Earnings Call Transcript

Ryman Hospitality Properties, Inc. (RHP)

Earnings Call Transcript 2024-09-30 For: 2024-09-30
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Added on April 18, 2026

Earnings Call Transcript - RHP Q3 2024

Operator, Operator

Good day, everyone, and welcome to the Ryman Hospitality Properties Third Quarter 2024 Earnings Conference Call. Hosting the call today from Ryman Hospitality Properties are Mr. Colin Reed, Executive Chairman; Mr. Mark Fioravanti, President and Chief Executive Officer; Ms. Jennifer Hutcheson, Chief Financial Officer; Mr. Patrick Chaffin, Chief Operating Officer; and Mr. Patrick Moore, Chief Executive Officer of Opry Entertainment Group. This call will be available for digital replay. The number will be 1800-839-5685 with no conference ID required. It is now my pleasure to turn the floor over to Ms. Jennifer Hutcheson. Ma'am, you may begin.

Jennifer Hutcheson, CFO

Good morning. Thank you for joining us today. This call may contain forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995, including statements about the company's expected financial performance. Any statements we make today that are not statements of historical facts may be deemed to be forward-looking statements. Words such as believes or expects are intended to identify these statements which may be affected by many factors, including those listed in the company's SEC filings and in today's release. The company's actual results may differ materially from the results we discuss or project today. We will not update any forward-looking statements, whether as a result of new information, future events or any other reason. We will also discuss non-GAAP financial measures today. We reconcile each non-GAAP measure to the most comparable GAAP measure in the exhibit to today's release. I'll now turn the call over to Colin.

Colin Reed, Executive Chairman

Thank you, Jen, and good morning, everyone. We are pleased to report strong third quarter 2024 results. Our same-store hospitality segment delivered record third quarter revenue and adjusted EBITDAre driven by continued strength in our group business. And our entertainment business delivered record third quarter revenue driven by continued momentum in our Ole Red brand. During the quarter, we continued to make progress against our major capital investment initiatives. And with many of our 2024 projects nearing completion, we are more excited than ever about the value this will create for our shareholders in the years to come. Mark will review the third quarter in more detail in just a moment. But first, I'd like to remind you how we think about some of these exciting improvements. As we first shared with you at our Investor Day, in our hospitality portfolio, we are focused on continuing to grow our business through investments that are customer informed and replicable across the portfolio, resulting in at least mid-teens unlevered returns. This year alone, we've undertaken a significant portion of the more than $1 billion capital program. And the early results of these efforts are beginning to show in our bookings production for '26 and beyond. Now the strategy sounds simple. One, we build demand; two, we provide the customer with great service; three, we retain the customers and then move them across our system and then further enhance and expand the product and generate superior returns on the capital we deploy. But in reality, it's taken years to perfect this strategy, but our superior TSR is because of this disciplined approach. At the Gaylord Rockies, we've completely repositioned the entertainment spaces with beautiful sellable spaces that seamlessly bridge the indoor and outdoor spaces. We've also increased our food and beverage outlet seat count ahead of a potential further rooms expansion at this resort. At the Gaylord Opryland, we are replicating what we've learned at the Gaylord Rockies to reposition underutilized courtyard space