Earnings Call Transcript

TELEPHONE & DATA SYSTEMS INC /DE/ (TDS)

Earnings Call Transcript 2020-12-31 For: 2020-12-31
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Added on April 04, 2026

Earnings Call Transcript - TDS Q4 2020

Operator, Operator

Ladies and gentlemen, thank you for standing by, and welcome to the TDS and U.S. Cellular Fourth Quarter 2020 Conference Call. I would now like to hand the conference over to Jane McCahon. Thank you. Please go ahead, ma'am.

Jane McCahon, Executive Officer

Thank you, Shelby, and good morning. Thank you all for joining us. We want to send our continued best wishes out to you and your families and hope that you are all well. I want to make you all aware of the presentation we have prepared to accompany our comments this morning, which you can find in the Investor Relations sections of the TDS and U.S. Cellular websites.

Peter Sereda, CFO

Thanks, Jane, and good morning, everyone. I'm going to make some brief comments about the balance sheet and our funding position. But before doing so, I'd like to recognize the impressive operational and financial results of both businesses in 2020. It is these results that give us the confidence to invest back into the businesses. As we've discussed on past calls, maintaining financial flexibility is one of the pillars of our corporate strategy. Over the years, we have worked to retain relatively low leverage levels, long-dated debt maturities, sufficient undrawn revolving credit facilities, and significant cash balances, while at the same time, making sure we have the financial resources we need to fund our businesses.

Laurent Therivel, CEO

Thanks, Pete, and good morning, everyone. I'm really pleased to talk with all of you this morning. We're going to cover not just our strong results for the fourth quarter and all of 2020, but we'll also lay out our plans and objectives for 2021. I've been here long enough now to understand that this is a great company. We have a lot of potential, and we have the culture and the assets to seize the opportunities in front of us. I'm looking forward to discussing that with all of you today.

Douglas Chambers, CFO

Good morning. Let me touch briefly on postpaid connections results during the fourth quarter, shown on Slide 8. Postpaid handset gross additions decreased due to lower switching activity and decreased store traffic due primarily to the impacts of COVID-19. This decrease was partially mitigated by increased demand for connected devices. Total smartphone connections increased by 47,000 over the course of the past 12 months. That helps to drive more service revenue given that smartphone ARPU is about $21 higher than feature phone ARPU. As mentioned, we saw connected device gross additions increased by 12,000 year-over-year. This was driven by gross additions of hotspots, routers, and fixed wireless devices as a result of an increase in demand by customers seeking wireless products to meet their need for remote connectivity due to the impacts of COVID-19. During Q4, we saw an average year-over-year decline in store traffic of around 30% related to the impacts of COVID-19. The decrease in store traffic had a negative impact on gross additions although connected device activity remains stronger than the prior year. Next, I want to comment on the postpaid churn rate, shown on Slide 9. Currently, as you would expect, churn on both handsets and connected devices is running at low levels. Postpaid handset churn, depicted by the blue bars, was 1.01%, down from 1.11% a year ago. This was due primarily to lower switching activity as customers' shopping behaviors were altered due to the pandemic. The FCC keep Americans connected pledge ended on June 30, and about 60% of the customers that were on the pledge at June 30 are actively paying. Our churn was not materially impacted by the pledge in the fourth quarter or the full year 2020. Total postpaid churn, combining handsets and connected devices, was 1.21% for the fourth quarter of 2020, also lower than a year ago.

