Earnings Call Transcript - KVUE Q3 2023

Operator, Operator

Greetings, and welcome to Kenvue's Third Quarter 2023 Earnings Conference Call. My name is Darryl, and I'll be your operator today. As a reminder, this conference call is being recorded. It is now my pleasure to introduce you to Kenvue's Vice President of Investor Relations, Tina Romani.

Tina Romani, Vice President of Investor Relations

Good morning, everyone. I am pleased to be joined today by Thibaut Mongon, Chief Executive Officer and Director; and Paul Ruh, Chief Financial Officer. Before we get started, I'd like to remind you that today's call includes forward-looking statements regarding, among other things, our operating and financial performance, market opportunities, and growth. These statements represent our current beliefs or expectations about future events and are subject to various risks, uncertainties, and assumptions that could cause our actual results to differ materially. For information regarding these risks and uncertainties, please refer to our earnings materials related to this call posted on our website and our filings with the SEC. During this call, we will also reference certain non-GAAP financial information. The presentation of this non-GAAP financial information is not intended to be considered in isolation or as a substitute for financial information presented in accordance with GAAP. A reconciliation of these items to the nearest GAAP measure can be found in this morning's press release and our presentation available on the Investor Relations section of our company's website, kenvue.com. And with that, I'm pleased to turn the call over to Thibaut.

