Earnings Call Transcript
Ulta Beauty, Inc. (ULTA)
Earnings Call Transcript - ULTA Q2 2022
Operator, Operator
Good afternoon, and welcome to Ulta Beauty's conference call to discuss results for the second quarter of fiscal 2022. This conference call is being recorded. It is now my pleasure to introduce Ms. Kiley Rawlins, Vice President of Investor Relations. Thank you, Ms. Rawlins, please proceed.
Kiley Rawlins, Vice President of Investor Relations
Thanks, John. Good afternoon, everyone, and thank you for joining us today for our discussion of Ulta Beauty's results for the second quarter of fiscal 2022. Hosting our call are Dave Kimbell, Chief Executive Officer; Scott Settersten, Chief Financial Officer; and Kecia Steelman, Chief Operating Officer, who will join us for the Q&A session. This afternoon, we announced our financial results for the second quarter. A copy of the press release is available in the Investor Relations section of our website. Before we begin, I'd like to remind you that the statements contained in this conference call that are not historical facts may be considered forward-looking statements under the Private Securities Litigation Reform Act of 1995. Actual future results may differ significantly from those projected in such statements due to a variety of risks and uncertainties, which are outlined in the company's filings with the SEC. We encourage you not to place undue reliance on these forward-looking statements, which reflect our views only as of today, August 25, 2022. We have no obligation to update or revise our forward-looking statements unless required by law, and you should not expect us to do so. We'll start this afternoon with prepared remarks from Dave and Scott. Following our prepared comments, we'll open the call for questions. The IR team will be available for any follow-up questions after the call. Now I'll turn the call over to Dave. Dave?
David Kimbell, CEO
Thank you, Kiley, and good afternoon. We appreciate your continued interest in Ulta Beauty. The Ulta Beauty team delivered outstanding performance again this quarter. For the second quarter, net sales increased 16.8% to $2.3 billion. Operating profit increased to 17% of sales, and diluted EPS increased 25% to $5.70 per share. We continue to be very pleased with the broad-based strength of our business. For the quarter, all major categories exceeded our expectations, and we increased our market share in prestige beauty versus last year based on point-of-sale data from the NPD Group. Sales in stores and digital channels also increased, exceeding our expectations with both channels delivering solid comp growth in the quarter. And we saw healthy sales gain from members across all income demographics. Consumer engagement with beauty remains strong, reflecting a deep emotional connection with the category as well as the continued importance of self-care and wellness. This healthy engagement, paired with solid operational execution from our teams, fueled our results. Before we talk about the results, I want to recognize and thank our Ulta Beauty associates. Their collaborative commitment to serving our guests, caring for each other, and executing our plans with absolute excellence has enabled us to continue navigating a dynamic environment and deliver outstanding results. The strength in our business, despite a turbulent environment, reflects the power of our differentiated model and our ability to capitalize on the strength of the overall beauty category. Our unique enduring value proposition continues to drive our success, and our strategic framework anchors our focus as we look forward. This afternoon, I want to share an update on our strategic progress. Our first strategic priority is to drive disruptive growth through an expanded definition of all things beauty. We engage light beauty enthusiasts with a curated, differentiated assortment focused on inclusivity and leading trends, and this approach continues to deliver results. From a category perspective, fragrance and bath, skincare, haircare, and makeup all exceeded expectations, delivering double-digit comp growth against the second quarter last year. We are encouraged that the vast majority of our comparable sales growth was fueled by growth from both core and newness, with a modest benefit from recently executed price increases. As we have discussed on previous calls, we have received a large number of price increases from our brand partners in the first half of this year. Given ongoing cost pressures facing our brand partners, we expect to receive additional increases as we move throughout the rest of the year. Turning to the performance of our core categories, starting with our largest category, makeup. Compared to the second quarter of 2021, both prestige and mass makeup delivered double-digit comp growth as consumers participated in more in-person activities, traveled, and increasingly used makeup as a form of self-expression. Guests continue to engage with new brands like Fenty Beauty, R.E.M Beauty, and recently launched About-Face by Halsey, while new products from established brands like Clinique, NYX, e.l.f., and ColourPop also contributed to the sales growth. In addition, the ongoing expansion of MAC and Chanel Beauté into more stores contributed to the strong prestige performance. Haircare, our second largest category, delivered another quarter of double-digit growth driven by newness and strong engagement in our semiannual Gorgeous Hair Event, a strategic event designed to acquire new guests, increase existing member spend, and drive salon penetration. New brands like OLAPLEX, as well as new product launches from various partners, contributed to the category growth in the quarter and the initial launch of Dyson's latest Airwrap styling tool with new features and attachments sold out quickly. Guests continue to engage with core professional brands like Redken and Pureology, and our salon takeovers drove strong growth with Joico and recently launched Andrew Fitzsimons. Skincare was one of our best-performing categories this quarter with both prestige and mass delivering double-digit comp growth, driven by new brands and product innovation. Newness continued to appeal to guests with newer brands such as Drunk Elephant, Fresh, Supergoop!, and recently launched Vacation, as well as new products from Peach & Lily, OSEA, and Hero Cosmetics contributing to category