6-K
NICE Ltd. (NICE)
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13A-16 OR 15D-16 OF
THE SECURITIES EXCHANGE ACT OF 1934
For the month of May 2023 (Report No. 1)
Commission File Number: 0-27466
NICE LTD.
| (Translation of Registrant’s Name into English) |
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13 Zarchin Street, P.O. Box 690, Ra’anana, Israel
| (Address of Principal Executive Offices) |
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Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F ☒ Form 40-F ☐
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____
CONTENTS
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:
| 99.1 | NICE Actimize Wins Three 2023 Global Banking & Finance Awards Highlighting Excellence in Innovation in Anti-Fraud Technology, dated May 1, 2023. |
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| 99.2 | NICE CXone Named the Technology Leader in 2022 SPARK MatrixTM: Workforce Engagement Management (WEM) Report, dated May 2, 2023. |
| 99.3 | NICE Leads Market Share for Workforce Engagement Management Globally, dated May 3, 2023. |
| 99.4 | DeKalb County District Attorney’s Office Selects NICE Justice for Digital Evidence Management Transformation, dated May 15, 2023. |
| 99.5 | NICE Actimize Wins 2023 FinTech Breakthrough Award for Fraud Prevention Innovation with Advanced Mule Defense Solution, dated May 16, 2023. |
| 99.6 | NICE Announces Interactions 2023, The Largest CX Industry Event Showcasing Groundbreaking AI Innovations With Market Thought Leaders and Tier 1 Celebrity Guests, dated May 18, 2023. |
| 99.7 | Vontobel Extends the Use of NICE Actimize SURVEIL-X Markets Surveillance to Foster Market Expansion In a Digital World, dated May 23, 2023. |
| 99.8 | NICE Actimize SURVEIL-X Wins 2023 RegTech Insight Europe Award for Best Solution for Managing Conduct Risk, dated May 30, 2023. |
| 99.9 | NICE to Host Financial Analyst and Investor Day at Interactions 2023, dated May 31, 2023. |
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
| NICE LTD.<br><br> <br><br><br> <br>Name: /s/ Tali Mirsky<br><br> <br>Title: Corporate VP, General Counsel and Corporate Secretary<br><br> <br><br><br> <br>Dated: June 7, 2023 |
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EXHIBIT INDEX
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:
Exhibit 99.1
NICE Actimize Wins Three 2023 Global Banking & Finance Awards Highlighting
Excellence in Innovation in Anti-Fraud Technology
NICE Actimize has invested in advanced technologies that manage emerging fraud
vectors including authorized and unauthorized payments fraud as well as first-party
fraud and money mules
Hoboken, N.J., May 1, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that for the second consecutive year Global Banking & Finance Review, a financial media platform with over three million readers worldwide, has awarded the firm honors for excellence in innovation as a best anti-fraud solutions provider. The 2023 Global Banking & Finance Awards® recognitions included the following winning categories for NICE Actimize: Anti-Fraud/Security Solutions Europe 2023; Anti-Fraud/Security Solutions Asia Pacific 2023; and Anti-Fraud/Security Solutions North America 2023.
NICE Actimize's IFM-X integrated fraud management provides real-time, end-to-end fraud prevention coverage that continuously adapts to new and emerging fraud threats across the customer lifecycle, combining advanced AI/ML techniques with strong fraud domain expertise to combat authorized and unauthorized payments fraud as well as first-party fraud and money mules.
According to Wanda Rich, Editor, Global Banking & Finance Review, “New fraud typologies are increasing challenges to global financial institutions. Our editorial team congratulates NICE Actimize for its continued contributions to fighting financial crime with leading enterprise fraud solutions; its dedication to innovation confirms its strengths by providing the latest advanced technologies, including artificial intelligence, machine learning, and expertise in the cloud.”
