8-K

NAVIENT CORP (NAVI)

8-K 2024-07-24 For: 2024-07-24
View Original
Added on April 11, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): July 24, 2024

Navient Corporation

(Exact name of registrant as specified in its charter)

Delaware 001-36228 46-4054283
(State or other jurisdiction<br> <br>of incorporation) (Commission<br> <br>File Number) (I.R.S. Employer<br> <br>Identification No.)
13865 Sunrise Valley Drive, Herndon, Virginia 20171
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(Address of principal executive offices) (Zip Code)

Registrant’s telephone number, including area code: (703) 810-3000

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
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Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
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Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
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Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading<br> <br>Symbol(s) Name of each exchange<br> <br>on which registered
Common stock, par value $.01 per share NAVI The NASDAQ Global Select Market
6% Senior Notes due December 15, 2043 JSM The NASDAQ Global Select Market
Preferred Stock Purchase Rights None The NASDAQ Global Select Market
ITEM 2.02 RESULTS OF OPERATIONS AND FINANCIAL CONDITION.
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On July 24, 2024, Navient Corporation (the “Company”) issued an informational press release announcing its financial results for the quarter ended June 30, 2024 were available on the “Investor” page of its website located at https://www.Navient.com/investors. Additionally, on July 24, 2024, the Company posted its financial results for the quarter ended June 30, 2024 to its above-referenced web location. A copy of each press release is furnished as Exhibit 99.1 and Exhibit 99.2 hereto.

ITEM 9.01 FINANCIAL STATEMENTS AND EXHIBITS.
(d) Exhibits
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Exhibit<br> <br>Number Description
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99.1* Press Release, dated July 24, 2024.
99.2* Financial Press Release, dated July 24, 2024.
104 Cover Page Interactive Data File (embedded within the Inline XBRL document).
* Furnished herewith.
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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

NAVIENT CORPORATION
Date: July 24, 2024 By: /s/ JOE FISHER
Joe Fisher
Chief Financial Officer

EX-99.1

Exhibit 99.1

LOGO

NEWS RELEASE

For immediate release

Navient posts second quarter 2024 financial results

HERNDON, Va., July 24, 2024 — Navient (Nasdaq: NAVI) today posted its 2024 second quarter financial results. Complete financial results are available on the company’s website at **** Navient.com/investors. The materials will also be available on Form 8-K on the SEC’s website at www.sec.gov.

Navient will hold a live audio webcast today, July 24, 2024, at 8 a.m. ET, hosted by David Yowan, president and CEO, and Joe Fisher, CFO.

Analysts and investors who wish to ask questions are requested to pre-register at Navient.com/investors at least 15 minutes ahead of start time to receive their personal dial-in access details. Others who wish to join in listen-only mode do not need to pre-register and may simply visit Navient.com/investors to access the webcast.

Supplemental financial information and presentation slides used during the call will be available no later than the start time. A replay of the webcast will be available approximately two hours after the event’s conclusion.

* * *

About Navient

Navient (Nasdaq: NAVI) provides technology-enabled education finance and business processing solutions that simplify complex programs and help millions of people achieve success. Our customer-focused, data-driven services deliver exceptional results for clients in education, healthcare and government. Learn more at navient.com.

Contact:

Media:   Paul Hartwick, 302-283-4026, paul.hartwick@navient.com

Investors: Jen Earyes, 703-984-6801, jen.earyes@navient.com

#

EX-99.2

Exhibit 99.2

NAVIENT REPORTS SECOND-QUARTER<br><br><br>2024 FINANCIAL RESULTS

LOGO

HERNDON, Va., July 24, 2024 — Navient (Nasdaq: NAVI) today released its second-quarter 2024 financial results.

OVERALL RESULTS •   GAAP net<br>income of $36 million^^($0.32 diluted earnings per share).<br> <br><br><br><br>•   Core Earnings^(1)^ of $33 million ($0.29<br>diluted earnings per share).
SIGNIFICANT ITEMS •   GAAP and Core<br>Earnings results included a net reduction to pre-tax income of $35 million ($0.24 diluted loss per share) comprised of the following items:<br><br><br><br> <br>^○^   $16 million ($0.11 diluted loss per share) of restructuring expenses and $12 million ($0.08 diluted loss per share) of regulatory-related expenses.<br><br><br><br> <br>^○^   FFELP Loan prepayments of $2.5 billion (compared to $1.6 billion in first-quarter 2024), resulting in the write-off of an additional<br>$7 million ($0.05 diluted loss per share) of loan premium, a non-cash reduction to net interest income, compared to the prior quarter.

CEO COMMENTARY – “We achieved several key milestones on our strategic actions,” said David Yowan, president and CEO, Navient. “We are aggressively and deliberately making meaningful progress on future milestones, and remain confident in our ability to achieve our targeted expense reductions within the timelines announced earlier this year. During the quarter, we entered into a variable cost outsourcing agreement with a third-party student loan servicer, actively began evaluating options to divest our business processing division, and took steps toward a leaner corporate footprint.”

SECOND-QUARTER HIGHLIGHTS
FEDERAL EDUCATION LOANS SEGMENT •   Net income of $28 million.<br><br><br><br> <br>•   Net interest margin of<br>0.36%.<br> <br><br> <br>•   Successfully<br>finalized servicing outsourcing agreement with MOHELA, a leading provider of student loan servicing for government and commercial enterprises.
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CONSUMER LENDING SEGMENT •   Net income of $60 million.<br><br><br><br> <br>•   Net interest margin of<br>2.89%.<br> <br><br> <br>•   Originated<br>$278 million of Private Education Loans.<br> <br><br><br><br>•   Successfully finalized servicing outsourcing agreement, as noted above. The Earnest team continues to<br>provide customer service for Earnest and NaviRefi clients.
BUSINESS PROCESSING SEGMENT •   Revenue of $81 million.<br><br><br><br> <br>•   Net income of $15 million<br>and EBITDA^(1)^of $20 million.<br> <br><br><br><br>•   EBITDA margin of 25%.<br> <br><br><br><br>•   Launched process to identify options to divest the Business Processing division to further simplify<br>our business.
CAPITAL & FUNDING •   GAAP equity-to-asset ratio of 4.9% and adjusted tangible equity ratio^(1)^ of 8.2%.<br> <br><br><br><br>•   Repurchased $38 million of common shares. $209 million common share repurchase authority<br>remains outstanding.<br> <br><br> <br>•   Paid<br>$17 million in common stock dividends.<br> <br><br><br><br>•   Issued $728 million of asset-backed securities.
OPERATING<br><br><br>EXPENSES •   Operating expenses of<br>$154 million, excluding $12 million of regulatory-related expenses.
^(1)^ Item is a non-GAAP financial measure. For a description and reconciliation, see “Non-GAAP Financial Measures” on pages 18 – 28.
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SEGMENT RESULTS — CORE EARNINGS
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FEDERAL EDUCATION LOANS
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In this<br>segment, Navient owns and manages a portfolio of FFELP federally guaranteed student loans.

FINANCIAL RESULTS AND KEY PERFORMANCE METRICS

(Dollars in millions) 2Q24 1Q24 2Q23
Net interest income $ 33 $ 53 $ 106
Provision for loan losses (2) 1 5
Other revenue 17 17 15
Total revenue 52 69 116
Expenses 16 17 18
Pre-tax income 36 52 98
Net income $ 28 $ 40 $ 76
Segment net interest margin .36% .55% .97%
FFELP Loans:
FFELP Loan spread .49% .66% 1.07%
Provision for loan losses $ (2) $ 1 $ 5
Net charge-offs $ 10 $ 10 $ 19
Net charge-off rate .14% .13% .22%
Greater than 30-days delinquency rate 13.5% 13.2% 16.1%
Greater than 90-days delinquency rate 7.0% 6.6% 8.2%
Forbearance rate 16.8% 16.0% 16.0%
Average FFELP Loans $ 34,741 $ 37,158 $ 41,869
Ending FFELP Loans, net $ 32,940 $ 35,879 $ 40,851
(Dollars in billions)
Total federal loans serviced $ 38 $ 42 $ 47

DISCUSSION OF RESULTS — 2Q24 vs. 2Q23

Net income was $28 million compared to $76 million.
Net interest income decreased $73 million primarily due to the paydown of the loan portfolio, which included an<br>increase in prepayments. The increase in prepayments of $1.9 billion ($2.5 billion in the current quarter compared with $600 million in the year-ago quarter) resulted in the write-off of an additional $20 million of loan premium in the current quarter compared with the year-ago quarter. This reduced the net interest margin by 22 basis points.<br>There was also a decrease in net interest income due to the impact of increasing interest rates on the different index resets for the segment’s assets and debt.
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Provision for loan losses decreased $7 million. The $(2) million of provision for loan losses in the current period<br>was the result of stable credit trends.
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^○^ Net charge-offs were $10 million compared to $19 million.
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^○^ Delinquencies greater than 90 days were $1.9 billion compared to $2.7 billion.
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^○^ Forbearances were $5.3 billion compared to $6.3 billion.
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Other revenue increased $2 million.
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Expenses were $2 million lower primarily as a result of the paydown of the loan portfolio.
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Our servicing outsourcing agreement with MOHELA took effect on July 1. Borrower transition is planned for this fall after<br>comprehensive communications. Borrowers will continue to use the same account numbers, phone numbers, payment plans, and other details.
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2

CONSUMER LENDING

In this segment, Navient owns and manages a portfolio of Private Education Loans. Through our Earnest brand, we also refinance and originate Private Education Loans.

