the after-tax impacts of the MSR Changes, Assessment Credit and the Merger related expenses, net income and diluted earnings per share increased by 9.5% and 16.3%, respectively, in the fourth quarter of 2019 as compared to the prior year.  As we look ahead to 2020 and beyond, we will continue to focus on our key strategic initiatives, including: growth, process improvement, and effective risk management. Reflecting our success and our optimism about the future, we recently announced an 11% increase in our quarterly common stock cash dividend to 20 cents per share, to be paid on Feb. 14, 2020.”

Operating Results

The Company’s net interest income totaled $30.7 million during the fourth quarter of 2019, an increase of $0.04 million, or 0.1% from the year-ago period, and a decrease of $0.2 million, or 0.5%, from the third quarter of 2019. The Company’s tax equivalent net interest income as a percent of average interest-earning assets (the “net interest margin”) was 3.70% during the fourth quarter of 2019, compared to 3.93% in the year-ago quarter and 3.76% in the third quarter of 2019. The year-over-year quarterly increase in net interest income is due to an increase in average interest-earning assets that was partially offset by a decline in the net interest margin.  Average interest-earning assets were $3.32 billion in the fourth quarter of 2019 compared to $3.12 billion in the year-ago quarter and $3.29 billion in the third quarter of 2019.

For the full-year of 2019, net interest income totaled $122.6 million, an increase of $9.3 million, or 8.2% from 2018.  This increase is due to an increase in average interest-earning assets that was partially offset by a decline in the net interest margin. The Company’s net interest margin for all of 2019 declined to 3.80% compared to 3.88% in 2018.  Full year 2019 and 2018 interest income on loans includes $1.5 million and $1.7 million, respectively, of accretion of the discount recorded on the TCSB loans acquired in the Merger.  Average interest-earning assets totaled $3.24 billion in 2019 compared to $2.94 billion in 2018.

The decline in the net interest margin in 2019 as compared to 2018 primarily reflects the impact of lower market interest rates and a flattening of the yield curve.

Non-interest income totaled $15.6 million and $47.7 million, respectively, for the fourth quarter and full year of 2019, compared to $9.0 million and $44.8 million in the respective comparable year ago periods.  These variances were primarily due to changes in mortgage banking related revenues (net gains on mortgage loans and mortgage loan servicing, net), as described below.

Net gains on mortgage loans were $6.4 million in the fourth quarter of 2019, compared to $2.0 million in the year-ago quarter.  For the full year of 2019, net gains on mortgage loans totaled $20.0 million compared to $10.6 million in 2018. These increases were primarily due to higher mortgage loan origination and sales volumes in 2019 reflecting lower market interest rates, which have increased mortgage loan refinance activity.

2


Mortgage loan servicing, net, generated income of $1.3 million and a loss of $1.5 million in the fourth quarters of 2019 and 2018, respectively. For all of 2019, mortgage loan servicing, net, generated a loss of $3.3 million as compared to income of $3.2 million in 2018. This activity is summarized in the following table:

Three Months Ended Year Ended
12/31/2019 12/31/2018 12/31/2019 12/31/2018
Mortgage loan servicing: (Dollars in thousands)
Revenue, net $ 1,622 $ 1,506 $ 6,196 $ 5,480
Fair value change due to price 628 (2,395 ) (6,408 ) 191
Fair value change due to pay-downs (902 ) (622 ) (3,124 ) (2,514 )
Total $ 1,348 $ (1,511 ) $ (3,336 ) $ 3,157

Capitalized mortgage loan servicing rights totaled $19.2 million at Dec. 31, 2019 compared to $21.4 million at Dec. 31, 2018.  As of Dec. 31, 2019, the Company serviced approximately $2.58 billion in mortgage loans for others on which servicing rights have been capitalized.

Non-interest expenses totaled $29.3 million in the fourth quarter of 2019, compared to $26.8 million in the year-ago period.  For the full year of 2019, non-interest expenses totaled $111.7 million versus $107.5 million in 2018.  These year-over-year increases in non-interest expense are primarily due to higher compensation, health insurance, data processing and interchange costs as well as lower net gains on other real estate and repossessed assets.  In particular, the fourth quarter 2019 increase in compensation and employee benefits as compared to 2018, in part reflects the Company’s strong financial performance that resulted in an increase in the year-end accrual for incentive compensation.

The Company recorded an income tax expense of $3.3 million and $11.3 million in the fourth quarter and full-year of 2019, respectively.  This compares to an income tax expense of $2.3 million and $9.3 million in the fourth quarter and full-year of 2018, respectively. The increase in income tax expense is primarily due to higher pre-tax earnings in 2019.

Asset Quality

Commenting on asset quality, President and CEO Kessel added:  “Non-performing loans and assets as well as loan net charge-offs remain at low levels.  In addition, thirty- to eighty-nine day delinquency rates at Dec. 31, 2019 were 0.02% for commercial loans and 0.45% for mortgage and consumer loans.  These early stage delinquency rates continue to be well-managed.”

A breakdown of non-performing loans^(1)^ by loan type is as follows:

Loan Type 12/31/2019 12/31/2018 12/31/2017
(Dollars in thousands)
Commercial $ 1,377 $ 2,220 $ 646
Consumer/installment 805 781 543
Mortgage 7,996 6,033 6,995
Total non-accrual loans 10,178 9,034 8,184
Less – government guaranteed loans 646 460 255
Total non-performing loans $ 9,532 $ 8,574 $ 7,929
Ratio of non-performing loans to total portfolio loans 0.35 % 0.33 % 0.39 %
Ratio of non-performing assets to total assets 0.32 % 0.29 % 0.34 %
Ratio of the allowance for loan losses to non-performing loans 274.32 % 290.27 % 284.87 %
(1) Excludes loans that are classified as “troubled debt restructured” that are still performing.
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Non-performing loans increased $1.0 million from Dec. 31, 2018.  This increase principally reflects an increase in non-performing mortgage loans  partially offset by a decrease in non-performing commercial loans due primarily to pay-downs and transfers to other real estate.  Other real estate and repossessed assets totaled $1.9 million at Dec. 31, 2019, compared to $1.3 million at Dec. 31, 2018.  This increase is primarily due to the addition of a $0.6 million commercial office building located in Grand Rapids during the second quarter of 2019.

The provision for loan losses was a credit of $0.2 million and an expense of $0.6 million in the fourth quarters of 2019 and 2018, respectively.  The provision for loan losses was an expense of $0.8 million and $1.5 million for all of 2019 and 2018, respectively.  The level of the provision for loan losses in each period reflects the Company’s overall assessment of the allowance for loan losses, taking into consideration factors such as loan mix, levels of non-performing and classified loans, and loan net charge-offs.  The Company recorded loan net recoveries of $0.2 million and net charge offs of $0.1 million in the fourth quarters of 2019 and 2018, respectively.  For all of 2019 and 2018, the Company recorded loan net recoveries of $0.4 million and $0.8 million, respectively.  At Dec. 31, 2019, the allowance for loan losses totaled $26.1 million, or 0.96% of portfolio loans (1.01% when excluding the remaining TCSB acquired loan balances), compared to $24.9 million, or 0.96% of portfolio loans, at Dec. 31, 2018.

3


Balance Sheet, Liquidity and Capital

Total assets were $3.56 billion at Dec. 31, 2019, an increase of $211.4 million from Dec. 31, 2018, primarily reflecting growth in securities available for sale and loans.  Loans, excluding loans held for sale, were $2.73 billion at Dec. 31, 2019, compared to $2.58 billion at Dec. 31, 2018.

Deposits totaled $3.04 billion at Dec. 31, 2019, an increase of $123.3 million from Dec. 31, 2018.  The increase in deposits is primarily due to growth in reciprocal deposits that was partially offset by a decline in brokered time deposits.

Cash and cash equivalents totaled $65.3 million at Dec. 31, 2019, versus $70.2 million at Dec. 31, 2018. Securities available for sale totaled $518.4 million at Dec. 31, 2019, compared to $427.9 million at Dec. 31, 2018.

Total shareholders’ equity was $350.2 million at Dec. 31, 2019, or 9.82% of total assets.  Tangible common equity totaled $316.5 million at Dec. 31, 2019, or $14.08 per share.  The Company’s wholly owned subsidiary, Independent Bank, remains significantly above “well capitalized” for regulatory purposes with the following ratios:

Regulatory Capital Ratios 12/31/2019 12/31/2018 Well<br><br> <br>Capitalized<br><br> <br>Minimum
Tier 1 capital to average total assets 9.49 % 9.44 % 5.00 %
Tier 1 common equity  to risk-weighted assets 11.96 % 11.94 % 6.50 %
Tier 1 capital to risk-weighted assets 11.96 % 11.94 % 8.00 %
Total capital to risk-weighted assets 12.96 % 12.94 % 10.00 %

Share Repurchase Plan

On Dec. 17, 2019, the Board of Directors of the Company authorized the 2020 share repurchase plan.  Under the terms of the 2020 share repurchase plan, the Company is authorized to buy back up to 1,120,000 shares, or approximately 5%, of its outstanding common stock.    The repurchase plan commenced on Jan. 1, 2020 and, subject to the Board’s authority to amend or suspend the plan, and will last through Dec. 31, 2020.

