Earnings Call Transcript - NOA Q3 2022

Operator, Operator

Good morning, ladies and gentlemen. And welcome to the North American Construction Group Earnings Call for the Third Quarter Ended in September 30, 2022. The company wishes to confirm that today’s comments contain forward-looking information and that actual results could differ materially from a conclusion, forecast or projection contained in that forward-looking information. Certain material factors or assumptions were applied in drawing conclusions or in making forecasts or projections that are reflected in the forward-looking information. Additional information about those material factors is contained in the company’s most recent management’s discussion and analysis, which is available on SEDAR and EDGAR as well as on the company’s website at nacg.ca. I would now like to turn the conference over to Joe Lambert, President and CEO. Please go ahead.

Joe Lambert, President and CEO

Thanks, Sergio. Good morning, everyone. And thanks for joining our call today. I'm going to start with our Q3 2022 operational performance before handing it over to Jason for the financial overview. And then I will conclude with the operational priorities, bid pipeline outlook for 2022 and our first look at 2023 before taking your questions. On Slide 3, our Q3 trailing 12-month total recordable rate of 0.67 is the same as it was after Q2 but remains above our industry-leading target frequency of 0.5. We will be focusing our efforts on further advancing our green hand new hire training programs, prevention of high-potential injury events, and our wet winter hazard awareness programs as we enter our busy winter season and continue to add to our workforce. On Slide 4, we highlight some of the major achievements of Q3. Most of these topics are discussed and other slides later in the deck. Therefore, I would simply summarize that we resolved our Q2 issues, executed well, and are now focused on our winter work program, a safe and efficient closeout of the year. Moving on to Slide 5, we've added a new slide showing how we have moved away from vendor-supported maintenance and continue to develop, attract, and retain our skilled maintenance tradespeople to improve fleet utilization. NACG has an extensive and comprehensive program to expand both our action and field-based maintenance workforce. We had some slight setbacks in our programs earlier in the year as we tried to resist unusual and high-skilled trades wage increases, but we're back on track and expect to continue the hiring trend. As this slide clearly shows, we know how to grow our maintenance workforce, and we have been doing this for a long time. We have long understood that the skilled maintenance trades are decreasing in supply. Even when under average demand, the industry cannot supply enough skilled tradespeople. We have also long known that wage increases often don't increase supply and that successful companies will develop and train their own. We believe we do this better than anyone else. We would prefer if this was not the case, because if others in the industry will likewise grow their own, we will all benefit from a more suitable supply of skilled maintenance trades. Moving on to Slide 6, we achieved our highest Q3 utilization on record, and the demand for our fleet remains high. The Q3 utilization of 62% was directly correlated to increased maintenance manpower and improved fleet mechanical availability. We expect high demand to remain into possibly beyond 2023. We likewise expect our progress on increasing the maintenance labor workforce will directly correlate to continued improvements in fleet utilization. Lastly, on this slide, I would just like to point out that other than the obvious pandemic impacts, our diversification efforts over the last several years had delivered into expectations and demonstrated higher Q2 and Q3 fleet utilization. We have moved the smaller underutilized portions of our heavy equipment fleet out of oil sands and into other geographies and commodities, where they have achieved more operating hours. The diversification now built into the business has removed much of the seasonality and cyclicality seen in previous years. Slide 7 describes our most recent acquisition and adds further to both our internal and external maintenance capabilities. In addition to welcoming the ML Northern team to the NACG family, I want to acknowledge the strength of skills and abilities this team brings to us. We historically had used ML Northern as a subcontractor when our internal servicing fleet was being stretched beyond capacity. After several years of being an ML Northern customer, we realize they share our safe low-cost culture, and we also realize they're experts at caring for and operating a service fleet. Rather than trying to emulate, we decided we would be better off operating and managing our service fleet through ML Northern and keeping our NACG team focused on the heavy equipment fleet. ML Northern will continue to perform work for external maintenance customers and will also take on the operations and maintenance of the full NACG fleet of support equipment for servicing of the NACG heavy equipment fleet. The initial integration of ML Northern has been seamless, and we expect to have the full NACG service fleet under ML Northern management over the next few months. I am excited about the benefits we believe ML Northern can bring to our business and look forward to sharing those achievements with you in more detail on our next call. On Slide 8, my final slide before handing over to Jason, I wanted to highlight the open and honest discussions with our oil sands customers regarding cost escalation. These conversations resulted in what we believe are fair and equitable contract amendments. These client relationships are a cornerstone to our business in all commodity and geographic areas we work but have been developed, tested, and proven strong many times over a half-century working right here in the Alberta Oil Sands. On the lower half of the slide, I also wanted to highlight that our Fargo-Moorhead Flood Diversion project, which just broke ground this past quarter, is on track with the original schedule and margins. The project is less than 5% complete. We're excited to be ramping up and heading into our first full operating year. With that, I'll hand it over to Jason for the Q3 financials.

