Earnings Call
Korn Ferry (KFY)
Earnings Call Transcript - KFY Q4 FY2026
Tiffany Lauder, Head of Investor Relations
Ladies and gentlemen, thank you for standing by and welcome to the Corn Ferry 4th Quarter Fiscal Year 2026 Conference Call. At this time, all participants are in a listen-only mode. Following the prepared remarks, we will conduct a question and answer session. As a reminder, this conference call is being recorded for replay purposes. We have also made available in the Investor Relations section of our website at cornferry.com a copy of the financial presentation that we will be reviewing with you today. Before I turn the call over to your host, Mr. Gary Burnison, let me first read a cautionary statement to investors. Certain statements made in the call today, such as those relating to future performance, plans, and goals, constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Although the company believes the expectations reflected in such forward-looking statements are based on reasonable assumptions, investors are cautioned not to place undue reliance on such statements. Actual results in future periods may differ materially from those currently expected or desired because of a number of risks and uncertainties which are beyond the company's control. Additional information concerning such risks and uncertainties can be found in the release relating to this presentation and in the periodic and other reports filed by the company with the SEC, including the company's soon-to-be-filed annual reports for fiscal year 2026. Also, some of the comments today may reference non-GAAP financial measures, such as constant currency amounts, EBITDA, and adjusted EBITDA. Additional information concerning these measures, including reconciliations to the most directly comparable GAAP financial measure, is contained in the financial presentation and earnings release relating to this call, both of which posted in the Investor Relations section of the company's website at cornferry.com. With that, I'll turn the call over to Mr. Bernison. Please go ahead, Mr. Bernison.
Gary Burnison, CEO
Thank you, Sarah. Thank you, everybody, for joining us. I'm going to let our team walk through the numbers, but our quarterly performance was outstanding. It marks our fifth consecutive quarter of top-line growth, underscoring the strength of our strategy. But let me first reflect on a moment. You know, on these calls, I used to talk about opportunities measured in the hundreds of millions of dollars. Today, I think in terms of opportunities measured in the billions, far beyond where we are today. In leadership, we spend a lot of time talking about the what, the how, and the when. Too often, though, the why and the who get overlooked. despite all of corn fairy's success and evolution our why has never changed enabling people and organizations to be more than and i was reminded of that a few months ago while i was traveling in the midwest and out of nowhere i heard the sound of a train horn which i hadn't heard in years. It wasn't the sound that struck me. It was that feeling. In an instant, I was taken back to where I was raised, where trains ran next to our house. And that moment healed back the years and made me reflect about the essence of who we are and what we do. And as I think about the corn fairy of today, this image feels particularly relevant. We're at the intersection of a present that feels far different than our past and a future that will even be brighter than today. That's why our foundational head mark is evolving from one corn fairy to we are corn fairy. and we are corn fairy begins with deep client centricity and expanding the breadth of our solutions we deliver within every client relationship and there are just a few examples during the quarter of a fortune 50 tech company that turned to us to accelerate their sales organization or a global professional services firm to look to us as their sole source of interim technology talent. I mean, I could go on and on and on, including in the quarter we won a number of substantial RPO engagements spanning multiple industries across all three regions. And, you know, when we take a client-centric approach and we leverage our relationships across geographies and deliver impact with the totality of the firm, we build sustainable relationships of scale. Over the last several months, I've looked in the mirror and realized that what got us here by itself is not what will get us there. To reach our destination, we need to shift our mindset. That's when our whole becomes bigger than the sum of our parts. As such, I want our industries to be accelerators, our solutions to be innovators and enablers, and our geographies to be the integrators. And so starting in this quarter, Q1, our external reporting segments are going to be reflected through a regional lens of the Americas, EMEA, and APAC, and our solution-level detail will be provided in three categories. Search, comprised of executive and professional search. Talent and organizational solutions, comprised of digital and consulting. And finally, workforce solutions, comprised of RPO and interim. These categories serve our clients across the entire talent continuum. Search is about identifying talent. Workforce solutions is about scaling talent. And talent and organizational solutions is about unlocking potential. Grouping our solutions like this more accurately reflects how work gets done today and orients our services to the competitive landscape and the way the clients buy these solutions. I'm confident that amid all the changes in the world today, it can also be the best environment where good companies become even greater, aligning to opportunities ahead. I'm also incredibly proud, enormously proud of our colleagues around the world. Their expertise and passion are the catalyst as we change people's lives, unlock the potential in people, and unleash transformation across organizations. With that, I'll turn the call over to Bob. Bob, go ahead.