“Financial institutions of all sizes continue to face an increasing volume of emerging fraud vectors and complex threats while dealing with the speed of digital acceleration. NICE Actimize has invested in advanced technologies that manage these challenges while balancing risk and providing a seamless customer experience,” said Craig Costigan, CEO, NICE Actimize. ”Once again, it’s an honor to receive recognition acknowledging our contributions to providing advanced fraud solutions.”
NICE Actimize also addresses mid-market regional and community banks with its Xceed cloud-based, AI-first approach to fraud prevention. The Xceed approach reduces manual reviews, lowers false positives, and prioritizes alerts while automating many operational processes, reducing operational costs and increasing ROI.
Please click here for further information on NICE Actimize’s industry-leading Enterprise Fraud solutions.
Please click here to learn more about the 2023 Global Banking & Finance Review awards.
About Global Banking and Finance Review
Global Banking & Finance Review® is a leading Financial Platform established in 2010 – A Media Powerhouse with its own Online Portal, Print & Digital magazine reaching over 3 million readers worldwide on an annual basis. Since the inception of the Global Banking & Finance Awards® in 2011, The Awards reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial community. The awards were created to recognize companies of all sizes which are prominent in particular areas of expertise and excellence within the financial world. The Banking Awards & the Financial Awards are known throughout the global banking and financial community as a symbol of excellence.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
2
Exhibit 99.2
NICE CXone Named the Technology Leader in 2022 SPARK Matrix^TM^: Workforce
Engagement Management (WEM) Report
NICE CXone WEM positioned highest for Customer Impact and Technology Excellence in Quadrant Knowledge
Solutions’ independent assessment of WEM solutions
Hoboken, N.J., May 2, 2023 – NICE (Nasdaq: NICE) today announced that it has been recognized as the Technology Leader in the Quadrant Knowledge Solutions (QKS) 2022 SPARK Matrix^TM^: Workforce Engagement Management (WEM). Providing a detailed analysis of global Workforce Engagement Management (WEM) market dynamics, major trends, vendor landscape, and competitive positioning, QKS’ assessment of top WEM solutions ranks nine leading vendors based on Customer Impact and Technology Excellence criteria. This year, the report highlighted the strength of NICE’s digital capabilities that improve both agent and customer experience to drive business success.
In its 2022 SPARK Matrix^TM^ report, QKS defines WEM as “a suite of software tools that engages and empowers employees to help organizations achieve their business goals in an employee-centric methodology.” The QKS analysis highlights top WEM providers that help improve employee experience and productivity, fill performance gaps, educate agents for better results, and efficiently forecast workload and staffing requirements.
“NICE CXone’s WEM solution mainly offers a holistic approach to improving both agent engagement and customer experiences,” notes the QKS report. ”Moreover, it also helps modernize organizations of all sizes and allows them to remain agile and resilient in today’s increasing digital landscape.” The report goes on to say, “The company’s unified WEM suite provides solutions across each capability of the WEM domain, and their innovation is advanced compared to other vendors, which makes it stand out in the market.”
According to Abhishek Ghosh, Analyst, Quadrant Knowledge Solutions, “By providing tools that encourage employee self-improvement, amplify quality to enhance customer experience, reduce labor waste, and ensured regulatory compliance, NICE CXone WEM enhances team potential. CXone WEM, a natively developed suite, combines workforce management, quality management, performance management, and recording to provide agents, supervisors, and customers with better experience. Users can strike a balance between operational efficiency and superior customer service with less effort and more flexibility.” Ghosh added, “NICE is capable of catering to the diverse customer needs across industry verticals, with its comprehensive capabilities, compelling customer references, comprehensive roadmap and vision, and product suite with high scalability. NICE has received strong ratings across technology excellence and customer impact and has been positioned as a leader in the SPARK Matrix: Workforce Engagement Management (WEM), 2022.”