Thibaut Mongon, CEO

Thank you, Tina. Good morning, and thank you for joining us today. I'm pleased to be here with you, hosting our first earnings call as a fully independent company. Since our last call, Kenvue has formally separated from Johnson & Johnson, and we are now included in the S&P 500 Index, solidifying our place as the world's largest pure-play consumer health company by revenue. It's hard to believe it has only been two months since J&J completed their successful exchange offer given all we have accomplished this year. So in addition to delivering another healthy quarter with 3.6% organic growth this quarter on top of 4.7% growth last year, we also continued to make tremendous progress standing up Kenvue for success as a stand-alone company. From the creation of legal entities and the transfer of licenses to the development of fit-for-purpose company policies and the build-out of systems, our teams continued to execute our separation plan successfully and on time. We remain on track in building a consumer-focused operating infrastructure while simultaneously bringing to life our purpose to realize the extraordinary power of everyday care and delivering profitable growth. Operating in the attractive consumer health space with an unparalleled portfolio of science-backed, healthcare professional-recommended trusted brands is what drives the resiliency and sustainability of our performance. We do all this in what continues to be a volatile environment, and we are conscious of the impact of the current geopolitical and macroeconomic situation and consumer behavior. It is our long track record through economic cycles and our performance this year that gives us confidence in the superiority of our model based on brands that are part of daily rituals and designed for moments that matter. Every day, we continue to ensure our brands are attractive for all consumers, and we cultivate their desire for our efficacious, trusted products. Similar to Q2 and consistent with what we have seen historically, while consumers may be trending down in certain discretionary categories, we continue to see strong affinity for our brands and stable private-label penetration. As a stand-alone company, our teams remain focused on advancing consumer health through innovation, bringing new options to market that consumers love, and expanding the reach of our brands in the categories we operate in. And we see this reflected in the healthy performance of our portfolio again this quarter. Starting with our largest segment, self-care. Once again, this quarter, self-care has demonstrated its ability to serve consumers with trusted solutions when they need them most. Even as unprecedented levels of cold, cough, and flu incidents started to normalize as expected this quarter, we continue to see self-care outperform the market, growing 6.7% on top of a strong 6.9% growth last year, driven by both value realization and positive volumes with all our product categories growing mid- to high single digits. Consumer loyalty to our brands, alongside investments in relevant brand activation, introduction of consumer experience, enhancing innovation, and premiumization continue to foster volume growth and share gains. Let me share some examples with you. In digestive health, our Imodium and Pepcid brands are outpacing the market as supply recovery and strong consumer demand result in growth. As consumer preferences shift away from preventive solutions to immediate relief products, our teams strategically launched successful brand activation campaigns that capitalize on this dynamic, ultimately accelerating our share gains during the quarter. In pain care, even with cold and flu incidence levels down and a slow start to the season so far as the weather in the Northern Hemisphere remained unseasonably warm, we are gaining share this year globally through preeminent innovation and product premiumization. Tylenol, the No. 1 pain brand globally, continues to gain share with successful premiumization initiatives and the reintroduction of product activation and display supporting growth through the testament to the brand's leadership, enviable consumer and healthcare professional trust, and the strength of our teams. Another standout innovation in this category that deserves highlighting is our recently launched Motrin Dual Action product in the U.S. It combines two core ingredients from two iconic brands, Motrin and Tylenol, and the combination of these two brands is resonating with our consumers with eight hours of relief in pain and inflammation, driving share gain for Motrin. Beyond the U.S., we apply a similar winning formula around the world. In China, for example, Motrin recently expanded into more holistic fever solutions with the successful launch of new Motrin fever patches. Within allergy, while the season remained soft with lower incident levels this year, we have continued to drive accelerated share gains globally and in our largest market, the U.S. Adult Zyrtec has maintained its No. One branded share leadership for 77 consecutive weeks now, and Children's Zyrtec achieved the No. 1 branded share position through an impactful go-to-market strategy and outreach to healthcare professionals supporting the successful launch of Children's Zyrtec Chewables last year. We also drove share gains for Benadryl in the U.S. with the launch of our extra-strength formula and for our allergy portfolio in China. Smoking cessation had another strong quarter as well. In the U.K., our Nicorette team secured a new indication for vaping cessation. Early indications of consumer response have been strong, with Nicorette gaining share and increasing household penetration. This new indication demonstrates Kenvue's credibility in establishing new standards in the category while also highlighting the opportunity for growth in other markets around the world. Through these examples, you see the Kenvue model at work. We continuously strengthen our leadership positions across product categories, introducing impactful innovations, bringing healthcare professionals new clinical data, and identifying solutions to help address unmet consumer health needs. And we do this successfully, extending the reach of our iconic brands to deliver sustainable growth. Before I wrap on self-care, I want to take a moment to address the U.S. acetaminophen litigation, which we appreciate late on our engagement with many of you in recent weeks, remains top of mind. As you will understand, I'm limited on what I can say on active litigation. However, even with the noise and frankly misinformation we have seen lately, I believe we should provide some clarity. Over the past several months, it's important to note that the only meaningful development in the litigation from our perspective has been that the FDA continues to maintain the same pregnancy advice on acetaminophen labels that has been in place for decades. This conclusion is based on multiple reviews since 2014, with the most recent being March 2023, stating that recent studies do not change the FDA's view on acetaminophen's safety. For us at Kenvue, nothing is more important than the health and safety of the people who use our products. We are also concerned about the potential for real public health consequences in allowing claims made in courtrooms to influence medical decisions. Acetaminophen is one of the most studied medications in history and is often recommended by doctors as a first-line treatment option for women who have a fever or are experiencing pain during pregnancy. Conditions that, when left untreated, are scientifically known to potentially have serious health consequences for both mother and baby, and we continue to stand behind the safety of our product. Getting back to the third quarter and moving to skin health and beauty, while we are executing on our plans to gradually increase performance, with organic growth about flat this quarter, our current results do not reflect our long-term ambition for the segments or the underlying strength of our brands. There were two primary pockets of weakness this quarter