Bob Rozek, CFO
Thanks, Gary, and good afternoon and good morning, everybody. I would be remiss if I didn't start by saying thank you to all the colleagues Gary was just referring to. as Fiscal 26 was another outstanding year for Corn Fairy. Despite uneven market conditions, uncertain macro environment, we achieved a new fee revenue high and delivered very strong earnings. We continue to skillfully execute our We Are Corn Fairy go-to-market strategy, integrating our intellectual property data along with our consulting capabilities to drive enterprise-wide results for our clients. We continue to demonstrate how we're different, and we are different, growing for the fifth consecutive quarter while others in the industry continue to contract or just perform less worse. Our results demonstrate the resilience and effectiveness of our strategy and the benefits of our diversified business model. We continue to evolve into a comprehensive organizational and talent solution partner for all of our clients. We perform differently because we're not simply a monoline transactional business. We're a diversified data and IP-driven talent advisory with multiple synergistic revenue streams and growing earnings power. Now let me turn to our Q4 performance. This will be in addition to the detailed results in the earnings presentation that we posted. I'm going to provide you a couple of company-wide and solution-specific highlights for the quarter. So for Q4, our ending estimated remaining fees under existing contracts grew 10% year-over-year to almost $1.9 billion with growth in every solution. Our business referral rate increased to 29.1% of consolidated fee revenue in the fourth quarter. That's up by about 320 basis points. And our marquee and diamond account penetration remained strong at 40% of our consolidated fee revenue. Now, both these metrics really demonstrate the effectiveness of our We Are Corn Fairy go-to-market strategy. Executive search grew 7% in the fourth quarter and has now grown for eight consecutive quarters. Professional search and interim fee revenue was up 14%, with 17% growth in professional search and 12% growth in interim. Our interim solution continues to perform better than other industry players, driven by both strong business referrals and expanding bill rates. Digital subscription and license fee revenue was up 10% year-over-year. And last, our consulting fee revenue grew 7%, driven by an increase in larger engagements and stronger bill rates. Now let me turn to overall company results. For the full year, fee revenue was about $2.9 billion, up 7%. We delivered close to $500 million in adjusted EBITDA, also up 7%. adjusted EPS of $5.28, which was also up 8%. Focusing on the fourth quarter, we grew for the fifth consecutive quarter, as Gary mentioned, with consolidated fee revenue up 7%, reaching $760 million. Earnings and profitability also remained strong. Adjusted EBITDA grew 8 million or 7% to $130 million. Adjusted EBITDA margin remained very strong at 17%. And adjusted diluted earnings per share grew 8 cents or 6% to $1.40. Total company new business grew 2% when you exclude RPO, 4% when you include it. The RPO business itself won $137 million of new business in the fourth quarter, and 74% of that came from new logos. As I previously mentioned, estimated remaining fees under existing contracts at the end of the fourth quarter were almost $1.9 billion. 57% or about a billion dollars of that is projected to be recognized within the next year, and the remaining 43% or $800 million or so is going to be recognized beyond the next four quarters. Looking at our regional results, fee revenue in the Americas up 8% with strength in exec search, pro search in interim, and RPO. EMEA fee revenue also grew 8% with strong growth in consulting and professional search in interim. And our ASIA PAC fee revenue is kind of flat year over year. Finally, we continue to maintain a disciplined approach to capital allocation. In the fourth quarter, we purchased 1.24 million shares using approximately $78 million. Now, if you remember, when we talked in our last earnings call, we said we're going to lean more heavily into buybacks, and that's exactly what we did. For all of fiscal 26, we returned $221 million to shareholders through the combination of share repurchases and dividends, invested $85 million into CapEx for the development of Talon Suite and the delivery of other productivity tools for other solutions. Now, turning to our outlook for the first quarter of fiscal 27, assuming no further changes in worldwide geopolitical conditions, economic conditions, financial markets, foreign exchange rates, we expect fee revenue to range from $725 to $745 million, our adjusted EBITDA margin to be right around 17%, and our consolidated adjusted earnings per share to range from $1.32 to $1.38. Now, before I conclude, as Gary mentioned earlier, the company will continue to build on our We Are Corn Fairy go-to-market strategy. We expect this initiative