8-K

SHENANDOAH TELECOMMUNICATIONS CO/VA/ (SHEN)

8-K 2022-02-28 For: 2022-02-28
View Original
Added on April 10, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

_________________

FORM 8-K

_________________

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported):  February 28, 2022

_______________________________

Shenandoah Telecommunications Company

(Exact name of registrant as specified in its charter)

_______________________________

Virginia 0-9881 54-1162807
(State or Other Jurisdiction of Incorporation) (Commission File Number) (I.R.S. Employer Identification No.)

500 Shentel Way P.O. Box 459

Edinburg, Virginia 22824

(Address of Principal Executive Offices) (Zip Code)

(540) 984-4141

(Registrant's telephone number, including area code)

Not applicable

(Former name or former address, if changed since last report)

_______________________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered
Common Stock (No Par Value) SHEN NASDAQ Global Select Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02. Results of Operations and Financial Condition. On February 28, 2022, Shenandoah Telecommunications Company (the “Company”) issued a press release announcing its financial position as of December 31, 2021, results of operations for the three and twelve months ended December 31, 2021, and other related information. The Company also posted supplemental earnings presentation materials on the investor section of the Company’s website at www.Shentel.com. A copy of the press release is furnished as Exhibit 99.1 and is incorporated herein by reference.

These materials may contain forward-looking statements about Shenandoah Telecommunications Company regarding, among other things, our business strategy, our prospects and our financial position. These statements can be identified by the use of forward-looking terminology such as “believes,” “estimates,” “expects,” “intends,” “may,” “will,” “should,” “could,” or “anticipates” or the negative or other variation of these or similar words, or by discussions of strategy or risks and uncertainties. Shenandoah Telecommunications Company undertakes no obligation to revise or update such statements to reflect current events or circumstances after the date hereof, or to reflect the occurrence of unanticipated events.

Item 9.01. Financial Statements and Exhibits.

(d) Exhibits

The following exhibit is furnished with this Current Report on Form 8-K.

99.1* Fourth Quarter 2021 Earnings Press Release
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)

* Furnished herewith

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

Shenandoah Telecommunications Company
Date: February 28, 2022 By: /s/ James J. Volk
James J. Volk
Senior Vice President – Chief Financial Officer<br>(Principal Financial Officer)

EdgarFiling EXHIBIT 99.1

Shenandoah Telecommunications Company Reports Fourth Quarter and Full Year 2021 Results

EDINBURG, Va., Feb. 28, 2022 (GLOBE NEWSWIRE) -- Shenandoah Telecommunications Company (“Shentel”) (Nasdaq: SHEN) announced fourth quarter and full year 2021 financial and operating results.

2021 Highlights

  • Revenue and earnings per share for continuing operations grew 11.1% and 433.3%, respectively.
  • Adjusted EBITDA for continuing operations grew 17.8%
  • Added approximately 15,900 broadband data net additions driven by a record year for Glo Fiber net additions of 7,200 and record churn of 1.5% across all of our data products.
  • Glo Fiber homes and businesses passed grew by 46,500 or 162.4% to 75,000.
  • Expanded Glo Fiber franchise-approved passings to over 318,000 with the addition of 21 new franchise agreements and 175,000 target passings.
  • Verbally awarded grants through the Virginia Telecommunications Initiative (“VATI”) to expand our broadband network to 16,000 unserved homes.
  • Completed the sale of Wireless assets and operations to T-Mobile for $1.94 billion in cash on July 1, 2021.
  • Distributed dividends totaling $940.3 million.

“2021 was a transformative year in the history of Shentel as we successfully divested our Wireless business and scaled our fiber-to-the-home platform that we expect will provide sustainable growth for the next several years,” said President and CEO, Christopher E. French. “We are off to a great start with our Fiber First growth strategy. Our fiber construction backlog has grown to over 255,000 passings, including our recent VATI grant award for 16,000 unserved homes. We are targeting a doubling of our Glo Fiber passings to 150,000 in 2022, passing more homes and businesses with fiber than our incumbent cable network by the end of 2023.”

Shentel's fourth-quarter earnings conference call will be webcast at 8:00 a.m. ET on Tuesday, March 1, 2022. The webcast and related materials will be available on Shentel’s Investor Relations website at https://investor.shentel.com/ .