growth during the quarter. And Skinfatuation, our monthly skincare program, which works to demystify skincare with educational content and focused themes, delivered nice growth for established brands like Tula, Sun Bum, COOLA, and Good Molecules. The fragrance category again delivered strong double-digit comp growth on top of extraordinary growth last year. Compelling newness and strong engagement with our Mother's Day and Father's Day events contributed to this performance. Recently launched Ulta Beauty exclusive Billie Eilish and Charli D'Amelio Born Dreamer, as well as products from Gucci, YSL, and Dior drove meaningful sales growth. While our monthly Fragrance Crush program drove greater engagement with established brands like Valentino. In addition, in core category growth, we are investing in three cross-category platforms to increase guest engagement and expand our market share. We know consumers seek beauty brands that are good for the world and align with their values. And Conscious Beauty at Ulta Beauty continues to resonate with guests as it addresses these interests. At the end of the second quarter, 290 brands offered certified products in at least one Conscious Beauty pillar, including newly certified brands, Born Dreamer, About-Face, and Good Light. To increase the visibility of Conscious Beauty and to make it easier for guests to identify products that align with what is important to them, this quarter we refreshed the landing page on ulta.com and added digital badging to all product pages. Now guests can quickly identify certified brands and products across our Conscious Beauty pillars, whether shopping in stores or on our digital channels. Moving to our efforts to expand and support our assortment of BIPOC brands, we are committed to diversifying our assortments so all guests can see themselves reflected at Ulta Beauty. In addition to continuing to expand our portfolio of BIPOC brands and enhance our marketing support for these brands, we are focused on driving structural change within the beauty industry. As the leader in beauty, we believe we have a responsibility to take tangible steps to create foundational industry change through the investment of capital and resources. As such, next month, we will officially launch our MUSE Accelerator program focused on early-stage BIPOC brands. Through this program, we will provide eight diverse leaders, founders, and entrepreneurs with resources, mentorship, and support to prepare them for retail readiness. I look forward to sharing more about our inaugural class on future calls. Finally, we continue to enhance our wellness shop to support guests as they prioritize self-care. This quarter, we expanded the shop to additional stores, and now roughly 750 stores offer guests an elevated cohesive presentation of wellness products to help them easily navigate their personal journey. Today, we offer a curated omni assortment of more than 140 brands, including newly launched brands, Womeness and Olay, and more than 700 SKUs to help our guests feel their best inside and out. Moving now to our ongoing efforts to evolve the omnichannel experience through a connected physical and digital ecosystem, all in your world. Store traffic trends were strong again this quarter as guests return to in-store shopping and services. While store traffic remained slightly below pre-pandemic levels, the trend continues to improve. Our services business delivered another quarter of double-digit comp growth, primarily due to increased capacity and new service offerings. In addition, we implemented modest price increases for core services in May. Notably, member engagement with services accelerated from the first quarter, reflecting our ongoing efforts to amplify our salon services and encourage first-time trial through our Member Love offers. As guests return to stores, they are also engaging in our digital channels. After lapping the tremendous digital acceleration prompted by COVID, our e-commerce channel returned to more normalized growth, delivering mid-single-digit comp growth for the quarter. We continue to incentivize guests to try alternative delivery options for e-commerce orders while also investing to improve the guest experience. During the quarter, BOPIS increased 32% to 25% of e-commerce sales compared to 20% last year. Importantly, we saw a significant improvement in guest satisfaction with the BOPIS experience, reflecting the engagement and focus of our store associates. While limited to 12 markets, guests are also increasing their use of our same-day delivery options, and we continue to be pleased with the AOV and profitability metrics of this fulfillment capability. Between BOPIS, same-day delivery, and ship from store, more than one-third of our digital orders were fulfilled by stores. We continue to expand and enhance our guest experience across all channels. In our digital channels, our teams continue to deliver a more seamless experience through what we call our digital store of the future. This quarter, we introduced new, more engaging products on both ulta.com and our mobile app. We are also improving our physical store experience. Next month, we plan to introduce a new front of store presentation that will allow us to enhance our ability to support more editorial storytelling around newness, events, and trends. And later this fall, we will introduce a new layout in select stores to elevate key growth categories, unify the presentation of skincare and makeup, and enhance the store services experience. Longer term, we are exploring innovative ways to connect our digital and physical stores and deliver forward-thinking guest experiences. This quarter, we officially launched Prisma Ventures, a $20 million fund focused on investing in early-stage start-ups and emerging tech entrepreneurs who will shape the future of retail and beauty. To date, the fund has partnered and invested in a variety of startups to enable greater personalization, including Haut.AI, Adeptmind, Revea, and ReStyle. And we recently announced an investment in LUUM, a startup that provides robotic lash extensions, opening new intersections between beauty and robotics. Finally, we continue to enhance and expand our partnership with Target. During the second quarter, we opened 59 Ulta Beauty at Target shops, ending the quarter with 186 locations. During the quarter, we refreshed the assortment, expanding