adjacent to our largest meeting space into a modern sports bar complex featuring an event lounge and indoor outdoor pavilion. This complex will add flexible space for group buyouts. And during group low periods will provide necessary additional seats for our leisure transient guests. At the same time, we're modernizing the governors and presidential boardrooms which together account for approximately 40% of the property's meeting space. At the Gaylord Palms, we're renovating the lobby and rooms to match the 2021 expansion. When these projects conclude, nearly every group and guest-facing aspect of that hotel will have been completely refreshed within the last 4 years, which is critical to our long-term positioning in that market. Our entertainment business, we're wrapping up significant investments in Austin and Nashville, including opening our first venue under the Category 10 brand. Our partnership with country music superstar Luke Combs, arguably the most successful country music artist today, is up and running. Category 10 soft opens over the weekend, initially with a private event for Luke's Bootleggers Fanclub and then more broadly to the public. This multifaceted entertainment venue is one of a kind in downtown Nashville, and we believe it will be hugely successful with the anticipated revenue growth of tourism in the city and the East Bank development that is underway across the river. We look forward to hosting the grand opening later in 2025 following the completion of the rooftop in the first quarter, and we will have that rooftop done at the end of the first quarter and further expanding the brand in the years to come. Let me go up a quick second here if you're okay with this, Mark. Category 10 is 70,000 square feet. Most of the bars and Broadway that we often get compared against are small honky-tonks. By contrast, there are 5 distinct entertainment experiences within Category 10. Yes, we have a honky-tonk. We have this beautiful hall which we call Hurricane Hall that can accommodate up to 1,500 people and comes with an incredible light display that replicates an intense storm. This is one of the few places in this hall where people can actually dance. There still is a VIP area for the affluent fan traveling to Nashville. We have a sports bar that was absolutely packed on Saturday catering to the country lifestyle consumer that loves sports. All of this will be supplemented, as I say, in the first quarter with this best rooftop experience in downtown. I think the whole team has done a wonderful job bringing this to fruition. We are all very, very excited about the prospects of Category 10. Finally, we just announced our plans for Opry 100. Our 2025 programming around the 100th anniversary of the Grand Ole Opry, including 100 Opry debuts that we'll be making and an international exposure with a special performance at London's Royal Albert Hall in the fall of 2025. Tickets for most of the '25 shows went on sale on October 18, and sales are pacing very well. I'm also personally excited about the impact the Opry will have in London as we work towards broadcasting that show throughout that part of the world. Over the last few weeks, Icelandic Air, which has major hub routes through Scandinavia, and Aer Lingus have announced direct flights into Nashville. We believe the European tourist flow to this city is in its infancy. Taking the Opry to London will be a big long-term demand generator. We're really excited about the future of our entertainment business, with our major capital investments nearing completion and the opportunity to connect with more country lifestyle consumers through our activation of Opry 100. Our entertainment business is poised to have a very good year in 2025. Taken together, our businesses are in the best shape they've ever been in, and our company's future looks awfully exciting. Now with that, let me turn over to Mark to review the third quarter results in more detail.