to continue to drive deeper client penetration and industry-leading growth. Through this initiative, we are orienting more towards regions or our integrators, as Gary said. This will also result in a change to the company's financial reporting segments. As Gary mentioned, beginning in the first quarter of fiscal 27, Our external reporting segments will transition from global solution-based presentation to three regional reporting segments, the Americas, EMEA, and APEC. The region segment results will include fee revenue and profitability through adjusted EBITDA, and then we'll continue to provide solution-level results for new business, fee revenue, and estimated remaining fees under existing contracts through the three solution groupings. Again, search, executive search and professional search, talent and organizational solutions comprised of consulting and digital, and workforce solutions comprised of RPO in interim. We really believe this reporting structure better reflects how work is delivered across the firm, aligns much more closely with how our clients are actually buying our services, and better enables our We Are a Corn Fairy operating model. Now, to assist folks in understanding the impact of these changes, the company will be providing recast, supplemental, unaudited information containing historical financial information for the three reporting segments following the filing of our Q1-FY27-10Q in September. In addition, our Q1 FY27 press release will reflect the new reporting segments, and the investor presentation that we will post to our website will reflect both the new reporting segments and the selected financial data previously mentioned for our three solution groupings. Now, in conclusion, we continue to be extremely encouraged by the strength of our business, the progress we've made executing our strategy, and the continued trust our clients place in Corn Ferry. Our diversified portfolio, global scale, and integrated solutions position us well to navigate through any business environment. We are going to continue to invest in our people, our platforms, and drive our long-term growth opportunities. We remain focused on driving performance, delivering value to our clients and shareholders, and we look forward to continuing with industry-leading, differentiated success in the year ahead. With that, we would be glad to answer any questions you may have.
Tiffany Lauder, Head of Investor Relations
Thank you. If you would like to ask a question, please press star 1 on your telephone keypad. If you would like to withdraw your question, simply press star 1 again. Our first question comes from Trevor Rameel with William Blair. Your line is open.
Trevor Rameel, Analyst — William Blair
Hi, thanks so much for taking the questions. I had a couple on the executive search business. I think, first of all, I think in the press release you mentioned kind of winning more work at the higher levels of the organization. I wanted to dig in there. So when you talk about the higher levels of the organization, is that primarily Corn Fairy gaining market share in those areas or some kind of shift among the client base, and is that a sustainable trend that you would see continuing?
Gary Burnison, CEO
Well, we've certainly – I'll tell you that over, you know, the long run here, the brand around the executive search solution has certainly gone upmarket, and you can just look at the climb in our average fees. And the average fees are up, you know, almost 10% just over the last couple years. And if I go further back than that, it would be very dramatic. So I think that we've proven that we can, you know, take the access that's afforded us and surround it with a lot of adjacent solutions that not only diversifies the firm, but positions us. And, you know, I can think of, you know, six or seven big marquee consumer CEO changes this year in the United States that we were part of. So, yeah, we've definitely moved up brand. Now, whether we're taking market share or not, you know, I don't look at – I look at the market opportunity as $300 billion. I think the search market is probably $14 or $15 billion. So we tend to look at the $300 billion and what we can do to drive share there. Having said that, it is incredibly important to us. That gives us unparalleled access, and I think we've proven that, you know, if we're careful about it with high quality, we can monetize that access.
Trevor Rameel, Analyst — William Blair
Thanks, Gary. That's helpful. And maybe follow up on the search business again. And just in terms of the volume side, I think that's been a pretty good story the last few years with executive turnover being kind of elevated and the demographics and such. But I think this quarter, the new engagements were more like flattish. So from what you can see kind of in the pipeline, I guess, what would you say about kind of the volume trends that you see now and you'd expect going forward? Is that kind of moderating or what would you see there?