Consolidated Full Year 2021 Results

  • Revenue grew $24.5 million or 11.1% to $245.2 million driven by 11.6% growth in Broadband and 3.8% growth in Tower segments.

  • Net income from continuing operations in 2021 was $7.9 million, compared with $1.6 million in 2020. Earnings from continuing operations per diluted share was $0.16 for 2021 compared with $0.03 in 2020. Our earnings from discontinued operations per diluted share grew 696.8% to $19.76 due to the sale of our Wireless segment during 2021.

  • Adjusted EBITDA increased 17.8% to $65.7 million in 2021, primarily driven by a sharp 17.1% decline in corporate expenses due to cost reduction initiatives following the disposition of our wireless assets and operations, and growth of 4.5% and 3.2%, for the Broadband and Tower segments, respectively.

Broadband

  • Total Broadband Data Revenue Generating Units ("RGUs") grew 15,873 or 15.9% in 2021 to 119,197. Glo Fiber Data RGUs grew 7,219 or 173.6% year-over-year to 11,377 driven by network expansion of 46,537 homes passed and churn of 1.1%. Incumbent Cable Data RGUs grew 7,278 to 106,345 driven by continued strong churn of 1.5%. Beam Data RGUs grew 1,376 to 1,475 driven by network expansion of 18,000 homes passed and 0.8% churn. Penetration for Incumbent Cable, Glo Fiber and Beam were 50%, 15% and 5%, respectively, as of December 31, 2021.

  • Broadband revenue grew $23.7 million or 11.6% to $228.1 million. Residential & SMB revenue increased approximately $22.5 million, or 14.5%, during 2021 primarily driven by 15.9% growth in data RGUs. Commercial Fiber revenue increased approximately $2.2 million during 2021 due to growth in circuits, $0.7 million amortized revenue reduction in 2020 and $0.5 million in non-recurring dark fiber sales-type leases in 2021. Rural Local Exchange Carrier (RLEC) & Other revenue decreased approximately $1.0 million, or 5.7%, compared with 2020 due primarily to a decline in residential DSL subscribers, lower switched access revenue and lower intercompany phone service. We expect RLEC revenue to continue to decline as subscribers migrate to faster speed data services provided by our dual-incumbent cable franchise in Shenandoah County, Virginia.

  • Broadband operating expenses increased approximately $33.8 million, or 20.4%, to $199.2 million in 2021, compared with 2020, primarily due to $7.4 million in higher compensation and advertising costs to support the expansion of Glo Fiber and Beam, $6.9 million in depreciation from growth in our broadband networks, $6.0 million in Beam impairment charges following the decision to cease network expansion, $5.8 million increase in maintenance due primarily to higher cable replacements costs, obsolete inventory charges and expensing of software development costs related to our current ERP system that we are replacing in 2022, $2.4 million increase in software development and service fees as we upgrade our operating support, customer relationship and enterprise resource systems, $1.7 million in higher programming fees and $0.9 million in restructuring charges related to the Wireless disposition.

  • Broadband net income in 2021 was $28.6 million, compared with $38.7 million in 2020.

  • Broadband Adjusted EBITDA in 2021 grew 4.5% to $83.7 million, compared with $80.1 million in 2020.

Tower

  • Total macro towers and tenants were 223 and 485, respectively, as of December 31, 2021 as compared with 223 and 427, respectively, as of December 31, 2020.

  • Revenue increased approximately $0.6 million, or 3.8%, in 2021 to $17.7 million compared with 2020. This increase was due to a 13.6% increase in tenants, a 3.2% decline in average revenue per tenant and $0.9 million decline in lease application revenue.

  • Operating expenses increased approximately $0.5 million compared to the prior year period, due primarily to increases in ground lease rent expense, and expansion of our tower network team resulting in higher payroll costs, partially offset by a decrease in professional services.

  • Tower net income in 2021 was $9.0 million, compared with $8.8 million in 2020.

  • Tower Adjusted EBITDA grew 3.2% to $11.1 million, compared with $10.7 million in 2020.

Consolidated Fourth Quarter 2021 Results

  • Revenue in the fourth quarter of 2021 grew 7.7% to $62.6 million primarily due to growth of 9.4% in the Broadband segment, partially offset by a decline of 12.9% in the Tower segment.