Mark Fioravanti, President and CEO

Thanks, Colin. Good morning, everyone. I'll provide a review of the third quarter, highlight some of the trends we're seeing in our business, and discuss our revised guidance ranges before handing it over to Jennifer to cover our financial position and outlook for capital expenditures. Both our businesses continued to perform well in the third quarter. We finished the quarter with consolidated total revenue of $550 million, a third quarter record, up 4.1% year-over-year, and record third quarter consolidated adjusted EBITDAre of $175 million, up 2.3% year-over-year. Our same-store hospitality segment delivered year-over-year RevPAR growth of 2.1% and total RevPAR growth of 4.2%. ADR of $245 was a third quarter record, up 6.2% year-over-year, driven by record third quarter rates in both group and transient segments. Same-store hospitality adjusted EBITDAre of $142 million was also a third quarter record. Same-store hospitality margin increased 30 basis points year-over-year to 34.4% despite a $4 million year-over-year reduction in attrition and cancellation fees which flow through to profitability at 100% after management fees. Leisure transient softness in the Nashville and Orlando markets continued into the third quarter. However, continued solid group performance, robust out-of-room spending, and operating efficiencies more than offset the profitability impact of leisure declines, again demonstrating the merits of our group-centric model. In the quarter, same-store group rooms revenue was a third quarter record, up 6.8% year-over-year. Banquet and AV revenue was also a third quarter record, up nearly 16% on higher contribution per group room night travel. Catering was particularly strong at Gaylord Opryland, Gaylord Palms and Gaylord Rockies. Foundational to our differentiated business model are our all-under-one-roof offerings, which are uniquely positioned to capture out-of-room spending and drive market share gains relative to our competitors. We continue to see it in the numbers. Since the third quarter of 2019, the average total RevPAR index measured by STR for our 5 Gaylord hotels compared to their Marriott-defined competitive sets has increased more than 20 points. Looking ahead, same-store bookings production metrics remain healthy. In the third quarter, we booked over 581,000 gross group room nights for all future years and had a record third quarter gross ADR of $282, an increase of 5.2% year-over-year. Room night production was down approximately 16% due to the timing of a few large bookings in a tough comparison against the strong prior year quarter. In October, room night production rebounded to up approximately 75% year-over-year at a gross ADR of $283, up 11% year-over-year, both representing October records. Year-to-date, room night and rooms revenue production through October are up 3.5% year-over-year and 10.5% year-over-year, respectively. As of the end of the third quarter, same-store group rooms revenue on the books for 2025, 2026, and 2027 were up 2%, 12%, and 10%, respectively, compared to the same time last year for '24, '25, and '26. Notably, rate growth comprises roughly 60% of the group revenue paid for '26 and '27, which we believe is a testament to the value we're creating for our guests through our multiyear investment strategy. Turning to the JW Marriott Hill Country. In the third quarter, this property delivered RevPAR growth of 2.7% and total RevPAR growth of 8.5%. As with the same-store portfolio, Banquet Navy revenue were up substantially due to higher contribution per group room night travel. Adjusted EBITDAre of $17.5 million was essentially flat year-over-year due to increased investment in leadership, sales, and banqueting, and in the infrastructure to support and launch our ICE holiday programming. These investments in people, process, and programming will generate returns for years to come. In addition, flow-through was impacted by the timing of a $1 million incentive management fee accrual adjustment that was booked in the third quarter of 2023 related to the acquisition. We continue to be very bullish on the long-term potential of this asset under our stewardship. Now turning to the Entertainment segment. Despite plant construction disruption at the W Austin Hotel at Block 21 and Category 10 in Nashville, OEG reported revenue of $83 million, a third quarter record, and adjusted EBITDAre of $22 million, driven by continued strong performance of our recently opened Ole Red Las Vegas venue. With our major capital investments nearing completion and our planned activation around Opry 100, this business is poised to deliver meaningful growth in 2025 and beyond. We're fortunate to own some of the most iconic brands and venues in live entertainment, and we look forward to reaching more consumers in the years to come. Now turning to our revised outlook for the remainder of the year. For the same-store hospitality segment, we are modifying the midpoint and tightening our full-year guidance ranges for RevPAR growth, total RevPAR growth, and adjusted EBITDAre. Several factors are equally contributing to these adjustments: continued leisure softness in Orlando and Nashville, incremental construction disruption at the Gaylord Palms as labor shortages due to the construction of the new Universal Theme Park have extended our renovation timeline, and lost business related to Hurricane Milton. For the JW Hill Country, we're raising the midpoint and tightening the range of our full-year 2024 adjusted EBITDA guidance. For the Entertainment segment, we're lowering the midpoint and tightening the range of our full-year 2024 adjusted EBITDA guidance to account for incremental disruption at the W Austin Hotel. In total, we're revising the midpoint of our full-year 2024 consolidated adjusted EBITDAre guidance by $5 million or 0.7%. It's important to note that this revised guidance midpoint of $770.5 million represents an 11.5% increase over last year and a record performance by our company. Finally, we're raising the midpoint and tightening the range of our full-year 2024 guidance ranges for adjusted funds from operations or AFFO and AFFO per diluted share as we expect lower interest expense to more than offset the downward revision to adjusted EBITDAre. In summary, we had a terrific third quarter. We remain incredibly bullish on the current performance of our businesses, and we're excited about the value creation opportunities associated with our multiyear investment strategy in the years ahead. Importantly, we can fund this strategy plus our growing dividend from our balance sheet and free cash flow generation. So with that end, I'll turn it over to Jennifer to discuss our balance sheet, liquidity, and capital expenditures outlook.