Gary Burnison, CEO
Well, it's certainly been, you know, it's certainly been, you know, it's accelerated. for sure over the last couple of years. I'll just tell you that, you know, trailing four months here and even so far this month, it's looking very, very good. And so I, you know, again, I'm going to, like on the last quarterly earnings call, I mean, our business essentially deals with the outliers of achievement. And whether that is in workforce solutions or talent and organizational solutions, it's dealing at the very, very high end. And out of the 170 million, you know, working Americans, it's certainly with the outliers of achievement, you know, the 10 or 15 million that would, you know, be, quote, in the C-suite or upper management. So I can only tell you that, you know, the demographic trends are real. And, you know, the last four months have
Trevor Rameel, Analyst — William Blair
continued on pace. Thanks again. And maybe one more, if I don't mind, kind of similar theme, but on the pro-search and interim side, I think a lot of the growth there seems to be driven by maybe mixed shift to higher skills, higher salaries, like the interim bill rate being up $20 versus last year. I think the pro-search kind of fee per placement is also growing nicely. So maybe you could just speak to kind of what you're seeing across the different verticals in that business and maybe in the context of the skill set, you know, where are you kind of seeing the candidates move up, you know, in the skill set curve and how that's kind of helping you
Gary Burnison, CEO
outperform the peer set there? Well, I think the outperformance is, you know, I would point to the ability to have a client-centric approach and drive deeper relationships with our clients. So what we found is that solution is very, very synergistic with the rest of the firm. That is number one. And, you know, we have seen, you know, we just got into that solution, you know, five and a half years ago. And today, you know, for example, in interim, you know, that's almost a 400 million annual solution where there's a market opportunity of billions and billions of dollars, and it's the same for RPO. Both of those are massive markets, and clearly over time here, I mean, I think we started, Bob, with the rate per hour in interim was like 100. It was close to 100 bucks. Yeah, And, you know, right now the principal areas that we are in are technology, finance and accounting, HR, and supply chain. But you can imagine that we're just getting started here on this. And so we've definitely seen a pickup over the last, you know, three months or so, four months around the interim solution. And so some of that, clearly some of that's market, right? The temp penetration level was going down forever, you know, 36, 37 months. And so you've seen that, that's stabilized. That's definitely helped. But I think it's these other factors as well. And like I said, we're just getting started with this.
Bob Rozek, CFO
Yeah, Trevor, this is Bob. The thing I would add to it is, you know, it's just being part of our ecosystem. So you heard Gary talk about the size of the interim business. north of 10 percent of that comes from referrals across the organization right so those are engagements that never would have existed had they not been part of the corn fairy family the other stat i mentioned in my remarks are business referrals so the referred work across the system is now up to a little bit north of 29 percent right if you go back prior to the beginning of this year we were kind of stuck at 25 for a number of quarters we put the you know the we are corn fairies go-to-market strategy in place at the beginning of this year and you've seen that ramp throughout the course of the year up to 29 percent now so i think some of what you're seeing in these businesses is just being part of our ecosystem and you know engagements and and deeper client penetration result in more uh more business referrals across it all makes sense
Trevor Rameel, Analyst — William Blair
All right. Thank you guys very much. I appreciate it.
Tiffany Lauder, Head of Investor Relations
Your next question comes from George Tong with Goldman Sachs. Your line is open.
George Tong, Analyst — Goldman Sachs
A little bit deeper into the new business trends. So XRPO, new business, was up 2% year-over-year or relatively flat on a constant currency basis, and that moderated a bit from the prior quarter. Can you talk about what contributed to the deceleration in new business XRPO and what the implications are for revenue over the next year?
Gary Burnison, CEO
Yeah, it's a little thing called a war. So the Middle East, it definitely has had an impact in a big way on the levels of new business. And, you know, it's a little bit of a flywheel impact. So we've, you know, trailing four months, we've seen strong, strong new business in America. But it's definitely impacted APAC, no question about it. And it's obviously impacted EMEA in the Middle East. So that's what I would point to.
George Tong, Analyst — Goldman Sachs
And then with respect to margins, EBITDA margins in the quarter were flat year over year. Can you talk about some of the puts and takes on margin performance?
Bob Rozek, CFO
Yeah. Yeah, I'm glad you asked that, George, because I saw your note you mentioned that. There's really one reason why. If you look at the revenue over performance in the quarter, you have to pay people for that. And so we ended up having to book more bonus expense in the quarter, which is something I'd happily do to drive that type of revenue growth every quarter, to be honest with you.