James Butman, President

Thanks, Doug, and good morning, everyone. I'm pleased to speak to you about our progress on our growth strategies by sharing some of our accomplishments during the past year. Overall, telecom had an outstanding year. Our highest priority, much like U.S. Cellular, has been to keep our employees and customers safe during the pandemic. This required quick actions, sound judgments, and a significant number of new protocols to service our customers; creativity on the part of our sales and marketing teams and flexibility across the entire organization. Despite the many challenges we had to overcome, we grew revenues 5% and reinvested savings from operational efficiencies into our growth initiatives, while still modestly improving adjusted EBITDA. The pandemic continues to confirm the importance of high-speed Internet and how important our investments have been to serve all of our customers. We continue to remain focused on expanding and upgrading our broadband services. We see the opportunity to work with industry allies, seeking additional support to improve Internet for our rural customers to help bridge the digital divide. We have been extremely active in deploying fiber by investing $130 million during 2020. In addition to the expansion of fiber to the home infrastructure, we connected over 67,000 service addresses to our network, bringing total fiber addresses to 307,000, both in existing markets and our growing expansion markets. We have moved new markets from the planning stage to construction, and I've been very pleased with our prelaunch registrations and orders. It is critical to build these fiber networks and connect subscribers quickly to stay in front of potential competitors. We have an active pipeline of identified markets and a tested game plan to plant our flags in new markets that will expand our out-of-territory footprint even further. We had strong broadband sales across both our wireline and cable markets. We continue to improve our broadband products in terms of speed, capacity, and reliability. As a result, we have continued to see increased market share. We have augmented this success with the launch of our TDS TV+ offering across our wireline IPTV markets and cable markets. I'm really pleased with our next-generation video platform. It enhances the customer experience by combining linear and nonlinear programming and enabling personalized content recommendations while adding user interfaces to mobile devices. As a bundle, these products provide a best-in-class customer experience and help us to increase our broadband market share. Equally important is our focus on operating lean. Through system and process improvements, we are taking costs out of our legacy business, so we can redeploy those savings into our growth initiatives. We achieved significant cost savings in 2020. We curtailed spending due to the uncertainty of the pandemic and achieved savings through our aggressive supply chain management. We also accelerated self-serve capabilities and preventative network maintenance, which reduced truck rolls and calls into our call center. In our fourth year of investment under the A-CAM program, we spent $30 million and have exceeded our subscriber gross add and revenue projections for the year. We met our year 4 A-CAM obligations for reportable locations in all but 2 states where we have taken measures to address this shortfall. Finally, we have successfully integrated the Continuum acquisition that closed on December 31, 2019. We are upgrading the existing plant to DOCSIS 3.1 and are deploying fiber in neighborhoods not previously built. The financial results have been in line with our expectations, confirming our desire to pursue opportunistic cable acquisitions. Now turning to slides 19 and 20. Our 2021 strategic priorities remain focused on growth and continuous improvement. Our goal for the year is to generate overall revenue growth of around 3%, with new market growth offsetting wireline commercial and wholesale erosion and cable continuing its strong performance. We plan to deliver 150,000 new fiber service addresses by the end of 2021, more than doubling last year's address delivery and increasing our wireline footprint by nearly 20%. Within our markets, we expect to continue to increase our broadband market share and improve our product offerings to increase ARPU. We continue to be bullish on our fiber strategy. Fiber is the most economical long-term solution to deliver the best broadband experience. Selecting the right markets remains key. And while we have an attractive funnel of markets identified, we continually refine our selection process with new learnings. Our marketing and sales techniques enable us to effectively market at the neighborhood level. This gives us tremendous flexibility over timing and execution to consistently target a high broadband take rate. Our strategy to cluster markets is critical as it gives us economies of scale and better returns over time. Additionally, our strategy capitalizes on strong macroeconomic trends, such as growing work-at-home environments, strong population migrations in our chosen markets, favorable advances in technology that support our platform, and bipartisan support for rural broadband funding. In closing, I want to highlight our most powerful resource. It's the strength, resiliency, and talent of our people and their proven ability to execute our focused strategy. Fostering diversity, equity, and inclusion in our teams makes us even stronger. Our team may not be the largest in the industry, however, they are highly motivated to compete and win. And now I'd like to turn it over to Vicki.