Jennifer Hutcheson, CFO

Thanks, Mark. We ended the third quarter with $535 million of unrestricted cash on hand and our $700 million revolving credit facility undrawn. OEG's $80 million revolving credit facility had a balance of $16 million outstanding. Taken together, our total available liquidity was approximately $1.3 billion, net of approximately $4 million of outstanding letters of credit. We retained an additional $36 million of restricted cash available for FF&E and other maintenance projects. At the end of the quarter, our net leverage ratio based on total consolidated net debt to adjusted EBITDAre was 3.8x. We continue to have the flexibility and liquidity to support our capital allocation priorities and the continued growth of our business. To that end, we are pleased to announce the declaration of our fourth quarter dividend of $1.15, payable on January 15, 2025, to shareholders of record as of December 31, 2024. This represents a 4.5% increase in our quarterly dividend and a 4.2% yield based on yesterday's closing price. It remains our intention to continue to pay 100% of our REIT taxable income through dividends. For the full year 2024, we expect to invest capital of approximately $400 million to $450 million. As both Colin and Mark discussed, much of our 2024 major capital activity is nearing completion. In our hospitality business, at Gaylord Rockies, the final phase of the Grand Lodge repositioning, which includes several additional food and beverage outlets, will reopen at the end of this month. Phase 1 of this project, which opened in May, is already driving incremental out-of-room spend. At Gaylord Opryland, the repositioning of the currently underutilized Magnolia Courtyard into a new sports bar complex, including a group pavilion and event launch space, is well underway. We expect to complete this project in early 2026, and Marriott sales teams are already selling into these improvements. Renovation of the governor's ballroom there and pre-function space is also progressing well, and we expect to complete this work in early 2025. Renovation of the presidential ballroom and pre-function space is scheduled to begin later this month. At the Gaylord Palms, we expect to complete the final phase of the lobby renovation by year-end and the rooms renovation in the first quarter of 2025. As Colin mentioned, when these projects are completed, nearly every group-facing aspect of the property will have been refreshed within the last 4 years, positioning the property well as growth of the Orlando market reaccelerates. In our Entertainment business, both major projects have at least partially reopened to positive early reception. At the W Austin Hotel, the public space and food and beverage concepts have reopened, and the rooms renovation is expected to be completed by year-end. Finally, as Colin mentioned, our first venue under the Category 10 brand soft opened over the weekend. The construction on the rooftop is ongoing and will complete in the first quarter of 2025. And with that, David, let's open it up for questions.

Operator, Operator

We'll take our first question from Patrick Scholes with Truist.

Patrick Scholes, Analyst

Good morning, everyone. Thank you. A couple of questions here. It looks like in your full-year guidance, CapEx is going up. Can you talk a little bit about what is driving that? And then I have 1 or 2 more questions.

Jennifer Hutcheson, CFO

Sure. It is a modest increase in terms of the base of spending that we're estimating now in the $400 million to $450 million range. And really, that's more a function of timing of the cash spend. We've not added any incremental projects or changed the scope of projects that caused that to increase. Nor have the budget estimates for our individual projects materially changed. Again, this is just largely a function of the timing of the cash payments, whether we're carrying into this year or carrying into next year.

Patrick Scholes, Analyst

Okay. And then on a similar topic, I've been reading some media reports about potential expansion at your Colorado property. Anything you can give us some color on that? And related to that, what type of ROIC would you target from that? It seems like it would be sort of a pod add-on to an existing property. So what do you target with that?

Colin Reed, Executive Chairman

They were all mid-teens. We've completed about three significant projects there, and all have similar returns.

Patrick Chaffin, COO

Sure. Yes. To Colin's point, our internal rate of return, we're targeting to be in the mid- to high teens. The Grand Lodge revisions are at that level or higher. The group pavilion that we just opened, which both assets are meeting great success and exceeding pro formas thus far, were both in the mid- to high teens. From an expansion perspective, we've made it very known that we would like to expand that property, and we continue to explore that and will be having conversations with our Board of Directors in the coming months around potential expansion.

Colin Reed, Executive Chairman

The reason we are discussing this with our Board is that when we analyze our portfolio, this hotel stands out with the highest number of room nights booked for 2025 as a percentage of availability for 2025 and 2026. The numbers for the Rockies look exceptionally strong. We are very optimistic about the long-term prospects for this building. We have previously mentioned that, over time, this property could transform into something that resembles Opryland. Considering the geographical location of this hotel, the airlift capabilities, and customer response, I believe this hotel has the potential to perform exceptionally well for us.

Mark Fioravanti, President and CEO

The only thing I was going to say is, Patrick, that hotel when it originally opened had meeting space to carry the expansion. So we won't have to add additional meeting space. And with the most recent capital investments we've made, we've added about 650 food and beverage seats in that hotel. So it will have the food and beverage capacity as well.

Patrick Scholes, Analyst

Okay. So I mean, are you talking ballpark 200 rooms, maybe 1,000 rooms? Or is it too early to give us?

Patrick Chaffin, COO

Patrick, this is Patrick Chaffin again. What we’re looking at right now is potentially a 2-phased expansion. The first phase would be around 450 rooms. If that stabilizes and performs the way we would expect, we would come back and do a second expansion down the road when it makes economic sense based on how the first expansion performs.

Operator, Operator

We'll take our next question from Chris Woronka with Deutsche Bank.