“Recognition in the 2022 Spark Matrix: WEM report acknowledges NICE’s market breadth and depth of capabilities, digital-first CXi approach that empowers workforce performance and maximizes profitability across shifting hybrid/work-from-anywhere environments,” said Barry Cooper, President, CX Division, NICE. “Our cloud-native, AI-infused solutions offer the markets most complete CX platform to help brands operationalize data insights in real time to streamline every customer journey—no matter where it begins or resolves.”
NICE’s top position in the 2022 SPARK Matrix: WEM report further reinforces CXone’s proven industry leadership—joining highest ratings in the 2022 SPARK Matrix: CCaaS and 2022 SPARK Matrix: Customer Journey Analytics (CJA) reports, as well. QKS’ comprehensive research assessments help provide reliable roadmaps for selecting the highest performing, most innovative CX solutions available.
About Quadrant Knowledge Solutions
Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments. For more available research, please visit https://quadrant-solutions.com/market-research/
About NICE
With NICE (Nasdaq: NICE), it has never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered contact center software. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
2
Exhibit 99.3
NICE Leads Market Share for Workforce Engagement Management Globally
NICE named market share leader in DMG Consulting’s in-depth analysis of WEM suite vendors
Hoboken, N.J., May 03, 2023 – NICE (Nasdaq: NICE) is recognized in DMG Consulting LLC’s Contact Center Workforce Optimization/Workforce Engagement Management Market Share Report as the market share leader in total workforce optimization (WFO)/Workforce Engagement Management (WEM). DMG’s report analyzes the revenue, market share, and execution of 36 global WFO/WEM suite vendors for the fiscal year 2021. According to the DMG report, NICE was the market share leader for sales of WFO/WEM solutions, quality management, and total workforce management
NICE is the market leader in sales of WFO/WEM solutions with a market share of 33.4 percent. DMG Consulting noted the increase was driven in large part by strong sales of NICE’s cloud-based offerings, including NICE CXone contact center infrastructure solutions. This announcement reinforces NICE WEM’s leadership position and joins the additional recognitions NICE WEM receives from industry-leading analysts for its vision, execution, and adaptability with CXi.
NICE WEM consists of integrated solutions that are adaptable and use an analytics-based digital approach that is able to be deployed on-prem or in a cloud environment. NICE WEM optimizes efficiencies by identifying performance improvement opportunities, enhances scheduling by factoring in employee preference with business needs, utilizes AI forecasting to ensure accurate staffing needs are met, improves agent productivity, provides personalized engagement with gamification options, and delivers employee personalized training and coaching with Enlighten AI.
Barry Cooper, President, CX Division, NICE, said, “We are thrilled to be recognized by DMG Consulting as the WFO/WEM market share leader and will continue to focus on innovating solutions to improve our Workforce Engagement suite for organizations and agents to not only succeed but exceed expectations.”
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, chris.irwin-dudek@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.4
DeKalb County District Attorney’s Office Selects NICE Justice for
Digital Evidence Management Transformation
NICE to help DA’s Office for fourth largest county in Georgia streamline justice and
prosecutions to build a better, safer community
Hoboken, N.J., May 15, 2023 – NICE (Nasdaq: NICE) today announced that the DeKalb County District Attorney’s (DA’s) Office in the Atlanta, Georgia, metropolitan area will deploy NICE Justice, one of the solutions in NICE’s Evidencentral platform, to digitally transform how it manages digital evidence, from evidence intake to case-building and trial preparation. Through its ability to streamline the entire justice process and help attorneys and investigators find the truth in digital evidence faster, NICE Justice will support the DeKalb County DA’s Office in its vision of building a better, safer community for DeKalb County residents.
The NICE Justice solution digitally transforms how district attorneys, investigators, paralegals and office staff receive, interact with, manage and share digital evidence, from beginning to end. Freed from dealing with discs, drives, emails, and logging into multiple systems to manage and prepare evidence, attorneys and staff can focus on building and presenting compelling cases.
Sherry Boston, DeKalb County District Attorney, said, “Deployment of NICE Justice will equip our team with the tools needed to manage large amounts of digital evidence efficiently, and allow us to focus more time on successfully investigating and prosecuting cases.”