Vicki Villacrez, CFO

Thank you, Jim, and good morning, everyone. I want to start by discussing our consolidated financial results for the quarter. Revenues increased by 6% from last year, driven by our fiber expansions, a rise in broadband subscribers, and the Continuum cable acquisition, which helped offset declines in our legacy business. Cash expenses went up by 8% as we invested more in our growth initiatives and increased our facility maintenance. Adjusted EBITDA fell by 2% to $74 million. Capital expenditures rose to $147 million as we continue to invest in fiber deployments and other success-based spending. I will provide more details on our total fiber program shortly. Now, let's move to our segments, starting with wireline. Broadband residential connections grew by 9% this quarter as we continue to enhance our network with fiber and expand into new markets. In terms of broadband speed, we offer up to 1 gig broadband speeds in our fiber markets, with 13% of our wireline customers opting for this service where available. Overall, 40% of our broadband customers across our wireline residential base, including new out-of-territory markets, are now using speeds of 100 megabits or greater, an increase from 33% a year ago, contributing to a 5% rise in average residential revenue per connection. Wireline residential video connections climbed by 8%, and we expanded our IPTV markets to 55, up from 40 last year. Video remains vital to our customers, with around 40% of our broadband customers in IPTV markets also subscribing to video services. Our aim is to increase this number as we enter new markets and promote our TDS TV+ product. Currently, our IPTV services cover 41% of our wireline footprint, indicating further potential for growth in video. This year, we've made significant strides in our multiyear fiber footprint expansion, which includes both upgrades in existing markets and new fiber builds. As a result, 307,000 service addresses, or 36% of our wireline service addresses, are now served by fiber, up from 30% last year. This is contributing to revenue growth and expanding our total wireline footprint by 7% to 845,000 service addresses. We recently announced fiber expansion into Boise, Idaho, and the Fox Cities in Wisconsin. These markets bring our fiber program, which started in 2019, to a total of 430,000 service addresses, and we expect our total fiber footprint to grow to 620,000 service addresses by 2024. Overall, we are pleased with the take rates, which generally exceed our expectations in the regions we have launched. We anticipate that our fiber service address delivery will double in 2021. Now looking at our wireline financial results on Slide 24. Total revenues increased 1% to $173 million, largely driven by the strong growth in residential revenue, which increased 8% due to growth from broadband and video connections as well as growth from within the broadband product mix, partially offset by a 2% decrease in residential voice connections. Commercial revenues decreased 8% to $37 million in the quarter, primarily driven by lower CLEC connections. Wholesale revenues decreased 3% to $46 million due to certain state USF timing support. Wireline cash expenses increased 3% on higher video programming fees, maintenance expense, and advertising, partially offset by the capitalization of new modems previously expensed. In total, wireline adjusted EBITDA decreased 8% to $50 million. Moving to cable on Slide 25. Cable total revenues increased due to the acquisition of Continuum and increased broadband connections. Total cable connections grew 2% to 379,000, driven by an 8% increase in total broadband connections. Broadband penetration continued to increase, up 200 basis points to 46%. On Slide 26, total cable revenues increased 18% to $76 million, driven in part by the acquisition. Without the acquisition, cable revenues grew 9%, driven by growth in broadband connections for both residential and commercial customers. Our focus on broadband connection growth and fast reliable service has generated a 27% increase in total residential broadband revenue, including organic growth of $5 million or 18%. Also driving the revenue change is a 6% increase in average residential revenue per connection, driven by higher-value product mix and price increases. Cash expenses increased 19%, including those from the acquisition or 12% excluding acquisition due to increased employee expense. As a result, cable adjusted EBITDA increased 14% to $23 million in the quarter. Before I move to guidance, let me summarize our consolidated financial results for the full year, as shown on Slide 27. The revenues increased 5%, about half of which was due to the cable acquisition. Cash expense also increased 5%, again, mostly due to the acquisition but also as we redeploy spending from our legacy businesses to our growth initiatives and expansion into new markets. Adjusted EBITDA grew 1% from last year to $317 million. On Slide 28, we've provided guidance for 2021. We are forecasting total telecom revenues of $975 million to $1.025 billion in 2021 compared to $976 million in 2020. This reflects our goal of 3% top-line growth, driven by continued improvements in both the wireline and cable segments. This includes contributions from our new fiber markets growing to $22 million in 2020 to nearly $50 million in 2021, offsetting declines in the legacy parts of our business. The increase in revenue will contribute to an adjusted EBITDA that we expect will be between $290 million to $320 million in 2021 compared to $317 million in 2020. Increases in fiber expansion costs are expected to outpace cost reductions made in other areas of our business as we expect to more than double our service address delivery in 2021 compared to 2020. Capital expenditures are expected to be between $425 million and $475 million in 2021 compared to $368 million in 2020. Wireline CapEx guidance includes $240 million for fiber deployments, nearly double our 2020 spending as well as nearly $90 million in success-based spending in both wireline and cable and approximately $25 million for the A-CAM program. And with that, I'll now turn the call back over to Jane McCahon.