FINANCIAL RESULTS AND KEY PERFORMANCE METRICS

(Dollars in millions) 2Q24 1Q24 2Q23
Net interest income $ 126 $ 134 $ 143
Provision for loan losses 16 11 6
Other revenue 3 4 5
Total revenue 113 127 142
Expenses 34 32 42
Pre-tax income 79 95 100
Net income $ 60 $ 73 $ 75
Segment net interest margin 2.89% 2.99% 2.97%
Private Education Loans (including Refinance Loans):
Private Education Loan spread 3.01% 3.10% 3.12%
Provision for loan losses $ 16 $ 11 $ 6
Net charge-offs $ 67 $ 99 $ 62
Net charge-off rate 1.65% 2.40% 1.39%
Greater than 30-days delinquency rate 5.2% 5.0% 4.4%
Greater than 90-days delinquency rate 2.2% 2.1% 2.0%
Forbearance rate 1.8% 1.8% 1.8%
Average Private Education Loans $ 16,936 $ 17,385 $ 18,690
Ending Private Education Loans, net $ 16,238 $ 16,608 $ 17,732
Private Education Refinance Loans:
Net charge-offs $ 12 $ 11 $ 8
Greater than 90-days delinquency rate .5% .5% .3%
Average Private Education Refinance Loans $ 8,662 $ 8,796 $ 9,293
Ending Private Education Refinance Loans, net $ 8,494 $ 8,619 $ 9,059
Private Education Refinance Loan originations $ 222 $ 228 $ 142

DISCUSSION OF RESULTS — 2Q24 vs. 2Q23

Originated $278 million of Private Education Loans compared to $197 million.
^○^ Refinance Loan originations were $222 million compared to $142 million.
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^○^ In-school loan originations were $56 million compared to $55 million.<br>
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Net income was $60 million compared to $75 million.
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Net interest income decreased $17 million primarily due to the paydown of the loan portfolio.
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Provision for loan losses increased $10 million. The provision for loan losses of $16 million in the current<br>period included $6 million in connection with loan originations and $10 million related to a general reserve build. The provision of $6 million in the year-ago quarter included $4 million<br>in connection with loan originations and $2 million related to a general reserve build.
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^○^ Net charge-offs were $67 million, up $5 million from $62 million.
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^○^ Private Education Loan delinquencies greater than 90 days: $351 million, unchanged from $351 million.<br>
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^○^ Private Education Loan forbearances: $294 million, down $34 million from $328 million.<br>
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Other revenue decreased $2 million.
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Expenses decreased $8 million primarily due to improved marketing efficiencies.
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3

BUSINESS PROCESSING
In this<br>segment, Navient performs business processing services for non-education related government and healthcare clients.

FINANCIAL RESULTS AND KEY PERFORMANCE METRICS

(Dollars in millions) 2Q24 1Q24 2Q23
Revenue from government services $ 49 $ 48 $ 52
Revenue from healthcare services 32 29 31
Total fee revenue 81 77 83
Expenses 62 69 75
Pre-tax income 19 8 8
Net income $ 15 $ 6 $ 6
EBITDA^(1)^ $ 20 $ 9 $ 8
EBITDA<br>margin^(1)^ 25% 11% 10%
^(1)^ Item is a non-GAAP financial measure. For a description and reconciliation, see “Non-GAAP Financial Measures” on pages 18 – 28.
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DISCUSSION OF RESULTS — 2Q24 vs. 2Q23

Revenue was $81 million, $2 million lower.
Net income was $15 million compared to $6 million.
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EBITDA was $20 million, up $12 million, primarily as a result of several efficiency initiatives recently<br>implemented as well as the year-ago period having elevated upfront start-up costs on new contracts.
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EBITDA margin was 25%, up from 10%.
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Definitions for capitalized terms in this release can be found in Navient’s Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on February 26, 2024 (the 2023 Form 10-K).

Navient will hold a live audio webcast today, July 24, 2024, at 8 a.m. ET, hosted by David Yowan, president and CEO, and Joe Fisher, CFO.

Analysts and investors who wish to ask questions are requested to pre-register at Navient.com/investors at least 15 minutes ahead of start time to receive their personal dial-in access details. Others who wish to join in listen-only mode do not need to pre-register and may simply visit Navient.com/investors to access the webcast.

Supplemental financial information and presentation slides used during the call will be available no later than start time. A replay of the webcast will be available approximately two hours after the event’s conclusion.

This news release contains “forward-looking statements,” within the meaning of the federalsecurities law, about our business and prospectus and other information that is based on management’s current expectations as of the date of this release. Statements that are not historical facts, including statements about our beliefs, opinions, or expectations and statements that assume or are dependent upon future events, are forward-looking statements and often contain words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “see,” “will,” “would,” “may,” “could,” “should,” “goals,” or “target.” Such statements are based on management’s expectations as of the date of this release and involve many risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. For Navient, these factors include, among other things: general economic conditions, including the potential impact of inflation and interest rates on Navient and its clients and customers and on the creditworthiness of third parties; and increased defaults on education loans held by us. The company could also be affected by, among other things, unanticipated repayment trends on education loans including prepayments or deferrals resulting from new interpretations or the timing of the execution and implementation of current laws, rules or regulations or future laws, executive orders or other policy initiatives that operate to encourage or require consolidation, abolish existing or create additional income-based repayment or debt forgiveness programs or establish other policies and programs or extensions of previously announced deadlines which may increase or decrease the prepayment rates on education loans

4

and accelerate or slow down the repayment of the bonds in our securitization trusts; a reduction in our credit ratings; changes to applicable laws, rules, regulations and government policies and expanded regulatory and governmental oversight; changes in the general interest rate environment, including the availability of any relevant money-market index rate or the relationship between the relevant money-market index rate and the rate at which our assets are priced; the interest rate characteristics of our assets do not always match those of our funding arrangements; adverse market conditions or an inability to effectively manage our liquidity risk or access liquidity could negatively impact us; the cost and availability of funding in the capital markets; our ability to earn Floor Income and our ability to enter into hedges relative to that Floor Income are dependent on the future interest rate environment and therefore is variable; our use of derivatives exposes us to credit and market risk; our ability to continually and effectively align our cost structure with our business operations; a failure or breach of our operating systems, infrastructure or information technology systems; failure by any third party providing us material services or products or a breach or violation of law by one of these third parties; our work with government clients exposes us to additional risks inherent in the government contracting environment; acquisitions, strategic initiatives and investments or divestitures that we pursue; shareholder activism; reputational risk and social factors; and the other factors that are described in the “Risk Factors” section of Navient’s Annual Report on Form 10-K for the year ended December 31, 2023, and in our other reports filed with the Securities and Exchange Commission. The preparation of our consolidated financial statements also requires management to make certain estimates and assumptions including estimates and assumptions about future events. These estimates or assumptions may prove to be incorrect and actual results could differ materially. All forward-looking statements contained in this release are qualified by these cautionary statements and are made only as of the date of this release. The company does not undertake any obligation to update or revise these forward-looking statements except as required by law.

* * *

About Navient

Navient (Nasdaq: NAVI) provides technology-enabled education finance and business processing solutions that simplify complex programs and help millions of people achieve success. Our customer-focused, data-driven services deliver exceptional results for clients in education, healthcare and government. Learn more at Navient.com.

Contact:

Media: Paul Hartwick,<br>302-283-4026, paul.hartwick@navient.com
Investors: Jen Earyes, 703-984-6801,<br>jen.earyes@navient.com

# # #

LOGO

5

SELECTED HISTORICAL FINANCIAL INFORMATION ANDRATIOS
QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- ---
(In millions, except per share data) June 30,2024 March 31,2024 June 30,2023 June 30,2024 June 30,2023
GAAP Basis
Net income $ 36 $ 73 $ 66 $ 109 $ 177
Diluted earnings per common share $ .32 $ .64 $ .52 $ .97 $ 1.39
Weighted average shares used to compute diluted earnings per share 112 114 125 113 128
Return on assets .26% .51% .41% .39% .55%
Core Earnings Basis^(1)^
Net income^(1)^ $ 33 $ 54 $ 88 $ 86 $ 221
Diluted earnings per common share^(1)^ $ .29 $ .47 $ .70 $ .77 $ 1.73
Weighted average shares used to compute diluted earnings per share 112 114 125 113 128
Net interest margin, Federal Education Loan segment .36% .55% .97% .46% 1.05%
Net interest margin, Consumer Lending segment 2.89% 2.99% 2.97% 2.94% 3.05%
Return on assets .24% .37% .55% .31% .69%
Education Loan Portfolios
Ending FFELP Loans, net $ 32,940 $ 35,879 $ 40,851 $ 32,940 $ 40,851
Ending Private Education Loans, net 16,238 16,608 17,732 16,238 17,732
Ending total education loans, net $ 49,178 $ 52,487 $ 58,583 $ 49,178 $ 58,583
Average FFELP Loans $ 34,741 $ 37,158 $ 41,869 $ 35,950 $ 42,562
Average Private Education Loans 16,936 17,385 18,690 17,160 18,988
Average total education loans $ 51,677 $ 54,543 $ 60,559 $ 53,110 $ 61,550
^(1)^ Item is a non-GAAP financial measure. For a description and reconciliation, see “Non-GAAP Financial Measures” on pages 18 – 28.
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6

RESULTS OF OPERATIONS

We present the results of operations below first in accordance with GAAP. Following our discussion of earnings results on a GAAP basis, we present our results on a segment basis. We have four reportable operating segments: Federal Education Loans, Consumer Lending, Business Processing and Other. These segments operate in distinct business environments and we manage and evaluate the financial performance of these segments using non-GAAP financial measures we call Core Earnings (see “Non-GAAP Financial Measures — Core Earnings” for further discussion).