During the 2019, the Company repurchased 1,204,688 shares at a weighted average purchase price of $21.82 per share (no shares were repurchased in the fourth quarter of 2019).

The Company intends to accomplish the 2020 repurchases through open market transactions, though the Company could execute repurchases through other means, such as privately negotiated transactions.  The timing and amount of any share repurchases will depend on a variety of factors, including, among others, securities law restrictions, the trading price of the Company’s common stock, other regulatory requirements, potential alternative uses for capital, and the Company’s financial performance. The repurchase program does not obligate the Company to acquire any particular amount of common stock, and it may be modified or suspended at any time at the Company’s discretion. The Company expects to fund any repurchases from cash on hand.

Earnings Conference Call

Brad Kessel, President and CEO, Rob Shuster, retiring CFO and Steve Erickson, incoming CFO, will review the quarterly and full-year results in a conference call for investors and analysts beginning at 11:00 am ET on Thursday, Jan. 23, 2020.

To participate in the live conference call, please dial 1-866-200-8394. Also the conference call will be accessible through an audio webcast with user-controlled slides at the following event site/URL:  https://services.choruscall.com/links/ibcp200123.html.

A playback of the call can be accessed by dialing 1-877-344-7529 (Conference ID # 10137087). The replay will be available through Jan. 30, 2020.

About Independent Bank Corporation

Independent Bank Corporation (NASDAQ: IBCP) is a Michigan-based bank holding company with total assets of approximately $3.6 billion.  Founded as First National Bank of Ionia in 1864, Independent Bank Corporation operates a branch network across Michigan’s Lower Peninsula through one state-chartered bank subsidiary.  This subsidiary (Independent Bank) provides a full range of financial services, including commercial banking, mortgage lending, investments and insurance.  Independent Bank Corporation is committed to providing exceptional personal service and value to its customers, stockholders and the communities it serves.

For more information, please visit our Web site at:  IndependentBank.com.

4


Forward-Looking Statements

This release may contain “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Any statements that are not historical facts, including statements about our expectations, beliefs, plans, strategies, predictions, forecasts, objectives, or assumptions of future events or performance, may be forward-looking. These statements are often, but not always, made through the use of words or phrases such as “anticipates,” “believes,” “expects,” “can,” “could,” “may,” “predicts,” “potential,” “opportunity,” “should,” “will,” “estimate,” “plans,” “projects,” “continuing,” “ongoing,” “expects,” “seeks,” “intends” and similar words or phrases. Accordingly, these statements involve estimates, known and unknown risks, assumptions, and uncertainties that could cause actual strategies, actions, or results to differ materially from those expressed in them, and are not guarantees  of timing, future results, events, or performance. Because forward-looking statements are necessarily only estimates of future strategies, actions, or results, based on management’s current expectations, assumptions, and estimates on the date hereof, there can be no assurance that actual strategies, actions or results will not differ materially from expectations. Therefore, readers are cautioned not to place undue reliance on such statements.  Factors that could cause or contribute to such differences are changes in general economic, political or industry conditions; changes in monetary and fiscal policies, including the interest rate policies of the Federal Reserve Board; volatility and disruptions in capital and credit markets; the interdependence of financial service companies; changes in regulation or oversight; unfavorable developments concerning credit quality; any future acquisitions or divestitures; the effects of more stringent capital or liquidity requirements; declines or other changes in the businesses or industries of Independent Bank Corporation’s customers; the implementation of Independent Bank Corporation’s strategies and business models; Independent Bank Corporation’s ability to utilize technology to efficiently and effectively develop, market and deliver new products and services; operational difficulties, failure of technology infrastructure or information security incidents; changes in the financial markets, including fluctuations in interest rates and their impact on deposit pricing; competitive product and pricing pressures among financial institutions within Independent Bank Corporation’s markets; changes in customer behavior; management’s ability to maintain and expand customer relationships; management’s ability to retain key officers and employees; the impact of legal and regulatory proceedings or determinations; the effectiveness of methods of reducing risk exposures; the effects of terrorist activities and other hostilities; the effects of catastrophic events; changes in accounting standards and the critical nature of Independent Bank Corporation’s accounting policies.

Certain risks and important factors that could affect Independent Bank Corporation’s future results are identified in its Annual Report on Form 10-K for the year ended December 31, 2018 and other reports filed with the SEC, including among other things under the heading “Risk Factors” in such Annual Report on Form 10-K. Any forward-looking statement speaks only as of the date on which it is made, and Independent Bank Corporation undertakes no obligation to update any forward-looking statement, whether to reflect events or circumstances, after the date on which the statement is made, to reflect new information or the occurrence of unanticipated events, or otherwise.

5


INDEPENDENT BANK CORPORATION AND SUBSIDIARIES

Consolidated Statements of Financial Condition

December 31,
2019 2018
(unaudited)
(In thousands, except share<br><br> <br>amounts)
Assets
Cash and due from banks $ 53,295 $ 23,350
Interest bearing deposits 12,009 46,894
Cash and Cash Equivalents 65,304 70,244
Interest bearing deposits - time 350 595
Equity securities at fair value - 393
Securities available for sale 518,400 427,926
Federal Home Loan Bank and Federal Reserve Bank stock, at cost 18,359 18,359
Loans held for sale, carried at fair value 69,800 44,753
Loans held for sale, carried at lower of cost or fair value - 41,471
Loans
Commercial 1,166,695 1,144,481
Mortgage 1,098,911 1,042,890
Installment 459,417 395,149
Total Loans 2,725,023 2,582,520
Allowance for loan losses (26,148 ) (24,888 )
Net Loans 2,698,875 2,557,632
Other real estate and repossessed assets 1,865 1,299
Property and equipment, net 38,411 38,777
Bank-owned life insurance 55,710 55,068
Deferred tax assets, net 2,072 5,779
Capitalized mortgage loan servicing rights 19,171 21,400
Other intangibles 5,326 6,415
Goodwill 28,300 28,300
Accrued income and other assets 42,751 34,870
Total Assets $ 3,564,694 $ 3,353,281
Liabilities and Shareholders’ Equity
Deposits
Non-interest bearing $ 852,076 $ 879,549
Savings and interest-bearing checking 1,186,745 1,194,865
Reciprocal 431,027 182,072
Time 376,877 385,981
Brokered time 190,002 270,961
Total Deposits 3,036,727 2,913,428
Other borrowings 88,646 25,700
Subordinated debentures 39,456 39,388
Accrued expenses and other liabilities 49,696 35,771
Total Liabilities 3,214,525 3,014,287
Shareholders’ Equity
Preferred stock, no par value, 200,000 shares authorized; none issued or outstanding - -
Common stock, no par value, 500,000,000 shares authorized; issued and outstanding: 22,481,643 shares at December 31, 2019 and 23,579,725 shares at December 31, 2018 352,344 377,372
Retained earnings (accumulated deficit) 1,611 (28,270 )
Accumulated other comprehensive loss (3,786 ) (10,108 )
Total Shareholders’ Equity 350,169 338,994
Total Liabilities and Shareholders’ Equity $ 3,564,694 $ 3,353,281