Jane McCahon, Executive Officer

Thanks, Vicki. And Shelby, we are ready to take questions.

Operator, Operator

Your first question is from Phil Cusick of JPMorgan.

Philip Cusick, Analyst

I'm sitting here thinking about the company overall. And LT, I thought it was interesting. You discussed improving return on capital in the business. But scale at U.S. Cellular seems to remain a huge challenge, as evidenced, I think, by having to follow AT&T promotions and upgrades over the holidays. Can you dig into more of how this can work? Getting the asset base down seems like a good start, and you hinted at optimizing the portfolio, including towers, but then you went on to talk about how important they are. Maybe expand on that getting the maybe the denominator down. But how do you improve the numerator in what seems like otherwise, a huge investment cycle at both businesses?

Laurent Therivel, CEO

Thanks, Phil. So I'll touch on two items that maybe get at what you're talking about. So the first, if you think numerator, I think we've seen some meaningful improvement from a subscriber momentum perspective. Obviously, it's going to take several quarters, several years to have meaningful, call it, step-change improvement in the subscriber portion of the numerator. If I just look at, for example, our win share in the fourth quarter, we've seen attractive win share. We've seen meaningful improvements in win share, and we've done that without needing to really drive massive promotional activity, let's call it, differential or different from usual fourth quarters. So what I mean by that is we've been in the marketplace with no hidden requirements message that's resonated with customers. Our pricing is at a similar place as it's been to the AT&Ts and the Verizons of the world. But customers like that no hidden requirements message, and they've gravitated towards them. So I think we have the opportunity to move the needle on subscribers. I talked about B-to-B, and I talked about prepaid. I think those are two other areas where we have a meaningful opportunity to improve subscriber momentum. I do think there is an opportunity to continue to grow scale on the subscriber side. And then from an asset optimization perspective, we talked about the towers. I'll give you an example there. I think that by managing our towers as a bit more, let's call it, an independent business, and that doesn't mean separating it, before you guys ask me about that, but trying to manage as an independent business for the sake of the profitability of the tower portfolio, I think we've got some opportunities there. I'll give you a specific, right? We are in the middle of talking to a variety of potential colocators. And because we are both owners of the towers and tenants on those towers, we have the opportunity to share some assets that other pure-play tower operators don't. For example, if you're interested in co-locating on our towers, we can share shelter space. We can potentially share generator space. Both of those are opportunities that I think, by having those assets in our portfolio, they give us an opportunity to provide a differentiated service to, in this case, a customer that would be a customer of our tower portfolio. So I do see some meaningful opportunities to improve scale both on, let's call it, the numerator as well as the denominator. That's going to drive that return on capital expansion that we're targeting.

Philip Cusick, Analyst

Okay. And then one quick one. Can you quantify the Sprint roaming revenue risk? And how much more is there to go? How much has T-Mobile transitioned already?

Douglas Chambers, CFO

Yes. Phil, this is Doug Chambers. So they did transition quite a bit in 2020. There is still more to go. Sprint comprises currently about 20% of the roaming traffic. We don't expect all that to go away. Some transitioning over to T-Mobile's network. Others will be subject to roaming agreements we have with them as a carrier. We are projecting roaming revenue in total to go down from 2020 to 2021. That is one of the larger components of that.