George Tong, Analyst — Goldman Sachs
Thank you.
Tiffany Lauder, Head of Investor Relations
Your next question comes from Mark Markin with Baird. Your line is open.
Gary Burnison, CEO
Good morning or good afternoon, depending on where you are. Really nice results. Gary, can you talk a little bit about, like, just from a leadership perspective internally to Corn Ferry, what you're going to do in terms of reporting structures? Are you going to have, like, a head of search, a head of talent and organizational, a head of workforce solutions, or are you going to have a head of Americas and EMEA and APEC? How's that going to work? How's the reporting structure go? How's it going to end up optimizing the performance on a go-forward basis for you? Well, so first of all, we started this a little bit over a year ago, Mark. And the starting point is mindset. And so we've been very, very deliberate, starting with leadership 15, actually 15 months ago, around mindset and client centricity. Up to this point, we don't have five businesses. We have one business with, up to this point, five solutions. So you are going to be left with a matrixed organization, for sure. And the truth is that we have to pivot more towards geographies. We were, I think, a little bit over-indexed on solutions. And so we do have a head of APAC and the Americas and EMEA. And we have to, if you want to get at client centricity, you've got to get at it both top down through the enterprise accounts, but you also have to do it bottom up. And the bottom up is on a regional basis. And so we have carefully over time here, over the last year, shifted mindset. Now, ultimately, say in another year where that ends up, you know, to directly answer your question, I think that's premature. But for sure, we've shifted the focus of the organization, including the 1,800 partners and principals that we have at the firm that are responsible for originating business. And, you know, every single day now, the leadership team looks at every piece of new business that's open over a certain level. And keep in mind, you're talking about 40 or 50 engagements a day where the team, and it's very programmatic with the regional leaders, with the solution leaders, with the industry leaders about who does what. And we are looking at each of those engagements to making sure that we have a good team on it, what the opportunity is, and whether we can not only land something, but expand it. So every single day that's been happening now for about 13 or 14 months. And so my starting point, rather than org structure, has been on mindset. mindset of our leaders and mindset of the organization. Because the fact is, when you look at the data, we do business with almost 14,000 clients around the world. 5,000 of those clients represent 90% of our revenue. When you look at those 5,000, you're going to find that 60%, 65% of those are only utilizing about one and a half of our solutions. And if you look at the logos there, you know, the opportunity just comes streaming off the page. So I think, you know, we have to continue to evolve this organization. And I just looked in the mirror a year ago, Mark, and I said, wow, what you're doing, including how you're going to clients, how you're representing yourself to Wall Street, you're dividing before you are uniting. We have one firm. And what I want in three years is that when colleagues go to clients, they say, we are from Corn Ferry, not I'm from this or I'm from that. And that's really what we're striving for in a deeper penetration of that very, very rich client base. Totally makes sense. And so I hate to ask a segment question after that, but how should we think about the margins on digital and consulting? Was that also reflective of the strong performance and then the bonuses that were associated there? you know i i think the the reality is we have pretty broad-based growth across the firm mark with the exception is george you know the exception is the middle east and i didn't finish my answer to george uh hopefully you know what we've seen in every crisis is opportunity but we've also seen in every crisis there's pent-up demand and so i do believe as the hopefully as the sky is clear here, and oil starts to flow through the strait, I think you're probably going to see some pent-up demand. It may be six months out, but there's no doubt that that's had an impact on the levels of new business for sure. But I would say, Mark, that it was pretty broad-based.
Toby Summer, Analyst — Truist
Okay. That's great.
Gary Burnison, CEO
And are you – I know it's really early, Gary, but are you seeing any signs of, you know, at least in AIPAC and EMEA in terms of, you know, some increased optimism in saying, okay, looks like things are finally getting back to normal and we should see a decent burst? we just you know we just had a bunch of colleagues together uh from from you know all over actually all over the world uh about 700 of our partners and principals and and there is definite hope um can i say you know so far this month have we seen it um not materially um but i but i do think that you know calmer minds will prevail here and there's probably going to be some pent-up
Tiffany Lauder, Head of Investor Relations
demand for sure. That's great. Thanks, Gary. Your next question comes from Toby Summer with
Toby Summer, Analyst — Truist
Truist. Your line is open. Thank you. I wanted to ask about what initiatives or changes you have in place. Maybe it dovetails into the new segment reporting to drive that 29% of reference sales to a higher level? Is there an accompanying sort of change in incentive trumps in addition to reporting structure? What levers are you trying to pull?