GAAP INCOME STATEMENTS (UNAUDITED)
June 30, 2024vs.March 31, 2024 June 30, 2024vs.June 30, 2023
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QUARTERS ENDED Increase(Decrease) Increase(Decrease)
(In millions, except per share data) June 30,<br>2024 March 31,2024 June 30,<br>2023 % %
Interest income:
FFELP Loans $ 608 $ 661 $ 720 (8)% (16)%
Private Education Loans 317 328 341 (3) (7)
Cash and investments 48 38 36 26 33
Total interest income 973 1,027 1,097 (5) (11)
Total interest expense 843 875 919 (4) (8)
Net interest income 130 152 178 (14) (27)
Less: provisions for loan losses 14 12 11 17 27
Net interest income after provisions for loan losses 116 140 167 (17) (31)
Other income (loss):
Servicing revenue 18 17 16 6 13
Asset recovery and business processing revenue 81 77 83 5 (2)
Other income 4 9 4 (56)
Gains (losses) on derivative and hedging activities, net 14 32 26 (56) (46)
Total other income (loss) 117 135 129 (13) (9)
Expenses:
Operating expenses 166 183 182 (9) (9)
Goodwill and acquired intangible asset impairment and amortization expense 3 3 3
Restructuring/other reorganization expenses 16 1 15 1,500 7
Total expenses 185 187 200 (1) (8)
Income before income tax expense 48 88 96 (45) (50)
Income tax expense 12 15 30 (20) (60)
Net income $ 36 $ 73 $ 66 (51)% (45)%
Basic earnings per common share $ .32 $ .65 $ .53 (51)% (40)%
Diluted earnings per common share $ .32 $ .64 $ .52 (50)% (38)%
Dividends per common share $ .16 $ .16 $ .16 —% —%

All values are in US Dollars.

7

SIX MONTHS ENDEDJune 30, Increase(Decrease)
(In millions, except per share data) 2024 2023 %
Interest income:
FFELP Loans $ 1,269 $ 1,413 (10)%
Private Education Loans 645 686 (6)
Cash and investments 86 70 23
Total interest income 2,000 2,169 (8)
Total interest expense 1,718 1,756 (2)
Net interest income 282 413 (32)
Less: provisions for loan losses 26 (3) 967
Net interest income after provisions for loan losses 256 416 (38)
Other income (loss):
Servicing revenue 35 33 6
Asset recovery and business processing revenue 158 155 2
Other income 13 11 18
Gains (losses) on derivative and hedging activities, net 46 17 171
Total other income (loss) 252 216 17
Expenses:
Operating expenses 350 368 (5)
Goodwill and acquired intangible asset impairment and amortization expense 5 5
Restructuring/other reorganization expenses 17 19 (11)
Total expenses 372 392 (5)
Income before income tax expense 136 240 (43)
Income tax expense 27 63 (57)
Net income $ 109 $ 177 (38)%
Basic earnings per common share $ .98 $ 1.40 (30)%
Diluted earnings per common share $ .97 $ 1.39 (30)%
Dividends per common share $ .32 $ .32 —%

All values are in US Dollars.

8

GAAP BALANCE SHEETS (UNAUDITED)
(In millions, except share and per share data) March 31, 2024 June 30,<br>2023
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Assets
FFELP Loans (net of allowance for loan losses of 194, 206 and 200, respectively) 32,940 $ 35,879 $ 40,851
Private Education Loans (net of allowance for loan losses of 493, 538 and 657,<br>respectively) 16,238 16,608 17,732
Investments 132 129 158
Cash and cash equivalents 1,088 823 1,317
Restricted cash and cash equivalents 2,918 2,125 1,951
Goodwill and acquired intangible assets, net 690 692 700
Other assets 2,616 2,773 2,889
Total assets 56,622 $ 59,029 $ 65,598
Liabilities
Short-term borrowings 5,326 $ 4,427 $ 4,838
Long-term borrowings 47,545 50,848 56,936
Other liabilities 1,003 988 894
Total liabilities 53,874 56,263 62,668
Commitments and contingencies
Equity
Series A Participating Preferred Stock, par value 0.20 per share; 2 million shares authorized at<br>December 31, 2021; no shares issued or outstanding
Common stock, par value 0.01 per share; 1.125 billion shares authorized: 465 million,<br>465 million and 464 million shares, respectively, issued 4 4 4
Additional paid-in capital 3,367 3,360 3,343
Accumulated other comprehensive income (loss), net of tax 10 15 65
Retained earnings 4,710 4,691 4,625
Total stockholders’ equity before treasury stock 8,091 8,070 8,037
Less: Common stock held in treasury: 356 million, 353 million and 342 million shares,<br>respectively (5,343) (5,304) (5,107)
Total equity 2,748 2,766 2,930
Total liabilities and equity 56,622 $ 59,029 $ 65,598

All values are in US Dollars.

9

GAAPCOMPARISON OF 2024 RESULTS WITH 2023

Three Months Ended June 30, 2024 Compared with Three Months Ended June 30, 2023

For the three months ended June 30, 2024, net income was $36 million, or $0.32 diluted earnings per common share, compared with net income of $66 million, or $0.52 diluted earnings per common share, for the year-ago period.

The primary contributors to the change in net income are as follows:

Net interest income decreased by $48 million primarily as a result of the paydown of the FFELP and Private Education<br>Loan portfolios. The FFELP portfolio experienced a $1.9 billion increase in prepayments ($2.5 billion in the current quarter compared with $600 million in the year-ago quarter). This increase in<br>prepayments resulted in the write-off of an additional $20 million of loan premium in the current quarter compared to the year-ago quarter. There was also a<br>decrease in net interest income due to the impact of increasing interest rates on the different index resets for the FFELP loan assets and debt. These decreases were partially offset by a $42 million decrease in<br>mark-to-market losses on fair value hedges recorded in interest expense.
Provisions for loan losses increased $3 million from $11 million to $14 million:
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^○^ The provision for FFELP Loan losses decreased $7 million from $5 million to $(2) million.
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^○^ The provision for Private Education Loan losses increased $10 million from $6 million to $16 million.<br>
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The provision for FFELP Loan losses of $(2) million in the current period was the result of stable credit trends.

The provision for Private Education Loan losses of $16 million in the current period included $6 million in connection with loan originations and $10 million related to a general reserve build. The provision of $6 million in the year-ago quarter included $4 million in connection with loan originations, and $2 million related to a general reserve build.

Net gains on derivative and hedging activities decreased $12 million, primarily due to interest rate fluctuations.<br>Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates and other market factors. As a result, net gains and losses on derivative and hedging activities may vary significantly in future periods.<br>
Operating expenses decreased $16 million, primarily due to a decline in the business processing segment expenses as a<br>result of several efficiency initiatives recently implemented as well as the year-ago period having elevated upfront start-up costs on new contracts. Additionally, there<br>was a decline in overall servicing costs as well as lower in-school loan marketing spend as a result of improved marketing efficiencies. This decrease was partially offset by a $20 million contingency<br>loss accrual (regulatory-related expense) recorded in the current period related to recent developments in connection with CFPB matters.
--- ---
Restructuring expenses increased $1 million due to an increase in severance-related costs. The current quarter’s<br>restructuring expense of $16 million included $13 million of severance-related costs in connection with the various strategic initiatives being implemented to simplify the company, reduce our expense base and enhance our flexibility.<br>
--- ---

We repurchased 2.5 million and 4.9 million shares of our common stock during the second quarters of 2024 and 2023, respectively. As a result of repurchases, our average outstanding diluted shares decreased by 13 million common shares (or 10%) from the year-ago period.

10

Six Months Ended June 30, 2024 Compared with Six Months Ended June 30, 2023

For the six months ended June 30, 2024, net income was $109 million, or $0.97 diluted earnings per common share, compared with net income of $177 million, or $1.39 diluted earnings per common share, for the year-ago period.