the fragrance offering, launched two Black-owned brands, Sunday to Sunday and Melanin Haircare, and introduced newness from existing brand partners, including Benefit, Morphe, and Tula. As we anniversary the initial launch of this innovative partnership and reflect on the progress made, we continue to be pleased with overall guest engagement, and we are encouraged by the behavior of new members who enter our ecosystem through this new channel. The foundation of our partnership is strong, and we are focused on driving further loyalty conversion to unlock even greater value as we scale. Now let me give you an update on some of the steps we're taking to drive love, loyalty, and emotional connection with Ulta Beauty. We have been on a multi-year journey to create a stronger, more emotional connection with our guests and bring our brand purpose to life. Beauty is inherently inclusive. Every individual is unique, and beauty can help celebrate this uniqueness. As the leader in the category, we want to move beauty forward, making it a force for good for all, and inspiring everyone to discover their own possibilities through the power of beauty. Building on our previous brand equity work, we are launching a new brand equity campaign to celebrate the expansive nature of beauty and empower people to embrace their endless possibilities. The campaign will launch with content across paid, owned, and earned media with unique elements that we believe will prompt new culturally relevant conversations about beauty and inspire greater inclusivity and positivity in our industry and the world. This campaign has performed extraordinarily well in consumer testing, and I'm proud of the efforts Ulta Beauty is making to change the way the world sees beauty. Turning to our loyalty program, we ended the quarter with 38.2 million active members in our Ultimate Rewards loyalty program, which is 10% above the second quarter last year. In addition to converting new members and reengaging lapsed members, we are maintaining healthy retention rates, especially among our Diamond and Platinum members. Overall spend per member increased again this quarter, driven by both increased trip frequency and higher average ticket. Our channel metrics remain steady with in-store-only members totaling 76% of members and omnichannel-only members totaling 17%. Over the last several years, we have expanded our CRM capabilities and developed stronger life cycle marketing strategies that will allow us to drive loyal shopping behaviors more precisely through promotional activity. Today, we are leveraging predictive decisioning to target strategic member segments with personalized communications and offers to increase frequency and drive higher lifetime value. We are seeing encouraging engagement in these offers, resulting in increases in spend per member. As promotional intensity increases in beauty and across retail, these capabilities enable us to rely less on mass market promotions and leverage more targeted and profitable offers. In May, we launched UB Media, our new retail media network, and the response from brand partners has been tremendous. Our brand partners are excited about the opportunity to leverage the power of our exclusive first-party data to transform the way they connect with beauty enthusiasts. Our team is ramping up well, and we remain excited about the opportunity to unlock a new income stream and drive sales as we enable our brand partners to engage consumers more effectively. In closing, I am incredibly pleased with the strength we have seen across our business so far this year. Our operational and financial performance is a testament to the power of our values-based culture, our business model, and the important role beauty plays in our customers' lives. We recognize beauty is not immune to macroeconomic challenges, but the category's deep emotional connection has historically resulted in stronger resilience compared to other discretionary categories. And as our results illustrate, we believe this is even more true today given the importance of self-care and wellness. As we look to the future, we know there will be challenges, particularly with the wide-ranging impact of rising inflation, both on our business and our guests. But we remain confident in the resilience of the beauty category and our ability to lead the beauty category and drive long-term profitable growth. And now I will turn the call over to Scott for a discussion of the financial results. Scott?
Scott Settersten, CFO
Thanks, Dave, and good afternoon, everyone. As Dave indicated, our second-quarter results were better than we expected. Strong sales growth due to several factors, including the resilience of the beauty category, stronger-than-expected sales growth from stores, and the impact of new brands, drove better-than-expected performance in gross margin and SG&A leverage, resulting in an operating margin of 17%. These results reflect the hard work and commitment of our associates, and I want to thank all of our teams for staying focused on serving our guests and managing our business through this dynamic operating environment. Now to the financial results, starting with the income statement. Net sales for the quarter increased 16.8%, driven by 14.4% growth in comp sales, a $19 million increase in other revenue, and strong new store performance. Transactions for the quarter increased 8.3%, primarily driven by growth from stores. Average ticket increased 5.6%, resulting primarily from an increase in average selling price. Average units per transaction were down slightly. The increase in average selling price primarily reflects the impact of product mix and retail price increases executed this year. We estimate that price increases contributed about 300 basis points to the overall comp. During the quarter, we opened seven new stores and relocated four stores. For the quarter, gross margin decreased 20 basis points to 40.4% of sales compared to 40.6% last year. Although we had less total promotional activity during the quarter, overall merchandise margin was lower than last year, primarily due to the impact of brand mix and lapping benefits from favorable inventory reserve adjustments in the second quarter last year. Gross margin was also negatively impacted by higher inventory shrink, primarily due to increased theft across the retail landscape. Theft and organized retail crime