Bob Rozek, CFO
Hey, Toby, it's Bob. Yeah, you know, one of the things I've noticed, you know, again, if you go back and you look at the program that we've had in place to drive that, you know, way back in, I think it was 2018 or 2019, it was 14%, and we put the program in place. and every year we continue to open it up for more people and make it a little bit richer and we saw success up to a point right and we kind of got stuck at 25 percent and we're there for whatever it was four or five cores in a row and then to use gary's phrase from what one of his earlier responses it really is about changing mindset now and what we're doing literally we get together. We get those emails every day. We get together every other Monday. We go through the opportunities that arose over the prior two weeks. We go through all of our what we call must-wins. Those are engagements over a certain threshold. We go through all of our marquee and diamond accounts, and that's every two weeks. And the collaboration that we're getting and the mindset change that we're getting from our folks, I think, is actually what's influenced us to go from the 25 to 27, because I've made the program richer. Again, we've broadened it out, and we were kind of stuck. I think this next level of achievement is really driven by the behaviors and practices that we're putting in place at the organization.
Toby Summer, Analyst — Truist
In consulting, can you talk about the degree to which some of your services, because I know it's a broad array of things that you're doing, are priced on a value basis as opposed to, you know, time of materials and just average bill rates and hours billed to the client? Yeah, well, we're first – Whether you see it transforming at all.
Gary Burnison, CEO
Yeah, I do. I actually do. I think even there's a number of solutions that could actually transform, including search. you know it's it's pretty it's kind of archaic how we how the industry does that I think there's now an opportunity once you get to a scale that you can actually change the paradigm so you know it could could search be sold as a service you know could you sign up as a retainer I do believe that there is the opportunity and we're pushing the team particularly on the consulting side to look at value. Because up to this point, it's been pretty much, you know, the old method. I mean, not totally, but, you know, that's probably truer than not. And I'm pretty convinced of the value that we bring. You know, you have to align strategy with an organization, with people, with compensation, how you develop people. You know, I just know out of all my years as CEO, it's about people, it's about talent, you know, players, players win games, coaches lose games. So we're challenging the team. I can't say that we have an answer today, but I would expect that to change quite, quite a bit, actually, over the next three years. I wouldn't be, I wouldn't be a bit surprised by that.
Toby Summer, Analyst — Truist
So the bill rates in consulting that you report currently, are they an imputed bill rate, or is that literally the average rate that clients are seeing on invoices?
Gary Burnison, CEO
Well, I'm not going to say what they see on invoices, but that's a real rate. I mean, that's a real economic rate per hour, for sure.
Bob Rozek, CFO
Yeah, totally. You basically take our fee revenues and divide the hours worked into it to come up with what the average billing rate would be.
Gary Burnison, CEO
But again, just to be clear, so that I answer the question correctly, we may not engage with a client in that way. We will say for a project, phase one is this, phase two is that. So we don't sit there and charge like a law firm would by the hour. That's not – so I don't want to give you the wrong impression. But I do believe in terms of the spirit of your question around value, I think there's something there.
Toby Summer, Analyst — Truist
And if I sneak one last one in, with respect to the executive search business and AI, private companies say that they can do some of the intermediate steps in delivery along a search process more efficiently, but customers just ask for more, want to see more candidates, et cetera. So they're kind of neither experiencing margin expansion from efficiencies nor faster time to completion or, you know, price erosion. What's your experience in that run?