Chris Wooten, Executive Vice President, NICE, said, “The manual process of managing digital evidence has become a significant time-waster for criminal justice and public safety agencies. When digital evidence becomes too difficult to manage, it can stand in the way of timely justice. That is why prosecuting attorney’s offices and law enforcement agencies around the globe, including the DeKalb County District Attorney’s Office, are adopting our Evidencentral platform in growing numbers.”
The DeKalb County DA’s Office prosecutes thousands of felony cases annually in collaboration with over two-dozen law enforcement partners. Investigators and paralegals in DeKalb’s intake unit spend about seventy-five percent of a typical workday logging into different systems and reaching out to partners to manually collect, download and upload digital evidence. Additionally, each law enforcement agency that the DA’s Office works with has its own preferred method and format for sharing digital evidence. NICE Justice solves these problems by allowing agencies to digitally share evidence files by uploading evidence into a secure, online portal. Uploaded evidence is automatically deposited into NICE Justice digital case folders in the cloud for immediate viewing.
With digital evidence stored on various servers and drives, lack of shareable storage was a challenge for DeKalb County’s team-based prosecution approach. NICE Justice’s unified cloud-based system for evidence storage, organization and analysis promotes collaborative case-building. Team members also gain access to advanced evidence analysis tools to jumpstart the trial prep process, including built-in software for transcription, redaction, photobook creation, and video clip and timeline creation.
DeKalb County prosecutors can also use NICE Justice to share evidence with defense teams through a fully digital, trackable process, so they always know when evidence was received and opened.
“With NICE Justice, rather than a one-off approach, we’re able to address all of the challenges that come with storing, accessing and retaining digital evidence,” added
Boston. “NICE Justice’s secure, scalable cloud-based storage and flexible retention policies address these complex challenges.”
To learn more about NICE’s digital transformation solutions for Public Safety and Justice:
| • | Visit the NICE website by clicking here. |
|---|---|
| • | Email PSInfo@NICE.com for more information. |
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About the DeKalb County District Attorney's Office
The DeKalb County District Attorney’s Office prosecutes felony offenses in the Superior Court of DeKalb County. The Office’s 270-plus staff members consist of attorneys, investigators,
victim-witness advocates, administrators, and support personnel, who all share a vision of building a better, safer DeKalb County. The DeKalb County DA’s Office works with local citizens, community leaders, and partner law enforcement agencies to conduct crime prevention and intervention programs to improve the quality of life for
DeKalb County residents. DeKalb County is the fourth largest county in Georgia with over 762,000 residents. The County includes the communities of Decatur, Atlanta, Avondale Estates, Chamblee, Doraville, Lithonia, Stone Mountain and Dunwoody. More
info at https://www.dekalbda.org/ and https://www.census.gov/quickfacts/dekalbcountygeorgia.
NICE Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone work better together, so justice flows more smoothly, from incident to court. https://www.nicepublicsafety.com
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
2
Exhibit 99.5
NICE Actimize Wins 2023 FinTech Breakthrough Award for Fraud Prevention
Innovation with Advanced Mule Defense Solution
NICE Actimize's IFM-X Mule Defense solution is designed to detect, investigate and prevent money mule activity
occurring throughout the entire financial customer lifecycle
Hoboken, N.J., May 16, 2023 – NICE Actimize, a NICE (Nasdaq: NICE) business today announced that its IFM-X Mule Defense solution has been selected as the winner of the “Fraud Prevention Innovation Award” by FinTech Breakthrough, an independent organization that recognizes the top companies, technologies and products in the global FinTech market today. The Mule Defense solution leverages the power of NICE Actimize’s IFM-X industry-leading enterprise fraud management platform that delivers advanced fraud detection capabilities powered by artificial intelligence and machine learning.