are increasing, and we are seeing similar trends in our business. We are working diligently to keep our associates and guests safe and to reduce the risk of impact through investment in new fixtures, additional associate training, innovative technology solutions, and increased staffing levels. We are also working with and supporting retail industry organizations and the Buy Safe Coalition to address opportunities at the legislative level. These gross margin headwinds were partially offset by leverage of fixed costs due to the strong top-line growth and an increase in other revenue. Double-digit growth in supply chain costs persisted into the second quarter, driven by increased freight costs and higher wage rates in our distribution centers. Strong top-line growth enabled us to mitigate the gross margin impact this quarter, but as sales growth moderates, we continue to expect that higher supply chain costs, including fuel costs, which are expected to remain above last year, will be a larger headwind to gross margin in the second half of the year. SG&A increased 15.1% to $534.5 million. As a percentage of sales, SG&A decreased 30 basis points to 23.3% compared to 23.6% last year. Lower marketing expense and leverage of store payroll and benefits due to higher sales were partially offset by the leverage of corporate overhead, primarily reflecting strategic investments as well as higher incentive compensation, reflecting our strong performance. Year-to-date through the second quarter, we have invested about one-third of our plan in support of our strategic initiatives. As we discussed last quarter, this year, we are offsetting the incremental marketing expense of the digital campaigns we manage for our brand partners with the vendor income that is a direct reimbursement for these specific costs within total marketing expense. Similar to the first quarter, this resulted in about 70 basis points of favorable impact to SG&A in the second quarter. Operating income increased 17.8% to $391.4 million compared to $332.3 million last year. As a percentage of sales, operating margin increased 10 basis points to 17% compared to 16.9% last year. Diluted GAAP earnings per share increased 25% to $5.70 per share compared to $4.56 per share last year. Moving to the balance sheet and cash flow statement. Total inventory increased 15.4% to $1.67 billion compared to $1.44 billion last year. In addition to the impact of 29 additional stores, the increase reflects inventory purchases to support key brand launches and increases in inventory costs, as well as ongoing efforts to maintain strong in-stocks of key items to support expected demand. Capital expenditures were $49.4 million for the quarter compared to $22.7 million last year. The increase in capital expenditures was primarily related to investments in new, remodeled, and relocated stores, supply chain investments, and merchandising improvements. Depreciation was $60.9 million compared to $69 million last year, primarily due to a shift of IT investments from capital to cloud expense. We ended the quarter with $434.2 million in cash and cash equivalents. During the quarter, we repurchased 798,000 shares at a cost of $301.6 million. At the end of the second quarter, we had $1.6 billion remaining under our current $2 billion repurchase authorization. Turning now to our outlook. Reflecting our second-quarter performance and sales trends we've experienced so far in August, we are increasing our outlook for fiscal 2022. We now expect net sales to be between $9.65 billion and $9.75 billion, with comp sales growth between 9.5% and 10.5%. Our updated outlook reflects year-to-date trends while continuing to consider uncertainties that could impact the second half of the year, particularly during the holiday season. Embedded in our forecast is an expectation for mid-single-digit comp growth in the second half, reflecting the risk of potential shifts in consumer spending due to inflationary pressures, the impact of increased points of distribution for prestige beauty, and the likelihood of a more promotional holiday season. We now expect operating margin for the year to be between 14.6% and 14.8% of sales. We expect operating margin to deleverage in the second half as sales growth moderates and cost pressures and planned investments have a greater impact. We expect gross margin expansion for the year with leverage of fixed costs and growth in other revenue, partially offset by lower merchandise margin, higher shrink, and higher supply chain costs. We continue to expect SG&A expense will deleverage for the year, driven primarily by $60 million to $65 million of expenses related to our strategic priorities, as well as higher wage rate growth across the enterprise, partially offset by lower marketing expense. In addition, we expect inflationary pressure in operating expenses will continue. These assumptions result in updated full-year guidance for diluted EPS growth between $20.70 and $21.20. One final update. We now expect to spend between $350 million and $400 million in CapEx in fiscal 2022, including approximately $195 million for supply chain and IT, $180 million for new stores, remodels and merchandise fixtures, and about $20 million for store maintenance and other. We expect depreciation for the year to be around $250 million. In closing, we are very pleased with our performance year-to-date. While we continue to face uncertainties in the current macro environment, we are focused on delivering great guest experiences and driving sustained profitable growth. Longer term, we believe the beauty category will continue to be resilient, and we are confident that our differentiated and proven model and growth strategy, combined with our outstanding associates, will continue to position Ulta Beauty as the preferred beauty destination. And now I'll turn the call back over to our operator to moderate the Q&A session.
Operator, Operator
And our first question comes from Rupesh Parikh with Oppenheimer.
Rupesh Parikh, Analyst
Congratulations on a really strong quarter. I'd like to start with the consumer and ask if you are noticing any significant changes in behavior and whether you are seeing signs of trading down or resistance to price increases. Additionally, given the concerns about volatility and trends, I am curious if you are experiencing more volatility in the business compared to previous months.