Chris Woronka, Analyst

So really, really impressive rate performance in the quarter and also on the forward. My question is, we obviously lost a little bit of ground in Q3, and I know that might be related to leisure. The question, though, is, are you at a point where you begin to consciously trade a little group occupancy in favor of rate? And I know there's another component to that, which is the out-of-room spend, but I'm just curious as to whether we should expect maybe slightly lower occupancy levels at the next peak but with much better rate growth than we've seen in the past.

Mark Fioravanti, President and CEO

My goal is still to consistently achieve an aspirational 80% occupancy for these hotels. However, coming out of the pandemic, we have focused on driving rates. With the capital investments we've made, we believe we're providing value to our customers, which is evident in our bookings. Our aim is to maximize both our RevPAR and total RevPAR for the hotel. I wouldn't necessarily conclude that this means we will peak at a lower occupancy rate. We operate in a segment with very limited supply growth, while demand continues to rise. Considering how our assets are positioned compared to our competitors, we are in a strong position.

Patrick Chaffin, COO

Chris, this is Patrick. The only thing I'd add to that is I would point out that we've only seen a couple of months post-pandemic where demand levels got back to where they were pre-pandemic. We weigh that against this type of rate and occupancy, and the future room nights that we're putting up, and we're extremely pleased with how the sales teams are doing in driving room nights, especially rate. As that demand continues to build back to where it was pre-pandemic, to Mark's point, we think we're going to have the best of both worlds where you have strong rate performance based on the improved value proposition from these investments in hotels, as well as similar or even better occupancy performance.

Chris Woronka, Analyst

I have a quick follow-up regarding San Diego and whether you're getting closer to a final decision. I'm interested in any updated thoughts on this topic. Your previous messaging indicated that it could only be a possibility if certain conditions are met. I'm curious if any of those conditions are now more likely or less likely compared to our last update.

Colin Reed, Executive Chairman

You do it. But I mean, things haven't changed.

Mark Fioravanti, President and CEO

Yes. I mean our position relative to our participation in that asset really hasn’t changed. I would say that again, as they move closer to opening and continue to sell that hotel, we’ve not seen any cannibalization in our production numbers. In fact, we’re seeing room nights and groups that are originating their booking into our part of the portfolio at a rate premium. When you look at how that hotel relates to the increased distribution of the San Diego market, its performance as it relates to the overall portfolio is unfolding as we thought it would because it’s consistent with what our experience has been historically when we’ve opened other properties. But in terms of us participating in our view at this point hasn’t changed.

Operator, Operator

We will take our next question from Smedes Rose with Citi.

Smedes Rose, Analyst

I just wanted to ask you a little bit more about some of the leisure trends you're seeing in the fourth quarter. I think on your last call, you talked about maybe some softness or the lower-end consumer, but the higher-end consumer was maybe hanging in there. I'm just kind of interested in any discussion around any changes you've seen to that customer?

Colin Reed, Executive Chairman

Well, Smedes, as you know, our fourth quarter is very leisure-centric. It is the biggest quarter of the year from a leisure demand perspective. Patrick, you want to give Smedes a little indication of what we're seeing in the fourth quarter.

Patrick Chaffin, COO

Sure. Smedes, let me start by saying that the trends that we've seen all year long continue. Dallas, Denver, Washington, D.C. are all doing okay from a transient perspective. San Antonio is doing well. The opportunity has always been primarily in the Orlando market with some spillover into the Nashville market. The Orlando market continues to see the greatest challenge, and a lot of speculation in the market is the result of the fact that a lot of folks believe that this is the consumer waiting until Universal Studios opens their new theme park Epic next year, and that has created a drain currently on the market. Those trends have continued staying in the same segments that we've been seeing previously. From our perspective, the metrics that we can look at as lead indicators of how the fourth quarter transient performance will actualize. ICE tickets are pacing right at our expectations and have held pretty steady. We've only booked about 15% of the total tickets that we expect to book for the quarter, but early indicators are that we're doing exactly what we believe we will be able to do. From a transient room night packages perspective, we're pacing largely in line with our expectations. We've built in lower expectations on the transient side that's reflected in our guidance based on the trends we've seen primarily in Orlando, somewhat in Nashville. We are thus far holding at those expectations. We'll caution you just to say that a lot of ICE packages and tickets are booked within 30 days of arrival, and an even greater portion are booked within 7 days of experiencing the event. So we'll continue to watch it closely, but right now, we believe that our guidance and our forecasts are in line with where it will actualize for the quarter.