in the segment which accounted for about two-thirds of the 6.8% volume decline: first, the continued impact of the rationalization initiatives we conducted last year; and second, the general market softness in China. Starting with the first, as a reminder, we made the decision in 2022 to discontinue certain codes to focus on the production of core lines while we were experiencing supply chain disruption. These discontinuations resulted in lost points of distribution in the 2022 U.S. retailer Planogram resets. And with Planogram resets occurring annually, our first opportunity to regain a portion of this distribution point is with the full 2023 resets which are happening as we speak. While we expect to still see an impact of the discontinuations in the fourth quarter as these changes take time to materialize in our results, it's good to see our teams securing a number of wins with the customers' resets. Moving to China. We see continued softness in that geography with Chinese consumers being more cautious on spending. As I shared last quarter, we have expected a slower recovery in China. And unfortunately, that's what we see happening. We remain positive on the long-term prospect in China, though. We have operated there for many years and have confidence in the market's potential longer term, but we need to be patient as we expect continued softness in the market in Q4, and our teams on the ground will continue to be agile and allocate resources according to the opportunities they see in the market. Importantly, despite these two distinct dynamics, we were pleased to see sequential quarter-over-quarter improvement when looking at organic sales on a two-year basis, which factors in some of the unique supply recovery dynamics we are lapping in the back half of 2022. If we look at the performance of skin health by geography now, in the U.S., our largest market, when excluding the impact of discontinuations, we are pleased to see sequential progress in our recovery plan with some of our core platforms gaining share. This quarter, we expanded our beloved Neutrogena Hydro Boost line by elevating our science, design, and packaging. This includes upgrading the water gel format with dye-free, fragrance-free options, alongside more sustainable packaging, and also introducing our new Hydro Boost Water Cream which delivers nine times more lightweight hydration. These two innovations are in the top three new launches in facial moisturizers, and Hydro Boost won the 2023 PEOPLE Beauty Award in this category, reflecting its status as a category prototype in hydration. We also had a strong finish to the sun season, growing more than 80% faster than the market and regaining our leadership position through experience-enhancing innovation and compelling brand activation with Neutrogena holding nearly half of the top 10 launches of the category. Building on these successes, we continue to deploy our recovery plan and look forward to sequential improvement in the coming quarters. Outside the U.S., I've already spoken about China. But in other markets, we are excited to see positive initial reaction to the reintroduction of innovation and benefits from floor resets completed earlier in the year. This quarter, we have seen skin health and beauty grow mid-teens in both Latin America and Europe. In Latin America, strong performance was driven by strength in sun, coupled with positive customer response to the Neutrogena Hydro Boost innovation I just talked about. In Europe, momentum continued in Neutrogena, and as you know, with mid-teens growth across priority markets and strong consumer response to the new product innovation our teams launched early in the year. Neutrogena is currently growing twice as fast as the category in Germany, outpacing the competition, fueled by the continued success of our Hydro Boost and Retinol Boost lines. In the U.K., Aveeno continues to accelerate its share growth with the team holding the No. 1 position in body care and also doubling its share in face care from a year ago. With Europe being the first in the portfolio to launch innovation and completing their full reset early in the year, we believe this market serves as a leading indicator for the remainder of the globe. While we expect gradual recovery to continue, we acknowledge there is more work ahead. Our brand equities are strong, and these examples of success give us confidence that with the proper support, the segment will deliver over time a level of performance aligned to our long-term ambition. And in essential health, with 3.8% organic growth this quarter, essential health continues to deliver ahead of our long-term growth goals for the segment. Our value realization and premiumization strategies continue to perform well with 10 points of value realization, offset by about 6 points of volume. About 2 points of the volume decline can be attributed to the softness in China I just talked about, with the remaining reflecting our prioritization of margin recovery through value realization, as well as certain market and competitive dynamics. Innovation in oral care, premiumization in women's health, and strength in the U.S. baby care are fueling our growth. Starting with mouthwash, we continued to see strength with Listerine Gum Therapy in the U.S. Recognizing three out of four adults suffer from some form of gum disease in the U.S., you may remember that we launched earlier this year Listerine Gum Therapy to address this unmet consumer need. Under Listerine, it's the number one oral care brand in the market. And with acceptance by the American Dental Association, we have seen immediate success post-launch with Listerine Gum Therapy quickly winning and holding the No. 1 new product innovation in the mouthwash category. In addition, we also continue to see positive response from healthcare professionals with our five times flossing claim gaining traction around the world, and we see the impact in our performance. While being roughly five times larger than the next competitor, Listerine continues to gain share globally through the strength of our innovation, healthcare professional recommendations, and a strong distribution network. In baby care, our global leadership in baby toiletries remained strong. Johnson's Baby and Aveeno Baby are the No. 1 and No. 2 brands in the baby toiletries category globally and are eight times and two times bigger than the next closest competitor, respectively. While we continue to see pressure in Asia, in the U.S., our largest market, we see strong growth with Johnson's Baby and Aveeno Baby gaining share with supply recovery, value realization, and the successful launch of Aveeno Kids, which is driving substantial growth, becoming the fastest-growing brand in the U.S. kids' toiletries market. Finally, in women's health and wound care, we had another quarter of solid growth. So as you can tell, our Q3 performance exemplifies the power of our portfolio. While we continue to operate in a dynamic environment, requiring agility and customer intimacy, I am pleased with the way our teams have been able to deliver on our top-line objectives this quarter and throughout the year. The same applies to the balance of the P&L, and Paul will walk you through the details of our financials. We are pleased with our ability to navigate market dynamics and deliver earnings per share in line with expectations while executing our plan to stand up our stand-alone company for success. So in closing, we delivered another quarter of healthy growth as a result of the balance we have across our intentionally curated portfolio of iconic brands, the power and agility of our operating model, and the execution of our 22,000 Kenvuers around the world. I want to take this opportunity to thank our teams for their outside-in focus, their owner's mindset, and their daring spirit. As a fully independent company, they demonstrate every day their commitment to deliver innovative healthcare solutions to our more than 1.2 billion consumers around the globe. And with that, I'll pass the call over to Paul to review our financial results in more detail.