David Kimbell, CEO
Rupesh, thanks for the question. Yes, the short answer on trade down is no. We're not experiencing that or seeing that at this time, similar to what we talked about last quarter. We're seeing strong growth across all aspects of our business. As I mentioned, every category performed in double digits with strength across channels; stores, e-comm, services. And as we look at income levels of our guests, we're seeing healthy growth at all income levels. So no real signs or signals of trade down within the marketplace yet. Again, I think that's a reflection of the importance that this category plays in our guests' lives, the increasing connection that beauty has to wellness, and the desire of our guests to express themselves to the world as the world reopens. So the importance of this category is demonstrating itself. So far, we're not seeing it, but we're prepared as we look forward to continue to make any adjustments if and when that behavior starts to show up. As you know, within our model, we're uniquely prepared to adjust if any of that does show up with our mass to prestige offering, all price points, all different categories. But as of now, we're seeing strong growth. As far as throughout the quarter, the quarter started very strong. We did see a slight moderation towards the end of June and early July as you may have seen with other retailers, but the trends picked up towards the end of the quarter, and we're pleased with what we're seeing so far this quarter. So no big concerns or downtrends across any part of our business right now.
Operator, Operator
And our next question comes from the line of Omar Saad with Evercore ISI.
Omar Saad, Analyst
So I just want to confirm, a lot of retailers are saying they thought some deceleration beginning around June. It doesn't sound like you guys are seeing that. And then also on the profitability of the business, gross margin sounds like there's a little bit of pressure there versus last year, but last year was so clean. It seems like the promotional levels are still well below pre-COVID. Is that a sustainable phenomenon in your opinion?
David Kimbell, CEO
Let me start with the deceleration, and Scott can elaborate on the gross margin and some of the observations we are making there. Overall, we had a strong quarter, and we were pleased with our performance throughout. However, we did notice a slight slowdown in trends at the end of June and early July due to various factors in retail and the wider environment. Nevertheless, there was nothing concerning concerning our business. By the end of July, trends had returned to early quarter levels, and this continued into the current quarter. The impact was modest. The significance of our category in our guests' lives has helped us navigate any macro disruptions and short-term challenges experienced throughout the quarter.
Scott Settersten, CFO
And as far as gross margin is concerned, again, we're very happy with the results that the business is generating year-to-date. Our longer-term guidance assumes gross margin is going to moderate somewhat from what we saw last year, again, when we started out with our longer-term algorithm. And again, this year, the sales performance has just been extraordinary. So if you’re looking at it year-over-year, I’d say product mix has something to do with the variability, UB Media mix, and how we're accounting for that in the geography and the P&L has something to do with that. As we look out towards the remainder of 2022, we've been clear about we expect the promotional environment is probably going to get a little bit tougher, especially what we've seen here across the retail universe here most recently. So moderation as we look to the future. It's still a lot of great levers we have in the business. When we talk about Project SOAR delivering benefits over the longer term. Our continuous improvement in EFG efforts still with a lot of benefit to generate for the company over the long term. So I think operating margin, we feel good about opportunities to continue to leverage there, but we think gross margin will certainly moderate as we look ahead.
Operator, Operator
And our next question comes from the line of Dana Telsey with the Telsey Advisory Group.
Dana Telsey, Analyst
Congratulations on your strong performance. You mentioned improvements in the services business; could you elaborate on what you're observing in that area and its potential impact? Additionally, regarding the price increases you've implemented, where do we currently stand in terms of price changes by category, and how do you foresee this evolving throughout the year?
Kecia Steelman, COO
Thanks, Dana. I'll start and then turn it over to Scott. Our salon team delivered strong quarter growth of double-digit comps during the quarter, and really what we saw was some strength in our hair coloring services. We have strength across all geographies and regions, which was great. The sales were really fairly consistent throughout the quarter. What we like about what we see is these partnerships with the salon events, as Dave was mentioning in his remarks, that Joico, Andrew Fitzsimons and others are examples of where you can have a salon expert and really engage with the consumer to try a new brand that they’ve never tried before. We're also really driving trial through our personalized offers. So we're getting people to come in and try our services, which is really important. From a staffing perspective, we continue to invest in our education and training for our stylists, particularly focusing on textured hair sales. And then from a pricing perspective, Dave was mentioning, that's not really playing into the comp. This is the first time that we've increased our price in the last three years. It was really modest. So really, it's through the growth of the core business and services that's driving that comparable growth. I'm really pleased with how the guest is refining coming out of COVID. Scott?
Scott Settersten, CFO
And price increases as far as product is concerned throughout the channels. Again, there were a number of increases in the second quarter, slightly higher than what we saw in the first quarter. We estimate it's about 300 basis points to total comp for the second quarter. Again, the number of SKUs that have been impacted and the total impact on our assortment is higher than we expected early in the year, and we expect there to be in the back half of the year. We've already been alerted by some of our vendor partners that there's some in the queue now, and we expect there to be more as we get deeper into the year. So we'll continue to update quantitatively on how that impacts our business and how we're thinking about it for 2023 when we get further down the road.
Operator, Operator
And our next question comes from the line of Mark Altschwager with Baird.