The primary contributors to the change in net income are as follows:

Net interest income decreased by $131 million primarily as a result of the paydown of the FFELP and Private Education<br>Loan portfolios. The FFELP portfolio experienced a $2.8 billion increase in prepayments ($4.1 billion in the current period compared with $1.3 billion in the year-ago period). This increase in<br>prepayments resulted in the write-off of an additional $28 million of loan premium in the current period compared to the year-ago period. There was also a decrease<br>in net interest income due to the impact of increasing interest rates on the different index resets for the FFELP loan assets and debt. These decreases were partially offset by a $47 million decrease in mark-to-market losses on fair value hedges recorded in interest expense.
Provisions for loan losses increased $29 million from $(3) million to $26 million:
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^○^ The provision for FFELP Loan losses decreased $16 million from $15 million to $(1) million.<br>
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^○^ The provision for Private Education Loan losses increased $45 million from $(18) million to $27 million.<br>
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The provision for FFELP Loan losses of $(1) million in the current period was the result of stable credit trends.

The provision for Private Education Loan losses of $27 million in the current period included $11 million in connection with loan originations and $16 million related to a general reserve build. The provision of $(18) million in the year-ago period included $(60) million in connection with the adoption of ASU No. 2022-02, $9 million in connection with loan originations, $23 million in connection with the resolution of certain private legacy loans in bankruptcy and $10 million related to a general reserve build. See our 2023 Form 10-K for further discussion on the adoption of ASU No. 2022-02 as well as the resolution of certain private legacy loans in bankruptcy.

Net gains on derivative and hedging activities increased $29 million primarily due to interest rate fluctuations.<br>Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates and other market factors. As a result, net gains and losses on derivative and hedging activities may vary significantly in future periods.<br>
Operating expenses decreased $18 million, primarily due to lower in-school<br>loan marketing spend as a result of improved marketing efficiencies. There was a decrease in the business processing segment expenses as a result of several efficiency initiatives recently implemented as well as the<br>year-ago period having elevated upfront start-up costs on new contracts. Additionally, there was a decline in overall servicing costs. This decrease was partially offset<br>by a $32 million contingency loss accrual (regulatory-related expense) recorded in the current period related to recent developments in connection with CFPB matters.
--- ---

We repurchased 5.0 million and 9.8 million shares of our common stock during the six months ended June 30, 2024 and 2023, respectively. As a result of repurchases, our average outstanding diluted shares decreased by 15 million common shares (or 12%) from the year-ago period.

11

PRIVATE EDUCATION LOANS PORTFOLIO PERFORMANCE

Private Education Loan Delinquencies and Forbearance

June 30,2024 March 31,2024 June 30,2023
(Dollars in millions) Balance % Balance % Balance %
Loans in-school/grace/deferment^(1)^ $ 350 $ 369 $ 341
Loans in forbearance^(2)^ 294 297 328
Loans in repayment and percentage of each status:
Loans current 15,250 94.8% 15,661 95.0% 16,942 95.6%
Loans delinquent 31-60 days^(3)^ 311 1.9 303 1.9 276 1.6
Loans delinquent 61-90 days^(3)^ 175 1.1 165 1.0 151 .8
Loans delinquent greater than 90 days^(3)^ 351 2.2 351 2.1 351 2.0
Total Private Education Loans in repayment 16,087 100% 16,480 100% 17,720 100%
Total Private Education Loans, gross 16,731 17,146 18,389
Private Education Loan allowance for losses (493) (538) (657)
Private Education Loans, net $ 16,238 $ 16,608 $ 17,732
Percentage of Private Education Loans in repayment 96.2% 96.1% 96.4%
Delinquencies as a percentage of Private Education Loans in repayment 5.2% 5.0% 4.4%
Loans in forbearance as a percentage of loans in repayment and forbearance 1.8% 1.8% 1.8%
Cosigner rate^(4)^ 32% 33% 33%
^(1)^ Loans for customers who are attending school or are in other permitted educational activities and are not yet required to<br>make payments on their loans, e.g., internship periods, as well as loans for customers who have requested and qualify for other permitted program deferments such as various military eligible deferments.
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^(2)^ Loans for customers who have requested extension of grace period generally during employment transition or who have<br>temporarily ceased making full payments due to hardship or other factors such as disaster relief, including COVID-19 relief programs, consistent with established loan program servicing policies and procedures.<br>
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^(3)^ The period of delinquency is based on the number of days scheduled payments are contractually past due.<br>
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^(4)^ Excluding Private Education Refinance Loans, which do not have a cosigner, the cosigner rate was 66%, 66% and 65% for<br>second-quarter 2024, first-quarter 2024, and second-quarter 2023, respectively.
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12

ALLOWANCE FOR LOAN LOSSES
QUARTER ENDED
--- --- --- --- --- --- ---
June 30, 2024
(Dollars in millions) FFELP<br>Loans Private  Education  Loans Total
Allowance at beginning of period $ 206 $ 538 $ 744
Total provision (2) 16 14
Charge-offs:
Gross charge-offs (10) (77) (87)
Expected future recoveries on current period gross charge-offs 10 10
Net charge-offs^(1)^ (10) (67) (77)
Decrease in expected future recoveries on previously fully<br>charged-off loans^(2)^ 6 6
Allowance at end of period (GAAP) 194 493 687
Plus: expected future recoveries on previously fully charged-off<br>loans^(2)^ 211 211
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure)^(3)^ $ 194 $ 704 $ 898
Net charge-offs as a percentage of average loans in repayment (annualized) .14% 1.65%
Allowance coverage of charge-offs<br>(annualized)^(3)^ 5.0 2.6 (Non-GAAP)
Allowance as a percentage of the ending total loan<br>balance^(3)^ .6% 4.2% (Non-GAAP)
Allowance as a percentage of ending loans in<br>repayment^(3)^ .7% 4.4% (Non-GAAP)
Ending total loans $ 33,134 $ 16,731
Average loans in repayment $ 27,509 $ 16,271
Ending loans in repayment $ 26,411 $ 16,087
QUARTER ENDED
--- --- --- --- --- --- ---
March 31, 2024
(Dollars in millions) FFELP<br>Loans Private  Education  Loans Total
Allowance at beginning of period $ 215 $ 617 $ 832
Total provision 1 11 12
Charge-offs:
Gross charge-offs (10) (110) (120)
Expected future recoveries on current period gross charge-offs 11 11
Net charge-offs^(1)(4)^ (10) (99) (109)
Decrease in expected future recoveries on previously fully<br>charged-off loans^(2)^ 9 9
Allowance at end of period (GAAP) 206 538 744
Plus: expected future recoveries on previously fully charged-off<br>loans^(2)^ 217 217
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure)^(3)^ $ 206 $ 755 $ 961
Net charge-offs as a percentage of average loans in repayment (annualized) .13% 2.40%
Allowance coverage of charge-offs<br>(annualized)^(3)^ 5.3 1.8 (Non-GAAP)
Allowance as a percentage of the ending total loan<br>balance^(3)^ .6% 4.4% (Non-GAAP)
Allowance as a percentage of ending loans in<br>repayment^(3)^ .7% 4.6% (Non-GAAP)
Ending total loans $ 36,085 $ 17,146
Average loans in repayment $ 29,736 $ 16,671
Ending loans in repayment $ 28,985 $ 16,480

13

QUARTER ENDED
June 30, 2023
(Dollars in millions) FFELP<br>Loans Private  Education  Loans Total
Allowance at beginning of period $ 214 $ 706 $ 920
Total provision 5 6 11
Charge-offs:
Gross charge-offs (19) (73) (92)
Expected future recoveries on current period gross charge-offs 11 11
Net charge-offs^(1)^ (19) (62) (81)
Decrease in expected future recoveries on previously fully<br>charged-off loans^(2)^ 7 7
Allowance at end of period (GAAP) 200 657 857
Plus: expected future recoveries on previously fully charged-off<br>loans^(2)^ 262 262
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure)^(3)^ $ 200 $ 919 $ 1,119
Net charge-offs as a percentage of average loans in repayment (annualized) .22% 1.39%
Allowance coverage of charge-offs<br>(annualized)^(3)^ 2.7 3.7 (Non-GAAP)
Allowance as a percentage of the ending total loan<br>balance^(3)^ .5% 5.0% (Non-GAAP)
Allowance as a percentage of ending loans in<br>repayment^(3)^ .6% 5.2% (Non-GAAP)
Ending total loans $ 41,051 $ 18,389
Average loans in repayment $ 33,790 $ 17,990
Ending loans in repayment $ 33,076 $ 17,720
SIX MONTHS ENDED
--- --- --- --- --- --- ---
June 30, 2024
(Dollars in millions) FFELP<br>Loans Private  Education  Loans Total
Allowance at beginning of period $ 215 $ 617 $ 832
Total provision (1) 27 26
Charge-offs:
Gross charge-offs (20) (187) (207)
Expected future recoveries on current period gross charge-offs 21 21
Net charge-offs^(1)(4)^ (20) (166) (186)
Decrease in expected future recoveries on previously fully<br>charged-off loans^(2)^ 15 15
Allowance at end of period (GAAP) 194 493 687
Plus: expected future recoveries on previously fully charged-off<br>loans^(2)^ 211 211
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure)^(3)^ $ 194 $ 704 $ 898
Net charge-offs as a percentage of average loans in repayment (annualized) .14% 2.03%
Allowance coverage of charge-offs<br>(annualized)^(3)^ 4.9 2.1 (Non-GAAP)
Allowance as a percentage of the ending total loan<br>balance^(3)^ .6% 4.2% (Non-GAAP)
Allowance as a percentage of ending loans in<br>repayment^(3)^ .7% 4.4% (Non-GAAP)
Ending total loans $ 33,134 $ 16,731
Average loans in repayment $ 28,622 $ 16,471
Ending loans in repayment $ 26,411 $ 16,087