  • Loss from continuing operations in the fourth quarter of 2021 was $3.1 million, compared with income from continuing operations of $1.5 million in the fourth quarter of 2020, primarily due to $5.9 million in Beam impairment charges, $3.6 million increase in Broadband maintenance from higher cable replacement and obsolete inventory charges and $0.9 million decline in Tower lease application revenues.

  • Adjusted EBITDA in the fourth quarter of 2021 decreased $1.8 million or 11.3% to $13.8 million due to the above noted increase in Broadband maintenance charges and decline in Tower lease application revenues.

Broadband

  • Broadband revenue in the fourth quarter of 2021 grew $5.1 million or 9.4% to $58.8 million compared with $53.7 million in the fourth quarter of 2020, primarily driven by $5.0 million or 12.2% increase in Residential and SMB revenue as a result of a 15.9% increase in broadband data RGUs and a $1.37 improvement for data ARPU. Commercial fiber grew 1.8% to $8.9 million from higher enterprise and backhaul connections. RLEC revenue declined 1.6% to $4.1 million due primarily to lower DSL subscribers and switched access revenue.

  • Broadband operating expenses in the fourth quarter of 2021 were $57.8 million compared with $43.1 million in the fourth quarter of 2020. The increase was primarily due to $5.9 million in Beam impairment charges following the decision to cease network expansion, $3.6 million increase in maintenance due primarily to higher cable replacements costs and obsolete inventory charges, $2.4 million in higher compensation and advertising costs to support the expansion of Glo Fiber and Beam, $1.7 million in depreciation from growth in our broadband networks.

  • Broadband net income in the fourth quarter of 2021 was $0.9 million, compared with $10.6 million in the fourth quarter of 2020.

  • Broadband Adjusted EBITDA in the fourth quarter of 2021 decreased 10.4% to $19.1 million, compared with $21.4 million for the fourth quarter of 2020.

Tower

  • Tower revenue declined $0.6 million or 12.9% to $4.0 million due to a $0.9 million non-recurring reduction in lease application fees partially offset by a 13.6% increase in tenants compared with the prior year period.

  • Tower net income in the fourth quarter of 2021 was $1.6 million, compared with $2.4 million for the fourth quarter of 2020.

  • Tower Adjusted EBITDA in the fourth quarter of 2021 decreased 20.0% to $2.3 million, compared with $2.9 million for the fourth quarter of 2020.

Other Information

  • Capital expenditures were $160.1 million for the year ended December 31, 2021 compared with $120.5 million in 2020. The $39.7 million increase in capital expenditures was primarily due to higher spending in the Broadband segment driven by the expansion of Glo Fiber.

  • The Company declared and paid a cash dividend of $0.07 per share, in the fourth quarter 2021.

  • As of December 31, 2021, the Company had liquidity of approximately $484.3 million, including $84.3 million of cash, $300 million of delayed draw term loans and a revolving line of credit of $100 million.

Conference Call and Webcast

Teleconference Information:

Date: Tuesday, March 1, 2022 Time: 8:00 A.M. (ET) Dial in number: 1-888-695-7639

Password: 1640119

Audio webcast: http://investor.shentel.com/

An audio replay of the call will be available approximately two hours after the call is complete, through March 26, 2022 by calling (855) 859-2056.

About Shenandoah Telecommunications

Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art cable, fiber-optic and fixed wireless networks to customers in the Mid-Atlantic United States. The Company's services include: broadband internet, video, and voice; fiber-optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns an extensive regional network with over 7,400 route miles of fiber and over 220 macro cellular towers. For more information, please visit www.shentel.com.

This release contains forward-looking statements that are subject to various risks and uncertainties. The Company's actual results could differ materially from those anticipated in these forward-looking statements as a result of unforeseen factors. A discussion of factors that may cause actual results to differ from management's projections, forecasts, estimates and expectations, is available in the Company’s filings with the SEC. Those factors may include changes in general economic conditions, increases in costs, changes in regulation and other competitive factors.