Mark Altschwager, Analyst
With respect to the recovery you're seeing in the makeup category, what are your current views on whether we're seeing what we are seeing is pent-up replenishment post-COVID versus perhaps the early innings of a new innovation-driven cycle that could have some legs to it? And then bigger picture, just based on the trends you're seeing in your business year-to-date and the projections for the year calling for low teens sales growth at the high end, is the 5% to 7% 3-year CAGR still the right way to be thinking about the medium-term growth outlook?
David Kimbell, CEO
Great, Mark. Yes, on makeup, we're really, really pleased and encouraged with what we're seeing as I mentioned, double-digit growth across mass and prestige. And you know well, you've been following us for a while. That category has had its ups and downs and been struggling for a little bit. So we're really pleased with the results, and we think it's well rounded. There's no doubt there's some elements of maybe pent-up demand, although as we get further into the reopening, we think that's probably a smaller and smaller part of what's driving the business. What we do see happening is just strong innovation across both mass and prestige, really good performance by new brands that we brought in, Fenty, R.E.M., new brand About-Face, great innovation. On the mass side with NYX and ColourPop and e.l.f. and others, but also on the prestige with Benefit, MAC, Clinique, and many others. So we're seeing strong innovation that's really connecting. And it's being fueled by some core trends that we think are here to stay for a while that are driving engagement. It's kind of an interesting time within makeup right now that we're seeing a combination of very bold, playful looks, kind of retro looks, and engagement driven by popular culture that promotes engagement that are reminiscent of some of the things we saw back in 2016. But at the same time, there's an equally strong trend around a clean look, glowy, glazed makeup that encourages higher usage of foundation and highlighters, which are really important to the category and have been struggling for a little bit. So we are pleased with the innovation and as people get out and want to express themselves to the world and there are more occasions, that's driving more usage and there are some underlying trends and innovations that are supporting the category. So we're optimistic about the path ahead, and we'll continue to invest in our makeup business and partner with our brands to drive this trend for the foreseeable future. As far as our long-term targets, no, we're not updating or changing that. So yes, the outlook that we shared with you last fall is still on our horizon, and so I'd keep that as our long-term guidance.
Operator, Operator
And our next question comes from the line of Krisztina Katai with Deutsche Bank.
Krisztina Katai, Analyst
Congratulations on a very nice quarter. I just wanted to follow up on innovation, especially on the skincare and haircare side of the business, which has been really strong. Can you talk about some of the areas of the business that you are seeing this newness that is driving very strong sequential performance? How we should think about some of the product innovation and just potential launch time for any big launches that are coming up? And then secondly, if you could just touch on your expectations and member growth going forward. You're bringing back a lot of lab consumers, are they all back now? Is there still room there to get them back? And then maybe layer in the opportunity that you see from the Target partnership?
David Kimbell, CEO
Okay. There's a lot of great stuff to talk about in that. Let me just hit a few of those. First, on innovation. Yes, I talked about makeup; let's hit on skincare and haircare. That highlights one of the aspects of our business that we're really excited about right now is the strength we're seeing across all our categories with double-digit growth in every category, which, again, I think is a reflection of the strength of our model and the power of beauty right now. Within skincare, we're seeing strong growth driven by a combination of new behaviors that were strengthened or developed during COVID around skin health and skincare. New brands that we've launched continue to drive our business, such as Drunk Elephant, Fresh, Supergoop!, Vacation, with new innovations and great innovation across moisturizers, serums, eye creams, and acne products by brands like Peach & Lily, OSEA, and Hero, and many others, Clinique across the entire assortment. The trends that we're seeing in skincare again, we think will help sustain for a while. We continue to see skinification where consumers, including young Gen Z consumers, are seeing the importance of skincare and how that lays the foundation for their overall skin health and their overall look. There is a growth in science or clinically backed or dermatological improvements, leading savvy consumers to seek these active ingredients, driving a lot of growth. And there's been a lot of innovation around hydration as a recognition that healthy skin is critical. So many things are coming together to drive that double-digit comp in both mass and prestige on skincare. For haircare, similarly strong growth we think, in strong engagement with newness but also the execution of our programs like Gorgeous Hair Events. We benefited from a number of new brands, including OLAPLEX. We're seeing strong innovation across several brands like others and Living Proof. And I mentioned Dyson as being key to our overall haircare and the innovation they continue to bring. In that area, it's about hair health, much like skin health, continues to resonate and take priority. There's a growing trend around shine, and the treatments and accessories that help drive that. And of course, texture has been a growing and increasingly important part of the category and Ulta Beauty's expression for the last couple of years, and that continues to be strong. So we're seeing strong growth, and we think innovation and consumer behaviors, the connection, and the importance of these categories, much like makeup, will help sustain growth as we look into the future. On members, we're really pleased about the 10% growth in members for the quarter, a new record high in our member performance driven by guest acquisition, reactivation, and retention. Yes, we've reactivated a number of members, but there are more to get. And as high as retention is, there are always some guests that are dropping out for numerous reasons. So there’s always ongoing activity to reactivate members, and we have a large pool to continue to activate. And there are quite a few beauty enthusiasts. As big as we've grown, there's a huge pool of beauty enthusiasts that are not yet members of our program, and we think they should be and we're going after them. One of the ways to do that is through our target program and what we're executing, so do you want to talk a little bit about that?