14

SIX MONTHS ENDED
June 30, 2023
(Dollars in millions) FFELP<br>Loans Private  Education  Loans Total
Allowance at beginning of period $ 222 $ 800 $ 1,022
Total provision 15 (18) (3)
Charge-offs:
Gross charge-offs (37) (161) (198)
Expected future recoveries on current period gross charge-offs 24 24
Net charge-offs^(1)^ (37) (137) (174)
Decrease in expected future recoveries on previously fully<br>charged-off loans^(2)^ 12 12
Allowance at end of period (GAAP) 200 657 857
Plus: expected future recoveries on previously fully charged-off<br>loans^(2)^ 262 262
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure)^(3)^ $ 200 $ 919 $ 1,119
Net charge-offs as a percentage of average loans in repayment (annualized) .22% 1.51%
Allowance coverage of charge-offs<br>(annualized)^(3)^ 2.7 3.3 (Non-GAAP)
Allowance as a percentage of the ending total loan<br>balance^(3)^ .5% 5.0% (Non-GAAP)
Allowance as a percentage of ending loans in<br>repayment^(3)^ .6% 5.2% (Non-GAAP)
Ending total loans $ 41,051 $ 18,389
Average loans in repayment $ 34,046 $ 18,270
Ending loans in repayment $ 33,076 $ 17,720
^(1)^ Charge-offs are reported net of expected recoveries. For Private Education Loans, we charge off the estimated loss of a<br>defaulted loan balance by charging off the entire defaulted loan balance and estimating recoveries on a pool basis. These estimated recoveries are referred to as “expected future recoveries on previously fully<br>charged-off loans.” For FFELP Loans, the recovery is received at the time of charge-off.
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^(2)^ At the end of each month, for Private Education Loans that are 212 or more days past due, we charge off the estimated loss<br>of a defaulted loan balance by charging off the entire loan balance and estimating recoveries on a pool basis. These estimated recoveries are referred to as “expected future recoveries on previously fully<br>charged-off loans.” If actual periodic recoveries are less than expected, the difference is immediately reflected as a reduction to expected future recoveries on previously fully charged-off loans. If actual periodic recoveries are greater than expected, they will be reflected as a recovery through the allowance for Private Education Loan losses once the cumulative recovery amount exceeds<br>the cumulative amount originally expected to be recovered. The following table summarizes the activity in the expected future recoveries on previously fully charged-off loans:
--- ---
QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
(Dollars in millions) June 30, 2024 March 31, 2024 June 30, 2023 June 30, 2024 June 30, 2023
Beginning of period expected future recoveries on previously fully<br>charged-off loans $ 217 $ 226 $ 268 $ 226 $ 274
Expected future recoveries of current period defaults 10 11 11 21 24
Recoveries (cash collected) (10 ) (11 ) (11 ) (21 ) (24 )
Charge-offs (as a result of lower recovery expectations) (6 ) (9 ) (6 ) (15 ) (12 )
End of period expected future recoveries on previously fully<br>charged-off loans $ 211 $ 217 $ 262 $ 211 $ 262
Change in balance during period $ (6 ) $ (9 ) $ (7 ) $ (15 ) $ (12 )
^(3)^ For Private Education Loans, the item is a non-GAAP financial measure. For a<br>description and reconciliation, see “Non-GAAP Financial Measures.”
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^(4)^ $28 million of first-quarter Private Education Loan net charge-offs is in connection with the resolution of certain<br>private legacy loans in bankruptcy. This was previously reserved for in 2023.
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15

LIQUIDITY AND CAPITAL RESOURCES

We expect to fund our ongoing liquidity needs, including the repayment of $1.1 billion of senior unsecured notes that mature in the short term (i.e., over the next 12 months) and the remaining $4.8 billion of senior unsecured notes that mature in the long term (from 2025 to 2043 with 56% maturing by 2029), through a number of sources. These sources include our cash on hand, unencumbered FFELP Loan and Private Education Refinance Loan portfolios (see “Sources of Primary Liquidity” below), the predictable operating cash flows provided by operating activities, the repayment of principal on unencumbered education loan assets, and the distribution of overcollateralization from our securitization trusts. We may also, depending on market conditions and availability, draw down on our secured FFELP Loan and Private Education Loan asset-backed commercial paper (ABCP) facilities, issue term ABS, enter into additional Private Education Loan and FFELP Loan ABS repurchase facilities, or issue additional unsecured debt.

We originate Private Education Loans (a portion of which is obtained through a forward purchase agreement). We also have purchased and may purchase, in future periods, Private Education Loan and FFELP Loan portfolios from third parties. Those originations and purchases are part of our ongoing liquidity needs. We repurchased 2.5 million shares of common stock for $38 million in the second quarter of 2024 and have $209 million of unused share repurchase authority as of June 30, 2024.

SOURCES OFLIQUIDITY

Sources of Primary Liquidity

(Dollars in millions) June 30, 2024 March 31, 2024 June 30,<br>2023
Ending balances:
Total unrestricted cash and liquid investments $ 1,088 $ 823 $ 1,317
Unencumbered FFELP Loans 160 133 69
Unencumbered Private Education Refinance Loans 326 88 45
Total $ 1,574 $ 1,044 $ 1,431
QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- ---
(Dollars in millions) June 30,2024 March 31,2024 June 30,2023 June 30,2024 June 30,2023
Average balances:
Total unrestricted cash and liquid investments $ 1,116 $ 767 $ 963 $ 941 $ 894
Unencumbered FFELP Loans 148 115 94 132 90
Unencumbered Private Education Refinance Loans 224 218 100 221 83
Total $ 1,488 $ 1,100 $ 1,157 $ 1,294 $ 1,067

16

Sources of Additional Liquidity

Liquidity may also be available under our secured credit facilities. Maximum borrowing capacity under the FFELP Loan and Private Education Loan ABCP facilities will vary and be subject to each agreement’s borrowing conditions, including, among others, facility size, current usage and availability of qualifying collateral from unencumbered loans. The following tables detail the additional borrowing capacity of these facilities with maturity dates ranging from July 2024 to April 2026.

(Dollars in millions) June 30,<br>2024 March 31,<br>2024 June 30,  2023
Ending balances:
FFELP Loan ABCP facilities $ 416 $ 409 $ 28
Private Education Loan ABCP facilities 2,088 1,340 1,983
Total $ 2,504 $ 1,749 $ 2,011
QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- ---
(Dollars in millions) June 30,  2024 March 31,  2024 June 30,  2023 June 30,  2024 June 30,  2023
Average balances:
FFELP Loan ABCP facilities $ 409 $ 408 $ 68 $ 409 $ 87
Private Education Loan ABCP facilities 1,664 1,563 1,888 1,613 1,681
Total $ 2,073 $ 1,971 $ 1,956 $ 2,022 $ 1,768

At June 30, 2024, we had a total of $3.4 billion of unencumbered tangible assets inclusive of those listed in the table above as sources of primary liquidity. Total unencumbered education loans comprised $1.3 billion of our unencumbered tangible assets of which $1.2 billion and $160 million related to Private Education Loans and FFELP Loans, respectively. In addition, as of June 30, 2024, we had $4.9 billion of encumbered net assets (i.e., overcollateralization) in our various financing facilities (consolidated variable interest entities). We enter into repurchase facilities at times to borrow against the encumbered net assets of these financing vehicles. As of June 30, 2024, $0.9 billion of repurchase facility borrowings were outstanding.

The following table reconciles encumbered and unencumbered assets and their net impact on total Tangible Equity.