Jason Veenstra, CFO

Thanks, Joe. This quarter’s financial review begins on slide 10 with a few of our key performance indicators. Combined revenue of $270 million represented the highest level of revenue this company has ever had in a quarter, and it is a noticeable increase from the last three quarters, which were each around $235 million. This revenue has culminated with trailing 12 combined revenue now exceeding $950 million and is closing in on a target we set of exceeding $1 billion. From a gross margin perspective, we realized 14.7% based on the improved context that Joe touched on and as discussed throughout this quarter's materials. Starting with Slide 11 on a total combined basis, revenue was 30% ahead of Q3 2021, which is a recurring variance percentage throughout our financial metrics. Revenue generated by our core heavy equipment fleet was up 18% quarter-over-quarter, with the driver of this increase being equitable contributions from higher equipment and unit rates, as well as improved equipment utilization. Equipment and unit rates were updated in the quarter to reflect the specific inflationary cost pressures being experienced in the Fort McMurray region. Equipment operating hours and the associated operational headcount were both up 10% in the quarter, and yield and utilization of 62% was significantly higher than Q3 2021 utilization of 52%. The month of September was particularly strong and provides good momentum heading into the fourth quarter. Vacancy rates related to the Heavy Equipment Technician roles have lowered with net new hires of approximately 50 in the past three months, which was the primary factor in the overall equipment utilization achieved. The other wholly-owned business lines primarily being DGI Trading and the external sale of rebuilt haul trucks each posted strong revenue in the quarter consistent with Q3 2021. Our share of revenue generated by joint ventures was $78 million, compared to $43 million in Q3 2021. Nuna Group of Companies had its best financial quarter on record, driven by the activity at the gold mine in northern Ontario, as well as the core businesses operating at better than historic levels. Secondary drivers of the increase in combined revenue include the continued growth of top-line revenue from rebuilt ultra-class haul trucks now being owned by our joint venture with the Mikisew and the increasingly important impact of the joint ventures dedicated to the Fargo-Moorhead flood diversion project. The groundbreaking ceremony and official start of construction work occurred in the quarter, and ramp-up of activities is underway with the project currently at less than 5% complete and remaining on budget and schedule in this early phase of the project. Combined gross profit margin of 14.7% was much improved from the 9.6% we posted last quarter, Q2 2022, and reflected strong operational performance in the quarter as our primary operations in Fort McMurray, Northern Canada, and Northern Ontario experienced predictable and productive weather conditions for the majority of the quarter. Our joint ventures continued their strong trend of consistent operating margins, and the updated equipment and unit rates were drivers for the Fort McMurray operations, returning to historical margin performance. Margins realized from the parts and components sales made by DGI contributed to margin stability when compared to Q3 2021, given the acquisition occurred on July one of last year. This second-life rebuild program commissioned and sold two 240-ton haul trucks and one ultra-class haul truck during the quarter. Before closing this slide out, I would like to take the opportunity to point stakeholders to page M7 of our MD&A in which we provide a functional breakdown of our cost of sales. There is useful information in that table, and we expect to utilize this moving forward to message and explain the cost profile of our business. Moving to Slide 12, adjusted EBITDA of $60 million was easily a Q3 record and virtually matched our company record of $61 million, as the 30% revenue increase translated to a 26% EBITDA increase on the steady margins previously mentioned. Included in EBITDA are general and administrative expenses which were $6.6 million in the quarter, equivalent to 3.4% of the strong revenue quarter. As always, we pride ourselves on G&A discipline, and Q3 was no different. Going from EBITDA to EBIT, we expense depreciation equivalent to 10.6% of combined revenue, which reflects the depreciation rate of our entire business. When looking at just the wholly-owned entities, the depreciation percentage for the quarter was 13.8% of revenue, and reflected an extremely effective use of our fleet this quarter. Adjusted earnings per share for the quarter of $0.65 was 30% up from Q3 2021, as the revenue increase translated all the way down to net income. EPS was driven by $30.7 million of adjusted EBIT net of interest and taxes. Our overall interest rate to date is now 5.1%, as we trend up from the 2021 effective rate of 4.3% from well-known interest rate increases. Our credit facility which currently sits at $180 million drawn and made up approximately 42% of our total debt is directly impacted by rate increases. We expect debt levels to decrease in Q4 based on our projected free cash flow generation. Moving to Slide 13, I'll summarize our cash flow. Net cash provided by operations of $40 million was produced by the business, with the difference between this figure and the $60 million of EBITDA being cash interest paid in the quarter of $6.9 million and the timing of joint venture cash distributions in relation to the quarterly EBITDA they generate. Sustaining maintenance capital of $31 million was primarily dedicated to maintenance of the existing fleet as we invest in the fleet that drives our core business. Working Capital was required in the quarter and is fully expected to reverse in the fourth quarter. I'll end with Slide 14. Total capital liquidity of $162 million reflects the importance of our credit facility and getting through the challenges that come with being a heavy equipment contractor. On a trailing 12-month basis, our senior leverage ratio as calculated by our credit facility remained steady at 1.7 times, which we expect will be the high watermark for the year. Net debt levels increased $16 million in the quarter as breakeven free cash flow of $3 million was more than offset by the purchase and cancellation of 1.1 million shares for $15.8 million in the quarter. And with those financial comments, I'll pass the call back to Joe.