Smedes Rose, Analyst

And then I just wanted to follow up, Mark. You mentioned, I just wanted to make sure I understood that right. Not only is Chula Vista not impacting any of your group bookings and cannibalizing, but it sounds like you think it's in fact benefiting your group bookings going forward?

Mark Fioravanti, President and CEO

Yes. I mean thus far, we've picked up about a little over 200,000 room nights that have rotated into the portfolio that originated from Chula Vista. So we're seeing that behavior again. When you look historically, though, what typically happens is that those people who experience the brand in a new location like that, once they've experienced it, then they book rotational business. You would expect that percentage to increase over time as people experience the asset and the brand.

Colin Reed, Executive Chairman

This is exactly what's happening in Colorado.

Mark Fioravanti, President and CEO

Colorado and also the same thing happened in Washington, D.C.

Operator, Operator

We'll take our next question from Dori Kesten with Wells Fargo.

Dori Kesten, Analyst

Based on your expectations for Q4 group bookings, what group revenue pace would you expect to enter '25 with from the 2% today?

Patrick Chaffin, COO

Dori, I can't provide that level of detail. However, I can share that we had a record second quarter. The third quarter performed exactly as anticipated, following our second-best production and revenue quarter ever. We just wrapped up October, which was our best October on record, marked by the highest rate for forward bookings and the highest production seen in the portfolio's history. We'll closely monitor November and December, but from a funnel perspective, lead volumes look promising, and we believe we will deliver strong results in both occupancy and rate. Year-to-date, I can say that we have the best revenue ever recorded in the portfolio, exceeding the previous best by $45 million. We are optimistic about future bookings. While 2025 will face some challenges due to ongoing work at Opryland and Texan, we expect to manage those challenges effectively and anticipate a strong performance for '25 based on the current pace of bookings.

Dori Kesten, Analyst

Okay. And then just on that, can you provide a little bit more context on renovation headwinds versus tailwinds that you would expect next year? I think there's been about maybe $10 million to $12 million of headwinds in entertainment. Would you expect those to fully reverse? On top of that, it's the 100th anniversary, so you will receive more tailwinds for. Just provide some kind of context around the headwinds and tailwinds we should think of next year.

Colin Reed, Executive Chairman

To table wise, we will have basically 0 disruption next year. I suspect that when we deliver our guidance to you in February, you'll see decent year-over-year growth in entertainment. The hotel business will also show growth next year, year-over-year. But as Patrick Chaffin said, we do have this major refurbishment at the Texan and also this transformation that's underway at Opryland that will absolutely pay huge dividends in '26 and '27. Mark said it when he did his piece; the room nights on the books and revenue on the books for T+2 right now is tracking 10% up. As we come out of this refurbishment program that we're currently undertaking in our hotel business and also next year, the lift will be very, very good.

Jennifer Hutcheson, CFO

No, I think that’s right. Just to again put a finer point on that. The data that we have given as of right now is what’s on the books for T+1, T+2, and T+3 in terms of contracted rooms revenue. Again, we point to the fact that we did declare a $0.05 increase in our quarterly dividend, and that has read-through implications in terms of our expectations for the free cash flow that we’ll generate next year.

Operator, Operator

We'll take our next question from Shaun Kelley with Bank of America Merrill Lynch.

Shaun Kelley, Analyst

I wanted to go back to Patrick's discussion, if we could, on just the leisure point and really just a clarification, but I'm still trying to get my arms around a little bit of what changed exactly on the leisure outlook. I mean, as we go back to maybe April of this year, I think that's when you started to comment that leisure was coming in a bit weaker. Was it really that we just didn't de-risk in the fourth quarter, and maybe there were higher expectations that ultimately actualized that things will rebound? Or was it something else that was different than expected? Because, again, you said, the behavior is not that different than what you've been experiencing, but clearly, that's a big enough change to impact the outlook here.

Mark Fioravanti, President and CEO

Yes, we have continued to experience some weakness as the year has progressed. It really began in the spring. Moving into summer, we did see some improvements. Regarding the adjustments to our guidance, there are actually three main factors involved. One part is related to leisure, but we are also facing some additional disruptions and the effects of Hurricane Milton. When you break down the numbers, each of these factors accounts for roughly one-third. The guidance adjustment we are making for the remainder of the year is not solely focused on leisure.