6


INDEPENDENT BANK CORPORATION AND SUBSIDIARIES

Consolidated Statements of Operations

Three Months Ended Twelve Months Ended
December 31, September 30, December 31, December 31,
2019 2019 2018 2019 2018
(unaudited)
Interest Income (In thousands, except per share amounts)
Interest and fees on loans $ 33,140 $ 34,226 $ 32,838 $ 133,883 $ 116,865
Interest on securities
Taxable 3,031 2,771 2,782 11,842 10,874
Tax-exempt 325 319 408 1,342 1,743
Other investments 412 495 393 1,861 1,291
Total Interest Income 36,908 37,811 36,421 148,928 130,773
Interest Expense
Deposits 5,487 6,236 5,006 23,425 14,478
Other borrowings and subordinated debentures 711 703 746 2,922 3,013
Total Interest Expense 6,198 6,939 5,752 26,347 17,491
Net Interest Income 30,710 30,872 30,669 122,581 113,282
Provision for loan losses (221 ) (271 ) 591 824 1,503
Net Interest Income After Provision for Loan Losses 30,931 31,143 30,078 121,757 111,779
Non-interest Income
Service charges on deposit accounts 2,885 2,883 3,092 11,208 12,258
Interchange income 2,553 2,785 2,669 10,297 9,905
Net gains on assets
Mortgage loans 6,388 5,677 2,026 19,978 10,597
Securities 3 - 209 307 138
Mortgage loan servicing, net 1,348 (1,562 ) (1,511 ) (3,336 ) 3,157
Other 2,420 2,492 2,466 9,282 8,760
Total Non-interest Income 15,597 12,275 8,951 47,736 44,815
Non-interest Expense
Compensation and employee benefits 18,546 16,673 15,572 67,501 62,078
Occupancy, net 2,216 2,161 2,245 9,013 8,912
Data processing 2,308 2,282 2,082 8,905 8,262
Furniture, fixtures and equipment 1,055 1,023 1,051 4,113 4,080
Interchange expense 883 891 728 3,215 2,702
Communications 728 733 737 2,947 2,848
Loan and collection 709 714 782 2,685 2,682
Advertising 515 636 577 2,450 2,155
Legal and professional 533 541 528 1,814 1,839
FDIC deposit insurance (38 ) 13 331 685 1,081
Credit card and bank service fees 111 100 104 411 414
Net (gains) losses on other real estate and repossessed assets (63 ) 52 (53 ) (90 ) (672 )
Merger related expenses - - 111 - 3,465
Other 1,800 2,029 2,030 8,084 7,615
Total Non-interest Expense 29,303 27,848 26,825 111,733 107,461
Income Before Income Tax 17,225 15,570 12,204 57,760 49,133
Income tax expense 3,346 3,125 2,268 11,325 9,294
Net Income $ 13,879 $ 12,445 $ 9,936 $ 46,435 $ 39,839
Net Income Per Common Share
Basic $ 0.62 $ 0.55 $ 0.41 $ 2.03 $ 1.70
Diluted $ 0.61 $ 0.55 $ 0.41 $ 2.00 $ 1.68

7


INDEPENDENT BANK CORPORATION AND SUBSIDIARIES

Selected Financial Data

December 31,<br><br> <br>2019 September 30,<br><br> <br>2019 June 30,<br><br> <br>2019 March 31,<br><br> <br>2019 December 31,<br><br> <br>2018
(unaudited)
(Dollars in thousands except per share data)
Three Months Ended
Net interest income $ 30,710 $ 30,872 $ 30,756 $ 30,243 $ 30,669
Provision for loan losses (221 ) (271 ) 652 664 591
Non-interest income 15,597 12,275 9,905 9,959 8,951
Non-interest expense 29,303 27,848 26,592 27,990 26,825
Income before income tax 17,225 15,570 13,417 11,548 12,204
Income tax expense 3,346 3,125 2,687 2,167 2,268
Net income $ 13,879 $ 12,445 $ 10,730 $ 9,381 $ 9,936
Basic earnings per share $ 0.62 $ 0.55 $ 0.47 $ 0.40 $ 0.41
Diluted earnings per share 0.61 0.55 0.46 0.39 0.41
Cash dividend per share 0.18 0.18 0.18 0.18 0.15
Average shares outstanding 22,481,551 22,486,041 23,035,526 23,588,313 23,988,810
Average diluted shares outstanding 22,776,908 22,769,572 23,313,346 23,884,744 24,339,782
Performance Ratios
Return on average assets 1.56 % 1.42 % 1.27 % 1.13 % 1.18 %
Return on average common equity 15.92 14.64 12.72 11.14 11.43
Efficiency ratio ^(1)^ 62.56 63.76 64.57 69.27 67.11
As a Percent of Average Interest-Earning Assets^(1)^
Interest income 4.44 % 4.60 % 4.73 % 4.70 % 4.66 %
Interest expense 0.74 0.84 0.86 0.82 0.73
Net interest income 3.70 3.76 3.87 3.88 3.93
Average Balances
Loans $ 2,776,037 $ 2,786,544 $ 2,699,648 $ 2,621,871 $ 2,627,614
Securities available for sale 488,016 423,255 441,523 446,734 433,903
Total earning assets 3,320,828 3,285,081 3,191,264 3,152,177 3,121,640
Total assets 3,529,744 3,483,296 3,388,398 3,357,003 3,327,002
Deposits 3,040,099 3,023,334 2,929,885 2,909,096 2,873,889
Interest bearing liabilities 2,251,928 2,219,133 2,155,660 2,115,549 2,058,720
Shareholders’ equity 345,910 337,162 338,254 341,592 344,779
End of Period
Capital
Tangible common equity ratio 8.96 % 8.71 % 8.72 % 9.26 % 9.17 %
Average equity to average assets 9.80 9.68 9.98 10.18 10.36
Tangible common equity per share of common stock $ 14.08 $ 13.63 $ 13.19 $ 13.17 $ 12.90
Total shares outstanding 22,481,643 22,480,748 22,498,776 23,560,179 23,579,725
Selected Balances
Loans $ 2,725,023 $ 2,722,446 $ 2,706,526 $ 2,618,795 $ 2,582,520
Securities available for sale 518,400 439,592 430,305 461,531 427,926
Total earning assets 3,343,941 3,348,631 3,239,247 3,180,655 3,162,911
Total assets 3,564,694 3,550,837 3,438,302 3,383,606 3,353,281
Deposits 3,036,727 3,052,312 2,978,885 2,934,225 2,913,428
Interest bearing liabilities 2,312,753 2,272,587 2,194,970 2,141,083 2,098,967
Shareholders’ equity 350,169 340,245 330,846 344,726 338,994
(1) Presented on a fully tax equivalent basis assuming a marginal tax rate of 21%.
--- ---

8


Reconciliation of Non-GAAP Financial Measures

Independent Bank Corporation

Independent Bank Corporation believes non-GAAP measures are meaningful because they reflect adjustments commonly made by management, investors, regulators and analysts to evaluate the adequacy of common equity and performance trends.  Tangible common equity is used by the Company to measure the quality of capital.

Reconciliation of Non-GAAP Financial Measures
Three Months Ended<br><br> <br>December 31, Twelve Months Ended<br><br> <br>December 31,
2019 2018 2019 2018
(Dollars in thousands)
Net Interest Margin, Fully Taxable Equivalent (“FTE”)
Net interest income $ 30,710 $ 30,669 $ 122,581 $ 113,282
Add:  taxable equivalent adjustment 104 126 423 510
Net interest income - taxable equivalent $ 30,814 $ 30,795 $ 123,004 $ 113,792
Net interest margin (GAAP) ^(1)^ 3.68 % 3.91 % 3.79 % 3.85 %
Net interest margin (FTE) ^(1)^ 3.70 % 3.93 % 3.80 % 3.88 %
(1) Annualized for three months ended December 31, 2019 and 2018.
--- ---
Tangible Common Equity Ratio
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
December 31,<br><br> <br>2019 September 30,<br><br> <br>2019 June 30,<br><br> <br>2019 March 31,<br><br> <br>2019 December 31,<br><br> <br>2018
(Dollars in thousands)
Common shareholders’ equity $ 350,169 $ 340,245 $ 330,846 $ 344,726 $ 338,994
Less:
Goodwill 28,300 28,300 28,300 28,300 28,300
Other intangibles 5,326 5,598 5,870 6,143 6,415
Tangible common equity $ 316,543 $ 306,347 $ 296,676 $ 310,283 $ 304,279
Total assets $ 3,564,694 $ 3,550,837 $ 3,438,302 $ 3,383,606 $ 3,353,281
Less:
Goodwill 28,300 28,300 28,300 28,300 28,300
Other intangibles 5,326 5,598 5,870 6,143 6,415
Tangible assets $ 3,531,068 $ 3,516,939 $ 3,404,132 $ 3,349,163 $ 3,318,566
Common equity ratio 9.82 % 9.58 % 9.62 % 10.19 % 10.11 %
Tangible common equity ratio 8.96 % 8.71 % 8.72 % 9.26 % 9.17 %
Tangible Common Equity per Share of Common Stock:
Common shareholders’ equity $ 350,169 $ 340,245 $ 330,846 $ 344,726 $ 338,994
Tangible common equity $ 316,543 $ 306,347 $ 296,676 $ 310,283 $ 304,279
Shares of common stock outstanding (in thousands) 22,482 22,481 22,499 23,560 23,580
Common shareholders’ equity per share of common stock $ 15.58 $ 15.13 $ 14.70 $ 14.63 $ 14.38
Tangible common equity per share of common stock $ 14.08 $ 13.63 $ 13.19 $ 13.17 $ 12.90

The tangible common equity ratio removes the effect of goodwill and other intangible assets from capital and total assets.  Tangible common equity per share of common stock removes the effect of goodwill and other intangible assets from common shareholders’ equity per share of common stock.