Joe Lambert, President and CEO

Thanks, Jason. Looking at Slide 16, this slide summarizes our priorities for 2023. I have previously discussed our commitments to increase our skilled trades shown in item four but wanted to highlight the other three areas that will be particularly important to progress in 2023. The first area of focus on core to our culture and values is our ongoing efforts to ensure each and every one of our employees returns home safely at the end of every workday. Although we have an extensive health and safety management system and multiple initiatives for improvements, far too extensive to delve into here today, we feel our growing workforce requiring increased new hires and an industry supply low in experience will be best served with an increased focus on further developing our frontline supervision and expanding our green hand training programs. The second area prioritizes continued expansion of our operational and maintenance expertise. We will prioritize new technologies such as our telematics system, which is now installed on half of the fleet with the remaining fleet installation scheduled for 2023. We are also continuing to in-house and vertically integrate our maintenance services and supply, such as the previously mentioned ML Northern acquisition and our component remanufacturing business with the newly expanded facility and added large hydraulic cylinder rebuild capabilities. We believe this prioritization and focus will continue to lower costs and improve equipment availability and utilization. Last but not least, item three describes our prioritizing of winning bids and achieving our target of greater than $2 billion in backlog by the end of next year, which is a great transition to our next slide, 17. Slide 17 highlights the net increase of around $600 million to our already strong bid pipeline. In Q3, we also received RFPs and were awarded several winter projects in oil sands totaling around $100 million, which did not show up on this list and essentially have us fully booked through winter. We continue to expect to win our fair share of the large red dot regional oil sands tender, but we believe this scope award is delayed or possibly scheduled for re-tender next year, although we have not heard so formally. Lastly, we believe we will see another meaningful blue dot win outside of oil sands over this winter, which will continue our diversification success and potentially offer some upside to our forecast and smaller fleet 2023 utilization. On Slide 18, our backlog sits at $1.5 billion, and we continue to replenish and win our fair share of work across all resource sectors. What I continue to believe is a key takeaway on this slide is that our backlog is roughly proportionate to our diversification target, demonstrating both competence and sustainability of our diversification efforts. Lastly, on backlog, I previously stated expectations of exceeding $2 billion before the year is out, but with the assumed deferral of the regional oil sands tender award, which was the driver of that expected increase, we have likewise deferred our expectations to next year. On Slide 19, we have provided our revised outlook for 2022. With our strong Q3 results, progress on priorities, Q3 tender wins, and focus on safe and efficient close to the year, we have been able to increase the midpoints for almost all of our key financial metrics. A bit of free cash flow was deferred into the New Year predominantly due to work extended at our Northern Ontario Goldmine JV with Nuna. We made what we believe were high-value investments in growth through the acquisition of ML Northern and share buybacks, which we see as complete for the year, and will direct the remaining expected free cash flow to deleverage. On Slide 20, we have provided our initial outlook for 2023. As stated in my letter to shareholders, we expect some pressure on earnings and free cash flow due to increased interest rates but are pleased to show continued annual EBITDA growth coming out of a record expected combined revenue of over $1 billion. Free cash flow of between $85 million and $105 million continues to show the strength of our business, and we are eager to continue the trend, execute the 2023 work safely and effectively, and continue to grow and diversify our business. Regarding 2023 capital allocation, we continue to assess our options in light of market and other macro conditions, and we'll provide our expected outlook in more detail on our next call. In closing, I'd just like to thank our fantastic NACG employees, partners, and clients for all your efforts and support in helping us achieve these record third-quarter financial results in a challenging economic environment characterized by high cost inflation and increasing interest rates. With that, I’ll open it up for any questions you may have.

