Earnings Call Transcript

Hello Group Inc. (MOMO)

Earnings Call Transcript 2020-09-30 For: 2020-09-30
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Added on April 07, 2026

Earnings Call Transcript - MOMO Q3 2020

Operator, Operator

Thank you for joining us today for the Third Quarter 2020 Earnings Conference Call for Momo Incorporated. This conference is being recorded. I will now hand it over to our first speaker, Ms. Cathey Peng. Thank you.

Cathy Peng, Speaker

Thank you, operator. Hello, everyone, and thank you for joining us today for Momo's Third Quarter 2020 Earnings Conference Call. The company's results were released earlier today and are available on the company's IR website. On the call today from Momo are Mr. Tang Yan, Executive Chairman of the Board; Mr. Wang Li, Chief Executive Officer of Momo; Mr. Wang Yu, Founder and Chief Executive Officer of Tantan; and Mr. Jonathan Zhang, Chief Financial Officer. They will discuss the company's business operations and highlights, as well as the financials and guidance. They will all be available to answer your questions during the Q&A session that follows. Before we begin, I would like to remind you that this call may contain forward-looking statements made under the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Such statements are based on management's current expectations and current market and operating conditions and relate to the events that involve known or unknown risks, uncertainties, and other factors, all of which are difficult to predict and many of which are beyond the company's control, which may cause the company's actual results, performance, or achievements to differ materially from those in the forward-looking statements. Further information regarding these and other risks, uncertainties, and factors is included in the company's filings with the US Securities and Exchange Commission. The company does not undertake any obligation to update any forward-looking statements as a result of new information, future events, or otherwise, except as required under the law. I will now pass the call over to Mr. Tang. I will translate for him. Mr. Tang, please.

Tang Yan, Executive Chairman

Good morning and good evening, everyone. Thank you for joining our conference call today. As many of you know, I've already resigned as the Chief Executive Officer of the company and remain as the Executive Chairman of the Board. Going forward, unless I have anything special to say, I probably won't participate in regular earnings calls on a quarterly basis. The job will be passed on to my long-time deputy, also the most trusted business partner of mine and now the new Chief Executive Officer of the company, Mr. Wang Li. Although I'm no longer the CEO, I'm still going to be deeply involved in setting the strategic priorities and directing new product and business initiatives for the company that I built and am still deeply committed to. As I'm not going to communicate with the investor community as often in the future as before, I would like to take this opportunity to share my views on what has taken Momo this far and where it is heading in the coming few years. Nine years ago, I started Momo with an idea to help people discover new relationships, expand their social connections, and build meaningful interactions. This is a basic human demand that everybody needs regardless of geography and cultural background, but this is also something that we Chinese particularly need because of the uniqueness we have here in China from economic, societal, and cultural perspectives. Today, in retrospect, I’m glad to say that in many respects, the mission has been accomplished. Every month, more than 100 million people are connecting, interacting, and building romantic or otherwise meaningful relationships on our family of apps. At the same time, there have been and always will be opportunities for improvements in better satisfying user demand. That obviously is the ultimate driving force for the company to grow. If we can keep doing a better job in addressing the demand that we were not able to serve well in the past and at the same time keep evolving ourselves as the users do, we will grow. When the nearby people could not meet all the user demand that we saw, we brought them interest groups and nearby posts. When text and picture-based information failed to satisfy all the user demand that we saw, we gave them live streaming, short videos, dinner party games, and even virtual karaoke. When some people wanted a completely different social context and product mechanism, we added Tantan to our family of apps. This is how over the past nine years we transformed Momo from a simple, single-function application to a multibillion-dollar company. This relentless focus on innovation, encouraged to constantly reinvent and transform ourselves, will continue to be the way we drive the company forward in the future. Thank you for trusting the Momo team and for being part of the journey. Now let me hand the call over to our Chief Executive Officer, Wang Li. Mr. Wang, please?