Operator, Operator

Your next question is from Ric Prentiss of Raymond James.

Richard Prentiss, Analyst

I want to follow up Phil's questions there a little bit. Always good to follow, Phil. Any thoughts about reporting the tower segment separately? You mentioned running it or managing it as an independent business. We've seen other operators like Shenandoah create relationships between its tower segment and its wireless segment to let people focus on the large value of the tower business. So any thoughts about actually breaking into the accounting and having it be a separate reporting segment?

Laurent Therivel, CEO

We've evaluated that, Ric. At least right now, that's not a direction that we're going to go. I think there's meaningful synergies back and forth between both operating groups. Certainly, Mike and the network team get benefits from us owning the towers. I talked about Austin Somerford; he's running the tower portfolio. He clearly benefits from Mike and the network team being a tenant. So no, at least right now, we do not intend to separate the reporting out beyond. We've tried to be a bit more transparent, certainly in the slides that we provide to you guys, and we'll continue to do that in terms of giving you some snapshots about how the tower rental revenues are doing. We'll continue to do that in future reports, but that's about the extent of separation that we're planning on doing.

Richard Prentiss, Analyst

Okay. And then I know Slide 4 had a nice little footnote in there about subsequent events. Is there anything else going on besides the C-band auction that might be happening in that $1.46 billion number mentioned in the footnote on Slide 4? And how much cash do you want to actually like and prefer to keep on U.S. Cellular's balance sheet kind of just on a normal course run the business?

Peter Sereda, CFO

Yes. Ric, we really can't talk about the details of what's in that footnote. We're subject to the anti-collusion rules. So I think I'm just going to let that stand the way it is. I mean, we put the disclosure in to put context around the available sources, but it's about as far as we can talk about that.

Richard Prentiss, Analyst

And then as far as how much cash you'd like to keep on U.S. Cellular's balance sheet as you kind of day in, day out run the business?

Peter Sereda, CFO

Historically, U.S. Cellular has experienced greater daily fluctuations in cash balances compared to TDS Telecom. Typically, our cash balances range from approximately $100 million to $150 million, but we can exceed that based on financing opportunities. Last year, we were very proactive with our financing, completing a $500 million bond issuance in August and retaining that cash on our balance sheet. We undertook significant prefunding last year, so we do not anticipate much financing activity in 2021, as we have already covered most of our needs for the year.

Richard Prentiss, Analyst

Makes sense. And the last one for me. I think, Doug, you were talking about on the service revenue guidance, that the billable side, the billed side would be low single digit, which seems similar to maybe what the AT&T and Verizon wireless guidance have been. But maybe just give us a little background on what's built into those assumptions? What kind of competitive environment, switcher pool, promotional activity that could affect ARPU as well and seasonality. So just kind of wrapping all into it, what are you thinking in that '21 guidance in that billable side?

Douglas Chambers, CFO

Yes, it feels like we are returning to a normal state. With a typical switcher pool, we are observing an increase in our footprint’s switcher pool year-over-year from the early part of 2021. The promotional landscape was very competitive in 2020, and we expect that to persist into 2021. We do not anticipate any significant increases or decreases in that regard. Overall, we see this as a return to normal concerning the factors affecting ARPU and customer additions. That's our perspective on it.

Operator, Operator

Your next question is from Simon Flannery of Morgan Stanley.

Simon Flannery, Analyst

LT, just coming back to the opportunity to drive returns, you talked about increasing digital capabilities. You talked about lower store traffic. Can you just give us a sense of how the model will look as we come out of COVID, your ability to drive more things like phone sales activations, care to digital channels and maybe review your retail footprint and other large expense items?