Operator, Operator

Thank you. Your first question comes from Aaron MacNeil from TD Securities. Please go ahead.

Aaron MacNeil, Analyst

Hey, morning, guys. I know, Joe, you just said you'd speak to it on the next call, but now at a high level in terms of where your head's at on capital allocation next year, I mean, you've already gone through the NCIB pretty quickly, leverage ratios are pretty good. You're guiding to a good chunk of free cash flow next year. So I guess I'm wondering, what are going to be the priorities? Like, have you considered a dividend increase to make the yield a bit more competitive in the context of rising interest rates, special dividends, more acquisitions, organic growth? That reduction SIB's like I know, it's a broad question, but I guess I'm trying to gauge where your head's at?

Joe Lambert, President and CEO

Yeah, I appreciate the question, Aaron. I agree that our dividends are probably less meaningful in this high-interest rate environment and what we think should be an increasing share price environment. We'll certainly be reviewing that. We have two board meetings between now and our next call, actually. When it comes to M&A or growth, we're always just looking at what that accretion of return is versus other opportunities, and our share price relative to our value assessment is going to drive whether we look at NCIBs, SIBs, or otherwise. Then looking at those dividends as far as whether we think it's meaningful and what we need to do to adjust them itself. So I don't have a direct answer. I'll tell you that when we have these discussions with our board, we try and be very tangible about how we measure it and not be emotional and compare what opportunities are there at the time or that we see coming, be it M&A growth, or looking at dividend or other shareholder-friendly activities. So I know it's not a direct answer to you but that's probably the best that I can do right now. This quarter is a big one for us because this is where we get our cash flow. So getting all that cash flow in and then figuring out what to do with it, that's our focus over the next couple of months here.

Aaron MacNeil, Analyst

Fair enough, that's about a good as answer as I was expecting. So maybe I'll ask something a bit more tangible. As it relates to the ongoing inflationary pressures and your increased equipment and unit rates? It's obviously great to see that you were able to resolve those issues with your customers in an equitable way. But I guess I'm wondering, where's your head at in terms of inflationary pressures today? Like, are they still there? And what levers do you have now with those amendments to prevent future margin contraction that we saw earlier this year?

Joe Lambert, President and CEO

I think the inflationary pressures we're seeing now and what we would expect to see over the next six months or a year will be captured in our escalation clauses in our normal indices. If we see something unusual, like we saw in wage escalations in Fort McMurray, we now have a precedent and a template to address it, be it escalation or de-escalation. So I think we're in a very good spot. I think just having clear, open, and honest communications with clients where no one's trying to hide things or trying to benefit off of something, then I would feel very comfortable going forward, regardless of whether future inflation is covered under indices or not. So I think we're in a great spot for that.