Wang Li, CEO

Good morning and good evening, everyone. Thank you for joining our conference call today. This is my first earnings call as the Chief Executive Officer of the company. I'm going to spend the first part of my speech reviewing the operational and business update. After that, I'd like to share some of the priorities that I set for my teams for the coming few quarters. Firstly, a brief review of the financial performance. For the third quarter of 2020, total revenue was RMB3.77 billion, down 15% year-over-year. The year-over-year decrease was mainly due to the structural reform that we are currently undertaking within Momo's core live video business as well as the fact that the financial condition of some of our high-paying users deteriorated versus 2019 due to the lingering impact from COVID. Of course, the pressure from those two factors was partially offset by the robust growth from Tantan. Adjusted net income for the quarter was RMB654 million, representing a 17% profit margin. Excluding Tantan's net loss, adjusted income for the core Momo was RMB721 million or a 24% profit margin. In Q3, Tantan continued its strong momentum with total revenue reaching RMB729 million, up 135% year-over-year, driven by the growth momentum from its live streaming business as well as the gradual recovery of its membership business. Although Tantan stepped up its marketing spending in Q3 to capitalize on the post-COVID recovery, the strong top-line growth still enabled us to narrow down the loss on the bottom line. Adjusted net loss from Tantan was RMB66.87 million for the quarter compared to RMB160 million for the year-ago period and RMB70.79 million from last quarter. Now a deeper dive into other aspects of the quarter. First, on operating metrics, the number of MAU grew 2.1 million during the quarter to 113.6 million in September. The continuous post-COVID recovery trends, together with our product and operational efforts, were the primary driving forces for the quarterly net add on Momo. Total number of paying users across Momo reached 9 million for the quarter, representing a 100,000 net addition from the quarter ago. Now turning to Tantan, Tantan’s paying users for the third quarter totaled 4.1 million, a 200,000 increase from the previous quarter. The net addition was a general reflection of the post-COVID recovery in user engagement, partially offset by the gradual rollout of SVIP in the mid-September timeframe. The merchandising strategy we adopted has resulted in a slight lift in the average subscription price for the SVIP as compared with the previous See Who Likes Me and Flash Chats, which were packaged into SVIP and ceased to be offered as separate value-added services after the introduction of the SVIP package. Such a strategy was designed and tested to optimize for total revenue but was negative to the number of paying users when tested and initially launched due to the pricing list element in it. Without the launch of SVIP, the paying user count could have already exceeded the 4.2 million seen in Q1 2020. Wang Yu will have more details for you later in his remarks. It’s worth noting that since mid-Q3, we’ve been seeing elevating trends in user acquisition costs, specifically with the paid marketing channels, as a result of aggressive marketing investment from some online education companies and game publishers. It has caused the net addition in MAU and paying users to be more moderated in Q3 versus Q2 for Momo. And in Tantan’s case, it slowed down the recovery process from late August. Now it looks like the user acquisition environment might remain competitive in Q4 with e-commerce players joining the battle. Our short-term tactic here is to focus on ROI and try to be opportunistic in how we approach the marketing campaigns in Q4. If the competition for marketing channels remains challenging in December, the user and paying user growth on Momo may continue to be moderate in Q4. Tantan’s paying users could be under some pressure because it also has the continuous effect from the larger scale SVIP rollout in Q4. Despite the short-term challenges on the user acquisition side, we still see plenty of opportunities to drive growth through various product and operational efforts across our family apps. This remains the top priority of the company in the foreseeable future. I will elaborate more on our views and plans in this area in the latter part of my speech. Now turning to a quick review across our key business lines. Firstly, on live broadcasting. Total revenue from the live broadcasting business for the third quarter 2020 was RMB2.37 billion, down 27% from the same period last year and 9% from last quarter. The sequential decrease was largely due to the structural reform that we’ve been undertaking in Momo core’s live streaming business, partially offset by the rapid growth from Tantan’s live streaming service. Wang Yu will share more details in his remarks later, so I will be mainly focusing on the core Momo. Momo core’s live streaming revenues totaled RMB1.98 billion for the third quarter, down 40% from the same period last year and 18% from last quarter. As many of you know, since early August, we have been implementing a series of measures in order to revise the mid to long tail content ecosystem and to make sure that live streaming will continue to grow steadily, healthily, and in a sustainable manner in the new external environment. The structural reform involves a series of product and operational efforts, touching many different areas within the live streaming business. In Q3, we mainly focused efforts on three areas; first, making adjustments to certain interactive features and related operational policies that can be a strong stimulator for top spending, but may not be beneficial for the content ecosystem; second, holding a series of promotional events to revise the mid to long tail content ecosystem; and third, redesigning the KPI system for agencies and broadcasters, as well as reinventing the competition events with a purpose to focus less on meeting revenue targets, but more on content and supporting new talent. The product adjustment was made in early August. As we called out in the last earnings call, such adjustment was expected to cause severe short-term pain in revenues, but it is critical in getting rid of the bad apples that are harmful for the long-term healthiness of the business. Revenue as expected experienced a significant decline during early August. Toward mid-August, we were able to see stabilization and a step up in revenue from the very bottom, which means that the worst of the short-term negative impact from the reform was behind us. More importantly, during the past few months, we have been seeing some positive signs for improvement in the content ecosystem, such as a decrease in concentration level and an upward trend in the number of internal DAU and their respective viewing time, as well as the total broadcasting time of the professional performers. These are critical metrics for us to gauge the healthiness of the ecosystem. As the