Paul Ruh, CFO

Thank you, Thibaut, and good morning, everyone. Echoing Thibaut's sentiments, I'd like to comment on the ongoing passion of our people and their dedication to standing up Kenvue to be well-positioned over the long term. The energy I felt across the organization over the past several months has been inspiring. Not only have our teams made tremendous progress in executing the separation, they also delivered in the face of continued inflationary and macroeconomic pressures and a dynamic operating environment. Getting into performance, we had another healthy quarter with 3.3% reported growth and 3.6% organic growth. In terms of drivers, value realization, which is comprised of price and mix, represented 7.1 points of growth. The majority of the value realization reflects the benefit of price actions we have taken in the first half of this year, with a contribution of approximately 20% from carryover actions we executed in the second half of 2022. Volume was down 3.5 points with approximately two-thirds of the decline attributed to two distinct factors: first, last year's portfolio rationalization; and second, the continued market softness in China that Thibaut spoke about. Excluding these unique dynamics, our results demonstrate consumers' affinity to our brands. Acknowledging that performance in certain pockets of the portfolio is not where we would like it to be, the fact that we were able to deliver results in line with our commitments at this early stage in our journey exemplifies the strength and resiliency of our portfolio and operating model. This drives the reliability of our results alongside durable cash flow generation. Transitioning to our results by segment. Strength in self-care continued with 6.7% organic growth. We continued to see strong positive value realization of 5.5 points, alongside a 1.2-point volume increase. As Thibaut mentioned, our teams continued to strengthen our self-care portfolio with a broad range of offerings from allergy and pain to smoking cessation and digestive health, with all product categories contributing to growth. We've recognized that there's a lot of attention on cold, cough, and flu products as we and the entire industry lap unprecedented demand over the past few years. To date, we have observed a delayed start of the season, and we have incorporated this slow start in our outlook for the balance of 2023. We, of course, are ready for whatever the season may bring, and we'll work with our customers to ensure our products are available to meet consumers' needs. And lastly, in self-care, with regards to phenylephrine, or PE, while this ingredient has been in the headlines recently due to the ongoing FDA review, the agency has been clear that the review is not about the safety of oral PE, and they have not made a determination about oral PE in the monograph nor have they advised consumers to discontinue use. The FDA routinely reviews ingredients. And as always, we will work with the agency and our customers to ensure that we continue to offer a variety of options of both OTC and behind-the-counter solutions to serve the needs of our consumers. To date, we have not seen an impact on our business. Let me remind you, we're not the leader in the cold and flu category with products containing PE across our portfolio, representing just 2% of our global revenue and the U.S. comprising about half of that. In skin health and beauty, organic growth was negative 0.4% this quarter. Value realization of 6.4 points was more than offset by 6.8 points of volume decrease. Approximately two-thirds of this volume decline can be attributed to our portfolio decisions last year, resulting in lost distribution points this year, alongside continued market softness in China. With regards to the recapture of points of distribution in the U.S., while we are pleased with our progress and stability of these costs, we don't expect to regain all of the lost ground overnight. Our expectations for gradual recovery remain the same. As we have spoken about, we prioritize sun, given the seasonality of the business, then focus on face with body and hair care next in our recovery plan. As Thibaut articulated, we have confidence in our strong brand equities as demonstrated by our performance in EMEA and LatAm. When supported by the right level of inventory, product distribution, and innovation, we see the flywheel in the business that fuels the growth. We look forward to restoring these elements across the segment. In essential health, we grew organically by 3.8% this quarter as we execute on our value realization and premiumization strategy with 10 points of value realization, offset by 6 points of volume decline. Approximately one-third of the decline can be attributed to market softness in China. Heading into Q4, we see continued momentum in oral care behind the holistic value realization plans Thibaut spoke about. Premium innovation, such as Aveeno Kids, among others, continued to perform quite well, including essential health, on track to deliver another strong quarter. Now turning to gross margins. Excluding amortization, adjusted gross margin was 59.4%, an expansion of 80 basis points versus last year. Similar to Q2, we continued to see significant, though moderating, inflationary headwinds. Positive trends in logistics and resins have been more than offset by ongoing pressures in energy and continued wage inflation. This pressure was heightened by worsening FX with the further devaluation of local currencies, such as the Russian ruble and the Argentinian peso, adding incremental pressure to gross margin. FX negatively impacted gross margin by approximately 1.3 points, an acceleration from prior quarters, approximately 1-point impact. Assuming current spot rates, we expect this pressure to continue into the balance of the year that we would not expect to fully offset. During the quarter, we were able to more than offset these pressures through proactive productivity initiatives, as per plan, including procurement category cost reduction, improving supply chain manufacturing efficiencies, and leveraging digital and automation technologies. I'm incredibly proud of our talented operations teams who work in an end-to-end fashion with the R&D and commercial teams, driving efficiencies and executing successful