Aaron MacNeil, Analyst

Fair enough. Maybe I'll sneak one more in. I know you covered the Fargo-Moorhead margin expectations in your prepared remarks. But will we start to see or will it be material enough that you'll be able to prove out your expectations in Q4? Or do you think we have to wait for Q1 or Q2 to really see the full run rate impact and that project is kind of backing as you expected?

Joe Lambert, President and CEO

Yes, typical for us would be we have to be in that 10% to 20% complete range before we even start looking at re-analyzing or going into real depth of re-forecasting. Just because we are currently less than 5%. I doubt we'll see any updates until likely this time next year.

Aaron MacNeil, Analyst

Okay. No, that's fair. Great. Well, I will turn it over. Thanks for taking the questions.

Joe Lambert, President and CEO

Thanks, Aaron.

Operator, Operator

Thank you. Your next question comes from Yuri Lynk from Canaccord Genuity. Please go ahead.

Yuri Lynk, Analyst

Good morning, guys.

Joe Lambert, President and CEO

Good morning, Yuri.

Yuri Lynk, Analyst

Joe, did the updated rates impact the full quarter or just the tail end?

Joe Lambert, President and CEO

It's the full quarter. Without getting into details of it, it’s just, there is going back to when we submitted things, we had adjustments, but we had accrued some of that. So it affected the whole quarter regardless of how they met in the workshop, technically.

Yuri Lynk, Analyst

Okay. And just on the bid pipeline, can you provide any more detail on the large blue dot that is going to be awarded sometime this winter? Is that? Is it another mine? Or is it on the construction infrastructure side?

Joe Lambert, President and CEO

It’s a North American Goldmine contract.

Yuri Lynk, Analyst

Okay. And last one, just for Jason, I did have some trouble getting to 2023 EPS from the midpoint of EBITDA. Can you just share with me what your interest expense assumption is for next year? And also, if you're going to be paying cash taxes next year?

Jason Veenstra, CFO

Yes, so we're right around 6% of cost of capital assumption for next year all in. This should be, with our debt coming down in this quarter, and then similarly, the next year that Q4 would be the quarter to pay down debt, and no cash taxes next year yet. We're projecting 2024 for cash taxes at this point, and continue to manage that. But free cash flow is not impacted by any cash taxes next year.

Yuri Lynk, Analyst

The 6%, you're saying that's going to be your effective?

Jason Veenstra, CFO

Yes, effective rate overall of our debt. Yes, that's right, which includes the convertible debentures and capital leasing and the credit facility.

Yuri Lynk, Analyst

Okay, maybe I'll follow up with you offline. Seems a bit low. Yes, otherwise, good quarter, and I'll get back in the queue. Thanks.

Jason Veenstra, CFO

Thanks, Yuri.

Joe Lambert, President and CEO

Thanks, Yuri.

Operator, Operator

Thank you. Your next question comes from Tim Monachello from ATB Capital Markets. Please go ahead.

Tim Monachello, Analyst

Hey, good morning guys.

Joe Lambert, President and CEO

Good morning, Tim.

Tim Monachello, Analyst

The implied guidance for 2022 implies a pretty wide range for Q4. I'm just wondering what you could, if you could describe the levers that could get you to the upper end, what gets to the bottom end of that range?

Joe Lambert, President and CEO

Mostly it's weather and operational. The sooner it freezes, the better way off, usually. So typically, by the end of the first week or so of November, you start freezing day and night. The weather plays a lot into it because our dance card is full; it's just a matter of whether we get started earlier or run later kind of thing. So it's no different than spring breakup. The earliest that it actually freezes and stays frozen, and we don't have freestyle events, the better off we are. So that's really what drives a lot of it more than anything else, Tim.

Tim Monachello, Analyst

Okay. And I guess same question for 2023 the guidance there.

Joe Lambert, President and CEO

As far as what's driving the – I think…

Tim Monachello, Analyst

Like what do I take it to the top end or to take it the bottom end?