content ecosystem gradually improved, in mid-November, we were able to see another meaningful step up in daily revenue during the non-event days. It gives us the confidence that our live streaming business has entered into a virtuous cycle of gradual revenue recovery supported by a sustainable content ecosystem. The other important task of ours in recent couple of months is to ensure we have a secured supply of high growth broadcasters. For the mid to high grossing performers and the performers with high potential to become future stars, the platform usually secures these core performers with exclusive contracts called golden broadcaster contracts. These golden broadcasters represent 70% of Momo’s live broadcasting revenues, making them the key to ensure the stability of our content supply. In mid-September, we kicked off the golden broadcasters contract renewal process. The goal is to lock down the majority of golden broadcasters whose contracts are to expire within one to two years by offering a new incentive program. Up to last week, we’ve already secured a majority of the targeted performers by multiple-year exclusive contracts. At the same time, I am happy that the team was able to optimize the cost structure so that the incremental costs of the new program are quite manageable. Jon will have more details about this in his remarks. Overall, we are well poised for continuous content improvement in Q4. Our goal is to exit this year with solid progress in reshaping the long-tail content ecosystem, so that we can focus on driving revenue growth next year and take the live streaming business back to the growth track in 2021. Now turning to VAS. Revenue from value-added services reached RMB1.33 billion, up 25% year-over-year. Again, I’ll be focusing on Momo’s VAS business and leave the content part to Wang Yu a bit later. Revenue from VAS on an ex-Tantan basis reached RMB999 million for the third quarter of 2020, up 32% year-on-year. On a sequential basis, VAS revenues on the core grew 14%, driven by the continuous recovery of user engagements, as well as the growth momentum from some of the key paying experiences with VAS. During the third quarter, the audio and video social entertainment experiences continued to generate robust growth for VAS, driven by innovative product and operational ideas from the team. The new experience we brought into the chat room last quarter, such as Friends Trade, continue to generate momentum. At the same time, we also grew exceptionally well after we revamped the experience last quarter, making it the biggest sequential growth driver for Q3. As the overall traffic and user engagement continued to recover, in Q3, we also introduced a bunch of new gifting experiences into the traditional gifting categories, such as interest groups and greetings. As a result, revenues from this bucket grew pretty robustly as well. The growth that we had with Werewolf and interest groups shows that even for some of the very mature and established use cases, as long as we continue to innovate on consumer and paying experiences, there is always going to be an opportunity to drive growth. We will continue to go down this path in Q4. Now quickly on the new bucket. In Q3, matchmaking continued to see gradual improvement, both in terms of user engagement and revenue. In addition, we are also working on a number of other new experiences for the projects in the new bucket. For the projects in the new bucket, the near-term focus will be on improving user experience and retention. We will push the revenue button at some later stage when we deem fit. Now, briefly on other business lines. Mobile marketing revenue was RMB50.42 million, down from RMB81.89 million the same period last year. The decrease was a reflection of both macro conditions and our strategy to underweight the line in terms of resource allocation this year. The mobile gaming business continued to trend down in Q3 due to its immateriality, and we won’t be commenting too much on it until we have anything new here. These are the business updates. Now, I’d like to close my speech today by laying out three priorities for the company in the coming few quarters. My biggest priority is to take the core business back onto the growth track. I have full confidence here because the fundamentals of Momo as a social platform are very solid, as you can see from the steady pace of user and paying user growth after COVID. The solid fundamentals of the platform provide a firm foundation for continuous revenue growth on top of it. The healthy and steady growth of the VAS business stands as proof of that. The challenges that we’ve been seeing this year were largely due to the lingering economic impact from COVID, as well as the structural reform within the live streaming business. The worst impact from those two factors is already behind us. Q4 will still be a transition period where we largely focus on the reform. Next year, we’re going to be fully geared toward revenue growth. One of the key directions here is to more strategically manage the traffic allocation across different monetization efforts on the core. In late Q3, we did a reorganization by putting the live streaming business under the commercial product team, which is now overseeing all the monetization efforts of the company, including live streaming, VAS, mobile marketing, and gaming. Such an adjustment paves the road for us to maximize the efficiency in monetizing the traffic across the various business lines. We’re going to break the barrier between live streaming and VAS and recommend different experiences to users purely based on individual preference, which will lead to higher propensity to pay and better ROI utilizing the traffic for monetization. My next priority is to drive a higher level of collaboration between Momo and Tantan, especially on the marketing front. There are still a great deal of opportunities to improve the top of the funnel efforts, as well as the conversion methodologies and see a lot of synergies that we can drive by enabling closer collaborations between the core and Tantan. Seeing results here is a top priority for me in the coming few quarters. Third area of focus is to build new drivers for the next five to ten years. It’s now very clear that Momo is going to be a healthy and steady growing cash flow business for the company. As Tantan's revenue becomes increasingly sizable and the bottom line continues to improve, it’s going to be the new engine for the coming three to five years. However, beyond Momo and Tantan, we are still seeing opportunities in the social space that, if captured, will become future drivers for a longer-term horizon. Innovation is deeply rooted in Momo’s DNA. Over the past two years, we have learned lessons but also accumulated some valuable experience in building new applications. This is an area where I’d like to see us move a little bit faster in the coming few years. These are the things I’d like to cover on this call. Now, here is Wang Yu to talk about Tantan’s product and business development. Mr. Wang, please.