The FinTech Breakthrough Awards is the premier awards program founded to recognize FinTech innovators, leaders and visionaries from around the world in a range of categories, including Banking, Personal Finance, Lending, Payments, Investments, RegTech, InsurTech and many more. The 2023 FinTech Breakthrough Awards program attracted more than 4000 nominations from across the globe.
“While our industry awards continued to be highly competitive in the fraud category, NICE Actimize’s Mule Defense solution demonstrated a truly breakthrough approach supported by its previous FinTech Breakthrough award-winning IFM-X enterprise fraud platform,” said James Johnson, Managing Director, FinTech Breakthrough. “We are once again honored to recognize NICE Actimize as a leading innovator. Congratulations to the NICE Actimize team for this well-deserved recognition.”
“Leveraging the power of our enterprise fraud management platform IFM-X, NICE Actimize has invested in the Mule Defense solution that utilizes deep learning models and purpose-built expert features to detect mule activities across multiple event types and channels in real-time,” said Craig Costigan, CEO, NICE Actimize.
NICE Actimize's IFM-X Mule Defense solution is designed to detect, investigate and prevent mule account activity occurring throughout the entire customer lifecycle for both existing customers and new accounts. This solution is designed to identify money mules that may either unwittingly be involved in fraudulent transactions or are directly complicit in irregular money movements.
This award marks the fourth win for NICE Actimize in FinTech Breakthrough’s Fraud Innovation category, including previous awards for its advanced IFM-X platform and its New Account Fraud solutions.
For additional information:
| • | For more on NICE Actimize’s IFM-X Platform, please click here. |
|---|---|
| • | For more on NICE Actimize’s Mule Defense Solution, please click here. |
| --- | --- |
About FinTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for technology innovation and leadership, the FinTech
Breakthrough Awards program is devoted to honoring excellence in Financial Technologies and Services companies and products. The FinTech Breakthrough Awards provide public recognition for the achievements of FinTech companies and products in
categories including Payments, Personal Finance, Wealth Management, Fraud Protection, Banking, Lending, RegTech, InsurTech and more. For more information visit FinTechBreakthrough.com.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@niceactimize.com ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.6
NICE Announces Interactions 2023, The Largest CX Industry Event Showcasing
Groundbreaking AI Innovations With Market Thought Leaders and Tier 1 Celebrity
Guests
Interactions 2023 offers exclusive content exploring next-level consumer experiences created through NICE’s
purpose-built Enlighten AI and award-winning cloud native CXone platform, with appearances by Sarah Jessica
Parker and multi-Grammy and Billboard Award-winning band Train
Hoboken, N.J., May 18, 2023– NICE (Nasdaq: NICE) today announced that Interactions Live 2023, the industry’s premier customer experience (CX) event, will take place June 5-7 at the Javits Center in New York City. During the three-day conference, NICE executives, CX visionaries, industry analysts and top executives from leading brands will share best practices in Digital, AI, Self Service, and WEM. This will include an innovation showcase including a demonstration of how NICE is using Enlighten AI and conversational AI in CXone to become the Trusted AI for business as well as build highly effective self-service capabilities. This year’s event has the most impressive line-up of guests including multi-Emmy and Golden Globe award-winning actress Sarah Jessica Parker and multi-Grammy and Billboard Award-winning band, Train, in an exclusive concert for the conference attendees.
In a rich agenda of best practice sessions, CX leaders will showcase how brands can master CXi (customer experience interactions) using NICE’s unique innovation. Sessions will also include a spotlight on Digital CX, detailing how NICE’s digital solutions such as CXone Guide and ContactEngine can help build a digital contact center of the future. Sessions will also highlight agent empowerment and how service organizations can use solutions such as CXone Performance Management and Interactive Gamification to ensure agents are knowledgeable, prepared and engaged in real-time so they can create the most unique interactions.
To register for Interactions 2023 or to learn more, click here.
During Interactions, NICE will host an Investor Day on June 6, which will include product and technology sessions and presentations from NICE executives. Investors and financial analysts must register here to ensure access to the Investor Day.