Gary Burnison, CEO
We have 17 work streams. Five are anchored around search. and you know what we're concerned about there clearly what what what you know the efforts are showing us is we can be way more efficient no no doubt about it um you know it that's that's now been proven over the last year on these five work streams out of the 17 um no doubt about it but What we're very, very mindful of where we operate is that we have tremendous IP, and we use that IP when assessing candidates, when we do it in our consulting solution. We use the same IP throughout the entire firm. We use it in our RPO solution as well. What we are very, very protective of is we don't want that proprietary data to get outside. And so as we go down this path, for me, anybody can generate a name. And it's not what they've done. It's who they are. And when you're talking about the outliers of achievement here, I'm still going to put a very, very strong argument forward that it's around culture fit. And, you know, we're not human doings, we're human beings. AI is not going to disintermediate humanity. Will technology make us more efficient? Yes. Will it solve the supply and demand imbalance of labor absent immigration? Yes. Will it make our firm more efficient? For sure. That's what the 17 work streams are showing. But at the same time, we want to make sure that we protect our IP, particularly that we're operating in you know 70 countries 100 countries around the world with different privacy laws like we are very very careful um about letting that out you know that's we're in the trust business um and so we you know i i'm i'm not that focused on the efficiency gain for the search process that we're going to get from AI. Are we doing it? Yes, we're absolutely doing it. But I'm focused on the customer experience. And so, you know, we have a lot of things in motion there, but I'm telling you I'm going to be, like, very conservative around who people are, what they tell us, what their assessments show. So we've done 113 million assessments of executives. We have to guard that data, and that is a big, big differentiator for us. So, yes, we're definitely using it. We're using it in the learning and development solution in terms of coaching, you know, using agents. And we can all have different views on that. But clearly, we're headed in a direction where technology is going to have to fill the gap between supply and demand and balance of labor.
Tiffany Lauder, Head of Investor Relations
Your final question will come from the line of Josh Chen with UBS. Your line is open.
Karin Sinanian, Analyst — UBS
Hi, this is Karin Sinanian for Josh. Thanks for taking my questions. I want to ask on the North America executive search business, it looks like margins in the business have been pretty strong. It was like 31% this quarter. So just wondering, how should we think about margins for the segment for this year?
Bob Rozek, CFO
I would say that the margin profile, again, I wouldn't focus necessarily on search in North America because it's a pretty big company and we've got a lot of levers to pull. I would just keep you focused on the range that we've talked about from an overall Corn Fairy perspective in the 16% to 18%. You know, we guided to Q1, right, you know, smack in the middle of that 17%. And that's how we're managing the business. So we don't, you know, to Gary's point earlier, when you think about the mindset change, right, we can't look at clients and go to market one way and then manage internally a different way. So, as Gary said, we're one firm, we've got five offerings, but we're managing the firm as one firm. So, I'd suggest that you just focus on the 16% to 18%.
Karin Sinanian, Analyst — UBS
Got it. And as my follow-up, how should we think about the capital allocation priorities for this year? Would you continue to lean more heavily towards buybacks? And also on CapEx, do you expect it to come back to a more normalized level this year?
Gary Burnison, CEO
So, you know, we've typically, over time, we've, you know, deployed a pretty balanced approach, systematic approach to capital deployment, you know, clearly in this last quarter. As we said we were going to do on the last call, as Bob mentioned earlier, we did what we said. But, you know, clearly when you look at the firm over, you know, the last 10, 15 years, 20 years, you know, 60% of our growth has been organic and 40% has been inorganic. And, you know, the last investment that we made was in the Interim Solution, which was an organization in the U.K. and Ireland, and it's been an absolute home run for us. And that was almost two years ago. So, you know, there's been periods of time where we've, you know, leaned more into stock buybacks. We've been consistently raising our dividend for, I don't know, six or seven years, and there's times when we lean more into inorganic growth.
Karin Sinanian, Analyst — UBS
That sounds good.
Tiffany Lauder, Head of Investor Relations
There are no further questions, Mr. Burnison.
Gary Burnison, CEO
Okay, Sarah, thank you for hosting. Thank you, everybody, for joining us, and we'll talk to you soon. Thanks, everybody.
Tiffany Lauder, Head of Investor Relations
Ladies and gentlemen, this conference call will be available for replay for one week starting today, running through the day June 30, 2026, ending at midnight. You may access the Echo Replay service by dialing 800-770-2030 and entering the access code 421-8957, followed by the pound key. Additionally, the replay will be available for playback at the company's website, www.cornferry.com in the Investor Relations section. Thank you for joining. You may now disconnect.