Wang Yu, CEO of Tantan

Thanks. So, let me briefly review Tantan’s operational and business development in the past quarter and our next plan. First, on user trends and related metrics. Total paying users reached 4.1 million for the quarter, a 200,000 net addition from 3.9 million for the previous quarter. The increase in the number of paying users was a general reflection of the recovery in Tantan’s domestic video use and user engagements, partially offset by the introduction of SVIP, which is a new subscription package that was getting gradually rolled out in the middle of September. I’m going to elaborate a bit more about this new monetization endeavor and how the dynamics may impact short-term and long-term paying subscribers in different ways a bit later in my remarks. Without the launch of SVIP in mid-September, the number of paying users would have already exceeded Q1’s level. Now, I’d like to echo the early comments from Wang Li about some recent trends that we’ve been seeing in terms of user acquisition. Towards late August, we started seeing a significant increase in user acquisition costs as a result of aggressive marketing spending from some of the education companies and mobile game publishers. As our marketing strategy focuses heavily on ROI, we prefer not to acquire users when it’s heavily overpriced; our current views that the user acquisition unit price might remain high in Q4. If that turns out to be the case, our short-term strategy is to time the marketing campaigns opportunistically to avoid unreasonable increases in user acquisition costs. As a result of this short-term strategy, we expect Q4’s marketing cost to see a meaningful decrease from Q3’s level. And to some extent, that could also affect the pace of sequential revenue growth in Q4. We believe the current high pricing in the channel market is largely due to the fact that education and gaming companies have been extremely aggressive in seizing the post-COVID market surge, but we think things will ease up after the Chinese New Year. We’re planning to use that window of opportunity to push the marketing button in a bigger way. Meanwhile, we are working to improve our marketing efficiency, and we are confident that we will see solid results by Chinese New Year. Now, briefly on overseas development. As previously mentioned, we have adopted a strategy to temporarily pull back from the developing countries in Asia and shift the focus to higher ARPU markets. Overseas revenues have been seeing a steady increase since the beginning of the year due to growth in some of the high ARPU areas that we have entered. However, the number of paying users has trended down as we cut back the spending in developing countries, where users are many but ARPU is extremely low. Looking beyond Q3, we may delay some of our overseas marketing plans due to the situations around the global pandemic, but overseas expansion remains a critical part of our growth plan over the longer run. Now briefly on revenues. Total revenues for the third quarter reached RMB728.9 million, up 135% year-on-year and 41% quarter-on-quarter, driven by continued momentum from the live broadcasting business and, to a lesser degree, the post-COVID recovery of the membership business. Average revenue per paying user, or ARPPU, reached RMB178 in Q3 compared to RMB69 for the same period last year and RMB133 last quarter. The substantial increase in ARPPU was again, primarily driven by the growth of the live streaming business. As said many times before, we believe Tantan still has a great deal of potential in driving ARPU growth. However, in the near term ramping up the ARPPU too fast may not be healthy for the bidding ecosystem. Therefore, we like to manage the pace of growth a little bit in the coming couple of quarters. Now let me give you an update on the progress we made on a number of other strategic fronts in Q3. First of all, improving the product experience. In the third quarter, we continued to push forward on two strategic fronts; one, enhancing the core dating experience, and two, enabling the users to connect and interact in new ways on top of the core swipe and match system. During the quarter, we revamped the core swiping experience with an enhanced card display format. We also redesigned the clicked-in profile page, making the profile picture and other personal information more prominent. In addition, providing a safe and trustworthy