“AI is rapidly transforming the customer experience space,” said Barak Eilam, CEO, NICE. “With the advent of generative AI, brands are presented with the opportunity to interact with their customers on another level. Interactions 2023 will highlight strategies for brilliant self-service. The event will showcase how brands can anticipate their customers’ needs and proactively interact with their customers. We look forward to sharing the path brands can take to become digitally fluent and lead in the digital and AI era.”
Interactions 2023 will feature Sarah Jessica Parker, an award-winning actor, producer and businesswoman who is recognized for her immense accomplishments both on and off the screen. NICE is excited to welcome Sarah Jessica Parker on the 25^th^ anniversary of the premiere of her world-renowned TV series Sex And The City.
Attendees will also enjoy an exclusive, private concert from award-winning band, Train. It will be a night to remember, an unmatched experience you will only see at this year’s Interactions.
Note: Select sessions are closed to the press with no personal photography, note taking or recording being permitted.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Eilam are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
2
Exhibit 99.7
Vontobel Extends the Use of NICE Actimize SURVEIL-X Markets Surveillance to
Foster Market Expansion In a Digital World
The NICE Actimize trade surveillance solution will continue to support Vontobel’s regulatory
requirements while providing capabilities for future technology expansion
Hoboken, N.J., May 23, 2023 – NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that Vontobel (SWX: VONN), a Swiss global investment firm, has renewed and expanded its applications with NICE Actimize’s advanced SURVEIL-X Markets Surveillance to support its growth strategy across its global holdings while providing capabilities for future technology expansion.
A long-time customer of NICE Actimize, Vontobel extended its contract with NICE Actimize’s holistic conduct surveillance cloud platform which provides the potential to add additional functions in the future. Largely focused on Investment and Asset Management capabilities and enhancing Vontobel’s strategic direction for its global investment capabilities, NICE Actimize SURVEIL-X solutions will provide additional sector coverage as needed.
“Vontobel’s goal is to be known as a trusted global investment firm, so it was important for us to continue working with a reliable solutions provider to enhance our vast investment profile while meeting the needs of regulators,” said Marco Furegati, ED, Head Compliance Markets at Vontobel. “In order to provide the best possible service and security to our clients, it is essential to have a solid framework in terms of compliance with all market rules. NICE Actimize’s SURVEIL-X Markets Surveillance meets these requirements and provides a holistic approach to cover our future business requirements.”
“Regulators worldwide have become more aggressive in investigating and bringing enforcement actions, fines, and sanctions against firms with inadequate compliance procedures and systems. NICE Actimize brings next level markets surveillance and risk detection capabilities at scale, with even better detection coverage and the ability to monitor unified communications,” said Chris Wooten, EVP, NICE Vertical Markets. “NICE Actimize is uniquely positioned to continue our service as a trusted advisor for Vontobel as it drives compliance efficiency.”
NICE Actimize’s Markets Surveillance solution is part of the SURVEIL-X Holistic Conduct Surveillance platform and helps financial services institutions, broker/dealers and future commission merchants meet their regulatory obligations, avoid costly fines and preserve their reputation. NICE Actimize’s SURVEIL-X Markets Surveillance solution addresses regulatory obligations across multiple asset classes.
Please click here for additional information on NICE Actimize’s Holistic Conduct Surveillance solutions.
To download Quadrant Knowledge Solutions (QKS) recently released market report “SPARK Matrix™: Trade Surveillance and Monitoring, 2022” please click here.