Colin Reed, Executive Chairman

No. The reality is that when you look at our guidance for the year and you dissect it for the fourth quarter, the fourth quarter is going to show good growth over the previous fourth quarter. The world is not falling apart here. These are rounding errors that we're trying to be very precise in laying out what we expect to happen in the fourth quarter. The modification that we're making to EBITDA is de minimis. When you look at the year-over-year growth of our company, this is a minor modification. There's no real substantive change in our thinking about leisure trends and group trends, which are tremendous.

Mark Fioravanti, President and CEO

The other challenge for us is Q4 is so heavy in leisure and is where we have the least amount of visibility. As Patrick mentioned, most folks are booking within 30 days. We’re trying to be mindful of the risk and appropriately provide the right level of guidance.

Shaun Kelley, Analyst

As a follow-up, I know there have been discussions about the outlook for next year in relation to group bookings and our current pace. As we enter the budgeting season, what are you observing in terms of labor costs specific to your model and markets? What do you consider to be the appropriate general inflation range for operating expenses next year?

Colin Reed, Executive Chairman

That's a good question. You want to take the hotel side, Patrick, breakdown between Union and nonunion and what we're seeing.

Patrick Chaffin, COO

Yes. To Colin's point, we have one Union hotel. I'm happy to report that we have finalized our negotiations with Level 25. The agreement has been ratified. We’re pleased to say that with the results it's about a 6% CAGR over the course of 4 years. We feel that our long-range plan and our expectations for next year fully have comprehended that growth in labor wages. On the nonunion side, we are going through the budgeting process with Marriott right now but are seeing much more moderate growth rates than what we've seen over the past few years. We feel that we made the appropriate increases in '20, '21, '22, and '23, finishing up here in '24, so '25 will not see as steep of an increase on the wage side. I’ll give you more color when we get to February and we finalize the budgeting process with Marriott, but we feel great from a union perspective that we've got it locked in, and on the nonunion side, we don't see any significant surprises and a much lower level of growth in wages than we’ve seen in past few years.

Colin Reed, Executive Chairman

Would you also, Patrick, comment here to Shaun on what has happened margin-wise in our hotel business over the last couple of years? Because even though we've seen this wage pressure, we've been able to increase the margin of our business materially because we've dealt with more and more efficiencies. Maybe you could just comment on that too.

Patrick Chaffin, COO

Yes, there were two things I'd call out to that. First, we've done a phenomenal job, and I really want to complement revenue management teams as well as the sales teams in driving both leisure rate, and we're seeing more group rates showing up. That puts us in a great position to absorb a lot of these wage increases successfully and still drive margin. Secondly, to Colin's point, we've improved our wage margin even as wages were going up. We've done this on the management side as well as the nonmanagement side. We held Marriott's feet to the fire, and they proved to be great partners in helping us reassess and rationalize our management positions and hold to an agreed-upon level as far as how many to add back post-COVID. I think it's fair to say we've taken great care of the stars, and we've been able to gain additional efficiencies even as wages have gone up. Both in terms of room rates and efficiencies gained in the business with the management and nonmanagement side of the business, we've been able to drive margin.

Mark Fioravanti, President and CEO

At the midpoint of our guidance, we're growing year-over-year; our margin for same-store will be up 70 basis points, and that's on a midpoint RevPAR growth of 0.5 point and 3%. The margin management has been very, very good. The team has done a terrific job.

Patrick Chaffin, COO

I would add to that; we identified in early January that transient was going to be soft. We worked with the properties to start putting in place profit improvement plans, some long-term, some short-term, to ensure we were managing the business very, very closely in light of short-term headwinds, and that has paid great dividends for us.

Colin Reed, Executive Chairman

If I may, I just want to add one last comment. Shaun, you’ve been around with us for quite a while. You will have heard over the years, Mark and I talk about wanting to get this hotel business at a sustainable 35% margin. Pre-COVID, we were on a path to get that done; COVID obviously put that sideways. When you look at the consolidated EBITDA of our company in ‘22, we were 33%, in ‘23, we were at 34.2%. If you look at the midpoint of our guidance, as Mark said, we’re pushing 35% margin. All of this wage stuff, our teams have done a really good job in both our entertainment business and our hotel business.