(Dollars in billions) June 30,<br>2024 March 31,<br>2024 June 30,<br>2023
Net assets of consolidated variable interest entities <br>(encumbered assets) — FFELP<br>Loans $ 3.2 $ 3.3 $ 3.5
Net assets of consolidated variable interest entities <br>(encumbered assets) — Private Education<br>Loans 1.7 2.2 1.8
Tangible unencumbered assets^(1)^ 3.4 2.8 3.6
Senior unsecured debt (5.9) (5.9) (6.5)
Mark-to-market on unsecured<br>hedged debt^(2)^ .2 .2 .2
Other liabilities, net (.5) (.5) (.4)
Total Tangible Equity^(3)^ $ 2.1 $ 2.1 $ 2.2
^(1)^ Excludes goodwill and acquired intangible assets.
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^(2)^ At June 30, 2024, March 31, 2024, and June 30, 2023, there were $(230) million, $(236) million<br>and $(286) million, respectively, of net gains (losses) on derivatives hedging this debt in unencumbered assets, which partially offset these gains (losses).
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^(3)^ Item is a non-GAAP financial measure. For a description and reconciliation, see “Non-GAAP Financial Measures.”
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17

NON-GAAPFINANCIAL MEASURES

In addition to financial results reported on a GAAP basis, Navient also provides certain performance measures which are non-GAAP financial measures. We present the following non-GAAP financial measures: (1) Core Earnings, (2) Tangible Equity (as well as the Adjusted Tangible Equity Ratio), (3) EBITDA for the Business Processing segment, and (4) Allowance for Loan Losses Excluding Expected Future Recoveries on Previously Fully Charged-off Loans. Definitions for the non-GAAP financial measures and reconciliations are provided below, except that reconciliations of forward-looking non-GAAP financial measures are not provided because the Company is unable to provide such reconciliations without unreasonable effort due to the uncertainty and inherent difficulty of predicting the occurrence and financial impact of certain items, including, but not limited to, the impact of any mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks.

1. Core Earnings

We prepare financial statements and present financial results in accordance with GAAP. However, we also evaluate our business segments and present financial results on a basis that differs from GAAP. We refer to this different basis of presentation as Core Earnings. We provide this Core Earnings basis of presentation on a consolidated basis and for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our Core Earnings basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide certain Core Earnings disclosures in the notes to our consolidated financial statements for our business segments.

Core Earnings are not a substitute for reported results under GAAP. We use Core Earnings to manage our business segments because Core Earnings reflect adjustments to GAAP financial results for two items, discussed below, that can create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that Core Earnings provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information because we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. When compared to GAAP results, the two items we remove to result in our Core Earnings presentations are:

(1) Mark-to-market gains/losses resulting<br>from our use of derivative instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness; and
(2) The accounting for goodwill and acquired intangible assets.
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While GAAP provides a uniform, comprehensive basis of accounting, for the reasons described above, our Core Earnings basis of presentation does not. Core Earnings are subject to certain general and specific limitations that investors should carefully consider. For example, there is no comprehensive, authoritative guidance for management reporting. Our Core Earnings are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Accordingly, our Core Earnings presentation does not represent a comprehensive basis of accounting. Investors, therefore, may not be able to compare our performance with that of other financial services companies based upon Core Earnings. Core Earnings results are only meant to supplement GAAP results by providing additional information regarding the operational and performance indicators that are most closely used by management, our Board of Directors, credit rating agencies, lenders and investors to assess performance.

18

The following tables show our consolidated GAAP results, Core Earnings results (including for each reportable segment) along with the adjustments made to the income/expense items to reconcile the consolidated GAAP results to the Core Earnings results as required by GAAP.

QUARTER ENDED JUNE 30, 2024
Adjustments Reportable Segments
(Dollars in millions) TotalGAAP Reclassi-fications Additions/(Subtractions) TotalAdjustments^(1)^ TotalCoreEarnings FederalEducationLoans ConsumerLending BusinessProcessing Other
Interest income:
Education loans $ 925 $ 608 $ 317 $ $
Cash and investments 48 28 7 13
Total interest income 973 636 324 13
Total interest expense 843 603 198 36
Net interest income (loss) 130 $ 9 $ (3) $ 6 $ 136 33 126 (23)
Less: provisions for loan losses 14 14 (2) 16
Net interest income (loss) after provisions for loan losses 116 35 110 (23)
Other income (loss):
Servicing revenue 18 15 3
Asset recovery and business processing revenue 81 81
Other revenue 18 2 2
Total other income (loss) 117 (9) (5) (14) 103 17 3 81 2
Expenses:
Direct operating expenses 112 16 34 62
Unallocated shared services expenses 54 54
Operating expenses 166 166 16 34 62 54
Goodwill and acquired intangible asset impairment and amortization 3 (3) (3)
Restructuring/other reorganization <br>expenses 16 16 16
Total expenses 185 (3) (3) 182 16 34 62 70
Income (loss) before income tax expense (benefit) 48 (5) (5) 43 36 79 19 (91)
Income tax expense (benefit)^(2)^ 12 (2) (2) 10 8 19 4 (21)
Net income (loss) $ 36 $ $ (3) $ (3) $ 33 $ 28 $ 60 $ 15 $ (70)
^(1)^ Core Earnings adjustments to GAAP:
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QUARTER ENDED JUNE 30, 2024
--- --- --- --- --- --- ---
(Dollars in millions) Net Impact ofDerivativeAccounting Net Impact ofGoodwill andAcquiredIntangibles Total
Net interest income after provisions for loan losses $ 6 $ $ 6
Total other income (loss) (14) (14)
Goodwill and acquired intangible asset impairment and amortization (3) (3)
Total Core Earnings adjustments to GAAP $ (8) $ 3 (5)
Income tax expense (benefit) (2)
Net income (loss) $ (3)
^(2)^ Income taxes are based on a percentage of net income before tax for the individual reportable segment.<br>
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19

QUARTER ENDED MARCH 31, 2024
Adjustments Reportable Segments
(Dollars in millions) TotalGAAP Reclassi-fications Additions/(Subtractions) TotalAdjustments^(1)^ TotalCoreEarnings FederalEducationLoans ConsumerLending BusinessProcessing Other
Interest income:
Education loans $ 989 $ 661 $ 328 $ $
Cash and investments 38 23 7 8
Total interest income 1,027 684 335 8
Total interest expense 875 631 201 32
Net interest income (loss) 152 $ 10 $ 1 $ 11 $ 163 53 134 (24)
Less: provisions for loan losses 12 12 1 11
Net interest income (loss) after provisions for loan losses 140 52 123 (24)
Other income (loss):
Servicing revenue 17 13 4
Asset recovery and business processing revenue 77 77
Other revenue 41 4 5
Total other income (loss) 135 (10) (22) (32) 103 17 4 77 5
Expenses:
Direct operating expenses 118 17 32 69
Unallocated shared services expenses 65 65
Operating expenses 183 183 17 32 69 65
Goodwill and acquired intangible asset impairment and amortization 3 (3) (3)
Restructuring/other reorganization <br>expenses 1 1 1
Total expenses 187 (3) (3) 184 17 32 69 66
Income (loss) before income tax expense (benefit) 88 (18) (18) 70 52 95 8 (85)
Income tax expense (benefit)^(2)^ 15 1 1 16 12 22 2 (20)
Net income (loss) $ 73 $ $ (19) $ (19) $ 54 $ 40 $ 73 $ 6 $ (65)
^(1)^ Core Earnings adjustments to GAAP:
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QUARTER ENDED MARCH31, 2024
--- --- --- --- --- --- ---
(Dollars in millions) Net Impact ofDerivativeAccounting Net Impact ofGoodwill andAcquiredIntangibles Total
Net interest income after provisions for loan losses $ 11 $ $ 11
Total other income (loss) (32) (32)
Goodwill and acquired intangible asset impairment and amortization (3) (3)
Total Core Earnings adjustments to GAAP $ (21) $ 3 (18)
Income tax expense (benefit) 1
Net income (loss) $ (19)
^(2)^ Income taxes are based on a percentage of net income before tax for the individual reportable segment.<br>
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20

QUARTER ENDED JUNE 30, 2023
Adjustments Reportable Segments
(Dollars in millions) TotalGAAP Reclassi-fications Additions/(Subtractions) TotalAdjustments^(1)^ TotalCoreEarnings FederalEducationLoans ConsumerLending BusinessProcessing Other
Interest income:
Education loans $ 1,061 $ 721 $ 341 $ $
Cash and investments 36 18 7 11
Total interest income 1,097 739 348 11
Total interest expense 919 633 205 39
Net interest income (loss) 178 $ 4 $ 39 $ 43 $ 221 106 143 (28)
Less: provisions for loan losses 11 11 5 6
Net interest income (loss) after provisions for loan losses 167 101 137 (28)
Other income (loss):
Servicing revenue 16 13 3
Asset recovery and business processing revenue 83 83
Other revenue 30 2 2
Total other income (loss) 129 (4) (22) (26) 103 15 5 83
Expenses:
Direct operating expenses 135 18 42 75
Unallocated shared services expenses 47 47
Operating expenses 182 182 18 42 75 47
Goodwill and acquired intangible asset impairment and amortization 3 (3) (3)
Restructuring/other reorganization <br>expenses 15 15 15
Total expenses 200 (3) (3) 197 18 42 75 62
Income (loss) before income tax expense (benefit) 96 20 20 116 98 100 8 (90)
Income tax expense (benefit)^(2)^ 30 (2) (2) 28 22 25 2 (21)
Net income (loss) $ 66 $ $ 22 $ 22 $ 88 $ 76 $ 75 $ 6 $ (69)
^(1)^ Core Earnings adjustments to GAAP:
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QUARTER ENDED JUNE30, 2023
--- --- --- --- --- --- ---
(Dollars in millions) Net Impact ofDerivativeAccounting Net Impact ofGoodwill andAcquiredIntangibles Total
Net interest income after provisions for loan losses $ 43 $ $ 43
Total other income (loss) (26) (26)
Goodwill and acquired intangible asset impairment and amortization (3) (3)
Total Core Earnings adjustments to GAAP $ 17 $ 3 20
Income tax expense (benefit) (2)
Net income (loss) $ 22
^(2)^ Income taxes are based on a percentage of net income before tax for the individual reportable segment.<br>
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21