environment for users to date always stays on top of our agenda. Verifying the authenticity of the user information is a critical step on that front. Last year, our real photo verification effort has played a very positive role in improving the dating ecosystem and keeping spammers away. This quarter, we took the verification effort a big step forward by beginning to provide real-name verification service to the users. Users who have been verified with ID information will be prioritized in our recommendation engine. The initiatives have been well received by the users, so we plan to keep pushing on it to increase the adoption rate. On the front of enriching the product experiences, we’ve now begun a very small scale testing of a video and audio dating experience. While it’s still at an early experimental phase at this point, it represents an important direction that we’re moving towards. Of course, perfecting live streaming service is another important endeavor on that front as well. I’m going to elaborate a little bit more in my review of the monetization efforts. Now turning to business updates. In mid-September, we began to gradually roll out the new subscription package called SVIP. The new package includes some of the popular existing value-added services items such as See Who Likes Me, SnapChat, and unlimited right swipes, as well as brand new premium features that, according to test results, can add meaningful value to users. For example, one of these new features gives users access to an advanced filter that could be set to get more desirable recommendations. Another new feature allows the users to customize the privacy settings to address the privacy demand that we’re seeing from the users. We also give SVIP subscribers one opportunity per day to directly message someone they are interested in without being matched. On the pricing side, we adopted a dynamic pricing mechanism that some of our peers started adopting long ago. After the rollout of SVIP, we ceased to offer See Who Likes Me and Flash Chat as separate value-added service items. Such a replacement in this strategy collectively led to a de facto price effect, which was well expected based on testing results. Price effect will cause SVIP when launched to be negative to the number of paying users. As a result, we expect Q4’s paying usage to decrease from Q3’s level as we roll out SVIP to a larger scale. Our strategy is to ensure that the initial launch is positive to the grossing. And for the users who choose not to migrate from the previous subscription to SVIP, we’re going to use different pricing wall tactics, as well as new added value services, to board them back over time. Such a strategy could actually expand rather than limit the headroom for growth of the paying user base in the future. Now turning to live broadcasting business. In Q3, we focused on optimizing the product and services within the live broadcasting business. Another priority is to ensure that the new service integrates well with the dating ecosystem without causing any unwanted results. So far we are progressing well on all those priorities. Now Tantan has been roughly nine months into live streaming. So it's probably time to share some of my early thoughts about what role it is playing and how I'd like to steer the service and business going forward. Live streaming for Tantan is a powerful monetization tool. It allows the company to increase ARPU and make the financial model work. So we have bigger leverage to grow the user scale and keep investing for future drivers. At the same time, live streaming is also a consumer experience. In that respect, our main goal is to make live streaming a complementary service to the core dating experience and contribute positively to user engagement. The key to that goal is to stick to the social attribute of this consumer experience. In order to achieve that goal, we need to carefully pace its development as the monetization feature to avoid going top heavy too fast. Tantan's paying structure right now is still very long tail driven. Showrooms are small but very interactive, which is critical in making live streaming a gratifying user social experience. We would like to keep it that way in order to best leverage the advantages of Tantan as a social platform. Those are the key things that I'd like to cover for today. Now let me pass the call over to Mr. Jonathan Zhang for a financial review. Jon, please.