CONTACTS:

Shenandoah Telecommunications Company Jim Volk Senior Vice President - Chief Financial Officer 540-984-5168 Jim.Volk@emp.shentel.com

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (in thousands, except per share amounts)

Quarter Ended December 31, Year Ended December 31,
2021 2020 2021 2020
Service revenue and other $ 62,604 $ 58,132 $ 245,239 $ 220,775
Operating expenses:
Cost of services 28,480 23,121 102,299 89,657
Selling, general and administrative 21,740 20,789 82,451 85,016
Restructuring expense (94 ) 1,727
Impairment expense 5,887 5,986
Depreciation and amortization 14,492 12,693 55,206 48,703
Total operating expenses 70,505 56,603 247,669 223,376
Operating income (loss) (7,901 ) 1,529 (2,430 ) (2,601 )
Other income, net 5,589 84 8,665 3,187
Income before income taxes (2,312 ) 1,613 6,235 586
Income tax expense (benefit) 825 74 (1,694 ) (990 )
Income (loss) from continuing operations (3,137 ) 1,539 7,929 1,576
Discontinued operations:
Income from discontinued operations, net of tax (4,965 ) 47,675 94,667 124,097
Gain on the sale of discontinued operations, net of tax 9,503 896,235
Total income from discontinued operations, net of tax 4,538 47,675 990,902 124,097
Net income 1,401 49,214 998,831 125,673
Net income per share, basic and diluted:
Basic - Income (loss) from continuing operations $ (0.06 ) $ 0.03 $ 0.16 $ 0.03
Basic - Income from discontinued operations, net of tax $ 0.09 $ 0.96 $ 19.81 $ 2.49
Basic net income per share $ 0.03 $ 0.99 $ 19.97 $ 2.52
Diluted - Income (loss) from continuing operations $ (0.06 ) $ 0.03 $ 0.16 $ 0.03
Diluted - Income from discontinued operations, net of tax $ 0.09 $ 0.95 $ 19.76 $ 2.48
Diluted net income per share $ 0.03 $ 0.98 $ 19.92 $ 2.51
Weighted average shares outstanding, basic 50,046 49,922 50,026 49,901
Weighted average shares outstanding, diluted 50,046 50,010 50,149 50,024

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS (in thousands)

December 31,<br>2021 December 31,<br>2020
Cash and cash equivalents $ 84,344 $ 195,397
Other current assets 82,023 77,915
Current assets held for sale 1,133,294
Total current assets 166,367 1,406,606
Investments 13,661 13,769
Property, plant and equipment, net 554,162 440,427
Intangible assets, net and Goodwill 89,831 106,759
Operating lease right-of-use assets 56,414 50,387
Deferred charges and other assets, net 10,298 6,448
Total assets $ 890,733 $ 2,024,396
Current liabilities held for sale $ 452,202
Total current liabilities 67,290 $ 755,859
Other liabilities 181,168 239,284
Total shareholders’ equity 642,275 577,051
Total liabilities and shareholders’ equity $ 890,733 $ 2,024,396
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
--- --- --- --- --- --- ---
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands) 2021 2020
Cash flows from operating activities:
Net income $ 998,831 $ 125,673
Income from operations of discontinued operations, net of tax 990,902 124,097
Income from continuing operations 7,929 1,576
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation 54,389 47,964
Amortization of intangible assets 817 739
Bad debt expense 1,028 1,220
Stock based compensation expense, net of amount capitalized 3,408 5,907
Deferred income taxes 22,263 14,906
Restructuring expense 1,727
Impairment expense 5,986
Other adjustments 902 (978 )
Changes in assets and liabilities (34,996 ) (17,975 )
Net cash provided by operating activities – continuing operations 63,453 53,359
Net cash provided by operating activities – discontinued operations (314,387 ) 249,508
Net cash provided by operating activities (250,934 ) 302,867
Cash flows from investing activities:
Capital expenditures (160,101 ) (120,450 )
Cash disbursed for acquisitions (1,890 )
Cash disbursed for FCC spectrum licenses (16,118 )
Proceeds from sale of assets and other 366 370
Net cash used in investing activities – continuing operations (159,735 ) (138,088 )
Net cash used in investing activities – discontinued operations 1,944,089 (17,500 )
Net cash used in investing activities 1,784,354 (155,588 )
Cash flows from financing activities:
Dividends paid, net of dividends reinvested (940,256 ) (16,424 )
Taxes paid for equity award issuances (1,627 ) (2,217 )
Other (2,034 ) (769 )
Net cash used in financing activities – continuing operations (943,917 ) (19,410 )
Net cash used in financing activities – discontinued operations (700,556 ) (34,123 )
Net cash used in financing activities (1,644,473 ) (53,533 )
Net increase in cash and cash equivalents (111,053 ) 93,746
Cash and cash equivalents, beginning of period 195,397 101,651
Cash and cash equivalents, end of period $ 84,344 $ 195,397