innovation. During the quarter, we also realized some benefits as a result of nonrecurring items related to the separation as we continue to evolve to a more fit-for-purpose organization. Moving to adjusted operating income. Adjusted operating income margin was 23.3% and reflects the impact of the FX headwinds I just mentioned, as well as incremental costs of being a stand-alone public company. In line with expectations and prior quarter, our stand-alone public company costs were approximately $50 million to $60 million, and we continue to expect this same level in Q4 as several of our investments are concentrated upfront in the process. We continue to expect this cost to decrease and be offset by other productivity efforts over time with total public company costs remaining in line with our initial expectations. SG&A also included expenses incurred related to the implementation of our new fit-for-purpose IT infrastructure and spending around digital capability enhancements. Moving to taxes. On a reported basis, our Q3 tax rate is approximately 25.1%. The lower reported tax rate versus the prior quarter is primarily due to a change in accounting policy regarding the treatment of global intangible low-taxed income, or GILTI, to be in line with peer companies in the consumer goods industry. On an adjusted basis, our Q3 effective tax rate is 25.3%. The primary drivers for this higher tax rate versus last year are, first, high U.S. tax on OUS income, net of foreign tax credits; and second, high tax expense related to prior-year return provision adjustments and tax law changes, offset by windfall benefits on share-based compensation and tax benefits related to the full separation from Johnson & Johnson. And finally, our adjusted net income was $590 million, and adjusted diluted earnings per share were $0.31. In sum, we continue to operate in a dynamic environment that requires agility and where brand loyalty is rewarded. Our Q3 top- and bottom-line performance is a testament to the power of our portfolio of iconic brands and the strength of our operating model. Now moving to cash and capital allocation. We ended the quarter with a cash balance of $1.1 billion and expect operating cash flow to be approximately $2 billion year to date, exemplifying our strong cash conversion. Our disciplined capital allocation philosophy remains the same. First and foremost, we responsibly invest resources in our iconic brands to drive profitable growth through marketing, R&D, and capital investments. Secondly, dividends serve as an important part of our TSR algorithm. In line with our commitments, we were proud to pay our first dividend this quarter of $383 million. And this morning, we announced that our board declared a fourth quarter dividend of $0.20 per share. Third, our reliable cash flow generation allows us to prudently delever and reduce interest expense over time. Fourth, we assess potential inorganic tuck-in growth opportunities that build on our capabilities and strengthen our position as a leader in consumer health. And lastly, we use share repurchase to offset dilution from the vesting or exercise of stock-based compensation. Today, we announced our board of directors has authorized a program to repurchase up to 27 million shares of outstanding common stock for this purpose. Getting into our outlook for the remainder of the year. With the strengthening of the dollar, we now expect the impact of translational foreign currency fluctuations to negatively impact reported net sales growth by approximately 1 to 2 points. Separately, given the soft start of the cold and flu season, we are tightening our previously provided outlook, which included expectations for a more normal season. As I mentioned, so far in the U.S. and in Europe, we haven't really seen the start of the season, which we would typically see at this point in the year. As a result, we expect net sales growth for the full year to be between 4% and 4.5% and organic growth to be between 5.5% and 6%. On the bottom line, we expect full year adjusted diluted EPS to be in the range of $1.26 to $1.28, which also includes the higher negative impact of FX on gross margin versus our prior expectations. With regards to remaining fiscal 2023 guidance items. We continue to expect reported net interest expense to be approximately $270 million and approximately $300 million on an adjusted basis. We now expect a reported effective tax rate to be between 25.5% and 26.5%, reflecting the change in accounting policy of GILTI taxes I previously discussed. On an adjusted basis, we expect the range to be between 24.5% and 25.5%. The higher rate versus prior year is primarily driven by jurisdictional mix of earnings and higher U.S. tax on foreign income, net of foreign tax credits in 2023 as compared to 2022. And lastly, our earnings per share range assumes a full year 2023 weighted average share count of 1.852 billion shares. A couple of notes regarding other assumptions in our guidance. As you review your models for the remainder of the year, it will be important to consider the comps in the prior year, particularly in healthcare, where we are lapping mid-teens growth as we experienced unprecedented levels of demand as a result of the tripledemic in the U.S. and a strong cold and flu season globally last year. Further, in skin health and beauty, in addition to continuing to see the impact of discontinuations until the end of the year, we will also be lapping stronger comps in the fourth quarter of the prior year as we restored supply. With regards to gross margin, in addition to the FX impact I mentioned previously, our fourth quarter gross margins are generally lower from a seasonality perspective as we typically perform our annual maintenance at our manufacturing sites at the end of the calendar year. In summary, as I reflect on the quarter, I am pleased with the way our teams continue to perform in a volatile environment while executing our separation plan successfully and on time. Operating as one team, we have been able to deliver on top-line and earnings expectations year to date. This performance allows us to feel confident in our ability to deliver on our commitments for the full year and stand up Kenvue on a foundation for long-term success. Now, we will open up the line for questions.