Kecia Steelman, COO
Yes, we're really pleased with how our partnership is progressing and the future opportunities that really provide our guests, brand partners, Target, and Ulta Beauty. We're leaning in. In fact, one of the nuances that we're introducing this next quarter is that we're creating a dedicated field team that, as we scale this partnership, will be really focused on training and education with an emphasis on loyalty and unlocking that loyalty opportunity not only with our existing members but with new members as they come into the Ulta Beauty at Target. So we're excited as we continue to expand and grow, and we feel Ulta Media and Target is another way to drive loyal members into our ecosystem.
Operator, Operator
And the next question comes from the line of Oliver Chen with Cowen.
Oliver Chen, Analyst
Great quarter. As we think in terms of the guidance, what's embedded with respect to pricing? And how would you speak to that against the promotional needs that you'll have? The fourth quarter is always a very promotional time, and you do a lot of great personalization to drive promotions as well? And a follow-up on the new layout. There can be disruption, and customers don't necessarily like new layouts sometimes, and your inventory needs to change. So I would love your thoughts on timing and execution risk and rationale. It sounds like it's a prudent move to focus on categories, but it comes with different risk factors.
Scott Settersten, CFO
Yes. So I'll start that one. So pricing, we said about 300 basis points of price increases reflected in our 2Q results. All the price increases that we're aware of through our vendor partnerships are embedded in our guidance, right, for the back half of the year. So we feel like we have that framed up well. When we think about again, the second quarter performance above our expectations, our updated guidance includes the beat on the second quarter and the trends we've seen so far in the early stages of the third quarter. When I think about the top line trends, and again, in the back half of the year, we're going to be lapping some stronger performance last year. We've referenced the competitive environment. We expect that to be tougher as we get into the back half of the year, the promotional environment, again, you know this well, Oliver, in the fourth quarter holiday. We compete with all of retail for gift-giving, right? So it's a totally different kind of game for a relatively short period of time. So we expect it to be more competitive, more promotional this year than it was a year ago. You’ve heard us talk about distribution points, additional points of distribution on prestige beauty coming as we get deeper into the year. That's another consideration.
Kecia Steelman, COO
And for new store layouts, we're really focused on our new stores and our planned remodels going forward. While we're always making changes to improve the in-store guest experience, it's been a while since we've really made any significant changes to the store layout itself. Just as a point of reference, our today, our merchandise is organized by price point with prestige makeup and skincare on one side of the store and mass makeup and skincare on the other, with fragrance in the middle and haircare in the back and salon. Going forward, we really want to have a merchandise layout to magnify our differentiated assortment and better reflect how a guest really shops with consolidated categories and intuitive adjacencies. We’re going to take mass and prestige makeup together in the front of the store with clear brand delineation and also reflect the growth of the category and the importance to the guests by moving skincare upfront. The mass and prestige skincare will be all together, again with clear brand delineation. So you'll be able to tell the difference between mass and prestige, but it will be organized together the way guests shop it. We're also going to elevate the front of the store to support more editorial storytelling and newness and events and recent trends. Lastly, we're going to create this new beauty bar in the center of the store, amplifying the service experience and highlighting the beauty attainment happening on the sales floor. We’re really excited to see this all come to life later this fall.
Oliver Chen, Analyst
Great job on the BIPOC initiatives as well.
Operator, Operator
And our next question comes from the line of Chris Horvers with JPMorgan.
Christopher Horvers, Analyst
As a follow-up question, could you discuss how your perspective on the pace for the second half of the year has changed? Initially, you indicated low single-digit growth for the back half. It appears you are increasing your expectations for the third quarter while keeping your projections for the fourth quarter steady. The third quarter seems to have more leverage, but it also sounds like you are planning to introduce more promotions in the fourth quarter, along with potentially additional investments during that time as well.
Scott Settersten, CFO
Chris, you don't need me to answer the question. You already figured it all out. So gold star for you today. I mean, that’s it in essence. Again, we talk about guidance and estimates on every one of these calls, people have questions. We really do look at it right up to just before the call. We have seen in the last couple of weeks with sales strength. Again, Dave mentioned this late July bounce-back just like how it looked like in early parts of the quarter. And August, we've kind of continued with the same trends. So we’re taking up the third quarter, in essence, for the strength there. And we’re being careful with the fourth quarter for the reasons we’ve already stated. We think the promotional environment is going to be higher. And we’re navigating that balance between the sales line and the margin investment it takes to close that. So that’s exactly right.
David Kimbell, CEO
Yes, the prestige category has improved compared to 2019, and we are encouraged by this. We previously noted that prestige, particularly in makeup, had been a laggard. Now, we are witnessing a recovery in this area. Although it still shows the lowest incremental performance relative to 2019, other categories like hair care and skincare have performed strongly over the past couple of years. We are satisfied with the current performance as we have been working on this for a while. The brands have continued to innovate, and the shifts in consumer behavior, increased engagement, and the innovations I mentioned, particularly within Ulta Beauty, have positioned us well. Our merchants have done an excellent job refining our product range to ensure we have the right brands, products, and innovations to gain market share and lead the category. Overall, we are pleased with the performance and happy to see prestige thriving.