Non-GAAP Financial Measures Adjusted EBITDA

The Company defines Adjusted EBITDA as net income calculated in accordance with GAAP, adjusted for the impact of depreciation and amortization, other expense, net, interest income, interest expense, provision for income taxes, stock compensation expense, transaction costs related to acquisition and disposition events (including professional advisory fees, integration costs, and related compensatory matters), restructuring expense, tax on equity award vesting and exercise events, and other non-comparable items. A reconciliation of net income, which is the most directly comparable GAAP financial measure, to Adjusted EBITDA is provided below herein.

Adjusted EBITDA margin is the Company’s calculation of Adjusted EBITDA, divided by revenue calculated in accordance with GAAP.

The Company uses Adjusted EBITDA and Adjusted EBITDA margin as supplemental measures of performance to evaluate operating effectiveness and assess its ability to increase revenues while controlling expense growth and the scalability of the Company’s business growth strategy. The Company believes that the exclusion of the expense and income items eliminated in calculating Adjusted EBITDA and Adjusted EBITDA margin provides management and investors a useful measure for period-to-period comparisons of the Company’s core operating results by excluding items that are not comparable across reporting periods or that do not otherwise relate to the Company’s ongoing operations. Accordingly, the Company believes that Adjusted EBITDA and Adjusted EBITDA margin provide useful information to investors and others in understanding and evaluating the Company’s operating results. However, use of Adjusted EBITDA and Adjusted EBITDA margin as analytical tools has limitations, and investors and others should not consider them in isolation or as substitutes for analysis of our financial results as reported under GAAP. In addition, other companies may calculate Adjusted EBITDA and Adjusted EBITDA margin or similarly titled measures differently, which may reduce their usefulness as comparative measures.

Year Ended December 31, 2021
(in thousands) Broadband Tower Corporate & Eliminations Consolidated
Net income (loss) $ 28,571 $ 9,016 $ (29,658 ) $ 7,929
Depreciation and amortization 47,937 2,053 5,216 55,206
Other expense (income), net 261 (8,926 ) (8,665 )
Income tax expense (benefit) (1,694 ) (1,694 )
EBITDA 76,769 11,069 (35,062 ) 52,776
Stock-based compensation 3,408 3,408
Restructuring charges and transaction related fees 924 6 2,626 3,556
Impairment expense 5,986 5,986
Adjusted EBITDA $ 83,679 $ 11,075 $ (29,028 ) $ 65,726
Year Ended December 31, 2020
--- --- --- --- --- --- --- --- --- --- ---
(in thousands) Broadband Tower Corporate & Eliminations Consolidated
Net income (loss) $ 38,749 $ 8,823 $ (45,996 ) $ 1,576
Depreciation and amortization 41,076 1,906 5,721 48,703
Other expense (income), net 158 (3,345 ) (3,187 )
Income tax expense (benefit) (990 ) (990 )
EBITDA 79,983 10,729 (44,610 ) 46,102
Stock-based compensation 5,907 5,907
Restructuring charges and transaction related fees 101 3,679 3,780
Adjusted EBITDA $ 80,084 $ 10,729 $ (35,024 ) $ 55,789
Quarter ended December 31, 2021
--- --- --- --- --- --- --- --- --- --- --- ---
(in thousands) Broadband Tower Corporate & Eliminations Consolidated
Net income (loss) $ 897 $ 1,643 $ (5,677 ) $ (3,137 )
Depreciation and amortization 12,289 655 1,548 14,492
Other expense (income), net 70 (1 ) (5,658 ) (5,589 )
Income tax expense (benefit) 825 825
EBITDA 13,256 2,297 (8,962 ) 6,591
Stock-based compensation 1,455 1,455
Restructuring charges and transaction related fees (87 ) (87 )
Impairment expense 5,887 5,887
Adjusted EBITDA $ 19,143 $ 2,297 $ (7,594 ) $ 13,846
Quarter Ended December 31, 2020
--- --- --- --- --- --- --- --- --- --- ---
(in thousands) Broadband Tower Corporate & Eliminations Consolidated
Net income (loss) $ 10,586 $ 2,378 $ (11,425 ) $ 1,539
Depreciation and amortization 10,628 492 1,573 12,693
Other expense (income), net 40 (124 ) (84 )
Income tax expense (benefit) 74 74
EBITDA 21,254 2,870 (9,902 ) 14,222
Stock-based compensation 602 602
Restructuring charges and transaction related fees 101 677 778
Adjusted EBITDA $ 21,355 $ 2,870 $ (8,623 ) $ 15,602