Operator, Operator

Our first question comes from the line of Andrea Teixeira with J.P. Morgan. Please proceed with your questions.

Andrea Teixeira, Analyst

Thank you, operator, and good morning, everyone. Thibaut and Paul, you described the challenges you encountered in the third quarter and are continuing to face as we move into the fourth quarter and possibly the first quarter, especially following last year's strong cold season. Can you provide insight into the underlying consumption trends that investors should anticipate for 2024? We are looking for some clarity, particularly since some of your peers have shared more details regarding their underlying performance. If you could focus on beauty, skin, and health while setting aside self-care, as some issues were self-inflicted, it would be helpful. Please comment on how we should approach 2024 in terms of balancing volume and pricing. Additionally, just to clarify, your underlying volume decline for the quarter appears to be about 1.5% when factoring in the items you highlighted. Could you discuss how consumption may still be negative within certain divisions, particularly self-care, and the role innovation might play in 2024 considering these circumstances? Thank you.

Thibaut Mongon, CEO

Good morning, Andrea. Thank you for your question. There are several points to address, so let me go through them one by one. Regarding consumption, we observe that our consumers remain focused on their health. We have a strong ongoing connection with our brands. While we need to examine the various factors influencing our results, you can see from our Q3 results that our portfolio is performing well and consumers have strong loyalty to our brands. In the self-care segment, all our categories are growing in response to consumer demand, professional recommendations, and innovation. We're committed to continuous innovation, as I mentioned earlier, and we plan to keep enhancing our leadership positions through ongoing innovation, new clinical data for healthcare professionals, and maintaining the vibrancy of our portfolio, which extends beyond cold and flu to include allergy, smoking cessation, and digestive health. We remain optimistic about the self-care segment, recognizing that we are comparing against an exceptionally strong tripledemic and unusually high cold and flu season from last winter, and we do not anticipate the same level of incidents this year. That's why we are preparing for a more typical season. As mentioned this morning, we have not yet observed the season starting, which affects our guidance for this year. Nevertheless, we are enthusiastic about the strength and variety of our portfolio. Transitioning to skin health, there are several factors to consider that complicate our performance analysis. For Q3, we are comparing against a robust Q3 from 2022, which had 4.7% organic growth as we began to improve service levels. Additionally, we are still feeling the effects of the product discontinuations from last year, which were anticipated. As noted in our prepared remarks, we expect to see some of this in Q4 as Planogram resets are implemented in the U.S. and globally. Furthermore, Chinese consumers are being more selective and cautious about their spending, impacting demand in that market. These three factors are overshadowing the positive aspects of our health segments. Latin America and Europe are performing well, and we had a successful sun season in the U.S. As previously mentioned, our skin health business has faced disruptions, but we are executing our recovery plan. We don't expect immediate improvements; the recovery will be gradual. We've started with sun products for timing reasons, and we are now expanding to face and body care. Lubriderm is performing well, and we are launching several innovations, particularly under the Hydro Boost range in the U.S., with body and hair products next in line. Do we believe our current performance reflects our long-term goals for the segment? Not at all. However, we are confident that our recovery plan is progressing as intended, and you will see continued improvement in 2024.

Operator, Operator

Our next question comes from the line of Steve Powers with Deutsche Bank. Please proceed with your questions.

Steve Powers, Analyst

Hey, great, and good morning. Thank you very much. A few questions. So Thibaut, maybe to pick up on your last thread there, just maybe a little bit more detail, if you could, around the expected phasing of distribution point recovery in skin health and beauty. I appreciate the phasing of face and then body and hair. But how much progress is this as a way to quantify a recovery of those lost distribution points should we expect in this first phase? And how long do you think it will take to fully recover overall? That's question number one. Question number two. I guess as we step back and maybe, Paul, this is for you, just given the slower cold and flu dynamic that you've called out, the China backdrop that you've called out, as well as currency headwinds, I guess have you altered at all your investment plans or investment levels in marketing or other commercial demand-building initiatives because of those headwinds? Or are you still planning to invest as you were before and perhaps offsetting that with other forms of productivity or the like. Thank you very much.

Thibaut Mongon, CEO

Good morning, Steve. So let me take the first question, and Paul, you take the second one. So in terms of recovery, as I said, we expect the recovery to continue to be gradual, not to be linear. You see the dynamics in the China market. It is an important market for skin health. We don't expect the market to improve soon and certainly not in Q4. In terms of distribution points in the U.S., the Planogram resets are happening as we speak. We are pleased with the wins that our teams have been able to get as part of the Planogram resets. It takes a little bit of time for these resets to materialize in our results, so you are going to see some initial impact in Q4 and then going up from there into 2024. But I cannot reinforce enough, as I've said all along, that it's not going to be an overnight improvement. It's a plan that we have planned for 2023 and 2024, and what matters for us is to make sure that we continue to be on track with the execution of this plan. Paul, do you want to take the second one?

Paul Ruh, CFO

Happy to. Yes. Thanks, Steve, and great to talk to you. So our priority number one is to make sure that we keep the flywheel turning. Therefore, as you saw in the results of Q3, we put a lot of emphasis on productivity, and you see that reflected in our gross margins because we don't want to miss on the opportunities to invest where we see the growth. And our model, our operating model allows us to do that. What we do is when we see opportunities to invest with a high rate of return, we move the resources to that place. And if the season is starting slowly, we move the resources to where we see the season or other opportunities for growth already there. So we have not changed our investment plans overall. Our focus is to deliver on the productivity to maintain those investments where they make most sense in terms of return.