9



Exhibit 99.2

INDEPENDENT BANK CORPORATION AND SUBSIDIARIES

Supplemental Data

Non-performing assets ^(1)^
December 31,<br><br> <br>2019 September 30,<br><br> <br>2019 June 30,<br><br> <br>2019 March 31,<br><br> <br>2019 December 31,<br><br> <br>2018
(Dollars in thousands)
Non-accrual loans $ 10,178 $ 7,124 $ 7,798 $ 8,849 $ 9,029
Loans 90 days or more past due and still accruing interest - - - - 5
Total non-accrual loans 10,178 7,124 7,798 8,849 9,034
Less:  Government guaranteed loans 646 475 436 617 460
Total non-performing loans 9,532 6,649 7,362 8,232 8,574
Other real estate and repossessed assets 1,865 1,789 1,990 1,338 1,299
Total non-performing assets $ 11,397 $ 8,438 $ 9,352 $ 9,570 $ 9,873
As a percent of Portfolio Loans
Non-performing loans 0.35 % 0.24 % 0.27 % 0.31 % 0.33 %
Allowance for loan losses 0.96 0.96 0.96 0.96 0.96
Non-performing assets to total assets 0.32 0.24 0.27 0.28 0.29
Allowance for loan losses as a percent of non-performing loans 274.32 393.26 351.85 306.78 290.27
^(1)^ Excludes loans classified as “trouble debt restructured” that are not past due.
--- ---
Troubled debt restructurings (“TDR”)
--- --- --- --- --- --- --- ---
December 31, 2019
Commercial Retail ^(1)^ Total
(In thousands)
Performing TDR’s $ 7,974 $ 39,601 $ 47,575
Non-performing TDR’s ^(2)^ 540 2,607 ^(3)^ 3,147
Total $ 8,514 $ 42,208 $ 50,722
December 31, 2018
--- --- --- --- --- --- --- ---
Commercial Retail ^(1)^ Total
(In thousands)
Performing TDR’s $ 6,460 $ 46,627 $ 53,087
Non-performing TDR’s ^(2)^ 74 2,884 ^(3)^ 2,958
Total $ 6,534 $ 49,511 $ 56,045
(1) Retail loans include mortgage and installment loan segments.
--- ---
(2) Included in non-performing assets table above.
--- ---
(3) Also includes loans on non-accrual at the time of modification until six payments are received on a timely basis.
--- ---

1


Allowance for loan losses
Twelve months ended<br><br> December 31,
2019 2018
Loans Unfunded<br><br> <br>Commitments Loans Unfunded<br><br> <br>Commitments
(Dollars in thousands)
Balance at beginning of period $ 24,888 $ 1,296 $ 22,587 $ 1,125
Additions (deductions)
Provision for loan losses 824 - 1,503 -
Recoveries credited to allowance 3,961 - 4,622 -
Loans charged against the allowance (3,525 ) - (3,824 ) -
Additions included in non-interest expense - 246 - 171
Balance at end of period $ 26,148 $ 1,542 $ 24,888 $ 1,296
Net loans charged against the allowance to average Portfolio Loans (0.02 )% (0.03 )%
Capitalization
--- --- --- --- --- --- ---
December 31,
2019 2018
(In thousands)
Subordinated debentures $ 39,456 $ 39,388
Amount not qualifying as regulatory capital (1,224 ) (1,224 )
Amount qualifying as regulatory capital 38,232 38,164
Shareholders’ equity
Common stock 352,344 377,372
Accumulated deficit 1,611 (28,270 )
Accumulated other comprehensive loss (3,786 ) (10,108 )
Total shareholders’ equity 350,169 338,994
Total capitalization $ 388,401 $ 377,158

2


Non-Interest Income
Three months ended Twelve months ended
December 31, September 30, December 31, December 31,
2019 2019 2018 2019 2018
(In thousands)
Service charges on deposit accounts $ 2,885 $ 2,883 $ 3,092 $ 11,208 $ 12,258
Interchange income 2,553 2,785 2,669 10,297 9,905
Net gains on assets
Mortgage loans 6,388 5,677 2,026 19,978 10,597
Securities 3 - 209 307 138
Mortgage loan servicing, net 1,348 (1,562 ) (1,511 ) (3,336 ) 3,157
Investment and insurance commissions 461 450 537 1,658 1,971
Bank owned life insurance 298 301 257 1,111 970
Other 1,661 1,741 1,672 6,513 5,819
Total non-interest income $ 15,597 $ 12,275 $ 8,951 $ 47,736 $ 44,815
Capitalized Mortgage Loan Servicing Rights
--- --- --- --- --- --- --- --- --- --- --- --- ---
Three months ended<br><br> December 31, Twelve months ended<br><br> December 31,
2019 2018 2019 2018
(In thousands)
Balance at beginning of period $ 16,906 $ 23,151 $ 21,400 $ 15,699
Servicing rights acquired - - - 3,047
Originated servicing rights capitalized 2,539 1,266 7,303 4,977
Change in fair value (274 ) (3,017 ) (9,532 ) (2,323 )
Balance at end of period $ 19,171 $ 21,400 $ 19,171 $ 21,400

3


Mortgage Loan Activity
Three months ended Twelve months ended
December 31, September 30, December 31, December 31,
2019 2019 2018 2019 2018
(Dollars in thousands)
Mortgage loans originated $ 302,520 $ 329,461 $ 190,328 $ 1,011,141 $ 807,408
Mortgage loans sold 248,691 204,058 121,426 738,910 491,798
Net gains on mortgage loans 6,388 5,677 2,026 19,978 10,597
Net gains as a percent of mortgage loans sold  (“Loan Sales Margin”) 2.57 % 2.78 % 1.67 % 2.70 % 2.15 %
Fair value adjustments included in the Loan Sales Margin (0.38 ) 0.22 (0.39 ) 0.22 (0.02 )
Non-Interest Expense
--- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Three months ended Twelve months ended
December 31, September 30, December 31, December 31,
2019 2019 2018 2019 2018
(In thousands)
Compensation $ 10,726 $ 10,327 $ 9,792 $ 41,719 $ 37,878
Performance-based compensation 4,336 3,214 2,704 12,066 11,942
Payroll taxes and employee benefits 3,484 3,132 3,076 13,716 12,258
Compensation and employee benefits 18,546 16,673 15,572 67,501 62,078
Occupancy, net 2,216 2,161 2,245 9,013 8,912
Data processing 2,308 2,282 2,082 8,905 8,262
Furniture, fixtures and equipment 1,055 1,023 1,051 4,113 4,080
Interchange expense 883 891 728 3,215 2,702
Communications 728 733 737 2,947 2,848
Loan and collection 709 714 782 2,685 2,682
Advertising 515 636 577 2,450 2,155
Legal and professional fees 533 541 528 1,814 1,839
Amortization of intangible assets 272 272 293 1,089 969
FDIC deposit insurance (38 ) 13 331 685 1,081
Supplies 164 163 173 638 689
Credit card and bank service fees 111 100 104 411 414
Costs (recoveries) related to unfunded lending commitments (95 ) 154 177 246 171
Provision for loss reimbursement on sold loans 50 33 (68 ) 229 10
Net (gains) losses on other real estate and repossessed assets (63 ) 52 (53 ) (90 ) (672 )
Merger related expenses - - 111 - 3,465
Other 1,409 1,407 1,455 5,882 5,776
Total non-interest expense $ 29,303 $ 27,848 $ 26,825 $ 111,733 $ 107,461

4


Average Balances and Tax Equivalent Rates
Three Months Ended<br><br> December 31,
2019 2018
Average<br><br> Balance Interest Rate ^(2)^ Average<br><br> Balance Interest Rate ^(2)^
(Dollars in thousands)
Assets
Taxable loans $ 2,767,857 $ 33,061 4.75 % $ 2,618,834 $ 32,753 4.98 %
Tax-exempt loans ^(1)^ 8,180 100 4.85 8,780 107 4.83
Taxable securities 437,087 3,031 2.77 373,988 2,782 2.98
Tax-exempt securities^(1)^ 50,929 408 3.20 59,915 512 3.42
Interest bearing cash 38,416 163 1.68 41,766 157 1.49
Other investments 18,359 249 5.38 18,357 236 5.10
Interest Earning Assets 3,320,828 37,012 4.44 3,121,640 36,547 4.66
Cash and due from banks 48,095 33,915
Other assets, net 160,821 171,447
Total Assets $ 3,529,744 $ 3,327,002
Liabilities
Savings and interest- bearing checking $ 1,547,860 2,441 0.63 $ 1,291,994 1,812 0.56
Time deposits 611,914 3,046 1.97 695,316 3,194 1.82
Other borrowings 92,154 711 3.06 71,410 746 4.14
Interest Bearing Liabilities 2,251,928 6,198 1.09 2,058,720 5,752 1.11
Non-interest bearing deposits 880,325 886,579
Other liabilities 51,581 36,924
Shareholders’ equity 345,910 344,779
Total liabilities and shareholders’ equity $ 3,529,744 $ 3,327,002
Net Interest Income $ 30,814 $ 30,795
Net Interest Income as a Percent of Average Interest Earning Assets 3.70 % 3.93 %