Segment Results

Year ended December 31, 2021<br>(in thousands) Broadband Tower Corporate & Eliminations Consolidated
External revenue
Residential & SMB $ 177,530 $ $ $ 177,530
Commercial Fiber 30,842 30,842
RLEC & Other 15,249 15,249
Tower lease 12,393 12,393
Service revenue and other 223,621 12,393 236,014
Revenue for service provided to the discontinued Wireless operations 4,459 5,311 (545 ) 9,225
Total revenue 228,080 17,704 (545 ) 245,239
Operating expenses
Cost of services 97,283 5,438 (422 ) 102,299
Selling, general and administrative 47,840 1,197 33,414 82,451
Restructuring expense 202 1,525 1,727
Impairment expense 5,986 5,986
Depreciation and amortization 47,937 2,053 5,216 55,206
Total operating expenses 199,248 8,688 39,733 247,669
Operating income (loss) $ 28,832 $ 9,016 $ (40,278 ) $ (2,430 )
Year ended December 31, 2020<br>(in thousands) Broadband Tower Corporate & Eliminations Consolidated
--- --- --- --- --- --- --- --- --- --- ---
External revenue
Residential & SMB $ 154,956 $ $ $ 154,956
Commercial Fiber 24,431 24,431
RLEC & Other 15,971 15,971
Tower lease 7,402 7,402
Service revenue and other 195,358 7,402 202,760
Revenue for service provided to the discontinued Wireless operations 8,989 9,653 (627 ) 18,015
Total revenue 204,347 17,055 (627 ) 220,775
Operating expenses
Cost of services 84,893 4,896 (132 ) 89,657
Selling, general and administrative 39,472 1,430 44,114 85,016
Depreciation and amortization 41,076 1,906 5,721 48,703
Total operating expenses 165,441 8,232 49,703 223,376
Operating income (loss) $ 38,906 $ 8,823 $ (50,330 ) $ (2,601 )
Quarter ended December 31, 2021<br>(in thousands) Broadband Tower Corporate & Eliminations Consolidated
--- --- --- --- --- --- --- --- --- --- --- ---
External revenue
Residential & SMB $ 45,828 $ $ $ 45,828
Commercial Fiber 8,867 8,867
RLEC & Other 4,041 4,041
Tower lease 3,868 3,868
Service revenue and other 58,736 3,868 62,604
Revenue for service provided to the discontinued Wireless operations 50 108 (158 )
Total revenue 58,786 3,976 (158 ) 62,604
Operating expenses
Cost of services 27,233 1,368 (121 ) 28,480
Selling, general and administrative 12,411 311 9,018 21,740
Restructuring expense (1 ) (93 ) (94 )
Impairment expense 5,887 5,887
Depreciation and amortization 12,289 655 1,548 14,492
Total operating expenses 57,819 2,334 10,352 70,505
Operating income (loss) $ 967 $ 1,642 $ (10,510 ) $ (7,901 )
Quarter ended December 31, 2020<br>(in thousands) Broadband Tower Corporate & Eliminations Consolidated
--- --- --- --- --- --- --- --- --- ---
External revenue
Residential & SMB $ 40,786 $ $ $ 40,786
Commercial Fiber 6,669 6,669
RLEC & Other 4,091 4,091
Tower lease 1,912 1,912
Service revenue and other 51,546 1,912 53,458
Revenue for service provided to the discontinued Wireless operations 2,171 2,653 (150 ) 4,674
Total revenue 53,717 4,565 (150 ) 58,132
Operating expenses
Cost of services 21,952 1,359 (190 ) 23,121
Selling, general and administrative 10,512 335 9,942 20,789
Depreciation and amortization 10,628 492 1,573 12,693
Total operating expenses 43,092 2,186 11,325 56,603
Operating income (loss) $ 10,625 $ 2,379 $ (11,475 ) $ 1,529