Jonathan Zhang, CFO

Thanks. Hi, everyone. Thank you for joining our conference call today. Let me briefly take you through the financial review. Total revenue for the third quarter 2020 was RMB3.77 billion, down 15% year-on-year or 3% quarter-over-quarter. Non-GAAP net income attributable to Momo was RMB653.8 million compared to RMB1.09 billion from the same period of 2019, or a 40% decrease year-over-year. As the revenue lines have been covered comprehensively by Wang Li and Wang Yu earlier, let me just jump into the cost and expenses items directly. Our non-GAAP cost of revenue for the third quarter of 2020 was RMB2 billion compared to RMB2.18 billion for the same period last year. The non-GAAP cost of revenue as a percentage of total revenue was 53%, an increase from 49% from Q3 last year. Non-GAAP gross profit margin for the quarter was down 4 percentage points from a year ago. The decrease was attributable to the following four factors in order of magnitude of their respective impact. Number one, higher payout ratio from the live streaming business due to the promotional events that we held to revise the mid to long tail content ecosystem. The incentive program that we offered to golden broadcasters to stabilize our content supply, and the higher revenue contribution from agencies represented broadcasters. Number two, higher payout ratio from VAS services due to the strong momentum coming from the audio and video social entertainment business, a big part of which involved third-party professional moderators. Number three, lower gross margin from Tantan as its live broadcasting business is becoming increasingly sizable. And number four, certain fixed nature cost items such as headcount and depreciation of fixed assets also impacted the gross margin negatively, as the total revenue declined and these items represent a higher percentage of total net revenue. On a sequential basis, the non-GAAP gross margin dipped by 1 percentage point, better than we originally expected. One thing worth mentioning here is that, as Mr. Wang Li said, in September, we started a program to renew the exclusive multiyear contracts of golden broadcasters by offering an additional incentive for revenue sharing. The incremental cost incurred was partially offset by a reduction of subsidies for operational events in Q3. We expect the ongoing gross margin impact from the contract renewal program to be from 1 to 2 percentage points. Together with the bonus we have budgeted for the year-end gala, the gross margin in Q4 is expected to be down a couple of percentage points from Q3 levels. Non-GAAP R&D expenses for the third quarter was RMB252.3 million, relatively flat compared to RMB254 million for the same period last year, representing 6.7% and 5.7% of total revenue respectively. The increase in R&D expenses as a percentage of revenue was mainly due to the decrease in revenue. We ended the quarter with 2,396 total employees, of which 760 are from Tantan. The R&D personnel as a percentage of total employees for the group was 58% compared with 54% Q3 last year. Non-GAAP sales and marketing expenses for the third quarter was RMB696 million or 18.5% of total revenue compared to RMB701.7 million or 15.8% of total revenue for the same period last year. The year-over-year decrease in sales and marketing expenses was mainly due to the lower marketing spending from Momo, which was partially offset by higher spending from Tantan. On a sequential basis, the non-GAAP sales and marketing expenses, as a percentage of revenue, were up 3.2%. The increase was attributable to our stepped-up user acquisition efforts for Momo and Tantan to capitalize on the post-COVID recovery. Non-GAAP G&A expenses were RMB105.8 million for the third quarter of 2020 compared to RMB150.4 million for the same quarter last year, representing 2.8% and 3.4% of total net revenue respectively. The year-on-year decrease in G&A expenses was mainly due to the reduction of service costs related to our experimental project, as well as less bonus accrual during the third quarter of 2020. Non-GAAP operating income was RMB737.6 million, a decrease of 38% from Q3 2019, representing a 19.6% non-GAAP operating margin for the quarter, down 7 percentage points from the same period last year. Lastly, let me talk about the business outlook. We estimate our fourth-quarter revenue to come in the range of RMB3.65 billion to RMB3.75 billion, representing a decrease of 22.1% to 20% year-on-year and a decrease of 3.1% to 0.4% quarter-over-quarter. Such estimation is based on the assumptions that Momo core revenue will be slightly down from Q3 level. There are two things worth mentioning here. Firstly, although the daily grossing during the non-event days have been stabilized and meaningfully improved from the bottom seen in early August, July, as a pre-restructuring month, set a high base for Q4. Secondly, Q4 is still a transition period where the focus is still on the content ecosystem. As a result, we're adopting a conservative principle for running the year-end computation event by not setting KPIs for the team in terms of revenue that comes out of it. Therefore, we expect the incremental revenues from the upcoming year-end gala to be much less compared to that in the previous year. Given these two factors, we expect Momo's live broadcasting revenue to decrease slightly from Q3 levels. Obviously, it is going to be partially offset by the continuous growth from our VAS services. We also expect Tantan’s revenue growth will be impacted by the following two factors. Number one, as mentioned earlier, the temporary intense competition in the marketing channels has put some pressure on new user acquisition and paying user growth. Number two, the Tantan team is purposely managing the cadence of ARPPU pool expansion in live streaming services at the current stage in order to make sure there's nothing negative to impact the dating ecosystem. Please be mindful that the forecast represents the company's current and preliminary view on the market and operational conditions, which are subject to change. That concludes our prepared portion of today's discussion. With that, let me turn the call back to Cathy to start the Q&A. Cathy, please.

Cathy Peng, Speaker

Operator, we're ready for questions.

Operator, Operator

First question comes from the line of Thomas Chong of Jefferies.

Thomas Chong, Analyst

I have two questions. My first question is about the update on ARPU recovery trend among the high paying users up to November, and how we should think about the initial revenue outlook in 2021? And my second question is on Tantan. Can management also comment about the live streaming revenue versus the membership trend in 2021? Thank you.