(1) Interest on tax-exempt loans and securities is presented on a fully tax equivalent basis assuming a marginal tax rate of 21%.
(2) Annualized
--- ---

5


Average Balances and Tax Equivalent Rates
Twelve Months Ended<br><br> December 31,
2019 2018
Average<br><br> Balance Interest Rate Average<br><br> Balance Interest Rate
(Dollars in thousands)
Assets
Taxable loans $ 2,713,690 $ 133,574 4.92 % $ 2,418,421 $ 116,634 4.82 %
Tax-exempt loans ^(1)^ 7,937 391 4.93 6,118 292 4.77
Taxable securities 397,598 11,842 2.98 394,160 10,874 2.76
Tax-exempt securities^(1)^ 52,324 1,683 3.22 67,574 2,192 3.24
Interest bearing cash 48,023 818 1.70 32,593 371 1.14
Other investments 18,359 1,043 5.68 16,936 920 5.43
Interest Earning Assets 3,237,931 149,351 4.61 2,935,802 131,283 4.48
Cash and due from banks 37,575 33,384
Other assets, net 164,726 162,750
Total Assets $ 3,440,232 $ 3,131,936
Liabilities
Savings and interest- bearing checking $ 1,453,061 10,228 0.70 $ 1,218,243 4,696 0.39
Time deposits 655,718 13,197 2.01 632,330 9,782 1.55
Other borrowings 77,254 2,922 3.78 79,519 3,013 3.79
Interest Bearing Liabilities 2,186,033 26,347 1.21 1,930,092 17,491 0.91
Non-interest bearing deposits 867,314 846,718
Other liabilities 46,153 33,354
Shareholders’ equity 340,732 321,772
Total liabilities and shareholders’ equity $ 3,440,232 $ 3,131,936
Net Interest Income $ 123,004 $ 113,792
Net Interest Income as a Percent of Average Interest Earning Assets 3.80 % 3.88 %

(1) Interest on tax-exempt loans and securities is presented on a fully tax equivalent basis assuming a marginal tax rate of 21%.

6


Commercial Loan Portfolio Analysis as of December 31, 2019
Total Commercial Loans
Watch Credits Percent of Loan
Loan Category All Loans Performing Non-accrual Total Category in<br><br> <br>Watch Credit
(Dollars in thousands)
Land $ 11,235 $ 275 $ 735 $ 1,010 9.0 %
Land Development 12,899 - - - 0.0
Construction 97,463 - - - 0.0
Income Producing 409,897 15,347 - 15,347 3.7
Owner Occupied 323,694 35,485 295 35,780 11.1
Total Commercial Real Estate Loans $ 855,188 $ 51,107 1,030 $ 52,137 6.1
Other Commercial Loans $ 311,507 $ 20,580 347 $ 20,927 6.7
Total non-performing commercial loans $ 1,377
Commercial Loan Portfolio Analysis as of December 31, 2018
--- --- --- --- --- --- --- --- --- --- --- ---
Total Commercial Loans
Watch Credits Percent of Loan
Loan Category All Loans Performing Non-accrual Total Category in<br><br> <br>Watch Credit
(Dollars in thousands)
Land $ 12,308 $ 63 $ - $ 63 0.5 %
Land Development 12,155 338 - 338 2.8
Construction 59,856 7,901 - 7,901 13.2
Income Producing 388,311 12,430 - 12,430 3.2
Owner Occupied 353,572 23,041 846 23,887 6.8
Total Commercial Real Estate Loans $ 826,202 $ 43,773 846 $ 44,619 5.4
Other Commercial Loans $ 318,279 $ 16,695 1,374 $ 18,069 5.7
Total non-performing commercial loans $ 2,220

7



Exhibit 99.3


Cautionary note regarding forward-looking statements  This presentation may contain “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Any statements that are not historical facts, including statements about our expectations, beliefs, plans, strategies, predictions, forecasts, objectives, or assumptions of future events or performance, may be forward-looking. These statements are often, but not always, made through the use of words or phrases such as “anticipates,” “believes,” “expects,” “can,” “could,” “may,” “predicts,” “potential,” “opportunity,” “should,” “will,” “estimate,” “plans,” “projects,” “continuing,” “ongoing,” “expects,” “seeks,” “intends” and similar words or phrases. Accordingly, these statements involve estimates, known and unknown risks, assumptions, and uncertainties that could cause actual strategies, actions, or results to differ materially from those expressed in them, and are not guarantees of timing, future results, events, or performance. Because forward-looking statements are necessarily only estimates of future strategies, actions, or results, based on management’s current expectations, assumptions, and estimates on the date hereof, there can be no assurance that actual strategies, actions or results will not differ materially from expectations. Therefore, readers are cautioned not to place undue reliance on such statements. Factors that could cause or contribute to such differences are changes in general economic, political or industry conditions; changes in monetary and fiscal policies, including the interest rate policies of the Federal Reserve Board; volatility and disruptions in capital and credit markets; the interdependence of financial service companies; changes in regulation or oversight; unfavorable developments concerning credit quality; any future acquisitions or divestitures; the effects of more stringent capital or liquidity requirements; declines or other changes in the businesses or industries of Independent Bank Corporation's customers; the implementation of Independent Bank Corporation's strategies and business models; Independent Bank Corporation's ability to utilize technology to efficiently and effectively develop, market and deliver new products and services; operational difficulties, failure of technology infrastructure or information security incidents; changes in the financial markets, including fluctuations in interest rates and their impact on deposit pricing; competitive product and pricing pressures among financial institutions within Independent Bank Corporation's markets; changes in customer behavior; management's ability to maintain and expand customer relationships; management's ability to retain key officers and employees; the impact of legal and regulatory proceedings or determinations; the effectiveness of methods of reducing risk exposures; the effects of terrorist activities and other hostilities; the effects of catastrophic events; changes in accounting standards and the critical nature of Independent Bank Corporation's accounting policies. Certain risks and important factors that could affect Independent Bank Corporation's future results are identified in its Annual Report on Form 10-K for the year ended December 31, 2018 and other reports filed with the SEC, including among other things under the heading “Risk Factors” in such Annual Report on Form 10-K. Any forward-looking statement speaks only as of the date on which it is made, and Independent Bank Corporation undertakes no obligation to update any forward-looking statement, whether to reflect events or circumstances after the date on which the statement is made, to reflect new information or the occurrence of unanticipated events, or otherwise.  2


Agenda  Formal Remarks.William B. (Brad) Kessel, President and Chief Executive OfficerRobert N. Shuster, retiring Executive Vice President and Chief Financial OfficerStephen A. Erickson, incoming Executive Vice President and Chief Financial OfficerQuestion and Answer session.Closing Remarks.Note: This presentation is available at www.IndependentBank.com in the Investor Relations area under the “Presentations” tab.  3


Quarterly Financial Summary    4Q’19  3Q’19  2Q’19  1Q’19  4Q’18  Diluted EPS   $ 0.61  $ 0.55  $ 0.46  $ 0.39  $ 0.41  Income before taxes   $ 17,225  $ 15,570  $ 13,417  $ 11,548  $ 12,204  Net income   $ 13,879  $ 12,445  $ 10,730  $ 9,381  $ 9,936  Return on average assets   1.56%  1.42%  1.27%  1.13%  1.18%  Return on average equity 15.92%  14.64%  12.72%  11.14%  11.43%  Total assets  $3,564,694  $3,550,837  $3,438,302  $3,383,606  $3,353,281  Total portfolio loans  $2,725,023  $2,722,446  $2,706,526  $2,618,795  $2,582,520  Total deposits  $3,036,727  $3,052,312  $2,978,885  $2,934,225  $2,913,428  Loans to deposits ratio  89.74%  89.19%  90.86%  89.25%  88.64%  Shareholders’ equity  $ 350,169  $ 340,245  $ 330,846  $ 344,726  $ 338,994  Tangible BV per share  $ 14.08  $ 13.63  $ 13.19  $ 13.17  $ 12.90  TCE to tangible assets   8.96%  8.71%  8.72%  9.26%  9.17%  Note: Dollars in thousands, except per share data.  4