SIX MONTHS ENDED JUNE 30, 2024
Adjustments Reportable Segments
(Dollars in millions) TotalGAAP Reclassi-fications Additions/(Subtractions) TotalAdjust-ments^(1)^ TotalCoreEarnings FederalEducationLoans ConsumerLending BusinessProcessing Other
Interest income:
Education loans $ 1,914 $ 1,269 $ 645 $ $
Cash and investments 86 51 14 21
Total interest income 2,000 1,320 659 21
Total interest expense 1,718 1,233 400 68
Net interest income (loss) 282 $ 19 $ (2) $ 17 $ 299 87 259 (47)
Less: provisions for loan losses 26 26 (1) 27
Net interest income (loss) after provisions for loan losses 256 88 232 (47)
Other income (loss):
Servicing revenue 35 28 7
Asset recovery and business processing revenue 158 158
Other revenue 59 5 1 7
Total other income (loss) 252 (19) (27) (46) 206 33 8 158 7
Expenses:
Direct operating expenses 231 33 67 131
Unallocated shared services expenses 119 119
Operating expenses 350 350 33 67 131 119
Goodwill and acquired intangible asset impairment and amortization 5 (5) (5)
Restructuring/other reorganization <br>expenses 17 17 17
Total expenses 372 (5) (5) 367 33 67 131 136
Income (loss) before income tax expense (benefit) 136 (24) (24) 112 88 173 27 (176)
Income tax expense (benefit)^(2)^ 27 (1) (1) 26 20 40 6 (40)
Net income (loss) $ 109 $ $ (23) $ (23) $ 86 $ 68 $ 133 $ 21 $ (136)
^(1)^ Core Earnings adjustments to GAAP:
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SIX MONTHS ENDED JUNE 30, 2024
--- --- --- --- --- --- ---
(Dollars in millions) Net Impact ofDerivativeAccounting Net Impact ofGoodwill andAcquiredIntangibles Total
Net interest income after provisions for loan losses $ 17 $ $ 17
Total other income (loss) (46) (46)
Goodwill and acquired intangible asset impairment and amortization (5) (5)
Total Core Earnings adjustments to GAAP $ (29) $ 5 (24)
Income tax expense (benefit) (1)
Net income (loss) $ (23)
^(2)^ Income taxes are based on a percentage of net income before tax for the individual reportable segment.<br>
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22

SIX MONTHS ENDED JUNE 30, 2023
Adjustments Reportable Segments
(Dollars in millions) TotalGAAP Reclassi-fications Additions/(Subtractions) TotalAdjust-ments^(1)^ TotalCoreEarnings FederalEducationLoans ConsumerLending BusinessProcessing Other
Interest income:
Education loans $ 2,099 $ 1,416 $ 686 $ $
Cash and investments 70 38 13 19
Total interest income 2,169 1,454 699 19
Total interest expense 1,756 1,223 402 73
Net interest income (loss) 413 $ 16 $ 45 $ 61 $ 474 231 297 (54)
Less: provisions for loan losses (3) (3) 15 (18)
Net interest income (loss) after provisions for loan losses 416 216 315 (54)
Other income (loss):
Servicing revenue 33 27 6
Asset recovery and business processing revenue 155 155
Other revenue 28 7 1 3
Total other income (loss) 216 (16) (1) (17) 199 34 7 155 3
Expenses:
Direct operating expenses 259 38 79 142
Unallocated shared services expenses 109 109
Operating expenses 368 368 38 79 142 109
Goodwill and acquired intangible asset impairment and amortization 5 (5) (5)
Restructuring/other reorganization expenses 19 19 19
Total expenses 392 (5) (5) 387 38 79 142 128
Income (loss) before income tax expense (benefit) 240 49 49 289 212 243 13 (179)
Income tax expense (benefit)^(2)^ 63 5 5 68 50 58 3 (43)
Net income (loss) $ 177 $ $ 44 $ 44 $ 221 $ 162 $ 185 $ 10 $ (136)
^(1)^ Core Earnings adjustments to GAAP:
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SIX MONTHS ENDED JUNE 30, 2023
--- --- --- --- --- --- ---
(Dollars in millions) Net Impact ofDerivativeAccounting Net Impact ofGoodwill andAcquiredIntangibles Total
Net interest income after provisions for loan losses $ 61 $ $ 61
Total other income (loss) (17) (17)
Goodwill and acquired intangible asset impairment and amortization (5) (5)
Total Core Earnings adjustments to GAAP $ 44 $ 5 49
Income tax expense (benefit) 5
Net income (loss) $ 44
^(2)^ Income taxes are based on a percentage of net income before tax for the individual reportable segment.<br>
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The following discussion summarizes the differences between GAAP and Core Earnings net income and details each specific adjustment required to reconcile our GAAP earnings to our Core Earnings segment presentation.

QUARTERS ENDED SIX MONTHS ENDED
(Dollars in millions) June 30,<br>2024 March 31,<br>2024 June 30,<br>2023 June 30,<br>2024 June 30,<br>2023
GAAP net income $ 36 $ 73 $ 66 $ 109 $ 177
Core Earnings adjustments to GAAP:
Net impact of derivative accounting (8) (21) 17 (29) 44
Net impact of goodwill and acquired intangible assets 3 3 3 5 5
Net tax effect 2 (1) 2 1 (5)
Total Core Earnings adjustments to GAAP (3) (19) 22 (23) 44
Core Earnings net income $ 33 $ 54 $ 88 $ 86 $ 221
(1) Derivative Accounting: Core Earnings exclude periodic gains and losses that are caused by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP, as well as the periodic mark-to-market gains and losses that are a result of ineffectiveness recognized related to effective hedges under GAAP. Under GAAP, for our derivatives that are held to maturity, the mark-to-market gain or loss over the life of the contract will equal $0 except for Floor Income Contracts, where the mark-to-market gain will equal the amount for which we originally sold the contract. In our Core Earnings presentation, we recognize the economic effect of these hedges, which generally results in any net<br>settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.
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The table below quantifies the adjustments for derivative accounting between GAAP and Core Earnings net income.

QUARTERS ENDED SIX MONTHS ENDED
(Dollars in millions) June 30,2024 March 31,2024 June 30,2023 June 30,2024 June 30,2023
Core Earnings derivative adjustments:
(Gains) losses on derivative and hedging activities, net, included in other income $ (14) $ (32) $ (26) $ (46) $ (17)
Plus: (Gains) losses on fair value hedging activity included in interest expense (5) 37 (5) 42
Total (gains) losses in GAAP net income (19) (32) 11 (51) 25
Plus: Reclassification of settlement income (expense) on derivative and hedging activities, net^(1)^ 9 10 4 19 16
Mark-to market (gains) losses on derivative and hedging activities,<br>net^(2)^ (10) (22) 15 (32) 41
Amortization of net premiums on Floor Income Contracts in net interest income for Core Earnings 1 3
Other derivative accounting adjustments^(3)^ 2 1 1 3
Total net impact of derivative accounting $ (8) $ (21) $ 17 $ (29) $ 44
^(1)^ Derivative accounting requires net settlement income/expense on derivatives that do not qualify as hedges to be recorded<br>in a separate income statement line item below net interest income. Under our Core Earnings presentation, these settlements are reclassified to the income statement line item of the economically hedged item. For our Core Earnings net interest<br>income, this would primarily include: (a) reclassifying the net settlement amounts related to our Floor Income Contracts to education loan interest income; and (b) reclassifying the net settlement amounts related to certain of our interest<br>rate swaps to debt interest expense. The table below summarizes these net settlements on derivative and hedging activities and the associated reclassification on a Core Earnings basis.
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QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- ---
(Dollars in millions) June 30,2024 March 31,2024 June 30,2023 June 30,2024 June 30,2023
Reclassification of settlements on derivative and hedging activities:
Net settlement expense on Floor Income Contracts reclassified to net interest income $ $ $ $ $
Net settlement income (expense) on interest rate swaps reclassified to net interest income 9 10 4 19 16
Total reclassifications of settlement income (expense) on derivative and hedging activities $ 9 $ 10 $ 4 $ 19 $ 16
^(2)^ “Mark-to-market (gains) on derivative<br>and hedging activities, net” is comprised of the following:
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QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- ---
(Dollars in millions) June 30, 2024 March 31, 2024 June 30, 2023 June 30, 2024 June 30, 2023
Fair Value Hedges $ 2 $ (3) $ 13 $ (2) $ 16
Foreign currency hedges (7) 3 24 (3) 26
Floor Income Contracts
Basis swaps (3)
Other (5) (22) (19) (27) (1)
Total mark-to-market (gains)<br>losses on derivative and hedging activities, net $ (10) $ (22) $ 15 $ (32) $ 41
^(3)^ Other derivative accounting adjustments consist of adjustments related to certain terminated derivatives that did not<br>receive hedge accounting treatment under GAAP but were economic hedges under Core Earnings and, as a result, such gains or losses are amortized into Core Earnings over the life of the hedged item.
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Cumulative Impact of Derivative Accounting under GAAP compared to Core Earnings

As of June 30, 2024, derivative accounting has increased GAAP equity by approximately $12 million as a result of cumulative net mark-to-market gains (after tax) recognized under GAAP, but not in Core Earnings. The following table rolls forward the cumulative impact to GAAP equity due to these after-tax mark-to-market net gains and losses related to derivative accounting.