About Vontobel
At Vontobel, we actively shape the future. We create and pursue opportunities with determination. We master what we do – and we only do what we master. This is how we get our clients ahead. As a globally active investment manager with Swiss roots, we specialize in wealth management, active asset management and investment solutions. We harness the power of technology to deliver a high-quality, individual client experience and to deploy our investment expertise across multiple platforms and ecosystems. We empower our employees to take ownership of their work and bring opportunities to life. We do so based on the conviction that successful investing begins with the assumption of personal responsibility. We continuously scrutinize our achievements as we strive to exceed the expectations of our clients. The registered shares of the Vontobel Holding AG are listed on the SIX Swiss Exchange. The Vontobel families' close ties to the company guarantee our entrepreneurial independence. We consider the resulting freedom as an obligation to also assume our social responsibility. As of March 31, 2023, Vontobel held CHF 268.0 billion of total client assets. Around the world and in our home market, we serve our clients from 27 locations.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world's #1 cloud-native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
2
Exhibit 99.8
NICE Actimize SURVEIL-X Wins 2023 RegTech Insight Europe Award for Best
Solution for Managing Conduct Risk
The award highlighted NICE Actimize SURVEIL-X solution’s advanced
surveillance, its risk detection capabilities and its ability to manage conduct risk
Hoboken, NJ, May 30, 2023 - NICE Actimize, (Nasdaq: NICE) was named a category winner in A-Team Group's 2023 RegTech Europe Insight Awards for “Best Solution for Managing Conduct Risk.” Following shortlisting by a panel of judges, NICE Actimize and its cloud-based SURVEIL-X Holistic Conduct Surveillance solution was the recipient of the most online votes in its category derived from reader/online nominations from within the RegTech
Insight community and verified by A-Team Group editors and its RegTech advisory board.
Conduct is a focal point of regulatory scrutiny and regulators worldwide have become more aggressive in investigating and bringing enforcement actions, fines, and sanctions against firms with inadequate compliance procedures and systems. With SURVEIL-X Holistic Conduct Surveillance, financial institutions can analyze and correlate all trade related data, providing comprehensive surveillance coverage for their regulatory needs. By breaking down barriers between data silos, financial institutions gain deeper analysis and true risk detection.
“With its AI-powered SURVEIL-X Holistic Conduct Surveillance solution, NICE Actimize brings next level conduct and risk detection capabilities with even better detection coverage, reduced false positives, and the ability to monitor unified communications,” said Chris Wooten, Executive Vice President, NICE. “As we continue to grow our conduct and surveillance market share across Europe, we thank the RegTech Asia Insight Awards community for acknowledging the innovation in our Conduct solution.”
“Congratulations to NICE Actimize for winning the 'Best Solution for Managing Conduct Risk' in this year’s A-Team Group RegTech Insight Awards Europe. These awards celebrate leading RegTech solutions, services and consultancies across Europe which demonstrate exceptional creativity in building solutions that solve regulatory challenges,” said Angela Wilbraham, CEO of A-Team Group.
The 2023 RegTech Europe Insight Awards honored leading technologies and vendors in a range of regulatory technology categories. The RegTech Europe Awards evaluation criteria for shortlisting considered depth of involvement in capital markets, and the potential interest of a solution or service to the publications' RegTech community.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET
Investors:
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
2
Exhibit 99.9
NICE to Host Financial Analyst and Investor Day at Interactions 2023
Hoboken, N.J., May 31, 2023 – NICE (Nasdaq: NICE) will host its Financial Analyst and Investor Day on Tuesday, June 6, 2023 from 9:00am ET in conjunction with its Interactions annual user conference in New York City. This program will begin with a presentation by NICE CEO, Barak Eilam, on the main stage of Interactions and will be followed by presentations by Mr. Eilam and other NICE executives who will provide an overview of the company’s business as well as updates on the company’s strategy, AI initiatives, new solution offerings, and financials. Financial analysts and investors who would like to register, please e-mail IR@NICE.com.
Live Webcast
The Company will also be webcasting its Financial Analyst and Investor Day live from New York City. The webcast will take place on Tuesday, June 6^th^ from 11:15 am to 1:00 pm ET. The call will be webcast from the Company’s website at https://www.nice.com/company/investors/upcoming-event.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Eilam are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.