Laurent Therivel, CEO

Yes, Simon. So I think that the move to digital that has been driven by the pandemic is lasting, right? Maybe in the past, there could have been people in our industry that would try to claim that managing your phone bill, managing your account is not something that people want to do digitally. I think you need to take that opinion and throw it in the trash. The expectation of customers is that you have a compelling digital experience, and I think that's going to be lasting. I don't think that's going to vary by demographic. I don't think that's just only a young person thing anymore or an urban person thing anymore; it's lasting. So what does that mean for us? I think that the switching, the activity of switching is still something that the preponderance of customers, at least for the next couple of years, are going to want to do in a physical store. I think that the opportunity to have physical distribution remains. I'm still a fan of physical distribution. But I do think that the makeup of our stores is going to change over time. What you can expect to see is smaller stores. The days of massive footprints and deep experiential type of stores is over. I do think that our stores will get smaller, but I think there still remains a meaningful role for physical retail, certainly when it comes to driving switching. From a digital perspective, the digital experience has to focus on customer life cycle management. We have to get comfortable with aligning our incentives around is that it is perfectly acceptable for a customer to walk into our store, switch over from one of our competitors, and then we never see them again inside of a store, and they interact exclusively with our digital experience. We're seeing that. We see meaningful increases in both gross adds as well as total percentage of transactions that are being done digitally. We saw that Q3 and Q4, certainly over the pandemic; none of that is a surprise. That being said, our percentage of those transactions is still below where I think it needs to be. Quite candidly, the experience that we provide to our customers is not as good as it needs to be. When you look at the scores that we receive in the App store, they're not great. I think that we have significant upside if we can actually develop, and I have a firm belief that we will, if we're able to develop that customer life cycle management capability digitally, I expect to see a substantive amount of transactions move to digital. Along with that, you can start to expect to see cost opportunities on the care side of our business that we can bring down. We can start to optimize our store footprint so that we can take cost out of that piece of the business without necessarily bringing down total points of distribution. Hopefully, that gives you a bit of an idea about how I'm thinking about it. I think it's a substantive opportunity, but mainly on life cycle management. Where will that reflect? Think churn reduction, think ARPU expansion being done digital?

Simon Flannery, Analyst

Great. Yes, that makes sense. I have a quick question regarding the TDS side. There has been significant attention in Washington on the digital divide, with potential funding available through an infrastructure bill. Can you provide any insight into your ability to access some of those funding sources to support the financing of fiber builds or fixed wireless?

James Butman, President

Yes. So Simon, thank you. We're working on extending the A-CAM program. We're working with industry allies, and we're feeling pretty good. This isn't really something that would cost the government; it would just extend it. We're looking at a 6-year extension there. We keep looking at, would there be any funding for our fiber builds? Likely not, but we keep looking for it, right? The reason is the focus is generally on unserved areas. Where we're competing on the fiber builds, there's already a cable provider there. We're very realistic. But we're bringing just a much better network and a much better experience, but not likely for those markets. There’s another program coming out to help low income. We already have a nice program to make sure we support low-income providers, but that's generally the focus.

Operator, Operator

Your next question is from Michael Rollins of Citi.

Michael Rollins, Analyst

Just a couple of follow-ups and a separate question. First follow-up is just in thinking about the revenue opportunities for the wireless business in the future, are you able to size the dollars from expanding the addressable market, whether it's doing fixed wireless access, whether you're considering some edge-out in the footprint, just to sort of size the opportunity relative to the current base of revenues from any new initiatives that you may have? Secondly, just a question on the TDS Telecom side. Can you frame the total number of service addresses you have today when you include all of the cable assets and the telecom assets? And how that total number expands over the next few years with the fiber program? And then finally, in the 10-K, there was a comment that I saw in there that mentioned the Los Angeles SMSA Limited Partnership or LA Partnership is discussing a risk to cash flow, if you could discontinue or significantly reduce distributions compared to historical levels. I was curious if you received any indications or you have any expectation that the LA Partnership may do that in 2021?