Thibaut Mongon, CEO

And I would add, you see that reflected in our innovation program in Q3, and we have a lot of exciting innovation lined up for Q4. You will see more displays and brand activation with Tylenol. I talked about our innovation, Motrin Dual Action, that is doing very well and allowing Motrin to gain share. You will see brand activation around Neutrogena Hydro Boost range, in particular, and continued activation in Europe as well.

Operator, Operator

Our next questions come from the line of Jason English with Goldman Sachs. Please proceed with your questions.

Jason English, Analyst

Hey, good morning, folks. Thanks for slotting me in. Two questions. I'll start with a change of topic over to cold and flu. We heard P&G last week, double-digit growth on Vicks, really good sell-in there. And we heard from Reckitt, who also talked about really good sell-in around cold and flu. Your message is obviously contrasting pretty sharply with that, and I guess it's a little unclear why. Two potential explanations: one, your sell-in is weaker, suggesting like maybe retailers are planning for a little less support behind you than your competitors; or secondly, like maybe sell-in is fine. You're just looking around the corner, saying sell-in is good, but the season looks soft, so we're going to plan for less pull-through as we look forward. So can you help provide a little more clarity on how we reconcile those and which of those potential scenarios is most close to the truth?

Thibaut Mongon, CEO

Jason, good morning first. You are absolutely right in your analysis. We have the second scenario in mind. That's what we are seeing. We see ourselves and our retailers ready for the season. Everybody is prepared for the season, and that's reflecting in the sell-in, and that's reflecting in the strong performance of our self-care business in Q3. Having said that, when we look around the corner and look at signs of the start of the season, we have not seen that so far given the very warm weather we have seen in the U.S. and in Europe. And so that's what we are reflecting in our outlook, not so much the sell-in. That is, as always, good to make sure that everybody is ready for the season, but more what we see on the ground in terms of the start of the season.

Paul Ruh, CFO

And a couple of points to add maybe, Jason. The first one is our readiness compared to what it was before is much higher. We have actually increased our capacity in several lines and also in our IT infrastructure to be able to connect much better with our retailers. So when the signal is there, we will be ready to react. That means that we, on a total end-to-end value chain, are able to optimize inventories for the benefit of us and the retailers as well. So we will be ready, and the situation is much better after the learnings that we had from the previous pandemic years.

Jason English, Analyst

Thank you and congratulations on your success in skin health and beauty in Europe. I appreciate your comments, and I hope this is an early indication of what we can expect in the U.S. when these initiatives are implemented. You mentioned that the pace of improvement is on track, but from an outside perspective, it doesn't appear to be the case. We discussed last quarter the rationalization that occurred during this quarter last year. You were expected to emerge from this quarter having fully cycled that, and ideally, you would have more products lined up for shelf resets. This was anticipated to shift from a headwind to being nearly neutral this quarter, turning into a tailwind for the fourth quarter. Now, you're indicating the opposite, that it will actually be a headwind again in the fourth quarter. This suggests something has gone awry. The shelf resets may not be progressing as anticipated, or there could be other discontinuations affecting the situation. Please help me understand what is disrupting this path to improvement.

Thibaut Mongon, CEO

Yes, let me address this. Regarding skin health and beauty and the recovery of distribution in the U.S., the Planogram resets typically occur in the fall. We are currently in the process of these resets, depending on the specific customer. We are satisfied with some of the successes we have had with these resets, and while improvements will be seen, they won't be immediate. That has always been our approach, and we continue to feel the effects of this quarter. You will see ongoing effects in the fourth quarter, which will diminish as we move forward and the new Planogram resets begin to reflect in our numbers. There will be a lasting impact from the loss of distribution points. However, we are slowly recovering, as we have consistently mentioned, through Planogram resets and the launch of new innovations. This was evident with our sun products, and we expect to see similar results in face and body, with hair care coming next.

Operator, Operator

Our next questions come from the line of Anna Lizzul with Bank of America.

Anna Lizzul, Analyst

Hi. Good morning, and thank you for the question. On self-care, volumes were a bit better than expected despite the more normalized or slower start to the cold and cough season. We've noticed that you've gained market share nicely in the self-care categories over the past two years. So even if we do see a softer winter season overall, should we expect volumes to continue to be bolstered by those market share gains?

Thibaut Mongon, CEO

Good morning, Anna. That's a great question. As you pointed out, we have consistently outperformed the market in healthcare for quite some time, and we expect that trend to continue. Our diverse portfolio in self-care spans multiple categories, which is a significant advantage. Overall, we anticipate our nonseasonal categories to excel, driven by innovation and strong brand participation in collaboration with customers and healthcare professionals. Regarding the cough, cold, and flu season, following last year's unprecedented tripledemic, we do not expect the same volume this year. This area remains unchanged. We are continuing to grow and perform well in the nonseasonal part of our portfolio. For the seasonal aspect, we will assess how the season unfolds. I can assure you that we are fully prepared to remain competitive this season, as Paul mentioned about our expanded supply capacity.