Operator, Operator

We'll take our next question from Jay Kornreich with Wedbush.

Jay Kornreich, Analyst

As you're getting those robust group bookings into future years that you outlined, can you just comment on the demand segmentation you're experiencing and where you've been able to push rate the most from among corporate associations and some customers?

Patrick Chaffin, COO

Yes, I would tell you that our focus has been across the board. I’ll give you a couple of examples. Obviously, on the corporate side, that is where you have the greatest success - it’s not the harder sell. A bit tougher on the association side. We've made some really tough decisions in the past 3 years and said goodbye to some of the lower-rated groups and some of the associations by sharing with them that, given the value proposition improvements from all the investments we've talked about, rates were going to have to go up for some of these groups that were maybe lower rated. We've parted ways with a few groups and told them to take a look around, and if they can find a better value proposition for what we offer at a rate that's as low as what they were asking, good luck to them. Some of those groups have gone their own way, and some of them actually have come back to us. It's a full-court press on both corporate and association and SMERF; you have tremendous success on the corporate side. We’ve had great success both in the association and SMERF because we’ve made some tough decisions, recognizing our value and how that’s improving with these investments.

Mark Fioravanti, President and CEO

One of the ways to manage this with the more rate-sensitive groups is what date they travel. It’s not just a consistent rate for every travel pattern. The sales teams work with these more rate-sensitive groups to accommodate them during a travel pattern that works for us as well.

Colin Reed, Executive Chairman

I want to add something here. I want to give Patrick Chaffin and his asset management folks a shout-out because I’ll give you one example. We’ve had a group here at Opryland that has been with us for 20 years, and they fill up for 3 days in March. It’s an association, and they have historically been low-rated. They started to choke when we pushed a new rate structure for them. Patrick Chaffin brought the CEO of that association here into Nashville. We spent a couple of hours educating these folks on all of the work that we have done at this hotel, the millions of dollars of investment to upgrade the quality of the hotel and make it a better experience. At the end of the day, this group just booked 20,000 room nights with us in the month of October. Our team has been individually working with these long-standing groups to educate them on the transformation that has taken place within our properties. Huge credit to Patrick and his team; they played a big role here in the continuation of this rate growth.

Patrick Chaffin, COO

To put a final point on this, if you look at through September, year-to-date rate growth in production that was booked for this year for all future periods, Corporate Association and SMERF have almost the identical growth rate and rate for everything that's been booked this year for all future periods. Again, it's a full court press on all fronts. We are very pleased with how the sales team has hit all of them appropriately with this improved value proposition from the investments.

Jay Kornreich, Analyst

Great. Appreciate all the color. Just one follow-up going back to the entertainment side. It looks like there's been some sequential softness in the third quarter on EBITDA and margins. Just curious if you can expand on maybe what that was attributed to and if you expect a pickup in the fourth quarter.

Mark Fioravanti, President and CEO

Some of the sequential softness you’re looking at is sort of the disruption, the $8 million to $10 million of disruption related to the Wildhorse being closed this year versus being opened last year. We have the W Hotel disruption as well. Those 2 components were predominantly the reasons for some of that change on a year-over-year basis in the third quarter.

Jay Kornreich, Analyst

Okay. So I guess it's fair to say that the third quarter came in as where you were expecting it to? Following up on that, do you expect fourth quarter to be a bit better, especially as Category 10 has now opened up?

Mark Fioravanti, President and CEO

Yes. No, we're very excited about the opening, as Colin mentioned, of Category 10. It opened up extremely well and above our expectations. It's only been open a few days, but Luke Combs is a fantastic partner, and that building that multifaceted entertainment concept is incredibly unique and distinctive relative to any other property on Broadway or in the market. We're incredibly encouraged by the potential of that particular asset.

Colin Reed, Executive Chairman

David, if there are any more questions, we’ll take one more. If not, we’ll shut it down.

Operator, Operator

And there are no further questions on the line at this time. I return the program to you.

Colin Reed, Executive Chairman

Excellent. All right. Thank you, everyone, for taking the time this morning. As the team articulated, the business is in really good shape, and we look forward to getting through the next couple of months as we close the year out and then articulating ‘25 and beyond. Thank you, everyone. If you have further questions, you know how to get hold of us. Appreciate it.

Operator, Operator

This does conclude today's program. Thank you for your participation, and you may now disconnect.