Supplemental Information

Broadband Operating Statistics

December 31,<br>2021 December 31,<br>2020
Broadband homes passed (1) 313,976 246,790
Incumbent Cable 211,120 208,691
Glo Fiber 75,189 28,652
Beam 27,667 9,447
Broadband customer relationships (2) 123,560 109,458
Residential & SMB RGUs:
Broadband Data 119,197 102,812
Incumbent Cable 106,345 98,555
Glo Fiber 11,377 4,158
Beam 1,475 99
Video 49,945 52,817
Voice 34,513 32,646
Total Residential & SMB RGUs (excludes RLEC) 203,655 188,275
Residential & SMB Penetration (3)
Broadband Data 38.0 % 41.7 %
Incumbent Cable 50.4 % 47.2 %
Glo Fiber 15.1 % 14.5 %
Beam 5.3 % 1.0 %
Video 15.9 % 21.4 %
Voice 12.8 % 14.8 %
Fiber route miles 7,392 6,794
Total fiber miles (5) 518,467 394,316
________________________________________
--- ---
^(1)^ ^Homes and businesses are considered passed (“homes passed”) if we can connect them to our network without further extending the distribution system. Homes passed is an estimate based upon the best available information. Homes passed will vary among video, broadband data and voice services.^
^(2)^ ^Customer relationships represent the number of billed customers who receive at least one of our services.^
^(3)^ ^Penetration is calculated by dividing the number of users by the number of homes passed or available homes, as appropriate.^
^(4)^ ^Average Revenue Per Data RGU calculation = (Residential & SMB Revenue * 1,000) / average data RGUs / 12 months^
^(5)^ ^Total fiber miles are measured by taking the number of fiber strands in a cable and multiplying that number by the route distance. For example, a 10 mile route with 144 fiber strands would equal 1,440 fiber miles.^
Broadband - Residential and SMB ARPU
--- --- --- --- --- --- --- --- --- --- --- --- ---
Quarter Ended December 31, Year Ended December 31,
2021 2020 2021 2020
Residential and SMB Revenue:
Broadband Data $ 28,030 $ 23,618 $ 105,141 $ 86,715
Incumbent Cable 25,427 22,787 97,848 85,127
Glo Fiber 2,314 819 6,586 1,576
Beam 289 12 707 12
Video 15,202 14,840 61,856 59,422
Voice 2,932 2,912 11,692 11,441
Discounts and adjustments (336 ) (524 ) (1,159 ) (2,561 )
Total Revenue $ 45,828 $ 40,846 $ 177,530 $ 155,017
Average RGUs:
Broadband Data 117,606 100,826 111,442 92,730
Incumbent Cable 105,907 97,210 103,216 90,983
Glo Fiber 10,370 3,534 7,415 1,665
Beam 1,329 82 811 82
Video 50,400 53,410 51,368 53,150
Voice 34,561 33,310 34,068 32,381
ARPU:
Broadband Data $ 79.45 $ 78.08 $ 78.62 $ 77.93
Incumbent Cable $ 80.03 $ 78.14 $ 79.00 $ 77.97
Glo Fiber $ 74.38 $ 77.25 $ 74.02 $ 78.90
Beam $ 72.49 $ 73.17 $ 72.65 $ 73.17
Video $ 100.54 $ 92.62 $ 100.35 $ 93.17
Voice $ 28.28 $ 29.14 $ 28.60 $ 29.44

Tower Operating Statistics

December 31,<br>2021 December 31,<br>2020
Macro tower sites 223 223
Tenants (1) 485 427
Average tenants per tower 2.1 1.8
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^(1)^ ^Includes 47 and 221 tenants for our Wireless operations, (reported as a discontinued operation), as of December 31, 2021 and 2020, respectively.^