4Q 2019 Financial Highlights  Income StatementNet income of $13.9 million, or $0.61 per diluted share. Return on average assets of 1.56% and return on average equity of 15.92%. These ratios decrease to 1.47% and 14.97%, respectively, when excluding the after tax impact of the increase in the fair value of capitalized mortgage loan servicing rights due to price and the FDIC Small Bank Assessment Credit utilization.Net interest income of $30.7 million, up $0.04 million, or 0.1%, from the year ago quarter.An increase in the fair value of capitalized mortgage loan servicing rights (due to price) increased non-interest income by $0.6 million, or $0.02 per diluted share, after tax.$0.2 million loan loss provision credit (compared to a $0.6 million expense in the year ago quarter). Net gains on mortgage loans of $6.4 million increased $4.4 million from the year ago quarter. Balance Sheet/CapitalTotal portfolio loans grew $2.6 million, or 0.1% annualized in 4Q’19 and grew $142.5 million or 5.5% for all of 2019. Deposits totaled $3.04 billion at 12/31/19 compared to $3.05 billion at 9/30/19 and $2.91 billion at 12/31/18. Deposits declined by $15.6 million in 4Q’19. The 4Q’19 decrease was due to declines in non-interest bearing checking and brokered time deposits that were partially offset by increases in savings and interest bearing checking, reciprocal and time deposits.No shares were repurchased during 4Q’19. TBV per share increased to $14.08 at 12/31/19 compared to $13.63 at 9/30/19 and $12.90 at 12/31/18.Paid an 18 cent per share cash dividend on common stock on 11/15/19.  5


Five Year Financial Summary    2019  2018  2017  2016  2015  Diluted EPS(1)   $ 2.00  $ 1.68  $ 0.95  $ 1.05  $ 0.86  Dividends paid   $ 0.72  $ 0.60  $ 0.42  $ 0.34  $ 0.26  Net interest income   $ 122,581  $ 113,282   $ 89,186   $ 79,641   $ 74,986  Income before taxes   $ 57,760  $ 49,133  $ 38,438  $ 32,901  $ 29,380  Net income(1) $ 46,435  $ 39,839  $ 20,475  $ 22,766  $ 20,017  Return on average assets(1)   1.35%  1.27%  0.77%  0.92%  0.86%  Return on average equity(1)   13.63%  12.38%  7.82%  9.21%  7.89%  Note: Dollars in thousands, except per share data.  6  2019 net income and diluted EPS increased 16.6% and 19.0%, respectively, compared to 2018.2019 dividends increased 20% over 2018.Continued improvements in ROAA and ROAE.Mortgage loan originations topped $1 billion for only the second time in the Company’s history!  (1) Excluding the impact of the $5.96 million remeasurement of net deferred tax assets in 2017, diluted EPS was $1.22; net income is $26.440 million, ROA is 1.00%; and ROE is 10.10%.


Our Michigan Markets  Independent Bank branches – 68   Most recent Forbes “Best in Banks and Credit Unions” Survey (published in June 2019) ranked Independent Bank first in the State of Michigan in customer satisfaction.Acquisition of Traverse City State Bank on April 1, 2018 added five branches in attractive Northwestern Michigan.Since 2012, substantial changes have been implemented to streamline and optimize our branch delivery network.Significant market presence and opportunity to gain market share in attractive Michigan markets.Opening a new loan production office in Toledo, Ohio in March 2020.Michigan’s unemployment rate was 4.0% in November 2019 (unchanged from one year ago and 0.5% above the November 2019 U.S. unemployment rate of 3.5%).  Independent Bank loan production offices (not pictured Columbus, Fairlawn and Toledo, Ohio)    7


8  Select Economic Statistics  Unemployment Trends (%)  Total Employees (Thousands)  Regional Average Home Sales Price (Thousands)  Annualized Home Sales (Thousands)  Continued low unemployment rates  Job growth continues  Rising prices in key markets  Slowing Michigan home sales  Q4’19  Q3’19  Q4’19


Our Markets – Regional  Region  Cities  Branches  12/31/19Portfolio Loans(1)  % ofLoans(1)  12/31/19Deposits(3)  % of Deposits(3)  12/31/18 Portfolio Loans(2)  12/31/18 Deposits(3)  East / “Thumb”  Bay City / Saginaw  23  $ 447  17%  $ 769  27%  $ 411  $ 781  West  Grand Rapids / Ionia  21  844  32%  701  25%  775  714  Central  Lansing  12  201  8%  383  14%  205  398  Southeast  Troy  7  681  26%  298  11%  641  308  Northwest  Traverse City  5  297  11%  222  8%  307  229  Michigan  Reciprocal deposits  all  n/a  n/a  431  15%  n/a  182  Ohio  Columbus  --  165  6%  --  n/a  136  --  Various  On-line only creation  --  n/a  n/a  8  --%  n/a  6  Total    68  $2,635  100%  $2,812  100%  $2,475  $2,618  Note: Dollars are in millions.Loans exclude those related to resort lending ($62 million) and purchased mortgage loans ($28 million).Loans exclude those related to resort lending ($76 million) and purchased mortgage loans ($32 million). Deposits exclude brokered deposits and certain other “non-market” deposits.  9


Low Cost Deposit Franchise Focused on Core Deposit Growth  Deposit Highlights$3.04 billion in total deposits at 12/31/19.Substantially core funding.$2.43 billion of non-maturity deposit accounts (79.9% of total deposits).Total deposits increased $204.3 million, or 7.7%, since 12/31/18 (excluding brokered deposits).Average deposits per branch of $41.9 million at 12/31/19 vs. $20.2 million at 12/31/11 (an increase of 107.4%).2020 focus:Commercial – small to middle market business and public funds.Treasury management services.Retail – checking accounts and debit card services.Digital – continue to expand the use of digital and improved Omni-channel service delivery to enhance customer experience.  Deposit Composition – 12/31/19  Cost of Deposits (%)/Total Deposits (billions)  10


Diversified Loan PortfolioFocused on High Quality Growth  Lending Highlights23 consecutive quarters of net loan growth.$2.795 billion in total loans at 12/31/19 (including $69.8 million of loans held for sale).4Q 2019 lending results include:Commercial loans net decline of $22.3 million due primarily to $16.0 million in payoffs/pay-downs of watch credits.Consumer installment loans net decline of $4.0 million due primarily to seasonal factors.Portfolio mortgage loans net growth of $28.9 million, or 10.7% annualized. 4Q’19 mortgage loan origination volume of $302.5 million (up 58.9% from 4Q’18). 2020 focus:Commercial – businesses with $1 million to $100 million in annual sales.Consumer – through branch network, internet and indirect channels.Residential mortgage – purchase money (both salable and portfolio) and home equity lending opportunities.Transition from use of LIBOR as a benchmark rate in loan documents.  Loan Composition – 12/31/19  Yield on Loans (%)/Total Portfolio Loans (billions)  11


Strong Capital PositionFocused on Shareholder Return  HighlightsPrudent capital management. Target TCE ratio – 8.50% to 9.50%. Priorities are: (A) capital retention to support (1) organic growth and (2) acquisitions; and (B) return of capital through (1) strong and consistent dividend and (2) share repurchases.The 2019 share repurchase plan expired on 12/31/19. During 2019, 1,204,688 shares were repurchased at an average price of $21.82 per share. The 2020 share repurchase plan was approved on 12/17/19. The 2020 share repurchase plan authorizes up to 1,120,000 shares and it expires on 12/31/20.2020 quarterly cash dividend rate increased by 11.1% to $0.20 per share effective 2/15/20.Goals of 1.3% ROA or better and 13% ROE or better.  Note: ROA and ROE represent a four quarter rolling average.  ROA, ROE and TCE Ratio  12


13  HighlightsInterest rate sensitivity profile of the loan and securities portfolios, in combination with a low cost core deposit base, positions us to slightly benefit from a rising interest rate environment.Net interest income decreased $0.16 million, or 0.5%, in 4Q’19 vs. 3Q’19 due primarily to a six basis point decline in the net interest margin that was only partially offset by a $35.7 million increase in average interest earning assets. In addition, net recoveries of interest on non-accrual or previously charged-off loans was down $0.10 million.Commercial loans 53% fixed/47% variable (57% tied to Prime, 39% tied to LIBOR and 4% tied to a US Treasury rate). Mortgage loans (including HECL) 47% fixed/53% variable (21% tied to Prime, 60% tied to LIBOR and 19% tied to a US Treasury rate).   Net Interest Margin (TE)(%)  Net Interest Income ($ in Millions)   Net Interest Margin/Income