Anna Lizzul, Analyst

Thank you for that. And I also wanted to follow up on skin health and beauty. You did mention in your prepared remarks you are introducing some innovation within the Neutrogena brand. Is that helping you add or regain distribution? And then just in terms of the innovation, given that's typically more premium in nature, year over year, the pricing slowed this quarter versus last year. I'm just wondering why that was given the innovation that you introduced.

Thibaut Mongon, CEO

So absolutely, you're right. We are introducing innovation around the world. I talked about the positive impact that this innovation had in Europe. If you talk about Neutrogena, Germany is a great example where our new Hydro Boost lines and Retinol Boost lines are doing extremely well over there. For us, this fall and winter, our hydration line, Hydro Boost, which is really the hero line in hydration for Neutrogena, is strengthened, I would say, with the innovation we are launching this quarter with our new hydrogel cream and new options within our hydrogel gels, sorry. And this allows to have a halo effect on the entire Hydro Boost range, and you will see displays and brand activations for the entire range beyond the innovation but building on this innovation. So absolutely, innovation is part of our algorithm for success and helps us activate brands in a much bigger way in store and online.

Operator, Operator

Our next questions come from the line of Filippo Falorni with Citi.

Filippo Falorni, Analyst

Good morning, everyone. I have a question about China, as you've mentioned it was a headwind this quarter. Can you provide some details on the size of your China business and highlight your main exposure by segment? Also, looking ahead, the macroeconomic conditions seem to remain challenging. What are your expectations for improvement in consumer trends in China and your business performance there? Thank you.

Thibaut Mongon, CEO

China accounts for approximately 7% of our global revenue, indicating our exposure to the market is fairly balanced. We notice that consumers are being careful and selective with their spending, which is reflected in our skin health portfolio. The essential health segment has felt the impact of this trend in China, and we do not anticipate a quick recovery in that area. Conversely, we continue to see strong demand for our self-care brands, such as allergy and analgesics. The strength of the Kenvue portfolio gives us confidence in the long-term prospects within this market. We are committed to innovating, with examples like the launch of Motrin fever patches. In China, we will remain flexible, allocating resources effectively to areas where we can achieve a good return. Currently, this means a focus on self-care rather than other parts of our business. Our local teams are adaptable and prepared for changes. We have a long-standing presence in China and are here for the long haul, maintaining confidence in the market's long-term potential, driven by factors such as the growing middle class and the Healthy China 2030 agenda.

Operator, Operator

Our final questions will be from the line of Susan Anderson with Canaccord Genuity.

Susan Anderson, Analyst

Hi. Good morning. Thanks for taking my question. I was wondering if maybe you could talk about just the input cost inflation. You called out still pressuring gross margin. Is that still higher costs flowing through, just kind of wrapping around? Or have things elevated further? And then maybe if you could just talk about between commodity costs, labor, etc., what the drivers are there when you expect it to potentially fall off. Thanks.

Thibaut Mongon, CEO

Thank you, Susan. We are still experiencing some elevated inflation, although it is beginning to slow down. Specifically, we see higher inflation in two areas: energy and labor. However, we are observing declines in resins, hydrochemicals, and logistics, particularly with the normalization of freight costs, both at sea and on land. Overall, inflation is diminishing, and we are adjusting our pricing accordingly. Our goal is to maintain gross margins through value realization and premiumization to ensure we have healthy margins for reinvestment in our brands. We are committed to this principle, and the reduction in inflation is encouraging.

Susan Anderson, Analyst

Great. And then if I could just add one more also on the beauty and skin segment. Just the operating income, it looks like there was increasing deleverage there. Is that mainly from just lower sales? Or is there something else going on there too?

Thibaut Mongon, CEO

In the case of skin health and beauty, if you look at our margins, we are focusing our efforts on improving our gross margins to create more fuel for growth. The other thing that is particular in our business is we moved the resources around. And when we see the opportunity to invest, like in this case, when we see the new innovation, we're actually moving resources to be able to drive that innovation. In the end, it's a temporary, more phasing matter when it comes to the quarterly margins. But if you look at it on a normalized basis, on a full year basis, you will not see those ups and downs. It's just how the phasing of our advertising spend, but we are focusing our efforts on the healthy gross margins to invest back in our brands, not only in skin health but in general.

Operator, Operator

We have reached the end of our question-and-answer session. I would now like to hand the call back over to Thibaut for any closing remarks.

Thibaut Mongon, CEO

So thank you, everyone, for participating in today's call. Once again, as you heard from Paul and I, we are pleased with our third quarter results. It was another healthy quarter for Kenvue. We believe they reflect the strength of our model, the power of our portfolio of iconic brands with operating results and strong cash flow generation, underscoring the strength of our position in the consumer health space. So we look forward to connecting with all of you again to keep you updated on our continuous progress on our future earnings call. So have a great day, and thank you, everyone.