QUARTERS ENDED SIX MONTHS ENDED
(Dollars in millions) June 30, 2024 March 31, 2024 June 30, 2023 June 30, 2024 June 30, 2023
Beginning impact of derivative accounting on GAAP equity $ 11 $ (1) $ 81 $ (1) $ 122
Net impact of net<br>mark-to-market gains (losses) under derivative accounting^(1)^ 1 12 (14) 13 (55)
Ending impact of derivative accounting on GAAP equity $ 12 $ 11 $ 67 $ 12 $ 67
^(1)^ Net impact of net mark-to-market gains<br>(losses) under derivative accounting is composed of the following:
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QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- ---
(Dollars in millions) June 30,2024 March 31,2024 June 30,2023 June 30,2024 June 30,2023
Total pre-tax net impact of derivative accounting recognized in net<br>income^(a)^ $ 8 $ 21 $ (17) $ 29 $ (44)
Tax and other impacts of derivative accounting adjustments (2) (5) 4 (7) 11
Change in mark-to-market<br>gains (losses) on derivatives, net of tax recognized in other comprehensive income (5) (4) (1) (9) (22)
Net impact of net<br>mark-to-market gains (losses) under derivative accounting $ 1 $ 12 $ (14) $ 13 $ (55)
^(a)^ See “Core Earnings derivative adjustments” table above.
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Hedging Embedded Floor Income

We use Floor Income Contracts, pay-fixed swaps and fixed rate debt to economically hedge embedded Floor Income in our FFELP loans. Historically, we have used these instruments on a periodic basis and depending upon market conditions and pricing, we may enter into additional hedges in the future. Under GAAP, the Floor Income Contracts do not qualify for hedge accounting and the pay-fixed swaps are accounted for as cash flow hedges. The table below shows the amount of Hedged Floor Income that will be recognized in Core Earnings in future periods based on these hedge strategies.

(Dollars in millions) March 31, 2024 June 30, 2023
Total hedged Floor Income, net of tax(1)(2) 69 $ 80 $ 142
(1)  90 million, 104 million and 186 million<br>on a pre-tax basis as of June 30, 2024, March 31, 2024 and June 30, 2023, respectively.  <br>(2)  Of the 69 million as of June 30, 2024,<br>approximately 16 million, 19 million, 16 million and 10 million will be recognized as part of Core Earnings net income in the remainder of 2024, 2025, 2026 and 2027, respectively.

All values are in US Dollars.

(2) Goodwill and Acquired Intangible Assets: Our Core Earnings exclude goodwill and intangible asset impairment and<br>the amortization of acquired intangible assets. The following table summarizes the goodwill and acquired intangible asset adjustments.
QUARTERS ENDED SIX MONTHS ENDED
--- --- --- --- --- --- --- --- --- --- ---
(Dollars in millions) June 30, 2024 March 31, 2024 June 30, 2023 June 30, 2024 June 30, 2023
Core Earnings goodwill and acquired intangible asset adjustments $ 3 $ 3 $ 3 $ 5 $ 5

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2. Tangible Equity and Adjusted Tangible Equity Ratio

Adjusted Tangible Equity measures the ratio of Navient’s Tangible Equity to its tangible assets. We adjust this ratio to exclude the assets and equity associated with our FFELP Loan portfolio because FFELP Loans are no longer originated and the FFELP Loan portfolio bears a 3% maximum loss exposure under the terms of the federal guaranty. Management believes that excluding this portfolio from the ratio enhances its usefulness to investors. Management uses this ratio, in addition to other metrics, for analysis and decision making related to capital allocation decisions. The Adjusted Tangible Equity Ratio is calculated as:

(Dollars in millions) June 30,<br>2024 March 31,2024 June 30,2023
Navient Corporation’s stockholders’ equity $ 2,748 $ 2,766 $ 2,930
Less: Goodwill and acquired intangible assets 690 692 700
Tangible Equity 2,058 2,074 2,230
Less: Equity held for FFELP Loans 165 179 204
Adjusted Tangible Equity $ 1,893 $ 1,895 $ 2,026
Divided by:
Total assets $ 56,622 $ 59,029 $ 65,598
Less:
Goodwill and acquired intangible assets 690 692 700
FFELP Loans 32,940 35,879 40,851
Adjusted tangible assets $ 22,992 $ 22,458 $ 24,047
Adjusted Tangible Equity Ratio 8.2% 8.4% 8.4%

3. Earnings before Interest, Taxes, Depreciation and Amortization Expense (EBITDA)

This measures the operating performance of the Business Processing segment and is used by management and equity investors to monitor operating performance and determine the value of those businesses. EBITDA for the Business Processing segment is calculated as:

QUARTERS ENDED SIX MONTHS ENDED
(Dollars in millions) June 30,2024 Mach 31,2024 June 30,2023 June 30,2024 June 30,2023
Core Earnings pre-tax income $ 19 $ 8 $ 8 $ 27 $ 13
Plus:
Depreciation and amortization expense^(1)^ 1 1 2 1
EBITDA $ 20 $ 9 $ 8 $ 29 $ 14
Divided by:
Total revenue $ 81 $ 77 $ 83 $ 158 $ 155
EBITDA margin 25% 11% 10% 18% 9%
^(1)^ There is no interest expense in this segment.
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4. Allowance for Loan Losses Excluding Expected Future Recoveries on Previously Fully Charged-off Loans

The allowance for loan losses on the Private Education Loan portfolio used for the three credit metrics below excludes the expected future recoveries on previously fully charged-off loans to better reflect the current expected credit losses remaining in connection with the loans on balance sheet that have not charged off. That is, as of June 30, 2024, the $704 million Private Education Loan allowance for loan losses excluding expected future recoveries on previously fully charged-off loans represents the current expected credit losses that remain in connection with the $16,731 million Private Education Loan portfolio. The $211 million of expected future recoveries on previously fully charged-off loans, which is collected over an average 15-year period, mechanically is a reduction to the overall allowance for loan losses. However, it is not related to the $16,731 million Private Education Loan portfolio on our balance sheet and, as a result, management excludes this impact to the allowance to better evaluate and assess our overall credit loss coverage on the Private Education Loan portfolio. We believe this provides a more meaningful and holistic view of the available credit loss coverage on our non-charged-off Private Education Loan portfolio. We believe this information is useful to our investors, lenders and rating agencies.

Allowance for Loan Losses Metrics – Private Education Loans

QUARTERS ENDED SIX MONTHS ENDED
(Dollars in millions) June 30,2024 March 31,2024 June 30,2023 June 30,2024 June 30,2023
Allowance at end of period (GAAP) $ 493 $ 538 $ 657 $ 493 $ 657
Plus: expected future recoveries on previously fully charged-off<br>loans 211 217 262 211 262
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure) $ 704 $ 755 $ 919 $ 704 $ 919
Ending total loans $ 16,731 $ 17,146 $ 18,389 $ 16,731 $ 18,389
Ending loans in repayment $ 16,087 $ 16,480 $ 17,720 $ 16,087 $ 17,720
Net charge-offs $ 67 $ 99 $ 62 $ 166 $ 137
Allowance coverage of charge-offs (annualized):
GAAP 1.8 1.3 2.6 1.5 2.4
Adjustment^(1)^ .8 .5 1.1 .6 .9
Non-GAAP Financial Measure^(1)^ 2.6 1.8 3.7 2.1 3.3
Allowance as a percentage of the ending total loan balance:
GAAP 2.9% 3.1% 3.6% 2.9% 3.6%
Adjustment^(1)^ 1.3 1.3 1.4 1.3 1.4
Non-GAAP Financial Measure^(1)^ 4.2% 4.4% 5.0% 4.2% 5.0%
Allowance as a percentage of the ending loans in repayment:
GAAP 3.1% 3.3% 3.7% 3.1% 3.7%
Adjustment^(1)^ 1.3 1.3 1.5 1.3 1.5
Non-GAAP Financial Measure^(1)^ 4.4% 4.6% 5.2% 4.4% 5.2%
^(1)^ The allowance used for these credit metrics excludes the expected future recoveries on previously fully charged-off loans. See discussion above.
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