Wang Li, CEO

Let me start by discussing the structural reform we are currently implementing in the live streaming business. Initially, this reform did have a negative effect on the spending of our high-paying users. However, we believe that enduring this short-term setback will allow us to eliminate harmful elements from our content ecosystem in the long term. Additionally, gradually moving away from a top-heavy model will enhance the stability of our business structure in the new policy environment. This is crucial for ensuring the healthy and steady growth of Momo's live broadcasting business in the coming years. Looking at the data from the past few months, we are pleased to report significant progress towards this goal. Thanks to the commitment of our management and the perseverance of our team, we have successfully removed problematic elements from the system. Moreover, the metrics reflecting the health of our content ecosystem, such as daily active users, time spent, and total broadcasting time among professional performers, have all shown positive trends as we entered November. Up to now, our team has nearly completed the contract renewal process with key broadcasters at a manageable incremental cost, securing the majority of contracts set to expire in the next couple of years. These renewed contracts will provide coverage for at least the next three years and are critical for solidifying our content ecosystem, which is essential for the healthy growth of Momo's live streaming business in the upcoming years. Now, regarding the topic that may be of most interest to you, revenue recovery. If we examine the average daily grossing on non-event days and compare it with the lowest points we observed in early August, we see a stable increase of about RMB3 million to RMB4 million per day, indicating a gradual recovery in our content ecosystem. We expect this average grossing during non-event days to maintain that level. The year-end competition event is expected to generate some additional revenue. However, as mentioned earlier, the team's focus in Q4 will be primarily on enhancing the content, with revenue being a secondary priority. This principle also applies to the management of the year-end competition event, where we are not imposing strict KPIs on the team. This conservative approach is reflected in our guidance. For Momo's live broadcasting business, while it's still early to provide an outlook for 2021, I can share some trends. We anticipate completing our structural reform transition by the end of this year, allowing us to focus more on revenue growth next year. Besides the usual seasonal fluctuations expected in Q1, I am confident that we will see steady revenue improvement from Q4 levels. For our VAS business, the team has been disciplined this year in managing various operational efforts to drive revenue. We are currently observing solid growth opportunities in the chat room experience and are testing new paying experiences. I believe this area will continue to see significant growth next year. Regarding Tantan, since Q2, we have seen strong revenue growth. The temporary slowdown expected in Q4 is primarily due to two reasons. First, to maintain the health of the content ecosystem, our team has purposely moderated the pace of monetization, particularly how quickly we increase ARPU. Second, the intense competition in user acquisition this quarter, particularly high costs per user, is affecting new registrations and the growth of paying users. However, from a year-over-year perspective, Tantan is still anticipated to grow at a rate exceeding 90 percent compared to last year, which is satisfactory given its current stage of development and reflects a safe growth rate for a healthy dating ecosystem. Moving into next year, Tantan is expected to continue growing its user base and improving ARPU, contributing to rapid revenue growth compared to 2020. Finally, we have a key objective for next year, which reflects a long-term trend for the company. We aim to increase the ratio of VAS to live streaming revenue significantly. This ratio was around 30% in 2019 and is projected to be between 40% and 50% this year. Currently, we see more growth potential in providing enhanced value-added services in the social space compared to live streaming. My target is to raise the VAS to live broadcasting revenue ratio to above 60%, potentially nearing 70% in 2021. Achieving this will ensure a stable and resilient overall business structure for Momo as a social company, better preparing us to handle external risks.

Jonathan Zhang, CFO

So regarding the revenue outlook, we haven't started projects and processes for the period beyond Q4 yet, so it's too early to share anything too specific. But here are some of the drivers that we're looking at. First of all, the users are going to continue to grow versus this year and that will translate into paying user growth. We do not guide on user and paying user growth, but I'm confident that it will be meaningful against this year as COVID is behind and with the efforts in improving product and marketing efficiency. Second, next year on the VAS side, we're going to continue to optimize SVIP. Currently, we also have a few other membership features that we are testing and targeted to launch next year. One thing about next year is that we are looking to build a new monetization feature around video dating experiences, and we're just currently testing. The new monetization will be an a la carte model. If we're successful, we can be a meaningful ARPU driver as well. Thirdly, on live streaming. In the second half of this year, we largely focused on improving the product experience. Currently, I feel that we still have a lot of areas that need to be improved, for example, the recommendation engine, the in-channel experience, and the way live video is connected to core products. So we've been pulling back on the ARPPU driven efforts since September. As we improve the overall user experience with live video, we're certain to pull some of the revenue levers next year. So overall, I think both paying user and ARPPU growth will see very meaningful growth in 2021. Thank you.