Operator, Operator
And the next question comes from the line of Mark Astrachan with Stifel.
Mark Astrachan, Analyst
Just a brief question, I think. Curious about the contribution to Ultimate Rewards members from the Target relationship at year-end. Target mentioned, I think it was about 1.5 million guests co-linking accounts from their loyalty program to yours. Are those incremental? Any learnings that you've gotten as those folks have participated in your program as well?
David Kimbell, CEO
We've mentioned in the past that there’s been a large number that have linked their accounts, but we haven't shared specific details on the number of new members and the breakout by that, and we're not planning on doing that now. But as Kecia mentioned, we're just — we're really encouraged by what we're seeing. We're pleased with the overall partnership. The execution has been strong. The consumer reaction has been very positive, and the engagement in Ulta Beauty has really been a positive aspect. So our focus going forward, as I mentioned in the remarks, is to continue to drive that loyalty. That's key to our success, to engage guests in a new way to connect with Ulta Beauty and ultimately get them connected to all aspects. We're encouraged by what we're seeing, and we're focused on driving that well into the future.
Kiley Rawlins, Vice President of Investor Relations
John, I think we have time for one more question.
Operator, Operator
And the next question comes from the line of Kelly Crago with Citi.
Kelly Crago, Analyst
I'm just curious, we did notice that you did sort of layer back in another sort of store-wide 20% off coupon promotion more recently. And I'm just trying to understand that. I know you pulled away from it during 2021 just because the business was so strong and promotions across the board were low. But I'm just curious about some of the comments you’re saying about the back half of the year, whether or not you're sort of seeing that tick, and that's a response to an uptick in promotions across beauty. So just curious any thoughts on that and if we should expect that to be layered into your promotional strategy going forward? And then secondly, on the same line of thinking, just curious with the promotional environment in some apparel categories and some other categories out there, just wondering if in the past you’ve had to sort of step up promotions even if the beauty category has been strong. Have you had to get more promotional during the holiday period in the past? Just curious on your thoughts there.
David Kimbell, CEO
Great. I'm really glad you asked, Kelly. I do want to clarify, I know there's been some comments about a 20% off storewide customer base-wide. That is not — we have not executed that. We haven't all year executed that. And that — going back in history, we — that was a trigger that we used frequently. Pulling that out is core to our strategy of connecting with our guests more purposefully. What you may have seen is more targeted. I mentioned how we've been on this journey of investing in our personalization and our CRM capabilities. So we use a variety of offers, including 20% off, but also points offers or newness offers or other broad communication to pinpoint and target subgroups within our typically smaller subgroups based on a specific behavior that we want to incentivize. One example might be if it's a Diamond member that hasn't shopped with us all year for several months, that guest may get a 20% off coupon, but it's only a small subset of groups. We test and learn, and we drive and understand the profitability and return of doing that. So any 20% off has not been. There was an offer just — if any of you saw this week that came out that was 20% off, that is a comp offer and is not storewide. We have a strategy within our mass side of the business that is — as you know, mass tends to be a bit more promotional. So if any of you saw an offer this week that was 20% off, that was not storewide but was focused on our non-prestige side of our business, and we've been doing that particular offer for many years at this time of the year. So no incremental offers at this point. Now having said that to your second point about promotional intensity going forward. And holidays, Scott has mentioned this as well. We are seeing promotional intensity, but that’s obviously no surprise to any of you on the call, you're seeing it — you mentioned Kelly apparel; it’s happening just across retail right now. We continue to be focused. And in the second quarter, we're able to decrease our promotional intensity and we haven't layered in any big programs like I mentioned. But as we look forward, particularly going into the holiday, as Scott mentioned, the competitive set expands in gift-giving to really all possible gifts, including apparel. So we're going to watch that. We are more promotional in the fourth quarter in the holiday historically. We — and we see that as a strategic move to be competitive and to ensure we're delivering both on the gifting and the gaming side of our business. So we're watching that carefully, and Scott mentioned that's kind of incorporated in our guidance going forward.
Kiley Rawlins, Vice President of Investor Relations
Okay, so with that, great question, and thank you all again for your interest, and thank you for joining us today. I'll wrap up here. I want to wrap up by again thanking the entire Ulta Beauty team for their passionate commitment to delivering on our mission, vision, and values every day. Our strong performance is the direct result of our store, DC, and corporate associates working together as one unified Ulta Beauty team to take care of our guests and to take care of each other while driving our business forward. We look forward to speaking to all of you again in early December when we report our third-quarter results. Thanks again for joining, and I hope you all have a great evening.
Operator, Operator
Thank you, everyone. This does conclude today's conference. You may disconnect your lines at this time. Thank you for your participation, and have a great day.