Joe Lambert, President and CEO

A lot of it is our equipment utilization and mechanical availability if we're looking at. The opportunity side of it, we also have fleet coming out of our Ontario coal mine joint venture with Nuna. We just assumed a pretty modest amount of hours on that fleet and remobilization. There's some upside in that, especially with one of those big blue dots would fit that really well. So the upper end of the range, everything is driven by utilization. The upper end of the range is winning more work that has better utilization on the smaller fleet and getting better mechanical availability out of our fleet.

Tim Monachello, Analyst

Okay, so the upper end of the range would include winning some of these bigger projects on slide 17? Is that correct?

Joe Lambert, President and CEO

No, it’s more of that those assets return to lower utilization of oil sands use if we get one of the bigger blue dots, we would actually improve on that.

Tim Monachello, Analyst

Okay, got it. Sorry, go ahead.

Joe Lambert, President and CEO

It's more driven by the fleet utilization and mechanical availability; we see extremely strong demand. So it's keeping the equipment running to meet that demand.

Tim Monachello, Analyst

Okay. It's a good segue into my next question, which is just around slide 17, you got a big blue dot active tender phase, which looks like it could commence before year-end. And that I don't think that showed up in the last presentation from the previous quarter. Can you talk a little bit about I guess, your near-term opportunities that we might be well positioned for?

Joe Lambert, President and CEO

Actually, that blue dot is the gold mine I’m speaking of in that, that has a spring of 2023 start? What we're anticipating in that I'm pretty sure this chart shows when we expect the award not necessarily running the start date of the project is. We should probably look at how we represent that because it's difficult to do both. This has actually been rescoped and retendered a couple of times. We think this is the final one, and we expect to know in the next few months, with a kind of April-May start in 2023.

Tim Monachello, Analyst

Okay, got it. Good quarter, guys. I’ll turn it back.

Joe Lambert, President and CEO

Thanks.

Operator, Operator

Thank you. Your next question comes from Maxim Sytchev from National Bank Financial. Please go ahead.

Maxim Sytchev, Analyst

Hi, good morning, gentlemen.

Joe Lambert, President and CEO

Good morning, Max.

Maxim Sytchev, Analyst

I had a quick question in terms of the unit rates. And I know you've addressed that it's sort of impacted the full quarter, but there was no catch-up dynamic, I guess. Right, like so the margin that we're seeing, it's not like you didn't benefit from the previous two quarters, sort of low rates that materialize in Q3. Is that an accurate way to think about it or?

Joe Lambert, President and CEO

Yes, yes, there was no recognition in Q3 beyond what we did in Q3.

Maxim Sytchev, Analyst

Okay, perfect. Thanks for clarifying. And then the other question I had just around, I suppose the needs for the guidance sort of soaps are early. And for 2023, I mean, in terms of the level of confidence in having these numbers out so early, do you mind maybe just providing a bit of the rationale in terms of how you and the board approached the budgeting process for 2023?

Joe Lambert, President and CEO

Yes, actually, we’ve done this at this time for the last few years, Max. So I don't think it's unusual for us to provide our initial outlook; we do actually do this as part of our budgeting season. Our next board meeting will review that budget, and these numbers reflect that work we’ve done. So this is really just part of our normally scheduled reviews that we do. Once we get our kind of 2023 budget in the range, we believe it's accurate, we put it out with our Q3 results. So these are what we expect to be in our budget documents that we bring our board here in about three weeks.

Maxim Sytchev, Analyst

Right? No, I guess I mean, it is a perhaps a bit more of a fluid environment, maybe relative to what we would have seen in the past. But yes, just was curious to see what was the thought process there?

Joe Lambert, President and CEO

Yes, we have a lot more kind of, in-the-books kind of work than we used to have years ago. The fact that we can see that backlog and we know this work very well gives us a lot of comfort in doing this. I'd say really the only kind of estimating we’re doing here was in that fleet coming out of Ontario and whether we get a nice big blue dot to roll directly into or not. Generally, we're fairly conservative on those assumptions.