Net Interest Income and Net Interest Margin Details  Summary4Q’19 net interest income of $30.710 million, down $0.162 million from 3Q’19. The linked quarter decrease was due to a $1.086 million decrease in interest income and fees on loans that was partially offset by a $0.183 million increase in interest income on securities and investments and by a $0.741 million decrease in interest expense on deposits and borrowings. The decrease in interest income and fees on loans was due a 14 basis point (bps) decrease in the average yield and a $10.5 million decrease in average balance. A decrease in interest recoveries (net) on previously charged-off or non-accrual loans of $0.102 million decreased the overall average yield on loans by 1.5 bps.The tax equivalent net interest margin (NIM) decreased 6 bps (3.70% vs. 3.76%) due to a 16 bps decrease in the yield on interest earning assets that was partially offset by a 10 bps decrease in the cost of funds (interest expense as a percentage of average interest-earning assets). 4Q’19 discount accretion on the TCSB acquired loans of $0.376 million increased the NIM by 4.5 bps. Average yield on new/renewed commercial loans was 4.87% on fixed rate (37% of production) and 4.67% on variable rate (63% of production), 4Q’19 volume of $98.7 million with an estimated weighted average duration of 1.7 years. Average yield on new retail loans (mortgage and consumer installment) was 4.14%, 4Q’19 volume of $142.4 million with an estimated weighted average duration of 3.8 years.Loan Portfolio DetailsCommercial loans: Interest income decreased $0.779 million due to a 25 bps decrease in the average yield (5.19% vs. 5.44%) and a $2.7 million decrease in the average balance. Interest recoveries (net) decreased by $0.074 million. This decreased the average yield by 2.5 bps. Mortgage loans (includes loans held for sale): Interest income decreased $0.525 million due to a $13.5 million decrease in the average balance and a 13 bps decrease in the average yield (4.36% vs. 4.49%) . Interest recoveries (net) decreased by $0.046 million. This decreased the average yield by 1.6 bps.Consumer installment loans: Interest income increased $0.218 million due to a $5.8 million increase in the average balance and a 13 bps increase in the average yield (4.62% vs. 4.49%). Interest recoveries (net) increased by $0.019 million. This increased the average yield by 1.7 bps.Other FactorsSecurities and investments: Interest income increased $0.183 million due to a $46.3 million increase in average balance that was partially offset by a 11 bps decrease in the average TE yield (2.83% vs. 2.94%).Deposits and borrowings: Interest expense decreased $0.741 million due to a 15 basis point decrease in the average cost of interest-bearing liabilities (1.09% vs. 1.24%) that was partially offset by a $32.8 million increase in the average balance of interest-bearing liabilities.   Analysis of Linked Quarter Increase  14


15  Non-interest Income  HighlightsDiverse sources of non-interest income which totaled $15.6 million in 4Q’19.4Q’19 total non-interest income represents approximately 33.7% of total revenue (net interest income and non-interest income).Service charges on deposits declined by $0.2 million, or 6.7%, in 2019 vs. 2018, due primarily to a reduction in NSF fees.Interchange revenue decreased by $0.1 million, or 4.3%, in 2019 vs. 2018, due to the timing of the receipt of a $0.2 million annual volume incentive payment from MasterCard (in 2019 received and recorded in 3Q compared to being received and recorded in 4Q in 2018).4Q’19 net gains on mortgage loans totaled $6.4 million, which was up $4.4 million from 4Q’18, due primarily to higher loan sales volumes and an improved loan sales profit margin.4Q’19 mortgage loan servicing includes a $0.6 million ($0.02 per diluted share, after tax) increase in fair value adjustment due to price. 4Q’18 included a $2.4 million ($0.08 per diluted share, after tax) decrease in fair value adjustment due to price. YTD 2019 Non-interest Income Breakout  Non-interest Income Trends ($ in Millions)


16  Non-interest Expense  Highlights4Q’19 non-interest expenses of $29.3 million (an increase from 4Q’18 and from 3Q’19) were above the projected range for non-interest expenses of $27.0 to $27.5 million due primarily to higher than projected incentive compensation as described below. 4Q’19 compensation and benefits increased by $2.97 million over 4Q’18 due primarily to an increase in salaries ($0.93 million), performance based compensation ($1.63 million) and payroll taxes and employee benefits ($0.41 million). The increase in salaries is primarily due to annual merit raises and growth in full time equivalent employees (primarily lenders and technology related positions). The increase in performance based compensation is primarily due to a higher accrual adjustment in 4Q’19 for the incentive compensation plan based on actual full year performance as compared to the adjustment in 4Q’18. The full year 2019 incentive compensation payout (110% of Target) is actually lower than the 2018 level (134% of Target), but 4Q’19 had a sizable “catch-up” adjustment because the accrual at 9/30/19 was based on 86% of Target. Efficiency ratio: Full year 2019 – 64.9% (63.0% excluding FV change due to price on MSRs and FDIC Small Bank Assessment Credit), 2018 – 67.2% (65.0% excluding TCSB Merger related expenses); 2017 – 69.2%; 2016 – 73.7%; 2015 – 77.2%; 2014 – 80.3%; and 2013 – 82.6%.  Non-interest Expense ($ in Millions)


17  Investment Securities Portfolio  HighlightsHigh quality, liquid, diverse portfolio with relatively short duration.Fair value of $518.75 million(1) at 12/31/19 (an increase of $78.7 million in 4Q’19).Net unrealized gain of $4.7 million at 12/31/19 (representing 0.9% of amortized cost).78% of the portfolio is AAA rated (or backed by the U.S. Government).2.64 year estimated average duration with a weighted average yield of 2.84% (with TE gross up).Approximately 28% of the portfolio is variable rate.  (1) Includes investments in bank CD’s of $0.35 million.  Investment Portfolio by Type (12/31/19)  Investment Portfolio by Rating (12/31/19)


18  Credit Quality Summary  Note 1: Non-performing loans and non-performing assets exclude troubled debt restructurings that are performing.Note 2: 12/31/16 30 to 89 days delinquent data excludes $1.63 million of payment plan receivables that were held for sale.  Non-performing Assets ($ in Millions)  ORE/ORA ($ in Millions)  Non-performing Loans ($ in Millions)  30 to 89 Days Delinquent ($ in Millions)


19  Note: Dollars all in millions.  Provision for Loan Losses  Loan Net Charge-Offs/Recoveries  Allowance for Loan Losses  Credit Cost Summary


20  Classified Assets and New Default Trends  Note: Dollars all in millions.  Total Classified Assets  Commercial Loan New Defaults  Total Loan New Defaults  Retail Loan New Defaults


21  Troubled Debt Restructurings (TDRs)  TDR HighlightsWorking with client base to maximize sustainable performance.The specific reserves allocated to TDRs totaled $5.2 million at 12/31/19.A majority of our TDRs are performing under their modified terms but remain in TDR status for the life of the loan.92.2% of TDRs are current as of 12/31/19.Commercial TDR Statistics:27 loans with $8.5 million book balance.93.7% performing.WAR of 5.74% (accruing loans).Well seasoned portfolio; over 61% of accruing loans are not only performing but have been for over a year since modification.Retail TDR Statistics:502 loans with $42.2 million book balance.93.8% performing.WAR of 5.86% (accruing loans).Well seasoned portfolio; over 97% of accruing loans are not only performing but have been for over a year since modification.  TDRs ($ in Millions)  92% of TDRs are Current


CECL (ASU 2016-13) Countdown  22  Description of Task / Action Step  Date   Status / Notes  1. Full transition of Excel based incurred allowance for loan losses (ALLL) model into a third-party software solution.  1Q’19  Parallel runs completed in 2018 and full transition in 1Q’19.  2. Select CECL calculation methodologies for each loan segment.  1Q’19  Methodology documentation and testing completed. A discounted cash flow model is generally preferred.  3. Determine appropriate economic/subjective factors for each loan segment to adjust for current environment.  1Q’19  Qualitative factor analysis has been completed.  4. Establish methodology for adjusting loss rates for reasonable and supportable forecast periods.  1Q’19  Regression analysis of loss rates and relevant economic factors completed. Have determined appropriate factors and application methods. Sources for future external economic forecasts in process of review.  5. Historical data validation.  1Q’19  Third-party review of historical data integrity and incurred ALLL process validation.  6. Run full CECL calculations on loan portfolio using all inputs – share impact internally.  2Q’19  Full CECL calculations completed on loan portfolio. Share results internally in 2Q’19.  7. CECL model validation.  2Q/3Q’19   Third-party review of CECL model and validation.  8. Disclose estimated financial impact of CECL on IBCP in public reporting.  August 2, 2019  First disclosed the CECL impact range on ALLL in 2Q’19 Form 10-Q. This impact range was updated in the 3Q’19 Form 10-Q.  9. Finalize new financial disclosures.  4Q’19/1Q’20  Update class and risk metrics (if needed) in loan disclosures, and develop new vintage and other required CECL disclosures.  10. Finalize CECL methodology and policy and procedure documentation ahead of 1/1/2020 implementation.  4Q’19/1Q’20  Complete all CECL internal documentation (key controls/policies/procedures) and finalize CECL ALLL calculations.  11. Transition to CECL.  1Q’20  Record entry for adoption of CECL effective 1/1/2020.