Laurent Therivel, CEO

Thanks, Mike. We'll tackle those questions in reverse order. I'll let Doug comment on the LA Partnership. Then Jim or Vicki, if you guys want to tackle the service addresses. Then I'll close talking about the potential sizing of incremental revenue. So Doug, do you want to talk to LA to start?

Douglas Chambers, CFO

Yes right, Mike. The LA distribution, that's a perpetual risk. We don't control that. Currently, we're receiving the distribution. We have no indication that it's going to stop or be reduced in any way. However, at the same time, we don't control that. Historically, there have been times where it has paused for a period of time or been reduced. It's just a risk that's out there, but nothing that is imminent at this point.

Jane McCahon, Executive Officer

Vicki, did you want to take those service address questions?

Vicki Villacrez, CFO

You bet. To frame the total program that we announced, as you know, we've just increased our fiber program from third quarter. We announced in fourth quarter that we're increasing our fiber program to 430,000 service addresses. When completed, by the end of this year, we expect to complete about 2/3 of that 430,000 service addresses. But the remainder of the build, we can pace, and we're looking at pacing that over several years into 2024. When completed, we will have about 620,000 fiber service addresses in total on the wireline side. That goal should get us to over 50% of our footprint being fibered up. On the cable side, cable has about 450,000 service addresses. We've upgraded our cable network. We're offering 1 gig speed through our DOCSIS 3.1 upgrade. So cable is offering the same broadband speeds as we're offering on the fiber side. What’s really exciting is that we're looking at offering even higher broadband speeds associated with our fiber going forward.

Laurent Therivel, CEO

So Mike, I'll tackle your first question. In terms of sizing the opportunity, I'm not going to put a dollar figure behind it, but let me give you some context about how I think about it. If I put our prepaid in our business and government business together, it currently makes up about 1/4 of our billed revenue. If you think that we under-index in both of those, I think we have the opportunity to significantly grow that 1/4 at a rate potentially higher than the business as a whole. It doesn't mean that we don't focus on consumer postpaid. The other data point that I look at, and I've talked about this on past calls is we have significant disparity among our regions when it comes to market share. If I think, Iowa, Nebraska, Wisconsin, we have market share in the mid-20s, low 30s in places. In some of the other regions, we have market share in the low teens. There is significant opportunity for us to take share in some of those low share markets. We have a fantastic network experience in both. It's not like our network experience is dramatically different in those high share markets. You can expect to see us focusing on ARPU expansion and churn reduction. I think all of those are levers of growth for us. Hopefully, that gives you some idea in terms of sizing the opportunity.

Michael Rollins, Analyst

And just with the branding being U.S. Cellular, do you consider trying to do something across a larger footprint over time? I recognize your scaling your network is in your current population footprint. Given the brand and given the different types of partnerships that have been out there in the past in the industry, have you thought about going broader, going bigger?

Laurent Therivel, CEO

It's certainly something that I think about. I think we've got some proving to do first. I think we have a recipe for success. I feel very comfortable about how we're executing against that recipe. I think our execution in the fourth quarter is a good reflection of it, both in terms of our ability to grow the subscriber side of the equation and the revenue side of the equation, but also keep expenses under control. If we can continue to demonstrate that, it gives us the opportunity to, over time, expand into other markets. I don't think that's imminent, but I do think it's something that in the long run, we'll be looking at. We do have nationwide roaming agreements in place. In the past, one of our concerns of our customers was, 'Hey, are you just a regional carrier?' That's behind us, and we provide an outstanding experience across the entire nation. I do think as we execute that recipe, it will give us the opportunity to expand. This continues to be an industry where you have to spend capital, and scale matters. Your questions at the beginning reflected that. Scale matters for us; they also matter to our smaller competitors. That may create some opportunity in the future. In the near term, I think we have a pretty good recipe that we have to go execute against. We've got some proving to do, and I think we're well on our way.

Jane McCahon, Executive Officer

So Shelby, I think we're out of time for today. Anyone with any further questions, please contact us, and we look forward to talking with you over the next couple of weeks. Thanks, everyone.

Operator, Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.