Maxim Sytchev, Analyst

That's helpful. And then, last quick question, just in terms of the labor costs, I mean, should we assume that we're seeing some moderation in terms of wages as you ramp up hiring? I don't know if you can quantify or maybe directionally speaking, like if we're probably up versus last year, still kind of on a rolling basis, but probably kind of down versus the peak, maybe just in any directionality there? Thanks.

Joe Lambert, President and CEO

Yes, we really haven't seen any unusual wage increases outside of what we saw for maintenance personnel in Fort McMurray. I think we're still in those typical 2% to 4% increases, maybe inflation will push us to the higher end of that. Our operator wages and our normal wages are really never an issue for us, because our escalation clauses tie directly to our union contracts, where we had issues with our maintenance wages because they're actually covered off in equipment costs, not in your normal operating wages. We believe that's pretty much come to a head and we got a pretty good idea where that's going. We don't foresee anything unusual as far as wage escalations going forward, more just looking at availability of people and focusing on the fact that in our training side, we are probably going to have more less experienced people than we've had in the past, so we need to really focus on training and development of that frontline supervision and those new hires.

Maxim Sytchev, Analyst

Okay, excellent. Thank you so much. That's it for me.

Joe Lambert, President and CEO

Thanks, Max.

Operator, Operator

Thank you. Your next question comes from Bryan Fast from Raymond James. Please go ahead.

Bryan Fast, Analyst

Yeah, thanks. Good morning, guys.

Joe Lambert, President and CEO

Good morning, Bryan.

Bryan Fast, Analyst

Just what were some of the key drivers in attracting talent in the quarter? I mean, that's a pretty large step up? And maybe are those technicians coming from outside of the region? Or is it just a matter of shifting from some of your competitors?

Joe Lambert, President and CEO

We're getting quite a bit of outside talent; we've got a pretty innovative process, especially when it comes to maintenance personnel. We've attracted talent at all levels, from entry-level, to those who were vehicle or medium-duty kind of mechanics, and got them back to get their heavy-duty certifications. I'm extremely pleased and proud of our HR efforts in bringing in mechanics and including apprentices, as well as what we call direct service providers, which are kind of individual contractors that we hire into the business. Even our vendors, we've added a significant number of people from outside vendors; historically, our OEM dealers haven't been able to adjust much. We’ve brought in around 30-odd people from outside vendors, as I outlined in my shareholder letter, from as far away as Australia. So, both building our own, attracting others, looking in new places, we'll continue doing all that, and I believe we'll be successful. Really, what held us back was we didn't feel the need to raise wages back in the earlier part of the year, because we know it doesn't increase people simply by raising wages. Unfortunately, at some point, you start losing people to those higher wages, and you need to adjust. Therefore, our adjustment was we aligned our wages to where the market was at the time. We don't aim to pay over the market; we pay market rates and try to attract based on the quality of our programs and what we can do for our employees.

Bryan Fast, Analyst

Thanks. That’s good color. And I just wanted to get some more color on the rebuild program. Have you now completed the order for MNALP? And maybe could you talk about the level of interest you're seeing from maybe some of your clients on rebuilds and remanufacturing?

Joe Lambert, President and CEO

We’ve completed today; I think we have one more truck that we're doing for MNALP for our joint venture. We continue to look at great opportunities for us when we can find these core machines and rebuild them for 40% less than the new ones. They’re great value coming out. They'd be great value if we could market them externally. However, our limiting factor is we want to ensure we do our own maintenance first. There is high value to us in that utilization when our demand is high. So, it's a real balance to make sure we get all of our own gear running before we start fixing or building somebody else’s.

Bryan Fast, Analyst

Okay, thanks. Appreciate it. That's it for me.

Joe Lambert, President and CEO

Thanks, Bryan.

Jason Veenstra, CFO

Thanks, Bryan.

Operator, Operator

It looks like there are no further questions. I would like to turn the conference over to you again, Mr. Joe Lambert, President and CEO, for closing remarks.

Joe Lambert, President and CEO

Thanks, Sergio. And thanks, everyone for joining us today. I really appreciate your time. I look forward to talking to you next time.

Operator, Operator

Thank you. This concludes the North American Construction Group Q3 2022 Conference Call.