Final 2019 Actual Performance vs. Original Outlook  Category  Outlook  Lending  Continued growthIBCP goal of high single digit (8% to 9%) overall loan growth in 2019, primarily supported by increases in commercial loans, mortgage loans and consumer loans. Expect much of this growth to occur in the last three quarters of 2019. This growth forecast also assumes a stable Michigan economy.4Q’19 update: 4Q’19 and full year 2019 annualized portfolio loan growth of 0.4% and 5.5%, respectively. Notable slowing in 4Q’19 in commercial loan portfolio due to an acceleration in payoffs (including $16.0 million of watch credits).  Net Interest Income  Growth driven primarily by higher portfolio loan balances, expect total deposits to grow by 3% to 4% in 2019 IBCP goal of approximately 10% to 11% increase in net interest income (NII) over 2018. Expect the net interest margin to be relatively stable to slightly higher in 2019. The forecast assumes one 0.25% increase in the federal funds rate in June 2019 and long-term interest rates up slightly over year end 2018 levels. 4Q’19 update: 4Q’19 and full year 2019 actual net interest income increased 0.1% and 8.2% from comparable respective period in 2018.   Provision for Loan Losses  Steady asset quality metricsVery difficult area to forecast. Future provision levels will be particularly sensitive to loan net charge-offs, watch credit levels, loan default volumes, and TDR portfolio performance as well as loan growth. The allowance as a percentage of total loans was at 0.96% at 12/31/18. A full year provision (expense) for loan losses of approximately 0.20% of average total portfolio loans would not be unreasonable in 2019.4Q’19 update: 4Q’19 and full year 2019 actual provision for loan losses of a credit of $0.2 million and an expense of $0.8 million, respectively, were below expectations due primarily to continued low levels of loan net charge-offs, new loan defaults and non-performing loans.  Non-interest Income  IBCP forecasted 2019 quarterly range of $11 million to $12 million with the total for the year up 4% to 5% from 2018 actual of $44.8 millionExpect mortgage lending volumes in 2019 to be generally comparable to 2018. Expect mortgage banking revenues (primarily gain on sale) to improve in 2019 due to some margin expansion. Expect service charges on deposits and interchange income in 2019 to be generally comparable to 2018. 4Q’19 update: Excluding $0.6 million positive fair value change due to price of MSRs, non-interest income was $15.0 million, or well above the high end of the projected range.  Non-interest Expenses  IBCP forecasted 2019 quarterly range of $27 to $27.5 million with the total for the year up slightly (about 1%) from the 2018 actual of $107.5 millionExcluding Merger related expenses ($3.5 million) and gain on sale of other real estate ($0.7 million) and adjusting for TCSB being in only three quarters of 2018, the assumed run rate for 2019 expenses is just over 2% higher than the adjusted 2018 level.4Q’19 update: Actual non-interest expense of $29.3 million was above the high end of the projected range primarily due to an increase in the accrual for incentive compensation.   Income Taxes  Approximately a 20% effective income tax rate in 2019. This assumes a 21% statutory federal corporate income tax rate during 2019.4Q’19 update: 19.4% and 19.6% actual effective income tax rate for the fourth quarter and full year of 2019, respectively.  23


2020 Initial Outlook  Category  Outlook  Lending  Continued growthIBCP goal of mid- single digit (approximately 7%) overall loan growth in 2020, primarily supported by increases in commercial loans, mortgage loans and consumer loans. Expect much of this growth to occur in the last three quarters of 2020. This growth forecast also assumes a stable Michigan economy.  Net Interest Income  Growth driven primarily by higher portfolio loan balances, expect total deposits (including brokered time) to grow by approximately 5% in 2020 IBCP goal of approximately a 2% increase in net interest income (NII) over 2019. Expect the net interest margin (NIM) to be relatively stable in 2020 and comparable to the 4Q’19 level but lower than the full year 2019 NIM. The forecast assumes no changes in the target federal funds rate in 2020 and long-term interest rates up very slightly over year end 2019 levels.   Provision for Loan Losses  Steady asset quality metricsVery difficult area to forecast. Future provision levels under CECL will be particularly sensitive to loan growth and mix, projected economic conditions, watch credit levels and loan default volumes. The allowance as a percentage of total loans was at 0.96% at 12/31/19. The initial (effective 1/1/2020) CECL adjustment is now expected to be approximately $7 million to $8 million. This revised lower range (compared to the 3Q’19 CECL estimate) primarily reflects the following factors: (i) a decline in commercial loan watch credits; (ii) a 4Q’19 update of the credit scoring of the retail loan portfolio reflecting improved scores; (iii) slightly higher prepayment rates in the retail loan portfolio; (iv) methodology refinements in the retail construction loan portfolio; and (v) changes in specific reserves. This CECL adjustment is still subject to certain final review procedures that will be completed in 1Q’20. A full year 2020 provision (expense) for loan losses of approximately 0.15% to 0.20% of average total portfolio loans would not be unreasonable.  Non-interest Income  IBCP forecasted 2020 quarterly range of $11 million to $13.5 million with the total for the year up 3% to 4% from 2019 actual of $47.7 millionExpect mortgage loan origination volumes in 2020 to be down by approximately 15% due primarily to a decline in refinance activity. Expect overall mortgage banking revenues (gain on sale and mortgage loan servicing) to improve in 2020 due to not having any fair value write downs due to price for MSRs. Expect service charges on deposits and interchange income in 2020 to be collectively comparable to 2019 (i.e. a decline in servicing charges on deposits due to lower NSF fees to be largely offset by an increase in interchange income). Non-interest Expenses  IBCP forecasted 2020 quarterly range of $27.5 to $28.5 million with the total for the year up very slightly (less than 1%) from the 2019 actual of $111.7 million.Expect total compensation and employee benefits to be slightly lower in 2020 compared to 2019 due primarily to a reduction in incentive compensation. Most other categories of non-interest expense expected to have small (1% to 2%) increases.  Income Taxes  Approximately a 20% effective income tax rate in 2020. This assumes a 21% statutory federal corporate income tax rate during 2020.  Share Repurchases  2020 share repurchase authorization at approximately 5% of outstanding shares. Expect total share repurchases in 2020 at just above the mid-point of this authorization.  24


Strategic Initiatives  Growth1. Improve net interest income via balanced loan growth, disciplined risk adjusted loan pricing and active management of deposit pricing. 2. Innovative and targeted customer acquisition, retention and cross sales strategies leveraging data analytics, inside sales staff, and intra-company referrals with strategic business unit partners.3. Add new customers and grow revenue through outbound calling efforts.4. Add new customers and grow revenue through the addition of new talented sales professionals in our existing markets. 5. Supplement our organic growth initiatives via selective and opportunistic bank acquisitions and branch acquisitions. Process Improvement and Cost Controls1. Completion of core data processing provider contract.2. On-going branch optimization: including assessing existing locations; new locations; service hours; staffing; workflow; and our leveraging of existing technology. 3. Modernize branch delivery technology/systems.4. Expand Digital Branch (Call Center) services.5. All business lines and departments: streamline/automate operating processes and workflows (use process mapping to identify moments of value and eliminate duplication and waste.6. Build/enhance dashboard reporting and business intelligence.Talent Management 1. We recognize that the path to organizational success is through the success of each and every one of our team members. Accordingly we encourage and support the professional development of our colleagues through our IB Leadership Program, mentoring and other initiatives. 2. We are passionate about our desire to ensure that our team members are empowered and supported in a way that will best position them to serve our customers. 3. We believe that if we are committed to the well-being of our team members, and recognize and reward their contributions, they will ensure our success.Risk Management1. Maintain strong, high quality, capital levels. 2. Maintain excellent asset quality and strong proactive monitoring and problem resolution.3. Sound overall risk management with effective and transparent reporting.4. Strong and consistent earnings, augmenting capital.5. Active liquidity and interest rate risk monitoring and management.6. Strong, independent and collaborative risk management, utilizing three layers of defense (business unit, risk management and internal audit). 7. Effective operational controls with special emphasis on cyber security, fraud prevention and regulatory compliance.8. Effective working relationships with banking regulators and other key outside oversight partners.  25



Q&A and Closing Remarks  Question and Answer SessionClosing RemarksThank you for attending !NASDAQ: IBCP  26