Cathy Peng, Speaker

Operator, please get to the next.

Operator, Operator

Next question is from the line of Tian Hou of TH Capital.

Tian Hou, Analyst

So lots of guys compare Momo with Match Group or Tinder. However, if we look at how they grow during COVID, it seems like there is a big diversion. So I wonder, in China, in the Chinese cultural environment, what is the best way to grow dating and social networking business, and what is the ceiling, how big the market can be? Also, what's the company's strategy for the next five to ten years? Are you guys going to continue to operate in the dating market, or are you going to bring live broadcasting to new areas such as e-commerce, like a lot of other broadcasting vendors are doing? Also related to the next several years' strategy, you guys have a lot of net cash. How are you going to give cash to advance your strategy? Thank you. That's all my question.

Wang Li, CEO

First of all, we believe there is still huge growth potential in China's open social space and the general dating market. According to some official statistics that I've seen, in China, we have from 200 million to 300 million single adult population. Right now, we are also seeing some new rising trends. For example, the late time for marriage, rising divorce rates, and the fact that the younger generation is becoming increasingly receptive to the idea of online dating. We are also actually seeing increasing dependence on online dating services. All of these will lead to a continuous expansion in our addressable market. With the current status of China's economic development and the overall consumption power of China's mobile Internet population, I think open social business and the dating business should have huge potential for monetization and profitability. Momo and Tantan, we are offering in that open social space with different but very complementary positioning. So we are all going to benefit from that growing market demand. Other than Momo and Tantan, we are also actively pursuing growth opportunities via new applications in the social and entertainment space. Momo's team has proven capabilities in product innovation. Overall, I'm extremely confident in the long-term growth potential for such product portfolio approach. More specifically about the growth outlook for the Momo application, I think through how quickly the traffic of Momo recovered from the COVID, we can actually see that the fundamentals of the social platform are very solid. But at the same time, Momo is also a longstanding and relatively mature social brand. So when we talk about user growth, we need to seek growth opportunities and try to build growth on top of a pretty stable user base. At this point, we are still seeing pretty evident growth opportunities in penetrating into lower-tier cities. But unfortunately, this year a lot of our plans on that front were stuck in the system due to restrictions in different geolocations to keep the virus under control. But next year, I think we're going to continue to push forward on that front. Besides user growth, the team is also going to continue to push harder and go deeper on the monetization side. I actually am still seeing a great deal of potential on that front for Momo for the core, especially in better utilizing the commercial traffic. I think what we need to do here is to do things strategically and try to build a holistic traffic management system that goes across different business lines, including VAS and live streaming. Previously, because of the organizational structure that we had in the past, sometimes we could be putting in artificial barriers between VAS and live streaming that blocked traffic from flowing from one line to another. That actually led to significantly lower ROI utilizing the commercial traffic. Next year, with a new work structure, we're going to break that sort of system and adopt a pure ROI driven approach to allocate the commercial traffic between different lines. We believe that Momo is going to continue to grow steadily and can also be a very solid long-term contributor to the bottom line and to the cash flow of the group. Tantan, its brand name is much younger and its product mechanism is also more geared towards young people in China. We do believe that as compared with Momo, Tantan is facing greater growth opportunities in growing its user base. We believe that, in China alone, Tantan should be able to at least double the size of its user base from where it is right now or it can be potentially much bigger than that. Beyond China, Tantan is also facing a very good revenue TAM in the overseas market. But of course, the team needs to be working very hard toward these goals. We are confident that through improvements on the product side and improvements on the user acquisition side, we're going to continue to approach these targets. So that's the answer to the first question. You're right in saying that we have a lot of cash. Currently, the company has, I think, close to RMB16 billion in cash sitting on the balance sheet, and that number is still rapidly growing. Other than returning cash to the shareholders in the form of dividends and share buybacks, in terms of capital allocation, one of the other things that we are considering is, of course, the M&A opportunities that can strengthen the company's leadership and build future drivers. I would say that on the M&A front, the company's approach tends to be fairly prudent in analyzing and evaluating any potential targets. But if we do see opportunities as promising as Tantan, we are going to go in very aggressively without hesitation.

Cathy Peng, Speaker

Okay. It seems like this call has overrun pretty significantly. Operator in the interest of time, I think this is going to be the end of this conference call. Thank you guys for participating, and thank you for the interest in Momo and Tantan. We'll see you next quarter. Thank you.

Operator, Operator

Thank you. Ladies and gentlemen, that concludes the conference for today. Thank you for participating. You may all disconnect.